1
00:00:00,640 --> 00:00:02,680
Speaker 1: Ron an Anian. My father said, you know, you only

2
00:00:02,680 --> 00:00:05,040
Speaker 1: get one chance to lose a customer and to make

3
00:00:05,080 --> 00:00:06,920
Speaker 1: them an old customer. And it's something like that that

4
00:00:07,000 --> 00:00:09,159
Speaker 1: doesn't and that kind of stuck with me. I just

5
00:00:09,240 --> 00:00:11,440
Speaker 1: remembered that for years and years and years. You know,

6
00:00:11,480 --> 00:00:13,480
Speaker 1: you've always got to give the customer the benefit of it. Now,

7
00:00:14,480 --> 00:00:23,439
Speaker 1: the same man, the car doctor. Are there any nuts,

8
00:00:23,480 --> 00:00:25,319
Speaker 1: loses or anything that just needs a little bit of

9
00:00:25,320 --> 00:00:27,680
Speaker 1: a tweak and you'd be amazed, you know, think about

10
00:00:27,680 --> 00:00:30,680
Speaker 1: the potholes you drive over and if it rattles your feelings,

11
00:00:30,760 --> 00:00:34,280
Speaker 1: it's rattling the car, and you'll be amazed how things shift,

12
00:00:34,320 --> 00:00:37,760
Speaker 1: loosen up, and you know, lose their lose their set.

13
00:00:37,880 --> 00:00:40,800
Speaker 1: Welcome to the radio home of ron and Anian the

14
00:00:40,880 --> 00:00:45,280
Speaker 1: Car Doctor, since this is where car owners the world

15
00:00:45,360 --> 00:00:49,879
Speaker 1: overturned to for their definitive opinion on automotive repair. If

16
00:00:49,920 --> 00:00:52,640
Speaker 1: your mechanics giving you a busy signal, pick up the

17
00:00:52,680 --> 00:00:56,320
Speaker 1: phone and call in the garage. Orders are open, but

18
00:00:56,360 --> 00:00:58,920
Speaker 1: I am here to take your calls at eight five

19
00:00:58,520 --> 00:01:06,080
Speaker 1: five six and now running well, Hello and thanks stopping

20
00:01:06,120 --> 00:01:08,120
Speaker 1: by the garage today. I'm on Anie in the Car Doctor,

21
00:01:08,160 --> 00:01:09,800
Speaker 1: here to take your calls and answer your questions at

22
00:01:10,920 --> 00:01:14,959
Speaker 1: five zero zero. Let's let's get into the phones right away. UM.

23
00:01:14,959 --> 00:01:16,800
Speaker 1: I've got time for stories later on if I have

24
00:01:16,880 --> 00:01:20,400
Speaker 1: any well, not that I wouldn't have any. Um, Tom's

25
00:01:20,400 --> 00:01:22,880
Speaker 1: hoping I don't, but I do. UM. Let's go talk

26
00:01:22,920 --> 00:01:25,679
Speaker 1: to Frank in Illinois, leven Toyota Highlander. Frank, welcome to

27
00:01:25,680 --> 00:01:28,959
Speaker 1: the car doctor, sir. How can I help well? I

28
00:01:29,080 --> 00:01:34,720
Speaker 1: enjoy your show. Thank you, leaving Highlander just broken in

29
00:01:34,880 --> 00:01:38,400
Speaker 1: almost two hundred thousand runs for all just broken in. Brother,

30
00:01:38,720 --> 00:01:45,399
Speaker 1: go ahead once it's got below fort Is fall. Sometimes

31
00:01:45,400 --> 00:01:48,240
Speaker 1: when I pull out to get on the highway, you

32
00:01:48,360 --> 00:01:51,960
Speaker 1: may get a little of surging somewhere up to speed.

33
00:01:52,600 --> 00:01:55,120
Speaker 1: You may not. It doesn't do it all the time.

34
00:01:56,000 --> 00:01:59,000
Speaker 1: I took it to Old Riley's. Of course, no code showed.

35
00:01:59,120 --> 00:02:01,240
Speaker 1: So I took it to another garage that they could

36
00:02:01,360 --> 00:02:07,000
Speaker 1: run all the other codes, and nothing's tending, nothing showing anywhere.

37
00:02:07,040 --> 00:02:09,280
Speaker 1: They couldn't find anything other than when he drove it,

38
00:02:09,720 --> 00:02:11,920
Speaker 1: he said he thought it was a little slow shifting

39
00:02:12,000 --> 00:02:17,520
Speaker 1: into high year, so he claimed the slattal body on

40
00:02:17,639 --> 00:02:20,720
Speaker 1: that And then I drove it and it still had

41
00:02:20,800 --> 00:02:25,760
Speaker 1: the same issue. I had changed on the transmission about

42
00:02:25,800 --> 00:02:28,800
Speaker 1: eight thousand miles ago ahead, drained part of the flood,

43
00:02:29,160 --> 00:02:32,120
Speaker 1: put in the more flood, and Susan warms up here,

44
00:02:32,120 --> 00:02:35,800
Speaker 1: I want to drop an change the field and so forth.

45
00:02:36,280 --> 00:02:39,840
Speaker 1: But also since it dropped down to well, we're about

46
00:02:39,840 --> 00:02:45,240
Speaker 1: fifteen degrees right now. Two times I started it up

47
00:02:46,040 --> 00:02:48,480
Speaker 1: always in the drive and let it set for a minute,

48
00:02:48,560 --> 00:02:52,240
Speaker 1: and then I went to go forward and it acts

49
00:02:52,280 --> 00:02:55,880
Speaker 1: like the transmission was slipping, so I backed it back

50
00:02:55,919 --> 00:02:59,720
Speaker 1: in the driveway, took another vehicle town come back, started

51
00:02:59,720 --> 00:03:03,760
Speaker 1: at a manually with the automatic, put it in dear

52
00:03:04,400 --> 00:03:07,200
Speaker 1: when they had whip right on out. So I don't

53
00:03:07,200 --> 00:03:10,960
Speaker 1: know if I got two problems one problem but no codes,

54
00:03:11,080 --> 00:03:15,120
Speaker 1: nothing standing shows anywhere. Okay, So from from your description,

55
00:03:15,840 --> 00:03:17,840
Speaker 1: it almost sounds like you have two problems. Not to

56
00:03:18,040 --> 00:03:19,680
Speaker 1: not to give you the bad news, but I will,

57
00:03:20,160 --> 00:03:24,399
Speaker 1: all right, And you're taking correct steps, but you're you're

58
00:03:24,480 --> 00:03:27,760
Speaker 1: you're you're missing a step all right in that you know,

59
00:03:28,000 --> 00:03:30,800
Speaker 1: let's let's go, let's go further. All right, You've looked

60
00:03:30,840 --> 00:03:32,919
Speaker 1: for codes both on the O B D two side.

61
00:03:32,960 --> 00:03:36,119
Speaker 1: That's what o'rallyoto parts will do. And then your mechanic

62
00:03:36,200 --> 00:03:39,600
Speaker 1: was looking your make, model, manufacturer specific. He tends to

63
00:03:39,600 --> 00:03:42,040
Speaker 1: get a little bit more involved. That's what he would do,

64
00:03:42,480 --> 00:03:46,000
Speaker 1: all right, and there's no codes, okay, well then it

65
00:03:46,080 --> 00:03:50,120
Speaker 1: must not be broken. Well or okay, let's go look

66
00:03:50,160 --> 00:03:53,960
Speaker 1: at vital signs, all right. Where's cool where's cooling temp?

67
00:03:54,040 --> 00:03:57,320
Speaker 1: Where's fuel trim? What's the mass airflow reporting? What does

68
00:03:57,360 --> 00:04:00,480
Speaker 1: calculated load look like? If the vehicles city at idle?

69
00:04:00,960 --> 00:04:03,840
Speaker 1: What's throttle angle? What what sort of feedback is it

70
00:04:03,920 --> 00:04:06,520
Speaker 1: giving the computer and telling it where it's at? You know,

71
00:04:06,520 --> 00:04:08,080
Speaker 1: we we've we've got to start to get in the

72
00:04:08,120 --> 00:04:10,960
Speaker 1: habit of looking at heart rate and blood pressure. You know,

73
00:04:11,120 --> 00:04:14,480
Speaker 1: it's it's it's that important in terms of indicators of

74
00:04:14,480 --> 00:04:18,960
Speaker 1: of of what could be all right. For example, if

75
00:04:19,000 --> 00:04:23,680
Speaker 1: if I was driving this looking at fuel trim and

76
00:04:23,880 --> 00:04:26,800
Speaker 1: all of a sudden fuel trims went negative and the

77
00:04:26,800 --> 00:04:29,599
Speaker 1: engine started to run pot run badly, and then all

78
00:04:29,600 --> 00:04:31,440
Speaker 1: of a sudden it started to run good again, fuel

79
00:04:31,480 --> 00:04:35,159
Speaker 1: trims came back to the positive side. I'd start to

80
00:04:35,160 --> 00:04:37,640
Speaker 1: think about, you know, what can affect fuel trims like that?

81
00:04:37,680 --> 00:04:41,680
Speaker 1: Could I have an air fuel sensor failing? Well? Maybe?

