WEBVTT - Avoid tech support scams 0:00:00.200 --> 0:00:04.280 New details on the next iPhone launch, plus a potential date. 0:00:06.160 --> 0:00:09.360 Google makes it easier to get rid of your personal 0:00:09.400 --> 0:00:14.560 information from their search results, a simple way to save 0:00:14.760 --> 0:00:19.440 on back to school shopping, plus your tech questions answered. 0:00:21.079 --> 0:00:21.680 What's going on? 0:00:21.680 --> 0:00:24.200 I'm Rich Dmiro and this is rich on Tech, the 0:00:24.280 --> 0:00:26.599 show where I talk about the tech stuff I think 0:00:26.720 --> 0:00:30.040 you should know about. It's also the place where I 0:00:30.200 --> 0:00:34.640 answer your questions about technology. I believe that tech should 0:00:34.680 --> 0:00:39.400 be easy, helpful, fun, and yes, sometimes inspiring. Phone lines 0:00:39.400 --> 0:00:42.520 are open at triple eight rich one oh one. That's 0:00:42.640 --> 0:00:46.080 eight eight eight seven four to two four to one 0:00:46.400 --> 0:00:49.919 zero one eight eight eight seven four to two four 0:00:49.960 --> 0:00:52.680 to one zero one. Give me a call. If you 0:00:52.760 --> 0:00:56.840 have a question about technology. Email is also open. You 0:00:56.840 --> 0:01:00.360 can send it to Hello at rich on tech dot 0:01:00.440 --> 0:01:04.280 tv website rich on tech dot tv, hit the contact 0:01:04.319 --> 0:01:06.679 page and you can send it that way as well. 0:01:07.040 --> 0:01:09.560 Coming up on the show this week, we've got Kimber 0:01:09.640 --> 0:01:16.000 Streams of Wirecutter to join to share top affordable laptops 0:01:16.000 --> 0:01:19.319 and chromebook picks. Yep, we're talking under one thousand dollars, 0:01:19.480 --> 0:01:23.800 under five hundred dollars. Kimber is the expert, and believe me, 0:01:24.080 --> 0:01:26.800 you can't wait to hear the picks. It's gonna be great. 0:01:27.400 --> 0:01:33.640 Then a concatadae better known as consanity on TikTok Okay, 0:01:33.920 --> 0:01:36.640 you know who this guy is. He says, here's another 0:01:36.680 --> 0:01:39.679 iPhone trick. I guarantee you didn't know about. Yep, he's 0:01:39.720 --> 0:01:41.679 that guy on TikTok He's going to join to talk 0:01:41.720 --> 0:01:45.919 about the top iPhone tips and tricks and of course 0:01:46.080 --> 0:01:48.880 news reviews, all the stuff that happened to me during 0:01:48.880 --> 0:01:51.800 the week. And you know, early in the show, I 0:01:51.880 --> 0:01:54.600 say that this stuff should be easy, it should be fun, 0:01:54.640 --> 0:01:56.960 it should be on complicated. But for many of us, 0:01:57.240 --> 0:02:01.800 technology is anything. But let me tell you. When I 0:02:01.880 --> 0:02:05.760 walk through the newsroom at KTLA, or when I just 0:02:05.800 --> 0:02:08.760 walk down the street, or I meet someone out and about, 0:02:09.200 --> 0:02:11.640 it's always the same thing. Hey, Rich, I like what 0:02:11.680 --> 0:02:13.680 you do, which I do like, okay, I enjoy that 0:02:13.720 --> 0:02:17.360 part of it. But then comes the question, Hey Rich, 0:02:17.760 --> 0:02:21.320 can you help me with this? And you know, I'm 0:02:21.400 --> 0:02:23.200 right in the middle of like making a slide show 0:02:23.240 --> 0:02:26.160 for my kid's birthday or something like that, or you know, 0:02:26.400 --> 0:02:28.600 planning a trip somewhere. No, you know, I'm just like, okay, 0:02:28.639 --> 0:02:30.359 sure I can help you. You know, I do have 0:02:30.360 --> 0:02:32.079 a radio show you can call in there, but hey, 0:02:32.120 --> 0:02:34.840 I'll help you right now too. No problem, And it 0:02:34.919 --> 0:02:39.239 happens all the time. So one example, a colleague at 0:02:39.280 --> 0:02:41.519 my work comes up to me and says, hey, Rich, 0:02:42.240 --> 0:02:44.920 I can't search on my iPhone anymore. There is no 0:02:45.120 --> 0:02:47.600 search functionality. Like I search for an app, it just 0:02:47.680 --> 0:02:50.040 doesn't come up. And I said, well, that's come on, 0:02:50.120 --> 0:02:52.399 that's easy to fix. Let me just go into your 0:02:52.600 --> 0:02:56.960 iPhone Syrian search and clearly something's turned off with Spotlight, 0:02:57.560 --> 0:03:01.160 and sure enough, ten minutes later, I'm stumped, like literally, 0:03:01.240 --> 0:03:04.480 it's a problem that I've never seen before. What would 0:03:04.520 --> 0:03:06.720 make the iPhone not able to search through apps? And 0:03:06.800 --> 0:03:09.760 everything I know to be true about the iPhone is 0:03:09.919 --> 0:03:13.360 just not Like everything I try is not working. And 0:03:13.400 --> 0:03:15.520 I'm like, dude, you stump me, Like, I don't know 0:03:15.560 --> 0:03:18.160 what is the deal here. Now, maybe it's just a 0:03:18.240 --> 0:03:20.440 thing where, you know, there's some sort of setting that 0:03:20.480 --> 0:03:23.239 I'm just not noticing or you know, I don't know about, 0:03:23.280 --> 0:03:25.920 but it doesn't seem to be the case. So in 0:03:25.919 --> 0:03:28.440 that case, I got to say I was completely stumped. 0:03:28.440 --> 0:03:30.840 I don't have all the answers, all the time, and 0:03:30.880 --> 0:03:33.240 I think the delineation. A lot of people think that 0:03:33.280 --> 0:03:35.760 if you're into technology, you have all the answers right, 0:03:35.800 --> 0:03:37.400 like you just know off the top of your head, 0:03:37.640 --> 0:03:39.600 here this is what you do, here's how you do it. 0:03:39.800 --> 0:03:43.880 But I think what's really different about tech folks is 0:03:43.920 --> 0:03:47.160 that they know the way to find the answer. They 0:03:47.160 --> 0:03:49.480 know the way to figure out the answer. And I 0:03:49.520 --> 0:03:52.400 think that's the big difference is that for me, it's not, 0:03:52.800 --> 0:03:54.760 you know, I'm not nervous about trying to figure out 0:03:54.800 --> 0:03:57.000 this stuff. It's more about how do you figure it out? 0:03:57.040 --> 0:03:59.320 And it's actually kind of fun to do that. It's 0:03:59.360 --> 0:04:02.000 almost like a little bit of a mystery sometimes, like 0:04:02.040 --> 0:04:04.720 how do we do this? So that was one time 0:04:04.720 --> 0:04:08.200 where I was completely just I don't know, like this 0:04:08.200 --> 0:04:11.560 this problem is really just sitting with me and I said, Okay, 0:04:11.600 --> 0:04:14.240 do the software update on your phone. Do the updates 0:04:14.280 --> 0:04:15.960 on your phone, and come back to me and let's 0:04:15.960 --> 0:04:18.200 see if it's still there. And sure enough, still the same. 0:04:19.960 --> 0:04:20.440 Let's see. 0:04:20.480 --> 0:04:21.839 Oh this was another one. 0:04:21.920 --> 0:04:25.080 So I'm walking out of my work the other day 0:04:25.480 --> 0:04:29.640 and I'm hearing my colleagues's computer alarming, like there's this 0:04:29.839 --> 0:04:32.920 noise that's like, please do not turn off your computer, 0:04:33.480 --> 0:04:38.280 do not press power, do not exit, you will lose information. 0:04:38.600 --> 0:04:42.480 Your computer has been identified as a computer that is, 0:04:43.080 --> 0:04:47.680 you know, accessing identity theft information. And sure enough, this 0:04:47.720 --> 0:04:50.239 person had stumbled upon one of those websites that takes 0:04:50.279 --> 0:04:54.920 over your computer. In fact, Microsoft has an entire page 0:04:55.000 --> 0:04:58.120 about this tech support scams. Oh, we've talked about them 0:04:58.160 --> 0:05:01.640 on the show before. Now, this is where scammers use 0:05:01.680 --> 0:05:05.680 scare tactics to basically trick you into either paying money 0:05:05.680 --> 0:05:09.200 for unnecessary tech support or they fix your device with 0:05:09.279 --> 0:05:12.000 some sort of software download, and once you allow them 0:05:12.000 --> 0:05:14.120 access to your computer or you hand over any sort 0:05:14.160 --> 0:05:18.240 of information. Oh, it is a headache upon headaches. And 0:05:18.320 --> 0:05:21.400 so this person is sitting there. And many times people 0:05:21.440 --> 0:05:23.800 will tell me about this stuff afterwards, and so I 0:05:23.839 --> 0:05:26.279 don't get actually to see it in person. But this 0:05:26.360 --> 0:05:28.479 time I saw it happening in person. I said, ooh, 0:05:28.600 --> 0:05:30.640 let's figure out how to get out of this. And 0:05:30.680 --> 0:05:32.599 sure enough, you know, you can't really move your mouse, 0:05:32.720 --> 0:05:35.359 nothing works. You can't get out of the screen because 0:05:35.360 --> 0:05:39.159 they hijack the entire browser, and so it's a full 0:05:39.200 --> 0:05:41.960 screen browser and you can't do anything. And so I said, 0:05:41.960 --> 0:05:44.440 all right, try this. I said, press control all delete 0:05:44.480 --> 0:05:47.360 on your computer. That'll bring up task Manager, and sure 0:05:47.440 --> 0:05:50.479 enough it did. And then it says, you know, whatever 0:05:50.520 --> 0:05:52.960 browser they were using. I think it was Microsoft Edge 0:05:53.040 --> 0:05:55.800 or something, or maybe it wasn't Edge, maybe it was Chrumme, 0:05:55.920 --> 0:05:58.760 whatever it was, and you want to end that task, 0:05:58.839 --> 0:06:02.840 So okay, select that, press end task and you do it, 0:06:03.240 --> 0:06:05.559 and sure enough it all goes away. And the person 0:06:05.640 --> 0:06:07.440 was like, you know, this is really scary, like this 0:06:07.640 --> 0:06:10.480 was really scary, Like how did this happen? I said, Look, 0:06:10.520 --> 0:06:13.440 it happens through different websites that you go to, and 0:06:13.520 --> 0:06:16.039 a lot of it is just injected through ads on 0:06:16.080 --> 0:06:19.840 these websites. Malvertizing they call it, and that's how they 0:06:19.839 --> 0:06:22.920 take over your computer. And yes, all the advertising companies 0:06:22.960 --> 0:06:25.600 like Google and you know the other ones are hipped 0:06:25.640 --> 0:06:27.080 to this and they try to stop it, but they 0:06:27.120 --> 0:06:30.440 can't always stop it, and so that's how it happens. 0:06:30.800 --> 0:06:32.239 And so I said, oh, this is a good lesson 0:06:32.279 --> 0:06:35.160 to share because I've wanted to see this in person. Now, 0:06:35.200 --> 0:06:36.880 what happens If you can't figure that out? 0:06:37.160 --> 0:06:37.880 What do you do? 0:06:37.880 --> 0:06:37.920 Do? 0:06:37.960 --> 0:06:39.080 You just turn off your computer? 0:06:39.200 --> 0:06:41.600 You can literally press the power button on your computer, 0:06:41.680 --> 0:06:44.719 restart it, and this will not come back. But here's 0:06:44.720 --> 0:06:48.360 the thing. When you open up your web browser, it 0:06:48.400 --> 0:06:50.480 may say do you want us to open up your 0:06:50.560 --> 0:06:53.080 last tabs that you had open? You want to say 0:06:53.120 --> 0:06:55.600 no to that, because if you say yes and that 0:06:55.640 --> 0:06:58.640 website pops up again, what's going to happen? Your computer's 0:06:58.680 --> 0:07:00.920 going to get taken over again. So there is an 0:07:01.080 --> 0:07:05.480 entire Microsoft page all about these tech support scams. You 0:07:05.560 --> 0:07:08.200 don't want to fall for one of these things. If 0:07:08.240 --> 0:07:10.960 you do, it's it's a problem. There's a lot of 0:07:11.000 --> 0:07:14.280 things they try to make you install software. You know, 0:07:14.320 --> 0:07:17.480 you've got to scan your software from your computer from malware. 0:07:18.000 --> 0:07:19.680 You got to change your passwords, you got to call 0:07:19.720 --> 0:07:23.200 your credit card provider. There's a whole bunch of whole 0:07:23.240 --> 0:07:25.400 bunch of worm Let's see, how do you say that. 0:07:26.080 --> 0:07:28.040 It's a big can of worms that's unlocked if you 0:07:28.080 --> 0:07:30.280 do this. So please do not fall for these one. 0:07:30.360 --> 0:07:34.280 End out control all, delete, end the web browser, just 0:07:34.480 --> 0:07:38.400 end that task or restart your computer. That's the easiest way. 0:07:38.680 --> 0:07:40.680 Now you can also report this to Microsoft. They've got 0:07:40.720 --> 0:07:43.440 a website Microsoft dot com slash report a scam. But 0:07:43.960 --> 0:07:45.720 quite honestly, is that really gonna do much? 0:07:45.800 --> 0:07:46.240 I don't know. 0:07:47.040 --> 0:07:49.080 But also I'll put this in the show notes. Everything 0:07:49.120 --> 0:07:50.680 is gonna be on the show notes Rich on tech 0:07:50.720 --> 0:07:54.720 dot TV. My mom she got an email, and my 0:07:54.760 --> 0:07:57.000 mom is in town, so we're kind of hanging out, 0:07:57.080 --> 0:07:59.040 you know, having a good time. Is my son's birthday 0:07:59.080 --> 0:08:01.280 this week, and so we went out for dinner or whatever. 0:08:01.880 --> 0:08:03.920 But my mom emailed me and she said, hey, my 0:08:03.960 --> 0:08:05.560 work wants me to turn on this thing called two 0:08:05.600 --> 0:08:08.120 factor authentication. It kind of looks scary, and I said, no, no, 0:08:08.160 --> 0:08:10.640 it's simple. You got to do this well, sure enough. 0:08:10.960 --> 0:08:12.560 And this is what I love again about doing this 0:08:12.560 --> 0:08:14.720 stuff in person, is that it did turn out to 0:08:14.720 --> 0:08:18.520 be tricky because she's running two different Google accounts on 0:08:18.600 --> 0:08:21.160 her phone, and so when she clicks in the email 0:08:21.240 --> 0:08:23.400 to turn on two factor, it's already turned on for 0:08:23.480 --> 0:08:26.760 her primary account, but she has to switch to her 0:08:26.800 --> 0:08:29.320 work account on her phone to be able to enable 0:08:29.360 --> 0:08:31.920 it there. Now, not many people would know that you 0:08:32.040 --> 0:08:34.800 have to tap in the upper right hand corner of 0:08:34.840 --> 0:08:38.400 your Google profile to switch to the other profile. And 0:08:38.480 --> 0:08:42.360 again that's tricky. And so the reason I tell you 0:08:42.440 --> 0:08:44.920 all of this stuff is because I want you to 0:08:45.000 --> 0:08:47.560 know that there are several types of people that listen 0:08:47.600 --> 0:08:49.720 to this show. Yeah, you've got the techies that sort 0:08:49.760 --> 0:08:51.520 of know the answers, they know what I'm talking about, 0:08:51.640 --> 0:08:54.920 they identify, they understand, and they're the ones that are 0:08:54.920 --> 0:08:57.800 teaching their friends about this stuff. Then you've got sort 0:08:57.840 --> 0:09:00.680 of the everyday person, the person that's just going to work. 0:09:00.960 --> 0:09:02.880 They use tech because they have to, and they want 0:09:02.920 --> 0:09:04.120 to learn more about this stuff. 0:09:04.400 --> 0:09:05.920 And I get it. It is tricky. 0:09:06.160 --> 0:09:08.440 It can be very tricky to figure this stuff out, 0:09:08.480 --> 0:09:11.360 even for me. And so with my mom, I said, Okay, 0:09:11.480 --> 0:09:13.120 here's how we're going to do it. Here's how we 0:09:13.160 --> 0:09:15.440 switched accounts, and we're going to set up two factor 0:09:15.480 --> 0:09:16.640 and I said, and now you're going to get a 0:09:16.640 --> 0:09:18.920 text message anytime you try to log in to your 0:09:18.960 --> 0:09:19.559 work account. 0:09:19.720 --> 0:09:21.800 And okay. It was still kind of scary for her. 0:09:22.320 --> 0:09:23.839 And then I got an email this week from a 0:09:23.880 --> 0:09:26.520 woman who said, Hey, Rich, how do I transfer a 0:09:26.600 --> 0:09:29.679 file to a flash drive? Like I've got this flash drive, 0:09:30.080 --> 0:09:32.160 I've got it, I've got my computer, Like how do 0:09:32.200 --> 0:09:34.000 I get a file to the flash drive? And I 0:09:34.040 --> 0:09:36.000 sat to myself and said, okay, someone trying to punk 0:09:36.080 --> 0:09:37.920 me here, like, come on, who doesn't know how to 0:09:37.920 --> 0:09:40.880 do that? But the reality is you may not know 0:09:40.880 --> 0:09:43.079 how to do it. And so the stuff that some 0:09:43.120 --> 0:09:46.360 people take for granted, like myself, I get it. Not 0:09:46.480 --> 0:09:49.320 everyone understands this stuff. And that's why I'm here to 0:09:49.440 --> 0:09:52.679 help you figure this out. There are no dumb questions. 0:09:52.880 --> 0:09:56.360 There are only dumb answers from me. That's that's the 0:09:56.400 --> 0:09:59.280 bottom line. Sometimes the answers, you know, they may be 0:10:00.000 --> 0:10:03.400 you know, what you paid for. It's free, so you know, 0:10:03.440 --> 0:10:05.800 the answers may not be as good as you think. 0:10:06.040 --> 0:10:08.000 But I do my best and I try. And so 0:10:08.240 --> 0:10:11.800 my point is call with your questions. Don't feel like 0:10:11.840 --> 0:10:13.760 you're the only person in the world that wonders about 0:10:13.760 --> 0:10:17.800 this stuff. No answer is too simple. And the woman 0:10:17.880 --> 0:10:19.920 that I emailed back about the flash drive, I said, here, 0:10:20.120 --> 0:10:22.440 you put it in your computer. The only tricky part 0:10:22.480 --> 0:10:24.640 is it may not be formatted for your computer. 0:10:24.640 --> 0:10:25.520 If you're running a Mac. 0:10:25.760 --> 0:10:27.680 You put in a flash drive that's not formatted, it 0:10:27.720 --> 0:10:29.960 may not show up. So here's how you format it. 0:10:30.120 --> 0:10:32.240 Then you drag the file onto it. You're good to go. 0:10:33.000 --> 0:10:34.079 She emailed me back, and she. 0:10:34.000 --> 0:10:37.600 Said, Rich, it worked. I can't believe it. It worked perfectly, 0:10:37.640 --> 0:10:40.240 and I said, okay, I wasn't being punked. This is 0:10:40.280 --> 0:10:42.800 just someone that needed a little extra assistance. So give 0:10:42.800 --> 0:10:44.880 me a call Triple eight rich one on one eight 0:10:44.960 --> 0:10:48.240 eight eight seven four to two, four to one zero one. 0:10:48.559 --> 0:10:50.320 We're gonna take some more of your calls. Plus, don't 0:10:50.320 --> 0:10:52.760 forget to visit me on social media. I am at 0:10:52.880 --> 0:10:57.000 rich on Tech and the website rich on tech dot TV. 0:10:57.600 --> 0:11:00.000 All the show notes for everything I mentioned are always 0:11:00.120 --> 0:11:02.360 listed right there. All right, we got a lot more 0:11:02.360 --> 0:11:05.000 for the show today, So many things to talk about. Oh, 0:11:05.040 --> 0:11:07.520 I got lots more scams where that came from. We've 0:11:07.520 --> 0:11:10.800 got a scam that involves parking and QR codes. We've 0:11:10.840 --> 0:11:14.040 got new details on the iPhone fifteen plus a potential 0:11:14.120 --> 0:11:16.560 date when that may be launching. And I'm gonna tell 0:11:16.559 --> 0:11:19.640 you how I sold my couches online and what I 0:11:19.760 --> 0:11:21.240 use to get my new couches delivered. 0:11:21.240 --> 0:11:22.920 So we'll talk about all of that. Right here. 0:11:23.360 --> 0:11:25.599 You are listening to rich on Tech. My name is 0:11:25.640 --> 0:11:28.360 rich Dumiro. Give me a call Triple eight rich one 0:11:28.400 --> 0:11:31.360 on one eight eight eight seven four to two, four 0:11:31.400 --> 0:11:36.800 to one zero one. Welcome back to Rich on tech. 0:11:36.920 --> 0:11:40.160 Rich DeMuro here hanging out with you talking technology at 0:11:40.160 --> 0:11:43.520 Triple eight Rich one O one eight eight eight seven 0:11:43.640 --> 0:11:47.480 four to two, four to one zero one. Let's go 0:11:47.640 --> 0:11:50.959 to Jennifer in Laguna Hills. Jennifer, you're on with. 0:11:51.000 --> 0:11:53.400 Rich Hi Rich. How are you doing today? 0:11:53.600 --> 0:11:56.480 I'm doing excellent. How are you good? 0:11:56.600 --> 0:12:02.199 Thanks? Happy Saturday. Yes, I probably half a dozen old 0:12:02.280 --> 0:12:04.439 cell phones that aren't worth selling. 0:12:04.520 --> 0:12:05.400 Nobody wants them. 0:12:06.400 --> 0:12:09.120 Before I take them for electronics recycling, I thought i'd 0:12:09.160 --> 0:12:13.600 ask if there's an organization that can repurpose these that 0:12:13.679 --> 0:12:14.080 you know of. 0:12:15.440 --> 0:12:19.439 You know, I I've heard of some places that will 0:12:19.440 --> 0:12:24.760 take donated cell phones. I have not personally done that. Typically, 0:12:24.840 --> 0:12:26.800 I'll just bring them to Goodwill if I have some 0:12:26.880 --> 0:12:28.920 old ones, which you know, I don't know what they 0:12:28.920 --> 0:12:33.640 do with them, but looking up online here let's see here. 0:12:34.040 --> 0:12:36.480 So you want to how old are these phones? 0:12:37.960 --> 0:12:41.640 Well, I've got a couple of iPhone five sieves. 0:12:42.800 --> 0:12:43.760 Okay, and. 0:12:45.240 --> 0:12:49.600 A weird old hand tech vibe. 0:12:50.080 --> 0:12:53.520 Oh wow, that's old. Yeah, I'm told you, hantack. 0:12:53.880 --> 0:12:56.120 You put them in a cupboard and then forget about them. 0:12:56.200 --> 0:12:59.240 Yeah, they kind of just stay there forever. I mean, 0:12:59.280 --> 0:13:03.320 the thing is I think that. Let's see, it looks like, okay, 0:13:03.320 --> 0:13:05.600 there's a place called nine one one cell Phone Bank 0:13:06.400 --> 0:13:09.719 accepts donations of use cell phones to provide support and 0:13:09.720 --> 0:13:14.360 assistance to participating law enforcement entities. Okay, that's one. A 0:13:14.400 --> 0:13:18.040 donation is made for every phone received. Okay, so that's interesting. 