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Speaker 1: I've been living in New York about six years now,

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Speaker 1: and when I first moved there, I had a huge

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Speaker 1: fear I was gonna get mugged constantly, Like every time

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Speaker 1: I left the house, I was like, here it comes,

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Speaker 1: someone's gonna take everything. I got over my fear because

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Speaker 1: I learned a trick, and now I use this trick

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Speaker 1: all the time. Whenever I think someone might try to

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Speaker 1: beat me up or mug me, I fake a Russian accent.

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Speaker 1: You're welcome. It's genius. I'll be walking home late at

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Speaker 1: night to dangerous looking thugs walk up to me like, Yo, man,

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Speaker 1: you do a neighborhood, Joe Ray, you think this bud neighborhood?

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Speaker 1: Not things are the steriest white people.

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Speaker 2: They've earned it. Deniseho on The Michael Berry Show, go ahead.

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Speaker 3: Oh hi, Michael, I'm calling me because it's something you

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Speaker 3: said on another show, which was that you were interested

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Speaker 3: in hearing from professional musicians that have relocated to Nashville. Yes,

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Speaker 3: and my husband is one of those. He's an internationally

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Speaker 3: renowned bass player. He's worked with as a studio musician

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Speaker 3: and as a touring musician with Stevie Nicks, Paula Abdul

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Speaker 3: Whitney Houston, iconic.

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Speaker 2: Jazz artists like Stevie Nicks.

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Speaker 3: Paula Abduel, Whitney Houston, Herbie Hancock in.

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Speaker 2: The jazz world, Herbie Hancock.

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Speaker 3: Yeah, I don't know if you know.

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Speaker 2: Kebo Herbie Hancock. You had another one in there, Whitney.

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Speaker 3: Houston, Whitney Houston, keV Moo, who's a you know, Grammy

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Speaker 3: or winning blues artist. Oh really, yeah? They all toured

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Speaker 3: with him after we moved to Nashville. Uh yes, people

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Speaker 3: like Bill Scott, Edgar Winter and list goes on and.

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Speaker 2: On myself as esoteric, you do, can I be esoteric?

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Speaker 3: He absolutely can. But I think you would also love

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Speaker 3: his music. He plays a bass guitar. He's developed a

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Speaker 3: tone that's more melodic so he can do it as

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Speaker 3: a solo artist and accompany himself and sing. And he

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Speaker 3: does a show that's kind of Ed Sheeron like where

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Speaker 3: he does that, and he does a beautiful rendition of

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Speaker 3: Amazing Grace, which I think he might like as an

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Speaker 3: instrumental song.

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Speaker 2: You know how good Ed Shearon, You know how talented

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Speaker 2: Ed Shearon is to look like he looks and still

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Speaker 2: be somebody that that nails it. The way he I mean,

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Speaker 2: that guy looks like he should get nuggies in high school.

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Speaker 2: And I mean he's got a voice. What's your husband's name?

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Speaker 3: His name is Bail, like the city in Colorado Johnson.

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Speaker 3: And I was calling because he's touring with Kenny G

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Speaker 3: right now and they're playing and he's kidding, and I

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Speaker 3: was just wondering. No, So I was wondering instead of

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Speaker 3: just getting an email from a Nashville artist, you might

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Speaker 3: want to go out tonight in and meet him and

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Speaker 3: go to a show, or somebody from your team might

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Speaker 3: want to go.

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Speaker 2: How nice is that? Are you taking care of us?

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Speaker 3: I could?

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Speaker 2: Where is it going to be?

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Speaker 3: I think it's called the Culin Performance Theater. You know,

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Speaker 3: I've never been to Houston myself.

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Speaker 2: Let's see their calendar is still kicking you to Oh

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Speaker 2: my goodness, is Vail Johnson dot com? Somebody's not keeping

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Speaker 2: up with it, Denise, Yeah, I know, I know. Okay,

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Speaker 2: So hold on. You think he's at the Cullen.

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Speaker 3: Center, Well, he's playing with Kenny GM.

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Speaker 2: Let's see, I can't find it anywhere. What would I

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Speaker 2: look up? So I'm gonna put up. I'm gonna put

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Speaker 2: in Kenny g Houston color.

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Speaker 3: Color color here.

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Speaker 2: It is here to color performance. Let's see what the

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Speaker 2: tickets are which let's check on the tickets to day.

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Speaker 2: Oh they're hiring a Cats asked one hundred and seven

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Speaker 2: dollars for the balcony twelve.

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Speaker 3: Well, you know we could, we could get you in.