82
00:04:42,160 --> 00:04:45,280
Speaker 1: Um I believe on this particular vehicle. The downstream O

83
00:04:45,400 --> 00:04:47,839
Speaker 1: two's are gonna guide fuel trim. I would start to

84
00:04:47,880 --> 00:04:50,360
Speaker 1: monitor sensors. Do I ever see a negative O two

85
00:04:50,360 --> 00:04:54,400
Speaker 1: censor voltage? UM Negative O two censor voltage is generally

86
00:04:54,400 --> 00:04:57,240
Speaker 1: considered an early warning sign of a failing O two,

87
00:04:57,680 --> 00:04:59,800
Speaker 1: and it may or may not set a fault code.

88
00:05:00,120 --> 00:05:01,919
Speaker 1: The other thing I want to think about, you said,

89
00:05:01,960 --> 00:05:06,200
Speaker 1: since it got cold, you know what's minimum? What's minimum

90
00:05:06,240 --> 00:05:09,520
Speaker 1: cooling temperature? I believe minimum cooling temperature for this vehicle

91
00:05:09,600 --> 00:05:12,360
Speaker 1: is one seventy two off the top of my head.

92
00:05:12,839 --> 00:05:15,680
Speaker 1: Is it maintaining that? Is it starting to get down

93
00:05:15,720 --> 00:05:18,720
Speaker 1: one seventy four? Is it a couple of degrees off?

94
00:05:18,760 --> 00:05:22,920
Speaker 1: And that couple of degrees will affect, you know, how

95
00:05:22,960 --> 00:05:25,520
Speaker 1: this vehicle operates and runs. It's gonna change it's it's

96
00:05:25,560 --> 00:05:28,599
Speaker 1: it's it's operating strategy. The other thing I want to

97
00:05:28,600 --> 00:05:31,880
Speaker 1: think about is could I have a failing or an

98
00:05:31,880 --> 00:05:36,320
Speaker 1: out of calibration mass airflow sensor? For example, there's a

99
00:05:36,440 --> 00:05:39,120
Speaker 1: there's a pit, there's a piece of data streaming in

100
00:05:39,160 --> 00:05:43,000
Speaker 1: that vehicle, Like a lot of vehicles today, cold calculated load.

101
00:05:43,720 --> 00:05:47,839
Speaker 1: Calculated load is a combined measured value of how much

102
00:05:47,920 --> 00:05:50,880
Speaker 1: strain the computer believes the vehicle is under how much

103
00:05:50,960 --> 00:05:54,480
Speaker 1: load it's under calculated load? If and it comes from

104
00:05:54,520 --> 00:05:57,840
Speaker 1: a variety of inputs. If you were to take a

105
00:05:57,960 --> 00:06:02,400
Speaker 1: known good vehicle out for a rod and um if

106
00:06:02,400 --> 00:06:04,359
Speaker 1: you would take a known good vehicle out for a

107
00:06:04,480 --> 00:06:10,159
Speaker 1: ride and and um uh put your foot through the headlight,

108
00:06:10,240 --> 00:06:12,920
Speaker 1: as I like to say, from zero to a hundred

109
00:06:13,320 --> 00:06:14,880
Speaker 1: you would see you would see it go to a

110
00:06:14,920 --> 00:06:20,360
Speaker 1: hundred percent. You'd see, you know, nine calculated loads showing

111
00:06:20,760 --> 00:06:24,960
Speaker 1: proper response. What's this vehicle's calculated load? What does this

112
00:06:25,120 --> 00:06:28,640
Speaker 1: vehicle give us back in terms of under full drest?

113
00:06:28,680 --> 00:06:32,360
Speaker 1: Can it? Can it get over se can get when

114
00:06:32,360 --> 00:06:35,120
Speaker 1: it's in the mood for this problem to happen, or

115
00:06:35,320 --> 00:06:37,200
Speaker 1: or or what is it like when this vehicle is

116
00:06:37,320 --> 00:06:40,480
Speaker 1: allegedly running good? We start to think about mass air

117
00:06:40,520 --> 00:06:44,640
Speaker 1: flows out of calibration. Last, is the air intake duck,

118
00:06:44,760 --> 00:06:47,240
Speaker 1: the duck that runs between the air box and the

119
00:06:47,240 --> 00:06:51,240
Speaker 1: mass airflow sensor. Are the clamps tight? Is the bellows

120
00:06:51,360 --> 00:06:56,200
Speaker 1: in good condition? Is are there any leaks any signs

121
00:06:56,279 --> 00:06:58,839
Speaker 1: of possible leaks? So those are the things you've got

122
00:06:58,839 --> 00:07:01,440
Speaker 1: to kind of, you know, start to look at of course,

123
00:07:01,440 --> 00:07:04,760
Speaker 1: at two hundred thousand miles, you know, just oil changes

124
00:07:04,800 --> 00:07:06,400
Speaker 1: up to this point, or you know, what have you

125
00:07:06,520 --> 00:07:09,080
Speaker 1: done up to this point? Of course, spark plugs must

126
00:07:09,080 --> 00:07:10,800
Speaker 1: have been done once. And I'm not gonna say plugs

127
00:07:10,800 --> 00:07:13,480
Speaker 1: are gonna solve this problem. But just a good form

128
00:07:13,520 --> 00:07:17,960
Speaker 1: of maintenance and then a solid carbon cleaning, a real

129
00:07:18,000 --> 00:07:21,440
Speaker 1: carbon cleaning, regular fuel system maintenance is obviously to this

130
00:07:21,600 --> 00:07:24,760
Speaker 1: vehicle's advantage. And that's as far as the engine is concerned.

131
00:07:25,400 --> 00:07:29,360
Speaker 1: The trans issue sounds like a trans issue, and it

132
00:07:29,400 --> 00:07:32,560
Speaker 1: may be it may be the beginning of an impending

133
00:07:32,600 --> 00:07:35,960
Speaker 1: issue there that tells me, you know, that's that's a

134
00:07:36,000 --> 00:07:39,960
Speaker 1: separate event. But looking at the things I suggested to

135
00:07:40,040 --> 00:07:42,920
Speaker 1: look at may tell us, hey, we know it's good.

136
00:07:43,160 --> 00:07:44,520
Speaker 1: You may come back to me next week and go

137
00:07:44,640 --> 00:07:47,320
Speaker 1: run fuel trims perfect. I never see a go negative

138
00:07:47,600 --> 00:07:50,280
Speaker 1: calculated loads on the on the money throttle angles where

139
00:07:50,320 --> 00:07:52,760
Speaker 1: it's supposed to be cool attempt couldn't be any better.

140
00:07:53,400 --> 00:07:55,040
Speaker 1: You know what, then, I'm gonna tell you, Frank, it

141
00:07:55,080 --> 00:07:57,800
Speaker 1: sounds like you've got trans issues, and focus on that.

142
00:07:58,920 --> 00:08:00,880
Speaker 1: Either way, I got you this ei. Either way I

143
00:08:00,880 --> 00:08:03,280
Speaker 1: got you to the end of the problem. Makes sense.

144
00:08:04,560 --> 00:08:08,160
Speaker 1: Yet it makes sense there. And like I said, the

145
00:08:08,160 --> 00:08:13,440
Speaker 1: synthetic oil have used every five thousand max. And uh

146
00:08:14,160 --> 00:08:18,480
Speaker 1: use the uh the additives for the tank you recommended

147
00:08:18,600 --> 00:08:22,640
Speaker 1: for the fuel, do that about every five thousand miles.

148
00:08:23,000 --> 00:08:26,720
Speaker 1: Everything and check the airfielder and all that clean. Everything

149
00:08:26,760 --> 00:08:28,840
Speaker 1: seems to be good tight. But I'll go ahead and

150
00:08:28,880 --> 00:08:32,880
Speaker 1: follow up with the the good mechanic we got and

151
00:08:32,920 --> 00:08:35,800
Speaker 1: I'll give him these suggistence. Now let him do this.

152
00:08:35,880 --> 00:08:39,840
Speaker 1: Look at you know, don't don't I always say, don't

153
00:08:40,000 --> 00:08:43,920
Speaker 1: fall on the sword of there's no coach. There's nothing

154
00:08:43,960 --> 00:08:48,240
Speaker 1: wrong with it, right, you know, there's there's there's always

155
00:08:48,440 --> 00:08:52,280
Speaker 1: something to go look at. There's always something that will

156
00:08:52,320 --> 00:08:55,640
Speaker 1: you know, give you an indicator, all right? Uh, you

157
00:08:55,679 --> 00:08:58,640
Speaker 1: know we didn't even talk about mode six. Mode six

158
00:08:58,720 --> 00:09:02,480
Speaker 1: are the computer test that the vehicle's computer runs to

159
00:09:02,600 --> 00:09:07,320
Speaker 1: determine is something beginning to fail? Has something failed? Mode

160
00:09:07,320 --> 00:09:09,280
Speaker 1: six would be the same. And I tell this story

161
00:09:09,320 --> 00:09:11,040
Speaker 1: here all the time. If you're a regular listening, you

162
00:09:11,080 --> 00:09:13,240
Speaker 1: know what I'm gonna tell you. You wake up Monday,

163
00:09:13,240 --> 00:09:15,520
Speaker 1: your throats a little scratchy. You wake up Tuesday, your

164
00:09:15,520 --> 00:09:18,440
Speaker 1: eyes are starting to water. By Wednesday, you've got a

165
00:09:18,440 --> 00:09:22,240
Speaker 1: cold and a sore throat. Well, Monday, Monday, and Tuesday,

166
00:09:22,320 --> 00:09:25,679
Speaker 1: mode six was running tests in the vehicle. Same, Yeah,

167
00:09:25,800 --> 00:09:28,320
Speaker 1: something doesn't look quite right. And then it did the

168
00:09:28,360 --> 00:09:30,160
Speaker 1: same thing on Tuesday when you went out, and on

169
00:09:30,200 --> 00:09:32,240
Speaker 1: Wednesday it turned on the check engine lighting said a

170
00:09:32,240 --> 00:09:36,079
Speaker 1: hard code. You know, is what can mode six data

171
00:09:36,120 --> 00:09:39,040
Speaker 1: tell us? If your mechanic has access to mode six,

172
00:09:39,040 --> 00:09:41,320
Speaker 1: and he should depending upon the quality level of his

173
00:09:41,360 --> 00:09:44,040
Speaker 1: scan tool, you know, go in there and say, hey,

174
00:09:44,120 --> 00:09:46,520
Speaker 1: you know, yeah, we're seeing this test failed. Maybe we're

175
00:09:46,520 --> 00:09:49,920
Speaker 1: seeing some misfire counts. Maybe we're seeing fuel trim out

176
00:09:49,920 --> 00:09:51,840
Speaker 1: of the realm. Maybe we're seeing the beginnings of a

177
00:09:51,880 --> 00:09:54,480
Speaker 1: slow two censor. A lot of things to look at.

