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Speaker 1: New details on the next iPhone launch, plus a potential date.

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Speaker 1: Google makes it easier to get rid of your personal

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Speaker 1: information from their search results, a simple way to save

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Speaker 1: on back to school shopping, plus your tech questions answered.

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Speaker 2: What's going on?

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Speaker 1: I'm Rich Dmiro and this is rich on Tech, the

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Speaker 1: show where I talk about the tech stuff I think

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Speaker 1: you should know about. It's also the place where I

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Speaker 1: answer your questions about technology. I believe that tech should

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Speaker 1: be easy, helpful, fun, and yes, sometimes inspiring. Phone lines

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Speaker 1: are open at triple eight rich one oh one. That's

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Speaker 1: eight eight eight seven four to two four to one

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Speaker 1: zero one eight eight eight seven four to two four

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Speaker 1: to one zero one. Give me a call. If you

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Speaker 1: have a question about technology. Email is also open. You

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Speaker 1: can send it to Hello at rich on tech dot

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Speaker 1: tv website rich on tech dot tv, hit the contact

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Speaker 1: page and you can send it that way as well.

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Speaker 1: Coming up on the show this week, we've got Kimber

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Speaker 1: Streams of Wirecutter to join to share top affordable laptops

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Speaker 1: and chromebook picks. Yep, we're talking under one thousand dollars,

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Speaker 1: under five hundred dollars. Kimber is the expert, and believe me,

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Speaker 1: you can't wait to hear the picks. It's gonna be great.

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Speaker 1: Then a concatadae better known as consanity on TikTok Okay,

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Speaker 1: you know who this guy is. He says, here's another

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Speaker 1: iPhone trick. I guarantee you didn't know about. Yep, he's

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Speaker 1: that guy on TikTok He's going to join to talk

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Speaker 1: about the top iPhone tips and tricks and of course

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Speaker 1: news reviews, all the stuff that happened to me during

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Speaker 1: the week. And you know, early in the show, I

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Speaker 1: say that this stuff should be easy, it should be fun,

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Speaker 1: it should be on complicated. But for many of us,

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Speaker 1: technology is anything. But let me tell you. When I

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Speaker 1: walk through the newsroom at KTLA, or when I just

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Speaker 1: walk down the street, or I meet someone out and about,

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Speaker 1: it's always the same thing. Hey, Rich, I like what

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Speaker 1: you do, which I do like, okay, I enjoy that

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Speaker 1: part of it. But then comes the question, Hey Rich,

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Speaker 1: can you help me with this? And you know, I'm

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Speaker 1: right in the middle of like making a slide show

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Speaker 1: for my kid's birthday or something like that, or you know,

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Speaker 1: planning a trip somewhere. No, you know, I'm just like, okay,

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Speaker 1: sure I can help you. You know, I do have

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Speaker 1: a radio show you can call in there, but hey,

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Speaker 1: I'll help you right now too. No problem, And it

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Speaker 1: happens all the time. So one example, a colleague at

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Speaker 1: my work comes up to me and says, hey, Rich,

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Speaker 1: I can't search on my iPhone anymore. There is no

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Speaker 1: search functionality. Like I search for an app, it just

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Speaker 1: doesn't come up. And I said, well, that's come on,

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Speaker 1: that's easy to fix. Let me just go into your

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Speaker 1: iPhone Syrian search and clearly something's turned off with Spotlight,

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Speaker 1: and sure enough, ten minutes later, I'm stumped, like literally,

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Speaker 1: it's a problem that I've never seen before. What would

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Speaker 1: make the iPhone not able to search through apps? And

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Speaker 1: everything I know to be true about the iPhone is

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Speaker 1: just not Like everything I try is not working. And

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Speaker 1: I'm like, dude, you stump me, Like, I don't know

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Speaker 1: what is the deal here. Now, maybe it's just a

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Speaker 1: thing where, you know, there's some sort of setting that

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Speaker 1: I'm just not noticing or you know, I don't know about,

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Speaker 1: but it doesn't seem to be the case. So in

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Speaker 1: that case, I got to say I was completely stumped.

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Speaker 1: I don't have all the answers, all the time, and

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Speaker 1: I think the delineation. A lot of people think that

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Speaker 1: if you're into technology, you have all the answers right,

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Speaker 1: like you just know off the top of your head,

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Speaker 1: here this is what you do, here's how you do it.

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Speaker 1: But I think what's really different about tech folks is

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Speaker 1: that they know the way to find the answer. They

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Speaker 1: know the way to figure out the answer. And I

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Speaker 1: think that's the big difference is that for me, it's not,

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Speaker 1: you know, I'm not nervous about trying to figure out

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Speaker 1: this stuff. It's more about how do you figure it out?

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Speaker 1: And it's actually kind of fun to do that. It's

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Speaker 1: almost like a little bit of a mystery sometimes, like

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Speaker 1: how do we do this? So that was one time

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Speaker 1: where I was completely just I don't know, like this

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Speaker 1: this problem is really just sitting with me and I said, Okay,

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Speaker 1: do the software update on your phone. Do the updates

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Speaker 1: on your phone, and come back to me and let's

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Speaker 1: see if it's still there. And sure enough, still the same.

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Speaker 1: Let's see.

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Speaker 2: Oh this was another one.

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Speaker 1: So I'm walking out of my work the other day

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Speaker 1: and I'm hearing my colleagues's computer alarming, like there's this

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Speaker 1: noise that's like, please do not turn off your computer,

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Speaker 1: do not press power, do not exit, you will lose information.

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Speaker 1: Your computer has been identified as a computer that is,

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Speaker 1: you know, accessing identity theft information. And sure enough, this

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Speaker 1: person had stumbled upon one of those websites that takes

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Speaker 1: over your computer. In fact, Microsoft has an entire page

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Speaker 1: about this tech support scams. Oh, we've talked about them

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Speaker 1: on the show before. Now, this is where scammers use

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Speaker 1: scare tactics to basically trick you into either paying money

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Speaker 1: for unnecessary tech support or they fix your device with

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Speaker 1: some sort of software download, and once you allow them

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Speaker 1: access to your computer or you hand over any sort

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Speaker 1: of information. Oh, it is a headache upon headaches. And

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Speaker 1: so this person is sitting there. And many times people

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Speaker 1: will tell me about this stuff afterwards, and so I

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Speaker 1: don't get actually to see it in person. But this

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Speaker 1: time I saw it happening in person. I said, ooh,

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Speaker 1: let's figure out how to get out of this. And

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Speaker 1: sure enough, you know, you can't really move your mouse,

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Speaker 1: nothing works. You can't get out of the screen because

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Speaker 1: they hijack the entire browser, and so it's a full

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Speaker 1: screen browser and you can't do anything. And so I said,

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Speaker 1: all right, try this. I said, press control all delete

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Speaker 1: on your computer. That'll bring up task Manager, and sure

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Speaker 1: enough it did. And then it says, you know, whatever

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Speaker 1: browser they were using. I think it was Microsoft Edge

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Speaker 1: or something, or maybe it wasn't Edge, maybe it was Chrumme,

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Speaker 1: whatever it was, and you want to end that task,

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Speaker 1: So okay, select that, press end task and you do it,

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Speaker 1: and sure enough it all goes away. And the person

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Speaker 1: was like, you know, this is really scary, like this

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Speaker 1: was really scary, Like how did this happen? I said, Look,

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Speaker 1: it happens through different websites that you go to, and

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Speaker 1: a lot of it is just injected through ads on

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Speaker 1: these websites. Malvertizing they call it, and that's how they

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Speaker 1: take over your computer. And yes, all the advertising companies

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Speaker 1: like Google and you know the other ones are hipped

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Speaker 1: to this and they try to stop it, but they

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Speaker 1: can't always stop it, and so that's how it happens.

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Speaker 1: And so I said, oh, this is a good lesson

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Speaker 1: to share because I've wanted to see this in person. Now,

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Speaker 1: what happens If you can't figure that out?

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Speaker 2: What do you do?

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Speaker 3: Do?

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Speaker 2: You just turn off your computer?

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Speaker 1: You can literally press the power button on your computer,

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Speaker 1: restart it, and this will not come back. But here's

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Speaker 1: the thing. When you open up your web browser, it

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Speaker 1: may say do you want us to open up your

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Speaker 1: last tabs that you had open? You want to say

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Speaker 1: no to that, because if you say yes and that

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Speaker 1: website pops up again, what's going to happen? Your computer's

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Speaker 1: going to get taken over again. So there is an

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Speaker 1: entire Microsoft page all about these tech support scams. You

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Speaker 1: don't want to fall for one of these things. If

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Speaker 1: you do, it's it's a problem. There's a lot of

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Speaker 1: things they try to make you install software. You know,

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Speaker 1: you've got to scan your software from your computer from malware.

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Speaker 1: You got to change your passwords, you got to call

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Speaker 1: your credit card provider. There's a whole bunch of whole

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Speaker 1: bunch of worm Let's see, how do you say that.

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Speaker 1: It's a big can of worms that's unlocked if you

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Speaker 1: do this. So please do not fall for these one.

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Speaker 1: End out control all, delete, end the web browser, just

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Speaker 1: end that task or restart your computer. That's the easiest way.

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Speaker 1: Now you can also report this to Microsoft. They've got

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Speaker 1: a website Microsoft dot com slash report a scam. But

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Speaker 1: quite honestly, is that really gonna do much?

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Speaker 2: I don't know.

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Speaker 1: But also I'll put this in the show notes. Everything

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Speaker 1: is gonna be on the show notes Rich on tech

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Speaker 1: dot TV. My mom she got an email, and my

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Speaker 1: mom is in town, so we're kind of hanging out,

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Speaker 1: you know, having a good time. Is my son's birthday

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Speaker 1: this week, and so we went out for dinner or whatever.

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Speaker 1: But my mom emailed me and she said, hey, my

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Speaker 1: work wants me to turn on this thing called two

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Speaker 1: factor authentication. It kind of looks scary, and I said, no, no,

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Speaker 1: it's simple. You got to do this well, sure enough.

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Speaker 1: And this is what I love again about doing this

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Speaker 1: stuff in person, is that it did turn out to

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Speaker 1: be tricky because she's running two different Google accounts on

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Speaker 1: her phone, and so when she clicks in the email

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Speaker 1: to turn on two factor, it's already turned on for

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Speaker 1: her primary account, but she has to switch to her

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Speaker 1: work account on her phone to be able to enable

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Speaker 1: it there. Now, not many people would know that you

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Speaker 1: have to tap in the upper right hand corner of

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Speaker 1: your Google profile to switch to the other profile. And

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Speaker 1: again that's tricky. And so the reason I tell you

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Speaker 1: all of this stuff is because I want you to

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Speaker 1: know that there are several types of people that listen

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Speaker 1: to this show. Yeah, you've got the techies that sort

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Speaker 1: of know the answers, they know what I'm talking about,

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Speaker 1: they identify, they understand, and they're the ones that are

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Speaker 1: teaching their friends about this stuff. Then you've got sort

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Speaker 1: of the everyday person, the person that's just going to work.

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Speaker 1: They use tech because they have to, and they want

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Speaker 1: to learn more about this stuff.

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Speaker 2: And I get it. It is tricky.

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Speaker 1: It can be very tricky to figure this stuff out,

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Speaker 1: even for me. And so with my mom, I said, Okay,

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Speaker 1: here's how we're going to do it. Here's how we

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Speaker 1: switched accounts, and we're going to set up two factor

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Speaker 1: and I said, and now you're going to get a

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Speaker 1: text message anytime you try to log in to your

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Speaker 1: work account.

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Speaker 2: And okay. It was still kind of scary for her.

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Speaker 1: And then I got an email this week from a

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Speaker 1: woman who said, Hey, Rich, how do I transfer a

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Speaker 1: file to a flash drive? Like I've got this flash drive,

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Speaker 1: I've got it, I've got my computer, Like how do

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Speaker 1: I get a file to the flash drive? And I

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Speaker 1: sat to myself and said, okay, someone trying to punk

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Speaker 1: me here, like, come on, who doesn't know how to

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Speaker 1: do that? But the reality is you may not know

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Speaker 1: how to do it. And so the stuff that some

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Speaker 1: people take for granted, like myself, I get it. Not

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Speaker 1: everyone understands this stuff. And that's why I'm here to

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Speaker 1: help you figure this out. There are no dumb questions.

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Speaker 1: There are only dumb answers from me. That's that's the

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Speaker 1: bottom line. Sometimes the answers, you know, they may be

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Speaker 1: you know, what you paid for. It's free, so you know,

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Speaker 1: the answers may not be as good as you think.

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Speaker 1: But I do my best and I try. And so

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Speaker 1: my point is call with your questions. Don't feel like

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Speaker 1: you're the only person in the world that wonders about

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Speaker 1: this stuff. No answer is too simple. And the woman

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Speaker 1: that I emailed back about the flash drive, I said, here,

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Speaker 1: you put it in your computer. The only tricky part

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Speaker 1: is it may not be formatted for your computer.

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Speaker 2: If you're running a Mac.

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Speaker 1: You put in a flash drive that's not formatted, it

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Speaker 1: may not show up. So here's how you format it.

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Speaker 1: Then you drag the file onto it. You're good to go.

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Speaker 2: She emailed me back, and she.

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Speaker 1: Said, Rich, it worked. I can't believe it. It worked perfectly,

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Speaker 1: and I said, okay, I wasn't being punked. This is

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Speaker 1: just someone that needed a little extra assistance. So give

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Speaker 1: me a call Triple eight rich one on one eight

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Speaker 1: eight eight seven four to two, four to one zero one.

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Speaker 1: We're gonna take some more of your calls. Plus, don't

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Speaker 1: forget to visit me on social media. I am at

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Speaker 1: rich on Tech and the website rich on tech dot TV.

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Speaker 1: All the show notes for everything I mentioned are always

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Speaker 1: listed right there. All right, we got a lot more

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Speaker 1: for the show today, So many things to talk about. Oh,

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Speaker 1: I got lots more scams where that came from. We've

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Speaker 1: got a scam that involves parking and QR codes. We've

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Speaker 1: got new details on the iPhone fifteen plus a potential

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Speaker 1: date when that may be launching. And I'm gonna tell

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Speaker 1: you how I sold my couches online and what I

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Speaker 1: use to get my new couches delivered.

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Speaker 2: So we'll talk about all of that. Right here.

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Speaker 1: You are listening to rich on Tech. My name is

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Speaker 1: rich Dumiro. Give me a call Triple eight rich one

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Speaker 1: on one eight eight eight seven four to two, four

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Speaker 1: to one zero one. Welcome back to Rich on tech.

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Speaker 1: Rich DeMuro here hanging out with you talking technology at

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Speaker 1: Triple eight Rich one O one eight eight eight seven

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Speaker 1: four to two, four to one zero one. Let's go

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Speaker 1: to Jennifer in Laguna Hills. Jennifer, you're on with.

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Speaker 4: Rich Hi Rich. How are you doing today?

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Speaker 2: I'm doing excellent. How are you good?

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Speaker 4: Thanks? Happy Saturday. Yes, I probably half a dozen old

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Speaker 4: cell phones that aren't worth selling.

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Speaker 3: Nobody wants them.

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Speaker 4: Before I take them for electronics recycling, I thought i'd

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Speaker 4: ask if there's an organization that can repurpose these that

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Speaker 4: you know of.

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Speaker 1: You know, I I've heard of some places that will

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Speaker 1: take donated cell phones. I have not personally done that. Typically,

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Speaker 1: I'll just bring them to Goodwill if I have some

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Speaker 1: old ones, which you know, I don't know what they

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Speaker 1: do with them, but looking up online here let's see here.

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Speaker 1: So you want to how old are these phones?

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Speaker 4: Well, I've got a couple of iPhone five sieves.

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Speaker 2: Okay, and.

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Speaker 4: A weird old hand tech vibe.

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Speaker 2: Oh wow, that's old. Yeah, I'm told you, hantack.

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Speaker 4: You put them in a cupboard and then forget about them.

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Speaker 1: Yeah, they kind of just stay there forever. I mean,

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Speaker 1: the thing is I think that. Let's see, it looks like, okay,

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Speaker 1: there's a place called nine one one cell Phone Bank

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Speaker 1: accepts donations of use cell phones to provide support and

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Speaker 1: assistance to participating law enforcement entities. Okay, that's one. A

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Speaker 1: donation is made for every phone received. Okay, so that's interesting.

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Speaker 1: They're not actually taking the phones perhaps, but they are.

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Speaker 1: They're taking the phones, but then they're kind of caching

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Speaker 1: them in so that they get a donation. Let's see,

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Speaker 1: National Coalition Against Domestic Violence takes donated cell phones and

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Speaker 1: sells them through a cellular recycle. Okay, so they raise

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Speaker 1: money again, so they're not actually cell phones for soldiers

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Speaker 1: collects use cell phones. Donations are sold to a business

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Speaker 1: that recycles. So it looks like any of these places

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Speaker 1: that you give them to for donations are actually just

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Speaker 1: get caching in the phones, you know what I mean.

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Speaker 1: So they're not necessarily using the phone itself. That's what

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Speaker 1: it sounds like.

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Speaker 4: Yeah, I agree, but you know what that would be

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Speaker 4: Okay too, I take it to goodwill, it's just going

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Speaker 4: to go for electronics recycling and nobody gets the benefit.

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Speaker 1: Yeah, and that's true. So I mean, you could take

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Speaker 1: it to one of these companies. It's a website called

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Speaker 1: Love to Know. I'll put the link in the show notes.

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Speaker 1: But they've got a couple of these different different let's

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Speaker 1: see one million project dedicated to providing mobile devices to

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Speaker 1: high school children in low income communities. You can donate

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Speaker 1: and they will give you a shipping label as well

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Speaker 1: as donates funds.

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Speaker 2: Straight to the project.

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Speaker 1: So again, it looks like many of these places will

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Speaker 1: just take the donation and get the money for it,

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Speaker 1: which is kind of like, I mean, it's better I guess,

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Speaker 1: like you're saying, than just getting these getting rid of them.

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Speaker 1: So I would check out this list on this website,

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Speaker 1: see which one you think you want to support charity wise. Now,

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Speaker 1: I'm just going to tell you, I don't know if

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Speaker 1: these phones are worth very much like an iPhone five C.

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Speaker 2: Have you looked it up on a place?

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Speaker 5: Yes, because they.

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Speaker 4: All won't buy anything older than an iPhone six and

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Speaker 4: so that's why. But I'm willing to give it a

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Speaker 4: try if there's a possibility somebody will benefit from it. Yeah,

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Speaker 4: I'm looking up.

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Speaker 1: Okay, So there's a website called gizmo Go which I

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Speaker 1: really like, which they recycle prep yeah, and even for them,

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Speaker 1: oh wow, the iPhone VIC gives zero sense, so they

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Speaker 1: will take it, but they you know, and recycle it.

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Speaker 2: But you're not gonna get much.

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Speaker 1: So the bottom line, I think with a lot of

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Speaker 1: these things, you're not you can donate them and see,

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Speaker 1: but I don't know if they're going to get a

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Speaker 1: ton of value out of them for donations because they

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Speaker 1: are kind of older. So I think for the rest

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Speaker 1: of you that have an old phone, you can do

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Speaker 1: the same thing.

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Speaker 2: I'll put the links to the charities. But and you

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Speaker 2: can also like go.

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Speaker 1: Local, like super local, like ask your church or ask

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Speaker 1: your school if they need a phone. But some of

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Speaker 1: the places that I like that you can maybe get

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Speaker 1: some cash or just straight up recycle these again. Gizmo

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Speaker 1: Go this is a place that will pretty much take

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Speaker 1: any electronics. They'll either give you cash for it or

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Speaker 1: they'll just take it and recycle it properly. Best Buy

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Speaker 1: actually has this new service where you can and it's

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Speaker 1: going to cost you some money, but you can buy

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Speaker 1: a box. So if you've got a bunch of old

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Speaker 1: stuff laying around, cables, phones, whatever, either a twenty three

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Speaker 1: dollars box or a thirty dollars box that's a little

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Speaker 1: bit bigger, and you can just dump all of your

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Speaker 1: stuff in this box and send it in and they

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Speaker 1: will recycle it properly. So that's best by mail in

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Speaker 1: recycling service and that's brand new as of like maybe

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Speaker 1: six or eight months ago. Eco ATM. This is actually

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Speaker 1: owned by Gazelle. You might have seen them in a

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Speaker 1: place like a Walmart or a grocery store or a

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Speaker 1: Westfield mall. These are ATMs that scan your phone and

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Speaker 1: they will tell you what it's worth. And there's five

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Speaker 1: thousand of them around the nation. So if they don't

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Speaker 1: give you anything for your phone, they will just recycle

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Speaker 1: it for you as well. So those are some of

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Speaker 1: the places you can do this. Those are some of

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Speaker 1: the ideas, but again ask around. I mean there's also

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Speaker 1: maybe family members that need them. Sometimes you can turn

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Speaker 1: them into an extra security camera or something like that.

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Speaker 1: But the number one thing that I should get across

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Speaker 1: is to recycle these. So don't just don't just throw

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Speaker 1: them out in the trash, because they do have lithium

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Speaker 1: ion batteries in them and you do not want them

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Speaker 1: to go into the land fell.

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Speaker 2: Good question, Jennifer, Thanks so much. All right, if you

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Speaker 2: have a question, give me a call.

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Speaker 1: Triple eight rich one O one eight eight eight seven

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Speaker 1: four to two four to one zero one. Coming up,

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Speaker 1: I'm going to talk about the service I used to

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Speaker 1: not only get my new couch is delivered, but I

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Speaker 1: also sold my couches online. I'll tell you all about

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Speaker 1: how that process went. Coming up right here on rich

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Speaker 1: on Tech. Welcome back to a rich on Tech. Rich

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Speaker 1: Demiro here talking technology with you at Triple eight rich

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Speaker 1: one on one eight eight eight seven four to two

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Speaker 1: four one zero one website richon Tech dot tv. There

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Speaker 1: you can find show notes for everything I mentioned.

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Speaker 6: Here.

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Speaker 1: You can also see some stories I do for television

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Speaker 1: and check out past episodes of the podcast. That's all

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Speaker 1: at richon tech dot TV. Let's go to Marta. Let's

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Speaker 1: see here Line three. Marta in Laguna Miguel, California. Marta,

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Speaker 1: you around with.

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Speaker 7: Rich Thank you for taking my call. Well, I have

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Speaker 7: a mother that is now elderly and she having memory problems.

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Speaker 7: She have an Android phone, but I'm willing not to

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Speaker 7: buy her iPhone if necessary. I want to know if

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Speaker 7: there is any app that yes, verbally you can say

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Speaker 7: remind me on Monday I have to go to the

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Speaker 7: doctor at ten and at ten on Monday, the phone

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Speaker 7: allow will say that.

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Speaker 1: Yes, So, I mean it's basically just instead of a

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Speaker 1: reminder with text, you want a reminder that has audio.

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Speaker 7: Yes, okay, I saw one. I forgot the name. But

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Speaker 7: if you have to do all these steps manually, and

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Speaker 7: I want her to do it, just the whole.

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Speaker 2: Thing, right, Oh you want ohs you want her to

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Speaker 2: be able to do it?

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Speaker 6: Yes?

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Speaker 2: Oh okay.

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Speaker 1: That's where it's gonna get a little tricky because okay,

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Speaker 1: there's there's two types of alarm systems on the phones.

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Speaker 1: I mean you have to the text to speech, you know,

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Speaker 1: you can you can easily set a reminder with your voice, right,

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Speaker 1: but it's going to play that or it's not going

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Speaker 1: to play it back, but it's just going to remind

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Speaker 1: you with a visual on the screen.

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Speaker 2: Right, That's not what you want.

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Speaker 1: So now when it comes to actually setting like an

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Speaker 1: alarm clock, I mean it's really kind of a manual process.

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Speaker 1: And I'm looking at this app. And that's the beauty

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Speaker 1: of Android, by the way, is that there's so many

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Speaker 1: different apps that can kind of allow you to do

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Speaker 1: things that the iPhone may not allow you to do.

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Speaker 2: So.

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Speaker 1: This app is called Talking Alarm Clock Beyond. Have you

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Speaker 1: tried that one? Not talking alarm talking Talking Alarm Clock Beyond. Now,

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Speaker 1: this does exactly what you need. The difference is that

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Speaker 1: you are going to have to set these things. And

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Speaker 1: so that is the issue is that you know, I'm

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Speaker 1: looking at this and it's very very simple to do this,

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Speaker 1: but you can. You can set these alarms and the

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Speaker 1: alarm label will be spoken, So whatever you want it

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Speaker 1: to be will be spoken. So if you want it

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Speaker 1: to say, you know, go to the doctor at this time,

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Speaker 1: go to you know whatever, and it can repeat it too.

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Speaker 1: So but the difference is that you are going to

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Speaker 1: have to set that manually at the beginning. Now, so

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Speaker 1: these are things, these are things that are happening on

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Speaker 1: a weekly basis, or they all separate and individual.

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Speaker 7: Oh no, it could be separate. Since so I when

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Speaker 7: she knows it, I wanted her to like get her

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Speaker 7: phone and say verbally, hey, you know on Tuesday, I

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Speaker 7: have my memory class at it remind me on Thursday

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Speaker 7: to call black person, you know, right, So that was

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Speaker 7: ideal because yes, sometimes when she's touching the phone, she

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Speaker 7: touched stuff.

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Speaker 2: Oh yeah, oh, I know, believe me.

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Speaker 1: It's it's one of these things where it's like even

434
00:21:17,640 --> 00:21:19,760
Speaker 1: when someone hands me their phone to like figure out

435
00:21:19,800 --> 00:21:21,880
Speaker 1: what's happening on it, they touched something and I'm like, wait,

436
00:21:21,920 --> 00:21:26,880
Speaker 1: the screen went away. So, I mean, it's tough because

437
00:21:26,920 --> 00:21:29,840
Speaker 1: you can do reminders on the phones very easily, but

438
00:21:29,880 --> 00:21:33,760
Speaker 1: those reminders usually show up as a as a text,

439
00:21:33,800 --> 00:21:35,920
Speaker 1: you know, as a box or a prompt or something.

440
00:21:36,359 --> 00:21:39,840
Speaker 1: What about I mean, this is kind of an interesting

441
00:21:40,040 --> 00:21:40,919
Speaker 1: Does she live alone?

442
00:21:43,920 --> 00:21:49,480
Speaker 8: Yes, it's okay because somebody.

443
00:21:49,320 --> 00:21:52,080
Speaker 9: Yeah, you have somebody who she ran a room too,

444
00:21:52,160 --> 00:21:53,560
Speaker 9: But yes.

445
00:21:53,680 --> 00:21:58,480
Speaker 1: Okay, because you could do something where if she there's

446
00:21:58,520 --> 00:22:02,840
Speaker 1: a Google Nest that is like a little screen and

447
00:22:02,880 --> 00:22:05,640
Speaker 1: you could set that up in like her kitchen. And

448
00:22:06,200 --> 00:22:10,200
Speaker 1: when I set voice reminders on my phone, like if

449
00:22:10,200 --> 00:22:11,840
Speaker 1: I just say to my phone, remind me to do

450
00:22:11,920 --> 00:22:15,040
Speaker 1: this on this day and this time, it will show

451
00:22:15,320 --> 00:22:20,840
Speaker 1: on that screen my reminder because it's it's like it's

452
00:22:20,840 --> 00:22:23,439
Speaker 1: not verbal, but you can't miss it because it's visual

453
00:22:23,560 --> 00:22:25,520
Speaker 1: and it will also it can also ring as well,

454
00:22:26,000 --> 00:22:29,400
Speaker 1: but it is you know, it is displayed, and it's

455
00:22:29,440 --> 00:22:33,240
Speaker 1: a constant display until you you know, until you get

456
00:22:33,320 --> 00:22:35,320
Speaker 1: rid of it. I guess, but again, it's not gonna

457
00:22:35,480 --> 00:22:37,600
Speaker 1: it's not gonna yell out and say what you need

458
00:22:37,640 --> 00:22:37,920
Speaker 1: to do.

