WEBVTT - Rob Reilly: “Be a fountain of ideas.”

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<v Speaker 1>You're listening to Math and Magic, a production of iHeartRadio.

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<v Speaker 2>I think you need be a fountain of ideas. So

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<v Speaker 2>I write down everything. Anything that sounds insane, I still

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<v Speaker 2>write it down, I still pitch it. And I try

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<v Speaker 2>to create environments where anybody can say anything without any judgment.

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<v Speaker 2>And I think the best clients and the best relationships

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<v Speaker 2>are you've set that process up together where you've created

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<v Speaker 2>the environment for creativity to live.

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<v Speaker 3>I am Bob Pipman, and welcome to Math and Magic.

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<v Speaker 3>Stories from the Frontiers and Marketing. Today, we have someone

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<v Speaker 3>who has been at the center of the magic of

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<v Speaker 3>advertising and has been a creative leader in the advertising business,

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<v Speaker 3>from reimventing Burger King to the Fearless Girl statue of

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<v Speaker 3>Wall Street. He's Rob Riley, Global, Chief Creative Officer for WPP,

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<v Speaker 3>the massive global advertising, marketing and communications company. Rob started

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<v Speaker 3>out live ast Robert grew up in New Jersey, played soccer,

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<v Speaker 3>was in a band, was a fighting blue hen in college,

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<v Speaker 3>and even had an early job as a bartender. He

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<v Speaker 3>won a slew of awards and has been a part

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<v Speaker 3>of some of the greatest creative agencies. For a good reason,

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<v Speaker 3>he makes extraordinary creative, and for that same good reason,

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<v Speaker 3>he has chaired the can Lyons Awards show Jury four times, which,

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<v Speaker 3>for those of you outside the industry, is like the

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<v Speaker 3>Academy Awards of advertising. We got a lot to discuss today, Rob.

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<v Speaker 4>Welcome, Oh, pleasure to be here.

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<v Speaker 3>What I want to do now is get you in

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<v Speaker 3>sixty seconds?

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<v Speaker 4>You ready? Perfect? Yeah? I'm ready. Do you prefer capture dogs? Neither?

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<v Speaker 2>But if I'm forced to choose one cats, city or country,

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<v Speaker 2>I think city, though we live out in Shelter Island,

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<v Speaker 2>which is a beautiful place, so getting to be a

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<v Speaker 2>little bit more of a I don't know if a country,

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<v Speaker 2>but more of an islander. Books are movies, I think.

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<v Speaker 4>I'll say audio books, amor FM.

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<v Speaker 2>Well, in college I worked at an AM radio station,

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<v Speaker 2>so I'm going to say AM for all it was

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<v Speaker 2>back then.

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<v Speaker 4>Don Draper or George Lois.

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<v Speaker 2>Don Draper, George Lewis. I met him once and he

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<v Speaker 2>cursed at me in an elevator favorite TV show.

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<v Speaker 4>I'm gonna say Bevis and butneat.

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<v Speaker 3>Most exciting advertising campaign that you did not make.

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<v Speaker 4>Right the future, Nike, Let's jump into the meat.

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<v Speaker 3>Let's talk about developing creative ideas as we've discussed on math.

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<v Speaker 4>And magic before.

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<v Speaker 3>And I'll take my own personal experience that creative ideas

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<v Speaker 3>for me are just sudden epiphanies. I think about the

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<v Speaker 3>issue and then I forget about it, and in the

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<v Speaker 3>middle of the night or often in the morning, when

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<v Speaker 3>I'm taking that nice, hot meditative shower, answers just pop

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<v Speaker 3>in my head out of nowhere. And by the way,

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<v Speaker 3>David Eagleman, the neuroscientists who's been on this podcast, it

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<v Speaker 3>has theories and talks about why that is.

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<v Speaker 4>But how do you.

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<v Speaker 3>Develop new ideas and what's your creative process?

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<v Speaker 2>For people like me my kind of creative process, it's

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<v Speaker 2>so much a process. It isn't just come up with

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<v Speaker 2>while the idea is the briefing part of advertising is

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<v Speaker 2>the thing that's most underrated for successful creative work. When

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<v Speaker 2>you have a brief that's clear and pointed in inspiring,

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<v Speaker 2>you have first and many steps of making great work.

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<v Speaker 4>I always tell.

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<v Speaker 2>Clients, listen, this brief is not for you or I.

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<v Speaker 2>This brief is for that junior team that has to

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<v Speaker 2>show Rob Riley work at nine am and it's midnight.

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<v Speaker 2>And if that brief is convoluted long eight point type

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<v Speaker 2>on a page versus twelve point type. If it's trying

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<v Speaker 2>to do too many things, it's going to be a nightmare.

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<v Speaker 2>How do we make that brief the best friend? And

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<v Speaker 2>the way you do that is you've got a very

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<v Speaker 2>simple ask. It's going to solve some tension that's out

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<v Speaker 2>there in culture. And when this idea lands in culture,

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<v Speaker 2>what's the thing that the press writes about? What's that

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<v Speaker 2>thing people love share and spread. That's the entire process.

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<v Speaker 2>It started years ago at an agency called Kryst and Bagusky.

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<v Speaker 2>We called it's the press release process. And when the

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<v Speaker 2>idea lands in culture, what's that story the press will

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<v Speaker 2>write about? And if you can't figure that out and

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<v Speaker 2>a sentence or two, there's no way you're going to

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<v Speaker 2>be able to make an entire campaign that's going to

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<v Speaker 2>pop in culture. And we did it to help young

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<v Speaker 2>teams compete with senior teams on big projects like launching

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<v Speaker 2>a Windows ten to the world. It's really hard for

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<v Speaker 2>young people to take that and figure it out. So

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<v Speaker 2>I try to simplify things by creating that process, and

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<v Speaker 2>I still use it today. It's evolved to what's that

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<v Speaker 2>thing people love share and spread through the Internet through

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<v Speaker 2>on social But it's a very simple thing. If I

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<v Speaker 2>can't imagine it what it's going to be when it

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<v Speaker 2>lands in culture, then it's probably not going to be

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<v Speaker 2>a great idea.

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<v Speaker 3>So you've got a really good process, and it sounds

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<v Speaker 3>like you're very thorough, very thoughtful about it, and you

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<v Speaker 3>wind people up and say, Okay, this is what we've

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<v Speaker 3>got to do. It's got to accomplish these things. It's

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<v Speaker 3>got to really impact culture. But the idea has got

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<v Speaker 3>to come from somewhere. How does that idea hit you

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<v Speaker 3>or hit other creatives?

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<v Speaker 4>People? Oh, fear that you won't have an idea.

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<v Speaker 2>I don't like to use fear as a motivator, but

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<v Speaker 2>I think for each individual person, like you do wake

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<v Speaker 2>up thinking am I going to have any more ideas?

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<v Speaker 2>And I think you need to be a fountain of ideas.

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<v Speaker 2>So I write down everything. Anything that sounds insane, I

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<v Speaker 2>still write it down, I still pitch it, and I

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<v Speaker 2>try to create environments where anybody can say anything without

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<v Speaker 2>any judgment. And I think the best clients and the

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<v Speaker 2>best relationships are you've set that process up together where

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<v Speaker 2>you've created the environment for creativity to live.

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<v Speaker 3>We talked about George Lois, and you told me your

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<v Speaker 3>George Lois story. George Lois created Don't Want My MTV.

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<v Speaker 3>And I had lunch with George when mad Men first

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<v Speaker 3>came out, and he goes, that's not me. We spent

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<v Speaker 3>a lot of time at lunch on me that wasn't him,

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<v Speaker 3>which meant it was probably more him than not. But

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<v Speaker 3>it was interesting with George Is. George was not afraid

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<v Speaker 3>to revive old advertising ideas. As a matter of fact,

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<v Speaker 3>I Want my MTV was actually I want my Maypo

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<v Speaker 3>And when George pitched it to me, he said, look,

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<v Speaker 3>this was really successful for Maypo. I think this is

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<v Speaker 3>what we need because our goal was we had cable

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<v Speaker 3>companies that did not want to put MTV on because

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<v Speaker 3>they wanted us to pay them. We didn't have any

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<v Speaker 3>money to pay them, and we had this very crazy audience.

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<v Speaker 3>We said, well, we can enlist them to go sort

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<v Speaker 3>of get consumer pull for this. And so he wasn't

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<v Speaker 3>afraid to go back and use it. But I saw

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<v Speaker 3>him throughout a lot of his work and others as well,

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<v Speaker 3>go back in mine great ideas from the past place

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<v Speaker 3>for you and that or do you have another point

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<v Speaker 3>of view?

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<v Speaker 2>Well, everything is rived of off everything, right, I don't

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<v Speaker 2>think there's too many original ideas. Years ago at Crispin

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<v Speaker 2>to promote a Burger King chicken sandwich, we came up

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<v Speaker 2>with this idea called the Subservient Chicken. But it was

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<v Speaker 2>a guy in a chicken suit responding to commands. There's

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<v Speaker 2>been a million things with people in chicken suits, right,

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<v Speaker 2>But until you do it and put a twist on

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<v Speaker 2>it and make it just that's weird enough, then that's

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<v Speaker 2>what it becomes special. So now what George did, I

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<v Speaker 2>don't know if you can get away with it now.

