WEBVTT - Microsoft Goes Dual Screen with Surface Duo and Neo 0:00:04.920 --> 0:00:08.240 Microsoft makes some big announcements in New York and Google 0:00:08.480 --> 0:00:12.399 unveil some new privacy features. You should know about what's 0:00:12.440 --> 0:00:15.120 going on. I'm Rich Dmiro. This is Rich on Tech, 0:00:15.200 --> 0:00:17.200 the podcast where I talk about this stuff I think 0:00:17.400 --> 0:00:20.120 you should know about happening in the tech world. And 0:00:20.320 --> 0:00:23.360 it's also where I answer the questions that you send me. 0:00:23.880 --> 0:00:26.120 And on this show, we'll do things a little differently. 0:00:26.200 --> 0:00:29.360 Since I'm streaming live on Facebook, I will attempt to 0:00:29.360 --> 0:00:33.040 take some of your questions live on the show. So 0:00:33.200 --> 0:00:35.960 Producer Megan, in case you haven't noticed, she is not 0:00:36.080 --> 0:00:39.600 with me today. She is vacationing somewhere in the world, 0:00:39.640 --> 0:00:43.680 I believe somewhere tropical. So I'm very jealous of her today. 0:00:43.720 --> 0:00:46.319 But I am handling the show solo, and I've got 0:00:46.400 --> 0:00:49.159 lots of good questions for you, and also lots of 0:00:49.240 --> 0:00:51.600 updates from this new Microsoft event. I was just in 0:00:51.600 --> 0:00:55.840 New York City for a Microsoft Surface event. I personally 0:00:56.000 --> 0:00:59.320 don't necessarily use a surface. I use a MacBook Pro. 0:00:59.800 --> 0:01:03.120 But a lot of people love the Surface devices, and 0:01:03.160 --> 0:01:05.840 I see why. It's kind of the best of both worlds. 0:01:05.880 --> 0:01:08.760 You've got a tablet, you've got a sort of a 0:01:08.880 --> 0:01:12.559 laptop at the same time, and it's everything you need 0:01:12.600 --> 0:01:15.680 all in one. And for me personally, I do a 0:01:15.720 --> 0:01:18.839 lot of video editing, so I use a MacBook Pro 0:01:19.240 --> 0:01:21.240 and it's tough for me to switch to a Windows device. 0:01:21.280 --> 0:01:23.679 I know plenty of creators that do that, but for me, 0:01:23.840 --> 0:01:26.000 I'm just so used to my Final Cut Pro I 0:01:26.080 --> 0:01:28.840 can't leave it. And I love my computer. You guys 0:01:28.880 --> 0:01:30.520 know if you follow me, that I just paid about 0:01:30.560 --> 0:01:33.400 five hundred dollars to replace the hard drive. 0:01:33.319 --> 0:01:34.240 In my laptop. 0:01:34.560 --> 0:01:37.080 Five hundred and fifty dollars, I think to be exact 0:01:37.640 --> 0:01:41.360 who But the cool thing about these new Microsoft devices 0:01:41.480 --> 0:01:43.560 is that they are going to allow you to replace 0:01:43.600 --> 0:01:48.560 the hard drive yourself in both the laptops and the tablet. 0:01:48.600 --> 0:01:51.800 So let me just quickly run down what Microsoft announced 0:01:51.840 --> 0:01:56.000 at their event. They announced five new products, Surface Laptop three, 0:01:57.080 --> 0:02:01.360 Surface Pro seven, Surface pro X, Surface earbuds. Those are 0:02:01.400 --> 0:02:03.200 all going to be available by the end of the year. 0:02:03.560 --> 0:02:06.600 Then there's two new devices, the Surface Neo and the 0:02:06.640 --> 0:02:09.680 Surface Duo. Let me go through these quickly so that 0:02:09.760 --> 0:02:13.680 you understand what's happening with the Surface. So Surface Laptop three. 0:02:13.919 --> 0:02:15.840 I do have a lot of experience with that device. 0:02:16.280 --> 0:02:19.440 Surface Laptop three is the newest and latest and greatest. 