1 00:00:05,000 --> 00:00:08,360 Speaker 1: Hello, and welcome back to the Psychology of Your Twenties, 2 00:00:08,760 --> 00:00:10,840 Speaker 1: the podcast where we talk through some of the big 3 00:00:10,880 --> 00:00:13,640 Speaker 1: life changes and transitions of our twenties and what they 4 00:00:13,640 --> 00:00:20,720 Speaker 1: mean for our psychology. Hello, lovely people, how are we 5 00:00:21,040 --> 00:00:24,560 Speaker 1: going on this fine day where you're listening in the world. 6 00:00:24,600 --> 00:00:28,200 Speaker 1: Thanks for joining, Thanks for tuning in to the Psychology 7 00:00:28,240 --> 00:00:32,040 Speaker 1: of your Twenties. It's lovely to have you here. This week, 8 00:00:32,240 --> 00:00:37,600 Speaker 1: we're talking about emotional intelligence, or EQ as some people 9 00:00:37,840 --> 00:00:41,839 Speaker 1: call it, and why it's different from normal intelligence from 10 00:00:41,840 --> 00:00:47,120 Speaker 1: our IQ. This topic it's different because well, maybe it's 11 00:00:47,120 --> 00:00:49,159 Speaker 1: not different. I think it's kind of common with some 12 00:00:49,200 --> 00:00:52,160 Speaker 1: of the topics we talk about, but it's just as 13 00:00:52,200 --> 00:00:54,640 Speaker 1: important in our twenties as it is in the rest 14 00:00:54,680 --> 00:00:58,560 Speaker 1: of our lives. But the reason I want to talk 15 00:00:58,600 --> 00:01:02,600 Speaker 1: about in the context of our twenties is because this 16 00:01:02,680 --> 00:01:05,360 Speaker 1: decade is when our brain is in those final kind 17 00:01:05,400 --> 00:01:08,399 Speaker 1: of stages of development, when our frontal lobe is yet 18 00:01:08,440 --> 00:01:11,280 Speaker 1: to form, when it's in its most critical kind of 19 00:01:11,360 --> 00:01:16,399 Speaker 1: stage to build those final skills, those final neurons, and 20 00:01:16,480 --> 00:01:20,880 Speaker 1: with that where we can kind of perfect our emotional intelligence. 21 00:01:21,440 --> 00:01:24,160 Speaker 1: And I just thought it would be really really interesting. 22 00:01:24,200 --> 00:01:27,600 Speaker 1: I think it's such a crucial part of success in life, 23 00:01:27,760 --> 00:01:30,960 Speaker 1: of achieving the things that you want, having healthy relationships, 24 00:01:30,959 --> 00:01:33,600 Speaker 1: all the things that I think at the base of 25 00:01:34,440 --> 00:01:40,520 Speaker 1: happiness and success. And I think a really common misconception 26 00:01:40,560 --> 00:01:44,920 Speaker 1: about emotional intelligence is that, like intelligence to some degree, 27 00:01:45,000 --> 00:01:47,880 Speaker 1: or like some other innate skill, it's not something that 28 00:01:47,920 --> 00:01:50,560 Speaker 1: can be taught. It's not something that can be developed. 29 00:01:50,640 --> 00:01:54,280 Speaker 1: What you're born with. The emotional intelligence that you're born 30 00:01:54,360 --> 00:01:57,160 Speaker 1: with is what you get. It's the cards that you're 31 00:01:57,200 --> 00:01:59,640 Speaker 1: dealt for the rest of your life. And that is 32 00:01:59,760 --> 00:02:07,760 Speaker 1: just totally untrue. It is fundamentally a skill. Emotional intelligence 33 00:02:08,040 --> 00:02:11,119 Speaker 1: is a skill, and it can be learned. You can 34 00:02:11,160 --> 00:02:15,000 Speaker 1: alter how you see people, how you see yourself, and 35 00:02:15,040 --> 00:02:18,440 Speaker 1: how you react to them. Although there are some people 36 00:02:18,480 --> 00:02:22,880 Speaker 1: who perhaps are more naturally adept, the same way that 37 00:02:22,880 --> 00:02:25,640 Speaker 1: there are people who are better at sports or have 38 00:02:25,760 --> 00:02:30,639 Speaker 1: more analytical brains or more creative brains, and that stuff 39 00:02:30,720 --> 00:02:34,320 Speaker 1: is really to do with your upbringing, your temperament, the 40 00:02:34,360 --> 00:02:38,280 Speaker 1: personality you are kind of dealt with upon conception and 41 00:02:38,639 --> 00:02:42,640 Speaker 1: upon birth. That is a huge misconception, and there is 42 00:02:42,680 --> 00:02:46,280 Speaker 1: a huge misconception around emotional intelligence being something that is 43 00:02:46,320 --> 00:02:49,239 Speaker 1: stagnant being something that is permanent. What you're born with, 44 00:02:49,360 --> 00:02:52,040 Speaker 1: the skills that you're born with is what you get, 45 00:02:52,080 --> 00:02:55,919 Speaker 1: which is completely untrue, and we're going to talk about 46 00:02:55,919 --> 00:03:00,440 Speaker 1: that today. How do you curate and develop and build 47 00:03:00,520 --> 00:03:04,359 Speaker 1: emotional intelligence in your twenties because it is so foundational 48 00:03:04,440 --> 00:03:10,120 Speaker 1: and critical for every year, every decade, every emotional experience 49 00:03:10,400 --> 00:03:15,800 Speaker 1: going forward. So emotional intelligence it's an interesting kind of 50 00:03:15,840 --> 00:03:19,240 Speaker 1: corner of psychology because unlike some of the other topics 51 00:03:19,240 --> 00:03:22,399 Speaker 1: I talk about, I focus a lot on positive psychology 52 00:03:22,520 --> 00:03:27,240 Speaker 1: and social psychology, emotional intelligence is normally talked about in 53 00:03:27,280 --> 00:03:31,400 Speaker 1: relation to organizational psychology. You may have guessed what that is, 54 00:03:31,440 --> 00:03:34,280 Speaker 1: but organizational psychology really has a lot to do with 55 00:03:34,320 --> 00:03:41,680 Speaker 1: the workplace and how we interact yeah with people in 56 00:03:41,720 --> 00:03:45,600 Speaker 1: the workplace, and how leaders are born, how we influence people. 