WEBVTT - The Part Nobody Shows: How Real Wealth Is Actually Built

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<v Speaker 1>Welcome to Money and Wealth with John O'Bryant, a production

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<v Speaker 1>of the Black Effect Podcast Network and iHeartRadio. Hey, Hey, hey,

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<v Speaker 1>everybody is John Hope Bryant And this is Money and

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<v Speaker 1>Wealth from the Black Effect Network on iHeartRadio, part of

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<v Speaker 1>my season three of the Money in Wealth podcast series.

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<v Speaker 1>And this is a very important and powerful.

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<v Speaker 2>Episode because it gets you behind the curtain.

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<v Speaker 1>All too often we see the hype, we see the

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<v Speaker 1>press releases, we see some leader whoever it is you admire,

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<v Speaker 1>going to red carpet events, going on a plane in

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<v Speaker 1>front of a plane, and some people are flacid. I

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<v Speaker 1>don't do that, Try not to do that, showing off

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<v Speaker 1>their bobbles. I try to do that either or just

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<v Speaker 1>in meetings or or celebrating. But you very rarely see

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<v Speaker 1>what has to happen behind the scene for sustainable success,

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<v Speaker 1>which is excellence in execution, excellence in operations, an excellence

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<v Speaker 1>in financial management.

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<v Speaker 2>And so who is the man or woman.

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<v Speaker 1>In this particular case, a man, sometimes it's a woman,

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<v Speaker 1>by the way, behind the mission who's running in my case,

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<v Speaker 1>a seventy five million dollar social impact enterprise or budgets

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<v Speaker 1>go vaslates between seventy five million and fifty million. I

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<v Speaker 1>don't know what's going on in the society and the economy.

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<v Speaker 1>Four and a half billion dollars invested. This is just

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<v Speaker 1>Operation Helped. Brian Group Ventures is my holding company and

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<v Speaker 1>is a for profit leg and is a nonprofit leg.

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<v Speaker 1>Most people know of my nonprofit work, by the way,

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<v Speaker 1>the firewall between those two entities, and we'll talk about

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<v Speaker 1>that maybe a little bit in this conversation. I literally

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<v Speaker 1>have different team members for different operations because it's too

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<v Speaker 1>legal bodies. The one who runs the biggest body, the

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<v Speaker 1>one has grown the most over thirty years because I

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<v Speaker 1>spend the most time there is Operation Hope. And the

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<v Speaker 1>guy behind that is Brian Betts. I just recently published

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<v Speaker 1>He's my president and chief financial officer. Recently published a

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<v Speaker 1>piece on Brian Journal at Brian Green Venture's website. On

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<v Speaker 1>our twelfth consecutive four star Charity Navigator rating, it's like

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<v Speaker 1>getting up. It's like having a triple bond a rating,

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<v Speaker 1>triple bond rating on a firm on Wall Street. It's

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<v Speaker 1>the best rating you can get as a nonprofit. The

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<v Speaker 1>guy behind that, who makes that magic happen is the

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<v Speaker 1>guy that you're seeing on the screen right now you're

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<v Speaker 1>about to hear from If you're in your car, you're gardening,

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<v Speaker 1>you're walking, you're whatever you're doing, you need to stop

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<v Speaker 1>and take notes or come back with a piece of

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<v Speaker 1>pad or your iPad, your iPhone and grab a notepad

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<v Speaker 1>with some friends, because you're about to be schooled on

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<v Speaker 1>what's behind the curtain of a vision made real.

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<v Speaker 2>Brian DA's welcome to the Money in the World podcast.

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<v Speaker 3>That Deer. I'm excited to be here for that.

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<v Speaker 2>I love me some Brian Betts. He's a good man.

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<v Speaker 1>President and chief financial officer of about sixty percent of

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<v Speaker 1>everything I do, which is Operation Hope. Brian, that's a

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<v Speaker 1>pretty weird title. President and chief financial officer. I haven't

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<v Speaker 1>seen that many times. I don't know if I've ever

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<v Speaker 1>seen it at all. But before we get into that

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<v Speaker 1>combination and why that works for us and what does

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<v Speaker 1>that mean. By the way, can you back up and

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<v Speaker 1>tell the audience a little bit about what as you

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<v Speaker 1>did before you got to Operation Hope and what we

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<v Speaker 1>just found out just a few minutes ago, even though

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<v Speaker 1>we you know, I've known each other for a long time,

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<v Speaker 1>we just found out a moment ago about the common

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<v Speaker 1>thread between your professional life and my personal life.

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<v Speaker 4>Yeah, so, you know, I started off in public accounting

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<v Speaker 4>after I graduated with college, did the role at a

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<v Speaker 4>large top six CPA firm, international CPA firm for a

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<v Speaker 4>couple of years. That's usually what an accounting person aspires

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<v Speaker 4>to is go out and get that big public experience.

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<v Speaker 4>And then went to work for Corporate America for almost

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<v Speaker 4>fifteen years and various different roles in accounting and finance

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<v Speaker 4>and strategic planning in different organizations. And you know we've

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<v Speaker 4>shared before that that just didn't fulfill me. You know,

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<v Speaker 4>how can I take my skills and my talent and

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<v Speaker 4>really get that other piece I was missing, a self

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<v Speaker 4>sense of fulfillment. And then that's where I fell in

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<v Speaker 4>love with nonprofits. Everybody's focused, everybody's here to make a

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<v Speaker 4>difference in the world, and the people, the culture, and

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<v Speaker 4>the satisfaction you get from working for a nonprofit I

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<v Speaker 4>couldn't get anywhere else. And that is where I found

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<v Speaker 4>my sweet spot. I always liked to joke I found

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<v Speaker 4>my people. I finally found my people. I got into

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<v Speaker 4>the nonprofit industry, But before I came to Operation Hope,

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<v Speaker 4>I worked with a nonprofit that really focused on the

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<v Speaker 4>problem of homelessness, and you and I were just briefly talking,

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<v Speaker 4>but you know, the face of homelessness is usually most

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<v Speaker 4>people think of the person on the street, under the bridges,

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<v Speaker 4>under the overpasses.

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<v Speaker 3>But that's just the chronic homelessness.

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<v Speaker 4>Yeah, small percentage of the people that are actually homeless.

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<v Speaker 4>There are so many more people that are living with friends, families,

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<v Speaker 4>and weekly hotels, couch surfing. There are so many more

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<v Speaker 4>people that are unhoused. Then you can you can realize

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<v Speaker 4>imagine that that problem just compounds itself. So after spending

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<v Speaker 4>seven years and working in that industry, which I loved,

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<v Speaker 4>helping the people, what I saw was how many people

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<v Speaker 4>are on the verge of entering into a downward cycle

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<v Speaker 4>of homelessness. So I always like to give the example.

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<v Speaker 4>You have a single mother working a job. She gets

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<v Speaker 4>a flat tire, she can't go to work, she can't afford.

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<v Speaker 3>To pay for the tire. She loses her job.

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<v Speaker 4>Two weeks later, three weeks later, she can't pay her bills.

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<v Speaker 4>Eventually she's going to get an eviction notice. Eventually she's

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<v Speaker 4>going to lose housing. Maybe she can stay with family

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<v Speaker 4>and friends. But once you get that eviction on your record,

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<v Speaker 4>it's going to be a higher security deposit. If you

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<v Speaker 4>can find somebody that's going to rent to you, then

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<v Speaker 4>they may have a higher rent. It may not be

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<v Speaker 4>in the location you want. There's just so many more

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<v Speaker 4>challenges by having that eviction on your record that you

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<v Speaker 4>start this downward spiral gets so expensive, so difficult financially

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<v Speaker 4>to get out of.

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<v Speaker 3>But then we're not.

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<v Speaker 4>Even talking about the spiritual emotional impact to that individual

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<v Speaker 4>that the family uned it, that they experienced once they

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<v Speaker 4>start that cycle. So we were talking before that. You

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<v Speaker 4>were sharing that you were homeless at one point, and

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<v Speaker 4>that's the common thread we were talking about. And I

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<v Speaker 4>didn't I knew you were homeless, and I knew I

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<v Speaker 4>worked in homelessness, but I don't think we ever put

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<v Speaker 4>the two pieces together.

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<v Speaker 1>Yep, and what And luckily I got out and you

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<v Speaker 1>transitioned to uh to my forever story. Why president and

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<v Speaker 1>chief financial officer here at Operation and Hope and why

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<v Speaker 1>does that work? And what for the audience's sake? Right

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<v Speaker 1>up front, what is a chief financial officer? They call

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<v Speaker 1>it CFO in Lingo, What does that mean? And how

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<v Speaker 1>is that different from your role as president? So First

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<v Speaker 1>of all, why president chief financial officer?

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<v Speaker 4>Okay, So you know, as a financial literacy organization, we

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<v Speaker 4>have to set the example of living a very financially

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<v Speaker 4>sound business model. So if that is our main mission

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<v Speaker 4>driver and representing and actually doing what we preach, making

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<v Speaker 4>the CFO of the president makes.

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<v Speaker 3>Sense in this organization. You know, marry the two together.

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<v Speaker 4>That is one of the most critical things you can

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<v Speaker 4>do for a nonprofit. There's so many nonprofits doing fantastic work.

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<v Speaker 4>Where they struggle is on the business side of making

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<v Speaker 4>sure they don't overextend themselves. There's always going to be

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<v Speaker 4>more need than you could ever address, So you have

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<v Speaker 4>to treat it like a business. You know, nonprofits there are

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<v Speaker 4>still a business and you have to run it like

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<v Speaker 4>a business if you want to continue to help people

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<v Speaker 4>on a long term basis. Otherwise you're going to find

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<v Speaker 4>yourself in like most like startups that struggle. If you

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<v Speaker 4>don't have a sound financial model, then you're not going

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<v Speaker 4>to have a strong business model.

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<v Speaker 1>So he just says something really important. I want to

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<v Speaker 1>slow it down and repeat it that a nonprofit is

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<v Speaker 1>still a business and you've got to run it like

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<v Speaker 1>a business. I'm gonna go one step further, a nonprofit

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<v Speaker 1>is a corporation like any other corporation.

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<v Speaker 2>You simply apply to the.

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<v Speaker 1>IRS the Internal Revenue Service for a non profit exemption.

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<v Speaker 1>There are different kinds of exemptions. One for foundations, one

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<v Speaker 1>for academic institutions. There's a special exemption for churches. We

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<v Speaker 1>have a five to one C three exemption.

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<v Speaker 2>Right. That's a that's that is a.

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<v Speaker 1>Programs and services based nonprofit versus a giving money nonprofit

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<v Speaker 1>like a foundation, but it's still a corporation and versus

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<v Speaker 1>the profits going to the share private investors and going

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<v Speaker 1>in their pockets. Our profits go to our shareholders, which

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<v Speaker 1>is the community. The community is our shareholder and goes

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<v Speaker 1>and is reinvested through programs and services in the community.

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<v Speaker 1>A little known fact, whereas a for profit company wants

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<v Speaker 1>to retained as much earnings as possible and distributed to

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<v Speaker 1>its for profit shareholders, a nonprofit is judged by how

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<v Speaker 1>much of the money goes to programs and services versus

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<v Speaker 1>going to operations or held back and retained, which one

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<v Speaker 1>could argue as operations.

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<v Speaker 2>So we have a very high program to.

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<v Speaker 1>Expense ratio and administration expense ratio, which is also complements

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<v Speaker 1>of Brian Bett's leadership of about eighty eight percent or so,

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<v Speaker 1>So eighty eight eighty seven percent of all of every

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<v Speaker 1>dollar that comes in goes right out to programs and

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<v Speaker 1>services helping people, and the rest of it is for

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<v Speaker 1>useless things like me. We then also have reserves and

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<v Speaker 1>we've started in an endowment and things like that. Maybe

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<v Speaker 1>we'll have time to get into that. But he's the

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<v Speaker 1>first thing he's said is that you as a nonprofit

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<v Speaker 1>in financial literacy, we thought we had to over index

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<v Speaker 1>on proper management.

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<v Speaker 2>So the president in this.

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<v Speaker 1>Case should also be really in all fairness and really

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<v Speaker 1>unfairness to Brian, who really has three roads.

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<v Speaker 2>President.

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<v Speaker 1>I didn't give him the third title. I want to

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<v Speaker 1>break him out. You know, President, he's really chief operating

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<v Speaker 1>officer and chief financial officer. You really cannot be chief

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<v Speaker 1>financial officer and president without actually also managing the operations

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<v Speaker 1>because they all sort of elegantly work together. I'm founder,

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<v Speaker 1>chairman of the board the governance organization, right and chief

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<v Speaker 1>executive officer, which leads the management team. Those are three

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<v Speaker 1>different roles, two different functions. Founder is not really a role.

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<v Speaker 1>It's a role, but not a function. Chairman of the

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<v Speaker 1>board is a function, but it is separate in a

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<v Speaker 1>part from management. Right, the board should not be managing

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<v Speaker 1>the organization, and then management is what we're talking about.

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<v Speaker 1>I'm chief in this particular role, in this particular conversation,

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<v Speaker 1>I'm chief executive officer. Brian is number two as president

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<v Speaker 1>and chief financial officer. Okay, Brian, what does chief financial

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<v Speaker 1>officer mean? And who's on your team?

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<v Speaker 4>So if we break out my role into two different areas,

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<v Speaker 4>we'll just focus on the chief financial officer. So, as

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<v Speaker 4>chief financial officer, you really have two different functions you're managing.

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<v Speaker 3>One is your traditional accounting function.

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<v Speaker 4>How do we capture activity, translate that into financial statements

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<v Speaker 4>and provide those for public viewing or to banks for

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<v Speaker 4>if you have a loan or to the SBA. Everybody's

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<v Speaker 4>going to want to see your financial statements. So how

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<v Speaker 4>do we record our activity in accordance with all the

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<v Speaker 4>standards and regulations and issue financial statements on a regular basis.

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<v Speaker 4>That is one piece, But when you throw in the CFO,

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<v Speaker 4>there's another piece that you've got to think about, and

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<v Speaker 4>that's the finance function. And the finance function is really

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<v Speaker 4>looking ahead to make sure you're not going to run

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<v Speaker 4>off the road, whereas accounting is traditionally looking back at

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<v Speaker 4>a period of time. So with the cfo's role, he

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<v Speaker 4>is to marry both looking back at history, making sure

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<v Speaker 4>you're understanding how you got to where you are today,

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<v Speaker 4>but you cannot neglect looking forward of where you think

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<v Speaker 4>you're doing. And traditionally that is really in a world

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<v Speaker 4>of what we call forecasting or projecting. Where are we

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<v Speaker 4>projecting growth? Where are we projecting expenses to grow? How

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<v Speaker 4>can we become more efficient? And you really have to

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<v Speaker 4>partner with every function in the organization to understand what

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<v Speaker 4>does the organization need to continue to grow, scale and thrive.

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<v Speaker 4>You've got to be partners with them. You've got to

0:14:23.400 --> 0:14:26.960
<v Speaker 4>listen to what they need. You can't be the role

0:14:27.000 --> 0:14:29.520
<v Speaker 4>that always says no. You have to be the voice

0:14:29.560 --> 0:14:34.200
<v Speaker 4>that says, why, let me understand and let me prioritize

0:14:34.280 --> 0:14:38.600
<v Speaker 4>all the organization's needs in terms of importance. Because with

0:14:38.720 --> 0:14:41.840
<v Speaker 4>any company, there's always limited funds and you want to

0:14:41.840 --> 0:14:43.560
<v Speaker 4>invest in everything, but that's not.