459
00:22:38,320 --> 00:22:38,520
Speaker 2: Now.

460
00:22:38,600 --> 00:22:40,600
Speaker 1: There may be a way to do this that I'm

461
00:22:40,760 --> 00:22:43,320
Speaker 1: not aware of just yet, and I think there there

462
00:22:43,320 --> 00:22:45,399
Speaker 1: are manual ways of setting it. But for you to

463
00:22:45,520 --> 00:22:48,360
Speaker 1: just say to your phone, hey, remind me on Friday

464
00:22:48,400 --> 00:22:50,239
Speaker 1: to go to the doctor at eleven am and then

465
00:22:50,280 --> 00:22:52,920
Speaker 1: to have your phone speak that out, you know, five

466
00:22:52,960 --> 00:22:56,200
Speaker 1: minutes before that, that is something that is much more

467
00:22:56,200 --> 00:22:58,159
Speaker 1: manual as far as I know at this point, and

468
00:22:58,240 --> 00:23:00,600
Speaker 1: this app definitely does it. It's just a matter of

469
00:23:01,119 --> 00:23:02,679
Speaker 1: you do have to set that app.

470
00:23:04,680 --> 00:23:07,280
Speaker 7: Bright Talking alarm clock bones.

471
00:23:07,480 --> 00:23:10,560
Speaker 1: Yeah, talking alarm Clock beyond. And that's just one. There's

472
00:23:10,600 --> 00:23:14,280
Speaker 1: another one too. There's one called Talking Recordable Voice Alarm

473
00:23:14,800 --> 00:23:17,719
Speaker 1: Voice Memo Reminder. I mean, there are a bunch of

474
00:23:17,720 --> 00:23:21,359
Speaker 1: these things in the app store and this one. Okay,

475
00:23:21,400 --> 00:23:24,320
Speaker 1: so this one voice memo reminder might actually work pretty well.

476
00:23:24,359 --> 00:23:27,199
Speaker 1: This one says quickly record a note and set it

477
00:23:27,240 --> 00:23:29,320
Speaker 1: to play at a later time and date. But the

478
00:23:29,400 --> 00:23:33,240
Speaker 1: different that again, someone is going to have to program

479
00:23:33,440 --> 00:23:37,600
Speaker 1: when that voice reminder pops up. And I'm looking at

480
00:23:37,600 --> 00:23:40,480
Speaker 1: this app again, it's very easy to do, but you

481
00:23:40,600 --> 00:23:42,679
Speaker 1: have to set that date in time, and so I

482
00:23:42,720 --> 00:23:45,240
Speaker 1: think when it comes to something that she's going to

483
00:23:45,280 --> 00:23:49,160
Speaker 1: be able to do verbally very easily, it doesn't look

484
00:23:49,200 --> 00:23:52,000
Speaker 1: like there's something that's that easy right now. Now we

485
00:23:52,040 --> 00:23:54,400
Speaker 1: are on the cusp of all this AI stuff and

486
00:23:54,480 --> 00:23:58,160
Speaker 1: all of this, you know, all of these virtual assistants

487
00:23:58,160 --> 00:24:01,200
Speaker 1: are getting much much better. So there may be something

488
00:24:01,440 --> 00:24:05,280
Speaker 1: that gets better very quickly. But if you're listening and

489
00:24:05,320 --> 00:24:08,320
Speaker 1: you have a solution of this, obviously email me. We'll

490
00:24:08,320 --> 00:24:10,960
Speaker 1: talk about it in the feed feedback segment later in

491
00:24:11,000 --> 00:24:13,399
Speaker 1: the show. So Rich on tech dot TV, hit that

492
00:24:13,480 --> 00:24:15,679
Speaker 1: contact button and let me know if you have a

493
00:24:15,680 --> 00:24:19,199
Speaker 1: solution for a talking voice reminder that can also be

494
00:24:19,560 --> 00:24:23,200
Speaker 1: not only set by voice, but then prompts with the voice.

495
00:24:23,520 --> 00:24:25,520
Speaker 1: MARTA good question. Thanks so much for calling in today.

496
00:24:25,520 --> 00:24:28,480
Speaker 1: Appreciate it. Phone lines are open triple eight Rich one

497
00:24:28,480 --> 00:24:31,280
Speaker 1: one eight eight eight seven four to two four to

498
00:24:31,359 --> 00:24:36,159
Speaker 1: one zero one. So I got some couches delivered the

499
00:24:36,200 --> 00:24:38,080
Speaker 1: other day. It's been a long time coming, we said,

500
00:24:38,080 --> 00:24:40,679
Speaker 1: after the pandemic, because we lived on these couches for

501
00:24:40,720 --> 00:24:42,760
Speaker 1: so long, like you know, like all of our meals

502
00:24:42,760 --> 00:24:45,840
Speaker 1: were on these couches and the kids were sitting on there.

503
00:24:45,760 --> 00:24:48,639
Speaker 1: There was actually an indentation where my kids sat for

504
00:24:48,680 --> 00:24:51,080
Speaker 1: so long on his iPad during the pandemic. It was

505
00:24:51,080 --> 00:24:53,200
Speaker 1: time to get rid of these couches. So we went,

506
00:24:53,359 --> 00:24:55,520
Speaker 1: we looked, we finally figured it out, we measured all

507
00:24:55,560 --> 00:24:58,640
Speaker 1: this good stuff and we ended up getting new couches.

508
00:24:58,680 --> 00:25:01,040
Speaker 1: And when it came to delivery, I actually had a

509
00:25:01,080 --> 00:25:05,120
Speaker 1: credit on this app called lug and so this app

510
00:25:05,200 --> 00:25:09,359
Speaker 1: is called lug Lugg, and it's basically a non demand

511
00:25:09,600 --> 00:25:11,720
Speaker 1: moving app. It's kind of like Uber, but they send

512
00:25:11,720 --> 00:25:13,880
Speaker 1: a couple of people to your house and they'll move whatever.

513
00:25:14,200 --> 00:25:15,720
Speaker 1: And you can also send them to a place like

514
00:25:15,800 --> 00:25:19,640
Speaker 1: Costco or any of these these furniture places to pick

515
00:25:19,680 --> 00:25:21,720
Speaker 1: up your stuff. And so of course the furniture place

516
00:25:21,760 --> 00:25:23,480
Speaker 1: wants you to use their people, which I get and

517
00:25:23,480 --> 00:25:25,520
Speaker 1: it's the easiest. But I was like, let me try

518
00:25:25,520 --> 00:25:27,000
Speaker 1: this out because I want to be able to tell

519
00:25:27,040 --> 00:25:30,560
Speaker 1: people about this app, and so I tried it out.

520
00:25:30,680 --> 00:25:33,600
Speaker 1: The furniture place really did not like the idea of this, so, like,

521
00:25:33,640 --> 00:25:36,120
Speaker 1: you're gonna send two people with a truck to pick

522
00:25:36,160 --> 00:25:38,120
Speaker 1: this up? I said, yeah, but they do it every day.

523
00:25:38,160 --> 00:25:39,400
Speaker 1: They said, well, what is this app? And I said

524
00:25:39,400 --> 00:25:41,000
Speaker 1: it's called lug. They said, I never heard of it.

525
00:25:41,119 --> 00:25:42,119
Speaker 1: I said, well, let me just try it.

526
00:25:42,200 --> 00:25:42,560
Speaker 2: Let's see.

527
00:25:42,560 --> 00:25:45,400
Speaker 1: If it doesn't work, your people can deliver it. Sure enough,

528
00:25:45,520 --> 00:25:48,440
Speaker 1: I scheduled everything out. They gave me the estimate. It's

529
00:25:48,480 --> 00:25:51,680
Speaker 1: not cheap, but it's like a base fee. And then

530
00:25:51,800 --> 00:25:54,320
Speaker 1: it's like, you know, twenty five thirty five cents a minute,

531
00:25:54,600 --> 00:25:57,480
Speaker 1: and you can pick a big truck, a small truck,

532
00:25:57,560 --> 00:26:00,480
Speaker 1: or an extra large truck. And so it it goes

533
00:26:00,480 --> 00:26:04,560
Speaker 1: by time and the actual distance. So they've got this

534
00:26:04,720 --> 00:26:07,960
Speaker 1: light pickup truck which is four hundred pounds, ten boxes,

535
00:26:08,000 --> 00:26:10,120
Speaker 1: six feet long. They've got a bigger pickup truck which

536
00:26:10,119 --> 00:26:12,359
Speaker 1: comes with two people. Then they've got a van, and

537
00:26:12,400 --> 00:26:14,639
Speaker 1: they've got the Excel van which comes with two people.

538
00:26:14,880 --> 00:26:17,080
Speaker 1: And they can move your whole apartment. It's all on demand.

539
00:26:17,560 --> 00:26:20,440
Speaker 1: And so sure enough, the morning came for the delivery

540
00:26:21,000 --> 00:26:24,399
Speaker 1: and these two guys they went to the furniture place,

541
00:26:24,440 --> 00:26:25,080
Speaker 1: they picked it up.

542
00:26:25,080 --> 00:26:25,879
Speaker 2: Everything was fine.

543
00:26:26,440 --> 00:26:29,719
Speaker 1: He sent them like a confirmation code, confirmation screenshot off

544
00:26:29,760 --> 00:26:32,720
Speaker 1: your order. Then they came to the house. Everything was fine.

545
00:26:32,720 --> 00:26:34,640
Speaker 1: They actually moved the old couches out of the house

546
00:26:34,640 --> 00:26:37,119
Speaker 1: into the driveway. They moved the new couches in and

547
00:26:37,160 --> 00:26:42,600
Speaker 1: everything was great until they had to screw the legs

548
00:26:42,680 --> 00:26:45,359
Speaker 1: onto the bottom of the couch and they didn't have

549
00:26:45,440 --> 00:26:48,080
Speaker 1: the right tool. And so this is where my wife

550
00:26:48,119 --> 00:26:49,840
Speaker 1: looks at me and she's like, I told you, I

551
00:26:49,960 --> 00:26:52,160
Speaker 1: knew this wouldn't work. And I said, no, this will work.

552
00:26:52,400 --> 00:26:54,399
Speaker 1: He's like, well, do you have a long screwdriver. I'm like, no,

553
00:26:54,880 --> 00:26:57,000
Speaker 1: do you have a screw gun? No, do you have

554
00:26:57,040 --> 00:26:59,000
Speaker 1: a you know whatever. I didn't have any of this stuff.

555
00:26:59,000 --> 00:26:59,800
Speaker 1: So I said, all right, just go.

556
00:27:00,000 --> 00:27:00,360
Speaker 2: It's fine.

557
00:27:00,359 --> 00:27:04,119
Speaker 1: You guys did your job. Everything was perfect. And so

558
00:27:04,520 --> 00:27:06,520
Speaker 1: next thing you know, I'm going to home depot to

559
00:27:06,560 --> 00:27:08,639
Speaker 1: buy a screw gun or what do you call, like

560
00:27:08,840 --> 00:27:11,600
Speaker 1: a drill and I need a long drill bit that

561
00:27:11,640 --> 00:27:14,240
Speaker 1: I can screw these things into the couch. And so

562
00:27:14,480 --> 00:27:16,760
Speaker 1: I get there. No one at the home did I

563
00:27:16,800 --> 00:27:18,240
Speaker 1: already say that where I went, I didn't want to

564
00:27:18,240 --> 00:27:20,560
Speaker 1: say the name because they were so unhelpful. The person

565
00:27:20,600 --> 00:27:22,600
Speaker 1: that helped me find the bit that I needed was

566
00:27:22,640 --> 00:27:25,040
Speaker 1: actually a viewer who was like, rich on Tech, what's up.

567
00:27:25,080 --> 00:27:26,920
Speaker 1: I'm like, dude, I'm out of my I don't even

568
00:27:26,960 --> 00:27:28,320
Speaker 1: know what I'm doing in this store because I know

569
00:27:28,320 --> 00:27:30,560
Speaker 1: about tech, I don't know about home improvement. And he's like,

570
00:27:30,560 --> 00:27:31,960
Speaker 1: what do you need help with? I said, here this,

571
00:27:32,240 --> 00:27:34,000
Speaker 1: I need to screw this screw into this thing, and

572
00:27:34,000 --> 00:27:36,040
Speaker 1: he said, here, here's what you need. He picked it

573
00:27:36,080 --> 00:27:38,200
Speaker 1: out in one second. No one at the store could

574
00:27:38,200 --> 00:27:40,399
Speaker 1: help me pick it out. So I get home. It

575
00:27:40,440 --> 00:27:43,440
Speaker 1: took me thirty seconds to screw these things into the

576
00:27:43,480 --> 00:27:45,399
Speaker 1: bottom of the couch, a little feet on the couch.

577
00:27:45,800 --> 00:27:48,199
Speaker 1: It was so easy, and it's like, you know, I

578
00:27:48,240 --> 00:27:50,760
Speaker 1: sounded like like a true like you know, like I

579
00:27:50,800 --> 00:27:54,400
Speaker 1: was like Tim the toolman tailor, Yeah, handyman rich over here.

580
00:27:54,520 --> 00:27:57,040
Speaker 1: It was like, you know, like stopped at the end.

581
00:27:57,080 --> 00:28:00,359
Speaker 1: I felt so great and it worked perfectly. I was

582
00:28:00,359 --> 00:28:02,800
Speaker 1: out like another one hundred bucks because I bought this

583
00:28:02,800 --> 00:28:06,200
Speaker 1: this drill basically plus this piece. It came out to like,

584
00:28:06,440 --> 00:28:08,879
Speaker 1: you know, eighty bucks, ninety bucks. And so my wife,

585
00:28:08,880 --> 00:28:10,840
Speaker 1: of course, the whole time, was like, see, I told

586
00:28:10,840 --> 00:28:12,760
Speaker 1: you you should have used their delivery people. And I said, yeah,

587
00:28:12,800 --> 00:28:15,720
Speaker 1: that's fine, but it almost all worked out. And so

588
00:28:15,840 --> 00:28:19,280
Speaker 1: I will say LUG actually very very convenient for moving

589
00:28:19,359 --> 00:28:20,840
Speaker 1: if you have a big thing that you want to

590
00:28:20,840 --> 00:28:23,640
Speaker 1: buy at Costco or another store, they can easily bring

591
00:28:23,680 --> 00:28:24,320
Speaker 1: it to your house.

592
00:28:24,680 --> 00:28:26,280
Speaker 2: It was scheduled, they were right on time.

593
00:28:27,119 --> 00:28:30,000
Speaker 1: Again, a little bit expensive, but you know, it wasn't

594
00:28:30,040 --> 00:28:32,560
Speaker 1: It was on par with what the furniture place would

595
00:28:32,560 --> 00:28:35,040
Speaker 1: have done. But I think that in the end, at

596
00:28:35,040 --> 00:28:37,520
Speaker 1: the end of the day, the furniture place probably would

597
00:28:37,520 --> 00:28:39,760
Speaker 1: have had the right tool. But overall, I was very

598
00:28:39,800 --> 00:28:41,800
Speaker 1: impressed with them. And by the way, I sold my

599
00:28:41,880 --> 00:28:44,960
Speaker 1: old couches on offer up. I got eighty bucks for them.

600
00:28:45,160 --> 00:28:46,720
Speaker 1: And I'm very proud of myself because I was just

601
00:28:46,680 --> 00:28:48,720
Speaker 1: going to throw them out in the trash and I said,

602
00:28:48,760 --> 00:28:50,520
Speaker 1: you know what, let me just try to sell these things.

603
00:28:50,520 --> 00:28:52,400
Speaker 1: I put them on offer up, and I'm not kidding.

604
00:28:52,680 --> 00:28:55,640
Speaker 1: Within a minute, I had fifteen, twenty thirty people saying

605
00:28:55,680 --> 00:28:57,000
Speaker 1: can I pick up your couches? Can I pick up

606
00:28:57,040 --> 00:28:59,120
Speaker 1: your couches? And sold it. In a couple of days,

607
00:28:59,160 --> 00:29:02,440
Speaker 1: eighty bucks at all were out, so offer up lug.

608
00:29:03,160 --> 00:29:06,240
Speaker 1: You know, one person's trash another's treasure. Not that these

609
00:29:06,320 --> 00:29:08,760
Speaker 1: couches were trash, but my point is here, I was

610
00:29:08,800 --> 00:29:11,520
Speaker 1: ready to just recycle them and someone else purchased them,

611
00:29:11,600 --> 00:29:14,200
Speaker 1: so went in doubt. Try to sell this stuff. It's

612
00:29:14,200 --> 00:29:15,720
Speaker 1: better to give it a second home than just send

613
00:29:15,760 --> 00:29:18,120
Speaker 1: it to the landfill. All right, more of your calls

614
00:29:18,160 --> 00:29:20,080
Speaker 1: coming up next. Eight eight eight rich one on one

615
00:29:20,240 --> 00:29:22,960
Speaker 1: eight eight eight seven four to two, four to one

616
00:29:23,120 --> 00:29:34,960
Speaker 1: zero one. This is rich on Tech. Welcome back to

617
00:29:35,240 --> 00:29:37,720
Speaker 1: a rich On Tech. Rich DeMuro here hanging out with you,

618
00:29:37,960 --> 00:29:42,360
Speaker 1: talking technology and uh.

619
00:29:42,320 --> 00:29:45,960
Speaker 2: This week, Ah, such a good song.

620
00:29:47,600 --> 00:29:51,480
Speaker 1: We were watching Imagine Dragons last night on Hulu in

621
00:29:51,680 --> 00:29:55,320
Speaker 1: concert and for the first five or seven minutes, I

622
00:29:55,320 --> 00:29:57,920
Speaker 1: was telling my mom because she's in town. I was like, oh,

623
00:29:57,920 --> 00:30:00,000
Speaker 1: this is the concert I saw them in in Las Vegas,

624
00:30:00,360 --> 00:30:02,760
Speaker 1: because they were playing in Las Vegas. And it took

625
00:30:02,800 --> 00:30:05,200
Speaker 1: me about ten minutes of watching. When they showed like

626
00:30:05,240 --> 00:30:06,800
Speaker 1: a big wide shot, I was like, oh, wait, that's

627
00:30:06,840 --> 00:30:07,920
Speaker 1: not the concert I was at.

628
00:30:08,680 --> 00:30:11,600
Speaker 2: It was a different show. So the whole time like, oh,

629
00:30:11,600 --> 00:30:13,400
Speaker 2: I remember when he came out of the stage.

630
00:30:13,080 --> 00:30:14,960
Speaker 1: Like that, and it was all like, I guess it

631
00:30:15,000 --> 00:30:18,680
Speaker 1: was similar to the one I saw, but it wasn't. Uh.

632
00:30:18,760 --> 00:30:23,280
Speaker 1: iPhone fifteen iPhone fifteen coming up very soon, if you

633
00:30:23,320 --> 00:30:27,480
Speaker 1: can believe it. Here we are in August, usually the

634
00:30:27,600 --> 00:30:30,760
Speaker 1: second or third week of September is when Apple announces

635
00:30:30,760 --> 00:30:34,080
Speaker 1: their new iPhones, which I cannot believe were this close

636
00:30:34,120 --> 00:30:38,680
Speaker 1: to that time. The rumor right now is September thirteenth,

637
00:30:39,280 --> 00:30:40,200
Speaker 1: and I don't know.

638
00:30:40,280 --> 00:30:40,720
Speaker 2: We'll see.

639
00:30:40,760 --> 00:30:43,080
Speaker 1: Sometimes they do it on Monday, sometimes they do it

640
00:30:43,120 --> 00:30:45,960
Speaker 1: on Tuesday. Sometimes they do it on Wednesday. I feel

641
00:30:46,000 --> 00:30:47,600
Speaker 1: like Apple likes to do it earlier in the week

642
00:30:47,640 --> 00:30:50,560
Speaker 1: because then they command the news cycle for the entire

643
00:30:50,600 --> 00:30:52,880
Speaker 1: rest of that week, where the news people are just

644
00:30:52,920 --> 00:30:55,680
Speaker 1: all talking about iPhone stuff. So on Wednesday they kind

645
00:30:55,680 --> 00:30:58,680
Speaker 1: of short change themselves because then they only have Thursday

646
00:30:58,720 --> 00:31:02,080
Speaker 1: Friday for the news to talk about it. So we'll see.

647
00:31:02,200 --> 00:31:06,040
Speaker 1: I'm predicting it'll be on September. Let's see, where are

648
00:31:06,040 --> 00:31:09,600
Speaker 1: we here, we are September. I'm predicting September eleventh. That's

649
00:31:09,680 --> 00:31:13,320
Speaker 1: usually they've done it in the past around there, September tenth,

650
00:31:13,720 --> 00:31:16,640
Speaker 1: So we'll see. Maybe it'll be the twelfth. Mark German

651
00:31:16,680 --> 00:31:20,440
Speaker 1: at Bloomberg always has the inside scoop on what Apple

652
00:31:20,520 --> 00:31:22,840
Speaker 1: is launching. Don't know how he does it, but he's

653
00:31:22,840 --> 00:31:25,520
Speaker 1: got some good inside contacts. Even the people at Apple

654
00:31:26,000 --> 00:31:28,479
Speaker 1: tell me that they listen to Mark for what's going

655
00:31:28,560 --> 00:31:32,080
Speaker 1: to happen because Apple is very secretive. The biggest changes

656
00:31:32,200 --> 00:31:36,120
Speaker 1: on the iPhone fifteen. The standard model will trade the

657
00:31:36,160 --> 00:31:39,400
Speaker 1: notch for the dynamic island, which was introduced last year.

658
00:31:39,440 --> 00:31:43,280
Speaker 2: On the high end models. Let's see, that's pretty much it.

659
00:31:43,320 --> 00:31:44,680
Speaker 1: For the low end model, it's going to get a

660
00:31:44,720 --> 00:31:46,920
Speaker 1: new processor, but it's going to be last year's now.

661
00:31:46,920 --> 00:31:49,560
Speaker 1: On the iPhone fifteen and fifteen Pro, this is where

662
00:31:49,600 --> 00:31:52,960
Speaker 1: the big changes are going to happen. Okay, major camera

663
00:31:53,000 --> 00:31:59,760
Speaker 1: improvements and also lightning connector is gone in favor of USB.

664
00:32:00,960 --> 00:32:04,120
Speaker 1: So yes, no matter which new iPhone you purchase, you're

665
00:32:04,160 --> 00:32:07,920
Speaker 1: gonna have to get new charging stuff because everything's going

666
00:32:07,960 --> 00:32:10,920
Speaker 1: to switch over to USBC, which is what's standard on

667
00:32:11,280 --> 00:32:16,080
Speaker 1: Android devices and pretty much every other electronic for the

668
00:32:16,080 --> 00:32:19,040
Speaker 1: past five years, including a lot of Apple stuff. Apple

669
00:32:19,080 --> 00:32:21,640
Speaker 1: has already swapped out all or many of their iPads,

670
00:32:21,680 --> 00:32:27,040
Speaker 1: all their computers, and almost everything is now USBC. The

671
00:32:27,080 --> 00:32:29,680
Speaker 1: new iPhone Pro models will be titanium instead of the

672
00:32:29,720 --> 00:32:35,520
Speaker 1: standard stainless steel. Let's see what else Camera upgrades including

673
00:32:36,160 --> 00:32:39,440
Speaker 1: oh wow, they're doing something that Samsung did many many

674
00:32:39,520 --> 00:32:44,800
Speaker 1: years ago. The optical zoom is gonna get more. They

675
00:32:44,880 --> 00:32:48,040
Speaker 1: might even have a periscope zoom. Now, see I joke.

676
00:32:48,160 --> 00:32:52,520
Speaker 1: I joke because whenever Apple does something, it becomes the thing.

677
00:32:52,920 --> 00:32:58,320
Speaker 1: But if you look at the trends of Apple and Samsung,

678
00:32:58,480 --> 00:33:03,120
Speaker 1: Samsung actually did a lot of things before.

679
00:33:04,400 --> 00:33:04,760
Speaker 2: Apple.

680
00:33:05,040 --> 00:33:09,320
Speaker 1: And I'm talking things like water resistance, things like wireless charging.

681
00:33:09,800 --> 00:33:11,680
Speaker 1: I mean, there's so many things. There's a whole list

682
00:33:11,680 --> 00:33:15,560
Speaker 1: of stuff that Apple had done before, or sorry, that

683
00:33:15,600 --> 00:33:22,160
Speaker 1: Samsung had done before. Apple producer Bobo are our resident

684
00:33:22,280 --> 00:33:26,400
Speaker 1: Samsung fan. So you know, look, it's it's a competition

685
00:33:26,520 --> 00:33:30,800
Speaker 1: between these two companies. Samsung does things very early, especially

686
00:33:30,800 --> 00:33:33,320
Speaker 1: with like foldables and stuff like they've been doing those

687
00:33:33,320 --> 00:33:36,080
Speaker 1: now for like four years, and one of these days

688
00:33:36,080 --> 00:33:37,720
Speaker 1: Apple may do that, but we'll see.

689
00:33:37,720 --> 00:33:39,480
Speaker 2: So anyway, mark your calendars.

690
00:33:39,520 --> 00:33:41,120
Speaker 1: Now is not the best time to buy a new

691
00:33:41,120 --> 00:33:46,680
Speaker 1: iPhone if you're thinking of making the switch. Sharon's in Williamsburg, Ohio.

692
00:33:46,840 --> 00:33:47,960
Speaker 2: Sharon, you're on with Rich.

693
00:33:48,880 --> 00:33:50,400
Speaker 3: Oh thank you for taking my call.

694
00:33:50,520 --> 00:33:50,720
Speaker 6: Rich.

695
00:33:51,200 --> 00:33:53,880
Speaker 3: I really like your program and I've already learned quite

696
00:33:53,880 --> 00:33:56,960
Speaker 3: a bit from you. Oh, thank you for continuing this.

697
00:33:57,240 --> 00:34:00,160
Speaker 2: Where's that clapping again? Thank you?

698
00:34:01,600 --> 00:34:04,520
Speaker 3: I just wanted to I listened to you usually on

699
00:34:04,560 --> 00:34:06,840
Speaker 3: the podcast because a lot of times I'm missing on Saturday.

700
00:34:06,960 --> 00:34:10,520
Speaker 3: But but I had to find out to answer to this,

701
00:34:10,560 --> 00:34:13,600
Speaker 3: and I'm hoping you can help me. I had Direct

702
00:34:13,600 --> 00:34:17,759
Speaker 3: TV and my WiFi and everything was through that, and

703
00:34:17,800 --> 00:34:20,880
Speaker 3: then all too what they call alta Fiber has taken over.

704
00:34:21,120 --> 00:34:25,840
Speaker 3: I changed it and everything was fine except that brinks.