0:13:18.080 --> 0:13:21.040 They're not actually taking the phones perhaps, but they are. 0:13:21.440 --> 0:13:24.120 They're taking the phones, but then they're kind of caching 0:13:24.160 --> 0:13:27.600 them in so that they get a donation. Let's see, 0:13:27.920 --> 0:13:32.240 National Coalition Against Domestic Violence takes donated cell phones and 0:13:32.280 --> 0:13:34.560 sells them through a cellular recycle. Okay, so they raise 0:13:34.600 --> 0:13:38.040 money again, so they're not actually cell phones for soldiers 0:13:38.080 --> 0:13:41.240 collects use cell phones. Donations are sold to a business 0:13:41.240 --> 0:13:44.760 that recycles. So it looks like any of these places 0:13:44.760 --> 0:13:47.920 that you give them to for donations are actually just 0:13:48.480 --> 0:13:50.719 get caching in the phones, you know what I mean. 0:13:50.760 --> 0:13:54.679 So they're not necessarily using the phone itself. That's what 0:13:54.760 --> 0:13:55.480 it sounds like. 0:13:57.240 --> 0:13:59.080 Yeah, I agree, but you know what that would be 0:13:59.120 --> 0:14:01.520 Okay too, I take it to goodwill, it's just going 0:14:01.600 --> 0:14:05.320 to go for electronics recycling and nobody gets the benefit. 0:14:05.720 --> 0:14:07.839 Yeah, and that's true. So I mean, you could take 0:14:07.880 --> 0:14:09.800 it to one of these companies. It's a website called 0:14:09.840 --> 0:14:11.640 Love to Know. I'll put the link in the show notes. 0:14:12.000 --> 0:14:15.640 But they've got a couple of these different different let's 0:14:15.640 --> 0:14:18.560 see one million project dedicated to providing mobile devices to 0:14:18.600 --> 0:14:22.440 high school children in low income communities. You can donate 0:14:22.680 --> 0:14:24.640 and they will give you a shipping label as well 0:14:24.640 --> 0:14:25.760 as donates funds. 0:14:25.560 --> 0:14:26.560 Straight to the project. 0:14:26.600 --> 0:14:30.960 So again, it looks like many of these places will 0:14:31.440 --> 0:14:34.000 just take the donation and get the money for it, 0:14:35.120 --> 0:14:37.400 which is kind of like, I mean, it's better I guess, 0:14:37.400 --> 0:14:40.240 like you're saying, than just getting these getting rid of them. 0:14:40.640 --> 0:14:44.160 So I would check out this list on this website, 0:14:44.200 --> 0:14:47.160 see which one you think you want to support charity wise. Now, 0:14:47.160 --> 0:14:48.400 I'm just going to tell you, I don't know if 0:14:48.440 --> 0:14:51.200 these phones are worth very much like an iPhone five C. 0:14:51.960 --> 0:14:53.480 Have you looked it up on a place? 0:14:54.240 --> 0:14:55.040 Yes, because they. 0:14:54.960 --> 0:14:57.840 All won't buy anything older than an iPhone six and 0:14:57.920 --> 0:15:02.200 so that's why. But I'm willing to give it a 0:15:02.280 --> 0:15:06.560 try if there's a possibility somebody will benefit from it. Yeah, 0:15:06.880 --> 0:15:09.040 I'm looking up. 0:15:09.040 --> 0:15:11.240 Okay, So there's a website called gizmo Go which I 0:15:11.280 --> 0:15:17.320 really like, which they recycle prep yeah, and even for them, 0:15:17.880 --> 0:15:21.600 oh wow, the iPhone VIC gives zero sense, so they 0:15:21.600 --> 0:15:24.680 will take it, but they you know, and recycle it. 0:15:24.680 --> 0:15:25.520 But you're not gonna get much. 0:15:25.600 --> 0:15:27.480 So the bottom line, I think with a lot of 0:15:27.520 --> 0:15:30.640 these things, you're not you can donate them and see, 0:15:30.640 --> 0:15:32.160 but I don't know if they're going to get a 0:15:32.160 --> 0:15:34.240 ton of value out of them for donations because they 0:15:34.240 --> 0:15:38.760 are kind of older. So I think for the rest 0:15:38.760 --> 0:15:41.280 of you that have an old phone, you can do 0:15:41.320 --> 0:15:41.840 the same thing. 0:15:41.880 --> 0:15:45.160 I'll put the links to the charities. But and you 0:15:45.160 --> 0:15:45.920 can also like go. 0:15:45.960 --> 0:15:48.440 Local, like super local, like ask your church or ask 0:15:48.480 --> 0:15:50.720 your school if they need a phone. But some of 0:15:50.760 --> 0:15:52.680 the places that I like that you can maybe get 0:15:52.720 --> 0:15:56.480 some cash or just straight up recycle these again. Gizmo 0:15:56.560 --> 0:15:58.680 Go this is a place that will pretty much take 0:15:58.720 --> 0:16:01.240 any electronics. They'll either give you cash for it or 0:16:01.280 --> 0:16:04.560 they'll just take it and recycle it properly. Best Buy 0:16:04.680 --> 0:16:07.160 actually has this new service where you can and it's 0:16:07.200 --> 0:16:08.760 going to cost you some money, but you can buy 0:16:08.760 --> 0:16:10.880 a box. So if you've got a bunch of old 0:16:10.920 --> 0:16:15.480 stuff laying around, cables, phones, whatever, either a twenty three 0:16:15.560 --> 0:16:17.800 dollars box or a thirty dollars box that's a little 0:16:17.800 --> 0:16:20.360 bit bigger, and you can just dump all of your 0:16:20.360 --> 0:16:22.280 stuff in this box and send it in and they 0:16:22.280 --> 0:16:25.600 will recycle it properly. So that's best by mail in 0:16:25.680 --> 0:16:28.120 recycling service and that's brand new as of like maybe 0:16:28.160 --> 0:16:31.960 six or eight months ago. Eco ATM. This is actually 0:16:32.000 --> 0:16:34.240 owned by Gazelle. You might have seen them in a 0:16:34.240 --> 0:16:37.880 place like a Walmart or a grocery store or a 0:16:37.920 --> 0:16:41.440 Westfield mall. These are ATMs that scan your phone and 0:16:41.440 --> 0:16:43.480 they will tell you what it's worth. And there's five 0:16:43.520 --> 0:16:46.320 thousand of them around the nation. So if they don't 0:16:46.400 --> 0:16:50.440 give you anything for your phone, they will just recycle 0:16:50.440 --> 0:16:52.520 it for you as well. So those are some of 0:16:52.560 --> 0:16:54.600 the places you can do this. Those are some of 0:16:54.600 --> 0:16:57.000 the ideas, but again ask around. I mean there's also 0:16:57.120 --> 0:16:59.840 maybe family members that need them. Sometimes you can turn 0:16:59.840 --> 0:17:03.360 them into an extra security camera or something like that. 0:17:03.840 --> 0:17:07.680 But the number one thing that I should get across 0:17:07.800 --> 0:17:11.920 is to recycle these. So don't just don't just throw 0:17:11.960 --> 0:17:14.080 them out in the trash, because they do have lithium 0:17:14.080 --> 0:17:16.720 ion batteries in them and you do not want them 0:17:16.840 --> 0:17:19.000 to go into the land fell. 0:17:19.840 --> 0:17:21.800 Good question, Jennifer, Thanks so much. All right, if you 0:17:21.800 --> 0:17:22.720 have a question, give me a call. 0:17:22.800 --> 0:17:25.600 Triple eight rich one O one eight eight eight seven 0:17:25.680 --> 0:17:28.280 four to two four to one zero one. Coming up, 0:17:28.880 --> 0:17:30.600 I'm going to talk about the service I used to 0:17:30.640 --> 0:17:33.119 not only get my new couch is delivered, but I 0:17:33.160 --> 0:17:36.720 also sold my couches online. I'll tell you all about 0:17:36.720 --> 0:17:39.040 how that process went. Coming up right here on rich 0:17:39.119 --> 0:17:43.760 on Tech. Welcome back to a rich on Tech. Rich 0:17:43.800 --> 0:17:48.160 Demiro here talking technology with you at Triple eight rich 0:17:48.240 --> 0:17:51.399 one on one eight eight eight seven four to two 0:17:51.440 --> 0:17:57.000 four one zero one website richon Tech dot tv. There 0:17:57.040 --> 0:17:59.040 you can find show notes for everything I mentioned. 0:17:59.080 --> 0:17:59.199 Here. 0:17:59.240 --> 0:18:01.480 You can also see some stories I do for television 0:18:01.720 --> 0:18:05.720 and check out past episodes of the podcast. That's all 0:18:05.720 --> 0:18:11.440 at richon tech dot TV. Let's go to Marta. Let's 0:18:11.440 --> 0:18:15.920 see here Line three. Marta in Laguna Miguel, California. Marta, 0:18:15.920 --> 0:18:16.400 you around with. 0:18:16.400 --> 0:18:20.199 Rich Thank you for taking my call. Well, I have 0:18:20.880 --> 0:18:24.840 a mother that is now elderly and she having memory problems. 0:18:25.160 --> 0:18:27.919 She have an Android phone, but I'm willing not to 0:18:28.000 --> 0:18:32.080 buy her iPhone if necessary. I want to know if 0:18:32.119 --> 0:18:35.720 there is any app that yes, verbally you can say 0:18:36.680 --> 0:18:39.679 remind me on Monday I have to go to the 0:18:39.720 --> 0:18:43.000 doctor at ten and at ten on Monday, the phone 0:18:43.040 --> 0:18:44.680 allow will say that. 0:18:46.480 --> 0:18:50.240 Yes, So, I mean it's basically just instead of a 0:18:50.320 --> 0:18:53.399 reminder with text, you want a reminder that has audio. 0:18:54.359 --> 0:18:59.560 Yes, okay, I saw one. I forgot the name. But 0:18:59.840 --> 0:19:03.639 if you have to do all these steps manually, and 0:19:03.680 --> 0:19:06.160 I want her to do it, just the whole. 0:19:05.960 --> 0:19:09.080 Thing, right, Oh you want ohs you want her to 0:19:09.119 --> 0:19:09.920 be able to do it? 0:19:11.000 --> 0:19:11.240 Yes? 0:19:11.440 --> 0:19:12.240 Oh okay. 0:19:12.280 --> 0:19:14.639 That's where it's gonna get a little tricky because okay, 0:19:14.640 --> 0:19:17.959 there's there's two types of alarm systems on the phones. 0:19:18.000 --> 0:19:21.480 I mean you have to the text to speech, you know, 0:19:21.600 --> 0:19:25.640 you can you can easily set a reminder with your voice, right, 0:19:25.680 --> 0:19:27.840 but it's going to play that or it's not going 0:19:27.920 --> 0:19:29.399 to play it back, but it's just going to remind 0:19:29.400 --> 0:19:31.200 you with a visual on the screen. 0:19:31.320 --> 0:19:32.480 Right, That's not what you want. 0:19:33.240 --> 0:19:37.679 So now when it comes to actually setting like an 0:19:37.720 --> 0:19:42.040 alarm clock, I mean it's really kind of a manual process. 0:19:42.080 --> 0:19:45.520 And I'm looking at this app. And that's the beauty 0:19:45.520 --> 0:19:47.120 of Android, by the way, is that there's so many 0:19:47.119 --> 0:19:49.639 different apps that can kind of allow you to do 0:19:49.680 --> 0:19:51.520 things that the iPhone may not allow you to do. 0:19:52.160 --> 0:19:52.280 So. 0:19:53.320 --> 0:19:56.439 This app is called Talking Alarm Clock Beyond. Have you 0:19:56.480 --> 0:20:02.920 tried that one? Not talking alarm talking Talking Alarm Clock Beyond. Now, 0:20:02.920 --> 0:20:06.399 this does exactly what you need. The difference is that 0:20:06.520 --> 0:20:09.000 you are going to have to set these things. And 0:20:09.080 --> 0:20:12.719 so that is the issue is that you know, I'm 0:20:12.760 --> 0:20:15.160 looking at this and it's very very simple to do this, 0:20:15.880 --> 0:20:20.280 but you can. You can set these alarms and the 0:20:20.359 --> 0:20:23.960 alarm label will be spoken, So whatever you want it 0:20:24.000 --> 0:20:26.119 to be will be spoken. So if you want it 0:20:26.160 --> 0:20:28.600 to say, you know, go to the doctor at this time, 0:20:29.119 --> 0:20:31.920 go to you know whatever, and it can repeat it too. 0:20:32.640 --> 0:20:35.200 So but the difference is that you are going to 0:20:35.280 --> 0:20:38.359 have to set that manually at the beginning. Now, so 0:20:38.480 --> 0:20:42.040 these are things, these are things that are happening on 0:20:42.080 --> 0:20:45.240 a weekly basis, or they all separate and individual. 0:20:46.840 --> 0:20:49.800 Oh no, it could be separate. Since so I when 0:20:49.840 --> 0:20:52.959 she knows it, I wanted her to like get her 0:20:53.000 --> 0:20:57.280 phone and say verbally, hey, you know on Tuesday, I 0:20:57.400 --> 0:21:04.200 have my memory class at it remind me on Thursday 0:21:04.560 --> 0:21:07.960 to call black person, you know, right, So that was 0:21:08.119 --> 0:21:12.520 ideal because yes, sometimes when she's touching the phone, she 0:21:12.640 --> 0:21:13.639 touched stuff. 0:21:13.760 --> 0:21:15.320 Oh yeah, oh, I know, believe me. 0:21:15.440 --> 0:21:17.600 It's it's one of these things where it's like even 0:21:17.640 --> 0:21:19.760 when someone hands me their phone to like figure out 0:21:19.800 --> 0:21:21.880 what's happening on it, they touched something and I'm like, wait, 0:21:21.920 --> 0:21:26.880 the screen went away. So, I mean, it's tough because 0:21:26.920 --> 0:21:29.840 you can do reminders on the phones very easily, but 0:21:29.880 --> 0:21:33.760 those reminders usually show up as a as a text, 0:21:33.800 --> 0:21:35.920 you know, as a box or a prompt or something. 0:21:36.359 --> 0:21:39.840 What about I mean, this is kind of an interesting 0:21:40.040 --> 0:21:40.919 Does she live alone? 0:21:43.920 --> 0:21:49.480 Yes, it's okay because somebody. 0:21:49.320 --> 0:21:52.080 Yeah, you have somebody who she ran a room too, 0:21:52.160 --> 0:21:53.560 But yes. 0:21:53.680 --> 0:21:58.480 Okay, because you could do something where if she there's 0:21:58.520 --> 0:22:02.840 a Google Nest that is like a little screen and 0:22:02.880 --> 0:22:05.640 you could set that up in like her kitchen. And 0:22:06.200 --> 0:22:10.200 when I set voice reminders on my phone, like if 0:22:10.200 --> 0:22:11.840 I just say to my phone, remind me to do 0:22:11.920 --> 0:22:15.040 this on this day and this time, it will show 0:22:15.320 --> 0:22:20.840 on that screen my reminder because it's it's like it's 0:22:20.840 --> 0:22:23.439 not verbal, but you can't miss it because it's visual 0:22:23.560 --> 0:22:25.520 and it will also it can also ring as well, 0:22:26.000 --> 0:22:29.400 but it is you know, it is displayed, and it's 0:22:29.440 --> 0:22:33.240 a constant display until you you know, until you get 0:22:33.320 --> 0:22:35.320 rid of it. I guess, but again, it's not gonna 0:22:35.480 --> 0:22:37.600 it's not gonna yell out and say what you need 0:22:37.640 --> 0:22:37.920 to do. 0:22:38.320 --> 0:22:38.520 Now. 0:22:38.600 --> 0:22:40.600 There may be a way to do this that I'm 0:22:40.760 --> 0:22:43.320 not aware of just yet, and I think there there 0:22:43.320 --> 0:22:45.399 are manual ways of setting it. But for you to 0:22:45.520 --> 0:22:48.360 just say to your phone, hey, remind me on Friday 0:22:48.400 --> 0:22:50.239 to go to the doctor at eleven am and then 0:22:50.280 --> 0:22:52.920 to have your phone speak that out, you know, five 0:22:52.960 --> 0:22:56.200 minutes before that, that is something that is much more 0:22:56.200 --> 0:22:58.159 manual as far as I know at this point, and 0:22:58.240 --> 0:23:00.600 this app definitely does it. It's just a matter of 0:23:01.119 --> 0:23:02.679 you do have to set that app. 0:23:04.680 --> 0:23:07.280 Bright Talking alarm clock bones. 0:23:07.480 --> 0:23:10.560 Yeah, talking alarm Clock beyond. And that's just one. There's 0:23:10.600 --> 0:23:14.280 another one too. There's one called Talking Recordable Voice Alarm 0:23:14.800 --> 0:23:17.719 Voice Memo Reminder. I mean, there are a bunch of 0:23:17.720 --> 0:23:21.359 these things in the app store and this one. Okay, 0:23:21.400 --> 0:23:24.320 so this one voice memo reminder might actually work pretty well. 0:23:24.359 --> 0:23:27.199 This one says quickly record a note and set it 0:23:27.240 --> 0:23:29.320 to play at a later time and date. But the 0:23:29.400 --> 0:23:33.240 different that again, someone is going to have to program 0:23:33.440 --> 0:23:37.600 when that voice reminder pops up. And I'm looking at 0:23:37.600 --> 0:23:40.480 this app again, it's very easy to do, but you 0:23:40.600 --> 0:23:42.679 have to set that date in time, and so I 0:23:42.720 --> 0:23:45.240 think when it comes to something that she's going to 0:23:45.280 --> 0:23:49.160 be able to do verbally very easily, it doesn't look 0:23:49.200 --> 0:23:52.000 like there's something that's that easy right now. Now we 0:23:52.040 --> 0:23:54.400 are on the cusp of all this AI stuff and 0:23:54.480 --> 0:23:58.160 all of this, you know, all of these virtual assistants 0:23:58.160 --> 0:24:01.200 are getting much much better. So there may be something 0:24:01.440 --> 0:24:05.280 that gets better very quickly. But if you're listening and 0:24:05.320 --> 0:24:08.320 you have a solution of this, obviously email me. We'll 0:24:08.320 --> 0:24:10.960 talk about it in the feed feedback segment later in 0:24:11.000 --> 0:24:13.399 the show. So Rich on tech dot TV, hit that 0:24:13.480 --> 0:24:15.679 contact button and let me know if you have a 0:24:15.680 --> 0:24:19.199 solution for a talking voice reminder that can also be 0:24:19.560 --> 0:24:23.200 not only set by voice, but then prompts with the voice. 0:24:23.520 --> 0:24:25.520 MARTA good question. Thanks so much for calling in today. 0:24:25.520 --> 0:24:28.480 Appreciate it. Phone lines are open triple eight Rich one 0:24:28.480 --> 0:24:31.280 one eight eight eight seven four to two four to 0:24:31.359 --> 0:24:36.159 one zero one. So I got some couches delivered the 0:24:36.200 --> 0:24:38.080 other day. It's been a long time coming, we said, 0:24:38.080 --> 0:24:40.679 after the pandemic, because we lived on these couches for 0:24:40.720 --> 0:24:42.760 so long, like you know, like all of our meals 0:24:42.760 --> 0:24:45.840 were on these couches and the kids were sitting on there. 0:24:45.760 --> 0:24:48.639 There was actually an indentation where my kids sat for 0:24:48.680 --> 0:24:51.080 so long on his iPad during the pandemic. It was 0:24:51.080 --> 0:24:53.200 time to get rid of these couches. So we went, 0:24:53.359 --> 0:24:55.520 we looked, we finally figured it out, we measured all 0:24:55.560 --> 0:24:58.640 this good stuff and we ended up getting new couches. 0:24:58.680 --> 0:25:01.040 And when it came to delivery, I actually had a 0:25:01.080 --> 0:25:05.120 credit on this app called lug and so this app 0:25:05.200 --> 0:25:09.359 is called lug Lugg, and it's basically a non demand 0:25:09.600 --> 0:25:11.720 moving app. It's kind of like Uber, but they send 0:25:11.720 --> 0:25:13.880 a couple of people to your house and they'll move whatever. 0:25:14.200 --> 0:25:15.720 And you can also send them to a place like 0:25:15.800 --> 0:25:19.640 Costco or any of these these furniture places to pick 0:25:19.680 --> 0:25:21.720 up your stuff. And so of course the furniture place 0:25:21.760 --> 0:25:23.480 wants you to use their people, which I get and 0:25:23.480 --> 0:25:25.520 it's the easiest. But I was like, let me try 0:25:25.520 --> 0:25:27.000 this out because I want to be able to tell 0:25:27.040 --> 0:25:30.560 people about this app, and so I tried it out. 0:25:30.680 --> 0:25:33.600 The furniture place really did not like the idea of this, so, like, 0:25:33.640 --> 0:25:36.120 you're gonna send two people with a truck to pick 0:25:36.160 --> 0:25:38.120 this up? I said, yeah, but they do it every day. 0:25:38.160 --> 0:25:39.400 They said, well, what is this app? And I said 0:25:39.400 --> 0:25:41.000 it's called lug. They said, I never heard of it. 0:25:41.119 --> 0:25:42.119 I said, well, let me just try it. 0:25:42.200 --> 0:25:42.560 Let's see. 0:25:42.560 --> 0:25:45.400 If it doesn't work, your people can deliver it. Sure enough, 0:25:45.520 --> 0:25:48.440 I scheduled everything out. They gave me the estimate. It's 0:25:48.480 --> 0:25:51.680 not cheap, but it's like a base fee. And then 0:25:51.800 --> 0:25:54.320 it's like, you know, twenty five thirty five cents a minute, 0:25:54.600 --> 0:25:57.480 and you can pick a big truck, a small truck, 0:25:57.560 --> 0:26:00.480 or an extra large truck. And so it it goes 0:26:00.480 --> 0:26:04.560 by time and the actual distance. So they've got this 0:26:04.720 --> 0:26:07.960 light pickup truck which is four hundred pounds, ten boxes, 0:26:08.000 --> 0:26:10.120 six feet long. They've got a bigger pickup truck which 0:26:10.119 --> 0:26:12.359 comes with two people. Then they've got a van, and 0:26:12.400 --> 0:26:14.639 they've got the Excel van which comes with two people. 0:26:14.880 --> 0:26:17.080 And they can move your whole apartment. It's all on demand. 0:26:17.560 --> 0:26:20.440 And so sure enough, the morning came for the delivery 0:26:21.000 --> 0:26:24.399 and these two guys they went to the furniture place, 0:26:24.440 --> 0:26:25.080 they picked it up. 0:26:25.080 --> 0:26:25.879 Everything was fine. 0:26:26.440 --> 0:26:29.719 He sent them like a confirmation code, confirmation screenshot off 0:26:29.760 --> 0:26:32.720 your order. Then they came to the house. Everything was fine. 0:26:32.720 --> 0:26:34.640 They actually moved the old couches out of the house 0:26:34.640 --> 0:26:37.119 into the driveway. They moved the new couches in and 0:26:37.160 --> 0:26:42.600 everything was great until they had to screw the legs 0:26:42.680 --> 0:26:45.359 onto the bottom of the couch and they didn't have 0:26:45.440 --> 0:26:48.080 the right tool. And so this is where my wife 0:26:48.119 --> 0:26:49.840 looks at me and she's like, I told you, I 0:26:49.960 --> 0:26:52.160 knew this wouldn't work. And I said, no, this will work. 0:26:52.400 --> 0:26:54.399 He's like, well, do you have a long screwdriver. I'm like, no, 0:26:54.880 --> 0:26:57.000 do you have a screw gun? No, do you have 0:26:57.040 --> 0:26:59.000 a you know whatever. I didn't have any of this stuff. 