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Speaker 1: When you subscribe to Bloomberg, you will get more than news.

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Speaker 1: dot com. Slash you will You're coming to bed hunt? Yep, hown,

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Speaker 1: I'll be right there. Just gotta turn out the light.

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Speaker 1: Oh hey, some thing's never change, like your kids always

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Speaker 1: leaving tiny toys on the floor for you to step

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Speaker 1: on and Gango saving folks lots of money on their

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Speaker 1: car insurance. Sweetie, I think I left the downstairs light on.

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Speaker 1: Please don't make me go. Fifteen minutes could save you more.

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Speaker 1: Conquer your New Year's resolutions with the Before Breakfast podcast.

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Speaker 1: In each bite sized daily episode, you'll learn how to

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Speaker 1: make the most of your time with practical tools to

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Speaker 1: help you feel less busy and get more done. Listen

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Speaker 1: to Before Breakfast on the I Heart Radio app four

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Speaker 1: wherever you get your podcasts. Good morning, this is Laura.

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Speaker 1: Welcome to the new Corner Office the podcast where we

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Speaker 1: share strategies for thriving in the new world of work,

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Speaker 1: where location and ours are more flexible than in the past.

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Speaker 1: Today's tip is to be your own receptionist or do

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Speaker 1: other frontline work from time to time. If you're in

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Speaker 1: a leadership role at your organization, you probably take a

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Speaker 1: broad view of your organization's work. You focus on the

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Speaker 1: mission you ask about the bottom line. Is your market

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Speaker 1: share growing, what our employee retention rates, what new competitors

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Speaker 1: have entered your space. Questions like these are essential, but

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Speaker 1: sometimes it can also be helpful to get down into

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Speaker 1: the weeds so you can understand the everyday experiences of

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Speaker 1: your clients and customers. One great way to do this

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Speaker 1: is to fill in as the receptionist every now and

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Speaker 1: then pick up the phone for the mainline at your

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Speaker 1: organization and pay attention to what colors have to say.

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Speaker 1: You could do the digital equivalent by fielding the queries

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Speaker 1: that come into your organization's main inbox. Do you get

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Speaker 1: questions from customers about whether your current hours and services

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Speaker 1: are the same as usual or whether there have been

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Speaker 1: COVID related adjustments. If so, maybe you can make this

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Speaker 1: information easier to find on your website or social media.

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Speaker 1: Are concerned clients calling or emailing because they haven't yet

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Speaker 1: received a mailing they usually get in early December, Maybe

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Speaker 1: that means you need to communicate more clearly that you've

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Speaker 1: gone all digital this year. Are you getting compliments about

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Speaker 1: a recent webinar and inquiries about whether the recording is

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Speaker 1: available for people who couldn't attend. That is a great

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Speaker 1: occasion to share the positive feedback with the person who

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Speaker 1: put together the webinar and talk with the communications team

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Speaker 1: about promoting the recording to new audiences. It's easy to

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Speaker 1: assume that as a senior leader, your time is best

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Speaker 1: spent far away from day to day operations, and that's

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Speaker 1: generally true. But by taking a different perspective from time

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Speaker 1: to time, you can enjoy a front row seat to

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Speaker 1: see the experiences of your customers or clients. By filling

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Speaker 1: in as a frontline worker every now and then, or

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Speaker 1: by shadowing a frontline worker, you can learn a lot

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Speaker 1: about how your organization is serving your customers, and you

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Speaker 1: will definitely get ideas for how your organization can do

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Speaker 1: its job even better. In the meantime, this is Laura,

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Speaker 1: Thanks for listening and here's the succeeding in the New

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Speaker 1: Corner Office. The New Corner Office is a production of

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Speaker 1: I Heart Radio. For more podcasts, visit the I Heart

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Speaker 1: Radio app, Apple Podcasts, or wherever you get your favorite shows.

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Speaker 1: You're coming to bed hunt, Yep, honey, I'll be right there.

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Speaker 1: Just gotta turn out the light. Oh oh, some thing's

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Speaker 1: never change, like your kids always leaving tiny toys on

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Speaker 1: the floor for you to step on and Gango saving

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Speaker 1: folks lots of money on their car insurance. Sweetie, I

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Speaker 1: think I left the downstairs light on. Please don't make

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Speaker 1: me go. Fifteen minutes could save you or more. What's up?

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Speaker 1: What's Up? This is Robin Dixon, co host Reasonably Shady,

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Speaker 1: which has just been nominated for an n double A

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Speaker 1: CP Image Award in the Outstanding Arts and Entertainment Podcast category.

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Speaker 1: This is so big for Gezelle and I and of

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Speaker 1: course we must thank all of our fantastic listeners. But

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Speaker 1: we need your help. Visit vote dot M double A

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Speaker 1: CP Image Awards dot net to vote for Reasonably Shady.

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Speaker 1: That's vote dot n a A CP Image Awards dot net.

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Speaker 1: But don't wait. Voting closes on February five at nine

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Speaker 1: pm Eastern, and make sure to listen to Reasonably Shady

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Speaker 1: every single Monday on the Black Effect Podcast Network. Hello, Hello, Hey,

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Speaker 1: I don't know if you heard, but my podcast Checking

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Speaker 1: It has been nominated for the Double a CP Image

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Speaker 1: Award in the category of Outstanding Lifestyle and Self Help Podcast.

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Speaker 1: I'm grateful for the nomination. I I almost didn't even

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Speaker 1: do a podcast because I was just wanting there are

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Speaker 1: thousands of podcasts out there and why is my voice needed.

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Speaker 1: But a nomination from the d A CP lets me

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Speaker 1: know that I made the right choice and I encourage

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Speaker 1: you to do Don't worry if there are thousands of

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Speaker 1: something else that you want to do. No nobody has

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Speaker 1: your sauce, so listen. You can still vote. Go to

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Speaker 1: vote dot Double a CP Image Awards dot net. You

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Speaker 1: have until February five, um nine pm Eastern Standard time,

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Speaker 1: and please listen to my podcast. We're part of the

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Speaker 1: Black Effect Podcast Network on the I Heart Radio app

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Speaker 1: or wherever you get your podcast. Thank you for checking in.