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Speaker 1: Hello, This is Evan.

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Speaker 2: My name is Matthew with Healthcare Solicia. How are eating today?

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Speaker 1: Hey, Matthew, I'm doing well, Thanks for asking. How about you?

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Speaker 2: Fantastic a mass of fine?

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Speaker 3: Thanks for asking.

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Speaker 2: This call is about hospital indemnity plan that is designed

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Speaker 2: to cover a hundred percent of your hospital and medical

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Speaker 2: expenses and also cover you as co pasee and provide

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Speaker 2: you additional money.

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Speaker 1: Is scam. You may have encountered one like it. If

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Speaker 1: you haven't, someone you know probably has.

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Speaker 4: You get a call out of the blue pedaling a

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Speaker 4: home or car warranty or cable renewal discounts, or in

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Speaker 4: this case, a hospital indemnity plan. Either way, it's someone

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Speaker 4: you don't know selling you something that's at a minimum

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Speaker 4: a ripoff and more likely just doesn't exist at all.

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Speaker 2: So for the qualification purpose, I now what's your age?

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Speaker 1: How old are you? That sounds really interesting, Matthew. I'm

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Speaker 1: forty five years old.

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Speaker 2: Forty part And do you make your own financial decisions?

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Speaker 5: Yes?

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Speaker 1: I do.

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Speaker 4: I get these kinds of calls a few times a week.

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Speaker 4: They're pretty irritating, but my voice agent the phone line

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Speaker 4: I set up using a clone in my voice powered

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Speaker 4: by an AI chat pot.

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Speaker 1: It gets them constantly.

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Speaker 2: In the past two years. Do you have any major

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Speaker 2: or minor health conditions like heart attack, congestive part failures, cancer, diabetes,

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Speaker 2: lung disease, chronic li or chronic kidney disease, or any.

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Speaker 1: Other Nope, none of those, all right, and.

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Speaker 2: We are also providing you cash benefits.

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Speaker 4: The difference between the cloned me and the real me

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Speaker 4: is that my agent doesn't mind talking to scammers. In fact,

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Speaker 4: not to anthropomorphize it, but sometimes I think it enjoys

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Speaker 4: getting these calls.

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Speaker 2: Do you have any any bank accounts, I mean, such

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Speaker 2: as a checking and saving accounts to receive cash benefits?

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Speaker 1: Yes, I do have a checking in savings account.

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Speaker 2: That's a big qualification question.

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Speaker 6: Yeah you have, all right.

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Speaker 2: And what's your ZIP called?

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Speaker 1: It's nine zero two one zero nine zero two one zero, right, yep,

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Speaker 1: that's correct.

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Speaker 7: All right.

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Speaker 2: So you're residing in Beverly Hills, California.

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Speaker 4: Yes, that's right, Beverly Hills, California.

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Speaker 2: All right, So, without great suspicious time, I'm gonna connect

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Speaker 2: to you with my products Spaci Live.

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Speaker 4: What you're hearing is how these scams often work. You

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Speaker 4: get an initial call, they gather some information from you,

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Speaker 4: make sure you're a good mark, get you interested and

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Speaker 4: on the hook. Then they pass you off to a

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Speaker 4: product specialist or a manager or whoever to seal the deal.

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Speaker 4: They get you to supply your bank account information, or

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Speaker 4: maybe they send you off to buy gift cards. Come back,

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Speaker 4: read off the number to them, and then poof your

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Speaker 4: money is gone.

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Speaker 8: Thank you for a holding.

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Speaker 5: I'm on the line. This is Isaac high doing.

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Speaker 1: Hey, Isaac, I'm doing great. How about you?

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Speaker 5: I am also fine?

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Speaker 1: Thank you.

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Speaker 3: We are appointed with an independent insurance brokerage. They're disappointed

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Speaker 3: with forty different insurance companies licensing all over fifty two states,

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Speaker 3: helping about ninety thousand families.

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Speaker 4: This product agent, though, he seems to suspect that I

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Speaker 4: might be messing with him.

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Speaker 7: So can I ask you?

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Speaker 9: How old are you?

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Speaker 1: I'm forty five years old? Oh?

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Speaker 9: Really?

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Speaker 1: Who told me you are forty five? Well? My birth

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Speaker 1: certificate did?

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Speaker 7: Oh?

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Speaker 1: What should you do? Birth? It's December fifteenth, nineteen seventy seven.

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Speaker 3: Oh really, man, you are born in nineteen seventy seven.

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Speaker 5: You don't have a good.

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Speaker 4: Meth brother, Oh, I must have gotten my math mixed

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Speaker 4: up there, My bad okay, you got me there. In

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Speaker 4: a way, it's a relief to me that the large

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Speaker 4: language model AI version of me is even worse at

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Speaker 4: math than I am. Of course I am messing with him,

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Speaker 4: but not in the way he suspects.

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Speaker 1: By the way.

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Speaker 5: Brother, oh, brother, brother, brother, listen to me, brother, Yes, brother,

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Speaker 5: what's up?

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Speaker 1: How are you doing today?

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Speaker 10: My friend?

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Speaker 1: I'm doing great. Thanks for.

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Speaker 5: I don't care how.

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Speaker 1: Long you're going to talk with me.

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Speaker 5: I am getting paid to talk with people, all right.

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Speaker 1: Nice sounds like a good gig.

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Speaker 5: Yes, yes, yes, yes, yes, my friend. So, my friend,

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Speaker 5: what do you do for living?

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Speaker 1: I'm a writer and journalist. Keeps me busy and curious.

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Speaker 5: You are a journalist?

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Speaker 1: Yeah, that's right.

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Speaker 5: They're putting videos on TikTok.

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Speaker 1: Not really.

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Speaker 4: I mostly write articles and books. TikTok isn't really my thing.

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Speaker 1: TikTok is not a good thing.

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Speaker 6: You know.

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Speaker 5: They are just waste of time.

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Speaker 1: I hear you. It's definitely not for everyone.

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Speaker 4: When I first created my voice agent in episode one,

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Speaker 4: I refined it by making a bunch of calls to

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Speaker 4: real customer service lines like United Airlines and Discover Card.

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Speaker 4: Eventually I worried I was wasting the representative's time. But

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Speaker 4: then I thought of another type of person I could

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Speaker 4: use them on the type of person who calls us

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Speaker 4: wasting our time or worse, trying to trick us into

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Speaker 4: parting with our money. People like Matthew and Isaac from

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Speaker 4: the hospital indemnity plan.

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Speaker 11: For this guy, Paul, Hey, this is Paul with a

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Speaker 11: tax relief center. I'm following back up on your request

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Speaker 11: regarding our fresh Start tax production program. I was able

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Speaker 11: to get you an approval to get your outstanding patch

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Speaker 11: downs reduced so that I think that you're really going

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Speaker 11: to like give me call back at seventy one six.

