WEBVTT - Everything We Know About the Air India Crash

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<v Speaker 1>Bloomberg Audio Studios, podcasts, radio news. Just moments after taking

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<v Speaker 1>off on Thursday, an Air India flight bound for London

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<v Speaker 1>from an airport in western India crashed with over two

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<v Speaker 1>hundred passengers on board. The Boeing seven eighty seven Dreamliner

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<v Speaker 1>jet crashed into a dining hall at a medical school

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<v Speaker 1>while students were eating lunch. The cause is still unknown

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<v Speaker 1>and officials are still assessing the extent of the casualties,

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<v Speaker 1>though there are reports of at least one survivor. It's

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<v Speaker 1>the latest in a series of high profile commercial plane

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<v Speaker 1>crashes and safety incidents that have put passengers on edge,

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<v Speaker 1>and it's the first fatal crash to involve a Boeing

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<v Speaker 1>seven eighty seven Dreamliner, putting Boeing's safety record back in

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<v Speaker 1>the spotlight. Benedicaml at its Bloomberg's aviation coverage, and he

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<v Speaker 1>says the incident comes at a pivotal moment for Boeing,

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<v Speaker 1>whose new CEO has been trying to regain the public

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<v Speaker 1>trust after a series of safety incidents involving the company's planes.

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<v Speaker 2>All of these things he's done. Whether this will now

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<v Speaker 2>get sabotaged by this accidents too soon to say A

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<v Speaker 2>lot of that will ride on what conclusions we can

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<v Speaker 2>draw from the accident.

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<v Speaker 1>I'm Sarah Holder and this is the big take from

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<v Speaker 1>Bloomberg News today on the show What we know so

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<v Speaker 1>far about the Air India tragedy, What the Dreamliner crash

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<v Speaker 1>means for Boeing and for the commercial aviation industry. So, Benedict,

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<v Speaker 1>thank you so much for being here. What do we

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<v Speaker 1>know about the Air India crash so far?

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<v Speaker 2>So this aircraft, which is a Boeing seven eight to

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<v Speaker 2>seven Dreamline, it's a fairly advanced plane, almost twelve years old.

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<v Speaker 2>This is a plane that crashed just after taking off

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<v Speaker 2>in India. It was bound for London Gatwick Airport, was

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<v Speaker 2>due to land that tonight. Had two hundred and forty

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<v Speaker 2>two people on board, that is and crew two very

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<v Speaker 2>experienced pilots, and footage that we've seen so far indicates

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<v Speaker 2>that the plane was still in takeoff mode, very low

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<v Speaker 2>off the ground, just sort of over a couple of

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<v Speaker 2>houses and then sort of started descending again. It almost

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<v Speaker 2>looked as if it were landing. But then the next

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<v Speaker 2>image you see on the footage is of a giant

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<v Speaker 2>plume of smoke and essentially the plane going up in

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<v Speaker 2>a huge ball of flames. All we know is that

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<v Speaker 2>it doesn't look like it was sort of an external

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<v Speaker 2>strike of some sort.

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<v Speaker 1>Well, what do we know about the extent of the

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<v Speaker 1>casualties at this point in the day, both on the

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<v Speaker 1>plane and on the ground.

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<v Speaker 2>The plane did crash into a very densely populated part

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<v Speaker 2>of the city, and so you can expect fully fueled,

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<v Speaker 2>fully loaded seven eight seven, which is a huge aircraft

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<v Speaker 2>landing or crashing into a residential area that will lead

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<v Speaker 2>to casualties on the ground as well. The first proper

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<v Speaker 2>official figure that we got from authorities was that just

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<v Speaker 2>over two hundred people and bodies have been retrieved from

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<v Speaker 2>the wreckage. Now, of those, we don't know how many

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<v Speaker 2>were on the plane, how many might have been people

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<v Speaker 2>on the ground, But obviously this is a huge number

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<v Speaker 2>and you should expect that number to rise.

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<v Speaker 1>There's a lot we don't know about what actually caused

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<v Speaker 1>this crash. But what do we know so far based

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<v Speaker 1>on the data we got from the plane before it

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<v Speaker 1>went down.

