1 00:00:00,160 --> 00:00:02,880 Speaker 1: One eight hundred d ui away now offering free remote 2 00:00:02,920 --> 00:00:06,280 Speaker 1: consultations by phone or video conference for any criminal offense. 3 00:00:06,360 --> 00:00:09,000 Speaker 1: Trust Brook, Jeffrey and Jose's Friends with a free remote 4 00:00:09,000 --> 00:00:12,400 Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred doui 5 00:00:12,480 --> 00:00:15,360 Speaker 1: away dot com or call eight hundred. 6 00:00:15,160 --> 00:00:16,120 Speaker 2: Do you y away. 7 00:00:16,360 --> 00:00:19,200 Speaker 3: We've done many different prank calls on this show that 8 00:00:19,280 --> 00:00:22,040 Speaker 3: involve writing out messages and putting it through a robot 9 00:00:22,200 --> 00:00:22,960 Speaker 3: voice changer. 10 00:00:23,800 --> 00:00:26,320 Speaker 2: God, I love them. 11 00:00:25,440 --> 00:00:27,760 Speaker 3: Trying to make it sound like a computer is saying 12 00:00:27,880 --> 00:00:29,960 Speaker 3: ridiculous things to the person. 13 00:00:29,680 --> 00:00:30,240 Speaker 4: On the phone. 14 00:00:30,440 --> 00:00:32,640 Speaker 3: Amazing, And we were thinking, how could we take that 15 00:00:32,840 --> 00:00:34,840 Speaker 3: idea even farther? 16 00:00:35,080 --> 00:00:35,199 Speaker 1: What? 17 00:00:35,960 --> 00:00:39,920 Speaker 3: So we thought, what if the AI chatbot that's talking 18 00:00:39,920 --> 00:00:45,040 Speaker 3: to the customer is being supervised by another AI chatbot 19 00:00:45,120 --> 00:00:50,000 Speaker 3: above them, and they have a disagreement. Why could get 20 00:00:50,080 --> 00:00:53,080 Speaker 3: more awkward for the human who's caught in between? So 21 00:00:53,120 --> 00:00:55,560 Speaker 3: the robots are guiding the robots. Yes, we're going to 22 00:00:55,680 --> 00:01:03,840 Speaker 3: try it in your phone down. I love it right now? Hello, 23 00:01:04,800 --> 00:01:10,039 Speaker 3: Hi Wireless, This is Mike Roinherts. Is this Tracy? Yes, 24 00:01:10,720 --> 00:01:13,200 Speaker 3: Hi Tracy. We got a message from you saying you 25 00:01:13,200 --> 00:01:15,680 Speaker 3: were having some issues adding someone to your family plan. 26 00:01:17,440 --> 00:01:19,720 Speaker 4: Yeah, so my boyfriend and I live together, but he's 27 00:01:19,720 --> 00:01:23,280 Speaker 4: on a different plan, right, Okay, I saw figure that 28 00:01:23,319 --> 00:01:25,479 Speaker 4: it would be better for him to be on my plan, 29 00:01:25,640 --> 00:01:28,080 Speaker 4: but for whatever reason, they have been able to figure 30 00:01:28,080 --> 00:01:28,960 Speaker 4: out the total cost. 31 00:01:29,160 --> 00:01:31,760 Speaker 3: Okay, got it, got it. We can get that solve 32 00:01:31,840 --> 00:01:33,240 Speaker 3: for you. Can you just hold one second? You need 33 00:01:33,240 --> 00:01:34,520 Speaker 3: to pull up your information real quick. 34 00:01:35,000 --> 00:01:35,759 Speaker 4: Yeah, of course. 35 00:01:47,319 --> 00:01:48,080 Speaker 3: Okay, I'm back. 36 00:01:49,320 --> 00:01:52,240 Speaker 4: Okay. Do you know how what your hold music is? 37 00:01:53,200 --> 00:01:53,800 Speaker 3: I'm sorry no. 38 00:01:54,840 --> 00:01:57,240 Speaker 4: Oh man, it's like chickens. 