705
00:34:26,160 --> 00:34:30,800
Speaker 3: My home security system, the doors and everything works through there,

706
00:34:31,360 --> 00:34:38,520
Speaker 3: but the the cameras do not. And my TV keeps

707
00:34:38,560 --> 00:34:41,560
Speaker 3: going off and it's a Samsung TV. I love Samsung also,

708
00:34:41,719 --> 00:34:45,879
Speaker 3: and it keeps going off and I have to keep

709
00:34:46,360 --> 00:34:47,799
Speaker 3: taking out the Wi Fi.

710
00:34:48,480 --> 00:34:51,040
Speaker 1: So you've got so you've got new Wi Fi and

711
00:34:51,080 --> 00:34:53,480
Speaker 1: it's not working like the old WiFi exactly.

712
00:34:53,520 --> 00:34:53,800
Speaker 2: Okay.

713
00:34:53,840 --> 00:34:56,800
Speaker 1: Where is your WiFi emanate from? Is it in the

714
00:34:56,840 --> 00:34:58,920
Speaker 1: same place as the old one?

715
00:34:59,200 --> 00:34:59,399
Speaker 10: Yeah?

716
00:34:59,680 --> 00:35:01,080
Speaker 2: Okay? And where is that.

717
00:35:03,280 --> 00:35:06,279
Speaker 3: It's well, it's in my it's not too far from

718
00:35:06,320 --> 00:35:06,719
Speaker 3: my TV.

719
00:35:07,000 --> 00:35:07,360
Speaker 2: Okay.

720
00:35:07,640 --> 00:35:09,320
Speaker 1: Is it sort of like hidden? Is it out in

721
00:35:09,360 --> 00:35:09,800
Speaker 1: the open?

722
00:35:11,239 --> 00:35:11,279
Speaker 5: No?

723
00:35:11,800 --> 00:35:12,120
Speaker 10: It is?

724
00:35:13,360 --> 00:35:18,600
Speaker 3: I well that this little round Oh I don't know

725
00:35:18,640 --> 00:35:23,080
Speaker 3: what they call those extender Yeah, like I guess okay,

726
00:35:23,239 --> 00:35:26,400
Speaker 3: they have that and I also and I also have

727
00:35:26,560 --> 00:35:27,839
Speaker 3: ring and they even sent me.

728
00:35:27,800 --> 00:35:30,719
Speaker 11: Another thing that extra Yeah.

729
00:35:30,760 --> 00:35:33,040
Speaker 1: Okay, so it sounds like, Uh, did you use the

730
00:35:33,080 --> 00:35:36,320
Speaker 1: same Wi Fi and password for your new system?

731
00:35:36,880 --> 00:35:37,080
Speaker 3: No?

732
00:35:37,280 --> 00:35:41,200
Speaker 1: Okay, So it sounds like it sounds like this signal

733
00:35:41,280 --> 00:35:44,440
Speaker 1: is not as strong as your old signal. So it

734
00:35:44,560 --> 00:35:47,320
Speaker 1: sounds like the system they gave you is not as powerful.

735
00:35:47,360 --> 00:35:49,520
Speaker 1: I would recommend moving it out into the middle of

736
00:35:50,000 --> 00:35:52,240
Speaker 1: you know, a more central area, see if that helps,

737
00:35:53,280 --> 00:35:55,719
Speaker 1: or get a new system like an Euro or a

738
00:35:55,800 --> 00:35:59,160
Speaker 1: Villo to help get that signal better. I'll talk more

739
00:35:59,200 --> 00:36:02,200
Speaker 1: about this at the top the show. But this is

740
00:36:02,520 --> 00:36:08,120
Speaker 1: rich on Tech. Welcome back to rich on Tech. Rich

741
00:36:08,160 --> 00:36:12,839
Speaker 1: Demiro here talking technology with you at triple eight Rich

742
00:36:12,960 --> 00:36:16,240
Speaker 1: one oh one. That's eight eight eight seven four to two.

743
00:36:16,600 --> 00:36:20,720
Speaker 2: Four to one zero one. Phone lines are open, email

744
00:36:20,840 --> 00:36:21,280
Speaker 2: is open.

745
00:36:22,280 --> 00:36:28,440
Speaker 1: Hello at Richontech dot tv website rich on Tech dot TV.

746
00:36:29,440 --> 00:36:34,320
Speaker 1: We've got Kimber Streams coming up of Wirecutter. Kimber is

747
00:36:34,360 --> 00:36:38,520
Speaker 1: gonna join to share top affordable laptop and chromebook picks.

748
00:36:38,600 --> 00:36:39,680
Speaker 2: It's back to school time.

749
00:36:39,719 --> 00:36:41,880
Speaker 1: I know you want those computers that are under one thousand,

750
00:36:41,960 --> 00:36:46,040
Speaker 1: under five hundred bucks. Kimber has the top picks and

751
00:36:46,080 --> 00:36:49,480
Speaker 1: they are brand new and updated. And then later on

752
00:36:49,600 --> 00:36:52,759
Speaker 1: we've got iPhone tips and tricks from the person that

753
00:36:52,800 --> 00:36:57,520
Speaker 1: has made quite the following on TikTok saying saying, here's

754
00:36:57,520 --> 00:37:01,040
Speaker 1: another iPhone trick I guarantee you didn't know about before

755
00:37:01,080 --> 00:37:03,840
Speaker 1: the break we had Sharon and Ohio wanted to know

756
00:37:03,880 --> 00:37:07,520
Speaker 1: about her Wi Fi signal. It just kind of took

757
00:37:07,600 --> 00:37:11,680
Speaker 1: a downturn when she switched providers, and so it sounds

758
00:37:11,719 --> 00:37:15,279
Speaker 1: like there's either interference with her Wi Fi router. Maybe

759
00:37:15,280 --> 00:37:17,720
Speaker 1: it's not as strong of a signal as it was before.

760
00:37:18,080 --> 00:37:20,760
Speaker 1: And I'm not talking the speed, I'm talking the actual signal,

761
00:37:20,800 --> 00:37:23,160
Speaker 1: Like the box that she has is just not putting

762
00:37:23,160 --> 00:37:25,480
Speaker 1: out as good of a signal. So a couple things

763
00:37:25,520 --> 00:37:28,640
Speaker 1: you could do to remedy that is to move that,

764
00:37:29,360 --> 00:37:32,439
Speaker 1: you know, wherever the internet, like the Wi Fi comes

765
00:37:32,480 --> 00:37:34,879
Speaker 1: out of, like the box that it physically emanates from,

766
00:37:35,280 --> 00:37:38,120
Speaker 1: just move that into a more central location in the home.

767
00:37:38,560 --> 00:37:39,920
Speaker 2: So maybe if it's behind the.

768
00:37:39,880 --> 00:37:43,000
Speaker 1: TV or under the TV, or in a closet or

769
00:37:43,000 --> 00:37:46,480
Speaker 1: in a drawer or behind a cabinet, take it out

770
00:37:46,480 --> 00:37:49,839
Speaker 1: of there and elevate it just a little bit. If

771
00:37:49,840 --> 00:37:52,120
Speaker 1: you think about a Wi Fi signal, it sort of

772
00:37:52,760 --> 00:37:55,719
Speaker 1: goes out as a donut shape. So if you think

773
00:37:55,719 --> 00:37:59,560
Speaker 1: about that donut. If it's if it's being blocked, you're

774
00:37:59,600 --> 00:38:02,320
Speaker 1: not going to get that Wi Fi signal. Wi Fi

775
00:38:02,680 --> 00:38:06,040
Speaker 1: signal sort of the higher it is the better because

776
00:38:06,040 --> 00:38:09,200
Speaker 1: it will come down, but it's not going to necessarily

777
00:38:09,400 --> 00:38:12,319
Speaker 1: rise up as easily. So get that into a more

778
00:38:12,360 --> 00:38:15,200
Speaker 1: central location and hopefully those things will work better. If

779
00:38:15,200 --> 00:38:17,840
Speaker 1: they don't, then I would look into a system like

780
00:38:17,920 --> 00:38:20,600
Speaker 1: EO E E R O if you want something a

781
00:38:20,600 --> 00:38:24,680
Speaker 1: little bit less expensive. I also like Villo VLO. That's

782
00:38:24,719 --> 00:38:27,960
Speaker 1: another one you can check out as well. Let's go

783
00:38:28,000 --> 00:38:31,919
Speaker 1: to David in Orange, California. David, you're on with Rich.

784
00:38:32,480 --> 00:38:35,520
Speaker 11: Oh well, Rich, my question has to do with privacy.

785
00:38:36,120 --> 00:38:38,520
Speaker 11: I understand as a consumer when I call a toll

786
00:38:38,520 --> 00:38:41,560
Speaker 11: free number that business has a right to my information

787
00:38:41,640 --> 00:38:45,000
Speaker 11: and my phone number. But for years, whenever I look

788
00:38:45,040 --> 00:38:47,839
Speaker 11: for a car, I call a dealership. It doesn't matter

789
00:38:47,840 --> 00:38:50,280
Speaker 11: which dealership. I'm having a lot of problems with Honda

790
00:38:50,320 --> 00:38:54,399
Speaker 11: and Subaru. My number is blocked. I don't use their

791
00:38:54,440 --> 00:38:57,640
Speaker 11: toll free number, I use the local number, and they

792
00:38:57,719 --> 00:39:00,719
Speaker 11: still call me back with that. To me, that's like

793
00:39:00,800 --> 00:39:03,279
Speaker 11: hacking my information?

794
00:39:03,840 --> 00:39:04,520
Speaker 6: Is that legal?

795
00:39:04,560 --> 00:39:06,360
Speaker 11: I don't know how they do this when I'm not

796
00:39:06,440 --> 00:39:07,800
Speaker 11: calling a toll free number.

797
00:39:08,440 --> 00:39:12,600
Speaker 1: Well, I think if you're calling them, you have started

798
00:39:12,640 --> 00:39:16,920
Speaker 1: a business relationship with them, and so that I you know,

799
00:39:16,920 --> 00:39:18,719
Speaker 1: and I'm not a lawyer, and nor do I know

800
00:39:18,760 --> 00:39:22,279
Speaker 1: what tactic they're using. But the way I would see

801
00:39:22,280 --> 00:39:25,359
Speaker 1: it is that once you initiate that call, you are

802
00:39:25,360 --> 00:39:27,919
Speaker 1: now a customer. And if you look in almost all

803
00:39:28,000 --> 00:39:32,840
Speaker 1: of these privacy terms and conditions of almost any website

804
00:39:32,960 --> 00:39:35,480
Speaker 1: or any business, it says that once we have a

805
00:39:35,480 --> 00:39:40,000
Speaker 1: business relationship, we may continue to contact you for the

806
00:39:40,040 --> 00:39:44,080
Speaker 1: purpose of that business relationship. And so I think that

807
00:39:44,080 --> 00:39:46,319
Speaker 1: that is what they're using to continue to call you.

808
00:39:46,760 --> 00:39:50,160
Speaker 1: And also, David, a lot of these dealerships are no

809
00:39:50,200 --> 00:39:54,200
Speaker 1: longer independent. They are part of large conglomerates. They may

810
00:39:54,239 --> 00:39:57,120
Speaker 1: be nationwide, and so once your number is in that

811
00:39:57,239 --> 00:40:00,840
Speaker 1: hopper for the one dealership that may seem local, it

812
00:40:00,920 --> 00:40:04,640
Speaker 1: is being shared amongst all of those dealerships nationwide, and

813
00:40:04,680 --> 00:40:06,400
Speaker 1: it's going into some sort of database.

814
00:40:06,800 --> 00:40:08,240
Speaker 2: So yeah, so what I do.

815
00:40:09,560 --> 00:40:11,920
Speaker 1: When I was Now you're talking about getting it sounds

816
00:40:11,920 --> 00:40:14,239
Speaker 1: like you're getting something repaired or replaced. But when I

817
00:40:14,320 --> 00:40:17,560
Speaker 1: was shopping for a car, I was using a Google

818
00:40:17,640 --> 00:40:20,239
Speaker 1: Voice number or a Burner number. You can use an app,

819
00:40:20,320 --> 00:40:23,560
Speaker 1: the app called Burner b r Ner. You can set

820
00:40:23,640 --> 00:40:27,200
Speaker 1: up a temporary phone number and that way everything goes

821
00:40:27,239 --> 00:40:30,839
Speaker 1: to that temporary number and they will only be able

822
00:40:30,880 --> 00:40:33,959
Speaker 1: to call that number wall it's active, and with Burner specifically,

823
00:40:34,600 --> 00:40:39,080
Speaker 1: it can it can actually deactivate that phone number after

824
00:40:39,160 --> 00:40:40,960
Speaker 1: a certain amount of time, so let's say a week,

825
00:40:41,080 --> 00:40:42,640
Speaker 1: two weeks. A lot of people use it for dating

826
00:40:42,719 --> 00:40:44,759
Speaker 1: apps or you know, anytime you want a little bit

827
00:40:44,760 --> 00:40:48,279
Speaker 1: of privacy, Craigslist something like that. But yeah, when I

828
00:40:48,320 --> 00:40:50,560
Speaker 1: was using when I was shopping for a car, these people,

829
00:40:51,000 --> 00:40:53,480
Speaker 1: it's unbelievable. I mean, if you go to a website

830
00:40:53,920 --> 00:40:56,840
Speaker 1: and pop your information in there to say I'm interested

831
00:40:56,840 --> 00:40:59,680
Speaker 1: in a car, you will have twenty five emails in

832
00:41:00,080 --> 00:41:02,879
Speaker 1: less than a minute. And they're all automated, and they're

833
00:41:02,920 --> 00:41:05,840
Speaker 1: all like escalating. So it's like this funnel of sales

834
00:41:05,880 --> 00:41:08,640
Speaker 1: that's just like, Okay, here's our first email, thank you

835
00:41:08,719 --> 00:41:11,200
Speaker 1: for putting your information, and we'll have someone look into that.

836
00:41:11,400 --> 00:41:13,520
Speaker 1: Next email, Hey, rich have you thought about this car?

837
00:41:13,560 --> 00:41:15,799
Speaker 1: We have a great deal on it. Next one five

838
00:41:15,800 --> 00:41:17,840
Speaker 1: minutes later, and then it keeps continuing. Then it just

839
00:41:17,920 --> 00:41:20,520
Speaker 1: keeps going and going, and you can try to unsubscribe,

840
00:41:20,640 --> 00:41:22,719
Speaker 1: and you can try to get your information off these lists.

841
00:41:22,760 --> 00:41:23,840
Speaker 2: But I'm not kidding.

842
00:41:23,880 --> 00:41:27,640
Speaker 1: I got two emails this week, no joke from a

843
00:41:27,719 --> 00:41:31,560
Speaker 1: car that I sold. It must have been I mean

844
00:41:31,600 --> 00:41:33,920
Speaker 1: it was two cars ago, so it was eight years ago.

845
00:41:34,280 --> 00:41:35,960
Speaker 1: And I got an email and said, hey, how's your

846
00:41:36,040 --> 00:41:38,279
Speaker 1: Volkswagen doing. It must have one hundred thousand miles on

847
00:41:38,320 --> 00:41:39,880
Speaker 1: it by now. I said, what are you talking about?

848
00:41:40,200 --> 00:41:43,279
Speaker 1: I sold this car eight years ago to you the dealership.

849
00:41:43,800 --> 00:41:47,799
Speaker 1: So it's one of those things, David, where it's if

850
00:41:47,800 --> 00:41:49,920
Speaker 1: you don't want your information out there, you've got to

851
00:41:49,920 --> 00:41:52,400
Speaker 1: protect it at the outset. And you have to imagine

852
00:41:52,880 --> 00:41:56,600
Speaker 1: anytime you put your information into any sort of marketing database,

853
00:41:56,719 --> 00:42:02,040
Speaker 1: it is being shared with that company's affiliates, sometimes with

854
00:42:02,080 --> 00:42:05,120
Speaker 1: third parties. And it's just one of these things where

855
00:42:05,120 --> 00:42:07,279
Speaker 1: the bigger these companies are, the more they're sharing it with.

856
00:42:07,960 --> 00:42:10,640
Speaker 1: And my kids today we're talking about this. They said, hey, Dad,

857
00:42:10,640 --> 00:42:13,080
Speaker 1: how can you can find anyone's information online, like their

858
00:42:13,080 --> 00:42:16,120
Speaker 1: phone number, their house, their address. I said, because these

859
00:42:16,120 --> 00:42:18,560
Speaker 1: companies share it as soon as you apply for a loan,

860
00:42:18,600 --> 00:42:20,080
Speaker 1: as soon as you get a credit card, as soon

861
00:42:20,120 --> 00:42:23,200
Speaker 1: as you buy a house, it all goes into these databases,

862
00:42:23,600 --> 00:42:25,239
Speaker 1: and so you just have to be aware of that

863
00:42:25,560 --> 00:42:28,760
Speaker 1: and really at the outset, try to protect yourself.

864
00:42:28,880 --> 00:42:30,360
Speaker 2: Just don't give out your information.

865
00:42:30,520 --> 00:42:35,359
Speaker 1: In fact, you know, you know what, I'm not even

866
00:42:35,400 --> 00:42:36,680
Speaker 1: going to go into it because it's just one of

867
00:42:36,680 --> 00:42:38,759
Speaker 1: these things where please don't give out your infol Oh,

868
00:42:38,880 --> 00:42:41,160
Speaker 1: this is a perfect segue, David, Thank you for that

869
00:42:41,920 --> 00:42:45,160
Speaker 1: into what I wanted to talk about. With Google, They're

870
00:42:45,160 --> 00:42:47,880
Speaker 1: actually going to make it easier to remove some of

871
00:42:47,920 --> 00:42:51,919
Speaker 1: this personal information from their search results. Now I said,

872
00:42:52,000 --> 00:42:55,080
Speaker 1: from their search results. This does not take down the

873
00:42:55,120 --> 00:42:58,439
Speaker 1: information from the websites that have it. It only takes

874
00:42:58,440 --> 00:43:01,040
Speaker 1: it out of Google's searches. But they're making it a

875
00:43:01,080 --> 00:43:03,800
Speaker 1: lot easier to do this. So this is a feature

876
00:43:03,840 --> 00:43:07,240
Speaker 1: called Results about You. This has been around for a while,

877
00:43:07,280 --> 00:43:10,319
Speaker 1: but they're making it even better. So Results about You

878
00:43:11,000 --> 00:43:13,240
Speaker 1: is a feature that Google has and you can access

879
00:43:13,239 --> 00:43:15,840
Speaker 1: this on your phone if you open up the Google app.

880
00:43:16,239 --> 00:43:17,920
Speaker 1: So I'll do this right now while I'm talking to you,

881
00:43:17,960 --> 00:43:20,239
Speaker 1: so I can see how it looks. Open up the

882
00:43:20,280 --> 00:43:23,839
Speaker 1: Google app, tap your profile picture in the upper right

883
00:43:23,840 --> 00:43:27,360
Speaker 1: hand corner, and you will see something that says results

884
00:43:27,480 --> 00:43:30,080
Speaker 1: about you, and it might be a little beta next

885
00:43:30,080 --> 00:43:33,719
Speaker 1: to it as well. You tap that and this will

886
00:43:33,760 --> 00:43:38,280
Speaker 1: actually show you the websites that you've tried to take

887
00:43:38,520 --> 00:43:42,200
Speaker 1: off of Google Search results that have your information and online.

888
00:43:42,280 --> 00:43:44,480
Speaker 1: I have two that I asked them to take down.

889
00:43:44,920 --> 00:43:47,240
Speaker 1: One said it was approved, one said it was denied,

890
00:43:48,040 --> 00:43:50,680
Speaker 1: and the approval and denial process, I'm not really sure

891
00:43:50,719 --> 00:43:53,759
Speaker 1: what the reasoning is, but one they took off, one

892
00:43:53,800 --> 00:43:56,640
Speaker 1: they didn't. So this is when you search for yourself

893
00:43:56,640 --> 00:43:59,000
Speaker 1: and you can see your phone number, your address, your age,

894
00:43:59,040 --> 00:44:02,600
Speaker 1: all that information on the these various websites that collect

895
00:44:02,640 --> 00:44:05,840
Speaker 1: your data, you can ask Google to take those down

896
00:44:06,400 --> 00:44:08,279
Speaker 1: and so again it won't take it out of the

897
00:44:08,320 --> 00:44:10,799
Speaker 1: original website, but it'll take it off Google Search. So

898
00:44:10,880 --> 00:44:13,680
Speaker 1: here's what they're doing. They're updating this results about You

899
00:44:13,800 --> 00:44:17,319
Speaker 1: tool to be more proactive and easier. So it will

900
00:44:17,360 --> 00:44:20,960
Speaker 1: show you the links that may have your personal information

901
00:44:21,040 --> 00:44:23,040
Speaker 1: and you'll be able to say please take that down

902
00:44:23,280 --> 00:44:25,600
Speaker 1: without you having to pop in that link like Google

903
00:44:25,600 --> 00:44:27,400
Speaker 1: will say, hey, we found this new website that has

904
00:44:27,440 --> 00:44:29,239
Speaker 1: your phone number on it. Would you like us to

905
00:44:29,280 --> 00:44:31,600
Speaker 1: take that down? And to get them to do that,

906
00:44:31,680 --> 00:44:35,120
Speaker 1: you can tell Google your phone number, your home address,

907
00:44:35,200 --> 00:44:38,600
Speaker 1: your email even I believe you're social security number if

908
00:44:38,600 --> 00:44:41,120
Speaker 1: you're using Google one, which I did not put in

909
00:44:41,160 --> 00:44:44,000
Speaker 1: there because I'd rather not have that in Google's possession.

910
00:44:44,080 --> 00:44:46,000
Speaker 2: But if you wanted to, you could do that.

911
00:44:46,480 --> 00:44:48,560
Speaker 1: But again, there's a certain level of trust you have

912
00:44:48,640 --> 00:44:50,680
Speaker 1: to have to even give Google this information, but they

913
00:44:50,719 --> 00:44:53,120
Speaker 1: kind of know it anyway, so I feel like that's

914
00:44:53,160 --> 00:44:57,640
Speaker 1: not totally a bad thing. So again, this little search

915
00:44:57,680 --> 00:45:00,279
Speaker 1: result will show you when your information is shown up

916
00:45:00,320 --> 00:45:04,319
Speaker 1: on Google, then you can quickly request the removal. They're

917
00:45:04,320 --> 00:45:06,759
Speaker 1: also going to notify you when new results pop up

918
00:45:06,840 --> 00:45:09,640
Speaker 1: on the web containing your personal information so that you

919
00:45:09,680 --> 00:45:13,080
Speaker 1: can get those taken down. So again, go into the

920
00:45:13,120 --> 00:45:15,480
Speaker 1: Google app, tap your Google account photo in the upper

921
00:45:15,520 --> 00:45:18,799
Speaker 1: right hand corner and click results about you, and you

922
00:45:18,880 --> 00:45:21,640
Speaker 1: will see how you can get this set up and

923
00:45:21,760 --> 00:45:24,480
Speaker 1: figured out. Now, you're not Google's not going to tell

924
00:45:24,520 --> 00:45:26,799
Speaker 1: you about the new results right away. This is rolling out,

925
00:45:26,840 --> 00:45:29,040
Speaker 1: which means it's not going to be available today. It's

926
00:45:29,040 --> 00:45:30,759
Speaker 1: going to be available in the next few days or

927
00:45:30,760 --> 00:45:33,240
Speaker 1: a few weeks. So if you don't have the access

928
00:45:33,320 --> 00:45:35,920
Speaker 1: right away, it may come up in a couple of

929
00:45:35,960 --> 00:45:37,759
Speaker 1: days or a couple of weeks. The other thing that

930
00:45:37,800 --> 00:45:42,480
Speaker 1: Google is doing, They're going to blur explicit imagery, adult

931
00:45:42,480 --> 00:45:45,919
Speaker 1: imagery and search results by default from now on. So

932
00:45:46,280 --> 00:45:49,120
Speaker 1: by default, safe search is typically turned on on Google,

933
00:45:49,440 --> 00:45:51,080
Speaker 1: but now they're going to go a step further and

934
00:45:51,120 --> 00:45:55,000
Speaker 1: anything that they deem is explicit or adult, they are

935
00:45:55,040 --> 00:45:57,520
Speaker 1: going to blur those images. So even if your kid

936
00:45:57,560 --> 00:46:00,880
Speaker 1: taps images somehow, they will blur that app out by default.

937
00:46:01,000 --> 00:46:02,719
Speaker 1: You can turn this off if you're an adult and

938
00:46:02,760 --> 00:46:05,719
Speaker 1: you don't mind seeing that, or you want to see it,

939
00:46:06,640 --> 00:46:08,320
Speaker 1: you can go ahead and turn that off as well.

940
00:46:09,239 --> 00:46:12,399
Speaker 1: They also made it easier to find parental controls right

941
00:46:12,520 --> 00:46:15,440
Speaker 1: in search. So if you search for something like Google

942
00:46:15,480 --> 00:46:18,879
Speaker 1: parntal Controls or Google family Link, Google will now put

943
00:46:18,880 --> 00:46:22,200
Speaker 1: a box up that has information on how to manage

944
00:46:22,239 --> 00:46:27,400
Speaker 1: your parntal controls. And then Google is also making it

945
00:46:27,440 --> 00:46:31,719
Speaker 1: easier for you to submit these information requests. And so

946
00:46:31,960 --> 00:46:35,400
Speaker 1: again this is all just a way that Google is

947
00:46:35,400 --> 00:46:37,600
Speaker 1: trying to make life a little bit easier because Google

948
00:46:37,680 --> 00:46:39,640
Speaker 1: is the first stop for most people when they're looking

949
00:46:39,719 --> 00:46:42,319
Speaker 1: up information about someone. And by the way, this is

950
00:46:42,320 --> 00:46:45,400
Speaker 1: a little interesting and I'm not sure this applies to

951
00:46:45,440 --> 00:46:48,360
Speaker 1: a ton of people. But if you created an uploaded

952
00:46:48,480 --> 00:46:51,680
Speaker 1: explicit content to a website and then deleted it, you

953
00:46:51,719 --> 00:46:54,399
Speaker 1: can now request that Google takes that down if it's

954
00:46:54,400 --> 00:46:56,480
Speaker 1: being published somewhere. So that gets kind of into the

955
00:46:56,480 --> 00:46:59,680
Speaker 1: weeds a little bit. But basically, I guess if you

956
00:47:00,040 --> 00:47:02,120
Speaker 1: had an OnlyFans account and you put a bunch of

957
00:47:02,160 --> 00:47:04,800
Speaker 1: stuff out there and you now say, oh, never mind,

958
00:47:05,239 --> 00:47:08,080
Speaker 1: Google will help you delete that stuff off the web.

959
00:47:08,200 --> 00:47:10,799
Speaker 1: So I don't know that's that's like getting above my

960
00:47:10,880 --> 00:47:13,560
Speaker 1: pay grade. But if you have a change of heart,

961
00:47:13,800 --> 00:47:16,239
Speaker 1: I guess Google's saying, you know what, We're gonna help

962
00:47:16,280 --> 00:47:19,000
Speaker 1: you figure that stuff out. Triple eight rich one O

963
00:47:19,120 --> 00:47:21,880
Speaker 1: one eight eight eight seven four to two four to

964
00:47:21,960 --> 00:47:24,440
Speaker 1: one zero one. If you have a question about technology,

965
00:47:24,600 --> 00:47:27,200
Speaker 1: give me a call. My name is Rich DeMuro. You

966
00:47:27,280 --> 00:47:31,440
Speaker 1: are listening to rich on Tech website, rich on tech

967
00:47:31,680 --> 00:47:35,239
Speaker 1: dot TV eight eight eight rich one oh one eight

968
00:47:35,320 --> 00:47:40,480
Speaker 1: eight eight seven four to two four one zero one.

