WEBVTT - Unexplained Outages, Prime Day Tips & Spying Galore 0:00:00.200 --> 0:00:04.640 Authorities discover the way China might be cyber spying on us, 0:00:04.680 --> 0:00:09.160 and it is not good. Two major outages in one week. 0:00:09.480 --> 0:00:12.959 What we know about Verizon and Bank of America's issues. 0:00:13.960 --> 0:00:17.480 Ring adds a key feature to its cameras, but not 0:00:17.640 --> 0:00:21.639 to its most popular products. I'll explain, plus your tech 0:00:21.720 --> 0:00:22.720 questions answered. 0:00:22.840 --> 0:00:25.520 What is going on? I'm Rich Demiro and this is 0:00:25.880 --> 0:00:26.640 Rich on Tech. 0:00:27.200 --> 0:00:29.160 This is the show where I talk about the tech 0:00:29.200 --> 0:00:31.560 stuff I think you should know about. It's also the 0:00:31.680 --> 0:00:35.640 place where I answer your questions about technology. I believe 0:00:35.680 --> 0:00:39.839 that tech should be interesting, useful and fun. All right, 0:00:39.920 --> 0:00:43.040 let's open up those phone lines at triple a Rich 0:00:43.200 --> 0:00:47.000 one oh one. That's eight eight eight seven four to two, 0:00:47.080 --> 0:00:47.360 four to. 0:00:47.440 --> 0:00:49.360 One zero one. 0:00:49.400 --> 0:00:52.200 Every time I do that, I just imagine the floodgates 0:00:52.240 --> 0:00:56.880 opening with Kim standing behind them, just all these calls 0:00:56.920 --> 0:00:59.040 flowing her way. She will go through them and get 0:00:59.080 --> 0:01:01.360 you on the air. Here, give me a call. If 0:01:01.360 --> 0:01:04.280 you have a question about technology. Email is also an option. 0:01:04.880 --> 0:01:08.440 Just go to Rich on tech dot tv and hit 0:01:08.600 --> 0:01:12.559 contact up at the top. That's Rich on tech dot TV. 0:01:12.720 --> 0:01:15.640 Hit contact. You can submit your question there. It will 0:01:15.640 --> 0:01:20.319 make its way right to my inbox guests. This week, 0:01:20.360 --> 0:01:24.320 We've got Justin Klosco from Consumer Watchdog. He's gonna talk 0:01:24.360 --> 0:01:28.000 about tech related privacy concerns and how you can better 0:01:28.040 --> 0:01:31.160 protect your information. Then later in the show, it is 0:01:31.240 --> 0:01:35.880 shopping expert Trey baj. She is from truetrade dot com. 0:01:35.959 --> 0:01:39.680 She's gonna talk all about Amazon Prime Day, and we're 0:01:39.680 --> 0:01:42.120 gonna have a check in from North Carolina. One of 0:01:42.160 --> 0:01:46.480 my friends that lives there covers VR for Android Central. 0:01:46.520 --> 0:01:47.600 He's been on the show before. 0:01:48.080 --> 0:01:50.400 He is gonna call in and talk about what it's 0:01:50.440 --> 0:01:53.840 been like in the wake of this hurricane over there, 0:01:53.920 --> 0:01:56.800 and especially when it comes to technology, it has not 0:01:57.040 --> 0:01:57.960 been good over there. 0:01:59.600 --> 0:02:02.720 But let's talk about Prime Day. 0:02:03.120 --> 0:02:05.760 I'm gonna get to the China spying stuff in the 0:02:06.640 --> 0:02:08.839 in the next segment that is just wild, but I'll 0:02:08.840 --> 0:02:09.640 get to that in a moment. 0:02:09.680 --> 0:02:11.079 But first, let's talk about Prime Day. 0:02:11.080 --> 0:02:15.280 This is happening this week, and I figured I would 0:02:15.320 --> 0:02:18.280 share my tried and true ways the way that I 0:02:18.480 --> 0:02:21.240 shop on Amazon. And I know we're gonna have Trey 0:02:21.280 --> 0:02:23.280 on later on to talk about her tips and tricks, 0:02:23.320 --> 0:02:25.040 but these are mine. This is the way I shop 0:02:25.080 --> 0:02:28.280 on Amazon day in day out year in, year out 0:02:28.280 --> 0:02:30.000 to make sure that I'm getting the best deals on 0:02:30.040 --> 0:02:34.360 Prime Day. So Prime Day is happening on Tuesday and Wednesday, 0:02:34.440 --> 0:02:37.840 October eighth and ninth. Once again, you do have to 0:02:37.880 --> 0:02:39.920 be a Prime member, So if you're not paying for 0:02:39.960 --> 0:02:41.920 that Prime membership, you might want to sign up for 0:02:41.960 --> 0:02:44.720 a free trial if you're going to start your holiday shopping. 0:02:45.400 --> 0:02:48.000 These deals are exclusive for Prime. And I've noticed that 0:02:48.040 --> 0:02:52.200 Amazon has started sort of promoting the Prime membership a 0:02:52.240 --> 0:02:54.840 lot more so when you go on Amazon. I ordered 0:02:54.840 --> 0:02:56.160 something the other day and it was like, hey, you 0:02:56.160 --> 0:02:58.560 would have paid ten dollars for shipping if you weren't Prime. 0:02:59.040 --> 0:03:01.520 And then if you go to your Prime page, if 0:03:01.560 --> 0:03:06.160 you go to Amazon dot com, let's see Prime, there 0:03:06.240 --> 0:03:07.799 is a page and it tells you, like how much 0:03:07.840 --> 0:03:12.480 you've saved on Amazon Prime over the years, which is interesting. 0:03:12.520 --> 0:03:15.720 So let's see Amazon Prime membership. Let's see. I think 0:03:15.720 --> 0:03:18.880 there's a here's the stats. I've saved one and twenty 0:03:18.960 --> 0:03:21.480 eight dollars with Prime. That doesn't sound like that much. 0:03:21.520 --> 0:03:23.639 I mean how many for oh, for twelve months, Okay, 0:03:23.840 --> 0:03:27.359 that's that's a lot. I've watched sixty three movies and 0:03:27.440 --> 0:03:30.600 shows which I don't believe I have. But okay, three 0:03:30.680 --> 0:03:35.000 hundred and thirty four packages, zero books, that's prime books, 0:03:35.040 --> 0:03:37.280 and I've listened to five hundred and ninety four songs, 0:03:37.480 --> 0:03:39.520 so I don't know. I mean, I guess the three 0:03:39.600 --> 0:03:41.560 hundred and thirty four packages. If you do the math, 0:03:41.880 --> 0:03:45.800 one hundred and thirty nine dollars for the year divided 0:03:45.800 --> 0:03:48.520 by three hundred and thirty nine packages, that's forty one 0:03:48.680 --> 0:03:51.040 cents shipping each package. 0:03:51.080 --> 0:03:52.720 Wow. Okay, that's when you put it that way. 0:03:52.720 --> 0:03:55.240 Remember when when shipping actually cost a lot of money, 0:03:55.280 --> 0:03:58.840 like you would literally pay for postage and handling. And 0:03:58.880 --> 0:04:01.080 now it's just if you're not getting free shipping, you're like, 0:04:01.120 --> 0:04:03.360 I'm not ordering from there. I mean, it's very rare 0:04:03.400 --> 0:04:05.120 that we pay for shipping, but somebody has to pay 0:04:05.120 --> 0:04:07.040 for it is built into the price of these things, 0:04:07.320 --> 0:04:10.800 all right. So my first strategy number one, make a 0:04:10.960 --> 0:04:15.080 gift list now. And by the way, AI is really 0:04:15.080 --> 0:04:16.840 good for helping you with this. I mentioned a couple 0:04:16.839 --> 0:04:18.920 of weeks ago is my kid's birthday. We said, hey, 0:04:19.000 --> 0:04:20.640 give me some ideas for a ten year old for 0:04:20.760 --> 0:04:21.840 you know, a ten year old boy. 0:04:22.120 --> 0:04:22.880 And I'm not kidding. 0:04:22.880 --> 0:04:26.840 We got such great ideas from AI, so lean on 0:04:26.920 --> 0:04:30.839 AI and the Adobe Insights actually said people are leaning 0:04:30.880 --> 0:04:33.920 on AI for shopping so much more than ever before. 0:04:34.920 --> 0:04:39.040 Great way to brainstorm gifts and gift ideas. Review your 0:04:39.080 --> 0:04:41.640 past purchases. This is one of my best tips because 0:04:41.920 --> 0:04:43.680 you know, we buy so much stuff on Amazon. Like 0:04:43.680 --> 0:04:46.120 it's not sexy, but I buy like my filter for 0:04:46.240 --> 0:04:49.080 my refrigerator, right Like, I buy that on Amazon every 0:04:49.120 --> 0:04:52.240 six months, never goes on sale. Maybe it's on sale 0:04:52.320 --> 0:04:55.000 during Prime Day. So go to Amazon up at the top, 0:04:55.160 --> 0:04:58.440 hit returns and orders, and then buy again. This will 0:04:58.480 --> 0:05:00.720 give you a list of all of this stuff you 0:05:00.760 --> 0:05:03.760 have purchased on Amazon, and so you can see like, 0:05:03.800 --> 0:05:06.080 oh okay, I do need that again. You'll just get 0:05:06.120 --> 0:05:08.960 ideas for things that you may have purchased in the past. 0:05:09.000 --> 0:05:12.279 Like we purchase I know again it's silly. These wipes 0:05:12.279 --> 0:05:14.280 for our shoes that we use. My kids love them. 0:05:14.320 --> 0:05:16.280 They really clean up. You know what I'm talking about, Bobo. 0:05:16.320 --> 0:05:18.400 You got to have clean shoes, right, So my kids 0:05:18.400 --> 0:05:20.240 love them. I love them, and we order them all 0:05:20.279 --> 0:05:23.440 the time. They may be on sale. So once you 0:05:23.520 --> 0:05:26.320 have that, you've got your stuff in your cart. Now 0:05:26.520 --> 0:05:28.200 check your cart. So I don't know about you, but 0:05:28.279 --> 0:05:30.360 I save a lot of stuff in my Amazon cart 0:05:30.400 --> 0:05:33.320 for later. Go to your Amazon cart, scroll down to 0:05:33.360 --> 0:05:36.040 the bottom and see what's in there, and also add 0:05:36.080 --> 0:05:38.080 stuff in there. So if you want to track the 0:05:38.120 --> 0:05:40.960 price on things, add it to your cart today. That 0:05:41.040 --> 0:05:44.200 way you're not scrambling on Tuesday and Wednesday to come 0:05:44.279 --> 0:05:46.400 up with all the stuff you want to purchase. And 0:05:46.440 --> 0:05:50.080 then once you do that, watch for early deals. So 0:05:50.600 --> 0:05:53.039 in the in the sort of days leading up to 0:05:53.120 --> 0:05:56.279 Prime Day, things go on sale. So just continue, you know, 0:05:56.320 --> 0:05:58.560 for the next week or so, it's time to visit 0:05:58.600 --> 0:06:01.679 Amazon and just see what's there, see what's happening that's 0:06:02.120 --> 0:06:03.799 you know, you never know when you're gonna find something 0:06:03.800 --> 0:06:05.560 that's that went on sale. 0:06:06.200 --> 0:06:08.000 And keep in mind this is a two day event. 0:06:08.400 --> 0:06:11.440 It really lasts in my mind, probably more like four 0:06:11.520 --> 0:06:13.400 or five days, because if you think about the two 0:06:13.480 --> 0:06:16.359 days before it, the day after, plus the two days, 0:06:17.440 --> 0:06:20.400 you know, there is a long swath of time to 0:06:20.440 --> 0:06:22.839 get those deals. I would say the deals really drop 0:06:22.880 --> 0:06:25.560 off though after Prime Day, so once it ends, you're 0:06:25.600 --> 0:06:27.520 not really going to be getting that many deals right 0:06:27.560 --> 0:06:30.080 after that. So look more in the days leading up 0:06:30.120 --> 0:06:32.760 to it. Now, here's the most important thing to look for. 0:06:33.120 --> 0:06:36.240 You have to look for these special Prime Day banners. 0:06:36.600 --> 0:06:39.160 Don't just look for something that says save eleven percent, 0:06:39.240 --> 0:06:43.920 save fifteen percent. I'm looking right now at my past purchases, 0:06:44.240 --> 0:06:47.320 and you see these banners they say Prime Early Deal, 0:06:48.040 --> 0:06:52.440 limited time deal with Prime, or thirty six percent off 0:06:52.480 --> 0:06:55.720 or whatever percent off, limited time deal. So right at 0:06:55.720 --> 0:06:58.200 the top, it's showing me all the stuff I've purchased 0:06:58.240 --> 0:07:03.520 in the past, Like these these luggage tags that I paid, Well, 0:07:03.560 --> 0:07:05.200 they're okay, they're not that big of a deal. They're 0:07:05.240 --> 0:07:07.960 only you're typically eight dollars right now there's seven. But hey, 0:07:08.080 --> 0:07:11.600 that's a dollar saved. Why not bad example, Let's see 0:07:11.640 --> 0:07:15.720 these lights that I bought outside typically eighty nine dollars. 0:07:15.800 --> 0:07:18.000 These are on sale for fifty six. And this even 0:07:18.040 --> 0:07:21.400 has a countdown ends in four hours. So again that's 0:07:21.440 --> 0:07:24.239 how you identify the Prime Day deals, these big red 0:07:24.360 --> 0:07:26.640 banners near the price tags. If you don't see that, 0:07:26.960 --> 0:07:29.880 it's probably not on sale for Prime. Now, once you 0:07:30.000 --> 0:07:32.120 find something that you want to purchase, I take the 0:07:32.400 --> 0:07:35.480 URL and I go to a website called Camel Camel Camel. 0:07:35.720 --> 0:07:39.240 You pop that URL from Amazon into Camel Camel Camel, 0:07:39.480 --> 0:07:41.600 and this will give you the price history. So what 0:07:41.640 --> 0:07:44.160 you're looking for on that price history is to see 0:07:44.200 --> 0:07:47.960 if the lowest price that they've recorded is lower or 0:07:48.040 --> 0:07:50.960 higher than the current price. So if the current price 0:07:51.080 --> 0:07:54.880 on sale is the same or lower than that last 0:07:54.920 --> 0:07:58.000 previous lowest price on Camel Camel Camel, go ahead and 0:07:58.000 --> 0:08:00.000 buy it. That means that this is a better deal. 0:08:00.880 --> 0:08:03.520 So for instance, this TV that I looked up was 0:08:03.560 --> 0:08:06.800 one hundred and fifty nine dollars. Camel Camel cammell said, Oh, 0:08:06.840 --> 0:08:10.240 the last cheapest price was one sixty nine, so therefore 0:08:10.440 --> 0:08:13.240 this is way cheaper, I mean ten dollars cheaper than 0:08:13.240 --> 0:08:15.640 it's ever been. And that's what you're really looking for 0:08:15.720 --> 0:08:18.400 because you can't go by the list price on Amazon. 0:08:18.480 --> 0:08:21.360 The list price means absolutely nothing. That does not mean 0:08:21.400 --> 0:08:23.960 that this item ever sold at that price. It just 0:08:24.080 --> 0:08:26.480 means that's the list price. This thing could be on 0:08:26.520 --> 0:08:29.600 sale all the time, and that's why Camel Camel Camel 0:08:29.840 --> 0:08:32.120 will help you figure out if it's actually a deal 0:08:32.320 --> 0:08:34.400 or if it's just you know, the typical price it's 0:08:34.400 --> 0:08:37.920 always been. Now, if you're looking for deep discounts on 0:08:38.000 --> 0:08:40.320 Amazon stuff. That's where you're going to find some great 0:08:40.360 --> 0:08:45.160 stuff like Ring, Kindle, Fire TV, Echo, and euro for 0:08:45.200 --> 0:08:46.960 the mesh Wi Fi. Those are all going to be 0:08:46.960 --> 0:08:50.959 on sale. Typically they discount the previous year's products a 0:08:51.040 --> 0:08:52.800 little bit more than the current stuff, but the current 0:08:52.840 --> 0:08:55.880 stuff gets discounts as well. Some of the current deals 0:08:56.200 --> 0:08:59.079 you can get right now Amazon Music Unlimited four months 0:08:59.080 --> 0:09:02.920 for free, Kindle Unlimited, three months free, Audible if you 0:09:03.040 --> 0:09:05.720 like to listen to audiobooks. I think I picked up 0:09:05.720 --> 0:09:09.000 like three months free, but your offer maybe personalized depending 0:09:09.040 --> 0:09:11.959 on if you subscribe before. And then of course Amazon 0:09:12.040 --> 0:09:15.440 promising all kinds of deals on all these brands. There's 0:09:15.480 --> 0:09:19.559 a list of a couple dozen of them, American Girl, bos, Coach, Dice, 0:09:19.640 --> 0:09:23.600 and Lego, Peloton, Samsung. I've listed them all my website, 0:09:23.600 --> 0:09:26.559 and what I did for you is actually link them 0:09:26.559 --> 0:09:28.600 all up because Amazon doesn't give you like a list 0:09:28.720 --> 0:09:31.000 plus the links. So what I do is I go 0:09:31.120 --> 0:09:32.720 through and I link them all up so that you 0:09:32.760 --> 0:09:35.720 can click if you want something from Bos, you can 0:09:35.760 --> 0:09:39.000 click that link and see what's on sale instantly from Bos. 0:09:39.320 --> 0:09:41.360 And so I've done that with all of the different brands. 0:09:41.400 --> 0:09:43.120 Then of course I put things that I like in 0:09:43.160 --> 0:09:44.920 there as well, So you can check that all out. 0:09:45.240 --> 0:09:48.120 That's all on my website, rich on tech dot TV, 0:09:49.120 --> 0:09:51.920 and it's basically a big banner there that says Prime Day, 0:09:52.000 --> 0:09:54.400 So check it out and if you need the thirty 0:09:54.480 --> 0:09:57.040 day free trial access that is available as well. So 0:09:57.400 --> 0:09:59.800 my advice for Prime Day, don't just spend money like 0:10:00.160 --> 0:10:02.400 no reason. Go in with a plan and you can 0:10:02.440 --> 0:10:05.600 actually save money on the things that you actually need 0:10:05.640 --> 0:10:08.920 and actually want and actually want a gift throughout the holidays. 0:10:10.040 --> 0:10:11.880 By the way, this week, I mentioned last week on 0:10:12.000 --> 0:10:16.120 my Instagram was sort of knocked by Instagram. Well this 0:10:16.160 --> 0:10:19.560 week they actually shut down my account completely for a while. 0:10:19.960 --> 0:10:22.439 That means I lost all my posts, all my followers, 0:10:22.520 --> 0:10:25.600 all my account access. It was suspended. I logged on 0:10:25.679 --> 0:10:29.520 and said, your account is suspended and you can appeal this, 0:10:29.600 --> 0:10:31.679 but if you appeal and lose, we delete your account 0:10:31.760 --> 0:10:33.480 and you can never come back. And I said what, 0:10:34.080 --> 0:10:35.960 And so I tweeted about this. I went on X 0:10:36.000 --> 0:10:38.800 and I said, hey, here's my story, Like, what the heck? 0:10:38.880 --> 0:10:40.719 I know I made fun of Meta last week in 0:10:40.800 --> 0:10:42.880 this show, but come on, does somebody really get mad 0:10:42.920 --> 0:10:44.199 there and delete my account. 0:10:44.559 --> 0:10:46.840 Well, it turns out I don't know. 0:10:47.120 --> 0:10:50.600 All I know is that a Meta spokesperson replied to 0:10:50.640 --> 0:10:52.600 my tweet and said, hey, this was a mistake. 0:10:52.640 --> 0:10:54.080 Your account was back now. 0:10:54.160 --> 0:10:56.240 I think that seems kind of fishy, seems kind of 0:10:56.240 --> 0:10:58.080 odd that all of a sudden, after I got this 0:10:58.160 --> 0:11:00.760 knock on my account last week, the day or a 0:11:00.800 --> 0:11:03.319 couple days later, after I make fun of Meta, they 0:11:03.360 --> 0:11:06.400 close my account and say I'm suspended, like for no reason. 0:11:06.440 --> 0:11:08.640 It said copyright or something like give me a break. 0:11:08.960 --> 0:11:12.240 So long story short. At first, I was like, Oh, 0:11:12.280 --> 0:11:16.400 I am relieved of posting of stories, of making reels 0:11:16.440 --> 0:11:18.680 of all this social media stuff, like life is so 0:11:18.840 --> 0:11:20.680 free right now. And then I was like, it's also 0:11:20.720 --> 0:11:22.720 kind of sad that I lost one hundred and seventy 0:11:22.760 --> 0:11:26.160 thousand people there that I talked to on a daily basis. Anyway, 0:11:26.320 --> 0:11:28.440 I have my account back at rich on Tech, So 0:11:28.559 --> 0:11:31.080 I am there. Let's hope that there are no more 0:11:31.320 --> 0:11:35.320 quote unquote mistakes with my Instagram. All right, eight A 0:11:35.400 --> 0:11:38.440 eight rich one oh one eight eight eight seven four 0:11:38.440 --> 0:11:40.160 to two four one zero one. Give me a call 0:11:40.160 --> 0:11:42.559 if you have a question about technology. My name is 0:11:42.640 --> 0:11:45.760 rich Damiro and you are listening to rich on Tech. 0:11:46.200 --> 0:11:48.960 Welcome back to rich on Tech. Rich Demiro here hanging 0:11:49.000 --> 0:11:53.360 out with you talking technology at triple eight Rich one 0:11:53.360 --> 0:11:56.680 oh one. That's eight eight eight seven four to two 0:11:56.920 --> 0:11:59.760 four one zero one. The website for the show rich 0:11:59.840 --> 0:12:02.200 on Tech dot tv. If you want to link to 0:12:02.240 --> 0:12:04.960 something I mentioned, hit the light bulb up at the 0:12:05.000 --> 0:12:07.520 top of the show and you can get links there. 0:12:07.559 --> 0:12:12.480 This is show number ninety two. Marta wrote in on email, Hey, Rich, 0:12:12.520 --> 0:12:14.520 I would like to say you are such a great 0:12:14.520 --> 0:12:16.800 informative person with great phone etiquette. 0:12:16.800 --> 0:12:17.800 Thanks for this great show. 0:12:17.880 --> 0:12:20.800 My question, I'm interested in perching a good purchasing a 0:12:20.840 --> 0:12:22.880 good router for my place, which at the moment is 0:12:22.880 --> 0:12:24.120 twelve hundred square feet. 0:12:24.240 --> 0:12:25.280 Much appreciated. 0:12:26.080 --> 0:12:28.800 I would say Eerro is gonna be your best bet, 0:12:28.800 --> 0:12:30.679 and it's gonna be on sale right now during the 0:12:31.200 --> 0:12:31.720 prime day. 0:12:31.800 --> 0:12:35.480 So check out ero E E r O. That's what 0:12:35.559 --> 0:12:37.360 I use. I've used for many years. 0:12:37.440 --> 0:12:39.680 It works, it works well, and I don't think you 0:12:39.720 --> 0:12:42.440 need like the latest version. I just think like one 0:12:42.480 --> 0:12:43.400 to two nodes. 0:12:43.200 --> 0:12:46.079 Would probably be the best of the just the standard 0:12:46.080 --> 0:12:48.520 one I think is on sale already, so E E 0:12:48.679 --> 0:12:51.320 R O on Amazon Marta and thanks for the kind 0:12:51.360 --> 0:12:51.880 words there. 