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Speaker 1: The tech world is going nuts over a new chat

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Speaker 1: GPT feature that can edit images like never before. Facebook

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Speaker 1: is bringing back the Friends Feed. A security expert falls

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Speaker 1: for a scam and he's not the only one. Plus

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Speaker 1: your tech questions answered? What's going on on rich dmiro

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Speaker 1: And this is Rich on Tech. This is the show

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Speaker 1: where I talk about the tech stuff I think you

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Speaker 1: should know about. It's also the place where I answer

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Speaker 1: your questions about technology. I believe that tech should be interesting, useful,

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Speaker 1: and fun. Let's open up those phone lines at triple

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Speaker 1: eight Rich one oh one. That's eight eight eight seven

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Speaker 1: four to two four one zero one. Give me a

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Speaker 1: call if you have a question about technology. Email is

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Speaker 1: also open. Just go to richon tech dot tv and

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Speaker 1: hit contact. We've got some great guests this week. Colin Walkee,

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Speaker 1: a cybersecurity and data privacy expert, will join us to

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Speaker 1: explain what twenty three in mes bankruptcy means for your

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Speaker 1: genetic data, plus what you can do to protect your

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Speaker 1: privacy and Later in the show, Mark Vina is a

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Speaker 1: CEO and principal analyst at Smart Tech Research. He's going

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Speaker 1: to share why he ditched the iPhone Yes to switch

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Speaker 1: to the Galaxy S twenty five Ultra, and he's been

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Speaker 1: using the iPhone for a very long time. Well, speaking

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Speaker 1: of a very long time, I did something this week

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Speaker 1: that I have not done in a really long time.

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Speaker 1: I wrote a letter and sent it through the post office.

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Speaker 1: Now I probably sent one hundred and fifty emails this week,

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Speaker 1: but a letter that does not happen very often. I

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Speaker 1: took pen to paper and I sat there at a

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Speaker 1: desk and I actually used my horrific handwriting to write

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Speaker 1: a letter to my dad. I was staying at a

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Speaker 1: hotel and they had this inviting desk. It was an

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Speaker 1: old school desk, and it had one of those nice

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Speaker 1: writing mats, you know, the kind that you like the

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Speaker 1: pen kind of sinks into it a little bit as

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Speaker 1: you write, and they had the letter letterhead all laid

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Speaker 1: out there with an envelope, and I said, you know what,

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Speaker 1: I am going to write a letter. We were staying

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Speaker 1: at a place called the fest Parker Inn, which my

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Speaker 1: dad is a big fan of fest Parker. Now it's

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Speaker 1: a little bit before my time, but as I understand,

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Speaker 1: he was a very famous actor back in the day.

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Speaker 1: And I know you're probably laughing at me saying rich.

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Speaker 1: Come on, we know who fest Parker is. But you

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Speaker 1: know that was a little bit before my time. And

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Speaker 1: so I said, I got to write a letter to

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Speaker 1: my dad on Fest Parker letterhead, tell him how the

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Speaker 1: inn still had all the inklings of Fest Parker lingering

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Speaker 1: in the hallways, and of course telling about our weekend

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Speaker 1: we spent up in Wine Country for my wife's birthday.

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Speaker 1: And then I went to the post office the tiny

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Speaker 1: little town we were in called Losa Livos. I stood

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Speaker 1: in line and I bought a stamp. And by the way,

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Speaker 1: that stamp was seventy three cents. Now I know why

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Speaker 1: people don't write letters as much, because that is expensive.

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Speaker 1: But I got the stamp, I put it on the letter,

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Speaker 1: I sent it out, and I still haven't heard from

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Speaker 1: my dad if he got it, but I hope he did.

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Speaker 1: I'm curious how long it takes to get a letter

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Speaker 1: these days. Anyway, it was kind of fun. And you know,

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Speaker 1: me as someone who loves tech, but I think I've

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Speaker 1: realized something about myself. I also love low tech, and

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Speaker 1: I also love how tech helps us unlock things in

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Speaker 1: our world. So as much as I love technology, it's

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Speaker 1: just kind of fun to go back to the times

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Speaker 1: when we were not connected in a bazillion different ways. Now,

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Speaker 1: the other lesson I have this week is that tech

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Speaker 1: is only as secure as the people using it, namely us.

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Speaker 1: So let me tell you about a guy who knows

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Speaker 1: security like This guy has been on our show, Troy Hunt.

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Speaker 1: He runs a website called Have I Been Poned? That's

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Speaker 1: pwned dot com. You basically pop in your email address,

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Speaker 1: it'll tell you all the places your information has gotten

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Speaker 1: hacked and is out there in the world. He also

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Speaker 1: teaches people how to avoid scams. That's what he talked

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Speaker 1: about on our very show. And guess what he got

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Speaker 1: phished this week. If you're not familiar with what phishing is,

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Speaker 1: it's when you get one of those emails and it says, hey,

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Speaker 1: click here, your account has been compromised. Click there, You

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Speaker 1: type in your name your password, and you realize shortly after,

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Speaker 1: oh no, what did I just do?

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Speaker 2: I just handed over my information to the bad guys.

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Speaker 1: So he got an email that looked like it was

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Speaker 1: from Mailchimp, which is his newsletter provider. He said his

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Speaker 1: account was suspended because of a spam complaint. He clicked

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Speaker 1: the link, he entered his credentials and even the one

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Speaker 1: time passcode. So we even had his account protected with

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Speaker 1: that two factor authentication, and he realized instantly it was

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Speaker 1: a fake site. The hackers immediately went to work. They

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Speaker 1: took his entire email list sixteen thousand plus addresses, they

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Speaker 1: exported it, and of course those are probably going to

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Speaker 1: be used to spam those folks. He realized what he

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Speaker 1: did was wrong immediately, but the damage was already done

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Speaker 1: and the red flag he mentioned. He detailed all of

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Speaker 1: this in his blog post about it. His password manager

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Speaker 1: which he was using, so he had a good password,

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Speaker 1: he had two factor authentication, but as a human, he

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Speaker 1: bypassed all of those those privacy and protections. His password

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Speaker 1: manager did not auto fill the website, but he ignored it.

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Speaker 1: He just did it himself. He copied and pasted his

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Speaker 1: password into there. Why he said, jet Lag, You know,

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Speaker 1: all this stuff can't beat the human error that we

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Speaker 1: bring to the table.

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Speaker 2: And that's what happened with him.

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Speaker 1: Just as I sat down to write my newsletter yesterday,

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Speaker 1: I got an email from Microsoft saying, hey, we noticed

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Speaker 1: some suspicious login activity on your account. Click here to

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Speaker 1: confirm it. I said, suspicious log in activity what are

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Speaker 1: you talking about? Microsoft? And they wanted me to click

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Speaker 1: that link that took me to this area that would

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Speaker 1: let me check to see the recent logins on my account.

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Speaker 2: And I said, no, not so fast. I'm not going

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Speaker 2: to that page.

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Speaker 1: So I googled the Microsoft Account Suspicious login page, which

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Speaker 1: is account dot live dot com slash activity. I went

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Speaker 1: there directly, I logged in and I said, we want

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Speaker 1: to confirm this is you, and I confirmed it was me,

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Speaker 1: and sure enough, I look at that page and guess what.

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Speaker 1: I see a laundry list of bogus logins from all

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Speaker 1: over the world. And I pasted this into my newsletter

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Speaker 1: this week. United Kingdom, South Africa, Brazil, Columbia, Ukraine, France, Pakistan, Cutter, Venezuela. No,

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Speaker 1: these are not stamps on my passport. These are the

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Speaker 1: places that were trying to log into my Microsoft account

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Speaker 1: all weekend long. They didn't get in because I had

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Speaker 1: two factor authentication enabled on my account, so I did

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Speaker 1: change my login. I guess somehow my password was compromised

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Speaker 1: somewhere along the way. But again, I'm not the only one.

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Speaker 1: So many people and Troy, by the way, now, I

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Speaker 1: didn't fall for it, but Troy did, He's not the

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Speaker 1: only one. According to the FTC twenty twenty four, so

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Speaker 1: I record twelve point five billion dollars in scam losses.

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Speaker 1: That's up two point five billion from the year before.

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Speaker 1: One in three people who reported scams said they lost money.

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Speaker 1: Remember the guy we had on last week, Colin said

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Speaker 1: he fell victim to one of those tech scams. Scams

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Speaker 1: that start online cost US three billion dollars, more than

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Speaker 1: phone calls, more than texts, more than emails combined. The

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Speaker 1: most money per person phone scams median loss fifteen hundred.

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Speaker 1: Biggest overall losses bank transfers, followed by crypto Yes, people

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Speaker 1: are transferring money or having money transferred out of their

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Speaker 1: bank accounts. This is happening all the time. Investment scams

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Speaker 1: are the worst. Seventy nine percent of people targeted loss

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Speaker 1: money nine thousand dollars median loss there. Job scams. How

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Speaker 1: many times have you gotten those job scams to your text?

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Speaker 1: And you say who falls for these things? I get

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Speaker 1: them every single day. Hey, we have a job opportunity

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Speaker 1: for you. Losses there jump from ninety million to over

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Speaker 1: five hundred million in the past four years. So you're

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Speaker 1: talking people fall for these scams all the time, younger people.

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Speaker 1: This is the thing, There is a disconnect. Younger people

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Speaker 1: fall for scams more often, according to the FTC, but

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Speaker 1: seniors lose the most money when they fall to the scams.

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Speaker 1: Why is that seniors have the most to lose. They've

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Speaker 1: saved up money their entire lives, or at least some

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Speaker 1: of them have. Young people fall for these scams. People

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Speaker 1: think young people don't fall for this stuff. Yes they do.

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Speaker 1: It's the young people and the old people, the people

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Speaker 1: in the middle. You know, they've kind of you know,

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Speaker 1: they're the people that are a little bit more aware

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Speaker 1: of this stuff. They don't fall for it as often. Now,

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Speaker 1: imagine this. You've got a super secure app, a messaging app.

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Speaker 1: It's end to end ENCRYPTID. You think you're doing the

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Speaker 1: right thing. It's recommended by privacy privacy experts. Yes, I'm

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Speaker 1: talking about Signal. You think that's safe and secure, Well

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Speaker 1: it is unless you add the wrong person to the

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Speaker 1: group chat. How many times have you texted someone quickly

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Speaker 1: responded to a text quickly and you realize, oh no,

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Speaker 1: that's the wrong person. We've all done it. We're human again,

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Speaker 1: we are all human, but not when the stakes are

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Speaker 1: this high. You heard the story. I don't have to

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Speaker 1: go over it. The government officials using Signal reportedly for

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Speaker 1: war planning. They added a journalist accidentally to the group.

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Speaker 1: Now I get it. We've all done this. We've added

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Speaker 1: accidental people to a group text, we've applied to a

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Speaker 1: group text, we've added people to a group email that

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Speaker 1: maybe shouldn't be on there. So when you think about

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Speaker 1: this Signal app, it is very secure. In fact, most

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Speaker 1: security experts recommend that you use Signal if you want

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Speaker 1: the most secure messaging. It's one of only two apps

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Speaker 1: that I know that end to end encrypt messages by default.

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Speaker 1: The other is WhatsApp. Now, WhatsApp brings a laundry list

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Speaker 1: of issues with it because it's owned by Meta Right,

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Speaker 1: and that has its whole issues with privacy and security.

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Speaker 1: But Signal, this is an independent app, and there was

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Speaker 1: no hacking here, There's no breach. Someone put in a

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Speaker 1: bad contact. Now here's the thing. This is not supposed

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Speaker 1: to be on government devices. They don't allow Signal. But again,

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Speaker 1: think about you at your work. How many regulations and

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Speaker 1: rules do you have at your work about what you

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Speaker 1: can use and what you can't use Oh we want

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Speaker 1: you to use teams, but you probably text folks at

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Speaker 1: your work using I message, Oh we want you to

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Speaker 1: use Google Drive. Well, maybe you uploaded something to Dropbox

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Speaker 1: and shared a link. We are human and this is

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Speaker 1: where the mistakes happen, human error. So be careful, whether

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Speaker 1: it's phishing, whether it's scams, whether it's military level messaging.

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Speaker 1: Technology can only go so far to protect us. The

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Speaker 1: weakest link isn't always the software. Most of the time

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Speaker 1: it is us, So stay skeptical, double check everything, use

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Speaker 1: a password manager, and if something fills off even for

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Speaker 1: a second, you have to slow down, take a breath,

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Speaker 1: double check, don't click, make sure what you're doing is

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Speaker 1: the right thing. That is how we get taken in

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Speaker 1: this day and age. I get emails every day from

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Speaker 1: folks saying I got hacked on Facebook. Ninety nine percent

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Speaker 1: of the time it is some sort of mistake they

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Speaker 1: made on their account. They fell for something, they click something.

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Speaker 1: Be careful, all right? Coming up Facebook brings back the

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Speaker 1: friend feed and your calls At triple eight Rich one

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Speaker 1: O one eight eight eight seven four to two four one

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Speaker 1: zero one. You are listening to Rich on Tech Welcome

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Speaker 1: back to rich on Tech. Rich Demiro here hanging out

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Speaker 1: with you talking technology at Triple A Rich one O one.

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Speaker 1: That's eight eight eight seven four to two four to

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Speaker 1: one zero one. The website is richon tech dot TV.

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Speaker 1: You can go there for the show notes. This is

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Speaker 1: episode one hundred and fifteen. You can get links to

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Speaker 1: anything I talk about right there. And if you're not

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Speaker 1: signed up for my newsletter, go ahead pop in your

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Speaker 1: email address. It comes out every weekend filled with all

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Speaker 1: kinds of tech tips and tricks and reviews and the

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Speaker 1: stories I do on TV. Let's go to Susan in

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Speaker 1: Santa Monica. Susan, you're on with Rich.

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Speaker 3: I Rich, thank you, and you are wonderful. And the

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Speaker 3: woman that answers the phone, she's absolutely wonderful too.

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Speaker 2: Thank you. It's Kim and she is awesome, and so

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Speaker 2: is Bobo. Wonderful. We've got a wonderful crew here.

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Speaker 3: You certainly do.

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Speaker 2: What can I help you with?

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Speaker 3: Okay, So I have an elderly friend, quite elderly. He'd

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Speaker 3: like to get the he wants the computer. I'd like

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Speaker 3: to get it at costco. It has to have a

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Speaker 3: good customer service on the phone, because nobody's available. He

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Speaker 3: doesn't want anybody to help him. It's got to be

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Speaker 3: really easy. He's never used a computer, he's got no email,

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Speaker 3: doesn't want it, no financials on there. He just wants

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Speaker 3: to be able to get on the internet like podcasts, research, whatever.

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Speaker 3: Money's not an issue. But and he hates his iPhone.

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Speaker 3: It's way too much for him. And he doesn't want

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Speaker 3: the iPhone to be talking to the computer. Exfinity is

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Speaker 3: his internet provider.

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Speaker 1: Okay, well I was going to recommend I think the

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Speaker 1: best customer service is Apple for sure.

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Speaker 2: Does he not want a MacBook?

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Speaker 3: Well, I mean he's not going to be talking to

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Speaker 3: his phone.

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Speaker 1: It does, okay, so you can make sure it doesn't.

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Speaker 1: But yes it does. You know, there are some synergies there,

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Speaker 1: but you can turn those off, so if you don't

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Speaker 1: want that to happen, you don't need it to happen.

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Speaker 1: But as he gets a little bit better with the computer,

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Speaker 1: he may enjoy that. But I think that the beauty

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Speaker 1: of Apple is that he can bring it in to

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Speaker 1: the Apple store if he if he ever needs help,

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Speaker 1: and they will walk him through whatever.

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Speaker 3: Can them.

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Speaker 1: Oh absolutely, you can call them too, So they've got

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Speaker 1: great customer service.

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Speaker 2: Great.

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Speaker 3: Customers call them for the iPhone, Oh won't they're not

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Speaker 3: very good?

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Speaker 1: Well, I mean they're the best, so I mean other

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Speaker 1: than I mean, after that, it's going to fall off

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Speaker 1: pretty quickly. I mean there are some other you know,

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Speaker 1: manufacturers like Lenovo that are known for having good customer

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Speaker 1: service as well, but they're definitely not going to be

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Speaker 1: as good as Apple. So I would say, look, I

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Speaker 1: think when you go to Costco, they only stock a

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Speaker 1: few computers, so I would steer towards the MacBook Air.

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Speaker 1: I think that's going to be the absolute cream of

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Speaker 1: the crop for him. The thing about the MacBook Air

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Speaker 1: is it's going to last for him ten years, so

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Speaker 1: he's not gonna have to worry about a new computer

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Speaker 1: for a long time.

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Speaker 2: Now.

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Speaker 1: If he gets another computer, write down these specs. But

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Speaker 1: I would recommend any computer there that you know, if

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Speaker 1: you if you see the laptops there, does.

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Speaker 2: He need a laptop?

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Speaker 3: Yeah, a laptop all right?

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Speaker 1: So if he needs a laptop, I would say, you know,

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Speaker 1: they only stock a few of him. Stay away from

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Speaker 1: the gaming laptops. He does not need that. But I

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Speaker 1: would say an Intel Core I five or an AMD

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Speaker 1: rise in five, So those are the Those are the

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Speaker 1: processors that you want. Then you want sixteen gigs of memory,

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Speaker 1: that's the RAM, and then you want for the hard

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Speaker 1: drive at least a five twelve a one terabyte would

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Speaker 1: be the best. And then graphics I wouldn't really worry about.

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Speaker 1: If he's just doing you know, web searches and stuff

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Speaker 1: like that, integrated graphics are going to be just fine.

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Speaker 1: So and of course you want you know, the Windows.

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Speaker 1: The latest Windows is Windows eleven. I think most of

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Speaker 1: the computers come with that at this point. But that's

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Speaker 1: I I'd stick towards the Apple MacBook Air for sure.

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Speaker 1: I think that's gonna be his best choice. After that,

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Speaker 1: I would just look at one of the computers there

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Speaker 1: the you know that they sell, and I think they're

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Speaker 1: all gonna be a great value. And usually at costco

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Speaker 1: you get a little bit more for your money than

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Speaker 1: you would anywhere else. But I think when it comes

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Speaker 1: to calling tech support, you know, you got to stick

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Speaker 1: with the big brands. So I think, you know, Dell

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Speaker 1: has good tech support. I do like as US as well. Uh,

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Speaker 1: those are the main companies in Lenovo, Like I mentioned,

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Speaker 1: so anyone that's doing business PCs like a Dell or

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Speaker 1: a Lenovo. You know you're gonna get pretty good customer

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Speaker 1: support because that's part of their game. Thanks for the call, Susan.

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Speaker 1: Hopefully he finds a nice computer he likes.

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Speaker 4: There.

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Speaker 1: Let me tell you about Facebook before we go to

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Speaker 1: break here. Facebook is bringing back the friends only feed.

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Speaker 1: This is how it all started, and now they're realizing

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Speaker 1: people are sick of all the nonsense on Facebook that

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Speaker 1: they're encountering on a daily basis, all the influencers, the brands,

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Speaker 1: the AI driven slop. So now they're going to add

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Speaker 1: this new friends to to the Facebook app, and this

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Speaker 1: will be a dedicated feed with posts only from friends

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Speaker 1: and family. That means you can see their photos, their videos,

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Speaker 1: their birthdays, their friends requests. This is rolling out right now.

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Speaker 1: This is going to replace the old tab that showed

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Speaker 1: your friend requests. That'll still be there somewhere else, but

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Speaker 1: it'll be a little bit more hidden than before. So

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Speaker 1: I tried finding this on my Facebook app. It's not

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Speaker 1: there just yet, but if you tap the little friends

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Speaker 1: right now, it just shows your friend requests. Soon that

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Speaker 1: will show a feed of just stuff from your friends.

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Speaker 1: You know what it's all about. Engagement. People are kind

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Speaker 1: of getting sick of all this nonsense that's populating their feeds.

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Speaker 1: So if they can make social media feel social again,

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Speaker 1: that I think will be a good thing because people

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Speaker 1: want that. We want more of our friends in our lives,

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Speaker 1: less of this nonsense from AI, which, by the way,

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Speaker 1: I've been sharing a ton of because shat GBT is

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Speaker 1: doing this great new thing with the photos. I will

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Speaker 1: tell you about that when we come back. Eight eight

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Speaker 1: to eight rich one oh one eight eight seven four

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Speaker 1: to two, four to one zero one. More of your

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Speaker 1: calls right here on rich on Tech right after this,

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Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging

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Speaker 1: out with you, talking technology at triple eight rich one

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Speaker 1: oh one. That's eight eight eight seven four to two,

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Speaker 1: four one zero one. The website for the show Richontech

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Speaker 1: dot TV. Get a lot of emails every week. Uh,

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Speaker 1: deb from Agora Hills Rights in. My son is planning

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Speaker 1: to get his twelve year old daughter a phone through Verizon,

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Speaker 1: probably an iPhone. I remember you telling callers not to

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Speaker 1: fall for the free phone deals and calling them a

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Speaker 1: ripoff because of the thirty six month contracts. He's wondering

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Speaker 1: what you recommend for a cheap iPhone if that even exists,

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Speaker 1: and what's the best way to add her to his

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Speaker 1: Verizon plan. She doesn't need the latest and greatest. He's

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Speaker 1: also considering just buying a phone out right to avoid

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Speaker 1: all the sales pitches and hassles preteens yikes, yikes, is

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Speaker 1: right for twelve year old. Now here's my guidance on

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Speaker 1: those deals, the free phone deals. Number One, they're not free.

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Speaker 1: You're beholden to that carrier for the next thirty six

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Speaker 1: months because you're basically, while you're not signing a contract,

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Speaker 1: you're financing that phone, and by them giving you that

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Speaker 1: phone for free, they're giving you the equivalent in a

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Speaker 1: credit over the next thirty six months. So let's say

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Speaker 1: that the phone is six hundred dollars. They'll take that

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Speaker 1: divided by thirty six months. You'll get the phone for

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Speaker 1: free up front, but basically you are getting the thirty

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Speaker 1: six months divided by the six or the six hundred

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Speaker 1: divided by the thirty six months, and so they'll charge

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Speaker 1: you for that, and then they'll give you a credit

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Speaker 1: for that. So yes, you are getting it for free.

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Speaker 1: But here's the thing, you're sticking with that carrier and

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Speaker 1: I have nothing against Verizon or any other carrier, and

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Speaker 1: my guidance on this always stays the same if you

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Speaker 1: do not plan on leaving your carrier, If you're going

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Speaker 1: to stick with Verizon for the next three years, anyway,

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Speaker 1: it's not a bad deal. You're just paying a little

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Speaker 1: bit more for your service. Because what I would recommend

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Speaker 1: to your son is to buy the iPhone sixteen E

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Speaker 1: outright for six hundred bucks and then go to something

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Speaker 1: like Visible, which charges twenty five dollars a month to

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Speaker 1: forty five for the phone and for unlimited service. So

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Speaker 1: that would be, if you do the math, much cheaper

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Speaker 1: than probably adding the twelve year old to the Verizon plan.

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Speaker 1: But it's also what's easy. It's also what you already have.

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Speaker 1: Most people don't want to deal with having two different

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Speaker 1: cell phone services, two different bills, all that stuff. But

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Speaker 1: if you want to save the most money, the easiest

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Speaker 1: way is just buy the phone outright and get an

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Speaker 1: mv and O. Whether it's Mint Mobile, whether it is Visible,

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Speaker 1: those are two good mv and o's that will save you.

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Speaker 1: Mv and o's Mobile Virtual Network Operator Visible runs on

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Speaker 1: the Verizon network, and Mint Mobile is actually owned by

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Speaker 1: T Mobile and it runs on the T Mobile network.

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Speaker 1: So again, Dev, just you know, do what's best for

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Speaker 1: your situation. I have nothing against those deals, They're just

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Speaker 1: not a free phone. You can't walk away the next

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Speaker 1: day and with that free phone. Eighty eight Rich one

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Speaker 1: oh one eight eight eight seven four to two four

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Speaker 1: to one zero one.

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Speaker 2: Emma in San Bernardino, you're on with Rich.

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Speaker 5: I wish. I am going through a family emergency. I

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Speaker 5: am trying to book a lass manpula to Wahaka, and

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Speaker 5: I was wondering what search engines do you recommend. I mean,

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Speaker 5: I've been looking for a day or so and then

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Speaker 5: they go up to go down, obviously, but I looked

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Speaker 5: at what was it called my Trip, and it seems

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Speaker 5: too good.

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Speaker 6: To be true.

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Speaker 1: It probably is to be too good to be true.

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Speaker 1: I've not heard of that website my Trip, Yes, I've

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Speaker 1: not heard of that one. So the only place that

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Speaker 1: I look for fares is Google Flights. So that is

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Speaker 1: the absolute best way to look for flights. If you

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Speaker 1: are right up against date of a flight, you're gonna

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Speaker 1: be paying a lot no matter what. There is no

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Speaker 1: such thing as a discounted fare when it comes to

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Speaker 1: right up against the time of the flight. So the

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Speaker 1: best way to do this a couple of things. If

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Speaker 1: you have miles, that could be the best way to

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Speaker 1: buy the flight. So a website like points yeah dot

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Speaker 1: com if you maybe have a credit card with Points,

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Speaker 1: or you can even see there's two websites I recommend

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Speaker 1: points dot com and point dot me. And they may

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Speaker 1: have some paid services. You might be able to get

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Speaker 1: a flight a search for free. But the beauty of

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Speaker 1: those is that they figure out ways of using your

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Speaker 1: miles in ways that you might not think of. So

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Speaker 1: I know you said you had to go to a

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Speaker 1: certain destination. You may find that the miles on the

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Speaker 1: main airline. Let's say that Jet blueflies there. You may

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Speaker 1: find that on sorry, let's say Delta. You have your

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Speaker 1: miles with Delta, but yet Blue also flies there. But

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Speaker 1: maybe you can transfer your miles into Jet Blue using

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Speaker 1: your credit card. So those websites will help you unearth

433
00:22:07,920 --> 00:22:10,400
Speaker 1: those sorts of things that you may not think of yourself.

434
00:22:10,440 --> 00:22:11,520
Speaker 2: So first off, I check that.

