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Speaker 1: Authorities discover the way China might be cyber spying on us,

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Speaker 1: and it is not good. Two major outages in one week.

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Speaker 1: What we know about Verizon and Bank of America's issues.

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Speaker 1: Ring adds a key feature to its cameras, but not

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Speaker 1: to its most popular products. I'll explain, plus your tech

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Speaker 1: questions answered.

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Speaker 2: What is going on? I'm Rich Demiro and this is

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Speaker 2: Rich on Tech.

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Speaker 1: This is the show where I talk about the tech

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Speaker 1: stuff I think you should know about. It's also the

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Speaker 1: place where I answer your questions about technology. I believe

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Speaker 1: that tech should be interesting, useful and fun. All right,

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Speaker 1: let's open up those phone lines at triple a Rich

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Speaker 1: one oh one. That's eight eight eight seven four to two,

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Speaker 1: four to.

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Speaker 2: One zero one.

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Speaker 1: Every time I do that, I just imagine the floodgates

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Speaker 1: opening with Kim standing behind them, just all these calls

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Speaker 1: flowing her way. She will go through them and get

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Speaker 1: you on the air. Here, give me a call. If

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Speaker 1: you have a question about technology. Email is also an option.

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Speaker 1: Just go to Rich on tech dot tv and hit

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Speaker 1: contact up at the top. That's Rich on tech dot TV.

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Speaker 1: Hit contact. You can submit your question there. It will

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Speaker 1: make its way right to my inbox guests. This week,

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Speaker 1: We've got Justin Klosco from Consumer Watchdog. He's gonna talk

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Speaker 1: about tech related privacy concerns and how you can better

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Speaker 1: protect your information. Then later in the show, it is

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Speaker 1: shopping expert Trey baj. She is from truetrade dot com.

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Speaker 1: She's gonna talk all about Amazon Prime Day, and we're

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Speaker 1: gonna have a check in from North Carolina. One of

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Speaker 1: my friends that lives there covers VR for Android Central.

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Speaker 2: He's been on the show before.

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Speaker 1: He is gonna call in and talk about what it's

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Speaker 1: been like in the wake of this hurricane over there,

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Speaker 1: and especially when it comes to technology, it has not

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Speaker 1: been good over there.

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Speaker 2: But let's talk about Prime Day.

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Speaker 1: I'm gonna get to the China spying stuff in the

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Speaker 1: in the next segment that is just wild, but I'll

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Speaker 1: get to that in a moment.

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Speaker 2: But first, let's talk about Prime Day.

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Speaker 1: This is happening this week, and I figured I would

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Speaker 1: share my tried and true ways the way that I

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Speaker 1: shop on Amazon. And I know we're gonna have Trey

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Speaker 1: on later on to talk about her tips and tricks,

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Speaker 1: but these are mine. This is the way I shop

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Speaker 1: on Amazon day in day out year in, year out

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Speaker 1: to make sure that I'm getting the best deals on

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Speaker 1: Prime Day. So Prime Day is happening on Tuesday and Wednesday,

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Speaker 1: October eighth and ninth. Once again, you do have to

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Speaker 1: be a Prime member, So if you're not paying for

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Speaker 1: that Prime membership, you might want to sign up for

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Speaker 1: a free trial if you're going to start your holiday shopping.

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Speaker 1: These deals are exclusive for Prime. And I've noticed that

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Speaker 1: Amazon has started sort of promoting the Prime membership a

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Speaker 1: lot more so when you go on Amazon. I ordered

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Speaker 1: something the other day and it was like, hey, you

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Speaker 1: would have paid ten dollars for shipping if you weren't Prime.

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Speaker 1: And then if you go to your Prime page, if

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Speaker 1: you go to Amazon dot com, let's see Prime, there

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Speaker 1: is a page and it tells you, like how much

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Speaker 1: you've saved on Amazon Prime over the years, which is interesting.

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Speaker 1: So let's see Amazon Prime membership. Let's see. I think

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Speaker 1: there's a here's the stats. I've saved one and twenty

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Speaker 1: eight dollars with Prime. That doesn't sound like that much.

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Speaker 1: I mean how many for oh, for twelve months, Okay,

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Speaker 1: that's that's a lot. I've watched sixty three movies and

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Speaker 1: shows which I don't believe I have. But okay, three

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Speaker 1: hundred and thirty four packages, zero books, that's prime books,

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Speaker 1: and I've listened to five hundred and ninety four songs,

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Speaker 1: so I don't know. I mean, I guess the three

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Speaker 1: hundred and thirty four packages. If you do the math,

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Speaker 1: one hundred and thirty nine dollars for the year divided

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Speaker 1: by three hundred and thirty nine packages, that's forty one

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Speaker 1: cents shipping each package.

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Speaker 2: Wow. Okay, that's when you put it that way.

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Speaker 1: Remember when when shipping actually cost a lot of money,

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Speaker 1: like you would literally pay for postage and handling. And

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Speaker 1: now it's just if you're not getting free shipping, you're like,

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Speaker 1: I'm not ordering from there. I mean, it's very rare

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Speaker 1: that we pay for shipping, but somebody has to pay

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Speaker 1: for it is built into the price of these things,

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Speaker 1: all right. So my first strategy number one, make a

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Speaker 1: gift list now. And by the way, AI is really

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Speaker 1: good for helping you with this. I mentioned a couple

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Speaker 1: of weeks ago is my kid's birthday. We said, hey,

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Speaker 1: give me some ideas for a ten year old for

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Speaker 1: you know, a ten year old boy.

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Speaker 2: And I'm not kidding.

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Speaker 1: We got such great ideas from AI, so lean on

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Speaker 1: AI and the Adobe Insights actually said people are leaning

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Speaker 1: on AI for shopping so much more than ever before.

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Speaker 1: Great way to brainstorm gifts and gift ideas. Review your

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Speaker 1: past purchases. This is one of my best tips because

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Speaker 1: you know, we buy so much stuff on Amazon. Like

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Speaker 1: it's not sexy, but I buy like my filter for

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Speaker 1: my refrigerator, right Like, I buy that on Amazon every

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Speaker 1: six months, never goes on sale. Maybe it's on sale

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Speaker 1: during Prime Day. So go to Amazon up at the top,

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Speaker 1: hit returns and orders, and then buy again. This will

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Speaker 1: give you a list of all of this stuff you

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Speaker 1: have purchased on Amazon, and so you can see like,

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Speaker 1: oh okay, I do need that again. You'll just get

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Speaker 1: ideas for things that you may have purchased in the past.

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Speaker 1: Like we purchase I know again it's silly. These wipes

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Speaker 1: for our shoes that we use. My kids love them.

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Speaker 1: They really clean up. You know what I'm talking about, Bobo.

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Speaker 1: You got to have clean shoes, right, So my kids

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Speaker 1: love them. I love them, and we order them all

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Speaker 1: the time. They may be on sale. So once you

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Speaker 1: have that, you've got your stuff in your cart. Now

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Speaker 1: check your cart. So I don't know about you, but

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Speaker 1: I save a lot of stuff in my Amazon cart

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Speaker 1: for later. Go to your Amazon cart, scroll down to

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Speaker 1: the bottom and see what's in there, and also add

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Speaker 1: stuff in there. So if you want to track the

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Speaker 1: price on things, add it to your cart today. That

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Speaker 1: way you're not scrambling on Tuesday and Wednesday to come

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Speaker 1: up with all the stuff you want to purchase. And

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Speaker 1: then once you do that, watch for early deals. So

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Speaker 1: in the in the sort of days leading up to

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Speaker 1: Prime Day, things go on sale. So just continue, you know,

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Speaker 1: for the next week or so, it's time to visit

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Speaker 1: Amazon and just see what's there, see what's happening that's

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Speaker 1: you know, you never know when you're gonna find something

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Speaker 1: that's that went on sale.

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Speaker 2: And keep in mind this is a two day event.

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Speaker 1: It really lasts in my mind, probably more like four

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Speaker 1: or five days, because if you think about the two

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Speaker 1: days before it, the day after, plus the two days,

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Speaker 1: you know, there is a long swath of time to

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Speaker 1: get those deals. I would say the deals really drop

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Speaker 1: off though after Prime Day, so once it ends, you're

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Speaker 1: not really going to be getting that many deals right

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Speaker 1: after that. So look more in the days leading up

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Speaker 1: to it. Now, here's the most important thing to look for.

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Speaker 1: You have to look for these special Prime Day banners.

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Speaker 1: Don't just look for something that says save eleven percent,

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Speaker 1: save fifteen percent. I'm looking right now at my past purchases,

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Speaker 1: and you see these banners they say Prime Early Deal,

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Speaker 1: limited time deal with Prime, or thirty six percent off

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Speaker 1: or whatever percent off, limited time deal. So right at

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Speaker 1: the top, it's showing me all the stuff I've purchased

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Speaker 1: in the past, Like these these luggage tags that I paid, Well,

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Speaker 1: they're okay, they're not that big of a deal. They're

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Speaker 1: only you're typically eight dollars right now there's seven. But hey,

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Speaker 1: that's a dollar saved. Why not bad example, Let's see

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Speaker 1: these lights that I bought outside typically eighty nine dollars.

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Speaker 1: These are on sale for fifty six. And this even

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Speaker 1: has a countdown ends in four hours. So again that's

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Speaker 1: how you identify the Prime Day deals, these big red

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Speaker 1: banners near the price tags. If you don't see that,

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Speaker 1: it's probably not on sale for Prime. Now, once you

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Speaker 1: find something that you want to purchase, I take the

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Speaker 1: URL and I go to a website called Camel Camel Camel.

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Speaker 1: You pop that URL from Amazon into Camel Camel Camel,

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Speaker 1: and this will give you the price history. So what

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Speaker 1: you're looking for on that price history is to see

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Speaker 1: if the lowest price that they've recorded is lower or

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Speaker 1: higher than the current price. So if the current price

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Speaker 1: on sale is the same or lower than that last

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Speaker 1: previous lowest price on Camel Camel Camel, go ahead and

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Speaker 1: buy it. That means that this is a better deal.

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Speaker 1: So for instance, this TV that I looked up was

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Speaker 1: one hundred and fifty nine dollars. Camel Camel cammell said, Oh,

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Speaker 1: the last cheapest price was one sixty nine, so therefore

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Speaker 1: this is way cheaper, I mean ten dollars cheaper than

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Speaker 1: it's ever been. And that's what you're really looking for

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Speaker 1: because you can't go by the list price on Amazon.

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Speaker 1: The list price means absolutely nothing. That does not mean

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Speaker 1: that this item ever sold at that price. It just

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Speaker 1: means that's the list price. This thing could be on

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Speaker 1: sale all the time, and that's why Camel Camel Camel

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Speaker 1: will help you figure out if it's actually a deal

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Speaker 1: or if it's just you know, the typical price it's

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Speaker 1: always been. Now, if you're looking for deep discounts on

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Speaker 1: Amazon stuff. That's where you're going to find some great

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Speaker 1: stuff like Ring, Kindle, Fire TV, Echo, and euro for

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Speaker 1: the mesh Wi Fi. Those are all going to be

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Speaker 1: on sale. Typically they discount the previous year's products a

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Speaker 1: little bit more than the current stuff, but the current

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Speaker 1: stuff gets discounts as well. Some of the current deals

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Speaker 1: you can get right now Amazon Music Unlimited four months

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Speaker 1: for free, Kindle Unlimited, three months free, Audible if you

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Speaker 1: like to listen to audiobooks. I think I picked up

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Speaker 1: like three months free, but your offer maybe personalized depending

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Speaker 1: on if you subscribe before. And then of course Amazon

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Speaker 1: promising all kinds of deals on all these brands. There's

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Speaker 1: a list of a couple dozen of them, American Girl, bos, Coach, Dice,

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Speaker 1: and Lego, Peloton, Samsung. I've listed them all my website,

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Speaker 1: and what I did for you is actually link them

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Speaker 1: all up because Amazon doesn't give you like a list

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Speaker 1: plus the links. So what I do is I go

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Speaker 1: through and I link them all up so that you

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Speaker 1: can click if you want something from Bos, you can

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Speaker 1: click that link and see what's on sale instantly from Bos.

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Speaker 1: And so I've done that with all of the different brands.

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Speaker 1: Then of course I put things that I like in

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Speaker 1: there as well, So you can check that all out.

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Speaker 1: That's all on my website, rich on tech dot TV,

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Speaker 1: and it's basically a big banner there that says Prime Day,

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Speaker 1: So check it out and if you need the thirty

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Speaker 1: day free trial access that is available as well. So

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Speaker 1: my advice for Prime Day, don't just spend money like

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Speaker 1: no reason. Go in with a plan and you can

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Speaker 1: actually save money on the things that you actually need

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Speaker 1: and actually want and actually want a gift throughout the holidays.

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Speaker 1: By the way, this week, I mentioned last week on

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Speaker 1: my Instagram was sort of knocked by Instagram. Well this

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Speaker 1: week they actually shut down my account completely for a while.

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Speaker 1: That means I lost all my posts, all my followers,

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Speaker 1: all my account access. It was suspended. I logged on

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Speaker 1: and said, your account is suspended and you can appeal this,

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Speaker 1: but if you appeal and lose, we delete your account

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Speaker 1: and you can never come back. And I said what,

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Speaker 1: And so I tweeted about this. I went on X

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Speaker 1: and I said, hey, here's my story, Like, what the heck?

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Speaker 1: I know I made fun of Meta last week in

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Speaker 1: this show, but come on, does somebody really get mad

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Speaker 1: there and delete my account.

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Speaker 2: Well, it turns out I don't know.

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Speaker 1: All I know is that a Meta spokesperson replied to

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Speaker 1: my tweet and said, hey, this was a mistake.

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Speaker 2: Your account was back now.

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Speaker 1: I think that seems kind of fishy, seems kind of

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Speaker 1: odd that all of a sudden, after I got this

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Speaker 1: knock on my account last week, the day or a

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Speaker 1: couple days later, after I make fun of Meta, they

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Speaker 1: close my account and say I'm suspended, like for no reason.

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Speaker 1: It said copyright or something like give me a break.

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Speaker 1: So long story short. At first, I was like, Oh,

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Speaker 1: I am relieved of posting of stories, of making reels

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Speaker 1: of all this social media stuff, like life is so

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Speaker 1: free right now. And then I was like, it's also

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Speaker 1: kind of sad that I lost one hundred and seventy

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Speaker 1: thousand people there that I talked to on a daily basis. Anyway,

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Speaker 1: I have my account back at rich on Tech, So

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Speaker 1: I am there. Let's hope that there are no more

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Speaker 1: quote unquote mistakes with my Instagram. All right, eight A

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Speaker 1: eight rich one oh one eight eight eight seven four

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Speaker 1: to two four one zero one. Give me a call

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Speaker 1: if you have a question about technology. My name is

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Speaker 1: rich Damiro and you are listening to rich on Tech.

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Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging

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Speaker 1: out with you talking technology at triple eight Rich one

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Speaker 1: oh one. That's eight eight eight seven four to two

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Speaker 1: four one zero one. The website for the show rich

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Speaker 1: on Tech dot tv. If you want to link to

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Speaker 1: something I mentioned, hit the light bulb up at the

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Speaker 1: top of the show and you can get links there.

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Speaker 1: This is show number ninety two. Marta wrote in on email, Hey, Rich,

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Speaker 1: I would like to say you are such a great

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Speaker 1: informative person with great phone etiquette.

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Speaker 2: Thanks for this great show.

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Speaker 1: My question, I'm interested in perching a good purchasing a

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Speaker 1: good router for my place, which at the moment is

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Speaker 1: twelve hundred square feet.

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Speaker 2: Much appreciated.

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Speaker 1: I would say Eerro is gonna be your best bet,

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Speaker 1: and it's gonna be on sale right now during the

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Speaker 1: prime day.

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Speaker 2: So check out ero E E r O. That's what

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Speaker 2: I use. I've used for many years.

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Speaker 1: It works, it works well, and I don't think you

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Speaker 1: need like the latest version. I just think like one

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Speaker 1: to two nodes.

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Speaker 2: Would probably be the best of the just the standard

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Speaker 2: one I think is on sale already, so E E

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Speaker 2: R O on Amazon Marta and thanks for the kind

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Speaker 2: words there.

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Speaker 1: All right, let's go to Linda in Seal Beach. Linda,

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Speaker 1: you're on with Rich.

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Speaker 3: All Rich, there's a good chance that my iPhone fifteen

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Speaker 3: is jail broken. I am looking for a solution. I

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Speaker 3: have called different companies online and all that take care

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Speaker 3: of our companies.

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Speaker 4: Where can I go.

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Speaker 3: To find an individual? I'm not being successful?

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Speaker 2: What do you want? I mean, how did this get

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Speaker 2: jail broken?

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Speaker 4: And there's a neighbor.

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Speaker 2: And he had access or they had access to your phone?

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Speaker 4: Yes?

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Speaker 3: They yes, they had access to all of my I

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Speaker 3: was broken into.

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Speaker 4: My home and.

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Speaker 3: They got all my information and my passwords. And I

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Speaker 3: have changed my password on my iPhone about ten times.

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Speaker 3: I'm just what do I do next? I purchased a

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Speaker 3: new I've even just a new iPhone. I kept my

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Speaker 3: old email address Apple had told me to. When they

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Speaker 3: recovered it, they had me go back to my old

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Speaker 3: email caudebt.

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Speaker 1: Okay, well, I've also did How did he get into

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Speaker 1: the phone? How did he did he have your past

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Speaker 1: code as well?

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Speaker 4: Yes?

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Speaker 2: Wow, so did you have that written down somewhere? I?

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Speaker 3: Yes, I did, Okay, I did.

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Speaker 1: And so what is your phone doing that you believe

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Speaker 1: that this person still has access to it?

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Speaker 3: I am I am having some way somehow. One example

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Speaker 3: is my Apple I D password. The app drop Box

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Speaker 3: was added to my Apple I D password where you

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Speaker 3: go into sign into your Apple IP. I have had

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Speaker 3: files downloaded off of my phone into drop Box. I

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Speaker 3: only used drop Box perhaps two times, and that was

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Speaker 3: in twenty twenty when I sold property.

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Speaker 1: Oh wow, Well, so there's a couple of things you

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Speaker 1: can do. Number one, you you should be able just

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Speaker 1: to literally recover your phone through your computer. You just

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Speaker 1: fully restore it and that will that will format it

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Speaker 1: and put fresh software back on it. So if you

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Speaker 1: if you look up factory restore iPhone.

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Speaker 3: Uh, factory reset and that is.

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Speaker 1: What not reset have. This is a restore. This is

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Speaker 1: a reset just resets the software that's on there. Restore

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Speaker 1: means you're connecting your phone to a computer and it's

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Speaker 1: actually going to put a new copy of the operating

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Speaker 1: system on your phone. That's what you need to get

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Speaker 1: rid of this. Uh this jail break, Now, to jail

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Speaker 1: break a phone is it's quite involved and I'm not

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Speaker 1: sure what the end game here is with this. Person.

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Speaker 1: But no matter what, you need to change your passwords.

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Speaker 1: You need to set up two factor authentication, and you

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Speaker 1: start by going into your Email account changing that password,

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Speaker 1: enabling two factor authentication. Then you go into your Apple

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Speaker 1: account and you change your password and you enable two

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Speaker 1: factor authentication. Those are the two things you need to

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Speaker 1: do immediately to get this person to not have access

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Speaker 1: to your account. Then you got to take your phone.

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Speaker 1: You got to factory restore it with a computer, and

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Speaker 1: that's going to be the way that you get this

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Speaker 1: phone erased and formatted and reset back to factory. I

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Speaker 1: would bring it to an Apple store as well, just

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Speaker 1: to make sure that everything is on the up and up.

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Speaker 1: You can also take it to a place like you

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Speaker 1: break I Fixed. They will do a free diagnostic. You

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Speaker 1: can also scan it if you want to see if

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Speaker 1: this thing has spyware on it, the webs the software

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Speaker 1: I amazing. We'll actually scan it for popular U spyware,

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Speaker 1: which is Pegasus, Predator, King's Pawn and Operation Triangulation. So

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Speaker 1: those are the steps I would take, Linda, and reclaim

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Speaker 1: your privacy, reclaim your phone, and get a password manager.

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Speaker 1: Start putting stuff in there instead of writing it down

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Speaker 1: because you saw what happened. Someone got in and got

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Speaker 1: access to everything. Coming up, I'll tell you how China

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Speaker 1: might be having access to the US information right here.

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Speaker 1: Welcome back to Rich on Tech. Rich DeMuro here hanging

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Speaker 1: out with you, talking technology at Triple eight Rich one

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Speaker 1: oh one eight eight eight seven four to two four

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Speaker 1: one zero one. A little bit of trivia.

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Speaker 2: Did you know?

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Speaker 1: This was the very first music video to ever air

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Speaker 1: on MTV and very obviously it makes sense video killed

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Speaker 1: the radio star because the MTV kind of changed everything

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Speaker 1: when it came to music.

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Speaker 2: I really did. Welcome back to the show. I'll get

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Speaker 2: to your calls in just a moment. What but don't

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Speaker 2: play music videos anymore? So they killed them? Yeah, I

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Speaker 2: don't even think.

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Speaker 1: Yeah, you could actually watch like the old school MTV

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Speaker 1: like they have it like on those streaming networks and

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Speaker 1: like it's just it's so weird to see. But yeah,

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Speaker 1: you used to sit down and just watch music videos.

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Speaker 1: Now of course it's YouTube and you know, Vivo and

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Speaker 1: all that stuff. So this is kind of a big

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Speaker 1: story out of the Wall Street Journal. This China linked

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Speaker 1: hacking group called salt Typhoon breached the networks of major

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Speaker 1: US telecom providers like Verizon AT and T in Lumen.

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Speaker 1: So what they did was they took advantage of the

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Speaker 1: back doors that these providers have built in for court orders.

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Speaker 1: So if they needed to wiretap someone in the US,

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Speaker 1: you know, I apparently they have a way to do

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Speaker 1: that on all of our networks, and China somehow figured

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Speaker 1: out a way into that, which means of Internet traffic

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Speaker 1: from businesses and millions of American consumers is potentially exposed here.

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Speaker 2: What does that mean.

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Speaker 1: It means all the stuff that's flowing on the Internet

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Speaker 1: China could have seen. That's really bad, I mean really bad.

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Speaker 1: This is the reason why encryption is really important. This

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Speaker 1: is the reason why back doors are really bad, because

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Speaker 1: you can't have a back door to a system that

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Speaker 1: only the good people can access. And who's good? I

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Speaker 1: mean really, who wants that at all? If you think

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Speaker 1: your transmissions are private and they're not scary. So we

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Speaker 1: don't know what the full extent of this breach is.

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Speaker 1: We just know that it's really bad. I mean, this

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Speaker 1: is bad. The fact that they are tapping our systems

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Speaker 1: that we have here in the US, that you know,

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Speaker 1: depending on where you believe, should we have those are not.

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Speaker 1: This is not a good thing. So again, encrypted, encrypted, encrypted.

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Speaker 1: This is why Apple has been so hip with encryption

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Speaker 1: and making sure your device is encrypted, and Android is

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Speaker 1: getting more private and more encrypted. But it calls into

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Speaker 1: a lot of questions like you know, using a VPN

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Speaker 1: does that help? Using an app like Signal does that help?

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Speaker 1: You know, we just had this change over to RCS,

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00:20:21,880 --> 00:20:26,640
Speaker 1: which is Rich Communication Services. So typically I message is encrypted,

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00:20:26,720 --> 00:20:29,639
Speaker 1: so if you're texting someone, I message is encrypted. We

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00:20:29,760 --> 00:20:33,360
Speaker 1: just saw WhatsApp they are encrypted. But we also saw

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Speaker 1: all these all these big providers in the US are

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Speaker 1: moving to encryption. Whether they have a backdoor sometimes you know,

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00:20:39,240 --> 00:20:41,840
Speaker 1: they don't necessarily tell us. But this is you know,

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Speaker 1: news to me that all these major companies, Verizon, AT

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Speaker 1: and T. You know, back in the day it was

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Speaker 1: just phone lines. They are very easy to wiretap, but

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Speaker 1: once you get into these networks that are transmitting data packets,

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Speaker 1: it's a lot tougher to sniff out unless it's unencrypted

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Speaker 1: and unless there's a back door. And clearly that was

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Speaker 1: taking advance of it in a big way. That is

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Speaker 1: something to watch. Let's go to Gary and Laguda Noguel. Gary,

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Speaker 1: you're on with Rich.

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Speaker 5: Yes, Rich, have another cell phone question for you here. Sure,

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00:21:12,960 --> 00:21:15,600
Speaker 5: now I'm considering getting the new phone. And see when

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Speaker 5: I called you. I have my Samsung Galaxy STMNY. I

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Speaker 5: love the size of the phone, and it works good

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Speaker 5: with a Hoverizon when I'm mountain in the desert and

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Speaker 5: up in the mountains. It works good around my house here,

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Speaker 5: it doesn't where I live. I live in Team Mobile zone.

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Speaker 5: Mayos say, And I want to ask you, now, how

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Speaker 5: are these phones that I've seen that had dual SIM cards?

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00:21:40,520 --> 00:21:43,680
Speaker 5: Are they worth purchasing or not? I mean, and how

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Speaker 5: does the dual SIM work?

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Speaker 6: Uh?

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00:21:46,520 --> 00:21:49,400
Speaker 1: Yeah, So, I mean you would basically need to purchase

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Speaker 1: a SIM a plan from two providers, and you can

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Speaker 1: install both those providers on your phone, and then you

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Speaker 1: can actually use both of those providers at the same time.

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Speaker 1: You can have the both active. Someone texts you on

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Speaker 1: the T Mobile line, it'll come through. If someone texts

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Speaker 1: you on the Verizon line, it'll come through. You can

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Speaker 1: decide which one's your primary so you can say, like,

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Speaker 1: I want to use this as my primary line, so

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Speaker 1: when you start composing a text, it will go from

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Speaker 1: that line. You can decide which one uses data, you

438
00:22:17,920 --> 00:22:19,600
Speaker 1: can have them both use data. I mean, there's a

439
00:22:19,600 --> 00:22:22,119
Speaker 1: lot of options when you're talking about e SIMS, and

440
00:22:22,240 --> 00:22:26,199
Speaker 1: almost every modern smartphone at this point supports multiple SIM cards.