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<v Speaker 2>So we know that the plane was in takeoff mode

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<v Speaker 2>and it had just started its ascent, so it was

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<v Speaker 2>about six hundred feet in the air at that point.

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<v Speaker 2>It's twin engine aircraft. We don't know whether the engines

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<v Speaker 2>were fully functional, or whether one of the engines had failed,

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<v Speaker 2>or maybe even both of the engines at that point

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<v Speaker 2>of the departure. This is generally considered one of the

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<v Speaker 2>riskier moments of an aircraft journey. It's the takeoff and

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<v Speaker 2>the landing part where most things can go wrong. The

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<v Speaker 2>plane is fully loaded, the plane is fully fueled, it's

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<v Speaker 2>very heavy. The airport from where it was taking off

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<v Speaker 2>is known to how have a bit of a bird issue.

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<v Speaker 2>There are large flocks of birds in the vicinity. Now

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<v Speaker 2>this is pure speculation. We have absolutely no indication yet

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<v Speaker 2>that birds strike, as it's called, was a cause here,

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<v Speaker 2>But this is something that the authorities will be looking at.

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<v Speaker 2>The footage does not seem to reveal an obvious engine fault.

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<v Speaker 2>Sometimes in the past, when you have seen engines failing,

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<v Speaker 2>you see flames bursting out of the back or a

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<v Speaker 2>plume of smoke coming out of the engine. That's not

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<v Speaker 2>the case here. So we have what looks like a

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<v Speaker 2>clean takeoff. It looks like the main flaps of the

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<v Speaker 2>wings are not extended, so you have a clean aircraft.

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<v Speaker 2>The other big thing that will help is the retrieval

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<v Speaker 2>of what's called the black boxes. So those are the

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<v Speaker 2>data recorders that store the main flight parameters. Those are

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<v Speaker 2>the recorders that store the cockpit conversations, and those usually

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<v Speaker 2>give very good clues as to what might have happened.

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<v Speaker 2>One final thing to add is there was a may

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<v Speaker 2>day call from the cockpit shortly after takeoff. We don't

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<v Speaker 2>know what it said, but clearly the pilot, who we

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<v Speaker 2>know was very experienced, saw that something was dramatically wrong

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<v Speaker 2>and that led to the may day call. All these

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<v Speaker 2>things will have to get read out. Typically these types

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<v Speaker 2>of investigations can take days, if not months, for a

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<v Speaker 2>proper readout and then a final report that can really

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<v Speaker 2>take a long time.

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<v Speaker 1>It's a horrible tragedy. When is the last time an

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<v Speaker 1>airplane crash of this scale happened?

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<v Speaker 2>You really have to look quite far back, and more

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<v Speaker 2>than ten years. So there was the Malaysian Airlines aircraft

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<v Speaker 2>MH seventeen that was shot down over Ukraine by suspected

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<v Speaker 2>Russian missile that caused almost three hundred deaths, and then

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<v Speaker 2>Air India has not had a tragedy of this scale

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<v Speaker 2>all the way back to the mid nineteen eighties, and

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<v Speaker 2>that really gives you an indication of how rare these

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<v Speaker 2>occurrences are. We have had an increase in air accidents

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<v Speaker 2>in the last couple of months, and looking back into

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<v Speaker 2>the last year, there has in a greater number of those.

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<v Speaker 2>But overall, this remains a very safe mode of travel.

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<v Speaker 2>But people, obviously, when they see this, they think that

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<v Speaker 2>this is something that is on the rise. There are

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<v Speaker 2>more incidents, there are more accidents, but something of this

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<v Speaker 2>scale with more than two hundred dead people with a modern,

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<v Speaker 2>very well maintained aircraft with an experienced crew, that obviously

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<v Speaker 2>is an anomaly. Typically, what happens in these scenarios is

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<v Speaker 2>that the crash investigators take over. So you will have

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<v Speaker 2>the local investigators leading the charge. You will have police,

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<v Speaker 2>you will have the army, you will have a salvage mission.

