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Speaker 1: Reviews are in for another physical AI device and they're

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Speaker 1: just okay. Well it looks more and more like TikTok

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Speaker 1: will be banned. And why did Apple users suddenly get

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Speaker 1: logged out? Plus your tech questions answered? What's going on?

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Speaker 1: I'm Rich Demiro and this is Rich on Tech. This

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Speaker 1: is the show where I talk about the tech stuff

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Speaker 1: I think you should know about. It's also the place

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Speaker 1: where I answer your questions about technology. I believe the

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Speaker 1: tech should be interesting, useful, and fun. Let's open up

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Speaker 1: those phone lines at triple A rich one oh one.

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Speaker 1: That's eight eight eight seven four to two four one

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Speaker 1: zero one. Give me a call. If you have a

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Speaker 1: question about technology, email also open. Just go to Rich

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Speaker 1: on tech dot tv and hit contact. We've got some

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Speaker 1: great guests this week. Ryan Ozawa, a native Hawaiian tech

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Speaker 1: journal and publisher of the Hawaii Bulletin, is going to

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Speaker 1: join me to talk about the startup scene in Hawaii.

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Speaker 1: Then later in the show, we've got JR. Rayfiel. He

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Speaker 1: is tech writer and author of the Android Intelligence newsletter,

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Speaker 1: so we'll get updated on Android and some tips and

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Speaker 1: tricks as well. And great interview with Troy Hunt. He

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Speaker 1: is the creator of haveibenponed dot com. This is a

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Speaker 1: website that lets you see if your data has been

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Speaker 1: involved in a breach, and he will discuss how to

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Speaker 1: check the website and what to do if you see

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Speaker 1: your information on there. He also talks about those services

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Speaker 1: that purport to take your information off of the dark

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Speaker 1: Web and other places. So a great conversation there. Well,

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Speaker 1: this week I found myself in Hawaii once again. No,

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Speaker 1: I did not plan that, but I was actually planning

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Speaker 1: this since October. So you know, if you listened to

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Speaker 1: the show, that I was in Hawaii for a personal

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Speaker 1: vacation a couple of weeks ago, and then the opportunity

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Speaker 1: came up to go back, and as crazy as it sounds,

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Speaker 1: of course I said yes because I wanted to be

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Speaker 1: among the first to test out high speed internet on

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Speaker 1: Starlink on Hawaiian airlines, and this is something they announced

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Speaker 1: last October. So I emailed the company. I said, Hey,

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Speaker 1: I really want to get on one of these planes

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Speaker 1: and test this out. And they said, okay, well we

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Speaker 1: just announced it. We haven't even installed this yet. I said, okay,

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Speaker 1: well keep me in mind. So I just kept bugging

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Speaker 1: them and bugging them and bugging them, and finally it

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Speaker 1: worked out, and so I flew out of Long Beach, California, which,

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Speaker 1: by the way, the number one comment I got on

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Speaker 1: my Instagram when I was posting about the trip is

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Speaker 1: rich Please don't tell people about Long Beach Airport too late,

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Speaker 1: I just did. It is an incredible little airport if

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Speaker 1: you can find a flight out of there. Obviously it's limited,

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Speaker 1: but what a great airport. I love. We've gotten so

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Speaker 1: used to like Lax and this huge, giant airport which

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Speaker 1: is crowded and trafficky and all this stuff, and when

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Speaker 1: you get to one of these smaller airports, either in

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Speaker 1: a small town or one of the smaller airports in

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Speaker 1: the LA area like Burbank or Long Beach. I've never

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Speaker 1: flown out of Ontario, so I can't speak for that one,

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Speaker 1: but it was a great experience, very very nice. So

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Speaker 1: I get on the flight and let me tell you

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Speaker 1: about Starlink on this flight. So if you're not familiar

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Speaker 1: with starlink, this is from SpaceX and it's a network

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Speaker 1: of low orbit satellites. They've been shooting up into outer

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Speaker 1: space and they just kind of blanket the globe. So

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Speaker 1: this gives you Internet from space pretty much anywhere. And yes,

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Speaker 1: there's been satellite internet before, but this one is very,

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Speaker 1: very fast, faster than we've ever seen before. So I

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Speaker 1: got on the flight from Long Beach to Honolulu, about

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Speaker 1: a five hour flight, and the internet starts immediately the

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Speaker 1: second that you get to your seat. You can start

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Speaker 1: using starlink. And what Hawaiian has done is they've made

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Speaker 1: it really easy. There is basically no login. You just

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Speaker 1: go to your internet, you connect to the it says

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Speaker 1: starlink on Hawaiian air and you connect and that's it.

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Speaker 1: It says, oh, by the way, a couple of rules here.

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Speaker 1: No audio or video calls, no live streaming from your seat,

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Speaker 1: and no looking at obscene content. So those are the

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Speaker 1: ground rules. But after that you can pretty much do

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Speaker 1: whatever you want. It's all free and you can connect

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Speaker 1: as many devices as you want. And I did interview

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Speaker 1: the CEO of Hawaiian Airlines and I said, hey, a

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Speaker 1: couple things. Number one, is this going to remain free?

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Speaker 1: And he said yes. The reason why it's free is

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Speaker 1: because we were late to the Wi Fi game. A

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Speaker 1: lot of other airlines have Wi Fi before us. It's

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Speaker 1: been slow, it's been not very good, but we wanted

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Speaker 1: to come out of the gate really strong with this

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Speaker 1: awesome high speed internet, and we're going to give it

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Speaker 1: to customers for free. And if you think that people

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Speaker 1: don't care about this, they do. Because I was looking,

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Speaker 1: as I always do at other people's phone screens, I

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Speaker 1: kind of snoop whenever I can. I was watching people

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Speaker 1: text their friends saying, oh my gosh, I have starlink

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Speaker 1: on this flight. I have starlink on this flight, and

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Speaker 1: I did a whole bunch of tests and it was incredible.

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Speaker 1: There's no other way to describe it other than OMG,

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Speaker 1: I can't believe we have this up in the air

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Speaker 1: at this point. So I was getting speeds bursts. I

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Speaker 1: would say two hundred and two fifty steady, about one

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Speaker 1: hundred megabits per second. So that's pretty much home internet

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Speaker 1: speed if you're lucky, if you have a good internet

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Speaker 1: at home now. I was on a flight a couple

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Speaker 1: weeks ago coming back from Honolulu. I won't name the airline,

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Speaker 1: but my internet was eight bucks, which I paid for.

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Speaker 1: I wanted to catch up on my four or five

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Speaker 1: hundred emails that I got throughout the week, and guess

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Speaker 1: what I could not even check email with that internet

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Speaker 1: connection because it was so bad. And that reminds me

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Speaker 1: that I do need to request a refund. If you

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Speaker 1: ever have a bad internet experience. By the way, always

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Speaker 1: always request a refund. If you cannot do what you

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Speaker 1: were trying to do, just go to the website and

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Speaker 1: of that airline and say request a refund. And most

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Speaker 1: of the time it's very automated. It's like you'll get

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Speaker 1: a response within twenty four hours and they'll say, yeah,

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Speaker 1: we've refunded you your money. They don't want people to

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Speaker 1: have a bad experience. This stuff is not well it

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Speaker 1: is rocket science. But if it's not working properly, which

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Speaker 1: sometimes it's not, especially with the old style satellite internet,

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Speaker 1: it just ask for a refund and they will give

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Speaker 1: it to you. So the in flight experience was amazing.

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Speaker 1: What did I do? I tested downloading an entire movie

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Speaker 1: before I even took off. I've never been able to

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Speaker 1: do that, and all the years I've been flying, downloaded

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Speaker 1: in an entire two hour movie or so while I

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Speaker 1: was still at the gate. Then once I was in

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Speaker 1: the air, I deleted that movie and redownloaded it and

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Speaker 1: it was just fine. Took a couple of minutes, and

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Speaker 1: I actually felt guilty at a certain point that I

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Speaker 1: was using so much data. I also uploaded and downloaded

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Speaker 1: like a one gigabyte file that worked just fine. I

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Speaker 1: was able to check my email. I streamed Netflix, so

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Speaker 1: there is no need to download anymore. This is a

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Speaker 1: paradigm shift, and I think it's going to impact the

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Speaker 1: inflight systems because the inflight entertainment systems, because why install

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Speaker 1: all of these seatback monitors and these big hard drives

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Speaker 1: that you have to fill with all these movies when

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Speaker 1: people can just you know, binge on their networks and

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Speaker 1: their streaming services that they already own and the shows

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Speaker 1: are already watching. And I did ask the CEO about that,

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Speaker 1: and he said, well, they're still going to have some

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Speaker 1: planes that do have the built in entertainment systems. But again,

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Speaker 1: I think this is something that we're going to see

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Speaker 1: phased out over time because people have their smartphones and

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Speaker 1: once they know they can stream, they're going to do that.

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Speaker 1: I also tried Peloton just for fun. I didn't bring

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Speaker 1: the bike in the air, but I just, you know,

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Speaker 1: why not, so I was able to stream Peloton. What

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Speaker 1: else did I try? Oh, roadblocks, my kids wanted me

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Speaker 1: to try roeblocks. They said, Dad, you got to check

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Speaker 1: the latency. I'm like, how do you know what latency is?

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Speaker 1: But of course they do. They're kids. They know more

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Speaker 1: than we do sometimes. So I checked the latency on

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Speaker 1: Roadblocks and it was just fine. And it was funny

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Speaker 1: because my kid was playing Roadblocks this morning and he

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Speaker 1: showed me the latency we had at home. He's like, Dad,

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Speaker 1: that number is not very good. And I'm like, I

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Speaker 1: don't know. Maybe a lot of people are on right now.

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Speaker 1: I'm not sure. But again, this all worked really really well,

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Speaker 1: and I think we are seeing a big shift with

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Speaker 1: internet on the planes because you are now fully connected

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Speaker 1: wherever you are. We were over the Pacific, a tricky

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Speaker 1: place for traditional internet, and it worked really really good.

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Speaker 1: Other airlines that are planning to install starlink include Cutter

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Speaker 1: is that how you say it, Qatar guitarsx JSX, which

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Speaker 1: is a smaller airline, Air Baltic zip AAR, which I

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Speaker 1: actually took to Japan. I think it was last year.

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Speaker 1: They did not have the starlink. Last year when I

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Speaker 1: took it, they did have Wi Fi. It was fine,

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Speaker 1: and then Air New Zealand. So and by the way,

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Speaker 1: Link is kind of early out of the gate with this,

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Speaker 1: and they have a really good solution. But Boeing and

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Speaker 1: Amazon are also working on a similar satellite internet solutions.

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Speaker 1: So it seems like hopefully one of the major carriers

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Speaker 1: in the US will launch this soon. But I don't

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Speaker 1: know if it'll be free we'll say, but for Hawaiian

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Speaker 1: Airlines it is and I did, by the way, not

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Speaker 1: necessarily tech related, but Alaska is going to acquire Hawaiian

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Speaker 1: air Lines, which, by the way, I think is very ironic.

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Speaker 1: The two like most remote states in America, you know,

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Speaker 1: the two airlines are like linking up, which I find

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Speaker 1: very cute. But I did ask the CEO. I said,

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Speaker 1: so is this all moot? Like, is Alaska going to

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Speaker 1: take over Hawaiian and get rid of the airline? And

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Speaker 1: he said, no, we are going to operate a same platform,

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Speaker 1: which tells me you'll be able to book the flights

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Speaker 1: seamlessly with the two airlines, but they will be two

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Speaker 1: distinct levels of service. Now, by the way, I've heard

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Speaker 1: that before with mergers and then when people forget in

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Speaker 1: a couple of years, they kind of merge all the

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Speaker 1: brands together. But I you know, Hawaiian was a very

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Speaker 1: u unique experience. It feels almost like your vacation starts

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Speaker 1: when you get on that plane. First time I took them,

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Speaker 1: and so I think they would it would be kind

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Speaker 1: of silly to get rid of that experience because it

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Speaker 1: is so unique and so interesting. All right, eight eight

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Speaker 1: eight rich one O one eight eight eight seven four

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Speaker 1: to two four one zero one. Let's open up the floodgates.

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Speaker 1: The lines are open the website rich on Tech dot TV.

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Speaker 1: Give me a call or an email if you have

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Speaker 1: a question about technology. You are listening to rich on Tech.

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Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging

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Speaker 1: out with you, talking technology. The phone line for the

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Speaker 1: show eight eight eight rich one O one. That's eight

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Speaker 1: eight eight seven four to two four one zero one.

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Speaker 1: Give me a call if you have a question about technology.

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Speaker 1: for my newsletter. Just sent out a new issue this morning.

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Speaker 1: It is packed with all kinds of great stuff, tips, tricks,

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Speaker 1: just all kinds of just I feel like it's just

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Speaker 1: useful stuff that I think you should know kind of

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Speaker 1: like this show. By the way, in case you can't hear,

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Speaker 1: I've got a big smile on my face. Kim, our

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Speaker 1: call screener extraordinary, just texted me and said, oh my gosh,

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Speaker 1: this is my jam computer love. And I said, how

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Speaker 1: did you know? And she said, come on, I've been

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Speaker 1: in radio for over Should I say how many years?

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Speaker 1: I don't know? I should I date you? Kim twenty

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Speaker 1: five years? Wow? We need a bell? So anyway, when

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Speaker 1: you give Kim a call. That's so the theme today

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Speaker 1: with the songs, in case you haven't noticed, is going

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Speaker 1: to be a little bit of a kind of a

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Speaker 1: tech theme. Kim says, please date me. No one else will.

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Speaker 1: Ah ouch, I should have read that before I said

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Speaker 1: that on air. Let's go to Perry in Glendale, California. Perry,

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Speaker 1: you're on with Rich.

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Speaker 2: Morning a long time, first time and if you need

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Speaker 2: a bell, ding ding ding ding ning, there you go.

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Speaker 1: Thank you.

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Speaker 2: And I remember Kim from the Leo days. You you

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Speaker 2: fill some pretty big shoes, my friend, and you've you've

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Speaker 2: done an excellent job. That's why I'm calling. I will

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Speaker 2: try to get to the point. What I'm dealing with

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Speaker 2: is Windows eleven professional. And then for work, I have

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Speaker 2: a two thousand and seven office professional, and about a

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Speaker 2: month and a half ago, my settings went wengo. I'm

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Speaker 2: able to get incoming, but I can't do outgoing, and

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Speaker 2: I've gone over the internet and it sounds like the

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Speaker 2: nine nine to five incoming pop three number is good,

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Speaker 2: but unfortunately I can't find that sweet spot to get

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Speaker 2: the U the outgoing SMTP numbers. And I've gone through

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Speaker 2: a myriad of numbers suggested by the internet.

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Speaker 1: Oh, the Internet is suggesting all kinds of conflicting information.

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Speaker 1: You don't say, who would have foun I.

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Speaker 2: Mean, goodness, gracious, I mean I must have a half

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Speaker 2: a dozen numbers that I.

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Speaker 1: Plugged in so frustrating failed.

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Speaker 2: And then I get and I get a I got

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Speaker 2: a myriad of OX eight hundred alerts that I just stopped.

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Speaker 2: So I called my ISP. They gave me their numbers.

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Speaker 2: Those were only good if I wanted to go on

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Speaker 2: their online email address on their side, but for me

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Speaker 2: third party, they wouldn't touch it. And they said, well,

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Speaker 2: you need to call you need to call Outlook, and.

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Speaker 1: Oh, Outlook, Outlook doesn't have a phone number. Come on,

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Speaker 1: they're just putting off Okay. So here's the here's the

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Speaker 1: question I've got for you. What is your email service

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Speaker 1: for both your work and the so you've got. Are

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Speaker 1: you trying to set up just your work email on

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Speaker 1: both of these outlooks? No?

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Speaker 2: Sure, No, I have Gmail for work. That's working. Fine.

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Speaker 2: I can get from my I can send from my

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Speaker 2: work email which is on the same computer, and I

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Speaker 2: can get incoming uh okay, but unfortunately the outgoing does

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Speaker 2: not work. So that's that's my issue. It's my my

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Speaker 2: Outlook account.

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Speaker 1: Okay. So this is your Outlook account. So the email

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Speaker 1: address is at Outlook dot com.

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Speaker 2: Well, it's actually it's no, No, I'm my Outlook account

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Speaker 2: my third party on my on my system on on

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Speaker 2: my home computer. It's I don't want to name this,

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Speaker 2: you know, the i s P. Okay, but if I

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Speaker 2: did my email address, yeah, so it's an i SP

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Speaker 2: email address basically like at roadrunner dot net or something

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Speaker 2: like that.

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Speaker 1: Charter Okay, So Charter, Okay, that's that's an easy one.

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Speaker 1: So you go to Charter Charter email setting. Okay, So

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Speaker 1: the thing is number one most of the time if

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Speaker 1: you look at the Outlook it will once you put

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Speaker 1: in your email address, it will figure out the settings.

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Speaker 1: It will ping the server and it will say, okay,

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Speaker 1: here's the settings. We know what those are, and it'll

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Speaker 1: put them in automatically. Now have you tried doing that?

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Speaker 1: Have you tried deleting the account off of the Outlook

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Speaker 1: altogether and then starting over.

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Speaker 2: No? I have have not. I did reload the Outlook

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Speaker 2: two thousand and seven professional, but that didn't help at all.

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Speaker 1: Well, what I would do is I would actually delete

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Speaker 1: the email off of the computer all together, and then

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Speaker 1: I would set it up again. And you know, I'm

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Speaker 1: looking at the Spectrum setup. It's it's pretty standard for

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Speaker 1: these email settings, and they even have the automatic configuration

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Speaker 1: the manual configuration. I think that you just have to

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Speaker 1: delete the account and start over. The thing is your

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Speaker 1: your email is probably safe. I say probably, because I'm

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Speaker 1: not sure you could be downloading it and taking it

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Speaker 1: off their Spectrum server. But most of the time these

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Speaker 1: are set up as an IMAP, which means what you're

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Speaker 1: doing at home is just being reflected on their server

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Speaker 1: and vice versa. So if you delete the account, it

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Speaker 1: will just delete the settings for that account and then

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Speaker 1: you can start over and add it. So what I

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Speaker 1: would do as a test. If you have like a

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Speaker 1: you know, an Android phone or an iPhone, I would

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Speaker 1: try adding the email address there, checking to see if

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Speaker 1: it works, make sure all your messages are there, and

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Speaker 1: then I would just delete the account from the old

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Speaker 1: Microsoft or from the old from the outlook and just

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Speaker 1: read it and it should find it just fine. I'm

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Speaker 1: looking at I'm looking at all of these settings. Nothing

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Speaker 1: looks like it's very special, like it's it's all very

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Speaker 1: very straightforward. And if if you look at this, I'm

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Speaker 1: sure you've been on the website. But Spectrum dot net,

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Speaker 1: Slash support, Slash Internet, Slash Outlook set up very very straightforward.

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Speaker 1: So if you want email me, I will email you

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Speaker 1: a link to that. I'll also put it in the

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Speaker 1: show notes. But my advice just go ahead, delete the account,

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Speaker 1: set it back up, put in your email address and

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Speaker 1: it should find those settings automatically. If not, here's the

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Speaker 1: manual address. Eight to eight rich one on one eight

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Speaker 1: eight eight seven four to two four one zero one.

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Speaker 1: Coming on next, We're talking tech in Hawaii. Welcome back

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Speaker 1: to rich on Tech. Rich Demiro here hanging out with you,

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Speaker 1: talking technology. The website richon Tech dot tv can follow

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Speaker 1: me on social media at rich On Tech. So this

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Speaker 1: week I was in Hawaii and our next guest kind

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Speaker 1: of an interesting way of meeting them. I was reading

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Speaker 1: the newspaper when I was in Hawaii the last time

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Speaker 1: a couple of weeks ago on vacation, and I came

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Speaker 1: across Ryan Ozawa and he writes a column for the

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Speaker 1: paper there, and I said, oh, this is cool. This

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Speaker 1: guy seems to know what he's talking about. He's doing

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Speaker 1: all these tech things. And so I emailed him and

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Speaker 1: I said, Hey, when I come out there next time,

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Speaker 1: can I interview you about the tech scene in Hawaii?

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Speaker 1: And he said sure. So let's hear from Ryan Ozawa,

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Speaker 1: native Hawaiian tech journalist, publisher of the Hawaii Bulletin. He's

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Speaker 1: going to talk about the startup scene in Hawaii. First off,

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Speaker 1: just tell me about the kind of state of tech

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Speaker 1: in Hawaii.

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Speaker 3: A lot of people would assume that we don't have

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Speaker 3: a tech industry, but I think because of our isolation

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Speaker 3: in the Middle Pacific, that kind of innovation is vital

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Speaker 3: to survival.

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Speaker 1: And over the.

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Speaker 3: Last fifteen twenty years, we've been seeing a constant growth

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Speaker 3: in the tech industry, especially now when you're looking at

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Speaker 3: renewable energy and things about sustainability of something that we

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Speaker 3: do very well.

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Speaker 1: And you said you've covered tech here for twenty years. Yeah,

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Speaker 1: tell me about that.

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Speaker 3: So when I first met up with a startup co

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Speaker 3: founder here, he was like, we should do a meetup

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Speaker 3: for everybody we know that's doing tech here. And four

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Speaker 3: people showed up at a coffee shop in Manoa. I mean, yeah,

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Speaker 3: in five years that got to two hundred people. Very impressive,

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Speaker 3: but it has been slow and steady growth. I think

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Speaker 3: the pandemic was a reset button for everybody, but it

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Speaker 3: really helped here because people began to see the importance

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Speaker 3: of being independent without relying on a single industry like tourism.

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Speaker 1: And so what do you see when it comes to startups?

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Speaker 1: What are kind of the commonalities with these startups here?

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Speaker 3: A big part of it might be travel tech, but

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Speaker 3: I do think that energy and sustainability is a big

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Speaker 3: part of it. We are well on our way to

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Speaker 3: being our goal, hitting our goal of being fully unsustainable

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Speaker 3: solar wave energy like that, and startups in that space

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Speaker 3: are doing well. We have a lot of East meets

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Speaker 3: West happening here, so Asia their startups and their technology

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Speaker 3: kind of intersecting with the continent and from Silicon Valley,

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Speaker 3: for example. I think we're a good meeting point for

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Speaker 3: that as well.

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Speaker 1: And what is it challenging to have a startup in

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Speaker 1: Hawaii And what are some of the challenges.

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Speaker 3: So, certainly the cost of living is very high here.

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Speaker 3: Taxes are an issue, business regulations. We're working very hard

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Speaker 3: on making those a little more easier to work with.

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Speaker 3: But I think that when you're dealing with technology, fortunately

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Speaker 3: real estate is not something that you necessarily need like

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Speaker 3: you might in a typical brick and mortar business. I

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Speaker 3: think another challenge is you want all of the legs

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Speaker 3: of a full tech ecosystem to exist. So a Tier

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Speaker 3: one research university we have that, we have more and

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Speaker 3: more venture capital firms with operations here doing local investments.

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Speaker 3: We have local startup accelerators, So more and more of

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Speaker 3: these pieces of the puzzle are coming. We're just having

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Speaker 3: to build them all over time.

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Speaker 1: So we talked about the challenges. What are some of

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Speaker 1: the benefits of being a startup in Hawaii.

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Speaker 3: Well, as we're finding post pandemic, a lot of people

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Speaker 3: who work in startups and tech from other places in

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Speaker 3: the world realize that if they can work or startup

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Speaker 3: business anywhere in the world thanks to the Internet, why

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Speaker 3: not do it in a beautiful place with perfect weather,

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Speaker 3: moderate weather, and just the high quality of life versus

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Speaker 3: cost of living. So we are benefiting in some respects

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Speaker 3: from a lot of Silicon Valley or even from Asia

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Speaker 3: tech innovative and investors making a home here and still

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Speaker 3: having that itch to do something and finding local partners.

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Speaker 1: Tell me about this place that we're in right now.

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Speaker 3: So this is the entrepreneur's sandbox. It's one of many

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Speaker 3: co working spaces here, but this one was built in

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Speaker 3: a public private partnership partnership with a state economic development organization.

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Speaker 3: So it's one of the tangible examples of a space

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Speaker 3: where events can happen, where meetings can happen, and where

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Speaker 3: startups have space. They can get a permanent office or

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Speaker 3: just rent a desk. And what you want in a

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Speaker 3: co working space is kind of that overlapping kismet of

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Speaker 3: energy where you just look over at the next table

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Speaker 3: and there's someone doing something that you might need. They're

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Speaker 3: into marketing, you're into UX and UI design, So let's

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Speaker 3: work together.

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Speaker 1: And I think that's great. And what do you like

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Speaker 1: to cover, like, what are some of the stories that

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Speaker 1: you've seen or some of the stuff that you like

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Speaker 1: to cover personally, I.

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Speaker 3: Think my background really wants to focus on the education piece,

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Speaker 3: or what you might call workforce development. You know, rather

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Speaker 3: than training young people to be cogs in a wheel

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Speaker 3: of a corporate machine, which is definitely the past, you

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Speaker 3: want to train them to be entrepreneurs themselves, to be

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Speaker 3: their own boss, come up with a business that is sustainable,

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Speaker 3: but they can do something that they excel at and

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Speaker 3: that they're great at. That could be being a creator

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Speaker 3: and being a YouTube or TikTok personality. But more and

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Speaker 3: more you're seeing, especially given Hawaii's unique historic culture, there

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Speaker 3: is a demand for that. So there are more and

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Speaker 3: more startups that kind of exemplify native Hawaiian culture or

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Speaker 3: some of the things that only exist here. The same

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Speaker 3: reason why people might travel here are same reasons why

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Speaker 3: they might purchase products or services from here. I think

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Speaker 3: we're doing better and better every year. The pandemic was

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Speaker 3: a blessing in disguise, and I think that we're even

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Speaker 3: now seeing at all levels, including in the government, the

434
00:22:47,520 --> 00:22:52,400
Speaker 3: importance of fostering an innovation ecosystem. Across different sectors, education

435
00:22:52,760 --> 00:22:55,359
Speaker 3: as well as business, as well as investment, and I

436
00:22:55,400 --> 00:22:56,600
Speaker 3: think it's only up from here.