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<v Speaker 2>I mean he literally took the exact sam campaign he

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<v Speaker 2>made decades before and just put it into MTV. I

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<v Speaker 2>actually give him a lot of credit for not worrying

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<v Speaker 2>about what people might think of, like, oh, you stole

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<v Speaker 2>your own idea, because it was the right idea for.

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<v Speaker 4>MTV at the time.

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<v Speaker 2>I mean, that campaign, you could say, is probably a

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<v Speaker 2>big reason why MTV was successful. I mean I remember

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<v Speaker 2>it like it was yesterday. I remember the first d a

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<v Speaker 2>MTV came was and it was a Saturday afternoon, I

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<v Speaker 2>believe I was in Long Island, New York at my

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<v Speaker 2>aunt and uncle's house watching this thing come on, and

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<v Speaker 2>I remember like it was yesterday. So in some ways,

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<v Speaker 2>like I give George Lowis a lot of credit for

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<v Speaker 2>being brave enough or not caring enough. But I think

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<v Speaker 2>his style, but like the style of being gruff and

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<v Speaker 2>maybe yelling a bit more like those days are gone.

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<v Speaker 2>You can't get away with it now, Like you really

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<v Speaker 2>have to be more of a charming provouct You need

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<v Speaker 2>to charm your own people, your coworkers and your clients

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<v Speaker 2>with charm them with wit, intelligence, caring about their business

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<v Speaker 2>where that they care, knowing about their business more than

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<v Speaker 2>they do, then you could be provocative. The days of

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<v Speaker 2>throwing chairs at clients or at teams or those are gone.

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<v Speaker 2>It's a much different world and you've got to figure

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<v Speaker 2>out how can you be successful in that style of business.

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<v Speaker 2>And I'm not necessarily a yell or screamer, but you

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<v Speaker 2>know I did a lot of coaching from ten to

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<v Speaker 2>fifteen years ago where you know, I was intense and

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<v Speaker 2>you know, didn't care about people's feelings as much. So

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<v Speaker 2>I think it's a new kind of creativity that you know,

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<v Speaker 2>would be interesting if George could survive in this day

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<v Speaker 2>and age.

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<v Speaker 3>Let's take that note of the past. At the dawn

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<v Speaker 3>of the century, you were the acting chief creative officer

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<v Speaker 3>at Hill Holiday and you took up sixty percent pay

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<v Speaker 3>cut to change jobs and become just a copywriter at

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<v Speaker 3>Crispin Porter. Clearly it all worked out. Why did you

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<v Speaker 3>take that risk and what lesson did you learn?

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<v Speaker 4>Well?

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<v Speaker 2>I had worked for this amazing boss named David Weekle,

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<v Speaker 2>and he was the chief graative officer and they parted ways,

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<v Speaker 2>and I was one of the more senior people there,

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<v Speaker 2>but not very senior at all, and they said, well,

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<v Speaker 2>maybe you can step in temporarily while we search for

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<v Speaker 2>a new CEO. Might have been some discussion if you

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<v Speaker 2>want to throw your hat in the ring to be

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<v Speaker 2>that person. And I kind of realized that I had

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<v Speaker 2>all the skills of a great creative director without maybe

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<v Speaker 2>the work of a great creative director. And I did

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<v Speaker 2>want to end up being a New York creative at

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<v Speaker 2>a certain age that kind a giant salary, but didn't

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<v Speaker 2>have the work where people would follow you. So I

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<v Speaker 2>ended up going down to Crispin Porter and Buguski at

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<v Speaker 2>the time probably one hundred and twenty people, sort of

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<v Speaker 2>getting known for doing some really interesting national work for

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<v Speaker 2>smaller clients, and I pitched Alex Buguski, now my current wife,

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<v Speaker 2>my only wife, but she was my girlfriend the time

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<v Speaker 2>she was working there, so I had a connection. But

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<v Speaker 2>Alex wasn't going to hire me just because I was

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<v Speaker 2>the boyfriend. Maybe in fact, didn't necessarily want some guy

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<v Speaker 2>from New York who had all the wrong sort of

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<v Speaker 2>closed and was a big creative director from New York

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<v Speaker 2>City come down to his agency in Miami.

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<v Speaker 4>That was really small type culture.

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<v Speaker 2>But I knew that's the kind of work I needed

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<v Speaker 2>to be part of, because in the end, you don't

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<v Speaker 2>necessarily just follow people. You follow people because of the

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<v Speaker 2>work they've done. And I had all the skills of

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<v Speaker 2>being able to present and good with clients and maybe

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<v Speaker 2>good with teams, but I didn't have enough creative work

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<v Speaker 2>that I thought was like culture changing that was going

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<v Speaker 2>to get me to a long term career. So I

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<v Speaker 2>took a few steps back. But it wasn't the easiest ride.

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<v Speaker 2>When I got there, I was the guy from New York.

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<v Speaker 2>Everybody's in flip flops and shorts. I'm here in the

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<v Speaker 2>produc boots in black. I stood out like a sore

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<v Speaker 2>thumb and about thirty days into it, Alex calls me

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<v Speaker 2>in his office said, listen, man, I love the work

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<v Speaker 2>you're doing. I think you're fantastic. Here's the problem. No

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<v Speaker 2>one else likes you. So I thought he would say,

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<v Speaker 2>it doesn't matter as long as I like you. He said,

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<v Speaker 2>that's the opposite. I can't have one guy who ruined

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<v Speaker 2>the culture. So you got to figure out how to

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<v Speaker 2>get people to like you. And long story short, I

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<v Speaker 2>ended up going back and deciding, like, you know what,

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<v Speaker 2>I'm just going to shut my mouth and sit in

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<v Speaker 2>the corner and crank out work.

0:11:07.280 --> 0:11:07.959
<v Speaker 4>And that's what I did.

0:11:08.000 --> 0:11:11.080
<v Speaker 2>And then once you start making work, people respect. That

0:11:11.240 --> 0:11:13.200
<v Speaker 2>was the beginning of building a body of work that

0:11:13.240 --> 0:11:17.480
<v Speaker 2>I'm really proud of at every level. Copywriter, creative director, CEO,

0:11:18.240 --> 0:11:21.760
<v Speaker 2>creative chairman. To down with WPP, head of a holding company.

0:11:22.120 --> 0:11:24.120
<v Speaker 3>Well, you know, let's go back in time for a second.

0:11:24.280 --> 0:11:26.480
<v Speaker 3>Why didn't they like you? What were you doing?

0:11:28.040 --> 0:11:29.040
<v Speaker 4>Why didn't they like me?

0:11:29.280 --> 0:11:29.520
<v Speaker 3>Well?

0:11:29.600 --> 0:11:31.200
<v Speaker 4>I probably had the wrong clothes.

0:11:31.280 --> 0:11:36.720
<v Speaker 2>I had an incredibly intelligent, smart, beautiful girlfriend who's now

0:11:36.800 --> 0:11:39.240
<v Speaker 2>my wife and doing all the amazing work.

0:11:39.480 --> 0:11:41.680
<v Speaker 4>And I was a boyfriend from New York.

0:11:42.000 --> 0:11:44.320
<v Speaker 2>I came from a big New York ad agency and

0:11:44.360 --> 0:11:46.960
<v Speaker 2>it wasn't quite fitting in the culture. And I think,

0:11:47.080 --> 0:11:49.679
<v Speaker 2>growing up in New Jersey like we're loud. And when

0:11:49.679 --> 0:11:51.360
<v Speaker 2>I went and told my wife that Alex said that

0:11:51.400 --> 0:11:54.000
<v Speaker 2>people didn't like me, her response was, why don't you

0:11:54.000 --> 0:11:56.120
<v Speaker 2>just try shutting up and doing the work, you know,

0:11:56.520 --> 0:11:59.679
<v Speaker 2>like you're the problem. So I was taught a lesson

0:11:59.679 --> 0:12:02.800
<v Speaker 2>early on to shut my mouth and do the work.

0:12:03.320 --> 0:12:06.120
<v Speaker 2>And when you have the work, you get the respect.

0:12:06.320 --> 0:12:08.840
<v Speaker 3>Well that's a great lesson. And ten years later you

0:12:08.880 --> 0:12:11.240
<v Speaker 3>were the chief creative officer of Crispin Porter. So it

0:12:11.280 --> 0:12:14.280
<v Speaker 3>all worked out. Yeah, it all worked out. You continued

0:12:14.320 --> 0:12:16.640
<v Speaker 3>to succeed. You went on to be Global Creative Chairman

0:12:16.679 --> 0:12:20.160
<v Speaker 3>at a McCann, a worldwide group from twenty and fourteen

0:12:20.200 --> 0:12:23.640
<v Speaker 3>to twenty twenty one, and then on to WPP in

0:12:23.679 --> 0:12:27.160
<v Speaker 3>your current role. Everyone knows the Fearless Girl statue on

0:12:27.200 --> 0:12:27.720
<v Speaker 3>Wall Street.

0:12:27.720 --> 0:12:28.400
<v Speaker 4>What's this story?