0:14:43.440 --> 0:14:45.480
<v Speaker 3>Always possible, So you have to.

0:14:45.480 --> 0:14:49.440
<v Speaker 4>Prioritize your investments in yourself and in the business.

0:14:49.960 --> 0:14:58.040
<v Speaker 1>As CFO, who's on your team and what are their roles.

0:15:00.400 --> 0:15:01.880
<v Speaker 3>You're talking about just the CFO.

0:15:02.480 --> 0:15:06.640
<v Speaker 4>Yes, yes, So I have a senior vice president of

0:15:06.720 --> 0:15:10.440
<v Speaker 4>accounting and finance that manages a team of about six people.

0:15:11.160 --> 0:15:13.040
<v Speaker 3>We have a staff accountant.

0:15:13.400 --> 0:15:17.200
<v Speaker 4>We have an accounts payable person, think of accounts payables.

0:15:17.200 --> 0:15:19.440
<v Speaker 4>All the bills that come in have to be entered.

0:15:19.480 --> 0:15:21.560
<v Speaker 4>We have to vet the venitors. We have to check

0:15:21.640 --> 0:15:24.600
<v Speaker 4>their IRS, their tax ivs with the IRS to make

0:15:24.600 --> 0:15:26.360
<v Speaker 4>sure we're not paying someone fraudulently.

0:15:27.600 --> 0:15:29.720
<v Speaker 3>We've also got an accounting manager.

0:15:29.360 --> 0:15:31.640
<v Speaker 4>That does a lot of the clothes for the monthly

0:15:32.800 --> 0:15:33.920
<v Speaker 4>financial statements.

0:15:34.320 --> 0:15:35.680
<v Speaker 3>We also have a grants manager.

0:15:35.920 --> 0:15:39.000
<v Speaker 4>If you're getting money from a federal government, state government,

0:15:39.120 --> 0:15:43.640
<v Speaker 4>local government, you really should invest in a specific role

0:15:43.720 --> 0:15:48.400
<v Speaker 4>that really does grant reporting. People that are investing money

0:15:48.440 --> 0:15:52.440
<v Speaker 4>back into your organization to deliver on outcomes and impacts,

0:15:52.760 --> 0:15:54.520
<v Speaker 4>they're going to want to see that you spent the

0:15:54.600 --> 0:15:58.960
<v Speaker 4>money as well as provided the outcomes and impacts according

0:15:59.000 --> 0:15:59.440
<v Speaker 4>to what.

0:15:59.320 --> 0:16:00.320
<v Speaker 2>You said you to do.

0:16:01.200 --> 0:16:05.120
<v Speaker 4>So we also have payroll. You know, everybody loves to

0:16:05.120 --> 0:16:07.000
<v Speaker 4>get paid. We've got to make sure everybody gets paid.

0:16:07.400 --> 0:16:09.960
<v Speaker 4>But what you don't see behind the scenes, especially with

0:16:10.080 --> 0:16:13.880
<v Speaker 4>Operation Hope, is we're in forty two states. That means

0:16:13.920 --> 0:16:18.320
<v Speaker 4>forty two states. We have to file payroll taxes. We

0:16:18.440 --> 0:16:21.960
<v Speaker 4>also have to file in some jurisdiction local payroll taxes,

0:16:22.040 --> 0:16:22.800
<v Speaker 4>and you also have.

0:16:22.800 --> 0:16:24.560
<v Speaker 3>To file unemployment taxes.

0:16:24.600 --> 0:16:26.920
<v Speaker 4>And you also have to make sure you're registered with

0:16:27.080 --> 0:16:30.560
<v Speaker 4>the Secretary of State to do business in that state,

0:16:30.800 --> 0:16:37.200
<v Speaker 4>also register to solicit donations for a charitable organization. So

0:16:37.240 --> 0:16:40.120
<v Speaker 4>there's a lot more behind the scenes from the compliance

0:16:40.120 --> 0:16:43.200
<v Speaker 4>standpoint that you've really got to make sure you're setting

0:16:43.240 --> 0:16:46.520
<v Speaker 4>yourself up and adhering to all the regulations. There are

0:16:46.560 --> 0:16:51.760
<v Speaker 4>some parishes and jurisdictions that have local payroll taxes on

0:16:51.840 --> 0:16:54.320
<v Speaker 4>top of taxes, so you've got to really have a

0:16:54.360 --> 0:16:58.160
<v Speaker 4>good handle on what all's required for you to physically

0:16:58.240 --> 0:17:01.280
<v Speaker 4>begin a state and operate in that state. And then

0:17:01.360 --> 0:17:03.240
<v Speaker 4>in the world we live in today, you've got to

0:17:03.280 --> 0:17:07.359
<v Speaker 4>also understand what does it mean to provide services virtually

0:17:07.840 --> 0:17:10.480
<v Speaker 4>into a state where you don't have a physical presence.

0:17:10.640 --> 0:17:16.040
<v Speaker 4>Are there any other regulations that require specific compliance issues there?

0:17:16.160 --> 0:17:20.280
<v Speaker 4>So we've got a team that is small but mighty,

0:17:20.400 --> 0:17:23.040
<v Speaker 4>but they handle a lot of that infrastructure to keep

0:17:23.119 --> 0:17:26.120
<v Speaker 4>us in line with compliance, because the last.

0:17:25.920 --> 0:17:28.040
<v Speaker 3>Thing we want to do is end up on the

0:17:28.080 --> 0:17:29.040
<v Speaker 3>news as.

0:17:28.880 --> 0:17:30.879
<v Speaker 4>A bad nonprofit and doesn't know how to run its

0:17:30.920 --> 0:17:34.840
<v Speaker 4>business and not complying with federal laws and regulations.

0:17:34.560 --> 0:17:37.679
<v Speaker 1>Particularly particularly as a financial literacy nonprofit.

0:17:37.400 --> 0:17:42.119
<v Speaker 4>Especially as a financial literacy nonprofit. So I think, you know,

0:17:42.200 --> 0:17:46.760
<v Speaker 4>nonprofits overall get more scrutiny because you know, donors have

0:17:46.840 --> 0:17:51.480
<v Speaker 4>a lot of optionality of where to invest their resources

0:17:51.720 --> 0:17:55.000
<v Speaker 4>into solving so many problems that we have in the

0:17:55.040 --> 0:17:57.960
<v Speaker 4>world today, and you've got to be good stewards of

0:17:58.080 --> 0:17:58.680
<v Speaker 4>that funding.

0:18:00.560 --> 0:18:03.080
<v Speaker 1>So let's back up a little bit. We've covered a

0:18:03.119 --> 0:18:08.199
<v Speaker 1>lot of ground pretty quickly here. So you're saying that

0:18:08.280 --> 0:18:11.320
<v Speaker 1>you have six team members, to be clear for the audience,

0:18:11.320 --> 0:18:16.600
<v Speaker 1>we have hundreds of employees. But he's saying of those employees,

0:18:17.359 --> 0:18:22.680
<v Speaker 1>six of them are just on his finance team, whereas

0:18:22.960 --> 0:18:26.080
<v Speaker 1>there are another three hundred plus three fifty or something

0:18:26.080 --> 0:18:27.240
<v Speaker 1>plus on his.

0:18:27.560 --> 0:18:30.800
<v Speaker 2>Presidents under his president's role.

0:18:31.160 --> 0:18:34.320
<v Speaker 1>So we'll come back to that, on his chief financial

0:18:34.320 --> 0:18:39.199
<v Speaker 1>officer role, a team of six. Explain, Brian, please, how

0:18:39.480 --> 0:18:42.440
<v Speaker 1>finance is different from.

0:18:42.119 --> 0:18:44.159
<v Speaker 2>Actuary, our audit.

0:18:44.200 --> 0:18:47.840
<v Speaker 1>Let's be very specific, the audit function versus the finance function.

0:18:48.440 --> 0:18:50.160
<v Speaker 2>Why that's those two things are important.

0:18:50.520 --> 0:18:54.280
<v Speaker 4>Yeah, So with when you hear the word audit. That

0:18:54.440 --> 0:18:57.359
<v Speaker 4>is usually you can do it internally. You can internally

0:18:57.560 --> 0:18:59.359
<v Speaker 4>audit your transactions.

0:19:00.119 --> 0:19:02.560
<v Speaker 1>Not even important. Some people are listening is going I

0:19:02.600 --> 0:19:04.760
<v Speaker 1>don't need to do an audit. Who cares about that?

0:19:05.200 --> 0:19:08.159
<v Speaker 1>Why is an audit? Why paying for an audit? We

0:19:08.200 --> 0:19:11.720
<v Speaker 1>pay seventy thousand dollars or something less than might check

0:19:11.720 --> 0:19:14.480
<v Speaker 1>me it's more than that probably now because of our

0:19:14.600 --> 0:19:18.760
<v Speaker 1>size for an annual audit. Why invest seventy grand fifty

0:19:18.760 --> 0:19:22.520
<v Speaker 1>grand of your small organization two grand in an audit.

0:19:24.000 --> 0:19:27.120
<v Speaker 3>So there's a couple of reasons that are like mandatory.

0:19:27.440 --> 0:19:30.200
<v Speaker 4>So if you get over a million dollars in funding

0:19:30.240 --> 0:19:33.840
<v Speaker 4>from a federal government agency or multiple federal government agencies,

0:19:33.880 --> 0:19:35.399
<v Speaker 4>you're required.

0:19:35.359 --> 0:19:38.159
<v Speaker 3>By law to have that audit done.

0:19:39.240 --> 0:19:42.000
<v Speaker 4>If you get financing through a bank, whether that is

0:19:42.040 --> 0:19:45.359
<v Speaker 4>a turn loan, whether that's a line of credit, they're

0:19:45.359 --> 0:19:47.520
<v Speaker 4>going to audited financial statements.

0:19:47.840 --> 0:19:49.040
<v Speaker 3>And then, of course, like we.

0:19:48.880 --> 0:19:54.800
<v Speaker 4>Were talking about earlier, our donors require a sense of validation,

0:19:55.200 --> 0:19:59.280
<v Speaker 4>So an audit really is a third party coming into

0:19:59.359 --> 0:20:05.360
<v Speaker 4>your organismation and validating that your financial statements reflect what

0:20:05.400 --> 0:20:06.560
<v Speaker 4>you're actually publishing.

0:20:07.160 --> 0:20:10.480
<v Speaker 3>So it's all about trust. Trust. The maorifi.

0:20:10.920 --> 0:20:15.600
<v Speaker 4>So our audit partners look at our internal controls to

0:20:15.640 --> 0:20:19.080
<v Speaker 4>make sure the process is working right, and then they'll

0:20:19.160 --> 0:20:23.640
<v Speaker 4>validate the end numbers. So that requires confirmation from banks

0:20:23.720 --> 0:20:27.760
<v Speaker 4>on what's sitting in the bank accounts, confirmation on your investments,

0:20:28.520 --> 0:20:32.560
<v Speaker 4>looking at if you bought any land building, computer equipment,

0:20:33.280 --> 0:20:35.240
<v Speaker 4>is it really on the balance sheet or should it

0:20:35.240 --> 0:20:39.280
<v Speaker 4>belong on the income state. Also, they're very careful about

0:20:39.359 --> 0:20:43.639
<v Speaker 4>revenue recognition. You know, when can you actually say you

0:20:43.760 --> 0:20:47.960
<v Speaker 4>have revenue? Is it based off of a contract? Is

0:20:48.000 --> 0:20:50.679
<v Speaker 4>it did you book it in the period that you

0:20:50.840 --> 0:20:53.639
<v Speaker 4>said that the contract states, or did you book it

0:20:53.680 --> 0:20:54.880
<v Speaker 4>too early or too late.

0:20:55.359 --> 0:20:57.320
<v Speaker 2>Let's let's lead out. Let's let out. He's starting to talk.

0:20:57.359 --> 0:20:58.080
<v Speaker 2>He's got to talk.

0:20:58.040 --> 0:21:04.680
<v Speaker 1>Lingo, So audience, he revenue revenue you would described as income, right,

0:21:05.080 --> 0:21:07.000
<v Speaker 1>and there's two types of income.

0:21:07.480 --> 0:21:09.360
<v Speaker 2>There's cash income.

0:21:10.119 --> 0:21:13.400
<v Speaker 1>I got the cash right now and I as he

0:21:13.400 --> 0:21:15.919
<v Speaker 1>heard you heard the phrase I booked it booked it

0:21:15.960 --> 0:21:18.439
<v Speaker 1>means he put it on the balance sheet and the

0:21:18.520 --> 0:21:22.840
<v Speaker 1>income statement. Now there's another kind of income, and it's

0:21:22.880 --> 0:21:27.639
<v Speaker 1>a cruel income. It's not cash right now, it's a

0:21:27.680 --> 0:21:33.040
<v Speaker 1>crude income. It's revenue. But let's say, somebody commits a

0:21:33.080 --> 0:21:39.520
<v Speaker 1>million dollars to your organization over five years, they paid

0:21:39.560 --> 0:21:45.000
<v Speaker 1>two hundred thousand dollars today, that's cash income. They are

0:21:45.040 --> 0:21:47.480
<v Speaker 1>going to give you two hundred thousand dollars a year

0:21:48.600 --> 0:21:51.480
<v Speaker 1>over the next four years for a total of five

0:21:51.600 --> 0:21:56.320
<v Speaker 1>years to a total million dollars. Now, all of that's

0:21:56.320 --> 0:22:00.280
<v Speaker 1>income revenue, some of it is cash.

0:22:00.320 --> 0:22:02.760
<v Speaker 2>Two hundred thousand. You book that as cash.

0:22:02.760 --> 0:22:05.320
<v Speaker 1>It goes on your income statement in your balance sheet,

0:22:05.600 --> 0:22:08.199
<v Speaker 1>really through your balance sheet. And he'll explain maybe what

0:22:08.240 --> 0:22:11.040
<v Speaker 1>a balance sheet is and what does that mean. And

0:22:12.119 --> 0:22:17.879
<v Speaker 1>the eight hundred thousand is a cruel income and it

0:22:18.000 --> 0:22:20.960
<v Speaker 1>shows up in a couple of different places interestingly enough

0:22:21.080 --> 0:22:23.679
<v Speaker 1>on you in your financials. But for the sake of

0:22:23.720 --> 0:22:28.840
<v Speaker 1>this making this really simple at the moment, I gotta

0:22:28.880 --> 0:22:29.280
<v Speaker 1>be careful.

0:22:29.359 --> 0:22:30.360
<v Speaker 2>I say the following thing.