441
00:22:26,240 --> 00:22:30,120
Speaker 1: So whether that's the Pixel, the Samsung, or the iPhone,

442
00:22:30,160 --> 00:22:32,919
Speaker 1: you can install and use multiple SIMS on most of

443
00:22:32,960 --> 00:22:36,760
Speaker 1: those devices, no problem. But I will tell you, I

444
00:22:36,800 --> 00:22:39,960
Speaker 1: think this is expensive. I think that it's a little

445
00:22:40,359 --> 00:22:43,840
Speaker 1: of a solution. But if you were using Verizon as

446
00:22:43,880 --> 00:22:46,320
Speaker 1: your primary SIM most of the time, and then when

447
00:22:46,320 --> 00:22:49,080
Speaker 1: you go home, you've got T Mobile, you know, have

448
00:22:49,200 --> 00:22:51,840
Speaker 1: it used that, it's kind of going to get see

449
00:22:52,119 --> 00:22:59,159
Speaker 1: So I why not just use Wi Fi calling when

450
00:22:59,200 --> 00:23:02,320
Speaker 1: you're home? I mean, if it's when you're out and

451
00:23:02,359 --> 00:23:04,719
Speaker 1: about in the area and it doesn't work, you know,

452
00:23:04,760 --> 00:23:06,199
Speaker 1: but the Wi Fi calling in your house is going

453
00:23:06,240 --> 00:23:08,400
Speaker 1: to work just fine. The other thing I would look

454
00:23:08,440 --> 00:23:14,240
Speaker 1: into there is a carrier called Red Pocket Red Pocket

455
00:23:14,960 --> 00:23:19,880
Speaker 1: and they actually have this feature that lets you switch

456
00:23:20,119 --> 00:23:24,840
Speaker 1: between the three networks, so they call it Coverage Genius,

457
00:23:25,520 --> 00:23:28,960
Speaker 1: and they operate on all three networks and you can

458
00:23:29,040 --> 00:23:30,320
Speaker 1: choose your network.

459
00:23:29,960 --> 00:23:31,000
Speaker 2: Based on your needs.

460
00:23:31,640 --> 00:23:34,520
Speaker 1: So whether you want better coverage in your current location,

461
00:23:34,640 --> 00:23:37,960
Speaker 1: whether you're traveling, whether you're moving and I'm looking at

462
00:23:38,040 --> 00:23:41,920
Speaker 1: how this works, and it says you can change networks

463
00:23:41,960 --> 00:23:44,000
Speaker 1: if you need to improve your coverage, have a new device,

464
00:23:44,040 --> 00:23:47,000
Speaker 1: you're just trying to find the right fit, so you

465
00:23:47,600 --> 00:23:51,600
Speaker 1: download this coverage Genius tool to switch your ESUM from

466
00:23:51,600 --> 00:23:57,040
Speaker 1: one network to another, keeping your number functional. So I

467
00:23:57,080 --> 00:23:59,560
Speaker 1: don't know, that does not sound like something that you

468
00:23:59,600 --> 00:24:02,760
Speaker 1: want to do like every day. It more sounds like

469
00:24:03,040 --> 00:24:06,520
Speaker 1: you can switch networks if you go to a different

470
00:24:06,560 --> 00:24:08,639
Speaker 1: area that has no signal, and it takes a little

471
00:24:08,640 --> 00:24:11,480
Speaker 1: bit to do this, but it doesn't sound like something

472
00:24:11,520 --> 00:24:17,639
Speaker 1: that's automatic. So I'd probably gary recommend number one just

473
00:24:17,720 --> 00:24:20,760
Speaker 1: using Wi Fi calling when you're home and if you're

474
00:24:20,760 --> 00:24:23,399
Speaker 1: out and about, and you'd you know, I guess the

475
00:24:23,440 --> 00:24:25,240
Speaker 1: main thing what it comes down to is I always

476
00:24:25,280 --> 00:24:28,000
Speaker 1: tell people to find a carrier that works where you

477
00:24:28,040 --> 00:24:32,760
Speaker 1: live and where you work. So if you're talking about

478
00:24:32,840 --> 00:24:36,119
Speaker 1: you know where you live is T Mobile, I'd probably

479
00:24:36,160 --> 00:24:38,320
Speaker 1: go with T Mobile, and then when you're out and about,

480
00:24:38,440 --> 00:24:43,080
Speaker 1: just use T Mobile. I know Verizon is a great network,

481
00:24:43,119 --> 00:24:45,280
Speaker 1: you want to be on it, but I think it's

482
00:24:45,400 --> 00:24:47,520
Speaker 1: very important to have a network that works where you

483
00:24:47,560 --> 00:24:49,840
Speaker 1: live and the other way you can do it is.

484
00:24:49,880 --> 00:24:50,560
Speaker 2: You can flip it.

485
00:24:50,640 --> 00:24:53,640
Speaker 1: You can still stand Verizon and just use the Wi

486
00:24:53,640 --> 00:24:56,359
Speaker 1: Fi calling when you're home, but that's not as clean

487
00:24:57,440 --> 00:25:01,040
Speaker 1: as as doing it the other way. So hope that helps.

488
00:25:01,040 --> 00:25:04,440
Speaker 1: Gary appreciate it. Thanks so much for the call.

489
00:25:04,520 --> 00:25:07,960
Speaker 2: Today. Let's go to Brian and Murrietta. Brian, you're on

490
00:25:08,080 --> 00:25:08,400
Speaker 2: with Rich.

491
00:25:09,400 --> 00:25:09,960
Speaker 7: Good morning.

492
00:25:11,160 --> 00:25:12,560
Speaker 8: I'm trying to help a friend of mine.

493
00:25:12,720 --> 00:25:16,600
Speaker 9: She does door Dash, and the way I understand is

494
00:25:16,720 --> 00:25:20,160
Speaker 9: that the higher the level you are and the percentage

495
00:25:20,200 --> 00:25:24,680
Speaker 9: of completion, the more orders you're going to get. She's

496
00:25:24,720 --> 00:25:28,120
Speaker 9: at the highest I guess the level of platinum, and

497
00:25:28,160 --> 00:25:32,800
Speaker 9: her percentage of completion is like the ninety nile, so

498
00:25:32,800 --> 00:25:33,840
Speaker 9: she shouldn't getting.

499
00:25:33,640 --> 00:25:37,800
Speaker 4: More orders, but especially during peak time.

500
00:25:37,640 --> 00:25:38,480
Speaker 8: And things like that.

501
00:25:39,080 --> 00:25:41,640
Speaker 10: She could be at the restaurant.

502
00:25:41,320 --> 00:25:47,000
Speaker 11: In the store, but the software, the door Dash program

503
00:25:47,080 --> 00:25:49,960
Speaker 11: will give to somebody that's further away. And I was

504
00:25:50,000 --> 00:25:51,840
Speaker 11: trying to help her figure her eyes and I wonder

505
00:25:51,880 --> 00:25:53,160
Speaker 11: one and DoorDash.

506
00:25:52,720 --> 00:25:55,040
Speaker 9: Can't figure it out either while somebody else is getting

507
00:25:55,040 --> 00:25:55,720
Speaker 9: it further away.

508
00:25:55,760 --> 00:25:59,200
Speaker 12: And she's at that level, and I think she's at

509
00:25:59,240 --> 00:26:00,120
Speaker 12: the store.

510
00:26:00,400 --> 00:26:02,879
Speaker 11: Because boot it off, because somebody else is going to

511
00:26:02,920 --> 00:26:06,480
Speaker 11: prioritize and then my other question is twofold, is that

512
00:26:06,920 --> 00:26:10,080
Speaker 11: if if she decided, okay, I suggest her to go

513
00:26:10,200 --> 00:26:13,560
Speaker 11: to Varizon, don't go to Visible or Total, go to Verizon.

514
00:26:14,840 --> 00:26:18,919
Speaker 11: Having the Ultimate on the Minute Plus which has the

515
00:26:19,000 --> 00:26:22,399
Speaker 11: five G Ultimate wide band versus just the five G

516
00:26:23,480 --> 00:26:25,400
Speaker 11: doesn't make it any think that'll make a.

517
00:26:25,359 --> 00:26:28,760
Speaker 12: Difference as far as being on the network.

518
00:26:28,880 --> 00:26:32,600
Speaker 10: And maybe they're they're just recognizing that she's there and

519
00:26:32,680 --> 00:26:36,399
Speaker 10: she's going to get that order. The difference between the

520
00:26:36,440 --> 00:26:39,359
Speaker 10: alter all the why versus the G and the just

521
00:26:39,480 --> 00:26:40,199
Speaker 10: regular G.

522
00:26:40,680 --> 00:26:44,240
Speaker 2: What signal is she? What signal is she on? What? What?

523
00:26:44,240 --> 00:26:44,879
Speaker 2: What carrier?

524
00:26:46,520 --> 00:26:46,840
Speaker 13: Uh?

525
00:26:46,960 --> 00:26:50,320
Speaker 9: It's it's kind of like like Total or Visible?

526
00:26:50,520 --> 00:26:51,359
Speaker 7: What was like?

527
00:26:51,480 --> 00:26:54,280
Speaker 1: So she is on T Mobile? Okay, she is on

528
00:26:54,320 --> 00:26:57,760
Speaker 1: an MV and L, So that could be it. I

529
00:26:57,800 --> 00:27:01,120
Speaker 1: don't think that's it. I think that these systems look

530
00:27:01,200 --> 00:27:03,400
Speaker 1: at the location of your phone and they take into

531
00:27:03,400 --> 00:27:07,080
Speaker 1: account a lot of different algorithms. So again I don't

532
00:27:07,080 --> 00:27:10,720
Speaker 1: know if it's like strictly that it doesn't know she's there.

533
00:27:10,760 --> 00:27:13,720
Speaker 1: But what I would recommend is for sure looking in

534
00:27:13,760 --> 00:27:16,520
Speaker 1: your door dash app and making sure the location permission

535
00:27:16,560 --> 00:27:19,000
Speaker 1: is set to all the time and not just when

536
00:27:19,119 --> 00:27:21,080
Speaker 1: using the app. That's the number one thing. You want

537
00:27:21,080 --> 00:27:25,000
Speaker 1: to make sure that it has access to your location

538
00:27:25,200 --> 00:27:29,359
Speaker 1: the entire time. And then when it comes to cellular,

539
00:27:30,080 --> 00:27:33,680
Speaker 1: I mean, you know five G ultra wideband. Yes, that's

540
00:27:33,720 --> 00:27:36,240
Speaker 1: going to be your absolute best signal and you're going

541
00:27:36,320 --> 00:27:38,520
Speaker 1: to get deprioritized the least if you're on one of

542
00:27:38,560 --> 00:27:42,160
Speaker 1: the big unlimited plans. But I don't think that's contributing

543
00:27:42,200 --> 00:27:44,639
Speaker 1: to it. I would say tell her to turn her

544
00:27:44,640 --> 00:27:46,720
Speaker 1: Wi Fi off and make sure that she's on a

545
00:27:46,760 --> 00:27:50,640
Speaker 1: cellular signal so that way it's always finding because sometimes

546
00:27:50,640 --> 00:27:53,600
Speaker 1: your phone gets caught in this weird dead zone of

547
00:27:53,800 --> 00:27:58,040
Speaker 1: it's like Wi Fi cellular, Wi Fi cellular. That's what

548
00:27:58,080 --> 00:28:00,760
Speaker 1: I would do first off, before spending more money. This

549
00:28:01,080 --> 00:28:07,359
Speaker 1: is rich on Tech. Welcome back to rich on Tech.

550
00:28:07,440 --> 00:28:10,679
Speaker 1: Rich Demiro here hanging out with you, talking technology. The

551
00:28:10,720 --> 00:28:13,520
Speaker 1: phone line for the show is eight eight eight rich

552
00:28:13,760 --> 00:28:17,000
Speaker 1: one oh one. That's eight eight eight seven four to

553
00:28:17,000 --> 00:28:19,000
Speaker 1: two four one zero one. Give me a call if

554
00:28:19,000 --> 00:28:22,200
Speaker 1: you have a question about technology, something bugging you. Maybe

555
00:28:22,200 --> 00:28:24,119
Speaker 1: you found a great app you want to share with everyone.

556
00:28:24,160 --> 00:28:26,879
Speaker 1: I don't know whatever it is. Kim will take it

557
00:28:26,960 --> 00:28:31,120
Speaker 1: and get you on the show if possible. Let's see

558
00:28:31,480 --> 00:28:35,480
Speaker 1: website for the show Rich on tech dot TV. A

559
00:28:35,560 --> 00:28:38,400
Speaker 1: couple things you can do there. You can sign up

560
00:28:38,400 --> 00:28:40,920
Speaker 1: for my newsletter. You can send me an email just

561
00:28:41,000 --> 00:28:45,280
Speaker 1: hit contact, or you can hit the light bulb icon

562
00:28:45,560 --> 00:28:48,280
Speaker 1: for show notes. So anything I mentioned here in the

563
00:28:48,280 --> 00:28:51,320
Speaker 1: show notes, I will put there where the light bulb is.

564
00:28:51,720 --> 00:28:54,640
Speaker 1: And also on the front page is the Amazon Prime

565
00:28:55,240 --> 00:28:57,160
Speaker 1: Big Day Deals. What you need to know, I've got

566
00:28:57,200 --> 00:28:59,800
Speaker 1: all my tips and tricks for that. Let's go to

567
00:29:00,320 --> 00:29:03,560
Speaker 1: Diana and towards California. Diana, you're on with Rich.

568
00:29:04,560 --> 00:29:06,720
Speaker 13: Hi, Rich, thank you for taking my call.

569
00:29:07,080 --> 00:29:08,840
Speaker 2: Absolutely what can I help you with?

570
00:29:09,760 --> 00:29:12,400
Speaker 13: Yes, I need your help with. A few days ago,

571
00:29:12,520 --> 00:29:18,680
Speaker 13: my dad was powering up his Windows laptop and then

572
00:29:19,160 --> 00:29:22,720
Speaker 13: he got d like a pop up or a screen

573
00:29:23,280 --> 00:29:27,040
Speaker 13: that was sounded like it must have covered his whole screen.

574
00:29:27,120 --> 00:29:31,920
Speaker 13: That was selling my subscription to Microsoft to be sixty five.

575
00:29:32,040 --> 00:29:35,560
Speaker 13: So he didn't really understand fully and he does not

576
00:29:35,760 --> 00:29:38,680
Speaker 13: need Microsoft through sixty five, but he went ahead and

577
00:29:39,760 --> 00:29:43,040
Speaker 13: it's a subscription to get it off his screen.

578
00:29:43,520 --> 00:29:45,880
Speaker 2: And so, uh, that's why they do that.

579
00:29:45,960 --> 00:29:48,760
Speaker 1: By the way, I've set up many Microsoft computers. It's

580
00:29:48,800 --> 00:29:52,000
Speaker 1: basically it looks like you're just saying yes, yes, yes, yes,

581
00:29:52,080 --> 00:29:54,600
Speaker 1: yes to all the different things, but like actually subscribing

582
00:29:54,640 --> 00:29:55,360
Speaker 1: you to stuff.

583
00:29:55,640 --> 00:29:57,840
Speaker 13: Yeah, and he does not know how to like get

584
00:29:57,880 --> 00:30:01,880
Speaker 13: out of those screens or those windows. But anyway, so

585
00:30:01,960 --> 00:30:05,600
Speaker 13: he ended up ultimately actually subscribing and giving him his

586
00:30:05,680 --> 00:30:08,640
Speaker 13: credit card number, and thank goodness, it wasn't a stam.

587
00:30:08,640 --> 00:30:12,440
Speaker 13: It appears to be legitimately from Microsoft. So he received

588
00:30:12,440 --> 00:30:15,560
Speaker 13: his you know, acknowledgment or a welcome email, but they

589
00:30:15,560 --> 00:30:18,760
Speaker 13: do not have any information on how to cancel, and

590
00:30:19,040 --> 00:30:24,520
Speaker 13: so it just has a link to activate. And I'm

591
00:30:24,560 --> 00:30:26,840
Speaker 13: not even sure if he has a Microsoft account, so

592
00:30:26,880 --> 00:30:29,560
Speaker 13: I'm not sure what's the best and quickest way to

593
00:30:29,760 --> 00:30:32,160
Speaker 13: cancel out of this subscription.

594
00:30:32,960 --> 00:30:36,360
Speaker 1: Well, he must have a Microsoft account because he must

595
00:30:36,360 --> 00:30:38,120
Speaker 1: have set it up or signed in with it. Because

596
00:30:38,160 --> 00:30:41,360
Speaker 1: typically on the Windows computers, I'm guessing he got an

597
00:30:41,480 --> 00:30:44,520
Speaker 1: update to Windows and that's what happened when it usually

598
00:30:44,520 --> 00:30:46,400
Speaker 1: when it gets a big update, it like tries to

599
00:30:46,400 --> 00:30:47,640
Speaker 1: get you to sign up for all this stuff.

600
00:30:47,640 --> 00:30:49,120
Speaker 2: Again, is that what happened? Or do you get a

601
00:30:49,160 --> 00:30:49,640
Speaker 2: new computer?

602
00:30:50,680 --> 00:30:54,040
Speaker 13: Yeah, it was an older laptop, but I wasn't there

603
00:30:54,120 --> 00:30:56,320
Speaker 13: when it happened, so he only describes it as he

604
00:30:56,440 --> 00:31:00,440
Speaker 13: was turning on the computer and the screen came up.

605
00:31:02,240 --> 00:31:05,000
Speaker 13: I was chasing Microsoft through sixty five and it sounded

606
00:31:05,080 --> 00:31:07,760
Speaker 13: like it you didn't really know how to get out

607
00:31:07,760 --> 00:31:07,960
Speaker 13: of that.

608
00:31:08,160 --> 00:31:08,360
Speaker 2: Yeah.

609
00:31:08,440 --> 00:31:11,480
Speaker 1: So typically it's when you get a big update on

610
00:31:11,520 --> 00:31:14,200
Speaker 1: these computers. They they always go through this flow of like,

611
00:31:14,280 --> 00:31:16,600
Speaker 1: let's set up your new computer, and then they try

612
00:31:16,600 --> 00:31:18,600
Speaker 1: to get you to switch to Edge and they try

613
00:31:18,600 --> 00:31:20,800
Speaker 1: to get you to resubscribe to one Drive and all

614
00:31:20,840 --> 00:31:23,320
Speaker 1: this stuff. So it's pretty innocent what happened to him.

615
00:31:23,600 --> 00:31:26,640
Speaker 1: I would call this a dark pattern, which basically it

616
00:31:26,680 --> 00:31:28,960
Speaker 1: looks like you're doing one thing, but Microsoft is sort

617
00:31:28,960 --> 00:31:31,920
Speaker 1: of tricking you into doing another thing, which is the subscription.

618
00:31:32,480 --> 00:31:35,479
Speaker 1: If you read really carefully, obviously you would notice it.

619
00:31:35,520 --> 00:31:37,000
Speaker 2: But they hope that nine.

620
00:31:36,880 --> 00:31:39,320
Speaker 1: Out of ten people don't really read these things very closely.

621
00:31:39,400 --> 00:31:41,360
Speaker 1: They just click yes, yes, yes, yes, yes, and there

622
00:31:41,440 --> 00:31:43,800
Speaker 1: you go, or they think that they need it.

623
00:31:43,880 --> 00:31:46,640
Speaker 13: So the good news is he would have been forced

624
00:31:46,640 --> 00:31:49,440
Speaker 13: to create a Microsoft account if you didn't already have one.

625
00:31:49,480 --> 00:31:51,200
Speaker 12: Oh yeah, to purchase this.

626
00:31:51,600 --> 00:31:53,720
Speaker 2: Yeah, it's a link to an account.

627
00:31:53,760 --> 00:31:57,040
Speaker 1: So the good news is I subscribe and cancel Microsoft

628
00:31:57,080 --> 00:32:01,240
Speaker 1: stuff all the time, especially Xbox Live because they're always

629
00:32:01,280 --> 00:32:03,440
Speaker 1: sending me a notification that says, hey, take a free month,

630
00:32:03,440 --> 00:32:07,040
Speaker 1: and I'm like sure, So it is very easy, very straightforward.

631
00:32:07,080 --> 00:32:10,480
Speaker 1: The good news about reputable companies and big companies is

632
00:32:10,520 --> 00:32:12,680
Speaker 1: that they do make it easy to cancel their subscription.

633
00:32:12,840 --> 00:32:16,000
Speaker 1: So the thing you want to do is log into

634
00:32:16,000 --> 00:32:18,560
Speaker 1: his account, his Microsoft account. You're gonna have to obviously

635
00:32:18,600 --> 00:32:20,320
Speaker 1: if he has an email address. I'm sure he only

636
00:32:20,360 --> 00:32:22,000
Speaker 1: has one or two. You got to ask him which

637
00:32:22,000 --> 00:32:25,760
Speaker 1: one is on his account, and then go into account

638
00:32:25,800 --> 00:32:30,840
Speaker 1: dot Microsoft dot com. Basically log into his Microsoft account

639
00:32:30,840 --> 00:32:33,320
Speaker 1: and then on the left hand side, there's a whole

640
00:32:33,320 --> 00:32:37,160
Speaker 1: bunch of like menu items under your email address, and

641
00:32:37,200 --> 00:32:40,840
Speaker 1: it says account, your info, and then Service and Subscriptions

642
00:32:41,080 --> 00:32:45,400
Speaker 1: is the number three item, So you tap that and

643
00:32:45,440 --> 00:32:49,360
Speaker 1: that will show you all of your active service, all

644
00:32:49,400 --> 00:32:52,200
Speaker 1: of your subscriptions. So I can see my Xbox Game

645
00:32:52,280 --> 00:32:55,520
Speaker 1: Pass ultimate and if you scroll down, it will say

646
00:32:55,760 --> 00:32:59,000
Speaker 1: Microsoft three sixty five I had the family version.

647
00:32:59,400 --> 00:33:00,400
Speaker 2: Mine has expired.

648
00:33:00,480 --> 00:33:03,480
Speaker 1: But you can see where it says manage resubscribe, but

649
00:33:03,600 --> 00:33:08,840
Speaker 1: you can press manage and there's a cancellation option in there,

650
00:33:08,880 --> 00:33:10,520
Speaker 1: and of course they will try to get you to stay,

651
00:33:10,960 --> 00:33:13,120
Speaker 1: but just go ahead and cancel it out through there.

652
00:33:13,200 --> 00:33:16,560
Speaker 1: That's the easiest way to do it. It's pretty straightforward

653
00:33:16,600 --> 00:33:18,880
Speaker 1: as long as you can log into his Microsoft account.

654
00:33:18,880 --> 00:33:21,320
Speaker 1: That might be the tricky thing is figuring out how

655
00:33:21,320 --> 00:33:23,040
Speaker 1: to do that. You're probably going to have to do

656
00:33:23,680 --> 00:33:26,880
Speaker 1: a password recovery on his account just if he doesn't

657
00:33:26,880 --> 00:33:31,400
Speaker 1: know the password. And I would do one step further, Diana,

658
00:33:31,480 --> 00:33:34,320
Speaker 1: I would make sure that once you have his account

659
00:33:35,360 --> 00:33:37,880
Speaker 1: logged in, I would set up two factor authentication on

660
00:33:37,880 --> 00:33:40,240
Speaker 1: that account as well, just to protect a little bit better.

661
00:33:40,720 --> 00:33:42,800
Speaker 1: So those are the things to do. Just basically, go

662
00:33:42,920 --> 00:33:47,040
Speaker 1: to account dot Microsoft dot com, log in, look for

663
00:33:47,080 --> 00:33:51,040
Speaker 1: the section that says services and subscriptions, look for three

664
00:33:51,160 --> 00:33:53,360
Speaker 1: sixty five family and get rid of it.

665
00:33:53,760 --> 00:33:54,880
Speaker 2: And by the way, the same.

666
00:33:54,680 --> 00:33:58,520
Speaker 1: Goes for Apple, all of your iCloud subscription or sorry,

667
00:33:58,560 --> 00:34:02,400
Speaker 1: you're Apple subscription, and all of the Google Play subscriptions.

668
00:34:03,240 --> 00:34:05,680
Speaker 1: These companies, you know, they make it very very easy

669
00:34:05,720 --> 00:34:08,000
Speaker 1: to sign up, and it is very easy with these

670
00:34:08,040 --> 00:34:10,279
Speaker 1: major companies to get rid of it. It's just it

671
00:34:10,320 --> 00:34:12,080
Speaker 1: seems like a lot, and it seems like we're so

672
00:34:12,239 --> 00:34:14,440
Speaker 1: used to do I really have to go into my

673
00:34:14,440 --> 00:34:16,400
Speaker 1: account and do this, and what's my password? And I

674
00:34:16,480 --> 00:34:18,319
Speaker 1: got to do two factor and this and that. Just

675
00:34:18,360 --> 00:34:20,080
Speaker 1: take the time to do it. I mean, it really

676
00:34:20,120 --> 00:34:22,080
Speaker 1: only takes a minute or two what I do with

677
00:34:22,160 --> 00:34:25,959
Speaker 1: most subscriptions. Unless I know I'm keeping something, I will

678
00:34:26,040 --> 00:34:30,120
Speaker 1: cancel it immediately, so I do not forget. And nine

679
00:34:30,560 --> 00:34:34,880
Speaker 1: out of ten subscriptions except Apple, which is interesting, most

680
00:34:34,880 --> 00:34:38,319
Speaker 1: of the are sorry Apple's own products, But most of

681
00:34:38,320 --> 00:34:42,160
Speaker 1: the other subscriptions, like anything you've subscribed through iTunes, you

682
00:34:42,200 --> 00:34:44,799
Speaker 1: can easily go in on your phone and cancel that

683
00:34:44,960 --> 00:34:48,640
Speaker 1: immediately and you will still retain access for the entire time,

684
00:34:48,640 --> 00:34:50,759
Speaker 1: even if it's a year. You just have to go

685
00:34:50,800 --> 00:34:53,080
Speaker 1: into your settings and then up at the top. And

686
00:34:53,120 --> 00:34:55,680
Speaker 1: this is probably a good thing to look into. Just

687
00:34:55,719 --> 00:34:58,560
Speaker 1: look at your account, tap there and then it says

688
00:34:58,600 --> 00:35:02,000
Speaker 1: subscriptions under Apple account, and all of your subscriptions will

689
00:35:02,000 --> 00:35:04,919
Speaker 1: be in there. Tap one and just say cancel and

690
00:35:05,640 --> 00:35:08,680
Speaker 1: it will not automatically renew. And I do that again

691
00:35:08,760 --> 00:35:11,160
Speaker 1: as soon as I sign up for things, because you're

692
00:35:11,160 --> 00:35:13,359
Speaker 1: gonna forget. And the other thing I do is if

693
00:35:13,400 --> 00:35:16,239
Speaker 1: I get the email that says hey, thanks for signing up,

694
00:35:16,719 --> 00:35:19,720
Speaker 1: I will snooze it. Until a couple of days before

695
00:35:19,760 --> 00:35:22,319
Speaker 1: I'm gonna get built. And that way, that email will

696
00:35:22,360 --> 00:35:24,760
Speaker 1: pop up in my Gmail a day or two before

697
00:35:25,960 --> 00:35:26,760
Speaker 1: it's time to renew.

698
00:35:27,239 --> 00:35:29,560
Speaker 2: I don't get hit with those those charges.

699
00:35:29,719 --> 00:35:31,640
Speaker 1: All right, coming up, I'm gonna tell you about Verizon

700
00:35:31,719 --> 00:35:34,719
Speaker 1: message shutting down. What you need to know. This is

701
00:35:34,800 --> 00:35:38,560
Speaker 1: rich on Tech. Welcome back to rich On Tech. Rich

702
00:35:38,640 --> 00:35:43,000
Speaker 1: Demiro here hanging out with you, talking technology. The phone

703
00:35:43,040 --> 00:35:46,359
Speaker 1: line for the show is eight eight eight rich one

704
00:35:46,400 --> 00:35:50,040
Speaker 1: oh one. That is eight eight eight seven four to

705
00:35:50,080 --> 00:35:52,960
Speaker 1: two four one zero one. Give me a call. If

706
00:35:52,960 --> 00:35:55,520
Speaker 1: you have a question about technology. You can also email.

