1 00:00:00,160 --> 00:00:02,200 Speaker 1: We all know someone in our lives who lives by 2 00:00:02,200 --> 00:00:07,000 Speaker 1: the motto shop till they drop it's broken Jeffrey in 3 00:00:07,040 --> 00:00:09,760 Speaker 1: the morning. And today a woman reached out to us 4 00:00:09,760 --> 00:00:11,960 Speaker 1: saying she had to have a heart to heart with 5 00:00:12,080 --> 00:00:16,599 Speaker 1: her gen Z roommates because every day she comes home 6 00:00:16,640 --> 00:00:20,799 Speaker 1: to find many, many packages surrounding their front door. 7 00:00:20,920 --> 00:00:24,280 Speaker 2: Let's rein it in And she told her, hell exactly. 8 00:00:24,400 --> 00:00:26,360 Speaker 1: She was like, maybe just cool it a little bit 9 00:00:26,400 --> 00:00:30,680 Speaker 1: with the online purchases. So that conversation happened four days ago, 10 00:00:31,080 --> 00:00:33,920 Speaker 1: and even though it's been tough, she has resisted the 11 00:00:34,120 --> 00:00:39,280 Speaker 1: urge that is till Brook calls and takes that decision away. 12 00:00:39,560 --> 00:00:44,400 Speaker 1: In your phone tap right now. 13 00:00:51,200 --> 00:00:58,200 Speaker 2: Hello, Hi Becca, Yes, this is Aileen Heirschberger from Customer Care. 14 00:00:58,480 --> 00:00:59,360 Speaker 2: How are you today? 15 00:01:00,520 --> 00:01:03,520 Speaker 3: I'm okay, just okay. 16 00:01:04,000 --> 00:01:07,440 Speaker 2: Oh that's too bad. I think I can help. 17 00:01:09,160 --> 00:01:10,440 Speaker 3: I'm sorry what it's about. 18 00:01:11,160 --> 00:01:13,880 Speaker 2: I just wanted to call him. Thank you first for 19 00:01:13,920 --> 00:01:16,160 Speaker 2: being one of our top shoppers on the app. 20 00:01:17,280 --> 00:01:18,400 Speaker 3: I'm a top shopper. 21 00:01:19,120 --> 00:01:21,240 Speaker 2: Well you were up until a few days ago, I 22 00:01:21,240 --> 00:01:26,560 Speaker 2: should say, Oh, kind of awkward. But I've noticed that 23 00:01:26,600 --> 00:01:28,720 Speaker 2: you've had an item sitting in your cart for a 24 00:01:28,760 --> 00:01:29,759 Speaker 2: couple of days. 25 00:01:30,440 --> 00:01:33,400 Speaker 3: I'm not sure. Are you talking about a three. 26 00:01:33,240 --> 00:01:37,800 Speaker 2: Piece avocado slicer set for seventeen ninety nine. That's quite 27 00:01:37,800 --> 00:01:38,120 Speaker 2: a deal. 28 00:01:39,840 --> 00:01:41,520 Speaker 3: I'm sorry you're looking at my cart. 29 00:01:42,400 --> 00:01:46,000 Speaker 2: I sure am, and that slicer is aching to be bought. 30 00:01:46,760 --> 00:01:49,320 Speaker 3: I understand what this phone calls for. 31 00:01:49,520 --> 00:01:53,520 Speaker 2: Oh, this is the exciting part. We have a new 32 00:01:53,640 --> 00:01:55,560 Speaker 2: program called Weeklick. 33 00:01:56,720 --> 00:01:57,800 Speaker 3: No, thank you, I'm okay. 34 00:01:58,360 --> 00:02:02,040 Speaker 2: Actually you don't have a choice. Top shoppers get automatically enrolled. 35 00:02:02,680 --> 00:02:06,520 Speaker 2: What weeklick works like this, If you put an item 36 00:02:06,560 --> 00:02:09,239 Speaker 2: in your cart for longer than seventy two hours, then 37 00:02:09,280 --> 00:02:11,400 Speaker 2: we can jump in and click purchase for you. 38 00:02:12,040 --> 00:02:14,720 Speaker 3: Wait a minute, I can't buy something in my cart. 39 00:02:14,919 --> 00:02:16,920 Speaker 3: That's my cart. I mean I just put stuff in 40 00:02:16,960 --> 00:02:19,440 Speaker 3: there on occasion, and I don't always buy what's in 41 00:02:19,480 --> 00:02:20,120 Speaker 3: my cart. 42 00:02:20,480 --> 00:02:23,960 Speaker 2: Come on, now, you wouldn't have put that avocado slicer 43 00:02:24,000 --> 00:02:26,120 Speaker 2: in your cart if you didn't love it. 44 00:02:27,240 --> 00:02:29,800 Speaker 3: I love it, but I'm not sure. I'm ready. 45 00:02:29,960 --> 00:02:32,560 Speaker 2: I heard you. I heard you say that. Now all 46 00:02:32,639 --> 00:02:35,200 Speaker 2: you need to say next is weeklick. 