0:22:31.240 --> 0:22:34.439
<v Speaker 1>Nonprofits are the only entity I'm aware of that have

0:22:34.600 --> 0:22:38.560
<v Speaker 1>what I call legal double books. Now, if you gotta

0:22:38.640 --> 0:22:41.199
<v Speaker 1>clip this, anybody listening to us on social media, if

0:22:41.200 --> 0:22:43.439
<v Speaker 1>you're gonna clip this, clip the whole thing. Don't just

0:22:43.480 --> 0:22:47.200
<v Speaker 1>say John Bryant says he's got double books. A nonprofit,

0:22:47.240 --> 0:22:50.760
<v Speaker 1>any nonprofit, not Operation Hope, has legal double books, and

0:22:50.880 --> 0:22:56.400
<v Speaker 1>meaning you have a cash register that says I got

0:22:56.400 --> 0:22:59.840
<v Speaker 1>this money today or this year. You also have a

0:23:00.040 --> 0:23:03.840
<v Speaker 1>cash register that says, here's my cruel income. Cruel in

0:23:03.960 --> 0:23:07.080
<v Speaker 1>cash income, which is a combination of all of my

0:23:07.240 --> 0:23:11.480
<v Speaker 1>commitments to the organization, which also include things like in

0:23:11.800 --> 0:23:16.479
<v Speaker 1>kind commitment. And maybe he'll get to that as well. Okay,

0:23:16.720 --> 0:23:19.360
<v Speaker 1>let's back up, and why don't you drill as deep

0:23:19.400 --> 0:23:22.159
<v Speaker 1>as you want, Brian on anything. I just said you

0:23:22.200 --> 0:23:25.200
<v Speaker 1>probably should go deeper on the cash versus a cruel piece.

0:23:25.960 --> 0:23:26.600
<v Speaker 2>Yeah.

0:23:26.960 --> 0:23:29.080
<v Speaker 3>I don't think it's a conversation for today.

0:23:29.119 --> 0:23:31.080
<v Speaker 4>But John, I would even challenge you that we've got

0:23:31.119 --> 0:23:32.399
<v Speaker 4>three sets of works.

0:23:32.440 --> 0:23:33.560
<v Speaker 2>Okay, go ahead.

0:23:33.560 --> 0:23:38.080
<v Speaker 4>One, like you said, cash basis, so really tracking what

0:23:38.119 --> 0:23:39.800
<v Speaker 4>comes in the bank account.

0:23:39.480 --> 0:23:40.919
<v Speaker 3>And what goes out the bank account.

0:23:41.040 --> 0:23:41.280
<v Speaker 2>Yep.

0:23:41.600 --> 0:23:44.160
<v Speaker 4>That is your cash basis. That is how you're paying

0:23:44.160 --> 0:23:47.640
<v Speaker 4>your bills and when you're getting paid. The cruele basis

0:23:47.720 --> 0:23:51.280
<v Speaker 4>is what you were talking about saying, Okay, I've got

0:23:51.280 --> 0:23:53.320
<v Speaker 4>a donor that's gonna give me a million.

0:23:53.040 --> 0:23:57.639
<v Speaker 3>Dollars paid out in cash over five years.

0:23:57.880 --> 0:23:58.120
<v Speaker 2>Yep.

0:23:58.560 --> 0:24:01.520
<v Speaker 4>So the cash set of books is only going to

0:24:01.520 --> 0:24:02.479
<v Speaker 4>get two hundred thousand.

0:24:02.600 --> 0:24:05.000
<v Speaker 2>Oh I know where you're going for five years, are

0:24:05.000 --> 0:24:06.800
<v Speaker 2>you going to reimbursement? Go ahead?

0:24:06.960 --> 0:24:09.399
<v Speaker 4>No, no, no, no, I'm want to get thrown under little wrinkle.

0:24:10.480 --> 0:24:16.520
<v Speaker 4>Then you've got your cruel books gap that followed generally.

0:24:16.160 --> 0:24:21.199
<v Speaker 3>Accepted account ye principles, principles.

0:24:21.280 --> 0:24:24.560
<v Speaker 4>Yeah, and that million dollars gets booked when they commit it.

0:24:24.920 --> 0:24:26.160
<v Speaker 3>Yeah, you've got a time.

0:24:26.000 --> 0:24:29.480
<v Speaker 2>In book right away, right away, over time booked right away.

0:24:29.640 --> 0:24:32.280
<v Speaker 4>Booked right away. There's a third set of books that

0:24:32.320 --> 0:24:36.600
<v Speaker 4>we also track. We actually take that million dollars and

0:24:36.640 --> 0:24:39.280
<v Speaker 4>then we'll break it out in the financials equally over

0:24:39.359 --> 0:24:42.679
<v Speaker 4>five years to see if we're break even or not

0:24:43.160 --> 0:24:48.040
<v Speaker 4>and making sure we're still profitable. So it's in nonprofits,

0:24:48.040 --> 0:24:54.040
<v Speaker 4>it's called without donor restrictions. And the with donor restrictions

0:24:54.160 --> 0:24:59.240
<v Speaker 4>is the restricted that restricts the income based on certain

0:25:00.200 --> 0:25:03.240
<v Speaker 4>of time or you got to deliver a service or

0:25:03.320 --> 0:25:06.520
<v Speaker 4>deliver a program, so you can restrict it over many

0:25:06.560 --> 0:25:11.560
<v Speaker 4>different areas. But so I would say cash, you've got

0:25:11.600 --> 0:25:13.280
<v Speaker 4>to be able to bring money in to pay your

0:25:13.280 --> 0:25:19.160
<v Speaker 4>bills a cruel. That's what the banks, the financial institution restricted, yeah,

0:25:19.280 --> 0:25:21.119
<v Speaker 4>are going to look at. And then you want to

0:25:21.160 --> 0:25:24.200
<v Speaker 4>make sure that you know in the year you're operating,

0:25:24.840 --> 0:25:29.560
<v Speaker 4>that you actually have enough revenue for twenty twenty six

0:25:29.840 --> 0:25:32.119
<v Speaker 4>tied to twenty twenty six to pay the bills in

0:25:32.160 --> 0:25:34.720
<v Speaker 4>twenty twenty six, even though they may have recorded. We

0:25:34.760 --> 0:25:36.440
<v Speaker 4>may have recorded that revenue three years ago.

0:25:37.000 --> 0:25:39.359
<v Speaker 2>Yes, and now you've seen, now you've gone on that

0:25:39.440 --> 0:25:40.439
<v Speaker 2>rabbit hole. We all.

0:25:40.640 --> 0:25:48.240
<v Speaker 1>We should also mention probably that you have reimbursable revenue grants,

0:25:48.520 --> 0:25:49.440
<v Speaker 1>which are weird.

0:25:49.720 --> 0:25:49.920
<v Speaker 2>Uh.

0:25:49.960 --> 0:25:53.600
<v Speaker 1>You've got to put the money out first to align

0:25:53.600 --> 0:25:56.359
<v Speaker 1>of credit or your own resources, and then these are

0:25:56.400 --> 0:25:58.440
<v Speaker 1>typically government grants, and then.

0:25:58.280 --> 0:26:03.280
<v Speaker 2>They reimburse you. It's really weird. They reimburse you and

0:26:03.359 --> 0:26:05.240
<v Speaker 2>it may take thirty sixty.

0:26:05.080 --> 0:26:08.880
<v Speaker 1>Ninety twenty days. You got to put the money out,

0:26:08.920 --> 0:26:12.919
<v Speaker 1>do the work, confirm you did the work. It's your

0:26:13.000 --> 0:26:16.960
<v Speaker 1>report that you did the work, and then they reimburse

0:26:17.040 --> 0:26:21.920
<v Speaker 1>you for the money you put out. And as part

0:26:21.960 --> 0:26:25.520
<v Speaker 1>of that you might get an allocation for overhead expense

0:26:26.720 --> 0:26:30.359
<v Speaker 1>as part of that grant. That's your call, that's your profit.

0:26:30.960 --> 0:26:35.200
<v Speaker 1>You also have in kind revenue. You might as well

0:26:35.200 --> 0:26:37.880
<v Speaker 1>cover what that is. Brian's out now that we're at it.

0:26:38.400 --> 0:26:41.840
<v Speaker 4>Yeah, So I'll start with our model where we have

0:26:41.960 --> 0:26:46.640
<v Speaker 4>the largest n kind activity that flows through our financials

0:26:46.800 --> 0:26:50.640
<v Speaker 4>is that with our bank partners, a lot of them

0:26:50.720 --> 0:26:54.920
<v Speaker 4>given us free office space inside of the bank. Yep,

0:26:55.400 --> 0:26:56.919
<v Speaker 4>there's a retail value to that.

0:26:57.400 --> 0:26:57.600
<v Speaker 2>Yep.

0:26:58.080 --> 0:26:59.200
<v Speaker 3>Operation Hope pay.

0:26:59.280 --> 0:27:01.480
<v Speaker 1>We're the only non profit and history ever allowed to

0:27:01.480 --> 0:27:04.280
<v Speaker 1>operate inside of a bank branch in history, by the way,

0:27:04.480 --> 0:27:06.800
<v Speaker 1>in sort of an FDIC insured bank branch, which has

0:27:06.800 --> 0:27:11.160
<v Speaker 1>a lot about Operation Hope, and that's through the FFIEC approval.

0:27:11.480 --> 0:27:14.679
<v Speaker 1>The federal government of regula joint regulatory agencies have allowed

0:27:14.680 --> 0:27:19.920
<v Speaker 1>Operation Hope to do that since twenty sixteenth in written form,

0:27:19.960 --> 0:27:23.960
<v Speaker 1>but really since twenty since nineteen ninety two informally and

0:27:24.000 --> 0:27:25.720
<v Speaker 1>at the state level. Just at the federal level, we

0:27:25.760 --> 0:27:29.679
<v Speaker 1>have this federal approval which again northern nonprofit history has

0:27:29.680 --> 0:27:31.960
<v Speaker 1>ever had that and that allows the banks to get

0:27:31.960 --> 0:27:35.600
<v Speaker 1>cro credit community investment at credit for that through investment,

0:27:35.640 --> 0:27:37.200
<v Speaker 1>linning and service back to you, Brian.

0:27:37.440 --> 0:27:41.000
<v Speaker 4>Yeah, So there's a retail value for that office space

0:27:41.119 --> 0:27:44.040
<v Speaker 4>that is donated for our use inside of the bank branch.

0:27:44.880 --> 0:27:49.320
<v Speaker 4>So what the IRS has allowed for the accounting profession

0:27:49.400 --> 0:27:53.480
<v Speaker 4>has allowed is you can actually record that value of

0:27:53.880 --> 0:27:57.760
<v Speaker 4>the free rent you got in your revenue but then

0:27:57.800 --> 0:28:02.760
<v Speaker 4>you also offset it in expenses as rent as well.

0:28:03.200 --> 0:28:07.240
<v Speaker 4>So this really takes the concept of having to enter

0:28:07.280 --> 0:28:12.520
<v Speaker 4>into an agreement with someone and actually change cash back

0:28:12.560 --> 0:28:16.280
<v Speaker 4>and forth. So we would not get a donation to

0:28:17.200 --> 0:28:19.720
<v Speaker 4>pay for rent inside of that bank branch, nor would

0:28:19.800 --> 0:28:22.399
<v Speaker 4>we actually pay a rent payment back to them to

0:28:22.520 --> 0:28:23.280
<v Speaker 4>lease the space.

0:28:23.760 --> 0:28:25.120
<v Speaker 3>So it really just cuts.

0:28:24.840 --> 0:28:28.640
<v Speaker 4>Down on administration and cash flow when they just donate

0:28:29.720 --> 0:28:33.640
<v Speaker 4>access to the facilities that we have. Otherwise we would

0:28:33.680 --> 0:28:36.840
<v Speaker 4>have to pay rent somewhere to provide those services.

0:28:37.200 --> 0:28:42.680
<v Speaker 1>I'm gonna put this in my phraseology versus Brian's there's

0:28:42.680 --> 0:28:45.200
<v Speaker 1>two ways to make money. You make more, you spend less,

0:28:46.640 --> 0:28:50.160
<v Speaker 1>And in this particular case of an in kind commitment,

0:28:50.200 --> 0:28:54.080
<v Speaker 1>you're spending less with an inkind commitment tied to office space.

0:28:56.120 --> 0:28:59.640
<v Speaker 1>We almost went broke several times, by the way, over

0:28:59.640 --> 0:29:04.200
<v Speaker 1>thirty years. But I remember we had like nine this

0:29:04.280 --> 0:29:06.720
<v Speaker 1>was before Brian got here with us. We had physical

0:29:06.760 --> 0:29:09.520
<v Speaker 1>Hope and side locations where we leased the We leased

0:29:09.520 --> 0:29:13.000
<v Speaker 1>the location, we paid the least rate we paid, the rent,

0:29:13.240 --> 0:29:16.080
<v Speaker 1>we paid, the utilities we paid. I remember I got

0:29:16.360 --> 0:29:19.160
<v Speaker 1>threatened to be sued by a janitorial company, a minority

0:29:19.160 --> 0:29:22.040
<v Speaker 1>owned janitorial company in Harlem, because we hadn't paid the

0:29:22.120 --> 0:29:25.880
<v Speaker 1>janitorial services for three months, and I hadn't gotten the

0:29:25.880 --> 0:29:28.480
<v Speaker 1>money from the donor, and so I was waiting with

0:29:28.480 --> 0:29:31.160
<v Speaker 1>the money for the donor to then pay the bills.

0:29:31.200 --> 0:29:33.080
<v Speaker 2>But the local.

0:29:32.840 --> 0:29:35.160
<v Speaker 1>Vendors didn't know I was waiting for that, and we

0:29:35.160 --> 0:29:37.520
<v Speaker 1>didn't have the reputation that we have to day, and

0:29:37.560 --> 0:29:40.440
<v Speaker 1>so they were right to like, where's my money? And

0:29:40.480 --> 0:29:42.000
<v Speaker 1>I was just trying to do the right thing by

0:29:42.040 --> 0:29:46.360
<v Speaker 1>hiring local small businesses. I could have hired a major

0:29:46.520 --> 0:29:50.200
<v Speaker 1>national sanitation, you know, maintenance company and they would not

0:29:50.280 --> 0:29:53.400
<v Speaker 1>have flinched at me not paying them for sixty to

0:29:53.480 --> 0:29:56.360
<v Speaker 1>ninety days. This is local company needed their money understandable,

0:29:56.400 --> 0:29:59.200
<v Speaker 1>selves understandably. So so they threatened to assume me, and

0:29:59.240 --> 0:30:03.400
<v Speaker 1>it called me kind of names and and I'm like,

0:30:03.440 --> 0:30:06.680
<v Speaker 1>what what, I'm not in the janitorial maintenance business.

0:30:06.840 --> 0:30:07.080
<v Speaker 4>I'm not.

0:30:07.160 --> 0:30:08.920
<v Speaker 1>And then I started looking at the least payments and

0:30:08.960 --> 0:30:10.720
<v Speaker 1>we were upside down in the lease and we were

0:30:10.760 --> 0:30:14.560
<v Speaker 1>laid on all of our bills because the donor was

0:30:15.000 --> 0:30:17.760
<v Speaker 1>we had one major donor donor back then, and they

0:30:17.800 --> 0:30:21.080
<v Speaker 1>were having their own challenges and they were slowing down payments.

0:30:21.200 --> 0:30:24.080
<v Speaker 1>Of course, that slowed us down, and I'm like, okay,

0:30:24.200 --> 0:30:24.720
<v Speaker 1>I'm in.

0:30:24.720 --> 0:30:27.360
<v Speaker 2>The wrong business. And then I.