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Speaker 2: But could I go backstage? I believe so because I

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Speaker 2: have a hearing disorder, and if I have to listen

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Speaker 2: to either bass guitar or a saxophone from in front

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Speaker 2: of the instrument, it's like I'm completely deaf. But if

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Speaker 2: I'm sitting behind it, especially close, like right on the

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Speaker 2: side of the stage, I have perfect clarity. It's the

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Speaker 2: weirdest thing.

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Speaker 3: Wow. Yeah, yeah, So you would need to be on

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Speaker 3: stage at the site.

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Speaker 2: I'd have to actually be on the stage like I couldn't.

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Speaker 2: I couldn't be you know, I couldn't be off to

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Speaker 2: the side. I'd have to I mean, I'd have to

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Speaker 2: be literally on the the the way the sound I

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Speaker 2: don't know how much you know about sound traveling and

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Speaker 2: acoustics and these, but the way the flooring of the

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Speaker 2: stage works, I actually pick up the resonance through the flooring.

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Speaker 2: So I have to be sitting on the floor of

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Speaker 2: the actual stage, not down in front of it or

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Speaker 2: to the side. There can't be a break in the

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Speaker 2: stage that they're sitting on and where I'm sitting for

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Speaker 2: me to be able to hear it.

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Speaker 3: Really, so you've done that before.

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Speaker 2: It's the only way I'll go.

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Speaker 3: Yeah, I don't know that. I could arrange.

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Speaker 2: Sometimes me an instrument and let me. I don't ever

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Speaker 2: play because it's not I don't I'm actually not a

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Speaker 2: member of the guild. So but I'll hold the instrument

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Speaker 2: and pretend to play a lot of times, like I'll

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Speaker 2: get do kind of like an air saxophone sort of

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Speaker 2: thing or that sort of stuff. Right, what do you

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Speaker 2: figure Kenny his hair smells like? Have you ever hugged him?

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Speaker 3: Have I ever?

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Speaker 2: I'm sorry, have you ever hugged Kenny g What is

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Speaker 2: his hair smell like?

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Speaker 3: That's an interesting question that I really I guess I

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Speaker 3: have hugged him. That I have not something that I've

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Speaker 3: ever noticed.

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Speaker 2: That's what Ramond was. But Ramone has a hair fascination.

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Speaker 2: What is what is your husband's pre show ritual? Does

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Speaker 2: he have like a pre show ritual?

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Speaker 3: H not necessarily, he's professional, you know, he's done this

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Speaker 3: so often.

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Speaker 2: That so it's just a two man show, a bass

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Speaker 2: guitar and a sax.

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Speaker 3: No, it's a band percussionist. So full undon, there's an

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Speaker 3: amazing percussionist, a drummer, keyboard player.

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Speaker 2: Hold on, hold on to this show. Didn't you know

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Speaker 2: that's Vail Johnson right there?

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Speaker 3: I do know that.

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Speaker 2: How long y'all been married?

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Speaker 3: Since two thousand and four?

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Speaker 2: How'd y'all meet?

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Speaker 3: We met? And a little restaurant in La that used

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Speaker 3: to be sort of a musician's secret. When famous musicians

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Speaker 3: were not on the road, they would get together, form

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Speaker 3: little impromptu bands and play at this place. It's called

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Speaker 3: Kathy Cordier, and it was.

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Speaker 2: Cafe Cordial, Cafe Cordiol, okay.

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Speaker 3: And he played with musicians that were playing with Barry

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Speaker 3: Manilow and Pink Floyd and they would just come together

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Speaker 3: and they're oft times and play at this little restaurant.

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Speaker 3: And that's where we met.

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Speaker 2: I always liked the people there. I felt that were

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Speaker 2: very cordiol.

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Speaker 3: Well, it was a great place. Sadly it's not anymore.

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Speaker 3: They had to shut down. I think that they had

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Speaker 3: great yes.

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Speaker 2: And they had little chilled sweetened distilled spirits called cordiols.

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Speaker 3: That's true. That's true.

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Speaker 2: So y'all met there in open so you asked me, Yeah, Denise.

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Speaker 3: Have to we got married and you meet. Yes, pardon me?

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Speaker 2: What year did you meet?

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Speaker 3: What year? I'm going to say two thousand and one,

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Speaker 3: two thousand one?

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Speaker 2: Okay? Had you dated a musician before him?

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Speaker 3: I hate to say yes.

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Speaker 2: That's a very telling answer to Nisa, And you know

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Speaker 2: what that means, right.

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Speaker 3: Well, I disagree. I When I was in law school,

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Speaker 3: we had groupies of our own, so I've had younger people.

