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Speaker 1: Ron An Aian. You know I always look at us

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Speaker 1: if you put me in the car well, I notice

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Speaker 1: the problem. Does it take something special?

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Speaker 2: You know?

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Speaker 3: What do I have to?

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Speaker 1: You know, stand on my heads, spit wood nickels and

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Speaker 1: rub my belly button counterclockwise chanting.

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Speaker 4: Something the car doctor.

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Speaker 1: Do you still have the old back door? Do you

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Speaker 1: still have the old canister purge valve? Oh yeah, okay,

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Speaker 1: did you try blowing through it?

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Speaker 3: I did not try blowing through it.

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Speaker 5: Welcome to the radio home of ron Anian the Car Doctor.

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Speaker 5: Since nineteen ninety one, this is where car owners the

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Speaker 5: world overturned to for their definitive opinion on automotive repair.

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Speaker 5: If your mechanics giving you a busy signal, pick up

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Speaker 5: the phone and call in. The garage doors are open, but.

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Speaker 1: I am here to take your calls at eight five five,

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Speaker 1: five hundred and now.

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Speaker 6: Running water repair and always changing, always interesting phenomena. I

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Speaker 6: remember when I started in OG's going to GM Computer

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Speaker 6: school nineteen eighty one, nineteen eighty and they had wires

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Speaker 6: and carburetors, and everybody said, oh, it'll never last. It's

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Speaker 6: just a passing fancy. It's not something that.

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Speaker 1: We're going to count on to be here on a

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Speaker 1: regular basis, and a lot of the old timers said,

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Speaker 1: you know, points will always be around, and lo and behold,

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Speaker 1: forty five years later, here we are. We're now dealing

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Speaker 1: with something that is very computerized, very high tech, so

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Speaker 1: high tech that it takes a computer to fix the computer,

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Speaker 1: as we always said. And there's a side of the

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Speaker 1: business that's grown in tremendous leaps and bounds that we

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Speaker 1: know as a bunch of different names. We sometimes call

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Speaker 1: it reflashing. Sometimes we call it programming, sometimes we call

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Speaker 1: it coding, a lot of technical terms. Well, we've got

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Speaker 1: some expersts with us today. We're gonna talk to start

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Speaker 1: off this hour with Teddy Jernigan.

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Speaker 3: Did I say that right, ted Oh, yes you did.

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Speaker 1: And he is the manager for RAP, for the Wrap

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Speaker 1: call center out in Dexter, Michigan. And he's gonna tell

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Speaker 1: us what RAP is, and then we're gonna talk a

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Speaker 1: little bit to him about well just some of the

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Speaker 1: things that go on and what's involved in computer flashing. Teddy,

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Speaker 1: Welcome to the Car Doctor, sir. It's glad to have you.

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Speaker 3: Yeah, thanks for having me, Ron, I appreciate it.

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Speaker 1: You know, basic stuff somebody's got to get a computer flashed,

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Speaker 1: and maybe they're gonna go to an independent repair shop.

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Speaker 1: They're not gonna go to a dealer. There's something out

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Speaker 1: there called well, let me back up a minute, let

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Speaker 1: me start at the beginning. What is your definition of

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Speaker 1: computer flashing or programming? Is there a difference?

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Speaker 6: Uh?

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Speaker 3: I mean it really depends on who you talk to, right,

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Speaker 3: So there's several things that you can do depending on

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Speaker 3: what you need the vehicle you're working on. But I mean,

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Speaker 3: in general, we're putting software into a module to make

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Speaker 3: it work for the vehicle.

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Speaker 1: So really it's it's it's it's it's a term, you know.

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Speaker 1: Maybe I guess I guess what we want to give

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Speaker 1: the listeners out there is they're driving maybe a three

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Speaker 1: four year old vehicle, maybe a ten year old vehicle,

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Speaker 1: and maybe the manufacturers come out with something, Hey, there's

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Speaker 1: a better way to make the vehicle operate. They're gonna

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Speaker 1: make changes to software, right, good way.

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Speaker 2: To put it?

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Speaker 3: Yeah, yeah, absolutely.

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Speaker 1: Now, now the problem comes about the independent repair shop,

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Speaker 1: and I want to speak specifically to that. Uh, they

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Speaker 1: have to replace a computer in that five or six years,

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Speaker 1: that's make it a six year old car five years

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Speaker 1: might be under emission's warranty. Right, and they're gonna they're

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Speaker 1: going to replace a computer and they're going to have

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Speaker 1: to put software in it.

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Speaker 4: How do they how do they do it?

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Speaker 1: How do they do it?

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Speaker 3: Well? I mean they have a couple of different options, right,

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Speaker 3: I mean, first and foremost, they could ship it off

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Speaker 3: to the dealer. Uh right, but then they got to

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Speaker 3: get it towed and all of that. Uh. They could

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Speaker 3: call it a mobile tech uh. You know, not everywhere

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Speaker 3: has good mobile tech though, or even mobile techs available. Uh.

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Speaker 3: Or they could uh you know, invest in themselves, purchase

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Speaker 3: the tools and the software, you know, and take the

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Speaker 3: classes and figure out how to do it themselves. Or

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Speaker 3: they could call me and get a wrap right, you know.

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Speaker 1: And and what what is a wrap You know you

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Speaker 1: hear the term out there, It's a wrap box. Explain

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Speaker 1: to the listeners what a wrap box is.

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Speaker 3: Well, I mean, the rap box is kind of a

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Speaker 3: do it for you solution for programming. Uh, so just

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Speaker 3: it we do it for you. So it's got everything

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Speaker 3: you need built right into the box. So instead of

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Speaker 3: spending all kinds of money on an interface and learning

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Speaker 3: how to use the tools, and all the other things

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Speaker 3: that go with it. We have it all self contained

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Speaker 3: inside a single box. And really all you have to

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Speaker 3: do is follow our instructions when we call to do

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Speaker 3: the service. So WRAP stands for Remote assisted Programming.

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Speaker 1: So what it is? So you right, opus IVS because

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Speaker 1: that's what that's what you're part of.

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Speaker 3: Correct, Yes, that's right.

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Speaker 1: So you are in Dexter, Michigan, yep, and you're calling

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Speaker 1: anywhere in the country, anywhere in the world, I guess

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Speaker 1: really if they've got a WRAP Yes, we have customers

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Speaker 1: all over the world and you're you're installing software programming.

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Speaker 1: Now are you using manufacturer protocol? Are you using you know,

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Speaker 1: I want to talk a little bit about DA twenty

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Speaker 1: five thirty four because you hear that term, so you know, yes,

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Speaker 1: exactly what is your interface? Is it J twenty five

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Speaker 1: thirty four or is it something else? Explain that.

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Speaker 3: No, we only use J twenty five thirty four and

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Speaker 3: we only use factory software via our J twenty five

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Speaker 3: thirty four interface.

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Speaker 1: Okay, so is this something Let's say somebody don't want

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Speaker 1: to have a WRAP box. You know, I want to,

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Speaker 1: I want to learn Toyota, I want to I want

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Speaker 1: to do Honda, I want to do Ford, I want

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Speaker 1: to do GM. So after they spend one, I don't know,

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Speaker 1: twenty grand and tooling.

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Speaker 3: It could be that yeah, right, yeah, because they're going

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Speaker 3: to have to get you know, they got to get

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Speaker 3: the interface, they're going to have to get a laptop,

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Speaker 3: they're going to have to get a proper battery maintainer,

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Speaker 3: which a lot of shops don't have, and they're going

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Speaker 3: to have to purchase the software from the OE.

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Speaker 1: And it's always evolving. Right. One of the things you

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Speaker 1: always hear about OE software OE tooling is there, there's

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Speaker 1: there's a huge learning curve, there's a there's an evolution

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Speaker 1: to it, right. It's not it's not that, oh, we'll

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Speaker 1: use a generic you know, snap on, right, a snap

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Speaker 1: on skin or everybody's heard about snap on or you

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Speaker 1: know and their scan tools. They tend to make everything

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Speaker 1: the same. But manufacturers aren't like that, right, They're they're

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Speaker 1: they're they're they're different.

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Speaker 3: Uh, they do it how they want to do it

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Speaker 3: and what's best for their vehicles.

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Speaker 1: Right right now, one of the great things we'll go

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Speaker 1: back to opus right now. Opus. What Opus does is

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Speaker 1: you will take everything and make it the same too.