0:02:19.480 --> 0:02:21.760 It now comes in a bigger size, so you can 0:02:21.800 --> 0:02:24.560 get in a thirteen inch or a fifteen inch. It's 0:02:24.600 --> 0:02:27.160 also twice as fast. And if you had if I 0:02:27.160 --> 0:02:29.600 had to pick a Windows laptop, this would be it. 0:02:29.600 --> 0:02:33.600 It is a beautiful laptop. The styling is impeccable, it 0:02:33.680 --> 0:02:36.519 is it's it's just amazing. So if I had to 0:02:36.600 --> 0:02:39.320 choose a Windows laptop, this would definitely be it. In fact, 0:02:39.639 --> 0:02:41.800 I might be tempted by the fifteen inch laptop. I've 0:02:41.840 --> 0:02:44.640 been editing with this new program called Adobe Rush, and 0:02:44.680 --> 0:02:46.480 I can do ninety nine percent of what I need 0:02:46.520 --> 0:02:50.280 to do for TV on that program that runs perfectly 0:02:50.400 --> 0:02:53.240 on this Surface Laptop three, So that could tempt me 0:02:53.280 --> 0:02:56.960 to come over. This is the fastest, according to Microsoft, 0:02:57.280 --> 0:03:01.120 fastest lightest fifteen inch laptop you can buy. They really 0:03:01.280 --> 0:03:04.200 went to great lengths to explain how comfortable the typing 0:03:04.240 --> 0:03:06.720 experience is, and I tried the keyboard out on it 0:03:06.760 --> 0:03:10.240 and it was very comfortable. I cannot stand the keyboard 0:03:10.280 --> 0:03:13.800 on my MacBook Pro. It is terrible, terrible, terrible. Maybe 0:03:13.840 --> 0:03:15.960 the new ones are better. Mine's a year old two 0:03:16.040 --> 0:03:19.280 years old. They also have a larger track pad on it, 0:03:19.360 --> 0:03:22.400 and for the first time, you get both USB A 0:03:22.760 --> 0:03:26.680 and C. USB C is the popular connector these days 0:03:26.840 --> 0:03:29.680 now that's available on the surface laptop, so you really 0:03:29.680 --> 0:03:32.680 get everything you need. This is a pretty good device. 0:03:33.080 --> 0:03:35.520 It also has fast charging, which means it's gonna charge 0:03:35.600 --> 0:03:38.640 nice and fast, just like your smartphone, up to eighty 0:03:38.680 --> 0:03:42.840 percent in about an hour. The thirteen inch starts at 0:03:42.960 --> 0:03:45.120 nine ninety nine and the fifteen inch starts at eleven 0:03:45.200 --> 0:03:49.160 ninety nine. I always recommend going for the next level up, 0:03:49.240 --> 0:03:51.720 so if you're going for that eleven ninety nine. They 0:03:51.720 --> 0:03:54.360 make those prices sound super sexy for people that just 0:03:54.400 --> 0:03:57.000 want to get something, but in reality, if you go 0:03:57.160 --> 0:03:59.520 a little bit higher, you're already going like almost the 0:03:59.520 --> 0:04:01.360 whole disc. And it's just go a little bit more 0:04:01.720 --> 0:04:03.360 and pay a little bit more and you're gonna get 0:04:03.400 --> 0:04:08.960 a lot more for that money. Surface Pro seven. Let's see, 0:04:08.960 --> 0:04:10.640 not much to tell you about the Surface Pro seven, 0:04:10.680 --> 0:04:14.280 except again they added USBC and it's now twice as fast. 0:04:14.600 --> 0:04:17.400 Now the Surface pro x not the Surface Pro ten. 0:04:17.960 --> 0:04:21.279 Everyone seems to be loving that X naming convention this year. 0:04:21.680 --> 0:04:25.719 Surface pro X is their thinnest, lightest, most powerful surface 0:04:25.760 --> 0:04:27.360 Pro ever, and it's also connected. 0:04:27.400 --> 0:04:30.120 It's got LTE built in, which is really cool. I 0:04:30.160 --> 0:04:31.240 love that idea. 0:04:31.440 --> 0:04:35.240 And taking a page from the Apple playbook, Microsoft created 0:04:35.279 --> 0:04:39.359 their own chip with Qualcom called the SQ one, which 0:04:39.400 --> 0:04:41.960 means this is gonna have some advantages because they made 0:04:41.960 --> 0:04:45.920 this chip specifically for this device. It's also very thin. 0:04:46.440 --> 0:04:48.400 They say it gives you a thirteen inch screen and 0:04:48.480 --> 0:04:49.719 a twelve inch device. 