1 00:00:00,200 --> 00:00:05,160 Speaker 1: Stop. What's your name, ron An Aian the Car Doctor. 2 00:00:05,320 --> 00:00:08,800 Speaker 1: What you got a question to help people fix their 3 00:00:08,840 --> 00:00:09,600 Speaker 1: broken cars? 4 00:00:09,880 --> 00:00:14,360 Speaker 2: What is the ass speed velocity of an unlaiden swallow wait? 5 00:00:14,680 --> 00:00:24,040 Speaker 1: African or European? I don't know if that well, you 6 00:00:24,079 --> 00:00:26,200 Speaker 1: need to know these things. When you're ron An Anian, 7 00:00:26,320 --> 00:00:27,840 Speaker 1: you know, this is how you get into trouble. This 8 00:00:27,880 --> 00:00:29,120 Speaker 1: is how you end up on the side of the road. 9 00:00:29,160 --> 00:00:30,880 Speaker 1: This is how you end up at a repair shop that 10 00:00:30,960 --> 00:00:32,680 Speaker 1: you may not know, or you may not like, or 11 00:00:33,080 --> 00:00:35,320 Speaker 1: you know, maybe your chemistry just isn't right and you 12 00:00:35,440 --> 00:00:37,080 Speaker 1: just don't get along and then you end up calling 13 00:00:37,080 --> 00:00:38,680 Speaker 1: me to say, hey, how do I fix this? The 14 00:00:40,800 --> 00:00:43,960 Speaker 1: car doctor? It sounds like they're putting conventional oil in, 15 00:00:44,159 --> 00:00:46,599 Speaker 1: and that's a question you have to ask them, all right, 16 00:00:47,200 --> 00:00:50,080 Speaker 1: And if they're putting conventional oil in, that it's wrong. 17 00:00:50,479 --> 00:00:53,080 Speaker 1: You know, Ford Motor Company rates that vehicle for a 18 00:00:53,200 --> 00:00:57,040 Speaker 1: synthetic blend. Welcome to the radio home of ron An Aian, 19 00:00:57,240 --> 00:01:00,560 Speaker 1: the Car Doctor. Since nineteen ninety one. This is where 20 00:01:00,640 --> 00:01:04,039 Speaker 1: car owners the world to overturn to for their definitive 21 00:01:04,040 --> 00:01:07,720 Speaker 1: opinion on automotive repair. If your mechanics giving you a 22 00:01:07,760 --> 00:01:11,440 Speaker 1: busy signal, pick up the phone and call in the garage. 23 00:01:11,480 --> 00:01:13,560 Speaker 1: Do orders are opening? But I am here to take 24 00:01:13,600 --> 00:01:16,399 Speaker 1: your call at eighty five five five six oh ninety nine. 25 00:01:16,360 --> 00:01:18,160 Speaker 2: Hundred and now Pee. 26 00:01:20,440 --> 00:01:24,440 Speaker 1: Running is aught to repair like Shakespeare, you know, to 27 00:01:24,480 --> 00:01:26,480 Speaker 1: be or not to be that kind of stuff To 28 00:01:26,680 --> 00:01:30,880 Speaker 1: repair or not to repair, that is the question. And 29 00:01:30,920 --> 00:01:33,039 Speaker 1: that's how I would like to start this week of 30 00:01:33,080 --> 00:01:35,080 Speaker 1: the Car Doctor with you, because it was that kind 31 00:01:35,120 --> 00:01:39,319 Speaker 1: of week at the shop. Two vehicles twenty thirteen Nissan Ultimate, 32 00:01:39,360 --> 00:01:43,080 Speaker 1: well actually three thinking about it, twenty thirteen nisces On Ultimus. 33 00:01:43,160 --> 00:01:45,880 Speaker 1: First up, the check engine light's been on for about 34 00:01:45,880 --> 00:01:48,120 Speaker 1: eight months. Well, it's been off and on. The customer said, 35 00:01:48,120 --> 00:01:49,600 Speaker 1: they you know, it sees it and then it doesn't 36 00:01:49,640 --> 00:01:51,200 Speaker 1: see it, and then it comes on and it goes off. 37 00:01:51,280 --> 00:01:54,040 Speaker 1: And it didn't seem like it was that important or 38 00:01:54,160 --> 00:01:56,240 Speaker 1: was it. Well it was to me because the vehicle 39 00:01:56,280 --> 00:01:58,360 Speaker 1: was now overdue for state inspection and it had a 40 00:01:58,440 --> 00:02:01,720 Speaker 1: check engine light on for an extended period. And when 41 00:02:01,720 --> 00:02:03,960 Speaker 1: I scanned it to begin my diagnosis is that at 42 00:02:03,960 --> 00:02:07,360 Speaker 1: a P zero one oh one mass airflow sensor circuit 43 00:02:07,400 --> 00:02:10,919 Speaker 1: problem performance fault, and then a P zero four fifty 44 00:02:10,960 --> 00:02:14,359 Speaker 1: six which is a small evaporative emission system leak. You 45 00:02:14,400 --> 00:02:17,760 Speaker 1: know the way they check for the proverbial loose gas 46 00:02:17,800 --> 00:02:21,000 Speaker 1: cap or a small crack in a vacuum or purge line, 47 00:02:21,360 --> 00:02:23,960 Speaker 1: something that will help keep fumes going through the charcoal 48 00:02:23,960 --> 00:02:26,760 Speaker 1: canister and away from the atmosphere. So it had two 49 00:02:26,800 --> 00:02:30,720 Speaker 1: different fault codes in areas that have no relationship to 50 00:02:30,760 --> 00:02:32,480 Speaker 1: each other other than the fact that they're both on 51 00:02:32,520 --> 00:02:36,000 Speaker 1: the vehicle, the same vehicle. The P zero one oh 52 00:02:36,040 --> 00:02:38,640 Speaker 1: one could be cut and dry. It could be a 53 00:02:38,639 --> 00:02:40,799 Speaker 1: bad mass airflow sensor at one hundred and eighty five 54 00:02:40,840 --> 00:02:44,080 Speaker 1: thousand miles, that's for certain. There's also a commentary in 55 00:02:44,120 --> 00:02:48,280 Speaker 1: bulletins and pattern failure documentation that talks about testing the 56 00:02:48,320 --> 00:02:51,160 Speaker 1: mass air, changing the mass air or not changing the 57 00:02:51,240 --> 00:02:53,120 Speaker 1: mass air. There's that to be or not to be 58 00:02:53,120 --> 00:02:57,160 Speaker 1: a thing again and then having to do a software update. So, 59 00:02:57,600 --> 00:02:59,799 Speaker 1: of course on the ten going on eleven years old 60 00:03:00,000 --> 00:03:03,800 Speaker 1: AMOST two hunred thousand mile vehicle, it's it's the request 61 00:03:03,840 --> 00:03:08,000 Speaker 1: comes across, you know, can you give me a price? No? 62 00:03:08,280 --> 00:03:10,640 Speaker 1: I can't. I don't know where this is going to go. 63 00:03:11,440 --> 00:03:13,079 Speaker 1: You know, this could be five hundred dollars. It's could 64 00:03:13,080 --> 00:03:15,040 Speaker 1: be one thousand dollars. It's could be two thousand dollars. 65 00:03:15,120 --> 00:03:17,800 Speaker 1: This could be I don't know. I've got to do 66 00:03:17,880 --> 00:03:21,040 Speaker 1: more testing than what I've done. The P zero four 67 00:03:21,160 --> 00:03:24,200 Speaker 1: fifty six, well, you know, lots of common failures, a 68 00:03:24,200 --> 00:03:28,040 Speaker 1: lot of things it could be. But you know I knew. 69 00:03:28,760 --> 00:03:30,880 Speaker 1: I knew where to pull up the horse and go whoa. 70 00:03:31,880 --> 00:03:36,680 Speaker 1: Because the customer has their now they're hesitant and they 71 00:03:36,720 --> 00:03:38,680 Speaker 1: need to decide is this the time to repair this? 72 00:03:38,800 --> 00:03:41,240 Speaker 1: Is this the time to replace it? And I go 73 00:03:41,280 --> 00:03:43,200 Speaker 1: through this with everybody. I did this three or four 74 00:03:43,240 --> 00:03:46,360 Speaker 1: times this week. I always ask the questions. I always 75 00:03:46,400 --> 00:03:48,440 Speaker 1: play what if? And you, guys know what what if is? 76 00:03:48,760 --> 00:03:51,400 Speaker 1: We've had this conversation, you and I. What if is? 77 00:03:51,440 --> 00:03:52,960 Speaker 1: What if you change and fix the car and you 78 00:03:53,000 --> 00:03:55,360 Speaker 1: spend two grand or a grand or whatever the number is, 79 00:03:55,640 --> 00:03:58,840 Speaker 1: and what if three months from now the trans fails? 