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Speaker 1: You will make it so that every every car works

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Speaker 1: the same. But then one of the differences Opus does

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Speaker 1: is and I think it blows everybody else away, frankly,

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Speaker 1: is the fact that they will if there's something they

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Speaker 1: can't get into with their interface because the manufacturer didn't

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Speaker 1: release it. You guys have a trick up your sleeve, right,

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Speaker 1: you can do something even better than anybody else. You

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Speaker 1: can put manufacturers off. We're on that tool exactly.

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Speaker 3: So we'll go in with the actual manufacturer level software

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Speaker 3: and get that card done right.

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Speaker 1: And you're the only guys doing that.

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Speaker 3: Yeah, to my knowledge, Yes, And I know all the

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Speaker 3: customers I talk to anytime we have to do that,

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Speaker 3: they love it now.

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Speaker 1: And that brings back See, we're going to come full

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Speaker 1: circle here because that brings us back to you know,

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Speaker 1: programming or flashing is installing software. But sometimes you need

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Speaker 1: the manufacturer's level tool to do coding or to maybe

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Speaker 1: tell it you've changed the power window motor, to tell

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Speaker 1: it you've changed some other electrical device that it has

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Speaker 1: to be registered. And you can't do that with some

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Speaker 1: normal tools or some other scan tools. But you guys

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Speaker 1: can do that through the Opus, not just the rep yes, right.

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Speaker 3: Yeah, exactly, Yeah, we'll do that by loading the manufacturer

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Speaker 3: software right on the back end. That's the beauty of

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Speaker 3: a J twenty five to thirty four interface. So it

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Speaker 3: really is the you know, universal translator for all of

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Speaker 3: these vehicles.

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Speaker 1: Now J twenty five thirty four, as we get ready

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Speaker 1: for our first pause here, Teddy, I want you to

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Speaker 1: think about this, Jay, and I want to I want

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Speaker 1: an explanation if I can. But J twenty five thirty

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Speaker 1: four originally started out as an emissions I don't know

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Speaker 1: if the word is protocol or requirement requirements of the

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Speaker 1: word right by the federal government to make it accessible

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Speaker 1: for indie shops. But that's yeah, correct, they've expanded it

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Speaker 1: right now. You know, I read somewhere not too long

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Speaker 1: ago that J twenty five thirty four gets into areas

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Speaker 1: other than emissions. That is correct, Yes, is there is

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Speaker 1: there is that? Is that on newer vehicles? Is that

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Speaker 1: retroactive back to older vehicles? How does that affect the

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Speaker 1: shop of today that's doing a J twenty five thirty

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Speaker 1: four REFLFE.

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Speaker 3: That varies by OE actually, so a number of oees

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Speaker 3: uh so, like Toyota and GM for example, realized very

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Speaker 3: early on when JA twenty five thirty four became a

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Speaker 3: thing that that's the future and they should make all

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Speaker 3: of their vehicles work via that for every function.

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Speaker 2: Right.

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Speaker 3: So the so for example, the Toyota manufacture tool. So

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Speaker 3: the tool, if you go into a Toyota dealer to

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Speaker 3: get your camera serviced, they're using a J twenty five

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Speaker 3: to thirty four interface to service that car.

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Speaker 1: Wow, Okay, it's it's just something. So I guess things,

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Speaker 1: you know, at one point there was J twenty five

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Speaker 1: thirty four, and there was there was a divide. I

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Speaker 1: guess everything is coming back full circle where it's all

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Speaker 1: becoming one and makes sense.

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Speaker 3: Yeah, especially with all the right to repair stuff that's

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Speaker 3: happening now. Really it's it's J twenty five thirty four

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Speaker 3: or nothing. Almost.

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Speaker 1: Yeah, all right, listen, let's pull over, take a pause.

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Speaker 1: When we come back, I want to talk a little

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Speaker 1: bit about well, you know, you've done enough programming and flashing, right.

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Speaker 1: I want to hear your stories. I want to hear

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Speaker 1: what the shops can do and what makes them call

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Speaker 1: you guys over there at over there at Opus to

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Speaker 1: get a wrap box and get going that way. So

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Speaker 1: you sit tight. I'm here with Teddy Jernigan. I'm sorry

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Speaker 1: about that, Teddyigan. Jernegan from from Opus IVS. I'm running

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Speaker 1: ending and the car Doctor. We'll both be back right

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Speaker 1: after this.

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Speaker 7: Don't go away.

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Speaker 1: For the best in car advice.

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Speaker 3: Give Ron a call eight five five five six zero

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Speaker 3: nine nine zero zero. Now back to Ron.

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Speaker 1: And we are back. Why aren't you eating? The car

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Speaker 1: Doctor at your service? We're here today with Teddy Jernigan.

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Speaker 1: I hope it's still there, Teddy, you're still there?

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Speaker 3: Oh yeah, I'm still here.

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Speaker 1: Okay, cool, you didn't leave. He's the manager of the

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Speaker 1: rap call center for the folks over at Opus IVS

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Speaker 1: up there in Dexter, Michigan. And we're talking about software

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Speaker 1: flashing and programming. And when we pulled away for the

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Speaker 1: from the break, Teddy, uh, you know the horror stories,

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Speaker 1: the things that guys call up to you. I tried

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Speaker 1: to do this and I broke that. I'm thinking there

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Speaker 1: must be a couple of good GM Toyota Honda stories

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Speaker 1: somewhere floating around out there. What have you seen? What

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Speaker 1: what mistakes are the shops making that they realize Jack

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Speaker 1: could just simply call Opus and be done right.

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Speaker 3: So, I mean I think everybody has a horror story

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Speaker 3: or has heard a horror story from somebody else, to

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Speaker 3: the point where a lot of people are real gun

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Speaker 3: shy about programming or flashing, right, And from what I've seen,

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Speaker 3: and I mean I've been doing the programming now, I

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Speaker 3: mean me and my team were doing three hundred plus

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Speaker 3: programmings a day. A lot of even dealerships aren't doing

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Speaker 3: that in a month. So there's so many horror stories.

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Speaker 3: But I mean most of them are just about the preparation.

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Speaker 3: So proper battery maintaining, yeah, proper voltage, things like that,

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Speaker 3: proper diagnosis. Should I actually have flashed it? You know,

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Speaker 3: things like that are when we run into problems.

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Speaker 1: Do you know, is it you? I've got this check

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Speaker 1: engine light? Do you get this phone call? I've got

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Speaker 1: this check engine light on. I can't get it to

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Speaker 1: go out. I must need a software reflesh.

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Speaker 3: All the time, dozens of time a day.

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Speaker 1: And and what's the answer in that situation.

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Speaker 3: The answer is to stop, like stop and pull back.

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Speaker 3: We need to figure out why that check engine light

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Speaker 3: is on. First. Programming for programming's sake is going to

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Speaker 3: cost you money, right, So It's the way I like

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Speaker 3: to explain to it in like in person trainings and

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Speaker 3: stuff that I've done, you know, with a number of

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Speaker 3: shops and things like that, is they need to think

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Speaker 3: of programming as a part. So you wouldn't change brake

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Speaker 3: pads just because they're squeaking necessarily, right, You're going to

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Speaker 3: look at and figure out why the brakes are squeaking.

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Speaker 3: We're not just going to start throwing parts at it, right.

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Speaker 3: That's how we need to think about programming. So just

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Speaker 3: because you don't necessarily understand the thing doesn't mean it's

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Speaker 3: what's broken, you know. And that's I think that's where

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Speaker 3: a lot of people jump the gun on it. They're

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Speaker 3: they don't necessarily understand the programming or haven't taken the

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Speaker 3: time to really dig into the car, and they just

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Speaker 3: assume that the programming is the problem, so let's program

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Speaker 3: it as well as there's a lot of bad information

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Speaker 3: out there. I mean, I myself have been at a

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Speaker 3: number of classes where you know, these instructors have told people, well,

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Speaker 3: you should just update everything to start with before you

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Speaker 3: start diagnosing it, and that's that's a bad idea.

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Speaker 1: Well, yeah, sure, absolutely, because what are we chasing. It's

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Speaker 1: it's sort of like the person that calls up and says, well,

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Speaker 1: I've got a misfire and I've done sparkplugs, wires, I've

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Speaker 1: done a fuel injector what's left, let's try flashing. They're

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Speaker 1: not diagnosing anything, They're just they're just throwing parts at it.