435
00:22:12,359 --> 00:22:14,879
Speaker 1: The second thing I would check is if this is

436
00:22:14,920 --> 00:22:18,359
Speaker 1: sort of a bereavement fair, you may be able to

437
00:22:18,400 --> 00:22:21,480
Speaker 1: call the airline directly and ask them if they offer

438
00:22:21,560 --> 00:22:26,160
Speaker 1: that may not be much cheaper, but you might get

439
00:22:26,200 --> 00:22:28,120
Speaker 1: you know, like some airlines may offer up to ten

440
00:22:28,160 --> 00:22:31,040
Speaker 1: percent off, so you might be able to figure that

441
00:22:31,119 --> 00:22:33,639
Speaker 1: out by calling the airline directly. But what I would

442
00:22:33,640 --> 00:22:36,600
Speaker 1: do is, I think your best bet right now is

443
00:22:36,640 --> 00:22:40,359
Speaker 1: going to be finding the cheapest data fly and the

444
00:22:40,440 --> 00:22:45,000
Speaker 1: cheapest combination of places to fly from. So on Google Flights,

445
00:22:45,119 --> 00:22:49,280
Speaker 1: which is flights dot Google dot com. Instead of choosing

446
00:22:49,320 --> 00:22:52,800
Speaker 1: a specific airport, like, for instance, you're in San Bernardino,

447
00:22:53,359 --> 00:22:56,320
Speaker 1: I would type in is Ontario close to there? I

448
00:22:56,359 --> 00:22:58,520
Speaker 1: would think so right, so I would put like Ontario,

449
00:22:59,119 --> 00:23:02,000
Speaker 1: or or I would put Los Angeles right, and instead

450
00:23:02,040 --> 00:23:05,840
Speaker 1: of choosing LAX, choose the city of Los Angeles, and

451
00:23:05,880 --> 00:23:09,040
Speaker 1: that will choose all of the airports nearby. Actually it's

452
00:23:09,080 --> 00:23:11,560
Speaker 1: not choosing Ontario, so I guess they don't consider that.

453
00:23:11,600 --> 00:23:14,320
Speaker 1: So let's say let's just type in Ontario O nta

454
00:23:14,600 --> 00:23:19,560
Speaker 1: Rio Ontario, California. Okay, So if you choose Ontario, California,

455
00:23:19,600 --> 00:23:22,639
Speaker 1: that will choose Ontario airport and also LAX, which is

456
00:23:22,680 --> 00:23:24,919
Speaker 1: going to give you a much wider swath. But I

457
00:23:24,920 --> 00:23:27,399
Speaker 1: would even open it up further to Burbank as well.

458
00:23:27,760 --> 00:23:30,439
Speaker 1: So now you've got three airports that you're looking for

459
00:23:30,520 --> 00:23:34,280
Speaker 1: flights from. And then the city that you said, what

460
00:23:34,400 --> 00:23:38,560
Speaker 1: was the city, Wahakah, So you put that in as

461
00:23:38,600 --> 00:23:41,360
Speaker 1: your destination and see if there's any airports that are nearby.

462
00:23:41,440 --> 00:23:44,320
Speaker 1: And then also the thing you want to do is

463
00:23:44,440 --> 00:23:47,000
Speaker 1: just look one way at a time, So choose each

464
00:23:47,080 --> 00:23:49,439
Speaker 1: flight one way at a time instead of that round trip,

465
00:23:49,880 --> 00:23:52,120
Speaker 1: and that will help you sort of come up with

466
00:23:52,680 --> 00:23:56,840
Speaker 1: the cheapest possible option. And I will tell you my experience,

467
00:23:57,359 --> 00:24:01,280
Speaker 1: fares jump up seven days before you have to fly.

468
00:24:01,440 --> 00:24:04,760
Speaker 1: And the reason for that is because business travelers have

469
00:24:04,880 --> 00:24:07,880
Speaker 1: money to burn, and that's where the airlines really make

470
00:24:07,920 --> 00:24:09,960
Speaker 1: their money. They don't make it on the leisure travelers

471
00:24:09,960 --> 00:24:12,560
Speaker 1: that are booking, you know, sixty ninety one hundred and

472
00:24:12,600 --> 00:24:15,040
Speaker 1: eighty days in advance. They know those people are going

473
00:24:15,080 --> 00:24:17,760
Speaker 1: to book because they're booking for their kids, they're booking

474
00:24:17,800 --> 00:24:21,160
Speaker 1: for spring break, they're booking when they have vacation. Where

475
00:24:21,240 --> 00:24:24,320
Speaker 1: airlines really make their money is on that last minute travel,

476
00:24:24,680 --> 00:24:26,680
Speaker 1: and so they know seven days before. When you work

477
00:24:26,680 --> 00:24:28,959
Speaker 1: for a big company, you don't care what that airfare

478
00:24:29,040 --> 00:24:30,840
Speaker 1: is because you've got to get to that business meeting.

479
00:24:31,080 --> 00:24:32,679
Speaker 1: You've got to get to that event. You've got to

480
00:24:32,680 --> 00:24:35,080
Speaker 1: get to that conference, whatever it is. They know they've

481
00:24:35,160 --> 00:24:38,320
Speaker 1: got you, and so that is what I recommend. I

482
00:24:38,359 --> 00:24:42,600
Speaker 1: book airfares all day, every day, and believe me, at

483
00:24:42,600 --> 00:24:46,080
Speaker 1: any given moment, I am searching for I've got my

484
00:24:46,320 --> 00:24:50,320
Speaker 1: tracked fares on let's see right now, I've got one, two, three,

485
00:24:50,800 --> 00:24:54,360
Speaker 1: four tracked fares and I watch those prices go up

486
00:24:54,400 --> 00:24:57,639
Speaker 1: down around all over the place. Thanks for the call, Emma.

487
00:24:58,200 --> 00:25:02,600
Speaker 1: Hopefully you can find a flight that fits your chat gbt.

488
00:25:02,800 --> 00:25:05,959
Speaker 1: This week, you might have noticed people are tweeting and

489
00:25:06,000 --> 00:25:09,600
Speaker 1: sharing on social media all kinds of images from chat GBT.

490
00:25:10,280 --> 00:25:14,359
Speaker 1: Chat Ebt did a major upgrade to their image generation tool,

491
00:25:14,720 --> 00:25:17,760
Speaker 1: which is now built right into chat ebt. You can

492
00:25:17,800 --> 00:25:20,119
Speaker 1: access chat gibt by going to chat dot com. By

493
00:25:20,160 --> 00:25:23,680
Speaker 1: the way, they opened it up for free and paid users,

494
00:25:23,680 --> 00:25:27,200
Speaker 1: but people started using this so much it was melting

495
00:25:27,240 --> 00:25:30,919
Speaker 1: the servers at chatbt and they had to limit it

496
00:25:30,960 --> 00:25:33,439
Speaker 1: to just paid users. Now thankfully, I'm a paid user

497
00:25:33,920 --> 00:25:35,879
Speaker 1: and I have been using the heck out of this.

498
00:25:36,119 --> 00:25:38,879
Speaker 1: I absolutely love it. So they used to have this

499
00:25:38,960 --> 00:25:42,560
Speaker 1: image generation tool called Dolly three, but now they are

500
00:25:42,600 --> 00:25:46,560
Speaker 1: replacing that with just this default image generation inside chat gibt,

501
00:25:46,720 --> 00:25:49,320
Speaker 1: so in the regular chat you can just say, generate

502
00:25:49,359 --> 00:25:53,159
Speaker 1: me an image that looks like this or whatever you want.

503
00:25:53,400 --> 00:25:57,480
Speaker 1: It's more lifelike, it has logos, you can make transparent backgrounds.

504
00:25:57,520 --> 00:26:01,040
Speaker 1: The text, for the first time ever, is readable. So

505
00:26:01,200 --> 00:26:03,199
Speaker 1: it used to be that AI had a real problem

506
00:26:03,200 --> 00:26:07,240
Speaker 1: with generating text. This time it is perfect every single time.

507
00:26:07,280 --> 00:26:10,680
Speaker 1: And the other thing you can do is upload an

508
00:26:10,720 --> 00:26:13,800
Speaker 1: image and ask it to modify that image in any

509
00:26:13,880 --> 00:26:16,320
Speaker 1: style you want. So a lot of people are doing

510
00:26:16,320 --> 00:26:20,960
Speaker 1: this Jibli style. This is like a Japanese animation art house.

511
00:26:21,200 --> 00:26:26,320
Speaker 1: So people were generating images like that and they're amazing.

512
00:26:26,480 --> 00:26:29,920
Speaker 1: I mean, it's quite incredible. And of course, yes, there's

513
00:26:29,920 --> 00:26:33,960
Speaker 1: this whole debate over AI and copyrighted images and images

514
00:26:33,960 --> 00:26:36,480
Speaker 1: in the style of things and how artists are going

515
00:26:36,560 --> 00:26:40,000
Speaker 1: to fare because now chat gbt can make such great

516
00:26:40,040 --> 00:26:43,240
Speaker 1: images and it's all very much a concern, And yes,

517
00:26:43,280 --> 00:26:47,280
Speaker 1: people will be losing jobs. Entry level jobs in generation

518
00:26:47,560 --> 00:26:51,040
Speaker 1: of images will be lost because of this, because you

519
00:26:51,119 --> 00:26:53,520
Speaker 1: no longer need to know how to use Canva or

520
00:26:53,560 --> 00:26:56,879
Speaker 1: even Photoshop to make an amazing image. And so yeah,

521
00:26:56,920 --> 00:27:00,320
Speaker 1: this changes the dynamic of our world. But it's incredible.

522
00:27:00,760 --> 00:27:03,159
Speaker 1: It's amazing, and I think you shall play with it

523
00:27:03,240 --> 00:27:06,040
Speaker 1: because you can't hide from this stuff. It is happening,

524
00:27:06,160 --> 00:27:09,159
Speaker 1: it is changing, and we have to adapt. And I

525
00:27:09,200 --> 00:27:11,120
Speaker 1: do feel sorry for the artists that have made their

526
00:27:11,160 --> 00:27:15,080
Speaker 1: living making images like this, because now you can literally,

527
00:27:15,160 --> 00:27:19,760
Speaker 1: in plain text, generate something that is quite incredible. And

528
00:27:19,800 --> 00:27:22,040
Speaker 1: I know because I was doing it all weekend. So

529
00:27:22,160 --> 00:27:24,280
Speaker 1: take an image, upload it and say make this in

530
00:27:24,320 --> 00:27:26,520
Speaker 1: the style of whatever you want a muppet. You can

531
00:27:26,560 --> 00:27:29,920
Speaker 1: turn yourself into a muppet. Yes, that's what I did

532
00:27:29,960 --> 00:27:32,560
Speaker 1: this weekend. You can turn well, I mean on chat

533
00:27:32,640 --> 00:27:36,119
Speaker 1: ebt and become a muppet. I mean, you could really

534
00:27:36,119 --> 00:27:39,200
Speaker 1: have fun. I said, make make a an old timey

535
00:27:39,280 --> 00:27:44,359
Speaker 1: newspaper poster style advertising my newsletter. It did that and

536
00:27:44,400 --> 00:27:47,080
Speaker 1: it gets everything really really good. You can turn any

537
00:27:47,160 --> 00:27:53,280
Speaker 1: image into a Dolly Renaissance portrait. Whatever you can think of,

538
00:27:53,359 --> 00:27:56,200
Speaker 1: any famous artist, it will make an image in that style.

539
00:27:56,359 --> 00:27:57,440
Speaker 2: It is quite incredible.

540
00:27:58,119 --> 00:28:00,600
Speaker 1: Anyway, if you're on the free chatchibt, you gotta wait

541
00:28:00,640 --> 00:28:03,439
Speaker 1: a bit until the paid people have their turn, but

542
00:28:03,480 --> 00:28:05,840
Speaker 1: eventually it'll make its way to you. Eight eight eight

543
00:28:05,960 --> 00:28:08,760
Speaker 1: rich one O one eight eight eight seven four to two,

544
00:28:08,840 --> 00:28:11,119
Speaker 1: four to one zero one. My name is Rich d'miro.

545
00:28:11,320 --> 00:28:16,800
Speaker 1: You are listening to Rich on Tech. Welcome to rich

546
00:28:16,920 --> 00:28:19,520
Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging

547
00:28:19,520 --> 00:28:23,000
Speaker 1: out with you talking technology at triple eight Rich one

548
00:28:23,040 --> 00:28:27,200
Speaker 1: O one eight eight eight seven four to two four

549
00:28:27,480 --> 00:28:31,040
Speaker 1: one zero one. This is the show where I talk

550
00:28:31,080 --> 00:28:32,960
Speaker 1: about the tech stuff I think you should know about.

551
00:28:33,600 --> 00:28:36,360
Speaker 1: It's also the place where I answer your questions about technology.

552
00:28:37,240 --> 00:28:42,280
Speaker 1: Phone lines are open, website also open Richontech dot TV.

553
00:28:42,480 --> 00:28:45,320
Speaker 1: Hit contact if you'd like to email me. We'll get

554
00:28:45,320 --> 00:28:49,080
Speaker 1: some of your emails and calls on as well. Let's

555
00:28:49,120 --> 00:28:54,160
Speaker 1: go to Richard in Bell, California.

556
00:28:55,240 --> 00:28:58,480
Speaker 7: Yes, I got all those apps installed on all my

557
00:28:58,640 --> 00:29:02,440
Speaker 7: devices that let you know when the phone is charged

558
00:29:02,520 --> 00:29:05,520
Speaker 7: up to night percent or drains down to twenty percent.

559
00:29:05,960 --> 00:29:08,120
Speaker 7: The problem is those things go off at three in

560
00:29:08,160 --> 00:29:11,400
Speaker 7: the morning and wipe me up, you know, because the

561
00:29:12,200 --> 00:29:14,280
Speaker 7: device is drained down.

562
00:29:15,400 --> 00:29:17,760
Speaker 1: Is it really sound like my house? My wife gives

563
00:29:17,800 --> 00:29:21,120
Speaker 1: me issues every day. She's like, there's so many things

564
00:29:21,160 --> 00:29:22,680
Speaker 1: going off in the middle of the night. I'm like, yeah,

565
00:29:22,680 --> 00:29:26,800
Speaker 1: that's all the gadgets I'm testing. Can't can't silence them all?

566
00:29:28,840 --> 00:29:34,360
Speaker 7: Is it necessary to you know, not charge up to

567
00:29:34,440 --> 00:29:37,440
Speaker 7: one hundred percent. They say it damages the battery, and

568
00:29:37,880 --> 00:29:40,040
Speaker 7: why can't they make the phones where we could just

569
00:29:40,160 --> 00:29:42,560
Speaker 7: leave it plugged in all the time while we're at home.

570
00:29:43,120 --> 00:29:46,560
Speaker 1: Well, a lot of people do. And so Richard, what

571
00:29:46,600 --> 00:29:47,880
Speaker 1: do you have an iPhone or an Android?

572
00:29:48,440 --> 00:29:51,240
Speaker 7: I got an Android and some tablets and some a

573
00:29:51,280 --> 00:29:53,240
Speaker 7: lot of old phones I use.

574
00:29:53,840 --> 00:29:56,240
Speaker 2: Well, here here's my guidance on this.

575
00:29:56,360 --> 00:29:59,000
Speaker 1: So I mean, you know, look, if you're keeping your

576
00:29:59,000 --> 00:30:01,120
Speaker 1: phone for seven years, yeah, you got to think about

577
00:30:01,120 --> 00:30:03,960
Speaker 1: the battery, right, But I think most of the modern

578
00:30:04,040 --> 00:30:07,320
Speaker 1: phones that we have, the batteries they're good, and yes,

579
00:30:07,520 --> 00:30:11,520
Speaker 1: charging and decharging and you know, draining the battery definitely

580
00:30:11,800 --> 00:30:16,520
Speaker 1: has an effect on the phone. But now both iPhone

581
00:30:16,600 --> 00:30:20,000
Speaker 1: and Android natively. And I think you can ditch the

582
00:30:20,040 --> 00:30:22,360
Speaker 1: apps that you have. By the way, Richard, I think

583
00:30:22,400 --> 00:30:25,240
Speaker 1: you can uninstall those because that's a nuisance. You don't

584
00:30:25,240 --> 00:30:26,959
Speaker 1: need to wake up, you don't need to disrupt your

585
00:30:27,000 --> 00:30:29,360
Speaker 1: sleep in the middle of the night to unplug your phone. Now,

586
00:30:29,400 --> 00:30:31,120
Speaker 1: I test every phone in the world. I leave them

587
00:30:31,120 --> 00:30:34,000
Speaker 1: plugged in, I charge them up. Yes, it does have

588
00:30:34,240 --> 00:30:37,400
Speaker 1: a bit of an impact on the battery life. So

589
00:30:38,120 --> 00:30:40,160
Speaker 1: if you're worried and you're trying to keep your phone

590
00:30:40,200 --> 00:30:42,440
Speaker 1: for a very long time, I would be concerned. But

591
00:30:43,120 --> 00:30:46,120
Speaker 1: if you have an iPhone or a Samsung, they have

592
00:30:46,480 --> 00:30:50,360
Speaker 1: battery optimization and health features built right into the phone.

593
00:30:50,360 --> 00:30:53,080
Speaker 1: You probably never even noticed. But if you go into

594
00:30:53,200 --> 00:30:57,240
Speaker 1: the iPhone, look for battery and then tap go into

595
00:30:57,320 --> 00:31:01,160
Speaker 1: settings battery and then tap charging, and you'll see there's

596
00:31:01,160 --> 00:31:03,840
Speaker 1: a charge limit, so you can do eighty eighty five,

597
00:31:04,000 --> 00:31:08,400
Speaker 1: ninety ninety five or one hundred, and your iPhone software

598
00:31:08,440 --> 00:31:12,600
Speaker 1: will actually recommend a charge limit for you. And so,

599
00:31:12,720 --> 00:31:15,479
Speaker 1: for instance, mine is saying, based on your iPhone habits,

600
00:31:15,480 --> 00:31:18,080
Speaker 1: a charge limit of ninety percent is recommended to help

601
00:31:18,120 --> 00:31:20,720
Speaker 1: preserve your battery and so I can tap that and

602
00:31:20,760 --> 00:31:24,480
Speaker 1: my phone will automatically optimize the battery charging on its own,

603
00:31:25,000 --> 00:31:28,640
Speaker 1: So you can do that and just leave that there, okay,

604
00:31:29,360 --> 00:31:32,000
Speaker 1: and if you need more, you can always just override

605
00:31:32,000 --> 00:31:35,440
Speaker 1: that at any time. If you're on Samsung, if you

606
00:31:35,520 --> 00:31:39,720
Speaker 1: go into your settings, Settings and then battery, you will

607
00:31:39,720 --> 00:31:43,640
Speaker 1: notice they also have a section labeled battery protection. Now

608
00:31:43,640 --> 00:31:45,440
Speaker 1: this is on the latest software, which may or may

609
00:31:45,520 --> 00:31:47,160
Speaker 1: not be on your phone, but it is rolling out

610
00:31:47,160 --> 00:31:49,560
Speaker 1: to some of the older devices. But if you tap

611
00:31:49,640 --> 00:31:53,120
Speaker 1: that and tap battery protection, turn it on, you've got

612
00:31:53,160 --> 00:31:55,960
Speaker 1: basic battery protection. When your battery is charged to one

613
00:31:56,000 --> 00:31:58,880
Speaker 1: hundred percent, charging will stop until the battery drops down

614
00:31:58,880 --> 00:32:01,600
Speaker 1: to ninety five percent and we'll start charging again. So

615
00:32:01,640 --> 00:32:04,560
Speaker 1: that way your battery is not constantly being charged all

616
00:32:04,600 --> 00:32:06,880
Speaker 1: day long at one hundred percent. It'll wait until it

617
00:32:06,960 --> 00:32:10,440
Speaker 1: drops down, then it'll trigger again to charge. Then you've

618
00:32:10,440 --> 00:32:14,080
Speaker 1: got adaptive stop charging at eighty percent while you're asleep,

619
00:32:14,120 --> 00:32:17,160
Speaker 1: and switch to basic before you wake. Sleep time is

620
00:32:17,280 --> 00:32:21,040
Speaker 1: estimated used on your phone is estimated based on your

621
00:32:21,080 --> 00:32:24,680
Speaker 1: phone usage patterns, and then you've got the maximum protection,

622
00:32:24,760 --> 00:32:27,320
Speaker 1: which is your battery will stop charging when it reaches

623
00:32:27,360 --> 00:32:31,000
Speaker 1: eighty percent. So my advice in general is if you're

624
00:32:31,040 --> 00:32:34,240
Speaker 1: a person that swaps your phone out every three years,

625
00:32:34,360 --> 00:32:37,320
Speaker 1: you probably don't have to worry about the battery and

626
00:32:37,360 --> 00:32:39,320
Speaker 1: how you're charging it. It's probably going to be fine

627
00:32:39,320 --> 00:32:41,520
Speaker 1: for those three years. If you're keeping it for a

628
00:32:41,680 --> 00:32:44,120
Speaker 1: very long time, then yes, I would go into some

629
00:32:44,200 --> 00:32:46,600
Speaker 1: of these settings and be more aware of how you

630
00:32:47,080 --> 00:32:49,520
Speaker 1: charge your phone and how you're charging it. If you

631
00:32:49,560 --> 00:32:54,360
Speaker 1: don't have access to these battery optimization features in your software.

632
00:32:54,640 --> 00:32:57,640
Speaker 1: Then I would say you probably want to charge your

633
00:32:57,640 --> 00:33:00,239
Speaker 1: phone up, maybe up to one hundred percent, and then

634
00:33:00,280 --> 00:33:03,480
Speaker 1: let it get down to about twenty five percent. Don't

635
00:33:03,520 --> 00:33:05,600
Speaker 1: ride it all the way to zero before you charge

636
00:33:05,600 --> 00:33:09,080
Speaker 1: it up again. Really, from what I understand, batteries when

637
00:33:09,080 --> 00:33:11,880
Speaker 1: they get down to under twenty percent, that's when it

638
00:33:11,920 --> 00:33:14,640
Speaker 1: really strains them. And so if you're going down, if

639
00:33:14,640 --> 00:33:17,040
Speaker 1: you're going up to one hundred and down to zero

640
00:33:17,200 --> 00:33:19,600
Speaker 1: every single time, that's putting a lot of strain on

641
00:33:19,640 --> 00:33:22,960
Speaker 1: your battery. And so what I'd recommend is that eighty

642
00:33:23,160 --> 00:33:26,040
Speaker 1: that twenty to eighty percent is the sweet spot for

643
00:33:26,080 --> 00:33:28,480
Speaker 1: today's modern batteries. That's where you kind of want to

644
00:33:28,560 --> 00:33:30,920
Speaker 1: keep your phone, and you can use that software built

645
00:33:30,920 --> 00:33:33,880
Speaker 1: into your devices Richard to help make that happen.

646
00:33:33,880 --> 00:33:34,640
Speaker 2: But good question.

647
00:33:35,760 --> 00:33:38,040
Speaker 1: But if yeah, if you're exchanging your phone all the time,

648
00:33:38,120 --> 00:33:40,560
Speaker 1: trading it in, not giving it to a family member,

649
00:33:40,560 --> 00:33:42,960
Speaker 1: when you're done, sure, ride the heck out of the battery.

650
00:33:42,960 --> 00:33:43,720
Speaker 2: You'll be just fine.

651
00:33:45,360 --> 00:33:48,520
Speaker 1: By the way, if you have let me get this

652
00:33:48,600 --> 00:33:51,160
Speaker 1: piece of news here. If you have Spectrum TV, which

653
00:33:51,160 --> 00:33:54,600
Speaker 1: I know a lot of folks do, they are rebundling cable.

654
00:33:54,880 --> 00:33:57,960
Speaker 1: This is so interesting. They just keep adding streaming services

655
00:33:57,960 --> 00:34:00,280
Speaker 1: to the mix. So if you are a spec Trum

656
00:34:00,360 --> 00:34:04,080
Speaker 1: TV Select subscriber, you now have access to Peacock at

657
00:34:04,120 --> 00:34:10,160
Speaker 1: no extra charge. So you're getting Peacock Premium. Now, that's interesting.

658
00:34:10,160 --> 00:34:12,840
Speaker 1: It's Peacock Premium, but it says it's the ADS supported.

659
00:34:12,880 --> 00:34:16,839
Speaker 1: So let me see what that means. Peacock plans, because

660
00:34:16,840 --> 00:34:19,279
Speaker 1: I have Peacock. Mine is not I thought it was

661
00:34:19,320 --> 00:34:22,239
Speaker 1: premium was the one? Oh okay, well this is a

662
00:34:22,680 --> 00:34:26,279
Speaker 1: this is a funny way to name something. Peacock Premium

663
00:34:26,600 --> 00:34:30,960
Speaker 1: still has ADS, but Peacock Premium plus say that three times.

664
00:34:30,680 --> 00:34:32,080
Speaker 2: Fast does not have ads.

665
00:34:32,760 --> 00:34:35,400
Speaker 1: So Peacock Premium is eight bucks a month, but you're

666
00:34:35,440 --> 00:34:38,040
Speaker 1: getting that for free now. If you have Spectrum TV,

667
00:34:38,200 --> 00:34:42,040
Speaker 1: this is happening right now, available immediately, and this is

668
00:34:42,640 --> 00:34:45,399
Speaker 1: an addition to all the other streaming services they're giving

669
00:34:45,440 --> 00:34:50,160
Speaker 1: you Max Disney plus, ESPN plus, Paramount plus Vix and

670
00:34:50,239 --> 00:34:53,279
Speaker 1: the Tennis channel. I know, Bobo, you're excited about the

671
00:34:53,280 --> 00:34:56,800
Speaker 1: tennis channel. Oh no, Venus and Serena aren't planned anymore.

672
00:34:56,840 --> 00:34:59,600
Speaker 2: So it's kind of you're over it. You're done, You're done. Watching.

673
00:34:59,640 --> 00:35:01,920
Speaker 1: I know people were into tennis last week. They had

674
00:35:01,920 --> 00:35:04,520
Speaker 1: that big tournament in Indian Wells. I know people were

675
00:35:04,520 --> 00:35:05,279
Speaker 1: excited about that.

676
00:35:05,760 --> 00:35:05,880
Speaker 6: Uh.

677
00:35:05,920 --> 00:35:07,719
Speaker 1: And I used to play tennis as a kid, so

678
00:35:07,880 --> 00:35:09,560
Speaker 1: I do. I do have a soft spot for tennis.

679
00:35:09,600 --> 00:35:11,520
Speaker 1: I know there's a big war, you know between the

680
00:35:11,520 --> 00:35:15,640
Speaker 1: pickleball lovers and the tennis lovers. Why because they're converting

681
00:35:16,000 --> 00:35:19,879
Speaker 1: tennis courts into pickleball courts and the tennis people hate that. Oh,

682
00:35:20,040 --> 00:35:22,400
Speaker 1: don't send me the angry emails. I'm not converting your

683
00:35:22,440 --> 00:35:26,560
Speaker 1: courts anyway. Available right now, So if you have Spectrum

684
00:35:26,560 --> 00:35:29,480
Speaker 1: TV Select, you now have Peacock Premium eight eight eight

685
00:35:29,600 --> 00:35:32,200
Speaker 1: rich one O one eight eight eight seven four to

686
00:35:32,200 --> 00:35:34,839
Speaker 1: two four one zero one. More rich on Tech right

687
00:35:34,880 --> 00:35:40,480
Speaker 1: after this. Welcome back to rich on Tech. Rich Demiro

688
00:35:40,640 --> 00:35:45,000
Speaker 1: here hanging out with you talking technology at Triple eight

689
00:35:45,320 --> 00:35:48,960
Speaker 1: Rich one oh one eight eight eight seven four to

690
00:35:49,000 --> 00:35:52,920
Speaker 1: two four one zero one. I hope you're having a

691
00:35:52,960 --> 00:35:56,920
Speaker 1: great day. The website for the show is Richontech dot tv.