0:12:52.240 --> 0:12:55.800 All right, let's go to Linda in Seal Beach. Linda, 0:12:55.840 --> 0:12:56.840 you're on with Rich. 0:12:58.000 --> 0:13:03.120 All Rich, there's a good chance that my iPhone fifteen 0:13:03.800 --> 0:13:09.440 is jail broken. I am looking for a solution. I 0:13:09.480 --> 0:13:14.280 have called different companies online and all that take care 0:13:14.320 --> 0:13:15.520 of our companies. 0:13:15.920 --> 0:13:16.920 Where can I go. 0:13:17.760 --> 0:13:22.679 To find an individual? I'm not being successful? 0:13:23.000 --> 0:13:24.959 What do you want? I mean, how did this get 0:13:25.040 --> 0:13:25.640 jail broken? 0:13:27.000 --> 0:13:28.400 And there's a neighbor. 0:13:30.240 --> 0:13:32.679 And he had access or they had access to your phone? 0:13:34.160 --> 0:13:34.439 Yes? 0:13:35.120 --> 0:13:40.640 They yes, they had access to all of my I 0:13:40.679 --> 0:13:41.920 was broken into. 0:13:43.760 --> 0:13:44.640 My home and. 0:13:46.480 --> 0:13:50.680 They got all my information and my passwords. And I 0:13:50.720 --> 0:13:53.920 have changed my password on my iPhone about ten times. 0:13:54.760 --> 0:13:57.840 I'm just what do I do next? I purchased a 0:13:57.920 --> 0:14:02.960 new I've even just a new iPhone. I kept my 0:14:04.720 --> 0:14:09.440 old email address Apple had told me to. When they 0:14:09.480 --> 0:14:13.120 recovered it, they had me go back to my old 0:14:13.240 --> 0:14:14.480 email caudebt. 0:14:16.160 --> 0:14:19.000 Okay, well, I've also did How did he get into 0:14:19.040 --> 0:14:20.680 the phone? How did he did he have your past 0:14:20.720 --> 0:14:21.360 code as well? 0:14:22.680 --> 0:14:22.960 Yes? 0:14:23.360 --> 0:14:27.160 Wow, so did you have that written down somewhere? I? 0:14:27.680 --> 0:14:31.920 Yes, I did, Okay, I did. 0:14:31.760 --> 0:14:33.680 And so what is your phone doing that you believe 0:14:33.720 --> 0:14:35.600 that this person still has access to it? 0:14:38.360 --> 0:14:45.480 I am I am having some way somehow. One example 0:14:45.720 --> 0:14:51.880 is my Apple I D password. The app drop Box 0:14:53.280 --> 0:14:57.680 was added to my Apple I D password where you 0:14:57.760 --> 0:15:01.720 go into sign into your Apple IP. I have had 0:15:01.840 --> 0:15:07.720 files downloaded off of my phone into drop Box. I 0:15:07.760 --> 0:15:12.280 only used drop Box perhaps two times, and that was 0:15:12.320 --> 0:15:14.520 in twenty twenty when I sold property. 0:15:14.880 --> 0:15:19.560 Oh wow, Well, so there's a couple of things you 0:15:19.560 --> 0:15:22.760 can do. Number one, you you should be able just 0:15:22.840 --> 0:15:28.640 to literally recover your phone through your computer. You just 0:15:28.760 --> 0:15:32.800 fully restore it and that will that will format it 0:15:32.840 --> 0:15:36.160 and put fresh software back on it. So if you 0:15:36.280 --> 0:15:39.440 if you look up factory restore iPhone. 0:15:39.680 --> 0:15:42.400 Uh, factory reset and that is. 0:15:42.200 --> 0:15:45.400 What not reset have. This is a restore. This is 0:15:45.440 --> 0:15:48.240 a reset just resets the software that's on there. Restore 0:15:48.640 --> 0:15:51.400 means you're connecting your phone to a computer and it's 0:15:51.440 --> 0:15:55.200 actually going to put a new copy of the operating 0:15:55.240 --> 0:15:57.920 system on your phone. That's what you need to get 0:15:58.000 --> 0:16:02.280 rid of this. Uh this jail break, Now, to jail 0:16:02.320 --> 0:16:06.120 break a phone is it's quite involved and I'm not 0:16:06.160 --> 0:16:08.480 sure what the end game here is with this. Person. 0:16:08.840 --> 0:16:12.320 But no matter what, you need to change your passwords. 0:16:12.720 --> 0:16:15.000 You need to set up two factor authentication, and you 0:16:15.080 --> 0:16:19.119 start by going into your Email account changing that password, 0:16:19.560 --> 0:16:22.920 enabling two factor authentication. Then you go into your Apple 0:16:23.040 --> 0:16:25.800 account and you change your password and you enable two 0:16:25.800 --> 0:16:28.520 factor authentication. Those are the two things you need to 0:16:28.600 --> 0:16:31.720 do immediately to get this person to not have access 0:16:31.760 --> 0:16:33.920 to your account. Then you got to take your phone. 0:16:34.040 --> 0:16:37.840 You got to factory restore it with a computer, and 0:16:37.880 --> 0:16:39.440 that's going to be the way that you get this 0:16:39.560 --> 0:16:45.560 phone erased and formatted and reset back to factory. I 0:16:45.560 --> 0:16:47.600 would bring it to an Apple store as well, just 0:16:47.600 --> 0:16:49.440 to make sure that everything is on the up and up. 0:16:50.240 --> 0:16:51.920 You can also take it to a place like you 0:16:51.960 --> 0:16:54.680 break I Fixed. They will do a free diagnostic. You 0:16:54.680 --> 0:16:56.840 can also scan it if you want to see if 0:16:56.880 --> 0:17:00.120 this thing has spyware on it, the webs the software 0:17:00.160 --> 0:17:05.000 I amazing. We'll actually scan it for popular U spyware, 0:17:05.480 --> 0:17:11.880 which is Pegasus, Predator, King's Pawn and Operation Triangulation. So 0:17:11.920 --> 0:17:14.960 those are the steps I would take, Linda, and reclaim 0:17:15.000 --> 0:17:19.960 your privacy, reclaim your phone, and get a password manager. 0:17:20.080 --> 0:17:22.359 Start putting stuff in there instead of writing it down 0:17:22.480 --> 0:17:25.040 because you saw what happened. Someone got in and got 0:17:25.040 --> 0:17:28.320 access to everything. Coming up, I'll tell you how China 0:17:28.880 --> 0:17:32.200 might be having access to the US information right here. 0:17:33.920 --> 0:17:36.480 Welcome back to Rich on Tech. Rich DeMuro here hanging 0:17:36.480 --> 0:17:40.359 out with you, talking technology at Triple eight Rich one 0:17:40.440 --> 0:17:43.280 oh one eight eight eight seven four to two four 0:17:43.400 --> 0:17:45.760 one zero one. A little bit of trivia. 0:17:46.040 --> 0:17:46.600 Did you know? 0:17:46.720 --> 0:17:49.640 This was the very first music video to ever air 0:17:49.680 --> 0:17:54.320 on MTV and very obviously it makes sense video killed 0:17:54.359 --> 0:17:58.000 the radio star because the MTV kind of changed everything 0:17:58.080 --> 0:17:59.600 when it came to music. 0:17:59.640 --> 0:18:03.600 I really did. Welcome back to the show. I'll get 0:18:03.640 --> 0:18:06.640 to your calls in just a moment. What but don't 0:18:06.680 --> 0:18:10.159 play music videos anymore? So they killed them? Yeah, I 0:18:10.160 --> 0:18:10.760 don't even think. 0:18:10.880 --> 0:18:14.000 Yeah, you could actually watch like the old school MTV 0:18:14.160 --> 0:18:16.040 like they have it like on those streaming networks and 0:18:16.119 --> 0:18:19.480 like it's just it's so weird to see. But yeah, 0:18:19.480 --> 0:18:21.679 you used to sit down and just watch music videos. 0:18:21.720 --> 0:18:24.199 Now of course it's YouTube and you know, Vivo and 0:18:24.240 --> 0:18:26.760 all that stuff. So this is kind of a big 0:18:26.800 --> 0:18:31.359 story out of the Wall Street Journal. This China linked 0:18:31.400 --> 0:18:36.600 hacking group called salt Typhoon breached the networks of major 0:18:36.760 --> 0:18:40.199 US telecom providers like Verizon AT and T in Lumen. 0:18:41.000 --> 0:18:44.480 So what they did was they took advantage of the 0:18:44.520 --> 0:18:48.920 back doors that these providers have built in for court orders. 0:18:48.920 --> 0:18:51.240 So if they needed to wiretap someone in the US, 0:18:51.800 --> 0:18:53.600 you know, I apparently they have a way to do 0:18:53.640 --> 0:18:57.359 that on all of our networks, and China somehow figured 0:18:57.359 --> 0:19:01.400 out a way into that, which means of Internet traffic 0:19:01.440 --> 0:19:06.640 from businesses and millions of American consumers is potentially exposed here. 0:19:06.680 --> 0:19:07.240 What does that mean. 0:19:07.280 --> 0:19:09.920 It means all the stuff that's flowing on the Internet 0:19:10.240 --> 0:19:15.160 China could have seen. That's really bad, I mean really bad. 0:19:16.080 --> 0:19:19.560 This is the reason why encryption is really important. This 0:19:19.600 --> 0:19:22.760 is the reason why back doors are really bad, because 0:19:22.800 --> 0:19:25.400 you can't have a back door to a system that 0:19:25.560 --> 0:19:29.119 only the good people can access. And who's good? I 0:19:29.119 --> 0:19:32.280 mean really, who wants that at all? If you think 0:19:32.280 --> 0:19:39.639 your transmissions are private and they're not scary. So we 0:19:39.720 --> 0:19:42.639 don't know what the full extent of this breach is. 0:19:42.720 --> 0:19:44.960 We just know that it's really bad. I mean, this 0:19:45.119 --> 0:19:48.480 is bad. The fact that they are tapping our systems 0:19:48.520 --> 0:19:51.879 that we have here in the US, that you know, 0:19:52.000 --> 0:19:54.520 depending on where you believe, should we have those are not. 0:19:56.359 --> 0:20:01.800 This is not a good thing. So again, encrypted, encrypted, encrypted. 0:20:01.880 --> 0:20:05.200 This is why Apple has been so hip with encryption 0:20:05.880 --> 0:20:09.000 and making sure your device is encrypted, and Android is 0:20:09.000 --> 0:20:13.200 getting more private and more encrypted. But it calls into 0:20:13.320 --> 0:20:15.479 a lot of questions like you know, using a VPN 0:20:15.560 --> 0:20:18.760 does that help? Using an app like Signal does that help? 0:20:19.480 --> 0:20:21.760 You know, we just had this change over to RCS, 0:20:21.880 --> 0:20:26.640 which is Rich Communication Services. So typically I message is encrypted, 0:20:26.720 --> 0:20:29.639 so if you're texting someone, I message is encrypted. We 0:20:29.760 --> 0:20:33.360 just saw WhatsApp they are encrypted. But we also saw 0:20:33.440 --> 0:20:36.040 all these all these big providers in the US are 0:20:36.040 --> 0:20:39.199 moving to encryption. Whether they have a backdoor sometimes you know, 0:20:39.240 --> 0:20:41.840 they don't necessarily tell us. But this is you know, 0:20:41.880 --> 0:20:44.240 news to me that all these major companies, Verizon, AT 0:20:44.320 --> 0:20:46.040 and T. You know, back in the day it was 0:20:46.080 --> 0:20:48.679 just phone lines. They are very easy to wiretap, but 0:20:48.760 --> 0:20:52.600 once you get into these networks that are transmitting data packets, 0:20:52.680 --> 0:20:56.040 it's a lot tougher to sniff out unless it's unencrypted 0:20:56.280 --> 0:20:59.439 and unless there's a back door. And clearly that was 0:20:59.440 --> 0:21:02.000 taking advance of it in a big way. That is 0:21:02.040 --> 0:21:06.240 something to watch. Let's go to Gary and Laguda Noguel. Gary, 0:21:06.280 --> 0:21:07.000 you're on with Rich. 0:21:07.840 --> 0:21:11.520 Yes, Rich, have another cell phone question for you here. Sure, 0:21:12.960 --> 0:21:15.600 now I'm considering getting the new phone. And see when 0:21:15.640 --> 0:21:18.840 I called you. I have my Samsung Galaxy STMNY. I 0:21:18.920 --> 0:21:21.520 love the size of the phone, and it works good 0:21:21.560 --> 0:21:23.840 with a Hoverizon when I'm mountain in the desert and 0:21:23.920 --> 0:21:26.879 up in the mountains. It works good around my house here, 0:21:27.240 --> 0:21:31.800 it doesn't where I live. I live in Team Mobile zone. 0:21:31.800 --> 0:21:36.240 Mayos say, And I want to ask you, now, how 0:21:36.240 --> 0:21:40.480 are these phones that I've seen that had dual SIM cards? 0:21:40.520 --> 0:21:43.680 Are they worth purchasing or not? I mean, and how 0:21:43.720 --> 0:21:44.960 does the dual SIM work? 0:21:46.160 --> 0:21:46.280 Uh? 0:21:46.520 --> 0:21:49.400 Yeah, So, I mean you would basically need to purchase 0:21:50.400 --> 0:21:53.440 a SIM a plan from two providers, and you can 0:21:53.480 --> 0:21:56.760 install both those providers on your phone, and then you 0:21:56.800 --> 0:21:59.440 can actually use both of those providers at the same time. 0:21:59.520 --> 0:22:02.280 You can have the both active. Someone texts you on 0:22:02.359 --> 0:22:04.520 the T Mobile line, it'll come through. If someone texts 0:22:04.520 --> 0:22:06.840 you on the Verizon line, it'll come through. You can 0:22:06.880 --> 0:22:09.320 decide which one's your primary so you can say, like, 0:22:09.359 --> 0:22:11.679 I want to use this as my primary line, so 0:22:11.720 --> 0:22:14.560 when you start composing a text, it will go from 0:22:14.560 --> 0:22:17.879 that line. You can decide which one uses data, you 0:22:17.920 --> 0:22:19.600 can have them both use data. I mean, there's a 0:22:19.600 --> 0:22:22.119 lot of options when you're talking about e SIMS, and 0:22:22.240 --> 0:22:26.199 almost every modern smartphone at this point supports multiple SIM cards. 0:22:26.240 --> 0:22:30.120 So whether that's the Pixel, the Samsung, or the iPhone, 0:22:30.160 --> 0:22:32.919 you can install and use multiple SIMS on most of 0:22:32.960 --> 0:22:36.760 those devices, no problem. But I will tell you, I 0:22:36.800 --> 0:22:39.960 think this is expensive. I think that it's a little 0:22:40.359 --> 0:22:43.840 of a solution. But if you were using Verizon as 0:22:43.880 --> 0:22:46.320 your primary SIM most of the time, and then when 0:22:46.320 --> 0:22:49.080 you go home, you've got T Mobile, you know, have 0:22:49.200 --> 0:22:51.840 it used that, it's kind of going to get see 0:22:52.119 --> 0:22:59.159 So I why not just use Wi Fi calling when 0:22:59.200 --> 0:23:02.320 you're home? I mean, if it's when you're out and 0:23:02.359 --> 0:23:04.719 about in the area and it doesn't work, you know, 0:23:04.760 --> 0:23:06.199 but the Wi Fi calling in your house is going 0:23:06.240 --> 0:23:08.400 to work just fine. The other thing I would look 0:23:08.440 --> 0:23:14.240 into there is a carrier called Red Pocket Red Pocket 0:23:14.960 --> 0:23:19.880 and they actually have this feature that lets you switch 0:23:20.119 --> 0:23:24.840 between the three networks, so they call it Coverage Genius, 0:23:25.520 --> 0:23:28.960 and they operate on all three networks and you can 0:23:29.040 --> 0:23:30.320 choose your network. 0:23:29.960 --> 0:23:31.000 Based on your needs. 0:23:31.640 --> 0:23:34.520 So whether you want better coverage in your current location, 0:23:34.640 --> 0:23:37.960 whether you're traveling, whether you're moving and I'm looking at 0:23:38.040 --> 0:23:41.920 how this works, and it says you can change networks 0:23:41.960 --> 0:23:44.000 if you need to improve your coverage, have a new device, 0:23:44.040 --> 0:23:47.000 you're just trying to find the right fit, so you 0:23:47.600 --> 0:23:51.600 download this coverage Genius tool to switch your ESUM from 0:23:51.600 --> 0:23:57.040 one network to another, keeping your number functional. So I 0:23:57.080 --> 0:23:59.560 don't know, that does not sound like something that you 0:23:59.600 --> 0:24:02.760 want to do like every day. It more sounds like 0:24:03.040 --> 0:24:06.520 you can switch networks if you go to a different 0:24:06.560 --> 0:24:08.639 area that has no signal, and it takes a little 0:24:08.640 --> 0:24:11.480 bit to do this, but it doesn't sound like something 0:24:11.520 --> 0:24:17.639 that's automatic. So I'd probably gary recommend number one just 0:24:17.720 --> 0:24:20.760 using Wi Fi calling when you're home and if you're 0:24:20.760 --> 0:24:23.399 out and about, and you'd you know, I guess the 0:24:23.440 --> 0:24:25.240 main thing what it comes down to is I always 0:24:25.280 --> 0:24:28.000 tell people to find a carrier that works where you 0:24:28.040 --> 0:24:32.760 live and where you work. So if you're talking about 0:24:32.840 --> 0:24:36.119 you know where you live is T Mobile, I'd probably 0:24:36.160 --> 0:24:38.320 go with T Mobile, and then when you're out and about, 0:24:38.440 --> 0:24:43.080 just use T Mobile. I know Verizon is a great network, 0:24:43.119 --> 0:24:45.280 you want to be on it, but I think it's 0:24:45.400 --> 0:24:47.520 very important to have a network that works where you 0:24:47.560 --> 0:24:49.840 live and the other way you can do it is. 0:24:49.880 --> 0:24:50.560 You can flip it. 0:24:50.640 --> 0:24:53.640 You can still stand Verizon and just use the Wi 0:24:53.640 --> 0:24:56.359 Fi calling when you're home, but that's not as clean 0:24:57.440 --> 0:25:01.040 as as doing it the other way. So hope that helps. 0:25:01.040 --> 0:25:04.440 Gary appreciate it. Thanks so much for the call. 0:25:04.520 --> 0:25:07.960 Today. Let's go to Brian and Murrietta. Brian, you're on 0:25:08.080 --> 0:25:08.400 with Rich. 0:25:09.400 --> 0:25:09.960 Good morning. 0:25:11.160 --> 0:25:12.560 I'm trying to help a friend of mine. 0:25:12.720 --> 0:25:16.600 She does door Dash, and the way I understand is 0:25:16.720 --> 0:25:20.160 that the higher the level you are and the percentage 0:25:20.200 --> 0:25:24.680 of completion, the more orders you're going to get. She's 0:25:24.720 --> 0:25:28.120 at the highest I guess the level of platinum, and 0:25:28.160 --> 0:25:32.800 her percentage of completion is like the ninety nile, so 0:25:32.800 --> 0:25:33.840 she shouldn't getting. 0:25:33.640 --> 0:25:37.800 More orders, but especially during peak time. 0:25:37.640 --> 0:25:38.480 And things like that. 0:25:39.080 --> 0:25:41.640 She could be at the restaurant. 0:25:41.320 --> 0:25:47.000 In the store, but the software, the door Dash program 0:25:47.080 --> 0:25:49.960 will give to somebody that's further away. And I was 0:25:50.000 --> 0:25:51.840 trying to help her figure her eyes and I wonder 0:25:51.880 --> 0:25:53.160 one and DoorDash. 0:25:52.720 --> 0:25:55.040 Can't figure it out either while somebody else is getting 0:25:55.040 --> 0:25:55.720 it further away. 0:25:55.760 --> 0:25:59.200 And she's at that level, and I think she's at 0:25:59.240 --> 0:26:00.120 the store. 0:26:00.400 --> 0:26:02.879 Because boot it off, because somebody else is going to 0:26:02.920 --> 0:26:06.480 prioritize and then my other question is twofold, is that 0:26:06.920 --> 0:26:10.080 if if she decided, okay, I suggest her to go 0:26:10.200 --> 0:26:13.560 to Varizon, don't go to Visible or Total, go to Verizon. 0:26:14.840 --> 0:26:18.919 Having the Ultimate on the Minute Plus which has the 0:26:19.000 --> 0:26:22.399 five G Ultimate wide band versus just the five G 0:26:23.480 --> 0:26:25.400 doesn't make it any think that'll make a. 0:26:25.359 --> 0:26:28.760 Difference as far as being on the network. 0:26:28.880 --> 0:26:32.600 And maybe they're they're just recognizing that she's there and 0:26:32.680 --> 0:26:36.399 she's going to get that order. The difference between the 0:26:36.440 --> 0:26:39.359 alter all the why versus the G and the just 0:26:39.480 --> 0:26:40.199 regular G. 0:26:40.680 --> 0:26:44.240 What signal is she? What signal is she on? What? What? 0:26:44.240 --> 0:26:44.879 What carrier? 0:26:46.520 --> 0:26:46.840 Uh? 0:26:46.960 --> 0:26:50.320 It's it's kind of like like Total or Visible? 0:26:50.520 --> 0:26:51.359 What was like? 0:26:51.480 --> 0:26:54.280 So she is on T Mobile? Okay, she is on 0:26:54.320 --> 0:26:57.760 an MV and L, So that could be it. I 0:26:57.800 --> 0:27:01.120 don't think that's it. I think that these systems look 0:27:01.200 --> 0:27:03.400 at the location of your phone and they take into 0:27:03.400 --> 0:27:07.080 account a lot of different algorithms. So again I don't 0:27:07.080 --> 0:27:10.720 know if it's like strictly that it doesn't know she's there. 0:27:10.760 --> 0:27:13.720 But what I would recommend is for sure looking in 0:27:13.760 --> 0:27:16.520 your door dash app and making sure the location permission 0:27:16.560 --> 0:27:19.000 is set to all the time and not just when 0:27:19.119 --> 0:27:21.080 using the app. That's the number one thing. You want 0:27:21.080 --> 0:27:25.000 to make sure that it has access to your location 0:27:25.200 --> 0:27:29.359 the entire time. And then when it comes to cellular, 0:27:30.080 --> 0:27:33.680 I mean, you know five G ultra wideband. Yes, that's 0:27:33.720 --> 0:27:36.240 going to be your absolute best signal and you're going 0:27:36.320 --> 0:27:38.520 to get deprioritized the least if you're on one of 0:27:38.560 --> 0:27:42.160 the big unlimited plans. But I don't think that's contributing 0:27:42.200 --> 0:27:44.639 to it. I would say tell her to turn her 0:27:44.640 --> 0:27:46.720 Wi Fi off and make sure that she's on a 0:27:46.760 --> 0:27:50.640 cellular signal so that way it's always finding because sometimes 0:27:50.640 --> 0:27:53.600 your phone gets caught in this weird dead zone of 0:27:53.800 --> 0:27:58.040 it's like Wi Fi cellular, Wi Fi cellular. That's what 0:27:58.080 --> 0:28:00.760 I would do first off, before spending more money. This 0:28:01.080 --> 0:28:07.359 is rich on Tech. Welcome back to rich on Tech. 0:28:07.440 --> 0:28:10.679 Rich Demiro here hanging out with you, talking technology. The 0:28:10.720 --> 0:28:13.520 phone line for the show is eight eight eight rich 0:28:13.760 --> 0:28:17.000 one oh one. That's eight eight eight seven four to 0:28:17.000 --> 0:28:19.000 two four one zero one. Give me a call if 0:28:19.000 --> 0:28:22.200 you have a question about technology, something bugging you. Maybe 0:28:22.200 --> 0:28:24.119 you found a great app you want to share with everyone. 