WEBVTT - Faster Wi-Fi on Planes & What to Do When Your Personal Info Is Leaked 0:00:00.200 --> 0:00:04.640 Reviews are in for another physical AI device and they're 0:00:04.760 --> 0:00:08.360 just okay. Well it looks more and more like TikTok 0:00:08.560 --> 0:00:13.000 will be banned. And why did Apple users suddenly get 0:00:13.039 --> 0:00:17.160 logged out? Plus your tech questions answered? What's going on? 0:00:17.160 --> 0:00:20.360 I'm Rich Demiro and this is Rich on Tech. This 0:00:20.520 --> 0:00:22.320 is the show where I talk about the tech stuff 0:00:22.320 --> 0:00:25.000 I think you should know about. It's also the place 0:00:25.120 --> 0:00:29.040 where I answer your questions about technology. I believe the 0:00:29.080 --> 0:00:33.600 tech should be interesting, useful, and fun. Let's open up 0:00:33.640 --> 0:00:36.800 those phone lines at triple A rich one oh one. 0:00:37.080 --> 0:00:41.320 That's eight eight eight seven four to two four one 0:00:41.760 --> 0:00:44.199 zero one. Give me a call. If you have a 0:00:44.280 --> 0:00:48.960 question about technology, email also open. Just go to Rich 0:00:49.200 --> 0:00:54.840 on tech dot tv and hit contact. We've got some 0:00:54.880 --> 0:00:59.560 great guests this week. Ryan Ozawa, a native Hawaiian tech 0:00:59.680 --> 0:01:03.080 journal and publisher of the Hawaii Bulletin, is going to 0:01:03.120 --> 0:01:06.160 join me to talk about the startup scene in Hawaii. 0:01:07.600 --> 0:01:10.600 Then later in the show, we've got JR. Rayfiel. He 0:01:10.800 --> 0:01:15.440 is tech writer and author of the Android Intelligence newsletter, 0:01:15.920 --> 0:01:18.840 so we'll get updated on Android and some tips and 0:01:18.880 --> 0:01:23.480 tricks as well. And great interview with Troy Hunt. He 0:01:23.760 --> 0:01:28.040 is the creator of haveibenponed dot com. This is a 0:01:28.040 --> 0:01:30.600 website that lets you see if your data has been 0:01:30.600 --> 0:01:33.720 involved in a breach, and he will discuss how to 0:01:33.800 --> 0:01:36.400 check the website and what to do if you see 0:01:36.400 --> 0:01:41.280 your information on there. He also talks about those services 0:01:41.280 --> 0:01:44.880 that purport to take your information off of the dark 0:01:44.920 --> 0:01:49.920 Web and other places. So a great conversation there. Well, 0:01:49.920 --> 0:01:53.880 this week I found myself in Hawaii once again. No, 0:01:54.000 --> 0:01:57.280 I did not plan that, but I was actually planning 0:01:57.440 --> 0:02:00.440 this since October. So you know, if you listened to 0:02:00.440 --> 0:02:02.360 the show, that I was in Hawaii for a personal 0:02:02.480 --> 0:02:05.520 vacation a couple of weeks ago, and then the opportunity 0:02:05.560 --> 0:02:08.200 came up to go back, and as crazy as it sounds, 0:02:08.240 --> 0:02:11.840 of course I said yes because I wanted to be 0:02:12.040 --> 0:02:16.240 among the first to test out high speed internet on 0:02:16.600 --> 0:02:20.480 Starlink on Hawaiian airlines, and this is something they announced 0:02:20.560 --> 0:02:23.000 last October. So I emailed the company. I said, Hey, 0:02:23.280 --> 0:02:25.080 I really want to get on one of these planes 0:02:25.120 --> 0:02:27.639 and test this out. And they said, okay, well we 0:02:27.800 --> 0:02:30.280 just announced it. We haven't even installed this yet. I said, okay, 0:02:30.320 --> 0:02:32.520 well keep me in mind. So I just kept bugging 0:02:32.600 --> 0:02:35.000 them and bugging them and bugging them, and finally it 0:02:35.040 --> 0:02:38.800 worked out, and so I flew out of Long Beach, California, which, 0:02:38.840 --> 0:02:41.720 by the way, the number one comment I got on 0:02:41.760 --> 0:02:43.919 my Instagram when I was posting about the trip is 0:02:44.040 --> 0:02:48.239 rich Please don't tell people about Long Beach Airport too late, 0:02:48.320 --> 0:02:51.240 I just did. It is an incredible little airport if 0:02:51.280 --> 0:02:53.519 you can find a flight out of there. Obviously it's limited, 0:02:53.880 --> 0:02:56.880 but what a great airport. I love. We've gotten so 0:02:57.000 --> 0:03:00.359 used to like Lax and this huge, giant airport which 0:03:00.400 --> 0:03:03.120 is crowded and trafficky and all this stuff, and when 0:03:03.120 --> 0:03:04.920 you get to one of these smaller airports, either in 0:03:04.960 --> 0:03:07.600 a small town or one of the smaller airports in 0:03:07.639 --> 0:03:10.760 the LA area like Burbank or Long Beach. I've never 0:03:10.760 --> 0:03:12.880 flown out of Ontario, so I can't speak for that one, 0:03:12.960 --> 0:03:15.880 but it was a great experience, very very nice. So 0:03:17.000 --> 0:03:19.400 I get on the flight and let me tell you 0:03:19.400 --> 0:03:21.760 about Starlink on this flight. So if you're not familiar 0:03:21.760 --> 0:03:25.440 with starlink, this is from SpaceX and it's a network 0:03:25.560 --> 0:03:29.040 of low orbit satellites. They've been shooting up into outer 0:03:29.160 --> 0:03:32.960 space and they just kind of blanket the globe. So 0:03:33.080 --> 0:03:37.200 this gives you Internet from space pretty much anywhere. And yes, 0:03:37.280 --> 0:03:40.360 there's been satellite internet before, but this one is very, 0:03:40.720 --> 0:03:44.640 very fast, faster than we've ever seen before. So I 0:03:44.640 --> 0:03:47.200 got on the flight from Long Beach to Honolulu, about 0:03:47.200 --> 0:03:51.640 a five hour flight, and the internet starts immediately the 0:03:51.720 --> 0:03:54.600 second that you get to your seat. You can start 0:03:54.680 --> 0:03:58.400 using starlink. And what Hawaiian has done is they've made 0:03:58.440 --> 0:04:02.440 it really easy. There is basically no login. You just 0:04:02.480 --> 0:04:04.760 go to your internet, you connect to the it says 0:04:04.760 --> 0:04:07.960 starlink on Hawaiian air and you connect and that's it. 0:04:07.960 --> 0:04:09.960 It says, oh, by the way, a couple of rules here. 0:04:11.040 --> 0:04:14.760 No audio or video calls, no live streaming from your seat, 0:04:14.960 --> 0:04:19.120 and no looking at obscene content. So those are the 0:04:19.160 --> 0:04:21.599 ground rules. But after that you can pretty much do 0:04:21.600 --> 0:04:24.599 whatever you want. It's all free and you can connect 0:04:24.640 --> 0:04:27.200 as many devices as you want. And I did interview 0:04:27.240 --> 0:04:29.920 the CEO of Hawaiian Airlines and I said, hey, a 0:04:29.960 --> 0:04:33.000 couple things. Number one, is this going to remain free? 0:04:33.040 --> 0:04:35.760 And he said yes. The reason why it's free is 0:04:35.800 --> 0:04:38.640 because we were late to the Wi Fi game. A 0:04:38.720 --> 0:04:42.680 lot of other airlines have Wi Fi before us. It's 0:04:42.720 --> 0:04:45.559 been slow, it's been not very good, but we wanted 0:04:45.600 --> 0:04:47.800 to come out of the gate really strong with this 0:04:48.040 --> 0:04:50.479 awesome high speed internet, and we're going to give it 0:04:50.480 --> 0:04:53.760 to customers for free. And if you think that people 0:04:53.800 --> 0:04:56.400 don't care about this, they do. Because I was looking, 0:04:56.480 --> 0:04:58.960 as I always do at other people's phone screens, I 0:04:59.040 --> 0:05:02.400 kind of snoop whenever I can. I was watching people 0:05:02.440 --> 0:05:04.600 text their friends saying, oh my gosh, I have starlink 0:05:04.640 --> 0:05:07.560 on this flight. I have starlink on this flight, and 0:05:07.760 --> 0:05:12.200 I did a whole bunch of tests and it was incredible. 0:05:12.240 --> 0:05:16.400 There's no other way to describe it other than OMG, 0:05:16.720 --> 0:05:18.880 I can't believe we have this up in the air 0:05:18.920 --> 0:05:22.520 at this point. So I was getting speeds bursts. I 0:05:22.520 --> 0:05:26.479 would say two hundred and two fifty steady, about one 0:05:26.560 --> 0:05:30.279 hundred megabits per second. So that's pretty much home internet 0:05:30.320 --> 0:05:32.080 speed if you're lucky, if you have a good internet 0:05:32.120 --> 0:05:34.880 at home now. I was on a flight a couple 0:05:35.000 --> 0:05:38.240 weeks ago coming back from Honolulu. I won't name the airline, 0:05:38.279 --> 0:05:40.440 but my internet was eight bucks, which I paid for. 0:05:40.480 --> 0:05:42.600 I wanted to catch up on my four or five 0:05:42.640 --> 0:05:44.720 hundred emails that I got throughout the week, and guess 0:05:44.760 --> 0:05:48.560 what I could not even check email with that internet 0:05:48.600 --> 0:05:51.760 connection because it was so bad. And that reminds me 0:05:51.800 --> 0:05:53.800 that I do need to request a refund. If you 0:05:53.880 --> 0:05:57.000 ever have a bad internet experience. By the way, always 0:05:57.080 --> 0:05:59.640 always request a refund. If you cannot do what you 0:05:59.680 --> 0:06:02.560 were trying to do, just go to the website and 0:06:03.080 --> 0:06:05.920 of that airline and say request a refund. And most 0:06:05.920 --> 0:06:08.240 of the time it's very automated. It's like you'll get 0:06:08.240 --> 0:06:10.240 a response within twenty four hours and they'll say, yeah, 0:06:10.240 --> 0:06:12.279 we've refunded you your money. They don't want people to 0:06:12.279 --> 0:06:14.880 have a bad experience. This stuff is not well it 0:06:14.960 --> 0:06:18.560 is rocket science. But if it's not working properly, which 0:06:18.600 --> 0:06:22.480 sometimes it's not, especially with the old style satellite internet, 0:06:23.760 --> 0:06:25.480 it just ask for a refund and they will give 0:06:25.520 --> 0:06:29.680 it to you. So the in flight experience was amazing. 0:06:29.720 --> 0:06:32.920 What did I do? I tested downloading an entire movie 0:06:32.960 --> 0:06:35.400 before I even took off. I've never been able to 0:06:35.440 --> 0:06:37.920 do that, and all the years I've been flying, downloaded 0:06:38.000 --> 0:06:41.040 in an entire two hour movie or so while I 0:06:41.120 --> 0:06:43.279 was still at the gate. Then once I was in 0:06:43.320 --> 0:06:46.000 the air, I deleted that movie and redownloaded it and 0:06:46.040 --> 0:06:47.839 it was just fine. Took a couple of minutes, and 0:06:48.000 --> 0:06:49.920 I actually felt guilty at a certain point that I 0:06:49.960 --> 0:06:52.960 was using so much data. I also uploaded and downloaded 0:06:52.960 --> 0:06:56.120 like a one gigabyte file that worked just fine. I 0:06:56.160 --> 0:06:59.800 was able to check my email. I streamed Netflix, so 0:07:00.080 --> 0:07:02.360 there is no need to download anymore. This is a 0:07:02.400 --> 0:07:05.520 paradigm shift, and I think it's going to impact the 0:07:05.760 --> 0:07:10.880 inflight systems because the inflight entertainment systems, because why install 0:07:11.440 --> 0:07:14.920 all of these seatback monitors and these big hard drives 0:07:14.920 --> 0:07:17.040 that you have to fill with all these movies when 0:07:17.160 --> 0:07:20.120 people can just you know, binge on their networks and 0:07:20.160 --> 0:07:22.720 their streaming services that they already own and the shows 0:07:22.760 --> 0:07:26.480 are already watching. And I did ask the CEO about that, 0:07:26.520 --> 0:07:28.120 and he said, well, they're still going to have some 0:07:28.240 --> 0:07:32.320 planes that do have the built in entertainment systems. But again, 0:07:32.520 --> 0:07:34.160 I think this is something that we're going to see 0:07:34.160 --> 0:07:37.360 phased out over time because people have their smartphones and 0:07:37.400 --> 0:07:39.680 once they know they can stream, they're going to do that. 0:07:41.080 --> 0:07:43.680 I also tried Peloton just for fun. I didn't bring 0:07:43.680 --> 0:07:45.560 the bike in the air, but I just, you know, 0:07:45.840 --> 0:07:49.680 why not, so I was able to stream Peloton. What 0:07:49.760 --> 0:07:51.920 else did I try? Oh, roadblocks, my kids wanted me 0:07:51.960 --> 0:07:53.640 to try roeblocks. They said, Dad, you got to check 0:07:53.640 --> 0:07:56.240 the latency. I'm like, how do you know what latency is? 0:07:56.720 --> 0:07:58.720 But of course they do. They're kids. They know more 0:07:58.760 --> 0:08:01.960 than we do sometimes. So I checked the latency on 0:08:02.040 --> 0:08:04.600 Roadblocks and it was just fine. And it was funny 0:08:04.600 --> 0:08:06.880 because my kid was playing Roadblocks this morning and he 0:08:07.640 --> 0:08:10.000 showed me the latency we had at home. He's like, Dad, 0:08:10.120 --> 0:08:12.280 that number is not very good. And I'm like, I 0:08:12.360 --> 0:08:14.320 don't know. Maybe a lot of people are on right now. 0:08:14.360 --> 0:08:18.720 I'm not sure. But again, this all worked really really well, 0:08:18.800 --> 0:08:21.240 and I think we are seeing a big shift with 0:08:21.440 --> 0:08:24.560 internet on the planes because you are now fully connected 0:08:24.600 --> 0:08:28.040 wherever you are. We were over the Pacific, a tricky 0:08:28.080 --> 0:08:32.679 place for traditional internet, and it worked really really good. 0:08:33.480 --> 0:08:37.800 Other airlines that are planning to install starlink include Cutter 0:08:38.000 --> 0:08:44.800 is that how you say it, Qatar guitarsx JSX, which 0:08:44.840 --> 0:08:48.240 is a smaller airline, Air Baltic zip AAR, which I 0:08:48.240 --> 0:08:50.960 actually took to Japan. I think it was last year. 0:08:51.559 --> 0:08:54.360 They did not have the starlink. Last year when I 0:08:54.400 --> 0:08:56.040 took it, they did have Wi Fi. It was fine, 0:08:56.960 --> 0:08:59.760 and then Air New Zealand. So and by the way, 0:09:00.160 --> 0:09:01.960 Link is kind of early out of the gate with this, 0:09:02.000 --> 0:09:04.520 and they have a really good solution. But Boeing and 0:09:04.600 --> 0:09:08.520 Amazon are also working on a similar satellite internet solutions. 0:09:09.040 --> 0:09:12.800 So it seems like hopefully one of the major carriers 0:09:12.840 --> 0:09:16.319 in the US will launch this soon. But I don't 0:09:16.360 --> 0:09:18.360 know if it'll be free we'll say, but for Hawaiian 0:09:18.360 --> 0:09:20.840 Airlines it is and I did, by the way, not 0:09:20.880 --> 0:09:26.520 necessarily tech related, but Alaska is going to acquire Hawaiian 0:09:26.520 --> 0:09:28.280 air Lines, which, by the way, I think is very ironic. 0:09:28.320 --> 0:09:31.000 The two like most remote states in America, you know, 0:09:31.040 --> 0:09:33.040 the two airlines are like linking up, which I find 0:09:33.160 --> 0:09:36.120 very cute. But I did ask the CEO. I said, 0:09:36.120 --> 0:09:38.679 so is this all moot? Like, is Alaska going to 0:09:38.720 --> 0:09:40.920 take over Hawaiian and get rid of the airline? And 0:09:40.960 --> 0:09:44.120 he said, no, we are going to operate a same platform, 0:09:44.400 --> 0:09:46.280 which tells me you'll be able to book the flights 0:09:46.360 --> 0:09:49.280 seamlessly with the two airlines, but they will be two 0:09:49.360 --> 0:09:52.160 distinct levels of service. Now, by the way, I've heard 0:09:52.200 --> 0:09:54.960 that before with mergers and then when people forget in 0:09:55.000 --> 0:09:56.560 a couple of years, they kind of merge all the 0:09:56.559 --> 0:09:59.839 brands together. But I you know, Hawaiian was a very 0:09:59.880 --> 0:10:02.680 u unique experience. It feels almost like your vacation starts 0:10:02.679 --> 0:10:05.320 when you get on that plane. First time I took them, 0:10:05.559 --> 0:10:08.360 and so I think they would it would be kind 0:10:08.400 --> 0:10:11.240 of silly to get rid of that experience because it 0:10:11.360 --> 0:10:15.080 is so unique and so interesting. All right, eight eight 0:10:15.160 --> 0:10:18.439 eight rich one O one eight eight eight seven four 0:10:18.480 --> 0:10:21.920 to two four one zero one. Let's open up the floodgates. 0:10:22.000 --> 0:10:26.480 The lines are open the website rich on Tech dot TV. 0:10:27.160 --> 0:10:29.080 Give me a call or an email if you have 0:10:29.120 --> 0:10:32.920 a question about technology. You are listening to rich on Tech. 0:10:35.000 --> 0:10:39.160 Welcome back to rich on Tech. Rich DeMuro here hanging 0:10:39.200 --> 0:10:43.200 out with you, talking technology. The phone line for the 0:10:43.240 --> 0:10:46.240 show eight eight eight rich one O one. That's eight 0:10:46.440 --> 0:10:50.480 eight eight seven four to two four one zero one. 0:10:50.520 --> 0:10:52.760 Give me a call if you have a question about technology. 0:10:53.320 --> 0:10:55.480 You can also go to the website rich on Tech 0:10:55.760 --> 0:10:57.960 dot TV. While you're there, be sure to sign up 0:10:57.960 --> 0:11:01.720 for my newsletter. Just sent out a new issue this morning. 0:11:02.559 --> 0:11:06.400 It is packed with all kinds of great stuff, tips, tricks, 0:11:07.559 --> 0:11:09.600 just all kinds of just I feel like it's just 0:11:09.720 --> 0:11:11.520 useful stuff that I think you should know kind of 0:11:11.559 --> 0:11:14.160 like this show. By the way, in case you can't hear, 0:11:14.200 --> 0:11:17.640 I've got a big smile on my face. Kim, our 0:11:18.120 --> 0:11:21.800 call screener extraordinary, just texted me and said, oh my gosh, 0:11:21.840 --> 0:11:24.600 this is my jam computer love. And I said, how 0:11:24.640 --> 0:11:26.800 did you know? And she said, come on, I've been 0:11:26.840 --> 0:11:29.040 in radio for over Should I say how many years? 0:11:29.760 --> 0:11:32.240 I don't know? I should I date you? Kim twenty 0:11:32.280 --> 0:11:36.959 five years? Wow? We need a bell? So anyway, when 0:11:37.000 --> 0:11:40.160 you give Kim a call. That's so the theme today 0:11:40.200 --> 0:11:42.679 with the songs, in case you haven't noticed, is going 0:11:42.720 --> 0:11:44.480 to be a little bit of a kind of a 0:11:44.520 --> 0:11:48.200 tech theme. Kim says, please date me. No one else will. 0:11:48.280 --> 0:11:52.360 Ah ouch, I should have read that before I said 0:11:52.400 --> 0:11:57.160 that on air. Let's go to Perry in Glendale, California. Perry, 0:11:57.200 --> 0:11:58.160 you're on with Rich. 0:12:00.120 --> 0:12:02.319 Morning a long time, first time and if you need 0:12:02.320 --> 0:12:04.360 a bell, ding ding ding ding ning, there you go. 0:12:05.400 --> 0:12:05.760 Thank you. 0:12:07.360 --> 0:12:12.359 And I remember Kim from the Leo days. You you 0:12:12.520 --> 0:12:15.160 fill some pretty big shoes, my friend, and you've you've 0:12:15.160 --> 0:12:18.520 done an excellent job. That's why I'm calling. I will 0:12:18.640 --> 0:12:21.560 try to get to the point. What I'm dealing with 0:12:21.840 --> 0:12:25.680 is Windows eleven professional. And then for work, I have 0:12:25.720 --> 0:12:29.480 a two thousand and seven office professional, and about a 0:12:29.520 --> 0:12:32.600 month and a half ago, my settings went wengo. I'm 0:12:32.679 --> 0:12:37.600 able to get incoming, but I can't do outgoing, and 0:12:37.679 --> 0:12:40.320 I've gone over the internet and it sounds like the 0:12:40.440 --> 0:12:44.160 nine nine to five incoming pop three number is good, 0:12:44.679 --> 0:12:48.599 but unfortunately I can't find that sweet spot to get 0:12:48.880 --> 0:12:53.520 the U the outgoing SMTP numbers. And I've gone through 0:12:54.160 --> 0:12:56.760 a myriad of numbers suggested by the internet. 0:12:57.200 --> 0:13:01.120 Oh, the Internet is suggesting all kinds of conflicting information. 0:13:01.440 --> 0:13:04.240 You don't say, who would have foun I. 0:13:04.200 --> 0:13:07.000 Mean, goodness, gracious, I mean I must have a half 0:13:07.080 --> 0:13:08.200 a dozen numbers that I. 0:13:08.280 --> 0:13:10.880 Plugged in so frustrating failed. 0:13:10.880 --> 0:13:12.600 And then I get and I get a I got 0:13:12.640 --> 0:13:19.160 a myriad of OX eight hundred alerts that I just stopped. 0:13:19.240 --> 0:13:23.840 So I called my ISP. They gave me their numbers. 0:13:24.200 --> 0:13:26.560 Those were only good if I wanted to go on 0:13:26.760 --> 0:13:32.120 their online email address on their side, but for me 0:13:32.600 --> 0:13:36.040 third party, they wouldn't touch it. And they said, well, 0:13:36.080 --> 0:13:39.800 you need to call you need to call Outlook, and. 0:13:40.280 --> 0:13:42.839 Oh, Outlook, Outlook doesn't have a phone number. Come on, 0:13:43.200 --> 0:13:45.480 they're just putting off Okay. So here's the here's the 0:13:45.559 --> 0:13:48.640 question I've got for you. What is your email service 0:13:48.800 --> 0:13:51.719 for both your work and the so you've got. Are 0:13:51.720 --> 0:13:53.680 you trying to set up just your work email on 0:13:53.720 --> 0:13:56.040 both of these outlooks? No? 0:13:56.200 --> 0:13:59.800 Sure, No, I have Gmail for work. That's working. Fine. 0:13:59.840 --> 0:14:04.560 I can get from my I can send from my 0:14:04.720 --> 0:14:07.360 work email which is on the same computer, and I 0:14:07.360 --> 0:14:14.680 can get incoming uh okay, but unfortunately the outgoing does 0:14:14.720 --> 0:14:20.000 not work. So that's that's my issue. It's my my 0:14:20.240 --> 0:14:21.160 Outlook account. 