57 00:03:46,320 --> 00:03:51,160 Speaker 1: But it is a lot more general than that. I 58 00:03:51,200 --> 00:03:54,600 Speaker 1: think that beyond the workplaces perhaps where it has its 59 00:03:54,880 --> 00:04:00,640 Speaker 1: greatest relevance and its greatest applicability. And there's been some 60 00:04:00,800 --> 00:04:05,200 Speaker 1: huge talk around emotional intelligence recently. It's kind of become 61 00:04:05,920 --> 00:04:08,680 Speaker 1: very popular part of the psychobabble, as we would say, 62 00:04:09,200 --> 00:04:12,960 Speaker 1: as more people begin discovering it, begin discovering its applicability 63 00:04:13,000 --> 00:04:16,560 Speaker 1: beyond the workplace, beyond corporate life, and see that it 64 00:04:16,800 --> 00:04:20,520 Speaker 1: is so fundamental to all these other areas that are 65 00:04:20,520 --> 00:04:24,159 Speaker 1: beyond how we make money and how we control the 66 00:04:24,200 --> 00:04:28,000 Speaker 1: tides of business. I think so. I think that first 67 00:04:28,080 --> 00:04:30,719 Speaker 1: kind of came about in the nineteen sixties and seventies, 68 00:04:30,720 --> 00:04:33,880 Speaker 1: but it's been popularized a lot more recently, and with 69 00:04:33,960 --> 00:04:37,640 Speaker 1: that we're seeing a lot of cultural trends around emotional 70 00:04:37,640 --> 00:04:43,120 Speaker 1: intelligence also emerge. It's now taught in Harvard Business schools, 71 00:04:43,440 --> 00:04:47,280 Speaker 1: in Harvard Business School and other business schools, and I 72 00:04:47,320 --> 00:04:49,320 Speaker 1: think it's one of those things where I've always had 73 00:04:49,320 --> 00:04:51,839 Speaker 1: these discussions with my friends where at Uni Woods now, 74 00:04:51,920 --> 00:04:54,240 Speaker 1: that person's really intelligent, but they have pretty low EQ. 75 00:04:54,480 --> 00:04:57,760 Speaker 1: They're not very emotionally intelligent. So it's part of that 76 00:04:57,839 --> 00:05:00,040 Speaker 1: distinction I think these days that we have between I 77 00:05:01,480 --> 00:05:04,760 Speaker 1: don't want to say natural intelligence, but academic intelligence and 78 00:05:05,040 --> 00:05:08,839 Speaker 1: what we traditionally think of as intelligence and those more soft, 79 00:05:09,080 --> 00:05:13,080 Speaker 1: nuanced skills around how we relate to others. Even though 80 00:05:13,120 --> 00:05:15,720 Speaker 1: it's taught at Harvard Business School, I think that it 81 00:05:15,760 --> 00:05:18,080 Speaker 1: does have a lot of relevance to all those who 82 00:05:19,120 --> 00:05:22,240 Speaker 1: aren't there. If you are there, tell me what they're 83 00:05:22,240 --> 00:05:25,840 Speaker 1: saying about it, tell me if I'm accurate. But it 84 00:05:25,960 --> 00:05:28,360 Speaker 1: is really really important and it differs from IQ in 85 00:05:28,400 --> 00:05:31,920 Speaker 1: so many ways. Like I said, IQ, we often think 86 00:05:31,960 --> 00:05:35,240 Speaker 1: of as analytical skills as the way that we process 87 00:05:35,440 --> 00:05:39,919 Speaker 1: factual information, how we absorb information, our memory, how we 88 00:05:40,080 --> 00:05:44,919 Speaker 1: use it. But emotional intelligence really rests in our social 89 00:05:44,920 --> 00:05:48,120 Speaker 1: relationships and in our own emotional awareness, which we'll talk 90 00:05:48,120 --> 00:05:51,320 Speaker 1: about later on, and how we interact with people, how 91 00:05:51,360 --> 00:05:55,240 Speaker 1: we influence people, beyond our general knowledge and beyond how 92 00:05:55,279 --> 00:05:58,560 Speaker 1: we process information. So let's take a bit more of 93 00:05:58,600 --> 00:06:01,839 Speaker 1: a deep dive into the compos of emotional intelligence in 94 00:06:01,839 --> 00:06:05,440 Speaker 1: our twenties, the benefits of a high EQ, and how 95 00:06:05,480 --> 00:06:09,320 Speaker 1: to develop your emotional intelligence even further if that's something 96 00:06:09,320 --> 00:06:17,960 Speaker 1: you're interested in. So firstly, let's get our basic information down. 97 00:06:18,160 --> 00:06:21,800 Speaker 1: What is EQ? What is emotional intelligence? Well, at its 98 00:06:21,880 --> 00:06:26,120 Speaker 1: most primitive kind of basic level, emotional intelligence refers to 99 00:06:26,200 --> 00:06:31,320 Speaker 1: our ability to understand, use, and manage our own emotions 100 00:06:31,839 --> 00:06:35,960 Speaker 1: in positive ways that affect us and affect others. It 101 00:06:36,080 --> 00:06:38,960 Speaker 1: kind of encompasses how to communicate effectively, how to have 102 00:06:39,480 --> 00:06:44,359 Speaker 1: those healthy positive relationships, how to succeed at your personal goals. 103 00:06:44,360 --> 00:06:49,239 Speaker 1: This really interesting study found that when children when kids 104 00:06:49,720 --> 00:06:53,200 Speaker 1: had higher emotional intelligence, they did a lot better at school. 105 00:06:53,279 --> 00:06:57,479 Speaker 1: They did a lot better socially obviously, but academically as well. 106 00:06:57,520 --> 00:07:00,840 Speaker 1: It's such a crucial component to exceeding in the world, 107 00:07:00,880 --> 00:07:04,880 Speaker 1: into having a healthy professional life, being able to follow 108 00:07:04,960 --> 00:07:10,240 Speaker 1: through with your commitments, and also making informed decisions. So 109 00:07:10,320 --> 00:07:15,080 Speaker 1: emotional intelligence really involves those core areas of the frontal lobe, 110 00:07:15,840 --> 00:07:18,560 Speaker 1: which are responsible for how we see the world, how 111 00:07:18,600 --> 00:07:21,800 Speaker 1: we interpret the world, and how we process our emotions 112 00:07:21,920 --> 00:07:25,000 Speaker 1: and make decisions based on what they're telling us. So 113 00:07:25,120 --> 00:07:29,440 Speaker 1: emotional intelligence it has four main components. These are self awareness, 114 00:07:29,600 --> 00:07:34,920 Speaker 1: self regulation, social awareness, and social regulation or control. I 115 00:07:34,920 --> 00:07:37,640 Speaker 1: don't really like the word control in this situation. I 116 00:07:37,680 --> 00:07:41,080 Speaker 1: think it suggests that emotional intelligence is something that we 117 00:07:41,200 --> 00:07:44,320 Speaker 1: want to develop and build in order to influence people 118 00:07:44,360 --> 00:07:46,840 Speaker 1: for our own gain. But it's more about leading, and 119 00:07:46,880 --> 00:07:50,239 Speaker 1: it's more about being able to dance around other people's 120 00:07:50,240 --> 00:07:55,840 Speaker 1: feelings and understand their emotional concerns and their emotional needs. 