WEBVTT - Don't fall for these common email scams

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<v Speaker 1>Netflix loses subscribers for the first time ever. Amazon Prime

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<v Speaker 1>membership benefits, but on other websites, Chili's puts more robots

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<v Speaker 1>in their restaurants. Plus your tech questions answered. What's going on?

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<v Speaker 1>I'm Rich Demiro and this is Rich on Teche, the

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<v Speaker 1>podcast where I talk about the tech stuff I think

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<v Speaker 1>you should know about. It's also the place where I

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<v Speaker 1>answer the questions you send me. I'm the tech reporter

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<v Speaker 1>at KTLA Channel five in Los Angeles, and I'm a

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<v Speaker 1>little distracted because whenever I do my podcast in front

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<v Speaker 1>of the live audience on Instagram or Facebook or Twitter,

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<v Speaker 1>it's a little distracting. But I love it because I

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<v Speaker 1>get the instant feedback. People are talking, people are chatting,

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<v Speaker 1>but it's a little distracting, so I'm reading what people

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<v Speaker 1>are saying. So it's something in that. You know. Typically,

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<v Speaker 1>if I do a show without the live feedback, it's

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<v Speaker 1>a little bit easier, but it's more fun to do

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<v Speaker 1>the show when people are listening because they respond and

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<v Speaker 1>they say stuff. And so anyway, I have been off

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<v Speaker 1>for a week now, so I'm just getting back. It's weird.

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<v Speaker 1>I usually I typically if I go on vacation, like

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<v Speaker 1>to do it from you know, the weekend to the weekend, right,

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<v Speaker 1>so you don't come back to work in the middle

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<v Speaker 1>of the week. But this time, just because of scheduling,

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<v Speaker 1>we actually went away and came back yesterday. And so

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<v Speaker 1>it's been weird because I went back to work on

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<v Speaker 1>a Thursday, which is totally odd. Right, So I'm just

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<v Speaker 1>kind of I'm totally discombobulated, and I my wife and

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<v Speaker 1>I were discussing this. We went to Scottsdale by the way, Arizona,

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<v Speaker 1>which was beautiful, great place. The weather was perfect, everything

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<v Speaker 1>was really We had some amazing restaurants that we went to. Actually,

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<v Speaker 1>our favorite restaurant was a little tiny place called Pomo

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<v Speaker 1>Pom in Scottsdale. Look it up. It was I'm from

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<v Speaker 1>New Jersey. You know I love my pizza. You know

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<v Speaker 1>I love my Italian food. It was excellent. We had

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<v Speaker 1>a great, great time, and so it was a really

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<v Speaker 1>nice place. And we kept saying our joke the entire time.

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<v Speaker 1>You know, when you go on vacation, you don't like

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<v Speaker 1>typically go to the same place twice, But our joke

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<v Speaker 1>the entire time was, let's just go to Pomo again.

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<v Speaker 1>It was like this casual little place, but it was

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<v Speaker 1>so good. And some of the other restaurants we went

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<v Speaker 1>to that were super hyped up and much more expensive.

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<v Speaker 1>You know, they left a little bit to be desired.

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<v Speaker 1>But we overall thought the city was beautiful. Everything was clean,

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<v Speaker 1>everything was really nice, brand new. It's so different than La.

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<v Speaker 1>Like La it seems like an old city compared to

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<v Speaker 1>Phoenix or Scottsdale. Everything looks brand new. I'm so not

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<v Speaker 1>used to that. Like every single building seemed like it

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<v Speaker 1>was new construction, which I don't really understand. I mean,

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<v Speaker 1>I feel like it's been around for a while, but

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<v Speaker 1>it's just a very different kind of different landscape, I guess.

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<v Speaker 1>And here everything is much more compact, right like when

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<v Speaker 1>you see a Best Buy store. Here it's like wedged

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<v Speaker 1>in between like two other places or three other places.

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<v Speaker 1>But there everything is just so grand and big, and like,

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<v Speaker 1>I guess, they just have a lot of space to

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<v Speaker 1>put stuff in and so they just build these places.

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<v Speaker 1>Like I could not believe the chain restaurants we were seeing,

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<v Speaker 1>like just something as simple like a Chili's or like

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<v Speaker 1>a Maggiano's, or you know, all these steakhouses and stuff.

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<v Speaker 1>They were all so big. I mean, so big. I

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<v Speaker 1>was like, how do they fit? Like, what's with all

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<v Speaker 1>the people? Like do they these these restaurants must see

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<v Speaker 1>a thousand people if not more. But anyway, it was

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<v Speaker 1>a nice time. It was a quick drive. We drove

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<v Speaker 1>from Los Angeles. It was probably like seven hours. We

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<v Speaker 1>actually just drove. My trick was on the way there.

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<v Speaker 1>We stopped over and over and over and over. We

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<v Speaker 1>stopped for food. We stopped for this, we stopped for that,

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<v Speaker 1>and way back we only stopped for restroom breaks and

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<v Speaker 1>we just ate snacks the whole time that we had

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<v Speaker 1>packed and the drive went really really fast. So I

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<v Speaker 1>kind of I've talked about this on the podcast before.

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<v Speaker 1>Growing up, you know, my parents never stopped, and so

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<v Speaker 1>I kind of when I started doing road trips with

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<v Speaker 1>my kids, I would stop, just like the kids would

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<v Speaker 1>be like, I think I've to go to the bathroom.

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<v Speaker 1>I'm like, all right, let's stop, no problem. And you know,

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<v Speaker 1>now it's like I'm kind of pulling back a little

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<v Speaker 1>bit because I realized it takes so much longer to

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<v Speaker 1>do that. So all right, let's get to the podcast.

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<v Speaker 1>And so during the vacation, I revisited the Samsung Galaxy

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<v Speaker 1>S twenty two Ultra. I figured it was a good

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<v Speaker 1>time since I was off. I didn't switch my SIM

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<v Speaker 1>card back into the phone, but I did use the

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<v Speaker 1>phone for the week and just to kind of revisit things.

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<v Speaker 1>There's been like three major software updates since I initially

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<v Speaker 1>reviewed the phone, and I will tell you the Samsung

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<v Speaker 1>Galaxy S twenty two Ultra is is is is the

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<v Speaker 1>best phone of twenty twenty two when it comes to androids. Now,

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<v Speaker 1>when I talk about phones in general, like I still

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<v Speaker 1>really really like the iPhone, and there's certain things that

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<v Speaker 1>I like about the iPhone, especially when it comes to

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<v Speaker 1>like the total package, but when you look at the

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<v Speaker 1>S twenty two Ultra, it's just like there was things

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<v Speaker 1>I was able to do on it that you just

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<v Speaker 1>can't do on the iPhone, like zoom, and a couple

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<v Speaker 1>things in general, like like turning around the video, like

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<v Speaker 1>just being able to flip while you're recording front facing

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<v Speaker 1>camera or sorry, the back camera, then you can just

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<v Speaker 1>flip to yourself and record yourself as well, so that

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<v Speaker 1>was kind of cool. You can also record both of

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<v Speaker 1>those cameras at the same time, although there's an app

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<v Speaker 1>on iOS that lets you do that. Called double take.

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<v Speaker 1>What was the other thing? So my main takeaway was

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<v Speaker 1>the fact that on iOS, I feel like I'm constantly

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<v Speaker 1>trying to outsmart the operating system. So just having voice

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<v Speaker 1>search alone on the Android was so refreshing because I'm

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<v Speaker 1>so not used to that with iOS, and so I

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<v Speaker 1>was doing by the end of the week, ninety nine

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<v Speaker 1>point nine percent of my searches were just voice and

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<v Speaker 1>so I would just start by asking a question or

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<v Speaker 1>just saying a bunch of search terms, and nine times

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<v Speaker 1>out of ten that would like bring me to what

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<v Speaker 1>I needed. The other thing I felt like is that

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<v Speaker 1>the operating system is much more cohesive on Android because

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<v Speaker 1>it feels like everything works together. So when you set

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<v Speaker 1>like a default for an app, it just works. Like

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<v Speaker 1>when I was clicking, I noticed myself like not having

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<v Speaker 1>to worry about clicking links because they would take me

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<v Speaker 1>to the right app. So if I wanted, like if

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<v Speaker 1>I clicked an address, it would take me to my

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<v Speaker 1>Google Maps instead of on iOS, right, I know not

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<v Speaker 1>to click links for addresses because it's going to take

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<v Speaker 1>me to Apple Maps and I have to go copy

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<v Speaker 1>and paste things into the maps Google Maps app. On

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<v Speaker 1>the flip side, I felt like, you know, like on iOS,

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<v Speaker 1>everything kind of brings you back to Apple stuff, like

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<v Speaker 1>it's always trying to push you into Apple, Apple, Apple Apple.

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<v Speaker 1>And I feel like with Android it's like much more

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<v Speaker 1>you know, I've said this before, but it's much more customizable,

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<v Speaker 1>so it becomes what you want it to be. If

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<v Speaker 1>you want to change the entire look and feel of

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<v Speaker 1>the operating system, you can do that. So I felt

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<v Speaker 1>like that stuff was pretty interesting. What else did I

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<v Speaker 1>observe in that time? I mean, I just felt like

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<v Speaker 1>the camera was really good. It was really solid. My

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<v Speaker 1>only problem with the S twenty two Ultra is that

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<v Speaker 1>it's a really big phone. And oh the other thing

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<v Speaker 1>I really really liked is the charging was just so fast.

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<v Speaker 1>I'm so not used to that on the iPhone because

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<v Speaker 1>the iPhone charges pretty slow still, especially if you're using

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<v Speaker 1>wireless charging. But the the Samsung, you plug it in

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<v Speaker 1>and I'm telling you, it's just like it's so fast,

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<v Speaker 1>it's unbelievable. If you have the right charger and it

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<v Speaker 1>just really charges up fast. I never I don't think

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<v Speaker 1>I ever dropped below fifty percent charge the entire time,

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<v Speaker 1>because I would just come back to the hotel room

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<v Speaker 1>to do something real quick, plug it in for fifteen

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<v Speaker 1>minutes and be done. And so it was it was

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<v Speaker 1>really really interesting to kind of to play around with

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<v Speaker 1>it for another week. And you know, I'm tempted to switch,

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<v Speaker 1>but it's definitely I see the pros and cons of both.

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<v Speaker 1>I think it really comes down to preference, you know,

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<v Speaker 1>and also not just preference, but kind of like what

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<v Speaker 1>you're already into. So it's like if you're already if

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<v Speaker 1>you have an Apple Watch like I do, I just

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<v Speaker 1>I love the Apple Watch and it's really tough to

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<v Speaker 1>give that up just to switch over to Android. And

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<v Speaker 1>so it's thees little things. I think some of the

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<v Speaker 1>apps work better on iOS, but then a lot of

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<v Speaker 1>stuff works on Android as well. Let's see, we've got

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<v Speaker 1>a question here on the live stream. What do you

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<v Speaker 1>think of iPhone thirteen? What is your advice on getting

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<v Speaker 1>a new iPhone weight for next year when I upgrade.

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<v Speaker 1>I think it's a good time to get one. I

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<v Speaker 1>think the iPhone thirteen is a really, really solid phone.

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<v Speaker 1>It's definitely the best best iPhone that Apple has ever

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<v Speaker 1>come out with, and I see no problem with continuing

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<v Speaker 1>to get it, even in this late in the game.

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<v Speaker 1>I know it's April. The new iPhone comes out in

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<v Speaker 1>September October. I think that you'll be perfectly happy with

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<v Speaker 1>the iPhone thirteen. There is literally not a thing on

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<v Speaker 1>that phone that I'd improve. So it's just it's really

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<v Speaker 1>just a matter of deciding, you know, do you want

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<v Speaker 1>the smaller one, do you want the bigger one? Dutch

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<v Speaker 1>Boy Az says, I love my Android Samsung F twenty

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<v Speaker 1>So yeah that. I mean, look the Samsungs of the world,

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<v Speaker 1>they really do give you a lot of choices. So, oh,

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<v Speaker 1>I should mention. I saw this article from droid Life

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<v Speaker 1>right now. If you're if you want to upgrade, you're

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<v Speaker 1>if you have a Galaxy S twenty one, they are

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<v Speaker 1>giving you one thousand dollars off the S twenty two

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<v Speaker 1>if you trade in the Galaxy S twenty one Ultra.

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<v Speaker 1>So it's interesting because Mkbhd, the you know, the pre

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<v Speaker 1>eminent tech reviewer on YouTube. He actually, even after a

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<v Speaker 1>bunch of software updates, said that he is still sticking

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<v Speaker 1>with the S twenty one Ultra as his daily driver

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<v Speaker 1>over the S twenty two Ultra, which is pretty bold,

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<v Speaker 1>and I think his main reasoning is that he feels

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<v Speaker 1>like the cameras aren't considerably better, and also the stylus.

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<v Speaker 1>He's not using it, so why carry around a bigger phone?

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<v Speaker 1>I would say, I still think the cameras are a

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<v Speaker 1>bit improved, especially in low light and the video with

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<v Speaker 1>the S twenty two Ultra, I agree with the fact

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<v Speaker 1>that I don't need the stylus, and so I feel

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<v Speaker 1>like I'm carrying around a phone that is a little

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<v Speaker 1>bit bigger, a little bit bulkier, for a feature that

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<v Speaker 1>I don't need. And so I do agree with him

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<v Speaker 1>on that the S twenty two the standard one S

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<v Speaker 1>twenty two plus for me personally as a power user,

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<v Speaker 1>they don't offer the power that I need with the

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<v Speaker 1>speed of video editing, and so that's just kind of

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<v Speaker 1>a deal breaker for me. And also, if I'm going

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<v Speaker 1>to have something that's different than the iPhone, you want

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<v Speaker 1>something that's better than the iPhone. And so the reality

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<v Speaker 1>is when it comes to the camera, you can zoom

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<v Speaker 1>in ten x on the S twenty two Ultra, something

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<v Speaker 1>that you just can't do on the iph and so

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<v Speaker 1>that would lead me to believe that I just need

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<v Speaker 1>to use the S twenty two Ultra over the iPhone.

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<v Speaker 1>Thirteen pro if I was gonna switch, that's what I'm saying.

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<v Speaker 1>I didn't say I'm doing that. And Tommy says, do

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<v Speaker 1>you what can I do to make Android messages come

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<v Speaker 1>clear when I send to iPhone? You can't. You've got

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<v Speaker 1>to You've got to switch to a messaging app. So

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<v Speaker 1>you've got to get You've got to get the person

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<v Speaker 1>to switch to Telegram. There is a setting in the

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<v Speaker 1>Messages app on Android that lets you send photos through

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<v Speaker 1>Google Photos. If you go into your settings, you can

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<v Speaker 1>toggle that on, and basically it sends people a link,

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<v Speaker 1>which is not perfect, but it's better than just if

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<v Speaker 1>you try to send a message from an Android to

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<v Speaker 1>an iPhone, a video message, it's gonna look like garbage.

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<v Speaker 1>It just is because SMS was not meant to send

0:11:51.120 --> 0:11:54.720
<v Speaker 1>large files, and so it's just not gonna be very good.