692
00:35:58,000 --> 00:35:59,719
Speaker 1: If you're just finding me for the first time, I

693
00:35:59,800 --> 00:36:03,040
Speaker 1: know we're recently on WOAR in New York City. Thanks

694
00:36:03,040 --> 00:36:06,160
Speaker 1: for finding us. I'm getting the emails from you folks,

695
00:36:06,239 --> 00:36:08,920
Speaker 1: and I absolutely love the fact that you're finding us

696
00:36:08,960 --> 00:36:11,759
Speaker 1: and enjoying the show. It makes my day when I

697
00:36:11,760 --> 00:36:13,480
Speaker 1: get an email that says, hey, Rich, I like what

698
00:36:13,480 --> 00:36:16,400
Speaker 1: you're doing because it's very validating. We all need to

699
00:36:16,440 --> 00:36:19,320
Speaker 1: be validated in this world, right, and so my validation

700
00:36:19,400 --> 00:36:20,440
Speaker 1: comes from your emails.

701
00:36:20,440 --> 00:36:21,279
Speaker 2: Thank you very much.

702
00:36:22,440 --> 00:36:27,960
Speaker 1: Let's go to Let's go to Ace, Ace and pear Blossom.

703
00:36:28,040 --> 00:36:28,239
Speaker 6: Rich.

704
00:36:28,320 --> 00:36:30,000
Speaker 8: I like your show, dude, Thank you.

705
00:36:31,080 --> 00:36:33,480
Speaker 6: And I'm a longtime listener back to Jeff Levy and

706
00:36:33,560 --> 00:36:36,839
Speaker 6: Leo Laporte, and I think you're the best replacement so far.

707
00:36:37,000 --> 00:36:39,239
Speaker 2: Oh wow, well thank you.

708
00:36:39,239 --> 00:36:41,919
Speaker 6: You know, I got really a big problem. I'm an

709
00:36:41,960 --> 00:36:46,239
Speaker 6: old senior seventy eight years old on low income Social Security,

710
00:36:46,280 --> 00:36:49,480
Speaker 6: and I live alone, and I don't have good vision anymore.

711
00:36:49,480 --> 00:36:52,719
Speaker 6: I've use the magnifier all the time, which really is

712
00:36:52,719 --> 00:36:56,440
Speaker 6: a pain in the button. And today when I went

713
00:36:56,520 --> 00:37:01,120
Speaker 6: to go on Amazon, I found up my cash was full,

714
00:37:01,200 --> 00:37:03,160
Speaker 6: so I had to go empty the cash. That was

715
00:37:03,200 --> 00:37:05,880
Speaker 6: a big pain. And then when I came back to Amazon,

716
00:37:05,920 --> 00:37:08,600
Speaker 6: they went, oh, hey, you need to sign in again.

717
00:37:09,080 --> 00:37:10,960
Speaker 6: And when I signed in again, well, you need to

718
00:37:10,960 --> 00:37:14,600
Speaker 6: go and get this secret number from your Yahoo email.

719
00:37:14,760 --> 00:37:17,399
Speaker 6: So when I go to my Yahoo email to get

720
00:37:17,400 --> 00:37:20,880
Speaker 6: the secret number, I'm signed out of Yahoo too now

721
00:37:21,400 --> 00:37:25,319
Speaker 6: and I'm signed out of my Gmail and Gmail, which

722
00:37:25,320 --> 00:37:28,480
Speaker 6: I'm trying to do all morning. When they got rid

723
00:37:28,480 --> 00:37:33,319
Speaker 6: of the HTML easy fast Gmail, they screwed everybody that

724
00:37:33,960 --> 00:37:39,319
Speaker 6: our old people on dial up ISP. It takes me

725
00:37:39,480 --> 00:37:42,880
Speaker 6: a fast way to get into the Gmail. Now. My

726
00:37:42,960 --> 00:37:46,959
Speaker 6: Gmail account is two hours of reload, reload, sit and wait.

727
00:37:47,480 --> 00:37:49,479
Speaker 6: It took me seven days one time.

728
00:37:49,600 --> 00:37:52,040
Speaker 2: Oh my gosh, seven days. So you might as well

729
00:37:52,080 --> 00:37:52,640
Speaker 2: send a letter.

730
00:37:52,840 --> 00:37:55,000
Speaker 6: Well, yeah, I mean it makes it. And all the time,

731
00:37:55,080 --> 00:37:58,120
Speaker 6: I can't get onto Amazon to buy my food. I

732
00:37:58,840 --> 00:38:00,920
Speaker 6: can't drive anywhere. I got to get most of my

733
00:38:01,000 --> 00:38:02,080
Speaker 6: food from Amazon.

734
00:38:02,360 --> 00:38:03,719
Speaker 2: What kind of dial up? Are you on?

735
00:38:05,600 --> 00:38:06,879
Speaker 6: The cheapest one out there?

736
00:38:08,680 --> 00:38:09,000
Speaker 2: Oh?

737
00:38:09,080 --> 00:38:11,960
Speaker 1: Man, I mean that's yeah, that's that's rough because it's slow.

738
00:38:12,960 --> 00:38:14,960
Speaker 1: What are they charge for dial up these days?

739
00:38:15,280 --> 00:38:18,440
Speaker 6: It's like around one hundred bucks a month.

740
00:38:18,320 --> 00:38:21,520
Speaker 1: A hundred year, one hundred bucks a year something like that. Okay,

741
00:38:21,520 --> 00:38:22,800
Speaker 1: I was gonna say, a hundred bucks a month. You

742
00:38:22,840 --> 00:38:25,120
Speaker 1: might as well switch. Do you not have access to

743
00:38:25,560 --> 00:38:26,880
Speaker 1: faster internet in your area?

744
00:38:26,960 --> 00:38:27,880
Speaker 2: For that?

745
00:38:28,400 --> 00:38:31,080
Speaker 6: I kind of like having this line, Okay, you know,

746
00:38:31,360 --> 00:38:33,360
Speaker 6: it's a lot clearer when you talk to people. And

747
00:38:33,440 --> 00:38:35,759
Speaker 6: I used to call talk radio a lot and you

748
00:38:35,840 --> 00:38:37,640
Speaker 6: need a landline to get through clearly.

749
00:38:37,719 --> 00:38:39,200
Speaker 2: And you sound great.

750
00:38:38,920 --> 00:38:41,080
Speaker 6: For years and I have grandsons, and.

751
00:38:41,480 --> 00:38:45,560
Speaker 2: Yeah, you do sound good. So this is the landline. Yeah, yeah,

752
00:38:45,600 --> 00:38:47,160
Speaker 2: I don't even know where Pear Blossom is, but it

753
00:38:47,200 --> 00:38:48,400
Speaker 2: sounds like in the middle of nowhere.

754
00:38:48,480 --> 00:38:50,480
Speaker 6: It's on the way to Las Vegas. It's out by

755
00:38:50,520 --> 00:38:51,120
Speaker 6: Little Rock.

756
00:38:51,320 --> 00:38:53,600
Speaker 2: Okay, well, I don't know where that is either. We're

757
00:38:53,640 --> 00:38:54,640
Speaker 2: not talking Arkansas.

758
00:38:54,880 --> 00:38:57,120
Speaker 6: Well, there's it's cool, there's no crime. We have a

759
00:38:57,680 --> 00:39:01,239
Speaker 6: weather window here. There's hardly any hell lying around at night.

760
00:39:01,480 --> 00:39:04,239
Speaker 2: Oh my, no helicopters. He's off the eight.

761
00:39:04,480 --> 00:39:09,040
Speaker 9: I'm looking at going between Palm del Lancaster on the

762
00:39:09,040 --> 00:39:10,160
Speaker 9: way to the fifteen.

763
00:39:09,920 --> 00:39:14,760
Speaker 1: Between between Little Rock and Lano Lano with two l's

764
00:39:15,200 --> 00:39:17,560
Speaker 1: and then Black Butte Airfield.

765
00:39:18,920 --> 00:39:20,520
Speaker 6: I know it's not you have an airfield out there.

766
00:39:20,560 --> 00:39:22,120
Speaker 6: It's like a little glider airport.

767
00:39:22,200 --> 00:39:26,920
Speaker 1: I know you pronounced it Butte not but uh, we

768
00:39:26,920 --> 00:39:30,160
Speaker 1: were just talking last night. My kids fall asleep, there's

769
00:39:30,200 --> 00:39:31,399
Speaker 1: a helicopter over the house.

770
00:39:31,440 --> 00:39:31,920
Speaker 2: We love, you know.

771
00:39:31,960 --> 00:39:34,359
Speaker 1: We live in La Proper and my kids are like

772
00:39:34,719 --> 00:39:36,480
Speaker 1: helicopters all night every night.

773
00:39:36,719 --> 00:39:37,600
Speaker 2: Yeah, this is I go.

774
00:39:37,760 --> 00:39:40,360
Speaker 1: I I remember when I moved to La going to

775
00:39:40,480 --> 00:39:43,600
Speaker 1: USC that's the first time I heard a helicopter. I mean,

776
00:39:43,640 --> 00:39:45,319
Speaker 1: I was like, this is this is the reality of

777
00:39:45,320 --> 00:39:47,279
Speaker 1: living in a big city. I said, do you want

778
00:39:47,320 --> 00:39:49,239
Speaker 1: to live in the middle of nowhere where there's more

779
00:39:49,400 --> 00:39:52,239
Speaker 1: you know, no one around you? I don't know, I mean,

780
00:39:52,280 --> 00:39:56,040
Speaker 1: pick your poison anyway. To answer your question, Ace, You're right,

781
00:39:56,120 --> 00:39:59,880
Speaker 1: So a Gmail got rid of what's called the basic

782
00:40:00,160 --> 00:40:02,879
Speaker 1: HTML view right in January. So this was a couple

783
00:40:02,920 --> 00:40:06,000
Speaker 1: of months ago. Uh, and so it does slow down

784
00:40:06,040 --> 00:40:08,880
Speaker 1: things because what's happening on Gmail is they're loading a

785
00:40:08,880 --> 00:40:12,200
Speaker 1: whole bunch of stuff. So I think what you can

786
00:40:12,239 --> 00:40:14,719
Speaker 1: do to try to make that a little bit easier

787
00:40:14,880 --> 00:40:19,480
Speaker 1: on your connection is I would recommend that you probably

788
00:40:19,480 --> 00:40:22,239
Speaker 1: want to download if you can. I mean, I don't

789
00:40:22,239 --> 00:40:24,279
Speaker 1: know if you can even download an app on dial up.

790
00:40:25,120 --> 00:40:27,560
Speaker 1: But what what about using on your computer something like

791
00:40:27,640 --> 00:40:31,359
Speaker 1: Outlook or thunder or you know, Apple Mail built into

792
00:40:31,400 --> 00:40:37,319
Speaker 1: a to an Apple computer or Thunderbird from Mozilla just

793
00:40:37,360 --> 00:40:40,640
Speaker 1: to get you know, just to get your email. It'll

794
00:40:40,680 --> 00:40:43,640
Speaker 1: it'll die, It'll get the email quicker, it'll pull it

795
00:40:43,680 --> 00:40:45,759
Speaker 1: from the server and put it, you know, at least

796
00:40:45,760 --> 00:40:48,720
Speaker 1: put on your computer. So I think that's probably number

797
00:40:48,719 --> 00:40:51,319
Speaker 1: one what you want to do. Number two, you might

798
00:40:51,400 --> 00:40:54,960
Speaker 1: want to go into your settings on Gmail and just

799
00:40:55,000 --> 00:40:58,600
Speaker 1: see what you can do to you know, kind of

800
00:40:58,960 --> 00:41:02,200
Speaker 1: lessen the load on the internet, because it sounds like

801
00:41:02,239 --> 00:41:03,960
Speaker 1: there's a lot going on. It's trying to load a

802
00:41:03,960 --> 00:41:07,600
Speaker 1: lot of things, and I think maybe having you know,

803
00:41:08,360 --> 00:41:11,200
Speaker 1: the view on Gmail optimized a bit more for a

804
00:41:11,239 --> 00:41:15,200
Speaker 1: slower connection might help. So you might want to you know,

805
00:41:15,239 --> 00:41:19,279
Speaker 1: there's maybe turn on compact view inside Gmail, and also

806
00:41:19,400 --> 00:41:22,319
Speaker 1: maybe try a different browser. So maybe the problem is

807
00:41:22,680 --> 00:41:25,040
Speaker 1: downloading any of this stuff on a slow connection is

808
00:41:25,080 --> 00:41:27,279
Speaker 1: going to be tricky. So I think that's what you're

809
00:41:27,360 --> 00:41:31,920
Speaker 1: up against. I mean, I think that the dial up

810
00:41:31,960 --> 00:41:34,160
Speaker 1: service is really tricky because not a lot of things

811
00:41:34,200 --> 00:41:36,239
Speaker 1: are optimized for dial up, and even people that live

812
00:41:36,239 --> 00:41:39,440
Speaker 1: in rural areas now with the addition of Starlink and

813
00:41:39,520 --> 00:41:43,799
Speaker 1: all these satellite connectivity services that are getting better, you know,

814
00:41:43,880 --> 00:41:46,920
Speaker 1: the speeds are just getting faster everywhere. So it's a

815
00:41:46,960 --> 00:41:49,560
Speaker 1: tough thing. But ace I think you can. I think

816
00:41:49,560 --> 00:41:51,239
Speaker 1: you can figure it out. I really do. I think

817
00:41:51,280 --> 00:41:54,640
Speaker 1: you got to try to switch to an email client

818
00:41:55,400 --> 00:41:58,760
Speaker 1: and that way your emails are downloaded all day instead

819
00:41:58,760 --> 00:42:01,160
Speaker 1: of just when you try to log on. Or I

820
00:42:01,200 --> 00:42:04,440
Speaker 1: would just try to optimize the view inside Gmail and

821
00:42:04,440 --> 00:42:07,960
Speaker 1: there might even be a Chrome extension that can kind

822
00:42:07,960 --> 00:42:12,719
Speaker 1: of simplify Gmail or maybe bring back that HTML basic view.

823
00:42:13,400 --> 00:42:16,399
Speaker 1: But yeah, Google removed that in January because they said

824
00:42:16,440 --> 00:42:18,239
Speaker 1: that most people. I think they said back then that

825
00:42:18,400 --> 00:42:20,680
Speaker 1: like not a lot of people were using it, like

826
00:42:21,160 --> 00:42:25,360
Speaker 1: they had some sort of number they gave that said,

827
00:42:25,440 --> 00:42:27,640
Speaker 1: you know, there's only a handful of people. I think

828
00:42:27,680 --> 00:42:30,120
Speaker 1: they mentioned you by name, and they said there was

829
00:42:30,160 --> 00:42:33,719
Speaker 1: only like one or two people using it. Great question, Ace,

830
00:42:33,760 --> 00:42:35,799
Speaker 1: Thanks for the call today. I do appreciate out there

831
00:42:35,800 --> 00:42:38,759
Speaker 1: in a pair, Blossom. Do we have time for another

832
00:42:38,840 --> 00:42:39,880
Speaker 1: question before the break?

833
00:42:40,400 --> 00:42:41,080
Speaker 2: One more question?

834
00:42:41,160 --> 00:42:45,480
Speaker 1: Okay, let's see, let's go to Leslie and Coda Dekasa, California.

835
00:42:45,560 --> 00:42:50,240
Speaker 2: Leslie, you're on with rich Leslie. Hey, what's up? Welcome?

836
00:42:51,480 --> 00:42:51,880
Speaker 10: Oh?

837
00:42:52,160 --> 00:42:55,319
Speaker 11: Thanks, Actually driving the USC right now, and yes, the

838
00:42:55,400 --> 00:42:59,279
Speaker 11: helicopters are still overhead all right.

839
00:42:59,320 --> 00:43:02,160
Speaker 1: Well, hey, I don't know what they're doing, but they're

840
00:43:02,160 --> 00:43:04,120
Speaker 1: doing something. What can I help you?

841
00:43:04,160 --> 00:43:04,319
Speaker 6: With.

842
00:43:05,480 --> 00:43:09,440
Speaker 11: My question is related to cell phones and international travel.

843
00:43:09,520 --> 00:43:13,719
Speaker 11: It's been a minute since I've been anywhere internationally, and

844
00:43:13,760 --> 00:43:16,760
Speaker 11: we're taking the family to Europe this summer.

845
00:43:17,200 --> 00:43:22,720
Speaker 1: Okay, congratulations, work Thanks, Okay, things work automatically.

846
00:43:22,800 --> 00:43:26,280
Speaker 11: Do we need to plan, prepare all? Verizon, et cetera.

847
00:43:26,520 --> 00:43:29,120
Speaker 1: You're reading my mind, Leslie. This is actually the story

848
00:43:29,160 --> 00:43:33,880
Speaker 1: that I'm doing for KTLA this week. So I just

849
00:43:34,120 --> 00:43:36,160
Speaker 1: did my story on this. We're shooting it this week

850
00:43:36,160 --> 00:43:37,680
Speaker 1: and we're going to air it. But because so many

851
00:43:37,719 --> 00:43:39,840
Speaker 1: people are asking me, I guess Europe is very popular.

852
00:43:39,840 --> 00:43:43,080
Speaker 1: But here's the deal. So here are my uh, here's

853
00:43:43,200 --> 00:43:45,879
Speaker 1: all of my steps for if you're going overseas. Number

854
00:43:45,920 --> 00:43:49,560
Speaker 1: one easiest option, keep your current plan. So most of

855
00:43:49,600 --> 00:43:52,920
Speaker 1: the service providers like AT and T, Verizon, T Mobile,

856
00:43:53,160 --> 00:43:55,319
Speaker 1: they will charge you a daily rate so you can

857
00:43:55,400 --> 00:43:58,239
Speaker 1: keep your same number and your data plan. AT and

858
00:43:58,280 --> 00:44:00,839
Speaker 1: T twelve bucks a day, Verizon ten dollars a day.

859
00:44:01,320 --> 00:44:04,360
Speaker 1: Many of the T Mobile plans actually include international roaming,

860
00:44:04,560 --> 00:44:06,520
Speaker 1: but you can pay for faster speeds. I think it's

861
00:44:06,520 --> 00:44:08,680
Speaker 1: like five bucks a day. So that's number one. Call

862
00:44:08,760 --> 00:44:11,759
Speaker 1: your carrier and ask what's included on your plan. So

863
00:44:11,840 --> 00:44:15,000
Speaker 1: sometimes if you have an expensive plan, Verizon might give

864
00:44:15,040 --> 00:44:17,520
Speaker 1: you a travel past day every month, so if you

865
00:44:17,560 --> 00:44:20,160
Speaker 1: haven't traveled in the last year, you may have twelve

866
00:44:20,200 --> 00:44:23,239
Speaker 1: days banked up, so call them first. That's number one.

867
00:44:23,880 --> 00:44:26,279
Speaker 1: So if you don't have free and your plan might

868
00:44:26,320 --> 00:44:28,760
Speaker 1: include free international roaming, like if you're on T Mobile,

869
00:44:28,800 --> 00:44:31,799
Speaker 1: so that's number one. Even if you're on a secondary

870
00:44:31,840 --> 00:44:36,160
Speaker 1: carrier like a virtual carrier visible Mint Mobile, they also

871
00:44:36,239 --> 00:44:38,640
Speaker 1: have international options. They used to, not a lot of

872
00:44:38,640 --> 00:44:41,560
Speaker 1: them have added that. So the second thing to consider

873
00:44:41,680 --> 00:44:45,440
Speaker 1: is what's called an eSIM. This is temporary wireless service

874
00:44:45,480 --> 00:44:47,960
Speaker 1: that you buy from an app and you activate it

875
00:44:48,040 --> 00:44:51,000
Speaker 1: right on your phone. And you said you had a

876
00:44:51,040 --> 00:44:54,279
Speaker 1: combination of iPhones. iPhone has had the eSIM for many

877
00:44:54,360 --> 00:44:57,200
Speaker 1: years now, so your phone should be compatible. Of course,

878
00:44:57,200 --> 00:44:59,440
Speaker 1: you want to go on Apple's website, pop in your

879
00:44:59,440 --> 00:45:02,120
Speaker 1: model number and eSIM and see if it has an eSIM.

880
00:45:02,600 --> 00:45:04,279
Speaker 2: I believe it's iPhone eleven and.

881
00:45:04,360 --> 00:45:07,480
Speaker 1: Up, but don't quote me on that, but that is

882
00:45:07,840 --> 00:45:10,759
Speaker 1: an app like erlo ai r A l O. You

883
00:45:10,760 --> 00:45:12,840
Speaker 1: go on the app, you buy the eSIM and you

884
00:45:12,840 --> 00:45:15,320
Speaker 1: can activate it right from your phone. That's very cost

885
00:45:15,360 --> 00:45:17,600
Speaker 1: effective because it's gonna be a lot cheaper than your carrier.

886
00:45:18,440 --> 00:45:21,319
Speaker 1: There's even an eSIM from a company called Gigsky, which

887
00:45:21,320 --> 00:45:23,960
Speaker 1: I tested. They give you a hundred megabytes for free.

888
00:45:24,200 --> 00:45:27,240
Speaker 1: You're not gonna get more than a minute in another

889
00:45:27,280 --> 00:45:30,920
Speaker 1: country using one hundred megabytes, But keep in mind eSIMs

890
00:45:30,920 --> 00:45:33,800
Speaker 1: are usually data only, so when you leave the US,

891
00:45:33,880 --> 00:45:36,840
Speaker 1: make sure you turn on Wi Fi calling and texting

892
00:45:38,120 --> 00:45:40,279
Speaker 1: if you're using anything other than your main carrier. Turn

893
00:45:40,320 --> 00:45:43,480
Speaker 1: off roaming, of course, to avoid those unexpected charges.

894
00:45:43,760 --> 00:45:44,239
Speaker 2: Now, if you just.

895
00:45:44,280 --> 00:45:46,759
Speaker 1: Want the cheapest option leslie, which just sounds like you don't,

896
00:45:46,760 --> 00:45:48,719
Speaker 1: but I'm just gonna tell you because other people might

897
00:45:48,760 --> 00:45:51,880
Speaker 1: be wondering, put your phone phone in airplane mode and

898
00:45:51,920 --> 00:45:54,319
Speaker 1: then turn the Wi Fi only back on when you

899
00:45:54,360 --> 00:45:57,280
Speaker 1: get to that country, and just hunt for hot spots.

900
00:45:57,920 --> 00:45:58,840
Speaker 2: They are in a lot of places.

901
00:45:58,880 --> 00:46:00,480
Speaker 1: They're not gonna be everywhere, but if you don't want

902
00:46:00,520 --> 00:46:03,239
Speaker 1: to spend a nickel, just hunt for the hotspots. There's

903
00:46:03,239 --> 00:46:06,680
Speaker 1: an app called Wi fimap dot Io which can help

904
00:46:06,680 --> 00:46:08,040
Speaker 1: you find the networks.

905
00:46:08,280 --> 00:46:09,640
Speaker 2: But no matter which route you go.

906
00:46:10,239 --> 00:46:14,200
Speaker 1: Before you leave, turn off those automatic backups and uploads

907
00:46:14,239 --> 00:46:18,799
Speaker 1: on apps like photo backups, Google Photos cloud storage. Make

908
00:46:18,840 --> 00:46:21,160
Speaker 1: sure they're set to Wi Fi only, so you don't

909
00:46:21,239 --> 00:46:22,640
Speaker 1: use up your entire plan.

910
00:46:22,760 --> 00:46:23,839
Speaker 2: I actually have something else.

911
00:46:23,920 --> 00:46:27,239
Speaker 9: Yes, when you do call your provider, Yes, make sure

912
00:46:27,280 --> 00:46:29,840
Speaker 9: you ask them how to turn on that feature on

913
00:46:29,880 --> 00:46:32,440
Speaker 9: your phone. Because when I went to Tokyo, I didn't know

914
00:46:32,560 --> 00:46:34,279
Speaker 9: that I have to turn it on. So I was

915
00:46:34,280 --> 00:46:37,279
Speaker 9: in Tokyo for like three days with no signal. Yes,

916
00:46:37,320 --> 00:46:39,880
Speaker 9: because I didn't know that they're on my Samsung. You

917
00:46:39,960 --> 00:46:43,359
Speaker 9: have to hit something to turn on international call, so yeah,

918
00:46:43,480 --> 00:46:44,640
Speaker 9: ask you before you do that.

919
00:46:44,760 --> 00:46:47,879
Speaker 1: You may have roaming and international turned off in your

920
00:46:47,920 --> 00:46:50,759
Speaker 1: settings because of course that's the default. You don't want

921
00:46:50,760 --> 00:46:53,760
Speaker 1: to international or Rome, so yes, and a lot of times,

922
00:46:53,840 --> 00:46:55,600
Speaker 1: especially with Wi Fi calling and all that stuff, you

923
00:46:55,640 --> 00:46:57,279
Speaker 1: want to set it up before you have to leave.

924
00:46:57,920 --> 00:47:00,200
Speaker 1: And by the way, Japan is still one of the

925
00:47:00,200 --> 00:47:03,960
Speaker 1: trickiest places for international calls out of all the different countries.

926
00:47:04,000 --> 00:47:06,560
Speaker 1: They do have some different rules about their cellular networks,

927
00:47:06,880 --> 00:47:11,000
Speaker 1: but in the for the most part, roaming is almost universal.

928
00:47:11,160 --> 00:47:13,359
Speaker 1: Every you know, used to be five ten years ago,

929
00:47:13,400 --> 00:47:15,280
Speaker 1: it was much tricker than it is now. But I've

930
00:47:15,440 --> 00:47:17,759
Speaker 1: gone to most places now and it's quite easy to

931
00:47:17,800 --> 00:47:21,600
Speaker 1: find hotspots and also do that international rooming. Great question, Leslie,

932
00:47:21,600 --> 00:47:24,200
Speaker 1: thanks for the call eight eight eight rich one O one.

933
00:47:24,200 --> 00:47:27,360
Speaker 2: Eight eight eight.

934
00:47:27,320 --> 00:47:29,040
Speaker 1: Uh seven four to two, four to one zero And

935
00:47:29,080 --> 00:47:31,440
Speaker 1: sorry I was taking notes. I'm taking notes about where

936
00:47:31,520 --> 00:47:32,799
Speaker 1: Leslie is from so I can put it in the

937
00:47:32,800 --> 00:47:35,480
Speaker 1: show notes, and I was blanking there. Coming up, I'll

938
00:47:35,520 --> 00:47:38,120
Speaker 1: tell you how Nintendo is helping you lend your games

939
00:47:38,160 --> 00:47:41,200
Speaker 1: to friends much easier. Now, this is rich on Tech.

