WEBVTT - Bloomberg Businessweek Weekend - May 20th, 2022

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<v Speaker 1>This is Bloomberg Business Week Inside from the reporters and

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<v Speaker 1>editors who bring you America's most trusted business magazine, plus

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<v Speaker 1>global business finance and tech news as it happened. Bloomberg

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<v Speaker 1>Business Week with Carol Messer and Bloomberg Quick Takes Tim

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<v Speaker 1>Stinovic on Bloomberg Radio. Hi, everyone, Welcome to the weekend

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<v Speaker 1>edition of Bloomberg Business Week. We've got a packed show

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<v Speaker 1>this weekend. We're going to get a pulse check on

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<v Speaker 1>the American consumer with a host of CEOs. We've got

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<v Speaker 1>the CEOs of H and R. Block, the CEO of

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<v Speaker 1>New Balance, and the CEO of Sonos. We're also gonna

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<v Speaker 1>find out how the industrial giant carrier is overcoming supply

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<v Speaker 1>chain snarls and a tight labor market. Plus, my co host,

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<v Speaker 1>Carol Masser was in Panama this past week. She was

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<v Speaker 1>there for the Bloomberg New Economy event called Gateway Latin America.

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<v Speaker 1>We'll hear from her panel. She had a lot of

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<v Speaker 1>executives on it. They talked about the key issues that

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<v Speaker 1>are facing both developed and emerging economies. All of that

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<v Speaker 1>to come. We begin with this week's cover story, though,

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<v Speaker 1>the long slow death of Lehman Brothers is almost complete.

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<v Speaker 1>Bloomberg News reporters Luca day Pali and Jeremy Hill co

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<v Speaker 1>wrote the piece. Jeremy and Business Week editor Joel Webber

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<v Speaker 1>joined me and senior markets reporter Katie Greifeld to explain

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<v Speaker 1>why there's still work to be done even fourteen years

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<v Speaker 1>after Lehman's collapse. We're in some version of a of

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<v Speaker 1>a sell off now. Everyone's fearful that, you know, the

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<v Speaker 1>bottom could fall out at any moment and things get

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<v Speaker 1>much worse. And here we are talking about, you know,

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<v Speaker 1>the thing that kicked off a financial crisis all those

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<v Speaker 1>years ago. Um, Jeremy, how did how did you find

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<v Speaker 1>a role in this story? Um? Yeah? So, as a

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<v Speaker 1>bankruptcy and distress debt reporter, I'm always pouring through legal

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<v Speaker 1>documents and looking for wonky court fights about this and that,

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<v Speaker 1>who is owed one and why they are owded? And

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<v Speaker 1>as you said, Luke actually got in touch with me

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<v Speaker 1>about this, this case going on in the UK over

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<v Speaker 1>these weird subordinated notes called e caps, and he's like

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<v Speaker 1>sending me stories of out how it's so interesting that

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<v Speaker 1>you know these guys they got these they got these

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<v Speaker 1>scraps of debt for almost free and they might get

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<v Speaker 1>a bunch of money. It's very complicated. But underneath all

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<v Speaker 1>of this are these people that are still in what

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<v Speaker 1>are now small offices in the US and in the

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<v Speaker 1>UK that are kind of overseeing the corps of Lehman brothers.

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<v Speaker 1>They're they're pushing paper, they're looking for good times to

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<v Speaker 1>sell their remaining assets and uh, as you said, kind

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<v Speaker 1>of eking out those those last pennies from the estate.

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<v Speaker 1>And Jeremy, you have a lot of great characters in here.

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<v Speaker 1>Let's start with Darryl Radigan. Who was he? Darryl Radigan,

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<v Speaker 1>that was Luca spoke a lot with him. He has

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<v Speaker 1>been in charge of UM some property assets in the

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<v Speaker 1>UK and has done a fantastic job from what we

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<v Speaker 1>can tell, because creditors there have done much much better

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<v Speaker 1>than anybody expected. Um So he was basically one of

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<v Speaker 1>the people that was tasked with, rather than dumping all

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<v Speaker 1>of the bad property assets when we went bankrupt, kind

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<v Speaker 1>of waiting, letting those mature like a fine wine and

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<v Speaker 1>then finding a good time to sell them. So obviously

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<v Speaker 1>there are a ton of bankruptcies every year, uh, none

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<v Speaker 1>as big as Lehman. But what what else has distinguished

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<v Speaker 1>Lehman's long, slow death. The size is, of course important,

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<v Speaker 1>the length is extremely notable, because I mean we're talking

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<v Speaker 1>about nearly fourteen years here. Bankruptcy is often you know,

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<v Speaker 1>even when they fade away from the headlines, there's a

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<v Speaker 1>lot of clean up work to do um But you know,

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<v Speaker 1>mostly we're talking a few years, five years something Sears

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<v Speaker 1>for example, still going on in the background. There's things

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<v Speaker 1>to sort out there. But I mean, this is more

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<v Speaker 1>than a decade we're talking about. Everybody has not forgotten

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<v Speaker 1>about Lehman. But I'm sure I wasn't aware that they

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<v Speaker 1>still have an office space in the Bowery Savings Bank

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<v Speaker 1>building in Midtown. People so still kicking. It's their their

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<v Speaker 1>whole life. They're living and breathing Lehman Brothers to this day.

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<v Speaker 1>It is the cover story of the upcoming issue of

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<v Speaker 1>Amberg Business weeken. It's a great read when you're actually

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<v Speaker 1>reading it in the magazine, but it's also a really

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<v Speaker 1>good read if you're reading it online because it's an

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<v Speaker 1>interactive presentation, and I think it gives a really good

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<v Speaker 1>explanation of how creditors are repaid Jeremy for people who

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<v Speaker 1>aren't familiar with it. Can you kind of sort of

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<v Speaker 1>go through that waterfall? Sure? Yes, when we talk about

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<v Speaker 1>a waterfall in bankruptcy, Uh, you want to sort of

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<v Speaker 1>imagine a stack of champagne flutes um that those by

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<v Speaker 1>the way, Sorry about that, jo Joel, Did you hold on,

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<v Speaker 1>hold on, hold on, Joel? Did you know that before

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<v Speaker 1>you were ordering the art and doing the graphics. I

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<v Speaker 1>like champagne, you know, and I like my champagne and

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<v Speaker 1>more than yeah, you know, just so you're gonna drink it,

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<v Speaker 1>drink it right right? Sorry? Go ahead, Well that's that's

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<v Speaker 1>that's very okay. UM. So imagine a waiter pouring the

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<v Speaker 1>champagne um into the glasses. I'm not even want to

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<v Speaker 1>try to pronounce the correct word. UM. The people with

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<v Speaker 1>the most senior debt we're talking about like secured loans,

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<v Speaker 1>like a mortgage, UM on a house is secured by

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<v Speaker 1>the house itself. People who actually have claims to the assets,

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<v Speaker 1>they get their cups filled up first, and then below

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<v Speaker 1>those there are cups that have weaker claims to the

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<v Speaker 1>estate or none at all, so they just get whatever

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<v Speaker 1>is overflowing. Um. In the UK, there was way more

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<v Speaker 1>champagne than anybody anticipated. So people at the very bottom

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<v Speaker 1>ended up getting their fill um, and that's very unusual.

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<v Speaker 1>I don't know. I'm still stuck on, Darryl. I mean,

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<v Speaker 1>how many people are going to say, you're still stuck

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<v Speaker 1>on Champagne? I mean, thank you? I hate I hate

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<v Speaker 1>coop glasses. I have to say, they're so hard to

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<v Speaker 1>drink out of it. But anyway, Darryl Radigan, how many

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<v Speaker 1>just makes you drink it quicker? I don't know, just

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<v Speaker 1>to get it at a level where you can actually

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<v Speaker 1>use the glass. You guys are at a good mood

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<v Speaker 1>where it's my birthday tempt Yeah, I'm surprised Champagne. Thank you?

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<v Speaker 1>Um later after five, Jeremy, how many people are there,

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<v Speaker 1>like Darryl Radigan that are just sort of helping to

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<v Speaker 1>put Lehman finally in his final resting place. Sure, so

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<v Speaker 1>let's talk about the us UM. Not so long ago,

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<v Speaker 1>a few years ago, there were a couple of hundred

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<v Speaker 1>people that were still sort of acting as portfolio managers

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<v Speaker 1>for this like used financial Asset sales lot UM, and

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<v Speaker 1>now we're down to about twenty as best as we

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<v Speaker 1>can tell. UM. Not a lot of going into the

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<v Speaker 1>office these days, as with many of us. But so

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<v Speaker 1>we're all here. We are all here today. That was

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<v Speaker 1>Bloomberg News Bankruptcy and Distressed Debt reporter Jeremy Hill, along

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<v Speaker 1>with Business Week editor Joel Webber Katie Greifeld also taking

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<v Speaker 1>part coming up tackling the threat of global food shortages.

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<v Speaker 1>You're listening to Bloomberg Business Week. This is Bloomberg. This

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<v Speaker 1>is Bloomberg Business Week with Carol Messer and Bloomberg Quick

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<v Speaker 1>Takes Tim Spinovik from Bloomberg Radio. One thing that's become

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<v Speaker 1>abundantly clear over the last few months to a lot

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<v Speaker 1>of people is that Ukraine is the bread basket of Europe,

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<v Speaker 1>and of course it's currently a battlefield. Export roots through

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<v Speaker 1>the Black Sea to Africa in the Middle East are blocked.

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<v Speaker 1>A global fertilizer shortage is putting many key crops in jeopardy.

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<v Speaker 1>So just how dire is the threat to our global

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<v Speaker 1>food supply and what can be done to mitigate the damage.

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<v Speaker 1>Carol Master was in Panama this past week covering the

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<v Speaker 1>Bloomberg New Economy event called Gateway Latin America. Here now

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<v Speaker 1>is an excerpt from her panel discussion with Earther and

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<v Speaker 1>cousin founder and CEO of Food Systems for the Future,

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<v Speaker 1>Mauricio Rodriguez, Bayer's President for the Crop Science Division in

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<v Speaker 1>Latin America, Bio Sarah's Crop Solutions CFO, and Rique Lopez

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<v Speaker 1>Lacube and Marcella Escobari, Assistant Administrator of USAID's Bureau for

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<v Speaker 1>Latin America and the Caribbean. What one action that governments

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<v Speaker 1>are large companies could take today that would make you

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<v Speaker 1>think of the significant difference in terms of our global

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<v Speaker 1>food supplied helping smaller farmers. So if I could jump in,

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<v Speaker 1>first thing for us it was the committee. So having

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<v Speaker 1>the commitment changed substantially the priority. So once we said

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<v Speaker 1>we need to reach out to a hundred million farmers

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<v Speaker 1>and chip a smallholders on to twenty thirty, it directed

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<v Speaker 1>all the efforts and we're seeing that that curve grows

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<v Speaker 1>substantially because then you fin out your your efforts to

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<v Speaker 1>make it happen, and you'll start to understand because different

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<v Speaker 1>from UH selling to a big grower that you don't

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<v Speaker 1>have the same financing problems, you don't have the same

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<v Speaker 1>logistic challenge and so on. You need to dip dive

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<v Speaker 1>and focus your intelligence in making that happen. And once

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<v Speaker 1>we started that, we have grown that curve substantially. As

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<v Speaker 1>I said, we are grovely in our two million farmers.

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<v Speaker 1>We want to reach out to three and a half

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<v Speaker 1>to four million farmers in a few years, but we

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<v Speaker 1>have already gone through that. So I think focus and

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<v Speaker 1>priority makes you have all the necessary resources for you

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<v Speaker 1>to make that happen. So the focus is like your action.

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<v Speaker 1>Yes that keep seeing it. And let me just point

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<v Speaker 1>out how important that hundred million number is in the

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<v Speaker 1>small hole de Farmer. Between the five hundred million small hole,

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<v Speaker 1>do farmers a commitment to support a hundred million. That's

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<v Speaker 1>a fifth of all the farmers in the world. That's massive,

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<v Speaker 1>and we need to remember that small holders, despite the

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<v Speaker 1>importance of the international trade system, to produce eighty percent

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<v Speaker 1>of all the food that is consumed in the countries

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<v Speaker 1>where they where they grow and work. You know what's

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<v Speaker 1>interesting is and prepping for this, as someone said to me,

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<v Speaker 1>we need to think about it's bigger than I mean.

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<v Speaker 1>It's everything, right, It's the food system, is logistics, it's

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<v Speaker 1>all the way from R and D to putting food

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<v Speaker 1>on the table. It's the entire system. How they interact.

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<v Speaker 1>You have to think about climate, if you think about water,

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<v Speaker 1>if doesn't have anything about feet, I mean, it's all

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<v Speaker 1>of them, right, I mean it's massive. How do we

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<v Speaker 1>do this in an economy when we're economics putting out

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<v Speaker 1>a number today and they're cutting global GDP growth by

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<v Speaker 1>one point six trillion, they're concerned about the pullback and globalization,

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<v Speaker 1>the impact of war is having we're seeing play out.

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<v Speaker 1>How do you continue to do the work that you're

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<v Speaker 1>talking about, Mauricio and make all of you in an

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<v Speaker 1>economy that may be top mooting forward. I mean, how

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<v Speaker 1>can you not continue to do it? Is the question?

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<v Speaker 1>But how do we do it right? Without just saying

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<v Speaker 1>very quickly, doing this work is part of solving those

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<v Speaker 1>economic problems because a productive agriculture system, because we're talking

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<v Speaker 1>about what happens not just on the farm, but in

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<v Speaker 1>those other areas as well, processing, warehousing, um as well

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<v Speaker 1>as retail and manufacturing, and so all of that supports

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<v Speaker 1>economic growth within a country. So making the kinds of

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<v Speaker 1>investments that will ensure the agriculture system, that food systems

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<v Speaker 1>ability to contribute to the GDP of any particular country

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<v Speaker 1>is quite critical to addressing the economic challenges that we're

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<v Speaker 1>facing today, and I think what you're posting is the

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<v Speaker 1>reality that we're seeing throughout the the the crisis are increasing.

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<v Speaker 1>We are in a in a crunch because you know, growth,

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<v Speaker 1>I mean has contracted seven percent in this region um

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<v Speaker 1>and I think there there's a pull from everywhere. But

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<v Speaker 1>sometimes it is not about the amount of money, right,

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<v Speaker 1>It is about how we surgically use that money, and

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<v Speaker 1>more so given the technology improvements that exists, that we

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<v Speaker 1>focus that money so that we have technologies that affect

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<v Speaker 1>the small holder that that you know, we have policies

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<v Speaker 1>that help these technologies spread. You know, when we spend

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<v Speaker 1>a couple of million dollars to to to secure and

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<v Speaker 1>the risk you know, a billion dollars towards smallholder farmers

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<v Speaker 1>like there are market failures that with little money, but

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<v Speaker 1>with focus, I think we can make a big difference.