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Speaker 2: If you meet a white guy married to a black

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Speaker 2: woman and you, oh, you were married before, and he

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Speaker 2: was married to a black woman before, that means that's

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Speaker 2: his thing. If you see a black man married to

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Speaker 2: a white woman and he's on his second or third

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Speaker 2: marriage and his first wife was a white woman, that

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Speaker 2: means that's their thing. But it's even worse if it's

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Speaker 2: a musician or a movie star or an athlete. I'm Denise, listen,

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Speaker 2: I have to be honest. How many guys had you

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Speaker 2: dated before the musicians? I'm now you're lying. Now you're lying.

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Speaker 2: You're lying because you know that's the answer. Come on

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Speaker 2: tell me the truth.

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Speaker 3: Before that prosecutor. Let's see an accountant that was the worst.

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Speaker 2: Mm hmmm, mm hmm. My account personality, Bob Foo mcgauley.

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Speaker 2: For an accountant, you have to, you have to. It's

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Speaker 2: it's a low bar. He's the tallest midget, but for

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Speaker 2: an accountant, he has a pretty good, pretty good personality.

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Speaker 2: Most of them don't.

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Speaker 3: No, no, they really don't.

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Speaker 2: And so are you still practicing law?

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Speaker 3: No, I'm not. I was a barrister and solstener in Canada,

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Speaker 3: so I'm not. I'm not licensed here.

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Speaker 2: And where is here now? Y'all are back in Nashville.

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Speaker 3: We live just outside of Nashville and Franklin.

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Speaker 2: Oh I like Franklin a lot.

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Speaker 3: Mm hmmm.

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Speaker 2: Does he play on.

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Speaker 3: The scene there, Yeah, yeah, yeah sometimes he's uh. He's

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Speaker 3: worked with this company or this Nashville organization. It's called

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Speaker 3: Nashville Jazz Workshops, and they're trying to promote jazz in Nashville,

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Speaker 3: and so Veil has done his solo shows there. He's

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Speaker 3: played some of Herbie Hancock music with a saxophone player

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Speaker 3: and his own music as well.

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Speaker 2: Do you know that Herbie Hancock had a hit in

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Speaker 2: nineteen eighty nine with Janet Jackson. I didn't know that, Yeah,

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Speaker 2: because when I placed Herbie Hancock in my mind, I

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Speaker 2: think of Herbie Hancock as the sixties and seventies to think,

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Speaker 2: and it makes Janet Jackson go up in my mind

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Speaker 2: in my esteem, because when you pay tribute to those

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Speaker 2: who came before.

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Speaker 3: You, well, I think at one point, surprisingly enough, Kenny

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Speaker 3: G was ahead of Janet Jackson on the pop charts,

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Speaker 3: and I think the only instrumentalist ever you.

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Speaker 2: Got Loggins and Messina and then Kenny Loggins. I'm thinking

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Speaker 2: of Kenny Logins, not Kenny G. Never mind that was

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Speaker 2: I admit it, Ramon, I'm not stretching. I actually have,

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Speaker 2: over the years confused those two, and I will tell

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Speaker 2: you that occasionally. I will do that with Chuck Mangioni

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Speaker 2: as well. My brother Hero worshiped Chuck Manjoni find the

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Speaker 2: nineteen eighty nine Herbie Hancock Jackson hit and stopped being stupid.

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Speaker 3: Sorry, you're heading out a bit with that.

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Speaker 2: I'm sorry. I'm talking to Ramon. I'm trying to do

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Speaker 2: a radio program of the highest quality here and he's

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Speaker 2: games Denise, how did you find our show on w

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Speaker 2: L a C. Well, here we go this Yeah, this

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Speaker 2: ain't it though, but this is Herbie. Hold on, let's

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Speaker 2: enjoy some Herby. No, that's air Sacks. I'm not having

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Speaker 2: a struggle. See that's quality right there. Did you discover

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Speaker 2: us on w l a C locally in the evening

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Speaker 2: and then came to us in the morning?

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Speaker 3: Right, well, that's cool.

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Speaker 2: Have you ever been to Houston?

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Speaker 3: Pardon?

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Speaker 2: Have you ever been to Houston? No?

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Speaker 3: I haven't.

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Speaker 2: It's nice this time.

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Speaker 3: Ever been to Texas?

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Speaker 2: Have you never been to Houston? Have you never been

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Speaker 2: to Texas at all?

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Speaker 3: No? No, I haven't.

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Speaker 2: How much time does Vale spend.

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Speaker 3: On the road, Well, the last two years, you know,

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Speaker 3: none at all because of the lockdown and live music

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Speaker 3: of course, just didn't exist for almost two years. It's

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Speaker 3: really a rough time. But they're having to do shows

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Speaker 3: now that got canceled. Well that's They'll be going to

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Speaker 3: Thailand in May.

