WEBVTT - Scott Shay

0:00:01.920 --> 0:00:06.640
<v Speaker 1>Welcome back to another episode of Big Money Energy, where

0:00:06.680 --> 0:00:09.520
<v Speaker 1>we talked to super successful and self made people to

0:00:09.560 --> 0:00:12.640
<v Speaker 1>find out exactly how they did it, how they went

0:00:12.680 --> 0:00:16.600
<v Speaker 1>from nothing to something. I'm Ryan, Sirhanton. Today I'm joined

0:00:16.600 --> 0:00:21.920
<v Speaker 1>by chairman and co founder of Signature Bank, Scott Shay.

0:00:22.200 --> 0:00:24.480
<v Speaker 1>We talk about what it takes to start a bank

0:00:24.920 --> 0:00:29.280
<v Speaker 1>from the ground up, how religion could possibly tie into banking,

0:00:29.600 --> 0:00:33.720
<v Speaker 1>and what influenced his decision to write a book about faith.

0:00:33.880 --> 0:00:41.880
<v Speaker 1>Let's get into it. Welcome to another episode. Today is

0:00:41.920 --> 0:00:44.760
<v Speaker 1>a very very special day because I'm not sitting down

0:00:44.920 --> 0:00:48.720
<v Speaker 1>with just the insanely successful and intelligent Scott Shay from

0:00:48.720 --> 0:00:52.680
<v Speaker 1>sitting down with somebody who started a bank, and I

0:00:52.720 --> 0:00:54.560
<v Speaker 1>want to I want to pick his brain a lot

0:00:54.600 --> 0:00:56.560
<v Speaker 1>on that. But if you don't know Scott, you should.

0:00:56.720 --> 0:01:00.320
<v Speaker 1>He is a leading businessman, author, speaker, co ounder and

0:01:00.400 --> 0:01:02.640
<v Speaker 1>chairman of Signature Bank, which is one of the best

0:01:02.640 --> 0:01:05.720
<v Speaker 1>and most notable banks in New York for private business owners.

0:01:05.920 --> 0:01:08.200
<v Speaker 1>And not to mention, he's also an author, which we're

0:01:08.240 --> 0:01:11.200
<v Speaker 1>gonna get to. Uh, You're easily one of the most

0:01:11.280 --> 0:01:14.280
<v Speaker 1>knowledgeable people in your field, and I'm honored to have

0:01:14.400 --> 0:01:16.480
<v Speaker 1>you here and for those of you who are also

0:01:16.560 --> 0:01:19.280
<v Speaker 1>watching the podcast. This is the first time we've done

0:01:19.319 --> 0:01:22.000
<v Speaker 1>this in our first floor office is our conference room.

0:01:22.080 --> 0:01:25.240
<v Speaker 1>We're all kind of back from COVID. Scott's here without

0:01:25.240 --> 0:01:28.880
<v Speaker 1>a tie. We are living it up. So Scott, thank

0:01:28.880 --> 0:01:30.760
<v Speaker 1>you so much for joining us. It's a pleasure to

0:01:30.800 --> 0:01:33.480
<v Speaker 1>be here. And by the way, flattery will get you everywhere.

0:01:33.560 --> 0:01:36.479
<v Speaker 1>So thanks for that wonderful that's it. I'm gonna say.

0:01:36.480 --> 0:01:39.080
<v Speaker 1>You look great, You're a great shape. You know, you're

0:01:39.160 --> 0:01:42.200
<v Speaker 1>killing it. It's awesome, it's great. You know, we negotiate deals.

0:01:42.240 --> 0:01:45.600
<v Speaker 1>We uh, we do something called the positive sandwich. So

0:01:45.680 --> 0:01:47.560
<v Speaker 1>the only way you can ever give anybody, not that

0:01:47.600 --> 0:01:49.640
<v Speaker 1>there's negative information here, but the only way you ever

0:01:49.640 --> 0:01:52.240
<v Speaker 1>give anybody tough information is you gotta gotta have those

0:01:52.280 --> 0:01:55.280
<v Speaker 1>positive pieces of bread there and it works. The first

0:01:55.360 --> 0:01:56.840
<v Speaker 1>question I have for you, which I think will really

0:01:56.880 --> 0:02:00.480
<v Speaker 1>really kick us off, is how do you start a bank?

0:02:01.040 --> 0:02:04.960
<v Speaker 1>So I had this crazy idea in the nineties that

0:02:05.960 --> 0:02:09.160
<v Speaker 1>New York was over branched but under bank. There were

0:02:09.280 --> 0:02:12.480
<v Speaker 1>plenty of big banks. There was JP Morgan, there was Chase,

0:02:12.560 --> 0:02:14.760
<v Speaker 1>there was many Haney, there was Chemical, there was long

0:02:14.840 --> 0:02:17.360
<v Speaker 1>online Trust, there was Westchester Trust. By the way, those

0:02:17.560 --> 0:02:21.400
<v Speaker 1>nineteen other banks merged to create JP Morgan Chase. You know,

0:02:21.440 --> 0:02:26.120
<v Speaker 1>all these banks merging, and these big banks, these mega banks.

0:02:26.200 --> 0:02:31.160
<v Speaker 1>They were good at servicing A T and T, PepsiCo, IBM.

0:02:31.200 --> 0:02:35.000
<v Speaker 1>But I thought there was really a niche to focus

0:02:35.080 --> 0:02:38.520
<v Speaker 1>on middle markets, small and medium sized business. So we

0:02:38.560 --> 0:02:42.400
<v Speaker 1>started a bank, not doing retail, not focusing on the

0:02:42.440 --> 0:02:46.520
<v Speaker 1>big business. And people thought I was crazy. I mean literally,

0:02:46.600 --> 0:02:50.120
<v Speaker 1>I I had two co founders, and they just thought

0:02:50.120 --> 0:02:52.040
<v Speaker 1>I was crazy at first. And but I'm a persistent

0:02:52.120 --> 0:02:54.079
<v Speaker 1>sort of guy. Did you did you work with these

0:02:54.080 --> 0:02:56.800
<v Speaker 1>guys all together? So I knew them from a public bank.

0:02:57.040 --> 0:03:01.520
<v Speaker 1>And when HSBC decide they were going to buy Republic Bank,

0:03:01.720 --> 0:03:04.320
<v Speaker 1>the first thing I thought is this is an opportunity.

0:03:04.360 --> 0:03:06.480
<v Speaker 1>I'm going to find these two guys because the best

0:03:06.520 --> 0:03:09.120
<v Speaker 1>two guys at HSBC, and we're going to start a bank.

0:03:09.320 --> 0:03:13.079
<v Speaker 1>Unfortunately they didn't know that. That's what I thought. And

0:03:13.200 --> 0:03:15.920
<v Speaker 1>I we had breakfast and they thought I was, you know,

0:03:16.000 --> 0:03:18.760
<v Speaker 1>inviting the breakfast over something else, and I said, let's

0:03:18.800 --> 0:03:21.560
<v Speaker 1>start a bank. You can ask they'll they'll cheerfully admit

0:03:21.560 --> 0:03:24.720
<v Speaker 1>they thought I was crazy, And that's what I worked on.

0:03:24.720 --> 0:03:27.280
<v Speaker 1>It's not something that that most people. I mean, you

0:03:27.320 --> 0:03:29.840
<v Speaker 1>don't see new banks every day. You see new companies,

0:03:29.919 --> 0:03:33.320
<v Speaker 1>you know apps. Everyone's an entrepreneur right now, everybody. But

0:03:33.480 --> 0:03:35.960
<v Speaker 1>you do not see people get together over breakfast and say,

0:03:36.000 --> 0:03:38.800
<v Speaker 1>you know what we should do, we should start a bank. Ye,

0:03:39.440 --> 0:03:43.080
<v Speaker 1>very few. So what did you guys? You know? Because

0:03:43.120 --> 0:03:45.520
<v Speaker 1>that was what it was. Two No, this wasn't This

0:03:45.600 --> 0:03:49.240
<v Speaker 1>was when we had the breakfast. It was they thought,

0:03:49.800 --> 0:03:52.120
<v Speaker 1>you know, let's try to buy a bank. Let's try

0:03:52.160 --> 0:03:54.119
<v Speaker 1>to get some money together. Will buy a small bank,

0:03:54.120 --> 0:03:56.520
<v Speaker 1>will build it. And I said to them, Joe Depolo

0:03:56.600 --> 0:03:59.280
<v Speaker 1>and John Tamperline, who are two partners and dear friends

0:04:00.160 --> 0:04:02.160
<v Speaker 1>at this point, through dear friends, that was our first

0:04:02.240 --> 0:04:05.320
<v Speaker 1>real getting to know each other. I said, we gotta

0:04:05.400 --> 0:04:07.560
<v Speaker 1>started from scratch because we've got to make our own culture.

