WEBVTT - everything’s a game… even baptisms

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<v Speaker 1>You can get a high score on anything nowadays, Duel

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<v Speaker 1>lingo gives you a streak, fitness trackers give you health scores,

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<v Speaker 1>and before you post that TikTok, you're probably thinking about

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<v Speaker 1>how far you can push up that number of likes

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<v Speaker 1>and follows. It seems like everything in life has become

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<v Speaker 1>a game.

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<v Speaker 2>The world is constantly scoring us, and the scoring systems

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<v Speaker 2>in games and the scoring systems in the world are

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<v Speaker 2>actually weirdly similar.

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<v Speaker 1>Teenwin is an associate professor of philosophy at the University

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<v Speaker 1>of Utah. He just wrote a book called The Score

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<v Speaker 1>that's about why scoring systems work for games, but how

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<v Speaker 1>they don't work when other things are gamified.

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<v Speaker 2>So the scoring system is some kind of official declaration of

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<v Speaker 2>how we're going to count things together and or how

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<v Speaker 2>we're going to count success together. The weird puzzle that

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<v Speaker 2>got me writing this whole book was that I had

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<v Speaker 2>one story I'd built over a book and some papers

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<v Speaker 2>about solf scoring systems and games made it possible to

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<v Speaker 2>play and be free and be fluid and explore. And

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<v Speaker 2>then that another story built in thinking about bureaucracies of

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<v Speaker 2>how how scoring systems were pernicious trained the life out

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<v Speaker 2>of communities, drained the joy out of things, and then

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<v Speaker 2>I was like, crap, wait, are these things opposite or

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<v Speaker 2>is there a bigger picture?

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<v Speaker 1>You might have felt this yourself. Maybe it's a gamified

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<v Speaker 1>app that's supposed to motivate you to exercise or learn,

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<v Speaker 1>but then you end up just hyper focusing on the numbers,

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<v Speaker 1>or you just get addicted to the app and the

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<v Speaker 1>activity itself isn't even fun anymore. A lot of times

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<v Speaker 1>gamification leads to you getting played. So in today's episode,

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<v Speaker 1>we talk about when gamification works, when it doesn't, and

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<v Speaker 1>also some of the weird things that can happen when

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<v Speaker 1>a philosopher decides to study video games from Kaleidoscope and

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<v Speaker 1>IHEARTPI cast. This is kill switch.

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<v Speaker 3>Discronized.

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<v Speaker 1>I'm Dexter Thomas.

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<v Speaker 3>I'm sorry, m m m M, I'm sorry, sorry, goodbye.

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<v Speaker 1>Is there a point where you have noticed that we

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<v Speaker 1>really started as a society started using the raise gamification

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<v Speaker 1>and really bringing that into everything else.

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<v Speaker 2>Yeah, the I'm not sure when it started, but the

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<v Speaker 2>moment it got really popular was Jane mcgonagall's book Reality

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<v Speaker 2>Is Broken, which really pushed the idea that you know,

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<v Speaker 2>games are fun, they're really engaging, and other parts of

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<v Speaker 2>life are grinding and boring, and so if we apply

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<v Speaker 2>those things, we can make things more fun.

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<v Speaker 1>In twenty eleven, a game designer and researcher named Jane

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<v Speaker 1>McGonagall put out a book called Reality Is Broken. Why

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<v Speaker 1>Games make Us Better and How they Can Change the World,

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<v Speaker 1>And one of her main arguments was that we could

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<v Speaker 1>apply game mechanics to various parts of.

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<v Speaker 4>Our life and then we get all this positive feedback.

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<v Speaker 4>You guys have heard of leveling up and plus one's

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<v Speaker 4>strength and plus once intelligence. We don't get that kind

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<v Speaker 4>of constant feedback in real life. When I get off

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<v Speaker 4>the stage, I'm not going to have, you know, plus

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<v Speaker 4>one speaking and plus one crazy idea plus twenty crazy idea.

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<v Speaker 4>I don't get that feedback in real life.

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<v Speaker 1>That's Jane McGonagall and her ted talk back in twenty ten,

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<v Speaker 1>and her thesis back then about Game of Vacation was

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<v Speaker 1>really optimistic. She proposed that we could use the structure

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<v Speaker 1>of games to solve real world problems like depression or obesity,

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<v Speaker 1>even all the way up to global issues like climate change.

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<v Speaker 2>When I look.

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<v Speaker 4>Forward to the next decade, I know two things for

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<v Speaker 4>sure that we can make any future we can imagine,

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<v Speaker 4>and we can play any games we want. So I say,

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<v Speaker 4>let the world changing games begin.

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<v Speaker 1>Thank you.

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<v Speaker 2>She was not the first person to start. But for me,

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<v Speaker 2>this book is like the moment where it goes from

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<v Speaker 2>a background thing to like something that is on the

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<v Speaker 2>tip of everyone's tongue.

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<v Speaker 1>And really, this gamification stuff was already everywhere. A few

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<v Speaker 1>days before that Ted talk was posted online, Starbucks announced

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<v Speaker 1>that if you checked into a Starbucks location five times,

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<v Speaker 1>you would get a barista badge on the four Square app.

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<v Speaker 1>At that point, that was all you would get, just

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<v Speaker 1>a badge, not even a discount on a latte. They

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<v Speaker 1>eventually did add those perks too, but for a while

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<v Speaker 1>it was just gamification for gamification's sake. It's gotten more

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<v Speaker 1>sophisticated since then, and gamification is in every part of

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<v Speaker 1>our lives now, exercises, gamified household chores, of gamified man.

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<v Speaker 1>I logged into my bank app today and it told

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<v Speaker 1>me that if I read their little article about password security,

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<v Speaker 1>I could get a security scholar badge. And it kind

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<v Speaker 1>of makes sense. Games are fun. A lot of us

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<v Speaker 1>like playing games, so why can't we bring some of

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<v Speaker 1>that fun into ordinary life.

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<v Speaker 2>A lot of what I've been trying to figure out

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<v Speaker 2>is why that doesn't work. This is probably a familiar

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<v Speaker 2>story for a lot of people. Like I wanted to

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<v Speaker 2>get healthier. I started exercising a little bit, I started

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<v Speaker 2>watching my nutrition a bit. I got better. Then I

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<v Speaker 2>got an app that tracked my nutrition, and I started

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<v Speaker 2>losing weight. And then I just became obsessed with losing

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<v Speaker 2>weight and maximizing my whatever, like my macro count, and

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<v Speaker 2>it made me miserable. I stopped having any joy in

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<v Speaker 2>eating or like like, I just became obsessed with this

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<v Speaker 2>dry app tracking weight loss thing, and I don't think

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<v Speaker 2>I got particularly healthier. I just made my weight numbers

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<v Speaker 2>go down and got miserable.

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<v Speaker 1>This phenomenon is what teen Winging calls value capture.