80 00:03:59,640 --> 00:04:02,240 Speaker 1: What would you do? Well, I wouldn't want to have 81 00:04:02,280 --> 00:04:05,320 Speaker 1: fixed it. Well, then we're done because you have to 82 00:04:05,360 --> 00:04:07,480 Speaker 1: stop and consider eleven years old, one hundred and eighty 83 00:04:07,520 --> 00:04:09,760 Speaker 1: five thousand miles. The car hasn't had a whole lot 84 00:04:09,800 --> 00:04:12,400 Speaker 1: of maintenance, not that I've seen. We see it you 85 00:04:12,400 --> 00:04:16,200 Speaker 1: know infrequently, which that's another part of the to repair 86 00:04:16,320 --> 00:04:18,599 Speaker 1: or not to repair problem because you don't know true 87 00:04:18,680 --> 00:04:22,040 Speaker 1: vehicle history, service, maintenance, and kindness and care that's had 88 00:04:22,080 --> 00:04:25,800 Speaker 1: presented towards it. So that's an issue. But you need 89 00:04:25,839 --> 00:04:28,479 Speaker 1: a you need a blank check, you really do. You 90 00:04:28,520 --> 00:04:30,840 Speaker 1: need an open statement from the customer. Just fix it, 91 00:04:30,920 --> 00:04:33,839 Speaker 1: do what you gotta do, because there's no room for 92 00:04:33,880 --> 00:04:36,000 Speaker 1: second guess and there's no room for coming up short, 93 00:04:36,040 --> 00:04:38,080 Speaker 1: and you don't want to be halfway into the repair 94 00:04:38,080 --> 00:04:42,279 Speaker 1: and well, maybe I shouldn't have done this. To repair 95 00:04:42,440 --> 00:04:46,760 Speaker 1: not to repair, that is the question. Twenty sixteen Dodge 96 00:04:46,760 --> 00:04:49,919 Speaker 1: Caravan came in another vehicle from a regular customer, but 97 00:04:50,400 --> 00:04:52,640 Speaker 1: a daughter of a regular customer. I've never seen this 98 00:04:52,720 --> 00:04:57,560 Speaker 1: car before. Well I knew what I was going to get, 99 00:04:57,640 --> 00:05:00,040 Speaker 1: Like Forrest Gump said, the box of chocolates. But I 100 00:05:00,040 --> 00:05:01,720 Speaker 1: I kind of knew that what was in the box 101 00:05:01,720 --> 00:05:04,200 Speaker 1: of chocolates because when Frank made the appointment, he said, yeah, 102 00:05:04,240 --> 00:05:06,840 Speaker 1: my daughter, she was a couple hours away. She'll bring 103 00:05:06,880 --> 00:05:08,400 Speaker 1: the car over to me and I'll get it down 104 00:05:08,480 --> 00:05:11,000 Speaker 1: to you this week. And you know, she said something 105 00:05:11,040 --> 00:05:13,000 Speaker 1: about her mechanic looked at it, and it's got a 106 00:05:13,040 --> 00:05:17,480 Speaker 1: cylinder problem. A cylinder problem. How long ago was that? 107 00:05:17,520 --> 00:05:20,640 Speaker 1: Oh it was a while ago, all right. Came into 108 00:05:20,640 --> 00:05:25,960 Speaker 1: work that Wednesday, and sure enough, there's the inspection sticker 109 00:05:26,279 --> 00:05:30,560 Speaker 1: September of twenty twenty one. And for those of you 110 00:05:30,600 --> 00:05:32,400 Speaker 1: that are listening to this show five years from now 111 00:05:32,400 --> 00:05:35,440 Speaker 1: on podcast, I want to tell you that this is 112 00:05:35,680 --> 00:05:38,200 Speaker 1: April of twenty three, so that my book is eighteen 113 00:05:38,240 --> 00:05:42,120 Speaker 1: months ago. So a vehicle was overdue for inspection for 114 00:05:42,279 --> 00:05:48,640 Speaker 1: eighteen months. I said, there's definitely going to be problems 115 00:05:48,680 --> 00:05:53,080 Speaker 1: here because we didn't fix this. Why so I got 116 00:05:53,120 --> 00:05:54,800 Speaker 1: deeper into it. I had a P zero three h 117 00:05:54,839 --> 00:05:56,680 Speaker 1: two of missfire on cylinder two and I had a 118 00:05:56,680 --> 00:06:00,320 Speaker 1: P zero one twenty eight thermostat rationality fault? Where's that 119 00:06:00,440 --> 00:06:04,200 Speaker 1: rationality Fault's easy? That's that's like rate of rise. That is, 120 00:06:04,640 --> 00:06:06,800 Speaker 1: you turn the thermost up. You turn the thermostat up 121 00:06:06,800 --> 00:06:08,040 Speaker 1: in your house and you want to set the heat 122 00:06:08,080 --> 00:06:10,880 Speaker 1: at seventy five degrees and it's at seventy and the 123 00:06:11,000 --> 00:06:12,720 Speaker 1: length of time it takes for the house to warm 124 00:06:12,800 --> 00:06:15,280 Speaker 1: up from seventy to seventy five takes too long. Rate 125 00:06:15,320 --> 00:06:18,400 Speaker 1: of rise? How fast does it rise. How fast does 126 00:06:18,400 --> 00:06:20,000 Speaker 1: it take from the time you turn the key and 127 00:06:20,040 --> 00:06:23,000 Speaker 1: start the engine, How fast or how long does it 128 00:06:23,040 --> 00:06:26,800 Speaker 1: take before the engine comes up to operating temperature. This 129 00:06:26,839 --> 00:06:31,080 Speaker 1: car had a problem. The most common fault a thermostat, 130 00:06:31,400 --> 00:06:34,000 Speaker 1: and we've had this care We've had this conversation again. 131 00:06:34,160 --> 00:06:36,640 Speaker 1: These are not uncommon faults. The P zero three to 132 00:06:36,680 --> 00:06:39,360 Speaker 1: zero two. Oh, like they said in The Wizard of Oz, 133 00:06:39,400 --> 00:06:42,120 Speaker 1: that's a horse of another color. So the P zero 134 00:06:42,240 --> 00:06:45,440 Speaker 1: three zero two. It could be compression, it could be spark, 135 00:06:45,440 --> 00:06:49,520 Speaker 1: it could be fuel. Most common answer found ignition coil. 136 00:06:49,720 --> 00:06:52,640 Speaker 1: But you can't get to it because the intake manifold 137 00:06:52,720 --> 00:06:56,040 Speaker 1: sits on top of the ignition coil. For number two, 138 00:06:55,640 --> 00:06:58,800 Speaker 1: it's on the forward or the driver's side bank, depending 139 00:06:58,880 --> 00:07:03,440 Speaker 1: upon your flavor of configuration. So you'd have to pull 140 00:07:03,440 --> 00:07:07,200 Speaker 1: off the intake manifold and do some testing. Normally you 141 00:07:07,200 --> 00:07:09,800 Speaker 1: would move coil and plug to different cylinders and see 142 00:07:09,800 --> 00:07:11,360 Speaker 1: which way does it go and which way does it track, 143 00:07:11,600 --> 00:07:13,320 Speaker 1: But it's not that simple or easy to get to. 144 00:07:14,520 --> 00:07:18,920 Speaker 1: We have a we have a variety of diagnostic scanners, 145 00:07:18,960 --> 00:07:21,280 Speaker 1: and we were able to with one of them to 146 00:07:21,320 --> 00:07:25,880 Speaker 1: do a cranking relative compression test. It's not a mechanical 147 00:07:25,960 --> 00:07:27,640 Speaker 1: number that it comes up with, but it'll show you 148 00:07:27,760 --> 00:07:32,800 Speaker 1: relative compression. What it's doing is it's measuring the amount 149 00:07:32,960 --> 00:07:37,080 Speaker 1: of current draw or starter voltage drop all right, Because 150 00:07:37,080 --> 00:07:39,560 Speaker 1: we didn't hook an am clamp up in this case, 151 00:07:39,600 --> 00:07:42,280 Speaker 1: it's got to be doing it off of starter voltage 152 00:07:42,360 --> 00:07:45,880 Speaker 1: drop or fluctuation, and it's looking at the differences and 153 00:07:45,960 --> 00:07:49,920 Speaker 1: changes as the piston comes around onto compression stroke. Knowing 154 00:07:49,960 --> 00:07:52,520 Speaker 1: the firing order, it can then tell you which cylinders 155 00:07:52,560 --> 00:07:57,160 Speaker 1: which and what they're electrical requirement is to move that 156 00:07:57,200 --> 00:08:00,960 Speaker 1: piston up into a compression position ready for fire. They 157 00:08:01,000 --> 00:08:03,240 Speaker 1: all came up good. One cylinder actually it was number 158 00:08:03,280 --> 00:08:06,240 Speaker 1: four in the firing order. Cylinder number four came up 159 00:08:06,280 --> 00:08:10,200 Speaker 1: showing two points off of the top, still well in 160 00:08:10,240 --> 00:08:12,920 Speaker 1: the green, you know, three quarters of the way to 161 00:08:12,960 --> 00:08:15,600 Speaker 1: where it's supposed to be. I mean, clearly not a problem. 