178
00:09:54,559 --> 00:09:57,800
Speaker 1: Codes aren't the last in the beginning. Um, you know,

179
00:09:58,160 --> 00:10:02,040
Speaker 1: my my diagnostic check. When I do a diagnosis on

180
00:10:02,080 --> 00:10:05,680
Speaker 1: a car, the short list, the short the things I

181
00:10:05,760 --> 00:10:08,080
Speaker 1: look at when I need to get my brain back

182
00:10:08,160 --> 00:10:12,720
Speaker 1: to center. The short list is twenty four steps, all right.

183
00:10:13,640 --> 00:10:18,480
Speaker 1: The long list is I think, all right, So there's

184
00:10:18,559 --> 00:10:21,320
Speaker 1: there's always something to look at. One of these days

185
00:10:21,320 --> 00:10:23,720
Speaker 1: I'll publish. I'll publish at least the short list. It's

186
00:10:23,760 --> 00:10:26,320
Speaker 1: just it's something i've worked on. Over the years that

187
00:10:26,520 --> 00:10:28,960
Speaker 1: you know, I've I've evolved as times have gone on.

188
00:10:29,080 --> 00:10:32,920
Speaker 1: But um, you know, it's just there. There's always something

189
00:10:32,960 --> 00:10:35,360
Speaker 1: to look at. So go do those things. Call me

190
00:10:35,400 --> 00:10:39,000
Speaker 1: back if you need more, Frank, I'll do that now.

191
00:10:39,240 --> 00:10:41,400
Speaker 1: Having get on as soon as I can. Okay, you'll

192
00:10:41,440 --> 00:10:43,679
Speaker 1: be well. You stay well, my friend. Thank you, You're

193
00:10:43,760 --> 00:10:47,880
Speaker 1: very welcome. Bye bye. Um. Yeah, listen, there's there's always

194
00:10:48,000 --> 00:10:50,840
Speaker 1: more to go look at. Bottom line, it's not just

195
00:10:50,920 --> 00:10:53,319
Speaker 1: predicated or built on the fact of all the car

196
00:10:53,360 --> 00:10:55,880
Speaker 1: has codes. The car doesn't have codes, what's wrong with it?

197
00:10:55,960 --> 00:10:59,520
Speaker 1: So just just just some simpler things to think about.

198
00:10:59,679 --> 00:11:01,280
Speaker 1: I'm in any of the card doctor, I'm gonna pull

199
00:11:01,280 --> 00:11:02,920
Speaker 1: over and take a pause. I'll return right after this.

200
00:11:02,960 --> 00:11:19,680
Speaker 1: Don't go away. Need advice on how to maintaining that

201
00:11:19,720 --> 00:11:22,800
Speaker 1: classic g t O. Ron is the guy five five

202
00:11:22,960 --> 00:11:28,040
Speaker 1: five zero nine zero zero. Here's Ron. Hey have you? Um,

203
00:11:28,640 --> 00:11:30,640
Speaker 1: let me tell you this story first. So I just

204
00:11:30,679 --> 00:11:33,600
Speaker 1: want to let's do a simple tip, um, and I

205
00:11:33,679 --> 00:11:37,880
Speaker 1: do this. I do this because, um, recently, one of

206
00:11:37,920 --> 00:11:40,120
Speaker 1: my daughters was out till lunch with a girlfriend and

207
00:11:40,160 --> 00:11:43,520
Speaker 1: they had a question about the girlfriends tires on her

208
00:11:43,640 --> 00:11:48,160
Speaker 1: used vehicle. And Rachel ended up calling me up and saying, hey, Dad,

209
00:11:48,200 --> 00:11:50,280
Speaker 1: you know, can you tell me about the Lindsay's tires?

210
00:11:50,280 --> 00:11:52,559
Speaker 1: Does she need tires? Like I can see this through

211
00:11:52,600 --> 00:11:55,160
Speaker 1: the phone range, you know? Um, so I asked the

212
00:11:55,200 --> 00:11:57,520
Speaker 1: I asked the obvious questions. I asked Lindsay. I said, Lindsay,

213
00:11:57,640 --> 00:11:59,440
Speaker 1: you know how long have you owned the car? She

214
00:11:59,440 --> 00:12:00,960
Speaker 1: said about two and a half years? And you know

215
00:12:00,960 --> 00:12:02,600
Speaker 1: how many miles have you driven it? While I bought

216
00:12:02,600 --> 00:12:05,040
Speaker 1: it with fifty five thousand on it, it's got eighty

217
00:12:05,080 --> 00:12:06,920
Speaker 1: two thousand on it or some number. I think we

218
00:12:07,000 --> 00:12:09,760
Speaker 1: calculated it out. It was gone about twenty six thousand miles.

219
00:12:09,920 --> 00:12:12,600
Speaker 1: And I said it couldn't need tires because she believed

220
00:12:12,640 --> 00:12:14,200
Speaker 1: that they had put tires on the car when she

221
00:12:14,240 --> 00:12:17,240
Speaker 1: purchased it. And her next question was, you know, my

222
00:12:17,320 --> 00:12:19,120
Speaker 1: first question was obviously how old are the tires? We

223
00:12:19,160 --> 00:12:21,880
Speaker 1: knew now they're three years older, so um, you know.

224
00:12:21,920 --> 00:12:23,920
Speaker 1: My next question was, you know how long have you driven?

225
00:12:23,960 --> 00:12:26,760
Speaker 1: I knew that now, and I said, you know, have

226
00:12:26,840 --> 00:12:31,040
Speaker 1: you looked at the tread? What's tire tread? And I'm

227
00:12:31,080 --> 00:12:34,679
Speaker 1: not saying that in a derogatory way, it's just you know,

228
00:12:35,520 --> 00:12:37,080
Speaker 1: you know, you ever think that in high school one

229
00:12:37,120 --> 00:12:38,720
Speaker 1: of the biggest mistakes they ever made was they never

230
00:12:38,760 --> 00:12:40,520
Speaker 1: taught kids had to balance a checkbook or what a

231
00:12:40,600 --> 00:12:43,120
Speaker 1: checkbook is. Right, they knew how to spend the money

232
00:12:43,280 --> 00:12:44,679
Speaker 1: and how to keep track of it. I think that

233
00:12:44,720 --> 00:12:47,000
Speaker 1: should be part of any high school curriculum. Well, I

234
00:12:47,040 --> 00:12:52,280
Speaker 1: I understand that we can't put everybody into an auto

235
00:12:52,320 --> 00:12:55,800
Speaker 1: mechanics class, but I think in the life lessons curriculum,

236
00:12:55,880 --> 00:12:57,400
Speaker 1: I think one of the things we should add is

237
00:12:57,640 --> 00:12:59,600
Speaker 1: how to check your tires, how to check your oil,

238
00:12:59,640 --> 00:13:02,200
Speaker 1: how to talk to people, you know, social cues when

239
00:13:02,200 --> 00:13:05,040
Speaker 1: you're walking into a repair shop, what to expect, you know,

240
00:13:05,679 --> 00:13:08,840
Speaker 1: when you're asking somebody to repair your vehicle, what what

241
00:13:09,000 --> 00:13:12,560
Speaker 1: to look for. And I said to Lindsey, I said, okay,

242
00:13:12,640 --> 00:13:14,800
Speaker 1: I said, you know, take a penny. As the oldest

243
00:13:14,800 --> 00:13:18,479
Speaker 1: thing in the world, I thought, I said, take a penny.

244
00:13:18,679 --> 00:13:23,280
Speaker 1: Put Lincoln's head towards the tread. Kind of rhymes, doesn't it.

245
00:13:23,920 --> 00:13:27,680
Speaker 1: And you know, stick Lincoln's head in the tread of

246
00:13:27,679 --> 00:13:30,559
Speaker 1: the tire. If you can see the top of his head,

247
00:13:31,080 --> 00:13:34,080
Speaker 1: the tires worn out, the tread is too low. And

248
00:13:34,120 --> 00:13:37,640
Speaker 1: then I explained about tread depth indicators. Tread depth indicators

249
00:13:38,040 --> 00:13:40,720
Speaker 1: are the bar that runs the width of the tire,

250
00:13:41,440 --> 00:13:45,200
Speaker 1: and basically, if the tread depth indicator is worn, even

251
00:13:45,240 --> 00:13:47,840
Speaker 1: across the tires worn out, you always want to do

252
00:13:47,880 --> 00:13:53,560
Speaker 1: the Lincoln Penny test to the tread depth indicator. Okay, um,

253
00:13:53,600 --> 00:13:56,360
Speaker 1: just to get a barometer for how much exposure that that,

254
00:13:56,520 --> 00:13:58,200
Speaker 1: you know, the top of his head is gonna have

255
00:13:58,600 --> 00:14:00,320
Speaker 1: in terms of how worn is the tread at it.

