WEBVTT - The Origin of the iPhone: Part Two

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<v Speaker 1>Text with Technology with tech Stuff from dot com. Hey there,

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<v Speaker 1>and welcome to tech Stuff. I am your host, Jonathan Strickland.

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<v Speaker 1>I am a podcaster with the halstaff Works podcasting company.

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<v Speaker 1>Thank you for joining tech Stuff, the show where we

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<v Speaker 1>look at all things tech. This is technically a part

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<v Speaker 1>two episode. Part one was the episode immediately before this,

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<v Speaker 1>unless something has gone horribly wrong with the publishing schedule,

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<v Speaker 1>and we're looking at the origin of the iPhone. As

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<v Speaker 1>it turns out, it is a complicated story, and it

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<v Speaker 1>was so complicated that it warranted two episodes rather than

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<v Speaker 1>one super long episode. And in the last one, I

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<v Speaker 1>talked about the earliest stages of the iPhone project at Apple,

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<v Speaker 1>and as I pointed out, it's surprisingly long. I left

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<v Speaker 1>off with the earliest phases of the two groups that

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<v Speaker 1>were competing against one another internally to develop the Apple phone,

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<v Speaker 1>and those two groups were known as P one and

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<v Speaker 1>P two among a very few select Apple employees. Most

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<v Speaker 1>people didn't even know what was going on. But those

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<v Speaker 1>two groups were each trying to create a phone Apple

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<v Speaker 1>can market as a consumer product, and they took very

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<v Speaker 1>different approaches. The P one group, which was led by

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<v Speaker 1>Tony Fidel, was looking to make a souped up iPod

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<v Speaker 1>with phone capabilities. The other group, P two, that had

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<v Speaker 1>Scott Forestall and the next Mafia, was trying to create

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<v Speaker 1>a pocket sized Mac computer that could also act as

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<v Speaker 1>a phone. In both cases, you could argue that the

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<v Speaker 1>phone thing was an add on and iPod and I'll

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<v Speaker 1>add on and P one and a Mac add on

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<v Speaker 1>with P two. Now, most of the engineers and these

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<v Speaker 1>two groups were really really too busy with work to

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<v Speaker 1>worry about the other group. But when you get to

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<v Speaker 1>the executive level, there were some pretty notable clashes between them,

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<v Speaker 1>and it got really ugly at some points, and and

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<v Speaker 1>kind of petty and brutal. Some executives ended up quitting,

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<v Speaker 1>some got fired, and they were often sniping at one another,

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<v Speaker 1>and it was kind of like again, a kind of

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<v Speaker 1>like a soap opera. Meanwhile, the work had to carry on.

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<v Speaker 1>The project had developed a code name at that point.

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<v Speaker 1>It was called purple. No one's really sure why. There

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<v Speaker 1>was some debate that it perhaps was referring to the

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<v Speaker 1>color of a particular toy one of the developers had,

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<v Speaker 1>because it represented an internal process at Apple, but no

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<v Speaker 1>one's really sure. It's kind of grasping at straws, but

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<v Speaker 1>the name was Purple. Now keep in mind, at this stage,

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<v Speaker 1>which is around two thousand five or so, the project

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<v Speaker 1>was so secret that only a few people in Apple

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<v Speaker 1>were even aware of it, and other employees at Apple

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<v Speaker 1>were left to wonder what the heck happened to their coworkers.

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<v Speaker 1>So it's seemingly disappeared off the face of the earth. Now,

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<v Speaker 1>those co workers were still at Apple, those most of

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<v Speaker 1>them were still at Apple anyway, but they were sequestered

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<v Speaker 1>in other parts of the office complex behind heavy security,

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<v Speaker 1>working slavishly long hours. And those hours were so long,

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<v Speaker 1>and the work was so hard that team leaders had

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<v Speaker 1>taken to renting hotel rooms to allow employees to have

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<v Speaker 1>a place to crash, because they were worried that otherwise

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<v Speaker 1>people might fall asleep behind the wheel of a car

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<v Speaker 1>due to exhaustion. And honestly, the deadlines that Steve Jobs

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<v Speaker 1>was setting were so aggressive that there was really no

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<v Speaker 1>time to actually, you know, go home and stuff. Now,

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<v Speaker 1>that obviously put a big strain on employees. There was

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<v Speaker 1>one employee who described it as a soup of misery

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<v Speaker 1>at times. This was an employee who talked to Brian Merchant,

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<v Speaker 1>the author of the One Device, which, as I mentioned

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<v Speaker 1>in Part one of the series, served as my primary

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<v Speaker 1>source for much of this information. You should really check

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<v Speaker 1>out that book if want to dive super super deep

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<v Speaker 1>on the iPhone. I mean, it goes into way more

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<v Speaker 1>detail than what I am talking about here, and I'm

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<v Speaker 1>being pretty thorough. Now, not only was this whole situation

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<v Speaker 1>really stressful, there was also this general feeling that the

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<v Speaker 1>iPhone was a make or break situation for Apple the company,

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<v Speaker 1>that the future of the company itself rested on the

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<v Speaker 1>outcome of this project. Now, at least one Apple employees

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<v Speaker 1>cited the development process as the reason for his divorce.

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<v Speaker 1>The phone was really taking its toll even though long

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<v Speaker 1>distance calls at that point, we're toll free. It's a

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<v Speaker 1>terrible joke, but I had to make it. Not jump

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<v Speaker 1>back to the design of the phone itself. Now, not

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<v Speaker 1>only were teams looking at physical formats, they also had

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<v Speaker 1>to define the look of everything on the phone, and

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<v Speaker 1>part of that was this concept of widgets. Uh Imron

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<v Speaker 1>Schaudry was working on that team. He had helped develop

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<v Speaker 1>widgets for the mac Os dashboard feature, and he was

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<v Speaker 1>invited to join the iPhone project. He began to design

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<v Speaker 1>widgets for the iPhone user interface, and Chaudry and fellow

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<v Speaker 1>designer Freddie and Zeroes were responsible for widget design, and

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<v Speaker 1>the story goes that they developed almost all of them

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<v Speaker 1>over the course of a single night. This was because

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<v Speaker 1>Steve Jobs wanted to see designs right away and gave

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<v Speaker 1>them a super tight deadline. He essentially said, have something

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<v Speaker 1>on my desk tomorrow. So they stayed up and they

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<v Speaker 1>worked all night long trying to design these things. Typically,

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<v Speaker 1>you would spend weeks designing something like a widget appearance,

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<v Speaker 1>and you would do lots of testing of different options

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<v Speaker 1>to find out which was the most appealing and user friendly.

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<v Speaker 1>But that just wasn't an option. So the two of

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<v Speaker 1>them worked throughout the night, and the following day they

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<v Speaker 1>showed their widget designs to Jobs, and Jobs loved them,

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<v Speaker 1>and so those initial designs essentially became the icons that

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<v Speaker 1>you would find on the iPhone at its launch. So

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<v Speaker 1>just think those icons at launch. Those were designed by

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<v Speaker 1>two guys frantically putting them together there over the course

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<v Speaker 1>of a few hours before they had to show it

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<v Speaker 1>off to Steve Jobs. It's pretty remarkable. Again, nothing was

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<v Speaker 1>set in Stone at this time, and one of the

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<v Speaker 1>decisions the team had to make was how the icons

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<v Speaker 1>would appear on the screen when you booted up the phone.

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<v Speaker 1>So they considered several different options, such as having all

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<v Speaker 1>the icons appear alphabetically in a list format, which then

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<v Speaker 1>you would be able to scroll through and choose, but

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<v Speaker 1>they thought it made more sense to create a grid

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<v Speaker 1>based system on the phone, and then you would just

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<v Speaker 1>lock icons to that grid so that they would be

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<v Speaker 1>evenly spaced from each other and look very neat and organized.

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<v Speaker 1>Now it's funny to think that this was just one

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<v Speaker 1>of several options, because now practically all smartphones follow that

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<v Speaker 1>same feature, But at the time that was just a

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<v Speaker 1>design decision that they had to make. It could have

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<v Speaker 1>gone a different way, and it's possible that if they

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<v Speaker 1>had gone a different way, maybe other companies would have

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<v Speaker 1>followed suit and we wouldn't have had this grid approach

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<v Speaker 1>to most smartphone u i's. Now. At this stage, the

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<v Speaker 1>ZIGN team did not have any prototype hardware. They were

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<v Speaker 1>still designing stuff on Mac computers. They would confine their

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<v Speaker 1>designs to match dimensions that would fit what they thought

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<v Speaker 1>the iPhones dimensions would be, so they were working from

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<v Speaker 1>general rules of the iPhone size was going to be

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<v Speaker 1>like a three and a half inch screen, for example,

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<v Speaker 1>So they would create a border on max to say,

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<v Speaker 1>all right, everything has to fit within this border, and

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<v Speaker 1>they would design their user interface on a computer to

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<v Speaker 1>be within that border. While they were waiting on testing

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<v Speaker 1>out all this stuff, they even went so far as

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<v Speaker 1>to fabricate wooden iPhone frames. They hadn't even settled on

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<v Speaker 1>what the physical design of the phone was at this point,

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<v Speaker 1>but they created wooden frames to hold up to their

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<v Speaker 1>computer screens so that they could look at the size

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<v Speaker 1>of the various icons and determine if they needed to

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<v Speaker 1>be larger or smaller, which is pretty wild, I think so.

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<v Speaker 1>By February two tho five, if Steve Jobs was starting

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<v Speaker 1>to get really antsy. He wanted to see some results

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<v Speaker 1>from this project he had given the go ahead for.

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<v Speaker 1>And now remember he had only said okay to this

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<v Speaker 1>back in November two thousand four. February two thousand five

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<v Speaker 1>is not that long from November two thousand four. But

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<v Speaker 1>he was starting to say, I'm not seeing anything coherent here.

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<v Speaker 1>I'm seeing a lot of individual ideas and concepts, but

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<v Speaker 1>nothing that connects all these different things together as a

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<v Speaker 1>cohesive experience. I I need to have more than that.

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<v Speaker 1>I can't just see like a rubber banding effect or

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<v Speaker 1>a momentum effect in scrolling or widget design. I need

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<v Speaker 1>to see how they all fit together as an experience. Now,

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<v Speaker 1>this was specifically toward the Human Interface team, not everybody.

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<v Speaker 1>So the Human Interface team got an ultimatum which was

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<v Speaker 1>produced a coherent demonstration of the interface within two weeks,

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<v Speaker 1>and that began what Greg Christie, who was leading the

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<v Speaker 1>Human Interface team, called the two week death March. Engineers

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<v Speaker 1>were working long hours, most of them were not getting

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<v Speaker 1>any sleep. They were trying to put together this demonstration

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<v Speaker 1>that would incorporate numerous concepts and features into a single experience.

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<v Speaker 1>And keep in mind that this was again just the interface.

