WEBVTT - Don't Get Phished, Flight Booking Hacks & Phone Roaming Advice 0:00:00.120 --> 0:00:02.880 The tech world is going nuts over a new chat 0:00:02.960 --> 0:00:08.160 GPT feature that can edit images like never before. Facebook 0:00:08.280 --> 0:00:12.640 is bringing back the Friends Feed. A security expert falls 0:00:12.680 --> 0:00:15.840 for a scam and he's not the only one. Plus 0:00:16.000 --> 0:00:19.640 your tech questions answered? What's going on on rich dmiro 0:00:19.800 --> 0:00:23.200 And this is Rich on Tech. This is the show 0:00:23.239 --> 0:00:25.119 where I talk about the tech stuff I think you 0:00:25.120 --> 0:00:28.000 should know about. It's also the place where I answer 0:00:28.400 --> 0:00:33.199 your questions about technology. I believe that tech should be interesting, useful, 0:00:33.400 --> 0:00:37.040 and fun. Let's open up those phone lines at triple 0:00:37.080 --> 0:00:41.080 eight Rich one oh one. That's eight eight eight seven 0:00:41.200 --> 0:00:44.680 four to two four one zero one. Give me a 0:00:44.720 --> 0:00:47.120 call if you have a question about technology. Email is 0:00:47.159 --> 0:00:50.760 also open. Just go to richon tech dot tv and 0:00:50.920 --> 0:00:56.560 hit contact. We've got some great guests this week. Colin Walkee, 0:00:56.600 --> 0:00:59.640 a cybersecurity and data privacy expert, will join us to 0:00:59.640 --> 0:01:03.640 explain what twenty three in mes bankruptcy means for your 0:01:03.680 --> 0:01:06.720 genetic data, plus what you can do to protect your 0:01:06.720 --> 0:01:10.119 privacy and Later in the show, Mark Vina is a 0:01:10.160 --> 0:01:13.760 CEO and principal analyst at Smart Tech Research. He's going 0:01:13.840 --> 0:01:18.800 to share why he ditched the iPhone Yes to switch 0:01:18.880 --> 0:01:21.960 to the Galaxy S twenty five Ultra, and he's been 0:01:22.040 --> 0:01:25.720 using the iPhone for a very long time. Well, speaking 0:01:25.800 --> 0:01:28.039 of a very long time, I did something this week 0:01:28.080 --> 0:01:31.040 that I have not done in a really long time. 0:01:31.440 --> 0:01:35.640 I wrote a letter and sent it through the post office. 0:01:35.959 --> 0:01:38.800 Now I probably sent one hundred and fifty emails this week, 0:01:39.080 --> 0:01:42.360 but a letter that does not happen very often. I 0:01:42.400 --> 0:01:44.880 took pen to paper and I sat there at a 0:01:44.920 --> 0:01:48.120 desk and I actually used my horrific handwriting to write 0:01:48.160 --> 0:01:49.960 a letter to my dad. I was staying at a 0:01:49.960 --> 0:01:52.800 hotel and they had this inviting desk. It was an 0:01:52.800 --> 0:01:55.040 old school desk, and it had one of those nice 0:01:55.080 --> 0:01:57.080 writing mats, you know, the kind that you like the 0:01:57.120 --> 0:01:58.880 pen kind of sinks into it a little bit as 0:01:58.880 --> 0:02:02.160 you write, and they had the letter letterhead all laid 0:02:02.160 --> 0:02:03.960 out there with an envelope, and I said, you know what, 0:02:04.520 --> 0:02:07.080 I am going to write a letter. We were staying 0:02:07.080 --> 0:02:09.480 at a place called the fest Parker Inn, which my 0:02:09.560 --> 0:02:11.680 dad is a big fan of fest Parker. Now it's 0:02:11.680 --> 0:02:14.079 a little bit before my time, but as I understand, 0:02:14.200 --> 0:02:16.960 he was a very famous actor back in the day. 0:02:17.000 --> 0:02:19.000 And I know you're probably laughing at me saying rich. 0:02:19.040 --> 0:02:21.120 Come on, we know who fest Parker is. But you 0:02:21.120 --> 0:02:23.280 know that was a little bit before my time. And 0:02:23.360 --> 0:02:25.080 so I said, I got to write a letter to 0:02:25.120 --> 0:02:28.120 my dad on Fest Parker letterhead, tell him how the 0:02:28.160 --> 0:02:31.480 inn still had all the inklings of Fest Parker lingering 0:02:31.480 --> 0:02:34.000 in the hallways, and of course telling about our weekend 0:02:34.080 --> 0:02:36.360 we spent up in Wine Country for my wife's birthday. 0:02:36.639 --> 0:02:38.480 And then I went to the post office the tiny 0:02:38.480 --> 0:02:41.320 little town we were in called Losa Livos. I stood 0:02:41.320 --> 0:02:43.520 in line and I bought a stamp. And by the way, 0:02:43.960 --> 0:02:48.440 that stamp was seventy three cents. Now I know why 0:02:48.440 --> 0:02:51.200 people don't write letters as much, because that is expensive. 0:02:51.720 --> 0:02:53.480 But I got the stamp, I put it on the letter, 0:02:53.600 --> 0:02:55.360 I sent it out, and I still haven't heard from 0:02:55.360 --> 0:02:57.120 my dad if he got it, but I hope he did. 0:02:57.400 --> 0:02:59.200 I'm curious how long it takes to get a letter 0:02:59.200 --> 0:03:01.680 these days. Anyway, it was kind of fun. And you know, 0:03:01.800 --> 0:03:04.639 me as someone who loves tech, but I think I've 0:03:04.680 --> 0:03:08.800 realized something about myself. I also love low tech, and 0:03:08.800 --> 0:03:11.079 I also love how tech helps us unlock things in 0:03:11.120 --> 0:03:14.679 our world. So as much as I love technology, it's 0:03:14.720 --> 0:03:16.600 just kind of fun to go back to the times 0:03:16.880 --> 0:03:21.079 when we were not connected in a bazillion different ways. Now, 0:03:21.080 --> 0:03:23.440 the other lesson I have this week is that tech 0:03:23.600 --> 0:03:27.840 is only as secure as the people using it, namely us. 0:03:28.440 --> 0:03:29.880 So let me tell you about a guy who knows 0:03:29.880 --> 0:03:33.160 security like This guy has been on our show, Troy Hunt. 0:03:33.440 --> 0:03:36.400 He runs a website called Have I Been Poned? That's 0:03:36.640 --> 0:03:41.000 pwned dot com. You basically pop in your email address, 0:03:41.040 --> 0:03:43.680 it'll tell you all the places your information has gotten 0:03:43.720 --> 0:03:46.320 hacked and is out there in the world. He also 0:03:46.360 --> 0:03:48.600 teaches people how to avoid scams. That's what he talked 0:03:48.600 --> 0:03:51.480 about on our very show. And guess what he got 0:03:51.520 --> 0:03:54.720 phished this week. If you're not familiar with what phishing is, 0:03:54.760 --> 0:03:56.640 it's when you get one of those emails and it says, hey, 0:03:56.640 --> 0:04:00.680 click here, your account has been compromised. Click there, You 0:04:00.760 --> 0:04:03.800 type in your name your password, and you realize shortly after, 0:04:03.920 --> 0:04:05.240 oh no, what did I just do? 0:04:05.360 --> 0:04:07.680 I just handed over my information to the bad guys. 0:04:08.200 --> 0:04:10.280 So he got an email that looked like it was 0:04:10.320 --> 0:04:13.560 from Mailchimp, which is his newsletter provider. He said his 0:04:13.640 --> 0:04:18.240 account was suspended because of a spam complaint. He clicked 0:04:18.240 --> 0:04:20.680 the link, he entered his credentials and even the one 0:04:20.720 --> 0:04:23.800 time passcode. So we even had his account protected with 0:04:23.839 --> 0:04:27.880 that two factor authentication, and he realized instantly it was 0:04:27.920 --> 0:04:30.920 a fake site. The hackers immediately went to work. They 0:04:30.920 --> 0:04:35.000 took his entire email list sixteen thousand plus addresses, they 0:04:35.040 --> 0:04:37.040 exported it, and of course those are probably going to 0:04:37.080 --> 0:04:40.560 be used to spam those folks. He realized what he 0:04:40.600 --> 0:04:43.600 did was wrong immediately, but the damage was already done 0:04:44.200 --> 0:04:47.080 and the red flag he mentioned. He detailed all of 0:04:47.120 --> 0:04:50.919 this in his blog post about it. His password manager 0:04:50.960 --> 0:04:52.919 which he was using, so he had a good password, 0:04:53.240 --> 0:04:56.800 he had two factor authentication, but as a human, he 0:04:57.080 --> 0:05:02.400 bypassed all of those those privacy and protections. His password 0:05:02.400 --> 0:05:05.640 manager did not auto fill the website, but he ignored it. 0:05:06.160 --> 0:05:08.479 He just did it himself. He copied and pasted his 0:05:08.520 --> 0:05:12.960 password into there. Why he said, jet Lag, You know, 0:05:13.120 --> 0:05:16.800 all this stuff can't beat the human error that we 0:05:16.839 --> 0:05:17.640 bring to the table. 0:05:17.920 --> 0:05:19.120 And that's what happened with him. 0:05:19.640 --> 0:05:22.080 Just as I sat down to write my newsletter yesterday, 0:05:22.160 --> 0:05:25.040 I got an email from Microsoft saying, hey, we noticed 0:05:25.040 --> 0:05:28.719 some suspicious login activity on your account. Click here to 0:05:28.760 --> 0:05:31.800 confirm it. I said, suspicious log in activity what are 0:05:31.800 --> 0:05:34.520 you talking about? Microsoft? And they wanted me to click 0:05:34.560 --> 0:05:37.520 that link that took me to this area that would 0:05:37.560 --> 0:05:40.120 let me check to see the recent logins on my account. 0:05:40.160 --> 0:05:42.320 And I said, no, not so fast. I'm not going 0:05:42.320 --> 0:05:42.920 to that page. 0:05:43.360 --> 0:05:47.520 So I googled the Microsoft Account Suspicious login page, which 0:05:47.560 --> 0:05:50.960 is account dot live dot com slash activity. I went 0:05:51.000 --> 0:05:53.839 there directly, I logged in and I said, we want 0:05:53.839 --> 0:05:56.359 to confirm this is you, and I confirmed it was me, 0:05:56.800 --> 0:06:00.560 and sure enough, I look at that page and guess what. 0:06:00.800 --> 0:06:05.280 I see a laundry list of bogus logins from all 0:06:05.400 --> 0:06:09.159 over the world. And I pasted this into my newsletter 0:06:09.200 --> 0:06:17.919 this week. United Kingdom, South Africa, Brazil, Columbia, Ukraine, France, Pakistan, Cutter, Venezuela. No, 0:06:18.000 --> 0:06:21.200 these are not stamps on my passport. These are the 0:06:21.200 --> 0:06:24.080 places that were trying to log into my Microsoft account 0:06:24.120 --> 0:06:27.840 all weekend long. They didn't get in because I had 0:06:27.880 --> 0:06:31.280 two factor authentication enabled on my account, so I did 0:06:31.360 --> 0:06:34.600 change my login. I guess somehow my password was compromised 0:06:34.640 --> 0:06:37.960 somewhere along the way. But again, I'm not the only one. 0:06:38.560 --> 0:06:40.919 So many people and Troy, by the way, now, I 0:06:40.920 --> 0:06:43.640 didn't fall for it, but Troy did, He's not the 0:06:43.680 --> 0:06:46.320 only one. According to the FTC twenty twenty four, so 0:06:46.480 --> 0:06:49.839 I record twelve point five billion dollars in scam losses. 0:06:50.320 --> 0:06:52.840 That's up two point five billion from the year before. 0:06:53.600 --> 0:06:56.440 One in three people who reported scams said they lost money. 0:06:56.440 --> 0:06:59.440 Remember the guy we had on last week, Colin said 0:06:59.480 --> 0:07:03.000 he fell victim to one of those tech scams. Scams 0:07:03.000 --> 0:07:07.360 that start online cost US three billion dollars, more than 0:07:07.400 --> 0:07:12.120 phone calls, more than texts, more than emails combined. The 0:07:12.120 --> 0:07:16.320 most money per person phone scams median loss fifteen hundred. 0:07:17.200 --> 0:07:21.440 Biggest overall losses bank transfers, followed by crypto Yes, people 0:07:21.480 --> 0:07:24.280 are transferring money or having money transferred out of their 0:07:24.320 --> 0:07:28.600 bank accounts. This is happening all the time. Investment scams 0:07:28.680 --> 0:07:31.840 are the worst. Seventy nine percent of people targeted loss 0:07:31.880 --> 0:07:36.080 money nine thousand dollars median loss there. Job scams. How 0:07:36.080 --> 0:07:38.320 many times have you gotten those job scams to your text? 0:07:38.400 --> 0:07:40.720 And you say who falls for these things? I get 0:07:40.760 --> 0:07:43.120 them every single day. Hey, we have a job opportunity 0:07:43.160 --> 0:07:46.640 for you. Losses there jump from ninety million to over 0:07:46.720 --> 0:07:49.800 five hundred million in the past four years. So you're 0:07:49.840 --> 0:07:54.280 talking people fall for these scams all the time, younger people. 0:07:54.920 --> 0:07:57.800 This is the thing, There is a disconnect. Younger people 0:07:58.000 --> 0:08:01.000 fall for scams more often, according to the FTC, but 0:08:01.240 --> 0:08:04.320 seniors lose the most money when they fall to the scams. 0:08:04.320 --> 0:08:06.880 Why is that seniors have the most to lose. They've 0:08:06.880 --> 0:08:09.480 saved up money their entire lives, or at least some 0:08:09.520 --> 0:08:12.720 of them have. Young people fall for these scams. People 0:08:12.720 --> 0:08:15.400 think young people don't fall for this stuff. Yes they do. 0:08:15.680 --> 0:08:18.040 It's the young people and the old people, the people 0:08:18.040 --> 0:08:19.920 in the middle. You know, they've kind of you know, 0:08:19.960 --> 0:08:21.960 they're the people that are a little bit more aware 0:08:22.040 --> 0:08:26.080 of this stuff. They don't fall for it as often. Now, 0:08:26.120 --> 0:08:29.840 imagine this. You've got a super secure app, a messaging app. 0:08:29.920 --> 0:08:32.040 It's end to end ENCRYPTID. You think you're doing the 0:08:32.120 --> 0:08:35.920 right thing. It's recommended by privacy privacy experts. Yes, I'm 0:08:35.920 --> 0:08:39.199 talking about Signal. You think that's safe and secure, Well 0:08:39.240 --> 0:08:42.120 it is unless you add the wrong person to the 0:08:42.120 --> 0:08:47.320 group chat. How many times have you texted someone quickly 0:08:47.760 --> 0:08:50.719 responded to a text quickly and you realize, oh no, 0:08:50.880 --> 0:08:53.760 that's the wrong person. We've all done it. We're human again, 0:08:54.120 --> 0:08:56.559 we are all human, but not when the stakes are 0:08:56.600 --> 0:08:59.200 this high. You heard the story. I don't have to 0:08:59.200 --> 0:09:03.720 go over it. The government officials using Signal reportedly for 0:09:03.840 --> 0:09:07.840 war planning. They added a journalist accidentally to the group. 0:09:08.200 --> 0:09:10.880 Now I get it. We've all done this. We've added 0:09:11.480 --> 0:09:14.320 accidental people to a group text, we've applied to a 0:09:14.320 --> 0:09:17.520 group text, we've added people to a group email that 0:09:17.559 --> 0:09:20.720 maybe shouldn't be on there. So when you think about 0:09:20.760 --> 0:09:25.320 this Signal app, it is very secure. In fact, most 0:09:25.360 --> 0:09:28.680 security experts recommend that you use Signal if you want 0:09:28.720 --> 0:09:31.680 the most secure messaging. It's one of only two apps 0:09:31.679 --> 0:09:35.160 that I know that end to end encrypt messages by default. 0:09:35.160 --> 0:09:38.679 The other is WhatsApp. Now, WhatsApp brings a laundry list 0:09:38.720 --> 0:09:41.160 of issues with it because it's owned by Meta Right, 0:09:41.200 --> 0:09:44.880 and that has its whole issues with privacy and security. 0:09:45.240 --> 0:09:49.360 But Signal, this is an independent app, and there was 0:09:49.400 --> 0:09:52.080 no hacking here, There's no breach. Someone put in a 0:09:52.120 --> 0:09:55.920 bad contact. Now here's the thing. This is not supposed 0:09:55.920 --> 0:09:59.360 to be on government devices. They don't allow Signal. But again, 0:10:00.000 --> 0:10:03.280 think about you at your work. How many regulations and 0:10:03.400 --> 0:10:05.440 rules do you have at your work about what you 0:10:05.480 --> 0:10:07.360 can use and what you can't use Oh we want 0:10:07.360 --> 0:10:09.840 you to use teams, but you probably text folks at 0:10:09.840 --> 0:10:12.480 your work using I message, Oh we want you to 0:10:12.640 --> 0:10:16.200 use Google Drive. Well, maybe you uploaded something to Dropbox 0:10:16.200 --> 0:10:19.360 and shared a link. We are human and this is 0:10:19.400 --> 0:10:23.720 where the mistakes happen, human error. So be careful, whether 0:10:23.720 --> 0:10:26.880 it's phishing, whether it's scams, whether it's military level messaging. 0:10:27.040 --> 0:10:30.280 Technology can only go so far to protect us. The 0:10:30.360 --> 0:10:34.199 weakest link isn't always the software. Most of the time 0:10:34.720 --> 0:10:39.160 it is us, So stay skeptical, double check everything, use 0:10:39.200 --> 0:10:42.080 a password manager, and if something fills off even for 0:10:42.160 --> 0:10:45.880 a second, you have to slow down, take a breath, 0:10:46.240 --> 0:10:50.120 double check, don't click, make sure what you're doing is 0:10:50.160 --> 0:10:53.240 the right thing. That is how we get taken in 0:10:53.320 --> 0:10:55.120 this day and age. I get emails every day from 0:10:55.160 --> 0:10:58.199 folks saying I got hacked on Facebook. Ninety nine percent 0:10:58.240 --> 0:11:01.080 of the time it is some sort of mistake they 0:11:01.120 --> 0:11:04.800 made on their account. They fell for something, they click something. 0:11:04.880 --> 0:11:08.520 Be careful, all right? Coming up Facebook brings back the 0:11:08.559 --> 0:11:11.920 friend feed and your calls At triple eight Rich one 0:11:11.960 --> 0:11:14.559 O one eight eight eight seven four to two four one 0:11:14.640 --> 0:11:19.400 zero one. You are listening to Rich on Tech Welcome 0:11:19.400 --> 0:11:21.959 back to rich on Tech. Rich Demiro here hanging out 0:11:21.960 --> 0:11:25.439 with you talking technology at Triple A Rich one O one. 0:11:25.480 --> 0:11:28.360 That's eight eight eight seven four to two four to 0:11:28.360 --> 0:11:33.000 one zero one. The website is richon tech dot TV. 0:11:33.679 --> 0:11:35.480 You can go there for the show notes. This is 0:11:35.559 --> 0:11:38.280 episode one hundred and fifteen. You can get links to 0:11:38.320 --> 0:11:40.960 anything I talk about right there. And if you're not 0:11:41.000 --> 0:11:43.360 signed up for my newsletter, go ahead pop in your 0:11:43.400 --> 0:11:46.360 email address. It comes out every weekend filled with all 0:11:46.440 --> 0:11:48.800 kinds of tech tips and tricks and reviews and the 0:11:48.840 --> 0:11:51.880 stories I do on TV. Let's go to Susan in 0:11:52.200 --> 0:11:54.640 Santa Monica. Susan, you're on with Rich. 0:11:54.559 --> 0:11:56.640 I Rich, thank you, and you are wonderful. And the 0:11:56.679 --> 0:11:59.080 woman that answers the phone, she's absolutely wonderful too. 0:11:59.320 --> 0:12:01.600 Thank you. It's Kim and she is awesome, and so 0:12:01.760 --> 0:12:04.040 is Bobo. Wonderful. We've got a wonderful crew here. 0:12:04.200 --> 0:12:05.040 You certainly do. 0:12:05.200 --> 0:12:06.000 What can I help you with? 0:12:06.200 --> 0:12:10.240 Okay, So I have an elderly friend, quite elderly. He'd 0:12:10.320 --> 0:12:13.079 like to get the he wants the computer. I'd like 0:12:13.160 --> 0:12:15.360 to get it at costco. It has to have a 0:12:15.360 --> 0:12:19.840 good customer service on the phone, because nobody's available. He 0:12:19.880 --> 0:12:22.240 doesn't want anybody to help him. It's got to be 0:12:22.320 --> 0:12:27.240 really easy. He's never used a computer, he's got no email, 0:12:27.320 --> 0:12:30.520 doesn't want it, no financials on there. He just wants 0:12:30.559 --> 0:12:33.800 to be able to get on the internet like podcasts, research, whatever. 0:12:34.120 --> 0:12:38.960 Money's not an issue. But and he hates his iPhone. 0:12:39.000 --> 0:12:42.120 It's way too much for him. And he doesn't want 0:12:42.360 --> 0:12:45.600 the iPhone to be talking to the computer. Exfinity is 0:12:45.640 --> 0:12:46.880 his internet provider. 0:12:47.559 --> 0:12:49.640 Okay, well I was going to recommend I think the 0:12:50.080 --> 0:12:52.360 best customer service is Apple for sure. 0:12:53.000 --> 0:12:54.479 Does he not want a MacBook? 0:12:55.760 --> 0:12:57.560 Well, I mean he's not going to be talking to 0:12:57.640 --> 0:12:58.160 his phone. 0:12:58.679 --> 0:13:01.240 It does, okay, so you can make sure it doesn't. 0:13:01.400 --> 0:13:03.840 But yes it does. You know, there are some synergies there, 0:13:03.920 --> 0:13:06.040 but you can turn those off, so if you don't 0:13:06.040 --> 0:13:08.319 want that to happen, you don't need it to happen. 0:13:08.400 --> 0:13:10.320 But as he gets a little bit better with the computer, 0:13:10.400 --> 0:13:13.120 he may enjoy that. But I think that the beauty 0:13:13.120 --> 0:13:16.199 of Apple is that he can bring it in to 0:13:16.400 --> 0:13:18.880 the Apple store if he if he ever needs help, 0:13:19.280 --> 0:13:20.800 and they will walk him through whatever. 0:13:21.160 --> 0:13:22.040 Can them. 0:13:22.120 --> 0:13:24.480 Oh absolutely, you can call them too, So they've got 0:13:24.559 --> 0:13:25.600 great customer service. 0:13:25.640 --> 0:13:25.880 Great. 