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Speaker 2: I spend one night in Bangkok.

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Speaker 3: I'm sure you said, what does that mean? But anyway,

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Speaker 3: you asked you about Kenny G's hair. So I have

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Speaker 3: a story for you.

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Speaker 2: Okay, okay, Denise, I'm gonna let you answer that in

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Speaker 2: just a moment. But I have a couple of questions

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Speaker 2: for you. Okay, I need you to answer the first

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Speaker 2: thing that comes to mind. Don't give it any thought.

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Speaker 3: Okay, you can never say that to a lawyer. I mean,

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Speaker 3: you know, we never stopped thinking.

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Speaker 2: Yeah, who will your husband never play with again?

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Speaker 3: I don't think he would. I think as a professional

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Speaker 3: you you you always play when you have work.

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Speaker 2: Does he pick the bass or slap the bass?

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Speaker 3: He does both. That he was you know, made kind

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Speaker 3: of famous by our Sineo for his slap playing, but

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Speaker 3: he does. He does that picking style as well.

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Speaker 2: Which bass player does he think is overrated? Oh?

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Speaker 3: You know what you should be? You should be talking

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Speaker 3: to him. And he's a much more entertaining person than

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Speaker 3: I am. He's got a million stories, and those are

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Speaker 3: these questions that only he could answer. I think, because

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Speaker 3: I really amad that when.

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Speaker 2: You first read the word bass, you don't know if

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Speaker 2: it's the fish or the instrument and how it's pronounced

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Speaker 2: until you see it in context.

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Speaker 3: I think a lot of people when they see it written,

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Speaker 3: I think bath automatically. But you know, doesn't make me mask.

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Speaker 2: This is the Michael Barry Show show. I like the

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Speaker 2: earlier version. I like Big Buds. It's the same song.

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Speaker 2: So there's something interesting Ramon. It's been written about a

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Speaker 2: lot in how music affects our brain. Many times you

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Speaker 2: can remember when you got good news or bad news,

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Speaker 2: or a particular moment you witness. Some you can identify

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Speaker 2: that with a song that was on the radio or

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Speaker 2: a song that was playing in a restaurant. Right. That

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Speaker 2: was kind of the whole point of Muriel's wedding, Right

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Speaker 2: is how that song affected You haven't seen that. You

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Speaker 2: don't watch Australian chick flicks. Okay, what about My Van Rose? Okay,

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Speaker 2: I'll come up with five movies that if dudes know

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Speaker 2: you watched, they're like, oh hey, what about Priscilla Queen

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Speaker 2: of the Desert. You haven't seen that one? You us

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Speaker 2: You'll see notting Hill. Priscilla Queen of the Desert has

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Speaker 2: an Asian woman shooting ping pong balls out of her

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Speaker 2: hoohu across a bar in the outback as Viker's hoot

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Speaker 2: and holler. It's a scene you it's it's squealed like

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Speaker 2: a pig. Memorable. You will never forget that scene. Okay,

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Speaker 2: So I'm going to give you the number to Gil Hooley's.

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Speaker 2: That's the oyster bar down there that Connie wanted me

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Speaker 2: to try out. So I got a message that there's

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Speaker 2: something going on with the the way Texas Parks and

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Speaker 2: Wildlife is managing the oyster reefs and that it's not

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Speaker 2: good for the oyster persons. And so there's a guy

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Speaker 2: named Michael Ivec who's apparently kind of the dean of

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Speaker 2: the oyster business. He has a company called me Show's

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Speaker 2: Oyster Company, and I think he might actually be involved

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Speaker 2: with gil Hoolies as well. That might be him on there.

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Speaker 2: So I called gil Hoolies. Hold on, I need you

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Speaker 2: to ask Andrew to handle that. If that's him, that'll

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Speaker 2: be good. But I called gil Hoolies. I just I

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Speaker 2: like to listen to people's messages, so I thought they

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Speaker 2: had it. Let's listen to the message. The special is

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Speaker 2: going to be three, but listen to the thing and

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Speaker 2: then we'll get this. I'm curious what the specialist. Here

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Speaker 2: we go. This is gil Hooley's Oyster Company in oyster

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Speaker 2: person Santa Fe. I think, what is it? No, not Seabrook,

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Speaker 2: it's the other one. It's san leyon San Leon. Okay,

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Speaker 2: here we go oh, two, eight, one, three, three, nine,

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Speaker 2: thirty eight thirteen. Don't try this at home, folks. Not

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Speaker 2: every radio program can get away with calling random oyster

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Speaker 2: shops on the air and still be the top rated

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Speaker 2: show in the city. Don't. This is not for you

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Speaker 2: up and coming radio personalities. This is not this is

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Speaker 2: not the recipe for how you do it here.