437
00:22:57,440 --> 00:23:00,560
Speaker 1: Are people surprised when they find out that startups are

438
00:23:00,600 --> 00:23:03,240
Speaker 1: based in Hawaii or there's even a tech culture in Hawaii.

439
00:23:03,960 --> 00:23:07,280
Speaker 3: Even when we were a destination for corporate conferences, a

440
00:23:07,320 --> 00:23:09,320
Speaker 3: lot of times it was a liability, like if your

441
00:23:09,320 --> 00:23:11,520
Speaker 3: hometown said we're going to a conference in Hawaii, like,

442
00:23:11,520 --> 00:23:13,679
Speaker 3: oh right, sure they're going to be working in Hawaii.

443
00:23:14,040 --> 00:23:16,480
Speaker 3: But when you talk about technology startups, I think it

444
00:23:16,520 --> 00:23:19,840
Speaker 3: adds a little bit of cachet. And because we can

445
00:23:19,880 --> 00:23:21,959
Speaker 3: be anywhere, why wouldn't you be here? So I think

446
00:23:22,000 --> 00:23:23,119
Speaker 3: it makes more and more sense.

447
00:23:24,040 --> 00:23:28,160
Speaker 1: All right? Once again? That is Ryan Ozawa, a Hawaiian

448
00:23:28,240 --> 00:23:32,360
Speaker 1: tech journalist and publisher of the Hawaii Bulletin. He covers

449
00:23:32,400 --> 00:23:35,879
Speaker 1: all things technology in Hawaii. Very connected guy. If you

450
00:23:35,920 --> 00:23:38,679
Speaker 1: want to link to his uh newsletter, just go to

451
00:23:38,760 --> 00:23:43,359
Speaker 1: my website. Rich on tech dot TV eighty eight rich

452
00:23:43,400 --> 00:23:46,280
Speaker 1: one O one eight eight eight seven four to two

453
00:23:46,640 --> 00:23:49,720
Speaker 1: four one zero one. Coming up, We'll take more of

454
00:23:49,760 --> 00:23:52,840
Speaker 1: your questions and I'm gonna tell you why some Apple

455
00:23:52,960 --> 00:23:57,000
Speaker 1: users were logged out of their phones and Apple IDs

456
00:23:57,200 --> 00:24:01,240
Speaker 1: without any explanation. My name is rich and you are

457
00:24:01,320 --> 00:24:09,200
Speaker 1: listening to Rich on Tech. Welcome back to Rich on Tech,

458
00:24:09,840 --> 00:24:11,679
Speaker 1: the show where we talk about the tech stuff I

459
00:24:11,720 --> 00:24:14,120
Speaker 1: think you should know about. Phone line eight eight eight

460
00:24:14,320 --> 00:24:17,760
Speaker 1: rich one oh one eight eight eight seven four to

461
00:24:17,800 --> 00:24:22,879
Speaker 1: two four one zero one. So yesterday a bunch of

462
00:24:22,920 --> 00:24:26,560
Speaker 1: people reported on social media that they were logged out

463
00:24:26,600 --> 00:24:30,720
Speaker 1: of their Apple IDs without any explanation, just suddenly they

464
00:24:30,720 --> 00:24:33,919
Speaker 1: were logged out of all their devices. I don't know

465
00:24:33,960 --> 00:24:37,240
Speaker 1: how widespread this is, but it definitely seemed to happen

466
00:24:37,240 --> 00:24:39,639
Speaker 1: to a couple people that I follow on social media.

467
00:24:41,240 --> 00:24:44,280
Speaker 1: So people had to reset their passwords before they were

468
00:24:44,320 --> 00:24:47,159
Speaker 1: able to log back in. First thing I did was

469
00:24:47,240 --> 00:24:50,080
Speaker 1: check Apple's system status page. I didn't see anything that

470
00:24:50,119 --> 00:24:53,520
Speaker 1: said there was any issue. But again, this did seem

471
00:24:53,560 --> 00:24:56,720
Speaker 1: to happen to people over the weekend. So if this

472
00:24:56,840 --> 00:24:59,520
Speaker 1: does happen to you, if this is some sort of

473
00:24:59,640 --> 00:25:05,000
Speaker 1: ongo issue, it seems like a password reset does help. Now,

474
00:25:05,000 --> 00:25:07,280
Speaker 1: if you have that stolen device protection turned on, which

475
00:25:07,280 --> 00:25:10,280
Speaker 1: a lot of people do, if you try to reset

476
00:25:10,320 --> 00:25:13,479
Speaker 1: your password when you're away from a trusted location, this

477
00:25:13,520 --> 00:25:16,439
Speaker 1: is where you use your phone, you're the most Let

478
00:25:16,520 --> 00:25:18,360
Speaker 1: me give an example, say this happens to you while

479
00:25:18,359 --> 00:25:20,919
Speaker 1: you're out at a bar and you try to reset

480
00:25:20,960 --> 00:25:23,679
Speaker 1: your password there, your phone is going to give you

481
00:25:23,720 --> 00:25:26,600
Speaker 1: trouble because that's not a trusted location unless I guess

482
00:25:26,640 --> 00:25:30,359
Speaker 1: you're at that bar a lot and then it says, okay,

483
00:25:30,400 --> 00:25:32,119
Speaker 1: we know you're here a lot, so we'll let you reset.

484
00:25:32,160 --> 00:25:33,960
Speaker 1: But most of the time that's either work or home.

485
00:25:34,720 --> 00:25:37,000
Speaker 1: So just be aware if it happens to you. It

486
00:25:37,040 --> 00:25:39,399
Speaker 1: does seem very odd. I thought people were getting hacked.

487
00:25:39,760 --> 00:25:42,080
Speaker 1: There's always a concern of getting hacked, so you know,

488
00:25:42,160 --> 00:25:49,280
Speaker 1: lockdown those accounts. Please. Let's go to Rosemary in Fontana, California. Rosemary,

489
00:25:49,320 --> 00:25:51,320
Speaker 1: you're on with Rich Hi.

490
00:25:51,600 --> 00:25:55,359
Speaker 4: So we have to upgrade per spectrum to a new

491
00:25:57,240 --> 00:25:58,159
Speaker 4: I don't know what they call.

492
00:25:58,040 --> 00:26:00,320
Speaker 1: It a box, sure the router and.

493
00:26:02,000 --> 00:26:04,200
Speaker 4: Not the router, just the channel box.

494
00:26:06,920 --> 00:26:08,240
Speaker 1: So okay, yeah, I got it.

495
00:26:09,000 --> 00:26:12,040
Speaker 4: Okay. So and we also have a firestick on the

496
00:26:12,160 --> 00:26:15,879
Speaker 4: old channel box. We never had a problem with firestick

497
00:26:16,040 --> 00:26:20,119
Speaker 4: never we upgrade. About the same week we upgraded, a

498
00:26:20,119 --> 00:26:22,720
Speaker 4: couple of days later, we start getting a message on

499
00:26:22,760 --> 00:26:28,639
Speaker 4: our TV screen saying unknown device detective. There's no okay,

500
00:26:28,680 --> 00:26:30,560
Speaker 4: there's no cancel we just have to wait for that

501
00:26:30,600 --> 00:26:35,439
Speaker 4: message to disappear. So it disappeared. Our fire stick keeps working.

502
00:26:35,840 --> 00:26:38,080
Speaker 4: We're able to get onto what we have. We have

503
00:26:38,160 --> 00:26:40,680
Speaker 4: a whole bunch of apps that we subscribe to because

504
00:26:40,720 --> 00:26:42,360
Speaker 4: we don't have a smart TV, so we have a

505
00:26:42,359 --> 00:26:43,879
Speaker 4: whole bunch of apps on fire stick.

506
00:26:44,760 --> 00:26:46,520
Speaker 5: Last night, the.

507
00:26:46,440 --> 00:26:49,639
Speaker 4: Firestick would open, go to the homepage, but our remote

508
00:26:49,720 --> 00:26:54,760
Speaker 4: stopped working. It would not work. I looked online for

509
00:26:54,840 --> 00:26:59,040
Speaker 4: a whole bunch of different tricks and did everything, three

510
00:26:59,119 --> 00:27:02,520
Speaker 4: buttons at the same count, twenty on, plugged on, plug

511
00:27:02,600 --> 00:27:03,280
Speaker 4: from the outlet.

512
00:27:03,400 --> 00:27:03,920
Speaker 1: Everything.

513
00:27:04,560 --> 00:27:07,159
Speaker 4: Today, we try it again, still nothing.

514
00:27:07,240 --> 00:27:08,080
Speaker 6: It would not work.

515
00:27:08,560 --> 00:27:12,840
Speaker 4: Okay, So is that our spectrum not compatible with our

516
00:27:12,880 --> 00:27:13,359
Speaker 4: fire stick?

517
00:27:13,440 --> 00:27:16,000
Speaker 1: You know what, The two things are not related. I

518
00:27:16,040 --> 00:27:19,720
Speaker 1: think it's a coincidence that this happened after you got

519
00:27:19,760 --> 00:27:21,639
Speaker 1: the spectrum, So I don't I don't think there's any

520
00:27:22,119 --> 00:27:25,919
Speaker 1: there's no relationship between these two devices. And you know,

521
00:27:26,040 --> 00:27:28,280
Speaker 1: plenty of people have a fire stick with their modem.

522
00:27:29,119 --> 00:27:31,280
Speaker 1: I don't think there's any issue. I think there's it's

523
00:27:31,359 --> 00:27:35,359
Speaker 1: just a fluke. So I will tell you that my

524
00:27:35,560 --> 00:27:39,800
Speaker 1: mom she called me with a similar issue with her firestick,

525
00:27:40,320 --> 00:27:43,400
Speaker 1: and I'm not kidding. I must have troubleshooted the heck

526
00:27:43,440 --> 00:27:45,880
Speaker 1: out of this thing, you know, over the phone, over

527
00:27:46,000 --> 00:27:49,080
Speaker 1: you know, twenty five hundred miles and I finally gave

528
00:27:49,160 --> 00:27:50,760
Speaker 1: up and I said, I don't know what's happening here,

529
00:27:50,800 --> 00:27:52,520
Speaker 1: like I've never heard of this issue. And yes, we

530
00:27:52,560 --> 00:27:56,280
Speaker 1: did all the reset and all this stuff. And my brother,

531
00:27:56,440 --> 00:27:58,520
Speaker 1: you know, who's also kind of techie, I sent him

532
00:27:58,520 --> 00:28:01,320
Speaker 1: over there and he's like, you know what, I actually

533
00:28:01,359 --> 00:28:03,679
Speaker 1: think the fire stick just burned out. And it did it,

534
00:28:03,840 --> 00:28:06,879
Speaker 1: just the fire stick went bad. So these things are

535
00:28:06,920 --> 00:28:10,119
Speaker 1: not expensive. They do happen. I think with yours the

536
00:28:10,200 --> 00:28:12,920
Speaker 1: troubleshooting that I would take number one. When you press

537
00:28:12,920 --> 00:28:16,560
Speaker 1: a button on your firestick on the remote, is there

538
00:28:16,600 --> 00:28:19,840
Speaker 1: any sort of indication that something is happening on Do

539
00:28:19,880 --> 00:28:23,840
Speaker 1: you have a stick or a box? Okay, so it's

540
00:28:23,880 --> 00:28:27,760
Speaker 1: on the back of the TV. Have you tried using

541
00:28:27,960 --> 00:28:30,439
Speaker 1: your phone as a remote control to see if the

542
00:28:30,440 --> 00:28:32,200
Speaker 1: fire TV stick is still functional?

543
00:28:34,160 --> 00:28:35,159
Speaker 4: Did not know you could do that?

544
00:28:35,359 --> 00:28:37,600
Speaker 1: Okay, So that's the first thing I would do is

545
00:28:37,720 --> 00:28:40,280
Speaker 1: make sure that your fire TV stick is functional by

546
00:28:40,320 --> 00:28:45,480
Speaker 1: downloading the fire TV app to your phone and it's

547
00:28:45,520 --> 00:28:47,160
Speaker 1: the fire to let me get the exact name. Do

548
00:28:47,160 --> 00:28:52,000
Speaker 1: you have iPhone or Android? Okay, So just download Amazon

549
00:28:52,080 --> 00:28:58,680
Speaker 1: fireTV app okay, and that will connect to your will.

550
00:28:58,880 --> 00:29:01,480
Speaker 1: That will turn into a remote control for your firestick.

551
00:29:01,520 --> 00:29:03,920
Speaker 1: So just make sure that works. That's like the first base,

552
00:29:04,520 --> 00:29:07,160
Speaker 1: just to make sure that everything's working on your firestick. Okay.

553
00:29:07,800 --> 00:29:10,560
Speaker 1: The second thing I would do, and the reason I

554
00:29:10,600 --> 00:29:12,520
Speaker 1: tell you this is because, look, you're having an issue,

555
00:29:12,520 --> 00:29:14,520
Speaker 1: but there are many other people listening that may have

556
00:29:14,600 --> 00:29:16,960
Speaker 1: similar issues in the future, and I want to give

557
00:29:17,000 --> 00:29:20,760
Speaker 1: the proper troubleshooting kind of steps that we can all take.

558
00:29:20,920 --> 00:29:23,920
Speaker 1: So this helps everyone with whatever issue you're having with

559
00:29:23,920 --> 00:29:25,840
Speaker 1: the firestick, because these things do have issues from time

560
00:29:25,880 --> 00:29:28,320
Speaker 1: to time. So first off, download the remote, make sure

561
00:29:28,360 --> 00:29:31,800
Speaker 1: everything works. Then once you see that that's working properly,

562
00:29:31,840 --> 00:29:34,000
Speaker 1: I would go into the settings on the fire TV

563
00:29:34,080 --> 00:29:36,479
Speaker 1: stick and I would do any sort of software update.

564
00:29:36,960 --> 00:29:39,040
Speaker 1: Most of the time, the fire TV stick is going

565
00:29:39,080 --> 00:29:41,640
Speaker 1: to do its own software updates, but sometimes it takes

566
00:29:41,680 --> 00:29:44,280
Speaker 1: longer than if you did it manually. So go into

567
00:29:44,320 --> 00:29:46,640
Speaker 1: the settings and make sure your fire TV stick is

568
00:29:46,720 --> 00:29:49,120
Speaker 1: up to date fully with the software that it should

569
00:29:49,160 --> 00:29:52,160
Speaker 1: have on it. So that's number two, Okay, Okay, now

570
00:29:52,240 --> 00:29:54,320
Speaker 1: you're on step number two. So everything your fire TV

571
00:29:54,400 --> 00:29:57,520
Speaker 1: stick seems to be working. Your phone is working as

572
00:29:57,520 --> 00:29:59,560
Speaker 1: the remote. Now we figure out if this is a

573
00:29:59,600 --> 00:30:02,760
Speaker 1: remote control problem. So did you change the batteries in

574
00:30:02,760 --> 00:30:05,160
Speaker 1: this remote control several times?

575
00:30:05,240 --> 00:30:07,480
Speaker 4: We had several different new batteries. We've changed them.

576
00:30:07,520 --> 00:30:09,960
Speaker 1: Okay, So fresh batteries you put in the remote. Okay,

577
00:30:10,480 --> 00:30:12,479
Speaker 1: So once you get to that step that you have

578
00:30:12,520 --> 00:30:16,480
Speaker 1: the fresh batteries in the remote, I would I would

579
00:30:17,000 --> 00:30:20,360
Speaker 1: do the reset system that you did for the remote. Now,

580
00:30:20,440 --> 00:30:23,520
Speaker 1: for some reason, Amazon makes it really tricky to unpair

581
00:30:23,640 --> 00:30:27,440
Speaker 1: and repair these remotes. I don't understand why. Maybe it's

582
00:30:27,520 --> 00:30:30,680
Speaker 1: to protect the consumer from random unpairings. I don't know.

583
00:30:31,480 --> 00:30:33,920
Speaker 1: But there is an official help page on the Amazon

584
00:30:33,960 --> 00:30:37,360
Speaker 1: website that you know, like you said, hold the left button,

585
00:30:37,440 --> 00:30:39,520
Speaker 1: the menu button, and the back button at the same time,

586
00:30:39,840 --> 00:30:42,440
Speaker 1: and they want you to do that when you've unplugged

587
00:30:43,080 --> 00:30:46,520
Speaker 1: the fire TV stick. So basically, you unplug the stick,

588
00:30:47,080 --> 00:30:49,880
Speaker 1: then you hold those buttons on the remote for twelve seconds.

589
00:30:50,440 --> 00:30:54,240
Speaker 1: That will unpair the remote. Then you take the batteries out,

590
00:30:54,640 --> 00:30:57,360
Speaker 1: then you plug the fire TV stick back in. It

591
00:30:57,400 --> 00:30:59,520
Speaker 1: will say make sure you see that screen that says

592
00:30:59,560 --> 00:31:02,680
Speaker 1: remote can be detected. Then you put the batteries back

593
00:31:02,720 --> 00:31:05,600
Speaker 1: of the remote, then you press the home button, and

594
00:31:05,920 --> 00:31:10,240
Speaker 1: if the leid indicator on your remote blinks blue, it

595
00:31:10,280 --> 00:31:13,400
Speaker 1: is paired successfully. So those are all the steps. I know.

596
00:31:13,440 --> 00:31:15,960
Speaker 1: It sounds like a lot Rosemary, but it's one of

597
00:31:15,960 --> 00:31:17,640
Speaker 1: these things where you have to kind of start at

598
00:31:17,640 --> 00:31:20,240
Speaker 1: the beginning and make sure that things are working properly

599
00:31:20,640 --> 00:31:22,640
Speaker 1: before we can say, okay, there's a problem with the

600
00:31:22,640 --> 00:31:24,800
Speaker 1: remote or there's a problem with the fire stick. But

601
00:31:24,960 --> 00:31:28,479
Speaker 1: either way, sometimes these things just go bad and it

602
00:31:28,480 --> 00:31:30,040
Speaker 1: could be that you have a bad remote you need

603
00:31:30,080 --> 00:31:32,080
Speaker 1: to get a new one, or it could be that

604
00:31:32,120 --> 00:31:34,760
Speaker 1: the fire stick went bad. Was what was the message

605
00:31:34,800 --> 00:31:36,640
Speaker 1: on the TV screen? You told me you had.

606
00:31:37,480 --> 00:31:40,600
Speaker 4: The message that popped up which we never got before

607
00:31:40,600 --> 00:31:46,240
Speaker 4: we upgraded to that new spectrum Fox was unknown device detected?

608
00:31:48,680 --> 00:31:51,160
Speaker 1: And that was that generated on the TV? Or is

609
00:31:51,200 --> 00:31:54,160
Speaker 1: that generated from the actual on the TV?

610
00:31:54,400 --> 00:31:58,280
Speaker 4: And we were not on fire sticks? O? Fine, okay,

611
00:31:58,320 --> 00:31:59,880
Speaker 4: so that watching regular channels?

612
00:32:00,600 --> 00:32:02,800
Speaker 1: What type of TV do you have? What brand?

613
00:32:03,040 --> 00:32:03,800
Speaker 6: It's an LG.

614
00:32:04,280 --> 00:32:04,880
Speaker 1: Okay, it's not.

615
00:32:05,120 --> 00:32:07,880
Speaker 4: It's not a smart TV, which is why we bought

616
00:32:07,920 --> 00:32:09,600
Speaker 4: the fire sticks. But it is an LG.

617
00:32:10,960 --> 00:32:15,000
Speaker 1: Okay, so, uh, that's that's an odd message. I'm not

618
00:32:15,000 --> 00:32:17,320
Speaker 1: sure why that came up. It is is your is

619
00:32:17,320 --> 00:32:19,720
Speaker 1: your TV connected to Wi Fi or internet?

620
00:32:20,640 --> 00:32:23,800
Speaker 4: Well, it's connected everything through spectrum, But is.

621
00:32:23,720 --> 00:32:25,800
Speaker 1: The TV because you said it's not a smart TV,

622
00:32:25,880 --> 00:32:28,040
Speaker 1: So do you have that connected to your networking anyway?

623
00:32:30,520 --> 00:32:33,840
Speaker 4: No, everything is connected through the box through the Wi Fi.

624
00:32:34,720 --> 00:32:37,080
Speaker 4: I mean we have Wi Fi spectrum. Everything we have

625
00:32:37,160 --> 00:32:38,080
Speaker 4: to phone the internet.

626
00:32:38,120 --> 00:32:39,440
Speaker 6: It's the channel box.

627
00:32:39,640 --> 00:32:43,080
Speaker 4: Everything on that. The TV is just it's just a

628
00:32:43,120 --> 00:32:46,400
Speaker 4: cable coming running through it. It changed out the cable

629
00:32:46,880 --> 00:32:48,600
Speaker 4: and it's just plugged into the outlet.

630
00:32:48,880 --> 00:32:50,840
Speaker 1: Got it? And do you have another TV as well

631
00:32:50,880 --> 00:32:51,400
Speaker 1: in your house?

632
00:32:52,640 --> 00:32:55,920
Speaker 4: We plugged that one for okay, other.

633
00:32:55,800 --> 00:32:57,920
Speaker 1: Reasons because I was going to say, because you could

634
00:32:57,960 --> 00:33:00,920
Speaker 1: test this fire TV stick on that TV as well

635
00:33:01,360 --> 00:33:02,880
Speaker 1: and see how long have you had this fire to

636
00:33:03,320 --> 00:33:03,560
Speaker 1: know what?

637
00:33:03,680 --> 00:33:05,880
Speaker 4: Yeah, we can, we can, we can, We still can

638
00:33:05,960 --> 00:33:08,520
Speaker 4: do that. We will do that and try that. But

639
00:33:08,560 --> 00:33:10,600
Speaker 4: I will remember everything that you told me because I.

640
00:33:10,560 --> 00:33:11,160
Speaker 6: Was taking notes.

641
00:33:11,240 --> 00:33:13,720
Speaker 1: Okay, very good, and I will link up everything. I

642
00:33:13,760 --> 00:33:17,680
Speaker 1: will link up the the instructions, the official Amazon instructions,

643
00:33:17,680 --> 00:33:19,880
Speaker 1: because sometimes there are some other instructions out there that

644
00:33:20,000 --> 00:33:23,000
Speaker 1: aren't proper, but I'll put the Amazon ones on the

645
00:33:23,000 --> 00:33:25,600
Speaker 1: website on the show notes. To get to the show

646
00:33:25,600 --> 00:33:28,240
Speaker 1: notes rich on tech dot TV, you hit the light

647
00:33:28,280 --> 00:33:31,760
Speaker 1: bulb up at the top. This is show number sixty nine,

648
00:33:31,840 --> 00:33:35,040
Speaker 1: and so just look for your question and I put

649
00:33:35,080 --> 00:33:37,160
Speaker 1: the link right in there, and it's in real time,

650
00:33:37,520 --> 00:33:40,240
Speaker 1: so you can go there right now and find that link. Rosemary,

651
00:33:40,320 --> 00:33:45,440
Speaker 1: thanks so much for the call. Appreciate it. Oop Sorry, Okay,

652
00:33:45,480 --> 00:33:49,000
Speaker 1: So man, those things that is so so tricky when

653
00:33:49,000 --> 00:33:52,240
Speaker 1: that stuff happens eighty eight rich one on one eight

654
00:33:52,280 --> 00:33:54,880
Speaker 1: eight eight seven four to two four one zero one.

655
00:33:55,680 --> 00:33:57,320
Speaker 1: So I don't know what the latest was on the

656
00:33:57,440 --> 00:33:59,520
Speaker 1: on the TikTok stuff last week when I talked to you,

657
00:33:59,560 --> 00:34:04,160
Speaker 1: but the president has signed a law that bans TikTok.

658
00:34:04,400 --> 00:34:07,480
Speaker 1: This is the video you know, you know, TikTok. It's

659
00:34:07,480 --> 00:34:10,320
Speaker 1: owned by the Chinese company Byte Dance. So at this

660
00:34:10,480 --> 00:34:13,799
Speaker 1: point they now have nine months to sell TikTok to

661
00:34:13,920 --> 00:34:17,560
Speaker 1: a US company. If a sale is in progress and

662
00:34:17,560 --> 00:34:19,680
Speaker 1: there's progress being made, they can get an extra three

663
00:34:19,719 --> 00:34:23,040
Speaker 1: months to complete the sale. If they don't do this,

664
00:34:23,239 --> 00:34:25,480
Speaker 1: the app will be banned in the United States. We're

665
00:34:25,520 --> 00:34:28,839
Speaker 1: talking almost a year from now, Okay, so we still

666
00:34:28,840 --> 00:34:32,480
Speaker 1: have a whole year for the legal ramifications of this

667
00:34:32,760 --> 00:34:37,120
Speaker 1: and the debate and all that good stuff. So that's

668
00:34:37,160 --> 00:34:40,480
Speaker 1: where we stand right now. We don't know if this

669
00:34:40,600 --> 00:34:43,480
Speaker 1: is going to be banned officially, but right now, as

670
00:34:43,520 --> 00:34:46,400
Speaker 1: it stands in the US, TikTok has to be sold

671
00:34:47,000 --> 00:34:49,440
Speaker 1: or banned. But we still have a year for this

672
00:34:49,480 --> 00:34:53,280
Speaker 1: to all sort of figure itself out. You are listening

673
00:34:53,280 --> 00:35:00,000
Speaker 1: to rich on Tech. Welcome back to rich on Tech.

674
00:35:00,280 --> 00:35:05,160
Speaker 1: Rich Demiro here hanging out with you, talking technology. The

675
00:35:05,200 --> 00:35:09,080
Speaker 1: phone number eight eight eight rich one oh one eight

676
00:35:09,160 --> 00:35:13,759
Speaker 1: eight eight seven four two four one zero one. Give

677
00:35:13,760 --> 00:35:15,799
Speaker 1: me a call if you have a question about technology.