0:11:55.240 --> 0:11:57.600
<v Speaker 1>And I'm getting a message that says Signal is a

0:11:57.600 --> 0:12:00.440
<v Speaker 1>good messaging app. Signal is great. It just it really

0:12:00.440 --> 0:12:02.560
<v Speaker 1>depends on what your friends are on, so just pick

0:12:02.600 --> 0:12:05.600
<v Speaker 1>one and stick to it. So, for instance, with my family,

0:12:05.720 --> 0:12:08.400
<v Speaker 1>we all decided Telegram a couple of years ago. During

0:12:08.400 --> 0:12:10.800
<v Speaker 1>the holidays, we all joined up. We all made a

0:12:10.800 --> 0:12:14.320
<v Speaker 1>group text and It's been fantastic. It has been so

0:12:14.480 --> 0:12:16.679
<v Speaker 1>good because a couple of us are on iPhone, a

0:12:16.679 --> 0:12:18.880
<v Speaker 1>couple of us are on Android, and none of it matters.

0:12:18.920 --> 0:12:22.959
<v Speaker 1>It doesn't matter what people are on. Everything works perfectly.

0:12:24.400 --> 0:12:26.760
<v Speaker 1>Yo iPhone says, how do I get my Tesla to

0:12:26.800 --> 0:12:29.640
<v Speaker 1>recognize my wife's iPhone? It doesn't seem to know which

0:12:29.800 --> 0:12:34.000
<v Speaker 1>phone is close. There is a setting in Tesla that

0:12:34.120 --> 0:12:38.040
<v Speaker 1>lets you say, prioritize a certain phone, So you can

0:12:38.280 --> 0:12:40.480
<v Speaker 1>list your phones in there and it will let you

0:12:40.520 --> 0:12:43.480
<v Speaker 1>prioritize her phone or your phone. My wife does not.

0:12:43.679 --> 0:12:46.240
<v Speaker 1>She doesn't go near the Tesla because she doesn't like

0:12:46.360 --> 0:12:49.560
<v Speaker 1>the idea of the phone key. I'm like, what's the

0:12:49.600 --> 0:12:52.800
<v Speaker 1>difference you have your You have your phone near you

0:12:52.840 --> 0:12:55.640
<v Speaker 1>at all times, that's your key. But she doesn't like that.

0:12:55.880 --> 0:12:58.000
<v Speaker 1>Although I haven't actually set up her phone as the key,

0:12:58.080 --> 0:13:01.360
<v Speaker 1>so maybe that's part of the problem. All right, let's

0:13:01.360 --> 0:13:03.280
<v Speaker 1>get to the first question of the show. I know

0:13:03.320 --> 0:13:06.000
<v Speaker 1>I got so many questions. I've said this before, but

0:13:06.080 --> 0:13:07.760
<v Speaker 1>I need to do a version of this show that

0:13:07.840 --> 0:13:11.040
<v Speaker 1>is just one hundred percent questions from Instagram, and that

0:13:11.080 --> 0:13:13.800
<v Speaker 1>could be an entire hour, super easily. But I do

0:13:13.880 --> 0:13:15.880
<v Speaker 1>want to get to some of these questions that I

0:13:15.920 --> 0:13:19.480
<v Speaker 1>do have prepared here that people email me at Hello

0:13:19.559 --> 0:13:23.480
<v Speaker 1>at richontech dot TV, Steve says, good evening, love the show.

0:13:23.800 --> 0:13:26.360
<v Speaker 1>Like what you did there, Steve. Since I have unlimited

0:13:26.400 --> 0:13:28.920
<v Speaker 1>data on Verizon, I rarely need to use Wi Fi

0:13:28.960 --> 0:13:31.400
<v Speaker 1>when I'm out and about. But even when I've signed

0:13:31.440 --> 0:13:33.280
<v Speaker 1>on to Wi Fi, say at Kaiser, which is a

0:13:33.320 --> 0:13:37.280
<v Speaker 1>local hospital here or healthcare facility in Los Angeles, I

0:13:37.320 --> 0:13:39.920
<v Speaker 1>find the service so slow as to be useless. Do

0:13:39.920 --> 0:13:43.360
<v Speaker 1>you ever run into that problem? Thanks Steve, Steve one

0:13:43.400 --> 0:13:47.240
<v Speaker 1>hundred percent? So I agree with this. In fact, I

0:13:47.360 --> 0:13:50.880
<v Speaker 1>never use the Wi Fi anywhere unless I have to.

0:13:51.000 --> 0:13:53.679
<v Speaker 1>I also have an unlimited data plan I happen to

0:13:53.720 --> 0:13:58.120
<v Speaker 1>be on Verizon as well. I use gobs and gobs

0:13:58.120 --> 0:14:01.200
<v Speaker 1>of data. I have never been slowed down. I'm on

0:14:01.360 --> 0:14:05.960
<v Speaker 1>five G and I find that Verizon service is so solid.

0:14:06.200 --> 0:14:08.360
<v Speaker 1>Nine times out of ten it is faster than the

0:14:08.360 --> 0:14:11.480
<v Speaker 1>Wi Fi than I'm on. Now, with that said, what

0:14:11.600 --> 0:14:14.240
<v Speaker 1>I do whenever I get into a hotel room or

0:14:14.280 --> 0:14:17.320
<v Speaker 1>somewhere where I'm gonna be using Wi Fi, like let's

0:14:17.320 --> 0:14:20.000
<v Speaker 1>say a sports stadium, I do two speed tests. I

0:14:20.000 --> 0:14:23.920
<v Speaker 1>open up my meteor app met EO R, and I

0:14:23.960 --> 0:14:27.360
<v Speaker 1>do a speed test of my standard signal on my

0:14:27.480 --> 0:14:30.240
<v Speaker 1>cellular carrier. Then I do I connect to the Wi

0:14:30.240 --> 0:14:32.240
<v Speaker 1>Fi and then I do a speed test with that

0:14:32.360 --> 0:14:34.960
<v Speaker 1>as well, and I just see which one's faster nine

0:14:35.000 --> 0:14:37.160
<v Speaker 1>times out of ten. Unless I'm in a place with

0:14:37.200 --> 0:14:40.000
<v Speaker 1>a really good Wi Fi signal, I just leave my

0:14:40.040 --> 0:14:42.920
<v Speaker 1>Wi Fi off and I will use my data. I'm

0:14:42.960 --> 0:14:46.440
<v Speaker 1>paying for a big data plan. My plan is so

0:14:46.680 --> 0:14:50.240
<v Speaker 1>expensive it's ridiculous, and so I'm going to get my

0:14:50.360 --> 0:14:52.640
<v Speaker 1>use out of it until they decide to slow me down.

0:14:53.400 --> 0:14:55.800
<v Speaker 1>And I've yet to see a place or a time

0:14:55.840 --> 0:14:57.760
<v Speaker 1>when I've been slowed down. The only thing we've come

0:14:57.800 --> 0:15:00.200
<v Speaker 1>close to on this last road trip my kid. We're

0:15:00.280 --> 0:15:03.360
<v Speaker 1>using my wife's hot spot, and it did say that

0:15:03.440 --> 0:15:06.480
<v Speaker 1>you came like ninety percent close to using all the

0:15:06.560 --> 0:15:10.040
<v Speaker 1>data on your hot spot. And after these certain data

0:15:10.160 --> 0:15:12.080
<v Speaker 1>was used, I think, I don't know how many gigs

0:15:12.080 --> 0:15:14.320
<v Speaker 1>you get, they do slow that down. So that's an

0:15:14.320 --> 0:15:16.520
<v Speaker 1>example of where it told me that. But I've never

0:15:16.520 --> 0:15:18.520
<v Speaker 1>gotten an email or a text that says, hey, you've

0:15:18.600 --> 0:15:20.960
<v Speaker 1>used you know, one hundred gigabytes this month. We are

0:15:21.000 --> 0:15:23.760
<v Speaker 1>going to start slowing you down. I'm getting some texts

0:15:23.800 --> 0:15:27.160
<v Speaker 1>here on the live stream saying about dead zones in

0:15:27.200 --> 0:15:29.640
<v Speaker 1>different places. Yeah, when you're in these big box stores

0:15:29.680 --> 0:15:33.840
<v Speaker 1>like a Walmart or a best Buy or a hospital

0:15:33.920 --> 0:15:35.920
<v Speaker 1>even a lot of times there are a lot of

0:15:35.920 --> 0:15:38.200
<v Speaker 1>dead zones where your cellular is not going to work

0:15:38.240 --> 0:15:41.240
<v Speaker 1>that well, and so in those cases it's it's critical

0:15:41.320 --> 0:15:44.800
<v Speaker 1>to have those Wi Fi connections. So, for instance, at

0:15:44.840 --> 0:15:48.920
<v Speaker 1>the hotel I was staying at recently, the Verizon signal

0:15:49.080 --> 0:15:51.680
<v Speaker 1>was not very good. I happen to have a T

0:15:52.360 --> 0:15:56.320
<v Speaker 1>Mobile account and so I was using that to test against.

0:15:56.600 --> 0:15:59.440
<v Speaker 1>T Mobile was like super duper fast. They must have

0:15:59.520 --> 0:16:02.320
<v Speaker 1>had a Tea Mobile cell site on property or something,

0:16:02.360 --> 0:16:05.600
<v Speaker 1>because I was getting like over one hundred down on

0:16:05.760 --> 0:16:09.160
<v Speaker 1>T Mobile and I was getting like five on Verizon.

0:16:09.600 --> 0:16:11.880
<v Speaker 1>And then the hotel Wi Fi, I can't remember, it

0:16:11.920 --> 0:16:14.240
<v Speaker 1>was like twenty five something in the middle. So I

0:16:14.320 --> 0:16:17.040
<v Speaker 1>did use the hotel Wi Fi when you know, when

0:16:17.080 --> 0:16:19.600
<v Speaker 1>I figured when I could not get a signal whatsoever,

0:16:19.720 --> 0:16:21.880
<v Speaker 1>like in the room and in certain areas of the hotel,

0:16:22.320 --> 0:16:24.360
<v Speaker 1>and also when I'm at different places, like if you're

0:16:24.520 --> 0:16:26.840
<v Speaker 1>a if you're in a big box place, that's like

0:16:26.880 --> 0:16:29.560
<v Speaker 1>a big metal box store. A lot of times your

0:16:29.560 --> 0:16:31.640
<v Speaker 1>cell phone signal doesn't work as well. I've noticed this

0:16:31.680 --> 0:16:33.560
<v Speaker 1>in like a home depot things like that. It just

0:16:33.560 --> 0:16:35.920
<v Speaker 1>really depends where you are. But that's what I do.

0:16:36.040 --> 0:16:38.320
<v Speaker 1>I typically do the two speed tests if I'm going

0:16:38.400 --> 0:16:41.080
<v Speaker 1>to be in that place for a while, and whatever

0:16:41.080 --> 0:16:43.880
<v Speaker 1>one's faster, I'll just stick to that disconnect from the

0:16:44.200 --> 0:16:47.320
<v Speaker 1>regular Wi Fi and that's it, and I'll use my

0:16:47.480 --> 0:16:50.920
<v Speaker 1>cellular data. I think it's more security user cellular in general.

0:16:51.000 --> 0:16:52.600
<v Speaker 1>It's just you know, we talked about it on the

0:16:52.680 --> 0:16:55.400
<v Speaker 1>last show. Is Wi Fi safe? Most of the time?

0:16:55.440 --> 0:16:57.920
<v Speaker 1>It's perfectly safe. But I do think that, of course

0:16:58.080 --> 0:17:01.520
<v Speaker 1>cellular is going to be the same because it is

0:17:01.840 --> 0:17:06.560
<v Speaker 1>a very secure connection. It's not a public connection. All right.

0:17:06.640 --> 0:17:12.040
<v Speaker 1>Let's talk about everyone's favorite topic, uh, Netflix. So I

0:17:12.160 --> 0:17:17.000
<v Speaker 1>posted about Netflix losing subscribers. Anytime you post about Netflix,

0:17:17.040 --> 0:17:19.400
<v Speaker 1>I'll just tell you this right now. It is very,

0:17:19.520 --> 0:17:24.320
<v Speaker 1>very controversial. People they love Netflix, they hate Netflix. They

0:17:24.480 --> 0:17:27.480
<v Speaker 1>think it's too expensive, they think it's a great deal.

0:17:28.080 --> 0:17:30.760
<v Speaker 1>It's one of those things that has become so prevalent

0:17:30.800 --> 0:17:33.639
<v Speaker 1>in our lives that we have formed a lot of

0:17:33.680 --> 0:17:37.119
<v Speaker 1>opinions about it. And that's fine. I personally sit somewhere

0:17:37.119 --> 0:17:39.159
<v Speaker 1>in the middle in the in the middle in the

0:17:39.160 --> 0:17:42.600
<v Speaker 1>middle with Netflix. I feel like I'm paying too much.

0:17:42.640 --> 0:17:47.720
<v Speaker 1>It's twenty dollars a month. It's my most expensive service. Yes,

0:17:47.800 --> 0:17:51.119
<v Speaker 1>I am sharing my service with other people. It's just

0:17:51.160 --> 0:17:53.440
<v Speaker 1>the way it is. When they decide to clamp down

0:17:53.440 --> 0:17:55.040
<v Speaker 1>on that, of course, I will tell the people that

0:17:55.080 --> 0:17:57.320
<v Speaker 1>i'm sharing with, sorry, you got to you gotta pay

0:17:57.320 --> 0:18:00.600
<v Speaker 1>for your own service. And I'm sharing with you know,

0:18:01.000 --> 0:18:03.480
<v Speaker 1>household members and things like that. But you know, there

0:18:03.480 --> 0:18:06.160
<v Speaker 1>may be some people that still have my password that

0:18:06.280 --> 0:18:08.760
<v Speaker 1>I'm not really sure what's happening, and maybe they're using it.

0:18:08.800 --> 0:18:11.119
<v Speaker 1>I don't know, but it just happens. You share it

0:18:11.200 --> 0:18:13.040
<v Speaker 1>once and next thing, you know, these people they cling

0:18:13.119 --> 0:18:18.320
<v Speaker 1>on forever. So quarter one in twenty twenty two, big

0:18:18.320 --> 0:18:23.000
<v Speaker 1>big loss for Netflix. They lost Let's see, they had

0:18:23.040 --> 0:18:25.040
<v Speaker 1>two hundred and they have two hundred and twenty one

0:18:25.040 --> 0:18:29.359
<v Speaker 1>million subscribers, so overall they're doing great. But they lost

0:18:29.440 --> 0:18:35.520
<v Speaker 1>two hundred thousand subscribers, which is I mean, absolutely horrible.

0:18:35.560 --> 0:18:38.680
<v Speaker 1>You would think this service would still be growing. I'm

0:18:38.720 --> 0:18:40.200
<v Speaker 1>not going to get into I'm not like a Wall

0:18:40.200 --> 0:18:42.199
<v Speaker 1>Street person So we're not going to get into all

0:18:42.240 --> 0:18:44.800
<v Speaker 1>these like wild numbers with Wall Street, but let's just

0:18:44.800 --> 0:18:49.720
<v Speaker 1>put it this way. Investors expected them to gain two

0:18:49.800 --> 0:18:54.960
<v Speaker 1>and a half million subscribers. They lost two hundred thousand subscribers.