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<v Speaker 1>And I think this is a time to be to

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<v Speaker 1>be to be surgical. Even when we look at the region,

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<v Speaker 1>every country is not being effected in the same way

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<v Speaker 1>in this crisis, and we need to act with that

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<v Speaker 1>with that nuance. Well, this is also interesting in that

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<v Speaker 1>we talk about you know, there are areas of the

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<v Speaker 1>world where there's potentially oversupply. We also have a incredible

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<v Speaker 1>amount of food waste, which also contributes to climate change.

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<v Speaker 1>I mean, it's this really vicious cycle of things that

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<v Speaker 1>are all connected that we need to kind of tackle

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<v Speaker 1>at the same time. You know, So how do we

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<v Speaker 1>kind of think about some of those issues tied altogether

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<v Speaker 1>in weekend? Mean, you guys are working and offer products

0:12:24.080 --> 0:12:26.720
<v Speaker 1>in terms of bioengineering, as you said, to kind of

0:12:26.760 --> 0:12:29.120
<v Speaker 1>provide that floor yield and help it out. How do

0:12:29.160 --> 0:12:31.160
<v Speaker 1>we even go further where the world can be slow

0:12:31.200 --> 0:12:35.480
<v Speaker 1>to adopt and feel comfortable about some of this bioengineering?

0:12:35.520 --> 0:12:37.880
<v Speaker 1>You know, the US back well that that that that

0:12:38.000 --> 0:12:40.800
<v Speaker 1>is that is going good aspect of it because the

0:12:40.920 --> 0:12:45.120
<v Speaker 1>regulatoryform frameworks for biotechnology have been kept the same way

0:12:45.200 --> 0:12:49.079
<v Speaker 1>for the last two decades. Prourity and today humanity has

0:12:49.360 --> 0:12:53.040
<v Speaker 1>hand much better waste of assessing whether technology is viable

0:12:53.120 --> 0:12:55.800
<v Speaker 1>or not. And I think that that's part of what

0:12:55.960 --> 0:12:58.079
<v Speaker 1>we need to operate in the system, right, I mean,

0:12:58.320 --> 0:13:01.560
<v Speaker 1>the first technology that came about, how can we assess

0:13:01.800 --> 0:13:04.520
<v Speaker 1>whether that technology is suitable or not for the system

0:13:04.559 --> 0:13:08.040
<v Speaker 1>in a much faster way? But your question, I think

0:13:08.080 --> 0:13:12.480
<v Speaker 1>that this is an issue of managing surplus and and

0:13:12.480 --> 0:13:16.760
<v Speaker 1>and demand of food. So again, small farmers, I think

0:13:16.880 --> 0:13:19.160
<v Speaker 1>might be a tool that have more of an impact

0:13:19.640 --> 0:13:23.120
<v Speaker 1>in Africa where you don't have infrastructure and would it

0:13:23.120 --> 0:13:28.440
<v Speaker 1>would take enormous effort an investment to catch up. When

0:13:28.440 --> 0:13:30.800
<v Speaker 1>you think about and I think that we need to

0:13:30.800 --> 0:13:34.359
<v Speaker 1>to be careful about the false tradeoffs by your fuels

0:13:35.040 --> 0:13:38.880
<v Speaker 1>and food. It depends on where you're making that question.

0:13:38.920 --> 0:13:40.840
<v Speaker 1>If you're in the US or if you're in Latin America,

0:13:41.480 --> 0:13:44.080
<v Speaker 1>you might end up making the wrong column because you

0:13:44.160 --> 0:13:46.440
<v Speaker 1>might be banning by your fuels thinking that that will

0:13:46.480 --> 0:13:49.319
<v Speaker 1>have an impact on the food space, and at the

0:13:49.400 --> 0:13:52.240
<v Speaker 1>end of the day, you will basically end up with

0:13:53.440 --> 0:13:57.000
<v Speaker 1>at the end of the chain with food waste. So

0:13:57.120 --> 0:14:00.720
<v Speaker 1>I think that again we need to be careful about

0:14:00.720 --> 0:14:03.959
<v Speaker 1>the solutions that we find to this, because applying one

0:14:04.040 --> 0:14:08.520
<v Speaker 1>recipe to a global security issue for food is not

0:14:08.559 --> 0:14:13.080
<v Speaker 1>gonna work. I might even create a worst worst situation.

0:14:13.559 --> 0:14:15.960
<v Speaker 1>That was an excerpt from Carol Master's panel discussion with

0:14:15.960 --> 0:14:19.520
<v Speaker 1>Mauricio Rodriguez of Bayer Food Systems for the Future CEO

0:14:19.680 --> 0:14:23.400
<v Speaker 1>and founder Earther and Cousin and Bio Series Crop Solutions

0:14:23.440 --> 0:14:28.120
<v Speaker 1>CFO Enrique Lopez le Hube and Marcella Escobari of U

0:14:28.240 --> 0:14:31.400
<v Speaker 1>said it was part of Gateway Latin America. Are Bloomberg

0:14:31.440 --> 0:14:34.600
<v Speaker 1>New Economy convening in Panama. For the full conversation, just

0:14:34.640 --> 0:14:37.720
<v Speaker 1>go to Bloomberg dot Com. Still ahead on Bloomberg Business Week,

0:14:37.880 --> 0:14:41.480
<v Speaker 1>we go from food shortages to component backlogs. We speak

0:14:41.520 --> 0:14:44.600
<v Speaker 1>with Sono CEO Patrick Spence, and he tells us why

0:14:44.640 --> 0:14:47.000
<v Speaker 1>his company isn't ready yet to breathe a sigh of

0:14:47.000 --> 0:14:57.640
<v Speaker 1>relief even after strong quarterly learnings. This is Bloomberg Broadcasting

0:14:57.720 --> 0:15:01.520
<v Speaker 1>from the financial capital of the World Boomberg eleven Frio

0:15:01.600 --> 0:15:05.560
<v Speaker 1>in New York to Washington, d C. Bloomberg to Boston,

0:15:05.640 --> 0:15:09.080
<v Speaker 1>Bloomberg one oh six one to San Francisco, Bloomberg nine

0:15:09.160 --> 0:15:12.240
<v Speaker 1>sixty to the country Sirius XM Chado one nine team,

0:15:12.320 --> 0:15:15.520
<v Speaker 1>and around the globe the Bloomberg Business app and Bloomberg

0:15:15.600 --> 0:15:20.520
<v Speaker 1>Radio dot Com. This is Bloomberg Business Week. High end

0:15:20.560 --> 0:15:23.800
<v Speaker 1>audio equipment maker son no It shares John after second

0:15:23.880 --> 0:15:26.120
<v Speaker 1>quarter results came in better than expected. That was back

0:15:26.160 --> 0:15:29.520
<v Speaker 1>on May eleventh. The company maintained its full year two

0:15:29.560 --> 0:15:32.160
<v Speaker 1>revenue guidance. It trimmed the high end of its adjusted

0:15:32.240 --> 0:15:36.280
<v Speaker 1>EBA Duff Forecast analysts called the latest earnings quote impressive,

0:15:36.360 --> 0:15:39.680
<v Speaker 1>while also noting the rising cost of product components is

0:15:39.720 --> 0:15:42.640
<v Speaker 1>having an impact on gross margin. Caroline I caught up

0:15:42.640 --> 0:15:45.880
<v Speaker 1>with Sona's president and CEO, Patrick Spence just after those

0:15:45.920 --> 0:15:48.640
<v Speaker 1>results came out. We broke down the quarter and the

0:15:48.680 --> 0:15:51.520
<v Speaker 1>company's outlook. There's been a ton of demand from our

0:15:51.560 --> 0:15:54.760
<v Speaker 1>customers and that's continued. So we talked last quarter about

0:15:54.760 --> 0:15:57.400
<v Speaker 1>the backlog we've been working through that. We still have

0:15:57.480 --> 0:15:59.960
<v Speaker 1>a backlog, so we still can sent continue to see

0:16:00.360 --> 0:16:03.360
<v Speaker 1>strong consumer demand, and I just I'm so thankful and

0:16:03.400 --> 0:16:05.640
<v Speaker 1>proud of the way our team has continued to execute

0:16:05.640 --> 0:16:08.440
<v Speaker 1>to actually be able to go above and beyond and

0:16:08.480 --> 0:16:11.960
<v Speaker 1>actually deliver in what is such a challenging, uh, you know,

0:16:12.000 --> 0:16:15.760
<v Speaker 1>industry wide supply chain kind of environment. Hey, Patrick, backlog,

0:16:15.840 --> 0:16:17.520
<v Speaker 1>how much of it is just trying to keep up

0:16:17.600 --> 0:16:19.800
<v Speaker 1>or how much is it because the supply chain has

0:16:19.800 --> 0:16:22.600
<v Speaker 1>created some of that backlog? Oh, it's all to do

0:16:22.640 --> 0:16:25.320
<v Speaker 1>with supply chain. I mean, we you know, we uh

0:16:25.360 --> 0:16:27.280
<v Speaker 1>you know, we're seeing those challenges that everybody's seeing in

0:16:27.320 --> 0:16:30.160
<v Speaker 1>Shanghai with the ports we do some manufacturing in China.

0:16:30.240 --> 0:16:33.560
<v Speaker 1>Thank goodness. We diversified into Malaysia and we're also diversifying

0:16:33.600 --> 0:16:36.080
<v Speaker 1>into Vietnam, so we were able to deliver more than

0:16:36.120 --> 0:16:38.800
<v Speaker 1>many companies. You know, we've navigated the last eight quarters

0:16:38.840 --> 0:16:42.600
<v Speaker 1>better than most components. Remain a real challenge as well,

0:16:42.720 --> 0:16:45.440
<v Speaker 1>So um it's all supply chain at this point. You know,

0:16:45.480 --> 0:16:48.280
<v Speaker 1>everybody is talking about consumer demand, but from everything we

0:16:48.320 --> 0:16:51.600
<v Speaker 1>see at this point, consumer demand remains strong. You know,

0:16:51.840 --> 0:16:53.880
<v Speaker 1>I love what you said about your supply chain diversifying

0:16:53.960 --> 0:16:55.960
<v Speaker 1>too Malaysia and elsewhere. Are you going to continue to

0:16:56.000 --> 0:16:57.720
<v Speaker 1>do that? Like, how do you think about the supply

0:16:57.800 --> 0:17:01.160
<v Speaker 1>chain post pandemic? Oh yeah, I mean host pandemic. And

0:17:01.160 --> 0:17:03.440
<v Speaker 1>then as well, I think geopolitically before that, right, we

0:17:03.440 --> 0:17:06.120
<v Speaker 1>were thinking we need to be more diversified, make sure that,

0:17:06.480 --> 0:17:08.359
<v Speaker 1>um it's more resilient in the face of some of

0:17:08.440 --> 0:17:11.760
<v Speaker 1>these challenges that happened, and if anything, these zero COVID

0:17:11.760 --> 0:17:14.440
<v Speaker 1>lockdowns in China have just really underscored that. So we'll

0:17:14.480 --> 0:17:16.879
<v Speaker 1>continue to do that and try and build more resilience,

0:17:16.880 --> 0:17:20.320
<v Speaker 1>more flexibility into the system as well. Help characterize where

0:17:20.320 --> 0:17:22.080
<v Speaker 1>you are with supply chain challenges. Are you in a

0:17:22.080 --> 0:17:24.280
<v Speaker 1>better position than you were in last time we spoke

0:17:24.400 --> 0:17:27.440
<v Speaker 1>back in February, are a backlogs worse at this point

0:17:27.440 --> 0:17:30.440
<v Speaker 1>because of covid zero. Yeah, well you may recall that

0:17:30.840 --> 0:17:32.800
<v Speaker 1>back then we thought that by the second half of

0:17:33.520 --> 0:17:35.400
<v Speaker 1>two things would get a little bit better. It does

0:17:35.440 --> 0:17:37.560
<v Speaker 1>not look like that right now. So this quarter in

0:17:37.600 --> 0:17:40.040
<v Speaker 1>particular is going to be challenging, and it looks like

0:17:40.119 --> 0:17:44.560
<v Speaker 1>right through two we'll see component challenges. You know, let's hope,

0:17:44.600 --> 0:17:47.639
<v Speaker 1>you know, covid um restrictions left right, and we end

0:17:47.680 --> 0:17:50.000
<v Speaker 1>up in a better place in China, But components do

0:17:50.119 --> 0:17:52.360
<v Speaker 1>not look to be getting that much better. So that's why,

0:17:52.640 --> 0:17:54.240
<v Speaker 1>you know, we had to kind of factor that into

0:17:54.240 --> 0:17:57.200
<v Speaker 1>our forward guidance. For sure, we're still confident we can

0:17:57.320 --> 0:18:00.600
<v Speaker 1>you know, navigate these choppy waters to deliver the kind

0:18:00.600 --> 0:18:02.119
<v Speaker 1>of revenue that we've set out to but it's going

0:18:02.160 --> 0:18:03.720
<v Speaker 1>to cost us a little bit more. But how much

0:18:03.720 --> 0:18:07.120
<v Speaker 1>more is it gonna cost? Because we're seeing inflationary pressures

0:18:07.119 --> 0:18:09.440
<v Speaker 1>throughout the supply chain right now, and look what consumers

0:18:09.440 --> 0:18:12.280
<v Speaker 1>are experiencing as well. They're seeing those inflationary pressures even

0:18:12.320 --> 0:18:15.960
<v Speaker 1>beyond just energy and food. What specifically is costing more?

0:18:16.119 --> 0:18:18.479
<v Speaker 1>How much more is it costing? And how much are

0:18:18.480 --> 0:18:21.920
<v Speaker 1>you absorbing that versus raising prices. So we're absorbing all

0:18:21.960 --> 0:18:25.000
<v Speaker 1>of it right now. We raised prices last September, so

0:18:25.040 --> 0:18:27.200
<v Speaker 1>it was about an average of ten percent across the board.

0:18:27.560 --> 0:18:30.160
<v Speaker 1>You know, we saw continued strong demand, so we didn't

0:18:30.200 --> 0:18:31.840
<v Speaker 1>lose any momentum off the back of that. So I

0:18:31.880 --> 0:18:34.000
<v Speaker 1>think it shows kind of for our customer at least

0:18:34.359 --> 0:18:36.800
<v Speaker 1>um some degree of price in elasticity, if you will.

0:18:36.840 --> 0:18:38.520
<v Speaker 1>But you you know, always want to make sure that

0:18:38.560 --> 0:18:41.160
<v Speaker 1>you're optimizing for the value you're delivering for those customers.