0:13:25.880 --> 0:13:31.000 Customers call them for the iPhone, Oh won't they're not 0:13:31.120 --> 0:13:31.640 very good? 0:13:32.640 --> 0:13:35.240 Well, I mean they're the best, so I mean other 0:13:35.280 --> 0:13:37.360 than I mean, after that, it's going to fall off 0:13:37.360 --> 0:13:39.400 pretty quickly. I mean there are some other you know, 0:13:39.760 --> 0:13:43.760 manufacturers like Lenovo that are known for having good customer 0:13:43.840 --> 0:13:46.640 service as well, but they're definitely not going to be 0:13:46.679 --> 0:13:50.680 as good as Apple. So I would say, look, I 0:13:50.679 --> 0:13:52.840 think when you go to Costco, they only stock a 0:13:52.840 --> 0:13:56.400 few computers, so I would steer towards the MacBook Air. 0:13:56.559 --> 0:13:58.599 I think that's going to be the absolute cream of 0:13:58.640 --> 0:14:00.800 the crop for him. The thing about the MacBook Air 0:14:00.880 --> 0:14:03.280 is it's going to last for him ten years, so 0:14:03.640 --> 0:14:05.240 he's not gonna have to worry about a new computer 0:14:05.320 --> 0:14:06.040 for a long time. 0:14:06.679 --> 0:14:06.839 Now. 0:14:06.880 --> 0:14:10.040 If he gets another computer, write down these specs. But 0:14:10.080 --> 0:14:13.040 I would recommend any computer there that you know, if 0:14:13.040 --> 0:14:15.400 you if you see the laptops there, does. 0:14:15.240 --> 0:14:16.040 He need a laptop? 0:14:16.600 --> 0:14:18.280 Yeah, a laptop all right? 0:14:18.400 --> 0:14:20.400 So if he needs a laptop, I would say, you know, 0:14:20.400 --> 0:14:22.040 they only stock a few of him. Stay away from 0:14:22.040 --> 0:14:24.560 the gaming laptops. He does not need that. But I 0:14:24.560 --> 0:14:28.600 would say an Intel Core I five or an AMD 0:14:28.800 --> 0:14:30.720 rise in five, So those are the Those are the 0:14:30.760 --> 0:14:34.520 processors that you want. Then you want sixteen gigs of memory, 0:14:34.960 --> 0:14:37.720 that's the RAM, and then you want for the hard 0:14:37.800 --> 0:14:40.840 drive at least a five twelve a one terabyte would 0:14:40.840 --> 0:14:43.480 be the best. And then graphics I wouldn't really worry about. 0:14:43.480 --> 0:14:46.240 If he's just doing you know, web searches and stuff 0:14:46.280 --> 0:14:48.920 like that, integrated graphics are going to be just fine. 0:14:49.440 --> 0:14:52.000 So and of course you want you know, the Windows. 0:14:52.400 --> 0:14:55.080 The latest Windows is Windows eleven. I think most of 0:14:55.120 --> 0:14:58.080 the computers come with that at this point. But that's 0:14:58.160 --> 0:15:02.520 I I'd stick towards the Apple MacBook Air for sure. 0:15:02.600 --> 0:15:04.880 I think that's gonna be his best choice. After that, 0:15:05.440 --> 0:15:07.280 I would just look at one of the computers there 0:15:07.800 --> 0:15:09.960 the you know that they sell, and I think they're 0:15:09.960 --> 0:15:12.040 all gonna be a great value. And usually at costco 0:15:12.160 --> 0:15:13.840 you get a little bit more for your money than 0:15:13.840 --> 0:15:15.960 you would anywhere else. But I think when it comes 0:15:16.000 --> 0:15:19.080 to calling tech support, you know, you got to stick 0:15:19.120 --> 0:15:21.320 with the big brands. So I think, you know, Dell 0:15:21.400 --> 0:15:24.800 has good tech support. I do like as US as well. Uh, 0:15:24.920 --> 0:15:27.400 those are the main companies in Lenovo, Like I mentioned, 0:15:27.400 --> 0:15:31.360 so anyone that's doing business PCs like a Dell or 0:15:31.440 --> 0:15:34.400 a Lenovo. You know you're gonna get pretty good customer 0:15:34.400 --> 0:15:37.200 support because that's part of their game. Thanks for the call, Susan. 0:15:37.600 --> 0:15:39.920 Hopefully he finds a nice computer he likes. 0:15:39.960 --> 0:15:40.120 There. 0:15:40.960 --> 0:15:42.680 Let me tell you about Facebook before we go to 0:15:42.720 --> 0:15:46.440 break here. Facebook is bringing back the friends only feed. 0:15:46.520 --> 0:15:49.239 This is how it all started, and now they're realizing 0:15:49.280 --> 0:15:51.800 people are sick of all the nonsense on Facebook that 0:15:51.840 --> 0:15:55.400 they're encountering on a daily basis, all the influencers, the brands, 0:15:55.840 --> 0:15:59.040 the AI driven slop. So now they're going to add 0:15:59.040 --> 0:16:01.520 this new friends to to the Facebook app, and this 0:16:01.560 --> 0:16:04.600 will be a dedicated feed with posts only from friends 0:16:04.600 --> 0:16:07.560 and family. That means you can see their photos, their videos, 0:16:07.560 --> 0:16:11.320 their birthdays, their friends requests. This is rolling out right now. 0:16:11.800 --> 0:16:14.120 This is going to replace the old tab that showed 0:16:14.160 --> 0:16:17.600 your friend requests. That'll still be there somewhere else, but 0:16:17.840 --> 0:16:20.760 it'll be a little bit more hidden than before. So 0:16:21.760 --> 0:16:24.560 I tried finding this on my Facebook app. It's not 0:16:24.680 --> 0:16:28.120 there just yet, but if you tap the little friends 0:16:28.640 --> 0:16:31.440 right now, it just shows your friend requests. Soon that 0:16:31.480 --> 0:16:34.720 will show a feed of just stuff from your friends. 0:16:35.200 --> 0:16:37.080 You know what it's all about. Engagement. People are kind 0:16:37.120 --> 0:16:40.120 of getting sick of all this nonsense that's populating their feeds. 0:16:40.520 --> 0:16:43.600 So if they can make social media feel social again, 0:16:44.120 --> 0:16:46.840 that I think will be a good thing because people 0:16:46.880 --> 0:16:49.240 want that. We want more of our friends in our lives, 0:16:49.320 --> 0:16:51.600 less of this nonsense from AI, which, by the way, 0:16:51.600 --> 0:16:53.760 I've been sharing a ton of because shat GBT is 0:16:53.760 --> 0:16:56.320 doing this great new thing with the photos. I will 0:16:56.320 --> 0:16:58.080 tell you about that when we come back. Eight eight 0:16:58.080 --> 0:17:01.400 to eight rich one oh one eight eight seven four 0:17:01.360 --> 0:17:03.040 to two, four to one zero one. More of your 0:17:03.040 --> 0:17:05.840 calls right here on rich on Tech right after this, 0:17:06.720 --> 0:17:09.480 Welcome back to rich on Tech. Rich Demiro here hanging 0:17:09.520 --> 0:17:13.239 out with you, talking technology at triple eight rich one 0:17:13.320 --> 0:17:16.480 oh one. That's eight eight eight seven four to two, 0:17:16.960 --> 0:17:22.360 four one zero one. The website for the show Richontech 0:17:22.760 --> 0:17:27.960 dot TV. Get a lot of emails every week. Uh, 0:17:28.240 --> 0:17:31.040 deb from Agora Hills Rights in. My son is planning 0:17:31.080 --> 0:17:34.040 to get his twelve year old daughter a phone through Verizon, 0:17:34.119 --> 0:17:37.119 probably an iPhone. I remember you telling callers not to 0:17:37.200 --> 0:17:39.040 fall for the free phone deals and calling them a 0:17:39.119 --> 0:17:42.439 ripoff because of the thirty six month contracts. He's wondering 0:17:42.480 --> 0:17:45.200 what you recommend for a cheap iPhone if that even exists, 0:17:45.240 --> 0:17:47.159 and what's the best way to add her to his 0:17:47.280 --> 0:17:50.280 Verizon plan. She doesn't need the latest and greatest. He's 0:17:50.320 --> 0:17:52.719 also considering just buying a phone out right to avoid 0:17:52.760 --> 0:17:56.920 all the sales pitches and hassles preteens yikes, yikes, is 0:17:57.000 --> 0:18:00.159 right for twelve year old. Now here's my guidance on 0:18:00.240 --> 0:18:03.440 those deals, the free phone deals. Number One, they're not free. 0:18:03.840 --> 0:18:07.480 You're beholden to that carrier for the next thirty six 0:18:07.560 --> 0:18:11.679 months because you're basically, while you're not signing a contract, 0:18:11.760 --> 0:18:14.639 you're financing that phone, and by them giving you that 0:18:14.720 --> 0:18:19.040 phone for free, they're giving you the equivalent in a 0:18:19.200 --> 0:18:21.560 credit over the next thirty six months. So let's say 0:18:21.560 --> 0:18:24.920 that the phone is six hundred dollars. They'll take that 0:18:25.000 --> 0:18:27.439 divided by thirty six months. You'll get the phone for 0:18:27.480 --> 0:18:31.920 free up front, but basically you are getting the thirty 0:18:31.960 --> 0:18:34.720 six months divided by the six or the six hundred 0:18:34.720 --> 0:18:37.359 divided by the thirty six months, and so they'll charge 0:18:37.359 --> 0:18:38.920 you for that, and then they'll give you a credit 0:18:38.920 --> 0:18:40.560 for that. So yes, you are getting it for free. 0:18:40.600 --> 0:18:43.240 But here's the thing, you're sticking with that carrier and 0:18:43.280 --> 0:18:45.800 I have nothing against Verizon or any other carrier, and 0:18:45.840 --> 0:18:49.639 my guidance on this always stays the same if you 0:18:49.760 --> 0:18:52.280 do not plan on leaving your carrier, If you're going 0:18:52.359 --> 0:18:54.640 to stick with Verizon for the next three years, anyway, 0:18:54.960 --> 0:18:57.280 it's not a bad deal. You're just paying a little 0:18:57.280 --> 0:19:00.000 bit more for your service. Because what I would recommend 0:19:00.280 --> 0:19:04.240 to your son is to buy the iPhone sixteen E 0:19:04.359 --> 0:19:07.320 outright for six hundred bucks and then go to something 0:19:07.400 --> 0:19:10.760 like Visible, which charges twenty five dollars a month to 0:19:10.880 --> 0:19:15.560 forty five for the phone and for unlimited service. So 0:19:15.600 --> 0:19:17.920 that would be, if you do the math, much cheaper 0:19:18.280 --> 0:19:21.320 than probably adding the twelve year old to the Verizon plan. 0:19:21.720 --> 0:19:24.639 But it's also what's easy. It's also what you already have. 0:19:25.080 --> 0:19:27.400 Most people don't want to deal with having two different 0:19:27.560 --> 0:19:31.000 cell phone services, two different bills, all that stuff. But 0:19:31.119 --> 0:19:33.640 if you want to save the most money, the easiest 0:19:33.640 --> 0:19:36.080 way is just buy the phone outright and get an 0:19:36.160 --> 0:19:39.480 mv and O. Whether it's Mint Mobile, whether it is Visible, 0:19:39.880 --> 0:19:43.080 those are two good mv and o's that will save you. 0:19:43.240 --> 0:19:46.960 Mv and o's Mobile Virtual Network Operator Visible runs on 0:19:47.000 --> 0:19:51.440 the Verizon network, and Mint Mobile is actually owned by 0:19:51.480 --> 0:19:53.719 T Mobile and it runs on the T Mobile network. 0:19:53.760 --> 0:19:56.960 So again, Dev, just you know, do what's best for 0:19:57.040 --> 0:20:00.439 your situation. I have nothing against those deals, They're just 0:20:00.480 --> 0:20:02.800 not a free phone. You can't walk away the next 0:20:02.880 --> 0:20:07.440 day and with that free phone. Eighty eight Rich one 0:20:07.440 --> 0:20:10.320 oh one eight eight eight seven four to two four 0:20:10.359 --> 0:20:11.640 to one zero one. 0:20:12.080 --> 0:20:14.440 Emma in San Bernardino, you're on with Rich. 0:20:15.720 --> 0:20:22.119 I wish. I am going through a family emergency. I 0:20:22.240 --> 0:20:26.600 am trying to book a lass manpula to Wahaka, and 0:20:26.680 --> 0:20:30.000 I was wondering what search engines do you recommend. I mean, 0:20:30.080 --> 0:20:33.479 I've been looking for a day or so and then 0:20:34.000 --> 0:20:37.480 they go up to go down, obviously, but I looked 0:20:37.520 --> 0:20:39.720 at what was it called my Trip, and it seems 0:20:39.760 --> 0:20:40.280 too good. 0:20:40.080 --> 0:20:40.600 To be true. 0:20:41.440 --> 0:20:43.520 It probably is to be too good to be true. 0:20:44.000 --> 0:20:48.600 I've not heard of that website my Trip, Yes, I've 0:20:48.640 --> 0:20:50.800 not heard of that one. So the only place that 0:20:50.920 --> 0:20:55.159 I look for fares is Google Flights. So that is 0:20:55.240 --> 0:20:58.280 the absolute best way to look for flights. If you 0:20:58.359 --> 0:21:03.040 are right up against date of a flight, you're gonna 0:21:03.040 --> 0:21:05.080 be paying a lot no matter what. There is no 0:21:05.320 --> 0:21:09.240 such thing as a discounted fare when it comes to 0:21:09.560 --> 0:21:12.960 right up against the time of the flight. So the 0:21:12.960 --> 0:21:14.840 best way to do this a couple of things. If 0:21:14.880 --> 0:21:17.720 you have miles, that could be the best way to 0:21:17.760 --> 0:21:21.720 buy the flight. So a website like points yeah dot 0:21:21.760 --> 0:21:24.919 com if you maybe have a credit card with Points, 0:21:25.080 --> 0:21:28.160 or you can even see there's two websites I recommend 0:21:28.160 --> 0:21:31.920 points dot com and point dot me. And they may 0:21:31.960 --> 0:21:34.040 have some paid services. You might be able to get 0:21:34.040 --> 0:21:36.919 a flight a search for free. But the beauty of 0:21:36.920 --> 0:21:39.080 those is that they figure out ways of using your 0:21:39.119 --> 0:21:41.919 miles in ways that you might not think of. So 0:21:42.119 --> 0:21:43.719 I know you said you had to go to a 0:21:43.760 --> 0:21:49.880 certain destination. You may find that the miles on the 0:21:49.960 --> 0:21:54.040 main airline. Let's say that Jet blueflies there. You may 0:21:54.119 --> 0:21:58.199 find that on sorry, let's say Delta. You have your 0:21:58.200 --> 0:22:01.480 miles with Delta, but yet Blue also flies there. But 0:22:01.560 --> 0:22:04.680 maybe you can transfer your miles into Jet Blue using 0:22:04.720 --> 0:22:07.840 your credit card. So those websites will help you unearth 0:22:07.920 --> 0:22:10.400 those sorts of things that you may not think of yourself. 0:22:10.440 --> 0:22:11.520 So first off, I check that. 0:22:12.359 --> 0:22:14.879 The second thing I would check is if this is 0:22:14.920 --> 0:22:18.359 sort of a bereavement fair, you may be able to 0:22:18.400 --> 0:22:21.480 call the airline directly and ask them if they offer 0:22:21.560 --> 0:22:26.160 that may not be much cheaper, but you might get 0:22:26.200 --> 0:22:28.120 you know, like some airlines may offer up to ten 0:22:28.160 --> 0:22:31.040 percent off, so you might be able to figure that 0:22:31.119 --> 0:22:33.639 out by calling the airline directly. But what I would 0:22:33.640 --> 0:22:36.600 do is, I think your best bet right now is 0:22:36.640 --> 0:22:40.359 going to be finding the cheapest data fly and the 0:22:40.440 --> 0:22:45.000 cheapest combination of places to fly from. So on Google Flights, 0:22:45.119 --> 0:22:49.280 which is flights dot Google dot com. Instead of choosing 0:22:49.320 --> 0:22:52.800 a specific airport, like, for instance, you're in San Bernardino, 0:22:53.359 --> 0:22:56.320 I would type in is Ontario close to there? I 0:22:56.359 --> 0:22:58.520 would think so right, so I would put like Ontario, 0:22:59.119 --> 0:23:02.000 or or I would put Los Angeles right, and instead 0:23:02.040 --> 0:23:05.840 of choosing LAX, choose the city of Los Angeles, and 0:23:05.880 --> 0:23:09.040 that will choose all of the airports nearby. Actually it's 0:23:09.080 --> 0:23:11.560 not choosing Ontario, so I guess they don't consider that. 0:23:11.600 --> 0:23:14.320 So let's say let's just type in Ontario O nta 0:23:14.600 --> 0:23:19.560 Rio Ontario, California. Okay, So if you choose Ontario, California, 0:23:19.600 --> 0:23:22.639 that will choose Ontario airport and also LAX, which is 0:23:22.680 --> 0:23:24.919 going to give you a much wider swath. But I 0:23:24.920 --> 0:23:27.399 would even open it up further to Burbank as well. 0:23:27.760 --> 0:23:30.439 So now you've got three airports that you're looking for 0:23:30.520 --> 0:23:34.280 flights from. And then the city that you said, what 0:23:34.400 --> 0:23:38.560 was the city, Wahakah, So you put that in as 0:23:38.600 --> 0:23:41.360 your destination and see if there's any airports that are nearby. 0:23:41.440 --> 0:23:44.320 And then also the thing you want to do is 0:23:44.440 --> 0:23:47.000 just look one way at a time, So choose each 0:23:47.080 --> 0:23:49.439 flight one way at a time instead of that round trip, 0:23:49.880 --> 0:23:52.120 and that will help you sort of come up with 0:23:52.680 --> 0:23:56.840 the cheapest possible option. And I will tell you my experience, 0:23:57.359 --> 0:24:01.280 fares jump up seven days before you have to fly. 0:24:01.440 --> 0:24:04.760 And the reason for that is because business travelers have 0:24:04.880 --> 0:24:07.880 money to burn, and that's where the airlines really make 0:24:07.920 --> 0:24:09.960 their money. They don't make it on the leisure travelers 0:24:09.960 --> 0:24:12.560 that are booking, you know, sixty ninety one hundred and 0:24:12.600 --> 0:24:15.040 eighty days in advance. They know those people are going 0:24:15.080 --> 0:24:17.760 to book because they're booking for their kids, they're booking 0:24:17.800 --> 0:24:21.160 for spring break, they're booking when they have vacation. Where 0:24:21.240 --> 0:24:24.320 airlines really make their money is on that last minute travel, 0:24:24.680 --> 0:24:26.680 and so they know seven days before. When you work 0:24:26.680 --> 0:24:28.959 for a big company, you don't care what that airfare 0:24:29.040 --> 0:24:30.840 is because you've got to get to that business meeting. 0:24:31.080 --> 0:24:32.679 You've got to get to that event. You've got to 0:24:32.680 --> 0:24:35.080 get to that conference, whatever it is. They know they've 0:24:35.160 --> 0:24:38.320 got you, and so that is what I recommend. I 0:24:38.359 --> 0:24:42.600 book airfares all day, every day, and believe me, at 0:24:42.600 --> 0:24:46.080 any given moment, I am searching for I've got my 0:24:46.320 --> 0:24:50.320 tracked fares on let's see right now, I've got one, two, three, 0:24:50.800 --> 0:24:54.360 four tracked fares and I watch those prices go up 0:24:54.400 --> 0:24:57.639 down around all over the place. Thanks for the call, Emma. 0:24:58.200 --> 0:25:02.600 Hopefully you can find a flight that fits your chat gbt. 0:25:02.800 --> 0:25:05.959 This week, you might have noticed people are tweeting and 0:25:06.000 --> 0:25:09.600 sharing on social media all kinds of images from chat GBT. 0:25:10.280 --> 0:25:14.359 Chat Ebt did a major upgrade to their image generation tool, 0:25:14.720 --> 0:25:17.760 which is now built right into chat ebt. You can 0:25:17.800 --> 0:25:20.119 access chat gibt by going to chat dot com. By 0:25:20.160 --> 0:25:23.680 the way, they opened it up for free and paid users, 0:25:23.680 --> 0:25:27.200 but people started using this so much it was melting 0:25:27.240 --> 0:25:30.919 the servers at chatbt and they had to limit it 0:25:30.960 --> 0:25:33.439 to just paid users. Now thankfully, I'm a paid user 0:25:33.920 --> 0:25:35.879 and I have been using the heck out of this. 0:25:36.119 --> 0:25:38.879 I absolutely love it. So they used to have this 0:25:38.960 --> 0:25:42.560 image generation tool called Dolly three, but now they are 0:25:42.600 --> 0:25:46.560 replacing that with just this default image generation inside chat gibt, 0:25:46.720 --> 0:25:49.320 so in the regular chat you can just say, generate 0:25:49.359 --> 0:25:53.159 me an image that looks like this or whatever you want. 0:25:53.400 --> 0:25:57.480 It's more lifelike, it has logos, you can make transparent backgrounds. 0:25:57.520 --> 0:26:01.040 The text, for the first time ever, is readable. So 0:26:01.200 --> 0:26:03.199 it used to be that AI had a real problem 0:26:03.200 --> 0:26:07.240 with generating text. This time it is perfect every single time. 0:26:07.280 --> 0:26:10.680 And the other thing you can do is upload an 0:26:10.720 --> 0:26:13.800 image and ask it to modify that image in any 0:26:13.880 --> 0:26:16.320 style you want. So a lot of people are doing 0:26:16.320 --> 0:26:20.960 this Jibli style. This is like a Japanese animation art house. 0:26:21.200 --> 0:26:26.320 So people were generating images like that and they're amazing. 0:26:26.480 --> 0:26:29.920 I mean, it's quite incredible. And of course, yes, there's 0:26:29.920 --> 0:26:33.960 this whole debate over AI and copyrighted images and images 0:26:33.960 --> 0:26:36.480 in the style of things and how artists are going 0:26:36.560 --> 0:26:40.000 to fare because now chat gbt can make such great 0:26:40.040 --> 0:26:43.240 images and it's all very much a concern, And yes, 0:26:43.280 --> 0:26:47.280 people will be losing jobs. Entry level jobs in generation 0:26:47.560 --> 0:26:51.040 of images will be lost because of this, because you 0:26:51.119 --> 0:26:53.520 no longer need to know how to use Canva or 0:26:53.560 --> 0:26:56.879 even Photoshop to make an amazing image. And so yeah, 0:26:56.920 --> 0:27:00.320 this changes the dynamic of our world. But it's incredible. 0:27:00.760 --> 0:27:03.159 It's amazing, and I think you shall play with it 0:27:03.240 --> 0:27:06.040 because you can't hide from this stuff. It is happening, 0:27:06.160 --> 0:27:09.159 it is changing, and we have to adapt. And I 0:27:09.200 --> 0:27:11.120 do feel sorry for the artists that have made their 0:27:11.160 --> 0:27:15.080 living making images like this, because now you can literally, 0:27:15.160 --> 0:27:19.760 in plain text, generate something that is quite incredible. And 0:27:19.800 --> 0:27:22.040 I know because I was doing it all weekend. So 0:27:22.160 --> 0:27:24.280 take an image, upload it and say make this in 0:27:24.320 --> 0:27:26.520 the style of whatever you want a muppet. You can 0:27:26.560 --> 0:27:29.920 turn yourself into a muppet. Yes, that's what I did 0:27:29.960 --> 0:27:32.560 this weekend. You can turn well, I mean on chat 0:27:32.640 --> 0:27:36.119 ebt and become a muppet. I mean, you could really 0:27:36.119 --> 0:27:39.200 have fun. I said, make make a an old timey 0:27:39.280 --> 0:27:44.359 newspaper poster style advertising my newsletter. It did that and 0:27:44.400 --> 0:27:47.080 it gets everything really really good. You can turn any 0:27:47.160 --> 0:27:53.280 image into a Dolly Renaissance portrait. Whatever you can think of, 0:27:53.359 --> 0:27:56.200 any famous artist, it will make an image in that style. 