969
00:47:41,600 --> 00:47:44,680
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging

970
00:47:44,719 --> 00:47:52,000
Speaker 1: out with you talking tech. So many responses about the

971
00:47:52,360 --> 00:47:56,080
Speaker 1: voice reminders, Just to bring you up to speed. Marda

972
00:47:57,040 --> 00:47:59,319
Speaker 1: asked if there was an Android app that would let

973
00:47:59,360 --> 00:48:03,120
Speaker 1: her set voice reminders and then have them announced at

974
00:48:03,160 --> 00:48:07,160
Speaker 1: a certain time for her mom, who needed to have

975
00:48:07,200 --> 00:48:12,080
Speaker 1: it both set by voice and also trigger the voice reminder.

976
00:48:12,280 --> 00:48:16,000
Speaker 1: And so everyone says, got a lot. I think I

977
00:48:16,080 --> 00:48:18,920
Speaker 1: got the most emails I've ever gotten about this. Everyone says,

978
00:48:18,960 --> 00:48:21,839
Speaker 1: Alexa can do this. So let me see here, let

979
00:48:21,840 --> 00:48:28,040
Speaker 1: me get some of these emails here. Let's see oh,

980
00:48:28,120 --> 00:48:31,280
Speaker 1: Richard says, regarding the call for the voice reminders, Alexa

981
00:48:31,360 --> 00:48:33,120
Speaker 1: does that. I tell it to remind me when to

982
00:48:33,120 --> 00:48:36,160
Speaker 1: pay credit card bills, go to the doctor. Alexa speaks

983
00:48:36,160 --> 00:48:38,400
Speaker 1: it back to you at the predetermined time, and it

984
00:48:38,440 --> 00:48:40,600
Speaker 1: will come up on your phone as a reminder too.

985
00:48:42,080 --> 00:48:44,919
Speaker 1: Steve says, if her mom has Wi Fi at home,

986
00:48:44,960 --> 00:48:46,680
Speaker 1: why not just make it easy and get a Nest

987
00:48:46,719 --> 00:48:50,560
Speaker 1: Mini speaker. If so, mom can say, create a reminder.

988
00:48:50,640 --> 00:48:53,240
Speaker 1: The Google assistant will walk her through setting up the reminder.

989
00:48:53,560 --> 00:48:58,120
Speaker 1: She can also ask what are my upcoming reminders? Let's

990
00:48:58,120 --> 00:49:04,440
Speaker 1: see see this person. Carmel Valley I says, forget the phone.

991
00:49:04,960 --> 00:49:07,760
Speaker 1: Alexa does exactly what she wants to do, all verbally.

992
00:49:07,840 --> 00:49:10,080
Speaker 1: I'm elderly and I use it every day for reminders.

993
00:49:10,080 --> 00:49:12,200
Speaker 1: I put one in every room. I even have my

994
00:49:12,239 --> 00:49:14,120
Speaker 1: bedroom lights connected to it so I don't have to

995
00:49:14,120 --> 00:49:17,200
Speaker 1: struggle in the night. It's worth its weight in gold.

996
00:49:17,840 --> 00:49:20,400
Speaker 1: Jamie says, hey, there, regarding the woman that called in

997
00:49:20,440 --> 00:49:22,920
Speaker 1: and wanted a verbal reminder for her daughter, I can

998
00:49:22,960 --> 00:49:25,000
Speaker 1: tell my Google device to add a calendar event in

999
00:49:25,040 --> 00:49:28,080
Speaker 1: the morning. I say hey, Google, good morning, and it

1000
00:49:28,080 --> 00:49:30,279
Speaker 1: tells me everything that's on my calendar for the day.

1001
00:49:30,320 --> 00:49:31,120
Speaker 2: Hope this helps.

1002
00:49:31,640 --> 00:49:33,960
Speaker 1: Jim says, I would place one more one or more

1003
00:49:34,000 --> 00:49:37,200
Speaker 1: echo devices in the mother's home, which she should be

1004
00:49:37,239 --> 00:49:39,040
Speaker 1: able to hear better than a reminder coming out of

1005
00:49:39,040 --> 00:49:41,840
Speaker 1: a single telephone. Also, the woman's daughter can set reminders

1006
00:49:41,840 --> 00:49:44,759
Speaker 1: by having the Alexa app on her phone logged into

1007
00:49:44,840 --> 00:49:46,880
Speaker 1: her mom's account, or she can even set up Alexa

1008
00:49:46,960 --> 00:49:49,120
Speaker 1: in her own home log into her mom's account just

1009
00:49:49,120 --> 00:49:53,640
Speaker 1: for setting reminders. Oh that's like next level, next level helping.

1010
00:49:54,640 --> 00:49:58,200
Speaker 1: So there you go, Alexa or Google Assistant. I actually

1011
00:49:58,239 --> 00:50:00,680
Speaker 1: think that Alexa might be better for that because it's a

1012
00:50:00,680 --> 00:50:05,040
Speaker 1: little bit more nuanced with the reminders. So there you go, easy,

1013
00:50:05,080 --> 00:50:08,400
Speaker 1: easy way. Let's go to let's see where are we

1014
00:50:09,200 --> 00:50:11,120
Speaker 1: Nick and Anaheim. You're on with rich.

1015
00:50:12,880 --> 00:50:15,160
Speaker 6: Rick. Thank God for you. I need your help.

1016
00:50:15,400 --> 00:50:18,000
Speaker 1: Okay, we'll see if I can help you. Okay, before

1017
00:50:18,040 --> 00:50:19,719
Speaker 1: we think, you know, I.

1018
00:50:19,719 --> 00:50:21,879
Speaker 6: Got two issues going here. First, I got a del

1019
00:50:21,960 --> 00:50:26,160
Speaker 6: Vostro that I was getting some data on off the internet.

1020
00:50:27,200 --> 00:50:29,680
Speaker 6: Screen popped up claiming to have taken over the computer,

1021
00:50:29,920 --> 00:50:32,640
Speaker 6: making my data inaccessible and would be released for our

1022
00:50:32,640 --> 00:50:36,160
Speaker 6: money demand. I immediately shut a system down to prevent

1023
00:50:36,640 --> 00:50:39,879
Speaker 6: any additional damage. Do you know, is there any kind

1024
00:50:39,880 --> 00:50:42,080
Speaker 6: of a repair shop you could recommend to retrieve my

1025
00:50:42,120 --> 00:50:44,520
Speaker 6: files or is any other way to get them. I

1026
00:50:44,560 --> 00:50:46,719
Speaker 6: do have other hard drives that I can use on

1027
00:50:46,760 --> 00:50:50,080
Speaker 6: the laptop, and I do have Millspec software to completely

1028
00:50:50,080 --> 00:50:51,080
Speaker 6: wipe drives clean.

1029
00:50:52,480 --> 00:50:58,560
Speaker 1: Okay, So on this computer, so did they actually install ransomware?

1030
00:50:59,280 --> 00:51:02,040
Speaker 6: It's what it appear to be. A window popped up

1031
00:51:02,120 --> 00:51:05,560
Speaker 6: and said that it took over the computer and send

1032
00:51:05,600 --> 00:51:07,960
Speaker 6: money or call this phone number or whatever the heck.

1033
00:51:08,040 --> 00:51:10,480
Speaker 6: I immediately pull the plug on the computer. There's no

1034
00:51:10,520 --> 00:51:12,000
Speaker 6: battery on that computer because.

1035
00:51:12,400 --> 00:51:15,560
Speaker 1: And you have you turned that computer back on. Okay,

1036
00:51:15,680 --> 00:51:18,080
Speaker 1: So what I would do first is turn that computer

1037
00:51:18,160 --> 00:51:22,080
Speaker 1: back on and see if that message comes up again.

1038
00:51:22,120 --> 00:51:24,040
Speaker 1: Because a lot of times these are these are just

1039
00:51:24,080 --> 00:51:27,960
Speaker 1: scare tactics and it's not actually taken over your computer. Now,

1040
00:51:28,360 --> 00:51:30,080
Speaker 1: sometimes they do actually take.

1041
00:51:29,880 --> 00:51:30,520
Speaker 2: Over your computer.

1042
00:51:30,560 --> 00:51:32,359
Speaker 1: I did a story a couple of years ago and

1043
00:51:32,600 --> 00:51:36,040
Speaker 1: they showed me an actual takeover and it's scary and

1044
00:51:36,080 --> 00:51:38,759
Speaker 1: it takes it literally takes over your computer and it says,

1045
00:51:38,800 --> 00:51:41,680
Speaker 1: here's the bitcoin address. Make sure you send this bitcoin

1046
00:51:41,760 --> 00:51:45,040
Speaker 1: to us, and we will unlock your system. So I

1047
00:51:45,040 --> 00:51:48,520
Speaker 1: would first actually see if this computer was locked up.

1048
00:51:49,000 --> 00:51:51,319
Speaker 1: And again I kind of talked about this earlier on

1049
00:51:51,360 --> 00:51:55,080
Speaker 1: the show, that you can, you know, restart the computer

1050
00:51:55,160 --> 00:51:56,919
Speaker 1: and if you open up, you know, if everything comes

1051
00:51:56,960 --> 00:52:00,919
Speaker 1: back up, normally you're okay, but you can if it says,

1052
00:52:00,960 --> 00:52:02,600
Speaker 1: you know, reopen your browser and it says, hey, do

1053
00:52:02,600 --> 00:52:04,400
Speaker 1: you want us to open the tabs that you had open,

1054
00:52:04,800 --> 00:52:07,000
Speaker 1: then I would definitely say no to that. And if

1055
00:52:07,040 --> 00:52:10,960
Speaker 1: everything's fine, then you should be okay. Now if this happens,

1056
00:52:11,040 --> 00:52:14,480
Speaker 1: If this did happen and you want to recover your files,

1057
00:52:14,560 --> 00:52:18,360
Speaker 1: I mean, obviously this is where backups come into play.

1058
00:52:18,840 --> 00:52:20,600
Speaker 2: So if you have a full backup.

1059
00:52:20,280 --> 00:52:21,960
Speaker 1: Of your computer, and this is why people do a

1060
00:52:22,080 --> 00:52:25,480
Speaker 1: full kind of a full full backup of their computer,

1061
00:52:25,600 --> 00:52:28,920
Speaker 1: they can format the computer and then just install the

1062
00:52:28,920 --> 00:52:31,160
Speaker 1: files from the backup, and that could be either a

1063
00:52:31,200 --> 00:52:33,080
Speaker 1: clone of the drive. You know, you have a program

1064
00:52:33,080 --> 00:52:36,520
Speaker 1: that clones the drive at regular intervals, and you could

1065
00:52:36,560 --> 00:52:38,719
Speaker 1: just literally copy that back over the drive and be

1066
00:52:39,120 --> 00:52:42,120
Speaker 1: you know, you basically set the date of the backup.

1067
00:52:42,160 --> 00:52:45,120
Speaker 1: You go back a day or an hour before this happened,

1068
00:52:45,160 --> 00:52:46,839
Speaker 1: and you just copy all that information over.

1069
00:52:46,880 --> 00:52:48,720
Speaker 2: That's number one.

1070
00:52:48,960 --> 00:52:51,840
Speaker 1: Or if you just have your stuff up in the cloud,

1071
00:52:51,880 --> 00:52:55,720
Speaker 1: you can just reformat the Windows and then copy everything

1072
00:52:55,719 --> 00:52:58,279
Speaker 1: over from the cloud. But at any rate, I would

1073
00:52:58,360 --> 00:53:01,040
Speaker 1: run a full security scan with Window Security to see

1074
00:53:01,040 --> 00:53:03,680
Speaker 1: if there's any malware. I would apply all the security

1075
00:53:03,760 --> 00:53:07,399
Speaker 1: updates to this computer by going into Windows Update. And

1076
00:53:07,840 --> 00:53:10,520
Speaker 1: it doesn't sound like you did anything with your passwords,

1077
00:53:10,520 --> 00:53:13,000
Speaker 1: but maybe change the password to your computer or even

1078
00:53:13,040 --> 00:53:16,520
Speaker 1: your Microsoft account password. But I think that this may

1079
00:53:16,560 --> 00:53:19,719
Speaker 1: be just as scare and your computer is okay, But

1080
00:53:19,840 --> 00:53:22,440
Speaker 1: if it's not, if it actually is locked up when

1081
00:53:22,440 --> 00:53:24,520
Speaker 1: you open it again, those are the steps that I

1082
00:53:24,560 --> 00:53:28,000
Speaker 1: would take. Nick, thanks for the call, appreciate it. Coming

1083
00:53:28,080 --> 00:53:32,520
Speaker 1: up Kimber Streams of Wirecutter, We're going to talk affordable

1084
00:53:32,600 --> 00:53:36,279
Speaker 1: laptops and chromebooks under one thousand bucks under five hundred dollars.

1085
00:53:36,360 --> 00:53:38,919
Speaker 1: You don't want to miss it. You're listening to rich

1086
00:53:39,000 --> 00:53:43,920
Speaker 1: on Tech. Welcome back to rich on Tech. Rich DeMuro

1087
00:53:44,000 --> 00:53:48,120
Speaker 1: here hanging with you talking technology, and we've got a

1088
00:53:48,320 --> 00:53:51,120
Speaker 1: great topic here because it is back to school and

1089
00:53:51,360 --> 00:53:53,920
Speaker 1: just in general, everyone's always asking, you know, what's the

1090
00:53:53,920 --> 00:53:57,320
Speaker 1: best computer? Everyone wants the best computer, and I say, okay,

1091
00:53:57,320 --> 00:53:59,200
Speaker 1: here's the best computer. That says, oh, by the way,

1092
00:53:59,480 --> 00:54:03,040
Speaker 1: for like one thousand, under five hundred. And Kimber Streams

1093
00:54:03,560 --> 00:54:06,960
Speaker 1: is the senior staff writer at Wirecutter. Kimber has been

1094
00:54:07,000 --> 00:54:10,960
Speaker 1: covering laptops and gaming for WESH since twenty fourteen.

1095
00:54:11,480 --> 00:54:12,720
Speaker 2: Kimber, welcome to the show.

1096
00:54:13,520 --> 00:54:13,880
Speaker 12: Thank you.

1097
00:54:14,760 --> 00:54:18,120
Speaker 1: So you are testing these things all the time, and

1098
00:54:18,600 --> 00:54:20,920
Speaker 1: you we've done a segment on KTLA about some of

1099
00:54:20,960 --> 00:54:23,680
Speaker 1: these top picks. Obviously you're always changing kind of your

1100
00:54:23,719 --> 00:54:27,319
Speaker 1: picks to evolve with the times. So first off, let's

1101
00:54:27,360 --> 00:54:29,840
Speaker 1: just talk about can you get a good computer for

1102
00:54:29,960 --> 00:54:31,560
Speaker 1: under a thousand or under five hundred.

1103
00:54:33,040 --> 00:54:34,520
Speaker 12: So looking for.

1104
00:54:34,440 --> 00:54:37,160
Speaker 13: A laptop at that price range can be super stressful,

1105
00:54:37,360 --> 00:54:40,080
Speaker 13: kind of a craftshoot. But the good news is that

1106
00:54:40,320 --> 00:54:43,320
Speaker 13: now is particularly a good time to buy a budget laptop.

1107
00:54:43,560 --> 00:54:46,879
Speaker 13: Sometimes it's impossible to find something that's decent for under

1108
00:54:46,880 --> 00:54:50,120
Speaker 13: five hundred dollars. But right now a lot of manufacturers

1109
00:54:50,160 --> 00:54:53,040
Speaker 13: are actually discounting models and having sales because they have

1110
00:54:53,160 --> 00:54:56,040
Speaker 13: excess inventory after so many people bought laptops during the

1111
00:54:56,080 --> 00:54:59,600
Speaker 13: pandemic and they aren't buying them right now. And earlier

1112
00:54:59,680 --> 00:55:02,279
Speaker 13: this year, actually Intel introduced a new batch of low

1113
00:55:02,400 --> 00:55:05,960
Speaker 13: end processors that are considerably more capable than in previous years,

1114
00:55:06,080 --> 00:55:08,480
Speaker 13: especially when you combo that with eight gigs of memory.

1115
00:55:08,640 --> 00:55:09,080
Speaker 2: Oh wow.

1116
00:55:09,160 --> 00:55:11,960
Speaker 1: Okay, so I mentioned that you've been testing these for

1117
00:55:12,040 --> 00:55:13,600
Speaker 1: wirecutters since twenty fourteen.

1118
00:55:13,640 --> 00:55:15,080
Speaker 2: How do you test them?

1119
00:55:15,800 --> 00:55:18,759
Speaker 12: So we use them like everybody uses a laptop. We

1120
00:55:18,800 --> 00:55:19,640
Speaker 12: do work on them.

1121
00:55:19,680 --> 00:55:24,240
Speaker 13: We do email docs, spreadsheets, We watch Netflix, we watch movies,

1122
00:55:24,600 --> 00:55:27,040
Speaker 13: listen to music, do a lot of zoom calls. And

1123
00:55:27,080 --> 00:55:29,680
Speaker 13: we also have a battery test that's designed to mimic

1124
00:55:29,800 --> 00:55:32,600
Speaker 13: the way that people use the Internet. They browse, they

1125
00:55:32,719 --> 00:55:35,880
Speaker 13: watch videos, a whole combination of those things. So we

1126
00:55:35,920 --> 00:55:38,839
Speaker 13: get numbers that reflect how actual.

1127
00:55:38,480 --> 00:55:39,759
Speaker 12: People use these laptops.

1128
00:55:40,200 --> 00:55:42,920
Speaker 1: Okay, so let's talk about just kind of basic specs

1129
00:55:42,960 --> 00:55:45,680
Speaker 1: because this kind of changes as the times change.

1130
00:55:45,719 --> 00:55:48,040
Speaker 2: So what do you think is kind of like, if.

1131
00:55:47,880 --> 00:55:50,239
Speaker 1: You're out at a store, you're out at Costco, you're

1132
00:55:50,239 --> 00:55:52,360
Speaker 1: at best Buy, you're at wherever you might be buying

1133
00:55:52,360 --> 00:55:54,719
Speaker 1: one of these computers or maybe online. What are kind

1134
00:55:54,760 --> 00:55:56,960
Speaker 1: of the things you should be looking for for good

1135
00:55:57,040 --> 00:55:57,840
Speaker 1: enough performance?

1136
00:55:58,640 --> 00:56:00,680
Speaker 13: Yes, so the first thing you want to look at

1137
00:56:00,719 --> 00:56:03,359
Speaker 13: is how much memory it has. Nowadays, you can get

1138
00:56:03,400 --> 00:56:05,960
Speaker 13: away with eight gigs of memory if you're on a budget,

1139
00:56:06,000 --> 00:56:08,040
Speaker 13: if you're looking for a laptop under five hundred dollars,

1140
00:56:08,120 --> 00:56:10,799
Speaker 13: under seven hundred dollars, that sort of price range, if

1141
00:56:10,840 --> 00:56:13,719
Speaker 13: you can't afford it, sixteen is actually going to last

1142
00:56:13,760 --> 00:56:15,840
Speaker 13: you a couple of years longer and perform better today.

1143
00:56:16,000 --> 00:56:18,920
Speaker 12: But you know there's realities of how much money you

1144
00:56:18,920 --> 00:56:19,400
Speaker 12: can spend.

1145
00:56:20,040 --> 00:56:21,799
Speaker 13: You also want to look for a solid state drive,

1146
00:56:22,840 --> 00:56:24,120
Speaker 13: definitely avoid a hard drive.

1147
00:56:24,480 --> 00:56:26,920
Speaker 12: And you want a good enough processor right now.

1148
00:56:26,960 --> 00:56:29,920
Speaker 13: That means a twelfth or thirteenth gen Intel Core I

1149
00:56:30,000 --> 00:56:33,120
Speaker 13: three or Core I five processor, or a seven thousand

1150
00:56:33,200 --> 00:56:36,000
Speaker 13: series AMD rise In three or rise In five processor.

1151
00:56:36,400 --> 00:56:39,120
Speaker 13: And you can find more details on specific processor models

1152
00:56:39,120 --> 00:56:41,239
Speaker 13: in our laptop guides at New York Times dot com

1153
00:56:41,239 --> 00:56:42,080
Speaker 13: slash wirecutter.

1154
00:56:42,800 --> 00:56:46,520
Speaker 1: Okay, now, when it comes to screen ten ADP obviously

1155
00:56:46,560 --> 00:56:50,319
Speaker 1: you want an HD screen and battery life you want.

1156
00:56:50,400 --> 00:56:52,520
Speaker 1: I mean, battery life continues to get better and better

1157
00:56:52,560 --> 00:56:53,960
Speaker 1: with these computers, doesn't it.

1158
00:56:54,920 --> 00:56:57,239
Speaker 13: Yes, though, as the processors get more powerful, they kind

1159
00:56:57,239 --> 00:56:59,640
Speaker 13: of stuck more battery too. So you definitely want to

1160
00:56:59,640 --> 00:57:01,359
Speaker 13: make sure that you find something that's going to last

1161
00:57:01,400 --> 00:57:04,239
Speaker 13: you through a full day of worker classes, and ideally,

1162
00:57:04,320 --> 00:57:06,200
Speaker 13: if you can swing it, you'll want to find one

1163
00:57:06,239 --> 00:57:08,359
Speaker 13: that's compact and light enough to take with you, though

1164
00:57:08,400 --> 00:57:11,839
Speaker 13: that does get rare the more budget restriction you have.

1165
00:57:12,520 --> 00:57:14,799
Speaker 1: Okay, So when it comes to laptops and you've got

1166
00:57:14,800 --> 00:57:17,920
Speaker 1: three different types, You've got Windows, You've got Chromebook, and

1167
00:57:18,000 --> 00:57:18,920
Speaker 1: you've got Mac.

1168
00:57:19,560 --> 00:57:22,240
Speaker 2: What are your thoughts on those three different types?

1169
00:57:22,280 --> 00:57:24,280
Speaker 1: I mean they all are they all created equally or

1170
00:57:24,280 --> 00:57:25,720
Speaker 1: are they good for different things?

1171
00:57:27,120 --> 00:57:29,960
Speaker 13: It's pretty much up to choice, I mean, whichever thing

1172
00:57:29,960 --> 00:57:32,680
Speaker 13: you're the most used to, whatever kind of fits your budget.

1173
00:57:32,720 --> 00:57:35,720
Speaker 13: Some Chromebooks tend to be better options if you're on

1174
00:57:35,760 --> 00:57:39,480
Speaker 13: a more restricted budget, though this year, Windows laptops, as

1175
00:57:39,520 --> 00:57:41,880
Speaker 13: I said, have gotten a lot better in that budget category,

1176
00:57:41,920 --> 00:57:43,560
Speaker 13: and you definitely can't get a Mac for less than

1177
00:57:43,600 --> 00:57:44,320
Speaker 13: five hundred bucks.

1178
00:57:45,560 --> 00:57:48,680
Speaker 1: What is your pick for a Windows laptop under five

1179
00:57:48,760 --> 00:57:49,680
Speaker 1: hundred dollars.

1180
00:57:50,520 --> 00:57:53,480
Speaker 13: So the best Windows laptop under five hundred dollars is

1181
00:57:53,520 --> 00:57:57,360
Speaker 13: the Acerus Fire three Spin fourteen. It's typically about four

1182
00:57:57,440 --> 00:57:59,440
Speaker 13: hundred and thirty dollars, but right now it actually happens

1183
00:57:59,480 --> 00:58:01,200
Speaker 13: to be on sale for three hundred and fifty, which

1184
00:58:01,280 --> 00:58:03,440
Speaker 13: is kind of a steal For how good this laptop is.

1185
00:58:04,640 --> 00:58:05,200
Speaker 12: The good thing is.

1186
00:58:05,200 --> 00:58:09,000
Speaker 13: About it, it's definitely fast enough. Most Windows laptops in

1187
00:58:09,040 --> 00:58:12,400
Speaker 13: this price range have less memory, terrible processors which can

1188
00:58:12,440 --> 00:58:14,760
Speaker 13: only open like one app or a handful of tabs

1189
00:58:14,760 --> 00:58:16,240
Speaker 13: at a time, but this will be able to do

1190
00:58:16,440 --> 00:58:18,120
Speaker 13: pretty much anything you need to do on it.

1191
00:58:19,160 --> 00:58:19,760
Speaker 12: In our tests.

1192
00:58:19,760 --> 00:58:21,919
Speaker 13: That also had eight and a half hours of battery life,

1193
00:58:21,920 --> 00:58:24,120
Speaker 13: which is definitely long enough to get through that full

1194
00:58:24,200 --> 00:58:27,480
Speaker 13: day of worker classes if three and a half or

1195
00:58:27,560 --> 00:58:30,800
Speaker 13: three point three pounds, which is definitely light and compact

1196
00:58:30,800 --> 00:58:34,720
Speaker 13: for this category. It has a nice fourteen inch touch screen,

1197
00:58:35,320 --> 00:58:37,840
Speaker 13: and it has a tall aspect ratio, which is extra

1198
00:58:37,880 --> 00:58:41,160
Speaker 13: convenient for web browsing document work, those things with that

1199
00:58:41,240 --> 00:58:42,040
Speaker 13: longer scroll.

1200
00:58:42,960 --> 00:58:44,760
Speaker 12: The downsides to this bottle are that it.

1201
00:58:44,720 --> 00:58:47,320
Speaker 13: Comes with Windows in S mode, which means you can

1202
00:58:47,360 --> 00:58:50,800
Speaker 13: only install apps directly. From the Windows Store. But it

1203
00:58:50,880 --> 00:58:53,200
Speaker 13: is free and easy to swap out and back to

1204
00:58:53,240 --> 00:58:55,320
Speaker 13: the regular Windows, so that's not too much of a downtay.

1205
00:58:55,320 --> 00:58:57,880
Speaker 2: Can you do that right from the Windows?

1206
00:58:57,920 --> 00:58:58,040
Speaker 12: Like?

1207
00:58:58,200 --> 00:59:00,440
Speaker 2: Can you is there setting inside Windows to do that?

1208
00:59:01,080 --> 00:59:01,280
Speaker 1: Yes?

1209
00:59:01,680 --> 00:59:03,800
Speaker 13: If you go into the start venu and you go

1210
00:59:03,880 --> 00:59:05,960
Speaker 13: to about your Computer, there'll be a little setting there

1211
00:59:06,000 --> 00:59:07,520
Speaker 13: that says you're in S mode, and there's a little

1212
00:59:07,520 --> 00:59:09,000
Speaker 13: button you click that says swap out.

1213
00:59:09,200 --> 00:59:11,000
Speaker 12: It'll take you directly to the Windows Store, and then

1214
00:59:11,040 --> 00:59:11,520
Speaker 12: you push.

1215
00:59:11,400 --> 00:59:14,360
Speaker 13: The little get button and that will swap you into

1216
00:59:14,480 --> 00:59:16,760
Speaker 13: the regular Windows where you can install any sort of

1217
00:59:16,800 --> 00:59:17,520
Speaker 13: app from anywhere.

1218
00:59:17,640 --> 00:59:17,840
Speaker 2: Yeah.