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<v Speaker 1>This didn't include the operating system or the hardware. This

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<v Speaker 1>was just supposed to be the user experience. Other teams

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<v Speaker 1>were working on and competing with each other for those

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<v Speaker 1>other pieces of the iPhone story. So this was just

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<v Speaker 1>the way you would interact with the phone if you

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<v Speaker 1>were using it, and it put an enormous stress on

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<v Speaker 1>the team, and several people were totally sidelined with exhaustion

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<v Speaker 1>and stress, but they got the demo together and in

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<v Speaker 1>two weeks they showed it off to Steve Jobs, and

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<v Speaker 1>Steve Jobs was happy. He liked it. He liked it

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<v Speaker 1>so much he actually asked them to run through the

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<v Speaker 1>whole demo a second time, which they did, and this

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<v Speaker 1>was exactly what Steve Jobs needed to see in order

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<v Speaker 1>to really throw his full support behind the phone project.

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<v Speaker 1>And he also increased security on the project again, so

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<v Speaker 1>at every stage he demanded even more secrecy, and he

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<v Speaker 1>really wanted to surprise people, and he wanted to do

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<v Speaker 1>it in two waves. He first wanted to surprise people

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<v Speaker 1>within Apple and show them this amazing project, but no

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<v Speaker 1>one really knew was happening outside of the project itself.

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<v Speaker 1>And then when the time was right, he wanted to

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<v Speaker 1>surprise the world with this new idea. But until that

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<v Speaker 1>time he didn't want anyone to know anything about it.

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<v Speaker 1>Over on the operating side of things, there was a

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<v Speaker 1>guy named Richard Williamson who was really hard at work

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<v Speaker 1>on the iPhone side, the software operating system side, and

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<v Speaker 1>he had been on the verge of actually leaving Apple entirely,

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<v Speaker 1>and that ticked off Steve Jobs quite a bit because

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<v Speaker 1>Williamson was a very valuable asset for Apple, but he

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<v Speaker 1>was getting restless. See, Williamson had worked for Next way

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<v Speaker 1>back in the day. He came over to Apple when

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<v Speaker 1>Apple acquired Next. He and he had developed the WebKit framework.

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<v Speaker 1>Now that's the framework that power is the Safari web browser.

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<v Speaker 1>And this was an open source tool, which for Apple

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<v Speaker 1>was totally unusual. If you're familiar with Apple products, you know,

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<v Speaker 1>the phrase open source doesn't come up that often. They

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<v Speaker 1>like to lock things down and be very proprietary with

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<v Speaker 1>their approaches, so much so that when the iPhone launched,

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<v Speaker 1>it had proprietary types of screws that you needed a

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<v Speaker 1>special tool called a pinto labe to open. So having

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<v Speaker 1>an open source kit, the web kit, the thing that

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<v Speaker 1>fueled Safari, was really out of the norm and it

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<v Speaker 1>was a powerful tool. It was so powerful that Google

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<v Speaker 1>actually used it to power Google Chrome until about two thout. Well,

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<v Speaker 1>Williamson wanted to kind of get away from WebKit. He

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<v Speaker 1>wanted to work on something new. He did not want

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<v Speaker 1>his career to involve perpetually updating and maintaining the same

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<v Speaker 1>software that he had invented years earlier. The iPhone ended

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<v Speaker 1>up being the project that convinced him to stay on

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<v Speaker 1>with Apple, and he lent his consider herble talents to

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<v Speaker 1>the software and OS side of that project. Now, Jobs

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<v Speaker 1>decided that the next step was to clue in some

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<v Speaker 1>of the executives at Apple at one of their Top

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<v Speaker 1>one events. Now these are internal meetings at Apple. They

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<v Speaker 1>were similar in structure and tone to the big public

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<v Speaker 1>marketing events that Apple holds throughout the year. So if

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<v Speaker 1>you've ever watched one of those, any sort of Apple

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<v Speaker 1>presentation where there's an executive up there talking about their products,

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<v Speaker 1>it's that same sort of thing, only this was for

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<v Speaker 1>executives inside the company, not anyone outside of it. And

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<v Speaker 1>even this presentation was just for executives. The rank and

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<v Speaker 1>file Apple employees were to remain unaware of the phone

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<v Speaker 1>project on an official capacity. Jobs gave the HI department

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<v Speaker 1>until May two thousand five to work up a full

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<v Speaker 1>demo of the interface for these executives. So remember February

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<v Speaker 1>two thousand five was when they were put through those

0:12:51.040 --> 0:12:55.839
<v Speaker 1>two weeks of torture. They they show the demo to

0:12:56.000 --> 0:12:57.719
<v Speaker 1>Steve Jobs. He loves and he's like, all right, now

0:12:57.760 --> 0:13:00.920
<v Speaker 1>make an even bigger one for May, and you didn't

0:13:00.960 --> 0:13:04.000
<v Speaker 1>even get a chance to relish in the victory of

0:13:04.080 --> 0:13:07.040
<v Speaker 1>creating a demo that made Steve Jobs happy, you had

0:13:07.080 --> 0:13:10.040
<v Speaker 1>to go back and make an even bigger demo for

0:13:10.120 --> 0:13:13.880
<v Speaker 1>this top one event, which they did, and while it

0:13:14.000 --> 0:13:16.959
<v Speaker 1>was hard to do, they made the demo. It went

0:13:17.000 --> 0:13:19.800
<v Speaker 1>over like Gangbusters, and it was clear that Apple was

0:13:19.840 --> 0:13:22.040
<v Speaker 1>onto something, but they still had a long way to

0:13:22.040 --> 0:13:24.320
<v Speaker 1>go before they had an actual product, because this was

0:13:24.360 --> 0:13:27.240
<v Speaker 1>still conceptual stuff at this stage. It was talking about

0:13:27.280 --> 0:13:30.439
<v Speaker 1>the way it would interface, but they didn't have an

0:13:30.440 --> 0:13:33.720
<v Speaker 1>actual physical device yet, and the battles between P one

0:13:33.800 --> 0:13:36.720
<v Speaker 1>and P two were still raging, with Fidel and Forestall

0:13:36.760 --> 0:13:40.880
<v Speaker 1>growing increasingly irritated at each other. Some folks over on

0:13:40.960 --> 0:13:44.400
<v Speaker 1>Forestall's team would even start to refer to Tony Fidel

0:13:44.559 --> 0:13:48.000
<v Speaker 1>not as the pod father, the guy who oversaw the

0:13:48.080 --> 0:13:51.559
<v Speaker 1>development and launch of the iPod. They started calling him

0:13:51.760 --> 0:13:57.280
<v Speaker 1>Tony Malogney, the cut deep at Apple folks. So the

0:13:57.280 --> 0:14:00.640
<v Speaker 1>employees were calling him Tony Malogney because they said that

0:14:00.640 --> 0:14:04.679
<v Speaker 1>Fidel had this habit of overstating his role in developing

0:14:04.720 --> 0:14:08.440
<v Speaker 1>products like the iPod and the iPhone, and they said

0:14:08.480 --> 0:14:10.920
<v Speaker 1>he was a really strong manager and he definitely had

0:14:10.920 --> 0:14:13.240
<v Speaker 1>a reputation for going toe to toe with Steve Jobs.

0:14:13.240 --> 0:14:15.040
<v Speaker 1>He was one of the few people who would stand

0:14:15.120 --> 0:14:17.960
<v Speaker 1>up to Steve Jobs and yell right back at him

0:14:18.040 --> 0:14:20.920
<v Speaker 1>and keep his job in the process. But a lot

0:14:20.960 --> 0:14:23.760
<v Speaker 1>of employees were asserting that Fidel was just he wasn't

0:14:23.800 --> 0:14:26.120
<v Speaker 1>in the trenches the way a lot of the engineers were.

0:14:26.840 --> 0:14:29.040
<v Speaker 1>Whether that's true or not is not for me to say.

0:14:29.200 --> 0:14:32.680
<v Speaker 1>I don't know, But there were definitely employees who resented

0:14:33.360 --> 0:14:36.640
<v Speaker 1>the credit that Fidel seemed to take for his role

0:14:36.720 --> 0:14:40.560
<v Speaker 1>in these operations, and they seemed to feel that it

0:14:40.640 --> 0:14:44.040
<v Speaker 1>wasn't entirely deserved. Now, Fidel's team did end up making

0:14:44.080 --> 0:14:47.920
<v Speaker 1>some working prototypes of their iPod based phone. They relied

0:14:48.000 --> 0:14:50.320
<v Speaker 1>on those click wheels I was talking about the click

0:14:50.320 --> 0:14:53.880
<v Speaker 1>wheels of the original iPod design, and the interface was

0:14:53.920 --> 0:14:57.200
<v Speaker 1>more than a little clunky, but they actually worked as phones.

0:14:57.320 --> 0:14:59.320
<v Speaker 1>They were able to make calls with each other. So

0:14:59.360 --> 0:15:02.520
<v Speaker 1>the very first phone calls made on an official but

0:15:02.720 --> 0:15:08.000
<v Speaker 1>unreleased piece of Apple hardware happened to be on those prototypes. Now,

0:15:08.040 --> 0:15:10.680
<v Speaker 1>those would never see the light of day as consumer products,

0:15:10.760 --> 0:15:15.880
<v Speaker 1>but they did actually work. But everyone, particularly Steve Jobs,

0:15:16.160 --> 0:15:20.080
<v Speaker 1>felt that they weren't the right product for the consumer market.

0:15:20.960 --> 0:15:23.960
<v Speaker 1>Some of that hardware would find its way onto the iPhone, though,

0:15:24.000 --> 0:15:26.280
<v Speaker 1>while the official iPhone would end up following the P

0:15:26.440 --> 0:15:30.240
<v Speaker 1>two design philosophy of adopting that Mac os into a

0:15:30.240 --> 0:15:34.200
<v Speaker 1>phone form factor, and and the actual use of it

0:15:34.200 --> 0:15:37.320
<v Speaker 1>would be more on the P two side, the hardware

0:15:37.400 --> 0:15:40.240
<v Speaker 1>that the phone was using to make calls came from

0:15:40.280 --> 0:15:45.120
<v Speaker 1>that P one group. The actual uh you know, radio

0:15:45.160 --> 0:15:49.080
<v Speaker 1>frequency chips that all came from P one. And so

0:15:49.080 --> 0:15:51.040
<v Speaker 1>while there were two competing teams with an Apple to

0:15:51.080 --> 0:15:54.160
<v Speaker 1>build a phone, ultimately both of them contributed to the

0:15:54.200 --> 0:15:57.600
<v Speaker 1>actual finished product. I've got a lot more to say

0:15:57.640 --> 0:16:01.160
<v Speaker 1>about this, but before I make another deep breath and

0:16:01.240 --> 0:16:03.800
<v Speaker 1>launch it to yet another tirade, let's take a quick

0:16:03.840 --> 0:16:13.280
<v Speaker 1>break to thank our sponsor. Meanwhile, you had the P

0:16:13.400 --> 0:16:15.600
<v Speaker 1>two team who were still struggling to create a scaled

0:16:15.720 --> 0:16:19.040
<v Speaker 1>down version of their approach. You know, they were running

0:16:19.040 --> 0:16:21.000
<v Speaker 1>everything off of Mac os is, and they needed our

0:16:21.080 --> 0:16:23.800
<v Speaker 1>actual Mac computers. They needed to create something that could

0:16:23.800 --> 0:16:26.920
<v Speaker 1>work in a phone size. They showed off their ideas