0:12:28.559 --> 0:12:31.559
<v Speaker 2>It's a great story because State Street Global Advisors was

0:12:31.600 --> 0:12:34.200
<v Speaker 2>an account that McCann had for a few years and

0:12:34.320 --> 0:12:36.719
<v Speaker 2>hadn't been known for doing such great work. But when

0:12:36.720 --> 0:12:39.000
<v Speaker 2>I went to McCann, the first thing I did to

0:12:39.080 --> 0:12:41.520
<v Speaker 2>turn around an agency that maybe hadn't been doing as

0:12:41.559 --> 0:12:44.880
<v Speaker 2>well as they had hoped. Was let's put an attainable

0:12:44.920 --> 0:12:47.000
<v Speaker 2>goal in place, and we called it three for All,

0:12:47.559 --> 0:12:49.920
<v Speaker 2>and it was, how do we create three magical pieces

0:12:50.200 --> 0:12:53.280
<v Speaker 2>every year for every client in every office and this

0:12:53.400 --> 0:12:56.960
<v Speaker 2>way everybody is responsible for contributing to hopefully the creative

0:12:56.960 --> 0:13:01.559
<v Speaker 2>turnaround that McCann eventually achieved a process, and I think

0:13:01.559 --> 0:13:04.319
<v Speaker 2>three magical pieces a year is pretty attainable and you

0:13:04.520 --> 0:13:06.840
<v Speaker 2>don't rely on just one account making the famous work.

0:13:06.880 --> 0:13:09.559
<v Speaker 2>Every account has to deliver. And state ttreat was probably

0:13:09.600 --> 0:13:12.480
<v Speaker 2>one of the most challenged. It's because it's a financial

0:13:12.480 --> 0:13:15.240
<v Speaker 2>company based in Boston, a great company, but not known

0:13:15.280 --> 0:13:18.480
<v Speaker 2>for doing very bold work all the time. But at

0:13:18.520 --> 0:13:20.160
<v Speaker 2>the end of the year, we didn't really have three

0:13:20.160 --> 0:13:22.080
<v Speaker 2>pieces of work that we could hold up and say

0:13:22.080 --> 0:13:24.760
<v Speaker 2>these are our best three pieces of work for State Street.

0:13:25.320 --> 0:13:27.600
<v Speaker 2>And someone said, well, they got this amazing fund called

0:13:27.600 --> 0:13:29.960
<v Speaker 2>the She Fund, where you can invest in female lead companies.

0:13:30.160 --> 0:13:32.640
<v Speaker 2>Because State Street realized they were part of the problem

0:13:32.679 --> 0:13:35.560
<v Speaker 2>with the lack of female leadership on Wall Street. They

0:13:35.640 --> 0:13:38.120
<v Speaker 2>created a fund where you can invest in female lead companies,

0:13:38.840 --> 0:13:41.679
<v Speaker 2>and they put pressure on companies to put more females

0:13:41.720 --> 0:13:44.120
<v Speaker 2>on their board. So of course an easy thing for

0:13:44.200 --> 0:13:46.439
<v Speaker 2>us to do was to do a print ad about it.

0:13:46.480 --> 0:13:48.040
<v Speaker 2>But you know, we brought the print at but then

0:13:48.160 --> 0:13:51.440
<v Speaker 2>here's thirty more ideas and one of the ideas was

0:13:51.760 --> 0:13:53.040
<v Speaker 2>not necessarily a Ferals girl.

0:13:53.280 --> 0:13:54.960
<v Speaker 4>The idea is to put a.

0:13:54.640 --> 0:13:58.840
<v Speaker 2>Female bowl in front of the male bowl. And amazing

0:13:58.880 --> 0:14:01.040
<v Speaker 2>team Lizzie and Tally came up with the idea with

0:14:01.120 --> 0:14:03.720
<v Speaker 2>the help of Eric Silver, who was the CECO of

0:14:03.760 --> 0:14:07.040
<v Speaker 2>North America. And you know, they kept coming in my

0:14:07.120 --> 0:14:10.880
<v Speaker 2>office saying, oh, we love this idea, and I'm like, okay, okay.

0:14:10.840 --> 0:14:11.440
<v Speaker 4>Go for it.

0:14:11.679 --> 0:14:13.600
<v Speaker 2>And of course the clients that we love the idea,

0:14:13.679 --> 0:14:15.360
<v Speaker 2>but you know, we're just not comfortable with it. And

0:14:15.400 --> 0:14:17.080
<v Speaker 2>the reason they're not comfortable with it because there's no

0:14:17.120 --> 0:14:20.520
<v Speaker 2>such thing as a female bull. It's a cow, right,

0:14:20.920 --> 0:14:23.120
<v Speaker 2>And that's why, you know, as a CEO, you really

0:14:23.120 --> 0:14:25.680
<v Speaker 2>have to let people, if they're so passionate about something,

0:14:25.800 --> 0:14:28.600
<v Speaker 2>go try and sell it. But what they didn't necessarily

0:14:28.600 --> 0:14:32.120
<v Speaker 2>realize was it wasn't necessarily the bull or the cow

0:14:32.200 --> 0:14:34.640
<v Speaker 2>that was going to be the thing people talk. It

0:14:34.720 --> 0:14:37.840
<v Speaker 2>was the standoff. It was the standoff to the charging bull,

0:14:37.880 --> 0:14:40.200
<v Speaker 2>which had become the sort of the symbol of the

0:14:40.640 --> 0:14:44.120
<v Speaker 2>misogyny on Wall Street, if you will, right, So I

0:14:44.160 --> 0:14:46.200
<v Speaker 2>said to him, go back and let's see if there's

0:14:46.240 --> 0:14:48.600
<v Speaker 2>another way to cut this. And they came back and

0:14:48.640 --> 0:14:50.960
<v Speaker 2>threw a lot of brainstorming and came back with little

0:14:51.000 --> 0:14:53.000
<v Speaker 2>girl or hands on her hips, staring down the bowl.

0:14:53.400 --> 0:14:56.080
<v Speaker 2>We called it Fearless Girl, to match the cadence of

0:14:56.160 --> 0:14:59.720
<v Speaker 2>charging bull meet Fearless Girl. And then we bought two

0:14:59.720 --> 0:15:01.840
<v Speaker 2>weeks of space in front of the bowl. We built

0:15:01.880 --> 0:15:04.920
<v Speaker 2>out cobblestone so to sort of match the cobblestone, and

0:15:04.960 --> 0:15:06.160
<v Speaker 2>we said we got two weeks for.

0:15:06.120 --> 0:15:06.680
<v Speaker 4>This to hit.

0:15:07.120 --> 0:15:09.480
<v Speaker 2>And I knew that it would hit, and I knew

0:15:09.520 --> 0:15:12.080
<v Speaker 2>once the world and the city fell in love with her.

0:15:12.200 --> 0:15:15.240
<v Speaker 2>And again, remember Hillary did not win the presidency, so

0:15:15.280 --> 0:15:17.720
<v Speaker 2>there was a lot of angst in the world certainly

0:15:17.720 --> 0:15:19.600
<v Speaker 2>around this. So that it came at the perfect time.

0:15:19.600 --> 0:15:23.000
<v Speaker 2>We launched around International Women's Day, and the rest is history.

0:15:23.200 --> 0:15:23.360
<v Speaker 3>You know.

0:15:23.400 --> 0:15:26.360
<v Speaker 2>The interesting part of this, Bob is that she was

0:15:26.400 --> 0:15:28.560
<v Speaker 2>causing a lot of traffic with the bull. The bull

0:15:28.600 --> 0:15:31.120
<v Speaker 2>itself always causes traffic, but then with feral Scirl, it

0:15:31.200 --> 0:15:34.080
<v Speaker 2>really was causing a bit of a traffic concern. So

0:15:34.120 --> 0:15:35.880
<v Speaker 2>the city came to us and said, oh, we need

0:15:35.920 --> 0:15:38.880
<v Speaker 2>to move feral Scroll and like we're going to move

0:15:38.920 --> 0:15:40.600
<v Speaker 2>her wherever. We want to move her to a park.

0:15:40.680 --> 0:15:43.240
<v Speaker 2>It's like no, no, no, no, We'll move her to Germany

0:15:43.360 --> 0:15:44.680
<v Speaker 2>or to Tokyo, to London.

0:15:44.720 --> 0:15:45.480
<v Speaker 4>They all want her.

0:15:45.800 --> 0:15:48.600
<v Speaker 2>There's only one place she goes, and that's standing in

0:15:48.600 --> 0:15:50.960
<v Speaker 2>front of the New York Stock Exchange. And if you

0:15:51.040 --> 0:15:53.000
<v Speaker 2>go there today, she stands in front of it and

0:15:53.040 --> 0:15:54.160
<v Speaker 2>faces the entrance.

0:15:54.200 --> 0:15:55.160
<v Speaker 4>You know it doesn't front it.

0:15:55.240 --> 0:15:57.880
<v Speaker 2>So when those stockbrokers leave every day, they got to

0:15:57.880 --> 0:15:59.360
<v Speaker 2>see here and remember to do the right thing.

0:16:00.760 --> 0:16:03.200
<v Speaker 3>More of Math and Magic right after this quick break.

0:16:07.680 --> 0:16:10.360
<v Speaker 3>Welcome back to Math and Magic. Let's hear more from

0:16:10.360 --> 0:16:14.400
<v Speaker 3>my conversation with Rob Riley. I want to go back

0:16:14.440 --> 0:16:16.640
<v Speaker 3>in time a little bit to get some context on you.

