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Speaker 1: It's another jubile phone frame mornings on the twenties.

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Speaker 2: Nursery. This is Valerie. How can I help you today?

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Speaker 1: Hello Valerie. My name is Pete Eakins and I am

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Speaker 1: an upset customer and I would like to lodge a complaint.

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Speaker 1: Can I speak to the manager police or actually can

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Speaker 1: you escalate this to the owner?

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Speaker 2: Okay, well, I'm really sorry. I'm happy to help you

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Speaker 2: with your problem. I am the owner and the manager.

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Speaker 1: I was in your establishment the other day and I

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Speaker 1: purchased a few flowers and a couple of azaleas and

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Speaker 1: some ferns. Okay, well, I would like to inform you

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Speaker 1: that your plants are faulty.

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Speaker 2: Plants can't really be faulty, they're just planned.

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Speaker 1: Okay. So if plants can't be faulty, then how are

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Speaker 1: my azaleas dead? And how are the ferns that I

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Speaker 1: purchased from you dying?

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Speaker 2: It's usually because there's overwatering or underwatering.

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Speaker 1: I don't know how much you watered them or didn't

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Speaker 1: water them before I purchased. That's not my responsibility, okay.

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Speaker 2: But once you have them, you have to check the soil. Okay.

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Speaker 2: If you want to know if your plants need water,

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Speaker 2: you have to check the soil, and I can't do

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Speaker 2: that because they're now your plants.

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Speaker 1: You said you're a small business, so I'm guessing that

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Speaker 1: you haven't had a lot of clientele. But I don't

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Speaker 1: know if you know this or not. If somebody calls

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Speaker 1: with a complaint, you don't put it back on them.

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Speaker 1: Are you saying it's my fault? The azaleas are dead

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Speaker 1: and the fern are dying.

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Speaker 2: Did you water the plants?

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Speaker 1: Did I what.

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Speaker 2: Water? Did you give them water?

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Speaker 1: Why would I do that?

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Speaker 2: Well, they're plants and they're going to need water.

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Speaker 1: So once again, you're trying to put the death of

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Speaker 1: these plants on me. And I had no idea. Nobody

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Speaker 1: informed me at your establishment that I was supposed to

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Speaker 1: do the work myself.

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Speaker 2: Why did you buy plants if you didn't want to

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Speaker 2: take care of them?

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Speaker 1: Well, because I thought they were very pretty. I thought

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Speaker 1: the azaleas were quite pretty. I don't think they're pretty

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Speaker 1: anymore because they're dead, and I don't know if I

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Speaker 1: told you about the fern.

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Speaker 2: Yes, so it's possible that they might just need a

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Speaker 2: little bit of care.

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Speaker 1: So I came to you to purchase some flowers and

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Speaker 1: some ferns, not a pet. Nobody told me anything about

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Speaker 1: watering at all.

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Speaker 2: Okay, but that's how plants live. If you didn't know

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Speaker 2: that plants needed care.

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Speaker 1: How am I supposed to know that. I'm not Valerie,

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Speaker 1: a small business owner who owns a nursery and sells

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Speaker 1: plants and ferns and things like that. I should not

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Speaker 1: know that. I didn't go to school and get a

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Speaker 1: botomy degree.

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Speaker 2: Listen, I don't need a degree to know that plants

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Speaker 2: need sunlight and water.

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Speaker 1: Okay, Well where'd you learn that? Then?

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Speaker 2: Well, I learned it when I was a kid in

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Speaker 2: elementary school learning about photosynthesis.

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Speaker 1: You're talking about photo photography and synthesizers.

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Speaker 2: I am not talking about photography.

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Speaker 1: What are you talking about?

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Speaker 2: Is your damage? Oh? I am talking about the care

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Speaker 2: of the plant.

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Speaker 1: Yes, and they like photos Nobody told me that for

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Speaker 1: my azaleas, which are dead, and my fern, which I

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Speaker 1: don't know if I told.

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Speaker 2: You, is dying dying?

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Speaker 1: Yes, they're dying. I want a fool refund, and I

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Speaker 1: would like some replacement azalea's and I would like some

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Speaker 1: new ferns.

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Speaker 2: If you promise me that you will never call me again.

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Speaker 2: I will give you a refund.

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Speaker 1: I'm gonna go get my master's in lobotomy, and then

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Speaker 1: I'll know all about the photos and the synthesizers and

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Speaker 1: taking flowers to the beach or whatever you do.

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Speaker 2: I agree, sir, you do need a master's degree in lobotomy.

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Speaker 2: Are we done well?

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Speaker 1: Yes, I guess we are. And I'll just let you

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Speaker 1: know at this point then that this is actually Jubil

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Speaker 1: from the Jewel Show doing a phone prank on you

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Speaker 1: and your employee. Your employee, John set you up, Oh

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Speaker 1: son of them.

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Speaker 2: Oh my god, you have me so mad.

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Speaker 1: He said that you guys get some of the weirdest

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Speaker 1: complaints sometimes about people who are upset that their flowers died.

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Speaker 1: So you wanted to be a mess with I.

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Speaker 2: Want to kick him.

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Speaker 1: No it do.

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Speaker 2: We get a lot of it, but never that blenderous

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Speaker 1: Wake up every morning with Jubile phone Franks