256
00:14:00,320 --> 00:14:02,200
Speaker 1: It's it's really kind of important. It's a it's a

257
00:14:02,200 --> 00:14:04,960
Speaker 1: big test of you know, how bad are the tires.

258
00:14:05,280 --> 00:14:08,360
Speaker 1: But if your tires are two to three years old

259
00:14:08,920 --> 00:14:13,120
Speaker 1: and your car has thirty thousand miles on it, don't

260
00:14:13,200 --> 00:14:16,280
Speaker 1: just assume they're okay. It wouldn't be It wouldn't hurt

261
00:14:16,760 --> 00:14:19,200
Speaker 1: to have somebody look at them, or at the very

262
00:14:19,280 --> 00:14:23,880
Speaker 1: least do the tread depth test yourself. And I said

263
00:14:23,920 --> 00:14:25,520
Speaker 1: to both of them, I said, you know, I'm gonna

264
00:14:25,560 --> 00:14:29,040
Speaker 1: have to do am I'm gonna have to do a

265
00:14:29,600 --> 00:14:31,400
Speaker 1: video on some of the simpler things and get some

266
00:14:31,440 --> 00:14:33,280
Speaker 1: things up on the YouTube channel. I haven't had time,

267
00:14:33,320 --> 00:14:35,920
Speaker 1: and there's always just something a buzz that keeps me

268
00:14:35,960 --> 00:14:37,360
Speaker 1: from doing that. But I think I've got to get

269
00:14:37,400 --> 00:14:39,840
Speaker 1: back to more doing the basics and talking to all

270
00:14:39,840 --> 00:14:41,960
Speaker 1: of you about the basics, the simple little things about

271
00:14:42,040 --> 00:14:44,760
Speaker 1: keeping cars going, because uh, you know, I get into

272
00:14:44,800 --> 00:14:47,840
Speaker 1: these fuel trim conversations and calculated load and everything else,

273
00:14:48,200 --> 00:14:50,680
Speaker 1: and it probably goes over a lot of people's heads,

274
00:14:50,720 --> 00:14:52,480
Speaker 1: I guess, and I apologize for that. I've got to

275
00:14:52,480 --> 00:14:54,560
Speaker 1: get back to the basics of what to look for

276
00:14:54,640 --> 00:14:56,880
Speaker 1: and you know, how to know when when when things

277
00:14:56,920 --> 00:14:59,720
Speaker 1: are going to affect you and hit you in the pocketbook. So, um,

278
00:14:59,760 --> 00:15:02,360
Speaker 1: if that simple questions, send them to me. And we're

279
00:15:02,360 --> 00:15:05,600
Speaker 1: still collecting some of your mechanics nightmare stories, UM, I

280
00:15:05,720 --> 00:15:08,120
Speaker 1: enjoy those. I've been reading through those, and we'll probably

281
00:15:08,120 --> 00:15:09,480
Speaker 1: start to talk about a few of those in the

282
00:15:09,520 --> 00:15:12,520
Speaker 1: coming weeks too. It seems that as I look at

283
00:15:12,560 --> 00:15:16,440
Speaker 1: the mechanical failures of the mechanic nightmare stories, the biggest

284
00:15:16,480 --> 00:15:18,680
Speaker 1: one that keeps cropping up is the mechanics said he

285
00:15:18,720 --> 00:15:21,400
Speaker 1: was going to do this, and he ended up doing that,

286
00:15:22,240 --> 00:15:24,680
Speaker 1: and I had nothing in writing. And I think that's

287
00:15:24,760 --> 00:15:28,280
Speaker 1: probably if there was a theme for common mistakes, is

288
00:15:28,320 --> 00:15:32,000
Speaker 1: to get something in writing, is to sign something, you know.

289
00:15:32,400 --> 00:15:35,440
Speaker 1: As I've said before, when you walk into a repair shop,

290
00:15:36,120 --> 00:15:40,560
Speaker 1: my car needs this. You're contracting with them. You're you're

291
00:15:40,600 --> 00:15:43,080
Speaker 1: you're signing a verbal contract. If you get it in writing,

292
00:15:44,120 --> 00:15:46,160
Speaker 1: you know, all to the better. It keeps everybody's feet

293
00:15:46,200 --> 00:15:48,600
Speaker 1: to the fire, and it kind of keeps everybody on est.

294
00:15:48,680 --> 00:15:51,360
Speaker 1: People don't forget um. So you know, you want to

295
00:15:51,360 --> 00:15:53,480
Speaker 1: think about that, and you know it's a lot better

296
00:15:53,520 --> 00:15:56,080
Speaker 1: for you until you build a relationship with that person.

297
00:15:56,480 --> 00:15:58,360
Speaker 1: You know, if you've been to that shop half a

298
00:15:58,360 --> 00:16:01,320
Speaker 1: dozen times and every time they've done what they're supposed

299
00:16:01,360 --> 00:16:05,160
Speaker 1: to do and they've they've been great. You know, I'm

300
00:16:05,160 --> 00:16:08,000
Speaker 1: not necessarily saying you have to. It's to your advantage

301
00:16:08,240 --> 00:16:10,720
Speaker 1: as a comfort level, right. Uh, you know, when you're

302
00:16:10,720 --> 00:16:12,960
Speaker 1: getting your car fixed, you've got to find your comfort level.

303
00:16:13,000 --> 00:16:15,400
Speaker 1: It's uh, it's like yesterday I went and got a haircut.

304
00:16:15,440 --> 00:16:19,040
Speaker 1: I got a mall cut and um, you know, I

305
00:16:19,080 --> 00:16:21,080
Speaker 1: went to the to the barber I've been going to

306
00:16:21,200 --> 00:16:24,600
Speaker 1: of Layton. Um, the guy I normally used wasn't there,

307
00:16:24,600 --> 00:16:25,920
Speaker 1: and I just went to the next guy. And you

308
00:16:25,960 --> 00:16:28,280
Speaker 1: know what, so far, there's there's four guys in the shop.

309
00:16:28,680 --> 00:16:30,440
Speaker 1: I've now had three guys cut my hair because I'm

310
00:16:30,440 --> 00:16:32,480
Speaker 1: gonna build a relationship with all of them this way.

311
00:16:32,520 --> 00:16:34,320
Speaker 1: When I go, anybody can cut my hair because I'm

312
00:16:34,560 --> 00:16:36,240
Speaker 1: I don't wanna have to necessarily wait. I don't have

313
00:16:36,280 --> 00:16:39,680
Speaker 1: that kind of time, and I'm you know, I want

314
00:16:39,880 --> 00:16:41,440
Speaker 1: I want everybody to know what's going on. You know,

315
00:16:41,480 --> 00:16:43,240
Speaker 1: when Ron walks in, here's how he gets his hair cut.

316
00:16:43,360 --> 00:16:46,200
Speaker 1: Kind of a thing. When when Tom walks into repair shop,

317
00:16:47,360 --> 00:16:49,520
Speaker 1: he wants to know that everybody in the shop, not

318
00:16:49,640 --> 00:16:52,120
Speaker 1: just the service writer, is going to do a good job.

319
00:16:52,160 --> 00:16:53,840
Speaker 1: He wants to know that everybody's gonna do a great

320
00:16:53,920 --> 00:16:56,400
Speaker 1: job and take care of his car. Um, you know,

321
00:16:56,440 --> 00:17:02,000
Speaker 1: and so should you. It's it's really just that because um,

322
00:17:02,040 --> 00:17:04,159
Speaker 1: you know, automobiles and getting your car fix is a

323
00:17:04,280 --> 00:17:07,280
Speaker 1: very strong and important relationship. And uh, you know, in

324
00:17:07,280 --> 00:17:10,439
Speaker 1: the case of lindsay, going back to her tires, um,

325
00:17:10,720 --> 00:17:13,399
Speaker 1: young lady, you know, in her in her late twenties,

326
00:17:13,440 --> 00:17:15,520
Speaker 1: early thirties, she's, you know, trying to figure out how

327
00:17:15,560 --> 00:17:17,679
Speaker 1: to make a car keep on going because it's such

328
00:17:17,680 --> 00:17:20,800
Speaker 1: an important part of everybody's life that you know, how

329
00:17:20,840 --> 00:17:23,200
Speaker 1: do I know where my tires are bad? Ask yourself

330
00:17:23,200 --> 00:17:25,280
Speaker 1: the question, how long has it been since they were

331
00:17:25,280 --> 00:17:28,040
Speaker 1: looked at. How old is the car? How many miles

332
00:17:28,040 --> 00:17:31,159
Speaker 1: have you driven? If the car's got thirty thousand miles

333
00:17:31,160 --> 00:17:34,400
Speaker 1: on it, and hopefully you've been rotating the tires all

334
00:17:34,400 --> 00:17:36,399
Speaker 1: this time, moving them front to back in some kind

335
00:17:36,440 --> 00:17:39,719
Speaker 1: of orderly fashion, then you know you've got to know

336
00:17:39,800 --> 00:17:42,440
Speaker 1: that and realize that, uh, you know, it may be

337
00:17:42,600 --> 00:17:45,679
Speaker 1: time to look at them. We've got some cars out there. Um,

338
00:17:45,720 --> 00:17:47,400
Speaker 1: not to be labor the point, but we've got some

339
00:17:47,440 --> 00:17:51,040
Speaker 1: cars out there that Lexus, for example, some of the

340
00:17:51,119 --> 00:17:54,600
Speaker 1: higher line Lexus is for whatever reason, are chewing up

341
00:17:54,680 --> 00:17:58,040
Speaker 1: tires and twenty five thou miles or less and I

342
00:17:58,040 --> 00:18:00,920
Speaker 1: mean just flat worn out right down to the tread

343
00:18:01,000 --> 00:18:04,800
Speaker 1: depth indicators. Brand new Lexus is good alignment. Just it's

344
00:18:05,040 --> 00:18:09,080
Speaker 1: getting to be a characteristic Ford Explorers are tough on tires.