940
00:47:41,880 --> 00:47:44,680
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging

941
00:47:44,680 --> 00:47:49,080
Speaker 1: out with you, talking technology at Triple eight rich one

942
00:47:49,080 --> 00:47:51,759
Speaker 1: O one eight eight eight seven four to two, four

943
00:47:51,840 --> 00:47:56,640
Speaker 1: to one zero one website for the show rich on

944
00:47:56,960 --> 00:48:00,399
Speaker 1: Tech dot TV. Coming up this hour. We we've got

945
00:48:00,400 --> 00:48:03,680
Speaker 1: Colin Walkee, a cybersecurity and data privacy expert, to talk

946
00:48:03,680 --> 00:48:06,200
Speaker 1: about that whole twenty three and me thing. I'm sure

947
00:48:06,200 --> 00:48:09,560
Speaker 1: you've seen the news that they filed for bankruptcy and

948
00:48:09,680 --> 00:48:14,040
Speaker 1: folks are trying to get their DNA data out of there,

949
00:48:14,680 --> 00:48:16,719
Speaker 1: and so he will speak to that and whether you

950
00:48:16,719 --> 00:48:19,440
Speaker 1: should do that delete your information. A lot of you

951
00:48:19,480 --> 00:48:22,760
Speaker 1: probably already did you know? That's probably what the reality

952
00:48:22,800 --> 00:48:25,360
Speaker 1: is here. I mean I posted on my Instagram. People

953
00:48:25,360 --> 00:48:29,560
Speaker 1: are really eager to get their info out Dave from

954
00:48:29,680 --> 00:48:32,760
Speaker 1: Joshua Tree Rights in Hey Rich, Greetings from the High Desert.

955
00:48:32,840 --> 00:48:34,560
Speaker 1: I love the show and catch it both on my

956
00:48:34,640 --> 00:48:38,080
Speaker 1: local radio station and the podcast through Spotify. Here's a

957
00:48:38,160 --> 00:48:40,160
Speaker 1: question I think a lot of listeners might have. Is

958
00:48:40,200 --> 00:48:44,960
Speaker 1: it safe to store documents with sensitive or PII personally

959
00:48:45,040 --> 00:48:49,640
Speaker 1: identifiable information on Google Drive. Well, that is a great question,

960
00:48:50,160 --> 00:48:52,239
Speaker 1: and I think we take for granted the fact that

961
00:48:52,280 --> 00:48:55,600
Speaker 1: we store all kinds of data in the cloud, whether

962
00:48:55,640 --> 00:48:58,760
Speaker 1: it's iCloud, whether it's Google Drive, whether it's one Drive.

963
00:48:59,239 --> 00:49:01,919
Speaker 1: And I think the main thing to understand is if

964
00:49:01,960 --> 00:49:06,720
Speaker 1: this information is encrypted. And so Google Drive does encrypt data,

965
00:49:07,120 --> 00:49:10,799
Speaker 1: both in transit and at rest, so that means when

966
00:49:10,840 --> 00:49:14,960
Speaker 1: you're uploading something to Google Drive, it is encrypted, and

967
00:49:15,160 --> 00:49:17,600
Speaker 1: when it's sitting in Google Drive, it's encrypted. So if

968
00:49:17,640 --> 00:49:20,799
Speaker 1: someone came across those files, they'd find it tough to

969
00:49:21,040 --> 00:49:22,319
Speaker 1: figure out what's in them.

970
00:49:22,400 --> 00:49:23,080
Speaker 2: So that's good.

971
00:49:23,920 --> 00:49:28,200
Speaker 1: But this is linked to your Google account, and as

972
00:49:28,239 --> 00:49:31,680
Speaker 1: we know, accounts get hacked all the time, so you

973
00:49:31,800 --> 00:49:35,400
Speaker 1: have to be careful with phishing, weak passwords or any

974
00:49:35,560 --> 00:49:38,240
Speaker 1: This is what I think is the most dangerous third

975
00:49:38,320 --> 00:49:43,279
Speaker 1: party apps that request access to your Google Drive. So

976
00:49:43,560 --> 00:49:47,160
Speaker 1: my main concern is, you know, someone getting access to

977
00:49:47,239 --> 00:49:49,839
Speaker 1: your Google account and then of course getting into your

978
00:49:50,000 --> 00:49:52,960
Speaker 1: Drive account. Now, I do think that Google takes a

979
00:49:53,000 --> 00:49:55,359
Speaker 1: lot of precautions because they're one of the biggest out there.

980
00:49:56,239 --> 00:49:58,439
Speaker 1: Even if you don't have two factor on, they've sort

981
00:49:58,440 --> 00:50:00,880
Speaker 1: of turned it on anyway, because they will send a

982
00:50:00,920 --> 00:50:03,799
Speaker 1: notification to a different device if they don't recognize a

983
00:50:03,840 --> 00:50:07,239
Speaker 1: log in to get you to you know, authenticate that

984
00:50:07,320 --> 00:50:09,720
Speaker 1: log in and make sure it's you. Does it happen?

985
00:50:09,719 --> 00:50:11,800
Speaker 1: Do people get in of course every day, I'm sure,

986
00:50:12,320 --> 00:50:14,440
Speaker 1: but that is the biggest thing is make sure that

987
00:50:14,480 --> 00:50:17,200
Speaker 1: you're protecting your Google account. And this is why I

988
00:50:17,280 --> 00:50:19,239
Speaker 1: really you know, in a pinch, I will use that

989
00:50:19,280 --> 00:50:22,200
Speaker 1: sign in with Google thing, but try not to use

990
00:50:22,239 --> 00:50:26,120
Speaker 1: that because even though it's easy, you know, it just

991
00:50:26,200 --> 00:50:30,640
Speaker 1: links up all of these different places now, especially Google drives.

992
00:50:30,680 --> 00:50:33,720
Speaker 1: So there's two ways that apps might ask for access

993
00:50:33,760 --> 00:50:37,360
Speaker 1: to Google Drive. So for instance, I recommend an app

994
00:50:37,680 --> 00:50:40,800
Speaker 1: called SMS Backup and Restore. So if you're on Android,

995
00:50:41,120 --> 00:50:43,680
Speaker 1: you can download this app and it will back up

996
00:50:43,800 --> 00:50:47,000
Speaker 1: your your text messages to us. You know, you can

997
00:50:47,040 --> 00:50:48,879
Speaker 1: export them whatever you want to do, but it can

998
00:50:48,920 --> 00:50:51,640
Speaker 1: also back them up to Google Drive. And the way

999
00:50:51,680 --> 00:50:55,759
Speaker 1: that this app works, I really like it because it says, hey,

1000
00:50:55,840 --> 00:50:58,239
Speaker 1: we would like access to your Google Drive, but we

1001
00:50:58,280 --> 00:51:00,960
Speaker 1: would only like to be able to act says information

1002
00:51:01,160 --> 00:51:04,520
Speaker 1: that we create, So a folder inside Google Drive we

1003
00:51:04,600 --> 00:51:07,960
Speaker 1: will carve out and only that folder will we access.

1004
00:51:08,440 --> 00:51:10,520
Speaker 1: And that is the right way to do it. When

1005
00:51:10,560 --> 00:51:12,000
Speaker 1: you go to an app and it says, hey, can

1006
00:51:12,000 --> 00:51:14,279
Speaker 1: we access your Google Drive and it says, see read

1007
00:51:14,320 --> 00:51:17,640
Speaker 1: and delete all files in your Google Drive, you do

1008
00:51:17,719 --> 00:51:20,560
Speaker 1: not want to allow access to that unless you really

1009
00:51:20,600 --> 00:51:26,120
Speaker 1: really trust that particular service provider. Now, this also happens

1010
00:51:26,120 --> 00:51:30,920
Speaker 1: for Gmail, and again, anytime an app asks for full

1011
00:51:31,239 --> 00:51:34,439
Speaker 1: access to your account, you have to be careful. Now,

1012
00:51:34,440 --> 00:51:37,759
Speaker 1: there are some legitimate apps that do this, like I

1013
00:51:37,840 --> 00:51:40,520
Speaker 1: recommend a ward wallet, and for a ward wallet to

1014
00:51:40,600 --> 00:51:43,440
Speaker 1: really work, it kind of finds all my itineraries and

1015
00:51:43,520 --> 00:51:47,520
Speaker 1: dinner reservations and things. They want to scan your Gmail

1016
00:51:47,920 --> 00:51:50,760
Speaker 1: because they're looking for any sort of reservations you've made.

1017
00:51:50,920 --> 00:51:54,160
Speaker 1: Trip it. Same thing, if you give full access to

1018
00:51:54,200 --> 00:51:56,440
Speaker 1: trip it, they want to ask for access to your

1019
00:51:56,440 --> 00:51:59,080
Speaker 1: Gmail because they want to be able to scan for itinerary.

1020
00:51:59,120 --> 00:52:01,880
Speaker 1: So you better trust these companies that you are giving

1021
00:52:02,000 --> 00:52:05,520
Speaker 1: full access to your Gmail. The place I want you

1022
00:52:05,600 --> 00:52:10,799
Speaker 1: to look third party apps and services on Google. So

1023
00:52:10,840 --> 00:52:14,879
Speaker 1: go to my account dot Google dot com slash connections,

1024
00:52:15,400 --> 00:52:18,200
Speaker 1: and you will see all of the third party apps

1025
00:52:18,239 --> 00:52:20,799
Speaker 1: and services you have connected to your Google account, the

1026
00:52:20,880 --> 00:52:23,960
Speaker 1: ones you know, the signing with Google whatever linked account.

1027
00:52:24,080 --> 00:52:25,920
Speaker 1: But the ones you really want to take a strong

1028
00:52:25,960 --> 00:52:28,759
Speaker 1: look at is the ones that says access to And

1029
00:52:28,800 --> 00:52:31,200
Speaker 1: I've got sixteen you can see. Seven have access to

1030
00:52:31,239 --> 00:52:34,319
Speaker 1: my calendar, seven have access to my contacts, eight have

1031
00:52:34,400 --> 00:52:38,080
Speaker 1: access to my Google Drive, nine have access to my Gmail.

1032
00:52:38,360 --> 00:52:40,160
Speaker 1: And you want to go through there and make sure

1033
00:52:40,280 --> 00:52:42,400
Speaker 1: look at every one of those things that are connected,

1034
00:52:42,880 --> 00:52:45,120
Speaker 1: make sure they are legitimate. If you don't use that

1035
00:52:45,200 --> 00:52:48,360
Speaker 1: app or service anymore, get rid of it, disconnect that

1036
00:52:48,440 --> 00:52:52,279
Speaker 1: connection to your Google account. Eight eight eight rich one

1037
00:52:52,280 --> 00:52:55,040
Speaker 1: o one eight eight eight seven four two four one

1038
00:52:55,120 --> 00:52:58,560
Speaker 1: zero one. I'll link up that Gmail or that Google

1039
00:52:58,880 --> 00:53:01,719
Speaker 1: account connections on my website. Rich on tech dot TV

1040
00:53:01,880 --> 00:53:05,000
Speaker 1: coming up, we're talking twenty three and me. Welcome back

1041
00:53:05,040 --> 00:53:07,520
Speaker 1: to rich on Tech. Rich DeMuro here hanging out with you,

1042
00:53:07,680 --> 00:53:12,399
Speaker 1: talking technology at triple eight rich one oh one eight

1043
00:53:12,440 --> 00:53:16,920
Speaker 1: eight eight seven four to two four one zero one

1044
00:53:17,360 --> 00:53:21,440
Speaker 1: big news this week that twenty three and meters declaring bankruptcy.

1045
00:53:21,560 --> 00:53:24,400
Speaker 1: This is a company that went from like six billion

1046
00:53:24,440 --> 00:53:27,560
Speaker 1: dollars in market cap to uh think their stock was

1047
00:53:27,600 --> 00:53:30,640
Speaker 1: trading under a buck at one point, and uh the

1048
00:53:30,719 --> 00:53:33,160
Speaker 1: problem is, you know, you take one of these DNA tests,

1049
00:53:33,200 --> 00:53:35,960
Speaker 1: which are always a top seller during Amazon Prime days,

1050
00:53:36,680 --> 00:53:37,319
Speaker 1: and that's it.

1051
00:53:37,440 --> 00:53:38,520
Speaker 2: What more you going to do?

1052
00:53:38,719 --> 00:53:41,440
Speaker 1: I'm sure they tried to sell subscriptions and things like that,

1053
00:53:41,560 --> 00:53:44,360
Speaker 1: but probably wasn't much they can do with all this

1054
00:53:44,440 --> 00:53:47,520
Speaker 1: information unless they were selling it, which hopefully they were not.

1055
00:53:48,280 --> 00:53:51,120
Speaker 1: Uh here to talk about what you should do because

1056
00:53:51,160 --> 00:53:54,320
Speaker 1: of this information being on their website. Is Colin Walkee,

1057
00:53:54,360 --> 00:53:57,400
Speaker 1: a cyber security and data privacy expert.

1058
00:53:57,480 --> 00:53:58,920
Speaker 2: Colin, Welcome to the show.

1059
00:53:59,400 --> 00:54:03,520
Speaker 1: Good After which, So what was your immediate thought when

1060
00:54:03,560 --> 00:54:07,319
Speaker 1: you heard that twenty three and mes was declaring bankruptcy

1061
00:54:07,360 --> 00:54:09,120
Speaker 1: Because a lot of people have their DNA in this

1062
00:54:09,400 --> 00:54:10,960
Speaker 1: data bank, My.

1063
00:54:11,000 --> 00:54:14,759
Speaker 12: First thought was this can't be good. I would be

1064
00:54:14,920 --> 00:54:18,000
Speaker 12: extremely concerned if my data were sitting there and about

1065
00:54:18,080 --> 00:54:20,760
Speaker 12: to be sold into bankruptcy proceeding to somebody I didn't

1066
00:54:20,760 --> 00:54:21,880
Speaker 12: agree to give my data to.

1067
00:54:22,360 --> 00:54:24,160
Speaker 1: Well, yeah, so that's the thing I mean twenty three

1068
00:54:24,160 --> 00:54:26,240
Speaker 1: and me. If you go on there, you know, data

1069
00:54:26,280 --> 00:54:28,880
Speaker 1: protection kind of facts, it's like, oh, yeah, we protect

1070
00:54:28,880 --> 00:54:31,240
Speaker 1: your data. We you know, hold this in high regard.

1071
00:54:31,800 --> 00:54:34,080
Speaker 1: But the problem is the new company that comes in there,

1072
00:54:34,920 --> 00:54:37,920
Speaker 1: just by nature of wanting to buy this distressed company,

1073
00:54:37,960 --> 00:54:39,080
Speaker 1: is going to want to make money on it.

1074
00:54:39,120 --> 00:54:40,000
Speaker 2: And how do they do that.

1075
00:54:40,080 --> 00:54:42,799
Speaker 1: They monetize the stuff that this company has, which is

1076
00:54:42,920 --> 00:54:43,600
Speaker 1: DNA data.

1077
00:54:44,320 --> 00:54:46,560
Speaker 12: That's right, And you know the point that you just

1078
00:54:46,640 --> 00:54:48,720
Speaker 12: made their rich was if you look at their terms

1079
00:54:48,719 --> 00:54:51,440
Speaker 12: and service they do speak proudly about how well they

1080
00:54:51,480 --> 00:54:54,480
Speaker 12: try and protect your information, but they also say in

1081
00:54:54,560 --> 00:54:57,200
Speaker 12: there that our terms of service may change at any time.

1082
00:54:57,640 --> 00:55:00,840
Speaker 12: So even twenty three and me still Bill and has

1083
00:55:00,960 --> 00:55:03,920
Speaker 12: the power to do essentially whatever they want with your data,

1084
00:55:04,480 --> 00:55:07,520
Speaker 12: save and except for any potential state level laws that

1085
00:55:07,600 --> 00:55:11,360
Speaker 12: really are applicable. And so, yeah, it is a concerning

1086
00:55:11,440 --> 00:55:16,000
Speaker 12: situation because there's very limited options for individuals to have

1087
00:55:16,040 --> 00:55:17,520
Speaker 12: control over this data at this point.

1088
00:55:17,960 --> 00:55:20,920
Speaker 1: So what happens to sensitive health data when a company

1089
00:55:20,960 --> 00:55:21,960
Speaker 1: like this goes bankrupt?

1090
00:55:23,000 --> 00:55:24,960
Speaker 12: Well, it's a very good question. I mean, in this

1091
00:55:25,000 --> 00:55:28,839
Speaker 12: particular circumstance, that data is in fact an asset, right

1092
00:55:28,880 --> 00:55:32,600
Speaker 12: I mean it's worth money. For example, Facebook after the

1093
00:55:32,640 --> 00:55:37,040
Speaker 12: Apple Store went into their opt in methodology, claim that

1094
00:55:37,080 --> 00:55:40,440
Speaker 12: it cost them ten billion dollars a year in revenue.

1095
00:55:40,920 --> 00:55:44,200
Speaker 12: So your data is an asset. It's being bought and

1096
00:55:44,239 --> 00:55:47,400
Speaker 12: sold on an open market. And so in this particular case,

1097
00:55:47,560 --> 00:55:50,000
Speaker 12: a buyer can come in and buy the entity as

1098
00:55:50,040 --> 00:55:53,680
Speaker 12: a whole, or alternatively, if that doesn't happen, the assets

1099
00:55:53,719 --> 00:55:57,799
Speaker 12: themselves can be sold off. That obviously, that then does

1100
00:55:57,880 --> 00:56:01,799
Speaker 12: beg a question. So, for example, in Tol, their state

1101
00:56:01,840 --> 00:56:05,799
Speaker 12: privacy law says that if you have sensitive information, you

1102
00:56:05,840 --> 00:56:08,400
Speaker 12: have to get permission before you can collect and process

1103
00:56:08,480 --> 00:56:12,080
Speaker 12: that information. So if somebody else buys the company as

1104
00:56:12,120 --> 00:56:14,680
Speaker 12: a whole, I don't know that you have to regain

1105
00:56:14,719 --> 00:56:18,279
Speaker 12: their permission. If you buy just the assets, it may

1106
00:56:18,280 --> 00:56:20,359
Speaker 12: be the case, so that whoever that buyer is then

1107
00:56:20,480 --> 00:56:24,200
Speaker 12: has to get further permission. At least for Colorado residents,

1108
00:56:24,880 --> 00:56:28,000
Speaker 12: it's a further process their information. But somebody like me

1109
00:56:28,120 --> 00:56:30,160
Speaker 12: in Oklahoma, we don't have a data privacy law. They

1110
00:56:30,160 --> 00:56:31,920
Speaker 12: can do whatever the heck they want with my data.

1111
00:56:32,040 --> 00:56:35,080
Speaker 1: Yeah, so it sounds like it's very mixed depending on

1112
00:56:35,120 --> 00:56:38,160
Speaker 1: where you live. And also how this bankruptcy proceeds, how

1113
00:56:38,160 --> 00:56:40,480
Speaker 1: this company buys this what they label it as.

1114
00:56:41,560 --> 00:56:44,480
Speaker 2: So, I mean, what's the recommendation? I mean, do you

1115
00:56:44,520 --> 00:56:44,840
Speaker 2: think so?

1116
00:56:44,960 --> 00:56:47,600
Speaker 1: I know a lot of attorney generals, at least in California.

1117
00:56:47,640 --> 00:56:50,320
Speaker 1: I know they issued a consumer alert saying, hey, you

1118
00:56:50,320 --> 00:56:52,799
Speaker 1: should get your stuff out of this database. And by

1119
00:56:52,800 --> 00:56:55,520
Speaker 1: the way, it's not just the genetic data, it's also

1120
00:56:55,760 --> 00:56:57,080
Speaker 1: the test sample as well.

1121
00:56:57,200 --> 00:57:00,480
Speaker 12: Right, that's right, that's right, it's both of those. And

1122
00:57:00,520 --> 00:57:03,120
Speaker 12: I mean, you know a couple of things. So, first

1123
00:57:03,120 --> 00:57:05,880
Speaker 12: of all, to your question about what should individuals do, Yes,

1124
00:57:06,000 --> 00:57:10,080
Speaker 12: absolutely they should try and call or submit forms through

1125
00:57:10,120 --> 00:57:12,680
Speaker 12: twenty three meters to get their data deleted as well

1126
00:57:12,680 --> 00:57:15,600
Speaker 12: as their samples deleted as quickly as possible. One of

1127
00:57:15,640 --> 00:57:17,520
Speaker 12: the questions that I have that I don't know if

1128
00:57:17,520 --> 00:57:20,080
Speaker 12: there's an answer to this, because this is a unique situation.

1129
00:57:20,600 --> 00:57:25,880
Speaker 12: Once a bankruptcy preceding occurs, there's what's called the automatic stay,

1130
00:57:26,000 --> 00:57:29,600
Speaker 12: which prevents anybody from going after any of the assets

1131
00:57:29,600 --> 00:57:32,400
Speaker 12: of the debtor. Well, if I call in the middle

1132
00:57:32,440 --> 00:57:34,800
Speaker 12: of a bankruptcy proceeding and I asked for them to

1133
00:57:34,840 --> 00:57:38,240
Speaker 12: delete my data, while I'm not a creditor, I do

1134
00:57:38,320 --> 00:57:40,800
Speaker 12: have the right to do that. I'm deleting assets from

1135
00:57:40,800 --> 00:57:42,120
Speaker 12: the bankruptcy.

1136
00:57:41,640 --> 00:57:45,479
Speaker 1: Estate, right because think about it, that's the thing that's

1137
00:57:45,560 --> 00:57:49,160
Speaker 1: valuable about twenty three meters is this DNA data? So

1138
00:57:49,640 --> 00:57:52,760
Speaker 1: are they And I know people flooded the website because

1139
00:57:52,800 --> 00:57:55,080
Speaker 1: it was slow to respond and all this stuff, and

1140
00:57:55,400 --> 00:57:58,320
Speaker 1: you know, people were asking to have their data deleted.

1141
00:57:58,600 --> 00:58:00,600
Speaker 1: We don't actually know if twenty three and me is

1142
00:58:00,640 --> 00:58:02,479
Speaker 1: honoring those deletion requests right now.

1143
00:58:02,960 --> 00:58:06,480
Speaker 12: That's right, and perhaps more concerning, an FTC report came

1144
00:58:06,480 --> 00:58:09,800
Speaker 12: out just last year that said many tech companies like Facebook, Google,

1145
00:58:09,920 --> 00:58:13,040
Speaker 12: maybe twenty three and Me, they weren't specifically identified, don't

1146
00:58:13,040 --> 00:58:15,080
Speaker 12: even know what all data they have on you or

1147
00:58:15,120 --> 00:58:17,680
Speaker 12: who they share it with. So to your point, yeah,

1148
00:58:17,720 --> 00:58:19,560
Speaker 12: they may or may not honor those requests, and we

1149
00:58:19,600 --> 00:58:21,960
Speaker 12: don't know because it's a black wall behind there now.

1150
00:58:22,000 --> 00:58:26,320
Speaker 1: I would imagine in today's age of AI, having the

1151
00:58:26,720 --> 00:58:31,600
Speaker 1: DNA of millions of people might be pretty valuable to

1152
00:58:31,640 --> 00:58:32,480
Speaker 1: an AI company.

1153
00:58:33,120 --> 00:58:35,840
Speaker 12: Oh, not just to an AI company, but to bad

1154
00:58:35,880 --> 00:58:38,680
Speaker 12: actors as well. I mean, certainly to AI companies, especially

1155
00:58:38,720 --> 00:58:41,320
Speaker 12: if they're good actors looking to do healthcare services, but

1156
00:58:41,440 --> 00:58:44,280
Speaker 12: even bad actors. I mean, for example, twenty three and

1157
00:58:44,360 --> 00:58:46,960
Speaker 12: me just settled a data breach hack from a few

1158
00:58:47,040 --> 00:58:49,720
Speaker 12: years ago in which six million of their twenty five

1159
00:58:49,800 --> 00:58:53,320
Speaker 12: million records were accessed. And the concerning part is is

1160
00:58:53,360 --> 00:58:58,400
Speaker 12: that those six million records were predominantly Oshkenazi, Jews or

1161
00:58:58,600 --> 00:59:03,360
Speaker 12: Chinese individuals, meaning this was a targeted hack. And so

1162
00:59:03,680 --> 00:59:07,720
Speaker 12: your genetic and data and information like that is sensitive

1163
00:59:07,720 --> 00:59:10,600
Speaker 12: and unlike your social Security number or your name, you

1164
00:59:10,640 --> 00:59:13,920
Speaker 12: can't change that. So for both good and bad actors,

1165
00:59:13,920 --> 00:59:16,160
Speaker 12: there's a ton of value in this type of information.

1166
00:59:16,680 --> 00:59:19,640
Speaker 1: It just sounds scary to have now your DNA info

1167
00:59:19,680 --> 00:59:22,160
Speaker 1: out there and your I mean, we know our social

1168
00:59:22,320 --> 00:59:24,600
Speaker 1: and all the personal information is out there because of

1169
00:59:24,640 --> 00:59:27,760
Speaker 1: all these data breaches. Link that up with the data

1170
00:59:27,800 --> 00:59:30,400
Speaker 1: with the DNA information. It's like, I mean, what more

1171
00:59:30,480 --> 00:59:33,320
Speaker 1: is there about us that we can secretly protect?

1172
00:59:33,920 --> 00:59:35,800
Speaker 12: That's right, and that's just it is. I don't think

1173
00:59:35,800 --> 00:59:39,480
Speaker 12: people truly appreciate and realize how much their privacy is

1174
00:59:39,520 --> 00:59:42,040
Speaker 12: being pilfered through all of the apps and everything that

1175
00:59:42,040 --> 00:59:45,280
Speaker 12: they're downloading. Because now not only do I know your location,

1176
00:59:45,400 --> 00:59:48,240
Speaker 12: your geolocation from your phone, not only do I know

1177
00:59:48,280 --> 00:59:50,680
Speaker 12: your credit card information, but now I know who your

1178
00:59:50,680 --> 00:59:53,760
Speaker 12: second and third cousins are, and so that helps exploit

1179
00:59:53,800 --> 00:59:56,560
Speaker 12: individuals and deep fake attacks and synthetic fraud.

1180
00:59:57,000 --> 00:59:58,600
Speaker 2: Oh wow, I mean, yeah, that's the thing.

1181
00:59:58,600 --> 01:00:01,760
Speaker 1: It's like, the more they can up this information, the

1182
01:00:01,880 --> 01:00:04,640
Speaker 1: more they have to to try to defraud us in

1183
01:00:05,000 --> 01:00:07,360
Speaker 1: various ways that, by the way, some of these ways

1184
01:00:07,360 --> 01:00:09,240
Speaker 1: we haven't thought of yet. And that's what these scammers

1185
01:00:09,240 --> 01:00:11,480
Speaker 1: spend their whole day try to figure out, is hey,

1186
01:00:11,520 --> 01:00:13,920
Speaker 1: hold on, now we know Rich's cousin, Let's use that

1187
01:00:14,040 --> 01:00:16,320
Speaker 1: name to target him in some sort of attack.

1188
01:00:16,920 --> 01:00:20,840
Speaker 12: That's right, and then tell the technology developed sufficiently you

1189
01:00:20,880 --> 01:00:23,840
Speaker 12: can't predict. So just like in twenty fourteen, twenty fifteen,

1190
01:00:23,880 --> 01:00:27,439
Speaker 12: when everybody was walking around playing Pokemon Go, Yeah, even

1191
01:00:27,480 --> 01:00:30,439
Speaker 12: then there were nefarious, you know, issues with that, such

1192
01:00:30,440 --> 01:00:33,520
Speaker 12: as geolocation data being sold, et cetera. But now fast

1193
01:00:33,560 --> 01:00:37,200
Speaker 12: forward ten years later, we're dealing with AI and robots

1194
01:00:37,200 --> 01:00:39,240
Speaker 12: who need to learn how to navigate the real world,

1195
01:00:39,520 --> 01:00:43,760
Speaker 12: and they're doing that through everybody's use of Pokemon Go

1196
01:00:43,880 --> 01:00:46,480
Speaker 12: because it helped map a three D world that individuals

1197
01:00:46,480 --> 01:00:47,160
Speaker 12: were going through.