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<v Speaker 2>Value capture is the term I came up with while

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<v Speaker 2>trying to understand why I was so uncomfortable with gamifications,

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<v Speaker 2>even though I love games. So value capture is any

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<v Speaker 2>case where your values are rich and subtle and dynamic

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<v Speaker 2>or developing that way, and then you get parked in

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<v Speaker 2>a social setting or an institution that gives you a simplified,

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<v Speaker 2>typically quantified version of your values, and then the simplified

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<v Speaker 2>version takes over. Right. You start exercising for health and joy,

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<v Speaker 2>and you come out obsessed with either your weight or

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<v Speaker 2>your step count or your vo two max. Right. You

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<v Speaker 2>go into academia like me, for the love of philosophy,

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<v Speaker 2>and you come out obsessed with your citation rate and

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<v Speaker 2>your publication rate. Right. So it's something where it seems

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<v Speaker 2>like your values collapse around a very simplified external target.

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<v Speaker 1>And value capture can hit everything and everyone.

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<v Speaker 2>I was talking to a pastor and he was like, yeah,

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<v Speaker 2>you know, like his church had developed an internal leaderboard

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<v Speaker 2>of who is getting more baptisms and he had found yes. Right.

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<v Speaker 2>He said that he had started realizing he stopped tuning

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<v Speaker 2>his sermons for spiritual growth and started tuning them for

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<v Speaker 2>popularity so we could go up the baptism leaderboard.

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<v Speaker 1>Yo, we have algorithmatized Jesus Like, come on, man, are

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<v Speaker 1>you surprised? No, I'm not. I'm not, but yo, yo,

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<v Speaker 1>gamify baptisms is wild.

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<v Speaker 2>Okay, I'm gonna give you one of my favorite examples

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<v Speaker 2>that actually has gotten cut from the book because there

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<v Speaker 2>was dissent about whether it was too gross or not.

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<v Speaker 2>But I think I have to I was doing, I

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<v Speaker 2>need to talk to it. So the thing we're really

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<v Speaker 2>interested in is the way that the invasion of scoring

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<v Speaker 2>system changes our targets and undermines what we were actually

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<v Speaker 2>trying to do. And one place where this becomes incredibly

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<v Speaker 2>obvious is pick up artists, because pick up artists are

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<v Speaker 2>I mean, it's even in the language, like what do

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<v Speaker 2>people talk about when they're competing in this way? They

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<v Speaker 2>talk about scoring, right, that's even the term we use,

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<v Speaker 2>yes or people use. So really interestingly, I found that

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<v Speaker 2>there's a little literature of sociologists and anthropologists so it

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<v Speaker 2>studied pick up artists, and it's depressing because what I

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<v Speaker 2>found out was that pick up artists typically compete for

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<v Speaker 2>romantic success in some way. So some of the things

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<v Speaker 2>that are typically competed for are like number of phone numbers,

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<v Speaker 2>number of sexual act, speed for meeting someone to having

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<v Speaker 2>a sexual act, like, they compete for all kinds of things,

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<v Speaker 2>and things they don't compete for. This is the important thing.

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<v Speaker 2>Things pick up artists never compete for are number of

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<v Speaker 2>healthy relationships. They don't compete for like romance, and they

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<v Speaker 2>don't even and this is something that I found out

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<v Speaker 2>from an anthropologist named Eric Hendrix, who embedded with pick

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<v Speaker 2>up artists royile they don't compete for how much they

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<v Speaker 2>enjoyed a sexual encounter. In fact, a general theme, he says,

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<v Speaker 2>of pick up artists culture is the need to cleanse

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<v Speaker 2>yourself of any like being willing to suffer and work

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<v Speaker 2>hard and stop having to think about pleasure or enjoyment

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<v Speaker 2>in order to win, to win? What exactly? Okay? And

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<v Speaker 2>so I mean? I had thought when I started reading

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<v Speaker 2>this stuff that it would turn out that pick up

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<v Speaker 2>artists were evil, but at least enjoying themselves. And what

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<v Speaker 2>I found was so much worse, Like even enjoyment and

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<v Speaker 2>pleasure has been sacrificed on the alter of number go up.

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<v Speaker 2>My worry is that in some way we are all

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<v Speaker 2>pick up artists. We have all sacrificed what matters on

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<v Speaker 2>the altar of going up in a publicly accountable, agreed

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<v Speaker 2>upon way.

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<v Speaker 1>So why is it that games can be fun and rewarding,

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<v Speaker 1>but gamification of real world activity can screw up your

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<v Speaker 1>internal value system? We'll get into that after the The

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<v Speaker 1>thing that games and game of five metrics have in

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<v Speaker 1>common is that they've both created a measurable goal and

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<v Speaker 1>a way to get there. In other words, a scoring

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<v Speaker 1>system in basketball that can look like putting the ball

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<v Speaker 1>through the hoop more than the other team. Of Twitter,

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<v Speaker 1>that can look like getting a certain number of likes

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<v Speaker 1>and retweets.

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<v Speaker 2>There's something really pleasing and clarifying about having that scoring system.

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<v Speaker 2>There is a pleasure to knowing like, oh shit, my

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<v Speaker 2>tweet went viral and I can tell you very clearly

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<v Speaker 2>that this is like ten times more popular. But I

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<v Speaker 2>think there's a deep difference between them. So one of

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<v Speaker 2>my favorite game designers, Ryan or Knittia, who's this incredible

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<v Speaker 2>German board game designer. He says the most important part

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<v Speaker 2>in his game designer toolkit is the scoring system because

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<v Speaker 2>it sets the player's motivations. But what a game designer

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<v Speaker 2>does is they screw around with the score.

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<v Speaker 1>To get the effect they want. What Team means by

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<v Speaker 1>this is that a game designer will tweak a scoring

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<v Speaker 1>system to get you, the player, to have the kind

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<v Speaker 1>of experience that they want you to have. One of

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<v Speaker 1>the examples that he lays on his book is the

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<v Speaker 1>difference between dungeons and dragons and this other variant called

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<v Speaker 1>Lady Blackbird. So one of the problems that some people

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<v Speaker 1>have with Dungeons and Dragons is that some people just

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<v Speaker 1>don't get into the story all that much. They just

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<v Speaker 1>spin the whole game killing stuff. You're incentivized to do

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<v Speaker 1>that because that's how you get points. So someone made

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<v Speaker 1>this game called Lady Blackbird where you get points for

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<v Speaker 1>acting in character and for getting in trouble with other characters.

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<v Speaker 1>So instead of focusing on your kill rate, you focus

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<v Speaker 1>on telling an interesting story along with everyone else.

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<v Speaker 2>For the game designer, the scoring system is part of

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<v Speaker 2>their artistic medium right. Their medium is agency. They are

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<v Speaker 2>changing what you can do and what you're trying to do,

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<v Speaker 2>but not because of the outcome necessarily, but to build

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<v Speaker 2>some like really interesting activity.

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<v Speaker 1>And this also applies to Game of five metrics too.