0:27:56.359 --> 0:27:57.440 It is quite incredible. 0:27:58.119 --> 0:28:00.600 Anyway, if you're on the free chatchibt, you gotta wait 0:28:00.640 --> 0:28:03.439 a bit until the paid people have their turn, but 0:28:03.480 --> 0:28:05.840 eventually it'll make its way to you. Eight eight eight 0:28:05.960 --> 0:28:08.760 rich one O one eight eight eight seven four to two, 0:28:08.840 --> 0:28:11.119 four to one zero one. My name is Rich d'miro. 0:28:11.320 --> 0:28:16.800 You are listening to Rich on Tech. Welcome to rich 0:28:16.920 --> 0:28:19.520 Welcome back to rich on Tech. Rich Demiro here hanging 0:28:19.520 --> 0:28:23.000 out with you talking technology at triple eight Rich one 0:28:23.040 --> 0:28:27.200 O one eight eight eight seven four to two four 0:28:27.480 --> 0:28:31.040 one zero one. This is the show where I talk 0:28:31.080 --> 0:28:32.960 about the tech stuff I think you should know about. 0:28:33.600 --> 0:28:36.360 It's also the place where I answer your questions about technology. 0:28:37.240 --> 0:28:42.280 Phone lines are open, website also open Richontech dot TV. 0:28:42.480 --> 0:28:45.320 Hit contact if you'd like to email me. We'll get 0:28:45.320 --> 0:28:49.080 some of your emails and calls on as well. Let's 0:28:49.120 --> 0:28:54.160 go to Richard in Bell, California. 0:28:55.240 --> 0:28:58.480 Yes, I got all those apps installed on all my 0:28:58.640 --> 0:29:02.440 devices that let you know when the phone is charged 0:29:02.520 --> 0:29:05.520 up to night percent or drains down to twenty percent. 0:29:05.960 --> 0:29:08.120 The problem is those things go off at three in 0:29:08.160 --> 0:29:11.400 the morning and wipe me up, you know, because the 0:29:12.200 --> 0:29:14.280 device is drained down. 0:29:15.400 --> 0:29:17.760 Is it really sound like my house? My wife gives 0:29:17.800 --> 0:29:21.120 me issues every day. She's like, there's so many things 0:29:21.160 --> 0:29:22.680 going off in the middle of the night. I'm like, yeah, 0:29:22.680 --> 0:29:26.800 that's all the gadgets I'm testing. Can't can't silence them all? 0:29:28.840 --> 0:29:34.360 Is it necessary to you know, not charge up to 0:29:34.440 --> 0:29:37.440 one hundred percent. They say it damages the battery, and 0:29:37.880 --> 0:29:40.040 why can't they make the phones where we could just 0:29:40.160 --> 0:29:42.560 leave it plugged in all the time while we're at home. 0:29:43.120 --> 0:29:46.560 Well, a lot of people do. And so Richard, what 0:29:46.600 --> 0:29:47.880 do you have an iPhone or an Android? 0:29:48.440 --> 0:29:51.240 I got an Android and some tablets and some a 0:29:51.280 --> 0:29:53.240 lot of old phones I use. 0:29:53.840 --> 0:29:56.240 Well, here here's my guidance on this. 0:29:56.360 --> 0:29:59.000 So I mean, you know, look, if you're keeping your 0:29:59.000 --> 0:30:01.120 phone for seven years, yeah, you got to think about 0:30:01.120 --> 0:30:03.960 the battery, right, But I think most of the modern 0:30:04.040 --> 0:30:07.320 phones that we have, the batteries they're good, and yes, 0:30:07.520 --> 0:30:11.520 charging and decharging and you know, draining the battery definitely 0:30:11.800 --> 0:30:16.520 has an effect on the phone. But now both iPhone 0:30:16.600 --> 0:30:20.000 and Android natively. And I think you can ditch the 0:30:20.040 --> 0:30:22.360 apps that you have. By the way, Richard, I think 0:30:22.400 --> 0:30:25.240 you can uninstall those because that's a nuisance. You don't 0:30:25.240 --> 0:30:26.959 need to wake up, you don't need to disrupt your 0:30:27.000 --> 0:30:29.360 sleep in the middle of the night to unplug your phone. Now, 0:30:29.400 --> 0:30:31.120 I test every phone in the world. I leave them 0:30:31.120 --> 0:30:34.000 plugged in, I charge them up. Yes, it does have 0:30:34.240 --> 0:30:37.400 a bit of an impact on the battery life. So 0:30:38.120 --> 0:30:40.160 if you're worried and you're trying to keep your phone 0:30:40.200 --> 0:30:42.440 for a very long time, I would be concerned. But 0:30:43.120 --> 0:30:46.120 if you have an iPhone or a Samsung, they have 0:30:46.480 --> 0:30:50.360 battery optimization and health features built right into the phone. 0:30:50.360 --> 0:30:53.080 You probably never even noticed. But if you go into 0:30:53.200 --> 0:30:57.240 the iPhone, look for battery and then tap go into 0:30:57.320 --> 0:31:01.160 settings battery and then tap charging, and you'll see there's 0:31:01.160 --> 0:31:03.840 a charge limit, so you can do eighty eighty five, 0:31:04.000 --> 0:31:08.400 ninety ninety five or one hundred, and your iPhone software 0:31:08.440 --> 0:31:12.600 will actually recommend a charge limit for you. And so, 0:31:12.720 --> 0:31:15.479 for instance, mine is saying, based on your iPhone habits, 0:31:15.480 --> 0:31:18.080 a charge limit of ninety percent is recommended to help 0:31:18.120 --> 0:31:20.720 preserve your battery and so I can tap that and 0:31:20.760 --> 0:31:24.480 my phone will automatically optimize the battery charging on its own, 0:31:25.000 --> 0:31:28.640 So you can do that and just leave that there, okay, 0:31:29.360 --> 0:31:32.000 and if you need more, you can always just override 0:31:32.000 --> 0:31:35.440 that at any time. If you're on Samsung, if you 0:31:35.520 --> 0:31:39.720 go into your settings, Settings and then battery, you will 0:31:39.720 --> 0:31:43.640 notice they also have a section labeled battery protection. Now 0:31:43.640 --> 0:31:45.440 this is on the latest software, which may or may 0:31:45.520 --> 0:31:47.160 not be on your phone, but it is rolling out 0:31:47.160 --> 0:31:49.560 to some of the older devices. But if you tap 0:31:49.640 --> 0:31:53.120 that and tap battery protection, turn it on, you've got 0:31:53.160 --> 0:31:55.960 basic battery protection. When your battery is charged to one 0:31:56.000 --> 0:31:58.880 hundred percent, charging will stop until the battery drops down 0:31:58.880 --> 0:32:01.600 to ninety five percent and we'll start charging again. So 0:32:01.640 --> 0:32:04.560 that way your battery is not constantly being charged all 0:32:04.600 --> 0:32:06.880 day long at one hundred percent. It'll wait until it 0:32:06.960 --> 0:32:10.440 drops down, then it'll trigger again to charge. Then you've 0:32:10.440 --> 0:32:14.080 got adaptive stop charging at eighty percent while you're asleep, 0:32:14.120 --> 0:32:17.160 and switch to basic before you wake. Sleep time is 0:32:17.280 --> 0:32:21.040 estimated used on your phone is estimated based on your 0:32:21.080 --> 0:32:24.680 phone usage patterns, and then you've got the maximum protection, 0:32:24.760 --> 0:32:27.320 which is your battery will stop charging when it reaches 0:32:27.360 --> 0:32:31.000 eighty percent. So my advice in general is if you're 0:32:31.040 --> 0:32:34.240 a person that swaps your phone out every three years, 0:32:34.360 --> 0:32:37.320 you probably don't have to worry about the battery and 0:32:37.360 --> 0:32:39.320 how you're charging it. It's probably going to be fine 0:32:39.320 --> 0:32:41.520 for those three years. If you're keeping it for a 0:32:41.680 --> 0:32:44.120 very long time, then yes, I would go into some 0:32:44.200 --> 0:32:46.600 of these settings and be more aware of how you 0:32:47.080 --> 0:32:49.520 charge your phone and how you're charging it. If you 0:32:49.560 --> 0:32:54.360 don't have access to these battery optimization features in your software. 0:32:54.640 --> 0:32:57.640 Then I would say you probably want to charge your 0:32:57.640 --> 0:33:00.239 phone up, maybe up to one hundred percent, and then 0:33:00.280 --> 0:33:03.480 let it get down to about twenty five percent. Don't 0:33:03.520 --> 0:33:05.600 ride it all the way to zero before you charge 0:33:05.600 --> 0:33:09.080 it up again. Really, from what I understand, batteries when 0:33:09.080 --> 0:33:11.880 they get down to under twenty percent, that's when it 0:33:11.920 --> 0:33:14.640 really strains them. And so if you're going down, if 0:33:14.640 --> 0:33:17.040 you're going up to one hundred and down to zero 0:33:17.200 --> 0:33:19.600 every single time, that's putting a lot of strain on 0:33:19.640 --> 0:33:22.960 your battery. And so what I'd recommend is that eighty 0:33:23.160 --> 0:33:26.040 that twenty to eighty percent is the sweet spot for 0:33:26.080 --> 0:33:28.480 today's modern batteries. That's where you kind of want to 0:33:28.560 --> 0:33:30.920 keep your phone, and you can use that software built 0:33:30.920 --> 0:33:33.880 into your devices Richard to help make that happen. 0:33:33.880 --> 0:33:34.640 But good question. 0:33:35.760 --> 0:33:38.040 But if yeah, if you're exchanging your phone all the time, 0:33:38.120 --> 0:33:40.560 trading it in, not giving it to a family member, 0:33:40.560 --> 0:33:42.960 when you're done, sure, ride the heck out of the battery. 0:33:42.960 --> 0:33:43.720 You'll be just fine. 0:33:45.360 --> 0:33:48.520 By the way, if you have let me get this 0:33:48.600 --> 0:33:51.160 piece of news here. If you have Spectrum TV, which 0:33:51.160 --> 0:33:54.600 I know a lot of folks do, they are rebundling cable. 0:33:54.880 --> 0:33:57.960 This is so interesting. They just keep adding streaming services 0:33:57.960 --> 0:34:00.280 to the mix. So if you are a spec Trum 0:34:00.360 --> 0:34:04.080 TV Select subscriber, you now have access to Peacock at 0:34:04.120 --> 0:34:10.160 no extra charge. So you're getting Peacock Premium. Now, that's interesting. 0:34:10.160 --> 0:34:12.840 It's Peacock Premium, but it says it's the ADS supported. 0:34:12.880 --> 0:34:16.839 So let me see what that means. Peacock plans, because 0:34:16.840 --> 0:34:19.279 I have Peacock. Mine is not I thought it was 0:34:19.320 --> 0:34:22.239 premium was the one? Oh okay, well this is a 0:34:22.680 --> 0:34:26.279 this is a funny way to name something. Peacock Premium 0:34:26.600 --> 0:34:30.960 still has ADS, but Peacock Premium plus say that three times. 0:34:30.680 --> 0:34:32.080 Fast does not have ads. 0:34:32.760 --> 0:34:35.400 So Peacock Premium is eight bucks a month, but you're 0:34:35.440 --> 0:34:38.040 getting that for free now. If you have Spectrum TV, 0:34:38.200 --> 0:34:42.040 this is happening right now, available immediately, and this is 0:34:42.640 --> 0:34:45.399 an addition to all the other streaming services they're giving 0:34:45.440 --> 0:34:50.160 you Max Disney plus, ESPN plus, Paramount plus Vix and 0:34:50.239 --> 0:34:53.279 the Tennis channel. I know, Bobo, you're excited about the 0:34:53.280 --> 0:34:56.800 tennis channel. Oh no, Venus and Serena aren't planned anymore. 0:34:56.840 --> 0:34:59.600 So it's kind of you're over it. You're done, You're done. Watching. 0:34:59.640 --> 0:35:01.920 I know people were into tennis last week. They had 0:35:01.920 --> 0:35:04.520 that big tournament in Indian Wells. I know people were 0:35:04.520 --> 0:35:05.279 excited about that. 0:35:05.760 --> 0:35:05.880 Uh. 0:35:05.920 --> 0:35:07.719 And I used to play tennis as a kid, so 0:35:07.880 --> 0:35:09.560 I do. I do have a soft spot for tennis. 0:35:09.600 --> 0:35:11.520 I know there's a big war, you know between the 0:35:11.520 --> 0:35:15.640 pickleball lovers and the tennis lovers. Why because they're converting 0:35:16.000 --> 0:35:19.879 tennis courts into pickleball courts and the tennis people hate that. Oh, 0:35:20.040 --> 0:35:22.400 don't send me the angry emails. I'm not converting your 0:35:22.440 --> 0:35:26.560 courts anyway. Available right now, So if you have Spectrum 0:35:26.560 --> 0:35:29.480 TV Select, you now have Peacock Premium eight eight eight 0:35:29.600 --> 0:35:32.200 rich one O one eight eight eight seven four to 0:35:32.200 --> 0:35:34.839 two four one zero one. More rich on Tech right 0:35:34.880 --> 0:35:40.480 after this. Welcome back to rich on Tech. Rich Demiro 0:35:40.640 --> 0:35:45.000 here hanging out with you talking technology at Triple eight 0:35:45.320 --> 0:35:48.960 Rich one oh one eight eight eight seven four to 0:35:49.000 --> 0:35:52.920 two four one zero one. I hope you're having a 0:35:52.960 --> 0:35:56.920 great day. The website for the show is Richontech dot tv. 0:35:58.000 --> 0:35:59.719 If you're just finding me for the first time, I 0:35:59.800 --> 0:36:03.040 know we're recently on WOAR in New York City. Thanks 0:36:03.040 --> 0:36:06.160 for finding us. I'm getting the emails from you folks, 0:36:06.239 --> 0:36:08.920 and I absolutely love the fact that you're finding us 0:36:08.960 --> 0:36:11.759 and enjoying the show. It makes my day when I 0:36:11.760 --> 0:36:13.480 get an email that says, hey, Rich, I like what 0:36:13.480 --> 0:36:16.400 you're doing because it's very validating. We all need to 0:36:16.440 --> 0:36:19.320 be validated in this world, right, and so my validation 0:36:19.400 --> 0:36:20.440 comes from your emails. 0:36:20.440 --> 0:36:21.279 Thank you very much. 0:36:22.440 --> 0:36:27.960 Let's go to Let's go to Ace, Ace and pear Blossom. 0:36:28.040 --> 0:36:28.239 Rich. 0:36:28.320 --> 0:36:30.000 I like your show, dude, Thank you. 0:36:31.080 --> 0:36:33.480 And I'm a longtime listener back to Jeff Levy and 0:36:33.560 --> 0:36:36.839 Leo Laporte, and I think you're the best replacement so far. 0:36:37.000 --> 0:36:39.239 Oh wow, well thank you. 0:36:39.239 --> 0:36:41.919 You know, I got really a big problem. I'm an 0:36:41.960 --> 0:36:46.239 old senior seventy eight years old on low income Social Security, 0:36:46.280 --> 0:36:49.480 and I live alone, and I don't have good vision anymore. 0:36:49.480 --> 0:36:52.719 I've use the magnifier all the time, which really is 0:36:52.719 --> 0:36:56.440 a pain in the button. And today when I went 0:36:56.520 --> 0:37:01.120 to go on Amazon, I found up my cash was full, 0:37:01.200 --> 0:37:03.160 so I had to go empty the cash. That was 0:37:03.200 --> 0:37:05.880 a big pain. And then when I came back to Amazon, 0:37:05.920 --> 0:37:08.600 they went, oh, hey, you need to sign in again. 0:37:09.080 --> 0:37:10.960 And when I signed in again, well, you need to 0:37:10.960 --> 0:37:14.600 go and get this secret number from your Yahoo email. 0:37:14.760 --> 0:37:17.399 So when I go to my Yahoo email to get 0:37:17.400 --> 0:37:20.880 the secret number, I'm signed out of Yahoo too now 0:37:21.400 --> 0:37:25.319 and I'm signed out of my Gmail and Gmail, which 0:37:25.320 --> 0:37:28.480 I'm trying to do all morning. When they got rid 0:37:28.480 --> 0:37:33.319 of the HTML easy fast Gmail, they screwed everybody that 0:37:33.960 --> 0:37:39.319 our old people on dial up ISP. It takes me 0:37:39.480 --> 0:37:42.880 a fast way to get into the Gmail. Now. My 0:37:42.960 --> 0:37:46.959 Gmail account is two hours of reload, reload, sit and wait. 0:37:47.480 --> 0:37:49.479 It took me seven days one time. 0:37:49.600 --> 0:37:52.040 Oh my gosh, seven days. So you might as well 0:37:52.080 --> 0:37:52.640 send a letter. 0:37:52.840 --> 0:37:55.000 Well, yeah, I mean it makes it. And all the time, 0:37:55.080 --> 0:37:58.120 I can't get onto Amazon to buy my food. I 0:37:58.840 --> 0:38:00.920 can't drive anywhere. I got to get most of my 0:38:01.000 --> 0:38:02.080 food from Amazon. 0:38:02.360 --> 0:38:03.719 What kind of dial up? Are you on? 0:38:05.600 --> 0:38:06.879 The cheapest one out there? 0:38:08.680 --> 0:38:09.000 Oh? 0:38:09.080 --> 0:38:11.960 Man, I mean that's yeah, that's that's rough because it's slow. 0:38:12.960 --> 0:38:14.960 What are they charge for dial up these days? 0:38:15.280 --> 0:38:18.440 It's like around one hundred bucks a month. 0:38:18.320 --> 0:38:21.520 A hundred year, one hundred bucks a year something like that. Okay, 0:38:21.520 --> 0:38:22.800 I was gonna say, a hundred bucks a month. You 0:38:22.840 --> 0:38:25.120 might as well switch. Do you not have access to 0:38:25.560 --> 0:38:26.880 faster internet in your area? 0:38:26.960 --> 0:38:27.880 For that? 0:38:28.400 --> 0:38:31.080 I kind of like having this line, Okay, you know, 0:38:31.360 --> 0:38:33.360 it's a lot clearer when you talk to people. And 0:38:33.440 --> 0:38:35.759 I used to call talk radio a lot and you 0:38:35.840 --> 0:38:37.640 need a landline to get through clearly. 0:38:37.719 --> 0:38:39.200 And you sound great. 0:38:38.920 --> 0:38:41.080 For years and I have grandsons, and. 0:38:41.480 --> 0:38:45.560 Yeah, you do sound good. So this is the landline. Yeah, yeah, 0:38:45.600 --> 0:38:47.160 I don't even know where Pear Blossom is, but it 0:38:47.200 --> 0:38:48.400 sounds like in the middle of nowhere. 0:38:48.480 --> 0:38:50.480 It's on the way to Las Vegas. It's out by 0:38:50.520 --> 0:38:51.120 Little Rock. 0:38:51.320 --> 0:38:53.600 Okay, well, I don't know where that is either. We're 0:38:53.640 --> 0:38:54.640 not talking Arkansas. 0:38:54.880 --> 0:38:57.120 Well, there's it's cool, there's no crime. We have a 0:38:57.680 --> 0:39:01.239 weather window here. There's hardly any hell lying around at night. 0:39:01.480 --> 0:39:04.239 Oh my, no helicopters. He's off the eight. 0:39:04.480 --> 0:39:09.040 I'm looking at going between Palm del Lancaster on the 0:39:09.040 --> 0:39:10.160 way to the fifteen. 0:39:09.920 --> 0:39:14.760 Between between Little Rock and Lano Lano with two l's 0:39:15.200 --> 0:39:17.560 and then Black Butte Airfield. 0:39:18.920 --> 0:39:20.520 I know it's not you have an airfield out there. 0:39:20.560 --> 0:39:22.120 It's like a little glider airport. 0:39:22.200 --> 0:39:26.920 I know you pronounced it Butte not but uh, we 0:39:26.920 --> 0:39:30.160 were just talking last night. My kids fall asleep, there's 0:39:30.200 --> 0:39:31.399 a helicopter over the house. 0:39:31.440 --> 0:39:31.920 We love, you know. 0:39:31.960 --> 0:39:34.359 We live in La Proper and my kids are like 0:39:34.719 --> 0:39:36.480 helicopters all night every night. 0:39:36.719 --> 0:39:37.600 Yeah, this is I go. 0:39:37.760 --> 0:39:40.360 I I remember when I moved to La going to 0:39:40.480 --> 0:39:43.600 USC that's the first time I heard a helicopter. I mean, 0:39:43.640 --> 0:39:45.319 I was like, this is this is the reality of 0:39:45.320 --> 0:39:47.279 living in a big city. I said, do you want 0:39:47.320 --> 0:39:49.239 to live in the middle of nowhere where there's more 0:39:49.400 --> 0:39:52.239 you know, no one around you? I don't know, I mean, 0:39:52.280 --> 0:39:56.040 pick your poison anyway. To answer your question, Ace, You're right, 0:39:56.120 --> 0:39:59.880 So a Gmail got rid of what's called the basic 0:40:00.160 --> 0:40:02.879 HTML view right in January. So this was a couple 0:40:02.920 --> 0:40:06.000 of months ago. Uh, and so it does slow down 0:40:06.040 --> 0:40:08.880 things because what's happening on Gmail is they're loading a 0:40:08.880 --> 0:40:12.200 whole bunch of stuff. So I think what you can 0:40:12.239 --> 0:40:14.719 do to try to make that a little bit easier 0:40:14.880 --> 0:40:19.480 on your connection is I would recommend that you probably 0:40:19.480 --> 0:40:22.239 want to download if you can. I mean, I don't 0:40:22.239 --> 0:40:24.279 know if you can even download an app on dial up. 0:40:25.120 --> 0:40:27.560 But what what about using on your computer something like 0:40:27.640 --> 0:40:31.359 Outlook or thunder or you know, Apple Mail built into 0:40:31.400 --> 0:40:37.319 a to an Apple computer or Thunderbird from Mozilla just 0:40:37.360 --> 0:40:40.640 to get you know, just to get your email. It'll 0:40:40.680 --> 0:40:43.640 it'll die, It'll get the email quicker, it'll pull it 0:40:43.680 --> 0:40:45.759 from the server and put it, you know, at least 0:40:45.760 --> 0:40:48.720 put on your computer. So I think that's probably number 0:40:48.719 --> 0:40:51.319 one what you want to do. Number two, you might 0:40:51.400 --> 0:40:54.960 want to go into your settings on Gmail and just 0:40:55.000 --> 0:40:58.600 see what you can do to you know, kind of 0:40:58.960 --> 0:41:02.200 lessen the load on the internet, because it sounds like 0:41:02.239 --> 0:41:03.960 there's a lot going on. It's trying to load a 0:41:03.960 --> 0:41:07.600 lot of things, and I think maybe having you know, 0:41:08.360 --> 0:41:11.200 the view on Gmail optimized a bit more for a 0:41:11.239 --> 0:41:15.200 slower connection might help. So you might want to you know, 0:41:15.239 --> 0:41:19.279 there's maybe turn on compact view inside Gmail, and also 0:41:19.400 --> 0:41:22.319 maybe try a different browser. So maybe the problem is 0:41:22.680 --> 0:41:25.040 downloading any of this stuff on a slow connection is 0:41:25.080 --> 0:41:27.279 going to be tricky. So I think that's what you're 0:41:27.360 --> 0:41:31.920 up against. I mean, I think that the dial up 0:41:31.960 --> 0:41:34.160 service is really tricky because not a lot of things 0:41:34.200 --> 0:41:36.239 are optimized for dial up, and even people that live 0:41:36.239 --> 0:41:39.440 in rural areas now with the addition of Starlink and 0:41:39.520 --> 0:41:43.799 all these satellite connectivity services that are getting better, you know, 0:41:43.880 --> 0:41:46.920 the speeds are just getting faster everywhere. So it's a 0:41:46.960 --> 0:41:49.560 tough thing. But ace I think you can. I think 0:41:49.560 --> 0:41:51.239 you can figure it out. I really do. I think 0:41:51.280 --> 0:41:54.640 you got to try to switch to an email client 0:41:55.400 --> 0:41:58.760 and that way your emails are downloaded all day instead 0:41:58.760 --> 0:42:01.160 of just when you try to log on. Or I 0:42:01.200 --> 0:42:04.440 would just try to optimize the view inside Gmail and 0:42:04.440 --> 0:42:07.960 there might even be a Chrome extension that can kind 0:42:07.960 --> 0:42:12.719 of simplify Gmail or maybe bring back that HTML basic view. 0:42:13.400 --> 0:42:16.399 But yeah, Google removed that in January because they said 0:42:16.440 --> 0:42:18.239 that most people. I think they said back then that 0:42:18.400 --> 0:42:20.680 like not a lot of people were using it, like 0:42:21.160 --> 0:42:25.360 they had some sort of number they gave that said, 0:42:25.440 --> 0:42:27.640 you know, there's only a handful of people. I think 0:42:27.680 --> 0:42:30.120 they mentioned you by name, and they said there was 0:42:30.160 --> 0:42:33.719 only like one or two people using it. Great question, Ace, 0:42:33.760 --> 0:42:35.799 Thanks for the call today. I do appreciate out there 0:42:35.800 --> 0:42:38.759 in a pair, Blossom. Do we have time for another 0:42:38.840 --> 0:42:39.880 question before the break? 