0:18:41.359 --> 0:18:44.119
<v Speaker 1>But it's really two things. One is the component costs,

0:18:44.200 --> 0:18:47.360
<v Speaker 1>so we're seeing, you know, just astronomical component costs out

0:18:47.400 --> 0:18:49.600
<v Speaker 1>there today, um, so we've factored that in. And then

0:18:49.640 --> 0:18:52.520
<v Speaker 1>the other thing is these logistics, the shipping, the management,

0:18:52.600 --> 0:18:54.720
<v Speaker 1>all of that that we expect to stay elevated for

0:18:54.800 --> 0:18:57.600
<v Speaker 1>a period of time. And so it's really translated into

0:18:57.680 --> 0:19:00.240
<v Speaker 1>about a half a point on our growth smart And

0:19:00.440 --> 0:19:01.880
<v Speaker 1>you know, the nice thing is we've done a lot

0:19:01.920 --> 0:19:04.480
<v Speaker 1>of work um in that area of the last five years,

0:19:04.480 --> 0:19:06.720
<v Speaker 1>so we'll still be within our long term guidance range

0:19:06.760 --> 0:19:10.160
<v Speaker 1>of forty seven percent ROS margin, which is pretty incredible

0:19:10.160 --> 0:19:12.520
<v Speaker 1>in this day and age. But um, you know there's

0:19:12.560 --> 0:19:14.600
<v Speaker 1>been a cost in terms of doing that, but you

0:19:14.600 --> 0:19:17.080
<v Speaker 1>know we're managing that and making sure we deliver for

0:19:17.080 --> 0:19:20.159
<v Speaker 1>our customers, managing and also developing and introducing new products.

0:19:20.160 --> 0:19:23.639
<v Speaker 1>Tell us about so No voice control. Yeah, so something

0:19:23.680 --> 0:19:25.880
<v Speaker 1>that really builds on an acquisition we made a couple

0:19:25.880 --> 0:19:28.919
<v Speaker 1>of years ago. We've created a voice assistant which is

0:19:29.040 --> 0:19:31.960
<v Speaker 1>very focused on the sons experience itself. So being able

0:19:31.960 --> 0:19:35.000
<v Speaker 1>to control son No speakers really go deep with music

0:19:35.040 --> 0:19:38.040
<v Speaker 1>services as well. And one of the most important things

0:19:38.200 --> 0:19:40.840
<v Speaker 1>is that it really respects your privacy. So all of

0:19:40.880 --> 0:19:43.639
<v Speaker 1>the processing is done on the son No speaker as

0:19:43.640 --> 0:19:46.040
<v Speaker 1>opposed to you know, going to the cloud like which

0:19:46.080 --> 0:19:48.480
<v Speaker 1>is done with Google and Amazon and some of the others.

0:19:48.640 --> 0:19:50.520
<v Speaker 1>We do not collect your data. Um, we don't want

0:19:50.520 --> 0:19:52.720
<v Speaker 1>to advertise to you all of those things that I

0:19:52.760 --> 0:19:54.600
<v Speaker 1>know so many people have been concerned about, and so

0:19:54.640 --> 0:19:56.240
<v Speaker 1>we think it's going to be a real hit um

0:19:56.320 --> 0:19:59.639
<v Speaker 1>with our customers. And it's not exclusionary to Amazon or Google.

0:19:59.800 --> 0:20:02.159
<v Speaker 1>You can run those assistants as well in a Solar speaker.

0:20:02.440 --> 0:20:04.560
<v Speaker 1>This goes in addition to it, so we're super excited

0:20:04.600 --> 0:20:07.399
<v Speaker 1>for people to try that. So Patrick disclosure we always

0:20:07.400 --> 0:20:09.520
<v Speaker 1>did to our audience. Both Tim and I are customers

0:20:09.520 --> 0:20:12.120
<v Speaker 1>of Sons. I know the brand well. So can this

0:20:12.200 --> 0:20:16.080
<v Speaker 1>new UM voice control? Can we tack it on old systems? Yes,

0:20:16.119 --> 0:20:18.440
<v Speaker 1>you can as long as you have a voice enabled speaker. UM.

0:20:18.480 --> 0:20:20.040
<v Speaker 1>It will be available in the United States June one

0:20:20.200 --> 0:20:22.600
<v Speaker 1>for anybody that has a Sonos voice enabled speaker. So

0:20:22.680 --> 0:20:27.480
<v Speaker 1>we just download the new firmware. Role there you have it,

0:20:27.520 --> 0:20:29.800
<v Speaker 1>and talking to my gets better over time. That's the

0:20:29.800 --> 0:20:33.920
<v Speaker 1>promise that was Patrick Spence, President and CEO at Sons.

0:20:34.359 --> 0:20:37.560
<v Speaker 1>You're listening to Bloomberg business Week. Coming up next our

0:20:37.600 --> 0:20:41.360
<v Speaker 1>conversation with Carrier CEO Dave Getlind on the company's commitment

0:20:41.359 --> 0:20:44.080
<v Speaker 1>to serving the world's growing middle class and the industrial

0:20:44.119 --> 0:20:48.919
<v Speaker 1>giants contribution to trying to combat climate change. This is Bloomberg.

0:20:58.880 --> 0:21:02.080
<v Speaker 1>You're listening to blue Bird Business Week with Carol Messer

0:21:02.320 --> 0:21:07.480
<v Speaker 1>and Bloomberg Quick takes Tim Stinovan from Bloomberg Radio. When

0:21:07.520 --> 0:21:09.320
<v Speaker 1>Carol and I took part in the Milk and Institute

0:21:09.359 --> 0:21:11.959
<v Speaker 1>Global Conference earlier this month, the recruiting topic during our

0:21:11.960 --> 0:21:15.080
<v Speaker 1>panels and conversations with e s G Environmental, Social and

0:21:15.160 --> 0:21:18.720
<v Speaker 1>Governance Policy Dave Gitlin, his chairman and CEL at Carrier Global.

0:21:19.040 --> 0:21:22.119
<v Speaker 1>It's a multinational company well known for its HVAC systems,

0:21:22.119 --> 0:21:24.920
<v Speaker 1>it's home appliances, and more. He joined Carol and Me

0:21:25.040 --> 0:21:26.879
<v Speaker 1>with his thoughts on how to meet the demands of

0:21:26.880 --> 0:21:30.920
<v Speaker 1>a more climate focused customer base and his company's business outlook.

0:21:31.520 --> 0:21:34.040
<v Speaker 1>We feel very confident in where we are and where

0:21:34.040 --> 0:21:36.040
<v Speaker 1>we're going, and a big part of it has to

0:21:36.080 --> 0:21:38.240
<v Speaker 1>do with the secular trends you mentioned like E s G.

0:21:38.600 --> 0:21:40.880
<v Speaker 1>But we looked at our first quarter orders were up

0:21:41.440 --> 0:21:45.840
<v Speaker 1>ten percent. Our backlog is up over thirty percent versus

0:21:45.920 --> 0:21:48.879
<v Speaker 1>last year, so demand has continued to be very strong.

0:21:49.119 --> 0:21:51.920
<v Speaker 1>Backlog up because the supply chain problems are just demands. Well,

0:21:52.000 --> 0:21:54.200
<v Speaker 1>partly we have some overdue because the supply chain, but

0:21:54.240 --> 0:21:56.439
<v Speaker 1>it's really because a demand. Our orders have been strong

0:21:56.960 --> 0:21:59.200
<v Speaker 1>multiple quarters in a row. They continue to be strong.

0:21:59.280 --> 0:22:02.040
<v Speaker 1>United States very strong. Europe continues. There's a lot of

0:22:02.040 --> 0:22:04.000
<v Speaker 1>anxiety about Europe, but if you were to be in

0:22:04.040 --> 0:22:06.520
<v Speaker 1>one of our internal meetings, you'd be very bullish on Europe.

0:22:06.600 --> 0:22:10.560
<v Speaker 1>Orders across our portfolio continue to be very strong. We

0:22:10.640 --> 0:22:13.800
<v Speaker 1>have obviously a watch like others on China, but demand

0:22:13.840 --> 0:22:17.560
<v Speaker 1>in our residential business, large commercial are light commercial business,

0:22:17.600 --> 0:22:21.479
<v Speaker 1>which is h VACT for things like K through twelve

0:22:21.880 --> 0:22:24.280
<v Speaker 1>very very strong in the United States, retail with people

0:22:24.320 --> 0:22:26.920
<v Speaker 1>coming back, so we do see very very strong demand

0:22:27.000 --> 0:22:29.800
<v Speaker 1>right now. Would you say that the primary driver of

0:22:29.920 --> 0:22:33.879
<v Speaker 1>demand is reopening, that desire for businesses and schools to

0:22:33.960 --> 0:22:36.240
<v Speaker 1>make sure that they have clean and healthy air for

0:22:36.280 --> 0:22:38.160
<v Speaker 1>the people who are in their buildings. That's a big

0:22:38.160 --> 0:22:40.240
<v Speaker 1>piece of it. If you take K through twelve, it's

0:22:40.320 --> 0:22:43.840
<v Speaker 1>a vertical that's traditionally been starved for capital, and all

0:22:43.920 --> 0:22:45.840
<v Speaker 1>of a sudden in the last in the last year,

0:22:45.920 --> 0:22:49.280
<v Speaker 1>they've been given a hundred and ninety billion dollars in governments, yes,

0:22:49.320 --> 0:22:52.320
<v Speaker 1>by the U. S. Government, and it comes in three essays.

0:22:52.359 --> 0:22:54.800
<v Speaker 1>The last is a hundred twenty billion that's going to

0:22:54.880 --> 0:22:56.800
<v Speaker 1>be spent over these next few years, and a good

0:22:56.880 --> 0:22:58.320
<v Speaker 1>chunk of that's going to go to h v A

0:22:58.400 --> 0:23:01.640
<v Speaker 1>C because it's not need to build more energy efficient,

0:23:01.760 --> 0:23:05.639
<v Speaker 1>more sustainable type solutions. But schools are very aware of

0:23:05.640 --> 0:23:08.159
<v Speaker 1>the criticality of the health of the indoor environment, and

0:23:08.160 --> 0:23:10.320
<v Speaker 1>that's what COVID has really done, is shined a light

0:23:10.440 --> 0:23:13.920
<v Speaker 1>on the criticality of having safe and healthy indoor environments.

0:23:13.960 --> 0:23:16.040
<v Speaker 1>If you're in a school system, it not only helps

0:23:16.480 --> 0:23:19.600
<v Speaker 1>prevent a spread of airborne illnesses like COVID one and

0:23:19.640 --> 0:23:22.520
<v Speaker 1>thirteen kids have asthma, and then you also look at

0:23:22.680 --> 0:23:24.960
<v Speaker 1>kids test better when you have lower CEO two levels.

0:23:24.960 --> 0:23:27.720
<v Speaker 1>So there's multiple benefits and a lot of that spending

0:23:27.840 --> 0:23:30.080
<v Speaker 1>is going. So our k through twelve orders in the

0:23:30.080 --> 0:23:34.520
<v Speaker 1>first quarter of So are we all Dave looking at

0:23:34.520 --> 0:23:37.360
<v Speaker 1>things differently post pandemic about because we understand the air

0:23:37.440 --> 0:23:39.720
<v Speaker 1>quality really makes a difference. Or is it just something

0:23:39.760 --> 0:23:41.760
<v Speaker 1>that Okay, we were worried about the pandemic and we're

0:23:41.760 --> 0:23:43.600
<v Speaker 1>not so worried now are you saying that? Are you

0:23:43.680 --> 0:23:45.920
<v Speaker 1>seeing that kind of as a sustained concern and then

0:23:45.920 --> 0:23:49.360
<v Speaker 1>a sustained upgrade, you know, And I think what's happened

0:23:49.520 --> 0:23:51.920
<v Speaker 1>is you can see there's a certain amount of anxiety

0:23:51.920 --> 0:23:54.560
<v Speaker 1>when people go into very crowded indoor environments where your

0:23:54.560 --> 0:23:58.280
<v Speaker 1>shoulders shoulders. So we're very confident that it's sustained. You know,

0:23:58.320 --> 0:24:01.520
<v Speaker 1>if you take bottle water in the United States, people

0:24:01.560 --> 0:24:04.600
<v Speaker 1>spend thirty six billion dollars on bottle water when it's free.

0:24:04.880 --> 0:24:08.119
<v Speaker 1>And what's happened is people are sensitized to that's a

0:24:08.240 --> 0:24:11.119
<v Speaker 1>safer way to drink water. What's going to happen with

0:24:11.160 --> 0:24:14.520
<v Speaker 1>health errors because it's invisible. People don't know whether or

0:24:14.520 --> 0:24:17.400
<v Speaker 1>not it's safe. Our job is to make air visible.

0:24:17.520 --> 0:24:20.000
<v Speaker 1>And what we're selling now is a new digital platform

0:24:20.080 --> 0:24:22.720
<v Speaker 1>we call abound, which can make air visible. It's an

0:24:22.720 --> 0:24:26.320
<v Speaker 1>aggregated scorecard of whether or not the air that you're

0:24:26.320 --> 0:24:29.159
<v Speaker 1>breathing is safe. And our goal is to make that ubiquitous.

0:24:29.160 --> 0:24:30.840
<v Speaker 1>So when you come into Bloomberg, or you go into

0:24:30.880 --> 0:24:34.120
<v Speaker 1>a restaurant, or you go into a school, it's an

0:24:34.640 --> 0:24:37.119
<v Speaker 1>you can see it in the Atlanta Braves Games in

0:24:37.200 --> 0:24:39.800
<v Speaker 1>Trumans Park. It's an aggregate score that tells you you

0:24:39.840 --> 0:24:42.280
<v Speaker 1>are in a safe and healthy indoor environment. So that's

0:24:42.280 --> 0:24:44.840
<v Speaker 1>our goal to make it sustainable is make it visible.