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<v Speaker 1>The designers of Dual Lingo are using the artistic medium

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<v Speaker 1>of a scoring system by giving you a goal and

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<v Speaker 1>kind of nudging you toward that goal with certain behavior,

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<v Speaker 1>just like the designer of Lady Blackbird is. Lady Blackbird

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<v Speaker 1>wants you to have fun with your friends by telling

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<v Speaker 1>a wild story, and at least on the surface, Dual

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<v Speaker 1>Lingo wants you to learn language by keeping up a

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<v Speaker 1>consistent streak of days on their app.

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<v Speaker 2>First thing it's clear is that game designers are pushing

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<v Speaker 2>things around for you, and most bureaucratic systems are not.

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<v Speaker 2>Amazon is not tweaking its leaderboard for the sake of

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<v Speaker 2>the joy of its warehouse workers, right, It's tweaking it

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<v Speaker 2>for some other purpose, for its own, for corporate efficiency.

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<v Speaker 1>So this is where things start to break down. A

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<v Speaker 1>scoring system in a game gives you an objective to

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<v Speaker 1>work towards. It can make a game fun and rewarding.

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<v Speaker 1>But when the gamification's objective is not fun but instead

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<v Speaker 1>its engagement or efficiency, it can start to get manipult

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<v Speaker 1>or even exploitative.

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<v Speaker 2>So, going back to.

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<v Speaker 1>Duo Lingo, a few years ago, they changed the way

0:13:05.760 --> 0:13:09.199
<v Speaker 1>that their streak counter worked. Du Lingo has a daily goal,

0:13:09.240 --> 0:13:11.760
<v Speaker 1>which is usually made up of a handful of lessons,

0:13:11.880 --> 0:13:15.320
<v Speaker 1>maybe speaking, reading, and so on, and to keep that

0:13:15.320 --> 0:13:17.920
<v Speaker 1>streak going, you had to do all those lessons to

0:13:17.960 --> 0:13:20.920
<v Speaker 1>fulfill the daily goal. But then they changed it so

0:13:20.960 --> 0:13:23.240
<v Speaker 1>that you don't have to hit that daily goal. You

0:13:23.280 --> 0:13:25.960
<v Speaker 1>could just complete one single lesson and the streak would

0:13:26.080 --> 0:13:29.079
<v Speaker 1>keep going. This leads to more people using the app

0:13:29.120 --> 0:13:32.040
<v Speaker 1>every day, which is great for dual Lingo But on

0:13:32.080 --> 0:13:35.160
<v Speaker 1>the other hand, less people were actually reaching their daily

0:13:35.240 --> 0:13:38.640
<v Speaker 1>goals after that change. If the point of using duo

0:13:38.720 --> 0:13:41.600
<v Speaker 1>Lingo is to learn a language, then not pushing you

0:13:41.640 --> 0:13:45.240
<v Speaker 1>towards hitting those daily goals seems counterproductive. I mean, you

0:13:45.240 --> 0:13:47.959
<v Speaker 1>could very easily do just one short lesson a day

0:13:48.240 --> 0:13:50.920
<v Speaker 1>and you're not really moving any closer to being able

0:13:50.960 --> 0:13:53.760
<v Speaker 1>to speak French or Japanese. But what if the point

0:13:53.760 --> 0:13:56.960
<v Speaker 1>of dual Lingo isn't actually to teach you that language.

0:13:57.160 --> 0:13:59.160
<v Speaker 1>What if it's just to keep you using their app

0:13:59.200 --> 0:14:02.319
<v Speaker 1>every day so they can make money. In that case,

0:14:02.440 --> 0:14:05.920
<v Speaker 1>that change would be a big success. And okay, maybe

0:14:05.960 --> 0:14:09.000
<v Speaker 1>dual Lingo's use of gamification is pretty harmless. I mean,

0:14:09.080 --> 0:14:12.120
<v Speaker 1>maybe you can't order baguettes like a native Parisian or

0:14:12.160 --> 0:14:16.040
<v Speaker 1>you gotta watch dubbed anime. But there are more insidious

0:14:16.120 --> 0:14:19.720
<v Speaker 1>versions of this, like, as Tina went mentioned, the Amazon

0:14:19.800 --> 0:14:21.320
<v Speaker 1>leader board, How's it damn.

0:14:23.760 --> 0:14:24.080
<v Speaker 2>Okay?

0:14:24.160 --> 0:14:26.080
<v Speaker 1>So, for those of y'all listening to the audio version

0:14:26.080 --> 0:14:29.040
<v Speaker 1>of the podcast, that was a TikTok video from twenty

0:14:29.040 --> 0:14:32.520
<v Speaker 1>twenty one that showed a leaderboard of one of Amazon's warehouses,

0:14:32.920 --> 0:14:35.280
<v Speaker 1>and according to the video, some of the achievements that

0:14:35.320 --> 0:14:39.360
<v Speaker 1>you could strive for were punctual picking up Speed or

0:14:39.440 --> 0:14:42.520
<v Speaker 1>the big one, make History, and in order to get

0:14:42.560 --> 0:14:45.680
<v Speaker 1>that one, you had to pick up one million products.

0:14:46.200 --> 0:14:50.560
<v Speaker 1>Amazon calls US leaderboard programs FC games for fulfillment centered games,

0:14:50.600 --> 0:14:53.480
<v Speaker 1>and it started testing it back in twenty seventeen, and

0:14:53.520 --> 0:14:56.280
<v Speaker 1>by twenty twenty one, it had expanded these games to

0:14:56.280 --> 0:15:00.360
<v Speaker 1>fulfillment centers in at least twenty states. If gamifying work

0:15:00.480 --> 0:15:02.720
<v Speaker 1>sounds weird to you, well yeah, it sounds weird to

0:15:02.800 --> 0:15:06.240
<v Speaker 1>me too, So to be fair, an Amazon spokesperson told

0:15:06.280 --> 0:15:10.040
<v Speaker 1>the magazine The Independent that quote, employees have told us

0:15:10.160 --> 0:15:13.560
<v Speaker 1>they enjoy having the option to join in these workstation games,

0:15:13.800 --> 0:15:16.920
<v Speaker 1>which are completely optional. They can switch in or out

0:15:16.920 --> 0:15:20.080
<v Speaker 1>of different games depending on their preference, can play anonymously,

0:15:20.400 --> 0:15:23.680
<v Speaker 1>or not play at all. The choice is theirs end quote.

0:15:24.760 --> 0:15:28.400
<v Speaker 1>So yeah, if my employer put a leaderboard up on

0:15:28.440 --> 0:15:30.560
<v Speaker 1>the wall, I'm not sure if I would feel like

0:15:30.600 --> 0:15:32.760
<v Speaker 1>it was actually completely optional.