707
00:35:56,000 --> 00:35:59,080
Speaker 1: Just go to the website rich on Tech dot tv

708
00:35:59,320 --> 00:36:03,800
Speaker 1: hit content at you can send your message that way. Well,

709
00:36:03,880 --> 00:36:08,400
Speaker 1: speaking of messages, this has been blowing up my website.

710
00:36:08,719 --> 00:36:12,960
Speaker 1: I wrote a post about Verizon Message plus shutting down.

711
00:36:13,960 --> 00:36:16,680
Speaker 1: So whenever I get a bunch of emails about something,

712
00:36:16,880 --> 00:36:20,719
Speaker 1: I immediately say, okay, there's something here, and I will

713
00:36:20,760 --> 00:36:24,320
Speaker 1: be honest. You're like my canary in the coal mine

714
00:36:24,360 --> 00:36:29,440
Speaker 1: because you are the one who texts me, message messages me,

715
00:36:29,840 --> 00:36:32,920
Speaker 1: emails me. I mean, it's just like all of a

716
00:36:32,960 --> 00:36:35,080
Speaker 1: sudden when I see a bunch of people send me

717
00:36:35,160 --> 00:36:36,040
Speaker 1: the same thing.

718
00:36:36,200 --> 00:36:37,759
Speaker 2: I'm like, okay, there's something to this.

719
00:36:38,480 --> 00:36:43,000
Speaker 1: So on this Verizon discontinuing their Message plus app. I

720
00:36:43,040 --> 00:36:46,880
Speaker 1: got text from Tim Tammy, Connie Dave, Sharon, Cheryl Rudy.

721
00:36:47,719 --> 00:36:47,879
Speaker 4: Yeah.

722
00:36:47,920 --> 00:36:50,359
Speaker 2: I didn't just make up those names, Bobo that those

723
00:36:50,400 --> 00:36:54,000
Speaker 2: are those I'm not kidding.

724
00:36:54,000 --> 00:36:55,680
Speaker 1: Those are I had to look back on my email,

725
00:36:55,719 --> 00:36:57,120
Speaker 1: I mean, all these people. So when I get that

726
00:36:57,200 --> 00:36:59,719
Speaker 1: many emails, boom boom boom, boom boom, I go all right,

727
00:36:59,719 --> 00:37:02,120
Speaker 1: I got a look into this, and sure enough, this

728
00:37:02,200 --> 00:37:04,800
Speaker 1: has just been going wild. People are up in arms

729
00:37:04,800 --> 00:37:09,400
Speaker 1: about this Message Plus shutting down On November seventh, twenty

730
00:37:09,480 --> 00:37:13,560
Speaker 1: twenty four. Verizon wants you to switch to what's called

731
00:37:13,600 --> 00:37:18,960
Speaker 1: Google Messages now. Verizon Message Plus has been around forever.

732
00:37:19,040 --> 00:37:23,800
Speaker 1: This app is so ancient and the reason they started

733
00:37:23,840 --> 00:37:26,319
Speaker 1: it back in the day, you were able to have

734
00:37:26,400 --> 00:37:29,560
Speaker 1: Verizon Messages on your phone and then you could also

735
00:37:29,600 --> 00:37:32,800
Speaker 1: install this app on say your iPad or another device

736
00:37:32,920 --> 00:37:35,960
Speaker 1: and also see your messages. And that feature got sort

737
00:37:35,960 --> 00:37:38,080
Speaker 1: of like discontinued over the years, but a lot of

738
00:37:38,120 --> 00:37:40,680
Speaker 1: people were just used to using this app and it

739
00:37:40,800 --> 00:37:43,480
Speaker 1: lets you do some interesting things above and beyond your

740
00:37:43,520 --> 00:37:47,040
Speaker 1: standard messages like you can basically change your background. You

741
00:37:47,040 --> 00:37:50,040
Speaker 1: can add a signature to your texts, like kind of

742
00:37:50,080 --> 00:37:52,839
Speaker 1: when things were fun with the texting and now it's

743
00:37:52,880 --> 00:37:58,000
Speaker 1: gotten very serious with the Google Messages. So, long story short,

744
00:37:58,120 --> 00:38:01,360
Speaker 1: they want you to switch to Google message Why because

745
00:38:01,360 --> 00:38:05,160
Speaker 1: Google Messages is kind of like the standard messaging app

746
00:38:05,280 --> 00:38:07,640
Speaker 1: on the Android side of things, And most of this

747
00:38:07,719 --> 00:38:11,000
Speaker 1: applies to just Android folks. Maybe if you had a

748
00:38:11,719 --> 00:38:15,280
Speaker 1: Message Plus installed on your iPad or maybe on your iPhone,

749
00:38:15,600 --> 00:38:17,640
Speaker 1: this might apply to you, but it mostly applies to

750
00:38:17,640 --> 00:38:21,319
Speaker 1: people on Android. So what they want you to do

751
00:38:21,440 --> 00:38:24,640
Speaker 1: is download the Google Messages app and then open up

752
00:38:24,640 --> 00:38:26,239
Speaker 1: that app, and as soon as you open that app,

753
00:38:26,239 --> 00:38:28,160
Speaker 1: it should say, hey, would you like us to set

754
00:38:28,160 --> 00:38:31,360
Speaker 1: this Azure defall app for messaging? And you say yes,

755
00:38:31,400 --> 00:38:34,600
Speaker 1: and all of your messages should come over to Google Messages.

756
00:38:35,120 --> 00:38:37,279
Speaker 1: Now what I would do personally, just because this is

757
00:38:37,280 --> 00:38:39,520
Speaker 1: a big switch over, I don't care about my text messages.

758
00:38:39,600 --> 00:38:41,319
Speaker 2: They can be deleted. I don't care.

759
00:38:41,320 --> 00:38:43,640
Speaker 1: I don't keep any it doesn't really matter to me.

760
00:38:43,680 --> 00:38:45,000
Speaker 1: But I know a lot of people like to keep

761
00:38:45,239 --> 00:38:48,040
Speaker 1: their messaging history. So if you're one of those people,

762
00:38:48,440 --> 00:38:51,280
Speaker 1: there's always a chance that's switching over, you know, something

763
00:38:51,320 --> 00:38:53,279
Speaker 1: could go wrong and you might lose your text. So

764
00:38:53,320 --> 00:38:56,440
Speaker 1: I would use an app like SMS Backup and restore

765
00:38:57,000 --> 00:39:00,200
Speaker 1: to back up your messages before you switch these apps,

766
00:39:00,200 --> 00:39:01,640
Speaker 1: and that way you have a nice copy of them

767
00:39:01,640 --> 00:39:05,000
Speaker 1: and your Google Drive or on your phone in one place,

768
00:39:05,239 --> 00:39:07,520
Speaker 1: and if something goes wrong, you can always recover them.

769
00:39:07,560 --> 00:39:10,600
Speaker 1: That way, you don't have to, You don't have to

770
00:39:10,640 --> 00:39:12,839
Speaker 1: do that backing up. But I just recommend that because

771
00:39:12,880 --> 00:39:16,080
Speaker 1: anytime you do a major switch or a major change,

772
00:39:16,160 --> 00:39:20,399
Speaker 1: there's always potential for an issue. Now you might be saying,

773
00:39:20,400 --> 00:39:21,560
Speaker 1: why do we have to do this, why?

774
00:39:21,680 --> 00:39:21,919
Speaker 5: Why?

775
00:39:22,000 --> 00:39:22,600
Speaker 2: Why? Well?

776
00:39:22,640 --> 00:39:26,640
Speaker 1: I think the reason is because RCS. The iPhone now

777
00:39:26,680 --> 00:39:31,520
Speaker 1: supports RCS, which is Rich Communication Services, and that means

778
00:39:31,520 --> 00:39:34,600
Speaker 1: that when you text from Android to iOS, you will

779
00:39:34,600 --> 00:39:37,480
Speaker 1: now see typing indicators, you will now see when people

780
00:39:37,480 --> 00:39:40,600
Speaker 1: read your messages. You can send large photos and videos.

781
00:39:41,080 --> 00:39:45,560
Speaker 1: It basically has bridged the divide between iPhone and Android

782
00:39:45,560 --> 00:39:47,359
Speaker 1: when it comes to messaging, and it's a great thing.

783
00:39:47,840 --> 00:39:51,480
Speaker 1: And Message Plus does not support RCS, nor do a

784
00:39:51,520 --> 00:39:54,080
Speaker 1: lot of third party messaging apps or any that I

785
00:39:54,160 --> 00:39:58,440
Speaker 1: know of on the Android side of things. So the

786
00:39:58,480 --> 00:40:01,680
Speaker 1: other thing that happened is Samsung also recently switched to

787
00:40:01,719 --> 00:40:04,480
Speaker 1: Google Messages. So if you're on Samsung, this is like

788
00:40:04,560 --> 00:40:07,600
Speaker 1: a one two punch. You're like, Okay, I'm on Samsung.

789
00:40:07,680 --> 00:40:09,520
Speaker 1: I've had Samsung Messages. Now they want me to go

790
00:40:09,560 --> 00:40:13,239
Speaker 1: to Google Messages. If I have Verizon Message Plus, now

791
00:40:13,280 --> 00:40:16,120
Speaker 1: I have to go to Google Messages. Everything's filtering over

792
00:40:16,120 --> 00:40:19,400
Speaker 1: to Google Messages. You see now the question I'm getting

793
00:40:19,400 --> 00:40:22,560
Speaker 1: from a lot of people after I've explained all this

794
00:40:22,680 --> 00:40:26,040
Speaker 1: on my website, Everyone's saying, Rich, what can I use

795
00:40:26,040 --> 00:40:28,440
Speaker 1: instead of Google Messages. I don't want to use Google.

796
00:40:28,480 --> 00:40:30,319
Speaker 1: I don't trust Google. I don't want my stuff going

797
00:40:30,360 --> 00:40:33,160
Speaker 1: into Google. Well, number one, if you're using an Android phone,

798
00:40:33,160 --> 00:40:35,200
Speaker 1: your stuff's going into Google, no matter what I mean,

799
00:40:35,200 --> 00:40:39,840
Speaker 1: it's already happening. But if you because this is Android,

800
00:40:39,960 --> 00:40:41,920
Speaker 1: Android allows you to do a lot of things that

801
00:40:41,920 --> 00:40:44,440
Speaker 1: you can't do on iPhone, Like, for instance, on iPhone,

802
00:40:44,560 --> 00:40:46,880
Speaker 1: you cannot choose your text messaging app. It is one

803
00:40:46,960 --> 00:40:49,800
Speaker 1: hundred percent I message or messages whatever they call it there,

804
00:40:50,040 --> 00:40:52,360
Speaker 1: and that's it. It is the messages app that Apple

805
00:40:52,360 --> 00:40:55,440
Speaker 1: gives you. You cannot set another default. On Android. You

806
00:40:55,480 --> 00:40:58,759
Speaker 1: can set any message, any messaging app you want as

807
00:40:58,800 --> 00:41:01,879
Speaker 1: your text messaging app. But here's the caveat. It will

808
00:41:01,920 --> 00:41:05,520
Speaker 1: not support RCS. Now I was talking about China earlier

809
00:41:05,560 --> 00:41:10,719
Speaker 1: with the whole spying thing. RCS is encrypted, maybe not

810
00:41:10,800 --> 00:41:13,560
Speaker 1: yet to the iPhone, but Android to Android it is,

811
00:41:14,080 --> 00:41:16,120
Speaker 1: And so again that's going to be the most secure

812
00:41:16,160 --> 00:41:18,640
Speaker 1: way to message, and it's also going to be the

813
00:41:18,680 --> 00:41:21,440
Speaker 1: best way to message with your iPhone friends. So if

814
00:41:21,480 --> 00:41:23,400
Speaker 1: you choose one of these other apps, you're not going

815
00:41:23,480 --> 00:41:25,120
Speaker 1: to get the read receipts, you're not going to get

816
00:41:25,120 --> 00:41:27,640
Speaker 1: the typing indicators, you're not going to get the large

817
00:41:27,640 --> 00:41:30,240
Speaker 1: photos and videos because everything's going to go through SMS,

818
00:41:30,440 --> 00:41:35,240
Speaker 1: not RCS, which is the new, much better standard for texting.

819
00:41:35,440 --> 00:41:38,760
Speaker 1: So with that said, if you go on the Google

820
00:41:38,760 --> 00:41:40,799
Speaker 1: Play Store, you'll see there are a whole bunch of

821
00:41:40,800 --> 00:41:45,759
Speaker 1: apps in the top communication apps. Google Messages number one, WhatsApp,

822
00:41:45,760 --> 00:41:48,520
Speaker 1: Messenger number two, but that does not handle SMS as

823
00:41:48,520 --> 00:41:52,279
Speaker 1: far as I know, don't think it does. Telegram number three,

824
00:41:52,360 --> 00:41:55,280
Speaker 1: as far as I know, does not support SMS. Messenger

825
00:41:55,560 --> 00:41:58,919
Speaker 1: used to support SMS, doesn't anymore. Then you've got one

826
00:41:58,960 --> 00:42:02,680
Speaker 1: called messages, and you know you can use that. But

827
00:42:02,760 --> 00:42:04,839
Speaker 1: again it's you know, I don't know who makes this.

828
00:42:05,000 --> 00:42:07,879
Speaker 1: I don't I'm kind of like a little weirded out

829
00:42:07,920 --> 00:42:10,400
Speaker 1: by it because I don't know. It just has messages

830
00:42:10,440 --> 00:42:13,239
Speaker 1: and it looks like a generic messaging icon.

831
00:42:14,480 --> 00:42:15,640
Speaker 2: Then you've got text Now.

832
00:42:15,840 --> 00:42:18,960
Speaker 1: I don't know if they handle SMS, messages, SMS and

833
00:42:19,040 --> 00:42:24,759
Speaker 1: private chat discord messages. All these apps are called messages,

834
00:42:25,320 --> 00:42:26,600
Speaker 1: and what are they trying to do. They're trying to

835
00:42:26,600 --> 00:42:29,440
Speaker 1: get you to install it instead of Google Messages. But

836
00:42:29,719 --> 00:42:32,000
Speaker 1: I would be very careful because once these apps have

837
00:42:32,080 --> 00:42:34,279
Speaker 1: access to your texts, that's you know that you don't

838
00:42:34,280 --> 00:42:37,360
Speaker 1: know where they're going, and unless it's a reputable app maker,

839
00:42:37,760 --> 00:42:41,160
Speaker 1: you really can't vouch for how they're handling the privacy

840
00:42:41,200 --> 00:42:44,000
Speaker 1: of your messages. Now, the apps that I've used in

841
00:42:44,000 --> 00:42:47,760
Speaker 1: the past that I really like was called Pulse SMS,

842
00:42:48,040 --> 00:42:52,080
Speaker 1: but again kind of old school, doesn't support RCS. So

843
00:42:52,200 --> 00:42:54,279
Speaker 1: it works on all these platforms, but you're not gonna

844
00:42:54,280 --> 00:42:57,879
Speaker 1: get RCS. The other thing you can do, I mean,

845
00:42:57,920 --> 00:42:58,959
Speaker 1: there's really.

846
00:42:58,680 --> 00:43:01,040
Speaker 2: Just that's it. It's really just you gotta switch.

847
00:43:01,360 --> 00:43:05,080
Speaker 1: Textra is another one that's out there on Google on Android,

848
00:43:05,320 --> 00:43:08,759
Speaker 1: but again, none of these are gonna support RCS, and

849
00:43:08,800 --> 00:43:10,799
Speaker 1: I will tell you that if you're not on RCS,

850
00:43:11,320 --> 00:43:15,560
Speaker 1: your text messaging is old school. It's not gonna get

851
00:43:15,600 --> 00:43:17,840
Speaker 1: it's not gonna be able to send the big pictures

852
00:43:17,840 --> 00:43:20,120
Speaker 1: and the big videos between the iPhone and Android. And

853
00:43:20,160 --> 00:43:22,920
Speaker 1: that's like been the biggest issue with people, is that

854
00:43:23,000 --> 00:43:26,279
Speaker 1: whole situation. So I would just switch. Now, you have

855
00:43:26,400 --> 00:43:31,000
Speaker 1: until November seventh before Verizon completely shuts down Verizon Messages,

856
00:43:31,400 --> 00:43:33,840
Speaker 1: but I would just go ahead and get rid of

857
00:43:33,880 --> 00:43:37,920
Speaker 1: it right now. So download Google Messages and just go

858
00:43:38,040 --> 00:43:43,359
Speaker 1: with that. Speaking speaking of Verizon, I can't believe this

859
00:43:43,440 --> 00:43:46,160
Speaker 1: happened this week and nobody's mentioned another word about it.

860
00:43:46,160 --> 00:43:47,840
Speaker 1: I don't know if you if this affected you, but

861
00:43:47,880 --> 00:43:52,360
Speaker 1: there's a huge Verizon network outage on was it Monday

862
00:43:52,400 --> 00:43:54,880
Speaker 1: this week earlier or last week whatever, depending on what

863
00:43:54,920 --> 00:43:57,799
Speaker 1: day you're listening, if you're listening recorded on the podcast,

864
00:43:59,200 --> 00:44:01,840
Speaker 1: but Verizon, and like my personal phone was out for

865
00:44:01,920 --> 00:44:06,200
Speaker 1: like eight hours, no service whatsoever, said SOS in the

866
00:44:06,480 --> 00:44:09,480
Speaker 1: upper right hand corner. Many many people experienced this across

867
00:44:09,520 --> 00:44:13,360
Speaker 1: the US. We don't know what caused it, and Verizon

868
00:44:13,440 --> 00:44:15,839
Speaker 1: just said, hey, we fixed it, but they never said

869
00:44:15,840 --> 00:44:18,680
Speaker 1: what happened and so we don't know. Was this a hack,

870
00:44:19,280 --> 00:44:21,600
Speaker 1: was this a mistake, was it a software update, was

871
00:44:21,600 --> 00:44:22,200
Speaker 1: it a glitch?

872
00:44:22,320 --> 00:44:22,840
Speaker 2: We don't know.

873
00:44:22,920 --> 00:44:25,560
Speaker 1: But all we know is that lots of people had

874
00:44:25,600 --> 00:44:29,440
Speaker 1: no access to Verizon for many, many hours. Now, for

875
00:44:29,520 --> 00:44:31,560
Speaker 1: me personally, okay, fine, even though I was out and

876
00:44:31,600 --> 00:44:33,640
Speaker 1: about all day and it was really annoying, I had

877
00:44:33,640 --> 00:44:36,120
Speaker 1: a backup phone. I've got a backup line. I was

878
00:44:36,120 --> 00:44:38,120
Speaker 1: in Wi Fi some of the time. But if you

879
00:44:38,200 --> 00:44:41,600
Speaker 1: don't have Wi Fi and that's your only phone, that

880
00:44:41,760 --> 00:44:44,560
Speaker 1: is a problem, especially when it comes to emergencies. Now,

881
00:44:44,600 --> 00:44:47,520
Speaker 1: hopefully nine one one calls went through because maybe it

882
00:44:47,600 --> 00:44:50,960
Speaker 1: latched onto a different network. But this is this is

883
00:44:51,000 --> 00:44:52,840
Speaker 1: wild because we saw this hap with AT and T

884
00:44:52,960 --> 00:44:55,640
Speaker 1: as well, remember that one that was just a few

885
00:44:55,680 --> 00:44:59,839
Speaker 1: short months ago. This these these outages when they hap

886
00:45:00,080 --> 00:45:02,880
Speaker 1: and they're rare, but when they do happen, they seem

887
00:45:02,960 --> 00:45:06,520
Speaker 1: to be getting bigger and more widespread and impacting more

888
00:45:06,560 --> 00:45:09,839
Speaker 1: people at a wider swath. So it is you got

889
00:45:09,840 --> 00:45:11,439
Speaker 1: to think about these things. You got to think about

890
00:45:11,480 --> 00:45:13,600
Speaker 1: having a backup plan if your phone was not working,

891
00:45:13,640 --> 00:45:16,720
Speaker 1: what would you do now if you're home or at work, Okay,

892
00:45:16,719 --> 00:45:18,480
Speaker 1: find you have Wi Fi. But if you're out on

893
00:45:18,480 --> 00:45:21,080
Speaker 1: the road, you're a traveling salesperson, you know, and your

894
00:45:21,080 --> 00:45:22,959
Speaker 1: phone went out and you have no access to Wi Fi,

895
00:45:23,239 --> 00:45:24,120
Speaker 1: that would be a problem.

896
00:45:24,200 --> 00:45:25,600
Speaker 2: That's like your livelihood.

897
00:45:26,480 --> 00:45:29,319
Speaker 1: So I think it's odd that Verizon has not said

898
00:45:29,640 --> 00:45:31,600
Speaker 1: anything about this in a couple of days.

899
00:45:31,640 --> 00:45:31,839
Speaker 5: Now.

900
00:45:32,160 --> 00:45:33,960
Speaker 1: I just find that very very odd, and I hope

901
00:45:34,000 --> 00:45:37,360
Speaker 1: the FCC pushes them to say, hey, what happened here, Verizon,

902
00:45:37,360 --> 00:45:39,960
Speaker 1: we need some answers. They did say they're investigating, but

903
00:45:40,400 --> 00:45:42,640
Speaker 1: you know, everyone always forgets about this stuff.

904
00:45:43,040 --> 00:45:44,799
Speaker 2: Bank of America this week, same thing.

905
00:45:45,440 --> 00:45:48,040
Speaker 1: People were logging into their bank accounts and saw a

906
00:45:48,200 --> 00:45:51,000
Speaker 1: zero balance. Now, I remember back in the day when

907
00:45:51,000 --> 00:45:55,120
Speaker 1: I did that, it was for real. But thankfully I've

908
00:45:55,160 --> 00:45:57,359
Speaker 1: worked hard and I've tried to not have that zero

909
00:45:57,400 --> 00:45:59,759
Speaker 1: balance anymore. But I remember the days when I did,

910
00:46:00,280 --> 00:46:02,759
Speaker 1: and it was you know, no one wants to see

911
00:46:02,840 --> 00:46:06,120
Speaker 1: zero balance. But imagine logging into Bank of America and

912
00:46:06,160 --> 00:46:07,880
Speaker 1: you actually have a zero balance when you know you

913
00:46:07,920 --> 00:46:11,440
Speaker 1: have money. That's like the biggest fear, right, Like you

914
00:46:11,520 --> 00:46:13,480
Speaker 1: just log into your bank acount and it's like gone.

915
00:46:13,600 --> 00:46:15,480
Speaker 1: You're like, wait, what do I do? What if it

916
00:46:15,520 --> 00:46:17,960
Speaker 1: doesn't come back? And that's what happened with these Bank

917
00:46:18,000 --> 00:46:23,160
Speaker 1: of America folks. This was on October third, Mobile access,

918
00:46:23,239 --> 00:46:26,080
Speaker 1: mobile banking. People are having all kinds of issues. This

919
00:46:26,160 --> 00:46:29,160
Speaker 1: did not go on as long as the Verizon outage,

920
00:46:29,600 --> 00:46:31,960
Speaker 1: but can you imagine seeing that if you did, that

921
00:46:32,080 --> 00:46:33,520
Speaker 1: is scary because you don't know if it's going to

922
00:46:33,560 --> 00:46:35,880
Speaker 1: be resolved. You're like, okay, is my money gone or

923
00:46:35,920 --> 00:46:39,759
Speaker 1: is it coming back again. Bank of America apologized, but

924
00:46:39,840 --> 00:46:42,839
Speaker 1: they did not say what caused it. And again, most

925
00:46:42,840 --> 00:46:44,960
Speaker 1: of these things are innocent enough. It's someone doing a

926
00:46:45,000 --> 00:46:47,680
Speaker 1: software update, but you know, we are on high alert

927
00:46:47,680 --> 00:46:53,080
Speaker 1: nowadays with cyber criminals and hacking, and so whenever this

928
00:46:53,080 --> 00:46:56,359
Speaker 1: stuff happens, you think the worst. And we hope that

929
00:46:56,400 --> 00:46:58,680
Speaker 1: nobody had access to Bank of America and wiped out

930
00:46:58,719 --> 00:47:01,640
Speaker 1: accounts was thankfully at it didn't happen, but we don't know.

931
00:47:01,760 --> 00:47:05,480
Speaker 1: Put it protect your accounts. Please put in that two

932
00:47:05,480 --> 00:47:08,920
Speaker 1: factor authentication. Do not reuse the same password ever. You

933
00:47:08,960 --> 00:47:10,960
Speaker 1: gotta do what you can to protect yourself. Eighty to

934
00:47:10,960 --> 00:47:13,839
Speaker 1: eight rich one On one eight eight eight seven four

935
00:47:13,840 --> 00:47:15,200
Speaker 1: to two four one zero one.

936
00:47:15,600 --> 00:47:20,040
Speaker 2: This is rich On Tech. Welcome back to rich On Tech.

937
00:47:20,120 --> 00:47:23,120
Speaker 1: Rich Demiro here hanging out with you at Triple eight

938
00:47:23,480 --> 00:47:27,200
Speaker 1: Rich one O one. That's eight eight eight seven four

939
00:47:27,239 --> 00:47:32,400
Speaker 1: to two four one zero one. The website for the

940
00:47:32,480 --> 00:47:36,960
Speaker 1: show is rich on tech dot TV. Let's go to

941
00:47:37,160 --> 00:47:40,600
Speaker 1: Donna in Squim, Washington. Did I say that right?

942
00:47:41,239 --> 00:47:42,560
Speaker 4: You did exactly right.

943
00:47:42,800 --> 00:47:43,720
Speaker 2: Welcome to the show.

944
00:47:44,520 --> 00:47:47,480
Speaker 4: Thank you, Rich, appreciate your show. Listen to you every

945
00:47:47,520 --> 00:47:48,360
Speaker 4: every Saturday.

946
00:47:48,560 --> 00:47:48,920
Speaker 2: Thank you.

947
00:47:49,040 --> 00:47:53,080
Speaker 4: Well, this is I'm in desperate need to help. I

948
00:47:53,160 --> 00:47:56,520
Speaker 4: work for a small business. So about ten years ago,

949
00:47:56,719 --> 00:48:01,359
Speaker 4: the owner's son purchased a domain and Google workspace from

950
00:48:01,400 --> 00:48:06,840
Speaker 4: a third party vendor. Just this week, and this email

951
00:48:07,000 --> 00:48:11,319
Speaker 4: is used specifically for the business. This week, I could

952
00:48:11,400 --> 00:48:13,840
Speaker 4: not log in. When I went to log in, it

953
00:48:13,920 --> 00:48:16,600
Speaker 4: says you're out of space. Purchase more. But I have

954
00:48:16,719 --> 00:48:18,320
Speaker 4: to go to the third party vendor.

955
00:48:19,280 --> 00:48:21,120
Speaker 7: I have tried for.

956
00:48:21,080 --> 00:48:24,319
Speaker 4: The last ten days sending. It's impossible to find a

957
00:48:24,320 --> 00:48:29,320
Speaker 4: phone number, so I send emails, always a different person.