678
00:35:16,520 --> 00:35:19,800
Speaker 1: Website also an option. Just go to rich on tech

679
00:35:20,040 --> 00:35:24,720
Speaker 1: dot tv, hit contact and you can find my email

680
00:35:24,800 --> 00:35:28,040
Speaker 1: there or send me an email there. I should say, also,

681
00:35:28,080 --> 00:35:29,879
Speaker 1: while you're on the website, you can follow me on

682
00:35:29,920 --> 00:35:33,680
Speaker 1: social media. Rich on Tech is where you can find

683
00:35:33,719 --> 00:35:37,480
Speaker 1: me on Twitter now called X. How long are we

684
00:35:37,480 --> 00:35:40,040
Speaker 1: going to keep saying? Twitter or formerly known as Twitter

685
00:35:40,120 --> 00:35:44,560
Speaker 1: or Twitter or X or X or Twitter, Instagram, Facebook, YouTube,

686
00:35:44,600 --> 00:35:51,759
Speaker 1: LinkedIn so many places, and then I've got some other

687
00:35:51,800 --> 00:35:53,719
Speaker 1: links there as well. Sign up for the newsletter for

688
00:35:53,760 --> 00:35:57,200
Speaker 1: sure while you're there. It's a great, great easy read.

689
00:35:57,239 --> 00:36:01,080
Speaker 1: I usually send it out on Saturday mornings. You could

690
00:36:01,120 --> 00:36:03,120
Speaker 1: drink your coffee with it and you'll be like, Oh,

691
00:36:03,120 --> 00:36:04,839
Speaker 1: I need to bookmark that. Oh I need to book

692
00:36:04,880 --> 00:36:07,160
Speaker 1: Oh I need Oh that's I need to download that.

693
00:36:07,200 --> 00:36:10,040
Speaker 1: Oh that's a good website. So you'll have a lot there.

694
00:36:10,760 --> 00:36:13,600
Speaker 1: Got an email from one of the earlier callers, Parry

695
00:36:13,800 --> 00:36:17,400
Speaker 1: in uh, I guess it was Parry, not Perry Parry

696
00:36:17,440 --> 00:36:20,719
Speaker 1: and Glendale Hope all as well. Thanks for taking my

697
00:36:20,800 --> 00:36:25,800
Speaker 1: call and your insight success. I deleted my email account

698
00:36:25,840 --> 00:36:29,920
Speaker 1: and reloaded it and everything is fine. Now where's the

699
00:36:29,960 --> 00:36:34,919
Speaker 1: clapping now here? It is? There, it is. We've got

700
00:36:35,000 --> 00:36:38,719
Speaker 1: a live studio audience in here. They got to hold

701
00:36:38,760 --> 00:36:46,440
Speaker 1: up that applause signed for them. Okay, let's see. Oh,

702
00:36:46,520 --> 00:36:49,239
Speaker 1: Kim hold on. Kim is telling me it must be

703
00:36:49,320 --> 00:36:52,600
Speaker 1: pronounced the same because he said Perry like Perry Mason. Okay, well,

704
00:36:52,680 --> 00:36:56,920
Speaker 1: maybe Perry is Perry Parry Perry Tomato tomato. Let's go

705
00:36:57,000 --> 00:37:01,640
Speaker 1: to Jose in Santa Clara, California. You're on with Wretch.

706
00:37:02,320 --> 00:37:02,839
Speaker 2: How you doing.

707
00:37:02,920 --> 00:37:06,520
Speaker 6: I'm a first time caller. And here's my situation. My

708
00:37:06,800 --> 00:37:11,799
Speaker 6: local internet at home. It's Comcast and I have a

709
00:37:12,000 --> 00:37:15,560
Speaker 6: two on one cable motormen router. So what was going

710
00:37:15,600 --> 00:37:18,360
Speaker 6: on was I was renting this box for five years

711
00:37:18,360 --> 00:37:21,640
Speaker 6: from Comcast. I decided the rent is too high to

712
00:37:21,680 --> 00:37:24,239
Speaker 6: rent this box. I bought the same exact box at

713
00:37:24,280 --> 00:37:27,000
Speaker 6: the local best by. I brought it home and I

714
00:37:27,080 --> 00:37:29,279
Speaker 6: own it. And when I brought it home, I had

715
00:37:29,320 --> 00:37:32,760
Speaker 6: Comcasts install it. When I installed it on the unit,

716
00:37:32,960 --> 00:37:35,839
Speaker 6: it's called an airis two on one motive and router,

717
00:37:36,239 --> 00:37:38,600
Speaker 6: and it was a basic sticker on the side with

718
00:37:38,680 --> 00:37:42,520
Speaker 6: a generic password and user ID. Comcast hooked it up.

719
00:37:42,719 --> 00:37:45,520
Speaker 6: In the last five years, I've never changed the user

720
00:37:45,560 --> 00:37:48,759
Speaker 6: ID or password. And I have no idea how to

721
00:37:48,920 --> 00:37:51,840
Speaker 6: update the software if I need to. I have no

722
00:37:51,960 --> 00:37:55,080
Speaker 6: idea how to log into the RAS box itself. Do

723
00:37:55,200 --> 00:37:58,600
Speaker 6: I have a FireWire? I have no idea. Am I

724
00:37:58,680 --> 00:38:01,839
Speaker 6: expecting problems? Am I idiot? Tell me what should I do?

725
00:38:02,000 --> 00:38:04,719
Speaker 1: Well, You're not an idiot, that's for sure, Especially the

726
00:38:04,719 --> 00:38:06,640
Speaker 1: fact that you're thinking about this stuff. That tells me

727
00:38:06,680 --> 00:38:09,040
Speaker 1: that you have a high level of intelligence. So good

728
00:38:09,120 --> 00:38:12,799
Speaker 1: job there. So a couple couple of things Number one,

729
00:38:13,200 --> 00:38:14,799
Speaker 1: how much were you paying for the rental and how

730
00:38:14,840 --> 00:38:18,160
Speaker 1: much did this motive for five years? Oh wow?

731
00:38:18,200 --> 00:38:20,600
Speaker 6: And I bought the modem at the local best buy

732
00:38:20,719 --> 00:38:24,600
Speaker 6: for one plus act five years ago. Had a generic

733
00:38:24,760 --> 00:38:28,960
Speaker 6: password and modem password on the side of the unit, right,

734
00:38:29,360 --> 00:38:30,759
Speaker 6: I can't even say you what it is so basic?

735
00:38:30,920 --> 00:38:31,080
Speaker 5: Yeah?

736
00:38:31,160 --> 00:38:33,880
Speaker 6: Yeah, I'm thinking that probably every fifth unit has the

737
00:38:33,880 --> 00:38:38,080
Speaker 6: same password and the same user ID. I've never changed it.

738
00:38:38,440 --> 00:38:40,920
Speaker 1: Well, okay, so I mean, yes I would. I would

739
00:38:41,000 --> 00:38:43,279
Speaker 1: probably change that. So a couple things just to break

740
00:38:43,280 --> 00:38:46,279
Speaker 1: down your question. So it looks like your break even

741
00:38:46,360 --> 00:38:48,759
Speaker 1: with this new modem was about seventeen months, and so

742
00:38:49,360 --> 00:38:53,160
Speaker 1: what I typically recommend, you know, I think that if

743
00:38:53,200 --> 00:38:56,400
Speaker 1: your company is charging you the modem rental fee, you know,

744
00:38:57,040 --> 00:38:59,120
Speaker 1: it's tough because if you're staying there for a long

745
00:38:59,200 --> 00:39:01,920
Speaker 1: time then and it's it might be better to buy your

746
00:39:01,960 --> 00:39:04,759
Speaker 1: own modem. I think sometimes the companies take a little

747
00:39:04,760 --> 00:39:07,440
Speaker 1: hands off approach where they kind of scare you and say, oh, well,

748
00:39:07,440 --> 00:39:09,000
Speaker 1: if you buy your own modem, we're not going to

749
00:39:09,040 --> 00:39:11,400
Speaker 1: help you, and you know that's on you. And then

750
00:39:11,440 --> 00:39:13,799
Speaker 1: of course that scares people away from doing what she did.

751
00:39:14,120 --> 00:39:16,200
Speaker 1: But once you get it set up. These things are

752
00:39:16,320 --> 00:39:19,360
Speaker 1: pretty much set it and forget it. The technology on

753
00:39:19,400 --> 00:39:23,680
Speaker 1: modems does not drastically change over you know, the course

754
00:39:23,719 --> 00:39:26,440
Speaker 1: of time like you know, so a modem lasts a

755
00:39:26,480 --> 00:39:30,200
Speaker 1: really long time most of the time. So anyway, so

756
00:39:30,280 --> 00:39:33,520
Speaker 1: to answer your question number one, I think that if

757
00:39:33,520 --> 00:39:37,200
Speaker 1: you have a modem that is rented from the company,

758
00:39:37,239 --> 00:39:40,160
Speaker 1: typically they are sending through software updates and things like that,

759
00:39:40,239 --> 00:39:46,399
Speaker 1: so you since you purchased this modem now. Also, most

760
00:39:46,440 --> 00:39:50,920
Speaker 1: of the modems these days, the wife are the username

761
00:39:50,920 --> 00:39:55,800
Speaker 1: of the password are typically not generic. Now, the user

762
00:39:55,840 --> 00:39:58,960
Speaker 1: ID might be admin, but typically from what I've seen,

763
00:39:59,000 --> 00:40:02,799
Speaker 1: the passwords are are pretty complex. So if you do

764
00:40:02,840 --> 00:40:06,560
Speaker 1: have a complex password but it's still admin, then you know,

765
00:40:06,640 --> 00:40:09,799
Speaker 1: I think you're fine there. Now. If it's admin and

766
00:40:09,840 --> 00:40:12,560
Speaker 1: then the word password for the login, then I would

767
00:40:12,560 --> 00:40:14,919
Speaker 1: definitely change it. But I think most of the tech

768
00:40:14,920 --> 00:40:17,399
Speaker 1: companies with these products have gotten a little bit better

769
00:40:17,480 --> 00:40:22,640
Speaker 1: about not using admin password as the password. And again

770
00:40:22,800 --> 00:40:25,920
Speaker 1: that's so the way to access this. If you want

771
00:40:25,960 --> 00:40:29,160
Speaker 1: to go through and update that information and also update

772
00:40:29,480 --> 00:40:33,000
Speaker 1: the firmware on this modem, what I would do is

773
00:40:33,120 --> 00:40:35,279
Speaker 1: look on the bottom of the modem. It might even

774
00:40:35,320 --> 00:40:38,080
Speaker 1: be on that same exact sticker that you're talking about

775
00:40:38,080 --> 00:40:41,839
Speaker 1: that's on the modem, and typically it will have an

776
00:40:41,920 --> 00:40:45,399
Speaker 1: IP address, so it might be something like one nine

777
00:40:45,400 --> 00:40:48,239
Speaker 1: to two dot one six ' eight dot zero dot one.

778
00:40:48,760 --> 00:40:51,160
Speaker 1: That's kind of the default. And so you go to

779
00:40:51,200 --> 00:40:53,440
Speaker 1: your web browser on your computer. Make sure your computer

780
00:40:53,560 --> 00:40:56,600
Speaker 1: is directly connected to this modem. Don't do it over

781
00:40:56,640 --> 00:40:58,560
Speaker 1: Wi Fi because you may disconnect the Wi Fi and

782
00:40:58,560 --> 00:41:00,680
Speaker 1: then you're going to have a problem. So make sure

783
00:41:00,680 --> 00:41:03,560
Speaker 1: the computer is directly connected with a cable to the

784
00:41:03,600 --> 00:41:06,160
Speaker 1: modem if you're trying to make any changes to this modem.

785
00:41:06,880 --> 00:41:10,359
Speaker 1: Very very important there. So go to that address on

786
00:41:10,400 --> 00:41:13,080
Speaker 1: your computer and it should bring up a login screen.

787
00:41:13,480 --> 00:41:16,840
Speaker 1: That login screen will log you into that modem directly,

788
00:41:17,320 --> 00:41:19,480
Speaker 1: and then you can go through and you can check

789
00:41:19,520 --> 00:41:22,040
Speaker 1: for a software update or a firmware update, I should say,

790
00:41:22,360 --> 00:41:26,280
Speaker 1: and you can also change the password. Now I'm telling

791
00:41:26,280 --> 00:41:29,080
Speaker 1: you this as what you can do. I'm not necessarily

792
00:41:29,080 --> 00:41:31,600
Speaker 1: saying you should do this. This is a little bit

793
00:41:31,640 --> 00:41:36,359
Speaker 1: of a higher level of tinkering, and if you are

794
00:41:36,360 --> 00:41:39,920
Speaker 1: not fully tech savvy, I don't typically recommend the average

795
00:41:39,920 --> 00:41:42,240
Speaker 1: person should do this, because if you make any changes

796
00:41:42,400 --> 00:41:45,040
Speaker 1: on that modem. You see a setting in there, you're like, oh,

797
00:41:45,080 --> 00:41:47,879
Speaker 1: that looks cool. Let me flip that switch and see

798
00:41:47,920 --> 00:41:50,439
Speaker 1: if the Internet is faster in my house. You may

799
00:41:50,440 --> 00:41:52,239
Speaker 1: have some problems and then you may have to call

800
00:41:52,239 --> 00:41:54,319
Speaker 1: your cable company to have them come out and fix it,

801
00:41:54,360 --> 00:41:55,640
Speaker 1: and they're not going to be happy and they're going

802
00:41:55,680 --> 00:41:58,000
Speaker 1: to charge you so and you're going to be without

803
00:41:58,040 --> 00:42:00,520
Speaker 1: internet for a while. So I would not change these

804
00:42:00,560 --> 00:42:03,320
Speaker 1: things unless you know what you're doing. Now with that said,

805
00:42:04,080 --> 00:42:06,040
Speaker 1: if you want to see what your options are for

806
00:42:06,080 --> 00:42:09,920
Speaker 1: this stuff, you can Google search the RIS ar R

807
00:42:10,040 --> 00:42:11,680
Speaker 1: I S which is the brand of the modem that

808
00:42:11,680 --> 00:42:15,480
Speaker 1: you just talked about, and the modem model number, and

809
00:42:15,560 --> 00:42:17,640
Speaker 1: you should see some of the support pages for that.

810
00:42:17,760 --> 00:42:20,160
Speaker 1: So if you go to the RIS website, they've got

811
00:42:20,200 --> 00:42:23,040
Speaker 1: like at the bottom it says support and you can

812
00:42:23,080 --> 00:42:25,320
Speaker 1: look up. They actually have a picture of every modem

813
00:42:25,360 --> 00:42:27,359
Speaker 1: that they make and you can tap it and see

814
00:42:27,360 --> 00:42:29,880
Speaker 1: your modem and see the information for it. But again,

815
00:42:31,000 --> 00:42:32,759
Speaker 1: if you have a modem that you're renting from a

816
00:42:32,800 --> 00:42:36,759
Speaker 1: company like Charter or Spectrum or Exfinity or whatever these

817
00:42:36,760 --> 00:42:40,640
Speaker 1: companies are, typically they are sending through the required software updates,

818
00:42:40,680 --> 00:42:43,520
Speaker 1: and when your modem resets, it will install those software

819
00:42:43,560 --> 00:42:46,840
Speaker 1: updates or keep saying software, but it's really firmware updates,

820
00:42:47,560 --> 00:42:50,080
Speaker 1: and they're pretty rare most most of the time. You know,

821
00:42:50,120 --> 00:42:52,400
Speaker 1: there's not too many. Now, if you have something like

822
00:42:52,520 --> 00:42:56,040
Speaker 1: one of the more modern router modem setups like an

823
00:42:56,080 --> 00:43:00,120
Speaker 1: Ero or you know these what's the other brand that

824
00:43:00,160 --> 00:43:03,080
Speaker 1: everyone has, any of these mesh networks, they are typically

825
00:43:03,120 --> 00:43:06,040
Speaker 1: doing their own software updates all the time, so they're

826
00:43:06,040 --> 00:43:09,440
Speaker 1: getting software updates a lot. And so again, if you

827
00:43:09,440 --> 00:43:11,319
Speaker 1: have the app on your phone, it should tell you, hey,

828
00:43:11,320 --> 00:43:14,160
Speaker 1: we're gonna update or we updated your software overnight. I

829
00:43:14,200 --> 00:43:17,719
Speaker 1: typically get those email or those notifications from mine all

830
00:43:17,760 --> 00:43:21,680
Speaker 1: the time. So that's my recommendation. But if you if

831
00:43:21,719 --> 00:43:23,879
Speaker 1: you feel like you need to change that password because

832
00:43:23,920 --> 00:43:26,560
Speaker 1: it's a really generic, simple one, then go ahead and

833
00:43:26,640 --> 00:43:29,680
Speaker 1: change it. But you know, don't don't tinker too much

834
00:43:29,840 --> 00:43:32,920
Speaker 1: unless you really know what you're doing, because some of

835
00:43:32,960 --> 00:43:35,400
Speaker 1: this stuff, once you change it, it could be messed up.

836
00:43:35,400 --> 00:43:38,399
Speaker 1: And believe me, I've done that. I've you know, I've

837
00:43:38,440 --> 00:43:40,279
Speaker 1: done the thing where I connect and then it's like

838
00:43:40,480 --> 00:43:43,120
Speaker 1: you know this and that, So just be careful anytime

839
00:43:43,200 --> 00:43:48,279
Speaker 1: you're you're changing those settings. Let's see Samsung eight eight

840
00:43:48,320 --> 00:43:51,040
Speaker 1: eight rich one oh one eight eight eight seven four

841
00:43:51,000 --> 00:43:56,280
Speaker 1: to two four one zero one. Samsung rumor mill says

842
00:43:56,360 --> 00:43:59,920
Speaker 1: the next Galaxy Unpacked event date will be on July

843
00:44:00,040 --> 00:44:06,080
Speaker 1: Uly tenth, twenty twenty four, in Paris, France. Why Paris, Well,

844
00:44:07,320 --> 00:44:11,319
Speaker 1: they are Samsung is a sponsor of the Olympics, and

845
00:44:11,719 --> 00:44:15,360
Speaker 1: that makes a lot of sense. Now the date July tenth,

846
00:44:15,480 --> 00:44:18,719
Speaker 1: twenty twenty four. I'm trying to think when Unpacked was

847
00:44:18,840 --> 00:44:21,239
Speaker 1: in South Korea. That's the one I went to last year.

848
00:44:22,719 --> 00:44:25,200
Speaker 1: It seems like it was around that time. Let's see

849
00:44:25,200 --> 00:44:32,440
Speaker 1: when was it July twenty seventh? So is the end

850
00:44:32,480 --> 00:44:36,719
Speaker 1: of July July twenty sixth? Yeah, in South Korea? I

851
00:44:36,760 --> 00:44:38,160
Speaker 1: went to that one. I hope to go to this

852
00:44:38,200 --> 00:44:43,600
Speaker 1: one wherever it is. And let's see here, what are

853
00:44:43,640 --> 00:44:47,120
Speaker 1: we going to hear about at Samsung's next Galaxy Unpacked event.

854
00:44:47,200 --> 00:44:49,399
Speaker 1: This is not the event for the S twenty five

855
00:44:49,600 --> 00:44:52,239
Speaker 1: that we are still on. The S twenty four those

856
00:44:52,280 --> 00:44:55,440
Speaker 1: are typically on a cycle that goes from February to February.

857
00:44:56,000 --> 00:44:58,600
Speaker 1: This is for the foldable devices. Those are on a

858
00:44:58,640 --> 00:45:01,440
Speaker 1: cycle from July to July. So there's a cadence with

859
00:45:01,520 --> 00:45:04,719
Speaker 1: Samsung where they put out their S twenty, their S

860
00:45:04,719 --> 00:45:07,080
Speaker 1: series in the early part of the year, and then

861
00:45:07,120 --> 00:45:10,560
Speaker 1: the foldables in the summer. So we're talking the Galaxy

862
00:45:10,680 --> 00:45:14,319
Speaker 1: Z Flip, the Galaxy Z Fold, but there's also going

863
00:45:14,360 --> 00:45:18,520
Speaker 1: to be the Galaxy Ring. This is their first smart ring.

864
00:45:19,239 --> 00:45:22,040
Speaker 1: So we've got the Galaxy z Fold six, the Galaxy

865
00:45:22,120 --> 00:45:26,200
Speaker 1: z Flip six, the Galaxy Watch seven, new wireless earbuds.

866
00:45:26,200 --> 00:45:28,120
Speaker 1: And again this is all rumor mill this is not

867
00:45:28,680 --> 00:45:31,279
Speaker 1: this is not set in stone. Samsung has not announced this.

868
00:45:31,320 --> 00:45:34,200
Speaker 1: But I'm just telling you for planning reasons. If you're

869
00:45:34,239 --> 00:45:37,719
Speaker 1: thinking of maybe getting a new foldable, you know, either way,

870
00:45:37,719 --> 00:45:41,080
Speaker 1: if you want the latest, greatest, obviously wait until after

871
00:45:41,239 --> 00:45:43,640
Speaker 1: the event in July. Or if you want to discount

872
00:45:43,719 --> 00:45:45,560
Speaker 1: on the current ones you've had your eye on them,

873
00:45:46,160 --> 00:45:48,600
Speaker 1: wait until the event in July. So we're in that

874
00:45:48,719 --> 00:45:51,919
Speaker 1: kind of in between phase right now. Now. It's only

875
00:45:52,040 --> 00:45:54,440
Speaker 1: you know, the end of April, so you've got May, June, July.

876
00:45:54,520 --> 00:45:56,880
Speaker 1: You still have three months to make a decision here.

877
00:45:56,920 --> 00:45:59,400
Speaker 1: But anyway, just keeping you up to date. Eight to

878
00:45:59,440 --> 00:46:02,359
Speaker 1: eight Rich one eight eight eight seven four to two

879
00:46:02,680 --> 00:46:07,120
Speaker 1: four one zero one. Find me online. Rich on Tech

880
00:46:07,400 --> 00:46:12,360
Speaker 1: dot TV Coming up. I'm gonna tell you why you

881
00:46:12,400 --> 00:46:16,240
Speaker 1: should not solve a fifty dollars problem with one thousand dollars.

882
00:46:16,400 --> 00:46:22,200
Speaker 1: I'll explain. You're listening to rich on Tech. Welcome back

883
00:46:22,200 --> 00:46:25,799
Speaker 1: to rich on Tech. Rich Demiro here talking technology with

884
00:46:25,920 --> 00:46:29,040
Speaker 1: you at eight eight eight rich one O one eight

885
00:46:29,120 --> 00:46:32,480
Speaker 1: eight eight seven four to two four one zero one.

886
00:46:32,800 --> 00:46:37,000
Speaker 1: Coming up this hour JR. Ray Fiel, tech writer and

887
00:46:37,120 --> 00:46:41,640
Speaker 1: author of the Android Intelligence newsletter. He is going to

888
00:46:41,719 --> 00:46:44,759
Speaker 1: talk all things Android, give us the update on the

889
00:46:44,800 --> 00:46:47,760
Speaker 1: new features coming out on Android, and also a preview

890
00:46:47,880 --> 00:46:51,359
Speaker 1: of what's happening at Google Io a couple of weeks here.

891
00:46:51,719 --> 00:46:55,200
Speaker 1: So I'm excited to talk to JR. Eighty eight rich

892
00:46:55,239 --> 00:46:57,880
Speaker 1: one O one eight eight eight seven four to two

893
00:46:57,960 --> 00:47:02,120
Speaker 1: four one zero one. So I get a call. I'm

894
00:47:02,120 --> 00:47:04,400
Speaker 1: on a run this morning, as I typically run before

895
00:47:04,400 --> 00:47:07,400
Speaker 1: the show, and I get a call from my dad.

896
00:47:08,000 --> 00:47:10,480
Speaker 1: And you know, I've got a rule when my parents

897
00:47:10,560 --> 00:47:13,080
Speaker 1: call or my family, I answer the phone, no matter

898
00:47:13,120 --> 00:47:17,319
Speaker 1: what I'm doing. And so I answer the call, and hey, Rich,

899
00:47:18,040 --> 00:47:22,600
Speaker 1: I'm at the store. My iPhone won't charge. What do

900
00:47:22,640 --> 00:47:25,239
Speaker 1: you mean? I won't charge, you know, cee iPhone. I

901
00:47:25,239 --> 00:47:27,759
Speaker 1: gave them, by the way, so I typically give my

902
00:47:27,920 --> 00:47:30,960
Speaker 1: old devices to a family member instead of selling them.

903
00:47:31,400 --> 00:47:34,440
Speaker 1: And so you know, somehow the issue is still mine

904
00:47:34,640 --> 00:47:38,000
Speaker 1: because it's a phone that I gave them. So I said,

905
00:47:38,040 --> 00:47:39,520
Speaker 1: what do you mean it doesn't charge? Well, I plugged

906
00:47:39,520 --> 00:47:41,919
Speaker 1: it in overnight and it just has a big red

907
00:47:42,800 --> 00:47:45,239
Speaker 1: battery and it says still find a ble. I said, well,

908
00:47:45,320 --> 00:47:47,719
Speaker 1: sounds like the battery is not charging. Well, I'm here

909
00:47:47,719 --> 00:47:49,400
Speaker 1: at the Apple store and that's what they said. But

910
00:47:49,400 --> 00:47:51,319
Speaker 1: they plugged it in and it charges just fine. It

911
00:47:51,320 --> 00:47:53,600
Speaker 1: comes right on. I said, well, sounds like you're charger

912
00:47:53,640 --> 00:47:56,040
Speaker 1: is not working. Okay, So you don't think I need

913
00:47:56,040 --> 00:47:57,680
Speaker 1: a new phone. No, I don't think you need a

914
00:47:57,719 --> 00:48:00,560
Speaker 1: new phone. You just need a new charger. And so

915
00:48:01,000 --> 00:48:06,160
Speaker 1: my thesis here don't solve a fifty dollars problem with

916
00:48:06,280 --> 00:48:10,680
Speaker 1: one thousand dollars. So depending on who you get at

917
00:48:10,719 --> 00:48:13,200
Speaker 1: the store that you're at, right, And it seemed like

918
00:48:13,239 --> 00:48:15,160
Speaker 1: he had someone that had the heart of a teacher.

919
00:48:15,200 --> 00:48:17,200
Speaker 1: So I like that he was with someone that said,

920
00:48:17,640 --> 00:48:21,600
Speaker 1: you know, here's your options. But you know, you could

921
00:48:21,600 --> 00:48:23,799
Speaker 1: be in a situation where you have an issue with

922
00:48:23,880 --> 00:48:27,360
Speaker 1: your tech and it's a very simple issue, and someone

923
00:48:27,440 --> 00:48:30,760
Speaker 1: that's advising you is giving you a very expensive solution.