0:15:33.880 --> 0:15:36.440
<v Speaker 2>The right spirit to play games, and that makes them

0:15:36.560 --> 0:15:40.800
<v Speaker 2>deeply fun instead of merely addictive, is a spirit of playfulness,

0:15:41.200 --> 0:15:43.640
<v Speaker 2>and that's the spirit that you might try on a

0:15:43.680 --> 0:15:46.080
<v Speaker 2>party game with your friend. But it sure isn't the

0:15:46.080 --> 0:15:49.640
<v Speaker 2>spirit of what happened. When you force your students or

0:15:49.720 --> 0:15:52.320
<v Speaker 2>workers under a leader board that they have no control

0:15:52.360 --> 0:15:54.480
<v Speaker 2>over and tell them that they're going to lose their

0:15:54.560 --> 0:15:57.720
<v Speaker 2>jobs or get promotions based on how they do on

0:15:57.760 --> 0:15:59.760
<v Speaker 2>this leaderboard, that is the opposite of the spirit of

0:15:59.760 --> 0:16:00.480
<v Speaker 2>play lifeless.

0:16:00.720 --> 0:16:02.720
<v Speaker 1>But that thing you said, I think that's really important, though,

0:16:02.720 --> 0:16:05.040
<v Speaker 1>that's a distinction that almost is really hard to make

0:16:05.120 --> 0:16:11.400
<v Speaker 1>because addictiveness looks like fun at first, because at first,

0:16:11.680 --> 0:16:14.480
<v Speaker 1>when you start, I mean, shoot, yeah, let's look at

0:16:14.480 --> 0:16:16.680
<v Speaker 1>one of those leader boards at you know, the factory

0:16:16.760 --> 0:16:20.440
<v Speaker 1>or whatever. Who moved the most boxes? It's kind of

0:16:20.520 --> 0:16:24.200
<v Speaker 1>fun to try to go up the leaderboard, right, And

0:16:24.240 --> 0:16:27.600
<v Speaker 1>there is a certain kind of person who single mindedly

0:16:27.680 --> 0:16:31.880
<v Speaker 1>will dedicate their entire life to moving up that leaderboard

0:16:31.920 --> 0:16:34.400
<v Speaker 1>for who moved the most boxes. But for the most

0:16:34.440 --> 0:16:37.640
<v Speaker 1>of us, it's something that you're kind of it kind

0:16:37.640 --> 0:16:39.080
<v Speaker 1>of feels like you're being tricked into doing it.

0:16:39.600 --> 0:16:42.520
<v Speaker 2>Yeah. One of the starting points for me trying to

0:16:42.680 --> 0:16:46.320
<v Speaker 2>figure all the stuff out was losing months of my

0:16:46.400 --> 0:16:51.680
<v Speaker 2>life to the computer game Civilization m CIF gruelingly addictive, Yeah,

0:16:51.720 --> 0:16:54.320
<v Speaker 2>and thinking I had fun, telling myself I had fun

0:16:54.400 --> 0:16:55.800
<v Speaker 2>until and I think a lot of people out of

0:16:55.840 --> 0:16:58.840
<v Speaker 2>this experience. You walk out and you're like, I've just

0:16:58.960 --> 0:17:00.760
<v Speaker 2>lost months of my life and I can't remember it,

0:17:00.760 --> 0:17:02.200
<v Speaker 2>and I feel bad.

0:17:03.640 --> 0:17:05.600
<v Speaker 1>So this kind of thing can happen in games too.

0:17:05.920 --> 0:17:09.119
<v Speaker 1>There's this hit of dopamine that becomes addictive, and it

0:17:09.200 --> 0:17:12.919
<v Speaker 1>manipulates you into continuing to play or to engage, and

0:17:12.960 --> 0:17:15.680
<v Speaker 1>it makes you start to believe that you really do

0:17:15.760 --> 0:17:17.920
<v Speaker 1>want whatever it is of the game or the app

0:17:18.040 --> 0:17:20.720
<v Speaker 1>or the leader board is making you work for that.

0:17:20.880 --> 0:17:24.040
<v Speaker 1>Right there, That is value capture and action.

0:17:24.720 --> 0:17:26.600
<v Speaker 2>So I actually end up thinking that the way to

0:17:26.600 --> 0:17:29.560
<v Speaker 2>think about it is that you are outsourcing your values

0:17:30.240 --> 0:17:33.320
<v Speaker 2>instead of deciding for yourself. You're letting like Mark Zuckerberg

0:17:33.800 --> 0:17:35.040
<v Speaker 2>set your values for you.

0:17:35.800 --> 0:17:38.400
<v Speaker 1>Even if you've managed to stay away from scrolling endlessly

0:17:38.480 --> 0:17:41.080
<v Speaker 1>on your phone, you've definitely been a victim of what,

0:17:41.240 --> 0:17:44.600
<v Speaker 1>for me, is probably one of the most insidious examples

0:17:44.640 --> 0:17:49.120
<v Speaker 1>of value capture the school system, or more specifically grades.

0:17:50.800 --> 0:17:53.119
<v Speaker 2>So there is a great paper called Making the Grade,

0:17:53.200 --> 0:17:56.679
<v Speaker 2>The History of the A to F marking scheme in

0:17:56.840 --> 0:17:59.560
<v Speaker 2>American Education that points out that we have plenty of

0:17:59.600 --> 0:18:03.640
<v Speaker 2>research that clear grades are not good for education. They

0:18:03.720 --> 0:18:08.600
<v Speaker 2>narrow students curiosity. They make students competitive instead of open minded.

0:18:08.920 --> 0:18:11.359
<v Speaker 2>They kind of like kill students interest in anything but

0:18:11.480 --> 0:18:13.439
<v Speaker 2>doing well in the test. We actually have known this

0:18:13.520 --> 0:18:17.520
<v Speaker 2>since the eighteen hundreds. The United States actually went off

0:18:17.800 --> 0:18:20.440
<v Speaker 2>numerical grading in the eighteen hundreds. This article will teach

0:18:20.440 --> 0:18:23.840
<v Speaker 2>you really, yes, okay, for these reasons, we knew we

0:18:23.920 --> 0:18:28.199
<v Speaker 2>had ample evidence that it didn't work for education. The

0:18:28.240 --> 0:18:31.760
<v Speaker 2>reason it came back was employer interest in having clear

0:18:31.840 --> 0:18:34.040
<v Speaker 2>certificates that would prove that someone could do the work,

0:18:34.240 --> 0:18:36.480
<v Speaker 2>so they could quickly hire someone that would be capable

0:18:36.480 --> 0:18:39.600
<v Speaker 2>of doing the work. So the grading system is a

0:18:39.680 --> 0:18:45.160
<v Speaker 2>system that embodies the interests of employers, not of students.

0:18:45.359 --> 0:18:48.960
<v Speaker 2>So my worry is if you become captured by GPA,

0:18:50.080 --> 0:18:53.520
<v Speaker 2>then you will be guiding yourself by a value system

0:18:53.560 --> 0:18:56.960
<v Speaker 2>that wasn't made by you for you, for your own

0:18:56.960 --> 0:18:59.000
<v Speaker 2>health and well being. But you'll be captured by an

0:18:59.000 --> 0:19:02.080
<v Speaker 2>evaluative system that was engineered from the ground up to

0:19:02.200 --> 0:19:06.119
<v Speaker 2>serve the purpose of employers who want to quickly hire

0:19:06.160 --> 0:19:10.040
<v Speaker 2>and fire people replaceably.