0:16:16.640 --> 0:16:18.760
<v Speaker 3>You grew up in Jersey in the seventies and eighties.

0:16:19.120 --> 0:16:21.440
<v Speaker 3>Can you paint a picture of those times and how

0:16:21.480 --> 0:16:22.960
<v Speaker 3>you grew up? What was your environment?

0:16:23.480 --> 0:16:26.400
<v Speaker 2>Just awesome, Bob News Jersey is awesome that you know.

0:16:26.520 --> 0:16:28.440
<v Speaker 2>We get hit a bit sometimes. I don't know where

0:16:28.440 --> 0:16:29.360
<v Speaker 2>you're from, Bob.

0:16:29.240 --> 0:16:33.400
<v Speaker 3>But U Mississippi, Jersey wrote, Mississippi hitting New Jersey. Mississippi

0:16:33.400 --> 0:16:35.680
<v Speaker 3>gets Yeah, you get, you get.

0:16:35.520 --> 0:16:36.760
<v Speaker 2>A couple of a couple of shots.

0:16:36.800 --> 0:16:37.640
<v Speaker 4>You know you've done.

0:16:37.560 --> 0:16:40.800
<v Speaker 2>Quite well for a guy from Mississippis So Jerseys gets

0:16:40.840 --> 0:16:41.720
<v Speaker 2>a little bit of the same.

0:16:41.800 --> 0:16:41.920
<v Speaker 3>Uh.

0:16:42.120 --> 0:16:44.800
<v Speaker 2>We always seem like we're scrappy and fighting. I'm actually

0:16:45.200 --> 0:16:49.000
<v Speaker 2>mostly Italian. My mother's side was all Italian and my

0:16:49.000 --> 0:16:51.320
<v Speaker 2>father's Irish and German. But even though my last name

0:16:51.360 --> 0:16:53.800
<v Speaker 2>is Riley, I grew up mostly Italian with my grandmother

0:16:54.120 --> 0:16:57.120
<v Speaker 2>ten minutes away and the sauce on the Sundays.

0:16:57.200 --> 0:16:58.880
<v Speaker 4>That whole thing is.

0:16:58.600 --> 0:17:00.720
<v Speaker 2>Very much a big part of my life, and I

0:17:00.760 --> 0:17:02.880
<v Speaker 2>grew up in an environment with that was very positive.

0:17:02.920 --> 0:17:05.600
<v Speaker 2>Grew up in the same house for my entire life.

0:17:05.680 --> 0:17:08.480
<v Speaker 2>My father worked for IBM. Years later I realized he

0:17:08.560 --> 0:17:11.960
<v Speaker 2>turned down probably ten promotions. IBM used to be known

0:17:12.000 --> 0:17:14.160
<v Speaker 2>for I've been moved. The only way he got promoted

0:17:14.240 --> 0:17:17.080
<v Speaker 2>was moving, and he turned down ten promotions so the

0:17:17.119 --> 0:17:19.080
<v Speaker 2>family could grow up in the same household. You know,

0:17:19.200 --> 0:17:21.760
<v Speaker 2>sacrificed a lot. So it's not lost on me the

0:17:21.800 --> 0:17:24.359
<v Speaker 2>sacrifices my parents made for their kids to grow up

0:17:24.400 --> 0:17:27.600
<v Speaker 2>in the same place with the same friends and same

0:17:27.640 --> 0:17:30.920
<v Speaker 2>sports teams and that comfortable environment that I don't think

0:17:30.960 --> 0:17:33.960
<v Speaker 2>a lot of kids often get, certainly these days where you.

0:17:33.920 --> 0:17:37.439
<v Speaker 3>Have to move a lot. Your parents clearly had a

0:17:37.520 --> 0:17:40.800
<v Speaker 3>huge impact on you. What lessons do you still use

0:17:40.840 --> 0:17:42.959
<v Speaker 3>today that came directly from your parents?

0:17:43.520 --> 0:17:46.600
<v Speaker 4>My parents and also my grandparents. My mother's father was

0:17:46.840 --> 0:17:47.359
<v Speaker 4>an artist.

0:17:47.440 --> 0:17:49.920
<v Speaker 2>When he was young, he was a semi pro hockey player,

0:17:50.040 --> 0:17:52.000
<v Speaker 2>was in the Rangers farm system, and he was about

0:17:52.040 --> 0:17:54.600
<v Speaker 2>to go pro with the Rangers, and he chose to

0:17:54.600 --> 0:17:57.000
<v Speaker 2>be an artist instead because he thought it would be

0:17:57.040 --> 0:17:58.399
<v Speaker 2>a better way to make money.

0:17:58.520 --> 0:17:59.720
<v Speaker 4>Isn't it ironic now?

0:18:00.280 --> 0:18:02.880
<v Speaker 2>But as an artist, you know, he was very talented,

0:18:02.880 --> 0:18:05.159
<v Speaker 2>but also it wasn't a guarantee that you're going to

0:18:05.200 --> 0:18:07.119
<v Speaker 2>make money, So he ended up working in an advertising

0:18:07.119 --> 0:18:09.880
<v Speaker 2>gains he's as a retoucher. He made money or support

0:18:09.960 --> 0:18:12.040
<v Speaker 2>his family by being a retouch or in advertising. That

0:18:12.119 --> 0:18:14.280
<v Speaker 2>story always stuck with me. Just because you want to

0:18:14.280 --> 0:18:16.879
<v Speaker 2>be an artist, or you train to be an artist,

0:18:16.880 --> 0:18:19.280
<v Speaker 2>doesn't mean you're going to be successful. You know, creativity

0:18:19.359 --> 0:18:21.720
<v Speaker 2>is to crashoot. Sometimes you need luck, you need people

0:18:21.760 --> 0:18:24.479
<v Speaker 2>helping you, but you need that hard work. So I

0:18:24.560 --> 0:18:26.040
<v Speaker 2>always had that in the back of my mind. Is

0:18:26.160 --> 0:18:28.399
<v Speaker 2>like Hey, I want to go into advertising. You know,

0:18:28.440 --> 0:18:30.800
<v Speaker 2>once I started realizing I wanted to be a copywriter,

0:18:31.520 --> 0:18:33.680
<v Speaker 2>It's like, this isn't a guarantee. I got to work

0:18:33.720 --> 0:18:35.919
<v Speaker 2>that much harder and I've got to do everything that

0:18:35.960 --> 0:18:38.000
<v Speaker 2>would give you a leg up. When I used to

0:18:38.040 --> 0:18:40.480
<v Speaker 2>have this presentation I called creativity is the only way

0:18:40.480 --> 0:18:43.000
<v Speaker 2>to survive. And I think my own life, in my

0:18:43.040 --> 0:18:45.919
<v Speaker 2>own career, is that I'm always figuring out ways like

0:18:45.960 --> 0:18:50.320
<v Speaker 2>how do I keep surviving and thriving in this world?

0:18:50.400 --> 0:18:52.760
<v Speaker 2>And part of it is like always waking up thinking

0:18:52.800 --> 0:18:54.760
<v Speaker 2>like it could be gone tomorrow, I could fall out

0:18:54.760 --> 0:18:57.919
<v Speaker 2>of favor. That's the thing artists always struggle with, is

0:18:57.960 --> 0:18:59.719
<v Speaker 2>like you put all this time and effort into it,

0:18:59.680 --> 0:19:01.920
<v Speaker 2>doesn't mean it's going to turn into a success.

0:19:02.040 --> 0:19:04.760
<v Speaker 3>You went to college at University of Delaware, the Fighting

0:19:04.840 --> 0:19:08.000
<v Speaker 3>Blue Hens. Why there and what did you get from

0:19:08.080 --> 0:19:09.200
<v Speaker 3>your college experience?

0:19:09.720 --> 0:19:13.399
<v Speaker 2>Well, listen, Jill and Joe Biden, come on, We've got

0:19:13.440 --> 0:19:14.639
<v Speaker 2>some pretty famous.

0:19:14.240 --> 0:19:15.880
<v Speaker 4>People who went to the University of Delaware.

0:19:15.920 --> 0:19:19.600
<v Speaker 2>It's interesting Delaware another state that gets a lot of shots, right.

0:19:20.680 --> 0:19:22.640
<v Speaker 4>You know, my mother didn't like to fly.

0:19:23.200 --> 0:19:26.800
<v Speaker 2>We didn't go on many vacations outside of the Northeast area.

0:19:26.920 --> 0:19:29.639
<v Speaker 2>So when I was choosing schools, it's really like I

0:19:29.640 --> 0:19:31.719
<v Speaker 2>didn't want to be so far that my mother couldn't

0:19:31.720 --> 0:19:34.439
<v Speaker 2>come visit me. And I was a soccer player, pretty

0:19:34.440 --> 0:19:36.720
<v Speaker 2>good one in high school and Delaware as a team

0:19:36.800 --> 0:19:40.560
<v Speaker 2>is Division one team, and I liked the coach and

0:19:40.640 --> 0:19:43.399
<v Speaker 2>he liked me, and I ended up going there to

0:19:43.440 --> 0:19:46.440
<v Speaker 2>play soccer and then ended up quitting, you know, after

0:19:46.440 --> 0:19:48.639
<v Speaker 2>two years because I just wasn't playing.