0:26:59.000 --> 0:26:59.800 So I said, all right, just go. 0:27:00.000 --> 0:27:00.360 It's fine. 0:27:00.359 --> 0:27:04.119 You guys did your job. Everything was perfect. And so 0:27:04.520 --> 0:27:06.520 next thing you know, I'm going to home depot to 0:27:06.560 --> 0:27:08.639 buy a screw gun or what do you call, like 0:27:08.840 --> 0:27:11.600 a drill and I need a long drill bit that 0:27:11.640 --> 0:27:14.240 I can screw these things into the couch. And so 0:27:14.480 --> 0:27:16.760 I get there. No one at the home did I 0:27:16.800 --> 0:27:18.240 already say that where I went, I didn't want to 0:27:18.240 --> 0:27:20.560 say the name because they were so unhelpful. The person 0:27:20.600 --> 0:27:22.600 that helped me find the bit that I needed was 0:27:22.640 --> 0:27:25.040 actually a viewer who was like, rich on Tech, what's up. 0:27:25.080 --> 0:27:26.920 I'm like, dude, I'm out of my I don't even 0:27:26.960 --> 0:27:28.320 know what I'm doing in this store because I know 0:27:28.320 --> 0:27:30.560 about tech, I don't know about home improvement. And he's like, 0:27:30.560 --> 0:27:31.960 what do you need help with? I said, here this, 0:27:32.240 --> 0:27:34.000 I need to screw this screw into this thing, and 0:27:34.000 --> 0:27:36.040 he said, here, here's what you need. He picked it 0:27:36.080 --> 0:27:38.200 out in one second. No one at the store could 0:27:38.200 --> 0:27:40.399 help me pick it out. So I get home. It 0:27:40.440 --> 0:27:43.440 took me thirty seconds to screw these things into the 0:27:43.480 --> 0:27:45.399 bottom of the couch, a little feet on the couch. 0:27:45.800 --> 0:27:48.199 It was so easy, and it's like, you know, I 0:27:48.240 --> 0:27:50.760 sounded like like a true like you know, like I 0:27:50.800 --> 0:27:54.400 was like Tim the toolman tailor, Yeah, handyman rich over here. 0:27:54.520 --> 0:27:57.040 It was like, you know, like stopped at the end. 0:27:57.080 --> 0:28:00.359 I felt so great and it worked perfectly. I was 0:28:00.359 --> 0:28:02.800 out like another one hundred bucks because I bought this 0:28:02.800 --> 0:28:06.200 this drill basically plus this piece. It came out to like, 0:28:06.440 --> 0:28:08.879 you know, eighty bucks, ninety bucks. And so my wife, 0:28:08.880 --> 0:28:10.840 of course, the whole time, was like, see, I told 0:28:10.840 --> 0:28:12.760 you you should have used their delivery people. And I said, yeah, 0:28:12.800 --> 0:28:15.720 that's fine, but it almost all worked out. And so 0:28:15.840 --> 0:28:19.280 I will say LUG actually very very convenient for moving 0:28:19.359 --> 0:28:20.840 if you have a big thing that you want to 0:28:20.840 --> 0:28:23.640 buy at Costco or another store, they can easily bring 0:28:23.680 --> 0:28:24.320 it to your house. 0:28:24.680 --> 0:28:26.280 It was scheduled, they were right on time. 0:28:27.119 --> 0:28:30.000 Again, a little bit expensive, but you know, it wasn't 0:28:30.040 --> 0:28:32.560 It was on par with what the furniture place would 0:28:32.560 --> 0:28:35.040 have done. But I think that in the end, at 0:28:35.040 --> 0:28:37.520 the end of the day, the furniture place probably would 0:28:37.520 --> 0:28:39.760 have had the right tool. But overall, I was very 0:28:39.800 --> 0:28:41.800 impressed with them. And by the way, I sold my 0:28:41.880 --> 0:28:44.960 old couches on offer up. I got eighty bucks for them. 0:28:45.160 --> 0:28:46.720 And I'm very proud of myself because I was just 0:28:46.680 --> 0:28:48.720 going to throw them out in the trash and I said, 0:28:48.760 --> 0:28:50.520 you know what, let me just try to sell these things. 0:28:50.520 --> 0:28:52.400 I put them on offer up, and I'm not kidding. 0:28:52.680 --> 0:28:55.640 Within a minute, I had fifteen, twenty thirty people saying 0:28:55.680 --> 0:28:57.000 can I pick up your couches? Can I pick up 0:28:57.040 --> 0:28:59.120 your couches? And sold it. In a couple of days, 0:28:59.160 --> 0:29:02.440 eighty bucks at all were out, so offer up lug. 0:29:03.160 --> 0:29:06.240 You know, one person's trash another's treasure. Not that these 0:29:06.320 --> 0:29:08.760 couches were trash, but my point is here, I was 0:29:08.800 --> 0:29:11.520 ready to just recycle them and someone else purchased them, 0:29:11.600 --> 0:29:14.200 so went in doubt. Try to sell this stuff. It's 0:29:14.200 --> 0:29:15.720 better to give it a second home than just send 0:29:15.760 --> 0:29:18.120 it to the landfill. All right, more of your calls 0:29:18.160 --> 0:29:20.080 coming up next. Eight eight eight rich one on one 0:29:20.240 --> 0:29:22.960 eight eight eight seven four to two, four to one 0:29:23.120 --> 0:29:34.960 zero one. This is rich on Tech. Welcome back to 0:29:35.240 --> 0:29:37.720 a rich On Tech. Rich DeMuro here hanging out with you, 0:29:37.960 --> 0:29:42.360 talking technology and uh. 0:29:42.320 --> 0:29:45.960 This week, Ah, such a good song. 0:29:47.600 --> 0:29:51.480 We were watching Imagine Dragons last night on Hulu in 0:29:51.680 --> 0:29:55.320 concert and for the first five or seven minutes, I 0:29:55.320 --> 0:29:57.920 was telling my mom because she's in town. I was like, oh, 0:29:57.920 --> 0:30:00.000 this is the concert I saw them in in Las Vegas, 0:30:00.360 --> 0:30:02.760 because they were playing in Las Vegas. And it took 0:30:02.800 --> 0:30:05.200 me about ten minutes of watching. When they showed like 0:30:05.240 --> 0:30:06.800 a big wide shot, I was like, oh, wait, that's 0:30:06.840 --> 0:30:07.920 not the concert I was at. 0:30:08.680 --> 0:30:11.600 It was a different show. So the whole time like, oh, 0:30:11.600 --> 0:30:13.400 I remember when he came out of the stage. 0:30:13.080 --> 0:30:14.960 Like that, and it was all like, I guess it 0:30:15.000 --> 0:30:18.680 was similar to the one I saw, but it wasn't. Uh. 0:30:18.760 --> 0:30:23.280 iPhone fifteen iPhone fifteen coming up very soon, if you 0:30:23.320 --> 0:30:27.480 can believe it. Here we are in August, usually the 0:30:27.600 --> 0:30:30.760 second or third week of September is when Apple announces 0:30:30.760 --> 0:30:34.080 their new iPhones, which I cannot believe were this close 0:30:34.120 --> 0:30:38.680 to that time. The rumor right now is September thirteenth, 0:30:39.280 --> 0:30:40.200 and I don't know. 0:30:40.280 --> 0:30:40.720 We'll see. 0:30:40.760 --> 0:30:43.080 Sometimes they do it on Monday, sometimes they do it 0:30:43.120 --> 0:30:45.960 on Tuesday. Sometimes they do it on Wednesday. I feel 0:30:46.000 --> 0:30:47.600 like Apple likes to do it earlier in the week 0:30:47.640 --> 0:30:50.560 because then they command the news cycle for the entire 0:30:50.600 --> 0:30:52.880 rest of that week, where the news people are just 0:30:52.920 --> 0:30:55.680 all talking about iPhone stuff. So on Wednesday they kind 0:30:55.680 --> 0:30:58.680 of short change themselves because then they only have Thursday 0:30:58.720 --> 0:31:02.080 Friday for the news to talk about it. So we'll see. 0:31:02.200 --> 0:31:06.040 I'm predicting it'll be on September. Let's see, where are 0:31:06.040 --> 0:31:09.600 we here, we are September. I'm predicting September eleventh. That's 0:31:09.680 --> 0:31:13.320 usually they've done it in the past around there, September tenth, 0:31:13.720 --> 0:31:16.640 So we'll see. Maybe it'll be the twelfth. Mark German 0:31:16.680 --> 0:31:20.440 at Bloomberg always has the inside scoop on what Apple 0:31:20.520 --> 0:31:22.840 is launching. Don't know how he does it, but he's 0:31:22.840 --> 0:31:25.520 got some good inside contacts. Even the people at Apple 0:31:26.000 --> 0:31:28.479 tell me that they listen to Mark for what's going 0:31:28.560 --> 0:31:32.080 to happen because Apple is very secretive. The biggest changes 0:31:32.200 --> 0:31:36.120 on the iPhone fifteen. The standard model will trade the 0:31:36.160 --> 0:31:39.400 notch for the dynamic island, which was introduced last year. 0:31:39.440 --> 0:31:43.280 On the high end models. Let's see, that's pretty much it. 0:31:43.320 --> 0:31:44.680 For the low end model, it's going to get a 0:31:44.720 --> 0:31:46.920 new processor, but it's going to be last year's now. 0:31:46.920 --> 0:31:49.560 On the iPhone fifteen and fifteen Pro, this is where 0:31:49.600 --> 0:31:52.960 the big changes are going to happen. Okay, major camera 0:31:53.000 --> 0:31:59.760 improvements and also lightning connector is gone in favor of USB. 0:32:00.960 --> 0:32:04.120 So yes, no matter which new iPhone you purchase, you're 0:32:04.160 --> 0:32:07.920 gonna have to get new charging stuff because everything's going 0:32:07.960 --> 0:32:10.920 to switch over to USBC, which is what's standard on 0:32:11.280 --> 0:32:16.080 Android devices and pretty much every other electronic for the 0:32:16.080 --> 0:32:19.040 past five years, including a lot of Apple stuff. Apple 0:32:19.080 --> 0:32:21.640 has already swapped out all or many of their iPads, 0:32:21.680 --> 0:32:27.040 all their computers, and almost everything is now USBC. The 0:32:27.080 --> 0:32:29.680 new iPhone Pro models will be titanium instead of the 0:32:29.720 --> 0:32:35.520 standard stainless steel. Let's see what else Camera upgrades including 0:32:36.160 --> 0:32:39.440 oh wow, they're doing something that Samsung did many many 0:32:39.520 --> 0:32:44.800 years ago. The optical zoom is gonna get more. They 0:32:44.880 --> 0:32:48.040 might even have a periscope zoom. Now, see I joke. 0:32:48.160 --> 0:32:52.520 I joke because whenever Apple does something, it becomes the thing. 0:32:52.920 --> 0:32:58.320 But if you look at the trends of Apple and Samsung, 0:32:58.480 --> 0:33:03.120 Samsung actually did a lot of things before. 0:33:04.400 --> 0:33:04.760 Apple. 0:33:05.040 --> 0:33:09.320 And I'm talking things like water resistance, things like wireless charging. 0:33:09.800 --> 0:33:11.680 I mean, there's so many things. There's a whole list 0:33:11.680 --> 0:33:15.560 of stuff that Apple had done before, or sorry, that 0:33:15.600 --> 0:33:22.160 Samsung had done before. Apple producer Bobo are our resident 0:33:22.280 --> 0:33:26.400 Samsung fan. So you know, look, it's it's a competition 0:33:26.520 --> 0:33:30.800 between these two companies. Samsung does things very early, especially 0:33:30.800 --> 0:33:33.320 with like foldables and stuff like they've been doing those 0:33:33.320 --> 0:33:36.080 now for like four years, and one of these days 0:33:36.080 --> 0:33:37.720 Apple may do that, but we'll see. 0:33:37.720 --> 0:33:39.480 So anyway, mark your calendars. 0:33:39.520 --> 0:33:41.120 Now is not the best time to buy a new 0:33:41.120 --> 0:33:46.680 iPhone if you're thinking of making the switch. Sharon's in Williamsburg, Ohio. 0:33:46.840 --> 0:33:47.960 Sharon, you're on with Rich. 0:33:48.880 --> 0:33:50.400 Oh thank you for taking my call. 0:33:50.520 --> 0:33:50.720 Rich. 0:33:51.200 --> 0:33:53.880 I really like your program and I've already learned quite 0:33:53.880 --> 0:33:56.960 a bit from you. Oh, thank you for continuing this. 0:33:57.240 --> 0:34:00.160 Where's that clapping again? Thank you? 0:34:01.600 --> 0:34:04.520 I just wanted to I listened to you usually on 0:34:04.560 --> 0:34:06.840 the podcast because a lot of times I'm missing on Saturday. 0:34:06.960 --> 0:34:10.520 But but I had to find out to answer to this, 0:34:10.560 --> 0:34:13.600 and I'm hoping you can help me. I had Direct 0:34:13.600 --> 0:34:17.759 TV and my WiFi and everything was through that, and 0:34:17.800 --> 0:34:20.880 then all too what they call alta Fiber has taken over. 0:34:21.120 --> 0:34:25.840 I changed it and everything was fine except that brinks. 0:34:26.160 --> 0:34:30.800 My home security system, the doors and everything works through there, 0:34:31.360 --> 0:34:38.520 but the the cameras do not. And my TV keeps 0:34:38.560 --> 0:34:41.560 going off and it's a Samsung TV. I love Samsung also, 0:34:41.719 --> 0:34:45.879 and it keeps going off and I have to keep 0:34:46.360 --> 0:34:47.799 taking out the Wi Fi. 0:34:48.480 --> 0:34:51.040 So you've got so you've got new Wi Fi and 0:34:51.080 --> 0:34:53.480 it's not working like the old WiFi exactly. 0:34:53.520 --> 0:34:53.800 Okay. 0:34:53.840 --> 0:34:56.800 Where is your WiFi emanate from? Is it in the 0:34:56.840 --> 0:34:58.920 same place as the old one? 0:34:59.200 --> 0:34:59.399 Yeah? 0:34:59.680 --> 0:35:01.080 Okay? And where is that. 0:35:03.280 --> 0:35:06.279 It's well, it's in my it's not too far from 0:35:06.320 --> 0:35:06.719 my TV. 0:35:07.000 --> 0:35:07.360 Okay. 0:35:07.640 --> 0:35:09.320 Is it sort of like hidden? Is it out in 0:35:09.360 --> 0:35:09.800 the open? 0:35:11.239 --> 0:35:11.279 No? 0:35:11.800 --> 0:35:12.120 It is? 0:35:13.360 --> 0:35:18.600 I well that this little round Oh I don't know 0:35:18.640 --> 0:35:23.080 what they call those extender Yeah, like I guess okay, 0:35:23.239 --> 0:35:26.400 they have that and I also and I also have 0:35:26.560 --> 0:35:27.839 ring and they even sent me. 0:35:27.800 --> 0:35:30.719 Another thing that extra Yeah. 0:35:30.760 --> 0:35:33.040 Okay, so it sounds like, Uh, did you use the 0:35:33.080 --> 0:35:36.320 same Wi Fi and password for your new system? 0:35:36.880 --> 0:35:37.080 No? 0:35:37.280 --> 0:35:41.200 Okay, So it sounds like it sounds like this signal 0:35:41.280 --> 0:35:44.440 is not as strong as your old signal. So it 0:35:44.560 --> 0:35:47.320 sounds like the system they gave you is not as powerful. 0:35:47.360 --> 0:35:49.520 I would recommend moving it out into the middle of 0:35:50.000 --> 0:35:52.240 you know, a more central area, see if that helps, 0:35:53.280 --> 0:35:55.719 or get a new system like an Euro or a 0:35:55.800 --> 0:35:59.160 Villo to help get that signal better. I'll talk more 0:35:59.200 --> 0:36:02.200 about this at the top the show. But this is 0:36:02.520 --> 0:36:08.120 rich on Tech. Welcome back to rich on Tech. Rich 0:36:08.160 --> 0:36:12.839 Demiro here talking technology with you at triple eight Rich 0:36:12.960 --> 0:36:16.240 one oh one. That's eight eight eight seven four to two. 0:36:16.600 --> 0:36:20.720 Four to one zero one. Phone lines are open, email 0:36:20.840 --> 0:36:21.280 is open. 0:36:22.280 --> 0:36:28.440 Hello at Richontech dot tv website rich on Tech dot TV. 0:36:29.440 --> 0:36:34.320 We've got Kimber Streams coming up of Wirecutter. Kimber is 0:36:34.360 --> 0:36:38.520 gonna join to share top affordable laptop and chromebook picks. 0:36:38.600 --> 0:36:39.680 It's back to school time. 0:36:39.719 --> 0:36:41.880 I know you want those computers that are under one thousand, 0:36:41.960 --> 0:36:46.040 under five hundred bucks. Kimber has the top picks and 0:36:46.080 --> 0:36:49.480 they are brand new and updated. And then later on 0:36:49.600 --> 0:36:52.759 we've got iPhone tips and tricks from the person that 0:36:52.800 --> 0:36:57.520 has made quite the following on TikTok saying saying, here's 0:36:57.520 --> 0:37:01.040 another iPhone trick I guarantee you didn't know about before 0:37:01.080 --> 0:37:03.840 the break we had Sharon and Ohio wanted to know 0:37:03.880 --> 0:37:07.520 about her Wi Fi signal. It just kind of took 0:37:07.600 --> 0:37:11.680 a downturn when she switched providers, and so it sounds 0:37:11.719 --> 0:37:15.279 like there's either interference with her Wi Fi router. Maybe 0:37:15.280 --> 0:37:17.720 it's not as strong of a signal as it was before. 0:37:18.080 --> 0:37:20.760 And I'm not talking the speed, I'm talking the actual signal, 0:37:20.800 --> 0:37:23.160 Like the box that she has is just not putting 0:37:23.160 --> 0:37:25.480 out as good of a signal. So a couple things 0:37:25.520 --> 0:37:28.640 you could do to remedy that is to move that, 0:37:29.360 --> 0:37:32.439 you know, wherever the internet, like the Wi Fi comes 0:37:32.480 --> 0:37:34.879 out of, like the box that it physically emanates from, 0:37:35.280 --> 0:37:38.120 just move that into a more central location in the home. 0:37:38.560 --> 0:37:39.920 So maybe if it's behind the. 0:37:39.880 --> 0:37:43.000 TV or under the TV, or in a closet or 0:37:43.000 --> 0:37:46.480 in a drawer or behind a cabinet, take it out 0:37:46.480 --> 0:37:49.839 of there and elevate it just a little bit. If 0:37:49.840 --> 0:37:52.120 you think about a Wi Fi signal, it sort of 0:37:52.760 --> 0:37:55.719 goes out as a donut shape. So if you think 0:37:55.719 --> 0:37:59.560 about that donut. If it's if it's being blocked, you're 0:37:59.600 --> 0:38:02.320 not going to get that Wi Fi signal. Wi Fi 0:38:02.680 --> 0:38:06.040 signal sort of the higher it is the better because 0:38:06.040 --> 0:38:09.200 it will come down, but it's not going to necessarily 0:38:09.400 --> 0:38:12.319 rise up as easily. So get that into a more 0:38:12.360 --> 0:38:15.200 central location and hopefully those things will work better. If 0:38:15.200 --> 0:38:17.840 they don't, then I would look into a system like 0:38:17.920 --> 0:38:20.600 EO E E R O if you want something a 0:38:20.600 --> 0:38:24.680 little bit less expensive. I also like Villo VLO. That's 0:38:24.719 --> 0:38:27.960 another one you can check out as well. Let's go 0:38:28.000 --> 0:38:31.919 to David in Orange, California. David, you're on with Rich. 0:38:32.480 --> 0:38:35.520 Oh well, Rich, my question has to do with privacy. 0:38:36.120 --> 0:38:38.520 I understand as a consumer when I call a toll 0:38:38.520 --> 0:38:41.560 free number that business has a right to my information 0:38:41.640 --> 0:38:45.000 and my phone number. But for years, whenever I look 0:38:45.040 --> 0:38:47.839 for a car, I call a dealership. It doesn't matter 0:38:47.840 --> 0:38:50.280 which dealership. I'm having a lot of problems with Honda 0:38:50.320 --> 0:38:54.399 and Subaru. My number is blocked. I don't use their 0:38:54.440 --> 0:38:57.640 toll free number, I use the local number, and they 0:38:57.719 --> 0:39:00.719 still call me back with that. To me, that's like 0:39:00.800 --> 0:39:03.279 hacking my information? 0:39:03.840 --> 0:39:04.520 Is that legal? 0:39:04.560 --> 0:39:06.360 I don't know how they do this when I'm not 0:39:06.440 --> 0:39:07.800 calling a toll free number. 0:39:08.440 --> 0:39:12.600 Well, I think if you're calling them, you have started 0:39:12.640 --> 0:39:16.920 a business relationship with them, and so that I you know, 0:39:16.920 --> 0:39:18.719 and I'm not a lawyer, and nor do I know 0:39:18.760 --> 0:39:22.279 what tactic they're using. But the way I would see 0:39:22.280 --> 0:39:25.359 it is that once you initiate that call, you are 0:39:25.360 --> 0:39:27.919 now a customer. And if you look in almost all 0:39:28.000 --> 0:39:32.840 of these privacy terms and conditions of almost any website 0:39:32.960 --> 0:39:35.480 or any business, it says that once we have a 0:39:35.480 --> 0:39:40.000 business relationship, we may continue to contact you for the 0:39:40.040 --> 0:39:44.080 purpose of that business relationship. And so I think that 0:39:44.080 --> 0:39:46.319 that is what they're using to continue to call you. 0:39:46.760 --> 0:39:50.160 And also, David, a lot of these dealerships are no 0:39:50.200 --> 0:39:54.200 longer independent. They are part of large conglomerates. They may 0:39:54.239 --> 0:39:57.120 be nationwide, and so once your number is in that 0:39:57.239 --> 0:40:00.840 hopper for the one dealership that may seem local, it 0:40:00.920 --> 0:40:04.640 is being shared amongst all of those dealerships nationwide, and 0:40:04.680 --> 0:40:06.400 it's going into some sort of database. 0:40:06.800 --> 0:40:08.240 So yeah, so what I do. 0:40:09.560 --> 0:40:11.920 When I was Now you're talking about getting it sounds 0:40:11.920 --> 0:40:14.239 like you're getting something repaired or replaced. But when I 0:40:14.320 --> 0:40:17.560 was shopping for a car, I was using a Google 0:40:17.640 --> 0:40:20.239 Voice number or a Burner number. You can use an app, 0:40:20.320 --> 0:40:23.560 the app called Burner b r Ner. You can set 0:40:23.640 --> 0:40:27.200 up a temporary phone number and that way everything goes 0:40:27.239 --> 0:40:30.839 to that temporary number and they will only be able 0:40:30.880 --> 0:40:33.959 to call that number wall it's active, and with Burner specifically, 0:40:34.600 --> 0:40:39.080 it can it can actually deactivate that phone number after 0:40:39.160 --> 0:40:40.960 a certain amount of time, so let's say a week, 0:40:41.080 --> 0:40:42.640 two weeks. A lot of people use it for dating 0:40:42.719 --> 0:40:44.759 apps or you know, anytime you want a little bit 0:40:44.760 --> 0:40:48.279 of privacy, Craigslist something like that. But yeah, when I 0:40:48.320 --> 0:40:50.560 was using when I was shopping for a car, these people, 0:40:51.000 --> 0:40:53.480 it's unbelievable. I mean, if you go to a website 0:40:53.920 --> 0:40:56.840 and pop your information in there to say I'm interested 0:40:56.840 --> 0:40:59.680 in a car, you will have twenty five emails in 0:41:00.080 --> 0:41:02.879 less than a minute. And they're all automated, and they're 0:41:02.920 --> 0:41:05.840 all like escalating. So it's like this funnel of sales 0:41:05.880 --> 0:41:08.640 that's just like, Okay, here's our first email, thank you 0:41:08.719 --> 0:41:11.200 for putting your information, and we'll have someone look into that. 0:41:11.400 --> 0:41:13.520 Next email, Hey, rich have you thought about this car? 0:41:13.560 --> 0:41:15.799 We have a great deal on it. Next one five 0:41:15.800 --> 0:41:17.840 minutes later, and then it keeps continuing. Then it just 0:41:17.920 --> 0:41:20.520 keeps going and going, and you can try to unsubscribe, 0:41:20.640 --> 0:41:22.719 and you can try to get your information off these lists. 