0:30:27.320 --> 0:30:29.120
<v Speaker 1>Figured out, you know, nobody really wants to come to

0:30:29.160 --> 0:30:32.920
<v Speaker 1>a building that says poverty solved here essentially. Uh, And

0:30:32.960 --> 0:30:36.560
<v Speaker 1>so I decided when this whole thing crashed and burned,

0:30:37.480 --> 0:30:40.120
<v Speaker 1>and the donor came to us and said, look, we'd

0:30:40.160 --> 0:30:43.320
<v Speaker 1>like to change our relationship with you and just give

0:30:43.320 --> 0:30:44.720
<v Speaker 1>you some money. And we don't want to do with

0:30:44.760 --> 0:30:46.760
<v Speaker 1>a lot less money than what they were giving us.

0:30:46.760 --> 0:30:49.200
<v Speaker 1>We don't want to do this these hope and sides anymore.

0:30:49.440 --> 0:30:54.480
<v Speaker 1>I had one major donor, and I'll give them credit.

0:30:54.560 --> 0:30:58.440
<v Speaker 1>Actually it was E Trade And for years they were

0:30:58.560 --> 0:31:00.360
<v Speaker 1>fantastic and I couldn't have survived if we.

0:31:00.280 --> 0:31:01.400
<v Speaker 2>Can survive without them.

0:31:01.720 --> 0:31:05.440
<v Speaker 1>And they had I don't know, eleven presidents in nine

0:31:05.520 --> 0:31:08.160
<v Speaker 1>years or something, and the last two presidents were like,

0:31:08.880 --> 0:31:10.840
<v Speaker 1>you know, we're having to restructure everything, and you're the

0:31:10.840 --> 0:31:15.480
<v Speaker 1>first thing on my list, right and.

0:31:14.520 --> 0:31:16.760
<v Speaker 2>So, and they didn't have any branches. We were their branches.

0:31:17.920 --> 0:31:22.600
<v Speaker 1>And this guy named Scott Widley, who's who's with another

0:31:22.600 --> 0:31:25.959
<v Speaker 1>company now, was very helpful then and is even helpful

0:31:26.000 --> 0:31:27.960
<v Speaker 1>now as new firm relationships really matter.

0:31:28.400 --> 0:31:29.720
<v Speaker 2>But anyway, that caused me.

0:31:30.200 --> 0:31:33.640
<v Speaker 1>I remember calling of our team when they canceled that

0:31:33.720 --> 0:31:37.440
<v Speaker 1>grant and essentially put all of our offices out of business.

0:31:37.800 --> 0:31:40.240
<v Speaker 1>And I said to my team, this is an opportunity.

0:31:40.280 --> 0:31:41.680
<v Speaker 1>They thought I was crazy. I caught them all on

0:31:41.680 --> 0:31:46.480
<v Speaker 1>a Friday night, Bryant and Lance and Mary and Rachel

0:31:46.640 --> 0:31:50.440
<v Speaker 1>and all the folks. You know, Jenny, we have to Rea,

0:31:50.600 --> 0:31:53.440
<v Speaker 1>you know, let's figure out which of our model is working,

0:31:54.920 --> 0:31:57.120
<v Speaker 1>and let's get rid of everything that's not working.

0:31:57.520 --> 0:31:58.440
<v Speaker 2>Give me an analysis.

0:31:58.440 --> 0:31:59.960
<v Speaker 1>And they came back and said, where there's one local

0:32:00.240 --> 0:32:03.280
<v Speaker 1>that's paying for itself and it's a location for the

0:32:03.280 --> 0:32:05.080
<v Speaker 1>Bank of the West. What was in Bank of the West?

0:32:06.440 --> 0:32:10.000
<v Speaker 1>Now it's who owns them now? I mean, because the

0:32:10.000 --> 0:32:12.040
<v Speaker 1>rest was purchase. I think it's b More Harris. I'm

0:32:12.080 --> 0:32:14.640
<v Speaker 1>not sure, but anyway, Bank of the West was in

0:32:14.680 --> 0:32:17.680
<v Speaker 1>San Francisco. We had a branch in Oakland, a hoping

0:32:17.760 --> 0:32:22.800
<v Speaker 1>side and the CEO demograph, God bless them, and Michael

0:32:22.840 --> 0:32:25.880
<v Speaker 1>Shepard demographs like I'm not giving any money. I'll pay

0:32:26.040 --> 0:32:27.800
<v Speaker 1>I'll put you in one of my low branches. It

0:32:27.920 --> 0:32:29.920
<v Speaker 1>was a complete accident. I'll put you in one of

0:32:29.960 --> 0:32:33.200
<v Speaker 1>my branches that I'm building, and I'll give you half

0:32:33.200 --> 0:32:36.040
<v Speaker 1>the space and you can collaborate with my team members

0:32:36.080 --> 0:32:39.960
<v Speaker 1>around your no loan denial strategy, which is I would

0:32:39.960 --> 0:32:42.080
<v Speaker 1>basically say you're as long as you do what we say,

0:32:43.000 --> 0:32:45.280
<v Speaker 1>we won't deny you, will approve you subject to the

0:32:45.280 --> 0:32:48.200
<v Speaker 1>resolution of your primary denial factors, and the banker would

0:32:48.240 --> 0:32:51.600
<v Speaker 1>send the bank client over to us to when they

0:32:51.600 --> 0:32:53.760
<v Speaker 1>thought the person might be declined. We would work on

0:32:53.800 --> 0:32:56.000
<v Speaker 1>them because they worked for me, my employees worked for me,

0:32:56.080 --> 0:32:57.800
<v Speaker 1>not the bank, and then send them back to the

0:32:57.840 --> 0:32:59.360
<v Speaker 1>bank branch when they were ready.

0:32:59.560 --> 0:33:01.960
<v Speaker 2>So that that location was covered.

0:33:02.200 --> 0:33:05.200
<v Speaker 1>Brian, the rents were covered, all the utility payments, everything

0:33:05.240 --> 0:33:07.160
<v Speaker 1>was covered by the bank. Well, that was the only

0:33:07.200 --> 0:33:10.600
<v Speaker 1>model that was self sustainable. By accident, I was upset

0:33:10.640 --> 0:33:12.440
<v Speaker 1>because the guy didn't give me. I wanted the money.

0:33:12.520 --> 0:33:13.440
<v Speaker 1>I had the ghetto.

0:33:13.160 --> 0:33:16.320
<v Speaker 2>Mentality, had a hustle mentality, give me the cash.

0:33:16.560 --> 0:33:18.880
<v Speaker 1>But they were But it was actually a better deal

0:33:18.920 --> 0:33:22.320
<v Speaker 1>for us because they covered all those expenses, including the

0:33:22.360 --> 0:33:25.480
<v Speaker 1>staff expenses, and then they gave us a grant for

0:33:27.720 --> 0:33:32.760
<v Speaker 1>ancillary services. Profit that our profit, if you will, And

0:33:33.120 --> 0:33:37.240
<v Speaker 1>so now we have fifteen hundred locations, three hundred plus

0:33:37.280 --> 0:33:40.880
<v Speaker 1>of which are physical hope inside full time staff than

0:33:40.880 --> 0:33:43.440
<v Speaker 1>the twelve hundred which are satellites like we were doing

0:33:43.440 --> 0:33:46.480
<v Speaker 1>at Truest branch, and Truists were doing this model at

0:33:46.480 --> 0:33:51.800
<v Speaker 1>Truest Bank of America, Wells Fargo and others, First Horizon

0:33:51.840 --> 0:33:59.280
<v Speaker 1>Bank in out of Tennessee and others. And so this

0:33:59.560 --> 0:34:02.960
<v Speaker 1>out of a bad thing came a good thing, a

0:34:03.040 --> 0:34:07.320
<v Speaker 1>new model where we value and booked in kind revenue.

0:34:08.239 --> 0:34:12.440
<v Speaker 1>We have a huge in kind commitment from partners like Shopify,

0:34:14.120 --> 0:34:16.040
<v Speaker 1>where this is stuff we would have had to pay for,

0:34:16.280 --> 0:34:20.040
<v Speaker 1>but they neutralize the cost for us, meaning zeroed out

0:34:20.280 --> 0:34:24.840
<v Speaker 1>like costs for licenses, for Shopify accounts and other things

0:34:25.000 --> 0:34:27.799
<v Speaker 1>that are worth tens of millions of dollars. So shout

0:34:27.800 --> 0:34:35.920
<v Speaker 1>out to Shopify. All right, what did I cover there, Brian?

0:34:36.040 --> 0:34:37.840
<v Speaker 1>That you think needs additional clarity?

0:34:38.480 --> 0:34:41.759
<v Speaker 4>I you know, one thing I think nonprofits have to

0:34:41.840 --> 0:34:45.680
<v Speaker 4>realize is that just because a donor can't write you

0:34:45.760 --> 0:34:48.239
<v Speaker 4>a check does not mean they don't have something of

0:34:48.360 --> 0:34:52.160
<v Speaker 4>value to you that they and then that actually gets

0:34:52.200 --> 0:34:53.960
<v Speaker 4>captured in your financial statement.

0:34:54.120 --> 0:34:55.600
<v Speaker 3>So you know, if they.

0:34:55.520 --> 0:34:57.839
<v Speaker 4>Can't give you cash, cash is king We all love

0:34:57.920 --> 0:35:02.399
<v Speaker 4>cash and John say he wanted to cas, but sometimes

0:35:02.480 --> 0:35:06.359
<v Speaker 4>donating what they can provide goods, services, rent is just

0:35:06.400 --> 0:35:07.760
<v Speaker 4>as valuable or more valuable.

0:35:07.800 --> 0:35:09.040
<v Speaker 3>Can you imagine, John.

0:35:08.880 --> 0:35:12.719
<v Speaker 4>If we had to be landlords for puff the locations

0:35:12.760 --> 0:35:16.000
<v Speaker 4>that we're in, God administration.

0:35:15.200 --> 0:35:17.200
<v Speaker 3>Part of that would be crippling to.

0:35:17.160 --> 0:35:18.080
<v Speaker 2>The organ Well.

0:35:18.120 --> 0:35:20.520
<v Speaker 1>We would have to have a physical I hadn't thought

0:35:20.520 --> 0:35:24.880
<v Speaker 1>about this, Bryant. If we were covering the locations and

0:35:24.960 --> 0:35:27.680
<v Speaker 1>all the extenses tied to it, we would have to

0:35:27.719 --> 0:35:30.160
<v Speaker 1>have an annual budget right now of one hundred and

0:35:30.200 --> 0:35:35.120
<v Speaker 1>twenty five million dollars minimum minimum, just to cover the

0:35:35.239 --> 0:35:38.720
<v Speaker 1>load of locations in forty two to forty three states,

0:35:39.680 --> 0:35:41.680
<v Speaker 1>three hundred and fifty physical locations.

0:35:41.719 --> 0:35:43.440
<v Speaker 2>I mean, my god, the leases.

0:35:43.440 --> 0:35:46.839
<v Speaker 1>In all the local red tape and the legal look,

0:35:46.880 --> 0:35:48.360
<v Speaker 1>we'd have to have a lawyer.

0:35:48.000 --> 0:35:50.840
<v Speaker 2>On staff full time, and all that stuff.

0:35:51.520 --> 0:35:53.879
<v Speaker 4>I don't want any to get into, you know, occupancy

0:35:54.040 --> 0:35:56.560
<v Speaker 4>taxes and everything else that goes along with that. So

0:35:56.880 --> 0:35:59.080
<v Speaker 4>it would be crippling for us to try to reach

0:35:59.160 --> 0:36:01.840
<v Speaker 4>the scale you are at now and the scale we

0:36:01.960 --> 0:36:04.279
<v Speaker 4>want to be at. If we were in the real

0:36:04.360 --> 0:36:07.240
<v Speaker 4>estate business, we just it would cripple us. So getting

0:36:07.239 --> 0:36:10.399
<v Speaker 4>the donated office space has been a game changer for us.

0:36:10.480 --> 0:36:13.360
<v Speaker 4>And you know, just because it wasn't check written to

0:36:13.440 --> 0:36:15.520
<v Speaker 4>us didn't mean it didn't have value, didn't.

0:36:15.280 --> 0:36:19.000
<v Speaker 1>Mean it exactly explain, Brian, So a company is like

0:36:19.040 --> 0:36:22.640
<v Speaker 1>a body. A company is a person in legal form.

0:36:23.280 --> 0:36:30.480
<v Speaker 1>So explain to people how a company might have an

0:36:30.560 --> 0:36:34.239
<v Speaker 1>asset that's also a liability. First time somebody saw this,

0:36:34.560 --> 0:36:37.640
<v Speaker 1>it was really weird to me that an asset or

0:36:37.719 --> 0:36:41.120
<v Speaker 1>something that comes in as an asset, either a physical

0:36:41.120 --> 0:36:45.400
<v Speaker 1>asset or a grant. Also it could be a contingent liability.

0:36:45.440 --> 0:36:49.600
<v Speaker 1>It shows up on your income statement and in through

0:36:49.640 --> 0:36:53.920
<v Speaker 1>your expense wash. And also the next thing, please explain

0:36:54.000 --> 0:36:57.399
<v Speaker 1>what a balance sheet in an income statement actually is.

0:36:57.480 --> 0:37:00.000
<v Speaker 1>But that first, this first question, how can something that's

0:37:00.200 --> 0:37:02.280
<v Speaker 1>positive also be an offsetting negative.

0:37:03.640 --> 0:37:04.239
<v Speaker 3>Well, one of the.

0:37:04.160 --> 0:37:06.680
<v Speaker 4>Things we have on our balance sheet that you'll find

0:37:06.719 --> 0:37:09.920
<v Speaker 4>both in assets and liability is our child satan accounts.

0:37:11.480 --> 0:37:14.120
<v Speaker 4>We put the cash that's in our bank it's something

0:37:14.160 --> 0:37:17.160
<v Speaker 4>we own, something that has value. We put that in

0:37:17.200 --> 0:37:20.360
<v Speaker 4>an asset because it's a bank account, it's cash. It's

0:37:21.000 --> 0:37:23.960
<v Speaker 4>a positive, but we also have to restrict it. If

0:37:24.000 --> 0:37:26.640
<v Speaker 4>a parent makes a donation to that account because it's

0:37:26.680 --> 0:37:30.400
<v Speaker 4>the parents' money that we're holding on too. But we're

0:37:30.800 --> 0:37:33.600
<v Speaker 4>going to have to pay out for that kid when

0:37:33.600 --> 0:37:37.400
<v Speaker 4>they graduate. So you can have cash in a bank account,

0:37:37.600 --> 0:37:40.919
<v Speaker 4>but it might not be yours because you're just you're

0:37:40.960 --> 0:37:44.680
<v Speaker 4>the custodian of the funds. But you've got a liability

0:37:44.719 --> 0:37:48.520
<v Speaker 4>to pay that out at a certain date time benchmark

0:37:49.160 --> 0:37:52.200
<v Speaker 4>to someone else. So it's something that you owe, but

0:37:52.239 --> 0:37:53.160
<v Speaker 4>it's something that you have.

0:37:54.160 --> 0:37:56.360
<v Speaker 2>And how does that relate to a multi year grant

0:37:56.520 --> 0:37:57.280
<v Speaker 2>for the audience.