47 00:02:36,040 --> 00:02:37,880 Speaker 3: I don't think so. You know, I've been a little 48 00:02:37,880 --> 00:02:39,560 Speaker 3: bit out of control lately with the shopping. 49 00:02:40,080 --> 00:02:43,320 Speaker 2: Excuse me, Oh, per our company rules, I need to 50 00:02:43,360 --> 00:02:45,760 Speaker 2: take a ten second mental break, so. 51 00:02:47,200 --> 00:02:51,640 Speaker 1: I opened my eyes. Dup, dup, do we. 52 00:02:54,560 --> 00:02:54,880 Speaker 2: Stop? 53 00:02:54,960 --> 00:02:55,200 Speaker 1: Dot? 54 00:02:55,280 --> 00:02:55,360 Speaker 2: Do? 55 00:02:55,760 --> 00:02:56,040 Speaker 3: Hello? 56 00:02:57,280 --> 00:03:03,280 Speaker 2: Where in the world is Carmen stuff? Oh? Don't stop. 57 00:03:06,960 --> 00:03:09,600 Speaker 2: Oh I feel so much better. Where were we? 58 00:03:10,440 --> 00:03:12,440 Speaker 3: I have to be honest with you. My roommate and 59 00:03:12,520 --> 00:03:15,440 Speaker 3: I had a big falling out, and I can't buy 60 00:03:15,440 --> 00:03:16,560 Speaker 3: any packages anymore. 61 00:03:16,840 --> 00:03:20,320 Speaker 2: I can your roommate run your life? You do know 62 00:03:20,360 --> 00:03:22,200 Speaker 2: you're your own person, right, You're an adult. 63 00:03:22,680 --> 00:03:26,440 Speaker 3: I realize that, but I'm shopping way too much. Well, 64 00:03:26,760 --> 00:03:29,360 Speaker 3: and I can't I get to stop. It's too hold 65 00:03:29,400 --> 00:03:31,360 Speaker 3: on now, you know. I come home and there's like 66 00:03:31,440 --> 00:03:34,040 Speaker 3: twenty packages and she gets so upset. 67 00:03:34,240 --> 00:03:36,320 Speaker 2: Well, good news, there's gonna be one more on your 68 00:03:36,360 --> 00:03:39,760 Speaker 2: doorstep because I just went ahead and did it. Congratulations 69 00:03:39,760 --> 00:03:41,680 Speaker 2: on a great piece you're gonna add to your kids. 70 00:03:42,000 --> 00:03:44,760 Speaker 3: No, I don't want it, Sorry, weeklick. 71 00:03:45,080 --> 00:03:47,600 Speaker 2: We wanted it. If it wasn't in your car, I 72 00:03:47,640 --> 00:03:48,560 Speaker 2: couldn't have done it. 73 00:03:48,840 --> 00:03:51,640 Speaker 3: You better not have done that. I'm gonna look. I'm 74 00:03:51,640 --> 00:03:53,240 Speaker 3: gonna look at my orders right now. 75 00:03:53,480 --> 00:03:56,000 Speaker 2: It'll be there in two days. Just check your. 76 00:03:55,920 --> 00:04:00,600 Speaker 3: App Oh my god, you it wasn't. No bright, I 77 00:04:00,640 --> 00:04:04,000 Speaker 3: can't believe it. I don't want this avocado slicer. 78 00:04:04,200 --> 00:04:07,400 Speaker 2: I didn't buy it. You bought it. No, I did. 79 00:04:07,440 --> 00:04:09,240 Speaker 2: Click though with week click. 80 00:04:09,440 --> 00:04:13,320 Speaker 3: There's no in it you. It's just you cooking on it. 81 00:04:13,320 --> 00:04:15,240 Speaker 2: It may not be me and you, but it's definitely 82 00:04:15,240 --> 00:04:17,560 Speaker 2: me and your roommate Parah, because she's the one that 83 00:04:17,640 --> 00:04:23,640 Speaker 2: set you up for this phone tap. What it's a 84 00:04:23,640 --> 00:04:26,520 Speaker 2: brank phone call. This is actually brought from the radio 85 00:04:26,600 --> 00:04:33,359 Speaker 2: show Broke and Jeffrey in the Morning. Your roommate's actually 86 00:04:33,440 --> 00:04:36,520 Speaker 2: at your apartment right now, using your shared computer, and 87 00:04:36,600 --> 00:04:42,719 Speaker 2: she purchased it killer so sneaky. 88 00:04:41,920 --> 00:04:43,880 Speaker 1: It's horrible. 89 00:04:44,600 --> 00:04:46,400 Speaker 2: But do you know what's not going to be horrible? 90 00:04:46,960 --> 00:04:53,880 Speaker 2: Those avocado slices. Just put them in your card week click. 91 00:04:58,839 --> 00:04:59,240 Speaker 3: Wake up. 92 00:04:59,320 --> 00:05:03,080 Speaker 2: Every morning phone taps weekday mornings are the twenties. Brooke 93 00:05:03,120 --> 00:05:04,360 Speaker 2: and Jeffrey in the Morning