0:24:45.119 --> 0:24:48.800
<v Speaker 1>But this only works for HVAC systems and filtration systems

0:24:48.800 --> 0:24:51.920
<v Speaker 1>that are carrier systems right. Our our system can work

0:24:51.960 --> 0:24:54.560
<v Speaker 1>with others as well, like it can overlay with anyone's

0:24:54.600 --> 0:24:57.400
<v Speaker 1>building management system or anyone else's equipment. It's a it's

0:24:57.440 --> 0:25:00.040
<v Speaker 1>a digital tool that we've launched in partnership with a

0:25:00.119 --> 0:25:03.679
<v Speaker 1>WS to really make it so you know, in anywhere

0:25:03.720 --> 0:25:06.080
<v Speaker 1>we can attach the sensors and collect the data. It

0:25:06.119 --> 0:25:08.600
<v Speaker 1>looks at CEO two levels, particular matter rate on t

0:25:08.720 --> 0:25:11.000
<v Speaker 1>V O C. So it's a way to kind of

0:25:11.000 --> 0:25:13.720
<v Speaker 1>get data and make it visible so you get confident

0:25:13.800 --> 0:25:15.679
<v Speaker 1>to go back indoors. How much of what you're doing

0:25:15.760 --> 0:25:18.439
<v Speaker 1>is upgrades of existing systems day versus what you're what

0:25:18.680 --> 0:25:20.800
<v Speaker 1>is new construction, because I'm trying to get an idea

0:25:20.800 --> 0:25:23.240
<v Speaker 1>of construction that's going on right now. Well in the

0:25:23.320 --> 0:25:26.760
<v Speaker 1>large in the large commercial side, it's seventy new construction

0:25:26.800 --> 0:25:30.199
<v Speaker 1>and replacement. And if we look at that space, we

0:25:30.240 --> 0:25:33.240
<v Speaker 1>look at the Architectural Building Index because that's a six

0:25:33.280 --> 0:25:36.200
<v Speaker 1>month leading indicator of people work on architectural designs and

0:25:36.240 --> 0:25:39.199
<v Speaker 1>advance of course of construction and the A B I

0:25:39.280 --> 0:25:41.080
<v Speaker 1>you want that to be north of fifty. It's been

0:25:41.160 --> 0:25:43.639
<v Speaker 1>north of fourteen months in a row. So there is

0:25:43.680 --> 0:25:48.400
<v Speaker 1>demand for large commercial buildings. In the residential and light

0:25:48.400 --> 0:25:52.159
<v Speaker 1>commercial space, it's the reverse. It's eight percent replacement and

0:25:52.160 --> 0:25:55.800
<v Speaker 1>new construction, and residential has been Residential for US was

0:25:55.880 --> 0:25:59.399
<v Speaker 1>up over in the first quarter. Light commercial, which is

0:25:59.440 --> 0:26:02.280
<v Speaker 1>things like data center's retail K through twelve that was

0:26:02.359 --> 0:26:05.439
<v Speaker 1>up over in the first quarter, so very strong demand

0:26:05.480 --> 0:26:07.600
<v Speaker 1>in that particular vertical. All right, I'm gonna go back

0:26:07.600 --> 0:26:11.240
<v Speaker 1>to you sound positive and optimistic. So I'm trying to

0:26:11.400 --> 0:26:14.320
<v Speaker 1>figure out where we are in this economic cycle. You know,

0:26:14.600 --> 0:26:17.760
<v Speaker 1>I think there is this there's this anxiety that is

0:26:17.840 --> 0:26:21.879
<v Speaker 1>very understandable because obviously with the inflation we've seen people

0:26:21.920 --> 0:26:24.720
<v Speaker 1>know that leads to rate increases, which typically slows in economy.

0:26:24.800 --> 0:26:27.760
<v Speaker 1>So you can understand the anxiety. But when you kind

0:26:27.760 --> 0:26:30.719
<v Speaker 1>of go back to things like secular trends that we

0:26:30.760 --> 0:26:33.000
<v Speaker 1>know there's going to be demand for things like more

0:26:33.119 --> 0:26:36.360
<v Speaker 1>energy efficient h v A C systems. So in Europe

0:26:36.680 --> 0:26:39.120
<v Speaker 1>are orders for heat pumps, for commercial heat pumps where

0:26:39.119 --> 0:26:41.119
<v Speaker 1>were the market leader, They were up thirty percent in

0:26:41.119 --> 0:26:44.959
<v Speaker 1>the first quarter. As Europe weans itself off Russian gas,

0:26:45.240 --> 0:26:47.360
<v Speaker 1>you know there's going to be more demand for systems

0:26:47.359 --> 0:26:50.800
<v Speaker 1>like heatpumps. You know that if you're if your air

0:26:50.800 --> 0:26:53.280
<v Speaker 1>conditioner fails when it's hot, it's going to be replaced.

0:26:53.440 --> 0:26:58.160
<v Speaker 1>You know, people spend time at home, hopefully don't yes,

0:26:58.160 --> 0:27:03.520
<v Speaker 1>hopefully get so sorry a spot like that, you can

0:27:03.560 --> 0:27:07.120
<v Speaker 1>help the quarter care. So what you say is like

0:27:07.480 --> 0:27:09.439
<v Speaker 1>it was an old system twenty years or so, and

0:27:09.520 --> 0:27:12.520
<v Speaker 1>it's much more efficient, Like it's just the technology continues

0:27:12.520 --> 0:27:14.439
<v Speaker 1>to get better and better, and we see the government

0:27:14.480 --> 0:27:17.840
<v Speaker 1>require it, yes, and people in governments incentivize it. But

0:27:17.840 --> 0:27:20.400
<v Speaker 1>people are also mixing up, you know, because people spend

0:27:20.440 --> 0:27:23.320
<v Speaker 1>more time at home. They don't want it when their

0:27:23.320 --> 0:27:25.800
<v Speaker 1>air conditioner goes off and on, you know, makes that sounds,

0:27:25.840 --> 0:27:29.040
<v Speaker 1>So they're actually going for variable speed, more higher end equipment.

0:27:29.119 --> 0:27:32.800
<v Speaker 1>So to your point, there is this juxtaposition with anxiety

0:27:32.880 --> 0:27:36.159
<v Speaker 1>about the future and some secular trends like E s

0:27:36.240 --> 0:27:39.520
<v Speaker 1>G and healthy indoor environments are rising middle class globally,

0:27:40.040 --> 0:27:43.000
<v Speaker 1>only seven percent of people in India have air conditioning

0:27:43.000 --> 0:27:44.560
<v Speaker 1>and it's a pretty hot country, you know, at one

0:27:44.560 --> 0:27:47.480
<v Speaker 1>point four billion people. So you can see that these

0:27:47.520 --> 0:27:51.680
<v Speaker 1>forces coming together that's driving demand. Our challenge. We both

0:27:51.720 --> 0:27:55.560
<v Speaker 1>want to ask you questions climate change. What signs are

0:27:55.600 --> 0:27:57.919
<v Speaker 1>you seeing of Like you're putting systems in places you

0:27:57.960 --> 0:28:00.679
<v Speaker 1>never thought you'd put air conditioning, Like that just speaks

0:28:00.720 --> 0:28:03.760
<v Speaker 1>to kind of what's going on in our environment globally. Yeah,

0:28:03.800 --> 0:28:07.800
<v Speaker 1>you know what's really encouraging is the continued trend around

0:28:07.840 --> 0:28:09.960
<v Speaker 1>around heat pumps, in particular for h v A C

0:28:10.119 --> 0:28:15.400
<v Speaker 1>system so um in in Europe, almost all new construction

0:28:15.560 --> 0:28:18.320
<v Speaker 1>is going to heat pumps in Europe for residential we're

0:28:18.359 --> 0:28:22.760
<v Speaker 1>seeing in the United States states like South Carolina by

0:28:22.760 --> 0:28:25.120
<v Speaker 1>more they look at we look at their heat pump

0:28:25.240 --> 0:28:28.440
<v Speaker 1>where they sell heatpumps with um connected to their split

0:28:28.480 --> 0:28:31.640
<v Speaker 1>system versus a cooling only. They sell more integrated heat

0:28:31.640 --> 0:28:34.200
<v Speaker 1>pumps than they do cool and only. So the demand

0:28:34.280 --> 0:28:36.800
<v Speaker 1>for heatpumps in the United States and globally is going

0:28:36.920 --> 0:28:41.560
<v Speaker 1>up exponentially. More energy efficient solutions in the United States

0:28:41.680 --> 0:28:45.000
<v Speaker 1>next year there's going to be the entire country is

0:28:45.040 --> 0:28:47.040
<v Speaker 1>going to a switch to higher serre units in the

0:28:47.040 --> 0:28:51.320
<v Speaker 1>South fourteen and fifteen, North thirteen and fourteen. So governments

0:28:51.480 --> 0:28:56.000
<v Speaker 1>globally are incentivizing their populations to drive more energy efficient solutions,

0:28:56.200 --> 0:28:58.600
<v Speaker 1>and that's what we do. So that's why there is

0:28:58.640 --> 0:29:01.760
<v Speaker 1>this overall anxiety. But when you have things that impact

0:29:01.920 --> 0:29:05.160
<v Speaker 1>can make a meaningful impact on climate change, that there's

0:29:05.200 --> 0:29:06.920
<v Speaker 1>going to be demand. If there's going to be things

0:29:06.960 --> 0:29:09.520
<v Speaker 1>that impact health and wellness, there is going to be demand.

0:29:09.560 --> 0:29:12.560
<v Speaker 1>There there is this overarching anxiety. But at the same

0:29:12.600 --> 0:29:15.440
<v Speaker 1>time you do sound really optimistic, as as Carol said,

0:29:15.720 --> 0:29:18.080
<v Speaker 1>but there is a lot to be concerned about. We've

0:29:18.080 --> 0:29:21.160
<v Speaker 1>got concerns about the recession here in the United States

0:29:21.200 --> 0:29:22.840
<v Speaker 1>that milk, and we heard a lot about a potential

0:29:22.880 --> 0:29:25.400
<v Speaker 1>recession in Europe and concerned about the customer in Europe.

0:29:25.960 --> 0:29:28.280
<v Speaker 1>What what keeps you up at night? What concerns you

0:29:28.480 --> 0:29:30.720
<v Speaker 1>right now? Our biggest challenge is keeping up with the demand.

0:29:30.800 --> 0:29:36.120
<v Speaker 1>So clearly we understand the concerns around recessions. Um and

0:29:36.280 --> 0:29:38.080
<v Speaker 1>you know, we all kind of read about it, and

0:29:38.120 --> 0:29:40.640
<v Speaker 1>you can understand some of the underlying reasons why there

0:29:40.720 --> 0:29:43.640
<v Speaker 1>is that anxiety. But it's canceling orders. No one's canceling

0:29:43.720 --> 0:29:46.680
<v Speaker 1>orders are demand has you know, our biggest challenge right

0:29:46.720 --> 0:29:48.880
<v Speaker 1>now is truly keep you know, we have chip shortages.

0:29:49.040 --> 0:29:52.320
<v Speaker 1>We're working around the clock to rectify those. But as

0:29:52.360 --> 0:29:55.640
<v Speaker 1>we operationally perform, we're taking share because we're able to

0:29:55.680 --> 0:29:58.440
<v Speaker 1>support our customers better than some of our peers. We

0:29:58.480 --> 0:30:01.640
<v Speaker 1>are managing inflation. Came into the year saying that we

0:30:01.680 --> 0:30:04.920
<v Speaker 1>would get a five percent price increase a billion dollars

0:30:04.920 --> 0:30:07.920
<v Speaker 1>on twenty billion of sales. In anticipation of a billion

0:30:07.960 --> 0:30:11.200
<v Speaker 1>dollars of inflation. The only good news with the anxiety

0:30:11.320 --> 0:30:13.800
<v Speaker 1>that folks have about the economy is some of the

0:30:13.800 --> 0:30:17.120
<v Speaker 1>commodities have recently been coming down copper, steel, aluminums. So

0:30:17.560 --> 0:30:20.080
<v Speaker 1>if we can keep prices at the at the raised

0:30:20.160 --> 0:30:22.520
<v Speaker 1>levels that we've done, and if we get some relief

0:30:22.520 --> 0:30:24.720
<v Speaker 1>on some of the commodities, that should drop through with

0:30:24.760 --> 0:30:27.040
<v Speaker 1>some margins date based on what you're seeing in terms

0:30:27.040 --> 0:30:28.840
<v Speaker 1>of commodities. I thought that was a really important point.

0:30:28.840 --> 0:30:32.600
<v Speaker 1>Do you think we have hit peak inflation? Um? It's

0:30:32.600 --> 0:30:35.200
<v Speaker 1>hard to call that because I you know, every time

0:30:35.240 --> 0:30:37.520
<v Speaker 1>we feel like it's peak inflation, the next quarters worse.

0:30:37.720 --> 0:30:41.160
<v Speaker 1>So UM, I could tell you that, UM, we have

0:30:41.320 --> 0:30:43.920
<v Speaker 1>seen over the last few weeks some relief, but it's

0:30:43.960 --> 0:30:45.959
<v Speaker 1>really hard to anticipate what's going to happen a few

0:30:46.040 --> 0:30:49.040
<v Speaker 1>quarters from now. You know, we've been able to now

0:30:49.080 --> 0:30:51.320
<v Speaker 1>stay out in front of bits. So we've been very,

0:30:51.440 --> 0:30:54.840
<v Speaker 1>very aggressive because last year we came in. Last year

0:30:54.840 --> 0:30:57.200
<v Speaker 1>we chased inflation all the year with pricing. This year

0:30:57.280 --> 0:30:59.720
<v Speaker 1>we said we are not going to chase inflation. We

0:30:59.760 --> 0:31:01.440
<v Speaker 1>are to get out in front from pricing. We have

0:31:01.520 --> 0:31:03.920
<v Speaker 1>to get pricing in the first quarter, and we're very

0:31:03.960 --> 0:31:06.360
<v Speaker 1>confident that we will do very well on the pricing

0:31:06.400 --> 0:31:08.880
<v Speaker 1>side this year. Dave, Our high energy prices actually good

0:31:08.920 --> 0:31:11.400
<v Speaker 1>for you because it compels people to upgrade their systems

0:31:11.400 --> 0:31:14.320
<v Speaker 1>to more efficient ones. Yes, that does. Overall, that does

0:31:14.440 --> 0:31:17.840
<v Speaker 1>drive demand for more energy efficient solutions, which is actually

0:31:17.840 --> 0:31:20.440
<v Speaker 1>good for our business. That was Carrier Global Chairman and

0:31:20.480 --> 0:31:23.040
<v Speaker 1>CEO Dave Gitlin. And that wraps up the first hour

0:31:23.240 --> 0:31:26.000
<v Speaker 1>of the weekend edition of Bloomberg Business Week from Bloomberg Radio.

0:31:26.160 --> 0:31:28.840
<v Speaker 1>I'm Tim Stanovic. Carol Master on assignment this week in

0:31:28.880 --> 0:31:31.640
<v Speaker 1>Panama with our Bloomberg New Economy team, and coming up

0:31:31.640 --> 0:31:33.520
<v Speaker 1>in our next hour, we're gonna hear from her panel

0:31:33.560 --> 0:31:37.320
<v Speaker 1>discussion on the entrepreneurship economy, plus our conversations with the

0:31:37.360 --> 0:31:40.320
<v Speaker 1>CEO of New Balance and H and R. Block. This

0:31:40.680 --> 0:31:51.120
<v Speaker 1>is Bloomberg. This is Bloomberg Business Week inside from the

0:31:51.160 --> 0:31:55.280
<v Speaker 1>reporters and editors who bring you America's most trusted business magazine,

0:31:55.320 --> 0:31:58.920
<v Speaker 1>plus global business, finance and tech news as it happened.