1219
00:59:17,880 --> 00:59:19,760
Speaker 1: So S mode with Windows is kind of I don't

1220
00:59:19,760 --> 00:59:21,560
Speaker 1: know if it stands for simple Mode or whatever, but

1221
00:59:21,600 --> 00:59:23,960
Speaker 1: it's basically it's kind of like an iPhone where it

1222
00:59:24,000 --> 00:59:26,800
Speaker 1: only allows you to install apps from the App Store

1223
00:59:27,400 --> 00:59:30,560
Speaker 1: the Windows Store, and then if you remove that, it

1224
00:59:30,640 --> 00:59:32,920
Speaker 1: kind of becomes a classic Windows computer that lets you

1225
00:59:32,960 --> 00:59:33,680
Speaker 1: install anything.

1226
00:59:33,920 --> 00:59:35,520
Speaker 2: Now do you recommend that everyone do that?

1227
00:59:35,640 --> 00:59:37,360
Speaker 1: Or only if you need to do that, like if

1228
00:59:37,360 --> 00:59:38,920
Speaker 1: you have a program that you need for work or

1229
00:59:38,960 --> 00:59:41,320
Speaker 1: something that's specific that's not in the Windows Store.

1230
00:59:42,200 --> 00:59:42,320
Speaker 10: Uh.

1231
00:59:42,400 --> 00:59:45,280
Speaker 13: Yeah, basically, only if you need an app for something specific.

1232
00:59:45,800 --> 00:59:48,360
Speaker 13: If you use like, for example, the Chrome browser, if

1233
00:59:48,360 --> 00:59:50,200
Speaker 13: you use a different browser than Windows Edge.

1234
00:59:50,080 --> 00:59:52,040
Speaker 1: Then you will need Oh oh wow, so you can't

1235
00:59:52,040 --> 00:59:54,480
Speaker 1: even get Chrome through the store.

1236
00:59:55,000 --> 00:59:55,800
Speaker 12: I don't believe you can.

1237
00:59:55,880 --> 00:59:57,160
Speaker 2: Wow. Do they do that on purpose?

1238
00:59:57,200 --> 00:59:59,040
Speaker 1: That's kind of like they should put that in there,

1239
00:59:59,040 --> 01:00:00,720
Speaker 1: because then people wouldn't have to like if you only

1240
01:00:00,800 --> 01:00:02,800
Speaker 1: wanted Chrome, which is like the first thing I download

1241
01:00:02,800 --> 01:00:04,600
Speaker 1: on anything, It's like they should. I mean, I know

1242
01:00:04,640 --> 01:00:06,880
Speaker 1: they want you to use Edge, but okay, now let's

1243
01:00:06,880 --> 01:00:08,600
Speaker 1: get to if you want Chrome, maybe you go with

1244
01:00:08,600 --> 01:00:10,560
Speaker 1: a chromebook because that's what it runs basically.

1245
01:00:11,320 --> 01:00:13,160
Speaker 2: Chromebook under five hundred dollars.

1246
01:00:14,040 --> 01:00:16,680
Speaker 13: Yes, so the best chromebook under five hundred dollars right

1247
01:00:16,720 --> 01:00:19,720
Speaker 13: now is the Lenovo Idea Pad Gaming Chrowbook sixteen inch.

1248
01:00:20,080 --> 01:00:22,680
Speaker 13: It's about four hundred and thirty dollars. One of the

1249
01:00:22,680 --> 01:00:25,000
Speaker 13: benefits to a Chromebook is that they don't come with

1250
01:00:25,080 --> 01:00:28,320
Speaker 13: the bloatwear that's typical of cheap Windows laptop, so you

1251
01:00:28,320 --> 01:00:29,800
Speaker 13: don't have to worry about that. It's going to run

1252
01:00:29,840 --> 01:00:31,200
Speaker 13: fast out of the box, so you're not gonna have

1253
01:00:31,200 --> 01:00:32,640
Speaker 13: to mess with it to get it to do that.

1254
01:00:33,920 --> 01:00:35,840
Speaker 13: The unique things about this model is that has a

1255
01:00:35,880 --> 01:00:38,560
Speaker 13: gigantic sixteen inch screen, which gives you a ton of

1256
01:00:38,640 --> 01:00:40,960
Speaker 13: room for doing work in side by side screens. You

1257
01:00:41,000 --> 01:00:42,960
Speaker 13: can enjoy your movies on a pretty big screen for

1258
01:00:43,000 --> 01:00:46,240
Speaker 13: a laptop. It also is a higher resolution screen and

1259
01:00:46,320 --> 01:00:48,560
Speaker 13: also a high refresh rate which makes scrolling and other

1260
01:00:48,600 --> 01:00:52,919
Speaker 13: actions look super duper smooth. It's pretty nice. It also

1261
01:00:52,960 --> 01:00:55,280
Speaker 13: has an rgbkeyword if you like the phone colors. If

1262
01:00:55,280 --> 01:00:56,919
Speaker 13: you think it's stacky, you can always turn it off.

1263
01:00:57,560 --> 01:00:59,560
Speaker 13: And it does come with a number pad too, if

1264
01:00:59,560 --> 01:01:02,400
Speaker 13: you do a lot of number entry. Like our other picks,

1265
01:01:02,440 --> 01:01:04,560
Speaker 13: this one has nine and a half hours of battery life,

1266
01:01:04,560 --> 01:01:07,280
Speaker 13: so it'll definitely last you a full day. But it

1267
01:01:07,320 --> 01:01:10,440
Speaker 13: is four pounds, so it is on the heavier, bulkier side.

1268
01:01:10,600 --> 01:01:12,320
Speaker 13: It's a little inconvenient if you do need to take

1269
01:01:12,320 --> 01:01:13,080
Speaker 13: a laptop with you.

1270
01:01:13,440 --> 01:01:16,080
Speaker 1: Okay, so, but that sounds pretty good for that price.

1271
01:01:16,080 --> 01:01:17,919
Speaker 1: I mean for four hundred and thirty dollars, you're getting

1272
01:01:17,920 --> 01:01:19,240
Speaker 1: a lot. Now, what's you get?

1273
01:01:19,240 --> 01:01:20,360
Speaker 12: A huge screen? It's great.

1274
01:01:20,640 --> 01:01:22,800
Speaker 1: What's the limitation of a Chromebook? Like, why would I

1275
01:01:22,840 --> 01:01:25,720
Speaker 1: go with Chromebook versus a Windows?

1276
01:01:27,120 --> 01:01:29,920
Speaker 12: Pretty much? If you already went to school, you're used

1277
01:01:29,960 --> 01:01:31,400
Speaker 12: to a chromebook. It's the thing you like.

1278
01:01:31,880 --> 01:01:34,240
Speaker 13: If you already spend all of your time pretty much

1279
01:01:34,280 --> 01:01:36,480
Speaker 13: in a Chrome browser, you're not really doing much stuff

1280
01:01:36,520 --> 01:01:39,320
Speaker 13: on other apps, and if you have a frequent Internet connection,

1281
01:01:39,880 --> 01:01:43,640
Speaker 13: those do. There are offline modes to work in documents

1282
01:01:43,680 --> 01:01:47,400
Speaker 13: and to save videos to watch locally, but chromebooks do

1283
01:01:47,560 --> 01:01:51,120
Speaker 13: tend to benefit from an Internet connection. They also can't

1284
01:01:51,200 --> 01:01:55,040
Speaker 13: run specific Mac or Windows programs, but in twenty twenty three,

1285
01:01:55,160 --> 01:01:58,320
Speaker 13: most things have browser or Android app equivalents to run

1286
01:01:58,320 --> 01:02:00,560
Speaker 13: on a chromebook, so there's not really as many limitations

1287
01:02:00,600 --> 01:02:02,640
Speaker 13: to a grunbook as their worst eight like five years ago.

1288
01:02:03,080 --> 01:02:04,760
Speaker 1: Okay, if you got money to burn, you got a

1289
01:02:04,800 --> 01:02:07,520
Speaker 1: thousand bucks? Which Windows computer am I getting?

1290
01:02:08,840 --> 01:02:12,400
Speaker 13: Well. Our favorite budget ultrabook, which is something that's by

1291
01:02:12,440 --> 01:02:15,560
Speaker 13: definition of thin and light laptop that already has great

1292
01:02:15,560 --> 01:02:19,240
Speaker 13: battery life, is the aces zen Book fourteen O LED

1293
01:02:19,840 --> 01:02:22,360
Speaker 13: and it runs from seven hundred to eight hundred and

1294
01:02:22,400 --> 01:02:26,560
Speaker 13: seventy dollars depending on which configuration you pick. This type

1295
01:02:26,560 --> 01:02:29,320
Speaker 13: of laptop is ideal for high school and college students

1296
01:02:29,360 --> 01:02:32,880
Speaker 13: specifically because it provides like the best laptop you can

1297
01:02:32,880 --> 01:02:35,960
Speaker 13: get for the least money. It's an excellent value, but

1298
01:02:36,000 --> 01:02:39,080
Speaker 13: it is great for anyone. My aunt always buys my

1299
01:02:39,120 --> 01:02:43,120
Speaker 13: budget ultra book picks. They're her favorite. So this model

1300
01:02:43,120 --> 01:02:46,320
Speaker 13: has fast performance with either eight gigs or sixteen gigs,

1301
01:02:46,320 --> 01:02:48,160
Speaker 13: depending on which model you choose to get. That more

1302
01:02:48,160 --> 01:02:50,800
Speaker 13: expensive model does have more memory, so if you can't

1303
01:02:50,800 --> 01:02:53,040
Speaker 13: afford it, it's going to last you a few years longer.

1304
01:02:54,000 --> 01:02:56,400
Speaker 13: This model is super thin and lights three pounds. It

1305
01:02:56,440 --> 01:02:59,600
Speaker 13: had eleven hours of battery life in our tests, which

1306
01:02:59,680 --> 01:03:01,280
Speaker 13: is deaf only going to get you through that full

1307
01:03:01,360 --> 01:03:04,520
Speaker 13: work workday, class day, if you're on a plane, it's

1308
01:03:04,520 --> 01:03:08,480
Speaker 13: going to last you. And it also has a vivid

1309
01:03:08,560 --> 01:03:12,040
Speaker 13: ole lad touch screen as well. It's high resolution. The

1310
01:03:12,200 --> 01:03:17,480
Speaker 13: colors are super super vivid. Reds are very red, blacks

1311
01:03:17,480 --> 01:03:21,240
Speaker 13: are very black. It looks excellent and is a fun

1312
01:03:21,320 --> 01:03:23,960
Speaker 13: bonus feature. This one actually has a touchpad that can

1313
01:03:24,040 --> 01:03:26,560
Speaker 13: double as a number pad, which is not something you

1314
01:03:26,600 --> 01:03:27,760
Speaker 13: see in very many laptops.

1315
01:03:27,840 --> 01:03:30,480
Speaker 1: All right, finally, I just got about thirty seconds here

1316
01:03:30,680 --> 01:03:33,880
Speaker 1: the top pick. You have a pick for the Apple

1317
01:03:34,080 --> 01:03:37,720
Speaker 1: MacBook air M one. It's on sale and I was

1318
01:03:37,760 --> 01:03:39,440
Speaker 1: just looking at this yesterday. I said, should we get my

1319
01:03:39,520 --> 01:03:41,360
Speaker 1: kid this MacBook because it's on sale for a pretty

1320
01:03:41,360 --> 01:03:41,680
Speaker 1: good deal.

1321
01:03:41,680 --> 01:03:42,800
Speaker 2: What's the deal on this one?

1322
01:03:43,080 --> 01:03:46,360
Speaker 13: Yes, it's absolutely the cheapest MacBook you can get. It's

1323
01:03:46,360 --> 01:03:48,560
Speaker 13: a few years old, but it's thin, light, has great

1324
01:03:48,600 --> 01:03:51,320
Speaker 13: battery life, and it's frequently on sale, like you said,

1325
01:03:51,320 --> 01:03:53,200
Speaker 13: for around seven hundred and fifty bucks right now. So

1326
01:03:53,240 --> 01:03:55,440
Speaker 13: it's definitely the cheapest MacBook you can get if that's

1327
01:03:55,480 --> 01:03:56,000
Speaker 13: what you need.

1328
01:03:56,360 --> 01:03:59,920
Speaker 1: All right, kimber Streams. We love that you test this

1329
01:04:00,320 --> 01:04:02,600
Speaker 1: to make our lives easier. Do you enjoy doing this?

1330
01:04:03,320 --> 01:04:04,040
Speaker 12: Yes? I love it.

1331
01:04:04,600 --> 01:04:06,080
Speaker 2: What's so what's fun about it for you?

1332
01:04:06,960 --> 01:04:08,200
Speaker 12: What's fun about it for me?

1333
01:04:08,360 --> 01:04:10,480
Speaker 13: I mean mostly getting to help people, Like buying a

1334
01:04:10,560 --> 01:04:13,040
Speaker 13: laptop is so stressful. Like I got into this job

1335
01:04:13,080 --> 01:04:15,480
Speaker 13: because I was stressed out buying laptop. I bought a

1336
01:04:15,480 --> 01:04:18,240
Speaker 13: crappy laptop. It died in two years. It was terrible.

1337
01:04:18,360 --> 01:04:20,240
Speaker 13: So I try to save people from that fate.

1338
01:04:20,560 --> 01:04:22,720
Speaker 1: That is such a good thing to save people from, because,

1339
01:04:22,880 --> 01:04:25,360
Speaker 1: like you, like, all these picks you just gave folks

1340
01:04:25,680 --> 01:04:27,800
Speaker 1: are going to actually last and they're gonna do their

1341
01:04:27,880 --> 01:04:30,200
Speaker 1: job and you're not spending a ton of money and

1342
01:04:30,240 --> 01:04:34,000
Speaker 1: you're getting a pretty good laptop there too, So Kimber Streams,

1343
01:04:34,120 --> 01:04:36,040
Speaker 1: senior staff writer for Wirecutter.

1344
01:04:36,160 --> 01:04:38,200
Speaker 2: Thanks so much for joining me today. I appreciate it.

1345
01:04:38,680 --> 01:04:42,320
Speaker 1: You can follow Kimber online at New York Times dot

1346
01:04:42,320 --> 01:04:45,960
Speaker 1: com slash Wirecutter. All of Kimber's picks are there, and

1347
01:04:45,960 --> 01:04:49,760
Speaker 1: I'll put them on the website. Rich on Tech dot TV, thanks.

1348
01:04:49,600 --> 01:04:51,800
Speaker 2: So much for joining me today. Your calls coming up

1349
01:04:51,840 --> 01:04:53,880
Speaker 2: next at Triple eight rich one oh one.

1350
01:04:53,920 --> 01:04:57,280
Speaker 1: That's eight eight eight seven four to two, four to

1351
01:04:57,400 --> 01:04:59,720
Speaker 1: one zero one. If you have a question, give me

1352
01:04:59,760 --> 01:05:04,520
Speaker 1: a call. You are listening to Rich on tech. Welcome

1353
01:05:04,560 --> 01:05:08,080
Speaker 1: back to rich on Tech. Rich Demiro here talking technology

1354
01:05:08,200 --> 01:05:11,200
Speaker 1: at Triple eight rich one oh one eight eight eight

1355
01:05:11,440 --> 01:05:16,360
Speaker 1: seven four to two, four one zero one. Patricia is

1356
01:05:16,400 --> 01:05:19,040
Speaker 1: in southern California. Patricia, you're on with.

1357
01:05:19,080 --> 01:05:21,080
Speaker 5: Rich Oh Hi, Rich.

1358
01:05:22,360 --> 01:05:27,200
Speaker 9: I'm calling because I discontinued my spectrum of TV and

1359
01:05:27,240 --> 01:05:30,760
Speaker 9: Wi Fi. But yet on my computer, the symbol that

1360
01:05:30,920 --> 01:05:33,680
Speaker 9: shows that I have Wi Fi with the same address,

1361
01:05:34,200 --> 01:05:37,600
Speaker 9: the symbol comes up and also the Wi Fi is

1362
01:05:37,600 --> 01:05:38,960
Speaker 9: that it's maximum strength.

1363
01:05:41,440 --> 01:05:41,560
Speaker 4: Uh.

1364
01:05:42,000 --> 01:05:44,000
Speaker 2: Okay, do you have a signal? Do you have an

1365
01:05:44,480 --> 01:05:45,920
Speaker 2: Internet connection on this computer?

1366
01:05:46,800 --> 01:05:47,040
Speaker 13: No?

1367
01:05:47,080 --> 01:05:47,640
Speaker 5: Not at all?

1368
01:05:47,760 --> 01:05:51,920
Speaker 1: Okay, So what is it? A computer? Is it Mac Windows,

1369
01:05:51,960 --> 01:05:53,240
Speaker 1: what is it?

1370
01:05:52,280 --> 01:05:54,000
Speaker 9: It's an Apple?

1371
01:05:54,240 --> 01:05:59,480
Speaker 2: Okay. So and you're talking a laptop or a laptop, Okay.

1372
01:05:59,360 --> 01:06:02,120
Speaker 9: It's a bet. There's no Wi Fi to my home, okay.

1373
01:06:02,880 --> 01:06:05,120
Speaker 9: And I had it turned off because people kept breaking

1374
01:06:05,200 --> 01:06:08,760
Speaker 9: into my Wi Fi. And another thing about it is

1375
01:06:08,840 --> 01:06:11,800
Speaker 9: that I have security cameras, but I have no control

1376
01:06:11,840 --> 01:06:16,640
Speaker 9: over them. Sometimes whenever I happen to be outside, instead

1377
01:06:16,680 --> 01:06:19,200
Speaker 9: of seeing the red lights from the camera, they go

1378
01:06:19,360 --> 01:06:22,520
Speaker 9: totally off. I have no idea what's going on here?

1379
01:06:23,000 --> 01:06:25,760
Speaker 1: So how are you accessing? Well, first off, let's let's

1380
01:06:25,760 --> 01:06:30,760
Speaker 1: tackle the computer. So the computer, the Wi Fi? How

1381
01:06:30,760 --> 01:06:32,680
Speaker 1: are you accessing Internet on this computer?

1382
01:06:33,720 --> 01:06:34,000
Speaker 9: I'm not.

1383
01:06:34,400 --> 01:06:36,280
Speaker 2: Oh you're not, okay, So you don't you don't want

1384
01:06:36,280 --> 01:06:37,120
Speaker 2: the Internet on there?

1385
01:06:38,680 --> 01:06:41,200
Speaker 9: Well, I do, but I don't want internet until I

1386
01:06:41,240 --> 01:06:43,600
Speaker 9: figure out what's going on. I need to clean the

1387
01:06:43,680 --> 01:06:46,680
Speaker 9: computer and you know, start all over. But I still

1388
01:06:46,720 --> 01:06:47,920
Speaker 9: need to find out what's going on.

1389
01:06:48,080 --> 01:06:48,400
Speaker 2: Okay.

1390
01:06:48,840 --> 01:06:51,320
Speaker 1: So when you look at the symbol of the Internet,

1391
01:06:52,160 --> 01:06:55,240
Speaker 1: is it is it a ghost symbol or is it

1392
01:06:55,280 --> 01:06:58,880
Speaker 1: like is it is this the Wi Fi signal all

1393
01:06:58,880 --> 01:06:59,440
Speaker 1: in black?

1394
01:06:59,600 --> 01:07:01,120
Speaker 2: Or is it kind of ghosted out?

1395
01:07:02,320 --> 01:07:06,160
Speaker 9: No, it's got the lines, Like, are.

1396
01:07:05,240 --> 01:07:06,560
Speaker 2: Those lines gray or black.

1397
01:07:07,360 --> 01:07:07,960
Speaker 3: They're black?

1398
01:07:08,400 --> 01:07:09,240
Speaker 2: There are they are? Huh.

1399
01:07:09,320 --> 01:07:11,680
Speaker 1: Okay, so when you click on that, what does it say?

1400
01:07:12,120 --> 01:07:13,280
Speaker 1: What does it say? For Wi Fi?

1401
01:07:14,640 --> 01:07:19,120
Speaker 9: It's oh, I click on the symbol, and then all

1402
01:07:19,160 --> 01:07:21,640
Speaker 9: of the Wi Fi addresses in my neighborhood come up.

1403
01:07:21,720 --> 01:07:22,640
Speaker 2: Okay, yep.

1404
01:07:22,680 --> 01:07:25,000
Speaker 9: And it takes a few minutes for mine to come up.

1405
01:07:25,000 --> 01:07:28,680
Speaker 9: But I just continued mine and Spectrum told me don't

1406
01:07:28,720 --> 01:07:32,720
Speaker 9: cut the wires to the box. And I thought, yes,

1407
01:07:32,760 --> 01:07:33,960
Speaker 9: I am.

1408
01:07:34,280 --> 01:07:37,000
Speaker 1: Oh, okay, I see what's happening. Okay, so you still

1409
01:07:37,040 --> 01:07:39,560
Speaker 1: have Spectrum. You just discontinue the internet portion.

1410
01:07:40,520 --> 01:07:42,680
Speaker 9: Now I discontinued everything.

1411
01:07:42,320 --> 01:07:44,560
Speaker 2: And you still do you still have the box in

1412
01:07:44,600 --> 01:07:45,040
Speaker 2: your house?

1413
01:07:46,080 --> 01:07:48,520
Speaker 9: Yes? And so I talked to someone at one of

1414
01:07:48,560 --> 01:07:51,720
Speaker 9: the telephone companies and they said, get rid of the box. Okay, yeah,

1415
01:07:52,880 --> 01:07:55,920
Speaker 9: unplugged it a long time ago, and they said, And

1416
01:07:56,000 --> 01:07:58,640
Speaker 9: I figured out how to unscrew two parts to get inside,

1417
01:07:58,680 --> 01:08:01,200
Speaker 9: and I removed the battery. It's a huge battery. It's

1418
01:08:01,200 --> 01:08:05,240
Speaker 9: bigger than a man's hand. And so I removed the

1419
01:08:05,280 --> 01:08:07,840
Speaker 9: battery and then I cut the wire that goes outside.

1420
01:08:08,360 --> 01:08:09,840
Speaker 2: Oh wow, so you did cut the wire.

1421
01:08:09,960 --> 01:08:12,320
Speaker 9: Okay, I cut the wire there and I cut the

1422
01:08:12,360 --> 01:08:16,600
Speaker 9: wire from the electrical box where it wasn't on electricity,

1423
01:08:16,640 --> 01:08:18,839
Speaker 9: but it's near the electrical Yeah.

1424
01:08:18,920 --> 01:08:19,719
Speaker 2: Yeah, that's where they.

1425
01:08:20,080 --> 01:08:24,080
Speaker 9: Even though Spectrum told me not just oh my gosh, okay,

1426
01:08:24,120 --> 01:08:27,439
Speaker 9: still have a full symbol of Wi Fi's symbol.

1427
01:08:27,760 --> 01:08:31,679
Speaker 1: Okay, well it Well that's a mystery because at this point,

1428
01:08:31,760 --> 01:08:35,000
Speaker 1: if the box is off and the signals cut, there

1429
01:08:35,200 --> 01:08:38,840
Speaker 1: should not be connection to your computer. Now, if there's

1430
01:08:38,880 --> 01:08:42,639
Speaker 1: still a connection, you're either connected to a secondary network

1431
01:08:42,800 --> 01:08:46,200
Speaker 1: or something else. So what I would do is go

1432
01:08:46,240 --> 01:08:46,920
Speaker 1: into your WiFi.

1433
01:08:47,800 --> 01:08:50,680
Speaker 9: I can't get Wi Fi from my computer, but I

1434
01:08:50,800 --> 01:08:54,160
Speaker 9: ran a chance the diagnostics and it says that there's

1435
01:08:54,200 --> 01:08:58,320
Speaker 9: a conflict with a country with another country in the world.

1436
01:08:58,560 --> 01:09:01,080
Speaker 1: Oh wow, well that's that's been going on at as

1437
01:09:01,120 --> 01:09:05,320
Speaker 1: long as time. That's more than just internet. But okay,

1438
01:09:05,360 --> 01:09:08,120
Speaker 1: what I would do is you got to go into

1439
01:09:08,120 --> 01:09:11,160
Speaker 1: your Wi Fi settings and you've got to delete some

1440
01:09:11,240 --> 01:09:14,439
Speaker 1: of these old Wi Fi networks. So if you go

1441
01:09:14,640 --> 01:09:21,080
Speaker 1: into your network settings on your Mac computer and oh gosh,

1442
01:09:21,080 --> 01:09:23,200
Speaker 1: they changed everything, it's kind of a pain the way

1443
01:09:23,000 --> 01:09:24,160
Speaker 1: they listed everything.

1444
01:09:24,240 --> 01:09:25,360
Speaker 2: I'm used to the old system.

1445
01:09:25,360 --> 01:09:28,280
Speaker 1: But if you go into Wi Fi, it will say

1446
01:09:29,439 --> 01:09:32,840
Speaker 1: advanced and if you go in there, you'll see all

1447
01:09:32,920 --> 01:09:34,960
Speaker 1: of your know networks. Like I'm looking at all the

1448
01:09:34,960 --> 01:09:39,040
Speaker 1: networks I've ever connected to at the different airports, different hotels.

1449
01:09:39,680 --> 01:09:42,160
Speaker 1: Oh my gosh, look at this is like a graveyard

1450
01:09:42,360 --> 01:09:44,680
Speaker 1: of internet networks that I've connected to.

1451
01:09:45,320 --> 01:09:46,000
Speaker 2: And you can go.

1452
01:09:48,040 --> 01:09:48,160
Speaker 6: That.

1453
01:09:48,240 --> 01:09:50,599
Speaker 1: You don't need Wi Fi to do this, So this

1454
01:09:50,640 --> 01:09:53,479
Speaker 1: is on your actual computer. So you go through, and

1455
01:09:53,520 --> 01:09:55,280
Speaker 1: you can go through and delete. And what I would

1456
01:09:55,320 --> 01:09:57,360
Speaker 1: do in your case, since you're having so many issues,

1457
01:09:57,439 --> 01:09:59,920
Speaker 1: I would delete all of the networks that you've connected to,

1458
01:10:00,560 --> 01:10:02,920
Speaker 1: and then I would turn Wi Fi off on your

1459
01:10:02,960 --> 01:10:07,880
Speaker 1: computer and then I would figure out your situation for

1460
01:10:07,960 --> 01:10:10,320
Speaker 1: how you're going to get internet on this computer again,

1461
01:10:10,880 --> 01:10:14,840
Speaker 1: because it sounds like Spectrum is going to have some

1462
01:10:14,920 --> 01:10:17,400
Speaker 1: issues trying to get your you know, your internet back

1463
01:10:17,400 --> 01:10:18,320
Speaker 1: if you've cut the wire.

1464
01:10:18,560 --> 01:10:21,599
Speaker 2: Now, what's going on with the cameras outside? How are those?

1465
01:10:21,680 --> 01:10:22,920
Speaker 2: How are you monitoring those?

1466
01:10:24,280 --> 01:10:27,960
Speaker 9: Well, there were several breakings into my home and it's

1467
01:10:28,000 --> 01:10:30,519
Speaker 9: someone in the neighborhood. Actually it's more than one person.

1468
01:10:30,560 --> 01:10:33,920
Speaker 9: It's a Boo Blue ring. And so what they do

1469
01:10:34,040 --> 01:10:36,879
Speaker 9: is they cut off my cameras at night because sometimes

1470
01:10:36,920 --> 01:10:38,679
Speaker 9: I wake up and I have work to do because

1471
01:10:38,760 --> 01:10:42,120
Speaker 9: I don't sleep like from nine to five or things

1472
01:10:42,120 --> 01:10:44,639
Speaker 9: like that. I just whenever I'm ready to do my work,

1473
01:10:44,640 --> 01:10:47,760
Speaker 9: I just do it. And so I don't get Wi

1474
01:10:47,800 --> 01:10:50,600
Speaker 9: Fi sometimes because someone has cut off the power to

1475
01:10:50,640 --> 01:10:54,439
Speaker 9: my cameras. I have a special on the meter. It

1476
01:10:54,479 --> 01:10:56,800
Speaker 9: says cameras with a flip.