0:14:21.360 --> 0:14:23.840 Okay. So this is your Outlook account. So the email 0:14:23.840 --> 0:14:28.120 address is at Outlook dot com. 0:14:28.280 --> 0:14:33.800 Well, it's actually it's no, No, I'm my Outlook account 0:14:33.880 --> 0:14:38.800 my third party on my on my system on on 0:14:38.840 --> 0:14:41.960 my home computer. It's I don't want to name this, 0:14:42.120 --> 0:14:45.160 you know, the i s P. Okay, but if I 0:14:45.200 --> 0:14:47.920 did my email address, yeah, so it's an i SP 0:14:48.200 --> 0:14:52.320 email address basically like at roadrunner dot net or something 0:14:52.360 --> 0:14:52.560 like that. 0:14:53.560 --> 0:14:56.360 Charter Okay, So Charter, Okay, that's that's an easy one. 0:14:56.440 --> 0:15:00.600 So you go to Charter Charter email setting. Okay, So 0:15:00.800 --> 0:15:04.640 the thing is number one most of the time if 0:15:04.680 --> 0:15:07.400 you look at the Outlook it will once you put 0:15:07.440 --> 0:15:09.880 in your email address, it will figure out the settings. 0:15:09.880 --> 0:15:12.160 It will ping the server and it will say, okay, 0:15:12.160 --> 0:15:13.960 here's the settings. We know what those are, and it'll 0:15:13.960 --> 0:15:16.800 put them in automatically. Now have you tried doing that? 0:15:16.840 --> 0:15:19.360 Have you tried deleting the account off of the Outlook 0:15:19.400 --> 0:15:20.920 altogether and then starting over. 0:15:22.120 --> 0:15:26.200 No? I have have not. I did reload the Outlook 0:15:27.320 --> 0:15:31.760 two thousand and seven professional, but that didn't help at all. 0:15:31.880 --> 0:15:34.280 Well, what I would do is I would actually delete 0:15:34.320 --> 0:15:38.040 the email off of the computer all together, and then 0:15:38.080 --> 0:15:40.640 I would set it up again. And you know, I'm 0:15:40.640 --> 0:15:44.160 looking at the Spectrum setup. It's it's pretty standard for 0:15:44.240 --> 0:15:48.360 these email settings, and they even have the automatic configuration 0:15:48.480 --> 0:15:51.240 the manual configuration. I think that you just have to 0:15:51.360 --> 0:15:54.960 delete the account and start over. The thing is your 0:15:55.040 --> 0:15:58.520 your email is probably safe. I say probably, because I'm 0:15:58.520 --> 0:16:00.600 not sure you could be downloading it and taking it 0:16:00.640 --> 0:16:03.400 off their Spectrum server. But most of the time these 0:16:03.440 --> 0:16:06.560 are set up as an IMAP, which means what you're 0:16:06.560 --> 0:16:09.040 doing at home is just being reflected on their server 0:16:09.240 --> 0:16:11.720 and vice versa. So if you delete the account, it 0:16:11.760 --> 0:16:14.040 will just delete the settings for that account and then 0:16:14.040 --> 0:16:16.040 you can start over and add it. So what I 0:16:16.040 --> 0:16:19.440 would do as a test. If you have like a 0:16:19.640 --> 0:16:22.240 you know, an Android phone or an iPhone, I would 0:16:22.240 --> 0:16:25.560 try adding the email address there, checking to see if 0:16:25.600 --> 0:16:27.520 it works, make sure all your messages are there, and 0:16:27.520 --> 0:16:29.480 then I would just delete the account from the old 0:16:29.480 --> 0:16:31.880 Microsoft or from the old from the outlook and just 0:16:31.920 --> 0:16:34.840 read it and it should find it just fine. I'm 0:16:34.880 --> 0:16:37.840 looking at I'm looking at all of these settings. Nothing 0:16:37.920 --> 0:16:40.520 looks like it's very special, like it's it's all very 0:16:40.600 --> 0:16:44.160 very straightforward. And if if you look at this, I'm 0:16:44.160 --> 0:16:46.160 sure you've been on the website. But Spectrum dot net, 0:16:46.240 --> 0:16:50.720 Slash support, Slash Internet, Slash Outlook set up very very straightforward. 0:16:50.800 --> 0:16:53.600 So if you want email me, I will email you 0:16:53.640 --> 0:16:54.920 a link to that. I'll also put it in the 0:16:54.920 --> 0:16:58.040 show notes. But my advice just go ahead, delete the account, 0:16:58.800 --> 0:17:00.720 set it back up, put in your email address and 0:17:00.760 --> 0:17:03.640 it should find those settings automatically. If not, here's the 0:17:03.680 --> 0:17:06.280 manual address. Eight to eight rich one on one eight 0:17:06.320 --> 0:17:09.159 eight eight seven four to two four one zero one. 0:17:09.200 --> 0:17:15.120 Coming on next, We're talking tech in Hawaii. Welcome back 0:17:15.119 --> 0:17:17.919 to rich on Tech. Rich Demiro here hanging out with you, 0:17:18.040 --> 0:17:23.120 talking technology. The website richon Tech dot tv can follow 0:17:23.160 --> 0:17:26.520 me on social media at rich On Tech. So this 0:17:26.600 --> 0:17:30.160 week I was in Hawaii and our next guest kind 0:17:30.160 --> 0:17:33.040 of an interesting way of meeting them. I was reading 0:17:33.080 --> 0:17:35.560 the newspaper when I was in Hawaii the last time 0:17:35.600 --> 0:17:38.080 a couple of weeks ago on vacation, and I came 0:17:38.119 --> 0:17:41.920 across Ryan Ozawa and he writes a column for the 0:17:42.320 --> 0:17:44.520 paper there, and I said, oh, this is cool. This 0:17:44.600 --> 0:17:47.040 guy seems to know what he's talking about. He's doing 0:17:47.040 --> 0:17:50.440 all these tech things. And so I emailed him and 0:17:50.440 --> 0:17:52.200 I said, Hey, when I come out there next time, 0:17:52.240 --> 0:17:54.760 can I interview you about the tech scene in Hawaii? 0:17:54.800 --> 0:17:57.840 And he said sure. So let's hear from Ryan Ozawa, 0:17:58.280 --> 0:18:02.640 native Hawaiian tech journalist, publisher of the Hawaii Bulletin. He's 0:18:02.640 --> 0:18:06.840 going to talk about the startup scene in Hawaii. First off, 0:18:06.920 --> 0:18:09.119 just tell me about the kind of state of tech 0:18:09.200 --> 0:18:09.960 in Hawaii. 0:18:10.440 --> 0:18:12.679 A lot of people would assume that we don't have 0:18:12.680 --> 0:18:15.000 a tech industry, but I think because of our isolation 0:18:15.040 --> 0:18:17.679 in the Middle Pacific, that kind of innovation is vital 0:18:17.720 --> 0:18:18.400 to survival. 0:18:18.800 --> 0:18:19.800 And over the. 0:18:19.800 --> 0:18:22.639 Last fifteen twenty years, we've been seeing a constant growth 0:18:22.760 --> 0:18:25.600 in the tech industry, especially now when you're looking at 0:18:25.760 --> 0:18:29.359 renewable energy and things about sustainability of something that we 0:18:29.400 --> 0:18:30.080 do very well. 0:18:31.000 --> 0:18:35.040 And you said you've covered tech here for twenty years. Yeah, 0:18:35.240 --> 0:18:35.960 tell me about that. 0:18:36.280 --> 0:18:39.399 So when I first met up with a startup co 0:18:39.440 --> 0:18:41.520 founder here, he was like, we should do a meetup 0:18:41.560 --> 0:18:44.240 for everybody we know that's doing tech here. And four 0:18:44.240 --> 0:18:47.400 people showed up at a coffee shop in Manoa. I mean, yeah, 0:18:47.440 --> 0:18:50.000 in five years that got to two hundred people. Very impressive, 0:18:50.440 --> 0:18:52.960 but it has been slow and steady growth. I think 0:18:53.040 --> 0:18:56.520 the pandemic was a reset button for everybody, but it 0:18:56.760 --> 0:19:00.520 really helped here because people began to see the importance 0:19:00.560 --> 0:19:05.080 of being independent without relying on a single industry like tourism. 0:19:05.960 --> 0:19:08.840 And so what do you see when it comes to startups? 0:19:09.080 --> 0:19:12.440 What are kind of the commonalities with these startups here? 0:19:13.080 --> 0:19:15.119 A big part of it might be travel tech, but 0:19:15.160 --> 0:19:17.840 I do think that energy and sustainability is a big 0:19:17.880 --> 0:19:19.960 part of it. We are well on our way to 0:19:20.040 --> 0:19:24.240 being our goal, hitting our goal of being fully unsustainable 0:19:24.520 --> 0:19:28.639 solar wave energy like that, and startups in that space 0:19:28.720 --> 0:19:32.000 are doing well. We have a lot of East meets 0:19:32.040 --> 0:19:36.400 West happening here, so Asia their startups and their technology 0:19:36.480 --> 0:19:40.000 kind of intersecting with the continent and from Silicon Valley, 0:19:40.040 --> 0:19:42.159 for example. I think we're a good meeting point for 0:19:42.200 --> 0:19:42.760 that as well. 0:19:43.600 --> 0:19:47.119 And what is it challenging to have a startup in 0:19:47.160 --> 0:19:48.880 Hawaii And what are some of the challenges. 0:19:49.200 --> 0:19:51.680 So, certainly the cost of living is very high here. 0:19:51.880 --> 0:19:56.000 Taxes are an issue, business regulations. We're working very hard 0:19:56.080 --> 0:19:59.000 on making those a little more easier to work with. 0:19:59.359 --> 0:20:02.959 But I think that when you're dealing with technology, fortunately 0:20:03.040 --> 0:20:05.320 real estate is not something that you necessarily need like 0:20:05.359 --> 0:20:07.600 you might in a typical brick and mortar business. I 0:20:07.600 --> 0:20:10.119 think another challenge is you want all of the legs 0:20:10.119 --> 0:20:14.040 of a full tech ecosystem to exist. So a Tier 0:20:14.080 --> 0:20:17.320 one research university we have that, we have more and 0:20:17.320 --> 0:20:20.800 more venture capital firms with operations here doing local investments. 0:20:20.800 --> 0:20:23.320 We have local startup accelerators, So more and more of 0:20:23.359 --> 0:20:26.160 these pieces of the puzzle are coming. We're just having 0:20:26.240 --> 0:20:27.560 to build them all over time. 0:20:27.960 --> 0:20:29.600 So we talked about the challenges. What are some of 0:20:29.600 --> 0:20:31.960 the benefits of being a startup in Hawaii. 0:20:33.200 --> 0:20:36.640 Well, as we're finding post pandemic, a lot of people 0:20:36.680 --> 0:20:39.399 who work in startups and tech from other places in 0:20:39.440 --> 0:20:41.719 the world realize that if they can work or startup 0:20:41.760 --> 0:20:44.440 business anywhere in the world thanks to the Internet, why 0:20:44.480 --> 0:20:47.000 not do it in a beautiful place with perfect weather, 0:20:47.320 --> 0:20:51.240 moderate weather, and just the high quality of life versus 0:20:51.320 --> 0:20:54.879 cost of living. So we are benefiting in some respects 0:20:54.920 --> 0:20:59.000 from a lot of Silicon Valley or even from Asia 0:20:59.200 --> 0:21:02.800 tech innovative and investors making a home here and still 0:21:02.800 --> 0:21:05.640 having that itch to do something and finding local partners. 0:21:06.119 --> 0:21:07.880 Tell me about this place that we're in right now. 0:21:08.320 --> 0:21:11.640 So this is the entrepreneur's sandbox. It's one of many 0:21:11.720 --> 0:21:14.520 co working spaces here, but this one was built in 0:21:14.600 --> 0:21:18.879 a public private partnership partnership with a state economic development organization. 0:21:19.240 --> 0:21:22.639 So it's one of the tangible examples of a space 0:21:22.720 --> 0:21:26.160 where events can happen, where meetings can happen, and where 0:21:26.320 --> 0:21:29.199 startups have space. They can get a permanent office or 0:21:29.240 --> 0:21:31.320 just rent a desk. And what you want in a 0:21:31.320 --> 0:21:34.840 co working space is kind of that overlapping kismet of 0:21:35.040 --> 0:21:37.400 energy where you just look over at the next table 0:21:37.400 --> 0:21:39.480 and there's someone doing something that you might need. They're 0:21:39.480 --> 0:21:42.400 into marketing, you're into UX and UI design, So let's 0:21:42.400 --> 0:21:42.919 work together. 0:21:43.119 --> 0:21:45.679 And I think that's great. And what do you like 0:21:45.720 --> 0:21:47.840 to cover, like, what are some of the stories that 0:21:47.840 --> 0:21:49.280 you've seen or some of the stuff that you like 0:21:49.320 --> 0:21:51.040 to cover personally, I. 0:21:50.960 --> 0:21:54.840 Think my background really wants to focus on the education piece, 0:21:54.920 --> 0:21:57.720 or what you might call workforce development. You know, rather 0:21:57.800 --> 0:22:00.000 than training young people to be cogs in a wheel 0:22:00.040 --> 0:22:02.840 of a corporate machine, which is definitely the past, you 0:22:02.880 --> 0:22:05.119 want to train them to be entrepreneurs themselves, to be 0:22:05.200 --> 0:22:08.440 their own boss, come up with a business that is sustainable, 0:22:08.440 --> 0:22:10.479 but they can do something that they excel at and 0:22:10.520 --> 0:22:13.360 that they're great at. That could be being a creator 0:22:13.400 --> 0:22:16.480 and being a YouTube or TikTok personality. But more and 0:22:16.520 --> 0:22:22.120 more you're seeing, especially given Hawaii's unique historic culture, there 0:22:22.160 --> 0:22:24.080 is a demand for that. So there are more and 0:22:24.160 --> 0:22:30.439 more startups that kind of exemplify native Hawaiian culture or 0:22:30.480 --> 0:22:32.840 some of the things that only exist here. The same 0:22:32.880 --> 0:22:35.240 reason why people might travel here are same reasons why 0:22:35.240 --> 0:22:38.520 they might purchase products or services from here. I think 0:22:38.520 --> 0:22:42.000 we're doing better and better every year. The pandemic was 0:22:42.160 --> 0:22:44.560 a blessing in disguise, and I think that we're even 0:22:44.640 --> 0:22:47.439 now seeing at all levels, including in the government, the 0:22:47.520 --> 0:22:52.400 importance of fostering an innovation ecosystem. Across different sectors, education 0:22:52.760 --> 0:22:55.359 as well as business, as well as investment, and I 0:22:55.400 --> 0:22:56.600 think it's only up from here. 0:22:57.440 --> 0:23:00.560 Are people surprised when they find out that startups are 0:23:00.600 --> 0:23:03.240 based in Hawaii or there's even a tech culture in Hawaii. 0:23:03.960 --> 0:23:07.280 Even when we were a destination for corporate conferences, a 0:23:07.320 --> 0:23:09.320 lot of times it was a liability, like if your 0:23:09.320 --> 0:23:11.520 hometown said we're going to a conference in Hawaii, like, 0:23:11.520 --> 0:23:13.679 oh right, sure they're going to be working in Hawaii. 0:23:14.040 --> 0:23:16.480 But when you talk about technology startups, I think it 0:23:16.520 --> 0:23:19.840 adds a little bit of cachet. And because we can 0:23:19.880 --> 0:23:21.959 be anywhere, why wouldn't you be here? So I think 0:23:22.000 --> 0:23:23.119 it makes more and more sense. 0:23:24.040 --> 0:23:28.160 All right? Once again? That is Ryan Ozawa, a Hawaiian 0:23:28.240 --> 0:23:32.360 tech journalist and publisher of the Hawaii Bulletin. He covers 0:23:32.400 --> 0:23:35.879 all things technology in Hawaii. Very connected guy. If you 0:23:35.920 --> 0:23:38.679 want to link to his uh newsletter, just go to 0:23:38.760 --> 0:23:43.359 my website. Rich on tech dot TV eighty eight rich 0:23:43.400 --> 0:23:46.280 one O one eight eight eight seven four to two 0:23:46.640 --> 0:23:49.720 four one zero one. Coming up, We'll take more of 0:23:49.760 --> 0:23:52.840 your questions and I'm gonna tell you why some Apple 0:23:52.960 --> 0:23:57.000 users were logged out of their phones and Apple IDs 0:23:57.200 --> 0:24:01.240 without any explanation. My name is rich and you are 0:24:01.320 --> 0:24:09.200 listening to Rich on Tech. Welcome back to Rich on Tech, 0:24:09.840 --> 0:24:11.679 the show where we talk about the tech stuff I 0:24:11.720 --> 0:24:14.120 think you should know about. Phone line eight eight eight 0:24:14.320 --> 0:24:17.760 rich one oh one eight eight eight seven four to 0:24:17.800 --> 0:24:22.879 two four one zero one. So yesterday a bunch of 0:24:22.920 --> 0:24:26.560 people reported on social media that they were logged out 0:24:26.600 --> 0:24:30.720 of their Apple IDs without any explanation, just suddenly they 0:24:30.720 --> 0:24:33.919 were logged out of all their devices. I don't know 0:24:33.960 --> 0:24:37.240 how widespread this is, but it definitely seemed to happen 0:24:37.240 --> 0:24:39.639 to a couple people that I follow on social media. 0:24:41.240 --> 0:24:44.280 So people had to reset their passwords before they were 0:24:44.320 --> 0:24:47.159 able to log back in. First thing I did was 0:24:47.240 --> 0:24:50.080 check Apple's system status page. I didn't see anything that 0:24:50.119 --> 0:24:53.520 said there was any issue. But again, this did seem 0:24:53.560 --> 0:24:56.720 to happen to people over the weekend. So if this 0:24:56.840 --> 0:24:59.520 does happen to you, if this is some sort of 0:24:59.640 --> 0:25:05.000 ongo issue, it seems like a password reset does help. Now, 0:25:05.000 --> 0:25:07.280 if you have that stolen device protection turned on, which 0:25:07.280 --> 0:25:10.280 a lot of people do, if you try to reset 0:25:10.320 --> 0:25:13.479 your password when you're away from a trusted location, this 0:25:13.520 --> 0:25:16.439 is where you use your phone, you're the most Let 0:25:16.520 --> 0:25:18.360 me give an example, say this happens to you while 0:25:18.359 --> 0:25:20.919 you're out at a bar and you try to reset 0:25:20.960 --> 0:25:23.679 your password there, your phone is going to give you 0:25:23.720 --> 0:25:26.600 trouble because that's not a trusted location unless I guess 0:25:26.640 --> 0:25:30.359 you're at that bar a lot and then it says, okay, 0:25:30.400 --> 0:25:32.119 we know you're here a lot, so we'll let you reset. 0:25:32.160 --> 0:25:33.960 But most of the time that's either work or home. 0:25:34.720 --> 0:25:37.000 So just be aware if it happens to you. It 0:25:37.040 --> 0:25:39.399 does seem very odd. I thought people were getting hacked. 0:25:39.760 --> 0:25:42.080 There's always a concern of getting hacked, so you know, 0:25:42.160 --> 0:25:49.280 lockdown those accounts. Please. Let's go to Rosemary in Fontana, California. Rosemary, 0:25:49.320 --> 0:25:51.320 you're on with Rich Hi. 0:25:51.600 --> 0:25:55.359 So we have to upgrade per spectrum to a new 0:25:57.240 --> 0:25:58.159 I don't know what they call. 0:25:58.040 --> 0:26:00.320 It a box, sure the router and. 0:26:02.000 --> 0:26:04.200 Not the router, just the channel box. 0:26:06.920 --> 0:26:08.240 So okay, yeah, I got it. 0:26:09.000 --> 0:26:12.040 Okay. So and we also have a firestick on the 0:26:12.160 --> 0:26:15.879 old channel box. We never had a problem with firestick 0:26:16.040 --> 0:26:20.119 never we upgrade. About the same week we upgraded, a 0:26:20.119 --> 0:26:22.720 couple of days later, we start getting a message on 0:26:22.760 --> 0:26:28.639 our TV screen saying unknown device detective. There's no okay, 0:26:28.680 --> 0:26:30.560 there's no cancel we just have to wait for that 0:26:30.600 --> 0:26:35.439 message to disappear. So it disappeared. Our fire stick keeps working. 0:26:35.840 --> 0:26:38.080 We're able to get onto what we have. We have 0:26:38.160 --> 0:26:40.680 a whole bunch of apps that we subscribe to because 0:26:40.720 --> 0:26:42.360 we don't have a smart TV, so we have a 0:26:42.359 --> 0:26:43.879 whole bunch of apps on fire stick. 0:26:44.760 --> 0:26:46.520 Last night, the. 0:26:46.440 --> 0:26:49.639 Firestick would open, go to the homepage, but our remote 0:26:49.720 --> 0:26:54.760 stopped working. It would not work. I looked online for 0:26:54.840 --> 0:26:59.040 a whole bunch of different tricks and did everything, three 0:26:59.119 --> 0:27:02.520 buttons at the same count, twenty on, plugged on, plug 0:27:02.600 --> 0:27:03.280 from the outlet. 0:27:03.400 --> 0:27:03.920 Everything. 0:27:04.560 --> 0:27:07.159 Today, we try it again, still nothing. 0:27:07.240 --> 0:27:08.080 It would not work. 0:27:08.560 --> 0:27:12.840 Okay, So is that our spectrum not compatible with our 0:27:12.880 --> 0:27:13.359 fire stick? 0:27:13.440 --> 0:27:16.000 You know what, The two things are not related. I 0:27:16.040 --> 0:27:19.720 think it's a coincidence that this happened after you got 0:27:19.760 --> 0:27:21.639 the spectrum, So I don't I don't think there's any 0:27:22.119 --> 0:27:25.919 there's no relationship between these two devices. And you know, 0:27:26.040 --> 0:27:28.280 plenty of people have a fire stick with their modem. 