0:19:48.960 --> 0:19:49.680
<v Speaker 4>It was frustrating.

0:19:50.000 --> 0:19:52.600
<v Speaker 2>You played Division in sports, you're working that hard and

0:19:52.640 --> 0:19:54.280
<v Speaker 2>if you're not playing it, you're like, why am I

0:19:54.359 --> 0:19:57.200
<v Speaker 2>doing this? I'm not a quitter. But it did allow

0:19:57.280 --> 0:19:59.879
<v Speaker 2>me to do other things. Work at a radio s

0:20:00.640 --> 0:20:04.480
<v Speaker 2>work at an ad agency in Wilmington. So I think

0:20:04.560 --> 0:20:06.879
<v Speaker 2>that choice I made, even though I look back on

0:20:06.880 --> 0:20:08.359
<v Speaker 2>and say, I wish I would have finished that out

0:20:08.440 --> 0:20:11.000
<v Speaker 2>and maybe I could have turned it around, but it

0:20:11.080 --> 0:20:12.720
<v Speaker 2>allowed me to do things that maybe have put me

0:20:12.760 --> 0:20:15.560
<v Speaker 2>in this position. So I think I got team mentality

0:20:15.600 --> 0:20:18.280
<v Speaker 2>from being part of a high level team for a

0:20:18.400 --> 0:20:20.639
<v Speaker 2>very short time. But then I got the experience working

0:20:20.640 --> 0:20:23.159
<v Speaker 2>in an ad agency. Wow, you know, I fell in

0:20:23.200 --> 0:20:26.399
<v Speaker 2>love with advertising from that. So I feel like it

0:20:26.440 --> 0:20:27.720
<v Speaker 2>all kind of always works out.

0:20:28.240 --> 0:20:30.400
<v Speaker 3>So how did you get your first job in advertising?

0:20:31.160 --> 0:20:34.240
<v Speaker 2>This is a great story. I lived in the Rugby

0:20:34.280 --> 0:20:37.000
<v Speaker 2>House on the main road at the University of Delaware.

0:20:37.400 --> 0:20:39.480
<v Speaker 2>A bunch of rugby guys, you know, there were my roommates.

0:20:39.560 --> 0:20:42.000
<v Speaker 2>And see, the Rugby guys would throw parties every once

0:20:42.040 --> 0:20:45.560
<v Speaker 2>in a while. And one Saturday afternoon, we're having a party.

0:20:45.560 --> 0:20:47.679
<v Speaker 2>It's on the main road and it looks crazy, and

0:20:47.720 --> 0:20:51.440
<v Speaker 2>all of a sudden, the sky in a Porsche stops.

0:20:51.760 --> 0:20:53.720
<v Speaker 4>And said, Hey, what's going on. I'm like, I don't know.

0:20:53.760 --> 0:20:55.400
<v Speaker 4>We're having a party. What does it look like? And

0:20:55.480 --> 0:20:57.359
<v Speaker 4>I go, why are you here? It's like, ah, you know,

0:20:57.440 --> 0:20:58.720
<v Speaker 4>just driving by. It looks like fun.

0:20:58.880 --> 0:21:01.080
<v Speaker 2>And I go, what do you do You're in a

0:21:01.119 --> 0:21:04.000
<v Speaker 2>Porsche And he goes, I own an advertising agency. I go, oh,

0:21:04.080 --> 0:21:07.560
<v Speaker 2>I work at a radio station and I'd love to

0:21:08.000 --> 0:21:10.800
<v Speaker 2>learn more about advertising. And I struck up a conversation

0:21:10.800 --> 0:21:12.320
<v Speaker 2>with him and gave me his card. I called him,

0:21:12.760 --> 0:21:14.520
<v Speaker 2>and then right out of college I ended up working

0:21:14.560 --> 0:21:16.960
<v Speaker 2>for him as an account executive. He did not owe

0:21:16.960 --> 0:21:19.720
<v Speaker 2>Gladstone and Quinn was the agency. Tom Quinn was the guy.

0:21:20.119 --> 0:21:23.000
<v Speaker 2>I owed that guy a lot. He gave me a

0:21:23.040 --> 0:21:25.639
<v Speaker 2>shot get into advertising, learning it, but I was an

0:21:25.640 --> 0:21:28.280
<v Speaker 2>account guy at the time. I wasn't a copywriter. I

0:21:28.280 --> 0:21:29.679
<v Speaker 2>wanted to be one, but I didn't really know how

0:21:29.720 --> 0:21:31.280
<v Speaker 2>to do it. Yeah, that was the first job. So

0:21:31.640 --> 0:21:33.800
<v Speaker 2>throw parties on your front lawn. You never know how

0:21:33.800 --> 0:21:34.680
<v Speaker 2>it changes your life.

0:21:35.640 --> 0:21:38.560
<v Speaker 3>So let's jump a little bit to present day. How

0:21:38.600 --> 0:21:41.240
<v Speaker 3>do you understand the consumer? We recently did a study

0:21:41.240 --> 0:21:46.359
<v Speaker 3>along with Malcolm Gladwell comparing Real America to marketing folks,

0:21:46.400 --> 0:21:49.639
<v Speaker 3>and wow, big divisions really sort of like you know,

0:21:49.760 --> 0:21:52.879
<v Speaker 3>electric moment for all of us. The study did stuff like,

0:21:53.400 --> 0:21:55.639
<v Speaker 3>what are two things you can't give up? Marketers and

0:21:55.680 --> 0:22:00.680
<v Speaker 3>Real America agree on snacking, but mark say I can't

0:22:00.680 --> 0:22:03.720
<v Speaker 3>give up online shopping. Consumers say I can't give up podcast.

0:22:04.080 --> 0:22:06.320
<v Speaker 3>When you look at basic values being a little more

0:22:06.359 --> 0:22:10.040
<v Speaker 3>serious about it, the American public, two things that are

0:22:10.200 --> 0:22:13.119
<v Speaker 3>very important that are really missing from the marketers world

0:22:13.480 --> 0:22:16.920
<v Speaker 3>is religion and the military. And so it's a number

0:22:16.960 --> 0:22:19.600
<v Speaker 3>of things like that. It just says, wow, we're talking

0:22:19.640 --> 0:22:22.399
<v Speaker 3>past each other on a lot of stuff. And I

0:22:22.440 --> 0:22:24.600
<v Speaker 3>admit I'm one of those people. I live in this bubble.

0:22:24.920 --> 0:22:28.040
<v Speaker 3>But we really try and understand the real America that

0:22:28.040 --> 0:22:31.359
<v Speaker 3>we're talking to. How do you avoid living in a

0:22:31.440 --> 0:22:34.240
<v Speaker 3>Marketer's bubble and staying connected to real consumers.

0:22:34.280 --> 0:22:36.280
<v Speaker 2>So you got to read a lot of newspapers, You

0:22:36.359 --> 0:22:38.600
<v Speaker 2>got to lead a lot, read a lot of things online,

0:22:39.080 --> 0:22:42.200
<v Speaker 2>listen to a lot of podcasts. You try to listen

0:22:42.240 --> 0:22:46.280
<v Speaker 2>to things that not necessarily about your own industry.

0:22:47.240 --> 0:22:47.840
<v Speaker 4>But I don't know.

0:22:47.880 --> 0:22:48.919
<v Speaker 2>I think it's a lot of how.

0:22:49.000 --> 0:22:50.320
<v Speaker 4>You've been brought up and grown up.

0:22:50.440 --> 0:22:53.320
<v Speaker 2>I had an amazing parent, but you know, money wasn't

0:22:53.320 --> 0:22:56.320
<v Speaker 2>always plenty and saw struggles, and like a lot of

0:22:56.320 --> 0:22:59.359
<v Speaker 2>families within America, grew up, you know, knowing that my

0:22:59.359 --> 0:23:01.920
<v Speaker 2>parents are working their ass off to put their kids

0:23:01.920 --> 0:23:04.160
<v Speaker 2>through college, to do all those things. I don't think

0:23:04.160 --> 0:23:06.760
<v Speaker 2>you forget that. So that keeps me grounded. But I

0:23:06.760 --> 0:23:10.720
<v Speaker 2>don't know. I think sports is the greatest of the connectors,

0:23:11.040 --> 0:23:13.160
<v Speaker 2>you know, because you could be rich, you could be poor,

0:23:13.200 --> 0:23:15.280
<v Speaker 2>you could be from the city, you could be from

0:23:15.320 --> 0:23:18.560
<v Speaker 2>the country. But like man, you are pulled together by sports.

0:23:18.640 --> 0:23:20.920
<v Speaker 2>So I spend a lot of time. My wife probably

0:23:20.920 --> 0:23:23.320
<v Speaker 2>thinks I spent too much time with sports, but I

0:23:23.400 --> 0:23:26.480
<v Speaker 2>do think it is the great connector because I might

0:23:26.480 --> 0:23:29.760
<v Speaker 2>be in an elevator of someone and strike up a conversation,

0:23:29.840 --> 0:23:32.159
<v Speaker 2>and sports is always that thing that connects you and

0:23:32.200 --> 0:23:34.400
<v Speaker 2>allows you to start to get to know to people

0:23:34.400 --> 0:23:37.120
<v Speaker 2>and hear what they're really caring about and thinking about.