0:42:40.400 --> 0:42:41.080 One more question? 0:42:41.160 --> 0:42:45.480 Okay, let's see, let's go to Leslie and Coda Dekasa, California. 0:42:45.560 --> 0:42:50.240 Leslie, you're on with rich Leslie. Hey, what's up? Welcome? 0:42:51.480 --> 0:42:51.880 Oh? 0:42:52.160 --> 0:42:55.319 Thanks, Actually driving the USC right now, and yes, the 0:42:55.400 --> 0:42:59.279 helicopters are still overhead all right. 0:42:59.320 --> 0:43:02.160 Well, hey, I don't know what they're doing, but they're 0:43:02.160 --> 0:43:04.120 doing something. What can I help you? 0:43:04.160 --> 0:43:04.319 With. 0:43:05.480 --> 0:43:09.440 My question is related to cell phones and international travel. 0:43:09.520 --> 0:43:13.719 It's been a minute since I've been anywhere internationally, and 0:43:13.760 --> 0:43:16.760 we're taking the family to Europe this summer. 0:43:17.200 --> 0:43:22.720 Okay, congratulations, work Thanks, Okay, things work automatically. 0:43:22.800 --> 0:43:26.280 Do we need to plan, prepare all? Verizon, et cetera. 0:43:26.520 --> 0:43:29.120 You're reading my mind, Leslie. This is actually the story 0:43:29.160 --> 0:43:33.880 that I'm doing for KTLA this week. So I just 0:43:34.120 --> 0:43:36.160 did my story on this. We're shooting it this week 0:43:36.160 --> 0:43:37.680 and we're going to air it. But because so many 0:43:37.719 --> 0:43:39.840 people are asking me, I guess Europe is very popular. 0:43:39.840 --> 0:43:43.080 But here's the deal. So here are my uh, here's 0:43:43.200 --> 0:43:45.879 all of my steps for if you're going overseas. Number 0:43:45.920 --> 0:43:49.560 one easiest option, keep your current plan. So most of 0:43:49.600 --> 0:43:52.920 the service providers like AT and T, Verizon, T Mobile, 0:43:53.160 --> 0:43:55.319 they will charge you a daily rate so you can 0:43:55.400 --> 0:43:58.239 keep your same number and your data plan. AT and 0:43:58.280 --> 0:44:00.839 T twelve bucks a day, Verizon ten dollars a day. 0:44:01.320 --> 0:44:04.360 Many of the T Mobile plans actually include international roaming, 0:44:04.560 --> 0:44:06.520 but you can pay for faster speeds. I think it's 0:44:06.520 --> 0:44:08.680 like five bucks a day. So that's number one. Call 0:44:08.760 --> 0:44:11.759 your carrier and ask what's included on your plan. So 0:44:11.840 --> 0:44:15.000 sometimes if you have an expensive plan, Verizon might give 0:44:15.040 --> 0:44:17.520 you a travel past day every month, so if you 0:44:17.560 --> 0:44:20.160 haven't traveled in the last year, you may have twelve 0:44:20.200 --> 0:44:23.239 days banked up, so call them first. That's number one. 0:44:23.880 --> 0:44:26.279 So if you don't have free and your plan might 0:44:26.320 --> 0:44:28.760 include free international roaming, like if you're on T Mobile, 0:44:28.800 --> 0:44:31.799 so that's number one. Even if you're on a secondary 0:44:31.840 --> 0:44:36.160 carrier like a virtual carrier visible Mint Mobile, they also 0:44:36.239 --> 0:44:38.640 have international options. They used to, not a lot of 0:44:38.640 --> 0:44:41.560 them have added that. So the second thing to consider 0:44:41.680 --> 0:44:45.440 is what's called an eSIM. This is temporary wireless service 0:44:45.480 --> 0:44:47.960 that you buy from an app and you activate it 0:44:48.040 --> 0:44:51.000 right on your phone. And you said you had a 0:44:51.040 --> 0:44:54.279 combination of iPhones. iPhone has had the eSIM for many 0:44:54.360 --> 0:44:57.200 years now, so your phone should be compatible. Of course, 0:44:57.200 --> 0:44:59.440 you want to go on Apple's website, pop in your 0:44:59.440 --> 0:45:02.120 model number and eSIM and see if it has an eSIM. 0:45:02.600 --> 0:45:04.279 I believe it's iPhone eleven and. 0:45:04.360 --> 0:45:07.480 Up, but don't quote me on that, but that is 0:45:07.840 --> 0:45:10.759 an app like erlo ai r A l O. You 0:45:10.760 --> 0:45:12.840 go on the app, you buy the eSIM and you 0:45:12.840 --> 0:45:15.320 can activate it right from your phone. That's very cost 0:45:15.360 --> 0:45:17.600 effective because it's gonna be a lot cheaper than your carrier. 0:45:18.440 --> 0:45:21.319 There's even an eSIM from a company called Gigsky, which 0:45:21.320 --> 0:45:23.960 I tested. They give you a hundred megabytes for free. 0:45:24.200 --> 0:45:27.240 You're not gonna get more than a minute in another 0:45:27.280 --> 0:45:30.920 country using one hundred megabytes, But keep in mind eSIMs 0:45:30.920 --> 0:45:33.800 are usually data only, so when you leave the US, 0:45:33.880 --> 0:45:36.840 make sure you turn on Wi Fi calling and texting 0:45:38.120 --> 0:45:40.279 if you're using anything other than your main carrier. Turn 0:45:40.320 --> 0:45:43.480 off roaming, of course, to avoid those unexpected charges. 0:45:43.760 --> 0:45:44.239 Now, if you just. 0:45:44.280 --> 0:45:46.759 Want the cheapest option leslie, which just sounds like you don't, 0:45:46.760 --> 0:45:48.719 but I'm just gonna tell you because other people might 0:45:48.760 --> 0:45:51.880 be wondering, put your phone phone in airplane mode and 0:45:51.920 --> 0:45:54.319 then turn the Wi Fi only back on when you 0:45:54.360 --> 0:45:57.280 get to that country, and just hunt for hot spots. 0:45:57.920 --> 0:45:58.840 They are in a lot of places. 0:45:58.880 --> 0:46:00.480 They're not gonna be everywhere, but if you don't want 0:46:00.520 --> 0:46:03.239 to spend a nickel, just hunt for the hotspots. There's 0:46:03.239 --> 0:46:06.680 an app called Wi fimap dot Io which can help 0:46:06.680 --> 0:46:08.040 you find the networks. 0:46:08.280 --> 0:46:09.640 But no matter which route you go. 0:46:10.239 --> 0:46:14.200 Before you leave, turn off those automatic backups and uploads 0:46:14.239 --> 0:46:18.799 on apps like photo backups, Google Photos cloud storage. Make 0:46:18.840 --> 0:46:21.160 sure they're set to Wi Fi only, so you don't 0:46:21.239 --> 0:46:22.640 use up your entire plan. 0:46:22.760 --> 0:46:23.839 I actually have something else. 0:46:23.920 --> 0:46:27.239 Yes, when you do call your provider, Yes, make sure 0:46:27.280 --> 0:46:29.840 you ask them how to turn on that feature on 0:46:29.880 --> 0:46:32.440 your phone. Because when I went to Tokyo, I didn't know 0:46:32.560 --> 0:46:34.279 that I have to turn it on. So I was 0:46:34.280 --> 0:46:37.279 in Tokyo for like three days with no signal. Yes, 0:46:37.320 --> 0:46:39.880 because I didn't know that they're on my Samsung. You 0:46:39.960 --> 0:46:43.359 have to hit something to turn on international call, so yeah, 0:46:43.480 --> 0:46:44.640 ask you before you do that. 0:46:44.760 --> 0:46:47.879 You may have roaming and international turned off in your 0:46:47.920 --> 0:46:50.759 settings because of course that's the default. You don't want 0:46:50.760 --> 0:46:53.760 to international or Rome, so yes, and a lot of times, 0:46:53.840 --> 0:46:55.600 especially with Wi Fi calling and all that stuff, you 0:46:55.640 --> 0:46:57.279 want to set it up before you have to leave. 0:46:57.920 --> 0:47:00.200 And by the way, Japan is still one of the 0:47:00.200 --> 0:47:03.960 trickiest places for international calls out of all the different countries. 0:47:04.000 --> 0:47:06.560 They do have some different rules about their cellular networks, 0:47:06.880 --> 0:47:11.000 but in the for the most part, roaming is almost universal. 0:47:11.160 --> 0:47:13.359 Every you know, used to be five ten years ago, 0:47:13.400 --> 0:47:15.280 it was much tricker than it is now. But I've 0:47:15.440 --> 0:47:17.759 gone to most places now and it's quite easy to 0:47:17.800 --> 0:47:21.600 find hotspots and also do that international rooming. Great question, Leslie, 0:47:21.600 --> 0:47:24.200 thanks for the call eight eight eight rich one O one. 0:47:24.200 --> 0:47:27.360 Eight eight eight. 0:47:27.320 --> 0:47:29.040 Uh seven four to two, four to one zero And 0:47:29.080 --> 0:47:31.440 sorry I was taking notes. I'm taking notes about where 0:47:31.520 --> 0:47:32.799 Leslie is from so I can put it in the 0:47:32.800 --> 0:47:35.480 show notes, and I was blanking there. Coming up, I'll 0:47:35.520 --> 0:47:38.120 tell you how Nintendo is helping you lend your games 0:47:38.160 --> 0:47:41.200 to friends much easier. Now, this is rich on Tech. 0:47:41.880 --> 0:47:44.680 Welcome back to rich on Tech. Rich DeMuro here hanging 0:47:44.680 --> 0:47:49.080 out with you, talking technology at Triple eight rich one 0:47:49.080 --> 0:47:51.759 O one eight eight eight seven four to two, four 0:47:51.840 --> 0:47:56.640 to one zero one website for the show rich on 0:47:56.960 --> 0:48:00.399 Tech dot TV. Coming up this hour. We we've got 0:48:00.400 --> 0:48:03.680 Colin Walkee, a cybersecurity and data privacy expert, to talk 0:48:03.680 --> 0:48:06.200 about that whole twenty three and me thing. I'm sure 0:48:06.200 --> 0:48:09.560 you've seen the news that they filed for bankruptcy and 0:48:09.680 --> 0:48:14.040 folks are trying to get their DNA data out of there, 0:48:14.680 --> 0:48:16.719 and so he will speak to that and whether you 0:48:16.719 --> 0:48:19.440 should do that delete your information. A lot of you 0:48:19.480 --> 0:48:22.760 probably already did you know? That's probably what the reality 0:48:22.800 --> 0:48:25.360 is here. I mean I posted on my Instagram. People 0:48:25.360 --> 0:48:29.560 are really eager to get their info out Dave from 0:48:29.680 --> 0:48:32.760 Joshua Tree Rights in Hey Rich, Greetings from the High Desert. 0:48:32.840 --> 0:48:34.560 I love the show and catch it both on my 0:48:34.640 --> 0:48:38.080 local radio station and the podcast through Spotify. Here's a 0:48:38.160 --> 0:48:40.160 question I think a lot of listeners might have. Is 0:48:40.200 --> 0:48:44.960 it safe to store documents with sensitive or PII personally 0:48:45.040 --> 0:48:49.640 identifiable information on Google Drive. Well, that is a great question, 0:48:50.160 --> 0:48:52.239 and I think we take for granted the fact that 0:48:52.280 --> 0:48:55.600 we store all kinds of data in the cloud, whether 0:48:55.640 --> 0:48:58.760 it's iCloud, whether it's Google Drive, whether it's one Drive. 0:48:59.239 --> 0:49:01.919 And I think the main thing to understand is if 0:49:01.960 --> 0:49:06.720 this information is encrypted. And so Google Drive does encrypt data, 0:49:07.120 --> 0:49:10.799 both in transit and at rest, so that means when 0:49:10.840 --> 0:49:14.960 you're uploading something to Google Drive, it is encrypted, and 0:49:15.160 --> 0:49:17.600 when it's sitting in Google Drive, it's encrypted. So if 0:49:17.640 --> 0:49:20.799 someone came across those files, they'd find it tough to 0:49:21.040 --> 0:49:22.319 figure out what's in them. 0:49:22.400 --> 0:49:23.080 So that's good. 0:49:23.920 --> 0:49:28.200 But this is linked to your Google account, and as 0:49:28.239 --> 0:49:31.680 we know, accounts get hacked all the time, so you 0:49:31.800 --> 0:49:35.400 have to be careful with phishing, weak passwords or any 0:49:35.560 --> 0:49:38.240 This is what I think is the most dangerous third 0:49:38.320 --> 0:49:43.279 party apps that request access to your Google Drive. So 0:49:43.560 --> 0:49:47.160 my main concern is, you know, someone getting access to 0:49:47.239 --> 0:49:49.839 your Google account and then of course getting into your 0:49:50.000 --> 0:49:52.960 Drive account. Now, I do think that Google takes a 0:49:53.000 --> 0:49:55.359 lot of precautions because they're one of the biggest out there. 0:49:56.239 --> 0:49:58.439 Even if you don't have two factor on, they've sort 0:49:58.440 --> 0:50:00.880 of turned it on anyway, because they will send a 0:50:00.920 --> 0:50:03.799 notification to a different device if they don't recognize a 0:50:03.840 --> 0:50:07.239 log in to get you to you know, authenticate that 0:50:07.320 --> 0:50:09.720 log in and make sure it's you. Does it happen? 0:50:09.719 --> 0:50:11.800 Do people get in of course every day, I'm sure, 0:50:12.320 --> 0:50:14.440 but that is the biggest thing is make sure that 0:50:14.480 --> 0:50:17.200 you're protecting your Google account. And this is why I 0:50:17.280 --> 0:50:19.239 really you know, in a pinch, I will use that 0:50:19.280 --> 0:50:22.200 sign in with Google thing, but try not to use 0:50:22.239 --> 0:50:26.120 that because even though it's easy, you know, it just 0:50:26.200 --> 0:50:30.640 links up all of these different places now, especially Google drives. 0:50:30.680 --> 0:50:33.720 So there's two ways that apps might ask for access 0:50:33.760 --> 0:50:37.360 to Google Drive. So for instance, I recommend an app 0:50:37.680 --> 0:50:40.800 called SMS Backup and Restore. So if you're on Android, 0:50:41.120 --> 0:50:43.680 you can download this app and it will back up 0:50:43.800 --> 0:50:47.000 your your text messages to us. You know, you can 0:50:47.040 --> 0:50:48.879 export them whatever you want to do, but it can 0:50:48.920 --> 0:50:51.640 also back them up to Google Drive. And the way 0:50:51.680 --> 0:50:55.759 that this app works, I really like it because it says, hey, 0:50:55.840 --> 0:50:58.239 we would like access to your Google Drive, but we 0:50:58.280 --> 0:51:00.960 would only like to be able to act says information 0:51:01.160 --> 0:51:04.520 that we create, So a folder inside Google Drive we 0:51:04.600 --> 0:51:07.960 will carve out and only that folder will we access. 0:51:08.440 --> 0:51:10.520 And that is the right way to do it. When 0:51:10.560 --> 0:51:12.000 you go to an app and it says, hey, can 0:51:12.000 --> 0:51:14.279 we access your Google Drive and it says, see read 0:51:14.320 --> 0:51:17.640 and delete all files in your Google Drive, you do 0:51:17.719 --> 0:51:20.560 not want to allow access to that unless you really 0:51:20.600 --> 0:51:26.120 really trust that particular service provider. Now, this also happens 0:51:26.120 --> 0:51:30.920 for Gmail, and again, anytime an app asks for full 0:51:31.239 --> 0:51:34.439 access to your account, you have to be careful. Now, 0:51:34.440 --> 0:51:37.759 there are some legitimate apps that do this, like I 0:51:37.840 --> 0:51:40.520 recommend a ward wallet, and for a ward wallet to 0:51:40.600 --> 0:51:43.440 really work, it kind of finds all my itineraries and 0:51:43.520 --> 0:51:47.520 dinner reservations and things. They want to scan your Gmail 0:51:47.920 --> 0:51:50.760 because they're looking for any sort of reservations you've made. 0:51:50.920 --> 0:51:54.160 Trip it. Same thing, if you give full access to 0:51:54.200 --> 0:51:56.440 trip it, they want to ask for access to your 0:51:56.440 --> 0:51:59.080 Gmail because they want to be able to scan for itinerary. 0:51:59.120 --> 0:52:01.880 So you better trust these companies that you are giving 0:52:02.000 --> 0:52:05.520 full access to your Gmail. The place I want you 0:52:05.600 --> 0:52:10.799 to look third party apps and services on Google. So 0:52:10.840 --> 0:52:14.879 go to my account dot Google dot com slash connections, 0:52:15.400 --> 0:52:18.200 and you will see all of the third party apps 0:52:18.239 --> 0:52:20.799 and services you have connected to your Google account, the 0:52:20.880 --> 0:52:23.960 ones you know, the signing with Google whatever linked account. 0:52:24.080 --> 0:52:25.920 But the ones you really want to take a strong 0:52:25.960 --> 0:52:28.759 look at is the ones that says access to And 0:52:28.800 --> 0:52:31.200 I've got sixteen you can see. Seven have access to 0:52:31.239 --> 0:52:34.319 my calendar, seven have access to my contacts, eight have 0:52:34.400 --> 0:52:38.080 access to my Google Drive, nine have access to my Gmail. 0:52:38.360 --> 0:52:40.160 And you want to go through there and make sure 0:52:40.280 --> 0:52:42.400 look at every one of those things that are connected, 0:52:42.880 --> 0:52:45.120 make sure they are legitimate. If you don't use that 0:52:45.200 --> 0:52:48.360 app or service anymore, get rid of it, disconnect that 0:52:48.440 --> 0:52:52.279 connection to your Google account. Eight eight eight rich one 0:52:52.280 --> 0:52:55.040 o one eight eight eight seven four two four one 0:52:55.120 --> 0:52:58.560 zero one. I'll link up that Gmail or that Google 0:52:58.880 --> 0:53:01.719 account connections on my website. Rich on tech dot TV 0:53:01.880 --> 0:53:05.000 coming up, we're talking twenty three and me. Welcome back 0:53:05.040 --> 0:53:07.520 to rich on Tech. Rich DeMuro here hanging out with you, 0:53:07.680 --> 0:53:12.399 talking technology at triple eight rich one oh one eight 0:53:12.440 --> 0:53:16.920 eight eight seven four to two four one zero one 0:53:17.360 --> 0:53:21.440 big news this week that twenty three and meters declaring bankruptcy. 0:53:21.560 --> 0:53:24.400 This is a company that went from like six billion 0:53:24.440 --> 0:53:27.560 dollars in market cap to uh think their stock was 0:53:27.600 --> 0:53:30.640 trading under a buck at one point, and uh the 0:53:30.719 --> 0:53:33.160 problem is, you know, you take one of these DNA tests, 0:53:33.200 --> 0:53:35.960 which are always a top seller during Amazon Prime days, 0:53:36.680 --> 0:53:37.319 and that's it. 0:53:37.440 --> 0:53:38.520 What more you going to do? 0:53:38.719 --> 0:53:41.440 I'm sure they tried to sell subscriptions and things like that, 0:53:41.560 --> 0:53:44.360 but probably wasn't much they can do with all this 0:53:44.440 --> 0:53:47.520 information unless they were selling it, which hopefully they were not. 0:53:48.280 --> 0:53:51.120 Uh here to talk about what you should do because 0:53:51.160 --> 0:53:54.320 of this information being on their website. Is Colin Walkee, 0:53:54.360 --> 0:53:57.400 a cyber security and data privacy expert. 0:53:57.480 --> 0:53:58.920 Colin, Welcome to the show. 0:53:59.400 --> 0:54:03.520 Good After which, So what was your immediate thought when 0:54:03.560 --> 0:54:07.319 you heard that twenty three and mes was declaring bankruptcy 0:54:07.360 --> 0:54:09.120 Because a lot of people have their DNA in this 0:54:09.400 --> 0:54:10.960 data bank, My. 0:54:11.000 --> 0:54:14.759 First thought was this can't be good. I would be 0:54:14.920 --> 0:54:18.000 extremely concerned if my data were sitting there and about 0:54:18.080 --> 0:54:20.760 to be sold into bankruptcy proceeding to somebody I didn't 0:54:20.760 --> 0:54:21.880 agree to give my data to. 0:54:22.360 --> 0:54:24.160 Well, yeah, so that's the thing I mean twenty three 0:54:24.160 --> 0:54:26.240 and me. If you go on there, you know, data 0:54:26.280 --> 0:54:28.880 protection kind of facts, it's like, oh, yeah, we protect 0:54:28.880 --> 0:54:31.240 your data. We you know, hold this in high regard. 0:54:31.800 --> 0:54:34.080 But the problem is the new company that comes in there, 0:54:34.920 --> 0:54:37.920 just by nature of wanting to buy this distressed company, 0:54:37.960 --> 0:54:39.080 is going to want to make money on it. 0:54:39.120 --> 0:54:40.000 And how do they do that. 0:54:40.080 --> 0:54:42.799 They monetize the stuff that this company has, which is 0:54:42.920 --> 0:54:43.600 DNA data. 0:54:44.320 --> 0:54:46.560 That's right, And you know the point that you just 0:54:46.640 --> 0:54:48.720 made their rich was if you look at their terms 0:54:48.719 --> 0:54:51.440 and service they do speak proudly about how well they 0:54:51.480 --> 0:54:54.480 try and protect your information, but they also say in 0:54:54.560 --> 0:54:57.200 there that our terms of service may change at any time. 0:54:57.640 --> 0:55:00.840 So even twenty three and me still Bill and has 0:55:00.960 --> 0:55:03.920 the power to do essentially whatever they want with your data, 0:55:04.480 --> 0:55:07.520 save and except for any potential state level laws that 0:55:07.600 --> 0:55:11.360 really are applicable. And so, yeah, it is a concerning 0:55:11.440 --> 0:55:16.000 situation because there's very limited options for individuals to have 0:55:16.040 --> 0:55:17.520 control over this data at this point. 