0:27:29.119 --> 0:27:31.280 I don't think there's any issue. I think there's it's 0:27:31.359 --> 0:27:35.359 just a fluke. So I will tell you that my 0:27:35.560 --> 0:27:39.800 mom she called me with a similar issue with her firestick, 0:27:40.320 --> 0:27:43.400 and I'm not kidding. I must have troubleshooted the heck 0:27:43.440 --> 0:27:45.880 out of this thing, you know, over the phone, over 0:27:46.000 --> 0:27:49.080 you know, twenty five hundred miles and I finally gave 0:27:49.160 --> 0:27:50.760 up and I said, I don't know what's happening here, 0:27:50.800 --> 0:27:52.520 like I've never heard of this issue. And yes, we 0:27:52.560 --> 0:27:56.280 did all the reset and all this stuff. And my brother, 0:27:56.440 --> 0:27:58.520 you know, who's also kind of techie, I sent him 0:27:58.520 --> 0:28:01.320 over there and he's like, you know what, I actually 0:28:01.359 --> 0:28:03.679 think the fire stick just burned out. And it did it, 0:28:03.840 --> 0:28:06.879 just the fire stick went bad. So these things are 0:28:06.920 --> 0:28:10.119 not expensive. They do happen. I think with yours the 0:28:10.200 --> 0:28:12.920 troubleshooting that I would take number one. When you press 0:28:12.920 --> 0:28:16.560 a button on your firestick on the remote, is there 0:28:16.600 --> 0:28:19.840 any sort of indication that something is happening on Do 0:28:19.880 --> 0:28:23.840 you have a stick or a box? Okay, so it's 0:28:23.880 --> 0:28:27.760 on the back of the TV. Have you tried using 0:28:27.960 --> 0:28:30.439 your phone as a remote control to see if the 0:28:30.440 --> 0:28:32.200 fire TV stick is still functional? 0:28:34.160 --> 0:28:35.159 Did not know you could do that? 0:28:35.359 --> 0:28:37.600 Okay, So that's the first thing I would do is 0:28:37.720 --> 0:28:40.280 make sure that your fire TV stick is functional by 0:28:40.320 --> 0:28:45.480 downloading the fire TV app to your phone and it's 0:28:45.520 --> 0:28:47.160 the fire to let me get the exact name. Do 0:28:47.160 --> 0:28:52.000 you have iPhone or Android? Okay, So just download Amazon 0:28:52.080 --> 0:28:58.680 fireTV app okay, and that will connect to your will. 0:28:58.880 --> 0:29:01.480 That will turn into a remote control for your firestick. 0:29:01.520 --> 0:29:03.920 So just make sure that works. That's like the first base, 0:29:04.520 --> 0:29:07.160 just to make sure that everything's working on your firestick. Okay. 0:29:07.800 --> 0:29:10.560 The second thing I would do, and the reason I 0:29:10.600 --> 0:29:12.520 tell you this is because, look, you're having an issue, 0:29:12.520 --> 0:29:14.520 but there are many other people listening that may have 0:29:14.600 --> 0:29:16.960 similar issues in the future, and I want to give 0:29:17.000 --> 0:29:20.760 the proper troubleshooting kind of steps that we can all take. 0:29:20.920 --> 0:29:23.920 So this helps everyone with whatever issue you're having with 0:29:23.920 --> 0:29:25.840 the firestick, because these things do have issues from time 0:29:25.880 --> 0:29:28.320 to time. So first off, download the remote, make sure 0:29:28.360 --> 0:29:31.800 everything works. Then once you see that that's working properly, 0:29:31.840 --> 0:29:34.000 I would go into the settings on the fire TV 0:29:34.080 --> 0:29:36.479 stick and I would do any sort of software update. 0:29:36.960 --> 0:29:39.040 Most of the time, the fire TV stick is going 0:29:39.080 --> 0:29:41.640 to do its own software updates, but sometimes it takes 0:29:41.680 --> 0:29:44.280 longer than if you did it manually. So go into 0:29:44.320 --> 0:29:46.640 the settings and make sure your fire TV stick is 0:29:46.720 --> 0:29:49.120 up to date fully with the software that it should 0:29:49.160 --> 0:29:52.160 have on it. So that's number two, Okay, Okay, now 0:29:52.240 --> 0:29:54.320 you're on step number two. So everything your fire TV 0:29:54.400 --> 0:29:57.520 stick seems to be working. Your phone is working as 0:29:57.520 --> 0:29:59.560 the remote. Now we figure out if this is a 0:29:59.600 --> 0:30:02.760 remote control problem. So did you change the batteries in 0:30:02.760 --> 0:30:05.160 this remote control several times? 0:30:05.240 --> 0:30:07.480 We had several different new batteries. We've changed them. 0:30:07.520 --> 0:30:09.960 Okay, So fresh batteries you put in the remote. Okay, 0:30:10.480 --> 0:30:12.479 So once you get to that step that you have 0:30:12.520 --> 0:30:16.480 the fresh batteries in the remote, I would I would 0:30:17.000 --> 0:30:20.360 do the reset system that you did for the remote. Now, 0:30:20.440 --> 0:30:23.520 for some reason, Amazon makes it really tricky to unpair 0:30:23.640 --> 0:30:27.440 and repair these remotes. I don't understand why. Maybe it's 0:30:27.520 --> 0:30:30.680 to protect the consumer from random unpairings. I don't know. 0:30:31.480 --> 0:30:33.920 But there is an official help page on the Amazon 0:30:33.960 --> 0:30:37.360 website that you know, like you said, hold the left button, 0:30:37.440 --> 0:30:39.520 the menu button, and the back button at the same time, 0:30:39.840 --> 0:30:42.440 and they want you to do that when you've unplugged 0:30:43.080 --> 0:30:46.520 the fire TV stick. So basically, you unplug the stick, 0:30:47.080 --> 0:30:49.880 then you hold those buttons on the remote for twelve seconds. 0:30:50.440 --> 0:30:54.240 That will unpair the remote. Then you take the batteries out, 0:30:54.640 --> 0:30:57.360 then you plug the fire TV stick back in. It 0:30:57.400 --> 0:30:59.520 will say make sure you see that screen that says 0:30:59.560 --> 0:31:02.680 remote can be detected. Then you put the batteries back 0:31:02.720 --> 0:31:05.600 of the remote, then you press the home button, and 0:31:05.920 --> 0:31:10.240 if the leid indicator on your remote blinks blue, it 0:31:10.280 --> 0:31:13.400 is paired successfully. So those are all the steps. I know. 0:31:13.440 --> 0:31:15.960 It sounds like a lot Rosemary, but it's one of 0:31:15.960 --> 0:31:17.640 these things where you have to kind of start at 0:31:17.640 --> 0:31:20.240 the beginning and make sure that things are working properly 0:31:20.640 --> 0:31:22.640 before we can say, okay, there's a problem with the 0:31:22.640 --> 0:31:24.800 remote or there's a problem with the fire stick. But 0:31:24.960 --> 0:31:28.479 either way, sometimes these things just go bad and it 0:31:28.480 --> 0:31:30.040 could be that you have a bad remote you need 0:31:30.080 --> 0:31:32.080 to get a new one, or it could be that 0:31:32.120 --> 0:31:34.760 the fire stick went bad. Was what was the message 0:31:34.800 --> 0:31:36.640 on the TV screen? You told me you had. 0:31:37.480 --> 0:31:40.600 The message that popped up which we never got before 0:31:40.600 --> 0:31:46.240 we upgraded to that new spectrum Fox was unknown device detected? 0:31:48.680 --> 0:31:51.160 And that was that generated on the TV? Or is 0:31:51.200 --> 0:31:54.160 that generated from the actual on the TV? 0:31:54.400 --> 0:31:58.280 And we were not on fire sticks? O? Fine, okay, 0:31:58.320 --> 0:31:59.880 so that watching regular channels? 0:32:00.600 --> 0:32:02.800 What type of TV do you have? What brand? 0:32:03.040 --> 0:32:03.800 It's an LG. 0:32:04.280 --> 0:32:04.880 Okay, it's not. 0:32:05.120 --> 0:32:07.880 It's not a smart TV, which is why we bought 0:32:07.920 --> 0:32:09.600 the fire sticks. But it is an LG. 0:32:10.960 --> 0:32:15.000 Okay, so, uh, that's that's an odd message. I'm not 0:32:15.000 --> 0:32:17.320 sure why that came up. It is is your is 0:32:17.320 --> 0:32:19.720 your TV connected to Wi Fi or internet? 0:32:20.640 --> 0:32:23.800 Well, it's connected everything through spectrum, But is. 0:32:23.720 --> 0:32:25.800 The TV because you said it's not a smart TV, 0:32:25.880 --> 0:32:28.040 So do you have that connected to your networking anyway? 0:32:30.520 --> 0:32:33.840 No, everything is connected through the box through the Wi Fi. 0:32:34.720 --> 0:32:37.080 I mean we have Wi Fi spectrum. Everything we have 0:32:37.160 --> 0:32:38.080 to phone the internet. 0:32:38.120 --> 0:32:39.440 It's the channel box. 0:32:39.640 --> 0:32:43.080 Everything on that. The TV is just it's just a 0:32:43.120 --> 0:32:46.400 cable coming running through it. It changed out the cable 0:32:46.880 --> 0:32:48.600 and it's just plugged into the outlet. 0:32:48.880 --> 0:32:50.840 Got it? And do you have another TV as well 0:32:50.880 --> 0:32:51.400 in your house? 0:32:52.640 --> 0:32:55.920 We plugged that one for okay, other. 0:32:55.800 --> 0:32:57.920 Reasons because I was going to say, because you could 0:32:57.960 --> 0:33:00.920 test this fire TV stick on that TV as well 0:33:01.360 --> 0:33:02.880 and see how long have you had this fire to 0:33:03.320 --> 0:33:03.560 know what? 0:33:03.680 --> 0:33:05.880 Yeah, we can, we can, we can, We still can 0:33:05.960 --> 0:33:08.520 do that. We will do that and try that. But 0:33:08.560 --> 0:33:10.600 I will remember everything that you told me because I. 0:33:10.560 --> 0:33:11.160 Was taking notes. 0:33:11.240 --> 0:33:13.720 Okay, very good, and I will link up everything. I 0:33:13.760 --> 0:33:17.680 will link up the the instructions, the official Amazon instructions, 0:33:17.680 --> 0:33:19.880 because sometimes there are some other instructions out there that 0:33:20.000 --> 0:33:23.000 aren't proper, but I'll put the Amazon ones on the 0:33:23.000 --> 0:33:25.600 website on the show notes. To get to the show 0:33:25.600 --> 0:33:28.240 notes rich on tech dot TV, you hit the light 0:33:28.280 --> 0:33:31.760 bulb up at the top. This is show number sixty nine, 0:33:31.840 --> 0:33:35.040 and so just look for your question and I put 0:33:35.080 --> 0:33:37.160 the link right in there, and it's in real time, 0:33:37.520 --> 0:33:40.240 so you can go there right now and find that link. Rosemary, 0:33:40.320 --> 0:33:45.440 thanks so much for the call. Appreciate it. Oop Sorry, Okay, 0:33:45.480 --> 0:33:49.000 So man, those things that is so so tricky when 0:33:49.000 --> 0:33:52.240 that stuff happens eighty eight rich one on one eight 0:33:52.280 --> 0:33:54.880 eight eight seven four to two four one zero one. 0:33:55.680 --> 0:33:57.320 So I don't know what the latest was on the 0:33:57.440 --> 0:33:59.520 on the TikTok stuff last week when I talked to you, 0:33:59.560 --> 0:34:04.160 but the president has signed a law that bans TikTok. 0:34:04.400 --> 0:34:07.480 This is the video you know, you know, TikTok. It's 0:34:07.480 --> 0:34:10.320 owned by the Chinese company Byte Dance. So at this 0:34:10.480 --> 0:34:13.799 point they now have nine months to sell TikTok to 0:34:13.920 --> 0:34:17.560 a US company. If a sale is in progress and 0:34:17.560 --> 0:34:19.680 there's progress being made, they can get an extra three 0:34:19.719 --> 0:34:23.040 months to complete the sale. If they don't do this, 0:34:23.239 --> 0:34:25.480 the app will be banned in the United States. We're 0:34:25.520 --> 0:34:28.839 talking almost a year from now, Okay, so we still 0:34:28.840 --> 0:34:32.480 have a whole year for the legal ramifications of this 0:34:32.760 --> 0:34:37.120 and the debate and all that good stuff. So that's 0:34:37.160 --> 0:34:40.480 where we stand right now. We don't know if this 0:34:40.600 --> 0:34:43.480 is going to be banned officially, but right now, as 0:34:43.520 --> 0:34:46.400 it stands in the US, TikTok has to be sold 0:34:47.000 --> 0:34:49.440 or banned. But we still have a year for this 0:34:49.480 --> 0:34:53.280 to all sort of figure itself out. You are listening 0:34:53.280 --> 0:35:00.000 to rich on Tech. Welcome back to rich on Tech. 0:35:00.280 --> 0:35:05.160 Rich Demiro here hanging out with you, talking technology. The 0:35:05.200 --> 0:35:09.080 phone number eight eight eight rich one oh one eight 0:35:09.160 --> 0:35:13.759 eight eight seven four two four one zero one. Give 0:35:13.760 --> 0:35:15.799 me a call if you have a question about technology. 0:35:16.520 --> 0:35:19.800 Website also an option. Just go to rich on tech 0:35:20.040 --> 0:35:24.720 dot tv, hit contact and you can find my email 0:35:24.800 --> 0:35:28.040 there or send me an email there. I should say, also, 0:35:28.080 --> 0:35:29.879 while you're on the website, you can follow me on 0:35:29.920 --> 0:35:33.680 social media. Rich on Tech is where you can find 0:35:33.719 --> 0:35:37.480 me on Twitter now called X. How long are we 0:35:37.480 --> 0:35:40.040 going to keep saying? Twitter or formerly known as Twitter 0:35:40.120 --> 0:35:44.560 or Twitter or X or X or Twitter, Instagram, Facebook, YouTube, 0:35:44.600 --> 0:35:51.759 LinkedIn so many places, and then I've got some other 0:35:51.800 --> 0:35:53.719 links there as well. Sign up for the newsletter for 0:35:53.760 --> 0:35:57.200 sure while you're there. It's a great, great easy read. 0:35:57.239 --> 0:36:01.080 I usually send it out on Saturday mornings. You could 0:36:01.120 --> 0:36:03.120 drink your coffee with it and you'll be like, Oh, 0:36:03.120 --> 0:36:04.839 I need to bookmark that. Oh I need to book 0:36:04.880 --> 0:36:07.160 Oh I need Oh that's I need to download that. 0:36:07.200 --> 0:36:10.040 Oh that's a good website. So you'll have a lot there. 0:36:10.760 --> 0:36:13.600 Got an email from one of the earlier callers, Parry 0:36:13.800 --> 0:36:17.400 in uh, I guess it was Parry, not Perry Parry 0:36:17.440 --> 0:36:20.719 and Glendale Hope all as well. Thanks for taking my 0:36:20.800 --> 0:36:25.800 call and your insight success. I deleted my email account 0:36:25.840 --> 0:36:29.920 and reloaded it and everything is fine. Now where's the 0:36:29.960 --> 0:36:34.919 clapping now here? It is? There, it is. We've got 0:36:35.000 --> 0:36:38.719 a live studio audience in here. They got to hold 0:36:38.760 --> 0:36:46.440 up that applause signed for them. Okay, let's see. Oh, 0:36:46.520 --> 0:36:49.239 Kim hold on. Kim is telling me it must be 0:36:49.320 --> 0:36:52.600 pronounced the same because he said Perry like Perry Mason. Okay, well, 0:36:52.680 --> 0:36:56.920 maybe Perry is Perry Parry Perry Tomato tomato. Let's go 0:36:57.000 --> 0:37:01.640 to Jose in Santa Clara, California. You're on with Wretch. 0:37:02.320 --> 0:37:02.839 How you doing. 0:37:02.920 --> 0:37:06.520 I'm a first time caller. And here's my situation. My 0:37:06.800 --> 0:37:11.799 local internet at home. It's Comcast and I have a 0:37:12.000 --> 0:37:15.560 two on one cable motormen router. So what was going 0:37:15.600 --> 0:37:18.360 on was I was renting this box for five years 0:37:18.360 --> 0:37:21.640 from Comcast. I decided the rent is too high to 0:37:21.680 --> 0:37:24.239 rent this box. I bought the same exact box at 0:37:24.280 --> 0:37:27.000 the local best by. I brought it home and I 0:37:27.080 --> 0:37:29.279 own it. And when I brought it home, I had 0:37:29.320 --> 0:37:32.760 Comcasts install it. When I installed it on the unit, 0:37:32.960 --> 0:37:35.839 it's called an airis two on one motive and router, 0:37:36.239 --> 0:37:38.600 and it was a basic sticker on the side with 0:37:38.680 --> 0:37:42.520 a generic password and user ID. Comcast hooked it up. 0:37:42.719 --> 0:37:45.520 In the last five years, I've never changed the user 0:37:45.560 --> 0:37:48.759 ID or password. And I have no idea how to 0:37:48.920 --> 0:37:51.840 update the software if I need to. I have no 0:37:51.960 --> 0:37:55.080 idea how to log into the RAS box itself. Do 0:37:55.200 --> 0:37:58.600 I have a FireWire? I have no idea. Am I 0:37:58.680 --> 0:38:01.839 expecting problems? Am I idiot? Tell me what should I do? 0:38:02.000 --> 0:38:04.719 Well, You're not an idiot, that's for sure, Especially the 0:38:04.719 --> 0:38:06.640 fact that you're thinking about this stuff. That tells me 0:38:06.680 --> 0:38:09.040 that you have a high level of intelligence. So good 0:38:09.120 --> 0:38:12.799 job there. So a couple couple of things Number one, 0:38:13.200 --> 0:38:14.799 how much were you paying for the rental and how 0:38:14.840 --> 0:38:18.160 much did this motive for five years? Oh wow? 0:38:18.200 --> 0:38:20.600 And I bought the modem at the local best buy 0:38:20.719 --> 0:38:24.600 for one plus act five years ago. Had a generic 0:38:24.760 --> 0:38:28.960 password and modem password on the side of the unit, right, 0:38:29.360 --> 0:38:30.759 I can't even say you what it is so basic? 0:38:30.920 --> 0:38:31.080 Yeah? 0:38:31.160 --> 0:38:33.880 Yeah, I'm thinking that probably every fifth unit has the 0:38:33.880 --> 0:38:38.080 same password and the same user ID. I've never changed it. 0:38:38.440 --> 0:38:40.920 Well, okay, so I mean, yes I would. I would 0:38:41.000 --> 0:38:43.279 probably change that. So a couple things just to break 0:38:43.280 --> 0:38:46.279 down your question. So it looks like your break even 0:38:46.360 --> 0:38:48.759 with this new modem was about seventeen months, and so 0:38:49.360 --> 0:38:53.160 what I typically recommend, you know, I think that if 0:38:53.200 --> 0:38:56.400 your company is charging you the modem rental fee, you know, 0:38:57.040 --> 0:38:59.120 it's tough because if you're staying there for a long 0:38:59.200 --> 0:39:01.920 time then and it's it might be better to buy your 0:39:01.960 --> 0:39:04.759 own modem. I think sometimes the companies take a little 0:39:04.760 --> 0:39:07.440 hands off approach where they kind of scare you and say, oh, well, 0:39:07.440 --> 0:39:09.000 if you buy your own modem, we're not going to 0:39:09.040 --> 0:39:11.400 help you, and you know that's on you. And then 0:39:11.440 --> 0:39:13.799 of course that scares people away from doing what she did. 0:39:14.120 --> 0:39:16.200 But once you get it set up. These things are 0:39:16.320 --> 0:39:19.360 pretty much set it and forget it. The technology on 0:39:19.400 --> 0:39:23.680 modems does not drastically change over you know, the course 0:39:23.719 --> 0:39:26.440 of time like you know, so a modem lasts a 0:39:26.480 --> 0:39:30.200 really long time most of the time. So anyway, so 0:39:30.280 --> 0:39:33.520 to answer your question number one, I think that if 0:39:33.520 --> 0:39:37.200 you have a modem that is rented from the company, 0:39:37.239 --> 0:39:40.160 typically they are sending through software updates and things like that, 0:39:40.239 --> 0:39:46.399 so you since you purchased this modem now. Also, most 0:39:46.440 --> 0:39:50.920 of the modems these days, the wife are the username 0:39:50.920 --> 0:39:55.800 of the password are typically not generic. Now, the user 0:39:55.840 --> 0:39:58.960 ID might be admin, but typically from what I've seen, 0:39:59.000 --> 0:40:02.799 the passwords are are pretty complex. So if you do 0:40:02.840 --> 0:40:06.560 have a complex password but it's still admin, then you know, 0:40:06.640 --> 0:40:09.799 I think you're fine there. Now. If it's admin and 0:40:09.840 --> 0:40:12.560 then the word password for the login, then I would 0:40:12.560 --> 0:40:14.919 definitely change it. But I think most of the tech 0:40:14.920 --> 0:40:17.399 companies with these products have gotten a little bit better 0:40:17.480 --> 0:40:22.640 about not using admin password as the password. And again 0:40:22.800 --> 0:40:25.920 that's so the way to access this. If you want 0:40:25.960 --> 0:40:29.160 to go through and update that information and also update 0:40:29.480 --> 0:40:33.000 the firmware on this modem, what I would do is 0:40:33.120 --> 0:40:35.279 look on the bottom of the modem. It might even 0:40:35.320 --> 0:40:38.080 be on that same exact sticker that you're talking about 0:40:38.080 --> 0:40:41.839 that's on the modem, and typically it will have an 0:40:41.920 --> 0:40:45.399 IP address, so it might be something like one nine 0:40:45.400 --> 0:40:48.239 to two dot one six ' eight dot zero dot one. 0:40:48.760 --> 0:40:51.160 That's kind of the default. And so you go to 0:40:51.200 --> 0:40:53.440 your web browser on your computer. Make sure your computer 0:40:53.560 --> 0:40:56.600 is directly connected to this modem. Don't do it over 0:40:56.640 --> 0:40:58.560 Wi Fi because you may disconnect the Wi Fi and 0:40:58.560 --> 0:41:00.680 then you're going to have a problem. So make sure 0:41:00.680 --> 0:41:03.560 the computer is directly connected with a cable to the 0:41:03.600 --> 0:41:06.160 modem if you're trying to make any changes to this modem. 0:41:06.880 --> 0:41:10.359 Very very important there. So go to that address on 0:41:10.400 --> 0:41:13.080 your computer and it should bring up a login screen. 