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Speaker 4: Hey, thanks for calling the famous Gil Hooley's Home of

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Speaker 4: the Best Oysters in Texas. We are eighteen and up,

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Speaker 4: so leave the kids at home, and we do not

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Speaker 4: allow the pets unless they are trained service animals. For

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Speaker 4: hours in location. Please press one for the daily special.

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Speaker 4: Please press three to place the to go order. Please

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Speaker 4: press four to repeat this menu. Please press star.

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Speaker 2: Okay, let's do three. Let's see what the special is today.

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Speaker 2: Can you hit three?

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Speaker 4: What?

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Speaker 2: How can you call them that you can't hit three?

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Speaker 2: You mean to hit three? It won't let you do it.

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Speaker 3: Gilholise, Hello.

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Speaker 5: Gilholise.

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Speaker 2: Oh well, I was just trying to hear the daily special.

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Speaker 2: I'm also trying to reach Michael Ivac. This is Michael Barry.

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Speaker 2: You're on the radio. By the way, I have to

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Speaker 2: warn you of that.

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Speaker 5: Oh give me just one moment. No no, I take

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Speaker 5: go orders, give me one second.

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Speaker 2: Hold on, but you have like you're vested in the place,

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Speaker 2: like you care about the success of me of gil Hooli's.

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Speaker 5: Yes, but I'm hang on one moment, give me just

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Speaker 5: one second. I'm gonna if you cover for a second,

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Speaker 5: I gotta put you on hold.

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Speaker 2: Hey, I'll pick up the phone. Okay, Hello, welcome to

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Speaker 2: your hoolies.

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Speaker 5: You said you'll pick up if he calls back.

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Speaker 2: No, no, I'll pick up. If you'll have any calls,

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Speaker 2: just direct him over. I'll take them.

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Speaker 5: No, I just have to put you on a whole

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Speaker 5: see and go see who is here that could look

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Speaker 5: to you.

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Speaker 2: Oh, okay, well just call him during the break. But

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Speaker 2: in the meantime, can you give us the specials real

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Speaker 2: quick for today?

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Speaker 5: Yes, the daily special is Selsbury's steak with gravy, gallow

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Speaker 5: potatoes and green beans, pull on my.

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Speaker 2: Whole office, and Salisbury's steak.

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Speaker 5: With scalloped potatoes.

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Speaker 2: But what you said, is there gravy?

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Speaker 5: There is gravy. Okay, there's always gravy.

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Speaker 2: Sorry to be a stickler, But what how would you describe?

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Speaker 2: Is it viscus gravy? Is it thin gravy? What color

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Speaker 2: is it those sorts of things.

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Speaker 5: Oh gosh, it depends on who's cooking. I think it's

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Speaker 5: a creamy brown gravy. So light brown gravy.

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Speaker 2: Some people kind of burn their gravy, but on purpose?

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Speaker 2: Would you say that's done?

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Speaker 5: I couldn't tell you.

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Speaker 2: Oh my goodness. Okay, is it done in a.

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Speaker 5: Skillet the salisbury steak or the gravy in a in

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Speaker 5: a pan?

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Speaker 2: What if I don't want gravy on my salisbury steak?

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Speaker 5: We can we can say no gravy, okay?

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Speaker 2: And then we get scalloped potatoes?

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Speaker 3: Yes?

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Speaker 2: What a scal bean? To you?

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Speaker 1: Go?

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Speaker 5: Get anyone to talk to you, I.

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Speaker 2: Know, but you can do that during the break. We'll

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Speaker 2: be up in a breaking minute. Okay. And what we have?

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Speaker 2: Green beans?

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Speaker 5: Did you say green beans?

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Speaker 3: Yep?

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Speaker 5: And those I believe are the Saute's long green beans.

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Speaker 2: Okay? Do they have in them?

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Speaker 4: Maybe?

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Speaker 2: Okay?

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Speaker 5: Possibly?

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Speaker 4: Let me go.

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Speaker 2: Look we're almost to break. Do we get any bread?

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Speaker 5: It should be a garlic ball? Hey, lan? What what

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Speaker 5: are the green beans like today? Regular green beans? All right,

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Speaker 5: the regular green beans, So they're and the scallop potatoes

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Speaker 5: are in.

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Speaker 4: We were just talking to Oh that's the cook.

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Speaker 2: Yeah, can you tell us? Can can he do the

380
00:22:00,520 --> 00:22:01,560
Speaker 2: ordering Spanish for us?

381
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Speaker 1: Like?