0:23:37.440 --> 0:23:39.400
<v Speaker 2>I don't think we're that different, and if you go globally,

0:23:39.480 --> 0:23:42.199
<v Speaker 2>people are pretty similar to Everybody wants to have a

0:23:42.200 --> 0:23:45.880
<v Speaker 2>great life for their family, do well, enjoy life a bit,

0:23:46.440 --> 0:23:48.359
<v Speaker 2>and we're not that different.

0:23:48.520 --> 0:23:51.000
<v Speaker 3>Yeah, it's interesting you say that about the stories. When

0:23:51.000 --> 0:23:53.520
<v Speaker 3>I was a young man, I rode motorcycles a lot

0:23:53.560 --> 0:23:56.240
<v Speaker 3>with a group of friends and we did a lot

0:23:56.240 --> 0:23:58.919
<v Speaker 3>of trips. We did two cross country trips, one in

0:23:59.000 --> 0:24:01.480
<v Speaker 3>nineteen ninety two one in nineteen ninety four across the

0:24:01.480 --> 0:24:03.080
<v Speaker 3>two lane highways across America.

0:24:03.119 --> 0:24:05.040
<v Speaker 4>Won the Northern route, won the Southern route.

0:24:05.200 --> 0:24:07.520
<v Speaker 3>And when I came back from that trip, what struck

0:24:07.560 --> 0:24:10.679
<v Speaker 3>me the most is everybody wants to talk to you,

0:24:11.080 --> 0:24:13.680
<v Speaker 3>and if you just shut up and listen to them,

0:24:13.760 --> 0:24:15.320
<v Speaker 3>they're going to tell you a lot of stuff you

0:24:15.359 --> 0:24:18.040
<v Speaker 3>don't know. And through the years, I've been a pilot

0:24:18.040 --> 0:24:21.720
<v Speaker 3>since I was a kid, and when I had smaller planes,

0:24:21.760 --> 0:24:24.560
<v Speaker 3>I couldn't make it a long distance without stopping for fuel,

0:24:24.840 --> 0:24:27.480
<v Speaker 3>and every time i'd stop for fuel, I would try

0:24:27.520 --> 0:24:30.199
<v Speaker 3>and borrow a crew car and go into town just

0:24:30.280 --> 0:24:32.560
<v Speaker 3>to see the town, no matter where that town was.

0:24:32.720 --> 0:24:34.600
<v Speaker 3>And I sort of missed that at my age now

0:24:34.600 --> 0:24:36.680
<v Speaker 3>because I don't do as much of it. But boy

0:24:36.680 --> 0:24:39.480
<v Speaker 3>do you learn a lot. Let's jump to corporate culture.

0:24:40.000 --> 0:24:41.919
<v Speaker 3>How do you build it and how do you use it?

0:24:42.680 --> 0:24:45.520
<v Speaker 2>All the CEOs of all our companies we have a

0:24:45.560 --> 0:24:49.800
<v Speaker 2>monthly get together, mostly virtual because people are in different places.

0:24:49.880 --> 0:24:52.720
<v Speaker 2>And I said, don't forget to tell everybody, Hey, yeah,

0:24:52.760 --> 0:24:56.160
<v Speaker 2>it's always a tough year. Like advertising it, it's always tough, right,

0:24:56.240 --> 0:24:59.320
<v Speaker 2>but you can't forget to thank people and let them

0:24:59.359 --> 0:25:01.359
<v Speaker 2>know that they've done it, great job and accomplish so

0:25:01.400 --> 0:25:01.920
<v Speaker 2>many things.

0:25:01.920 --> 0:25:04.240
<v Speaker 4>It's easy to focus on the negatives.

0:25:04.280 --> 0:25:07.080
<v Speaker 2>It's much harder focused on the positives, you know, and

0:25:07.160 --> 0:25:10.120
<v Speaker 2>how do we celebrate those things more so? I think

0:25:10.119 --> 0:25:12.520
<v Speaker 2>that's how you build the culture. You just remind people

0:25:12.560 --> 0:25:14.399
<v Speaker 2>like we've come a long way, done a lot.

0:25:14.240 --> 0:25:15.199
<v Speaker 4>Of amazing things.

0:25:15.440 --> 0:25:18.680
<v Speaker 2>We're seen as the most creative company and advertising we're

0:25:18.680 --> 0:25:20.640
<v Speaker 2>seen as one of the best places to work because

0:25:20.680 --> 0:25:23.120
<v Speaker 2>I think people want to come work for creative places.

0:25:23.680 --> 0:25:27.320
<v Speaker 2>I think We're constantly having to prove the value of creativity.

0:25:28.080 --> 0:25:29.280
<v Speaker 4>We're out there championing it.

0:25:29.320 --> 0:25:32.360
<v Speaker 2>So I think the reminding people like the job they

0:25:32.440 --> 0:25:36.000
<v Speaker 2>have is such a great one because one it's different

0:25:36.040 --> 0:25:41.000
<v Speaker 2>every day. Two, creativity really is the world's most valuable asset.

0:25:41.160 --> 0:25:44.639
<v Speaker 2>And your agents for that and agents for helping brands

0:25:44.680 --> 0:25:47.399
<v Speaker 2>be really meaningful in people's lives. And I've said this

0:25:47.480 --> 0:25:51.240
<v Speaker 2>many times that listen, it's brands that are filling in

0:25:51.280 --> 0:25:53.920
<v Speaker 2>for governments that just can't afford to help people, which

0:25:53.960 --> 0:25:56.000
<v Speaker 2>was the original point of government was set up to

0:25:56.000 --> 0:25:59.080
<v Speaker 2>help people. Well, we've not forgotten it, but but we've

0:25:59.119 --> 0:26:01.800
<v Speaker 2>got so many challenges. Is like, brands have really filled

0:26:01.840 --> 0:26:04.399
<v Speaker 2>in the void sometimes and it's really a great honor

0:26:04.440 --> 0:26:07.119
<v Speaker 2>to do. And I think we forget that we do

0:26:07.200 --> 0:26:09.439
<v Speaker 2>have a big job, and so I try to focus

0:26:09.480 --> 0:26:11.679
<v Speaker 2>on the positives and create that kind of culture.

0:26:12.359 --> 0:26:15.720
<v Speaker 3>What's your philosophy? Own business is doing good for the

0:26:15.720 --> 0:26:16.560
<v Speaker 3>world we'd live in.

0:26:16.960 --> 0:26:19.320
<v Speaker 2>There's not enough of it, and I hope we don't

0:26:19.320 --> 0:26:22.600
<v Speaker 2>get tired of pushing it. More than ever. People need help.

0:26:22.960 --> 0:26:24.720
<v Speaker 2>So many people need help. And if a brand is

0:26:24.720 --> 0:26:27.399
<v Speaker 2>out there that can help people and it's born out.

0:26:27.240 --> 0:26:27.800
<v Speaker 4>Of their DNA.

0:26:27.920 --> 0:26:31.280
<v Speaker 2>It's not some barred interesting like why wouldn't we help it?

0:26:31.320 --> 0:26:33.080
<v Speaker 2>I think it should be a real serious part of

0:26:33.080 --> 0:26:35.720
<v Speaker 2>people's marketing, purpose led marketing, because I think young people

0:26:35.720 --> 0:26:37.800
<v Speaker 2>are looking at brands and if you're not doing the

0:26:37.880 --> 0:26:41.120
<v Speaker 2>right thing, so they just won't use they use somebody else.

0:26:41.280 --> 0:26:44.520
<v Speaker 2>And so I do think it's it's important that we

0:26:44.600 --> 0:26:47.520
<v Speaker 2>don't forget that brands can really be positive in people's

0:26:47.560 --> 0:26:50.520
<v Speaker 2>lives and fill in when governments maybe can't get the

0:26:50.600 --> 0:26:51.040
<v Speaker 2>job done.

0:26:51.240 --> 0:26:54.080
<v Speaker 3>You and I were on the radio as teenagers. I'm

0:26:54.119 --> 0:26:57.720
<v Speaker 3>doing a podcast and now you're a podcaster. What drew

0:26:57.760 --> 0:27:00.520
<v Speaker 3>you to this medium and what is surprise you most

0:27:00.520 --> 0:27:01.960
<v Speaker 3>about audio and podcasting.

0:27:02.680 --> 0:27:05.119
<v Speaker 2>Well, it's a great question because I have two people

0:27:05.200 --> 0:27:09.480
<v Speaker 2>that work closely with, Alex and Jonathan, and they are

0:27:09.600 --> 0:27:13.240
<v Speaker 2>the producers and they run comms also. But Jonathan comes

0:27:13.240 --> 0:27:16.720
<v Speaker 2>from the world of TV and he was filling in here.

0:27:16.760 --> 0:27:18.720
<v Speaker 2>He lives in Singapore, but he's actually moving here and

0:27:18.800 --> 0:27:21.600
<v Speaker 2>running in North America for US. But he kept pushing

0:27:21.640 --> 0:27:24.280
<v Speaker 2>me into doing things, into doing more things out there.

0:27:24.720 --> 0:27:26.680
<v Speaker 2>And I was on the Today Show talking about the

0:27:26.680 --> 0:27:28.960
<v Speaker 2>Super Bowl last year, and he said, you need to

0:27:29.000 --> 0:27:29.560
<v Speaker 2>do a podcast.