0:28:24.160 --> 0:28:26.879 I don't know whatever it is. Kim will take it 0:28:26.960 --> 0:28:31.120 and get you on the show if possible. Let's see 0:28:31.480 --> 0:28:35.480 website for the show Rich on tech dot TV. A 0:28:35.560 --> 0:28:38.400 couple things you can do there. You can sign up 0:28:38.400 --> 0:28:40.920 for my newsletter. You can send me an email just 0:28:41.000 --> 0:28:45.280 hit contact, or you can hit the light bulb icon 0:28:45.560 --> 0:28:48.280 for show notes. So anything I mentioned here in the 0:28:48.280 --> 0:28:51.320 show notes, I will put there where the light bulb is. 0:28:51.720 --> 0:28:54.640 And also on the front page is the Amazon Prime 0:28:55.240 --> 0:28:57.160 Big Day Deals. What you need to know, I've got 0:28:57.200 --> 0:28:59.800 all my tips and tricks for that. Let's go to 0:29:00.320 --> 0:29:03.560 Diana and towards California. Diana, you're on with Rich. 0:29:04.560 --> 0:29:06.720 Hi, Rich, thank you for taking my call. 0:29:07.080 --> 0:29:08.840 Absolutely what can I help you with? 0:29:09.760 --> 0:29:12.400 Yes, I need your help with. A few days ago, 0:29:12.520 --> 0:29:18.680 my dad was powering up his Windows laptop and then 0:29:19.160 --> 0:29:22.720 he got d like a pop up or a screen 0:29:23.280 --> 0:29:27.040 that was sounded like it must have covered his whole screen. 0:29:27.120 --> 0:29:31.920 That was selling my subscription to Microsoft to be sixty five. 0:29:32.040 --> 0:29:35.560 So he didn't really understand fully and he does not 0:29:35.760 --> 0:29:38.680 need Microsoft through sixty five, but he went ahead and 0:29:39.760 --> 0:29:43.040 it's a subscription to get it off his screen. 0:29:43.520 --> 0:29:45.880 And so, uh, that's why they do that. 0:29:45.960 --> 0:29:48.760 By the way, I've set up many Microsoft computers. It's 0:29:48.800 --> 0:29:52.000 basically it looks like you're just saying yes, yes, yes, yes, 0:29:52.080 --> 0:29:54.600 yes to all the different things, but like actually subscribing 0:29:54.640 --> 0:29:55.360 you to stuff. 0:29:55.640 --> 0:29:57.840 Yeah, and he does not know how to like get 0:29:57.880 --> 0:30:01.880 out of those screens or those windows. But anyway, so 0:30:01.960 --> 0:30:05.600 he ended up ultimately actually subscribing and giving him his 0:30:05.680 --> 0:30:08.640 credit card number, and thank goodness, it wasn't a stam. 0:30:08.640 --> 0:30:12.440 It appears to be legitimately from Microsoft. So he received 0:30:12.440 --> 0:30:15.560 his you know, acknowledgment or a welcome email, but they 0:30:15.560 --> 0:30:18.760 do not have any information on how to cancel, and 0:30:19.040 --> 0:30:24.520 so it just has a link to activate. And I'm 0:30:24.560 --> 0:30:26.840 not even sure if he has a Microsoft account, so 0:30:26.880 --> 0:30:29.560 I'm not sure what's the best and quickest way to 0:30:29.760 --> 0:30:32.160 cancel out of this subscription. 0:30:32.960 --> 0:30:36.360 Well, he must have a Microsoft account because he must 0:30:36.360 --> 0:30:38.120 have set it up or signed in with it. Because 0:30:38.160 --> 0:30:41.360 typically on the Windows computers, I'm guessing he got an 0:30:41.480 --> 0:30:44.520 update to Windows and that's what happened when it usually 0:30:44.520 --> 0:30:46.400 when it gets a big update, it like tries to 0:30:46.400 --> 0:30:47.640 get you to sign up for all this stuff. 0:30:47.640 --> 0:30:49.120 Again, is that what happened? Or do you get a 0:30:49.160 --> 0:30:49.640 new computer? 0:30:50.680 --> 0:30:54.040 Yeah, it was an older laptop, but I wasn't there 0:30:54.120 --> 0:30:56.320 when it happened, so he only describes it as he 0:30:56.440 --> 0:31:00.440 was turning on the computer and the screen came up. 0:31:02.240 --> 0:31:05.000 I was chasing Microsoft through sixty five and it sounded 0:31:05.080 --> 0:31:07.760 like it you didn't really know how to get out 0:31:07.760 --> 0:31:07.960 of that. 0:31:08.160 --> 0:31:08.360 Yeah. 0:31:08.440 --> 0:31:11.480 So typically it's when you get a big update on 0:31:11.520 --> 0:31:14.200 these computers. They they always go through this flow of like, 0:31:14.280 --> 0:31:16.600 let's set up your new computer, and then they try 0:31:16.600 --> 0:31:18.600 to get you to switch to Edge and they try 0:31:18.600 --> 0:31:20.800 to get you to resubscribe to one Drive and all 0:31:20.840 --> 0:31:23.320 this stuff. So it's pretty innocent what happened to him. 0:31:23.600 --> 0:31:26.640 I would call this a dark pattern, which basically it 0:31:26.680 --> 0:31:28.960 looks like you're doing one thing, but Microsoft is sort 0:31:28.960 --> 0:31:31.920 of tricking you into doing another thing, which is the subscription. 0:31:32.480 --> 0:31:35.479 If you read really carefully, obviously you would notice it. 0:31:35.520 --> 0:31:37.000 But they hope that nine. 0:31:36.880 --> 0:31:39.320 Out of ten people don't really read these things very closely. 0:31:39.400 --> 0:31:41.360 They just click yes, yes, yes, yes, yes, and there 0:31:41.440 --> 0:31:43.800 you go, or they think that they need it. 0:31:43.880 --> 0:31:46.640 So the good news is he would have been forced 0:31:46.640 --> 0:31:49.440 to create a Microsoft account if you didn't already have one. 0:31:49.480 --> 0:31:51.200 Oh yeah, to purchase this. 0:31:51.600 --> 0:31:53.720 Yeah, it's a link to an account. 0:31:53.760 --> 0:31:57.040 So the good news is I subscribe and cancel Microsoft 0:31:57.080 --> 0:32:01.240 stuff all the time, especially Xbox Live because they're always 0:32:01.280 --> 0:32:03.440 sending me a notification that says, hey, take a free month, 0:32:03.440 --> 0:32:07.040 and I'm like sure, So it is very easy, very straightforward. 0:32:07.080 --> 0:32:10.480 The good news about reputable companies and big companies is 0:32:10.520 --> 0:32:12.680 that they do make it easy to cancel their subscription. 0:32:12.840 --> 0:32:16.000 So the thing you want to do is log into 0:32:16.000 --> 0:32:18.560 his account, his Microsoft account. You're gonna have to obviously 0:32:18.600 --> 0:32:20.320 if he has an email address. I'm sure he only 0:32:20.360 --> 0:32:22.000 has one or two. You got to ask him which 0:32:22.000 --> 0:32:25.760 one is on his account, and then go into account 0:32:25.800 --> 0:32:30.840 dot Microsoft dot com. Basically log into his Microsoft account 0:32:30.840 --> 0:32:33.320 and then on the left hand side, there's a whole 0:32:33.320 --> 0:32:37.160 bunch of like menu items under your email address, and 0:32:37.200 --> 0:32:40.840 it says account, your info, and then Service and Subscriptions 0:32:41.080 --> 0:32:45.400 is the number three item, So you tap that and 0:32:45.440 --> 0:32:49.360 that will show you all of your active service, all 0:32:49.400 --> 0:32:52.200 of your subscriptions. So I can see my Xbox Game 0:32:52.280 --> 0:32:55.520 Pass ultimate and if you scroll down, it will say 0:32:55.760 --> 0:32:59.000 Microsoft three sixty five I had the family version. 0:32:59.400 --> 0:33:00.400 Mine has expired. 0:33:00.480 --> 0:33:03.480 But you can see where it says manage resubscribe, but 0:33:03.600 --> 0:33:08.840 you can press manage and there's a cancellation option in there, 0:33:08.880 --> 0:33:10.520 and of course they will try to get you to stay, 0:33:10.960 --> 0:33:13.120 but just go ahead and cancel it out through there. 0:33:13.200 --> 0:33:16.560 That's the easiest way to do it. It's pretty straightforward 0:33:16.600 --> 0:33:18.880 as long as you can log into his Microsoft account. 0:33:18.880 --> 0:33:21.320 That might be the tricky thing is figuring out how 0:33:21.320 --> 0:33:23.040 to do that. You're probably going to have to do 0:33:23.680 --> 0:33:26.880 a password recovery on his account just if he doesn't 0:33:26.880 --> 0:33:31.400 know the password. And I would do one step further, Diana, 0:33:31.480 --> 0:33:34.320 I would make sure that once you have his account 0:33:35.360 --> 0:33:37.880 logged in, I would set up two factor authentication on 0:33:37.880 --> 0:33:40.240 that account as well, just to protect a little bit better. 0:33:40.720 --> 0:33:42.800 So those are the things to do. Just basically, go 0:33:42.920 --> 0:33:47.040 to account dot Microsoft dot com, log in, look for 0:33:47.080 --> 0:33:51.040 the section that says services and subscriptions, look for three 0:33:51.160 --> 0:33:53.360 sixty five family and get rid of it. 0:33:53.760 --> 0:33:54.880 And by the way, the same. 0:33:54.680 --> 0:33:58.520 Goes for Apple, all of your iCloud subscription or sorry, 0:33:58.560 --> 0:34:02.400 you're Apple subscription, and all of the Google Play subscriptions. 0:34:03.240 --> 0:34:05.680 These companies, you know, they make it very very easy 0:34:05.720 --> 0:34:08.000 to sign up, and it is very easy with these 0:34:08.040 --> 0:34:10.279 major companies to get rid of it. It's just it 0:34:10.320 --> 0:34:12.080 seems like a lot, and it seems like we're so 0:34:12.239 --> 0:34:14.440 used to do I really have to go into my 0:34:14.440 --> 0:34:16.400 account and do this, and what's my password? And I 0:34:16.480 --> 0:34:18.319 got to do two factor and this and that. Just 0:34:18.360 --> 0:34:20.080 take the time to do it. I mean, it really 0:34:20.120 --> 0:34:22.080 only takes a minute or two what I do with 0:34:22.160 --> 0:34:25.959 most subscriptions. Unless I know I'm keeping something, I will 0:34:26.040 --> 0:34:30.120 cancel it immediately, so I do not forget. And nine 0:34:30.560 --> 0:34:34.880 out of ten subscriptions except Apple, which is interesting, most 0:34:34.880 --> 0:34:38.319 of the are sorry Apple's own products, But most of 0:34:38.320 --> 0:34:42.160 the other subscriptions, like anything you've subscribed through iTunes, you 0:34:42.200 --> 0:34:44.799 can easily go in on your phone and cancel that 0:34:44.960 --> 0:34:48.640 immediately and you will still retain access for the entire time, 0:34:48.640 --> 0:34:50.759 even if it's a year. You just have to go 0:34:50.800 --> 0:34:53.080 into your settings and then up at the top. And 0:34:53.120 --> 0:34:55.680 this is probably a good thing to look into. Just 0:34:55.719 --> 0:34:58.560 look at your account, tap there and then it says 0:34:58.600 --> 0:35:02.000 subscriptions under Apple account, and all of your subscriptions will 0:35:02.000 --> 0:35:04.919 be in there. Tap one and just say cancel and 0:35:05.640 --> 0:35:08.680 it will not automatically renew. And I do that again 0:35:08.760 --> 0:35:11.160 as soon as I sign up for things, because you're 0:35:11.160 --> 0:35:13.359 gonna forget. And the other thing I do is if 0:35:13.400 --> 0:35:16.239 I get the email that says hey, thanks for signing up, 0:35:16.719 --> 0:35:19.720 I will snooze it. Until a couple of days before 0:35:19.760 --> 0:35:22.319 I'm gonna get built. And that way, that email will 0:35:22.360 --> 0:35:24.760 pop up in my Gmail a day or two before 0:35:25.960 --> 0:35:26.760 it's time to renew. 0:35:27.239 --> 0:35:29.560 I don't get hit with those those charges. 0:35:29.719 --> 0:35:31.640 All right, coming up, I'm gonna tell you about Verizon 0:35:31.719 --> 0:35:34.719 message shutting down. What you need to know. This is 0:35:34.800 --> 0:35:38.560 rich on Tech. Welcome back to rich On Tech. Rich 0:35:38.640 --> 0:35:43.000 Demiro here hanging out with you, talking technology. The phone 0:35:43.040 --> 0:35:46.359 line for the show is eight eight eight rich one 0:35:46.400 --> 0:35:50.040 oh one. That is eight eight eight seven four to 0:35:50.080 --> 0:35:52.960 two four one zero one. Give me a call. If 0:35:52.960 --> 0:35:55.520 you have a question about technology. You can also email. 0:35:56.000 --> 0:35:59.080 Just go to the website rich on Tech dot tv 0:35:59.320 --> 0:36:03.800 hit content at you can send your message that way. Well, 0:36:03.880 --> 0:36:08.400 speaking of messages, this has been blowing up my website. 0:36:08.719 --> 0:36:12.960 I wrote a post about Verizon Message plus shutting down. 0:36:13.960 --> 0:36:16.680 So whenever I get a bunch of emails about something, 0:36:16.880 --> 0:36:20.719 I immediately say, okay, there's something here, and I will 0:36:20.760 --> 0:36:24.320 be honest. You're like my canary in the coal mine 0:36:24.360 --> 0:36:29.440 because you are the one who texts me, message messages me, 0:36:29.840 --> 0:36:32.920 emails me. I mean, it's just like all of a 0:36:32.960 --> 0:36:35.080 sudden when I see a bunch of people send me 0:36:35.160 --> 0:36:36.040 the same thing. 0:36:36.200 --> 0:36:37.759 I'm like, okay, there's something to this. 0:36:38.480 --> 0:36:43.000 So on this Verizon discontinuing their Message plus app. I 0:36:43.040 --> 0:36:46.880 got text from Tim Tammy, Connie Dave, Sharon, Cheryl Rudy. 0:36:47.719 --> 0:36:47.879 Yeah. 0:36:47.920 --> 0:36:50.359 I didn't just make up those names, Bobo that those 0:36:50.400 --> 0:36:54.000 are those I'm not kidding. 0:36:54.000 --> 0:36:55.680 Those are I had to look back on my email, 0:36:55.719 --> 0:36:57.120 I mean, all these people. So when I get that 0:36:57.200 --> 0:36:59.719 many emails, boom boom boom, boom boom, I go all right, 0:36:59.719 --> 0:37:02.120 I got a look into this, and sure enough, this 0:37:02.200 --> 0:37:04.800 has just been going wild. People are up in arms 0:37:04.800 --> 0:37:09.400 about this Message Plus shutting down On November seventh, twenty 0:37:09.480 --> 0:37:13.560 twenty four. Verizon wants you to switch to what's called 0:37:13.600 --> 0:37:18.960 Google Messages now. Verizon Message Plus has been around forever. 0:37:19.040 --> 0:37:23.800 This app is so ancient and the reason they started 0:37:23.840 --> 0:37:26.319 it back in the day, you were able to have 0:37:26.400 --> 0:37:29.560 Verizon Messages on your phone and then you could also 0:37:29.600 --> 0:37:32.800 install this app on say your iPad or another device 0:37:32.920 --> 0:37:35.960 and also see your messages. And that feature got sort 0:37:35.960 --> 0:37:38.080 of like discontinued over the years, but a lot of 0:37:38.120 --> 0:37:40.680 people were just used to using this app and it 0:37:40.800 --> 0:37:43.480 lets you do some interesting things above and beyond your 0:37:43.520 --> 0:37:47.040 standard messages like you can basically change your background. You 0:37:47.040 --> 0:37:50.040 can add a signature to your texts, like kind of 0:37:50.080 --> 0:37:52.839 when things were fun with the texting and now it's 0:37:52.880 --> 0:37:58.000 gotten very serious with the Google Messages. So, long story short, 0:37:58.120 --> 0:38:01.360 they want you to switch to Google message Why because 0:38:01.360 --> 0:38:05.160 Google Messages is kind of like the standard messaging app 0:38:05.280 --> 0:38:07.640 on the Android side of things, And most of this 0:38:07.719 --> 0:38:11.000 applies to just Android folks. Maybe if you had a 0:38:11.719 --> 0:38:15.280 Message Plus installed on your iPad or maybe on your iPhone, 0:38:15.600 --> 0:38:17.640 this might apply to you, but it mostly applies to 0:38:17.640 --> 0:38:21.319 people on Android. So what they want you to do 0:38:21.440 --> 0:38:24.640 is download the Google Messages app and then open up 0:38:24.640 --> 0:38:26.239 that app, and as soon as you open that app, 0:38:26.239 --> 0:38:28.160 it should say, hey, would you like us to set 0:38:28.160 --> 0:38:31.360 this Azure defall app for messaging? And you say yes, 0:38:31.400 --> 0:38:34.600 and all of your messages should come over to Google Messages. 0:38:35.120 --> 0:38:37.279 Now what I would do personally, just because this is 0:38:37.280 --> 0:38:39.520 a big switch over, I don't care about my text messages. 0:38:39.600 --> 0:38:41.319 They can be deleted. I don't care. 0:38:41.320 --> 0:38:43.640 I don't keep any it doesn't really matter to me. 0:38:43.680 --> 0:38:45.000 But I know a lot of people like to keep 0:38:45.239 --> 0:38:48.040 their messaging history. So if you're one of those people, 0:38:48.440 --> 0:38:51.280 there's always a chance that's switching over, you know, something 0:38:51.320 --> 0:38:53.279 could go wrong and you might lose your text. So 0:38:53.320 --> 0:38:56.440 I would use an app like SMS Backup and restore 0:38:57.000 --> 0:39:00.200 to back up your messages before you switch these apps, 0:39:00.200 --> 0:39:01.640 and that way you have a nice copy of them 0:39:01.640 --> 0:39:05.000 and your Google Drive or on your phone in one place, 0:39:05.239 --> 0:39:07.520 and if something goes wrong, you can always recover them. 0:39:07.560 --> 0:39:10.600 That way, you don't have to, You don't have to 0:39:10.640 --> 0:39:12.839 do that backing up. But I just recommend that because 0:39:12.880 --> 0:39:16.080 anytime you do a major switch or a major change, 0:39:16.160 --> 0:39:20.399 there's always potential for an issue. Now you might be saying, 0:39:20.400 --> 0:39:21.560 why do we have to do this, why? 0:39:21.680 --> 0:39:21.919 Why? 0:39:22.000 --> 0:39:22.600 Why? Well? 0:39:22.640 --> 0:39:26.640 I think the reason is because RCS. The iPhone now 0:39:26.680 --> 0:39:31.520 supports RCS, which is Rich Communication Services, and that means 0:39:31.520 --> 0:39:34.600 that when you text from Android to iOS, you will 0:39:34.600 --> 0:39:37.480 now see typing indicators, you will now see when people 0:39:37.480 --> 0:39:40.600 read your messages. You can send large photos and videos. 0:39:41.080 --> 0:39:45.560 It basically has bridged the divide between iPhone and Android 0:39:45.560 --> 0:39:47.359 when it comes to messaging, and it's a great thing. 0:39:47.840 --> 0:39:51.480 And Message Plus does not support RCS, nor do a 0:39:51.520 --> 0:39:54.080 lot of third party messaging apps or any that I 0:39:54.160 --> 0:39:58.440 know of on the Android side of things. So the 0:39:58.480 --> 0:40:01.680 other thing that happened is Samsung also recently switched to 0:40:01.719 --> 0:40:04.480 Google Messages. So if you're on Samsung, this is like 0:40:04.560 --> 0:40:07.600 a one two punch. You're like, Okay, I'm on Samsung. 0:40:07.680 --> 0:40:09.520 I've had Samsung Messages. Now they want me to go 0:40:09.560 --> 0:40:13.239 to Google Messages. If I have Verizon Message Plus, now 0:40:13.280 --> 0:40:16.120 I have to go to Google Messages. Everything's filtering over 0:40:16.120 --> 0:40:19.400 to Google Messages. You see now the question I'm getting 0:40:19.400 --> 0:40:22.560 from a lot of people after I've explained all this 0:40:22.680 --> 0:40:26.040 on my website, Everyone's saying, Rich, what can I use 0:40:26.040 --> 0:40:28.440 instead of Google Messages. I don't want to use Google. 0:40:28.480 --> 0:40:30.319 I don't trust Google. I don't want my stuff going 0:40:30.360 --> 0:40:33.160 into Google. Well, number one, if you're using an Android phone, 0:40:33.160 --> 0:40:35.200 your stuff's going into Google, no matter what I mean, 0:40:35.200 --> 0:40:39.840 it's already happening. But if you because this is Android, 0:40:39.960 --> 0:40:41.920 Android allows you to do a lot of things that 0:40:41.920 --> 0:40:44.440 you can't do on iPhone, Like, for instance, on iPhone, 0:40:44.560 --> 0:40:46.880 you cannot choose your text messaging app. It is one 0:40:46.960 --> 0:40:49.800 hundred percent I message or messages whatever they call it there, 0:40:50.040 --> 0:40:52.360 and that's it. It is the messages app that Apple 0:40:52.360 --> 0:40:55.440 gives you. You cannot set another default. On Android. You 0:40:55.480 --> 0:40:58.759 can set any message, any messaging app you want as 0:40:58.800 --> 0:41:01.879 your text messaging app. But here's the caveat. It will 0:41:01.920 --> 0:41:05.520 not support RCS. Now I was talking about China earlier 0:41:05.560 --> 0:41:10.719 with the whole spying thing. RCS is encrypted, maybe not 0:41:10.800 --> 0:41:13.560 yet to the iPhone, but Android to Android it is, 0:41:14.080 --> 0:41:16.120 And so again that's going to be the most secure 0:41:16.160 --> 0:41:18.640 way to message, and it's also going to be the 0:41:18.680 --> 0:41:21.440 best way to message with your iPhone friends. So if 0:41:21.480 --> 0:41:23.400 you choose one of these other apps, you're not going 0:41:23.480 --> 0:41:25.120 to get the read receipts, you're not going to get 0:41:25.120 --> 0:41:27.640 the typing indicators, you're not going to get the large 0:41:27.640 --> 0:41:30.240 photos and videos because everything's going to go through SMS, 0:41:30.440 --> 0:41:35.240 not RCS, which is the new, much better standard for texting. 