0:16:27.040 --> 0:16:29.040
<v Speaker 1>on the computers and then they had to figure out

0:16:29.080 --> 0:16:31.040
<v Speaker 1>how are they going to port that experience into a

0:16:31.080 --> 0:16:34.120
<v Speaker 1>handheld device, and this was a huge challenge. Now they

0:16:34.120 --> 0:16:36.760
<v Speaker 1>mostly focused on that and not the phone elements of

0:16:36.800 --> 0:16:38.720
<v Speaker 1>the device. Many on the P two side felt the

0:16:38.720 --> 0:16:40.920
<v Speaker 1>phone feature was more of an add on really, and

0:16:40.960 --> 0:16:43.080
<v Speaker 1>the interesting part of the challenge was creating a pocket

0:16:43.160 --> 0:16:46.760
<v Speaker 1>sized computer with a touch interface. The Fidel team was

0:16:46.880 --> 0:16:51.080
<v Speaker 1>using Lennox as its operating system, and this had limitations,

0:16:51.400 --> 0:16:54.200
<v Speaker 1>but it was really really fast to boot up. So

0:16:54.480 --> 0:16:58.160
<v Speaker 1>four stalls team was trying to adapt Mac os and

0:16:58.160 --> 0:17:00.160
<v Speaker 1>put it on a handheld device, and they found that

0:17:00.240 --> 0:17:03.680
<v Speaker 1>boot times were way longer, and that became a problem

0:17:03.720 --> 0:17:06.400
<v Speaker 1>because you want something that's gonna pop on pretty quickly,

0:17:07.080 --> 0:17:10.360
<v Speaker 1>and it became another area of focus. If the team

0:17:10.400 --> 0:17:12.720
<v Speaker 1>couldn't solve that problem, their project would be just as

0:17:12.720 --> 0:17:17.160
<v Speaker 1>doomed as those iPod phones were. Meanwhile, the hardware team

0:17:17.160 --> 0:17:19.680
<v Speaker 1>began looking at other elements to add into the phone

0:17:19.680 --> 0:17:22.159
<v Speaker 1>to give it more functionality, and that included things like

0:17:22.200 --> 0:17:25.720
<v Speaker 1>an accelerometer so it could detect changes in orientation, which

0:17:25.720 --> 0:17:28.760
<v Speaker 1>would allow the phone to switch between portrait and landscape modes.

0:17:29.160 --> 0:17:32.440
<v Speaker 1>Also included an infrared light sensor, which the phone would

0:17:32.520 --> 0:17:34.840
<v Speaker 1>use to detect when someone was lifting the phone to

0:17:34.880 --> 0:17:38.000
<v Speaker 1>their face. The goal here was to both conserve battery

0:17:38.040 --> 0:17:41.040
<v Speaker 1>life by dimming the screen whenever the phone came up

0:17:41.080 --> 0:17:43.560
<v Speaker 1>to your ear, and also cut down on the possibility

0:17:43.600 --> 0:17:45.879
<v Speaker 1>of an erroneous touch command. It would turn off the

0:17:45.920 --> 0:17:48.280
<v Speaker 1>touch screen because otherwise, if you put the phone up

0:17:48.280 --> 0:17:50.560
<v Speaker 1>to your face, you know your skin is gonna activate

0:17:50.600 --> 0:17:53.359
<v Speaker 1>that capacity of touch screen and you're gonna start putting

0:17:53.400 --> 0:17:56.360
<v Speaker 1>in weird commands left and right, and that's no good

0:17:56.400 --> 0:17:59.159
<v Speaker 1>if you want to have a working phone. Remember, a

0:17:59.200 --> 0:18:03.359
<v Speaker 1>capacity of touch screens rely upon changes in capacitance on

0:18:03.359 --> 0:18:07.800
<v Speaker 1>along that really changes in uh electric potential when you

0:18:07.840 --> 0:18:10.480
<v Speaker 1>get down to it across the screen and your points

0:18:10.480 --> 0:18:13.600
<v Speaker 1>of contact or what allow that to happen. So by

0:18:13.600 --> 0:18:16.040
<v Speaker 1>turning that off, you could actually put this up against

0:18:16.040 --> 0:18:20.280
<v Speaker 1>your face and not have it activate that early inference

0:18:20.280 --> 0:18:22.720
<v Speaker 1>sensor also had a problem detecting dark hair and skin,

0:18:22.800 --> 0:18:26.000
<v Speaker 1>which was a bit of a pr nightmare for Apple

0:18:26.040 --> 0:18:28.959
<v Speaker 1>back in the day. There's also an ambient light sensor

0:18:29.040 --> 0:18:33.000
<v Speaker 1>designed to guide the iPhone into dynamically changing screen brightness,

0:18:33.040 --> 0:18:35.600
<v Speaker 1>primarily again as a strategy to conserve battery life, will

0:18:35.640 --> 0:18:39.000
<v Speaker 1>also improving the user experience. Now, all of this work

0:18:39.119 --> 0:18:42.720
<v Speaker 1>continued for more than two years. The full development time

0:18:42.880 --> 0:18:46.080
<v Speaker 1>of the iPhone, generally speaking, was two and a half years.

0:18:46.160 --> 0:18:49.439
<v Speaker 1>It's two and a half years of people working practically

0:18:49.480 --> 0:18:53.920
<v Speaker 1>around the clock in full secrecy, not able to tell

0:18:54.000 --> 0:18:56.680
<v Speaker 1>anybody what they were working on. You know, they had

0:18:56.720 --> 0:18:58.840
<v Speaker 1>to agree to work on it without even knowing what

0:18:58.880 --> 0:19:02.200
<v Speaker 1>they were agreeing to, and then coming up with these

0:19:02.240 --> 0:19:07.000
<v Speaker 1>solutions to very tough challenges. Shrinking down the technology to

0:19:07.040 --> 0:19:11.159
<v Speaker 1>allow for multi touch touch screen ability, Creating the framework

0:19:11.240 --> 0:19:14.000
<v Speaker 1>to allow an operating system like mac os to work

0:19:14.040 --> 0:19:17.840
<v Speaker 1>on a handheld device, making sure that you design widgets

0:19:17.840 --> 0:19:21.760
<v Speaker 1>that are operable on that operating system. Creating the user

0:19:21.800 --> 0:19:27.480
<v Speaker 1>interface that is compelling and intuitive. All of these were

0:19:28.280 --> 0:19:33.400
<v Speaker 1>monumental challenges, and most of them, again from the software side,

0:19:33.440 --> 0:19:35.680
<v Speaker 1>came out of that P two group, with the P

0:19:35.880 --> 0:19:41.080
<v Speaker 1>one group providing very valuable hardware support. It was an

0:19:41.119 --> 0:19:45.399
<v Speaker 1>incredible time at Apple, and it's remarkable that the phone

0:19:45.480 --> 0:19:47.600
<v Speaker 1>was even able to emerge out of this. You think

0:19:47.640 --> 0:19:50.400
<v Speaker 1>about all of those challenges. If any of them had

0:19:50.440 --> 0:19:54.399
<v Speaker 1>been too difficult for the team, there's no iPhone. If

0:19:54.480 --> 0:19:59.440
<v Speaker 1>any group had dissolved because of these sorts of clashes

0:19:59.480 --> 0:20:01.919
<v Speaker 1>that were going with an Apple, there's no iPhone. If

0:20:01.960 --> 0:20:06.360
<v Speaker 1>Steve Jobs had lost confidence in this project, and there

0:20:06.359 --> 0:20:10.000
<v Speaker 1>were plenty of opportunities for that to happen, there's no iPhone.

0:20:10.800 --> 0:20:13.560
<v Speaker 1>So the fact that all of those pieces fell into place,

0:20:14.720 --> 0:20:22.800
<v Speaker 1>it's incredibly remarkable to me. So designs continued to be proposed, tested, tweaked,

0:20:22.880 --> 0:20:26.560
<v Speaker 1>or discarded, and the process was repeated over and over.

0:20:26.680 --> 0:20:31.800
<v Speaker 1>Secrecy remained over the entire team over time for stalls,

0:20:31.840 --> 0:20:34.080
<v Speaker 1>team was able to show that the Mac os pro

0:20:34.320 --> 0:20:37.359
<v Speaker 1>approach was viable, but it took a huge amount of

0:20:37.359 --> 0:20:40.280
<v Speaker 1>hard work to pull it all off, and eventually they

0:20:40.320 --> 0:20:43.720
<v Speaker 1>had it. They shrunk it down, they had a touchscreen interface,

0:20:43.760 --> 0:20:47.000
<v Speaker 1>they had the scale down but functional computer OS on

0:20:47.040 --> 0:20:51.159
<v Speaker 1>a handheld device, and they had cellular connectivity, all fitting

0:20:51.400 --> 0:20:54.600
<v Speaker 1>within the frame of an iPhone designed by Johnny I've

0:20:54.720 --> 0:20:59.400
<v Speaker 1>the actual appearance of the device itself, and as two

0:20:59.440 --> 0:21:03.520
<v Speaker 1>thousand seven approached, Apple prepared to unveil their super secret

0:21:03.600 --> 0:21:07.119
<v Speaker 1>project to the rest of the world. Now that unveiling

0:21:07.240 --> 0:21:10.560
<v Speaker 1>date when they announced the iPhone to the world was

0:21:10.720 --> 0:21:14.800
<v Speaker 1>January nine, two thousand seven, and it took place during

0:21:14.840 --> 0:21:19.199
<v Speaker 1>the now defunct Macworld event in San Francisco. Steve Jobs

0:21:19.200 --> 0:21:23.320
<v Speaker 1>took the stage with the goal of shocking the audience,

0:21:24.000 --> 0:21:27.679
<v Speaker 1>and you can watch this performance. There are plenty of

0:21:27.800 --> 0:21:31.479
<v Speaker 1>videos on YouTube that capture either part of or the

0:21:31.720 --> 0:21:36.080
<v Speaker 1>entirety of Steve Jobs presentation, and he was really coy

0:21:36.200 --> 0:21:39.439
<v Speaker 1>at first. He said that Apple had in the past

0:21:39.640 --> 0:21:44.680
<v Speaker 1>revolutionized technology a couple of different times. In he says,

0:21:45.040 --> 0:21:48.320
<v Speaker 1>they launched the Macintosh computer and that changed home computing

0:21:48.600 --> 0:21:51.600
<v Speaker 1>with the introduction developments like the graphic user interface and

0:21:51.640 --> 0:21:55.320
<v Speaker 1>the mouse, which I point out Apple did not invent.

0:21:56.680 --> 0:21:58.800
<v Speaker 1>The graphic user interface and the mouse were both in

0:21:58.920 --> 0:22:02.639
<v Speaker 1>use at the Xerox Park Research and Development Center years

0:22:02.680 --> 0:22:06.919
<v Speaker 1>before the Macintosh became a thing. But Apple was the

0:22:06.960 --> 0:22:10.959
<v Speaker 1>company that was able to introduce them successfully into the

0:22:10.960 --> 0:22:15.080
<v Speaker 1>consumer market. And really that's what matters is that they

0:22:15.119 --> 0:22:18.120
<v Speaker 1>were able to make it work as a consumer product.