0:41:22.760 --> 0:41:23.840 But I'm not kidding. 0:41:23.880 --> 0:41:27.640 I got two emails this week, no joke from a 0:41:27.719 --> 0:41:31.560 car that I sold. It must have been I mean 0:41:31.600 --> 0:41:33.920 it was two cars ago, so it was eight years ago. 0:41:34.280 --> 0:41:35.960 And I got an email and said, hey, how's your 0:41:36.040 --> 0:41:38.279 Volkswagen doing. It must have one hundred thousand miles on 0:41:38.320 --> 0:41:39.880 it by now. I said, what are you talking about? 0:41:40.200 --> 0:41:43.279 I sold this car eight years ago to you the dealership. 0:41:43.800 --> 0:41:47.799 So it's one of those things, David, where it's if 0:41:47.800 --> 0:41:49.920 you don't want your information out there, you've got to 0:41:49.920 --> 0:41:52.400 protect it at the outset. And you have to imagine 0:41:52.880 --> 0:41:56.600 anytime you put your information into any sort of marketing database, 0:41:56.719 --> 0:42:02.040 it is being shared with that company's affiliates, sometimes with 0:42:02.080 --> 0:42:05.120 third parties. And it's just one of these things where 0:42:05.120 --> 0:42:07.279 the bigger these companies are, the more they're sharing it with. 0:42:07.960 --> 0:42:10.640 And my kids today we're talking about this. They said, hey, Dad, 0:42:10.640 --> 0:42:13.080 how can you can find anyone's information online, like their 0:42:13.080 --> 0:42:16.120 phone number, their house, their address. I said, because these 0:42:16.120 --> 0:42:18.560 companies share it as soon as you apply for a loan, 0:42:18.600 --> 0:42:20.080 as soon as you get a credit card, as soon 0:42:20.120 --> 0:42:23.200 as you buy a house, it all goes into these databases, 0:42:23.600 --> 0:42:25.239 and so you just have to be aware of that 0:42:25.560 --> 0:42:28.760 and really at the outset, try to protect yourself. 0:42:28.880 --> 0:42:30.360 Just don't give out your information. 0:42:30.520 --> 0:42:35.359 In fact, you know, you know what, I'm not even 0:42:35.400 --> 0:42:36.680 going to go into it because it's just one of 0:42:36.680 --> 0:42:38.759 these things where please don't give out your infol Oh, 0:42:38.880 --> 0:42:41.160 this is a perfect segue, David, Thank you for that 0:42:41.920 --> 0:42:45.160 into what I wanted to talk about. With Google, They're 0:42:45.160 --> 0:42:47.880 actually going to make it easier to remove some of 0:42:47.920 --> 0:42:51.919 this personal information from their search results. Now I said, 0:42:52.000 --> 0:42:55.080 from their search results. This does not take down the 0:42:55.120 --> 0:42:58.439 information from the websites that have it. It only takes 0:42:58.440 --> 0:43:01.040 it out of Google's searches. But they're making it a 0:43:01.080 --> 0:43:03.800 lot easier to do this. So this is a feature 0:43:03.840 --> 0:43:07.240 called Results about You. This has been around for a while, 0:43:07.280 --> 0:43:10.319 but they're making it even better. So Results about You 0:43:11.000 --> 0:43:13.240 is a feature that Google has and you can access 0:43:13.239 --> 0:43:15.840 this on your phone if you open up the Google app. 0:43:16.239 --> 0:43:17.920 So I'll do this right now while I'm talking to you, 0:43:17.960 --> 0:43:20.239 so I can see how it looks. Open up the 0:43:20.280 --> 0:43:23.839 Google app, tap your profile picture in the upper right 0:43:23.840 --> 0:43:27.360 hand corner, and you will see something that says results 0:43:27.480 --> 0:43:30.080 about you, and it might be a little beta next 0:43:30.080 --> 0:43:33.719 to it as well. You tap that and this will 0:43:33.760 --> 0:43:38.280 actually show you the websites that you've tried to take 0:43:38.520 --> 0:43:42.200 off of Google Search results that have your information and online. 0:43:42.280 --> 0:43:44.480 I have two that I asked them to take down. 0:43:44.920 --> 0:43:47.240 One said it was approved, one said it was denied, 0:43:48.040 --> 0:43:50.680 and the approval and denial process, I'm not really sure 0:43:50.719 --> 0:43:53.759 what the reasoning is, but one they took off, one 0:43:53.800 --> 0:43:56.640 they didn't. So this is when you search for yourself 0:43:56.640 --> 0:43:59.000 and you can see your phone number, your address, your age, 0:43:59.040 --> 0:44:02.600 all that information on the these various websites that collect 0:44:02.640 --> 0:44:05.840 your data, you can ask Google to take those down 0:44:06.400 --> 0:44:08.279 and so again it won't take it out of the 0:44:08.320 --> 0:44:10.799 original website, but it'll take it off Google Search. So 0:44:10.880 --> 0:44:13.680 here's what they're doing. They're updating this results about You 0:44:13.800 --> 0:44:17.319 tool to be more proactive and easier. So it will 0:44:17.360 --> 0:44:20.960 show you the links that may have your personal information 0:44:21.040 --> 0:44:23.040 and you'll be able to say please take that down 0:44:23.280 --> 0:44:25.600 without you having to pop in that link like Google 0:44:25.600 --> 0:44:27.400 will say, hey, we found this new website that has 0:44:27.440 --> 0:44:29.239 your phone number on it. Would you like us to 0:44:29.280 --> 0:44:31.600 take that down? And to get them to do that, 0:44:31.680 --> 0:44:35.120 you can tell Google your phone number, your home address, 0:44:35.200 --> 0:44:38.600 your email even I believe you're social security number if 0:44:38.600 --> 0:44:41.120 you're using Google one, which I did not put in 0:44:41.160 --> 0:44:44.000 there because I'd rather not have that in Google's possession. 0:44:44.080 --> 0:44:46.000 But if you wanted to, you could do that. 0:44:46.480 --> 0:44:48.560 But again, there's a certain level of trust you have 0:44:48.640 --> 0:44:50.680 to have to even give Google this information, but they 0:44:50.719 --> 0:44:53.120 kind of know it anyway, so I feel like that's 0:44:53.160 --> 0:44:57.640 not totally a bad thing. So again, this little search 0:44:57.680 --> 0:45:00.279 result will show you when your information is shown up 0:45:00.320 --> 0:45:04.319 on Google, then you can quickly request the removal. They're 0:45:04.320 --> 0:45:06.759 also going to notify you when new results pop up 0:45:06.840 --> 0:45:09.640 on the web containing your personal information so that you 0:45:09.680 --> 0:45:13.080 can get those taken down. So again, go into the 0:45:13.120 --> 0:45:15.480 Google app, tap your Google account photo in the upper 0:45:15.520 --> 0:45:18.799 right hand corner and click results about you, and you 0:45:18.880 --> 0:45:21.640 will see how you can get this set up and 0:45:21.760 --> 0:45:24.480 figured out. Now, you're not Google's not going to tell 0:45:24.520 --> 0:45:26.799 you about the new results right away. This is rolling out, 0:45:26.840 --> 0:45:29.040 which means it's not going to be available today. It's 0:45:29.040 --> 0:45:30.759 going to be available in the next few days or 0:45:30.760 --> 0:45:33.240 a few weeks. So if you don't have the access 0:45:33.320 --> 0:45:35.920 right away, it may come up in a couple of 0:45:35.960 --> 0:45:37.759 days or a couple of weeks. The other thing that 0:45:37.800 --> 0:45:42.480 Google is doing, They're going to blur explicit imagery, adult 0:45:42.480 --> 0:45:45.919 imagery and search results by default from now on. So 0:45:46.280 --> 0:45:49.120 by default, safe search is typically turned on on Google, 0:45:49.440 --> 0:45:51.080 but now they're going to go a step further and 0:45:51.120 --> 0:45:55.000 anything that they deem is explicit or adult, they are 0:45:55.040 --> 0:45:57.520 going to blur those images. So even if your kid 0:45:57.560 --> 0:46:00.880 taps images somehow, they will blur that app out by default. 0:46:01.000 --> 0:46:02.719 You can turn this off if you're an adult and 0:46:02.760 --> 0:46:05.719 you don't mind seeing that, or you want to see it, 0:46:06.640 --> 0:46:08.320 you can go ahead and turn that off as well. 0:46:09.239 --> 0:46:12.399 They also made it easier to find parental controls right 0:46:12.520 --> 0:46:15.440 in search. So if you search for something like Google 0:46:15.480 --> 0:46:18.879 parntal Controls or Google family Link, Google will now put 0:46:18.880 --> 0:46:22.200 a box up that has information on how to manage 0:46:22.239 --> 0:46:27.400 your parntal controls. And then Google is also making it 0:46:27.440 --> 0:46:31.719 easier for you to submit these information requests. And so 0:46:31.960 --> 0:46:35.400 again this is all just a way that Google is 0:46:35.400 --> 0:46:37.600 trying to make life a little bit easier because Google 0:46:37.680 --> 0:46:39.640 is the first stop for most people when they're looking 0:46:39.719 --> 0:46:42.319 up information about someone. And by the way, this is 0:46:42.320 --> 0:46:45.400 a little interesting and I'm not sure this applies to 0:46:45.440 --> 0:46:48.360 a ton of people. But if you created an uploaded 0:46:48.480 --> 0:46:51.680 explicit content to a website and then deleted it, you 0:46:51.719 --> 0:46:54.399 can now request that Google takes that down if it's 0:46:54.400 --> 0:46:56.480 being published somewhere. So that gets kind of into the 0:46:56.480 --> 0:46:59.680 weeds a little bit. But basically, I guess if you 0:47:00.040 --> 0:47:02.120 had an OnlyFans account and you put a bunch of 0:47:02.160 --> 0:47:04.800 stuff out there and you now say, oh, never mind, 0:47:05.239 --> 0:47:08.080 Google will help you delete that stuff off the web. 0:47:08.200 --> 0:47:10.799 So I don't know that's that's like getting above my 0:47:10.880 --> 0:47:13.560 pay grade. But if you have a change of heart, 0:47:13.800 --> 0:47:16.239 I guess Google's saying, you know what, We're gonna help 0:47:16.280 --> 0:47:19.000 you figure that stuff out. Triple eight rich one O 0:47:19.120 --> 0:47:21.880 one eight eight eight seven four to two four to 0:47:21.960 --> 0:47:24.440 one zero one. If you have a question about technology, 0:47:24.600 --> 0:47:27.200 give me a call. My name is Rich DeMuro. You 0:47:27.280 --> 0:47:31.440 are listening to rich on Tech website, rich on tech 0:47:31.680 --> 0:47:35.239 dot TV eight eight eight rich one oh one eight 0:47:35.320 --> 0:47:40.480 eight eight seven four to two four one zero one. 0:47:41.600 --> 0:47:44.680 Welcome back to rich on Tech. Rich DeMuro here hanging 0:47:44.719 --> 0:47:52.000 out with you talking tech. So many responses about the 0:47:52.360 --> 0:47:56.080 voice reminders, Just to bring you up to speed. Marda 0:47:57.040 --> 0:47:59.319 asked if there was an Android app that would let 0:47:59.360 --> 0:48:03.120 her set voice reminders and then have them announced at 0:48:03.160 --> 0:48:07.160 a certain time for her mom, who needed to have 0:48:07.200 --> 0:48:12.080 it both set by voice and also trigger the voice reminder. 0:48:12.280 --> 0:48:16.000 And so everyone says, got a lot. I think I 0:48:16.080 --> 0:48:18.920 got the most emails I've ever gotten about this. Everyone says, 0:48:18.960 --> 0:48:21.839 Alexa can do this. So let me see here, let 0:48:21.840 --> 0:48:28.040 me get some of these emails here. Let's see oh, 0:48:28.120 --> 0:48:31.280 Richard says, regarding the call for the voice reminders, Alexa 0:48:31.360 --> 0:48:33.120 does that. I tell it to remind me when to 0:48:33.120 --> 0:48:36.160 pay credit card bills, go to the doctor. Alexa speaks 0:48:36.160 --> 0:48:38.400 it back to you at the predetermined time, and it 0:48:38.440 --> 0:48:40.600 will come up on your phone as a reminder too. 0:48:42.080 --> 0:48:44.919 Steve says, if her mom has Wi Fi at home, 0:48:44.960 --> 0:48:46.680 why not just make it easy and get a Nest 0:48:46.719 --> 0:48:50.560 Mini speaker. If so, mom can say, create a reminder. 0:48:50.640 --> 0:48:53.240 The Google assistant will walk her through setting up the reminder. 0:48:53.560 --> 0:48:58.120 She can also ask what are my upcoming reminders? Let's 0:48:58.120 --> 0:49:04.440 see see this person. Carmel Valley I says, forget the phone. 0:49:04.960 --> 0:49:07.760 Alexa does exactly what she wants to do, all verbally. 0:49:07.840 --> 0:49:10.080 I'm elderly and I use it every day for reminders. 0:49:10.080 --> 0:49:12.200 I put one in every room. I even have my 0:49:12.239 --> 0:49:14.120 bedroom lights connected to it so I don't have to 0:49:14.120 --> 0:49:17.200 struggle in the night. It's worth its weight in gold. 0:49:17.840 --> 0:49:20.400 Jamie says, hey, there, regarding the woman that called in 0:49:20.440 --> 0:49:22.920 and wanted a verbal reminder for her daughter, I can 0:49:22.960 --> 0:49:25.000 tell my Google device to add a calendar event in 0:49:25.040 --> 0:49:28.080 the morning. I say hey, Google, good morning, and it 0:49:28.080 --> 0:49:30.279 tells me everything that's on my calendar for the day. 0:49:30.320 --> 0:49:31.120 Hope this helps. 0:49:31.640 --> 0:49:33.960 Jim says, I would place one more one or more 0:49:34.000 --> 0:49:37.200 echo devices in the mother's home, which she should be 0:49:37.239 --> 0:49:39.040 able to hear better than a reminder coming out of 0:49:39.040 --> 0:49:41.840 a single telephone. Also, the woman's daughter can set reminders 0:49:41.840 --> 0:49:44.759 by having the Alexa app on her phone logged into 0:49:44.840 --> 0:49:46.880 her mom's account, or she can even set up Alexa 0:49:46.960 --> 0:49:49.120 in her own home log into her mom's account just 0:49:49.120 --> 0:49:53.640 for setting reminders. Oh that's like next level, next level helping. 0:49:54.640 --> 0:49:58.200 So there you go, Alexa or Google Assistant. I actually 0:49:58.239 --> 0:50:00.680 think that Alexa might be better for that because it's a 0:50:00.680 --> 0:50:05.040 little bit more nuanced with the reminders. So there you go, easy, 0:50:05.080 --> 0:50:08.400 easy way. Let's go to let's see where are we 0:50:09.200 --> 0:50:11.120 Nick and Anaheim. You're on with rich. 0:50:12.880 --> 0:50:15.160 Rick. Thank God for you. I need your help. 0:50:15.400 --> 0:50:18.000 Okay, we'll see if I can help you. Okay, before 0:50:18.040 --> 0:50:19.719 we think, you know, I. 0:50:19.719 --> 0:50:21.879 Got two issues going here. First, I got a del 0:50:21.960 --> 0:50:26.160 Vostro that I was getting some data on off the internet. 0:50:27.200 --> 0:50:29.680 Screen popped up claiming to have taken over the computer, 0:50:29.920 --> 0:50:32.640 making my data inaccessible and would be released for our 0:50:32.640 --> 0:50:36.160 money demand. I immediately shut a system down to prevent 0:50:36.640 --> 0:50:39.879 any additional damage. Do you know, is there any kind 0:50:39.880 --> 0:50:42.080 of a repair shop you could recommend to retrieve my 0:50:42.120 --> 0:50:44.520 files or is any other way to get them. I 0:50:44.560 --> 0:50:46.719 do have other hard drives that I can use on 0:50:46.760 --> 0:50:50.080 the laptop, and I do have Millspec software to completely 0:50:50.080 --> 0:50:51.080 wipe drives clean. 0:50:52.480 --> 0:50:58.560 Okay, So on this computer, so did they actually install ransomware? 0:50:59.280 --> 0:51:02.040 It's what it appear to be. A window popped up 0:51:02.120 --> 0:51:05.560 and said that it took over the computer and send 0:51:05.600 --> 0:51:07.960 money or call this phone number or whatever the heck. 0:51:08.040 --> 0:51:10.480 I immediately pull the plug on the computer. There's no 0:51:10.520 --> 0:51:12.000 battery on that computer because. 0:51:12.400 --> 0:51:15.560 And you have you turned that computer back on. Okay, 0:51:15.680 --> 0:51:18.080 So what I would do first is turn that computer 0:51:18.160 --> 0:51:22.080 back on and see if that message comes up again. 0:51:22.120 --> 0:51:24.040 Because a lot of times these are these are just 0:51:24.080 --> 0:51:27.960 scare tactics and it's not actually taken over your computer. Now, 0:51:28.360 --> 0:51:30.080 sometimes they do actually take. 0:51:29.880 --> 0:51:30.520 Over your computer. 0:51:30.560 --> 0:51:32.359 I did a story a couple of years ago and 0:51:32.600 --> 0:51:36.040 they showed me an actual takeover and it's scary and 0:51:36.080 --> 0:51:38.759 it takes it literally takes over your computer and it says, 0:51:38.800 --> 0:51:41.680 here's the bitcoin address. Make sure you send this bitcoin 0:51:41.760 --> 0:51:45.040 to us, and we will unlock your system. So I 0:51:45.040 --> 0:51:48.520 would first actually see if this computer was locked up. 0:51:49.000 --> 0:51:51.319 And again I kind of talked about this earlier on 0:51:51.360 --> 0:51:55.080 the show, that you can, you know, restart the computer 0:51:55.160 --> 0:51:56.919 and if you open up, you know, if everything comes 0:51:56.960 --> 0:52:00.919 back up, normally you're okay, but you can if it says, 0:52:00.960 --> 0:52:02.600 you know, reopen your browser and it says, hey, do 0:52:02.600 --> 0:52:04.400 you want us to open the tabs that you had open, 0:52:04.800 --> 0:52:07.000 then I would definitely say no to that. And if 0:52:07.040 --> 0:52:10.960 everything's fine, then you should be okay. Now if this happens, 0:52:11.040 --> 0:52:14.480 If this did happen and you want to recover your files, 0:52:14.560 --> 0:52:18.360 I mean, obviously this is where backups come into play. 0:52:18.840 --> 0:52:20.600 So if you have a full backup. 0:52:20.280 --> 0:52:21.960 Of your computer, and this is why people do a 0:52:22.080 --> 0:52:25.480 full kind of a full full backup of their computer, 0:52:25.600 --> 0:52:28.920 they can format the computer and then just install the 0:52:28.920 --> 0:52:31.160 files from the backup, and that could be either a 0:52:31.200 --> 0:52:33.080 clone of the drive. You know, you have a program 0:52:33.080 --> 0:52:36.520 that clones the drive at regular intervals, and you could 0:52:36.560 --> 0:52:38.719 just literally copy that back over the drive and be 0:52:39.120 --> 0:52:42.120 you know, you basically set the date of the backup. 0:52:42.160 --> 0:52:45.120 You go back a day or an hour before this happened, 0:52:45.160 --> 0:52:46.839 and you just copy all that information over. 0:52:46.880 --> 0:52:48.720 That's number one. 0:52:48.960 --> 0:52:51.840 Or if you just have your stuff up in the cloud, 0:52:51.880 --> 0:52:55.720 you can just reformat the Windows and then copy everything 0:52:55.719 --> 0:52:58.279 over from the cloud. But at any rate, I would 0:52:58.360 --> 0:53:01.040 run a full security scan with Window Security to see 0:53:01.040 --> 0:53:03.680 if there's any malware. I would apply all the security 0:53:03.760 --> 0:53:07.399 updates to this computer by going into Windows Update. And 0:53:07.840 --> 0:53:10.520 it doesn't sound like you did anything with your passwords, 0:53:10.520 --> 0:53:13.000 but maybe change the password to your computer or even 0:53:13.040 --> 0:53:16.520 your Microsoft account password. But I think that this may 0:53:16.560 --> 0:53:19.719 be just as scare and your computer is okay, But 0:53:19.840 --> 0:53:22.440 if it's not, if it actually is locked up when 0:53:22.440 --> 0:53:24.520 you open it again, those are the steps that I 0:53:24.560 --> 0:53:28.000 would take. Nick, thanks for the call, appreciate it. Coming 0:53:28.080 --> 0:53:32.520 up Kimber Streams of Wirecutter, We're going to talk affordable 0:53:32.600 --> 0:53:36.279 laptops and chromebooks under one thousand bucks under five hundred dollars. 0:53:36.360 --> 0:53:38.919 You don't want to miss it. You're listening to rich 0:53:39.000 --> 0:53:43.920 on Tech. Welcome back to rich on Tech. Rich DeMuro 0:53:44.000 --> 0:53:48.120 here hanging with you talking technology, and we've got a 0:53:48.320 --> 0:53:51.120 great topic here because it is back to school and 0:53:51.360 --> 0:53:53.920 just in general, everyone's always asking, you know, what's the 0:53:53.920 --> 0:53:57.320 best computer? Everyone wants the best computer, and I say, okay, 0:53:57.320 --> 0:53:59.200 here's the best computer. That says, oh, by the way, 0:53:59.480 --> 0:54:03.040 for like one thousand, under five hundred. And Kimber Streams 0:54:03.560 --> 0:54:06.960 is the senior staff writer at Wirecutter. Kimber has been 0:54:07.000 --> 0:54:10.960 covering laptops and gaming for WESH since twenty fourteen. 0:54:11.480 --> 0:54:12.720 Kimber, welcome to the show. 0:54:13.520 --> 0:54:13.880 Thank you. 0:54:14.760 --> 0:54:18.120 So you are testing these things all the time, and 0:54:18.600 --> 0:54:20.920 you we've done a segment on KTLA about some of 0:54:20.960 --> 0:54:23.680 these top picks. Obviously you're always changing kind of your 0:54:23.719 --> 0:54:27.319 picks to evolve with the times. So first off, let's 0:54:27.360 --> 0:54:29.840 just talk about can you get a good computer for 0:54:29.960 --> 0:54:31.560 under a thousand or under five hundred. 