0:41:35.440 --> 0:41:38.760 So with that said, if you go on the Google 0:41:38.760 --> 0:41:40.799 Play Store, you'll see there are a whole bunch of 0:41:40.800 --> 0:41:45.759 apps in the top communication apps. Google Messages number one, WhatsApp, 0:41:45.760 --> 0:41:48.520 Messenger number two, but that does not handle SMS as 0:41:48.520 --> 0:41:52.279 far as I know, don't think it does. Telegram number three, 0:41:52.360 --> 0:41:55.280 as far as I know, does not support SMS. Messenger 0:41:55.560 --> 0:41:58.919 used to support SMS, doesn't anymore. Then you've got one 0:41:58.960 --> 0:42:02.680 called messages, and you know you can use that. But 0:42:02.760 --> 0:42:04.839 again it's you know, I don't know who makes this. 0:42:05.000 --> 0:42:07.879 I don't I'm kind of like a little weirded out 0:42:07.920 --> 0:42:10.400 by it because I don't know. It just has messages 0:42:10.440 --> 0:42:13.239 and it looks like a generic messaging icon. 0:42:14.480 --> 0:42:15.640 Then you've got text Now. 0:42:15.840 --> 0:42:18.960 I don't know if they handle SMS, messages, SMS and 0:42:19.040 --> 0:42:24.759 private chat discord messages. All these apps are called messages, 0:42:25.320 --> 0:42:26.600 and what are they trying to do. They're trying to 0:42:26.600 --> 0:42:29.440 get you to install it instead of Google Messages. But 0:42:29.719 --> 0:42:32.000 I would be very careful because once these apps have 0:42:32.080 --> 0:42:34.279 access to your texts, that's you know that you don't 0:42:34.280 --> 0:42:37.360 know where they're going, and unless it's a reputable app maker, 0:42:37.760 --> 0:42:41.160 you really can't vouch for how they're handling the privacy 0:42:41.200 --> 0:42:44.000 of your messages. Now, the apps that I've used in 0:42:44.000 --> 0:42:47.760 the past that I really like was called Pulse SMS, 0:42:48.040 --> 0:42:52.080 but again kind of old school, doesn't support RCS. So 0:42:52.200 --> 0:42:54.279 it works on all these platforms, but you're not gonna 0:42:54.280 --> 0:42:57.879 get RCS. The other thing you can do, I mean, 0:42:57.920 --> 0:42:58.959 there's really. 0:42:58.680 --> 0:43:01.040 Just that's it. It's really just you gotta switch. 0:43:01.360 --> 0:43:05.080 Textra is another one that's out there on Google on Android, 0:43:05.320 --> 0:43:08.759 but again, none of these are gonna support RCS, and 0:43:08.800 --> 0:43:10.799 I will tell you that if you're not on RCS, 0:43:11.320 --> 0:43:15.560 your text messaging is old school. It's not gonna get 0:43:15.600 --> 0:43:17.840 it's not gonna be able to send the big pictures 0:43:17.840 --> 0:43:20.120 and the big videos between the iPhone and Android. And 0:43:20.160 --> 0:43:22.920 that's like been the biggest issue with people, is that 0:43:23.000 --> 0:43:26.279 whole situation. So I would just switch. Now, you have 0:43:26.400 --> 0:43:31.000 until November seventh before Verizon completely shuts down Verizon Messages, 0:43:31.400 --> 0:43:33.840 but I would just go ahead and get rid of 0:43:33.880 --> 0:43:37.920 it right now. So download Google Messages and just go 0:43:38.040 --> 0:43:43.359 with that. Speaking speaking of Verizon, I can't believe this 0:43:43.440 --> 0:43:46.160 happened this week and nobody's mentioned another word about it. 0:43:46.160 --> 0:43:47.840 I don't know if you if this affected you, but 0:43:47.880 --> 0:43:52.360 there's a huge Verizon network outage on was it Monday 0:43:52.400 --> 0:43:54.880 this week earlier or last week whatever, depending on what 0:43:54.920 --> 0:43:57.799 day you're listening, if you're listening recorded on the podcast, 0:43:59.200 --> 0:44:01.840 but Verizon, and like my personal phone was out for 0:44:01.920 --> 0:44:06.200 like eight hours, no service whatsoever, said SOS in the 0:44:06.480 --> 0:44:09.480 upper right hand corner. Many many people experienced this across 0:44:09.520 --> 0:44:13.360 the US. We don't know what caused it, and Verizon 0:44:13.440 --> 0:44:15.839 just said, hey, we fixed it, but they never said 0:44:15.840 --> 0:44:18.680 what happened and so we don't know. Was this a hack, 0:44:19.280 --> 0:44:21.600 was this a mistake, was it a software update, was 0:44:21.600 --> 0:44:22.200 it a glitch? 0:44:22.320 --> 0:44:22.840 We don't know. 0:44:22.920 --> 0:44:25.560 But all we know is that lots of people had 0:44:25.600 --> 0:44:29.440 no access to Verizon for many, many hours. Now, for 0:44:29.520 --> 0:44:31.560 me personally, okay, fine, even though I was out and 0:44:31.600 --> 0:44:33.640 about all day and it was really annoying, I had 0:44:33.640 --> 0:44:36.120 a backup phone. I've got a backup line. I was 0:44:36.120 --> 0:44:38.120 in Wi Fi some of the time. But if you 0:44:38.200 --> 0:44:41.600 don't have Wi Fi and that's your only phone, that 0:44:41.760 --> 0:44:44.560 is a problem, especially when it comes to emergencies. Now, 0:44:44.600 --> 0:44:47.520 hopefully nine one one calls went through because maybe it 0:44:47.600 --> 0:44:50.960 latched onto a different network. But this is this is 0:44:51.000 --> 0:44:52.840 wild because we saw this hap with AT and T 0:44:52.960 --> 0:44:55.640 as well, remember that one that was just a few 0:44:55.680 --> 0:44:59.839 short months ago. This these these outages when they hap 0:45:00.080 --> 0:45:02.880 and they're rare, but when they do happen, they seem 0:45:02.960 --> 0:45:06.520 to be getting bigger and more widespread and impacting more 0:45:06.560 --> 0:45:09.839 people at a wider swath. So it is you got 0:45:09.840 --> 0:45:11.439 to think about these things. You got to think about 0:45:11.480 --> 0:45:13.600 having a backup plan if your phone was not working, 0:45:13.640 --> 0:45:16.720 what would you do now if you're home or at work, Okay, 0:45:16.719 --> 0:45:18.480 find you have Wi Fi. But if you're out on 0:45:18.480 --> 0:45:21.080 the road, you're a traveling salesperson, you know, and your 0:45:21.080 --> 0:45:22.959 phone went out and you have no access to Wi Fi, 0:45:23.239 --> 0:45:24.120 that would be a problem. 0:45:24.200 --> 0:45:25.600 That's like your livelihood. 0:45:26.480 --> 0:45:29.319 So I think it's odd that Verizon has not said 0:45:29.640 --> 0:45:31.600 anything about this in a couple of days. 0:45:31.640 --> 0:45:31.839 Now. 0:45:32.160 --> 0:45:33.960 I just find that very very odd, and I hope 0:45:34.000 --> 0:45:37.360 the FCC pushes them to say, hey, what happened here, Verizon, 0:45:37.360 --> 0:45:39.960 we need some answers. They did say they're investigating, but 0:45:40.400 --> 0:45:42.640 you know, everyone always forgets about this stuff. 0:45:43.040 --> 0:45:44.799 Bank of America this week, same thing. 0:45:45.440 --> 0:45:48.040 People were logging into their bank accounts and saw a 0:45:48.200 --> 0:45:51.000 zero balance. Now, I remember back in the day when 0:45:51.000 --> 0:45:55.120 I did that, it was for real. But thankfully I've 0:45:55.160 --> 0:45:57.359 worked hard and I've tried to not have that zero 0:45:57.400 --> 0:45:59.759 balance anymore. But I remember the days when I did, 0:46:00.280 --> 0:46:02.759 and it was you know, no one wants to see 0:46:02.840 --> 0:46:06.120 zero balance. But imagine logging into Bank of America and 0:46:06.160 --> 0:46:07.880 you actually have a zero balance when you know you 0:46:07.920 --> 0:46:11.440 have money. That's like the biggest fear, right, Like you 0:46:11.520 --> 0:46:13.480 just log into your bank acount and it's like gone. 0:46:13.600 --> 0:46:15.480 You're like, wait, what do I do? What if it 0:46:15.520 --> 0:46:17.960 doesn't come back? And that's what happened with these Bank 0:46:18.000 --> 0:46:23.160 of America folks. This was on October third, Mobile access, 0:46:23.239 --> 0:46:26.080 mobile banking. People are having all kinds of issues. This 0:46:26.160 --> 0:46:29.160 did not go on as long as the Verizon outage, 0:46:29.600 --> 0:46:31.960 but can you imagine seeing that if you did, that 0:46:32.080 --> 0:46:33.520 is scary because you don't know if it's going to 0:46:33.560 --> 0:46:35.880 be resolved. You're like, okay, is my money gone or 0:46:35.920 --> 0:46:39.759 is it coming back again. Bank of America apologized, but 0:46:39.840 --> 0:46:42.839 they did not say what caused it. And again, most 0:46:42.840 --> 0:46:44.960 of these things are innocent enough. It's someone doing a 0:46:45.000 --> 0:46:47.680 software update, but you know, we are on high alert 0:46:47.680 --> 0:46:53.080 nowadays with cyber criminals and hacking, and so whenever this 0:46:53.080 --> 0:46:56.359 stuff happens, you think the worst. And we hope that 0:46:56.400 --> 0:46:58.680 nobody had access to Bank of America and wiped out 0:46:58.719 --> 0:47:01.640 accounts was thankfully at it didn't happen, but we don't know. 0:47:01.760 --> 0:47:05.480 Put it protect your accounts. Please put in that two 0:47:05.480 --> 0:47:08.920 factor authentication. Do not reuse the same password ever. You 0:47:08.960 --> 0:47:10.960 gotta do what you can to protect yourself. Eighty to 0:47:10.960 --> 0:47:13.839 eight rich one On one eight eight eight seven four 0:47:13.840 --> 0:47:15.200 to two four one zero one. 0:47:15.600 --> 0:47:20.040 This is rich On Tech. Welcome back to rich On Tech. 0:47:20.120 --> 0:47:23.120 Rich Demiro here hanging out with you at Triple eight 0:47:23.480 --> 0:47:27.200 Rich one O one. That's eight eight eight seven four 0:47:27.239 --> 0:47:32.400 to two four one zero one. The website for the 0:47:32.480 --> 0:47:36.960 show is rich on tech dot TV. Let's go to 0:47:37.160 --> 0:47:40.600 Donna in Squim, Washington. Did I say that right? 0:47:41.239 --> 0:47:42.560 You did exactly right. 0:47:42.800 --> 0:47:43.720 Welcome to the show. 0:47:44.520 --> 0:47:47.480 Thank you, Rich, appreciate your show. Listen to you every 0:47:47.520 --> 0:47:48.360 every Saturday. 0:47:48.560 --> 0:47:48.920 Thank you. 0:47:49.040 --> 0:47:53.080 Well, this is I'm in desperate need to help. I 0:47:53.160 --> 0:47:56.520 work for a small business. So about ten years ago, 0:47:56.719 --> 0:48:01.359 the owner's son purchased a domain and Google workspace from 0:48:01.400 --> 0:48:06.840 a third party vendor. Just this week, and this email 0:48:07.000 --> 0:48:11.319 is used specifically for the business. This week, I could 0:48:11.400 --> 0:48:13.840 not log in. When I went to log in, it 0:48:13.920 --> 0:48:16.600 says you're out of space. Purchase more. But I have 0:48:16.719 --> 0:48:18.320 to go to the third party vendor. 0:48:19.280 --> 0:48:21.120 I have tried for. 0:48:21.080 --> 0:48:24.319 The last ten days sending. It's impossible to find a 0:48:24.320 --> 0:48:29.320 phone number, so I send emails, always a different person. 0:48:30.040 --> 0:48:34.759 They're asking for information that the son who set it 0:48:34.840 --> 0:48:39.160 up does not remember his password. I have the sign 0:48:39.280 --> 0:48:45.040 in but not the password. So bottom line, our business 0:48:45.080 --> 0:48:48.759 email is being held hostage and is there any way 0:48:48.800 --> 0:48:51.560 to recover it from Google? I don't care and the 0:48:51.640 --> 0:48:56.520 owner doesn't care about the domain, but it's tough to 0:48:56.560 --> 0:48:58.000 do business without email. 0:48:59.800 --> 0:49:04.680 Well, the domain is part of the email, isn't it 0:49:05.040 --> 0:49:05.399 isn't the. 0:49:05.360 --> 0:49:06.600 Email addressed the domain? 0:49:08.360 --> 0:49:08.400 No? 0:49:08.760 --> 0:49:12.759 Well, and this I'm not savvy enough to know this. 0:49:12.920 --> 0:49:17.200 There is there's a separate domain to set up a website, 0:49:17.280 --> 0:49:19.399 which I believe never got set up. 0:49:20.719 --> 0:49:22.759 It's fine, but you registered a domain. 0:49:22.600 --> 0:49:27.839 Right, Yes, But then there's a Google workspace that has 0:49:27.880 --> 0:49:31.400 the ability for four people to receive an email. And 0:49:31.480 --> 0:49:34.760 as the admin, I use it, and then the owner 0:49:34.920 --> 0:49:37.880 uses it, and two of the workers use it as well. 0:49:37.960 --> 0:49:41.840 But most most and most important is as the admin. 0:49:41.920 --> 0:49:45.680 All the vendors send their invoices to me to pay. 0:49:45.960 --> 0:49:49.480 But, yeah, did you lose access to this? What happened? 0:49:50.400 --> 0:49:53.880 It says that our storage is fully so when I 0:49:54.000 --> 0:49:58.040 go in because I can log into the admin side 0:49:58.160 --> 0:50:01.359 and see the workspace, who's so you know this and that? 0:50:01.840 --> 0:50:03.760 But when I go to purchase. 0:50:03.920 --> 0:50:05.880 More space, Okay, you can't do it. 0:50:05.920 --> 0:50:08.960 I have to contact the third party vendor and they 0:50:09.040 --> 0:50:12.080 won't do anything without information that nobody has. 0:50:12.200 --> 0:50:14.520 Can you get access to the email on this account 0:50:14.560 --> 0:50:15.480 or no? 0:50:15.480 --> 0:50:15.640 No? 0:50:16.040 --> 0:50:17.719 So when you go to like do you go to 0:50:17.800 --> 0:50:20.080 Gmail or how do you usually get the email? 0:50:20.719 --> 0:50:22.520 I go to Gmail, okay, and I when I go 0:50:22.600 --> 0:50:25.840 to sign in, it just says your account has been suspended. 0:50:26.440 --> 0:50:30.200 It's been suspended. Interesting, okay, Well a couple of things first. 0:50:30.400 --> 0:50:34.839 First up, I would go to the I'd first see 0:50:34.880 --> 0:50:37.920 who owns this this don't well, there's so. 0:50:37.880 --> 0:50:39.359 Many things going on here. Number one. 0:50:39.400 --> 0:50:41.000 I mean it's a it's a lesson that we have 0:50:41.080 --> 0:50:43.600 to remember these things. I know, and I'm guilty of 0:50:43.600 --> 0:50:46.480 this myself. Sometimes you set up these things really fast 0:50:46.520 --> 0:50:48.320 and you think, Okay, I'll remember that in the future. 0:50:48.400 --> 0:50:49.040 Then you don't. 0:50:49.480 --> 0:50:52.279 And so at the point of anything, and this goes 0:50:52.320 --> 0:50:55.640 for anyone that's listening that's setting stuff up, just take 0:50:55.680 --> 0:50:59.000 your time and write it down, because you really are 0:50:59.040 --> 0:51:01.200 going to forget, Like like I've set up you know, 0:51:01.239 --> 0:51:03.840 those like security questions sometimes and you're like, oh, of 0:51:03.840 --> 0:51:07.120 course I'll remember those, and then two years later you're like, oh, now, 0:51:07.120 --> 0:51:09.759 what was my mother's favorite color or something like that, 0:51:09.800 --> 0:51:11.680 and you're like, I don't remember what I put. So 0:51:11.800 --> 0:51:14.640 write those questions down and write them in your password manager, 0:51:14.719 --> 0:51:17.880 along with the strong password and any information that may 0:51:17.920 --> 0:51:20.520 come along, especially the recovery codes. First thing I would 0:51:20.560 --> 0:51:22.399 do is go to the I can look up and 0:51:22.960 --> 0:51:25.680 see what this domain is registered under, like who owns 0:51:25.719 --> 0:51:26.440 the registration? 0:51:27.000 --> 0:51:29.080 And so you go to go to that website. 0:51:29.440 --> 0:51:31.080 Okay, I'm sorry, I can look up. 0:51:31.160 --> 0:51:34.680 Yeah, it's I see a n N dot org. Look 0:51:34.760 --> 0:51:38.000 up dot I can dot org and see who owns 0:51:38.040 --> 0:51:40.080 the domain. And that will help you see like where 0:51:40.080 --> 0:51:42.239 this domain is actually registered and there should be some 0:51:42.280 --> 0:51:45.560 contact information there to help you get some customer support there, 0:51:45.719 --> 0:51:47.760 because you do need to have control over this domain 0:51:47.800 --> 0:51:51.719 as well. For Google, Uh, you're gonna have to try 0:51:51.719 --> 0:51:54.000 to recover this account. Have you gone through all the 0:51:54.040 --> 0:51:58.520 recovery steps on Google's recovery page or no? 0:51:58.520 --> 0:52:01.440 No, because when I go to anything, it refers me 0:52:01.520 --> 0:52:03.200 to the third party vendor. 0:52:04.040 --> 0:52:06.720 Yeah, so the third party vendor set up this Google 0:52:06.760 --> 0:52:07.520 workspace account. 0:52:07.600 --> 0:52:08.320 Is that what I'm hearing. 0:52:09.000 --> 0:52:12.279 That's the way I understand it. I wasn't in years ago. 0:52:12.360 --> 0:52:13.800 So I'm trying to help them. 0:52:13.920 --> 0:52:16.360 And so you're paying that are you paying? Are you 0:52:16.440 --> 0:52:17.839 paying to this third party vendor? 0:52:17.880 --> 0:52:18.600 Still? 0:52:18.800 --> 0:52:21.680 Well, they were and this is probably the problem was 0:52:21.800 --> 0:52:26.360 last year the bank because there were so many payments 0:52:26.360 --> 0:52:28.720 that came through on this where to account. The bank 0:52:28.800 --> 0:52:32.440 flagged it and then stopped stop the credit card. Okay, 0:52:32.520 --> 0:52:35.480 so I know they want a payment, and I said 0:52:35.520 --> 0:52:38.439 that in an email to I'm and happy to pay well, 0:52:38.680 --> 0:52:41.799 but they want this past information that the owner says 0:52:41.800 --> 0:52:42.520 he can't find. 0:52:42.719 --> 0:52:44.680 So first off, I would go to the credit card 0:52:44.719 --> 0:52:47.040 receipt and look up the phone number for the third 0:52:47.080 --> 0:52:49.480 party and see and call that, and that could be 0:52:49.520 --> 0:52:51.279 a good way to get in and figure out what's 0:52:51.320 --> 0:52:53.640 going on here with the payment. The other thing, you 0:52:53.680 --> 0:52:56.520 have to google how to recover your Google account or 0:52:56.560 --> 0:52:59.719 Gmail and there is a sign in help button. See 0:52:59.719 --> 0:53:02.200 if that will help you get recovery to this account. 0:53:02.239 --> 0:53:04.560 I'm not sure it will because it's a workspace account, 0:53:04.800 --> 0:53:07.800 but try that. First coming up, we're gonna talk privacy. 0:53:07.880 --> 0:53:11.560 This is rich on Tech. Welcome back to rich on Tech. 0:53:11.680 --> 0:53:16.399 Rich DeMuro here hanging out with you, talking technology. Our 0:53:16.480 --> 0:53:20.080 phone number is eight eight eight rich one oh one. 0:53:22.400 --> 0:53:23.480 Very confusing. 0:53:24.400 --> 0:53:27.120 It's literally saying that number while I'm trying to give 0:53:27.120 --> 0:53:29.279 our number. Eight eight eight seven four to two four 0:53:29.280 --> 0:53:31.680 one's your one. By the way, little pro tip if 0:53:31.680 --> 0:53:34.000 you're ever at the grocery store and you know how 0:53:34.000 --> 0:53:36.360 they ask for like your phone number at the you know, 0:53:36.440 --> 0:53:38.560 check out if you want to get the deals or whatever, 0:53:38.840 --> 0:53:41.120 and you don't have one, eight six seven, five three 0:53:41.160 --> 0:53:44.520 oh nine works every single time because someone has registered 0:53:44.560 --> 0:53:45.080 that number. 0:53:45.120 --> 0:53:47.000 So little pro tip if you know. 0:53:47.040 --> 0:53:49.160 Some of these stores are really strict about that, Like 0:53:49.200 --> 0:53:50.759 they're like, you have to put your number in if 0:53:50.760 --> 0:53:53.160 you want to get the best deals. So just put 0:53:53.160 --> 0:53:55.480 the area code in with that number and it's it's 0:53:55.560 --> 0:53:57.560 it probably works like nine out of ten times. 0:53:57.920 --> 0:54:00.760 Anyway. See you learn stuff here. Uh. 0:54:00.880 --> 0:54:05.759 Joining me now is uh Justin Clasco from Consumer Watchdog. 0:54:06.600 --> 0:54:07.680 Justin Welcome to the show. 0:54:08.680 --> 0:54:09.799 Hey, thanks for having me. 0:54:10.239 --> 0:54:12.360 So tell me what Consumer Watchdog does. 0:54:14.480 --> 0:54:19.080 Yeah, so, you know we we we fight large companies. 0:54:19.120 --> 0:54:21.680 We try to give a voice to just regular everyday 0:54:21.719 --> 0:54:25.080 people and try to even the playing field out there, 0:54:25.120 --> 0:54:27.520 because it's a it's not very even. 0:54:28.560 --> 0:54:28.880 Yeah. 0:54:28.920 --> 0:54:31.440 So, I mean, let's talk about this when it comes 0:54:31.440 --> 0:54:33.680 to what do you think consumers are up against? Like, 0:54:33.680 --> 0:54:36.239 what do you think their biggest kind of I mean, 0:54:36.239 --> 0:54:39.399 obviously these big companies are are collecting our data. They're 0:54:39.520 --> 0:54:41.640 they're pretty much in charge if we want to if 0:54:41.640 --> 0:54:43.319 we want to use anything. We got to play by 0:54:43.320 --> 0:54:46.479 their rules, right, Yeah. 0:54:46.520 --> 0:54:51.000 And I mean I think a big thing that consumers 0:54:51.160 --> 0:54:54.240 don't notice is kind of just the amount of power 0:54:55.080 --> 0:54:57.759 and how how these companies have their hands in a 0:54:57.800 --> 0:55:00.760 lot of different things, and you know, including collecting data, 0:55:01.480 --> 0:55:04.200 which is a big part of it, and it's foundational 0:55:04.239 --> 0:55:07.000 to you know, your everyday life and how decisions are 0:55:07.040 --> 0:55:07.640 made online. 0:55:07.680 --> 0:55:08.799 We're living online. 0:55:08.480 --> 0:55:11.160 Increasingly, so it's it's very important to to kind of 0:55:11.320 --> 0:55:13.280 take control of your personal information. 