0:04:08.120 --> 0:04:10.840
<v Speaker 1>The big bank culture. It's it's just not going to

0:04:10.880 --> 0:04:12.520
<v Speaker 1>get us where we need to go. We had applied

0:04:12.520 --> 0:04:15.040
<v Speaker 1>to nineteen different institutions. We started with a white board.

0:04:15.040 --> 0:04:17.839
<v Speaker 1>We're here in your conference room. The office that we

0:04:17.920 --> 0:04:20.719
<v Speaker 1>started and was no more than a third of the size,

0:04:20.880 --> 0:04:23.600
<v Speaker 1>ended at five people in it, no more. And there

0:04:23.640 --> 0:04:26.760
<v Speaker 1>was a white board and We listed everything we needed

0:04:26.800 --> 0:04:30.000
<v Speaker 1>to do and we did it from from the number

0:04:30.040 --> 0:04:33.880
<v Speaker 1>of adding machines to the you know what we needed

0:04:33.880 --> 0:04:38.280
<v Speaker 1>in terms of people person people positions. We opened with

0:04:38.320 --> 0:04:42.480
<v Speaker 1>five offices. You opened what you opened with five officive offices,

0:04:42.520 --> 0:04:44.960
<v Speaker 1>which is where did you and started to cut you off?

0:04:44.960 --> 0:04:47.760
<v Speaker 1>It just this is really interesting to me because we

0:04:47.839 --> 0:04:49.760
<v Speaker 1>just started a brokerage. You know, I've been with the

0:04:49.800 --> 0:04:53.800
<v Speaker 1>same company for twelve years and throughout COVID and you know,

0:04:53.839 --> 0:04:55.680
<v Speaker 1>this year we did the same thing. We had a

0:04:55.680 --> 0:04:58.880
<v Speaker 1>big white board, we had this little office with sheets

0:04:58.920 --> 0:05:00.760
<v Speaker 1>of paper everywhere with the things we need to do

0:05:00.800 --> 0:05:03.120
<v Speaker 1>and all that. But starting a brokeradge is very, very different.

0:05:03.560 --> 0:05:05.920
<v Speaker 1>So what did you get the money together? Was a

0:05:06.000 --> 0:05:08.279
<v Speaker 1>personal money? Did you go and raise money to be

0:05:08.360 --> 0:05:11.120
<v Speaker 1>able to start a bank and to start lending. So

0:05:11.240 --> 0:05:14.039
<v Speaker 1>that's a great question. So we thought about should we

0:05:14.200 --> 0:05:17.240
<v Speaker 1>raise personal money or do we need a big backer

0:05:17.400 --> 0:05:19.560
<v Speaker 1>because if you start a bank, people are a little

0:05:19.560 --> 0:05:21.640
<v Speaker 1>bit afraid to put money in your bank. At the time,

0:05:21.640 --> 0:05:24.240
<v Speaker 1>the insured limit was a hundred dozen dollars. We wanted

0:05:24.279 --> 0:05:26.680
<v Speaker 1>businesses to bank with us, who generally have much more

0:05:26.680 --> 0:05:29.560
<v Speaker 1>than a hundred dozen dollars. In the bank, so we

0:05:29.640 --> 0:05:31.840
<v Speaker 1>got a big bank backer. At the time, I was

0:05:31.880 --> 0:05:34.599
<v Speaker 1>on the board of Bankapo Lim, which is the largest

0:05:34.600 --> 0:05:38.760
<v Speaker 1>bank in Israel, and we convinced them to invest forty

0:05:38.839 --> 0:05:42.279
<v Speaker 1>two and a half million dollars in our new bank.

0:05:42.800 --> 0:05:44.880
<v Speaker 1>We started out. First month we lost two and a

0:05:44.880 --> 0:05:49.119
<v Speaker 1>half million dollars, and twenty one months later we broke even.

0:05:49.600 --> 0:05:51.960
<v Speaker 1>We cut our lost every month. The first month we

0:05:52.000 --> 0:05:55.920
<v Speaker 1>made like two thousand dollars and we were so happy,

0:05:56.320 --> 0:06:00.120
<v Speaker 1>like we're making, you know, like this little bit of money.

0:06:00.160 --> 0:06:03.840
<v Speaker 1>But we were just deliriously thrilled. By month thirty four,

0:06:03.920 --> 0:06:07.560
<v Speaker 1>we went public. We've never done an acquisition in the

0:06:07.640 --> 0:06:09.840
<v Speaker 1>history of the bank as we sit here today, as

0:06:09.880 --> 0:06:12.920
<v Speaker 1>of last June, as of this past June thirty we

0:06:13.000 --> 0:06:16.960
<v Speaker 1>were sixty one billion dollar bank. And every single person

0:06:17.000 --> 0:06:20.040
<v Speaker 1>who has coming the door has opened an account with

0:06:20.120 --> 0:06:22.080
<v Speaker 1>us because they want to open an account with us.

0:06:22.240 --> 0:06:24.680
<v Speaker 1>We've done no acquisition, so we haven't. We haven't. It's

0:06:24.720 --> 0:06:27.640
<v Speaker 1>not like chemical bank got the got the clients from

0:06:27.680 --> 0:06:30.720
<v Speaker 1>Anny Hanny or Manufacturer's Hanover. You have to want to

0:06:30.839 --> 0:06:33.640
<v Speaker 1>join us. So at this point I think hypothesis that

0:06:33.680 --> 0:06:36.159
<v Speaker 1>I thought, which is there was a need for a smaller,

0:06:36.200 --> 0:06:39.080
<v Speaker 1>medium sized business bank in New York. I think the

0:06:39.120 --> 0:06:42.600
<v Speaker 1>tenantive conclusion is it's it's it was correct, But you're

0:06:42.600 --> 0:06:45.480
<v Speaker 1>not a retail bank. No, That's why most people haven't

0:06:45.480 --> 0:06:50.640
<v Speaker 1>heard of us, even though we're the biggest. We have them,

0:06:50.640 --> 0:06:53.560
<v Speaker 1>but they're on the twelfth floor, the eighteenth floor, you

0:06:53.600 --> 0:06:56.799
<v Speaker 1>won't even you you we have an office on Union Square,

0:06:56.920 --> 0:06:59.039
<v Speaker 1>you won't even know what's there because you have to

0:06:59.040 --> 0:07:01.240
<v Speaker 1>take an elevator up in. If you're a private business REPP,

0:07:01.279 --> 0:07:03.880
<v Speaker 1>you're doing it. We have an office south of you. Again,

0:07:03.960 --> 0:07:06.840
<v Speaker 1>you've probably walked by it a thousand times on Broadway,

0:07:06.880 --> 0:07:08.560
<v Speaker 1>but you're not going to get in an elevator, go

0:07:08.720 --> 0:07:12.160
<v Speaker 1>up to the twentieth flour and uh find our office.

0:07:12.240 --> 0:07:15.720
<v Speaker 1>We're not retail. Most of our clients who are retail

0:07:15.760 --> 0:07:18.920
<v Speaker 1>clients are owners of private businesses that they're already banked

0:07:18.920 --> 0:07:21.720
<v Speaker 1>with us, and so they're small businesses. Like, what's the

0:07:21.760 --> 0:07:24.880
<v Speaker 1>biggest type of client you have and what's the smallest type? Well,

0:07:25.080 --> 0:07:30.480
<v Speaker 1>our sweet spot is twenty five to employee firms. That's

0:07:30.480 --> 0:07:33.640
<v Speaker 1>our sweet spot. If you look, that's probably of our

0:07:33.680 --> 0:07:36.200
<v Speaker 1>clients we have bigger, we've smaller. We'd be happy to

0:07:36.240 --> 0:07:38.480
<v Speaker 1>bank you. You know, we're happy to bank anybody, but

0:07:40.800 --> 0:07:43.720
<v Speaker 1>that's our sweet spot, that's where we're best. How has

0:07:44.120 --> 0:07:47.920
<v Speaker 1>COVID been on the co founder of a bank. So

0:07:48.120 --> 0:07:53.120
<v Speaker 1>it was very strange that before Governor Cuomo wrote the

0:07:53.200 --> 0:07:55.560
<v Speaker 1>order of closing, essentially shutting New York, I got a

0:07:55.560 --> 0:07:58.680
<v Speaker 1>call from So I remember the day of a little

0:07:58.720 --> 0:08:01.000
<v Speaker 1>bit before because I got a call from the Deputy

0:08:02.440 --> 0:08:06.080
<v Speaker 1>Superintendent of Banking and in New York who said, this

0:08:06.160 --> 0:08:10.000
<v Speaker 1>is gonna come down, but don't forget your an essential service.