0:22:18.800 --> 0:22:22.720
<v Speaker 1>Other people made it work first, like as an actually

0:22:22.720 --> 0:22:25.320
<v Speaker 1>technologically it could work, but Apple was the one that

0:22:25.359 --> 0:22:27.639
<v Speaker 1>could turn it into something you could sell to people.

0:22:29.119 --> 0:22:31.160
<v Speaker 1>Then Jobs went on to point out that in two

0:22:31.200 --> 0:22:34.159
<v Speaker 1>thousand one they launched the iPod and that marked another

0:22:34.200 --> 0:22:38.040
<v Speaker 1>technological revolution. And again Apple did not invent the MP

0:22:38.160 --> 0:22:41.760
<v Speaker 1>three player. They didn't even invent the portable MP three player,

0:22:42.680 --> 0:22:46.200
<v Speaker 1>but honestly, before the iPod came out, very few people

0:22:46.560 --> 0:22:50.119
<v Speaker 1>were using portable MP three players. In fact, more people

0:22:50.320 --> 0:22:53.320
<v Speaker 1>were burning MP three's two C D and then using

0:22:53.359 --> 0:22:57.600
<v Speaker 1>a portable CD player to listen to MP three's, which

0:22:57.840 --> 0:23:00.600
<v Speaker 1>was not the most efficient way of doing things. It

0:23:00.720 --> 0:23:03.560
<v Speaker 1>was iPod and the iTunes software suite that took the

0:23:03.600 --> 0:23:07.919
<v Speaker 1>world by storm, particularly once iTunes was Windows compatible, and

0:23:07.920 --> 0:23:11.240
<v Speaker 1>it ultimately caused the music industry to change. As a result,

0:23:11.560 --> 0:23:14.080
<v Speaker 1>Apple had become a global player in the music industry,

0:23:14.080 --> 0:23:16.680
<v Speaker 1>acting as the storefront for all the major record labels

0:23:16.680 --> 0:23:19.240
<v Speaker 1>and attracting a new user base and a new form

0:23:19.280 --> 0:23:22.440
<v Speaker 1>of revenue. Job said that he was ready to unveil

0:23:22.560 --> 0:23:27.840
<v Speaker 1>three products at that Macworld that would also revolutionized technology.

0:23:27.960 --> 0:23:31.560
<v Speaker 1>The first was a wide screen iPod with touch interface,

0:23:31.680 --> 0:23:35.520
<v Speaker 1>which the crowd said yea. The second was a phone,

0:23:35.800 --> 0:23:39.159
<v Speaker 1>and the crowd went bananas. And the third was an

0:23:39.200 --> 0:23:43.359
<v Speaker 1>Internet communications device, and the crowd went mild. But then

0:23:43.440 --> 0:23:46.800
<v Speaker 1>he repeated those three things a few times, you know,

0:23:47.240 --> 0:23:51.840
<v Speaker 1>wide screen iPod, a phone, and the Internet communications device.

0:23:51.880 --> 0:23:54.360
<v Speaker 1>He does this two or three times, scrolling through those

0:23:54.560 --> 0:23:56.960
<v Speaker 1>icons very quickly, and he was teasing the audience, and

0:23:56.960 --> 0:23:58.800
<v Speaker 1>they started to pick up on it, and then they

0:23:58.800 --> 0:24:02.840
<v Speaker 1>started applauding, and Job says, get it. And of course

0:24:03.440 --> 0:24:06.400
<v Speaker 1>he was talking about one single device that was all

0:24:06.600 --> 0:24:08.879
<v Speaker 1>three of those things at the same time. It was

0:24:08.920 --> 0:24:13.480
<v Speaker 1>an Apple phone that incorporated iPod capabilities and Internet capabilities

0:24:13.880 --> 0:24:17.200
<v Speaker 1>all in one, and that really got the crowd going.

0:24:17.600 --> 0:24:21.159
<v Speaker 1>Then Jobs poked the audience again and he said, here's

0:24:21.160 --> 0:24:23.199
<v Speaker 1>what it looks like, and he showed an image that

0:24:23.240 --> 0:24:25.359
<v Speaker 1>he claimed was the iPhone, but it was a joke.

0:24:25.760 --> 0:24:29.920
<v Speaker 1>There was a photoshopped iPod with a rotary dial instead

0:24:29.960 --> 0:24:33.200
<v Speaker 1>of the click wheel, and it had a monochromatic screen

0:24:33.320 --> 0:24:36.479
<v Speaker 1>with the iPod classic style of it, and contacts were

0:24:36.520 --> 0:24:39.320
<v Speaker 1>listed on it the way you would have song titles

0:24:39.320 --> 0:24:41.920
<v Speaker 1>listed on a classic iPod. And this got a big laugh.

0:24:42.200 --> 0:24:45.840
<v Speaker 1>But perhaps the really funny thing is that that could

0:24:45.880 --> 0:24:50.359
<v Speaker 1>have been the iPhone. Tony Fadell's team was essentially working

0:24:50.400 --> 0:24:53.480
<v Speaker 1>on that exact same idea. I mean, it wasn't gonna

0:24:53.480 --> 0:24:57.920
<v Speaker 1>look precisely like that, but that was the basis for

0:24:58.160 --> 0:25:02.320
<v Speaker 1>the iPod version of the iPhone, and here it was

0:25:02.440 --> 0:25:06.040
<v Speaker 1>being used in a keynote presentation as a joke. So

0:25:06.080 --> 0:25:07.480
<v Speaker 1>I think that was a bit of a disk to

0:25:07.520 --> 0:25:10.119
<v Speaker 1>Fidel and a little bit of a nod to Forestall

0:25:10.160 --> 0:25:12.160
<v Speaker 1>on his team as far as the strategies go, kind

0:25:12.160 --> 0:25:14.719
<v Speaker 1>of saying to P two, like you guys had it right.

0:25:14.840 --> 0:25:18.720
<v Speaker 1>P one was that was whackadoodle crazy, just wasn't gonna work.

0:25:18.880 --> 0:25:21.440
<v Speaker 1>That's how I interpret it. I have no idea how

0:25:21.480 --> 0:25:24.679
<v Speaker 1>anyone connected to the projects interpreted it at the time,

0:25:25.160 --> 0:25:27.920
<v Speaker 1>but Steve Jobs spent more than an hour going through

0:25:27.960 --> 0:25:30.639
<v Speaker 1>the phone's features in front of an appreciative audience, and

0:25:30.680 --> 0:25:32.639
<v Speaker 1>as soon as he had said the word phone, he

0:25:32.720 --> 0:25:35.080
<v Speaker 1>had them eating out of his hand. I encourage you

0:25:35.119 --> 0:25:37.520
<v Speaker 1>to watch that presentation. Like I said, it's available on

0:25:37.560 --> 0:25:39.800
<v Speaker 1>YouTube and you can listen to the crowd's response. Once

0:25:39.920 --> 0:25:45.080
<v Speaker 1>Jobs says the word phone, they really do go completely bonkers. Now,

0:25:45.080 --> 0:25:48.600
<v Speaker 1>before showing off what the iPhone really looked like, Jobs

0:25:48.600 --> 0:25:51.040
<v Speaker 1>spent some time talking about the state of the art

0:25:51.080 --> 0:25:54.840
<v Speaker 1>and smartphones as it stood in two thousand seven. Now,

0:25:54.920 --> 0:25:57.520
<v Speaker 1>keep in mind, smartphones in two thousand seven, we're not

0:25:57.720 --> 0:26:02.600
<v Speaker 1>really a consumer device. They were mostly reserved for again executives.

0:26:02.640 --> 0:26:05.119
<v Speaker 1>So like the Blackberries, anyone who was a CEO had

0:26:05.119 --> 0:26:08.159
<v Speaker 1>a BlackBerry because it was a convenient device where you

0:26:08.160 --> 0:26:11.720
<v Speaker 1>could get email, communication and other types of communication that

0:26:11.880 --> 0:26:14.920
<v Speaker 1>used secure servers, so you were pretty sure that your

0:26:15.080 --> 0:26:18.200
<v Speaker 1>communications would remain private. They weren't going to get hacked

0:26:18.200 --> 0:26:20.840
<v Speaker 1>out there. So it was a popular device. And then

0:26:20.880 --> 0:26:23.879
<v Speaker 1>you had some bleeding edge technology folks, people who had

0:26:23.880 --> 0:26:26.480
<v Speaker 1>a lot of disposable income, who would buy anything that

0:26:26.760 --> 0:26:30.119
<v Speaker 1>was really cool and technological in their eyes. But for

0:26:30.200 --> 0:26:34.359
<v Speaker 1>your average person, smartphones just weren't a thing. And Jobs

0:26:34.440 --> 0:26:37.120
<v Speaker 1>was taking them to task and explaining why they were

0:26:37.160 --> 0:26:41.080
<v Speaker 1>not really good consumer devices. He criticized the fact that

0:26:41.119 --> 0:26:43.359
<v Speaker 1>they had physical keyboards. He said that that was a

0:26:43.359 --> 0:26:47.359
<v Speaker 1>big thing. He took up of the landscape on the

0:26:47.400 --> 0:26:49.280
<v Speaker 1>front of the phone. That was just a number. He

0:26:49.320 --> 0:26:53.159
<v Speaker 1>threw out in some cases, maybe more than some cases,

0:26:53.200 --> 0:26:56.600
<v Speaker 1>maybe a little less, but it did take up landscape

0:26:56.800 --> 0:26:59.480
<v Speaker 1>on the front of the phones. And he said, the

0:26:59.480 --> 0:27:01.479
<v Speaker 1>problem is the buttons are there whether you need them

0:27:01.560 --> 0:27:04.680
<v Speaker 1>or not. Sometimes you don't need the buttons, but they're

0:27:04.720 --> 0:27:07.320
<v Speaker 1>still there because it's part of the physical format of

0:27:07.359 --> 0:27:09.640
<v Speaker 1>the phone. You can't get rid of them. He also

0:27:09.680 --> 0:27:12.919
<v Speaker 1>pointed out that the physical keyboard represents a fixed interface

0:27:13.000 --> 0:27:15.800
<v Speaker 1>you couldn't tweak it or add to that interface. Once

0:27:15.800 --> 0:27:20.480
<v Speaker 1>you manufactured the phones, they were set. You couldn't add

0:27:20.520 --> 0:27:23.200
<v Speaker 1>a button or change a button the tracking device, whether

0:27:23.240 --> 0:27:26.320
<v Speaker 1>it was a rollerball or buttons or whatever it might be,

0:27:26.680 --> 0:27:30.240
<v Speaker 1>it can't morph into anything else. And so you're forcing

0:27:30.280 --> 0:27:34.320
<v Speaker 1>app developers and software developers to create stuff that works

0:27:34.359 --> 0:27:38.680
<v Speaker 1>to the physical format of the device, not something that's adaptable.