924
00:48:31,800 --> 00:48:34,800
Speaker 1: So this could have been a very expensive solution where

925
00:48:34,880 --> 00:48:37,960
Speaker 1: they said, Okay, your thing's not charging, let's get you

926
00:48:37,960 --> 00:48:40,960
Speaker 1: a new phone. And in fact, this person did show

927
00:48:40,960 --> 00:48:44,320
Speaker 1: them on the battery indicator, and so this might have

928
00:48:44,400 --> 00:48:46,399
Speaker 1: been a little bit of a salesy kind of thing.

929
00:48:47,040 --> 00:48:50,120
Speaker 1: But you can go on most phones, Android and iPhone

930
00:48:50,160 --> 00:48:53,879
Speaker 1: at this point into your battery health and see what

931
00:48:53,920 --> 00:48:58,480
Speaker 1: your battery health is. And so my battery health right now,

932
00:48:58,560 --> 00:49:03,120
Speaker 1: I'm at ninety nine percent maximum capacity, and I forget

933
00:49:03,160 --> 00:49:06,040
Speaker 1: on the Samsung we talked about this, I think you

934
00:49:06,080 --> 00:49:09,040
Speaker 1: have to download a separate app to get the battery health.

935
00:49:09,840 --> 00:49:12,759
Speaker 1: It's like, I think like a Samsung Members app or

936
00:49:12,760 --> 00:49:17,839
Speaker 1: something like that. But that'll tell you the maximum capacity

937
00:49:17,920 --> 00:49:19,920
Speaker 1: of your battery. So if you've been using your phone

938
00:49:20,000 --> 00:49:22,920
Speaker 1: and charging it over and over, you know for a

939
00:49:23,000 --> 00:49:26,239
Speaker 1: couple of years, your battery capacity is not going to

940
00:49:26,239 --> 00:49:30,280
Speaker 1: be one hundred percent anymore because your battery degrades over time,

941
00:49:30,440 --> 00:49:34,040
Speaker 1: and so your battery capacity maybe eighty five percent. So

942
00:49:34,080 --> 00:49:37,839
Speaker 1: if your phone used to last six hours or let's say,

943
00:49:37,880 --> 00:49:41,480
Speaker 1: you know on screen screen time, and now it's only

944
00:49:41,560 --> 00:49:44,120
Speaker 1: lasting five It could be because your battery is just

945
00:49:44,160 --> 00:49:47,479
Speaker 1: not charging the same way it used to charge. Doesn't

946
00:49:47,480 --> 00:49:49,239
Speaker 1: mean your phone needs to be replaced. It just means

947
00:49:49,239 --> 00:49:52,239
Speaker 1: your battery doesn't last as long. So anyway, he did

948
00:49:52,239 --> 00:49:55,080
Speaker 1: say his battery was at seventy nine percent, you know,

949
00:49:55,120 --> 00:49:57,440
Speaker 1: the battery capacity, And I said, well, yeah, your phone's

950
00:49:57,440 --> 00:49:59,600
Speaker 1: a couple of years old, so it's going to be.

951
00:49:59,680 --> 00:50:01,400
Speaker 1: It's a it's a hand me down phone that I

952
00:50:01,480 --> 00:50:02,960
Speaker 1: used for a couple of years and now I gave

953
00:50:02,960 --> 00:50:04,960
Speaker 1: it to you, so it's going to be at seventy

954
00:50:05,040 --> 00:50:07,680
Speaker 1: nine percent. Does that mean it's no good? Absolutely not.

955
00:50:07,760 --> 00:50:10,040
Speaker 1: I mean it's still fine until it doesn't work for

956
00:50:10,080 --> 00:50:12,600
Speaker 1: you anymore. Now, if you were having to charge it

957
00:50:12,600 --> 00:50:14,520
Speaker 1: every half an hour throughout the day, yeah, that'd be

958
00:50:14,560 --> 00:50:17,240
Speaker 1: a problem. But anyway, so I said, here's my solution,

959
00:50:17,400 --> 00:50:20,880
Speaker 1: Number one. Clean out the port on the phone, the

960
00:50:21,000 --> 00:50:23,520
Speaker 1: charging port, because he said it wasn't charging in the car,

961
00:50:23,719 --> 00:50:26,759
Speaker 1: wasn't charging at home. Because I said, try different chargers, No,

962
00:50:26,760 --> 00:50:28,120
Speaker 1: none of them are working except the one here at

963
00:50:28,160 --> 00:50:31,000
Speaker 1: the Apple store. Well, it sounds like it's the charger.

964
00:50:31,320 --> 00:50:33,560
Speaker 1: The port so clean out the port. He said, oh,

965
00:50:33,560 --> 00:50:35,440
Speaker 1: that's what they're doing. I said, okay, we'll start with that.

966
00:50:36,080 --> 00:50:38,279
Speaker 1: But at the end of the day, you can use

967
00:50:38,360 --> 00:50:42,760
Speaker 1: wireless charging and try that. So go buy a wireless charger,

968
00:50:43,160 --> 00:50:45,640
Speaker 1: spend the thirty forty bucks whatever it is for the

969
00:50:45,680 --> 00:50:49,520
Speaker 1: cable and use that. And if you're if the bottom

970
00:50:49,640 --> 00:50:52,160
Speaker 1: cable doesn't work ever again, which sounds like it was

971
00:50:52,200 --> 00:50:55,240
Speaker 1: working anyway, so that was it, and he bought the cable.

972
00:50:55,280 --> 00:50:58,480
Speaker 1: I haven't heard the update, but my point is, don't

973
00:50:58,520 --> 00:51:03,480
Speaker 1: solve don't solve a cheap problem with an expensive solution.

974
00:51:03,600 --> 00:51:05,360
Speaker 1: This happens all the time in the tech world. We

975
00:51:05,440 --> 00:51:09,239
Speaker 1: throw stuff away, we buy something new. You know. It's

976
00:51:09,320 --> 00:51:11,840
Speaker 1: one of these things where go through the steps of

977
00:51:11,960 --> 00:51:14,440
Speaker 1: figuring out what is happening. Maybe you just need a

978
00:51:14,480 --> 00:51:16,799
Speaker 1: software update. Like a good example, your phone is just

979
00:51:16,840 --> 00:51:20,080
Speaker 1: being wonky, right, and it's just giving you all kinds

980
00:51:20,080 --> 00:51:23,839
Speaker 1: of error messages and it's slow whatever. Well, before you

981
00:51:23,880 --> 00:51:25,719
Speaker 1: buy a new phone and spend all that money on

982
00:51:25,760 --> 00:51:29,320
Speaker 1: a new phone, why not just do a factory reset

983
00:51:29,360 --> 00:51:31,600
Speaker 1: of your phone. Make sure it's backed up before you

984
00:51:31,640 --> 00:51:35,040
Speaker 1: do that, but do that factory reset, and then you

985
00:51:35,080 --> 00:51:38,680
Speaker 1: can get a clean start and once you reinstall your

986
00:51:38,719 --> 00:51:42,560
Speaker 1: apps and whatever, and if you're still having problems, then

987
00:51:42,600 --> 00:51:44,799
Speaker 1: you can get a new phone. But again, don't just

988
00:51:44,880 --> 00:51:48,520
Speaker 1: like throw away stuff because it's not working properly. Talk

989
00:51:48,560 --> 00:51:50,840
Speaker 1: to someone that knows what they're doing. Get them to

990
00:51:50,880 --> 00:51:53,799
Speaker 1: help you out figure this stuff out. It's probably a

991
00:51:53,880 --> 00:51:57,480
Speaker 1: cheaper solution than getting something new now some tech. Clearly

992
00:51:57,560 --> 00:51:59,360
Speaker 1: it's you know, cheaper to get new tech, like in

993
00:51:59,400 --> 00:52:02,080
Speaker 1: the case of the fire TV stick. The woman we

994
00:52:02,120 --> 00:52:06,879
Speaker 1: talked to earlier. If if all those troubleshooting solutions don't work, yeah,

995
00:52:07,000 --> 00:52:08,759
Speaker 1: just spend the thirty five bucks on a new Fire

996
00:52:08,800 --> 00:52:12,640
Speaker 1: TV stick. But again, use your judgment. Eighty to eight

997
00:52:12,760 --> 00:52:15,200
Speaker 1: rich one on one eight eight eight seven four to

998
00:52:15,280 --> 00:52:19,480
Speaker 1: two four one zero one. Rich on Tech dot tv

999
00:52:19,680 --> 00:52:22,520
Speaker 1: is the website for the show. Coming up, we are

1000
00:52:22,560 --> 00:52:26,520
Speaker 1: going to talk to the author of the Android Intelligence newsletter.

1001
00:52:27,239 --> 00:52:30,200
Speaker 1: We'll talk all things android. You're listening to rich on Tech.

1002
00:52:33,800 --> 00:52:36,400
Speaker 1: All right, welcome back to rich on Tech. Rich Demiro

1003
00:52:36,480 --> 00:52:41,200
Speaker 1: here hanging out with you, talking technology. Let's welcome to

1004
00:52:41,239 --> 00:52:45,200
Speaker 1: the show Jr. Raphael tech writer and author of the

1005
00:52:45,320 --> 00:52:50,480
Speaker 1: Android Intelligence newsletter Jr. Thanks for joining me. Hey, Rich

1006
00:52:50,840 --> 00:52:54,240
Speaker 1: great to be here, Thanks for having me, Thanks for chatting.

1007
00:52:54,760 --> 00:52:57,400
Speaker 1: So it's actually it's funny. We we scheduled you to

1008
00:52:57,400 --> 00:53:00,319
Speaker 1: come on the show a long time ago. And of

1009
00:53:00,360 --> 00:53:02,560
Speaker 1: course this is kind of like the quiet time in

1010
00:53:02,600 --> 00:53:07,200
Speaker 1: the world of Android because we've got Google Io coming

1011
00:53:07,280 --> 00:53:10,200
Speaker 1: up in just a couple of weeks. So typically they

1012
00:53:10,200 --> 00:53:11,839
Speaker 1: put out all their stuff that they want to get

1013
00:53:11,840 --> 00:53:16,640
Speaker 1: out before the big announcements of io. Explain what Google

1014
00:53:16,680 --> 00:53:20,000
Speaker 1: io is for maybe someone who doesn't know, Yeah, sure,

1015
00:53:20,080 --> 00:53:21,200
Speaker 1: So it's one of those things.

1016
00:53:21,280 --> 00:53:24,080
Speaker 7: You know, Apple has an equivalent, they call it WWDC.

1017
00:53:24,560 --> 00:53:28,680
Speaker 7: He's all started out as really geeky developer conferences, and

1018
00:53:28,719 --> 00:53:31,240
Speaker 7: they still are to some degree, but they've also become

1019
00:53:31,320 --> 00:53:34,280
Speaker 7: a little bit of a showcase for the companies to

1020
00:53:34,320 --> 00:53:36,239
Speaker 7: show off their latest and greatest stuff. You know, we'll

1021
00:53:36,239 --> 00:53:39,640
Speaker 7: always see or at least hear about a new Android version.

1022
00:53:39,680 --> 00:53:41,960
Speaker 7: We'll see some new hardware, some new pixel devices, and

1023
00:53:42,239 --> 00:53:45,560
Speaker 7: kind of get a big picture overview of what they're

1024
00:53:45,600 --> 00:53:47,319
Speaker 7: working on, where they're taking things in.

1025
00:53:47,280 --> 00:53:47,919
Speaker 1: The next year.

1026
00:53:48,320 --> 00:53:50,920
Speaker 7: And then there will be the super technical developer stuff

1027
00:53:50,920 --> 00:53:53,200
Speaker 7: as well. But as far as the keynote goes, that's

1028
00:53:53,239 --> 00:53:57,120
Speaker 7: really become at least half, if not more kind of

1029
00:53:57,120 --> 00:54:00,440
Speaker 7: aimed at average normal people as opposed to developlopers and

1030
00:54:00,520 --> 00:54:02,920
Speaker 7: kind of like sort of the state of the Union

1031
00:54:03,000 --> 00:54:05,600
Speaker 7: for Google and what's new, What's next, all.

1032
00:54:05,520 --> 00:54:08,000
Speaker 1: That kind of stuff, which I love because I love

1033
00:54:08,040 --> 00:54:10,040
Speaker 1: seeing what they're doing and working on. But I'll tell

1034
00:54:10,040 --> 00:54:12,279
Speaker 1: you what annoys me about it is that I see

1035
00:54:12,320 --> 00:54:14,919
Speaker 1: all this cool stuff and then they're like, yeah, it's

1036
00:54:14,960 --> 00:54:17,800
Speaker 1: coming sometime, and it's like, you know, it takes it

1037
00:54:17,920 --> 00:54:20,279
Speaker 1: sometimes takes a year for that stuff to actually, like

1038
00:54:20,360 --> 00:54:22,719
Speaker 1: until almost like the next ioe for some of those

1039
00:54:22,719 --> 00:54:26,200
Speaker 1: features to be released. Yeah, Google and all the tech

1040
00:54:26,200 --> 00:54:27,400
Speaker 1: companies through that. To some degree.

1041
00:54:27,440 --> 00:54:30,600
Speaker 7: Google is particularly bad about it, to the point where

1042
00:54:31,040 --> 00:54:33,279
Speaker 7: among people who write about and even sort of the

1043
00:54:33,560 --> 00:54:37,080
Speaker 7: hardcore Android enthusiasts and fans and Google service fans, it's

1044
00:54:37,080 --> 00:54:38,279
Speaker 7: become an ongoing joke.

1045
00:54:38,440 --> 00:54:40,880
Speaker 1: It's sort of the catchphrase is that it'll.

1046
00:54:40,640 --> 00:54:43,120
Speaker 7: Reach you in the coming months, and they don't even

1047
00:54:43,160 --> 00:54:44,919
Speaker 7: give you you know, it's not like in two weeks

1048
00:54:44,960 --> 00:54:46,320
Speaker 7: or in three weeks. It's in the coming months, and

1049
00:54:46,360 --> 00:54:48,799
Speaker 7: as you said, that could be seven weeks, it could

1050
00:54:48,800 --> 00:54:51,120
Speaker 7: be a year. Every now and then there's something that

1051
00:54:51,120 --> 00:54:53,160
Speaker 7: this announced, it never even comes out, so you do

1052
00:54:53,200 --> 00:54:56,480
Speaker 7: have to take a certain grain assault that, uh, this

1053
00:54:56,560 --> 00:54:58,480
Speaker 7: is what they're working on, and then yeah, you can

1054
00:54:58,560 --> 00:55:00,319
Speaker 7: kind of gauge it a little a new and version,

1055
00:55:00,400 --> 00:55:02,560
Speaker 7: Yeah that's going to come out at a certain cadence.

1056
00:55:02,600 --> 00:55:06,880
Speaker 7: But when it comes to the loftier, really high tech, ambitious,

1057
00:55:06,880 --> 00:55:10,160
Speaker 7: cutting edge stuff, sometimes it's still a little more conceptual

1058
00:55:10,200 --> 00:55:11,920
Speaker 7: when they're showing it off in an event like this.

1059
00:55:12,320 --> 00:55:15,240
Speaker 1: I always say the worst phrase in the tech world

1060
00:55:15,440 --> 00:55:19,239
Speaker 1: is rolling out to users over thenext dot dot dot,

1061
00:55:19,320 --> 00:55:21,600
Speaker 1: And it's like, no, when I hear something, I want

1062
00:55:21,600 --> 00:55:25,719
Speaker 1: it immediately. I want that feature the second that it's available,

1063
00:55:25,800 --> 00:55:27,840
Speaker 1: which is right now, because you just told me about it.

1064
00:55:27,840 --> 00:55:30,040
Speaker 1: Which is one thing I kind of like about the

1065
00:55:31,239 --> 00:55:33,319
Speaker 1: Apple side of things is that when they come out

1066
00:55:33,320 --> 00:55:36,279
Speaker 1: with a software update, everyone gets it at the same time,

1067
00:55:36,440 --> 00:55:40,399
Speaker 1: and it's it's pretty you know, blanketed. Versus Google, it's like, oh,

1068
00:55:40,440 --> 00:55:42,480
Speaker 1: depending on the phone you have, depending on the model,

1069
00:55:42,560 --> 00:55:45,239
Speaker 1: depending on this that. So anyway, I don't want to

1070
00:55:45,239 --> 00:55:47,400
Speaker 1: harp on all the negative. Let's talk about the positive.

1071
00:55:47,520 --> 00:55:50,160
Speaker 1: So what are you looking forward to at Google io

1072
00:55:50,280 --> 00:55:50,640
Speaker 1: this year?

1073
00:55:51,640 --> 00:55:53,799
Speaker 7: So you know, they're always surprises, and I think those

1074
00:55:53,800 --> 00:55:55,880
Speaker 7: are always the most interesting because the stuff we're expecting,

1075
00:55:56,400 --> 00:55:58,759
Speaker 7: the new Android version and Roid fifteen we've been hearing

1076
00:55:58,800 --> 00:56:00,920
Speaker 7: about it is in beta. You know, we're at the

1077
00:56:00,960 --> 00:56:03,960
Speaker 7: point where a new software version usually isn't earth shattering,

1078
00:56:04,000 --> 00:56:04,399
Speaker 7: it's nice.

1079
00:56:04,440 --> 00:56:05,680
Speaker 1: There are a lot of little niceties.

1080
00:56:05,960 --> 00:56:08,920
Speaker 7: I think what'll be most exciting is to see what

1081
00:56:08,920 --> 00:56:11,359
Speaker 7: we're not expecting yet. There's obviously a lot going on

1082
00:56:11,360 --> 00:56:15,480
Speaker 7: on the AI front with artificial intelligence, varying degrees of

1083
00:56:15,800 --> 00:56:16,479
Speaker 7: should you care?

1084
00:56:16,880 --> 00:56:17,960
Speaker 1: Is it really going to do anything?

1085
00:56:18,000 --> 00:56:19,960
Speaker 7: But but we know that'll be a common theme, a

1086
00:56:20,000 --> 00:56:22,839
Speaker 7: core thread of almost everything coming up at this year's event.

1087
00:56:23,480 --> 00:56:25,560
Speaker 7: More than anything, I'd like to see a cohesive vision

1088
00:56:25,640 --> 00:56:27,319
Speaker 7: for how this stuff is going to show up and

1089
00:56:27,400 --> 00:56:30,040
Speaker 7: why why we should be excited about it. Not just

1090
00:56:30,400 --> 00:56:32,880
Speaker 7: because we can or because everyone else is doing it

1091
00:56:32,920 --> 00:56:34,960
Speaker 7: and it's table stakes right now. But here's what it'll

1092
00:56:34,960 --> 00:56:37,799
Speaker 7: do for you, you know, in a practical, realistic sense,

1093
00:56:37,840 --> 00:56:40,120
Speaker 7: and how it will help you today, tomorrow, in the.

1094
00:56:40,080 --> 00:56:42,160
Speaker 1: Coming weeks, whatever the case is for me.

1095
00:56:42,239 --> 00:56:44,479
Speaker 7: Google's always at its best when it's forging its own path,

1096
00:56:44,520 --> 00:56:47,279
Speaker 7: when it's coming up with something new and unusual. That's

1097
00:56:47,280 --> 00:56:49,920
Speaker 7: always been true for Android when it's leading the way

1098
00:56:50,000 --> 00:56:53,319
Speaker 7: doing something different as opposed to just copying and catching up.

1099
00:56:53,360 --> 00:56:55,960
Speaker 7: And you know, all sides, Apple, Google, both they kind

1100
00:56:56,000 --> 00:56:58,279
Speaker 7: of go back and forth between here's a cool new

1101
00:56:58,280 --> 00:56:59,480
Speaker 7: thing and oh yeah, here's what the.

1102
00:56:59,400 --> 00:57:01,480
Speaker 1: Other guys did six months ago, and we're going to

1103
00:57:01,520 --> 00:57:03,680
Speaker 1: catch up. So it'd be nice to see more of that.

1104
00:57:03,920 --> 00:57:06,480
Speaker 7: Specifically, in terms of hardware, I'm pretty interested to see

1105
00:57:06,480 --> 00:57:08,480
Speaker 7: the next wave of Google made Pixel products.

1106
00:57:09,520 --> 00:57:10,920
Speaker 1: We're usually around this time.

1107
00:57:10,960 --> 00:57:12,759
Speaker 7: We don't see them all, but we'll see probably the

1108
00:57:12,800 --> 00:57:15,120
Speaker 7: Pixel eight A, which is kind of their mid range,

1109
00:57:15,120 --> 00:57:17,560
Speaker 7: more affordable phone. This will be the first year that

1110
00:57:17,880 --> 00:57:20,600
Speaker 7: more than likely nothing officially yet, but more than likely

1111
00:57:20,640 --> 00:57:23,400
Speaker 7: it'll come with a promise of seven years of software updates.

1112
00:57:23,440 --> 00:57:25,800
Speaker 7: So I think that's gonna be the big story with that,

1113
00:57:26,000 --> 00:57:27,080
Speaker 7: you know, for a phone the sills.

1114
00:57:27,200 --> 00:57:30,920
Speaker 1: Yeah, yeah, yeah, that's like probably my number one phone

1115
00:57:30,960 --> 00:57:35,000
Speaker 1: recommendation to the average person is the Pixel A series,

1116
00:57:35,080 --> 00:57:37,720
Speaker 1: because and I get it, iPhones are great, but like

1117
00:57:38,080 --> 00:57:41,400
Speaker 1: if you want something that's like inexpensive but really good

1118
00:57:41,480 --> 00:57:44,720
Speaker 1: and just lasts forever, those are great devices.

1119
00:57:45,520 --> 00:57:47,440
Speaker 7: Well they're great, and you know they were great for

1120
00:57:47,880 --> 00:57:50,200
Speaker 7: three years of software support, which was the previous standard.

1121
00:57:50,240 --> 00:57:52,560
Speaker 7: If they're coming with seven Now, you know we're talking

1122
00:57:53,240 --> 00:57:56,200
Speaker 7: this year's well, this past year's model, the seven A

1123
00:57:56,360 --> 00:57:57,320
Speaker 7: was five hundred bucks.

1124
00:57:57,400 --> 00:57:59,040
Speaker 1: It's eventually marked down. I think now you can get

1125
00:57:59,040 --> 00:57:59,400
Speaker 1: it for like.

1126
00:57:59,320 --> 00:58:01,760
Speaker 7: Maybe three fifth So even if this year's is the

1127
00:58:01,760 --> 00:58:03,960
Speaker 7: same a little more, I mean you divide that out

1128
00:58:03,960 --> 00:58:07,200
Speaker 7: by seven years a bit guaranteed to remain current. And

1129
00:58:07,240 --> 00:58:10,320
Speaker 7: because Google makes it unlike when you get into phones

1130
00:58:10,360 --> 00:58:12,800
Speaker 7: by Samsung, Motorola or as you said before, as kind

1131
00:58:12,800 --> 00:58:14,720
Speaker 7: of any man's land as to if and went up

1132
00:58:14,720 --> 00:58:16,320
Speaker 7: base will reach you a Google phone, you get him

1133
00:58:16,360 --> 00:58:17,840
Speaker 7: on the same day or within a few days when

1134
00:58:17,880 --> 00:58:20,760
Speaker 7: they come out. I mean you're talking about eighty five

1135
00:58:20,840 --> 00:58:23,160
Speaker 7: bucks give or take a year for the full period

1136
00:58:23,240 --> 00:58:25,240
Speaker 7: of advisable ownership.

1137
00:58:24,840 --> 00:58:26,479
Speaker 1: When it's up to date. That's pretty cool.

1138
00:58:26,840 --> 00:58:28,480
Speaker 7: And then on the other end, there's also the pixel

1139
00:58:28,480 --> 00:58:31,080
Speaker 7: fold to the second jan of Google's folding phone. We

1140
00:58:31,080 --> 00:58:32,840
Speaker 7: don't know for sure that it'll come out this year.

1141
00:58:32,840 --> 00:58:34,920
Speaker 7: It came out around this time last year, or was

1142
00:58:34,960 --> 00:58:37,920
Speaker 7: at least discussed around this time initially, so I'm.

1143
00:58:37,800 --> 00:58:39,600
Speaker 1: Really interested to see how they move that forward.

1144
00:58:39,880 --> 00:58:42,520
Speaker 7: The folding folding phone realm is just so new and

1145
00:58:43,000 --> 00:58:45,600
Speaker 7: unusual and a lot to be proven there.

1146
00:58:45,640 --> 00:58:48,040
Speaker 1: So I'm intrigued by that for sure. What is your

1147
00:58:48,160 --> 00:58:50,760
Speaker 1: preferred device the at this point?

1148
00:58:50,800 --> 00:58:51,000
Speaker 4: Are you?

1149
00:58:51,040 --> 00:58:53,680
Speaker 1: Have you gone foldable or you you know you Samsung?

1150
00:58:53,760 --> 00:58:54,919
Speaker 1: You Google? What are you doing?

1151
00:58:55,800 --> 00:58:58,840
Speaker 7: I always use and recommend Google's own Pixel phones for

1152
00:58:58,960 --> 00:59:00,960
Speaker 7: most people. A large part of it is just what

1153
00:59:01,000 --> 00:59:03,280
Speaker 7: we were talking about with the updates. Samsung does a

1154
00:59:03,320 --> 00:59:06,720
Speaker 7: lot of things well, but it's not consistent when it

1155
00:59:06,760 --> 00:59:08,880
Speaker 7: comes to providing those software updates, and you know, you

1156
00:59:08,880 --> 00:59:11,400
Speaker 7: can say, who cares. Some people don't worry about it,

1157
00:59:11,440 --> 00:59:13,080
Speaker 7: but there's a lot of important under the hood things

1158
00:59:13,120 --> 00:59:15,480
Speaker 7: going on in terms of security, privacy, all that. So

1159
00:59:15,520 --> 00:59:18,200
Speaker 7: for me, I carry the Pixel eight Pro, kind of

1160
00:59:18,200 --> 00:59:21,160
Speaker 7: a higher end model of last year's main flagship. I

1161
00:59:21,240 --> 00:59:23,040
Speaker 7: spent a lot of time with the Pixel fold. I

1162
00:59:23,080 --> 00:59:26,800
Speaker 7: really liked it and was super tempted. It was at

1163
00:59:26,800 --> 00:59:29,760
Speaker 7: the point where I could see myself going there, maybe

1164
00:59:29,760 --> 00:59:33,200
Speaker 7: with another generation or two. I wasn't quite one over yet,

1165
00:59:33,200 --> 00:59:35,720
Speaker 7: but it was really the first folding phone that I

1166
00:59:35,720 --> 00:59:39,480
Speaker 7: could see myself using between the form the software. Unlike

1167
00:59:39,520 --> 00:59:41,400
Speaker 7: the other foldables we've seen in the States so far,

1168
00:59:41,960 --> 00:59:43,920
Speaker 7: when it's folded up, it's not just like an awkwardly

1169
00:59:43,960 --> 00:59:46,200
Speaker 7: skinny candy bar, like a remote control. It was just

1170
00:59:46,280 --> 00:59:47,760
Speaker 7: kind of like a small phone and then when you

1171
00:59:47,800 --> 00:59:50,520
Speaker 7: want something bigger, you can unfold it. I really liked it,

1172
00:59:50,560 --> 00:59:52,440
Speaker 7: even though I didn't personally go for it yet, but

1173
00:59:52,720 --> 00:59:55,040
Speaker 7: I could have very happily used it for the last

1174
00:59:55,120 --> 00:59:56,800
Speaker 7: year and been you know, thrilled with it.