121 00:07:55,960 --> 00:08:00,360 Speaker 1: So emotional intelligence really starts with you. It starts with 122 00:08:00,560 --> 00:08:04,400 Speaker 1: self awareness. And self awareness I think is something that 123 00:08:04,560 --> 00:08:08,440 Speaker 1: is misunderstood in psychology or in those who kind of 124 00:08:08,480 --> 00:08:12,640 Speaker 1: dabble in psychology to a pretty large degree. In some 125 00:08:12,880 --> 00:08:15,560 Speaker 1: we often say it is being able to recognize our faults, 126 00:08:16,440 --> 00:08:19,720 Speaker 1: knowing ourselves pretty well, but it's a little bit deeper 127 00:08:19,720 --> 00:08:23,480 Speaker 1: than that. It. Self awareness is really about being able 128 00:08:23,480 --> 00:08:28,600 Speaker 1: to recognize and understand your own emotions, being able to 129 00:08:28,680 --> 00:08:33,320 Speaker 1: name your emotions but also know why you're feeling them. 130 00:08:33,400 --> 00:08:36,440 Speaker 1: It gives you so much information about the world to 131 00:08:36,720 --> 00:08:41,320 Speaker 1: have an understanding of how you cognitively react to things, 132 00:08:42,200 --> 00:08:46,360 Speaker 1: and it is the foundation of emotional intelligence, being able 133 00:08:46,440 --> 00:08:49,640 Speaker 1: to respond effectively not to what others are thinking, but 134 00:08:49,800 --> 00:08:53,320 Speaker 1: at the very beginning, what you're thinking. A big part 135 00:08:53,320 --> 00:08:56,160 Speaker 1: about self awareness, I think, is realizing that all of 136 00:08:56,280 --> 00:09:01,200 Speaker 1: life's events, everything that you experience, everything that's hard or 137 00:09:01,320 --> 00:09:07,600 Speaker 1: good or sad or happy, these events are innately neutral. 138 00:09:08,240 --> 00:09:13,240 Speaker 1: They don't have any natural, intuitive assigned meaning until we 139 00:09:13,280 --> 00:09:17,160 Speaker 1: evaluate it as either good or bad. And that's an 140 00:09:17,200 --> 00:09:21,040 Speaker 1: internal process that creates feelings and it's responsible for how 141 00:09:21,080 --> 00:09:26,360 Speaker 1: we feel and react. So when something happens in our lives, 142 00:09:26,480 --> 00:09:29,360 Speaker 1: there is an unconscious evaluation that occurs in our brain 143 00:09:29,920 --> 00:09:33,440 Speaker 1: that assigns that event as either being positive or negative, 144 00:09:34,000 --> 00:09:37,520 Speaker 1: and that information that processing the meaning we assigned to 145 00:09:37,760 --> 00:09:42,600 Speaker 1: an event comes from external sources what we're expected to feel, 146 00:09:43,120 --> 00:09:46,200 Speaker 1: but also our own learning and how we've responded to 147 00:09:46,200 --> 00:09:48,320 Speaker 1: things in the past, how things made us feel in 148 00:09:48,360 --> 00:09:52,240 Speaker 1: the past, so that we have a basis for knowing 149 00:09:52,280 --> 00:09:55,839 Speaker 1: how we should react, either in a socially appropriate manner 150 00:09:55,920 --> 00:09:59,040 Speaker 1: or in a way that matches how you expect yourself 151 00:09:59,200 --> 00:10:02,960 Speaker 1: to feel. But being able to recognize that all events 152 00:10:03,000 --> 00:10:08,680 Speaker 1: are innately neutral. This allows you to identify why you're 153 00:10:08,800 --> 00:10:14,440 Speaker 1: having a feeling in that moment, and what is that 154 00:10:14,520 --> 00:10:18,240 Speaker 1: feeling kind of attached to. Is it a normal feeling, 155 00:10:18,840 --> 00:10:23,240 Speaker 1: is it something that seems appropriate given the circumstances, or 156 00:10:23,320 --> 00:10:26,080 Speaker 1: is it based on learning and based on experiences. So 157 00:10:26,200 --> 00:10:28,920 Speaker 1: that's the whole thing about self awareness, as being able 158 00:10:28,960 --> 00:10:32,079 Speaker 1: to look at your emotions, name your emotions, and understand 159 00:10:32,280 --> 00:10:36,920 Speaker 1: why you're feeling it. That is the bedrock of emotional intelligence. 160 00:10:37,480 --> 00:10:40,160 Speaker 1: Once you're able to identify your feelings. Once you have 161 00:10:40,240 --> 00:10:43,640 Speaker 1: that high level of self awareness, the other building block 162 00:10:43,640 --> 00:10:46,760 Speaker 1: of emotional intelligence, the next kind of core ingredient is 163 00:10:46,760 --> 00:10:51,640 Speaker 1: self regulation. It's all fine and good and well to 164 00:10:51,760 --> 00:10:54,720 Speaker 1: be able to recognize your emotions, to be able to 165 00:10:54,720 --> 00:10:56,440 Speaker 1: sit back and say, oh, I'm mad, and I'm mad 166 00:10:56,520 --> 00:10:59,320 Speaker 1: because of this, and this is triggering me because of this, 167 00:11:00,920 --> 00:11:04,120 Speaker 1: and being able to know their source, whether it's endogenous 168 00:11:04,200 --> 00:11:08,280 Speaker 1: or exogynous, internal or external. But that is really no 169 00:11:08,520 --> 00:11:11,600 Speaker 1: use in terms of your broader emotional intelligence and ability 170 00:11:11,640 --> 00:11:14,959 Speaker 1: to relate to others unless you're able to control your 171 00:11:15,000 --> 00:11:19,720 Speaker 1: impulsive feelings, to control your behaviors and manage emotions in 172 00:11:20,040 --> 00:11:23,080 Speaker 1: healthy ways, and then from that being able to take 173 00:11:23,120 --> 00:11:26,960 Speaker 1: initiative and to follow through on your commitments, relate, and 174 00:11:27,000 --> 00:11:28,880 Speaker 1: be able to relate to others and adapt to your 175 00:11:28,960 --> 00:11:33,760 Speaker 1: changing circumstances. So this is about self regulation. You've had 176 00:11:33,800 --> 00:11:36,559 Speaker 1: that feeling, you've identified it, but the next step is 177 00:11:36,600 --> 00:11:39,200 Speaker 1: what you do with it. How do you react to 178 00:11:39,800 --> 00:11:42,840 Speaker 1: how you're feeling, and how you able to bring that 179 00:11:42,960 --> 00:11:46,520 Speaker 1: into your broader life, into what you want from life 180 00:11:46,559 --> 00:11:50,520 Speaker 1: and integrate it in a positive way. Emotional regulation kind 181 00:11:50,520 --> 00:11:53,920 Speaker 1: of captures all of this. It captures being adaptive to 182 00:11:54,040 --> 00:11:57,880 Speaker 1: changing circumstances. And it's different from self awareness because self 183 00:11:58,200 --> 00:12:03,760 Speaker 1: awareness is basically cognition, but self regulation is action is 184 00:12:03,800 --> 00:12:08,000 Speaker 1: action in response to that recognition. So on the back 185 00:12:08,040 --> 00:12:13,080 Speaker 1: of these two internal processes, we also have social awareness. Now, 186 00:12:13,120 --> 