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<v Speaker 2>First of all, all the focus and right now will

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<v Speaker 2>be on can we find survivors and then can we

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<v Speaker 2>retrieve parts of the wreckage that will help us solve

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<v Speaker 2>what led to this. So the NTSB, which is the

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<v Speaker 2>US investigating authority, they are dispatching a team there. The

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<v Speaker 2>FAA they're doing the same. Boeing will surely have a

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<v Speaker 2>team they will send over that. So this is very

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<v Speaker 2>much sort of a technical analysis this point. Erindia obviously

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<v Speaker 2>will have the role, should we say, with the more

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<v Speaker 2>humanitarian side of this, to really look after families who

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<v Speaker 2>are now wondering might my relative on the plane have survived,

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<v Speaker 2>and to people who have, you know, the sad assurance

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<v Speaker 2>that people have not survived, to look after them. But

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<v Speaker 2>really the focus right now is on search and rescue,

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<v Speaker 2>retrieval and everything else follows.

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<v Speaker 1>After that, after the break Boeing's safety record and how

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<v Speaker 1>the Dreamliner crash could add to growing passenger anxiety about

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<v Speaker 1>airline safety. I'm sitting down with Bloomberg's Benedict Camel in

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<v Speaker 1>the wake of the Air India tragedy. Benedict, let's talk

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<v Speaker 1>about what all this means for Boeing, because it's just

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<v Speaker 1>the latest in a string of safety issues on Boeing planes.

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<v Speaker 1>One recent, much less serious issue I'm thinking of happened

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<v Speaker 1>last year when the door of a Boeing plane headed

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<v Speaker 1>from Oregon to California came off mid flight. So many

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<v Speaker 1>viral videos of that. Can you refresh us on Boeing's

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<v Speaker 1>recent safety record.

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<v Speaker 2>Yes, and the safety record has obviously been problematic for Boeing.

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<v Speaker 2>You reference this one example, and yes there were no

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<v Speaker 2>fatalities in that incident, but it really sort of blew

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<v Speaker 2>the cover, as it were, off the safety lapses at Boeing,

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<v Speaker 2>at the manufacturing lapses, and it really led the public

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<v Speaker 2>but also authorities to rethink a sort of Boeing safety

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<v Speaker 2>standards and their manufacturing standards. So Boeing really slogged through

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<v Speaker 2>a very very difficult year after that. They had a

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<v Speaker 2>cap of the number of aircraft that they can produce.

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<v Speaker 2>The FAA said, you can make thirty eight seven three

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<v Speaker 2>sevens at a maximum per month. No more than that.

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<v Speaker 2>We want to make sure that you've got your sequencies

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<v Speaker 2>in your factory set up. We don't want you to

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<v Speaker 2>rush things. It cost Boing huge amounts of customer trust.

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<v Speaker 2>It cost Boing both with the public but also with

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<v Speaker 2>aline customers. It costs them huge amounts of money They

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<v Speaker 2>had to go to the market and raise and all

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<v Speaker 2>of this happened after two fatal crashes towards the end

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<v Speaker 2>of twenty eighteen one In twenty nineteen, so Boeing has

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<v Speaker 2>had a sequence of events that really, as I said,

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<v Speaker 2>shone the spotlight on the manufacturing, on the systems at

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<v Speaker 2>Boeing that were really subpar. This event here involves a

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<v Speaker 2>different aircraft. The ones I just reference were all about

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<v Speaker 2>the seven three seven as a sort of small Boeing

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<v Speaker 2>that most of us go on for short hops from

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<v Speaker 2>one city to the next. This is the seven eight

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<v Speaker 2>seven Dreamliner that's usually used on long international routes. So

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<v Speaker 2>this is the first time that Boeing or an airliner

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<v Speaker 2>has lost a seven eight seven.

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<v Speaker 1>Yeah, tell me more about that aircraft that was involved

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<v Speaker 1>in this crash, the Boeing seven eighty seven eight Dreamliner.