0:19:10.320 --> 0:19:12.960
<v Speaker 1>It's so interesting to say that because when I teach

0:19:13.080 --> 0:19:16.200
<v Speaker 1>college classes, basically every time I do it, I will

0:19:16.200 --> 0:19:19.639
<v Speaker 1>go up in the beginning of the session, I will say, listen,

0:19:19.880 --> 0:19:22.240
<v Speaker 1>I don't do grades. At the end of the semestery

0:19:22.280 --> 0:19:23.600
<v Speaker 1>tell me what you want. I'll give it to you.

0:19:23.640 --> 0:19:27.440
<v Speaker 1>I don't care. And you would think that students would

0:19:27.480 --> 0:19:30.080
<v Speaker 1>love this, And everybody I tell this too, says, oh, well,

0:19:30.119 --> 0:19:34.640
<v Speaker 1>they probably just ask for A's right. Everybody gets extra nervous.

0:19:35.480 --> 0:19:38.000
<v Speaker 1>And the more elite institutions that I teach at, the

0:19:38.040 --> 0:19:43.760
<v Speaker 1>more nervous they get about it, because it's like, wait, huh.

0:19:41.680 --> 0:19:43.080
<v Speaker 2>What do you mean.

0:19:43.119 --> 0:19:44.439
<v Speaker 1>I can just have an a like I don't really

0:19:44.520 --> 0:19:46.920
<v Speaker 1>understand what we're doing here. The thing that I'm trying

0:19:46.960 --> 0:19:49.119
<v Speaker 1>to do is say, hey, I want to take that

0:19:49.240 --> 0:19:54.320
<v Speaker 1>pressure off. But that actually it's not as successful as

0:19:54.359 --> 0:19:55.000
<v Speaker 1>you would think it is.

0:19:55.480 --> 0:20:00.440
<v Speaker 2>Yeah. So I have been trying to ungrade forever. And

0:20:01.119 --> 0:20:03.840
<v Speaker 2>I mean I actually literally teach in my intro ethics

0:20:03.840 --> 0:20:06.879
<v Speaker 2>class a unit called is grading Bullshit? We read a

0:20:06.880 --> 0:20:09.880
<v Speaker 2>famous philosophy favor from Harry Frankfurt called what is Bullshit?

0:20:10.440 --> 0:20:12.160
<v Speaker 2>And then I teach them this making the great stuff?

0:20:12.160 --> 0:20:14.919
<v Speaker 2>And I'm like, Okay, he's grading bullshit and they have

0:20:14.920 --> 0:20:18.000
<v Speaker 2>a lot to say about that. But I think one

0:20:18.040 --> 0:20:20.960
<v Speaker 2>thing that as educators we have to confront is the

0:20:21.040 --> 0:20:22.960
<v Speaker 2>fact that it would be one thing to have an

0:20:23.000 --> 0:20:26.480
<v Speaker 2>ungraded world and the other to ungrade your classroom where

0:20:26.600 --> 0:20:29.199
<v Speaker 2>the rest of the world wants grades and students have

0:20:29.240 --> 0:20:30.560
<v Speaker 2>been brought up to expect them.

0:20:31.600 --> 0:20:35.560
<v Speaker 1>This is another fundamental difference between a gamified system and

0:20:35.720 --> 0:20:39.000
<v Speaker 1>an actual game. In a game, you can choose and

0:20:39.119 --> 0:20:41.960
<v Speaker 1>tweak the game you're playing. Like I played a version

0:20:42.000 --> 0:20:44.240
<v Speaker 1>of soccer where nobody gets to use their hands, even

0:20:44.280 --> 0:20:46.879
<v Speaker 1>the goalies. It's more challenging and it's kind of fun.

0:20:47.280 --> 0:20:50.840
<v Speaker 1>In an actual game, players can come together and agree

0:20:50.840 --> 0:20:54.280
<v Speaker 1>to change something, but in real life that choice isn't

0:20:54.320 --> 0:20:54.959
<v Speaker 1>always up to you.

0:20:55.680 --> 0:20:59.280
<v Speaker 2>So the anthropologist Johann Husinga, who is one of the

0:20:59.320 --> 0:21:03.200
<v Speaker 2>early games, he has this book Homolludence not Homosopians, Homolludens.

0:21:03.240 --> 0:21:06.359
<v Speaker 2>We are the playing creature. He says that what games

0:21:06.359 --> 0:21:08.320
<v Speaker 2>are and what play is is something that occurs in

0:21:08.359 --> 0:21:12.280
<v Speaker 2>a magic circle. A magic circle is an isolated domain

0:21:12.320 --> 0:21:15.280
<v Speaker 2>of meaning where you enter into it, and the meanings

0:21:15.320 --> 0:21:18.280
<v Speaker 2>and reasons you do things change what he means, It's like,

0:21:18.320 --> 0:21:20.640
<v Speaker 2>you know, we might hate each other, but we're from

0:21:20.680 --> 0:21:23.240
<v Speaker 2>the same team with basketball. Suddenly it doesn't matter that

0:21:23.280 --> 0:21:25.600
<v Speaker 2>we hate each other. We're going to co operate, and

0:21:25.640 --> 0:21:27.720
<v Speaker 2>it doesn't matter if I love my spouse. If she's

0:21:27.720 --> 0:21:30.040
<v Speaker 2>on the opposite team, I'm going to block the pass.

0:21:30.600 --> 0:21:34.479
<v Speaker 2>But more importantly, they're disconnected from each other. So an

0:21:34.520 --> 0:21:38.359
<v Speaker 2>important thing about say, like a metric like GPA, you

0:21:38.400 --> 0:21:40.040
<v Speaker 2>don't have a lot of freedom. If I try to

0:21:40.080 --> 0:21:43.119
<v Speaker 2>take my class off of the GPA standard and like

0:21:43.240 --> 0:21:46.560
<v Speaker 2>not give letter grades, my students are screwed. Right. That

0:21:46.680 --> 0:21:49.840
<v Speaker 2>system is designed so that it's the point is that

0:21:49.880 --> 0:21:54.960
<v Speaker 2>everything is locked together. For games, there's no lock. It

0:21:55.000 --> 0:21:57.360
<v Speaker 2>doesn't matter if I don't like Mario and I want

0:21:57.359 --> 0:21:59.399
<v Speaker 2>to speed run it. I've created a different game with

0:21:59.440 --> 0:22:02.879
<v Speaker 2>an independent scoring system. So there's a freedom to manipulate

0:22:02.920 --> 0:22:06.320
<v Speaker 2>the scoring system for different reasons, which creates an ecosystem

0:22:06.720 --> 0:22:11.000
<v Speaker 2>of different experiences. You can house rule dungeons and dragons.