0:54:33.040 --> 0:54:34.520 So looking for. 0:54:34.440 --> 0:54:37.160 A laptop at that price range can be super stressful, 0:54:37.360 --> 0:54:40.080 kind of a craftshoot. But the good news is that 0:54:40.320 --> 0:54:43.320 now is particularly a good time to buy a budget laptop. 0:54:43.560 --> 0:54:46.879 Sometimes it's impossible to find something that's decent for under 0:54:46.880 --> 0:54:50.120 five hundred dollars. But right now a lot of manufacturers 0:54:50.160 --> 0:54:53.040 are actually discounting models and having sales because they have 0:54:53.160 --> 0:54:56.040 excess inventory after so many people bought laptops during the 0:54:56.080 --> 0:54:59.600 pandemic and they aren't buying them right now. And earlier 0:54:59.680 --> 0:55:02.279 this year, actually Intel introduced a new batch of low 0:55:02.400 --> 0:55:05.960 end processors that are considerably more capable than in previous years, 0:55:06.080 --> 0:55:08.480 especially when you combo that with eight gigs of memory. 0:55:08.640 --> 0:55:09.080 Oh wow. 0:55:09.160 --> 0:55:11.960 Okay, so I mentioned that you've been testing these for 0:55:12.040 --> 0:55:13.600 wirecutters since twenty fourteen. 0:55:13.640 --> 0:55:15.080 How do you test them? 0:55:15.800 --> 0:55:18.759 So we use them like everybody uses a laptop. We 0:55:18.800 --> 0:55:19.640 do work on them. 0:55:19.680 --> 0:55:24.240 We do email docs, spreadsheets, We watch Netflix, we watch movies, 0:55:24.600 --> 0:55:27.040 listen to music, do a lot of zoom calls. And 0:55:27.080 --> 0:55:29.680 we also have a battery test that's designed to mimic 0:55:29.800 --> 0:55:32.600 the way that people use the Internet. They browse, they 0:55:32.719 --> 0:55:35.880 watch videos, a whole combination of those things. So we 0:55:35.920 --> 0:55:38.839 get numbers that reflect how actual. 0:55:38.480 --> 0:55:39.759 People use these laptops. 0:55:40.200 --> 0:55:42.920 Okay, so let's talk about just kind of basic specs 0:55:42.960 --> 0:55:45.680 because this kind of changes as the times change. 0:55:45.719 --> 0:55:48.040 So what do you think is kind of like, if. 0:55:47.880 --> 0:55:50.239 You're out at a store, you're out at Costco, you're 0:55:50.239 --> 0:55:52.360 at best Buy, you're at wherever you might be buying 0:55:52.360 --> 0:55:54.719 one of these computers or maybe online. What are kind 0:55:54.760 --> 0:55:56.960 of the things you should be looking for for good 0:55:57.040 --> 0:55:57.840 enough performance? 0:55:58.640 --> 0:56:00.680 Yes, so the first thing you want to look at 0:56:00.719 --> 0:56:03.359 is how much memory it has. Nowadays, you can get 0:56:03.400 --> 0:56:05.960 away with eight gigs of memory if you're on a budget, 0:56:06.000 --> 0:56:08.040 if you're looking for a laptop under five hundred dollars, 0:56:08.120 --> 0:56:10.799 under seven hundred dollars, that sort of price range, if 0:56:10.840 --> 0:56:13.719 you can't afford it, sixteen is actually going to last 0:56:13.760 --> 0:56:15.840 you a couple of years longer and perform better today. 0:56:16.000 --> 0:56:18.920 But you know there's realities of how much money you 0:56:18.920 --> 0:56:19.400 can spend. 0:56:20.040 --> 0:56:21.799 You also want to look for a solid state drive, 0:56:22.840 --> 0:56:24.120 definitely avoid a hard drive. 0:56:24.480 --> 0:56:26.920 And you want a good enough processor right now. 0:56:26.960 --> 0:56:29.920 That means a twelfth or thirteenth gen Intel Core I 0:56:30.000 --> 0:56:33.120 three or Core I five processor, or a seven thousand 0:56:33.200 --> 0:56:36.000 series AMD rise In three or rise In five processor. 0:56:36.400 --> 0:56:39.120 And you can find more details on specific processor models 0:56:39.120 --> 0:56:41.239 in our laptop guides at New York Times dot com 0:56:41.239 --> 0:56:42.080 slash wirecutter. 0:56:42.800 --> 0:56:46.520 Okay, now, when it comes to screen ten ADP obviously 0:56:46.560 --> 0:56:50.319 you want an HD screen and battery life you want. 0:56:50.400 --> 0:56:52.520 I mean, battery life continues to get better and better 0:56:52.560 --> 0:56:53.960 with these computers, doesn't it. 0:56:54.920 --> 0:56:57.239 Yes, though, as the processors get more powerful, they kind 0:56:57.239 --> 0:56:59.640 of stuck more battery too. So you definitely want to 0:56:59.640 --> 0:57:01.359 make sure that you find something that's going to last 0:57:01.400 --> 0:57:04.239 you through a full day of worker classes, and ideally, 0:57:04.320 --> 0:57:06.200 if you can swing it, you'll want to find one 0:57:06.239 --> 0:57:08.359 that's compact and light enough to take with you, though 0:57:08.400 --> 0:57:11.839 that does get rare the more budget restriction you have. 0:57:12.520 --> 0:57:14.799 Okay, So when it comes to laptops and you've got 0:57:14.800 --> 0:57:17.920 three different types, You've got Windows, You've got Chromebook, and 0:57:18.000 --> 0:57:18.920 you've got Mac. 0:57:19.560 --> 0:57:22.240 What are your thoughts on those three different types? 0:57:22.280 --> 0:57:24.280 I mean they all are they all created equally or 0:57:24.280 --> 0:57:25.720 are they good for different things? 0:57:27.120 --> 0:57:29.960 It's pretty much up to choice, I mean, whichever thing 0:57:29.960 --> 0:57:32.680 you're the most used to, whatever kind of fits your budget. 0:57:32.720 --> 0:57:35.720 Some Chromebooks tend to be better options if you're on 0:57:35.760 --> 0:57:39.480 a more restricted budget, though this year, Windows laptops, as 0:57:39.520 --> 0:57:41.880 I said, have gotten a lot better in that budget category, 0:57:41.920 --> 0:57:43.560 and you definitely can't get a Mac for less than 0:57:43.600 --> 0:57:44.320 five hundred bucks. 0:57:45.560 --> 0:57:48.680 What is your pick for a Windows laptop under five 0:57:48.760 --> 0:57:49.680 hundred dollars. 0:57:50.520 --> 0:57:53.480 So the best Windows laptop under five hundred dollars is 0:57:53.520 --> 0:57:57.360 the Acerus Fire three Spin fourteen. It's typically about four 0:57:57.440 --> 0:57:59.440 hundred and thirty dollars, but right now it actually happens 0:57:59.480 --> 0:58:01.200 to be on sale for three hundred and fifty, which 0:58:01.280 --> 0:58:03.440 is kind of a steal For how good this laptop is. 0:58:04.640 --> 0:58:05.200 The good thing is. 0:58:05.200 --> 0:58:09.000 About it, it's definitely fast enough. Most Windows laptops in 0:58:09.040 --> 0:58:12.400 this price range have less memory, terrible processors which can 0:58:12.440 --> 0:58:14.760 only open like one app or a handful of tabs 0:58:14.760 --> 0:58:16.240 at a time, but this will be able to do 0:58:16.440 --> 0:58:18.120 pretty much anything you need to do on it. 0:58:19.160 --> 0:58:19.760 In our tests. 0:58:19.760 --> 0:58:21.919 That also had eight and a half hours of battery life, 0:58:21.920 --> 0:58:24.120 which is definitely long enough to get through that full 0:58:24.200 --> 0:58:27.480 day of worker classes if three and a half or 0:58:27.560 --> 0:58:30.800 three point three pounds, which is definitely light and compact 0:58:30.800 --> 0:58:34.720 for this category. It has a nice fourteen inch touch screen, 0:58:35.320 --> 0:58:37.840 and it has a tall aspect ratio, which is extra 0:58:37.880 --> 0:58:41.160 convenient for web browsing document work, those things with that 0:58:41.240 --> 0:58:42.040 longer scroll. 0:58:42.960 --> 0:58:44.760 The downsides to this bottle are that it. 0:58:44.720 --> 0:58:47.320 Comes with Windows in S mode, which means you can 0:58:47.360 --> 0:58:50.800 only install apps directly. From the Windows Store. But it 0:58:50.880 --> 0:58:53.200 is free and easy to swap out and back to 0:58:53.240 --> 0:58:55.320 the regular Windows, so that's not too much of a downtay. 0:58:55.320 --> 0:58:57.880 Can you do that right from the Windows? 0:58:57.920 --> 0:58:58.040 Like? 0:58:58.200 --> 0:59:00.440 Can you is there setting inside Windows to do that? 0:59:01.080 --> 0:59:01.280 Yes? 0:59:01.680 --> 0:59:03.800 If you go into the start venu and you go 0:59:03.880 --> 0:59:05.960 to about your Computer, there'll be a little setting there 0:59:06.000 --> 0:59:07.520 that says you're in S mode, and there's a little 0:59:07.520 --> 0:59:09.000 button you click that says swap out. 0:59:09.200 --> 0:59:11.000 It'll take you directly to the Windows Store, and then 0:59:11.040 --> 0:59:11.520 you push. 0:59:11.400 --> 0:59:14.360 The little get button and that will swap you into 0:59:14.480 --> 0:59:16.760 the regular Windows where you can install any sort of 0:59:16.800 --> 0:59:17.520 app from anywhere. 0:59:17.640 --> 0:59:17.840 Yeah. 0:59:17.880 --> 0:59:19.760 So S mode with Windows is kind of I don't 0:59:19.760 --> 0:59:21.560 know if it stands for simple Mode or whatever, but 0:59:21.600 --> 0:59:23.960 it's basically it's kind of like an iPhone where it 0:59:24.000 --> 0:59:26.800 only allows you to install apps from the App Store 0:59:27.400 --> 0:59:30.560 the Windows Store, and then if you remove that, it 0:59:30.640 --> 0:59:32.920 kind of becomes a classic Windows computer that lets you 0:59:32.960 --> 0:59:33.680 install anything. 0:59:33.920 --> 0:59:35.520 Now do you recommend that everyone do that? 0:59:35.640 --> 0:59:37.360 Or only if you need to do that, like if 0:59:37.360 --> 0:59:38.920 you have a program that you need for work or 0:59:38.960 --> 0:59:41.320 something that's specific that's not in the Windows Store. 0:59:42.200 --> 0:59:42.320 Uh. 0:59:42.400 --> 0:59:45.280 Yeah, basically, only if you need an app for something specific. 0:59:45.800 --> 0:59:48.360 If you use like, for example, the Chrome browser, if 0:59:48.360 --> 0:59:50.200 you use a different browser than Windows Edge. 0:59:50.080 --> 0:59:52.040 Then you will need Oh oh wow, so you can't 0:59:52.040 --> 0:59:54.480 even get Chrome through the store. 0:59:55.000 --> 0:59:55.800 I don't believe you can. 0:59:55.880 --> 0:59:57.160 Wow. Do they do that on purpose? 0:59:57.200 --> 0:59:59.040 That's kind of like they should put that in there, 0:59:59.040 --> 1:00:00.720 because then people wouldn't have to like if you only 1:00:00.800 --> 1:00:02.800 wanted Chrome, which is like the first thing I download 1:00:02.800 --> 1:00:04.600 on anything, It's like they should. I mean, I know 1:00:04.640 --> 1:00:06.880 they want you to use Edge, but okay, now let's 1:00:06.880 --> 1:00:08.600 get to if you want Chrome, maybe you go with 1:00:08.600 --> 1:00:10.560 a chromebook because that's what it runs basically. 1:00:11.320 --> 1:00:13.160 Chromebook under five hundred dollars. 1:00:14.040 --> 1:00:16.680 Yes, so the best chromebook under five hundred dollars right 1:00:16.720 --> 1:00:19.720 now is the Lenovo Idea Pad Gaming Chrowbook sixteen inch. 1:00:20.080 --> 1:00:22.680 It's about four hundred and thirty dollars. One of the 1:00:22.680 --> 1:00:25.000 benefits to a Chromebook is that they don't come with 1:00:25.080 --> 1:00:28.320 the bloatwear that's typical of cheap Windows laptop, so you 1:00:28.320 --> 1:00:29.800 don't have to worry about that. It's going to run 1:00:29.840 --> 1:00:31.200 fast out of the box, so you're not gonna have 1:00:31.200 --> 1:00:32.640 to mess with it to get it to do that. 1:00:33.920 --> 1:00:35.840 The unique things about this model is that has a 1:00:35.880 --> 1:00:38.560 gigantic sixteen inch screen, which gives you a ton of 1:00:38.640 --> 1:00:40.960 room for doing work in side by side screens. You 1:00:41.000 --> 1:00:42.960 can enjoy your movies on a pretty big screen for 1:00:43.000 --> 1:00:46.240 a laptop. It also is a higher resolution screen and 1:00:46.320 --> 1:00:48.560 also a high refresh rate which makes scrolling and other 1:00:48.600 --> 1:00:52.919 actions look super duper smooth. It's pretty nice. It also 1:00:52.960 --> 1:00:55.280 has an rgbkeyword if you like the phone colors. If 1:00:55.280 --> 1:00:56.919 you think it's stacky, you can always turn it off. 1:00:57.560 --> 1:00:59.560 And it does come with a number pad too, if 1:00:59.560 --> 1:01:02.400 you do a lot of number entry. Like our other picks, 1:01:02.440 --> 1:01:04.560 this one has nine and a half hours of battery life, 1:01:04.560 --> 1:01:07.280 so it'll definitely last you a full day. But it 1:01:07.320 --> 1:01:10.440 is four pounds, so it is on the heavier, bulkier side. 1:01:10.600 --> 1:01:12.320 It's a little inconvenient if you do need to take 1:01:12.320 --> 1:01:13.080 a laptop with you. 1:01:13.440 --> 1:01:16.080 Okay, so, but that sounds pretty good for that price. 1:01:16.080 --> 1:01:17.919 I mean for four hundred and thirty dollars, you're getting 1:01:17.920 --> 1:01:19.240 a lot. Now, what's you get? 1:01:19.240 --> 1:01:20.360 A huge screen? It's great. 1:01:20.640 --> 1:01:22.800 What's the limitation of a Chromebook? Like, why would I 1:01:22.840 --> 1:01:25.720 go with Chromebook versus a Windows? 1:01:27.120 --> 1:01:29.920 Pretty much? If you already went to school, you're used 1:01:29.960 --> 1:01:31.400 to a chromebook. It's the thing you like. 1:01:31.880 --> 1:01:34.240 If you already spend all of your time pretty much 1:01:34.280 --> 1:01:36.480 in a Chrome browser, you're not really doing much stuff 1:01:36.520 --> 1:01:39.320 on other apps, and if you have a frequent Internet connection, 1:01:39.880 --> 1:01:43.640 those do. There are offline modes to work in documents 1:01:43.680 --> 1:01:47.400 and to save videos to watch locally, but chromebooks do 1:01:47.560 --> 1:01:51.120 tend to benefit from an Internet connection. They also can't 1:01:51.200 --> 1:01:55.040 run specific Mac or Windows programs, but in twenty twenty three, 1:01:55.160 --> 1:01:58.320 most things have browser or Android app equivalents to run 1:01:58.320 --> 1:02:00.560 on a chromebook, so there's not really as many limitations 1:02:00.600 --> 1:02:02.640 to a grunbook as their worst eight like five years ago. 1:02:03.080 --> 1:02:04.760 Okay, if you got money to burn, you got a 1:02:04.800 --> 1:02:07.520 thousand bucks? Which Windows computer am I getting? 1:02:08.840 --> 1:02:12.400 Well. Our favorite budget ultrabook, which is something that's by 1:02:12.440 --> 1:02:15.560 definition of thin and light laptop that already has great 1:02:15.560 --> 1:02:19.240 battery life, is the aces zen Book fourteen O LED 1:02:19.840 --> 1:02:22.360 and it runs from seven hundred to eight hundred and 1:02:22.400 --> 1:02:26.560 seventy dollars depending on which configuration you pick. This type 1:02:26.560 --> 1:02:29.320 of laptop is ideal for high school and college students 1:02:29.360 --> 1:02:32.880 specifically because it provides like the best laptop you can 1:02:32.880 --> 1:02:35.960 get for the least money. It's an excellent value, but 1:02:36.000 --> 1:02:39.080 it is great for anyone. My aunt always buys my 1:02:39.120 --> 1:02:43.120 budget ultra book picks. They're her favorite. So this model 1:02:43.120 --> 1:02:46.320 has fast performance with either eight gigs or sixteen gigs, 1:02:46.320 --> 1:02:48.160 depending on which model you choose to get. That more 1:02:48.160 --> 1:02:50.800 expensive model does have more memory, so if you can't 1:02:50.800 --> 1:02:53.040 afford it, it's going to last you a few years longer. 1:02:54.000 --> 1:02:56.400 This model is super thin and lights three pounds. It 1:02:56.440 --> 1:02:59.600 had eleven hours of battery life in our tests, which 1:02:59.680 --> 1:03:01.280 is deaf only going to get you through that full 1:03:01.360 --> 1:03:04.520 work workday, class day, if you're on a plane, it's 1:03:04.520 --> 1:03:08.480 going to last you. And it also has a vivid 1:03:08.560 --> 1:03:12.040 ole lad touch screen as well. It's high resolution. The 1:03:12.200 --> 1:03:17.480 colors are super super vivid. Reds are very red, blacks 1:03:17.480 --> 1:03:21.240 are very black. It looks excellent and is a fun 1:03:21.320 --> 1:03:23.960 bonus feature. This one actually has a touchpad that can 1:03:24.040 --> 1:03:26.560 double as a number pad, which is not something you 1:03:26.600 --> 1:03:27.760 see in very many laptops. 1:03:27.840 --> 1:03:30.480 All right, finally, I just got about thirty seconds here 1:03:30.680 --> 1:03:33.880 the top pick. You have a pick for the Apple 1:03:34.080 --> 1:03:37.720 MacBook air M one. It's on sale and I was 1:03:37.760 --> 1:03:39.440 just looking at this yesterday. I said, should we get my 1:03:39.520 --> 1:03:41.360 kid this MacBook because it's on sale for a pretty 1:03:41.360 --> 1:03:41.680 good deal. 1:03:41.680 --> 1:03:42.800 What's the deal on this one? 1:03:43.080 --> 1:03:46.360 Yes, it's absolutely the cheapest MacBook you can get. It's 1:03:46.360 --> 1:03:48.560 a few years old, but it's thin, light, has great 1:03:48.600 --> 1:03:51.320 battery life, and it's frequently on sale, like you said, 1:03:51.320 --> 1:03:53.200 for around seven hundred and fifty bucks right now. So 1:03:53.240 --> 1:03:55.440 it's definitely the cheapest MacBook you can get if that's 1:03:55.480 --> 1:03:56.000 what you need. 1:03:56.360 --> 1:03:59.920 All right, kimber Streams. We love that you test this 1:04:00.320 --> 1:04:02.600 to make our lives easier. Do you enjoy doing this? 1:04:03.320 --> 1:04:04.040 Yes? I love it. 1:04:04.600 --> 1:04:06.080 What's so what's fun about it for you? 1:04:06.960 --> 1:04:08.200 What's fun about it for me? 1:04:08.360 --> 1:04:10.480 I mean mostly getting to help people, Like buying a 1:04:10.560 --> 1:04:13.040 laptop is so stressful. Like I got into this job 1:04:13.080 --> 1:04:15.480 because I was stressed out buying laptop. I bought a 1:04:15.480 --> 1:04:18.240 crappy laptop. It died in two years. It was terrible. 1:04:18.360 --> 1:04:20.240 So I try to save people from that fate. 1:04:20.560 --> 1:04:22.720 That is such a good thing to save people from, because, 1:04:22.880 --> 1:04:25.360 like you, like, all these picks you just gave folks 1:04:25.680 --> 1:04:27.800 are going to actually last and they're gonna do their 1:04:27.880 --> 1:04:30.200 job and you're not spending a ton of money and 1:04:30.240 --> 1:04:34.000 you're getting a pretty good laptop there too, So Kimber Streams, 1:04:34.120 --> 1:04:36.040 senior staff writer for Wirecutter. 1:04:36.160 --> 1:04:38.200 Thanks so much for joining me today. I appreciate it. 1:04:38.680 --> 1:04:42.320 You can follow Kimber online at New York Times dot 1:04:42.320 --> 1:04:45.960 com slash Wirecutter. All of Kimber's picks are there, and 1:04:45.960 --> 1:04:49.760 I'll put them on the website. Rich on Tech dot TV, thanks. 1:04:49.600 --> 1:04:51.800 So much for joining me today. Your calls coming up 1:04:51.840 --> 1:04:53.880 next at Triple eight rich one oh one. 1:04:53.920 --> 1:04:57.280 That's eight eight eight seven four to two, four to 1:04:57.400 --> 1:04:59.720 one zero one. If you have a question, give me 1:04:59.760 --> 1:05:04.520 a call. You are listening to Rich on tech. Welcome 1:05:04.560 --> 1:05:08.080 back to rich on Tech. Rich Demiro here talking technology 1:05:08.200 --> 1:05:11.200 at Triple eight rich one oh one eight eight eight 1:05:11.440 --> 1:05:16.360 seven four to two, four one zero one. Patricia is 1:05:16.400 --> 1:05:19.040 in southern California. Patricia, you're on with. 1:05:19.080 --> 1:05:21.080 Rich Oh Hi, Rich. 1:05:22.360 --> 1:05:27.200 I'm calling because I discontinued my spectrum of TV and 1:05:27.240 --> 1:05:30.760 Wi Fi. But yet on my computer, the symbol that 1:05:30.920 --> 1:05:33.680 shows that I have Wi Fi with the same address, 1:05:34.200 --> 1:05:37.600 the symbol comes up and also the Wi Fi is 1:05:37.600 --> 1:05:38.960 that it's maximum strength. 1:05:41.440 --> 1:05:41.560 Uh. 1:05:42.000 --> 1:05:44.000 Okay, do you have a signal? Do you have an 1:05:44.480 --> 1:05:45.920 Internet connection on this computer? 1:05:46.800 --> 1:05:47.040 No? 1:05:47.080 --> 1:05:47.640 Not at all? 1:05:47.760 --> 1:05:51.920 Okay, So what is it? A computer? Is it Mac Windows, 1:05:51.960 --> 1:05:53.240 what is it? 1:05:52.280 --> 1:05:54.000 It's an Apple? 1:05:54.240 --> 1:05:59.480 Okay. So and you're talking a laptop or a laptop, Okay. 1:05:59.360 --> 1:06:02.120 It's a bet. There's no Wi Fi to my home, okay. 1:06:02.880 --> 1:06:05.120 And I had it turned off because people kept breaking 1:06:05.200 --> 1:06:08.760 into my Wi Fi. And another thing about it is 1:06:08.840 --> 1:06:11.800 that I have security cameras, but I have no control 1:06:11.840 --> 1:06:16.640 over them. Sometimes whenever I happen to be outside, instead 1:06:16.680 --> 1:06:19.200 of seeing the red lights from the camera, they go 1:06:19.360 --> 1:06:22.520 totally off. I have no idea what's going on here? 1:06:23.000 --> 1:06:25.760 So how are you accessing? Well, first off, let's let's 1:06:25.760 --> 1:06:30.760 tackle the computer. So the computer, the Wi Fi? How 1:06:30.760 --> 1:06:32.680 are you accessing Internet on this computer? 1:06:33.720 --> 1:06:34.000 I'm not. 1:06:34.400 --> 1:06:36.280 Oh you're not, okay, So you don't you don't want 1:06:36.280 --> 1:06:37.120 the Internet on there? 