0:41:13.480 --> 0:41:16.840 That login screen will log you into that modem directly, 0:41:17.320 --> 0:41:19.480 and then you can go through and you can check 0:41:19.520 --> 0:41:22.040 for a software update or a firmware update, I should say, 0:41:22.360 --> 0:41:26.280 and you can also change the password. Now I'm telling 0:41:26.280 --> 0:41:29.080 you this as what you can do. I'm not necessarily 0:41:29.080 --> 0:41:31.600 saying you should do this. This is a little bit 0:41:31.640 --> 0:41:36.359 of a higher level of tinkering, and if you are 0:41:36.360 --> 0:41:39.920 not fully tech savvy, I don't typically recommend the average 0:41:39.920 --> 0:41:42.240 person should do this, because if you make any changes 0:41:42.400 --> 0:41:45.040 on that modem. You see a setting in there, you're like, oh, 0:41:45.080 --> 0:41:47.879 that looks cool. Let me flip that switch and see 0:41:47.920 --> 0:41:50.439 if the Internet is faster in my house. You may 0:41:50.440 --> 0:41:52.239 have some problems and then you may have to call 0:41:52.239 --> 0:41:54.319 your cable company to have them come out and fix it, 0:41:54.360 --> 0:41:55.640 and they're not going to be happy and they're going 0:41:55.680 --> 0:41:58.000 to charge you so and you're going to be without 0:41:58.040 --> 0:42:00.520 internet for a while. So I would not change these 0:42:00.560 --> 0:42:03.320 things unless you know what you're doing. Now with that said, 0:42:04.080 --> 0:42:06.040 if you want to see what your options are for 0:42:06.080 --> 0:42:09.920 this stuff, you can Google search the RIS ar R 0:42:10.040 --> 0:42:11.680 I S which is the brand of the modem that 0:42:11.680 --> 0:42:15.480 you just talked about, and the modem model number, and 0:42:15.560 --> 0:42:17.640 you should see some of the support pages for that. 0:42:17.760 --> 0:42:20.160 So if you go to the RIS website, they've got 0:42:20.200 --> 0:42:23.040 like at the bottom it says support and you can 0:42:23.080 --> 0:42:25.320 look up. They actually have a picture of every modem 0:42:25.360 --> 0:42:27.359 that they make and you can tap it and see 0:42:27.360 --> 0:42:29.880 your modem and see the information for it. But again, 0:42:31.000 --> 0:42:32.759 if you have a modem that you're renting from a 0:42:32.800 --> 0:42:36.759 company like Charter or Spectrum or Exfinity or whatever these 0:42:36.760 --> 0:42:40.640 companies are, typically they are sending through the required software updates, 0:42:40.680 --> 0:42:43.520 and when your modem resets, it will install those software 0:42:43.560 --> 0:42:46.840 updates or keep saying software, but it's really firmware updates, 0:42:47.560 --> 0:42:50.080 and they're pretty rare most most of the time. You know, 0:42:50.120 --> 0:42:52.400 there's not too many. Now, if you have something like 0:42:52.520 --> 0:42:56.040 one of the more modern router modem setups like an 0:42:56.080 --> 0:43:00.120 Ero or you know these what's the other brand that 0:43:00.160 --> 0:43:03.080 everyone has, any of these mesh networks, they are typically 0:43:03.120 --> 0:43:06.040 doing their own software updates all the time, so they're 0:43:06.040 --> 0:43:09.440 getting software updates a lot. And so again, if you 0:43:09.440 --> 0:43:11.319 have the app on your phone, it should tell you, hey, 0:43:11.320 --> 0:43:14.160 we're gonna update or we updated your software overnight. I 0:43:14.200 --> 0:43:17.719 typically get those email or those notifications from mine all 0:43:17.760 --> 0:43:21.680 the time. So that's my recommendation. But if you if 0:43:21.719 --> 0:43:23.879 you feel like you need to change that password because 0:43:23.920 --> 0:43:26.560 it's a really generic, simple one, then go ahead and 0:43:26.640 --> 0:43:29.680 change it. But you know, don't don't tinker too much 0:43:29.840 --> 0:43:32.920 unless you really know what you're doing, because some of 0:43:32.960 --> 0:43:35.400 this stuff, once you change it, it could be messed up. 0:43:35.400 --> 0:43:38.399 And believe me, I've done that. I've you know, I've 0:43:38.440 --> 0:43:40.279 done the thing where I connect and then it's like 0:43:40.480 --> 0:43:43.120 you know this and that, So just be careful anytime 0:43:43.200 --> 0:43:48.279 you're you're changing those settings. Let's see Samsung eight eight 0:43:48.320 --> 0:43:51.040 eight rich one oh one eight eight eight seven four 0:43:51.000 --> 0:43:56.280 to two four one zero one. Samsung rumor mill says 0:43:56.360 --> 0:43:59.920 the next Galaxy Unpacked event date will be on July 0:44:00.040 --> 0:44:06.080 Uly tenth, twenty twenty four, in Paris, France. Why Paris, Well, 0:44:07.320 --> 0:44:11.319 they are Samsung is a sponsor of the Olympics, and 0:44:11.719 --> 0:44:15.360 that makes a lot of sense. Now the date July tenth, 0:44:15.480 --> 0:44:18.719 twenty twenty four. I'm trying to think when Unpacked was 0:44:18.840 --> 0:44:21.239 in South Korea. That's the one I went to last year. 0:44:22.719 --> 0:44:25.200 It seems like it was around that time. Let's see 0:44:25.200 --> 0:44:32.440 when was it July twenty seventh? So is the end 0:44:32.480 --> 0:44:36.719 of July July twenty sixth? Yeah, in South Korea? I 0:44:36.760 --> 0:44:38.160 went to that one. I hope to go to this 0:44:38.200 --> 0:44:43.600 one wherever it is. And let's see here, what are 0:44:43.640 --> 0:44:47.120 we going to hear about at Samsung's next Galaxy Unpacked event. 0:44:47.200 --> 0:44:49.399 This is not the event for the S twenty five 0:44:49.600 --> 0:44:52.239 that we are still on. The S twenty four those 0:44:52.280 --> 0:44:55.440 are typically on a cycle that goes from February to February. 0:44:56.000 --> 0:44:58.600 This is for the foldable devices. Those are on a 0:44:58.640 --> 0:45:01.440 cycle from July to July. So there's a cadence with 0:45:01.520 --> 0:45:04.719 Samsung where they put out their S twenty, their S 0:45:04.719 --> 0:45:07.080 series in the early part of the year, and then 0:45:07.120 --> 0:45:10.560 the foldables in the summer. So we're talking the Galaxy 0:45:10.680 --> 0:45:14.319 Z Flip, the Galaxy Z Fold, but there's also going 0:45:14.360 --> 0:45:18.520 to be the Galaxy Ring. This is their first smart ring. 0:45:19.239 --> 0:45:22.040 So we've got the Galaxy z Fold six, the Galaxy 0:45:22.120 --> 0:45:26.200 z Flip six, the Galaxy Watch seven, new wireless earbuds. 0:45:26.200 --> 0:45:28.120 And again this is all rumor mill this is not 0:45:28.680 --> 0:45:31.279 this is not set in stone. Samsung has not announced this. 0:45:31.320 --> 0:45:34.200 But I'm just telling you for planning reasons. If you're 0:45:34.239 --> 0:45:37.719 thinking of maybe getting a new foldable, you know, either way, 0:45:37.719 --> 0:45:41.080 if you want the latest, greatest, obviously wait until after 0:45:41.239 --> 0:45:43.640 the event in July. Or if you want to discount 0:45:43.719 --> 0:45:45.560 on the current ones you've had your eye on them, 0:45:46.160 --> 0:45:48.600 wait until the event in July. So we're in that 0:45:48.719 --> 0:45:51.919 kind of in between phase right now. Now. It's only 0:45:52.040 --> 0:45:54.440 you know, the end of April, so you've got May, June, July. 0:45:54.520 --> 0:45:56.880 You still have three months to make a decision here. 0:45:56.920 --> 0:45:59.400 But anyway, just keeping you up to date. Eight to 0:45:59.440 --> 0:46:02.359 eight Rich one eight eight eight seven four to two 0:46:02.680 --> 0:46:07.120 four one zero one. Find me online. Rich on Tech 0:46:07.400 --> 0:46:12.360 dot TV Coming up. I'm gonna tell you why you 0:46:12.400 --> 0:46:16.240 should not solve a fifty dollars problem with one thousand dollars. 0:46:16.400 --> 0:46:22.200 I'll explain. You're listening to rich on Tech. Welcome back 0:46:22.200 --> 0:46:25.799 to rich on Tech. Rich Demiro here talking technology with 0:46:25.920 --> 0:46:29.040 you at eight eight eight rich one O one eight 0:46:29.120 --> 0:46:32.480 eight eight seven four to two four one zero one. 0:46:32.800 --> 0:46:37.000 Coming up this hour JR. Ray Fiel, tech writer and 0:46:37.120 --> 0:46:41.640 author of the Android Intelligence newsletter. He is going to 0:46:41.719 --> 0:46:44.759 talk all things Android, give us the update on the 0:46:44.800 --> 0:46:47.760 new features coming out on Android, and also a preview 0:46:47.880 --> 0:46:51.359 of what's happening at Google Io a couple of weeks here. 0:46:51.719 --> 0:46:55.200 So I'm excited to talk to JR. Eighty eight rich 0:46:55.239 --> 0:46:57.880 one O one eight eight eight seven four to two 0:46:57.960 --> 0:47:02.120 four one zero one. So I get a call. I'm 0:47:02.120 --> 0:47:04.400 on a run this morning, as I typically run before 0:47:04.400 --> 0:47:07.400 the show, and I get a call from my dad. 0:47:08.000 --> 0:47:10.480 And you know, I've got a rule when my parents 0:47:10.560 --> 0:47:13.080 call or my family, I answer the phone, no matter 0:47:13.120 --> 0:47:17.319 what I'm doing. And so I answer the call, and hey, Rich, 0:47:18.040 --> 0:47:22.600 I'm at the store. My iPhone won't charge. What do 0:47:22.640 --> 0:47:25.239 you mean? I won't charge, you know, cee iPhone. I 0:47:25.239 --> 0:47:27.759 gave them, by the way, so I typically give my 0:47:27.920 --> 0:47:30.960 old devices to a family member instead of selling them. 0:47:31.400 --> 0:47:34.440 And so you know, somehow the issue is still mine 0:47:34.640 --> 0:47:38.000 because it's a phone that I gave them. So I said, 0:47:38.040 --> 0:47:39.520 what do you mean it doesn't charge? Well, I plugged 0:47:39.520 --> 0:47:41.919 it in overnight and it just has a big red 0:47:42.800 --> 0:47:45.239 battery and it says still find a ble. I said, well, 0:47:45.320 --> 0:47:47.719 sounds like the battery is not charging. Well, I'm here 0:47:47.719 --> 0:47:49.400 at the Apple store and that's what they said. But 0:47:49.400 --> 0:47:51.319 they plugged it in and it charges just fine. It 0:47:51.320 --> 0:47:53.600 comes right on. I said, well, sounds like you're charger 0:47:53.640 --> 0:47:56.040 is not working. Okay, So you don't think I need 0:47:56.040 --> 0:47:57.680 a new phone. No, I don't think you need a 0:47:57.719 --> 0:48:00.560 new phone. You just need a new charger. And so 0:48:01.000 --> 0:48:06.160 my thesis here don't solve a fifty dollars problem with 0:48:06.280 --> 0:48:10.680 one thousand dollars. So depending on who you get at 0:48:10.719 --> 0:48:13.200 the store that you're at, right, And it seemed like 0:48:13.239 --> 0:48:15.160 he had someone that had the heart of a teacher. 0:48:15.200 --> 0:48:17.200 So I like that he was with someone that said, 0:48:17.640 --> 0:48:21.600 you know, here's your options. But you know, you could 0:48:21.600 --> 0:48:23.799 be in a situation where you have an issue with 0:48:23.880 --> 0:48:27.360 your tech and it's a very simple issue, and someone 0:48:27.440 --> 0:48:30.760 that's advising you is giving you a very expensive solution. 0:48:31.800 --> 0:48:34.800 So this could have been a very expensive solution where 0:48:34.880 --> 0:48:37.960 they said, Okay, your thing's not charging, let's get you 0:48:37.960 --> 0:48:40.960 a new phone. And in fact, this person did show 0:48:40.960 --> 0:48:44.320 them on the battery indicator, and so this might have 0:48:44.400 --> 0:48:46.399 been a little bit of a salesy kind of thing. 0:48:47.040 --> 0:48:50.120 But you can go on most phones, Android and iPhone 0:48:50.160 --> 0:48:53.879 at this point into your battery health and see what 0:48:53.920 --> 0:48:58.480 your battery health is. And so my battery health right now, 0:48:58.560 --> 0:49:03.120 I'm at ninety nine percent maximum capacity, and I forget 0:49:03.160 --> 0:49:06.040 on the Samsung we talked about this, I think you 0:49:06.080 --> 0:49:09.040 have to download a separate app to get the battery health. 0:49:09.840 --> 0:49:12.759 It's like, I think like a Samsung Members app or 0:49:12.760 --> 0:49:17.839 something like that. But that'll tell you the maximum capacity 0:49:17.920 --> 0:49:19.920 of your battery. So if you've been using your phone 0:49:20.000 --> 0:49:22.920 and charging it over and over, you know for a 0:49:23.000 --> 0:49:26.239 couple of years, your battery capacity is not going to 0:49:26.239 --> 0:49:30.280 be one hundred percent anymore because your battery degrades over time, 0:49:30.440 --> 0:49:34.040 and so your battery capacity maybe eighty five percent. So 0:49:34.080 --> 0:49:37.839 if your phone used to last six hours or let's say, 0:49:37.880 --> 0:49:41.480 you know on screen screen time, and now it's only 0:49:41.560 --> 0:49:44.120 lasting five It could be because your battery is just 0:49:44.160 --> 0:49:47.479 not charging the same way it used to charge. Doesn't 0:49:47.480 --> 0:49:49.239 mean your phone needs to be replaced. It just means 0:49:49.239 --> 0:49:52.239 your battery doesn't last as long. So anyway, he did 0:49:52.239 --> 0:49:55.080 say his battery was at seventy nine percent, you know, 0:49:55.120 --> 0:49:57.440 the battery capacity, And I said, well, yeah, your phone's 0:49:57.440 --> 0:49:59.600 a couple of years old, so it's going to be. 0:49:59.680 --> 0:50:01.400 It's a it's a hand me down phone that I 0:50:01.480 --> 0:50:02.960 used for a couple of years and now I gave 0:50:02.960 --> 0:50:04.960 it to you, so it's going to be at seventy 0:50:05.040 --> 0:50:07.680 nine percent. Does that mean it's no good? Absolutely not. 0:50:07.760 --> 0:50:10.040 I mean it's still fine until it doesn't work for 0:50:10.080 --> 0:50:12.600 you anymore. Now, if you were having to charge it 0:50:12.600 --> 0:50:14.520 every half an hour throughout the day, yeah, that'd be 0:50:14.560 --> 0:50:17.240 a problem. But anyway, so I said, here's my solution, 0:50:17.400 --> 0:50:20.880 Number one. Clean out the port on the phone, the 0:50:21.000 --> 0:50:23.520 charging port, because he said it wasn't charging in the car, 0:50:23.719 --> 0:50:26.759 wasn't charging at home. Because I said, try different chargers, No, 0:50:26.760 --> 0:50:28.120 none of them are working except the one here at 0:50:28.160 --> 0:50:31.000 the Apple store. Well, it sounds like it's the charger. 0:50:31.320 --> 0:50:33.560 The port so clean out the port. He said, oh, 0:50:33.560 --> 0:50:35.440 that's what they're doing. I said, okay, we'll start with that. 0:50:36.080 --> 0:50:38.279 But at the end of the day, you can use 0:50:38.360 --> 0:50:42.760 wireless charging and try that. So go buy a wireless charger, 0:50:43.160 --> 0:50:45.640 spend the thirty forty bucks whatever it is for the 0:50:45.680 --> 0:50:49.520 cable and use that. And if you're if the bottom 0:50:49.640 --> 0:50:52.160 cable doesn't work ever again, which sounds like it was 0:50:52.200 --> 0:50:55.240 working anyway, so that was it, and he bought the cable. 0:50:55.280 --> 0:50:58.480 I haven't heard the update, but my point is, don't 0:50:58.520 --> 0:51:03.480 solve don't solve a cheap problem with an expensive solution. 0:51:03.600 --> 0:51:05.360 This happens all the time in the tech world. We 0:51:05.440 --> 0:51:09.239 throw stuff away, we buy something new. You know. It's 0:51:09.320 --> 0:51:11.840 one of these things where go through the steps of 0:51:11.960 --> 0:51:14.440 figuring out what is happening. Maybe you just need a 0:51:14.480 --> 0:51:16.799 software update. Like a good example, your phone is just 0:51:16.840 --> 0:51:20.080 being wonky, right, and it's just giving you all kinds 0:51:20.080 --> 0:51:23.839 of error messages and it's slow whatever. Well, before you 0:51:23.880 --> 0:51:25.719 buy a new phone and spend all that money on 0:51:25.760 --> 0:51:29.320 a new phone, why not just do a factory reset 0:51:29.360 --> 0:51:31.600 of your phone. Make sure it's backed up before you 0:51:31.640 --> 0:51:35.040 do that, but do that factory reset, and then you 0:51:35.080 --> 0:51:38.680 can get a clean start and once you reinstall your 0:51:38.719 --> 0:51:42.560 apps and whatever, and if you're still having problems, then 0:51:42.600 --> 0:51:44.799 you can get a new phone. But again, don't just 0:51:44.880 --> 0:51:48.520 like throw away stuff because it's not working properly. Talk 0:51:48.560 --> 0:51:50.840 to someone that knows what they're doing. Get them to 0:51:50.880 --> 0:51:53.799 help you out figure this stuff out. It's probably a 0:51:53.880 --> 0:51:57.480 cheaper solution than getting something new now some tech. Clearly 0:51:57.560 --> 0:51:59.360 it's you know, cheaper to get new tech, like in 0:51:59.400 --> 0:52:02.080 the case of the fire TV stick. The woman we 0:52:02.120 --> 0:52:06.879 talked to earlier. If if all those troubleshooting solutions don't work, yeah, 0:52:07.000 --> 0:52:08.759 just spend the thirty five bucks on a new Fire 0:52:08.800 --> 0:52:12.640 TV stick. But again, use your judgment. Eighty to eight 0:52:12.760 --> 0:52:15.200 rich one on one eight eight eight seven four to 0:52:15.280 --> 0:52:19.480 two four one zero one. Rich on Tech dot tv 0:52:19.680 --> 0:52:22.520 is the website for the show. Coming up, we are 0:52:22.560 --> 0:52:26.520 going to talk to the author of the Android Intelligence newsletter. 0:52:27.239 --> 0:52:30.200 We'll talk all things android. You're listening to rich on Tech. 0:52:33.800 --> 0:52:36.400 All right, welcome back to rich on Tech. Rich Demiro 0:52:36.480 --> 0:52:41.200 here hanging out with you, talking technology. Let's welcome to 0:52:41.239 --> 0:52:45.200 the show Jr. Raphael tech writer and author of the 0:52:45.320 --> 0:52:50.480 Android Intelligence newsletter Jr. Thanks for joining me. Hey, Rich 0:52:50.840 --> 0:52:54.240 great to be here, Thanks for having me, Thanks for chatting. 0:52:54.760 --> 0:52:57.400 So it's actually it's funny. We we scheduled you to 0:52:57.400 --> 0:53:00.319 come on the show a long time ago. And of 0:53:00.360 --> 0:53:02.560 course this is kind of like the quiet time in 0:53:02.600 --> 0:53:07.200 the world of Android because we've got Google Io coming 0:53:07.280 --> 0:53:10.200 up in just a couple of weeks. So typically they 0:53:10.200 --> 0:53:11.839 put out all their stuff that they want to get 0:53:11.840 --> 0:53:16.640 out before the big announcements of io. Explain what Google 0:53:16.680 --> 0:53:20.000 io is for maybe someone who doesn't know, Yeah, sure, 0:53:20.080 --> 0:53:21.200 So it's one of those things. 0:53:21.280 --> 0:53:24.080 You know, Apple has an equivalent, they call it WWDC. 0:53:24.560 --> 0:53:28.680 He's all started out as really geeky developer conferences, and 0:53:28.719 --> 0:53:31.240 they still are to some degree, but they've also become 0:53:31.320 --> 0:53:34.280 a little bit of a showcase for the companies to 0:53:34.320 --> 0:53:36.239 show off their latest and greatest stuff. You know, we'll 0:53:36.239 --> 0:53:39.640 always see or at least hear about a new Android version. 0:53:39.680 --> 0:53:41.960 We'll see some new hardware, some new pixel devices, and 0:53:42.239 --> 0:53:45.560 kind of get a big picture overview of what they're 0:53:45.600 --> 0:53:47.319 working on, where they're taking things in. 0:53:47.280 --> 0:53:47.919 The next year. 0:53:48.320 --> 0:53:50.920 And then there will be the super technical developer stuff 0:53:50.920 --> 0:53:53.200 as well. But as far as the keynote goes, that's 0:53:53.239 --> 0:53:57.120 really become at least half, if not more kind of 0:53:57.120 --> 0:54:00.440 aimed at average normal people as opposed to developlopers and 0:54:00.520 --> 0:54:02.920 kind of like sort of the state of the Union 0:54:03.000 --> 0:54:05.600 for Google and what's new, What's next, all. 0:54:05.520 --> 0:54:08.000 That kind of stuff, which I love because I love 0:54:08.040 --> 0:54:10.040 seeing what they're doing and working on. But I'll tell 0:54:10.040 --> 0:54:12.279 you what annoys me about it is that I see 0:54:12.320 --> 0:54:14.919 all this cool stuff and then they're like, yeah, it's 0:54:14.960 --> 0:54:17.800 coming sometime, and it's like, you know, it takes it 0:54:17.920 --> 0:54:20.279 sometimes takes a year for that stuff to actually, like 0:54:20.360 --> 0:54:22.719 until almost like the next ioe for some of those 0:54:22.719 --> 0:54:26.200 features to be released. Yeah, Google and all the tech 0:54:26.200 --> 0:54:27.400 companies through that. To some degree. 0:54:27.440 --> 0:54:30.600 Google is particularly bad about it, to the point where 0:54:31.040 --> 0:54:33.279 among people who write about and even sort of the 0:54:33.560 --> 0:54:37.080 hardcore Android enthusiasts and fans and Google service fans, it's 0:54:37.080 --> 0:54:38.279 become an ongoing joke. 0:54:38.440 --> 0:54:40.880 It's sort of the catchphrase is that it'll. 0:54:40.640 --> 0:54:43.120 Reach you in the coming months, and they don't even 0:54:43.160 --> 0:54:44.919 give you you know, it's not like in two weeks 0:54:44.960 --> 0:54:46.320 or in three weeks. It's in the coming months, and 0:54:46.360 --> 0:54:48.799 as you said, that could be seven weeks, it could 0:54:48.800 --> 0:54:51.120 be a year. Every now and then there's something that 0:54:51.120 --> 0:54:53.160 this announced, it never even comes out, so you do 0:54:53.200 --> 0:54:56.480 have to take a certain grain assault that, uh, this 0:54:56.560 --> 0:54:58.480 is what they're working on, and then yeah, you can 0:54:58.560 --> 0:55:00.319 kind of gauge it a little a new and version, 0:55:00.400 --> 0:55:02.560 Yeah that's going to come out at a certain cadence. 