958
00:48:30,040 --> 00:48:34,759
Speaker 4: They're asking for information that the son who set it

959
00:48:34,840 --> 00:48:39,160
Speaker 4: up does not remember his password. I have the sign

960
00:48:39,280 --> 00:48:45,040
Speaker 4: in but not the password. So bottom line, our business

961
00:48:45,080 --> 00:48:48,759
Speaker 4: email is being held hostage and is there any way

962
00:48:48,800 --> 00:48:51,560
Speaker 4: to recover it from Google? I don't care and the

963
00:48:51,640 --> 00:48:56,520
Speaker 4: owner doesn't care about the domain, but it's tough to

964
00:48:56,560 --> 00:48:58,000
Speaker 4: do business without email.

965
00:48:59,800 --> 00:49:04,680
Speaker 1: Well, the domain is part of the email, isn't it

966
00:49:05,040 --> 00:49:05,399
Speaker 1: isn't the.

967
00:49:05,360 --> 00:49:06,600
Speaker 2: Email addressed the domain?

968
00:49:08,360 --> 00:49:08,400
Speaker 7: No?

969
00:49:08,760 --> 00:49:12,759
Speaker 4: Well, and this I'm not savvy enough to know this.

970
00:49:12,920 --> 00:49:17,200
Speaker 4: There is there's a separate domain to set up a website,

971
00:49:17,280 --> 00:49:19,399
Speaker 4: which I believe never got set up.

972
00:49:20,719 --> 00:49:22,759
Speaker 2: It's fine, but you registered a domain.

973
00:49:22,600 --> 00:49:27,839
Speaker 4: Right, Yes, But then there's a Google workspace that has

974
00:49:27,880 --> 00:49:31,400
Speaker 4: the ability for four people to receive an email. And

975
00:49:31,480 --> 00:49:34,760
Speaker 4: as the admin, I use it, and then the owner

976
00:49:34,920 --> 00:49:37,880
Speaker 4: uses it, and two of the workers use it as well.

977
00:49:37,960 --> 00:49:41,840
Speaker 4: But most most and most important is as the admin.

978
00:49:41,920 --> 00:49:45,680
Speaker 4: All the vendors send their invoices to me to pay.

979
00:49:45,960 --> 00:49:49,480
Speaker 2: But, yeah, did you lose access to this? What happened?

980
00:49:50,400 --> 00:49:53,880
Speaker 4: It says that our storage is fully so when I

981
00:49:54,000 --> 00:49:58,040
Speaker 4: go in because I can log into the admin side

982
00:49:58,160 --> 00:50:01,359
Speaker 4: and see the workspace, who's so you know this and that?

983
00:50:01,840 --> 00:50:03,760
Speaker 4: But when I go to purchase.

984
00:50:03,920 --> 00:50:05,880
Speaker 2: More space, Okay, you can't do it.

985
00:50:05,920 --> 00:50:08,960
Speaker 4: I have to contact the third party vendor and they

986
00:50:09,040 --> 00:50:12,080
Speaker 4: won't do anything without information that nobody has.

987
00:50:12,200 --> 00:50:14,520
Speaker 1: Can you get access to the email on this account

988
00:50:14,560 --> 00:50:15,480
Speaker 1: or no?

989
00:50:15,480 --> 00:50:15,640
Speaker 4: No?

990
00:50:16,040 --> 00:50:17,719
Speaker 2: So when you go to like do you go to

991
00:50:17,800 --> 00:50:20,080
Speaker 2: Gmail or how do you usually get the email?

992
00:50:20,719 --> 00:50:22,520
Speaker 4: I go to Gmail, okay, and I when I go

993
00:50:22,600 --> 00:50:25,840
Speaker 4: to sign in, it just says your account has been suspended.

994
00:50:26,440 --> 00:50:30,200
Speaker 1: It's been suspended. Interesting, okay, Well a couple of things first.

995
00:50:30,400 --> 00:50:34,839
Speaker 1: First up, I would go to the I'd first see

996
00:50:34,880 --> 00:50:37,920
Speaker 1: who owns this this don't well, there's so.

997
00:50:37,880 --> 00:50:39,359
Speaker 2: Many things going on here. Number one.

998
00:50:39,400 --> 00:50:41,000
Speaker 1: I mean it's a it's a lesson that we have

999
00:50:41,080 --> 00:50:43,600
Speaker 1: to remember these things. I know, and I'm guilty of

1000
00:50:43,600 --> 00:50:46,480
Speaker 1: this myself. Sometimes you set up these things really fast

1001
00:50:46,520 --> 00:50:48,320
Speaker 1: and you think, Okay, I'll remember that in the future.

1002
00:50:48,400 --> 00:50:49,040
Speaker 2: Then you don't.

1003
00:50:49,480 --> 00:50:52,279
Speaker 1: And so at the point of anything, and this goes

1004
00:50:52,320 --> 00:50:55,640
Speaker 1: for anyone that's listening that's setting stuff up, just take

1005
00:50:55,680 --> 00:50:59,000
Speaker 1: your time and write it down, because you really are

1006
00:50:59,040 --> 00:51:01,200
Speaker 1: going to forget, Like like I've set up you know,

1007
00:51:01,239 --> 00:51:03,840
Speaker 1: those like security questions sometimes and you're like, oh, of

1008
00:51:03,840 --> 00:51:07,120
Speaker 1: course I'll remember those, and then two years later you're like, oh, now,

1009
00:51:07,120 --> 00:51:09,759
Speaker 1: what was my mother's favorite color or something like that,

1010
00:51:09,800 --> 00:51:11,680
Speaker 1: and you're like, I don't remember what I put. So

1011
00:51:11,800 --> 00:51:14,640
Speaker 1: write those questions down and write them in your password manager,

1012
00:51:14,719 --> 00:51:17,880
Speaker 1: along with the strong password and any information that may

1013
00:51:17,920 --> 00:51:20,520
Speaker 1: come along, especially the recovery codes. First thing I would

1014
00:51:20,560 --> 00:51:22,399
Speaker 1: do is go to the I can look up and

1015
00:51:22,960 --> 00:51:25,680
Speaker 1: see what this domain is registered under, like who owns

1016
00:51:25,719 --> 00:51:26,440
Speaker 1: the registration?

1017
00:51:27,000 --> 00:51:29,080
Speaker 2: And so you go to go to that website.

1018
00:51:29,440 --> 00:51:31,080
Speaker 4: Okay, I'm sorry, I can look up.

1019
00:51:31,160 --> 00:51:34,680
Speaker 1: Yeah, it's I see a n N dot org. Look

1020
00:51:34,760 --> 00:51:38,000
Speaker 1: up dot I can dot org and see who owns

1021
00:51:38,040 --> 00:51:40,080
Speaker 1: the domain. And that will help you see like where

1022
00:51:40,080 --> 00:51:42,239
Speaker 1: this domain is actually registered and there should be some

1023
00:51:42,280 --> 00:51:45,560
Speaker 1: contact information there to help you get some customer support there,

1024
00:51:45,719 --> 00:51:47,760
Speaker 1: because you do need to have control over this domain

1025
00:51:47,800 --> 00:51:51,719
Speaker 1: as well. For Google, Uh, you're gonna have to try

1026
00:51:51,719 --> 00:51:54,000
Speaker 1: to recover this account. Have you gone through all the

1027
00:51:54,040 --> 00:51:58,520
Speaker 1: recovery steps on Google's recovery page or no?

1028
00:51:58,520 --> 00:52:01,440
Speaker 4: No, because when I go to anything, it refers me

1029
00:52:01,520 --> 00:52:03,200
Speaker 4: to the third party vendor.

1030
00:52:04,040 --> 00:52:06,720
Speaker 1: Yeah, so the third party vendor set up this Google

1031
00:52:06,760 --> 00:52:07,520
Speaker 1: workspace account.

1032
00:52:07,600 --> 00:52:08,320
Speaker 2: Is that what I'm hearing.

1033
00:52:09,000 --> 00:52:12,279
Speaker 4: That's the way I understand it. I wasn't in years ago.

1034
00:52:12,360 --> 00:52:13,800
Speaker 4: So I'm trying to help them.

1035
00:52:13,920 --> 00:52:16,360
Speaker 1: And so you're paying that are you paying? Are you

1036
00:52:16,440 --> 00:52:17,839
Speaker 1: paying to this third party vendor?

1037
00:52:17,880 --> 00:52:18,600
Speaker 2: Still?

1038
00:52:18,800 --> 00:52:21,680
Speaker 4: Well, they were and this is probably the problem was

1039
00:52:21,800 --> 00:52:26,360
Speaker 4: last year the bank because there were so many payments

1040
00:52:26,360 --> 00:52:28,720
Speaker 4: that came through on this where to account. The bank

1041
00:52:28,800 --> 00:52:32,440
Speaker 4: flagged it and then stopped stop the credit card. Okay,

1042
00:52:32,520 --> 00:52:35,480
Speaker 4: so I know they want a payment, and I said

1043
00:52:35,520 --> 00:52:38,439
Speaker 4: that in an email to I'm and happy to pay well,

1044
00:52:38,680 --> 00:52:41,799
Speaker 4: but they want this past information that the owner says

1045
00:52:41,800 --> 00:52:42,520
Speaker 4: he can't find.

1046
00:52:42,719 --> 00:52:44,680
Speaker 1: So first off, I would go to the credit card

1047
00:52:44,719 --> 00:52:47,040
Speaker 1: receipt and look up the phone number for the third

1048
00:52:47,080 --> 00:52:49,480
Speaker 1: party and see and call that, and that could be

1049
00:52:49,520 --> 00:52:51,279
Speaker 1: a good way to get in and figure out what's

1050
00:52:51,320 --> 00:52:53,640
Speaker 1: going on here with the payment. The other thing, you

1051
00:52:53,680 --> 00:52:56,520
Speaker 1: have to google how to recover your Google account or

1052
00:52:56,560 --> 00:52:59,719
Speaker 1: Gmail and there is a sign in help button. See

1053
00:52:59,719 --> 00:53:02,200
Speaker 1: if that will help you get recovery to this account.

1054
00:53:02,239 --> 00:53:04,560
Speaker 1: I'm not sure it will because it's a workspace account,

1055
00:53:04,800 --> 00:53:07,800
Speaker 1: but try that. First coming up, we're gonna talk privacy.

1056
00:53:07,880 --> 00:53:11,560
Speaker 1: This is rich on Tech. Welcome back to rich on Tech.

1057
00:53:11,680 --> 00:53:16,399
Speaker 1: Rich DeMuro here hanging out with you, talking technology. Our

1058
00:53:16,480 --> 00:53:20,080
Speaker 1: phone number is eight eight eight rich one oh one.

1059
00:53:22,400 --> 00:53:23,480
Speaker 2: Very confusing.

1060
00:53:24,400 --> 00:53:27,120
Speaker 1: It's literally saying that number while I'm trying to give

1061
00:53:27,120 --> 00:53:29,279
Speaker 1: our number. Eight eight eight seven four to two four

1062
00:53:29,280 --> 00:53:31,680
Speaker 1: one's your one. By the way, little pro tip if

1063
00:53:31,680 --> 00:53:34,000
Speaker 1: you're ever at the grocery store and you know how

1064
00:53:34,000 --> 00:53:36,360
Speaker 1: they ask for like your phone number at the you know,

1065
00:53:36,440 --> 00:53:38,560
Speaker 1: check out if you want to get the deals or whatever,

1066
00:53:38,840 --> 00:53:41,120
Speaker 1: and you don't have one, eight six seven, five three

1067
00:53:41,160 --> 00:53:44,520
Speaker 1: oh nine works every single time because someone has registered

1068
00:53:44,560 --> 00:53:45,080
Speaker 1: that number.

1069
00:53:45,120 --> 00:53:47,000
Speaker 2: So little pro tip if you know.

1070
00:53:47,040 --> 00:53:49,160
Speaker 1: Some of these stores are really strict about that, Like

1071
00:53:49,200 --> 00:53:50,759
Speaker 1: they're like, you have to put your number in if

1072
00:53:50,760 --> 00:53:53,160
Speaker 1: you want to get the best deals. So just put

1073
00:53:53,160 --> 00:53:55,480
Speaker 1: the area code in with that number and it's it's

1074
00:53:55,560 --> 00:53:57,560
Speaker 1: it probably works like nine out of ten times.

1075
00:53:57,920 --> 00:54:00,760
Speaker 2: Anyway. See you learn stuff here. Uh.

1076
00:54:00,880 --> 00:54:05,759
Speaker 1: Joining me now is uh Justin Clasco from Consumer Watchdog.

1077
00:54:06,600 --> 00:54:07,680
Speaker 2: Justin Welcome to the show.

1078
00:54:08,680 --> 00:54:09,799
Speaker 8: Hey, thanks for having me.

1079
00:54:10,239 --> 00:54:12,360
Speaker 2: So tell me what Consumer Watchdog does.

1080
00:54:14,480 --> 00:54:19,080
Speaker 6: Yeah, so, you know we we we fight large companies.

1081
00:54:19,120 --> 00:54:21,680
Speaker 6: We try to give a voice to just regular everyday

1082
00:54:21,719 --> 00:54:25,080
Speaker 6: people and try to even the playing field out there,

1083
00:54:25,120 --> 00:54:27,520
Speaker 6: because it's a it's not very even.

1084
00:54:28,560 --> 00:54:28,880
Speaker 2: Yeah.

1085
00:54:28,920 --> 00:54:31,440
Speaker 1: So, I mean, let's talk about this when it comes

1086
00:54:31,440 --> 00:54:33,680
Speaker 1: to what do you think consumers are up against? Like,

1087
00:54:33,680 --> 00:54:36,239
Speaker 1: what do you think their biggest kind of I mean,

1088
00:54:36,239 --> 00:54:39,399
Speaker 1: obviously these big companies are are collecting our data. They're

1089
00:54:39,520 --> 00:54:41,640
Speaker 1: they're pretty much in charge if we want to if

1090
00:54:41,640 --> 00:54:43,319
Speaker 1: we want to use anything. We got to play by

1091
00:54:43,320 --> 00:54:46,479
Speaker 1: their rules, right, Yeah.

1092
00:54:46,520 --> 00:54:51,000
Speaker 6: And I mean I think a big thing that consumers

1093
00:54:51,160 --> 00:54:54,240
Speaker 6: don't notice is kind of just the amount of power

1094
00:54:55,080 --> 00:54:57,759
Speaker 6: and how how these companies have their hands in a

1095
00:54:57,800 --> 00:55:00,760
Speaker 6: lot of different things, and you know, including collecting data,

1096
00:55:01,480 --> 00:55:04,200
Speaker 6: which is a big part of it, and it's foundational

1097
00:55:04,239 --> 00:55:07,000
Speaker 6: to you know, your everyday life and how decisions are

1098
00:55:07,040 --> 00:55:07,640
Speaker 6: made online.

1099
00:55:07,680 --> 00:55:08,799
Speaker 8: We're living online.

1100
00:55:08,480 --> 00:55:11,160
Speaker 6: Increasingly, so it's it's very important to to kind of

1101
00:55:11,320 --> 00:55:13,280
Speaker 6: take control of your personal information.

1102
00:55:14,840 --> 00:55:15,040
Speaker 2: Now.

1103
00:55:15,080 --> 00:55:17,560
Speaker 1: We hear about this data collection all the time. But

1104
00:55:17,640 --> 00:55:19,040
Speaker 1: and then some people are like, well, I don't care.

1105
00:55:19,080 --> 00:55:20,160
Speaker 1: What are they going to collect on me?

1106
00:55:20,320 --> 00:55:20,520
Speaker 7: You know?

1107
00:55:21,400 --> 00:55:23,640
Speaker 1: So what is kind of like the good and bad

1108
00:55:23,680 --> 00:55:26,080
Speaker 1: of this data collection? Like why do companies want so

1109
00:55:26,200 --> 00:55:27,200
Speaker 1: much data about us?

1110
00:55:29,440 --> 00:55:35,279
Speaker 6: They want data on you because you're more likely I

1111
00:55:35,320 --> 00:55:38,359
Speaker 6: think to buy things and to spend money and and

1112
00:55:38,400 --> 00:55:42,880
Speaker 6: to enrich you know, companies. So you know, if if

1113
00:55:42,920 --> 00:55:46,560
Speaker 6: they if they know you've been in this location trying

1114
00:55:46,560 --> 00:55:50,359
Speaker 6: to buy you know, uh, sunglasses, and they know that

1115
00:55:50,400 --> 00:55:53,960
Speaker 6: whether there's competitors around you, they can fine tune that stuff.

1116
00:55:54,600 --> 00:55:57,720
Speaker 6: They know what you even just add to a shopping

1117
00:55:57,760 --> 00:56:00,520
Speaker 6: cart on your phone, and how long and you've kind

1118
00:56:00,520 --> 00:56:02,920
Speaker 6: of hovered over you know, a certain you know T

1119
00:56:03,080 --> 00:56:06,000
Speaker 6: shirt or you know, a pair of earbuds. So it

1120
00:56:06,120 --> 00:56:10,080
Speaker 6: really it's the detail and the speed that that is

1121
00:56:10,440 --> 00:56:12,840
Speaker 6: giving these companies kind of a one up, and really

1122
00:56:12,920 --> 00:56:16,279
Speaker 6: they just kind of start learning more about you than

1123
00:56:16,360 --> 00:56:18,080
Speaker 6: you even know about yourself.

1124
00:56:18,160 --> 00:56:19,920
Speaker 8: So it's it's it's kind of creepy.

1125
00:56:20,160 --> 00:56:22,400
Speaker 1: Yeah, we've heard stories about how Target will send like

1126
00:56:22,440 --> 00:56:25,480
Speaker 1: coupons to people and be like, hey, congrats some being pregnant.

1127
00:56:25,520 --> 00:56:27,239
Speaker 2: You're like, wait, what how do they know?

1128
00:56:28,080 --> 00:56:32,160
Speaker 6: Yeah, that was Yeah, that was really creepy. But yeah,

1129
00:56:32,200 --> 00:56:36,359
Speaker 6: that's a great example. And you know, you know, while

1130
00:56:36,360 --> 00:56:39,600
Speaker 6: it's good, you know, we want we want things, we

1131
00:56:39,680 --> 00:56:43,480
Speaker 6: want to be advertised things that we like, and but

1132
00:56:44,280 --> 00:56:46,480
Speaker 6: I think there's a line that gets crossed when your

1133
00:56:46,520 --> 00:56:50,440
Speaker 6: information is kind of weaponized against you. Like, you know,

1134
00:56:50,480 --> 00:56:53,839
Speaker 6: if say you have a family member that dies and

1135
00:56:53,960 --> 00:56:57,120
Speaker 6: an airline knows that you're trying to get a flight

1136
00:56:57,160 --> 00:57:00,400
Speaker 6: out to this funeral compared to another person was not

1137
00:57:00,600 --> 00:57:03,360
Speaker 6: They're going to price gouge you. They are gonna they're

1138
00:57:03,360 --> 00:57:05,600
Speaker 6: base it's basically price fixing. They're going to make you

1139
00:57:05,640 --> 00:57:08,440
Speaker 6: pay more money for that. And that's because of the

1140
00:57:08,560 --> 00:57:11,239
Speaker 6: vast amount of data that is available out there.

1141
00:57:11,920 --> 00:57:13,960
Speaker 1: I've heard, I mean, we've heard so much about this,

1142
00:57:14,080 --> 00:57:16,960
Speaker 1: you know, using VPNs and you know, private browsing and

1143
00:57:17,000 --> 00:57:19,120
Speaker 1: all this stuff. And you know, we now, of course

1144
00:57:19,160 --> 00:57:21,240
Speaker 1: we see all the cookies, you know, like, hey, do

1145
00:57:21,240 --> 00:57:24,040
Speaker 1: you want to accept cookies? But I'm convinced that, yes,

1146
00:57:24,120 --> 00:57:26,520
Speaker 1: these companies are using a lot of this information they're

1147
00:57:26,520 --> 00:57:31,720
Speaker 1: collecting to sort of set dynamic pricing. And especially you know,

1148
00:57:31,800 --> 00:57:33,480
Speaker 1: like even if something as simple as I was on

1149
00:57:33,520 --> 00:57:36,200
Speaker 1: a website the other day and I remember the website

1150
00:57:36,240 --> 00:57:38,960
Speaker 1: and I just I just paused and it was like

1151
00:57:39,040 --> 00:57:41,200
Speaker 1: I forgot about that page for a minute. When I

1152
00:57:41,240 --> 00:57:43,760
Speaker 1: came back, it gave me like fifty dollars off because

1153
00:57:43,760 --> 00:57:45,200
Speaker 1: I said, hey, are you still deciding?

1154
00:57:45,520 --> 00:57:46,800
Speaker 2: And I was like, now what if I would have

1155
00:57:46,880 --> 00:57:47,560
Speaker 2: said yes.

1156
00:57:47,520 --> 00:57:50,880
Speaker 1: Before I waited, I would have lost fifty dollars, you know,

1157
00:57:50,920 --> 00:57:52,560
Speaker 1: I would have paid fifty dollars more.

1158
00:57:53,640 --> 00:57:54,080
Speaker 8: Totally.

1159
00:57:54,200 --> 00:57:56,560
Speaker 6: I mean, it's I mean, it's just so like gamified,

1160
00:57:56,760 --> 00:57:59,560
Speaker 6: like and you know, and it's these companies are just

1161
00:57:59,600 --> 00:58:03,400
Speaker 6: going to be like that's market capitalism, you know, you know,

1162
00:58:03,520 --> 00:58:05,600
Speaker 6: we can do that and that's fine, But it really

1163
00:58:05,720 --> 00:58:06,160
Speaker 6: is like.

1164
00:58:07,640 --> 00:58:09,880
Speaker 8: Kind of a form of price fixing.

1165
00:58:09,560 --> 00:58:11,400
Speaker 1: So what do you recommend? What do you what are

1166
00:58:11,400 --> 00:58:13,040
Speaker 1: your recommendations for consumers?

1167
00:58:14,560 --> 00:58:17,240
Speaker 6: Yeah, so right now, if you're in the state of

1168
00:58:17,280 --> 00:58:21,480
Speaker 6: California with these data brokers that collect a ton of

1169
00:58:21,480 --> 00:58:24,600
Speaker 6: information on you, you can you can go to these

1170
00:58:24,640 --> 00:58:28,600
Speaker 6: data brokers like live Ramp, Experience Equal Facts, and you

1171
00:58:28,600 --> 00:58:31,480
Speaker 6: can tell them, hey, stop this, stop collecting all these

1172
00:58:31,480 --> 00:58:37,520
Speaker 6: details on me, stop collecting my geolocation, and they they

1173
00:58:37,560 --> 00:58:40,800
Speaker 6: under California law, have to do that. You can also

1174
00:58:40,960 --> 00:58:43,800
Speaker 6: access your information and they'll spit back a report for

1175
00:58:43,840 --> 00:58:46,520
Speaker 6: you in a few days, and you'll probably be weirded

1176
00:58:46,560 --> 00:58:49,160
Speaker 6: out by all the information you'll see that they have

1177
00:58:49,280 --> 00:58:53,120
Speaker 6: on you. But there's like almost five hundred data brokers

1178
00:58:53,120 --> 00:58:57,640
Speaker 6: in the state of California, so it's probably really annoying

1179
00:58:57,680 --> 00:59:02,160
Speaker 6: to try and exercise your rights. But that's changing. Uh,

1180
00:59:02,200 --> 00:59:04,720
Speaker 6: there's a there's a registry. If you Google or look

1181
00:59:04,800 --> 00:59:10,880
Speaker 6: up California data brokers, you'll find a state registry where

1182
00:59:10,920 --> 00:59:14,320
Speaker 6: all data brokers have to register, and there you'll be

1183
00:59:14,400 --> 00:59:18,480
Speaker 6: directed to their privacy pages how to exercise your rights,

1184
00:59:18,520 --> 00:59:20,640
Speaker 6: how to delete, how to opt out, how to limit

1185
00:59:20,680 --> 00:59:21,120
Speaker 6: your data.

1186
00:59:21,960 --> 00:59:25,560
Speaker 2: But go there's just a lot of them. There's a lot.

1187
00:59:26,040 --> 00:59:28,840
Speaker 6: Oh my gosh, it's not ideal right now, but it's

1188
00:59:28,840 --> 00:59:32,400
Speaker 6: getting better because of some legislation that was passed. But

1189
00:59:32,800 --> 00:59:35,600
Speaker 6: they're working on this right now. You know, California regulators

1190
00:59:35,600 --> 00:59:37,200
Speaker 6: are working on this right now. It would be a

1191
00:59:37,280 --> 00:59:40,640
Speaker 6: one step opt out kind of. In one step, you'd

1192
00:59:40,680 --> 00:59:44,440
Speaker 6: be you'd signal or delete your personal informations to data

1193
00:59:44,440 --> 00:59:47,160
Speaker 6: brokers and they, under law, would have to wipe all

1194
00:59:47,160 --> 00:59:50,480
Speaker 6: the info they have on you or whatever you direct

1195
00:59:50,520 --> 00:59:50,840
Speaker 6: them to do.

1196
00:59:51,040 --> 00:59:53,840
Speaker 8: So that'll be in twenty twenty six.

1197
00:59:54,320 --> 00:59:56,880
Speaker 1: Now that's California. What about other states? Are they as

1198
00:59:56,920 --> 00:59:59,360
Speaker 1: protective or you know what's happening there?

1199
01:00:00,360 --> 01:00:01,040
Speaker 8: Not really.

1200
01:00:01,080 --> 01:00:04,320
Speaker 6: I think there's like four or five other states who

1201
01:00:04,320 --> 01:00:09,800
Speaker 6: have data broker laws. California is definitely on the forefront

1202
01:00:09,840 --> 01:00:12,880
Speaker 6: of it. And you know, there is there is no

1203
01:00:13,400 --> 01:00:18,040
Speaker 6: federal privacy legislation. It's been introduced a couple times and

1204
01:00:18,080 --> 01:00:21,960
Speaker 6: it's it's dyed and and this legislation has actually been

1205
01:00:22,080 --> 01:00:24,840
Speaker 6: much weaker than the laws we have in California. So

1206
01:00:25,200 --> 01:00:27,440
Speaker 6: we should, like, you know, we should be excited about

1207
01:00:28,360 --> 01:00:31,320
Speaker 6: what we have here and use these rights for sure.

1208
01:00:32,240 --> 01:00:35,920
Speaker 1: Now this is data brokers, Is that different than these

1209
01:00:36,000 --> 01:00:38,840
Speaker 1: like Spokyo and all these like those are like data

1210
01:00:39,640 --> 01:00:41,480
Speaker 1: I mean, I don't what do they call those Like

1211
01:00:41,480 --> 01:00:43,560
Speaker 1: when you're when you're like email and your phone number

1212
01:00:43,560 --> 01:00:44,960
Speaker 1: and all that stuff is like online.

1213
01:00:46,040 --> 01:00:48,760
Speaker 6: Yes, so data brokers get info a lot of ways,

1214
01:00:48,800 --> 01:00:50,760
Speaker 6: you know, kind of like how like they're you know,

1215
01:00:51,440 --> 01:00:54,160
Speaker 6: they're a little even though they both are also credit agencies,

1216
01:00:54,200 --> 01:00:57,160
Speaker 6: they they they operate a little differently. They don't just

1217
01:00:57,200 --> 01:01:01,280
Speaker 6: collect public information public information that's online. And they also

1218
01:01:01,480 --> 01:01:04,520
Speaker 6: I mean the big thing is is your your online habits.