1:06:38.680 --> 1:06:41.200 Well, I do, but I don't want internet until I 1:06:41.240 --> 1:06:43.600 figure out what's going on. I need to clean the 1:06:43.680 --> 1:06:46.680 computer and you know, start all over. But I still 1:06:46.720 --> 1:06:47.920 need to find out what's going on. 1:06:48.080 --> 1:06:48.400 Okay. 1:06:48.840 --> 1:06:51.320 So when you look at the symbol of the Internet, 1:06:52.160 --> 1:06:55.240 is it is it a ghost symbol or is it 1:06:55.280 --> 1:06:58.880 like is it is this the Wi Fi signal all 1:06:58.880 --> 1:06:59.440 in black? 1:06:59.600 --> 1:07:01.120 Or is it kind of ghosted out? 1:07:02.320 --> 1:07:06.160 No, it's got the lines, Like, are. 1:07:05.240 --> 1:07:06.560 Those lines gray or black. 1:07:07.360 --> 1:07:07.960 They're black? 1:07:08.400 --> 1:07:09.240 There are they are? Huh. 1:07:09.320 --> 1:07:11.680 Okay, so when you click on that, what does it say? 1:07:12.120 --> 1:07:13.280 What does it say? For Wi Fi? 1:07:14.640 --> 1:07:19.120 It's oh, I click on the symbol, and then all 1:07:19.160 --> 1:07:21.640 of the Wi Fi addresses in my neighborhood come up. 1:07:21.720 --> 1:07:22.640 Okay, yep. 1:07:22.680 --> 1:07:25.000 And it takes a few minutes for mine to come up. 1:07:25.000 --> 1:07:28.680 But I just continued mine and Spectrum told me don't 1:07:28.720 --> 1:07:32.720 cut the wires to the box. And I thought, yes, 1:07:32.760 --> 1:07:33.960 I am. 1:07:34.280 --> 1:07:37.000 Oh, okay, I see what's happening. Okay, so you still 1:07:37.040 --> 1:07:39.560 have Spectrum. You just discontinue the internet portion. 1:07:40.520 --> 1:07:42.680 Now I discontinued everything. 1:07:42.320 --> 1:07:44.560 And you still do you still have the box in 1:07:44.600 --> 1:07:45.040 your house? 1:07:46.080 --> 1:07:48.520 Yes? And so I talked to someone at one of 1:07:48.560 --> 1:07:51.720 the telephone companies and they said, get rid of the box. Okay, yeah, 1:07:52.880 --> 1:07:55.920 unplugged it a long time ago, and they said, And 1:07:56.000 --> 1:07:58.640 I figured out how to unscrew two parts to get inside, 1:07:58.680 --> 1:08:01.200 and I removed the battery. It's a huge battery. It's 1:08:01.200 --> 1:08:05.240 bigger than a man's hand. And so I removed the 1:08:05.280 --> 1:08:07.840 battery and then I cut the wire that goes outside. 1:08:08.360 --> 1:08:09.840 Oh wow, so you did cut the wire. 1:08:09.960 --> 1:08:12.320 Okay, I cut the wire there and I cut the 1:08:12.360 --> 1:08:16.600 wire from the electrical box where it wasn't on electricity, 1:08:16.640 --> 1:08:18.839 but it's near the electrical Yeah. 1:08:18.920 --> 1:08:19.719 Yeah, that's where they. 1:08:20.080 --> 1:08:24.080 Even though Spectrum told me not just oh my gosh, okay, 1:08:24.120 --> 1:08:27.439 still have a full symbol of Wi Fi's symbol. 1:08:27.760 --> 1:08:31.679 Okay, well it Well that's a mystery because at this point, 1:08:31.760 --> 1:08:35.000 if the box is off and the signals cut, there 1:08:35.200 --> 1:08:38.840 should not be connection to your computer. Now, if there's 1:08:38.880 --> 1:08:42.639 still a connection, you're either connected to a secondary network 1:08:42.800 --> 1:08:46.200 or something else. So what I would do is go 1:08:46.240 --> 1:08:46.920 into your WiFi. 1:08:47.800 --> 1:08:50.680 I can't get Wi Fi from my computer, but I 1:08:50.800 --> 1:08:54.160 ran a chance the diagnostics and it says that there's 1:08:54.200 --> 1:08:58.320 a conflict with a country with another country in the world. 1:08:58.560 --> 1:09:01.080 Oh wow, well that's that's been going on at as 1:09:01.120 --> 1:09:05.320 long as time. That's more than just internet. But okay, 1:09:05.360 --> 1:09:08.120 what I would do is you got to go into 1:09:08.120 --> 1:09:11.160 your Wi Fi settings and you've got to delete some 1:09:11.240 --> 1:09:14.439 of these old Wi Fi networks. So if you go 1:09:14.640 --> 1:09:21.080 into your network settings on your Mac computer and oh gosh, 1:09:21.080 --> 1:09:23.200 they changed everything, it's kind of a pain the way 1:09:23.000 --> 1:09:24.160 they listed everything. 1:09:24.240 --> 1:09:25.360 I'm used to the old system. 1:09:25.360 --> 1:09:28.280 But if you go into Wi Fi, it will say 1:09:29.439 --> 1:09:32.840 advanced and if you go in there, you'll see all 1:09:32.920 --> 1:09:34.960 of your know networks. Like I'm looking at all the 1:09:34.960 --> 1:09:39.040 networks I've ever connected to at the different airports, different hotels. 1:09:39.680 --> 1:09:42.160 Oh my gosh, look at this is like a graveyard 1:09:42.360 --> 1:09:44.680 of internet networks that I've connected to. 1:09:45.320 --> 1:09:46.000 And you can go. 1:09:48.040 --> 1:09:48.160 That. 1:09:48.240 --> 1:09:50.599 You don't need Wi Fi to do this, So this 1:09:50.640 --> 1:09:53.479 is on your actual computer. So you go through, and 1:09:53.520 --> 1:09:55.280 you can go through and delete. And what I would 1:09:55.320 --> 1:09:57.360 do in your case, since you're having so many issues, 1:09:57.439 --> 1:09:59.920 I would delete all of the networks that you've connected to, 1:10:00.560 --> 1:10:02.920 and then I would turn Wi Fi off on your 1:10:02.960 --> 1:10:07.880 computer and then I would figure out your situation for 1:10:07.960 --> 1:10:10.320 how you're going to get internet on this computer again, 1:10:10.880 --> 1:10:14.840 because it sounds like Spectrum is going to have some 1:10:14.920 --> 1:10:17.400 issues trying to get your you know, your internet back 1:10:17.400 --> 1:10:18.320 if you've cut the wire. 1:10:18.560 --> 1:10:21.599 Now, what's going on with the cameras outside? How are those? 1:10:21.680 --> 1:10:22.920 How are you monitoring those? 1:10:24.280 --> 1:10:27.960 Well, there were several breakings into my home and it's 1:10:28.000 --> 1:10:30.519 someone in the neighborhood. Actually it's more than one person. 1:10:30.560 --> 1:10:33.920 It's a Boo Blue ring. And so what they do 1:10:34.040 --> 1:10:36.879 is they cut off my cameras at night because sometimes 1:10:36.920 --> 1:10:38.679 I wake up and I have work to do because 1:10:38.760 --> 1:10:42.120 I don't sleep like from nine to five or things 1:10:42.120 --> 1:10:44.639 like that. I just whenever I'm ready to do my work, 1:10:44.640 --> 1:10:47.760 I just do it. And so I don't get Wi 1:10:47.800 --> 1:10:50.600 Fi sometimes because someone has cut off the power to 1:10:50.640 --> 1:10:54.439 my cameras. I have a special on the meter. It 1:10:54.479 --> 1:10:56.800 says cameras with a flip. 1:10:56.560 --> 1:10:59.919 You know of Oh right, you haven't connected that way. 1:11:00.560 --> 1:11:03.960 Right, because I had my house rewired. So anyway, well, 1:11:03.960 --> 1:11:06.479 the electrician did is that way. And so when the 1:11:06.479 --> 1:11:08.800 guy came in and put in my cameras, he said 1:11:08.840 --> 1:11:11.800 he put boosters on several parts of the house. I 1:11:11.840 --> 1:11:14.040 don't have a big house, but he said he put 1:11:14.040 --> 1:11:19.960 a booster in certain places in the house. And anyway, 1:11:20.040 --> 1:11:23.639 I steel think someone has broken into my computer many 1:11:23.680 --> 1:11:26.000 times because I'm missing stuff. 1:11:27.120 --> 1:11:30.760 Well, here's what I'd recommend. I think that you got 1:11:30.800 --> 1:11:32.840 a lot of things going on here. I think that 1:11:32.920 --> 1:11:37.200 you need to figure out how this device is still 1:11:37.360 --> 1:11:39.760 connecting to the Wi Fi even though you don't have 1:11:39.800 --> 1:11:41.960 Wi Fi. I think that you need to go through 1:11:42.080 --> 1:11:44.680 get rid of those old things, and then when it 1:11:44.720 --> 1:11:46.840 comes to the network in your home, I'm going to 1:11:46.840 --> 1:11:50.800 recommend something called the fire walla. This is a physical 1:11:50.840 --> 1:11:54.880 device that goes between your Internet connection and all of 1:11:54.920 --> 1:11:58.960 your devices to put a firewall between you and everyone else. 1:11:59.000 --> 1:12:01.920 They're not cheap, but it sounds like something you need. Patricia, 1:12:02.439 --> 1:12:03.080 thanks for the call. 1:12:03.160 --> 1:12:05.880 Triple eight rich one on one eight eight eight seven 1:12:06.000 --> 1:12:09.320 four to two, four to one zero one. You're listening 1:12:09.320 --> 1:12:17.800 to rich on Tech. Welcome back to rich on Tech. 1:12:17.920 --> 1:12:21.960 Rich DeMuro here talking technology at Triple eight rich one 1:12:22.000 --> 1:12:24.960 on one eight eight eight seven four to two, four 1:12:25.000 --> 1:12:30.080 to one zero one. Patricia was our last caller. Lots 1:12:30.080 --> 1:12:35.599 of questions about her Wi Fi connection. She basically canceled 1:12:35.640 --> 1:12:38.759 her Wi Fi and it still seemed to be showing 1:12:38.840 --> 1:12:41.400 up on her computer even though she cut the cable, 1:12:41.520 --> 1:12:46.880 removed the box, took the battery out. But a couple 1:12:46.920 --> 1:12:49.360 of people chimed in and said, maybe she's on her 1:12:49.360 --> 1:12:54.400 neighbor's WiFi. Maybe jo Joe said, someone has a Wi 1:12:54.400 --> 1:12:56.360 Fi network that has the same as hers. 1:12:56.800 --> 1:12:57.479 That could be it. 1:12:57.760 --> 1:12:59.439 I mean, you'd have to have the same Wi Fi, 1:13:00.040 --> 1:13:02.040 use her name and password as your neighbor for that 1:13:02.120 --> 1:13:02.559 to happen. 1:13:03.320 --> 1:13:04.559 Maybe it did. I don't know. 1:13:04.640 --> 1:13:08.439 That seems very unlikely, but that could be it. But 1:13:08.560 --> 1:13:10.880 Usually when these accounts are set up, they have these 1:13:11.439 --> 1:13:15.040 random string of characters in the name. The passwords are 1:13:15.080 --> 1:13:18.680 pretty unique, but that could be it. Let's go to 1:13:18.840 --> 1:13:21.240 ud David's in Serrito's. 1:13:21.280 --> 1:13:22.280 David, You're on with Rich. 1:13:23.280 --> 1:13:23.599 Hello. 1:13:24.280 --> 1:13:24.559 Hello. 1:13:26.280 --> 1:13:28.639 I have a what I think is probably a pretty 1:13:28.680 --> 1:13:29.599 stupid question. 1:13:30.040 --> 1:13:33.080 There's no stupid questions, well. 1:13:33.560 --> 1:13:38.080 Okay, a stupid question or them. I just want to 1:13:38.120 --> 1:13:42.639 know how to find telephone number of friends of mine 1:13:42.680 --> 1:13:46.439 who have lost touch with I know their address, I 1:13:46.520 --> 1:13:49.360 used to know their telephone number. Now I don't know 1:13:49.400 --> 1:13:52.120 how to get their telephone number anymore. 1:13:54.080 --> 1:13:54.759 Good question. 1:13:55.120 --> 1:13:58.720 So there's a couple of ways to do this, and 1:13:59.760 --> 1:14:02.920 I've got do you have an let's see, do you 1:14:02.920 --> 1:14:03.840 have an iPhone. 1:14:03.560 --> 1:14:04.160 Or an Android? 1:14:05.240 --> 1:14:08.679 It's an Android Android Edge. 1:14:08.880 --> 1:14:12.760 Okay, so there's a couple of ways to do this. 1:14:12.840 --> 1:14:17.080 The first is if you have well the best I mean, 1:14:17.120 --> 1:14:18.439 I'll just tell you the easiest way. 1:14:18.479 --> 1:14:18.840 The thing. 1:14:18.960 --> 1:14:23.240 The thing that I use is an app called Sunshine Contacts. 1:14:23.920 --> 1:14:30.759 And this is an app that scans your phone, your email, 1:14:31.720 --> 1:14:35.400 your Google everything. It's just looking for wherever it can 1:14:35.560 --> 1:14:38.519 on your phone to find this information. And what it 1:14:38.520 --> 1:14:42.040 does is it compiles it all together. So when someone 1:14:42.040 --> 1:14:44.320 sends you an email and their phone numbers in that email, 1:14:44.360 --> 1:14:47.120 it will say, oh, this is John Smith, here's their email. 1:14:47.200 --> 1:14:49.519 All right, sorry, here's their phone number. Let's put this 1:14:49.600 --> 1:14:51.800 as their contact. And then when you go into Sunshine, 1:14:52.520 --> 1:14:55.559 it will give you all of your contacts and the 1:14:55.600 --> 1:14:58.479 information it found inside those, so you can search for 1:14:58.560 --> 1:15:03.080 anyone and you can find that information. And so it 1:15:03.160 --> 1:15:06.000 is really really good at doing that, and it's pretty 1:15:06.040 --> 1:15:08.880 much free. There are some paid upgrades to sync with 1:15:08.960 --> 1:15:13.160 your address book, but Sunshine Contacts, I find is phenomenal. 1:15:13.200 --> 1:15:15.960 It's pretty much my first stop when it comes to 1:15:16.000 --> 1:15:20.200 finding someone's phone number. Now that is given the idea 1:15:20.280 --> 1:15:23.640 that that person has somehow contacted you, whether it was 1:15:23.680 --> 1:15:26.080 through email or whether they were in your address book 1:15:26.120 --> 1:15:29.240 at some point. That's kind of the way that that works. 1:15:29.720 --> 1:15:33.200 So check out Sunshine Contacts. The other way to do 1:15:33.320 --> 1:15:35.599 it is if you have an iPhone. Now that's Android, 1:15:35.880 --> 1:15:37.800 so I guess I'll continue with Android. The other way 1:15:37.800 --> 1:15:40.160 to do it is if you go to a contacts 1:15:40.720 --> 1:15:44.920 dot Google dot com and you can find a list 1:15:44.960 --> 1:15:47.639 of all your contacts, even people who you didn't necessarily 1:15:47.680 --> 1:15:51.240 put in your address book because they've got a section 1:15:51.360 --> 1:15:54.880 called Other Contacts, and you can go in there and 1:15:55.000 --> 1:15:58.720 see all the people that you've emailed with, and that 1:15:58.800 --> 1:16:03.160 will give you their email address. Some of them may 1:16:03.160 --> 1:16:05.559 have a phone number listed there as well, but that 1:16:05.640 --> 1:16:07.880 way you can search for someone that you've emailed in 1:16:07.920 --> 1:16:09.439 the past. So if it's an old friend that you 1:16:09.520 --> 1:16:12.000 lost touch with, you can search for them and find 1:16:12.040 --> 1:16:14.000 their email there and then maybe email them and ask for. 1:16:13.960 --> 1:16:15.400 Their phone number. That way. 1:16:16.080 --> 1:16:18.720 The other thing you can do on the iPhone, and 1:16:18.760 --> 1:16:21.320 this is for iPhone users, This is very very interesting. 1:16:22.200 --> 1:16:23.520 One of my favorite features. 1:16:24.200 --> 1:16:26.760 If you've ever had someone call your iPhone and it 1:16:26.840 --> 1:16:30.479 says the person's name underneath their phone number, even though 1:16:30.479 --> 1:16:32.640 they're not in your address book, it says maybe, and 1:16:32.640 --> 1:16:34.759 then it has their phone number. This is a feature 1:16:34.760 --> 1:16:37.960 that came out years ago, and it's actually a serie feature, 1:16:38.040 --> 1:16:41.800 even though it's not necessarily that's what they branded as. 1:16:42.320 --> 1:16:45.479 But how this works is that if you have emailed 1:16:45.479 --> 1:16:49.640 with that person, Siri is indexing all of your emails 1:16:49.880 --> 1:16:52.200 and looking at all of the information in those emails, 1:16:52.240 --> 1:16:54.759 including people's phone numbers that they mentioned. 1:16:54.760 --> 1:16:56.679 So let's say I send you an email it says Hey, 1:16:56.800 --> 1:16:58.600 great to meet you. My name is Rich. Here's my 1:16:58.640 --> 1:16:59.240 phone number. 1:17:00.120 --> 1:17:03.040 Chat soon, and now I call your phone and it 1:17:03.120 --> 1:17:05.000 says and it comes from that number that I put 1:17:05.000 --> 1:17:06.000 in that email, and it says. 1:17:05.840 --> 1:17:08.040 Maybe this is Rich, And you go, how did it know? 1:17:08.720 --> 1:17:11.800 That's how it knows because it's looking and it's indexing 1:17:11.880 --> 1:17:14.120 everything in your email. So to set that up, you 1:17:14.200 --> 1:17:16.719 got to go into your settings, set up an email address, 1:17:17.040 --> 1:17:20.840 you know, whatever you use, Gmail, Yahoo, Aol, whatever, put 1:17:20.840 --> 1:17:23.360 that in there, and then you have to in the 1:17:23.400 --> 1:17:27.479 email settings or sorry, back in the main settings. You'll 1:17:27.479 --> 1:17:30.760 see one called Syrian Search, and then you scroll down 1:17:30.800 --> 1:17:35.519 to where it says mail m ail and you tap 1:17:35.640 --> 1:17:38.559 that and then it says while searching, and it says 1:17:38.880 --> 1:17:41.160 show search an app, show content and search, and that 1:17:41.240 --> 1:17:44.960 says suggestions, show an app, show on home screens, suggest app, 1:17:45.040 --> 1:17:49.760 suggest notifications. So and also learn from this app. So 1:17:49.880 --> 1:17:51.920 make sure all of those things are on and then 1:17:51.960 --> 1:17:54.679 the next time someone calls you and the numbers in there, 1:17:55.160 --> 1:17:56.000 you can find them. 1:17:56.040 --> 1:17:56.200 Now. 1:17:56.200 --> 1:17:57.320 The other way you can do it is you can 1:17:57.360 --> 1:18:00.000 actually just search. So you can go to your contact 1:18:00.680 --> 1:18:04.479 on the iPhone and you can search for someone that's 1:18:04.520 --> 1:18:08.519 in there and you should get a serious suggestion depending 1:18:08.520 --> 1:18:11.559 on whether they had put that information in their email. 1:18:11.840 --> 1:18:14.040 And you can also just swipe down from the top 1:18:14.080 --> 1:18:19.000 of your phone and searched there and it will give 1:18:19.040 --> 1:18:21.960 you serious suggestions as well. So it will you can 1:18:22.000 --> 1:18:25.000 scroll down and see contacts messages. I mean, it's really 1:18:25.040 --> 1:18:28.640 phenomenal what they're doing to get this information. But Sunshine 1:18:28.640 --> 1:18:31.360 Contacts is kind of like that same exact feature that 1:18:31.479 --> 1:18:34.519 Siri gives you, but it's cross platform and it works 1:18:34.720 --> 1:18:37.000 with all of your different email addresses and all of 1:18:37.000 --> 1:18:40.360 your contact books. It kind of brings everything all together, 1:18:40.840 --> 1:18:44.280 which is really really smart. So I really like that app, 1:18:44.320 --> 1:18:46.840 and it just recently became available on an Android as well. 1:18:47.640 --> 1:18:49.599 The other thing you can do is you can check 1:18:49.600 --> 1:18:53.080 a site like whitepages dot com, so you can do 1:18:53.280 --> 1:18:56.200 a reverse address search, so maybe you know the person's 1:18:56.240 --> 1:19:01.639 address and you can type that in there. The only 1:19:01.680 --> 1:19:04.200 thing I don't like about this is I'm actually opposed 1:19:04.720 --> 1:19:06.960 to kind of these sites in general because they're so 1:19:07.000 --> 1:19:12.439 annoying and they're just really like, not nice, and so 1:19:12.680 --> 1:19:15.960 I'm kind of loath to recommend using those. But if 1:19:16.000 --> 1:19:18.120 you're looking for an old friend, it could definitely help. 1:19:18.160 --> 1:19:21.200 There's a million of these different types of sites. They 1:19:21.280 --> 1:19:24.160 may charge you for the privilege of getting the phone 1:19:24.200 --> 1:19:27.680 number looking up someone that I know right now, and 1:19:27.840 --> 1:19:29.840 sure enough, it actually. 1:19:29.520 --> 1:19:30.439 Was completely free. 1:19:30.560 --> 1:19:33.160 So I just looked up someone by their address, It 1:19:33.280 --> 1:19:35.599 said who lives there, I click their name, and now 1:19:35.600 --> 1:19:39.200 I have their phone numbers at the house. Now, if 1:19:39.200 --> 1:19:42.040 you want their cell phone number, that's where they may 1:19:42.240 --> 1:19:46.720 charge you. Cell phone number looks to be a premium 1:19:46.920 --> 1:19:51.160 add on. It says unlock, full report and one time 1:19:51.200 --> 1:19:55.680 access nine ninety nine contact info five dollars. So apparently 1:19:56.439 --> 1:19:58.800 David a lot of people like to find people's phone numbers. 1:19:58.840 --> 1:20:01.439 So the address thing through whitepages dot com is pretty good. Now, 1:20:01.479 --> 1:20:04.360 whitepages dot com, I recommend them because I actually think 1:20:04.360 --> 1:20:06.920 they're like the least evil out of all of those 1:20:06.960 --> 1:20:11.000 like peoplefinder sites, because I believe at one point they're 1:20:11.000 --> 1:20:14.640 actually rooted in the actual like white pages, like the 1:20:14.760 --> 1:20:18.000 you know, the phone company actually like had a something 1:20:18.000 --> 1:20:20.639 to do with them. So let's see, they've been around 1:20:20.680 --> 1:20:24.880 since nineteen ninety seven, thirty million monthly customers. 1:20:25.160 --> 1:20:25.519 Wow. 1:20:26.479 --> 1:20:29.000 So anyway, whitepages dot com, if you want to find 1:20:29.000 --> 1:20:33.080 that Sunshine Contacts Contacts dot Google dot com, and also 1:20:33.520 --> 1:20:38.280 the Serie search. Okay, something I learned this week. If 1:20:38.320 --> 1:20:42.240 you have a Samsung Galaxy phone, one of my biggest 1:20:42.240 --> 1:20:45.639 issues with these devices is the way that the drawer 1:20:45.720 --> 1:20:48.760 of apps looks. On every other Android phone in the world, 1:20:48.840 --> 1:20:51.799 when you swipe up from the bottom, everything is vertical, 1:20:52.120 --> 1:20:56.160 but for some reason, Samsung does it horizontal and it 1:20:56.240 --> 1:20:58.760 really bugs me. And you can get a third party launcher, 1:20:58.920 --> 1:21:02.040 you can, you know all that, but you can actually 1:21:02.160 --> 1:21:04.000 change this through Samsung. 