WEBVTT - Facebook goes on the defense 0:00:10.039 --> 0:00:13.880 Facebook has a major outage and an image problem. I 0:00:13.920 --> 0:00:18.480 try Amazon's new Palm reading technology an iOS update, we'll 0:00:18.480 --> 0:00:22.079 fix a major issue with the new iPhone. Plus your 0:00:22.239 --> 0:00:25.320 tech questions answered. What's going on? I'm Richdemiro and this 0:00:25.480 --> 0:00:28.120 is Rich on Tech, the podcast where I talk about 0:00:28.160 --> 0:00:30.760 the tech stuff I think you should know about. It's 0:00:30.760 --> 0:00:34.360 also the place where I answer the questions you sent me. 0:00:34.400 --> 0:00:37.720 I'm the tech reporter at KTLA Channel five in Los Angeles. 0:00:37.840 --> 0:00:42.600 Welcome to the show. Welcome if you're listening on Facebook Live, 0:00:43.440 --> 0:00:45.880 no matter where you're tuned in from. I do appreciate 0:00:45.920 --> 0:00:49.839 you taking the time to hang with me. Hmm, what 0:00:50.080 --> 0:00:52.320 happened this week? I don't know. We're getting into fall. 0:00:52.360 --> 0:00:55.000 It's exciting. I went through the house and set up 0:00:55.000 --> 0:00:59.200 all the Halloween decorations with the smart plugs. And I'll 0:00:59.240 --> 0:01:06.240 be honest, I am actually more into the Amazon alex 0:01:06.360 --> 0:01:09.200 A side of things than I am Google Assistant at 0:01:09.200 --> 0:01:11.520 this point. Now, I think there are some advantages to 0:01:11.600 --> 0:01:16.399 the Google Home app over the alex A app, let's 0:01:16.440 --> 0:01:21.120 call it. Most notably changing colors of groups of lights. 0:01:22.200 --> 0:01:24.759 And so I've got a bunch of lights in different 0:01:24.800 --> 0:01:28.160 rooms assigned and on the Home app, I can change 0:01:28.160 --> 0:01:30.839 them to different colors. So if the kids want their color, 0:01:31.000 --> 0:01:32.760 you know, their lights in the room to be blue, 0:01:33.160 --> 0:01:36.440 I can change them to blue. And I'm talking through 0:01:36.440 --> 0:01:38.760 the app, now I get it. If you're speaking to 0:01:39.000 --> 0:01:41.479 you know who, you can just say change the lights blue. 0:01:42.000 --> 0:01:44.360 But sometimes I don't really want to say anything. I 0:01:44.440 --> 0:01:46.160 just want to do it, and I want to select 0:01:46.160 --> 0:01:50.400 from a palette of colors. And on the Google Home 0:01:50.440 --> 0:01:53.320 app that's really easy, and on the alex A app 0:01:53.360 --> 0:01:56.240 it's not. And I don't know why. Now you can 0:01:56.240 --> 0:01:59.000 set up routines. On the flip side, routines are so 0:01:59.240 --> 0:02:03.720 much easier on the alex A app versus the Google 0:02:04.000 --> 0:02:06.120 I've given up on routines with Google because they just 0:02:06.160 --> 0:02:09.120 don't they don't work, and I don't even understand what 0:02:09.200 --> 0:02:12.560 Google's thought process is with those. But on the Amazon 0:02:12.639 --> 0:02:15.720 side of things, they are fantastic. And so I went through. 0:02:15.760 --> 0:02:17.680 I put some smart plugs with the little you know, 0:02:17.840 --> 0:02:20.960 jack lanterns and lights around the house for Halloween and 0:02:21.000 --> 0:02:22.880 they come on at sunset. They go off at like 0:02:22.919 --> 0:02:27.040 ten PM, and it's great. And I really was building 0:02:27.320 --> 0:02:30.200 an ecosystem of hue lights in my house because I 0:02:30.200 --> 0:02:32.040 felt like those work the best. But now I'm like 0:02:32.120 --> 0:02:36.000 with the Amazon thing, they have so many different like 0:02:36.080 --> 0:02:37.560 products that work with it, and a lot of them 0:02:37.600 --> 0:02:40.519 are cheap, and so it's it's much easier to build 0:02:40.560 --> 0:02:44.360 an ecosystem there. I guess Google's kind of the same, 0:02:45.360 --> 0:02:48.040 But anyway, these are the kind of things that I 0:02:48.120 --> 0:02:50.240 tinker with during the week. I just play with this 0:02:50.320 --> 0:02:52.640 stuff and try to see like what's good, what's bad, 