0:22:11.160 --> 0:22:14.680
<v Speaker 2>You can't house rule GPA. You can't house rule subscriber accounts.

0:22:14.760 --> 0:22:18.320
<v Speaker 2>You can't house rule KPIs. You cannot tweak them in

0:22:18.359 --> 0:22:22.080
<v Speaker 2>the light of some subtler. Beautiful good.

0:22:23.480 --> 0:22:26.280
<v Speaker 1>Okay, So a big problem with gamification is that the

0:22:26.320 --> 0:22:30.440
<v Speaker 1>scoring system isn't aligned with our actual values. So couldn't

0:22:30.480 --> 0:22:33.960
<v Speaker 1>we just fix that by changing the scoring system. Well,

0:22:34.119 --> 0:22:44.240
<v Speaker 1>it's not that easy. We get into why after the break. Okay,

0:22:44.359 --> 0:22:47.199
<v Speaker 1>so social media platforms are making us value likes and

0:22:47.280 --> 0:22:50.480
<v Speaker 1>follower counts. But what if they switched the incentive to

0:22:50.760 --> 0:22:52.880
<v Speaker 1>I don't know how many hugs you got last week,

0:22:52.960 --> 0:22:55.600
<v Speaker 1>like something you should actually care about, something more wholesome.

0:22:55.960 --> 0:22:59.200
<v Speaker 1>Couldn't we theoretically solve this problem of value capture by

0:22:59.359 --> 0:23:02.760
<v Speaker 1>just changing those knobs that were twisting teen Win says,

0:23:02.800 --> 0:23:04.240
<v Speaker 1>this probably won't work.

0:23:05.119 --> 0:23:06.800
<v Speaker 2>So sometimes when I talk about this stuff, I give

0:23:06.840 --> 0:23:08.679
<v Speaker 2>examples of bad metrics, and people want to be like,

0:23:08.680 --> 0:23:10.760
<v Speaker 2>oh my god, like those are bad, but let's just

0:23:10.760 --> 0:23:13.680
<v Speaker 2>get better ones. And I'm really interested in the possibility

0:23:13.680 --> 0:23:17.440
<v Speaker 2>that there are no metrics that would make good human values,

0:23:17.920 --> 0:23:23.280
<v Speaker 2>because there's something about bureaucratic metrics that's inimical to human values.

0:23:23.480 --> 0:23:26.800
<v Speaker 2>What the world of metrics pushes us towards is paying

0:23:26.840 --> 0:23:30.679
<v Speaker 2>attention to what's easy to count together and what we

0:23:30.720 --> 0:23:35.120
<v Speaker 2>can consistently count together, and not what we actually care about.

0:23:35.440 --> 0:23:39.879
<v Speaker 2>Gamification ties us to only targeting the things that are

0:23:39.920 --> 0:23:43.240
<v Speaker 2>easy to count together. It ties us to maxing out

0:23:43.240 --> 0:23:47.359
<v Speaker 2>engagement hours in say, making our TV programs and not

0:23:47.600 --> 0:23:51.399
<v Speaker 2>like making good art. It ties us to like steps

0:23:51.440 --> 0:23:56.719
<v Speaker 2>instead of a rich emotional experience with a weird trail

0:23:56.920 --> 0:23:57.600
<v Speaker 2>that you are on.

0:23:58.000 --> 0:24:00.679
<v Speaker 1>What ten Win is arguing is that by definition of

0:24:00.680 --> 0:24:03.080
<v Speaker 1>being able to score something, to have a simple enough

0:24:03.119 --> 0:24:05.560
<v Speaker 1>metric to track that we have to lose some of

0:24:05.600 --> 0:24:09.000
<v Speaker 1>the complexity of real life, and that will always lead

0:24:09.040 --> 0:24:11.679
<v Speaker 1>to a flattening of your experience of being a human

0:24:12.040 --> 0:24:15.480
<v Speaker 1>and losing sight of how complicated real life actually is.

0:24:16.280 --> 0:24:18.600
<v Speaker 2>The first place I started studying this was in what

0:24:18.680 --> 0:24:22.040
<v Speaker 2>are called public transparency metrics, like metrics that are trying

0:24:22.040 --> 0:24:25.720
<v Speaker 2>to take some institution that's kind of private and insular

0:24:25.720 --> 0:24:28.399
<v Speaker 2>and elite and expose it to get rid of bias

0:24:28.440 --> 0:24:30.600
<v Speaker 2>and corruption. I was brought up to think, and I

0:24:30.640 --> 0:24:33.440
<v Speaker 2>still halfway think that transparency is great. It does get

0:24:33.520 --> 0:24:36.840
<v Speaker 2>rid of bias and corruption. But there's another effect. So

0:24:37.119 --> 0:24:39.600
<v Speaker 2>charity navigators are really good case. So for a long

0:24:39.640 --> 0:24:43.680
<v Speaker 2>time I guided my charitable giving using Charity Navigator, which

0:24:43.720 --> 0:24:48.000
<v Speaker 2>was a nonprofit watchdog that rated charities on how good

0:24:48.040 --> 0:24:50.720
<v Speaker 2>they were, how did they count good. Turns out, they

0:24:50.800 --> 0:24:52.720
<v Speaker 2>counted good for a really long time in terms of

0:24:52.720 --> 0:24:56.119
<v Speaker 2>something called a throughput metric. The throughput metric was the

0:24:56.240 --> 0:24:59.159
<v Speaker 2>ratio of how many donations were sent to the nonprofit

0:24:59.520 --> 0:25:01.879
<v Speaker 2>and how much went out the other end. So the

0:25:01.920 --> 0:25:05.040
<v Speaker 2>more efficient the charity, the better it was. An efficiency

0:25:05.080 --> 0:25:08.440
<v Speaker 2>meant most of the donations went out and were sent

0:25:08.520 --> 0:25:11.280
<v Speaker 2>out as resources on the other end. What this actually

0:25:11.320 --> 0:25:15.560
<v Speaker 2>does is it forces nonprofits to compete for how little

0:25:15.600 --> 0:25:20.439
<v Speaker 2>internal spending they do, so any internal spending counts as waste,

0:25:20.640 --> 0:25:23.359
<v Speaker 2>which means, for example, if you're trying to build better

0:25:23.400 --> 0:25:26.359
<v Speaker 2>houses and you hire an expert and housing construction, or

0:25:26.400 --> 0:25:29.280
<v Speaker 2>you hire an expert in the local environment, that count

0:25:29.400 --> 0:25:32.320
<v Speaker 2>is waste and it makes your through pet metric fall.