0:04:50.040 --> 0:04:50.960 And one of the cool. 0:04:50.800 --> 0:04:54.440 New features they have the storage for the pen right 0:04:54.680 --> 0:04:57.120 in the keyboard case. So if you get the keyboard 0:04:57.120 --> 0:04:58.840 case and the pen, which by the way, adds a 0:04:58.839 --> 0:05:01.520 whole bunch of money to this ice, you can store 0:05:02.000 --> 0:05:04.560 the slim pen right in the keyboard case, which is 0:05:04.640 --> 0:05:07.760 really cool. I love this fact that you can do 0:05:07.800 --> 0:05:10.080 that because it just means that the pen is always there, 0:05:10.120 --> 0:05:13.000 it doesn't get lost, and it also charges the pen, 0:05:13.040 --> 0:05:15.640 which is really cool. The Surface Pro seven starts at 0:05:15.640 --> 0:05:19.000 seven forty nine. The Surface pro x starts at nine 0:05:19.040 --> 0:05:22.760 to ninety nine. Now let's talk about the surface earbuds. 0:05:23.040 --> 0:05:25.720 I tried these on and they look super weird. They 0:05:25.720 --> 0:05:28.360 look like big giant discs in your ear. 0:05:28.600 --> 0:05:29.320 But I will tell you. 0:05:29.360 --> 0:05:33.120 They were very comfortable, very lightweight, and there's also some 0:05:33.200 --> 0:05:35.159 tap things you can do on them where you can 0:05:35.240 --> 0:05:37.560 swipe to move the song to the next song and 0:05:37.600 --> 0:05:39.800 all this different stuff. I didn't have much luck with that. 0:05:39.920 --> 0:05:41.640 I also couldn't hear them very well because it was 0:05:41.680 --> 0:05:44.560 super loud in there. But I do think these are promising. 0:05:45.320 --> 0:05:48.880 I would place them somewhere between the Galaxy buds. 0:05:48.520 --> 0:05:49.160 And the AirPods. 0:05:49.200 --> 0:05:51.440 They might actually be better than the Galaxy buds as 0:05:51.480 --> 0:05:54.159 staying in your ears. Those are going to be expensive though. 0:05:54.200 --> 0:05:57.359 Two hundred and forty nine dollars. That's a lot for 0:05:57.560 --> 0:06:00.640 earbuds considering the kind of the best on the market 0:06:00.720 --> 0:06:03.880 right now. The AirPods are one sixty, so this is 0:06:03.880 --> 0:06:07.320 almost a full hundred dollars more expensive than those. All right, now, 0:06:07.400 --> 0:06:10.360 let's talk about the two fun things that Microsoft announced, 0:06:11.240 --> 0:06:14.560 the Surface Neo and the Surface Duo. This is just 0:06:14.960 --> 0:06:17.320 it's crazy for a company to show us something that's 0:06:17.360 --> 0:06:19.480 not coming out for a whole other year. And by 0:06:19.520 --> 0:06:21.920 the way, we saw this with Apple. Do you remember 0:06:21.920 --> 0:06:24.839 something called the air Power. They showed off that charger 0:06:24.839 --> 0:06:26.760 at one of their events, and guess what, it never 0:06:26.920 --> 0:06:29.159 saw the light of day. Let's hope that doesn't happen 0:06:29.160 --> 0:06:33.000 with these two devices. Surface Neo is a dual screen 0:06:33.040 --> 0:06:36.400 device built for productivity on Windows ten X. This is 0:06:36.440 --> 0:06:39.480 their new dual screen operating system. It's got a three 0:06:39.600 --> 0:06:43.279 hundred and sixty degree hinge with two. 0:06:43.160 --> 0:06:44.040 Nine inch screens. 0:06:44.080 --> 0:06:46.440 So this is not a foldable display, but it's a 0:06:46.480 --> 0:06:49.520 display that sort of folds in half. It's a dual display, 0:06:49.920 --> 0:06:52.360 so two nine inch screens give you a thirteen inch 0:06:52.400 --> 0:06:55.360 display total. It's really thin and you can also connect 0:06:55.360 --> 0:06:57.400 all the other stuff. Think of it as a surface, 0:06:57.440 --> 0:07:00.560 but both of the screens the up in the bottom 0:07:00.560 --> 0:07:02.640 are both screens, so you can do a lot with that. 0:07:03.680 --> 0:07:07.000 Then the Surface Duo is a surface that fits in 0:07:07.040 --> 0:07:09.640 your pocket. So this is a lot smaller. Yes, it 0:07:09.680 --> 0:07:12.559 makes phone calls. Yes, it runs some sort of version 0:07:12.600 --> 0:07:16.280 of Android along with Windows apps. And are you know 0:07:16.320 --> 0:07:19.480 Windows Desktop apps not? There's no Windows Mobile going on here. 0:07:19.560 --> 0:07:20.800 They're not bringing that back. 0:07:20.920 --> 0:07:21.280 They were. 0:07:21.360 --> 0:07:24.080 They understand what's going on in the mobile landscape. It's 0:07:24.120 --> 0:07:25.360 Android versus iOS. 0:07:25.840 --> 0:07:26.160 That's it. 0:07:26.200 --> 0:07:28.440 They're not trying to change that. But these are two 0:07:28.760 --> 0:07:31.560 five point six inch screens that unfold to eight point 0:07:31.560 --> 0:07:34.760 three inches and they showed me. They wouldn't let me 0:07:34.800 --> 0:07:37.680 touch this thing, but they had it like by ropes. 