1175
00:59:57,040 --> 00:59:59,720
Speaker 1: Yeah, I thought I was going to use it, and

1176
00:59:59,760 --> 01:00:01,800
Speaker 1: I I really do like it. It's just that that

1177
01:00:01,960 --> 01:00:04,919
Speaker 1: small screen on the outside, even though it's a better

1178
01:00:05,000 --> 01:00:07,120
Speaker 1: form factor than a lot of them, it just still

1179
01:00:07,200 --> 01:00:09,920
Speaker 1: felt like I was cramped, and I just I hate

1180
01:00:09,920 --> 01:00:11,640
Speaker 1: feeling that way when I'm like, well, these we have

1181
01:00:11,680 --> 01:00:15,760
Speaker 1: so many great modern smartphones. And also I found myself

1182
01:00:15,800 --> 01:00:18,560
Speaker 1: not opening up the inside screen ever, like why would

1183
01:00:18,560 --> 01:00:20,440
Speaker 1: I need that, Like I just if I'm gonna do

1184
01:00:20,480 --> 01:00:22,320
Speaker 1: something like that, I'm gonna be on my computer or

1185
01:00:22,360 --> 01:00:24,120
Speaker 1: I'm gonna be on a tablet. And so I just

1186
01:00:24,160 --> 01:00:26,080
Speaker 1: didn't really see the point of having this thing that

1187
01:00:26,160 --> 01:00:29,840
Speaker 1: like I couldn't put a case on. You know, it's heavy,

1188
01:00:30,160 --> 01:00:32,680
Speaker 1: it's hot, and it's just you know, it wasn't the

1189
01:00:32,720 --> 01:00:35,760
Speaker 1: best camera on the pixel anyway. And by the way,

1190
01:00:35,800 --> 01:00:37,720
Speaker 1: I don't back to the Samsung stuff. I don't want to,

1191
01:00:37,760 --> 01:00:39,880
Speaker 1: you know, be the Samsung defender here, but I will

1192
01:00:39,960 --> 01:00:43,520
Speaker 1: say that Samsung has really stepped up their game in

1193
01:00:43,560 --> 01:00:46,720
Speaker 1: the past year or two when it comes to software updates.

1194
01:00:46,760 --> 01:00:49,000
Speaker 1: I think they are doing a much much better job

1195
01:00:49,800 --> 01:00:52,480
Speaker 1: than they ever have, especially with how many phones they

1196
01:00:52,520 --> 01:00:55,080
Speaker 1: have to do updates with. So I do think that

1197
01:00:55,080 --> 01:00:59,480
Speaker 1: that has gotten a lot better in that aspect. So, Okay,

1198
01:00:59,480 --> 01:01:00,680
Speaker 1: so I want to I gets to me because I

1199
01:01:00,720 --> 01:01:03,120
Speaker 1: know you write the Android Intelligence newsletter. I want people

1200
01:01:03,120 --> 01:01:05,800
Speaker 1: to get some cool apps and things. So do you

1201
01:01:05,800 --> 01:01:08,440
Speaker 1: have any like killer Android apps you should download or

1202
01:01:08,480 --> 01:01:11,480
Speaker 1: any tips that we should know? Yeah? Sure. So.

1203
01:01:11,520 --> 01:01:13,200
Speaker 7: One one of my favorites, and this is sort of

1204
01:01:13,200 --> 01:01:16,280
Speaker 7: one of those Android power user tools that you don't

1205
01:01:16,280 --> 01:01:19,480
Speaker 7: hear about and you know, average people aren't aware of,

1206
01:01:19,520 --> 01:01:21,680
Speaker 7: but you should know about, is something called buzzkill.

1207
01:01:22,240 --> 01:01:23,920
Speaker 1: It is the best way I can describe.

1208
01:01:23,920 --> 01:01:26,160
Speaker 7: It is kind of like Gmail filters, but for your

1209
01:01:26,160 --> 01:01:29,000
Speaker 7: phone's notifications. So you can set up it's super simple

1210
01:01:29,000 --> 01:01:30,800
Speaker 7: to do. You just set up these like if this,

1211
01:01:30,960 --> 01:01:33,880
Speaker 7: then that rule. So for instance, some things I use

1212
01:01:33,920 --> 01:01:36,040
Speaker 7: it for like if I get a notification from my

1213
01:01:36,120 --> 01:01:38,560
Speaker 7: Messages app that has my wife's name in it, meaning

1214
01:01:38,600 --> 01:01:40,600
Speaker 7: it came from her. I can tell my phone, hey,

1215
01:01:40,680 --> 01:01:42,760
Speaker 7: remind me about this every few minutes, every two minutes

1216
01:01:42,800 --> 01:01:44,919
Speaker 7: or ey four minutes, whatever until I acknowledge it, because

1217
01:01:44,920 --> 01:01:46,880
Speaker 7: you know somebody's hear you get a buzz in your pocket,

1218
01:01:46,880 --> 01:01:49,000
Speaker 7: you don't notice if it's something important, maybe you do

1219
01:01:49,040 --> 01:01:50,160
Speaker 7: your boss's name whatever.

1220
01:01:50,280 --> 01:01:52,920
Speaker 1: Can you also have set ignore forever just asking for

1221
01:01:52,960 --> 01:01:53,320
Speaker 1: a friend.

1222
01:01:53,640 --> 01:01:56,080
Speaker 7: Absolutely, And that's my second example. So with my brother,

1223
01:01:56,440 --> 01:01:58,160
Speaker 7: love him to death, but he's one of those people

1224
01:01:58,200 --> 01:02:01,920
Speaker 7: who will text like rapid fire, incessantly, lots of little messages,

1225
01:02:02,160 --> 01:02:05,480
Speaker 7: which you know, fine, whatever, but it reaches a point

1226
01:02:05,520 --> 01:02:07,919
Speaker 7: where you're in the middle of something and you feel

1227
01:02:07,920 --> 01:02:10,560
Speaker 7: the buzz, then another buzz, then another buzz, and you

1228
01:02:10,600 --> 01:02:12,560
Speaker 7: know it's like, I get it, you're messaging me. I

1229
01:02:12,560 --> 01:02:15,080
Speaker 7: don't need to have a notification for like every seven

1230
01:02:15,120 --> 01:02:17,080
Speaker 7: times you hit to the entry key. So with him,

1231
01:02:17,280 --> 01:02:18,880
Speaker 7: I haven't said to you when it has messages with

1232
01:02:18,920 --> 01:02:20,720
Speaker 7: his name, don't let it alert me more than once

1233
01:02:20,760 --> 01:02:21,520
Speaker 7: every five minutes.

1234
01:02:21,880 --> 01:02:23,200
Speaker 1: So you can do a lot of cool stuff. And

1235
01:02:23,200 --> 01:02:24,360
Speaker 1: it's just it's so easy.

1236
01:02:24,400 --> 01:02:27,800
Speaker 7: I mean, it's kind of programming, but it's literally just

1237
01:02:27,920 --> 01:02:30,040
Speaker 7: if this, then that you tap a thing and you

1238
01:02:30,080 --> 01:02:32,360
Speaker 7: fill in the blanks of if this happens, and you

1239
01:02:32,360 --> 01:02:34,240
Speaker 7: know it gives you the feels to put then do this.

1240
01:02:34,600 --> 01:02:36,680
Speaker 7: So that's really one of my favorite kind of next

1241
01:02:36,760 --> 01:02:39,000
Speaker 7: level power user tools. That's also one of the kind

1242
01:02:39,040 --> 01:02:42,120
Speaker 7: of cool things that's something unique to Android because of

1243
01:02:42,160 --> 01:02:44,800
Speaker 7: the way it's able to tap into the system and

1244
01:02:44,800 --> 01:02:46,800
Speaker 7: do certain things that Apple doesn't typically allow.

1245
01:02:47,120 --> 01:02:49,240
Speaker 1: Oh yeah, and Apple doesn't allow a lot of things.

1246
01:02:49,240 --> 01:02:51,840
Speaker 1: We know that. It's funny because like ninety nine percent

1247
01:02:51,840 --> 01:02:53,720
Speaker 1: of my answers for people when they're like, why can't

1248
01:02:53,720 --> 01:02:55,960
Speaker 1: I do this on my phone? I'm like, well, Apple

1249
01:02:56,000 --> 01:02:59,040
Speaker 1: doesn't allow that. That's number one, and so let's start

1250
01:02:59,080 --> 01:03:01,720
Speaker 1: with that. But you can work around it by maybe

1251
01:03:01,760 --> 01:03:05,080
Speaker 1: doing this. So all right, tell us about how to

1252
01:03:05,080 --> 01:03:05,840
Speaker 1: get the newsletter.

1253
01:03:06,800 --> 01:03:09,640
Speaker 7: So if you just go to the Intelligence dot com,

1254
01:03:09,920 --> 01:03:10,720
Speaker 7: we've actually got a few.

1255
01:03:10,720 --> 01:03:12,520
Speaker 1: So I write one called Android Intelligence.

1256
01:03:12,840 --> 01:03:15,160
Speaker 7: Colleague of mine Chris Hoffman, who I think you spoke

1257
01:03:15,200 --> 01:03:17,080
Speaker 7: with a handful of weeks ago, actually yes, writ it's

1258
01:03:17,080 --> 01:03:19,880
Speaker 7: a great newsletter all about Windows called Windows Intelligence.

1259
01:03:19,960 --> 01:03:23,000
Speaker 1: And then we do one together called Cool Tools that comes.

1260
01:03:22,840 --> 01:03:24,760
Speaker 7: Out once a week and just introduces you to one

1261
01:03:25,080 --> 01:03:27,960
Speaker 7: interesting off the beaten path tools that will work on

1262
01:03:28,000 --> 01:03:30,720
Speaker 7: any any kind of device you want, phone, computer, you

1263
01:03:30,800 --> 01:03:32,480
Speaker 7: name it. So it's all there at the Intelligence dot

1264
01:03:32,480 --> 01:03:34,120
Speaker 7: Com and you can pick and choose whichever you want.

1265
01:03:34,320 --> 01:03:37,080
Speaker 1: All right, JR. Rayfield, thanks so much for joining me

1266
01:03:37,120 --> 01:03:39,560
Speaker 1: today on the show. Appreciate it. Yeah, thanks for having me.

1267
01:03:39,600 --> 01:03:41,720
Speaker 1: Good to chat. All right. I will put the the

1268
01:03:41,760 --> 01:03:45,840
Speaker 1: Buzzkill app on the website rich on Tech dot tv,

1269
01:03:46,320 --> 01:03:48,960
Speaker 1: which look for Jr's name, and you can also subscribe

1270
01:03:49,000 --> 01:03:51,000
Speaker 1: to the Android Intelligence newsletter.

1271
01:03:51,040 --> 01:03:51,280
Speaker 2: All right.

1272
01:03:51,280 --> 01:03:52,680
Speaker 1: If you have a question about technology, you can be

1273
01:03:52,760 --> 01:03:55,520
Speaker 1: called eight eight eight rich one oh one eight eight

1274
01:03:55,640 --> 01:03:58,880
Speaker 1: eight seven four two four one zero one. Not to

1275
01:03:58,920 --> 01:04:01,200
Speaker 1: be remiss. Coming up, I will tell you about the

1276
01:04:01,240 --> 01:04:09,680
Speaker 1: next Apple event happening soon. Welcome back to rich on Tech.

1277
01:04:09,800 --> 01:04:13,800
Speaker 1: Rich DeMuro here hanging out with you talking technology. The

1278
01:04:13,800 --> 01:04:16,640
Speaker 1: phone number eight eight eight rich one one eight eight

1279
01:04:16,760 --> 01:04:22,040
Speaker 1: eight seven four to two four one zero one. So

1280
01:04:22,080 --> 01:04:25,440
Speaker 1: we talked about Google Io. Apple has a couple of

1281
01:04:25,480 --> 01:04:28,520
Speaker 1: things coming up as well. So coming up very soon

1282
01:04:29,080 --> 01:04:32,680
Speaker 1: is the company's Spring event. This is happening on May seventh,

1283
01:04:33,400 --> 01:04:35,680
Speaker 1: and this is a virtual event. As far as I know,

1284
01:04:36,240 --> 01:04:39,040
Speaker 1: I only got invited to a please watch on your

1285
01:04:39,040 --> 01:04:43,600
Speaker 1: computer screen. And so it's called the let loose event.

1286
01:04:44,440 --> 01:04:46,480
Speaker 1: And what are we expecting? So the image, you know,

1287
01:04:46,520 --> 01:04:49,320
Speaker 1: Apple always sends out these invitations to journalists and then

1288
01:04:49,360 --> 01:04:52,520
Speaker 1: there's like a logo. Usually it's the Apple logo, but

1289
01:04:52,920 --> 01:04:55,560
Speaker 1: it's done in a way that people read into it, like, oh,

1290
01:04:55,720 --> 01:04:58,800
Speaker 1: what's this going to mean for the event. Sometimes it's

1291
01:04:58,840 --> 01:05:01,400
Speaker 1: just a particular color they use that might be the

1292
01:05:01,440 --> 01:05:04,760
Speaker 1: new color of the phone. Sometimes it's the animation that

1293
01:05:04,760 --> 01:05:07,240
Speaker 1: they show on their social media and it's like, Okay,

1294
01:05:07,240 --> 01:05:13,280
Speaker 1: maybe this is for VR. This one looked like an

1295
01:05:13,520 --> 01:05:17,840
Speaker 1: Apple pencil sketching something and so and typically this is

1296
01:05:17,880 --> 01:05:20,040
Speaker 1: the time when we see the new iPads. So that

1297
01:05:20,160 --> 01:05:25,120
Speaker 1: is what we are expecting new iPad pros. And according

1298
01:05:25,160 --> 01:05:27,880
Speaker 1: to Bloomberg's Mark German, he has been saying that this

1299
01:05:27,960 --> 01:05:30,400
Speaker 1: is going to be the most significant redesign of the

1300
01:05:30,800 --> 01:05:34,760
Speaker 1: iPad pros in years. I don't know what that means exactly,

1301
01:05:34,960 --> 01:05:39,320
Speaker 1: because they're already pretty forward facing. They've got USBC. The

1302
01:05:39,400 --> 01:05:42,320
Speaker 1: rumor says that they're going to change the front facing

1303
01:05:42,360 --> 01:05:45,800
Speaker 1: camera to a better location for video chatting. Right now,

1304
01:05:45,840 --> 01:05:49,800
Speaker 1: it's on if you hold it to the side horizontally.

1305
01:05:50,200 --> 01:05:52,520
Speaker 1: The cameras on the left side, which is not ideal

1306
01:05:52,680 --> 01:05:55,720
Speaker 1: for video chatting. So on a computer it's up at

1307
01:05:55,760 --> 01:06:00,480
Speaker 1: the top right, so that's theoretically where the camera is

1308
01:06:00,520 --> 01:06:04,760
Speaker 1: going to be moved. Let's see what else. New processors.

1309
01:06:04,840 --> 01:06:08,320
Speaker 1: Obviously that's always a thing they do. Better screen technology.

1310
01:06:09,880 --> 01:06:15,120
Speaker 1: That's something they typically upgrade new sizes. So the iPad

1311
01:06:15,200 --> 01:06:18,280
Speaker 1: air maybe an eleven inch and a twelve point nine inch,

1312
01:06:18,560 --> 01:06:23,040
Speaker 1: so they will make bigger screens there. Let's see the

1313
01:06:23,080 --> 01:06:26,400
Speaker 1: magic keyboard, which is the keyboard attachment that's always more

1314
01:06:26,440 --> 01:06:28,280
Speaker 1: expensive than you think. If you go into the Apple store,

1315
01:06:28,320 --> 01:06:30,080
Speaker 1: you're like, oh, I'll take one of those keyboards. You're like, wait,

1316
01:06:30,080 --> 01:06:34,840
Speaker 1: how much what? They're very expensive. Apparently that's going to

1317
01:06:34,880 --> 01:06:38,320
Speaker 1: be updated for a more laptop like experience, and then

1318
01:06:38,320 --> 01:06:42,000
Speaker 1: the Apple pencil itself might get new tips. This is

1319
01:06:42,040 --> 01:06:44,640
Speaker 1: from the Verge. They say they might be getting interchangeable

1320
01:06:44,680 --> 01:06:48,720
Speaker 1: magnetic tips and a squeeze gesture. They already have a

1321
01:06:48,840 --> 01:06:51,120
Speaker 1: gesture on there, like a tap gesture, so maybe the

1322
01:06:51,120 --> 01:06:54,160
Speaker 1: squeeze is like the next evolution of that. iPads are

1323
01:06:54,160 --> 01:06:55,840
Speaker 1: one of those things that I don't think anyone is

1324
01:06:55,880 --> 01:06:58,600
Speaker 1: like waiting necessarily for a new iPad. But it's like

1325
01:06:58,600 --> 01:07:00,640
Speaker 1: one of those things that like when you go in

1326
01:07:00,720 --> 01:07:02,160
Speaker 1: and I feel like this is happening with a lot

1327
01:07:02,200 --> 01:07:06,400
Speaker 1: of the technology. Unless it's something that's like super cutting edge,

1328
01:07:07,000 --> 01:07:10,120
Speaker 1: most people are just when they go in for that

1329
01:07:10,160 --> 01:07:13,480
Speaker 1: next upgrade, they're just like, oh, that's cool, it has this,

1330
01:07:13,640 --> 01:07:15,720
Speaker 1: it has that, and now I need to decide between

1331
01:07:15,760 --> 01:07:18,760
Speaker 1: these different models. But it used to be remember when

1332
01:07:18,800 --> 01:07:20,160
Speaker 1: like a new phone would come out and they would

1333
01:07:20,160 --> 01:07:22,320
Speaker 1: have a feature where we're like, I need that, now

1334
01:07:22,440 --> 01:07:25,720
Speaker 1: I need to upgrade. Now with these new tech cycles

1335
01:07:25,720 --> 01:07:29,240
Speaker 1: where things are just getting refined, people are more just like, Okay,

1336
01:07:29,520 --> 01:07:31,760
Speaker 1: that's cool. I'll wait until my upgrade and then I'll

1337
01:07:31,760 --> 01:07:36,800
Speaker 1: have that feature. So there you go. Verizon a five

1338
01:07:36,880 --> 01:07:40,800
Speaker 1: dollars monthly price hike for the Apple Watch smartphone smart

1339
01:07:40,800 --> 01:07:44,120
Speaker 1: watch plans. So if you have a smart watch with Verizon,

1340
01:07:44,160 --> 01:07:46,040
Speaker 1: you probably got an email from them that says, hey,

1341
01:07:46,040 --> 01:07:49,120
Speaker 1: we're raising the price of your smart watch plan by

1342
01:07:49,160 --> 01:07:51,560
Speaker 1: five dollars a month. So it used to be ten

1343
01:07:51,640 --> 01:07:54,920
Speaker 1: dollars a month. Now it's fifteen dollars a month. To

1344
01:07:55,000 --> 01:07:58,080
Speaker 1: have cellular on a smart watch that is a lot

1345
01:07:59,000 --> 01:08:01,320
Speaker 1: especially can say K because I looked up how much

1346
01:08:01,440 --> 01:08:04,360
Speaker 1: data I used on my smart watch last month. Are

1347
01:08:04,400 --> 01:08:08,880
Speaker 1: you ready for this? Under two hundred megabytes? Then I

1348
01:08:08,880 --> 01:08:11,360
Speaker 1: looked up how much my kid, who only has an

1349
01:08:11,360 --> 01:08:15,440
Speaker 1: Apple Watch, used and it was like fifty megabytes. So

1350
01:08:16,760 --> 01:08:19,720
Speaker 1: not a very good update of this plan because I

1351
01:08:19,720 --> 01:08:24,280
Speaker 1: feel like this is very expensive. Verizon says the price

1352
01:08:24,320 --> 01:08:28,440
Speaker 1: increase will allow them to continue improving their network and services.

1353
01:08:28,560 --> 01:08:34,080
Speaker 1: Oh thank you Verizon for allowing us to fund your

1354
01:08:34,120 --> 01:08:36,919
Speaker 1: improvements of the network. Now I get it. It's a company.

1355
01:08:36,960 --> 01:08:40,559
Speaker 1: They need to make money, they need to update their network.

1356
01:08:40,640 --> 01:08:44,639
Speaker 1: I understand all of that, but on the backs of us,

1357
01:08:45,760 --> 01:08:47,680
Speaker 1: all we want is an Apple Watch with cellular? Why

1358
01:08:47,720 --> 01:08:49,360
Speaker 1: do I have to pay the extra five bucks? So

1359
01:08:50,680 --> 01:08:54,200
Speaker 1: I will be honest, all these price increases, so Verizon

1360
01:08:54,280 --> 01:08:56,479
Speaker 1: had a one to two punch. Last month they raised

1361
01:08:56,560 --> 01:09:00,680
Speaker 1: prices on their plans, their cellular plan, and then this

1362
01:09:00,800 --> 01:09:04,240
Speaker 1: month they raised the Apple Watch plan. And so I'll

1363
01:09:04,280 --> 01:09:07,599
Speaker 1: be honest, I switched my wife off of Verizon this morning.

1364
01:09:07,640 --> 01:09:10,280
Speaker 1: When I got this bill, I said, you know what,

1365
01:09:10,400 --> 01:09:13,439
Speaker 1: enough is enough? And so her her plan was about

1366
01:09:13,560 --> 01:09:16,080
Speaker 1: ninety dollars a month, and now she's paying about forty

1367
01:09:16,120 --> 01:09:18,240
Speaker 1: five a month, so it took me a little bit

1368
01:09:18,280 --> 01:09:20,040
Speaker 1: of time. It took me about twenty minutes to make

1369
01:09:20,040 --> 01:09:22,679
Speaker 1: the switch. But I switched her to a third party,

1370
01:09:22,680 --> 01:09:26,160
Speaker 1: one of these mv and o's all unlimited, all included.

1371
01:09:26,240 --> 01:09:28,000
Speaker 1: And it's scary, and I get it. This is why

1372
01:09:28,080 --> 01:09:30,519
Speaker 1: people don't switch their cellular plans. This is why people

1373
01:09:30,760 --> 01:09:34,120
Speaker 1: overpay so much. Do the math. If you're talking forty

1374
01:09:34,120 --> 01:09:37,920
Speaker 1: five dollars a month times twelve months, that's almost six

1375
01:09:38,000 --> 01:09:40,599
Speaker 1: hundred dollars for the year. It took me about twenty

1376
01:09:40,600 --> 01:09:43,080
Speaker 1: minutes to save that amount of money. Now is the

1377
01:09:43,120 --> 01:09:44,920
Speaker 1: service going to be exactly the same? I don't know.

1378
01:09:44,960 --> 01:09:46,920
Speaker 1: This is why I test things out. But it took

1379
01:09:46,960 --> 01:09:50,000
Speaker 1: about twenty minutes to switch over, including poorting the phone

1380
01:09:50,040 --> 01:09:51,800
Speaker 1: number over and that was the main thing my wife

1381
01:09:51,920 --> 01:09:54,200
Speaker 1: is concerned about. She said, is everything going to work

1382
01:09:54,200 --> 01:09:56,800
Speaker 1: the same? I said, yes, it should. Now there's always

1383
01:09:56,800 --> 01:09:59,439
Speaker 1: that asterisk because there could be a problem. Now, I

1384
01:09:59,479 --> 01:10:02,720
Speaker 1: will tell you, do these companies make it simple to

1385
01:10:02,840 --> 01:10:06,799
Speaker 1: pourt out your number? Not really? And I was sweating

1386
01:10:06,800 --> 01:10:09,280
Speaker 1: a little bit because there were some issues where it

1387
01:10:09,320 --> 01:10:12,880
Speaker 1: was like you need to set up a pin number

1388
01:10:13,320 --> 01:10:15,680
Speaker 1: and then you need to unlock the phone number, and

1389
01:10:15,720 --> 01:10:18,080
Speaker 1: those one two things, like I had to keep going

1390
01:10:18,120 --> 01:10:20,240
Speaker 1: back and like checking it, keep giving me errors, and

1391
01:10:20,280 --> 01:10:22,400
Speaker 1: you only get five tries before they lock you out

1392
01:10:22,439 --> 01:10:24,920
Speaker 1: of your account. So I was a little bit nervous,

1393
01:10:24,960 --> 01:10:26,720
Speaker 1: and my wife was like, if I don't have a

1394
01:10:26,760 --> 01:10:29,920
Speaker 1: phone line when you leave for your radio show, I'm

1395
01:10:29,920 --> 01:10:32,200
Speaker 1: not going to be happy. And I am happy to

1396
01:10:32,240 --> 01:10:35,439
Speaker 1: report it did work out. But my point is, if

1397
01:10:35,479 --> 01:10:37,400
Speaker 1: you want to switch, if you want to take that dive,

1398
01:10:37,760 --> 01:10:39,920
Speaker 1: read all the instructions and make sure you have all

1399
01:10:39,960 --> 01:10:43,000
Speaker 1: the numbers in a row before you do anything, because

1400
01:10:43,000 --> 01:10:44,719
Speaker 1: if you run into an issue, you could be without

1401
01:10:44,760 --> 01:10:46,800
Speaker 1: your phone line for a bit. But if you get

1402
01:10:46,840 --> 01:10:49,559
Speaker 1: it right, you could save some big bucks. Rich on

1403
01:10:49,600 --> 01:10:51,599
Speaker 1: Tech dot tv is the website. More rich on tech

1404
01:10:51,640 --> 01:10:55,759
Speaker 1: after this, Welcome back to rich on Tech. Rich Demiro

1405
01:10:55,920 --> 01:11:00,280
Speaker 1: here hanging out with you talking technology at eight eight

1406
01:11:00,520 --> 01:11:03,840
Speaker 1: rich one oh one eight eight eight seven four two

1407
01:11:04,000 --> 01:11:07,320
Speaker 1: four one zero one. We got Bobo doing the robo

1408
01:11:08,479 --> 01:11:10,839
Speaker 1: bobo robo robo bobo.