1:21:04.040 --> 1:21:05.160 They have a way to do this. 1:21:05.240 --> 1:21:09.840 So there's an app on Samsung called Goodlock Go d 1:21:10.400 --> 1:21:14.720 lock Lock good Lock. You can download this from the 1:21:14.800 --> 1:21:18.840 Samsung Galaxy Store on your phone. And what this app 1:21:18.880 --> 1:21:21.519 does is it lets you customize all kinds of things 1:21:21.560 --> 1:21:24.400 on your Samsung phone. But they make you download it 1:21:24.439 --> 1:21:27.559 separately because some of it's experimental, some of it is 1:21:27.600 --> 1:21:29.680 stuff that you wouldn't typically get because they want to 1:21:29.720 --> 1:21:32.000 keep these phones kind of simple. But they also want 1:21:32.040 --> 1:21:35.439 to give you some power kind of power options, and 1:21:35.479 --> 1:21:37.439 so a lot of these power options are inside the 1:21:37.439 --> 1:21:41.479 Goodlock app. And so you download this app and then 1:21:41.520 --> 1:21:45.479 there's a tab called Makeup and you select that and 1:21:45.520 --> 1:21:48.680 then there's a home up module and it's I know, 1:21:48.840 --> 1:21:53.439 home up. Get it home up, So you download that, 1:21:54.240 --> 1:21:56.920 enable the Home up and then you tap home screen 1:21:57.680 --> 1:22:02.240 and then there's an option for the app list that's enabled, 1:22:02.240 --> 1:22:04.679 so get it apps list, and then. 1:22:04.520 --> 1:22:06.240 Once you enable that your app drawer. 1:22:06.280 --> 1:22:08.600 And I know this sounds very complicated, but all this 1:22:08.760 --> 1:22:11.960 is doing is making it so that on your Android phone, 1:22:11.960 --> 1:22:15.760 on your Samsung, instead of when you swipe up the 1:22:15.800 --> 1:22:17.840 apps are all you have to then swipe left and 1:22:17.920 --> 1:22:20.000 right to scroll through your apps. All you can do 1:22:20.040 --> 1:22:23.080 now is scroll up. It is a glorious thing and 1:22:23.240 --> 1:22:25.439 is a small change. It came out earlier this year, 1:22:25.840 --> 1:22:28.800 but to me, that is like the biggest issue I 1:22:28.800 --> 1:22:32.160 had with Samsung devices was how that drawer worked. And 1:22:32.439 --> 1:22:34.800 this is so much easier, It's so much better. It's 1:22:34.880 --> 1:22:36.719 just so much more the way I use a phone. 1:22:37.240 --> 1:22:39.519 So definitely check out the good lock app. There's a 1:22:39.560 --> 1:22:41.439 whole bunch of things you can do through that app. 1:22:41.760 --> 1:22:43.800 You can change your lock screen, you can change your 1:22:43.800 --> 1:22:46.120 home screen, there's so many little like tweaks you can do. 1:22:46.640 --> 1:22:50.240 So definitely do that. Let's see what else do I do? 1:22:50.320 --> 1:22:52.360 I don't have enough time to go through anything else. 1:22:52.400 --> 1:22:55.439 But I will tell you one other thing. I'll just 1:22:55.520 --> 1:22:57.120 tell you the phone number Triple eight rich one on 1:22:57.200 --> 1:22:59.880 one eight eight eight seven four to two four to. 1:22:59.760 --> 1:23:01.200 One zero one. 1:23:01.560 --> 1:23:03.240 Uh, give me a call if you have a question 1:23:03.280 --> 1:23:06.759 about technology. My name is Rich d'muro. You are listening 1:23:06.760 --> 1:23:12.679 to Rich on Tech. Welcome back to Rich on Tech. 1:23:12.800 --> 1:23:15.920 Rich DeMuro here at Triple A rich one O one 1:23:16.120 --> 1:23:20.479 eight eight eight seven four to two four one zero one. 1:23:20.560 --> 1:23:25.480 Coming up next. Uh, We've got the guy on TikTok 1:23:25.560 --> 1:23:29.360 and Instagram who is always handing out those iPhone tricks. 1:23:29.400 --> 1:23:33.640 I guarantee you didn't know about it goes by consanity. 1:23:34.120 --> 1:23:37.719 He's coming up on the show shortly. Right after the break, 1:23:37.800 --> 1:23:40.599 Let's get to Liz and riverside. Liz, you're on with Rich. 1:23:42.080 --> 1:23:42.679 Hi. Rich. 1:23:43.920 --> 1:23:45.680 Well, my question is. 1:23:48.240 --> 1:23:50.879 My husband passed away a few months ago, and. 1:23:50.760 --> 1:23:54.360 I sorry to hear that's. 1:23:53.360 --> 1:23:58.840 That's that's okay, But he was a techie and I 1:23:59.040 --> 1:24:06.000 have desktop and laptop and I want to get rid 1:24:06.040 --> 1:24:08.840 of them, but I want to make sure that our 1:24:09.360 --> 1:24:13.760 information is secured off of them. So what else do 1:24:13.840 --> 1:24:16.519 I take out of them besides the hard drive? 1:24:18.280 --> 1:24:18.559 Well? 1:24:19.840 --> 1:24:21.560 Is there anything else? I need to take out of 1:24:21.600 --> 1:24:24.439 them before I like donate them or give them away, 1:24:25.240 --> 1:24:28.160 just so that it doesn't have our information. 1:24:29.600 --> 1:24:32.160 So you've already taken out the hard drives. 1:24:31.840 --> 1:24:34.120 Well not yet, okay, but I know how to. 1:24:34.360 --> 1:24:38.800 Oh okay, okay, Well if you're if you're taking out 1:24:38.800 --> 1:24:40.560 the hard drives, I think that's the important part. I 1:24:40.560 --> 1:24:42.479 don't think there's anything else inside there that you would 1:24:42.520 --> 1:24:47.519 need to remove, anything like RAM or system memory is 1:24:47.520 --> 1:24:51.240 not really going to hold any personal data. So the 1:24:51.560 --> 1:24:54.080 hard drive is really the key to the kingdom there, 1:24:54.120 --> 1:24:58.120 so I would definitely remove that. And what do you 1:24:58.160 --> 1:24:59.600 plan to do with these drives? 1:25:02.000 --> 1:25:05.320 So after, you know, before I take them, mad, I'm 1:25:05.320 --> 1:25:08.840 gonna you know, take pictures, you know, like pictures or 1:25:08.920 --> 1:25:12.960 videos or anything like that. That would be sincemental to me. 1:25:13.800 --> 1:25:16.080 But after that, I don't know. 1:25:15.640 --> 1:25:15.920 Okay. 1:25:17.120 --> 1:25:21.839 So there are various software programs that will format these drives. 1:25:22.000 --> 1:25:25.280 I think that they are kind of a pain and 1:25:25.560 --> 1:25:29.080 too long, and it's just a it's a process. So 1:25:29.240 --> 1:25:32.160 what I would recommend is once you remove these drives, 1:25:32.520 --> 1:25:35.320 and are these all desktops or some of them laptops? 1:25:36.439 --> 1:25:36.840 Oh wow? 1:25:36.920 --> 1:25:39.040 And so the laptops you're able to remove those drives 1:25:39.040 --> 1:25:44.000 from there too. Yeah, okay, okay, so you're a bit 1:25:44.040 --> 1:25:47.000 of a tech of yourself too, huh. 1:25:47.080 --> 1:25:50.920 I I try it, you know, take my way through it. 1:25:52.800 --> 1:25:53.920 Well, I would. 1:25:53.960 --> 1:25:55.920 I think that the easiest way to get once you 1:25:55.960 --> 1:25:58.320 get everything off of these drives, so you know, the 1:25:58.360 --> 1:26:01.680 process would be go through and maybe wait, you know, 1:26:01.760 --> 1:26:03.320 if I were you, I you know, you said this 1:26:03.360 --> 1:26:04.840 has only been a couple of months, Maybe wait a 1:26:04.880 --> 1:26:07.799 couple of months, just because it may be too painful, 1:26:07.920 --> 1:26:10.760 or it may not be the it's it's it might 1:26:10.800 --> 1:26:12.800 be tough to do this, you know, to go through 1:26:12.840 --> 1:26:14.160 and you know you're gonna be looking at some of 1:26:14.160 --> 1:26:16.519 these videos and photos. You may want to wait a 1:26:16.560 --> 1:26:18.880 little bit just to let, you know, let yourself grieve 1:26:18.920 --> 1:26:22.559 a bit. But when that's done, and when you can, 1:26:22.640 --> 1:26:24.120 you know, get to a place where you feel like 1:26:24.160 --> 1:26:26.760 you can tackle this project, you know, go through, get 1:26:26.760 --> 1:26:28.559 the videos off of there. I would put them in 1:26:28.640 --> 1:26:31.559 something like a Google Photos and that way it'll organize 1:26:31.600 --> 1:26:34.519 them by people in places and things and you can 1:26:34.560 --> 1:26:37.240 easily search them later. Once you have that all out 1:26:37.280 --> 1:26:39.920 of there, take the drives out and I personally would 1:26:39.920 --> 1:26:42.280 bring them to a hard drive shredding facility. 1:26:42.320 --> 1:26:42.920 Have you heard of this? 1:26:44.080 --> 1:26:47.360 No? Yeah, So there are places that you can take 1:26:47.439 --> 1:26:49.000 them and I've seen this in action. 1:26:49.640 --> 1:26:52.600 Are you in your in River? We're you're in Riverside. 1:26:53.560 --> 1:26:58.439 So look up hard drive shredding Riverside and see if 1:26:58.439 --> 1:27:00.280 you find a place, and make sure you find a 1:27:00.280 --> 1:27:03.000 place that lets you see them being shred. So for 1:27:03.240 --> 1:27:05.120 ten bucks, I think it was ten or twenty dollars, 1:27:05.240 --> 1:27:08.120 they will shred these in front of you. So you 1:27:08.200 --> 1:27:10.600 get to watch these drives get shred and so you 1:27:10.720 --> 1:27:13.640 know that they are not going to be There's no 1:27:13.760 --> 1:27:16.559 data that could be recovered off of these drives, but 1:27:17.120 --> 1:27:18.960 that's probably the easiest. Now, if you have a friend 1:27:18.960 --> 1:27:20.920 that can drill some holes through the drives and you 1:27:20.920 --> 1:27:22.439 know you want to have some fun doing it that way, 1:27:22.439 --> 1:27:25.439 you could probably do that as well. But that's a 1:27:25.439 --> 1:27:27.760 little bit more hands on, a little bit more. You know, 1:27:27.840 --> 1:27:29.960 you need to know some that knows how to do that. 1:27:30.000 --> 1:27:32.000 You got to put the drive in avice all that 1:27:32.040 --> 1:27:34.880 good stuff. But if you find a hard drive shredding company, 1:27:34.920 --> 1:27:38.800 it's like an e waste recycling company. Usually they have 1:27:38.840 --> 1:27:41.480 these industrial machines that you know a lot of corporations 1:27:41.520 --> 1:27:43.000 will come to them with a bunch of drives. They 1:27:43.040 --> 1:27:46.360 need them shredded, they will do that. So how does 1:27:46.400 --> 1:27:47.679 that sounds? That sound like a good. 1:27:47.479 --> 1:27:50.040 Solution, That sounds like an excellent So. 1:27:52.240 --> 1:27:55.320 I still I'll be honest, Liz, I still have a 1:27:55.360 --> 1:27:57.920 couple of hard drives from old computers that have been 1:27:57.920 --> 1:28:00.840 sitting in my place for about maybe ten years now, 1:28:01.280 --> 1:28:04.360 because I did bring I did bring one or two 1:28:04.439 --> 1:28:06.519 to this hard drive place. We did a story for TV. 1:28:06.640 --> 1:28:08.880 I did bring one or two and it was fun 1:28:08.920 --> 1:28:10.960 to watch them get shredded. But I need to bring 1:28:11.000 --> 1:28:13.880 them back because that's the most guaranteed way. Actually, I 1:28:13.880 --> 1:28:15.439 have my father in law. I've been meaning to do 1:28:15.479 --> 1:28:17.080 it with him with the with the drill, but you 1:28:17.160 --> 1:28:19.000 got to drill in a certain place, you know, to 1:28:19.000 --> 1:28:21.840 like make sure, so you got to cover your eyes, 1:28:21.880 --> 1:28:24.240 you know, all that kind of stuff. You know, don't 1:28:24.280 --> 1:28:26.880 want a piece of drive flinging into your face, you 1:28:26.880 --> 1:28:27.320 know what I mean? 1:28:28.200 --> 1:28:29.000 Absolutely? 1:28:29.400 --> 1:28:32.840 Yeah, no, And that that I've never heard of, So 1:28:33.280 --> 1:28:37.000 that's exce it. And I had been concerns about the 1:28:37.080 --> 1:28:41.719 SIM memory and stuff like that, so that helps knowing 1:28:41.760 --> 1:28:42.040 that it. 1:28:42.040 --> 1:28:45.200 Just were you talking about cell phones as well. 1:28:46.320 --> 1:28:48.160 No, okay, so I was gonna say, if it's a 1:28:48.160 --> 1:28:50.160 cell phone, you know there is if there was a 1:28:50.160 --> 1:28:52.040 SIM card and there were some contacts. You know, the 1:28:52.080 --> 1:28:56.240 older cell phones stored contacts on the sim cards sometimes, 1:28:56.240 --> 1:28:57.960 so you could, you know, you want to take that 1:28:57.960 --> 1:29:00.000 out of the phone as well. Now phones are prett 1:29:00.240 --> 1:29:02.920 easy because the built in formatting is very very simple. 1:29:02.960 --> 1:29:05.439 The factory restart, you could do that a couple times 1:29:05.439 --> 1:29:07.800 and erase all the data. But the hard drives they're 1:29:07.840 --> 1:29:11.240 definitely tricky. There are programs if you if you want 1:29:11.240 --> 1:29:15.280 to look into the programs. The big program is called 1:29:15.439 --> 1:29:19.040 Derek's Boot and Nuke, and so that is the big one. 1:29:19.040 --> 1:29:22.400 It's called DBAN for sure, and so Dban if you 1:29:22.400 --> 1:29:24.160 have a friend that's really techy and you want to 1:29:24.200 --> 1:29:26.880 kind of go down that line, you can look into DMan. 1:29:27.040 --> 1:29:30.519 But great question. Lots of ways to do this stuff. Basically, 1:29:30.520 --> 1:29:32.559 you want to rewrite the drive with lots of zeros 1:29:32.560 --> 1:29:35.800 in one so that nobody can retrieve the data on it. 1:29:36.120 --> 1:29:39.439 A simple format doesn't always do that. Thanks for the call. 1:29:39.600 --> 1:29:42.400 Is coming up next We're going to talk iPhone tips 1:29:42.479 --> 1:29:49.000 and tricks right here on rich on Tech Welcome back 1:29:49.080 --> 1:29:52.200 to rich On Tech. Rich DeMuro here hanging out with you, 1:29:52.479 --> 1:29:56.840 talking technology. I know this is Matchbox twenty, but is 1:29:56.880 --> 1:30:00.160 this This isn't push right, this is three am okay, 1:30:00.640 --> 1:30:02.320 because I don't want to give away too much about 1:30:02.320 --> 1:30:06.080 the Barbie movie. But a Matchbox twenty song played a 1:30:06.160 --> 1:30:09.120 role in that movie. Which is I think it was? 1:30:09.120 --> 1:30:12.240 Was it match right now? I'm confusing my movies. Maybe 1:30:12.240 --> 1:30:15.680 it was it there? Anyway, Yeah, I saw the Barbie movie, 1:30:15.880 --> 1:30:16.719 me and the rest. 1:30:16.479 --> 1:30:21.680 Of the world. Uh uh. Producer Bobo has not seen it. 1:30:21.800 --> 1:30:23.599 Not everyone's seen it. I mean, but a. 1:30:23.560 --> 1:30:26.519 Lot we'll see. I mean, everyone has different thoughts in 1:30:26.520 --> 1:30:29.719 that movie. Anyway, we're not here to talk Barbie. Visible 1:30:29.920 --> 1:30:35.720 by Verizon dropped prices. What everyone's raising prices? How did 1:30:35.720 --> 1:30:40.960 they drop prices? So Visible is owned by Verizon. This 1:30:41.000 --> 1:30:46.519 is what's called their MVNO Mobile Virtual Network Operator. But 1:30:46.520 --> 1:30:50.200 it's funny because they're actually owned by Verizon. They set 1:30:50.280 --> 1:30:55.320 up a secondary cellular company that was mainly aimed towards 1:30:55.360 --> 1:30:58.559 like millennials and people that wanted to do everything online. 1:30:58.880 --> 1:30:59.879 So there's no stores. 1:31:00.479 --> 1:31:04.200 The advertising is all sort of aimed at a certain demographic, 1:31:04.280 --> 1:31:07.720 you know, maybe the younger person, and it's people who 1:31:08.320 --> 1:31:11.719 you know, they just want an inexpensive cell phone service 1:31:11.800 --> 1:31:13.840 and it delivers. We did a story with them when 1:31:13.840 --> 1:31:16.960 they first came out, interviewed the guy who runs it, 1:31:17.040 --> 1:31:21.120 and it does what it says now. It debuted in 1:31:21.600 --> 1:31:24.840 twenty eighteen with a forty dollars a month's unlimited plan, 1:31:24.840 --> 1:31:27.040 which I thought was amazing. But now they have a 1:31:27.160 --> 1:31:32.240 twenty five dollars unlimited plan. So here's the thing. You 1:31:32.320 --> 1:31:34.080 have to have a phone that's compatible, which means it 1:31:34.120 --> 1:31:37.120 has to be compatible with Verizon. But if you have 1:31:37.200 --> 1:31:39.360 that and you want the Verizon network at twenty five 1:31:39.400 --> 1:31:41.000 dollars a month, you can get it. I mean, it's 1:31:41.080 --> 1:31:45.479 really really inexpensive. Now the twenty five dollars plan is 1:31:45.560 --> 1:31:51.160 pretty basic. So it's unlimited calls, unlimited texts, and let's 1:31:51.160 --> 1:31:53.719 see what else. You don't get the five G Ultra 1:31:53.800 --> 1:31:56.280 wide bands. You don't get their their fastest five G, 1:31:56.400 --> 1:31:58.840 but you still get five G access. Now, if you 1:31:58.880 --> 1:32:00.559 want that, you have to get the fun A Visible 1:32:00.600 --> 1:32:02.840 Plus plan, which is forty five dollars a month. They 1:32:02.840 --> 1:32:05.760 actually raise the plan price on the high end plan 1:32:05.880 --> 1:32:07.879 and dropped it on the low end plan. But anyway, 1:32:08.080 --> 1:32:10.120 I tell you all this because if you're looking for 1:32:10.200 --> 1:32:13.400 an inexpensive mobile service, twenty five dollars a month for 1:32:13.479 --> 1:32:17.559 unlimited is pretty good, and I think they're gonna you know, 1:32:17.920 --> 1:32:20.880 Mint Mobile I also really like, and they have an 1:32:20.960 --> 1:32:24.320 unlimited service for I think it's like thirty dollars a month, 1:32:24.960 --> 1:32:27.920 and so I wonder if they're gonna have to change 1:32:28.280 --> 1:32:31.439 to twenty five because of this. Mint Mobile is also 1:32:31.479 --> 1:32:33.720 pretty good. So when people tell you have to have 1:32:33.800 --> 1:32:37.000 like the big major like T Mobile, Verizon, AT and T, 1:32:37.280 --> 1:32:37.759 you don't. 1:32:38.400 --> 1:32:39.439 You can get by. 1:32:39.320 --> 1:32:42.519 With one of these smaller carriers that they don't have 1:32:42.520 --> 1:32:44.920 all the marketing, they don't have all the you know, 1:32:45.040 --> 1:32:47.800 the perks, like you know, the free Netflix and things 1:32:47.840 --> 1:32:49.920 like that. But you're just getting your service for a 1:32:50.000 --> 1:32:53.719 much lower price. So definitely don't discount these things. Visible 1:32:53.760 --> 1:32:56.320 twenty five dollars a month, they just lowered that price 1:32:56.360 --> 1:32:57.560 from thirty. 1:32:57.960 --> 1:32:58.519 I got to tell you. 1:32:58.520 --> 1:33:02.800 About this scam that involved QR codes that lets you 1:33:02.840 --> 1:33:06.000 pay for parking. This is from the Better Business Bureau 1:33:06.040 --> 1:33:10.280 scam tracker. They're seeing an influx of reports about these scams. 1:33:10.760 --> 1:33:12.840 Have you been to a parking lot lately, there's not 1:33:12.880 --> 1:33:15.400 even an attendant anymore. It's just a machine that lets 1:33:15.439 --> 1:33:18.160 you pay. Or there's a QR code that says, hey 1:33:18.200 --> 1:33:21.200 scan to pay for parking here, and now that because 1:33:21.200 --> 1:33:22.800 we've all gone through the pandemic, we know how to 1:33:22.880 --> 1:33:25.439 use QR codes. You say, oh, I'll try that. You 1:33:25.479 --> 1:33:27.479 scan the QR code, you pay for your parking. But 1:33:27.520 --> 1:33:30.920 guess what, it's a bogus QR code. It's all a scam. 1:33:31.240 --> 1:33:33.320 They're trying to get you to scan the code pay 1:33:33.360 --> 1:33:35.960 for parking, but you're actually just handing your credit card 1:33:36.040 --> 1:33:40.120 over to the scammers. And yeah, I mean it makes 1:33:40.160 --> 1:33:43.559 total sense. This is almost like the perfect scam, because 1:33:43.600 --> 1:33:46.559 how would you know I pay for parking this way? 1:33:46.600 --> 1:33:49.880 The other day I was in downtown and I scanned 1:33:49.880 --> 1:33:51.760 a QR code at the box and I paid for 1:33:51.800 --> 1:33:55.360 my parking. Now I could tell it was legit because 1:33:55.560 --> 1:34:00.880 it was legitimate, and so I knew it because I 1:34:00.880 --> 1:34:02.760 think it was like park Whiz or something like that. 1:34:03.040 --> 1:34:05.479 But if you see something weird, like some weird company 1:34:05.560 --> 1:34:07.400 or something you don't really understand, or it looks like 1:34:07.439 --> 1:34:11.679 an odd URL, do not use it, don't pay, don't 1:34:11.840 --> 1:34:15.280 try it, and don't get scammed. So again, if you 1:34:15.360 --> 1:34:17.640 see a QR code near a parking spot, just be 1:34:17.880 --> 1:34:21.920 on alert. It's probably legit, but it may not be. 1:34:22.600 --> 1:34:24.960 So how do you protect yourself? Pay for parking directly 1:34:25.000 --> 1:34:28.120 through the meter or through the scanning box, sorry, the 1:34:28.120 --> 1:34:29.880 credit card box like you know sometimes they have like 1:34:29.920 --> 1:34:30.559 a box there. 1:34:31.160 --> 1:34:33.639 Do that. Watch out for the links. 