345
00:18:09,320 --> 00:18:12,040
Speaker 1: Some of the Escapes are tough on tires. So I

346
00:18:12,119 --> 00:18:14,560
Speaker 1: don't assume because the vehicle is lower it's got what

347
00:18:14,600 --> 00:18:18,119
Speaker 1: you perceive as low mileage, it um it doesn't need them.

348
00:18:18,359 --> 00:18:20,240
Speaker 1: You should take a look at them, because they're they're

349
00:18:20,320 --> 00:18:22,480
Speaker 1: very important. And know that when you go in for

350
00:18:22,520 --> 00:18:24,879
Speaker 1: tires in this day and age, it might not necessarily

351
00:18:24,920 --> 00:18:26,520
Speaker 1: be a quick turnaround. You may have to leave it

352
00:18:26,560 --> 00:18:28,640
Speaker 1: a day to get the tires you want of known

353
00:18:28,720 --> 00:18:30,879
Speaker 1: good quality. I'm running any of the car Doctor. I'll

354
00:18:30,920 --> 00:18:57,720
Speaker 1: be back right after this. Don't go away. Welcome back

355
00:18:58,240 --> 00:19:01,439
Speaker 1: the car Doctor. Recent article and um yeah, this was

356
00:19:01,520 --> 00:19:05,359
Speaker 1: business written by UH Chris Stokell Walker. UH talks about

357
00:19:05,359 --> 00:19:07,439
Speaker 1: the US is refusing to fall in love with electric

358
00:19:07,480 --> 00:19:11,080
Speaker 1: vehicles and um, I was reading this this past week

359
00:19:11,560 --> 00:19:14,240
Speaker 1: and it's a December twenty sales and electric vehicles overtook

360
00:19:14,280 --> 00:19:16,160
Speaker 1: sales of diesel cars for the first time. In Europe,

361
00:19:16,160 --> 00:19:18,399
Speaker 1: was a hundred seventy six thousand electric vehicles rolled out

362
00:19:18,400 --> 00:19:20,840
Speaker 1: of card dealerships. At the same time, in China, the

363
00:19:20,840 --> 00:19:24,040
Speaker 1: country's automotive industry announced that electric vehicle sales for the

364
00:19:24,119 --> 00:19:27,720
Speaker 1: year balloon by a hundred fifty percent compared with And

365
00:19:27,920 --> 00:19:29,560
Speaker 1: the article goes on to talk about the who and

366
00:19:29,600 --> 00:19:31,240
Speaker 1: the y and the how, and it's it says it's

367
00:19:31,240 --> 00:19:34,120
Speaker 1: not happening here in the US, and it's interesting. There's

368
00:19:34,119 --> 00:19:36,880
Speaker 1: a there's a paragraph here. Uh, there's a simpler reason

369
00:19:36,920 --> 00:19:39,399
Speaker 1: the U S adoption is stalled while electric vehicles and

370
00:19:39,400 --> 00:19:42,720
Speaker 1: other countries have taken off. And Alyssa Altman, who's the

371
00:19:42,720 --> 00:19:46,680
Speaker 1: head of transportation and mobility at a Cambridge, Massachusetts consulting

372
00:19:46,720 --> 00:19:51,080
Speaker 1: company publics Saytian, I hope I'm saying that right, says Historically,

373
00:19:51,080 --> 00:19:54,080
Speaker 1: they simply haven't been enough charge points. Ms Altman says,

374
00:19:54,160 --> 00:19:57,320
Speaker 1: and UM. Evidently that potential electric vehicle customers are concerned

375
00:19:57,359 --> 00:19:59,199
Speaker 1: with keeping their vehicles juiced up for long trips and

376
00:19:59,200 --> 00:20:01,480
Speaker 1: for some journeys in the US. The lack of charging

377
00:20:01,520 --> 00:20:04,520
Speaker 1: stations makes this impossible. UM, and they're blaming it on

378
00:20:04,560 --> 00:20:07,800
Speaker 1: the infrastructure build up that hasn't happened, even though the

379
00:20:07,880 --> 00:20:11,439
Speaker 1: rollout of electric vehicles continues to be pushed. So interesting comments,

380
00:20:11,480 --> 00:20:14,080
Speaker 1: interesting thoughts. Will continue to watch that. UM other things

381
00:20:14,119 --> 00:20:16,680
Speaker 1: going on in Massachusetts. Uh, and I'd love to hear

382
00:20:16,720 --> 00:20:18,880
Speaker 1: if we've got any listeners up there who have run

383
00:20:18,920 --> 00:20:22,760
Speaker 1: into this problem. So in Massachusetts they recently, not recently,

384
00:20:22,800 --> 00:20:25,040
Speaker 1: but they've won the right to repair. Their pushing right

385
00:20:25,080 --> 00:20:28,560
Speaker 1: to repair that independent shops deserve to have access to

386
00:20:29,600 --> 00:20:32,960
Speaker 1: service information, repair information, much like the manufacturers, much like

387
00:20:33,000 --> 00:20:37,080
Speaker 1: the dealers. Well now UM Subaru was the first and

388
00:20:37,119 --> 00:20:41,520
Speaker 1: now Kia has disabled some of their technology over Massachusetts

389
00:20:41,600 --> 00:20:43,720
Speaker 1: Right to repair. A recent article in the news Kia

390
00:20:43,720 --> 00:20:48,240
Speaker 1: has now disabled their proprietary telematic systems. Telematics is the

391
00:20:48,359 --> 00:20:51,040
Speaker 1: method or the reference to the vehicles having the ability

392
00:20:51,040 --> 00:20:53,119
Speaker 1: to tell you, hey, the vehicle needs service, the vehicles

393
00:20:53,119 --> 00:20:55,879
Speaker 1: about the set of fault code. It's diagnostics over the

394
00:20:55,880 --> 00:20:59,440
Speaker 1: airwaves kind of a thing. Um and Kia, like Subaru,

395
00:20:59,520 --> 00:21:03,600
Speaker 1: has this abled the proprietary telematic systems on vehicles sold

396
00:21:03,640 --> 00:21:06,920
Speaker 1: in Massachusetts to comply with the state's stringent right to

397
00:21:06,960 --> 00:21:09,640
Speaker 1: repair laws. The article points out their system collects vehicle

398
00:21:09,760 --> 00:21:13,040
Speaker 1: data that's only available to the manufacturer, which currently violates

399
00:21:13,040 --> 00:21:14,920
Speaker 1: the laws that says that data needs to be accessible

400
00:21:14,960 --> 00:21:17,840
Speaker 1: to anyone. What's the point, right, UM? You know, I

401
00:21:17,880 --> 00:21:20,800
Speaker 1: don't understand the right to repair in the sense that just,

402
00:21:21,000 --> 00:21:23,840
Speaker 1: you know, let everybody have access to it. I don't

403
00:21:23,880 --> 00:21:26,960
Speaker 1: see the concern because either you're gonna fix the car

404
00:21:27,119 --> 00:21:30,560
Speaker 1: you're not. Um. I think in the day and age

405
00:21:30,560 --> 00:21:33,399
Speaker 1: of the technology we've got, and maybe there's some security issues.

406
00:21:33,400 --> 00:21:36,720
Speaker 1: Maybe they're worried about the wrong people being able to

407
00:21:36,760 --> 00:21:38,480
Speaker 1: break down the car and take control of it. I

408
00:21:38,520 --> 00:21:40,800
Speaker 1: don't know. I don't know what their concern is. But

409
00:21:41,160 --> 00:21:44,480
Speaker 1: you know, the simple fact is that if there were

410
00:21:44,560 --> 00:21:49,040
Speaker 1: only dealers to repair cars. Uh, there's a problem in

411
00:21:49,080 --> 00:21:51,240
Speaker 1: the sense that you can't get a car fixed now

412
00:21:51,280 --> 00:21:54,399
Speaker 1: at the dealership. The average dealership weight at least here

413
00:21:54,400 --> 00:21:57,000
Speaker 1: in the Northeast. From my experience, from the stories I'm hearing,

414
00:21:57,280 --> 00:21:59,680
Speaker 1: it's not uncommon to have a vehicle break and it's

415
00:21:59,720 --> 00:22:02,000
Speaker 1: two weeks before a dealer can look at it because

416
00:22:02,040 --> 00:22:04,879
Speaker 1: there's such a backlog. I think the average dealership is

417
00:22:05,119 --> 00:22:07,960
Speaker 1: backed up to two and a half weeks, sometimes three,

418
00:22:08,440 --> 00:22:09,800
Speaker 1: and then they look at it and then they get

419
00:22:09,840 --> 00:22:11,639
Speaker 1: into the parts scenario. You could lose your car for

420
00:22:11,720 --> 00:22:14,520
Speaker 1: up to a month going into a dealership for repair