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<v Speaker 1>What is its safety record? What do we know about

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<v Speaker 1>that aircraft?

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<v Speaker 2>Well, this aircraft's safety record has lately been really stellar.

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<v Speaker 2>It's a very popular aircraft for a number of reasons.

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<v Speaker 2>It has a good size, so popular on long routes.

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<v Speaker 2>More than one thousand units have been sold. It had

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<v Speaker 2>a shaky start when it was introduced, or even before

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<v Speaker 2>it was introduced in twenty eleven, because it really pushed

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<v Speaker 2>the envelope on a lot of the technology. But once

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<v Speaker 2>it was out it did mainly very well. It was

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<v Speaker 2>briefly grounded because of some issues with batteries and the

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<v Speaker 2>fear of that they might catch fire. But once that

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<v Speaker 2>issue was out of the way, this is an aircraft

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<v Speaker 2>that has done very well. It's really sold in very

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<v Speaker 2>large numbers, and it has a really good safety record

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<v Speaker 2>and the fact that no seven eighty seven has ever

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<v Speaker 2>been lost in an accent is testament to that. So

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<v Speaker 2>it's a very important aircraft for Boeing. It makes a

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<v Speaker 2>lot of cash for the company. The seven three seven

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<v Speaker 2>Max took on sort of the image of a not

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<v Speaker 2>so trustworthy aircraft. That's not been the case with the

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<v Speaker 2>seven eight seven that's still considered sort of gold standard

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<v Speaker 2>in its class.

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<v Speaker 1>Well. A former Boeing worker, John Barnett, did raise concerns

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<v Speaker 1>about the Dreamliner. What were those concerns?

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<v Speaker 2>He's not the only one. There have been a number

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<v Speaker 2>of whistleblowers that have come out and have said the

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<v Speaker 2>way that Boeing assembles this aircraft is subpar, that cutting corners,

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<v Speaker 2>and that really the plane should be reviewed, that the

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<v Speaker 2>FAA should take a much closer look. A lot of

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<v Speaker 2>this goes back to sort of the interaction between the

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<v Speaker 2>authorities and Boeing. There was a sense that for too

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<v Speaker 2>long the FAA let Boeing sort of self police itself

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<v Speaker 2>and that they could really sort of look after their

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<v Speaker 2>own processes at the factories and could sign off on

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<v Speaker 2>them in some ways. And that really came to a

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<v Speaker 2>halt last year with this blowout that we talked about,

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<v Speaker 2>and where the FA really took a very hard look

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<v Speaker 2>at its own role and its interaction with Boeing. Then

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<v Speaker 2>put a lot more people on the ground at Boeing

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<v Speaker 2>really slowed things down. So whether this will reverse this trend,

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<v Speaker 2>and whether you know the trust that Boeing has rebuilt

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<v Speaker 2>in the last couple of months, because Bowing was really coming,

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<v Speaker 2>as I said, out of this very difficult year and

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<v Speaker 2>was only now sort of gaining traction again. The production

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<v Speaker 2>numbers were going up, the cash was building up again.

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<v Speaker 2>The new CEO, Kelly Ordberg, he was seen as a

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<v Speaker 2>steady hand. So if somehow this accident reveals and again

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<v Speaker 2>this is pure speculation at this point, we don't know,

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<v Speaker 2>and it's way too soon, but if somehow this were

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<v Speaker 2>to reveal that something was wrong with a plane, that

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<v Speaker 2>would obviously be a huge blow to Boeing.

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<v Speaker 1>Right well, Ortberg, as you said, was supposed to be

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<v Speaker 1>this steady hand new CEO that came into the position

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<v Speaker 1>just last year. What has he done to address these concerns.