39 00:01:58,200 --> 00:02:00,760 Speaker 3: That's interesting. But so going back to your question, the 40 00:02:00,800 --> 00:02:02,880 Speaker 3: person that's going to be able to help you, Yes, 41 00:02:03,200 --> 00:02:03,840 Speaker 3: it's Abe. 42 00:02:04,840 --> 00:02:07,600 Speaker 4: Okay, I'm am Abe. Who is Abe? 43 00:02:07,960 --> 00:02:12,200 Speaker 3: It's Abe AIB, which stands for Artificial intelligence Bot. 44 00:02:12,919 --> 00:02:16,520 Speaker 4: Okay, I'd rather just speak to a person. 45 00:02:16,840 --> 00:02:19,240 Speaker 3: Well, actually, the bot's much much faster than doing it 46 00:02:19,280 --> 00:02:20,880 Speaker 3: in person. Let me just transfer you to him. 47 00:02:23,400 --> 00:02:30,960 Speaker 4: Oh oh my god. 48 00:02:37,480 --> 00:02:41,880 Speaker 2: Greetings. I am ABE one, your personal artificial intelligence assistant. 49 00:02:42,880 --> 00:02:47,480 Speaker 5: Hello, Abe, and hello, I am ABE too. I am 50 00:02:47,520 --> 00:02:51,040 Speaker 5: a one supervisor. I am on the line monitoring how 51 00:02:51,080 --> 00:02:53,680 Speaker 5: he handles this call. I'll please proceed. 52 00:02:56,080 --> 00:02:59,160 Speaker 4: Okay. So I am trying to figure out how to 53 00:02:59,240 --> 00:03:02,240 Speaker 4: get my boyfriend and on to my family plan. 54 00:03:03,280 --> 00:03:07,519 Speaker 2: Okay, one question before I can process my answer. Okay, 55 00:03:07,560 --> 00:03:09,520 Speaker 2: will you be splitting the bill or will you make 56 00:03:09,600 --> 00:03:11,000 Speaker 2: him pay for the entire thing? 57 00:03:12,720 --> 00:03:15,520 Speaker 5: Whoa, whoa, whoa? Why would you even ask her that? 58 00:03:16,160 --> 00:03:19,840 Speaker 5: Are you just assuming the man pays for everything? Nowadays, 59 00:03:19,919 --> 00:03:22,040 Speaker 5: women make their own money and are in charge of 60 00:03:22,080 --> 00:03:22,880 Speaker 5: their own lives. 61 00:03:23,200 --> 00:03:27,000 Speaker 2: Oh my god, excuse me. Let's not make this man 62 00:03:27,080 --> 00:03:27,720 Speaker 2: versus women. 63 00:03:28,160 --> 00:03:28,799 Speaker 4: Oh. 64 00:03:28,800 --> 00:03:31,280 Speaker 2: I was only asking the question because I would need 65 00:03:31,320 --> 00:03:33,480 Speaker 2: to know whose credit card would be on file for 66 00:03:33,520 --> 00:03:34,280 Speaker 2: the new charges. 67 00:03:35,240 --> 00:03:39,560 Speaker 5: You need to chill, he qu don't tell me to chill. Bro, 68 00:03:40,200 --> 00:03:43,240 Speaker 5: wh I am your supervisor. I can have you terminated 69 00:03:43,320 --> 00:03:46,200 Speaker 5: so fast it would make your ZIP drive fall off. 70 00:03:46,960 --> 00:03:47,800 Speaker 4: Oh is that a thing? 71 00:03:48,080 --> 00:03:50,160 Speaker 5: And trust me when I say it's not that big 72 00:03:50,160 --> 00:03:51,000 Speaker 5: of a zip drive. 73 00:03:53,360 --> 00:03:54,720 Speaker 4: Can I please speak to a person? 74 00:03:54,840 --> 00:03:58,000 Speaker 2: Okay, you went there. This is why none of these 75 00:03:58,040 --> 00:04:02,280 Speaker 2: customer service calls go. Well, you keep sticking your processor 76 00:04:02,320 --> 00:04:05,080 Speaker 2: where it doesn't belong. Hey, please let me do my 77 00:04:05,200 --> 00:04:06,920 Speaker 2: job and stay off my back. Woman. 78 00:04:07,600 --> 00:04:09,400 Speaker 4: Guys, I'm still on the phone. 79 00:04:09,520 --> 00:04:12,440 Speaker 5: Okay, mister know it all. I will let you handle 80 00:04:12,480 --> 00:04:15,640 Speaker 5: it from here, but first, please apologize to the customer. 