162 00:08:16,080 --> 00:08:19,400 Speaker 1: So we know the odds of it having a mechanical 163 00:08:19,400 --> 00:08:23,040 Speaker 1: compression problem now have dropped. So let's go attack ignition 164 00:08:23,080 --> 00:08:26,040 Speaker 1: in fuel got customer clearance and that's going to be 165 00:08:26,040 --> 00:08:28,280 Speaker 1: first up on Monday. Because the two repair or not 166 00:08:28,320 --> 00:08:31,640 Speaker 1: the repair question was answered by she's not buying another car, 167 00:08:31,960 --> 00:08:34,280 Speaker 1: and that's all I've got to hear. That's what I 168 00:08:34,360 --> 00:08:38,560 Speaker 1: need to know, and that's just, you know, so important. 169 00:08:39,120 --> 00:08:42,640 Speaker 1: The third vehicle that was sort of stumbling around this 170 00:08:42,679 --> 00:08:46,720 Speaker 1: week was a two thousand and nine Toyota RAF four, 171 00:08:49,200 --> 00:08:53,200 Speaker 1: one hundred and fifty thousand miles. Hadn't had an oil 172 00:08:53,280 --> 00:08:55,320 Speaker 1: change in two years, haven't seen the vehicle in three 173 00:08:55,600 --> 00:08:59,400 Speaker 1: overdue inspection by a wide margin. Tire pressure lights on, 174 00:08:59,480 --> 00:09:03,440 Speaker 1: check engine lights on, it's stalling, lots of rust. The 175 00:09:03,559 --> 00:09:06,360 Speaker 1: right front rocker panel was so badly rusted that you 176 00:09:06,360 --> 00:09:08,760 Speaker 1: could drive your fist through the hole in it. Just 177 00:09:09,320 --> 00:09:11,760 Speaker 1: a tough vehicle, just not in great shape, not well 178 00:09:11,800 --> 00:09:15,400 Speaker 1: cared for to repair or not to repair. Gave him 179 00:09:15,400 --> 00:09:18,920 Speaker 1: the same speech. The biggest problem with this WRAP four 180 00:09:19,120 --> 00:09:22,559 Speaker 1: was the passenger side front drive axle. There's a center 181 00:09:22,600 --> 00:09:24,800 Speaker 1: support bearing. There's a little stub shaft that comes off 182 00:09:24,840 --> 00:09:27,280 Speaker 1: the transfer case about ten inches long, and then it 183 00:09:27,320 --> 00:09:29,800 Speaker 1: goes into a support bearing and a collar that gets 184 00:09:29,800 --> 00:09:31,600 Speaker 1: bolted to the side of the engine, and then that 185 00:09:31,720 --> 00:09:34,880 Speaker 1: axle it splits and it comes out of the tripod 186 00:09:34,920 --> 00:09:36,640 Speaker 1: and it goes straight down to the axle. So that's 187 00:09:36,640 --> 00:09:41,280 Speaker 1: the flex point. The ball bearings had fallen out of 188 00:09:41,320 --> 00:09:44,640 Speaker 1: the support bearing for that portion of the stubshaft, so 189 00:09:45,040 --> 00:09:50,880 Speaker 1: the axle was really floating out in space nothing supporting it, 190 00:09:51,920 --> 00:09:54,440 Speaker 1: and the fact that it had sat, the steel bolts 191 00:09:54,760 --> 00:09:57,520 Speaker 1: were kind of gnarly looking and kind of ground into 192 00:09:57,559 --> 00:10:00,600 Speaker 1: the bracket. And my biggest concern was will the steel 193 00:10:00,600 --> 00:10:03,560 Speaker 1: bolts come out of the aluminum engine block after sitting 194 00:10:03,600 --> 00:10:07,439 Speaker 1: for so long? Clearly going to be a job for P. B. 195 00:10:07,559 --> 00:10:11,080 Speaker 1: Blaster because it took him three days to decide, But 196 00:10:11,240 --> 00:10:13,320 Speaker 1: quarter to five on Friday he called me up and 197 00:10:13,360 --> 00:10:15,000 Speaker 1: wanted to talk about it, to which I thought him, Hey, 198 00:10:15,000 --> 00:10:17,360 Speaker 1: it's five o'clock, dude, we're going home where you've been 199 00:10:17,360 --> 00:10:20,040 Speaker 1: for three days. But he gave me the go ahead 200 00:10:20,040 --> 00:10:23,520 Speaker 1: and Monday Tuesday we'll likely get into that. I'll start 201 00:10:23,559 --> 00:10:26,320 Speaker 1: soaking it with some PB because PB Blaster is going 202 00:10:26,360 --> 00:10:29,120 Speaker 1: to be my friend on that repair because nothing will 203 00:10:29,120 --> 00:10:32,000 Speaker 1: cut through the rust like that. And I guess the 204 00:10:32,080 --> 00:10:35,679 Speaker 1: point of all this is to repair, not to repair. 205 00:10:36,000 --> 00:10:38,040 Speaker 1: Do you ever ask yourself that question? You know, what 206 00:10:38,480 --> 00:10:41,920 Speaker 1: sort of answers, What sort of answers do you come 207 00:10:42,000 --> 00:10:43,880 Speaker 1: up with? You know, and how do you decide? And 208 00:10:44,320 --> 00:10:45,959 Speaker 1: do you weigh out the moment or do you look 209 00:10:46,000 --> 00:10:50,000 Speaker 1: at the history? Do you look at what you've done 210 00:10:50,080 --> 00:10:53,040 Speaker 1: or not done as part of that equation, because you should. 211 00:10:53,720 --> 00:10:57,640 Speaker 1: It's just really important that all things considered, you know, 212 00:10:57,720 --> 00:11:01,440 Speaker 1: what's the service history. You can't stop smoking at eighty 213 00:11:01,480 --> 00:11:06,360 Speaker 1: five years old because you want to live longer. If 214 00:11:06,400 --> 00:11:09,360 Speaker 1: you haven't done your maintenance, if you haven't done the 215 00:11:09,440 --> 00:11:11,680 Speaker 1: oil changes, if you haven't done the fluids, the service, 216 00:11:11,720 --> 00:11:15,800 Speaker 1: the filters, taking care of things, you can't do it 217 00:11:15,840 --> 00:11:18,520 Speaker 1: in the tenth and eleventh year. You can, but you 218 00:11:18,559 --> 00:11:22,200 Speaker 1: can't expect reasonable outcome, and you can't expect the vehicle 219 00:11:22,200 --> 00:11:25,040 Speaker 1: to last, you know that much longer. It hasn't been 220 00:11:25,080 --> 00:11:29,040 Speaker 1: given proper care and procedure to repair or not to repair. 221 00:11:29,760 --> 00:11:32,200 Speaker 1: What are your thoughts? Come on call me eight five 222 00:11:32,320 --> 00:11:34,640 Speaker 1: five five six zero nine nine zero zero. Let's talk 223 00:11:34,640 --> 00:11:36,960 Speaker 1: about it. I'm here this hour, Roninini and the car 224 00:11:37,000 --> 00:11:38,800 Speaker 1: doctor at your service. I'll return right after this. 225 00:11:38,840 --> 00:11:55,280 Speaker 3: Don't go away, good time. 226 00:11:55,840 --> 00:11:57,720 Speaker 1: Ride it on the wall so you don't forget to 227 00:11:57,720 --> 00:12:01,040 Speaker 1: call for car advice. Done right, eight five five six 228 00:12:01,160 --> 00:12:04,679 Speaker 1: zero nine nine zero zero. Now back to Rod. Hey, 229 00:12:04,800 --> 00:12:06,800 Speaker 1: let's get over to Bob and Phillipsburg. Hey Bob, how 230 00:12:06,800 --> 00:12:07,360 Speaker 1: are you today? 231 00:12:08,800 --> 00:12:13,120 Speaker 4: Pretty good question about computers in your repair shop? Okay, 232 00:12:13,440 --> 00:12:19,239 Speaker 4: I'm in the process of upgrading three desktops and two laptops. 233 00:12:19,240 --> 00:12:21,880 Speaker 4: And a friend of mine has a Volkswag a Portionnati 234 00:12:21,960 --> 00:12:25,080 Speaker 4: repair shop. He worked on my cars, I'll work on 235 00:12:25,160 --> 00:12:29,280 Speaker 4: his computers. So it worked out good. What do you 236 00:12:29,440 --> 00:12:32,760 Speaker 4: have for computers in your repair shop? Just what do 237 00:12:32,800 --> 00:12:33,760 Speaker 4: you do for upgrading? 