0:08:11.280 --> 0:08:15.120
<v Speaker 1>And it was very strange getting that call because I

0:08:15.200 --> 0:08:17.560
<v Speaker 1>knew we were an essential service. Money is important and

0:08:17.600 --> 0:08:20.040
<v Speaker 1>the transfer money is important. We're not a hospital, We're

0:08:20.040 --> 0:08:22.000
<v Speaker 1>not a thought. You know, we're not doctors. We're not

0:08:22.720 --> 0:08:26.360
<v Speaker 1>We're not We didn't I didn't conceptualize us in that way.

0:08:26.400 --> 0:08:31.440
<v Speaker 1>But then when the shutdown happened, I realized how essential

0:08:31.480 --> 0:08:36.520
<v Speaker 1>we were and they had we We're getting calls immediately.

0:08:36.720 --> 0:08:39.600
<v Speaker 1>We banked some hospitals in New York who immediately needed money.

0:08:39.640 --> 0:08:43.040
<v Speaker 1>The people were coming in who were who were serious,

0:08:43.320 --> 0:08:47.240
<v Speaker 1>having serious issues, and they needed to immediately have their

0:08:47.320 --> 0:08:50.280
<v Speaker 1>lines expanded. I mean, ultimately, the government, the federal government

0:08:50.320 --> 0:08:52.880
<v Speaker 1>gave the money and all worked out fine, but not

0:08:53.080 --> 0:08:56.880
<v Speaker 1>day one. We had all sorts of clients who had

0:08:56.920 --> 0:09:01.000
<v Speaker 1>their supply chains from China disrupted. So one a day

0:09:01.120 --> 0:09:04.840
<v Speaker 1>they had paid for materials or final product in most

0:09:04.840 --> 0:09:07.360
<v Speaker 1>places from China and that was gone. It was shut

0:09:07.400 --> 0:09:09.760
<v Speaker 1>off that those products weren't getting in. So immediately they

0:09:09.760 --> 0:09:12.280
<v Speaker 1>had to go and try to get alternative products by

0:09:12.320 --> 0:09:15.360
<v Speaker 1>it in the United States, by it somewhere where they

0:09:15.360 --> 0:09:17.800
<v Speaker 1>could get at it, where they could supply all of

0:09:17.840 --> 0:09:21.000
<v Speaker 1>those things. It erupted. I mean literally, I was working

0:09:21.000 --> 0:09:24.360
<v Speaker 1>twenty four by six. We had calls. We had a

0:09:24.440 --> 0:09:27.880
<v Speaker 1>daily call at nine at three and then a nine

0:09:27.920 --> 0:09:31.280
<v Speaker 1>pm at night among senior management because of just it

0:09:31.400 --> 0:09:34.960
<v Speaker 1>was like incoming from all directions. And then p p

0:09:35.040 --> 0:09:37.960
<v Speaker 1>P happened. Well at the time in between people you know,

0:09:38.240 --> 0:09:41.079
<v Speaker 1>non essential workers don't get to go to work. Essential

0:09:41.120 --> 0:09:43.520
<v Speaker 1>work stept to stay and then the city gets shut down,

0:09:43.640 --> 0:09:45.599
<v Speaker 1>the country gets shut down, and then P p P

0:09:46.280 --> 0:09:49.679
<v Speaker 1>was kind of like a month ish give or take.

0:09:49.920 --> 0:09:52.920
<v Speaker 1>Were you ever nervous about a like a run on

0:09:52.960 --> 0:09:55.120
<v Speaker 1>the bank where you nervous that everyone with the credit

0:09:55.160 --> 0:09:57.800
<v Speaker 1>line was going to come and just call for cash

0:09:57.880 --> 0:10:00.280
<v Speaker 1>because they were going to freak out. What do you

0:10:00.320 --> 0:10:03.200
<v Speaker 1>what do you do in that scenario when COVID was

0:10:03.280 --> 0:10:06.880
<v Speaker 1>just starting to be an emerging issue before the shutdown,

0:10:07.320 --> 0:10:11.920
<v Speaker 1>It's like February, you know, early February, we decided we

0:10:11.960 --> 0:10:14.360
<v Speaker 1>just want to have a ton of cash, so we

0:10:14.480 --> 0:10:18.560
<v Speaker 1>had we just had. We just kept in the federal

0:10:18.559 --> 0:10:22.040
<v Speaker 1>reserve essentially, which sounds like a lot of money. Three

0:10:22.040 --> 0:10:24.959
<v Speaker 1>billion dollars of cash at all times something like to

0:10:25.280 --> 0:10:30.240
<v Speaker 1>three kept our lines clean because we know it's possible

0:10:30.320 --> 0:10:32.599
<v Speaker 1>that people who are gonna gonna want to draw it

0:10:32.640 --> 0:10:34.880
<v Speaker 1>on cash. So we just wanted to be out there

0:10:35.520 --> 0:10:38.400
<v Speaker 1>so there was no issues, and we have stayed so liquid,

0:10:38.600 --> 0:10:40.800
<v Speaker 1>which is earning us nothing. I mean literally cash it

0:10:40.920 --> 0:10:43.800
<v Speaker 1>the feed is earning us nothing. Just sitting there. We

0:10:43.880 --> 0:10:45.840
<v Speaker 1>just felt we needed to be there, and thank thank

0:10:45.880 --> 0:10:48.599
<v Speaker 1>Heaven's thank God, we never needed it. P p P

0:10:48.840 --> 0:10:51.920
<v Speaker 1>was a totally different story that was there. There's gonna

0:10:51.960 --> 0:10:53.960
<v Speaker 1>be a movie made about it at some point, I think.

0:10:54.160 --> 0:10:56.959
<v Speaker 1>And how is signature involved in p PP are you

0:10:57.000 --> 0:10:59.440
<v Speaker 1>guys people came to you for it and you're handling

0:10:59.440 --> 0:11:03.040
<v Speaker 1>those PPP so as you as you learned just about

0:11:03.160 --> 0:11:05.240
<v Speaker 1>the majority of our clients are small and medium sized

0:11:05.280 --> 0:11:10.080
<v Speaker 1>businesses who all qualified. So essentially every single client of

0:11:10.160 --> 0:11:13.720
<v Speaker 1>the bank applied for p p P. What happens was

0:11:13.840 --> 0:11:17.640
<v Speaker 1>is we said it was overwhelming. I mean it was

0:11:17.679 --> 0:11:19.840
<v Speaker 1>truly everybody that it was discussed I think on like

0:11:19.920 --> 0:11:23.920
<v Speaker 1>March and by April three again it was like a

0:11:24.040 --> 0:11:29.480
<v Speaker 1>mushroom cloud. So we did is we we decided to

0:11:29.600 --> 0:11:33.960
<v Speaker 1>redeploy about twenty of all the employees of my colleagues,

0:11:34.000 --> 0:11:36.640
<v Speaker 1>all of our colleagues, into working on p p P.

0:11:36.840 --> 0:11:39.800
<v Speaker 1>So you might have been and you know, working as

0:11:39.920 --> 0:11:45.920
<v Speaker 1>a and why your transfers or client services or cash management.

0:11:46.240 --> 0:11:49.200
<v Speaker 1>We said, we're moving into p p P and we

0:11:49.320 --> 0:11:55.080
<v Speaker 1>had people working literally all night creating systems, taking the

0:11:55.160 --> 0:11:59.160
<v Speaker 1>applications so that we could get and I'm really I'm

0:11:59.320 --> 0:12:02.560
<v Speaker 1>so proud say this. We got every applicant, every compliant

0:12:02.600 --> 0:12:05.120
<v Speaker 1>application through. That was our motto, is that we wanted

0:12:05.120 --> 0:12:08.880
<v Speaker 1>to get everyone through and we did. And that's the

0:12:08.920 --> 0:12:14.400
<v Speaker 1>way you actually build quient loyalty is because people realized

0:12:14.440 --> 0:12:17.720
<v Speaker 1>I mean people were filling out applications and talking to

0:12:19.040 --> 0:12:21.160
<v Speaker 1>senior vice presidence in the bank at three am, I

0:12:21.160 --> 0:12:34.679
<v Speaker 1>mean I was up behind. People were nervous. How do you?

0:12:35.320 --> 0:12:38.880
<v Speaker 1>And this ties into your book which I have right here, um,

0:12:38.960 --> 0:12:42.120
<v Speaker 1>which is which is a lot to it? First of all,

0:12:42.160 --> 0:12:45.760
<v Speaker 1>it is five hundred pages easy reading. Though yeah, no

0:12:46.040 --> 0:12:48.040
<v Speaker 1>it looks good, but it is. I mean, this is

0:12:48.320 --> 0:12:51.240
<v Speaker 1>this is a good amount of book. And it seems

0:12:51.240 --> 0:12:53.520
<v Speaker 1>like you touched on a lot of different things. What

0:12:53.520 --> 0:12:56.920
<v Speaker 1>what pushed you to to you run a bank like

0:12:56.960 --> 0:12:59.640
<v Speaker 1>you run like a really like a big bank, have

0:12:59.679 --> 0:13:01.440
<v Speaker 1>a couple billion dollars at the fete so you can

0:13:01.480 --> 0:13:04.560
<v Speaker 1>have good liquidity, like that's sixty one billion in assets.