0:07:37.680 --> 0:07:40.040 But they did give me a demo of it not on. 0:07:40.160 --> 0:07:42.160 The screens were not on, but you know how you 0:07:42.160 --> 0:07:44.080 can fold it, unfold it the size of the screens. 0:07:44.160 --> 0:07:44.800 It looks cool. 0:07:45.200 --> 0:07:48.720 Do I think this is the future right now? I 0:07:48.760 --> 0:07:51.520 don't think right now, but I think that they're onto 0:07:51.560 --> 0:07:55.120 something and it does seem like these foldable displays will 0:07:55.160 --> 0:07:57.440 be part of our future when it comes to computing. 0:07:57.880 --> 0:08:00.520 While you're calling in, let's get a question from my 0:08:00.600 --> 0:08:04.960 Facebook page, Facebook dot com slash rich on tech. This 0:08:05.000 --> 0:08:07.920 is from Laurel hey Rich. Thanks for all the info, 0:08:08.200 --> 0:08:11.360 tips and fun stuff you've shared with us on KTLA. 0:08:11.800 --> 0:08:14.480 Just being sure that upgrading to iOS thirteen point one 0:08:14.560 --> 0:08:15.040 is okay? 0:08:15.320 --> 0:08:15.680 Now? 0:08:15.960 --> 0:08:18.080 Are all the bugs ironed out? I have the ten 0:08:18.600 --> 0:08:22.480 ten are no, the bugs are not ironed out. I 0:08:22.520 --> 0:08:25.600 am still having so many issues with iOS thirteen even 0:08:25.600 --> 0:08:29.680 though we're on thirteen point one point two. So my advice, 0:08:29.760 --> 0:08:32.040 Laurel is to just hang tight unless you need it. 0:08:32.200 --> 0:08:34.439 Unless you need that dark mode, you probably don't want 0:08:34.440 --> 0:08:37.400 to upgrade just yet. I've never seen more issues with 0:08:37.520 --> 0:08:41.320 this with an upgrade I have, but it's unfortunate, but 0:08:41.360 --> 0:08:44.480 they keep ironing things out, so just I would hold 0:08:44.520 --> 0:08:48.080 off as long as humanly possible. Right now, Carolyn rode 0:08:48.120 --> 0:08:52.800 into my website richontech dot TV. She said, consumer cellular 0:08:52.960 --> 0:08:57.160 grand Pad tablets, because this is non Internet service what 0:08:57.320 --> 0:09:00.920 technical port links the connection for face to face conversation, 0:09:01.520 --> 0:09:04.080 and I had to look up what this is exactly. 0:09:04.520 --> 0:09:07.800 So the grand Pad is a tablet that is aimed 0:09:08.000 --> 0:09:12.640 towards senior citizens and it looks like a simple Android 0:09:12.720 --> 0:09:17.400 tablet that has you know, looks like calls, email, photos, 0:09:17.440 --> 0:09:22.160 and camera for video conferencing, plus a little stand. And 0:09:23.400 --> 0:09:26.840 I generally don't like things like this because it, you know, 0:09:27.240 --> 0:09:32.360 you're basically putting faith in this platform, this consumer. 0:09:31.960 --> 0:09:33.160 Cellular, which is pretty big. 0:09:33.160 --> 0:09:36.040 They're actually very popular, so that's fine, but you're putting 0:09:36.160 --> 0:09:40.240 faith in this platform that is not proven, so I'm 0:09:40.320 --> 0:09:41.520 a little hesitant with that. 0:09:41.640 --> 0:09:42.680 And then the thing is. 0:09:42.840 --> 0:09:45.840 Two hundred dollars today with eas say so it's like 0:09:45.880 --> 0:09:48.440 ten dollars plus forty dollars a month for a service plan. 0:09:48.760 --> 0:09:52.120 So the simple answer to question Carolyn is that there 0:09:52.200 --> 0:09:55.000 is