0:37:57.800 --> 0:38:01.760
<v Speaker 3>Yeah, so let's take some of our donors.

0:38:02.840 --> 0:38:03.319
<v Speaker 2>Pre pay.

0:38:03.800 --> 0:38:06.080
<v Speaker 4>You know, we talked about a million dollars over five

0:38:06.160 --> 0:38:09.800
<v Speaker 4>years and paying us two hundred thousand dollars each year.

0:38:09.920 --> 0:38:11.640
<v Speaker 4>Some of our donors say, I'm going to give you

0:38:11.719 --> 0:38:14.239
<v Speaker 4>a five year grant for a million dollars. Here's the

0:38:14.320 --> 0:38:18.240
<v Speaker 4>million dollars up front. So you get a million dollars

0:38:18.280 --> 0:38:21.839
<v Speaker 4>in cash, but you've also got liabilities for the next

0:38:21.880 --> 0:38:24.840
<v Speaker 4>four years to spend that money, so to do work,

0:38:25.239 --> 0:38:27.720
<v Speaker 4>to do the work, and deliver on what you agree

0:38:27.760 --> 0:38:29.560
<v Speaker 4>to in terms of programs.

0:38:30.239 --> 0:38:32.719
<v Speaker 1>So you spend that million dollars when it comes in

0:38:33.320 --> 0:38:36.799
<v Speaker 1>on hula hoops or or dinners, or whatever it is

0:38:36.840 --> 0:38:40.000
<v Speaker 1>you want to do, and even if it was legal

0:38:40.400 --> 0:38:43.400
<v Speaker 1>to do it. In other words, you weren't fluffing it

0:38:43.440 --> 0:38:46.320
<v Speaker 1>off one personal stuff, but you're doing stuff is legally

0:38:46.920 --> 0:38:54.040
<v Speaker 1>allowed within the nonprofit, but it was not. It was

0:38:54.040 --> 0:38:56.000
<v Speaker 1>not the contract to program work, but it was other

0:38:56.080 --> 0:38:57.760
<v Speaker 1>things that you thought were important.

0:38:57.760 --> 0:38:59.080
<v Speaker 2>But you spend it all on year one.

0:39:00.320 --> 0:39:06.120
<v Speaker 1>You actually are in technical default on that grant obligation

0:39:06.280 --> 0:39:07.879
<v Speaker 1>in years two, three, four, and five.

0:39:07.920 --> 0:39:08.640
<v Speaker 2>Isn't that right? Right?

0:39:09.040 --> 0:39:10.759
<v Speaker 4>That is, if you don't deliver on it and get

0:39:10.800 --> 0:39:13.480
<v Speaker 4>the moneys from somewhere else. So they've given you a

0:39:13.520 --> 0:39:16.680
<v Speaker 4>million dollars to be the custodian a trustee of the

0:39:16.760 --> 0:39:20.360
<v Speaker 4>funds to spend that in the outline that you've agreed

0:39:20.400 --> 0:39:21.280
<v Speaker 4>on in your contract.

0:39:21.440 --> 0:39:24.399
<v Speaker 3>So you know, you've got to be able to commit.

0:39:24.360 --> 0:39:28.399
<v Speaker 4>And deliver on that multi year contract regardless if they

0:39:28.400 --> 0:39:31.719
<v Speaker 4>pay you at the beginning equal installments over the year,

0:39:32.040 --> 0:39:35.000
<v Speaker 4>or you know, cost reiversible after the fact that you've

0:39:35.000 --> 0:39:37.680
<v Speaker 4>already spent the money. So the donors will come calling,

0:39:37.960 --> 0:39:41.000
<v Speaker 4>and you've got to adhere to those contracts regardless of

0:39:41.000 --> 0:39:42.440
<v Speaker 4>when the cash hits your bank account.

0:39:43.400 --> 0:39:52.359
<v Speaker 1>Mission without management means the whole vision collapses. Explain the skeleton,

0:39:53.280 --> 0:39:58.680
<v Speaker 1>the bones, the skin, the mouth. The mouth is me,

0:39:59.120 --> 0:40:02.200
<v Speaker 1>the skin is my hope, coaches and all that stuff.

0:40:02.760 --> 0:40:05.640
<v Speaker 1>And the heartbeat maybe is our special forces team, the

0:40:05.680 --> 0:40:10.520
<v Speaker 1>management team, the skeletal bones, the fascia tissue and the

0:40:10.560 --> 0:40:16.799
<v Speaker 1>skeletal bones and the ligaments that beat the muscle. Uh uh,

0:40:16.920 --> 0:40:19.719
<v Speaker 1>and maybe even part of the muscle too. Is is

0:40:20.400 --> 0:40:25.440
<v Speaker 1>balance sheet, income and expense statement, et cetera. Explain Pete please,

0:40:25.480 --> 0:40:27.640
<v Speaker 1>Brian for the audience. I don't know if I don't

0:40:27.640 --> 0:40:30.719
<v Speaker 1>know if anybody's ever explained to people what these things are.

0:40:30.760 --> 0:40:33.759
<v Speaker 1>People assume and presume that folks understand it. And I

0:40:33.760 --> 0:40:36.160
<v Speaker 1>don't know why anybody should. You never get this information

0:40:36.200 --> 0:40:38.000
<v Speaker 1>with anybody. What does this mean?

0:40:39.680 --> 0:40:44.880
<v Speaker 4>So, in simplistic terms, a balance sheet has three components.

0:40:46.040 --> 0:40:48.560
<v Speaker 4>You have an asset, and an asset is something of

0:40:48.640 --> 0:40:49.960
<v Speaker 4>value that's got your.

0:40:49.880 --> 0:40:51.240
<v Speaker 3>Name on it, that you own.

0:40:51.719 --> 0:40:55.120
<v Speaker 4>So, whether that's a bank account, whether that's a building,

0:40:55.840 --> 0:40:59.759
<v Speaker 4>whether that's a receivable somebody owes you money that is

0:40:59.760 --> 0:41:02.799
<v Speaker 4>something and of value to you that you book as

0:41:02.800 --> 0:41:03.400
<v Speaker 4>an asset.

0:41:04.239 --> 0:41:07.040
<v Speaker 3>On the opposite side, you have all your bills that

0:41:07.080 --> 0:41:10.160
<v Speaker 3>you've got to pay. So think about your loans or.

0:41:10.200 --> 0:41:13.600
<v Speaker 4>On the liability side, think about your accounts, payable all

0:41:13.640 --> 0:41:16.040
<v Speaker 4>your vendors, like you were talking about your janitorial service.

0:41:16.080 --> 0:41:19.960
<v Speaker 4>Those are things you owe to people, right, So you

0:41:20.000 --> 0:41:23.279
<v Speaker 4>take your assets and you subtract out what you owe

0:41:23.360 --> 0:41:26.920
<v Speaker 4>other people and that in the corporation world, is your equity,

0:41:27.000 --> 0:41:29.040
<v Speaker 4>what is the business actually worth?

0:41:29.520 --> 0:41:31.960
<v Speaker 3>What is the leftover? So what do I have in

0:41:32.000 --> 0:41:33.560
<v Speaker 3>my hand that is valuable?

0:41:34.480 --> 0:41:37.200
<v Speaker 4>Take out what I owe other people, and then what's

0:41:37.280 --> 0:41:40.000
<v Speaker 4>less is your equity or your net assets in a

0:41:40.080 --> 0:41:43.360
<v Speaker 4>nonprofit world, so there's three components. That's why the balance

0:41:43.360 --> 0:41:46.239
<v Speaker 4>sheets so important. It's like what is your value, who

0:41:46.320 --> 0:41:48.240
<v Speaker 4>do you owe? What's left over.

0:41:49.840 --> 0:41:53.960
<v Speaker 1>That. If you are telling others to watch this or

0:41:54.000 --> 0:41:57.160
<v Speaker 1>listening to this podcast, they should go to that two

0:41:57.200 --> 0:42:00.680
<v Speaker 1>minute three minute segment where he breaks down balance sheet,

0:42:01.200 --> 0:42:06.239
<v Speaker 1>income and expense and really play it several times because

0:42:06.239 --> 0:42:11.719
<v Speaker 1>you can get into a lot of trouble not understanding that.

0:42:11.800 --> 0:42:15.799
<v Speaker 1>It's the skeleton that gives you the structure and the

0:42:15.880 --> 0:42:24.120
<v Speaker 1>integrity to hang the muscle, the heartbeat, the blood flow,

0:42:25.880 --> 0:42:31.760
<v Speaker 1>the skin, the look, the clothes, the feel, the mouth,

0:42:32.080 --> 0:42:36.279
<v Speaker 1>the vision. All that has to ride on a very

0:42:36.360 --> 0:42:41.840
<v Speaker 1>solid skeleton. Or your you're cock this fuck tutus and

0:42:41.920 --> 0:42:44.279
<v Speaker 1>that's French. You can figure that out for yourself. Cock

0:42:44.400 --> 0:42:47.520
<v Speaker 1>this fuck tutus. All right, Brian, you and I met

0:42:48.840 --> 0:42:55.560
<v Speaker 1>were introduced in a crisis, and let's unpack that a bit.

0:42:55.640 --> 0:42:58.920
<v Speaker 1>Because rainbows only follow storms, you learn a lot about

0:42:58.960 --> 0:43:04.560
<v Speaker 1>somebody how they manage tough times. And I called Brian

0:43:04.640 --> 0:43:07.560
<v Speaker 1>without getting into the background, it's not important. We were

0:43:07.600 --> 0:43:11.560
<v Speaker 1>having a management change in the middle of a crisis.

0:43:11.880 --> 0:43:14.800
<v Speaker 1>And I remember I was in New York City in

0:43:14.880 --> 0:43:18.720
<v Speaker 1>a hotel room, middle of the after late afternoon, preparing

0:43:18.760 --> 0:43:21.480
<v Speaker 1>to go to the airport. We had a we had

0:43:21.520 --> 0:43:24.120
<v Speaker 1>an emergency meetings of this or that and the other thing.

0:43:24.160 --> 0:43:27.280
<v Speaker 1>We had a management change. Certain people were not there anymore.

0:43:28.000 --> 0:43:30.239
<v Speaker 2>I couldn't. I couldn't didn't.

0:43:29.960 --> 0:43:33.799
<v Speaker 1>Want to call uh, you know uh, certain folks that

0:43:33.960 --> 0:43:34.960
<v Speaker 1>get get answers.

0:43:34.960 --> 0:43:36.680
<v Speaker 2>I wanted to call the moneyman.

0:43:37.000 --> 0:43:39.120
<v Speaker 1>So you and I really had just met, and I

0:43:39.239 --> 0:43:42.960
<v Speaker 1>called you, and you one of our first conversations. And

0:43:43.760 --> 0:43:47.319
<v Speaker 1>we also had a situation where the audit firm, the

0:43:47.360 --> 0:43:49.959
<v Speaker 1>prior audit firm, as I recall, had quit.

0:43:51.280 --> 0:43:55.200
<v Speaker 2>In the midst of all of this, we had government.

0:43:54.920 --> 0:43:57.960
<v Speaker 1>Grants and private grants that we had to report on,

0:43:58.800 --> 0:44:01.160
<v Speaker 1>and we were in the middle of an and we

0:44:01.239 --> 0:44:05.080
<v Speaker 1>had to get a new audit firm, And you went

0:44:05.120 --> 0:44:09.040
<v Speaker 1>and got the new audit firm while you're managing the

0:44:09.120 --> 0:44:13.959
<v Speaker 1>crisis of the old audit firm like herding cats, are

0:44:14.200 --> 0:44:17.440
<v Speaker 1>you know, you know, juggling, you know, like.

0:44:17.440 --> 0:44:19.279
<v Speaker 2>Rearranging the deck chairs of the Titanic.

0:44:19.920 --> 0:44:23.920
<v Speaker 1>Unpacked that period for the audience so they can understand

0:44:24.160 --> 0:44:27.719
<v Speaker 1>how to manage in a crisis. And you gave me

0:44:27.920 --> 0:44:30.600
<v Speaker 1>confidence by the way that it was going to be

0:44:30.680 --> 0:44:34.319
<v Speaker 1>handled by it, telling me everything, the good news, the

0:44:34.360 --> 0:44:37.080
<v Speaker 1>bad news, the warts and everything in between.

0:44:37.920 --> 0:44:40.960
<v Speaker 4>Yeah, it's funny now i'm thinking about it. I think

0:44:40.960 --> 0:44:45.000
<v Speaker 4>I've been here six seven months at that time.

0:44:45.640 --> 0:44:47.520
<v Speaker 3>Yeah, and all of this has blown up.

0:44:47.520 --> 0:44:49.439
<v Speaker 4>We didn't meet here in the interview process, but yes,

0:44:49.480 --> 0:44:51.560
<v Speaker 4>we had not worked closely together. There were a couple

0:44:51.560 --> 0:44:54.640
<v Speaker 4>of layers of management between us. But yes, so our

0:44:54.760 --> 0:44:59.480
<v Speaker 4>prior audit firm. We had some disagreements of the accounting

0:44:59.520 --> 0:45:03.719
<v Speaker 4>treatment for certain transactions of historically what they wanted to

0:45:03.719 --> 0:45:09.319
<v Speaker 4>see versus what I thought was founded in true statements

0:45:09.360 --> 0:45:13.839
<v Speaker 4>and guidelines. And so instead of restating the prior year

0:45:13.920 --> 0:45:17.280
<v Speaker 4>they decided they just didn't want to issue new financials.

0:45:16.840 --> 0:45:17.359
<v Speaker 3>So they quit.

0:45:17.920 --> 0:45:21.800
<v Speaker 4>And then when they quit, this was I think late September,

0:45:22.400 --> 0:45:25.200
<v Speaker 4>and we had to get our financials to the federal

0:45:25.239 --> 0:45:28.920
<v Speaker 4>clearing house and that was by nine p thirty, So

0:45:29.000 --> 0:45:32.160
<v Speaker 4>we had a couple of days. We thought we were done,

0:45:32.200 --> 0:45:33.560
<v Speaker 4>We thought we were getting a report, and at the

0:45:33.640 --> 0:45:36.840
<v Speaker 4>last minute, no, not only are we're not getting a report,

0:45:36.960 --> 0:45:41.640
<v Speaker 4>we're leaving you not it's going to quit, balkboy, hindsight,

0:45:42.280 --> 0:45:44.120
<v Speaker 4>the best thing that could have happened. You know, things

0:45:44.160 --> 0:45:47.239
<v Speaker 4>happened for a reason. But what I did at that

0:45:47.360 --> 0:45:51.600
<v Speaker 4>point was pulled on relationships. Who do I know in

0:45:51.640 --> 0:45:56.880
<v Speaker 4>this world that owns the audit firm that trust me

0:45:57.760 --> 0:45:59.759
<v Speaker 4>to say this is not a bad thing because the

0:45:59.800 --> 0:46:02.520
<v Speaker 4>audi or find us this was just a disagreement.

0:46:02.600 --> 0:46:06.560
<v Speaker 3>Let me walk you through my logic and my justification for.