1198
01:00:47,480 --> 01:00:50,440
Speaker 1: Yeah, and I've talked about that. The business behind some

1199
01:00:50,560 --> 01:00:55,480
Speaker 1: of these companies is the data collection, not like Pokemon

1200
01:00:55,560 --> 01:00:57,640
Speaker 1: Go is a fun game. But I mean, look at

1201
01:00:57,640 --> 01:00:59,600
Speaker 1: how much that company just sold for. So I mean

1202
01:00:59,640 --> 01:01:02,400
Speaker 1: it's or the company or the game. I guess the

1203
01:01:02,880 --> 01:01:05,440
Speaker 1: you know, scopely bought it, and they bought parts of that.

1204
01:01:05,480 --> 01:01:06,720
Speaker 1: I don't know if they bought all the data. I

1205
01:01:06,720 --> 01:01:10,160
Speaker 1: guess they must have. But the point is, all of

1206
01:01:10,200 --> 01:01:12,880
Speaker 1: these services that we use for free, if we are

1207
01:01:12,880 --> 01:01:14,480
Speaker 1: not paying for them, we are the.

1208
01:01:14,400 --> 01:01:19,120
Speaker 12: Product, absolutely absolutely, And that's what's so just disturbing to

1209
01:01:19,160 --> 01:01:22,240
Speaker 12: me is that not only are we voluntarily allowing this

1210
01:01:22,360 --> 01:01:25,400
Speaker 12: to happen, but our legislators and those individuals who are

1211
01:01:25,400 --> 01:01:27,720
Speaker 12: supposed to be our leaders are permitting this to happen.

1212
01:01:28,600 --> 01:01:30,680
Speaker 1: Well, that's the thing. It's like this tech is moving

1213
01:01:30,800 --> 01:01:33,520
Speaker 1: very quickly. So what's your recommendation for the twenty three meter?

1214
01:01:33,560 --> 01:01:36,520
Speaker 1: Do you think people submit that form that says delete

1215
01:01:36,560 --> 01:01:37,160
Speaker 1: my information.

1216
01:01:37,840 --> 01:01:41,120
Speaker 12: Yes, I mean, as I've spoken to other individuals about this, listen,

1217
01:01:41,160 --> 01:01:43,600
Speaker 12: you absolutely should go ahead and try and do everything

1218
01:01:43,720 --> 01:01:46,400
Speaker 12: possible that you can to get that information deleted.

1219
01:01:47,520 --> 01:01:47,720
Speaker 6: You know.

1220
01:01:47,840 --> 01:01:50,320
Speaker 12: The good news is is that they should honor those

1221
01:01:50,360 --> 01:01:53,520
Speaker 12: requests at this time, again, absent the bankruptcy law preventing

1222
01:01:53,560 --> 01:01:56,680
Speaker 12: them from doing that. But the problem is is that

1223
01:01:56,720 --> 01:02:00,200
Speaker 12: it doesn't necessarily eliminate the problem because I don't don't

1224
01:02:00,240 --> 01:02:03,320
Speaker 12: know how they handle their DNA. But you could imagine

1225
01:02:03,320 --> 01:02:06,240
Speaker 12: a scenario in which they then copy whatever data they

1226
01:02:06,280 --> 01:02:08,880
Speaker 12: have of yours and then de identify it so that

1227
01:02:08,960 --> 01:02:13,000
Speaker 12: your personal identifiers address, email name, or whatever are removed.

1228
01:02:13,320 --> 01:02:15,400
Speaker 12: And in theory, you're like, well, okay, then they can't

1229
01:02:15,440 --> 01:02:17,919
Speaker 12: identify me. But the problem is is you note, Rich,

1230
01:02:18,200 --> 01:02:20,200
Speaker 12: I just have to find one more data set sitting

1231
01:02:20,240 --> 01:02:22,040
Speaker 12: out there on the internet, and if I can find

1232
01:02:22,080 --> 01:02:24,200
Speaker 12: a few data points that link back up to the

1233
01:02:24,240 --> 01:02:27,560
Speaker 12: twenty three and meters data set, I can reidentify whoever

1234
01:02:27,600 --> 01:02:28,000
Speaker 12: I want to.

1235
01:02:28,080 --> 01:02:30,760
Speaker 1: Oh, mysh, Colin, I am so happy you said this,

1236
01:02:30,800 --> 01:02:34,840
Speaker 1: because people do not realize that just because your information

1237
01:02:35,200 --> 01:02:38,640
Speaker 1: is d sort of like decoupled from you in a

1238
01:02:38,680 --> 01:02:41,480
Speaker 1: personal way, it doesn't mean that these companies are not

1239
01:02:41,800 --> 01:02:45,200
Speaker 1: recoupling it up on the back end with other databases.

1240
01:02:45,400 --> 01:02:47,880
Speaker 1: And so when you give your email address or phone

1241
01:02:47,920 --> 01:02:51,120
Speaker 1: number at a grocery store right for the discount, that

1242
01:02:51,240 --> 01:02:54,920
Speaker 1: information is merged with other databases from a whole different

1243
01:02:54,960 --> 01:02:57,160
Speaker 1: variety of places, and they come up with this full

1244
01:02:57,240 --> 01:03:00,720
Speaker 1: picture of who you are, and it's very crystal clear.

1245
01:03:01,720 --> 01:03:04,280
Speaker 12: And I don't know if anybody's ever looked into companies

1246
01:03:04,320 --> 01:03:07,320
Speaker 12: like Axiom or others that do these types of data

1247
01:03:07,360 --> 01:03:10,760
Speaker 12: brokerage services. But they then label you into categories as

1248
01:03:10,800 --> 01:03:15,440
Speaker 12: though are you an influencer or an influenced individual? And

1249
01:03:15,480 --> 01:03:18,720
Speaker 12: that's how granularized they can get to who you are

1250
01:03:18,760 --> 01:03:22,320
Speaker 12: as an individual to determine how easily you can be manipulated.

1251
01:03:22,920 --> 01:03:25,040
Speaker 12: And it's very concerning because they know everything about you.

1252
01:03:25,320 --> 01:03:28,320
Speaker 1: Yeah, and it's it's these companies love to say like, hey,

1253
01:03:28,360 --> 01:03:31,720
Speaker 1: we're not personally identifying you, but they conveniently leave out

1254
01:03:31,720 --> 01:03:34,800
Speaker 1: the fact that, oh, on the back end, we're mixing

1255
01:03:34,880 --> 01:03:37,480
Speaker 1: like six or seven databases with a lot of information

1256
01:03:37,560 --> 01:03:39,720
Speaker 1: about you, and yes, we know exactly where you are,

1257
01:03:39,960 --> 01:03:42,040
Speaker 1: we know what you're watching on TV, we know the

1258
01:03:42,080 --> 01:03:45,280
Speaker 1: commercials we saw, and that's we're also going to target

1259
01:03:45,360 --> 01:03:47,600
Speaker 1: and add to you on Facebook based on all that stuff.

1260
01:03:47,600 --> 01:03:50,360
Speaker 1: So I mean, this just goes on and on. Colin Walke,

1261
01:03:50,440 --> 01:03:51,880
Speaker 1: We're gonna leave it there. Do you have a website?

1262
01:03:51,920 --> 01:03:56,240
Speaker 12: Folks can visit, yes, and just search them a named

1263
01:03:56,280 --> 01:03:56,840
Speaker 12: Colin Walkee.

1264
01:03:56,960 --> 01:03:59,320
Speaker 1: All right, great, conversation. Hopefully you're going to have you

1265
01:03:59,360 --> 01:04:01,240
Speaker 1: on again to talk about some of this privacy stuff.

1266
01:04:01,040 --> 01:04:03,480
Speaker 2: Because it is wild absolutely.

1267
01:04:03,320 --> 01:04:05,800
Speaker 1: Rich thanks for joining me today eight eight eight rich

1268
01:04:05,840 --> 01:04:08,040
Speaker 1: one on one eight eight eight seven four to two

1269
01:04:08,080 --> 01:04:10,120
Speaker 1: four one zero one. I'll link up the directions on

1270
01:04:10,160 --> 01:04:12,760
Speaker 1: how to delete your twenty three and meters genetic data

1271
01:04:12,800 --> 01:04:16,320
Speaker 1: on the website rich on tech dot tv. Back after this,

1272
01:04:17,360 --> 01:04:20,160
Speaker 1: Welcome back to rich on tech. Rich DeMuro here talking

1273
01:04:20,240 --> 01:04:24,920
Speaker 1: technology with you. The website is rich on tech dot tv.

1274
01:04:25,160 --> 01:04:27,120
Speaker 1: If you want to sign up for my newsletter, please

1275
01:04:27,200 --> 01:04:30,800
Speaker 1: do that. It is uh informative. Every weekend I send

1276
01:04:30,840 --> 01:04:34,000
Speaker 1: it out. I've also got the show notes there as well.

1277
01:04:34,440 --> 01:04:36,680
Speaker 1: This is episode one fifteen, So if you want the

1278
01:04:36,760 --> 01:04:39,200
Speaker 1: link to uh anything I mentioned here on the show.

1279
01:04:39,680 --> 01:04:43,000
Speaker 1: So I mentioned earlier the permissions for your Google account

1280
01:04:43,000 --> 01:04:45,040
Speaker 1: if you want to review those, I've got the link there,

1281
01:04:45,480 --> 01:04:48,640
Speaker 1: the instructions on how to delete your genetic data, how

1282
01:04:48,680 --> 01:04:52,160
Speaker 1: to activate that Peacock premium if you're a Spectrum customer,

1283
01:04:52,840 --> 01:04:55,360
Speaker 1: A whole bunch of stuff, all the travel stuff, I

1284
01:04:55,400 --> 01:04:57,920
Speaker 1: recommend it. It's all on the website rich on tech

1285
01:04:58,120 --> 01:05:01,840
Speaker 1: dot TV. Nintendo is working on virtual game cards for

1286
01:05:01,920 --> 01:05:05,720
Speaker 1: the switch to. This means it'll be much easier to

1287
01:05:05,880 --> 01:05:09,440
Speaker 1: lend your games to family members. I remember when my

1288
01:05:09,520 --> 01:05:12,440
Speaker 1: kids got switches a couple of years ago. I was like,

1289
01:05:12,480 --> 01:05:14,800
Speaker 1: wait a second, do I have to buy two copies

1290
01:05:14,800 --> 01:05:16,480
Speaker 1: of the same game so they can play them?

1291
01:05:16,640 --> 01:05:16,880
Speaker 2: Yeah?

1292
01:05:16,960 --> 01:05:20,080
Speaker 1: You did, But now they're going to make digital downloads

1293
01:05:20,120 --> 01:05:24,760
Speaker 1: work more like physical cartridges, So you can basically send

1294
01:05:24,960 --> 01:05:28,680
Speaker 1: one game, buy it once, and send it to another

1295
01:05:29,080 --> 01:05:32,480
Speaker 1: Switch on your account, and basically you'll be able to

1296
01:05:32,640 --> 01:05:35,680
Speaker 1: lend that game for two weeks. It'll happen over local

1297
01:05:35,720 --> 01:05:39,200
Speaker 1: Wi Fi, and after two weeks, the game automatically returns

1298
01:05:39,280 --> 01:05:41,160
Speaker 1: the original owner. Of course, you can only lend it

1299
01:05:41,160 --> 01:05:43,560
Speaker 1: out to one person at a time, but from everything

1300
01:05:43,600 --> 01:05:46,640
Speaker 1: I can see about this, the response online has been incredible.

1301
01:05:47,560 --> 01:05:50,280
Speaker 1: People are like, wait a second, is this real a

1302
01:05:50,360 --> 01:05:53,560
Speaker 1: company doing something the way that they should have done it, Like,

1303
01:05:53,600 --> 01:05:56,720
Speaker 1: we actually liked this idea, and yeah, this is going

1304
01:05:56,760 --> 01:06:00,360
Speaker 1: to happen starting late April, So if you've been frustrated

1305
01:06:00,440 --> 01:06:03,160
Speaker 1: with lending out your games to family members on the

1306
01:06:03,240 --> 01:06:06,960
Speaker 1: Nintendo devices, it will get much easier. And by the way,

1307
01:06:07,080 --> 01:06:10,600
Speaker 1: Nintendo Switch to coming out this year, It's been many

1308
01:06:10,680 --> 01:06:13,640
Speaker 1: years since the Switch has come out, it's time for

1309
01:06:13,680 --> 01:06:16,480
Speaker 1: an update. Nintendo keeps hinting, and they showed us what

1310
01:06:16,520 --> 01:06:19,160
Speaker 1: it's going to look like, but they keep dropping little details.

1311
01:06:19,680 --> 01:06:22,000
Speaker 1: The next amount of details are going to come out

1312
01:06:22,040 --> 01:06:23,200
Speaker 1: on April second.

1313
01:06:23,280 --> 01:06:23,600
Speaker 2: Get it.

1314
01:06:24,080 --> 01:06:27,440
Speaker 1: Switch to April second, okay, and a day after April

1315
01:06:27,480 --> 01:06:29,680
Speaker 1: Fool's Day, which is smart because if they did on

1316
01:06:29,680 --> 01:06:32,400
Speaker 1: April Fool's Day, we would not believe them. But the

1317
01:06:32,440 --> 01:06:34,200
Speaker 1: Switch to of course, you know it's gonna be out

1318
01:06:34,280 --> 01:06:36,520
Speaker 1: in time for the holidays. That's going to be a

1319
01:06:36,560 --> 01:06:40,160
Speaker 1: banana seller and people are gonna buy those things like hotcakes.

1320
01:06:40,200 --> 01:06:43,480
Speaker 1: Because even if you had a Switch, you've probably had

1321
01:06:43,520 --> 01:06:45,000
Speaker 1: it for a couple of years. Now you're ready for

1322
01:06:45,040 --> 01:06:48,200
Speaker 1: an update. And you know, Nintendo devices are never as

1323
01:06:48,280 --> 01:06:51,920
Speaker 1: high powered, you know as the xboxes of the world

1324
01:06:52,000 --> 01:06:54,320
Speaker 1: or the PlayStations of the world. But they're just fun

1325
01:06:54,800 --> 01:06:56,960
Speaker 1: and they're great for the family. And the games, I

1326
01:06:56,960 --> 01:06:59,600
Speaker 1: mean the IP they have with all the Mario stuff

1327
01:06:59,640 --> 01:07:02,960
Speaker 1: and zell they just keep regurgitating kind of new games

1328
01:07:03,360 --> 01:07:07,640
Speaker 1: with their familiar IP that people just love. Let's go

1329
01:07:07,720 --> 01:07:10,760
Speaker 1: to Mary in Los Angeles. Mary, you're on with Rich.

1330
01:07:13,120 --> 01:07:13,440
Speaker 4: Mary.

1331
01:07:13,520 --> 01:07:14,120
Speaker 2: Are you there?

1332
01:07:15,840 --> 01:07:19,080
Speaker 1: Mary had a little call Mary you on. Nope, okay,

1333
01:07:19,200 --> 01:07:22,880
Speaker 1: no Mary. Let's see here. How do I drop a call?

1334
01:07:22,920 --> 01:07:24,680
Speaker 1: It's been so long since I dropped call. Do I

1335
01:07:24,680 --> 01:07:25,560
Speaker 1: just press this button?

1336
01:07:26,320 --> 01:07:26,880
Speaker 2: Did I do it?

1337
01:07:27,600 --> 01:07:27,680
Speaker 4: No?

1338
01:07:27,920 --> 01:07:33,240
Speaker 1: Bobo's like, no, you did not. All right, let's see here.

1339
01:07:34,760 --> 01:07:40,280
Speaker 1: Let's go to Eduardo in Tampa. Eduardo, you're on with Rich?

1340
01:07:40,360 --> 01:07:40,840
Speaker 2: Are you there?

1341
01:07:41,280 --> 01:07:42,000
Speaker 4: Thank you very much?

1342
01:07:42,080 --> 01:07:43,040
Speaker 10: Rich, Good afternoon.

1343
01:07:43,240 --> 01:07:43,479
Speaker 2: Hey.

1344
01:07:44,560 --> 01:07:48,960
Speaker 10: So this has to do with logging in, in particular

1345
01:07:49,120 --> 01:07:53,080
Speaker 10: my financial institution. Now I do the delead browsing history,

1346
01:07:53,200 --> 01:07:59,120
Speaker 10: the cachet, and you're supposed to get a hex cold

1347
01:07:59,280 --> 01:08:02,280
Speaker 10: which you put in there too, acts as your accounts.

1348
01:08:02,680 --> 01:08:04,880
Speaker 2: Sure, when you first log in, a couple of times.

1349
01:08:04,720 --> 01:08:07,960
Speaker 10: It's worked, but like today, I tried it and I

1350
01:08:08,000 --> 01:08:10,720
Speaker 10: called customer service, which this is a good institution because

1351
01:08:10,720 --> 01:08:13,000
Speaker 10: they're there every day, so if you get locked out,

1352
01:08:13,280 --> 01:08:14,960
Speaker 10: you can call them and they can unlock you.

1353
01:08:16,880 --> 01:08:17,679
Speaker 2: Well, what happened.

1354
01:08:19,560 --> 01:08:21,960
Speaker 10: I did what I was supposed to do. I deleted

1355
01:08:21,960 --> 01:08:23,960
Speaker 10: the browsing history, the cache is and all that. And

1356
01:08:24,640 --> 01:08:26,479
Speaker 10: I mean, the last couple of times it worked, and

1357
01:08:26,520 --> 01:08:28,920
Speaker 10: today it didn't work. So them and he had unlocked

1358
01:08:28,920 --> 01:08:29,920
Speaker 10: me and I was able to get in.

1359
01:08:30,040 --> 01:08:33,320
Speaker 1: Okay, So here's the deal. So a lot of times

1360
01:08:33,360 --> 01:08:36,800
Speaker 1: with these one time codes, especially with banks, when they

1361
01:08:37,120 --> 01:08:39,720
Speaker 1: sense that there's any sort of unusual activity, they are

1362
01:08:39,720 --> 01:08:41,800
Speaker 1: going to stop that code from going out. And so

1363
01:08:41,840 --> 01:08:45,840
Speaker 1: I've gotten some messages from folks about this Amazon, and

1364
01:08:45,880 --> 01:08:47,800
Speaker 1: sometimes what they'll do is on your account, they'll do

1365
01:08:47,880 --> 01:08:51,280
Speaker 1: like a lockout time period. So if you've tried, let's

1366
01:08:51,280 --> 01:08:53,720
Speaker 1: say you press that button like three times right to

1367
01:08:53,720 --> 01:08:57,280
Speaker 1: get that code, They're like, something's not right here. We're

1368
01:08:57,320 --> 01:08:59,439
Speaker 1: just going to pause that delivery of that code for

1369
01:08:59,479 --> 01:09:02,000
Speaker 1: a while. So I don't know what the secret sauce

1370
01:09:02,080 --> 01:09:04,679
Speaker 1: is and they don't really reveal it, and every company

1371
01:09:04,680 --> 01:09:07,559
Speaker 1: in bank is different, but it's these fraud systems that

1372
01:09:07,600 --> 01:09:10,120
Speaker 1: they're using to try to make sure that nobody's getting

1373
01:09:10,120 --> 01:09:13,000
Speaker 1: access to your account. So that's what I'm guessing happen.

1374
01:09:13,080 --> 01:09:14,760
Speaker 1: Did they give you any sort of explanation.

1375
01:09:18,040 --> 01:09:22,960
Speaker 10: No, I mean I did it a couple of times.

1376
01:09:25,040 --> 01:09:26,559
Speaker 10: I don't think I ever did it three times. I

1377
01:09:26,560 --> 01:09:28,040
Speaker 10: did it twice in night thought and I.

1378
01:09:28,000 --> 01:09:30,479
Speaker 1: Called them okay, So that I mean, who knows what

1379
01:09:30,520 --> 01:09:32,840
Speaker 1: triggered it? I mean, but the fact is it was

1380
01:09:32,880 --> 01:09:36,200
Speaker 1: triggered after you cleared out your browser, which means typically

1381
01:09:36,680 --> 01:09:39,360
Speaker 1: typically when you log into your bank or any sort

1382
01:09:39,360 --> 01:09:42,200
Speaker 1: of online account, they're keeping a little bit of data

1383
01:09:42,320 --> 01:09:45,120
Speaker 1: on your computer, like a cookie, and so that that

1384
01:09:45,200 --> 01:09:48,599
Speaker 1: cookie usually has information about your last log in, whether

1385
01:09:48,640 --> 01:09:51,479
Speaker 1: you've already been sort of pre authorized on that account.

1386
01:09:51,720 --> 01:09:54,639
Speaker 1: So that's why your username may be saved there. Sometimes

1387
01:09:54,720 --> 01:09:56,160
Speaker 1: you use your name on your password and you just

1388
01:09:56,160 --> 01:09:58,120
Speaker 1: have to log in and then it gives you that code.

1389
01:09:58,200 --> 01:09:58,720
Speaker 2: But there's a.

1390
01:09:58,680 --> 01:10:02,280
Speaker 1: Whole, you know, a variety of ways that companies will

1391
01:10:02,360 --> 01:10:05,320
Speaker 1: sort of authorize you. Someplaces, you know, like your Gmail,

1392
01:10:05,600 --> 01:10:09,160
Speaker 1: it'll just stay logged in forever until something changes, or

1393
01:10:09,200 --> 01:10:12,440
Speaker 1: you log out. With your bank, it'll log out automatically.

1394
01:10:12,760 --> 01:10:15,360
Speaker 1: But the level of security kind of varies based on

1395
01:10:15,400 --> 01:10:18,200
Speaker 1: the account. But if you are clearing your browser history,

1396
01:10:18,240 --> 01:10:21,559
Speaker 1: typically it is clearing out those cookies and that cash

1397
01:10:21,640 --> 01:10:24,880
Speaker 1: and that is what's making that new login trigger, and

1398
01:10:24,920 --> 01:10:26,920
Speaker 1: so if you don't want that to happen, sometimes there

1399
01:10:26,960 --> 01:10:30,400
Speaker 1: are ways to clear your just your browsing history, but

1400
01:10:30,520 --> 01:10:32,880
Speaker 1: not all the cookies, not all the other stuff, so

1401
01:10:32,920 --> 01:10:36,320
Speaker 1: that you can still stay logged in. But in general, Eduardo,

1402
01:10:36,400 --> 01:10:38,559
Speaker 1: I think it's a good thing that your bank locked

1403
01:10:38,600 --> 01:10:40,639
Speaker 1: you out because that means that they're on top of things,

1404
01:10:40,800 --> 01:10:43,080
Speaker 1: and hopefully that means your account safer.

1405
01:10:44,080 --> 01:10:45,840
Speaker 10: Yeah, well, I'm glad I have them for a call in,

1406
01:10:45,920 --> 01:10:46,880
Speaker 10: so thank you very much.

1407
01:10:46,960 --> 01:10:49,160
Speaker 1: Yeah, thank you for the call today, and I'm glad

1408
01:10:49,200 --> 01:10:51,840
Speaker 1: that bank is there on a Saturday. You know, it's

1409
01:10:51,880 --> 01:10:54,200
Speaker 1: like you don't even want to call these companies anymore

1410
01:10:54,200 --> 01:10:55,680
Speaker 1: because you're just like, I don't even know. I mean,

1411
01:10:55,680 --> 01:10:57,639
Speaker 1: it used to be you could call any big company

1412
01:10:57,680 --> 01:11:00,519
Speaker 1: and they'd have someone there twenty four to seven. Now

1413
01:11:00,560 --> 01:11:03,360
Speaker 1: it's like, no, I've called certain companies that I do

1414
01:11:03,400 --> 01:11:06,519
Speaker 1: business with, and you cannot believe you call early. They're like, oh,

1415
01:11:06,600 --> 01:11:09,439
Speaker 1: our representatives start at eight am or nine am. You're like, wait,

1416
01:11:09,479 --> 01:11:12,360
Speaker 1: what this used to be a twenty four to seven service.

1417
01:11:13,080 --> 01:11:16,040
Speaker 1: So I think we're paying more these days for things

1418
01:11:16,120 --> 01:11:19,280
Speaker 1: and we're getting less and these companies just continue to

1419
01:11:19,439 --> 01:11:24,040
Speaker 1: find efficiencies with technology that sometimes bug us eighty eight

1420
01:11:24,160 --> 01:11:26,680
Speaker 1: rich one on one eight eight eight seven four to two,

1421
01:11:26,880 --> 01:11:29,960
Speaker 1: four to one zero one. More of your calls coming

1422
01:11:30,040 --> 01:11:33,559
Speaker 1: up right after this. Welcome back to rich On Tech.

1423
01:11:33,680 --> 01:11:37,519
Speaker 1: Rich Demiro here hanging out with you talking technology at

1424
01:11:37,600 --> 01:11:40,880
Speaker 1: triple eight rich one oh one. That's eight eight eight, seven,

1425
01:11:41,000 --> 01:11:43,920
Speaker 1: four to two, four one zero one. Coming up this hour,

1426
01:11:43,960 --> 01:11:46,639
Speaker 1: we've got Mark Vena. He is going to talk about

1427
01:11:46,720 --> 01:11:50,360
Speaker 1: the Samsung Galaxy S twenty five and how it lured

1428
01:11:50,479 --> 01:11:54,200
Speaker 1: him away from the iPhone. Yeah, after seventeen years of

1429
01:11:54,280 --> 01:11:56,880
Speaker 1: using it. And I got to say, the reason why

1430
01:11:56,920 --> 01:11:58,080
Speaker 1: I want it to have him on the show is

1431
01:11:58,120 --> 01:12:00,519
Speaker 1: because it's kind of doing the same thing to me.

1432
01:12:01,200 --> 01:12:03,360
Speaker 1: I mean, I get the Samsung every year, I play

1433
01:12:03,400 --> 01:12:05,799
Speaker 1: with it and it's great, but there was always something

1434
01:12:06,200 --> 01:12:08,479
Speaker 1: that kept me from wanting to use it full time.

1435
01:12:08,600 --> 01:12:12,679
Speaker 1: And now it's the opposite. I have to force myself

1436
01:12:12,720 --> 01:12:15,000
Speaker 1: to use the iPhone because you know, if I start

1437
01:12:15,000 --> 01:12:17,439
Speaker 1: texting people with those green bubbles, they get all annoyed

1438
01:12:17,479 --> 01:12:20,680
Speaker 1: at me. Even though it's gotten a lot better with RCS,

1439
01:12:21,200 --> 01:12:23,439
Speaker 1: I was texting someone the other day and it's like

1440
01:12:24,080 --> 01:12:26,679
Speaker 1: the RCS stuff is just perfect. It really is, because

1441
01:12:26,680 --> 01:12:28,320
Speaker 1: you can see when they get the message, you can

1442
01:12:28,320 --> 01:12:30,360
Speaker 1: see when they've read it, you can see when they're typing.