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Speaker 1: And that software update is just as much a part

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Speaker 1: as the everything else they put.

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Speaker 3: In the vehicle, exactly exactly. And if when people start

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Speaker 3: to you know, when the technicians start to think about

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Speaker 3: it that way, I see so many of those aha moments,

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Speaker 3: you know, when I'm talking to people in these big

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Speaker 3: class environments and they're like, oh wow, I never thought

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Speaker 3: of it that way, and then they're able to step back, right,

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Speaker 3: And I mean, sometimes you get to that point in

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Speaker 3: your diagnosis where it's replaced with known good part. Right.

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Speaker 3: So yeah, sometimes we may have to do that programming

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Speaker 3: as part of that diagnosis, but it doesn't necessarily mean

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Speaker 3: it's a fix.

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Speaker 1: What happens for the guy out there, the shop out

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Speaker 1: there that buys a used computer, I just I just

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Speaker 1: felt the hair on the back of your neck.

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Speaker 3: Goal oh yeah, oh yeah. So we could get into

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Speaker 3: we could get into a fight about this one. Just

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00:14:12,440 --> 00:14:17,760
Speaker 3: so you know my thing with people. Anytime I get

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Speaker 3: somebody who's like, hey, I'm gonna do this use computer,

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Speaker 3: I'm like, you just don't know what you're what you're

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Speaker 3: putting in that car, right right, I mean you're potentially

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Speaker 3: putting someone else's problem in that vehicle.

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Speaker 2: You know.

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Speaker 1: The way I always explained it is, if you're going

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Speaker 1: to use even a Remand computer, I you know what

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00:14:36,720 --> 00:14:40,320
Speaker 1: I've I've been to the manufacturers, you know, the used manufacturers,

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Speaker 1: the guys that are testing the used computers that come in.

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Speaker 1: Oh yeah, I don't know if they can replicate the

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Speaker 1: problems the way you know we can. You know, I

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Speaker 1: would take a manufacturer Remand computer because I'm fairly certain

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00:14:53,400 --> 00:14:54,760
Speaker 1: they can do a heck of a better job than

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Speaker 1: anybody else. It's their computer, it's their designed, it's but

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Speaker 1: you know, the the used computer that comes out out

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Speaker 1: of a junkyard or some of the guys online that

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00:15:02,560 --> 00:15:06,840
Speaker 1: are doing you know, we've got this used PCM. You

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00:15:06,880 --> 00:15:08,600
Speaker 1: don't know what problem it had was? It did it

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Speaker 1: stall every third Tuesday when the moon was blue and

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Speaker 1: the tide was high and exactly exactly and you know

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Speaker 1: there's just too many variables. Oh no, we won't argue

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Speaker 1: about this. I think you guys are right. What do

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Speaker 1: you do?

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Speaker 3: I mean, from go ahead, I was gonna say, from

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Speaker 3: what I've seen with a lot of the because there's

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Speaker 3: a lot of module re manufacturers out there, right, and

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Speaker 3: there's some good ones. There are some good ones out there.

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Speaker 3: I found a couple, but for the most part a

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Speaker 3: lot of them. All they really do is clean that

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Speaker 3: module up and make sure they can write some kind

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Speaker 3: of data to it, right, And just because they can

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Speaker 3: write a single piece of data like the VEN number

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Speaker 3: to the module, doesn't mean it's a viable module.

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Speaker 1: And if it's got a vibration sensitive crack and a

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Speaker 1: solder board, that until it gets to a certain temperature

331
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Speaker 1: and a certain flex and a certain twist, you don't

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Speaker 1: know exactly.

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Speaker 3: And when they're testing it on the bench, it tests

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Speaker 3: just fine, right.

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Speaker 1: Until they put it in a cart sixty five miles

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Speaker 1: an hour and run it down a dirt road exactly. Now,

337
00:16:02,480 --> 00:16:05,080
Speaker 1: you know, is there consideration? Will you sit there and

338
00:16:05,240 --> 00:16:07,240
Speaker 1: you know, are your guys trained If somebody goes up

339
00:16:07,240 --> 00:16:10,120
Speaker 1: and says, hey, I've got this fifteen year old something

340
00:16:10,120 --> 00:16:12,240
Speaker 1: that needs to be flashed and I can't buy a

341
00:16:12,280 --> 00:16:14,800
Speaker 1: new computer for it. Will you take the chance on

342
00:16:14,840 --> 00:16:16,960
Speaker 1: the used one provided the customer signs off on it,

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Speaker 1: or is that a case by case basis.

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Speaker 3: Absolutely, we'll take the chance on it, cause I mean

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00:16:22,040 --> 00:16:24,560
Speaker 3: I've been in the shop just like everybody else. You know,

346
00:16:24,600 --> 00:16:27,920
Speaker 3: I worked as a in the shop for fifteen years.

347
00:16:27,960 --> 00:16:30,480
Speaker 3: I still hold my AC certifications right just because of it.

348
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Speaker 3: So I understand you're going to run into these vehicles

349
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Speaker 3: where you just can't get a new module. So we

350
00:16:36,080 --> 00:16:38,280
Speaker 3: will take the chance. We take the time to explain

351
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Speaker 3: it to the customer, like, hey, it may or may

352
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Speaker 3: not work. We're taking a chance, but we're we're gonna

353
00:16:43,440 --> 00:16:47,000
Speaker 3: give it a shot. But at the same time we'll say, okay,

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Speaker 3: we're going to give this a shot. If it doesn't work,

355
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Speaker 3: we're going to charge it because for the time, but

356
00:16:51,680 --> 00:16:55,080
Speaker 3: we're gonna warranty it anyway. So if you want to

357
00:16:55,120 --> 00:16:58,840
Speaker 3: go out and find like a quality reman, bring it back,

358
00:16:58,840 --> 00:17:01,640
Speaker 3: we'll do it in no charge for you, right right, Yeah.

359
00:17:01,440 --> 00:17:03,640
Speaker 1: Well, and I think that's always been fair my experience

360
00:17:03,640 --> 00:17:06,720
Speaker 1: with Opus. Uh, you know, it's first of all that

361
00:17:06,840 --> 00:17:09,639
Speaker 1: the technicians are world class. Right, you're you get to

362
00:17:09,680 --> 00:17:13,320
Speaker 1: talk to somebody that's got four GM Toyota Honda experience.

363
00:17:13,359 --> 00:17:16,320
Speaker 1: They've done, as you say, dozens of flashes. They know

364
00:17:16,400 --> 00:17:19,199
Speaker 1: the pitfalls, they know where the problems are and and

365
00:17:19,240 --> 00:17:22,359
Speaker 1: they're solving it for a price. And it just it

366
00:17:22,480 --> 00:17:24,480
Speaker 1: just becomes another part. You're adding to the vehicle as

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00:17:24,480 --> 00:17:26,359
Speaker 1: a shop that you can charge your customer for. But

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00:17:26,400 --> 00:17:29,840
Speaker 1: the customer gets a fixed vehicle, and you know, the

369
00:17:29,920 --> 00:17:33,480
Speaker 1: shop doesn't have the expense of constantly updating equipment and

370
00:17:33,480 --> 00:17:35,800
Speaker 1: and have it because I listen, I've lived that nightmare.

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00:17:36,480 --> 00:17:37,119
Speaker 1: You know it was.

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00:17:37,359 --> 00:17:38,000
Speaker 3: It's not fun.

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Speaker 1: It's listen, there was there was a while there in

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Speaker 1: our in our closing minute here, I just want to say,

375
00:17:42,359 --> 00:17:44,119
Speaker 1: there was a while there. My Ford I d S

376
00:17:44,800 --> 00:17:47,320
Speaker 1: I turn around every three weeks forwards releasing new software.

377
00:17:47,400 --> 00:17:49,080
Speaker 1: It takes you two hours to get it installed, up

378
00:17:49,080 --> 00:17:51,960
Speaker 1: and running and then the day is over. Yeah.

379
00:17:52,119 --> 00:17:54,600
Speaker 3: Yeah, they're doing it every about week and a half. Now,

380
00:17:54,920 --> 00:17:55,879
Speaker 3: you know, it's.

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Speaker 1: It's crazy the technology Teddy. If the listeners want to

382
00:17:58,760 --> 00:18:01,200
Speaker 1: go get more information, If a repair shop out there

383
00:18:01,280 --> 00:18:03,639
Speaker 1: wants to inquire about a wrap box, is there a

384
00:18:03,720 --> 00:18:05,200
Speaker 1: website is or someplace they can.

