1 00:00:00,360 --> 00:00:04,480 Speaker 1: It's another Jebile phone framesday mornings on the twenties. 2 00:00:04,280 --> 00:00:06,440 Speaker 2: Only on the new Hits one of six point one. 3 00:00:06,559 --> 00:00:14,480 Speaker 2: What hello, it's Hilario. 4 00:00:15,960 --> 00:00:16,600 Speaker 1: I'm sorry what. 5 00:00:16,920 --> 00:00:24,599 Speaker 2: Hello is Alario? Hello? Okay? 6 00:00:24,640 --> 00:00:25,120 Speaker 1: Hello? 7 00:00:25,600 --> 00:00:28,200 Speaker 2: Hello? Oh we like to hang up on people. Yes, 8 00:00:28,720 --> 00:00:29,200 Speaker 2: it's Beth. 9 00:00:29,640 --> 00:00:30,920 Speaker 1: What who is this? 10 00:00:31,200 --> 00:00:32,519 Speaker 2: Oh? Beth? Hello? 11 00:00:33,240 --> 00:00:33,720 Speaker 1: I'm sorry? 12 00:00:33,800 --> 00:00:38,200 Speaker 2: Who is it? Oh? Lario in the work for mobile? 13 00:00:39,120 --> 00:00:39,640 Speaker 1: Okay? 14 00:00:40,960 --> 00:00:43,120 Speaker 3: And you called yesterday to work on your phone bill 15 00:00:43,200 --> 00:00:46,280 Speaker 3: and you hang up on coworkers or Ilario? Call you 16 00:00:46,560 --> 00:00:49,840 Speaker 3: handle it? Lario said, no, called Beth. I called Beth 17 00:00:49,880 --> 00:00:50,400 Speaker 3: handle it? 18 00:00:51,159 --> 00:00:53,520 Speaker 1: Okay, Yes I did, Paul. 19 00:00:53,520 --> 00:00:59,440 Speaker 2: I'm trying to resolve Are you're starting Alario finishing? Okay? Yeah, okay, 20 00:00:59,600 --> 00:01:04,520 Speaker 2: you start started alar your finished sheet, turning your phone off? 21 00:01:04,760 --> 00:01:07,000 Speaker 1: Pau, I'm sorry what excuse me? 22 00:01:07,360 --> 00:01:09,959 Speaker 3: I said you started hanging up on customer service when 23 00:01:09,959 --> 00:01:11,399 Speaker 3: you called to try to get your phone fixed. 24 00:01:11,520 --> 00:01:14,399 Speaker 2: So Aladi, you'll finish it on your phone off? Bye? Bye? 25 00:01:14,760 --> 00:01:16,920 Speaker 1: No excuse me? Excuse me? Can I be sure a 26 00:01:16,959 --> 00:01:17,720 Speaker 1: manager or something? 27 00:01:18,680 --> 00:01:23,360 Speaker 2: No? No, no, this is Aladio. Pretty clear with no 28 00:01:23,760 --> 00:01:24,640 Speaker 2: you speak to Eladier. 29 00:01:25,400 --> 00:01:28,240 Speaker 1: No. I'm so sorry. Listen, I am trying to resolve 30 00:01:28,240 --> 00:01:32,679 Speaker 1: an issue with my phone bill and it has been unresolved. 31 00:01:32,959 --> 00:01:35,560 Speaker 2: And were you hanging up yesterday? 32 00:01:35,920 --> 00:01:39,160 Speaker 1: Because it's completely unacceptable. For how long I was placed 33 00:01:39,200 --> 00:01:41,679 Speaker 1: on hold. I had a job to return to. I 34 00:01:41,680 --> 00:01:42,920 Speaker 1: couldn't stay on the phone all day. 35 00:01:42,959 --> 00:01:45,320 Speaker 3: It's unacceptable to hang up on customer service when you're 36 00:01:45,319 --> 00:01:48,040 Speaker 3: trying to get something done. So Eladio take Longe's own hands, 37 00:01:48,040 --> 00:01:49,560 Speaker 3: called your backstay bye by phone. 38 00:01:49,960 --> 00:01:52,120 Speaker 1: Absolutely not. You know what, I'm hanging up and I'm 39 00:01:52,120 --> 00:01:53,960 Speaker 1: going to call back and I'm going to seat your manage. 40 00:01:54,080 --> 00:01:58,400 Speaker 1: I'm going to make sure. Aladio said, no, this is 41 00:01:58,440 --> 00:02:00,440 Speaker 1: the most unprofessional call I ever. 42 00:02:00,320 --> 00:02:04,840 Speaker 2: Received in my life. Bath bath bath, Yes, yes. 43 00:02:04,680 --> 00:02:08,520 Speaker 3: Yes, Ilario said, maybe he was a little overreact, Please 44 00:02:08,560 --> 00:02:09,800 Speaker 3: don't call it Alario manager. 45 00:02:10,400 --> 00:02:14,040 Speaker 2: Okay, angry you call up yesterday? 