a service plan. So there is cellular built into 0:09:55.080 --> 0:09:58.400 this device, and that's how it's doing things. But I imagine 0:09:58.320 --> 0:10:01.400 it's also using Wi Fi, so it connects your Wi 0:10:01.400 --> 0:10:03.520 Fi network, it connects to cellular when it doesn't have 0:10:03.559 --> 0:10:06.880 Wi Fi, and that's how you're doing those things. I 0:10:06.880 --> 0:10:10.240 would probably recommend if you have a senior and you 0:10:10.280 --> 0:10:12.240 want to get them something to video chat, I would 0:10:12.240 --> 0:10:15.640 probably look into something like the Amazon Echo Show, the 0:10:15.720 --> 0:10:18.160 Google Nest Hub Max that has the camera on it. 0:10:18.400 --> 0:10:20.080 So I would look into one of those because I 0:10:20.080 --> 0:10:22.280 think that those are a better platform, and also the 0:10:22.320 --> 0:10:25.280 person on the other end can use just like Skype 0:10:25.520 --> 0:10:28.400 or Google Duo to make a call. Three two three, 0:10:28.520 --> 0:10:30.319 you're on with Rich. Who am I speaking with? 0:10:32.000 --> 0:10:32.160 Hi? 0:10:32.360 --> 0:10:35.600 Mark? Where are you calling from? 0:10:35.640 --> 0:10:37.760 Mark and Monrovia? Welcome to the show? 0:10:38.320 --> 0:10:41.160 Well, thank you Rich. My question is not so much technical, 0:10:41.200 --> 0:10:45.360 but it's regarding text. What is your view on insurance 0:10:45.720 --> 0:10:48.560 on these devices that they provide from the carriers? 0:10:49.760 --> 0:10:50.520 Great question? 0:10:51.320 --> 0:10:55.160 So my okay, So I can tell you my opinion 0:10:55.200 --> 0:10:58.040 when it comes to my rational opinion and then my 0:10:58.800 --> 0:11:02.000 everyday person opinion. Right, So my rational self tells me, 0:11:02.520 --> 0:11:05.199 don't pay fifteen ten to fifteen dollars a month, put 0:11:05.200 --> 0:11:07.679 it in a savings account, and when something happens to 0:11:07.720 --> 0:11:10.640 your device, you know, maybe six months down the line, 0:11:10.679 --> 0:11:14.199 you've got anywhere from sixty to ninety dollars saved up 0:11:14.280 --> 0:11:18.000 and hopefully the repair is not that expensive. Now, the 0:11:18.080 --> 0:11:20.160 other side of me says, it's ten dollars a month 0:11:20.440 --> 0:11:23.640 and it gives you a lot of you know, it 0:11:23.760 --> 0:11:27.240 just gives you that security of knowing that if something 0:11:27.280 --> 0:11:29.160 happens to your device, it's not going to cost you 0:11:29.200 --> 0:11:32.040 a ton to get the screen repaired or whatever. So 0:11:32.080 --> 0:11:34.679 I think with the way Apple does it, you can 0:11:34.720 --> 0:11:36.440 do I think it's like ten dollars a month now. 0:11:36.440 --> 0:11:37.920 They're doing it monthly, by the way, so you can 0:11:37.920 --> 0:11:40.360 do it forever or as long as they let you. 0:11:40.360 --> 0:11:42.520 I'm not sure how long that is. But instead of 0:11:42.559 --> 0:11:44.600 paying the two years up front, you can pay you know, 0:11:44.679 --> 0:11:46.679 ten bucks a month or fifteen dollars a month if 0:11:46.720 --> 0:11:49.760 you want the loss protection and the theft protection. So 0:11:49.800 --> 0:11:52.440 I personally don't buy the protection plans I have in 0:11:52.480 --> 0:11:54.360 the past, and when I have bought them, I usually 0:11:54.400 --> 0:11:57.079 get Square Trade because it's a little bit cheaper and 0:11:57.160 --> 0:11:59.680 you can still get it repaired pretty easily. I think 0:11:59.720 --> 0:12:01.960 for ninety nine percent of people. The easiest thing to 0:12:02.000 --> 0:12:04.240 do is get it through your carrier or through Apple, 0:12:04.280 --> 0:12:05.960 because then you just bring the phone back to what 0:12:06.120 --> 0:12:09.120 where's closest to you. So I think that's easy, but 0:12:09.200 --> 0:12:11.960 it also is a very expensive way to protect your device. 