1409
01:11:12,400 --> 01:11:12,759
Speaker 3: Uh.

1410
01:11:12,840 --> 01:11:16,160
Speaker 1: Rich on Tech dot tv is the website. Let's see

1411
01:11:16,160 --> 01:11:18,320
Speaker 1: what else. You can follow me on social media at

1412
01:11:18,439 --> 01:11:23,120
Speaker 1: rich on Tech. I'm active on Instagram, Facebook, and x

1413
01:11:24,320 --> 01:11:26,559
Speaker 1: maybe threads. I've been checking out a little bit more

1414
01:11:26,600 --> 01:11:29,599
Speaker 1: like a little little peak here in there, mostly because

1415
01:11:29,640 --> 01:11:33,320
Speaker 1: Instagram really pushes it on you. Uh. Rick in San

1416
01:11:33,360 --> 01:11:35,519
Speaker 1: Diego says, Hey, Rich, I'm not very tech savvy and

1417
01:11:35,560 --> 01:11:37,799
Speaker 1: I'm a little bit paranoid when it comes to phone apps.

1418
01:11:37,840 --> 01:11:41,080
Speaker 1: I try to use websites instead of apps. However, there

1419
01:11:41,120 --> 01:11:43,120
Speaker 1: are times I have to use apps, and there are

1420
01:11:43,160 --> 01:11:45,720
Speaker 1: some apps I would like to get. When it comes

1421
01:11:45,720 --> 01:11:48,920
Speaker 1: to permissions, many state they can modify or delete the

1422
01:11:49,000 --> 01:11:52,439
Speaker 1: contents of your shared storage and also state that they

1423
01:11:52,479 --> 01:11:55,040
Speaker 1: can read the contents of your shared storage. What does

1424
01:11:55,080 --> 01:11:57,960
Speaker 1: that mean exactly? Does that mean anything on my phone,

1425
01:11:57,960 --> 01:12:01,000
Speaker 1: including emails, can be read and or deleted by the app?

1426
01:12:01,760 --> 01:12:04,000
Speaker 1: If so, that seems it would be crazy for anyone

1427
01:12:04,040 --> 01:12:07,160
Speaker 1: to use the app. I realize most apps are legitimate,

1428
01:12:07,160 --> 01:12:09,840
Speaker 1: but who knows. Plus the info they can get, I

1429
01:12:09,880 --> 01:12:12,760
Speaker 1: worry they can be hacked. I appreciate your thoughts. Thanks, Rick,

1430
01:12:13,680 --> 01:12:16,200
Speaker 1: good question. Rick, and I did sort of address this

1431
01:12:16,360 --> 01:12:19,120
Speaker 1: in a show a while back, and in my newsletter

1432
01:12:19,160 --> 01:12:22,000
Speaker 1: I said how your phone spies on you? And I

1433
01:12:22,040 --> 01:12:26,439
Speaker 1: went through all the different categories of what apps can

1434
01:12:26,560 --> 01:12:31,960
Speaker 1: access or request access to So let's be honest, most

1435
01:12:32,000 --> 01:12:36,439
Speaker 1: apps need certain access to things to actually function. So

1436
01:12:36,560 --> 01:12:39,240
Speaker 1: when it comes to modifying or deleting the contents of

1437
01:12:39,240 --> 01:12:42,080
Speaker 1: your shared storage, that means that they get a little

1438
01:12:42,080 --> 01:12:45,400
Speaker 1: section of the storage space on your phone so that

1439
01:12:45,439 --> 01:12:48,880
Speaker 1: they can read and write their own information. Most apps

1440
01:12:48,880 --> 01:12:50,479
Speaker 1: would not be able to work if they did not

1441
01:12:50,600 --> 01:12:54,840
Speaker 1: have that. Now the place where I would say, so

1442
01:12:54,880 --> 01:12:57,880
Speaker 1: a couple things. Number one, I'm both it sounds like

1443
01:12:57,880 --> 01:12:59,479
Speaker 1: you've an Android, because I don't think I've ever seen

1444
01:12:59,520 --> 01:13:02,280
Speaker 1: that on an iPhone. But if you have an iPhone

1445
01:13:02,400 --> 01:13:05,680
Speaker 1: or Android, you can go into on iPhone Privacy and

1446
01:13:05,720 --> 01:13:09,120
Speaker 1: Security and then you can take a look at all

1447
01:13:09,160 --> 01:13:11,920
Speaker 1: the different categories they have. So, for instance, let's just

1448
01:13:12,040 --> 01:13:16,240
Speaker 1: look at contacts. Okay, So I'm looking at contacts and

1449
01:13:16,280 --> 01:13:18,320
Speaker 1: I can see there are a whole bunch of apps

1450
01:13:18,400 --> 01:13:23,439
Speaker 1: listed here that have access to my contacts. Amazon, Alexa, Gmail,

1451
01:13:23,520 --> 01:13:31,439
Speaker 1: Google Calendar, Google Maps, Google Photos, Instagram, Meta Signal substacks, Sunshine, Teams, Telegram,

1452
01:13:32,120 --> 01:13:35,880
Speaker 1: and a couple of others. If I want to revoke access,

1453
01:13:36,720 --> 01:13:40,320
Speaker 1: like why does my metaview need access to my contacts?

1454
01:13:40,360 --> 01:13:41,960
Speaker 1: I don't think it does. So I can turn that

1455
01:13:42,040 --> 01:13:45,000
Speaker 1: off in the settings. Same thing on Android, you can

1456
01:13:45,040 --> 01:13:47,639
Speaker 1: go through and look at your permissions. So go into

1457
01:13:47,640 --> 01:13:51,320
Speaker 1: your settings and let's see where it is on here.

1458
01:13:53,280 --> 01:13:58,120
Speaker 1: Let's see Permission Manager, Security and Privacy Permission Manager. So

1459
01:13:58,120 --> 01:14:02,840
Speaker 1: if we go into permissions, let's see permissions used in

1460
01:14:02,960 --> 01:14:07,200
Speaker 1: last twenty four hours. Okay, then I underneath therasays permission manager.

1461
01:14:07,680 --> 01:14:11,320
Speaker 1: So it's got body sensors, calendar, call logs, camera, contacts,

1462
01:14:11,320 --> 01:14:15,160
Speaker 1: files and media health, connect location, microphone. So now let's

1463
01:14:15,160 --> 01:14:18,200
Speaker 1: just say I'm curious about the microphone. So I can

1464
01:14:18,240 --> 01:14:20,600
Speaker 1: see all of the apps that have access to my

1465
01:14:20,760 --> 01:14:24,519
Speaker 1: microphone on my phone, and if you don't want one

1466
01:14:24,560 --> 01:14:26,559
Speaker 1: of those apps to have access to your microphone, you

1467
01:14:26,600 --> 01:14:31,080
Speaker 1: can turn it off. So, for instance, why does PayPal

1468
01:14:31,160 --> 01:14:34,480
Speaker 1: need access to my microphone? Thankfully I have that microphone

1469
01:14:34,520 --> 01:14:37,320
Speaker 1: access turned off because there's no reason why PayPal would

1470
01:14:37,320 --> 01:14:41,360
Speaker 1: need my microphone. Looking through the ones that do have access,

1471
01:14:42,040 --> 01:14:45,720
Speaker 1: and let's say Snapchat, you're like, well, why does that

1472
01:14:45,800 --> 01:14:47,720
Speaker 1: need access to my microphone? That would be if you're

1473
01:14:47,720 --> 01:14:51,440
Speaker 1: recording a video, it would want access to your microphone

1474
01:14:51,439 --> 01:14:54,600
Speaker 1: to record your voice. So again, these are called permissions,

1475
01:14:54,680 --> 01:14:57,960
Speaker 1: and I think you're onto something which is you need

1476
01:14:58,000 --> 01:15:02,360
Speaker 1: to be very careful about the permissions that you allow

1477
01:15:02,600 --> 01:15:06,599
Speaker 1: access to on these various apps. So if an app

1478
01:15:06,960 --> 01:15:09,720
Speaker 1: is asked, you know, an app's job or goal is

1479
01:15:09,760 --> 01:15:12,080
Speaker 1: to get access to as many things on your phone

1480
01:15:12,160 --> 01:15:16,840
Speaker 1: as possible. And I mean, I get it. They're you know,

1481
01:15:16,880 --> 01:15:18,920
Speaker 1: they're trying to make money, they're trying to gather as

1482
01:15:19,000 --> 01:15:22,160
Speaker 1: much data about you as possible. And there's even things like,

1483
01:15:22,280 --> 01:15:24,760
Speaker 1: let's say you allow access to all of your photos.

1484
01:15:25,320 --> 01:15:28,640
Speaker 1: There have been reports where apps can scan the photos

1485
01:15:28,640 --> 01:15:33,120
Speaker 1: in your library and get an understanding of the metadata

1486
01:15:33,160 --> 01:15:40,600
Speaker 1: inside those photos, so locations, places, people, and I'm not

1487
01:15:40,640 --> 01:15:42,680
Speaker 1: saying that happens with some of the popular apps, but

1488
01:15:42,760 --> 01:15:45,519
Speaker 1: it probably does. And so again we just need to

1489
01:15:45,560 --> 01:15:48,160
Speaker 1: be aware of these things and aware of the fact

1490
01:15:48,160 --> 01:15:50,799
Speaker 1: that the way I see it, is that your phone

1491
01:15:51,080 --> 01:15:53,960
Speaker 1: is sort of your own garden, right, and all of

1492
01:15:54,000 --> 01:15:56,080
Speaker 1: these things are trying to get into your garden to

1493
01:15:56,160 --> 01:15:58,840
Speaker 1: eat the stuff that you're growing, which is your data.

1494
01:15:59,000 --> 01:16:01,040
Speaker 1: And so you want to keep those things out as

1495
01:16:01,120 --> 01:16:02,920
Speaker 1: much as possible. Like you have like a broom and

1496
01:16:02,960 --> 01:16:05,160
Speaker 1: you're just like, you know, there's like a skunk come

1497
01:16:05,200 --> 01:16:06,439
Speaker 1: in your way, and it's like get out of here,

1498
01:16:06,479 --> 01:16:09,200
Speaker 1: Get out of here, skunk or you know what eats

1499
01:16:09,360 --> 01:16:11,200
Speaker 1: you know, I don't know, rabbit is coming to eat

1500
01:16:11,200 --> 01:16:18,080
Speaker 1: the carrots. I don't know. It's a weird I don't

1501
01:16:18,080 --> 01:16:22,559
Speaker 1: think anyone's ever described the smartphone that way, but anyway, hey,

1502
01:16:22,640 --> 01:16:28,360
Speaker 1: why not. But the point is always be careful about

1503
01:16:28,400 --> 01:16:31,200
Speaker 1: the permissions that you allow on your smartphone. That's my

1504
01:16:31,240 --> 01:16:33,840
Speaker 1: bottom line. And now there is one thing that I

1505
01:16:33,840 --> 01:16:36,439
Speaker 1: think you need to be very careful about, and a

1506
01:16:36,479 --> 01:16:38,800
Speaker 1: lot of these apps they ask to use Google as

1507
01:16:38,800 --> 01:16:40,560
Speaker 1: a log in. Now, in general, I think that you

1508
01:16:40,600 --> 01:16:43,200
Speaker 1: should not do that. I know it's convenient, but I

1509
01:16:43,280 --> 01:16:46,800
Speaker 1: don't think you should do that. And the reason why

1510
01:16:46,920 --> 01:16:50,360
Speaker 1: is because these apps will sometimes ask for permissions that

1511
01:16:50,400 --> 01:16:54,439
Speaker 1: are kind of out of whack. And what I mean

1512
01:16:54,479 --> 01:16:56,680
Speaker 1: by that is that they may ask for permission to

1513
01:16:56,680 --> 01:16:59,200
Speaker 1: see your Gmail. They may ask for a permission to

1514
01:16:59,240 --> 01:17:02,040
Speaker 1: see your calendar, They may ask for permission to see

1515
01:17:02,080 --> 01:17:05,360
Speaker 1: your contents of your Google Drive. And so you need

1516
01:17:05,400 --> 01:17:08,000
Speaker 1: to be very careful about the apps that you allow

1517
01:17:08,080 --> 01:17:10,680
Speaker 1: access to your Google account because that usually has a

1518
01:17:10,720 --> 01:17:14,080
Speaker 1: lot of information in it and what you're looking for

1519
01:17:14,120 --> 01:17:16,439
Speaker 1: on that screen. If it does ask for like let's

1520
01:17:16,439 --> 01:17:19,400
Speaker 1: say access to your storage on your Google account. Make

1521
01:17:19,400 --> 01:17:22,960
Speaker 1: sure that it says its own data inside Google Drive,

1522
01:17:23,120 --> 01:17:27,400
Speaker 1: not just Google Drive blanketly. And if it's looking for

1523
01:17:27,439 --> 01:17:30,840
Speaker 1: your Gmail access, be very careful about that. Like if

1524
01:17:30,840 --> 01:17:32,639
Speaker 1: it says we want to be able to see delete

1525
01:17:32,680 --> 01:17:35,400
Speaker 1: and you know, rewrite the access of your Gmail, just

1526
01:17:35,439 --> 01:17:39,320
Speaker 1: be careful because why why shouldn'tn app need that? But

1527
01:17:39,400 --> 01:17:41,720
Speaker 1: good question, Rick, I think most of the time, if

1528
01:17:41,720 --> 01:17:45,400
Speaker 1: you're careful about that stuff, you should be okay, Diana

1529
01:17:45,439 --> 01:17:47,519
Speaker 1: writes in on the website rich on tech Dot tv

1530
01:17:47,840 --> 01:17:51,400
Speaker 1: uh in Covena, what password manager app do you use?

1531
01:17:51,560 --> 01:17:53,960
Speaker 1: Thank you you are the best? Well, thank you, Diana,

1532
01:17:54,000 --> 01:17:59,280
Speaker 1: You're the best. So my recommendation for password managers, let

1533
01:17:59,280 --> 01:18:04,040
Speaker 1: me go through is various fold Number one, yes, you

1534
01:18:04,040 --> 01:18:07,640
Speaker 1: should be using one. Number two. Here's my recommendations. If

1535
01:18:07,680 --> 01:18:10,679
Speaker 1: you are only using Apple products, if you use nothing

1536
01:18:10,720 --> 01:18:13,960
Speaker 1: else in the world except Apple products, go ahead and

1537
01:18:14,120 --> 01:18:17,559
Speaker 1: just use iCloud keychain. It's built in. It's simple, it's

1538
01:18:17,560 --> 01:18:21,080
Speaker 1: across all your Apple stuff. That includes Safari by the way,

1539
01:18:21,160 --> 01:18:23,840
Speaker 1: So if you're using Safari and you know, let's say

1540
01:18:23,840 --> 01:18:26,240
Speaker 1: you have a Mac computer, an iPad, and an iPhone,

1541
01:18:26,280 --> 01:18:29,679
Speaker 1: and you're using all Apple stuff, go ahead use iCloud keychain. Great,

1542
01:18:29,720 --> 01:18:34,160
Speaker 1: it's free, it's included, and it's simple. If you are

1543
01:18:34,240 --> 01:18:39,160
Speaker 1: using Chrome as your web browser and you want something

1544
01:18:39,200 --> 01:18:41,680
Speaker 1: that's simple and built into Google, then you can go

1545
01:18:41,760 --> 01:18:46,040
Speaker 1: ahead and use Chrome's password manager and you can actually

1546
01:18:46,040 --> 01:18:48,679
Speaker 1: see if you have passwords stored in here by going

1547
01:18:48,680 --> 01:18:52,880
Speaker 1: to passwords dot Google dot com and that will bring

1548
01:18:52,960 --> 01:18:55,640
Speaker 1: up your Google passwords if you have them. Some of

1549
01:18:55,680 --> 01:18:58,400
Speaker 1: you may already have them in there, but again that

1550
01:18:58,479 --> 01:19:01,400
Speaker 1: will work on Chrome. It will fill in your passwords

1551
01:19:01,400 --> 01:19:05,240
Speaker 1: when you're browsing the web. It also works on your

1552
01:19:05,320 --> 01:19:08,000
Speaker 1: iPhone or Android as well. On iPhone, you have to

1553
01:19:08,000 --> 01:19:10,800
Speaker 1: go into settings and look for autofill and if you

1554
01:19:10,840 --> 01:19:14,160
Speaker 1: have the Google app or the Chrome web browser, you

1555
01:19:14,200 --> 01:19:19,320
Speaker 1: can fill those passwords across your entire phone using Google Now.

1556
01:19:19,960 --> 01:19:23,280
Speaker 1: I do think personally that a third party password manager

1557
01:19:23,320 --> 01:19:25,680
Speaker 1: is always the best way to go, and so for

1558
01:19:25,760 --> 01:19:29,360
Speaker 1: a free solution, I like Bitwarden. And what I like

1559
01:19:29,360 --> 01:19:32,880
Speaker 1: about bitwarden is that it is very full featured and

1560
01:19:33,240 --> 01:19:37,200
Speaker 1: it's free, so you can pretty much use bitwarden across

1561
01:19:37,240 --> 01:19:41,080
Speaker 1: all of your devices for free, and it works on

1562
01:19:41,120 --> 01:19:44,240
Speaker 1: a variety of platforms. The main thing to know about

1563
01:19:44,720 --> 01:19:47,840
Speaker 1: these password managers is that they lock you in once

1564
01:19:47,840 --> 01:19:50,240
Speaker 1: you get a whole bunch of passwords into them, and

1565
01:19:50,280 --> 01:19:53,400
Speaker 1: you're paying every month or every year. It's tough to leave.

1566
01:19:53,439 --> 01:19:55,400
Speaker 1: I mean you can, but most people don't want to

1567
01:19:55,400 --> 01:19:58,960
Speaker 1: do that. So Bitwarden is free and you get unlimited devices.

1568
01:20:00,040 --> 01:20:02,479
Speaker 1: That is pretty nice, and it works across a whole

1569
01:20:02,479 --> 01:20:04,040
Speaker 1: bunch of devices. And the thing to look for in

1570
01:20:04,080 --> 01:20:06,960
Speaker 1: a good password manager is the amount of devices you

1571
01:20:07,000 --> 01:20:10,960
Speaker 1: can install it on, and also you know how much

1572
01:20:10,960 --> 01:20:13,280
Speaker 1: it costs. Now if you want to step up from there,

1573
01:20:13,280 --> 01:20:16,680
Speaker 1: if you want some extra features, then I like a

1574
01:20:16,720 --> 01:20:20,360
Speaker 1: password manager called dash Lane. And there's also one called

1575
01:20:20,439 --> 01:20:25,000
Speaker 1: one password, uh one the number one and then password

1576
01:20:25,280 --> 01:20:28,520
Speaker 1: and again these work across all of your different devices,

1577
01:20:28,560 --> 01:20:30,320
Speaker 1: and that's the thing you want to look for. Maybe

1578
01:20:30,439 --> 01:20:33,280
Speaker 1: use an Android phone with a Mac computer, Maybe use

1579
01:20:33,320 --> 01:20:36,080
Speaker 1: a Windows computer with an iPhone. You want something that

1580
01:20:36,120 --> 01:20:38,639
Speaker 1: works across all of these devices, that you can fill

1581
01:20:38,680 --> 01:20:42,600
Speaker 1: your passwords easily no matter what device you're on, and

1582
01:20:42,640 --> 01:20:44,840
Speaker 1: if you have to pay for it, I mean, look,

1583
01:20:45,120 --> 01:20:47,439
Speaker 1: I think at this point, you know Bitwarden is a

1584
01:20:47,439 --> 01:20:50,240
Speaker 1: great free password manager, but if you have to pay.

1585
01:20:50,800 --> 01:20:54,720
Speaker 1: You know, this is they're not that expensive, So I

1586
01:20:54,760 --> 01:20:57,360
Speaker 1: would you know, if you want to support these companies

1587
01:20:57,360 --> 01:20:59,559
Speaker 1: that are you know, saving your passwords for you, go ahead,

1588
01:20:59,560 --> 01:21:02,960
Speaker 1: but is free, So that one's always nice, But that's

1589
01:21:02,960 --> 01:21:05,559
Speaker 1: what I recommend. So I don't think there's one size

1590
01:21:05,600 --> 01:21:08,640
Speaker 1: fits all for password managers because of the reasons I

1591
01:21:08,760 --> 01:21:12,040
Speaker 1: just explained. Thanks for the question, appreciate it. Rich on

1592
01:21:12,120 --> 01:21:14,680
Speaker 1: Tech dot tv is the website phone number eight eight

1593
01:21:14,720 --> 01:21:17,679
Speaker 1: eight rich one O one eight eight eight seven four

1594
01:21:17,760 --> 01:21:20,160
Speaker 1: two four one zero one. We've got a great guest

1595
01:21:20,200 --> 01:21:24,160
Speaker 1: coming up this hour, Troy Hunt. He's gonna talk about

1596
01:21:24,439 --> 01:21:27,200
Speaker 1: what to do when your personal information is exposed in

1597
01:21:27,240 --> 01:21:29,320
Speaker 1: a data breach, plus more of your questions coming up

1598
01:21:29,400 --> 01:21:34,639
Speaker 1: right here on rich on Tech. Welcome back to rich

1599
01:21:34,720 --> 01:21:38,040
Speaker 1: on Tech. Rich Demiro here hanging out with you, talking

1600
01:21:38,120 --> 01:21:41,160
Speaker 1: technology at triple eight rich one O one. That's eight

1601
01:21:41,200 --> 01:21:44,439
Speaker 1: eight eight seven four to two four one zero one.

1602
01:21:46,560 --> 01:21:50,519
Speaker 1: Email for the show rich on Tech dot tv. There's

1603
01:21:50,560 --> 01:21:54,080
Speaker 1: the website. You can email me there or you can

1604
01:21:54,160 --> 01:21:55,519
Speaker 1: let me let me tell you about what's on the

1605
01:21:55,520 --> 01:21:59,160
Speaker 1: website real quick while I'm here. So a couple things.

1606
01:21:59,600 --> 01:22:01,559
Speaker 1: It's it's a little bit different than it has been

1607
01:22:01,600 --> 01:22:03,519
Speaker 1: in the past, so if you haven't been in a while,

1608
01:22:03,600 --> 01:22:07,160
Speaker 1: check it out. Redesigned it and hopefully it's easy and

1609
01:22:07,240 --> 01:22:10,360
Speaker 1: self explanatory. But up at the top, I've got links

1610
01:22:10,400 --> 01:22:14,439
Speaker 1: for my podcast, my TV segments tell you about the

1611
01:22:14,560 --> 01:22:16,880
Speaker 1: radio show. Then there's a light bulb. The light bulb

1612
01:22:16,920 --> 01:22:19,639
Speaker 1: will give you real time links to whatever I mentioned

1613
01:22:19,640 --> 01:22:22,479
Speaker 1: on the show. So if you're listening live and you say, oh,

1614
01:22:22,520 --> 01:22:23,960
Speaker 1: what was that, and you just said, just click the

1615
01:22:24,040 --> 01:22:27,120
Speaker 1: light bulb. Then you've got contact, which is my email,

1616
01:22:27,760 --> 01:22:30,040
Speaker 1: and front and center on the website is my newsletter.

1617
01:22:30,240 --> 01:22:32,400
Speaker 1: So if you read the newsletter, it's a lot of

1618
01:22:32,439 --> 01:22:35,080
Speaker 1: good information in there. I send one out every week typically,

1619
01:22:35,439 --> 01:22:38,040
Speaker 1: And then you can scroll down and see my TV segments.

1620
01:22:39,280 --> 01:22:42,520
Speaker 1: Let's see what else the podcast and some interesting interviews.

1621
01:22:43,000 --> 01:22:45,280
Speaker 1: And then on the right you can see the social

1622
01:22:45,360 --> 01:22:47,599
Speaker 1: media links that I've got on there, and I added

1623
01:22:47,640 --> 01:22:51,679
Speaker 1: a new one referral links, so if there's different products

1624
01:22:51,720 --> 01:22:53,720
Speaker 1: or things that I like, I can throw them in

1625
01:22:53,760 --> 01:22:55,519
Speaker 1: there and then you get a couple bucks off if

1626
01:22:55,560 --> 01:23:00,080
Speaker 1: you try them out. And let's talk about YouTube. I

1627
01:23:00,120 --> 01:23:03,679
Speaker 1: thought this was interesting. So if you have an Apple TV,

1628
01:23:04,040 --> 01:23:07,800
Speaker 1: they have that default screen saver that is basically those

1629
01:23:07,880 --> 01:23:12,400
Speaker 1: beautiful videos that Apple has shot, you know, all kinds

1630
01:23:12,400 --> 01:23:15,160
Speaker 1: of cool landscapes and things which a lot of people

1631
01:23:15,240 --> 01:23:20,200
Speaker 1: have grown to love. But YouTube has gotten slick and

1632
01:23:20,280 --> 01:23:24,479
Speaker 1: now they show their own screen saver on Apple TV

1633
01:23:24,920 --> 01:23:27,400
Speaker 1: and this comes from nine to five MAC. People are,

1634
01:23:27,400 --> 01:23:30,080
Speaker 1: I guess, complaining, saying, wait a second, why is YouTube

1635
01:23:30,680 --> 01:23:34,599
Speaker 1: hijacking my Apple TV screensaver that I know and love.