0:55:14.840 --> 0:55:15.040 Now. 0:55:15.080 --> 0:55:17.560 We hear about this data collection all the time. But 0:55:17.640 --> 0:55:19.040 and then some people are like, well, I don't care. 0:55:19.080 --> 0:55:20.160 What are they going to collect on me? 0:55:20.320 --> 0:55:20.520 You know? 0:55:21.400 --> 0:55:23.640 So what is kind of like the good and bad 0:55:23.680 --> 0:55:26.080 of this data collection? Like why do companies want so 0:55:26.200 --> 0:55:27.200 much data about us? 0:55:29.440 --> 0:55:35.279 They want data on you because you're more likely I 0:55:35.320 --> 0:55:38.359 think to buy things and to spend money and and 0:55:38.400 --> 0:55:42.880 to enrich you know, companies. So you know, if if 0:55:42.920 --> 0:55:46.560 they if they know you've been in this location trying 0:55:46.560 --> 0:55:50.359 to buy you know, uh, sunglasses, and they know that 0:55:50.400 --> 0:55:53.960 whether there's competitors around you, they can fine tune that stuff. 0:55:54.600 --> 0:55:57.720 They know what you even just add to a shopping 0:55:57.760 --> 0:56:00.520 cart on your phone, and how long and you've kind 0:56:00.520 --> 0:56:02.920 of hovered over you know, a certain you know T 0:56:03.080 --> 0:56:06.000 shirt or you know, a pair of earbuds. So it 0:56:06.120 --> 0:56:10.080 really it's the detail and the speed that that is 0:56:10.440 --> 0:56:12.840 giving these companies kind of a one up, and really 0:56:12.920 --> 0:56:16.279 they just kind of start learning more about you than 0:56:16.360 --> 0:56:18.080 you even know about yourself. 0:56:18.160 --> 0:56:19.920 So it's it's it's kind of creepy. 0:56:20.160 --> 0:56:22.400 Yeah, we've heard stories about how Target will send like 0:56:22.440 --> 0:56:25.480 coupons to people and be like, hey, congrats some being pregnant. 0:56:25.520 --> 0:56:27.239 You're like, wait, what how do they know? 0:56:28.080 --> 0:56:32.160 Yeah, that was Yeah, that was really creepy. But yeah, 0:56:32.200 --> 0:56:36.359 that's a great example. And you know, you know, while 0:56:36.360 --> 0:56:39.600 it's good, you know, we want we want things, we 0:56:39.680 --> 0:56:43.480 want to be advertised things that we like, and but 0:56:44.280 --> 0:56:46.480 I think there's a line that gets crossed when your 0:56:46.520 --> 0:56:50.440 information is kind of weaponized against you. Like, you know, 0:56:50.480 --> 0:56:53.839 if say you have a family member that dies and 0:56:53.960 --> 0:56:57.120 an airline knows that you're trying to get a flight 0:56:57.160 --> 0:57:00.400 out to this funeral compared to another person was not 0:57:00.600 --> 0:57:03.360 They're going to price gouge you. They are gonna they're 0:57:03.360 --> 0:57:05.600 base it's basically price fixing. They're going to make you 0:57:05.640 --> 0:57:08.440 pay more money for that. And that's because of the 0:57:08.560 --> 0:57:11.239 vast amount of data that is available out there. 0:57:11.920 --> 0:57:13.960 I've heard, I mean, we've heard so much about this, 0:57:14.080 --> 0:57:16.960 you know, using VPNs and you know, private browsing and 0:57:17.000 --> 0:57:19.120 all this stuff. And you know, we now, of course 0:57:19.160 --> 0:57:21.240 we see all the cookies, you know, like, hey, do 0:57:21.240 --> 0:57:24.040 you want to accept cookies? But I'm convinced that, yes, 0:57:24.120 --> 0:57:26.520 these companies are using a lot of this information they're 0:57:26.520 --> 0:57:31.720 collecting to sort of set dynamic pricing. And especially you know, 0:57:31.800 --> 0:57:33.480 like even if something as simple as I was on 0:57:33.520 --> 0:57:36.200 a website the other day and I remember the website 0:57:36.240 --> 0:57:38.960 and I just I just paused and it was like 0:57:39.040 --> 0:57:41.200 I forgot about that page for a minute. When I 0:57:41.240 --> 0:57:43.760 came back, it gave me like fifty dollars off because 0:57:43.760 --> 0:57:45.200 I said, hey, are you still deciding? 0:57:45.520 --> 0:57:46.800 And I was like, now what if I would have 0:57:46.880 --> 0:57:47.560 said yes. 0:57:47.520 --> 0:57:50.880 Before I waited, I would have lost fifty dollars, you know, 0:57:50.920 --> 0:57:52.560 I would have paid fifty dollars more. 0:57:53.640 --> 0:57:54.080 Totally. 0:57:54.200 --> 0:57:56.560 I mean, it's I mean, it's just so like gamified, 0:57:56.760 --> 0:57:59.560 like and you know, and it's these companies are just 0:57:59.600 --> 0:58:03.400 going to be like that's market capitalism, you know, you know, 0:58:03.520 --> 0:58:05.600 we can do that and that's fine, But it really 0:58:05.720 --> 0:58:06.160 is like. 0:58:07.640 --> 0:58:09.880 Kind of a form of price fixing. 0:58:09.560 --> 0:58:11.400 So what do you recommend? What do you what are 0:58:11.400 --> 0:58:13.040 your recommendations for consumers? 0:58:14.560 --> 0:58:17.240 Yeah, so right now, if you're in the state of 0:58:17.280 --> 0:58:21.480 California with these data brokers that collect a ton of 0:58:21.480 --> 0:58:24.600 information on you, you can you can go to these 0:58:24.640 --> 0:58:28.600 data brokers like live Ramp, Experience Equal Facts, and you 0:58:28.600 --> 0:58:31.480 can tell them, hey, stop this, stop collecting all these 0:58:31.480 --> 0:58:37.520 details on me, stop collecting my geolocation, and they they 0:58:37.560 --> 0:58:40.800 under California law, have to do that. You can also 0:58:40.960 --> 0:58:43.800 access your information and they'll spit back a report for 0:58:43.840 --> 0:58:46.520 you in a few days, and you'll probably be weirded 0:58:46.560 --> 0:58:49.160 out by all the information you'll see that they have 0:58:49.280 --> 0:58:53.120 on you. But there's like almost five hundred data brokers 0:58:53.120 --> 0:58:57.640 in the state of California, so it's probably really annoying 0:58:57.680 --> 0:59:02.160 to try and exercise your rights. But that's changing. Uh, 0:59:02.200 --> 0:59:04.720 there's a there's a registry. If you Google or look 0:59:04.800 --> 0:59:10.880 up California data brokers, you'll find a state registry where 0:59:10.920 --> 0:59:14.320 all data brokers have to register, and there you'll be 0:59:14.400 --> 0:59:18.480 directed to their privacy pages how to exercise your rights, 0:59:18.520 --> 0:59:20.640 how to delete, how to opt out, how to limit 0:59:20.680 --> 0:59:21.120 your data. 0:59:21.960 --> 0:59:25.560 But go there's just a lot of them. There's a lot. 0:59:26.040 --> 0:59:28.840 Oh my gosh, it's not ideal right now, but it's 0:59:28.840 --> 0:59:32.400 getting better because of some legislation that was passed. But 0:59:32.800 --> 0:59:35.600 they're working on this right now. You know, California regulators 0:59:35.600 --> 0:59:37.200 are working on this right now. It would be a 0:59:37.280 --> 0:59:40.640 one step opt out kind of. In one step, you'd 0:59:40.680 --> 0:59:44.440 be you'd signal or delete your personal informations to data 0:59:44.440 --> 0:59:47.160 brokers and they, under law, would have to wipe all 0:59:47.160 --> 0:59:50.480 the info they have on you or whatever you direct 0:59:50.520 --> 0:59:50.840 them to do. 0:59:51.040 --> 0:59:53.840 So that'll be in twenty twenty six. 0:59:54.320 --> 0:59:56.880 Now that's California. What about other states? Are they as 0:59:56.920 --> 0:59:59.360 protective or you know what's happening there? 1:00:00.360 --> 1:00:01.040 Not really. 1:00:01.080 --> 1:00:04.320 I think there's like four or five other states who 1:00:04.320 --> 1:00:09.800 have data broker laws. California is definitely on the forefront 1:00:09.840 --> 1:00:12.880 of it. And you know, there is there is no 1:00:13.400 --> 1:00:18.040 federal privacy legislation. It's been introduced a couple times and 1:00:18.080 --> 1:00:21.960 it's it's dyed and and this legislation has actually been 1:00:22.080 --> 1:00:24.840 much weaker than the laws we have in California. So 1:00:25.200 --> 1:00:27.440 we should, like, you know, we should be excited about 1:00:28.360 --> 1:00:31.320 what we have here and use these rights for sure. 1:00:32.240 --> 1:00:35.920 Now this is data brokers, Is that different than these 1:00:36.000 --> 1:00:38.840 like Spokyo and all these like those are like data 1:00:39.640 --> 1:00:41.480 I mean, I don't what do they call those Like 1:00:41.480 --> 1:00:43.560 when you're when you're like email and your phone number 1:00:43.560 --> 1:00:44.960 and all that stuff is like online. 1:00:46.040 --> 1:00:48.760 Yes, so data brokers get info a lot of ways, 1:00:48.800 --> 1:00:50.760 you know, kind of like how like they're you know, 1:00:51.440 --> 1:00:54.160 they're a little even though they both are also credit agencies, 1:00:54.200 --> 1:00:57.160 they they they operate a little differently. They don't just 1:00:57.200 --> 1:01:01.280 collect public information public information that's online. And they also 1:01:01.480 --> 1:01:04.520 I mean the big thing is is your your online habits. 1:01:04.560 --> 1:01:08.720 You know, where you go, what you search, what you 1:01:08.720 --> 1:01:12.760 add to a car, what you buy, and so that 1:01:12.960 --> 1:01:16.720 is the stuff that is really fueling sort of this 1:01:16.720 --> 1:01:20.840 this multi billion dollar targeted advertising industry where you're just 1:01:21.080 --> 1:01:25.440 you're just helicoptered into this sort of consumer buying frenzy. 1:01:26.400 --> 1:01:29.520 Now I've I've heard that when you get that that 1:01:29.640 --> 1:01:32.720 letter from your bank once a year, like any company 1:01:32.720 --> 1:01:35.040 that says like hey, you know, here's how we do 1:01:35.120 --> 1:01:37.640 our sharing of data, like you should always say like 1:01:37.720 --> 1:01:39.080 do not share my stuff? 1:01:39.120 --> 1:01:40.560 Like is that does that help you think? 1:01:42.120 --> 1:01:42.360 Yeah? 1:01:42.360 --> 1:01:44.560 I mean it would, it would definitely help. 1:01:44.600 --> 1:01:45.000 And like. 1:01:46.640 --> 1:01:48.919 You know, there's there's different laws there's you know, there's 1:01:48.960 --> 1:01:54.760 financial data regulatory laws. Not to bore you, but definitely 1:01:54.840 --> 1:01:56.240 that is one part of it. And there's you know, 1:01:56.280 --> 1:01:59.320 there's multiple parts of it. You know, there's not just 1:01:59.400 --> 1:02:03.000 data brokers every day companies that collect data on you. 1:02:03.160 --> 1:02:07.240 And you know, you can also exercise your rights, but 1:02:07.320 --> 1:02:10.120 you still have to do it step by step. And 1:02:10.400 --> 1:02:12.320 you know, there was a law that almost that almost 1:02:12.360 --> 1:02:14.560 got signed by the government, but it didn't make that easier. 1:02:14.600 --> 1:02:16.400 But that's a whole other story. 1:02:16.840 --> 1:02:19.200 Well, yeah, I mean, look, money talks and obviously a 1:02:19.240 --> 1:02:21.480 lot of these these I mean I'm looking at I 1:02:21.560 --> 1:02:25.760 just followed the breadcrumbs up the chain and it looks 1:02:25.880 --> 1:02:29.200 like that big data broker that you mentioned, the live 1:02:29.320 --> 1:02:34.600 ramp is owned by Axicom, which is owned by Inner Public, 1:02:34.640 --> 1:02:38.080 which is like one of the biggest like companies that 1:02:38.160 --> 1:02:41.280 does advertising. So it's like they're they own the they 1:02:41.360 --> 1:02:44.120 do the advertising, but they also own the you know, 1:02:44.160 --> 1:02:46.520 they're they're getting the data from these little smaller companies. 1:02:46.560 --> 1:02:48.440 It's just wild when you think about this stuff. We 1:02:48.480 --> 1:02:50.840 are we are so helpless, that's the problem. And I 1:02:50.840 --> 1:02:53.200 think what you're saying about these laws and things like 1:02:53.240 --> 1:02:56.000 if you take advantage like that's really the only way 1:02:56.040 --> 1:02:59.040 that we have any sort of power because scrolling through 1:02:59.080 --> 1:03:01.560 a hundred different data and trying to remove your information 1:03:01.720 --> 1:03:04.680 is you got to quit your job to do that. 1:03:05.240 --> 1:03:07.440 Yeah, don't lose your jobs out there, guys. 1:03:07.520 --> 1:03:11.040 All right, justin, how can folks find more information? Like 1:03:11.080 --> 1:03:13.320 Consumer Watchdog? What do you think they're their best bet 1:03:13.360 --> 1:03:13.960 to do that is? 1:03:14.920 --> 1:03:17.040 Yeah, consumer watchdog dot org. 1:03:17.520 --> 1:03:20.120 We have a privacy section and if you go there, 1:03:20.200 --> 1:03:22.360 you know we can help you direct you to take 1:03:22.360 --> 1:03:25.080 control of your personal information and from data brokers. 1:03:25.080 --> 1:03:25.720 It's all there. 1:03:25.920 --> 1:03:27.640 All right, Thanks so much for joining me today. Really 1:03:27.680 --> 1:03:28.280 appreciate it. 1:03:29.040 --> 1:03:30.240 Thanks Rich, Thanks great. 1:03:30.360 --> 1:03:34.479 That's justin klausco from Consumer Watchdog. I'll put the link 1:03:34.560 --> 1:03:37.439 to the website on mine rich on Tech dot tv. 1:03:38.080 --> 1:03:39.000 Coming up more of your. 1:03:38.920 --> 1:03:43.160 Questions at triple eight rich one oh one plus ring 1:03:43.560 --> 1:03:47.600 is adding a much requested feature I will explain coming 1:03:47.720 --> 1:03:52.640 up on rich on Tech. Welcome back to rich on Tech. 1:03:52.720 --> 1:03:56.240 Rich Demiro here hanging out with you talking technology at 1:03:56.440 --> 1:04:00.760 triple eight Rich one O one eight eight eight seven 1:04:00.920 --> 1:04:04.160 four to two four to one zero one. Got a 1:04:04.200 --> 1:04:07.200 message that I don't say the phone line enough. I 1:04:07.200 --> 1:04:09.280 feel like I say it a lot, but phone line 1:04:09.280 --> 1:04:13.960 and website website is rich on tech dot tv. You 1:04:13.960 --> 1:04:16.000 can hit contact to get in touch with me. Sign 1:04:16.040 --> 1:04:19.280 up for my newsletter while you're there, lots of valuable information. 1:04:19.360 --> 1:04:22.400 If you like this show, you will love the newsletter 1:04:22.440 --> 1:04:25.680 because it's basically this show written out with all the 1:04:25.720 --> 1:04:29.880 tips and things that you can think of. Let's go 1:04:30.040 --> 1:04:33.240 to John and Fallbrook. John, I know you've been holding 1:04:33.280 --> 1:04:35.520 on for a while. Thanks so much for hanging on. 1:04:35.680 --> 1:04:36.520 Welcome to the show. 1:04:37.600 --> 1:04:40.280 Thank you very much. I enjoy your show. I look 1:04:40.320 --> 1:04:44.160 forward to listening to it every week. My question is 1:04:44.600 --> 1:04:49.600 mesh Wifelise. I need to expand extend my range a bit, 1:04:50.200 --> 1:04:54.040 and I wanted to know which of the Mesh WIFEI 1:04:54.200 --> 1:04:55.520 system sort of the best. 1:04:56.280 --> 1:04:57.800 Well, I can tell you the one that I use 1:04:57.880 --> 1:05:00.200 and that I've liked over the years. Have you looked 1:05:00.240 --> 1:05:02.440 into these at all? Is there any specific feature that 1:05:02.520 --> 1:05:02.880 you need? 1:05:06.160 --> 1:05:09.240 I really haven't looked. I roamed around a bit on 1:05:11.520 --> 1:05:14.480 on Amazon and I seen KEP Link, and I seen 1:05:14.880 --> 1:05:20.320 euro and then ORB, but I haven't looked any deeper 1:05:20.320 --> 1:05:20.600 than that. 1:05:21.200 --> 1:05:23.920 Okay, well, you just mentioned the top three, so it 1:05:23.960 --> 1:05:26.720 looks like you've done your research. So I will tell 1:05:26.760 --> 1:05:31.680 you that in my experience, I think that the the 1:05:31.720 --> 1:05:34.280 best overall, I think is that euro That's the one 1:05:34.280 --> 1:05:37.320 that I've been using since day one. You know, they 1:05:37.360 --> 1:05:42.000 basically invented the genre of whole home mesh wi fi. 1:05:42.440 --> 1:05:43.840 It is now owned by Amazon. 1:05:43.920 --> 1:05:46.560 It was started as an independent company, but Amazon scooped 1:05:46.560 --> 1:05:46.960 them up. 1:05:47.360 --> 1:05:50.440 So I really like them the best. I've been using them. 1:05:50.480 --> 1:05:52.200 I really like their app, and I think that's a 1:05:52.200 --> 1:05:55.040 big part of this is how the app works and 1:05:55.040 --> 1:05:57.200 how the setup works and all that good stuff. So 1:05:57.240 --> 1:06:01.040 I think that especially right now, when these products are 1:06:01.080 --> 1:06:02.920 going to be on sale during Prime Day, that's probably 1:06:02.960 --> 1:06:04.600 a good time to check them out and get that. 1:06:05.400 --> 1:06:08.680 With that said, I will say that the other brands 1:06:08.840 --> 1:06:14.600 that are very good are Neckgear Orbi, which maybe. 1:06:14.360 --> 1:06:16.200 A little bit cheaper than the Euroo. 1:06:16.960 --> 1:06:18.880 And then the other one that I think is actually 1:06:18.920 --> 1:06:22.040 probably the best value over and over according to all 1:06:22.080 --> 1:06:25.920 the different reviewers is the TP link the Deco. So 1:06:26.960 --> 1:06:28.960 I think that those are the three like I would 1:06:29.040 --> 1:06:32.040 rank them. Probably the Eero I think is the best. 1:06:32.040 --> 1:06:35.000 I still think it's the gold standard. Then the Orby, 1:06:35.280 --> 1:06:36.840 but if you want kind of like the best bang 1:06:36.880 --> 1:06:39.520 for your buck, I think the TP link deco is 1:06:39.560 --> 1:06:42.480 probably gonna be your best bet for that. And then 1:06:42.520 --> 1:06:44.440 it depends how many you need of these things. So 1:06:44.560 --> 1:06:49.120 on their website, I think they typically, you know, they 1:06:49.160 --> 1:06:51.800 recommend either two to three of these things in your house. 1:06:51.840 --> 1:06:53.880 So it depends how big your house is. I've always 1:06:53.920 --> 1:06:57.600 had three in my place. Depending on how big your 1:06:57.600 --> 1:06:59.840 house is, you may need more or less than that. 1:07:00.320 --> 1:07:02.520 So if you have let's say, like a you know, 1:07:02.600 --> 1:07:04.920 a smaller place, you may just need two of these things. 1:07:04.920 --> 1:07:07.560 But if you have a decent, you know, reasonably sized house, 1:07:07.640 --> 1:07:09.840 you know, kind of an average sized house, I think 1:07:09.920 --> 1:07:12.800 three is good. You can put them in all different places. Now, 1:07:12.840 --> 1:07:16.800 it also matters where you put these things. So you 1:07:16.800 --> 1:07:18.560 don't want to put these things in a closet. You 1:07:18.560 --> 1:07:20.160 don't want to put them out of sight. You want 1:07:20.160 --> 1:07:22.640 to put them where they can actually get their signals 1:07:22.680 --> 1:07:25.720 to each other. And so that's another aspect of where 1:07:25.760 --> 1:07:27.720 you place these things is that you want to sort 1:07:27.720 --> 1:07:30.280 of think about the way that these signal emanates out 1:07:30.280 --> 1:07:32.440 of them as like almost like a doughnut. And so 1:07:32.520 --> 1:07:34.400 it's going to be if this is on the floor, 1:07:35.200 --> 1:07:36.920 you're not really going to get much of a signal 1:07:36.920 --> 1:07:38.360 off these things. A lot of it's going to be, 1:07:38.440 --> 1:07:41.080 you know, just going below it or above it in 1:07:41.120 --> 1:07:42.880 that little area. So you want to have these things 1:07:43.000 --> 1:07:46.480 kind of like positioned up and away from the walls 1:07:46.600 --> 1:07:49.720 and away from behind things. Some people put these behind 1:07:49.720 --> 1:07:52.080 their TVs. You're not going to get the best signal 1:07:52.080 --> 1:07:55.320 that way, and you know that's that does make a difference. 1:07:55.760 --> 1:07:59.080 But I think the Eros, I've had absolutely no problems. 1:07:58.720 --> 1:08:00.960 With them over the years. I think they are incredible. 1:08:01.440 --> 1:08:03.360 And I'm on my like third set of them. 1:08:03.800 --> 1:08:06.280 And and by the way, I gave my dad my 1:08:06.320 --> 1:08:09.640 old set and it's still working for him and he's 1:08:09.640 --> 1:08:11.040 had it for I mean, that thing is going on 1:08:11.120 --> 1:08:13.920 many many years old and it's still getting software updates too, 1:08:13.920 --> 1:08:16.479 which is kind of cool. So I think that's a 1:08:16.479 --> 1:08:18.479 big part of it is look at the software and 1:08:18.560 --> 1:08:22.200 support of these systems. Eero has a nice long track record. 1:08:22.200 --> 1:08:25.000 They're always coming out with new features. They've got a 1:08:25.040 --> 1:08:27.479 great feature, by the way, if you subscribe to their 1:08:27.520 --> 1:08:30.000 secure where you can block all the ads on your 1:08:30.000 --> 1:08:34.000 network at the like literally at the network level. So 1:08:34.120 --> 1:08:36.160 when you come to my house and you log onto 1:08:36.240 --> 1:08:38.679 my Wi Fi guest WiFi. You're not getting the uh, 1:08:38.720 --> 1:08:42.400 you're not getting the standard one. People come to the 1:08:42.439 --> 1:08:45.080 house and they literally they literally it's like in a 1:08:45.240 --> 1:08:47.200 front when they're like, hey, can I get your WiFi? 1:08:47.240 --> 1:08:48.960 And I'm like, oh, yeah, sure, there's a QR code, 1:08:49.000 --> 1:08:51.760 just scan that and they're like, guess what's that all about. 