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Speaker 1: Ron and Aian. Something I've incorporated into the repair process

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Speaker 1: at the shop in the last gosh, it's got to

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Speaker 1: be eight or nine years now is when we scan

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Speaker 1: for codes. We scan everything. The car Doctor well affirms

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Speaker 1: that cause bit poor engine heat or low engine heat absolutely,

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Speaker 1: will a blended or actuator or tempt or actualat or

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Speaker 1: cause low engine heat absolutely which problems Bed? They're both bed.

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Speaker 1: Welcome to the radio home of Ron Andanian the Car Doctor.

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Speaker 1: Since this is where car owners the world overturned to

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Speaker 1: for their definitive opinion on automotive repair. If her mechanics

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Speaker 1: giving you a busy signal, pick up the phone and

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Speaker 1: call in. The garage doors are open, but I am

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Speaker 1: here to take your fault at eight five five six

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Speaker 1: and now he running. Hey, welcome on board, and of

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Speaker 1: thanks stopping by the garats today. I am Moomini in

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Speaker 1: the car Doctor. I'm here to help solve your car problem,

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Speaker 1: whatever it might be. Let's let's kick the garage doors

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Speaker 1: open right out of the gate because we've got a

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Speaker 1: busy show this hour. As always, Let's go over to

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Speaker 1: to Craig in Maine with a couple of questions. Craig, Welcome, Awards. Sir,

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Speaker 1: Welcome to the Car Doctor. Thanks for calling in. Hey Ron,

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Speaker 1: thanks for taking my call. Um, what's going on? How

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Speaker 1: can I help you today? Well? I got a GMC

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Speaker 1: Savannah four eight in it about sixty four thousand miles

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Speaker 1: and I own a seasonal business. So during the winter

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Speaker 1: months of soar months, I'm going to do some regular

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Speaker 1: maintenance to it, you know, the oil change, um plugs

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Speaker 1: and wires, the front pads and rotors. But I listened

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Speaker 1: to your show quite a bit on a podcast, and

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Speaker 1: you talk about when when to be in control of

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Speaker 1: the repair. So it got me thinking about my daughter. Now,

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Speaker 1: I turned the span off and started sometimes twenty times

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Speaker 1: a day, and I'm wondering if you know there's a

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Speaker 1: limit aware old period of the starter. You ever look

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Speaker 1: at those UPS trucks, Yes, you're ever you know not

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Speaker 1: I know you want one. That's not what I'm asking

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Speaker 1: you that for, okay, Um, But you ever look at

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Speaker 1: like the UPS delivery trucks. You ever talk to those mechanics.

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Speaker 1: They're like really interesting guys to talk to. You know,

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Speaker 1: they've got it plotted out what the life expectancy is

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Speaker 1: of the majority of the components. So it's the starter,

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Speaker 1: the alternator, the fuel pumps, and they know, you know,

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Speaker 1: they know, it's it's so many life cycles, all right,

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Speaker 1: So they start doing the math. And the only reason

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Speaker 1: I bring all this up is I used to do

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Speaker 1: a lot of landscaper trucks, you know, for the local

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Speaker 1: guys in the area, and yeah and yeah, and I

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Speaker 1: couldn't get over how this one guy, Dave, he would

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Speaker 1: go through a starter every two years. And one day

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Speaker 1: I figured out, I realized Dave, Dave, and I said, down,

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Speaker 1: he was starting his truck thirty two times a day, time,

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Speaker 1: six days, time, seven months. Do the math, and you know,

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Speaker 1: it just it just beat it up. He was always

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Speaker 1: beating up the drive, he was always beating up the armatures.

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Speaker 1: He was just hard on starters. And you know, I

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Speaker 1: only realized this after we kind of went through the

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Speaker 1: venue of you know, who's got the better, best starter

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Speaker 1: in the world and nothing. They could kill anything in

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Speaker 1: two two and a half years done. It didn't matter

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Speaker 1: what we put in the truck exactly. And you know,

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Speaker 1: we started pulling starters out at the two year mark

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Speaker 1: instead of two and a half, and he never got stuck.

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Speaker 1: And then one day I took it apart and I

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Speaker 1: could see the damage happening. So yeah, I think you're

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Speaker 1: I think you're on track. I don't know. I don't

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Speaker 1: know that this is the moment. It may be too soon,

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Speaker 1: but I think what I would do because it's a

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Speaker 1: seasonal business, and obviously you depend on your truck. You

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Speaker 1: can hear Lucy in the background. Lucy's at my Lucy

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Speaker 1: sleeping at my feet today the studio Pitbull, and she's

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Speaker 1: she's waking up, And I would probably pull the starter.

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Speaker 1: Do you have a local starter rebuilder in the area. Yeah,

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Speaker 1: there was somebody in the area, you know, somebody trusted. Yeah,

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Speaker 1: take that starter out, take it down to him and say, listen,

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Speaker 1: i'd like you to consider rebuildings. Tell him what you're doing.

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Speaker 1: Or maybe you go down and talk to him beforehand

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Speaker 1: and say, hey, you know what's the life cycle? How

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Speaker 1: long do these starters last? How many turns? You know

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Speaker 1: what's expected mileage? You know the average person starts their car.

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Speaker 1: I think something like three to five times a day,

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Speaker 1: five days a week is the number I always heard.

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Speaker 1: So you know you've got to do their math versus

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Speaker 1: your math um. Because I will tell you this that

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Speaker 1: starter is in a tight spot. It's it's right. Have

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Speaker 1: you looked at this trying to get this out? I

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Speaker 1: haven't looked at it yet. It was just the thought

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Speaker 1: that I had. Yeah, it's it's you know, and and

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Speaker 1: maybe you want to do it now in the off time,

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Speaker 1: maybe at the very least, go to up to the

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Speaker 1: starter guy and say, hey, listen, if I bring you

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Speaker 1: this starter, can you tell me what kind of shape

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Speaker 1: it's in? If he takes it apart, cleans it up,

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Speaker 1: puts it together, and says, hey, Craig, you know there's

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Speaker 1: fifty starter here. Great, I'll wait another two years. But

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Speaker 1: if he tells you listen, you're two thirds of the

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Speaker 1: way done. Let him rebuild that one by one of

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Speaker 1: his rebuilts to keep one of a spare. You got

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Speaker 1: it at the shop. If it ever goes bad, you

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Speaker 1: got it for the price of a starter. What's the

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Speaker 1: value of that starter to your business? If the vehicle

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Speaker 1: goes down, well, exactly right, and then you can then

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Speaker 1: you can change it on your time. So if you

