1 00:00:03,480 --> 00:00:09,600 Speaker 1: Welcome to Before Breakfast, a production of iHeartRadio. Good Morning, 2 00:00:10,760 --> 00:00:16,280 Speaker 1: This is Laura. Welcome to the Before Breakfast podcast. Today's 3 00:00:16,280 --> 00:00:21,079 Speaker 1: tip is to write a review. If you have a 4 00:00:21,120 --> 00:00:25,760 Speaker 1: special small business in your life, your positive reviews really 5 00:00:25,840 --> 00:00:29,479 Speaker 1: can make a difference. So take two minutes to write 6 00:00:29,480 --> 00:00:34,239 Speaker 1: one and you will help that business out a lot. 7 00:00:35,600 --> 00:00:39,600 Speaker 1: Given how prevalent online reviews are these days, it is 8 00:00:39,680 --> 00:00:42,880 Speaker 1: hard to believe that thirty years ago they just weren't 9 00:00:42,880 --> 00:00:46,280 Speaker 1: a thing. If you wanted to find a good pizza 10 00:00:46,280 --> 00:00:50,400 Speaker 1: place near you, you had to ask people, read reviews 11 00:00:50,400 --> 00:00:53,840 Speaker 1: in local newspapers or magazines if you could find them, 12 00:00:53,960 --> 00:00:56,760 Speaker 1: or look in the phone book to see the advertisements 13 00:00:57,640 --> 00:01:00,600 Speaker 1: and just guess based on the menus and such what 14 00:01:00,640 --> 00:01:04,840 Speaker 1: you would think. Now, of course, anyone under the sun 15 00:01:05,080 --> 00:01:09,839 Speaker 1: can review anything, and that is great in some ways, 16 00:01:10,720 --> 00:01:14,280 Speaker 1: but it also gives the cranky folks among us quite 17 00:01:14,319 --> 00:01:19,000 Speaker 1: a lot of power. That's because most people don't bother 18 00:01:19,120 --> 00:01:24,080 Speaker 1: to write reviews. We're busy. Even if we liked a restaurant, 19 00:01:24,160 --> 00:01:27,119 Speaker 1: or a hair salon or a retail store, we are 20 00:01:27,200 --> 00:01:30,360 Speaker 1: unlikely to sit down at our computers and formulate a review. 21 00:01:31,440 --> 00:01:34,680 Speaker 1: And if we are modestly unhappy, we tend not to 22 00:01:34,720 --> 00:01:37,920 Speaker 1: write a review saying that either. I can see this 23 00:01:38,000 --> 00:01:40,800 Speaker 1: in the statistics for let's say a show like this 24 00:01:40,920 --> 00:01:45,240 Speaker 1: one with more than a million downloads every month, only 25 00:01:45,280 --> 00:01:48,680 Speaker 1: a few people leave reviews on the major podcast sites. 26 00:01:50,040 --> 00:01:53,880 Speaker 1: That is just the way life works. But the fact 27 00:01:53,880 --> 00:01:57,760 Speaker 1: that most people don't write reviews can wind up being 28 00:01:57,800 --> 00:02:01,440 Speaker 1: a problem given that nuh thing moves people to action 29 00:02:02,280 --> 00:02:07,040 Speaker 1: like anger. So if your really great local pizza place 30 00:02:07,640 --> 00:02:11,560 Speaker 1: has an off night, running short on certain items, or 31 00:02:11,600 --> 00:02:14,280 Speaker 1: if maybe too many staff members have called out sick, 32 00:02:15,400 --> 00:02:18,640 Speaker 1: you can get a one star review, staying as the 33 00:02:18,680 --> 00:02:22,440 Speaker 1: most prominent one on Yelp or other places for a 34 00:02:22,520 --> 00:02:26,880 Speaker 1: long time for months. When people look for a pizza place, 35 00:02:27,760 --> 00:02:31,799 Speaker 1: they are going to see that one star review. Now, 36 00:02:31,840 --> 00:02:35,000 Speaker 1: I am not saying the restaurant didn't deserve a one 37 00:02:35,040 --> 00:02:40,239 Speaker 1: star review for that person's experience. The problem is context. 