0:27:39.520 --> 0:27:41.960
<v Speaker 1>And that's how he justified and sold the audience on

0:27:42.040 --> 0:27:47.240
<v Speaker 1>a touch screen only interface, because now you would have

0:27:47.640 --> 0:27:50.840
<v Speaker 1>all the buttons displayed on a screen. The iPhone would

0:27:50.880 --> 0:27:54.320
<v Speaker 1>only have virtual buttons. They can change into whatever you

0:27:54.359 --> 0:27:57.520
<v Speaker 1>need based upon whatever function you're trying to execute, which

0:27:57.520 --> 0:28:01.360
<v Speaker 1>it means it has an instant and in finite customization

0:28:01.480 --> 0:28:04.320
<v Speaker 1>in a non fixed format. The only static button on

0:28:04.359 --> 0:28:07.520
<v Speaker 1>the face of that original iPhone was the home button,

0:28:08.080 --> 0:28:10.120
<v Speaker 1>at least on the face of it. There were other

0:28:10.119 --> 0:28:13.119
<v Speaker 1>physical buttons, including the volume up and down and the

0:28:13.200 --> 0:28:15.800
<v Speaker 1>power buttons, but those were on the side of the device,

0:28:15.840 --> 0:28:19.200
<v Speaker 1>not on the face of the device. And Jobs also

0:28:19.280 --> 0:28:23.080
<v Speaker 1>dismissed the concept of using a stylus as an interface device,

0:28:23.400 --> 0:28:26.280
<v Speaker 1>which would kind of come back and haunt the company

0:28:26.359 --> 0:28:29.480
<v Speaker 1>when the a later version of the iPad would come

0:28:29.480 --> 0:28:34.240
<v Speaker 1>out with the stylist device for it, but Job said that,

0:28:34.960 --> 0:28:38.000
<v Speaker 1>you know, the stylist is irritating. He teased the audience

0:28:38.440 --> 0:28:41.240
<v Speaker 1>into thinking that perhaps the iPhone would launch with the stylist,

0:28:41.240 --> 0:28:43.040
<v Speaker 1>but then he said, now you don't really want that

0:28:43.080 --> 0:28:44.480
<v Speaker 1>because you have to take it out, you have to

0:28:44.480 --> 0:28:47.040
<v Speaker 1>put it back. It's really easy to lose it. And

0:28:47.080 --> 0:28:48.680
<v Speaker 1>so he decided that they would just go with a

0:28:48.720 --> 0:28:53.520
<v Speaker 1>touchscreen interface that would just use your fingers. Now. He

0:28:53.640 --> 0:28:56.920
<v Speaker 1>also went on to say that smartphones, the ones that

0:28:57.000 --> 0:28:59.840
<v Speaker 1>preceded the iPhone, were not that great at what they

0:28:59.840 --> 0:29:02.160
<v Speaker 1>were supposed to do. He said, you know, you get

0:29:02.160 --> 0:29:04.520
<v Speaker 1>a smartphone not just to make calls, but to browse

0:29:04.560 --> 0:29:08.400
<v Speaker 1>the web, to respond to emails, maybe look at photos,

0:29:08.440 --> 0:29:11.240
<v Speaker 1>that kind of thing. And he said that smartphones just

0:29:11.440 --> 0:29:14.960
<v Speaker 1>weren't very good at that, not the ones before the iPhone.

0:29:15.400 --> 0:29:19.480
<v Speaker 1>He said, you could view phones along two axes. Along

0:29:19.520 --> 0:29:23.040
<v Speaker 1>one axis is or access, I should say, is how

0:29:23.120 --> 0:29:26.680
<v Speaker 1>smart the phone is. Along the other axis is how

0:29:26.720 --> 0:29:29.000
<v Speaker 1>easy is it to use? And he argued, you know,

0:29:29.080 --> 0:29:31.920
<v Speaker 1>cellphones are dumb, so they they're on the bottom of

0:29:31.960 --> 0:29:34.960
<v Speaker 1>that axis, they're they're dumb. They're not smart, but they're

0:29:34.960 --> 0:29:36.960
<v Speaker 1>about the middle of the road as far as ease

0:29:37.000 --> 0:29:41.160
<v Speaker 1>of use goes. He doesn't provide any arguments to really

0:29:41.200 --> 0:29:43.959
<v Speaker 1>support this and say why the cell phone is perhaps

0:29:44.040 --> 0:29:46.960
<v Speaker 1>harder to use than say an iPhone, but you know,

0:29:47.040 --> 0:29:50.160
<v Speaker 1>he he establishes, or at least he asserts that cell

0:29:50.160 --> 0:29:53.400
<v Speaker 1>phones are kind of right in the medium of ease

0:29:53.440 --> 0:29:57.080
<v Speaker 1>of use. And then he said, smartphones are kind of smart,

0:29:57.520 --> 0:30:00.040
<v Speaker 1>but they are limited in that smartness. They aren't a

0:30:00.000 --> 0:30:02.040
<v Speaker 1>will to do everything that you would want them to

0:30:02.040 --> 0:30:05.080
<v Speaker 1>be able to do, and they are also really difficult

0:30:05.080 --> 0:30:08.800
<v Speaker 1>to use. They're not intuitive, they're not easy for people

0:30:08.840 --> 0:30:12.560
<v Speaker 1>to just pick up and understand. But the iPhone, he says,

0:30:12.920 --> 0:30:16.600
<v Speaker 1>it's very smart and very easy to use, and then

0:30:16.640 --> 0:30:19.600
<v Speaker 1>he would go on to explain why. But before I

0:30:19.640 --> 0:30:23.040
<v Speaker 1>talk about that, let's take another quick break to thank

0:30:23.040 --> 0:30:31.720
<v Speaker 1>our sponsor. So one of the features Jobs talked about

0:30:31.800 --> 0:30:34.080
<v Speaker 1>in that presentation was one that I think a lot

0:30:34.080 --> 0:30:36.560
<v Speaker 1>of people forget about these days because it's no longer

0:30:36.600 --> 0:30:40.320
<v Speaker 1>a necessary step. But in that original iPhone, you had

0:30:40.360 --> 0:30:42.760
<v Speaker 1>to do something that you used to do with iPods

0:30:42.800 --> 0:30:44.560
<v Speaker 1>as well, which is that you had to sink them

0:30:44.600 --> 0:30:47.840
<v Speaker 1>with a computer that was running iTunes. There was no

0:30:48.000 --> 0:30:51.720
<v Speaker 1>sinking over the air. You had to actually connect it

0:30:51.760 --> 0:30:55.160
<v Speaker 1>to a computer. So you would use iTunes to load

0:30:55.240 --> 0:30:59.280
<v Speaker 1>in things like your contacts and your photos and then

0:30:59.280 --> 0:31:02.120
<v Speaker 1>you could in them over to your phone. But you

0:31:02.160 --> 0:31:05.000
<v Speaker 1>couldn't just do that over the air, so you had

0:31:05.040 --> 0:31:07.640
<v Speaker 1>to actually put it in a docking station connected to

0:31:07.680 --> 0:31:10.280
<v Speaker 1>your computer and then you could have the connection between

0:31:10.280 --> 0:31:13.360
<v Speaker 1>the two. Uh, this would allow you to also sink

0:31:13.400 --> 0:31:17.280
<v Speaker 1>things like emails and your calendar and that sort of stuff. Now,

0:31:17.280 --> 0:31:19.920
<v Speaker 1>Steve Jobs went through and started showing off lots of

0:31:20.000 --> 0:31:22.960
<v Speaker 1>features on the phone, mostly to the delight of the crowd.

0:31:22.960 --> 0:31:25.880
<v Speaker 1>There are a few that kind of nothing, nothing fell

0:31:25.920 --> 0:31:28.160
<v Speaker 1>completely flat. But there were a few that only had,

0:31:28.200 --> 0:31:32.000
<v Speaker 1>like you know, a small amount of appreciation shown by

0:31:32.040 --> 0:31:33.880
<v Speaker 1>the crowd, But a lot of them got some pretty

0:31:33.880 --> 0:31:36.880
<v Speaker 1>sizable response. For example, one of the ones that got

0:31:36.920 --> 0:31:42.200
<v Speaker 1>a big response was the resize feature of images that

0:31:42.240 --> 0:31:46.000
<v Speaker 1>whole pinch and to zoom, although you're not really pinching

0:31:46.040 --> 0:31:48.840
<v Speaker 1>to zoom, you're pinching to shrink. But the pinch to

0:31:48.960 --> 0:31:53.840
<v Speaker 1>re size photos that gesture got a big reaction. Because

0:31:53.920 --> 0:31:56.560
<v Speaker 1>multi touch was not really something that had found its

0:31:56.600 --> 0:31:59.360
<v Speaker 1>way into a lot of consumer technology at this point.

0:32:00.120 --> 0:32:02.280
<v Speaker 1>So to see a phone where you could use two

0:32:02.360 --> 0:32:05.520
<v Speaker 1>fingers on the phone simultaneously and use a gesture to

0:32:05.560 --> 0:32:09.840
<v Speaker 1>make a meaningful command happen, it was a big deal.

0:32:10.400 --> 0:32:14.120
<v Speaker 1>And so seeing this simple gesture of resizing an image

0:32:14.120 --> 0:32:17.520
<v Speaker 1>by moving your fingers apart or bringing them together got

0:32:17.520 --> 0:32:21.560
<v Speaker 1>a big reaction from the crowd. He also showed off

0:32:21.640 --> 0:32:24.800
<v Speaker 1>the fact that you could turn the phone ninety degrees

0:32:24.880 --> 0:32:27.320
<v Speaker 1>and change it from portrait to landscape, and that the

0:32:27.360 --> 0:32:31.360
<v Speaker 1>phone would detect that and make that change automatically. He

0:32:31.480 --> 0:32:35.200
<v Speaker 1>showed off the iPod features because again this was a

0:32:35.240 --> 0:32:38.480
<v Speaker 1>big thing when the iPhone first launched. The iPod was

0:32:38.520 --> 0:32:43.680
<v Speaker 1>one of those really important cornerstones of the iPhones abilities.

0:32:44.120 --> 0:32:46.600
<v Speaker 1>Now today we think of all the different apps that

0:32:46.720 --> 0:32:48.760
<v Speaker 1>you can get on the iPhone, but this is before

0:32:48.840 --> 0:32:51.840
<v Speaker 1>the app store had been created. The app store would

0:32:51.880 --> 0:32:54.960
<v Speaker 1>not be a thing for another year. So the iPod

0:32:55.040 --> 0:32:59.440
<v Speaker 1>was one of the really big features that Steve Jobs

0:32:59.440 --> 0:33:02.760
<v Speaker 1>had to push when the iPhone first launched. So he

0:33:02.840 --> 0:33:05.480
<v Speaker 1>showed off things like cover flow, the fact that your

0:33:05.520 --> 0:33:10.680
<v Speaker 1>phone could actually show all those cover albums. You could

0:33:10.960 --> 0:33:13.240
<v Speaker 1>zoom through it just like you could on the iTunes

0:33:13.320 --> 0:33:16.480
<v Speaker 1>application on your Mac, but now it was on your phone.