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Speaker 1: can't control the failure, you can at least control the clock,

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Speaker 1: because at least you have parts, you know, so you

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Speaker 1: would you would say like have somebody to rebuild it,

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Speaker 1: versus just go out to my local parts and get

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Speaker 1: a yeah, it's a new one, because we all know

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Speaker 1: what new means. Well yeah, and and then and then

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Speaker 1: right and you know it's news never ever worked. And

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Speaker 1: then who's brand? And you know, we just finished doing

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Speaker 1: the engine and Danny Z twenty eight that Dannie learned

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Speaker 1: the hard way. You can't run a Z up pass

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Speaker 1: five grand, you know, trying to tell the guy, trying

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Speaker 1: to tell the kid with the poorst who's got the

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Speaker 1: bigger car? So um, yeah, you gotta let kids go

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Speaker 1: through these lessons. And we pulled We pulled his starter

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Speaker 1: motor at which was original to this Z with thousand

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Speaker 1: miles out of the car had been sit since we

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Speaker 1: cleaned it up. The brushers were only half gone. We

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Speaker 1: cleaned it up, you know, ar you know Emory the

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Speaker 1: armature a little bit, put it together on down the

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Speaker 1: road and you know it works great, Um, you know,

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Speaker 1: and sometimes that's the best way to do it. So yeah,

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Speaker 1: that's what I would do. I would start with talking

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Speaker 1: to the rebuilder and then ask him when he rebuilds,

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Speaker 1: where is he getting his parts from? Are they are

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Speaker 1: they off shore? Are they local? Are they not US made?

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Speaker 1: But of good quality that at least he knows they work,

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Speaker 1: which I imagine they do the guys in business. Um,

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Speaker 1: you know, but that that would make sense to me.

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Speaker 1: You gotta control the repair, especially for something you're counting

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Speaker 1: on on a regular basis. Right in the start rebuild

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Speaker 1: guy would probably have an idea of how often he

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Speaker 1: read this kind of starter on this vehicle as well,

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Speaker 1: exactly exactly. So second question said, you had a good idea. Yes,

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Speaker 1: So I bought a gmccre um. It's got the five

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Speaker 1: three seventy four thousand miles. I bought it last year,

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Speaker 1: and after a couple of months I realized that it

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Speaker 1: had the active fuel management system. UM. I didn't know

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Speaker 1: I had it when I bought it. I didn't really

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Speaker 1: think about it. But when I was driving down the road,

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Speaker 1: a straight road about thirty five, all of a sudden,

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Speaker 1: the truck would just have a small vibration and it was,

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Speaker 1: you know, in everywhere in the wheel of the sea,

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Speaker 1: the console and when I would accelerate slightly. I don't

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Speaker 1: know if it was the shifting from cylinders or down shifting.

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Speaker 1: You would have a fairly hard shift. Um, so I

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Speaker 1: did some research. I found out I had the active

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Speaker 1: fuel management and I found a product that module you

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Speaker 1: plug into the O D B two from correct. So

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Speaker 1: now it's it's in v A mode all the time

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Speaker 1: and it's beautiful. I have no issues. My question is

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Speaker 1: am I going to have a problem because GM engineered

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Speaker 1: it to go back and forth? No, I don't think so.

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Speaker 1: I don't think so. I don't think that's I think

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Speaker 1: the engine is gonna work harder all the time, you know,

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Speaker 1: And I probably I would say this to you, and

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Speaker 1: it's probably not necessary, but just I would stay on

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Speaker 1: top of my oil changes, and you know, if you're

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Speaker 1: you're probably one of my saying you're probably of course

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Speaker 1: you're using synthetic oil. A guy like he was going

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Speaker 1: to use the best. Well, it's kind of funny. When

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Speaker 1: I first changed the oil and at I went in

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Speaker 1: and bought the oil and filter and I got six

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Speaker 1: courts and I changed it, and then I realized it

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Speaker 1: took eight courts, and so I went back in and

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Speaker 1: I said, did you know this vehicle took eight courts?

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Speaker 1: And then said yes, I said, why didn't you sell

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Speaker 1: the eight courts? Listen? Are you? Are you trying to

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Speaker 1: ask for common sense? Will you cut this out? You know,

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Speaker 1: if the if the government hears about you, they may

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Speaker 1: sterilize you or something, because common sense doesn't exist on

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Speaker 1: the planet anymore. Um, I would. I all came around

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Speaker 1: the side. I would. As long as the product has

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Speaker 1: good reviews. You're looking on forms. You don't see where

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Speaker 1: anybody's saying, well, I left it hooked up. I'm not

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Speaker 1: so worried about the engine in V eight mode all

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Speaker 1: the time. I'm more worried about does it have an

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Speaker 1: alternate effect on emission controls in the way the vehicles operating?

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Speaker 1: I would want to do. Now, here's the catch, right,

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Speaker 1: you can't look at fuel trim. You can't look at

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Speaker 1: anything with this chot sky on the end of the

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Speaker 1: O B D two plug because you can't put the

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Speaker 1: scan tool in it. Right, So you know, what do

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Speaker 1: you do? As long as you don't see fuel economy

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Speaker 1: falling off, As long as the truck runs well, as

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Speaker 1: long as you don't see tailpipe color chains like it's

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Speaker 1: running too rich or or it's having a performance issue,

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Speaker 1: I wouldn't worry about it. I would. My My barometer

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Speaker 1: is my takeaway here. My barometers are going to be

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Speaker 1: the color of the oil. All right, what does the

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Speaker 1: all look like coming out? Does it look like it's

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Speaker 1: working hard? A car guide knows what I mean by that,

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Speaker 1: or a car person got to be gender correct today,

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Speaker 1: and you know, and you know I'd be okay with it.

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Speaker 1: And you know I would also just ask the chot

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Speaker 1: sky maker listen, you know, is there a downside? What's

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Speaker 1: the liability? What has been your experience? Put it back

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Speaker 1: on them, you know, because it's a valid question. I

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Speaker 1: don't think you're gonna have an issue if you are

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Speaker 1: a heavy footed driver. The vehicle would be in V

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Speaker 1: eight mode all the time anyway, And I typically am

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Speaker 1: so right, so you know, I I don't see it

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Speaker 1: as an issue. I think that in a lot of ways.

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Speaker 1: All this well, that's a whole conversation for another day

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Speaker 1: when we have more time. But this whole, this whole

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Speaker 1: thing about you know V eight mode and four cylinder

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Speaker 1: mode and all the problems they've all had with this,

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Speaker 1: it's um it leaves a lot to be desired. So

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Speaker 1: you truck on up and you do what you're doing, Craig,

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Speaker 1: and if you have any more questions, you know where

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Speaker 1: to find me. All right, sounds good. I appreciate your time.