0:02:53.040 --> 0:02:54.880 and that way I can talk about it with you 0:02:55.120 --> 0:02:58.680 and give you my opinions on things in this show 0:02:58.800 --> 0:03:02.560 on TV and all the radio. But you know, I 0:03:02.800 --> 0:03:05.360 think that each one of these platforms has their pros 0:03:05.400 --> 0:03:08.239 and cons, but I think when you select a certain 0:03:08.400 --> 0:03:10.040 it all starts with like a certain product. So right 0:03:10.040 --> 0:03:12.360 now I'm really into the Ring products. And of course 0:03:12.400 --> 0:03:15.239 that's what got me into the Amazon side of things, 0:03:15.639 --> 0:03:19.000 because before that, I started out my entire smart house 0:03:19.600 --> 0:03:23.880 with the Nest thermostat and that was of course all Google, 0:03:24.320 --> 0:03:26.680 and so I went with Google stuff. But then as 0:03:26.720 --> 0:03:28.840 like you know, and then I like the Google Nest displays. 0:03:29.440 --> 0:03:32.840 But I just find that there's so much progress with 0:03:32.919 --> 0:03:35.480 the Amazon stuff, with the ecosystem. They just keep coming 0:03:35.520 --> 0:03:38.040 out with new products all the time. I think you 0:03:38.040 --> 0:03:40.720 could build a pretty good ecosystem on that on that 0:03:40.800 --> 0:03:44.040 backbone the home Kit stuff. I know, for you, if 0:03:44.080 --> 0:03:46.120 you're an iPhone person out there, you're like, where it's rich? 0:03:46.160 --> 0:03:48.400 What about home Kit? I mean, come on, home Kit 0:03:48.560 --> 0:03:52.000 is like the most expensive way to build an ecosystem 0:03:52.000 --> 0:03:54.600 at home, and it's also it works really nicely. I 0:03:54.640 --> 0:03:58.840 think Apple has a great you know, automation and a 0:03:59.000 --> 0:04:01.800 nice slick gap which is super complicated that I still 0:04:01.800 --> 0:04:05.120 don't understand. But I think that there's just such a 0:04:05.200 --> 0:04:07.760 limit of products that you can use with that platform 0:04:08.040 --> 0:04:11.320 that it's definitely not for me. So let's get into 0:04:11.320 --> 0:04:16.000 the big story of the week, Zuckerberg and Facebook. So 0:04:16.120 --> 0:04:19.640 Facebook suffered a major outage. And typically outages are not 0:04:19.800 --> 0:04:22.599 something that I really go into depth about. You know, 0:04:22.640 --> 0:04:24.680 on TV, they always come to me they're rich. You know, 0:04:24.800 --> 0:04:28.760 Instagram's out. Okay, great, it's out. Maybe it'll be up 0:04:28.760 --> 0:04:30.760 by the time I get my script written and on TV. 0:04:31.000 --> 0:04:33.039 So I usually don't put a lot of stock in 0:04:33.080 --> 0:04:36.360 the outages of websites. They go down, they come back up, 0:04:36.400 --> 0:04:39.159 they're down, they're up. But this was a big one. 0:04:39.200 --> 0:04:41.400 This was like six hours, and it took down all 0:04:41.480 --> 0:04:45.280 of Facebook properties. You're talking Facebook, you're talking Instagram, you're 0:04:45.320 --> 0:04:50.400 talking Facebook Messenger, WhatsApp, and then you know, assorted things 0:04:50.440 --> 0:04:54.040 that run on top of these services like Facebook Login, 0:04:54.240 --> 0:04:56.000 you know if you're still using that, which shouldn't be, 0:04:57.360 --> 0:04:59.560 but you know, so you have all these things going on, 0:04:59.680 --> 0:05:02.919 and so then you had, you know, coupled with the 0:05:02.920 --> 0:05:05.559 fact that you had that whistleblower go on sixty minutes 0:05:05.600 --> 0:05:09.200 the night before, on Sunday night, and so people were saying, oh, 0:05:09.320 --> 0:05:12.600 this is all because Mark wanted to make a statement 0:05:12.720 --> 0:05:15.000 like you don't like Facebook, will try living without it. 0:05:15.040 --> 0:05:17.919 But that wasn't the case here. So what did end 0:05:18.000 --> 0:05:21.479 up happening is that Facebook changed some DNS settings on 0:05:21.520 --> 0:05:26.040 a server and it kind of those are the that's 0:05:26.040 --> 0:05:30.320 the address book that computers