0:55:17.960 --> 0:55:20.920 So what happens to sensitive health data when a company 0:55:20.960 --> 0:55:21.960 like this goes bankrupt? 0:55:23.000 --> 0:55:24.960 Well, it's a very good question. I mean, in this 0:55:25.000 --> 0:55:28.839 particular circumstance, that data is in fact an asset, right 0:55:28.880 --> 0:55:32.600 I mean it's worth money. For example, Facebook after the 0:55:32.640 --> 0:55:37.040 Apple Store went into their opt in methodology, claim that 0:55:37.080 --> 0:55:40.440 it cost them ten billion dollars a year in revenue. 0:55:40.920 --> 0:55:44.200 So your data is an asset. It's being bought and 0:55:44.239 --> 0:55:47.400 sold on an open market. And so in this particular case, 0:55:47.560 --> 0:55:50.000 a buyer can come in and buy the entity as 0:55:50.040 --> 0:55:53.680 a whole, or alternatively, if that doesn't happen, the assets 0:55:53.719 --> 0:55:57.799 themselves can be sold off. That obviously, that then does 0:55:57.880 --> 0:56:01.799 beg a question. So, for example, in Tol, their state 0:56:01.840 --> 0:56:05.799 privacy law says that if you have sensitive information, you 0:56:05.840 --> 0:56:08.400 have to get permission before you can collect and process 0:56:08.480 --> 0:56:12.080 that information. So if somebody else buys the company as 0:56:12.120 --> 0:56:14.680 a whole, I don't know that you have to regain 0:56:14.719 --> 0:56:18.279 their permission. If you buy just the assets, it may 0:56:18.280 --> 0:56:20.359 be the case, so that whoever that buyer is then 0:56:20.480 --> 0:56:24.200 has to get further permission. At least for Colorado residents, 0:56:24.880 --> 0:56:28.000 it's a further process their information. But somebody like me 0:56:28.120 --> 0:56:30.160 in Oklahoma, we don't have a data privacy law. They 0:56:30.160 --> 0:56:31.920 can do whatever the heck they want with my data. 0:56:32.040 --> 0:56:35.080 Yeah, so it sounds like it's very mixed depending on 0:56:35.120 --> 0:56:38.160 where you live. And also how this bankruptcy proceeds, how 0:56:38.160 --> 0:56:40.480 this company buys this what they label it as. 0:56:41.560 --> 0:56:44.480 So, I mean, what's the recommendation? I mean, do you 0:56:44.520 --> 0:56:44.840 think so? 0:56:44.960 --> 0:56:47.600 I know a lot of attorney generals, at least in California. 0:56:47.640 --> 0:56:50.320 I know they issued a consumer alert saying, hey, you 0:56:50.320 --> 0:56:52.799 should get your stuff out of this database. And by 0:56:52.800 --> 0:56:55.520 the way, it's not just the genetic data, it's also 0:56:55.760 --> 0:56:57.080 the test sample as well. 0:56:57.200 --> 0:57:00.480 Right, that's right, that's right, it's both of those. And 0:57:00.520 --> 0:57:03.120 I mean, you know a couple of things. So, first 0:57:03.120 --> 0:57:05.880 of all, to your question about what should individuals do, Yes, 0:57:06.000 --> 0:57:10.080 absolutely they should try and call or submit forms through 0:57:10.120 --> 0:57:12.680 twenty three meters to get their data deleted as well 0:57:12.680 --> 0:57:15.600 as their samples deleted as quickly as possible. One of 0:57:15.640 --> 0:57:17.520 the questions that I have that I don't know if 0:57:17.520 --> 0:57:20.080 there's an answer to this, because this is a unique situation. 0:57:20.600 --> 0:57:25.880 Once a bankruptcy preceding occurs, there's what's called the automatic stay, 0:57:26.000 --> 0:57:29.600 which prevents anybody from going after any of the assets 0:57:29.600 --> 0:57:32.400 of the debtor. Well, if I call in the middle 0:57:32.440 --> 0:57:34.800 of a bankruptcy proceeding and I asked for them to 0:57:34.840 --> 0:57:38.240 delete my data, while I'm not a creditor, I do 0:57:38.320 --> 0:57:40.800 have the right to do that. I'm deleting assets from 0:57:40.800 --> 0:57:42.120 the bankruptcy. 0:57:41.640 --> 0:57:45.479 Estate, right because think about it, that's the thing that's 0:57:45.560 --> 0:57:49.160 valuable about twenty three meters is this DNA data? So 0:57:49.640 --> 0:57:52.760 are they And I know people flooded the website because 0:57:52.800 --> 0:57:55.080 it was slow to respond and all this stuff, and 0:57:55.400 --> 0:57:58.320 you know, people were asking to have their data deleted. 0:57:58.600 --> 0:58:00.600 We don't actually know if twenty three and me is 0:58:00.640 --> 0:58:02.479 honoring those deletion requests right now. 0:58:02.960 --> 0:58:06.480 That's right, and perhaps more concerning, an FTC report came 0:58:06.480 --> 0:58:09.800 out just last year that said many tech companies like Facebook, Google, 0:58:09.920 --> 0:58:13.040 maybe twenty three and Me, they weren't specifically identified, don't 0:58:13.040 --> 0:58:15.080 even know what all data they have on you or 0:58:15.120 --> 0:58:17.680 who they share it with. So to your point, yeah, 0:58:17.720 --> 0:58:19.560 they may or may not honor those requests, and we 0:58:19.600 --> 0:58:21.960 don't know because it's a black wall behind there now. 0:58:22.000 --> 0:58:26.320 I would imagine in today's age of AI, having the 0:58:26.720 --> 0:58:31.600 DNA of millions of people might be pretty valuable to 0:58:31.640 --> 0:58:32.480 an AI company. 0:58:33.120 --> 0:58:35.840 Oh, not just to an AI company, but to bad 0:58:35.880 --> 0:58:38.680 actors as well. I mean, certainly to AI companies, especially 0:58:38.720 --> 0:58:41.320 if they're good actors looking to do healthcare services, but 0:58:41.440 --> 0:58:44.280 even bad actors. I mean, for example, twenty three and 0:58:44.360 --> 0:58:46.960 me just settled a data breach hack from a few 0:58:47.040 --> 0:58:49.720 years ago in which six million of their twenty five 0:58:49.800 --> 0:58:53.320 million records were accessed. And the concerning part is is 0:58:53.360 --> 0:58:58.400 that those six million records were predominantly Oshkenazi, Jews or 0:58:58.600 --> 0:59:03.360 Chinese individuals, meaning this was a targeted hack. And so 0:59:03.680 --> 0:59:07.720 your genetic and data and information like that is sensitive 0:59:07.720 --> 0:59:10.600 and unlike your social Security number or your name, you 0:59:10.640 --> 0:59:13.920 can't change that. So for both good and bad actors, 0:59:13.920 --> 0:59:16.160 there's a ton of value in this type of information. 0:59:16.680 --> 0:59:19.640 It just sounds scary to have now your DNA info 0:59:19.680 --> 0:59:22.160 out there and your I mean, we know our social 0:59:22.320 --> 0:59:24.600 and all the personal information is out there because of 0:59:24.640 --> 0:59:27.760 all these data breaches. Link that up with the data 0:59:27.800 --> 0:59:30.400 with the DNA information. It's like, I mean, what more 0:59:30.480 --> 0:59:33.320 is there about us that we can secretly protect? 0:59:33.920 --> 0:59:35.800 That's right, and that's just it is. I don't think 0:59:35.800 --> 0:59:39.480 people truly appreciate and realize how much their privacy is 0:59:39.520 --> 0:59:42.040 being pilfered through all of the apps and everything that 0:59:42.040 --> 0:59:45.280 they're downloading. Because now not only do I know your location, 0:59:45.400 --> 0:59:48.240 your geolocation from your phone, not only do I know 0:59:48.280 --> 0:59:50.680 your credit card information, but now I know who your 0:59:50.680 --> 0:59:53.760 second and third cousins are, and so that helps exploit 0:59:53.800 --> 0:59:56.560 individuals and deep fake attacks and synthetic fraud. 0:59:57.000 --> 0:59:58.600 Oh wow, I mean, yeah, that's the thing. 0:59:58.600 --> 1:00:01.760 It's like, the more they can up this information, the 1:00:01.880 --> 1:00:04.640 more they have to to try to defraud us in 1:00:05.000 --> 1:00:07.360 various ways that, by the way, some of these ways 1:00:07.360 --> 1:00:09.240 we haven't thought of yet. And that's what these scammers 1:00:09.240 --> 1:00:11.480 spend their whole day try to figure out, is hey, 1:00:11.520 --> 1:00:13.920 hold on, now we know Rich's cousin, Let's use that 1:00:14.040 --> 1:00:16.320 name to target him in some sort of attack. 1:00:16.920 --> 1:00:20.840 That's right, and then tell the technology developed sufficiently you 1:00:20.880 --> 1:00:23.840 can't predict. So just like in twenty fourteen, twenty fifteen, 1:00:23.880 --> 1:00:27.439 when everybody was walking around playing Pokemon Go, Yeah, even 1:00:27.480 --> 1:00:30.439 then there were nefarious, you know, issues with that, such 1:00:30.440 --> 1:00:33.520 as geolocation data being sold, et cetera. But now fast 1:00:33.560 --> 1:00:37.200 forward ten years later, we're dealing with AI and robots 1:00:37.200 --> 1:00:39.240 who need to learn how to navigate the real world, 1:00:39.520 --> 1:00:43.760 and they're doing that through everybody's use of Pokemon Go 1:00:43.880 --> 1:00:46.480 because it helped map a three D world that individuals 1:00:46.480 --> 1:00:47.160 were going through. 1:00:47.480 --> 1:00:50.440 Yeah, and I've talked about that. The business behind some 1:00:50.560 --> 1:00:55.480 of these companies is the data collection, not like Pokemon 1:00:55.560 --> 1:00:57.640 Go is a fun game. But I mean, look at 1:00:57.640 --> 1:00:59.600 how much that company just sold for. So I mean 1:00:59.640 --> 1:01:02.400 it's or the company or the game. I guess the 1:01:02.880 --> 1:01:05.440 you know, scopely bought it, and they bought parts of that. 1:01:05.480 --> 1:01:06.720 I don't know if they bought all the data. I 1:01:06.720 --> 1:01:10.160 guess they must have. But the point is, all of 1:01:10.200 --> 1:01:12.880 these services that we use for free, if we are 1:01:12.880 --> 1:01:14.480 not paying for them, we are the. 1:01:14.400 --> 1:01:19.120 Product, absolutely absolutely, And that's what's so just disturbing to 1:01:19.160 --> 1:01:22.240 me is that not only are we voluntarily allowing this 1:01:22.360 --> 1:01:25.400 to happen, but our legislators and those individuals who are 1:01:25.400 --> 1:01:27.720 supposed to be our leaders are permitting this to happen. 1:01:28.600 --> 1:01:30.680 Well, that's the thing. It's like this tech is moving 1:01:30.800 --> 1:01:33.520 very quickly. So what's your recommendation for the twenty three meter? 1:01:33.560 --> 1:01:36.520 Do you think people submit that form that says delete 1:01:36.560 --> 1:01:37.160 my information. 1:01:37.840 --> 1:01:41.120 Yes, I mean, as I've spoken to other individuals about this, listen, 1:01:41.160 --> 1:01:43.600 you absolutely should go ahead and try and do everything 1:01:43.720 --> 1:01:46.400 possible that you can to get that information deleted. 1:01:47.520 --> 1:01:47.720 You know. 1:01:47.840 --> 1:01:50.320 The good news is is that they should honor those 1:01:50.360 --> 1:01:53.520 requests at this time, again, absent the bankruptcy law preventing 1:01:53.560 --> 1:01:56.680 them from doing that. But the problem is is that 1:01:56.720 --> 1:02:00.200 it doesn't necessarily eliminate the problem because I don't don't 1:02:00.240 --> 1:02:03.320 know how they handle their DNA. But you could imagine 1:02:03.320 --> 1:02:06.240 a scenario in which they then copy whatever data they 1:02:06.280 --> 1:02:08.880 have of yours and then de identify it so that 1:02:08.960 --> 1:02:13.000 your personal identifiers address, email name, or whatever are removed. 1:02:13.320 --> 1:02:15.400 And in theory, you're like, well, okay, then they can't 1:02:15.440 --> 1:02:17.919 identify me. But the problem is is you note, Rich, 1:02:18.200 --> 1:02:20.200 I just have to find one more data set sitting 1:02:20.240 --> 1:02:22.040 out there on the internet, and if I can find 1:02:22.080 --> 1:02:24.200 a few data points that link back up to the 1:02:24.240 --> 1:02:27.560 twenty three and meters data set, I can reidentify whoever 1:02:27.600 --> 1:02:28.000 I want to. 1:02:28.080 --> 1:02:30.760 Oh, mysh, Colin, I am so happy you said this, 1:02:30.800 --> 1:02:34.840 because people do not realize that just because your information 1:02:35.200 --> 1:02:38.640 is d sort of like decoupled from you in a 1:02:38.680 --> 1:02:41.480 personal way, it doesn't mean that these companies are not 1:02:41.800 --> 1:02:45.200 recoupling it up on the back end with other databases. 1:02:45.400 --> 1:02:47.880 And so when you give your email address or phone 1:02:47.920 --> 1:02:51.120 number at a grocery store right for the discount, that 1:02:51.240 --> 1:02:54.920 information is merged with other databases from a whole different 1:02:54.960 --> 1:02:57.160 variety of places, and they come up with this full 1:02:57.240 --> 1:03:00.720 picture of who you are, and it's very crystal clear. 1:03:01.720 --> 1:03:04.280 And I don't know if anybody's ever looked into companies 1:03:04.320 --> 1:03:07.320 like Axiom or others that do these types of data 1:03:07.360 --> 1:03:10.760 brokerage services. But they then label you into categories as 1:03:10.800 --> 1:03:15.440 though are you an influencer or an influenced individual? And 1:03:15.480 --> 1:03:18.720 that's how granularized they can get to who you are 1:03:18.760 --> 1:03:22.320 as an individual to determine how easily you can be manipulated. 1:03:22.920 --> 1:03:25.040 And it's very concerning because they know everything about you. 1:03:25.320 --> 1:03:28.320 Yeah, and it's it's these companies love to say like, hey, 1:03:28.360 --> 1:03:31.720 we're not personally identifying you, but they conveniently leave out 1:03:31.720 --> 1:03:34.800 the fact that, oh, on the back end, we're mixing 1:03:34.880 --> 1:03:37.480 like six or seven databases with a lot of information 1:03:37.560 --> 1:03:39.720 about you, and yes, we know exactly where you are, 1:03:39.960 --> 1:03:42.040 we know what you're watching on TV, we know the 1:03:42.080 --> 1:03:45.280 commercials we saw, and that's we're also going to target 1:03:45.360 --> 1:03:47.600 and add to you on Facebook based on all that stuff. 1:03:47.600 --> 1:03:50.360 So I mean, this just goes on and on. Colin Walke, 1:03:50.440 --> 1:03:51.880 We're gonna leave it there. Do you have a website? 1:03:51.920 --> 1:03:56.240 Folks can visit, yes, and just search them a named 1:03:56.280 --> 1:03:56.840 Colin Walkee. 1:03:56.960 --> 1:03:59.320 All right, great, conversation. Hopefully you're going to have you 1:03:59.360 --> 1:04:01.240 on again to talk about some of this privacy stuff. 1:04:01.040 --> 1:04:03.480 Because it is wild absolutely. 1:04:03.320 --> 1:04:05.800 Rich thanks for joining me today eight eight eight rich 1:04:05.840 --> 1:04:08.040 one on one eight eight eight seven four to two 1:04:08.080 --> 1:04:10.120 four one zero one. I'll link up the directions on 1:04:10.160 --> 1:04:12.760 how to delete your twenty three and meters genetic data 1:04:12.800 --> 1:04:16.320 on the website rich on tech dot tv. Back after this, 1:04:17.360 --> 1:04:20.160 Welcome back to rich on tech. Rich DeMuro here talking 1:04:20.240 --> 1:04:24.920 technology with you. The website is rich on tech dot tv. 1:04:25.160 --> 1:04:27.120 If you want to sign up for my newsletter, please 1:04:27.200 --> 1:04:30.800 do that. It is uh informative. Every weekend I send 1:04:30.840 --> 1:04:34.000 it out. I've also got the show notes there as well. 1:04:34.440 --> 1:04:36.680 This is episode one fifteen, So if you want the 1:04:36.760 --> 1:04:39.200 link to uh anything I mentioned here on the show. 1:04:39.680 --> 1:04:43.000 So I mentioned earlier the permissions for your Google account 1:04:43.000 --> 1:04:45.040 if you want to review those, I've got the link there, 1:04:45.480 --> 1:04:48.640 the instructions on how to delete your genetic data, how 1:04:48.680 --> 1:04:52.160 to activate that Peacock premium if you're a Spectrum customer, 1:04:52.840 --> 1:04:55.360 A whole bunch of stuff, all the travel stuff, I 1:04:55.400 --> 1:04:57.920 recommend it. It's all on the website rich on tech 1:04:58.120 --> 1:05:01.840 dot TV. Nintendo is working on virtual game cards for 1:05:01.920 --> 1:05:05.720 the switch to. This means it'll be much easier to 1:05:05.880 --> 1:05:09.440 lend your games to family members. I remember when my 1:05:09.520 --> 1:05:12.440 kids got switches a couple of years ago. I was like, 1:05:12.480 --> 1:05:14.800 wait a second, do I have to buy two copies 1:05:14.800 --> 1:05:16.480 of the same game so they can play them? 1:05:16.640 --> 1:05:16.880 Yeah? 1:05:16.960 --> 1:05:20.080 You did, But now they're going to make digital downloads 1:05:20.120 --> 1:05:24.760 work more like physical cartridges, So you can basically send 1:05:24.960 --> 1:05:28.680 one game, buy it once, and send it to another 1:05:29.080 --> 1:05:32.480 Switch on your account, and basically you'll be able to 1:05:32.640 --> 1:05:35.680 lend that game for two weeks. It'll happen over local 1:05:35.720 --> 1:05:39.200 Wi Fi, and after two weeks, the game automatically returns 1:05:39.280 --> 1:05:41.160 the original owner. Of course, you can only lend it 1:05:41.160 --> 1:05:43.560 out to one person at a time, but from everything 1:05:43.600 --> 1:05:46.640 I can see about this, the response online has been incredible. 1:05:47.560 --> 1:05:50.280 People are like, wait a second, is this real a 1:05:50.360 --> 1:05:53.560 company doing something the way that they should have done it, Like, 1:05:53.600 --> 1:05:56.720 we actually liked this idea, and yeah, this is going 1:05:56.760 --> 1:06:00.360 to happen starting late April, So if you've been frustrated 1:06:00.440 --> 1:06:03.160 with lending out your games to family members on the 1:06:03.240 --> 1:06:06.960 Nintendo devices, it will get much easier. And by the way, 1:06:07.080 --> 1:06:10.600 Nintendo Switch to coming out this year, It's been many 1:06:10.680 --> 1:06:13.640 years since the Switch has come out, it's time for 1:06:13.680 --> 1:06:16.480 an update. Nintendo keeps hinting, and they showed us what 1:06:16.520 --> 1:06:19.160 it's going to look like, but they keep dropping little details. 1:06:19.680 --> 1:06:22.000 The next amount of details are going to come out 1:06:22.040 --> 1:06:23.200 on April second. 1:06:23.280 --> 1:06:23.600 Get it. 1:06:24.080 --> 1:06:27.440 Switch to April second, okay, and a day after April 1:06:27.480 --> 1:06:29.680 Fool's Day, which is smart because if they did on 1:06:29.680 --> 1:06:32.400 April Fool's Day, we would not believe them. But the 1:06:32.440 --> 1:06:34.200 Switch to of course, you know it's gonna be out 1:06:34.280 --> 1:06:36.520 in time for the holidays. That's going to be a 1:06:36.560 --> 1:06:40.160 banana seller and people are gonna buy those things like hotcakes. 1:06:40.200 --> 1:06:43.480 Because even if you had a Switch, you've probably had 1:06:43.520 --> 1:06:45.000 it for a couple of years. Now you're ready for 1:06:45.040 --> 1:06:48.200 an update. And you know, Nintendo devices are never as 1:06:48.280 --> 1:06:51.920 high powered, you know as the xboxes of the world 1:06:52.000 --> 1:06:54.320 or the PlayStations of the world. But they're just fun 1:06:54.800 --> 1:06:56.960 and they're great for the family. And the games, I 1:06:56.960 --> 1:06:59.600 mean the IP they have with all the Mario stuff 1:06:59.640 --> 1:07:02.960 and zell they just keep regurgitating kind of new games 1:07:03.360 --> 1:07:07.640 with their familiar IP that people just love. Let's go 1:07:07.720 --> 1:07:10.760 to Mary in Los Angeles. Mary, you're on with Rich. 1:07:13.120 --> 1:07:13.440 Mary. 1:07:13.520 --> 1:07:14.120 Are you there? 1:07:15.840 --> 1:07:19.080 Mary had a little call Mary you on. Nope, okay, 1:07:19.200 --> 1:07:22.880 no Mary. Let's see here. How do I drop a call? 1:07:22.920 --> 1:07:24.680 It's been so long since I dropped call. Do I 1:07:24.680 --> 1:07:25.560 just press this button? 1:07:26.320 --> 1:07:26.880 Did I do it? 1:07:27.600 --> 1:07:27.680 No? 1:07:27.920 --> 1:07:33.240 Bobo's like, no, you did not. All right, let's see here. 1:07:34.760 --> 1:07:40.280 Let's go to Eduardo in Tampa. Eduardo, you're on with Rich? 1:07:40.360 --> 1:07:40.840 Are you there? 1:07:41.280 --> 1:07:42.000 Thank you very much? 1:07:42.080 --> 1:07:43.040 Rich, Good afternoon. 1:07:43.240 --> 1:07:43.479 Hey. 1:07:44.560 --> 1:07:48.960 So this has to do with logging in, in particular 1:07:49.120 --> 1:07:53.080 my financial institution. Now I do the delead browsing history, 1:07:53.200 --> 1:07:59.120 the cachet, and you're supposed to get a hex cold 1:07:59.280 --> 1:08:02.280 which you put in there too, acts as your accounts. 1:08:02.680 --> 1:08:04.880 Sure, when you first log in, a couple of times. 