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Speaker 1: I appreciate you being here, Craig, thank you very much.

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Speaker 1: I'm running an in the Car Doctor. You're very welcome.

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Speaker 1: We'll be back right after this. That's right. If you

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Speaker 1: call and we're not live, you can leave a message

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Speaker 1: and we'll call you back to get you on the

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Speaker 1: air with Ron eight five five zero nine nine zero zero.

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Speaker 1: Speaking of Ron here he is, Welcome back, Ron in

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Speaker 1: the Car Doctor, at your service. Next up Nick from me, Nick,

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Speaker 1: welcome aboard, sir, running any in the Car Doctor at

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Speaker 1: your service? How can I help there? Love the show?

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Speaker 1: Thank you, sir. I have a question about mortal oil.

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Speaker 1: What's your opinion on using diesel motor oil and a

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Speaker 1: gas engine such as like Shell, Rotella, Keith six um.

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Speaker 1: I've heard of people using those of um dirt bikes

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Speaker 1: while mores oilers motorcycles. I'm just wondering if I could

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Speaker 1: do that in my car. I have a two thousand

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Speaker 1: two Chevy Prison. I'm just curious on what you think.

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Speaker 1: Why is my question for all the and and there's

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Speaker 1: a reason I'm asking that, Nick, for all the choices

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Speaker 1: of motor oils. You know, are we Are we trying

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Speaker 1: to hide or solve a problem or you just want

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Speaker 1: to use that oil for whatever reason. Well I heard

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Speaker 1: that it has a higher zinc in it, and I

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Speaker 1: guess that's better. It keeps departs from warning out. So

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Speaker 1: all right, so so let's let's talk about the zinc thing.

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Speaker 1: All right. See there's always a reason, right why all

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Speaker 1: this comes about. So zinc was taken out of motor oils.

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Speaker 1: You know, I've lost track now how many years of

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Speaker 1: my own radio? How long have catalytic converter has been

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Speaker 1: on cars? And you know zinc was taken out because

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Speaker 1: zinc damages catalytic converters. It causes issues, and they've they've

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Speaker 1: made motor oils without zinc because of that. So you

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Speaker 1: know your vehicles A two thousand two, obviously it's got

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Speaker 1: a cat. It should have a cat on it to

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Speaker 1: put a zinc based oil or a zinc content oil

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Speaker 1: in that vehicle. You know, over the long haul, theoretically,

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Speaker 1: a theoretical conversation, you're gonna do more harm than good.

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Speaker 1: All right, So have you owned the Carson's new or

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Speaker 1: is this is this the beater you picked up recently?

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Speaker 1: Just to get back and forth to work. It's got

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Speaker 1: two right and barely broken in right yep, yep, yep, yep, yep.

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Speaker 1: And I don't know, like I understand the catalytic converter thing,

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Speaker 1: but if it's not burning oil, but how did the

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Speaker 1: zinc get to the cats? Well? The argument The argument

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Speaker 1: becomes that the zinc contaminates through the combustion process because

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Speaker 1: a certain amount of oil um comes out through the

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Speaker 1: exhaust in the form of residue. That's the argument the

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Speaker 1: engineers give. Do you know why they don't louse brake

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Speaker 1: pads on new vehicles out of the dealership. I have

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Speaker 1: no idea. Okay, if you ever noticed, like you know,

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Speaker 1: very very rare is it where a new vehicle will

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Speaker 1: have lubricant on the brake pad slides and sometimes you

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Speaker 1: end up taking it back to the dealer because the

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Speaker 1: brakes clank or click or they make noise, and then

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Speaker 1: they louse them and all of a sudden it goes

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Speaker 1: away because the aromatic of the lubricant, usually silicon based,

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Speaker 1: the aromatic of the lubricant gets into the paint when

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Speaker 1: you paint the car in the paint booth. That's how

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Speaker 1: And my point is that's how precise all of this is. Okay,

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Speaker 1: So they account for everything, you know. To you and me,

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Speaker 1: we just think a car as a car. To them,

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Speaker 1: it's a transportation device, and every molecule of energy, every

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Speaker 1: molecule of chemical, everything that's put into it is accounted

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Speaker 1: for from birth to death. And they've they've got to

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Speaker 1: know where it's going. If it were me, all right,

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Speaker 1: and you know you want to keep the beater going,

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Speaker 1: so to speak, I would just you know, Nick, I

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Speaker 1: would stay with whatever viscosity of the vehicles rated for

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Speaker 1: I'm guessing five thirty. Is it a five it's a

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Speaker 1: five thirty car, I would be running. I'd be running

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Speaker 1: five thirty if it tolerates five thirty synthetic if you

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Speaker 1: want to. And one of the things I would worry

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Speaker 1: about is because it's an older vehicle. Um, there is

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Speaker 1: an argument to be made here for what they classify

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Speaker 1: as high mileage oils, all right, because in the event

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Speaker 1: avantage of and you can there's some really great reading

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Speaker 1: out at Castrol dot com. You know, Castrol, I think

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Speaker 1: was the inventor of the category of high mileage oils.

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Speaker 1: You can go out to Castle dot com read about it.

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Speaker 1: But the advantage of a high mileage oil is it's

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Speaker 1: got specific additives because again, right from birth to death,

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Speaker 1: from cradle to grave of the vehicle, they know what

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Speaker 1: sort of toxins might get past rings or might cause issues,

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Speaker 1: might become a problem for the engine. They know what

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Speaker 1: addit is the vehicle needs for the engine to run

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Speaker 1: better longer as it gains mileage. It's like human beings.

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Speaker 1: Do you ever go to the doctor as you get

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Speaker 1: older and he gives you a calcium pill. I didn't

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Speaker 1: need that one. I didn't need that when I was twenty,

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Speaker 1: But you know what you needed at fifty year, you

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Speaker 1: needed it at sixty, right, because you know so it's

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Speaker 1: the same thing. And that's really what motor oil is. Listen,

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Speaker 1: when I took motor oil one oh one years and

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Speaker 1: years and years ago, one of the things that guy

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Speaker 1: said to me was I'll never get this. He said,

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Speaker 1: ron he goes all oils basically start. It's like making

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Speaker 1: chicken soup. It's the way Mom made soup. You know.