0:55:02.600 --> 0:55:06.880 But when it comes to the loftier, really high tech, ambitious, 0:55:06.880 --> 0:55:10.160 cutting edge stuff, sometimes it's still a little more conceptual 0:55:10.200 --> 0:55:11.920 when they're showing it off in an event like this. 0:55:12.320 --> 0:55:15.240 I always say the worst phrase in the tech world 0:55:15.440 --> 0:55:19.239 is rolling out to users over thenext dot dot dot, 0:55:19.320 --> 0:55:21.600 And it's like, no, when I hear something, I want 0:55:21.600 --> 0:55:25.719 it immediately. I want that feature the second that it's available, 0:55:25.800 --> 0:55:27.840 which is right now, because you just told me about it. 0:55:27.840 --> 0:55:30.040 Which is one thing I kind of like about the 0:55:31.239 --> 0:55:33.319 Apple side of things is that when they come out 0:55:33.320 --> 0:55:36.279 with a software update, everyone gets it at the same time, 0:55:36.440 --> 0:55:40.399 and it's it's pretty you know, blanketed. Versus Google, it's like, oh, 0:55:40.440 --> 0:55:42.480 depending on the phone you have, depending on the model, 0:55:42.560 --> 0:55:45.239 depending on this that. So anyway, I don't want to 0:55:45.239 --> 0:55:47.400 harp on all the negative. Let's talk about the positive. 0:55:47.520 --> 0:55:50.160 So what are you looking forward to at Google io 0:55:50.280 --> 0:55:50.640 this year? 0:55:51.640 --> 0:55:53.799 So you know, they're always surprises, and I think those 0:55:53.800 --> 0:55:55.880 are always the most interesting because the stuff we're expecting, 0:55:56.400 --> 0:55:58.759 the new Android version and Roid fifteen we've been hearing 0:55:58.800 --> 0:56:00.920 about it is in beta. You know, we're at the 0:56:00.960 --> 0:56:03.960 point where a new software version usually isn't earth shattering, 0:56:04.000 --> 0:56:04.399 it's nice. 0:56:04.440 --> 0:56:05.680 There are a lot of little niceties. 0:56:05.960 --> 0:56:08.920 I think what'll be most exciting is to see what 0:56:08.920 --> 0:56:11.359 we're not expecting yet. There's obviously a lot going on 0:56:11.360 --> 0:56:15.480 on the AI front with artificial intelligence, varying degrees of 0:56:15.800 --> 0:56:16.479 should you care? 0:56:16.880 --> 0:56:17.960 Is it really going to do anything? 0:56:18.000 --> 0:56:19.960 But but we know that'll be a common theme, a 0:56:20.000 --> 0:56:22.839 core thread of almost everything coming up at this year's event. 0:56:23.480 --> 0:56:25.560 More than anything, I'd like to see a cohesive vision 0:56:25.640 --> 0:56:27.319 for how this stuff is going to show up and 0:56:27.400 --> 0:56:30.040 why why we should be excited about it. Not just 0:56:30.400 --> 0:56:32.880 because we can or because everyone else is doing it 0:56:32.920 --> 0:56:34.960 and it's table stakes right now. But here's what it'll 0:56:34.960 --> 0:56:37.799 do for you, you know, in a practical, realistic sense, 0:56:37.840 --> 0:56:40.120 and how it will help you today, tomorrow, in the. 0:56:40.080 --> 0:56:42.160 Coming weeks, whatever the case is for me. 0:56:42.239 --> 0:56:44.479 Google's always at its best when it's forging its own path, 0:56:44.520 --> 0:56:47.279 when it's coming up with something new and unusual. That's 0:56:47.280 --> 0:56:49.920 always been true for Android when it's leading the way 0:56:50.000 --> 0:56:53.319 doing something different as opposed to just copying and catching up. 0:56:53.360 --> 0:56:55.960 And you know, all sides, Apple, Google, both they kind 0:56:56.000 --> 0:56:58.279 of go back and forth between here's a cool new 0:56:58.280 --> 0:56:59.480 thing and oh yeah, here's what the. 0:56:59.400 --> 0:57:01.480 Other guys did six months ago, and we're going to 0:57:01.520 --> 0:57:03.680 catch up. So it'd be nice to see more of that. 0:57:03.920 --> 0:57:06.480 Specifically, in terms of hardware, I'm pretty interested to see 0:57:06.480 --> 0:57:08.480 the next wave of Google made Pixel products. 0:57:09.520 --> 0:57:10.920 We're usually around this time. 0:57:10.960 --> 0:57:12.759 We don't see them all, but we'll see probably the 0:57:12.800 --> 0:57:15.120 Pixel eight A, which is kind of their mid range, 0:57:15.120 --> 0:57:17.560 more affordable phone. This will be the first year that 0:57:17.880 --> 0:57:20.600 more than likely nothing officially yet, but more than likely 0:57:20.640 --> 0:57:23.400 it'll come with a promise of seven years of software updates. 0:57:23.440 --> 0:57:25.800 So I think that's gonna be the big story with that, 0:57:26.000 --> 0:57:27.080 you know, for a phone the sills. 0:57:27.200 --> 0:57:30.920 Yeah, yeah, yeah, that's like probably my number one phone 0:57:30.960 --> 0:57:35.000 recommendation to the average person is the Pixel A series, 0:57:35.080 --> 0:57:37.720 because and I get it, iPhones are great, but like 0:57:38.080 --> 0:57:41.400 if you want something that's like inexpensive but really good 0:57:41.480 --> 0:57:44.720 and just lasts forever, those are great devices. 0:57:45.520 --> 0:57:47.440 Well they're great, and you know they were great for 0:57:47.880 --> 0:57:50.200 three years of software support, which was the previous standard. 0:57:50.240 --> 0:57:52.560 If they're coming with seven Now, you know we're talking 0:57:53.240 --> 0:57:56.200 this year's well, this past year's model, the seven A 0:57:56.360 --> 0:57:57.320 was five hundred bucks. 0:57:57.400 --> 0:57:59.040 It's eventually marked down. I think now you can get 0:57:59.040 --> 0:57:59.400 it for like. 0:57:59.320 --> 0:58:01.760 Maybe three fifth So even if this year's is the 0:58:01.760 --> 0:58:03.960 same a little more, I mean you divide that out 0:58:03.960 --> 0:58:07.200 by seven years a bit guaranteed to remain current. And 0:58:07.240 --> 0:58:10.320 because Google makes it unlike when you get into phones 0:58:10.360 --> 0:58:12.800 by Samsung, Motorola or as you said before, as kind 0:58:12.800 --> 0:58:14.720 of any man's land as to if and went up 0:58:14.720 --> 0:58:16.320 base will reach you a Google phone, you get him 0:58:16.360 --> 0:58:17.840 on the same day or within a few days when 0:58:17.880 --> 0:58:20.760 they come out. I mean you're talking about eighty five 0:58:20.840 --> 0:58:23.160 bucks give or take a year for the full period 0:58:23.240 --> 0:58:25.240 of advisable ownership. 0:58:24.840 --> 0:58:26.479 When it's up to date. That's pretty cool. 0:58:26.840 --> 0:58:28.480 And then on the other end, there's also the pixel 0:58:28.480 --> 0:58:31.080 fold to the second jan of Google's folding phone. We 0:58:31.080 --> 0:58:32.840 don't know for sure that it'll come out this year. 0:58:32.840 --> 0:58:34.920 It came out around this time last year, or was 0:58:34.960 --> 0:58:37.920 at least discussed around this time initially, so I'm. 0:58:37.800 --> 0:58:39.600 Really interested to see how they move that forward. 0:58:39.880 --> 0:58:42.520 The folding folding phone realm is just so new and 0:58:43.000 --> 0:58:45.600 unusual and a lot to be proven there. 0:58:45.640 --> 0:58:48.040 So I'm intrigued by that for sure. What is your 0:58:48.160 --> 0:58:50.760 preferred device the at this point? 0:58:50.800 --> 0:58:51.000 Are you? 0:58:51.040 --> 0:58:53.680 Have you gone foldable or you you know you Samsung? 0:58:53.760 --> 0:58:54.919 You Google? What are you doing? 0:58:55.800 --> 0:58:58.840 I always use and recommend Google's own Pixel phones for 0:58:58.960 --> 0:59:00.960 most people. A large part of it is just what 0:59:01.000 --> 0:59:03.280 we were talking about with the updates. Samsung does a 0:59:03.320 --> 0:59:06.720 lot of things well, but it's not consistent when it 0:59:06.760 --> 0:59:08.880 comes to providing those software updates, and you know, you 0:59:08.880 --> 0:59:11.400 can say, who cares. Some people don't worry about it, 0:59:11.440 --> 0:59:13.080 but there's a lot of important under the hood things 0:59:13.120 --> 0:59:15.480 going on in terms of security, privacy, all that. So 0:59:15.520 --> 0:59:18.200 for me, I carry the Pixel eight Pro, kind of 0:59:18.200 --> 0:59:21.160 a higher end model of last year's main flagship. I 0:59:21.240 --> 0:59:23.040 spent a lot of time with the Pixel fold. I 0:59:23.080 --> 0:59:26.800 really liked it and was super tempted. It was at 0:59:26.800 --> 0:59:29.760 the point where I could see myself going there, maybe 0:59:29.760 --> 0:59:33.200 with another generation or two. I wasn't quite one over yet, 0:59:33.200 --> 0:59:35.720 but it was really the first folding phone that I 0:59:35.720 --> 0:59:39.480 could see myself using between the form the software. Unlike 0:59:39.520 --> 0:59:41.400 the other foldables we've seen in the States so far, 0:59:41.960 --> 0:59:43.920 when it's folded up, it's not just like an awkwardly 0:59:43.960 --> 0:59:46.200 skinny candy bar, like a remote control. It was just 0:59:46.280 --> 0:59:47.760 kind of like a small phone and then when you 0:59:47.800 --> 0:59:50.520 want something bigger, you can unfold it. I really liked it, 0:59:50.560 --> 0:59:52.440 even though I didn't personally go for it yet, but 0:59:52.720 --> 0:59:55.040 I could have very happily used it for the last 0:59:55.120 --> 0:59:56.800 year and been you know, thrilled with it. 0:59:57.040 --> 0:59:59.720 Yeah, I thought I was going to use it, and 0:59:59.760 --> 1:00:01.800 I I really do like it. It's just that that 1:00:01.960 --> 1:00:04.919 small screen on the outside, even though it's a better 1:00:05.000 --> 1:00:07.120 form factor than a lot of them, it just still 1:00:07.200 --> 1:00:09.920 felt like I was cramped, and I just I hate 1:00:09.920 --> 1:00:11.640 feeling that way when I'm like, well, these we have 1:00:11.680 --> 1:00:15.760 so many great modern smartphones. And also I found myself 1:00:15.800 --> 1:00:18.560 not opening up the inside screen ever, like why would 1:00:18.560 --> 1:00:20.440 I need that, Like I just if I'm gonna do 1:00:20.480 --> 1:00:22.320 something like that, I'm gonna be on my computer or 1:00:22.360 --> 1:00:24.120 I'm gonna be on a tablet. And so I just 1:00:24.160 --> 1:00:26.080 didn't really see the point of having this thing that 1:00:26.160 --> 1:00:29.840 like I couldn't put a case on. You know, it's heavy, 1:00:30.160 --> 1:00:32.680 it's hot, and it's just you know, it wasn't the 1:00:32.720 --> 1:00:35.760 best camera on the pixel anyway. And by the way, 1:00:35.800 --> 1:00:37.720 I don't back to the Samsung stuff. I don't want to, 1:00:37.760 --> 1:00:39.880 you know, be the Samsung defender here, but I will 1:00:39.960 --> 1:00:43.520 say that Samsung has really stepped up their game in 1:00:43.560 --> 1:00:46.720 the past year or two when it comes to software updates. 1:00:46.760 --> 1:00:49.000 I think they are doing a much much better job 1:00:49.800 --> 1:00:52.480 than they ever have, especially with how many phones they 1:00:52.520 --> 1:00:55.080 have to do updates with. So I do think that 1:00:55.080 --> 1:00:59.480 that has gotten a lot better in that aspect. So, Okay, 1:00:59.480 --> 1:01:00.680 so I want to I gets to me because I 1:01:00.720 --> 1:01:03.120 know you write the Android Intelligence newsletter. I want people 1:01:03.120 --> 1:01:05.800 to get some cool apps and things. So do you 1:01:05.800 --> 1:01:08.440 have any like killer Android apps you should download or 1:01:08.480 --> 1:01:11.480 any tips that we should know? Yeah? Sure. So. 1:01:11.520 --> 1:01:13.200 One one of my favorites, and this is sort of 1:01:13.200 --> 1:01:16.280 one of those Android power user tools that you don't 1:01:16.280 --> 1:01:19.480 hear about and you know, average people aren't aware of, 1:01:19.520 --> 1:01:21.680 but you should know about, is something called buzzkill. 1:01:22.240 --> 1:01:23.920 It is the best way I can describe. 1:01:23.920 --> 1:01:26.160 It is kind of like Gmail filters, but for your 1:01:26.160 --> 1:01:29.000 phone's notifications. So you can set up it's super simple 1:01:29.000 --> 1:01:30.800 to do. You just set up these like if this, 1:01:30.960 --> 1:01:33.880 then that rule. So for instance, some things I use 1:01:33.920 --> 1:01:36.040 it for like if I get a notification from my 1:01:36.120 --> 1:01:38.560 Messages app that has my wife's name in it, meaning 1:01:38.600 --> 1:01:40.600 it came from her. I can tell my phone, hey, 1:01:40.680 --> 1:01:42.760 remind me about this every few minutes, every two minutes 1:01:42.800 --> 1:01:44.919 or ey four minutes, whatever until I acknowledge it, because 1:01:44.920 --> 1:01:46.880 you know somebody's hear you get a buzz in your pocket, 1:01:46.880 --> 1:01:49.000 you don't notice if it's something important, maybe you do 1:01:49.040 --> 1:01:50.160 your boss's name whatever. 1:01:50.280 --> 1:01:52.920 Can you also have set ignore forever just asking for 1:01:52.960 --> 1:01:53.320 a friend. 1:01:53.640 --> 1:01:56.080 Absolutely, And that's my second example. So with my brother, 1:01:56.440 --> 1:01:58.160 love him to death, but he's one of those people 1:01:58.200 --> 1:02:01.920 who will text like rapid fire, incessantly, lots of little messages, 1:02:02.160 --> 1:02:05.480 which you know, fine, whatever, but it reaches a point 1:02:05.520 --> 1:02:07.919 where you're in the middle of something and you feel 1:02:07.920 --> 1:02:10.560 the buzz, then another buzz, then another buzz, and you 1:02:10.600 --> 1:02:12.560 know it's like, I get it, you're messaging me. I 1:02:12.560 --> 1:02:15.080 don't need to have a notification for like every seven 1:02:15.120 --> 1:02:17.080 times you hit to the entry key. So with him, 1:02:17.280 --> 1:02:18.880 I haven't said to you when it has messages with 1:02:18.920 --> 1:02:20.720 his name, don't let it alert me more than once 1:02:20.760 --> 1:02:21.520 every five minutes. 1:02:21.880 --> 1:02:23.200 So you can do a lot of cool stuff. And 1:02:23.200 --> 1:02:24.360 it's just it's so easy. 1:02:24.400 --> 1:02:27.800 I mean, it's kind of programming, but it's literally just 1:02:27.920 --> 1:02:30.040 if this, then that you tap a thing and you 1:02:30.080 --> 1:02:32.360 fill in the blanks of if this happens, and you 1:02:32.360 --> 1:02:34.240 know it gives you the feels to put then do this. 1:02:34.600 --> 1:02:36.680 So that's really one of my favorite kind of next 1:02:36.760 --> 1:02:39.000 level power user tools. That's also one of the kind 1:02:39.040 --> 1:02:42.120 of cool things that's something unique to Android because of 1:02:42.160 --> 1:02:44.800 the way it's able to tap into the system and 1:02:44.800 --> 1:02:46.800 do certain things that Apple doesn't typically allow. 1:02:47.120 --> 1:02:49.240 Oh yeah, and Apple doesn't allow a lot of things. 1:02:49.240 --> 1:02:51.840 We know that. It's funny because like ninety nine percent 1:02:51.840 --> 1:02:53.720 of my answers for people when they're like, why can't 1:02:53.720 --> 1:02:55.960 I do this on my phone? I'm like, well, Apple 1:02:56.000 --> 1:02:59.040 doesn't allow that. That's number one, and so let's start 1:02:59.080 --> 1:03:01.720 with that. But you can work around it by maybe 1:03:01.760 --> 1:03:05.080 doing this. So all right, tell us about how to 1:03:05.080 --> 1:03:05.840 get the newsletter. 1:03:06.800 --> 1:03:09.640 So if you just go to the Intelligence dot com, 1:03:09.920 --> 1:03:10.720 we've actually got a few. 1:03:10.720 --> 1:03:12.520 So I write one called Android Intelligence. 1:03:12.840 --> 1:03:15.160 Colleague of mine Chris Hoffman, who I think you spoke 1:03:15.200 --> 1:03:17.080 with a handful of weeks ago, actually yes, writ it's 1:03:17.080 --> 1:03:19.880 a great newsletter all about Windows called Windows Intelligence. 1:03:19.960 --> 1:03:23.000 And then we do one together called Cool Tools that comes. 1:03:22.840 --> 1:03:24.760 Out once a week and just introduces you to one 1:03:25.080 --> 1:03:27.960 interesting off the beaten path tools that will work on 1:03:28.000 --> 1:03:30.720 any any kind of device you want, phone, computer, you 1:03:30.800 --> 1:03:32.480 name it. So it's all there at the Intelligence dot 1:03:32.480 --> 1:03:34.120 Com and you can pick and choose whichever you want. 1:03:34.320 --> 1:03:37.080 All right, JR. Rayfield, thanks so much for joining me 1:03:37.120 --> 1:03:39.560 today on the show. Appreciate it. Yeah, thanks for having me. 1:03:39.600 --> 1:03:41.720 Good to chat. All right. I will put the the 1:03:41.760 --> 1:03:45.840 Buzzkill app on the website rich on Tech dot tv, 1:03:46.320 --> 1:03:48.960 which look for Jr's name, and you can also subscribe 1:03:49.000 --> 1:03:51.000 to the Android Intelligence newsletter. 1:03:51.040 --> 1:03:51.280 All right. 1:03:51.280 --> 1:03:52.680 If you have a question about technology, you can be 1:03:52.760 --> 1:03:55.520 called eight eight eight rich one oh one eight eight 1:03:55.640 --> 1:03:58.880 eight seven four two four one zero one. Not to 1:03:58.920 --> 1:04:01.200 be remiss. Coming up, I will tell you about the 1:04:01.240 --> 1:04:09.680 next Apple event happening soon. Welcome back to rich on Tech. 1:04:09.800 --> 1:04:13.800 Rich DeMuro here hanging out with you talking technology. The 1:04:13.800 --> 1:04:16.640 phone number eight eight eight rich one one eight eight 1:04:16.760 --> 1:04:22.040 eight seven four to two four one zero one. So 1:04:22.080 --> 1:04:25.440 we talked about Google Io. Apple has a couple of 1:04:25.480 --> 1:04:28.520 things coming up as well. So coming up very soon 1:04:29.080 --> 1:04:32.680 is the company's Spring event. This is happening on May seventh, 1:04:33.400 --> 1:04:35.680 and this is a virtual event. As far as I know, 1:04:36.240 --> 1:04:39.040 I only got invited to a please watch on your 1:04:39.040 --> 1:04:43.600 computer screen. And so it's called the let loose event. 1:04:44.440 --> 1:04:46.480 And what are we expecting? So the image, you know, 1:04:46.520 --> 1:04:49.320 Apple always sends out these invitations to journalists and then 1:04:49.360 --> 1:04:52.520 there's like a logo. Usually it's the Apple logo, but 1:04:52.920 --> 1:04:55.560 it's done in a way that people read into it, like, oh, 1:04:55.720 --> 1:04:58.800 what's this going to mean for the event. Sometimes it's 1:04:58.840 --> 1:05:01.400 just a particular color they use that might be the 1:05:01.440 --> 1:05:04.760 new color of the phone. Sometimes it's the animation that 1:05:04.760 --> 1:05:07.240 they show on their social media and it's like, Okay, 1:05:07.240 --> 1:05:13.280 maybe this is for VR. This one looked like an 1:05:13.520 --> 1:05:17.840 Apple pencil sketching something and so and typically this is 1:05:17.880 --> 1:05:20.040 the time when we see the new iPads. So that 1:05:20.160 --> 1:05:25.120 is what we are expecting new iPad pros. And according 1:05:25.160 --> 1:05:27.880 to Bloomberg's Mark German, he has been saying that this 1:05:27.960 --> 1:05:30.400 is going to be the most significant redesign of the 1:05:30.800 --> 1:05:34.760 iPad pros in years. I don't know what that means exactly, 1:05:34.960 --> 1:05:39.320 because they're already pretty forward facing. They've got USBC. The 1:05:39.400 --> 1:05:42.320 rumor says that they're going to change the front facing 1:05:42.360 --> 1:05:45.800 camera to a better location for video chatting. Right now, 1:05:45.840 --> 1:05:49.800 it's on if you hold it to the side horizontally. 1:05:50.200 --> 1:05:52.520 The cameras on the left side, which is not ideal 1:05:52.680 --> 1:05:55.720 for video chatting. So on a computer it's up at 1:05:55.760 --> 1:06:00.480 the top right, so that's theoretically where the camera is 1:06:00.520 --> 1:06:04.760 going to be moved. Let's see what else. New processors. 1:06:04.840 --> 1:06:08.320 Obviously that's always a thing they do. Better screen technology. 