used to look up directions 0:05:30.320 --> 0:05:32.480 to things. So if I'm looking, you know, everything on 0:05:32.520 --> 0:05:35.520 the web has an address, right, so every server, every 0:05:35.560 --> 0:05:39.120 just everything, every website, and so when when my computer 0:05:39.240 --> 0:05:41.640 can't figure out the address to get to the other computer, 0:05:41.720 --> 0:05:43.520 it's like you'd be driving around in circles in a 0:05:43.560 --> 0:05:47.359 real street. And that's what happened. The products just you 0:05:47.360 --> 0:05:50.480 couldn't access them, and so Facebook Zuckerberg came out with 0:05:50.480 --> 0:05:52.920 the whole big blog post about our Facebook post I 0:05:52.920 --> 0:05:55.839 should say about not only the outage, but then he 0:05:55.880 --> 0:05:59.120 went into kind of the claims by this whistleblower. And 0:05:59.160 --> 0:06:02.200 I'll be honest. I mean, you know me, I am 0:06:02.320 --> 0:06:04.919 the type of person that is very tech optimistic. I 0:06:04.960 --> 0:06:08.520 think this hatred of technology that we're seeing in media 0:06:08.760 --> 0:06:11.600 and the uh, you know, it's mostly media because if 0:06:11.600 --> 0:06:14.680 you talk to regular people, I don't run into anyone 0:06:14.839 --> 0:06:18.840 that hates Facebook, that hates Instagram, that hates Twitter, that 0:06:18.960 --> 0:06:22.159 hates YouTube, that hates this, that hates that. No, most 0:06:22.200 --> 0:06:24.720 of the time they see the pros and cons of them, 0:06:25.080 --> 0:06:27.880 but they also see the benefits. They don't they don't like. 0:06:28.000 --> 0:06:31.000 No one I run into is like Facebook is so evil, 0:06:31.080 --> 0:06:34.800 Google is so evil, Apple is so evil. No, they 0:06:34.880 --> 0:06:37.919 just say, oh, Apple, like I'm spending all my money 0:06:37.920 --> 0:06:40.440 because they're so good at what they do. Or Facebook, 0:06:40.520 --> 0:06:42.880 Oh they're listening to me. They're they're serving up ads 0:06:42.920 --> 0:06:46.240 based on everything I talk about. And you know, Instagram, 0:06:46.279 --> 0:06:48.200 I can't stay off of it. I just you know, 0:06:48.480 --> 0:06:50.640 every minute I look at my phone, I'm on Instagram. 0:06:50.960 --> 0:06:53.680 So I think, you know, the average person sees it 0:06:53.720 --> 0:06:55.960 in a much more nuanced way, whereas you know, the 0:06:56.040 --> 0:06:59.520 media just makes it like these are evil, they're big corporations, 0:06:59.560 --> 0:07:02.360 they should be taken apart, they should be distributed. But 0:07:02.640 --> 0:07:07.560 the thing to me is that we're still learning and Facebook, 0:07:07.560 --> 0:07:10.120 and this is what I'm not defending Zuckerberg, like, but 0:07:10.160 --> 0:07:12.560 I don't think he set out to build Facebook to 0:07:12.600 --> 0:07:16.160 be evil. And I think that, you know, the things 0:07:16.200 --> 0:07:18.720 that it does and the things that it enables are 0:07:18.760 --> 0:07:21.280 a side effect of the fact that we've never been 0:07:21.520 --> 0:07:24.680 more connected as a society. And I talk about this 0:07:24.720 --> 0:07:28.040 with my wife sometimes at dinner. I'm like, what I mean. 0:07:28.080 --> 0:07:30.000 We live in a new world where if you see 0:07:30.040 --> 0:07:34.400 something unique in any facet of the tiniest corner of 0:07:34.440 --> 0:07:37.280 the world, you can put it on social media and 0:07:37.400 --> 0:07:43.239 it could be an instant viral sensation within minutes. Usually 0:07:43.280 --> 0:07:44.800 it takes a little bit longer than that. But the 0:07:44.840 --> 0:07:48.920 reality is anyone has that possibility, and so that's a 0:07:49.000 --> 0:07:51.800 really cool thing because it brings light to a lot 0:07:51.800 --> 0:07:54.600 of stuff in our world that previously didn't have a 0:07:54.600 --> 0:07:57.040 lot of light shed upon it. But then you also 0:07:57.080 --> 0:08:00.480 have the downside that one person that's itit's in a 0:08:00.520 --> 0:08:04.520 burrito at a fast