1219
01:01:04,560 --> 01:01:08,720
Speaker 6: You know, where you go, what you search, what you

1220
01:01:08,720 --> 01:01:12,760
Speaker 6: add to a car, what you buy, and so that

1221
01:01:12,960 --> 01:01:16,720
Speaker 6: is the stuff that is really fueling sort of this

1222
01:01:16,720 --> 01:01:20,840
Speaker 6: this multi billion dollar targeted advertising industry where you're just

1223
01:01:21,080 --> 01:01:25,440
Speaker 6: you're just helicoptered into this sort of consumer buying frenzy.

1224
01:01:26,400 --> 01:01:29,520
Speaker 1: Now I've I've heard that when you get that that

1225
01:01:29,640 --> 01:01:32,720
Speaker 1: letter from your bank once a year, like any company

1226
01:01:32,720 --> 01:01:35,040
Speaker 1: that says like hey, you know, here's how we do

1227
01:01:35,120 --> 01:01:37,640
Speaker 1: our sharing of data, like you should always say like

1228
01:01:37,720 --> 01:01:39,080
Speaker 1: do not share my stuff?

1229
01:01:39,120 --> 01:01:40,560
Speaker 2: Like is that does that help you think?

1230
01:01:42,120 --> 01:01:42,360
Speaker 10: Yeah?

1231
01:01:42,360 --> 01:01:44,560
Speaker 8: I mean it would, it would definitely help.

1232
01:01:44,600 --> 01:01:45,000
Speaker 7: And like.

1233
01:01:46,640 --> 01:01:48,919
Speaker 6: You know, there's there's different laws there's you know, there's

1234
01:01:48,960 --> 01:01:54,760
Speaker 6: financial data regulatory laws. Not to bore you, but definitely

1235
01:01:54,840 --> 01:01:56,240
Speaker 6: that is one part of it. And there's you know,

1236
01:01:56,280 --> 01:01:59,320
Speaker 6: there's multiple parts of it. You know, there's not just

1237
01:01:59,400 --> 01:02:03,000
Speaker 6: data brokers every day companies that collect data on you.

1238
01:02:03,160 --> 01:02:07,240
Speaker 6: And you know, you can also exercise your rights, but

1239
01:02:07,320 --> 01:02:10,120
Speaker 6: you still have to do it step by step. And

1240
01:02:10,400 --> 01:02:12,320
Speaker 6: you know, there was a law that almost that almost

1241
01:02:12,360 --> 01:02:14,560
Speaker 6: got signed by the government, but it didn't make that easier.

1242
01:02:14,600 --> 01:02:16,400
Speaker 8: But that's a whole other story.

1243
01:02:16,840 --> 01:02:19,200
Speaker 1: Well, yeah, I mean, look, money talks and obviously a

1244
01:02:19,240 --> 01:02:21,480
Speaker 1: lot of these these I mean I'm looking at I

1245
01:02:21,560 --> 01:02:25,760
Speaker 1: just followed the breadcrumbs up the chain and it looks

1246
01:02:25,880 --> 01:02:29,200
Speaker 1: like that big data broker that you mentioned, the live

1247
01:02:29,320 --> 01:02:34,600
Speaker 1: ramp is owned by Axicom, which is owned by Inner Public,

1248
01:02:34,640 --> 01:02:38,080
Speaker 1: which is like one of the biggest like companies that

1249
01:02:38,160 --> 01:02:41,280
Speaker 1: does advertising. So it's like they're they own the they

1250
01:02:41,360 --> 01:02:44,120
Speaker 1: do the advertising, but they also own the you know,

1251
01:02:44,160 --> 01:02:46,520
Speaker 1: they're they're getting the data from these little smaller companies.

1252
01:02:46,560 --> 01:02:48,440
Speaker 1: It's just wild when you think about this stuff. We

1253
01:02:48,480 --> 01:02:50,840
Speaker 1: are we are so helpless, that's the problem. And I

1254
01:02:50,840 --> 01:02:53,200
Speaker 1: think what you're saying about these laws and things like

1255
01:02:53,240 --> 01:02:56,000
Speaker 1: if you take advantage like that's really the only way

1256
01:02:56,040 --> 01:02:59,040
Speaker 1: that we have any sort of power because scrolling through

1257
01:02:59,080 --> 01:03:01,560
Speaker 1: a hundred different data and trying to remove your information

1258
01:03:01,720 --> 01:03:04,680
Speaker 1: is you got to quit your job to do that.

1259
01:03:05,240 --> 01:03:07,440
Speaker 8: Yeah, don't lose your jobs out there, guys.

1260
01:03:07,520 --> 01:03:11,040
Speaker 1: All right, justin, how can folks find more information? Like

1261
01:03:11,080 --> 01:03:13,320
Speaker 1: Consumer Watchdog? What do you think they're their best bet

1262
01:03:13,360 --> 01:03:13,960
Speaker 1: to do that is?

1263
01:03:14,920 --> 01:03:17,040
Speaker 8: Yeah, consumer watchdog dot org.

1264
01:03:17,520 --> 01:03:20,120
Speaker 6: We have a privacy section and if you go there,

1265
01:03:20,200 --> 01:03:22,360
Speaker 6: you know we can help you direct you to take

1266
01:03:22,360 --> 01:03:25,080
Speaker 6: control of your personal information and from data brokers.

1267
01:03:25,080 --> 01:03:25,720
Speaker 8: It's all there.

1268
01:03:25,920 --> 01:03:27,640
Speaker 2: All right, Thanks so much for joining me today. Really

1269
01:03:27,680 --> 01:03:28,280
Speaker 2: appreciate it.

1270
01:03:29,040 --> 01:03:30,240
Speaker 8: Thanks Rich, Thanks great.

1271
01:03:30,360 --> 01:03:34,479
Speaker 1: That's justin klausco from Consumer Watchdog. I'll put the link

1272
01:03:34,560 --> 01:03:37,439
Speaker 1: to the website on mine rich on Tech dot tv.

1273
01:03:38,080 --> 01:03:39,000
Speaker 2: Coming up more of your.

1274
01:03:38,920 --> 01:03:43,160
Speaker 1: Questions at triple eight rich one oh one plus ring

1275
01:03:43,560 --> 01:03:47,600
Speaker 1: is adding a much requested feature I will explain coming

1276
01:03:47,720 --> 01:03:52,640
Speaker 1: up on rich on Tech. Welcome back to rich on Tech.

1277
01:03:52,720 --> 01:03:56,240
Speaker 1: Rich Demiro here hanging out with you talking technology at

1278
01:03:56,440 --> 01:04:00,760
Speaker 1: triple eight Rich one O one eight eight eight seven

1279
01:04:00,920 --> 01:04:04,160
Speaker 1: four to two four to one zero one. Got a

1280
01:04:04,200 --> 01:04:07,200
Speaker 1: message that I don't say the phone line enough. I

1281
01:04:07,200 --> 01:04:09,280
Speaker 1: feel like I say it a lot, but phone line

1282
01:04:09,280 --> 01:04:13,960
Speaker 1: and website website is rich on tech dot tv. You

1283
01:04:13,960 --> 01:04:16,000
Speaker 1: can hit contact to get in touch with me. Sign

1284
01:04:16,040 --> 01:04:19,280
Speaker 1: up for my newsletter while you're there, lots of valuable information.

1285
01:04:19,360 --> 01:04:22,400
Speaker 1: If you like this show, you will love the newsletter

1286
01:04:22,440 --> 01:04:25,680
Speaker 1: because it's basically this show written out with all the

1287
01:04:25,720 --> 01:04:29,880
Speaker 1: tips and things that you can think of. Let's go

1288
01:04:30,040 --> 01:04:33,240
Speaker 1: to John and Fallbrook. John, I know you've been holding

1289
01:04:33,280 --> 01:04:35,520
Speaker 1: on for a while. Thanks so much for hanging on.

1290
01:04:35,680 --> 01:04:36,520
Speaker 1: Welcome to the show.

1291
01:04:37,600 --> 01:04:40,280
Speaker 7: Thank you very much. I enjoy your show. I look

1292
01:04:40,320 --> 01:04:44,160
Speaker 7: forward to listening to it every week. My question is

1293
01:04:44,600 --> 01:04:49,600
Speaker 7: mesh Wifelise. I need to expand extend my range a bit,

1294
01:04:50,200 --> 01:04:54,040
Speaker 7: and I wanted to know which of the Mesh WIFEI

1295
01:04:54,200 --> 01:04:55,520
Speaker 7: system sort of the best.

1296
01:04:56,280 --> 01:04:57,800
Speaker 1: Well, I can tell you the one that I use

1297
01:04:57,880 --> 01:05:00,200
Speaker 1: and that I've liked over the years. Have you looked

1298
01:05:00,240 --> 01:05:02,440
Speaker 1: into these at all? Is there any specific feature that

1299
01:05:02,520 --> 01:05:02,880
Speaker 1: you need?

1300
01:05:06,160 --> 01:05:09,240
Speaker 7: I really haven't looked. I roamed around a bit on

1301
01:05:11,520 --> 01:05:14,480
Speaker 7: on Amazon and I seen KEP Link, and I seen

1302
01:05:14,880 --> 01:05:20,320
Speaker 7: euro and then ORB, but I haven't looked any deeper

1303
01:05:20,320 --> 01:05:20,600
Speaker 7: than that.

1304
01:05:21,200 --> 01:05:23,920
Speaker 1: Okay, well, you just mentioned the top three, so it

1305
01:05:23,960 --> 01:05:26,720
Speaker 1: looks like you've done your research. So I will tell

1306
01:05:26,760 --> 01:05:31,680
Speaker 1: you that in my experience, I think that the the

1307
01:05:31,720 --> 01:05:34,280
Speaker 1: best overall, I think is that euro That's the one

1308
01:05:34,280 --> 01:05:37,320
Speaker 1: that I've been using since day one. You know, they

1309
01:05:37,360 --> 01:05:42,000
Speaker 1: basically invented the genre of whole home mesh wi fi.

1310
01:05:42,440 --> 01:05:43,840
Speaker 2: It is now owned by Amazon.

1311
01:05:43,920 --> 01:05:46,560
Speaker 1: It was started as an independent company, but Amazon scooped

1312
01:05:46,560 --> 01:05:46,960
Speaker 1: them up.

1313
01:05:47,360 --> 01:05:50,440
Speaker 2: So I really like them the best. I've been using them.

1314
01:05:50,480 --> 01:05:52,200
Speaker 1: I really like their app, and I think that's a

1315
01:05:52,200 --> 01:05:55,040
Speaker 1: big part of this is how the app works and

1316
01:05:55,040 --> 01:05:57,200
Speaker 1: how the setup works and all that good stuff. So

1317
01:05:57,240 --> 01:06:01,040
Speaker 1: I think that especially right now, when these products are

1318
01:06:01,080 --> 01:06:02,920
Speaker 1: going to be on sale during Prime Day, that's probably

1319
01:06:02,960 --> 01:06:04,600
Speaker 1: a good time to check them out and get that.

1320
01:06:05,400 --> 01:06:08,680
Speaker 1: With that said, I will say that the other brands

1321
01:06:08,840 --> 01:06:14,600
Speaker 1: that are very good are Neckgear Orbi, which maybe.

1322
01:06:14,360 --> 01:06:16,200
Speaker 2: A little bit cheaper than the Euroo.

1323
01:06:16,960 --> 01:06:18,880
Speaker 1: And then the other one that I think is actually

1324
01:06:18,920 --> 01:06:22,040
Speaker 1: probably the best value over and over according to all

1325
01:06:22,080 --> 01:06:25,920
Speaker 1: the different reviewers is the TP link the Deco. So

1326
01:06:26,960 --> 01:06:28,960
Speaker 1: I think that those are the three like I would

1327
01:06:29,040 --> 01:06:32,040
Speaker 1: rank them. Probably the Eero I think is the best.

1328
01:06:32,040 --> 01:06:35,000
Speaker 1: I still think it's the gold standard. Then the Orby,

1329
01:06:35,280 --> 01:06:36,840
Speaker 1: but if you want kind of like the best bang

1330
01:06:36,880 --> 01:06:39,520
Speaker 1: for your buck, I think the TP link deco is

1331
01:06:39,560 --> 01:06:42,480
Speaker 1: probably gonna be your best bet for that. And then

1332
01:06:42,520 --> 01:06:44,440
Speaker 1: it depends how many you need of these things. So

1333
01:06:44,560 --> 01:06:49,120
Speaker 1: on their website, I think they typically, you know, they

1334
01:06:49,160 --> 01:06:51,800
Speaker 1: recommend either two to three of these things in your house.

1335
01:06:51,840 --> 01:06:53,880
Speaker 1: So it depends how big your house is. I've always

1336
01:06:53,920 --> 01:06:57,600
Speaker 1: had three in my place. Depending on how big your

1337
01:06:57,600 --> 01:06:59,840
Speaker 1: house is, you may need more or less than that.

1338
01:07:00,320 --> 01:07:02,520
Speaker 1: So if you have let's say, like a you know,

1339
01:07:02,600 --> 01:07:04,920
Speaker 1: a smaller place, you may just need two of these things.

1340
01:07:04,920 --> 01:07:07,560
Speaker 1: But if you have a decent, you know, reasonably sized house,

1341
01:07:07,640 --> 01:07:09,840
Speaker 1: you know, kind of an average sized house, I think

1342
01:07:09,920 --> 01:07:12,800
Speaker 1: three is good. You can put them in all different places. Now,

1343
01:07:12,840 --> 01:07:16,800
Speaker 1: it also matters where you put these things. So you

1344
01:07:16,800 --> 01:07:18,560
Speaker 1: don't want to put these things in a closet. You

1345
01:07:18,560 --> 01:07:20,160
Speaker 1: don't want to put them out of sight. You want

1346
01:07:20,160 --> 01:07:22,640
Speaker 1: to put them where they can actually get their signals

1347
01:07:22,680 --> 01:07:25,720
Speaker 1: to each other. And so that's another aspect of where

1348
01:07:25,760 --> 01:07:27,720
Speaker 1: you place these things is that you want to sort

1349
01:07:27,720 --> 01:07:30,280
Speaker 1: of think about the way that these signal emanates out

1350
01:07:30,280 --> 01:07:32,440
Speaker 1: of them as like almost like a doughnut. And so

1351
01:07:32,520 --> 01:07:34,400
Speaker 1: it's going to be if this is on the floor,

1352
01:07:35,200 --> 01:07:36,920
Speaker 1: you're not really going to get much of a signal

1353
01:07:36,920 --> 01:07:38,360
Speaker 1: off these things. A lot of it's going to be,

1354
01:07:38,440 --> 01:07:41,080
Speaker 1: you know, just going below it or above it in

1355
01:07:41,120 --> 01:07:42,880
Speaker 1: that little area. So you want to have these things

1356
01:07:43,000 --> 01:07:46,480
Speaker 1: kind of like positioned up and away from the walls

1357
01:07:46,600 --> 01:07:49,720
Speaker 1: and away from behind things. Some people put these behind

1358
01:07:49,720 --> 01:07:52,080
Speaker 1: their TVs. You're not going to get the best signal

1359
01:07:52,080 --> 01:07:55,320
Speaker 1: that way, and you know that's that does make a difference.

1360
01:07:55,760 --> 01:07:59,080
Speaker 1: But I think the Eros, I've had absolutely no problems.

1361
01:07:58,720 --> 01:08:00,960
Speaker 2: With them over the years. I think they are incredible.

1362
01:08:01,440 --> 01:08:03,360
Speaker 2: And I'm on my like third set of them.

1363
01:08:03,800 --> 01:08:06,280
Speaker 1: And and by the way, I gave my dad my

1364
01:08:06,320 --> 01:08:09,640
Speaker 1: old set and it's still working for him and he's

1365
01:08:09,640 --> 01:08:11,040
Speaker 1: had it for I mean, that thing is going on

1366
01:08:11,120 --> 01:08:13,920
Speaker 1: many many years old and it's still getting software updates too,

1367
01:08:13,920 --> 01:08:16,479
Speaker 1: which is kind of cool. So I think that's a

1368
01:08:16,479 --> 01:08:18,479
Speaker 1: big part of it is look at the software and

1369
01:08:18,560 --> 01:08:22,200
Speaker 1: support of these systems. Eero has a nice long track record.

1370
01:08:22,200 --> 01:08:25,000
Speaker 1: They're always coming out with new features. They've got a

1371
01:08:25,040 --> 01:08:27,479
Speaker 1: great feature, by the way, if you subscribe to their

1372
01:08:27,520 --> 01:08:30,000
Speaker 1: secure where you can block all the ads on your

1373
01:08:30,000 --> 01:08:34,000
Speaker 1: network at the like literally at the network level. So

1374
01:08:34,120 --> 01:08:36,160
Speaker 1: when you come to my house and you log onto

1375
01:08:36,240 --> 01:08:38,679
Speaker 1: my Wi Fi guest WiFi. You're not getting the uh,

1376
01:08:38,720 --> 01:08:42,400
Speaker 1: you're not getting the standard one. People come to the

1377
01:08:42,439 --> 01:08:45,080
Speaker 1: house and they literally they literally it's like in a

1378
01:08:45,240 --> 01:08:47,200
Speaker 1: front when they're like, hey, can I get your WiFi?

1379
01:08:47,240 --> 01:08:48,960
Speaker 1: And I'm like, oh, yeah, sure, there's a QR code,

1380
01:08:49,000 --> 01:08:51,760
Speaker 1: just scan that and they're like, guess what's that all about.

1381
01:08:51,800 --> 01:08:54,080
Speaker 1: I'm like, oh, you're the guest, you get the guest WiFi.

1382
01:08:54,600 --> 01:08:56,599
Speaker 1: And I literally, like you could just see their eyes.

1383
01:08:56,640 --> 01:08:59,640
Speaker 1: They like they're like, they're like, rich, how dare you

1384
01:08:59,680 --> 01:09:02,320
Speaker 1: Why you don't trust me with your network? I'm like, no,

1385
01:09:02,439 --> 01:09:05,679
Speaker 1: I do not. I don't want you on my actual network.

1386
01:09:05,960 --> 01:09:07,720
Speaker 1: Guess network. I can just clear you out, you know,

1387
01:09:07,760 --> 01:09:09,839
Speaker 1: and you have no more access, but my home network

1388
01:09:10,479 --> 01:09:13,559
Speaker 1: a little trickier anyway. Thanks for the call today, John

1389
01:09:13,720 --> 01:09:15,559
Speaker 1: in Fallbrook really appreciate that.

1390
01:09:15,680 --> 01:09:17,760
Speaker 2: Good luck with the mesh Wi Fi.

1391
01:09:19,080 --> 01:09:21,559
Speaker 1: Ring has come out with a feature that a lot

1392
01:09:21,600 --> 01:09:26,400
Speaker 1: of people have wanted, continuous recording twenty four to seven recording.

1393
01:09:27,280 --> 01:09:31,559
Speaker 1: This is brand new and this is for eligible wired cameras.

1394
01:09:31,560 --> 01:09:33,439
Speaker 1: You always have to read through the lines right. They

1395
01:09:33,439 --> 01:09:35,600
Speaker 1: put out the press release and the blog post that

1396
01:09:35,640 --> 01:09:38,519
Speaker 1: says twenty four to seven recording. Yes, I could record

1397
01:09:38,560 --> 01:09:41,719
Speaker 1: my Ring doorbell all day. Now, no you can't. Those

1398
01:09:41,760 --> 01:09:44,439
Speaker 1: have batteries, they're not most of them are not wired.

1399
01:09:44,479 --> 01:09:47,360
Speaker 1: But the wired ones you still can't. Because they didn't

1400
01:09:47,360 --> 01:09:49,599
Speaker 1: really think about this feature back in the day when

1401
01:09:49,600 --> 01:09:51,160
Speaker 1: they came out with these cameras, so they got to,

1402
01:09:51,400 --> 01:09:53,639
Speaker 1: you know, they kind of had to like figure out

1403
01:09:53,680 --> 01:09:55,800
Speaker 1: how to make these things work to record twenty four

1404
01:09:55,800 --> 01:09:57,840
Speaker 1: to seven because that's a whole nother ballgame. How a

1405
01:09:57,920 --> 01:10:01,519
Speaker 1: camera going from just clips, which is typically what Ring does,

1406
01:10:01,600 --> 01:10:04,080
Speaker 1: to twenty four to seven recording. It's like your camera

1407
01:10:04,200 --> 01:10:08,639
Speaker 1: is working all the time. So it's for the eligible cameras.

1408
01:10:08,760 --> 01:10:10,519
Speaker 1: You can look on their website to see which ones

1409
01:10:10,560 --> 01:10:13,200
Speaker 1: are eligible. But it's kind of a cool feature.

1410
01:10:13,240 --> 01:10:13,400
Speaker 6: Now.

1411
01:10:13,439 --> 01:10:15,559
Speaker 1: I think it puts them on par with the you know,

1412
01:10:15,600 --> 01:10:19,280
Speaker 1: the wisecams of the world, the Google Nests of the world.

1413
01:10:19,600 --> 01:10:20,960
Speaker 1: I know, in my house, I have a bunch of

1414
01:10:20,960 --> 01:10:23,519
Speaker 1: different systems. So now I'll be able to kind of

1415
01:10:23,520 --> 01:10:25,680
Speaker 1: maybe get some of these Ring cameras because they can

1416
01:10:25,720 --> 01:10:26,960
Speaker 1: record twenty four to seven.

1417
01:10:27,120 --> 01:10:28,679
Speaker 2: Now you are going to have to pay for this.

1418
01:10:28,680 --> 01:10:31,760
Speaker 2: This is not included. They have three plans with Ring.

1419
01:10:32,479 --> 01:10:35,719
Speaker 2: You've got home basic five bucks a month, Home standard

1420
01:10:35,720 --> 01:10:38,360
Speaker 2: ten dollars a month, Home Premium twenty dollars a month.

1421
01:10:38,880 --> 01:10:40,600
Speaker 2: This is going to start to roll out now, but

1422
01:10:41,040 --> 01:10:43,680
Speaker 2: everyone should have it by November fifth. So if you

1423
01:10:43,760 --> 01:10:47,040
Speaker 2: want the twenty four to seven recording, you got to

1424
01:10:47,080 --> 01:10:50,160
Speaker 2: pay twenty bucks a month, twenty dollars a month if

1425
01:10:50,200 --> 01:10:52,400
Speaker 2: you want twenty four to seven recording. But now good

1426
01:10:52,400 --> 01:10:53,880
Speaker 2: to know that ring has this feature.

1427
01:10:54,439 --> 01:10:56,920
Speaker 1: Eighty to eight rich one oh one eight eight eight

1428
01:10:57,080 --> 01:10:59,240
Speaker 1: seven four to two four one zero one. You got

1429
01:10:59,240 --> 01:11:01,000
Speaker 1: a question, give me a all. We'll talk about it.

1430
01:11:01,479 --> 01:11:04,200
Speaker 1: Website rich on Tech dot TV. More rich on Tech

1431
01:11:04,200 --> 01:11:07,400
Speaker 1: coming your way right after this. Welcome back to rich

1432
01:11:07,479 --> 01:11:12,800
Speaker 1: on Tech. Rich Demiro here hanging out with you, talking technology.

1433
01:11:13,080 --> 01:11:16,559
Speaker 1: The phone line is open eight eight eight rich one

1434
01:11:16,600 --> 01:11:20,160
Speaker 1: oh one eight eight eight seven four to two four

1435
01:11:20,439 --> 01:11:24,439
Speaker 1: one zero one. The website for the show rich on

1436
01:11:24,920 --> 01:11:33,480
Speaker 1: Tech dot TV. Let's go to UH Stephanie in upland Stephanie,

1437
01:11:33,479 --> 01:11:33,880
Speaker 1: you're on.

1438
01:11:33,960 --> 01:11:36,040
Speaker 2: Hey, Hi, I.

1439
01:11:36,080 --> 01:11:42,040
Speaker 14: Have a question about ten. So we recently ditched the

1440
01:11:42,120 --> 01:11:47,040
Speaker 14: cable because we just don't watch that much TV, and

1441
01:11:47,080 --> 01:11:51,160
Speaker 14: we purchased I went down to UH best Buy and

1442
01:11:51,280 --> 01:11:55,840
Speaker 14: asked what antenna would work for us, so we purchased one.

1443
01:11:55,960 --> 01:12:01,120
Speaker 14: It didn't work, so then we purchased this RCA fifty

1444
01:12:01,200 --> 01:12:02,400
Speaker 14: five mile range.

1445
01:12:03,880 --> 01:12:05,479
Speaker 3: We were able to get some.

1446
01:12:05,760 --> 01:12:09,280
Speaker 14: Channels, but we couldn't get Channel two or seven and

1447
01:12:09,439 --> 01:12:11,280
Speaker 14: four would come in and out.

1448
01:12:11,840 --> 01:12:12,960
Speaker 3: So we've moved it.

1449
01:12:13,280 --> 01:12:16,519
Speaker 14: We bought an extension. I've stood outside, hold it here,

1450
01:12:16,640 --> 01:12:21,639
Speaker 14: hold it there, and now I'm like done. Years ago

1451
01:12:22,600 --> 01:12:25,080
Speaker 14: twenty one years ago, when we moved here, we had

1452
01:12:25,120 --> 01:12:29,120
Speaker 14: an antenna and ma attic that worked great. Yeah, I

1453
01:12:29,240 --> 01:12:32,080
Speaker 14: kind of researched online. I couldn't. I just kind of

1454
01:12:32,120 --> 01:12:34,800
Speaker 14: have come to the end of like, I don't know

1455
01:12:34,800 --> 01:12:36,479
Speaker 14: what to do to make this simple.

1456
01:12:37,160 --> 01:12:38,720
Speaker 3: Well, do you have any recommendations.

1457
01:12:38,800 --> 01:12:43,040
Speaker 1: I do, so I love the antennas from Antenna's direct.

1458
01:12:43,920 --> 01:12:46,240
Speaker 1: I would bring back whatever you bought at Best Buy

1459
01:12:46,479 --> 01:12:49,120
Speaker 1: and just go to this website and you put in

1460
01:12:49,160 --> 01:12:52,320
Speaker 1: your zip code. You live in upland so I just

1461
01:12:52,320 --> 01:12:54,599
Speaker 1: put in your zip code and it gives you the

1462
01:12:54,600 --> 01:12:58,519
Speaker 1: four antennas that would be perfect for your area. There's

1463
01:12:58,560 --> 01:13:01,240
Speaker 1: one for there's one for thirty three dollars, there's one

1464
01:13:01,240 --> 01:13:03,960
Speaker 1: for fifty dollars, one for ninety, one for one sixty.

1465
01:13:04,439 --> 01:13:06,040
Speaker 1: I don't know what you paid it best by These

1466
01:13:06,040 --> 01:13:10,560
Speaker 1: are probably a little bit more expensive than that, but money.

1467
01:13:10,280 --> 01:13:13,000
Speaker 14: Doesn't Yeah, I mean it's cheaper than what they had us.

1468
01:13:13,000 --> 01:13:14,759
Speaker 14: It was up to like one hundred dollars a month.

1469
01:13:14,640 --> 01:13:16,840
Speaker 2: And I said, yeah, yeah, exactly.