1:34:33.680 --> 1:34:35.720 If the QR code says it's going to open a 1:34:35.840 --> 1:34:38.840 shortened URL, make sure you know where it's bringing you 1:34:38.880 --> 1:34:44.320 to and look for any evidence of tampering. So if 1:34:44.720 --> 1:34:46.679 you know they put these QR codes, just make sure 1:34:46.720 --> 1:34:49.760 that it's like a sticker that's legitimate. I guess if 1:34:49.760 --> 1:34:51.479 it looks like a sticker that's just been placed there 1:34:51.479 --> 1:34:54.599 by someone random print it out, then maybe don't use it. 1:34:55.680 --> 1:34:58.920 They also have some apps that may scan the QR 1:34:59.000 --> 1:35:01.599 code that you're scanning from malicious software. I know that 1:35:01.840 --> 1:35:03.680 if you use something like Google Chrome, it's going to 1:35:03.840 --> 1:35:05.599 scan the link that you're going to to make sure 1:35:05.640 --> 1:35:08.880 it's okay, but it may not catch everything, so you 1:35:08.880 --> 1:35:10.320 do have to be on your own guard. The other 1:35:10.360 --> 1:35:12.560 thing I would add to this is that if you 1:35:12.600 --> 1:35:16.080 use something like Apple pay or Google Pay, the bogus 1:35:16.280 --> 1:35:18.560 companies are probably not going to be set up for 1:35:18.640 --> 1:35:20.960 Google Pay or Apple Pay. I could be wrong, but 1:35:21.200 --> 1:35:24.080 I would just I would try to use that because 1:35:24.080 --> 1:35:28.639 that'll put one more barrier between you and the actual 1:35:28.760 --> 1:35:32.120 bogus payment, so or the scam artist. I should say, 1:35:34.120 --> 1:35:37.680 let's go to let's see we've got Nina. Nina's in 1:35:37.800 --> 1:35:39.719 San Bernardino. Nina, you're on with Rich. 1:35:40.680 --> 1:35:43.519 Hi just have a quick question on tech challenges. 1:35:43.600 --> 1:35:46.240 I have to tell you I love the tech challenge 1:35:46.280 --> 1:35:48.200 because that's why I get to keep this show. 1:35:49.800 --> 1:35:54.639 Well, anyway, I have a laptop Dell. It's about six 1:35:54.760 --> 1:35:58.280 or seven years old and it's flows. But anyway, my 1:35:58.439 --> 1:36:03.679 question is about two weeks ago it started micro Edge. 1:36:04.160 --> 1:36:07.400 Microsoft seems to want me to use it use their email, 1:36:08.160 --> 1:36:11.760 So I I use the X close it down and 1:36:11.800 --> 1:36:15.920 then I'm able to hit my icon on Google and 1:36:16.280 --> 1:36:18.920 my email will outlook. 1:36:18.520 --> 1:36:19.080 Will come up. 1:36:19.640 --> 1:36:24.519 Well, about last week I got an error. It says 1:36:24.640 --> 1:36:30.679 error refreshed. So I found out that five I'm sorry 1:36:30.800 --> 1:36:34.960 f five refreshing or if I clicked my right. 1:36:36.439 --> 1:36:41.360 No and you go, yeah, yeah, you could control command 1:36:41.520 --> 1:36:42.160 will also. 1:36:41.960 --> 1:36:46.280 Do it okay, but also right now, all it does 1:36:46.360 --> 1:36:50.400 is error. Does that mean that Microsoft is Microsoft Edge 1:36:50.400 --> 1:36:54.280 really wants me use for my email? Is that what 1:36:54.320 --> 1:36:58.759 that means that they're trying to encourage me? Or should 1:36:58.760 --> 1:37:00.960 I take it into No? 1:37:01.160 --> 1:37:03.840 I use, I use UH. I use Outlook every single 1:37:03.920 --> 1:37:07.280 day on Chrome. So it sounds like there's an issue 1:37:07.320 --> 1:37:10.040 with the just the u r L. So if you 1:37:10.160 --> 1:37:13.719 refresh that page it should come back, close down Chrome 1:37:13.880 --> 1:37:15.720 and then reopen it and see if that does it. 1:37:16.640 --> 1:37:18.680 The other thing is just manually go to the u 1:37:18.840 --> 1:37:22.240 r L and type in Outlook dot office dot com 1:37:22.680 --> 1:37:26.799 and that should bring you to your mail box. Your inbox. 1:37:26.840 --> 1:37:32.519 You're talking about Outlook email right, yes, and you're yep, 1:37:32.680 --> 1:37:37.479 it's Outlook dot office dot com. And so I will 1:37:37.520 --> 1:37:41.360 tell you because I use this on my computer all 1:37:41.400 --> 1:37:44.120 the time. I have many many problems with it. Sometimes 1:37:44.120 --> 1:37:47.280 it loads, sometimes it doesn't. Sometimes I get kicked out. 1:37:47.320 --> 1:37:49.800 Sometimes I got to relog in. So I think what 1:37:49.960 --> 1:37:51.760 happened is you got logged out and you need to 1:37:51.800 --> 1:37:54.360 log back in. And so if you go to Outlook 1:37:54.400 --> 1:37:56.280 dot office dot com, does that bring it back up? 1:37:56.320 --> 1:37:57.519 Have you been able to type that in? 1:37:58.600 --> 1:38:03.320 Well? Right now it's telling me total I don't know 1:38:03.600 --> 1:38:05.640 it's a PC tune up. I don't know. 1:38:05.920 --> 1:38:10.640 Oh, okay, Well in that case, hold on, May I. 1:38:10.120 --> 1:38:12.040 Try it and then I can pull you back next week. 1:38:12.200 --> 1:38:14.599 Yeah, but if you if it's saying PC tune up, this, 1:38:14.600 --> 1:38:15.439 this sounds like you. 1:38:15.320 --> 1:38:18.280 Have some malware on your machine. So are you using 1:38:18.360 --> 1:38:19.040 Google Chrome? 1:38:20.400 --> 1:38:20.599 Yes? 1:38:20.760 --> 1:38:21.439 Okay, So I. 1:38:21.560 --> 1:38:25.439 Also acape that just said that everything's. 1:38:25.040 --> 1:38:27.840 Okay, Well yes, but you could still have malware, so 1:38:28.439 --> 1:38:29.520 you could have an extension. 1:38:29.840 --> 1:38:31.760 I want you to Are you on Chrome right now? 1:38:32.920 --> 1:38:36.240 Well, right now, it's tune up and it's going total 1:38:36.280 --> 1:38:38.480 defense and it's updating and installing. 1:38:38.560 --> 1:38:39.200 So I don't know. 1:38:39.160 --> 1:38:39.759 What that means. 1:38:40.280 --> 1:38:44.040 Okay, So on Chrome, there's something called Chrome Extensions, and 1:38:44.080 --> 1:38:46.200 a lot of times when you install stuff there could 1:38:46.200 --> 1:38:50.519 be some uh malware that gets installed and it tries 1:38:50.600 --> 1:38:52.560 to hijack your browser. And so what I want you 1:38:52.640 --> 1:38:55.479 to do kind of in the upper right hand corner 1:38:55.479 --> 1:38:58.000 of your browser, there's a little icon that looks like 1:38:58.040 --> 1:39:00.840 a puzzle piece, and if you or over it, it 1:39:00.920 --> 1:39:04.400 says extensions. If you click that, it will tell you 1:39:04.600 --> 1:39:08.439 all of the software that is installed into your web browser, 1:39:08.520 --> 1:39:11.160 not on your computer, but on your web browser. These 1:39:11.200 --> 1:39:14.800 are called extensions. They extend the functionality of Google Chrome. 1:39:15.200 --> 1:39:17.360 So I want you to go through that list and 1:39:17.439 --> 1:39:20.200 if you see something you don't recognize, I want you 1:39:20.240 --> 1:39:21.920 to get rid of it, and you can do that 1:39:22.000 --> 1:39:25.360 by clicking Manage Extensions at the bottom of that list. 1:39:25.840 --> 1:39:28.559 It will bring up all the extensions. You can either 1:39:28.600 --> 1:39:32.400 click remove, or you can just toggle the switch underneath 1:39:32.439 --> 1:39:34.600 one of those and it will turn off that extension. 1:39:35.000 --> 1:39:38.320 If you see one for like search helper or PC 1:39:38.560 --> 1:39:40.200 tune up or any of those things that you were 1:39:40.240 --> 1:39:43.200 just talking about, either remove it or turn it off, 1:39:43.680 --> 1:39:47.200 and you can turn off all of these extensions, restart 1:39:47.320 --> 1:39:50.799 Chrome and see if that fixes it. But it sounds 1:39:50.840 --> 1:39:53.240 like something is hijacking your browser if you ask me, 1:39:53.840 --> 1:39:56.200 because you should not get a message that says PC 1:39:56.320 --> 1:39:58.040 tune up when you're trying to go to a website. 1:39:58.360 --> 1:40:01.479 That sounds to me like something is inner accepting your 1:40:02.040 --> 1:40:04.760 web address. Now, if you're asking how to set a 1:40:04.800 --> 1:40:07.640 default browser, if you're having trouble and you want to 1:40:07.680 --> 1:40:11.439 try Microsoft Edge because originally it looked like that's what 1:40:11.479 --> 1:40:13.920 you were trying to use, you can go into your 1:40:13.920 --> 1:40:18.040 start menu, Settings Apps and then default apps on Windows 1:40:18.160 --> 1:40:21.360 and you can set Microsoft Edge or Chrome as you're default. 1:40:21.600 --> 1:40:24.240 If it's trying to change your default browser to something else, 1:40:24.400 --> 1:40:25.599 that's how you change it back. 1:40:26.040 --> 1:40:27.120 But I use. 1:40:27.000 --> 1:40:29.240 Outlook on Chrome all the time. Yes, they want to 1:40:29.240 --> 1:40:32.240 push you to using Edge because that's Microsoft and Microsoft. 1:40:32.720 --> 1:40:34.559 But at the end of the day, it does work, 1:40:34.960 --> 1:40:38.280 and it does work just fine. So check those extensions, 1:40:38.479 --> 1:40:41.400 make sure they're okay, and delete the ones that you 1:40:41.439 --> 1:40:43.800 don't know about, or you don't recognize, or you don't need. 1:40:44.400 --> 1:40:47.000 You're listening to rich on Tech coming up. I cannot 1:40:47.000 --> 1:40:48.800 believe it. I say this every week, but it's the 1:40:48.880 --> 1:40:51.200 end of the show. We've got the feedback segment. All 1:40:51.280 --> 1:40:54.400 of your questions and emails. 1:40:53.960 --> 1:40:56.160 That you've sent me throughout the week. I will get 1:40:56.160 --> 1:40:57.160 to them. Coming up next. 1:40:57.280 --> 1:41:05.040 You're listening to rich on Tech. Welcome back to rich 1:41:05.120 --> 1:41:09.040 on Tech. Rich DeMuro here talking technology with you. 1:41:09.120 --> 1:41:10.240 What a show. It's been. 1:41:12.040 --> 1:41:15.120 So many great calls, so many great emails. Thank you 1:41:15.160 --> 1:41:17.200 for that. I do appreciate it. Every week I can 1:41:17.200 --> 1:41:20.639 tell just a few more of you decide to tune in, 1:41:20.760 --> 1:41:24.160 and believe me, it's not lost on me. The emails 1:41:24.200 --> 1:41:26.960 I get throughout the week, it's just incredible. And they're 1:41:27.000 --> 1:41:31.280 from everywhere and from all kinds of folks, people that 1:41:31.360 --> 1:41:34.800 love technology, people that are new to technology, and so 1:41:34.960 --> 1:41:37.240 I do read them all. I'm not always able to 1:41:37.280 --> 1:41:40.960 reply to everyone, so I will read some of them here, 1:41:41.400 --> 1:41:43.960 but I do try to reply as much as possible. 1:41:44.040 --> 1:41:47.519 Rich on tech dot tv is my website. If you 1:41:47.640 --> 1:41:50.759 hit the contact button, you can email me through there. 1:41:51.080 --> 1:41:54.519 I'm also on social media at rich on Tech. I'm 1:41:54.560 --> 1:42:02.599 on Instagram, Facebook x formerly Twitter threads sometimes. And also 1:42:02.720 --> 1:42:05.439 you can get this show as a podcast, so you 1:42:05.479 --> 1:42:08.760 can go to your favorite podcasting app search rich on 1:42:08.840 --> 1:42:11.679 Tech and you can find this show there. 1:42:12.600 --> 1:42:15.880 Let's get to the feedback. Let's see here. Let's see. 1:42:15.920 --> 1:42:19.360 Let's start with some questions. Tony says, I've had a 1:42:19.360 --> 1:42:22.040 heart attack and two strokes. Are the heart monitor features 1:42:22.080 --> 1:42:24.080 on the Apple eight Watch worth the investment? 1:42:24.160 --> 1:42:26.200 Thanks TJ. Yes, I think so. 1:42:26.360 --> 1:42:30.400 I'm not a doctor, and I don't know if you know, 1:42:30.560 --> 1:42:33.080 it's something that a doctor would recommend, but I can't 1:42:33.080 --> 1:42:36.400 see how it could hurt. There are features on the 1:42:36.400 --> 1:42:39.760 Apple Watch that will monitor for high heart rate, low 1:42:39.800 --> 1:42:44.559 heart rate, irregular heart rate, all kinds of stuff, and 1:42:44.640 --> 1:42:47.639 so if you fell, you know, if you had another 1:42:47.720 --> 1:42:50.080 stroke and fell and you were immobile, it could also 1:42:50.120 --> 1:42:52.600 call nine one one. So I think those are just 1:42:52.600 --> 1:42:54.639 some of the reasons why it might be a good 1:42:54.640 --> 1:42:57.679 idea to have that. So I'd say yes, it's probably 1:42:57.680 --> 1:43:01.599 worth the investment. Just keep in mind the new Apple 1:43:01.640 --> 1:43:03.800 stuff is coming out in September, so you may want 1:43:03.800 --> 1:43:04.680 to wait until then. 1:43:06.080 --> 1:43:06.599 Let's see. 1:43:06.840 --> 1:43:10.280 Janine says, I enjoy listening and listening and learning from you. 1:43:10.400 --> 1:43:10.880 Have a question. 1:43:10.920 --> 1:43:13.360 I'm an Android owner and I recently purchased tickets for 1:43:13.400 --> 1:43:16.160 an event. It was suggested that I save my tickets 1:43:16.160 --> 1:43:18.120 in Google wallets. You think I should do that or 1:43:18.160 --> 1:43:20.960 save the email in a folder. Either way, I'm confused 1:43:21.000 --> 1:43:23.800 on how to accomplish this technology refuses to be my friend. 1:43:23.800 --> 1:43:27.559 Please help, Janine. Yes, you should absolutely save your tickets 1:43:27.560 --> 1:43:32.040 to your wallet. This is for iPhone and Android, whether 1:43:32.080 --> 1:43:34.760 it's ticket Master or any other digital ticket. A lot 1:43:34.800 --> 1:43:37.280 of people asking me this question with the Taylor Swift 1:43:37.280 --> 1:43:39.639 concerts and the first time you're using. 1:43:39.520 --> 1:43:40.360 Tickets in a while. 1:43:40.640 --> 1:43:44.559 But yes, tickets nowadays are all digital and so nobody 1:43:44.760 --> 1:43:48.960 really has physical tickets anymore. And the tickets are all 1:43:49.560 --> 1:43:52.120 high tech, and so if you take a screenshot of 1:43:52.160 --> 1:43:54.439 the ticket. They may not accept that at the door. 1:43:54.960 --> 1:43:56.439 And so what you want to do is you really 1:43:56.479 --> 1:43:58.880 want to save these tickets to your Google Wallet or 1:43:58.920 --> 1:44:01.040 your Apple wallet. And the way you do that is 1:44:01.040 --> 1:44:02.439 when you open up the ticket, there should be a 1:44:02.439 --> 1:44:04.960 little icon on it that says saved my wallet, and 1:44:05.000 --> 1:44:06.880 that means that that ticket will work on your phone, 1:44:06.880 --> 1:44:10.200 whether you have Wi Fi cellular signal or not. It'll 1:44:10.240 --> 1:44:13.000 keep you from having to get stopped at the door. 1:44:13.560 --> 1:44:16.160 And so on Google Wallet, I would open up that 1:44:16.200 --> 1:44:18.559 app first before you try to save your tickets, just 1:44:18.560 --> 1:44:20.679 to make sure it's all set up and that way 1:44:20.760 --> 1:44:22.680 it will save. Once it's saved in there, it's kind 1:44:22.680 --> 1:44:25.080 of like an airline ticket. It just is in there 1:44:25.400 --> 1:44:27.479 and it will pop up on that day. It may 1:44:27.520 --> 1:44:29.439 remind you, but to get that ticket again, all you 1:44:29.439 --> 1:44:31.320 have to do is open up your wallet, whether it's 1:44:31.360 --> 1:44:34.080 Apple Wallet or Google Wallet, and you'll be able to 1:44:34.120 --> 1:44:37.720 retrieve those tickets at the event. On you you can 1:44:37.800 --> 1:44:40.400 search for the wallet app as well, so just search 1:44:40.439 --> 1:44:43.679 for wallet on either phone, Android or iPhone. They also 1:44:43.680 --> 1:44:46.439 have Samsung Wallet. I don't know if that stores tickets though, 1:44:46.479 --> 1:44:49.160 but it does store credit cards and things like that, 1:44:49.160 --> 1:44:50.760 and also get your credit card in there or your 1:44:50.800 --> 1:44:51.800 debit card for sure. 1:44:52.040 --> 1:44:52.840 Recommend that. 1:44:54.479 --> 1:44:57.280 Let's See Ron says, is there a free QR code 1:44:57.320 --> 1:45:00.200 generator that will make an iPhone contact entry in turn 1:45:00.240 --> 1:45:02.479 it into a QR code that the recipient can scan 1:45:02.560 --> 1:45:05.080 and add to their contacts. If someone asked for my 1:45:05.120 --> 1:45:06.720 contact info, I'd like to be able to have them 1:45:06.760 --> 1:45:09.040 scan a QR code and they'll have all my contact info. 1:45:09.120 --> 1:45:11.280 But I don't want to subscribe to a QR code 1:45:11.320 --> 1:45:12.160 generator app. 1:45:13.120 --> 1:45:13.360 Ron. 1:45:13.520 --> 1:45:17.880 I like the app called Let's See. It's called Hi Hello, Hi, 1:45:18.160 --> 1:45:22.720 Hello dot me, Hi Hello dot Me, and I set 1:45:22.800 --> 1:45:26.840 up my email or my QR code business card, wherever 1:45:26.880 --> 1:45:28.600 you want to call it. You put the information you 1:45:28.640 --> 1:45:31.680 want in there, and it generates a QR code and 1:45:31.720 --> 1:45:33.479 you can text this to someone. You can put it 1:45:33.479 --> 1:45:35.320 in your Apple wallet, you can have them scan the 1:45:35.320 --> 1:45:37.160 code on your phone, you can put it in your email, 1:45:37.160 --> 1:45:38.840 you can copy the link. There's a million ways to 1:45:38.880 --> 1:45:40.800 do it. The best part about it is that I've 1:45:40.800 --> 1:45:43.120 tested all of them and this is my favorite. And 1:45:43.160 --> 1:45:45.880 this one's also free, so you can use it for free. Yes, 1:45:45.920 --> 1:45:49.679 they have paid upgrades, but at the very core service. 1:45:49.760 --> 1:45:52.120 It's free. I was using this in South Korea when 1:45:52.160 --> 1:45:54.960 I was meeting new folks. Hey scan the QR code 1:45:54.960 --> 1:45:57.400 on my phone. I saved it on my screen and 1:45:57.560 --> 1:46:00.479 it's very easy. And they can download the contact card 1:46:00.520 --> 1:46:02.479 as well if they'd liked to, so they can add 1:46:02.520 --> 1:46:05.439 it directly to their phone. They can save it, they 1:46:05.439 --> 1:46:08.680 can add the VCF whatever you want. But Ron Hi 1:46:08.800 --> 1:46:10.920 hellot me is the one that I like. 1:46:11.840 --> 1:46:12.200 Let's see. 1:46:12.240 --> 1:46:15.240 David says, how can I stop unsolicited emails on my iPhone? 1:46:15.240 --> 1:46:17.720 Please help? I do not open them. I tried blocking them, 1:46:17.760 --> 1:46:19.639 they change the senders and they send more. 1:46:20.280 --> 1:46:21.360 This is a tough one, David. 1:46:22.120 --> 1:46:24.559 My best advice is to report them as spam without 1:46:24.600 --> 1:46:29.720 opening them, and to also report as spam. And then 1:46:29.840 --> 1:46:32.040 the other thing is don't open them. And then you 1:46:32.120 --> 1:46:35.559 might want to turn off the feature that automatically loads 1:46:36.080 --> 1:46:38.559 remote images. You can do that on both the iPhone 1:46:38.600 --> 1:46:42.840 and Gmail and most providers. All right, let's see what 1:46:42.880 --> 1:46:45.760 else here. Let's see. Neil says, Hey, Rich, I have 1:46:45.760 --> 1:46:48.120 two Garman dash cams. I find the iPhone app to 1:46:48.120 --> 1:46:50.880 be quite flaky. I've only been able to do firmware 1:46:50.960 --> 1:46:53.360 updates on them once. Because of this flakiness, I'm also 1:46:53.400 --> 1:46:57.000 frequently having difficulty connecting them to the cameras to look 1:46:57.040 --> 1:46:59.360 at a recent capture. I think the caller was spot on. 1:46:59.439 --> 1:47:02.639 Love your show, Neil. Yes, we had a caller say 1:47:02.640 --> 1:47:05.000 that they couldn't really figure out the garment dash cams, 1:47:05.040 --> 1:47:07.559 and I guess they were right there. They are flaky, 1:47:08.280 --> 1:47:11.400 Gina says, dear Rich, I say down with the naysayers. 1:47:11.439 --> 1:47:13.640 You're not the other guy. Your program is yours and 1:47:13.680 --> 1:47:16.639 I like it being bada boom power to the people 1:47:16.760 --> 1:47:18.120 or not regards Gina. 1:47:18.720 --> 1:47:21.240 Thanks Gina, and let's see here. 1:47:22.040 --> 1:47:24.200 Mario says, I just want you to say I'm not 1:47:24.320 --> 1:47:26.840 I was not angered by the Twitter rant on your 1:47:26.920 --> 1:47:29.960 radio program. Did not stop me from wanting to hear 1:47:29.960 --> 1:47:32.360 the rest of your broadcast. I'm glad it did not 1:47:32.479 --> 1:47:35.080 let me do so because I had understood that any 1:47:35.080 --> 1:47:38.360 personal any person is vulnerable, vulnerable to being. 1:47:38.240 --> 1:47:39.880 Upset, and that you had apologized. 1:47:40.520 --> 1:47:43.519 Keep a note that says be calm near your show 1:47:43.840 --> 1:47:45.080 for future broadcasts. 1:47:45.880 --> 1:47:46.439 Be calm. 1:47:47.000 --> 1:47:49.519 I will try to remain calm. I was very upset. 1:47:50.160 --> 1:47:52.000 I think I was jet lagged. I was really thinking 1:47:52.040 --> 1:47:55.599 about that and Finally, Erica says, Hey, Rich, I want 1:47:55.640 --> 1:47:57.360 to let you know that AOLO worked out for me 1:47:57.400 --> 1:48:00.639 in Guatemala. I got phone calls and WhatsApp. It worked great. 1:48:00.640 --> 1:48:02.360 Thanks for the info. Here's a couple of pictures from 1:48:02.360 --> 1:48:06.080 my trip. Thanks the kids and I in Guatemala. Thank you, Erica. 1:48:07.000 --> 1:48:09.599 I'm Rich Dmiro. Thanks so much for listening to the show. 1:48:09.720 --> 1:48:12.920 Check out the notes at richontech dot tv. You can 1:48:13.000 --> 1:48:15.800 leave your feedback at richontech dot tv, go to the 1:48:15.800 --> 1:48:19.040 contact page. Find me on social media at rich on tech. 1:48:19.320 --> 1:48:21.679 My name is rich Dimiro. There are so many ways 1:48:21.720 --> 1:48:24.360 you can spend your time with me. With spend your time. 1:48:24.400 --> 1:48:26.800 I do appreciate you spending it right here with me. 1:48:26.920 --> 1:48:29.800 Thanks to everyone who makes this show possible. I'll talk 1:48:29.840 --> 1:48:30.439 to you real soon.