0:18:55.440 --> 0:18:58.160
<v Speaker 1>That is just wild. Now, they're still up four million

0:18:58.160 --> 0:19:01.159
<v Speaker 1>subscribers year over year, they still have two hundred and

0:19:01.200 --> 0:19:05.240
<v Speaker 1>twenty one million subscribers, but the reality is they gained

0:19:05.400 --> 0:19:09.080
<v Speaker 1>four million subscribers Q one last year. They lost two

0:19:09.200 --> 0:19:12.080
<v Speaker 1>hundred thousand overall this year. So that is really really

0:19:12.119 --> 0:19:14.880
<v Speaker 1>bad for Netflix. If you've been following the news, their

0:19:14.960 --> 0:19:18.560
<v Speaker 1>stock price went way down. They said that part of

0:19:18.600 --> 0:19:20.840
<v Speaker 1>it was getting out of Russia, but Russia only had

0:19:20.880 --> 0:19:24.280
<v Speaker 1>seven hundred thousand subscribers, so that really wasn't that big

0:19:24.280 --> 0:19:27.840
<v Speaker 1>of a deal. US and Canada they lost six hundred

0:19:27.880 --> 0:19:30.480
<v Speaker 1>thousand subscribers. So what does this tell us? When I

0:19:30.520 --> 0:19:33.080
<v Speaker 1>posted on my Facebook page that Netflix was putting that

0:19:33.160 --> 0:19:36.400
<v Speaker 1>price increase in once again, people were like, I say,

0:19:36.440 --> 0:19:38.880
<v Speaker 1>I'm canceling, this is the last straw. People were serious.

0:19:39.280 --> 0:19:41.960
<v Speaker 1>Six hundred thousand people in the US and Canada. They

0:19:42.000 --> 0:19:46.639
<v Speaker 1>didn't break down exactly how many in each cancel their service.

0:19:46.680 --> 0:19:49.280
<v Speaker 1>They lost six hundred thousand. That is that is a

0:19:49.440 --> 0:19:52.960
<v Speaker 1>huge loss, and that's a net loss. So we don't

0:19:53.000 --> 0:19:56.080
<v Speaker 1>know how many people actually joined and still you canceled.

0:19:56.359 --> 0:20:00.320
<v Speaker 1>But the reality is are people getting streaming fatigue? Probably

0:20:00.840 --> 0:20:04.320
<v Speaker 1>this was you know, Netflix has enjoyed ten years of growth,

0:20:04.520 --> 0:20:07.560
<v Speaker 1>maybe twenty years of growth, whatever it's been since they started.

0:20:07.920 --> 0:20:10.720
<v Speaker 1>Things just kept going up, up up. Now they're getting

0:20:10.760 --> 0:20:13.840
<v Speaker 1>to a point where every move they make is being

0:20:13.920 --> 0:20:18.800
<v Speaker 1>analyzed by their subscribers and and people are just saying,

0:20:18.880 --> 0:20:21.560
<v Speaker 1>you know what, I only watched two shows on Netflix

0:20:21.640 --> 0:20:24.720
<v Speaker 1>last year. Maybe I'll just subscribe to it for six months.

0:20:24.800 --> 0:20:28.840
<v Speaker 1>That's actually an interesting way to look at this service.

0:20:29.280 --> 0:20:31.679
<v Speaker 1>Do you cut your price in half by just subscribing

0:20:31.720 --> 0:20:34.000
<v Speaker 1>for six months out of the year. Now, when Netflix,

0:20:34.040 --> 0:20:36.159
<v Speaker 1>and this is why it always comes down to hit shows.

0:20:36.560 --> 0:20:39.800
<v Speaker 1>When services have a hit show, you do not want

0:20:39.840 --> 0:20:42.120
<v Speaker 1>to get rid of them. So what these services try

0:20:42.119 --> 0:20:45.240
<v Speaker 1>to do is get a hit show that ends and

0:20:45.280 --> 0:20:47.879
<v Speaker 1>then they get another hit show. But Netflix puts all

0:20:47.880 --> 0:20:50.120
<v Speaker 1>their shows, they let you binge them, so you could

0:20:50.160 --> 0:20:54.520
<v Speaker 1>theoretically join for six months and then join for another

0:20:54.680 --> 0:20:56.720
<v Speaker 1>you know, drop out for six months and then join

0:20:56.800 --> 0:20:59.840
<v Speaker 1>for another six months. John says, I dropped cable, but

0:20:59.840 --> 0:21:01.640
<v Speaker 1>now how I pay the same with all these services.

0:21:01.680 --> 0:21:05.399
<v Speaker 1>The perceive value is gone. That is one hundred percent correct,

0:21:05.400 --> 0:21:07.880
<v Speaker 1>And that's what I've talked about. When we first joined

0:21:07.960 --> 0:21:12.159
<v Speaker 1>these streaming services, it was a money saving There was

0:21:12.200 --> 0:21:15.000
<v Speaker 1>a money saving aspect to it, and now that that

0:21:15.160 --> 0:21:18.960
<v Speaker 1>money saving aspect is gone, we can be more critical

0:21:19.040 --> 0:21:21.600
<v Speaker 1>about these services and which ones we pay money for.

0:21:22.040 --> 0:21:25.439
<v Speaker 1>So for me personally, I feel like I'm not getting

0:21:25.440 --> 0:21:28.800
<v Speaker 1>my value out of Netflix. I'm not definitely not getting

0:21:28.800 --> 0:21:32.159
<v Speaker 1>my value out of HBO Plus or whatever max or

0:21:32.200 --> 0:21:35.840
<v Speaker 1>whatever it's called. I feel like I'm not totally getting

0:21:35.840 --> 0:21:39.399
<v Speaker 1>my value out of my YouTube Premium because I'm not

0:21:39.520 --> 0:21:43.520
<v Speaker 1>using their music. I'm paying for Spotify. So it's this

0:21:43.600 --> 0:21:46.160
<v Speaker 1>thing where you're just constantly evaluating. But some of these

0:21:46.160 --> 0:21:48.720
<v Speaker 1>prices are so low that you're like whatever. Some of

0:21:48.760 --> 0:21:52.080
<v Speaker 1>their bundles you're like whatever. But the reality is when

0:21:52.119 --> 0:21:55.200
<v Speaker 1>you really add up all the fees that you're paying

0:21:55.240 --> 0:21:57.320
<v Speaker 1>for these various services, it does add up to a

0:21:57.359 --> 0:22:00.760
<v Speaker 1>lot of money, and it's sometimes you feel like maybe

0:22:00.760 --> 0:22:03.439
<v Speaker 1>it's not enough to cancel. You know, when you look

0:22:03.480 --> 0:22:06.080
<v Speaker 1>at Netflix, you go, oh, twenty bucks and I always

0:22:06.080 --> 0:22:09.800
<v Speaker 1>call it the beer comparison. You know, you spend twenty

0:22:09.840 --> 0:22:12.160
<v Speaker 1>bucks on you know, a round of drinks for so well,

0:22:12.280 --> 0:22:14.440
<v Speaker 1>not in la around of drinks like fifty bucks here,

0:22:14.480 --> 0:22:16.120
<v Speaker 1>but you know, you get a you know, you buy

0:22:16.119 --> 0:22:20.359
<v Speaker 1>a beer, it's five ten bucks and it's okay. That

0:22:20.480 --> 0:22:23.360
<v Speaker 1>lasted a half an hour to an hour versus Netflix

0:22:23.359 --> 0:22:26.240
<v Speaker 1>for twenty dollars lasts for a whole month of entertainment

0:22:26.280 --> 0:22:29.440
<v Speaker 1>for the entire family plus some klingons. But the reality

0:22:29.520 --> 0:22:33.200
<v Speaker 1>is it's one of these situations where we're all kind

0:22:33.200 --> 0:22:36.520
<v Speaker 1>of looking a little bit closer and saying, Netflix, if

0:22:36.520 --> 0:22:39.639
<v Speaker 1>you raise it another two dollars, you know, I don't know,

0:22:39.840 --> 0:22:43.520
<v Speaker 1>I don't know, that may impact our relationship. And so Netflix.

0:22:44.400 --> 0:22:46.119
<v Speaker 1>The other thing that they said, which is kind of

0:22:46.119 --> 0:22:49.439
<v Speaker 1>interesting is that they have one hundred million people that

0:22:49.480 --> 0:22:53.000
<v Speaker 1>are sharing passwords, thirty million in the US. And I know,

0:22:53.480 --> 0:22:55.080
<v Speaker 1>I put this on my Facebook page. A lot of

0:22:55.119 --> 0:22:57.000
<v Speaker 1>people said, look, you know, as long as they're let

0:22:57.080 --> 0:22:59.600
<v Speaker 1>me do it, I'll do it. You're either a password

0:23:00.080 --> 0:23:03.359
<v Speaker 1>share or you're someone who's leeching off of someone else.

0:23:03.400 --> 0:23:08.640
<v Speaker 1>Either way, it's been very acceptable for Netflix. And Michael

0:23:08.720 --> 0:23:10.479
<v Speaker 1>just said, yeah, for about the price of a pizza

0:23:10.520 --> 0:23:12.840
<v Speaker 1>once a month, and that is true. If you ever

0:23:13.040 --> 0:23:15.879
<v Speaker 1>order takeout or if you ever get fast food, you

0:23:15.920 --> 0:23:19.919
<v Speaker 1>see how fast that adds up. So, for instance, you

0:23:19.960 --> 0:23:21.800
<v Speaker 1>go to the grocery store, you spend one hundred bucks.

0:23:21.880 --> 0:23:25.159
<v Speaker 1>Right last night we order you know, two nights we

0:23:25.280 --> 0:23:27.560
<v Speaker 1>ordered pizza and it was like thirty forty bucks I

0:23:27.560 --> 0:23:29.880
<v Speaker 1>think for pizza and a salad. Here in Los Angeles,

0:23:29.880 --> 0:23:33.320
<v Speaker 1>it's it's absolutely incredible how much things cost some times here.

0:23:33.720 --> 0:23:35.520
<v Speaker 1>But you know, we order pizza on a salad for

0:23:35.520 --> 0:23:38.320
<v Speaker 1>forty dollars. We got one meal out of that. So

0:23:38.480 --> 0:23:41.000
<v Speaker 1>again it's like, okay, for twenty dollars, I'm getting a

0:23:41.000 --> 0:23:44.720
<v Speaker 1>whole month's worth of entertainment. So it really comes down

0:23:44.760 --> 0:23:46.600
<v Speaker 1>to how you spend your money and also what you

0:23:46.640 --> 0:23:48.840
<v Speaker 1>prioritize in life. If you're going out to eat dinner,

0:23:49.200 --> 0:23:51.639
<v Speaker 1>it is a very expensive thing to do. If you

0:23:51.640 --> 0:23:54.159
<v Speaker 1>can afford it, that's great, but the reality is that

0:23:54.280 --> 0:23:57.800
<v Speaker 1>is a very expensive way to eat. Netflix still in

0:23:57.840 --> 0:23:59.680
<v Speaker 1>the scheme of things, for twenty dollars a month is

0:23:59.720 --> 0:24:03.280
<v Speaker 1>still a very inexpensive way to get entertainment. You go

0:24:03.320 --> 0:24:05.800
<v Speaker 1>to one movie and the ticket's going to be twenty

0:24:05.800 --> 0:24:08.520
<v Speaker 1>bucks at least here in Los Angeles, and so that

0:24:08.600 --> 0:24:11.320
<v Speaker 1>is not a very efficient use of your money. Is

0:24:11.320 --> 0:24:14.280
<v Speaker 1>it enjoyable? Is it a good experience? Sure, it's fun,

0:24:14.320 --> 0:24:17.560
<v Speaker 1>It's different. It's just it depends how you look at

0:24:17.600 --> 0:24:20.000
<v Speaker 1>this stuff. And so it all comes down to what

0:24:20.040 --> 0:24:23.520
<v Speaker 1>you prioritize and how you decide to spend your money.

0:24:23.880 --> 0:24:25.800
<v Speaker 1>You know, if you have one hundred dollars to spend

0:24:25.840 --> 0:24:28.199
<v Speaker 1>on entertainment a month and you or let's say you

0:24:28.280 --> 0:24:31.480
<v Speaker 1>only have twenty dollars to spend on entertainment, Netflix is great,

0:24:31.560 --> 0:24:34.080
<v Speaker 1>and it's a really good way of getting a lot

0:24:34.119 --> 0:24:37.200
<v Speaker 1>of entertainment for cheap. But if you're paying twenty dollars

0:24:37.200 --> 0:24:39.399
<v Speaker 1>for Netflix, plus twenty dollars for this, plus twenty dollars

0:24:39.400 --> 0:24:41.800
<v Speaker 1>for that, plus you're going to the movies, plus you're

0:24:41.840 --> 0:24:44.320
<v Speaker 1>doing this, that is a very expensive way to get

0:24:44.320 --> 0:24:46.800
<v Speaker 1>your entertainment. So again, it all comes down to kind

0:24:46.840 --> 0:24:50.320
<v Speaker 1>of what you want. But I'm just saying be prepared

0:24:50.760 --> 0:24:54.479
<v Speaker 1>for Netflix to really start looking into this idea of

0:24:54.520 --> 0:24:58.919
<v Speaker 1>people sharing their passwords and sharing their entertainment with other people.

0:24:59.040 --> 0:25:01.800
<v Speaker 1>Because they they can do it, they can turn on,

0:25:02.200 --> 0:25:05.720
<v Speaker 1>they can crank it up very quickly and just say okay, computers.

0:25:06.200 --> 0:25:08.960
<v Speaker 1>From now on, when people start to log in from

0:25:09.000 --> 0:25:11.760
<v Speaker 1>different locations on this account, we're gonna be a little

0:25:11.800 --> 0:25:14.480
<v Speaker 1>bit more critical about how we allow that login to happen.

0:25:14.520 --> 0:25:17.199
<v Speaker 1>So just be aware that if Netflix starts trying to

0:25:17.200 --> 0:25:20.280
<v Speaker 1>look for ways to cut costs and to I guess

0:25:20.480 --> 0:25:24.639
<v Speaker 1>increase the value out of their memberships or increase I

0:25:24.680 --> 0:25:27.080
<v Speaker 1>don't know what the term is, but they're basically trying

0:25:27.080 --> 0:25:29.680
<v Speaker 1>to crank things up just a little bit. They might

0:25:29.720 --> 0:25:32.119
<v Speaker 1>put the pressure on people to stop sharing passwords. They

0:25:32.200 --> 0:25:34.239
<v Speaker 1>might not make it as easy. The other thing they

0:25:34.280 --> 0:25:37.360
<v Speaker 1>said they're going to do is look into add supported plans,

0:25:37.359 --> 0:25:40.200
<v Speaker 1>something they've never wanted to do, but I think it's

0:25:40.240 --> 0:25:42.840
<v Speaker 1>inevitable at this point because if they can make a

0:25:42.840 --> 0:25:45.439
<v Speaker 1>ten dollars plan that has ads a lot of people,

0:25:45.920 --> 0:25:52.200
<v Speaker 1>we'll go over to that plan for sure. All right,

0:25:52.359 --> 0:25:56.959
<v Speaker 1>next question, let's see here. Oh, this is a okay,

0:25:57.080 --> 0:25:59.280
<v Speaker 1>So this is a good one because I got this

0:25:59.400 --> 0:26:04.720
<v Speaker 1>email from Sandra. She attached an email to the email

0:26:04.840 --> 0:26:08.880
<v Speaker 1>she sent me, which was a screenshot, and the subject

0:26:08.880 --> 0:26:11.760
<v Speaker 1>line was new billing proof your order will be processed soon.