385
00:18:05,080 --> 00:18:09,120
Speaker 3: Go absolutely opasivs dot com. Okay, right up at the top,

386
00:18:09,240 --> 00:18:11,760
Speaker 3: click on products, you'll see the wrap buttons wick all

387
00:18:11,800 --> 00:18:13,080
Speaker 3: the information they need to there.

388
00:18:13,119 --> 00:18:15,200
Speaker 1: Cool beans. I appreciate you taking the time today and

389
00:18:15,240 --> 00:18:17,680
Speaker 1: today I know you guys are busy. I'm gonna pull

390
00:18:17,680 --> 00:18:19,239
Speaker 1: over and take a pause because i think I've got

391
00:18:19,280 --> 00:18:22,439
Speaker 1: Henry Marino, who's one of yours also coming up next and.

392
00:18:22,680 --> 00:18:25,080
Speaker 3: Up Henry is one of my eurospecialist Henbable to answer

393
00:18:25,119 --> 00:18:26,240
Speaker 3: some questions were you get to do.

394
00:18:26,480 --> 00:18:29,199
Speaker 1: We're gonna talk to European BMW Mercedes Benz coming up

395
00:18:29,200 --> 00:18:30,120
Speaker 1: next here on the Car Doctor.

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Speaker 8: I'm ronn an Aian and I'll be back by.

397
00:18:48,560 --> 00:18:50,760
Speaker 1: And we are back ran an Adian, the Car Doctor

398
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Speaker 1: at your service. We're programming and flashing this hour here

399
00:18:54,560 --> 00:18:57,240
Speaker 1: on the Car Doctor. We just had Teddy Jernigan from

400
00:18:57,320 --> 00:18:59,919
Speaker 1: Opus IBS with us. We're now joined by Henry Marino.

401
00:19:00,800 --> 00:19:04,920
Speaker 1: Henry is the one of the European Higher line BMW

402
00:19:04,960 --> 00:19:08,080
Speaker 1: Mercedes guys over at opens Henry. Welcome to the Car Doctor, sir.

403
00:19:08,119 --> 00:19:09,199
Speaker 1: Is that a fair way to say it?

404
00:19:10,160 --> 00:19:12,520
Speaker 2: Yeah? It is. Actually thank you Ron for having me

405
00:19:12,640 --> 00:19:15,240
Speaker 2: really to Realiana to be here with you tonight. Yeah,

406
00:19:15,240 --> 00:19:17,879
Speaker 2: I actually do Mercedes and excuse me, BMW and Volvo

407
00:19:18,080 --> 00:19:20,360
Speaker 2: all the time. And I can do Mercedes as well,

408
00:19:20,400 --> 00:19:23,400
Speaker 2: land Rover, Jaguar and things like that and some Volkswagen.

409
00:19:23,520 --> 00:19:25,120
Speaker 2: So you know, I do a little bit of everything.

410
00:19:25,280 --> 00:19:27,800
Speaker 1: So in the you know, when you well, let me

411
00:19:27,800 --> 00:19:30,320
Speaker 1: ask you this. You know, I'm always curious what got

412
00:19:30,359 --> 00:19:32,480
Speaker 1: you started in this field? You know, it's it's what

413
00:19:32,480 --> 00:19:34,840
Speaker 1: what peaked your mechanical curiosity in life.

414
00:19:35,520 --> 00:19:39,360
Speaker 2: So basically I started programming ten years ago, in twenty thirteen.

415
00:19:39,480 --> 00:19:42,160
Speaker 2: Before that, my dad, I was a shop at three

416
00:19:42,200 --> 00:19:44,520
Speaker 2: Base shop and I worked with him for about six

417
00:19:44,640 --> 00:19:46,280
Speaker 2: years and then I decided to go to Lincoln Tech.

418
00:19:46,600 --> 00:19:48,480
Speaker 2: I love cars. I always loved him as a kid,

419
00:19:48,880 --> 00:19:51,600
Speaker 2: and my dad brought me up you know, loved him

420
00:19:51,600 --> 00:19:53,680
Speaker 2: as well. So I ended up working with him into

421
00:19:53,720 --> 00:19:57,120
Speaker 2: Lincoln Tech, caught all my certifications. Those guys coming into

422
00:19:57,119 --> 00:19:58,840
Speaker 2: the shop programming vehicles that I want. I was a

423
00:19:58,840 --> 00:20:00,640
Speaker 2: little curious. I'm like, you know what the guys doing,

424
00:20:01,000 --> 00:20:03,040
Speaker 2: So I started, you know, studying up on it myself,

425
00:20:03,040 --> 00:20:05,240
Speaker 2: started training myself because there wasn't too much stuff out

426
00:20:05,280 --> 00:20:07,439
Speaker 2: there back then, so I just had to you know,

427
00:20:07,680 --> 00:20:09,959
Speaker 2: get up all the literature and started to see exactly

428
00:20:09,960 --> 00:20:11,840
Speaker 2: how these things are done and how the program and

429
00:20:12,040 --> 00:20:13,160
Speaker 2: what to do want not to do.

430
00:20:13,520 --> 00:20:19,320
Speaker 1: So you know you've seen Toyota, Ford, Honda, GM what

431
00:20:19,520 --> 00:20:23,639
Speaker 1: all called the simple flashing and programming right correct correct,

432
00:20:23,680 --> 00:20:26,720
Speaker 1: and and you know how do you go from doing that?

433
00:20:26,800 --> 00:20:28,639
Speaker 1: Which is you know, Henry, I got to tell you,

434
00:20:28,680 --> 00:20:31,840
Speaker 1: I've heard stories about BMW's You know, the biggest thing

435
00:20:31,840 --> 00:20:33,879
Speaker 1: floating around out here is if a BMW has one

436
00:20:33,960 --> 00:20:35,520
Speaker 1: hundred computers on it and you want to get the

437
00:20:35,520 --> 00:20:37,879
Speaker 1: computer number fifty two, you got to go through the

438
00:20:37,880 --> 00:20:40,640
Speaker 1: first fifty one to get the fifty two. Is that true?

439
00:20:40,880 --> 00:20:41,560
Speaker 1: I mean, let's just.

440
00:20:41,560 --> 00:20:45,480
Speaker 2: Jump right into it. Well not really was with the

441
00:20:45,600 --> 00:20:47,480
Speaker 2: opus idebs and makes it a lot more simpler with

442
00:20:47,520 --> 00:20:50,119
Speaker 2: our tool and everything. But yes, they can go through that.

443
00:20:50,400 --> 00:20:51,919
Speaker 2: You know, all that mess and stuff that you were

444
00:20:51,920 --> 00:20:55,080
Speaker 2: mentioned before with the ISTA actually does everything when you

445
00:20:55,119 --> 00:20:57,800
Speaker 2: it's that that's the BMW software that they use is

446
00:20:57,800 --> 00:21:00,200
Speaker 2: the p it's called and basically what it does this

447
00:21:00,600 --> 00:21:02,920
Speaker 2: raised the entire vehicle. But the problems with that program

448
00:21:02,960 --> 00:21:05,200
Speaker 2: is that it wants to basically update the entire vehicle,

449
00:21:05,440 --> 00:21:06,960
Speaker 2: and that's where you run into a lot of issues

450
00:21:06,960 --> 00:21:10,000
Speaker 2: where once it starts to update everything, you can't stop it.

451
00:21:10,280 --> 00:21:12,280
Speaker 2: And then when it runs into like security modules and

452
00:21:12,359 --> 00:21:15,040
Speaker 2: something's not up to date yet, it starts to crash things.

453
00:21:15,040 --> 00:21:17,359
Speaker 2: So that's where you know, with Opus ivs, what we

454
00:21:17,400 --> 00:21:20,280
Speaker 2: do is we actually do them individually. We can actually

455
00:21:20,359 --> 00:21:22,280
Speaker 2: tackle one module individually. We have to go through the

456
00:21:22,359 --> 00:21:24,720
Speaker 2: entire system, so we don't have to you know, mess

457
00:21:24,800 --> 00:21:26,919
Speaker 2: up any other modules within the network just so that

458
00:21:26,960 --> 00:21:29,280
Speaker 2: we can get that one module program you eat that.