1:08:51.800 --> 1:08:54.080 I'm like, oh, you're the guest, you get the guest WiFi. 1:08:54.600 --> 1:08:56.599 And I literally, like you could just see their eyes. 1:08:56.640 --> 1:08:59.640 They like they're like, they're like, rich, how dare you 1:08:59.680 --> 1:09:02.320 Why you don't trust me with your network? I'm like, no, 1:09:02.439 --> 1:09:05.679 I do not. I don't want you on my actual network. 1:09:05.960 --> 1:09:07.720 Guess network. I can just clear you out, you know, 1:09:07.760 --> 1:09:09.839 and you have no more access, but my home network 1:09:10.479 --> 1:09:13.559 a little trickier anyway. Thanks for the call today, John 1:09:13.720 --> 1:09:15.559 in Fallbrook really appreciate that. 1:09:15.680 --> 1:09:17.760 Good luck with the mesh Wi Fi. 1:09:19.080 --> 1:09:21.559 Ring has come out with a feature that a lot 1:09:21.600 --> 1:09:26.400 of people have wanted, continuous recording twenty four to seven recording. 1:09:27.280 --> 1:09:31.559 This is brand new and this is for eligible wired cameras. 1:09:31.560 --> 1:09:33.439 You always have to read through the lines right. They 1:09:33.439 --> 1:09:35.600 put out the press release and the blog post that 1:09:35.640 --> 1:09:38.519 says twenty four to seven recording. Yes, I could record 1:09:38.560 --> 1:09:41.719 my Ring doorbell all day. Now, no you can't. Those 1:09:41.760 --> 1:09:44.439 have batteries, they're not most of them are not wired. 1:09:44.479 --> 1:09:47.360 But the wired ones you still can't. Because they didn't 1:09:47.360 --> 1:09:49.599 really think about this feature back in the day when 1:09:49.600 --> 1:09:51.160 they came out with these cameras, so they got to, 1:09:51.400 --> 1:09:53.639 you know, they kind of had to like figure out 1:09:53.680 --> 1:09:55.800 how to make these things work to record twenty four 1:09:55.800 --> 1:09:57.840 to seven because that's a whole nother ballgame. How a 1:09:57.920 --> 1:10:01.519 camera going from just clips, which is typically what Ring does, 1:10:01.600 --> 1:10:04.080 to twenty four to seven recording. It's like your camera 1:10:04.200 --> 1:10:08.639 is working all the time. So it's for the eligible cameras. 1:10:08.760 --> 1:10:10.519 You can look on their website to see which ones 1:10:10.560 --> 1:10:13.200 are eligible. But it's kind of a cool feature. 1:10:13.240 --> 1:10:13.400 Now. 1:10:13.439 --> 1:10:15.559 I think it puts them on par with the you know, 1:10:15.600 --> 1:10:19.280 the wisecams of the world, the Google Nests of the world. 1:10:19.600 --> 1:10:20.960 I know, in my house, I have a bunch of 1:10:20.960 --> 1:10:23.519 different systems. So now I'll be able to kind of 1:10:23.520 --> 1:10:25.680 maybe get some of these Ring cameras because they can 1:10:25.720 --> 1:10:26.960 record twenty four to seven. 1:10:27.120 --> 1:10:28.679 Now you are going to have to pay for this. 1:10:28.680 --> 1:10:31.760 This is not included. They have three plans with Ring. 1:10:32.479 --> 1:10:35.719 You've got home basic five bucks a month, Home standard 1:10:35.720 --> 1:10:38.360 ten dollars a month, Home Premium twenty dollars a month. 1:10:38.880 --> 1:10:40.600 This is going to start to roll out now, but 1:10:41.040 --> 1:10:43.680 everyone should have it by November fifth. So if you 1:10:43.760 --> 1:10:47.040 want the twenty four to seven recording, you got to 1:10:47.080 --> 1:10:50.160 pay twenty bucks a month, twenty dollars a month if 1:10:50.200 --> 1:10:52.400 you want twenty four to seven recording. But now good 1:10:52.400 --> 1:10:53.880 to know that ring has this feature. 1:10:54.439 --> 1:10:56.920 Eighty to eight rich one oh one eight eight eight 1:10:57.080 --> 1:10:59.240 seven four to two four one zero one. You got 1:10:59.240 --> 1:11:01.000 a question, give me a all. We'll talk about it. 1:11:01.479 --> 1:11:04.200 Website rich on Tech dot TV. More rich on Tech 1:11:04.200 --> 1:11:07.400 coming your way right after this. Welcome back to rich 1:11:07.479 --> 1:11:12.800 on Tech. Rich Demiro here hanging out with you, talking technology. 1:11:13.080 --> 1:11:16.559 The phone line is open eight eight eight rich one 1:11:16.600 --> 1:11:20.160 oh one eight eight eight seven four to two four 1:11:20.439 --> 1:11:24.439 one zero one. The website for the show rich on 1:11:24.920 --> 1:11:33.480 Tech dot TV. Let's go to UH Stephanie in upland Stephanie, 1:11:33.479 --> 1:11:33.880 you're on. 1:11:33.960 --> 1:11:36.040 Hey, Hi, I. 1:11:36.080 --> 1:11:42.040 Have a question about ten. So we recently ditched the 1:11:42.120 --> 1:11:47.040 cable because we just don't watch that much TV, and 1:11:47.080 --> 1:11:51.160 we purchased I went down to UH best Buy and 1:11:51.280 --> 1:11:55.840 asked what antenna would work for us, so we purchased one. 1:11:55.960 --> 1:12:01.120 It didn't work, so then we purchased this RCA fifty 1:12:01.200 --> 1:12:02.400 five mile range. 1:12:03.880 --> 1:12:05.479 We were able to get some. 1:12:05.760 --> 1:12:09.280 Channels, but we couldn't get Channel two or seven and 1:12:09.439 --> 1:12:11.280 four would come in and out. 1:12:11.840 --> 1:12:12.960 So we've moved it. 1:12:13.280 --> 1:12:16.519 We bought an extension. I've stood outside, hold it here, 1:12:16.640 --> 1:12:21.639 hold it there, and now I'm like done. Years ago 1:12:22.600 --> 1:12:25.080 twenty one years ago, when we moved here, we had 1:12:25.120 --> 1:12:29.120 an antenna and ma attic that worked great. Yeah, I 1:12:29.240 --> 1:12:32.080 kind of researched online. I couldn't. I just kind of 1:12:32.120 --> 1:12:34.800 have come to the end of like, I don't know 1:12:34.800 --> 1:12:36.479 what to do to make this simple. 1:12:37.160 --> 1:12:38.720 Well, do you have any recommendations. 1:12:38.800 --> 1:12:43.040 I do, so I love the antennas from Antenna's direct. 1:12:43.920 --> 1:12:46.240 I would bring back whatever you bought at Best Buy 1:12:46.479 --> 1:12:49.120 and just go to this website and you put in 1:12:49.160 --> 1:12:52.320 your zip code. You live in upland so I just 1:12:52.320 --> 1:12:54.599 put in your zip code and it gives you the 1:12:54.600 --> 1:12:58.519 four antennas that would be perfect for your area. There's 1:12:58.560 --> 1:13:01.240 one for there's one for thirty three dollars, there's one 1:13:01.240 --> 1:13:03.960 for fifty dollars, one for ninety, one for one sixty. 1:13:04.439 --> 1:13:06.040 I don't know what you paid it best by These 1:13:06.040 --> 1:13:10.560 are probably a little bit more expensive than that, but money. 1:13:10.280 --> 1:13:13.000 Doesn't Yeah, I mean it's cheaper than what they had us. 1:13:13.000 --> 1:13:14.759 It was up to like one hundred dollars a month. 1:13:14.640 --> 1:13:16.840 And I said, yeah, yeah, exactly. 1:13:16.960 --> 1:13:18.920 And I've got I've got an antenna installed on my 1:13:19.040 --> 1:13:22.320 roof and it's, uh, it's incredible. I mean people forget 1:13:22.360 --> 1:13:26.160 that you can get over the air incredible signal from 1:13:26.200 --> 1:13:29.519 these antennas, and it's actually, in most cases a better 1:13:29.600 --> 1:13:32.519 resolution than what your cable company is giving you or 1:13:32.560 --> 1:13:37.439 streaming even so, right, the only trick is if you 1:13:37.520 --> 1:13:39.840 want to have a DVR, and that's you know, that's 1:13:39.880 --> 1:13:44.479 another side of this is the DVR situation. So there 1:13:44.520 --> 1:13:47.799 are some over the air DVRs, like a company called Tableau. 1:13:47.880 --> 1:13:48.479 Have you heard of that? 1:13:49.720 --> 1:13:51.800 No, So, so. 1:13:51.760 --> 1:13:53.439 If you're gonna, if you're you know, if it depends 1:13:53.439 --> 1:13:55.320 if you care about the DVR, you know that's that 1:13:55.520 --> 1:13:56.280 I don't character. 1:13:56.560 --> 1:13:58.920 Yeah, I mean we miss being able to go back 1:13:58.960 --> 1:14:01.599 and like, oh, let's watch football game. We missed you know, 1:14:01.800 --> 1:14:05.760 an hour whatever. But where I'm okay not having it. 1:14:07.200 --> 1:14:11.439 But however, I have a question about this antenna's direct 1:14:11.520 --> 1:14:14.120 Are those antennas that have to be like installed on 1:14:14.120 --> 1:14:15.880 your group or can it just go on our attic. 1:14:16.080 --> 1:14:17.960 No, there's so it depends. 1:14:18.000 --> 1:14:21.080 I mean there's four different so there's there's three that 1:14:21.120 --> 1:14:24.000 are indoor, so you can just set them up indoor. Now, 1:14:24.160 --> 1:14:26.800 give you know you're an uplands, you're the transmitters are 1:14:26.800 --> 1:14:29.920 not necessarily close to you, so that's why you have 1:14:30.000 --> 1:14:32.360 to you know, And this will actually show you how 1:14:32.479 --> 1:14:35.240 far the distance is from where the signal is. So 1:14:35.280 --> 1:14:39.120 for instance you mentioned, this actually will show you every 1:14:39.120 --> 1:14:42.160 single channel that you can get as well, and they'll 1:14:42.160 --> 1:14:44.280 tell you the signal so where you are actually is 1:14:44.479 --> 1:14:47.919 all the signals are actually strong, which is great except 1:14:47.960 --> 1:14:52.599 for I will tell you. Let's see, I'm looking. I'm 1:14:52.600 --> 1:14:56.280 trying to see if any of these channels are major channels. No. 1:14:56.960 --> 1:15:00.840 Seven just would not like we got two. Seven would 1:15:01.000 --> 1:15:03.840 work at all for us, Like we kept moving this 1:15:04.000 --> 1:15:04.839 antenna around. 1:15:05.080 --> 1:15:06.920 Yeah, I mean there's only one channel that you need, 1:15:06.960 --> 1:15:10.960 and that's KTLA, But that's besides the point. No, but 1:15:11.000 --> 1:15:16.360 I'm looking here and KABC it's strong signal. It's twenty 1:15:16.360 --> 1:15:19.320 three miles away. All the antennas are twenty about twenty 1:15:19.360 --> 1:15:23.360 three miles away from your house. So long story short, 1:15:23.800 --> 1:15:25.800 I would go, if you want to get the best, 1:15:25.840 --> 1:15:28.320 I would say probably the attic antenna's probably gonna be 1:15:28.320 --> 1:15:30.920 your best. But I would start, maybe, you know, just 1:15:30.920 --> 1:15:33.000 look at these. It tells you the range of the 1:15:33.040 --> 1:15:36.120 attic antennas seventy plus miles. You may not need that. 1:15:36.479 --> 1:15:38.800 You may be able to try their indoor amplified and 1:15:38.840 --> 1:15:40.599 just see if that one works. It's got, but you're 1:15:40.600 --> 1:15:42.040 gonna have to put that up by a window. I 1:15:42.040 --> 1:15:44.559 would say. It also tells you kind of the direction 1:15:44.680 --> 1:15:46.320 to go. I mean, this is this is the website 1:15:46.360 --> 1:15:48.559 you want to go to. So go to antennasdirect dot com, 1:15:49.439 --> 1:15:52.200 pop in your zip code and check out the antenna's there. 1:15:52.240 --> 1:15:54.320 And I think I will tell you in my house 1:15:54.439 --> 1:15:58.280 even inside, I put one of their antennas there. They've 1:15:58.280 --> 1:16:00.880 got this mohu versa which is a very inexpensive, like 1:16:00.920 --> 1:16:03.799 thirty dollars antenna, and I was able to get every channel. 1:16:04.000 --> 1:16:06.000 But I will tell you the way that these signals 1:16:06.040 --> 1:16:10.240 work sometimes are very reliant on exactly how this antenna 1:16:10.360 --> 1:16:13.120 is placed. You put it by one window, you miss 1:16:13.160 --> 1:16:15.040 one channel. You put it by the other window, you 1:16:15.120 --> 1:16:17.479 might miss another channel, so you do have to play 1:16:17.520 --> 1:16:20.280 around a little bit. But upstairs in the attic you 1:16:20.280 --> 1:16:22.040 probably have your best bet up high there. 1:16:22.800 --> 1:16:25.080 And that's what I'm trying. That's what we're finding with 1:16:25.160 --> 1:16:28.160 this RCA is like, okay, great, oh we get these 1:16:28.200 --> 1:16:29.040 channels perfectly. 1:16:29.160 --> 1:16:30.000 Oh we lost that. 1:16:30.200 --> 1:16:31.880 Yeah, okay, let's move it over here. 1:16:32.320 --> 1:16:35.000 The slightest movement you lose a channel gain a channel. 1:16:35.240 --> 1:16:36.559 So I'm tired of playing this game. 1:16:36.840 --> 1:16:38.160 Yeah, it's funny. 1:16:38.320 --> 1:16:40.240 You'll be calling me in a couple of weeks saying, Rich, 1:16:40.280 --> 1:16:42.360 now I need a DVR. So what do you recommend 1:16:42.360 --> 1:16:44.719 for a DVR? Because now I've got all these channels 1:16:44.720 --> 1:16:45.479 and it looks great. 1:16:45.560 --> 1:16:47.840 So yeah, once I get this square away, I. 1:16:47.880 --> 1:16:48.360 Might do that. 1:16:48.600 --> 1:16:50.439 Yeah, call me when you get to that point, but yeah, 1:16:50.520 --> 1:16:52.120 check it out. I'll put the link on the website. 1:16:52.200 --> 1:16:55.240 Rich on tech dot tv, thanks so much for calling 1:16:55.280 --> 1:16:56.880 today over there and upland okay. 1:16:56.920 --> 1:16:58.720 Oh yeah, awesome, thanks for taking my call. 1:16:58.760 --> 1:17:02.639 All right, Stephanie, take care. I always do. I always. 1:17:04.000 --> 1:17:06.040 I've been doing this show for two years almost two 1:17:06.080 --> 1:17:08.799 years now, and I still I just got my finger 1:17:08.840 --> 1:17:11.080 on the trigger and it's like I cut people off 1:17:11.080 --> 1:17:13.240 I don't mean to cut you off. Sometimes it's just like, 1:17:14.000 --> 1:17:16.280 you know, I'm looking at like ten different screens here, 1:17:16.400 --> 1:17:19.479 and it just sort of happened. So yeah, that's always 1:17:19.520 --> 1:17:22.200 a good I was actually the first person. I don't 1:17:22.200 --> 1:17:24.719 want to take credit for the success of that company, 1:17:24.720 --> 1:17:27.960 Antennis Direct, but I will tell you that I was 1:17:28.000 --> 1:17:30.479 one of the first people to ever feature them on 1:17:30.520 --> 1:17:33.880 the Today Show. Gosh, this was probably I don't even 1:17:33.920 --> 1:17:38.240 want to say, but probably almost fifteen sixteen, probably eighteen 1:17:38.280 --> 1:17:38.799 years ago. 1:17:38.640 --> 1:17:39.840 I don't know, whatever it was. It was a long 1:17:39.880 --> 1:17:40.240 time ago. 1:17:43.680 --> 1:17:46.840 And they they literally they said as soon as I 1:17:46.880 --> 1:17:51.360 mentioned their name on TV, their place was just flooded 1:17:51.400 --> 1:17:53.000 with phone calls. They said they could not make an 1:17:53.000 --> 1:17:56.400 outgoing call for like a week or two. That's how 1:17:56.400 --> 1:17:58.759 many people called asking for this antenna. And the antenna 1:17:58.840 --> 1:18:01.960 was so cool. It was actually a frame. It was 1:18:02.000 --> 1:18:04.360 a picture frame, and the antenna was in the frame 1:18:04.640 --> 1:18:06.960 and you put it on your wall and it would, 1:18:07.120 --> 1:18:10.479 you know, pick up the channels. And I remember I was, 1:18:10.560 --> 1:18:11.920 you know, since I was on the Today Show, I 1:18:11.920 --> 1:18:13.639 thought it'd be cool to put a picture of Lindsay 1:18:13.720 --> 1:18:15.280 in the frame, and I snuck it in. I printed 1:18:15.280 --> 1:18:17.240 out a picture of me and Lindsay put it in 1:18:17.240 --> 1:18:19.000 the frame and I was like, are the producers going 1:18:19.040 --> 1:18:20.400 to say you can't have that in the frame? And 1:18:20.439 --> 1:18:22.720 sure enough she was on the Today Show as well. 1:18:22.800 --> 1:18:25.040 How long were you on Today Show? 1:18:24.880 --> 1:18:27.120 How what? How long were you on the Today Show? 1:18:27.200 --> 1:18:29.000 Like a segment like a couple of minutes? 1:18:29.040 --> 1:18:31.920 I was on a law actually no, like like time 1:18:31.960 --> 1:18:34.960 wise like probably I think those segments were maybe five minutes, 1:18:35.160 --> 1:18:37.280 No like years, like, oh gosh, I mean this was 1:18:37.320 --> 1:18:38.400 probably almost twenty. 1:18:38.280 --> 1:18:40.280 Years ago at this point. Oh wow. Yeah. I was 1:18:40.280 --> 1:18:41.479 like I was a little kid. 1:18:41.520 --> 1:18:45.040 I was literally like it was like talk about imposter syndrome. 1:18:45.080 --> 1:18:47.559 I was working at Sina at the time, and you know, 1:18:47.600 --> 1:18:50.800 I was kind of like, I mean I was I've 1:18:50.920 --> 1:18:54.120 literally been doing the same thing, Bobo for all these years. 1:18:54.120 --> 1:18:56.800 It's just about giving people good information, right and an 1:18:56.880 --> 1:18:59.639 easy to understand way. And so when I got to CINA, 1:18:59.760 --> 1:19:01.840 and I was sort of like, you know, I had 1:19:01.880 --> 1:19:04.719 access to all this great information and the reviews and stuff, 1:19:04.720 --> 1:19:06.439 and I was the person who would take that information 1:19:06.520 --> 1:19:08.880 and put it on TV. And so I started doing 1:19:08.920 --> 1:19:10.479 these things and I was on the Today Show, I 1:19:10.520 --> 1:19:13.559 was on ABC you know all their like early morning 1:19:13.600 --> 1:19:16.920 shows there. I was on CMBC, I was on Fox Business. 1:19:17.120 --> 1:19:20.840 I mean I was everywhere because here's a person that 1:19:20.920 --> 1:19:22.760 knew how to talk about technology in a way that 1:19:22.760 --> 1:19:23.680 people understood it. 1:19:23.920 --> 1:19:26.040 My thing is is something that when I go to 1:19:26.120 --> 1:19:28.280 career days to school about you know, what we do 1:19:28.360 --> 1:19:30.559 for a living. Always tell them if you love what 1:19:30.600 --> 1:19:32.120 you do, you're never going to work a day in 1:19:32.120 --> 1:19:34.800 your life because it's always fun. It's always enjoyable. Like 1:19:34.880 --> 1:19:37.320 me coming here every Saturday, I enjoy coming here with this. 1:19:37.720 --> 1:19:40.360 It's fun, it's the interesting show and is knowledgeable and 1:19:40.400 --> 1:19:42.679 you help people. And that's one reason why I love radio, 1:19:42.720 --> 1:19:44.759 helping people and making people laugh and smile. 1:19:44.760 --> 1:19:45.559 One hundred percent. 1:19:45.600 --> 1:19:48.920 And I that is literally when you look at my 1:19:49.040 --> 1:19:52.200 mission statement, it is to help people. And some people 1:19:52.240 --> 1:19:55.400 help people by you know, being a doctor. I am 1:19:55.479 --> 1:19:58.439 right there, same level. I wouldn't go that far, but 1:19:58.960 --> 1:19:59.760 you do help a lot. 1:20:00.400 --> 1:20:04.320 I'm just kidding. I am nowhere near. I'm just kidding, 1:20:04.360 --> 1:20:04.760 but it is. 1:20:04.880 --> 1:20:05.200 It is. 1:20:05.280 --> 1:20:07.400 Look, it is one of these things where like there's 1:20:07.439 --> 1:20:09.360 so much information online and this is what this is 1:20:09.360 --> 1:20:12.280 what gets me so angry about all this, Like TikTok stuff. 1:20:12.520 --> 1:20:15.040 It's all just like nonsense, Like there's so much nonsense 1:20:15.040 --> 1:20:18.400 out there, like scary this that like they have people 1:20:18.439 --> 1:20:22.839 Like the first viral video I ever did was literally 1:20:23.040 --> 1:20:26.599 debunking a video I saw online of someone ripping the 1:20:26.640 --> 1:20:30.439 battery out of their Samsung phone and they found this 1:20:30.479 --> 1:20:33.160 little antenna in there and they're like, you see this antenna, 1:20:33.439 --> 1:20:37.000 it's spying on you. And I said, wait, what serious? Yeah, 1:20:37.040 --> 1:20:39.280 And so I went to my desk. I was at KTLA, 1:20:39.320 --> 1:20:40.680 and I just said, let me try this, let me 1:20:40.760 --> 1:20:42.880 let me record a video. And I opened up the 1:20:42.880 --> 1:20:44.559 phone and I did the same thing the person did, 1:20:44.600 --> 1:20:46.760 and I'm sure enough I found the antenna. It wasn't 1:20:46.760 --> 1:20:50.439 an antenna, it was it was a way to oh my, 1:20:50.520 --> 1:20:51.880 I forget at this point. I think it was like 1:20:52.200 --> 1:20:53.760 either rf ID or I think it was the way 1:20:53.800 --> 1:20:55.840 to charge the battery. Yeah, it was like the little 1:20:55.840 --> 1:20:59.160 battery antenna, like to wirelessly charge it. Yeah, and I 1:20:59.160 --> 1:21:01.640 think that's what it was. But I like explained it 1:21:01.680 --> 1:21:03.760 and I was like this is fake, like stop. But 1:21:03.800 --> 1:21:05.840 then of course people were like no, you're still lying, 1:21:05.960 --> 1:21:07.639 Like but that was like the first thing I ever 1:21:07.680 --> 1:21:11.040 had to go viral. So anyway, but I've still look. 1:21:11.160 --> 1:21:13.680 I love helping you. I love and I'm you know, 1:21:13.680 --> 1:21:15.680 people are like, oh, you know, do you know your 1:21:15.680 --> 1:21:17.960 stuff or you don't know your stuff? Like I'm literally 1:21:18.080 --> 1:21:20.320 just like you. I'm like or like any person like, 1:21:20.360 --> 1:21:22.800 I'm just like collecting this information and trying to like 1:21:22.880 --> 1:21:25.720 make like digest it so that you can understand it. 1:21:26.120 --> 1:21:27.559 So you know, there are a lot of things that I 1:21:27.560 --> 1:21:29.360 don't understand. There's a lot of things I understand, but 1:21:29.400 --> 1:21:31.120 I just happen to follow all this stuff. And that's 1:21:31.120 --> 1:21:34.840 why I can, you know, do this. Okay, we'll get 1:21:34.840 --> 1:21:38.120 to some more calls in a minute. But Amazon Prime 1:21:38.200 --> 1:21:43.040 Video Financial Times reporting that apparently people don't mind the 1:21:43.200 --> 1:21:44.679 ads on Amazon Prime Video. 