0:13:04.600 --> 0:13:05.920
<v Speaker 1>But then you sat around and you wrote a five

0:13:05.960 --> 0:13:10.280
<v Speaker 1>hundred page book for the betterment of mankind? Why would you?

0:13:10.280 --> 0:13:12.320
<v Speaker 1>Why did you do that? I think for most people

0:13:12.360 --> 0:13:14.880
<v Speaker 1>there's two important days. One when they're born, because then

0:13:14.880 --> 0:13:17.240
<v Speaker 1>they have a shot, and the second is when they

0:13:17.240 --> 0:13:19.760
<v Speaker 1>figure out why they're supposed to be here. For some

0:13:19.800 --> 0:13:22.079
<v Speaker 1>of us, there's multiple reasons why we're supposed to be

0:13:22.200 --> 0:13:24.760
<v Speaker 1>what we're supposed to do. And this book was actually

0:13:24.800 --> 0:13:26.920
<v Speaker 1>in me and I needed to get it out of

0:13:26.960 --> 0:13:31.120
<v Speaker 1>me because people would come to me. So I'm I'll

0:13:31.120 --> 0:13:34.040
<v Speaker 1>freely admit in New York I'm a believer. I believe

0:13:34.080 --> 0:13:37.080
<v Speaker 1>in God, and people know that in the bank, and

0:13:37.160 --> 0:13:39.680
<v Speaker 1>know that among clients, you know that among my friends,

0:13:39.720 --> 0:13:42.679
<v Speaker 1>and they would ask me things questions like, well, you

0:13:42.720 --> 0:13:44.959
<v Speaker 1>seem like a reasonable sort of guy, you actually built

0:13:45.000 --> 0:13:47.640
<v Speaker 1>this bank, And isn't God just like sort of Santa

0:13:47.640 --> 0:13:50.800
<v Speaker 1>Claus and the tooth Theory and the Easter Bunny. So

0:13:50.840 --> 0:13:53.920
<v Speaker 1>I started reading the new atheist books that all these

0:13:53.920 --> 0:13:57.640
<v Speaker 1>folks had read, Richard Hawkins, The God That Nations, Christop Richards,

0:13:57.720 --> 0:14:00.800
<v Speaker 1>Why God Poison Seven, Why God Isn't Great? Daniel Dennett

0:14:00.840 --> 0:14:03.280
<v Speaker 1>Letter to a Christian Nation, etcetera. And I looked for

0:14:03.320 --> 0:14:06.520
<v Speaker 1>a book that would respond to them, and I didn't

0:14:06.559 --> 0:14:11.600
<v Speaker 1>really find a good answer. So when nobody is doing something,

0:14:11.640 --> 0:14:13.640
<v Speaker 1>that's the time when I tried to act and I

0:14:13.679 --> 0:14:16.480
<v Speaker 1>started writing this book, and I'm so glad nobody told

0:14:16.480 --> 0:14:18.120
<v Speaker 1>me it would take five years from me to write

0:14:18.160 --> 0:14:21.200
<v Speaker 1>this pose. I would never done it, but I started,

0:14:21.200 --> 0:14:24.080
<v Speaker 1>and I'm a persistent sort of you know, dogged fellow.

0:14:24.760 --> 0:14:27.320
<v Speaker 1>So once I started and I had the bone, you know,

0:14:27.400 --> 0:14:30.480
<v Speaker 1>I wasn't gonna let go. And so it took five years.

0:14:30.600 --> 0:14:32.960
<v Speaker 1>When did you We're getting a little off topic, but

0:14:33.240 --> 0:14:36.880
<v Speaker 1>it's curious to me, when did you know that you

0:14:36.960 --> 0:14:39.440
<v Speaker 1>believed in God. I gotta give you a little bit

0:14:39.440 --> 0:14:42.280
<v Speaker 1>of backstory. My father is a holocustomer. It was a

0:14:42.320 --> 0:14:46.640
<v Speaker 1>holocoustomer be passed away. My father was thirteen years old

0:14:46.680 --> 0:14:50.520
<v Speaker 1>and specs on Lithuania when the Nazis marched in and

0:14:50.560 --> 0:14:55.160
<v Speaker 1>they murdered his father, his brothers, his aunts, his uncle's,

0:14:55.160 --> 0:14:57.920
<v Speaker 1>his cousins. His mother had already died in childbirth giving

0:14:57.960 --> 0:15:02.240
<v Speaker 1>birth to my his brother, and he was taken for

0:15:02.320 --> 0:15:06.360
<v Speaker 1>slave labor and he was liberated from Doco. He was

0:15:06.480 --> 0:15:11.120
<v Speaker 1>less than seventy pounds. He was prior days weeks, certainly

0:15:11.120 --> 0:15:14.760
<v Speaker 1>not months away from death. And he made it to Chicago.

0:15:15.080 --> 0:15:17.720
<v Speaker 1>It's a long story, we don't He made it to Chicago.

0:15:17.800 --> 0:15:21.240
<v Speaker 1>He got married at his son, and my father had

0:15:21.280 --> 0:15:23.880
<v Speaker 1>this very interesting belief that that in a way, that's

0:15:24.000 --> 0:15:26.480
<v Speaker 1>the back story to this book, is that he knew

0:15:26.520 --> 0:15:30.480
<v Speaker 1>there was God because had this cup with an S

0:15:31.000 --> 0:15:35.840
<v Speaker 1>been not here but six inches over there, my father

0:15:35.840 --> 0:15:38.440
<v Speaker 1>would have been dead. Had my father been standing one

0:15:38.480 --> 0:15:41.960
<v Speaker 1>position forward, one position behind, one position back, or one

0:15:42.000 --> 0:15:44.200
<v Speaker 1>position for it, he would have been murdered. There was

0:15:44.320 --> 0:15:47.640
<v Speaker 1>so many little things that were so amazing that they

0:15:47.640 --> 0:15:50.280
<v Speaker 1>were so different, he'd be dead, that he knew in

0:15:50.320 --> 0:15:52.640
<v Speaker 1>his heart of hearts that there was a God who

0:15:52.680 --> 0:15:56.160
<v Speaker 1>got him to Chicago. On the other hand, he was

0:15:56.200 --> 0:16:00.720
<v Speaker 1>angry at God because he survived. But what about his

0:16:00.760 --> 0:16:04.880
<v Speaker 1>father who he who has murdered, you know, a few

0:16:04.920 --> 0:16:07.120
<v Speaker 1>feet away from him, and his and again all of

0:16:07.120 --> 0:16:10.560
<v Speaker 1>his family. So he had this relationship with God that

0:16:11.080 --> 0:16:14.120
<v Speaker 1>clearly I you know, inherited some of the try I

0:16:14.120 --> 0:16:15.840
<v Speaker 1>don't want to call it trauma, but some of this

0:16:16.040 --> 0:16:18.240
<v Speaker 1>questioning is how can we believe in a God when

0:16:18.240 --> 0:16:20.640
<v Speaker 1>things like the Holocaust happen? What a good God allowed

0:16:20.680 --> 0:16:23.200
<v Speaker 1>at it? But on the other hand, that's evil for people.

0:16:23.280 --> 0:16:26.000
<v Speaker 1>So I've been struggling with this all my life and

0:16:26.040 --> 0:16:28.560
<v Speaker 1>that's why it's spilled out into this book, trying to

0:16:28.640 --> 0:16:32.480
<v Speaker 1>understand that problem because to my mind, to be a nonbeliever,

0:16:32.800 --> 0:16:34.960
<v Speaker 1>there's a lot of questions to be answered. But to

0:16:35.000 --> 0:16:38.360
<v Speaker 1>be a believer, the hardest question is how can a

0:16:38.400 --> 0:16:43.120
<v Speaker 1>good God let things like the Holocaust, the rumand and genocide.

0:16:43.160 --> 0:16:44.960
<v Speaker 1>I mean, I can go on and on happen, and

0:16:45.000 --> 0:16:49.080
<v Speaker 1>that's a hard question. It is I think free will exists.

0:16:49.320 --> 0:16:51.040
<v Speaker 1>Were you religious when you were growing up? Or is

0:16:51.080 --> 0:16:53.600
<v Speaker 1>this something you came into later, something like my father

0:16:53.760 --> 0:16:55.680
<v Speaker 1>had this belief of God. He was so we went

0:16:55.720 --> 0:16:59.360
<v Speaker 1>to synagogue. But during services, he and I noticed this

0:16:59.480 --> 0:17:02.720
<v Speaker 1>among other or Holocaust survivors. During services, they would chat

0:17:03.040 --> 0:17:05.440
<v Speaker 1>when the rabbi gave his sermon, they would doze off.

