1 00:00:00,160 --> 00:00:03,880 Speaker 1: Don't answer the phone, Elvis Durant. The Elvis Durant's phone. 2 00:00:03,720 --> 00:00:05,400 Speaker 2: Tapped here, Elvis Durant. 3 00:00:06,000 --> 00:00:08,760 Speaker 3: My sister, Priscilla and I lived together in a little 4 00:00:08,760 --> 00:00:10,559 Speaker 3: over a year ago. We bought a bunch of furniture 5 00:00:10,560 --> 00:00:13,840 Speaker 3: for our apartment. We've had nothing but headaches dealing with 6 00:00:13,920 --> 00:00:16,680 Speaker 3: this furniture store. They've sent us the wrong items on 7 00:00:16,760 --> 00:00:19,360 Speaker 3: back order, they overcharged us on our monthly bill, and 8 00:00:19,360 --> 00:00:21,800 Speaker 3: they screwed up the interest, et cetera, et cetera. Well, 9 00:00:21,840 --> 00:00:24,200 Speaker 3: my sister finally made the last payment a few months 10 00:00:24,200 --> 00:00:26,600 Speaker 3: ago on what we owed, and I think it's time. 11 00:00:26,760 --> 00:00:28,920 Speaker 3: She got a call from the furniture stores claiming that 12 00:00:28,960 --> 00:00:29,960 Speaker 3: they need more money. 13 00:00:30,520 --> 00:00:32,320 Speaker 2: This would be the icing on the cake, and she 14 00:00:32,400 --> 00:00:34,920 Speaker 2: would go eight. This comes to us from Cecil. 15 00:00:35,080 --> 00:00:37,280 Speaker 3: All right, Cecil's going to start the call to her 16 00:00:37,320 --> 00:00:40,760 Speaker 3: sister to set her up. And then Scary Jones makes 17 00:00:40,760 --> 00:00:43,279 Speaker 3: a call as the customer service rep from the unnamed 18 00:00:43,320 --> 00:00:49,040 Speaker 3: furniture store. Cecile is phone tapping her sister Priscilla, Hello. 19 00:00:49,159 --> 00:00:53,080 Speaker 4: For so, yeah, this guy from Smimmy called me. 20 00:00:53,479 --> 00:00:53,920 Speaker 1: Yeah. 21 00:00:54,200 --> 00:00:57,440 Speaker 4: He mentioned that he never received the final payment. What 22 00:00:58,320 --> 00:01:01,120 Speaker 4: And I'm like, excuse me, I said, that was paid 23 00:01:01,240 --> 00:01:04,280 Speaker 4: on April thirtieth, and he's like, well you have through 24 00:01:04,680 --> 00:01:06,240 Speaker 4: Oh no, wait, he asked me for your phone number. 25 00:01:06,240 --> 00:01:07,720 Speaker 4: He's like, who's Priscilla letter Gerber? 26 00:01:08,120 --> 00:01:10,080 Speaker 1: Good? Why is he going to contact me? 27 00:01:10,480 --> 00:01:11,320 Speaker 4: I think today? 28 00:01:11,560 --> 00:01:12,759 Speaker 1: All right, I'm waiting. 29 00:01:12,959 --> 00:01:13,880 Speaker 4: Keep your phone by you. 30 00:01:14,440 --> 00:01:15,520 Speaker 1: I will buy. 31 00:01:16,360 --> 00:01:18,440 Speaker 2: That was the perfect set up. Now let me call her. 32 00:01:18,520 --> 00:01:22,440 Speaker 4: Okay, hello, yes, I'm looking for. 33 00:01:22,360 --> 00:01:23,760 Speaker 2: A Priscilla Liederberger. 34 00:01:23,800 --> 00:01:26,000 Speaker 1: Please, this is she mask is calling. 35 00:01:26,200 --> 00:01:29,120 Speaker 2: Yes, this is Ralph and and Ziado, director of Consumer 36 00:01:29,160 --> 00:01:31,600 Speaker 2: Accounts here at nimisa's Northeast. How are you doing today? 37 00:01:31,760 --> 00:01:32,840 Speaker 1: I'm okay. How are you? 38 00:01:33,280 --> 00:01:33,600 Speaker 4: Uh? 39 00:01:33,680 --> 00:01:38,440 Speaker 2: Well, it could be better. You have purchased some furniture recently. 40 00:01:38,480 --> 00:01:40,760 Speaker 1: Well about a year over a year ago? 41 00:01:40,840 --> 00:01:43,959 Speaker 2: Yeah, yeah, I noticed. Okay, we didn't get a last 42 00:01:43,959 --> 00:01:44,319 Speaker 2: pain that. 43 00:01:44,319 --> 00:01:45,959 Speaker 1: Was where are we supposed to do? We write out 44 00:01:46,000 --> 00:01:49,360 Speaker 1: a check and then names can't even handle putting a 45 00:01:49,480 --> 00:01:51,800 Speaker 1: check through, and that's where the problem came. 46 00:01:51,960 --> 00:01:53,640 Speaker 2: You know, there's a lot of problems. It sounds like 47 00:01:53,680 --> 00:01:55,840 Speaker 2: you're you're full of problems here, because. 