0:31:59.080 --> 0:32:02.600
<v Speaker 1>Bloomberg Business this Week with Carol Messier and Bloomberg Quick

0:32:02.680 --> 0:32:07.320
<v Speaker 1>Takes Tim Stinovin on Bloomberg Radio. Plenty ahead in our

0:32:07.320 --> 0:32:09.840
<v Speaker 1>second hour of the weekend edition of Bloomberg Business Week,

0:32:10.080 --> 0:32:12.880
<v Speaker 1>including a conversation with the CEO of New Balance on

0:32:12.920 --> 0:32:16.000
<v Speaker 1>the importance of manufacturing on us soil and our guide

0:32:16.000 --> 0:32:19.560
<v Speaker 1>to summer travel with the team from Bloomberg Pursuits. First

0:32:19.640 --> 0:32:22.360
<v Speaker 1>up this hour, though, we go back to more CEO

0:32:22.560 --> 0:32:25.440
<v Speaker 1>conversations that we recently had. This time we're checking out

0:32:25.480 --> 0:32:27.080
<v Speaker 1>on the health of the U S. Consumer. We do

0:32:27.160 --> 0:32:29.680
<v Speaker 1>that with Jeff Jones, the president and CEO of H

0:32:29.680 --> 0:32:32.720
<v Speaker 1>and R Block. Carol and I spoke with Jeff back

0:32:32.760 --> 0:32:35.240
<v Speaker 1>on May eleventh, that was following the firm's third quarter

0:32:35.280 --> 0:32:37.640
<v Speaker 1>profit beat. He told us that H and R Block

0:32:37.720 --> 0:32:40.880
<v Speaker 1>is set to generate roughly fifty million dollars in earnings

0:32:40.880 --> 0:32:43.280
<v Speaker 1>this year, and yet the tax prep giant is still

0:32:43.320 --> 0:32:47.160
<v Speaker 1>feeling the weight of rising prices and rising wages. There's

0:32:47.160 --> 0:32:49.400
<v Speaker 1>two sides of it for us as a professional service.

0:32:49.520 --> 0:32:51.880
<v Speaker 1>You know, where it impacts our business the most is

0:32:51.880 --> 0:32:57.040
<v Speaker 1>in labor. But remembering most of our labor our tax professionals,

0:32:58.000 --> 0:33:01.200
<v Speaker 1>and they largely aren't paid an hourly rate age. They're

0:33:01.240 --> 0:33:04.920
<v Speaker 1>paid based on their certification and their and their returns

0:33:05.760 --> 0:33:09.160
<v Speaker 1>as a business. These kind of times are really what

0:33:09.200 --> 0:33:13.480
<v Speaker 1>we're built for. I mean, we're fundamentally here to help

0:33:13.520 --> 0:33:16.360
<v Speaker 1>people be good with their money, and so whether that's

0:33:16.360 --> 0:33:20.640
<v Speaker 1>getting the most they can in their tax refund or

0:33:20.720 --> 0:33:24.440
<v Speaker 1>offering a really value driven product like spruce. So we

0:33:24.520 --> 0:33:26.880
<v Speaker 1>look at inflation both ways, the way it impacts our

0:33:26.880 --> 0:33:30.280
<v Speaker 1>business and the ways we can help consumers. Based on

0:33:30.520 --> 0:33:33.640
<v Speaker 1>the consumers that you worked with over the last year,

0:33:33.760 --> 0:33:38.160
<v Speaker 1>Jeff wrapping up their tax returns back in April, how

0:33:38.280 --> 0:33:41.360
<v Speaker 1>is the American consumer? Because consumers are dipping into their

0:33:41.400 --> 0:33:44.680
<v Speaker 1>savings in order to be able to afford higher prices

0:33:44.720 --> 0:33:48.280
<v Speaker 1>for things, how is the American consumer? Well, I think

0:33:48.360 --> 0:33:51.760
<v Speaker 1>going into these times, the consumer was more prepared than

0:33:51.760 --> 0:33:55.640
<v Speaker 1>they have been in history, meaning we saw personal balance sheets,

0:33:56.040 --> 0:33:59.840
<v Speaker 1>we saw in our business tax refunds, or stimulus payments

0:33:59.920 --> 0:34:04.240
<v Speaker 1>or unemployment benefits. But obviously those wells are not very deep.

0:34:04.680 --> 0:34:08.759
<v Speaker 1>And so from a mindset perspective, we absolutely know the

0:34:08.800 --> 0:34:12.560
<v Speaker 1>American consumer, who we see every day is is worried

0:34:12.640 --> 0:34:15.359
<v Speaker 1>about where this is headed and what it will mean

0:34:15.480 --> 0:34:18.600
<v Speaker 1>and how long that little bit of savings they've built

0:34:18.680 --> 0:34:22.160
<v Speaker 1>up can actually last. And so that's why, again we're

0:34:22.160 --> 0:34:25.400
<v Speaker 1>so focused on helping people with their money as as

0:34:25.480 --> 0:34:27.480
<v Speaker 1>core to our business. Well, that's what I love about

0:34:27.520 --> 0:34:29.120
<v Speaker 1>talking with you, Jeff, because I do feel like you

0:34:29.160 --> 0:34:31.880
<v Speaker 1>really get to mainstream America, and it's so easy for

0:34:32.000 --> 0:34:34.880
<v Speaker 1>us on the coast to talk about the high end

0:34:34.880 --> 0:34:36.640
<v Speaker 1>of our labor market and a high end of our

0:34:36.640 --> 0:34:40.239
<v Speaker 1>society which sometimes doesn't feel the strains and stresses of

0:34:40.239 --> 0:34:42.759
<v Speaker 1>inflation as much, or you know, supply chains and so

0:34:42.840 --> 0:34:46.319
<v Speaker 1>on and so forth. How would you describe that, you know,

0:34:46.480 --> 0:34:49.759
<v Speaker 1>middle America consumer individual, how they are doing what you

0:34:49.760 --> 0:34:51.960
<v Speaker 1>guys see front and center? And then how would you

0:34:52.000 --> 0:34:55.080
<v Speaker 1>describe the overall economic situation when so many people are

0:34:55.080 --> 0:34:58.759
<v Speaker 1>talking either stagflation and recession. Curious how you see it? Yeah? Well,

0:34:58.800 --> 0:35:00.880
<v Speaker 1>I thank you for remembering that, Errol, because it is

0:35:00.880 --> 0:35:03.520
<v Speaker 1>a real pleasure of of my role in our business.

0:35:03.560 --> 0:35:07.400
<v Speaker 1>I am out a lot with consumers, and you know,

0:35:07.600 --> 0:35:12.279
<v Speaker 1>the American consumer has a resilient mindset, and so it's

0:35:12.320 --> 0:35:16.600
<v Speaker 1>important that we never judge people as struggling because from

0:35:16.600 --> 0:35:20.800
<v Speaker 1>a mindset perspective, they do whatever it takes to get by.

0:35:20.880 --> 0:35:23.360
<v Speaker 1>And like I said, they've had a little more cash

0:35:23.400 --> 0:35:26.920
<v Speaker 1>in the pocket coming into where we are now. But

0:35:27.040 --> 0:35:30.000
<v Speaker 1>we do see worry about you know, because we all

0:35:30.040 --> 0:35:31.560
<v Speaker 1>we hear it on the news, we see it at

0:35:31.560 --> 0:35:35.399
<v Speaker 1>the pumps, gas prices, dairy prices. Where is this going war?

0:35:35.760 --> 0:35:38.960
<v Speaker 1>There's a lot of uncertainty and instability, and so we

0:35:39.040 --> 0:35:42.279
<v Speaker 1>do see consumers worry, but we also see them to

0:35:42.360 --> 0:35:46.000
<v Speaker 1>be incredibly resilient and doing whatever it takes to get by,

0:35:46.080 --> 0:35:48.680
<v Speaker 1>which is obviously how we try to help them. How

0:35:48.760 --> 0:35:56.480
<v Speaker 1>how would you describe the economy right now? Broad macro thought, uh, transitioning? Okay,

0:35:56.680 --> 0:35:58.640
<v Speaker 1>And you know it's interesting because you guys did raise

0:35:58.920 --> 0:36:01.520
<v Speaker 1>your forecast, your revenue guides for the full year. So

0:36:01.600 --> 0:36:04.440
<v Speaker 1>do you feel like you do have decent transparency and

0:36:04.560 --> 0:36:07.520
<v Speaker 1>visibility because here we are what is it May? Early May?

0:36:07.560 --> 0:36:10.720
<v Speaker 1>But you feel comfortable? Yeah, we do. We we feel

0:36:10.719 --> 0:36:13.719
<v Speaker 1>like we understand how our fiscal year will play out,

0:36:13.760 --> 0:36:16.800
<v Speaker 1>which is through June thirty. We feel very good about

0:36:16.840 --> 0:36:18.759
<v Speaker 1>those results. You know, this is one of the first

0:36:18.760 --> 0:36:22.160
<v Speaker 1>times we've been able to raise in many, many years.

0:36:22.200 --> 0:36:24.680
<v Speaker 1>And if I just take a step back for a second,

0:36:24.920 --> 0:36:27.400
<v Speaker 1>you know you've heard me talk about our strategy we

0:36:27.480 --> 0:36:31.920
<v Speaker 1>call block horizons. But really across the board, are assisted

0:36:32.040 --> 0:36:36.080
<v Speaker 1>tax prep business, are small business business, the launch of

0:36:36.120 --> 0:36:41.319
<v Speaker 1>spruce Wave in Toronto. Really, all of our businesses right

0:36:41.360 --> 0:36:44.279
<v Speaker 1>now are showing great signs of momentum and that's what

0:36:44.400 --> 0:36:47.319
<v Speaker 1>gives us the confidence to raise. Like we did, how

0:36:47.320 --> 0:36:51.359
<v Speaker 1>do you keep the momentum going beyond the media term?

0:36:51.560 --> 0:36:54.040
<v Speaker 1>So when you're thinking about the long term strategy here, Jeff,

0:36:54.880 --> 0:36:57.920
<v Speaker 1>So for us, we feel really good about the strategy.

0:36:57.960 --> 0:37:00.480
<v Speaker 1>We spend a lot of time developing it, and like

0:37:00.760 --> 0:37:04.480
<v Speaker 1>business oftentimes does, it comes down to deeply understanding the

0:37:04.520 --> 0:37:08.080
<v Speaker 1>customer and executing at a high level. And that's what

0:37:08.160 --> 0:37:11.319
<v Speaker 1>Block is doing right now. And so that's my job

0:37:11.360 --> 0:37:14.399
<v Speaker 1>as a leader and my partners as our leadership team,

0:37:14.480 --> 0:37:18.280
<v Speaker 1>is to help the company prioritize, focus on the fewest,

0:37:18.400 --> 0:37:22.879
<v Speaker 1>most impactful things possible, and execute like crazy. And that's

0:37:22.880 --> 0:37:25.440
<v Speaker 1>really where we're focused to finish the year strong. That

0:37:25.560 --> 0:37:28.160
<v Speaker 1>was Jeff Jones, President and CEO of H and R. Block.

0:37:28.239 --> 0:37:30.520
<v Speaker 1>He joined us back on May eleven, just after the

0:37:30.520 --> 0:37:34.520
<v Speaker 1>company reported earnings. You're listening to Bloomberg Business Week coming up,

0:37:34.560 --> 0:37:36.640
<v Speaker 1>we go back to Panama City for a lesson and

0:37:36.640 --> 0:37:40.560
<v Speaker 1>how to build a better entrepreneurship economy, especially in underserved

0:37:40.600 --> 0:37:54.600
<v Speaker 1>regions across the globe. This is Bloomberg. This is Bloomberg

0:37:54.640 --> 0:37:58.239
<v Speaker 1>Business Week with Carol Messer and Bloomberg Quick Takes Tim

0:37:58.280 --> 0:38:02.960
<v Speaker 1>Stinovik from Bloomberg, where THEO this past week my co host,

0:38:03.000 --> 0:38:06.000
<v Speaker 1>Carol Master, went to the Bloomberg New Economy Gateway Latin

0:38:06.000 --> 0:38:08.759
<v Speaker 1>America event in Panama. She hosted a panel on the

0:38:08.760 --> 0:38:12.920
<v Speaker 1>region's entrepreneurship economy with Summit Depended, the chief operating officer

0:38:12.960 --> 0:38:15.719
<v Speaker 1>at d Local, and Helica fuent Is, the founder and

0:38:15.840 --> 0:38:18.640
<v Speaker 1>president of move Up, and Mante Pence, the founder and

0:38:18.719 --> 0:38:22.320
<v Speaker 1>co CEO at Loft. The excerpt begins with Summit Depended

0:38:22.400 --> 0:38:25.760
<v Speaker 1>explaining the disconnect and getting startup funding for underserved people,

0:38:26.239 --> 0:38:30.359
<v Speaker 1>especially for women. I think there are multiple reasons for that.

0:38:30.480 --> 0:38:33.360
<v Speaker 1>I think in most cases, what we what we saw,

0:38:33.920 --> 0:38:35.680
<v Speaker 1>and I would say this is more When I was

0:38:35.719 --> 0:38:38.560
<v Speaker 1>an agent and was trying to connect what I would

0:38:38.560 --> 0:38:43.520
<v Speaker 1>call founders with capital sources, what we saw was that

0:38:43.560 --> 0:38:46.560
<v Speaker 1>there was a big impact because of the networks that

0:38:46.840 --> 0:38:50.319
<v Speaker 1>people lived in. A lot of the capital races that

0:38:50.400 --> 0:38:53.240
<v Speaker 1>happened in the earliest stages of a company's life journey

0:38:53.520 --> 0:38:57.719
<v Speaker 1>journey typically happened from friends and family. Who you network with.

0:38:57.920 --> 0:39:01.399
<v Speaker 1>What's your immediate circle makes a huge difference to where

0:39:01.440 --> 0:39:04.560
<v Speaker 1>you end up taking your company. I do think that

0:39:04.560 --> 0:39:08.680
<v Speaker 1>that's changing. I think there is more structured and purposeful

0:39:09.320 --> 0:39:13.480
<v Speaker 1>investment criteria that investors are using today. Uh. And this

0:39:13.600 --> 0:39:16.520
<v Speaker 1>brings into question an important point which is close to

0:39:16.560 --> 0:39:19.799
<v Speaker 1>my heart, which is about how purposeful should it be.

0:39:20.320 --> 0:39:24.960
<v Speaker 1>Should investors have more specific guidelines as to where and

0:39:25.040 --> 0:39:28.319
<v Speaker 1>how they invest or should it be really driven by

0:39:28.400 --> 0:39:31.640
<v Speaker 1>just a profit motive? And I think that's the social

0:39:31.719 --> 0:39:34.640
<v Speaker 1>question we need to understand as we think about investors.

0:39:35.440 --> 0:39:39.000
<v Speaker 1>Most investors are driven by a profit motive. There is

0:39:39.000 --> 0:39:42.640
<v Speaker 1>no other motive. But sometimes just a profit motive is

0:39:42.680 --> 0:39:45.240
<v Speaker 1>not the best motive when it comes to where capital

0:39:45.320 --> 0:39:48.400
<v Speaker 1>is actually flowing in the short term. And I think

0:39:48.760 --> 0:39:52.400
<v Speaker 1>when there is abundant capital, it becomes easier to go

0:39:52.440 --> 0:39:56.600
<v Speaker 1>after social causes. I think as capital titans, it's going

0:39:56.680 --> 0:39:59.959
<v Speaker 1>to actually become harder for some of the social cause

0:40:00.080 --> 0:40:02.279
<v Speaker 1>is to get funded. And that's going to be an

0:40:02.320 --> 0:40:05.759
<v Speaker 1>important question, and I'm durious to hear Angelica's views on this.