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Speaker 1: One guy makes chicken soup this way, one guy makes

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Speaker 1: chicken soup that way. But they all start with the

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Speaker 1: same base stock. It's the ingredients they put in the

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Speaker 1: base stock that makes each oil unique. And you know

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Speaker 1: that's why I always say people are always asking me, hey,

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Speaker 1: what's the best oil? Oil is only as good as

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Speaker 1: the engineering, and it's whoever's got the best engineering at

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Speaker 1: that moment. And it it does change in the marketplace.

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Speaker 1: Believe me when I tell you so. Yeah, yeah, it

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Speaker 1: really does. You know, I run it does every three thousand, right,

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Speaker 1: I think the PCD valve every time it changed the oil. Four.

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Speaker 1: But but now you know where the zink is gonna go, Nick,

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Speaker 1: because you know, if it's burning the oil, like you say,

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Speaker 1: if it's burning that court, it's it's it's gonna it's

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Speaker 1: gonna get past the UM, it's gonna get past whatever

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Speaker 1: it's wherever it's leaking Bernie from. So you know, I

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Speaker 1: would stay with what's rated for the vehicle. And you know,

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Speaker 1: if you want to get a little more knowledge about

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Speaker 1: high mileage and high mileage oils, get out the castle

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Speaker 1: dot com see what they've got to say. But I

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Speaker 1: think you're trying to do it right. I wouldn't venture

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Speaker 1: from what you're I wouldn't venture from what you're doing.

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Speaker 1: What you're doing is correct for the vehicle, and UM

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Speaker 1: I think they do anything else is uh is when

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Speaker 1: it is gonna make it worse, all right, you know,

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Speaker 1: I gotta go him up against the clock. And I

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Speaker 1: appreciate your call, and thanks for calling in, Thanks for

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Speaker 1: me and part of the cart Doctor family. All right,

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Speaker 1: you're very welcome. You're very welcome to take with care

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Speaker 1: on Monday and the Car docor we're back to welcome

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Speaker 1: back listeners running any of the Car Doctor at your

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Speaker 1: services always. And you know, one of the things we

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Speaker 1: talk about on the show, and we constantly really talk

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Speaker 1: about it is safety. And there are some particular pattern

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Speaker 1: failures that occur even in the safety department that come

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Speaker 1: up with automobiles today. And I thought I would sit

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Speaker 1: and talk to you, talk to this gentleman that we're

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Speaker 1: bringing on next. He's Chris Gillespie. He's the category director

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Speaker 1: for Dorman Products. Chris has been around the he's been

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Speaker 1: around the toolbox for a few years and he's got

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Speaker 1: some interesting comments and thoughts about what we're gonna touch

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Speaker 1: on here. Chris. Welcome up boards, sir, good day, how

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Speaker 1: are you today. I'm good? Um, you know, steering chaft clunks, right,

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Speaker 1: and I'm a mechanic now forty something years, more years

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Speaker 1: than I want to remember. And I see that, you know,

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Speaker 1: you can tell you're getting a vehicle and it's a

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Speaker 1: variety of vehicles and you turn the wheel parking lot

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Speaker 1: maneuvers are coming out of a um driveway. Clunk clunk, clunk, clunked.

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Speaker 1: It really is an unsettling feeling. Right, there's more than

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Speaker 1: a few vehicles on the road. Um. You know, what

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Speaker 1: is a steering shaft? Why does the listener have to

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Speaker 1: be have to be worried about it? Should they care?

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Speaker 1: Does it matter? Of course? This is this is a

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Speaker 1: a bigger problem that that's coming. So essentially, a steering

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Speaker 1: shaft is the main connection point between the vehicles steering

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Speaker 1: system and the steering column and and it's used to

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Speaker 1: transfer the torque of the steering wheel to the wheel

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Speaker 1: for steering the vehicle. So that clunking or binding that

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Speaker 1: you're hearing that's indicating a potential failure, it's gonna seize.

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Speaker 1: It's going to essentially, do you joint could break, but

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Speaker 1: it's going to ultimately result in a loss of steering, which,

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Speaker 1: let's be honest, it's going to be problematic. Well, so

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Speaker 1: what you're saying is what they taught me forty something

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Speaker 1: years ago was the car needs three things. Good tires,

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Speaker 1: good breaks, and good steering suspension. It still applause, totally

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Speaker 1: still applied. It will apply for many years to come,

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Speaker 1: many years to come. So safety is at the top

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Speaker 1: of the list. Then, um, the liability is huge, right

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Speaker 1: as far as you know your safety, your family safety,

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Speaker 1: being safe to the current next to you, you know,

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Speaker 1: as far as as driving down the road. So a

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Speaker 1: company like Dorman comes along and now you guys make

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Speaker 1: a replacement steering shift for so many cars. Talk about

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Speaker 1: you know, I'm curious, talk about how do you design

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00:21:30,000 --> 00:21:33,679
Speaker 1: that and bring that replacement part into the marketplace. How

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Speaker 1: does that happen? This is a safety critical category. It

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Speaker 1: is governed by f MBSs Federal Motor Vehicle Safety Standards.

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Speaker 1: There are a lot of certifications required to sell these parts.

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Speaker 1: So we really take our time to review and understand

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Speaker 1: that original steering system. To ensure the functionality of our parts.

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Speaker 1: There's torsonal testing of the steering shaft when you try

391
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Speaker 1: on them, many many products, onto many many vehicles to

392
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Speaker 1: make sure that proper fit is there. We're collapse testing,

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00:22:07,880 --> 00:22:11,520
Speaker 1: we're doing salt spray testing. These are all critical to

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Speaker 1: make sure that that part is of the highest quality.

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Speaker 1: As well. We also have rigorous inline testing and quality

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Speaker 1: control during the production process to ensure each part is

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Speaker 1: made to our exact product specifications. Talk about the collapse

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Speaker 1: Testamentute Christ and the reason I ask that is, you know,

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Speaker 1: I've seen competitor steering shifts. You know, everybody goes, We'll

400
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Speaker 1: go out to Amazon, will go out to different places online,

401
00:22:35,600 --> 00:22:37,800
Speaker 1: and you know they'll be buying. I'll say it like

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00:22:37,880 --> 00:22:40,760
Speaker 1: it is cheap overseas steering shifts that look the same

403
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Speaker 1: as the OE, but they're different, like the corrugated part is.

404
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Speaker 1: It's funny the cheap manufacturer overseas makes the part look

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Speaker 1: like it will collapse, but it doesn't obviously an issue.