421
00:22:14,600 --> 00:22:17,440
Speaker 1: as well as an independent because everybody the better places

422
00:22:17,920 --> 00:22:20,240
Speaker 1: are busy and they're backed up. So you know what

423
00:22:20,880 --> 00:22:23,280
Speaker 1: level the playing field. Let's give out some of the information,

424
00:22:23,320 --> 00:22:26,680
Speaker 1: more the information, and UM, I think the better mechanics

425
00:22:26,680 --> 00:22:28,560
Speaker 1: will rise to the top, and it's gonna be business

426
00:22:28,560 --> 00:22:31,200
Speaker 1: decisions based on what tools and equipment can they afford

427
00:22:31,560 --> 00:22:35,240
Speaker 1: do they want to buy? Um. You know it's but

428
00:22:35,320 --> 00:22:36,760
Speaker 1: this isn't the news. This is a big deal. The

429
00:22:36,800 --> 00:22:39,359
Speaker 1: whole point of the law is protecting vehicles individuals right

430
00:22:39,400 --> 00:22:42,080
Speaker 1: to repair. The article continues, is that if the data

431
00:22:42,160 --> 00:22:44,840
Speaker 1: is only accessible to the manufacturer, not only would that

432
00:22:44,880 --> 00:22:46,800
Speaker 1: force owners to go to dealerships for repairs and may

433
00:22:46,880 --> 00:22:49,000
Speaker 1: not want to, but it also raises the question of

434
00:22:49,040 --> 00:22:52,119
Speaker 1: who the manufacturers could share the data with. So Kia

435
00:22:52,560 --> 00:22:55,439
Speaker 1: made a decision after Subaru that on vehicles being sold

436
00:22:55,560 --> 00:22:58,800
Speaker 1: in the Massachusetts in the state of Massachusetts, Um, they're

437
00:22:58,800 --> 00:23:01,800
Speaker 1: turning off the telematic because the key it connects system

438
00:23:01,880 --> 00:23:05,119
Speaker 1: violates the Massachusetts right to repair laws. Rather than nobody

439
00:23:05,200 --> 00:23:07,359
Speaker 1: up to data anyone, they simply disabled the system, like

440
00:23:07,400 --> 00:23:09,960
Speaker 1: Subaru saying in a press release it may not currently

441
00:23:09,960 --> 00:23:13,080
Speaker 1: be available from all the year two and newer vehicle

442
00:23:13,119 --> 00:23:17,520
Speaker 1: soldier purchased in Massachusetts. Um, that's a problem. And I

443
00:23:17,600 --> 00:23:20,440
Speaker 1: think that's you know what, that's a form of censorship

444
00:23:20,440 --> 00:23:23,000
Speaker 1: in my opinion. Maybe that's a strong word, but like

445
00:23:23,040 --> 00:23:25,400
Speaker 1: I said, level the playing field, give the information everybody.

446
00:23:25,440 --> 00:23:26,919
Speaker 1: The dopes aren't gonna know what to do with it,

447
00:23:26,960 --> 00:23:29,960
Speaker 1: and the smarter shops will be able to fix the car,

448
00:23:30,000 --> 00:23:31,919
Speaker 1: and you know, make that guy look at make that

449
00:23:32,160 --> 00:23:36,160
Speaker 1: car manufacturer look good. Um, make everybody happy. So uh,

450
00:23:36,280 --> 00:23:37,840
Speaker 1: you know, let's um, oh look at it. We've got

451
00:23:37,840 --> 00:23:40,359
Speaker 1: a call from Massachusetts. Let's go to Tom in Massachusetts.

452
00:23:40,840 --> 00:23:43,120
Speaker 1: Right to repair suber U. Tom. Welcome to the car doctor, sir,

453
00:23:43,200 --> 00:23:48,240
Speaker 1: thanks for responding. What's going on? All right? Having a

454
00:23:48,240 --> 00:23:52,320
Speaker 1: little echo here. Yeah, my daughter bought a Subaru in November,

455
00:23:53,480 --> 00:23:58,400
Speaker 1: and even though she paid three sticker, they turned off

456
00:23:58,520 --> 00:24:05,040
Speaker 1: the remote access or whatever it is, which also includes

457
00:24:05,680 --> 00:24:09,880
Speaker 1: remote starting with your phone and a few other things too.

458
00:24:11,400 --> 00:24:15,639
Speaker 1: Yeah yeah, um so so wait a minute, so they've

459
00:24:15,640 --> 00:24:19,359
Speaker 1: turned off My understanding is they turned off telematics, which

460
00:24:19,400 --> 00:24:21,439
Speaker 1: is so now she won't know when the vehicles do

461
00:24:21,560 --> 00:24:23,240
Speaker 1: for service or if the vehicle is gonna set a

462
00:24:23,240 --> 00:24:26,800
Speaker 1: fault code, that kind of thing, right, But yeah, but

463
00:24:27,280 --> 00:24:30,240
Speaker 1: more than that, the app on your phone different things.

464
00:24:31,480 --> 00:24:36,840
Speaker 1: So so she can't use her remote start. No, well,

465
00:24:36,960 --> 00:24:38,879
Speaker 1: I guess you can on the key slot, but they

466
00:24:38,960 --> 00:24:42,960
Speaker 1: also have the auction on your cell phone with an app. Huh.

467
00:24:43,640 --> 00:24:50,639
Speaker 1: Everything everything was disabled? How upset is your daughter? I

468
00:24:50,720 --> 00:24:52,960
Speaker 1: didn't know about it, so, I mean, I'm the one

469
00:24:53,000 --> 00:24:56,000
Speaker 1: that did the homework. But what she doesn't know? I

470
00:24:56,040 --> 00:25:00,200
Speaker 1: guess you know, right, right? But it is it is

471
00:25:00,240 --> 00:25:02,440
Speaker 1: a rip loop. They're tradging full stick up price and

472
00:25:03,040 --> 00:25:05,359
Speaker 1: there were several things I don't know him off hand,

473
00:25:05,440 --> 00:25:09,760
Speaker 1: but there's several things you cannot do. And what if

474
00:25:09,800 --> 00:25:14,440
Speaker 1: she moves to New Jersey? Yeah, that was another thing.

475
00:25:14,480 --> 00:25:18,080
Speaker 1: I was thinking of New Hampshire. Anywhere? Will it be

476
00:25:18,160 --> 00:25:24,560
Speaker 1: turned on? You know that? See? To me, that censorship

477
00:25:24,600 --> 00:25:27,600
Speaker 1: and that's selling, that's to me, that's well, here's a

478
00:25:27,600 --> 00:25:31,480
Speaker 1: strong statement. I think that's theft by deception because you're

479
00:25:31,520 --> 00:25:34,520
Speaker 1: you're promising somebody something that they don't have when they

480
00:25:34,600 --> 00:25:38,120
Speaker 1: end up buying the car. Yeah, they put a little

481
00:25:38,119 --> 00:25:40,879
Speaker 1: stick around the window and it's disabled and that's it.

482
00:25:41,160 --> 00:25:43,960
Speaker 1: And then what happens if somebody from another state moves

483
00:25:44,000 --> 00:25:50,760
Speaker 1: to Massachusetts? Does that mean that it's gonna get turned off? Yeah?

484
00:25:50,920 --> 00:25:53,199
Speaker 1: I don't know. I mean I was almost ready to

485
00:25:53,240 --> 00:25:55,320
Speaker 1: have it buy it up in New Hampshire, but they

486
00:25:55,359 --> 00:26:00,640
Speaker 1: go buy your residence, you know, right? Well, does total rip?

487
00:26:02,200 --> 00:26:04,080
Speaker 1: Does that mean if you register the car? If you

488
00:26:04,119 --> 00:26:07,679
Speaker 1: move from New Jersey to Massachusetts and you register the

489
00:26:07,680 --> 00:26:11,000
Speaker 1: car in Massachusetts, does that mean the super up police

490
00:26:11,000 --> 00:26:12,440
Speaker 1: are going to come to your house and turn off

491
00:26:12,440 --> 00:26:17,480
Speaker 1: the programming feature? Yeah? I'm sure that there's a hack

492
00:26:17,560 --> 00:26:20,560
Speaker 1: on YouTube or whatever already you know how to get

493
00:26:20,600 --> 00:26:24,040
Speaker 1: around it. But I'm not gonna mess with it. Let

494
00:26:24,040 --> 00:26:25,359
Speaker 1: me ask you. Let me ask you something, Tom, What

495
00:26:25,440 --> 00:26:32,960
Speaker 1: kind of car do you drive? The Kia Sedona newer car? Yeah? Yeah,

496
00:26:33,040 --> 00:26:37,680
Speaker 1: actually that's another one that's in that class actions or whatever. Yeah,

497
00:26:37,960 --> 00:26:40,119
Speaker 1: you know, so you know, do you lease it or

498
00:26:40,200 --> 00:26:43,480
Speaker 1: own it? If I can ask, I paid for it

499
00:26:43,560 --> 00:26:45,760
Speaker 1: a long time ago, a couple of years old. And

500
00:26:45,760 --> 00:26:50,960
Speaker 1: and and who does the service work on it? Um?

501
00:26:51,080 --> 00:26:55,080
Speaker 1: Right now? I just do the oil changes and whatnot.

