1 00:00:00,520 --> 00:00:04,400 Speaker 1: Don't answer the phone. Elvis Duran, the Elvis Duran phone tapp. 2 00:00:04,519 --> 00:00:06,240 Speaker 1: All right, Garrett, tell us all about your phone tap. 3 00:00:06,280 --> 00:00:08,440 Speaker 1: Super Bowl Sunday happened in just in a few days, 4 00:00:08,440 --> 00:00:11,600 Speaker 1: a lot of people ordering TVs, throwing parties. So Rachel 5 00:00:11,640 --> 00:00:13,800 Speaker 1: wanted to play a phone tap on her boyfriend Carl. 6 00:00:13,920 --> 00:00:17,400 Speaker 1: Carl ordered a big TV, like almost eighty inches, right, 7 00:00:18,200 --> 00:00:20,639 Speaker 1: so he's expect eighty wow. 8 00:00:20,840 --> 00:00:21,759 Speaker 2: Yeah, it's a TV. 9 00:00:21,840 --> 00:00:23,560 Speaker 1: He's expecting it to come to the house for a 10 00:00:23,600 --> 00:00:26,720 Speaker 1: Super Bowl. So I'm gonna call from the store that 11 00:00:26,760 --> 00:00:29,280 Speaker 1: he bought it from and said, hey, that's not gonna happen. 12 00:00:29,360 --> 00:00:31,000 Speaker 1: This is a bad idea. All right, let's listen to 13 00:00:31,000 --> 00:00:34,080 Speaker 1: take you care Carl. Hey, this is Phil Dumphy over 14 00:00:34,159 --> 00:00:35,400 Speaker 1: at Alpsett. How are you. 15 00:00:36,000 --> 00:00:38,960 Speaker 3: I am great. I'm just sitting here waiting for you, guys. 16 00:00:39,520 --> 00:00:41,600 Speaker 1: Fantastic when you're gonna be coming. 17 00:00:41,680 --> 00:00:43,600 Speaker 3: I actually have to run to the pharmacy for like 18 00:00:43,640 --> 00:00:44,360 Speaker 3: a half hour. 19 00:00:44,720 --> 00:00:47,200 Speaker 1: Okay, well you know, take your time, no need to rush. 20 00:00:47,400 --> 00:00:50,080 Speaker 1: And that's why I'm calling. I won't be able to 21 00:00:50,080 --> 00:00:52,920 Speaker 1: get you your TV. It looks like until Monday, is 22 00:00:52,920 --> 00:00:53,560 Speaker 1: is that? Okay? 23 00:00:54,160 --> 00:00:54,760 Speaker 3: Excuse me? 24 00:00:55,560 --> 00:00:57,440 Speaker 1: Yeah, the Monday. We had a we had a problem 25 00:00:57,480 --> 00:00:58,000 Speaker 1: with the truck. 26 00:00:59,240 --> 00:01:02,120 Speaker 3: Is it with him? What do you mean Monday Sunday 27 00:01:02,240 --> 00:01:04,880 Speaker 3: is the super Bowl. When I was in your store, 28 00:01:04,920 --> 00:01:05,880 Speaker 3: I explained that to you. 29 00:01:06,160 --> 00:01:08,720 Speaker 1: I can guarantee delivery for Monday for you. 30 00:01:08,720 --> 00:01:11,920 Speaker 3: No, you got to be kidding me. First of all, 31 00:01:12,440 --> 00:01:14,399 Speaker 3: I took off a day from work today because you 32 00:01:14,440 --> 00:01:16,280 Speaker 3: guys told me you'd have the TV here today. 33 00:01:16,640 --> 00:01:19,360 Speaker 1: Well, that's what our original plans were. But then unfortunately, 34 00:01:19,360 --> 00:01:21,760 Speaker 1: the truck hit a pothole, and then the pothole kind 35 00:01:21,760 --> 00:01:24,360 Speaker 1: of threw some stuff around. Some iPods got cracked, some 36 00:01:24,440 --> 00:01:27,040 Speaker 1: iPads got cracked, some TVs broke. It just happened. 37 00:01:27,240 --> 00:01:29,319 Speaker 3: There are other TVs that you have to be other 38 00:01:29,400 --> 00:01:32,640 Speaker 3: TVs in the warehouse. I'm having fifty people over my 39 00:01:32,720 --> 00:01:35,720 Speaker 3: house on Sunday for a Super Bowl party, and there 40 00:01:36,040 --> 00:01:37,800 Speaker 3: will be a TV in my house. 41 00:01:37,880 --> 00:01:41,160 Speaker 1: Hun, So you don't have a TV? Is this your 42 00:01:41,160 --> 00:01:42,480 Speaker 1: first TV that you're ever buying? 43 00:01:43,000 --> 00:01:44,760 Speaker 3: Wait a second, Listen. When I went in there and 44 00:01:44,800 --> 00:01:48,000 Speaker 3: spoke to your salesperson, they told me this whole spiel 45 00:01:48,000 --> 00:01:49,720 Speaker 3: about the Super Bowl sale and how one of them 46 00:01:49,920 --> 00:01:50,280 Speaker 3: is going to. 47 00:01:50,240 --> 00:01:51,960 Speaker 1: Be Can you just like get a TV from another 48 00:01:52,040 --> 00:01:53,120 Speaker 1: room just for the time being. 