1470
01:13:16,960 --> 01:13:18,920
Speaker 1: And I've got I've got an antenna installed on my

1471
01:13:19,040 --> 01:13:22,320
Speaker 1: roof and it's, uh, it's incredible. I mean people forget

1472
01:13:22,360 --> 01:13:26,160
Speaker 1: that you can get over the air incredible signal from

1473
01:13:26,200 --> 01:13:29,519
Speaker 1: these antennas, and it's actually, in most cases a better

1474
01:13:29,600 --> 01:13:32,519
Speaker 1: resolution than what your cable company is giving you or

1475
01:13:32,560 --> 01:13:37,439
Speaker 1: streaming even so, right, the only trick is if you

1476
01:13:37,520 --> 01:13:39,840
Speaker 1: want to have a DVR, and that's you know, that's

1477
01:13:39,880 --> 01:13:44,479
Speaker 1: another side of this is the DVR situation. So there

1478
01:13:44,520 --> 01:13:47,799
Speaker 1: are some over the air DVRs, like a company called Tableau.

1479
01:13:47,880 --> 01:13:48,479
Speaker 2: Have you heard of that?

1480
01:13:49,720 --> 01:13:51,800
Speaker 7: No, So, so.

1481
01:13:51,760 --> 01:13:53,439
Speaker 1: If you're gonna, if you're you know, if it depends

1482
01:13:53,439 --> 01:13:55,320
Speaker 1: if you care about the DVR, you know that's that

1483
01:13:55,520 --> 01:13:56,280
Speaker 1: I don't character.

1484
01:13:56,560 --> 01:13:58,920
Speaker 14: Yeah, I mean we miss being able to go back

1485
01:13:58,960 --> 01:14:01,599
Speaker 14: and like, oh, let's watch football game. We missed you know,

1486
01:14:01,800 --> 01:14:05,760
Speaker 14: an hour whatever. But where I'm okay not having it.

1487
01:14:07,200 --> 01:14:11,439
Speaker 14: But however, I have a question about this antenna's direct

1488
01:14:11,520 --> 01:14:14,120
Speaker 14: Are those antennas that have to be like installed on

1489
01:14:14,120 --> 01:14:15,880
Speaker 14: your group or can it just go on our attic.

1490
01:14:16,080 --> 01:14:17,960
Speaker 2: No, there's so it depends.

1491
01:14:18,000 --> 01:14:21,080
Speaker 1: I mean there's four different so there's there's three that

1492
01:14:21,120 --> 01:14:24,000
Speaker 1: are indoor, so you can just set them up indoor. Now,

1493
01:14:24,160 --> 01:14:26,800
Speaker 1: give you know you're an uplands, you're the transmitters are

1494
01:14:26,800 --> 01:14:29,920
Speaker 1: not necessarily close to you, so that's why you have

1495
01:14:30,000 --> 01:14:32,360
Speaker 1: to you know, And this will actually show you how

1496
01:14:32,479 --> 01:14:35,240
Speaker 1: far the distance is from where the signal is. So

1497
01:14:35,280 --> 01:14:39,120
Speaker 1: for instance you mentioned, this actually will show you every

1498
01:14:39,120 --> 01:14:42,160
Speaker 1: single channel that you can get as well, and they'll

1499
01:14:42,160 --> 01:14:44,280
Speaker 1: tell you the signal so where you are actually is

1500
01:14:44,479 --> 01:14:47,919
Speaker 1: all the signals are actually strong, which is great except

1501
01:14:47,960 --> 01:14:52,599
Speaker 1: for I will tell you. Let's see, I'm looking. I'm

1502
01:14:52,600 --> 01:14:56,280
Speaker 1: trying to see if any of these channels are major channels. No.

1503
01:14:56,960 --> 01:15:00,840
Speaker 14: Seven just would not like we got two. Seven would

1504
01:15:01,000 --> 01:15:03,840
Speaker 14: work at all for us, Like we kept moving this

1505
01:15:04,000 --> 01:15:04,839
Speaker 14: antenna around.

1506
01:15:05,080 --> 01:15:06,920
Speaker 1: Yeah, I mean there's only one channel that you need,

1507
01:15:06,960 --> 01:15:10,960
Speaker 1: and that's KTLA, But that's besides the point. No, but

1508
01:15:11,000 --> 01:15:16,360
Speaker 1: I'm looking here and KABC it's strong signal. It's twenty

1509
01:15:16,360 --> 01:15:19,320
Speaker 1: three miles away. All the antennas are twenty about twenty

1510
01:15:19,360 --> 01:15:23,360
Speaker 1: three miles away from your house. So long story short,

1511
01:15:23,800 --> 01:15:25,800
Speaker 1: I would go, if you want to get the best,

1512
01:15:25,840 --> 01:15:28,320
Speaker 1: I would say probably the attic antenna's probably gonna be

1513
01:15:28,320 --> 01:15:30,920
Speaker 1: your best. But I would start, maybe, you know, just

1514
01:15:30,920 --> 01:15:33,000
Speaker 1: look at these. It tells you the range of the

1515
01:15:33,040 --> 01:15:36,120
Speaker 1: attic antennas seventy plus miles. You may not need that.

1516
01:15:36,479 --> 01:15:38,800
Speaker 1: You may be able to try their indoor amplified and

1517
01:15:38,840 --> 01:15:40,599
Speaker 1: just see if that one works. It's got, but you're

1518
01:15:40,600 --> 01:15:42,040
Speaker 1: gonna have to put that up by a window. I

1519
01:15:42,040 --> 01:15:44,559
Speaker 1: would say. It also tells you kind of the direction

1520
01:15:44,680 --> 01:15:46,320
Speaker 1: to go. I mean, this is this is the website

1521
01:15:46,360 --> 01:15:48,559
Speaker 1: you want to go to. So go to antennasdirect dot com,

1522
01:15:49,439 --> 01:15:52,200
Speaker 1: pop in your zip code and check out the antenna's there.

1523
01:15:52,240 --> 01:15:54,320
Speaker 1: And I think I will tell you in my house

1524
01:15:54,439 --> 01:15:58,280
Speaker 1: even inside, I put one of their antennas there. They've

1525
01:15:58,280 --> 01:16:00,880
Speaker 1: got this mohu versa which is a very inexpensive, like

1526
01:16:00,920 --> 01:16:03,799
Speaker 1: thirty dollars antenna, and I was able to get every channel.

1527
01:16:04,000 --> 01:16:06,000
Speaker 1: But I will tell you the way that these signals

1528
01:16:06,040 --> 01:16:10,240
Speaker 1: work sometimes are very reliant on exactly how this antenna

1529
01:16:10,360 --> 01:16:13,120
Speaker 1: is placed. You put it by one window, you miss

1530
01:16:13,160 --> 01:16:15,040
Speaker 1: one channel. You put it by the other window, you

1531
01:16:15,120 --> 01:16:17,479
Speaker 1: might miss another channel, so you do have to play

1532
01:16:17,520 --> 01:16:20,280
Speaker 1: around a little bit. But upstairs in the attic you

1533
01:16:20,280 --> 01:16:22,040
Speaker 1: probably have your best bet up high there.

1534
01:16:22,800 --> 01:16:25,080
Speaker 14: And that's what I'm trying. That's what we're finding with

1535
01:16:25,160 --> 01:16:28,160
Speaker 14: this RCA is like, okay, great, oh we get these

1536
01:16:28,200 --> 01:16:29,040
Speaker 14: channels perfectly.

1537
01:16:29,160 --> 01:16:30,000
Speaker 10: Oh we lost that.

1538
01:16:30,200 --> 01:16:31,880
Speaker 4: Yeah, okay, let's move it over here.

1539
01:16:32,320 --> 01:16:35,000
Speaker 14: The slightest movement you lose a channel gain a channel.

1540
01:16:35,240 --> 01:16:36,559
Speaker 14: So I'm tired of playing this game.

1541
01:16:36,840 --> 01:16:38,160
Speaker 2: Yeah, it's funny.

1542
01:16:38,320 --> 01:16:40,240
Speaker 1: You'll be calling me in a couple of weeks saying, Rich,

1543
01:16:40,280 --> 01:16:42,360
Speaker 1: now I need a DVR. So what do you recommend

1544
01:16:42,360 --> 01:16:44,719
Speaker 1: for a DVR? Because now I've got all these channels

1545
01:16:44,720 --> 01:16:45,479
Speaker 1: and it looks great.

1546
01:16:45,560 --> 01:16:47,840
Speaker 14: So yeah, once I get this square away, I.

1547
01:16:47,880 --> 01:16:48,360
Speaker 4: Might do that.

1548
01:16:48,600 --> 01:16:50,439
Speaker 1: Yeah, call me when you get to that point, but yeah,

1549
01:16:50,520 --> 01:16:52,120
Speaker 1: check it out. I'll put the link on the website.

1550
01:16:52,200 --> 01:16:55,240
Speaker 1: Rich on tech dot tv, thanks so much for calling

1551
01:16:55,280 --> 01:16:56,880
Speaker 1: today over there and upland okay.

1552
01:16:56,920 --> 01:16:58,720
Speaker 14: Oh yeah, awesome, thanks for taking my call.

1553
01:16:58,760 --> 01:17:02,639
Speaker 2: All right, Stephanie, take care. I always do. I always.

1554
01:17:04,000 --> 01:17:06,040
Speaker 1: I've been doing this show for two years almost two

1555
01:17:06,080 --> 01:17:08,799
Speaker 1: years now, and I still I just got my finger

1556
01:17:08,840 --> 01:17:11,080
Speaker 1: on the trigger and it's like I cut people off

1557
01:17:11,080 --> 01:17:13,240
Speaker 1: I don't mean to cut you off. Sometimes it's just like,

1558
01:17:14,000 --> 01:17:16,280
Speaker 1: you know, I'm looking at like ten different screens here,

1559
01:17:16,400 --> 01:17:19,479
Speaker 1: and it just sort of happened. So yeah, that's always

1560
01:17:19,520 --> 01:17:22,200
Speaker 1: a good I was actually the first person. I don't

1561
01:17:22,200 --> 01:17:24,719
Speaker 1: want to take credit for the success of that company,

1562
01:17:24,720 --> 01:17:27,960
Speaker 1: Antennis Direct, but I will tell you that I was

1563
01:17:28,000 --> 01:17:30,479
Speaker 1: one of the first people to ever feature them on

1564
01:17:30,520 --> 01:17:33,880
Speaker 1: the Today Show. Gosh, this was probably I don't even

1565
01:17:33,920 --> 01:17:38,240
Speaker 1: want to say, but probably almost fifteen sixteen, probably eighteen

1566
01:17:38,280 --> 01:17:38,799
Speaker 1: years ago.

1567
01:17:38,640 --> 01:17:39,840
Speaker 2: I don't know, whatever it was. It was a long

1568
01:17:39,880 --> 01:17:40,240
Speaker 2: time ago.

1569
01:17:43,680 --> 01:17:46,840
Speaker 1: And they they literally they said as soon as I

1570
01:17:46,880 --> 01:17:51,360
Speaker 1: mentioned their name on TV, their place was just flooded

1571
01:17:51,400 --> 01:17:53,000
Speaker 1: with phone calls. They said they could not make an

1572
01:17:53,000 --> 01:17:56,400
Speaker 1: outgoing call for like a week or two. That's how

1573
01:17:56,400 --> 01:17:58,759
Speaker 1: many people called asking for this antenna. And the antenna

1574
01:17:58,840 --> 01:18:01,960
Speaker 1: was so cool. It was actually a frame. It was

1575
01:18:02,000 --> 01:18:04,360
Speaker 1: a picture frame, and the antenna was in the frame

1576
01:18:04,640 --> 01:18:06,960
Speaker 1: and you put it on your wall and it would,

1577
01:18:07,120 --> 01:18:10,479
Speaker 1: you know, pick up the channels. And I remember I was,

1578
01:18:10,560 --> 01:18:11,920
Speaker 1: you know, since I was on the Today Show, I

1579
01:18:11,920 --> 01:18:13,639
Speaker 1: thought it'd be cool to put a picture of Lindsay

1580
01:18:13,720 --> 01:18:15,280
Speaker 1: in the frame, and I snuck it in. I printed

1581
01:18:15,280 --> 01:18:17,240
Speaker 1: out a picture of me and Lindsay put it in

1582
01:18:17,240 --> 01:18:19,000
Speaker 1: the frame and I was like, are the producers going

1583
01:18:19,040 --> 01:18:20,400
Speaker 1: to say you can't have that in the frame? And

1584
01:18:20,439 --> 01:18:22,720
Speaker 1: sure enough she was on the Today Show as well.

1585
01:18:22,800 --> 01:18:25,040
Speaker 1: How long were you on Today Show?

1586
01:18:24,880 --> 01:18:27,120
Speaker 2: How what? How long were you on the Today Show?

1587
01:18:27,200 --> 01:18:29,000
Speaker 2: Like a segment like a couple of minutes?

1588
01:18:29,040 --> 01:18:31,920
Speaker 1: I was on a law actually no, like like time

1589
01:18:31,960 --> 01:18:34,960
Speaker 1: wise like probably I think those segments were maybe five minutes,

1590
01:18:35,160 --> 01:18:37,280
Speaker 1: No like years, like, oh gosh, I mean this was

1591
01:18:37,320 --> 01:18:38,400
Speaker 1: probably almost twenty.

1592
01:18:38,280 --> 01:18:40,280
Speaker 2: Years ago at this point. Oh wow. Yeah. I was

1593
01:18:40,280 --> 01:18:41,479
Speaker 2: like I was a little kid.

1594
01:18:41,520 --> 01:18:45,040
Speaker 1: I was literally like it was like talk about imposter syndrome.

1595
01:18:45,080 --> 01:18:47,559
Speaker 1: I was working at Sina at the time, and you know,

1596
01:18:47,600 --> 01:18:50,800
Speaker 1: I was kind of like, I mean I was I've

1597
01:18:50,920 --> 01:18:54,120
Speaker 1: literally been doing the same thing, Bobo for all these years.

1598
01:18:54,120 --> 01:18:56,800
Speaker 1: It's just about giving people good information, right and an

1599
01:18:56,880 --> 01:18:59,639
Speaker 1: easy to understand way. And so when I got to CINA,

1600
01:18:59,760 --> 01:19:01,840
Speaker 1: and I was sort of like, you know, I had

1601
01:19:01,880 --> 01:19:04,719
Speaker 1: access to all this great information and the reviews and stuff,

1602
01:19:04,720 --> 01:19:06,439
Speaker 1: and I was the person who would take that information

1603
01:19:06,520 --> 01:19:08,880
Speaker 1: and put it on TV. And so I started doing

1604
01:19:08,920 --> 01:19:10,479
Speaker 1: these things and I was on the Today Show, I

1605
01:19:10,520 --> 01:19:13,559
Speaker 1: was on ABC you know all their like early morning

1606
01:19:13,600 --> 01:19:16,920
Speaker 1: shows there. I was on CMBC, I was on Fox Business.

1607
01:19:17,120 --> 01:19:20,840
Speaker 1: I mean I was everywhere because here's a person that

1608
01:19:20,920 --> 01:19:22,760
Speaker 1: knew how to talk about technology in a way that

1609
01:19:22,760 --> 01:19:23,680
Speaker 1: people understood it.

1610
01:19:23,920 --> 01:19:26,040
Speaker 15: My thing is is something that when I go to

1611
01:19:26,120 --> 01:19:28,280
Speaker 15: career days to school about you know, what we do

1612
01:19:28,360 --> 01:19:30,559
Speaker 15: for a living. Always tell them if you love what

1613
01:19:30,600 --> 01:19:32,120
Speaker 15: you do, you're never going to work a day in

1614
01:19:32,120 --> 01:19:34,800
Speaker 15: your life because it's always fun. It's always enjoyable. Like

1615
01:19:34,880 --> 01:19:37,320
Speaker 15: me coming here every Saturday, I enjoy coming here with this.

1616
01:19:37,720 --> 01:19:40,360
Speaker 15: It's fun, it's the interesting show and is knowledgeable and

1617
01:19:40,400 --> 01:19:42,679
Speaker 15: you help people. And that's one reason why I love radio,

1618
01:19:42,720 --> 01:19:44,759
Speaker 15: helping people and making people laugh and smile.

1619
01:19:44,760 --> 01:19:45,559
Speaker 2: One hundred percent.

1620
01:19:45,600 --> 01:19:48,920
Speaker 1: And I that is literally when you look at my

1621
01:19:49,040 --> 01:19:52,200
Speaker 1: mission statement, it is to help people. And some people

1622
01:19:52,240 --> 01:19:55,400
Speaker 1: help people by you know, being a doctor. I am

1623
01:19:55,479 --> 01:19:58,439
Speaker 1: right there, same level. I wouldn't go that far, but

1624
01:19:58,960 --> 01:19:59,760
Speaker 1: you do help a lot.

1625
01:20:00,400 --> 01:20:04,320
Speaker 2: I'm just kidding. I am nowhere near. I'm just kidding,

1626
01:20:04,360 --> 01:20:04,760
Speaker 2: but it is.

1627
01:20:04,880 --> 01:20:05,200
Speaker 13: It is.

1628
01:20:05,280 --> 01:20:07,400
Speaker 1: Look, it is one of these things where like there's

1629
01:20:07,439 --> 01:20:09,360
Speaker 1: so much information online and this is what this is

1630
01:20:09,360 --> 01:20:12,280
Speaker 1: what gets me so angry about all this, Like TikTok stuff.

1631
01:20:12,520 --> 01:20:15,040
Speaker 1: It's all just like nonsense, Like there's so much nonsense

1632
01:20:15,040 --> 01:20:18,400
Speaker 1: out there, like scary this that like they have people

1633
01:20:18,439 --> 01:20:22,839
Speaker 1: Like the first viral video I ever did was literally

1634
01:20:23,040 --> 01:20:26,599
Speaker 1: debunking a video I saw online of someone ripping the

1635
01:20:26,640 --> 01:20:30,439
Speaker 1: battery out of their Samsung phone and they found this

1636
01:20:30,479 --> 01:20:33,160
Speaker 1: little antenna in there and they're like, you see this antenna,

1637
01:20:33,439 --> 01:20:37,000
Speaker 1: it's spying on you. And I said, wait, what serious? Yeah,

1638
01:20:37,040 --> 01:20:39,280
Speaker 1: And so I went to my desk. I was at KTLA,

1639
01:20:39,320 --> 01:20:40,680
Speaker 1: and I just said, let me try this, let me

1640
01:20:40,760 --> 01:20:42,880
Speaker 1: let me record a video. And I opened up the

1641
01:20:42,880 --> 01:20:44,559
Speaker 1: phone and I did the same thing the person did,

1642
01:20:44,600 --> 01:20:46,760
Speaker 1: and I'm sure enough I found the antenna. It wasn't

1643
01:20:46,760 --> 01:20:50,439
Speaker 1: an antenna, it was it was a way to oh my,

1644
01:20:50,520 --> 01:20:51,880
Speaker 1: I forget at this point. I think it was like

1645
01:20:52,200 --> 01:20:53,760
Speaker 1: either rf ID or I think it was the way

1646
01:20:53,800 --> 01:20:55,840
Speaker 1: to charge the battery. Yeah, it was like the little

1647
01:20:55,840 --> 01:20:59,160
Speaker 1: battery antenna, like to wirelessly charge it. Yeah, and I

1648
01:20:59,160 --> 01:21:01,640
Speaker 1: think that's what it was. But I like explained it

1649
01:21:01,680 --> 01:21:03,760
Speaker 1: and I was like this is fake, like stop. But

1650
01:21:03,800 --> 01:21:05,840
Speaker 1: then of course people were like no, you're still lying,

1651
01:21:05,960 --> 01:21:07,639
Speaker 1: Like but that was like the first thing I ever

1652
01:21:07,680 --> 01:21:11,040
Speaker 1: had to go viral. So anyway, but I've still look.

1653
01:21:11,160 --> 01:21:13,680
Speaker 1: I love helping you. I love and I'm you know,

1654
01:21:13,680 --> 01:21:15,680
Speaker 1: people are like, oh, you know, do you know your

1655
01:21:15,680 --> 01:21:17,960
Speaker 1: stuff or you don't know your stuff? Like I'm literally

1656
01:21:18,080 --> 01:21:20,320
Speaker 1: just like you. I'm like or like any person like,

1657
01:21:20,360 --> 01:21:22,800
Speaker 1: I'm just like collecting this information and trying to like

1658
01:21:22,880 --> 01:21:25,720
Speaker 1: make like digest it so that you can understand it.

1659
01:21:26,120 --> 01:21:27,559
Speaker 1: So you know, there are a lot of things that I

1660
01:21:27,560 --> 01:21:29,360
Speaker 1: don't understand. There's a lot of things I understand, but

1661
01:21:29,400 --> 01:21:31,120
Speaker 1: I just happen to follow all this stuff. And that's

1662
01:21:31,120 --> 01:21:34,840
Speaker 1: why I can, you know, do this. Okay, we'll get

1663
01:21:34,840 --> 01:21:38,120
Speaker 1: to some more calls in a minute. But Amazon Prime

1664
01:21:38,200 --> 01:21:43,040
Speaker 1: Video Financial Times reporting that apparently people don't mind the

1665
01:21:43,200 --> 01:21:44,679
Speaker 1: ads on Amazon Prime Video.

1666
01:21:44,720 --> 01:21:46,680
Speaker 2: Remember Prime Video used to have no ads. Now they

1667
01:21:46,720 --> 01:21:47,240
Speaker 2: have ads.

1668
01:21:47,600 --> 01:21:51,160
Speaker 1: Apparently people have not complained enough, so Amazon is like, oh,

1669
01:21:51,200 --> 01:21:55,639
Speaker 1: I guess they like them, and they're adding more. So now, okay,

1670
01:21:55,920 --> 01:21:59,200
Speaker 1: eight months ago Amazon added ads to Prime Video with

1671
01:21:59,240 --> 01:22:02,760
Speaker 1: a quote light ad load, and now they haven't seen

1672
01:22:02,800 --> 01:22:05,479
Speaker 1: a lot of people drop their subscriptions, and so they're

1673
01:22:05,479 --> 01:22:07,400
Speaker 1: gonna add more ads. Now, here's why people have not

1674
01:22:07,520 --> 01:22:10,880
Speaker 1: dropped their subscriptions. It's because Prime Video is included with

1675
01:22:10,960 --> 01:22:14,120
Speaker 1: Amazon Prime, so you're not going to cancel Amazon Prime

1676
01:22:14,160 --> 01:22:17,479
Speaker 1: to get rid of Amazon Prime Video. So apparently people

1677
01:22:17,520 --> 01:22:19,960
Speaker 1: don't mind this, and they're gonna add more ads. Now

1678
01:22:20,000 --> 01:22:22,599
Speaker 1: I don't know about you, but I don't really watch

1679
01:22:22,600 --> 01:22:23,880
Speaker 1: a lot of stuff on Prime Video.

1680
01:22:25,120 --> 01:22:26,320
Speaker 2: Yeah, Boo is right.

1681
01:22:27,280 --> 01:22:29,840
Speaker 1: Uh, but it's one of these things where yes, I

1682
01:22:29,840 --> 01:22:32,760
Speaker 1: have Prime membership and I have Prime Video, but like

1683
01:22:33,080 --> 01:22:35,120
Speaker 1: the last time I tried to watch something, it was like, oh,

1684
01:22:35,200 --> 01:22:38,200
Speaker 1: watch like six ads, and I'm like, no, I don't

1685
01:22:38,240 --> 01:22:39,360
Speaker 1: want to watch all those ads.

1686
01:22:39,720 --> 01:22:40,639
Speaker 2: But yes, you will be.

1687
01:22:40,640 --> 01:22:44,080
Speaker 1: Seeing more ads apparently on Prime Video in twenty twenty five,

1688
01:22:44,560 --> 01:22:48,120
Speaker 1: all thanks to people not caring apparently about more video,

1689
01:22:48,280 --> 01:22:49,200
Speaker 1: more ads.

1690
01:22:49,840 --> 01:22:51,040
Speaker 2: Eighty to eight rich one oh one.

1691
01:22:51,240 --> 01:22:53,400
Speaker 1: Rich on Tech dot tv is the website you can

1692
01:22:53,439 --> 01:22:56,960
Speaker 1: follow me online at rich on Tech. I am actively

1693
01:22:57,000 --> 01:23:00,479
Speaker 1: on Instagram, even though they try to stop it there.

1694
01:23:01,600 --> 01:23:05,000
Speaker 1: Believe me, I consider never going back, but I can't

1695
01:23:04,840 --> 01:23:07,880
Speaker 1: that pull of that screen, all those.

1696
01:23:07,760 --> 01:23:11,840
Speaker 2: Little likes and comments coming up.

1697
01:23:11,840 --> 01:23:13,320
Speaker 1: I'll take some more of your calls and we're going

1698
01:23:13,400 --> 01:23:18,240
Speaker 1: to talk to Trey Bodge about Amazon Prime Day. Right here,

1699
01:23:19,439 --> 01:23:22,800
Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging

1700
01:23:22,840 --> 01:23:27,120
Speaker 1: out with you talking tech. We've still got a lot

1701
01:23:27,160 --> 01:23:28,679
Speaker 1: of callers, so I'm going to try to get through

1702
01:23:28,760 --> 01:23:30,519
Speaker 1: all of them before we get to our guests in

1703
01:23:30,560 --> 01:23:34,719
Speaker 1: the next segment to talk about Amazon Prime Day shopping tips.

1704
01:23:34,720 --> 01:23:38,439
Speaker 1: So let's go right to Craig and Woodland Hills. Craig,

1705
01:23:38,479 --> 01:23:39,200
Speaker 1: you're on with Rich.

1706
01:23:40,280 --> 01:23:42,639
Speaker 5: Hello, Hi, Hi.

1707
01:23:43,920 --> 01:23:47,640
Speaker 16: I was looking for a Chrome book, okay, and I

1708
01:23:47,680 --> 01:23:51,439
Speaker 16: needed something that's I don't do any gaming or download

1709
01:23:51,479 --> 01:23:54,519
Speaker 16: movies or music or anything like that. I just needed

1710
01:23:54,520 --> 01:23:58,919
Speaker 16: something that I could, you know, send and receive emails,

1711
01:23:58,960 --> 01:24:02,360
Speaker 16: maybe print them, and then do online shopping securely.

1712
01:24:02,800 --> 01:24:03,120
Speaker 2: Okay.

1713
01:24:03,360 --> 01:24:08,439
Speaker 16: I just bought an HP fourteen inch from Costco. Yeah,

1714
01:24:08,479 --> 01:24:11,760
Speaker 16: and the battery wouldn't take more than seventy five percent charge,

1715
01:24:11,760 --> 01:24:13,320
Speaker 16: so I have to return it. So now I'm looking

1716
01:24:13,360 --> 01:24:14,120
Speaker 16: for something else.

1717
01:24:14,600 --> 01:24:17,880
Speaker 1: Huh interesting? And you don't want to exchange it? Were

1718
01:24:17,880 --> 01:24:19,320
Speaker 1: you happy with the performance or no?

