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Speaker 1: I want to get to our conversations from the c

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Speaker 1: suite continuing on this Monday, and something that caught our

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Speaker 1: attention was from our Bloomberg law team, and they wrote

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Speaker 1: about open ai and its most recent update to its

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Speaker 1: usage policies for Chatchipt that provides kind of a window

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Speaker 1: into the company's efforts to insulate itself from potential liability

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Speaker 1: for handing out legal advice to its users. Tim the

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Speaker 1: company's update, they teaked policies about how chatchipt and other

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Speaker 1: products can be used to provide legal and medical device

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Speaker 1: and although some lawyers prematurely and inaccurately celebrate the changes

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Speaker 1: as an outright ban on giving legal advice, the update

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Speaker 1: was more a change in wording. Chatchipt still produces legal advice,

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Speaker 1: including drafting contracts if asked to do so.

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Speaker 2: Okay, so a brave new world. Don't take legal advice

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Speaker 2: from us. Now choose whether or not you want to

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Speaker 2: take it from a large language model. Here's what Laura

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Speaker 2: Chambers has to say about this and sort of everything

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Speaker 2: that is this layer of technology that's kind of underlying

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Speaker 2: everything in our ecosystem right now. She's CEO of Mozilla Corporation.

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Speaker 2: She joins us from San Francisco. Mozilla's the global nonprofit

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Speaker 2: dedicated to ensuring the Internet remains open, inclusive, and equitable.

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Speaker 2: And you might know the company from its Firefox web browser,

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Speaker 2: And that's really where I want to start and sort

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Speaker 2: of understanding this layer of technology that we're talking about

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Speaker 2: so much that so many of us are using. And

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Speaker 2: I wonder how you look at it as a way

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Speaker 2: that it's part of the ecosystem. Now, Laura, is this

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Speaker 2: like is it a web browser? Is it like internet

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Speaker 2: access was in the nineteen nineties. Are there going to

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Speaker 2: be no such thing as, like, you know, AI companies

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Speaker 2: because everything is going to be an AI company? How

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Speaker 2: should we be thinking about it?

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Speaker 3: Yeah, it's a moment of tremendous change. One of the

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Speaker 3: big shifts we're seeing is a really renewed interest in

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Speaker 3: browsers as a category. Perplexity just launched their Comet browser.

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Speaker 3: Open Ai just launched their Atlas browser, and it makes sense.

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Speaker 3: The browser has been around for decades and it's a

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Speaker 3: product we use all the time, but we don't think

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Speaker 3: about it very often, and it's not surprising that AI

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Speaker 3: companies are getting into this space. The browser has incredible

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Speaker 3: access into credentials, your tabs, where you're browsing, how you're

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Speaker 3: spending your time, and as you know, AI companies are

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Speaker 3: very hungry for that information. So it is it is

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Speaker 3: sort of a moment of resurgence for the browser right now.

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Speaker 2: Is the browser the gateway to all of this or

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Speaker 2: is it not? Because we're using apps like Claude or

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Speaker 2: chat GPT.

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Speaker 3: What we're finding is that the folks that created those

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Speaker 3: apps are feeling that the interface is a little clunky

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Speaker 3: right now. That you might be in a browser and

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Speaker 3: then you have to go to another tab and back

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Speaker 3: and forth a little bit. And so I think that

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Speaker 3: there will be a role to play for apps. But

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Speaker 3: what we're certainly seeing from open ai and others is

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Speaker 3: that they're really interested in getting into the browser space.

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Speaker 3: But I think the browser is changing. The browser has

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Speaker 3: traditionally been a container. You know, you have a URL

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Speaker 3: and a search bar, you have some tabs, and the

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Speaker 3: browser renders content on the web for you. The shift

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Speaker 3: that we're expecting to see is that the browser will

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Speaker 3: become more of an agent to actually do work on

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Speaker 3: your behalf in that browser interface. But with that shift

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Speaker 3: becomes a big shift in power of data as well.

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Speaker 3: You know, the AIS now have more information about your credentials,

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Speaker 3: where you're spending your time, while you're spending your money,

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Speaker 3: and we know that people are worried about that. Sixty

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Speaker 3: percent of people in the US are really worried about

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Speaker 3: privacy with AI, and the other forty percent probably should

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Speaker 3: be as well. And so I think to be successful

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Speaker 3: in this space, people are going to have to go

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Speaker 3: back to those values that Mozilla and Firefox are really

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Speaker 3: built on, which is around privacy and choice and control

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Speaker 3: over your experience and your data.