1:08:04.720 --> 1:08:07.960 It's worked, but like today, I tried it and I 1:08:08.000 --> 1:08:10.720 called customer service, which this is a good institution because 1:08:10.720 --> 1:08:13.000 they're there every day, so if you get locked out, 1:08:13.280 --> 1:08:14.960 you can call them and they can unlock you. 1:08:16.880 --> 1:08:17.679 Well, what happened. 1:08:19.560 --> 1:08:21.960 I did what I was supposed to do. I deleted 1:08:21.960 --> 1:08:23.960 the browsing history, the cache is and all that. And 1:08:24.640 --> 1:08:26.479 I mean, the last couple of times it worked, and 1:08:26.520 --> 1:08:28.920 today it didn't work. So them and he had unlocked 1:08:28.920 --> 1:08:29.920 me and I was able to get in. 1:08:30.040 --> 1:08:33.320 Okay, So here's the deal. So a lot of times 1:08:33.360 --> 1:08:36.800 with these one time codes, especially with banks, when they 1:08:37.120 --> 1:08:39.720 sense that there's any sort of unusual activity, they are 1:08:39.720 --> 1:08:41.800 going to stop that code from going out. And so 1:08:41.840 --> 1:08:45.840 I've gotten some messages from folks about this Amazon, and 1:08:45.880 --> 1:08:47.800 sometimes what they'll do is on your account, they'll do 1:08:47.880 --> 1:08:51.280 like a lockout time period. So if you've tried, let's 1:08:51.280 --> 1:08:53.720 say you press that button like three times right to 1:08:53.720 --> 1:08:57.280 get that code, They're like, something's not right here. We're 1:08:57.320 --> 1:08:59.439 just going to pause that delivery of that code for 1:08:59.479 --> 1:09:02.000 a while. So I don't know what the secret sauce 1:09:02.080 --> 1:09:04.679 is and they don't really reveal it, and every company 1:09:04.680 --> 1:09:07.559 in bank is different, but it's these fraud systems that 1:09:07.600 --> 1:09:10.120 they're using to try to make sure that nobody's getting 1:09:10.120 --> 1:09:13.000 access to your account. So that's what I'm guessing happen. 1:09:13.080 --> 1:09:14.760 Did they give you any sort of explanation. 1:09:18.040 --> 1:09:22.960 No, I mean I did it a couple of times. 1:09:25.040 --> 1:09:26.559 I don't think I ever did it three times. I 1:09:26.560 --> 1:09:28.040 did it twice in night thought and I. 1:09:28.000 --> 1:09:30.479 Called them okay, So that I mean, who knows what 1:09:30.520 --> 1:09:32.840 triggered it? I mean, but the fact is it was 1:09:32.880 --> 1:09:36.200 triggered after you cleared out your browser, which means typically 1:09:36.680 --> 1:09:39.360 typically when you log into your bank or any sort 1:09:39.360 --> 1:09:42.200 of online account, they're keeping a little bit of data 1:09:42.320 --> 1:09:45.120 on your computer, like a cookie, and so that that 1:09:45.200 --> 1:09:48.599 cookie usually has information about your last log in, whether 1:09:48.640 --> 1:09:51.479 you've already been sort of pre authorized on that account. 1:09:51.720 --> 1:09:54.639 So that's why your username may be saved there. Sometimes 1:09:54.720 --> 1:09:56.160 you use your name on your password and you just 1:09:56.160 --> 1:09:58.120 have to log in and then it gives you that code. 1:09:58.200 --> 1:09:58.720 But there's a. 1:09:58.680 --> 1:10:02.280 Whole, you know, a variety of ways that companies will 1:10:02.360 --> 1:10:05.320 sort of authorize you. Someplaces, you know, like your Gmail, 1:10:05.600 --> 1:10:09.160 it'll just stay logged in forever until something changes, or 1:10:09.200 --> 1:10:12.440 you log out. With your bank, it'll log out automatically. 1:10:12.760 --> 1:10:15.360 But the level of security kind of varies based on 1:10:15.400 --> 1:10:18.200 the account. But if you are clearing your browser history, 1:10:18.240 --> 1:10:21.559 typically it is clearing out those cookies and that cash 1:10:21.640 --> 1:10:24.880 and that is what's making that new login trigger, and 1:10:24.920 --> 1:10:26.920 so if you don't want that to happen, sometimes there 1:10:26.960 --> 1:10:30.400 are ways to clear your just your browsing history, but 1:10:30.520 --> 1:10:32.880 not all the cookies, not all the other stuff, so 1:10:32.920 --> 1:10:36.320 that you can still stay logged in. But in general, Eduardo, 1:10:36.400 --> 1:10:38.559 I think it's a good thing that your bank locked 1:10:38.600 --> 1:10:40.639 you out because that means that they're on top of things, 1:10:40.800 --> 1:10:43.080 and hopefully that means your account safer. 1:10:44.080 --> 1:10:45.840 Yeah, well, I'm glad I have them for a call in, 1:10:45.920 --> 1:10:46.880 so thank you very much. 1:10:46.960 --> 1:10:49.160 Yeah, thank you for the call today, and I'm glad 1:10:49.200 --> 1:10:51.840 that bank is there on a Saturday. You know, it's 1:10:51.880 --> 1:10:54.200 like you don't even want to call these companies anymore 1:10:54.200 --> 1:10:55.680 because you're just like, I don't even know. I mean, 1:10:55.680 --> 1:10:57.639 it used to be you could call any big company 1:10:57.680 --> 1:11:00.519 and they'd have someone there twenty four to seven. Now 1:11:00.560 --> 1:11:03.360 it's like, no, I've called certain companies that I do 1:11:03.400 --> 1:11:06.519 business with, and you cannot believe you call early. They're like, oh, 1:11:06.600 --> 1:11:09.439 our representatives start at eight am or nine am. You're like, wait, 1:11:09.479 --> 1:11:12.360 what this used to be a twenty four to seven service. 1:11:13.080 --> 1:11:16.040 So I think we're paying more these days for things 1:11:16.120 --> 1:11:19.280 and we're getting less and these companies just continue to 1:11:19.439 --> 1:11:24.040 find efficiencies with technology that sometimes bug us eighty eight 1:11:24.160 --> 1:11:26.680 rich one on one eight eight eight seven four to two, 1:11:26.880 --> 1:11:29.960 four to one zero one. More of your calls coming 1:11:30.040 --> 1:11:33.559 up right after this. Welcome back to rich On Tech. 1:11:33.680 --> 1:11:37.519 Rich Demiro here hanging out with you talking technology at 1:11:37.600 --> 1:11:40.880 triple eight rich one oh one. That's eight eight eight, seven, 1:11:41.000 --> 1:11:43.920 four to two, four one zero one. Coming up this hour, 1:11:43.960 --> 1:11:46.639 we've got Mark Vena. He is going to talk about 1:11:46.720 --> 1:11:50.360 the Samsung Galaxy S twenty five and how it lured 1:11:50.479 --> 1:11:54.200 him away from the iPhone. Yeah, after seventeen years of 1:11:54.280 --> 1:11:56.880 using it. And I got to say, the reason why 1:11:56.920 --> 1:11:58.080 I want it to have him on the show is 1:11:58.120 --> 1:12:00.519 because it's kind of doing the same thing to me. 1:12:01.200 --> 1:12:03.360 I mean, I get the Samsung every year, I play 1:12:03.400 --> 1:12:05.799 with it and it's great, but there was always something 1:12:06.200 --> 1:12:08.479 that kept me from wanting to use it full time. 1:12:08.600 --> 1:12:12.679 And now it's the opposite. I have to force myself 1:12:12.720 --> 1:12:15.000 to use the iPhone because you know, if I start 1:12:15.000 --> 1:12:17.439 texting people with those green bubbles, they get all annoyed 1:12:17.479 --> 1:12:20.680 at me. Even though it's gotten a lot better with RCS, 1:12:21.200 --> 1:12:23.439 I was texting someone the other day and it's like 1:12:24.080 --> 1:12:26.679 the RCS stuff is just perfect. It really is, because 1:12:26.680 --> 1:12:28.320 you can see when they get the message, you can 1:12:28.320 --> 1:12:30.360 see when they've read it, you can see when they're typing. 1:12:31.040 --> 1:12:33.599 You can send big photos and videos and they don't 1:12:33.640 --> 1:12:37.000 look all pixelated anymore. So, I mean, I feel like 1:12:37.080 --> 1:12:40.120 that issue is gone, Like, choose the phone that you want, 1:12:40.640 --> 1:12:42.479 don't just choose the one that forces you to stick 1:12:42.520 --> 1:12:44.360 to it because you know you can't get I message 1:12:44.360 --> 1:12:44.960 anywhere else. 1:12:45.400 --> 1:12:49.360 Oh wait, who's doing that? On my Instagram? 1:12:49.400 --> 1:12:52.120 At richon Tech, guys are having a field day with 1:12:52.200 --> 1:12:52.679 my post. 1:12:52.800 --> 1:12:53.879 It was my wife's birthday. 1:12:53.960 --> 1:12:58.920 We went to Los Alevos, California has some beautiful areas 1:13:00.240 --> 1:13:03.240 just north of la and Losa Levos Wine Country is 1:13:03.240 --> 1:13:06.000 one of them. So anyway, I posted our whole itinerary 1:13:06.040 --> 1:13:08.200 what we did and just how much fun we had, 1:13:08.240 --> 1:13:11.320 and we have literally not been We can't stop talking 1:13:11.320 --> 1:13:13.639 about it because we had such a nice time. Because 1:13:13.680 --> 1:13:17.160 we parked once and we never drove again the whole weekend. 1:13:17.479 --> 1:13:19.640 And to me, that's like when you can do that 1:13:19.680 --> 1:13:21.240 and just walk to all the places you want to 1:13:21.240 --> 1:13:23.920 go and have dinner and wine tasting and all this stuff. 1:13:23.960 --> 1:13:26.040 It's just so fun. So anyway, if we want to 1:13:26.080 --> 1:13:29.439 see that, it's at rich On Tech. Give me a follow. 1:13:30.240 --> 1:13:33.120 Let's go to Stanley in Bettsville, Ohio. 1:13:33.280 --> 1:13:33.960 Stanley, you're on. 1:13:34.000 --> 1:13:38.639 With rich Hello rich love your show. And I wanted 1:13:38.680 --> 1:13:42.320 to ask a question that's perplexed me for months. Okay, 1:13:42.439 --> 1:13:46.320 on our company's website, well, actually, any website that I 1:13:46.479 --> 1:13:49.960 go to if there's a YouTube video. When I click 1:13:50.040 --> 1:13:54.640 on it, that YouTube video mini window reappears with the 1:13:54.680 --> 1:13:58.280 message sign in to confirm you're not a bot. This 1:13:58.360 --> 1:14:02.840 helps us protect our community. I cannot figure out how 1:14:02.880 --> 1:14:05.840 to get that YouTube video to play, how to sign 1:14:05.920 --> 1:14:09.200 in to confirm with someone I don't even know who 1:14:10.240 --> 1:14:12.040 to confirm that I'm not a bot. 1:14:12.479 --> 1:14:14.680 So when you help, you said, this is on your 1:14:14.720 --> 1:14:15.559 company computer. 1:14:16.840 --> 1:14:19.559 Well, no, sir, any computer that I use, and on 1:14:19.640 --> 1:14:22.720 any website I access. But it frustates me because on 1:14:22.760 --> 1:14:26.679 our company website for our new startup, if people click 1:14:26.760 --> 1:14:29.320 on that, they won't well I don't know if they 1:14:29.400 --> 1:14:32.960 see the message to confirm they're not a bot or not. 1:14:33.240 --> 1:14:36.960 Okay, couple things. So typically when you see this message, 1:14:37.000 --> 1:14:40.040 now we see these messages all the time on our computers. 1:14:40.040 --> 1:14:42.160 You know, it says please confirm, and it makes you 1:14:42.200 --> 1:14:44.519 do all those silly puzzles right where you're sitting there. 1:14:44.680 --> 1:14:47.200 It's like only humans can solve this. You're like, wait 1:14:47.200 --> 1:14:49.360 a second, I can't even solve this thing. It's like 1:14:49.800 --> 1:14:53.200 drag the shape that most closely resembles a fish onto 1:14:53.200 --> 1:14:53.800 the other fish. 1:14:53.840 --> 1:14:55.519 You're like, what, what? Hold on? 1:14:55.600 --> 1:14:58.320 Let me read this thing, and then you've got all 1:14:58.320 --> 1:15:00.640 those things to say verify you're not a rope. So 1:15:00.800 --> 1:15:03.960 websites are using all kinds of ways to avoid bots 1:15:04.000 --> 1:15:07.120 on their sites, to you know, to keep the resources 1:15:07.160 --> 1:15:10.280 down from being overloaded, and also malicious content. I mean, 1:15:10.320 --> 1:15:12.559 there's so many reasons why websites want to verify who 1:15:12.560 --> 1:15:15.360 we are, that we are actually human and really going 1:15:15.400 --> 1:15:18.600 there for a reason, right, not just like scraping or 1:15:18.680 --> 1:15:21.760 using some sort of automated software to buy tickets. So 1:15:21.800 --> 1:15:24.520 there's a lot of reasons why these companies and websites 1:15:24.560 --> 1:15:27.000 make you verify who you are and that you're an 1:15:27.000 --> 1:15:31.519 actual human. Typically, what you're describing is when you are 1:15:31.640 --> 1:15:34.680 using some sort of VPN or a proxy. 1:15:35.240 --> 1:15:35.920 So a lot of. 1:15:35.840 --> 1:15:39.840 Folks, especially on the iPhone, they've got this like proxy 1:15:39.920 --> 1:15:43.639 service built in, like this iCloud Private Browsing and so 1:15:44.240 --> 1:15:46.360 it's like some sort of like thing that shields your 1:15:46.400 --> 1:15:49.840 IP address, and a lot of times it's activated if 1:15:49.840 --> 1:15:52.640 you pay for iCloud Plus or something like that. And 1:15:52.720 --> 1:15:54.559 so if you go to a website on your iPhone, 1:15:54.880 --> 1:15:57.639 you might encounter this message that says we have detected 1:15:57.680 --> 1:16:00.880 suspicious activity on your account. You know, we got to 1:16:00.880 --> 1:16:03.040 wait a minute, or you got to refresh to proceed 1:16:03.160 --> 1:16:05.360 or whatever it is. And the reason they're saying that 1:16:05.400 --> 1:16:07.160 is because they're seeing a bunch of requests coming from 1:16:07.200 --> 1:16:10.559 the same IP address, which is Apple servers, right, because 1:16:10.560 --> 1:16:13.479 they're all everything is funneling through this server to try 1:16:13.479 --> 1:16:17.559 to like clear or you know, hide everyone's personal information 1:16:17.760 --> 1:16:20.519 from this website or their IP address, whatever it is. 1:16:21.080 --> 1:16:24.160 So typically Stanley, that is the reason. So if you're 1:16:24.200 --> 1:16:27.280 running a VPN, I would try turning that off. If 1:16:27.320 --> 1:16:30.120 you're running some sort of proxy, turn that off. And 1:16:30.200 --> 1:16:34.479 so there are some web browsers like Opera, we'll have 1:16:34.600 --> 1:16:37.680 like a proxy built in, and so you will, you know, 1:16:37.720 --> 1:16:41.240 if you can disable that, try reloading that website without 1:16:41.240 --> 1:16:43.840 that proxy turned on or without that VPN turned on. 1:16:44.360 --> 1:16:46.720 So and also I would do what we talked about 1:16:46.760 --> 1:16:50.479 earlier with Eduardo and Tampa is clear the the browser 1:16:51.000 --> 1:16:54.040 history and cash and see if that helps. So go 1:16:54.120 --> 1:16:57.120 into your settings on Chrome or whatever you're doing, and 1:16:57.280 --> 1:17:01.040 just clear out your delete browsing data. And once you 1:17:01.120 --> 1:17:05.479 delete that, that may help reset things and make it 1:17:05.520 --> 1:17:07.840 so that you don't see that notification every time you 1:17:07.880 --> 1:17:10.719 go to a YouTube video It's interesting that it's happening 1:17:10.720 --> 1:17:13.240 on no matter what computer or account you're on. That 1:17:13.240 --> 1:17:16.320 tells me that it's at a very network level. So 1:17:16.360 --> 1:17:18.240 that could be also a feature on your router that 1:17:18.280 --> 1:17:20.800 you have toggled on, some sort of proxy. I'm thinking 1:17:20.800 --> 1:17:23.240 it's some sort of proxy or VPN feature, so I 1:17:23.800 --> 1:17:26.400 would check that for sure. A good question. Thanks for 1:17:26.439 --> 1:17:29.800 the question. Let's look at the emails here. We got 1:17:29.840 --> 1:17:33.040 a question from Mark in San Diego. He says, Hey, Rich, 1:17:33.080 --> 1:17:35.559 I really enjoy your show. I live in San Diego 1:17:35.680 --> 1:17:38.679 and MeTV is no longer over the air and free. 1:17:39.120 --> 1:17:41.400 I tried your suggestion to use over the air apps 1:17:41.439 --> 1:17:44.200 on my rokup, but they don't offer me TV. They 1:17:44.200 --> 1:17:46.360 do offer a handful of local stations on a per 1:17:46.400 --> 1:17:49.400 city basis, but no MeTV. So in San Diego, the 1:17:49.400 --> 1:17:51.400 only way to get it is to subscribe to an 1:17:51.400 --> 1:17:55.479 expensive stream. So for just MeTV and that's all I want, 1:17:55.479 --> 1:17:58.439 this is not practical. Can you offer any suggestions to 1:17:58.479 --> 1:18:01.840 get me TV for free? I've heard of MeTV. I'm 1:18:01.880 --> 1:18:04.680 not fully familiar with it, but I'm looking at their 1:18:04.720 --> 1:18:08.000 website and it's basically looks like a website. It looks 1:18:08.000 --> 1:18:12.600 like a like sort of a station that shows older programming. 1:18:13.080 --> 1:18:16.200 So I'm looking at the Yeah, Alfred Hitchcock, Adam twelve, 1:18:16.760 --> 1:18:20.040 Andy Griffith. So it looks like these like dot two stations, 1:18:20.080 --> 1:18:22.720 Like if you have a station in your area, they 1:18:22.760 --> 1:18:27.040 subscribe to this MeTV to sort of air and broadcast 1:18:27.200 --> 1:18:30.519 using one of their secondary channels, so you know, like 1:18:30.560 --> 1:18:33.160 a four dot two four dot three, four dot four 1:18:33.240 --> 1:18:35.320 and it's just basically to use up the airwaves and 1:18:35.400 --> 1:18:39.560 have some sort of programming on there. I checked in 1:18:39.640 --> 1:18:42.679 San Diego, putting into the zip code, and it looks 1:18:42.800 --> 1:18:47.040 like it is not available over the air anymore in 1:18:47.160 --> 1:18:50.080 San Diego, so it looks like it's only on the 1:18:50.120 --> 1:18:54.080 cable services cox AT and tu Verse Direct TV. But 1:18:55.320 --> 1:18:58.559 they do have it on Friendly TV, So I'm not sure. 1:18:58.560 --> 1:19:02.360 If you checked. You said expensive streaming. Friendly TV is 1:19:02.400 --> 1:19:04.720 like the cheapest streaming service you can get out there. 1:19:05.200 --> 1:19:07.880 It starts at six dollars and ninety nine cents a month. Now, 1:19:07.880 --> 1:19:11.080 I know you didn't want to pay anything, but I'd 1:19:11.080 --> 1:19:14.800 say seven bucks a month. If you really enjoy this MeTV, 1:19:14.840 --> 1:19:17.920 that might be a decent way of getting it, and 1:19:18.000 --> 1:19:20.880 you can at least try seven days for free, so 1:19:21.280 --> 1:19:24.200 I would at least investigate that, But that's really your 1:19:24.240 --> 1:19:27.120 only way as far as I can tell. It must 1:19:27.160 --> 1:19:30.479 have been that whatever TV station had this MeTV dropped 1:19:30.520 --> 1:19:33.080 it and they switched to something else, or they just 1:19:33.120 --> 1:19:36.000 air their own programming, whatever it is, but you're not 1:19:36.040 --> 1:19:37.400 gonna be able to get it with an antenna as 1:19:37.400 --> 1:19:39.120 far as I can tell down in San Diego, so 1:19:39.640 --> 1:19:42.200 I would check out the Friendly TV. It's also where 1:19:42.200 --> 1:19:44.720 a lot of people go for Hallmark programming over the 1:19:44.720 --> 1:19:46.640 holidays because it's one of the cheapest ways to get 1:19:46.680 --> 1:19:51.839 the Hallmark channel. But I have a feeling MeTV doesn't 1:19:51.880 --> 1:19:55.280 do its own streaming app because its whole play is 1:19:55.320 --> 1:19:59.719 to sell its programming to these cable providers and also 1:20:00.439 --> 1:20:03.760 the channels that then broadcasted over the air. And so 1:20:03.800 --> 1:20:06.320 if they had their own service, like their own streaming 1:20:06.320 --> 1:20:08.519 app that they charged three four dollars a month for, 1:20:08.960 --> 1:20:11.200 they sort of be cutting into their own business, which 1:20:11.200 --> 1:20:13.800 is selling this channel to these broadcasters. 1:20:13.840 --> 1:20:15.880 So that's probably what's happening there. 1:20:16.040 --> 1:20:21.439 Thanks for the email, Rich on tech dot TV, Diane 1:20:21.439 --> 1:20:24.400 writes in good morning, good morning. I always want to 1:20:24.400 --> 1:20:26.599 say thank you for your help. Whenever I've emailed, You've 1:20:26.600 --> 1:20:29.080 always responded quickly. Your answers are very helpful. I have 1:20:29.120 --> 1:20:31.240 lots and lots of pictures on my Facebook account. Is 1:20:31.240 --> 1:20:33.200 there any way to back them up? Especially in case 1:20:33.240 --> 1:20:34.280 my account gets hacked? 1:20:34.880 --> 1:20:35.160 Yes. 1:20:35.840 --> 1:20:38.040 So a lot of these major services have what's called 1:20:38.040 --> 1:20:41.519 the takeout and so Facebook has a tool where you 1:20:41.560 --> 1:20:43.320 can go and you can download a full copy of 1:20:43.360 --> 1:20:46.680 your entire account, which includes your photos, your videos, and 1:20:46.720 --> 1:20:50.640 your other content. So if you go to your settings, 1:20:51.439 --> 1:20:54.240 click your profile picture in the top right corner, click 1:20:54.280 --> 1:20:57.960 settings in privacy, then click settings again, then click account center, 1:20:58.360 --> 1:21:02.040 then click your Information and Permission, then click download your information, 1:21:02.400 --> 1:21:05.080 then click download or transfer your information, and that's all 1:21:05.160 --> 1:21:09.160 you have to do. That's it, Diane, Very easy. 1:21:09.720 --> 1:21:10.080 I don't know. 1:21:10.120 --> 1:21:12.160 There's not a direct link, so I mean you're gonna 1:21:12.160 --> 1:21:15.880 have to Maybe there is, but I will link it 1:21:15.960 --> 1:21:19.519 up in my in my show notes. But basically you 1:21:19.560 --> 1:21:22.360 can go to is it see A lot of them 1:21:22.360 --> 1:21:26.439 would be like Facebook dot com. Facebook dot com slash 1:21:26.479 --> 1:21:28.280 takeout would be like the easiest way to do it. 1:21:28.360 --> 1:21:30.519 Let's see if that brings you to know it. Let's 1:21:30.520 --> 1:21:36.920 see Facebook dot com slash takeout. No, that does not 1:21:36.960 --> 1:21:38.680 bring you to it. Don't do not go to that. 1:21:39.800 --> 1:21:42.720 Don't go there. Oh yeah, do not go there. Oh 1:21:42.720 --> 1:21:45.800 my gosh, now I'm getting spammed. But yes, so you 1:21:45.800 --> 1:21:47.519 do have to go to your Facebook settings and you 1:21:47.520 --> 1:21:49.519 can download your information. But the good news is it 1:21:49.600 --> 1:21:52.480 is pretty simple, and I will link up the instructions 1:21:52.520 --> 1:21:56.920 in the website. But Facebook, for some reason doesn't like 1:21:57.040 --> 1:21:59.479 all of their like settings and things always involve so 1:21:59.520 --> 1:22:01.599 many steps, and I think they do that on purpose, 1:22:01.720 --> 1:22:04.040 just to make life a little bit tougher. The only 1:22:04.200 --> 1:22:09.320 easy Facebook url I know is Facebook dot com slash hacked, 1:22:09.920 --> 1:22:12.280 and that's because so many people get hacked on Facebook 1:22:12.800 --> 1:22:15.040 that they have to have an easy URL where you 1:22:15.080 --> 1:22:17.400 can go and try to regain. 