1719
01:24:20,120 --> 01:24:23,400
Speaker 16: I can even do the setup on it. I just

1720
01:24:23,760 --> 01:24:27,439
Speaker 16: was just trying to charge it and it wouldn't charge, okay,

1721
01:24:27,880 --> 01:24:30,680
Speaker 16: So I'm bill in the water right now. I'm just

1722
01:24:30,680 --> 01:24:34,880
Speaker 16: looking for a different type of chromebik that'll suit me,

1723
01:24:34,920 --> 01:24:36,479
Speaker 16: and I don't something that I don't need a lot

1724
01:24:36,520 --> 01:24:38,960
Speaker 16: of virus protection or anything and something hopefully that comes

1725
01:24:39,000 --> 01:24:39,320
Speaker 16: with it.

1726
01:24:39,520 --> 01:24:41,559
Speaker 1: Yeah, well, the good news about chromebooks is that there

1727
01:24:41,560 --> 01:24:44,400
Speaker 1: are no viruses. So that's what's great about them is

1728
01:24:44,400 --> 01:24:48,200
Speaker 1: that they're they're fool proof. So now I say no viruses.

1729
01:24:48,320 --> 01:24:51,240
Speaker 1: Obviously there's always, you know, something that could go wrong,

1730
01:24:51,360 --> 01:24:54,800
Speaker 1: but typically the way that the chromebook architecture is there,

1731
01:24:55,040 --> 01:24:57,840
Speaker 1: there is really no virus that that could latch onto

1732
01:24:57,840 --> 01:25:01,360
Speaker 1: that system. So the brand that I like for chromebooks

1733
01:25:01,439 --> 01:25:05,559
Speaker 1: is a SUS as US I've tested several, they all

1734
01:25:05,600 --> 01:25:08,559
Speaker 1: perform really great. The thing that I think you should

1735
01:25:08,600 --> 01:25:11,799
Speaker 1: look out for is a Chromebook Plus.

1736
01:25:12,200 --> 01:25:15,439
Speaker 2: So there's two the standard chromebooks. If they're not a Plus,

1737
01:25:15,800 --> 01:25:18,000
Speaker 2: they're not going to have a lot of memory, and

1738
01:25:18,080 --> 01:25:21,480
Speaker 2: so the specs are a little bit less. So personally,

1739
01:25:21,920 --> 01:25:25,479
Speaker 2: if you're not getting the Chromebook Plus, let me see

1740
01:25:25,479 --> 01:25:29,439
Speaker 2: what the actual specs are, because they just came out

1741
01:25:29,439 --> 01:25:34,160
Speaker 2: with this sort of signifier for these things. So yeah,

1742
01:25:34,240 --> 01:25:37,120
Speaker 2: Chromebook Plus starts at three hundred and ninety nine dollars

1743
01:25:37,600 --> 01:25:39,479
Speaker 2: and the main thing is that it looks like they

1744
01:25:39,520 --> 01:25:44,080
Speaker 2: have at least ten eighty PhD display, which is great

1745
01:25:44,960 --> 01:25:48,920
Speaker 2: it's got a decent CPU Core I three from Intel

1746
01:25:49,320 --> 01:25:52,600
Speaker 2: or an AMD Rise. In the RAM that's where the

1747
01:25:52,680 --> 01:25:54,680
Speaker 2: RAM and the storage is really where you're going to

1748
01:25:54,760 --> 01:25:58,280
Speaker 2: get the plus signification. And that's going to be minimum

1749
01:25:58,320 --> 01:26:01,360
Speaker 2: of eight gigs of RAMM of one one hundred and

1750
01:26:01,360 --> 01:26:04,559
Speaker 2: twenty eight gigs of storage. And your webcam is actually

1751
01:26:04,600 --> 01:26:07,920
Speaker 2: going to be a HD webcam as well. TENADP. So

1752
01:26:08,040 --> 01:26:09,840
Speaker 2: I would check out a SUS. I would check out

1753
01:26:09,920 --> 01:26:10,919
Speaker 2: Chromebook Plus.

1754
01:26:11,240 --> 01:26:13,280
Speaker 1: That's the brand that I like, and look for that

1755
01:26:13,320 --> 01:26:16,720
Speaker 1: plus signifier because you're going to get specs that last

1756
01:26:16,800 --> 01:26:18,320
Speaker 1: you a little bit longer. Yes, you can get a

1757
01:26:18,360 --> 01:26:21,840
Speaker 1: Chromebook for super super jeep, but you know you're not

1758
01:26:21,880 --> 01:26:23,360
Speaker 1: going to want to use it for very long. So

1759
01:26:23,360 --> 01:26:25,760
Speaker 1: if you get that plus, I think you're going to

1760
01:26:25,800 --> 01:26:27,559
Speaker 1: be able to use it for at least i'd say

1761
01:26:27,640 --> 01:26:30,880
Speaker 1: five years, so if not longer. I mean, Chromebooks are

1762
01:26:30,920 --> 01:26:33,080
Speaker 1: just great for browsing the web and doing the simple

1763
01:26:33,120 --> 01:26:34,040
Speaker 1: task that you mentioned.

1764
01:26:34,640 --> 01:26:36,640
Speaker 2: Thanks a lot for the question there, Craig. Let me

1765
01:26:36,680 --> 01:26:37,640
Speaker 2: know what you get. Email me.

1766
01:26:38,320 --> 01:26:40,920
Speaker 1: Let's go to Oh my gosh, let's see here. Let's

1767
01:26:40,920 --> 01:26:44,320
Speaker 1: go to Jeff and Marietta. Jeff, you're on with rich Y.

1768
01:26:44,320 --> 01:26:45,599
Speaker 12: Rich thanks for taking my call.

1769
01:26:45,920 --> 01:26:47,080
Speaker 2: Yeah.

1770
01:26:47,120 --> 01:26:51,759
Speaker 12: So my wife does some graphic work and she's always

1771
01:26:51,840 --> 01:26:56,360
Speaker 12: used a Windows product, and now she was having trouble

1772
01:26:56,400 --> 01:27:01,400
Speaker 12: even with my gaming computer, making a fifteen page a

1773
01:27:01,840 --> 01:27:04,720
Speaker 12: newsletter every month. So I got her an Apple on

1774
01:27:04,800 --> 01:27:08,640
Speaker 12: the suggestion of a digital person my office, and I

1775
01:27:08,680 --> 01:27:11,479
Speaker 12: got her an Infinity program. But she's not used to

1776
01:27:11,760 --> 01:27:16,120
Speaker 12: dealing with with Apple. She's always been a Windows person.

1777
01:27:16,280 --> 01:27:19,559
Speaker 12: Is there any tutorials that you would suggest to make

1778
01:27:19,560 --> 01:27:20,920
Speaker 12: that as easy as possible?

1779
01:27:22,360 --> 01:27:24,519
Speaker 1: I mean, I think that number one, I would go

1780
01:27:24,560 --> 01:27:29,120
Speaker 1: to Apple's website. They have great user guides for the Max,

1781
01:27:29,400 --> 01:27:31,200
Speaker 1: So you go to Apple Support.

1782
01:27:31,280 --> 01:27:32,400
Speaker 2: They do a great job.

1783
01:27:32,760 --> 01:27:35,000
Speaker 1: They used to make They used to make books, actually,

1784
01:27:35,040 --> 01:27:37,400
Speaker 1: but I'm looking on their their books and I don't

1785
01:27:37,400 --> 01:27:39,720
Speaker 1: really see it anymore, which is kind of wild. They

1786
01:27:39,800 --> 01:27:44,080
Speaker 1: used to have these really good guides to Mac and

1787
01:27:44,120 --> 01:27:46,840
Speaker 1: I'm just not seeing it. So they they might not

1788
01:27:46,920 --> 01:27:50,040
Speaker 1: do those anymore because they're, you know, they maybe they

1789
01:27:50,120 --> 01:27:52,760
Speaker 1: just moved everything to the website. But anyway, I'll put

1790
01:27:52,760 --> 01:27:55,439
Speaker 1: the link on the show notes. But basically Mac user

1791
01:27:55,479 --> 01:27:59,640
Speaker 1: guide on Apple support website. That's the first place I

1792
01:27:59,640 --> 01:28:04,040
Speaker 1: would go. The second is really YouTube. I mean, just

1793
01:28:04,120 --> 01:28:06,360
Speaker 1: you know, for the basics, like find a couple of

1794
01:28:06,360 --> 01:28:08,840
Speaker 1: good people that explain you know, mac os and the

1795
01:28:08,880 --> 01:28:11,679
Speaker 1: ins and outs and the different features. And that's probably

1796
01:28:11,720 --> 01:28:13,360
Speaker 1: the best way to learn, is that way, you know,

1797
01:28:13,400 --> 01:28:15,280
Speaker 1: cause it's visual and you can see what they're doing,

1798
01:28:15,360 --> 01:28:18,439
Speaker 1: you can see how they're you know, getting to you know,

1799
01:28:18,560 --> 01:28:21,519
Speaker 1: to know these computer systems. I remember I had a friend.

1800
01:28:21,640 --> 01:28:24,160
Speaker 1: I switched to a MacBook a long long time ago,

1801
01:28:24,560 --> 01:28:26,799
Speaker 1: and my best friend was on Windows. And I remember

1802
01:28:26,840 --> 01:28:29,680
Speaker 1: telling him and he like really pooh pooed me. He's like,

1803
01:28:29,720 --> 01:28:31,799
Speaker 1: I can't believe you're using a Mac. It's so weird.

1804
01:28:31,880 --> 01:28:35,280
Speaker 1: Everything's so different. And I said, I don't know, try it,

1805
01:28:35,320 --> 01:28:37,920
Speaker 1: and he did after a while, and I mean we

1806
01:28:37,960 --> 01:28:39,960
Speaker 1: always talk about this, but it's like he would never

1807
01:28:40,040 --> 01:28:40,879
Speaker 1: go back to Windows.

1808
01:28:41,400 --> 01:28:43,719
Speaker 2: Obviously. I try to use both to kind of learn both,

1809
01:28:43,800 --> 01:28:46,400
Speaker 2: but I really do enjoy the way the Mac works.

1810
01:28:47,400 --> 01:28:49,160
Speaker 2: Coming up, we're going to talk Prime Day.

1811
01:28:49,600 --> 01:28:52,679
Speaker 1: We got Trey Bodge talking about Amazon Prime Day.

1812
01:28:52,880 --> 01:28:56,040
Speaker 2: Up next on rich on Tech. Welcome back to rich

1813
01:28:56,080 --> 01:28:56,439
Speaker 2: on Tech.

1814
01:28:56,520 --> 01:29:00,360
Speaker 1: Rich Demiro here hanging out with you talking technology for

1815
01:29:00,439 --> 01:29:03,200
Speaker 1: our last caller. Before we get to our guest, Jeff

1816
01:29:03,200 --> 01:29:05,320
Speaker 1: and Murrietta. I was asking where his wife can learn

1817
01:29:05,320 --> 01:29:08,080
Speaker 1: how to use her new Mac computer. I mentioned the

1818
01:29:08,439 --> 01:29:11,960
Speaker 1: free user guide on Apple's website YouTube videos, and I

1819
01:29:12,040 --> 01:29:15,840
Speaker 1: forgot to mention a very great hands on way at

1820
01:29:15,840 --> 01:29:19,000
Speaker 1: the Apple store. They do these things called Today at Apple,

1821
01:29:19,360 --> 01:29:22,719
Speaker 1: and they are free sessions where you'll learn the basics.

1822
01:29:22,760 --> 01:29:24,240
Speaker 1: And I just looked it up and they do have

1823
01:29:24,280 --> 01:29:28,040
Speaker 1: one for getting started with the Mac computer. Learn the

1824
01:29:28,160 --> 01:29:29,880
Speaker 1: essentials to get the most out of your Mac. We'll

1825
01:29:29,880 --> 01:29:32,840
Speaker 1: start with settings, sow you how to navigate everyday features,

1826
01:29:33,320 --> 01:29:36,200
Speaker 1: explore how to customize your Mac, and then we'll share shortcuts.

1827
01:29:36,920 --> 01:29:38,960
Speaker 2: So that is a great way to do that.

1828
01:29:39,720 --> 01:29:42,640
Speaker 1: I'm assuming there's an Apple store near Marietta, but that

1829
01:29:42,760 --> 01:29:44,599
Speaker 1: is a great way because it's hands on and you're

1830
01:29:44,640 --> 01:29:47,320
Speaker 1: with a real human and those people know their stuff.

1831
01:29:47,320 --> 01:29:48,800
Speaker 2: So definitely check out that.

1832
01:29:49,560 --> 01:29:53,040
Speaker 1: All right, welcoming to the show now Trey Bodge from

1833
01:29:53,479 --> 01:29:59,400
Speaker 1: Truetrey dot com shopping expert to talk about Amazon Prime

1834
01:29:59,520 --> 01:30:00,840
Speaker 1: Day co coming up this week.

1835
01:30:01,160 --> 01:30:02,519
Speaker 2: Try thanks so much for joining.

1836
01:30:02,360 --> 01:30:04,719
Speaker 17: Me, Thanks for having me, great to be here.

1837
01:30:05,000 --> 01:30:08,080
Speaker 1: Yeah, thanks for joining and let's talk about this Prime

1838
01:30:08,160 --> 01:30:11,280
Speaker 1: Day thing, because is it happening more than twice a year,

1839
01:30:11,400 --> 01:30:12,479
Speaker 1: or does it just feel that way.

1840
01:30:14,000 --> 01:30:16,080
Speaker 18: I think it just feels that way. It is only

1841
01:30:16,120 --> 01:30:19,080
Speaker 18: happening twice a year. It started out only once a year,

1842
01:30:19,479 --> 01:30:22,160
Speaker 18: and then the pandemic obviously turned a lot of things

1843
01:30:22,520 --> 01:30:26,000
Speaker 18: on their heads, and Amazon kind of had a new

1844
01:30:26,120 --> 01:30:29,559
Speaker 18: idea to launch a Prime Day in October because they

1845
01:30:29,560 --> 01:30:33,280
Speaker 18: had to skip their July Prime Day, and so since

1846
01:30:33,360 --> 01:30:36,160
Speaker 18: then they've been doing it twice a year and it's

1847
01:30:36,320 --> 01:30:40,080
Speaker 18: kind of become the unofficial kickoff of the holiday shopping season.

1848
01:30:40,600 --> 01:30:42,720
Speaker 1: Now I have poo pooed this in years past. I

1849
01:30:42,720 --> 01:30:44,479
Speaker 1: thought it started out good and then it started to

1850
01:30:44,479 --> 01:30:46,559
Speaker 1: get a little bit stale. But now I actually do

1851
01:30:46,600 --> 01:30:50,240
Speaker 1: feel like it's kind of ramped up. And last Prime Day,

1852
01:30:50,680 --> 01:30:52,439
Speaker 1: I did buy a lot of stuff because, you know,

1853
01:30:52,600 --> 01:30:54,680
Speaker 1: things that I wanted or needed were on sale. So

1854
01:30:54,720 --> 01:30:56,880
Speaker 1: do you feel like the deals are there these days?

1855
01:30:57,960 --> 01:31:03,840
Speaker 18: I do, And especially on Amazon's proprietary brands, that's where

1856
01:31:03,840 --> 01:31:06,560
Speaker 18: they have a lot of wiggle room on their pricing

1857
01:31:06,760 --> 01:31:09,400
Speaker 18: and so they can go as deep as say sixty

1858
01:31:09,439 --> 01:31:13,760
Speaker 18: percent off a Blink security camera, for example, So they

1859
01:31:13,800 --> 01:31:15,120
Speaker 18: have a lot of wiggle room there.

1860
01:31:15,200 --> 01:31:16,880
Speaker 17: And so if you do need an.

1861
01:31:16,800 --> 01:31:20,880
Speaker 18: Amazon device or another product from a brand that Amazon owns,

1862
01:31:20,920 --> 01:31:23,880
Speaker 18: you know, from cleaning products to apparel and all that

1863
01:31:23,920 --> 01:31:24,920
Speaker 18: good stuff in between.

1864
01:31:25,280 --> 01:31:27,599
Speaker 17: It is a really good time to save on Amazon.

1865
01:31:28,640 --> 01:31:30,840
Speaker 1: So with that said, I mean, what are sort of

1866
01:31:30,920 --> 01:31:34,679
Speaker 1: like your you know, your top tips for you know saving.

1867
01:31:36,200 --> 01:31:36,519
Speaker 8: Yeah.

1868
01:31:36,560 --> 01:31:39,680
Speaker 18: So the thing is about Amazon Prime Day, as you

1869
01:31:39,760 --> 01:31:42,880
Speaker 18: probably know, is that a lot of other retailers are

1870
01:31:43,120 --> 01:31:47,320
Speaker 18: also having big sales this week, and so it's a

1871
01:31:47,360 --> 01:31:50,960
Speaker 18: pretty dizzying time for consumers. And so the first thing

1872
01:31:51,040 --> 01:31:54,120
Speaker 18: that I would recommend is just to get organized, to

1873
01:31:54,280 --> 01:31:57,840
Speaker 18: make a list of your holiday gift recipients, some gift

1874
01:31:57,880 --> 01:32:00,880
Speaker 18: ideas for each, and then because because we do see

1875
01:32:00,880 --> 01:32:02,800
Speaker 18: a lot of sales on kind of day to day

1876
01:32:02,840 --> 01:32:05,840
Speaker 18: items as well, it makes sense to make a list

1877
01:32:05,880 --> 01:32:08,640
Speaker 18: of some of your favorite products too, so then you

1878
01:32:08,640 --> 01:32:12,160
Speaker 18: can keep your eyes peeled for exciting deals on Amazon

1879
01:32:12,320 --> 01:32:15,240
Speaker 18: and then also on those retailers that are having those

1880
01:32:15,240 --> 01:32:16,200
Speaker 18: big sales as well.

1881
01:32:16,640 --> 01:32:17,960
Speaker 2: Now, how do you spot the deal?

1882
01:32:18,000 --> 01:32:20,639
Speaker 1: Because I was saying earlier that they've kind of started

1883
01:32:20,640 --> 01:32:23,040
Speaker 1: putting these little banners on the price, you know, like

1884
01:32:23,080 --> 01:32:25,519
Speaker 1: these red banners that say like limited time deal or

1885
01:32:25,600 --> 01:32:28,560
Speaker 1: prime deal. So because not everything is a deal, like

1886
01:32:28,560 --> 01:32:30,439
Speaker 1: if it just says like, oh, twenty percent off, it

1887
01:32:30,479 --> 01:32:32,719
Speaker 1: may not you know that just maybe a regular deal,

1888
01:32:33,160 --> 01:32:35,479
Speaker 1: but a prime deal is like marked, Is that right?

1889
01:32:36,200 --> 01:32:38,920
Speaker 18: Yeah, So the prime deals are marked, and some of

1890
01:32:38,960 --> 01:32:41,840
Speaker 18: them will last the entire forty eight hours. Some of

1891
01:32:41,880 --> 01:32:44,519
Speaker 18: them will come and go very quickly. There's there are

1892
01:32:44,640 --> 01:32:47,120
Speaker 18: lightning deals, they call them, and then there'll be kind

1893
01:32:47,120 --> 01:32:50,280
Speaker 18: of other special deals dipping in and out. So it's

1894
01:32:50,320 --> 01:32:52,960
Speaker 18: a little bit tricky to keep track of all of them.

1895
01:32:53,000 --> 01:32:54,280
Speaker 18: So there are a couple of things that I like

1896
01:32:54,360 --> 01:32:57,080
Speaker 18: to do. I like to add things to my cart

1897
01:32:57,120 --> 01:32:59,760
Speaker 18: and then click save for later, and then when I

1898
01:32:59,800 --> 01:33:02,120
Speaker 18: go to save for later, all of my items that

1899
01:33:02,160 --> 01:33:03,960
Speaker 18: I'm interested in are in one place, and I can

1900
01:33:04,000 --> 01:33:06,719
Speaker 18: see very quickly if those items are on sales.

1901
01:33:06,720 --> 01:33:07,800
Speaker 17: So that's what I like to do.

1902
01:33:07,920 --> 01:33:11,559
Speaker 18: I also like to use a tool from Paypals called Honey,

1903
01:33:11,880 --> 01:33:15,520
Speaker 18: and it's a deal site and a deal browser extension,

1904
01:33:15,800 --> 01:33:19,400
Speaker 18: and I find it particularly helpful for this because when

1905
01:33:19,400 --> 01:33:22,439
Speaker 18: you're browsing online on Amazon and other retailers as well,

1906
01:33:22,720 --> 01:33:26,639
Speaker 18: it'll pop up and give you some historical pricing. And

1907
01:33:26,920 --> 01:33:30,040
Speaker 18: I find that helpful because maybe PayPal Honey's gonna say

1908
01:33:30,160 --> 01:33:31,719
Speaker 18: it's a great time to get this item.

1909
01:33:31,800 --> 01:33:32,680
Speaker 17: This discount is.

1910
01:33:32,680 --> 01:33:36,200
Speaker 18: Really deep, or we've seen lower prices before, and then

1911
01:33:36,280 --> 01:33:38,680
Speaker 18: I know to wait on that item, and in that case.

1912
01:33:38,760 --> 01:33:41,960
Speaker 2: I also get those alerts. I use the Honey extension

1913
01:33:41,960 --> 01:33:44,040
Speaker 2: as well. My wife puts like so many outfits that

1914
01:33:44,080 --> 01:33:46,200
Speaker 2: she wants to buy, so I'm always getting like an

1915
01:33:46,200 --> 01:33:48,400
Speaker 2: alert like, Oh, your thing is thirty percent off. I'm like,

1916
01:33:48,560 --> 01:33:50,280
Speaker 2: what is it? And I look at I'm like, oh,

1917
01:33:50,280 --> 01:33:51,040
Speaker 2: it's another shirt.

1918
01:33:51,080 --> 01:33:52,719
Speaker 1: Like I'm hoping it's like one of the tech items

1919
01:33:52,720 --> 01:33:56,120
Speaker 1: that I've put in my basket. I noticed this year

1920
01:33:56,160 --> 01:33:58,280
Speaker 1: there was no mention of these invite only deals.

1921
01:33:58,400 --> 01:33:59,640
Speaker 2: Are they still doing that or no?

1922
01:34:00,479 --> 01:34:03,280
Speaker 18: That's a great question. So I think it's happening again.

1923
01:34:03,320 --> 01:34:05,960
Speaker 18: I haven't heard that it was removed, but that was

1924
01:34:06,000 --> 01:34:09,760
Speaker 18: something they were experimenting with last time, and so if

1925
01:34:09,800 --> 01:34:11,439
Speaker 18: it was successful, we'll see it again.

1926
01:34:11,520 --> 01:34:13,240
Speaker 17: If not, it'll kind of just quietly.

1927
01:34:13,320 --> 01:34:15,439
Speaker 1: Vanish I was one of the people I got the

1928
01:34:15,560 --> 01:34:17,479
Speaker 1: ninety nine dollars TV. This was like, I don't know,

1929
01:34:17,520 --> 01:34:20,679
Speaker 1: two years ago, but it was like the super deal

1930
01:34:20,720 --> 01:34:23,479
Speaker 1: of the century, and it was like invite only, and

1931
01:34:23,520 --> 01:34:25,519
Speaker 1: I happened to get up early because I work on

1932
01:34:25,560 --> 01:34:28,519
Speaker 1: the morning show at KTLA, so I was up early.

1933
01:34:28,600 --> 01:34:30,439
Speaker 2: I got the thing where it's like you're invited to.

1934
01:34:30,400 --> 01:34:32,880
Speaker 1: Buy this, and I did it like instantly, mostly just

1935
01:34:32,920 --> 01:34:34,479
Speaker 1: so I can talk about it for years later.

1936
01:34:34,600 --> 01:34:36,439
Speaker 2: But so far that's worked.

1937
01:34:37,000 --> 01:34:37,200
Speaker 5: I know.

1938
01:34:37,320 --> 01:34:39,360
Speaker 17: This is what we do, right, We experiment with these

1939
01:34:39,400 --> 01:34:40,479
Speaker 17: things and then we end up with the.

1940
01:34:40,479 --> 01:34:44,160
Speaker 1: TV exactly and I gave it to my father in law.

1941
01:34:44,680 --> 01:34:46,360
Speaker 1: Actually he might have paid me back for I can't

1942
01:34:46,360 --> 01:34:49,040
Speaker 1: remember at this point. So any mistakes that shoppers can

1943
01:34:49,240 --> 01:34:52,559
Speaker 1: you avoid during these prime big deal days?

1944
01:34:53,680 --> 01:34:54,400
Speaker 17: Yeah, I mean, I.

1945
01:34:54,320 --> 01:34:56,679
Speaker 18: Think a mistake that you can make during these times,

1946
01:34:56,760 --> 01:34:59,200
Speaker 18: especially we've got this forty eight hours of Amazon and

1947
01:34:59,200 --> 01:35:01,439
Speaker 18: then we have Targets Circle Week in Walmart's having a

1948
01:35:01,479 --> 01:35:05,320
Speaker 18: sale and best Buy and Lows. So the big mistake

1949
01:35:05,400 --> 01:35:07,759
Speaker 18: that people can make is just to get too excited

1950
01:35:07,760 --> 01:35:09,960
Speaker 18: about all of it and to buy too much. And

1951
01:35:10,000 --> 01:35:12,599
Speaker 18: so I do think making that list, keeping on track

1952
01:35:12,760 --> 01:35:15,760
Speaker 18: is really really helpful. And it's interesting because we are

1953
01:35:15,760 --> 01:35:20,479
Speaker 18: becoming an increasingly promotional culture, like we like to save.

1954
01:35:21,120 --> 01:35:23,839
Speaker 18: There was a bread financial pull that found that seventy

1955
01:35:23,880 --> 01:35:27,160
Speaker 18: six percent of us are going to be shopping deals

1956
01:35:27,160 --> 01:35:30,839
Speaker 18: this holiday shopping season looking around at different retailer shopping

1957
01:35:30,880 --> 01:35:33,840
Speaker 18: these big sale events, and because of that, we do

1958
01:35:33,880 --> 01:35:36,000
Speaker 18: tend to get caught up in the excitement and then

1959
01:35:36,040 --> 01:35:38,280
Speaker 18: perhaps drop things into our cart and click.

1960
01:35:38,120 --> 01:35:41,040
Speaker 17: Buy on things that we don't need or don't even want.

1961
01:35:41,960 --> 01:35:43,360
Speaker 2: Yeah, that's always a problem.

1962
01:35:44,760 --> 01:35:48,559
Speaker 1: Okay, let's talk about the idea of some of these

1963
01:35:48,600 --> 01:35:50,639
Speaker 1: things that you're excited about. You know, some of these

1964
01:35:50,640 --> 01:35:54,000
Speaker 1: deals like I saw you sent me, like the Luna Mini,

1965
01:35:55,000 --> 01:35:58,400
Speaker 1: Let's see fire tablets, the what's the Broovy bundle.

1966
01:35:59,200 --> 01:36:02,000
Speaker 17: Oh, so there are some deals that I'm really excited about.

1967
01:36:02,000 --> 01:36:04,920
Speaker 18: You know, we talked about the Amazon proprietary devices like

1968
01:36:04,920 --> 01:36:08,840
Speaker 18: the Blink camera and the fire tablets and fire TV sticks,

1969
01:36:08,840 --> 01:36:11,120
Speaker 18: and those are hovering in the sort of forty eight

1970
01:36:11,200 --> 01:36:14,680
Speaker 18: to sixty percent off range, which is significant, So I'm

1971
01:36:14,720 --> 01:36:18,519
Speaker 18: excited about those. And then the Lunamini is from a

1972
01:36:18,520 --> 01:36:22,680
Speaker 18: company called Fourio. They make really nice facial cleansing brushes.