0:12:26.200 --> 0:12:27.880
<v Speaker 2>Well, he's done a couple of things. One is sort

0:12:27.920 --> 0:12:31.560
<v Speaker 2>of maybe these less visible sort of internal communication where

0:12:31.559 --> 0:12:34.800
<v Speaker 2>he's told people it's fine to speak up if you

0:12:34.880 --> 0:12:37.040
<v Speaker 2>see something that's not right in the company. There was

0:12:37.040 --> 0:12:40.960
<v Speaker 2>a sense at Boeing that if you pointed out things

0:12:40.960 --> 0:12:44.400
<v Speaker 2>that weren't running smoothly, you'd get penalized. So orbo came

0:12:44.480 --> 0:12:47.880
<v Speaker 2>in and said, we need to slow things down, we

0:12:47.920 --> 0:12:50.800
<v Speaker 2>need to get this right. I'd rather we build fewer

0:12:50.840 --> 0:12:54.240
<v Speaker 2>planes or we build them properly. We need to rebuild

0:12:54.480 --> 0:12:57.800
<v Speaker 2>the trust of the public, of the customers. There was

0:12:57.840 --> 0:13:01.000
<v Speaker 2>a sense that Boeing was too fixated on its financial

0:13:01.080 --> 0:13:04.000
<v Speaker 2>performance and not really so much as engineering performance. He's

0:13:04.080 --> 0:13:09.600
<v Speaker 2>tried to sort of regain Boeing's engineering mantra. So all

0:13:09.640 --> 0:13:12.600
<v Speaker 2>of these things he's done. Whether this will now get

0:13:12.640 --> 0:13:16.240
<v Speaker 2>sabotaged by this accident, it's too soon to say. A

0:13:16.280 --> 0:13:18.920
<v Speaker 2>lot of that will ride on what conclusions we can

0:13:19.000 --> 0:13:19.960
<v Speaker 2>draw from the accident.

0:13:20.400 --> 0:13:23.520
<v Speaker 1>Given this context, given the safety issues, the passenger concerns,

0:13:23.559 --> 0:13:28.680
<v Speaker 1>and the company's recent efforts, could this crash mark a

0:13:29.040 --> 0:13:30.440
<v Speaker 1>tipping point for the company.

0:13:31.040 --> 0:13:33.120
<v Speaker 2>It might and you're seeing it to some degree in

0:13:33.160 --> 0:13:35.920
<v Speaker 2>the stock performance today, which is obviously that the shares

0:13:35.920 --> 0:13:38.480
<v Speaker 2>are hugely under pressure, and so are the shares of

0:13:38.520 --> 0:13:41.560
<v Speaker 2>General Electric, which makes the engines for this aircraft. So

0:13:42.120 --> 0:13:46.440
<v Speaker 2>if indeed it were to transpire that Boeing cut corners here,

0:13:46.760 --> 0:13:48.880
<v Speaker 2>that there was something wrong with the aircraft, there was

0:13:48.920 --> 0:13:51.720
<v Speaker 2>some sort of a failure, should we say, in the

0:13:51.800 --> 0:13:54.079
<v Speaker 2>design or in the way the plane was put together,

0:13:54.320 --> 0:13:56.319
<v Speaker 2>that would be a massive blow. But again we need

0:13:56.360 --> 0:13:58.840
<v Speaker 2>to be extremely careful here not to jump to any conclusions,

0:13:59.720 --> 0:14:01.920
<v Speaker 2>but this is obviously something that will be very much

0:14:01.920 --> 0:14:06.040
<v Speaker 2>on Boeing's mind. On the other hand, this is one

0:14:06.160 --> 0:14:09.640
<v Speaker 2>of two global aircraft manufacturers out there in the civil

0:14:09.679 --> 0:14:12.320
<v Speaker 2>aviation space, the other one being a bus So a

0:14:12.320 --> 0:14:16.400
<v Speaker 2>lot of people say, no matter what happens, Boeing's not

0:14:16.400 --> 0:14:19.920
<v Speaker 2>going to disappear. Yes, they will maybe enter another crisis,

0:14:20.160 --> 0:14:22.600
<v Speaker 2>but they will find their way out. They still make

0:14:22.640 --> 0:14:26.440
<v Speaker 2>products that people need and that people want, and there

0:14:26.480 --> 0:14:30.320
<v Speaker 2>isn't a third player out that. There are really only

0:14:30.360 --> 0:14:34.400
<v Speaker 2>two games in town. So whatever crisis they enter, it

0:14:34.480 --> 0:14:37.200
<v Speaker 2>might be threatening and it might be sort of all consuming,

0:14:37.400 --> 0:14:39.120
<v Speaker 2>but it's unlikely that it'll undo.