0:33:16.840 --> 0:33:19.440
<v Speaker 1>This is before it was available on things like the

0:33:19.520 --> 0:33:23.920
<v Speaker 1>iPod line. And he even played some music during that presentation,

0:33:24.120 --> 0:33:27.160
<v Speaker 1>including some songs by the Beatles, by Green Day, by

0:33:27.200 --> 0:33:29.880
<v Speaker 1>Bob Dylan, and by my favorite of all the ones

0:33:29.960 --> 0:33:34.480
<v Speaker 1>he chose, the Talking Heads. Good choice, Deep Jobs. I

0:33:34.640 --> 0:33:40.120
<v Speaker 1>also really like the talking Heads now. He also showed

0:33:40.320 --> 0:33:43.600
<v Speaker 1>how you can make calls with the iPhone, arguably a

0:33:43.680 --> 0:33:47.320
<v Speaker 1>very important feature in something called a phone, but he

0:33:47.400 --> 0:33:51.440
<v Speaker 1>showed that the the the contact list was easy to navigate,

0:33:51.520 --> 0:33:54.880
<v Speaker 1>easy for you to activate a phone call. It also

0:33:55.120 --> 0:33:59.560
<v Speaker 1>showed off that the iPhone had contextual recognition of phone numbers.

0:33:59.640 --> 0:34:01.880
<v Speaker 1>He had been they would show off at Google Maps,

0:34:02.320 --> 0:34:05.800
<v Speaker 1>which was one of the more important launch partners with

0:34:05.920 --> 0:34:09.000
<v Speaker 1>the iPhone. He even had Eric Schmidt of Google at

0:34:09.000 --> 0:34:13.120
<v Speaker 1>the time come out and talk about Google's involvement with

0:34:13.520 --> 0:34:15.920
<v Speaker 1>partnering with Apple on this. He also had Yahoo come

0:34:15.920 --> 0:34:19.759
<v Speaker 1>out because Yahoo was doing a really important push notification

0:34:20.600 --> 0:34:25.760
<v Speaker 1>initiative with Apple when the iPhone launched, and in Google Maps,

0:34:26.160 --> 0:34:30.719
<v Speaker 1>Steve Jobs showed off a function where he pulled up

0:34:30.719 --> 0:34:33.880
<v Speaker 1>the Moscony Center, which is where the event was taking

0:34:33.920 --> 0:34:37.560
<v Speaker 1>place and did a search for Starbucks, and it populated

0:34:37.600 --> 0:34:39.360
<v Speaker 1>the map with Starbucks that were in the area, and

0:34:39.360 --> 0:34:41.920
<v Speaker 1>he clicked on one and the phone number was included

0:34:41.960 --> 0:34:43.440
<v Speaker 1>and he was able to make a call to that

0:34:43.520 --> 0:34:46.840
<v Speaker 1>Starbucks right away, where then he asked for three thousand

0:34:46.920 --> 0:34:49.960
<v Speaker 1>lattes and then said sorry, wrong number and hung up

0:34:49.960 --> 0:34:52.759
<v Speaker 1>on them. And it was an actual Starbucks employee, and

0:34:52.840 --> 0:34:55.600
<v Speaker 1>it was both hilarious and I kind of wonder what

0:34:55.760 --> 0:34:59.520
<v Speaker 1>that employe's day was like, Like, did they eventually find

0:34:59.520 --> 0:35:01.560
<v Speaker 1>out that you were the one who talked to Steve

0:35:01.640 --> 0:35:06.600
<v Speaker 1>Jobs who was demonstrating the iPhones calling ability publicly for

0:35:06.640 --> 0:35:10.040
<v Speaker 1>the first time ever? That person is now a part

0:35:10.120 --> 0:35:11.800
<v Speaker 1>of history and we don't even know their name, or

0:35:11.800 --> 0:35:14.360
<v Speaker 1>at least I don't. I'm sure someone does. I actually

0:35:14.440 --> 0:35:16.960
<v Speaker 1>didn't think to research that when I was looking this up,

0:35:17.080 --> 0:35:19.239
<v Speaker 1>so I say it very cavalier like when I say,

0:35:19.400 --> 0:35:22.640
<v Speaker 1>and we don't even know her name. Uh. But that's

0:35:22.680 --> 0:35:25.320
<v Speaker 1>partly because I didn't look it up. That's my bad, guys,

0:35:25.320 --> 0:35:27.319
<v Speaker 1>that's on me. Let's tell you on me. But he

0:35:27.360 --> 0:35:31.000
<v Speaker 1>also showed other integrations of widgets, including like the weather widget,

0:35:31.040 --> 0:35:34.080
<v Speaker 1>a stocks in it uh widget, and when he pulled

0:35:34.080 --> 0:35:36.640
<v Speaker 1>out the stocks. Apple stock happened to be up while

0:35:36.680 --> 0:35:39.560
<v Speaker 1>other tech stocks were down, so that led to some

0:35:39.640 --> 0:35:42.480
<v Speaker 1>witty banter with the audience. And again this was all

0:35:42.520 --> 0:35:44.720
<v Speaker 1>before the App Store, so there were only a few

0:35:44.920 --> 0:35:48.440
<v Speaker 1>apps that were actually packaged with the iPhone or widgets

0:35:48.480 --> 0:35:53.120
<v Speaker 1>as they were calling them. Meanwhile, backstage, while Steve Jobs

0:35:53.160 --> 0:35:56.440
<v Speaker 1>is up on stage presenting to the crowd, backstage you

0:35:56.560 --> 0:36:01.040
<v Speaker 1>had the various departments and teams who were responsible for

0:36:01.080 --> 0:36:03.799
<v Speaker 1>all of these different features, from the interface to the

0:36:04.040 --> 0:36:11.000
<v Speaker 1>widget implementation to phone calls. Every single team had representatives backstage,

0:36:11.040 --> 0:36:15.520
<v Speaker 1>and they were all flipping out. They were all so

0:36:15.719 --> 0:36:20.680
<v Speaker 1>on edge, so stressed out because they were all nervous

0:36:21.080 --> 0:36:23.919
<v Speaker 1>about any sort of glitches or crashes that could happen,

0:36:23.960 --> 0:36:28.360
<v Speaker 1>and partly because during the development process they kept running

0:36:28.360 --> 0:36:30.759
<v Speaker 1>into stability issues. I mean, they were all working on

0:36:30.840 --> 0:36:33.680
<v Speaker 1>individual elements, and then when you bring all those elements together,

0:36:34.080 --> 0:36:38.360
<v Speaker 1>then often that creates stability problems because as one group

0:36:38.440 --> 0:36:41.600
<v Speaker 1>is really focused on their part of the overall picture,

0:36:42.000 --> 0:36:45.319
<v Speaker 1>they don't necessarily know how their features are going to

0:36:45.400 --> 0:36:50.759
<v Speaker 1>impact other really important elements of that same product. So

0:36:50.800 --> 0:36:54.280
<v Speaker 1>if you've got different divisions working on very important features

0:36:54.320 --> 0:36:56.640
<v Speaker 1>within the same product, and then you put them all together,

0:36:56.800 --> 0:37:00.440
<v Speaker 1>you're gonna find some stuff that doesn't work together so well.

0:37:00.960 --> 0:37:03.040
<v Speaker 1>And it meant that there was a lot of q

0:37:03.200 --> 0:37:08.319
<v Speaker 1>A work to correct that. And actually on stage it

0:37:08.360 --> 0:37:12.000
<v Speaker 1>turned out Steve Jobs was using lots of different phones.

0:37:12.200 --> 0:37:15.160
<v Speaker 1>He wasn't using just one phone to show all this off.

0:37:15.200 --> 0:37:19.000
<v Speaker 1>It looked like he was, but the phone the phones

0:37:19.480 --> 0:37:22.960
<v Speaker 1>were sitting on a lectern at one end of the

0:37:23.000 --> 0:37:25.799
<v Speaker 1>stage and the electron was turned at an angle so

0:37:25.840 --> 0:37:28.920
<v Speaker 1>that you could not see that there were multiple phones

0:37:29.200 --> 0:37:32.239
<v Speaker 1>on the lectern. And Steve Jobs was following a very

0:37:32.280 --> 0:37:36.200
<v Speaker 1>specific script and it meant picking up particular phones to

0:37:36.280 --> 0:37:39.160
<v Speaker 1>show off particular features. And after he was done showing

0:37:39.160 --> 0:37:41.400
<v Speaker 1>off the feature, he would set the phone down. He

0:37:41.440 --> 0:37:44.200
<v Speaker 1>would go back out to center stage, show a couple

0:37:44.239 --> 0:37:46.600
<v Speaker 1>of slides, talk a little bit more before going on

0:37:46.680 --> 0:37:49.640
<v Speaker 1>to the next feature to show another demo where he

0:37:49.680 --> 0:37:52.239
<v Speaker 1>would pick up the next phone. And each phone had

0:37:52.239 --> 0:37:54.960
<v Speaker 1>been queued up for its specific feature so that it

0:37:55.000 --> 0:37:59.440
<v Speaker 1>would minimize the possibility of the phone crashing because of

0:37:59.480 --> 0:38:03.680
<v Speaker 1>some had ability issue between these various features. So it's

0:38:03.680 --> 0:38:06.759
<v Speaker 1>a little sneaky. There's a little shell game going on

0:38:07.160 --> 0:38:10.719
<v Speaker 1>with him showing off different phones, but they wanted to

0:38:10.760 --> 0:38:16.000
<v Speaker 1>guarantee as best they could an excellent demonstration. They were

0:38:16.040 --> 0:38:20.720
<v Speaker 1>so concerned with the perception of this brand new device,

0:38:20.800 --> 0:38:27.200
<v Speaker 1>and they were positioning themselves as a Maverick company redefining

0:38:27.239 --> 0:38:29.759
<v Speaker 1>the phone space, so they couldn't really afford to have

0:38:29.800 --> 0:38:33.719
<v Speaker 1>a disaster happen on stage. And trust me, those kind

0:38:33.719 --> 0:38:36.760
<v Speaker 1>of disasters happen all the time in these product demonstrations.

0:38:37.680 --> 0:38:40.680
<v Speaker 1>So backstage you have these teams. They're all flipping out.

0:38:40.880 --> 0:38:44.240
<v Speaker 1>They're watching very carefully. They're all hoping that Steve remembers

0:38:44.280 --> 0:38:46.640
<v Speaker 1>to pick up the correct phone to show off each

0:38:46.719 --> 0:38:50.160
<v Speaker 1>individual demo. They really hope he doesn't put the phones

0:38:50.280 --> 0:38:52.279
<v Speaker 1>down in the wrong order so that he doesn't know

0:38:52.320 --> 0:38:54.640
<v Speaker 1>which one to pick up for the next bit. They're

0:38:54.640 --> 0:38:57.399
<v Speaker 1>all concerned about this, and so to to let off

0:38:57.440 --> 0:39:01.240
<v Speaker 1>some steam, the team leaders decide it upon a drinking game,

0:39:01.719 --> 0:39:04.400
<v Speaker 1>and the rules of the drinking game were this, whenever

0:39:04.440 --> 0:39:08.200
<v Speaker 1>Steve Jobs would talk about a piece of the iPhone

0:39:08.239 --> 0:39:11.120
<v Speaker 1>that your team was in charge of, you took a shot.

0:39:11.840 --> 0:39:15.120
<v Speaker 1>Some of those team leaders oversaw multiple departments and they

0:39:15.200 --> 0:39:18.560
<v Speaker 1>got what I like to call totes tore up y'all.

