1 00:00:00,080 --> 00:00:03,360 Speaker 1: I'm Bradley Johnson. What's one eight hundred d hy away knock? 2 00:00:03,440 --> 00:00:06,800 Speaker 1: Getting behind the wheel after drinking is the best choice, 3 00:00:07,080 --> 00:00:09,840 Speaker 1: But if you're pulled over, the next best choice it's 4 00:00:09,840 --> 00:00:15,600 Speaker 1: to call one eight hundred d hy away On the twenties, 5 00:00:16,320 --> 00:00:20,400 Speaker 1: I'm moving nine two point five. Hello. Hi, my name 6 00:00:20,440 --> 00:00:23,080 Speaker 1: is Colby Sasarak. I'm one of the managers here at 7 00:00:23,079 --> 00:00:27,159 Speaker 1: Mattress because I was looking for a building. Yeah, this 8 00:00:27,320 --> 00:00:30,280 Speaker 1: is good, Old where'd you say you were from Mattress? 9 00:00:30,280 --> 00:00:33,040 Speaker 1: Just a courtesy call to see how the mattress you 10 00:00:33,120 --> 00:00:38,040 Speaker 1: purchased is working out for you. Oh good, it's uh, 11 00:00:38,080 --> 00:00:40,959 Speaker 1: it's working out. It's working out well, wonderful. That's good 12 00:00:41,000 --> 00:00:45,840 Speaker 1: to hear. How does the missus like it? Wife? Yeah, 13 00:00:45,920 --> 00:00:47,599 Speaker 1: my notes here say that you came in with your 14 00:00:47,600 --> 00:00:50,400 Speaker 1: wife to buy the mattress. I just wondering how you 15 00:00:50,440 --> 00:00:56,120 Speaker 1: both like it. She seems to kid it's it's working out, okay. 16 00:00:56,640 --> 00:00:59,240 Speaker 1: How do you both like it together? Like? Have you 17 00:00:59,280 --> 00:01:01,880 Speaker 1: taken her first been in it yet? That's the most 18 00:01:01,920 --> 00:01:07,920 Speaker 1: important question, right. I hope you're not asking what I 19 00:01:07,959 --> 00:01:10,920 Speaker 1: think you're asking. What do you think that I'm asking 20 00:01:12,680 --> 00:01:16,800 Speaker 1: something that seems inappropriate? Maybe for a manager to be asking, well, 21 00:01:16,880 --> 00:01:19,520 Speaker 1: if you're the manager of the store, right, yes, I am, 22 00:01:19,560 --> 00:01:21,800 Speaker 1: and this is just a customer service call to see 23 00:01:21,800 --> 00:01:26,160 Speaker 1: how satisfied you are with our product. I feel really 24 00:01:26,280 --> 00:01:30,600 Speaker 1: uncomfortable with this line of questioning. I'm not sure what 25 00:01:30,680 --> 00:01:32,840 Speaker 1: else I can tell you. Well, you can tell me 26 00:01:32,880 --> 00:01:37,959 Speaker 1: if I can put you down for Laura in the 27 00:01:38,000 --> 00:01:43,600 Speaker 1: satisfaction survey? Is this for real? Absolutely? You bought a 28 00:01:43,640 --> 00:01:45,080 Speaker 1: mattress at our store, and I want to make sure 29 00:01:45,080 --> 00:01:49,600 Speaker 1: it's working out for you in every way possible. I know, 30 00:01:49,960 --> 00:01:56,200 Speaker 1: but you're asking me to rape the mattress based on noises. 31 00:01:57,080 --> 00:01:59,000 Speaker 1: I don't know what you're doing. That's how I do 32 00:01:59,120 --> 00:02:02,200 Speaker 1: my pleasure scale here as far as mattresses go, because 33 00:02:02,240 --> 00:02:04,320 Speaker 1: when I was using that same mattress that you have 34 00:02:04,440 --> 00:02:06,400 Speaker 1: at the store, I found it more to be of 35 00:02:06,440 --> 00:02:12,120 Speaker 1: a you know, kind of like that Wait a second, 36 00:02:12,240 --> 00:02:18,799 Speaker 1: Wait a second, h you mean like a different version 37 00:02:18,840 --> 00:02:21,800 Speaker 1: of that mattress. No, No, I mean the mattress that 38 00:02:21,840 --> 00:02:24,160 Speaker 1: you have. It's it's store protocol. We have to test 39 00:02:24,200 --> 00:02:28,720 Speaker 1: them out before a customer using them. That's disgusting. Actually 40 00:02:29,000 --> 00:02:31,359 Speaker 1: that's better not be true, sir. How can I sell 41 00:02:31,400 --> 00:02:34,120 Speaker 1: you the mattress when I haven't tested it out myself. 