502
00:26:55,160 --> 00:26:58,440
Speaker 1: You know, I really haven't got into it that deep,

503
00:26:59,480 --> 00:27:03,639
Speaker 1: right A friend of mine do the breaks? And do

504
00:27:03,680 --> 00:27:05,880
Speaker 1: you do you like going to a dealer to get

505
00:27:05,880 --> 00:27:09,720
Speaker 1: repairs done? Oh? God no now? And I have a

506
00:27:09,800 --> 00:27:14,520
Speaker 1: stack of recalls for that vehicle. I'm building them up

507
00:27:14,600 --> 00:27:16,360
Speaker 1: so I can go there and just have long done

508
00:27:16,359 --> 00:27:18,800
Speaker 1: in one day. If you had to, if you had

509
00:27:18,840 --> 00:27:20,680
Speaker 1: to complain about it, if you had to complain about

510
00:27:20,720 --> 00:27:25,679
Speaker 1: card dealers, what would it be? Uh? I mean it

511
00:27:25,800 --> 00:27:30,240
Speaker 1: used to be the price, but everything is insane right now.

512
00:27:30,440 --> 00:27:35,199
Speaker 1: So there's really no savings on price anywhere. And I

513
00:27:35,240 --> 00:27:39,920
Speaker 1: don't blame them, like you say, cheap repair is the

514
00:27:39,960 --> 00:27:44,919
Speaker 1: most cost one? Yeah, yeah, but I don't know. I

515
00:27:45,000 --> 00:27:49,560
Speaker 1: just can't scare going in there. You know, it's almost

516
00:27:49,640 --> 00:27:52,240
Speaker 1: like and and sometimes I think about this, it's almost

517
00:27:52,280 --> 00:27:57,040
Speaker 1: like the manufacturers, Um, you know, just know that people

518
00:27:57,080 --> 00:27:59,639
Speaker 1: don't like going to dealers. So by not giving access

519
00:27:59,640 --> 00:28:02,280
Speaker 1: to in nation to outside repair shops, they're almost kind

520
00:28:02,280 --> 00:28:05,200
Speaker 1: of forcing them to and and you know, and and

521
00:28:05,200 --> 00:28:08,840
Speaker 1: and standing under the cloud of uh, you know, right

522
00:28:08,920 --> 00:28:10,960
Speaker 1: to repair or standing under the cloud of we're worried

523
00:28:10,960 --> 00:28:14,199
Speaker 1: about the security of the vehicle. My contention is, and

524
00:28:14,240 --> 00:28:17,080
Speaker 1: I can say this firsthand, the average car today is

525
00:28:17,119 --> 00:28:22,200
Speaker 1: so complicated that even the smart guys doesn't matter whose

526
00:28:22,320 --> 00:28:25,800
Speaker 1: whose sign is over their doorway, independent dealership or otherwise.

527
00:28:26,080 --> 00:28:28,879
Speaker 1: Even the smart guys struggle on some repair some days

528
00:28:29,200 --> 00:28:31,600
Speaker 1: to fix these things. They're so complicated. So I think

529
00:28:31,640 --> 00:28:35,439
Speaker 1: sharing of information would actually level the playing field, and

530
00:28:35,480 --> 00:28:37,520
Speaker 1: it might make people think differently about some of the

531
00:28:37,600 --> 00:28:41,960
Speaker 1: vehicle manufacturers, you know, Um yeah, and I gotta think

532
00:28:42,000 --> 00:28:47,480
Speaker 1: the other manufacturers, I mean mine too well. And watch

533
00:28:47,720 --> 00:28:49,640
Speaker 1: watch what will happen. You know, if the person moves

534
00:28:49,680 --> 00:28:52,320
Speaker 1: from New Jersey to Massachusetts and they don't go to

535
00:28:52,360 --> 00:28:55,120
Speaker 1: the dealer the first time there's a recall, and that

536
00:28:55,200 --> 00:28:58,480
Speaker 1: car goes in for its recall in Massachusetts guaranteed they'll

537
00:28:58,520 --> 00:29:02,040
Speaker 1: turn off the telematics function. They'll they'll, you know, they'll

538
00:29:02,040 --> 00:29:05,000
Speaker 1: make it legit. So hey, I appreciate the call, Tom,

539
00:29:05,040 --> 00:29:07,959
Speaker 1: I really do. And I'm if something changes on your end.

540
00:29:08,000 --> 00:29:09,800
Speaker 1: If if all of a sudden you find out that

541
00:29:09,840 --> 00:29:12,040
Speaker 1: she can use all those features, they change their mind,

542
00:29:12,280 --> 00:29:13,960
Speaker 1: please give us a call. Keep us in your thoughts.

543
00:29:13,960 --> 00:29:17,760
Speaker 1: All right, sir, You're very welcome. You'll be well. I'm

544
00:29:17,840 --> 00:29:21,160
Speaker 1: running any in the Car Doctor. Eight five zero zero

545
00:29:21,200 --> 00:29:23,440
Speaker 1: is the phone number. Keep in mind that's seven. You

546
00:29:23,440 --> 00:29:25,200
Speaker 1: can call it anytime, day or night. Leave a message

547
00:29:25,200 --> 00:29:27,280
Speaker 1: if we're not on the air live and we'll call

548
00:29:27,320 --> 00:29:28,920
Speaker 1: you back and put you in the next live broadcast.

549
00:29:29,000 --> 00:29:32,680
Speaker 1: Eight five five five zero zero. We'll be back right

550
00:29:32,680 --> 00:29:44,320
Speaker 1: after this. Welcome back round the of the Car Doctor.

551
00:29:44,400 --> 00:29:46,960
Speaker 1: You know, I'm sitting here and I'm thinking during the

552
00:29:47,000 --> 00:29:52,080
Speaker 1: pause about how complicated cars are, all right, and and

553
00:29:52,120 --> 00:29:56,200
Speaker 1: they are, and you know, there is a moment when everybody,

554
00:29:56,480 --> 00:29:59,640
Speaker 1: myself included, needs to talk to somebody else to get

555
00:29:59,680 --> 00:30:03,720
Speaker 1: more information. There's just some repairs out there that are involved,

556
00:30:04,200 --> 00:30:06,280
Speaker 1: and you want to make sure you're making the right move,

557
00:30:06,520 --> 00:30:08,560
Speaker 1: partly because of what you're working on. You know, cars

558
00:30:08,560 --> 00:30:11,240
Speaker 1: are so complicated and every move you make, it's it's

559
00:30:11,240 --> 00:30:13,160
Speaker 1: no different than in a hospital. Right, every move you

560
00:30:13,240 --> 00:30:14,760
Speaker 1: make costs money, and you want to make sure you

561
00:30:14,800 --> 00:30:17,040
Speaker 1: make the right moves so you spend the least amount

562
00:30:17,040 --> 00:30:20,440
Speaker 1: of money because obviously order repair gets expensive. I recently

563
00:30:20,480 --> 00:30:22,560
Speaker 1: had to go through what I like to call you

564
00:30:22,600 --> 00:30:25,640
Speaker 1: know and over the phone diagnosis, which I guess I'm

565
00:30:25,680 --> 00:30:29,320
Speaker 1: no stranger to that, and uh, you know, fortunately I

566
00:30:29,360 --> 00:30:31,280
Speaker 1: had what I like to call and refer to as

567
00:30:31,360 --> 00:30:34,400
Speaker 1: the Opus iv S advantage. UM, no secret. We've been

568
00:30:34,440 --> 00:30:37,120
Speaker 1: using the Opus IVS scan tools, our premier scan tool

569
00:30:37,120 --> 00:30:40,040
Speaker 1: in the shop, UM and it really does have so

570
00:30:40,080 --> 00:30:43,560
Speaker 1: many perks and pluses in terms of what it will do, uh,

571
00:30:43,600 --> 00:30:46,880
Speaker 1: you know, when used properly. And one of the things

572
00:30:47,000 --> 00:30:49,600
Speaker 1: that the Opus IVS will do, this particular scan tool,

573
00:30:49,760 --> 00:30:52,280
Speaker 1: what it has attached to it is techline. It has

574
00:30:52,320 --> 00:30:55,440
Speaker 1: a techline resource and you're going to call up and

575
00:30:55,480 --> 00:30:58,520
Speaker 1: not just speak to somebody generic, but you're going to

576
00:30:58,560 --> 00:31:01,480
Speaker 1: speak to whoever is whatever car line you're working on.

577
00:31:01,640 --> 00:31:04,360
Speaker 1: We had a case the other day, just this last Wednesday,

578
00:31:04,360 --> 00:31:06,800
Speaker 1: in the shop where one of the neighborhood shops is

579
00:31:06,840 --> 00:31:09,720
Speaker 1: working on a Mini, a two thousand seven Mini that

580
00:31:09,960 --> 00:31:12,680
Speaker 1: was a crank no start, and they called up looking

581
00:31:12,680 --> 00:31:15,680
Speaker 1: for some information things that they couldn't find in their

582
00:31:15,760 --> 00:31:19,520
Speaker 1: technical library, which, um, you know, we went and looked

583
00:31:19,520 --> 00:31:21,920
Speaker 1: at our technical library and I found some of what

584
00:31:22,000 --> 00:31:25,520
Speaker 1: they wanted, but I wanted more. I submitted a help

585
00:31:25,560 --> 00:31:28,600
Speaker 1: request through my Opus. What you do is you ran over,

586
00:31:28,640 --> 00:31:31,520
Speaker 1: I scanned the vehicle, I had the VIN and I

587
00:31:31,560 --> 00:31:33,840
Speaker 1: was able to come back, tie back into the wireless

588
00:31:33,880 --> 00:31:36,440
Speaker 1: and sent out a help request giving them the information

589
00:31:36,480 --> 00:31:39,360
Speaker 1: I gathered from the vehicle, and off we went. We

590
00:31:39,360 --> 00:31:41,800
Speaker 1: were off and running. In Glenn, who is the resident

591
00:31:41,840 --> 00:31:45,400
Speaker 1: one of the resident BMW Mini experts because BMW and

592
00:31:45,440 --> 00:31:48,720
Speaker 1: Mini share so many characteristics, responded to my call on

593
00:31:48,760 --> 00:31:52,840
Speaker 1: my request, and what a great fifteen twenty minutes on

594
00:31:52,880 --> 00:31:55,840
Speaker 1: the phone with Glenn just picking his brain asking the

595
00:31:55,920 --> 00:31:58,280
Speaker 1: questions I wanted to ask, things that I couldn't find

596
00:31:58,320 --> 00:32:02,000
Speaker 1: necessarily in any information system. And that's what Opus is

597
00:32:02,040 --> 00:32:04,680
Speaker 1: all about, right, you can uh uh, you know you

598
00:32:04,720 --> 00:32:06,600
Speaker 1: can do that. If you're a repair shop and you're

599
00:32:06,600 --> 00:32:09,200
Speaker 1: looking for the next great scan tool. It's just something

600
00:32:09,240 --> 00:32:12,160
Speaker 1: to look at. Because with Glenn's help and suggestions. Turns

601
00:32:12,200 --> 00:32:15,280
Speaker 1: out that the driver's side floor had some wetness to it.