1:06:09.880 --> 1:06:15.120 That's something they typically upgrade new sizes. So the iPad 1:06:15.200 --> 1:06:18.280 air maybe an eleven inch and a twelve point nine inch, 1:06:18.560 --> 1:06:23.040 so they will make bigger screens there. Let's see the 1:06:23.080 --> 1:06:26.400 magic keyboard, which is the keyboard attachment that's always more 1:06:26.440 --> 1:06:28.280 expensive than you think. If you go into the Apple store, 1:06:28.320 --> 1:06:30.080 you're like, oh, I'll take one of those keyboards. You're like, wait, 1:06:30.080 --> 1:06:34.840 how much what? They're very expensive. Apparently that's going to 1:06:34.880 --> 1:06:38.320 be updated for a more laptop like experience, and then 1:06:38.320 --> 1:06:42.000 the Apple pencil itself might get new tips. This is 1:06:42.040 --> 1:06:44.640 from the Verge. They say they might be getting interchangeable 1:06:44.680 --> 1:06:48.720 magnetic tips and a squeeze gesture. They already have a 1:06:48.840 --> 1:06:51.120 gesture on there, like a tap gesture, so maybe the 1:06:51.120 --> 1:06:54.160 squeeze is like the next evolution of that. iPads are 1:06:54.160 --> 1:06:55.840 one of those things that I don't think anyone is 1:06:55.880 --> 1:06:58.600 like waiting necessarily for a new iPad. But it's like 1:06:58.600 --> 1:07:00.640 one of those things that like when you go in 1:07:00.720 --> 1:07:02.160 and I feel like this is happening with a lot 1:07:02.200 --> 1:07:06.400 of the technology. Unless it's something that's like super cutting edge, 1:07:07.000 --> 1:07:10.120 most people are just when they go in for that 1:07:10.160 --> 1:07:13.480 next upgrade, they're just like, oh, that's cool, it has this, 1:07:13.640 --> 1:07:15.720 it has that, and now I need to decide between 1:07:15.760 --> 1:07:18.760 these different models. But it used to be remember when 1:07:18.800 --> 1:07:20.160 like a new phone would come out and they would 1:07:20.160 --> 1:07:22.320 have a feature where we're like, I need that, now 1:07:22.440 --> 1:07:25.720 I need to upgrade. Now with these new tech cycles 1:07:25.720 --> 1:07:29.240 where things are just getting refined, people are more just like, Okay, 1:07:29.520 --> 1:07:31.760 that's cool. I'll wait until my upgrade and then I'll 1:07:31.760 --> 1:07:36.800 have that feature. So there you go. Verizon a five 1:07:36.880 --> 1:07:40.800 dollars monthly price hike for the Apple Watch smartphone smart 1:07:40.800 --> 1:07:44.120 watch plans. So if you have a smart watch with Verizon, 1:07:44.160 --> 1:07:46.040 you probably got an email from them that says, hey, 1:07:46.040 --> 1:07:49.120 we're raising the price of your smart watch plan by 1:07:49.160 --> 1:07:51.560 five dollars a month. So it used to be ten 1:07:51.640 --> 1:07:54.920 dollars a month. Now it's fifteen dollars a month. To 1:07:55.000 --> 1:07:58.080 have cellular on a smart watch that is a lot 1:07:59.000 --> 1:08:01.320 especially can say K because I looked up how much 1:08:01.440 --> 1:08:04.360 data I used on my smart watch last month. Are 1:08:04.400 --> 1:08:08.880 you ready for this? Under two hundred megabytes? Then I 1:08:08.880 --> 1:08:11.360 looked up how much my kid, who only has an 1:08:11.360 --> 1:08:15.440 Apple Watch, used and it was like fifty megabytes. So 1:08:16.760 --> 1:08:19.720 not a very good update of this plan because I 1:08:19.720 --> 1:08:24.280 feel like this is very expensive. Verizon says the price 1:08:24.320 --> 1:08:28.440 increase will allow them to continue improving their network and services. 1:08:28.560 --> 1:08:34.080 Oh thank you Verizon for allowing us to fund your 1:08:34.120 --> 1:08:36.919 improvements of the network. Now I get it. It's a company. 1:08:36.960 --> 1:08:40.559 They need to make money, they need to update their network. 1:08:40.640 --> 1:08:44.639 I understand all of that, but on the backs of us, 1:08:45.760 --> 1:08:47.680 all we want is an Apple Watch with cellular? Why 1:08:47.720 --> 1:08:49.360 do I have to pay the extra five bucks? So 1:08:50.680 --> 1:08:54.200 I will be honest, all these price increases, so Verizon 1:08:54.280 --> 1:08:56.479 had a one to two punch. Last month they raised 1:08:56.560 --> 1:09:00.680 prices on their plans, their cellular plan, and then this 1:09:00.800 --> 1:09:04.240 month they raised the Apple Watch plan. And so I'll 1:09:04.280 --> 1:09:07.599 be honest, I switched my wife off of Verizon this morning. 1:09:07.640 --> 1:09:10.280 When I got this bill, I said, you know what, 1:09:10.400 --> 1:09:13.439 enough is enough? And so her her plan was about 1:09:13.560 --> 1:09:16.080 ninety dollars a month, and now she's paying about forty 1:09:16.120 --> 1:09:18.240 five a month, so it took me a little bit 1:09:18.280 --> 1:09:20.040 of time. It took me about twenty minutes to make 1:09:20.040 --> 1:09:22.679 the switch. But I switched her to a third party, 1:09:22.680 --> 1:09:26.160 one of these mv and o's all unlimited, all included. 1:09:26.240 --> 1:09:28.000 And it's scary, and I get it. This is why 1:09:28.080 --> 1:09:30.519 people don't switch their cellular plans. This is why people 1:09:30.760 --> 1:09:34.120 overpay so much. Do the math. If you're talking forty 1:09:34.120 --> 1:09:37.920 five dollars a month times twelve months, that's almost six 1:09:38.000 --> 1:09:40.599 hundred dollars for the year. It took me about twenty 1:09:40.600 --> 1:09:43.080 minutes to save that amount of money. Now is the 1:09:43.120 --> 1:09:44.920 service going to be exactly the same? I don't know. 1:09:44.960 --> 1:09:46.920 This is why I test things out. But it took 1:09:46.960 --> 1:09:50.000 about twenty minutes to switch over, including poorting the phone 1:09:50.040 --> 1:09:51.800 number over and that was the main thing my wife 1:09:51.920 --> 1:09:54.200 is concerned about. She said, is everything going to work 1:09:54.200 --> 1:09:56.800 the same? I said, yes, it should. Now there's always 1:09:56.800 --> 1:09:59.439 that asterisk because there could be a problem. Now, I 1:09:59.479 --> 1:10:02.720 will tell you, do these companies make it simple to 1:10:02.840 --> 1:10:06.799 pourt out your number? Not really? And I was sweating 1:10:06.800 --> 1:10:09.280 a little bit because there were some issues where it 1:10:09.320 --> 1:10:12.880 was like you need to set up a pin number 1:10:13.320 --> 1:10:15.680 and then you need to unlock the phone number, and 1:10:15.720 --> 1:10:18.080 those one two things, like I had to keep going 1:10:18.120 --> 1:10:20.240 back and like checking it, keep giving me errors, and 1:10:20.280 --> 1:10:22.400 you only get five tries before they lock you out 1:10:22.439 --> 1:10:24.920 of your account. So I was a little bit nervous, 1:10:24.960 --> 1:10:26.720 and my wife was like, if I don't have a 1:10:26.760 --> 1:10:29.920 phone line when you leave for your radio show, I'm 1:10:29.920 --> 1:10:32.200 not going to be happy. And I am happy to 1:10:32.240 --> 1:10:35.439 report it did work out. But my point is, if 1:10:35.479 --> 1:10:37.400 you want to switch, if you want to take that dive, 1:10:37.760 --> 1:10:39.920 read all the instructions and make sure you have all 1:10:39.960 --> 1:10:43.000 the numbers in a row before you do anything, because 1:10:43.000 --> 1:10:44.719 if you run into an issue, you could be without 1:10:44.760 --> 1:10:46.800 your phone line for a bit. But if you get 1:10:46.840 --> 1:10:49.559 it right, you could save some big bucks. Rich on 1:10:49.600 --> 1:10:51.599 Tech dot tv is the website. More rich on tech 1:10:51.640 --> 1:10:55.759 after this, Welcome back to rich on Tech. Rich Demiro 1:10:55.920 --> 1:11:00.280 here hanging out with you talking technology at eight eight 1:11:00.520 --> 1:11:03.840 rich one oh one eight eight eight seven four two 1:11:04.000 --> 1:11:07.320 four one zero one. We got Bobo doing the robo 1:11:08.479 --> 1:11:10.839 bobo robo robo bobo. 1:11:12.400 --> 1:11:12.759 Uh. 1:11:12.840 --> 1:11:16.160 Rich on Tech dot tv is the website. Let's see 1:11:16.160 --> 1:11:18.320 what else. You can follow me on social media at 1:11:18.439 --> 1:11:23.120 rich on Tech. I'm active on Instagram, Facebook, and x 1:11:24.320 --> 1:11:26.559 maybe threads. I've been checking out a little bit more 1:11:26.600 --> 1:11:29.599 like a little little peak here in there, mostly because 1:11:29.640 --> 1:11:33.320 Instagram really pushes it on you. Uh. Rick in San 1:11:33.360 --> 1:11:35.519 Diego says, Hey, Rich, I'm not very tech savvy and 1:11:35.560 --> 1:11:37.799 I'm a little bit paranoid when it comes to phone apps. 1:11:37.840 --> 1:11:41.080 I try to use websites instead of apps. However, there 1:11:41.120 --> 1:11:43.120 are times I have to use apps, and there are 1:11:43.160 --> 1:11:45.720 some apps I would like to get. When it comes 1:11:45.720 --> 1:11:48.920 to permissions, many state they can modify or delete the 1:11:49.000 --> 1:11:52.439 contents of your shared storage and also state that they 1:11:52.479 --> 1:11:55.040 can read the contents of your shared storage. What does 1:11:55.080 --> 1:11:57.960 that mean exactly? Does that mean anything on my phone, 1:11:57.960 --> 1:12:01.000 including emails, can be read and or deleted by the app? 1:12:01.760 --> 1:12:04.000 If so, that seems it would be crazy for anyone 1:12:04.040 --> 1:12:07.160 to use the app. I realize most apps are legitimate, 1:12:07.160 --> 1:12:09.840 but who knows. Plus the info they can get, I 1:12:09.880 --> 1:12:12.760 worry they can be hacked. I appreciate your thoughts. Thanks, Rick, 1:12:13.680 --> 1:12:16.200 good question. Rick, and I did sort of address this 1:12:16.360 --> 1:12:19.120 in a show a while back, and in my newsletter 1:12:19.160 --> 1:12:22.000 I said how your phone spies on you? And I 1:12:22.040 --> 1:12:26.439 went through all the different categories of what apps can 1:12:26.560 --> 1:12:31.960 access or request access to So let's be honest, most 1:12:32.000 --> 1:12:36.439 apps need certain access to things to actually function. So 1:12:36.560 --> 1:12:39.240 when it comes to modifying or deleting the contents of 1:12:39.240 --> 1:12:42.080 your shared storage, that means that they get a little 1:12:42.080 --> 1:12:45.400 section of the storage space on your phone so that 1:12:45.439 --> 1:12:48.880 they can read and write their own information. Most apps 1:12:48.880 --> 1:12:50.479 would not be able to work if they did not 1:12:50.600 --> 1:12:54.840 have that. Now the place where I would say, so 1:12:54.880 --> 1:12:57.880 a couple things. Number one, I'm both it sounds like 1:12:57.880 --> 1:12:59.479 you've an Android, because I don't think I've ever seen 1:12:59.520 --> 1:13:02.280 that on an iPhone. But if you have an iPhone 1:13:02.400 --> 1:13:05.680 or Android, you can go into on iPhone Privacy and 1:13:05.720 --> 1:13:09.120 Security and then you can take a look at all 1:13:09.160 --> 1:13:11.920 the different categories they have. So, for instance, let's just 1:13:12.040 --> 1:13:16.240 look at contacts. Okay, So I'm looking at contacts and 1:13:16.280 --> 1:13:18.320 I can see there are a whole bunch of apps 1:13:18.400 --> 1:13:23.439 listed here that have access to my contacts. Amazon, Alexa, Gmail, 1:13:23.520 --> 1:13:31.439 Google Calendar, Google Maps, Google Photos, Instagram, Meta Signal substacks, Sunshine, Teams, Telegram, 1:13:32.120 --> 1:13:35.880 and a couple of others. If I want to revoke access, 1:13:36.720 --> 1:13:40.320 like why does my metaview need access to my contacts? 1:13:40.360 --> 1:13:41.960 I don't think it does. So I can turn that 1:13:42.040 --> 1:13:45.000 off in the settings. Same thing on Android, you can 1:13:45.040 --> 1:13:47.639 go through and look at your permissions. So go into 1:13:47.640 --> 1:13:51.320 your settings and let's see where it is on here. 1:13:53.280 --> 1:13:58.120 Let's see Permission Manager, Security and Privacy Permission Manager. So 1:13:58.120 --> 1:14:02.840 if we go into permissions, let's see permissions used in 1:14:02.960 --> 1:14:07.200 last twenty four hours. Okay, then I underneath therasays permission manager. 1:14:07.680 --> 1:14:11.320 So it's got body sensors, calendar, call logs, camera, contacts, 1:14:11.320 --> 1:14:15.160 files and media health, connect location, microphone. So now let's 1:14:15.160 --> 1:14:18.200 just say I'm curious about the microphone. So I can 1:14:18.240 --> 1:14:20.600 see all of the apps that have access to my 1:14:20.760 --> 1:14:24.519 microphone on my phone, and if you don't want one 1:14:24.560 --> 1:14:26.559 of those apps to have access to your microphone, you 1:14:26.600 --> 1:14:31.080 can turn it off. So, for instance, why does PayPal 1:14:31.160 --> 1:14:34.480 need access to my microphone? Thankfully I have that microphone 1:14:34.520 --> 1:14:37.320 access turned off because there's no reason why PayPal would 1:14:37.320 --> 1:14:41.360 need my microphone. Looking through the ones that do have access, 1:14:42.040 --> 1:14:45.720 and let's say Snapchat, you're like, well, why does that 1:14:45.800 --> 1:14:47.720 need access to my microphone? That would be if you're 1:14:47.720 --> 1:14:51.440 recording a video, it would want access to your microphone 1:14:51.439 --> 1:14:54.600 to record your voice. So again, these are called permissions, 1:14:54.680 --> 1:14:57.960 and I think you're onto something which is you need 1:14:58.000 --> 1:15:02.360 to be very careful about the permissions that you allow 1:15:02.600 --> 1:15:06.599 access to on these various apps. So if an app 1:15:06.960 --> 1:15:09.720 is asked, you know, an app's job or goal is 1:15:09.760 --> 1:15:12.080 to get access to as many things on your phone 1:15:12.160 --> 1:15:16.840 as possible. And I mean, I get it. They're you know, 1:15:16.880 --> 1:15:18.920 they're trying to make money, they're trying to gather as 1:15:19.000 --> 1:15:22.160 much data about you as possible. And there's even things like, 1:15:22.280 --> 1:15:24.760 let's say you allow access to all of your photos. 1:15:25.320 --> 1:15:28.640 There have been reports where apps can scan the photos 1:15:28.640 --> 1:15:33.120 in your library and get an understanding of the metadata 1:15:33.160 --> 1:15:40.600 inside those photos, so locations, places, people, and I'm not 1:15:40.640 --> 1:15:42.680 saying that happens with some of the popular apps, but 1:15:42.760 --> 1:15:45.519 it probably does. And so again we just need to 1:15:45.560 --> 1:15:48.160 be aware of these things and aware of the fact 1:15:48.160 --> 1:15:50.799 that the way I see it, is that your phone 1:15:51.080 --> 1:15:53.960 is sort of your own garden, right, and all of 1:15:54.000 --> 1:15:56.080 these things are trying to get into your garden to 1:15:56.160 --> 1:15:58.840 eat the stuff that you're growing, which is your data. 1:15:59.000 --> 1:16:01.040 And so you want to keep those things out as 1:16:01.120 --> 1:16:02.920 much as possible. Like you have like a broom and 1:16:02.960 --> 1:16:05.160 you're just like, you know, there's like a skunk come 1:16:05.200 --> 1:16:06.439 in your way, and it's like get out of here, 1:16:06.479 --> 1:16:09.200 Get out of here, skunk or you know what eats 1:16:09.360 --> 1:16:11.200 you know, I don't know, rabbit is coming to eat 1:16:11.200 --> 1:16:18.080 the carrots. I don't know. It's a weird I don't 1:16:18.080 --> 1:16:22.559 think anyone's ever described the smartphone that way, but anyway, hey, 1:16:22.640 --> 1:16:28.360 why not. But the point is always be careful about 1:16:28.400 --> 1:16:31.200 the permissions that you allow on your smartphone. That's my 1:16:31.240 --> 1:16:33.840 bottom line. And now there is one thing that I 1:16:33.840 --> 1:16:36.439 think you need to be very careful about, and a 1:16:36.479 --> 1:16:38.800 lot of these apps they ask to use Google as 1:16:38.800 --> 1:16:40.560 a log in. Now, in general, I think that you 1:16:40.600 --> 1:16:43.200 should not do that. I know it's convenient, but I 1:16:43.280 --> 1:16:46.800 don't think you should do that. And the reason why 1:16:46.920 --> 1:16:50.360 is because these apps will sometimes ask for permissions that 1:16:50.400 --> 1:16:54.439 are kind of out of whack. And what I mean 1:16:54.479 --> 1:16:56.680 by that is that they may ask for permission to 1:16:56.680 --> 1:16:59.200 see your Gmail. They may ask for a permission to 1:16:59.240 --> 1:17:02.040 see your calendar, They may ask for permission to see 1:17:02.080 --> 1:17:05.360 your contents of your Google Drive. And so you need 1:17:05.400 --> 1:17:08.000 to be very careful about the apps that you allow 1:17:08.080 --> 1:17:10.680 access to your Google account because that usually has a 1:17:10.720 --> 1:17:14.080 lot of information in it and what you're looking for 1:17:14.120 --> 1:17:16.439 on that screen. If it does ask for like let's 1:17:16.439 --> 1:17:19.400 say access to your storage on your Google account. Make 1:17:19.400 --> 1:17:22.960 sure that it says its own data inside Google Drive, 1:17:23.120 --> 1:17:27.400 not just Google Drive blanketly. And if it's looking for 1:17:27.439 --> 1:17:30.840 your Gmail access, be very careful about that. Like if 1:17:30.840 --> 1:17:32.639 it says we want to be able to see delete 1:17:32.680 --> 1:17:35.400 and you know, rewrite the access of your Gmail, just 1:17:35.439 --> 1:17:39.320 be careful because why why shouldn'tn app need that? But 1:17:39.400 --> 1:17:41.720 good question, Rick, I think most of the time, if 1:17:41.720 --> 1:17:45.400 you're careful about that stuff, you should be okay, Diana 1:17:45.439 --> 1:17:47.519 writes in on the website rich on tech Dot tv 1:17:47.840 --> 1:17:51.400 uh in Covena, what password manager app do you use? 1:17:51.560 --> 1:17:53.960 Thank you you are the best? Well, thank you, Diana, 1:17:54.000 --> 1:17:59.280 You're the best. So my recommendation for password managers, let 1:17:59.280 --> 1:18:04.040 me go through is various fold Number one, yes, you 1:18:04.040 --> 1:18:07.640 should be using one. Number two. Here's my recommendations. If 1:18:07.680 --> 1:18:10.679 you are only using Apple products, if you use nothing 1:18:10.720 --> 1:18:13.960 else in the world except Apple products, go ahead and 1:18:14.120 --> 1:18:17.559 just use iCloud keychain. It's built in. It's simple, it's 1:18:17.560 --> 1:18:21.080 across all your Apple stuff. That includes Safari by the way, 1:18:21.160 --> 1:18:23.840 So if you're using Safari and you know, let's say 1:18:23.840 --> 1:18:26.240 you have a Mac computer, an iPad, and an iPhone, 1:18:26.280 --> 1:18:29.679 and you're using all Apple stuff, go ahead use iCloud keychain. Great, 1:18:29.720 --> 1:18:34.160 it's free, it's included, and it's simple. If you are 1:18:34.240 --> 1:18:39.160 using Chrome as your web browser and you want something 1:18:39.200 --> 1:18:41.680 that's simple and built into Google, then you can go 1:18:41.760 --> 1:18:46.040 ahead and use Chrome's password manager and you can actually 1:18:46.040 --> 1:18:48.679 see if you have passwords stored in here by going 1:18:48.680 --> 1:18:52.880 to passwords dot Google dot com and that will bring 1:18:52.960 --> 1:18:55.640 up your Google passwords if you have them. Some of 1:18:55.680 --> 1:18:58.400 you may already have them in there, but again that 1:18:58.479 --> 1:19:01.400 will work on Chrome. It will fill in your passwords 1:19:01.400 --> 1:19:05.240 when you're browsing the web. It also works on your 1:19:05.320 --> 1:19:08.000 iPhone or Android as well. On iPhone, you have to 1:19:08.000 --> 1:19:10.800 go into settings and look for autofill and if you 1:19:10.840 --> 1:19:14.160 have the Google app or the Chrome web browser, you 1:19:14.200 --> 1:19:19.320 can fill those passwords across your entire phone using Google Now. 1:19:19.960 --> 1:19:23.280 I do think personally that a third party password manager 1:19:23.320 --> 1:19:25.680 is always the best way to go, and so for 1:19:25.760 --> 1:19:29.360 a free solution, I like Bitwarden. And what I like 1:19:29.360 --> 1:19:32.880 about bitwarden is that it is very full featured and 1:19:33.240 --> 1:19:37.200 it's free, so you can pretty much use bitwarden across 1:19:37.240 --> 1:19:41.080 all of your devices for free, and it works on 1:19:41.120 --> 1:19:44.240 a variety of platforms. The main thing to know about 1:19:44.720 --> 1:19:47.840 these password managers is that they lock you in once 1:19:47.840 --> 1:19:50.240 you get a whole bunch of passwords into them, and 1:19:50.280 --> 1:19:53.400 you're paying every month or every year. It's tough to leave. 1:19:53.439 --> 1:19:55.400 I mean you can, but most people don't want to 1:19:55.400 --> 1:19:58.960 do that. So Bitwarden is free and you get unlimited devices. 