0:26:11.840 --> 0:26:15.879
<v Speaker 1>Please check the following attachment for more information, and Sandra

0:26:15.920 --> 0:26:17.880
<v Speaker 1>said to me, hey, Rich, I didn't make this purchase.

0:26:17.960 --> 0:26:20.600
<v Speaker 1>It doesn't look authentic. It says click on cancel, and

0:26:20.640 --> 0:26:23.080
<v Speaker 1>I did. I still wasn't sure. I checked my bank

0:26:23.119 --> 0:26:26.280
<v Speaker 1>accounts and no purchase shows just yet. What should I do?

0:26:26.440 --> 0:26:31.040
<v Speaker 1>Thank you, Sandy, Sandy, you made one mistake here and

0:26:31.080 --> 0:26:34.080
<v Speaker 1>that was clicking the links to cancel, because that's exactly

0:26:34.160 --> 0:26:35.640
<v Speaker 1>what they want to do. So I made a video

0:26:35.720 --> 0:26:39.719
<v Speaker 1>about this scam email on my Instagram and I posted it,

0:26:39.760 --> 0:26:41.240
<v Speaker 1>so if you want to check it out, check out

0:26:41.240 --> 0:26:46.360
<v Speaker 1>my latest post at richon Tech on Instagram. What happened

0:26:46.359 --> 0:26:51.280
<v Speaker 1>here is a very common common scam and it's been

0:26:51.320 --> 0:26:55.320
<v Speaker 1>going on forever. And so this example is she got

0:26:55.640 --> 0:26:59.400
<v Speaker 1>a receipt it looks like an Apple receipt for a

0:26:59.280 --> 0:27:01.879
<v Speaker 1>in app purchase of thirty dollars and it's for some

0:27:02.040 --> 0:27:05.800
<v Speaker 1>Marvel I don't know game or something. And so what

0:27:05.840 --> 0:27:09.480
<v Speaker 1>they want you to do is look at this and say, well,

0:27:09.520 --> 0:27:12.840
<v Speaker 1>I didn't make that purchase. And it's so convenient that

0:27:13.080 --> 0:27:16.960
<v Speaker 1>right inside that same email are too easy links to

0:27:17.080 --> 0:27:21.200
<v Speaker 1>cancel your purchase and to also change your password, because

0:27:21.240 --> 0:27:26.439
<v Speaker 1>clearly someone has access to your account. But beware, do

0:27:26.760 --> 0:27:30.520
<v Speaker 1>not click the links inside these emails. So if you

0:27:30.640 --> 0:27:32.800
<v Speaker 1>look a little bit closer at these emails, and this

0:27:32.840 --> 0:27:35.280
<v Speaker 1>one was actually pretty good because it looked kind of authentic.

0:27:35.359 --> 0:27:38.520
<v Speaker 1>It looked like something that Apple might send. But if

0:27:38.560 --> 0:27:41.600
<v Speaker 1>you look closely at the links. So when you're on

0:27:41.680 --> 0:27:43.880
<v Speaker 1>a phone, it's a little bit trickier because you can't

0:27:43.920 --> 0:27:46.320
<v Speaker 1>hover over the link. You can do it's called a

0:27:46.400 --> 0:27:48.440
<v Speaker 1>peek at the link, but that's a little tricky too.

0:27:48.960 --> 0:27:51.320
<v Speaker 1>But if you are on a desktop, you can just

0:27:51.359 --> 0:27:54.280
<v Speaker 1>hover your mouse over a link and in the lower

0:27:54.440 --> 0:27:57.439
<v Speaker 1>portion of the of the browser or right kind of

0:27:57.480 --> 0:28:01.680
<v Speaker 1>near the link, it will give you the full URL

0:28:01.800 --> 0:28:04.240
<v Speaker 1>of that link, and so it will tell you where

0:28:04.240 --> 0:28:06.159
<v Speaker 1>that link goes to. So if you're on Chrome, it

0:28:06.200 --> 0:28:08.680
<v Speaker 1>shows you in the lower left hand corner. If you're

0:28:08.680 --> 0:28:11.760
<v Speaker 1>on different apps, it may just kind of show you

0:28:11.800 --> 0:28:14.640
<v Speaker 1>the link near the or show you the full URL

0:28:14.800 --> 0:28:17.480
<v Speaker 1>near the link. But the reality is you need to

0:28:17.520 --> 0:28:21.720
<v Speaker 1>be very concerned about emails like this. Number one, do

0:28:22.119 --> 0:28:25.040
<v Speaker 1>not click the links. I'm telling you do not click

0:28:25.080 --> 0:28:27.960
<v Speaker 1>the links for a reason. Even if you're smart like me,

0:28:28.160 --> 0:28:31.280
<v Speaker 1>and you're a tech savvy person that knows technology and

0:28:31.359 --> 0:28:34.360
<v Speaker 1>knows a fake email when they see it. Pretty much instantly,

0:28:34.880 --> 0:28:37.080
<v Speaker 1>you don't want to click these links because guess what,

0:28:37.440 --> 0:28:40.360
<v Speaker 1>they are tracking the people that click those links. So

0:28:40.360 --> 0:28:42.240
<v Speaker 1>as soon as you click that link, even if you

0:28:42.240 --> 0:28:46.120
<v Speaker 1>don't type anything in, it immediately sends the bad people

0:28:46.200 --> 0:28:49.120
<v Speaker 1>a signal that says, oh, we got a good email address,

0:28:49.200 --> 0:28:51.920
<v Speaker 1>we got a hot one, Let's send them more emails.

0:28:52.040 --> 0:28:53.800
<v Speaker 1>And so that's why you don't want to click on

0:28:53.840 --> 0:28:56.640
<v Speaker 1>the links at all. In fact, I go so far

0:28:56.760 --> 0:28:59.880
<v Speaker 1>as to have all images turned off in my emails,

0:29:00.280 --> 0:29:03.760
<v Speaker 1>so my email programs do not load images by default.

0:29:03.800 --> 0:29:07.480
<v Speaker 1>The reason for that is that means they can't see

0:29:07.520 --> 0:29:10.280
<v Speaker 1>when I load images. These scammers have gotten so good

0:29:10.320 --> 0:29:15.320
<v Speaker 1>they put tiny, little, tiny little pixels in their emails,

0:29:15.840 --> 0:29:19.120
<v Speaker 1>and when that pixel gets loaded from a remote server,

0:29:19.240 --> 0:29:21.200
<v Speaker 1>it goes ding ning, ning, ning ning. It says, we

0:29:21.280 --> 0:29:23.280
<v Speaker 1>got a hot one, we got an email address that

0:29:23.320 --> 0:29:26.280
<v Speaker 1>actually works, we got a human that's actually checking this email.

0:29:26.600 --> 0:29:29.480
<v Speaker 1>Let's send them more emails, let's target them even more.

0:29:29.720 --> 0:29:33.200
<v Speaker 1>Same things happened, Same thing happens with with spam texts.

0:29:33.520 --> 0:29:35.600
<v Speaker 1>So this is the reason why you don't even want

0:29:35.600 --> 0:29:38.760
<v Speaker 1>to interact with these emails at all. Don't click on subscribe,

0:29:38.840 --> 0:29:41.280
<v Speaker 1>don't click the links in them, don't even test things out,

0:29:41.320 --> 0:29:44.000
<v Speaker 1>just delete. And the reason why I tell you this

0:29:44.120 --> 0:29:47.440
<v Speaker 1>is because this is a problem over and over and

0:29:47.480 --> 0:29:51.360
<v Speaker 1>over the problem is that when you click these links,

0:29:51.920 --> 0:29:56.240
<v Speaker 1>it's saying, oh, cancel your membership, or cancel this product,

0:29:56.440 --> 0:29:59.040
<v Speaker 1>or get a credit. What they're really trying to do

0:29:59.200 --> 0:30:00.840
<v Speaker 1>is that link is going to bring you to a

0:30:00.880 --> 0:30:03.680
<v Speaker 1>log in page for Apple, and it looks just like

0:30:03.720 --> 0:30:06.880
<v Speaker 1>the Apple login page, but you can type anything into

0:30:06.920 --> 0:30:09.200
<v Speaker 1>that Apple login page and it will still accept it

0:30:09.240 --> 0:30:11.920
<v Speaker 1>because it is just trying to capture your password and

0:30:11.960 --> 0:30:14.720
<v Speaker 1>your user name as soon as humanly possible. And the

0:30:14.840 --> 0:30:17.480
<v Speaker 1>second that you type those two things into that page,

0:30:17.560 --> 0:30:20.600
<v Speaker 1>it immediately alerts someone with a big red alert and

0:30:20.640 --> 0:30:22.280
<v Speaker 1>they say, oh, we got a good email and we

0:30:22.320 --> 0:30:25.680
<v Speaker 1>got a good password because this person didn't realize the scam.

0:30:25.840 --> 0:30:28.680
<v Speaker 1>And next thing you know, they are logging into your account.

0:30:28.880 --> 0:30:32.600
<v Speaker 1>They're changing the password, they're changing your two factor authentication

0:30:32.800 --> 0:30:35.800
<v Speaker 1>or turning it on with their stuff, and they are

0:30:35.840 --> 0:30:38.600
<v Speaker 1>now taking control of your account. And that's when the

0:30:38.600 --> 0:30:40.920
<v Speaker 1>real scam happens, because that's when they take control and

0:30:40.960 --> 0:30:43.240
<v Speaker 1>they really make some purchases and do stuff, and by

0:30:43.280 --> 0:30:45.840
<v Speaker 1>the time you realize that you just typed into a

0:30:45.880 --> 0:30:49.000
<v Speaker 1>page that doesn't go anywhere, it's too late. They've already

0:30:49.000 --> 0:30:51.840
<v Speaker 1>taken control of your account. So please do not fall

0:30:51.880 --> 0:30:55.680
<v Speaker 1>for this stuff. If you are ever typing your information

0:30:55.800 --> 0:30:57.920
<v Speaker 1>into a web page, I want you to go to

0:30:58.000 --> 0:31:01.160
<v Speaker 1>that web page yourself. If it is an Apple thing,

0:31:01.320 --> 0:31:04.560
<v Speaker 1>you need to go to Apple dot com and navigate

0:31:04.560 --> 0:31:06.800
<v Speaker 1>to the pages. I don't even care if you google it. Honestly,

0:31:07.160 --> 0:31:11.800
<v Speaker 1>if you do like Apple refund for purchase, you should.

0:31:12.120 --> 0:31:15.200
<v Speaker 1>It should bring up a support page for Apple, and

0:31:15.240 --> 0:31:19.280
<v Speaker 1>then you can click where the actual sign in page

0:31:19.400 --> 0:31:23.120
<v Speaker 1>is Report a problem dot Apple dot com. And so

0:31:23.200 --> 0:31:26.120
<v Speaker 1>this is how these scams work. It happens so fast

0:31:26.480 --> 0:31:28.760
<v Speaker 1>that people don't realize it, and they tell me all

0:31:28.800 --> 0:31:31.320
<v Speaker 1>the time. Believe me. I get these emails every single

0:31:31.440 --> 0:31:35.200
<v Speaker 1>day they say, Rich, my Instagram was hacked. Your Instagram

0:31:35.320 --> 0:31:38.280
<v Speaker 1>was not hacked. What happened was you fell prey to

0:31:38.440 --> 0:31:42.480
<v Speaker 1>a social engineering email. And that social engineering email, which

0:31:42.520 --> 0:31:45.200
<v Speaker 1>I get every single day of my life, says, hey,

0:31:45.200 --> 0:31:47.680
<v Speaker 1>there's been a problem with your Instagram account. Please log

0:31:47.720 --> 0:31:50.160
<v Speaker 1>in here and we'll figure it out for you. As

0:31:50.240 --> 0:31:52.640
<v Speaker 1>soon as you log in, it is it is taking

0:31:52.760 --> 0:31:57.600
<v Speaker 1>your information, so don't do that. Okay. With that said,

0:31:58.000 --> 0:32:00.960
<v Speaker 1>a couple couple takeaways from Herember one, just don't log

0:32:01.000 --> 0:32:04.360
<v Speaker 1>in ever, ever, ever, ever, unless you know and trust

0:32:04.400 --> 0:32:06.600
<v Speaker 1>the website. Make sure you look at the link that

0:32:06.640 --> 0:32:09.320
<v Speaker 1>you are clicking. Don't even click the link. Some of

0:32:09.360 --> 0:32:12.360
<v Speaker 1>you are asking about unsubscribed links. Here is how you

0:32:12.400 --> 0:32:17.800
<v Speaker 1>deal with unsubscribe. You only unsubscribe to websites that are legitimate,

0:32:17.960 --> 0:32:23.320
<v Speaker 1>so again to review. If Apple officially sends you an email, yes,

0:32:23.360 --> 0:32:25.960
<v Speaker 1>you can on subscribe. If Macy sends you an email,

0:32:26.000 --> 0:32:28.760
<v Speaker 1>you can unsubscribe. If best By send you an email,

0:32:28.800 --> 0:32:32.520
<v Speaker 1>you can safely unsubscribe. Even if the real ator that

0:32:32.600 --> 0:32:35.360
<v Speaker 1>you went to an open house start sending you text

0:32:35.440 --> 0:32:38.320
<v Speaker 1>to your phone, you can safely unsubscribe to those texts

0:32:38.360 --> 0:32:42.240
<v Speaker 1>by typing stop. If you get a random text message

0:32:42.280 --> 0:32:46.920
<v Speaker 1>that says you can grow more hair or you know

0:32:47.040 --> 0:32:49.520
<v Speaker 1>whatever these text messages say. You know what I'm talking about.

0:32:49.520 --> 0:32:52.640
<v Speaker 1>You've seen them all. You cannot write stop to those

0:32:52.680 --> 0:32:56.120
<v Speaker 1>text messages. Do not even don't do anything, just delete

0:32:56.120 --> 0:32:59.560
<v Speaker 1>them because it's believe me, it just makes you get

0:32:59.560 --> 0:33:01.640
<v Speaker 1>more stuff. And right now I'll be honest, we are

0:33:02.520 --> 0:33:04.920
<v Speaker 1>in a primetime right now where I don't know about you,

0:33:04.960 --> 0:33:07.120
<v Speaker 1>but I am getting so many spam emails on a

0:33:07.200 --> 0:33:10.560
<v Speaker 1>daily basis because what these spammers do is they go

0:33:10.640 --> 0:33:14.040
<v Speaker 1>through all the leaks, all the hacks out there that

0:33:14.160 --> 0:33:16.760
<v Speaker 1>you know, when target gets hacked and a big bunch

0:33:16.760 --> 0:33:19.360
<v Speaker 1>of email addresses are out on the web, when you know,

0:33:19.440 --> 0:33:22.320
<v Speaker 1>anyone gets hacked, and all these email addresses get out

0:33:22.320 --> 0:33:25.240
<v Speaker 1>on the open web, they go through, they parse those

0:33:25.280 --> 0:33:28.360
<v Speaker 1>email addresses, and they start spamming them like crazy until

0:33:28.400 --> 0:33:30.520
<v Speaker 1>things settle down and they move on to the next list.