382
00:22:01,760 --> 00:22:06,320
Speaker 2: What this specialized is having bunk it out?

383
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Speaker 5: I don't know, he doesn't, he doesn't.

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Speaker 4: Hang on, he doesn't like this.

385
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Speaker 5: That's okay. Oh actually I'll tell you. We do have

386
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Speaker 5: crawfish right now for seven dollars a pounds, but you

387
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Speaker 5: got to get two pounds minimum. That's another special.

388
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Speaker 2: What if I don't want two pounds, I only want

389
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Speaker 2: a pound? Can I pay for two pounds and then

390
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Speaker 2: just because like a lot of times, I'll get an

391
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Speaker 2: iced tea, but I don't want him to fill it

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Speaker 2: all the way up to the top.

393
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Speaker 5: Absolutely, you can. You can pay to We won't stop.

394
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Speaker 2: You with Kate, all right, hold on, Kate, We're gonna

395
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Speaker 2: be and break you. You'll be able to get the people.

396
00:22:40,119 --> 00:22:43,800
Speaker 2: Hold on, there's more to like on Facebook. You like garlic,

397
00:22:43,840 --> 00:22:48,879
Speaker 2: bread like, don't like a berry shows. There is a

398
00:22:48,920 --> 00:22:53,439
Speaker 2: guy who does a very good Donald Trump, and I

399
00:22:53,480 --> 00:22:58,040
Speaker 2: love it. But in addition, there are people who get

400
00:22:58,080 --> 00:23:03,240
Speaker 2: Trump's mannerisms that error but what he'd but the content

401
00:23:03,400 --> 00:23:07,080
Speaker 2: of what he does and the and the situations he

402
00:23:07,160 --> 00:23:10,960
Speaker 2: puts himself into are what make its good, make it

403
00:23:11,040 --> 00:23:14,880
Speaker 2: so good. This is him as Donald Trump, ordering from

404
00:23:14,960 --> 00:23:16,119
Speaker 2: Kentucky Fried Chicken.

405
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Speaker 6: Yes, I heard your finger licking good. So I'm looking

406
00:23:21,520 --> 00:23:25,520
Speaker 6: for a famous ball. Nobody knows famous like I do.

407
00:23:27,080 --> 00:23:27,760
Speaker 3: Famous bowl.

408
00:23:28,080 --> 00:23:30,680
Speaker 2: Yes, drink, Oh, I don't need a drink.

409
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Speaker 6: I would actually like a side of big beautiful biscuits.

410
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Speaker 6: And I just have to say, I've known Colonel Sanders

411
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Speaker 6: for a long time. He's a lot better than Bernie,

412
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Speaker 6: believe me.

413
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Speaker 3: All right, So just a famous bowl and two.

414
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Speaker 2: Biscuits, A side of big beautiful biscuits. You got it right.

415
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Speaker 6: At the first pleader. Thank you so much, Thank you.

416
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Speaker 2: I could listen to that stuff all day long. And

417
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Speaker 2: I know Trump would think that's hilarious. I know he would.

418
00:24:02,640 --> 00:24:11,680
Speaker 2: Can you imagine being the drive through manager? Let mean

419
00:24:11,760 --> 00:24:17,240
Speaker 2: think about that. Let's actually, if you've ever been a

420
00:24:17,320 --> 00:24:19,920
Speaker 2: drive through manager, give us a call. I would love

421
00:24:20,000 --> 00:24:24,840
Speaker 2: to hear your stories. I'll bet you they've seen it all.

422
00:24:24,920 --> 00:24:27,040
Speaker 2: And I'll bet every one of you drive through managers

423
00:24:27,040 --> 00:24:30,960
Speaker 2: has the one story where they're having sex as they

424
00:24:31,000 --> 00:24:36,119
Speaker 2: pull up, or some guy passes out crashes into the wall.

425
00:24:37,280 --> 00:24:40,440
Speaker 2: If you worked the drive through at a fast food restaurant.

426
00:24:41,200 --> 00:24:44,639
Speaker 2: You can just give us your perspective on because you

427
00:24:44,680 --> 00:24:48,159
Speaker 2: think about this and this is like being a nurse

428
00:24:48,840 --> 00:24:51,040
Speaker 2: and I saw this when my dad was in the

429
00:24:51,080 --> 00:24:57,280
Speaker 2: hospital so much. If you know, you think all of

430
00:24:57,359 --> 00:25:00,960
Speaker 2: us have our good times in our bad times, and

431
00:25:01,720 --> 00:25:04,159
Speaker 2: you think about the fact that there is a time

432
00:25:04,800 --> 00:25:08,720
Speaker 2: as a parent. We'll start with as a parent, there

433
00:25:08,800 --> 00:25:11,320
Speaker 2: is a time in the life of your child at

434
00:25:11,359 --> 00:25:16,159
Speaker 2: one point where they did something that made you so

435
00:25:16,600 --> 00:25:20,840
Speaker 2: angry that the scream that came out of your mouth.