0:39:19.880 --> 0:39:24.480
<v Speaker 1>They were seeing little iPhones dancing around their heads by

0:39:24.520 --> 0:39:28.560
<v Speaker 1>the end of that presentation. Some of them were pretty

0:39:28.840 --> 0:39:32.160
<v Speaker 1>deep in their cups by the end. Now, the demo

0:39:32.600 --> 0:39:36.480
<v Speaker 1>actually ended with Jobs showing off multiple functions in one demonstration,

0:39:36.840 --> 0:39:39.359
<v Speaker 1>so this was really the moment where it all could

0:39:39.360 --> 0:39:42.279
<v Speaker 1>have fallen apart. He was using the music app to

0:39:42.280 --> 0:39:44.080
<v Speaker 1>play music and then he makes a phone call and

0:39:44.120 --> 0:39:46.319
<v Speaker 1>it pauses the music, and he just wanted to make

0:39:46.360 --> 0:39:48.880
<v Speaker 1>sure that all of these different features were going to

0:39:48.920 --> 0:39:54.680
<v Speaker 1>be demonstrated as seamless, and everyone backstage was just holding

0:39:54.719 --> 0:39:57.319
<v Speaker 1>their breath the whole time. But it worked and the

0:39:57.400 --> 0:40:01.400
<v Speaker 1>crowd loved it. According to the t SAM, this was

0:40:01.440 --> 0:40:03.920
<v Speaker 1>the first time they ever saw all those features working

0:40:03.920 --> 0:40:08.959
<v Speaker 1>together without the system crashing, which is crazy to see

0:40:09.000 --> 0:40:14.960
<v Speaker 1>the first success in a public demonstration. That is beyond insane.

0:40:15.880 --> 0:40:19.880
<v Speaker 1>You don't do that typically. You make absolutely certain that

0:40:19.920 --> 0:40:22.640
<v Speaker 1>you give every chance of success before you go out

0:40:22.680 --> 0:40:25.200
<v Speaker 1>there and show it off in public. But it worked,

0:40:25.800 --> 0:40:29.279
<v Speaker 1>so it paid off. In one demo, Jobs showed off

0:40:29.280 --> 0:40:32.160
<v Speaker 1>the delete function and contacts and he swiped on the

0:40:32.160 --> 0:40:36.000
<v Speaker 1>contact to knock it away. And this was an interesting

0:40:36.040 --> 0:40:40.760
<v Speaker 1>moment because the contact he swiped to delete was Tony

0:40:40.800 --> 0:40:44.640
<v Speaker 1>Baloney Fidel, which might have been foreshadowing, as Fidel was

0:40:44.680 --> 0:40:46.719
<v Speaker 1>kind of on his way out of the company. Now,

0:40:46.840 --> 0:40:49.399
<v Speaker 1>don't go crying for a good old Tony. He did

0:40:49.560 --> 0:40:52.360
<v Speaker 1>just fine. Tony Fidel would go on to found another

0:40:52.440 --> 0:40:57.000
<v Speaker 1>little company called Nest, the smart thermostatic company, which Google

0:40:57.080 --> 0:41:00.560
<v Speaker 1>eventually acquired. Oh and Google, by the way, only had

0:41:00.640 --> 0:41:03.960
<v Speaker 1>a role to play in the iPhone launch. Not only

0:41:04.000 --> 0:41:08.040
<v Speaker 1>the Google end up acquiring Tony Fidel's company, Nest, Google

0:41:08.080 --> 0:41:11.600
<v Speaker 1>also would eventually acquire Motorola. Remember that was the company

0:41:11.640 --> 0:41:14.440
<v Speaker 1>that Apple had thought about acquiring back in two thousand

0:41:14.480 --> 0:41:18.160
<v Speaker 1>three and then decided against it. Google actually did buy them,

0:41:18.320 --> 0:41:20.759
<v Speaker 1>or at least part of the Motorola company, not that

0:41:20.840 --> 0:41:25.720
<v Speaker 1>it went very far. Google will eventually acquire everything, it seems,

0:41:25.960 --> 0:41:30.000
<v Speaker 1>particularly now that it's alphabet now. The iPhone would not

0:41:30.120 --> 0:41:34.280
<v Speaker 1>go on sale until June twenty nine, six months later,

0:41:34.920 --> 0:41:37.160
<v Speaker 1>with a T and T as the partnered carrier in

0:41:37.200 --> 0:41:41.000
<v Speaker 1>the United States. By November two thousand seven, just a

0:41:41.040 --> 0:41:43.520
<v Speaker 1>couple of months after it started going on sale, Apple

0:41:43.560 --> 0:41:47.400
<v Speaker 1>had sold one point four million iPhones. It was a

0:41:47.520 --> 0:41:52.000
<v Speaker 1>legitimate success. The original two models of the iPhone were

0:41:52.080 --> 0:41:55.239
<v Speaker 1>a four gigabyte and an eight gigabyte model, and they

0:41:55.280 --> 0:42:00.799
<v Speaker 1>were priced at four hundred dollars and five hundred, respectively.

0:42:01.480 --> 0:42:04.960
<v Speaker 1>The App Store would not launch until July two thousand eight,

0:42:05.040 --> 0:42:08.560
<v Speaker 1>and it launched along with the iPhone three G, which

0:42:08.640 --> 0:42:11.200
<v Speaker 1>was not the third generation iPhone despite its name. It

0:42:11.280 --> 0:42:14.480
<v Speaker 1>was the second generation iPhone, but it was compatible with

0:42:14.600 --> 0:42:19.200
<v Speaker 1>the three G cellular networks, so three G was available

0:42:19.239 --> 0:42:23.080
<v Speaker 1>back in two thousand seven, but Steve Jobs's team had

0:42:23.120 --> 0:42:25.520
<v Speaker 1>decided that they were going to stick with the Edge

0:42:25.560 --> 0:42:30.640
<v Speaker 1>network service, which was slower data not less data throughput,

0:42:30.640 --> 0:42:34.720
<v Speaker 1>I should say, so you would take would take longer

0:42:34.719 --> 0:42:37.680
<v Speaker 1>to load up web pages under the Edge network than

0:42:37.719 --> 0:42:40.640
<v Speaker 1>the three gene network, but that became typical for Apple.

0:42:40.680 --> 0:42:44.520
<v Speaker 1>They were always slow to jump on new technologies. They

0:42:44.520 --> 0:42:48.120
<v Speaker 1>wanted to make sure that things were in good condition

0:42:48.239 --> 0:42:52.279
<v Speaker 1>before they also joined suit, and they wanted to make

0:42:52.280 --> 0:42:56.520
<v Speaker 1>sure that the user experience remained top notch. They had

0:42:56.600 --> 0:42:59.040
<v Speaker 1>very high standards for what the user experience should be.

0:43:00.960 --> 0:43:03.560
<v Speaker 1>They also held off on some other important features that

0:43:03.600 --> 0:43:05.799
<v Speaker 1>you could find in other phones around that time, things

0:43:05.840 --> 0:43:08.920
<v Speaker 1>like GPS sensors. There was no GPS sensor in the

0:43:09.000 --> 0:43:13.000
<v Speaker 1>original iPhone, and that frustrated some people, but most people

0:43:13.040 --> 0:43:16.040
<v Speaker 1>were just blown away by how innovative the iPhone was

0:43:16.080 --> 0:43:18.680
<v Speaker 1>compared to all the smartphones that came before it, and

0:43:18.760 --> 0:43:21.680
<v Speaker 1>Apple really wanted to make sure that whatever experience they

0:43:21.680 --> 0:43:24.319
<v Speaker 1>provided was good and that it wasn't going to kill

0:43:24.360 --> 0:43:27.319
<v Speaker 1>the battery, because the more stuff you add, the more

0:43:27.600 --> 0:43:29.800
<v Speaker 1>demand on the battery there is, and if the battery

0:43:29.920 --> 0:43:33.560
<v Speaker 1>drains in three hours, that's not a good experience. Now,

0:43:33.760 --> 0:43:36.560
<v Speaker 1>that doesn't really touch on the fact that the A,

0:43:36.680 --> 0:43:39.920
<v Speaker 1>T and T experience in those early iPhone days it

0:43:40.040 --> 0:43:44.040
<v Speaker 1>was not fantastic, particularly in markets like San Francisco, where

0:43:44.120 --> 0:43:47.719
<v Speaker 1>it became difficult to even complete a phone call. That

0:43:47.800 --> 0:43:51.640
<v Speaker 1>would plague the iPhone early on in its days. But

0:43:51.760 --> 0:43:54.520
<v Speaker 1>that's a story for a different time. Like I said,

0:43:55.000 --> 0:43:58.160
<v Speaker 1>we'll eventually have to dive into that Apple A T

0:43:58.320 --> 0:44:01.560
<v Speaker 1>and T relationship, but now is not the time to

0:44:01.560 --> 0:44:05.760
<v Speaker 1>do it. One thing I want to touch on before

0:44:05.760 --> 0:44:11.440
<v Speaker 1>I go is that the iPhone has had a remarkable

0:44:11.480 --> 0:44:15.120
<v Speaker 1>impact on the way we navigate the web and the

0:44:15.120 --> 0:44:19.520
<v Speaker 1>way we consume content on the web, whether it's video,

0:44:19.760 --> 0:44:23.359
<v Speaker 1>which also the first iPhone couldn't capture video That would

0:44:23.360 --> 0:44:27.240
<v Speaker 1>come later, whether it's video or audio or web pages,

0:44:27.239 --> 0:44:32.160
<v Speaker 1>whatever it may be. The iPhone had an immeasurable impact

0:44:32.840 --> 0:44:36.040
<v Speaker 1>on the way we consume information on the web. And

0:44:36.080 --> 0:44:38.319
<v Speaker 1>I can say that as someone who has worked in

0:44:38.560 --> 0:44:42.640
<v Speaker 1>web content since the days of the iPhone launch. I mean,

0:44:42.680 --> 0:44:46.400
<v Speaker 1>I worked at How Stuff Works in February two thousand seven,

0:44:46.880 --> 0:44:50.800
<v Speaker 1>so I've seen how this has changed over the years.

0:44:52.400 --> 0:44:56.319
<v Speaker 1>We have seen transformations in the web space based upon

0:44:56.400 --> 0:45:00.000
<v Speaker 1>mobile browsing. Before the iPhone, you didn't have to worry

0:45:00.200 --> 0:45:02.799
<v Speaker 1>mobile browsing because it was a terrible experience, so no

0:45:02.840 --> 0:45:06.160
<v Speaker 1>one was doing it. Everyone was using their laptops or

0:45:06.239 --> 0:45:09.839
<v Speaker 1>desktops to navigate the web. No one was whipping out

0:45:09.880 --> 0:45:11.839
<v Speaker 1>their phone and doing it at least not more than

0:45:12.160 --> 0:45:16.880
<v Speaker 1>a little, you know, distraction. And so your web design

0:45:17.080 --> 0:45:21.000
<v Speaker 1>was all based on the laptop experience or the desktop experience.