0:40:05.840 --> 0:40:08.640
<v Speaker 1>You're very close to this, Angelica, But I would think

0:40:08.680 --> 0:40:13.319
<v Speaker 1>that if capital actually becomes more constrained, it's going to

0:40:13.400 --> 0:40:16.600
<v Speaker 1>be harder to do good than to make money. Is

0:40:16.640 --> 0:40:20.040
<v Speaker 1>it becoming harder? They just remind everybody if you have questions,

0:40:20.080 --> 0:40:22.520
<v Speaker 1>please please submit them to the Bloomberg New Economy app

0:40:22.560 --> 0:40:24.600
<v Speaker 1>we'd love to hear from you. So is it becoming

0:40:24.600 --> 0:40:28.080
<v Speaker 1>tougher already as capital it is becoming tougher. The thing

0:40:28.160 --> 0:40:31.400
<v Speaker 1>is that I believe, you know, to your point about

0:40:31.840 --> 0:40:34.200
<v Speaker 1>our people going to or investors going to do just

0:40:34.600 --> 0:40:37.680
<v Speaker 1>you know, I for profit company to invest in. I

0:40:37.719 --> 0:40:43.360
<v Speaker 1>think that the younger generations are a lot more creative

0:40:43.920 --> 0:40:49.600
<v Speaker 1>on funding solutions for social problems that we face today.

0:40:49.640 --> 0:40:52.640
<v Speaker 1>So I think there's a lot more companies out there,

0:40:52.680 --> 0:40:56.839
<v Speaker 1>startups out there, there are for profit for purpose. So

0:40:56.920 --> 0:41:00.200
<v Speaker 1>in that respect, I think we're changing mind frame about

0:41:00.239 --> 0:41:02.520
<v Speaker 1>doing things. You know, I've been working on women's issues

0:41:02.520 --> 0:41:04.920
<v Speaker 1>for a little over thirty years of my life, and

0:41:04.960 --> 0:41:09.520
<v Speaker 1>to me it's very important, you know, the creativity that

0:41:09.600 --> 0:41:11.919
<v Speaker 1>women have, and most of the ones that at least

0:41:11.920 --> 0:41:15.960
<v Speaker 1>I personally know, have those two concepts. Within the startups,

0:41:16.760 --> 0:41:19.040
<v Speaker 1>they want to do good because it's it's something great

0:41:19.080 --> 0:41:22.319
<v Speaker 1>for environment or for women themselves or you know, well

0:41:22.320 --> 0:41:25.799
<v Speaker 1>they do need right but yeah, right, And but it's

0:41:25.840 --> 0:41:28.480
<v Speaker 1>also for profit company. And I think that we're seeing

0:41:28.480 --> 0:41:32.200
<v Speaker 1>those two linked together a lot more. But yes, definitely

0:41:32.280 --> 0:41:38.239
<v Speaker 1>there is you know, a restriction of capital growing into companies. Well,

0:41:38.239 --> 0:41:39.880
<v Speaker 1>they I wanted to ask you three of you, is

0:41:39.960 --> 0:41:41.759
<v Speaker 1>what is it that you think the world needs to

0:41:41.840 --> 0:41:46.920
<v Speaker 1>understand about Latin America as an incubator for innovation and ideas?

0:41:47.000 --> 0:41:49.719
<v Speaker 1>And you know, come on back in. I mean you

0:41:49.800 --> 0:41:54.680
<v Speaker 1>could have you you yourself have lived around the world, right,

0:41:55.080 --> 0:41:57.280
<v Speaker 1>and I just wonder, why is it that you chose

0:41:57.840 --> 0:42:01.480
<v Speaker 1>to start your company up in Latin America, specifically in Brazil.

0:42:01.560 --> 0:42:04.200
<v Speaker 1>Why what was it about Brazil that made you want

0:42:04.239 --> 0:42:06.320
<v Speaker 1>to do it? Yeah, I think it actually really connects

0:42:06.360 --> 0:42:10.160
<v Speaker 1>with uh, you know, point around diversity and gender equality

0:42:10.200 --> 0:42:13.800
<v Speaker 1>and generally just the depth of the op opportunity set

0:42:14.080 --> 0:42:16.000
<v Speaker 1>that we see in Brazil and Latin market. I was

0:42:16.080 --> 0:42:20.200
<v Speaker 1>really really excited, uh, to to solve hard and big problems.

0:42:20.560 --> 0:42:22.920
<v Speaker 1>Now it's not that you know, other places around the

0:42:22.920 --> 0:42:26.319
<v Speaker 1>world don't offer heart problems or big opportunities, but I

0:42:26.360 --> 0:42:29.719
<v Speaker 1>felt that, um, you know, you could really especially when

0:42:29.719 --> 0:42:34.400
<v Speaker 1>it comes to bringing technology, UM and uh innovative you know,

0:42:34.400 --> 0:42:37.160
<v Speaker 1>new ways of doing things to bear. Uh. The Latin

0:42:37.239 --> 0:42:41.279
<v Speaker 1>market ecosystem is just you know, really underfunded and uh

0:42:41.560 --> 0:42:44.120
<v Speaker 1>and short on innovation. So I think that's that's what

0:42:44.200 --> 0:42:47.200
<v Speaker 1>attracted me initially. UH, that's what kept me here for

0:42:47.200 --> 0:42:49.640
<v Speaker 1>for over a decade and and certainly UH, you know,

0:42:49.920 --> 0:42:53.560
<v Speaker 1>UH there's an increasing kind of ecosystem of UM foreign

0:42:53.600 --> 0:42:56.560
<v Speaker 1>founders or foreign founder led UH companies also a lot

0:42:56.600 --> 0:43:00.200
<v Speaker 1>across fertilization. One of the large largest company is that

0:43:00.239 --> 0:43:03.360
<v Speaker 1>went public here in Brazil last year, New Bank, is

0:43:03.440 --> 0:43:05.560
<v Speaker 1>led by an on Brazilian. So I think that there

0:43:06.280 --> 0:43:07.880
<v Speaker 1>over the last decade or so, it has been a

0:43:07.920 --> 0:43:11.000
<v Speaker 1>recognition that, uh, there's a lot of opportunity UM in

0:43:11.120 --> 0:43:15.040
<v Speaker 1>bringing technology to bear. And you're talking about less incremental improvements,

0:43:15.040 --> 0:43:19.799
<v Speaker 1>you're really talking about fundamentally changing people's lives UM. And

0:43:19.840 --> 0:43:21.360
<v Speaker 1>I think, you know, just connecting a little bit to

0:43:21.360 --> 0:43:24.680
<v Speaker 1>the point around opportunities for a linment and and UH

0:43:24.960 --> 0:43:29.200
<v Speaker 1>investment in in female lead UM companies. You know, I've

0:43:29.200 --> 0:43:32.480
<v Speaker 1>invested in over a hundred fifty companies, both personally and

0:43:32.800 --> 0:43:35.160
<v Speaker 1>also through Canary, which is a seat stage fund that

0:43:35.200 --> 0:43:38.360
<v Speaker 1>I helped co found and co create here in Brazil.

0:43:38.920 --> 0:43:42.920
<v Speaker 1>UM and I you know, UM, one of the challenges

0:43:42.960 --> 0:43:44.959
<v Speaker 1>that we have is even if you put a pure

0:43:45.080 --> 0:43:50.120
<v Speaker 1>profit motive aside, UH, for now, we're missing UM a pipeline.

0:43:50.160 --> 0:43:55.000
<v Speaker 1>We're missing a more fertile ecosystem UM of female ad companies,

0:43:55.000 --> 0:43:57.160
<v Speaker 1>So there is still a chicken and neck problem, UM

0:43:57.200 --> 0:43:59.800
<v Speaker 1>to which I think part of the solution are actually

0:43:59.800 --> 0:44:02.279
<v Speaker 1>the companies are the latest stage companies themselves. So one

0:44:02.320 --> 0:44:04.479
<v Speaker 1>of the things that we're doing at Loft is, uh,

0:44:04.520 --> 0:44:06.840
<v Speaker 1>you know, we have you know, we have a stated

0:44:06.880 --> 0:44:09.680
<v Speaker 1>goal of gender equality across the company, but not just

0:44:09.760 --> 0:44:12.440
<v Speaker 1>for the company as a whole. I think it's relatively

0:44:12.480 --> 0:44:17.360
<v Speaker 1>easy to say that you have women men across the company,

0:44:17.560 --> 0:44:20.320
<v Speaker 1>but women in leadership positions, um, you know, with which

0:44:20.400 --> 0:44:24.600
<v Speaker 1>then becomes a feeder into uh women that are well educated,

0:44:24.640 --> 0:44:26.920
<v Speaker 1>that are well trained, and have the ability and the

0:44:26.960 --> 0:44:30.719
<v Speaker 1>financial wherewithal to step aside and say, um, you know,

0:44:30.800 --> 0:44:33.600
<v Speaker 1>I've um, you know, worked here for a couple of

0:44:33.640 --> 0:44:35.560
<v Speaker 1>years and I love to start my own company. And

0:44:35.600 --> 0:44:37.960
<v Speaker 1>we're starting to see that, um you know. We're still

0:44:37.960 --> 0:44:40.680
<v Speaker 1>talking about small numbers, but I think that this last

0:44:40.760 --> 0:44:45.160
<v Speaker 1>cycle of innovation, which frankly was mostly led at least

0:44:45.200 --> 0:44:48.000
<v Speaker 1>at least at the top of the pyramid by UM,

0:44:48.160 --> 0:44:50.719
<v Speaker 1>by male founders, male C, E, O, s U, is

0:44:50.800 --> 0:44:54.640
<v Speaker 1>now seeing a kind of second wave of female led

0:44:54.880 --> 0:44:58.640
<v Speaker 1>UM executive ranks who you know, this is my hope

0:44:58.920 --> 0:45:02.280
<v Speaker 1>certainly will go out there and UH and start companies

0:45:02.320 --> 0:45:05.280
<v Speaker 1>on their own. We're certainly encouraging that proactively. We're investing

0:45:05.280 --> 0:45:08.359
<v Speaker 1>behind that. It's very early days, but I think it's UH.

0:45:09.040 --> 0:45:12.799
<v Speaker 1>It's not not just incumbent upon the UM investors, it's

0:45:12.800 --> 0:45:16.440
<v Speaker 1>also incumbent upon the companies that are being successful in

0:45:16.480 --> 0:45:20.120
<v Speaker 1>scaling to UH TO to TO TO, to strengthen that

0:45:20.280 --> 0:45:24.360
<v Speaker 1>UM as they promote UM, as they promote general quality

0:45:24.360 --> 0:45:27.239
<v Speaker 1>across the board. That was part of Carol Master's panel

0:45:27.239 --> 0:45:30.439
<v Speaker 1>discussion with the local CEO SUMI to pand It Move

0:45:30.520 --> 0:45:33.920
<v Speaker 1>Up founder and president and Helica Fuentes, and Mate Pence,

0:45:34.000 --> 0:45:36.919
<v Speaker 1>the founder and co CEO at Loft. For the full

0:45:36.920 --> 0:45:40.160
<v Speaker 1>conversation on the entrepreneurship economy from the Bloomberg New Economy

0:45:40.200 --> 0:45:43.360
<v Speaker 1>Gateway Latin America event, go to Bloomberg dot Com and

0:45:43.600 --> 0:45:46.480
<v Speaker 1>next on Bloomberg Business Week, New Balance CEO Joe Preston

0:45:46.719 --> 0:45:50.400
<v Speaker 1>on the importance of manufacturing close to home. This is

0:45:50.440 --> 0:46:00.200
<v Speaker 1>Bloomberg broadcasting from the financial capital of the World, bloom Burg.

0:46:00.320 --> 0:46:03.080
<v Speaker 1>He live in Frio in New York to Washington, d C.

0:46:03.280 --> 0:46:08.000
<v Speaker 1>Bloomberg to Boston Bloomberg one oh six one to San Francisco,

0:46:08.040 --> 0:46:11.520
<v Speaker 1>Bloomberg nine six to the country, Sirius XM Chado one

0:46:11.600 --> 0:46:14.520
<v Speaker 1>nine team, and around the globe, the Bloomberg Business app

0:46:14.680 --> 0:46:19.000
<v Speaker 1>and Bloomberg Radio dot Com. This is Bloomberg Business Week

0:46:20.040 --> 0:46:22.799
<v Speaker 1>with strains on global supply chains. We're hearing more about

0:46:22.840 --> 0:46:26.960
<v Speaker 1>companies thinking about or actually relocating supply chains back to

0:46:27.000 --> 0:46:30.719
<v Speaker 1>the US. New Balance has been producing shoes and apparel

0:46:30.760 --> 0:46:33.200
<v Speaker 1>on its home soil for more than seventy five years.

0:46:33.640 --> 0:46:36.440
<v Speaker 1>It just opened its fifth factory in New England. It

0:46:36.480 --> 0:46:39.040
<v Speaker 1>also has one in the UK. Joe Preston is the

0:46:39.040 --> 0:46:42.319
<v Speaker 1>company's president and CEO, and Caroline I recently spoke to him.

0:46:42.360 --> 0:46:44.520
<v Speaker 1>We asked him all about the biggest headwinds that are

0:46:44.520 --> 0:46:49.160
<v Speaker 1>facing US manufacturers. Check it out. The biggest issue, quite frankly,

0:46:49.320 --> 0:46:52.560
<v Speaker 1>on the cost front, is on the distribution part of it.

0:46:52.960 --> 0:46:55.960
<v Speaker 1>The cost of containers, the cost of the shipping product

0:46:56.640 --> 0:46:59.719
<v Speaker 1>is just so far ahead of what it was prior

0:46:59.800 --> 0:47:02.960
<v Speaker 1>to pandemic, and so we're we are absorbing some of

0:47:02.960 --> 0:47:05.440
<v Speaker 1>those costs and we are passing on some of them

0:47:05.480 --> 0:47:08.320
<v Speaker 1>through the selected price increases. So manufacturing in the United

0:47:08.360 --> 0:47:10.680
<v Speaker 1>States is just is just one part of it. Because

0:47:10.719 --> 0:47:13.960
<v Speaker 1>the the components that go into the materials that go

0:47:14.000 --> 0:47:16.120
<v Speaker 1>into making a shoe come from all over the world.

0:47:16.520 --> 0:47:19.800
<v Speaker 1>So where are you seeing sort of the most supply

0:47:19.880 --> 0:47:22.919
<v Speaker 1>chain snarls and the biggest price increases. Well, I mean

0:47:23.080 --> 0:47:26.440
<v Speaker 1>right now, you're seeing it in oil. So the impact

0:47:26.440 --> 0:47:29.120
<v Speaker 1>of oil is going to impact rubber, which is obviously

0:47:29.160 --> 0:47:32.120
<v Speaker 1>on the bottom of every running shoe that's made. It

0:47:32.120 --> 0:47:34.560
<v Speaker 1>impacts e v A, which is in the midstle. It

0:47:34.600 --> 0:47:36.840
<v Speaker 1>impacts some of the synthetics that are that are in

0:47:36.880 --> 0:47:39.840
<v Speaker 1>the that are that are in the uppers on shoes,

0:47:39.920 --> 0:47:42.719
<v Speaker 1>that are in the materials of polyester, etcetera, that are

0:47:43.120 --> 0:47:48.520
<v Speaker 1>made on apparel, athletic apparel. So you're seeing that verberate

0:47:48.600 --> 0:47:54.000
<v Speaker 1>throughout the entire product cost chain, if you will. So okay,

0:47:54.080 --> 0:47:56.640
<v Speaker 1>So that's good to know. And I'm also curious about

0:47:56.719 --> 0:48:00.560
<v Speaker 1>labor costs in particular, Um, whether it's that stores or elsewhere.