48 00:01:55,640 --> 00:01:58,640 Speaker 1: There's likely I'm full of problems. Actually, you guys are 49 00:01:58,640 --> 00:02:02,520 Speaker 1: full of problems because you're making mistakes on this account. Constantly. 50 00:02:02,680 --> 00:02:04,840 Speaker 2: You sure not trying to just mislead us and confuse 51 00:02:04,880 --> 00:02:06,760 Speaker 2: us so you could kind of screw us out of money. 52 00:02:06,800 --> 00:02:09,200 Speaker 1: Please you? No, I don't think so. I am not 53 00:02:09,200 --> 00:02:10,440 Speaker 1: paying for your mistake. 54 00:02:11,520 --> 00:02:14,720 Speaker 2: Excuse, excuse you. You still owe us one thousand, three 55 00:02:14,800 --> 00:02:16,440 Speaker 2: hundred and seven fifteen cents. 56 00:02:16,720 --> 00:02:20,000 Speaker 1: I owe you nothing, and I will call NIMIS because 57 00:02:20,080 --> 00:02:22,080 Speaker 1: I don't want you discuss this with you. 58 00:02:22,520 --> 00:02:24,120 Speaker 2: It all comes to my desk. 59 00:02:23,919 --> 00:02:26,480 Speaker 1: Because it really I don't think so, because I'm tired 60 00:02:26,560 --> 00:02:27,880 Speaker 1: of your mistake. 61 00:02:28,240 --> 00:02:29,799 Speaker 2: Okay, did you get up on the wrong side of 62 00:02:29,840 --> 00:02:31,400 Speaker 2: the bed this morning? Is that it? No? 63 00:02:31,480 --> 00:02:32,000 Speaker 1: I didn't. 64 00:02:32,080 --> 00:02:34,880 Speaker 2: Actually, where is that money? Did you just not issue 65 00:02:34,880 --> 00:02:37,720 Speaker 2: that check and you just claimed you did? No? 66 00:02:37,880 --> 00:02:40,080 Speaker 1: Actually we can get proof at the bank. 67 00:02:40,400 --> 00:02:42,520 Speaker 2: Okay, when is that going to happen? 68 00:02:42,800 --> 00:02:45,240 Speaker 1: Well, gee, I don't know. Let me get home and 69 00:02:45,280 --> 00:02:47,840 Speaker 1: cut and look for my bank statements. And I'm just 70 00:02:47,919 --> 00:02:49,960 Speaker 1: a little fed up with all of this. 71 00:02:50,280 --> 00:02:51,920 Speaker 2: After a year and a half, I'm fed up with 72 00:02:52,000 --> 00:02:54,320 Speaker 2: con artists trying to screw us out of our money. 73 00:02:54,639 --> 00:02:56,560 Speaker 1: No, no, no, it's the other way around. 74 00:02:56,800 --> 00:02:59,639 Speaker 2: No, it's not the other way around. It is enough 75 00:02:59,680 --> 00:03:02,280 Speaker 2: with the whinny tone of voice, Okay, are. 76 00:03:02,160 --> 00:03:04,320 Speaker 1: You being mis rude? Because you are ridiculous. 77 00:03:04,400 --> 00:03:06,640 Speaker 2: I'm gonna I'm writing all this down. I'm taking notes. 78 00:03:06,960 --> 00:03:09,400 Speaker 1: Take your notes. You can actually call Judy because she's 79 00:03:09,400 --> 00:03:11,760 Speaker 1: actually the one who took our check. Wow, I even 80 00:03:11,800 --> 00:03:15,240 Speaker 1: remember the person that was her name, Judy in Fairfield. 81 00:03:15,360 --> 00:03:16,240 Speaker 1: She took our check. 82 00:03:16,400 --> 00:03:18,760 Speaker 2: No need to get smart with me. Okay, No, I'm 83 00:03:18,760 --> 00:03:19,720 Speaker 2: not getting smart with you. 84 00:03:19,720 --> 00:03:21,400 Speaker 1: You in confident people make me sick. 85 00:03:21,600 --> 00:03:22,920 Speaker 2: You want to turn down the attitude? 86 00:03:23,000 --> 00:03:25,160 Speaker 1: Do you want to turn down your attitude? And I 87 00:03:25,240 --> 00:03:28,120 Speaker 1: will discuss this with somebody else because I will not 88 00:03:28,200 --> 00:03:31,399 Speaker 1: speak to you about this issue any longer. And I'll 89 00:03:31,440 --> 00:03:33,880 Speaker 1: get this figured out because obviously you people can't figure 90 00:03:33,880 --> 00:03:35,440 Speaker 1: it out, so I'll do it. Don't worry. 