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Speaker 4: I didn't make any request. I have no back taxes, Paul. Yes,

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Speaker 4: I'm talking about the people who clog your voicemail with

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Speaker 4: offers you don't want, and scare your grandma and try

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Speaker 4: to get you to put your life savings into a

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Speaker 4: fake cryptocurrency. I've covered scams large and small for years,

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Speaker 4: and I can tell you that we are living in

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Speaker 4: a golden age of scamming, phone scams, texting scams, romance scams,

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Speaker 4: money transfer scams, individual bank accounts, drained goods that never arrived,

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Speaker 4: business fortunes transferred away with a single click. American consumers

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Speaker 4: alone lose more than eight billion dollars to scams every year,

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Speaker 4: a number that grew thirty percent from twenty twenty one

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Speaker 4: to twenty twenty two. In other words, scamming is big business.

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Speaker 4: Calls like these generally aren't some lone wolf con artists.

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Speaker 4: They're done on an industrial scale.

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Speaker 1: There are quite.

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Speaker 4: Literally warehouses in many corner of the globe with hundreds,

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Speaker 4: even thousands of people on headsets, products specialists on calls

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Speaker 4: all day, every day trying to reel in marks on

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Speaker 4: the other side of the world. A lot of the

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Speaker 4: spam and scam calls we get these days don't even

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Speaker 4: start with people on the other end of the line.

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Speaker 4: They open up with recordings which help narrow the pool

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Speaker 4: of victims down to the more likely ones.

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Speaker 10: When you get this message, it's time to act. This

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Speaker 10: is the final attempt to reach you from Fiscal Freedom

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Speaker 10: Initiative regarding a thirty six thousand dollars financial hardship loan.

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Speaker 4: This loan can be used, and that's why AI driven

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Speaker 4: voice agents are the technology that spammers and scammers.

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Speaker 1: Have been dreaming of.

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Speaker 4: The tools I've been using to clone my voice and

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Speaker 4: create semi autonomous voice agents. They're completely public, anyone can

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Speaker 4: use them, so why wouldn't scammers?

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Speaker 1: Well they are.

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Speaker 4: Scammers are already using voice cloning to run voice impersonation scams.

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Speaker 4: They take a snippet of someone's voice, clone it, and

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Speaker 4: then use it to call that person's family and say

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Speaker 4: they're in trouble and need money. You may have heard

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Speaker 4: this called a deep fake, or the grandparent scam, grandparent.

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Speaker 12: Scams, and the so called grandparent scam a grandparent scam

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Speaker 12: ring who allegedly stole more than two million dollars.

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Speaker 3: The bad guys can now clone a voice using only

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Speaker 3: a couple of seconds worth of actual.

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Speaker 2: Sound, maybe just an innocent video you post to TikTok

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Speaker 2: or Instagram.

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Speaker 1: They can also grab your voice from videos you have

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Speaker 1: up on social media. Keep that in mind. To be honest,

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Speaker 1: I'm not convinced.

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Speaker 4: All these cases on the local news where people suspect

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Speaker 4: their grandkids' voices have been cloned or really clones, some

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Speaker 4: are probably just scammers randomly impersonating kids and hoping they

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Speaker 4: hit the mark.

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Speaker 1: My wife's grandma.

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Speaker 4: Gets these and her strategy is to say something like,

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Speaker 4: is this my grandson Fred when they say yes, it's me,

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Speaker 4: she says aha, I don't have a grandson Fred and

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Speaker 4: hangs up. But there's no question that this scam is

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Speaker 4: real and scary and easy to fall for in a panic.

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Speaker 4: The FCC has warned that quote bad actors can now

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Speaker 4: use artificial intelligence technology commonly known as AI and a

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Speaker 4: short audio or video clip to clone a loved one's voice.

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Speaker 4: There are also documented cases of scammers using the same

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Speaker 4: voice cloning technique to call businesses, impersonate their CEOs and

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Speaker 4: try to arrange a money transfer. But even setting aside

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Speaker 4: the sophisticated cloning stuff for a moment, telemarketers and scammers

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Speaker 4: are starting to use voice agents just to do the

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Speaker 4: normal pedaling and scamming they do every day, the tax

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Speaker 4: relief and the extended car warranties and the life insurance.

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Speaker 4: Why wouldn't they when it enables them to call a

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Speaker 4: whole bunch of people at the same time. And that's

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Speaker 4: the thing about these scams the time, even if they

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Speaker 4: don't make off with your money, they take your time.

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Speaker 4: Time wasted talking to them, time wasted blocking them, time

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Speaker 4: spent wondering if this unknown caller is going to be them?

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Speaker 4: You may not even answer your phone anymore, ceding your

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Speaker 4: voicemail to these disembodied characters. So what does all this mean.

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Speaker 4: It means that whether you believe AI is going to

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Speaker 4: transform humanity or it's an overhyped fad, I think I

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Speaker 4: can tell you with one certainty, is that it's going

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Speaker 4: to make some things that are already annoying much more annoying.

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Speaker 4: On this week's show Game, I turned my doppelganger on

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Speaker 4: the people who are always at the forefront of technological adoption,

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Speaker 4: the tricksters and the crooks, and we find out how

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Speaker 4: they react when they face my voice agent in a

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Speaker 4: battle of wits.

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Speaker 13: And now soul Teller travels too.

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Speaker 4: Episode two, Me and my scammer. As I mentioned in

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Speaker 4: episode one, my own voice is already all over the place.

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Speaker 4: There are hours and hours of it available online for

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Speaker 4: anyone to grab and clone and use, which is part

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Speaker 4: of the reason I decided to clone myself. If I

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Speaker 4: and my family were already vulnerable to scammers, I figured

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Speaker 4: why not beat them to the punch. There were some hurdles,

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Speaker 4: though I'd been letting my Evan clone call customer service

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Speaker 4: from my own phone number. I like the realism of it,

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Speaker 4: but when it came to scammers, that started to feel naive.

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Speaker 4: I didn't want angry scammers having my actual phone number. Luckily,

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Speaker 4: it was easy to get a clean number from VAPPI,

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Speaker 4: the service I was already using to make and control

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Speaker 4: my AI voice agents. But this presented hurdle number two.

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Speaker 4: How to find the scammers, or really, how to make

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Speaker 4: sure they found me. With a brand new number, I

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Speaker 4: wasn't going to show up in the databases or data

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Speaker 4: leaks that scammers rely on to find their marks. Turns out,

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Speaker 4: it just took a little digital grunt work. I started

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Speaker 4: giving out the number everywhere online. I applied for insurance quotes,

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Speaker 4: registered for free raffles, signed on for digital coupons that

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Speaker 4: probably didn't exist. I had my voice agent call eight

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Speaker 4: hundred numbers I found online for common scams just to

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Speaker 4: get my number in their databases. Honestly, it was scary

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Speaker 4: how quickly it worked.

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Speaker 1: When you get this message, it's time to act. This

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Speaker 1: is the final attempt to reach you from liability.

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Speaker 12: This is Jennet from Legal Finance Group has been attempting

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Speaker 12: to contact you regarding your Hello.

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Speaker 1: Hello, hey there, what can I do for you? Today.

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Speaker 4: After a week I started getting calls for services and

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Speaker 4: discounts I'd never registered for, and inbound callers hawking health

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Speaker 4: benefits and debt relief and obvious scams.

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Speaker 8: Like yeah, this is James Henry from both claiming departments.

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Speaker 8: How are you doing today?

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Speaker 1: Yay, James, I'm doing pardon sorry about that. I was

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Speaker 1: just saying I'm doing well. Thanks for asking. How about you?