0:27:29.600 --> 0:27:30.639
<v Speaker 4>I'm like, oh, I don't want to do this. Too

0:27:30.640 --> 0:27:32.760
<v Speaker 4>many podcasts. You know, everybody's doing a podcast.

0:27:33.400 --> 0:27:35.800
<v Speaker 2>But Mark had also said Mark Reid it said, listen,

0:27:35.800 --> 0:27:38.320
<v Speaker 2>we need to put out more content for our teams,

0:27:38.359 --> 0:27:40.240
<v Speaker 2>and you know you need to do more. I said, well,

0:27:40.280 --> 0:27:42.240
<v Speaker 2>I'll do a town hall. He's like, well, we already

0:27:42.280 --> 0:27:44.040
<v Speaker 2>have a town hall. What else can we do? So

0:27:44.040 --> 0:27:46.639
<v Speaker 2>a podcast seem like a real natural way for me

0:27:46.720 --> 0:27:49.440
<v Speaker 2>to connect with one hundred and fifteen thousand WPP employees.

0:27:49.800 --> 0:27:52.639
<v Speaker 2>So the rest of the world if they listened to it, great,

0:27:52.760 --> 0:27:56.560
<v Speaker 2>but it's really done for our own employees because one,

0:27:56.600 --> 0:27:59.000
<v Speaker 2>we have so many talents people within our walls that

0:27:59.080 --> 0:28:00.720
<v Speaker 2>do so many great things, and how do we tell

0:28:00.760 --> 0:28:04.000
<v Speaker 2>their stories? But again, a chance for people to hear

0:28:04.080 --> 0:28:08.239
<v Speaker 2>from me bi weekly through different guests about what I

0:28:08.280 --> 0:28:11.280
<v Speaker 2>believe in and the kind of creativity I'm looking for,

0:28:11.520 --> 0:28:13.880
<v Speaker 2>and different people's stories. And if people are out there

0:28:13.920 --> 0:28:17.480
<v Speaker 2>who haven't gotten to advertising and they feel like, oh,

0:28:17.480 --> 0:28:19.920
<v Speaker 2>that sounds like a cool business and we attract more

0:28:19.920 --> 0:28:22.680
<v Speaker 2>diverse talent, then it's really done its job. So I'm

0:28:22.720 --> 0:28:25.359
<v Speaker 2>liking it. I didn't love it at first, but Alex

0:28:25.400 --> 0:28:28.119
<v Speaker 2>and Johnathan convince me to keep doing it, and I

0:28:28.200 --> 0:28:28.760
<v Speaker 2>quite like it.

0:28:28.800 --> 0:28:29.000
<v Speaker 4>Now.

0:28:29.320 --> 0:28:33.119
<v Speaker 3>Welcome to our world AI. We can't talk without mentioning

0:28:33.160 --> 0:28:34.640
<v Speaker 3>AI friend or foe.

0:28:35.160 --> 0:28:37.400
<v Speaker 4>Oh friend, Oh my god, such a friend.

0:28:37.480 --> 0:28:40.320
<v Speaker 2>I think what's been removed from our business a bit, bob,

0:28:40.360 --> 0:28:43.280
<v Speaker 2>And this is just from a creative person standpoint within advertising,

0:28:43.600 --> 0:28:46.600
<v Speaker 2>because of course it's going to make production more efficient,

0:28:46.640 --> 0:28:50.000
<v Speaker 2>and it's already making media more efficient, but it's going

0:28:50.040 --> 0:28:53.760
<v Speaker 2>to allow creative people to experiment faster and fail a bit.

0:28:53.960 --> 0:28:55.960
<v Speaker 2>You know, what's been removed is the time and money

0:28:56.000 --> 0:28:57.960
<v Speaker 2>to experiment and fail, and that's such a part of

0:28:57.960 --> 0:29:01.440
<v Speaker 2>the creative process. And I think is allowing designers to

0:29:01.480 --> 0:29:04.880
<v Speaker 2>look at looks that would have taken a week to

0:29:04.920 --> 0:29:07.320
<v Speaker 2>have it done in a couple hours and to take

0:29:07.360 --> 0:29:10.680
<v Speaker 2>inspiration from that. But I do think in five years

0:29:10.720 --> 0:29:13.400
<v Speaker 2>and s is why WPP has bet so hard on

0:29:13.440 --> 0:29:17.719
<v Speaker 2>creativity and bet so much on creativity, is that AI

0:29:17.800 --> 0:29:19.760
<v Speaker 2>is going to put a lot of mediocrity out into

0:29:19.760 --> 0:29:21.520
<v Speaker 2>the world. A lot of companies a will be able

0:29:21.560 --> 0:29:24.680
<v Speaker 2>to put out things at scale. So the brands that

0:29:24.960 --> 0:29:28.320
<v Speaker 2>bet on creativity and the talent and the agencies that

0:29:28.360 --> 0:29:30.640
<v Speaker 2>it takes to create those breakthrough ideas are going to

0:29:30.680 --> 0:29:32.400
<v Speaker 2>be the ones who win because that's what's going to

0:29:32.400 --> 0:29:34.360
<v Speaker 2>be needed. So I'm a fan of it. It's just

0:29:34.440 --> 0:29:36.960
<v Speaker 2>like the digital camera in the computer. I mean, there

0:29:37.040 --> 0:29:39.720
<v Speaker 2>used to be art directors back in the eighties and

0:29:39.840 --> 0:29:42.880
<v Speaker 2>nineties when the computer was first introduced, and who said

0:29:42.920 --> 0:29:44.120
<v Speaker 2>I'm never going to use a computer.

0:29:44.200 --> 0:29:45.880
<v Speaker 4>I draw everything. Well, those people do.

0:29:45.880 --> 0:29:47.720
<v Speaker 2>Not exist, and I think AI is going to be

0:29:47.760 --> 0:29:51.720
<v Speaker 2>the same. If you're a creative person in advertising, you

0:29:51.880 --> 0:29:55.480
<v Speaker 2>better learn it, understand it, at least be able to

0:29:55.560 --> 0:30:00.320
<v Speaker 2>judge it. Because AI won't replace creative people, but creative

0:30:00.320 --> 0:30:03.400
<v Speaker 2>people who are masters of AI eventually will replace creative

0:30:03.400 --> 0:30:07.600
<v Speaker 2>people who just haven't embraced it. And for all the

0:30:07.640 --> 0:30:08.920
<v Speaker 2>things that it brings you.

0:30:09.320 --> 0:30:12.200
<v Speaker 3>It's time for some advice. If someone wants to be

0:30:12.240 --> 0:30:15.280
<v Speaker 3>the next you, what advice would you give them?

0:30:15.640 --> 0:30:16.800
<v Speaker 2>Well, I don't know why they would want to be

0:30:16.840 --> 0:30:19.280
<v Speaker 2>the next me, But if someone wants to be maybe

0:30:19.280 --> 0:30:23.560
<v Speaker 2>this successful in the CEO role, right, because it's different

0:30:23.560 --> 0:30:26.040
<v Speaker 2>than a copywriter and even different than a creative diduct

0:30:26.160 --> 0:30:29.280
<v Speaker 2>you really have to be good at everything. You don't

0:30:29.280 --> 0:30:31.720
<v Speaker 2>necessarily have to be great at anything, but you really

0:30:31.800 --> 0:30:35.160
<v Speaker 2>have to understand everything. They're writing the art direction to design,

0:30:35.560 --> 0:30:38.680
<v Speaker 2>the media part, the business side of it, the relationship

0:30:38.800 --> 0:30:41.520
<v Speaker 2>side of it, how to sell to people in a

0:30:41.520 --> 0:30:45.280
<v Speaker 2>way that feels that they're not being sold to, and

0:30:45.400 --> 0:30:49.200
<v Speaker 2>how to provide inspiration and influence and leadership. If you're

0:30:49.240 --> 0:30:53.160
<v Speaker 2>not down with all of those things, you won't be successful,

0:30:53.240 --> 0:30:55.880
<v Speaker 2>you won't be happy. Because this job isn't just sitting

0:30:55.920 --> 0:30:58.480
<v Speaker 2>in your office and looking at ideas and saying yes

0:30:58.600 --> 0:31:01.000
<v Speaker 2>or no. It's a lot of relationship building. There are

0:31:01.120 --> 0:31:04.160
<v Speaker 2>very smart clients on the other side that are under

0:31:04.240 --> 0:31:07.680
<v Speaker 2>so much pressure, and our jobs is like relieve that pressure,

0:31:07.800 --> 0:31:10.800
<v Speaker 2>like by bringing them bold ideas that will lead to

0:31:10.840 --> 0:31:13.560
<v Speaker 2>widely successful business results. You know, that are based in

0:31:14.120 --> 0:31:17.520
<v Speaker 2>their DNA as a company and have smart strategies behind it. Like,

0:31:17.920 --> 0:31:19.959
<v Speaker 2>that's a lot of work that isn't just throwing you know,

0:31:20.480 --> 0:31:23.440
<v Speaker 2>darts at a dartboard or playing ping pong and drinking

0:31:23.520 --> 0:31:26.560
<v Speaker 2>beers to come up with crazy ideas. And maybe mad

0:31:26.600 --> 0:31:29.240
<v Speaker 2>Men has done that a bit, but Don Draper wasn't

0:31:29.240 --> 0:31:31.200
<v Speaker 2>doing that, And you know he was the CCO of

0:31:31.240 --> 0:31:34.160
<v Speaker 2>that company. Don Draper was dealing with clients a lot

0:31:34.360 --> 0:31:37.360
<v Speaker 2>and dealing with the pressures of that but he embraced

0:31:37.360 --> 0:31:39.600
<v Speaker 2>a lot of it and maybe solved it with too

0:31:39.600 --> 0:31:42.040
<v Speaker 2>many scotches on the rocks. But I think that's the

0:31:42.040 --> 0:31:44.560
<v Speaker 2>part that people don't quite understand about being the CEO.