1443
01:12:31,040 --> 01:12:33,599
Speaker 1: You can send big photos and videos and they don't

1444
01:12:33,640 --> 01:12:37,000
Speaker 1: look all pixelated anymore. So, I mean, I feel like

1445
01:12:37,080 --> 01:12:40,120
Speaker 1: that issue is gone, Like, choose the phone that you want,

1446
01:12:40,640 --> 01:12:42,479
Speaker 1: don't just choose the one that forces you to stick

1447
01:12:42,520 --> 01:12:44,360
Speaker 1: to it because you know you can't get I message

1448
01:12:44,360 --> 01:12:44,960
Speaker 1: anywhere else.

1449
01:12:45,400 --> 01:12:49,360
Speaker 2: Oh wait, who's doing that? On my Instagram?

1450
01:12:49,400 --> 01:12:52,120
Speaker 1: At richon Tech, guys are having a field day with

1451
01:12:52,200 --> 01:12:52,679
Speaker 1: my post.

1452
01:12:52,800 --> 01:12:53,879
Speaker 2: It was my wife's birthday.

1453
01:12:53,960 --> 01:12:58,920
Speaker 1: We went to Los Alevos, California has some beautiful areas

1454
01:13:00,240 --> 01:13:03,240
Speaker 1: just north of la and Losa Levos Wine Country is

1455
01:13:03,240 --> 01:13:06,000
Speaker 1: one of them. So anyway, I posted our whole itinerary

1456
01:13:06,040 --> 01:13:08,200
Speaker 1: what we did and just how much fun we had,

1457
01:13:08,240 --> 01:13:11,320
Speaker 1: and we have literally not been We can't stop talking

1458
01:13:11,320 --> 01:13:13,639
Speaker 1: about it because we had such a nice time. Because

1459
01:13:13,680 --> 01:13:17,160
Speaker 1: we parked once and we never drove again the whole weekend.

1460
01:13:17,479 --> 01:13:19,640
Speaker 1: And to me, that's like when you can do that

1461
01:13:19,680 --> 01:13:21,240
Speaker 1: and just walk to all the places you want to

1462
01:13:21,240 --> 01:13:23,920
Speaker 1: go and have dinner and wine tasting and all this stuff.

1463
01:13:23,960 --> 01:13:26,040
Speaker 1: It's just so fun. So anyway, if we want to

1464
01:13:26,080 --> 01:13:29,439
Speaker 1: see that, it's at rich On Tech. Give me a follow.

1465
01:13:30,240 --> 01:13:33,120
Speaker 1: Let's go to Stanley in Bettsville, Ohio.

1466
01:13:33,280 --> 01:13:33,960
Speaker 2: Stanley, you're on.

1467
01:13:34,000 --> 01:13:38,639
Speaker 4: With rich Hello rich love your show. And I wanted

1468
01:13:38,680 --> 01:13:42,320
Speaker 4: to ask a question that's perplexed me for months. Okay,

1469
01:13:42,439 --> 01:13:46,320
Speaker 4: on our company's website, well, actually, any website that I

1470
01:13:46,479 --> 01:13:49,960
Speaker 4: go to if there's a YouTube video. When I click

1471
01:13:50,040 --> 01:13:54,640
Speaker 4: on it, that YouTube video mini window reappears with the

1472
01:13:54,680 --> 01:13:58,280
Speaker 4: message sign in to confirm you're not a bot. This

1473
01:13:58,360 --> 01:14:02,840
Speaker 4: helps us protect our community. I cannot figure out how

1474
01:14:02,880 --> 01:14:05,840
Speaker 4: to get that YouTube video to play, how to sign

1475
01:14:05,920 --> 01:14:09,200
Speaker 4: in to confirm with someone I don't even know who

1476
01:14:10,240 --> 01:14:12,040
Speaker 4: to confirm that I'm not a bot.

1477
01:14:12,479 --> 01:14:14,680
Speaker 1: So when you help, you said, this is on your

1478
01:14:14,720 --> 01:14:15,559
Speaker 1: company computer.

1479
01:14:16,840 --> 01:14:19,559
Speaker 4: Well, no, sir, any computer that I use, and on

1480
01:14:19,640 --> 01:14:22,720
Speaker 4: any website I access. But it frustates me because on

1481
01:14:22,760 --> 01:14:26,679
Speaker 4: our company website for our new startup, if people click

1482
01:14:26,760 --> 01:14:29,320
Speaker 4: on that, they won't well I don't know if they

1483
01:14:29,400 --> 01:14:32,960
Speaker 4: see the message to confirm they're not a bot or not.

1484
01:14:33,240 --> 01:14:36,960
Speaker 1: Okay, couple things. So typically when you see this message,

1485
01:14:37,000 --> 01:14:40,040
Speaker 1: now we see these messages all the time on our computers.

1486
01:14:40,040 --> 01:14:42,160
Speaker 1: You know, it says please confirm, and it makes you

1487
01:14:42,200 --> 01:14:44,519
Speaker 1: do all those silly puzzles right where you're sitting there.

1488
01:14:44,680 --> 01:14:47,200
Speaker 1: It's like only humans can solve this. You're like, wait

1489
01:14:47,200 --> 01:14:49,360
Speaker 1: a second, I can't even solve this thing. It's like

1490
01:14:49,800 --> 01:14:53,200
Speaker 1: drag the shape that most closely resembles a fish onto

1491
01:14:53,200 --> 01:14:53,800
Speaker 1: the other fish.

1492
01:14:53,840 --> 01:14:55,519
Speaker 2: You're like, what, what? Hold on?

1493
01:14:55,600 --> 01:14:58,320
Speaker 1: Let me read this thing, and then you've got all

1494
01:14:58,320 --> 01:15:00,640
Speaker 1: those things to say verify you're not a rope. So

1495
01:15:00,800 --> 01:15:03,960
Speaker 1: websites are using all kinds of ways to avoid bots

1496
01:15:04,000 --> 01:15:07,120
Speaker 1: on their sites, to you know, to keep the resources

1497
01:15:07,160 --> 01:15:10,280
Speaker 1: down from being overloaded, and also malicious content. I mean,

1498
01:15:10,320 --> 01:15:12,559
Speaker 1: there's so many reasons why websites want to verify who

1499
01:15:12,560 --> 01:15:15,360
Speaker 1: we are, that we are actually human and really going

1500
01:15:15,400 --> 01:15:18,600
Speaker 1: there for a reason, right, not just like scraping or

1501
01:15:18,680 --> 01:15:21,760
Speaker 1: using some sort of automated software to buy tickets. So

1502
01:15:21,800 --> 01:15:24,520
Speaker 1: there's a lot of reasons why these companies and websites

1503
01:15:24,560 --> 01:15:27,000
Speaker 1: make you verify who you are and that you're an

1504
01:15:27,000 --> 01:15:31,519
Speaker 1: actual human. Typically, what you're describing is when you are

1505
01:15:31,640 --> 01:15:34,680
Speaker 1: using some sort of VPN or a proxy.

1506
01:15:35,240 --> 01:15:35,920
Speaker 2: So a lot of.

1507
01:15:35,840 --> 01:15:39,840
Speaker 1: Folks, especially on the iPhone, they've got this like proxy

1508
01:15:39,920 --> 01:15:43,639
Speaker 1: service built in, like this iCloud Private Browsing and so

1509
01:15:44,240 --> 01:15:46,360
Speaker 1: it's like some sort of like thing that shields your

1510
01:15:46,400 --> 01:15:49,840
Speaker 1: IP address, and a lot of times it's activated if

1511
01:15:49,840 --> 01:15:52,640
Speaker 1: you pay for iCloud Plus or something like that. And

1512
01:15:52,720 --> 01:15:54,559
Speaker 1: so if you go to a website on your iPhone,

1513
01:15:54,880 --> 01:15:57,639
Speaker 1: you might encounter this message that says we have detected

1514
01:15:57,680 --> 01:16:00,880
Speaker 1: suspicious activity on your account. You know, we got to

1515
01:16:00,880 --> 01:16:03,040
Speaker 1: wait a minute, or you got to refresh to proceed

1516
01:16:03,160 --> 01:16:05,360
Speaker 1: or whatever it is. And the reason they're saying that

1517
01:16:05,400 --> 01:16:07,160
Speaker 1: is because they're seeing a bunch of requests coming from

1518
01:16:07,200 --> 01:16:10,559
Speaker 1: the same IP address, which is Apple servers, right, because

1519
01:16:10,560 --> 01:16:13,479
Speaker 1: they're all everything is funneling through this server to try

1520
01:16:13,479 --> 01:16:17,559
Speaker 1: to like clear or you know, hide everyone's personal information

1521
01:16:17,760 --> 01:16:20,519
Speaker 1: from this website or their IP address, whatever it is.

1522
01:16:21,080 --> 01:16:24,160
Speaker 1: So typically Stanley, that is the reason. So if you're

1523
01:16:24,200 --> 01:16:27,280
Speaker 1: running a VPN, I would try turning that off. If

1524
01:16:27,320 --> 01:16:30,120
Speaker 1: you're running some sort of proxy, turn that off. And

1525
01:16:30,200 --> 01:16:34,479
Speaker 1: so there are some web browsers like Opera, we'll have

1526
01:16:34,600 --> 01:16:37,680
Speaker 1: like a proxy built in, and so you will, you know,

1527
01:16:37,720 --> 01:16:41,240
Speaker 1: if you can disable that, try reloading that website without

1528
01:16:41,240 --> 01:16:43,840
Speaker 1: that proxy turned on or without that VPN turned on.

1529
01:16:44,360 --> 01:16:46,720
Speaker 1: So and also I would do what we talked about

1530
01:16:46,760 --> 01:16:50,479
Speaker 1: earlier with Eduardo and Tampa is clear the the browser

1531
01:16:51,000 --> 01:16:54,040
Speaker 1: history and cash and see if that helps. So go

1532
01:16:54,120 --> 01:16:57,120
Speaker 1: into your settings on Chrome or whatever you're doing, and

1533
01:16:57,280 --> 01:17:01,040
Speaker 1: just clear out your delete browsing data. And once you

1534
01:17:01,120 --> 01:17:05,479
Speaker 1: delete that, that may help reset things and make it

1535
01:17:05,520 --> 01:17:07,840
Speaker 1: so that you don't see that notification every time you

1536
01:17:07,880 --> 01:17:10,719
Speaker 1: go to a YouTube video It's interesting that it's happening

1537
01:17:10,720 --> 01:17:13,240
Speaker 1: on no matter what computer or account you're on. That

1538
01:17:13,240 --> 01:17:16,320
Speaker 1: tells me that it's at a very network level. So

1539
01:17:16,360 --> 01:17:18,240
Speaker 1: that could be also a feature on your router that

1540
01:17:18,280 --> 01:17:20,800
Speaker 1: you have toggled on, some sort of proxy. I'm thinking

1541
01:17:20,800 --> 01:17:23,240
Speaker 1: it's some sort of proxy or VPN feature, so I

1542
01:17:23,800 --> 01:17:26,400
Speaker 1: would check that for sure. A good question. Thanks for

1543
01:17:26,439 --> 01:17:29,800
Speaker 1: the question. Let's look at the emails here. We got

1544
01:17:29,840 --> 01:17:33,040
Speaker 1: a question from Mark in San Diego. He says, Hey, Rich,

1545
01:17:33,080 --> 01:17:35,559
Speaker 1: I really enjoy your show. I live in San Diego

1546
01:17:35,680 --> 01:17:38,679
Speaker 1: and MeTV is no longer over the air and free.

1547
01:17:39,120 --> 01:17:41,400
Speaker 1: I tried your suggestion to use over the air apps

1548
01:17:41,439 --> 01:17:44,200
Speaker 1: on my rokup, but they don't offer me TV. They

1549
01:17:44,200 --> 01:17:46,360
Speaker 1: do offer a handful of local stations on a per

1550
01:17:46,400 --> 01:17:49,400
Speaker 1: city basis, but no MeTV. So in San Diego, the

1551
01:17:49,400 --> 01:17:51,400
Speaker 1: only way to get it is to subscribe to an

1552
01:17:51,400 --> 01:17:55,479
Speaker 1: expensive stream. So for just MeTV and that's all I want,

1553
01:17:55,479 --> 01:17:58,439
Speaker 1: this is not practical. Can you offer any suggestions to

1554
01:17:58,479 --> 01:18:01,840
Speaker 1: get me TV for free? I've heard of MeTV. I'm

1555
01:18:01,880 --> 01:18:04,680
Speaker 1: not fully familiar with it, but I'm looking at their

1556
01:18:04,720 --> 01:18:08,000
Speaker 1: website and it's basically looks like a website. It looks

1557
01:18:08,000 --> 01:18:12,600
Speaker 1: like a like sort of a station that shows older programming.

1558
01:18:13,080 --> 01:18:16,200
Speaker 1: So I'm looking at the Yeah, Alfred Hitchcock, Adam twelve,

1559
01:18:16,760 --> 01:18:20,040
Speaker 1: Andy Griffith. So it looks like these like dot two stations,

1560
01:18:20,080 --> 01:18:22,720
Speaker 1: Like if you have a station in your area, they

1561
01:18:22,760 --> 01:18:27,040
Speaker 1: subscribe to this MeTV to sort of air and broadcast

1562
01:18:27,200 --> 01:18:30,519
Speaker 1: using one of their secondary channels, so you know, like

1563
01:18:30,560 --> 01:18:33,160
Speaker 1: a four dot two four dot three, four dot four

1564
01:18:33,240 --> 01:18:35,320
Speaker 1: and it's just basically to use up the airwaves and

1565
01:18:35,400 --> 01:18:39,560
Speaker 1: have some sort of programming on there. I checked in

1566
01:18:39,640 --> 01:18:42,679
Speaker 1: San Diego, putting into the zip code, and it looks

1567
01:18:42,800 --> 01:18:47,040
Speaker 1: like it is not available over the air anymore in

1568
01:18:47,160 --> 01:18:50,080
Speaker 1: San Diego, so it looks like it's only on the

1569
01:18:50,120 --> 01:18:54,080
Speaker 1: cable services cox AT and tu Verse Direct TV. But

1570
01:18:55,320 --> 01:18:58,559
Speaker 1: they do have it on Friendly TV, So I'm not sure.

1571
01:18:58,560 --> 01:19:02,360
Speaker 1: If you checked. You said expensive streaming. Friendly TV is

1572
01:19:02,400 --> 01:19:04,720
Speaker 1: like the cheapest streaming service you can get out there.

1573
01:19:05,200 --> 01:19:07,880
Speaker 1: It starts at six dollars and ninety nine cents a month. Now,

1574
01:19:07,880 --> 01:19:11,080
Speaker 1: I know you didn't want to pay anything, but I'd

1575
01:19:11,080 --> 01:19:14,800
Speaker 1: say seven bucks a month. If you really enjoy this MeTV,

1576
01:19:14,840 --> 01:19:17,920
Speaker 1: that might be a decent way of getting it, and

1577
01:19:18,000 --> 01:19:20,880
Speaker 1: you can at least try seven days for free, so

1578
01:19:21,280 --> 01:19:24,200
Speaker 1: I would at least investigate that, But that's really your

1579
01:19:24,240 --> 01:19:27,120
Speaker 1: only way as far as I can tell. It must

1580
01:19:27,160 --> 01:19:30,479
Speaker 1: have been that whatever TV station had this MeTV dropped

1581
01:19:30,520 --> 01:19:33,080
Speaker 1: it and they switched to something else, or they just

1582
01:19:33,120 --> 01:19:36,000
Speaker 1: air their own programming, whatever it is, but you're not

1583
01:19:36,040 --> 01:19:37,400
Speaker 1: gonna be able to get it with an antenna as

1584
01:19:37,400 --> 01:19:39,120
Speaker 1: far as I can tell down in San Diego, so

1585
01:19:39,640 --> 01:19:42,200
Speaker 1: I would check out the Friendly TV. It's also where

1586
01:19:42,200 --> 01:19:44,720
Speaker 1: a lot of people go for Hallmark programming over the

1587
01:19:44,720 --> 01:19:46,640
Speaker 1: holidays because it's one of the cheapest ways to get

1588
01:19:46,680 --> 01:19:51,839
Speaker 1: the Hallmark channel. But I have a feeling MeTV doesn't

1589
01:19:51,880 --> 01:19:55,280
Speaker 1: do its own streaming app because its whole play is

1590
01:19:55,320 --> 01:19:59,719
Speaker 1: to sell its programming to these cable providers and also

1591
01:20:00,439 --> 01:20:03,760
Speaker 1: the channels that then broadcasted over the air. And so

1592
01:20:03,800 --> 01:20:06,320
Speaker 1: if they had their own service, like their own streaming

1593
01:20:06,320 --> 01:20:08,519
Speaker 1: app that they charged three four dollars a month for,

1594
01:20:08,960 --> 01:20:11,200
Speaker 1: they sort of be cutting into their own business, which

1595
01:20:11,200 --> 01:20:13,800
Speaker 1: is selling this channel to these broadcasters.

1596
01:20:13,840 --> 01:20:15,880
Speaker 2: So that's probably what's happening there.

1597
01:20:16,040 --> 01:20:21,439
Speaker 1: Thanks for the email, Rich on tech dot TV, Diane

1598
01:20:21,439 --> 01:20:24,400
Speaker 1: writes in good morning, good morning. I always want to

1599
01:20:24,400 --> 01:20:26,599
Speaker 1: say thank you for your help. Whenever I've emailed, You've

1600
01:20:26,600 --> 01:20:29,080
Speaker 1: always responded quickly. Your answers are very helpful. I have

1601
01:20:29,120 --> 01:20:31,240
Speaker 1: lots and lots of pictures on my Facebook account. Is

1602
01:20:31,240 --> 01:20:33,200
Speaker 1: there any way to back them up? Especially in case

1603
01:20:33,240 --> 01:20:34,280
Speaker 1: my account gets hacked?

1604
01:20:34,880 --> 01:20:35,160
Speaker 2: Yes.

1605
01:20:35,840 --> 01:20:38,040
Speaker 1: So a lot of these major services have what's called

1606
01:20:38,040 --> 01:20:41,519
Speaker 1: the takeout and so Facebook has a tool where you

1607
01:20:41,560 --> 01:20:43,320
Speaker 1: can go and you can download a full copy of

1608
01:20:43,360 --> 01:20:46,680
Speaker 1: your entire account, which includes your photos, your videos, and

1609
01:20:46,720 --> 01:20:50,640
Speaker 1: your other content. So if you go to your settings,

1610
01:20:51,439 --> 01:20:54,240
Speaker 1: click your profile picture in the top right corner, click

1611
01:20:54,280 --> 01:20:57,960
Speaker 1: settings in privacy, then click settings again, then click account center,

1612
01:20:58,360 --> 01:21:02,040
Speaker 1: then click your Information and Permission, then click download your information,

1613
01:21:02,400 --> 01:21:05,080
Speaker 1: then click download or transfer your information, and that's all

1614
01:21:05,160 --> 01:21:09,160
Speaker 1: you have to do. That's it, Diane, Very easy.

1615
01:21:09,720 --> 01:21:10,080
Speaker 2: I don't know.

1616
01:21:10,120 --> 01:21:12,160
Speaker 1: There's not a direct link, so I mean you're gonna

1617
01:21:12,160 --> 01:21:15,880
Speaker 1: have to Maybe there is, but I will link it

1618
01:21:15,960 --> 01:21:19,519
Speaker 1: up in my in my show notes. But basically you

1619
01:21:19,560 --> 01:21:22,360
Speaker 1: can go to is it see A lot of them

1620
01:21:22,360 --> 01:21:26,439
Speaker 1: would be like Facebook dot com. Facebook dot com slash

1621
01:21:26,479 --> 01:21:28,280
Speaker 1: takeout would be like the easiest way to do it.

1622
01:21:28,360 --> 01:21:30,519
Speaker 1: Let's see if that brings you to know it. Let's

1623
01:21:30,520 --> 01:21:36,920
Speaker 1: see Facebook dot com slash takeout. No, that does not

1624
01:21:36,960 --> 01:21:38,680
Speaker 1: bring you to it. Don't do not go to that.

1625
01:21:39,800 --> 01:21:42,720
Speaker 1: Don't go there. Oh yeah, do not go there. Oh

1626
01:21:42,720 --> 01:21:45,800
Speaker 1: my gosh, now I'm getting spammed. But yes, so you

1627
01:21:45,800 --> 01:21:47,519
Speaker 1: do have to go to your Facebook settings and you

1628
01:21:47,520 --> 01:21:49,519
Speaker 1: can download your information. But the good news is it

1629
01:21:49,600 --> 01:21:52,480
Speaker 1: is pretty simple, and I will link up the instructions

1630
01:21:52,520 --> 01:21:56,920
Speaker 1: in the website. But Facebook, for some reason doesn't like

1631
01:21:57,040 --> 01:21:59,479
Speaker 1: all of their like settings and things always involve so

1632
01:21:59,520 --> 01:22:01,599
Speaker 1: many steps, and I think they do that on purpose,

1633
01:22:01,720 --> 01:22:04,040
Speaker 1: just to make life a little bit tougher. The only

1634
01:22:04,200 --> 01:22:09,320
Speaker 1: easy Facebook url I know is Facebook dot com slash hacked,

1635
01:22:09,920 --> 01:22:12,280
Speaker 1: and that's because so many people get hacked on Facebook

1636
01:22:12,800 --> 01:22:15,040
Speaker 1: that they have to have an easy URL where you

1637
01:22:15,080 --> 01:22:17,400
Speaker 1: can go and try to regain.

1638
01:22:17,120 --> 01:22:18,560
Speaker 2: The security of your account.

1639
01:22:18,840 --> 01:22:20,479
Speaker 1: And by the way, when I say people get hacked

1640
01:22:20,479 --> 01:22:25,320
Speaker 1: on Facebook, a lot of times it's not necessarily hackers.

1641
01:22:25,360 --> 01:22:28,720
Speaker 1: It's really people get tricked into giving up their Facebook

1642
01:22:28,880 --> 01:22:32,400
Speaker 1: login information. And they do that through these notifications as say, hey,

1643
01:22:33,040 --> 01:22:35,559
Speaker 1: there's a copyright infringement on your account or some sort

1644
01:22:35,560 --> 01:22:38,000
Speaker 1: of problem, and you log in real quick and you've

1645
01:22:38,040 --> 01:22:41,080
Speaker 1: just given up your account. So Rich on tech dot

1646
01:22:41,120 --> 01:22:43,479
Speaker 1: tv for instructions on how to back up your Facebook

1647
01:22:43,479 --> 01:22:46,000
Speaker 1: photos eight eight eight rich one O one eight eight

1648
01:22:46,000 --> 01:22:50,960
Speaker 1: eight seven four to two four one zero one. Welcome

1649
01:22:50,960 --> 01:22:55,320
Speaker 1: back to rich on Tech. Let's go to uh Mark,

1650
01:22:57,400 --> 01:22:58,920
Speaker 1: Mark and Tarzana Mark.

1651
01:22:58,920 --> 01:22:59,679
Speaker 2: You're on with Rich.

1652
01:23:00,680 --> 01:23:04,479
Speaker 8: Yeah, Hi, Rich, I've been listening a long time. It's

1653
01:23:04,520 --> 01:23:08,240
Speaker 8: my first time calling it. Great to have you after

1654
01:23:09,240 --> 01:23:10,160
Speaker 8: Leo Laporte.

1655
01:23:10,200 --> 01:23:11,000
Speaker 2: Oh well, thank you.

1656
01:23:12,800 --> 01:23:17,200
Speaker 8: I'm in the market for a new computer, looking for

1657
01:23:17,360 --> 01:23:21,320
Speaker 8: all in one or a desktop perfectly and all in

1658
01:23:21,439 --> 01:23:27,720
Speaker 8: one with at least a two terabyte hard drive. You

1659
01:23:27,760 --> 01:23:28,599
Speaker 8: have any suggestion.

1660
01:23:28,840 --> 01:23:33,920
Speaker 1: Do you have a preference Mac or PC? Windows Windows? Okay,

1661
01:23:34,760 --> 01:23:37,880
Speaker 1: So a couple of things. First off, I always recommend

1662
01:23:38,200 --> 01:23:41,680
Speaker 1: folks look at Costco because they typically stock one to

1663
01:23:41,800 --> 01:23:45,320
Speaker 1: two all in one computers and they are a very

1664
01:23:45,400 --> 01:23:48,080
Speaker 1: good deal every time, and the specs you get there

1665
01:23:48,600 --> 01:23:51,719
Speaker 1: are usually better than what you would get anywhere else. Now,

1666
01:23:51,960 --> 01:23:54,599
Speaker 1: the thing that you're asking about is a two terabyte

1667
01:23:54,600 --> 01:23:57,439
Speaker 1: hard drive. Most of the time when I go there,

1668
01:23:57,600 --> 01:23:59,679
Speaker 1: I most of the time I'm seeing a one terabyte

1669
01:23:59,680 --> 01:24:02,320
Speaker 1: hard drive. That could be different these days, but that's

1670
01:24:02,360 --> 01:24:05,080
Speaker 1: the main downside of getting it from a place like

1671
01:24:05,120 --> 01:24:07,800
Speaker 1: Costco is that they're probably not going to have that

1672
01:24:07,880 --> 01:24:10,240
Speaker 1: two terabyte hard drive unless they do. If they do,

1673
01:24:10,360 --> 01:24:12,160
Speaker 1: then great, That's where I start if you have a

1674
01:24:12,160 --> 01:24:15,920
Speaker 1: costco membership. Otherwise I would look at some highly rated

1675
01:24:15,960 --> 01:24:19,600
Speaker 1: systems like an HP Envy all in one. So I

1676
01:24:19,600 --> 01:24:21,400
Speaker 1: think that's a great system and you can get it

1677
01:24:21,439 --> 01:24:25,200
Speaker 1: with a two terabyte hard drive, or I would just

1678
01:24:25,280 --> 01:24:27,639
Speaker 1: go to I mean, if you want to build it yourself,

1679
01:24:27,680 --> 01:24:29,840
Speaker 1: you can go to somewhere like Dell dot com and

1680
01:24:29,920 --> 01:24:32,400
Speaker 1: get the two terabyte hard drive. The thing is most

1681
01:24:32,439 --> 01:24:33,559
Speaker 1: of the computers, a lot of.

1682
01:24:33,560 --> 01:24:36,080
Speaker 2: Them have where are you. You're in Tarzana.

1683
01:24:36,280 --> 01:24:38,840
Speaker 1: I was gonna say there's a great place called Microcenter

1684
01:24:38,960 --> 01:24:40,920
Speaker 1: down in Tustin, but that's too far from you to go.

1685
01:24:42,479 --> 01:24:45,280
Speaker 1: But I would recommend. I mean, I think the iMac

1686
01:24:45,320 --> 01:24:47,080
Speaker 1: all in one is a great computer. But you did

1687
01:24:47,120 --> 01:24:49,880
Speaker 1: want a Windows PC. But I'm looking at some of

1688
01:24:49,880 --> 01:24:54,360
Speaker 1: the recent reviews and the HP comes up pretty high.