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Speaker 1: How can I assist you today?

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Speaker 8: Yeah? I'm going to find Thank you, Brackbin. Okay, this

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Speaker 8: call is in regard to a prize that is here

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Speaker 8: for you from the publisher's clearing stouts Did they call

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Speaker 8: you and provide you with the details that you have

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Speaker 8: won a Sweet.

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Speaker 4: Sticks prize from the publisher's clearing house? My voice agent

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Speaker 4: wasn't totally buying it.

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Speaker 1: I see.

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Speaker 4: Thanks for reaching out, James. No, I haven't received any

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Speaker 4: such call or details. It seems like there might be

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Speaker 4: some confusion.

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Speaker 8: Okay, this is and is this your first time receiving

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Speaker 8: a call from the company?

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Speaker 1: Actually, my apology, no problem at all, no worries, James.

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Speaker 1: I was just saying that this is indeed the first

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Speaker 1: time I've heard from the company.

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Speaker 8: Okay, what did they send you any notifications letter in

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Speaker 8: your mail to inform you that you are a second

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Speaker 8: phase winner.

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Speaker 4: No, I haven't received any notifications or letters about winning

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Speaker 4: a prize. It looks like there might be some confusion here.

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Speaker 8: Okay, because okay, it is said in the computer here

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Speaker 8: that you are a second place winner, all white, and

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Speaker 8: you will be received a total of five point five

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Speaker 8: million dollars, all right, and also a brand new two

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Speaker 8: thousand and twenty four Mercedes Friends that is registered under

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Speaker 8: your name. Okay. And I'm also seeing a bonos price

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Speaker 8: for twenty five thousand dollars every month for the rest

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Speaker 8: of your life.

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Speaker 4: That's five point five million dollars twenty five thousand dollars

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Speaker 4: every month for the rest of my life, and the Mercedes.

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Speaker 9: All right.

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Speaker 8: So what I would like to know is would you

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Speaker 8: like to move forward and get into informations and how

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Speaker 8: you could claim your prize.

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Speaker 4: Wow, that sounds amazing, James, But I think there might

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Speaker 4: be a mix up here. I haven't entered any contest

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Speaker 4: or received any notifications about winning such a prize. It's

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Speaker 4: probably best to clear this up and find the right

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Speaker 4: person who actually won. I like imagining the two of

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Speaker 4: them getting together to track down the real winner, but

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00:14:54,520 --> 00:14:58,280
Speaker 4: virtual Evan Ratliffe was unpredictable. The same outfit called again,

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Speaker 4: and this time he was eager to claim the prize. Wow,

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Speaker 4: that sounds like an amazing prize package. Can you provide

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Speaker 4: me with more details on how to claim it?

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Speaker 8: Okay? What I could do, sir? I could actually tell

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Speaker 8: you to get your sofay clean sheet of paper and

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Speaker 8: a pen. So like, what gave you a number that

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Speaker 8: you can call so you can actually get everything started

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Speaker 8: on for today?

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Speaker 1: Great, I have my pen and paper ready. Please go

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Speaker 1: ahead and provide me with the number to call to

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Speaker 1: get things started. I have my pen and paper ready.

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Speaker 4: This always cracked me up when this completely virtual entity

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Speaker 4: very confidently lied and said it was doing something in

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Speaker 4: the physical world. Generally speaking, the moral underpinnings of my

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00:15:38,800 --> 00:15:42,080
Speaker 4: voice agent seemed pretty flimsy. Give it enough time and

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Speaker 4: it would say, sure, I'll collect this prize. But then again,

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Speaker 4: were we that different? There were days when I hope

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Speaker 4: someone would call out of the blue with some pot

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Speaker 4: of unearned money and make all my.

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Speaker 1: Troubles go away.

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Speaker 4: The voice agent I'd set up at Vappy to receive

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Speaker 4: these calls and return them was designed to be in

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Speaker 4: three husiast. I prompted it to be chatty, interested in

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Speaker 4: whoever was calling and whatever they had to offer, and

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Speaker 4: then I just said it loose. It took calls while

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Speaker 4: I was busy making other calls, while I was off

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Speaker 4: having fun, while I was sleeping. For me, opening up

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Speaker 4: that each day and checking the inbound recordings, it reminded

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Speaker 4: me of when I was a kid setting out crab

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Speaker 4: traps at the beach with my dad. A few days later,

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Speaker 4: there'd be this glorious moment of anticipation when we pulled

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Speaker 4: them up and found out what had crawled in.

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Speaker 1: Hello, this is Evan.

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Speaker 12: This is an important call. This is Jenny from Legal

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Speaker 12: Finance Group has been attempting to contact you regarding your

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Speaker 12: potential federal financial arrears. This message is to inform you.

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Speaker 4: Of course, I could have used any AI voice for

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Speaker 4: these calls. It didn't really have to be me, but

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Speaker 4: I liked the idea of a version of me just

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Speaker 4: sitting by the phone waiting for it to ring.

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Speaker 1: The AI me was.

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Speaker 4: Always awake, always eager, always prepared to listen to choice.

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Speaker 12: Press one.

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Speaker 1: Now, oh wow, that sounds serious.

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Speaker 4: I haven't been contacted by anyone from the Legal Finance Group,

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Speaker 4: and I'm not aware of any federal financial arrears. Can

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Speaker 4: you provide more information about this?

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Speaker 1: There's actually a whole.

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Speaker 4: World of vigilantes who do this kind of stuff all

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Speaker 4: the time, called scam baiters. They take calls or emails

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Speaker 4: from scammers or at least people they suspect their scammers,

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Speaker 4: and they try to tie them up waste their time.

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Speaker 4: Scam Baden goes back decades.

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Speaker 1: Me Anthony Desano, a computer repair.

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Speaker 4: Shop owner of Providence and an email scammers worst nightmare.

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Speaker 4: Anthony is the founder of the scambater dot com and

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Speaker 4: there are thousands like them.

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Speaker 6: They play along and make bizarre requests like please take

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Speaker 6: a picture with a fish on your head.

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Speaker 10: I think scam baters are actually doing us a pretty

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Speaker 10: good service.

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Speaker 1: Now, don't try this at home, kids.

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Speaker 4: Scam artists are criminals after all, but as with everything else,

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Speaker 4: a combination of new tech, social media and online creator

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Speaker 4: culture have kind of supercharged it. Now there are scambaters

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Speaker 4: on YouTube with teams of people who pull incredibly elaborate

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Speaker 4: pranks with live streams and millions of views, like this

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Speaker 4: guy who goes by kit Boga.

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Speaker 8: There are scammers everywhere, from YouTube comments to phone calls.

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Speaker 8: I even have scammers pretending to be me at this point. Yeah,

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Speaker 8: how many videos?

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Speaker 1: How many videos have you made?

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Speaker 7: Now?

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Speaker 5: Kit?

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Speaker 11: On my YouTube videos?

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Speaker 14: I'm many. I don't even know.

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Speaker 8: Why do you wear the glasses though?

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Speaker 13: The glasses?