1:20:00.040 --> 1:20:02.479 That is pretty nice, and it works across a whole 1:20:02.479 --> 1:20:04.040 bunch of devices. And the thing to look for in 1:20:04.080 --> 1:20:06.960 a good password manager is the amount of devices you 1:20:07.000 --> 1:20:10.960 can install it on, and also you know how much 1:20:10.960 --> 1:20:13.280 it costs. Now if you want to step up from there, 1:20:13.280 --> 1:20:16.680 if you want some extra features, then I like a 1:20:16.720 --> 1:20:20.360 password manager called dash Lane. And there's also one called 1:20:20.439 --> 1:20:25.000 one password, uh one the number one and then password 1:20:25.280 --> 1:20:28.520 and again these work across all of your different devices, 1:20:28.560 --> 1:20:30.320 and that's the thing you want to look for. Maybe 1:20:30.439 --> 1:20:33.280 use an Android phone with a Mac computer, Maybe use 1:20:33.320 --> 1:20:36.080 a Windows computer with an iPhone. You want something that 1:20:36.120 --> 1:20:38.639 works across all of these devices, that you can fill 1:20:38.680 --> 1:20:42.600 your passwords easily no matter what device you're on, and 1:20:42.640 --> 1:20:44.840 if you have to pay for it, I mean, look, 1:20:45.120 --> 1:20:47.439 I think at this point, you know Bitwarden is a 1:20:47.439 --> 1:20:50.240 great free password manager, but if you have to pay. 1:20:50.800 --> 1:20:54.720 You know, this is they're not that expensive, So I 1:20:54.760 --> 1:20:57.360 would you know, if you want to support these companies 1:20:57.360 --> 1:20:59.559 that are you know, saving your passwords for you, go ahead, 1:20:59.560 --> 1:21:02.960 but is free, So that one's always nice, But that's 1:21:02.960 --> 1:21:05.559 what I recommend. So I don't think there's one size 1:21:05.600 --> 1:21:08.640 fits all for password managers because of the reasons I 1:21:08.760 --> 1:21:12.040 just explained. Thanks for the question, appreciate it. Rich on 1:21:12.120 --> 1:21:14.680 Tech dot tv is the website phone number eight eight 1:21:14.720 --> 1:21:17.679 eight rich one O one eight eight eight seven four 1:21:17.760 --> 1:21:20.160 two four one zero one. We've got a great guest 1:21:20.200 --> 1:21:24.160 coming up this hour, Troy Hunt. He's gonna talk about 1:21:24.439 --> 1:21:27.200 what to do when your personal information is exposed in 1:21:27.240 --> 1:21:29.320 a data breach, plus more of your questions coming up 1:21:29.400 --> 1:21:34.639 right here on rich on Tech. Welcome back to rich 1:21:34.720 --> 1:21:38.040 on Tech. Rich Demiro here hanging out with you, talking 1:21:38.120 --> 1:21:41.160 technology at triple eight rich one O one. That's eight 1:21:41.200 --> 1:21:44.439 eight eight seven four to two four one zero one. 1:21:46.560 --> 1:21:50.519 Email for the show rich on Tech dot tv. There's 1:21:50.560 --> 1:21:54.080 the website. You can email me there or you can 1:21:54.160 --> 1:21:55.519 let me let me tell you about what's on the 1:21:55.520 --> 1:21:59.160 website real quick while I'm here. So a couple things. 1:21:59.600 --> 1:22:01.559 It's it's a little bit different than it has been 1:22:01.600 --> 1:22:03.519 in the past, so if you haven't been in a while, 1:22:03.600 --> 1:22:07.160 check it out. Redesigned it and hopefully it's easy and 1:22:07.240 --> 1:22:10.360 self explanatory. But up at the top, I've got links 1:22:10.400 --> 1:22:14.439 for my podcast, my TV segments tell you about the 1:22:14.560 --> 1:22:16.880 radio show. Then there's a light bulb. The light bulb 1:22:16.920 --> 1:22:19.639 will give you real time links to whatever I mentioned 1:22:19.640 --> 1:22:22.479 on the show. So if you're listening live and you say, oh, 1:22:22.520 --> 1:22:23.960 what was that, and you just said, just click the 1:22:24.040 --> 1:22:27.120 light bulb. Then you've got contact, which is my email, 1:22:27.760 --> 1:22:30.040 and front and center on the website is my newsletter. 1:22:30.240 --> 1:22:32.400 So if you read the newsletter, it's a lot of 1:22:32.439 --> 1:22:35.080 good information in there. I send one out every week typically, 1:22:35.439 --> 1:22:38.040 And then you can scroll down and see my TV segments. 1:22:39.280 --> 1:22:42.520 Let's see what else the podcast and some interesting interviews. 1:22:43.000 --> 1:22:45.280 And then on the right you can see the social 1:22:45.360 --> 1:22:47.599 media links that I've got on there, and I added 1:22:47.640 --> 1:22:51.679 a new one referral links, so if there's different products 1:22:51.720 --> 1:22:53.720 or things that I like, I can throw them in 1:22:53.760 --> 1:22:55.519 there and then you get a couple bucks off if 1:22:55.560 --> 1:23:00.080 you try them out. And let's talk about YouTube. I 1:23:00.120 --> 1:23:03.679 thought this was interesting. So if you have an Apple TV, 1:23:04.040 --> 1:23:07.800 they have that default screen saver that is basically those 1:23:07.880 --> 1:23:12.400 beautiful videos that Apple has shot, you know, all kinds 1:23:12.400 --> 1:23:15.160 of cool landscapes and things which a lot of people 1:23:15.240 --> 1:23:20.200 have grown to love. But YouTube has gotten slick and 1:23:20.280 --> 1:23:24.479 now they show their own screen saver on Apple TV 1:23:24.920 --> 1:23:27.400 and this comes from nine to five MAC. People are, 1:23:27.400 --> 1:23:30.080 I guess, complaining, saying, wait a second, why is YouTube 1:23:30.680 --> 1:23:34.599 hijacking my Apple TV screensaver that I know and love. 1:23:35.640 --> 1:23:39.000 So when a video is paused, the YouTube screen saver 1:23:39.160 --> 1:23:43.639 shows a zooming slide show of YouTube thumbnail art. Now 1:23:43.840 --> 1:23:46.160 that's probably not very exciting when you're used to these 1:23:46.200 --> 1:23:49.880 beautiful like Grand Canyon kind of landscapes. If you don't 1:23:49.920 --> 1:23:52.680 have a video pause, the YouTube screen saver shows a 1:23:52.760 --> 1:23:57.280 screen show, a screen show of a slideshow of generic 1:23:57.360 --> 1:24:00.439 still images from videos. Either way, these both don't sound good. 1:24:00.479 --> 1:24:05.840 I have not seen this on my Apple TV. But yeah, 1:24:05.960 --> 1:24:11.519 that's interesting. I have seen a very big trend by 1:24:11.560 --> 1:24:14.519 all these streaming apps where when you pause the streaming app, 1:24:14.560 --> 1:24:17.479 they show an AD and I thought that was pretty 1:24:17.520 --> 1:24:22.080 interesting because it's actually quite genius because it gets your attention. 1:24:22.520 --> 1:24:24.240 You pause your movie, and all of a sudden it 1:24:24.240 --> 1:24:26.280 shows an AD. Now I have not seen this on Netflix, 1:24:26.320 --> 1:24:29.040 but I have seen it on Peacock and I think 1:24:29.080 --> 1:24:34.000 Direct TV had it and maybe HBO Max. But the 1:24:34.040 --> 1:24:37.800 workaround if you see if you're seeing the YouTube slide show, 1:24:37.840 --> 1:24:40.879 when you want to see your Apple TV slideshow, basically 1:24:40.920 --> 1:24:43.000 you go into the settings on your Apple TV, look 1:24:43.040 --> 1:24:46.360 for screensaver, and you want to start the screensaver now 1:24:46.400 --> 1:24:50.439 after two minutes, and that way it kind of it 1:24:50.479 --> 1:24:57.080 goes before the YouTube screensaver. So, yeah, I thought this 1:24:57.200 --> 1:25:01.320 was pretty funny. There is a keyboard me bobo. Did 1:25:01.320 --> 1:25:03.559 you see this on Twitter? I don't know if you 1:25:03.600 --> 1:25:08.000 saw this, but there's this meme where it's like, look 1:25:08.080 --> 1:25:13.559 between the two letters and it basically urges users mostly 1:25:13.600 --> 1:25:16.240 on what's that? Did you see it? 1:25:16.280 --> 1:25:16.400 Oh? 1:25:16.479 --> 1:25:18.719 Yeah, I mean come on, I thought it was pretty funny. 1:25:18.800 --> 1:25:21.439 It's hilarious and creative. Yeah, I'm wondering who was at 1:25:21.439 --> 1:25:24.360 boord to realize something like that. Did you so you 1:25:24.360 --> 1:25:26.400 you saw this and you kind of looked. So one 1:25:26.400 --> 1:25:30.040 of the examples was, uh, someone would say like, uh, 1:25:30.320 --> 1:25:32.840 will you go out with me? And the person would 1:25:32.880 --> 1:25:35.680 say like sure, look between the letters H and L 1:25:35.760 --> 1:25:39.560 on your keyboard and JK, yeah. 1:25:39.360 --> 1:25:41.320 Just kidding it's. 1:25:40.640 --> 1:25:43.000 Kind of funny. So people are doing all, you know. 1:25:43.200 --> 1:25:46.280 So obviously I was sitting there like searching the keyboard 1:25:46.400 --> 1:25:47.920 for something that I could do. So here's the one 1:25:47.960 --> 1:25:50.479 that I came up with. I said, uh oh, my 1:25:50.600 --> 1:25:53.800 kid came home with his report card today. I asked 1:25:53.880 --> 1:25:56.920 him how he did. He said, look between the D 1:25:57.120 --> 1:26:02.040 and the G and what is that? And F Yeah, 1:26:02.120 --> 1:26:04.080 you know, goodwill, you'll say as they bring it home. 1:26:04.120 --> 1:26:06.200 No help on that report. No, I know they're not, 1:26:06.479 --> 1:26:08.719 but I just, I mean, I don't know. I thought 1:26:08.720 --> 1:26:10.720 this was pretty funny. It's one of those things where, like, 1:26:11.680 --> 1:26:13.559 you know, it's just the I don't know where these 1:26:13.600 --> 1:26:15.880 things come from. I mean, if I read more of 1:26:15.920 --> 1:26:17.599 this story that I'm telling you about, i'd probably find 1:26:17.600 --> 1:26:21.200 out where it was. Uh oh. It first emerged in 1:26:21.240 --> 1:26:23.960 twenty twenty one, I guess. Wow. Okay, so this has 1:26:24.000 --> 1:26:26.400 been around for a while, but it just popped up 1:26:26.439 --> 1:26:29.519 on Twitter. So if you see these things, you know 1:26:29.560 --> 1:26:31.519 now you know what they mean. I just, you know, 1:26:31.640 --> 1:26:34.120 I find this. I'm not a fan of all the 1:26:34.160 --> 1:26:37.720 internet culture, like the meme stuff that pops up. It's creative, Yeah, 1:26:37.760 --> 1:26:39.960 it's crazy, very creative. And I was really trying to 1:26:40.000 --> 1:26:42.599 find one. I did one that fell flat. I said, 1:26:42.600 --> 1:26:45.160 oh my gosh, these keyboard memes have gotten out of control. 1:26:45.680 --> 1:26:48.680 I just heard Dave Matthews renamed his famous song. You 1:26:48.680 --> 1:26:50.960 know he's got a song called the Space Between. Yeah, 1:26:51.080 --> 1:26:54.599 I said, he renamed his song to look between the 1:26:54.640 --> 1:26:57.479 C and the B. And what does it point to? 1:26:59.000 --> 1:27:00.160 Okay, I'm telling them, I'm Michael Off. 1:27:00.240 --> 1:27:05.080 Now there's a V and at points to the space 1:27:05.160 --> 1:27:08.240 bar the space between. Anyway, that one was really tough. 1:27:08.320 --> 1:27:11.320 I think that actually got like there was physical crickets 1:27:11.360 --> 1:27:13.920 on my Twitter timeline because people were just like, no, Rich, 1:27:13.960 --> 1:27:16.479 I think that was your nerdiness coming out. Was I 1:27:16.520 --> 1:27:20.080 was just reaching. I was reaching this strong. That was 1:27:20.120 --> 1:27:22.439 a really strong reach. It just did not work. So 1:27:22.720 --> 1:27:24.880 I thought my my report card one was pretty good though. 1:27:24.960 --> 1:27:26.680 That one was good. I laughed at that one. I 1:27:26.720 --> 1:27:29.519 saw it all right. How many times have you gotten 1:27:29.560 --> 1:27:32.240 an alert? Oh, your information has shown up on the 1:27:32.320 --> 1:27:34.920 dark web, or your information has been exposed in a 1:27:35.000 --> 1:27:38.400 data breach? Coming up, Troy Hunt, creator of Have I 1:27:38.479 --> 1:27:42.280 Been Poned dot Com, is gonna explain what to do 1:27:42.360 --> 1:27:46.320 when your personal information is exposed. You're listening to rich 1:27:46.400 --> 1:27:50.719 on Tech. Welcome back to rich On Tech. Rich DeMuro 1:27:50.840 --> 1:27:54.000 here hanging out with you talking technology at Triple eight 1:27:54.200 --> 1:27:57.360 Rich one oh one. That's eight eight eight seven four 1:27:57.360 --> 1:28:00.960 to two four one zero one. Well you've probably heard 1:28:00.960 --> 1:28:03.760 me talk about the website Have I Been Poned? This 1:28:03.840 --> 1:28:06.800 is a data breach website that lets you see if 1:28:06.840 --> 1:28:10.120 your personal information has been compromised. Joining me now is 1:28:10.160 --> 1:28:14.519 the guy who created it, Troy Hunt, a web security consultant. Troy, 1:28:14.520 --> 1:28:16.120 thanks so much for on the show today. 1:28:16.360 --> 1:28:19.320 Hey, Rich, thanks for having me so explain to me 1:28:19.640 --> 1:28:20.320 the website. 1:28:20.960 --> 1:28:23.800 First off, the name I've you've probably heard it said 1:28:23.840 --> 1:28:24.920 wrong a million times? 1:28:24.960 --> 1:28:25.800 Did I say it right? 1:28:25.840 --> 1:28:26.800 And what does that mean? 1:28:27.520 --> 1:28:29.040 Yeah? I think you did a pretty good job of it. 1:28:29.240 --> 1:28:33.360 Look, it's a gaming culture reference, which is a mispronunciation 1:28:33.439 --> 1:28:35.200 of owned. So if you look at your keyboard, the 1:28:35.280 --> 1:28:38.120 owned the P key right next to each other, legend 1:28:38.120 --> 1:28:39.640 has it someone. 1:28:39.360 --> 1:28:40.599 Type poned instead of owned? 1:28:40.640 --> 1:28:42.679 And then the name stuck is in You know, Hey, 1:28:42.680 --> 1:28:44.559 I've just like shot you in the game, I've owned 1:28:44.600 --> 1:28:45.240 you puned you. 1:28:45.400 --> 1:28:48.080 So now having been honed. 1:28:47.920 --> 1:28:50.760 In information security context is more around having had some 1:28:50.800 --> 1:28:54.559 sort of compromise to you in your Digital Life got it? 1:28:54.640 --> 1:28:57.599 Okay, very good, Now we know. So the website, let's 1:28:57.600 --> 1:29:01.000 you see if your personal information has been compromised. Explain 1:29:01.160 --> 1:29:03.719 kind of the functionality of this website and what made 1:29:03.720 --> 1:29:04.400 you come up with that. 1:29:05.360 --> 1:29:06.679 Well, look, it's really pretty simple. 1:29:06.680 --> 1:29:09.040 When there's a data breach and the data's spread out 1:29:09.040 --> 1:29:11.640 there around the web to some extent or another, Have 1:29:11.720 --> 1:29:14.320 I Been poned? Aggregates it and that puts the email 1:29:14.360 --> 1:29:15.680 addresses in there, and then you go along and put 1:29:15.720 --> 1:29:18.320 your email address in it says well, your data has 1:29:18.360 --> 1:29:21.760 been in a data breach or poned as the term is, 1:29:22.439 --> 1:29:25.280 in these various locations. So for example, maybe you're in 1:29:25.400 --> 1:29:27.920 the drop box data breach or the LinkedIn data breach, 1:29:28.439 --> 1:29:30.680 and this is one central repository that can give you 1:29:30.680 --> 1:29:31.600 a pretty good overview of that. 1:29:32.320 --> 1:29:34.799 How do you find the data that's in these breaches? 1:29:35.960 --> 1:29:37.280 Yeah, look, it's fascinating. 1:29:37.720 --> 1:29:40.000 Have I Been Paying started just over ten years ago, 1:29:40.240 --> 1:29:42.240 and when I initially started it, I went out and 1:29:42.280 --> 1:29:45.040 found the data and it was primarily the Adobe data 1:29:45.040 --> 1:29:47.800 breach from twenty twenty thirteen or was twenty thirteen, which 1:29:47.800 --> 1:29:51.720 made me started, and over the course of time that 1:29:52.000 --> 1:29:53.760 very quickly people started to turn around and go, hey, 1:29:53.800 --> 1:29:55.640 look there's all these other things out here, you know, 1:29:55.760 --> 1:29:58.320 let us send you the data breach for the ones 1:29:58.360 --> 1:30:01.360 I mentioned, Dropbox, Adobe, all these other things. As of today, 1:30:01.400 --> 1:30:04.679 there's seven hundred and sixty seven data breaches in there, 1:30:05.080 --> 1:30:08.120 mostly from community contributions, people popping up saying hey, this 1:30:08.360 --> 1:30:11.439 data probably should be searchable and impacted parties should know 1:30:11.479 --> 1:30:11.840 about it. 1:30:12.560 --> 1:30:14.559 What kind of information can you search? You said, the 1:30:14.640 --> 1:30:18.080 email address. So you search your email address, it shows 1:30:18.160 --> 1:30:20.120 up in the breach, and then what how do you 1:30:20.200 --> 1:30:21.000 use that information? 1:30:22.000 --> 1:30:22.880 Yeah? Good question. 1:30:23.040 --> 1:30:25.760 So the data breach, depending on the nature of the breach, 1:30:25.800 --> 1:30:28.120 there's all sorts of different information compromised. 1:30:28.520 --> 1:30:28.720 Yeah. 1:30:28.720 --> 1:30:30.880 I keep mentioning LinkedIn and Dropbox because this is the 1:30:30.960 --> 1:30:33.959 names that most people will know. They had email addresses 1:30:34.000 --> 1:30:36.479 and they had passwords and that was about it. Many 1:30:36.479 --> 1:30:38.439 people would have heard of things like Ashley Madison back 1:30:38.439 --> 1:30:40.760 in twenty fifteen, where it's like, well, now this is 1:30:40.800 --> 1:30:44.000 a this is a hookup site. Imagine the sorts of 1:30:44.040 --> 1:30:46.960 personal information that you leave on a hookup site. Now 1:30:47.000 --> 1:30:48.519 none of that goes and they have I been paying? 1:30:48.560 --> 1:30:50.240 The only thing goes in there is email addresses and 1:30:50.280 --> 1:30:52.400 then it comes back and says, hey, look, you're in Dropbox, 1:30:52.400 --> 1:30:55.000 so your email address and your password are at risk. You're 1:30:55.000 --> 1:30:57.960 in National Madison, so your email address, your password, and 1:30:58.000 --> 1:30:59.680 your data, birth and your sexuality, and you find on 1:30:59.760 --> 1:31:02.080 ready all of these other things are in there as well. 1:31:02.160 --> 1:31:04.360 And then you need to decide what action you have 1:31:04.400 --> 1:31:05.439 to take to protect yourself. 1:31:05.880 --> 1:31:08.880 What are kind of your security recommendations for the average 1:31:08.920 --> 1:31:13.560 person to proactively protect their online privacy. 1:31:14.280 --> 1:31:17.880 Look, the number one thing by a massive margin is 1:31:18.080 --> 1:31:21.479 not reusing passwords. And the one piece of product place 1:31:21.520 --> 1:31:24.599 that I have on the website is for a password manager. 1:31:24.600 --> 1:31:27.479 Because the only way we can keep our passwords genuinely 1:31:27.520 --> 1:31:29.240 strong and unique is we need a. 1:31:29.200 --> 1:31:30.080 Tool to do it. 1:31:30.680 --> 1:31:32.639 And what we're saying with many of these data breaches, 1:31:32.640 --> 1:31:34.840 they begin by password reuse. So maybe it was an 1:31:34.880 --> 1:31:39.800 administrator somewhere reuse the same password in one location got compromised, 1:31:39.800 --> 1:31:42.040 and then that password use to access the. 1:31:42.080 --> 1:31:44.320 Database on another service. For example. 1:31:44.640 --> 1:31:47.600 We see many data breaches that are the result of 1:31:47.600 --> 1:31:50.000 things like credential stuffing. So this is where we get 1:31:50.040 --> 1:31:53.960 lots of data breaches. Email adresses and passwords leaked, packers 1:31:53.960 --> 1:31:56.400 get them, they join more together. Sometimes there's billions of 1:31:56.400 --> 1:31:59.040 email a dress password pairs, and then they go, let's 1:31:59.080 --> 1:32:00.800 just go and try them on all the other websites, 1:32:01.120 --> 1:32:02.440 and it's mass automated. 1:32:02.560 --> 1:32:04.360 It's done at really really high volumes. 1:32:04.880 --> 1:32:08.639 And suddenly, because you've reused your password across sites, someone's 1:32:08.640 --> 1:32:11.360 now into your social media, a council or whatever else 1:32:11.400 --> 1:32:11.760 it may be. 1:32:11.800 --> 1:32:13.280 Where you've you've readused those credentials. 1:32:14.280 --> 1:32:16.040 How often do you think someone should be checking your 1:32:16.080 --> 1:32:18.800 website when they hear the headlines? I mean, recently we 1:32:18.880 --> 1:32:22.280 had the AT and T breach, we had a Roku hack. 1:32:22.640 --> 1:32:24.840 So do you go to the website every time you 1:32:24.840 --> 1:32:26.000 hear about one of these things? 1:32:27.120 --> 1:32:29.240 Look at easy answer is no, because there's a free 1:32:29.280 --> 1:32:31.840 notification service. Put your email address in there and you'll 1:32:31.840 --> 1:32:34.439 get an email from me if there's a new data 1:32:34.439 --> 1:32:37.320 breach that impacts you. The AT and T data is 1:32:37.320 --> 1:32:40.400 already in there, Roku has not turned up. It sounds 1:32:40.439 --> 1:32:42.840 like Roku is actually an example of the credential stuff 1:32:42.840 --> 1:32:45.160 when we just spoke about where it's not that they 1:32:45.200 --> 1:32:48.439 have a vulnerability in code per se, but hey, people 1:32:49.040 --> 1:32:50.840 use the same password on LinkedIn is what they do 1:32:50.880 --> 1:32:53.120 in their streaming media box and you know people are 1:32:53.120 --> 1:32:55.600 in there, so anyway, if that turns up, that are 1:32:55.640 --> 1:32:57.320 going to have a Van Paine and people get an 1:32:57.360 --> 1:32:59.519 automatic email if you leave it on the website. 1:33:00.040 --> 1:33:02.560 What are the kinds of security questions you're getting and 1:33:02.920 --> 1:33:06.120 what are we facing moving forward? Obviously AI is probably 1:33:06.200 --> 1:33:10.360 going to play a pretty big role in security moving forward. 1:33:10.800 --> 1:33:14.080 You know, probably the most prevalent issues at the moment, 1:33:14.080 --> 1:33:15.760 and one of the most common questions is when we 1:33:15.800 --> 1:33:16.720 get rid of passwords? 1:33:17.000 --> 1:33:19.120 You know, like it is there a passwordless future? 