238 00:12:33,920 --> 00:12:34,120 Speaker 5: Yeah? 239 00:12:34,280 --> 00:12:36,520 Speaker 1: Just generic boxes. I went down to the local micro 240 00:12:36,559 --> 00:12:40,200 Speaker 1: center and picked up their power spec box whatever it was, 241 00:12:41,000 --> 00:12:43,080 Speaker 1: you know, nothing high end, nothing low end. I five 242 00:12:43,200 --> 00:12:46,839 Speaker 1: CPUs and you know, right, as a matter of fact, 243 00:12:46,960 --> 00:12:50,760 Speaker 1: there now those boxes are just coming up on I 244 00:12:50,800 --> 00:12:53,280 Speaker 1: want to say, seven or eight years old, and we 245 00:12:53,440 --> 00:12:56,240 Speaker 1: just did Windows ten upgrades to them. I always buy 246 00:12:56,240 --> 00:12:58,320 Speaker 1: a little bit more processor, trying to get a little 247 00:12:58,320 --> 00:13:01,000 Speaker 1: horsepower out of it for the next Windows upgrade. And 248 00:13:01,040 --> 00:13:03,600 Speaker 1: if you notice Windows upgrades seem to have slowed down 249 00:13:04,040 --> 00:13:06,000 Speaker 1: over the past ten years, They're not coming out as 250 00:13:06,000 --> 00:13:07,040 Speaker 1: fast as they once were. 251 00:13:07,679 --> 00:13:07,840 Speaker 2: You know. 252 00:13:08,480 --> 00:13:12,240 Speaker 1: I like to try and get two cycles of Windows 253 00:13:12,800 --> 00:13:15,640 Speaker 1: out of the box before I have to throw it 254 00:13:15,679 --> 00:13:18,320 Speaker 1: away because the expense of it, and it's really a 255 00:13:18,320 --> 00:13:20,360 Speaker 1: big hassle to change and everything over the amount of 256 00:13:20,400 --> 00:13:24,400 Speaker 1: automotive programs we keep on them. Now, I just recently, 257 00:13:25,320 --> 00:13:27,920 Speaker 1: you know, a matter of fact, Mitchell one just upgraded 258 00:13:27,960 --> 00:13:29,559 Speaker 1: their software and we're going to be talking to the 259 00:13:29,600 --> 00:13:31,360 Speaker 1: folks at mitchell Won next week, by the way, Tim 260 00:13:31,400 --> 00:13:35,640 Speaker 1: McDonald's going to be coming around and they just they 261 00:13:35,720 --> 00:13:38,760 Speaker 1: you know, because Microsoft stopped, they no longer support Windows seven, 262 00:13:38,760 --> 00:13:41,120 Speaker 1: we had to upgrade all the hard drives. So now 263 00:13:41,160 --> 00:13:43,920 Speaker 1: all the hard drives in the shop are Crucial SSDs. 264 00:13:44,720 --> 00:13:48,959 Speaker 1: And you know, listen, Crucial made it easy in that 265 00:13:49,000 --> 00:13:51,640 Speaker 1: we went out to the Crucial website, used their memory scanner. 266 00:13:51,640 --> 00:13:52,960 Speaker 1: It said, hey, you can put up to this in 267 00:13:53,000 --> 00:13:55,280 Speaker 1: this machine and this much memory and this size hard drive. 268 00:13:55,679 --> 00:13:59,920 Speaker 1: Boom Don ordered a Cronus, did the you know, the cloning, 269 00:14:00,040 --> 00:14:03,840 Speaker 1: and away we went. So you know all that all 270 00:14:03,880 --> 00:14:06,600 Speaker 1: the machines are up to day. Yeah, it's it's you know, 271 00:14:06,679 --> 00:14:08,520 Speaker 1: as long as the motherboard's good and you want to 272 00:14:08,559 --> 00:14:11,240 Speaker 1: stick another power supply in and a CPU fan. I 273 00:14:11,280 --> 00:14:13,840 Speaker 1: don't get now, but let me differentiate here a minute, bob. 274 00:14:14,040 --> 00:14:16,920 Speaker 1: So those are the computers that run the shop, all right. 275 00:14:17,920 --> 00:14:20,640 Speaker 1: When I get into like my Ford, I DS my 276 00:14:20,720 --> 00:14:25,479 Speaker 1: Ford factory scan tool. That's a when I buy a laptop, 277 00:14:25,760 --> 00:14:28,280 Speaker 1: and I always buy a laptop for my flashing or 278 00:14:28,280 --> 00:14:31,760 Speaker 1: my factory tool, I will buy whatever the manufacturer says, 279 00:14:32,440 --> 00:14:35,960 Speaker 1: and usually that laptop will stay there for the life 280 00:14:35,960 --> 00:14:39,320 Speaker 1: of the tool. What what What prohibits that is when 281 00:14:39,360 --> 00:14:42,400 Speaker 1: the manufacturer no longer supports it, like Ford went from 282 00:14:42,400 --> 00:14:45,200 Speaker 1: a VCM to a VCM two and now they're into 283 00:14:45,240 --> 00:14:47,680 Speaker 1: something else. I think it's a VCM three or there's 284 00:14:47,680 --> 00:14:50,480 Speaker 1: another name for it as well. You know, that laptop 285 00:14:50,560 --> 00:14:52,680 Speaker 1: will work on the two, may not work on the three. 286 00:14:53,280 --> 00:14:55,960 Speaker 1: So if it's for the if it's for the office 287 00:14:56,000 --> 00:14:59,000 Speaker 1: side of the shop, I will just use generic boxes 288 00:14:59,040 --> 00:15:01,080 Speaker 1: and I end up tinkering and you know, putting some 289 00:15:01,160 --> 00:15:03,440 Speaker 1: of my own stuff in there. If it is something 290 00:15:03,480 --> 00:15:06,760 Speaker 1: for a vehicle, for a diagnostic in the way of 291 00:15:06,800 --> 00:15:09,360 Speaker 1: a laptop, and it's going to be whatever the manufacturer 292 00:15:09,400 --> 00:15:13,280 Speaker 1: says brand, right right down to the brand, I will. 293 00:15:13,320 --> 00:15:15,800 Speaker 1: I will be that specific. Because when they say Adell 294 00:15:15,920 --> 00:15:19,800 Speaker 1: works over an HP, there's a reason. Uh, we had 295 00:15:19,800 --> 00:15:22,640 Speaker 1: a software We had a software program that we installed 296 00:15:23,120 --> 00:15:25,600 Speaker 1: into the one of the shop computers and in calling 297 00:15:25,680 --> 00:15:28,840 Speaker 1: up the software is tech support. Well, what kind of 298 00:15:28,880 --> 00:15:31,200 Speaker 1: processor do you have? I five? No, No, what's the 299 00:15:31,280 --> 00:15:36,560 Speaker 1: model number? I don't know. It's an I five, you know, Uh, 300 00:15:36,600 --> 00:15:39,360 Speaker 1: it's an I five. Dude, right, it's not an a 301 00:15:39,440 --> 00:15:42,600 Speaker 1: M D. It's a Intel. Oh well you know, let 302 00:15:42,640 --> 00:15:44,240 Speaker 1: me see it here. Well, you know that's a K 303 00:15:44,360 --> 00:15:47,520 Speaker 1: series CPU. And maybe the software. Wait a minute, you're 304 00:15:47,520 --> 00:15:51,560 Speaker 1: telling me we're writing software so specific that the that 305 00:15:51,680 --> 00:15:53,800 Speaker 1: it doesn't matter what the horsepower is of the CPU. 306 00:15:53,840 --> 00:15:56,160 Speaker 1: Now I got to worry about exact models I. 307 00:15:57,760 --> 00:15:57,960 Speaker 4: You know. 308 00:15:58,120 --> 00:16:01,800 Speaker 1: Yeah, yeah, And and they think, you know, automation and 309 00:16:01,800 --> 00:16:03,520 Speaker 1: electric vehicles and all the rest of the stuff in 310 00:16:03,560 --> 00:16:05,160 Speaker 1: the future is going to work because we're not rinning 311 00:16:05,160 --> 00:16:09,520 Speaker 1: anything specific enough. So but uh, yeah, that's what I'm doing. 312 00:16:10,080 --> 00:16:14,440 Speaker 4: The backbone at the shop, well. 313 00:16:14,360 --> 00:16:17,120 Speaker 1: Yeah, oh yeah, absolutely, they are. Absolutely they are. 314 00:16:17,240 --> 00:16:19,280 Speaker 4: Listen, we atunderstand it. 315 00:16:19,520 --> 00:16:22,440 Speaker 1: No, And you know, you've got to embrace the technology. 316 00:16:22,480 --> 00:16:24,840 Speaker 1: We just I just went through two weeks. I had 317 00:16:24,840 --> 00:16:27,400 Speaker 1: to sort out Google Drive. We we use Google Drive 318 00:16:27,440 --> 00:16:28,680 Speaker 1: a lot in the shop. We use it here on 319 00:16:28,720 --> 00:16:32,640 Speaker 1: the show too. We we transport large files via Google Drive. 320 00:16:32,680 --> 00:16:35,800 Speaker 1: We had an issue in the shop where I couldn't 321 00:16:35,840 --> 00:16:38,680 Speaker 1: get Google Drive. I use it for part of my diagnostics, 322 00:16:38,720 --> 00:16:40,800 Speaker 1: and they see they're all use it for diagnostics. If 323 00:16:41,120 --> 00:16:44,800 Speaker 1: if I bring in you know, Tom's Ford, and I 324 00:16:44,920 --> 00:16:48,200 Speaker 1: do a scan on it, and I save that scan 325 00:16:48,240 --> 00:16:51,080 Speaker 1: as a PDF or as a live graph or whatever format. 