1477
01:10:56,560 --> 01:10:59,919
Speaker 2: You know of Oh right, you haven't connected that way.

1478
01:11:00,560 --> 01:11:03,960
Speaker 9: Right, because I had my house rewired. So anyway, well,

1479
01:11:03,960 --> 01:11:06,479
Speaker 9: the electrician did is that way. And so when the

1480
01:11:06,479 --> 01:11:08,800
Speaker 9: guy came in and put in my cameras, he said

1481
01:11:08,840 --> 01:11:11,800
Speaker 9: he put boosters on several parts of the house. I

1482
01:11:11,840 --> 01:11:14,040
Speaker 9: don't have a big house, but he said he put

1483
01:11:14,040 --> 01:11:19,960
Speaker 9: a booster in certain places in the house. And anyway,

1484
01:11:20,040 --> 01:11:23,639
Speaker 9: I steel think someone has broken into my computer many

1485
01:11:23,680 --> 01:11:26,000
Speaker 9: times because I'm missing stuff.

1486
01:11:27,120 --> 01:11:30,760
Speaker 1: Well, here's what I'd recommend. I think that you got

1487
01:11:30,800 --> 01:11:32,840
Speaker 1: a lot of things going on here. I think that

1488
01:11:32,920 --> 01:11:37,200
Speaker 1: you need to figure out how this device is still

1489
01:11:37,360 --> 01:11:39,760
Speaker 1: connecting to the Wi Fi even though you don't have

1490
01:11:39,800 --> 01:11:41,960
Speaker 1: Wi Fi. I think that you need to go through

1491
01:11:42,080 --> 01:11:44,680
Speaker 1: get rid of those old things, and then when it

1492
01:11:44,720 --> 01:11:46,840
Speaker 1: comes to the network in your home, I'm going to

1493
01:11:46,840 --> 01:11:50,800
Speaker 1: recommend something called the fire walla. This is a physical

1494
01:11:50,840 --> 01:11:54,880
Speaker 1: device that goes between your Internet connection and all of

1495
01:11:54,920 --> 01:11:58,960
Speaker 1: your devices to put a firewall between you and everyone else.

1496
01:11:59,000 --> 01:12:01,920
Speaker 2: They're not cheap, but it sounds like something you need. Patricia,

1497
01:12:02,439 --> 01:12:03,080
Speaker 2: thanks for the call.

1498
01:12:03,160 --> 01:12:05,880
Speaker 1: Triple eight rich one on one eight eight eight seven

1499
01:12:06,000 --> 01:12:09,320
Speaker 1: four to two, four to one zero one. You're listening

1500
01:12:09,320 --> 01:12:17,800
Speaker 1: to rich on Tech. Welcome back to rich on Tech.

1501
01:12:17,920 --> 01:12:21,960
Speaker 1: Rich DeMuro here talking technology at Triple eight rich one

1502
01:12:22,000 --> 01:12:24,960
Speaker 1: on one eight eight eight seven four to two, four

1503
01:12:25,000 --> 01:12:30,080
Speaker 1: to one zero one. Patricia was our last caller. Lots

1504
01:12:30,080 --> 01:12:35,599
Speaker 1: of questions about her Wi Fi connection. She basically canceled

1505
01:12:35,640 --> 01:12:38,759
Speaker 1: her Wi Fi and it still seemed to be showing

1506
01:12:38,840 --> 01:12:41,400
Speaker 1: up on her computer even though she cut the cable,

1507
01:12:41,520 --> 01:12:46,880
Speaker 1: removed the box, took the battery out. But a couple

1508
01:12:46,920 --> 01:12:49,360
Speaker 1: of people chimed in and said, maybe she's on her

1509
01:12:49,360 --> 01:12:54,400
Speaker 1: neighbor's WiFi. Maybe jo Joe said, someone has a Wi

1510
01:12:54,400 --> 01:12:56,360
Speaker 1: Fi network that has the same as hers.

1511
01:12:56,800 --> 01:12:57,479
Speaker 2: That could be it.

1512
01:12:57,760 --> 01:12:59,439
Speaker 1: I mean, you'd have to have the same Wi Fi,

1513
01:13:00,040 --> 01:13:02,040
Speaker 1: use her name and password as your neighbor for that

1514
01:13:02,120 --> 01:13:02,559
Speaker 1: to happen.

1515
01:13:03,320 --> 01:13:04,559
Speaker 2: Maybe it did. I don't know.

1516
01:13:04,640 --> 01:13:08,439
Speaker 1: That seems very unlikely, but that could be it. But

1517
01:13:08,560 --> 01:13:10,880
Speaker 1: Usually when these accounts are set up, they have these

1518
01:13:11,439 --> 01:13:15,040
Speaker 1: random string of characters in the name. The passwords are

1519
01:13:15,080 --> 01:13:18,680
Speaker 1: pretty unique, but that could be it. Let's go to

1520
01:13:18,840 --> 01:13:21,240
Speaker 1: ud David's in Serrito's.

1521
01:13:21,280 --> 01:13:22,280
Speaker 2: David, You're on with Rich.

1522
01:13:23,280 --> 01:13:23,599
Speaker 11: Hello.

1523
01:13:24,280 --> 01:13:24,559
Speaker 2: Hello.

1524
01:13:26,280 --> 01:13:28,639
Speaker 5: I have a what I think is probably a pretty

1525
01:13:28,680 --> 01:13:29,599
Speaker 5: stupid question.

1526
01:13:30,040 --> 01:13:33,080
Speaker 2: There's no stupid questions, well.

1527
01:13:33,560 --> 01:13:38,080
Speaker 5: Okay, a stupid question or them. I just want to

1528
01:13:38,120 --> 01:13:42,639
Speaker 5: know how to find telephone number of friends of mine

1529
01:13:42,680 --> 01:13:46,439
Speaker 5: who have lost touch with I know their address, I

1530
01:13:46,520 --> 01:13:49,360
Speaker 5: used to know their telephone number. Now I don't know

1531
01:13:49,400 --> 01:13:52,120
Speaker 5: how to get their telephone number anymore.

1532
01:13:54,080 --> 01:13:54,759
Speaker 2: Good question.

1533
01:13:55,120 --> 01:13:58,720
Speaker 1: So there's a couple of ways to do this, and

1534
01:13:59,760 --> 01:14:02,920
Speaker 1: I've got do you have an let's see, do you

1535
01:14:02,920 --> 01:14:03,840
Speaker 1: have an iPhone.

1536
01:14:03,560 --> 01:14:04,160
Speaker 2: Or an Android?

1537
01:14:05,240 --> 01:14:08,679
Speaker 5: It's an Android Android Edge.

1538
01:14:08,880 --> 01:14:12,760
Speaker 2: Okay, so there's a couple of ways to do this.

1539
01:14:12,840 --> 01:14:17,080
Speaker 1: The first is if you have well the best I mean,

1540
01:14:17,120 --> 01:14:18,439
Speaker 1: I'll just tell you the easiest way.

1541
01:14:18,479 --> 01:14:18,840
Speaker 2: The thing.

1542
01:14:18,960 --> 01:14:23,240
Speaker 1: The thing that I use is an app called Sunshine Contacts.

1543
01:14:23,920 --> 01:14:30,759
Speaker 1: And this is an app that scans your phone, your email,

1544
01:14:31,720 --> 01:14:35,400
Speaker 1: your Google everything. It's just looking for wherever it can

1545
01:14:35,560 --> 01:14:38,519
Speaker 1: on your phone to find this information. And what it

1546
01:14:38,520 --> 01:14:42,040
Speaker 1: does is it compiles it all together. So when someone

1547
01:14:42,040 --> 01:14:44,320
Speaker 1: sends you an email and their phone numbers in that email,

1548
01:14:44,360 --> 01:14:47,120
Speaker 1: it will say, oh, this is John Smith, here's their email.

1549
01:14:47,200 --> 01:14:49,519
Speaker 1: All right, sorry, here's their phone number. Let's put this

1550
01:14:49,600 --> 01:14:51,800
Speaker 1: as their contact. And then when you go into Sunshine,

1551
01:14:52,520 --> 01:14:55,559
Speaker 1: it will give you all of your contacts and the

1552
01:14:55,600 --> 01:14:58,479
Speaker 1: information it found inside those, so you can search for

1553
01:14:58,560 --> 01:15:03,080
Speaker 1: anyone and you can find that information. And so it

1554
01:15:03,160 --> 01:15:06,000
Speaker 1: is really really good at doing that, and it's pretty

1555
01:15:06,040 --> 01:15:08,880
Speaker 1: much free. There are some paid upgrades to sync with

1556
01:15:08,960 --> 01:15:13,160
Speaker 1: your address book, but Sunshine Contacts, I find is phenomenal.

1557
01:15:13,200 --> 01:15:15,960
Speaker 1: It's pretty much my first stop when it comes to

1558
01:15:16,000 --> 01:15:20,200
Speaker 1: finding someone's phone number. Now that is given the idea

1559
01:15:20,280 --> 01:15:23,640
Speaker 1: that that person has somehow contacted you, whether it was

1560
01:15:23,680 --> 01:15:26,080
Speaker 1: through email or whether they were in your address book

1561
01:15:26,120 --> 01:15:29,240
Speaker 1: at some point. That's kind of the way that that works.

1562
01:15:29,720 --> 01:15:33,200
Speaker 1: So check out Sunshine Contacts. The other way to do

1563
01:15:33,320 --> 01:15:35,599
Speaker 1: it is if you have an iPhone. Now that's Android,

1564
01:15:35,880 --> 01:15:37,800
Speaker 1: so I guess I'll continue with Android. The other way

1565
01:15:37,800 --> 01:15:40,160
Speaker 1: to do it is if you go to a contacts

1566
01:15:40,720 --> 01:15:44,920
Speaker 1: dot Google dot com and you can find a list

1567
01:15:44,960 --> 01:15:47,639
Speaker 1: of all your contacts, even people who you didn't necessarily

1568
01:15:47,680 --> 01:15:51,240
Speaker 1: put in your address book because they've got a section

1569
01:15:51,360 --> 01:15:54,880
Speaker 1: called Other Contacts, and you can go in there and

1570
01:15:55,000 --> 01:15:58,720
Speaker 1: see all the people that you've emailed with, and that

1571
01:15:58,800 --> 01:16:03,160
Speaker 1: will give you their email address. Some of them may

1572
01:16:03,160 --> 01:16:05,559
Speaker 1: have a phone number listed there as well, but that

1573
01:16:05,640 --> 01:16:07,880
Speaker 1: way you can search for someone that you've emailed in

1574
01:16:07,920 --> 01:16:09,439
Speaker 1: the past. So if it's an old friend that you

1575
01:16:09,520 --> 01:16:12,000
Speaker 1: lost touch with, you can search for them and find

1576
01:16:12,040 --> 01:16:14,000
Speaker 1: their email there and then maybe email them and ask for.

1577
01:16:13,960 --> 01:16:15,400
Speaker 2: Their phone number. That way.

1578
01:16:16,080 --> 01:16:18,720
Speaker 1: The other thing you can do on the iPhone, and

1579
01:16:18,760 --> 01:16:21,320
Speaker 1: this is for iPhone users, This is very very interesting.

1580
01:16:22,200 --> 01:16:23,520
Speaker 2: One of my favorite features.

1581
01:16:24,200 --> 01:16:26,760
Speaker 1: If you've ever had someone call your iPhone and it

1582
01:16:26,840 --> 01:16:30,479
Speaker 1: says the person's name underneath their phone number, even though

1583
01:16:30,479 --> 01:16:32,640
Speaker 1: they're not in your address book, it says maybe, and

1584
01:16:32,640 --> 01:16:34,759
Speaker 1: then it has their phone number. This is a feature

1585
01:16:34,760 --> 01:16:37,960
Speaker 1: that came out years ago, and it's actually a serie feature,

1586
01:16:38,040 --> 01:16:41,800
Speaker 1: even though it's not necessarily that's what they branded as.

1587
01:16:42,320 --> 01:16:45,479
Speaker 1: But how this works is that if you have emailed

1588
01:16:45,479 --> 01:16:49,640
Speaker 1: with that person, Siri is indexing all of your emails

1589
01:16:49,880 --> 01:16:52,200
Speaker 1: and looking at all of the information in those emails,

1590
01:16:52,240 --> 01:16:54,759
Speaker 1: including people's phone numbers that they mentioned.

1591
01:16:54,760 --> 01:16:56,679
Speaker 2: So let's say I send you an email it says Hey,

1592
01:16:56,800 --> 01:16:58,600
Speaker 2: great to meet you. My name is Rich. Here's my

1593
01:16:58,640 --> 01:16:59,240
Speaker 2: phone number.

1594
01:17:00,120 --> 01:17:03,040
Speaker 1: Chat soon, and now I call your phone and it

1595
01:17:03,120 --> 01:17:05,000
Speaker 1: says and it comes from that number that I put

1596
01:17:05,000 --> 01:17:06,000
Speaker 1: in that email, and it says.

1597
01:17:05,840 --> 01:17:08,040
Speaker 2: Maybe this is Rich, And you go, how did it know?

1598
01:17:08,720 --> 01:17:11,800
Speaker 1: That's how it knows because it's looking and it's indexing

1599
01:17:11,880 --> 01:17:14,120
Speaker 1: everything in your email. So to set that up, you

1600
01:17:14,200 --> 01:17:16,719
Speaker 1: got to go into your settings, set up an email address,

1601
01:17:17,040 --> 01:17:20,840
Speaker 1: you know, whatever you use, Gmail, Yahoo, Aol, whatever, put

1602
01:17:20,840 --> 01:17:23,360
Speaker 1: that in there, and then you have to in the

1603
01:17:23,400 --> 01:17:27,479
Speaker 1: email settings or sorry, back in the main settings. You'll

1604
01:17:27,479 --> 01:17:30,760
Speaker 1: see one called Syrian Search, and then you scroll down

1605
01:17:30,800 --> 01:17:35,519
Speaker 1: to where it says mail m ail and you tap

1606
01:17:35,640 --> 01:17:38,559
Speaker 1: that and then it says while searching, and it says

1607
01:17:38,880 --> 01:17:41,160
Speaker 1: show search an app, show content and search, and that

1608
01:17:41,240 --> 01:17:44,960
Speaker 1: says suggestions, show an app, show on home screens, suggest app,

1609
01:17:45,040 --> 01:17:49,760
Speaker 1: suggest notifications. So and also learn from this app. So

1610
01:17:49,880 --> 01:17:51,920
Speaker 1: make sure all of those things are on and then

1611
01:17:51,960 --> 01:17:54,679
Speaker 1: the next time someone calls you and the numbers in there,

1612
01:17:55,160 --> 01:17:56,000
Speaker 1: you can find them.

1613
01:17:56,040 --> 01:17:56,200
Speaker 6: Now.

1614
01:17:56,200 --> 01:17:57,320
Speaker 1: The other way you can do it is you can

1615
01:17:57,360 --> 01:18:00,000
Speaker 1: actually just search. So you can go to your contact

1616
01:18:00,680 --> 01:18:04,479
Speaker 1: on the iPhone and you can search for someone that's

1617
01:18:04,520 --> 01:18:08,519
Speaker 1: in there and you should get a serious suggestion depending

1618
01:18:08,520 --> 01:18:11,559
Speaker 1: on whether they had put that information in their email.

1619
01:18:11,840 --> 01:18:14,040
Speaker 1: And you can also just swipe down from the top

1620
01:18:14,080 --> 01:18:19,000
Speaker 1: of your phone and searched there and it will give

1621
01:18:19,040 --> 01:18:21,960
Speaker 1: you serious suggestions as well. So it will you can

1622
01:18:22,000 --> 01:18:25,000
Speaker 1: scroll down and see contacts messages. I mean, it's really

1623
01:18:25,040 --> 01:18:28,640
Speaker 1: phenomenal what they're doing to get this information. But Sunshine

1624
01:18:28,640 --> 01:18:31,360
Speaker 1: Contacts is kind of like that same exact feature that

1625
01:18:31,479 --> 01:18:34,519
Speaker 1: Siri gives you, but it's cross platform and it works

1626
01:18:34,720 --> 01:18:37,000
Speaker 1: with all of your different email addresses and all of

1627
01:18:37,000 --> 01:18:40,360
Speaker 1: your contact books. It kind of brings everything all together,

1628
01:18:40,840 --> 01:18:44,280
Speaker 1: which is really really smart. So I really like that app,

1629
01:18:44,320 --> 01:18:46,840
Speaker 1: and it just recently became available on an Android as well.

1630
01:18:47,640 --> 01:18:49,599
Speaker 1: The other thing you can do is you can check

1631
01:18:49,600 --> 01:18:53,080
Speaker 1: a site like whitepages dot com, so you can do

1632
01:18:53,280 --> 01:18:56,200
Speaker 1: a reverse address search, so maybe you know the person's

1633
01:18:56,240 --> 01:19:01,639
Speaker 1: address and you can type that in there. The only

1634
01:19:01,680 --> 01:19:04,200
Speaker 1: thing I don't like about this is I'm actually opposed

1635
01:19:04,720 --> 01:19:06,960
Speaker 1: to kind of these sites in general because they're so

1636
01:19:07,000 --> 01:19:12,439
Speaker 1: annoying and they're just really like, not nice, and so

1637
01:19:12,680 --> 01:19:15,960
Speaker 1: I'm kind of loath to recommend using those. But if

1638
01:19:16,000 --> 01:19:18,120
Speaker 1: you're looking for an old friend, it could definitely help.

1639
01:19:18,160 --> 01:19:21,200
Speaker 1: There's a million of these different types of sites. They

1640
01:19:21,280 --> 01:19:24,160
Speaker 1: may charge you for the privilege of getting the phone

1641
01:19:24,200 --> 01:19:27,680
Speaker 1: number looking up someone that I know right now, and

1642
01:19:27,840 --> 01:19:29,840
Speaker 1: sure enough, it actually.

1643
01:19:29,520 --> 01:19:30,439
Speaker 2: Was completely free.

1644
01:19:30,560 --> 01:19:33,160
Speaker 1: So I just looked up someone by their address, It

1645
01:19:33,280 --> 01:19:35,599
Speaker 1: said who lives there, I click their name, and now

1646
01:19:35,600 --> 01:19:39,200
Speaker 1: I have their phone numbers at the house. Now, if

1647
01:19:39,200 --> 01:19:42,040
Speaker 1: you want their cell phone number, that's where they may

1648
01:19:42,240 --> 01:19:46,720
Speaker 1: charge you. Cell phone number looks to be a premium

1649
01:19:46,920 --> 01:19:51,160
Speaker 1: add on. It says unlock, full report and one time

1650
01:19:51,200 --> 01:19:55,680
Speaker 1: access nine ninety nine contact info five dollars. So apparently

1651
01:19:56,439 --> 01:19:58,800
Speaker 1: David a lot of people like to find people's phone numbers.

1652
01:19:58,840 --> 01:20:01,439
Speaker 1: So the address thing through whitepages dot com is pretty good. Now,

1653
01:20:01,479 --> 01:20:04,360
Speaker 1: whitepages dot com, I recommend them because I actually think

1654
01:20:04,360 --> 01:20:06,920
Speaker 1: they're like the least evil out of all of those

1655
01:20:06,960 --> 01:20:11,000
Speaker 1: like peoplefinder sites, because I believe at one point they're

1656
01:20:11,000 --> 01:20:14,640
Speaker 1: actually rooted in the actual like white pages, like the

1657
01:20:14,760 --> 01:20:18,000
Speaker 1: you know, the phone company actually like had a something

1658
01:20:18,000 --> 01:20:20,639
Speaker 1: to do with them. So let's see, they've been around

1659
01:20:20,680 --> 01:20:24,880
Speaker 1: since nineteen ninety seven, thirty million monthly customers.

1660
01:20:25,160 --> 01:20:25,519
Speaker 6: Wow.

1661
01:20:26,479 --> 01:20:29,000
Speaker 1: So anyway, whitepages dot com, if you want to find

1662
01:20:29,000 --> 01:20:33,080
Speaker 1: that Sunshine Contacts Contacts dot Google dot com, and also

1663
01:20:33,520 --> 01:20:38,280
Speaker 1: the Serie search. Okay, something I learned this week. If

1664
01:20:38,320 --> 01:20:42,240
Speaker 1: you have a Samsung Galaxy phone, one of my biggest

1665
01:20:42,240 --> 01:20:45,639
Speaker 1: issues with these devices is the way that the drawer

1666
01:20:45,720 --> 01:20:48,760
Speaker 1: of apps looks. On every other Android phone in the world,

1667
01:20:48,840 --> 01:20:51,799
Speaker 1: when you swipe up from the bottom, everything is vertical,

1668
01:20:52,120 --> 01:20:56,160
Speaker 1: but for some reason, Samsung does it horizontal and it

1669
01:20:56,240 --> 01:20:58,760
Speaker 1: really bugs me. And you can get a third party launcher,

1670
01:20:58,920 --> 01:21:02,040
Speaker 1: you can, you know all that, but you can actually

1671
01:21:02,160 --> 01:21:04,000
Speaker 1: change this through Samsung.

1672
01:21:04,040 --> 01:21:05,160
Speaker 2: They have a way to do this.

1673
01:21:05,240 --> 01:21:09,840
Speaker 1: So there's an app on Samsung called Goodlock Go d

1674
01:21:10,400 --> 01:21:14,720
Speaker 1: lock Lock good Lock. You can download this from the

1675
01:21:14,800 --> 01:21:18,840
Speaker 1: Samsung Galaxy Store on your phone. And what this app

1676
01:21:18,880 --> 01:21:21,519
Speaker 1: does is it lets you customize all kinds of things

1677
01:21:21,560 --> 01:21:24,400
Speaker 1: on your Samsung phone. But they make you download it

1678
01:21:24,439 --> 01:21:27,559
Speaker 1: separately because some of it's experimental, some of it is

1679
01:21:27,600 --> 01:21:29,680
Speaker 1: stuff that you wouldn't typically get because they want to

1680
01:21:29,720 --> 01:21:32,000
Speaker 1: keep these phones kind of simple. But they also want

1681
01:21:32,040 --> 01:21:35,439
Speaker 1: to give you some power kind of power options, and

1682
01:21:35,479 --> 01:21:37,439
Speaker 1: so a lot of these power options are inside the

1683
01:21:37,439 --> 01:21:41,479
Speaker 1: Goodlock app. And so you download this app and then

1684
01:21:41,520 --> 01:21:45,479
Speaker 1: there's a tab called Makeup and you select that and

1685
01:21:45,520 --> 01:21:48,680
Speaker 1: then there's a home up module and it's I know,

1686
01:21:48,840 --> 01:21:53,439
Speaker 1: home up. Get it home up, So you download that,

1687
01:21:54,240 --> 01:21:56,920
Speaker 1: enable the Home up and then you tap home screen

1688
01:21:57,680 --> 01:22:02,240
Speaker 1: and then there's an option for the app list that's enabled,

1689
01:22:02,240 --> 01:22:04,679
Speaker 1: so get it apps list, and then.

1690
01:22:04,520 --> 01:22:06,240
Speaker 2: Once you enable that your app drawer.

1691
01:22:06,280 --> 01:22:08,600
Speaker 1: And I know this sounds very complicated, but all this

1692
01:22:08,760 --> 01:22:11,960
Speaker 1: is doing is making it so that on your Android phone,

1693
01:22:11,960 --> 01:22:15,760
Speaker 1: on your Samsung, instead of when you swipe up the

1694
01:22:15,800 --> 01:22:17,840
Speaker 1: apps are all you have to then swipe left and

1695
01:22:17,920 --> 01:22:20,000
Speaker 1: right to scroll through your apps. All you can do

1696
01:22:20,040 --> 01:22:23,080
Speaker 1: now is scroll up. It is a glorious thing and

1697
01:22:23,240 --> 01:22:25,439
Speaker 1: is a small change. It came out earlier this year,

1698
01:22:25,840 --> 01:22:28,800
Speaker 1: but to me, that is like the biggest issue I

1699
01:22:28,800 --> 01:22:32,160
Speaker 1: had with Samsung devices was how that drawer worked. And

1700
01:22:32,439 --> 01:22:34,800
Speaker 1: this is so much easier, It's so much better. It's

1701
01:22:34,880 --> 01:22:36,719
Speaker 1: just so much more the way I use a phone.

1702
01:22:37,240 --> 01:22:39,519
Speaker 1: So definitely check out the good lock app. There's a

1703
01:22:39,560 --> 01:22:41,439
Speaker 1: whole bunch of things you can do through that app.

1704
01:22:41,760 --> 01:22:43,800
Speaker 1: You can change your lock screen, you can change your

1705
01:22:43,800 --> 01:22:46,120
Speaker 1: home screen, there's so many little like tweaks you can do.

1706
01:22:46,640 --> 01:22:50,240
Speaker 1: So definitely do that. Let's see what else do I do?

1707
01:22:50,320 --> 01:22:52,360
Speaker 1: I don't have enough time to go through anything else.

1708
01:22:52,400 --> 01:22:55,439
Speaker 1: But I will tell you one other thing. I'll just

1709
01:22:55,520 --> 01:22:57,120
Speaker 1: tell you the phone number Triple eight rich one on

1710
01:22:57,200 --> 01:22:59,880
Speaker 1: one eight eight eight seven four to two four to.

1711
01:22:59,760 --> 01:23:01,200
Speaker 2: One zero one.

1712
01:23:01,560 --> 01:23:03,240
Speaker 1: Uh, give me a call if you have a question

1713
01:23:03,280 --> 01:23:06,759
Speaker 1: about technology. My name is Rich d'muro. You are listening

1714
01:23:06,760 --> 01:23:12,679
Speaker 1: to Rich on Tech. Welcome back to Rich on Tech.

1715
01:23:12,800 --> 01:23:15,920
Speaker 1: Rich DeMuro here at Triple A rich one O one

1716
01:23:16,120 --> 01:23:20,479
Speaker 1: eight eight eight seven four to two four one zero one.

1717
01:23:20,560 --> 01:23:25,480
Speaker 1: Coming up next. Uh, We've got the guy on TikTok

1718
01:23:25,560 --> 01:23:29,360
Speaker 1: and Instagram who is always handing out those iPhone tricks.

1719
01:23:29,400 --> 01:23:33,640
Speaker 1: I guarantee you didn't know about it goes by consanity.

1720
01:23:34,120 --> 01:23:37,719
Speaker 1: He's coming up on the show shortly. Right after the break,

1721
01:23:37,800 --> 01:23:40,599
Speaker 1: Let's get to Liz and riverside. Liz, you're on with Rich.

1722
01:23:42,080 --> 01:23:42,679
Speaker 5: Hi. Rich.

1723
01:23:43,920 --> 01:23:45,680
Speaker 3: Well, my question is.

1724
01:23:48,240 --> 01:23:50,879
Speaker 10: My husband passed away a few months ago, and.

1725
01:23:50,760 --> 01:23:54,360
Speaker 1: I sorry to hear that's.