1636
01:23:35,640 --> 01:23:39,000
Speaker 1: So when a video is paused, the YouTube screen saver

1637
01:23:39,160 --> 01:23:43,639
Speaker 1: shows a zooming slide show of YouTube thumbnail art. Now

1638
01:23:43,840 --> 01:23:46,160
Speaker 1: that's probably not very exciting when you're used to these

1639
01:23:46,200 --> 01:23:49,880
Speaker 1: beautiful like Grand Canyon kind of landscapes. If you don't

1640
01:23:49,920 --> 01:23:52,680
Speaker 1: have a video pause, the YouTube screen saver shows a

1641
01:23:52,760 --> 01:23:57,280
Speaker 1: screen show, a screen show of a slideshow of generic

1642
01:23:57,360 --> 01:24:00,439
Speaker 1: still images from videos. Either way, these both don't sound good.

1643
01:24:00,479 --> 01:24:05,840
Speaker 1: I have not seen this on my Apple TV. But yeah,

1644
01:24:05,960 --> 01:24:11,519
Speaker 1: that's interesting. I have seen a very big trend by

1645
01:24:11,560 --> 01:24:14,519
Speaker 1: all these streaming apps where when you pause the streaming app,

1646
01:24:14,560 --> 01:24:17,479
Speaker 1: they show an AD and I thought that was pretty

1647
01:24:17,520 --> 01:24:22,080
Speaker 1: interesting because it's actually quite genius because it gets your attention.

1648
01:24:22,520 --> 01:24:24,240
Speaker 1: You pause your movie, and all of a sudden it

1649
01:24:24,240 --> 01:24:26,280
Speaker 1: shows an AD. Now I have not seen this on Netflix,

1650
01:24:26,320 --> 01:24:29,040
Speaker 1: but I have seen it on Peacock and I think

1651
01:24:29,080 --> 01:24:34,000
Speaker 1: Direct TV had it and maybe HBO Max. But the

1652
01:24:34,040 --> 01:24:37,800
Speaker 1: workaround if you see if you're seeing the YouTube slide show,

1653
01:24:37,840 --> 01:24:40,879
Speaker 1: when you want to see your Apple TV slideshow, basically

1654
01:24:40,920 --> 01:24:43,000
Speaker 1: you go into the settings on your Apple TV, look

1655
01:24:43,040 --> 01:24:46,360
Speaker 1: for screensaver, and you want to start the screensaver now

1656
01:24:46,400 --> 01:24:50,439
Speaker 1: after two minutes, and that way it kind of it

1657
01:24:50,479 --> 01:24:57,080
Speaker 1: goes before the YouTube screensaver. So, yeah, I thought this

1658
01:24:57,200 --> 01:25:01,320
Speaker 1: was pretty funny. There is a keyboard me bobo. Did

1659
01:25:01,320 --> 01:25:03,559
Speaker 1: you see this on Twitter? I don't know if you

1660
01:25:03,600 --> 01:25:08,000
Speaker 1: saw this, but there's this meme where it's like, look

1661
01:25:08,080 --> 01:25:13,559
Speaker 1: between the two letters and it basically urges users mostly

1662
01:25:13,600 --> 01:25:16,240
Speaker 1: on what's that? Did you see it?

1663
01:25:16,280 --> 01:25:16,400
Speaker 2: Oh?

1664
01:25:16,479 --> 01:25:18,719
Speaker 1: Yeah, I mean come on, I thought it was pretty funny.

1665
01:25:18,800 --> 01:25:21,439
Speaker 1: It's hilarious and creative. Yeah, I'm wondering who was at

1666
01:25:21,439 --> 01:25:24,360
Speaker 1: boord to realize something like that. Did you so you

1667
01:25:24,360 --> 01:25:26,400
Speaker 1: you saw this and you kind of looked. So one

1668
01:25:26,400 --> 01:25:30,040
Speaker 1: of the examples was, uh, someone would say like, uh,

1669
01:25:30,320 --> 01:25:32,840
Speaker 1: will you go out with me? And the person would

1670
01:25:32,880 --> 01:25:35,680
Speaker 1: say like sure, look between the letters H and L

1671
01:25:35,760 --> 01:25:39,560
Speaker 1: on your keyboard and JK, yeah.

1672
01:25:39,360 --> 01:25:41,320
Speaker 5: Just kidding it's.

1673
01:25:40,640 --> 01:25:43,000
Speaker 1: Kind of funny. So people are doing all, you know.

1674
01:25:43,200 --> 01:25:46,280
Speaker 1: So obviously I was sitting there like searching the keyboard

1675
01:25:46,400 --> 01:25:47,920
Speaker 1: for something that I could do. So here's the one

1676
01:25:47,960 --> 01:25:50,479
Speaker 1: that I came up with. I said, uh oh, my

1677
01:25:50,600 --> 01:25:53,800
Speaker 1: kid came home with his report card today. I asked

1678
01:25:53,880 --> 01:25:56,920
Speaker 1: him how he did. He said, look between the D

1679
01:25:57,120 --> 01:26:02,040
Speaker 1: and the G and what is that? And F Yeah,

1680
01:26:02,120 --> 01:26:04,080
Speaker 1: you know, goodwill, you'll say as they bring it home.

1681
01:26:04,120 --> 01:26:06,200
Speaker 1: No help on that report. No, I know they're not,

1682
01:26:06,479 --> 01:26:08,719
Speaker 1: but I just, I mean, I don't know. I thought

1683
01:26:08,720 --> 01:26:10,720
Speaker 1: this was pretty funny. It's one of those things where, like,

1684
01:26:11,680 --> 01:26:13,559
Speaker 1: you know, it's just the I don't know where these

1685
01:26:13,600 --> 01:26:15,880
Speaker 1: things come from. I mean, if I read more of

1686
01:26:15,920 --> 01:26:17,599
Speaker 1: this story that I'm telling you about, i'd probably find

1687
01:26:17,600 --> 01:26:21,200
Speaker 1: out where it was. Uh oh. It first emerged in

1688
01:26:21,240 --> 01:26:23,960
Speaker 1: twenty twenty one, I guess. Wow. Okay, so this has

1689
01:26:24,000 --> 01:26:26,400
Speaker 1: been around for a while, but it just popped up

1690
01:26:26,439 --> 01:26:29,519
Speaker 1: on Twitter. So if you see these things, you know

1691
01:26:29,560 --> 01:26:31,519
Speaker 1: now you know what they mean. I just, you know,

1692
01:26:31,640 --> 01:26:34,120
Speaker 1: I find this. I'm not a fan of all the

1693
01:26:34,160 --> 01:26:37,720
Speaker 1: internet culture, like the meme stuff that pops up. It's creative, Yeah,

1694
01:26:37,760 --> 01:26:39,960
Speaker 1: it's crazy, very creative. And I was really trying to

1695
01:26:40,000 --> 01:26:42,599
Speaker 1: find one. I did one that fell flat. I said,

1696
01:26:42,600 --> 01:26:45,160
Speaker 1: oh my gosh, these keyboard memes have gotten out of control.

1697
01:26:45,680 --> 01:26:48,680
Speaker 1: I just heard Dave Matthews renamed his famous song. You

1698
01:26:48,680 --> 01:26:50,960
Speaker 1: know he's got a song called the Space Between. Yeah,

1699
01:26:51,080 --> 01:26:54,599
Speaker 1: I said, he renamed his song to look between the

1700
01:26:54,640 --> 01:26:57,479
Speaker 1: C and the B. And what does it point to?

1701
01:26:59,000 --> 01:27:00,160
Speaker 5: Okay, I'm telling them, I'm Michael Off.

1702
01:27:00,240 --> 01:27:05,080
Speaker 1: Now there's a V and at points to the space

1703
01:27:05,160 --> 01:27:08,240
Speaker 1: bar the space between. Anyway, that one was really tough.

1704
01:27:08,320 --> 01:27:11,320
Speaker 1: I think that actually got like there was physical crickets

1705
01:27:11,360 --> 01:27:13,920
Speaker 1: on my Twitter timeline because people were just like, no, Rich,

1706
01:27:13,960 --> 01:27:16,479
Speaker 1: I think that was your nerdiness coming out. Was I

1707
01:27:16,520 --> 01:27:20,080
Speaker 1: was just reaching. I was reaching this strong. That was

1708
01:27:20,120 --> 01:27:22,439
Speaker 1: a really strong reach. It just did not work. So

1709
01:27:22,720 --> 01:27:24,880
Speaker 1: I thought my my report card one was pretty good though.

1710
01:27:24,960 --> 01:27:26,680
Speaker 1: That one was good. I laughed at that one. I

1711
01:27:26,720 --> 01:27:29,519
Speaker 1: saw it all right. How many times have you gotten

1712
01:27:29,560 --> 01:27:32,240
Speaker 1: an alert? Oh, your information has shown up on the

1713
01:27:32,320 --> 01:27:34,920
Speaker 1: dark web, or your information has been exposed in a

1714
01:27:35,000 --> 01:27:38,400
Speaker 1: data breach? Coming up, Troy Hunt, creator of Have I

1715
01:27:38,479 --> 01:27:42,280
Speaker 1: Been Poned dot Com, is gonna explain what to do

1716
01:27:42,360 --> 01:27:46,320
Speaker 1: when your personal information is exposed. You're listening to rich

1717
01:27:46,400 --> 01:27:50,719
Speaker 1: on Tech. Welcome back to rich On Tech. Rich DeMuro

1718
01:27:50,840 --> 01:27:54,000
Speaker 1: here hanging out with you talking technology at Triple eight

1719
01:27:54,200 --> 01:27:57,360
Speaker 1: Rich one oh one. That's eight eight eight seven four

1720
01:27:57,360 --> 01:28:00,960
Speaker 1: to two four one zero one. Well you've probably heard

1721
01:28:00,960 --> 01:28:03,760
Speaker 1: me talk about the website Have I Been Poned? This

1722
01:28:03,840 --> 01:28:06,800
Speaker 1: is a data breach website that lets you see if

1723
01:28:06,840 --> 01:28:10,120
Speaker 1: your personal information has been compromised. Joining me now is

1724
01:28:10,160 --> 01:28:14,519
Speaker 1: the guy who created it, Troy Hunt, a web security consultant. Troy,

1725
01:28:14,520 --> 01:28:16,120
Speaker 1: thanks so much for on the show today.

1726
01:28:16,360 --> 01:28:19,320
Speaker 5: Hey, Rich, thanks for having me so explain to me

1727
01:28:19,640 --> 01:28:20,320
Speaker 5: the website.

1728
01:28:20,960 --> 01:28:23,800
Speaker 1: First off, the name I've you've probably heard it said

1729
01:28:23,840 --> 01:28:24,920
Speaker 1: wrong a million times?

1730
01:28:24,960 --> 01:28:25,800
Speaker 5: Did I say it right?

1731
01:28:25,840 --> 01:28:26,800
Speaker 1: And what does that mean?

1732
01:28:27,520 --> 01:28:29,040
Speaker 5: Yeah? I think you did a pretty good job of it.

1733
01:28:29,240 --> 01:28:33,360
Speaker 8: Look, it's a gaming culture reference, which is a mispronunciation

1734
01:28:33,439 --> 01:28:35,200
Speaker 8: of owned. So if you look at your keyboard, the

1735
01:28:35,280 --> 01:28:38,120
Speaker 8: owned the P key right next to each other, legend

1736
01:28:38,120 --> 01:28:39,640
Speaker 8: has it someone.

1737
01:28:39,360 --> 01:28:40,599
Speaker 5: Type poned instead of owned?

1738
01:28:40,640 --> 01:28:42,679
Speaker 8: And then the name stuck is in You know, Hey,

1739
01:28:42,680 --> 01:28:44,559
Speaker 8: I've just like shot you in the game, I've owned

1740
01:28:44,600 --> 01:28:45,240
Speaker 8: you puned you.

1741
01:28:45,400 --> 01:28:48,080
Speaker 5: So now having been honed.

1742
01:28:47,920 --> 01:28:50,760
Speaker 8: In information security context is more around having had some

1743
01:28:50,800 --> 01:28:54,559
Speaker 8: sort of compromise to you in your Digital Life got it?

1744
01:28:54,640 --> 01:28:57,599
Speaker 1: Okay, very good, Now we know. So the website, let's

1745
01:28:57,600 --> 01:29:01,000
Speaker 1: you see if your personal information has been compromised. Explain

1746
01:29:01,160 --> 01:29:03,719
Speaker 1: kind of the functionality of this website and what made

1747
01:29:03,720 --> 01:29:04,400
Speaker 1: you come up with that.

1748
01:29:05,360 --> 01:29:06,679
Speaker 5: Well, look, it's really pretty simple.

1749
01:29:06,680 --> 01:29:09,040
Speaker 8: When there's a data breach and the data's spread out

1750
01:29:09,040 --> 01:29:11,640
Speaker 8: there around the web to some extent or another, Have

1751
01:29:11,720 --> 01:29:14,320
Speaker 8: I Been poned? Aggregates it and that puts the email

1752
01:29:14,360 --> 01:29:15,680
Speaker 8: addresses in there, and then you go along and put

1753
01:29:15,720 --> 01:29:18,320
Speaker 8: your email address in it says well, your data has

1754
01:29:18,360 --> 01:29:21,760
Speaker 8: been in a data breach or poned as the term is,

1755
01:29:22,439 --> 01:29:25,280
Speaker 8: in these various locations. So for example, maybe you're in

1756
01:29:25,400 --> 01:29:27,920
Speaker 8: the drop box data breach or the LinkedIn data breach,

1757
01:29:28,439 --> 01:29:30,680
Speaker 8: and this is one central repository that can give you

1758
01:29:30,680 --> 01:29:31,600
Speaker 8: a pretty good overview of that.

1759
01:29:32,320 --> 01:29:34,799
Speaker 1: How do you find the data that's in these breaches?

1760
01:29:35,960 --> 01:29:37,280
Speaker 5: Yeah, look, it's fascinating.

1761
01:29:37,720 --> 01:29:40,000
Speaker 8: Have I Been Paying started just over ten years ago,

1762
01:29:40,240 --> 01:29:42,240
Speaker 8: and when I initially started it, I went out and

1763
01:29:42,280 --> 01:29:45,040
Speaker 8: found the data and it was primarily the Adobe data

1764
01:29:45,040 --> 01:29:47,800
Speaker 8: breach from twenty twenty thirteen or was twenty thirteen, which

1765
01:29:47,800 --> 01:29:51,720
Speaker 8: made me started, and over the course of time that

1766
01:29:52,000 --> 01:29:53,760
Speaker 8: very quickly people started to turn around and go, hey,

1767
01:29:53,800 --> 01:29:55,640
Speaker 8: look there's all these other things out here, you know,

1768
01:29:55,760 --> 01:29:58,320
Speaker 8: let us send you the data breach for the ones

1769
01:29:58,360 --> 01:30:01,360
Speaker 8: I mentioned, Dropbox, Adobe, all these other things. As of today,

1770
01:30:01,400 --> 01:30:04,679
Speaker 8: there's seven hundred and sixty seven data breaches in there,

1771
01:30:05,080 --> 01:30:08,120
Speaker 8: mostly from community contributions, people popping up saying hey, this

1772
01:30:08,360 --> 01:30:11,439
Speaker 8: data probably should be searchable and impacted parties should know

1773
01:30:11,479 --> 01:30:11,840
Speaker 8: about it.

1774
01:30:12,560 --> 01:30:14,559
Speaker 1: What kind of information can you search? You said, the

1775
01:30:14,640 --> 01:30:18,080
Speaker 1: email address. So you search your email address, it shows

1776
01:30:18,160 --> 01:30:20,120
Speaker 1: up in the breach, and then what how do you

1777
01:30:20,200 --> 01:30:21,000
Speaker 1: use that information?

1778
01:30:22,000 --> 01:30:22,880
Speaker 5: Yeah? Good question.

1779
01:30:23,040 --> 01:30:25,760
Speaker 8: So the data breach, depending on the nature of the breach,

1780
01:30:25,800 --> 01:30:28,120
Speaker 8: there's all sorts of different information compromised.

1781
01:30:28,520 --> 01:30:28,720
Speaker 1: Yeah.

1782
01:30:28,720 --> 01:30:30,880
Speaker 8: I keep mentioning LinkedIn and Dropbox because this is the

1783
01:30:30,960 --> 01:30:33,959
Speaker 8: names that most people will know. They had email addresses

1784
01:30:34,000 --> 01:30:36,479
Speaker 8: and they had passwords and that was about it. Many

1785
01:30:36,479 --> 01:30:38,439
Speaker 8: people would have heard of things like Ashley Madison back

1786
01:30:38,439 --> 01:30:40,760
Speaker 8: in twenty fifteen, where it's like, well, now this is

1787
01:30:40,800 --> 01:30:44,000
Speaker 8: a this is a hookup site. Imagine the sorts of

1788
01:30:44,040 --> 01:30:46,960
Speaker 8: personal information that you leave on a hookup site. Now

1789
01:30:47,000 --> 01:30:48,519
Speaker 8: none of that goes and they have I been paying?

1790
01:30:48,560 --> 01:30:50,240
Speaker 8: The only thing goes in there is email addresses and

1791
01:30:50,280 --> 01:30:52,400
Speaker 8: then it comes back and says, hey, look, you're in Dropbox,

1792
01:30:52,400 --> 01:30:55,000
Speaker 8: so your email address and your password are at risk. You're

1793
01:30:55,000 --> 01:30:57,960
Speaker 8: in National Madison, so your email address, your password, and

1794
01:30:58,000 --> 01:30:59,680
Speaker 8: your data, birth and your sexuality, and you find on

1795
01:30:59,760 --> 01:31:02,080
Speaker 8: ready all of these other things are in there as well.

1796
01:31:02,160 --> 01:31:04,360
Speaker 8: And then you need to decide what action you have

1797
01:31:04,400 --> 01:31:05,439
Speaker 8: to take to protect yourself.

1798
01:31:05,880 --> 01:31:08,880
Speaker 1: What are kind of your security recommendations for the average

1799
01:31:08,920 --> 01:31:13,560
Speaker 1: person to proactively protect their online privacy.

1800
01:31:14,280 --> 01:31:17,880
Speaker 8: Look, the number one thing by a massive margin is

1801
01:31:18,080 --> 01:31:21,479
Speaker 8: not reusing passwords. And the one piece of product place

1802
01:31:21,520 --> 01:31:24,599
Speaker 8: that I have on the website is for a password manager.

1803
01:31:24,600 --> 01:31:27,479
Speaker 8: Because the only way we can keep our passwords genuinely

1804
01:31:27,520 --> 01:31:29,240
Speaker 8: strong and unique is we need a.

1805
01:31:29,200 --> 01:31:30,080
Speaker 5: Tool to do it.

1806
01:31:30,680 --> 01:31:32,639
Speaker 8: And what we're saying with many of these data breaches,

1807
01:31:32,640 --> 01:31:34,840
Speaker 8: they begin by password reuse. So maybe it was an

1808
01:31:34,880 --> 01:31:39,800
Speaker 8: administrator somewhere reuse the same password in one location got compromised,

1809
01:31:39,800 --> 01:31:42,040
Speaker 8: and then that password use to access the.

1810
01:31:42,080 --> 01:31:44,320
Speaker 5: Database on another service. For example.

1811
01:31:44,640 --> 01:31:47,600
Speaker 8: We see many data breaches that are the result of

1812
01:31:47,600 --> 01:31:50,000
Speaker 8: things like credential stuffing. So this is where we get

1813
01:31:50,040 --> 01:31:53,960
Speaker 8: lots of data breaches. Email adresses and passwords leaked, packers

1814
01:31:53,960 --> 01:31:56,400
Speaker 8: get them, they join more together. Sometimes there's billions of

1815
01:31:56,400 --> 01:31:59,040
Speaker 8: email a dress password pairs, and then they go, let's

1816
01:31:59,080 --> 01:32:00,800
Speaker 8: just go and try them on all the other websites,

1817
01:32:01,120 --> 01:32:02,440
Speaker 8: and it's mass automated.

1818
01:32:02,560 --> 01:32:04,360
Speaker 5: It's done at really really high volumes.

1819
01:32:04,880 --> 01:32:08,639
Speaker 8: And suddenly, because you've reused your password across sites, someone's

1820
01:32:08,640 --> 01:32:11,360
Speaker 8: now into your social media, a council or whatever else

1821
01:32:11,400 --> 01:32:11,760
Speaker 8: it may be.

1822
01:32:11,800 --> 01:32:13,280
Speaker 5: Where you've you've readused those credentials.

1823
01:32:14,280 --> 01:32:16,040
Speaker 1: How often do you think someone should be checking your

1824
01:32:16,080 --> 01:32:18,800
Speaker 1: website when they hear the headlines? I mean, recently we

1825
01:32:18,880 --> 01:32:22,280
Speaker 1: had the AT and T breach, we had a Roku hack.

1826
01:32:22,640 --> 01:32:24,840
Speaker 1: So do you go to the website every time you

1827
01:32:24,840 --> 01:32:26,000
Speaker 1: hear about one of these things?

1828
01:32:27,120 --> 01:32:29,240
Speaker 8: Look at easy answer is no, because there's a free

1829
01:32:29,280 --> 01:32:31,840
Speaker 8: notification service. Put your email address in there and you'll

1830
01:32:31,840 --> 01:32:34,439
Speaker 8: get an email from me if there's a new data

1831
01:32:34,439 --> 01:32:37,320
Speaker 8: breach that impacts you. The AT and T data is

1832
01:32:37,320 --> 01:32:40,400
Speaker 8: already in there, Roku has not turned up. It sounds

1833
01:32:40,439 --> 01:32:42,840
Speaker 8: like Roku is actually an example of the credential stuff

1834
01:32:42,840 --> 01:32:45,160
Speaker 8: when we just spoke about where it's not that they

1835
01:32:45,200 --> 01:32:48,439
Speaker 8: have a vulnerability in code per se, but hey, people

1836
01:32:49,040 --> 01:32:50,840
Speaker 8: use the same password on LinkedIn is what they do

1837
01:32:50,880 --> 01:32:53,120
Speaker 8: in their streaming media box and you know people are

1838
01:32:53,120 --> 01:32:55,600
Speaker 8: in there, so anyway, if that turns up, that are

1839
01:32:55,640 --> 01:32:57,320
Speaker 8: going to have a Van Paine and people get an

1840
01:32:57,360 --> 01:32:59,519
Speaker 8: automatic email if you leave it on the website.

1841
01:33:00,040 --> 01:33:02,560
Speaker 1: What are the kinds of security questions you're getting and

1842
01:33:02,920 --> 01:33:06,120
Speaker 1: what are we facing moving forward? Obviously AI is probably

1843
01:33:06,200 --> 01:33:10,360
Speaker 1: going to play a pretty big role in security moving forward.

1844
01:33:10,800 --> 01:33:14,080
Speaker 8: You know, probably the most prevalent issues at the moment,

1845
01:33:14,080 --> 01:33:15,760
Speaker 8: and one of the most common questions is when we

1846
01:33:15,800 --> 01:33:16,720
Speaker 8: get rid of passwords?

1847
01:33:17,000 --> 01:33:19,120
Speaker 5: You know, like it is there a passwordless future?

1848
01:33:19,120 --> 01:33:20,880
Speaker 8: And the sort of joke about it a little bit

1849
01:33:20,880 --> 01:33:23,519
Speaker 8: because I remember so clearly ten years ago people saying,

1850
01:33:23,560 --> 01:33:25,479
Speaker 8: you know, it's the password dead yet when we're gonna

1851
01:33:25,479 --> 01:33:27,840
Speaker 8: get rid of passwords? And that the truth is we've

1852
01:33:27,840 --> 01:33:30,320
Speaker 8: got more now than what we ever have had. We

1853
01:33:30,360 --> 01:33:31,200
Speaker 8: are getting very.

1854
01:33:31,120 --> 01:33:32,480
Speaker 5: Good password alternatives.

1855
01:33:33,080 --> 01:33:35,639
Speaker 8: People might have seen past keys reference in the past,

1856
01:33:35,720 --> 01:33:38,840
Speaker 8: lots of services you can use past keys on. We

1857
01:33:38,920 --> 01:33:42,719
Speaker 8: have things like second factor authentication, universal two factor keys

1858
01:33:42,720 --> 01:33:45,960
Speaker 8: you can check in the USB drive to authenticate. So

1859
01:33:46,000 --> 01:33:50,040
Speaker 8: we're moving in a direction where there are alternatives that

1860
01:33:50,120 --> 01:33:53,840
Speaker 8: The challenge we have is the friction of change and

1861
01:33:54,120 --> 01:33:56,439
Speaker 8: the one thing the poor password doesn't get enough credit.

1862
01:33:56,640 --> 01:33:59,320
Speaker 8: One thing the password does really, really well is everybody

1863
01:33:59,360 --> 01:34:00,320
Speaker 8: knows how to use it.

1864
01:34:00,600 --> 01:34:02,160
Speaker 5: My little kids know how to use.

1865
01:34:02,040 --> 01:34:04,400
Speaker 8: It, my parents know how to use Everyone knows how

1866
01:34:04,439 --> 01:34:07,000
Speaker 8: to use a password. And we're trying to sort of

1867
01:34:07,040 --> 01:34:09,320
Speaker 8: drag people from something that's very familiar and easy to

1868
01:34:09,400 --> 01:34:12,240
Speaker 8: use through to something that's much more secure but requires change.

1869
01:34:12,560 --> 01:34:14,519
Speaker 1: Do you like pass keys? Do you think that the

1870
01:34:14,600 --> 01:34:17,320
Speaker 1: average person should jump into that now or is it

1871
01:34:17,520 --> 01:34:19,400
Speaker 1: sort of something we should weak to do.

1872
01:34:20,240 --> 01:34:22,360
Speaker 8: Look, they're a good thing. I certainly use them in

1873
01:34:22,439 --> 01:34:25,240
Speaker 8: multiple locations. They have upsides and downsides which then get

1874
01:34:25,320 --> 01:34:27,519
Speaker 8: very difficult to explain to the average lay person, And

1875
01:34:27,520 --> 01:34:29,160
Speaker 8: I think the average person is, O, hang on, isn't

1876
01:34:29,200 --> 01:34:31,720
Speaker 8: that just another password? So yeah, it kind of is.