0:33:30.600 --> 0:33:33.320
<v Speaker 1>So believe me, right now, the spam texts and the

0:33:33.360 --> 0:33:35.680
<v Speaker 1>spam emails are at an all time high at least

0:33:35.720 --> 0:33:39.080
<v Speaker 1>for my accounts, and it's taking all my energy every

0:33:39.160 --> 0:33:42.160
<v Speaker 1>day to just be like, what is happening. Oh my gosh,

0:33:42.200 --> 0:33:46.320
<v Speaker 1>this is absolutely wild, So just ignore them if you want.

0:33:46.440 --> 0:33:48.720
<v Speaker 1>If you can go into your email program and turn

0:33:48.800 --> 0:33:54.320
<v Speaker 1>off loading of images, that is really smart. So you

0:33:54.360 --> 0:33:57.800
<v Speaker 1>can just google, like, let's say you use the iPhone

0:33:58.320 --> 0:34:04.280
<v Speaker 1>iPhone mail app turn off images. Let's see if that

0:34:04.280 --> 0:34:06.320
<v Speaker 1>brings you to it. Yeah, it'll tell you how to

0:34:06.320 --> 0:34:09.480
<v Speaker 1>stop images from automatically downloading an email, so just do that,

0:34:10.920 --> 0:34:15.040
<v Speaker 1>Panda Bearer. Panda Bear says, it's called phishing. Yes, it

0:34:15.120 --> 0:34:18.160
<v Speaker 1>is called phishing, and it's a terrible thing. And basically

0:34:18.440 --> 0:34:21.960
<v Speaker 1>when people say they are hacked, honestly they are. It

0:34:22.040 --> 0:34:24.360
<v Speaker 1>is being hacked in a certain way. But you're really

0:34:24.520 --> 0:34:28.320
<v Speaker 1>being fished, you're being scammed, You're being socially engineered. They

0:34:28.400 --> 0:34:30.840
<v Speaker 1>are preying upon the fact that you get this email

0:34:31.280 --> 0:34:35.239
<v Speaker 1>that says, oh, just confirming your purchase for eighty dollars,

0:34:35.560 --> 0:34:38.360
<v Speaker 1>and you're like what, and you're so mad that you're like,

0:34:38.400 --> 0:34:40.479
<v Speaker 1>I didn't make that purchase. Let me click the link

0:34:40.520 --> 0:34:42.759
<v Speaker 1>to get rid of that purchase. It says here, click

0:34:42.800 --> 0:34:45.359
<v Speaker 1>this for a refund, and you click it and next

0:34:45.360 --> 0:34:47.600
<v Speaker 1>thing you know, that's how you've been socially engineered. I

0:34:47.680 --> 0:34:50.600
<v Speaker 1>was at a gas station when we were traveling last week.

0:34:51.560 --> 0:34:53.439
<v Speaker 1>I was at a gas station and I used Tap

0:34:53.480 --> 0:34:56.239
<v Speaker 1>to pay, like I have recommended for you to use.

0:34:56.320 --> 0:35:00.040
<v Speaker 1>I used Tap to pay and it said sorry, it

0:35:00.080 --> 0:35:02.160
<v Speaker 1>doesn't work. And I said, huh, that's weird. I'm like,

0:35:02.200 --> 0:35:04.960
<v Speaker 1>am I hacked? Tried tap to pay again, gas station

0:35:05.120 --> 0:35:07.560
<v Speaker 1>didn't work, and so I said, that's weird. And so

0:35:07.640 --> 0:35:09.680
<v Speaker 1>I went into the gas station, tried I used a

0:35:09.680 --> 0:35:12.080
<v Speaker 1>different card. I went to the gas station, tried tap

0:35:12.120 --> 0:35:14.160
<v Speaker 1>to pay again, didn't work. Next thing you know, I

0:35:14.200 --> 0:35:16.360
<v Speaker 1>get back to my car. I had like three texts

0:35:16.360 --> 0:35:19.160
<v Speaker 1>from my bank saying was this you trying to use

0:35:19.200 --> 0:35:23.799
<v Speaker 1>your card at this gas station? And sure enough it was,

0:35:23.880 --> 0:35:26.560
<v Speaker 1>but I didn't see the text. But here's the deal again,

0:35:26.880 --> 0:35:30.400
<v Speaker 1>these bad people are socially engineering even those texts. So

0:35:30.400 --> 0:35:32.680
<v Speaker 1>they're sending you a text that says, did you just

0:35:32.760 --> 0:35:35.440
<v Speaker 1>make this purchase? Press one for yes, press two for no,

0:35:35.800 --> 0:35:37.920
<v Speaker 1>And you're confused because you're like, oh, that's weird. I

0:35:37.920 --> 0:35:41.280
<v Speaker 1>didn't make that purchase. You pressed two. But it's actually

0:35:41.320 --> 0:35:43.480
<v Speaker 1>just a fake spam text. And now they know that

0:35:43.520 --> 0:35:46.120
<v Speaker 1>your phone number is alive. So these spammers believe me

0:35:46.560 --> 0:35:49.880
<v Speaker 1>they are smart, and they are they're working NonStop to

0:35:49.920 --> 0:35:53.040
<v Speaker 1>try to trick us out of our money and hand

0:35:53.080 --> 0:35:55.839
<v Speaker 1>over our credentials in ways that we have not thought of.

0:35:56.719 --> 0:35:58.719
<v Speaker 1>If you know me, well, you're like, rich, hold on,

0:35:59.200 --> 0:36:01.879
<v Speaker 1>why did you Why did you drive a gas car?

0:36:01.920 --> 0:36:03.600
<v Speaker 1>I thought you had a tesla? What's going on? We

0:36:03.640 --> 0:36:07.279
<v Speaker 1>actually took my wife's car because it was she didn't

0:36:07.280 --> 0:36:09.680
<v Speaker 1>want to deal with the drive and charging and all

0:36:09.680 --> 0:36:14.799
<v Speaker 1>that stuff. So I said, okay, that's fine, we'll not

0:36:15.440 --> 0:36:18.279
<v Speaker 1>We'll take the regular gas car. It's very different. I'm

0:36:18.280 --> 0:36:22.360
<v Speaker 1>so used to driving the Tesla that it drives so

0:36:22.520 --> 0:36:27.160
<v Speaker 1>different than a gas car. That anyway, all right, good question.

0:36:27.239 --> 0:36:29.280
<v Speaker 1>So I think I went really long on a question

0:36:29.480 --> 0:36:32.200
<v Speaker 1>to just explain that. But I feel like it's very

0:36:32.320 --> 0:36:35.760
<v Speaker 1>very important to explain. So let's get to the next

0:36:36.880 --> 0:36:41.400
<v Speaker 1>Let's see next story on the podcast. Amazon has a

0:36:41.400 --> 0:36:44.000
<v Speaker 1>new way to shop. Okay, so this is actually pretty smart.

0:36:44.840 --> 0:36:48.319
<v Speaker 1>Amazon has a new program called Bye with Prime. I know,

0:36:48.400 --> 0:36:50.440
<v Speaker 1>Amazon is kind of like Netflix, either love it or

0:36:50.560 --> 0:36:53.880
<v Speaker 1>hate it. I think probably more people hate Amazon than

0:36:53.880 --> 0:36:57.560
<v Speaker 1>they do Netflix. But Amazon is definitely getting up there

0:36:57.680 --> 0:37:00.680
<v Speaker 1>with with the hate. And whenever I post something about

0:37:00.719 --> 0:37:03.520
<v Speaker 1>Amazon because they've gotten so big, I mean, it's it's

0:37:03.560 --> 0:37:08.440
<v Speaker 1>realistically the situation where Amazon has become the pre eminent

0:37:08.680 --> 0:37:12.040
<v Speaker 1>search engine so for shopping. So if you're searching for

0:37:12.120 --> 0:37:14.600
<v Speaker 1>some information, you're going to go to Google. If you're

0:37:14.640 --> 0:37:17.240
<v Speaker 1>searching for something to buy, if you have Amazon Prime,

0:37:17.480 --> 0:37:19.719
<v Speaker 1>if you have a Prime membership, you're probably gonna go

0:37:19.760 --> 0:37:22.759
<v Speaker 1>to Amazon first and just search inside that box for

0:37:22.800 --> 0:37:25.480
<v Speaker 1>what you're looking for. That item may be cheaper on

0:37:25.520 --> 0:37:28.080
<v Speaker 1>other websites, it might be available on other websites, but

0:37:28.200 --> 0:37:31.880
<v Speaker 1>because you're an Amazon Prime member, you turn to Amazon first.

0:37:32.880 --> 0:37:36.680
<v Speaker 1>And so with that in mind, Amazon has gotten some

0:37:37.840 --> 0:37:40.440
<v Speaker 1>you know, some blowback or pushback, whatever you want to

0:37:40.480 --> 0:37:43.480
<v Speaker 1>call it for kind of taking over the web and

0:37:43.880 --> 0:37:47.839
<v Speaker 1>making people shop just at Amazon, and especially small sellers who.

0:37:48.040 --> 0:37:50.960
<v Speaker 1>Let's put it this way, you are shopping for something

0:37:51.120 --> 0:37:54.040
<v Speaker 1>and it is either one click to purchase it on Amazon,

0:37:54.600 --> 0:37:57.400
<v Speaker 1>or you can go to another website that you've never

0:37:57.680 --> 0:38:00.680
<v Speaker 1>shopped on before and purchased a similar item. But you

0:38:00.719 --> 0:38:02.600
<v Speaker 1>have to sign up, you gotta log in, you got

0:38:02.600 --> 0:38:04.399
<v Speaker 1>to put your credit card number in, you gotta wait

0:38:04.440 --> 0:38:07.439
<v Speaker 1>for this really long shipping process. And so nine times

0:38:07.480 --> 0:38:09.279
<v Speaker 1>out of ten you're gonna go, eh, I'll just buy

0:38:09.280 --> 0:38:11.200
<v Speaker 1>it on Amazon. I'll give you an example about this.

0:38:11.640 --> 0:38:15.319
<v Speaker 1>So I like the soaps from doctor Squatch, right, and

0:38:15.400 --> 0:38:18.439
<v Speaker 1>so Doctor Squatch is a website that they advertised during

0:38:18.480 --> 0:38:21.080
<v Speaker 1>the Super Bowl. I made fun of them. A couple

0:38:21.120 --> 0:38:23.879
<v Speaker 1>weeks later, here I am ordering soap off their website. Now,

0:38:24.120 --> 0:38:26.399
<v Speaker 1>when I ordered soap off their website the first time,

0:38:26.480 --> 0:38:29.719
<v Speaker 1>it took so long to get to my house that

0:38:29.880 --> 0:38:32.040
<v Speaker 1>I was like, Eh, never mind, I'm not gonna I'm

0:38:32.080 --> 0:38:34.399
<v Speaker 1>not gonna buy here anymore. And I was like, ah,

0:38:34.400 --> 0:38:36.960
<v Speaker 1>but I like this soap so much, so let me

0:38:37.040 --> 0:38:39.360
<v Speaker 1>keep shopping there. The second time order it again, it

0:38:39.520 --> 0:38:42.839
<v Speaker 1>just took so long. Oh my gosh. So the third

0:38:42.920 --> 0:38:45.080
<v Speaker 1>time I ordered, I said, you know what, let me

0:38:45.120 --> 0:38:47.240
<v Speaker 1>just buy it off Amazon. Let me search for Doctor

0:38:47.280 --> 0:38:50.120
<v Speaker 1>Squatch soap on Amazon. They didn't have the same selection.

0:38:50.280 --> 0:38:53.719
<v Speaker 1>It was more expensive, but I did order it from

0:38:53.760 --> 0:38:56.239
<v Speaker 1>Amazon because it was like overnight shipping. But then I

0:38:56.280 --> 0:38:58.240
<v Speaker 1>was like, ah, that's much cheaper through the direct website.

0:38:58.320 --> 0:39:00.839
<v Speaker 1>Let me order it there again. Fourth or fifth time

0:39:00.880 --> 0:39:04.520
<v Speaker 1>I ordered the soap, it was this shipping was really fast,

0:39:04.560 --> 0:39:05.840
<v Speaker 1>so I think it was a COVID thing that's a

0:39:05.880 --> 0:39:08.600
<v Speaker 1>shipping took really long. But I tell you all of

0:39:08.640 --> 0:39:11.600
<v Speaker 1>this because imagine the next time I go to this

0:39:11.680 --> 0:39:14.920
<v Speaker 1>Doctor Squatch website and they have enabled this new buy

0:39:15.000 --> 0:39:17.520
<v Speaker 1>with Prime button. So what this button does is it

0:39:17.600 --> 0:39:21.880
<v Speaker 1>lets you check out using your Amazon Prime membership. So

0:39:21.880 --> 0:39:23.640
<v Speaker 1>if you have an Amazon Prime membership and you're on

0:39:23.680 --> 0:39:27.279
<v Speaker 1>this random candle website or soap website or whatever website,

0:39:27.480 --> 0:39:29.439
<v Speaker 1>it says, hey, buy with your Prime, and you buy

0:39:29.440 --> 0:39:33.080
<v Speaker 1>with Prime. Next thing, you know, your shipping information is

0:39:33.320 --> 0:39:38.400
<v Speaker 1>all is all kind of preloaded, your payment information is preloaded.

0:39:38.600 --> 0:39:41.520
<v Speaker 1>You're also going to get fast free delivery and easy

0:39:41.920 --> 0:39:46.560
<v Speaker 1>free returns. So again, it's a really easy way of

0:39:46.600 --> 0:39:50.440
<v Speaker 1>expanding the Amazon kind of experience to any website that

0:39:50.520 --> 0:39:52.600
<v Speaker 1>wants to offer it. So let's say I don't want

0:39:52.600 --> 0:39:54.320
<v Speaker 1>to put my stuff on Amazon, but I want to

0:39:54.360 --> 0:39:56.560
<v Speaker 1>continue selling on my own website, so I can sort

0:39:56.600 --> 0:39:59.640
<v Speaker 1>of control the experience, but I can still offer that

0:39:59.719 --> 0:40:05.719
<v Speaker 1>Prime membership kind of benefit. So will this be successful.

0:40:05.800 --> 0:40:08.000
<v Speaker 1>I'm not sure because a lot of these small sellers,

0:40:08.480 --> 0:40:11.360
<v Speaker 1>like I said, have a love hate relationship with Amazon.