food restaurant, is now suddenly that 0:08:04.760 --> 0:08:08.400 entire chain is under fire because they're horrible and eating 0:08:08.440 --> 0:08:11.680 there is terrible, and the people that work there are gross, 0:08:11.720 --> 0:08:13.920 you know, And these are the things that bubble up 0:08:13.920 --> 0:08:16.840 out of this when in reality, as we're seeing that 0:08:16.960 --> 0:08:20.720 percolate online, the drive through is still full at that restaurant, 0:08:20.800 --> 0:08:23.080 people are still going there, people are still eating at it. 0:08:23.360 --> 0:08:25.720 And so it's this really weird kind of division that 0:08:25.760 --> 0:08:28.600 we're seeing thanks to social media that I don't have 0:08:28.640 --> 0:08:30.640 the answer to. I don't know what the answer is. 0:08:30.760 --> 0:08:33.520 I think that I don't think that there's any sort 0:08:33.520 --> 0:08:36.800 of AI that can filter out everything and anything that 0:08:36.840 --> 0:08:39.000 could be bad for anyone in the world. That's just 0:08:39.480 --> 0:08:42.280 not going to happen because there's so many different opinions 0:08:42.280 --> 0:08:45.559 out there and what's good and what's bad, and what's 0:08:45.679 --> 0:08:48.120 right and what's wrong. But I do think that there 0:08:48.160 --> 0:08:51.559 are certain things that worldwide, we're just like, nah, that's 0:08:51.600 --> 0:08:54.560 not good. So of course, you know, self harm, things 0:08:54.600 --> 0:08:57.040 like that, people doing bad things to other people that 0:08:57.080 --> 0:08:59.440 are on you know, But then again we see that 0:08:59.640 --> 0:09:01.440 I don't know, word does it end I don't know. 0:09:03.200 --> 0:09:05.400 But anyway, so Zuckerberg said, a lot of the claims 0:09:05.440 --> 0:09:07.600 from this whistleblower don't make a lot of sense, Like 0:09:08.280 --> 0:09:12.520 I mean they said. She said that basically Facebook puts 0:09:12.559 --> 0:09:16.240 profit over anything that comes to do with safety with 0:09:16.320 --> 0:09:19.280 its users, and that's just not really true. I mean, 0:09:19.320 --> 0:09:22.400 Facebook is a corporation, and yes, I'm sure they make 0:09:22.480 --> 0:09:26.559 some decisions that are well, I don't know, do they 0:09:26.559 --> 0:09:28.880 make decisions that are not in the best interest of users. 0:09:28.880 --> 0:09:30.920 I'm not sure. Now I can tell you from my 0:09:31.000 --> 0:09:33.880 personal experience of me as a person that has built 0:09:33.880 --> 0:09:38.120 a career in journalism, my mo has always been do 0:09:38.280 --> 0:09:41.440 what's best for the customer. And I call the person 0:09:41.480 --> 0:09:44.040 that is listening to me, watching me, seeing me, seeing 0:09:44.040 --> 0:09:47.480 my tweets, the customer, and that means that don't try 0:09:47.480 --> 0:09:50.640 to mislead them, don't try to trick them, don't try 0:09:50.640 --> 0:09:53.440 to fake them out. Yes, I can have some fun 0:09:53.559 --> 0:09:56.679 that can be playful, but the bottom line is that 0:09:56.760 --> 0:09:59.439 I'm trying to be an honest, good person that's getting 0:09:59.480 --> 0:10:01.880 you the information I think you need in a way 0:10:01.920 --> 0:10:05.040 that's not misleading you to click or to you know, 0:10:05.080 --> 0:10:08.800 get you to do something that you shouldn't typically do. 0:10:09.360 --> 0:10:11.679 And I feel like Facebook, you know, it's such a 0:10:11.679 --> 0:10:14.360 behemoth at this point that it's tough for them to 0:10:14.440 --> 0:10:16.920 do the right thing in every situation. But again, like 0:10:17.000 --> 0:10:19.520 Zuckerberg said, well, we want to understand these issues. So 0:10:19.520 --> 0:10:21.480 that's why we're doing this research. You know, this woman 0:10:21.760 --> 0:10:24.079 called upon this research that said that you know, teen 0:10:24.200 --> 0:10:26.880 girls are you know, they think they think they look 0:10:26.960 --> 0:10:28.839 worse when they when they're on Instagram, And yeah, a 0:10:28.880 --> 