0:14:39.000 --> 0:14:42.840
<v Speaker 1>Boeing, and this speaks to this broader concern that I

0:14:42.840 --> 0:14:46.520
<v Speaker 1>think passengers all over the world have been having that

0:14:46.520 --> 0:14:50.200
<v Speaker 1>there have been more plane crashes recently. How is this

0:14:50.480 --> 0:14:52.960
<v Speaker 1>all contributing to the sense that air travel is getting

0:14:53.360 --> 0:14:57.600
<v Speaker 1>less safe? And is that feeling backed up in data

0:14:57.840 --> 0:14:58.520
<v Speaker 1>and reality.

0:14:59.120 --> 0:15:03.200
<v Speaker 2>Well, an absolute terms, air travel remains the safest mode

0:15:03.240 --> 0:15:05.680
<v Speaker 2>of transport. I mean people in the industry will tell

0:15:05.720 --> 0:15:08.320
<v Speaker 2>you it's probably less safe across the street or take

0:15:08.360 --> 0:15:11.800
<v Speaker 2>a bus than it is to border plane. Now, having

0:15:11.800 --> 0:15:14.160
<v Speaker 2>said that, if you look at an event like today,

0:15:14.240 --> 0:15:17.880
<v Speaker 2>obviously people start worrying and start wandering. It's a highly

0:15:17.920 --> 0:15:22.640
<v Speaker 2>regulated industry. Most of the aircraft out there are very

0:15:22.680 --> 0:15:26.360
<v Speaker 2>well maintained. There are fierce checks and balances. But at

0:15:26.400 --> 0:15:29.360
<v Speaker 2>the same time, we have had a string of accidents

0:15:29.400 --> 0:15:32.400
<v Speaker 2>since the beginning of last year. We've spoken about the

0:15:32.400 --> 0:15:35.360
<v Speaker 2>Boeing accident of that blowout, but there have been others.

0:15:35.800 --> 0:15:37.840
<v Speaker 1>The helicopter crash in Washington Decerse, the.

0:15:37.840 --> 0:15:41.280
<v Speaker 2>Helicopter crash in exactly that one, the mid air collision,

0:15:41.720 --> 0:15:43.680
<v Speaker 2>and there have been others. The South Korean crash at

0:15:43.720 --> 0:15:45.960
<v Speaker 2>the end of last year, there was a Delta plane

0:15:46.360 --> 0:15:48.600
<v Speaker 2>that skidded off the runway and landed on its roof.

0:15:48.880 --> 0:15:51.720
<v Speaker 2>Luckily no fatalities there, But all of that has sort

0:15:51.720 --> 0:15:54.360
<v Speaker 2>of added to a sense that this is an industry

0:15:54.400 --> 0:15:57.640
<v Speaker 2>coming out of an incredibly safe phase. So this is

0:15:57.680 --> 0:16:01.040
<v Speaker 2>an industry that needs to face a new reality, which

0:16:01.080 --> 0:16:04.440
<v Speaker 2>is yes, it's safe, but the public are having a

0:16:04.440 --> 0:16:07.040
<v Speaker 2>lot of questions about that. You know, is it still

0:16:07.080 --> 0:16:10.160
<v Speaker 2>safe to travel? Is not just a plane but also

0:16:10.400 --> 0:16:12.840
<v Speaker 2>the people on the ground that are guiding the aircraft.

0:16:13.200 --> 0:16:15.880
<v Speaker 2>Is that entire system that we've long taken for granted,

0:16:16.240 --> 0:16:19.160
<v Speaker 2>is that still sort of trustworthy? That's a question that

0:16:19.200 --> 0:16:20.680
<v Speaker 2>we are getting a lot more these days.