00:12:18,119 Speaker 1: this is probably, I think where most people see emotional 187 00:12:18,120 --> 00:12:22,400 Speaker 1: intelligence as lying as this is where a lot of 188 00:12:22,440 --> 00:12:25,960 Speaker 1: people I think misguided in thinking that emotional intelligence is 189 00:12:26,000 --> 00:12:29,520 Speaker 1: actually social awareness. And in some ways it is. But 190 00:12:29,840 --> 00:12:33,160 Speaker 1: the critical thing about those two prior ideas is that 191 00:12:33,200 --> 00:12:37,280 Speaker 1: you can't actually have social awareness without having self awareness 192 00:12:37,280 --> 00:12:41,160 Speaker 1: and self regulation. You can't show empathy, You can't react 193 00:12:41,200 --> 00:12:46,559 Speaker 1: to social cues or feel socially comfortable without first understanding 194 00:12:46,600 --> 00:12:49,440 Speaker 1: how other people might be feeling emotions because you have 195 00:12:49,520 --> 00:12:53,080 Speaker 1: felt them and you can recognize them and name them yourself. 196 00:12:53,600 --> 00:12:57,360 Speaker 1: So social awareness really encompasses being able to understand other 197 00:12:57,400 --> 00:13:01,560 Speaker 1: people's emotions and their emotional concerns, and their needs and 198 00:13:01,600 --> 00:13:05,600 Speaker 1: their social concerns, and how you can provide them or 199 00:13:05,640 --> 00:13:10,000 Speaker 1: maybe take them away. So you begin to see yourself 200 00:13:10,120 --> 00:13:13,760 Speaker 1: not as a sole individual, not as your own feelings, 201 00:13:13,880 --> 00:13:17,120 Speaker 1: but see your feelings and how you might react in 202 00:13:17,200 --> 00:13:21,160 Speaker 1: relationship to other people, both recognizing how your reactions affect them, 203 00:13:21,559 --> 00:13:24,840 Speaker 1: but also how you might actually understand their reactions a 204 00:13:24,840 --> 00:13:28,080 Speaker 1: lot better by looking internally and thinking how would I 205 00:13:28,120 --> 00:13:31,160 Speaker 1: react in that situation, what would I be feeling? And 206 00:13:31,200 --> 00:13:34,720 Speaker 1: that's social awareness. A critical thing about this element of 207 00:13:34,800 --> 00:13:37,040 Speaker 1: EQ is that it's the hardest to learn. It's the 208 00:13:37,080 --> 00:13:40,480 Speaker 1: most intuitive. I know, I'm kind of contradicting myself, and 209 00:13:40,920 --> 00:13:45,120 Speaker 1: you know I said that emotional awareness and emotional intelligence 210 00:13:45,200 --> 00:13:48,640 Speaker 1: is something that we can learn, which it is, but 211 00:13:49,160 --> 00:13:52,480 Speaker 1: the hardest part of it is being able to apply 212 00:13:52,720 --> 00:13:56,640 Speaker 1: that to other people because other people are unpredictable. As 213 00:13:56,760 --> 00:13:58,920 Speaker 1: I always say this to my friend Erin, but people 214 00:13:58,960 --> 00:14:00,960 Speaker 1: aren't always going to react the way that you would 215 00:14:00,960 --> 00:14:04,400 Speaker 1: to a situation. People have their own cultural experience, as 216 00:14:04,440 --> 00:14:08,040 Speaker 1: their own personal learning experiences that have taught them to 217 00:14:08,040 --> 00:14:11,600 Speaker 1: behave in different ways and reaction to their feelings. It's 218 00:14:11,640 --> 00:14:16,160 Speaker 1: also the part that is most kind of biologically determined. 219 00:14:16,840 --> 00:14:21,280 Speaker 1: Social awareness is normally something that some people have at 220 00:14:21,320 --> 00:14:23,600 Speaker 1: a higher level compared to others. And a good example 221 00:14:23,640 --> 00:14:25,920 Speaker 1: of this is people with autism who might struggle with 222 00:14:26,000 --> 00:14:29,080 Speaker 1: social awareness. That's no fault of theirs. It's not like 223 00:14:29,120 --> 00:14:31,960 Speaker 1: they're not trying hard. It's that it is something that 224 00:14:32,160 --> 00:14:36,160 Speaker 1: is more innate, and it is the most difficult component 225 00:14:36,200 --> 00:14:40,400 Speaker 1: of EQ to master. But once you do, you get 226 00:14:40,480 --> 00:14:44,840 Speaker 1: that final stage, that final step, that final component, which 227 00:14:44,920 --> 00:14:48,360 Speaker 1: is where ideas of leadership and influence really come into it, 228 00:14:48,360 --> 00:14:54,040 Speaker 1: and that's relationship management regulating other people. So in this 229 00:14:54,280 --> 00:14:59,160 Speaker 1: final stage, you know how to develop and maintain good relationships. 230 00:14:59,520 --> 00:15:03,840 Speaker 1: You can communicate clearly, you can inspire and influence others, 231 00:15:04,200 --> 00:15:07,000 Speaker 1: and you can manage their emotions and needs because you 232 00:15:07,120 --> 00:15:11,479 Speaker 1: understand them. You have that self awareness and that social awareness, 233 00:15:11,880 --> 00:15:15,080 Speaker 1: and with that, much like self regulation, you can apply 234 00:15:15,160 --> 00:15:19,200 Speaker 1: it to your interactions with others. These final two steps 235 00:15:19,240 --> 00:15:22,560 Speaker 1: are just I think the thing that really trips the 236 00:15:22,600 --> 00:15:27,200 Speaker 1: most people over because social awareness is an isolated activity. 237 00:15:27,240 --> 00:15:29,280 Speaker 1: You can kind of do that yourself by sitting down 238 00:15:29,320 --> 00:15:32,880 Speaker 1: and evaluating your feelings and journaling and going to therapy 239 00:15:33,000 --> 00:15:34,760 Speaker 1: or doing whatever you need to do to connect with 240 00:15:34,800 --> 00:15:38,520 Speaker 1: your own emotions and feelings, but being able to learn 241 00:15:38,560 --> 00:15:41,360 Speaker 1: what they look like in others is a much more 242 00:15:41,400 --> 00:15:46,000 Speaker 1: difficult task because emotional reactions and experiences, as we said, 243 00:15:46,040 --> 00:15:55,040 Speaker 1: are not universal. Okay, So, hilst all these components that 244 00:15:55,040 --> 00:15:58,560 Speaker 1: we've talked about are crucial and important to emotional intelligence, 245 00:15:59,040 --> 00:16:03,160 Speaker 1: to being able to relate to others, some people may 246 00:16:03,200 --> 00:16:06,120 Speaker 1: only have one or two components, and that's where they 247 00:16:06,240 --> 00:16:10,640 Speaker 1: kind of get stuck. Maybe there's someone who can influence people, 248 00:16:11,360 --> 00:16:14,840 Speaker 1: but they're still really aloof and have low social awareness. 