1 00:00:00,120 --> 00:00:03,280 Speaker 1: I'm Bradley Johnson with one eight hundred duy away. Not 2 00:00:03,480 --> 00:00:06,840 Speaker 1: getting behind the wheel after drinking is the best choice. 3 00:00:07,120 --> 00:00:09,880 Speaker 1: But if you're pulled over, the next best choice it's 4 00:00:09,920 --> 00:00:15,040 Speaker 1: to call one eight hundred duy away. It's another on 5 00:00:15,120 --> 00:00:22,640 Speaker 1: the twenties. I'm hello. Hi. My name is Casey Ryback 6 00:00:22,680 --> 00:00:25,360 Speaker 1: and I'm calling from Energy. I was looking to speak 7 00:00:25,360 --> 00:00:30,720 Speaker 1: with Emily or Brian. Yes, this is Emily. Hi, Emily, 8 00:00:30,800 --> 00:00:32,600 Speaker 1: how are you. According to our records, you just moved 9 00:00:32,600 --> 00:00:35,320 Speaker 1: into a new house and you had a question about 10 00:00:35,400 --> 00:00:40,600 Speaker 1: the gas. Yes, the gas connection. Yes, I emailed in 11 00:00:40,720 --> 00:00:44,080 Speaker 1: because well, as you already know, our house has natural gas. 12 00:00:44,240 --> 00:00:48,800 Speaker 1: And yeah, anyway there there is a worker here the 13 00:00:48,840 --> 00:00:51,760 Speaker 1: other day who said the gas would be turned on 14 00:00:51,960 --> 00:00:56,360 Speaker 1: by Thursday. So far there's no gas, so he wasn't 15 00:00:56,400 --> 00:01:04,080 Speaker 1: able to give you gas eight yeah, okay, um, okay, 16 00:01:04,120 --> 00:01:09,600 Speaker 1: so you don't have gas right now? No? No, I'm 17 00:01:09,640 --> 00:01:17,160 Speaker 1: sorry why it's funny to you. I'm sorry, it's just 18 00:01:17,240 --> 00:01:22,880 Speaker 1: that word. Well, you you work for this company, I know. 19 00:01:23,800 --> 00:01:26,679 Speaker 1: Oh sorry, I've worked here for ten years too. I 20 00:01:26,680 --> 00:01:30,240 Speaker 1: should get used to it. Okay, well, so so what's 21 00:01:30,240 --> 00:01:34,679 Speaker 1: going on though with my gas? I don't know you 22 00:01:34,840 --> 00:01:42,319 Speaker 1: tell me what you eat. Oh, I'm so okay, I 23 00:01:42,440 --> 00:01:47,280 Speaker 1: gotta regained my composure here. Okay. Can you just tell 24 00:01:47,280 --> 00:01:53,360 Speaker 1: me when the gas is going to be turned on? Please? Yeah, 25 00:01:53,400 --> 00:01:55,920 Speaker 1: I can help you with that for sure, because I 26 00:01:56,000 --> 00:01:59,040 Speaker 1: need the gas by Thursday because I'm having a lot 27 00:01:59,080 --> 00:02:03,400 Speaker 1: of people over. I feel like i'd be the last 28 00:02:03,440 --> 00:02:11,720 Speaker 1: time with people. Okay, yeah, you know what. You're acting 29 00:02:11,800 --> 00:02:14,280 Speaker 1: really immature right now, and I'm just trying to get 30 00:02:14,320 --> 00:02:18,080 Speaker 1: this problem fixed. So can you focus up here? I know, 31 00:02:18,320 --> 00:02:21,840 Speaker 1: I just I'll compose myself. It's just so, it's so 32 00:02:21,960 --> 00:02:24,959 Speaker 1: darn funny, don't you think. No, I'm not going to 33 00:02:25,040 --> 00:02:27,280 Speaker 1: say the word then, but you know what my issue is? 34 00:02:27,520 --> 00:02:29,440 Speaker 1: Can you please tell me when it will be fixed 35 00:02:29,440 --> 00:02:32,680 Speaker 1: by yes? All right, here's let me give you some 36 00:02:32,760 --> 00:02:35,320 