0:12:12.000 --> 0:12:15.000 But then again, insurance is expensive. It gives you peace 0:12:15.040 --> 0:12:17.680 of mind. And when you're looking at ten dollars a month, 0:12:18.000 --> 0:12:20.160 I always call it, did you buy a beer this month? 0:12:20.520 --> 0:12:23.199 So if you bought a beer for you know, five 0:12:23.400 --> 0:12:26.120 six bucks, you've already spent that much money. And how 0:12:26.520 --> 0:12:27.600 long did that last you? 0:12:27.600 --> 0:12:27.840 You know? 0:12:27.920 --> 0:12:30.000 And this is you can if you don't drink beer, 0:12:30.040 --> 0:12:32.559 you can put that on anything. You know, maybe you 0:12:32.600 --> 0:12:34.840 went to a movie one night. It's cost seventeen dollars 0:12:35.200 --> 0:12:38.160 that gave you two hours of entertainment. So it's it's 0:12:38.160 --> 0:12:39.720 one of these things that I think comes down to 0:12:39.760 --> 0:12:42.679 a personal decision. But I think in the long term 0:12:42.880 --> 0:12:45.520 we probably ruin our phones less than we think. If 0:12:45.559 --> 0:12:49.120 you're very accident prone, you know, you may want it, 0:12:49.160 --> 0:12:51.560 but if you're not. I mean, I test a lot 0:12:51.559 --> 0:12:55.680 of phones. I've I've broken exactly three in the ten 0:12:55.760 --> 0:12:58.959 years that I've been testing phones, So that kind of 0:12:59.000 --> 0:13:00.840 gives you an idea of and I a lot of 0:13:00.840 --> 0:13:03.040 times I'll keep the case on fifty percent of the 0:13:03.040 --> 0:13:05.000 time because I want to see what a phone is 0:13:05.040 --> 0:13:06.120 like with and without the case. 0:13:06.480 --> 0:13:09.480 Now not my follow up was you carrier, which it's 0:13:09.520 --> 0:13:12.880 not important us, but they only provides one type of 0:13:14.080 --> 0:13:17.320 others out there through these types of bud devices. 0:13:17.559 --> 0:13:20.280 Yeah, so I think the most popular is uh, square 0:13:20.320 --> 0:13:26.120 Trade squ ar So square Trade is a good one. 0:13:27.880 --> 0:13:30.160 And then I think the other one is is really 0:13:30.280 --> 0:13:32.960 Apple Care. That's the other popular one. You can go directly. 0:13:33.160 --> 0:13:35.160 You can actually do it now through your phone if 0:13:35.160 --> 0:13:37.320 you buy a new iPhone. I notice there's now a 0:13:37.360 --> 0:13:40.960 new option inside the settings to add Apple Care to 0:13:41.120 --> 0:13:43.600 your phone right from the phone. So if you go 0:13:43.640 --> 0:13:47.040 into Settings General, it says like and actually I talk 0:13:47.080 --> 0:13:48.520 about this in my book because you can now see 0:13:48.520 --> 0:13:51.199 the warranty time period two in your phone. But it 0:13:51.480 --> 0:13:53.800 basically lets you add Apple Care right from your phone. 0:13:53.840 --> 0:13:55.640 It tells you how many days you have left to 0:13:55.640 --> 0:13:57.960 do that, because there's a certain window of time that 0:13:58.040 --> 0:13:59.760 you have when you get a new device to add 0:13:59.760 --> 0:14:03.400 the insurance. So I would look into that, and I 0:14:03.400 --> 0:14:05.319 would compare a couple of In fact, It's funny you 0:14:05.400 --> 0:14:08.600 asked this question because I have a story idea for 0:14:08.679 --> 0:14:10.840 KTLA where I'm going to compare some of these different 0:14:10.880 --> 0:14:13.800 insurance companies. But in general, if you're going with a 0:14:13.800 --> 0:14:16.640 third party like Square Trade, it's going to be cheaper. 0:14:16.960 --> 0:14:18.880 Apple Care is right in the middle, and I feel 0:14:18.920 --> 0:14:21.280 like the carriers are just a little bit more expensive. 0:14:21.600 --> 0:14:24.560 But you have to remember there are usually deductibles no 0:14:24.640 --> 0:14:26.360 matter what, so even if. 0:14:26.240 --> 0:14:31.160 You pay regardless of the dam. 0:14:32.120 --> 0:14:33.800 Yeah, and so that's that's different. 