459
00:21:29,560 --> 00:21:29,800
Speaker 3: You know.

460
00:21:29,960 --> 00:21:32,960
Speaker 1: I used to hear stories and I haven't lately, and

461
00:21:33,000 --> 00:21:35,600
Speaker 1: I just assumed BMW sort of got its straightened out.

462
00:21:35,600 --> 00:21:38,840
Speaker 1: But the average BMW tech and a dealer five or

463
00:21:38,880 --> 00:21:41,919
Speaker 1: six years ago had two bays, one to work in

464
00:21:42,000 --> 00:21:43,080
Speaker 1: and one to flash in.

465
00:21:43,840 --> 00:21:46,600
Speaker 2: Exactly because these modules take a long time. The program,

466
00:21:46,680 --> 00:21:48,480
Speaker 2: especially with istall, like I said, it wants to do

467
00:21:48,520 --> 00:21:51,000
Speaker 2: the entire car, so it can take about hours sometimes

468
00:21:51,080 --> 00:21:53,880
Speaker 2: maybe up to days be able to program, and they

469
00:21:53,960 --> 00:21:55,919
Speaker 2: leave it on the bay to sitting there doing this thing.

470
00:21:55,800 --> 00:21:59,480
Speaker 1: And days, so you're putting the car on a battery,

471
00:21:59,520 --> 00:22:02,840
Speaker 1: maintain and leaving it hooked up for days.

472
00:22:03,840 --> 00:22:06,600
Speaker 2: Yes, correct, correct, Because the system, like I said, there's

473
00:22:06,600 --> 00:22:08,719
Speaker 2: certain BMW's out there with a lot of computers, more

474
00:22:08,760 --> 00:22:11,680
Speaker 2: computers than others, that needs to read the most network

475
00:22:11,840 --> 00:22:13,920
Speaker 2: within a network, and then it just keeps going and going,

476
00:22:13,960 --> 00:22:16,600
Speaker 2: and sometimes I've heard nightmares where they can go from

477
00:22:16,680 --> 00:22:19,240
Speaker 2: days into a week, beyonest with you, which is crazy.

478
00:22:19,240 --> 00:22:21,320
Speaker 2: And at that point you know it's going to fail

479
00:22:21,359 --> 00:22:23,320
Speaker 2: because most of the times it starts doing that, it's

480
00:22:23,359 --> 00:22:25,480
Speaker 2: just doing a loop and loop and loop. And you

481
00:22:25,520 --> 00:22:27,200
Speaker 2: know that's what we don't want to get involved in

482
00:22:27,200 --> 00:22:28,919
Speaker 2: anything like that. We want to get that car in

483
00:22:29,000 --> 00:22:31,240
Speaker 2: and out right, So we try to tackle that one

484
00:22:31,320 --> 00:22:33,800
Speaker 2: module that the customer's request the program.

485
00:22:33,920 --> 00:22:37,919
Speaker 1: So the DM well, yeah, so specifically for BMW. So

486
00:22:37,960 --> 00:22:40,879
Speaker 1: how does Opus approach it? If I've got a BMW

487
00:22:40,920 --> 00:22:44,680
Speaker 1: and I need to flash or program a climate control module,

488
00:22:45,640 --> 00:22:47,760
Speaker 1: how does Opus do it? Different than the manufacturer?

489
00:22:48,320 --> 00:22:50,560
Speaker 2: So basically what Opus does. We does the same thing

490
00:22:50,560 --> 00:22:52,439
Speaker 2: as that manufacturer. It reads the entire car, but it

491
00:22:52,440 --> 00:22:54,320
Speaker 2: doesn't want to go ahead update it. It basically gives

492
00:22:54,359 --> 00:22:56,760
Speaker 2: you an option whether you want to do individual programming

493
00:22:56,840 --> 00:22:59,640
Speaker 2: or individual coding, or you just want to just code

494
00:22:59,640 --> 00:23:02,560
Speaker 2: the control yourself. That's it, you know. So and then

495
00:23:02,800 --> 00:23:05,639
Speaker 2: it comes through a couple of options within the network.

496
00:23:05,640 --> 00:23:07,560
Speaker 2: So it gives you the cast module FRM, which is

497
00:23:07,560 --> 00:23:11,479
Speaker 2: the football module. You got the EGS trying to transmit

498
00:23:11,600 --> 00:23:14,320
Speaker 2: control module, so you can actually individual select each one

499
00:23:14,480 --> 00:23:15,960
Speaker 2: on their own and you don't have to touch the

500
00:23:16,000 --> 00:23:19,960
Speaker 2: other controllers. So basically it's just selecting the controller, downloading

501
00:23:20,000 --> 00:23:22,399
Speaker 2: the software from our server, and then just programming the

502
00:23:22,480 --> 00:23:24,439
Speaker 2: vehicle right there and then. So it's that simple. It's

503
00:23:24,440 --> 00:23:24,960
Speaker 2: really not that.

504
00:23:24,960 --> 00:23:28,159
Speaker 1: Difficult in terms of I don't know if you have

505
00:23:28,200 --> 00:23:31,920
Speaker 1: the answer to this one, Henry, but in terms of dollars,

506
00:23:31,960 --> 00:23:34,520
Speaker 1: the shop that wants to flash a BMW and they

507
00:23:34,560 --> 00:23:36,840
Speaker 1: go out and buy the well, the factory scan tool,

508
00:23:37,000 --> 00:23:39,119
Speaker 1: I've heard the stories of twenty grand. I don't know

509
00:23:39,160 --> 00:23:41,159
Speaker 1: if that's still true, you know.

510
00:23:41,280 --> 00:23:43,960
Speaker 2: But definitely is still true.

511
00:23:44,359 --> 00:23:46,480
Speaker 1: So it's it's it's yeah. I think the numbers I

512
00:23:46,520 --> 00:23:49,760
Speaker 1: heard was it's twenty grand to buy the BMW factory

513
00:23:49,760 --> 00:23:52,600
Speaker 1: tool if you can find one. From what I understand,

514
00:23:52,640 --> 00:23:56,080
Speaker 1: they're not even making them at the level they were anymore, because.

515
00:23:55,760 --> 00:23:57,000
Speaker 2: By now ver hard to find.

516
00:23:57,160 --> 00:24:01,959
Speaker 1: Yeah, yep. And then the software description alone on an

517
00:24:01,960 --> 00:24:04,760
Speaker 1: annual basis is. The last number I heard was like

518
00:24:04,800 --> 00:24:07,119
Speaker 1: sixty three hundred dollars for the year. Is that Is

519
00:24:07,160 --> 00:24:07,880
Speaker 1: that still true?

520
00:24:07,880 --> 00:24:10,639
Speaker 2: Do you know that is correct? Yes, like sixty three hundred.

521
00:24:10,640 --> 00:24:12,360
Speaker 2: I think they went up a little bit more, but yeah,

522
00:24:12,400 --> 00:24:15,480
Speaker 2: it's around that range that the yearly subscription. But the

523
00:24:15,520 --> 00:24:17,080
Speaker 2: thing with that is, I mean, if you know exactly

524
00:24:17,119 --> 00:24:19,199
Speaker 2: what you're doing and you get a lot of you know,

525
00:24:19,640 --> 00:24:21,920
Speaker 2: people coming in trying to program vehicles, you can make

526
00:24:21,920 --> 00:24:24,320
Speaker 2: that money back within that year, you know, because basically

527
00:24:24,440 --> 00:24:27,000
Speaker 2: a regular flash but we charges one to twenty five

528
00:24:27,359 --> 00:24:29,800
Speaker 2: guys out there charging two to two fifty a flash

529
00:24:29,960 --> 00:24:32,520
Speaker 2: program a controller, right, So we basically just charged with

530
00:24:32,560 --> 00:24:34,760
Speaker 2: twenty five, and our customers will able to upsell that

531
00:24:34,880 --> 00:24:35,840
Speaker 2: customers with right.

532
00:24:36,160 --> 00:24:38,480
Speaker 1: Well, and I think listen and you know, it's it's

533
00:24:38,520 --> 00:24:40,800
Speaker 1: it's fair that if they're buying a wholesale and selling

534
00:24:40,840 --> 00:24:44,280
Speaker 1: it retail in that sense, because frankly, it takes the

535
00:24:44,280 --> 00:24:45,719
Speaker 1: shop a little bit of time. They've got to bring

536
00:24:45,800 --> 00:24:47,120
Speaker 1: the car in, they've got to set it up, they've

537
00:24:47,119 --> 00:24:48,879
Speaker 1: got to put a battery maintainer on it, they've got

538
00:24:48,880 --> 00:24:52,760
Speaker 1: to hook up the wrap box, you know. But you're there,

539
00:24:53,119 --> 00:24:55,960
Speaker 1: per se on the phone walking them through the process.