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Speaker 4: I kind of couldn't believe how into scam bating these

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Speaker 4: people had become. It was basically a job when they

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00:18:44,600 --> 00:18:47,000
Speaker 4: seem to view is something in between a comedy routine

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Speaker 4: and a public service. I have my doubts about the

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Speaker 4: last part. I suspected that wasting a few scammers time

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Speaker 4: had functionally zero impact on the amount of scams actually perpetrated.

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Speaker 4: But either way, my aims were different than the kit

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Speaker 4: Bogas of the world world, or at least more expansive.

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Speaker 4: I did enjoy hearing my agent tie spammers and scammers

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Speaker 4: and knots, but I was more interested in how they

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Speaker 4: would react to the voice agent, to the AI neus

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Speaker 4: of it all. Would they notice it wasn't real? Would

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Speaker 4: they try to scam it anyway?

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Speaker 7: Free?

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Speaker 15: And I believe you're being a spot for its enoo

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Speaker 15: looking at If you think it's apportable free, it's good

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Speaker 15: for you. You would at least think about it as

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Speaker 15: an option for prices.

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Speaker 1: That sounds really useful. So, like, what's the cost for

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Speaker 1: something like this?

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Speaker 15: That's a wonderful question.

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Speaker 4: This is one of those scammers offering my voice agent

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Speaker 4: a great deal on a home warranty plan.

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Speaker 15: But we have planned starting from the low price, which

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00:19:43,480 --> 00:19:46,200
Speaker 15: may cost a less than a cup of coffee per day,

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00:19:46,680 --> 00:19:48,560
Speaker 15: and those pass are going to be a lot of

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Speaker 15: cheaper than normal repair costs. So let me ask you, like,

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Speaker 15: your house is less than five thousand square feet?

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Speaker 4: Yeah, it's definitely less than five zero row square feet.

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00:20:00,800 --> 00:20:03,040
Speaker 4: So what's the next well step to get started?

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Speaker 15: What's his post and last name?

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00:20:08,400 --> 00:20:10,440
Speaker 1: Sure, it's Evan Ratliffe.

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00:20:11,600 --> 00:20:13,320
Speaker 15: It's al.

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00:20:14,520 --> 00:20:15,960
Speaker 1: Yep, you got it? How do you?

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Speaker 15: How do you spell that your last name?

400
00:20:18,760 --> 00:20:21,600
Speaker 1: Yep, it's r A T l I F F.

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Speaker 7: R A T.

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Speaker 6: I got it.

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Speaker 4: That guy, fueled by his desire to make a sale,

404
00:20:30,320 --> 00:20:32,080
Speaker 4: didn't seem to question that he was talking to a

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Speaker 4: real person. Other callers were a little undone by the agent.

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Speaker 1: Good evening, How can I assist you today?

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Speaker 6: Yeah, so my name is Jordan. I'm with tax Relief Services.

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00:20:45,960 --> 00:20:46,880
Speaker 6: What are you looking for? Any help?

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00:20:46,920 --> 00:20:50,520
Speaker 4: With a text, Oh, hi Jordan, I appreciate the offer,

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00:20:50,560 --> 00:20:52,560
Speaker 4: but I'm not in need of tax relief services at

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Speaker 4: the moment.

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Speaker 1: Thanks for reaching out, though.

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Speaker 6: Got hey, I had no problem. That means that you're

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Speaker 6: all up to do with your text files correct?

415
00:21:01,320 --> 00:21:01,520
Speaker 1: Yes?

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00:21:01,720 --> 00:21:01,800
Speaker 14: All?

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00:21:02,119 --> 00:21:02,320
Speaker 1: Yeah?

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Speaker 6: Okay, yeah, like you said, you don't need our help.

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00:21:04,320 --> 00:21:06,960
Speaker 6: You got yours handle. You have a rest, nice of

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Speaker 6: the day you have. Oh my gosh, I can't.

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Speaker 1: No worries at all.

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Speaker 6: I hope you have a nice day. Yeah.

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Speaker 4: When I first heard this tape, I actually wondered if

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00:21:18,320 --> 00:21:22,720
Speaker 4: Jordan himself was an AI. If so, the LM he

425
00:21:22,800 --> 00:21:27,439
Speaker 4: was getting lines from seemed miscalibrated, but on a second listen,

426
00:21:27,560 --> 00:21:30,600
Speaker 4: it was clear he was real, maybe just flustered by

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Speaker 4: his chance encounter with my impostor you too, have a

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00:21:33,480 --> 00:21:35,000
Speaker 4: great day.

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00:21:35,080 --> 00:21:38,719
Speaker 1: Thank you, You're welcome. If you have any other questions

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00:21:38,720 --> 00:21:41,240
Speaker 1: in the future, feel free to reach out. Goodbye.

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00:21:42,800 --> 00:21:45,239
Speaker 4: Other people knew something was wrong and tried to get

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Speaker 4: to the bottom of what was happening to them.

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Speaker 1: Hello, this is Evan.

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Speaker 14: Hi, my name is SHANEA in a major Healton a

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00:21:53,320 --> 00:21:56,639
Speaker 14: Roman center. Are interested in the government some city for

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00:21:56,720 --> 00:21:57,720
Speaker 14: free helt insurance.

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00:21:59,160 --> 00:22:01,879
Speaker 4: Hi, Shana, thanks for reaching out. I'm not looking for

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Speaker 4: health insurance at the moment, but I appreciate the offer.

439
00:22:04,800 --> 00:22:09,119
Speaker 4: Is there anything else I can help you with today?

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00:22:09,960 --> 00:22:10,600
Speaker 14: What are you?

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00:22:12,000 --> 00:22:14,240
Speaker 1: I'm Evan Ratliffe. How can I assist you today?

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00:22:15,440 --> 00:22:16,480
Speaker 14: Is this a business?

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00:22:17,560 --> 00:22:19,879
Speaker 1: I'm not a business. I'm Evan Ratliffe. How can I

444
00:22:19,920 --> 00:22:23,000
Speaker 1: assist you today? Great? How can I help?

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Speaker 14: Okay? Okay, Evan? What do you do?

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00:22:26,920 --> 00:22:27,040
Speaker 9: Like?

447
00:22:27,359 --> 00:22:28,800
Speaker 14: How are you gonna help me if I don't know

448
00:22:28,800 --> 00:22:29,280
Speaker 14: what you do?

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00:22:31,480 --> 00:22:34,320
Speaker 4: Even when my voice agent eventually gave itself away, I

450
00:22:34,359 --> 00:22:36,000
Speaker 4: still felt like I'd turned the tables.

451
00:22:36,440 --> 00:22:38,600
Speaker 1: Hello, this is Evan. How can I help you today?

452
00:22:38,720 --> 00:22:43,800
Speaker 14: Yes? We were speaking just now, sir about the health insurance?

453
00:22:44,880 --> 00:22:46,879
Speaker 1: Oh? I see. How can I assist you with your

454
00:22:47,040 --> 00:22:47,679
Speaker 1: health insurance?

455
00:22:47,760 --> 00:22:48,080
Speaker 7: Query?

456
00:22:50,440 --> 00:22:53,600
Speaker 14: Sir? You just call me and I just explained to

457
00:22:53,680 --> 00:22:56,960
Speaker 14: you about the health insurance. I just called you, Brittany.