0:10:30.240 lot of that is true, but it's a lot of 0:10:30.240 --> 0:10:32.920 that's true for everyone. You know, sometimes I'm sitting there 0:10:32.960 --> 0:10:34.200 on top of the world and I look at my 0:10:34.200 --> 0:10:36.720 Instagram feed. I'm like, ah, look at this person. They're 0:10:36.720 --> 0:10:39.280 flying a private jet. Look what is my world? What 0:10:39.440 --> 0:10:42.559 my life sucks? And do I really think that? No, 0:10:43.240 --> 0:10:45.560 But in that moment, it gives you a little pause 0:10:45.600 --> 0:10:47.640 and you're like, oh, there's always someone out there that's 0:10:47.679 --> 0:10:50.160 doing better than you or doing worse than you. And 0:10:50.320 --> 0:10:54.640 I think a healthy person can can see that. But 0:10:54.840 --> 0:10:57.679 not everyone's healthy all the time, and so we also 0:10:57.760 --> 0:11:00.800 have to take that into consideration. So there's just too 0:11:00.800 --> 0:11:05.520 many variables for a standard decision to be made about 0:11:05.559 --> 0:11:08.360 everything that's going on with Facebook. So I do think 0:11:08.400 --> 0:11:11.840 that they are learning. I think that they try, and 0:11:11.920 --> 0:11:15.600 I think this idea that they're just blanketly evil is 0:11:15.720 --> 0:11:19.600 not necessarily correct, because I think that Facebook is pretty 0:11:19.600 --> 0:11:22.760 amazing and I look at it in my little career 0:11:22.920 --> 0:11:25.400 of a TV journalist. You know, I've got you know, 0:11:25.440 --> 0:11:28.120 eight hundred and twenty five thousand people on Facebook. Now, 0:11:28.160 --> 0:11:31.600 to me, that's amazing because that means that my thoughts, 0:11:31.920 --> 0:11:36.480 little old rich Demiro's thoughts can reach almost a million people. 0:11:37.320 --> 0:11:40.520 That's unbelievable. Now should I have that taken away from me? 0:11:40.760 --> 0:11:42.840 Should I? Is there another way of doing that that's 0:11:42.880 --> 0:11:46.840 better than Facebook? I don't know, But again, it's there, 0:11:47.000 --> 0:11:48.960 and it's a tool that I'm using that I think 0:11:49.040 --> 0:11:51.760 is awesome and I think has been very good for 0:11:51.800 --> 0:11:53.800 me in my life, and I think good in the 0:11:53.800 --> 0:11:56.560 lives of the people that I'm reaching on Facebook. Are 0:11:56.600 --> 0:11:58.320 there things I see on Facebook that I don't like, 0:11:58.440 --> 0:12:01.280 that I don't want to see that I think are divisive? 0:12:01.400 --> 0:12:05.520 Is divisive? You know that that divide people, that make 0:12:05.559 --> 0:12:08.200 people angry, Yes, of course, But I see that in 0:12:08.240 --> 0:12:10.520 real life too, And so I think that we're just 0:12:10.559 --> 0:12:13.600 in this time that's a it's a. It's a very 0:12:13.679 --> 0:12:16.959 interesting time in our world where technology is is very 0:12:17.000 --> 0:12:20.640 much at its infancy and it's still developing. And I 0:12:20.679 --> 0:12:22.640 think that we're just part of the ride right now 0:12:22.679 --> 0:12:25.840 of what's good, what's bad, what works, what doesn't, and 0:12:25.880 --> 0:12:27.560 where we're going to go in the future with all 0:12:27.600 --> 0:12:29.600 this stuff. And I think that even a company like 0:12:29.640 --> 0:12:32.160 Facebook is learning. They're gonna try a lot of stuff. 0:12:32.200 --> 0:12:33.800 They're gonna break a lot of things. They're going to 0:12:33.840 --> 0:12:36.560 do stuff that they're not gonna you know, maybe later 0:12:36.640 --> 0:12:39.800 on not gonna like. But to liken them to a 0:12:39.840 --> 0:12:43.440 cigarette company or a you know, smoking is is I 0:12:43.520 --> 0:12:45.560 just don't know. I mean, maybe I'll be proven wrong 0:12:45.600 --> 0:12:48.000 in the future, but I think that at the same time, 0:12:50.000 --> 0:12:51.840 there's a lot for all of us to learn when 0:12:51.840 --> 0:12:56.040 it comes to this stuff. All right, let's get into 0:12:56.040 --> 0:12:59.520 the first question of the show. Michael