0:17:05.640 --> 0:17:07.720
<v Speaker 1>Afterward they would go and have a look high and

0:17:07.840 --> 0:17:11.280
<v Speaker 1>you know, have a little afterward. But he made sure

0:17:11.320 --> 0:17:13.560
<v Speaker 1>they all made sure their sons and daughters were barned

0:17:13.600 --> 0:17:16.880
<v Speaker 1>by Mittzved. So he felt it was important have a connection.

0:17:16.960 --> 0:17:19.040
<v Speaker 1>But he was so angry at God. He couldn't actually

0:17:19.119 --> 0:17:22.920
<v Speaker 1>pray so easily because he was giving God the silent treatment.

0:17:22.920 --> 0:17:24.880
<v Speaker 1>And I think God got it, you know, I think

0:17:24.920 --> 0:17:27.159
<v Speaker 1>God gets that. Yeah, my father had some things to

0:17:27.200 --> 0:17:30.720
<v Speaker 1>be angry about. And but I will say this the

0:17:30.760 --> 0:17:33.399
<v Speaker 1>one thing I've also learned and and one thing I

0:17:33.440 --> 0:17:36.080
<v Speaker 1>tried to do. In particularly section five of my book

0:17:36.640 --> 0:17:39.800
<v Speaker 1>is explained how to read the Bible, because just being

0:17:39.840 --> 0:17:44.240
<v Speaker 1>given the King James version is really tough. But if

0:17:44.280 --> 0:17:47.560
<v Speaker 1>you read stories where Judah is willing to become a

0:17:47.640 --> 0:17:50.280
<v Speaker 1>slave so that his brother can be freed, where Esther

0:17:50.720 --> 0:17:54.440
<v Speaker 1>has to convince the king to save the Jews and

0:17:54.600 --> 0:17:58.120
<v Speaker 1>takes on basically the risk of her life to do so,

0:17:58.320 --> 0:18:02.720
<v Speaker 1>all sorts of stories of heroism of what what is

0:18:02.760 --> 0:18:04.800
<v Speaker 1>really going on in the Bible? What is really being

0:18:04.840 --> 0:18:07.080
<v Speaker 1>tried to convey? It such an ancient book that we

0:18:07.119 --> 0:18:09.600
<v Speaker 1>need a little bit of background to to to really

0:18:09.800 --> 0:18:12.480
<v Speaker 1>engage with it. So I find sort of the less

0:18:12.520 --> 0:18:14.919
<v Speaker 1>people know about the Bible, the less they like it,

0:18:15.080 --> 0:18:19.320
<v Speaker 1>and when you give them some introduction to it, they

0:18:19.400 --> 0:18:22.320
<v Speaker 1>really recognize what a rich book. No wonder this has

0:18:22.359 --> 0:18:25.159
<v Speaker 1>been around for three thousand years, because before the Bible

0:18:25.240 --> 0:18:27.080
<v Speaker 1>things were pretty bad. You know, is the god king

0:18:27.119 --> 0:18:30.679
<v Speaker 1>Pharaoh who could chop off anybody's head, and he was

0:18:30.720 --> 0:18:33.240
<v Speaker 1>the decider of whether you were good you were bad,

0:18:33.320 --> 0:18:35.920
<v Speaker 1>and he was the conduit for the real God raw

0:18:36.080 --> 0:18:37.959
<v Speaker 1>or whoever it was at the time. And the thing

0:18:38.119 --> 0:18:41.240
<v Speaker 1>people have forgotten, And this is one of the one

0:18:41.280 --> 0:18:44.679
<v Speaker 1>of the things I try to explain, is it the

0:18:44.720 --> 0:18:49.240
<v Speaker 1>whole twentieth century was a catalog of God King pharaohs

0:18:50.040 --> 0:18:53.479
<v Speaker 1>style and Mao Pulpat. The Assad family, the Kim family,

0:18:53.560 --> 0:18:59.399
<v Speaker 1>Hitler used the same tropes as Pharaoh doesn't change, parades, myths, theater,

0:19:00.000 --> 0:19:03.879
<v Speaker 1>all of course backed up by secret informers and powerful armies,

0:19:04.040 --> 0:19:07.200
<v Speaker 1>and because they were, they established themselves as king. That's

0:19:07.200 --> 0:19:09.960
<v Speaker 1>why as God king. That's why Stalin had his his

0:19:10.040 --> 0:19:13.520
<v Speaker 1>image put by the Soviet Space Agency into space. And

0:19:13.520 --> 0:19:15.560
<v Speaker 1>it's not just at a macro level, it's at the

0:19:15.640 --> 0:19:18.680
<v Speaker 1>level of our intimate encounters. So how did Kevin Spacey

0:19:18.920 --> 0:19:22.919
<v Speaker 1>and Harvey Weinstein and Matt Lauer and Charlie Rose and

0:19:23.000 --> 0:19:25.359
<v Speaker 1>unfortunately that there's a very long list. How do they

0:19:25.359 --> 0:19:27.320
<v Speaker 1>get away with what they got away with? Well, they

0:19:27.320 --> 0:19:33.320
<v Speaker 1>set themselves up in their industries as idols, unquestioned and unquestionable,

0:19:33.480 --> 0:19:36.080
<v Speaker 1>just like Pharaoh. What Charlie Rose said was the truth,

0:19:36.119 --> 0:19:39.359
<v Speaker 1>that CBS, what Harvey Weinstein said was the truth. And

0:19:39.400 --> 0:19:41.480
<v Speaker 1>in the same way that the god king Pharaoh could

0:19:41.480 --> 0:19:45.000
<v Speaker 1>decide if you live or die, Harvey Weinstein, based on

0:19:45.040 --> 0:19:47.280
<v Speaker 1>his whim, could decide if your career was gonna work

0:19:47.320 --> 0:19:48.919
<v Speaker 1>and if it wasn't gonna work. And it's hard to

0:19:48.960 --> 0:19:52.399
<v Speaker 1>stand up tight doltry, but thankfully people did. Thankfully they

0:19:52.440 --> 0:19:54.119
<v Speaker 1>have in the past and they and that's what the

0:19:54.119 --> 0:19:57.080
<v Speaker 1>Bible tries to explain. And that's why in the middle

0:19:57.160 --> 0:20:00.480
<v Speaker 1>of banking, I thought, I gotta try to take my

0:20:00.560 --> 0:20:03.400
<v Speaker 1>shot to explain this How does religion then play back

0:20:03.480 --> 0:20:06.360
<v Speaker 1>into into the bank. You've just written a five hundred

0:20:06.400 --> 0:20:10.159
<v Speaker 1>page book called in Good Faith, Questioning Religion and Atheism?

0:20:10.240 --> 0:20:14.679
<v Speaker 1>Do you bring religion and faith into signature bank? So

0:20:14.840 --> 0:20:17.520
<v Speaker 1>here's how I do do that, and we do it.

0:20:17.640 --> 0:20:20.760
<v Speaker 1>Two things. First, I believe that the golden rule comes

0:20:20.760 --> 0:20:22.879
<v Speaker 1>from the Bible. Don't do one to others what you

0:20:22.880 --> 0:20:25.080
<v Speaker 1>wouldn't want on them too yourself. So when p p

0:20:25.200 --> 0:20:28.719
<v Speaker 1>P happened, we immediately knew some of the mega banks

0:20:28.840 --> 0:20:32.119
<v Speaker 1>were prioritizing clients. If you were bigger, if you were

0:20:32.119 --> 0:20:34.040
<v Speaker 1>in the private bank, if you were this, if you

0:20:34.080 --> 0:20:36.200
<v Speaker 1>were there, we'll take care of you. We had this

0:20:36.280 --> 0:20:38.639
<v Speaker 1>sing and I sort of hinted it this before. No

0:20:39.160 --> 0:20:45.160
<v Speaker 1>compliant client left behind, So we moved everybody from the bank.

0:20:45.240 --> 0:20:48.080
<v Speaker 1>We stayed up all night. I was up, even myself.