0:31:45.080 --> 0:31:47.880
<v Speaker 2>It's so much about creativity, but it's so much more

0:31:48.200 --> 0:31:50.920
<v Speaker 2>and being that hopefully inspirational leader for people when they

0:31:50.960 --> 0:31:52.720
<v Speaker 2>needed the most clients included.

0:31:53.800 --> 0:31:56.440
<v Speaker 3>As we wrap up, we always end with a shout

0:31:56.440 --> 0:32:00.360
<v Speaker 3>out to the best of math and magic, out to

0:32:00.360 --> 0:32:03.800
<v Speaker 3>the greatest person you know know of who is the

0:32:03.840 --> 0:32:06.840
<v Speaker 3>expert in the analytics or the math side of the business.

0:32:07.360 --> 0:32:10.160
<v Speaker 3>And the other shout out goes to the best magician,

0:32:10.880 --> 0:32:13.360
<v Speaker 3>the creative type. Can you give me a year two?

0:32:14.320 --> 0:32:18.640
<v Speaker 2>Well, there's a woman that she just left recently, McCann.

0:32:19.840 --> 0:32:23.520
<v Speaker 2>She was my creative strategy partner. Her name is Suzanne Powers,

0:32:24.320 --> 0:32:27.280
<v Speaker 2>and there's no one better at strategy than her, no

0:32:27.320 --> 0:32:29.200
<v Speaker 2>one better at looking at the data and then turning

0:32:29.240 --> 0:32:34.640
<v Speaker 2>it into inspirational insights and briefs. And she's by far

0:32:35.000 --> 0:32:39.160
<v Speaker 2>the mathemagician because she uses data analytics and analyzes all

0:32:39.240 --> 0:32:43.320
<v Speaker 2>types of research and then delivers such inspiring ways for

0:32:43.400 --> 0:32:48.440
<v Speaker 2>us to go creatively. The magic part, it's not necessarily

0:32:49.800 --> 0:32:52.120
<v Speaker 2>a choice that most people would do. But there's this

0:32:52.200 --> 0:32:58.080
<v Speaker 2>woman named Debica Bulchandani who's now the CEO of Ogilvy.

0:32:58.640 --> 0:33:00.880
<v Speaker 2>We work together at McCann and we talked about fearal

0:33:00.920 --> 0:33:01.160
<v Speaker 2>S Girl.

0:33:01.240 --> 0:33:02.480
<v Speaker 4>She's the reason it got sold.

0:33:03.400 --> 0:33:06.560
<v Speaker 2>And I think the people that are either CEOs or

0:33:06.640 --> 0:33:11.200
<v Speaker 2>account people don't get a lot of credit for being magicians.

0:33:11.800 --> 0:33:14.160
<v Speaker 2>And she's a magician and how she sells work to

0:33:14.200 --> 0:33:18.000
<v Speaker 2>clients and how she really understands their needs and turns

0:33:18.040 --> 0:33:21.800
<v Speaker 2>it into assignments for us and really can take an

0:33:21.840 --> 0:33:24.040
<v Speaker 2>idea and say, well, here, I know I didn't come

0:33:24.120 --> 0:33:26.200
<v Speaker 2>up with it, but this might make it better. So

0:33:26.360 --> 0:33:29.840
<v Speaker 2>it's not necessarily a choice of the Bill Burnbacks or

0:33:29.880 --> 0:33:32.320
<v Speaker 2>the David Ogleby's or the Dan Widens of the world.

0:33:32.360 --> 0:33:35.360
<v Speaker 2>But I do think when you find a business person

0:33:35.480 --> 0:33:38.200
<v Speaker 2>or a CEO or an account person that understands creativity

0:33:38.280 --> 0:33:41.280
<v Speaker 2>so deeply and then can sell these ideas and figure

0:33:41.320 --> 0:33:43.719
<v Speaker 2>out how to get them made, that to me is

0:33:43.760 --> 0:33:45.480
<v Speaker 2>the real magicians of our business.

0:33:45.880 --> 0:33:48.200
<v Speaker 3>Rob so great having you with us. Thanks for the

0:33:48.280 --> 0:33:51.240
<v Speaker 3>stories and the insights and nice to hear from someone

0:33:51.640 --> 0:33:52.680
<v Speaker 3>at the top of their game.

0:33:52.840 --> 0:33:55.840
<v Speaker 2>Thanks Bob, You're a legend and This has been like

0:33:55.920 --> 0:33:58.240
<v Speaker 2>one of the biggest honors I've had, and I was

0:33:58.240 --> 0:33:58.960
<v Speaker 2>happy to do it.

0:34:03.560 --> 0:34:05.080
<v Speaker 3>Here are a few things I picked up from my

0:34:05.160 --> 0:34:09.480
<v Speaker 3>conversation with Rob one. Write down all your ideas. Ideas

0:34:09.560 --> 0:34:12.800
<v Speaker 3>are our lifeblood, especially when you're talking about the magic

0:34:12.880 --> 0:34:16.520
<v Speaker 3>side of marketing. Create a system for logging all your ideas,

0:34:16.719 --> 0:34:20.120
<v Speaker 3>especially your wildest ones. You never know when an old

0:34:20.160 --> 0:34:22.640
<v Speaker 3>thought might lead to the next great innovation.

0:34:23.360 --> 0:34:25.120
<v Speaker 4>Two. Do the work.

0:34:25.480 --> 0:34:28.279
<v Speaker 3>When Rob had the opportunity to rise to an executive

0:34:28.360 --> 0:34:31.520
<v Speaker 3>level early in his career, he went the opposite direction.

0:34:32.080 --> 0:34:35.080
<v Speaker 3>He decided to build out his portfolio as a copywriter

0:34:35.440 --> 0:34:38.680
<v Speaker 3>so he could prove his talent and build credibility before

0:34:38.760 --> 0:34:42.279
<v Speaker 3>becoming a leader. Dedicating time to doing the real work

0:34:42.280 --> 0:34:45.239
<v Speaker 3>of your job will help you understand your business and

0:34:45.320 --> 0:34:49.440
<v Speaker 3>craft better. Building that foundation will make you a better

0:34:49.719 --> 0:34:52.120
<v Speaker 3>and well respected leader in your career.

0:34:53.000 --> 0:34:53.280
<v Speaker 4>Three.

0:34:53.760 --> 0:34:57.560
<v Speaker 3>Break out of your bubble. Pursue information that's outside your

0:34:57.640 --> 0:35:01.680
<v Speaker 3>daily environment and personal interest. There's a huge gap between

0:35:01.719 --> 0:35:04.719
<v Speaker 3>the values of marketers and major cities and those of

0:35:04.800 --> 0:35:07.720
<v Speaker 3>consumers all over the country. Get out of your comfort

0:35:07.800 --> 0:35:11.320
<v Speaker 3>zone and take in new information. Read things you usually

0:35:11.400 --> 0:35:14.600
<v Speaker 3>wouldn't learn about a new industry for visiting new place,

0:35:15.080 --> 0:35:18.800
<v Speaker 3>think about what bridges the gap, and use those values.

0:35:18.360 --> 0:35:20.840
<v Speaker 4>In your work to speak to a large audience.

0:35:21.600 --> 0:35:23.520
<v Speaker 3>I'm Bob Pittman. Thanks for listening.

0:35:35.160 --> 0:35:37.920
<v Speaker 1>That's it for today's episode. Thanks so much for listening

0:35:37.920 --> 0:35:41.319
<v Speaker 1>to Math and Magic, a production of iHeart Podcasts. The

0:35:41.320 --> 0:35:44.280
<v Speaker 1>show is hosted by Bob Pittman. Special thanks to Sidney

0:35:44.360 --> 0:35:47.440
<v Speaker 1>Rosenblum for booking and wrangling our wonderful talent, which is

0:35:47.480 --> 0:35:52.480
<v Speaker 1>no small feat. Mathematics producers are Emily Meronov and Jessica Crimechitch.

0:35:52.719 --> 0:35:55.920
<v Speaker 1>It is mixed and mastered by Baheed Fraser. Our executive

0:35:55.960 --> 0:35:59.000
<v Speaker 1>producers are Nikki Etoor and Ali Perry, and of course

0:35:59.080 --> 0:36:02.440
<v Speaker 1>a big thanks to get Ale, Raoul, Eric Angel, Noel

0:36:02.680 --> 0:36:05.240
<v Speaker 1>and everyone who helped bring this show to your ears.

0:36:05.600 --> 0:36:06.439
<v Speaker 1>Until next time,