1726
01:23:53,360 --> 01:23:58,840
Speaker 10: That's that's okay, But he was a techie and I

1727
01:23:59,040 --> 01:24:06,000
Speaker 10: have desktop and laptop and I want to get rid

1728
01:24:06,040 --> 01:24:08,840
Speaker 10: of them, but I want to make sure that our

1729
01:24:09,360 --> 01:24:13,760
Speaker 10: information is secured off of them. So what else do

1730
01:24:13,840 --> 01:24:16,519
Speaker 10: I take out of them besides the hard drive?

1731
01:24:18,280 --> 01:24:18,559
Speaker 2: Well?

1732
01:24:19,840 --> 01:24:21,560
Speaker 10: Is there anything else? I need to take out of

1733
01:24:21,600 --> 01:24:24,439
Speaker 10: them before I like donate them or give them away,

1734
01:24:25,240 --> 01:24:28,160
Speaker 10: just so that it doesn't have our information.

1735
01:24:29,600 --> 01:24:32,160
Speaker 2: So you've already taken out the hard drives.

1736
01:24:31,840 --> 01:24:34,120
Speaker 10: Well not yet, okay, but I know how to.

1737
01:24:34,360 --> 01:24:38,800
Speaker 1: Oh okay, okay, Well if you're if you're taking out

1738
01:24:38,800 --> 01:24:40,560
Speaker 1: the hard drives, I think that's the important part. I

1739
01:24:40,560 --> 01:24:42,479
Speaker 1: don't think there's anything else inside there that you would

1740
01:24:42,520 --> 01:24:47,519
Speaker 1: need to remove, anything like RAM or system memory is

1741
01:24:47,520 --> 01:24:51,240
Speaker 1: not really going to hold any personal data. So the

1742
01:24:51,560 --> 01:24:54,080
Speaker 1: hard drive is really the key to the kingdom there,

1743
01:24:54,120 --> 01:24:58,120
Speaker 1: so I would definitely remove that. And what do you

1744
01:24:58,160 --> 01:24:59,600
Speaker 1: plan to do with these drives?

1745
01:25:02,000 --> 01:25:05,320
Speaker 10: So after, you know, before I take them, mad, I'm

1746
01:25:05,320 --> 01:25:08,840
Speaker 10: gonna you know, take pictures, you know, like pictures or

1747
01:25:08,920 --> 01:25:12,960
Speaker 10: videos or anything like that. That would be sincemental to me.

1748
01:25:13,800 --> 01:25:16,080
Speaker 10: But after that, I don't know.

1749
01:25:15,640 --> 01:25:15,920
Speaker 2: Okay.

1750
01:25:17,120 --> 01:25:21,839
Speaker 1: So there are various software programs that will format these drives.

1751
01:25:22,000 --> 01:25:25,280
Speaker 1: I think that they are kind of a pain and

1752
01:25:25,560 --> 01:25:29,080
Speaker 1: too long, and it's just a it's a process. So

1753
01:25:29,240 --> 01:25:32,160
Speaker 1: what I would recommend is once you remove these drives,

1754
01:25:32,520 --> 01:25:35,320
Speaker 1: and are these all desktops or some of them laptops?

1755
01:25:36,439 --> 01:25:36,840
Speaker 2: Oh wow?

1756
01:25:36,920 --> 01:25:39,040
Speaker 1: And so the laptops you're able to remove those drives

1757
01:25:39,040 --> 01:25:44,000
Speaker 1: from there too. Yeah, okay, okay, so you're a bit

1758
01:25:44,040 --> 01:25:47,000
Speaker 1: of a tech of yourself too, huh.

1759
01:25:47,080 --> 01:25:50,920
Speaker 10: I I try it, you know, take my way through it.

1760
01:25:52,800 --> 01:25:53,920
Speaker 2: Well, I would.

1761
01:25:53,960 --> 01:25:55,920
Speaker 1: I think that the easiest way to get once you

1762
01:25:55,960 --> 01:25:58,320
Speaker 1: get everything off of these drives, so you know, the

1763
01:25:58,360 --> 01:26:01,680
Speaker 1: process would be go through and maybe wait, you know,

1764
01:26:01,760 --> 01:26:03,320
Speaker 1: if I were you, I you know, you said this

1765
01:26:03,360 --> 01:26:04,840
Speaker 1: has only been a couple of months, Maybe wait a

1766
01:26:04,880 --> 01:26:07,799
Speaker 1: couple of months, just because it may be too painful,

1767
01:26:07,920 --> 01:26:10,760
Speaker 1: or it may not be the it's it's it might

1768
01:26:10,800 --> 01:26:12,800
Speaker 1: be tough to do this, you know, to go through

1769
01:26:12,840 --> 01:26:14,160
Speaker 1: and you know you're gonna be looking at some of

1770
01:26:14,160 --> 01:26:16,519
Speaker 1: these videos and photos. You may want to wait a

1771
01:26:16,560 --> 01:26:18,880
Speaker 1: little bit just to let, you know, let yourself grieve

1772
01:26:18,920 --> 01:26:22,559
Speaker 1: a bit. But when that's done, and when you can,

1773
01:26:22,640 --> 01:26:24,120
Speaker 1: you know, get to a place where you feel like

1774
01:26:24,160 --> 01:26:26,760
Speaker 1: you can tackle this project, you know, go through, get

1775
01:26:26,760 --> 01:26:28,559
Speaker 1: the videos off of there. I would put them in

1776
01:26:28,640 --> 01:26:31,559
Speaker 1: something like a Google Photos and that way it'll organize

1777
01:26:31,600 --> 01:26:34,519
Speaker 1: them by people in places and things and you can

1778
01:26:34,560 --> 01:26:37,240
Speaker 1: easily search them later. Once you have that all out

1779
01:26:37,280 --> 01:26:39,920
Speaker 1: of there, take the drives out and I personally would

1780
01:26:39,920 --> 01:26:42,280
Speaker 1: bring them to a hard drive shredding facility.

1781
01:26:42,320 --> 01:26:42,920
Speaker 2: Have you heard of this?

1782
01:26:44,080 --> 01:26:47,360
Speaker 1: No? Yeah, So there are places that you can take

1783
01:26:47,439 --> 01:26:49,000
Speaker 1: them and I've seen this in action.

1784
01:26:49,640 --> 01:26:52,600
Speaker 2: Are you in your in River? We're you're in Riverside.

1785
01:26:53,560 --> 01:26:58,439
Speaker 1: So look up hard drive shredding Riverside and see if

1786
01:26:58,439 --> 01:27:00,280
Speaker 1: you find a place, and make sure you find a

1787
01:27:00,280 --> 01:27:03,000
Speaker 1: place that lets you see them being shred. So for

1788
01:27:03,240 --> 01:27:05,120
Speaker 1: ten bucks, I think it was ten or twenty dollars,

1789
01:27:05,240 --> 01:27:08,120
Speaker 1: they will shred these in front of you. So you

1790
01:27:08,200 --> 01:27:10,600
Speaker 1: get to watch these drives get shred and so you

1791
01:27:10,720 --> 01:27:13,640
Speaker 1: know that they are not going to be There's no

1792
01:27:13,760 --> 01:27:16,559
Speaker 1: data that could be recovered off of these drives, but

1793
01:27:17,120 --> 01:27:18,960
Speaker 1: that's probably the easiest. Now, if you have a friend

1794
01:27:18,960 --> 01:27:20,920
Speaker 1: that can drill some holes through the drives and you

1795
01:27:20,920 --> 01:27:22,439
Speaker 1: know you want to have some fun doing it that way,

1796
01:27:22,439 --> 01:27:25,439
Speaker 1: you could probably do that as well. But that's a

1797
01:27:25,439 --> 01:27:27,760
Speaker 1: little bit more hands on, a little bit more. You know,

1798
01:27:27,840 --> 01:27:29,960
Speaker 1: you need to know some that knows how to do that.

1799
01:27:30,000 --> 01:27:32,000
Speaker 1: You got to put the drive in avice all that

1800
01:27:32,040 --> 01:27:34,880
Speaker 1: good stuff. But if you find a hard drive shredding company,

1801
01:27:34,920 --> 01:27:38,800
Speaker 1: it's like an e waste recycling company. Usually they have

1802
01:27:38,840 --> 01:27:41,480
Speaker 1: these industrial machines that you know a lot of corporations

1803
01:27:41,520 --> 01:27:43,000
Speaker 1: will come to them with a bunch of drives. They

1804
01:27:43,040 --> 01:27:46,360
Speaker 1: need them shredded, they will do that. So how does

1805
01:27:46,400 --> 01:27:47,679
Speaker 1: that sounds? That sound like a good.

1806
01:27:47,479 --> 01:27:50,040
Speaker 11: Solution, That sounds like an excellent So.

1807
01:27:52,240 --> 01:27:55,320
Speaker 1: I still I'll be honest, Liz, I still have a

1808
01:27:55,360 --> 01:27:57,920
Speaker 1: couple of hard drives from old computers that have been

1809
01:27:57,920 --> 01:28:00,840
Speaker 1: sitting in my place for about maybe ten years now,

1810
01:28:01,280 --> 01:28:04,360
Speaker 1: because I did bring I did bring one or two

1811
01:28:04,439 --> 01:28:06,519
Speaker 1: to this hard drive place. We did a story for TV.

1812
01:28:06,640 --> 01:28:08,880
Speaker 1: I did bring one or two and it was fun

1813
01:28:08,920 --> 01:28:10,960
Speaker 1: to watch them get shredded. But I need to bring

1814
01:28:11,000 --> 01:28:13,880
Speaker 1: them back because that's the most guaranteed way. Actually, I

1815
01:28:13,880 --> 01:28:15,439
Speaker 1: have my father in law. I've been meaning to do

1816
01:28:15,479 --> 01:28:17,080
Speaker 1: it with him with the with the drill, but you

1817
01:28:17,160 --> 01:28:19,000
Speaker 1: got to drill in a certain place, you know, to

1818
01:28:19,000 --> 01:28:21,840
Speaker 1: like make sure, so you got to cover your eyes,

1819
01:28:21,880 --> 01:28:24,240
Speaker 1: you know, all that kind of stuff. You know, don't

1820
01:28:24,280 --> 01:28:26,880
Speaker 1: want a piece of drive flinging into your face, you

1821
01:28:26,880 --> 01:28:27,320
Speaker 1: know what I mean?

1822
01:28:28,200 --> 01:28:29,000
Speaker 3: Absolutely?

1823
01:28:29,400 --> 01:28:32,840
Speaker 10: Yeah, no, And that that I've never heard of, So

1824
01:28:33,280 --> 01:28:37,000
Speaker 10: that's exce it. And I had been concerns about the

1825
01:28:37,080 --> 01:28:41,719
Speaker 10: SIM memory and stuff like that, so that helps knowing

1826
01:28:41,760 --> 01:28:42,040
Speaker 10: that it.

1827
01:28:42,040 --> 01:28:45,200
Speaker 2: Just were you talking about cell phones as well.

1828
01:28:46,320 --> 01:28:48,160
Speaker 1: No, okay, so I was gonna say, if it's a

1829
01:28:48,160 --> 01:28:50,160
Speaker 1: cell phone, you know there is if there was a

1830
01:28:50,160 --> 01:28:52,040
Speaker 1: SIM card and there were some contacts. You know, the

1831
01:28:52,080 --> 01:28:56,240
Speaker 1: older cell phones stored contacts on the sim cards sometimes,

1832
01:28:56,240 --> 01:28:57,960
Speaker 1: so you could, you know, you want to take that

1833
01:28:57,960 --> 01:29:00,000
Speaker 1: out of the phone as well. Now phones are prett

1834
01:29:00,240 --> 01:29:02,920
Speaker 1: easy because the built in formatting is very very simple.

1835
01:29:02,960 --> 01:29:05,439
Speaker 1: The factory restart, you could do that a couple times

1836
01:29:05,439 --> 01:29:07,800
Speaker 1: and erase all the data. But the hard drives they're

1837
01:29:07,840 --> 01:29:11,240
Speaker 1: definitely tricky. There are programs if you if you want

1838
01:29:11,240 --> 01:29:15,280
Speaker 1: to look into the programs. The big program is called

1839
01:29:15,439 --> 01:29:19,040
Speaker 1: Derek's Boot and Nuke, and so that is the big one.

1840
01:29:19,040 --> 01:29:22,400
Speaker 1: It's called DBAN for sure, and so Dban if you

1841
01:29:22,400 --> 01:29:24,160
Speaker 1: have a friend that's really techy and you want to

1842
01:29:24,200 --> 01:29:26,880
Speaker 1: kind of go down that line, you can look into DMan.

1843
01:29:27,040 --> 01:29:30,519
Speaker 1: But great question. Lots of ways to do this stuff. Basically,

1844
01:29:30,520 --> 01:29:32,559
Speaker 1: you want to rewrite the drive with lots of zeros

1845
01:29:32,560 --> 01:29:35,800
Speaker 1: in one so that nobody can retrieve the data on it.

1846
01:29:36,120 --> 01:29:39,439
Speaker 1: A simple format doesn't always do that. Thanks for the call.

1847
01:29:39,600 --> 01:29:42,400
Speaker 1: Is coming up next We're going to talk iPhone tips

1848
01:29:42,479 --> 01:29:49,000
Speaker 1: and tricks right here on rich on Tech Welcome back

1849
01:29:49,080 --> 01:29:52,200
Speaker 1: to rich On Tech. Rich DeMuro here hanging out with you,

1850
01:29:52,479 --> 01:29:56,840
Speaker 1: talking technology. I know this is Matchbox twenty, but is

1851
01:29:56,880 --> 01:30:00,160
Speaker 1: this This isn't push right, this is three am okay,

1852
01:30:00,640 --> 01:30:02,320
Speaker 1: because I don't want to give away too much about

1853
01:30:02,320 --> 01:30:06,080
Speaker 1: the Barbie movie. But a Matchbox twenty song played a

1854
01:30:06,160 --> 01:30:09,120
Speaker 1: role in that movie. Which is I think it was?

1855
01:30:09,120 --> 01:30:12,240
Speaker 1: Was it match right now? I'm confusing my movies. Maybe

1856
01:30:12,240 --> 01:30:15,680
Speaker 1: it was it there? Anyway, Yeah, I saw the Barbie movie,

1857
01:30:15,880 --> 01:30:16,719
Speaker 1: me and the rest.

1858
01:30:16,479 --> 01:30:21,680
Speaker 2: Of the world. Uh uh. Producer Bobo has not seen it.

1859
01:30:21,800 --> 01:30:23,599
Speaker 2: Not everyone's seen it. I mean, but a.

1860
01:30:23,560 --> 01:30:26,519
Speaker 1: Lot we'll see. I mean, everyone has different thoughts in

1861
01:30:26,520 --> 01:30:29,719
Speaker 1: that movie. Anyway, we're not here to talk Barbie. Visible

1862
01:30:29,920 --> 01:30:35,720
Speaker 1: by Verizon dropped prices. What everyone's raising prices? How did

1863
01:30:35,720 --> 01:30:40,960
Speaker 1: they drop prices? So Visible is owned by Verizon. This

1864
01:30:41,000 --> 01:30:46,519
Speaker 1: is what's called their MVNO Mobile Virtual Network Operator. But

1865
01:30:46,520 --> 01:30:50,200
Speaker 1: it's funny because they're actually owned by Verizon. They set

1866
01:30:50,280 --> 01:30:55,320
Speaker 1: up a secondary cellular company that was mainly aimed towards

1867
01:30:55,360 --> 01:30:58,559
Speaker 1: like millennials and people that wanted to do everything online.

1868
01:30:58,880 --> 01:30:59,879
Speaker 2: So there's no stores.

1869
01:31:00,479 --> 01:31:04,200
Speaker 1: The advertising is all sort of aimed at a certain demographic,

1870
01:31:04,280 --> 01:31:07,720
Speaker 1: you know, maybe the younger person, and it's people who

1871
01:31:08,320 --> 01:31:11,719
Speaker 1: you know, they just want an inexpensive cell phone service

1872
01:31:11,800 --> 01:31:13,840
Speaker 1: and it delivers. We did a story with them when

1873
01:31:13,840 --> 01:31:16,960
Speaker 1: they first came out, interviewed the guy who runs it,

1874
01:31:17,040 --> 01:31:21,120
Speaker 1: and it does what it says now. It debuted in

1875
01:31:21,600 --> 01:31:24,840
Speaker 1: twenty eighteen with a forty dollars a month's unlimited plan,

1876
01:31:24,840 --> 01:31:27,040
Speaker 1: which I thought was amazing. But now they have a

1877
01:31:27,160 --> 01:31:32,240
Speaker 1: twenty five dollars unlimited plan. So here's the thing. You

1878
01:31:32,320 --> 01:31:34,080
Speaker 1: have to have a phone that's compatible, which means it

1879
01:31:34,120 --> 01:31:37,120
Speaker 1: has to be compatible with Verizon. But if you have

1880
01:31:37,200 --> 01:31:39,360
Speaker 1: that and you want the Verizon network at twenty five

1881
01:31:39,400 --> 01:31:41,000
Speaker 1: dollars a month, you can get it. I mean, it's

1882
01:31:41,080 --> 01:31:45,479
Speaker 1: really really inexpensive. Now the twenty five dollars plan is

1883
01:31:45,560 --> 01:31:51,160
Speaker 1: pretty basic. So it's unlimited calls, unlimited texts, and let's

1884
01:31:51,160 --> 01:31:53,719
Speaker 1: see what else. You don't get the five G Ultra

1885
01:31:53,800 --> 01:31:56,280
Speaker 1: wide bands. You don't get their their fastest five G,

1886
01:31:56,400 --> 01:31:58,840
Speaker 1: but you still get five G access. Now, if you

1887
01:31:58,880 --> 01:32:00,559
Speaker 1: want that, you have to get the fun A Visible

1888
01:32:00,600 --> 01:32:02,840
Speaker 1: Plus plan, which is forty five dollars a month. They

1889
01:32:02,840 --> 01:32:05,760
Speaker 1: actually raise the plan price on the high end plan

1890
01:32:05,880 --> 01:32:07,879
Speaker 1: and dropped it on the low end plan. But anyway,

1891
01:32:08,080 --> 01:32:10,120
Speaker 1: I tell you all this because if you're looking for

1892
01:32:10,200 --> 01:32:13,400
Speaker 1: an inexpensive mobile service, twenty five dollars a month for

1893
01:32:13,479 --> 01:32:17,559
Speaker 1: unlimited is pretty good, and I think they're gonna you know,

1894
01:32:17,920 --> 01:32:20,880
Speaker 1: Mint Mobile I also really like, and they have an

1895
01:32:20,960 --> 01:32:24,320
Speaker 1: unlimited service for I think it's like thirty dollars a month,

1896
01:32:24,960 --> 01:32:27,920
Speaker 1: and so I wonder if they're gonna have to change

1897
01:32:28,280 --> 01:32:31,439
Speaker 1: to twenty five because of this. Mint Mobile is also

1898
01:32:31,479 --> 01:32:33,720
Speaker 1: pretty good. So when people tell you have to have

1899
01:32:33,800 --> 01:32:37,000
Speaker 1: like the big major like T Mobile, Verizon, AT and T,

1900
01:32:37,280 --> 01:32:37,759
Speaker 1: you don't.

1901
01:32:38,400 --> 01:32:39,439
Speaker 2: You can get by.

1902
01:32:39,320 --> 01:32:42,519
Speaker 1: With one of these smaller carriers that they don't have

1903
01:32:42,520 --> 01:32:44,920
Speaker 1: all the marketing, they don't have all the you know,

1904
01:32:45,040 --> 01:32:47,800
Speaker 1: the perks, like you know, the free Netflix and things

1905
01:32:47,840 --> 01:32:49,920
Speaker 1: like that. But you're just getting your service for a

1906
01:32:50,000 --> 01:32:53,719
Speaker 1: much lower price. So definitely don't discount these things. Visible

1907
01:32:53,760 --> 01:32:56,320
Speaker 1: twenty five dollars a month, they just lowered that price

1908
01:32:56,360 --> 01:32:57,560
Speaker 1: from thirty.

1909
01:32:57,960 --> 01:32:58,519
Speaker 2: I got to tell you.

1910
01:32:58,520 --> 01:33:02,800
Speaker 1: About this scam that involved QR codes that lets you

1911
01:33:02,840 --> 01:33:06,000
Speaker 1: pay for parking. This is from the Better Business Bureau

1912
01:33:06,040 --> 01:33:10,280
Speaker 1: scam tracker. They're seeing an influx of reports about these scams.

1913
01:33:10,760 --> 01:33:12,840
Speaker 1: Have you been to a parking lot lately, there's not

1914
01:33:12,880 --> 01:33:15,400
Speaker 1: even an attendant anymore. It's just a machine that lets

1915
01:33:15,439 --> 01:33:18,160
Speaker 1: you pay. Or there's a QR code that says, hey

1916
01:33:18,200 --> 01:33:21,200
Speaker 1: scan to pay for parking here, and now that because

1917
01:33:21,200 --> 01:33:22,800
Speaker 1: we've all gone through the pandemic, we know how to

1918
01:33:22,880 --> 01:33:25,439
Speaker 1: use QR codes. You say, oh, I'll try that. You

1919
01:33:25,479 --> 01:33:27,479
Speaker 1: scan the QR code, you pay for your parking. But

1920
01:33:27,520 --> 01:33:30,920
Speaker 1: guess what, it's a bogus QR code. It's all a scam.

1921
01:33:31,240 --> 01:33:33,320
Speaker 1: They're trying to get you to scan the code pay

1922
01:33:33,360 --> 01:33:35,960
Speaker 1: for parking, but you're actually just handing your credit card

1923
01:33:36,040 --> 01:33:40,120
Speaker 1: over to the scammers. And yeah, I mean it makes

1924
01:33:40,160 --> 01:33:43,559
Speaker 1: total sense. This is almost like the perfect scam, because

1925
01:33:43,600 --> 01:33:46,559
Speaker 1: how would you know I pay for parking this way?

1926
01:33:46,600 --> 01:33:49,880
Speaker 1: The other day I was in downtown and I scanned

1927
01:33:49,880 --> 01:33:51,760
Speaker 1: a QR code at the box and I paid for

1928
01:33:51,800 --> 01:33:55,360
Speaker 1: my parking. Now I could tell it was legit because

1929
01:33:55,560 --> 01:34:00,880
Speaker 1: it was legitimate, and so I knew it because I

1930
01:34:00,880 --> 01:34:02,760
Speaker 1: think it was like park Whiz or something like that.

1931
01:34:03,040 --> 01:34:05,479
Speaker 1: But if you see something weird, like some weird company

1932
01:34:05,560 --> 01:34:07,400
Speaker 1: or something you don't really understand, or it looks like

1933
01:34:07,439 --> 01:34:11,679
Speaker 1: an odd URL, do not use it, don't pay, don't

1934
01:34:11,840 --> 01:34:15,280
Speaker 1: try it, and don't get scammed. So again, if you

1935
01:34:15,360 --> 01:34:17,640
Speaker 1: see a QR code near a parking spot, just be

1936
01:34:17,880 --> 01:34:21,920
Speaker 1: on alert. It's probably legit, but it may not be.

1937
01:34:22,600 --> 01:34:24,960
Speaker 1: So how do you protect yourself? Pay for parking directly

1938
01:34:25,000 --> 01:34:28,120
Speaker 1: through the meter or through the scanning box, sorry, the

1939
01:34:28,120 --> 01:34:29,880
Speaker 1: credit card box like you know sometimes they have like

1940
01:34:29,920 --> 01:34:30,559
Speaker 1: a box there.

1941
01:34:31,160 --> 01:34:33,639
Speaker 2: Do that. Watch out for the links.

1942
01:34:33,680 --> 01:34:35,720
Speaker 1: If the QR code says it's going to open a

1943
01:34:35,840 --> 01:34:38,840
Speaker 1: shortened URL, make sure you know where it's bringing you

1944
01:34:38,880 --> 01:34:44,320
Speaker 1: to and look for any evidence of tampering. So if

1945
01:34:44,720 --> 01:34:46,679
Speaker 1: you know they put these QR codes, just make sure

1946
01:34:46,720 --> 01:34:49,760
Speaker 1: that it's like a sticker that's legitimate. I guess if

1947
01:34:49,760 --> 01:34:51,479
Speaker 1: it looks like a sticker that's just been placed there

1948
01:34:51,479 --> 01:34:54,599
Speaker 1: by someone random print it out, then maybe don't use it.

1949
01:34:55,680 --> 01:34:58,920
Speaker 1: They also have some apps that may scan the QR

1950
01:34:59,000 --> 01:35:01,599
Speaker 1: code that you're scanning from malicious software. I know that

1951
01:35:01,840 --> 01:35:03,680
Speaker 1: if you use something like Google Chrome, it's going to

1952
01:35:03,840 --> 01:35:05,599
Speaker 1: scan the link that you're going to to make sure

1953
01:35:05,640 --> 01:35:08,880
Speaker 1: it's okay, but it may not catch everything, so you

1954
01:35:08,880 --> 01:35:10,320
Speaker 1: do have to be on your own guard. The other

1955
01:35:10,360 --> 01:35:12,560
Speaker 1: thing I would add to this is that if you

1956
01:35:12,600 --> 01:35:16,080
Speaker 1: use something like Apple pay or Google Pay, the bogus

1957
01:35:16,280 --> 01:35:18,560
Speaker 1: companies are probably not going to be set up for

1958
01:35:18,640 --> 01:35:20,960
Speaker 1: Google Pay or Apple Pay. I could be wrong, but

1959
01:35:21,200 --> 01:35:24,080
Speaker 1: I would just I would try to use that because

1960
01:35:24,080 --> 01:35:28,639
Speaker 1: that'll put one more barrier between you and the actual

1961
01:35:28,760 --> 01:35:32,120
Speaker 1: bogus payment, so or the scam artist. I should say,

1962
01:35:34,120 --> 01:35:37,680
Speaker 1: let's go to let's see we've got Nina. Nina's in

1963
01:35:37,800 --> 01:35:39,719
Speaker 1: San Bernardino. Nina, you're on with Rich.

1964
01:35:40,680 --> 01:35:43,519
Speaker 8: Hi just have a quick question on tech challenges.

1965
01:35:43,600 --> 01:35:46,240
Speaker 1: I have to tell you I love the tech challenge

1966
01:35:46,280 --> 01:35:48,200
Speaker 1: because that's why I get to keep this show.

1967
01:35:49,800 --> 01:35:54,639
Speaker 8: Well, anyway, I have a laptop Dell. It's about six

1968
01:35:54,760 --> 01:35:58,280
Speaker 8: or seven years old and it's flows. But anyway, my

1969
01:35:58,439 --> 01:36:03,679
Speaker 8: question is about two weeks ago it started micro Edge.

1970
01:36:04,160 --> 01:36:07,400
Speaker 8: Microsoft seems to want me to use it use their email,

1971
01:36:08,160 --> 01:36:11,760
Speaker 8: So I I use the X close it down and

1972
01:36:11,800 --> 01:36:15,920
Speaker 8: then I'm able to hit my icon on Google and

1973
01:36:16,280 --> 01:36:18,920
Speaker 8: my email will outlook.

1974
01:36:18,520 --> 01:36:19,080
Speaker 5: Will come up.

1975
01:36:19,640 --> 01:36:24,519
Speaker 8: Well, about last week I got an error. It says

1976
01:36:24,640 --> 01:36:30,679
Speaker 8: error refreshed. So I found out that five I'm sorry

1977
01:36:30,800 --> 01:36:34,960
Speaker 8: f five refreshing or if I clicked my right.

1978
01:36:36,439 --> 01:36:41,360
Speaker 1: No and you go, yeah, yeah, you could control command

1979
01:36:41,520 --> 01:36:42,160
Speaker 1: will also.