1:22:17.120 --> 1:22:18.560 The security of your account. 1:22:18.840 --> 1:22:20.479 And by the way, when I say people get hacked 1:22:20.479 --> 1:22:25.320 on Facebook, a lot of times it's not necessarily hackers. 1:22:25.360 --> 1:22:28.720 It's really people get tricked into giving up their Facebook 1:22:28.880 --> 1:22:32.400 login information. And they do that through these notifications as say, hey, 1:22:33.040 --> 1:22:35.559 there's a copyright infringement on your account or some sort 1:22:35.560 --> 1:22:38.000 of problem, and you log in real quick and you've 1:22:38.040 --> 1:22:41.080 just given up your account. So Rich on tech dot 1:22:41.120 --> 1:22:43.479 tv for instructions on how to back up your Facebook 1:22:43.479 --> 1:22:46.000 photos eight eight eight rich one O one eight eight 1:22:46.000 --> 1:22:50.960 eight seven four to two four one zero one. Welcome 1:22:50.960 --> 1:22:55.320 back to rich on Tech. Let's go to uh Mark, 1:22:57.400 --> 1:22:58.920 Mark and Tarzana Mark. 1:22:58.920 --> 1:22:59.679 You're on with Rich. 1:23:00.680 --> 1:23:04.479 Yeah, Hi, Rich, I've been listening a long time. It's 1:23:04.520 --> 1:23:08.240 my first time calling it. Great to have you after 1:23:09.240 --> 1:23:10.160 Leo Laporte. 1:23:10.200 --> 1:23:11.000 Oh well, thank you. 1:23:12.800 --> 1:23:17.200 I'm in the market for a new computer, looking for 1:23:17.360 --> 1:23:21.320 all in one or a desktop perfectly and all in 1:23:21.439 --> 1:23:27.720 one with at least a two terabyte hard drive. You 1:23:27.760 --> 1:23:28.599 have any suggestion. 1:23:28.840 --> 1:23:33.920 Do you have a preference Mac or PC? Windows Windows? Okay, 1:23:34.760 --> 1:23:37.880 So a couple of things. First off, I always recommend 1:23:38.200 --> 1:23:41.680 folks look at Costco because they typically stock one to 1:23:41.800 --> 1:23:45.320 two all in one computers and they are a very 1:23:45.400 --> 1:23:48.080 good deal every time, and the specs you get there 1:23:48.600 --> 1:23:51.719 are usually better than what you would get anywhere else. Now, 1:23:51.960 --> 1:23:54.599 the thing that you're asking about is a two terabyte 1:23:54.600 --> 1:23:57.439 hard drive. Most of the time when I go there, 1:23:57.600 --> 1:23:59.679 I most of the time I'm seeing a one terabyte 1:23:59.680 --> 1:24:02.320 hard drive. That could be different these days, but that's 1:24:02.360 --> 1:24:05.080 the main downside of getting it from a place like 1:24:05.120 --> 1:24:07.800 Costco is that they're probably not going to have that 1:24:07.880 --> 1:24:10.240 two terabyte hard drive unless they do. If they do, 1:24:10.360 --> 1:24:12.160 then great, That's where I start if you have a 1:24:12.160 --> 1:24:15.920 costco membership. Otherwise I would look at some highly rated 1:24:15.960 --> 1:24:19.600 systems like an HP Envy all in one. So I 1:24:19.600 --> 1:24:21.400 think that's a great system and you can get it 1:24:21.439 --> 1:24:25.200 with a two terabyte hard drive, or I would just 1:24:25.280 --> 1:24:27.639 go to I mean, if you want to build it yourself, 1:24:27.680 --> 1:24:29.840 you can go to somewhere like Dell dot com and 1:24:29.920 --> 1:24:32.400 get the two terabyte hard drive. The thing is most 1:24:32.439 --> 1:24:33.559 of the computers, a lot of. 1:24:33.560 --> 1:24:36.080 Them have where are you. You're in Tarzana. 1:24:36.280 --> 1:24:38.840 I was gonna say there's a great place called Microcenter 1:24:38.960 --> 1:24:40.920 down in Tustin, but that's too far from you to go. 1:24:42.479 --> 1:24:45.280 But I would recommend. I mean, I think the iMac 1:24:45.320 --> 1:24:47.080 all in one is a great computer. But you did 1:24:47.120 --> 1:24:49.880 want a Windows PC. But I'm looking at some of 1:24:49.880 --> 1:24:54.360 the recent reviews and the HP comes up pretty high. 1:24:54.479 --> 1:24:58.120 Let's see if you want something that's on Amazon, Yeah, 1:24:58.160 --> 1:25:04.360 the hps score very high. Yeah, Acers, I'll a sus. 1:25:04.360 --> 1:25:06.640 I don't know if they make let me see if 1:25:06.680 --> 1:25:08.800 they make it. I like the asuses recently. I think 1:25:08.800 --> 1:25:12.040 they're doing great on laptops. Yeah, I don't see as 1:25:12.040 --> 1:25:13.639 many as the ace US and the all in one. 1:25:13.760 --> 1:25:15.920 They probably have them. But I think what it really 1:25:15.920 --> 1:25:18.200 comes down to, Mark is when you go to best 1:25:18.240 --> 1:25:21.000 Buy or wherever you go, you're looking for the specs 1:25:21.000 --> 1:25:22.720 that are going to make sure this computer lasts for 1:25:22.760 --> 1:25:25.360 a bit. So again, I think that's depending on what 1:25:25.400 --> 1:25:28.760 you're doing. Since you want that two terabyte drive, maybe 1:25:28.760 --> 1:25:31.040 you want a better processor, So I would say at 1:25:31.120 --> 1:25:34.960 least an Intel five seven is going to give you 1:25:35.040 --> 1:25:38.880 a much faster speed, and then same thing with the AMD. 1:25:38.960 --> 1:25:41.120 If you go five or seven, that's really what you want. 1:25:41.120 --> 1:25:43.719 You don't want anything below a five at this point. 1:25:44.520 --> 1:25:47.040 And then with the memory, I always say sixteen gigs 1:25:47.040 --> 1:25:50.160 a RAM minimum, But if you're really outfitting this thing 1:25:50.240 --> 1:25:52.320 like I went thirty two last time, it just gets 1:25:52.439 --> 1:25:55.960 very expensive. That's the unfortunate side of memory. When you're 1:25:55.960 --> 1:25:58.439 getting it the day that you buy the computer, and 1:25:58.479 --> 1:26:01.400 then the hard drive two terabytes, it's very reasonable. That's 1:26:01.400 --> 1:26:03.920 what I did on my last computer. So the higher 1:26:03.960 --> 1:26:05.679 you go with these specs, the more you're gonna spend. 1:26:05.720 --> 1:26:08.360 That's that's basically what's going on, because most people are 1:26:08.360 --> 1:26:12.679 getting that. You know that simple, simple, processor, hard drive 1:26:12.720 --> 1:26:15.400 at five twelve or maybe a terrorbyte, and the memory 1:26:15.400 --> 1:26:19.479 at sixteen gigs, so good luck. Feel free to email 1:26:19.520 --> 1:26:21.040 me if you you know. Some people will email me 1:26:21.080 --> 1:26:23.840 if they're trying to decide between two things. But that's 1:26:23.840 --> 1:26:26.200 what I would do, is start at Costco. That's usually 1:26:26.200 --> 1:26:27.080 the best place to start. 1:26:27.240 --> 1:26:29.800 Thanks for the call. Mark. Pixel nine A. 1:26:29.960 --> 1:26:33.960 We talked about this. Google's like mid range phone. I 1:26:33.960 --> 1:26:36.439 would call it their budget phone. It's under five hundred dollars. 1:26:36.760 --> 1:26:39.799 They announced it last week, but there was a delay 1:26:40.120 --> 1:26:44.920 because of some sort of issue with a component quality situation, 1:26:45.520 --> 1:26:47.400 and so now they have said, okay, I guess that's 1:26:47.400 --> 1:26:49.800 figured out. They got back to the drawing board, they 1:26:49.800 --> 1:26:52.400 figured out what was happening, and the release date is 1:26:52.520 --> 1:26:56.960 April tenth. So this is a phone that is pretty fantastic. 1:26:57.000 --> 1:26:59.160 Even though I haven't played with it just yet, I 1:26:59.160 --> 1:27:01.000 can just tell. Because it's a Pixel, it's gonna have 1:27:01.040 --> 1:27:05.000 great software. It's got a decent chip inside, It's got 1:27:05.240 --> 1:27:07.000 eight gigs a RAM up to two hundred and fifty 1:27:07.400 --> 1:27:10.559 fifty six gigs of storage, got a nice big screen, 1:27:11.400 --> 1:27:16.840 brighter than before, great refresh rate, big battery, good IP rating, 1:27:16.920 --> 1:27:19.000 so IP sixty eight, which means gonna be water and 1:27:19.080 --> 1:27:22.120 dust resistant, and it's got that great Google software that's, 1:27:22.120 --> 1:27:25.320 by the way, updated for seven years. So if you're 1:27:25.360 --> 1:27:29.280 looking for a budget phone, you want a great Android 1:27:29.280 --> 1:27:31.759 you don't really necessarily care about the iPhone side of things, 1:27:32.160 --> 1:27:34.559 go with the Pixel nine A I mean five hundred 1:27:34.560 --> 1:27:37.920 bucks launching April tenth. This is their answer to the 1:27:38.040 --> 1:27:41.639 iPhone sixteen E that's five ninety nine, which is also 1:27:41.720 --> 1:27:44.840 great if you are on the iPhone side of things. 1:27:45.280 --> 1:27:47.679 And Disney Plus, by the way, getting a feature users 1:27:47.680 --> 1:27:50.680 have been asking for for a while, the ability to 1:27:50.760 --> 1:27:54.519 remove shows and movies from the continue watching row. I 1:27:54.600 --> 1:27:57.200 know it sounds silly, but you weren't able to do this, 1:27:57.320 --> 1:27:59.880 so if you started watching a movie or a show, 1:28:00.040 --> 1:28:02.920 it would just linger there forever. So this is helpful 1:28:02.920 --> 1:28:05.720 if you started something or didn't finish something and you 1:28:05.760 --> 1:28:07.799 just want to get it away from your screen. 1:28:08.000 --> 1:28:08.160 Right. 1:28:09.000 --> 1:28:12.200 So this is rolling out. It's starting on Apple TV, 1:28:12.560 --> 1:28:15.800 mobile and Web. So on Apple TV can press and 1:28:15.800 --> 1:28:18.879 hold the center button on a title, then select remove. 1:28:19.200 --> 1:28:21.280 On mobile or web, tap the three dots next to 1:28:21.320 --> 1:28:24.439 a title and choose remove. So more devices will get 1:28:24.439 --> 1:28:27.000 this feature soon I mean, can you believe they didn't 1:28:27.040 --> 1:28:29.479 have this for a while. I mean if you started 1:28:29.520 --> 1:28:33.120 watching like some silly movie on Disney Plus and you're like, ah, 1:28:33.160 --> 1:28:35.960 that movie's bad, it'll just linger there forever, and it's 1:28:35.960 --> 1:28:39.080 like it just haunts you. Now you can finally get 1:28:39.120 --> 1:28:41.760 rid of the ghosts on your Disney Plus screen. All right, 1:28:41.760 --> 1:28:43.320 I'll put links to all of these things on my 1:28:43.360 --> 1:28:47.800 website rich on Tech dot tv, also the Instagram at 1:28:47.880 --> 1:28:52.600 rich on Tech. Coming up, we're gonna talk Samsung versus iPhone. 1:28:53.400 --> 1:28:55.840 Mark Vina is going to talk about why he has 1:28:55.960 --> 1:28:58.600 ditched his iPhone in favor of Samsung. Right here on 1:28:58.760 --> 1:29:03.280 rich on Tech. Welcome back to rich on Tech. Rich 1:29:03.320 --> 1:29:07.680 DeMuro here hanging out with you, talking technology. The website 1:29:07.680 --> 1:29:10.639 for the show rich on Tech dot tv. 1:29:12.120 --> 1:29:12.559 That's real. 1:29:12.640 --> 1:29:15.360 Find links to everything I mentioned here on the show. 1:29:16.160 --> 1:29:19.760 I got an email about callers or I guess listeners 1:29:19.800 --> 1:29:24.360 looking for my Wine Country recommendations. That's on my instagram 1:29:24.400 --> 1:29:26.960 at rich on Tech. You got to go there. Like 1:29:27.000 --> 1:29:30.400 I said, I spent the weekend last weekend, b lined 1:29:30.439 --> 1:29:33.200 it after the show and went up to Wine Country 1:29:33.200 --> 1:29:33.599 at my wife. 1:29:33.600 --> 1:29:34.760 So I've got my recommendations there. 1:29:34.800 --> 1:29:36.720 Feel free to steal at itinerary if you're ever going 1:29:36.760 --> 1:29:40.760 to visit California or if you're in the area. All right, 1:29:41.080 --> 1:29:44.599 my next guest is Mark Vena. He is the CEO 1:29:44.880 --> 1:29:49.960 and principal analyst at smart Tech Research. He ditched his 1:29:50.040 --> 1:29:53.240 iPhone recently for the Samsung Galaxy S twenty five. 1:29:53.760 --> 1:29:55.879 He's going to talk about it. Welcome to the show. 1:29:55.680 --> 1:29:58.120 Mark Rich, How are you this afternoon? 1:29:58.280 --> 1:29:58.519 Good? 1:29:58.560 --> 1:30:01.400 I typically see you, you know, somewhere in the world, 1:30:01.560 --> 1:30:04.360 depending on where we are, but it's good to hear 1:30:04.400 --> 1:30:06.880 your voice. And you know you're always making the rounds 1:30:06.880 --> 1:30:09.479 because you're an analyst. To explain what an analyst does, 1:30:09.520 --> 1:30:10.240 by the way. 1:30:10.800 --> 1:30:13.040 Well, technology we really have great jobs. 1:30:13.240 --> 1:30:13.800 Yeah, you do. 1:30:13.960 --> 1:30:14.640 That's what you're doing. 1:30:14.720 --> 1:30:18.200 You're looking at the landscape, the technology landscape, and you 1:30:18.280 --> 1:30:21.000 try to make call balls and strikes and what companies 1:30:21.000 --> 1:30:24.439 are doing right, what are they operating in interesting markets? 1:30:25.000 --> 1:30:26.640 You know, what is the market looks like from a 1:30:26.680 --> 1:30:29.000 tailwind standpoint or a headwind standpoint. 1:30:29.479 --> 1:30:30.800 One of the great parts of the job. 1:30:30.880 --> 1:30:33.120 And you know, even though you're not an analyst, you 1:30:33.160 --> 1:30:35.679 know you're you are in the. 1:30:35.120 --> 1:30:36.439 Technology coverage area. 1:30:36.880 --> 1:30:38.840 We get lots of free stuff, you know, and you're 1:30:38.920 --> 1:30:41.599 you're constantly getting samples somethink my house looks like Best 1:30:41.640 --> 1:30:45.120 Buy sometimes, and but it gives you an opportunity to 1:30:45.120 --> 1:30:48.519 play with the technology and evaluated. And it's, you know, 1:30:48.560 --> 1:30:50.880 one of the most exciting things I've done in my career. 1:30:50.800 --> 1:30:52.840 Because if an analyst says, oh, this is great, this 1:30:52.960 --> 1:30:54.400 is the next best thing, it's kind of like a 1:30:54.439 --> 1:30:55.839 journalist giving a good review. 1:30:55.880 --> 1:30:58.400 It's like, oh, this is something want So I hate 1:30:58.400 --> 1:30:58.720 to use. 1:30:58.680 --> 1:31:01.040 That word influencer, but I guess I am an influencer. 1:31:01.479 --> 1:31:05.559 I hate that, but because it's too it's just twenty 1:31:05.760 --> 1:31:08.920 twenty five ish. But you know, I am sure. 1:31:09.400 --> 1:31:10.160 You know, you get a lot. 1:31:10.120 --> 1:31:14.200 Of inquiries from from your listeners, from your TV appearances. 1:31:14.280 --> 1:31:16.120 I get every time I do something on. 1:31:16.080 --> 1:31:19.439 ABC News or a network news channel, or I'm sure 1:31:19.479 --> 1:31:22.519 I'll get, you know, emails appearing on your radio show. 1:31:22.880 --> 1:31:25.040 Mark, you know, do you really mean what you wrote about? 1:31:25.160 --> 1:31:25.360 Is it? 1:31:25.760 --> 1:31:28.800 Are you really giving up your Apple iPhone? 1:31:29.000 --> 1:31:33.560 And in this particular case, you know, the the publication 1:31:33.720 --> 1:31:36.120 I wrote on Tech Newsworld, it is a great, great publication. 1:31:37.040 --> 1:31:39.200 The editor there why we're very close relationship with he 1:31:39.320 --> 1:31:42.560 encourages me to write on things that are a bit controversial, 1:31:42.920 --> 1:31:43.639 and I try. 1:31:43.439 --> 1:31:45.200 To be fair, I try to be balanced. 1:31:45.479 --> 1:31:47.639 And this one was a hard one for me, rich 1:31:47.720 --> 1:31:51.160 because I've been in the Apple ecosystem for more than 1:31:51.200 --> 1:31:53.320 a decade, you know. I mean, I bought the first 1:31:53.360 --> 1:31:55.920 Apple iPhone that came out in two thousand and seven, 1:31:55.960 --> 1:31:57.880 and I you know, I drank the kool aid, so 1:31:57.960 --> 1:31:59.720 to speak, and I really fell in love with it. 1:32:00.240 --> 1:32:01.200 And it was hard. 1:32:01.360 --> 1:32:03.800 You know, you you excited some things earlier before I 1:32:03.840 --> 1:32:07.960 came on your show that you know, you know, I've 1:32:07.960 --> 1:32:11.280 been getting these Samsung phones regularly, and you know, what 1:32:11.360 --> 1:32:12.720 is it going to take for me to you know, 1:32:12.800 --> 1:32:15.400 to move off the schneid, so to speak. And you know, 1:32:15.520 --> 1:32:18.040 the the S twenty five Ultra and the S twenty 1:32:18.080 --> 1:32:20.480 five Standard one, but I'm the one I'm I compared. 1:32:20.120 --> 1:32:20.880 It to is the Ultra. 1:32:21.360 --> 1:32:23.760 It's a great phone, you know, and and it's it's 1:32:24.120 --> 1:32:27.000 i mean harder and harder to find reasons that well, 1:32:27.040 --> 1:32:28.280 why do why do I want to stay in the 1:32:28.320 --> 1:32:29.160 Apple ecosystem? 1:32:29.160 --> 1:32:30.400 And we'll we'll talk about that. 1:32:30.800 --> 1:32:32.800 Yeah, Well that that's the thing, is like there's always 1:32:32.840 --> 1:32:35.640 some little thing that kind of kept me back. And 1:32:35.680 --> 1:32:37.559 this year is really the first year where I'm like, 1:32:37.640 --> 1:32:41.000 I'm turning to the Samsung much more than the iPhone 1:32:41.000 --> 1:32:43.040 because it's just it's kind of fun. I mean, Samsung 1:32:43.040 --> 1:32:45.880 has always thrown a lot of features at the wall 1:32:46.080 --> 1:32:49.000 and and kind of some stick, some don't. But what 1:32:49.040 --> 1:32:50.640 was sort of the main thing for you? What was 1:32:50.680 --> 1:32:52.920 the thing that, like you started using the Samsung, You're like, no, 1:32:53.040 --> 1:32:53.840 I want to stick with this. 1:32:54.200 --> 1:32:54.439 Yeah. 1:32:54.640 --> 1:32:57.480 Really, the main thing is is that the camera capability, 1:32:57.560 --> 1:33:00.639 both video and image photography is is stunning. 1:33:00.840 --> 1:33:00.960 You know. 1:33:01.160 --> 1:33:03.519 Not to say that the Apple iPhone sixteen Pro isn't 1:33:03.520 --> 1:33:07.679 it isn't a very solid phone, Apple, I'm sorry. Samsung 1:33:07.720 --> 1:33:11.840 has always had a pretty good lever in that space 1:33:11.880 --> 1:33:15.439 because of their technology with sensors and uh, They've got 1:33:15.439 --> 1:33:17.800 this great relationship with Qualcomm. I think I saw you 1:33:17.880 --> 1:33:20.040 at the Qualcom event last time I saw you, and 1:33:20.080 --> 1:33:23.320 they are really the magic the technology ingreading behind the scenes. 1:33:23.720 --> 1:33:26.120 And and not to say that Apple Silicon isn't great. 1:33:26.520 --> 1:33:29.360 Qualcomm has done a fantastic job of really you know, 1:33:29.479 --> 1:33:32.679 rising to the occasion with its latest Snapdragon technology. They're 1:33:32.680 --> 1:33:35.400 playing a great role now as you know, in PCs 1:33:36.040 --> 1:33:38.640 kind of you know, reshaping that category. 1:33:39.040 --> 1:33:43.160 But for me, it was really the camera capability, uh, 1:33:43.320 --> 1:33:45.519 the RCS cable. It's funny that you reference that. 1:33:45.640 --> 1:33:49.320 Now, there is a downside of of going through the 1:33:49.560 --> 1:33:54.719 using a a Android phone when you're using a I'm sorry, 1:33:54.880 --> 1:33:57.559 a Apple iPhone when you're using it with a Windows 1:33:57.600 --> 1:33:58.320 PC and we'll talk. 1:33:58.720 --> 1:34:00.800 Yeah, that's the thing is. It's like, I mean, that's 1:34:00.840 --> 1:34:01.280 a bummer. 1:34:01.320 --> 1:34:03.439 Practically, that's a big bummer for me. It's a big bump. 1:34:03.479 --> 1:34:05.880 Well, here's look, at the end of the day, Apple 1:34:06.000 --> 1:34:09.240 doesn't really do anything to make their products easier to 1:34:09.320 --> 1:34:11.760 use with any other products, whereas in the tech world, 1:34:11.840 --> 1:34:14.160 and you know this, the whole beauty of tech is 1:34:14.200 --> 1:34:17.439 like interoperability, right, Like the whole thing is like things 1:34:17.479 --> 1:34:20.559 should work together. And that's the problem is like Apple 1:34:20.720 --> 1:34:23.360 is amazing if you have a MacBook or an iPad 1:34:23.640 --> 1:34:28.640 and an iPhone, it's an incredible cohesive ecosystem AirPods. But 1:34:28.680 --> 1:34:30.400 as soon as you try to like mix and match, 1:34:30.439 --> 1:34:31.760 it's like, oh, that doesn't work. 1:34:31.760 --> 1:34:33.960 Oh that great is exactly the problem. 