0:46:06.600 --> 0:46:09.799
<v Speaker 4>Why we ended up where we were and was able

0:46:09.840 --> 0:46:12.080
<v Speaker 4>to secure an audit firm based on a relationship, because

0:46:13.560 --> 0:46:17.680
<v Speaker 4>better audit firm based on prior relationships. They know. I

0:46:17.760 --> 0:46:20.560
<v Speaker 4>knew what I was talking about in terms of getting

0:46:20.560 --> 0:46:24.319
<v Speaker 4>the financials ready for an audit, and decided, yeah, we'll

0:46:24.360 --> 0:46:28.560
<v Speaker 4>take you on as a client. So I literally dropped everything.

0:46:29.040 --> 0:46:31.959
<v Speaker 4>The day that we got fired, got in my car,

0:46:32.160 --> 0:46:33.840
<v Speaker 4>I called the audit firm partner and I was like,

0:46:34.160 --> 0:46:34.960
<v Speaker 4>now you come see you.

0:46:35.000 --> 0:46:36.879
<v Speaker 3>He's like, well, you know, you want to talk about

0:46:36.880 --> 0:46:37.359
<v Speaker 3>it on the phone.

0:46:37.360 --> 0:46:42.040
<v Speaker 1>I said, no, No, I didn't come to see you on.

0:46:43.680 --> 0:46:44.120
<v Speaker 2>Your face.

0:46:44.320 --> 0:46:46.560
<v Speaker 4>I needed to see you face to face. This is

0:46:46.600 --> 0:46:49.160
<v Speaker 4>not This was before zoom, so this was just telephone.

0:46:49.200 --> 0:46:51.320
<v Speaker 4>I was like, this ain't gonna work. We're gonna have

0:46:51.360 --> 0:46:53.680
<v Speaker 4>to get in the across the desk from each other

0:46:53.719 --> 0:46:54.640
<v Speaker 4>and have a conversation.

0:46:54.920 --> 0:46:57.680
<v Speaker 2>So I ago about something like that.

0:46:57.760 --> 0:47:01.479
<v Speaker 4>Yeah, I drove thirty minutes to their office and sat

0:47:01.520 --> 0:47:02.880
<v Speaker 4>down and explained everything.

0:47:03.040 --> 0:47:05.640
<v Speaker 3>But we were able to get through that.

0:47:05.680 --> 0:47:08.320
<v Speaker 4>But John, you know what I learned is you've got

0:47:08.320 --> 0:47:14.200
<v Speaker 4>to have relationships with all of your vendors, audit firms,

0:47:14.360 --> 0:47:18.160
<v Speaker 4>all of those things, they're all based on relationships. You know,

0:47:19.080 --> 0:47:22.080
<v Speaker 4>they trusted what I had done in the past to

0:47:22.160 --> 0:47:25.560
<v Speaker 4>feel comfortable engaging with us on audit. But they still

0:47:25.600 --> 0:47:27.759
<v Speaker 4>did the audit. They've got a verifight, you know, They've

0:47:27.760 --> 0:47:30.000
<v Speaker 4>still got to go through the process. But we wouldn't

0:47:30.000 --> 0:47:32.640
<v Speaker 4>have gotten to that stage without trust. And that trust

0:47:32.680 --> 0:47:36.280
<v Speaker 4>is based on personal relationship capital. As you talk about

0:47:36.280 --> 0:47:39.480
<v Speaker 4>a lot, don't think of your vendors just as vendors.

0:47:39.480 --> 0:47:42.160
<v Speaker 3>They're your partners. They should be viewed.

0:47:41.920 --> 0:47:42.680
<v Speaker 2>As a partner.

0:47:42.800 --> 0:47:45.759
<v Speaker 4>They provide value to your organization. If they don't, you've

0:47:45.760 --> 0:47:47.239
<v Speaker 4>got the wrong vidors.

0:47:47.680 --> 0:47:49.000
<v Speaker 2>And we fell forward.

0:47:49.080 --> 0:47:51.759
<v Speaker 1>We went from a local audit firm we had been

0:47:51.800 --> 0:47:54.160
<v Speaker 1>with since we were founded in nineteen n eighty two

0:47:54.239 --> 0:47:57.440
<v Speaker 1>in Los Angeles, where the partners that change, the people

0:47:57.440 --> 0:48:00.800
<v Speaker 1>that changed. Someone knew us anymore. We had moved into Atlanta.

0:48:01.400 --> 0:48:03.279
<v Speaker 1>I didn't know the people anymore. No one knew the

0:48:03.280 --> 0:48:06.360
<v Speaker 1>people that that out a firm anymore, accounting firm. And

0:48:06.400 --> 0:48:10.239
<v Speaker 1>they had no they had no they were getting a

0:48:10.280 --> 0:48:12.640
<v Speaker 1>discounted fee to do the work. They just were not

0:48:12.680 --> 0:48:15.600
<v Speaker 1>motivated to do it. And I thought they wanted out.

0:48:15.840 --> 0:48:19.160
<v Speaker 1>And Brian had a different view of the world than

0:48:19.200 --> 0:48:22.000
<v Speaker 1>they did. Let me phrase that, they had a different

0:48:22.040 --> 0:48:24.640
<v Speaker 1>view of the world than the truth and so two things.

0:48:24.840 --> 0:48:27.640
<v Speaker 1>So you can have professionals that have two different views,

0:48:27.960 --> 0:48:29.160
<v Speaker 1>and sometimes.

0:48:28.640 --> 0:48:31.040
<v Speaker 2>A rational lies is tell rational lies.

0:48:31.800 --> 0:48:34.440
<v Speaker 1>They wanted out, they wanted to go, and they were

0:48:34.440 --> 0:48:36.560
<v Speaker 1>trying to create reasons to go. And I don't know

0:48:36.640 --> 0:48:38.319
<v Speaker 1>whether they were trying to hurt us or not. But

0:48:38.360 --> 0:48:41.239
<v Speaker 1>what they originally went from, we have a disagreement, we

0:48:41.280 --> 0:48:43.799
<v Speaker 1>have some questions. Then you can have what's called a

0:48:44.040 --> 0:48:48.120
<v Speaker 1>material You could have a material disagreement, which is not good,

0:48:48.360 --> 0:48:51.840
<v Speaker 1>which means that we don't trust. We think there's a

0:48:51.880 --> 0:48:54.759
<v Speaker 1>problem with the financials themselves. The material what do they

0:48:54.800 --> 0:48:58.880
<v Speaker 1>call that in accounting terms, it's material weakness.

0:48:58.800 --> 0:49:00.440
<v Speaker 3>Material weakness and statement.

0:49:01.120 --> 0:49:04.719
<v Speaker 1>Right, they wanted to restate the financials, which we might

0:49:04.760 --> 0:49:07.719
<v Speaker 1>have gone along with, but then they just quit. So

0:49:09.080 --> 0:49:11.480
<v Speaker 1>Brian's like, no, you guys don't understand what you're doing

0:49:11.600 --> 0:49:14.000
<v Speaker 1>and you're not seeing this properly. And he was able

0:49:14.040 --> 0:49:16.880
<v Speaker 1>to go to a much larger, much more prestigious firm,

0:49:17.200 --> 0:49:20.799
<v Speaker 1>much more sophisticated, who said, oh, yeah, we get this,

0:49:20.880 --> 0:49:22.880
<v Speaker 1>we understand this, and this is what you know anyway,

0:49:22.920 --> 0:49:24.360
<v Speaker 1>blah blah blah, rest his history.

0:49:24.440 --> 0:49:25.520
<v Speaker 2>But that could have killed us.

0:49:25.560 --> 0:49:29.080
<v Speaker 1>I mean, that moment could have been the death of

0:49:29.120 --> 0:49:31.080
<v Speaker 1>us if we didn't handle that properly. And it's been

0:49:32.280 --> 0:49:35.280
<v Speaker 1>over thirty years before Brian got to us, thirty three years.

0:49:35.480 --> 0:49:39.840
<v Speaker 1>There's been many moments. Had I had a president twenty

0:49:39.880 --> 0:49:41.640
<v Speaker 1>five years ago who stole.

0:49:43.360 --> 0:49:44.000
<v Speaker 2>I think it was seven.

0:49:44.280 --> 0:49:46.160
<v Speaker 1>I figured it was seven than twenty thousand something. It

0:49:46.200 --> 0:49:48.160
<v Speaker 1>was a lot of money at that time for us.

0:49:49.200 --> 0:49:51.160
<v Speaker 1>And I remember he came and cried on my couch

0:49:51.200 --> 0:49:52.759
<v Speaker 1>and I'm like, what you cried for? You either one

0:49:52.760 --> 0:49:55.360
<v Speaker 1>who took the money. He defrauded us, And it was

0:49:55.400 --> 0:49:57.359
<v Speaker 1>hard to canser fraud because he wrote the checks right

0:49:57.960 --> 0:50:00.719
<v Speaker 1>back in the days where everything was a written check.

0:50:01.440 --> 0:50:03.960
<v Speaker 1>And I think he had gone to one of my

0:50:03.960 --> 0:50:06.680
<v Speaker 1>board members and said we were going bankrupt. It is

0:50:06.960 --> 0:50:09.600
<v Speaker 1>twenty five, thirty years ago, and the boarder called me.

0:50:09.600 --> 0:50:11.160
<v Speaker 1>He's like John, thinking me to get rid of this guy.

0:50:12.760 --> 0:50:15.920
<v Speaker 1>He just showed up. You're going bankrupt. Before your president,

0:50:16.320 --> 0:50:19.600
<v Speaker 1>we had an account. We had a bookkeeper thirty years ago,

0:50:20.680 --> 0:50:23.320
<v Speaker 1>thirty years ago, Brian, who did not have a bank account.

0:50:24.920 --> 0:50:28.400
<v Speaker 1>The bookkeeper I was trying to hire from the community.

0:50:29.680 --> 0:50:29.839
<v Speaker 4>Down.

0:50:29.920 --> 0:50:31.880
<v Speaker 3>Your heart can get you in trouble sometimes.

0:50:33.000 --> 0:50:33.600
<v Speaker 2>Don't don't.

0:50:33.640 --> 0:50:37.560
<v Speaker 1>I tell people, don't get emotional about your business. Do

0:50:37.600 --> 0:50:40.719
<v Speaker 1>not make emotional decisions. It was completely emotional. I met

0:50:40.760 --> 0:50:41.080
<v Speaker 1>this guy.

0:50:41.160 --> 0:50:43.520
<v Speaker 2>He was so impressive and I was had a heart

0:50:43.600 --> 0:50:46.640
<v Speaker 2>for people, and yeah, we'll hire him, hire him. You know.

0:50:46.880 --> 0:50:49.239
<v Speaker 1>It was Rachel hire m put him in the accounting department, right,

0:50:49.920 --> 0:50:52.160
<v Speaker 1>and we found out later very nice guy. He never

0:50:52.160 --> 0:50:54.640
<v Speaker 1>made a mistake actually, but did not have a bank account.

0:50:54.840 --> 0:50:56.960
<v Speaker 2>Kill you, couldn't you? Okay, Bye?

0:50:57.120 --> 0:51:05.040
<v Speaker 1>Sorry, so many many stories over the years, but let's

0:51:05.440 --> 0:51:09.120
<v Speaker 1>sort of go to the end now. Tell the audience

0:51:09.120 --> 0:51:11.759
<v Speaker 1>where we are now from a physical health perspective, and

0:51:11.800 --> 0:51:15.439
<v Speaker 1>why this Charity Navigator forced our rating matters so much.

0:51:15.440 --> 0:51:17.919
<v Speaker 1>And as we begin to wrap up, what are five

0:51:18.000 --> 0:51:21.360
<v Speaker 1>or ten really important things that the audience needs to

0:51:21.360 --> 0:51:26.200
<v Speaker 1>think about as they're growing an enterprise? And how do

0:51:26.239 --> 0:51:28.680
<v Speaker 1>you work with a crazy person like me, an entrepreneur

0:51:28.680 --> 0:51:31.320
<v Speaker 1>like me with my hair on fire, is always about

0:51:31.320 --> 0:51:33.879
<v Speaker 1>growth and new things and new partnerships.

0:51:34.000 --> 0:51:39.600
<v Speaker 2>How do you keep up? You're in the back office,

0:51:40.360 --> 0:51:40.879
<v Speaker 2>But you.

0:51:40.840 --> 0:51:43.080
<v Speaker 4>Know, I'm really proud of what we've accomplished here at

0:51:43.120 --> 0:51:49.799
<v Speaker 4>Operation Hope. Charity Navigator is a third party, independent organization

0:51:50.480 --> 0:51:54.480
<v Speaker 4>that actually takes everybody all nonprofits tax returns which are

0:51:54.640 --> 0:51:59.320
<v Speaker 4>publicly available, and they actually ranked the organizations on terms

0:51:59.440 --> 0:52:03.920
<v Speaker 4>of financial health. Are you a healthy organization? But they

0:52:03.960 --> 0:52:08.120
<v Speaker 4>also look at your transparency. Are you really opening up

0:52:08.239 --> 0:52:12.839
<v Speaker 4>and letting donors, investors, whatever you've got see the true

0:52:12.880 --> 0:52:14.760
<v Speaker 4>picture of what's going on, good, bad, and ugly.

0:52:14.880 --> 0:52:16.000
<v Speaker 3>Are you showing the truth?

0:52:16.360 --> 0:52:20.680
<v Speaker 4>So for twelve consecutive years we have gotten a four

0:52:20.719 --> 0:52:23.479
<v Speaker 4>star rating, which is the highest rating you can get

0:52:23.719 --> 0:52:25.520
<v Speaker 4>with Charity Navigator.

0:52:25.280 --> 0:52:27.040
<v Speaker 3>On accountability and transparency.

0:52:27.200 --> 0:52:30.360
<v Speaker 4>This last I think the last two ratings were perfect

0:52:30.400 --> 0:52:32.600
<v Speaker 4>scores of one hundred in both categories.

0:52:33.160 --> 0:52:37.160
<v Speaker 2>So what nonprofits conplain that?

0:52:37.320 --> 0:52:38.680
<v Speaker 3>I think we're the last.

0:52:38.880 --> 0:52:43.080
<v Speaker 4>They stopped giving me statistics on how many nonprofits actually

0:52:43.080 --> 0:52:45.919
<v Speaker 4>had that track record of consecutive four stars. I think

0:52:45.960 --> 0:52:48.440
<v Speaker 4>it was either in year nine or year ten, But

0:52:48.520 --> 0:52:51.279
<v Speaker 4>we were in the top seven percent of all nonprofits

0:52:51.400 --> 0:52:51.680
<v Speaker 4>in the.

0:52:52.200 --> 0:52:56.000
<v Speaker 2>Of all the country a million.

0:52:56.160 --> 0:53:02.799
<v Speaker 4>You're talking about American Cancer Society, big big.

0:53:02.640 --> 0:53:05.120
<v Speaker 3>Organizations, and we're in the top seven percent.

0:53:06.080 --> 0:53:10.840
<v Speaker 4>Making sure that we are consistently transparent and financially healthy.

