1 00:00:00,080 --> 00:00:03,240 Speaker 1: I'm Bradley Johnson. What's one eight hundred duy away? Not 2 00:00:03,400 --> 00:00:06,760 Speaker 1: getting behind the wheel after drinking is the best choice. 3 00:00:07,080 --> 00:00:09,799 Speaker 1: But if you're pulled over, the next best choice it's 4 00:00:09,840 --> 00:00:15,680 Speaker 1: to call one eight hundred duy away. As on the twenties. 5 00:00:16,400 --> 00:00:24,079 Speaker 1: I'm bo. Hi is Travis there? Yes speaking? Hey Travis, 6 00:00:24,120 --> 00:00:28,520 Speaker 1: this has been I'm the owner of remodeling. I don't yeah, 7 00:00:28,880 --> 00:00:32,160 Speaker 1: I don't think we've met before. How are you good? Good? 8 00:00:32,280 --> 00:00:36,800 Speaker 1: You work with Dan? Yeah? I'm Dan's boss. Basically, Oh, okay, cool. 9 00:00:37,280 --> 00:00:38,720 Speaker 1: I just wanted to give you a call and let 10 00:00:38,760 --> 00:00:40,640 Speaker 1: you know that your bathroom remodel is going to cost 11 00:00:40,680 --> 00:00:47,479 Speaker 1: about twelve thousand dollars more than expected. Sorry about that. Sorry, 12 00:00:48,120 --> 00:00:51,880 Speaker 1: the cost of your bathroom remodel, he's gonna be about 13 00:00:51,920 --> 00:00:57,320 Speaker 1: twelve thousand dollars more than we estimated. Twelve thousand dollars more. Yeah, 14 00:00:57,480 --> 00:01:00,520 Speaker 1: the entire bathroom was supposed to cost twelve the knowledge 15 00:01:00,720 --> 00:01:04,560 Speaker 1: and ahead tire that double the right. You've had a 16 00:01:04,560 --> 00:01:07,800 Speaker 1: few special requests and those can add up the dimmer 17 00:01:07,880 --> 00:01:10,119 Speaker 1: Are you talking about the dimmers? I made a request 18 00:01:10,200 --> 00:01:13,320 Speaker 1: to put in dimmers. Anybody could put in dimmers. Watch 19 00:01:13,360 --> 00:01:16,360 Speaker 1: us a YouTube video and figure out to put dimmers 20 00:01:16,360 --> 00:01:18,959 Speaker 1: in dimmers on a light switch. Why didn't you tell me? 21 00:01:19,040 --> 00:01:20,560 Speaker 1: Let me stop you right there. Dimmers on a light 22 00:01:20,600 --> 00:01:24,880 Speaker 1: switch can be very expensive. I didn't ask for gold 23 00:01:24,959 --> 00:01:28,360 Speaker 1: plated dimmers. I have for regular dinners. Wait, so did 24 00:01:28,360 --> 00:01:29,959 Speaker 1: you want the gold plated dimmers in? Because it might 25 00:01:30,000 --> 00:01:31,520 Speaker 1: be a little more if I could put those on there? 26 00:01:31,800 --> 00:01:34,720 Speaker 1: Because I can get you going, are you? Are you 27 00:01:34,760 --> 00:01:37,960 Speaker 1: an idiot? Wait? So, honestly, why would I want gold 28 00:01:38,040 --> 00:01:42,240 Speaker 1: plated dimmers? Hey, you're you're You're out of your mind 29 00:01:42,280 --> 00:01:45,200 Speaker 1: if you think I'm gonna say twelve thousand dollars, which 30 00:01:45,240 --> 00:01:49,240 Speaker 1: is double the cost. Hey, let's be a more. Let's 31 00:01:49,520 --> 00:01:51,680 Speaker 1: let's forget about the dimmers for a second and we'll 32 00:01:51,720 --> 00:01:53,320 Speaker 1: go back and figure out if you want gold plated 33 00:01:53,400 --> 00:01:55,880 Speaker 1: or not. But are you even hearing me? I wanted 34 00:01:55,880 --> 00:01:57,800 Speaker 1: to let you know the showerhead that you ordered, the 35 00:01:57,840 --> 00:02:00,920 Speaker 1: special showerhead took. It took us more than fifteen hours 36 00:02:01,160 --> 00:02:03,600 Speaker 1: to get that thing. For you to do, what to 37 00:02:03,680 --> 00:02:06,160 Speaker 1: go to home people and buy an Italian shower head? 38 00:02:06,280 --> 00:02:08,000 Speaker 1: You said you want to cost a little bit more 39 00:02:08,000 --> 00:02:11,040 Speaker 1: than a regular a regular shower. You said you wanted 40 00:02:11,040 --> 00:02:14,280 Speaker 1: an Italian showerhead. So we had one shipped from Italy here. 41 00:02:14,400 --> 00:02:17,360 Speaker 1: Can you already shipped them to think the fact it 42 00:02:17,440 --> 00:02:20,600 Speaker 1: was already baked in the place. Listen, Hey, we aim 43 00:02:20,680 --> 00:02:23,320 Speaker 1: to please you. Want an Italian shower head. I hopped online. 