1689
01:24:54,479 --> 01:24:58,120
Speaker 1: Let's see if you want something that's on Amazon, Yeah,

1690
01:24:58,160 --> 01:25:04,360
Speaker 1: the hps score very high. Yeah, Acers, I'll a sus.

1691
01:25:04,360 --> 01:25:06,640
Speaker 1: I don't know if they make let me see if

1692
01:25:06,680 --> 01:25:08,800
Speaker 1: they make it. I like the asuses recently. I think

1693
01:25:08,800 --> 01:25:12,040
Speaker 1: they're doing great on laptops. Yeah, I don't see as

1694
01:25:12,040 --> 01:25:13,639
Speaker 1: many as the ace US and the all in one.

1695
01:25:13,760 --> 01:25:15,920
Speaker 1: They probably have them. But I think what it really

1696
01:25:15,920 --> 01:25:18,200
Speaker 1: comes down to, Mark is when you go to best

1697
01:25:18,240 --> 01:25:21,000
Speaker 1: Buy or wherever you go, you're looking for the specs

1698
01:25:21,000 --> 01:25:22,720
Speaker 1: that are going to make sure this computer lasts for

1699
01:25:22,760 --> 01:25:25,360
Speaker 1: a bit. So again, I think that's depending on what

1700
01:25:25,400 --> 01:25:28,760
Speaker 1: you're doing. Since you want that two terabyte drive, maybe

1701
01:25:28,760 --> 01:25:31,040
Speaker 1: you want a better processor, So I would say at

1702
01:25:31,120 --> 01:25:34,960
Speaker 1: least an Intel five seven is going to give you

1703
01:25:35,040 --> 01:25:38,880
Speaker 1: a much faster speed, and then same thing with the AMD.

1704
01:25:38,960 --> 01:25:41,120
Speaker 1: If you go five or seven, that's really what you want.

1705
01:25:41,120 --> 01:25:43,719
Speaker 1: You don't want anything below a five at this point.

1706
01:25:44,520 --> 01:25:47,040
Speaker 1: And then with the memory, I always say sixteen gigs

1707
01:25:47,040 --> 01:25:50,160
Speaker 1: a RAM minimum, But if you're really outfitting this thing

1708
01:25:50,240 --> 01:25:52,320
Speaker 1: like I went thirty two last time, it just gets

1709
01:25:52,439 --> 01:25:55,960
Speaker 1: very expensive. That's the unfortunate side of memory. When you're

1710
01:25:55,960 --> 01:25:58,439
Speaker 1: getting it the day that you buy the computer, and

1711
01:25:58,479 --> 01:26:01,400
Speaker 1: then the hard drive two terabytes, it's very reasonable. That's

1712
01:26:01,400 --> 01:26:03,920
Speaker 1: what I did on my last computer. So the higher

1713
01:26:03,960 --> 01:26:05,679
Speaker 1: you go with these specs, the more you're gonna spend.

1714
01:26:05,720 --> 01:26:08,360
Speaker 1: That's that's basically what's going on, because most people are

1715
01:26:08,360 --> 01:26:12,679
Speaker 1: getting that. You know that simple, simple, processor, hard drive

1716
01:26:12,720 --> 01:26:15,400
Speaker 1: at five twelve or maybe a terrorbyte, and the memory

1717
01:26:15,400 --> 01:26:19,479
Speaker 1: at sixteen gigs, so good luck. Feel free to email

1718
01:26:19,520 --> 01:26:21,040
Speaker 1: me if you you know. Some people will email me

1719
01:26:21,080 --> 01:26:23,840
Speaker 1: if they're trying to decide between two things. But that's

1720
01:26:23,840 --> 01:26:26,200
Speaker 1: what I would do, is start at Costco. That's usually

1721
01:26:26,200 --> 01:26:27,080
Speaker 1: the best place to start.

1722
01:26:27,240 --> 01:26:29,800
Speaker 2: Thanks for the call. Mark. Pixel nine A.

1723
01:26:29,960 --> 01:26:33,960
Speaker 1: We talked about this. Google's like mid range phone. I

1724
01:26:33,960 --> 01:26:36,439
Speaker 1: would call it their budget phone. It's under five hundred dollars.

1725
01:26:36,760 --> 01:26:39,799
Speaker 1: They announced it last week, but there was a delay

1726
01:26:40,120 --> 01:26:44,920
Speaker 1: because of some sort of issue with a component quality situation,

1727
01:26:45,520 --> 01:26:47,400
Speaker 1: and so now they have said, okay, I guess that's

1728
01:26:47,400 --> 01:26:49,800
Speaker 1: figured out. They got back to the drawing board, they

1729
01:26:49,800 --> 01:26:52,400
Speaker 1: figured out what was happening, and the release date is

1730
01:26:52,520 --> 01:26:56,960
Speaker 1: April tenth. So this is a phone that is pretty fantastic.

1731
01:26:57,000 --> 01:26:59,160
Speaker 1: Even though I haven't played with it just yet, I

1732
01:26:59,160 --> 01:27:01,000
Speaker 1: can just tell. Because it's a Pixel, it's gonna have

1733
01:27:01,040 --> 01:27:05,000
Speaker 1: great software. It's got a decent chip inside, It's got

1734
01:27:05,240 --> 01:27:07,000
Speaker 1: eight gigs a RAM up to two hundred and fifty

1735
01:27:07,400 --> 01:27:10,559
Speaker 1: fifty six gigs of storage, got a nice big screen,

1736
01:27:11,400 --> 01:27:16,840
Speaker 1: brighter than before, great refresh rate, big battery, good IP rating,

1737
01:27:16,920 --> 01:27:19,000
Speaker 1: so IP sixty eight, which means gonna be water and

1738
01:27:19,080 --> 01:27:22,120
Speaker 1: dust resistant, and it's got that great Google software that's,

1739
01:27:22,120 --> 01:27:25,320
Speaker 1: by the way, updated for seven years. So if you're

1740
01:27:25,360 --> 01:27:29,280
Speaker 1: looking for a budget phone, you want a great Android

1741
01:27:29,280 --> 01:27:31,759
Speaker 1: you don't really necessarily care about the iPhone side of things,

1742
01:27:32,160 --> 01:27:34,559
Speaker 1: go with the Pixel nine A I mean five hundred

1743
01:27:34,560 --> 01:27:37,920
Speaker 1: bucks launching April tenth. This is their answer to the

1744
01:27:38,040 --> 01:27:41,639
Speaker 1: iPhone sixteen E that's five ninety nine, which is also

1745
01:27:41,720 --> 01:27:44,840
Speaker 1: great if you are on the iPhone side of things.

1746
01:27:45,280 --> 01:27:47,679
Speaker 1: And Disney Plus, by the way, getting a feature users

1747
01:27:47,680 --> 01:27:50,680
Speaker 1: have been asking for for a while, the ability to

1748
01:27:50,760 --> 01:27:54,519
Speaker 1: remove shows and movies from the continue watching row. I

1749
01:27:54,600 --> 01:27:57,200
Speaker 1: know it sounds silly, but you weren't able to do this,

1750
01:27:57,320 --> 01:27:59,880
Speaker 1: so if you started watching a movie or a show,

1751
01:28:00,040 --> 01:28:02,920
Speaker 1: it would just linger there forever. So this is helpful

1752
01:28:02,920 --> 01:28:05,720
Speaker 1: if you started something or didn't finish something and you

1753
01:28:05,760 --> 01:28:07,799
Speaker 1: just want to get it away from your screen.

1754
01:28:08,000 --> 01:28:08,160
Speaker 2: Right.

1755
01:28:09,000 --> 01:28:12,200
Speaker 1: So this is rolling out. It's starting on Apple TV,

1756
01:28:12,560 --> 01:28:15,800
Speaker 1: mobile and Web. So on Apple TV can press and

1757
01:28:15,800 --> 01:28:18,879
Speaker 1: hold the center button on a title, then select remove.

1758
01:28:19,200 --> 01:28:21,280
Speaker 1: On mobile or web, tap the three dots next to

1759
01:28:21,320 --> 01:28:24,439
Speaker 1: a title and choose remove. So more devices will get

1760
01:28:24,439 --> 01:28:27,000
Speaker 1: this feature soon I mean, can you believe they didn't

1761
01:28:27,040 --> 01:28:29,479
Speaker 1: have this for a while. I mean if you started

1762
01:28:29,520 --> 01:28:33,120
Speaker 1: watching like some silly movie on Disney Plus and you're like, ah,

1763
01:28:33,160 --> 01:28:35,960
Speaker 1: that movie's bad, it'll just linger there forever, and it's

1764
01:28:35,960 --> 01:28:39,080
Speaker 1: like it just haunts you. Now you can finally get

1765
01:28:39,120 --> 01:28:41,760
Speaker 1: rid of the ghosts on your Disney Plus screen. All right,

1766
01:28:41,760 --> 01:28:43,320
Speaker 1: I'll put links to all of these things on my

1767
01:28:43,360 --> 01:28:47,800
Speaker 1: website rich on Tech dot tv, also the Instagram at

1768
01:28:47,880 --> 01:28:52,600
Speaker 1: rich on Tech. Coming up, we're gonna talk Samsung versus iPhone.

1769
01:28:53,400 --> 01:28:55,840
Speaker 1: Mark Vina is going to talk about why he has

1770
01:28:55,960 --> 01:28:58,600
Speaker 1: ditched his iPhone in favor of Samsung. Right here on

1771
01:28:58,760 --> 01:29:03,280
Speaker 1: rich on Tech. Welcome back to rich on Tech. Rich

1772
01:29:03,320 --> 01:29:07,680
Speaker 1: DeMuro here hanging out with you, talking technology. The website

1773
01:29:07,680 --> 01:29:10,639
Speaker 1: for the show rich on Tech dot tv.

1774
01:29:12,120 --> 01:29:12,559
Speaker 2: That's real.

1775
01:29:12,640 --> 01:29:15,360
Speaker 1: Find links to everything I mentioned here on the show.

1776
01:29:16,160 --> 01:29:19,760
Speaker 1: I got an email about callers or I guess listeners

1777
01:29:19,800 --> 01:29:24,360
Speaker 1: looking for my Wine Country recommendations. That's on my instagram

1778
01:29:24,400 --> 01:29:26,960
Speaker 1: at rich on Tech. You got to go there. Like

1779
01:29:27,000 --> 01:29:30,400
Speaker 1: I said, I spent the weekend last weekend, b lined

1780
01:29:30,439 --> 01:29:33,200
Speaker 1: it after the show and went up to Wine Country

1781
01:29:33,200 --> 01:29:33,599
Speaker 1: at my wife.

1782
01:29:33,600 --> 01:29:34,760
Speaker 2: So I've got my recommendations there.

1783
01:29:34,800 --> 01:29:36,720
Speaker 1: Feel free to steal at itinerary if you're ever going

1784
01:29:36,760 --> 01:29:40,760
Speaker 1: to visit California or if you're in the area. All right,

1785
01:29:41,080 --> 01:29:44,599
Speaker 1: my next guest is Mark Vena. He is the CEO

1786
01:29:44,880 --> 01:29:49,960
Speaker 1: and principal analyst at smart Tech Research. He ditched his

1787
01:29:50,040 --> 01:29:53,240
Speaker 1: iPhone recently for the Samsung Galaxy S twenty five.

1788
01:29:53,760 --> 01:29:55,879
Speaker 2: He's going to talk about it. Welcome to the show.

1789
01:29:55,680 --> 01:29:58,120
Speaker 13: Mark Rich, How are you this afternoon?

1790
01:29:58,280 --> 01:29:58,519
Speaker 2: Good?

1791
01:29:58,560 --> 01:30:01,400
Speaker 1: I typically see you, you know, somewhere in the world,

1792
01:30:01,560 --> 01:30:04,360
Speaker 1: depending on where we are, but it's good to hear

1793
01:30:04,400 --> 01:30:06,880
Speaker 1: your voice. And you know you're always making the rounds

1794
01:30:06,880 --> 01:30:09,479
Speaker 1: because you're an analyst. To explain what an analyst does,

1795
01:30:09,520 --> 01:30:10,240
Speaker 1: by the way.

1796
01:30:10,800 --> 01:30:13,040
Speaker 13: Well, technology we really have great jobs.

1797
01:30:13,240 --> 01:30:13,800
Speaker 2: Yeah, you do.

1798
01:30:13,960 --> 01:30:14,640
Speaker 13: That's what you're doing.

1799
01:30:14,720 --> 01:30:18,200
Speaker 14: You're looking at the landscape, the technology landscape, and you

1800
01:30:18,280 --> 01:30:21,000
Speaker 14: try to make call balls and strikes and what companies

1801
01:30:21,000 --> 01:30:24,439
Speaker 14: are doing right, what are they operating in interesting markets?

1802
01:30:25,000 --> 01:30:26,640
Speaker 14: You know, what is the market looks like from a

1803
01:30:26,680 --> 01:30:29,000
Speaker 14: tailwind standpoint or a headwind standpoint.

1804
01:30:29,479 --> 01:30:30,800
Speaker 13: One of the great parts of the job.

1805
01:30:30,880 --> 01:30:33,120
Speaker 14: And you know, even though you're not an analyst, you

1806
01:30:33,160 --> 01:30:35,679
Speaker 14: know you're you are in the.

1807
01:30:35,120 --> 01:30:36,439
Speaker 13: Technology coverage area.

1808
01:30:36,880 --> 01:30:38,840
Speaker 14: We get lots of free stuff, you know, and you're

1809
01:30:38,920 --> 01:30:41,599
Speaker 14: you're constantly getting samples somethink my house looks like Best

1810
01:30:41,640 --> 01:30:45,120
Speaker 14: Buy sometimes, and but it gives you an opportunity to

1811
01:30:45,120 --> 01:30:48,519
Speaker 14: play with the technology and evaluated. And it's, you know,

1812
01:30:48,560 --> 01:30:50,880
Speaker 14: one of the most exciting things I've done in my career.

1813
01:30:50,800 --> 01:30:52,840
Speaker 1: Because if an analyst says, oh, this is great, this

1814
01:30:52,960 --> 01:30:54,400
Speaker 1: is the next best thing, it's kind of like a

1815
01:30:54,439 --> 01:30:55,839
Speaker 1: journalist giving a good review.

1816
01:30:55,880 --> 01:30:58,400
Speaker 2: It's like, oh, this is something want So I hate

1817
01:30:58,400 --> 01:30:58,720
Speaker 2: to use.

1818
01:30:58,680 --> 01:31:01,040
Speaker 14: That word influencer, but I guess I am an influencer.

1819
01:31:01,479 --> 01:31:05,559
Speaker 14: I hate that, but because it's too it's just twenty

1820
01:31:05,760 --> 01:31:08,920
Speaker 14: twenty five ish. But you know, I am sure.

1821
01:31:09,400 --> 01:31:10,160
Speaker 13: You know, you get a lot.

1822
01:31:10,120 --> 01:31:14,200
Speaker 14: Of inquiries from from your listeners, from your TV appearances.

1823
01:31:14,280 --> 01:31:16,120
Speaker 13: I get every time I do something on.

1824
01:31:16,080 --> 01:31:19,439
Speaker 14: ABC News or a network news channel, or I'm sure

1825
01:31:19,479 --> 01:31:22,519
Speaker 14: I'll get, you know, emails appearing on your radio show.

1826
01:31:22,880 --> 01:31:25,040
Speaker 13: Mark, you know, do you really mean what you wrote about?

1827
01:31:25,160 --> 01:31:25,360
Speaker 8: Is it?

1828
01:31:25,760 --> 01:31:28,800
Speaker 13: Are you really giving up your Apple iPhone?

1829
01:31:29,000 --> 01:31:33,560
Speaker 14: And in this particular case, you know, the the publication

1830
01:31:33,720 --> 01:31:36,120
Speaker 14: I wrote on Tech Newsworld, it is a great, great publication.

1831
01:31:37,040 --> 01:31:39,200
Speaker 14: The editor there why we're very close relationship with he

1832
01:31:39,320 --> 01:31:42,560
Speaker 14: encourages me to write on things that are a bit controversial,

1833
01:31:42,920 --> 01:31:43,639
Speaker 14: and I try.

1834
01:31:43,439 --> 01:31:45,200
Speaker 13: To be fair, I try to be balanced.

1835
01:31:45,479 --> 01:31:47,639
Speaker 14: And this one was a hard one for me, rich

1836
01:31:47,720 --> 01:31:51,160
Speaker 14: because I've been in the Apple ecosystem for more than

1837
01:31:51,200 --> 01:31:53,320
Speaker 14: a decade, you know. I mean, I bought the first

1838
01:31:53,360 --> 01:31:55,920
Speaker 14: Apple iPhone that came out in two thousand and seven,

1839
01:31:55,960 --> 01:31:57,880
Speaker 14: and I you know, I drank the kool aid, so

1840
01:31:57,960 --> 01:31:59,720
Speaker 14: to speak, and I really fell in love with it.

1841
01:32:00,240 --> 01:32:01,200
Speaker 13: And it was hard.

1842
01:32:01,360 --> 01:32:03,800
Speaker 14: You know, you you excited some things earlier before I

1843
01:32:03,840 --> 01:32:07,960
Speaker 14: came on your show that you know, you know, I've

1844
01:32:07,960 --> 01:32:11,280
Speaker 14: been getting these Samsung phones regularly, and you know, what

1845
01:32:11,360 --> 01:32:12,720
Speaker 14: is it going to take for me to you know,

1846
01:32:12,800 --> 01:32:15,400
Speaker 14: to move off the schneid, so to speak. And you know,

1847
01:32:15,520 --> 01:32:18,040
Speaker 14: the the S twenty five Ultra and the S twenty

1848
01:32:18,080 --> 01:32:20,480
Speaker 14: five Standard one, but I'm the one I'm I compared.

1849
01:32:20,120 --> 01:32:20,880
Speaker 13: It to is the Ultra.

1850
01:32:21,360 --> 01:32:23,760
Speaker 14: It's a great phone, you know, and and it's it's

1851
01:32:24,120 --> 01:32:27,000
Speaker 14: i mean harder and harder to find reasons that well,

1852
01:32:27,040 --> 01:32:28,280
Speaker 14: why do why do I want to stay in the

1853
01:32:28,320 --> 01:32:29,160
Speaker 14: Apple ecosystem?

1854
01:32:29,160 --> 01:32:30,400
Speaker 13: And we'll we'll talk about that.

1855
01:32:30,800 --> 01:32:32,800
Speaker 1: Yeah, Well that that's the thing, is like there's always

1856
01:32:32,840 --> 01:32:35,640
Speaker 1: some little thing that kind of kept me back. And

1857
01:32:35,680 --> 01:32:37,559
Speaker 1: this year is really the first year where I'm like,

1858
01:32:37,640 --> 01:32:41,000
Speaker 1: I'm turning to the Samsung much more than the iPhone

1859
01:32:41,000 --> 01:32:43,040
Speaker 1: because it's just it's kind of fun. I mean, Samsung

1860
01:32:43,040 --> 01:32:45,880
Speaker 1: has always thrown a lot of features at the wall

1861
01:32:46,080 --> 01:32:49,000
Speaker 1: and and kind of some stick, some don't. But what

1862
01:32:49,040 --> 01:32:50,640
Speaker 1: was sort of the main thing for you? What was

1863
01:32:50,680 --> 01:32:52,920
Speaker 1: the thing that, like you started using the Samsung, You're like, no,

1864
01:32:53,040 --> 01:32:53,840
Speaker 1: I want to stick with this.

1865
01:32:54,200 --> 01:32:54,439
Speaker 13: Yeah.

1866
01:32:54,640 --> 01:32:57,480
Speaker 14: Really, the main thing is is that the camera capability,

1867
01:32:57,560 --> 01:33:00,639
Speaker 14: both video and image photography is is stunning.

1868
01:33:00,840 --> 01:33:00,960
Speaker 13: You know.

1869
01:33:01,160 --> 01:33:03,519
Speaker 14: Not to say that the Apple iPhone sixteen Pro isn't

1870
01:33:03,520 --> 01:33:07,679
Speaker 14: it isn't a very solid phone, Apple, I'm sorry. Samsung

1871
01:33:07,720 --> 01:33:11,840
Speaker 14: has always had a pretty good lever in that space

1872
01:33:11,880 --> 01:33:15,439
Speaker 14: because of their technology with sensors and uh, They've got

1873
01:33:15,439 --> 01:33:17,800
Speaker 14: this great relationship with Qualcomm. I think I saw you

1874
01:33:17,880 --> 01:33:20,040
Speaker 14: at the Qualcom event last time I saw you, and

1875
01:33:20,080 --> 01:33:23,320
Speaker 14: they are really the magic the technology ingreading behind the scenes.

1876
01:33:23,720 --> 01:33:26,120
Speaker 14: And and not to say that Apple Silicon isn't great.

1877
01:33:26,520 --> 01:33:29,360
Speaker 14: Qualcomm has done a fantastic job of really you know,

1878
01:33:29,479 --> 01:33:32,679
Speaker 14: rising to the occasion with its latest Snapdragon technology. They're

1879
01:33:32,680 --> 01:33:35,400
Speaker 14: playing a great role now as you know, in PCs

1880
01:33:36,040 --> 01:33:38,640
Speaker 14: kind of you know, reshaping that category.

1881
01:33:39,040 --> 01:33:43,160
Speaker 13: But for me, it was really the camera capability, uh,

1882
01:33:43,320 --> 01:33:45,519
Speaker 13: the RCS cable. It's funny that you reference that.

1883
01:33:45,640 --> 01:33:49,320
Speaker 14: Now, there is a downside of of going through the

1884
01:33:49,560 --> 01:33:54,719
Speaker 14: using a a Android phone when you're using a I'm sorry,

1885
01:33:54,880 --> 01:33:57,559
Speaker 14: a Apple iPhone when you're using it with a Windows

1886
01:33:57,600 --> 01:33:58,320
Speaker 14: PC and we'll talk.

1887
01:33:58,720 --> 01:34:00,800
Speaker 2: Yeah, that's the thing is. It's like, I mean, that's

1888
01:34:00,840 --> 01:34:01,280
Speaker 2: a bummer.

1889
01:34:01,320 --> 01:34:03,439
Speaker 13: Practically, that's a big bummer for me. It's a big bump.

1890
01:34:03,479 --> 01:34:05,880
Speaker 1: Well, here's look, at the end of the day, Apple

1891
01:34:06,000 --> 01:34:09,240
Speaker 1: doesn't really do anything to make their products easier to

1892
01:34:09,320 --> 01:34:11,760
Speaker 1: use with any other products, whereas in the tech world,

1893
01:34:11,840 --> 01:34:14,160
Speaker 1: and you know this, the whole beauty of tech is

1894
01:34:14,200 --> 01:34:17,439
Speaker 1: like interoperability, right, Like the whole thing is like things

1895
01:34:17,479 --> 01:34:20,559
Speaker 1: should work together. And that's the problem is like Apple

1896
01:34:20,720 --> 01:34:23,360
Speaker 1: is amazing if you have a MacBook or an iPad

1897
01:34:23,640 --> 01:34:28,640
Speaker 1: and an iPhone, it's an incredible cohesive ecosystem AirPods. But

1898
01:34:28,680 --> 01:34:30,400
Speaker 1: as soon as you try to like mix and match,

1899
01:34:30,439 --> 01:34:31,760
Speaker 1: it's like, oh, that doesn't work.

1900
01:34:31,760 --> 01:34:33,960
Speaker 13: Oh that great is exactly the problem.

1901
01:34:34,040 --> 01:34:36,799
Speaker 14: And the problem is is for that joy of operating

1902
01:34:36,840 --> 01:34:40,320
Speaker 14: the Apple ecosystem, they extract the premium and when you

1903
01:34:40,360 --> 01:34:42,679
Speaker 14: go out and buy a MacBook Pro or a MacBook Air,

1904
01:34:43,280 --> 01:34:45,720
Speaker 14: you know, let's face it. I mean I regularly get

1905
01:34:45,760 --> 01:34:49,719
Speaker 14: a MacBook Pro every time they rev v models because

1906
01:34:50,040 --> 01:34:52,040
Speaker 14: I use it for video editing and things like that.

1907
01:34:52,720 --> 01:34:56,040
Speaker 14: And you're paying for the five thousand dollars where you

1908
01:34:56,040 --> 01:35:00,080
Speaker 14: can get a comparable Windows PC gel and a p

1909
01:35:00,240 --> 01:35:04,040
Speaker 14: and a number of others make very very fine qualcom

1910
01:35:04,200 --> 01:35:07,200
Speaker 14: Snapdragon based PCs and others. I had mentioned Intel, but

1911
01:35:07,200 --> 01:35:08,000
Speaker 14: that's a different story.

1912
01:35:08,080 --> 01:35:09,240
Speaker 2: That's a whole other story.

1913
01:35:09,320 --> 01:35:11,240
Speaker 14: Yeah, but the fact of the matter is you can

1914
01:35:11,240 --> 01:35:13,000
Speaker 14: get into into the Windows.

1915
01:35:13,160 --> 01:35:15,400
Speaker 13: The Windows ecosystem is a lot more affordable.

1916
01:35:15,680 --> 01:35:18,840
Speaker 14: And that frustrates me because to your point, Apple, it

1917
01:35:18,840 --> 01:35:23,120
Speaker 14: doesn't have to be that way. But remember which everything

1918
01:35:23,160 --> 01:35:25,720
Speaker 14: that Apple does, and I suspect I'm an old marketing guy.

1919
01:35:25,720 --> 01:35:30,040
Speaker 14: If I was Greg Joswiak or one of the big

1920
01:35:30,040 --> 01:35:33,759
Speaker 14: scene of leaders at Apple, I probably would do everything

1921
01:35:33,840 --> 01:35:35,360
Speaker 14: I can to keep you in the ecosystem.

1922
01:35:35,520 --> 01:35:37,160
Speaker 2: Yeah, that's been on record.

1923
01:35:37,160 --> 01:35:39,960
Speaker 1: That's you know, that's why I Message is not available

1924
01:35:40,000 --> 01:35:42,639
Speaker 1: as an app on any other platform. You know, it's

1925
01:35:42,680 --> 01:35:45,760
Speaker 1: like people stick to Apple because they've got their eye

1926
01:35:45,760 --> 01:35:48,839
Speaker 1: messages in there. And again, yes, it's gotten easier with RCS,

1927
01:35:48,840 --> 01:35:51,080
Speaker 1: but it's still you know, it's a blue bubble thing,

1928
01:35:51,080 --> 01:35:52,040
Speaker 1: it's an ecosystem thing.

1929
01:35:52,120 --> 01:35:53,080
Speaker 13: But still that's the same thing.

1930
01:35:53,120 --> 01:35:55,080
Speaker 14: And truth be told because I'm sure there will be

1931
01:35:55,120 --> 01:35:56,400
Speaker 14: people that will email Mark there.

1932
01:35:56,560 --> 01:35:57,880
Speaker 13: There are solutions to.