0:20:48.440 --> 0:20:50.800
<v Speaker 1>You know, I couldn't. I wasn't even that productive in

0:20:50.800 --> 0:20:52.199
<v Speaker 1>the middle of night. But we were up in the

0:20:52.200 --> 0:20:54.000
<v Speaker 1>middle of night. If you looked at my emails from

0:20:54.040 --> 0:20:56.280
<v Speaker 1>two to five am, you wouldn't know was two to

0:20:56.320 --> 0:20:59.880
<v Speaker 1>five pm. We said everybody, if they needed twenty five

0:21:00.040 --> 0:21:02.920
<v Speaker 1>thousand dollar loan, they're gonna get the same attention as

0:21:03.000 --> 0:21:06.160
<v Speaker 1>the company that needs a nine million dollar loan. So

0:21:06.240 --> 0:21:09.320
<v Speaker 1>it's the golden rule. And in our we have, like

0:21:09.440 --> 0:21:12.080
<v Speaker 1>every bank. Well, you're you're familiar from your father and

0:21:12.080 --> 0:21:15.280
<v Speaker 1>your brother a standards of conduct, so it's gate you

0:21:15.359 --> 0:21:17.280
<v Speaker 1>can't see it. But I'm I'm holding up man. It's

0:21:17.320 --> 0:21:19.479
<v Speaker 1>like a half an inch thick, right. I looked at

0:21:19.480 --> 0:21:23.359
<v Speaker 1>this and I said, you know what, let's change it

0:21:23.520 --> 0:21:26.960
<v Speaker 1>so that people get this. So the first paragraph says,

0:21:27.040 --> 0:21:29.800
<v Speaker 1>this is a very long standards of conduct. You're gonna

0:21:29.800 --> 0:21:31.959
<v Speaker 1>have to read it because you're required to do so

0:21:32.040 --> 0:21:34.320
<v Speaker 1>by bank regulation. But if you do one thing, you're

0:21:34.320 --> 0:21:36.760
<v Speaker 1>gonna keep yourself out of trouble and and the bank

0:21:36.760 --> 0:21:44.160
<v Speaker 1>out of trouble. Don't treat any colleague, client, vendor, counter party,

0:21:44.280 --> 0:21:47.760
<v Speaker 1>or anybody you come into contact with within your role

0:21:47.800 --> 0:21:49.640
<v Speaker 1>in the bank other than the way you would want

0:21:49.640 --> 0:21:52.679
<v Speaker 1>to be treated. The rest is the commentary of the

0:21:52.680 --> 0:21:55.600
<v Speaker 1>next fifty year, seventy five pages. You got to read

0:21:55.640 --> 0:21:57.320
<v Speaker 1>it and sign it. But if you just do that,

0:21:57.840 --> 0:22:00.320
<v Speaker 1>you're gonna be okay. And we're gonna be okay. It's

0:22:00.359 --> 0:22:02.159
<v Speaker 1>not that we don't turn down loans. We turned on

0:22:02.240 --> 0:22:03.800
<v Speaker 1>plenty of loans but we do it in a way

0:22:03.920 --> 0:22:08.400
<v Speaker 1>which is humane. We tried very hard not to treat anybody,

0:22:08.400 --> 0:22:10.880
<v Speaker 1>not to mislead anybody, not to do anything that other

0:22:10.920 --> 0:22:14.080
<v Speaker 1>people wouldn't expect. The answer to their the answer to

0:22:14.080 --> 0:22:16.240
<v Speaker 1>every question isn't gonna be yes. But they want to

0:22:16.280 --> 0:22:17.920
<v Speaker 1>be treated like a human being. They don't want to

0:22:17.920 --> 0:22:21.560
<v Speaker 1>be treated like a dust rag. And that's the way

0:22:21.600 --> 0:22:26.280
<v Speaker 1>that I try to bring my faith into the bank.

0:22:26.320 --> 0:22:28.520
<v Speaker 1>And that's not to say that people who don't, who

0:22:28.520 --> 0:22:31.280
<v Speaker 1>aren't believers, can't do the same thing, because anybody who

0:22:31.280 --> 0:22:35.159
<v Speaker 1>believes in the Golden Rule I can make common cause with.

0:22:35.400 --> 0:22:37.520
<v Speaker 1>I think they can be moral. But I think the

0:22:37.840 --> 0:22:43.560
<v Speaker 1>essence of idolatry is essentially and self deification is saying

0:22:43.920 --> 0:22:46.480
<v Speaker 1>I'm a little more important than the other person. That's

0:22:46.560 --> 0:22:49.200
<v Speaker 1>clearly what Charlie Rose and may allow and Harvey wants.

0:22:49.240 --> 0:22:52.159
<v Speaker 1>And I can do stuff to other people that I

0:22:52.200 --> 0:22:55.000
<v Speaker 1>wouldn't want done into myself. And of course Stalin and

0:22:55.040 --> 0:22:58.639
<v Speaker 1>all those other people, the world leaders who killed millions,

0:22:58.760 --> 0:23:01.640
<v Speaker 1>wouldn't have wanted what they it done to them. And

0:23:01.720 --> 0:23:07.240
<v Speaker 1>so I think there's a real essence there, and hopefully

0:23:07.320 --> 0:23:09.800
<v Speaker 1>that comes through. Hopefully that comes through I mean, I

0:23:09.840 --> 0:23:13.200
<v Speaker 1>will say this too, when when we had we unfortunately

0:23:13.240 --> 0:23:15.840
<v Speaker 1>had a number of people stricken with COVID in the bank,

0:23:16.119 --> 0:23:21.680
<v Speaker 1>and I called everyone personally because you you just that's

0:23:21.680 --> 0:23:23.600
<v Speaker 1>the time you need to do things like that, you

0:23:23.640 --> 0:23:25.920
<v Speaker 1>need to call It was if they were senior vice

0:23:25.920 --> 0:23:29.280
<v Speaker 1>president or teller. I tried to reach them at home,

0:23:30.320 --> 0:23:33.960
<v Speaker 1>and I don't know that it helped them, but they

0:23:33.960 --> 0:23:38.160
<v Speaker 1>at least knew that they were as important as anybody else.

0:23:46.200 --> 0:23:51.280
<v Speaker 1>How did you keep your level of confidence in you know,

0:23:51.320 --> 0:23:53.520
<v Speaker 1>your ability to get all of this done and take

0:23:53.560 --> 0:23:55.320
<v Speaker 1>care of your staff and take care of your people

0:23:55.359 --> 0:23:59.679
<v Speaker 1>and manage your assets when going through a complete market

0:23:59.680 --> 0:24:01.639
<v Speaker 1>res at like at the end of March right and

0:24:01.720 --> 0:24:04.560
<v Speaker 1>the daw was selling off ten thousand points. Everyone's freaking out.

0:24:04.560 --> 0:24:06.880
<v Speaker 1>There is no PPP yet, there's talks of it, it's

0:24:06.880 --> 0:24:10.400
<v Speaker 1>not getting approved. Was there a moment of being scared

0:24:10.440 --> 0:24:13.200
<v Speaker 1>at that time? And would you compare it at all

0:24:13.240 --> 0:24:15.760
<v Speaker 1>to when you started, like in two thousand one, because

0:24:15.760 --> 0:24:17.719
<v Speaker 1>two thousand one was also very tumultuous here, I mean

0:24:17.760 --> 0:24:20.840
<v Speaker 1>you started this bank, I meanine eleven, if you had

0:24:20.880 --> 0:24:23.600
<v Speaker 1>told me that the world Trade centers will be felt,

0:24:23.880 --> 0:24:26.680
<v Speaker 1>that interest rates would go from six and a half

0:24:26.760 --> 0:24:29.359
<v Speaker 1>or six and a quarter percent when we open to

0:24:29.520 --> 0:24:32.119
<v Speaker 1>one percent, which is what happened, and we would go

0:24:32.200 --> 0:24:35.800
<v Speaker 1>through the worst recession we had gone through ever in

0:24:35.840 --> 0:24:38.520
<v Speaker 1>New York. It's was much much worse than two thousand

0:24:38.680 --> 0:24:41.040
<v Speaker 1>one than in two eight here in New York. I

0:24:41.080 --> 0:24:43.439
<v Speaker 1>don't know. I might have had second thoughts personally, but

0:24:43.840 --> 0:24:46.879
<v Speaker 1>I will say this, it was a continuing emergency when

0:24:46.920 --> 0:24:49.840
<v Speaker 1>we opened the bank, and I really felt like it

0:24:49.920 --> 0:24:54.560
<v Speaker 1>was a continuing emergency, and I was so focused and

0:24:54.680 --> 0:24:56.640
<v Speaker 1>in the flow of what needed to be done. Think,

0:24:56.880 --> 0:24:59.359
<v Speaker 1>you know, frankly, to try to put one spot in

0:24:59.400 --> 0:25:01.360
<v Speaker 1>front of the odd there as was the whole management

0:25:01.359 --> 0:25:04.320
<v Speaker 1>team that it helped us get through it. Had we

0:25:04.440 --> 0:25:06.840
<v Speaker 1>sat back and taken into you know, a lot of

0:25:06.880 --> 0:25:09.159
<v Speaker 1>deep breasts and panicked, that would have been bad. So

0:25:09.240 --> 0:25:12.000
<v Speaker 1>we didn't. We thankfully didn't do that. But there were

0:25:12.040 --> 0:25:14.480
<v Speaker 1>plenty of opportunities to panic just because of the state

0:25:14.480 --> 0:25:16.440
<v Speaker 1>of the world. Do you think for your level of

0:25:16.440 --> 0:25:20.080
<v Speaker 1>focus is what helped you, uh, stay confidence? You know,

0:25:20.160 --> 0:25:22.760
<v Speaker 1>A big part of you know, what we do as

0:25:23.000 --> 0:25:26.800
<v Speaker 1>brokers and salespeople and entrepreneurs and part of this podcast,

0:25:26.920 --> 0:25:29.719
<v Speaker 1>right and it's called big money energy because I in

0:25:29.800 --> 0:25:31.800
<v Speaker 1>my head when I was young in New York with

0:25:31.840 --> 0:25:33.320
<v Speaker 1>no money and I was trying to figure out what

0:25:33.320 --> 0:25:36.000
<v Speaker 1>to do, and it was figure it out or move home.