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Speaker 1: So if you're looking at how the steering system works, um,

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00:22:59,840 --> 00:23:03,119
Speaker 1: I've looked at doing the research for this category for

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00:23:03,560 --> 00:23:06,320
Speaker 1: for many years now, to sit back and look at

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00:23:06,359 --> 00:23:10,200
Speaker 1: how these systems are designed to collapse by design. I

410
00:23:10,280 --> 00:23:12,720
Speaker 1: think some of the most graphic pictures I've ever seen

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00:23:12,760 --> 00:23:15,320
Speaker 1: are when a steering chaft and the older vehicles would

412
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Speaker 1: enter into the driver's compartment. It was it was scary

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Speaker 1: to say the least, and that part is designed to

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Speaker 1: collapse on purpose, because if it doesn't, that steering chat

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Speaker 1: that you've been using to control your cars, it careens

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Speaker 1: down the road comes right in like a weapon. And

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Speaker 1: it's actually quite serious. It's it's not a matter of

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Speaker 1: you know, possible injury. It's a matter of, hey, let's

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Speaker 1: hope you survived doing what it's supposed to do. Um.

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Speaker 1: We often see a lot of overseas competitors with you know,

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Speaker 1: there's a thought of, well, if we make the corrugation

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Speaker 1: more rigid and actually designed it to look corrugated but

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Speaker 1: designed to last, that will be a good thing. Well

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Speaker 1: it's not. Actually, essentially you're creating a more robust weapon

425
00:24:03,400 --> 00:24:05,960
Speaker 1: to come into that driver's compartment, right, Oh, and you

426
00:24:06,040 --> 00:24:09,480
Speaker 1: know that that do you know what the biggest cause

427
00:24:10,040 --> 00:24:11,960
Speaker 1: This is kind of gory, but do you know the

428
00:24:12,440 --> 00:24:16,159
Speaker 1: biggest cause of fatality in a fifties vehicle of fifties

429
00:24:16,200 --> 00:24:19,760
Speaker 1: and sixties vehicle wasn't an accident. I can imagine it

430
00:24:19,880 --> 00:24:23,720
Speaker 1: was essentially payment. Yeah, it was impalement. It was the

431
00:24:23,760 --> 00:24:26,800
Speaker 1: steering ship because it would come straight up. And hence

432
00:24:26,880 --> 00:24:30,760
Speaker 1: therefore that this is all the design changes we're seeing now. Um,

433
00:24:30,880 --> 00:24:32,920
Speaker 1: a lot of what I think you're talking about, the

434
00:24:33,000 --> 00:24:36,199
Speaker 1: collapse rate and you know, breakaway in safety, A lot

435
00:24:36,280 --> 00:24:38,719
Speaker 1: of that came about because of NASCAR. They studied how

436
00:24:38,840 --> 00:24:41,159
Speaker 1: NASCAR cars survived the crash. They had to make it

437
00:24:41,240 --> 00:24:43,640
Speaker 1: better and safer. And here we are. It's employed into

438
00:24:43,640 --> 00:24:46,440
Speaker 1: the automobile industry and you guys are taking advantage of

439
00:24:46,520 --> 00:24:49,040
Speaker 1: that in a clear cut manner. I think that's great. Um,

440
00:24:49,200 --> 00:24:51,800
Speaker 1: we are trying to be a leader in that perspective

441
00:24:51,880 --> 00:24:54,040
Speaker 1: because this is you know, this is someone that, as

442
00:24:54,040 --> 00:24:57,200
Speaker 1: you've alluded to at this start of our our chat

443
00:24:57,280 --> 00:24:59,680
Speaker 1: here today, this is this is you get behind the wheel,

444
00:24:59,720 --> 00:25:01,359
Speaker 1: you have family in the car. The last thing you

445
00:25:01,440 --> 00:25:05,560
Speaker 1: need is an uninvited guest. Is something catastrophic happens when

446
00:25:05,560 --> 00:25:07,960
Speaker 1: you're in an accident, you don't need that. You're in

447
00:25:08,040 --> 00:25:11,399
Speaker 1: column coming in, so you know, let me ask you

448
00:25:11,520 --> 00:25:14,080
Speaker 1: this question. Then there's so many replacement ortal parts, there's

449
00:25:14,080 --> 00:25:17,720
Speaker 1: so many manufacturers out there. Tell me talk to talk

450
00:25:17,800 --> 00:25:20,400
Speaker 1: to me about dormant. If my mom was listening today,

451
00:25:20,440 --> 00:25:22,000
Speaker 1: what would you tell her about Dorman? That makes you

452
00:25:22,080 --> 00:25:24,120
Speaker 1: guys so great? Because I know you are, How would

453
00:25:24,119 --> 00:25:27,080
Speaker 1: she understand it? Well? The first thing I would tell

454
00:25:27,280 --> 00:25:30,120
Speaker 1: is that you know, we we've mamed Dormant's manufactured products

455
00:25:30,200 --> 00:25:33,080
Speaker 1: and distributed automotive after market products for over a hundred years.

456
00:25:34,320 --> 00:25:35,840
Speaker 1: There's a lot to be said about that. You know,

457
00:25:35,960 --> 00:25:38,760
Speaker 1: our company provides more than a hundred and fifty thousand

458
00:25:39,160 --> 00:25:43,760
Speaker 1: different products spanning a hundred plus product categories. That's that's

459
00:25:43,760 --> 00:25:47,719
Speaker 1: a lot of repair opportunities on every vehicle. UM Dorman

460
00:25:48,000 --> 00:25:51,439
Speaker 1: is committed to innovation, and we're engineering parts that are

461
00:25:51,440 --> 00:25:54,200
Speaker 1: designed to be better alternatives than what you could find

462
00:25:54,240 --> 00:25:58,879
Speaker 1: at you're oe dealer. Yeah, and you know it's funny

463
00:25:58,880 --> 00:26:00,879
Speaker 1: you talk about finding things in an oe deal or.

464
00:26:00,920 --> 00:26:05,880
Speaker 1: I had a two thousand three Cadillacs Seville the other

465
00:26:06,000 --> 00:26:09,560
Speaker 1: day and it needed the PCV tube and Elbow had

466
00:26:09,640 --> 00:26:11,399
Speaker 1: rought it out from time, and you know, it just

467
00:26:11,520 --> 00:26:13,960
Speaker 1: it was just old. It's you know, fifteen sixteen years

468
00:26:14,000 --> 00:26:18,159
Speaker 1: old now and the oe no longer makes it. You

469
00:26:18,240 --> 00:26:20,840
Speaker 1: can't buy that tube from GM. What do you do.

470
00:26:21,000 --> 00:26:24,080
Speaker 1: It's and it's a specific part. You know who made it.