540
00:24:56,080 --> 00:24:58,760
Speaker 2: Right, That is correct. That's correct. If the customer has

541
00:24:58,760 --> 00:25:01,439
Speaker 2: a drive unit, we can walk them through the process.

542
00:25:01,480 --> 00:25:02,879
Speaker 2: All you have to do is send us a support

543
00:25:02,920 --> 00:25:06,199
Speaker 2: ticket request over to us. We get either myself or

544
00:25:06,200 --> 00:25:08,760
Speaker 2: about a BMW tech to go in there and see

545
00:25:09,119 --> 00:25:11,200
Speaker 2: to walk them through the process so they can understand.

546
00:25:11,359 --> 00:25:14,320
Speaker 2: So it could be very very intimidating the software, you know,

547
00:25:14,359 --> 00:25:15,960
Speaker 2: but once you get into it and you start learning

548
00:25:16,040 --> 00:25:17,879
Speaker 2: the process. I try to make it easy as is

549
00:25:17,920 --> 00:25:20,280
Speaker 2: possible for them because I understand it's it's it's you know,

550
00:25:20,320 --> 00:25:22,320
Speaker 2: it's a little difficult to understand. But I try to

551
00:25:22,359 --> 00:25:24,600
Speaker 2: walk them through it slowly and then we'll see they

552
00:25:24,640 --> 00:25:26,800
Speaker 2: get it. They're right, they're off the you.

553
00:25:26,720 --> 00:25:29,040
Speaker 1: Know, running, they're off to the races. Henry, let me

554
00:25:29,080 --> 00:25:30,679
Speaker 1: pull over, take a pause. When I come back, I

555
00:25:30,720 --> 00:25:33,600
Speaker 1: want to talk a little bit about Mercedes and you know,

556
00:25:33,640 --> 00:25:36,359
Speaker 1: maybe you can talk a little bit. I know Volkswagons.

557
00:25:36,359 --> 00:25:38,600
Speaker 1: There's a lot of Volkswagon questions out there, programming. If

558
00:25:38,640 --> 00:25:40,760
Speaker 1: you've got any light you can shed on that subject.

559
00:25:40,960 --> 00:25:43,879
Speaker 1: And then maybe we'll just touch real quick on security

560
00:25:43,920 --> 00:25:46,439
Speaker 1: functions with keys. You know, is that a problem for

561
00:25:46,480 --> 00:25:48,879
Speaker 1: the shop or does OPUS have a solution for it.

562
00:25:48,920 --> 00:25:50,439
Speaker 1: Are they working on it? Maybe you can give us

563
00:25:50,440 --> 00:25:53,280
Speaker 1: some of the inside tracks. So hen Marino, Henry Marino,

564
00:25:53,359 --> 00:25:55,240
Speaker 1: Opus IVS. They put on run an Ny in the

565
00:25:55,240 --> 00:25:56,960
Speaker 1: car doctor. We'll both be back right after this.

566
00:25:57,000 --> 00:26:03,720
Speaker 7: Don't go away.

567
00:26:05,520 --> 00:26:08,040
Speaker 1: Welcome back Ron and Indians productor here with Henry Marino

568
00:26:08,080 --> 00:26:10,600
Speaker 1: of Opus I vs. Henry. When we pulled away and

569
00:26:10,600 --> 00:26:12,680
Speaker 1: took the pause, and thanks for sticking with us this hour,

570
00:26:13,440 --> 00:26:16,280
Speaker 1: you know we'd done. We were done talking about BMW

571
00:26:16,359 --> 00:26:19,040
Speaker 1: and some of the obstacles there, but you know, obviously

572
00:26:19,119 --> 00:26:23,639
Speaker 1: pointing out how Opus just overcomes them. Mercedes Mercedes is

573
00:26:23,640 --> 00:26:25,240
Speaker 1: a whole other animal, right.

574
00:26:25,880 --> 00:26:29,680
Speaker 2: Correct, Correct, Mercedes uses a entry software which is kind

575
00:26:29,680 --> 00:26:32,439
Speaker 2: of expensive, just like the BMW software. That's actually a

576
00:26:32,520 --> 00:26:34,320
Speaker 2: twenty thousand dollars.

577
00:26:33,800 --> 00:26:36,520
Speaker 1: Program, another twenty thousand dollars tool.

578
00:26:36,880 --> 00:26:39,400
Speaker 2: Yes, another twenty thousand dollars tool of his entry. Yeah.

579
00:26:39,600 --> 00:26:41,520
Speaker 2: But the thing is that you do everything you could do,

580
00:26:42,920 --> 00:26:47,600
Speaker 2: diagnostic tests, clearing codes, admissions. You can do se encoding

581
00:26:47,960 --> 00:26:51,240
Speaker 2: with MMES, which is the more electronic transmits control modules.

582
00:26:51,920 --> 00:26:54,040
Speaker 2: You can also do front salms and rear SAMs on

583
00:26:54,080 --> 00:26:55,720
Speaker 2: them as well, so you basically can do a lot

584
00:26:55,760 --> 00:26:57,840
Speaker 2: with Entry. It does it the whole vehicle. Basically you

585
00:26:57,840 --> 00:27:01,119
Speaker 2: can touch base on it. But you know there's a

586
00:27:01,160 --> 00:27:03,960
Speaker 2: lot of higher brands out there right now that require

587
00:27:04,320 --> 00:27:07,360
Speaker 2: a lot more you know more you know, programming, so

588
00:27:07,520 --> 00:27:09,560
Speaker 2: that entry software is perfect for what they're doing.

589
00:27:09,960 --> 00:27:13,600
Speaker 1: Now, if if we're using our Opus tool and you know,

590
00:27:13,840 --> 00:27:16,440
Speaker 1: it's the interface doesn't have exactly what we need, can

591
00:27:16,480 --> 00:27:20,720
Speaker 1: we still put the Mercedes software on that tool? Will

592
00:27:20,720 --> 00:27:22,479
Speaker 1: it will let us do that by license?

593
00:27:22,680 --> 00:27:23,320
Speaker 2: Unfortunately?

594
00:27:23,359 --> 00:27:23,439
Speaker 3: Not?

595
00:27:23,560 --> 00:27:26,960
Speaker 2: No, that's a license issue. Yeah, won't let us do that. Yeah,

596
00:27:27,000 --> 00:27:29,560
Speaker 2: they'll definitely get fined for something like that from.

597
00:27:29,960 --> 00:27:31,639
Speaker 1: Because because I know you guys are working on a

598
00:27:31,640 --> 00:27:33,440
Speaker 1: bunch of things. I know there's things going on behind

599
00:27:33,480 --> 00:27:37,399
Speaker 1: the scenes. I have spies everywhere, and uh, you know

600
00:27:37,560 --> 00:27:40,240
Speaker 1: it's it's but you're still that you guys are still

601
00:27:40,280 --> 00:27:42,720
Speaker 1: the tip of the of the sword, so to speak,

602
00:27:42,760 --> 00:27:45,040
Speaker 1: because you do a lot of things that nobody else

603
00:27:45,080 --> 00:27:48,440
Speaker 1: can do. You can do You can do programming and coding,

604
00:27:48,960 --> 00:27:52,440
Speaker 1: right can you? Not flashing? But you know there's there's

605
00:27:52,560 --> 00:27:55,879
Speaker 1: times when I use my Opus tool too. It's not

606
00:27:55,960 --> 00:27:58,520
Speaker 1: a software download, but it's say, hey, I changed this

607
00:27:58,680 --> 00:28:01,480
Speaker 1: part in this BMW. I put a power window motor

608
00:28:01,520 --> 00:28:04,680
Speaker 1: in this BMW, you know, or I change this piece

609
00:28:04,680 --> 00:28:08,040
Speaker 1: in a Mercedes and the tool will then code it.

610
00:28:08,119 --> 00:28:09,080
Speaker 1: Is that the better word?