says, Hey, I'm 0:12:59.520 --> 0:13:02.120 trying to ask for your help in finding an unlocked 0:13:02.160 --> 0:13:05.320 iPhone thirteen promax. I have tried Apple and Amazon, but 0:13:05.360 --> 0:13:09.880 they're all selling it with carrier contract. Uh. Amazon, I'm 0:13:09.920 --> 0:13:11.800 not sure if you can buy an iPhone there, but 0:13:12.120 --> 0:13:13.880 you might be able to. But I would not go 0:13:13.920 --> 0:13:17.520 to Amazon for an iPhone, Well, can you I don't know. 0:13:17.760 --> 0:13:19.599 I've not even looked at Amazon for an iPhone. I 0:13:19.600 --> 0:13:23.000 would never think to buy an iPhone on Amazon. Let's see, 0:13:23.040 --> 0:13:27.280 can you buy an iPhone? Uh, it looks like you can, 0:13:27.440 --> 0:13:30.520 but I don't. That's yeah, they're not there. I don't 0:13:30.559 --> 0:13:32.319 think I would go there for that. So what I 0:13:32.320 --> 0:13:34.480 would do is just go to Apple dot com and 0:13:35.520 --> 0:13:37.199 I check this out. But all you have to do 0:13:37.440 --> 0:13:42.280 is they indeed sell an unlocked version. So when you're 0:13:42.320 --> 0:13:46.079 going through the options to kind of customize your phone, 0:13:46.120 --> 0:13:48.560 there's an option that says connect to a carrier later. 0:13:49.000 --> 0:13:51.520 You just tap that and boom, they will send you 0:13:51.559 --> 0:13:55.960 the phone that is unlocked. Now, yes, Apple tries to 0:13:56.040 --> 0:13:59.960 push you gently in the direction of a carrier because 0:14:00.080 --> 0:14:03.120 Apple and these carriers make a lot of money off 0:14:03.160 --> 0:14:07.160 of people signing up for these iPhones. And that is 0:14:07.200 --> 0:14:08.960 you know, it comes with the deal, and it comes 0:14:08.960 --> 0:14:11.680 to the rebate, it comes to the promotion, and the 0:14:11.679 --> 0:14:13.120 reason why it comes with all of that stuff is 0:14:13.160 --> 0:14:15.240 because they don't do to your contracts anymore. But all 0:14:15.240 --> 0:14:19.800 these promotions basically lock you into a contract. Now there 0:14:19.880 --> 0:14:22.800 is no there is no real contract anymore with these carriers. 0:14:23.200 --> 0:14:25.120 But the way they do it is that if they 0:14:25.200 --> 0:14:28.200 give you any sort of discount on the iPhone, it's 0:14:28.240 --> 0:14:30.920 over a certain amount of months, twenty four to thirty months, 0:14:31.400 --> 0:14:34.760 and if you leave in any in any of those months, 0:14:34.800 --> 0:14:38.000 you either owe the balance or worse yet, you owe 0:14:38.080 --> 0:14:40.520 the entire amount because you're forfeiting sort of the deal, 0:14:40.680 --> 0:14:44.680 the promotion that you that you signed up for. Now, 0:14:44.760 --> 0:14:46.360 I don't quote me on that part. I think that 0:14:46.400 --> 0:14:49.280 you would just owe the balance immediately, but I'm not sure. 0:14:49.320 --> 0:14:51.960 In some cases, you may lose the promotion. They may say, hey, 0:14:52.200 --> 0:14:53.920 you know you said you'd sign up for this promotion. 0:14:54.000 --> 0:14:56.320 You're saving this money every month, and now you're ditching us, 0:14:56.680 --> 0:14:59.240 so you're you're liable for all this money no matter what. 0:14:59.720 --> 0:15:02.240 It's decent amount of money that most people don't want 0:15:02.280 --> 0:15:05.320 to pay. And that's why you see on the flip side, 0:15:05.440 --> 0:15:07.880 the carriers will often give you five hundred to one 0:15:07.880 --> 0:15:10.840 thousand dollars to switch because they know that people come 0:15:10.960 --> 0:15:14.520 saddled with this, you know, this attachment to the phone 0:15:14.960 --> 0:15:17.240 that costs them a lot of money, and they're kind 0:15:17.240 --> 0:15:19.960 of riding on a balance here, and so the carriers 0:15:20.000 --> 0:15:22.000 know that. But Michael, you can definitely get a phone 0:15:22.360 --> 0:15:26.160 contract free at Amazon at Apple and it does not 0:15:26.280 --> 0:15:30.560 come carrier locked, and the iPhones right now are on 