471
00:26:24,280 --> 00:26:27,640
Speaker 1: Dorman made it. And Dorman actually save that save that job,

472
00:26:27,800 --> 00:26:29,800
Speaker 1: save that car. There was no other way to construct

473
00:26:29,840 --> 00:26:32,600
Speaker 1: that piece. And uh, I think that's a big niche

474
00:26:32,680 --> 00:26:36,080
Speaker 1: that you you bring to the marketplaces. Dorman, you tend

475
00:26:36,160 --> 00:26:39,359
Speaker 1: to look at the problem. Hey, you know we need this,

476
00:26:40,119 --> 00:26:42,360
Speaker 1: nobody else makes it. Let's make it and see where

477
00:26:42,359 --> 00:26:44,320
Speaker 1: it flies. And I think you takes some chances, and

478
00:26:44,359 --> 00:26:45,720
Speaker 1: I think you win a lot of the time. I

479
00:26:45,760 --> 00:26:48,639
Speaker 1: think you win most of the time. Actually, um uh,

480
00:26:49,080 --> 00:26:51,880
Speaker 1: you know it's it's great stuff. It's you can look

481
00:26:51,920 --> 00:26:54,440
Speaker 1: to Dorman. I often think of Dorman as you guys

482
00:26:54,480 --> 00:26:58,040
Speaker 1: are like a small general Motors. Um, you know, you

483
00:26:58,119 --> 00:27:00,320
Speaker 1: make everything. You're just not quite sure we're is or

484
00:27:00,400 --> 00:27:02,800
Speaker 1: what it is. It's it's, it's it's I've looked at

485
00:27:02,840 --> 00:27:05,720
Speaker 1: the catalog. It's staggering how many parts you have, and

486
00:27:06,240 --> 00:27:09,520
Speaker 1: um little you know, idea savers and parts savers. And

487
00:27:10,400 --> 00:27:12,600
Speaker 1: you know we're a little off topic here, but you know,

488
00:27:12,720 --> 00:27:14,480
Speaker 1: you get my point. One of the things I like.

489
00:27:14,600 --> 00:27:15,959
Speaker 1: And let me just pat you on the back one

490
00:27:16,000 --> 00:27:19,480
Speaker 1: more time, Chris is. I like, how if you're looking

491
00:27:19,640 --> 00:27:22,040
Speaker 1: for the widget, you don't have to buy the whole thing.

492
00:27:22,119 --> 00:27:24,360
Speaker 1: You can just buy the one part that constantly goes

493
00:27:24,440 --> 00:27:28,960
Speaker 1: bad and failed. And that's another thing that Dorman does, right, Yeah,

494
00:27:29,119 --> 00:27:32,280
Speaker 1: replace the piece rather than the whole assembly has become

495
00:27:33,359 --> 00:27:36,080
Speaker 1: a real way of life. When it makes sense to

496
00:27:36,160 --> 00:27:38,840
Speaker 1: offer the full part, we'll give you everything you need

497
00:27:38,920 --> 00:27:41,680
Speaker 1: with that part. But sometimes, well let's be honest. Some

498
00:27:41,800 --> 00:27:45,160
Speaker 1: of those parts and they're designed to last, but parts

499
00:27:45,200 --> 00:27:48,719
Speaker 1: of that system is not. Some of the perfect example,

500
00:27:48,760 --> 00:27:51,840
Speaker 1: on the PCB system, some of those rubber elbows in

501
00:27:51,920 --> 00:27:54,120
Speaker 1: a in a really dry climate will dry rod after

502
00:27:54,200 --> 00:27:56,720
Speaker 1: time and just start to allow air into the system,

503
00:27:56,760 --> 00:28:00,760
Speaker 1: which is going to adversely perfect performance. To to have

504
00:28:00,920 --> 00:28:02,920
Speaker 1: those replaced, the piece parts as well as the full

505
00:28:02,960 --> 00:28:06,080
Speaker 1: system repairs that that's kind of what we do best.

506
00:28:06,200 --> 00:28:10,000
Speaker 1: You know, I'll leave the manufacturing of cars to the

507
00:28:10,160 --> 00:28:11,680
Speaker 1: to the O. E. S. But I can tell you

508
00:28:11,800 --> 00:28:14,000
Speaker 1: that Dorman is a leader on making those parts that

509
00:28:14,040 --> 00:28:16,960
Speaker 1: you're gonna put back on the vehicle that much better. Yeah,

510
00:28:17,080 --> 00:28:19,919
Speaker 1: I you know, we we were talking before our interview

511
00:28:19,960 --> 00:28:23,160
Speaker 1: today about the Chevy Cruise. Right look at look look

512
00:28:23,200 --> 00:28:25,680
Speaker 1: at what you did there. How many different pieces do

513
00:28:25,760 --> 00:28:30,000
Speaker 1: you make for the Chevy Cruise that you know and listen,

514
00:28:30,080 --> 00:28:33,280
Speaker 1: sometimes it's not just a cost factor of issue. I've

515
00:28:33,320 --> 00:28:35,119
Speaker 1: had times where I need some of those parts that

516
00:28:35,119 --> 00:28:37,560
Speaker 1: you've made for the Chevy Cruise. GM was at of

517
00:28:37,640 --> 00:28:39,560
Speaker 1: stock they were on backward. But you can get it

518
00:28:39,600 --> 00:28:42,640
Speaker 1: from Dorman and you know, get the car out the

519
00:28:42,680 --> 00:28:45,360
Speaker 1: door and down the road. Everybody needs their car um

520
00:28:45,760 --> 00:28:47,720
Speaker 1: But and the other side of that is they're not.

521
00:28:47,840 --> 00:28:50,160
Speaker 1: It's not going to come back. We we we identified

522
00:28:50,200 --> 00:28:52,920
Speaker 1: what went wrong and we made it better. Right. The

523
00:28:53,040 --> 00:28:55,600
Speaker 1: intake on the on the Chevy Cruise is a perfect example.

524
00:28:55,720 --> 00:28:59,520
Speaker 1: There was a essentially a small PCP valve in the

525
00:28:59,560 --> 00:29:02,120
Speaker 1: bottom of the intake. What happens over time and we

526
00:29:02,240 --> 00:29:04,840
Speaker 1: just gets sucked into the into the intake system and

527
00:29:05,120 --> 00:29:09,080
Speaker 1: it would adversely perfect performance. So Dormant designed a part

528
00:29:09,200 --> 00:29:11,560
Speaker 1: with a little te retainer in there to hold that

529
00:29:11,680 --> 00:29:15,200
Speaker 1: in that PCV valve in place. And you know that

530
00:29:15,320 --> 00:29:17,280
Speaker 1: car is not coming back to or three years down

531
00:29:17,280 --> 00:29:19,360
Speaker 1: the road. You've got a satisfied customer that when that

532
00:29:19,480 --> 00:29:21,440
Speaker 1: Chevy Cruise come back, it's not going to be for

533
00:29:21,480 --> 00:29:23,920
Speaker 1: the intake, right, It's for something else. Which that's that's

534
00:29:24,160 --> 00:29:27,680
Speaker 1: that's that's because it's a Chevy Cruise to the cruise

535
00:29:27,760 --> 00:29:30,800
Speaker 1: is not to beat it up. But let's call it.