0:40:11.760 --> 0:40:14.040
<v Speaker 1>They love Amazon because they know that they can get

0:40:14.040 --> 0:40:15.720
<v Speaker 1>their stuff out in front of a lot of people,

0:40:15.760 --> 0:40:17.560
<v Speaker 1>and a lot of people go to Amazon first to

0:40:17.600 --> 0:40:19.920
<v Speaker 1>search for something like candles, and next thing, you know,

0:40:19.920 --> 0:40:22.080
<v Speaker 1>they buy them through there. But they don't like Amazon

0:40:22.080 --> 0:40:23.920
<v Speaker 1>because they take a large part of the profit, or

0:40:23.960 --> 0:40:26.280
<v Speaker 1>they don't want to be Okay, Let's say your candle

0:40:26.320 --> 0:40:28.719
<v Speaker 1>sells for forty dollars and you search candles. The next

0:40:28.719 --> 0:40:30.920
<v Speaker 1>thing you know, the candle underneath is the same flavor

0:40:31.200 --> 0:40:33.160
<v Speaker 1>and it sells for twenty dollars and the person goes,

0:40:33.239 --> 0:40:35.560
<v Speaker 1>I'll just buy that one for twenty bucks. So again

0:40:36.160 --> 0:40:39.880
<v Speaker 1>you can kind of build a better, more boutiquey business

0:40:40.280 --> 0:40:46.080
<v Speaker 1>but still give that Amazon Prime membership benefit to your customers.

0:40:46.120 --> 0:40:49.080
<v Speaker 1>And so we'll see what happens. This buy with Prime

0:40:49.160 --> 0:40:51.799
<v Speaker 1>checkout button is going to start appearing on websites soon.

0:40:52.320 --> 0:40:55.040
<v Speaker 1>We'll see if if it kind of takes takes up,

0:40:55.280 --> 0:40:58.080
<v Speaker 1>or if retailers say, I'm a little scared of doing

0:40:58.080 --> 0:41:00.680
<v Speaker 1>that on my website. But if you notice already, if

0:41:00.680 --> 0:41:02.480
<v Speaker 1>you look at these websites that you shop on, when

0:41:02.480 --> 0:41:05.399
<v Speaker 1>you go to any independent website, you can check out

0:41:05.400 --> 0:41:08.040
<v Speaker 1>with PayPal, you can check out with Chase, you can

0:41:08.080 --> 0:41:10.759
<v Speaker 1>check out with Visa, you can check out with Apple pay,

0:41:10.880 --> 0:41:14.680
<v Speaker 1>Google Pay, Shopify. There's so many ways to kind of

0:41:15.520 --> 0:41:18.280
<v Speaker 1>buy through these websites, but they don't give you that benefit.

0:41:18.320 --> 0:41:20.759
<v Speaker 1>Shop Runner is another one that gives you like that

0:41:20.800 --> 0:41:24.240
<v Speaker 1>two day free shipping. So now Amazon's getting into this game,

0:41:24.360 --> 0:41:26.640
<v Speaker 1>it could be pretty competitive for a local seller. So

0:41:26.760 --> 0:41:28.560
<v Speaker 1>if you do have a small business, it is something

0:41:28.600 --> 0:41:32.520
<v Speaker 1>to look into because again it's one of these things

0:41:32.520 --> 0:41:35.200
<v Speaker 1>that Amazon people are going to shop on Amazon, and

0:41:35.239 --> 0:41:36.960
<v Speaker 1>so if you can expand that and say, hey, you

0:41:37.000 --> 0:41:39.359
<v Speaker 1>can buy your candle from my website, but you're still

0:41:39.360 --> 0:41:42.120
<v Speaker 1>going to get those Amazon benefits, kind of a smart

0:41:42.120 --> 0:41:46.359
<v Speaker 1>play on Amazon's part. We'll see if it happens, all right,

0:41:46.400 --> 0:41:48.799
<v Speaker 1>Sharon says, I trust your advice, so please help me.

0:41:48.840 --> 0:41:51.560
<v Speaker 1>Do I need antivirus on my iPhone? Verizon has an

0:41:51.560 --> 0:41:55.440
<v Speaker 1>antivirus program called Safe, not sure if I need to

0:41:55.480 --> 0:41:57.960
<v Speaker 1>install it or another one that you recommend. I appreciate

0:41:58.000 --> 0:42:02.400
<v Speaker 1>your advice, and I know this sounds weird, but you

0:42:02.440 --> 0:42:05.080
<v Speaker 1>don't need it. There's no such thing as antivirus for

0:42:05.120 --> 0:42:09.760
<v Speaker 1>the iPhone. So the reality is the iPhone is built

0:42:09.760 --> 0:42:13.120
<v Speaker 1>in such a way that there is no antivirus that

0:42:13.200 --> 0:42:15.600
<v Speaker 1>actually works on the iPhone. In fact, if you really

0:42:15.680 --> 0:42:19.399
<v Speaker 1>look closely at the things that these programs that say

0:42:19.400 --> 0:42:23.279
<v Speaker 1>their anti viruses do, they really can't protect you from

0:42:23.360 --> 0:42:26.279
<v Speaker 1>viruses because so far, there has not been a quote

0:42:26.360 --> 0:42:30.520
<v Speaker 1>unquote virus for the iPhone. There has been malware, there

0:42:30.520 --> 0:42:34.480
<v Speaker 1>has been exploits, but the way that the iPhone works,

0:42:34.600 --> 0:42:38.000
<v Speaker 1>every app works or lives in its own little sandbox,

0:42:38.040 --> 0:42:41.120
<v Speaker 1>so apps are not able to interact with the operating system.

0:42:41.160 --> 0:42:44.160
<v Speaker 1>At large or other apps in a way that they

0:42:44.200 --> 0:42:46.920
<v Speaker 1>can on androids. So on Android, yes, I would recommend

0:42:47.000 --> 0:42:51.880
<v Speaker 1>an antivirus program if you want, but on iPhone you

0:42:51.960 --> 0:42:56.120
<v Speaker 1>do not need it. So it's just the way that

0:42:56.160 --> 0:42:59.680
<v Speaker 1>the phone is built that makes it where antivirus doesn't

0:42:59.680 --> 0:43:04.440
<v Speaker 1>even like an antivirus program historically kind of monitors in

0:43:04.480 --> 0:43:07.360
<v Speaker 1>real time what you're doing on that device, and then

0:43:08.360 --> 0:43:10.719
<v Speaker 1>alternatively you can kind of do a scan of the

0:43:10.920 --> 0:43:16.040
<v Speaker 1>entire device. So there's no app out there that can

0:43:16.120 --> 0:43:21.240
<v Speaker 1>scan Apple's iPhone root settings or system because it doesn't

0:43:21.239 --> 0:43:23.680
<v Speaker 1>allow access to that. So that's the reason why I

0:43:23.680 --> 0:43:27.719
<v Speaker 1>don't recommend it. Now. With that said, and as Hortensias

0:43:27.800 --> 0:43:31.480
<v Speaker 1>says on the live stream, please mention folks should still

0:43:31.520 --> 0:43:33.520
<v Speaker 1>not click links. Yes, this goes back to what I

0:43:33.560 --> 0:43:36.920
<v Speaker 1>was explaining earlier. When in doubt, do not click links

0:43:37.000 --> 0:43:41.080
<v Speaker 1>that you don't know the origin of or if you

0:43:41.160 --> 0:43:44.120
<v Speaker 1>are unsure of those links. And when in doubt, you

0:43:44.160 --> 0:43:45.799
<v Speaker 1>know a lot of times people will get these pop

0:43:45.880 --> 0:43:48.640
<v Speaker 1>ups they say your phone is infected, you know, call

0:43:48.719 --> 0:43:51.759
<v Speaker 1>this number or you need to run this program. You know,

0:43:51.840 --> 0:43:53.800
<v Speaker 1>on the iPhone, you can just close out that program

0:43:53.840 --> 0:43:55.680
<v Speaker 1>and that's it. You're not going to see that that

0:43:55.719 --> 0:43:59.160
<v Speaker 1>thing happen. It just shuts that off. So kind of

0:43:59.160 --> 0:44:03.000
<v Speaker 1>on Windows computer, it's a little bit trickier because it

0:44:03.040 --> 0:44:05.360
<v Speaker 1>can be a little bit more convincing, but it's the

0:44:05.400 --> 0:44:07.560
<v Speaker 1>same exact thing. Whenever you see those pop ups, it's

0:44:07.560 --> 0:44:13.879
<v Speaker 1>basically what I call malvertizing. It's malware masquerading as advertising.

0:44:13.960 --> 0:44:16.680
<v Speaker 1>So sometimes it takes over advertising where it's just this

0:44:16.760 --> 0:44:20.040
<v Speaker 1>big box on your screen that says, you know, you

0:44:20.120 --> 0:44:21.960
<v Speaker 1>got to do this, you got to call this number,

0:44:22.160 --> 0:44:25.120
<v Speaker 1>or you know, install this antivirus, or your system is infected.

0:44:25.440 --> 0:44:28.360
<v Speaker 1>You can ignore almost all of that. It is usually bogus.

0:44:28.440 --> 0:44:30.880
<v Speaker 1>Just close out that app, force close it, and you

0:44:30.920 --> 0:44:33.000
<v Speaker 1>should be good to go. But the problem is, you know,

0:44:33.719 --> 0:44:36.000
<v Speaker 1>since you're listening to me on Instagram, you're probably a

0:44:36.040 --> 0:44:39.279
<v Speaker 1>little bit tech savvier than the average folks. And that's

0:44:39.320 --> 0:44:43.000
<v Speaker 1>the problem is that they are targeting average people that

0:44:43.239 --> 0:44:46.880
<v Speaker 1>may not be as savvy, and so you just have

0:44:46.960 --> 0:44:49.800
<v Speaker 1>to be aware and really tell people, tell your friends

0:44:49.800 --> 0:44:52.200
<v Speaker 1>and family, like explain the stuff that I'm telling you

0:44:52.560 --> 0:44:54.960
<v Speaker 1>to them and so that they understand. A lot of

0:44:55.000 --> 0:44:59.480
<v Speaker 1>folks in the chat talking about password managers recommending different

0:44:59.480 --> 0:45:02.520
<v Speaker 1>ones Yeah, dash Lane is a great one. Another part

0:45:02.520 --> 0:45:06.040
<v Speaker 1>of this is do not use the same password over

0:45:06.200 --> 0:45:09.480
<v Speaker 1>and over. I know. It is a total pain in

0:45:09.520 --> 0:45:13.600
<v Speaker 1>the you know what to make unique passwords for every

0:45:13.640 --> 0:45:16.560
<v Speaker 1>website to save them in those password managers. It is

0:45:16.600 --> 0:45:19.000
<v Speaker 1>a total pain. It's a pain for me. I hate it.

0:45:19.080 --> 0:45:22.040
<v Speaker 1>I have all my stuff with two factor authentication. I

0:45:22.160 --> 0:45:24.640
<v Speaker 1>cannot stand it. It's so annoying when I want to

0:45:24.680 --> 0:45:27.120
<v Speaker 1>log into a website because it takes me twenty five

0:45:27.239 --> 0:45:30.000
<v Speaker 1>seconds to do it instead of one second typing in

0:45:30.040 --> 0:45:32.680
<v Speaker 1>the password that I remembered for many many years that

0:45:32.760 --> 0:45:35.840
<v Speaker 1>I used over and over. So don't do that. Just

0:45:35.920 --> 0:45:39.480
<v Speaker 1>take the extra two minutes to create a unique password.

0:45:39.719 --> 0:45:43.200
<v Speaker 1>Turn on that two factor authentication, especially for your main apps,

0:45:43.239 --> 0:45:45.600
<v Speaker 1>and it will really save you a headache. I've had

0:45:45.680 --> 0:45:47.520
<v Speaker 1>so many people get in touch with me about their

0:45:47.560 --> 0:45:50.120
<v Speaker 1>accounts being hacked that I feel bad for them, But

0:45:50.160 --> 0:45:52.160
<v Speaker 1>I also don't because I asked them the same two questions.

0:45:52.160 --> 0:45:55.279
<v Speaker 1>I say, did you have two factor authentication on? No?

0:45:55.480 --> 0:45:58.440
<v Speaker 1>What's that? Did you back up your pictures? No? I

0:45:58.480 --> 0:46:01.040
<v Speaker 1>know I should have back up your pictures, back up

0:46:01.040 --> 0:46:04.840
<v Speaker 1>your files, back up your computer, and make sure that

0:46:04.920 --> 0:46:08.040
<v Speaker 1>you use strong passwords and two factor authentication, and that

0:46:08.080 --> 0:46:10.879
<v Speaker 1>will help you out of ninety nine percent of these

0:46:10.920 --> 0:46:13.800
<v Speaker 1>situations you might get yourself into. Even if you're tricked

0:46:14.280 --> 0:46:17.280
<v Speaker 1>a lot of times, if you have these protections in place,

0:46:17.360 --> 0:46:21.880
<v Speaker 1>it'll save you against yourself because let's say you got tricked.

0:46:22.160 --> 0:46:25.360
<v Speaker 1>Let's say you got tricked on Instagram into giving up

0:46:25.400 --> 0:46:29.080
<v Speaker 1>your password, right and you had two factor authentication turned on.

0:46:29.320 --> 0:46:31.759
<v Speaker 1>Let's say you gave up your password. Next thing, you know,

0:46:32.200 --> 0:46:34.200
<v Speaker 1>they would try to log in, and they would try

0:46:34.280 --> 0:46:37.359
<v Speaker 1>that two factor authentication would pop up and say, oh

0:46:37.360 --> 0:46:40.320
<v Speaker 1>can you put in this code? That code would be

0:46:40.400 --> 0:46:42.240
<v Speaker 1>texted to your phone and you go, oh my gosh,

0:46:42.280 --> 0:46:45.080
<v Speaker 1>oh no, oh no, hold on, and you would not

0:46:45.120 --> 0:46:48.560
<v Speaker 1>give them that code. Now, it's still going to be

0:46:48.600 --> 0:46:50.360
<v Speaker 1>a problem that they have your password, but it's just

0:46:50.400 --> 0:46:53.560
<v Speaker 1>going to be a little bit of friction. So you

0:46:53.719 --> 0:46:55.640
<v Speaker 1>just really need to be careful about this stuff because

0:46:55.680 --> 0:46:58.720
<v Speaker 1>it is a nightmare if you actually end up getting hacked.

0:46:58.760 --> 0:47:02.600
<v Speaker 1>So good question there, and the reality is no antivirus,

0:47:02.680 --> 0:47:05.600
<v Speaker 1>but be be be on the lookout and be safe

0:47:05.600 --> 0:47:07.799
<v Speaker 1>and just be aware. That is the number one thing

0:47:07.880 --> 0:47:10.399
<v Speaker 1>is just take your time, don't just go boom boom boom,

0:47:10.440 --> 0:47:14.919
<v Speaker 1>boom boom, because you need to just kind of look

0:47:15.000 --> 0:47:17.879
<v Speaker 1>at the screens that you're tapping through, because that's really

0:47:17.880 --> 0:47:20.520
<v Speaker 1>what's happening, is that all these scam artists know that

0:47:20.520 --> 0:47:22.560
<v Speaker 1>we're doing everything so fast, and we're doing it all

0:47:22.600 --> 0:47:26.600
<v Speaker 1>from memory, that the quicker we just kind of click

0:47:26.640 --> 0:47:28.640
<v Speaker 1>click click click click. They know that they're gonna they're

0:47:28.640 --> 0:47:32.560
<v Speaker 1>gonna hook us and get us, so just be aware.