0:48:00.640 --> 0:48:03.160
<v Speaker 1>How are you dealing with that? What kind of increases

0:48:03.160 --> 0:48:05.320
<v Speaker 1>have you seen there? Uh? And so I'm also curious

0:48:05.320 --> 0:48:07.000
<v Speaker 1>about if you're getting all the workers that you need

0:48:07.040 --> 0:48:09.000
<v Speaker 1>to do what you need to do. Yeah, So we

0:48:09.080 --> 0:48:10.719
<v Speaker 1>just opened up a new factory, as you mentioned in

0:48:10.760 --> 0:48:13.240
<v Speaker 1>the wind masks, and we've hired over a hundred people,

0:48:13.640 --> 0:48:15.960
<v Speaker 1>and quite frankly, we were a little bit surprised that

0:48:16.239 --> 0:48:19.479
<v Speaker 1>that that it was. It wasn't easy. It's not easy

0:48:19.560 --> 0:48:22.719
<v Speaker 1>hiring people today, but it went a lot smoother than possible.

0:48:22.840 --> 0:48:26.279
<v Speaker 1>And we believe it's because it's proxim in proximity to

0:48:26.400 --> 0:48:28.560
<v Speaker 1>our other factory up there, which is about five miles

0:48:28.600 --> 0:48:31.440
<v Speaker 1>away in Lawrence, and because we have a long tenure

0:48:31.480 --> 0:48:33.560
<v Speaker 1>associate there. There's a lot of word of mouth on

0:48:33.560 --> 0:48:35.719
<v Speaker 1>whether or not you're a good employer or not, and

0:48:35.760 --> 0:48:38.880
<v Speaker 1>so I think that's helped us in uh In in

0:48:39.040 --> 0:48:43.240
<v Speaker 1>hiring for that facility. But certainly wages are going up everywhere,

0:48:43.280 --> 0:48:46.640
<v Speaker 1>whether it's inside distribution centers, whether it's retail stores, or

0:48:46.680 --> 0:48:49.000
<v Speaker 1>on the factory floor. So how much have you had

0:48:49.040 --> 0:48:51.600
<v Speaker 1>to increase wages that these factories in order to attract

0:48:51.600 --> 0:48:55.319
<v Speaker 1>and retain talent. Well, we went through a process in

0:48:56.400 --> 0:49:01.000
<v Speaker 1>and which we raised associate wages in our factories. We

0:49:01.080 --> 0:49:04.120
<v Speaker 1>just felt it was time. Our folks and our factories

0:49:04.120 --> 0:49:06.360
<v Speaker 1>have been working there and continued to work there throughout

0:49:06.400 --> 0:49:09.880
<v Speaker 1>the pandemic. Actually they closed for three weeks in March

0:49:10.200 --> 0:49:12.440
<v Speaker 1>and open back up and began to produce over a

0:49:12.480 --> 0:49:16.520
<v Speaker 1>million masks in the question whyday UH to use our

0:49:16.600 --> 0:49:20.200
<v Speaker 1>factories to to make products to help the medical community.

0:49:20.239 --> 0:49:23.360
<v Speaker 1>So we we've seen wages increase and UH and we

0:49:23.560 --> 0:49:27.320
<v Speaker 1>increased them again this year when you see the struggles

0:49:27.320 --> 0:49:30.600
<v Speaker 1>that we've had with supply chains during the pandemic, and

0:49:30.640 --> 0:49:32.719
<v Speaker 1>so coming out of it, like, what do you think

0:49:32.719 --> 0:49:35.040
<v Speaker 1>are the big smart macro discussions we need to be

0:49:35.080 --> 0:49:37.880
<v Speaker 1>having right now? I think we've all learned through COVID

0:49:38.000 --> 0:49:42.400
<v Speaker 1>that early on how the country was not prepared and

0:49:42.440 --> 0:49:45.080
<v Speaker 1>we were not controlling our own destiny. We didn't have

0:49:45.120 --> 0:49:49.960
<v Speaker 1>manufacturing facilities for just simple but basic UH protective equipment

0:49:50.000 --> 0:49:54.560
<v Speaker 1>for for our medical community. So just prior to COVID,

0:49:54.600 --> 0:49:56.799
<v Speaker 1>we came up with this philosophy of about controlling our

0:49:57.200 --> 0:49:59.600
<v Speaker 1>destiny and it was all about getting closer to the

0:49:59.600 --> 0:50:03.360
<v Speaker 1>consumer work. And we fundamentally believe that domestic manufacturing allows

0:50:03.440 --> 0:50:05.840
<v Speaker 1>us to get closer to the consumer, to detect changes

0:50:05.880 --> 0:50:09.520
<v Speaker 1>and trends, and to allow us to reach to respond quicker.

0:50:09.880 --> 0:50:13.200
<v Speaker 1>But it is challenging. Were the only athletic footwear manufacturer

0:50:13.200 --> 0:50:16.240
<v Speaker 1>that produces here in the US, and so the supplier

0:50:16.320 --> 0:50:19.920
<v Speaker 1>base is limited, and so there's a need for additional

0:50:19.960 --> 0:50:24.040
<v Speaker 1>incentives for suppliers to come back on to to support

0:50:24.160 --> 0:50:28.200
<v Speaker 1>a community so that domestic manufacturing can can can prosper.

0:50:28.680 --> 0:50:31.360
<v Speaker 1>You've been at this company for a long time. I

0:50:31.400 --> 0:50:35.399
<v Speaker 1>think you joined it back in if I'm correct. So

0:50:35.719 --> 0:50:41.240
<v Speaker 1>I mean this whole retail industry continues to change significantly.

0:50:41.719 --> 0:50:43.759
<v Speaker 1>What have you seen in the you know your arc

0:50:43.920 --> 0:50:45.759
<v Speaker 1>and just even the ark of the last couple of

0:50:45.840 --> 0:50:48.920
<v Speaker 1>years in terms of increased digitization, Uh, in terms of

0:50:48.960 --> 0:50:52.719
<v Speaker 1>how people shop. Um, you know where this kind of

0:50:52.920 --> 0:50:56.239
<v Speaker 1>retail world has gone, and there's so much competition. There's

0:50:56.320 --> 0:50:58.880
<v Speaker 1>new upstart brands. You guys have been around for a while,

0:50:59.480 --> 0:51:02.160
<v Speaker 1>but there's a lot of selection for consumers out there. Yeah.

0:51:02.360 --> 0:51:04.360
<v Speaker 1>When I joined the company, the company was a hundred

0:51:04.440 --> 0:51:07.320
<v Speaker 1>and fifty million and today we're four point four billions.

0:51:07.320 --> 0:51:09.399
<v Speaker 1>So I've seen a lot of change for us here

0:51:09.400 --> 0:51:13.320
<v Speaker 1>in the US and how we have grown around the globe.

0:51:13.600 --> 0:51:17.640
<v Speaker 1>But retail has has gone through a complete transformation, and

0:51:17.680 --> 0:51:21.400
<v Speaker 1>it's really been driven by the digital revolution. It's putting

0:51:21.400 --> 0:51:24.520
<v Speaker 1>the consumer completely in control of when they want to shop,

0:51:24.520 --> 0:51:26.600
<v Speaker 1>how they want to shop, and where they want to shop.

0:51:26.840 --> 0:51:29.040
<v Speaker 1>And it's up to brands to make sure that they

0:51:29.400 --> 0:51:32.360
<v Speaker 1>are up for that challenge. That was New Balance President

0:51:32.360 --> 0:51:35.520
<v Speaker 1>and CEO Joe Preston. You're listening to Bloomberg Business Week

0:51:35.560 --> 0:51:38.440
<v Speaker 1>coming up next, it's time to pack your bags. Are

0:51:38.440 --> 0:51:41.000
<v Speaker 1>Bloomberg Pursuits team is out with its summer travel guide

0:51:41.040 --> 0:51:57.560
<v Speaker 1>for this is Bloomberg. You're listening to Bloomberg Business Week

0:51:57.680 --> 0:52:01.520
<v Speaker 1>with Carol Messer and Bloomberg Quick to Tim Stinovan from

0:52:01.600 --> 0:52:15.800
<v Speaker 1>Bloomberg Radio. All right, well, that's Mellow Yellow, of course,

0:52:16.080 --> 0:52:19.560
<v Speaker 1>by the singer songwriter Donovan, popular in the nineteen sixties,

0:52:19.600 --> 0:52:23.200
<v Speaker 1>but we all know it. It is a good introduction

0:52:23.239 --> 0:52:26.160
<v Speaker 1>to our weekly deep dive into our Bloomberg Pursuits section.

0:52:26.239 --> 0:52:28.799
<v Speaker 1>My co host, Carol Master traveling for work this week,

0:52:28.800 --> 0:52:31.879
<v Speaker 1>but we do want to talk about leisure right now.

0:52:32.239 --> 0:52:35.080
<v Speaker 1>For that, I'm joined by Bloomberg Pursuits Deputy editor Jim

0:52:35.160 --> 0:52:38.080
<v Speaker 1>Daddy also Travel editor Nicki Eckstein. They're here with us

0:52:38.080 --> 0:52:41.799
<v Speaker 1>to help build the perfect itinerary for our summer vacations. Yes,

0:52:41.880 --> 0:52:43.960
<v Speaker 1>there's still time to do that, Jim. I want to

0:52:44.000 --> 0:52:47.400
<v Speaker 1>start with you, though, why are we listening to Mellow Yellow.

0:52:47.800 --> 0:52:50.120
<v Speaker 1>Mellow Yellow has a prominent role in one of the

0:52:50.120 --> 0:52:54.040
<v Speaker 1>stories this week. Uh, summer travel season is upon us,

0:52:54.080 --> 0:52:58.479
<v Speaker 1>and we're all feeling a little bit sensory deprived, and

0:52:58.560 --> 0:53:02.560
<v Speaker 1>so Nikki came with this really great idea about how

0:53:02.560 --> 0:53:06.880
<v Speaker 1>to reinvigorate your senses. So we picked five, you know,

0:53:06.960 --> 0:53:11.640
<v Speaker 1>the five senses, and found itineraries for each one where

0:53:11.680 --> 0:53:14.319
<v Speaker 1>you can kind of engage those senses and get back

0:53:14.360 --> 0:53:17.880
<v Speaker 1>in touch with them. Nikki, what were you thinking whenever

0:53:17.960 --> 0:53:22.360
<v Speaker 1>you were had this sort of like, you know, wide

0:53:22.360 --> 0:53:25.320
<v Speaker 1>world of travel, uh, and how to engage your senses?

0:53:25.640 --> 0:53:28.120
<v Speaker 1>You know, we always think about travel in terms of

0:53:28.160 --> 0:53:31.640
<v Speaker 1>a destination first, Right where am I going? Do here?

0:53:31.840 --> 0:53:34.240
<v Speaker 1>It feels a little bit like people don't care where

0:53:34.280 --> 0:53:37.440
<v Speaker 1>they're going. They want to go anywhere and they want

0:53:37.520 --> 0:53:40.920
<v Speaker 1>to feel something. And I think in comparison to how

0:53:40.960 --> 0:53:45.000
<v Speaker 1>we were traveling, we were still a little bit conscious

0:53:45.040 --> 0:53:47.880
<v Speaker 1>of COVID, We were still social distancing. And I just

0:53:48.000 --> 0:53:50.439
<v Speaker 1>remember going to the Caribbean and seeing the bluest water

0:53:50.520 --> 0:53:52.439
<v Speaker 1>I thought I had ever seen in my full entire life,

0:53:52.440 --> 0:53:54.960
<v Speaker 1>because my eyes had not laid you know, I haven't

0:53:55.000 --> 0:53:58.600
<v Speaker 1>laid eyes on that conger in so long. But touch, uh,

0:53:58.719 --> 0:54:01.680
<v Speaker 1>the sound of people close by, all of those other

0:54:01.760 --> 0:54:04.680
<v Speaker 1>senses were still far in the background, and this year,

0:54:04.840 --> 0:54:07.360
<v Speaker 1>I think we can really flood our senses in a

0:54:07.480 --> 0:54:10.000
<v Speaker 1>in a less restrained way, and that's what we were

0:54:10.040 --> 0:54:13.200
<v Speaker 1>going for here. Yeah, I remember, you know, going to

0:54:13.280 --> 0:54:16.160
<v Speaker 1>the Caribbean as well, and the sun on my skin

0:54:16.400 --> 0:54:18.680
<v Speaker 1>just felt a little bit warmer. You didn't get to

0:54:18.680 --> 0:54:21.319
<v Speaker 1>touch any whales, though, did You did not touch any

0:54:21.400 --> 0:54:23.800
<v Speaker 1>well anywhere. I want to talk a little bit about that, Nikki,

0:54:23.920 --> 0:54:26.359
<v Speaker 1>because I think this was was such a great way

0:54:26.400 --> 0:54:30.040
<v Speaker 1>to approach the travel section in the pursuit section for

0:54:30.120 --> 0:54:32.520
<v Speaker 1>the magazine, and I want to start with that that

0:54:32.680 --> 0:54:36.680
<v Speaker 1>sense of touch. You found uh an area of the

0:54:36.680 --> 0:54:40.759
<v Speaker 1>world where people can travel to not so easily, it

0:54:40.760 --> 0:54:46.480
<v Speaker 1>turns out, and make contact with whales. Yeah. So you

0:54:46.520 --> 0:54:49.880
<v Speaker 1>think about Baja California in Mexico, and you think about Cabo.

0:54:50.040 --> 0:54:53.040
<v Speaker 1>This is a part of that that state granted Cabos

0:54:53.040 --> 0:54:56.480
<v Speaker 1>and Baja California sore. This is regular Baja California just

0:54:56.560 --> 0:55:00.160
<v Speaker 1>north of that um. And there's a bay with or

0:55:00.280 --> 0:55:04.960
<v Speaker 1>sheltered lagoons in Baja California. It's called Laguna soun Ignacio.