38 00:02:41,320 --> 00:02:44,480 Speaker 1: That is far from the only experience people have at 39 00:02:44,480 --> 00:02:48,519 Speaker 1: that particular restaurant. It is just that the vast majority 40 00:02:48,560 --> 00:02:54,480 Speaker 1: of people don't write reviews. But if anyone can write reviews, 41 00:02:54,880 --> 00:02:58,000 Speaker 1: then you can become the sort of person who writes reviews. 42 00:02:59,200 --> 00:03:01,880 Speaker 1: So why not take a few minutes to write positive 43 00:03:01,919 --> 00:03:06,520 Speaker 1: reviews for the small businesses in your life. If you 44 00:03:06,639 --> 00:03:10,840 Speaker 1: eat somewhere frequently, you obviously like it enough to be 45 00:03:10,919 --> 00:03:14,680 Speaker 1: a repeat customer. So take a few minutes and write 46 00:03:14,680 --> 00:03:19,040 Speaker 1: a review saying that It really doesn't have to be elaborate. 47 00:03:20,000 --> 00:03:22,760 Speaker 1: You can just say something like I order from here 48 00:03:22,840 --> 00:03:27,200 Speaker 1: every Tuesday. I especially love the chicken enchiladas and the 49 00:03:27,280 --> 00:03:30,720 Speaker 1: salsa is always great. Or if you shop at a 50 00:03:30,760 --> 00:03:35,160 Speaker 1: local boutique right great selection and owner Casey is always 51 00:03:35,200 --> 00:03:38,600 Speaker 1: friendly and helpful, highly recommended. When you are looking for 52 00:03:38,640 --> 00:03:43,680 Speaker 1: a special outfit, just write it and post it. That's 53 00:03:43,720 --> 00:03:47,119 Speaker 1: really all there is to it. Then, when people are 54 00:03:47,160 --> 00:03:51,120 Speaker 1: looking for a Mexican restaurant or a special occasion boutique, 55 00:03:51,200 --> 00:03:55,280 Speaker 1: your review will appear alongside whatever random or cranky person 56 00:03:55,720 --> 00:03:59,520 Speaker 1: got inspired to write by something going wrong. You just 57 00:03:59,680 --> 00:04:02,440 Speaker 1: might get it's someone else to try out one of 58 00:04:02,440 --> 00:04:07,240 Speaker 1: your favorite spots. Lots of small businesses could use the business. 59 00:04:08,520 --> 00:04:14,040 Speaker 1: This is a great way to support them in the meantime. 60 00:04:15,000 --> 00:04:19,120 Speaker 1: This is Laura. Thanks for listening, and here's to making 61 00:04:19,160 --> 00:04:28,279 Speaker 1: the most of our time. Hey, everybody, I'd love to 62 00:04:28,279 --> 00:04:30,680 Speaker 1: hear from you. You can send me your tips, your 63 00:04:30,720 --> 00:04:35,120 Speaker 1: questions or anything else, Just connect with me on Twitter, Facebook, 64 00:04:35,200 --> 00:04:40,440 Speaker 1: and Instagram at Before Breakfast Pod. That's b the number 65 00:04:40,480 --> 00:04:44,880 Speaker 1: four then Breakfast pod. You can also shoot me an 66 00:04:44,880 --> 00:04:49,200 Speaker 1: email at Before Breakfast Podcasts at iHeartMedia dot com that 67 00:04:49,320 --> 00:04:52,520 Speaker 1: before Breakfast is spelled out with all the letters. Thanks 68 00:04:52,560 --> 00:04:54,360 Speaker 1: so much, should I look forward to staying in touch. 69 00:05:00,200 --> 00:05:04,240 Speaker 1: Before Breakfast is a production of iHeartRadio. For more podcasts 70 00:05:04,279 --> 00:05:09,200 Speaker 1: from iHeartRadio, visit the iHeartRadio app, Apple Podcasts, or wherever 71 00:05:09,240 --> 00:05:16,080 Speaker 1: you listen to your favorite shows.