0:53:11.960 --> 0:53:14.400
<v Speaker 4>You know, we talked a little bit about program expenses,

0:53:15.120 --> 0:53:18.880
<v Speaker 4>making sure that all of our donations are going to

0:53:19.239 --> 0:53:22.719
<v Speaker 4>providing impacts to the communities that we serve. You know,

0:53:22.800 --> 0:53:25.520
<v Speaker 4>you may hear these commercials on the radio, eighty eight

0:53:25.600 --> 0:53:29.000
<v Speaker 4>cents or ninety cents of every dollar goes to supporting

0:53:30.480 --> 0:53:33.480
<v Speaker 4>animal in our care for the American Humane Society.

0:53:34.120 --> 0:53:37.240
<v Speaker 3>It's really important because donors do not want to pay. John,

0:53:37.280 --> 0:53:38.879
<v Speaker 3>you may not like this. We want to pay for you.

0:53:39.800 --> 0:53:43.040
<v Speaker 4>They to pay for what are we doing to actually

0:53:43.200 --> 0:53:47.600
<v Speaker 4>change lives? That's right, you're not changing lives, but they

0:53:47.600 --> 0:53:51.080
<v Speaker 4>don't want to give, you know, a home. If fifty

0:53:51.120 --> 0:53:53.200
<v Speaker 4>dollars is going to be blown on a Christmas party,

0:53:53.239 --> 0:53:55.400
<v Speaker 4>you know they want to see change in the community.

0:53:55.520 --> 0:53:57.719
<v Speaker 3>So the charity navigator is very.

0:53:57.640 --> 0:53:59.880
<v Speaker 1>Important to us, which is why, by the way, the

0:54:00.160 --> 0:54:03.239
<v Speaker 1>audience and anybody running an operation. I don't have an

0:54:03.239 --> 0:54:07.759
<v Speaker 1>expense account, Okay, I have an expense report. There's so

0:54:07.880 --> 0:54:10.319
<v Speaker 1>much that getting into this, Brian is so much this

0:54:10.440 --> 0:54:14.080
<v Speaker 1>almost could be a series. I don't have an expense account.

0:54:14.400 --> 0:54:17.040
<v Speaker 1>I have an expense report. An expense report means I

0:54:17.040 --> 0:54:19.200
<v Speaker 1>put it on my credit card. Expense account is it

0:54:19.280 --> 0:54:22.719
<v Speaker 1>goes on the organization's credit card, and I'm even giving

0:54:22.760 --> 0:54:25.280
<v Speaker 1>a budget or something. I think there's really a prescription

0:54:25.760 --> 0:54:30.520
<v Speaker 1>for waste if you have expense account cards just willy

0:54:30.600 --> 0:54:32.840
<v Speaker 1>nilly running around, and I think a lot of fraud

0:54:33.160 --> 0:54:36.400
<v Speaker 1>happens that way. Expense report is I put it on

0:54:36.440 --> 0:54:40.120
<v Speaker 1>my credit card, then I issue an expense reimbursement request

0:54:40.680 --> 0:54:45.640
<v Speaker 1>and I've got to justify why I made that expense.

0:54:45.640 --> 0:54:47.279
<v Speaker 1>And by the way, while you're at it, why you're

0:54:47.280 --> 0:54:49.279
<v Speaker 1>answering these questions, Brian, you might as well tell the

0:54:49.280 --> 0:54:52.640
<v Speaker 1>audience how often you tell me no on whatever it is,

0:54:53.200 --> 0:54:57.080
<v Speaker 1>and why I have to empower you to tell me no,

0:54:57.440 --> 0:54:59.000
<v Speaker 1>even though I mean technically your boss.

0:55:00.120 --> 0:55:03.239
<v Speaker 4>Well, we always joke we want everything we do to

0:55:03.280 --> 0:55:05.560
<v Speaker 4>be looked through the lens it was it published on

0:55:05.600 --> 0:55:07.279
<v Speaker 4>the front page of the newspaper or the.

0:55:09.600 --> 0:55:11.200
<v Speaker 1>Do you never want to do anything you don't want

0:55:11.200 --> 0:55:13.520
<v Speaker 1>to see on the front page of New York Times

0:55:13.560 --> 0:55:15.560
<v Speaker 1>in five years. You want everything you do to be

0:55:15.640 --> 0:55:18.879
<v Speaker 1>transparent and you comfortable and cool with whatever it is.

0:55:20.040 --> 0:55:25.840
<v Speaker 4>So if John Smith's an expense reimbursement report and something's

0:55:25.880 --> 0:55:29.319
<v Speaker 4>on there, could it be a business expense yes, could

0:55:29.320 --> 0:55:32.279
<v Speaker 4>it be a legal expense yes? But would it pass

0:55:32.360 --> 0:55:35.200
<v Speaker 4>the muster of someone from the external going?

0:55:35.719 --> 0:55:37.760
<v Speaker 3>Is that the best use of the donor's funds?

0:55:38.200 --> 0:55:40.240
<v Speaker 2>And then sometimes sometimes I make a mistake.

0:55:40.320 --> 0:55:43.960
<v Speaker 1>Sometimes my team we'll put a personal expense on that

0:55:43.960 --> 0:55:46.480
<v Speaker 1>they didn't mean to you from a different card.

0:55:46.560 --> 0:55:49.759
<v Speaker 4>Yeah, yeah, So there's a various reasons why I kind

0:55:49.760 --> 0:55:52.120
<v Speaker 4>of push back sometimes But most of the time, John,

0:55:52.160 --> 0:55:54.719
<v Speaker 4>I'm just trying to build the justification in case I

0:55:54.719 --> 0:55:58.560
<v Speaker 4>get questioned on our financials that I understand what's in them.

0:55:58.880 --> 0:56:01.240
<v Speaker 1>But sometimes he says, I mean, it's not just about

0:56:01.280 --> 0:56:03.600
<v Speaker 1>expense reports. Sometimes he'll say no.

0:56:03.719 --> 0:56:07.240
<v Speaker 2>About like try to give an example.

0:56:07.600 --> 0:56:10.439
<v Speaker 1>Uh, I'll say I want to do X, and he'll say, no, John,

0:56:10.520 --> 0:56:14.080
<v Speaker 1>you we really can't do that. But he'll say, but

0:56:14.160 --> 0:56:15.960
<v Speaker 1>I know what you're trying to achieve. Let's do it

0:56:16.000 --> 0:56:20.360
<v Speaker 1>this other way because that's more appropriate. Uh. Like you know,

0:56:20.440 --> 0:56:22.560
<v Speaker 1>we may want to make a donation or maybe want

0:56:22.600 --> 0:56:25.399
<v Speaker 1>to make a but there's no budget for this particular thing,

0:56:25.520 --> 0:56:27.720
<v Speaker 1>or there's no you know. But we have an entity

0:56:27.760 --> 0:56:30.880
<v Speaker 1>called Hope Ventures and we invested it's a real life example.

0:56:30.880 --> 0:56:35.480
<v Speaker 1>We've invested in a company, uh, twenty five thousand dollars

0:56:35.520 --> 0:56:42.680
<v Speaker 1>in this company, the coff that Black Coffee company, and

0:56:42.680 --> 0:56:45.920
<v Speaker 1>and what Abara's going to do it? It was it

0:56:45.960 --> 0:56:48.360
<v Speaker 1>was there was no budget for there was it wasn't

0:56:48.640 --> 0:56:51.480
<v Speaker 1>really the cleanest way to go about it, even though

0:56:51.480 --> 0:56:55.440
<v Speaker 1>it's completely appropriate in line with our mission. But Hope Ventures,

0:56:55.800 --> 0:56:57.719
<v Speaker 1>that's exactly what Hope Ventures was set up to do.

0:56:58.080 --> 0:57:00.279
<v Speaker 1>And so Brian's job was to say, no, we're not

0:57:00.320 --> 0:57:02.480
<v Speaker 1>doing it that way. We can do it. We have

0:57:02.520 --> 0:57:05.000
<v Speaker 1>the money, we have the resources where within budget, but

0:57:05.120 --> 0:57:06.920
<v Speaker 1>we should do with that. We ain't talk about budgets.

0:57:07.040 --> 0:57:08.600
<v Speaker 1>What does that mean we made to come back and

0:57:08.600 --> 0:57:09.560
<v Speaker 1>do it budgets.

0:57:09.560 --> 0:57:13.480
<v Speaker 4>We didn't talk about legal entities because Operation Hope is

0:57:13.520 --> 0:57:17.120
<v Speaker 4>the umbrella company. We do have Hope Ventures, which is

0:57:18.080 --> 0:57:20.800
<v Speaker 4>LLC that's one hundred percent owned by Operation Hope, but

0:57:20.840 --> 0:57:23.080
<v Speaker 4>it's a separate legal entity. We had one for our

0:57:23.120 --> 0:57:30.200
<v Speaker 4>properties that was a separate llcors Advisors. So you can create.

0:57:30.800 --> 0:57:32.960
<v Speaker 2>Hope Hope Global forms.

0:57:33.680 --> 0:57:37.040
<v Speaker 4>You can create legal structures to accomplish what you're trying

0:57:37.080 --> 0:57:39.760
<v Speaker 4>to do, But then you've got to understand what activity

0:57:39.800 --> 0:57:42.360
<v Speaker 4>can be under which entity in which one that falls

0:57:42.360 --> 0:57:44.320
<v Speaker 4>in the best. Where me and John we're talking about

0:57:44.320 --> 0:57:46.640
<v Speaker 4>the Black Coffee investment, I was like, yeah, that really

0:57:46.640 --> 0:57:49.120
<v Speaker 4>doesn't invent the nonprofit Army used to be in our

0:57:49.440 --> 0:57:53.880
<v Speaker 4>Hope Ventures entity to make that investment and be an

0:57:53.920 --> 0:57:55.960
<v Speaker 4>equity holder in that company.

0:57:56.080 --> 0:58:00.960
<v Speaker 1>So audience hear this. The entrepreneur is is really important.

0:58:01.120 --> 0:58:04.960
<v Speaker 1>But the entrepreneur needs a banker and and a an accountant,

0:58:06.400 --> 0:58:08.840
<v Speaker 1>a financial officer, chief and age. So the chief financial

0:58:08.880 --> 0:58:14.600
<v Speaker 1>officer is the financial architect, the financial modeler for the

0:58:15.160 --> 0:58:18.680
<v Speaker 1>for the enterprise. The entrepreneur is the driver, the hunter,

0:58:19.000 --> 0:58:23.040
<v Speaker 1>the builder, right, And I keep saying every organization has

0:58:23.040 --> 0:58:25.600
<v Speaker 1>to have a hunter, a skinner, and a cook and

0:58:26.880 --> 0:58:29.120
<v Speaker 1>lands Triggs as part of the well. A lot of

0:58:29.120 --> 0:58:32.960
<v Speaker 1>our folks are doing the cooking, delivering the product to

0:58:33.040 --> 0:58:36.040
<v Speaker 1>the audience. The analysts are a lot of folks. Rachel

0:58:36.120 --> 0:58:40.600
<v Speaker 1>daff Chief of staff, Bill Fair Uh, Tina Fair Uh,

0:58:41.000 --> 0:58:46.000
<v Speaker 1>Deborah Collins, LaToya Hall Uh, Sir James Buchannan, There's a

0:58:46.000 --> 0:58:49.440
<v Speaker 1>whole bunch of folks, uh, his accounting, Michael Smith. There's

0:58:49.440 --> 0:58:51.960
<v Speaker 1>a lot of people in the engine room who are

0:58:52.480 --> 0:58:57.200
<v Speaker 1>the skinners and Uh and I'm I'm the I'm clearly

0:58:57.240 --> 0:59:02.680
<v Speaker 1>the hunter. And Brian's probably the chief skinner. Brian Bett

0:59:02.760 --> 0:59:05.400
<v Speaker 1>the chief skinner. We haven't talked about budgets. You've got

0:59:05.440 --> 0:59:07.520
<v Speaker 1>to have a budget, got to stay within it. We

0:59:07.560 --> 0:59:09.440
<v Speaker 1>talked a little bit about what goes in a budget

0:59:09.560 --> 0:59:12.120
<v Speaker 1>and the kinds of revenue. We talked a little bit

0:59:12.120 --> 0:59:17.880
<v Speaker 1>about liabilities. I think we've covered generally speaking, it's really

0:59:17.880 --> 0:59:21.840
<v Speaker 1>you got the boss. So the banker and the accountant

0:59:22.280 --> 0:59:24.800
<v Speaker 1>and others keeps the entrepreneur on the road.

0:59:24.880 --> 0:59:26.480
<v Speaker 2>The entrepreneur is going.

0:59:26.280 --> 0:59:29.040
<v Speaker 1>So fast the entrepreneur can run off off the road,

0:59:29.080 --> 0:59:31.520
<v Speaker 1>run into a ditch. So the banker's job is not

0:59:31.600 --> 0:59:33.840
<v Speaker 1>just to say no, no, no, no, name no, or

0:59:33.840 --> 0:59:37.120
<v Speaker 1>the account because you need the entrepreneur growing. Without growth

0:59:37.360 --> 0:59:40.800
<v Speaker 1>the entrepreneurs, there's nothing but the banker and the accountant

0:59:40.840 --> 0:59:42.840
<v Speaker 1>and the auditor and the auditors.

0:59:42.400 --> 0:59:47.000
<v Speaker 2>To fuss about. Right, So the entrepreneur needs.

0:59:48.360 --> 0:59:52.360
<v Speaker 1>The guard rails of the of the protectors of these

0:59:52.600 --> 0:59:57.080
<v Speaker 1>rows of accounting and finance. Likewise, accounting of finance, legal,

0:59:57.200 --> 1:00:01.280
<v Speaker 1>et cetera. Needs the fuel of a guy like me

1:00:01.440 --> 1:00:05.360
<v Speaker 1>or a woman, an entrepreneur who's hunting every day, who's

1:00:05.400 --> 1:00:08.800
<v Speaker 1>going don't do one, do both, otherwise you have busyness

1:00:08.800 --> 1:00:11.600
<v Speaker 1>and not a real business. Most people think that movements

1:00:11.600 --> 1:00:14.760
<v Speaker 1>are built on passion and speeches, but movements are actually

1:00:15.200 --> 1:00:20.520
<v Speaker 1>survive because of systems, budgets and discipline. And Brian Bett

1:00:20.640 --> 1:00:24.800
<v Speaker 1>runs the operational engine behind Operation Hope. Today we're talking

1:00:24.800 --> 1:00:28.120
<v Speaker 1>about but what's behind the curtain and how the mission

1:00:28.160 --> 1:00:31.280
<v Speaker 1>actually works in a real tangible way.

1:00:31.280 --> 1:00:33.720
<v Speaker 2>We run it like a business.

1:00:35.920 --> 1:00:39.080
<v Speaker 1>Brian as we wrap up, is there anything we could

1:00:39.080 --> 1:00:40.120
<v Speaker 1>have gone on for another hour?

1:00:40.240 --> 1:00:43.600
<v Speaker 2>Actually? Is there anything? Yeah? Is there anything you want

1:00:43.600 --> 1:00:44.880
<v Speaker 2>to cover that we haven't?

1:00:46.040 --> 1:00:49.280
<v Speaker 4>No. I mean I'd like to make a quick statement

1:00:49.320 --> 1:00:51.919
<v Speaker 4>about what you said, is that you've got to have

1:00:52.080 --> 1:00:58.680
<v Speaker 4>that dreamer, that entrepreneurial mindset to really look at future possibilities.