611
00:28:10,160 --> 00:28:12,360
Speaker 2: Unfortunately, not to be honest with you, Ron, the tool

612
00:28:12,359 --> 00:28:14,960
Speaker 2: doesn't really have Mercedes builds that you self built into

613
00:28:14,960 --> 00:28:17,600
Speaker 2: actually program and sc and code vehicles. We actually have

614
00:28:17,640 --> 00:28:20,920
Speaker 2: our Mercedes technicians who when they request a support ticular request,

615
00:28:20,960 --> 00:28:23,639
Speaker 2: our Mercedes technicians log in. They're remotely log in and

616
00:28:23,680 --> 00:28:26,360
Speaker 2: start assisting customers or using our entry software.

617
00:28:26,600 --> 00:28:29,760
Speaker 1: Gotcha, okay, right, okay, okay, that's what I wanted to

618
00:28:29,760 --> 00:28:32,840
Speaker 1: get clear, got it? Got it? Got it? Got it?

619
00:28:32,880 --> 00:28:36,280
Speaker 1: Is there a huge difference for example, flashing a Mercedes

620
00:28:36,359 --> 00:28:39,360
Speaker 1: versus a BMW. Can can you do you still have?

621
00:28:39,520 --> 00:28:41,760
Speaker 1: Are you just gonna follow the factory protocol because that's

622
00:28:41,760 --> 00:28:43,800
Speaker 1: what Mercedes requires you to do.

623
00:28:44,320 --> 00:28:46,840
Speaker 2: A Mercedes, we have to follow the protocol BMW. We

624
00:28:46,840 --> 00:28:49,040
Speaker 2: made it more simplified where you could just push a button,

625
00:28:49,160 --> 00:28:51,560
Speaker 2: download the software and put it right into the module.

626
00:28:51,880 --> 00:28:54,600
Speaker 2: With Mercedes a little different and more time consuming because

627
00:28:54,600 --> 00:28:56,640
Speaker 2: it wants to go through the starts to connect to

628
00:28:56,640 --> 00:28:58,680
Speaker 2: the servers and everything starts the program the vehicle, Make

629
00:28:58,680 --> 00:29:00,920
Speaker 2: sure the part numbers correct, make sure the variants are

630
00:29:00,920 --> 00:29:03,880
Speaker 2: correct and then we'll start programming coding it. They find

631
00:29:03,880 --> 00:29:06,520
Speaker 2: something that is not correct, it'll flag the module and

632
00:29:06,520 --> 00:29:09,800
Speaker 2: won't let your program it anymore. These modules are very

633
00:29:09,840 --> 00:29:13,440
Speaker 2: you know, batteries a big issue with these modules, especially

634
00:29:13,480 --> 00:29:15,800
Speaker 2: for European cars. You want to make sure that the

635
00:29:15,880 --> 00:29:18,239
Speaker 2: voltage is above twelve point eight. It does. It's not

636
00:29:18,320 --> 00:29:20,120
Speaker 2: like GM or FOURD where you can actually get away

637
00:29:20,120 --> 00:29:22,720
Speaker 2: with it doing twelve point two twelve point four. These

638
00:29:22,760 --> 00:29:25,959
Speaker 2: European cars demand more power, so they want to have

639
00:29:26,040 --> 00:29:28,080
Speaker 2: like you have to get a good maintainer that can

640
00:29:28,240 --> 00:29:30,200
Speaker 2: you know, put have like at least thirty am switch

641
00:29:30,200 --> 00:29:33,200
Speaker 2: from twelve point eight to thirteen point five where you

642
00:29:33,200 --> 00:29:35,480
Speaker 2: know you're programming. Because these things are very delicate. So

643
00:29:35,680 --> 00:29:38,720
Speaker 2: if any case that the voltage drops, you can either

644
00:29:38,760 --> 00:29:41,560
Speaker 2: lose the controller or you can break the module and

645
00:29:41,560 --> 00:29:43,360
Speaker 2: you're having to buy a new one. Right, So that's

646
00:29:43,400 --> 00:29:45,120
Speaker 2: the problem in the city. You have to be very careful,

647
00:29:45,240 --> 00:29:47,480
Speaker 2: very patient and understand that voltage is a key when

648
00:29:47,520 --> 00:29:48,479
Speaker 2: programming these modules.

649
00:29:48,600 --> 00:29:52,080
Speaker 1: But Opus can Opus now goes in and you're basically

650
00:29:52,200 --> 00:29:55,640
Speaker 1: you can upload Mercedes software. I'm sorry, Mercedes. You can

651
00:29:55,720 --> 00:29:59,160
Speaker 1: use the Mercedes factory tool with the opusays the interface

652
00:29:59,200 --> 00:30:00,640
Speaker 1: to work on the vehicle remotely.

653
00:30:01,400 --> 00:30:01,880
Speaker 3: That's correct.

654
00:30:01,960 --> 00:30:05,160
Speaker 1: Ron, Yeah, cool, that's that's see. That's just light years

655
00:30:05,160 --> 00:30:08,960
Speaker 1: ahead of everything else. What happens with keys, Henry.

656
00:30:10,000 --> 00:30:12,080
Speaker 2: Okay, So with the Security control model keys, we're not

657
00:30:12,120 --> 00:30:15,320
Speaker 2: really in the business of doing locksmith work, but we

658
00:30:15,400 --> 00:30:17,880
Speaker 2: do assist customers want to replace the controller that they

659
00:30:17,960 --> 00:30:20,520
Speaker 2: need the keys remarried to the vehicle. Again, we have

660
00:30:21,000 --> 00:30:25,080
Speaker 2: a service that's called air. It's assisted the mobiles Reprogramming System.

661
00:30:25,120 --> 00:30:28,720
Speaker 2: I'm actually the one who's in charge of approving these sessions. Basically,

662
00:30:28,760 --> 00:30:30,480
Speaker 2: the customer has to grow through NASTIF. I'm not sure

663
00:30:30,480 --> 00:30:32,080
Speaker 2: if you're familiar with NASTIF.

664
00:30:31,960 --> 00:30:34,040
Speaker 1: Sure I am, but explain it real quick for the listeners.

665
00:30:34,080 --> 00:30:35,200
Speaker 1: We got two minutes go ahead.

666
00:30:35,560 --> 00:30:39,560
Speaker 2: Yes. So basically, nastive is a security access basically to

667
00:30:39,600 --> 00:30:41,960
Speaker 2: be able to get either the codes for the keys,

668
00:30:42,000 --> 00:30:43,959
Speaker 2: for the rolling codes for the keys, or you can

669
00:30:44,000 --> 00:30:45,680
Speaker 2: have access to program in the vehicle. Like if you're

670
00:30:45,680 --> 00:30:48,000
Speaker 2: doing a FORD you need an LSID, which is Locksmith

671
00:30:48,080 --> 00:30:50,640
Speaker 2: Licensed ID. Once you register with them, you pay a

672
00:30:50,720 --> 00:30:53,040
Speaker 2: fee and they give you an ls ID which you

673
00:30:53,080 --> 00:30:55,719
Speaker 2: have to keep to yourself and They basically they vet

674
00:30:55,800 --> 00:30:58,080
Speaker 2: you before they approve you, and then once they vet

675
00:30:58,120 --> 00:30:59,800
Speaker 2: you you have no felonies, nothing like that, they'll give

676
00:30:59,800 --> 00:31:01,240
Speaker 2: you an l s ID. And that's what you would

677
00:31:01,320 --> 00:31:04,400
Speaker 2: use to get into security modules. Especially with Volkswagen. You

678
00:31:04,480 --> 00:31:06,760
Speaker 2: need a secure licensed idea. Will not let you do

679
00:31:07,000 --> 00:31:09,400
Speaker 2: any act security modules without that idea.

680
00:31:09,680 --> 00:31:18,400
Speaker 1: Well, the business has gotten oh yeah, just crazy, just crazy.

681
00:31:18,840 --> 00:31:20,400
Speaker 1: So you know, if you had it to do all

682
00:31:20,440 --> 00:31:21,480
Speaker 1: over again, Henry, would you.