91 00:03:35,560 --> 00:03:38,200 Speaker 2: I haven't you know what, I got a mind right 92 00:03:38,240 --> 00:03:42,800 Speaker 2: now to have that furniture confiscated. How about that? 93 00:03:42,800 --> 00:03:43,560 Speaker 1: That's funny. 94 00:03:43,680 --> 00:03:48,400 Speaker 2: Goodbye, I'm going to call the local authorities. Cecil. Hello, cecil, 95 00:03:48,480 --> 00:03:49,720 Speaker 2: I'll dial out. You call her back. 96 00:03:49,920 --> 00:03:55,640 Speaker 1: Okay, Hello, I'm going to cry. I'm so angry. 97 00:03:55,880 --> 00:03:56,440 Speaker 4: What's happy? 98 00:03:56,840 --> 00:03:59,160 Speaker 1: He was so rude? She's like, did you wake up 99 00:03:59,200 --> 00:04:01,400 Speaker 1: on the opposite side of the bed? I was like, oh, 100 00:04:01,480 --> 00:04:05,360 Speaker 1: like I told you he he called me. He called 101 00:04:05,400 --> 00:04:08,920 Speaker 1: me if that's a customer back to me. Can they 102 00:04:09,000 --> 00:04:11,440 Speaker 1: really say that? Can they say that to a customer? No, 103 00:04:11,600 --> 00:04:14,160 Speaker 1: they can get in trouble, Priscilla, John. And then he 104 00:04:14,640 --> 00:04:17,320 Speaker 1: ends the conversation with I'm online right now. What if 105 00:04:17,320 --> 00:04:19,440 Speaker 1: I come and confiscate for your fare? 106 00:04:19,760 --> 00:04:20,960 Speaker 4: Can they take the furniture? 107 00:04:21,279 --> 00:04:23,520 Speaker 1: I don't think they can take the furniture. No, unless 108 00:04:23,520 --> 00:04:25,480 Speaker 1: they want to get their asses. Dude. If they can't 109 00:04:25,520 --> 00:04:28,479 Speaker 1: go into our place and take the furniture that we've 110 00:04:28,560 --> 00:04:31,800 Speaker 1: paid for, No, they can't do that. You know, this 111 00:04:31,880 --> 00:04:33,960 Speaker 1: sounds like a phone tap, is what it sounds like 112 00:04:34,000 --> 00:04:34,240 Speaker 1: to me. 113 00:04:34,440 --> 00:04:36,200 Speaker 4: He's on the other line. I put him on hold 114 00:04:36,240 --> 00:04:37,400 Speaker 4: to call you, okay. 115 00:04:37,880 --> 00:04:41,200 Speaker 1: Is it's a joke, Priscilla, I'm serious. I can't talk 116 00:04:41,200 --> 00:04:43,159 Speaker 1: to him, Cecile, he's on your other line. 117 00:04:43,360 --> 00:04:46,560 Speaker 4: I can put him through, all right, let me hold on. 118 00:04:50,000 --> 00:04:50,920 Speaker 4: Just hello, man, have your. 119 00:04:50,920 --> 00:04:51,760 Speaker 1: Name against him? 120 00:04:51,800 --> 00:04:52,839 Speaker 2: Who's that on the phone? 121 00:04:53,000 --> 00:04:53,520 Speaker 4: My sister? 122 00:04:54,120 --> 00:04:56,000 Speaker 2: I don't want to even deal with her anymore. 123 00:04:56,200 --> 00:04:57,880 Speaker 1: This is a phone tap, I know it is. To 124 00:04:57,960 --> 00:05:00,200 Speaker 1: feel Are you doing this to me? You are out 125 00:05:00,200 --> 00:05:02,920 Speaker 1: of your freaking mind. I know that people are not 126 00:05:03,320 --> 00:05:04,200 Speaker 1: really this rude. 127 00:05:04,360 --> 00:05:05,720 Speaker 2: Hey, what's her problem anyway? 128 00:05:06,400 --> 00:05:09,599 Speaker 1: Oh? Wow? Is this scary? Who is this? I'm really? 129 00:05:09,880 --> 00:05:12,520 Speaker 1: Am I speaking to someone? Because I love the station? 130 00:05:12,960 --> 00:05:15,719 Speaker 1: I really do. Who am I speaking to? Yeah? 131 00:05:15,760 --> 00:05:16,280 Speaker 2: It's scary. 132 00:05:19,720 --> 00:05:24,560 Speaker 1: I'm so exciting you're not about doing it to you. 133 00:05:24,920 --> 00:05:27,440 Speaker 4: I had you going in the beginning, though. It is great. 134 00:05:27,680 --> 00:05:31,119 Speaker 1: I love you guys. Scary? Still there, am I yelling 135 00:05:31,120 --> 00:05:32,000 Speaker 1: in his ear? Hello? 136 00:05:32,160 --> 00:05:33,320 Speaker 2: Yeah, I'm here. What do you want to say to 137 00:05:33,360 --> 00:05:33,799 Speaker 2: your sister? 138 00:05:38,080 --> 00:05:39,520 Speaker 1: Elvis Durand phone top