1973
01:36:23,000 --> 01:36:25,880
Speaker 18: They're electric and I use them myself, and they're up

1974
01:36:25,960 --> 01:36:28,439
Speaker 18: to forty five percent off, so that's another big deal

1975
01:36:28,479 --> 01:36:32,080
Speaker 18: that I'm excited about. And then the Broovie is actually

1976
01:36:32,160 --> 01:36:35,840
Speaker 18: a company that they make beautiful, beautiful coffee and all

1977
01:36:35,880 --> 01:36:38,960
Speaker 18: different flavors, and they partner with lots of different coffee

1978
01:36:39,000 --> 01:36:41,000
Speaker 18: farms and so they have a lot of high quality

1979
01:36:41,000 --> 01:36:44,360
Speaker 18: coffee pods, and then they have a very stylish brewer.

1980
01:36:44,640 --> 01:36:46,720
Speaker 17: But it does tend to be pretty pricey.

1981
01:36:46,960 --> 01:36:49,320
Speaker 18: But around Amazon Prime Day, it's going to be fifty

1982
01:36:49,320 --> 01:36:52,920
Speaker 18: percent off this bundle of the brewer and lots of pods,

1983
01:36:52,920 --> 01:36:55,080
Speaker 18: so you can try all sorts of different coffees. And

1984
01:36:55,160 --> 01:36:58,200
Speaker 18: so I'm excited about deals that are that are significant,

1985
01:36:58,240 --> 01:37:01,080
Speaker 18: like that that at our fifty percent off, I'm pretty.

1986
01:37:00,800 --> 01:37:01,479
Speaker 17: Excited about that.

1987
01:37:01,760 --> 01:37:02,040
Speaker 2: Wow.

1988
01:37:02,120 --> 01:37:04,559
Speaker 1: Yeah, because that's looking it up, it looks pretty. It's

1989
01:37:04,560 --> 01:37:06,760
Speaker 1: like an evolved k cup, you know, it's kind of

1990
01:37:06,760 --> 01:37:07,920
Speaker 1: like a little bit elevated.

1991
01:37:08,040 --> 01:37:08,240
Speaker 2: Right.

1992
01:37:08,920 --> 01:37:11,120
Speaker 17: Yeah, it's a very stylish brewer.

1993
01:37:11,160 --> 01:37:13,960
Speaker 18: And so if you want your kitchen to look fabulous

1994
01:37:14,000 --> 01:37:16,840
Speaker 18: and you want that sort of you know, kitchen appli

1995
01:37:16,880 --> 01:37:20,120
Speaker 18: and sitting there that looks amazing, the breoviy is one

1996
01:37:20,160 --> 01:37:20,719
Speaker 18: to look at.

1997
01:37:21,160 --> 01:37:23,519
Speaker 1: What do you think of camel camel camel? Do you

1998
01:37:23,560 --> 01:37:27,479
Speaker 1: recommend using that? And you know, for the price history I.

1999
01:37:27,520 --> 01:37:30,479
Speaker 18: Do, And so camel camel Camel is another option besides

2000
01:37:30,520 --> 01:37:32,599
Speaker 18: the PayPal honey that we were just talking about.

2001
01:37:32,840 --> 01:37:35,360
Speaker 17: Camel. Camel Camel though is specific to Amazon.

2002
01:37:35,439 --> 01:37:38,839
Speaker 18: So for Prime Day, absolutely they have a browser extension

2003
01:37:38,880 --> 01:37:40,120
Speaker 18: then also a website.

2004
01:37:40,320 --> 01:37:42,240
Speaker 17: There are lots of different tools that you can use.

2005
01:37:42,280 --> 01:37:44,000
Speaker 18: So first of all, if you have the browser extension

2006
01:37:44,000 --> 01:37:45,920
Speaker 18: and it'll just kind of do some work for you

2007
01:37:45,960 --> 01:37:47,519
Speaker 18: and alert you if it's.

2008
01:37:47,400 --> 01:37:49,080
Speaker 17: A good price or not. But if you go to

2009
01:37:49,120 --> 01:37:50,080
Speaker 17: their website.

2010
01:37:49,760 --> 01:37:52,400
Speaker 18: You can set deal alerts and be notified when things

2011
01:37:52,439 --> 01:37:54,280
Speaker 18: go on sale. You can get a real sort of

2012
01:37:54,560 --> 01:37:57,280
Speaker 18: in the weed sense of pricing on things, and I

2013
01:37:57,320 --> 01:37:59,679
Speaker 18: find it to be very helpful for Amazon Prime Day.

2014
01:38:00,200 --> 01:38:03,320
Speaker 1: Any other tools, like any other third party tools like

2015
01:38:03,360 --> 01:38:05,120
Speaker 1: I know, I know, Honey's pretty good. There was a

2016
01:38:05,120 --> 01:38:07,000
Speaker 1: new one that I was testing that didn't turn out

2017
01:38:07,000 --> 01:38:09,559
Speaker 1: to be that great. But you know, there's so many

2018
01:38:09,600 --> 01:38:11,840
Speaker 1: like extensions and things like do those actually help? And

2019
01:38:11,880 --> 01:38:14,760
Speaker 1: there's no real coupons for Amazon, is there?

2020
01:38:15,960 --> 01:38:16,720
Speaker 17: Well, yes and.

2021
01:38:16,760 --> 01:38:19,800
Speaker 18: No, So when you're shopping on Amazon, be sure to

2022
01:38:19,840 --> 01:38:23,240
Speaker 18: look for that kind of green coupon button. In addition

2023
01:38:23,400 --> 01:38:26,080
Speaker 18: to maybe a Prime Day sale, you can click on

2024
01:38:26,160 --> 01:38:28,920
Speaker 18: a coupon on Amazon and maybe save an extra five

2025
01:38:29,000 --> 01:38:31,360
Speaker 18: percent or ten percent or get a dollar off amount.

2026
01:38:31,439 --> 01:38:33,520
Speaker 17: So coupon's on Amazon, yes.

2027
01:38:33,560 --> 01:38:36,200
Speaker 18: And I do expect to see some sort of external

2028
01:38:36,200 --> 01:38:39,240
Speaker 18: coupons happening. I like slick deals dot Com for this.

2029
01:38:39,479 --> 01:38:42,839
Speaker 18: They are a you know, a website that has millions

2030
01:38:42,840 --> 01:38:45,320
Speaker 18: of deals. They have millions of deal seekers actually combing

2031
01:38:45,320 --> 01:38:46,519
Speaker 18: the Internet for the best sales.

2032
01:38:46,560 --> 01:38:49,719
Speaker 17: So it's a very kind of community, community oriented site.

2033
01:38:49,760 --> 01:38:52,080
Speaker 17: So I like that. And I do also like that

2034
01:38:52,160 --> 01:38:54,040
Speaker 17: too because all the best deals are right in their

2035
01:38:54,040 --> 01:38:55,720
Speaker 17: front page. So you look at the front page and

2036
01:38:55,800 --> 01:38:58,120
Speaker 17: they're all there. And then they have a feature called

2037
01:38:58,120 --> 01:39:01,080
Speaker 17: the deal Alert, which if you're looking for something kind

2038
01:39:01,120 --> 01:39:03,280
Speaker 17: of price, you say that TV that you were interested in,

2039
01:39:03,560 --> 01:39:05,800
Speaker 17: you add the name of that item to your deal

2040
01:39:05,840 --> 01:39:08,599
Speaker 17: alert on slick Deals, and then you'll be automatically notified

2041
01:39:08,640 --> 01:39:10,839
Speaker 17: when it goes on sale. So I use this feature

2042
01:39:10,920 --> 01:39:11,719
Speaker 17: all year long.

2043
01:39:11,840 --> 01:39:14,640
Speaker 18: And for example, you know I need a new dishwasher,

2044
01:39:14,760 --> 01:39:16,880
Speaker 18: I dropped the names of a couple of the dishwashers

2045
01:39:16,920 --> 01:39:19,240
Speaker 18: I'm interested in into the deal Alert, and then I'm

2046
01:39:19,280 --> 01:39:21,040
Speaker 18: notified when they go on sale, so I don't have

2047
01:39:21,040 --> 01:39:23,360
Speaker 18: to waste my time looking around all the time for

2048
01:39:23,520 --> 01:39:24,639
Speaker 18: good deals on that item.

2049
01:39:25,000 --> 01:39:27,000
Speaker 2: I love slick Deals. I mean, if you're just looking

2050
01:39:27,000 --> 01:39:28,320
Speaker 2: for an excuse to spend.

2051
01:39:28,439 --> 01:39:30,920
Speaker 1: I mean I visit that site every single morning, and

2052
01:39:30,960 --> 01:39:32,960
Speaker 1: I'm always like, oh I need this, I need this?

2053
01:39:33,040 --> 01:39:34,679
Speaker 2: Do I need it? I kind of want it?

2054
01:39:34,720 --> 01:39:37,439
Speaker 1: But there's such there's always a great stuff and it's

2055
01:39:37,439 --> 01:39:39,840
Speaker 1: not just like products. Sometimes it's like oh, get a

2056
01:39:39,840 --> 01:39:42,280
Speaker 1: free cheeseburger at Burger King today or whatever. So I

2057
01:39:42,280 --> 01:39:44,879
Speaker 1: mean there's always like something. Tell me about your newsletter.

2058
01:39:44,880 --> 01:39:48,600
Speaker 1: You've got your website, true truetrade dot com. Tell me

2059
01:39:48,600 --> 01:39:50,080
Speaker 1: about your newsletter. What do you do on there?

2060
01:39:50,520 --> 01:39:52,120
Speaker 17: Yeah, so I have a newsletter as well.

2061
01:39:52,200 --> 01:39:54,800
Speaker 18: It goes out a couple times a month, and that's

2062
01:39:55,160 --> 01:39:58,760
Speaker 18: lots of savings oriented content there. And then I'm very

2063
01:39:58,840 --> 01:40:02,840
Speaker 18: active on Instagram as well, say sharing you know, interviews

2064
01:40:02,920 --> 01:40:06,160
Speaker 18: like this, and also information about how to save money,

2065
01:40:06,160 --> 01:40:08,240
Speaker 18: little tricks and hacks that I've learned along the way

2066
01:40:08,320 --> 01:40:12,360
Speaker 18: on your day to day purchases, holiday shopping, give guides

2067
01:40:12,439 --> 01:40:15,280
Speaker 18: my favorite products that I'm trying, and some travel tips

2068
01:40:15,280 --> 01:40:18,120
Speaker 18: as well. So lots of money saving content on my Instagram.

2069
01:40:18,200 --> 01:40:22,559
Speaker 1: All right, that is true Trey dot com. That's the

2070
01:40:22,560 --> 01:40:26,479
Speaker 1: website and Instagram is the same thing, True Trey. So

2071
01:40:27,360 --> 01:40:29,280
Speaker 1: Trey Bosh, thanks so much for joining me today.

2072
01:40:29,760 --> 01:40:30,600
Speaker 17: Thanks for having me.

2073
01:40:30,760 --> 01:40:32,160
Speaker 2: All right, happy shopping.

2074
01:40:32,320 --> 01:40:36,400
Speaker 1: Amazon Prime Day coming up that is on October eighth

2075
01:40:36,439 --> 01:40:39,920
Speaker 1: and ninth, that is Tuesday and Wednesday. Get those deals

2076
01:40:40,000 --> 01:40:42,479
Speaker 1: or get those items in your shopping cart now so

2077
01:40:42,560 --> 01:40:44,040
Speaker 1: you can save soon.

2078
01:40:44,320 --> 01:40:45,000
Speaker 2: All right, coming up?

2079
01:40:45,080 --> 01:40:48,920
Speaker 1: It is the feedback your comments, send emails throughout the

2080
01:40:48,920 --> 01:40:53,240
Speaker 1: week to me when we come back. The website for

2081
01:40:53,320 --> 01:40:55,360
Speaker 1: the show. By the way, Rich on tech dot TV.

2082
01:40:55,479 --> 01:40:57,360
Speaker 1: If you want any of the links I mentioned, just

2083
01:40:57,400 --> 01:40:59,680
Speaker 1: hit the light bulb there. This is show number what

2084
01:40:59,720 --> 01:41:02,880
Speaker 1: I say, ninety two, so you can find the links there.

2085
01:41:03,040 --> 01:41:07,120
Speaker 1: I got an email from Andrea's in Bell Gardens, California.

2086
01:41:08,240 --> 01:41:12,519
Speaker 1: Basically he said that his Ticketmaster tickets were stolen out

2087
01:41:12,520 --> 01:41:15,320
Speaker 1: of his account, and he wondered if I'd ever heard

2088
01:41:15,360 --> 01:41:19,160
Speaker 1: of this, and no, I hadn't. So I reached out

2089
01:41:19,160 --> 01:41:21,200
Speaker 1: to Ticketmaster and I said, Hey, what's the deal, and

2090
01:41:21,240 --> 01:41:24,920
Speaker 1: they said, yes, this happens. It's not a Ticketmaster hack

2091
01:41:25,040 --> 01:41:28,760
Speaker 1: per se. It is a week password, and so typically

2092
01:41:28,800 --> 01:41:31,800
Speaker 1: the hackers get in because you either have a week

2093
01:41:31,800 --> 01:41:35,000
Speaker 1: password on your ticket Master account or your email account

2094
01:41:35,080 --> 01:41:38,360
Speaker 1: or both, and they basically steal the tickets right out

2095
01:41:38,439 --> 01:41:39,040
Speaker 1: from under you.

2096
01:41:39,439 --> 01:41:40,360
Speaker 2: Now, the good news is.

2097
01:41:40,439 --> 01:41:44,000
Speaker 1: Ticketmaster says, because these tickets these days are digital instead

2098
01:41:44,000 --> 01:41:47,559
Speaker 1: of paper, they can often recover your tickets for you.

2099
01:41:47,640 --> 01:41:49,479
Speaker 1: So if you get in touch with their customer service,

2100
01:41:49,800 --> 01:41:52,559
Speaker 1: they can see what happened to these tickets and help

2101
01:41:52,640 --> 01:41:54,400
Speaker 1: you get them back. I don't know if that's always

2102
01:41:54,479 --> 01:41:57,719
Speaker 1: the case, but Andreas was able to get his ticket

2103
01:41:57,920 --> 01:42:01,400
Speaker 1: Hits his tickets back. And if you've got a ticket

2104
01:42:01,400 --> 01:42:04,600
Speaker 1: Master account, go on there right now. Make sure you

2105
01:42:04,680 --> 01:42:07,759
Speaker 1: have a strong unique password set up on that account

2106
01:42:08,040 --> 01:42:10,439
Speaker 1: so that they do not you don't lose your tickets.

2107
01:42:11,479 --> 01:42:13,599
Speaker 1: And I also want to mention mobile x this week

2108
01:42:14,040 --> 01:42:16,599
Speaker 1: change their calling plans. They've made them a lot better.

2109
01:42:17,040 --> 01:42:20,360
Speaker 1: We had the founder of mobile X, Peter Adderton, on

2110
01:42:20,400 --> 01:42:23,040
Speaker 1: this show a couple months ago. Mobile x is sort

2111
01:42:23,040 --> 01:42:25,439
Speaker 1: of one of these startups. They run on the Verizon network,

2112
01:42:25,479 --> 01:42:28,559
Speaker 1: but they've got great plans and now they're even better.

2113
01:42:28,600 --> 01:42:32,200
Speaker 1: So you can get unlimited data twenty four dollars eighty

2114
01:42:32,240 --> 01:42:35,040
Speaker 1: eight cents a month, you can get ten gigs of

2115
01:42:35,120 --> 01:42:38,200
Speaker 1: data for fourteen dollars and eighty eight cents a month,

2116
01:42:38,600 --> 01:42:40,960
Speaker 1: and you can get their personalized plan that starts at

2117
01:42:40,960 --> 01:42:44,840
Speaker 1: three dollars and forty eight cents a month, So they

2118
01:42:44,439 --> 01:42:47,320
Speaker 1: this is big because they really just made a challenge

2119
01:42:47,360 --> 01:42:50,080
Speaker 1: to all kind of like these other mv and o's

2120
01:42:50,120 --> 01:42:54,280
Speaker 1: out there, like Visible Total and Mint Mobile. And I've

2121
01:42:54,320 --> 01:42:57,000
Speaker 1: been testing the Mobile X. It works well. It runs

2122
01:42:57,000 --> 01:42:59,639
Speaker 1: on Verizon. I've had no issues. So if you're looking

2123
01:42:59,640 --> 01:43:02,040
Speaker 1: for a the inexpensive plan. Again, these are all kind

2124
01:43:02,040 --> 01:43:04,439
Speaker 1: of like DIY, so it's not like you can go

2125
01:43:04,439 --> 01:43:06,160
Speaker 1: into a store to get help, but they do sell

2126
01:43:06,200 --> 01:43:10,040
Speaker 1: them the simcards at Walmart. So Mobile X is the website.

2127
01:43:10,160 --> 01:43:12,360
Speaker 1: All right, Let's get to the feedback. These are the emails,

2128
01:43:12,400 --> 01:43:15,240
Speaker 1: the comments, the questions. I got so many questions or

2129
01:43:15,320 --> 01:43:18,120
Speaker 1: so many emails in response to me talking about budgeting

2130
01:43:18,240 --> 01:43:22,280
Speaker 1: last week. Gary and Ranchel Santa Margerita said, Hi, your

2131
01:43:22,320 --> 01:43:24,559
Speaker 1: caller asked about an app to check his debit card

2132
01:43:24,600 --> 01:43:27,880
Speaker 1: spending quick and we'll let you download transactions and enter

2133
01:43:28,000 --> 01:43:30,559
Speaker 1: checks in future purchases to see an AMDIA up to

2134
01:43:30,640 --> 01:43:31,200
Speaker 1: date view.

2135
01:43:31,600 --> 01:43:31,920
Speaker 2: Thank you.

2136
01:43:32,040 --> 01:43:34,559
Speaker 1: Gary Warren writes in Hey, Rich, it's good to hear

2137
01:43:34,600 --> 01:43:37,479
Speaker 1: someone else who updates their budget weekly. I haven't found

2138
01:43:37,479 --> 01:43:39,920
Speaker 1: a good way to automate the process for my spreadsheet.

2139
01:43:39,920 --> 01:43:42,640
Speaker 1: I use one from Vertex forty two. Thanks for all

2140
01:43:42,640 --> 01:43:47,000
Speaker 1: the good information you provide. Ken from Lincoln, California said, Hey, Rich,

2141
01:43:47,080 --> 01:43:49,160
Speaker 1: though you thought you might have missed a suggestion for

2142
01:43:49,240 --> 01:43:53,240
Speaker 1: your personal finance budgeting Quicken. It's been around for years

2143
01:43:53,240 --> 01:43:55,240
Speaker 1: on both platforms. It can be as simple or as

2144
01:43:55,320 --> 01:43:57,200
Speaker 1: complex as you wish. I've been a happy user for

2145
01:43:57,240 --> 01:43:59,519
Speaker 1: as long as I can remember. I am seventy three.

2146
01:44:00,120 --> 01:44:03,600
Speaker 1: Thank you, Ken. Sometimes these simplest explanations are right in

2147
01:44:03,600 --> 01:44:06,479
Speaker 1: front of me, and I forget. Thomas writes in Rich.

2148
01:44:06,520 --> 01:44:09,000
Speaker 1: If you're interested in using a spreadsheet for budgeting, take

2149
01:44:09,000 --> 01:44:12,479
Speaker 1: a look at Tiller tillerhq dot com. I move from

2150
01:44:12,520 --> 01:44:14,760
Speaker 1: Mint and it does a decent job of pulling in

2151
01:44:14,840 --> 01:44:17,840
Speaker 1: data from all of their supported accounts. I check this

2152
01:44:17,920 --> 01:44:21,360
Speaker 1: out and basically you do have to pay, but they

2153
01:44:21,400 --> 01:44:24,080
Speaker 1: basically will take your transactions from your bank and credit

2154
01:44:24,120 --> 01:44:25,840
Speaker 1: card and all that stuff and put them into a

2155
01:44:25,920 --> 01:44:28,720
Speaker 1: spreadsheet so that you can move them around and organize them.

2156
01:44:28,760 --> 01:44:32,240
Speaker 1: So Tiller HQ t I L L E R HQ.

2157
01:44:32,400 --> 01:44:36,040
Speaker 1: I'll put the link on the show notes. Joy from

2158
01:44:36,080 --> 01:44:38,559
Speaker 1: Anaheim takes a different approach. I don't understand the need

2159
01:44:38,600 --> 01:44:41,080
Speaker 1: for a budgeting app. As a senior on a fixed income.

2160
01:44:41,120 --> 01:44:45,320
Speaker 1: I find budgeting necessary and very easy. It's actually something

2161
01:44:45,360 --> 01:44:46,920
Speaker 1: I've done for years. I make a list of all

2162
01:44:46,920 --> 01:44:49,760
Speaker 1: my expenses, including a weekly allowance, and then total them up.

2163
01:44:50,000 --> 01:44:51,920
Speaker 1: They should not exceed my income, but if they do,

2164
01:44:52,040 --> 01:44:54,080
Speaker 1: I can see what I can postpone until another month.

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01:44:54,479 --> 01:44:57,280
Speaker 1: Any discretionary expenses I take out of my weekly income.

2166
01:44:57,520 --> 01:44:59,920
Speaker 1: I check my bank balance every other day and record

2167
01:45:00,080 --> 01:45:03,280
Speaker 1: all receipts daily. Some things are non negotiable, like rent

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01:45:03,280 --> 01:45:06,200
Speaker 1: and utility. I subtract any fund spent from my daily

2169
01:45:06,240 --> 01:45:08,960
Speaker 1: allowance and write the remaining balance on my calendar. It's

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01:45:09,000 --> 01:45:11,720
Speaker 1: really very simple, not to go over. An app would

2171
01:45:11,760 --> 01:45:14,439
Speaker 1: seem to complicate things. Well, Joy, it sounds like you

2172
01:45:14,520 --> 01:45:18,400
Speaker 1: just do what an app would do. But yeah, let's

2173
01:45:18,400 --> 01:45:21,799
Speaker 1: see here. Arnold from Rancho Kucamonga writes in with an update,

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01:45:21,840 --> 01:45:24,719
Speaker 1: Dear Rich, thanks for solving my problem. Ads and video

2175
01:45:24,720 --> 01:45:27,080
Speaker 1: games kept popping ads and games kept popping up on

2176
01:45:27,160 --> 01:45:30,920
Speaker 1: my Samsung phone, especially interfering with taking pictures and videos.

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01:45:30,960 --> 01:45:34,160
Speaker 1: Your step by step instructions work worked. Thank you for

2178
01:45:34,240 --> 01:45:38,120
Speaker 1: solving what was an incredibly bothersome problem. Take care, Arnold,

2179
01:45:38,200 --> 01:45:41,760
Speaker 1: Wow glad to hear that that worked. SONU writes in

2180
01:45:41,760 --> 01:45:44,640
Speaker 1: from Las Vegas. Hey, Rich, I'm a North Jersey transplant

2181
01:45:44,680 --> 01:45:46,679
Speaker 1: to Vegas for twenty three years. But as you mentioned

2182
01:45:46,680 --> 01:45:49,879
Speaker 1: in your last show, which I stream weekly on the podcast,

2183
01:45:49,960 --> 01:45:53,400
Speaker 1: you recalled the slider cable boxes. You got me thinking,

2184
01:45:53,720 --> 01:45:55,040
Speaker 1: and this is what we use when I was a

2185
01:45:55,120 --> 01:45:57,839
Speaker 1: kid in Wayne, New Jersey. I think the cable company

2186
01:45:57,920 --> 01:46:01,040
Speaker 1: was Cablevision back then. Thanks for the memories. Yes, the

2187
01:46:01,080 --> 01:46:03,760
Speaker 1: slider cable box first one we had in my house,

2188
01:46:03,800 --> 01:46:05,200
Speaker 1: and I think it was Cablevision.

2189
01:46:07,040 --> 01:46:07,479
Speaker 2: Let's see.

2190
01:46:07,520 --> 01:46:10,280
Speaker 1: We got Bob, also from New Jersey. I guess a

2191
01:46:10,280 --> 01:46:12,280
Speaker 1: lot of Jersey people like hearing me talk about Jersey.

2192
01:46:13,240 --> 01:46:15,639
Speaker 1: Oh my god, mecha magic. I'm driving to the car,

2193
01:46:15,960 --> 01:46:18,439
Speaker 1: driving to the gym, and just heard you mentioned mecha magic.

2194
01:46:18,479 --> 01:46:20,960
Speaker 1: I would make my mom take me there as a kid,

2195
01:46:21,040 --> 01:46:22,800
Speaker 1: as a magic nerd. I think it was an East

2196
01:46:22,800 --> 01:46:24,479
Speaker 1: Orange or West Orange. I think I still have a

2197
01:46:24,479 --> 01:46:26,680
Speaker 1: little briefcase full of magic tricks back home in the

2198
01:46:26,720 --> 01:46:29,240
Speaker 1: attic and New Jersey. That's what I kept mine in

2199
01:46:29,280 --> 01:46:31,439
Speaker 1: a little briefcase. I was the amazing rich O.

2200
01:46:31,880 --> 01:46:32,599
Speaker 2: That was my name.

2201
01:46:32,840 --> 01:46:36,480
Speaker 1: Before I was Rich on Tech, I was rich Oh alisays,

2202
01:46:36,560 --> 01:46:40,000
Speaker 1: thank you, rich have a blessed week and enjoy tech day.

2203
01:46:40,160 --> 01:46:42,880
Speaker 1: You give so much knowledge. You investigate in detail, giving

2204
01:46:43,200 --> 01:46:46,000
Speaker 1: to we the older. We appreciate what you do. Have

2205
01:46:46,040 --> 01:46:49,000
Speaker 1: a great day again. Thank you well, Thank you Elise

2206
01:46:49,000 --> 01:46:52,240
Speaker 1: for appreciating me. I appreciate you for listening to this show.

2207
01:46:52,680 --> 01:46:54,280
Speaker 1: That's going to do it for this episode. You can

2208
01:46:54,320 --> 01:46:56,800
Speaker 1: find links to everything I mentioned on the website rich

2209
01:46:56,840 --> 01:46:59,400
Speaker 1: on Tech dot TV. Find me on social media. I

2210
01:46:59,439 --> 01:47:02,479
Speaker 1: am at rich on Tech. Thank you so much for listening.

2211
01:47:02,520 --> 01:47:04,559
Speaker 1: There are so many ways you can spend your time.

2212
01:47:04,720 --> 01:47:07,400
Speaker 1: I do appreciate you spending it right here with me.

2213
01:47:07,880 --> 01:47:11,280
Speaker 1: Thanks for everyone who makes this show possible. Next week

2214
01:47:11,320 --> 01:47:13,519
Speaker 1: we're going to talk about the pros and cons of

2215
01:47:14,360 --> 01:47:15,760
Speaker 1: art style TVs.

2216
01:47:15,840 --> 01:47:18,040
Speaker 2: I'm rich Demiro. I'll talk to you real soon.