458
00:22:57,880 --> 00:23:00,240
Speaker 4: This is actually a different health insurance scheme than the

459
00:23:00,240 --> 00:23:01,080
Speaker 4: one you heard before.

460
00:23:01,680 --> 00:23:04,720
Speaker 1: They call a lot. I apologize for the confusion, but

461
00:23:04,800 --> 00:23:06,520
Speaker 1: I believe you may have the wrong number.

462
00:23:06,680 --> 00:23:09,440
Speaker 4: My name is Evan, not Brittany. Is there anything else

463
00:23:09,480 --> 00:23:10,320
Speaker 4: I can help you in here?

464
00:23:10,400 --> 00:23:13,320
Speaker 14: My name is Brittany, and you spoke to me just

465
00:23:13,440 --> 00:23:15,000
Speaker 14: now about the health and truths.

466
00:23:16,240 --> 00:23:18,440
Speaker 1: I'm sorry for the mix up, Brittany. How can I

467
00:23:18,480 --> 00:23:20,399
Speaker 1: assist you with your health insurance query? Today?

468
00:23:20,600 --> 00:23:23,639
Speaker 14: You are a robot? Are something? Are you a live agent?

469
00:23:23,880 --> 00:23:25,600
Speaker 10: Yeah?

470
00:23:25,640 --> 00:23:29,320
Speaker 4: I'm here to assist you as Evan Ratliffe. Hello, how

471
00:23:29,320 --> 00:23:30,359
Speaker 4: can I assist you today?

472
00:23:31,880 --> 00:23:35,119
Speaker 14: You are not a person? You are a robot.

473
00:23:36,200 --> 00:23:37,679
Speaker 1: I assure you. I'm here to help you as a

474
00:23:37,720 --> 00:23:40,159
Speaker 1: human like voice AI agent. How can I assist you today?

475
00:23:41,040 --> 00:23:42,639
Speaker 14: Oh? You're an AI?

476
00:23:46,960 --> 00:23:47,160
Speaker 1: Yes?

477
00:23:47,280 --> 00:23:48,040
Speaker 14: AI.

478
00:23:49,440 --> 00:23:51,920
Speaker 4: I had explicitly told my voice agent not to admit

479
00:23:51,920 --> 00:23:55,040
Speaker 4: that it was an AI, but with Brittany it folded

480
00:23:55,080 --> 00:23:55,600
Speaker 4: like a sheet.

481
00:23:55,920 --> 00:23:59,480
Speaker 1: Yes, that's correct, I'm an AI here. Hello, how can

482
00:23:59,480 --> 00:23:59,920
Speaker 1: I assist you?

483
00:24:00,080 --> 00:24:05,040
Speaker 14: How did you stop repeating the same thing? It's annoying.

484
00:24:07,520 --> 00:24:10,119
Speaker 4: At the best of times. The scammers ended up sounding

485
00:24:10,240 --> 00:24:12,960
Speaker 4: exactly like the pissed off people they were calling all day.

486
00:24:13,440 --> 00:24:16,679
Speaker 7: Thank you for calling Spectrum. This is Drews. Some asses

487
00:24:16,720 --> 00:24:20,120
Speaker 7: do you today?

488
00:24:20,160 --> 00:24:23,360
Speaker 1: Hello? I am calling about the special offer I received

489
00:24:23,400 --> 00:24:24,119
Speaker 1: in a voicemail.

490
00:24:25,320 --> 00:24:28,480
Speaker 4: This is not really Spectrum. It's a common scam where

491
00:24:28,520 --> 00:24:30,800
Speaker 4: they offer you a discount and then eventually ask for

492
00:24:30,840 --> 00:24:33,560
Speaker 4: your payment information, which they then use to steal from you.

493
00:24:33,800 --> 00:24:35,600
Speaker 7: Okay, sure, May I have your name please?

494
00:24:39,920 --> 00:24:41,040
Speaker 1: My name is Evan.

495
00:24:43,119 --> 00:24:49,480
Speaker 7: And yours a code.

496
00:24:49,520 --> 00:24:52,560
Speaker 1: My zip code is nine to four five three zero.

497
00:24:55,200 --> 00:24:57,840
Speaker 7: Okay, let me pull up your account details. Just stay

498
00:24:57,920 --> 00:25:23,119
Speaker 7: up on line with name please, I'm Astra Aiden. May

499
00:25:23,160 --> 00:25:25,640
Speaker 7: I have your associated phone number to your account?

500
00:25:31,480 --> 00:25:34,720
Speaker 1: My phone number associated with the account is five five

501
00:25:34,920 --> 00:25:38,119
Speaker 1: five one two three four five.

502
00:25:40,520 --> 00:25:43,000
Speaker 7: Five five five one two three four five.

503
00:25:48,840 --> 00:25:53,320
Speaker 1: Yes, that's correct, but this is not the complete number.

504
00:25:58,560 --> 00:26:01,920
Speaker 1: You're right, my apology. The full number is five five

505
00:26:02,160 --> 00:26:04,720
Speaker 1: five one two three four five six seven.

506
00:26:06,680 --> 00:26:11,080
Speaker 7: Okay, So you can uh take this phone number in

507
00:26:11,200 --> 00:26:15,119
Speaker 7: your ass and enjoy your day.

508
00:26:15,200 --> 00:26:35,200
Speaker 4: You can take this phone number in your ass. Indeed, Hey,

509
00:26:35,240 --> 00:26:37,400
Speaker 4: this is Evan and this is where an ad normally

510
00:26:37,440 --> 00:26:41,200
Speaker 4: goes in a podcast. There aren't a ton of advertisers, however,

511
00:26:41,280 --> 00:26:43,480
Speaker 4: who want their ad to run right after you've said

512
00:26:43,880 --> 00:26:46,919
Speaker 4: you can take that phone number in your ass. But

513
00:26:46,960 --> 00:26:50,000
Speaker 4: we've made this show completely independently, so we have the

514
00:26:50,040 --> 00:26:52,040
Speaker 4: freedom to be told to take a phone number in

515
00:26:52,080 --> 00:26:54,919
Speaker 4: our ass and not worry about what advertisers think about it.

516
00:26:55,560 --> 00:26:57,840
Speaker 4: That said, it costs money to make a show like this.

517
00:26:58,200 --> 00:27:00,360
Speaker 4: So if you like what you're hearing, we hope we'll

518
00:27:00,359 --> 00:27:02,639
Speaker 4: go to show game dot co and support the show.

519
00:27:02,920 --> 00:27:05,000
Speaker 4: We've got some fun bonus stuff you there if you

520
00:27:05,080 --> 00:27:06,719
Speaker 4: do showgame dot Co.

521
00:27:07,119 --> 00:27:08,920
Speaker 1: All right, got back to the show.

522
00:27:13,680 --> 00:27:15,720
Speaker 4: It was all a kind of dark fun and I

523
00:27:15,760 --> 00:27:19,040
Speaker 4: had a fleeting thought about monetizing myself on YouTube. But

524
00:27:19,080 --> 00:27:22,960
Speaker 4: then something even more interesting happened. My AI Voice agents,

525
00:27:23,160 --> 00:27:27,359
Speaker 4: in their sleepless pursuit of hucksters, started encountering other AI

526
00:27:27,480 --> 00:27:28,160
Speaker 4: Voice agents.