1:34:34.040 --> 1:34:36.799 And the problem is is for that joy of operating 1:34:36.840 --> 1:34:40.320 the Apple ecosystem, they extract the premium and when you 1:34:40.360 --> 1:34:42.679 go out and buy a MacBook Pro or a MacBook Air, 1:34:43.280 --> 1:34:45.720 you know, let's face it. I mean I regularly get 1:34:45.760 --> 1:34:49.719 a MacBook Pro every time they rev v models because 1:34:50.040 --> 1:34:52.040 I use it for video editing and things like that. 1:34:52.720 --> 1:34:56.040 And you're paying for the five thousand dollars where you 1:34:56.040 --> 1:35:00.080 can get a comparable Windows PC gel and a p 1:35:00.240 --> 1:35:04.040 and a number of others make very very fine qualcom 1:35:04.200 --> 1:35:07.200 Snapdragon based PCs and others. I had mentioned Intel, but 1:35:07.200 --> 1:35:08.000 that's a different story. 1:35:08.080 --> 1:35:09.240 That's a whole other story. 1:35:09.320 --> 1:35:11.240 Yeah, but the fact of the matter is you can 1:35:11.240 --> 1:35:13.000 get into into the Windows. 1:35:13.160 --> 1:35:15.400 The Windows ecosystem is a lot more affordable. 1:35:15.680 --> 1:35:18.840 And that frustrates me because to your point, Apple, it 1:35:18.840 --> 1:35:23.120 doesn't have to be that way. But remember which everything 1:35:23.160 --> 1:35:25.720 that Apple does, and I suspect I'm an old marketing guy. 1:35:25.720 --> 1:35:30.040 If I was Greg Joswiak or one of the big 1:35:30.040 --> 1:35:33.759 scene of leaders at Apple, I probably would do everything 1:35:33.840 --> 1:35:35.360 I can to keep you in the ecosystem. 1:35:35.520 --> 1:35:37.160 Yeah, that's been on record. 1:35:37.160 --> 1:35:39.960 That's you know, that's why I Message is not available 1:35:40.000 --> 1:35:42.639 as an app on any other platform. You know, it's 1:35:42.680 --> 1:35:45.760 like people stick to Apple because they've got their eye 1:35:45.760 --> 1:35:48.839 messages in there. And again, yes, it's gotten easier with RCS, 1:35:48.840 --> 1:35:51.080 but it's still you know, it's a blue bubble thing, 1:35:51.080 --> 1:35:52.040 it's an ecosystem thing. 1:35:52.120 --> 1:35:53.080 But still that's the same thing. 1:35:53.120 --> 1:35:55.080 And truth be told because I'm sure there will be 1:35:55.120 --> 1:35:56.400 people that will email Mark there. 1:35:56.560 --> 1:35:57.880 There are solutions to. 1:35:57.920 --> 1:36:02.040 Allow you to use text message Apple text messaging on 1:36:02.080 --> 1:36:05.360 a Windows PC. The reality is they're all kluegy, They're 1:36:05.360 --> 1:36:06.839 all they all attached to Bluetooth. 1:36:06.880 --> 1:36:08.120 You got to sink it and everything. 1:36:08.479 --> 1:36:11.360 It's not as clean and seamless as the Apple experienced. 1:36:11.479 --> 1:36:13.599 But you said you miss eye mess in your article. 1:36:13.600 --> 1:36:15.759 You said you miss eye message, you missed air drop. 1:36:16.200 --> 1:36:18.240 Yes, that is true. That is true. 1:36:18.280 --> 1:36:21.160 And anybody who uses large video files like you and 1:36:21.200 --> 1:36:24.679 I do, that air drop features a very cool feature. 1:36:24.840 --> 1:36:26.200 You know, you could just be you could be a 1:36:26.200 --> 1:36:29.040 hotel room and as long as it recognizes that Apple 1:36:29.080 --> 1:36:31.040 device in your room, you can transfer that file very 1:36:31.080 --> 1:36:31.559 very quickly. 1:36:31.800 --> 1:36:36.040 Yeah, what about this the low key perk you mentioned, 1:36:36.040 --> 1:36:37.599 the wireless power share. 1:36:39.080 --> 1:36:41.439 I think that's an I think that's an interesting benefit 1:36:41.640 --> 1:36:46.599 and I and it's interesting because you know, the challenge 1:36:46.600 --> 1:36:50.000 that Apples had with iPhones has been battery life now 1:36:50.000 --> 1:36:52.280 I've gotten Obviously, if you get the if you get 1:36:52.320 --> 1:36:54.640 the Pro Max, that has the larger battery, and you're 1:36:54.640 --> 1:36:56.840 going to get really really good battery life. But if 1:36:56.880 --> 1:36:59.600 you use these sixteen the non either the sixteen or 1:36:59.640 --> 1:37:02.320 the sixteen Pro, the smaller format, that's going to have 1:37:02.320 --> 1:37:04.679 a smaller battery, and you're probably not going to get 1:37:04.680 --> 1:37:07.599 the battery life that you'd like. Now, Samsung I think 1:37:07.640 --> 1:37:09.720 has done I mean, what's your point of view. I 1:37:09.720 --> 1:37:11.680 think Samsung has done a really good job in the 1:37:11.720 --> 1:37:12.639 battery life department. 1:37:12.920 --> 1:37:15.120 I mean, look, I think that the the S twenty 1:37:15.160 --> 1:37:17.519 five I gave a glowing review this year. I mean 1:37:17.520 --> 1:37:20.240 I really said, like, the only thing keeping people from 1:37:20.240 --> 1:37:22.639 this phone is really if they are just an iPhone 1:37:22.680 --> 1:37:25.080 die hard. And let's be honest. You know, it used 1:37:25.080 --> 1:37:28.200 to be the whole thing was like should I go 1:37:28.280 --> 1:37:31.839 iPhone or Android? And now it's the market has matured 1:37:31.880 --> 1:37:34.479 so much that I don't see as many people wanting 1:37:34.520 --> 1:37:38.120 to switch because they're so heavily invested and in one 1:37:38.160 --> 1:37:40.639 ecosystem or the other. And so I think it's really 1:37:40.720 --> 1:37:43.160 tough for these companies to even get people to switch 1:37:43.200 --> 1:37:46.320 at this point. And I think both have their pros 1:37:46.360 --> 1:37:46.679 and cons. 1:37:46.720 --> 1:37:47.519 I mean, they really do. 1:37:47.760 --> 1:37:49.519 Yeah, And I think you know, you said that the 1:37:49.560 --> 1:37:53.720 one UI was excellent. It's more customizable. But Apple, you know, 1:37:53.720 --> 1:37:55.800 they have all the apps, they have all the accessories 1:37:55.800 --> 1:37:57.280 that are just you know, everywhere. 1:37:57.600 --> 1:37:59.880 Yeah, I mean, I mean, I mean from that perspective, 1:38:00.000 --> 1:38:01.439 I mean, that was kind of the joyous thing when 1:38:01.479 --> 1:38:03.960 I made the transfer. When I made the transfer, you know, 1:38:04.000 --> 1:38:07.360 Samsung does a pretty good job of moving your data 1:38:07.400 --> 1:38:09.920 from an iPhone to the new Samsung. 1:38:10.000 --> 1:38:10.920 I was delighted with that. 1:38:11.120 --> 1:38:13.040 I couldn't find an app that I was using on 1:38:13.080 --> 1:38:16.840 the iPhone that was not available on the on the 1:38:16.880 --> 1:38:20.640 Samsung Android platform. Now, I will point out something that 1:38:20.720 --> 1:38:22.479 it's a little bit of an inside baseball thing. 1:38:22.960 --> 1:38:25.000 You know, I've got a significant other who lives in. 1:38:25.439 --> 1:38:29.320 Northern LA area, and she's got a couple of teenage daughters. 1:38:29.640 --> 1:38:31.799 You know, I don't think I could extract an iPhone 1:38:31.840 --> 1:38:35.799 from a private iPhone from her because she probably provides 1:38:35.880 --> 1:38:38.640 tech support for her kids, and she does, and she 1:38:38.720 --> 1:38:41.080 does not want to have to deal with well how 1:38:41.120 --> 1:38:43.360 do you do this? And an A on a Samsung 1:38:43.400 --> 1:38:46.960 phone or a non Samsung Samsung Android phone. 1:38:47.200 --> 1:38:48.080 So there is some. 1:38:48.080 --> 1:38:51.719 Benefit to that. There always has been. But I would 1:38:51.760 --> 1:38:53.599 say that if you do want to make the plunge, 1:38:54.120 --> 1:38:57.080 you know, and make that transfer and jump into the 1:38:57.240 --> 1:39:00.679 non Apple ecosystem that is Samsung, I would recommend people 1:39:00.720 --> 1:39:03.599 stay with all Samsung phones because even though Android phones 1:39:03.600 --> 1:39:06.120 in theory rich as you know, are supposed to have 1:39:06.160 --> 1:39:07.920 a somewhat common look and feel. 1:39:08.120 --> 1:39:10.120 You know, if you buy an Android phone from Huawei, 1:39:10.200 --> 1:39:10.679 you buy. 1:39:10.479 --> 1:39:14.160 A phone, a phone, a not a Samsung phone, but 1:39:14.200 --> 1:39:15.880 a non Samsung Android phone. 1:39:16.360 --> 1:39:18.120 All those phone OEMs. 1:39:17.680 --> 1:39:19.479 Are going to try to add their a little you know, 1:39:19.560 --> 1:39:22.000 secret sauce to make the interface a little bit different 1:39:22.120 --> 1:39:25.519 and a little bit you know, more compelling, and that 1:39:25.560 --> 1:39:28.120 creates confusion, you know, that's happens. 1:39:28.200 --> 1:39:29.720 Yeah, and I agree, and I and I do tell 1:39:29.760 --> 1:39:31.920 people that. I say, look, if your friends and family 1:39:31.960 --> 1:39:34.120 have one, it's an easy way to ask for help, 1:39:34.320 --> 1:39:35.960 is you know, if they already know what they're doing 1:39:35.960 --> 1:39:37.479 on it. All right, Mark, We're gonna have to leave 1:39:37.520 --> 1:39:40.919 it there. The website for Mark is smart tech research 1:39:41.240 --> 1:39:45.680 dot net, smart tech research dot net. Real quick, I 1:39:45.720 --> 1:39:48.400 got thirty seconds. Has anyone giving you a little bit 1:39:48.439 --> 1:39:50.360 of issue at your green bubbles? 1:39:50.640 --> 1:39:55.720 Yes, I do that. But the reality is I think 1:39:55.760 --> 1:39:57.840 people do understand. I mean, but there is a thing 1:39:57.880 --> 1:39:59.519 out there. As you know, when. 1:39:59.320 --> 1:40:01.960 People see the bubbles you automatically, well, you know that 1:40:02.040 --> 1:40:03.760 you're not You're not an Apple US. 1:40:03.760 --> 1:40:05.360 There's kind of a how it feels in the McCoy's 1:40:05.720 --> 1:40:06.320 by default. 1:40:06.320 --> 1:40:08.600 Apple did that on purpose. That's that's the thing. Just 1:40:08.640 --> 1:40:10.120 send them the article. Just send them the link to 1:40:10.160 --> 1:40:10.599 the article. 1:40:10.680 --> 1:40:12.880 Mark, but it's a good world. 1:40:13.160 --> 1:40:16.760 Mark Vina smart techresearch dot net. Thanks for joining me 1:40:16.800 --> 1:40:19.240 today talk about iPhone versus Samsung. 1:40:19.680 --> 1:40:20.240 Hey, thank you. 1:40:20.360 --> 1:40:23.559 Rich All right, coming up, we are going to open 1:40:23.640 --> 1:40:28.519 up the feedbag. It is overflowing this week. We'll see 1:40:28.520 --> 1:40:31.120 how many of these messages from you we can get to. 1:40:31.680 --> 1:40:32.840 Right here, I'm rich on Tech. 1:40:33.080 --> 1:40:33.320 Than you. 1:40:36.080 --> 1:40:39.360 Welcome back to rich on Tech. Time for the feedbag segment. 1:40:39.520 --> 1:40:42.719 This is your feedback plus the mail bag, the emails, 1:40:42.760 --> 1:40:46.559 the comments, and the questions I get from you. If 1:40:46.560 --> 1:40:48.360 you want to submit yours, just go to rich on 1:40:48.479 --> 1:40:51.360 Tech dot tv hit contact and yes you do that 1:40:51.600 --> 1:40:54.200 many many times per week. I do read all of 1:40:54.200 --> 1:40:56.240 your emails. I may not be able to respawn to 1:40:56.280 --> 1:40:58.080 all of them or share all of them. Here, but 1:40:58.120 --> 1:41:00.920 believe me, it gets to me for better or for worse. 1:41:01.439 --> 1:41:04.519 Leo from the Laptop Elf Project writes in great show, 1:41:04.840 --> 1:41:09.000 I think it's helpful to separate voice typing, dictation, and transcription. 1:41:09.080 --> 1:41:12.800 They each serve different needs for most basic tasks like 1:41:12.880 --> 1:41:15.519 email or filling in text fields. The built in dictation 1:41:15.680 --> 1:41:18.599 tools in Windows, Mac and Chrome are simple and work great. 1:41:18.960 --> 1:41:22.719 On Windows, Press Win plus h to launch voice access. 1:41:23.160 --> 1:41:26.400 On Mac, go to System Settings Keyboard dictation to turn 1:41:26.439 --> 1:41:29.200 it on and set a shortcut. And on Chrome go 1:41:29.200 --> 1:41:33.479 to Settings Accessibility, Keyboard and text Input toggle on dictation. 1:41:34.160 --> 1:41:37.080 These don't have those fancy AI features you were talking about, 1:41:37.160 --> 1:41:40.360 but they get the job done without needing any extra software. 1:41:40.520 --> 1:41:44.240 Keep up the good work, thank you, Leo. Tony from 1:41:44.320 --> 1:41:48.200 Oshkosh writes in after listening on WTAQ, when you were 1:41:48.240 --> 1:41:50.880 mentioning Fax machines, you missed the mark a bit when 1:41:50.880 --> 1:41:53.720 they came into use. The US Army was using them 1:41:53.800 --> 1:41:57.600 regularly in the late nineteen seventies. Massive machines impractical for 1:41:57.640 --> 1:42:00.800 most civilians unless you had serious mind honey. Fun fact, 1:42:01.200 --> 1:42:04.479 Fax technology actually started in eighteen forty three, and by 1:42:04.520 --> 1:42:07.360 eighteen eighty eight you could fax the signature. This will 1:42:07.360 --> 1:42:09.000 be on the test, so make a note of it. 1:42:09.479 --> 1:42:12.040 Thanks Tony. I was saying all that tech when I 1:42:12.080 --> 1:42:15.120 did the nostalgia tech when I came across it, not 1:42:15.160 --> 1:42:15.920 when it started. 1:42:15.960 --> 1:42:16.439 But thank you. 1:42:16.800 --> 1:42:21.200 Scott from Battlecreek, Michigan. Listening on thirteen twenty Wils writes in, 1:42:21.240 --> 1:42:23.479 I was listening to your show and I heard your 1:42:23.479 --> 1:42:27.080 discussion about saving bank or credit union statements. I'm low tech. 1:42:27.120 --> 1:42:30.320 I still get my mailed to me. I once asked 1:42:30.320 --> 1:42:33.559 how far bank how far back I could access statements 1:42:33.600 --> 1:42:36.240 if needed. They told me only three years. I've had 1:42:36.240 --> 1:42:38.880 to check statements older than that, so I'm glad I 1:42:38.960 --> 1:42:41.320 kept the paper copies. Your listeners might want to ask 1:42:41.360 --> 1:42:43.880 their banks or credit unions how far back they can go. 1:42:44.280 --> 1:42:48.920 It might surprise them. And yes, Scott, great, Yes, great tip. 1:42:48.960 --> 1:42:51.840 Because my one of my bank accounts only goes back 1:42:51.920 --> 1:42:55.200 like one hundred and eighty days or something. It's very short. Again, 1:42:55.479 --> 1:42:58.720 I guess it's less for them to keep. Diane writes in, 1:42:58.760 --> 1:43:01.320 I'm listening to your pot cast for the second time. 1:43:01.400 --> 1:43:03.519 I don't want to miss a thing. I wanted to 1:43:03.560 --> 1:43:05.679 share how I back up my credit cards in case 1:43:05.680 --> 1:43:08.160 they're lost or stolen. I make a copy of the 1:43:08.200 --> 1:43:10.600 front and the back of each card, especially since the 1:43:10.640 --> 1:43:13.360 back has the important phone numbers to call. I keep 1:43:13.400 --> 1:43:16.080 that paper in a safe place just in case. Diane, 1:43:16.120 --> 1:43:18.800 that is a great tip I do that. I actually 1:43:18.920 --> 1:43:21.839 used to do this once a year. Photo copy everything 1:43:21.880 --> 1:43:25.559 in your wallet, so all of your cards front and back, 1:43:25.640 --> 1:43:28.760 and your driver's license and your passport, and that way, 1:43:28.800 --> 1:43:31.240 if anything ever gets lost or stolen, you have an 1:43:31.240 --> 1:43:33.640 easy way to recover it, or at least start on 1:43:33.680 --> 1:43:36.559 the path of recovery. But great, great thing to do, 1:43:36.640 --> 1:43:39.280 also very smart to do before you go on a 1:43:39.280 --> 1:43:42.200 big trip. Photocopy your wallet. Put a copy of that, 1:43:42.240 --> 1:43:46.920 maybe in your suitcase, obviously somewhere safe. Andrew from Oakland 1:43:47.000 --> 1:43:49.200 writes in I've been a tech listener on KFI, going 1:43:49.200 --> 1:43:51.840 all the way back to Jeff Levy, and I can't 1:43:51.880 --> 1:43:55.080 tell you how much I enjoy your show. You strike 1:43:55.120 --> 1:43:58.120 the right balance of tech info and nostalgia. How it 1:43:58.160 --> 1:44:00.439 all fits into our lives is what really makes your 1:44:00.479 --> 1:44:03.439 show stand out. During today's show, I guess this was 1:44:03.520 --> 1:44:05.559 last week your story about the evolution of how we 1:44:05.600 --> 1:44:09.120 consume media, from Walkman's to CDs really hit home. I 1:44:09.160 --> 1:44:12.000 live for music and work in entertainment, and it instantly 1:44:12.040 --> 1:44:14.559 brought back memories of my own tech milestones, my first 1:44:14.560 --> 1:44:17.720 portable CD player, the Rio, which I also had I 1:44:17.800 --> 1:44:21.000 forgot to mention that last week, and eventually the iPod. 1:44:21.000 --> 1:44:23.040 I even have a little museum of all those devices. 1:44:23.040 --> 1:44:25.519 And yes, I still have that very first CD player. 1:44:25.800 --> 1:44:27.760 It doesn't work, and I'm glad I kept it. 1:44:28.040 --> 1:44:28.639 Great show. 1:44:28.800 --> 1:44:31.719 Thank you from an avid listener. Well, thank you, Andrew. 1:44:31.760 --> 1:44:36.000 That means a lot. Stephen Marsha writ in my rich 1:44:36.080 --> 1:44:38.120 my wife and I watch you each morning on TV. 1:44:38.240 --> 1:44:41.599 We have learned so much. Thank you well, Steven Marsha, 1:44:41.720 --> 1:44:44.559 thank you for watching. It sounds like I'm doing what 1:44:44.640 --> 1:44:47.720 I set out to do. And Aaron writes in do 1:44:47.760 --> 1:44:49.719 you noticees get nicer as they go along? 1:44:50.280 --> 1:44:51.200 I order them that way. 1:44:51.280 --> 1:44:54.040 Bud about to say that, yeah, they get nicer as 1:44:54.040 --> 1:44:57.920 we go along. Aaron writes in, I've learned a lot 1:44:58.000 --> 1:45:00.760 from listening to your program and find you much more 1:45:00.840 --> 1:45:04.680 enjoyable to listen to, much more enjoyable than what I 1:45:04.720 --> 1:45:08.760 don't know. Maybe the competition everything from knowledge about the 1:45:08.800 --> 1:45:11.400 newest and greatest gadget to the nitty gritty of how 1:45:11.400 --> 1:45:14.400 to fix something. You walk people through a situation, giving 1:45:14.439 --> 1:45:16.760 them a confidence that they can do it, when on 1:45:16.800 --> 1:45:18.960 the other side, we're afraid to make a move for 1:45:19.040 --> 1:45:21.920 fear of messing things up. Even more, thank you again, 1:45:22.240 --> 1:45:25.280 Erin Erin. That is my goal is to give you 1:45:25.320 --> 1:45:27.680 that confidence. You're not going to break something, You're not 1:45:27.720 --> 1:45:30.080 gonna mess something up. So many people are afraid of 1:45:30.200 --> 1:45:33.840 just like using their technology, because something is gonna break 1:45:34.040 --> 1:45:37.679 or get broke, just whatever. So many things that people 1:45:37.720 --> 1:45:40.400 are scared of. And my whole job is to make 1:45:40.439 --> 1:45:43.800 this stuff seem fun and enjoyable. And so if you're 1:45:43.800 --> 1:45:48.160 not trying to break stuff, you're not using your gadgets enough. 1:45:48.520 --> 1:45:52.439 So definitely try to break things. Um, okay, we oh, 1:45:52.520 --> 1:45:56.920 we have one more. Let's see here. Victor from Ermont. 1:45:57.520 --> 1:46:01.040 I just discovered your show on wo and I'm hooked. 1:46:01.840 --> 1:46:04.400 Thank you, Victor, I love it. We just added an 1:46:04.439 --> 1:46:08.160 affiliate in New York City, as you know WR seven ten, 1:46:08.439 --> 1:46:12.000 and people have been finding us there on Sunday nights 1:46:12.080 --> 1:46:14.880 and we do appreciate it because that is where I'm from. 1:46:14.920 --> 1:46:16.960 I'm from New Jersey and so being on in New 1:46:17.040 --> 1:46:20.000 York City has been a lifelong dream of mine and 1:46:20.040 --> 1:46:23.240 I'm glad that we're resonating with the show there. We've 1:46:23.240 --> 1:46:25.080 got so much more on the website rich on tech 1:46:25.120 --> 1:46:27.679 dot tv. If you're not subscribed to my newsletter, please 1:46:28.080 --> 1:46:32.519 find me there. Subscribe to the newsletter. We've got almost 1:46:32.520 --> 1:46:36.040 forty five thousand of you getting the newsletter every weekend 1:46:36.200 --> 1:46:39.200 and just enjoying that version. It's kind of a version 1:46:39.240 --> 1:46:41.800 of this show. You can find links everything I mentioned 1:46:41.840 --> 1:46:44.040 on my website. Just go to rich on tech dot tv. 1:46:44.160 --> 1:46:46.160 You can find me on social media. I am at 1:46:46.200 --> 1:46:48.960 you guessed it. Rich on tech Next week we're going 1:46:49.000 --> 1:46:52.439 to talk to Joel Santo Domingo of The Wirecutter. He's 1:46:52.479 --> 1:46:56.120 going to break down mesh networking, what it is, why 1:46:56.160 --> 1:46:58.760 it matters, and the best systems to buy. If you 1:46:58.800 --> 1:47:00.559 want better Wi Fi in your home. 1:47:01.479 --> 1:47:02.160 That's going to do it. 1:47:02.200 --> 1:47:03.880 Thanks so much for listening. I know there are so 1:47:03.880 --> 1:47:05.880 many ways you can spend your time. I really do 1:47:05.960 --> 1:47:09.120 appreciate you spending it right here with me. Thanks to 1:47:09.160 --> 1:47:11.519 everyone who makes this show possible. We've got Bobo on 1:47:11.600 --> 1:47:15.120 the board, We've got Kim on the phones, We've got 1:47:15.120 --> 1:47:17.040 you listening, and me of course. 1:47:17.200 --> 1:47:19.880 My name is rich Demiro. I will talk to you 1:47:19.920 --> 1:47:21.680 real soon. We'll do it again next week, all right,