0:15:30.560 --> 0:15:32.360 a waiting list, so I would get in there now 0:15:32.400 --> 0:15:35.160 if you want to get that good question though, all 0:15:35.280 --> 0:15:40.200 right this week Windows eleven. Oh, let me just real 0:15:40.280 --> 0:15:43.760 quick back to that old question. So I remember, I 0:15:43.840 --> 0:15:45.680 usually buy my phones unlocked. I don't like to have 0:15:45.720 --> 0:15:48.760 the carrier situation, so I just buy them unlocked. But 0:15:48.880 --> 0:15:50.600 one time I was buying a phone at best Buy, 0:15:50.720 --> 0:15:52.360 and you know, sometimes you just want it fast, and 0:15:52.360 --> 0:15:55.040 if you're looking for an unlocked phone, generally you can't 0:15:55.080 --> 0:15:57.160 find it in town. You have to do it online 0:15:57.480 --> 0:16:00.240 with either a direct from the carrier or sorry wrecked 0:16:00.320 --> 0:16:03.400 from the company that makes the phone. So in my case, 0:16:03.440 --> 0:16:05.400 I can't remember if I was buying an iPhone or 0:16:05.480 --> 0:16:08.640 Samsung or whatever it was at the time, but I 0:16:08.680 --> 0:16:10.160 went into best Buy it and I'm like, I just want 0:16:10.160 --> 0:16:12.160 to buy the phone out outright, and they're like, okay, 0:16:12.200 --> 0:16:14.120 well you still have to sign up for a contract, 0:16:14.160 --> 0:16:16.520 has to be like a locked phone. I'm like, what, no, no, no, 0:16:16.560 --> 0:16:18.840 I'm not doing that, but they literally would not let 0:16:18.880 --> 0:16:22.600 me buy the phone. Like just without without some sort 0:16:22.640 --> 0:16:27.120 of contract or a carrier deal or activation. I was like, no, 0:16:27.160 --> 0:16:28.840 I just want to take the box and go. Now, 0:16:28.880 --> 0:16:31.120 this was many years ago, so that's probably changed at 0:16:31.120 --> 0:16:33.840 this point. But I would say ninety nine point nine 0:16:33.840 --> 0:16:37.000 percent of people don't buy phones unlocked because they're just 0:16:37.160 --> 0:16:41.920 on this carousel of carrier promotions and deals and trade 0:16:41.920 --> 0:16:45.800 ins and upgrade programs, and so it's also complicated. The 0:16:45.920 --> 0:16:48.520 easiest way for these carriers to deal with it and 0:16:48.560 --> 0:16:50.760 for the consumer is just like, how much am I 0:16:50.800 --> 0:16:53.440 paying a month forty five for my phone? Okay, that's fine? 0:16:53.480 --> 0:16:56.400 How much my plan ninety? Okay good? I pay about 0:16:56.400 --> 0:16:58.560 one hundred and fifty dollars a month, whether that is 0:16:58.600 --> 0:17:00.880 for the iPhone twelve, whether I get the new phone, 0:17:00.920 --> 0:17:02.480 whether I got to trade in my old phone. So 0:17:02.520 --> 0:17:04.960 that's the way most people's brains work, and I understand 0:17:05.000 --> 0:17:09.600 that's what these carriers want you to do. So quite honestly, 0:17:09.600 --> 0:17:11.400 if you're sticking with the carrier, I'm not even sure 0:17:11.400 --> 0:17:13.520 there's a benefit to buying it unlocked at this point. 0:17:13.960 --> 0:17:16.440 But if you're switching around, or if you want to 0:17:16.480 --> 0:17:20.440 go with one of the really inexpensive carriers, which by 0:17:20.480 --> 0:17:22.159 the way, does save you a lot of money. So, 0:17:22.200 --> 0:17:25.800 for instance, if you went with Visible for twenty five 0:17:25.840 --> 0:17:29.520 dollars a month and their Party Play Party Party Pay plan, 0:17:30.200 --> 0:17:32.800 that would save you about fifty dollars a month off 0:17:32.800 --> 0:17:34.720 of the unlimited plan that you would need on a 0:17:34.760 --> 0:17:38.600 main carrier to you to be on their one of 0:17:38.600 --> 0:17:41.840 their promotions for the thousand dollars trade in value for 0:17:41.880 --> 0:17:44.280 your old phone. But if you do the math, fifty 0:17:44.320 --> 0:17:48.920 dollars times twelve months, that's six hundred dollars, so that 0:17:48.960 --> 0:17:52.240 in just one year you would save almost the price 0:17:52.240 --> 0:17:54.640 of a new iPhone if you went with something like Visible. 