249 00:16:14,960 --> 00:16:19,680 Speaker 1: Although it's probably unlikely that they're intentionally influencing people, they 250 00:16:19,720 --> 00:16:23,560 Speaker 1: still have that capability. They still have that capacity despite 251 00:16:23,600 --> 00:16:27,520 Speaker 1: being low in social regulation and social awareness. And on 252 00:16:27,560 --> 00:16:32,160 Speaker 1: the flip side, you can have a high degree of 253 00:16:32,400 --> 00:16:38,120 Speaker 1: self awareness, really understand and have deep knowledge of how 254 00:16:38,200 --> 00:16:41,840 Speaker 1: you feel and how your emotions relate to the world, 255 00:16:42,320 --> 00:16:45,840 Speaker 1: but still remain unable to manage relationships and unable to 256 00:16:46,560 --> 00:16:50,200 Speaker 1: step into that social regulation element that we're talking about. 257 00:16:50,320 --> 00:16:53,560 Speaker 1: So it is kind of a four piece puzzle where 258 00:16:53,600 --> 00:16:55,560 Speaker 1: if you don't have one piece, if you're missing one 259 00:16:55,600 --> 00:16:59,200 Speaker 1: of them, your emotional development. But emotional intelligence, we would 260 00:16:59,240 --> 00:17:03,200 Speaker 1: say is under developed, so all pieces are just as crucial. 261 00:17:03,280 --> 00:17:06,880 Speaker 1: You can't just skip a step. But the other caveat 262 00:17:06,920 --> 00:17:10,280 Speaker 1: is that emotional intelligence is also highly dependent on others. 263 00:17:11,080 --> 00:17:15,800 Speaker 1: It is relational. Maybe that's been pretty clear so far. 264 00:17:16,600 --> 00:17:20,520 Speaker 1: But you can't influence others if other people don't exist, 265 00:17:20,600 --> 00:17:23,800 Speaker 1: and you can't understand their emotions and relate to them 266 00:17:23,840 --> 00:17:28,080 Speaker 1: and have good relationships with them if they didn't have 267 00:17:28,119 --> 00:17:31,560 Speaker 1: those emotions in the first place. So yeah, it's incredibly relational, 268 00:17:31,560 --> 00:17:33,840 Speaker 1: and it's depending on how other people are reacting in 269 00:17:33,880 --> 00:17:38,919 Speaker 1: their feelings. You might have all components of EQ, but 270 00:17:39,160 --> 00:17:42,639 Speaker 1: say you have a relationship with someone who's a psychopath 271 00:17:42,800 --> 00:17:47,399 Speaker 1: or completely lacking in self awareness, they will struggle and 272 00:17:47,440 --> 00:17:51,159 Speaker 1: you will struggle to display your beautifully high levels of 273 00:17:51,200 --> 00:17:55,800 Speaker 1: EQ with them. I knew someone like this who had 274 00:17:55,880 --> 00:17:58,880 Speaker 1: really low self awareness. It's really hard to meet their 275 00:17:58,920 --> 00:18:02,479 Speaker 1: emotional needs and to understand how they're feeling because they 276 00:18:02,480 --> 00:18:07,960 Speaker 1: don't even recognize it themselves. That person probably is unsure 277 00:18:08,000 --> 00:18:10,840 Speaker 1: of what their emotional needs are. Or if they're someone 278 00:18:10,880 --> 00:18:15,800 Speaker 1: who's psychopathic or can't have empathy or doesn't have consistent emotions, 279 00:18:15,800 --> 00:18:20,800 Speaker 1: they might have disturbed social and emotional needs. So it 280 00:18:20,880 --> 00:18:24,080 Speaker 1: is really hard to navigate those relationships, even if you're 281 00:18:24,119 --> 00:18:26,760 Speaker 1: an expert, even if you're really skilled and have all 282 00:18:27,359 --> 00:18:30,640 Speaker 1: of the tools that you would need for emotional intelligence. 283 00:18:31,080 --> 00:18:34,560 Speaker 1: Like I said, it's relational. It might also be Another 284 00:18:34,600 --> 00:18:37,600 Speaker 1: instance that I can think of is if you're in 285 00:18:37,600 --> 00:18:41,080 Speaker 1: the workplace, which is where emotional intelligence is often investigated. 286 00:18:41,560 --> 00:18:45,200 Speaker 1: There are some really conflict seeking people out there. We've 287 00:18:45,240 --> 00:18:47,720 Speaker 1: talked about this in some of our other episodes. Conflict 288 00:18:47,760 --> 00:18:52,119 Speaker 1: seeking people a people who are excited and exhilarated and 289 00:18:52,160 --> 00:18:56,040 Speaker 1: get a lot of stimulation from creating fuss and having 290 00:18:56,080 --> 00:18:59,920 Speaker 1: fights with people and gossiping. These people are going to 291 00:19:00,119 --> 00:19:03,879 Speaker 1: be really hard to regulate or to influence or to 292 00:19:05,240 --> 00:19:07,800 Speaker 1: relate to if you're not someone like that, because you're 293 00:19:07,840 --> 00:19:10,720 Speaker 1: never going to understand their perspective. You're not a conflict 294 00:19:10,720 --> 00:19:14,960 Speaker 1: seeking person if you don't like confrontation. Managing the emotions 295 00:19:15,040 --> 00:19:17,720 Speaker 1: or understanding the emotions of someone who is is going 296 00:19:17,760 --> 00:19:21,320 Speaker 1: to be a pretty hard task, even if you have 297 00:19:21,720 --> 00:19:24,440 Speaker 1: high levels of self awareness in relations to the emotions 298 00:19:24,600 --> 00:19:28,280 Speaker 1: you feel. But if you think about someone who has 299 00:19:28,359 --> 00:19:32,800 Speaker 1: really high EQ, who's very skilled at perception, they may 300 00:19:32,840 --> 00:19:35,520 Speaker 1: still be able to manage this or dance around these 301 00:19:35,600 --> 00:19:38,640 Speaker 1: kinds of people. Give that person who has a need 302 00:19:38,680 --> 00:19:41,240 Speaker 1: for conflict a little taste without disrupting the peace and 303 00:19:41,320 --> 00:19:47,600 Speaker 1: others because they have experienced other emotional situations and they've 304 00:19:47,640 --> 00:19:51,520 Speaker 1: been able to cultivate that skill and that response to 305 00:19:51,880 --> 00:19:55,560 Speaker 1: changing circumstances. So, what are some of the benefits of 306 00:19:55,640 --> 00:19:58,640 Speaker 1: having high emotional intelligence being one of those people who 307 00:19:58,680 --> 00:20:04,680 Speaker 1: can navigate all situations effortlessly well. Emotional intelligence, like I've 308 00:20:04,680 --> 00:20:07,639 Speaker 1: already said, it affects things like your performance at work 309 00:20:07,760 --> 00:20:11,680 Speaker 1: or school, you can really easily navigate the social complexities 310 00:20:11,680 --> 00:20:14,240 Speaker 1: of a workplace. You can lead and motivate others, excel 311 00:20:14,320 --> 00:20:18,720 Speaker 1: in your career. People with EQ often test higher on 312 00:20:18,840 --> 00:20:23,120 Speaker 1: most job indicators. They're better at things like job interviews, 313 00:20:23,119 --> 00:20:29,879 Speaker 1: they're better at managing internal conflict. It also really influences 314 00:20:29,920 --> 00:20:33,280 Speaker 1: some other things, like your physical health and your mental health. 