602
00:32:15,600 --> 00:32:18,120
Speaker 1: The repair shop that was calling into me mentioned it,

603
00:32:18,120 --> 00:32:20,760
Speaker 1: but they didn't say they had investigated it. And with

604
00:32:20,840 --> 00:32:23,440
Speaker 1: Glenn's help, we were able to determine that the forty

605
00:32:23,440 --> 00:32:26,520
Speaker 1: two pin connector located in the driver's a pillar right

606
00:32:26,520 --> 00:32:29,440
Speaker 1: there where your foot is, was soaking wet, had some

607
00:32:29,480 --> 00:32:32,280
Speaker 1: corrosion in it, and that's what prevented the vehicle from starting.

608
00:32:32,720 --> 00:32:36,920
Speaker 1: And you know, without that additional push over the wall,

609
00:32:36,920 --> 00:32:39,480
Speaker 1: over the top of the wall, that vehicle might still

610
00:32:39,520 --> 00:32:41,600
Speaker 1: not be fixed and it would have caused more grief

611
00:32:41,600 --> 00:32:44,200
Speaker 1: and aggravation. You know, I'm not a fan of silver

612
00:32:44,280 --> 00:32:46,800
Speaker 1: bullets where oh it's it's always this or it's always that,

613
00:32:47,160 --> 00:32:49,280
Speaker 1: But I am a fan of Here's some more things

614
00:32:49,320 --> 00:32:51,520
Speaker 1: to look at. Here are some more tests you can make.

615
00:32:51,840 --> 00:32:54,959
Speaker 1: Here's some stuff to consider. Prove this good. You'll know

616
00:32:55,040 --> 00:32:57,760
Speaker 1: what's bad. I like the approach Opus I v S.

617
00:32:57,800 --> 00:33:00,760
Speaker 1: You can find more information out online, and uh you

618
00:33:00,760 --> 00:33:03,400
Speaker 1: know it's to your advantage, no pun intended. I'm running

619
00:33:03,400 --> 00:33:05,360
Speaker 1: any of the car doctor. I'll be back right after this.

620
00:33:05,440 --> 00:33:18,440
Speaker 1: Don't go away, welcome back this hour and uh boy,

621
00:33:18,600 --> 00:33:20,880
Speaker 1: another quick hour flew. But I haven't talked to Tom

622
00:33:21,040 --> 00:33:24,120
Speaker 1: old day today. Um, Tom, you okay, yep there and

623
00:33:24,280 --> 00:33:27,800
Speaker 1: uh you're you're breathing. I haven't. I haven't said tours. Fine,

624
00:33:27,800 --> 00:33:29,320
Speaker 1: I haven't had it talked to you up till now.

625
00:33:29,480 --> 00:33:33,320
Speaker 1: I see that has been great. Um. You know you're

626
00:33:33,320 --> 00:33:35,840
Speaker 1: in Massachusetts, right, you go up in an outam Massachusetts

627
00:33:35,840 --> 00:33:39,440
Speaker 1: from times a time. Well, my daughter is in Massachusetts,

628
00:33:39,440 --> 00:33:42,600
Speaker 1: and uh, I can tell you well, this past summer

629
00:33:42,640 --> 00:33:44,360
Speaker 1: I had to buy our a car because the old

630
00:33:44,480 --> 00:33:49,239
Speaker 1: escape literally fell apart um. And boy, I gotta tell

631
00:33:49,280 --> 00:33:50,640
Speaker 1: you if she takes it, if she takes the car

632
00:33:50,680 --> 00:33:54,320
Speaker 1: to a dealer up there and they disabled something, I'm

633
00:33:54,320 --> 00:33:55,640
Speaker 1: gonna go up and get it and bring it back

634
00:33:55,680 --> 00:33:59,040
Speaker 1: to New York and say you're gonna turn this back on?

635
00:33:59,080 --> 00:34:00,560
Speaker 1: And if not, I'm gonna go have a little chat

636
00:34:00,600 --> 00:34:02,480
Speaker 1: with a lawyer. Well, because you know the nice thing

637
00:34:02,480 --> 00:34:04,720
Speaker 1: about the telematics, and that's what I was thinking about.

638
00:34:04,760 --> 00:34:07,040
Speaker 1: You know, your your daughter is a perfect example up there,

639
00:34:07,560 --> 00:34:10,840
Speaker 1: um for a young person in an in a newer vehicle.

640
00:34:11,160 --> 00:34:14,160
Speaker 1: Part of what that telematics feature is when there's a

641
00:34:14,200 --> 00:34:17,200
Speaker 1: potential problem with the car before it becomes a bigger one.

642
00:34:17,680 --> 00:34:21,239
Speaker 1: And that's what those Subaru Keya owners in Massachusetts are

643
00:34:21,280 --> 00:34:24,640
Speaker 1: missing out on. It's it's and obviously it's the remote start. Hey,

644
00:34:24,880 --> 00:34:26,840
Speaker 1: if I had remote start function on my car and

645
00:34:26,840 --> 00:34:30,000
Speaker 1: I couldn't use it was disabled a Massachusetts winter, I

646
00:34:30,000 --> 00:34:32,480
Speaker 1: think it gets a little cold up there, folks. Um,

647
00:34:32,640 --> 00:34:37,800
Speaker 1: I'd be I'd be more than annoyed. Uh, you know, furious, Yeah,

648
00:34:37,880 --> 00:34:40,520
Speaker 1: I like, come on, um, so I think there's a

649
00:34:40,560 --> 00:34:43,640
Speaker 1: big disadvantage that you know, technology is meant to be used.

650
00:34:43,760 --> 00:34:45,160
Speaker 1: You know. One of the other things we're talking about

651
00:34:45,160 --> 00:34:47,839
Speaker 1: this hour is um, you know, hotline services, right, We're

652
00:34:47,840 --> 00:34:52,520
Speaker 1: talking about finding repairs and ways to you know, get

653
00:34:52,600 --> 00:34:55,200
Speaker 1: quicker to the solution, get get to the solution faster

654
00:34:55,600 --> 00:34:59,440
Speaker 1: on problem vehicles. The short Track Community short Track is

655
00:34:59,719 --> 00:35:02,560
Speaker 1: a I considered a subsidiary. It's part of Mitchell One.

656
00:35:02,800 --> 00:35:06,400
Speaker 1: Mitchell One obviously one of the premier information systems in

657
00:35:06,440 --> 00:35:10,719
Speaker 1: the industry. The short Track Community the repair solution for

658
00:35:10,760 --> 00:35:12,719
Speaker 1: repair shops out there. If you're looking for like a

659
00:35:13,080 --> 00:35:15,360
Speaker 1: you know, a database and a blog and uh, the

660
00:35:15,360 --> 00:35:19,360
Speaker 1: short Track Community. Fixed recently was all about a vehicle

661
00:35:19,440 --> 00:35:22,279
Speaker 1: that was towed in for a no start the repair shop.

662
00:35:22,320 --> 00:35:24,040
Speaker 1: The customer had filled the tank the day before. You

663
00:35:24,040 --> 00:35:25,799
Speaker 1: see how that excuse your judgment. And they went through

664
00:35:25,800 --> 00:35:28,000
Speaker 1: all their diagnostic steps and they put it out to

665
00:35:28,040 --> 00:35:30,399
Speaker 1: the short track community and somebody came back and said, hey,

666
00:35:30,640 --> 00:35:33,400
Speaker 1: test the fuel pump using an amp clamp. See what

667
00:35:33,440 --> 00:35:35,279
Speaker 1: you see. They saw a bad pump. Put a pump

668
00:35:35,280 --> 00:35:37,520
Speaker 1: in it. The car was fixed, but it was diagnostic

669
00:35:37,560 --> 00:35:41,359
Speaker 1: steps taken with outside information. Another great feature that you'll

670
00:35:41,360 --> 00:35:44,080
Speaker 1: find more information at mitchell one dot com. I'm Ronanandi

671
00:35:44,120 --> 00:35:45,640
Speaker 1: in the car doctor telling you it's time to go

672
00:35:45,719 --> 00:35:49,240
Speaker 1: until the next time. The mechanics aren't expensive, they're priceless.

673
00:35:49,239 --> 00:36:02,359
Speaker 1: See you seven