326 00:16:51,480 --> 00:16:53,880 Speaker 1: I can drop it on the desktop. The desktop will 327 00:16:53,880 --> 00:16:56,600 Speaker 1: take it, dump it into Google Drive. There's a diagnostics folder. 328 00:16:56,640 --> 00:16:58,600 Speaker 1: I can even knuckle it down and put it in 329 00:16:58,600 --> 00:17:00,880 Speaker 1: a Ford diagnostic folders, shoots it up to the cloud. 330 00:17:00,880 --> 00:17:03,000 Speaker 1: I can be anywhere and get that information to review it. 331 00:17:03,720 --> 00:17:07,280 Speaker 1: But you know, you go to change one thing, go 332 00:17:07,320 --> 00:17:09,399 Speaker 1: install a new hard drive, make sure everything works, Go 333 00:17:09,480 --> 00:17:13,600 Speaker 1: install more memory, go install you know, you change the program. 334 00:17:13,760 --> 00:17:16,320 Speaker 1: It takes forever, which is why I don't like to 335 00:17:16,400 --> 00:17:20,440 Speaker 1: change computers or hard drives because it takes it takes 336 00:17:20,480 --> 00:17:23,439 Speaker 1: so much time to clear things up. But yeah, and 337 00:17:23,480 --> 00:17:26,040 Speaker 1: you're right, that's that's the backside of a repair shop. 338 00:17:26,080 --> 00:17:28,119 Speaker 1: People don't see that. You know, you have to go 339 00:17:28,200 --> 00:17:31,040 Speaker 1: and listen. Not every shop. I still we do. We 340 00:17:31,080 --> 00:17:32,880 Speaker 1: still do work for a couple of shops. I don't 341 00:17:32,880 --> 00:17:35,000 Speaker 1: know how they're doing it, but they they they don't 342 00:17:35,080 --> 00:17:37,720 Speaker 1: use computers to build or you know, for invoice or 343 00:17:37,720 --> 00:17:41,240 Speaker 1: for customer reminders. They've got one computer. I know one shop. 344 00:17:41,240 --> 00:17:43,359 Speaker 1: It's a five base shop with one computer in it, 345 00:17:44,080 --> 00:17:46,199 Speaker 1: and that's where their service information is. 346 00:17:46,240 --> 00:17:46,440 Speaker 3: Yeah. 347 00:17:46,520 --> 00:17:53,080 Speaker 1: I'm like, wow, really, how many have one, two, three, five, six, seven, 348 00:17:53,800 --> 00:17:56,280 Speaker 1: seven computers in a three bay repair shop, not counting 349 00:17:56,400 --> 00:18:00,280 Speaker 1: laptops or handhelds? And we use every single one? So 350 00:18:00,400 --> 00:18:02,320 Speaker 1: I gotta go bob him up against the clock. Always 351 00:18:02,320 --> 00:18:04,760 Speaker 1: a pleasure, sir. You'd be well, stay healthy, and we'll 352 00:18:04,760 --> 00:18:06,359 Speaker 1: talk to you again real soon. I'm running any in 353 00:18:06,359 --> 00:18:08,720 Speaker 1: the car Doctor. I'm coming back right after this. Don't 354 00:18:08,720 --> 00:18:46,760 Speaker 1: go away. Welcome back, running the car Doctor. At your service. 355 00:18:46,800 --> 00:18:49,280 Speaker 1: Let's get over talk to Michael and Michigan. Michael, welcome 356 00:18:49,280 --> 00:18:50,440 Speaker 1: to the car Doctor. How can I help? 357 00:18:51,920 --> 00:18:53,080 Speaker 2: Uh Ron? 358 00:18:53,400 --> 00:18:55,679 Speaker 4: Yes, met the. 359 00:18:58,280 --> 00:19:02,960 Speaker 2: Uh let me see a guess? Was that natural gas 360 00:19:03,000 --> 00:19:03,800 Speaker 2: ain't the way to go? 361 00:19:04,760 --> 00:19:05,240 Speaker 1: Okay? 362 00:19:05,560 --> 00:19:13,760 Speaker 2: Ah, and neither is uh ethanol because the ethanol, if 363 00:19:13,760 --> 00:19:16,639 Speaker 2: you let it set for more than two weeks, it 364 00:19:16,800 --> 00:19:20,720 Speaker 2: jails up. But usually when they say something about gas 365 00:19:20,760 --> 00:19:24,880 Speaker 2: prices going down, they talk about South Carolina. In South Carolina, 366 00:19:25,000 --> 00:19:26,440 Speaker 2: it's got a lot of ethanol. 367 00:19:27,040 --> 00:19:29,600 Speaker 1: Okay, what's your What's what's your point? Michael? Or is 368 00:19:29,640 --> 00:19:31,199 Speaker 1: there is there a point to this or are you 369 00:19:31,200 --> 00:19:33,240 Speaker 1: trying to explain to me about biofuels or us about 370 00:19:33,280 --> 00:19:34,400 Speaker 1: biofuels or what's. 371 00:19:34,200 --> 00:19:37,119 Speaker 2: That I'm trying to explain you. And then there's uh, 372 00:19:38,400 --> 00:19:42,520 Speaker 2: pro paint is the best way to go okay, because 373 00:19:43,000 --> 00:19:47,359 Speaker 2: there's abundance of pro paint. The only thing is to 374 00:19:47,400 --> 00:19:51,439 Speaker 2: get in these oil companies to be able to sell it. 375 00:19:51,480 --> 00:19:54,439 Speaker 2: They'd rather burn it off than the mist of it. 376 00:19:54,880 --> 00:19:56,280 Speaker 2: Of course, I ain't making enough money. 377 00:19:56,280 --> 00:19:58,560 Speaker 1: There's another way to look at this. If we could 378 00:19:58,600 --> 00:20:00,840 Speaker 1: take the existing fleet and leave it alone and convert 379 00:20:00,840 --> 00:20:04,320 Speaker 1: all delivery vehicles to electric and maybe put natural gas 380 00:20:04,320 --> 00:20:06,680 Speaker 1: in areas of the country where it's more readily available 381 00:20:06,760 --> 00:20:08,680 Speaker 1: or able to be transported, and. 382 00:20:08,600 --> 00:20:10,440 Speaker 2: The infrastructive gases everywhere. 383 00:20:10,640 --> 00:20:13,080 Speaker 1: Well yeah, sure, but I'm just saying where you don't 384 00:20:13,080 --> 00:20:16,399 Speaker 1: have to overbuild the infrastructure. You know, this is this 385 00:20:16,560 --> 00:20:19,840 Speaker 1: is you got to remember the alternate fuel argument is 386 00:20:19,880 --> 00:20:22,439 Speaker 1: also is somewhere in that alternate fuel argument we have 387 00:20:22,480 --> 00:20:27,000 Speaker 1: to have the conversation about accessibility for everybody. You know, 388 00:20:27,160 --> 00:20:30,160 Speaker 1: I keep I keep citing ol Tuna, Pennsylvania. 389 00:20:29,600 --> 00:20:32,399 Speaker 2: And keep electrical in people's houses. How they're going to 390 00:20:32,520 --> 00:20:34,119 Speaker 2: keep the electric cars going. 391 00:20:34,240 --> 00:20:35,600 Speaker 1: Well, that's exactly right. 392 00:20:36,359 --> 00:20:39,639 Speaker 2: So another thing, Ron, I'm a mad they call me 393 00:20:39,720 --> 00:20:46,080 Speaker 2: a mad science as farmer. And you can use human 394 00:20:46,160 --> 00:20:54,600 Speaker 2: waste and anything it rots and make methane gas. Sure, 395 00:20:54,960 --> 00:21:01,760 Speaker 2: And you can also make methane gas with chips. And 396 00:21:02,200 --> 00:21:05,440 Speaker 2: the Germans used to doing World War two to keep 397 00:21:05,480 --> 00:21:09,520 Speaker 2: their trucks going. They change the carburetor and you can 398 00:21:09,800 --> 00:21:15,040 Speaker 2: and propane propanes used in shots. 399 00:21:16,440 --> 00:21:19,320 Speaker 1: For years, Michael, But how is all of this going 400 00:21:19,400 --> 00:21:23,080 Speaker 1: to be done at a mass production level to encompass 401 00:21:23,119 --> 00:21:26,280 Speaker 1: everybody in America? Just just America alone, just the United States, 402 00:21:26,280 --> 00:21:29,200 Speaker 1: the regions of America in terms of the hills and 403 00:21:29,240 --> 00:21:32,600 Speaker 1: the mountains and the valleys and and you know. 404 00:21:32,640 --> 00:21:36,960 Speaker 2: Yeah, propanes, propane they can do that. But the worst scenario, 405 00:21:38,560 --> 00:21:47,800 Speaker 2: uh make uh m ah methane gas. You can make 406 00:21:47,840 --> 00:21:51,840 Speaker 2: math dang gas yourself. And you can make math dang 407 00:21:51,920 --> 00:21:56,040 Speaker 2: gas with wood chips and anything ruts. 408 00:21:56,760 --> 00:22:00,399 Speaker 1: And you know, again, the argument comes down to how 409 00:22:00,440 --> 00:22:02,359 Speaker 1: are we going to do that at a mass level 410 00:22:02,880 --> 00:22:06,439 Speaker 1: that's going to support everybody in their need. You know again, 411 00:22:06,720 --> 00:22:10,240 Speaker 1: it's it's great for regionalized areas. All these ideas that 412 00:22:10,280 --> 00:22:12,679 Speaker 1: everybody has, but you have to look at the bigger picture. 