1:00:58.920 --> 1:01:02.400
<v Speaker 4>Where I see my role is really protecting you to

1:01:02.440 --> 1:01:05.840
<v Speaker 4>make sure you're making their best decisions with all the information.

1:01:06.080 --> 1:01:09.320
<v Speaker 3>So pointing out risk. Just just because you have a.

1:01:09.400 --> 1:01:12.040
<v Speaker 4>Risk doesn't mean we're not going to do something, but

1:01:12.080 --> 1:01:14.480
<v Speaker 4>we need to be aware of it.

1:01:14.840 --> 1:01:16.880
<v Speaker 3>So you know, my job is not to say no

1:01:16.960 --> 1:01:17.320
<v Speaker 3>to John.

1:01:17.360 --> 1:01:19.360
<v Speaker 4>It's really to point out and make sure we have

1:01:19.400 --> 1:01:22.280
<v Speaker 4>a complete picture before we move into something.

1:01:22.320 --> 1:01:24.040
<v Speaker 3>So it really does have to be a partnership.

1:01:24.240 --> 1:01:28.680
<v Speaker 2>Sometimes he doesn't say no, which is fun. Sometimes anyway

1:01:29.320 --> 1:01:31.240
<v Speaker 2>he protects me, he protects the organization.

1:01:31.560 --> 1:01:34.000
<v Speaker 3>Yeah, but it really has to be that partnership.

1:01:34.080 --> 1:01:36.320
<v Speaker 4>So you know, when you're looking at those two roles,

1:01:36.360 --> 1:01:38.600
<v Speaker 4>they don't conflict with each other. They have to work

1:01:38.640 --> 1:01:41.360
<v Speaker 4>together because, like you said, one without the other does

1:01:41.400 --> 1:01:42.720
<v Speaker 4>not make a healthy organization.

1:01:43.200 --> 1:01:44.960
<v Speaker 1>And then you've got the board of directors, which Brian

1:01:45.040 --> 1:01:47.880
<v Speaker 1>also deals, which is a governance role, and Brian has

1:01:47.920 --> 1:01:52.920
<v Speaker 1>to manage between operations, executive branch me and governance.

1:01:53.080 --> 1:01:55.280
<v Speaker 2>He's got a he's got to work. And then the

1:01:55.320 --> 1:01:57.280
<v Speaker 2>outside vendors.

1:01:57.080 --> 1:01:59.440
<v Speaker 1>Like the added firm and accounting firm which may be

1:01:59.480 --> 1:02:03.680
<v Speaker 1>different from sometimes and others to make in legal all

1:02:03.720 --> 1:02:05.320
<v Speaker 1>these things. It's like herding cats.

1:02:06.680 --> 1:02:09.160
<v Speaker 4>And all we're trying to do John on a daily

1:02:09.200 --> 1:02:12.240
<v Speaker 4>basis is deliver on our mission. So yes, we think

1:02:12.240 --> 1:02:15.680
<v Speaker 4>about real impact. It doesn't scale by accident. You've got

1:02:15.720 --> 1:02:18.520
<v Speaker 4>to have those systems, you've got to have those partnerships.

1:02:18.800 --> 1:02:20.600
<v Speaker 4>And then we didn't even get into you've got to

1:02:20.600 --> 1:02:23.919
<v Speaker 4>have people that deeply believe in the mission. And I'm

1:02:23.920 --> 1:02:26.880
<v Speaker 4>excited to say that. You know, Operation Hope just received

1:02:26.920 --> 1:02:31.000
<v Speaker 4>an award for top Workplace for a nonprofit. So that

1:02:31.120 --> 1:02:34.080
<v Speaker 4>means our happy. Our employees are engaged, they believe in

1:02:34.080 --> 1:02:38.040
<v Speaker 4>the organization. They're being fulfilled here. So we've got Charity

1:02:38.120 --> 1:02:43.240
<v Speaker 4>navigator on fiscal and transparency. We've got our employees recognizing

1:02:43.320 --> 1:02:45.960
<v Speaker 4>us as a top workplace. We've got our partners that

1:02:46.000 --> 1:02:49.200
<v Speaker 4>continue to invest in us because we deliver on our promises.

1:02:49.680 --> 1:02:52.840
<v Speaker 1>Atlanta Business Chronicle keeps recognizing as one of the biggest

1:02:52.840 --> 1:02:57.320
<v Speaker 1>nonprofits in all of Atlanta, and we're the largest big

1:02:57.360 --> 1:02:59.240
<v Speaker 1>blackmail nonprofit in US history.

1:03:00.320 --> 1:03:01.840
<v Speaker 2>And there's a lot of first.

1:03:02.280 --> 1:03:06.120
<v Speaker 1>And we're I think we're just we've only just begun

1:03:06.200 --> 1:03:09.920
<v Speaker 1>now adding hope AI to our work around financial literacy.

1:03:10.600 --> 1:03:12.640
<v Speaker 1>Are there any takeaways that you have for the audience,

1:03:12.840 --> 1:03:18.640
<v Speaker 1>any recommendations for founders, entrepreneurs, dreamers out there? Nonprofit people

1:03:18.640 --> 1:03:20.760
<v Speaker 1>are trying to run a nonprofit, want to run a nonprofit,

1:03:20.800 --> 1:03:21.800
<v Speaker 1>want to run a for profit?

1:03:21.880 --> 1:03:24.200
<v Speaker 2>Pleas at nonprofit people see me. I think it's easy

1:03:24.200 --> 1:03:24.680
<v Speaker 2>to do both.

1:03:24.720 --> 1:03:28.640
<v Speaker 1>It's not easy, and it's expensive to have separate infrastructure,

1:03:28.680 --> 1:03:31.240
<v Speaker 1>but you must. You cannot blend these two together. That's

1:03:31.240 --> 1:03:33.280
<v Speaker 1>the best way to go to jail or get in trouble.

1:03:33.480 --> 1:03:37.000
<v Speaker 1>Any suggestions you have as we wrap this up in general.

1:03:37.240 --> 1:03:39.480
<v Speaker 4>Yeah, I mean, I think you've got to prepare. You

1:03:39.520 --> 1:03:43.160
<v Speaker 4>can't go into it based emotion. You can't go into

1:03:43.200 --> 1:03:47.200
<v Speaker 4>it without knowledge. And there are so many organizations out

1:03:47.200 --> 1:03:50.160
<v Speaker 4>there here in at Georgia, we've got the Georgia Center

1:03:50.160 --> 1:03:52.880
<v Speaker 4>for Nonprofits that will give you training on how to

1:03:52.920 --> 1:03:56.640
<v Speaker 4>create a nonprofit, how to manageable ward out of you know,

1:03:57.520 --> 1:04:00.600
<v Speaker 4>financial statements for non financial peace people so that you

1:04:00.720 --> 1:04:04.000
<v Speaker 4>understand every aspect of it. So I would encourage you

1:04:04.040 --> 1:04:08.720
<v Speaker 4>to get connected to all of these resources. Fully understand

1:04:08.760 --> 1:04:11.000
<v Speaker 4>what you're getting yourself into. Because this sounds great. I'm

1:04:11.040 --> 1:04:13.960
<v Speaker 4>going to start a nonprofit to do X, but do

1:04:14.040 --> 1:04:16.760
<v Speaker 4>you really understand what it's going to take from a

1:04:16.800 --> 1:04:21.560
<v Speaker 4>compliance standpoint, a framework standpoint. It may be a great idea,

1:04:21.600 --> 1:04:25.120
<v Speaker 4>but I always want to get everybody knowledge before they

1:04:25.200 --> 1:04:29.200
<v Speaker 4>get into it because it is so hard to get

1:04:29.200 --> 1:04:31.400
<v Speaker 4>off the rails. And we want to make sure all

1:04:31.400 --> 1:04:33.920
<v Speaker 4>of our companies have seed. So let's make sure we

1:04:33.960 --> 1:04:36.160
<v Speaker 4>give you the infrastructure and the knowledge to do that.

1:04:38.000 --> 1:04:41.520
<v Speaker 2>I love me some Brian Betts, and I trust John Homan.

1:04:41.960 --> 1:04:44.000
<v Speaker 1>This is a this is a This is a brilliant dude,

1:04:44.040 --> 1:04:46.360
<v Speaker 1>and I'm glad that I'm able to let the audience

1:04:46.360 --> 1:04:48.120
<v Speaker 1>see and hear who he is.

1:04:48.920 --> 1:04:53.480
<v Speaker 2>He doesn't get credit for all that he does. I

1:04:53.520 --> 1:04:54.200
<v Speaker 2>love him so much.

1:04:54.360 --> 1:04:58.280
<v Speaker 1>I made him part of the historic Founding Special Forces

1:04:58.280 --> 1:05:02.800
<v Speaker 1>Team and the Rider Die Special Forces Team, my key

1:05:02.920 --> 1:05:05.920
<v Speaker 1>group of leaders. And when I sold one of my

1:05:06.000 --> 1:05:09.120
<v Speaker 1>companies a few years ago, you guys can watch this video.

1:05:09.320 --> 1:05:12.520
<v Speaker 1>One of the people who I surprised who he didn't

1:05:12.560 --> 1:05:14.680
<v Speaker 1>know was getting anything I gave.

1:05:15.320 --> 1:05:16.640
<v Speaker 2>I gave everybody a new.

1:05:16.520 --> 1:05:19.760
<v Speaker 1>Car, a car and plus some cash, investment, cash, whatever.

1:05:20.320 --> 1:05:23.240
<v Speaker 1>And I surprised Brian with a car which I think

1:05:23.400 --> 1:05:26.120
<v Speaker 1>was his dream car, and he is and sold it.

1:05:26.200 --> 1:05:27.920
<v Speaker 2>I think I think actually likes that.

1:05:28.560 --> 1:05:30.400
<v Speaker 1>But that's what I was able to do that in

1:05:30.400 --> 1:05:32.880
<v Speaker 1>my for profit world to help people in my nonprofit world.

1:05:32.880 --> 1:05:35.800
<v Speaker 1>But that's that's how much I treasure this guy. He

1:05:35.880 --> 1:05:39.680
<v Speaker 1>really treats Operational like it's his own. He treats me

1:05:39.760 --> 1:05:42.120
<v Speaker 1>like I'm family, and which means sometimes you have to

1:05:42.160 --> 1:05:44.800
<v Speaker 1>tell family, let's do something this way versus that way.

1:05:44.920 --> 1:05:48.800
<v Speaker 1>You have to empower people to give you constructive criticism.

1:05:49.000 --> 1:05:50.680
<v Speaker 1>Otherwise they can't help you. You just have a bunch

1:05:50.720 --> 1:05:52.360
<v Speaker 1>of yes people around you, and they're gonna get you

1:05:52.400 --> 1:05:54.360
<v Speaker 1>into trouble. You can get yourself in trouble because you

1:05:54.360 --> 1:05:56.840
<v Speaker 1>don't know everything. You may be smart is what you

1:05:56.920 --> 1:05:59.040
<v Speaker 1>don't know that you don't know and you think you know.

1:05:59.600 --> 1:06:03.080
<v Speaker 1>So Brian, thank you very much, great job you're doing.

1:06:03.320 --> 1:06:04.920
<v Speaker 1>I think we need to have you back. I think

1:06:04.960 --> 1:06:07.520
<v Speaker 1>there's so much weak ground we didn't cover. Once you

1:06:07.520 --> 1:06:12.040
<v Speaker 1>think about Brian all the stuff we didn't cover. I wonder, Gee,

1:06:12.120 --> 1:06:14.600
<v Speaker 1>it's gonna I hope we can get you know, forty

1:06:14.600 --> 1:06:16.360
<v Speaker 1>five minutes for an hour. It is, this is we've

1:06:16.400 --> 1:06:18.840
<v Speaker 1>run out of time and there's so much more. So

1:06:18.920 --> 1:06:21.480
<v Speaker 1>think about all of a sudden we didn't cover that

1:06:21.480 --> 1:06:25.200
<v Speaker 1>we should cover the next time and the audience. Go

1:06:25.280 --> 1:06:27.440
<v Speaker 1>in the comments when you see out takes on social

1:06:27.440 --> 1:06:30.200
<v Speaker 1>media and say, can you please address x Y and

1:06:30.320 --> 1:06:32.600
<v Speaker 1>Z because there's some things that Brian and I might

1:06:32.680 --> 1:06:37.439
<v Speaker 1>just assume that you know and we're we don't. Shake

1:06:37.440 --> 1:06:39.120
<v Speaker 1>Tree tells me all the time, John, you got to

1:06:39.160 --> 1:06:42.720
<v Speaker 1>make this simple. Don't assume that people know X Y

1:06:42.760 --> 1:06:45.120
<v Speaker 1>and Z. Brian, last word from you.

1:06:45.720 --> 1:06:48.480
<v Speaker 3>Yah, I'd be more than excited to come back and

1:06:48.680 --> 1:06:51.160
<v Speaker 3>talk to your viewers and listeners. And it's just been

1:06:51.200 --> 1:06:51.920
<v Speaker 3>a real pleasure.

1:06:52.040 --> 1:06:52.200
<v Speaker 2>You know.

1:06:52.280 --> 1:06:54.880
<v Speaker 4>I enjoyed my work here in Operation Hope, knowing that

1:06:54.920 --> 1:06:59.040
<v Speaker 4>we're changing lives on a daily basis, not just giving

1:06:59.040 --> 1:07:03.160
<v Speaker 4>a handout or giving it and empowering them with Big Lady.

1:07:03.680 --> 1:07:05.800
<v Speaker 3>And that's something you can't take away as.

1:07:05.720 --> 1:07:11.040
<v Speaker 1>Your dignity a man, everybody should want to have somebody

1:07:11.120 --> 1:07:14.760
<v Speaker 1>as smart as Brian betts On on their side as

1:07:14.800 --> 1:07:18.280
<v Speaker 1>their ride or die partner. He's making smart sexy. We're

1:07:18.320 --> 1:07:20.280
<v Speaker 1>making dumb sexy for way too long. We need to

1:07:20.280 --> 1:07:23.080
<v Speaker 1>make smart sexy again. Ladies and gentlemen. This is Money

1:07:23.080 --> 1:07:25.840
<v Speaker 1>and Wealth on the Black Effect Network on iHeart Radio.

1:07:26.160 --> 1:07:28.800
<v Speaker 1>And this has been Brian Betts in conversation with me,

1:07:29.320 --> 1:07:32.120
<v Speaker 1>President Chief Financial Officer, and we even talk about what

1:07:32.120 --> 1:07:36.200
<v Speaker 1>the presidency means. So much stuff of Operation Hope and

1:07:36.440 --> 1:07:42.480
<v Speaker 1>what's behind the curtain of Hope, how it is a

1:07:42.600 --> 1:07:48.439
<v Speaker 1>mission made real through management. Money and Wealth with John

1:07:48.480 --> 1:07:51.680
<v Speaker 1>O'Brien is a production of the Black Effect Podcast Network.

1:07:52.000 --> 1:07:55.280
<v Speaker 1>For more podcasts from the Black Effect Podcast Network, visit

1:07:55.320 --> 1:07:59.400
<v Speaker 1>the iHeartRadio app, Apple Podcasts, or wherever you listen to

1:07:59.480 --> 1:08:00.800
<v Speaker 1>your favorite shows.