42 00:02:34,560 --> 00:02:38,400 Speaker 1: It's just good business. That sounds like a horrible business. 43 00:02:38,480 --> 00:02:41,239 Speaker 1: And I could actually report you to the Better Business 44 00:02:41,320 --> 00:02:43,960 Speaker 1: Bureau for that. If you're worried about me testing it 45 00:02:43,960 --> 00:02:45,440 Speaker 1: out with somebody else, I will let you know I 46 00:02:45,480 --> 00:02:48,320 Speaker 1: was alone. There's nobody else in the bed with me. 47 00:02:48,639 --> 00:02:50,960 Speaker 1: That doesn't make any difference. Well, I think it does. 48 00:02:51,120 --> 00:02:53,200 Speaker 1: I mean, I would never let anybody who's not an 49 00:02:53,240 --> 00:02:55,720 Speaker 1: employee of this store test out the mattresses like that. 50 00:02:56,280 --> 00:02:59,480 Speaker 1: So you make those noises by yourself, then well that's 51 00:02:59,480 --> 00:03:02,720 Speaker 1: a little personal, I think, isn't it. This whole line 52 00:03:02,760 --> 00:03:06,760 Speaker 1: of questionings. I agree, asking me what sort of noises 53 00:03:06,800 --> 00:03:09,280 Speaker 1: I make is a little over the line, sir? What 54 00:03:09,360 --> 00:03:12,320 Speaker 1: about have you been asking me about reading my wife 55 00:03:12,440 --> 00:03:16,720 Speaker 1: using your mattress? I'm doing a customer satisfaction survey, All right, sir, 56 00:03:16,760 --> 00:03:18,760 Speaker 1: I'm gonna have to end this phone call now because 57 00:03:19,120 --> 00:03:20,760 Speaker 1: I think that you've taken it to a level where 58 00:03:20,760 --> 00:03:25,040 Speaker 1: I'm uncomfortable. No, you're not ending this phone call. I 59 00:03:25,080 --> 00:03:31,080 Speaker 1: mean you made the noises to me. Yeah, this was all, 60 00:03:31,639 --> 00:03:34,480 Speaker 1: but mine was started this mine was in an attempt 61 00:03:34,560 --> 00:03:36,640 Speaker 1: to find out how satisfied you were with your mattress. 62 00:03:36,680 --> 00:03:39,800 Speaker 1: Yours was just some sort of weird attempt to get 63 00:03:39,840 --> 00:03:44,680 Speaker 1: your own rocks off. That's completely insane. I don't know why. 64 00:03:44,320 --> 00:03:47,720 Speaker 1: I don't know why you're trying to ask me about 65 00:03:48,240 --> 00:03:53,040 Speaker 1: really intimate details of my life. You've crossed the line. No, frankly, 66 00:03:53,320 --> 00:03:56,280 Speaker 1: you've crossed the line, and I'm going to make sure 67 00:03:56,320 --> 00:03:58,520 Speaker 1: that your ass is fired. Well, what if I tell 68 00:03:58,520 --> 00:04:00,760 Speaker 1: you that this is a prank phone call? Then will 69 00:04:00,760 --> 00:04:04,080 Speaker 1: you not get me fired? No, that's even worse than 70 00:04:04,080 --> 00:04:07,960 Speaker 1: your print calling your customers. No, this is actually Jewil 71 00:04:08,040 --> 00:04:10,320 Speaker 1: from Brook and Jewel in the morning, I'm moving ninety 72 00:04:10,320 --> 00:04:17,600 Speaker 1: two point five doing a phone tap on you. No, yeah, no, yeah, 73 00:04:17,839 --> 00:04:22,479 Speaker 1: your friend Scott set you up. Looks believable. So you 74 00:04:22,520 --> 00:04:27,080 Speaker 1: never told me? Is it more of a or definite 75 00:04:31,800 --> 00:04:34,839 Speaker 1: wake up? Every morning with Jewil phone taps weekday mornings 76 00:04:34,839 --> 00:04:45,400 Speaker 1: on the twenties two point five a day day. You 77 00:04:45,640 --> 00:04:50,240 Speaker 1: want to cover way on the side, secret side and 78 00:04:50,360 --> 00:04:51,080 Speaker 1: plain s