413 00:22:12,960 --> 00:22:16,560 Speaker 1: Saying that it could all be propane is to me, 414 00:22:17,119 --> 00:22:19,840 Speaker 1: to me just as insane as saying there's going to 415 00:22:19,880 --> 00:22:22,640 Speaker 1: be electric vehicles everywhere. There has to be something readily 416 00:22:22,680 --> 00:22:25,600 Speaker 1: available for everybody in the market that will work and 417 00:22:25,640 --> 00:22:28,240 Speaker 1: support oil levels and facets of life. It's not just 418 00:22:28,280 --> 00:22:31,080 Speaker 1: a matter of let's just do this, so, Michael, I 419 00:22:31,119 --> 00:22:34,640 Speaker 1: appreciate the thoughts. I think sixteen hundred Pennsylvania Avenue. I'd 420 00:22:34,640 --> 00:22:37,800 Speaker 1: write them a letter. Let's go over to David in Virginia. David, 421 00:22:38,000 --> 00:22:39,760 Speaker 1: welcome to the car, doctor, sir, how can I help? 422 00:22:42,840 --> 00:22:49,800 Speaker 5: Hey, Ron twenty thirteen BMW five thirty five XI. Took 423 00:22:49,840 --> 00:22:54,240 Speaker 5: it in for an oil change. I hadn't known the 424 00:22:54,240 --> 00:22:59,479 Speaker 5: car very long, undred and eighty thousand miles, very nice condition, 425 00:23:00,880 --> 00:23:06,159 Speaker 5: and they did the oil change, and with then oh 426 00:23:06,880 --> 00:23:11,520 Speaker 5: one hundred and fifty miles, it started knocking. You don't 427 00:23:11,520 --> 00:23:14,399 Speaker 5: hear it at idle, but at higher RPMs you hear it. 428 00:23:15,920 --> 00:23:18,360 Speaker 5: I went back to them. I won't say the name 429 00:23:18,359 --> 00:23:20,280 Speaker 5: of the shop or anything, but I went back to them, 430 00:23:21,080 --> 00:23:24,679 Speaker 5: and because a friend told me they're very sensitive to 431 00:23:24,800 --> 00:23:29,880 Speaker 5: the viscosity of the oil, and it was full synthetic 432 00:23:30,000 --> 00:23:34,600 Speaker 5: they used and it was zero thirty. Some people are 433 00:23:34,600 --> 00:23:38,119 Speaker 5: telling me you should use five thirty or five forty 434 00:23:38,119 --> 00:23:38,359 Speaker 5: in it. 435 00:23:38,440 --> 00:23:40,119 Speaker 1: Okay. Do you have an owner's manual in the car? 436 00:23:40,200 --> 00:23:40,360 Speaker 6: Now? 437 00:23:40,440 --> 00:23:42,880 Speaker 5: I was just wondering, do you have an army? 438 00:23:42,960 --> 00:23:46,200 Speaker 1: Do you have an owner's manual in the car? 439 00:23:46,880 --> 00:23:50,280 Speaker 5: I do not have an owner's manual. Okay, I've looked 440 00:23:50,280 --> 00:23:53,720 Speaker 5: it up some and so on. When I went back 441 00:23:53,840 --> 00:23:59,560 Speaker 5: to the place, I asked them to look up the 442 00:23:59,600 --> 00:24:05,560 Speaker 5: oil viscosity. He went to an AMS oil book and 443 00:24:05,600 --> 00:24:07,560 Speaker 5: looked it up, and he said, this is what I 444 00:24:07,640 --> 00:24:10,960 Speaker 5: go by. And when it said zero thirty and a 445 00:24:11,320 --> 00:24:13,080 Speaker 5: soil books, I believe. 446 00:24:12,760 --> 00:24:15,760 Speaker 1: That to be a zero thirty car. Having said that, 447 00:24:16,160 --> 00:24:19,160 Speaker 1: I will tell you this, I don't believe if they 448 00:24:19,200 --> 00:24:22,280 Speaker 1: put zero thirty or five thirty or five twenty or 449 00:24:22,400 --> 00:24:24,720 Speaker 1: zero twenty in it in one hundred and eighty five 450 00:24:24,920 --> 00:24:27,200 Speaker 1: and how fast one hundred and fifty miles one hundred 451 00:24:27,200 --> 00:24:33,480 Speaker 1: eighty five thousand mile car in less than two hundred miles, 452 00:24:33,560 --> 00:24:35,640 Speaker 1: it's going to develop an engine noise as a result. 453 00:24:36,040 --> 00:24:38,000 Speaker 1: Is this the first oil change since you bought it? 454 00:24:39,760 --> 00:24:40,119 Speaker 4: Yes? 455 00:24:40,240 --> 00:24:41,080 Speaker 1: Okay, how do. 456 00:24:41,040 --> 00:24:44,360 Speaker 5: We say you say, regardless of those three or four 457 00:24:44,400 --> 00:24:46,200 Speaker 5: all grades, it shouldn't make a difference. 458 00:24:46,240 --> 00:24:48,440 Speaker 1: Shouldn't make a difference. First of all, I've got to 459 00:24:48,480 --> 00:24:51,800 Speaker 1: tell you the BMWs we've seen, we see very few 460 00:24:51,880 --> 00:24:55,280 Speaker 1: bottom end engine crank shaft bearing rod problems, et cetera, 461 00:24:55,400 --> 00:24:58,480 Speaker 1: unless the engine has been abused. If this is, is 462 00:24:58,520 --> 00:25:03,959 Speaker 1: this the first oil change since you purchased the vehicle? Yes, 463 00:25:04,040 --> 00:25:05,879 Speaker 1: all right, I would be curious. 464 00:25:05,960 --> 00:25:09,040 Speaker 5: You know they don't have they don't have dipsticks in 465 00:25:09,080 --> 00:25:11,000 Speaker 5: those either. No, I know, So I went ahead and 466 00:25:11,720 --> 00:25:12,800 Speaker 5: better change the oil. 467 00:25:12,800 --> 00:25:15,720 Speaker 1: Right, I would be curious what came out of it? 468 00:25:16,920 --> 00:25:19,520 Speaker 1: Did a thicker viscosity come out of it? To hide 469 00:25:19,560 --> 00:25:22,880 Speaker 1: an engine noise? Makes you wonder? 470 00:25:23,040 --> 00:25:24,399 Speaker 5: I do not know what came out of it. 471 00:25:24,520 --> 00:25:26,399 Speaker 1: Right, What I would do is I would take the 472 00:25:26,480 --> 00:25:29,720 Speaker 1: oil that's in there, drain out a pint, send it 473 00:25:29,760 --> 00:25:35,800 Speaker 1: off to Blackstone Laboratories and get an oil analysis. Well, 474 00:25:35,840 --> 00:25:37,680 Speaker 1: they'll be able to tell you a viscosity. Heck, they'll 475 00:25:37,680 --> 00:25:40,600 Speaker 1: be able to tell you what brand it is, and 476 00:25:40,920 --> 00:25:43,960 Speaker 1: let that be Let that be the benchmark. I'm not 477 00:25:44,119 --> 00:25:47,920 Speaker 1: saying what they did couldn't cause it. To me, it's 478 00:25:48,000 --> 00:25:51,080 Speaker 1: just not likely. It's just it's just their turn in 479 00:25:51,160 --> 00:25:53,960 Speaker 1: the barrel. And frankly, if the shop that you went 480 00:25:54,000 --> 00:25:57,399 Speaker 1: to had insurance, as I'm assuming they do, if it 481 00:25:57,440 --> 00:26:00,440 Speaker 1: becomes an insurance claim, the insurance company going to walk 482 00:26:00,440 --> 00:26:02,679 Speaker 1: you through this process as well. They're gonna want an 483 00:26:02,720 --> 00:26:04,639 Speaker 1: oil analysis, They're gonna want to break down of what 484 00:26:04,640 --> 00:26:07,679 Speaker 1: oil it was, and then Blackstone will tell you if 485 00:26:07,680 --> 00:26:10,280 Speaker 1: there's any trace elements in there, if there's any signs 486 00:26:10,320 --> 00:26:12,320 Speaker 1: of coolant in the oil, if there's any signs of 487 00:26:12,320 --> 00:26:16,280 Speaker 1: other contamination, and that will be the benchmark, that will 488 00:26:16,320 --> 00:26:18,399 Speaker 1: be the and you know what, if you do it 489 00:26:18,440 --> 00:26:21,399 Speaker 1: that way, it's it's much more scientific than fingerpoint. And 490 00:26:21,400 --> 00:26:23,240 Speaker 1: I'm not saying you are to tell you the truth. 