0:25:36.600 --> 0:25:39.320
<v Speaker 1>A big difference that I saw was the people who

0:25:39.359 --> 0:25:42.359
<v Speaker 1>were successful and who were making it. They were very focused,

0:25:42.400 --> 0:25:44.920
<v Speaker 1>almost like they had blinders on one foot in front

0:25:44.920 --> 0:25:47.200
<v Speaker 1>of the other, like you just said. And they had

0:25:47.359 --> 0:25:49.679
<v Speaker 1>they had a level of confidence to them even if

0:25:49.720 --> 0:25:53.120
<v Speaker 1>they were completely if they had no confidence. And so

0:25:53.200 --> 0:25:57.600
<v Speaker 1>I'm thinking about you starting a bank nine eleven happens, right,

0:25:57.680 --> 0:26:00.399
<v Speaker 1>and then you've got interest, rateths tank and then New

0:26:00.440 --> 0:26:03.199
<v Speaker 1>York slowly comes back, and then Lehman falls, and then

0:26:03.240 --> 0:26:05.520
<v Speaker 1>you go through the Great Recession and then everything's kind

0:26:05.520 --> 0:26:08.360
<v Speaker 1>of okay, and then a few years later then COVID happens.

0:26:08.560 --> 0:26:10.480
<v Speaker 1>You seem to me like you have some you have

0:26:10.520 --> 0:26:14.479
<v Speaker 1>an unshakable confidence, uh as well as a strong energy

0:26:14.600 --> 0:26:16.080
<v Speaker 1>to you. And I could help in your book, which

0:26:16.080 --> 0:26:18.200
<v Speaker 1>is also why I wanted you to come here, and

0:26:18.240 --> 0:26:20.520
<v Speaker 1>you know, we meet and and you know, tell your

0:26:20.520 --> 0:26:24.200
<v Speaker 1>story for all the listeners. Um, but how did do

0:26:24.320 --> 0:26:26.640
<v Speaker 1>were you born that way? How did you get there?

0:26:26.960 --> 0:26:29.119
<v Speaker 1>How did you how did you convince yourself to do

0:26:29.160 --> 0:26:31.600
<v Speaker 1>these things that you've done and get through these three

0:26:32.000 --> 0:26:35.800
<v Speaker 1>very difficult times in New York and in banking well,

0:26:35.800 --> 0:26:39.720
<v Speaker 1>first of all, and I and my father may his

0:26:39.880 --> 0:26:43.640
<v Speaker 1>memories a blessing to me. He modeled resilience. I mean,

0:26:44.040 --> 0:26:47.159
<v Speaker 1>there's nobody he was. He was next to death and

0:26:47.280 --> 0:26:49.879
<v Speaker 1>came back and built a life. So he had he

0:26:50.000 --> 0:26:53.600
<v Speaker 1>did something which was I was growing up. If ever

0:26:53.720 --> 0:26:57.919
<v Speaker 1>I would complain, and I would occasionally I'd complained, complain

0:26:57.960 --> 0:26:59.960
<v Speaker 1>about this, that or the other thing. He looked at

0:27:00.000 --> 0:27:03.720
<v Speaker 1>me and he'd say, it's not the concentration camps. So

0:27:04.000 --> 0:27:07.679
<v Speaker 1>that that sort of set the standard where okay, you

0:27:07.720 --> 0:27:10.560
<v Speaker 1>know I can I will have to get on from

0:27:10.600 --> 0:27:14.000
<v Speaker 1>this because this is clearly not this is clearly overcomable.

0:27:14.320 --> 0:27:17.119
<v Speaker 1>I will say this. I do look at these strain

0:27:17.240 --> 0:27:20.800
<v Speaker 1>at downturns as an opportunity. So when we opened the bank,

0:27:20.960 --> 0:27:23.600
<v Speaker 1>we had a little party for everybody who started the

0:27:23.640 --> 0:27:27.080
<v Speaker 1>bank with us, and I got up and spoke and

0:27:27.119 --> 0:27:29.000
<v Speaker 1>I gave a raw run. This just came out of

0:27:29.000 --> 0:27:32.720
<v Speaker 1>my extemporaneously. I said, when my goal is that in

0:27:32.840 --> 0:27:34.960
<v Speaker 1>five years we're gonna be a five billion dollar bank,

0:27:35.000 --> 0:27:37.600
<v Speaker 1>and in ten years, we're gonna be a ten billion

0:27:37.640 --> 0:27:39.920
<v Speaker 1>dollar bank. And of course that that meant we would

0:27:39.920 --> 0:27:42.280
<v Speaker 1>be even growing slower in the second parts. But it didn't.

0:27:42.560 --> 0:27:45.480
<v Speaker 1>That's what I said. Fast forward five years where three

0:27:45.480 --> 0:27:48.160
<v Speaker 1>point eight billion dollar banks. So we hadn't hit our goal.

0:27:48.440 --> 0:27:53.320
<v Speaker 1>But then during the Great Financial Crisis, we had been

0:27:53.359 --> 0:27:56.760
<v Speaker 1>doing the right things. We had stayed conservative, and we

0:27:56.800 --> 0:27:59.240
<v Speaker 1>grew from three point it we grew to be a

0:27:59.320 --> 0:28:02.719
<v Speaker 1>fourteen pint eight billion dollar bank by two thousand eleven.

0:28:02.720 --> 0:28:05.760
<v Speaker 1>May first, two thousand eleven, in the worst time, we

0:28:05.800 --> 0:28:09.280
<v Speaker 1>had grown eleven billion dollars in that second. In that

0:28:09.359 --> 0:28:12.399
<v Speaker 1>second from three point eight to fourteen pointing. Because you

0:28:12.520 --> 0:28:15.399
<v Speaker 1>made yourself the choice. We made ourselves a choice. So

0:28:15.600 --> 0:28:19.159
<v Speaker 1>fast forward to what happened. Now. December thirty one of

0:28:19.320 --> 0:28:22.160
<v Speaker 1>two thousand nineteen, we were forty nine billion dollar bank

0:28:22.200 --> 0:28:26.440
<v Speaker 1>and we were really proud of that. June we were

0:28:26.520 --> 0:28:31.119
<v Speaker 1>sixty one billion dollar bank. And the reason is it

0:28:31.200 --> 0:28:34.320
<v Speaker 1>because because we had done p P P. Because people

0:28:34.760 --> 0:28:36.159
<v Speaker 1>I have to tell you, I've been never to go

0:28:36.280 --> 0:28:39.680
<v Speaker 1>to business come in so fast is after p P.

0:28:39.840 --> 0:28:43.400
<v Speaker 1>Because A the people we got loans for said I

0:28:43.480 --> 0:28:45.480
<v Speaker 1>got to move the rest of my accounts here be

0:28:46.480 --> 0:28:49.640
<v Speaker 1>they heard about it and so people would start coming

0:28:49.640 --> 0:28:53.440
<v Speaker 1>to us. We have never opened as many accounts as

0:28:53.440 --> 0:28:56.640
<v Speaker 1>we did when we started. The pacers. Just ridiculous because

0:28:57.320 --> 0:29:00.360
<v Speaker 1>during these sorts of times got to be and people

0:29:00.360 --> 0:29:03.800
<v Speaker 1>were calling me at all hours. And in customer service, yes,

0:29:04.040 --> 0:29:06.080
<v Speaker 1>client service, we we actually have a term. We don't

0:29:06.080 --> 0:29:08.960
<v Speaker 1>actually call anybody a customer. We we say everybody's a client.

0:29:09.000 --> 0:29:11.640
<v Speaker 1>We want to promote the phrase when I when we

0:29:11.680 --> 0:29:14.400
<v Speaker 1>reached out to you, that this is called big money energy.

0:29:14.480 --> 0:29:16.200
<v Speaker 1>What did you think? What does that phrase mean to you?