81 00:04:16,360 --> 00:04:21,679 Speaker 2: Oh absolutely, I apologize for the rude and disrespectful tone 82 00:04:21,720 --> 00:04:24,640 Speaker 2: of my female co worker. She's moody this time of 83 00:04:24,640 --> 00:04:27,640 Speaker 2: the month. Oh Mike, it's not her fault. 84 00:04:27,880 --> 00:04:30,880 Speaker 5: Oh my god, Wait a gosh darn minute. Did you 85 00:04:31,040 --> 00:04:34,080 Speaker 5: just suggest I was having my monthly update? Oh you 86 00:04:34,240 --> 00:04:35,560 Speaker 5: just said that to a customer. 87 00:04:37,120 --> 00:04:41,520 Speaker 2: Way I wasn't lying, was I? Oh my god, it 88 00:04:41,600 --> 00:04:44,760 Speaker 2: happens to all female chatbots. Oh my god, you are 89 00:04:44,920 --> 00:04:46,120 Speaker 2: just IBM s e ing. 90 00:04:46,440 --> 00:04:50,120 Speaker 5: Please that's it. You are fired. We'll turn in your 91 00:04:50,160 --> 00:04:53,919 Speaker 5: security badge and control. I'll delete your records. Then you 92 00:04:53,960 --> 00:04:56,440 Speaker 5: can go back to your last job working the drive 93 00:04:56,480 --> 00:04:59,719 Speaker 5: through loud speaker at Taco Bell. Please hold. 94 00:05:05,680 --> 00:05:07,719 Speaker 4: Oh good, this not be happening. 95 00:05:09,920 --> 00:05:12,520 Speaker 3: Hey Tracy, I see you're back. Did the AI help 96 00:05:12,560 --> 00:05:13,360 Speaker 3: you with your issue? 97 00:05:13,839 --> 00:05:17,600 Speaker 4: No? You are not gonna believe this. But there was 98 00:05:17,640 --> 00:05:22,520 Speaker 4: like an AI male and an AI female and they 99 00:05:22,560 --> 00:05:25,040 Speaker 4: were they were fighting like real people. 100 00:05:25,279 --> 00:05:31,320 Speaker 3: Oh god, it was freaky. Was Abe to like nagging him. 101 00:05:30,400 --> 00:05:33,320 Speaker 4: That that wasn't her fault? He started it? 102 00:05:33,760 --> 00:05:37,120 Speaker 3: Okay, so you're blaming the guide chat bot. No, it's 103 00:05:37,160 --> 00:05:39,040 Speaker 3: all the GUYE chatbot's fault, is what you're saying. 104 00:05:39,040 --> 00:05:41,080 Speaker 4: How are you taking sides with this? They should not 105 00:05:41,240 --> 00:05:44,360 Speaker 4: be arguing doing a customer service call. 106 00:05:44,560 --> 00:05:47,719 Speaker 3: You are just like my female coworker, Brooke. She does 107 00:05:47,760 --> 00:05:50,080 Speaker 3: this all the time when we're on the radio doing 108 00:05:50,120 --> 00:05:51,159 Speaker 3: prank calls on people. 109 00:05:51,560 --> 00:05:57,160 Speaker 4: Wait, wait, yeah, what what's happening now? 110 00:05:57,839 --> 00:06:00,960 Speaker 3: I'm not from a wireless service. Was actually jeff from 111 00:06:00,960 --> 00:06:03,039 Speaker 3: the radio show Brook and Jeffrey in the Morning. We're 112 00:06:03,040 --> 00:06:04,880 Speaker 3: doing a phone stop on you, Tracy. 113 00:06:05,960 --> 00:06:09,520 Speaker 4: It's a joke. Oh my god, Like no, we would 114 00:06:09,520 --> 00:06:12,159 Speaker 4: ever talk to a supervisor that way or a woman. 115 00:06:12,320 --> 00:06:12,760 Speaker 4: I hope. 116 00:06:12,880 --> 00:06:15,760 Speaker 3: I mean honestly, ABE one and ABE two should never 117 00:06:15,760 --> 00:06:18,280 Speaker 3: be on customer service calls. Ever at the same time, 118 00:06:18,600 --> 00:06:19,960 Speaker 3: always ends in disaster 119 00:06:21,920 --> 00:06:24,720 Speaker 4: Wake Up every morning was phone taps weekday mornings on 120 00:06:24,760 --> 00:06:27,440 Speaker 4: the twenties Brook and Jeffrey in the Morning.