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Speaker 1: Do you feel like it's it's difficult to compete against

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Speaker 1: the behemoths that are out there.

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Speaker 3: It's always challenging to be a smaller company. The big

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Speaker 3: tech companies consolidate a lot of power, They lock you in,

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Speaker 3: they have vertical integration. But it's something that is incredibly

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Speaker 3: important to do. The Internet, if left to its own

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Speaker 3: devices would always trend to be inclosed, to being expensive,

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Speaker 3: and to just have a few players. And that's why

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Speaker 3: it's important to have open source solutions. It's important for

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Speaker 3: alternatives for Firefox like Firefox to be there. You know,

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Speaker 3: we have our own browser engine called Gecko. There are

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Speaker 3: only three browser engines left microsoften Opera, everyone else moved

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Speaker 3: over to Chromium. It's expensive to run a browser engine.

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Speaker 3: I know why they did it, but we think it's

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Speaker 3: incredibly important to invest in options like that because very quickly,

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Speaker 3: otherwise you end up in a very very sort of

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Speaker 3: monopolistic world, which is bad for the health of the

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Speaker 3: Internet and it's bad for the users of the Internet.

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Speaker 2: So is are you creating a web browser? Are you

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Speaker 2: changing Firefox in order to be an AI first browser

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Speaker 2: so it can compete with whatever browser OpenAI ultimately has

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Speaker 2: whatever browser perplexity ultimately offers in the way Chrome change

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Speaker 2: is from Alphabet's Google.

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Speaker 3: Yeah, Firefox. We always adapt to where users are going

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Speaker 3: and what they need. And not all of users want AI.

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Speaker 3: About twelve percent of users in the US actually don't

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Speaker 3: want AI, so they'll always be an experience for them.

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Speaker 3: But we are actually we just launched smart Windows. We

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Speaker 3: have sign ups for those available right now, which will

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Speaker 3: be our version of AI. But it's going to be

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Speaker 3: centered on privacy, on trust, and on transparency, So it

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Speaker 3: will be you'll be able to have a great eye

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Speaker 3: experience in the five Fox browser, but it's going to

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Speaker 3: be one that is really oriented around what users really

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Speaker 3: need and how we can do a great job of

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Speaker 3: protecting the data.

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Speaker 1: Yeah, I am curious too about you know, you're thinking

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Speaker 1: about who actually owns the data. We know the data

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Speaker 1: is what's going to make AI and ll m's really powerful.

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Speaker 1: So I'm just thinking about you know, is some of

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Speaker 1: your concerns too about certain companies again going back to

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Speaker 1: the big guys, the big players, that they will have

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Speaker 1: the access to most data out there as more and

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Speaker 1: more folks use their search within their their AI chat engines, if.

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Speaker 3: You will, Yeah, I think the users should be really

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Speaker 3: thoughtful about the data. Now. The good news about data

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Speaker 3: is it can create great experiences, right, You've seamless, faster experiences.

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Speaker 3: There's a lot of good things that data can can do.

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Speaker 3: But as you give away more and more data, you're

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Speaker 3: actually giving away control. And so the big tech companies

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Speaker 3: control what you see, you know, where you spend your time,

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Speaker 3: how you spend your money, by sort of the algorithms

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Speaker 3: of what they decide to show you. And so even

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Speaker 3: though on the Internet it feels like you have a

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Speaker 3: lot of choice, actually that choice has already been pre

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Speaker 3: narrowed and it's pre narrowed by the data that's been

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Speaker 3: collected for you. So I think it's incredibly important for

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Speaker 3: users to think about who's got my data, how is

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Speaker 3: it shaping what I'm seeing, what I'm buying, how I'm

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Speaker 3: spending my time, how I'm spending my money, and to

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Speaker 3: not sort of give that data away without really thinking

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Speaker 3: it through, and to make choices that help to preserve privacy.

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Speaker 1: Yeah, certainly lots of issues. We're kind of finding our

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Speaker 1: way through all of this. Really good to get your perspective.

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Speaker 1: Laura Chambers. She's chief executive officer of Mozilla, joining us

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Speaker 1: from San Francisco