536
00:29:30,920 --> 00:29:33,120
Speaker 1: Let's call it like we see it. Hey, Chris, stay put,

537
00:29:33,200 --> 00:29:34,959
Speaker 1: let me pull over and take a pause. And when

538
00:29:35,000 --> 00:29:37,360
Speaker 1: we return, we'll finish this conversation. I'm running Any of

539
00:29:37,400 --> 00:29:40,280
Speaker 1: the Car Doctor here today with Chris Gillespie from Dormant Products.

540
00:29:40,280 --> 00:29:52,200
Speaker 1: We'll both be back. We're right after this and we

541
00:29:52,360 --> 00:29:54,600
Speaker 1: are backing Any of the Car Doctor at your service

542
00:29:54,680 --> 00:29:56,760
Speaker 1: once again. And I'm here today with Chris Gillespie. We've

543
00:29:56,760 --> 00:29:59,720
Speaker 1: been having a conversation talking about well, not just Dorman,

544
00:30:00,200 --> 00:30:03,760
Speaker 1: Chris is from Dorman, but we're talking about steering chef's safety,

545
00:30:03,840 --> 00:30:07,240
Speaker 1: bringing parts to market, manufacturing. It's a it's a litany

546
00:30:07,280 --> 00:30:09,560
Speaker 1: of a conversation that was supposed to be about safety,

547
00:30:09,640 --> 00:30:12,000
Speaker 1: but you put two gear heads together and this is

548
00:30:12,080 --> 00:30:15,400
Speaker 1: the kind of stuff that happens. Chris tell us about.

549
00:30:15,960 --> 00:30:18,800
Speaker 1: You know, I'm always curious, you know, people always ask

550
00:30:18,840 --> 00:30:20,840
Speaker 1: me him wrong, had you get started on radio? I'm

551
00:30:20,840 --> 00:30:24,760
Speaker 1: always curious how companies get started. You know, talk to

552
00:30:24,840 --> 00:30:28,080
Speaker 1: me about Dorman. Where did it start? And you know

553
00:30:28,360 --> 00:30:34,280
Speaker 1: what makes Dorman the standout that it is? Well, I

554
00:30:34,400 --> 00:30:37,040
Speaker 1: think you know, early part about conversation, we were talking about,

555
00:30:37,160 --> 00:30:40,080
Speaker 1: you know what would happen if someone couldn't find the

556
00:30:40,120 --> 00:30:44,920
Speaker 1: part for that car? Um It sounded in nineteen you know,

557
00:30:45,080 --> 00:30:48,200
Speaker 1: by two brothers. They very quickly realized that a lot

558
00:30:48,240 --> 00:30:50,719
Speaker 1: of the basic parts that people needed to fix their

559
00:30:50,800 --> 00:30:54,320
Speaker 1: cars were not always available. So they started a company

560
00:30:54,400 --> 00:30:57,440
Speaker 1: selling these hard to find automotive hardware parts. But they

561
00:30:57,520 --> 00:31:00,560
Speaker 1: got them from Sali Vehicles, you know, last forward a

562
00:31:00,600 --> 00:31:05,600
Speaker 1: hunt it in some years now, we've been continuously innovating

563
00:31:05,800 --> 00:31:09,040
Speaker 1: new parts and solutions as well to really help people

564
00:31:09,080 --> 00:31:12,320
Speaker 1: find those repairs they need to fix their vehicles. That's

565
00:31:12,360 --> 00:31:14,720
Speaker 1: the biggest reason why, you know, anytime I ask anyone

566
00:31:14,800 --> 00:31:17,240
Speaker 1: asked me, I'm this is why you would choose Dorman.

567
00:31:17,480 --> 00:31:21,080
Speaker 1: It's just that that commitment to making sure people can

568
00:31:21,160 --> 00:31:23,800
Speaker 1: find what they need to fix their car. Do you um,

569
00:31:24,400 --> 00:31:25,960
Speaker 1: Just as an aside, crist I don't know if this

570
00:31:26,040 --> 00:31:28,640
Speaker 1: is a company's secret, but when you guys look at

571
00:31:28,680 --> 00:31:31,680
Speaker 1: electric vehicles, have you talked about it? Do you you

572
00:31:31,760 --> 00:31:34,440
Speaker 1: know you you're gonna be here obviously for electric vehicles.

573
00:31:35,000 --> 00:31:37,120
Speaker 1: Do you you know? Do you look at it and say,

574
00:31:37,200 --> 00:31:40,640
Speaker 1: where's the opportunity, where's the moment where Dorman can do

575
00:31:40,760 --> 00:31:44,480
Speaker 1: what they do so well in internal combustion engines, well

576
00:31:44,600 --> 00:31:47,520
Speaker 1: a lot of them. Okay, so that's a great question.

577
00:31:47,680 --> 00:31:50,840
Speaker 1: First of all, I can tell you up front that

578
00:31:51,280 --> 00:31:53,200
Speaker 1: you know, there's still four tires, there's still all the

579
00:31:53,280 --> 00:31:55,760
Speaker 1: safety systems, there's still all those parts that are going

580
00:31:55,800 --> 00:31:59,880
Speaker 1: to fail. It's a different, if you will engine by

581
00:32:00,240 --> 00:32:02,440
Speaker 1: and and the power train is slightly different, but there's

582
00:32:02,440 --> 00:32:04,320
Speaker 1: still is going to be those parts. The door handles,

583
00:32:04,360 --> 00:32:07,960
Speaker 1: the windfield lighters, thet know, the bushings are going there,

584
00:32:08,000 --> 00:32:10,240
Speaker 1: the things are steering shafts, all of these things that

585
00:32:10,760 --> 00:32:12,280
Speaker 1: are still going to fail. There's still going to be

586
00:32:12,360 --> 00:32:16,360
Speaker 1: a problem because as much as companies are looking to

587
00:32:16,480 --> 00:32:20,880
Speaker 1: develop electronics vehicles, they need to be affordable and known. Sometimes,