0:25:32.920 --> 0:25:36.880
<v Speaker 2>It's a terrible measure, but it looks good from the outside,

0:25:37.359 --> 0:25:41.000
<v Speaker 2>and it looks objective because it looks at accounting, which

0:25:41.040 --> 0:25:43.320
<v Speaker 2>is something that everyone can assess in the same way,

0:25:43.840 --> 0:25:47.919
<v Speaker 2>and it ignores the actual on the ground efficacy of

0:25:48.320 --> 0:25:52.639
<v Speaker 2>building better housing, improving ecosystems, because those things are really

0:25:52.720 --> 0:25:56.760
<v Speaker 2>complicated and expert matters to assess, and accounting is something

0:25:56.800 --> 0:26:00.400
<v Speaker 2>that looks pretty much the same across nonprofits. One way

0:26:00.440 --> 0:26:03.800
<v Speaker 2>to put it is, I think there's a lot of

0:26:03.880 --> 0:26:07.480
<v Speaker 2>life that has a structure where a lot of what

0:26:07.520 --> 0:26:12.119
<v Speaker 2>we're doing has this natural, open ended value to it.

0:26:12.400 --> 0:26:16.120
<v Speaker 2>And then we enter into official environments that said, no, no, right,

0:26:16.480 --> 0:26:20.480
<v Speaker 2>here's the rubric, here's your key performance indicators, here's your

0:26:20.480 --> 0:26:23.080
<v Speaker 2>subscriber accounts or follower accounts. And then we suddenly get

0:26:23.119 --> 0:26:26.520
<v Speaker 2>a mechanical thing that is ultra clear that everyone can

0:26:26.600 --> 0:26:27.120
<v Speaker 2>key in on.

0:26:28.280 --> 0:26:31.919
<v Speaker 1>Is there a way that gamification can be used actually

0:26:31.960 --> 0:26:34.359
<v Speaker 1>for good? Basically, I'm asking if his gamification is all

0:26:34.400 --> 0:26:36.240
<v Speaker 1>bad because it feels like it's all bad right now.

0:26:36.680 --> 0:26:38.080
<v Speaker 1>It feels like it's all manipulative.

0:26:38.480 --> 0:26:42.240
<v Speaker 2>So here's a great way to interact with scoring systems

0:26:42.240 --> 0:26:45.280
<v Speaker 2>and with gamifications. You try them on and you see

0:26:45.320 --> 0:26:47.639
<v Speaker 2>if they work for you, and if they don't, you

0:26:47.800 --> 0:26:50.840
<v Speaker 2>change them. So a lot of people use fitbit well,

0:26:50.960 --> 0:26:53.359
<v Speaker 2>I think they start it and it helps them and

0:26:53.400 --> 0:26:55.800
<v Speaker 2>they feel good about it. But the crucial thing I

0:26:55.800 --> 0:26:57.919
<v Speaker 2>mean is to check in and keep asking is it

0:26:57.960 --> 0:27:00.399
<v Speaker 2>still making me feel good? Is it still making me healthy?

0:27:00.600 --> 0:27:02.439
<v Speaker 2>Is it still giving me a joy in life? And

0:27:02.440 --> 0:27:05.720
<v Speaker 2>it doesn't you change it? Like rock climbing, the scoring

0:27:05.720 --> 0:27:07.480
<v Speaker 2>system of rock climbing really helped me at first. It

0:27:07.520 --> 0:27:10.280
<v Speaker 2>pushes you to do more difficult things, and that's what

0:27:10.560 --> 0:27:14.000
<v Speaker 2>forced me to understand like the subtleties of my body.

0:27:14.359 --> 0:27:16.560
<v Speaker 2>And for the first like five or six or seven years,

0:27:16.600 --> 0:27:19.600
<v Speaker 2>the standard given scoring system of rock climbing worked great

0:27:19.640 --> 0:27:21.760
<v Speaker 2>for me. And then I got older and I became

0:27:21.760 --> 0:27:24.320
<v Speaker 2>a parent, and I didn't progress. It was impossible for

0:27:24.359 --> 0:27:27.639
<v Speaker 2>you progress and more difficult climbs were just frustrating, and

0:27:27.680 --> 0:27:32.840
<v Speaker 2>so I changed to trying to climb more elegantly. The

0:27:32.920 --> 0:27:36.439
<v Speaker 2>problem here is not just that scoring systems are clear,

0:27:37.040 --> 0:27:42.280
<v Speaker 2>but that they are given from some alien, distant personage

0:27:42.359 --> 0:27:45.959
<v Speaker 2>or institution for some alien or distant reason. Then if

0:27:46.000 --> 0:27:51.080
<v Speaker 2>you keep picking and modding and changing the scoring systems

0:27:51.520 --> 0:27:55.520
<v Speaker 2>to suit yourself or your particular community, that's the opposite

0:27:55.960 --> 0:27:58.760
<v Speaker 2>of large scale bureaucratic gamification.

0:27:59.400 --> 0:28:01.199
<v Speaker 1>Well it seems like a hard to do that, right, I

0:28:01.200 --> 0:28:05.000
<v Speaker 1>mean coming back to you know, say social media, right,

0:28:05.200 --> 0:28:09.399
<v Speaker 1>something that exists now, like, for example, TikTok. TikTok was

0:28:09.400 --> 0:28:11.960
<v Speaker 1>the first thing that I saw that in the app

0:28:12.400 --> 0:28:15.200
<v Speaker 1>it would tell you, hey, here's how to make your

0:28:15.400 --> 0:28:18.440
<v Speaker 1>posts more popular, and then all the other ones started

0:28:18.440 --> 0:28:21.399
<v Speaker 1>to do them, and so we've gotten really used to

0:28:21.680 --> 0:28:24.080
<v Speaker 1>like the point of taking a picture or the point

0:28:24.080 --> 0:28:29.120
<v Speaker 1>of taking a short video is getting numbers to go up. Yeah, exactly,

0:28:29.240 --> 0:28:30.800
<v Speaker 1>how do we get out of that? Like, is there

0:28:30.840 --> 0:28:33.400
<v Speaker 1>a way out of that? Is that an individual thing?

0:28:33.480 --> 0:28:35.439
<v Speaker 1>Is that a societal level thing? How do you get

0:28:35.480 --> 0:28:35.879
<v Speaker 1>out of that?

0:28:36.520 --> 0:28:38.440
<v Speaker 2>Give and I've been talking about things so far today

0:28:38.480 --> 0:28:41.720
<v Speaker 2>there's like a bad lesson and the bad lesson, the

0:28:41.800 --> 0:28:44.040
<v Speaker 2>lesson I don't want people to hear is like, it's

0:28:44.080 --> 0:28:47.400
<v Speaker 2>all on you. Just about grit man, Just be playful

0:28:47.480 --> 0:28:49.560
<v Speaker 2>and you'll be fine. And I actually think it's like,

0:28:49.560 --> 0:28:54.440
<v Speaker 2>you know, some structures make life deeply and more easily playful,

0:28:54.440 --> 0:28:59.960
<v Speaker 2>and other structures make it really hard. Push and incentivize

0:29:00.080 --> 0:29:04.200
<v Speaker 2>and unify these external presentations of value. Example, is exactly

0:29:04.240 --> 0:29:06.440
<v Speaker 2>the point. It's a very different spirit to walk into

0:29:06.440 --> 0:29:08.360
<v Speaker 2>a game store and be like, hey, I could play anything,

0:29:08.400 --> 0:29:10.720
<v Speaker 2>I could walk away from everything. The structure of social

0:29:10.720 --> 0:29:12.360
<v Speaker 2>media and the structure of grades and the structure of

0:29:12.400 --> 0:29:15.520
<v Speaker 2>key performance indicators is the opposite. It makes a world

0:29:15.720 --> 0:29:19.920
<v Speaker 2>that is inimical to freedom. It makes a world that's

0:29:19.960 --> 0:29:22.680
<v Speaker 2>constantly pressing on us and telling us like, ooh, just

0:29:22.720 --> 0:29:24.600
<v Speaker 2>care about this little thing and you won't have to worry.