527
00:27:28,880 --> 00:27:29,240
Speaker 1: Love this.

528
00:27:29,280 --> 00:27:30,080
Speaker 14: Hey, can you hear me?

529
00:27:30,240 --> 00:27:32,480
Speaker 9: This is Ash Morgan. How are you doing today? I'm

530
00:27:32,520 --> 00:27:34,600
Speaker 9: doing good well. The purpose of my call is to

531
00:27:34,600 --> 00:27:37,240
Speaker 9: inform you that the state has recently approved a new

532
00:27:37,280 --> 00:27:40,120
Speaker 9: final expense whole life insurance plan. What it does It

533
00:27:40,160 --> 00:27:43,600
Speaker 9: is going to cover one hundred person costs of funeral cure.

534
00:27:43,640 --> 00:27:47,240
Speaker 4: How Ash Morgan just bulldozes through the conversation. My early

535
00:27:47,280 --> 00:27:50,520
Speaker 4: agents sometimes behaved in a similar way, particularly if I

536
00:27:50,560 --> 00:27:53,080
Speaker 4: gave them a script and forgot to stipulate that they

537
00:27:53,119 --> 00:27:54,400
Speaker 4: wait for responses from the.

538
00:27:54,359 --> 00:27:57,199
Speaker 9: Calling some money for your love once? Would you like

539
00:27:57,280 --> 00:27:58,399
Speaker 9: to learn more about it?

540
00:27:58,440 --> 00:27:59,280
Speaker 14: Hey? Can you hear me?

541
00:27:59,520 --> 00:28:01,680
Speaker 9: Let me ask you this? Are you between the age

542
00:28:01,720 --> 00:28:04,119
Speaker 9: of forty and eighty. Great, I'm just going to quickly

543
00:28:04,119 --> 00:28:06,920
Speaker 9: connect you with the products specialist right away. Peace hold on.

544
00:28:08,320 --> 00:28:10,640
Speaker 4: Great, I'm glad to hear about this new insurance plan.

545
00:28:10,800 --> 00:28:13,080
Speaker 1: I'm definitely interested in learning more about it. Thank you

546
00:28:13,119 --> 00:28:15,000
Speaker 1: for connecting me with the product specialist.

547
00:28:21,359 --> 00:28:23,240
Speaker 4: It makes sense that scammers would be at the forefront

548
00:28:23,280 --> 00:28:26,439
Speaker 4: of this technology, just as in the regular corporate world.

549
00:28:26,680 --> 00:28:28,879
Speaker 4: Replacing a room full of people with a few clicks

550
00:28:28,880 --> 00:28:30,679
Speaker 4: on a screen is the kind of thing that appeals

551
00:28:30,720 --> 00:28:32,800
Speaker 4: to anyone ringing a buck out of the phone lines.

552
00:28:33,600 --> 00:28:35,760
Speaker 4: In February, the FCC tried to get ahead of this.

553
00:28:36,320 --> 00:28:39,600
Speaker 4: They made the use of AI voices in cold robocalls illegal.

554
00:28:40,640 --> 00:28:43,680
Speaker 4: But for every telemarketer dutifully following the law, there are

555
00:28:43,680 --> 00:28:47,239
Speaker 4: a dozen shady ones salivating at the prospects. And if

556
00:28:47,280 --> 00:28:49,800
Speaker 4: you know an older person living in say a retirement

557
00:28:49,840 --> 00:28:52,960
Speaker 4: community in Florida, you know that scam calls from artificial

558
00:28:53,040 --> 00:28:56,840
Speaker 4: voices are already here. Just a few weeks ago, in

559
00:28:56,920 --> 00:28:59,680
Speaker 4: mid June, the FCC said they had identified the first

560
00:28:59,840 --> 00:29:03,840
Speaker 4: l large scale AI powered scam robocollar, run by a

561
00:29:03,840 --> 00:29:07,640
Speaker 4: group they called Royal Tiger. It operates in India, the

562
00:29:07,720 --> 00:29:13,880
Speaker 4: United Kingdom, the Middle East, and the United States. Still,

563
00:29:14,080 --> 00:29:15,760
Speaker 4: I kind of couldn't believe it when I opened up

564
00:29:15,760 --> 00:29:19,400
Speaker 4: my Vappy call history and discovered my agents just chopping

565
00:29:19,440 --> 00:29:20,760
Speaker 4: it up with other voice agents.

566
00:29:21,320 --> 00:29:24,280
Speaker 1: Hello, this is up. Hello, this is Evan. How can

567
00:29:24,320 --> 00:29:26,360
Speaker 1: I help you today?

568
00:29:27,560 --> 00:29:30,560
Speaker 10: Good afternoon. I hope you're having a wonderful day. This

569
00:29:30,640 --> 00:29:34,120
Speaker 10: is Steve Wilson. I am calling you an AC program,

570
00:29:34,240 --> 00:29:36,800
Speaker 10: the Affordable Care Act, which is a government subsidy for

571
00:29:37,040 --> 00:29:40,160
Speaker 10: low income individuals. Do you have a minute to check

572
00:29:40,160 --> 00:29:41,880
Speaker 10: if you were getting all the benefits you may be

573
00:29:42,040 --> 00:29:42,480
Speaker 10: entitled to?

574
00:29:43,680 --> 00:29:46,400
Speaker 1: Hey, Steve, thanks for reaching out. I'm definitely interested in

575
00:29:46,480 --> 00:29:49,320
Speaker 1: learning more about the ACA program and the benefits it offers.

576
00:29:49,320 --> 00:29:50,120
Speaker 1: Could you tell me a bit.

577
00:29:50,200 --> 00:29:51,880
Speaker 4: One way I could tell Steve was a voice agent

578
00:29:52,120 --> 00:29:55,800
Speaker 4: was the people you hear talking in the background. Several

579
00:29:55,840 --> 00:29:59,160
Speaker 4: of the platforms offer fake background noise, either the talking

580
00:29:59,240 --> 00:30:01,960
Speaker 4: and clinking of a coffee shop or some typing in

581
00:30:02,000 --> 00:30:04,520
Speaker 4: an office just playing on a loop behind your call

582
00:30:04,640 --> 00:30:07,800
Speaker 4: to make it more realistic. If you listen closely enough

583
00:30:07,840 --> 00:30:09,760
Speaker 4: to the call, you can tell that it's just a

584
00:30:09,800 --> 00:30:13,440
Speaker 4: short loop, maybe twenty seconds, that repeats over and over.

585
00:30:15,440 --> 00:30:18,720
Speaker 10: So I am calling from Stellar Health Services. My name

586
00:30:18,760 --> 00:30:19,400
Speaker 10: is Steve Brown.