0:45:21.080 --> 0:45:23.960
<v Speaker 1>It wasn't based on mobile. That meant that things like

0:45:24.040 --> 0:45:28.040
<v Speaker 1>advertising was based more on the laptop or desktop experience.

0:45:28.280 --> 0:45:30.760
<v Speaker 1>But then mobile comes along and it's a completely different

0:45:30.760 --> 0:45:35.400
<v Speaker 1>way of uh engaging with web content. People began to

0:45:35.440 --> 0:45:40.880
<v Speaker 1>optimize their experiences for phone delivery because while you could

0:45:41.040 --> 0:45:44.280
<v Speaker 1>use something like an iPhone or later an Android phone

0:45:44.280 --> 0:45:47.239
<v Speaker 1>to look at web pages in the desktop formats, and

0:45:47.239 --> 0:45:49.640
<v Speaker 1>in some cases that's the preferable way of doing it

0:45:49.680 --> 0:45:53.000
<v Speaker 1>because you get more features that way. It wasn't the

0:45:53.040 --> 0:45:55.440
<v Speaker 1>easiest to navigate, so a lot of people began to

0:45:55.480 --> 0:46:00.239
<v Speaker 1>make optimized mobile device versions of their website. That changed

0:46:00.320 --> 0:46:03.840
<v Speaker 1>the way that advertising is displayed, which in turn changes

0:46:03.880 --> 0:46:08.439
<v Speaker 1>the way you monetize your web content. So just as

0:46:08.520 --> 0:46:12.399
<v Speaker 1>Apple had really affected the music industry with a launch

0:46:12.480 --> 0:46:15.960
<v Speaker 1>of the iPod, and it was incredibly disruptive, so too

0:46:16.000 --> 0:46:19.800
<v Speaker 1>were they disruptive with the way the web delivers content

0:46:19.880 --> 0:46:24.360
<v Speaker 1>and the way the web generates revenue. And suddenly you

0:46:24.440 --> 0:46:27.800
<v Speaker 1>had all these companies that had a pretty good handle

0:46:27.880 --> 0:46:32.480
<v Speaker 1>on how web content and revenue would work thrown into

0:46:32.520 --> 0:46:35.680
<v Speaker 1>the deep end. Everything the rules were changing overnight, and

0:46:35.719 --> 0:46:38.120
<v Speaker 1>it meant that you had to come up with new strategies,

0:46:38.360 --> 0:46:44.080
<v Speaker 1>which sometimes lead to terrible decisions, because when you're thrown

0:46:44.080 --> 0:46:46.839
<v Speaker 1>into the deep end, you're you're grasping at anything, and

0:46:46.920 --> 0:46:50.000
<v Speaker 1>sometimes the thing you grasp ends up not being a

0:46:50.000 --> 0:46:52.560
<v Speaker 1>great solution. It might be an anchor the striking you

0:46:52.680 --> 0:46:55.560
<v Speaker 1>under the water instead of a life vest that will

0:46:55.640 --> 0:47:01.640
<v Speaker 1>keep you afloat so the impact on the web in general,

0:47:02.680 --> 0:47:05.759
<v Speaker 1>it is really hard to put into words because it

0:47:05.840 --> 0:47:13.839
<v Speaker 1>was fundamentally an enormous transformation. And I can say that

0:47:14.120 --> 0:47:17.520
<v Speaker 1>personally because I've seen it in my career, and so

0:47:17.600 --> 0:47:19.840
<v Speaker 1>you might not really think of it as a user necessarily,

0:47:19.920 --> 0:47:23.040
<v Speaker 1>or maybe you do, but many people don't really think

0:47:23.040 --> 0:47:25.359
<v Speaker 1>of it from a user perspective. You know, you're just

0:47:25.560 --> 0:47:30.440
<v Speaker 1>you're just navigating to whatever website or web app or

0:47:30.480 --> 0:47:32.840
<v Speaker 1>whatever it may be, on whatever device happens to be

0:47:32.880 --> 0:47:35.080
<v Speaker 1>in your hands at the moment, whether it's a tablet computer,

0:47:35.160 --> 0:47:39.280
<v Speaker 1>which Apple also was able to make a viable consumer product.

0:47:39.320 --> 0:47:43.360
<v Speaker 1>Before the iPad, very few people owned a tablet computer

0:47:43.480 --> 0:47:46.239
<v Speaker 1>as a consumer product. There were a few industries that

0:47:46.280 --> 0:47:50.759
<v Speaker 1>depended upon it, but very few consumers. Or if it's

0:47:50.800 --> 0:47:54.160
<v Speaker 1>a smart device like a tell, a smartphone, or or

0:47:54.280 --> 0:47:57.000
<v Speaker 1>some other like maybe a smart watch, whatever it may be,

0:47:57.920 --> 0:48:00.680
<v Speaker 1>it really changed things in a big, big way. And

0:48:00.719 --> 0:48:03.840
<v Speaker 1>we're still seeing that play out. We still see companies

0:48:03.880 --> 0:48:06.640
<v Speaker 1>struggling with ways to deal with that so that they're

0:48:06.640 --> 0:48:10.600
<v Speaker 1>providing a good user experience but also able to monetize content,

0:48:10.920 --> 0:48:12.400
<v Speaker 1>because once you get to a point where you can

0:48:12.440 --> 0:48:15.920
<v Speaker 1>no longer do either of those things together, the web

0:48:15.960 --> 0:48:19.719
<v Speaker 1>dies if people don't like the experience, they stopped using it,

0:48:20.000 --> 0:48:22.640
<v Speaker 1>and you don't make any money. If you can't figure

0:48:22.680 --> 0:48:24.759
<v Speaker 1>out a good way to monetize it, you're not making

0:48:24.760 --> 0:48:27.760
<v Speaker 1>any money, and you can't continue to create content because

0:48:27.880 --> 0:48:32.359
<v Speaker 1>that costs money. So it's interesting because it's both a boon.

0:48:32.640 --> 0:48:37.520
<v Speaker 1>It meant that you saw traffic numbers increase substantially across

0:48:37.719 --> 0:48:41.480
<v Speaker 1>lots of different websites, but it's also a bit of

0:48:41.520 --> 0:48:44.920
<v Speaker 1>a curse because you can't necessarily count on those numbers

0:48:45.400 --> 0:48:49.759
<v Speaker 1>to translate into something you can monetize easily. And it's

0:48:49.800 --> 0:48:52.480
<v Speaker 1>been a really interesting experience to watch how that has

0:48:52.520 --> 0:48:57.040
<v Speaker 1>played out over the last several years now. The iPhone itself, obviously,

0:48:57.120 --> 0:49:00.719
<v Speaker 1>has continued to evolve and flourish after the debut of

0:49:00.760 --> 0:49:04.239
<v Speaker 1>the iPhone, each success of iPhone adding more features and

0:49:04.800 --> 0:49:07.919
<v Speaker 1>some of them getting much more advanced, some of them

0:49:08.000 --> 0:49:12.319
<v Speaker 1>changing dramatically in the form factor, not so much that

0:49:12.440 --> 0:49:16.560
<v Speaker 1>it's unrecognizable as an iPhone, but certainly changing quite a

0:49:16.560 --> 0:49:19.880
<v Speaker 1>bit from that original design. And I am very eager

0:49:19.920 --> 0:49:22.040
<v Speaker 1>to see where it goes next. Even though I don't

0:49:22.160 --> 0:49:24.440
<v Speaker 1>use an iPhone, I am not an iPhone user. I'm

0:49:24.480 --> 0:49:28.759
<v Speaker 1>an Android, meaning I use Android. I am not a replicant.

0:49:28.840 --> 0:49:30.920
<v Speaker 1>And if the tortoise were turned on its back, I

0:49:30.960 --> 0:49:33.359
<v Speaker 1>would turn it over. I wouldn't just stand there and

0:49:33.400 --> 0:49:35.160
<v Speaker 1>not turn it over. I don't care what the void

0:49:35.200 --> 0:49:38.560
<v Speaker 1>comp says. Now. In the future, I'll probably do an

0:49:38.560 --> 0:49:41.560
<v Speaker 1>episode where I go into more detail about the evolution

0:49:41.600 --> 0:49:43.600
<v Speaker 1>of the iPhone. We've talked about the origin, but what

0:49:43.760 --> 0:49:46.200
<v Speaker 1>how did it change? What were the decisions, what were

0:49:46.239 --> 0:49:49.800
<v Speaker 1>the battles that were fought within Apple as the iPhone

0:49:50.000 --> 0:49:53.800
<v Speaker 1>developed into what it is today? How did it change?

0:49:53.840 --> 0:49:57.160
<v Speaker 1>What Steve Jobs passed away? How much influence did Jobs

0:49:57.239 --> 0:50:01.000
<v Speaker 1>have on the iPhone models that came out after his death?

0:50:01.000 --> 0:50:02.759
<v Speaker 1>And at what point would you say this is the

0:50:02.800 --> 0:50:06.399
<v Speaker 1>first iPhone that was not influenced by Steve Jobs. Those

0:50:06.400 --> 0:50:08.560
<v Speaker 1>are great questions, and I'm sure I'll answer them in

0:50:08.600 --> 0:50:11.760
<v Speaker 1>a future episode, but for now, it's time to sign off.

0:50:11.800 --> 0:50:14.760
<v Speaker 1>If you guys have any suggestions for topics I should

0:50:14.760 --> 0:50:17.200
<v Speaker 1>cover in future episodes of tech Stuff, whether it's a

0:50:17.239 --> 0:50:21.640
<v Speaker 1>specific technology or a very specific product, or a person

0:50:21.880 --> 0:50:25.640
<v Speaker 1>in tech, or just a concept in technology in general,

0:50:25.800 --> 0:50:28.200
<v Speaker 1>let me know what you want to hear. You can

0:50:28.239 --> 0:50:31.000
<v Speaker 1>do that by sending me an email. Unlike getting email,

0:50:31.320 --> 0:50:34.240
<v Speaker 1>it makes me feel important. The address is tech Stuff

0:50:34.280 --> 0:50:36.279
<v Speaker 1>at how stuff ors dot com, or you can drop

0:50:36.320 --> 0:50:39.640
<v Speaker 1>me a line on your favorite social media platform as

0:50:39.680 --> 0:50:41.920
<v Speaker 1>long as that's either Facebook or Twitter, because that's where

0:50:41.960 --> 0:50:44.200
<v Speaker 1>I'm at, and the handle you should use for both

0:50:44.200 --> 0:50:48.040
<v Speaker 1>of those places is tech stuff H s W. And finally,

0:50:48.280 --> 0:50:51.000
<v Speaker 1>you can watch me record this kind of stuff live

0:50:51.160 --> 0:50:55.360
<v Speaker 1>at twitch dot tv slash tech Stuff. I record every

0:50:55.440 --> 0:50:58.759
<v Speaker 1>Wednesday and Friday, or most every Wednesday and Friday, and

0:50:58.800 --> 0:51:01.120
<v Speaker 1>you can go to twitch dot tv slash text stuff

0:51:01.160 --> 0:51:03.640
<v Speaker 1>to see the schedule there. And I'll talk to you

0:51:03.680 --> 0:51:05.799
<v Speaker 1>again really soon