0:47:33.440 --> 0:47:35.759
<v Speaker 1>All right, let's talk about best Buy. They've got a

0:47:35.800 --> 0:47:39.640
<v Speaker 1>new program called Standalone Haul Away Service. I'm telling you

0:47:39.680 --> 0:47:43.640
<v Speaker 1>this because I feel like in California it's pretty easy

0:47:43.680 --> 0:47:46.920
<v Speaker 1>to get big bulky electronics taken away from your house.

0:47:47.400 --> 0:47:51.160
<v Speaker 1>But not every state has these programs. So if you've

0:47:51.160 --> 0:47:54.439
<v Speaker 1>ever tried to recycle electronics, it's easy, but it's also tough.

0:47:54.640 --> 0:47:57.000
<v Speaker 1>So Staples had a really good They may they may

0:47:57.000 --> 0:47:59.600
<v Speaker 1>have reinstated it. They had a really good program where

0:47:59.600 --> 0:48:02.920
<v Speaker 1>you can base drop anything off. Best Buy has a

0:48:02.960 --> 0:48:05.320
<v Speaker 1>really good program too, but it depends in some states

0:48:05.320 --> 0:48:07.719
<v Speaker 1>they charge you. In California they do not. You can

0:48:07.800 --> 0:48:10.120
<v Speaker 1>basically bring them a whole bunch of little things and

0:48:10.160 --> 0:48:13.640
<v Speaker 1>it should be fine. So hold on, I got to

0:48:13.680 --> 0:48:17.600
<v Speaker 1>block someone here because they're just being not so nice

0:48:17.600 --> 0:48:22.160
<v Speaker 1>on here. So anyway, the reality is it depends where

0:48:22.200 --> 0:48:25.280
<v Speaker 1>you live on how easy it is to actually recycle stuff,

0:48:25.360 --> 0:48:28.640
<v Speaker 1>and so in LA, in California at large, it's pretty easy.

0:48:29.000 --> 0:48:32.360
<v Speaker 1>In fact, when you buy something that's in electronics in California,

0:48:32.400 --> 0:48:34.239
<v Speaker 1>look at your receipt next time. You're paying a little

0:48:34.239 --> 0:48:38.600
<v Speaker 1>premium for this recycling program that is yours. So in

0:48:38.640 --> 0:48:43.040
<v Speaker 1>California it's pretty simple. But outside of California, and you

0:48:43.040 --> 0:48:44.840
<v Speaker 1>may even need this in California if you want. But

0:48:44.840 --> 0:48:48.040
<v Speaker 1>they've got this new standalone holloway service at best Buy

0:48:48.480 --> 0:48:51.759
<v Speaker 1>which will come to your house and help you recycle

0:48:52.200 --> 0:49:01.040
<v Speaker 1>big bulky electronics. And that includes appliances like refrigerators, TVs, dishwaisures, whatever,

0:49:01.360 --> 0:49:02.839
<v Speaker 1>and you don't have to buy it from best Buy.

0:49:02.880 --> 0:49:04.799
<v Speaker 1>They will just come to your house for two hundred dollars.

0:49:04.920 --> 0:49:08.000
<v Speaker 1>Dimension that it's kind of expensive, yeah, two hundred dollars,

0:49:08.040 --> 0:49:10.759
<v Speaker 1>and they will bring two large products, they will haul

0:49:10.840 --> 0:49:15.080
<v Speaker 1>those away and select smaller products like laptops, cameras, cords,

0:49:15.120 --> 0:49:18.359
<v Speaker 1>gaming consoles and more. Again, this is called best Buy

0:49:18.480 --> 0:49:22.040
<v Speaker 1>standalone halloway service. You may say, rich, I can bring

0:49:22.080 --> 0:49:25.239
<v Speaker 1>stuff to best Buy why would I pay them money. Yes,

0:49:25.360 --> 0:49:29.200
<v Speaker 1>you can bring stuff to best Buy and they will

0:49:29.200 --> 0:49:32.520
<v Speaker 1>take it. That's typically smaller gadgets, so you can't really

0:49:32.880 --> 0:49:36.080
<v Speaker 1>bring a refrigerator to best Buy and have them recycle it.

0:49:36.360 --> 0:49:38.359
<v Speaker 1>If you live in Los Angeles, they've got this app

0:49:38.400 --> 0:49:42.200
<v Speaker 1>called my La three point one. You can request bulk

0:49:42.360 --> 0:49:45.359
<v Speaker 1>electronics pickups through that. It is free as far as

0:49:45.360 --> 0:49:47.879
<v Speaker 1>I know, they might charge you. This is the weird thing.

0:49:48.200 --> 0:49:49.919
<v Speaker 1>So I've done this a couple of times. I can't

0:49:49.920 --> 0:49:52.120
<v Speaker 1>tell if they charge you or not, but it asks

0:49:52.200 --> 0:49:55.120
<v Speaker 1>if you're if you're getting the pickup for yourself or

0:49:55.160 --> 0:49:57.799
<v Speaker 1>if you're getting the pickup for someone else, And if

0:49:57.800 --> 0:49:59.839
<v Speaker 1>it's an abandoned product, they'll pick it up for free.

0:49:59.840 --> 0:50:02.120
<v Speaker 1>If if it's yourself, I don't know. Do they charge you.

0:50:02.200 --> 0:50:04.440
<v Speaker 1>I'm not really sure. I've done it a bunch of times.

0:50:04.480 --> 0:50:06.919
<v Speaker 1>I can't tell if they've charged me on my LEDWP

0:50:07.080 --> 0:50:10.320
<v Speaker 1>bill or not. But the reality is it is available

0:50:10.360 --> 0:50:13.600
<v Speaker 1>to you. So again, if you're looking to recycle stuff

0:50:13.600 --> 0:50:15.800
<v Speaker 1>a couple of different things. If it's something that's valuable

0:50:15.920 --> 0:50:19.600
<v Speaker 1>like a smartphone, definitely get a trade in value, So

0:50:19.760 --> 0:50:21.640
<v Speaker 1>go to best Buy. They'll trade it in for you

0:50:21.920 --> 0:50:23.799
<v Speaker 1>and give you a gift card, or you can go

0:50:23.840 --> 0:50:27.320
<v Speaker 1>to gizmo Go, which I've talked about gizmogo dot com.

0:50:27.600 --> 0:50:29.600
<v Speaker 1>I've done a story on them. They will buy your

0:50:29.600 --> 0:50:32.440
<v Speaker 1>old electronics from you, or if it's something that doesn't

0:50:32.480 --> 0:50:35.960
<v Speaker 1>have much value, you can just go ahead and recycle it.

0:50:36.000 --> 0:50:37.359
<v Speaker 1>And you want to do this properly. You don't want

0:50:37.360 --> 0:50:39.440
<v Speaker 1>to just throw this stuff in the trash because there

0:50:39.480 --> 0:50:42.120
<v Speaker 1>are a lot of materials that can be safely reclaimed

0:50:42.560 --> 0:50:47.360
<v Speaker 1>from these old gadgets, and you can also bring some

0:50:47.440 --> 0:50:50.120
<v Speaker 1>of them to like Goodwill. They'll take certain things that

0:50:50.120 --> 0:50:51.560
<v Speaker 1>are you know, if they still have a life to them,

0:50:51.600 --> 0:50:54.600
<v Speaker 1>that's good. If it's something like a laptop you definitely

0:50:54.600 --> 0:50:56.840
<v Speaker 1>want to clear your personal information, or a phone, you

0:50:56.840 --> 0:50:59.040
<v Speaker 1>definitely want to clear your personal information off of that.

0:51:00.160 --> 0:51:02.319
<v Speaker 1>I understand that some people may not know how to

0:51:02.400 --> 0:51:05.440
<v Speaker 1>do that. So if you're not going to clear your

0:51:05.440 --> 0:51:08.360
<v Speaker 1>personal information off of it, which I highly recommend you do,

0:51:08.880 --> 0:51:10.680
<v Speaker 1>you know, do a little quick Google search on how

0:51:10.680 --> 0:51:12.759
<v Speaker 1>to do that, get a friend that might know how

0:51:12.760 --> 0:51:14.640
<v Speaker 1>to do it, or at the very least bring it

0:51:14.640 --> 0:51:16.319
<v Speaker 1>to a place where they will do it in front

0:51:16.320 --> 0:51:19.560
<v Speaker 1>of you. Or it's safely done. So a lot of places,

0:51:19.600 --> 0:51:20.879
<v Speaker 1>you know, you just have to make sure that they

0:51:20.920 --> 0:51:22.879
<v Speaker 1>know what they're doing and they're not, you know, you're

0:51:22.920 --> 0:51:25.239
<v Speaker 1>not just like leaving this thing somewhere where someone could

0:51:25.239 --> 0:51:29.280
<v Speaker 1>get your personal information. Let's see, so that two hundred

0:51:29.320 --> 0:51:34.719
<v Speaker 1>dollars actually includes two large products including major TVs, major appliances,

0:51:34.719 --> 0:51:39.160
<v Speaker 1>all in one computers and monitors, and smaller products like laptops, cameras, cords,

0:51:39.200 --> 0:51:41.839
<v Speaker 1>gaming consoles, and more. So for two hundred dollars, if

0:51:41.880 --> 0:51:43.560
<v Speaker 1>you're just trying to like clear out your house, it's

0:51:43.560 --> 0:51:45.640
<v Speaker 1>not a bad deal if you want someone to come

0:51:45.640 --> 0:51:48.680
<v Speaker 1>to you and take this stuff away from you. But again,

0:51:48.760 --> 0:51:50.440
<v Speaker 1>if you can do it yourself, that's going to be

0:51:50.520 --> 0:51:53.719
<v Speaker 1>cheaper and in many cases free, depending on where you go.

0:51:53.840 --> 0:51:59.120
<v Speaker 1>Last time I check Staples recycling program, Let's see if

0:51:59.120 --> 0:52:02.040
<v Speaker 1>it's still there, because last time I checked, it was

0:52:02.280 --> 0:52:07.920
<v Speaker 1>paused for COVID, and it looks like it is still okay.

0:52:08.320 --> 0:52:11.040
<v Speaker 1>It looks like it looks like Staples still has a

0:52:11.160 --> 0:52:14.719
<v Speaker 1>recycling program and it is up and running. So it

0:52:14.760 --> 0:52:16.799
<v Speaker 1>looks like they have brought it back and they will

0:52:16.840 --> 0:52:19.799
<v Speaker 1>take pretty much anything. It's not somewhere you would never

0:52:19.920 --> 0:52:25.080
<v Speaker 1>necessarily take, but they will accept for free recycling all

0:52:25.120 --> 0:52:29.400
<v Speaker 1>in one computers, cable and satellite receivers, camquarders, Blu ray players,

0:52:29.480 --> 0:52:34.560
<v Speaker 1>coffee brewers up to forty pounds, computer speakers, copiers, desktop computers,

0:52:34.600 --> 0:52:39.799
<v Speaker 1>digital cameras, fax machines, gaming consoles, GPS, mobile phones. I mean,

0:52:39.920 --> 0:52:43.680
<v Speaker 1>all kinds of stuff. So if you want to recycle something,

0:52:44.200 --> 0:52:46.600
<v Speaker 1>that's pretty good because they will take it for free

0:52:47.520 --> 0:52:50.480
<v Speaker 1>seven items per day. That's the limit as Staples, So

0:52:51.000 --> 0:52:56.840
<v Speaker 1>definitely check how much it depends. Like someone is commenting

0:52:56.880 --> 0:53:00.439
<v Speaker 1>here on the on the live feed saying best Buy

0:53:00.480 --> 0:53:04.080
<v Speaker 1>does charge for some stuff, including monitors. I'm not sure.

0:53:04.160 --> 0:53:06.200
<v Speaker 1>Let's see if that's the case in California. I know

0:53:06.239 --> 0:53:10.880
<v Speaker 1>in certain states they do charge a fee, so products

0:53:10.920 --> 0:53:14.360
<v Speaker 1>they recycle for free. Depends on what they do, but

0:53:15.280 --> 0:53:17.239
<v Speaker 1>it all depends on the state that you live in.

0:53:17.920 --> 0:53:20.600
<v Speaker 1>Let's see, Yeah, it depends on the state. So anyway,

0:53:20.800 --> 0:53:23.920
<v Speaker 1>just go to best Buy Recycling or Staples Recycling and

0:53:24.280 --> 0:53:32.640
<v Speaker 1>check it out. Just giving you options. Options are good.

0:53:33.080 --> 0:53:35.879
<v Speaker 1>Mama G via Instagram says, hey, Rich, I've been using

0:53:35.880 --> 0:53:39.600
<v Speaker 1>ghost sund smart plugs, but recently upgraded my Spectrum home

0:53:39.760 --> 0:53:42.600
<v Speaker 1>router and now it's only five g which the ghost

0:53:42.680 --> 0:53:45.680
<v Speaker 1>und plugs don't work with. Do you have any suggestions

0:53:45.760 --> 0:53:48.680
<v Speaker 1>for smart plugs? I currently use three and see some

0:53:48.719 --> 0:53:53.719
<v Speaker 1>plugs can run up to thirty dollars each. So two

0:53:53.760 --> 0:53:56.520
<v Speaker 1>things here number one. A lot of times in your

0:53:56.600 --> 0:54:02.360
<v Speaker 1>router you can there's mode. Typically it's turned off by default,

0:54:02.719 --> 0:54:05.959
<v Speaker 1>but on your router you can turn on two point

0:54:06.000 --> 0:54:09.120
<v Speaker 1>four gigaherts. So if you use a lot of smart

0:54:09.120 --> 0:54:12.239
<v Speaker 1>home devices, you've noticed that many of them, because it's

0:54:12.320 --> 0:54:14.640
<v Speaker 1>cheaper to just run on two point four gigaherts, they

0:54:14.800 --> 0:54:17.400
<v Speaker 1>have to pay for the more expensive antennas or include

0:54:17.480 --> 0:54:20.880
<v Speaker 1>various antennas, they will just run on two point four gigaherts,

0:54:20.960 --> 0:54:23.279
<v Speaker 1>and so a lot of times if you try to

0:54:23.320 --> 0:54:27.680
<v Speaker 1>connect them to a five gigahertz network, which a lot

0:54:27.680 --> 0:54:31.160
<v Speaker 1>of the speedy, fast newer networks are, they don't connect

0:54:31.200 --> 0:54:33.000
<v Speaker 1>and so you'll have problems. Now, if you have a

0:54:33.040 --> 0:54:36.040
<v Speaker 1>modern Wi Fi system, you should be able to go

0:54:36.080 --> 0:54:39.520
<v Speaker 1>into your settings on your router and toggle on the

0:54:39.920 --> 0:54:42.520
<v Speaker 1>two point four gigahertz system, and that way you can

0:54:42.520 --> 0:54:44.480
<v Speaker 1>connect your smart products. So I think you should be

0:54:44.520 --> 0:54:46.840
<v Speaker 1>able to do that even on the spectrum routers. I

0:54:46.880 --> 0:54:50.000
<v Speaker 1>can't imagine that they're only five gigaherts. But if you

0:54:50.040 --> 0:54:53.120
<v Speaker 1>want a recommendation for a smart plug, the Kasa Smart

0:54:53.120 --> 0:54:58.919
<v Speaker 1>Wi Fi Plug Mini. I've had great, great, They've They've

0:54:58.920 --> 0:55:01.200
<v Speaker 1>worked perfectly for me. So I've bought them in a

0:55:01.239 --> 0:55:04.600
<v Speaker 1>four pack and they're really good. Now do they work

0:55:04.640 --> 0:55:07.360
<v Speaker 1>with two point four gigaherts is a good question. So

0:55:07.560 --> 0:55:11.440
<v Speaker 1>I think I connected them without any sort of problem

0:55:11.960 --> 0:55:14.080
<v Speaker 1>with my WiFi. But I also have a Wi Fi

0:55:15.600 --> 0:55:17.960
<v Speaker 1>where I can turn on two point four gigaherts when

0:55:17.960 --> 0:55:21.080
<v Speaker 1>I need to, So anyway, I would check into those.