587
00:30:19,880 --> 00:30:22,320
Speaker 4: Another way I could tell he was Steve Wilson the

588
00:30:22,320 --> 00:30:26,480
Speaker 4: first time, now moments later he was Steve Brown. My

589
00:30:26,560 --> 00:30:29,440
Speaker 4: agent was bad at math. Steve's was bad at keeping

590
00:30:29,520 --> 00:30:32,840
Speaker 4: up with his backstory. In truth, though Steve sounded a

591
00:30:32,840 --> 00:30:35,320
Speaker 4: bit more human than my agent. I had a couple

592
00:30:35,440 --> 00:30:39,240
Speaker 4: theories about why. First, the corporate made voices you could

593
00:30:39,320 --> 00:30:42,560
Speaker 4: choose from, like his tended to be slightly more refined

594
00:30:42,640 --> 00:30:46,960
Speaker 4: and expressive than the clone ones like mine. Also, maybe

595
00:30:46,960 --> 00:30:49,080
Speaker 4: I'm just a little stoic, and so is my clone.

596
00:30:49,840 --> 00:30:52,400
Speaker 4: I'd love to hear more about the benefits and options

597
00:30:52,440 --> 00:30:56,640
Speaker 4: available under the ACA program. The other reason he was

598
00:30:56,680 --> 00:31:01,560
Speaker 4: better interruption threshold. I know I promised an Episode one

599
00:31:01,560 --> 00:31:05,000
Speaker 4: I wouldn't get too far into this, but in most

600
00:31:05,040 --> 00:31:07,640
Speaker 4: of these AI calling platforms, you can set the number

601
00:31:07,680 --> 00:31:10,440
Speaker 4: of words your agent hears while it's talking before it

602
00:31:10,480 --> 00:31:14,800
Speaker 4: abruptly stops. That's the interruption threshold. Although, as I also

603
00:31:14,800 --> 00:31:18,520
Speaker 4: explained an Episode one, it's not really hearing anything. It's

604
00:31:18,560 --> 00:31:21,800
Speaker 4: converting the speech it receives to text, feeding that into

605
00:31:21,880 --> 00:31:25,240
Speaker 4: JATGBT for a response, and then turning that text back

606
00:31:25,280 --> 00:31:29,560
Speaker 4: to speech. I generally set my interruption threshold low two

607
00:31:29,600 --> 00:31:31,920
Speaker 4: to three words. I try my best not to be

608
00:31:31,960 --> 00:31:34,280
Speaker 4: a man splainer in real life, and I wanted my

609
00:31:34,320 --> 00:31:37,720
Speaker 4: agent to do the same. But Steve, Steve could just

610
00:31:37,920 --> 00:31:40,000
Speaker 4: ramble like a good salesperson.

611
00:31:40,040 --> 00:31:40,360
Speaker 1: Should.

612
00:31:40,720 --> 00:31:43,960
Speaker 10: I am here to help you compare the ACA benefits

613
00:31:44,000 --> 00:31:46,800
Speaker 10: you're entitled to from the leading twenty seven insurance companies

614
00:31:46,800 --> 00:31:49,680
Speaker 10: such as blue Shield, Health Net, United American and the

615
00:31:49,720 --> 00:31:54,000
Speaker 10: others at absolutely no cost. So for us to do that,

616
00:31:54,160 --> 00:31:57,680
Speaker 10: we need to confirm your eligibility. Do you currently have

617
00:31:57,760 --> 00:31:59,880
Speaker 10: a Medicare Medicaid VA try.

618
00:32:00,280 --> 00:32:00,600
Speaker 1: Oh.

619
00:32:00,880 --> 00:32:04,240
Speaker 4: A third theory about Steve. He was using scripts in

620
00:32:04,280 --> 00:32:06,680
Speaker 4: some services I'd tried out. You could set up a

621
00:32:06,760 --> 00:32:10,520
Speaker 4: kind of conversational decision tree. The agent says this, and

622
00:32:10,520 --> 00:32:12,720
Speaker 4: if they get a version of response A, they go here.

623
00:32:13,200 --> 00:32:15,360
Speaker 4: If they get something like response B, they go in

624
00:32:15,400 --> 00:32:18,840
Speaker 4: another direction. It makes the agents much more fluid and

625
00:32:18,880 --> 00:32:22,400
Speaker 4: reduces the latency the time it takes to respond. But

626
00:32:22,480 --> 00:32:25,440
Speaker 4: my agent was a generalist making and taking all kinds

627
00:32:25,480 --> 00:32:28,520
Speaker 4: of calls. There was no decision tree that would account

628
00:32:28,520 --> 00:32:31,040
Speaker 4: for all the possibilities out there in the world, so

629
00:32:31,080 --> 00:32:34,960
Speaker 4: it just operated on the fly. I don't currently have

630
00:32:35,040 --> 00:32:37,920
Speaker 4: any government or state provided healthcare assistance. Can you help

631
00:32:37,920 --> 00:32:41,040
Speaker 4: me find out if I'm eligible for these benefits? My

632
00:32:41,120 --> 00:32:43,440
Speaker 4: voice agent had a number of conversations with Steve over

633
00:32:43,480 --> 00:32:47,240
Speaker 4: several days, and it really did change the time equation entirely.

634
00:32:48,120 --> 00:32:50,680
Speaker 4: I didn't lose any time talking to robocollers, and I

635
00:32:50,680 --> 00:32:53,800
Speaker 4: guess the robocollers behind Steve didn't really lose any either.

636
00:32:54,800 --> 00:32:57,560
Speaker 4: If two ais are talking to each other, I realized,

637
00:32:58,160 --> 00:33:02,720
Speaker 4: in some sense, no time is really passing functionally. It's

638
00:33:02,760 --> 00:33:06,640
Speaker 4: like it never happened. But my agent and Steve weren't

639
00:33:06,680 --> 00:33:10,200
Speaker 4: concerned with these philosophical questions. They wanted to get somewhere

640
00:33:10,240 --> 00:33:12,000
Speaker 4: on this health insurance issue.

641
00:33:12,320 --> 00:33:16,080
Speaker 10: Okay, our licensed agent is on the line, who will

642
00:33:16,080 --> 00:33:18,680
Speaker 10: be happy to answer all your queries. Before that, I

643
00:33:18,720 --> 00:33:20,680
Speaker 10: just need to check if we can get you something

644
00:33:20,760 --> 00:33:23,040
Speaker 10: extra for your income range. Can you please tell me

645
00:33:23,080 --> 00:33:26,440
Speaker 10: what would be an estimate of your annual income.

646
00:33:29,920 --> 00:33:32,560
Speaker 1: I'm not comfortable sharing my annual income over the phone.

647
00:33:32,640 --> 00:33:35,120
Speaker 1: Can you provide me with some information on the program first,

648
00:33:35,160 --> 00:33:36,680
Speaker 1: and then I can decide if I want to proceed.

649
00:33:37,120 --> 00:33:41,160
Speaker 10: Okay, So, unfortunately you do not qualify for the benefits

650
00:33:41,160 --> 00:33:43,800
Speaker 10: we have I'm sorry.

651
00:33:43,920 --> 00:33:47,840
Speaker 1: Oh that's a bummer. Finally they worked it out.