Speaker 1: advice because I clearly cannot soon to pull it together 37 00:02:35,919 --> 00:02:37,720 Speaker 1: for the rest of the the conversation. Let's just not use 38 00:02:37,760 --> 00:02:41,200 Speaker 1: that G word. Okay, fine with me. You can to 39 00:02:41,240 --> 00:02:44,560 Speaker 1: have the issue with it. I don't care, Okay, all right, 40 00:02:44,720 --> 00:02:48,799 Speaker 1: So your question is what I was laughing so much? 41 00:02:48,800 --> 00:02:51,280 Speaker 1: I missed it. Okay, try to hold it together here 42 00:02:51,320 --> 00:02:53,480 Speaker 1: while I explained to you what the issue is. I 43 00:02:53,520 --> 00:02:55,399 Speaker 1: can't believe I have to do this again. This is particulous, 44 00:02:55,440 --> 00:02:58,079 Speaker 1: I know, and I apologize. I will hold it together. 45 00:02:58,360 --> 00:03:02,919 Speaker 1: Please tell me the issue. So my husband and I 46 00:03:03,280 --> 00:03:07,480 Speaker 1: moved in to a new house and I need the 47 00:03:07,639 --> 00:03:14,360 Speaker 1: connection to the heating portion from you. Okay, I'm having 48 00:03:14,360 --> 00:03:17,720 Speaker 1: a little trouble following along to that. You know what 49 00:03:17,800 --> 00:03:21,400 Speaker 1: I mean? Well, I don't. A heater's not working. Is 50 00:03:21,440 --> 00:03:24,079 Speaker 1: that what it is? Because we don't deal with just heaters. 51 00:03:24,639 --> 00:03:30,400 Speaker 1: For the love of God, listen to me, there's no 52 00:03:30,680 --> 00:03:37,880 Speaker 1: connection to the colorless ojournless thing air that people need 53 00:03:38,280 --> 00:03:43,520 Speaker 1: to use in their homes. Oh okay, is that clear enough? 54 00:03:43,520 --> 00:03:46,800 Speaker 1: Are you? I think so? Yes. When you're talking about 55 00:03:46,880 --> 00:03:58,760 Speaker 1: colorless odorless air, I think you mean odorless gets it's odorless, 56 00:03:58,840 --> 00:04:01,800 Speaker 1: probably fine, But if it's coming out in colors, that's 57 00:04:01,880 --> 00:04:08,600 Speaker 1: more than just gass. You know, give me super word. 58 00:04:09,160 --> 00:04:13,720 Speaker 1: This is ridiculous. Your job is to help me connect 59 00:04:13,800 --> 00:04:20,200 Speaker 1: to the gas. Okay, you gotta stop. You gotta connect 60 00:04:20,279 --> 00:04:24,880 Speaker 1: to your own gass. Because this is a brank phone call. 61 00:04:25,040 --> 00:04:30,839 Speaker 1: That's why. Excuse me, what are what are you saying now? Oh? 62 00:04:30,880 --> 00:04:32,640 Speaker 1: I said it's a prank phone call, because this is 63 00:04:32,640 --> 00:04:34,920 Speaker 1: actually jewel from brook and Jewel in the morning doing 64 00:04:34,920 --> 00:04:36,960 Speaker 1: a phone tap on you and your husband. Brian set 65 00:04:36,960 --> 00:04:42,680 Speaker 1: you up. He told me, he told me you guys 66 00:04:42,720 --> 00:04:45,200 Speaker 1: moved into a new place and you're having some gas 67 00:04:45,240 --> 00:04:48,800 Speaker 1: problems and he wanted me to mess with you. I 68 00:04:49,920 --> 00:04:55,160 Speaker 1: was talking to the planner. I think you are actually 69 00:04:55,279 --> 00:05:01,360 Speaker 1: so every morning with jewels on tapps weekday mornings on 70 00:05:01,480 --> 00:05:04,279 Speaker 1: the twenties, Uly Unrubing ninety two point five