1933
01:35:57,920 --> 01:36:02,040
Speaker 14: Allow you to use text message Apple text messaging on

1934
01:36:02,080 --> 01:36:05,360
Speaker 14: a Windows PC. The reality is they're all kluegy, They're

1935
01:36:05,360 --> 01:36:06,839
Speaker 14: all they all attached to Bluetooth.

1936
01:36:06,880 --> 01:36:08,120
Speaker 13: You got to sink it and everything.

1937
01:36:08,479 --> 01:36:11,360
Speaker 14: It's not as clean and seamless as the Apple experienced.

1938
01:36:11,479 --> 01:36:13,599
Speaker 1: But you said you miss eye mess in your article.

1939
01:36:13,600 --> 01:36:15,759
Speaker 1: You said you miss eye message, you missed air drop.

1940
01:36:16,200 --> 01:36:18,240
Speaker 13: Yes, that is true. That is true.

1941
01:36:18,280 --> 01:36:21,160
Speaker 14: And anybody who uses large video files like you and

1942
01:36:21,200 --> 01:36:24,679
Speaker 14: I do, that air drop features a very cool feature.

1943
01:36:24,840 --> 01:36:26,200
Speaker 14: You know, you could just be you could be a

1944
01:36:26,200 --> 01:36:29,040
Speaker 14: hotel room and as long as it recognizes that Apple

1945
01:36:29,080 --> 01:36:31,040
Speaker 14: device in your room, you can transfer that file very

1946
01:36:31,080 --> 01:36:31,559
Speaker 14: very quickly.

1947
01:36:31,800 --> 01:36:36,040
Speaker 1: Yeah, what about this the low key perk you mentioned,

1948
01:36:36,040 --> 01:36:37,599
Speaker 1: the wireless power share.

1949
01:36:39,080 --> 01:36:41,439
Speaker 14: I think that's an I think that's an interesting benefit

1950
01:36:41,640 --> 01:36:46,599
Speaker 14: and I and it's interesting because you know, the challenge

1951
01:36:46,600 --> 01:36:50,000
Speaker 14: that Apples had with iPhones has been battery life now

1952
01:36:50,000 --> 01:36:52,280
Speaker 14: I've gotten Obviously, if you get the if you get

1953
01:36:52,320 --> 01:36:54,640
Speaker 14: the Pro Max, that has the larger battery, and you're

1954
01:36:54,640 --> 01:36:56,840
Speaker 14: going to get really really good battery life. But if

1955
01:36:56,880 --> 01:36:59,600
Speaker 14: you use these sixteen the non either the sixteen or

1956
01:36:59,640 --> 01:37:02,320
Speaker 14: the sixteen Pro, the smaller format, that's going to have

1957
01:37:02,320 --> 01:37:04,679
Speaker 14: a smaller battery, and you're probably not going to get

1958
01:37:04,680 --> 01:37:07,599
Speaker 14: the battery life that you'd like. Now, Samsung I think

1959
01:37:07,640 --> 01:37:09,720
Speaker 14: has done I mean, what's your point of view. I

1960
01:37:09,720 --> 01:37:11,680
Speaker 14: think Samsung has done a really good job in the

1961
01:37:11,720 --> 01:37:12,639
Speaker 14: battery life department.

1962
01:37:12,920 --> 01:37:15,120
Speaker 1: I mean, look, I think that the the S twenty

1963
01:37:15,160 --> 01:37:17,519
Speaker 1: five I gave a glowing review this year. I mean

1964
01:37:17,520 --> 01:37:20,240
Speaker 1: I really said, like, the only thing keeping people from

1965
01:37:20,240 --> 01:37:22,639
Speaker 1: this phone is really if they are just an iPhone

1966
01:37:22,680 --> 01:37:25,080
Speaker 1: die hard. And let's be honest. You know, it used

1967
01:37:25,080 --> 01:37:28,200
Speaker 1: to be the whole thing was like should I go

1968
01:37:28,280 --> 01:37:31,839
Speaker 1: iPhone or Android? And now it's the market has matured

1969
01:37:31,880 --> 01:37:34,479
Speaker 1: so much that I don't see as many people wanting

1970
01:37:34,520 --> 01:37:38,120
Speaker 1: to switch because they're so heavily invested and in one

1971
01:37:38,160 --> 01:37:40,639
Speaker 1: ecosystem or the other. And so I think it's really

1972
01:37:40,720 --> 01:37:43,160
Speaker 1: tough for these companies to even get people to switch

1973
01:37:43,200 --> 01:37:46,320
Speaker 1: at this point. And I think both have their pros

1974
01:37:46,360 --> 01:37:46,679
Speaker 1: and cons.

1975
01:37:46,720 --> 01:37:47,519
Speaker 2: I mean, they really do.

1976
01:37:47,760 --> 01:37:49,519
Speaker 1: Yeah, And I think you know, you said that the

1977
01:37:49,560 --> 01:37:53,720
Speaker 1: one UI was excellent. It's more customizable. But Apple, you know,

1978
01:37:53,720 --> 01:37:55,800
Speaker 1: they have all the apps, they have all the accessories

1979
01:37:55,800 --> 01:37:57,280
Speaker 1: that are just you know, everywhere.

1980
01:37:57,600 --> 01:37:59,880
Speaker 14: Yeah, I mean, I mean, I mean from that perspective,

1981
01:38:00,000 --> 01:38:01,439
Speaker 14: I mean, that was kind of the joyous thing when

1982
01:38:01,479 --> 01:38:03,960
Speaker 14: I made the transfer. When I made the transfer, you know,

1983
01:38:04,000 --> 01:38:07,360
Speaker 14: Samsung does a pretty good job of moving your data

1984
01:38:07,400 --> 01:38:09,920
Speaker 14: from an iPhone to the new Samsung.

1985
01:38:10,000 --> 01:38:10,920
Speaker 13: I was delighted with that.

1986
01:38:11,120 --> 01:38:13,040
Speaker 14: I couldn't find an app that I was using on

1987
01:38:13,080 --> 01:38:16,840
Speaker 14: the iPhone that was not available on the on the

1988
01:38:16,880 --> 01:38:20,640
Speaker 14: Samsung Android platform. Now, I will point out something that

1989
01:38:20,720 --> 01:38:22,479
Speaker 14: it's a little bit of an inside baseball thing.

1990
01:38:22,960 --> 01:38:25,000
Speaker 13: You know, I've got a significant other who lives in.

1991
01:38:25,439 --> 01:38:29,320
Speaker 14: Northern LA area, and she's got a couple of teenage daughters.

1992
01:38:29,640 --> 01:38:31,799
Speaker 14: You know, I don't think I could extract an iPhone

1993
01:38:31,840 --> 01:38:35,799
Speaker 14: from a private iPhone from her because she probably provides

1994
01:38:35,880 --> 01:38:38,640
Speaker 14: tech support for her kids, and she does, and she

1995
01:38:38,720 --> 01:38:41,080
Speaker 14: does not want to have to deal with well how

1996
01:38:41,120 --> 01:38:43,360
Speaker 14: do you do this? And an A on a Samsung

1997
01:38:43,400 --> 01:38:46,960
Speaker 14: phone or a non Samsung Samsung Android phone.

1998
01:38:47,200 --> 01:38:48,080
Speaker 13: So there is some.

1999
01:38:48,080 --> 01:38:51,719
Speaker 14: Benefit to that. There always has been. But I would

2000
01:38:51,760 --> 01:38:53,599
Speaker 14: say that if you do want to make the plunge,

2001
01:38:54,120 --> 01:38:57,080
Speaker 14: you know, and make that transfer and jump into the

2002
01:38:57,240 --> 01:39:00,679
Speaker 14: non Apple ecosystem that is Samsung, I would recommend people

2003
01:39:00,720 --> 01:39:03,599
Speaker 14: stay with all Samsung phones because even though Android phones

2004
01:39:03,600 --> 01:39:06,120
Speaker 14: in theory rich as you know, are supposed to have

2005
01:39:06,160 --> 01:39:07,920
Speaker 14: a somewhat common look and feel.

2006
01:39:08,120 --> 01:39:10,120
Speaker 13: You know, if you buy an Android phone from Huawei,

2007
01:39:10,200 --> 01:39:10,679
Speaker 13: you buy.

2008
01:39:10,479 --> 01:39:14,160
Speaker 14: A phone, a phone, a not a Samsung phone, but

2009
01:39:14,200 --> 01:39:15,880
Speaker 14: a non Samsung Android phone.

2010
01:39:16,360 --> 01:39:18,120
Speaker 13: All those phone OEMs.

2011
01:39:17,680 --> 01:39:19,479
Speaker 14: Are going to try to add their a little you know,

2012
01:39:19,560 --> 01:39:22,000
Speaker 14: secret sauce to make the interface a little bit different

2013
01:39:22,120 --> 01:39:25,519
Speaker 14: and a little bit you know, more compelling, and that

2014
01:39:25,560 --> 01:39:28,120
Speaker 14: creates confusion, you know, that's happens.

2015
01:39:28,200 --> 01:39:29,720
Speaker 1: Yeah, and I agree, and I and I do tell

2016
01:39:29,760 --> 01:39:31,920
Speaker 1: people that. I say, look, if your friends and family

2017
01:39:31,960 --> 01:39:34,120
Speaker 1: have one, it's an easy way to ask for help,

2018
01:39:34,320 --> 01:39:35,960
Speaker 1: is you know, if they already know what they're doing

2019
01:39:35,960 --> 01:39:37,479
Speaker 1: on it. All right, Mark, We're gonna have to leave

2020
01:39:37,520 --> 01:39:40,919
Speaker 1: it there. The website for Mark is smart tech research

2021
01:39:41,240 --> 01:39:45,680
Speaker 1: dot net, smart tech research dot net. Real quick, I

2022
01:39:45,720 --> 01:39:48,400
Speaker 1: got thirty seconds. Has anyone giving you a little bit

2023
01:39:48,439 --> 01:39:50,360
Speaker 1: of issue at your green bubbles?

2024
01:39:50,640 --> 01:39:55,720
Speaker 13: Yes, I do that. But the reality is I think

2025
01:39:55,760 --> 01:39:57,840
Speaker 13: people do understand. I mean, but there is a thing

2026
01:39:57,880 --> 01:39:59,519
Speaker 13: out there. As you know, when.

2027
01:39:59,320 --> 01:40:01,960
Speaker 14: People see the bubbles you automatically, well, you know that

2028
01:40:02,040 --> 01:40:03,760
Speaker 14: you're not You're not an Apple US.

2029
01:40:03,760 --> 01:40:05,360
Speaker 13: There's kind of a how it feels in the McCoy's

2030
01:40:05,720 --> 01:40:06,320
Speaker 13: by default.

2031
01:40:06,320 --> 01:40:08,600
Speaker 1: Apple did that on purpose. That's that's the thing. Just

2032
01:40:08,640 --> 01:40:10,120
Speaker 1: send them the article. Just send them the link to

2033
01:40:10,160 --> 01:40:10,599
Speaker 1: the article.

2034
01:40:10,680 --> 01:40:12,880
Speaker 13: Mark, but it's a good world.

2035
01:40:13,160 --> 01:40:16,760
Speaker 1: Mark Vina smart techresearch dot net. Thanks for joining me

2036
01:40:16,800 --> 01:40:19,240
Speaker 1: today talk about iPhone versus Samsung.

2037
01:40:19,680 --> 01:40:20,240
Speaker 13: Hey, thank you.

2038
01:40:20,360 --> 01:40:23,559
Speaker 1: Rich All right, coming up, we are going to open

2039
01:40:23,640 --> 01:40:28,519
Speaker 1: up the feedbag. It is overflowing this week. We'll see

2040
01:40:28,520 --> 01:40:31,120
Speaker 1: how many of these messages from you we can get to.

2041
01:40:31,680 --> 01:40:32,840
Speaker 2: Right here, I'm rich on Tech.

2042
01:40:33,080 --> 01:40:33,320
Speaker 6: Than you.

2043
01:40:36,080 --> 01:40:39,360
Speaker 1: Welcome back to rich on Tech. Time for the feedbag segment.

2044
01:40:39,520 --> 01:40:42,719
Speaker 1: This is your feedback plus the mail bag, the emails,

2045
01:40:42,760 --> 01:40:46,559
Speaker 1: the comments, and the questions I get from you. If

2046
01:40:46,560 --> 01:40:48,360
Speaker 1: you want to submit yours, just go to rich on

2047
01:40:48,479 --> 01:40:51,360
Speaker 1: Tech dot tv hit contact and yes you do that

2048
01:40:51,600 --> 01:40:54,200
Speaker 1: many many times per week. I do read all of

2049
01:40:54,200 --> 01:40:56,240
Speaker 1: your emails. I may not be able to respawn to

2050
01:40:56,280 --> 01:40:58,080
Speaker 1: all of them or share all of them. Here, but

2051
01:40:58,120 --> 01:41:00,920
Speaker 1: believe me, it gets to me for better or for worse.

2052
01:41:01,439 --> 01:41:04,519
Speaker 1: Leo from the Laptop Elf Project writes in great show,

2053
01:41:04,840 --> 01:41:09,000
Speaker 1: I think it's helpful to separate voice typing, dictation, and transcription.

2054
01:41:09,080 --> 01:41:12,800
Speaker 1: They each serve different needs for most basic tasks like

2055
01:41:12,880 --> 01:41:15,519
Speaker 1: email or filling in text fields. The built in dictation

2056
01:41:15,680 --> 01:41:18,599
Speaker 1: tools in Windows, Mac and Chrome are simple and work great.

2057
01:41:18,960 --> 01:41:22,719
Speaker 1: On Windows, Press Win plus h to launch voice access.

2058
01:41:23,160 --> 01:41:26,400
Speaker 1: On Mac, go to System Settings Keyboard dictation to turn

2059
01:41:26,439 --> 01:41:29,200
Speaker 1: it on and set a shortcut. And on Chrome go

2060
01:41:29,200 --> 01:41:33,479
Speaker 1: to Settings Accessibility, Keyboard and text Input toggle on dictation.

2061
01:41:34,160 --> 01:41:37,080
Speaker 1: These don't have those fancy AI features you were talking about,

2062
01:41:37,160 --> 01:41:40,360
Speaker 1: but they get the job done without needing any extra software.

2063
01:41:40,520 --> 01:41:44,240
Speaker 1: Keep up the good work, thank you, Leo. Tony from

2064
01:41:44,320 --> 01:41:48,200
Speaker 1: Oshkosh writes in after listening on WTAQ, when you were

2065
01:41:48,240 --> 01:41:50,880
Speaker 1: mentioning Fax machines, you missed the mark a bit when

2066
01:41:50,880 --> 01:41:53,720
Speaker 1: they came into use. The US Army was using them

2067
01:41:53,800 --> 01:41:57,600
Speaker 1: regularly in the late nineteen seventies. Massive machines impractical for

2068
01:41:57,640 --> 01:42:00,800
Speaker 1: most civilians unless you had serious mind honey. Fun fact,

2069
01:42:01,200 --> 01:42:04,479
Speaker 1: Fax technology actually started in eighteen forty three, and by

2070
01:42:04,520 --> 01:42:07,360
Speaker 1: eighteen eighty eight you could fax the signature. This will

2071
01:42:07,360 --> 01:42:09,000
Speaker 1: be on the test, so make a note of it.

2072
01:42:09,479 --> 01:42:12,040
Speaker 1: Thanks Tony. I was saying all that tech when I

2073
01:42:12,080 --> 01:42:15,120
Speaker 1: did the nostalgia tech when I came across it, not

2074
01:42:15,160 --> 01:42:15,920
Speaker 1: when it started.

2075
01:42:15,960 --> 01:42:16,439
Speaker 2: But thank you.

2076
01:42:16,800 --> 01:42:21,200
Speaker 1: Scott from Battlecreek, Michigan. Listening on thirteen twenty Wils writes in,

2077
01:42:21,240 --> 01:42:23,479
Speaker 1: I was listening to your show and I heard your

2078
01:42:23,479 --> 01:42:27,080
Speaker 1: discussion about saving bank or credit union statements. I'm low tech.

2079
01:42:27,120 --> 01:42:30,320
Speaker 1: I still get my mailed to me. I once asked

2080
01:42:30,320 --> 01:42:33,559
Speaker 1: how far bank how far back I could access statements

2081
01:42:33,600 --> 01:42:36,240
Speaker 1: if needed. They told me only three years. I've had

2082
01:42:36,240 --> 01:42:38,880
Speaker 1: to check statements older than that, so I'm glad I

2083
01:42:38,960 --> 01:42:41,320
Speaker 1: kept the paper copies. Your listeners might want to ask

2084
01:42:41,360 --> 01:42:43,880
Speaker 1: their banks or credit unions how far back they can go.

2085
01:42:44,280 --> 01:42:48,920
Speaker 1: It might surprise them. And yes, Scott, great, Yes, great tip.

2086
01:42:48,960 --> 01:42:51,840
Speaker 1: Because my one of my bank accounts only goes back

2087
01:42:51,920 --> 01:42:55,200
Speaker 1: like one hundred and eighty days or something. It's very short. Again,

2088
01:42:55,479 --> 01:42:58,720
Speaker 1: I guess it's less for them to keep. Diane writes in,

2089
01:42:58,760 --> 01:43:01,320
Speaker 1: I'm listening to your pot cast for the second time.

2090
01:43:01,400 --> 01:43:03,519
Speaker 1: I don't want to miss a thing. I wanted to

2091
01:43:03,560 --> 01:43:05,679
Speaker 1: share how I back up my credit cards in case

2092
01:43:05,680 --> 01:43:08,160
Speaker 1: they're lost or stolen. I make a copy of the

2093
01:43:08,200 --> 01:43:10,600
Speaker 1: front and the back of each card, especially since the

2094
01:43:10,640 --> 01:43:13,360
Speaker 1: back has the important phone numbers to call. I keep

2095
01:43:13,400 --> 01:43:16,080
Speaker 1: that paper in a safe place just in case. Diane,

2096
01:43:16,120 --> 01:43:18,800
Speaker 1: that is a great tip I do that. I actually

2097
01:43:18,920 --> 01:43:21,839
Speaker 1: used to do this once a year. Photo copy everything

2098
01:43:21,880 --> 01:43:25,559
Speaker 1: in your wallet, so all of your cards front and back,

2099
01:43:25,640 --> 01:43:28,760
Speaker 1: and your driver's license and your passport, and that way,

2100
01:43:28,800 --> 01:43:31,240
Speaker 1: if anything ever gets lost or stolen, you have an

2101
01:43:31,240 --> 01:43:33,640
Speaker 1: easy way to recover it, or at least start on

2102
01:43:33,680 --> 01:43:36,559
Speaker 1: the path of recovery. But great, great thing to do,

2103
01:43:36,640 --> 01:43:39,280
Speaker 1: also very smart to do before you go on a

2104
01:43:39,280 --> 01:43:42,200
Speaker 1: big trip. Photocopy your wallet. Put a copy of that,

2105
01:43:42,240 --> 01:43:46,920
Speaker 1: maybe in your suitcase, obviously somewhere safe. Andrew from Oakland

2106
01:43:47,000 --> 01:43:49,200
Speaker 1: writes in I've been a tech listener on KFI, going

2107
01:43:49,200 --> 01:43:51,840
Speaker 1: all the way back to Jeff Levy, and I can't

2108
01:43:51,880 --> 01:43:55,080
Speaker 1: tell you how much I enjoy your show. You strike

2109
01:43:55,120 --> 01:43:58,120
Speaker 1: the right balance of tech info and nostalgia. How it

2110
01:43:58,160 --> 01:44:00,439
Speaker 1: all fits into our lives is what really makes your

2111
01:44:00,479 --> 01:44:03,439
Speaker 1: show stand out. During today's show, I guess this was

2112
01:44:03,520 --> 01:44:05,559
Speaker 1: last week your story about the evolution of how we

2113
01:44:05,600 --> 01:44:09,120
Speaker 1: consume media, from Walkman's to CDs really hit home. I

2114
01:44:09,160 --> 01:44:12,000
Speaker 1: live for music and work in entertainment, and it instantly

2115
01:44:12,040 --> 01:44:14,559
Speaker 1: brought back memories of my own tech milestones, my first

2116
01:44:14,560 --> 01:44:17,720
Speaker 1: portable CD player, the Rio, which I also had I

2117
01:44:17,800 --> 01:44:21,000
Speaker 1: forgot to mention that last week, and eventually the iPod.

2118
01:44:21,000 --> 01:44:23,040
Speaker 1: I even have a little museum of all those devices.

2119
01:44:23,040 --> 01:44:25,519
Speaker 1: And yes, I still have that very first CD player.

2120
01:44:25,800 --> 01:44:27,760
Speaker 1: It doesn't work, and I'm glad I kept it.

2121
01:44:28,040 --> 01:44:28,639
Speaker 2: Great show.

2122
01:44:28,800 --> 01:44:31,719
Speaker 1: Thank you from an avid listener. Well, thank you, Andrew.

2123
01:44:31,760 --> 01:44:36,000
Speaker 1: That means a lot. Stephen Marsha writ in my rich

2124
01:44:36,080 --> 01:44:38,120
Speaker 1: my wife and I watch you each morning on TV.

2125
01:44:38,240 --> 01:44:41,599
Speaker 1: We have learned so much. Thank you well, Steven Marsha,

2126
01:44:41,720 --> 01:44:44,559
Speaker 1: thank you for watching. It sounds like I'm doing what

2127
01:44:44,640 --> 01:44:47,720
Speaker 1: I set out to do. And Aaron writes in do

2128
01:44:47,760 --> 01:44:49,719
Speaker 1: you noticees get nicer as they go along?

2129
01:44:50,280 --> 01:44:51,200
Speaker 2: I order them that way.

2130
01:44:51,280 --> 01:44:54,040
Speaker 1: Bud about to say that, yeah, they get nicer as

2131
01:44:54,040 --> 01:44:57,920
Speaker 1: we go along. Aaron writes in, I've learned a lot

2132
01:44:58,000 --> 01:45:00,760
Speaker 1: from listening to your program and find you much more

2133
01:45:00,840 --> 01:45:04,680
Speaker 1: enjoyable to listen to, much more enjoyable than what I

2134
01:45:04,720 --> 01:45:08,760
Speaker 1: don't know. Maybe the competition everything from knowledge about the

2135
01:45:08,800 --> 01:45:11,400
Speaker 1: newest and greatest gadget to the nitty gritty of how

2136
01:45:11,400 --> 01:45:14,400
Speaker 1: to fix something. You walk people through a situation, giving

2137
01:45:14,439 --> 01:45:16,760
Speaker 1: them a confidence that they can do it, when on

2138
01:45:16,800 --> 01:45:18,960
Speaker 1: the other side, we're afraid to make a move for

2139
01:45:19,040 --> 01:45:21,920
Speaker 1: fear of messing things up. Even more, thank you again,

2140
01:45:22,240 --> 01:45:25,280
Speaker 1: Erin Erin. That is my goal is to give you

2141
01:45:25,320 --> 01:45:27,680
Speaker 1: that confidence. You're not going to break something, You're not

2142
01:45:27,720 --> 01:45:30,080
Speaker 1: gonna mess something up. So many people are afraid of

2143
01:45:30,200 --> 01:45:33,840
Speaker 1: just like using their technology, because something is gonna break

2144
01:45:34,040 --> 01:45:37,679
Speaker 1: or get broke, just whatever. So many things that people

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01:45:37,720 --> 01:45:40,400
Speaker 1: are scared of. And my whole job is to make

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01:45:40,439 --> 01:45:43,800
Speaker 1: this stuff seem fun and enjoyable. And so if you're

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01:45:43,800 --> 01:45:48,160
Speaker 1: not trying to break stuff, you're not using your gadgets enough.

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01:45:48,520 --> 01:45:52,439
Speaker 1: So definitely try to break things. Um, okay, we oh,

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01:45:52,520 --> 01:45:56,920
Speaker 1: we have one more. Let's see here. Victor from Ermont.

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01:45:57,520 --> 01:46:01,040
Speaker 1: I just discovered your show on wo and I'm hooked.

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01:46:01,840 --> 01:46:04,400
Speaker 1: Thank you, Victor, I love it. We just added an

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01:46:04,439 --> 01:46:08,160
Speaker 1: affiliate in New York City, as you know WR seven ten,

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01:46:08,439 --> 01:46:12,000
Speaker 1: and people have been finding us there on Sunday nights

2154
01:46:12,080 --> 01:46:14,880
Speaker 1: and we do appreciate it because that is where I'm from.

2155
01:46:14,920 --> 01:46:16,960
Speaker 1: I'm from New Jersey and so being on in New

2156
01:46:17,040 --> 01:46:20,000
Speaker 1: York City has been a lifelong dream of mine and

2157
01:46:20,040 --> 01:46:23,240
Speaker 1: I'm glad that we're resonating with the show there. We've

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01:46:23,240 --> 01:46:25,080
Speaker 1: got so much more on the website rich on tech

2159
01:46:25,120 --> 01:46:27,679
Speaker 1: dot tv. If you're not subscribed to my newsletter, please

2160
01:46:28,080 --> 01:46:32,519
Speaker 1: find me there. Subscribe to the newsletter. We've got almost

2161
01:46:32,520 --> 01:46:36,040
Speaker 1: forty five thousand of you getting the newsletter every weekend

2162
01:46:36,200 --> 01:46:39,200
Speaker 1: and just enjoying that version. It's kind of a version

2163
01:46:39,240 --> 01:46:41,800
Speaker 1: of this show. You can find links everything I mentioned

2164
01:46:41,840 --> 01:46:44,040
Speaker 1: on my website. Just go to rich on tech dot tv.

2165
01:46:44,160 --> 01:46:46,160
Speaker 1: You can find me on social media. I am at

2166
01:46:46,200 --> 01:46:48,960
Speaker 1: you guessed it. Rich on tech Next week we're going

2167
01:46:49,000 --> 01:46:52,439
Speaker 1: to talk to Joel Santo Domingo of The Wirecutter. He's

2168
01:46:52,479 --> 01:46:56,120
Speaker 1: going to break down mesh networking, what it is, why

2169
01:46:56,160 --> 01:46:58,760
Speaker 1: it matters, and the best systems to buy. If you

2170
01:46:58,800 --> 01:47:00,559
Speaker 1: want better Wi Fi in your home.

2171
01:47:01,479 --> 01:47:02,160
Speaker 2: That's going to do it.

2172
01:47:02,200 --> 01:47:03,880
Speaker 1: Thanks so much for listening. I know there are so

2173
01:47:03,880 --> 01:47:05,880
Speaker 1: many ways you can spend your time. I really do

2174
01:47:05,960 --> 01:47:09,120
Speaker 1: appreciate you spending it right here with me. Thanks to

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01:47:09,160 --> 01:47:11,519
Speaker 1: everyone who makes this show possible. We've got Bobo on

2176
01:47:11,600 --> 01:47:15,120
Speaker 1: the board, We've got Kim on the phones, We've got

2177
01:47:15,120 --> 01:47:17,040
Speaker 1: you listening, and me of course.

2178
01:47:17,200 --> 01:47:19,880
Speaker 2: My name is rich Demiro. I will talk to you

2179
01:47:19,920 --> 01:47:21,680
Speaker 2: real soon. We'll do it again next week, all right,