WEBVTT - The New Corner Office: Seek out feedback

0:00:05.280 --> 0:00:10.000
<v Speaker 1>Good morning. This is Laura. Welcome to the New Corner Office,

0:00:10.440 --> 0:00:13.440
<v Speaker 1>the podcast where we share strategies for thriving in the

0:00:13.480 --> 0:00:16.919
<v Speaker 1>new world of work where location and hours are more

0:00:16.960 --> 0:00:21.000
<v Speaker 1>flexible than in the past. Today's tip is to seek

0:00:21.000 --> 0:00:26.599
<v Speaker 1>out more feedback, especially when you're working remotely. As anyone

0:00:26.640 --> 0:00:29.400
<v Speaker 1>who's ever sweated while waiting for a teacher to return

0:00:29.440 --> 0:00:33.480
<v Speaker 1>a test can tell you, getting feedback isn't always fun.

0:00:34.360 --> 0:00:37.479
<v Speaker 1>Putting yourself out there and waiting to hear what others

0:00:37.520 --> 0:00:40.960
<v Speaker 1>think of your best efforts can be mildly stressful at

0:00:41.000 --> 0:00:46.720
<v Speaker 1>best and downright terrifying at worst. However, plenty of research

0:00:46.760 --> 0:00:50.760
<v Speaker 1>and common sense tells us that actively seeking out feedback

0:00:51.120 --> 0:00:54.639
<v Speaker 1>can help us perform better at our jobs. People who

0:00:54.680 --> 0:00:57.760
<v Speaker 1>seek out feedback tend to be more creative, and our

0:00:57.800 --> 0:01:01.760
<v Speaker 1>scene is more effective by their peers and supervisors and

0:01:01.960 --> 0:01:05.840
<v Speaker 1>direct reports. No matter how advanced you are in your career,

0:01:06.319 --> 0:01:10.919
<v Speaker 1>there are always places to improve. Remote workers, in particular,

0:01:11.240 --> 0:01:14.720
<v Speaker 1>can become somewhat isolated and stuck in our own routines,

0:01:15.440 --> 0:01:18.000
<v Speaker 1>and we generally talk less to others during the work day,

0:01:18.880 --> 0:01:22.920
<v Speaker 1>so we get less casual feedback. In a recent episode,

0:01:22.959 --> 0:01:26.320
<v Speaker 1>I mentioned that managers should commit to doing virtual hallway

0:01:26.360 --> 0:01:32.080
<v Speaker 1>coaching impromptu guidance after any teachable event. But in case

0:01:32.160 --> 0:01:36.000
<v Speaker 1>here supervisor isn't listening to this podcast, well, you'll need

0:01:36.040 --> 0:01:40.399
<v Speaker 1>to actively seek out such feedback. The good news is

0:01:40.440 --> 0:01:44.280
<v Speaker 1>that doing so isn't rocket science. The best way to

0:01:44.319 --> 0:01:49.640
<v Speaker 1>ask for feedback is to ask, Yes, these requests can

0:01:49.680 --> 0:01:53.600
<v Speaker 1>feel awkward, but so what feel the nerves and do

0:01:53.640 --> 0:01:57.160
<v Speaker 1>it anyway? Send the person you'd like feedback from a

0:01:57.240 --> 0:01:59.360
<v Speaker 1>friendly email and let them know that you'd like to

0:01:59.360 --> 0:02:02.160
<v Speaker 1>set up a check in meeting to discuss your performance.

0:02:02.760 --> 0:02:04.720
<v Speaker 1>You can also just pick up the phone and call,

0:02:05.440 --> 0:02:07.360
<v Speaker 1>or ask if the other person can stay on the

0:02:07.400 --> 0:02:10.880
<v Speaker 1>line after your next video conference. While people tend to

0:02:11.000 --> 0:02:16.040
<v Speaker 1>most want feedback from their supervisors, don't discount colleagues. They

0:02:16.040 --> 0:02:18.639
<v Speaker 1>can see how you lead meetings or how you explain

0:02:18.720 --> 0:02:24.200
<v Speaker 1>ideas to clients. They might have thoughts, so ask as

0:02:24.240 --> 0:02:29.440
<v Speaker 1>you ask, remember that specific questions are most helpful. If

0:02:29.480 --> 0:02:32.560
<v Speaker 1>you were truly in hot water, you would probably know that.