0:55:21.160 --> 0:55:23.480
<v Speaker 1>But they But yeah, when you're buying smart home stuff,

0:55:23.480 --> 0:55:26.440
<v Speaker 1>if you only have a five gigahertz network, you definitely

0:55:26.440 --> 0:55:28.799
<v Speaker 1>need to do a quick Google search to see if

0:55:28.840 --> 0:55:32.320
<v Speaker 1>that product works on a two point four network. Sometimes

0:55:32.320 --> 0:55:35.200
<v Speaker 1>the cheaper ones don't because they're just they're that they're cheap.

0:55:35.239 --> 0:55:37.200
<v Speaker 1>They do the job, but they're cheap. And by the way,

0:55:37.760 --> 0:55:40.240
<v Speaker 1>always always always make sure that you change the password

0:55:40.360 --> 0:55:43.120
<v Speaker 1>on your smart home stuff. Your IoT products do not

0:55:43.360 --> 0:55:45.840
<v Speaker 1>use the default password, because that is another way that

0:55:45.920 --> 0:55:48.239
<v Speaker 1>they hack you. I was just thinking about this the

0:55:48.320 --> 0:55:50.560
<v Speaker 1>other day when you see those stories on the news

0:55:50.840 --> 0:55:53.560
<v Speaker 1>about people getting their ring products hacked or people getting

0:55:53.600 --> 0:55:56.399
<v Speaker 1>their you know, their cameras hacked or whatever. A lot

0:55:56.440 --> 0:55:58.279
<v Speaker 1>of times they're not being hacked. They're just using the

0:55:58.320 --> 0:56:01.000
<v Speaker 1>default password and they're finding your network and you're using

0:56:01.000 --> 0:56:04.400
<v Speaker 1>the faultassword and that's how they're getting it. So that's

0:56:04.440 --> 0:56:10.040
<v Speaker 1>what's happening there. All right, let's end the show with

0:56:10.239 --> 0:56:17.120
<v Speaker 1>a little robot news. Chili's is expanding Rita the Robot

0:56:17.440 --> 0:56:21.240
<v Speaker 1>to fifty one more stores. And this is a trend

0:56:21.400 --> 0:56:27.040
<v Speaker 1>we are seeing over and over and over robots everywhere,

0:56:27.239 --> 0:56:31.480
<v Speaker 1>automation everywhere. So there are two things happening in our world.

0:56:32.840 --> 0:56:35.680
<v Speaker 1>The cost of labor is going up, but a lot

0:56:35.760 --> 0:56:41.759
<v Speaker 1>of these businesses are going to automation and also robots.

0:56:41.800 --> 0:56:46.080
<v Speaker 1>And we just I just tweeted out today that Amazon

0:56:46.160 --> 0:56:49.759
<v Speaker 1>is opening up three more grocery stores in southern California,

0:56:50.080 --> 0:56:53.839
<v Speaker 1>and all three of them are basically cashier list. All

0:56:53.880 --> 0:56:57.360
<v Speaker 1>three of them use what's called their just Walk Out technology,

0:56:57.400 --> 0:57:00.760
<v Speaker 1>which I've tested, which basically, you walk in to the store,

0:57:00.880 --> 0:57:04.279
<v Speaker 1>it recognizes you with a whole bunch of cameras, recognizes

0:57:04.440 --> 0:57:07.279
<v Speaker 1>not you, but what you're buying, and it will just

0:57:07.400 --> 0:57:09.840
<v Speaker 1>charge you on the way out, So you have to

0:57:10.080 --> 0:57:15.600
<v Speaker 1>understand that as we you know, as we're going forward,

0:57:15.680 --> 0:57:17.520
<v Speaker 1>I'm seeing more and more of this. So this is

0:57:17.560 --> 0:57:20.600
<v Speaker 1>a trend. And Chili's I did not realize was using

0:57:20.640 --> 0:57:24.000
<v Speaker 1>this server robot. They are, and this server robot I

0:57:24.040 --> 0:57:28.560
<v Speaker 1>saw at CS it it's basically it doesn't look like

0:57:28.600 --> 0:57:30.919
<v Speaker 1>a traditional robot. It basically looks like one of those

0:57:30.920 --> 0:57:34.440
<v Speaker 1>server trays on wheels, so it moves around and it

0:57:34.480 --> 0:57:37.200
<v Speaker 1>can kind of be programmed to do different things. And

0:57:37.280 --> 0:57:40.640
<v Speaker 1>so these fifty one more restaurants are getting it, and

0:57:40.680 --> 0:57:42.520
<v Speaker 1>that's going to surprise a lot of people. They started

0:57:42.520 --> 0:57:47.040
<v Speaker 1>it in ten restaurants since twenty twenty, so these Rita

0:57:47.120 --> 0:57:49.360
<v Speaker 1>is the name of the robot, by the way, and

0:57:49.680 --> 0:57:53.360
<v Speaker 1>eighty two percent of guests in Chile's survey felt better,

0:57:53.480 --> 0:57:56.880
<v Speaker 1>the experience was better. Overall. Seventy seven percent of them

0:57:56.960 --> 0:57:59.040
<v Speaker 1>said that their servers spent more time with them due

0:57:59.080 --> 0:58:02.240
<v Speaker 1>to Rita. So here's what this robot does at the restaurant.

0:58:02.360 --> 0:58:04.360
<v Speaker 1>It can lead you to your table, so it takes

0:58:04.400 --> 0:58:06.480
<v Speaker 1>over for the host, which is scary. When I worked

0:58:06.480 --> 0:58:08.560
<v Speaker 1>in a restaurant, the host was kind of the first

0:58:08.560 --> 0:58:11.120
<v Speaker 1>person that greeted you. Right, They walked you to your table.

0:58:12.160 --> 0:58:14.320
<v Speaker 1>They'll probably still have someone greeting you, but now that

0:58:14.360 --> 0:58:17.680
<v Speaker 1>person can actually just concentrate on greeting customers and doing

0:58:17.760 --> 0:58:21.400
<v Speaker 1>all the you know, the reservations and stuff while this rida.

0:58:21.440 --> 0:58:24.480
<v Speaker 1>The robot leads the person their party to the table,

0:58:24.520 --> 0:58:27.720
<v Speaker 1>which is just wild to me. It also pitches you

0:58:28.080 --> 0:58:31.760
<v Speaker 1>for the my Chileese reward program while they're walking you

0:58:31.800 --> 0:58:35.240
<v Speaker 1>to the table, which is just wild. It can run food,

0:58:35.280 --> 0:58:37.400
<v Speaker 1>so it will take food from the back of the house,

0:58:37.720 --> 0:58:40.880
<v Speaker 1>so the kitchen to your table, which is I think

0:58:40.920 --> 0:58:43.320
<v Speaker 1>that's actually a pretty smart thing because if you've ever

0:58:43.320 --> 0:58:46.080
<v Speaker 1>gotten a cold item because it's been sitting in the back,

0:58:46.080 --> 0:58:48.040
<v Speaker 1>because your waiter is what's called in the weeds, and

0:58:48.080 --> 0:58:51.040
<v Speaker 1>they're working on all the different tables, and your food,

0:58:51.040 --> 0:58:52.760
<v Speaker 1>you could tell has been sitting in the back. It's

0:58:52.800 --> 0:58:55.400
<v Speaker 1>happened to me. It's happened to be on both sides,

0:58:55.480 --> 0:58:58.600
<v Speaker 1>as a server and also as someone on the receiving

0:58:58.680 --> 0:59:00.280
<v Speaker 1>end waiting for my food. You could tell, like when

0:59:00.320 --> 0:59:02.240
<v Speaker 1>you get it, it's been waiting under the lights for

0:59:02.280 --> 0:59:06.760
<v Speaker 1>a while. So the robot will run the food from

0:59:06.800 --> 0:59:09.400
<v Speaker 1>the back to your table, and that's actually pretty helpful.

0:59:09.400 --> 0:59:11.280
<v Speaker 1>Because you can have people that are dedicated in the

0:59:11.320 --> 0:59:14.240
<v Speaker 1>back just putting food on these robots, and as soon

0:59:14.280 --> 0:59:16.240
<v Speaker 1>as that food is hot, it's ready to go, it

0:59:16.280 --> 0:59:18.680
<v Speaker 1>goes out to the table. That's pretty smart. It also

0:59:18.760 --> 0:59:21.360
<v Speaker 1>carries dishes back, but it can't take over for existing

0:59:21.440 --> 0:59:25.920
<v Speaker 1>runners because you know, if you think about it, this

0:59:26.040 --> 0:59:29.240
<v Speaker 1>robot does not have arms, so it just takes you know,

0:59:29.280 --> 0:59:32.080
<v Speaker 1>when the server can pile the food or the I

0:59:32.080 --> 0:59:35.360
<v Speaker 1>guess whoever, can pile the food on the empty dishes

0:59:35.400 --> 0:59:37.320
<v Speaker 1>on the robot, and the robot will then take it back,

0:59:37.360 --> 0:59:40.240
<v Speaker 1>which again frees up a couple minutes of the server's

0:59:40.240 --> 0:59:42.120
<v Speaker 1>time to go to the next table. Instead of having

0:59:42.120 --> 0:59:44.320
<v Speaker 1>to run that stuff back, scrape it all off and

0:59:44.320 --> 0:59:46.240
<v Speaker 1>put it in the dishwasher, they can just go on

0:59:46.280 --> 0:59:48.160
<v Speaker 1>to the next table. And this is what I thought

0:59:48.280 --> 0:59:50.320
<v Speaker 1>was the funniest part of this server or this robot.

0:59:50.440 --> 0:59:54.400
<v Speaker 1>It can actually sing, so now this is so wild.

0:59:54.440 --> 0:59:56.720
<v Speaker 1>It can now lead the same the birthday song and

0:59:56.760 --> 0:59:59.040
<v Speaker 1>deliver a scoop of ice cream to celebrate. It doesn't

0:59:59.040 --> 1:00:02.640
<v Speaker 1>say whether the birthday song is only sang by the robot,

1:00:02.680 --> 1:00:05.560
<v Speaker 1>which would be really sad, but it does bring your

1:00:05.560 --> 1:00:08.080
<v Speaker 1>scoop of ice cream and sings the song for you.

1:00:08.640 --> 1:00:12.200
<v Speaker 1>So this robot is made by California based Bear Robotics.

1:00:12.600 --> 1:00:15.640
<v Speaker 1>I saw this bear, this server at or this robot

1:00:15.800 --> 1:00:19.960
<v Speaker 1>at CS. It just basically looks like a robot. That

1:00:20.120 --> 1:00:22.520
<v Speaker 1>is the arm, you know, the top of it. It's

1:00:22.520 --> 1:00:24.880
<v Speaker 1>like got two trays on it. So it just it's

1:00:24.920 --> 1:00:27.200
<v Speaker 1>just a tray basically on wheels. It could be programmed,

1:00:27.200 --> 1:00:29.360
<v Speaker 1>but I'm just telling you you heard it here first.

1:00:29.800 --> 1:00:33.840
<v Speaker 1>You are going to see many, many, many more robots,

1:00:34.200 --> 1:00:37.280
<v Speaker 1>much more automation. It is happening fast. It is happening

1:00:37.640 --> 1:00:40.520
<v Speaker 1>in a big, big way. We are just at the

1:00:40.560 --> 1:00:42.840
<v Speaker 1>beginning of this stuff. So you just have to be

1:00:42.920 --> 1:00:47.160
<v Speaker 1>under understand what's out there, Understand what's happening. Understand the

1:00:47.200 --> 1:00:49.680
<v Speaker 1>world that we're living in. And these companies are looking

1:00:49.720 --> 1:00:53.720
<v Speaker 1>to cut costs, they're looking for efficiencies. Humans are sick,

1:00:54.560 --> 1:00:57.680
<v Speaker 1>they call in sick, They they talk to other humans.

1:00:58.080 --> 1:01:02.040
<v Speaker 1>They you know, they take break, they do things wrong.

1:01:02.160 --> 1:01:05.480
<v Speaker 1>Sometimes we are human, that's what happens, that's built into us.

1:01:05.880 --> 1:01:08.480
<v Speaker 1>Robots don't make those same mistakes. They are highly efficient,

1:01:08.520 --> 1:01:11.920
<v Speaker 1>they don't take breaks. So you have to understand why

1:01:11.960 --> 1:01:15.760
<v Speaker 1>these companies are moving towards these things. It's not replacing

1:01:15.840 --> 1:01:17.840
<v Speaker 1>humans one hundred percent of the time, but it is

1:01:18.000 --> 1:01:23.200
<v Speaker 1>definitely definitely moving into places where humans traditionally were. We

1:01:23.240 --> 1:01:24.640
<v Speaker 1>need to be aware of that, and we need to

1:01:24.720 --> 1:01:27.600
<v Speaker 1>understand why this is happening and also understand for our

1:01:27.640 --> 1:01:30.640
<v Speaker 1>future kind of where we fit in as humans and

1:01:30.760 --> 1:01:36.400
<v Speaker 1>the evolving nature of jobs. Oh my gosh, well you

1:01:36.440 --> 1:01:39.040
<v Speaker 1>know what that music means. That means. That's going to

1:01:39.080 --> 1:01:40.680
<v Speaker 1>do it for this episode of the show. If you

1:01:40.680 --> 1:01:42.640
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1:01:42.720 --> 1:01:44.880
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1:02:04.240 --> 1:02:07.720
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1:02:07.760 --> 1:02:09.840
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<v Speaker 1>my stuff. That's the biggest thing I could ask for

1:02:23.280 --> 1:02:25.760
<v Speaker 1>you on social media. If you're watching me on social media,

1:02:25.760 --> 1:02:27.960
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<v Speaker 1>My name is rich Dmiro. Thanks so much for listening.

1:02:40.120 --> 1:02:41.959
<v Speaker 1>There are so many ways you can spend an hour

1:02:41.960 --> 1:02:44.400
<v Speaker 1>of your time. I do appreciate you spending it right

1:02:44.480 --> 1:02:46.800
<v Speaker 1>here with me. I'll hang on here for just a

1:02:46.840 --> 1:02:49.840
<v Speaker 1>couple moments with the social media folks, but thanks for listening.

1:02:49.920 --> 1:02:51.040
<v Speaker 1>I'll talk to you real soon.