315 00:20:33,359 --> 00:20:36,520 Speaker 1: So if you're unable to manage your emotions, you're probably 316 00:20:36,560 --> 00:20:39,760 Speaker 1: not managing your stress either, and this can lead to 317 00:20:39,840 --> 00:20:43,959 Speaker 1: some pretty serious health problems. So uncontrolled stress, as we know, 318 00:20:44,160 --> 00:20:46,840 Speaker 1: raises blood pressure, suppresses the immune system when we have 319 00:20:46,960 --> 00:20:50,439 Speaker 1: high levels of cortisol, and therefore increases things like the 320 00:20:50,520 --> 00:20:53,560 Speaker 1: risk of heart attacks and strokes, and speeds up the 321 00:20:53,560 --> 00:20:58,639 Speaker 1: aging process. So that's where that self awareness component is 322 00:20:58,680 --> 00:21:01,720 Speaker 1: really important to the other areas of your health, because 323 00:21:01,760 --> 00:21:05,560 Speaker 1: if you aren't able to recognize how you're feeling, recognize 324 00:21:06,119 --> 00:21:13,320 Speaker 1: what is influencing, you might experience greater stress and greater arousal, 325 00:21:13,359 --> 00:21:17,239 Speaker 1: and that also contributes to mental health. Uncontrolled emotions and 326 00:21:17,240 --> 00:21:21,159 Speaker 1: stress can also impact how you feel emotionally, making you 327 00:21:21,200 --> 00:21:24,800 Speaker 1: more vulnerable to anxiety and depression. And if you're able 328 00:21:24,840 --> 00:21:28,720 Speaker 1: to understand and get comfortable with or manage your emotions. 329 00:21:30,080 --> 00:21:33,119 Speaker 1: Then you're able to form stronger relationships, which stops you 330 00:21:33,160 --> 00:21:36,760 Speaker 1: from feeling lonely and isolated, gives you more control over 331 00:21:36,800 --> 00:21:42,560 Speaker 1: your emotional experiences, improves your relationships, and also finally your 332 00:21:42,600 --> 00:21:47,040 Speaker 1: social intelligence. Yes, emotional and social intelligence, if you couldn't 333 00:21:47,200 --> 00:21:49,800 Speaker 1: tell from this episode and what we've talked about so far, 334 00:21:50,440 --> 00:21:53,520 Speaker 1: are very much connected. And being in tune with your 335 00:21:53,520 --> 00:21:57,680 Speaker 1: emotions definitely serves a social purpose. As we can say 336 00:21:57,720 --> 00:22:01,840 Speaker 1: from that social awareness and social regular component. It connects 337 00:22:01,880 --> 00:22:04,640 Speaker 1: you to other people and the world around you and 338 00:22:05,119 --> 00:22:08,479 Speaker 1: enables you to recognize you friend from foe. You can 339 00:22:08,520 --> 00:22:12,920 Speaker 1: measure another person's interest in you, pursue healthier relationships, balance 340 00:22:12,960 --> 00:22:17,000 Speaker 1: your nervous system through social communication, and feel really loved 341 00:22:17,040 --> 00:22:22,840 Speaker 1: and happy. So emotional intelligence is probably another important difference 342 00:22:22,840 --> 00:22:25,920 Speaker 1: it has to just general intelligence. Is it's more linked 343 00:22:25,960 --> 00:22:28,840 Speaker 1: to just a general sense of well being and peace 344 00:22:28,880 --> 00:22:33,800 Speaker 1: and comfort and being able to navigate what life kind 345 00:22:33,800 --> 00:22:37,160 Speaker 1: of throws at you. So a big part of this 346 00:22:37,160 --> 00:22:39,720 Speaker 1: conversation and a big promise I made was I was 347 00:22:39,920 --> 00:22:43,200 Speaker 1: going to tell you how you can increase your EQ. 348 00:22:44,280 --> 00:22:47,800 Speaker 1: So there was a reason we talked about emotional intelligence 349 00:22:47,840 --> 00:22:52,240 Speaker 1: in terms of those four key components, because they're all 350 00:22:52,280 --> 00:22:55,040 Speaker 1: equally crucial, but you can also build your EQ by 351 00:22:55,080 --> 00:22:59,240 Speaker 1: focusing on each one of them. So starting it self 352 00:22:59,280 --> 00:23:04,439 Speaker 1: awareness managing your stress is just the first step to 353 00:23:04,480 --> 00:23:08,320 Speaker 1: building emotional intelligence. Being able to recognize your emotions as well, 354 00:23:08,760 --> 00:23:12,479 Speaker 1: that's also really crucial, and if you can't get over that, 355 00:23:12,560 --> 00:23:14,800 Speaker 1: if you're unable to do that, it's unlikely that you'll 356 00:23:14,840 --> 00:23:18,280 Speaker 1: be able to increase your emotional intelligence. So you should 357 00:23:18,320 --> 00:23:21,720 Speaker 1: be able to manage core feelings like anger, sadness, fear, 358 00:23:21,800 --> 00:23:26,160 Speaker 1: and joy in order to feel the full breadth of 359 00:23:26,200 --> 00:23:29,000 Speaker 1: emotional experiences, but also know how you react to them. 360 00:23:29,800 --> 00:23:34,120 Speaker 1: So the questions to ask are when I encounter an emotion, 361 00:23:35,240 --> 00:23:39,920 Speaker 1: how do I react? Are those emotions accompanied by physical sensations? 362 00:23:40,600 --> 00:23:44,040 Speaker 1: Do you experience individual feelings and emotion or can you 363 00:23:44,200 --> 00:23:47,200 Speaker 1: feel them at the same time, So anger and sadness, 364 00:23:47,280 --> 00:23:51,000 Speaker 1: it's really interesting. Some people feel them as different sensations 365 00:23:51,000 --> 00:23:53,719 Speaker 1: and can't feel them at the same time, whereas others 366 00:23:53,880 --> 00:23:57,040 Speaker 1: feel them as one and can have that kind of nuance. 