0:17:54.680 --> 0:17:57.760 So don't discount doing the math, like add things up 0:17:57.920 --> 0:18:02.000 and see what it works out to, because often it 0:18:02.000 --> 0:18:03.639 may take a little bit. It may take, you know, 0:18:03.680 --> 0:18:07.040 twelve months or eighteen months, but you can come out ahead, 0:18:07.119 --> 0:18:10.000 especially when it comes time to sell that phone again 0:18:10.080 --> 0:18:11.560 the second time around. You kind of have to get 0:18:11.560 --> 0:18:16.080 on this this little trade in kind of wagon where 0:18:16.359 --> 0:18:18.800 you're trading in your phone, let's say every other year, 0:18:19.359 --> 0:18:22.120 and you'll get a maximum amount for that phone if 0:18:22.160 --> 0:18:24.760 you owned it out right. But anyway, it's all about math, 0:18:24.920 --> 0:18:26.880 and I get it. Most people don't want to deal 0:18:26.920 --> 0:18:31.359 with that, all right, Windows eleven was or is available now, 0:18:32.520 --> 0:18:37.400 So Windows eleven I have not downloaded this yet. I'm 0:18:37.480 --> 0:18:40.160 always excited for new operating systems. I've got the Windows 0:18:40.160 --> 0:18:42.800 computers sitting here, but I've got a backlog of so 0:18:42.840 --> 0:18:45.439 many things to do right now that I just it's like, 0:18:45.480 --> 0:18:47.600 there's so many tech gadgets that are coming out right 0:18:47.600 --> 0:18:50.440 now that I just the time it takes to set 0:18:50.440 --> 0:18:52.320 them all up and get them going and try them 0:18:52.400 --> 0:18:55.720 and then do my reports. It's a lot. So I 0:18:55.760 --> 0:18:57.439 haven't had a chance to do the Windows stuff just 0:18:57.480 --> 0:19:01.320 yet because quite honestly, I'm just gonna becomempletely honest. Ninety 0:19:01.400 --> 0:19:04.480 nine percent of my audience is not looking forward to 0:19:04.560 --> 0:19:07.560 upgrading to Windows eleven. Now. Yes, there are the nerds 0:19:07.560 --> 0:19:10.880 out there like myself who love new software. I mean, 0:19:11.720 --> 0:19:14.879 I mean, throughout my entire life, when any sort of 0:19:15.000 --> 0:19:18.119 new version of anything came out, I was first in 0:19:18.160 --> 0:19:23.119 line Windows, you know whatever it was, Windows XP, Windows seven, 0:19:23.240 --> 0:19:28.720 Windows ten, Windows whatever, or new Mac operating systems. I 0:19:28.800 --> 0:19:32.920 was always the first to upgrade or new iOS operating systems, 0:19:33.920 --> 0:19:36.359 or even a new update on a you know, any 0:19:36.359 --> 0:19:41.240 sort of device, a new app whatever. But now maybe 0:19:41.320 --> 0:19:44.640 as I get older, I understand why people don't want 0:19:44.640 --> 0:19:48.760 to do this the first day, because why you understand 0:19:48.760 --> 0:19:51.760 your phone it's working for you. Are these new features 0:19:51.760 --> 0:19:55.120 going to be so groundbreaking that you need them that day? 0:19:55.240 --> 0:19:58.840 Probably not. And with Windows eleven, and with any sort 0:19:58.840 --> 0:20:01.359 of upgrade, there's always things that it breaks, or it 0:20:01.480 --> 0:20:04.000 changes or it gets rid of. And one of those 0:20:04.000 --> 0:20:07.040 things is bound to be something that you liked. And 0:20:07.119 --> 0:20:09.600 so with Windows eleven, what do you get? I mean, 0:20:09.680 --> 0:20:12.840 here's how Microsoft explains the new things in Windows eleven. 0:20:12.880 --> 0:20:14.800 And you tell me if you think you need any 0:20:14.800 --> 0:20:18.600 of these things. A new chat experience from Microsoft Teams. 0:20:19.760 --> 0:20:23.320 I mean, really, you could download Microsoft Teams for years 0:20:23.359 --> 0:20:25.320 and you could have it on your computer. I'm pretty 0:20:25.320 --> 0:20:27.680 sure if you were on board with Microsoft Teams, you'd 0:20:27.720 --> 0:20:29.760 know it by now. Yes, a lot of new people 0:20:29.760 --> 0:20:34.199 will get it. But fine, okay, a clean and modern 0:20:34.320 --> 0:20:37.720