49 00:01:54,360 --> 00:01:56,560 Speaker 3: That does not do me any good. You got to 50 00:01:56,600 --> 00:01:57,720 Speaker 3: be kidding me. Listen to me. 51 00:01:58,080 --> 00:02:01,440 Speaker 2: Yes, I'm having fifty people to my house to watch 52 00:02:01,440 --> 00:02:05,000 Speaker 2: an eighty inch screen TV. I'm not putting a thirty 53 00:02:05,000 --> 00:02:08,320 Speaker 2: two inch TV in my living room for fifty people 54 00:02:08,880 --> 00:02:10,079 Speaker 2: to watch in my house. 55 00:02:10,240 --> 00:02:13,040 Speaker 1: Sir, Well, can I ask where is your other TV 56 00:02:13,160 --> 00:02:13,680 Speaker 1: that you had? 57 00:02:13,800 --> 00:02:16,919 Speaker 3: I threw it out. I threw it out because you 58 00:02:17,120 --> 00:02:19,960 Speaker 3: told me I would have a TV in my house. 59 00:02:20,280 --> 00:02:22,640 Speaker 1: What if I give you a great radio system that 60 00:02:22,760 --> 00:02:24,760 Speaker 1: you can hook up to your house? You know different. 61 00:02:24,800 --> 00:02:26,200 Speaker 1: You know no one's going to be listening to this. 62 00:02:26,280 --> 00:02:28,680 Speaker 3: You're listening to the Super Bowl on a radio. What 63 00:02:28,760 --> 00:02:30,960 Speaker 3: are we supposed to act it out like shadow puppets? 64 00:02:31,280 --> 00:02:32,240 Speaker 3: You gotta be kidding me. 65 00:02:32,480 --> 00:02:34,239 Speaker 1: Well, sir, you shouldn't have gotten rid of the TV 66 00:02:34,320 --> 00:02:35,880 Speaker 1: that you had until you had a new one coming 67 00:02:35,880 --> 00:02:36,960 Speaker 1: here to that, right, Well. 68 00:02:36,960 --> 00:02:39,440 Speaker 3: I'd have a TV in my house today, sir. 69 00:02:39,520 --> 00:02:41,600 Speaker 1: I totally get it. When the Tony Awards were on, 70 00:02:41,639 --> 00:02:44,600 Speaker 1: my TV went out and I totally missed the first 71 00:02:44,720 --> 00:02:45,600 Speaker 1: hour and a half of the. 72 00:02:45,520 --> 00:02:49,359 Speaker 3: Tony Awards super Bowl. This is not the Tony Awards, 73 00:02:49,600 --> 00:02:52,440 Speaker 3: are you kidding me? Fit be if you a TV 74 00:02:52,800 --> 00:02:55,320 Speaker 3: in my house on Super Bowl Sunday. 75 00:02:55,120 --> 00:02:57,240 Speaker 1: I definitely have like a twenty four inch I can 76 00:02:57,240 --> 00:02:57,520 Speaker 1: get you. 77 00:02:57,639 --> 00:03:00,120 Speaker 3: Listen to me, Jack Golf, I was at your but 78 00:03:00,200 --> 00:03:02,840 Speaker 3: because of your reputation and you're supposed to stand by 79 00:03:02,880 --> 00:03:06,520 Speaker 3: your your product. This is a disgrace. You call me 80 00:03:06,600 --> 00:03:09,320 Speaker 3: up three days before I need my TV in my house. 81 00:03:09,600 --> 00:03:10,840 Speaker 3: Are you kidding me? 82 00:03:13,000 --> 00:03:13,399 Speaker 2: Uh? Huh? 83 00:03:13,880 --> 00:03:14,600 Speaker 3: What are you doing? 84 00:03:15,320 --> 00:03:15,440 Speaker 2: Oh? 85 00:03:15,840 --> 00:03:19,160 Speaker 1: Well, excuse me, well, sir, this is my lunch break 86 00:03:19,560 --> 00:03:22,960 Speaker 1: and I'm just trying to go too bird with one stone. 87 00:03:23,400 --> 00:03:26,600 Speaker 3: Excuse wait, listen to me. Are you a customer service? 88 00:03:27,000 --> 00:03:29,440 Speaker 3: You know I called me with a mouthful of. 89 00:03:29,400 --> 00:03:32,560 Speaker 1: Food one lunchtime. You don't understand that. 90 00:03:32,680 --> 00:03:34,960 Speaker 3: Put that food out of your mouth right now, all 91 00:03:36,080 --> 00:03:38,040 Speaker 3: right now, as a. 92 00:03:38,000 --> 00:03:42,640 Speaker 1: Professional, all right, fine, I'm sorry that was a bad 93 00:03:42,680 --> 00:03:43,360 Speaker 1: move on my part. 94 00:03:43,800 --> 00:03:44,320 Speaker 3: Kidding me. 95 00:03:44,640 --> 00:03:45,200 Speaker 1: Listen, all right? 96 00:03:45,280 --> 00:03:49,440 Speaker 3: Can you how you deal with customers? Carl say, Rachel, Honey, 97 00:03:49,480 --> 00:03:57,240 Speaker 3: you've just been fun taps? Oh I love yeah. 98 00:04:00,200 --> 00:04:01,880 Speaker 1: The Elvis Duran phone tap. 99 00:04:03,280 --> 00:04:05,920 Speaker 3: This phone tab was pre recorded with permission granted by 100 00:04:05,960 --> 00:04:06,800 Speaker 3: all participants. 101 00:04:07,160 --> 00:04:10,560 Speaker 1: The Elvis Duran phone tap only on Elvis Duran in 102 00:04:10,600 --> 00:04:11,360 Speaker 1: the morning show