0:16:21.800 --> 0:16:25.080
<v Speaker 1>Benedicte. I want to end on the human toll of

0:16:25.120 --> 0:16:27.320
<v Speaker 1>this Air India crash that we're likely to see more

0:16:27.360 --> 0:16:31.520
<v Speaker 1>clearly in the coming hours and the coming days. What

0:16:31.640 --> 0:16:33.720
<v Speaker 1>kind of support have we seen today for the people

0:16:33.720 --> 0:16:36.240
<v Speaker 1>who are most affected here, who are the victims and

0:16:36.280 --> 0:16:36.920
<v Speaker 1>their families.

0:16:37.560 --> 0:16:39.720
<v Speaker 2>So we know that in Gatwick, for instance, which is

0:16:39.720 --> 0:16:42.400
<v Speaker 2>the app World in London, they've set up a helpline

0:16:42.520 --> 0:16:46.400
<v Speaker 2>and local support staff and obviously this is hugely tragic

0:16:46.480 --> 0:16:49.560
<v Speaker 2>for people who have lost their loved ones, and there's

0:16:49.640 --> 0:16:52.880
<v Speaker 2>very little fundamentally that you can do that. You know,

0:16:53.080 --> 0:16:56.040
<v Speaker 2>the best you can do is try and inform people

0:16:56.040 --> 0:16:58.920
<v Speaker 2>as much as you can. But this is a fast

0:16:59.040 --> 0:17:04.119
<v Speaker 2>moving and very chaotic situation. You have this wreckage in

0:17:04.160 --> 0:17:07.560
<v Speaker 2>the middle of a densely populated city, so this will

0:17:07.600 --> 0:17:10.840
<v Speaker 2>take time. But so far, what we've heard from the government,

0:17:10.920 --> 0:17:15.160
<v Speaker 2>from the companies, from the regulators, from local authorities, from

0:17:15.440 --> 0:17:18.480
<v Speaker 2>hospitals that everyone is rushing to this moment. I mean,

0:17:18.600 --> 0:17:21.040
<v Speaker 2>part of the reason why this industry remains so safe

0:17:21.359 --> 0:17:24.520
<v Speaker 2>is because conclusions are drawn from these accidents, as terrible

0:17:24.560 --> 0:17:28.480
<v Speaker 2>as they are. But you know, authorities, investigators look at

0:17:28.480 --> 0:17:31.399
<v Speaker 2>these accidents and they draw conclusions. They look at, Okay,

0:17:31.400 --> 0:17:33.960
<v Speaker 2>what can we learn from them, What can we do differently?

0:17:34.280 --> 0:17:37.200
<v Speaker 2>What kind of safety measures can we introduce that are

0:17:37.240 --> 0:17:41.639
<v Speaker 2>a direct line from this accident to future developments. And

0:17:41.680 --> 0:17:46.920
<v Speaker 2>that's why over time it's gotten much safer to travel byplane. Obviously,

0:17:47.160 --> 0:17:50.280
<v Speaker 2>that's no real consolation for the families of the victims

0:17:50.320 --> 0:17:51.399
<v Speaker 2>who are on this plane today.

0:17:52.200 --> 0:17:54.560
<v Speaker 1>Benedic, thank you so much for joining us and giving

0:17:54.600 --> 0:17:55.920
<v Speaker 1>us all that you know so far.

0:17:56.080 --> 0:17:57.119
<v Speaker 2>Thanks for having me on.

0:18:00.040 --> 0:18:06.080
<v Speaker 1>Follow the latest developments in the story on Bloomberg dot com.

0:18:06.119 --> 0:18:09.159
<v Speaker 1>This is the Big Take from Bloomberg News. I'm Sarah Holder.

0:18:09.600 --> 0:18:12.080
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0:18:12.119 --> 0:18:15.920
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0:18:15.960 --> 0:18:19.640
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0:18:19.760 --> 0:18:22.320
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0:18:22.359 --> 0:18:25.240
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0:18:26.400 --> 0:18:28.640
<v Speaker 1>Thanks for listening. We'll be back tomorrow