683
00:31:22,800 --> 00:31:25,560
Speaker 2: Oh yeah, I love what I do. I love programming

684
00:31:25,600 --> 00:31:27,479
Speaker 2: cards again, like you know, ever since I was the kid,

685
00:31:27,760 --> 00:31:30,000
Speaker 2: Stars of my heart and I love it and I

686
00:31:30,120 --> 00:31:32,400
Speaker 2: just love the challenge of it. You know, every time

687
00:31:32,440 --> 00:31:33,920
Speaker 2: I get into one, I want to see what I

688
00:31:33,960 --> 00:31:36,400
Speaker 2: can do. I break it, you know who knows, but

689
00:31:36,520 --> 00:31:38,800
Speaker 2: you know I've learned how to recover these things. So

690
00:31:38,960 --> 00:31:40,480
Speaker 2: you know, it's great and I love what I do.

691
00:31:40,800 --> 00:31:42,480
Speaker 1: Henry, I got to tell you, it's a pleasure speaking

692
00:31:42,560 --> 00:31:43,920
Speaker 1: with you. I can hear the passion for it, and

693
00:31:44,040 --> 00:31:46,760
Speaker 1: that's what the industry needs. It needs young blood like that.

694
00:31:47,080 --> 00:31:49,800
Speaker 1: If the if the listeners want more information, where can

695
00:31:49,880 --> 00:31:50,080
Speaker 1: they go?

696
00:31:51,240 --> 00:31:53,760
Speaker 2: Uh? They can they can email if they want to

697
00:31:53,800 --> 00:31:56,360
Speaker 2: email me direct. My name is Henry dot Marino at

698
00:31:56,400 --> 00:31:58,440
Speaker 2: Opus iv Yes, if they have any questions and more

699
00:31:58,480 --> 00:32:00,600
Speaker 2: than welcome to email me out onto them as soon

700
00:32:00,640 --> 00:32:02,760
Speaker 2: as they can if I also respond fast enough. It's

701
00:32:02,800 --> 00:32:04,680
Speaker 2: only because I'm really busy, but I'll try to do

702
00:32:04,840 --> 00:32:06,239
Speaker 2: my best to get back to them. Or they can

703
00:32:06,360 --> 00:32:09,200
Speaker 2: email Teddy and they can which is Teddy dot journey,

704
00:32:10,680 --> 00:32:12,680
Speaker 2: and he'll be able to relay the message. I'll be

705
00:32:12,720 --> 00:32:13,400
Speaker 2: able to give him an.

706
00:32:13,560 --> 00:32:16,280
Speaker 1: And the and the website is opusivs dot com. Correct,

707
00:32:17,160 --> 00:32:19,240
Speaker 1: that is correct, cool beans, Henry. I know you guys

708
00:32:19,280 --> 00:32:21,680
Speaker 1: are busy. I appreciate you taking the time today to

709
00:32:21,760 --> 00:32:23,560
Speaker 1: be with us. And you know what, you taught me

710
00:32:23,640 --> 00:32:25,560
Speaker 1: a few things today as well, So you did a

711
00:32:25,600 --> 00:32:29,800
Speaker 1: good job, kiddo. Thank you always a pleasure. We'll be

712
00:32:29,880 --> 00:32:32,520
Speaker 1: back with you again some soon someday, so take good

713
00:32:32,560 --> 00:32:36,080
Speaker 1: care and we'll talk again. Have a good weekend. Alrighty bye.

714
00:32:36,280 --> 00:32:37,960
Speaker 1: I'm ronnin Ading in the Card Doctor. I'll be back

715
00:32:38,120 --> 00:32:53,320
Speaker 1: right after this. Don't go away, Welcome back Ninading the

716
00:32:53,360 --> 00:32:55,880
Speaker 1: Card Doctor. I want to thank our special guests this week,

717
00:32:56,360 --> 00:33:01,360
Speaker 1: Henry Reno and Teddy Jernigan of Opus Open Ibs, as

718
00:33:01,440 --> 00:33:03,920
Speaker 1: they spent their time very generously with us this week

719
00:33:03,960 --> 00:33:06,680
Speaker 1: to talk to us about reflashing and computers and some

720
00:33:06,800 --> 00:33:09,120
Speaker 1: of the specifics. I'm sure you learned a lot. I

721
00:33:09,240 --> 00:33:11,120
Speaker 1: picked up a few things along the way myself, and

722
00:33:11,440 --> 00:33:13,160
Speaker 1: it's nice to get a little bit of a refresher

723
00:33:13,200 --> 00:33:16,480
Speaker 1: from the classes and you know, to see the evolvement.

724
00:33:16,600 --> 00:33:20,520
Speaker 1: It's it just continues to change. Flashing and programming is

725
00:33:20,600 --> 00:33:22,920
Speaker 1: going to be around now. Well, it's been here a

726
00:33:22,960 --> 00:33:24,320
Speaker 1: long time. It's going to be here a long time,

727
00:33:25,240 --> 00:33:27,320
Speaker 1: you know, just like we update our Windows computers. I

728
00:33:27,320 --> 00:33:29,920
Speaker 1: think you got that this week right, that you're always

729
00:33:29,960 --> 00:33:33,320
Speaker 1: going to have to, you know, update and you know,

730
00:33:33,480 --> 00:33:36,120
Speaker 1: always going to be putting software into your vehicle. It's

731
00:33:36,200 --> 00:33:38,760
Speaker 1: just it's just part of the process. And you know,

732
00:33:38,920 --> 00:33:40,719
Speaker 1: that's the one thing that we can say is a constant.

733
00:33:40,760 --> 00:33:43,760
Speaker 1: The process will always change, will always be something different

734
00:33:44,120 --> 00:33:46,720
Speaker 1: that we have to be aware of, you know. I

735
00:33:46,880 --> 00:33:49,280
Speaker 1: think you can see now that yes, it can be

736
00:33:49,400 --> 00:33:52,560
Speaker 1: done by an independent repair shop. That the dealerships have

737
00:33:52,640 --> 00:33:56,800
Speaker 1: their challenges as well. That you know, they've tried. The

738
00:33:56,880 --> 00:33:59,880
Speaker 1: industry has tried to meet the requirements to allow it

739
00:34:00,080 --> 00:34:02,560
Speaker 1: to be done. I think Opus is on the cutting

740
00:34:02,640 --> 00:34:04,360
Speaker 1: edge here. They have been for quite some time now.

741
00:34:04,800 --> 00:34:07,360
Speaker 1: In the way that they do it, they allow independent

742
00:34:07,400 --> 00:34:09,920
Speaker 1: shops to dial in and their use of the Opus

743
00:34:09,960 --> 00:34:13,959
Speaker 1: IVS scan tool to you know, be able to dial

744
00:34:14,040 --> 00:34:17,719
Speaker 1: into the shop and install factory software. I've seen this,

745
00:34:18,000 --> 00:34:21,279
Speaker 1: I've done this. They've done this with me because we

746
00:34:21,360 --> 00:34:23,960
Speaker 1: have an Opus IVS at the shop and you know,

747
00:34:24,040 --> 00:34:26,520
Speaker 1: there have been a few cars where the the whatever

748
00:34:26,560 --> 00:34:28,440
Speaker 1: the software is or whatever we might be working on,

749
00:34:28,920 --> 00:34:31,239
Speaker 1: there's questions because it's a broken car. And yeah, we

750
00:34:31,320 --> 00:34:34,560
Speaker 1: want to answer those questions. Let's go, as I call it,

751
00:34:34,640 --> 00:34:38,320
Speaker 1: let's go fail safe, let's go right to the factory software.

752
00:34:38,320 --> 00:34:40,719
Speaker 1: And we've done it and it's worked. And that's what

753
00:34:40,840 --> 00:34:43,960
Speaker 1: makes Oppas IVS one of the best scan tools out there,

754
00:34:43,960 --> 00:34:46,080
Speaker 1: if not the best, in their whole approach, because it's

755
00:34:46,120 --> 00:34:48,520
Speaker 1: not just a scan tool, it's a whole support system

756
00:34:49,160 --> 00:34:51,480
Speaker 1: from flashing right on down to the technical side of

757
00:34:51,520 --> 00:34:53,920
Speaker 1: the business. So anyway, that about wraps it up for me.

758
00:34:54,040 --> 00:34:55,279
Speaker 1: This week, I'm running ding in the car.

759
00:34:55,320 --> 00:34:55,560
Speaker 3: Doctor.

760
00:34:55,600 --> 00:34:56,920
Speaker 1: I want to thank you for being here till the

761
00:34:56,960 --> 00:35:00,480
Speaker 1: next time. As always, I'm reminding you once again, canics

762
00:35:00,560 --> 00:35:11,359
Speaker 1: aren't expensive, They're priceless. See ya, sh