1877
01:34:32,760 --> 01:34:35,080
Speaker 8: You just don't have to remember it. Your device remembers

1878
01:34:35,120 --> 01:34:37,400
Speaker 8: it all right? Well, which device on my PC?

1879
01:34:37,560 --> 01:34:37,720
Speaker 2: Yeah?

1880
01:34:37,760 --> 01:34:39,040
Speaker 8: It could be your people. Well, then how do I

1881
01:34:39,080 --> 01:34:42,080
Speaker 8: sink it to my iPhone? Because I log into my

1882
01:34:42,120 --> 01:34:45,879
Speaker 8: social media from both services. So I think the consumer

1883
01:34:45,960 --> 01:34:48,680
Speaker 8: centric narrative around how these things work has just got

1884
01:34:48,680 --> 01:34:49,439
Speaker 8: a bit of a way to go.

1885
01:34:50,320 --> 01:34:52,400
Speaker 1: What have you learned in the ten years or so

1886
01:34:52,479 --> 01:34:53,920
Speaker 1: that you've had this website?

1887
01:34:54,080 --> 01:34:56,080
Speaker 5: So I think this is the lesson for me that

1888
01:34:56,280 --> 01:34:58,840
Speaker 5: data breaches are a bit of an inevitability and the

1889
01:34:58,880 --> 01:35:02,680
Speaker 5: way the organization handles it as the defining characteristic of

1890
01:35:02,720 --> 01:35:03,599
Speaker 5: how they'll be judged.

1891
01:35:04,040 --> 01:35:06,439
Speaker 1: What do you make of those services that purport to

1892
01:35:06,560 --> 01:35:09,120
Speaker 1: take down all of your information off the web?

1893
01:35:11,960 --> 01:35:15,720
Speaker 5: Well intentioned? We'll start with the positive. Well intentioned.

1894
01:35:15,880 --> 01:35:17,760
Speaker 8: So there are a lot of services out there that

1895
01:35:17,920 --> 01:35:22,000
Speaker 8: will usually for a fee, remove your data from data aggregators.

1896
01:35:22,240 --> 01:35:25,240
Speaker 8: So there are these things out there called data aggregators

1897
01:35:25,240 --> 01:35:27,439
Speaker 8: where you know how you like, You go to a website,

1898
01:35:27,439 --> 01:35:29,240
Speaker 8: you feel out of competition, and there's a little bit

1899
01:35:29,240 --> 01:35:31,439
Speaker 8: down the bottom and it says I agree to the

1900
01:35:31,479 --> 01:35:34,559
Speaker 8: terms and conditions, and I've read them, and you agree

1901
01:35:34,560 --> 01:35:34,800
Speaker 8: to it.

1902
01:35:34,920 --> 01:35:36,760
Speaker 5: You never read them, you agree to it.

1903
01:35:36,920 --> 01:35:39,280
Speaker 8: Somewhere in the terms and conditions that said we may

1904
01:35:39,400 --> 01:35:43,320
Speaker 8: use your data for a product enrichment or some rubbish

1905
01:35:43,360 --> 01:35:45,360
Speaker 8: like that, where they then sell that to other people.

1906
01:35:46,120 --> 01:35:49,680
Speaker 8: They're shady in my view, but they're legally operating. So

1907
01:35:49,760 --> 01:35:52,439
Speaker 8: the services that are out there offering to remove your

1908
01:35:52,479 --> 01:35:55,600
Speaker 8: data will remove it from services like that. Now, I

1909
01:35:55,600 --> 01:35:58,599
Speaker 8: don't want to get spam and marketing material, but what's

1910
01:35:58,680 --> 01:36:02,040
Speaker 8: much Worse than that is attacks and blackmail and extortion

1911
01:36:02,200 --> 01:36:04,840
Speaker 8: and identity theft. And that's what happens in the much

1912
01:36:04,840 --> 01:36:08,000
Speaker 8: shadier corner of the web, well beyond the reach of

1913
01:36:08,040 --> 01:36:10,679
Speaker 8: these services that remove your data. So when we see

1914
01:36:10,720 --> 01:36:13,280
Speaker 8: things like AT and C, you cannot be removed from

1915
01:36:13,320 --> 01:36:15,759
Speaker 8: the AT and T data reach because tens of thousands

1916
01:36:15,760 --> 01:36:17,840
Speaker 8: of people had it now because it's published on the

1917
01:36:17,880 --> 01:36:21,799
Speaker 8: Internet and it's easily downloaded by anyone. So my concern

1918
01:36:21,920 --> 01:36:24,400
Speaker 8: is that they're well intentioned. They do a good job

1919
01:36:24,400 --> 01:36:26,720
Speaker 8: of taking you out of the least dangerous places, but

1920
01:36:26,760 --> 01:36:28,439
Speaker 8: they can't take you out of the worst places.

1921
01:36:28,800 --> 01:36:31,320
Speaker 1: Troy Hunt tell us how to access the website.

1922
01:36:32,040 --> 01:36:34,479
Speaker 5: Have I been poned dot Com? That's like owned a

1923
01:36:34,479 --> 01:36:35,679
Speaker 5: bit with the p all.

1924
01:36:35,640 --> 01:36:38,160
Speaker 1: Right, Troy Hunt, web security consultant, thanks so much for

1925
01:36:38,280 --> 01:36:38,800
Speaker 1: joining me today.

1926
01:36:38,840 --> 01:36:41,920
Speaker 5: Appreciate it. Cheers rich the website.

1927
01:36:41,439 --> 01:36:46,320
Speaker 1: Once again, Have I been poned dot Com? Pwned? I'll

1928
01:36:46,320 --> 01:36:47,839
Speaker 1: put a link to it on my website.

1929
01:36:48,040 --> 01:36:49,679
Speaker 5: Rich on Tech dot TV.

1930
01:36:50,280 --> 01:36:56,920
Speaker 1: You are listening to you, Rich on Tech. This song

1931
01:36:57,080 --> 01:37:02,160
Speaker 1: goes out to Kim on the rich On Tech radio show.

1932
01:37:05,800 --> 01:37:10,200
Speaker 1: It's so good we played it twice. Welcome back to

1933
01:37:10,600 --> 01:37:14,200
Speaker 1: Rich on tech rich on tech dot tv is the

1934
01:37:14,240 --> 01:37:16,400
Speaker 1: website for the show. Trying to get through a couple

1935
01:37:16,479 --> 01:37:18,680
Speaker 1: of items of note here before we get to the

1936
01:37:18,680 --> 01:37:22,680
Speaker 1: feedback segment, so I might go a little fast, but

1937
01:37:22,760 --> 01:37:25,040
Speaker 1: everything's linked up on the website. Rich on tech dot

1938
01:37:25,120 --> 01:37:29,080
Speaker 1: tv hit the light bulb for the show notes Rabbit

1939
01:37:29,360 --> 01:37:34,640
Speaker 1: R one. This is a AI device. It's got a touchscreen,

1940
01:37:34,800 --> 01:37:38,000
Speaker 1: a scrolling wheel, a push to talk button, and the

1941
01:37:38,040 --> 01:37:41,599
Speaker 1: review units went out this week, so a couple people

1942
01:37:41,640 --> 01:37:43,479
Speaker 1: you actually had to buy one of these to get one.

1943
01:37:43,560 --> 01:37:45,920
Speaker 1: I did not get one. I feel like a lot

1944
01:37:45,920 --> 01:37:48,559
Speaker 1: of these AI products are very early stage and I

1945
01:37:48,640 --> 01:37:51,280
Speaker 1: just don't see the point compared to having your smartphone.

1946
01:37:52,280 --> 01:37:54,360
Speaker 1: Maybe I'll change my mind when a good one comes out,

1947
01:37:54,360 --> 01:37:57,599
Speaker 1: but this one is two hundred dollars. Early reviews say

1948
01:37:57,720 --> 01:38:02,840
Speaker 1: it is sort of unfinit limited buggy at launch, but

1949
01:38:02,920 --> 01:38:06,200
Speaker 1: it is an interesting gadget for AI tech enthusiasts and

1950
01:38:06,240 --> 01:38:10,640
Speaker 1: early adopters to experiment with. But it's not a smartphone

1951
01:38:10,680 --> 01:38:12,960
Speaker 1: replacement just yet. You could do things like ask it

1952
01:38:13,080 --> 01:38:18,760
Speaker 1: questions using AI, can take pictures of things and identify it.

1953
01:38:18,760 --> 01:38:21,520
Speaker 1: It's got integration with like Uber, door, Dash and Spotify.

1954
01:38:21,600 --> 01:38:23,439
Speaker 1: But again, all these things are much easier just to

1955
01:38:23,479 --> 01:38:25,720
Speaker 1: do on your phone, So keep an eye out for

1956
01:38:25,720 --> 01:38:28,320
Speaker 1: the rabbit are one and other AI devices. They're not

1957
01:38:28,439 --> 01:38:31,760
Speaker 1: there just yet. Better Business Bureau warning about a new

1958
01:38:31,840 --> 01:38:35,280
Speaker 1: scam text messaging scam where they send you a text

1959
01:38:35,360 --> 01:38:37,840
Speaker 1: that says you got to pay your toll for some

1960
01:38:37,880 --> 01:38:40,360
Speaker 1: sort of road that you went on, and it is

1961
01:38:40,640 --> 01:38:43,599
Speaker 1: not legitimate. I could see why they try this one

1962
01:38:43,600 --> 01:38:46,000
Speaker 1: because I've been on those toll roads where it's like, oh,

1963
01:38:46,160 --> 01:38:48,880
Speaker 1: just you know, you go on these roads and ride

1964
01:38:48,880 --> 01:38:51,040
Speaker 1: now pay later. You get a bill in the mail

1965
01:38:51,080 --> 01:38:53,920
Speaker 1: for like three hundred dollars, You're like what, So be

1966
01:38:54,000 --> 01:38:56,320
Speaker 1: careful if you get a text that says you have

1967
01:38:56,360 --> 01:38:59,599
Speaker 1: to pay a toll, be very very critical of that text.

1968
01:39:01,000 --> 01:39:05,800
Speaker 1: Ring is going to refund customers or sorry, the FTC

1969
01:39:06,120 --> 01:39:08,680
Speaker 1: is sending five point six million dollars in refunds to

1970
01:39:08,760 --> 01:39:12,240
Speaker 1: Ring customers as part of a settlement addressing privacy violations

1971
01:39:12,280 --> 01:39:14,840
Speaker 1: and security failures. I don't know if you remember this.

1972
01:39:14,840 --> 01:39:17,320
Speaker 1: This was a long time ago, but Ring had like

1973
01:39:17,360 --> 01:39:21,880
Speaker 1: employees that could see private videos without consent, and so

1974
01:39:21,960 --> 01:39:24,280
Speaker 1: they paid a fine to the FTC. Now the FTC

1975
01:39:24,360 --> 01:39:28,200
Speaker 1: is sending one hundred and seventeen forty four PayPal payments

1976
01:39:28,240 --> 01:39:31,600
Speaker 1: to eligible Ring customers who had certain devices during the

1977
01:39:31,640 --> 01:39:36,639
Speaker 1: timeframes when unauthorized access occurred. Now here's my concern here.

1978
01:39:37,120 --> 01:39:38,880
Speaker 1: You're going to get this, You're going to see scam

1979
01:39:39,000 --> 01:39:42,200
Speaker 1: artists trying to parlay this into a scam. So I

1980
01:39:42,320 --> 01:39:45,240
Speaker 1: gonna say, hey, we're the ftc We've got your Ring money.

1981
01:39:45,360 --> 01:39:48,000
Speaker 1: Just you know, fill out this information or log in

1982
01:39:48,000 --> 01:39:50,280
Speaker 1: with your PayPal, So be very critical of that as well.

1983
01:39:50,320 --> 01:39:54,040
Speaker 1: Even though this is legitimate, anything that's legitimate, the scam

1984
01:39:54,120 --> 01:39:57,840
Speaker 1: artists find a way to trick you. And then I

1985
01:39:57,840 --> 01:39:59,960
Speaker 1: thought this was pretty cool. This was in the Window

1986
01:40:00,200 --> 01:40:05,240
Speaker 1: Intelligence newsletter this week. An easy way to share files

1987
01:40:05,240 --> 01:40:08,519
Speaker 1: between any devices on your network. So you know, we've

1988
01:40:08,520 --> 01:40:11,240
Speaker 1: got quick Share, we've got nearby sharing, we've got air drop.

1989
01:40:11,360 --> 01:40:14,960
Speaker 1: This isn't a free open source tool, so if you're

1990
01:40:14,960 --> 01:40:17,439
Speaker 1: always sharing files between your devices and you want something

1991
01:40:17,479 --> 01:40:20,880
Speaker 1: that's quick and easy, it is called local send. The

1992
01:40:20,960 --> 01:40:26,000
Speaker 1: website is let me see local send dot org. There

1993
01:40:26,040 --> 01:40:30,920
Speaker 1: are apps for Windows, Mac, Linux, Android, and iOS. So

1994
01:40:31,000 --> 01:40:34,759
Speaker 1: you install this program and setup takes about fifteen seconds.

1995
01:40:34,840 --> 01:40:37,879
Speaker 1: Install the app, open it on your other device. Anything

1996
01:40:37,880 --> 01:40:41,160
Speaker 1: that's on the same network. You'll it'll show up on

1997
01:40:41,240 --> 01:40:43,800
Speaker 1: your phone or your you know, whatever the device is.

1998
01:40:43,800 --> 01:40:45,920
Speaker 1: They'll say, do you want to send this to this device? Sure,

1999
01:40:47,280 --> 01:40:50,360
Speaker 1: let's see now. Keep in mind, the cool thing about

2000
01:40:50,400 --> 01:40:53,320
Speaker 1: airdrop and quick share is that they are ad hoc,

2001
01:40:53,360 --> 01:40:57,080
Speaker 1: which means you don't need an Internet connection or a

2002
01:40:57,160 --> 01:40:59,479
Speaker 1: network for them to work. So this one, you will

2003
01:40:59,479 --> 01:41:01,759
Speaker 1: need to be on the same network for these things

2004
01:41:01,760 --> 01:41:04,479
Speaker 1: to work. I think that's the big difference. I've not

2005
01:41:04,560 --> 01:41:08,160
Speaker 1: tried this, but I love the sound of it. The

2006
01:41:08,200 --> 01:41:10,920
Speaker 1: other one is a web based alternative. It's called snap

2007
01:41:11,120 --> 01:41:15,519
Speaker 1: drop and snap drop I've used before. It works pretty well.

2008
01:41:15,560 --> 01:41:19,639
Speaker 1: It is snap drop dot net. So again, all these

2009
01:41:19,680 --> 01:41:24,519
Speaker 1: sort of like services for sending files between devices. Hopefully

2010
01:41:24,520 --> 01:41:28,040
Speaker 1: this will all be a lot simpler when Apple allows

2011
01:41:28,439 --> 01:41:31,479
Speaker 1: the rcs on their iPhone, you'll be able to send

2012
01:41:31,560 --> 01:41:34,759
Speaker 1: big files like a big video file or a big

2013
01:41:34,800 --> 01:41:38,719
Speaker 1: file or a big picture between iPhone and Android. That'll

2014
01:41:38,720 --> 01:41:41,400
Speaker 1: be happening later this year. That'll be a huge win

2015
01:41:41,520 --> 01:41:45,839
Speaker 1: for consumers. All right. Now, time for the feedbag segment.

2016
01:41:45,960 --> 01:41:50,200
Speaker 1: Feedback plus the mail bag equals feedbag. These are the emails,

2017
01:41:50,200 --> 01:41:52,840
Speaker 1: the comments, and the questions I've gotten from you. If

2018
01:41:52,880 --> 01:41:54,639
Speaker 1: you'd like to submit yours, go to Rich on tech

2019
01:41:54,680 --> 01:41:59,280
Speaker 1: dot TV hit contact. Jim in Portland says, hey, Rich,

2020
01:41:59,360 --> 01:42:01,080
Speaker 1: I've been really thinking a lot about what you said

2021
01:42:01,120 --> 01:42:04,040
Speaker 1: regarding how we're automating so many jobs, and on one hand,

2022
01:42:04,080 --> 01:42:06,880
Speaker 1: I think it's cool. On the other, it's not inclusive

2023
01:42:06,920 --> 01:42:09,320
Speaker 1: and may not be welcome. I'll tell you why I'm blind.

2024
01:42:09,400 --> 01:42:11,840
Speaker 1: I've found that many restaurants now have touch screens when

2025
01:42:11,840 --> 01:42:14,560
Speaker 1: it comes to ordering food. Of course, they're not accessible,

2026
01:42:14,840 --> 01:42:17,120
Speaker 1: the ones that are few and far between. If I

2027
01:42:17,160 --> 01:42:18,880
Speaker 1: go with someone, I can have them help me use

2028
01:42:18,920 --> 01:42:20,959
Speaker 1: the tablet, But most of the time I'm by myself,

2029
01:42:21,320 --> 01:42:24,560
Speaker 1: and because of these inaccessible tablets, I'm no longer independent.

2030
01:42:24,920 --> 01:42:26,640
Speaker 1: And if I ask an employee for help, what's the

2031
01:42:26,640 --> 01:42:29,400
Speaker 1: difference between that and just ordering from a human. There

2032
01:42:29,439 --> 01:42:31,320
Speaker 1: was a McDonald's I went to that didn't have anyone

2033
01:42:31,400 --> 01:42:34,400
Speaker 1: working there except for the people making food. That was

2034
01:42:34,439 --> 01:42:36,760
Speaker 1: not cool. What about the folks like me who like

2035
01:42:36,920 --> 01:42:39,240
Speaker 1: ordering things a certain way. I know that certain tablets

2036
01:42:39,280 --> 01:42:42,120
Speaker 1: generally have things already on the menu. I wouldn't settle

2037
01:42:42,160 --> 01:42:43,840
Speaker 1: for that where a human can write down my order

2038
01:42:43,880 --> 01:42:46,840
Speaker 1: and hopefully get it right. I do agree you do

2039
01:42:47,000 --> 01:42:50,080
Speaker 1: agree with you about things like taxis and ubers. However,

2040
01:42:50,360 --> 01:42:53,120
Speaker 1: I'm a bit leery about leaving everything to automation because

2041
01:42:53,160 --> 01:42:55,320
Speaker 1: I like to ask questions and I want to know information.

2042
01:42:56,760 --> 01:42:59,120
Speaker 1: I know the world is going to all this cool technology,

2043
01:42:59,160 --> 01:43:01,280
Speaker 1: and I love toys as much as the next tech nerd.

2044
01:43:01,560 --> 01:43:04,040
Speaker 1: But people really don't think about including people who can't

2045
01:43:04,080 --> 01:43:07,800
Speaker 1: always access it. Excellent point, Jim, and I think the

2046
01:43:07,880 --> 01:43:10,720
Speaker 1: accessibility part of the equation is a huge one. I

2047
01:43:10,760 --> 01:43:13,000
Speaker 1: think in many ways it adds to the accessibility and

2048
01:43:13,040 --> 01:43:16,880
Speaker 1: in some ways it does take away. Laurel also commented

2049
01:43:16,920 --> 01:43:19,840
Speaker 1: on the automated cars. Don't like them. Among other things,

2050
01:43:19,880 --> 01:43:22,599
Speaker 1: they have blocked emergency vehicles going to calls and also

2051
01:43:22,680 --> 01:43:26,000
Speaker 1: crashed into emergency vehicles going to calls. Fire departments and

2052
01:43:26,040 --> 01:43:28,360
Speaker 1: police and ambulance companies want to get rid of self

2053
01:43:28,439 --> 01:43:33,439
Speaker 1: driving vehicles. Laurel Nol in scndido says, Hey, Rich love

2054
01:43:33,479 --> 01:43:35,760
Speaker 1: the podcast. Listen to one last week where you had

2055
01:43:35,800 --> 01:43:37,920
Speaker 1: the guy talking about radar apps you can use to

2056
01:43:37,960 --> 01:43:41,280
Speaker 1: track flights. You mentioned flight Radar twenty four. A cool

2057
01:43:41,320 --> 01:43:44,320
Speaker 1: feature is the ar feature in the corner you point

2058
01:43:44,360 --> 01:43:46,800
Speaker 1: it at an aircraft in flight overhead and it will

2059
01:43:46,800 --> 01:43:51,240
Speaker 1: tell you details on that airport, on that airline destination.

2060
01:43:51,439 --> 01:43:54,680
Speaker 1: Very cool. I also use radar box, flight Aware and

2061
01:43:54,880 --> 01:44:01,040
Speaker 1: globe Dot a DSB exchange dot. That's a tough one.

2062
01:44:01,640 --> 01:44:03,680
Speaker 1: And of course the app you mentioned Flighty and I

2063
01:44:03,680 --> 01:44:06,479
Speaker 1: looked up this ADBs exchange. It is so cool. It

2064
01:44:06,479 --> 01:44:09,360
Speaker 1: shows you an image of every plane in the sky.

2065
01:44:09,520 --> 01:44:13,040
Speaker 1: It is really cool. And he continues now on AI

2066
01:44:13,160 --> 01:44:16,200
Speaker 1: taking over jobs. I would rather eliminate the pilot who

2067
01:44:16,280 --> 01:44:18,920
Speaker 1: blabs on while we're trying to watch TV. I don't know.

2068
01:44:19,200 --> 01:44:20,920
Speaker 1: I don't want to know where we're flying over. That's

2069
01:44:20,920 --> 01:44:24,840
Speaker 1: so nineteen seventies. The pilot who keeps his interruptions to

2070
01:44:24,880 --> 01:44:27,280
Speaker 1: a minimum. They are safe in my book. And yes

2071
01:44:27,360 --> 01:44:29,040
Speaker 1: I am a pilot. All my best. Keep up the

2072
01:44:29,040 --> 01:44:34,000
Speaker 1: good work. Let's see San Gabriel Don says, hey, Rich,

2073
01:44:34,120 --> 01:44:36,080
Speaker 1: I love that you covered the what three words app.

2074
01:44:36,520 --> 01:44:38,080
Speaker 1: I wanted you to know that the app is much

2075
01:44:38,120 --> 01:44:40,320
Speaker 1: more than handy. I just retired from a forty year

2076
01:44:40,360 --> 01:44:43,120
Speaker 1: career at the LAFD. The app has literally been a

2077
01:44:43,240 --> 01:44:46,920
Speaker 1: life saving piece of technology. I love all that you do.

2078
01:44:47,040 --> 01:44:49,320
Speaker 1: I just wanted you to know how important this technology

2079
01:44:49,360 --> 01:44:52,400
Speaker 1: has become thank you, and Don says, I've listened to

2080
01:44:52,439 --> 01:44:55,160
Speaker 1: talk radio since I was young falling asleep. That has

2081
01:44:55,160 --> 01:44:57,640
Speaker 1: gotten too repetitive, so I turned to a few podcasts.

2082
01:44:57,680 --> 01:45:00,519
Speaker 1: Yours is number one on my list. Glad I help

2083
01:45:00,560 --> 01:45:02,720
Speaker 1: you fall asleep. It might be to take me a

2084
01:45:02,760 --> 01:45:04,920
Speaker 1: week to go through the entire show, but everything you

2085
01:45:04,960 --> 01:45:07,519
Speaker 1: discuss is interesting to this retired guy who likes to

2086
01:45:07,560 --> 01:45:11,600
Speaker 1: investigate how things work. Don. Thank you, Don Rich. I

2087
01:45:11,600 --> 01:45:14,120
Speaker 1: love your Saturday show and your KTLA segments. I also

2088
01:45:14,120 --> 01:45:18,519
Speaker 1: applaud your patience with callers. Peter, Thank you Peter. And finally,

2089
01:45:18,560 --> 01:45:21,200
Speaker 1: Bob and Sharon says, thank you Rich. We love your

2090
01:45:21,200 --> 01:45:24,400
Speaker 1: show both on TV and radio. Wow. I couldn't have

2091
01:45:24,400 --> 01:45:26,800
Speaker 1: said it better myself. Thank you for the feedback. If

2092
01:45:26,800 --> 01:45:30,800
Speaker 1: you want to submit, go to Rich on tech dot TV. Well,

2093
01:45:30,840 --> 01:45:32,200
Speaker 1: if you can believe it, that's going to do it

2094
01:45:32,200 --> 01:45:34,879
Speaker 1: for this episode of the show. You can find everything

2095
01:45:34,920 --> 01:45:37,600
Speaker 1: I mentioned on my website. Just go to Rich on

2096
01:45:37,880 --> 01:45:41,400
Speaker 1: tech dot TV. You can find me on social media.

2097
01:45:41,479 --> 01:45:44,720
Speaker 1: I am at rich on tech next week. Let me

2098
01:45:44,760 --> 01:45:47,200
Speaker 1: see what I got coming up next week. Oh, Airbnb's

2099
01:45:47,280 --> 01:45:50,559
Speaker 1: having a big event. We'll talk about that. Let's see

2100
01:45:50,560 --> 01:45:54,080
Speaker 1: we'll talk more about dumb phones, you know, the smartphones,

2101
01:45:54,120 --> 01:45:57,479
Speaker 1: the opposite of those. Thanks so much for listening. There

2102
01:45:57,479 --> 01:45:59,400
Speaker 1: are so many ways you can spend your time. I

2103
01:45:59,439 --> 01:46:01,680
Speaker 1: really do appreciate you spending it right here with me.

2104
01:46:02,160 --> 01:46:05,080
Speaker 1: Thanks to everyone who makes this show possible. Bobo on

2105
01:46:05,200 --> 01:46:11,200
Speaker 1: the board, thank yourself. Thanks Bobo, there you go, Kim

2106
01:46:11,400 --> 01:46:15,720
Speaker 1: on the phones. We've got Bill, We've got Julie. Who

2107
01:46:15,720 --> 01:46:19,040
Speaker 1: else makes this show possible? So I don't know. My wife,

2108
01:46:19,479 --> 01:46:21,200
Speaker 1: she lets me come here and do it, so I

2109
01:46:21,200 --> 01:46:24,360
Speaker 1: mean that's probably pretty important. And my kids who give

2110
01:46:24,400 --> 01:46:27,639
Speaker 1: me great ideas, and you, of course, thanks to you.

2111
01:46:28,080 --> 01:46:30,960
Speaker 1: My name is Richdmiro. I will talk to you real soon.