1:21:44.720 --> 1:21:46.680 Remember Prime Video used to have no ads. Now they 1:21:46.720 --> 1:21:47.240 have ads. 1:21:47.600 --> 1:21:51.160 Apparently people have not complained enough, so Amazon is like, oh, 1:21:51.200 --> 1:21:55.639 I guess they like them, and they're adding more. So now, okay, 1:21:55.920 --> 1:21:59.200 eight months ago Amazon added ads to Prime Video with 1:21:59.240 --> 1:22:02.760 a quote light ad load, and now they haven't seen 1:22:02.800 --> 1:22:05.479 a lot of people drop their subscriptions, and so they're 1:22:05.479 --> 1:22:07.400 gonna add more ads. Now, here's why people have not 1:22:07.520 --> 1:22:10.880 dropped their subscriptions. It's because Prime Video is included with 1:22:10.960 --> 1:22:14.120 Amazon Prime, so you're not going to cancel Amazon Prime 1:22:14.160 --> 1:22:17.479 to get rid of Amazon Prime Video. So apparently people 1:22:17.520 --> 1:22:19.960 don't mind this, and they're gonna add more ads. Now 1:22:20.000 --> 1:22:22.599 I don't know about you, but I don't really watch 1:22:22.600 --> 1:22:23.880 a lot of stuff on Prime Video. 1:22:25.120 --> 1:22:26.320 Yeah, Boo is right. 1:22:27.280 --> 1:22:29.840 Uh, but it's one of these things where yes, I 1:22:29.840 --> 1:22:32.760 have Prime membership and I have Prime Video, but like 1:22:33.080 --> 1:22:35.120 the last time I tried to watch something, it was like, oh, 1:22:35.200 --> 1:22:38.200 watch like six ads, and I'm like, no, I don't 1:22:38.240 --> 1:22:39.360 want to watch all those ads. 1:22:39.720 --> 1:22:40.639 But yes, you will be. 1:22:40.640 --> 1:22:44.080 Seeing more ads apparently on Prime Video in twenty twenty five, 1:22:44.560 --> 1:22:48.120 all thanks to people not caring apparently about more video, 1:22:48.280 --> 1:22:49.200 more ads. 1:22:49.840 --> 1:22:51.040 Eighty to eight rich one oh one. 1:22:51.240 --> 1:22:53.400 Rich on Tech dot tv is the website you can 1:22:53.439 --> 1:22:56.960 follow me online at rich on Tech. I am actively 1:22:57.000 --> 1:23:00.479 on Instagram, even though they try to stop it there. 1:23:01.600 --> 1:23:05.000 Believe me, I consider never going back, but I can't 1:23:04.840 --> 1:23:07.880 that pull of that screen, all those. 1:23:07.760 --> 1:23:11.840 Little likes and comments coming up. 1:23:11.840 --> 1:23:13.320 I'll take some more of your calls and we're going 1:23:13.400 --> 1:23:18.240 to talk to Trey Bodge about Amazon Prime Day. Right here, 1:23:19.439 --> 1:23:22.800 Welcome back to rich on Tech. Rich Demiro here hanging 1:23:22.840 --> 1:23:27.120 out with you talking tech. We've still got a lot 1:23:27.160 --> 1:23:28.679 of callers, so I'm going to try to get through 1:23:28.760 --> 1:23:30.519 all of them before we get to our guests in 1:23:30.560 --> 1:23:34.719 the next segment to talk about Amazon Prime Day shopping tips. 1:23:34.720 --> 1:23:38.439 So let's go right to Craig and Woodland Hills. Craig, 1:23:38.479 --> 1:23:39.200 you're on with Rich. 1:23:40.280 --> 1:23:42.639 Hello, Hi, Hi. 1:23:43.920 --> 1:23:47.640 I was looking for a Chrome book, okay, and I 1:23:47.680 --> 1:23:51.439 needed something that's I don't do any gaming or download 1:23:51.479 --> 1:23:54.519 movies or music or anything like that. I just needed 1:23:54.520 --> 1:23:58.919 something that I could, you know, send and receive emails, 1:23:58.960 --> 1:24:02.360 maybe print them, and then do online shopping securely. 1:24:02.800 --> 1:24:03.120 Okay. 1:24:03.360 --> 1:24:08.439 I just bought an HP fourteen inch from Costco. Yeah, 1:24:08.479 --> 1:24:11.760 and the battery wouldn't take more than seventy five percent charge, 1:24:11.760 --> 1:24:13.320 so I have to return it. So now I'm looking 1:24:13.360 --> 1:24:14.120 for something else. 1:24:14.600 --> 1:24:17.880 Huh interesting? And you don't want to exchange it? Were 1:24:17.880 --> 1:24:19.320 you happy with the performance or no? 1:24:20.120 --> 1:24:23.400 I can even do the setup on it. I just 1:24:23.760 --> 1:24:27.439 was just trying to charge it and it wouldn't charge, okay, 1:24:27.880 --> 1:24:30.680 So I'm bill in the water right now. I'm just 1:24:30.680 --> 1:24:34.880 looking for a different type of chromebik that'll suit me, 1:24:34.920 --> 1:24:36.479 and I don't something that I don't need a lot 1:24:36.520 --> 1:24:38.960 of virus protection or anything and something hopefully that comes 1:24:39.000 --> 1:24:39.320 with it. 1:24:39.520 --> 1:24:41.559 Yeah, well, the good news about chromebooks is that there 1:24:41.560 --> 1:24:44.400 are no viruses. So that's what's great about them is 1:24:44.400 --> 1:24:48.200 that they're they're fool proof. So now I say no viruses. 1:24:48.320 --> 1:24:51.240 Obviously there's always, you know, something that could go wrong, 1:24:51.360 --> 1:24:54.800 but typically the way that the chromebook architecture is there, 1:24:55.040 --> 1:24:57.840 there is really no virus that that could latch onto 1:24:57.840 --> 1:25:01.360 that system. So the brand that I like for chromebooks 1:25:01.439 --> 1:25:05.559 is a SUS as US I've tested several, they all 1:25:05.600 --> 1:25:08.559 perform really great. The thing that I think you should 1:25:08.600 --> 1:25:11.799 look out for is a Chromebook Plus. 1:25:12.200 --> 1:25:15.439 So there's two the standard chromebooks. If they're not a Plus, 1:25:15.800 --> 1:25:18.000 they're not going to have a lot of memory, and 1:25:18.080 --> 1:25:21.480 so the specs are a little bit less. So personally, 1:25:21.920 --> 1:25:25.479 if you're not getting the Chromebook Plus, let me see 1:25:25.479 --> 1:25:29.439 what the actual specs are, because they just came out 1:25:29.439 --> 1:25:34.160 with this sort of signifier for these things. So yeah, 1:25:34.240 --> 1:25:37.120 Chromebook Plus starts at three hundred and ninety nine dollars 1:25:37.600 --> 1:25:39.479 and the main thing is that it looks like they 1:25:39.520 --> 1:25:44.080 have at least ten eighty PhD display, which is great 1:25:44.960 --> 1:25:48.920 it's got a decent CPU Core I three from Intel 1:25:49.320 --> 1:25:52.600 or an AMD Rise. In the RAM that's where the 1:25:52.680 --> 1:25:54.680 RAM and the storage is really where you're going to 1:25:54.760 --> 1:25:58.280 get the plus signification. And that's going to be minimum 1:25:58.320 --> 1:26:01.360 of eight gigs of RAMM of one one hundred and 1:26:01.360 --> 1:26:04.559 twenty eight gigs of storage. And your webcam is actually 1:26:04.600 --> 1:26:07.920 going to be a HD webcam as well. TENADP. So 1:26:08.040 --> 1:26:09.840 I would check out a SUS. I would check out 1:26:09.920 --> 1:26:10.919 Chromebook Plus. 1:26:11.240 --> 1:26:13.280 That's the brand that I like, and look for that 1:26:13.320 --> 1:26:16.720 plus signifier because you're going to get specs that last 1:26:16.800 --> 1:26:18.320 you a little bit longer. Yes, you can get a 1:26:18.360 --> 1:26:21.840 Chromebook for super super jeep, but you know you're not 1:26:21.880 --> 1:26:23.360 going to want to use it for very long. So 1:26:23.360 --> 1:26:25.760 if you get that plus, I think you're going to 1:26:25.800 --> 1:26:27.559 be able to use it for at least i'd say 1:26:27.640 --> 1:26:30.880 five years, so if not longer. I mean, Chromebooks are 1:26:30.920 --> 1:26:33.080 just great for browsing the web and doing the simple 1:26:33.120 --> 1:26:34.040 task that you mentioned. 1:26:34.640 --> 1:26:36.640 Thanks a lot for the question there, Craig. Let me 1:26:36.680 --> 1:26:37.640 know what you get. Email me. 1:26:38.320 --> 1:26:40.920 Let's go to Oh my gosh, let's see here. Let's 1:26:40.920 --> 1:26:44.320 go to Jeff and Marietta. Jeff, you're on with rich Y. 1:26:44.320 --> 1:26:45.599 Rich thanks for taking my call. 1:26:45.920 --> 1:26:47.080 Yeah. 1:26:47.120 --> 1:26:51.759 So my wife does some graphic work and she's always 1:26:51.840 --> 1:26:56.360 used a Windows product, and now she was having trouble 1:26:56.400 --> 1:27:01.400 even with my gaming computer, making a fifteen page a 1:27:01.840 --> 1:27:04.720 newsletter every month. So I got her an Apple on 1:27:04.800 --> 1:27:08.640 the suggestion of a digital person my office, and I 1:27:08.680 --> 1:27:11.479 got her an Infinity program. But she's not used to 1:27:11.760 --> 1:27:16.120 dealing with with Apple. She's always been a Windows person. 1:27:16.280 --> 1:27:19.559 Is there any tutorials that you would suggest to make 1:27:19.560 --> 1:27:20.920 that as easy as possible? 1:27:22.360 --> 1:27:24.519 I mean, I think that number one, I would go 1:27:24.560 --> 1:27:29.120 to Apple's website. They have great user guides for the Max, 1:27:29.400 --> 1:27:31.200 So you go to Apple Support. 1:27:31.280 --> 1:27:32.400 They do a great job. 1:27:32.760 --> 1:27:35.000 They used to make They used to make books, actually, 1:27:35.040 --> 1:27:37.400 but I'm looking on their their books and I don't 1:27:37.400 --> 1:27:39.720 really see it anymore, which is kind of wild. They 1:27:39.800 --> 1:27:44.080 used to have these really good guides to Mac and 1:27:44.120 --> 1:27:46.840 I'm just not seeing it. So they they might not 1:27:46.920 --> 1:27:50.040 do those anymore because they're, you know, they maybe they 1:27:50.120 --> 1:27:52.760 just moved everything to the website. But anyway, I'll put 1:27:52.760 --> 1:27:55.439 the link on the show notes. But basically Mac user 1:27:55.479 --> 1:27:59.640 guide on Apple support website. That's the first place I 1:27:59.640 --> 1:28:04.040 would go. The second is really YouTube. I mean, just 1:28:04.120 --> 1:28:06.360 you know, for the basics, like find a couple of 1:28:06.360 --> 1:28:08.840 good people that explain you know, mac os and the 1:28:08.880 --> 1:28:11.679 ins and outs and the different features. And that's probably 1:28:11.720 --> 1:28:13.360 the best way to learn, is that way, you know, 1:28:13.400 --> 1:28:15.280 cause it's visual and you can see what they're doing, 1:28:15.360 --> 1:28:18.439 you can see how they're you know, getting to you know, 1:28:18.560 --> 1:28:21.519 to know these computer systems. I remember I had a friend. 1:28:21.640 --> 1:28:24.160 I switched to a MacBook a long long time ago, 1:28:24.560 --> 1:28:26.799 and my best friend was on Windows. And I remember 1:28:26.840 --> 1:28:29.680 telling him and he like really pooh pooed me. He's like, 1:28:29.720 --> 1:28:31.799 I can't believe you're using a Mac. It's so weird. 1:28:31.880 --> 1:28:35.280 Everything's so different. And I said, I don't know, try it, 1:28:35.320 --> 1:28:37.920 and he did after a while, and I mean we 1:28:37.960 --> 1:28:39.960 always talk about this, but it's like he would never 1:28:40.040 --> 1:28:40.879 go back to Windows. 1:28:41.400 --> 1:28:43.719 Obviously. I try to use both to kind of learn both, 1:28:43.800 --> 1:28:46.400 but I really do enjoy the way the Mac works. 1:28:47.400 --> 1:28:49.160 Coming up, we're going to talk Prime Day. 1:28:49.600 --> 1:28:52.679 We got Trey Bodge talking about Amazon Prime Day. 1:28:52.880 --> 1:28:56.040 Up next on rich on Tech. Welcome back to rich 1:28:56.080 --> 1:28:56.439 on Tech. 1:28:56.520 --> 1:29:00.360 Rich Demiro here hanging out with you talking technology for 1:29:00.439 --> 1:29:03.200 our last caller. Before we get to our guest, Jeff 1:29:03.200 --> 1:29:05.320 and Murrietta. I was asking where his wife can learn 1:29:05.320 --> 1:29:08.080 how to use her new Mac computer. I mentioned the 1:29:08.439 --> 1:29:11.960 free user guide on Apple's website YouTube videos, and I 1:29:12.040 --> 1:29:15.840 forgot to mention a very great hands on way at 1:29:15.840 --> 1:29:19.000 the Apple store. They do these things called Today at Apple, 1:29:19.360 --> 1:29:22.719 and they are free sessions where you'll learn the basics. 1:29:22.760 --> 1:29:24.240 And I just looked it up and they do have 1:29:24.280 --> 1:29:28.040 one for getting started with the Mac computer. Learn the 1:29:28.160 --> 1:29:29.880 essentials to get the most out of your Mac. We'll 1:29:29.880 --> 1:29:32.840 start with settings, sow you how to navigate everyday features, 1:29:33.320 --> 1:29:36.200 explore how to customize your Mac, and then we'll share shortcuts. 1:29:36.920 --> 1:29:38.960 So that is a great way to do that. 1:29:39.720 --> 1:29:42.640 I'm assuming there's an Apple store near Marietta, but that 1:29:42.760 --> 1:29:44.599 is a great way because it's hands on and you're 1:29:44.640 --> 1:29:47.320 with a real human and those people know their stuff. 1:29:47.320 --> 1:29:48.800 So definitely check out that. 1:29:49.560 --> 1:29:53.040 All right, welcoming to the show now Trey Bodge from 1:29:53.479 --> 1:29:59.400 Truetrey dot com shopping expert to talk about Amazon Prime 1:29:59.520 --> 1:30:00.840 Day co coming up this week. 1:30:01.160 --> 1:30:02.519 Try thanks so much for joining. 1:30:02.360 --> 1:30:04.719 Me, Thanks for having me, great to be here. 1:30:05.000 --> 1:30:08.080 Yeah, thanks for joining and let's talk about this Prime 1:30:08.160 --> 1:30:11.280 Day thing, because is it happening more than twice a year, 1:30:11.400 --> 1:30:12.479 or does it just feel that way. 1:30:14.000 --> 1:30:16.080 I think it just feels that way. It is only 1:30:16.120 --> 1:30:19.080 happening twice a year. It started out only once a year, 1:30:19.479 --> 1:30:22.160 and then the pandemic obviously turned a lot of things 1:30:22.520 --> 1:30:26.000 on their heads, and Amazon kind of had a new 1:30:26.120 --> 1:30:29.559 idea to launch a Prime Day in October because they 1:30:29.560 --> 1:30:33.280 had to skip their July Prime Day, and so since 1:30:33.360 --> 1:30:36.160 then they've been doing it twice a year and it's 1:30:36.320 --> 1:30:40.080 kind of become the unofficial kickoff of the holiday shopping season. 1:30:40.600 --> 1:30:42.720 Now I have poo pooed this in years past. I 1:30:42.720 --> 1:30:44.479 thought it started out good and then it started to 1:30:44.479 --> 1:30:46.559 get a little bit stale. But now I actually do 1:30:46.600 --> 1:30:50.240 feel like it's kind of ramped up. And last Prime Day, 1:30:50.680 --> 1:30:52.439 I did buy a lot of stuff because, you know, 1:30:52.600 --> 1:30:54.680 things that I wanted or needed were on sale. So 1:30:54.720 --> 1:30:56.880 do you feel like the deals are there these days? 1:30:57.960 --> 1:31:03.840 I do, And especially on Amazon's proprietary brands, that's where 1:31:03.840 --> 1:31:06.560 they have a lot of wiggle room on their pricing 1:31:06.760 --> 1:31:09.400 and so they can go as deep as say sixty 1:31:09.439 --> 1:31:13.760 percent off a Blink security camera, for example, So they 1:31:13.800 --> 1:31:15.120 have a lot of wiggle room there. 1:31:15.200 --> 1:31:16.880 And so if you do need an. 1:31:16.800 --> 1:31:20.880 Amazon device or another product from a brand that Amazon owns, 1:31:20.920 --> 1:31:23.880 you know, from cleaning products to apparel and all that 1:31:23.920 --> 1:31:24.920 good stuff in between. 1:31:25.280 --> 1:31:27.599 It is a really good time to save on Amazon. 1:31:28.640 --> 1:31:30.840 So with that said, I mean, what are sort of 1:31:30.920 --> 1:31:34.679 like your you know, your top tips for you know saving. 1:31:36.200 --> 1:31:36.519 Yeah. 1:31:36.560 --> 1:31:39.680 So the thing is about Amazon Prime Day, as you 1:31:39.760 --> 1:31:42.880 probably know, is that a lot of other retailers are 1:31:43.120 --> 1:31:47.320 also having big sales this week, and so it's a 1:31:47.360 --> 1:31:50.960 pretty dizzying time for consumers. And so the first thing 1:31:51.040 --> 1:31:54.120 that I would recommend is just to get organized, to 1:31:54.280 --> 1:31:57.840 make a list of your holiday gift recipients, some gift 1:31:57.880 --> 1:32:00.880 ideas for each, and then because because we do see 1:32:00.880 --> 1:32:02.800 a lot of sales on kind of day to day 1:32:02.840 --> 1:32:05.840 items as well, it makes sense to make a list 1:32:05.880 --> 1:32:08.640 of some of your favorite products too, so then you 1:32:08.640 --> 1:32:12.160 can keep your eyes peeled for exciting deals on Amazon 1:32:12.320 --> 1:32:15.240 and then also on those retailers that are having those 1:32:15.240 --> 1:32:16.200 big sales as well. 1:32:16.640 --> 1:32:17.960 Now, how do you spot the deal? 1:32:18.000 --> 1:32:20.639 Because I was saying earlier that they've kind of started 1:32:20.640 --> 1:32:23.040 putting these little banners on the price, you know, like 1:32:23.080 --> 1:32:25.519 these red banners that say like limited time deal or 1:32:25.600 --> 1:32:28.560 prime deal. So because not everything is a deal, like 1:32:28.560 --> 1:32:30.439 if it just says like, oh, twenty percent off, it 1:32:30.479 --> 1:32:32.719 may not you know that just maybe a regular deal, 1:32:33.160 --> 1:32:35.479 but a prime deal is like marked, Is that right? 1:32:36.200 --> 1:32:38.920 Yeah, So the prime deals are marked, and some of 1:32:38.960 --> 1:32:41.840 them will last the entire forty eight hours. Some of 1:32:41.880 --> 1:32:44.519 them will come and go very quickly. There's there are 1:32:44.640 --> 1:32:47.120 lightning deals, they call them, and then there'll be kind 1:32:47.120 --> 1:32:50.280 of other special deals dipping in and out. So it's 1:32:50.320 --> 1:32:52.960 a little bit tricky to keep track of all of them. 1:32:53.000 --> 1:32:54.280 So there are a couple of things that I like 1:32:54.360 --> 1:32:57.080 to do. I like to add things to my cart 1:32:57.120 --> 1:32:59.760 and then click save for later, and then when I 1:32:59.800 --> 1:33:02.120 go to save for later, all of my items that 1:33:02.160 --> 1:33:03.960 I'm interested in are in one place, and I can 1:33:04.000 --> 1:33:06.719 see very quickly if those items are on sales. 1:33:06.720 --> 1:33:07.800 So that's what I like to do. 1:33:07.920 --> 1:33:11.559 I also like to use a tool from Paypals called Honey, 1:33:11.880 --> 1:33:15.520 and it's a deal site and a deal browser extension, 1:33:15.800 --> 1:33:19.400 and I find it particularly helpful for this because when 1:33:19.400 --> 1:33:22.439 you're browsing online on Amazon and other retailers as well, 1:33:22.720 --> 1:33:26.639 it'll pop up and give you some historical pricing. And 1:33:26.920 --> 1:33:30.040 I find that helpful because maybe PayPal Honey's gonna say 1:33:30.160 --> 1:33:31.719 it's a great time to get this item. 1:33:31.800 --> 1:33:32.680 This discount is. 1:33:32.680 --> 1:33:36.200 Really deep, or we've seen lower prices before, and then 1:33:36.280 --> 1:33:38.680 I know to wait on that item, and in that case. 1:33:38.760 --> 1:33:41.960 I also get those alerts. I use the Honey extension 1:33:41.960 --> 1:33:44.040 as well. My wife puts like so many outfits that 1:33:44.080 --> 1:33:46.200 she wants to buy, so I'm always getting like an 1:33:46.200 --> 1:33:48.400 alert like, Oh, your thing is thirty percent off. I'm like, 1:33:48.560 --> 1:33:50.280 what is it? And I look at I'm like, oh, 1:33:50.280 --> 1:33:51.040 it's another shirt. 1:33:51.080 --> 1:33:52.719 Like I'm hoping it's like one of the tech items 1:33:52.720 --> 1:33:56.120 that I've put in my basket. I noticed this year 1:33:56.160 --> 1:33:58.280 there was no mention of these invite only deals. 1:33:58.400 --> 1:33:59.640 Are they still doing that or no? 1:34:00.479 --> 1:34:03.280 That's a great question. So I think it's happening again. 1:34:03.320 --> 1:34:05.960 I haven't heard that it was removed, but that was 1:34:06.000 --> 1:34:09.760 something they were experimenting with last time, and so if 1:34:09.800 --> 1:34:11.439 it was successful, we'll see it again. 1:34:11.520 --> 1:34:13.240 If not, it'll kind of just quietly. 1:34:13.320 --> 1:34:15.439 Vanish I was one of the people I got the 1:34:15.560 --> 1:34:17.479 ninety nine dollars TV. This was like, I don't know, 1:34:17.520 --> 1:34:20.679 two years ago, but it was like the super deal 1:34:20.720 --> 1:34:23.479 of the century, and it was like invite only, and 1:34:23.520 --> 1:34:25.519 I happened to get up early because I work on 1:34:25.560 --> 1:34:28.519 the morning show at KTLA, so I was up early. 1:34:28.600 --> 1:34:30.439 I got the thing where it's like you're invited to. 1:34:30.400 --> 1:34:32.880 Buy this, and I did it like instantly, mostly just 1:34:32.920 --> 1:34:34.479 so I can talk about it for years later. 1:34:34.600 --> 1:34:36.439 But so far that's worked. 