0:14:33.800 --> 0:14:36.520 Now with Apple I do believe it's only twenty nine 0:14:36.560 --> 0:14:38.840 dollars if you crack your screen if you have Apple 0:14:38.840 --> 0:14:42.440 Care for the first two incidents. So the way I 0:14:42.480 --> 0:14:44.720 always look at these insurance plans, I add up for 0:14:45.200 --> 0:14:46.640 you know, how long I think I'm gonna keep the phone, 0:14:46.680 --> 0:14:49.360 Let's say two years. I add up the monthly fee 0:14:49.400 --> 0:14:52.200 plus what it would cost to actually do one fix, 0:14:52.600 --> 0:14:54.720 which in the case of a screen, would be thirty dollars. 0:14:55.040 --> 0:14:56.880 So if you look at ten dollars a month times 0:14:56.880 --> 0:15:00.120 two years, that's two forty plus thirty dollars, that is 0:15:00.120 --> 0:15:02.760 is two seventy. So you're looking at two hundred and 0:15:02.760 --> 0:15:06.040 seventy dollars for the first time you need a screen replacement, 0:15:07.080 --> 0:15:08.880 that's kind of what you're looking at. But you get 0:15:09.000 --> 0:15:12.160 two years of security with your phone. So it's a 0:15:12.160 --> 0:15:13.960 good question. It's one that you know, I think is 0:15:14.000 --> 0:15:16.440 a very personal decision for people. A lot of people 0:15:16.480 --> 0:15:19.680 just feel better having the insurance on their phone. All right, 0:15:19.800 --> 0:15:22.520 Thanks Mark, thanks for calling in. Appreciate it. Good good question. 0:15:22.800 --> 0:15:25.920 I struggle with that myself. But in general, I think 0:15:25.920 --> 0:15:29.320 that if you can save the money and you're good in, 0:15:30.000 --> 0:15:32.880 you know, being diligent about putting that money away, it's 0:15:32.920 --> 0:15:36.320 never gonna catch up, probably will never catch up to 0:15:36.360 --> 0:15:38.640 how much you need when you know when you need 0:15:38.640 --> 0:15:40.560 that repair, but at least you'll have half of it 0:15:40.800 --> 0:15:42.920 saved away, and then it's like not as bad now. 0:15:42.960 --> 0:15:45.400 I was kind of telling Mark the story. But I 0:15:45.560 --> 0:15:49.560 have replaced, or I have now repaired this laptop twice, 0:15:50.000 --> 0:15:53.000 and so I call this my three thousand dollars laptop, 0:15:53.040 --> 0:15:55.280 even though it started out as a two thousand dollars laptop. 0:15:55.360 --> 0:16:01.440 Because the first repair was my kid through a a 0:16:01.480 --> 0:16:04.400 toy at my screen and it cracked the screen, and 0:16:04.440 --> 0:16:06.720 that was I think a five hundred dollars repair. And 0:16:06.760 --> 0:16:09.320 then the second time my hard drive failed and that 0:16:09.360 --> 0:16:11.640 was a five hundred and fifty dollars repair. So now 0:16:11.680 --> 0:16:14.360 I'm holding on to this computer as long as humanly 0:16:14.400 --> 0:16:17.480 possible because it has cost me so much more than 0:16:17.480 --> 0:16:21.480 it should have cost me. But great question, and uh Courtney. 0:16:21.520 --> 0:16:24.040 On the live stream, Courtney Rogers says, your story idea 0:16:24.040 --> 0:16:26.640 for KTLA was from me, So thank you, Courtney, and 0:16:26.680 --> 0:16:28.960 I will I will do my research and actually come 0:16:29.000 --> 0:16:30.720 up with a story for KTLA because I do think 0:16:30.760 --> 0:16:35.360 that people need to know about that stuff. Question from James' guest, 0:16:35.480 --> 0:16:38.680 He says iOS thirteen point one point two for iPad 0:16:38.760 --> 0:16:43.040 is requiring a passcode? How do I avoid a passcode? Well, James, 0:16:43.080 --> 0:16:45.200 you know, as a tech guy, I can never ever 0:16:45.360 --> 0:16:49.040 ever recommend that you don't put a passcode on your device. 