1:33:19.120 --> 1:33:20.880 And the sort of joke about it a little bit 1:33:20.880 --> 1:33:23.519 because I remember so clearly ten years ago people saying, 1:33:23.560 --> 1:33:25.479 you know, it's the password dead yet when we're gonna 1:33:25.479 --> 1:33:27.840 get rid of passwords? And that the truth is we've 1:33:27.840 --> 1:33:30.320 got more now than what we ever have had. We 1:33:30.360 --> 1:33:31.200 are getting very. 1:33:31.120 --> 1:33:32.480 Good password alternatives. 1:33:33.080 --> 1:33:35.639 People might have seen past keys reference in the past, 1:33:35.720 --> 1:33:38.840 lots of services you can use past keys on. We 1:33:38.920 --> 1:33:42.719 have things like second factor authentication, universal two factor keys 1:33:42.720 --> 1:33:45.960 you can check in the USB drive to authenticate. So 1:33:46.000 --> 1:33:50.040 we're moving in a direction where there are alternatives that 1:33:50.120 --> 1:33:53.840 The challenge we have is the friction of change and 1:33:54.120 --> 1:33:56.439 the one thing the poor password doesn't get enough credit. 1:33:56.640 --> 1:33:59.320 One thing the password does really, really well is everybody 1:33:59.360 --> 1:34:00.320 knows how to use it. 1:34:00.600 --> 1:34:02.160 My little kids know how to use. 1:34:02.040 --> 1:34:04.400 It, my parents know how to use Everyone knows how 1:34:04.439 --> 1:34:07.000 to use a password. And we're trying to sort of 1:34:07.040 --> 1:34:09.320 drag people from something that's very familiar and easy to 1:34:09.400 --> 1:34:12.240 use through to something that's much more secure but requires change. 1:34:12.560 --> 1:34:14.519 Do you like pass keys? Do you think that the 1:34:14.600 --> 1:34:17.320 average person should jump into that now or is it 1:34:17.520 --> 1:34:19.400 sort of something we should weak to do. 1:34:20.240 --> 1:34:22.360 Look, they're a good thing. I certainly use them in 1:34:22.439 --> 1:34:25.240 multiple locations. They have upsides and downsides which then get 1:34:25.320 --> 1:34:27.519 very difficult to explain to the average lay person, And 1:34:27.520 --> 1:34:29.160 I think the average person is, O, hang on, isn't 1:34:29.200 --> 1:34:31.720 that just another password? So yeah, it kind of is. 1:34:32.760 --> 1:34:35.080 You just don't have to remember it. Your device remembers 1:34:35.120 --> 1:34:37.400 it all right? Well, which device on my PC? 1:34:37.560 --> 1:34:37.720 Yeah? 1:34:37.760 --> 1:34:39.040 It could be your people. Well, then how do I 1:34:39.080 --> 1:34:42.080 sink it to my iPhone? Because I log into my 1:34:42.120 --> 1:34:45.879 social media from both services. So I think the consumer 1:34:45.960 --> 1:34:48.680 centric narrative around how these things work has just got 1:34:48.680 --> 1:34:49.439 a bit of a way to go. 1:34:50.320 --> 1:34:52.400 What have you learned in the ten years or so 1:34:52.479 --> 1:34:53.920 that you've had this website? 1:34:54.080 --> 1:34:56.080 So I think this is the lesson for me that 1:34:56.280 --> 1:34:58.840 data breaches are a bit of an inevitability and the 1:34:58.880 --> 1:35:02.680 way the organization handles it as the defining characteristic of 1:35:02.720 --> 1:35:03.599 how they'll be judged. 1:35:04.040 --> 1:35:06.439 What do you make of those services that purport to 1:35:06.560 --> 1:35:09.120 take down all of your information off the web? 1:35:11.960 --> 1:35:15.720 Well intentioned? We'll start with the positive. Well intentioned. 1:35:15.880 --> 1:35:17.760 So there are a lot of services out there that 1:35:17.920 --> 1:35:22.000 will usually for a fee, remove your data from data aggregators. 1:35:22.240 --> 1:35:25.240 So there are these things out there called data aggregators 1:35:25.240 --> 1:35:27.439 where you know how you like, You go to a website, 1:35:27.439 --> 1:35:29.240 you feel out of competition, and there's a little bit 1:35:29.240 --> 1:35:31.439 down the bottom and it says I agree to the 1:35:31.479 --> 1:35:34.559 terms and conditions, and I've read them, and you agree 1:35:34.560 --> 1:35:34.800 to it. 1:35:34.920 --> 1:35:36.760 You never read them, you agree to it. 1:35:36.920 --> 1:35:39.280 Somewhere in the terms and conditions that said we may 1:35:39.400 --> 1:35:43.320 use your data for a product enrichment or some rubbish 1:35:43.360 --> 1:35:45.360 like that, where they then sell that to other people. 1:35:46.120 --> 1:35:49.680 They're shady in my view, but they're legally operating. So 1:35:49.760 --> 1:35:52.439 the services that are out there offering to remove your 1:35:52.479 --> 1:35:55.600 data will remove it from services like that. Now, I 1:35:55.600 --> 1:35:58.599 don't want to get spam and marketing material, but what's 1:35:58.680 --> 1:36:02.040 much Worse than that is attacks and blackmail and extortion 1:36:02.200 --> 1:36:04.840 and identity theft. And that's what happens in the much 1:36:04.840 --> 1:36:08.000 shadier corner of the web, well beyond the reach of 1:36:08.040 --> 1:36:10.679 these services that remove your data. So when we see 1:36:10.720 --> 1:36:13.280 things like AT and C, you cannot be removed from 1:36:13.320 --> 1:36:15.759 the AT and T data reach because tens of thousands 1:36:15.760 --> 1:36:17.840 of people had it now because it's published on the 1:36:17.880 --> 1:36:21.799 Internet and it's easily downloaded by anyone. So my concern 1:36:21.920 --> 1:36:24.400 is that they're well intentioned. They do a good job 1:36:24.400 --> 1:36:26.720 of taking you out of the least dangerous places, but 1:36:26.760 --> 1:36:28.439 they can't take you out of the worst places. 1:36:28.800 --> 1:36:31.320 Troy Hunt tell us how to access the website. 1:36:32.040 --> 1:36:34.479 Have I been poned dot Com? That's like owned a 1:36:34.479 --> 1:36:35.679 bit with the p all. 1:36:35.640 --> 1:36:38.160 Right, Troy Hunt, web security consultant, thanks so much for 1:36:38.280 --> 1:36:38.800 joining me today. 1:36:38.840 --> 1:36:41.920 Appreciate it. Cheers rich the website. 1:36:41.439 --> 1:36:46.320 Once again, Have I been poned dot Com? Pwned? I'll 1:36:46.320 --> 1:36:47.839 put a link to it on my website. 1:36:48.040 --> 1:36:49.679 Rich on Tech dot TV. 1:36:50.280 --> 1:36:56.920 You are listening to you, Rich on Tech. This song 1:36:57.080 --> 1:37:02.160 goes out to Kim on the rich On Tech radio show. 1:37:05.800 --> 1:37:10.200 It's so good we played it twice. Welcome back to 1:37:10.600 --> 1:37:14.200 Rich on tech rich on tech dot tv is the 1:37:14.240 --> 1:37:16.400 website for the show. Trying to get through a couple 1:37:16.479 --> 1:37:18.680 of items of note here before we get to the 1:37:18.680 --> 1:37:22.680 feedback segment, so I might go a little fast, but 1:37:22.760 --> 1:37:25.040 everything's linked up on the website. Rich on tech dot 1:37:25.120 --> 1:37:29.080 tv hit the light bulb for the show notes Rabbit 1:37:29.360 --> 1:37:34.640 R one. This is a AI device. It's got a touchscreen, 1:37:34.800 --> 1:37:38.000 a scrolling wheel, a push to talk button, and the 1:37:38.040 --> 1:37:41.599 review units went out this week, so a couple people 1:37:41.640 --> 1:37:43.479 you actually had to buy one of these to get one. 1:37:43.560 --> 1:37:45.920 I did not get one. I feel like a lot 1:37:45.920 --> 1:37:48.559 of these AI products are very early stage and I 1:37:48.640 --> 1:37:51.280 just don't see the point compared to having your smartphone. 1:37:52.280 --> 1:37:54.360 Maybe I'll change my mind when a good one comes out, 1:37:54.360 --> 1:37:57.599 but this one is two hundred dollars. Early reviews say 1:37:57.720 --> 1:38:02.840 it is sort of unfinit limited buggy at launch, but 1:38:02.920 --> 1:38:06.200 it is an interesting gadget for AI tech enthusiasts and 1:38:06.240 --> 1:38:10.640 early adopters to experiment with. But it's not a smartphone 1:38:10.680 --> 1:38:12.960 replacement just yet. You could do things like ask it 1:38:13.080 --> 1:38:18.760 questions using AI, can take pictures of things and identify it. 1:38:18.760 --> 1:38:21.520 It's got integration with like Uber, door, Dash and Spotify. 1:38:21.600 --> 1:38:23.439 But again, all these things are much easier just to 1:38:23.479 --> 1:38:25.720 do on your phone, So keep an eye out for 1:38:25.720 --> 1:38:28.320 the rabbit are one and other AI devices. They're not 1:38:28.439 --> 1:38:31.760 there just yet. Better Business Bureau warning about a new 1:38:31.840 --> 1:38:35.280 scam text messaging scam where they send you a text 1:38:35.360 --> 1:38:37.840 that says you got to pay your toll for some 1:38:37.880 --> 1:38:40.360 sort of road that you went on, and it is 1:38:40.640 --> 1:38:43.599 not legitimate. I could see why they try this one 1:38:43.600 --> 1:38:46.000 because I've been on those toll roads where it's like, oh, 1:38:46.160 --> 1:38:48.880 just you know, you go on these roads and ride 1:38:48.880 --> 1:38:51.040 now pay later. You get a bill in the mail 1:38:51.080 --> 1:38:53.920 for like three hundred dollars, You're like what, So be 1:38:54.000 --> 1:38:56.320 careful if you get a text that says you have 1:38:56.360 --> 1:38:59.599 to pay a toll, be very very critical of that text. 1:39:01.000 --> 1:39:05.800 Ring is going to refund customers or sorry, the FTC 1:39:06.120 --> 1:39:08.680 is sending five point six million dollars in refunds to 1:39:08.760 --> 1:39:12.240 Ring customers as part of a settlement addressing privacy violations 1:39:12.280 --> 1:39:14.840 and security failures. I don't know if you remember this. 1:39:14.840 --> 1:39:17.320 This was a long time ago, but Ring had like 1:39:17.360 --> 1:39:21.880 employees that could see private videos without consent, and so 1:39:21.960 --> 1:39:24.280 they paid a fine to the FTC. Now the FTC 1:39:24.360 --> 1:39:28.200 is sending one hundred and seventeen forty four PayPal payments 1:39:28.240 --> 1:39:31.600 to eligible Ring customers who had certain devices during the 1:39:31.640 --> 1:39:36.639 timeframes when unauthorized access occurred. Now here's my concern here. 1:39:37.120 --> 1:39:38.880 You're going to get this, You're going to see scam 1:39:39.000 --> 1:39:42.200 artists trying to parlay this into a scam. So I 1:39:42.320 --> 1:39:45.240 gonna say, hey, we're the ftc We've got your Ring money. 1:39:45.360 --> 1:39:48.000 Just you know, fill out this information or log in 1:39:48.000 --> 1:39:50.280 with your PayPal, So be very critical of that as well. 1:39:50.320 --> 1:39:54.040 Even though this is legitimate, anything that's legitimate, the scam 1:39:54.120 --> 1:39:57.840 artists find a way to trick you. And then I 1:39:57.840 --> 1:39:59.960 thought this was pretty cool. This was in the Window 1:40:00.200 --> 1:40:05.240 Intelligence newsletter this week. An easy way to share files 1:40:05.240 --> 1:40:08.519 between any devices on your network. So you know, we've 1:40:08.520 --> 1:40:11.240 got quick Share, we've got nearby sharing, we've got air drop. 1:40:11.360 --> 1:40:14.960 This isn't a free open source tool, so if you're 1:40:14.960 --> 1:40:17.439 always sharing files between your devices and you want something 1:40:17.479 --> 1:40:20.880 that's quick and easy, it is called local send. The 1:40:20.960 --> 1:40:26.000 website is let me see local send dot org. There 1:40:26.040 --> 1:40:30.920 are apps for Windows, Mac, Linux, Android, and iOS. So 1:40:31.000 --> 1:40:34.759 you install this program and setup takes about fifteen seconds. 1:40:34.840 --> 1:40:37.879 Install the app, open it on your other device. Anything 1:40:37.880 --> 1:40:41.160 that's on the same network. You'll it'll show up on 1:40:41.240 --> 1:40:43.800 your phone or your you know, whatever the device is. 1:40:43.800 --> 1:40:45.920 They'll say, do you want to send this to this device? Sure, 1:40:47.280 --> 1:40:50.360 let's see now. Keep in mind, the cool thing about 1:40:50.400 --> 1:40:53.320 airdrop and quick share is that they are ad hoc, 1:40:53.360 --> 1:40:57.080 which means you don't need an Internet connection or a 1:40:57.160 --> 1:40:59.479 network for them to work. So this one, you will 1:40:59.479 --> 1:41:01.759 need to be on the same network for these things 1:41:01.760 --> 1:41:04.479 to work. I think that's the big difference. I've not 1:41:04.560 --> 1:41:08.160 tried this, but I love the sound of it. The 1:41:08.200 --> 1:41:10.920 other one is a web based alternative. It's called snap 1:41:11.120 --> 1:41:15.519 drop and snap drop I've used before. It works pretty well. 1:41:15.560 --> 1:41:19.639 It is snap drop dot net. So again, all these 1:41:19.680 --> 1:41:24.519 sort of like services for sending files between devices. Hopefully 1:41:24.520 --> 1:41:28.040 this will all be a lot simpler when Apple allows 1:41:28.439 --> 1:41:31.479 the rcs on their iPhone, you'll be able to send 1:41:31.560 --> 1:41:34.759 big files like a big video file or a big 1:41:34.800 --> 1:41:38.719 file or a big picture between iPhone and Android. That'll 1:41:38.720 --> 1:41:41.400 be happening later this year. That'll be a huge win 1:41:41.520 --> 1:41:45.839 for consumers. All right. Now, time for the feedbag segment. 1:41:45.960 --> 1:41:50.200 Feedback plus the mail bag equals feedbag. These are the emails, 1:41:50.200 --> 1:41:52.840 the comments, and the questions I've gotten from you. If 1:41:52.880 --> 1:41:54.639 you'd like to submit yours, go to Rich on tech 1:41:54.680 --> 1:41:59.280 dot TV hit contact. Jim in Portland says, hey, Rich, 1:41:59.360 --> 1:42:01.080 I've been really thinking a lot about what you said 1:42:01.120 --> 1:42:04.040 regarding how we're automating so many jobs, and on one hand, 1:42:04.080 --> 1:42:06.880 I think it's cool. On the other, it's not inclusive 1:42:06.920 --> 1:42:09.320 and may not be welcome. I'll tell you why I'm blind. 1:42:09.400 --> 1:42:11.840 I've found that many restaurants now have touch screens when 1:42:11.840 --> 1:42:14.560 it comes to ordering food. Of course, they're not accessible, 1:42:14.840 --> 1:42:17.120 the ones that are few and far between. If I 1:42:17.160 --> 1:42:18.880 go with someone, I can have them help me use 1:42:18.920 --> 1:42:20.959 the tablet, But most of the time I'm by myself, 1:42:21.320 --> 1:42:24.560 and because of these inaccessible tablets, I'm no longer independent. 1:42:24.920 --> 1:42:26.640 And if I ask an employee for help, what's the 1:42:26.640 --> 1:42:29.400 difference between that and just ordering from a human. There 1:42:29.439 --> 1:42:31.320 was a McDonald's I went to that didn't have anyone 1:42:31.400 --> 1:42:34.400 working there except for the people making food. That was 1:42:34.439 --> 1:42:36.760 not cool. What about the folks like me who like 1:42:36.920 --> 1:42:39.240 ordering things a certain way. I know that certain tablets 1:42:39.280 --> 1:42:42.120 generally have things already on the menu. I wouldn't settle 1:42:42.160 --> 1:42:43.840 for that where a human can write down my order 1:42:43.880 --> 1:42:46.840 and hopefully get it right. I do agree you do 1:42:47.000 --> 1:42:50.080 agree with you about things like taxis and ubers. However, 1:42:50.360 --> 1:42:53.120 I'm a bit leery about leaving everything to automation because 1:42:53.160 --> 1:42:55.320 I like to ask questions and I want to know information. 1:42:56.760 --> 1:42:59.120 I know the world is going to all this cool technology, 1:42:59.160 --> 1:43:01.280 and I love toys as much as the next tech nerd. 1:43:01.560 --> 1:43:04.040 But people really don't think about including people who can't 1:43:04.080 --> 1:43:07.800 always access it. Excellent point, Jim, and I think the 1:43:07.880 --> 1:43:10.720 accessibility part of the equation is a huge one. I 1:43:10.760 --> 1:43:13.000 think in many ways it adds to the accessibility and 1:43:13.040 --> 1:43:16.880 in some ways it does take away. Laurel also commented 1:43:16.920 --> 1:43:19.840 on the automated cars. Don't like them. Among other things, 1:43:19.880 --> 1:43:22.599 they have blocked emergency vehicles going to calls and also 1:43:22.680 --> 1:43:26.000 crashed into emergency vehicles going to calls. Fire departments and 1:43:26.040 --> 1:43:28.360 police and ambulance companies want to get rid of self 1:43:28.439 --> 1:43:33.439 driving vehicles. Laurel Nol in scndido says, Hey, Rich love 1:43:33.479 --> 1:43:35.760 the podcast. Listen to one last week where you had 1:43:35.800 --> 1:43:37.920 the guy talking about radar apps you can use to 1:43:37.960 --> 1:43:41.280 track flights. You mentioned flight Radar twenty four. A cool 1:43:41.320 --> 1:43:44.320 feature is the ar feature in the corner you point 1:43:44.360 --> 1:43:46.800 it at an aircraft in flight overhead and it will 1:43:46.800 --> 1:43:51.240 tell you details on that airport, on that airline destination. 1:43:51.439 --> 1:43:54.680 Very cool. I also use radar box, flight Aware and 1:43:54.880 --> 1:44:01.040 globe Dot a DSB exchange dot. That's a tough one. 1:44:01.640 --> 1:44:03.680 And of course the app you mentioned Flighty and I 1:44:03.680 --> 1:44:06.479 looked up this ADBs exchange. It is so cool. It 1:44:06.479 --> 1:44:09.360 shows you an image of every plane in the sky. 1:44:09.520 --> 1:44:13.040 It is really cool. And he continues now on AI 1:44:13.160 --> 1:44:16.200 taking over jobs. I would rather eliminate the pilot who 1:44:16.280 --> 1:44:18.920 blabs on while we're trying to watch TV. I don't know. 1:44:19.200 --> 1:44:20.920 I don't want to know where we're flying over. That's 1:44:20.920 --> 1:44:24.840 so nineteen seventies. The pilot who keeps his interruptions to 1:44:24.880 --> 1:44:27.280 a minimum. They are safe in my book. And yes 1:44:27.360 --> 1:44:29.040 I am a pilot. All my best. Keep up the 1:44:29.040 --> 1:44:34.000 good work. Let's see San Gabriel Don says, hey, Rich, 1:44:34.120 --> 1:44:36.080 I love that you covered the what three words app. 1:44:36.520 --> 1:44:38.080 I wanted you to know that the app is much 1:44:38.120 --> 1:44:40.320 more than handy. I just retired from a forty year 1:44:40.360 --> 1:44:43.120 career at the LAFD. The app has literally been a 1:44:43.240 --> 1:44:46.920 life saving piece of technology. I love all that you do. 1:44:47.040 --> 1:44:49.320 I just wanted you to know how important this technology 1:44:49.360 --> 1:44:52.400 has become thank you, and Don says, I've listened to 1:44:52.439 --> 1:44:55.160 talk radio since I was young falling asleep. That has 1:44:55.160 --> 1:44:57.640 gotten too repetitive, so I turned to a few podcasts. 1:44:57.680 --> 1:45:00.519 Yours is number one on my list. Glad I help 1:45:00.560 --> 1:45:02.720 you fall asleep. It might be to take me a 1:45:02.760 --> 1:45:04.920 week to go through the entire show, but everything you 1:45:04.960 --> 1:45:07.519 discuss is interesting to this retired guy who likes to 1:45:07.560 --> 1:45:11.600 investigate how things work. Don. Thank you, Don Rich. I 1:45:11.600 --> 1:45:14.120 love your Saturday show and your KTLA segments. I also 1:45:14.120 --> 1:45:18.519 applaud your patience with callers. Peter, Thank you Peter. And finally, 1:45:18.560 --> 1:45:21.200 Bob and Sharon says, thank you Rich. We love your 1:45:21.200 --> 1:45:24.400 show both on TV and radio. Wow. I couldn't have 1:45:24.400 --> 1:45:26.800 said it better myself. Thank you for the feedback. If 1:45:26.800 --> 1:45:30.800 you want to submit, go to Rich on tech dot TV. Well, 1:45:30.840 --> 1:45:32.200 if you can believe it, that's going to do it 1:45:32.200 --> 1:45:34.879 for this episode of the show. You can find everything 1:45:34.920 --> 1:45:37.600 I mentioned on my website. Just go to Rich on 1:45:37.880 --> 1:45:41.400 tech dot TV. You can find me on social media. 1:45:41.479 --> 1:45:44.720 I am at rich on tech next week. Let me 1:45:44.760 --> 1:45:47.200 see what I got coming up next week. Oh, Airbnb's 1:45:47.280 --> 1:45:50.559 having a big event. We'll talk about that. Let's see 1:45:50.560 --> 1:45:54.080 we'll talk more about dumb phones, you know, the smartphones, 1:45:54.120 --> 1:45:57.479 the opposite of those. Thanks so much for listening. There 1:45:57.479 --> 1:45:59.400 are so many ways you can spend your time. I 1:45:59.439 --> 1:46:01.680 really do appreciate you spending it right here with me. 1:46:02.160 --> 1:46:05.080 Thanks to everyone who makes this show possible. Bobo on 1:46:05.200 --> 1:46:11.200 the board, thank yourself. Thanks Bobo, there you go, Kim 1:46:11.400 --> 1:46:15.720 on the phones. We've got Bill, We've got Julie. Who 1:46:15.720 --> 1:46:19.040 else makes this show possible? So I don't know. My wife, 1:46:19.479 --> 1:46:21.200 she lets me come here and do it, so I 1:46:21.200 --> 1:46:24.360 mean that's probably pretty important. And my kids who give 1:46:24.400 --> 1:46:27.639 me great ideas, and you, of course, thanks to you. 1:46:28.080 --> 1:46:30.960 My name is Richdmiro. I will talk to you real soon.