436
00:25:22,359 --> 00:25:24,720
Speaker 2: What was from a horror movie?

437
00:25:24,960 --> 00:25:30,040
Speaker 3: As she left I list bar he was hiding behind

438
00:25:30,160 --> 00:25:32,680
Speaker 3: the tieving stupid.

439
00:25:34,920 --> 00:25:41,360
Speaker 2: There there is a voice that comes from within that

440
00:25:41,600 --> 00:25:42,840
Speaker 2: you don't even recognize.

441
00:25:42,840 --> 00:25:43,040
Speaker 3: It.

442
00:25:43,040 --> 00:25:47,200
Speaker 2: It's like an out of body, a poultrygeist. It is

443
00:25:48,520 --> 00:25:53,680
Speaker 2: it is that's not you at your finest moment. If

444
00:25:53,680 --> 00:25:57,760
Speaker 2: someone met you at that moment, they would have a

445
00:25:57,760 --> 00:26:02,080
Speaker 2: whole different perspective on who you are, and they have

446
00:26:02,200 --> 00:26:04,000
Speaker 2: the wrong because that's not who you are, not a

447
00:26:04,080 --> 00:26:07,320
Speaker 2: nine point nine percent of the time. So with that

448
00:26:07,440 --> 00:26:10,800
Speaker 2: in mind, you think about this. If I came up

449
00:26:10,840 --> 00:26:12,600
Speaker 2: to you in the grocery store and hey, Bob, what's

450
00:26:12,640 --> 00:26:15,840
Speaker 2: going on right? What it wouldn't be you at your best,

451
00:26:15,840 --> 00:26:17,240
Speaker 2: but I might catch you in a good mood. You

452
00:26:17,320 --> 00:26:19,200
Speaker 2: might be on an aisle or something you're looking forward

453
00:26:19,200 --> 00:26:22,040
Speaker 2: to buying and going home and nothing on right. It

454
00:26:22,119 --> 00:26:24,720
Speaker 2: might be, oh, man, we're on a potato chip aisle.

455
00:26:25,280 --> 00:26:31,000
Speaker 2: Whoa man? I live in America. I got do Rito's,

456
00:26:31,320 --> 00:26:40,360
Speaker 2: Fredo's Cheetos. Come against some verything, right. But when you're

457
00:26:40,359 --> 00:26:43,160
Speaker 2: at the drive through line, even though you're excited about

458
00:26:43,200 --> 00:26:47,320
Speaker 2: your food, there is somebody in between you and your food,

459
00:26:48,040 --> 00:26:53,400
Speaker 2: and that is the drive through line operator. And let's

460
00:26:53,440 --> 00:26:56,760
Speaker 2: be honest, the technology has not improved in seventy five years.

461
00:26:56,880 --> 00:27:01,439
Speaker 2: Why can't they get that right? You know, to their credit,

462
00:27:03,040 --> 00:27:07,400
Speaker 2: Chick fil A has figured out so many things. Why

463
00:27:07,440 --> 00:27:10,200
Speaker 2: did it take seventy five years for all the others?

464
00:27:10,840 --> 00:27:13,280
Speaker 2: How is it that after all these years, How did

465
00:27:13,359 --> 00:27:17,760
Speaker 2: McDonald's not get this? Burger King had these companies that

466
00:27:17,800 --> 00:27:23,920
Speaker 2: have been around, Wendy's, and here comes relative upstart Check

467
00:27:23,920 --> 00:27:26,040
Speaker 2: fil A, and they go, you know what, that whole

468
00:27:26,080 --> 00:27:29,000
Speaker 2: system of it doesn't work. Let's just put somebody out

469
00:27:29,080 --> 00:27:32,359
Speaker 2: in the road and just write the hell can we

470
00:27:32,359 --> 00:27:36,280
Speaker 2: help you? Here's an iPad. I'll put it on here

471
00:27:36,320 --> 00:27:38,400
Speaker 2: so you can watch me order it here? How about

472
00:27:38,600 --> 00:27:41,560
Speaker 2: does that look right? Okay, I'll take your payment right now,

473
00:27:41,680 --> 00:27:44,280
Speaker 2: so that when you pull up there, the only interaction

474
00:27:44,400 --> 00:27:46,120
Speaker 2: you have to have with that person on the other

475
00:27:46,160 --> 00:27:49,760
Speaker 2: side of the window is them handing your bag of food.