367 00:23:57,119 --> 00:23:59,760 Speaker 1: Me personally, I can't be angry and sad at the 368 00:23:59,760 --> 00:24:04,520 Speaker 1: same time. It's a different experience. There's also that question 369 00:24:04,560 --> 00:24:09,080 Speaker 1: of can you experience intense emotions? What do they feel like? 370 00:24:09,200 --> 00:24:12,760 Speaker 1: And all of this is contributing to you being able 371 00:24:12,800 --> 00:24:15,280 Speaker 1: to pay attention to your emotions. That is the biggest 372 00:24:15,320 --> 00:24:19,720 Speaker 1: factor in building EQ and the biggest recommendation a lot 373 00:24:19,760 --> 00:24:23,600 Speaker 1: of scientists and psychologists have is when you feel an emotion, 374 00:24:23,840 --> 00:24:27,720 Speaker 1: do you have a process for sitting back, recognizing it, 375 00:24:28,119 --> 00:24:31,320 Speaker 1: understanding why you're feeling that way, and being able to 376 00:24:31,359 --> 00:24:33,800 Speaker 1: realize is it internal? Can I do something about it? 377 00:24:33,880 --> 00:24:35,879 Speaker 1: Or is it external? And should I change something about 378 00:24:35,880 --> 00:24:39,400 Speaker 1: my environment? And that's crucial. Once you understand how your 379 00:24:39,400 --> 00:24:45,000 Speaker 1: brain flows through those key pathways and those patterns, that's 380 00:24:45,040 --> 00:24:48,119 Speaker 1: when you have high levels of self awareness, really taking 381 00:24:48,160 --> 00:24:51,919 Speaker 1: time to evaluate what you do, how you respond, what 382 00:24:52,000 --> 00:24:56,240 Speaker 1: your reaction is. In order to engage your emotional intelligence, 383 00:24:56,320 --> 00:24:58,240 Speaker 1: you also have to be able to use your emotions 384 00:24:58,280 --> 00:25:02,440 Speaker 1: to make constructive decisions about your behavior self management. That 385 00:25:02,480 --> 00:25:05,800 Speaker 1: was a second component. So once you're able to recognize 386 00:25:05,800 --> 00:25:07,920 Speaker 1: your emotions, you have to be able to do something 387 00:25:07,920 --> 00:25:09,600 Speaker 1: with them right. You have to be able to respond 388 00:25:10,119 --> 00:25:12,640 Speaker 1: to them positively so you don't lose control of your 389 00:25:12,640 --> 00:25:16,080 Speaker 1: emotions or your ability to think things through and to 390 00:25:16,160 --> 00:25:20,920 Speaker 1: act thoughtfully and appropriately. A really good way to kind 391 00:25:20,920 --> 00:25:24,720 Speaker 1: of build this, and to build particularly your reaction to 392 00:25:24,880 --> 00:25:30,560 Speaker 1: stressful and emotionally intense experiences, is to stay really mindful 393 00:25:30,680 --> 00:25:34,520 Speaker 1: of what exactly is upsetting you about the information you're 394 00:25:34,560 --> 00:25:38,520 Speaker 1: receiving and why is it overriding your thoughts and self control. 395 00:25:39,520 --> 00:25:42,400 Speaker 1: A big piece of advice that someone once gave me 396 00:25:42,640 --> 00:25:45,560 Speaker 1: is never react in the moment. If you're in a 397 00:25:45,640 --> 00:25:48,960 Speaker 1: job interview, always take a moment, step back and think, 398 00:25:49,640 --> 00:25:53,160 Speaker 1: really think about what emotion you're feeling, what's your main reaction, 399 00:25:53,720 --> 00:25:57,359 Speaker 1: and how do I respond to that cautiously? What would 400 00:25:57,359 --> 00:26:00,600 Speaker 1: the best version of myself do? Here? A really great 401 00:26:00,640 --> 00:26:03,240 Speaker 1: way to apply this is when you are in emotionally 402 00:26:03,280 --> 00:26:07,200 Speaker 1: demanding situations. Maybe you're having an argument with someone. Take 403 00:26:07,240 --> 00:26:09,879 Speaker 1: a few minutes, take a day, take a couple hours, 404 00:26:10,040 --> 00:26:12,800 Speaker 1: and step back and think what would the highest version 405 00:26:12,840 --> 00:26:15,800 Speaker 1: of myself? What would the most emotionally intelligent version of 406 00:26:15,840 --> 00:26:20,879 Speaker 1: myself do in this situation. So the next key skill 407 00:26:20,960 --> 00:26:23,480 Speaker 1: that we talked about was social awareness, your ability to 408 00:26:23,520 --> 00:26:27,879 Speaker 1: recognize and interpret queues from other people, being able to 409 00:26:27,920 --> 00:26:31,560 Speaker 1: communicate with them and feel attached to them, and to 410 00:26:31,760 --> 00:26:36,359 Speaker 1: understand how they're feeling and in this situation, mindfulness is 411 00:26:36,359 --> 00:26:41,240 Speaker 1: an ally for emotional and social awareness. To build social awareness, 412 00:26:41,359 --> 00:26:44,640 Speaker 1: you need to be mindful of what other people are 413 00:26:44,760 --> 00:26:48,000 Speaker 1: feeling and experiencing, and you need to be able to 414 00:26:48,040 --> 00:26:53,640 Speaker 1: apply your own experiences to their reactions. There will be 415 00:26:53,840 --> 00:26:56,600 Speaker 1: subtle emotional shifts taking place in other people that you 416 00:26:56,640 --> 00:26:58,359 Speaker 1: have to be able to recognize. You have to be 417 00:26:58,400 --> 00:27:02,600 Speaker 1: able to recognize their goals and their objectives, and that's 418 00:27:02,600 --> 00:27:06,760 Speaker 1: where empathy really comes into play. Building that core skill 419 00:27:07,080 --> 00:27:10,800 Speaker 1: of empathy is so crucial. It is perhaps the most 420 00:27:10,800 --> 00:27:13,359 Speaker 1: crucial part the same way that social awareness is the 421 00:27:13,359 --> 00:27:17,439 Speaker 1: hardest part of emotional intelligence. Empathy is something that is 422 00:27:17,520 --> 00:27:21,880 Speaker 1: really difficult to curate. It's really difficult to develop, but 423 00:27:22,040 --> 00:27:24,639 Speaker 1: it really sits with in the same kind of area 424 00:27:24,760 --> 00:27:29,800 Speaker 1: as that self regulation. Taking a step back, mind mapping 425 00:27:29,800 --> 00:27:32,440 Speaker 1: out if I was in this situation, what would I 426 00:27:32,480 --> 00:27:35,640 Speaker 1: be feeling? Resting on your own self awareness to think 427 00:27:35,680 --> 00:27:39,320 Speaker 1: about what would my intentions here be, what would my 428 00:27:39,359 --> 00:27:44,200 Speaker 1: objectives be in this situation? And move forward with that knowledge, 429 00:27:45,000 --> 00:27:49,000 Speaker 1: think about someone else as if they are yourself. And 430 00:27:49,119 --> 00:27:51,280 Speaker 1: you know this is an