588
00:32:20,920 --> 00:32:25,200
Speaker 1: as we've talked about just moments ago, um, those always

589
00:32:25,240 --> 00:32:28,320
Speaker 1: are really good at manufacturing cars, but sometimes they get

590
00:32:28,720 --> 00:32:30,880
Speaker 1: the best possible parts for the price that they need

591
00:32:30,960 --> 00:32:33,400
Speaker 1: to hit to make the whole budget work. So we're

592
00:32:33,400 --> 00:32:34,880
Speaker 1: going to be there to make sure that the parts

593
00:32:34,920 --> 00:32:37,160
Speaker 1: that you put back onto that car are the ones

594
00:32:37,160 --> 00:32:38,320
Speaker 1: that are going to help keep it on the road

595
00:32:38,360 --> 00:32:41,640
Speaker 1: that much longer. So you guys including we're already doing

596
00:32:41,720 --> 00:32:44,719
Speaker 1: hybrid batteries as well. So that's what I wanted to hear.

597
00:32:45,520 --> 00:32:47,520
Speaker 1: It's no secret to what we can do. Yeah, So

598
00:32:47,680 --> 00:32:50,520
Speaker 1: you're you're you're you're talking about electric vehicles, and we'll

599
00:32:50,600 --> 00:32:53,200
Speaker 1: leave it there. That's all. We've been talking about electric

600
00:32:53,320 --> 00:32:57,080
Speaker 1: vehicles for probably since they first started resonating through the

601
00:32:57,160 --> 00:33:00,560
Speaker 1: halls of some of the big manufacturers. It makes sense

602
00:33:01,160 --> 00:33:03,680
Speaker 1: we're going to have parts for them. Chris, two questions

603
00:33:03,760 --> 00:33:07,000
Speaker 1: before we go, UM, talk to me about the warranty

604
00:33:07,160 --> 00:33:12,760
Speaker 1: that Dormant offers. Well, Dormant offers a limited lifetime march

605
00:33:12,840 --> 00:33:16,240
Speaker 1: and almost allow this part steering shafts. Another exception, it's

606
00:33:16,480 --> 00:33:18,760
Speaker 1: when you buy that Dormant part. We want to make

607
00:33:18,800 --> 00:33:21,600
Speaker 1: sure that our customer and that customer who's getting that

608
00:33:21,680 --> 00:33:25,400
Speaker 1: part put on that car, they know that it's gonna last.

609
00:33:25,480 --> 00:33:29,720
Speaker 1: So we stand by every part. Hey, that's UM, that's

610
00:33:29,840 --> 00:33:32,240
Speaker 1: kind of amazing. Nobody else does that in the industry.

611
00:33:32,280 --> 00:33:35,360
Speaker 1: I don't think, Um, I think that's a standalone item.

612
00:33:35,440 --> 00:33:39,720
Speaker 1: I believe that is sitting here thinking about it. UM. Great, Hey, Chris,

613
00:33:39,840 --> 00:33:43,800
Speaker 1: where can the listeners go get more information? Um? Listeners

614
00:33:43,840 --> 00:33:46,160
Speaker 1: can go to Dormant Products dot com and they can

615
00:33:46,200 --> 00:33:48,400
Speaker 1: search for when we can talk steering shafts, so we

616
00:33:48,440 --> 00:33:52,080
Speaker 1: can talk any other number of hundred and fifty thousand

617
00:33:52,200 --> 00:33:54,360
Speaker 1: parts they're looking for, and they can make sure that

618
00:33:55,240 --> 00:33:57,120
Speaker 1: they type that into the search bar and find what

619
00:33:57,240 --> 00:34:00,880
Speaker 1: they need. On that website you'll find some product details,

620
00:34:01,080 --> 00:34:03,840
Speaker 1: some helpful videos, and more importantly, be able to make

621
00:34:03,880 --> 00:34:07,120
Speaker 1: sure that the part you buy your vehicle. Hey, that's

622
00:34:07,160 --> 00:34:09,680
Speaker 1: great and online catalog. Chris. I want to thank you

623
00:34:09,760 --> 00:34:12,040
Speaker 1: for taking the time and how busy you are, um

624
00:34:12,080 --> 00:34:13,560
Speaker 1: out of the course of your day, and we really

625
00:34:13,600 --> 00:34:15,640
Speaker 1: appreciate you being here. Maybe we can get you back

626
00:34:15,640 --> 00:34:17,640
Speaker 1: again in the future. Well, I'm sure there's lots of

627
00:34:17,719 --> 00:34:20,200
Speaker 1: topics you and I can talk about and bring to

628
00:34:20,280 --> 00:34:23,279
Speaker 1: the listeners years. All right, buddy, all right, thank you

629
00:34:23,320 --> 00:34:24,920
Speaker 1: so much. You have a great day, you two. You're

630
00:34:25,000 --> 00:34:26,920
Speaker 1: very welcome. I'm Ron any in the Car Doctor. We'll

631
00:34:26,920 --> 00:34:35,719
Speaker 1: be back right after this. Welcome back, Why the car Doctor.

632
00:34:35,719 --> 00:34:37,240
Speaker 1: Just want to say thank you again to the folks

633
00:34:37,280 --> 00:34:40,800
Speaker 1: at Dormant Products. Find more information about them and their products,

634
00:34:40,840 --> 00:34:43,080
Speaker 1: and they're testing procedures and what they go through. It's

635
00:34:43,120 --> 00:34:45,800
Speaker 1: not easy to bring auto parts to the after market

636
00:34:45,920 --> 00:34:48,640
Speaker 1: or to the automotive market, I should say, and you know,

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00:34:48,840 --> 00:34:51,120
Speaker 1: make them work, and they do. They do a great

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Speaker 1: job at it. You'll find more information at Dormant Products

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00:34:54,239 --> 00:34:56,759
Speaker 1: dot com. Thanks everybody to stopped by the garage today.

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Speaker 1: I really enjoyed talking to each and every one of you.

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Speaker 1: Keep in mind, diagnostics are the tip of the spear.

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Speaker 1: It's it's very important that we maintain good diagnostic procedure.

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Speaker 1: I can't expound on that enough and continue to point

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00:35:11,560 --> 00:35:15,279
Speaker 1: out that test test, test, test, what's good so you'll

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Speaker 1: know what's bad. That's the car Doctor's mantra Until the

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Speaker 1: next time. I'm ronanading in the car doctor, reminding each

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Speaker 1: and every one of you. Good mechanics aren't expensive. Their

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Speaker 1: prices