0:55:05.080 --> 0:55:09.400
<v Speaker 1>And there is an operator called Baja Expeditions that runs

0:55:09.400 --> 0:55:13.160
<v Speaker 1>the only luxury leaning trips to this area. Getting there

0:55:13.239 --> 0:55:15.480
<v Speaker 1>is a little bit of a schlett. But once you arrive,

0:55:15.640 --> 0:55:19.239
<v Speaker 1>you stay in sort of like a plush safari camp

0:55:19.320 --> 0:55:22.120
<v Speaker 1>kind of a situation, and you go out on these

0:55:22.120 --> 0:55:25.440
<v Speaker 1>boat rides where you can visit gray whales. These are

0:55:25.719 --> 0:55:28.520
<v Speaker 1>huge animals. They grow up to almost a hundred thousand

0:55:28.520 --> 0:55:31.680
<v Speaker 1>pounds each. They're enormous, and you're on tiny little boats

0:55:31.760 --> 0:55:33.479
<v Speaker 1>and what do you do. You splash in the water

0:55:33.520 --> 0:55:35.520
<v Speaker 1>to draw their attention, and they come right up to

0:55:35.560 --> 0:55:39.080
<v Speaker 1>you and they introduce you to their babies who are

0:55:39.080 --> 0:55:41.839
<v Speaker 1>born in these lagoons learning how to swim, and you

0:55:41.880 --> 0:55:45.279
<v Speaker 1>can interact with them, and you can physically touch them.

0:55:45.320 --> 0:55:48.760
<v Speaker 1>They give you permission to touch them, which is pretty

0:55:48.840 --> 0:55:53.560
<v Speaker 1>unprecedented in terms of wildlife encounters and ethical wildlife encounters. Nikki.

0:55:53.760 --> 0:55:57.560
<v Speaker 1>The writer Sarah Clements has a really funny image describing

0:55:57.800 --> 0:56:00.480
<v Speaker 1>what it's like to touch one of these These are

0:56:00.560 --> 0:56:05.880
<v Speaker 1>huge animals, as you mentioned, but how did she describe that?

0:56:06.520 --> 0:56:10.279
<v Speaker 1>It's a little bit like touching a hard boiled egg.

0:56:13.200 --> 0:56:19.400
<v Speaker 1>Hard boiled egg also talked about similar debscratching a dog belly,

0:56:19.560 --> 0:56:22.839
<v Speaker 1>but a two ton puppy at that um, she has.

0:56:22.960 --> 0:56:25.239
<v Speaker 1>She has a very very funny way of writing. And

0:56:26.080 --> 0:56:29.600
<v Speaker 1>she also really struggles with this idea of petting wild

0:56:29.640 --> 0:56:33.880
<v Speaker 1>animals because it's something that we as travel writers usually

0:56:33.960 --> 0:56:37.160
<v Speaker 1>are telling people not to do. So how is this okay, Nikki?

0:56:37.640 --> 0:56:42.080
<v Speaker 1>It's okay because the whales are interacting on their own terms. Um.

0:56:42.120 --> 0:56:45.120
<v Speaker 1>There are a lot of restrictions put into place on tourism.

0:56:45.160 --> 0:56:48.680
<v Speaker 1>There are only sixteen tiny little boats allowed into an

0:56:48.719 --> 0:56:51.359
<v Speaker 1>approved viewing area at any one time, which is very

0:56:51.360 --> 0:56:54.600
<v Speaker 1>few people. Uh. The whales, it's at their discretion whether

0:56:54.640 --> 0:56:56.600
<v Speaker 1>they come up to you or not. Nothing is being

0:56:56.640 --> 0:57:01.120
<v Speaker 1>done to feed them to entice them, um. And and

0:57:01.200 --> 0:57:04.480
<v Speaker 1>all of the interactions are completely on their terms. Interestingly enough,

0:57:04.600 --> 0:57:06.960
<v Speaker 1>wills are very sense three animals. We're kind of coming

0:57:06.960 --> 0:57:09.400
<v Speaker 1>back to this idea of the five senses. They communicate

0:57:09.520 --> 0:57:12.040
<v Speaker 1>the a touch, which I did not know. The babies

0:57:12.560 --> 0:57:14.640
<v Speaker 1>roll all over their moms to signal that they're ready

0:57:14.640 --> 0:57:17.720
<v Speaker 1>to nurse. They touch one another to talk. Dude, this

0:57:17.760 --> 0:57:19.880
<v Speaker 1>is something that they like to do. I want to

0:57:19.920 --> 0:57:23.840
<v Speaker 1>talk about site the next sense that you cover in

0:57:23.840 --> 0:57:26.200
<v Speaker 1>the sniky uh and I think for anyone who saw

0:57:26.320 --> 0:57:29.960
<v Speaker 1>HBO's white lotus, Uh, this this will be a familiar image,

0:57:30.120 --> 0:57:34.640
<v Speaker 1>but the forgotten Polynesian are of voyaging or wayfinding. For that,

0:57:34.720 --> 0:57:37.120
<v Speaker 1>we go to Hawaii tell us about it. Yes, so

0:57:37.160 --> 0:57:39.120
<v Speaker 1>we you know, we really wanted to do something surprising

0:57:39.120 --> 0:57:41.400
<v Speaker 1>with each sense. We didn't want to give you, you know,

0:57:41.440 --> 0:57:44.400
<v Speaker 1>the classic blue water in the Caribbean, because we've all

0:57:44.400 --> 0:57:47.440
<v Speaker 1>been there and done that, as I have already established, right,

0:57:47.520 --> 0:57:50.560
<v Speaker 1>but what about seeing at night? What about seeing in

0:57:50.560 --> 0:57:53.560
<v Speaker 1>the dark. That's what our writer Jen Murphy did when

0:57:53.560 --> 0:57:55.920
<v Speaker 1>she learned how to read the stars in order to

0:57:56.240 --> 0:57:59.360
<v Speaker 1>steer her outrigger canoe in Maui, which is the sport

0:57:59.400 --> 0:58:01.840
<v Speaker 1>that she had been first doing for fitness. And when

0:58:01.840 --> 0:58:04.720
<v Speaker 1>she realized that there was this kind of forgotten cultural

0:58:04.800 --> 0:58:08.160
<v Speaker 1>aspect lurking beneath the surface of this thing that she'd

0:58:08.200 --> 0:58:10.520
<v Speaker 1>been doing to work out, she got really interested in it,

0:58:10.600 --> 0:58:13.960
<v Speaker 1>started learning and ended up training with a master voyager

0:58:15.000 --> 0:58:18.280
<v Speaker 1>who who teaches her about reading the stars and reading

0:58:18.280 --> 0:58:21.200
<v Speaker 1>the way of like fingerprints in the ocean. And it

0:58:21.320 --> 0:58:25.200
<v Speaker 1>is poetic and lyrical and beautiful to think about how

0:58:25.640 --> 0:58:28.320
<v Speaker 1>nature sends all of these visual signs our way that

0:58:29.000 --> 0:58:31.840
<v Speaker 1>um we take for granted, and she stopped taking them

0:58:31.840 --> 0:58:33.600
<v Speaker 1>for granted in this piece and teaching us a little

0:58:33.600 --> 0:58:35.640
<v Speaker 1>bit about what we can be looking for. Yeah, that

0:58:35.680 --> 0:58:37.560
<v Speaker 1>was what was interesting to me about this story. You know,

0:58:37.640 --> 0:58:39.840
<v Speaker 1>you think of going to Maui and it's like a

0:58:39.880 --> 0:58:41.520
<v Speaker 1>feast for the eyes kind of thing, you know, this

0:58:41.640 --> 0:58:44.800
<v Speaker 1>sort of you know, stereotypical travel writing kind of thing,

0:58:45.040 --> 0:58:47.920
<v Speaker 1>um nikki. But one of the things that was really

0:58:47.960 --> 0:58:51.080
<v Speaker 1>impressive to me about this is that it feels very

0:58:51.960 --> 0:58:56.240
<v Speaker 1>relevant to average people like myself, who may not have

0:58:56.320 --> 0:58:59.919
<v Speaker 1>the best sense of direction. Um, you know. She uh,

0:59:00.200 --> 0:59:03.120
<v Speaker 1>she's getting trained on how to read the stars, and

0:59:03.240 --> 0:59:05.600
<v Speaker 1>she's like, what can you see? And she immediately goes

0:59:05.680 --> 0:59:08.320
<v Speaker 1>to the constellations, the big Dipper, Ryan's belt. But that's

0:59:08.360 --> 0:59:11.480
<v Speaker 1>not really how you navigate, right, Well, that's what I

0:59:11.520 --> 0:59:14.200
<v Speaker 1>would have done too, right, like super relatable moment, and

0:59:14.360 --> 0:59:17.840
<v Speaker 1>the master navigator immediately corrects her just because she looks

0:59:17.960 --> 0:59:22.120
<v Speaker 1>up into the sky and and that's such an interesting thing, right,

0:59:22.160 --> 0:59:23.800
<v Speaker 1>Like you think, how do you look at the stars?

0:59:23.800 --> 0:59:26.360
<v Speaker 1>How do you read the stars without looking up? But

0:59:26.840 --> 0:59:30.240
<v Speaker 1>as it turns out, the stars are read like a

0:59:30.320 --> 0:59:33.320
<v Speaker 1>compass if you look out onto the horizon. And she

0:59:33.360 --> 0:59:37.000
<v Speaker 1>teaches Jim the writer, she she teaches her that as

0:59:37.080 --> 0:59:40.600
<v Speaker 1>you watch stars move from their origin point on the

0:59:40.640 --> 0:59:45.240
<v Speaker 1>horizon up into the sky, each one has a trajectory

0:59:45.280 --> 0:59:47.600
<v Speaker 1>and if you learn the patterns of the stars when

0:59:47.600 --> 0:59:50.280
<v Speaker 1>they come up on the horizon, then you can continue

0:59:50.320 --> 0:59:53.600
<v Speaker 1>tracking them throughout the course of an evening and understand

0:59:53.600 --> 0:59:56.440
<v Speaker 1>where you are. But what's on the horizon is really

0:59:56.480 --> 0:59:59.640
<v Speaker 1>what's telling, not what's directly above you. Yeah. It takes

0:59:59.680 --> 1:00:02.160
<v Speaker 1>some courage, I think though, to to get out on

1:00:02.240 --> 1:00:04.920
<v Speaker 1>the open ocean in the dark, and something I think

1:00:04.920 --> 1:00:09.240
<v Speaker 1>I would have to be convinced about. Um we we uh,

1:00:09.520 --> 1:00:12.520
<v Speaker 1>we now get to mellow yellow and for that we

1:00:12.520 --> 1:00:16.480
<v Speaker 1>we we go with the sound sense, and James, I

1:00:16.480 --> 1:00:18.760
<v Speaker 1>want to start with you here. For that we we

1:00:18.800 --> 1:00:23.840
<v Speaker 1>find ourselves in Botswana's Alcavoo delta. Yeah. You know, we

1:00:23.840 --> 1:00:28.560
<v Speaker 1>were talking about these senses in our meetings, and I

1:00:28.600 --> 1:00:31.760
<v Speaker 1>really vividly remember Nikki being like, you know, this is

1:00:31.800 --> 1:00:34.840
<v Speaker 1>gonna sound like I'm talking about site, but I'm really

1:00:34.920 --> 1:00:37.919
<v Speaker 1>talking about sound. Nikki, you want to take it from here.

1:00:39.520 --> 1:00:43.840
<v Speaker 1>So when you think about uh, you think about sound.

1:00:44.360 --> 1:00:46.960
<v Speaker 1>You don't think about any verb that ends been watching,

1:00:47.040 --> 1:00:51.440
<v Speaker 1>do you exactly? Birdwatching is the subject of this essay.

1:00:51.600 --> 1:00:54.439
<v Speaker 1>And that's because I don't know if you've ever gone

1:00:54.480 --> 1:00:57.280
<v Speaker 1>birdwatching in any capacity, but you bird watch with your

1:00:57.280 --> 1:01:02.120
<v Speaker 1>ears first, and the key to find ending beautiful birds

1:01:02.560 --> 1:01:05.440
<v Speaker 1>is to listen for them. And if you listen for birds,

1:01:05.640 --> 1:01:09.400
<v Speaker 1>you can actually see your entire surrounding in a different

1:01:09.440 --> 1:01:13.040
<v Speaker 1>way because what they're chirping about and the songs that

1:01:13.120 --> 1:01:17.720
<v Speaker 1>they're making will actually point your eyes to all sorts

1:01:17.720 --> 1:01:19.480
<v Speaker 1>of things that you might not see otherwise. And that's

1:01:19.480 --> 1:01:21.680
<v Speaker 1>what this piece is about. We've got to cover the

1:01:21.680 --> 1:01:25.000
<v Speaker 1>other senses in the remaining time we have sent. It

1:01:25.120 --> 1:01:28.200
<v Speaker 1>takes us to Tokyo Nikki uh and too. I think

1:01:28.240 --> 1:01:31.920
<v Speaker 1>a really surprising conclusion in this piece for a writer

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<v Speaker 1>looking for breakfast that is not fish spoiler yellow would work. Yes,

1:01:43.160 --> 1:01:45.280
<v Speaker 1>this is you know this. This piece is about a

1:01:45.360 --> 1:01:50.960
<v Speaker 1>travel truism gone wrong, and the writer is convinced that

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<v Speaker 1>all the guide books must be right in saying that

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<v Speaker 1>you've got to get to Sukiji Fish Market at four

1:01:57.000 --> 1:01:59.760
<v Speaker 1>m and see the fish auctions. This is obviously before

1:01:59.800 --> 1:02:01.920
<v Speaker 1>the Sukigi Fish Market had closed. That she goes on

1:02:01.920 --> 1:02:04.760
<v Speaker 1>this trip, but um she wakes up at the crack

1:02:04.800 --> 1:02:07.320
<v Speaker 1>of dawn tries to do this thing that she wants

1:02:07.320 --> 1:02:09.880
<v Speaker 1>to check off of a bucket list that's been established

1:02:09.880 --> 1:02:11.960
<v Speaker 1>for her by all the outsiders that told her that

1:02:12.000 --> 1:02:14.320
<v Speaker 1>it was the thing to do, and she arrives at

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<v Speaker 1>the market still completely full and bloated from her night

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<v Speaker 1>of indulgences before a big thank you to Bloomberg Pursuits

1:02:20.960 --> 1:02:24.760
<v Speaker 1>Deputy editor Jim Gaddy and Travel editor Nikki Eckstein for

1:02:24.800 --> 1:02:27.400
<v Speaker 1>our guide to summer travel. And that wraps up the

1:02:27.440 --> 1:02:30.200
<v Speaker 1>weekend edition of Bloomberg Business Week from Bloomberg Radio. Thanks

1:02:30.200 --> 1:02:33.000
<v Speaker 1>so much for joining us. I'm Tim Stanivik. Carol Master

1:02:33.080 --> 1:02:36.040
<v Speaker 1>returns next week. Be sure to tune into Bloomberg Business

1:02:36.080 --> 1:02:38.480
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1:02:38.480 --> 1:02:41.439
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1:02:41.480 --> 1:02:45.360
<v Speaker 1>broadcast on YouTube. Just search Bloomberg Global News and check

1:02:45.360 --> 1:02:47.520
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<v Speaker 1>at Bloomberg dot com, Apple, or wherever you get your podcasts.

1:02:51.240 --> 1:02:54.800
<v Speaker 1>Bloomberg Business Week is available on newsstands now at Bloomberg

1:02:54.840 --> 1:02:57.400
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1:03:07.240 --> 1:03:08.480
<v Speaker 1>This is Bloomberg.