1:34:37.000 --> 1:34:37.200 I know. 1:34:37.320 --> 1:34:39.360 This is what we do, right, We experiment with these 1:34:39.400 --> 1:34:40.479 things and then we end up with the. 1:34:40.479 --> 1:34:44.160 TV exactly and I gave it to my father in law. 1:34:44.680 --> 1:34:46.360 Actually he might have paid me back for I can't 1:34:46.360 --> 1:34:49.040 remember at this point. So any mistakes that shoppers can 1:34:49.240 --> 1:34:52.559 you avoid during these prime big deal days? 1:34:53.680 --> 1:34:54.400 Yeah, I mean, I. 1:34:54.320 --> 1:34:56.679 Think a mistake that you can make during these times, 1:34:56.760 --> 1:34:59.200 especially we've got this forty eight hours of Amazon and 1:34:59.200 --> 1:35:01.439 then we have Targets Circle Week in Walmart's having a 1:35:01.479 --> 1:35:05.320 sale and best Buy and Lows. So the big mistake 1:35:05.400 --> 1:35:07.759 that people can make is just to get too excited 1:35:07.760 --> 1:35:09.960 about all of it and to buy too much. And 1:35:10.000 --> 1:35:12.599 so I do think making that list, keeping on track 1:35:12.760 --> 1:35:15.760 is really really helpful. And it's interesting because we are 1:35:15.760 --> 1:35:20.479 becoming an increasingly promotional culture, like we like to save. 1:35:21.120 --> 1:35:23.839 There was a bread financial pull that found that seventy 1:35:23.880 --> 1:35:27.160 six percent of us are going to be shopping deals 1:35:27.160 --> 1:35:30.839 this holiday shopping season looking around at different retailer shopping 1:35:30.880 --> 1:35:33.840 these big sale events, and because of that, we do 1:35:33.880 --> 1:35:36.000 tend to get caught up in the excitement and then 1:35:36.040 --> 1:35:38.280 perhaps drop things into our cart and click. 1:35:38.120 --> 1:35:41.040 Buy on things that we don't need or don't even want. 1:35:41.960 --> 1:35:43.360 Yeah, that's always a problem. 1:35:44.760 --> 1:35:48.559 Okay, let's talk about the idea of some of these 1:35:48.600 --> 1:35:50.639 things that you're excited about. You know, some of these 1:35:50.640 --> 1:35:54.000 deals like I saw you sent me, like the Luna Mini, 1:35:55.000 --> 1:35:58.400 Let's see fire tablets, the what's the Broovy bundle. 1:35:59.200 --> 1:36:02.000 Oh, so there are some deals that I'm really excited about. 1:36:02.000 --> 1:36:04.920 You know, we talked about the Amazon proprietary devices like 1:36:04.920 --> 1:36:08.840 the Blink camera and the fire tablets and fire TV sticks, 1:36:08.840 --> 1:36:11.120 and those are hovering in the sort of forty eight 1:36:11.200 --> 1:36:14.680 to sixty percent off range, which is significant, So I'm 1:36:14.720 --> 1:36:18.519 excited about those. And then the Lunamini is from a 1:36:18.520 --> 1:36:22.680 company called Fourio. They make really nice facial cleansing brushes. 1:36:23.000 --> 1:36:25.880 They're electric and I use them myself, and they're up 1:36:25.960 --> 1:36:28.439 to forty five percent off, so that's another big deal 1:36:28.479 --> 1:36:32.080 that I'm excited about. And then the Broovie is actually 1:36:32.160 --> 1:36:35.840 a company that they make beautiful, beautiful coffee and all 1:36:35.880 --> 1:36:38.960 different flavors, and they partner with lots of different coffee 1:36:39.000 --> 1:36:41.000 farms and so they have a lot of high quality 1:36:41.000 --> 1:36:44.360 coffee pods, and then they have a very stylish brewer. 1:36:44.640 --> 1:36:46.720 But it does tend to be pretty pricey. 1:36:46.960 --> 1:36:49.320 But around Amazon Prime Day, it's going to be fifty 1:36:49.320 --> 1:36:52.920 percent off this bundle of the brewer and lots of pods, 1:36:52.920 --> 1:36:55.080 so you can try all sorts of different coffees. And 1:36:55.160 --> 1:36:58.200 so I'm excited about deals that are that are significant, 1:36:58.240 --> 1:37:01.080 like that that at our fifty percent off, I'm pretty. 1:37:00.800 --> 1:37:01.479 Excited about that. 1:37:01.760 --> 1:37:02.040 Wow. 1:37:02.120 --> 1:37:04.559 Yeah, because that's looking it up, it looks pretty. It's 1:37:04.560 --> 1:37:06.760 like an evolved k cup, you know, it's kind of 1:37:06.760 --> 1:37:07.920 like a little bit elevated. 1:37:08.040 --> 1:37:08.240 Right. 1:37:08.920 --> 1:37:11.120 Yeah, it's a very stylish brewer. 1:37:11.160 --> 1:37:13.960 And so if you want your kitchen to look fabulous 1:37:14.000 --> 1:37:16.840 and you want that sort of you know, kitchen appli 1:37:16.880 --> 1:37:20.120 and sitting there that looks amazing, the breoviy is one 1:37:20.160 --> 1:37:20.719 to look at. 1:37:21.160 --> 1:37:23.519 What do you think of camel camel camel? Do you 1:37:23.560 --> 1:37:27.479 recommend using that? And you know, for the price history I. 1:37:27.520 --> 1:37:30.479 Do, And so camel camel Camel is another option besides 1:37:30.520 --> 1:37:32.599 the PayPal honey that we were just talking about. 1:37:32.840 --> 1:37:35.360 Camel. Camel Camel though is specific to Amazon. 1:37:35.439 --> 1:37:38.839 So for Prime Day, absolutely they have a browser extension 1:37:38.880 --> 1:37:40.120 then also a website. 1:37:40.320 --> 1:37:42.240 There are lots of different tools that you can use. 1:37:42.280 --> 1:37:44.000 So first of all, if you have the browser extension 1:37:44.000 --> 1:37:45.920 and it'll just kind of do some work for you 1:37:45.960 --> 1:37:47.519 and alert you if it's. 1:37:47.400 --> 1:37:49.080 A good price or not. But if you go to 1:37:49.120 --> 1:37:50.080 their website. 1:37:49.760 --> 1:37:52.400 You can set deal alerts and be notified when things 1:37:52.439 --> 1:37:54.280 go on sale. You can get a real sort of 1:37:54.560 --> 1:37:57.280 in the weed sense of pricing on things, and I 1:37:57.320 --> 1:37:59.679 find it to be very helpful for Amazon Prime Day. 1:38:00.200 --> 1:38:03.320 Any other tools, like any other third party tools like 1:38:03.360 --> 1:38:05.120 I know, I know, Honey's pretty good. There was a 1:38:05.120 --> 1:38:07.000 new one that I was testing that didn't turn out 1:38:07.000 --> 1:38:09.559 to be that great. But you know, there's so many 1:38:09.600 --> 1:38:11.840 like extensions and things like do those actually help? And 1:38:11.880 --> 1:38:14.760 there's no real coupons for Amazon, is there? 1:38:15.960 --> 1:38:16.720 Well, yes and. 1:38:16.760 --> 1:38:19.800 No, So when you're shopping on Amazon, be sure to 1:38:19.840 --> 1:38:23.240 look for that kind of green coupon button. In addition 1:38:23.400 --> 1:38:26.080 to maybe a Prime Day sale, you can click on 1:38:26.160 --> 1:38:28.920 a coupon on Amazon and maybe save an extra five 1:38:29.000 --> 1:38:31.360 percent or ten percent or get a dollar off amount. 1:38:31.439 --> 1:38:33.520 So coupon's on Amazon, yes. 1:38:33.560 --> 1:38:36.200 And I do expect to see some sort of external 1:38:36.200 --> 1:38:39.240 coupons happening. I like slick deals dot Com for this. 1:38:39.479 --> 1:38:42.839 They are a you know, a website that has millions 1:38:42.840 --> 1:38:45.320 of deals. They have millions of deal seekers actually combing 1:38:45.320 --> 1:38:46.519 the Internet for the best sales. 1:38:46.560 --> 1:38:49.719 So it's a very kind of community, community oriented site. 1:38:49.760 --> 1:38:52.080 So I like that. And I do also like that 1:38:52.160 --> 1:38:54.040 too because all the best deals are right in their 1:38:54.040 --> 1:38:55.720 front page. So you look at the front page and 1:38:55.800 --> 1:38:58.120 they're all there. And then they have a feature called 1:38:58.120 --> 1:39:01.080 the deal Alert, which if you're looking for something kind 1:39:01.120 --> 1:39:03.280 of price, you say that TV that you were interested in, 1:39:03.560 --> 1:39:05.800 you add the name of that item to your deal 1:39:05.840 --> 1:39:08.599 alert on slick Deals, and then you'll be automatically notified 1:39:08.640 --> 1:39:10.839 when it goes on sale. So I use this feature 1:39:10.920 --> 1:39:11.719 all year long. 1:39:11.840 --> 1:39:14.640 And for example, you know I need a new dishwasher, 1:39:14.760 --> 1:39:16.880 I dropped the names of a couple of the dishwashers 1:39:16.920 --> 1:39:19.240 I'm interested in into the deal Alert, and then I'm 1:39:19.280 --> 1:39:21.040 notified when they go on sale, so I don't have 1:39:21.040 --> 1:39:23.360 to waste my time looking around all the time for 1:39:23.520 --> 1:39:24.639 good deals on that item. 1:39:25.000 --> 1:39:27.000 I love slick Deals. I mean, if you're just looking 1:39:27.000 --> 1:39:28.320 for an excuse to spend. 1:39:28.439 --> 1:39:30.920 I mean I visit that site every single morning, and 1:39:30.960 --> 1:39:32.960 I'm always like, oh I need this, I need this? 1:39:33.040 --> 1:39:34.679 Do I need it? I kind of want it? 1:39:34.720 --> 1:39:37.439 But there's such there's always a great stuff and it's 1:39:37.439 --> 1:39:39.840 not just like products. Sometimes it's like oh, get a 1:39:39.840 --> 1:39:42.280 free cheeseburger at Burger King today or whatever. So I 1:39:42.280 --> 1:39:44.879 mean there's always like something. Tell me about your newsletter. 1:39:44.880 --> 1:39:48.600 You've got your website, true truetrade dot com. Tell me 1:39:48.600 --> 1:39:50.080 about your newsletter. What do you do on there? 1:39:50.520 --> 1:39:52.120 Yeah, so I have a newsletter as well. 1:39:52.200 --> 1:39:54.800 It goes out a couple times a month, and that's 1:39:55.160 --> 1:39:58.760 lots of savings oriented content there. And then I'm very 1:39:58.840 --> 1:40:02.840 active on Instagram as well, say sharing you know, interviews 1:40:02.920 --> 1:40:06.160 like this, and also information about how to save money, 1:40:06.160 --> 1:40:08.240 little tricks and hacks that I've learned along the way 1:40:08.320 --> 1:40:12.360 on your day to day purchases, holiday shopping, give guides 1:40:12.439 --> 1:40:15.280 my favorite products that I'm trying, and some travel tips 1:40:15.280 --> 1:40:18.120 as well. So lots of money saving content on my Instagram. 1:40:18.200 --> 1:40:22.559 All right, that is true Trey dot com. That's the 1:40:22.560 --> 1:40:26.479 website and Instagram is the same thing, True Trey. So 1:40:27.360 --> 1:40:29.280 Trey Bosh, thanks so much for joining me today. 1:40:29.760 --> 1:40:30.600 Thanks for having me. 1:40:30.760 --> 1:40:32.160 All right, happy shopping. 1:40:32.320 --> 1:40:36.400 Amazon Prime Day coming up that is on October eighth 1:40:36.439 --> 1:40:39.920 and ninth, that is Tuesday and Wednesday. Get those deals 1:40:40.000 --> 1:40:42.479 or get those items in your shopping cart now so 1:40:42.560 --> 1:40:44.040 you can save soon. 1:40:44.320 --> 1:40:45.000 All right, coming up? 1:40:45.080 --> 1:40:48.920 It is the feedback your comments, send emails throughout the 1:40:48.920 --> 1:40:53.240 week to me when we come back. The website for 1:40:53.320 --> 1:40:55.360 the show. By the way, Rich on tech dot TV. 1:40:55.479 --> 1:40:57.360 If you want any of the links I mentioned, just 1:40:57.400 --> 1:40:59.680 hit the light bulb there. This is show number what 1:40:59.720 --> 1:41:02.880 I say, ninety two, so you can find the links there. 1:41:03.040 --> 1:41:07.120 I got an email from Andrea's in Bell Gardens, California. 1:41:08.240 --> 1:41:12.519 Basically he said that his Ticketmaster tickets were stolen out 1:41:12.520 --> 1:41:15.320 of his account, and he wondered if I'd ever heard 1:41:15.360 --> 1:41:19.160 of this, and no, I hadn't. So I reached out 1:41:19.160 --> 1:41:21.200 to Ticketmaster and I said, Hey, what's the deal, and 1:41:21.240 --> 1:41:24.920 they said, yes, this happens. It's not a Ticketmaster hack 1:41:25.040 --> 1:41:28.760 per se. It is a week password, and so typically 1:41:28.800 --> 1:41:31.800 the hackers get in because you either have a week 1:41:31.800 --> 1:41:35.000 password on your ticket Master account or your email account 1:41:35.080 --> 1:41:38.360 or both, and they basically steal the tickets right out 1:41:38.439 --> 1:41:39.040 from under you. 1:41:39.439 --> 1:41:40.360 Now, the good news is. 1:41:40.439 --> 1:41:44.000 Ticketmaster says, because these tickets these days are digital instead 1:41:44.000 --> 1:41:47.559 of paper, they can often recover your tickets for you. 1:41:47.640 --> 1:41:49.479 So if you get in touch with their customer service, 1:41:49.800 --> 1:41:52.559 they can see what happened to these tickets and help 1:41:52.640 --> 1:41:54.400 you get them back. I don't know if that's always 1:41:54.479 --> 1:41:57.719 the case, but Andreas was able to get his ticket 1:41:57.920 --> 1:42:01.400 Hits his tickets back. And if you've got a ticket 1:42:01.400 --> 1:42:04.600 Master account, go on there right now. Make sure you 1:42:04.680 --> 1:42:07.759 have a strong unique password set up on that account 1:42:08.040 --> 1:42:10.439 so that they do not you don't lose your tickets. 1:42:11.479 --> 1:42:13.599 And I also want to mention mobile x this week 1:42:14.040 --> 1:42:16.599 change their calling plans. They've made them a lot better. 1:42:17.040 --> 1:42:20.360 We had the founder of mobile X, Peter Adderton, on 1:42:20.400 --> 1:42:23.040 this show a couple months ago. Mobile x is sort 1:42:23.040 --> 1:42:25.439 of one of these startups. They run on the Verizon network, 1:42:25.479 --> 1:42:28.559 but they've got great plans and now they're even better. 1:42:28.600 --> 1:42:32.200 So you can get unlimited data twenty four dollars eighty 1:42:32.240 --> 1:42:35.040 eight cents a month, you can get ten gigs of 1:42:35.120 --> 1:42:38.200 data for fourteen dollars and eighty eight cents a month, 1:42:38.600 --> 1:42:40.960 and you can get their personalized plan that starts at 1:42:40.960 --> 1:42:44.840 three dollars and forty eight cents a month, So they 1:42:44.439 --> 1:42:47.320 this is big because they really just made a challenge 1:42:47.360 --> 1:42:50.080 to all kind of like these other mv and o's 1:42:50.120 --> 1:42:54.280 out there, like Visible Total and Mint Mobile. And I've 1:42:54.320 --> 1:42:57.000 been testing the Mobile X. It works well. It runs 1:42:57.000 --> 1:42:59.639 on Verizon. I've had no issues. So if you're looking 1:42:59.640 --> 1:43:02.040 for a the inexpensive plan. Again, these are all kind 1:43:02.040 --> 1:43:04.439 of like DIY, so it's not like you can go 1:43:04.439 --> 1:43:06.160 into a store to get help, but they do sell 1:43:06.200 --> 1:43:10.040 them the simcards at Walmart. So Mobile X is the website. 1:43:10.160 --> 1:43:12.360 All right, Let's get to the feedback. These are the emails, 1:43:12.400 --> 1:43:15.240 the comments, the questions. I got so many questions or 1:43:15.320 --> 1:43:18.120 so many emails in response to me talking about budgeting 1:43:18.240 --> 1:43:22.280 last week. Gary and Ranchel Santa Margerita said, Hi, your 1:43:22.320 --> 1:43:24.559 caller asked about an app to check his debit card 1:43:24.600 --> 1:43:27.880 spending quick and we'll let you download transactions and enter 1:43:28.000 --> 1:43:30.559 checks in future purchases to see an AMDIA up to 1:43:30.640 --> 1:43:31.200 date view. 1:43:31.600 --> 1:43:31.920 Thank you. 1:43:32.040 --> 1:43:34.559 Gary Warren writes in Hey, Rich, it's good to hear 1:43:34.600 --> 1:43:37.479 someone else who updates their budget weekly. I haven't found 1:43:37.479 --> 1:43:39.920 a good way to automate the process for my spreadsheet. 1:43:39.920 --> 1:43:42.640 I use one from Vertex forty two. Thanks for all 1:43:42.640 --> 1:43:47.000 the good information you provide. Ken from Lincoln, California said, Hey, Rich, 1:43:47.080 --> 1:43:49.160 though you thought you might have missed a suggestion for 1:43:49.240 --> 1:43:53.240 your personal finance budgeting Quicken. It's been around for years 1:43:53.240 --> 1:43:55.240 on both platforms. It can be as simple or as 1:43:55.320 --> 1:43:57.200 complex as you wish. I've been a happy user for 1:43:57.240 --> 1:43:59.519 as long as I can remember. I am seventy three. 1:44:00.120 --> 1:44:03.600 Thank you, Ken. Sometimes these simplest explanations are right in 1:44:03.600 --> 1:44:06.479 front of me, and I forget. Thomas writes in Rich. 1:44:06.520 --> 1:44:09.000 If you're interested in using a spreadsheet for budgeting, take 1:44:09.000 --> 1:44:12.479 a look at Tiller tillerhq dot com. I move from 1:44:12.520 --> 1:44:14.760 Mint and it does a decent job of pulling in 1:44:14.840 --> 1:44:17.840 data from all of their supported accounts. I check this 1:44:17.920 --> 1:44:21.360 out and basically you do have to pay, but they 1:44:21.400 --> 1:44:24.080 basically will take your transactions from your bank and credit 1:44:24.120 --> 1:44:25.840 card and all that stuff and put them into a 1:44:25.920 --> 1:44:28.720 spreadsheet so that you can move them around and organize them. 1:44:28.760 --> 1:44:32.240 So Tiller HQ t I L L E R HQ. 1:44:32.400 --> 1:44:36.040 I'll put the link on the show notes. Joy from 1:44:36.080 --> 1:44:38.559 Anaheim takes a different approach. I don't understand the need 1:44:38.600 --> 1:44:41.080 for a budgeting app. As a senior on a fixed income. 1:44:41.120 --> 1:44:45.320 I find budgeting necessary and very easy. It's actually something 1:44:45.360 --> 1:44:46.920 I've done for years. I make a list of all 1:44:46.920 --> 1:44:49.760 my expenses, including a weekly allowance, and then total them up. 1:44:50.000 --> 1:44:51.920 They should not exceed my income, but if they do, 1:44:52.040 --> 1:44:54.080 I can see what I can postpone until another month. 1:44:54.479 --> 1:44:57.280 Any discretionary expenses I take out of my weekly income. 1:44:57.520 --> 1:44:59.920 I check my bank balance every other day and record 1:45:00.080 --> 1:45:03.280 all receipts daily. Some things are non negotiable, like rent 1:45:03.280 --> 1:45:06.200 and utility. I subtract any fund spent from my daily 1:45:06.240 --> 1:45:08.960 allowance and write the remaining balance on my calendar. It's 1:45:09.000 --> 1:45:11.720 really very simple, not to go over. An app would 1:45:11.760 --> 1:45:14.439 seem to complicate things. Well, Joy, it sounds like you 1:45:14.520 --> 1:45:18.400 just do what an app would do. But yeah, let's 1:45:18.400 --> 1:45:21.799 see here. Arnold from Rancho Kucamonga writes in with an update, 1:45:21.840 --> 1:45:24.719 Dear Rich, thanks for solving my problem. Ads and video 1:45:24.720 --> 1:45:27.080 games kept popping ads and games kept popping up on 1:45:27.160 --> 1:45:30.920 my Samsung phone, especially interfering with taking pictures and videos. 1:45:30.960 --> 1:45:34.160 Your step by step instructions work worked. Thank you for 1:45:34.240 --> 1:45:38.120 solving what was an incredibly bothersome problem. Take care, Arnold, 1:45:38.200 --> 1:45:41.760 Wow glad to hear that that worked. SONU writes in 1:45:41.760 --> 1:45:44.640 from Las Vegas. Hey, Rich, I'm a North Jersey transplant 1:45:44.680 --> 1:45:46.679 to Vegas for twenty three years. But as you mentioned 1:45:46.680 --> 1:45:49.879 in your last show, which I stream weekly on the podcast, 1:45:49.960 --> 1:45:53.400 you recalled the slider cable boxes. You got me thinking, 1:45:53.720 --> 1:45:55.040 and this is what we use when I was a 1:45:55.120 --> 1:45:57.839 kid in Wayne, New Jersey. I think the cable company 1:45:57.920 --> 1:46:01.040 was Cablevision back then. Thanks for the memories. Yes, the 1:46:01.080 --> 1:46:03.760 slider cable box first one we had in my house, 1:46:03.800 --> 1:46:05.200 and I think it was Cablevision. 1:46:07.040 --> 1:46:07.479 Let's see. 1:46:07.520 --> 1:46:10.280 We got Bob, also from New Jersey. I guess a 1:46:10.280 --> 1:46:12.280 lot of Jersey people like hearing me talk about Jersey. 1:46:13.240 --> 1:46:15.639 Oh my god, mecha magic. I'm driving to the car, 1:46:15.960 --> 1:46:18.439 driving to the gym, and just heard you mentioned mecha magic. 1:46:18.479 --> 1:46:20.960 I would make my mom take me there as a kid, 1:46:21.040 --> 1:46:22.800 as a magic nerd. I think it was an East 1:46:22.800 --> 1:46:24.479 Orange or West Orange. I think I still have a 1:46:24.479 --> 1:46:26.680 little briefcase full of magic tricks back home in the 1:46:26.720 --> 1:46:29.240 attic and New Jersey. That's what I kept mine in 1:46:29.280 --> 1:46:31.439 a little briefcase. I was the amazing rich O. 1:46:31.880 --> 1:46:32.599 That was my name. 1:46:32.840 --> 1:46:36.480 Before I was Rich on Tech, I was rich Oh alisays, 1:46:36.560 --> 1:46:40.000 thank you, rich have a blessed week and enjoy tech day. 1:46:40.160 --> 1:46:42.880 You give so much knowledge. You investigate in detail, giving 1:46:43.200 --> 1:46:46.000 to we the older. We appreciate what you do. Have 1:46:46.040 --> 1:46:49.000 a great day again. Thank you well, Thank you Elise 1:46:49.000 --> 1:46:52.240 for appreciating me. I appreciate you for listening to this show. 1:46:52.680 --> 1:46:54.280 That's going to do it for this episode. You can 1:46:54.320 --> 1:46:56.800 find links to everything I mentioned on the website rich 1:46:56.840 --> 1:46:59.400 on Tech dot TV. Find me on social media. I 1:46:59.439 --> 1:47:02.479 am at rich on Tech. Thank you so much for listening. 1:47:02.520 --> 1:47:04.559 There are so many ways you can spend your time. 1:47:04.720 --> 1:47:07.400 I do appreciate you spending it right here with me. 1:47:07.880 --> 1:47:11.280 Thanks for everyone who makes this show possible. Next week 1:47:11.320 --> 1:47:13.519 we're going to talk about the pros and cons of 1:47:14.360 --> 1:47:15.760 art style TVs. 1:47:15.840 --> 1:47:18.040 I'm rich Demiro. I'll talk to you real soon.