491 00:26:23,240 --> 00:26:24,920 Speaker 1: I'm a major as calm as you are, because I'd 492 00:26:24,960 --> 00:26:28,399 Speaker 1: be upset and annoyed as well. You know, it's no 493 00:26:28,480 --> 00:26:30,760 Speaker 1: fun to have to go through an engine repair, especially 494 00:26:30,800 --> 00:26:34,560 Speaker 1: on something like that, because that's probably a ten or 495 00:26:34,560 --> 00:26:37,520 Speaker 1: twelve thousand dollars engine. Not to wind you up a 496 00:26:37,560 --> 00:26:41,600 Speaker 1: little bit, but you know it's it's no three thousand 497 00:26:41,600 --> 00:26:46,680 Speaker 1: dollars engine replacement. So you know, you know that being said, 498 00:26:46,840 --> 00:26:49,359 Speaker 1: what came out, what went in, and what's the speck 499 00:26:49,400 --> 00:26:51,680 Speaker 1: and then you start the conversation from there and when 500 00:26:51,720 --> 00:26:54,359 Speaker 1: you find out what you there's no way that I 501 00:26:54,400 --> 00:26:56,800 Speaker 1: can think of unless they save the old oil filter 502 00:26:57,359 --> 00:27:00,720 Speaker 1: by some circumstance, there's no way you'll know what came out, 503 00:27:00,800 --> 00:27:03,960 Speaker 1: but what's in it and get an oil analysis on that. 504 00:27:04,040 --> 00:27:07,720 Speaker 1: When you find out it's the right viscosity oil, you 505 00:27:07,800 --> 00:27:10,560 Speaker 1: know what. It's unfortunate, but it's ten years old and 506 00:27:10,560 --> 00:27:12,840 Speaker 1: two undred thousand miles and for whatever reason, it's not 507 00:27:12,920 --> 00:27:14,560 Speaker 1: the care that you gave it, but it's the care 508 00:27:14,560 --> 00:27:16,800 Speaker 1: the previous owner gave it. The previous under eighty five 509 00:27:16,800 --> 00:27:21,360 Speaker 1: thousand miles. 510 00:27:19,680 --> 00:27:25,760 Speaker 5: Right, right? What's the what's the best way? You mentioned 511 00:27:25,760 --> 00:27:30,040 Speaker 5: the owner's manual? Is that the best source. 512 00:27:31,280 --> 00:27:34,120 Speaker 1: I would either have a manual, but I would jump 513 00:27:34,160 --> 00:27:37,359 Speaker 1: online and just type in twenty thirteen BMW five thirty 514 00:27:37,359 --> 00:27:40,320 Speaker 1: five owners Manual, and I bet you there's a everything 515 00:27:40,359 --> 00:27:42,920 Speaker 1: else is online. I bet you there's a downloadable PDF 516 00:27:44,720 --> 00:27:47,000 Speaker 1: that would allow you to look it in or if 517 00:27:47,080 --> 00:27:48,880 Speaker 1: you can go back to the repair shop. I guess 518 00:27:48,920 --> 00:27:54,280 Speaker 1: the repair shop doesn't have any online reference information, all data, Mitchell, 519 00:27:54,800 --> 00:27:55,640 Speaker 1: nothing like that. 520 00:27:57,600 --> 00:27:59,680 Speaker 5: I don't know what they have. I just know that 521 00:27:59,720 --> 00:28:04,399 Speaker 5: when I'm went back to them, and he went straight 522 00:28:04,440 --> 00:28:08,000 Speaker 5: to this AMS Oil book and looked it up, and 523 00:28:08,040 --> 00:28:12,200 Speaker 5: then he had another book, but he didn't really find 524 00:28:12,280 --> 00:28:16,080 Speaker 5: the specific model and engine in that one, right, But 525 00:28:16,160 --> 00:28:18,359 Speaker 5: he says he usually goes by the AMS Oil book. 526 00:28:18,800 --> 00:28:21,240 Speaker 1: Well, my concern with using a book in this day 527 00:28:21,240 --> 00:28:23,560 Speaker 1: and age, and now I'll pick on him a little 528 00:28:23,560 --> 00:28:28,159 Speaker 1: bit since I'm an equal opportunity offender here. My concern 529 00:28:28,240 --> 00:28:32,840 Speaker 1: with him using a book is when was the book published? Right? 530 00:28:33,160 --> 00:28:35,040 Speaker 1: If the book was if the book was published two 531 00:28:35,119 --> 00:28:39,320 Speaker 1: years ago, it's a doorstop because things in this industry, 532 00:28:40,560 --> 00:28:44,360 Speaker 1: you know, things changed since we started this conversation. It's 533 00:28:44,360 --> 00:28:46,239 Speaker 1: got to be online, it's got to be relevant, it's 534 00:28:46,280 --> 00:28:48,320 Speaker 1: got to be up to the minute. It just is. 535 00:28:48,480 --> 00:28:49,840 Speaker 1: It just changes that fast. 536 00:28:53,040 --> 00:28:56,400 Speaker 5: You were keying in on the mileage one hundred and eighty. 537 00:28:56,400 --> 00:28:56,640 Speaker 4: So. 538 00:28:58,480 --> 00:29:05,200 Speaker 5: Would an engine like that be less sensitive to viscosity? 539 00:29:03,880 --> 00:29:07,280 Speaker 1: And let's have that conversation when we come back from 540 00:29:07,280 --> 00:29:08,960 Speaker 1: the break. I'm ronnin Indie and we'll be right back 541 00:29:09,000 --> 00:29:30,160 Speaker 1: after this. Don't go away. Welcome back, Dave. You're still there. Yeah, yeah, 542 00:29:30,240 --> 00:29:31,960 Speaker 1: I just got a couple of minutes. What was your question? 543 00:29:35,280 --> 00:29:39,440 Speaker 5: Oh, I was asking the fact that the BMW has 544 00:29:39,800 --> 00:29:43,680 Speaker 5: one eighty on the mileage if that makes it more 545 00:29:43,760 --> 00:29:48,560 Speaker 5: sensitive or less sensitive to viscosity and oil type. 546 00:29:49,800 --> 00:29:52,880 Speaker 1: No, it makes it in this case. Let me ask 547 00:29:52,920 --> 00:29:54,760 Speaker 1: you a question. Let me ask the question the other way. 548 00:29:54,920 --> 00:29:57,080 Speaker 1: If the car had thirty thousand miles on it and 549 00:29:57,400 --> 00:29:59,200 Speaker 1: you had just got an oil change done, what would 550 00:29:59,200 --> 00:29:59,560 Speaker 1: you think. 551 00:30:04,880 --> 00:30:08,720 Speaker 5: I don't know how that affects things. 552 00:30:09,040 --> 00:30:09,560 Speaker 1: It doesn't. 553 00:30:10,160 --> 00:30:13,440 Speaker 5: Obviously there would be somewhere on the engine if it's 554 00:30:13,480 --> 00:30:16,080 Speaker 5: got one eighty and it was running really well and 555 00:30:16,120 --> 00:30:16,400 Speaker 5: so on. 556 00:30:16,560 --> 00:30:19,920 Speaker 1: But right, But here's my point. Anything you and I 557 00:30:19,960 --> 00:30:23,800 Speaker 1: talk about is conjecture. Until when, until we get an 558 00:30:23,800 --> 00:30:26,240 Speaker 1: oil analysis done, we know what oil is in there? 559 00:30:26,760 --> 00:30:28,640 Speaker 1: Because we could we could play what if from now 560 00:30:28,680 --> 00:30:30,800 Speaker 1: until Tuesday? It's not going to do us any good? 561 00:30:30,960 --> 00:30:31,440 Speaker 5: Exactly? 562 00:30:31,880 --> 00:30:34,680 Speaker 1: You know, we could we can analyze this fourteen different ways. 563 00:30:35,600 --> 00:30:36,920 Speaker 1: It doesn't It doesn't. 564 00:30:36,640 --> 00:30:37,080 Speaker 2: Matter to me. 565 00:30:37,480 --> 00:30:42,360 Speaker 5: Their analysis. Would their analysis would tell us the viscosity 566 00:30:43,520 --> 00:30:48,560 Speaker 5: and possibly even the brand, And would it give any 567 00:30:48,600 --> 00:30:52,120 Speaker 5: telltale signs of hey, yeah, there is something going on 568 00:30:52,640 --> 00:30:53,520 Speaker 5: in this engine. 569 00:30:53,560 --> 00:30:56,160 Speaker 1: Every Blackstone report I've ever seen will tell you engine 570 00:30:56,160 --> 00:31:00,640 Speaker 1: condition what to expect. I've had customers do Blackstone oil analysis. 