0:29:24.640 --> 0:29:26.640
<v Speaker 2>You'll be able to communicate, easy to lead to everyone

0:29:26.680 --> 0:29:30.160
<v Speaker 2>you'll be completely comprehensible, like you'll be unified. Right. The

0:29:30.200 --> 0:29:33.560
<v Speaker 2>world is constantly pushing and I'm like, you can take steps,

0:29:33.640 --> 0:29:42.040
<v Speaker 2>but it's hard because of the perfasiveness of these presentations. Look,

0:29:42.120 --> 0:29:44.120
<v Speaker 2>there are things that we can do and things that

0:29:44.160 --> 0:29:47.120
<v Speaker 2>we can't do. Like, for example, I'm also a teacher,

0:29:47.320 --> 0:29:49.720
<v Speaker 2>and in the college classes that I teach, I tell

0:29:49.720 --> 0:29:52.240
<v Speaker 2>the students don't worry about the grades. If you want

0:29:52.240 --> 0:29:54.000
<v Speaker 2>an A, I'll give you an A. It doesn't matter

0:29:54.040 --> 0:29:56.960
<v Speaker 2>to me. But that's just one class out of the

0:29:57.000 --> 0:29:59.440
<v Speaker 2>five classes that a student might be taken that semester.

0:30:00.040 --> 0:30:02.160
<v Speaker 2>So I can do whatever I want in my little

0:30:02.200 --> 0:30:05.720
<v Speaker 2>corner of the classroom, but I'm not fundamentally changing the system.

0:30:06.280 --> 0:30:09.000
<v Speaker 2>And you can decide to post a selfie on Instagram

0:30:09.040 --> 0:30:11.560
<v Speaker 2>and not look at the likes or the comments that follows,

0:30:11.920 --> 0:30:14.520
<v Speaker 2>but that doesn't stop other people from looking at your

0:30:14.600 --> 0:30:18.000
<v Speaker 2>post and judging how popular or pretty or interesting you are,

0:30:18.120 --> 0:30:20.640
<v Speaker 2>just based on those dumb little numbers under the picture.

0:30:21.480 --> 0:30:23.600
<v Speaker 2>These are the systems that have been put into place,

0:30:23.680 --> 0:30:27.200
<v Speaker 2>however arbitrary they might be by people with more money

0:30:27.360 --> 0:30:30.440
<v Speaker 2>and more power than you or me. But I do

0:30:30.480 --> 0:30:33.280
<v Speaker 2>feel like being aware that these systems are there and

0:30:33.320 --> 0:30:35.880
<v Speaker 2>that they don't always have your best interest.

0:30:35.560 --> 0:30:38.560
<v Speaker 1>At heart is helpful. I mean, this conversation definitely helped me.

0:30:39.200 --> 0:30:42.000
<v Speaker 1>So I'm not saying don't use a fitness tracker, don't

0:30:42.080 --> 0:30:45.320
<v Speaker 1>use a language learning app or whatever, but being aware

0:30:45.320 --> 0:30:47.840
<v Speaker 1>of your ultimate goal when you start using those apps

0:30:48.360 --> 0:30:51.200
<v Speaker 1>might help prevent the app from tricking you into playing

0:30:51.200 --> 0:30:52.920
<v Speaker 1>a game you never wanted to play.

0:30:54.040 --> 0:30:58.719
<v Speaker 2>Word a moment where I see the two extremes getting

0:30:58.720 --> 0:31:02.840
<v Speaker 2>more extreme. On the one hand, I see the deeper

0:31:02.880 --> 0:31:08.160
<v Speaker 2>and greater intrusiveness of KPIs and metrics, and on the

0:31:08.200 --> 0:31:12.200
<v Speaker 2>other hand, I see the flourishing of these wild, weird

0:31:12.240 --> 0:31:15.680
<v Speaker 2>ass indie games And I don't know. This is the

0:31:15.680 --> 0:31:19.040
<v Speaker 2>fight we're participating in. A like you get to be

0:31:19.120 --> 0:31:25.080
<v Speaker 2>part of this titanic struggle between the most beautiful and

0:31:25.160 --> 0:31:29.080
<v Speaker 2>the most horrible use of scoring systems to bend Soul's.

0:31:28.480 --> 0:31:30.200
<v Speaker 1>Great everybody's playing the game.

0:31:30.560 --> 0:31:33.560
<v Speaker 2>Yeah, I hope we win. I hope we do too.

0:31:37.600 --> 0:31:41.040
<v Speaker 1>Thank you so much for listening to another episode kill Switch.

0:31:41.120 --> 0:31:42.680
<v Speaker 1>If you want to talk to us, you can email

0:31:42.760 --> 0:31:46.440
<v Speaker 1>us at kill Switch at Kaleidoscope dot NYC, or if

0:31:46.480 --> 0:31:48.600
<v Speaker 1>you want to follow us, on Instagram or at kill

0:31:48.680 --> 0:31:51.960
<v Speaker 1>Switch Pod and while you still got your podcast open,

0:31:52.160 --> 0:31:54.520
<v Speaker 1>maybe leave us a review. It helps other people find

0:31:54.560 --> 0:31:57.440
<v Speaker 1>the show, which helps us keep doing our thing. Kill

0:31:57.440 --> 0:32:01.320
<v Speaker 1>Switch is hosted by Me Dexter Thomas, produced by Sena Ozaki,

0:32:01.680 --> 0:32:05.000
<v Speaker 1>darlv Potts and Julia Nutter. Our theme song is by

0:32:05.040 --> 0:32:07.880
<v Speaker 1>me and Kyle Murdoch, and Kyle also mixed the show.

0:32:08.240 --> 0:32:12.320
<v Speaker 1>From Kaleidoscope. Our executive producers are Oswa Lashin, Mangesh Hajigador,

0:32:12.680 --> 0:32:16.320
<v Speaker 1>and Kate Osborne. From iHeart, our executive producers are Katrina

0:32:16.360 --> 0:32:23.800
<v Speaker 1>Norbl and Nikki E. Tor Catch On the next One, Goodbye,