0:02:33.160 --> 0:02:36.160
<v Speaker 1>So if nothing terrible is going on, the question how

0:02:36.200 --> 0:02:39.680
<v Speaker 1>am I doing? Is most likely to elicit a great

0:02:40.400 --> 0:02:43.440
<v Speaker 1>and while nice, that doesn't give you much to work with,

0:02:44.400 --> 0:02:47.640
<v Speaker 1>So instead try questions, like our clients seemed a little

0:02:47.680 --> 0:02:50.360
<v Speaker 1>distracted on that last call. What do you think I

0:02:50.400 --> 0:02:53.760
<v Speaker 1>could have done differently to keep him more engaged? Or

0:02:54.200 --> 0:02:57.359
<v Speaker 1>I'm working on making my presentations tighter. Could you look

0:02:57.400 --> 0:02:59.440
<v Speaker 1>at three slides with me and give me some pointers.

0:03:00.440 --> 0:03:05.359
<v Speaker 1>While feedback is generally helpful, remember that it is not infallible.

0:03:06.160 --> 0:03:10.280
<v Speaker 1>If you disagree with someone's suggestions, that's fine. You can

0:03:10.320 --> 0:03:12.800
<v Speaker 1>thank the person for the feedback and then do what

0:03:12.919 --> 0:03:16.160
<v Speaker 1>you wish with their thoughts. This is one reason I

0:03:16.240 --> 0:03:21.040
<v Speaker 1>suggest soliciting a lot of feedback. Any One comment is

0:03:21.080 --> 0:03:24.000
<v Speaker 1>what it is. If you keep hearing the same thing

0:03:24.160 --> 0:03:28.000
<v Speaker 1>over and over again from many people, well that's probably

0:03:28.000 --> 0:03:32.120
<v Speaker 1>worth investigating. So whenever you get feedback from someone, see

0:03:32.160 --> 0:03:35.440
<v Speaker 1>if you can arrange this more regularly. You and a

0:03:35.520 --> 0:03:37.960
<v Speaker 1>colleague might check in with each other every week to

0:03:38.040 --> 0:03:41.720
<v Speaker 1>compare notes. Hopefully your boss does regular one on ones

0:03:41.760 --> 0:03:45.320
<v Speaker 1>with you, but if she doesn't, well ask to have

0:03:45.440 --> 0:03:48.480
<v Speaker 1>them and come to each of these chats with prepared

0:03:48.600 --> 0:03:52.680
<v Speaker 1>questions or work in hand for her feedback. She'll quickly

0:03:52.720 --> 0:03:56.200
<v Speaker 1>see how useful these sessions are, which will probably encourage

0:03:56.200 --> 0:04:00.440
<v Speaker 1>more such behavior in the future. Hearing feedback it isn't

0:04:00.480 --> 0:04:04.160
<v Speaker 1>one hundred percent positive can be jarring, but rather than

0:04:04.200 --> 0:04:07.280
<v Speaker 1>fret about this, try to see it as an opportunity.

0:04:08.160 --> 0:04:11.440
<v Speaker 1>Olympic athletes and professional musicians get feedback all the time.

0:04:12.320 --> 0:04:15.120
<v Speaker 1>That's why they're so good at what they do. So

0:04:15.200 --> 0:04:18.640
<v Speaker 1>seek out feedback whenever you can, and your future self

0:04:18.920 --> 0:04:22.840
<v Speaker 1>will thank you. Probably your boss will thank you too.

0:04:24.040 --> 0:04:28.520
<v Speaker 1>In the meantime, this is Laura, thanks for listening, and

0:04:28.640 --> 0:04:35.320
<v Speaker 1>here's to succeeding in the New Corner Office. The New

0:04:35.360 --> 0:04:39.479
<v Speaker 1>Corner Office is a production of iHeartRadio. For more podcasts,

0:04:39.720 --> 0:04:43.320
<v Speaker 1>visit the iHeartRadio app, Apple Podcasts, or wherever you get

0:04:43.360 --> 0:04:44.160
<v Speaker 1>your favorite shows.