expert advice, this is just 431 00:27:51,359 --> 00:27:54,280 Speaker 1: things that I have gained from the Internet and from 432 00:27:54,280 --> 00:27:57,520 Speaker 1: my your own personal experience, But think about someone else 433 00:27:57,560 --> 00:27:59,800 Speaker 1: as if they are yourself. What would you want here? 434 00:28:00,440 --> 00:28:03,200 Speaker 1: What would you be trying to get out of creating 435 00:28:03,240 --> 00:28:06,640 Speaker 1: reaction in someone or reacting a certain way, and how 436 00:28:06,680 --> 00:28:10,000 Speaker 1: do you leverage that in order to engage in relationship 437 00:28:10,040 --> 00:28:15,040 Speaker 1: management and social regulation, which is the final stage. Working 438 00:28:15,160 --> 00:28:17,879 Speaker 1: well with others is a process that, as we have 439 00:28:17,960 --> 00:28:21,040 Speaker 1: said time and time again in this episode, begins with 440 00:28:21,080 --> 00:28:25,639 Speaker 1: emotional awareness and your ability to recognize and understand what 441 00:28:25,800 --> 00:28:29,720 Speaker 1: other people are experiencing. So there are a few key 442 00:28:29,800 --> 00:28:32,560 Speaker 1: skills here. The first one is becoming aware of how 443 00:28:32,640 --> 00:28:37,639 Speaker 1: effectively to use nonverbal communication. It's impossible to avoid sending 444 00:28:37,640 --> 00:28:42,320 Speaker 1: nonverbal messages. You cannot control the muscles in your face 445 00:28:42,520 --> 00:28:46,000 Speaker 1: that react to other people, and that's how you worthlessly 446 00:28:46,000 --> 00:28:48,760 Speaker 1: convey your own emotions. But it's also the tip of 447 00:28:48,880 --> 00:28:52,640 Speaker 1: how to read others. So engaging that emotional part of 448 00:28:52,640 --> 00:28:56,600 Speaker 1: your brain to recognize what certain reactions mean in others 449 00:28:56,880 --> 00:28:59,320 Speaker 1: is super important and can play a huge part in 450 00:29:00,280 --> 00:29:05,320 Speaker 1: your relationships. Open communication, talking about things when you see them, 451 00:29:05,640 --> 00:29:09,600 Speaker 1: and using humor to relieve stress and laughter their natural 452 00:29:09,600 --> 00:29:15,720 Speaker 1: antidotes to conflict and too heavy emotional situations, but creating 453 00:29:15,760 --> 00:29:18,360 Speaker 1: that kind of space to be able to engage and 454 00:29:18,400 --> 00:29:22,880 Speaker 1: have hard conversations with people, or have necessary conversations with people. 455 00:29:23,560 --> 00:29:26,040 Speaker 1: And the final kind of lesson and skill is learning 456 00:29:26,040 --> 00:29:29,960 Speaker 1: to see conflict as an opportunity to grow closer to others. 457 00:29:30,240 --> 00:29:33,719 Speaker 1: Conflict and disagreements, we've talked about it so much on 458 00:29:33,720 --> 00:29:38,440 Speaker 1: this podcast, but they're inevitable. They are just so normal, 459 00:29:38,520 --> 00:29:41,040 Speaker 1: And I think a big thing in our twenties is 460 00:29:41,040 --> 00:29:44,080 Speaker 1: thinking we need to run away from confrontation, but that's 461 00:29:44,120 --> 00:29:47,680 Speaker 1: just not the case. Confrontation and being able to resolve 462 00:29:47,720 --> 00:29:50,760 Speaker 1: conflict in a healthy, constructive way can strength and trust 463 00:29:50,800 --> 00:29:55,680 Speaker 1: between people. So teach yourself and learn and appreciate that 464 00:29:55,800 --> 00:29:59,160 Speaker 1: conflict doesn't necessarily mean a bad thing. It is a 465 00:29:59,240 --> 00:30:02,479 Speaker 1: learning opportunity and it's important for your emotional intelligence to 466 00:30:02,480 --> 00:30:06,360 Speaker 1: be able to navigate that situation and learn what worked, 467 00:30:06,560 --> 00:30:08,720 Speaker 1: Learn what made you feel better, but what made other 468 00:30:08,760 --> 00:30:12,280 Speaker 1: people feel better as well, in order to increase your 469 00:30:12,320 --> 00:30:15,600 Speaker 1: EQ and kind of reap all those benefits that we've 470 00:30:15,600 --> 00:30:23,040 Speaker 1: talked about. Thank you so much for listening to this episode. 471 00:30:23,080 --> 00:30:25,040 Speaker 1: A little bit of a different one, a bit more 472 00:30:25,120 --> 00:30:28,600 Speaker 1: psychology base. Even though that's the idea of the podcast, 473 00:30:29,280 --> 00:30:32,440 Speaker 1: delving into the mind, delving into social relationships, all in 474 00:30:32,480 --> 00:30:35,320 Speaker 1: a day's work. I found it really interesting to think 475 00:30:35,360 --> 00:30:37,440 Speaker 1: about these things, think about how I could apply it 476 00:30:37,480 --> 00:30:41,160 Speaker 1: to my own life, and also knowing that I still 477 00:30:41,200 --> 00:30:44,160 Speaker 1: have a couple of years to really lay the foundations 478 00:30:44,240 --> 00:30:49,320 Speaker 1: for an emotionally intelligent life and relationships full with EQ 479 00:30:50,040 --> 00:30:53,520 Speaker 1: however you want to apply it, and in the workplace 480 00:30:53,560 --> 00:30:56,040 Speaker 1: as well in my personal life, it is such an 481 00:30:56,080 --> 00:31:00,160 Speaker 1: important skill. I hope that that has been clear to 482 00:31:00,280 --> 00:31:02,320 Speaker 1: you based on how much I've said about it in 483 00:31:02,360 --> 00:31:05,920 Speaker 1: this podcast. But thank you again for listening as always, 484 00:31:05,920 --> 00:31:07,720 Speaker 1: if you do feel cool to do so. If you've 485 00:31:07,800 --> 00:31:10,960 Speaker 1: enjoyed this podcast or some of the other episodes, please 486 00:31:11,040 --> 00:31:14,200 Speaker 1: leave us a review on either Spotify or Apple Podcasts. 487 00:31:14,560 --> 00:31:19,120 Speaker 1: It really allows this community and this platform, this podcast 488 00:31:19,200 --> 00:31:21,440 Speaker 1: to grow and to reach new people. So if you've 489 00:31:21,440 --> 00:31:24,360 Speaker 1: gotten something out of it, I would really appreciate it. 490 00:31:24,360 --> 00:31:27,920 Speaker 1: It would make my day, and thank you again for listening. 491 00:31:28,160 --> 00:31:32,200 Speaker 1: Next week, we're talking about attachment styles, another social psychology episode, 492 00:31:32,720 --> 00:31:36,920 Speaker 1: but very very interesting. Nonetheless, have a beautiful day,