0:16:49.440 --> 0:16:52.880 You should always have a passcode. The reason why is 0:16:52.960 --> 0:16:56.200 because you got to protect your device. Let's say someone 0:16:56.240 --> 0:17:00.200 finds this device, it is now totally it's worthless to 0:17:00.240 --> 0:17:03.440 you because they're going to be able to easily take 0:17:03.480 --> 0:17:05.720 it over. If you don't have a passcode on there, 0:17:05.920 --> 0:17:08.520 your personal information is at risk. If you don't have 0:17:08.560 --> 0:17:10.919 a passcode, you just always need a passcode. I know 0:17:10.920 --> 0:17:13.080 it's a pain and it's tough. You got to type 0:17:13.119 --> 0:17:15.720 it in. They want you to do six digits. There 0:17:15.760 --> 0:17:18.840 are two things now you're asking about thirteen point one 0:17:18.920 --> 0:17:21.879 point two. I don't know this to be sure that 0:17:21.920 --> 0:17:24.480 they're requiring a passcode, but in the past I can 0:17:24.520 --> 0:17:27.919 speak to how the iPhones are generally set up, and 0:17:27.960 --> 0:17:30.440 in the past it says please put in your passcode. 0:17:30.440 --> 0:17:31.520 But if you look way at. 0:17:31.400 --> 0:17:34.600 The bottom, it says you can have an option for 0:17:34.680 --> 0:17:37.000 new options, and the options are if you want to 0:17:37.040 --> 0:17:40.560 do a four digit passcode or bypass the passcode altogether. 0:17:41.000 --> 0:17:42.439 So it is small print. 0:17:42.480 --> 0:17:44.840 It's at the bottom of that screen, and they make 0:17:44.880 --> 0:17:46.879 it so that you don't really see it, kind of 0:17:46.880 --> 0:17:49.439 blends into the background, so you don't choose that option. 0:17:49.880 --> 0:17:52.640 But the reality is they want that option on there. 0:17:53.400 --> 0:17:55.480 They don't want you to choose that option, and I 0:17:55.480 --> 0:17:58.040 don't think you should. I think you should have a 0:17:58.080 --> 0:18:02.359 passcode on your iPad. There's no reason why you shouldn't. 0:18:02.480 --> 0:18:05.120 And yes, it takes a little bit longer, but it's. 0:18:04.840 --> 0:18:05.919 Totally worth it, believe me. 0:18:06.320 --> 0:18:08.439 All Right, while we're waiting for another call, let me 0:18:08.480 --> 0:18:12.040 tell you about some new Google privacy features. So they 0:18:12.040 --> 0:18:16.399 have introduced at least four new ways to protect and 0:18:16.480 --> 0:18:20.240 control your privacy on Google and the first is incognito 0:18:20.320 --> 0:18:23.320 mode on Maps, and this is on Android. In fact, 0:18:23.400 --> 0:18:25.640 this was on my Android for a while. I guess 0:18:25.680 --> 0:18:28.000 I was in the test case. I didn't know that 0:18:28.080 --> 0:18:30.360 I was one of the testers of this. But if 0:18:30.400 --> 0:18:32.920 you go into your Maps and if you tap your 0:18:32.920 --> 0:18:35.879 little head in the upper right hand corner, there is 0:18:35.920 --> 0:18:39.520 now a new option that says incognito mode, and you 0:18:39.560 --> 0:18:41.800 press that, and now it stops tracking you. So any 0:18:42.200 --> 0:18:46.040 restaurants you search for, any directions you go to or 0:18:46.160 --> 0:18:48.080 navigate to, it's not going to keep that in your 0:18:48.119 --> 0:18:50.360 Google history. So if you want to try that out, 0:18:50.720 --> 0:18:54.160 just go into Google Maps on Android right now. At 0:18:54.200 --> 0:18:56.040 the top, you'll see a little search bar. To the 0:18:56.080 --> 0:18:58.480 right of that search bar is your face or your 0:18:58.480 --> 0:19:02.080 profile picture. Tap and then it says incognito mode. You 0:19:02.119 --> 0:19:06.000 tap that, and now it's gonna stop tracking you and 0:19:06.640 --> 0:19:09.359 it will not be saved and used to personalize your 0:19:09.359 --> 0:19:12.399 Maps experience. So let's say you're researching a restaurant that 0:19:12.480 --> 0:19:15.320 you don't want anyone else to know about because it's 0:19:15.359 --> 0:19:17.840 you don't want it to affect your recommendations from Google. 0:19:18.160 --> 0:19:21.680