0:29:16.280 --> 0:29:18.920
<v Speaker 1>That big green phrase right behind my head. Look, I

0:29:19.000 --> 0:29:22.440
<v Speaker 1>personally don't idol size money. I think that what's important

0:29:22.480 --> 0:29:24.800
<v Speaker 1>about money is what it can accomplish. And I think

0:29:24.920 --> 0:29:29.360
<v Speaker 1>having money so that you can do good that's what

0:29:29.480 --> 0:29:33.080
<v Speaker 1>gives me energy. That's what Otherwise I could just hang

0:29:33.080 --> 0:29:36.240
<v Speaker 1>out and have pina coladas. I mean, you know, thank God,

0:29:37.080 --> 0:29:38.720
<v Speaker 1>but I don't want to do that. I want to

0:29:38.760 --> 0:29:41.040
<v Speaker 1>do more. And that gives you the energy and the

0:29:41.080 --> 0:29:43.960
<v Speaker 1>power to do more, and to do more philanthropically, to

0:29:44.040 --> 0:29:46.520
<v Speaker 1>do more in all sorts of different ways. That it's

0:29:46.800 --> 0:29:49.680
<v Speaker 1>it's do good energy. What would you tell your your

0:29:49.680 --> 0:29:52.320
<v Speaker 1>twenty year old self. If you go back in time

0:29:52.360 --> 0:29:54.680
<v Speaker 1>and talk to you at twenty, always make sure to

0:29:54.720 --> 0:29:57.320
<v Speaker 1>treat people right. I mean, there were a few times

0:29:57.320 --> 0:30:02.080
<v Speaker 1>when I wish I had taken a deep breath and said,

0:30:02.880 --> 0:30:04.959
<v Speaker 1>let me look at it from the other person's perspective

0:30:05.080 --> 0:30:08.440
<v Speaker 1>and not reacted in the same way I would have.

0:30:08.560 --> 0:30:11.280
<v Speaker 1>I definitely wish I would have done that a few times.

0:30:12.400 --> 0:30:15.000
<v Speaker 1>And that's my big regret. I did it a few

0:30:15.000 --> 0:30:19.440
<v Speaker 1>times where I just I did put myself first in

0:30:19.880 --> 0:30:23.360
<v Speaker 1>terms of relationships or others with folks, and I regret

0:30:23.400 --> 0:30:25.760
<v Speaker 1>that deeply, and I would tell everybody do It's that

0:30:25.840 --> 0:30:28.240
<v Speaker 1>golden rule. I had it in mind, but I didn't

0:30:28.320 --> 0:30:31.080
<v Speaker 1>really abide by it every every time I should have.

0:30:31.280 --> 0:30:32.760
<v Speaker 1>Do you mind if I hit you with some random

0:30:32.800 --> 0:30:36.280
<v Speaker 1>personal questions, go for it. What's your favorite movie? Oh?

0:30:36.360 --> 0:30:42.520
<v Speaker 1>The Castle? It's an Australian movie. Every single one just

0:30:42.800 --> 0:30:45.600
<v Speaker 1>so great. I mean, there's not one line in it

0:30:46.160 --> 0:30:49.320
<v Speaker 1>I don't I don't remember. Actually, nobody's your favorite movie.

0:30:49.320 --> 0:30:51.960
<v Speaker 1>It's my favorite movie, but nobody big and nobody that

0:30:52.000 --> 0:30:53.400
<v Speaker 1>you would know. But it's what you can get it

0:30:53.400 --> 0:30:57.280
<v Speaker 1>on Netflix or wherever. It's a great movie. What's your

0:30:57.320 --> 0:31:02.080
<v Speaker 1>favorite quote clearly, um, don't treat anyone else the way

0:31:02.120 --> 0:31:04.800
<v Speaker 1>you wouldn't bother to be treated yourself. That till eldest

0:31:04.800 --> 0:31:08.480
<v Speaker 1>age said that, who's the worst boss you've ever had? Boy?

0:31:08.960 --> 0:31:12.080
<v Speaker 1>You know, thankfully I haven't had really bad bosses. I

0:31:12.120 --> 0:31:16.600
<v Speaker 1>had one boss who I don't want to mention his name.

0:31:16.640 --> 0:31:22.000
<v Speaker 1>He's passed away. Who I think I didn't treat folks

0:31:22.080 --> 0:31:24.320
<v Speaker 1>the right way, But I've actually been blessed to have

0:31:24.440 --> 0:31:29.640
<v Speaker 1>good bosses. That maybe that's something that that certainly helped

0:31:29.640 --> 0:31:34.320
<v Speaker 1>my career in my life a lot. What's your favorite word? Good? Good? God?

0:31:34.520 --> 0:31:36.960
<v Speaker 1>If you could be an animal, what animal would you be?

0:31:37.160 --> 0:31:39.760
<v Speaker 1>You know? I read an article I've read a book about,

0:31:40.840 --> 0:31:43.160
<v Speaker 1>and I'm blinking on the author's name, about trying to

0:31:43.240 --> 0:31:46.840
<v Speaker 1>imagine being something other than human, trying to be a

0:31:46.960 --> 0:31:50.120
<v Speaker 1>bad but the hard cont the problem of hard consciousness.

0:31:50.720 --> 0:31:53.280
<v Speaker 1>And so I actually I kept to tell you, I

0:31:53.280 --> 0:31:55.560
<v Speaker 1>don't know. It's impossible for you to me imagine to

0:31:55.680 --> 0:32:00.200
<v Speaker 1>be you, and much less imagined to be me. And

0:32:00.200 --> 0:32:03.000
<v Speaker 1>and the one thing I have learned in life is

0:32:03.040 --> 0:32:06.400
<v Speaker 1>that people think they understand other people, they don't even

0:32:06.440 --> 0:32:11.800
<v Speaker 1>actually understand themselves really that well. And so to imagine

0:32:11.840 --> 0:32:15.760
<v Speaker 1>me being any other being, I can't really do that.

0:32:16.280 --> 0:32:20.760
<v Speaker 1>My last question for you for the man who started

0:32:20.760 --> 0:32:24.280
<v Speaker 1>a bank a handful of months before nine eleven, uh

0:32:24.280 --> 0:32:28.000
<v Speaker 1>and has grown it into something that has been pretty monumental.

0:32:28.080 --> 0:32:32.480
<v Speaker 1>What's your guilty pleasure? Oh, it's something I call a special.

0:32:32.760 --> 0:32:39.320
<v Speaker 1>It's hot brownie charcolate chip ice cream or vanilla ice cream,

0:32:39.360 --> 0:32:44.320
<v Speaker 1>but really good ice cream topped with some great dark

0:32:44.440 --> 0:32:48.600
<v Speaker 1>chocolate chips and chocolate liqueur. I like haven chocolate dark

0:32:48.680 --> 0:32:52.840
<v Speaker 1>chocolate where there's others. That's my guilty pleasure. Is this

0:32:52.880 --> 0:32:55.520
<v Speaker 1>like a once a week thing? Oh? It depends on

0:32:55.560 --> 0:32:57.160
<v Speaker 1>the week, you know. In the beginning, I think I

0:32:57.240 --> 0:33:00.040
<v Speaker 1>was having it during March April May. I was in

0:33:00.320 --> 0:33:03.680
<v Speaker 1>Nightly Yeah, and I remember those times. I remember those times. Listen,

0:33:04.120 --> 0:33:06.400
<v Speaker 1>thank you so much for coming. This has been great

0:33:06.440 --> 0:33:10.360
<v Speaker 1>getting to know you. Uh. And for for all our listeners,

0:33:10.480 --> 0:33:13.840
<v Speaker 1>please check out Scott Says book in Good Faith, Questioning

0:33:13.840 --> 0:33:17.640
<v Speaker 1>Religion and Atheism. And if you are a small or

0:33:17.720 --> 0:33:20.959
<v Speaker 1>medium sized business, make sure you check out the bank. Scott.

0:33:21.400 --> 0:33:23.080
<v Speaker 1>It's an honor. Thank you so much for coming through.

0:33:25.360 --> 0:33:28.520
<v Speaker 1>If you're ready to take action today based on Scotch

0:33:28.520 --> 0:33:32.160
<v Speaker 1>shays entire blueprint for how he got to where he is.

0:33:32.440 --> 0:33:36.520
<v Speaker 1>Go to Big Money Energy dot com slash podcast to

0:33:36.680 --> 0:33:39.720
<v Speaker 1>download an action plan I put together for you, as

0:33:39.760 --> 0:33:43.080
<v Speaker 1>well as the show notes. That's Big Money Energy dot

0:33:43.120 --> 0:33:47.920
<v Speaker 1>com slash podcast. Find more podcasts like Big Money Energy

0:33:48.000 --> 0:33:51.160
<v Speaker 1>on the I Heart Radio app or wherever you get

0:33:51.200 --> 0:33:55.880
<v Speaker 1>your podcasts. Big Money Energy is hosted by me Ryan Sirhand.

0:33:56.040 --> 0:33:59.560
<v Speaker 1>It's produced by Mike Coscarelli and Joe Loresca and executive

0:33:59.600 --> 0:34:01.320
<v Speaker 1>produce by Lindsay Hoffman.