1980
01:36:41,960 --> 01:36:46,280
Speaker 8: Do it okay, but also right now, all it does

1981
01:36:46,360 --> 01:36:50,400
Speaker 8: is error. Does that mean that Microsoft is Microsoft Edge

1982
01:36:50,400 --> 01:36:54,280
Speaker 8: really wants me use for my email? Is that what

1983
01:36:54,320 --> 01:36:58,759
Speaker 8: that means that they're trying to encourage me? Or should

1984
01:36:58,760 --> 01:37:00,960
Speaker 8: I take it into No?

1985
01:37:01,160 --> 01:37:03,840
Speaker 1: I use, I use UH. I use Outlook every single

1986
01:37:03,920 --> 01:37:07,280
Speaker 1: day on Chrome. So it sounds like there's an issue

1987
01:37:07,320 --> 01:37:10,040
Speaker 1: with the just the u r L. So if you

1988
01:37:10,160 --> 01:37:13,719
Speaker 1: refresh that page it should come back, close down Chrome

1989
01:37:13,880 --> 01:37:15,720
Speaker 1: and then reopen it and see if that does it.

1990
01:37:16,640 --> 01:37:18,680
Speaker 1: The other thing is just manually go to the u

1991
01:37:18,840 --> 01:37:22,240
Speaker 1: r L and type in Outlook dot office dot com

1992
01:37:22,680 --> 01:37:26,799
Speaker 1: and that should bring you to your mail box. Your inbox.

1993
01:37:26,840 --> 01:37:32,519
Speaker 1: You're talking about Outlook email right, yes, and you're yep,

1994
01:37:32,680 --> 01:37:37,479
Speaker 1: it's Outlook dot office dot com. And so I will

1995
01:37:37,520 --> 01:37:41,360
Speaker 1: tell you because I use this on my computer all

1996
01:37:41,400 --> 01:37:44,120
Speaker 1: the time. I have many many problems with it. Sometimes

1997
01:37:44,120 --> 01:37:47,280
Speaker 1: it loads, sometimes it doesn't. Sometimes I get kicked out.

1998
01:37:47,320 --> 01:37:49,800
Speaker 1: Sometimes I got to relog in. So I think what

1999
01:37:49,960 --> 01:37:51,760
Speaker 1: happened is you got logged out and you need to

2000
01:37:51,800 --> 01:37:54,360
Speaker 1: log back in. And so if you go to Outlook

2001
01:37:54,400 --> 01:37:56,280
Speaker 1: dot office dot com, does that bring it back up?

2002
01:37:56,320 --> 01:37:57,519
Speaker 2: Have you been able to type that in?

2003
01:37:58,600 --> 01:38:03,320
Speaker 8: Well? Right now it's telling me total I don't know

2004
01:38:03,600 --> 01:38:05,640
Speaker 8: it's a PC tune up. I don't know.

2005
01:38:05,920 --> 01:38:10,640
Speaker 2: Oh, okay, Well in that case, hold on, May I.

2006
01:38:10,120 --> 01:38:12,040
Speaker 8: Try it and then I can pull you back next week.

2007
01:38:12,200 --> 01:38:14,599
Speaker 1: Yeah, but if you if it's saying PC tune up, this,

2008
01:38:14,600 --> 01:38:15,439
Speaker 1: this sounds like you.

2009
01:38:15,320 --> 01:38:18,280
Speaker 2: Have some malware on your machine. So are you using

2010
01:38:18,360 --> 01:38:19,040
Speaker 2: Google Chrome?

2011
01:38:20,400 --> 01:38:20,599
Speaker 5: Yes?

2012
01:38:20,760 --> 01:38:21,439
Speaker 2: Okay, So I.

2013
01:38:21,560 --> 01:38:25,439
Speaker 8: Also acape that just said that everything's.

2014
01:38:25,040 --> 01:38:27,840
Speaker 1: Okay, Well yes, but you could still have malware, so

2015
01:38:28,439 --> 01:38:29,520
Speaker 1: you could have an extension.

2016
01:38:29,840 --> 01:38:31,760
Speaker 2: I want you to Are you on Chrome right now?

2017
01:38:32,920 --> 01:38:36,240
Speaker 8: Well, right now, it's tune up and it's going total

2018
01:38:36,280 --> 01:38:38,480
Speaker 8: defense and it's updating and installing.

2019
01:38:38,560 --> 01:38:39,200
Speaker 3: So I don't know.

2020
01:38:39,160 --> 01:38:39,759
Speaker 8: What that means.

2021
01:38:40,280 --> 01:38:44,040
Speaker 1: Okay, So on Chrome, there's something called Chrome Extensions, and

2022
01:38:44,080 --> 01:38:46,200
Speaker 1: a lot of times when you install stuff there could

2023
01:38:46,200 --> 01:38:50,519
Speaker 1: be some uh malware that gets installed and it tries

2024
01:38:50,600 --> 01:38:52,560
Speaker 1: to hijack your browser. And so what I want you

2025
01:38:52,640 --> 01:38:55,479
Speaker 1: to do kind of in the upper right hand corner

2026
01:38:55,479 --> 01:38:58,000
Speaker 1: of your browser, there's a little icon that looks like

2027
01:38:58,040 --> 01:39:00,840
Speaker 1: a puzzle piece, and if you or over it, it

2028
01:39:00,920 --> 01:39:04,400
Speaker 1: says extensions. If you click that, it will tell you

2029
01:39:04,600 --> 01:39:08,439
Speaker 1: all of the software that is installed into your web browser,

2030
01:39:08,520 --> 01:39:11,160
Speaker 1: not on your computer, but on your web browser. These

2031
01:39:11,200 --> 01:39:14,800
Speaker 1: are called extensions. They extend the functionality of Google Chrome.

2032
01:39:15,200 --> 01:39:17,360
Speaker 1: So I want you to go through that list and

2033
01:39:17,439 --> 01:39:20,200
Speaker 1: if you see something you don't recognize, I want you

2034
01:39:20,240 --> 01:39:21,920
Speaker 1: to get rid of it, and you can do that

2035
01:39:22,000 --> 01:39:25,360
Speaker 1: by clicking Manage Extensions at the bottom of that list.

2036
01:39:25,840 --> 01:39:28,559
Speaker 1: It will bring up all the extensions. You can either

2037
01:39:28,600 --> 01:39:32,400
Speaker 1: click remove, or you can just toggle the switch underneath

2038
01:39:32,439 --> 01:39:34,600
Speaker 1: one of those and it will turn off that extension.

2039
01:39:35,000 --> 01:39:38,320
Speaker 1: If you see one for like search helper or PC

2040
01:39:38,560 --> 01:39:40,200
Speaker 1: tune up or any of those things that you were

2041
01:39:40,240 --> 01:39:43,200
Speaker 1: just talking about, either remove it or turn it off,

2042
01:39:43,680 --> 01:39:47,200
Speaker 1: and you can turn off all of these extensions, restart

2043
01:39:47,320 --> 01:39:50,799
Speaker 1: Chrome and see if that fixes it. But it sounds

2044
01:39:50,840 --> 01:39:53,240
Speaker 1: like something is hijacking your browser if you ask me,

2045
01:39:53,840 --> 01:39:56,200
Speaker 1: because you should not get a message that says PC

2046
01:39:56,320 --> 01:39:58,040
Speaker 1: tune up when you're trying to go to a website.

2047
01:39:58,360 --> 01:40:01,479
Speaker 1: That sounds to me like something is inner accepting your

2048
01:40:02,040 --> 01:40:04,760
Speaker 1: web address. Now, if you're asking how to set a

2049
01:40:04,800 --> 01:40:07,640
Speaker 1: default browser, if you're having trouble and you want to

2050
01:40:07,680 --> 01:40:11,439
Speaker 1: try Microsoft Edge because originally it looked like that's what

2051
01:40:11,479 --> 01:40:13,920
Speaker 1: you were trying to use, you can go into your

2052
01:40:13,920 --> 01:40:18,040
Speaker 1: start menu, Settings Apps and then default apps on Windows

2053
01:40:18,160 --> 01:40:21,360
Speaker 1: and you can set Microsoft Edge or Chrome as you're default.

2054
01:40:21,600 --> 01:40:24,240
Speaker 1: If it's trying to change your default browser to something else,

2055
01:40:24,400 --> 01:40:25,599
Speaker 1: that's how you change it back.

2056
01:40:26,040 --> 01:40:27,120
Speaker 2: But I use.

2057
01:40:27,000 --> 01:40:29,240
Speaker 1: Outlook on Chrome all the time. Yes, they want to

2058
01:40:29,240 --> 01:40:32,240
Speaker 1: push you to using Edge because that's Microsoft and Microsoft.

2059
01:40:32,720 --> 01:40:34,559
Speaker 1: But at the end of the day, it does work,

2060
01:40:34,960 --> 01:40:38,280
Speaker 1: and it does work just fine. So check those extensions,

2061
01:40:38,479 --> 01:40:41,400
Speaker 1: make sure they're okay, and delete the ones that you

2062
01:40:41,439 --> 01:40:43,800
Speaker 1: don't know about, or you don't recognize, or you don't need.

2063
01:40:44,400 --> 01:40:47,000
Speaker 1: You're listening to rich on Tech coming up. I cannot

2064
01:40:47,000 --> 01:40:48,800
Speaker 1: believe it. I say this every week, but it's the

2065
01:40:48,880 --> 01:40:51,200
Speaker 1: end of the show. We've got the feedback segment. All

2066
01:40:51,280 --> 01:40:54,400
Speaker 1: of your questions and emails.

2067
01:40:53,960 --> 01:40:56,160
Speaker 2: That you've sent me throughout the week. I will get

2068
01:40:56,160 --> 01:40:57,160
Speaker 2: to them. Coming up next.

2069
01:40:57,280 --> 01:41:05,040
Speaker 1: You're listening to rich on Tech. Welcome back to rich

2070
01:41:05,120 --> 01:41:09,040
Speaker 1: on Tech. Rich DeMuro here talking technology with you.

2071
01:41:09,120 --> 01:41:10,240
Speaker 2: What a show. It's been.

2072
01:41:12,040 --> 01:41:15,120
Speaker 1: So many great calls, so many great emails. Thank you

2073
01:41:15,160 --> 01:41:17,200
Speaker 1: for that. I do appreciate it. Every week I can

2074
01:41:17,200 --> 01:41:20,639
Speaker 1: tell just a few more of you decide to tune in,

2075
01:41:20,760 --> 01:41:24,160
Speaker 1: and believe me, it's not lost on me. The emails

2076
01:41:24,200 --> 01:41:26,960
Speaker 1: I get throughout the week, it's just incredible. And they're

2077
01:41:27,000 --> 01:41:31,280
Speaker 1: from everywhere and from all kinds of folks, people that

2078
01:41:31,360 --> 01:41:34,800
Speaker 1: love technology, people that are new to technology, and so

2079
01:41:34,960 --> 01:41:37,240
Speaker 1: I do read them all. I'm not always able to

2080
01:41:37,280 --> 01:41:40,960
Speaker 1: reply to everyone, so I will read some of them here,

2081
01:41:41,400 --> 01:41:43,960
Speaker 1: but I do try to reply as much as possible.

2082
01:41:44,040 --> 01:41:47,519
Speaker 1: Rich on tech dot tv is my website. If you

2083
01:41:47,640 --> 01:41:50,759
Speaker 1: hit the contact button, you can email me through there.

2084
01:41:51,080 --> 01:41:54,519
Speaker 1: I'm also on social media at rich on Tech. I'm

2085
01:41:54,560 --> 01:42:02,599
Speaker 1: on Instagram, Facebook x formerly Twitter threads sometimes. And also

2086
01:42:02,720 --> 01:42:05,439
Speaker 1: you can get this show as a podcast, so you

2087
01:42:05,479 --> 01:42:08,760
Speaker 1: can go to your favorite podcasting app search rich on

2088
01:42:08,840 --> 01:42:11,679
Speaker 1: Tech and you can find this show there.

2089
01:42:12,600 --> 01:42:15,880
Speaker 2: Let's get to the feedback. Let's see here. Let's see.

2090
01:42:15,920 --> 01:42:19,360
Speaker 1: Let's start with some questions. Tony says, I've had a

2091
01:42:19,360 --> 01:42:22,040
Speaker 1: heart attack and two strokes. Are the heart monitor features

2092
01:42:22,080 --> 01:42:24,080
Speaker 1: on the Apple eight Watch worth the investment?

2093
01:42:24,160 --> 01:42:26,200
Speaker 2: Thanks TJ. Yes, I think so.

2094
01:42:26,360 --> 01:42:30,400
Speaker 1: I'm not a doctor, and I don't know if you know,

2095
01:42:30,560 --> 01:42:33,080
Speaker 1: it's something that a doctor would recommend, but I can't

2096
01:42:33,080 --> 01:42:36,400
Speaker 1: see how it could hurt. There are features on the

2097
01:42:36,400 --> 01:42:39,760
Speaker 1: Apple Watch that will monitor for high heart rate, low

2098
01:42:39,800 --> 01:42:44,559
Speaker 1: heart rate, irregular heart rate, all kinds of stuff, and

2099
01:42:44,640 --> 01:42:47,639
Speaker 1: so if you fell, you know, if you had another

2100
01:42:47,720 --> 01:42:50,080
Speaker 1: stroke and fell and you were immobile, it could also

2101
01:42:50,120 --> 01:42:52,600
Speaker 1: call nine one one. So I think those are just

2102
01:42:52,600 --> 01:42:54,639
Speaker 1: some of the reasons why it might be a good

2103
01:42:54,640 --> 01:42:57,679
Speaker 1: idea to have that. So I'd say yes, it's probably

2104
01:42:57,680 --> 01:43:01,599
Speaker 1: worth the investment. Just keep in mind the new Apple

2105
01:43:01,640 --> 01:43:03,800
Speaker 1: stuff is coming out in September, so you may want

2106
01:43:03,800 --> 01:43:04,680
Speaker 1: to wait until then.

2107
01:43:06,080 --> 01:43:06,599
Speaker 2: Let's see.

2108
01:43:06,840 --> 01:43:10,280
Speaker 1: Janine says, I enjoy listening and listening and learning from you.

2109
01:43:10,400 --> 01:43:10,880
Speaker 2: Have a question.

2110
01:43:10,920 --> 01:43:13,360
Speaker 1: I'm an Android owner and I recently purchased tickets for

2111
01:43:13,400 --> 01:43:16,160
Speaker 1: an event. It was suggested that I save my tickets

2112
01:43:16,160 --> 01:43:18,120
Speaker 1: in Google wallets. You think I should do that or

2113
01:43:18,160 --> 01:43:20,960
Speaker 1: save the email in a folder. Either way, I'm confused

2114
01:43:21,000 --> 01:43:23,800
Speaker 1: on how to accomplish this technology refuses to be my friend.

2115
01:43:23,800 --> 01:43:27,559
Speaker 1: Please help, Janine. Yes, you should absolutely save your tickets

2116
01:43:27,560 --> 01:43:32,040
Speaker 1: to your wallet. This is for iPhone and Android, whether

2117
01:43:32,080 --> 01:43:34,760
Speaker 1: it's ticket Master or any other digital ticket. A lot

2118
01:43:34,800 --> 01:43:37,280
Speaker 1: of people asking me this question with the Taylor Swift

2119
01:43:37,280 --> 01:43:39,639
Speaker 1: concerts and the first time you're using.

2120
01:43:39,520 --> 01:43:40,360
Speaker 2: Tickets in a while.

2121
01:43:40,640 --> 01:43:44,559
Speaker 1: But yes, tickets nowadays are all digital and so nobody

2122
01:43:44,760 --> 01:43:48,960
Speaker 1: really has physical tickets anymore. And the tickets are all

2123
01:43:49,560 --> 01:43:52,120
Speaker 1: high tech, and so if you take a screenshot of

2124
01:43:52,160 --> 01:43:54,439
Speaker 1: the ticket. They may not accept that at the door.

2125
01:43:54,960 --> 01:43:56,439
Speaker 1: And so what you want to do is you really

2126
01:43:56,479 --> 01:43:58,880
Speaker 1: want to save these tickets to your Google Wallet or

2127
01:43:58,920 --> 01:44:01,040
Speaker 1: your Apple wallet. And the way you do that is

2128
01:44:01,040 --> 01:44:02,439
Speaker 1: when you open up the ticket, there should be a

2129
01:44:02,439 --> 01:44:04,960
Speaker 1: little icon on it that says saved my wallet, and

2130
01:44:05,000 --> 01:44:06,880
Speaker 1: that means that that ticket will work on your phone,

2131
01:44:06,880 --> 01:44:10,200
Speaker 1: whether you have Wi Fi cellular signal or not. It'll

2132
01:44:10,240 --> 01:44:13,000
Speaker 1: keep you from having to get stopped at the door.

2133
01:44:13,560 --> 01:44:16,160
Speaker 1: And so on Google Wallet, I would open up that

2134
01:44:16,200 --> 01:44:18,559
Speaker 1: app first before you try to save your tickets, just

2135
01:44:18,560 --> 01:44:20,679
Speaker 1: to make sure it's all set up and that way

2136
01:44:20,760 --> 01:44:22,680
Speaker 1: it will save. Once it's saved in there, it's kind

2137
01:44:22,680 --> 01:44:25,080
Speaker 1: of like an airline ticket. It just is in there

2138
01:44:25,400 --> 01:44:27,479
Speaker 1: and it will pop up on that day. It may

2139
01:44:27,520 --> 01:44:29,439
Speaker 1: remind you, but to get that ticket again, all you

2140
01:44:29,439 --> 01:44:31,320
Speaker 1: have to do is open up your wallet, whether it's

2141
01:44:31,360 --> 01:44:34,080
Speaker 1: Apple Wallet or Google Wallet, and you'll be able to

2142
01:44:34,120 --> 01:44:37,720
Speaker 1: retrieve those tickets at the event. On you you can

2143
01:44:37,800 --> 01:44:40,400
Speaker 1: search for the wallet app as well, so just search

2144
01:44:40,439 --> 01:44:43,679
Speaker 1: for wallet on either phone, Android or iPhone. They also

2145
01:44:43,680 --> 01:44:46,439
Speaker 1: have Samsung Wallet. I don't know if that stores tickets though,

2146
01:44:46,479 --> 01:44:49,160
Speaker 1: but it does store credit cards and things like that,

2147
01:44:49,160 --> 01:44:50,760
Speaker 1: and also get your credit card in there or your

2148
01:44:50,800 --> 01:44:51,800
Speaker 1: debit card for sure.

2149
01:44:52,040 --> 01:44:52,840
Speaker 2: Recommend that.

2150
01:44:54,479 --> 01:44:57,280
Speaker 1: Let's See Ron says, is there a free QR code

2151
01:44:57,320 --> 01:45:00,200
Speaker 1: generator that will make an iPhone contact entry in turn

2152
01:45:00,240 --> 01:45:02,479
Speaker 1: it into a QR code that the recipient can scan

2153
01:45:02,560 --> 01:45:05,080
Speaker 1: and add to their contacts. If someone asked for my

2154
01:45:05,120 --> 01:45:06,720
Speaker 1: contact info, I'd like to be able to have them

2155
01:45:06,760 --> 01:45:09,040
Speaker 1: scan a QR code and they'll have all my contact info.

2156
01:45:09,120 --> 01:45:11,280
Speaker 1: But I don't want to subscribe to a QR code

2157
01:45:11,320 --> 01:45:12,160
Speaker 1: generator app.

2158
01:45:13,120 --> 01:45:13,360
Speaker 2: Ron.

2159
01:45:13,520 --> 01:45:17,880
Speaker 1: I like the app called Let's See. It's called Hi Hello, Hi,

2160
01:45:18,160 --> 01:45:22,720
Speaker 1: Hello dot me, Hi Hello dot Me, and I set

2161
01:45:22,800 --> 01:45:26,840
Speaker 1: up my email or my QR code business card, wherever

2162
01:45:26,880 --> 01:45:28,600
Speaker 1: you want to call it. You put the information you

2163
01:45:28,640 --> 01:45:31,680
Speaker 1: want in there, and it generates a QR code and

2164
01:45:31,720 --> 01:45:33,479
Speaker 1: you can text this to someone. You can put it

2165
01:45:33,479 --> 01:45:35,320
Speaker 1: in your Apple wallet, you can have them scan the

2166
01:45:35,320 --> 01:45:37,160
Speaker 1: code on your phone, you can put it in your email,

2167
01:45:37,160 --> 01:45:38,840
Speaker 1: you can copy the link. There's a million ways to

2168
01:45:38,880 --> 01:45:40,800
Speaker 1: do it. The best part about it is that I've

2169
01:45:40,800 --> 01:45:43,120
Speaker 1: tested all of them and this is my favorite. And

2170
01:45:43,160 --> 01:45:45,880
Speaker 1: this one's also free, so you can use it for free. Yes,

2171
01:45:45,920 --> 01:45:49,679
Speaker 1: they have paid upgrades, but at the very core service.

2172
01:45:49,760 --> 01:45:52,120
Speaker 1: It's free. I was using this in South Korea when

2173
01:45:52,160 --> 01:45:54,960
Speaker 1: I was meeting new folks. Hey scan the QR code

2174
01:45:54,960 --> 01:45:57,400
Speaker 1: on my phone. I saved it on my screen and

2175
01:45:57,560 --> 01:46:00,479
Speaker 1: it's very easy. And they can download the contact card

2176
01:46:00,520 --> 01:46:02,479
Speaker 1: as well if they'd liked to, so they can add

2177
01:46:02,520 --> 01:46:05,439
Speaker 1: it directly to their phone. They can save it, they

2178
01:46:05,439 --> 01:46:08,680
Speaker 1: can add the VCF whatever you want. But Ron Hi

2179
01:46:08,800 --> 01:46:10,920
Speaker 1: hellot me is the one that I like.

2180
01:46:11,840 --> 01:46:12,200
Speaker 2: Let's see.

2181
01:46:12,240 --> 01:46:15,240
Speaker 1: David says, how can I stop unsolicited emails on my iPhone?

2182
01:46:15,240 --> 01:46:17,720
Speaker 1: Please help? I do not open them. I tried blocking them,

2183
01:46:17,760 --> 01:46:19,639
Speaker 1: they change the senders and they send more.

2184
01:46:20,280 --> 01:46:21,360
Speaker 2: This is a tough one, David.

2185
01:46:22,120 --> 01:46:24,559
Speaker 1: My best advice is to report them as spam without

2186
01:46:24,600 --> 01:46:29,720
Speaker 1: opening them, and to also report as spam. And then

2187
01:46:29,840 --> 01:46:32,040
Speaker 1: the other thing is don't open them. And then you

2188
01:46:32,120 --> 01:46:35,559
Speaker 1: might want to turn off the feature that automatically loads

2189
01:46:36,080 --> 01:46:38,559
Speaker 1: remote images. You can do that on both the iPhone

2190
01:46:38,600 --> 01:46:42,840
Speaker 1: and Gmail and most providers. All right, let's see what

2191
01:46:42,880 --> 01:46:45,760
Speaker 1: else here. Let's see. Neil says, Hey, Rich, I have

2192
01:46:45,760 --> 01:46:48,120
Speaker 1: two Garman dash cams. I find the iPhone app to

2193
01:46:48,120 --> 01:46:50,880
Speaker 1: be quite flaky. I've only been able to do firmware

2194
01:46:50,960 --> 01:46:53,360
Speaker 1: updates on them once. Because of this flakiness, I'm also

2195
01:46:53,400 --> 01:46:57,000
Speaker 1: frequently having difficulty connecting them to the cameras to look

2196
01:46:57,040 --> 01:46:59,360
Speaker 1: at a recent capture. I think the caller was spot on.

2197
01:46:59,439 --> 01:47:02,639
Speaker 1: Love your show, Neil. Yes, we had a caller say

2198
01:47:02,640 --> 01:47:05,000
Speaker 1: that they couldn't really figure out the garment dash cams,

2199
01:47:05,040 --> 01:47:07,559
Speaker 1: and I guess they were right there. They are flaky,

2200
01:47:08,280 --> 01:47:11,400
Speaker 1: Gina says, dear Rich, I say down with the naysayers.

2201
01:47:11,439 --> 01:47:13,640
Speaker 1: You're not the other guy. Your program is yours and

2202
01:47:13,680 --> 01:47:16,639
Speaker 1: I like it being bada boom power to the people

2203
01:47:16,760 --> 01:47:18,120
Speaker 1: or not regards Gina.

2204
01:47:18,720 --> 01:47:21,240
Speaker 2: Thanks Gina, and let's see here.

2205
01:47:22,040 --> 01:47:24,200
Speaker 1: Mario says, I just want you to say I'm not

2206
01:47:24,320 --> 01:47:26,840
Speaker 1: I was not angered by the Twitter rant on your

2207
01:47:26,920 --> 01:47:29,960
Speaker 1: radio program. Did not stop me from wanting to hear

2208
01:47:29,960 --> 01:47:32,360
Speaker 1: the rest of your broadcast. I'm glad it did not

2209
01:47:32,479 --> 01:47:35,080
Speaker 1: let me do so because I had understood that any

2210
01:47:35,080 --> 01:47:38,360
Speaker 1: personal any person is vulnerable, vulnerable to being.

2211
01:47:38,240 --> 01:47:39,880
Speaker 2: Upset, and that you had apologized.

2212
01:47:40,520 --> 01:47:43,519
Speaker 1: Keep a note that says be calm near your show

2213
01:47:43,840 --> 01:47:45,080
Speaker 1: for future broadcasts.

2214
01:47:45,880 --> 01:47:46,439
Speaker 2: Be calm.

2215
01:47:47,000 --> 01:47:49,519
Speaker 1: I will try to remain calm. I was very upset.

2216
01:47:50,160 --> 01:47:52,000
Speaker 1: I think I was jet lagged. I was really thinking

2217
01:47:52,040 --> 01:47:55,599
Speaker 1: about that and Finally, Erica says, Hey, Rich, I want

2218
01:47:55,640 --> 01:47:57,360
Speaker 1: to let you know that AOLO worked out for me

2219
01:47:57,400 --> 01:48:00,639
Speaker 1: in Guatemala. I got phone calls and WhatsApp. It worked great.

2220
01:48:00,640 --> 01:48:02,360
Speaker 1: Thanks for the info. Here's a couple of pictures from

2221
01:48:02,360 --> 01:48:06,080
Speaker 1: my trip. Thanks the kids and I in Guatemala. Thank you, Erica.

2222
01:48:07,000 --> 01:48:09,599
Speaker 1: I'm Rich Dmiro. Thanks so much for listening to the show.

2223
01:48:09,720 --> 01:48:12,920
Speaker 1: Check out the notes at richontech dot tv. You can

2224
01:48:13,000 --> 01:48:15,800
Speaker 1: leave your feedback at richontech dot tv, go to the

2225
01:48:15,800 --> 01:48:19,040
Speaker 1: contact page. Find me on social media at rich on tech.

2226
01:48:19,320 --> 01:48:21,679
Speaker 1: My name is rich Dimiro. There are so many ways

2227
01:48:21,720 --> 01:48:24,360
Speaker 1: you can spend your time with me. With spend your time.

2228
01:48:24,400 --> 01:48:26,800
Speaker 1: I do appreciate you spending it right here with me.

2229
01:48:26,920 --> 01:48:29,800
Speaker 1: Thanks to everyone who makes this show possible. I'll talk

2230
01:48:29,840 --> 01:48:30,439
Speaker 1: to you real soon.