44 00:02:23,320 --> 00:02:26,880 Speaker 1: I found a guy named Giuseppe over in Corsica. I said, hey, Giuseppe, 45 00:02:26,960 --> 00:02:29,000 Speaker 1: how much for the shower head? It's a few thousand dollars. 46 00:02:29,000 --> 00:02:32,200 Speaker 1: He came down. Listen, there's absolutely no reason for you 47 00:02:32,240 --> 00:02:34,440 Speaker 1: to be getting a shower head directly sent you from 48 00:02:34,440 --> 00:02:36,840 Speaker 1: Italy if I send this ask for I asked for 49 00:02:37,080 --> 00:02:39,720 Speaker 1: a nice shower head that us happened to be from 50 00:02:39,760 --> 00:02:42,040 Speaker 1: Italy that I know that they have at home. Deeople, 51 00:02:42,080 --> 00:02:43,720 Speaker 1: how do you think I saw in the first place 52 00:02:43,760 --> 00:02:46,480 Speaker 1: if I wasn't going on Italian Google looking for it. 53 00:02:46,680 --> 00:02:49,680 Speaker 1: If I send this shower head back to Giuseppe, it's 54 00:02:49,720 --> 00:02:51,720 Speaker 1: gonna cost quite a bit of money, and I'll do 55 00:02:51,720 --> 00:02:53,920 Speaker 1: that for you if you want to don't care about 56 00:02:54,200 --> 00:02:58,840 Speaker 1: Giuseppe shower head. I just want my bathroom done, do 57 00:02:58,880 --> 00:03:01,560 Speaker 1: you understand? Okay, so let me find Let me see 58 00:03:01,600 --> 00:03:03,400 Speaker 1: if I can locate the gold plated dimmers for you, 59 00:03:03,440 --> 00:03:06,240 Speaker 1: and then we'll give you a quote watch them. Okay, 60 00:03:06,240 --> 00:03:08,040 Speaker 1: So well, if I make this change now, it's gonna 61 00:03:08,040 --> 00:03:09,679 Speaker 1: be it's gonna cost you a little more. You see 62 00:03:09,680 --> 00:03:13,040 Speaker 1: what I mean? Are you more listen? I am not 63 00:03:13,200 --> 00:03:17,360 Speaker 1: going to pay you any extra money. Well, we're gonna 64 00:03:17,400 --> 00:03:19,799 Speaker 1: need to be paid in full by tomorrow at five pm. 65 00:03:19,840 --> 00:03:21,640 Speaker 1: Where I'm just gonna pull the guys off the job, 66 00:03:22,320 --> 00:03:25,320 Speaker 1: you know, because you treating me. Well, have you ever worked? 67 00:03:25,560 --> 00:03:27,800 Speaker 1: You can't just leave in the middle of the job. 68 00:03:28,000 --> 00:03:29,679 Speaker 1: If you can make a decision on if you want 69 00:03:29,680 --> 00:03:31,440 Speaker 1: the gold plated demmers or not, we might be able 70 00:03:31,440 --> 00:03:34,720 Speaker 1: to get this done quicker. You know, I want the 71 00:03:34,760 --> 00:03:38,680 Speaker 1: regular dimmers, so you regular dimmers. Okay, Well, you keep 72 00:03:38,760 --> 00:03:41,720 Speaker 1: what he said anything about gold dimmers. You keep going 73 00:03:41,760 --> 00:03:44,240 Speaker 1: back and forth between gold play to dimmers and regular dimmers. 74 00:03:45,040 --> 00:03:49,120 Speaker 1: Damn an example, he was wrong with you. Are you 75 00:03:49,560 --> 00:03:51,800 Speaker 1: treating me with this? I ye? You know what actually 76 00:03:51,840 --> 00:03:54,960 Speaker 1: I am? Well what if are you calling me then? 77 00:03:55,520 --> 00:03:58,240 Speaker 1: Because this is actually jewel from Brook and Jewel in 78 00:03:58,280 --> 00:04:00,160 Speaker 1: the Morning. I'm moving ninety two point five doing a 79 00:04:00,160 --> 00:04:04,440 Speaker 1: phone tap on you. Jewel from Brook and Jewel in 80 00:04:04,480 --> 00:04:07,120 Speaker 1: the Morning. Oh, how didn't you even know about all 81 00:04:07,200 --> 00:04:10,640 Speaker 1: that because your wife, you know, the whole bad room thing. 82 00:04:10,840 --> 00:04:13,720 Speaker 1: Your wife, Cindy gave us all the information. She says 83 00:04:13,720 --> 00:04:15,920 Speaker 1: that you'd freak out if it came in over budget. 84 00:04:16,080 --> 00:04:19,920 Speaker 1: Oh my god, I completely almost my pants. Listen, I've 85 00:04:20,120 --> 00:04:24,200 Speaker 1: been in this gulf thousand dollars more. It's probably because 86 00:04:24,200 --> 00:04:26,480 Speaker 1: of the gold plated dimmers that you want. That's pretty 87 00:04:26,800 --> 00:04:32,680 Speaker 1: expensive stuff of every morning with jew