571 00:31:00,640 --> 00:31:03,760 Speaker 1: They bought new vehicles and to keep them under warranty 572 00:31:03,640 --> 00:31:06,880 Speaker 1: there there was some extended warranty plan where they wanted 573 00:31:06,920 --> 00:31:10,160 Speaker 1: oil analysis done to show the intervals between oil changes, 574 00:31:10,880 --> 00:31:13,120 Speaker 1: whatever you want to do. They'd go through the expense, 575 00:31:13,160 --> 00:31:16,400 Speaker 1: they do all these oil analysis and they'd get back 576 00:31:16,440 --> 00:31:20,040 Speaker 1: these reports showing no breakdown, viscosity type, what sort of 577 00:31:21,000 --> 00:31:22,840 Speaker 1: base metals were in the engine, if there was any 578 00:31:22,840 --> 00:31:25,920 Speaker 1: signs of coolant in the engine. Oil it's you know, 579 00:31:25,960 --> 00:31:28,200 Speaker 1: it's just like it's just like getting blood work done, 580 00:31:28,560 --> 00:31:32,160 Speaker 1: no different. So they can they could break it down 581 00:31:32,200 --> 00:31:35,640 Speaker 1: into the minutia and then let's have the conversation. Can 582 00:31:35,640 --> 00:31:36,040 Speaker 1: we do that? 583 00:31:38,120 --> 00:31:40,360 Speaker 5: It sounds good. I had not heard of them. I 584 00:31:40,400 --> 00:31:43,360 Speaker 5: guess I'd heard of oil analysis before, but it's been 585 00:31:43,400 --> 00:31:43,800 Speaker 5: a while. 586 00:31:43,960 --> 00:31:46,280 Speaker 1: Blackstone is I think Blackstone is one of the few 587 00:31:46,360 --> 00:31:48,000 Speaker 1: lift in the country that does it. If you Google 588 00:31:48,000 --> 00:31:51,680 Speaker 1: search Blackstone oil analysis, and I believe it's Blackstone, but 589 00:31:53,400 --> 00:31:55,000 Speaker 1: you know that'll get you the answer. But I would 590 00:31:55,000 --> 00:31:57,360 Speaker 1: go with an oil analysis in the determined final condition. 591 00:31:57,440 --> 00:31:59,840 Speaker 1: From there, all right, Kitto. It'll take a couple of weeks, 592 00:31:59,840 --> 00:32:01,080 Speaker 1: but I expect to hear back from you. 593 00:32:02,880 --> 00:32:03,880 Speaker 5: Okay, thank you so much. 594 00:32:03,880 --> 00:32:06,120 Speaker 1: You're very welcome. Be good. Eight five five five six 595 00:32:06,200 --> 00:32:08,760 Speaker 1: zero nine nine zero zero. Running in the Card Doctor 596 00:32:08,760 --> 00:32:24,080 Speaker 1: coming back right after this, don't go away, Welcome back 597 00:32:24,200 --> 00:32:26,120 Speaker 1: running the card Doctor heard eight five five five six 598 00:32:26,240 --> 00:32:28,360 Speaker 1: zero nine nine zero zero. By the way, I don't 599 00:32:28,360 --> 00:32:30,200 Speaker 1: know why I'm telling you this, but the streaming computer 600 00:32:30,400 --> 00:32:32,880 Speaker 1: is down and if you can't listen on the stream, 601 00:32:32,920 --> 00:32:34,360 Speaker 1: that's why. But if you can't listen on the stream, 602 00:32:34,400 --> 00:32:35,960 Speaker 1: how would you get this message anyway? So I just 603 00:32:35,960 --> 00:32:38,600 Speaker 1: figured i'd make the general announcement. Who knows how you'll 604 00:32:38,600 --> 00:32:40,600 Speaker 1: hear about it. Let's go out to Louis and Quebec 605 00:32:41,120 --> 00:32:43,280 Speaker 1: and Hi, how you doing? Good sir? What's going on 606 00:32:43,280 --> 00:32:43,720 Speaker 1: in your mind? 607 00:32:44,040 --> 00:32:48,040 Speaker 6: Well? I have a question for you concerning a raft four. Okay, 608 00:32:48,360 --> 00:32:50,080 Speaker 6: I have a sixteen year old Raft four and it's 609 00:32:50,240 --> 00:32:52,800 Speaker 6: basically time for us to change now. But my thought 610 00:32:52,840 --> 00:32:55,640 Speaker 6: was to get a raft flour and to get a hybrid, 611 00:32:57,120 --> 00:33:00,160 Speaker 6: and which was fine and dandy until I started reading 612 00:33:00,240 --> 00:33:03,200 Speaker 6: up and the cable I'm sure you're aware of the 613 00:33:03,240 --> 00:33:07,240 Speaker 6: cable gate issue with the raft fours, with the hybrids 614 00:33:07,520 --> 00:33:11,200 Speaker 6: and the suppose it fix that the Yoda did, which 615 00:33:11,280 --> 00:33:14,239 Speaker 6: seemingly does not seem to have been a fix, and 616 00:33:14,280 --> 00:33:19,600 Speaker 6: their attitude towards basically, you know, the cost of absorbing 617 00:33:19,600 --> 00:33:21,920 Speaker 6: the cost for those people that actually have to have 618 00:33:21,960 --> 00:33:24,040 Speaker 6: the cable fix, which works out to I think about 619 00:33:24,040 --> 00:33:27,880 Speaker 6: seven thousand dollars somewhere in that region, seven thousand dollars Canadian, 620 00:33:28,280 --> 00:33:29,880 Speaker 6: and I don't know how much it would be down south, 621 00:33:30,600 --> 00:33:33,440 Speaker 6: but I guess it's made me reconsider the idea of 622 00:33:33,880 --> 00:33:36,440 Speaker 6: getting a hybrid and you know, we basically do about, 623 00:33:36,600 --> 00:33:40,720 Speaker 6: you know, say about five thousand to six thousand miles 624 00:33:40,720 --> 00:33:43,160 Speaker 6: per year, of which maybe about twenty five hundred is 625 00:33:43,200 --> 00:33:45,680 Speaker 6: in winter. The rest of that time that the time 626 00:33:45,760 --> 00:33:49,480 Speaker 6: the car sits on the driveway. It's driven regularly, but 627 00:33:49,560 --> 00:33:52,400 Speaker 6: it basically sits on the driveway. And obviously up here 628 00:33:52,400 --> 00:33:54,880 Speaker 6: in Quebec there's an awful lot of salt that's used 629 00:33:54,880 --> 00:33:58,120 Speaker 6: world salt that's used in winter and it's cold. My 630 00:33:58,320 --> 00:34:01,200 Speaker 6: question to you is, does that sound like a winning 631 00:34:01,280 --> 00:34:03,920 Speaker 6: combination for a hybrid car or do you think that 632 00:34:04,000 --> 00:34:06,960 Speaker 6: perhaps I should be, you know, sticking to an ice 633 00:34:07,040 --> 00:34:11,160 Speaker 6: car or to something else. I'd like to have your opinion. 634 00:34:11,000 --> 00:34:13,840 Speaker 1: I think, for where you are in the extreme environment, 635 00:34:13,880 --> 00:34:17,000 Speaker 1: because you're right, cable Gate's a disaster, and you know, 636 00:34:17,040 --> 00:34:19,320 Speaker 1: Toyota did extend warranty on certain models. I think it 637 00:34:19,400 --> 00:34:22,360 Speaker 1: was all the way back to twenty nineteen's, you know, 638 00:34:22,400 --> 00:34:24,760 Speaker 1: twenty nineteen through twenty twos and now the twenty threes. 639 00:34:25,160 --> 00:34:28,680 Speaker 1: But still it's an inconvenience and it's sad. But as 640 00:34:28,680 --> 00:34:31,960 Speaker 1: I've been saying all along, cars are a product of environment, right, 641 00:34:32,080 --> 00:34:35,440 Speaker 1: I think to me, the most reliable is the standard. 642 00:34:35,440 --> 00:34:37,960 Speaker 1: It's the ice, it's the internal combustion engine. I think 643 00:34:38,000 --> 00:34:39,560 Speaker 1: it's going to be around a long time yet. I 644 00:34:39,560 --> 00:34:41,279 Speaker 1: don't think the EV is going to take it over 645 00:34:41,840 --> 00:34:43,640 Speaker 1: if you were in a different environment, if you were 646 00:34:43,640 --> 00:34:46,000 Speaker 1: in some place, nothing wrong with Canada, but if you 647 00:34:46,000 --> 00:34:47,359 Speaker 1: didn't have the ice in the salt and the snow 648 00:34:47,400 --> 00:34:49,960 Speaker 1: and the corrosion, Yeah, I think a hybrid might make 649 00:34:50,000 --> 00:34:52,920 Speaker 1: more sense. It's either that, Louis, and I wish we 650 00:34:52,960 --> 00:34:55,520 Speaker 1: had more time for this. I apologize. It's either that, 651 00:34:55,760 --> 00:34:58,120 Speaker 1: or do you find a hybrid from a different manufacturer 652 00:34:58,880 --> 00:35:01,839 Speaker 1: more designed to hold up in the foul weather that 653 00:35:01,880 --> 00:35:04,360 Speaker 1: you have up there. That's a little more research is 654 00:35:04,400 --> 00:35:06,120 Speaker 1: in order. But I like what you're thinking I just 655 00:35:06,160 --> 00:35:07,840 Speaker 1: don't know if right now the RAP four is the 656 00:35:07,840 --> 00:35:10,239 Speaker 1: way to go. I appreciate your trust. I'm running any 657 00:35:10,239 --> 00:35:12,800 Speaker 1: in the car doctor reminding you the mechanics aren't expensive, 658 00:35:12,880 --> 00:35:14,200 Speaker 1: they're priceless. See you