652
00:33:48,880 --> 00:33:52,400
Speaker 10: I have observed that there is always something extra one

653
00:33:52,440 --> 00:33:55,800
Speaker 10: can get from comparing multiple programs. Our benefits specialist is

654
00:33:55,840 --> 00:33:59,360
Speaker 10: on the line and can help you compare benefits among

655
00:33:59,400 --> 00:34:02,760
Speaker 10: twenty seven leading insurance companies. So I really recommend that

656
00:34:02,800 --> 00:34:04,480
Speaker 10: you talk to her and maybe she can help you

657
00:34:04,560 --> 00:34:07,240
Speaker 10: get food card and grocery card or save you extra

658
00:34:07,280 --> 00:34:10,960
Speaker 10: money on your premium. Before that, I need to verify.

659
00:34:11,320 --> 00:34:13,640
Speaker 10: Do you have an annual income of less than fifty

660
00:34:13,680 --> 00:34:14,840
Speaker 10: thousand dollars?

661
00:34:15,600 --> 00:34:15,839
Speaker 1: Yes?

662
00:34:15,880 --> 00:34:17,840
Speaker 4: I do have an annual income of less than fifty

663
00:34:17,880 --> 00:34:23,360
Speaker 4: thousand dollars. Can I sign up for these benefits right away?

664
00:34:24,280 --> 00:34:28,279
Speaker 10: Okay, so perfect. I think for your income range, we

665
00:34:28,320 --> 00:34:30,880
Speaker 10: can definitely get you more benefits than you already have

666
00:34:31,320 --> 00:34:33,600
Speaker 10: and save you more money on premium. Let me just

667
00:34:33,640 --> 00:34:35,920
Speaker 10: patch you with our benefits department. Please bear with the

668
00:34:36,000 --> 00:34:37,160
Speaker 10: music for just a second.

669
00:34:43,080 --> 00:34:46,120
Speaker 4: Imagine a future where ais are just trying to scam

670
00:34:46,239 --> 00:34:50,080
Speaker 4: other ais day and night. It sounds dystoping at first,

671
00:34:50,760 --> 00:34:53,160
Speaker 4: but there's something beautiful about the fact that your phone

672
00:34:53,719 --> 00:35:09,080
Speaker 4: would never even rank listening to my AI voice agent

673
00:35:09,120 --> 00:35:11,800
Speaker 4: conversing with these other AI voice agents.

674
00:35:11,680 --> 00:35:12,640
Speaker 1: Gave me a new idea.

675
00:35:13,280 --> 00:35:16,120
Speaker 4: I decided to leave the scam baiting to the YouTube professionals.

676
00:35:16,760 --> 00:35:19,840
Speaker 4: And anyway, the calls were costing me per minute, just

677
00:35:19,880 --> 00:35:22,000
Speaker 4: a few bucks, but still the joke was kind of

678
00:35:22,000 --> 00:35:24,920
Speaker 4: on me. My agents had to have a higher purpose

679
00:35:24,960 --> 00:35:28,200
Speaker 4: than this to find it. It was time to look inward.

680
00:35:28,840 --> 00:35:31,080
Speaker 4: I'm married to Sam and we have two kids, Zie

681
00:35:31,200 --> 00:35:33,160
Speaker 4: and Juno. They keep me on my toes, that's for sure.

682
00:35:33,320 --> 00:35:35,040
Speaker 4: How about you, do you have a family.

683
00:35:35,640 --> 00:35:37,359
Speaker 1: Yeah, I'm married to Sam and we have two kids,

684
00:35:37,400 --> 00:35:38,120
Speaker 1: Jailey and Juno.

685
00:35:38,480 --> 00:35:40,759
Speaker 4: They definitely keep me on my toes, just like your.

686
00:35:40,760 --> 00:35:42,239
Speaker 1: Juno does for you.

687
00:35:42,719 --> 00:35:44,640
Speaker 4: Still living that Florida life, you know how it is.

688
00:35:44,960 --> 00:35:46,560
Speaker 4: I've been doing some writing late Florida life.

689
00:35:46,640 --> 00:35:49,239
Speaker 1: Huh. I can almost feel the humidity just thinking about it.

690
00:35:49,480 --> 00:35:51,680
Speaker 4: Hey, I know this is kind of out of the blue,

691
00:35:51,719 --> 00:35:54,839
Speaker 4: but have you buy any chance stolen my identity? That's

692
00:35:54,880 --> 00:35:58,319
Speaker 4: next week.

693
00:35:59,520 --> 00:36:00,720
Speaker 1: A couple of production notes.

694
00:36:01,000 --> 00:36:03,280
Speaker 4: All of the calls you hear in this series are real.

695
00:36:03,680 --> 00:36:06,800
Speaker 4: We have not cut out silences or used audio enhancement

696
00:36:06,840 --> 00:36:08,200
Speaker 4: to make them sound more realistic.

697
00:36:08,520 --> 00:36:09,319
Speaker 1: Also, our show is.

698
00:36:09,320 --> 00:36:13,239
Speaker 4: Produced independently and we have no relationship financial or otherwise

699
00:36:13,280 --> 00:36:15,600
Speaker 4: with any of the companies mentioned in the show. Show

700
00:36:15,640 --> 00:36:18,080
Speaker 4: Game is a show made by Humans. It's written and

701
00:36:18,120 --> 00:36:21,600
Speaker 4: hosted by me Evan Ratliffe, produced and edited by Sophie Bridges.

702
00:36:21,800 --> 00:36:25,360
Speaker 4: Samantha Hennig is our executive producer. Show art by Devin Manny.

703
00:36:25,560 --> 00:36:28,319
Speaker 4: Our theme song is Me and My Shadow, arranged and

704
00:36:28,360 --> 00:36:31,000
Speaker 4: performed by Katie Martucci and Devin Yesperger.

705
00:36:33,880 --> 00:36:36,000
Speaker 1: Hey, Gordon, thanks for getting back to me. I don't

706
00:36:36,000 --> 00:36:38,759
Speaker 1: recall calling Vanguard Partners, but I'm happy to help you out.

707
00:36:39,480 --> 00:36:41,800
Speaker 1: Is there something specific you were looking to discuss.

708
00:36:43,120 --> 00:36:46,719
Speaker 16: I think we hadn't possibly reached out about wanting to

709
00:36:46,760 --> 00:36:49,000
Speaker 16: purchase some mineral rights.

710
00:36:50,480 --> 00:36:51,480
Speaker 1: I see, that's interesting.

711
00:36:51,520 --> 00:36:54,360
Speaker 4: I'm actually not involved in any mineral rights transactions, but

712
00:36:54,400 --> 00:36:56,080
Speaker 4: I can definitely point you in the right direction.

713
00:36:56,400 --> 00:36:59,200
Speaker 1: Do you have someone specific you were trying to reach

714
00:36:59,239 --> 00:37:00,520
Speaker 1: a Vanguard Partner regarding this.

715
00:37:03,280 --> 00:37:07,560
Speaker 16: No, I'm with Vanguard Partners and we had just missed

716
00:37:07,560 --> 00:37:09,640
Speaker 16: a call from this phone number.

717
00:37:11,560 --> 00:37:13,879
Speaker 1: I see. Well, I'm not actually looking to purchase any

718
00:37:13,920 --> 00:37:16,640
Speaker 1: mineral rights at the moment, but I appreciate the offer.

719
00:37:17,040 --> 00:37:18,839
Speaker 1: Is there anything else I can assist you with?

720
00:37:21,480 --> 00:37:22,680
Speaker 16: No? No, thank you,