46 00:02:14,120 --> 00:02:17,400 Speaker 3: Hang up on coworker, Ilario actions before thinkings call you 47 00:02:17,480 --> 00:02:19,040 Speaker 3: upset and now Elario came down. 48 00:02:19,200 --> 00:02:21,560 Speaker 2: Ilario would like to help you with your problems. 49 00:02:21,880 --> 00:02:24,519 Speaker 1: So, yeah, you just don't want me to talk to 50 00:02:24,600 --> 00:02:25,440 Speaker 1: your manager. 51 00:02:25,639 --> 00:02:29,440 Speaker 2: Base, it's correct. Talk to me. 52 00:02:30,000 --> 00:02:34,320 Speaker 1: This is completely unacceptable. I'm his, I mean, this is insane. 53 00:02:34,360 --> 00:02:37,360 Speaker 1: My bill is one hundreds of dollars overcharged, and this 54 00:02:37,480 --> 00:02:39,360 Speaker 1: is an unacceptable way to deal with someone. This is 55 00:02:39,400 --> 00:02:43,680 Speaker 1: not customer service, this is customer harassment. I literally just 56 00:02:43,720 --> 00:02:45,280 Speaker 1: need to speak to someone who can help they solve 57 00:02:45,280 --> 00:02:47,680 Speaker 1: this problem. I don't want to I don't want to 58 00:02:47,800 --> 00:02:50,200 Speaker 1: go on circles. I don't hear that you had actions 59 00:02:50,200 --> 00:02:52,760 Speaker 1: before thinking. I just need to talk to someone to 60 00:02:52,800 --> 00:02:55,480 Speaker 1: fix my bill. Literally, I cannot spend all day on 61 00:02:55,480 --> 00:02:57,680 Speaker 1: the phone with you. What what am I supposed to 62 00:02:57,680 --> 00:02:58,520 Speaker 1: do in this situation? 63 00:03:01,040 --> 00:03:01,320 Speaker 3: Hello? 64 00:03:01,720 --> 00:03:01,919 Speaker 1: Oh? 65 00:03:02,000 --> 00:03:05,320 Speaker 3: Sorry? Alario stopped listening to you. 66 00:03:05,080 --> 00:03:07,520 Speaker 1: What you weren't listening? 67 00:03:07,639 --> 00:03:10,480 Speaker 3: Helario stopped listening. The lady talky talky talking too much? 68 00:03:10,480 --> 00:03:11,760 Speaker 3: Ilario just stopped listening. 69 00:03:12,360 --> 00:03:12,919 Speaker 2: What is the. 70 00:03:12,880 --> 00:03:17,560 Speaker 1: Problem, my god, Oh my god, how is it accessible? 71 00:03:17,639 --> 00:03:22,120 Speaker 1: I've never been spoken to you like this? Hello? Are 72 00:03:22,120 --> 00:03:22,560 Speaker 1: you there? 73 00:03:22,720 --> 00:03:25,680 Speaker 2: Alario stopped listening again, You'll say something, Oh. 74 00:03:25,520 --> 00:03:28,480 Speaker 1: My god, oh my god, this is sane. I'm literally 75 00:03:28,560 --> 00:03:31,120 Speaker 1: calling your manager right now. That's the rudist that I've 76 00:03:31,120 --> 00:03:33,360 Speaker 1: ever been treated. You know what, Ilario won't have a 77 00:03:33,440 --> 00:03:36,160 Speaker 1: job by the end of the day. How about that that? 78 00:03:36,400 --> 00:03:38,200 Speaker 3: Well, this is actually Jubil from the Jebel Show doing 79 00:03:38,200 --> 00:03:40,320 Speaker 3: a phone prank on you and your son. 80 00:03:40,520 --> 00:03:43,760 Speaker 2: Angel set you up? Oh my god, it's a joke. 81 00:03:43,840 --> 00:03:44,560 Speaker 1: I'm sorry what. 82 00:03:44,960 --> 00:03:46,839 Speaker 3: Your son said that you hung up on the phone 83 00:03:46,840 --> 00:03:48,440 Speaker 3: company the other day because you got some problems with 84 00:03:48,480 --> 00:03:49,880 Speaker 3: your bills and he wanted me to mess with you. 85 00:03:52,360 --> 00:03:54,640 Speaker 1: I keep kidding. Listen, I want to be surprised if 86 00:03:54,680 --> 00:03:56,480 Speaker 1: that was real. The's trouble I had trying to deal 87 00:03:56,520 --> 00:03:59,680 Speaker 1: with this phone company insane. Oh my god, I lost 88 00:03:59,720 --> 00:04:07,000 Speaker 1: my wake up every morning with jubile Phone Franks weekday 89 00:04:07,040 --> 00:04:08,360 Speaker 1: mornings on the twenties,