476
00:27:50,640 --> 00:27:55,080
Speaker 2: Number one, number two. Did anybody before Chick fil A

477
00:27:55,200 --> 00:28:01,600
Speaker 2: insulate the bag? How much did that cost? Pennies per order? Right?

478
00:28:02,280 --> 00:28:06,600
Speaker 2: But what a difference it makes. They don't let you

479
00:28:06,640 --> 00:28:08,320
Speaker 2: get to the menu to order and expect you have

480
00:28:08,359 --> 00:28:10,480
Speaker 2: the menu committed to memory, isn't it? Yeah? It is.

481
00:28:10,880 --> 00:28:13,480
Speaker 2: It's not intimidating. Now you have a social anxiety.

482
00:28:13,680 --> 00:28:14,320
Speaker 3: It is.

483
00:28:15,640 --> 00:28:19,240
Speaker 2: It is off putting, I will say that. And the

484
00:28:19,359 --> 00:28:24,840
Speaker 2: problem is it's a bad enough process in and of itself.

485
00:28:25,200 --> 00:28:29,680
Speaker 2: It is inherently a flawed process, or inherently a difficult process.

486
00:28:30,480 --> 00:28:33,119
Speaker 2: Because this is like radio, right when I have somebody

487
00:28:33,119 --> 00:28:35,760
Speaker 2: on the air. If I'm talking to you, I can

488
00:28:35,800 --> 00:28:37,960
Speaker 2: tell you're about to speak, so I can hold up.

489
00:28:38,480 --> 00:28:40,320
Speaker 2: You can tell I'm about to speak, you can hold up.

490
00:28:40,520 --> 00:28:43,240
Speaker 2: There's body language that goes through it. If I'm unclear,

491
00:28:43,320 --> 00:28:45,880
Speaker 2: if you clip a word, or you say I listen

492
00:28:45,960 --> 00:28:49,120
Speaker 2: to me, show say his name fifteen times? I wasn't

493
00:28:49,120 --> 00:28:52,000
Speaker 2: sure if it was me show or me shoe, and

494
00:28:52,040 --> 00:28:54,560
Speaker 2: I wanted to get it right, but I couldn't see

495
00:28:54,600 --> 00:28:58,040
Speaker 2: how he moved his lips to form the vowel. Right.

496
00:28:59,040 --> 00:29:01,880
Speaker 2: So you're doing that on an audio system that is

497
00:29:01,920 --> 00:29:06,640
Speaker 2: so busted, broken up all weather you can't even imagine

498
00:29:06,920 --> 00:29:11,440
Speaker 2: how bad it is. Right. So then you add to

499
00:29:11,480 --> 00:29:16,640
Speaker 2: that that many times they're not from this country. But

500
00:29:16,720 --> 00:29:20,840
Speaker 2: the only thing worse then talking to somebody in the

501
00:29:20,920 --> 00:29:25,080
Speaker 2: drive through line that's not from this country is talking

502
00:29:25,240 --> 00:29:29,440
Speaker 2: to someone who grew up in the inner city. Because

503
00:29:29,480 --> 00:29:33,160
Speaker 2: the person who's from another country will be patient as

504
00:29:33,160 --> 00:29:36,959
Speaker 2: they try to understand your accent, and they will enunciate

505
00:29:37,000 --> 00:29:42,120
Speaker 2: to try to help you understand theirs. But the person

506
00:29:42,240 --> 00:29:47,200
Speaker 2: from the other side of town is really annoyed because

507
00:29:47,320 --> 00:29:53,080
Speaker 2: you talk like Silvester Stallone and Rocky and they are

508
00:29:53,240 --> 00:30:00,240
Speaker 2: only around other people who understand the vernacular of the

509
00:30:00,320 --> 00:30:05,400
Speaker 2: streets and you really don't. And that often accompanies an

510
00:30:05,480 --> 00:30:10,280
Speaker 2: attitude that suggests, shall we say, that they're not particularly

511
00:30:10,320 --> 00:30:14,720
Speaker 2: concerned whether your order is right and whether you're happy.

512
00:30:15,000 --> 00:30:19,280
Speaker 2: And you might have noticed that, yeah, oh yeah, So

513
00:30:19,360 --> 00:30:22,400
Speaker 2: we got some drive through managers on the line pizza Hut,

514
00:30:22,800 --> 00:30:27,240
Speaker 2: Pizza Hut, Burger King, drive through story, drive through in

515
00:30:27,280 --> 00:30:29,240
Speaker 2: a lick Oh. Can you imagine if you're the drive

516
00:30:29,280 --> 00:30:32,560
Speaker 2: through liquor barn oh Man multiply time ten