1 00:00:00,440 --> 00:00:11,239 Speaker 1: It's another jubile phone frame Mornings on the twenties. Hello, Hi, 2 00:00:11,360 --> 00:00:14,880 Speaker 1: this is Pete Deakins. Came from Hotel and Spots for 3 00:00:14,920 --> 00:00:20,440 Speaker 1: Deshaun speaking. Hi, Deshaun, how are you? I'm calling because 4 00:00:20,440 --> 00:00:23,120 Speaker 1: you had a recent stay with us and we got 5 00:00:23,160 --> 00:00:26,439 Speaker 1: a note on your reservation that there was a complaint 6 00:00:26,480 --> 00:00:28,479 Speaker 1: you lodged with us, and I am part of the 7 00:00:29,640 --> 00:00:32,720 Speaker 1: complaint deal with team. That's not the official name. That's 8 00:00:32,720 --> 00:00:33,919 Speaker 1: a name I was trying to make up right there 9 00:00:33,960 --> 00:00:35,479 Speaker 1: on the spot and I couldn't think of anything anyway, 10 00:00:35,600 --> 00:00:37,280 Speaker 1: I deal with complaints. So I'm calling you from the 11 00:00:37,280 --> 00:00:39,640 Speaker 1: hotel to say what happened? 12 00:00:41,080 --> 00:00:43,040 Speaker 2: I mean, you know, it was pretty much a horrible 13 00:00:43,080 --> 00:00:44,120 Speaker 2: stay here. 14 00:00:45,240 --> 00:00:48,600 Speaker 3: Yeah, we booked an advance, you know, and it was 15 00:00:48,640 --> 00:00:53,360 Speaker 3: for Mother's Day. When we get there, we had trouble 16 00:00:53,400 --> 00:00:56,000 Speaker 3: because we had the online digital key, so we to 17 00:00:56,000 --> 00:00:57,680 Speaker 3: try to use the key from the phone. 18 00:00:58,600 --> 00:01:00,800 Speaker 1: So you couldn't figure out how to use the phone? 19 00:01:00,920 --> 00:01:01,560 Speaker 1: Is that it? 20 00:01:02,480 --> 00:01:04,760 Speaker 2: No? I figured I how to use it. I used 21 00:01:04,760 --> 00:01:06,040 Speaker 2: it a thousand times. 22 00:01:05,800 --> 00:01:08,200 Speaker 1: Right, So you're one of those people without trouble with technology, 23 00:01:08,200 --> 00:01:09,560 Speaker 1: and it was a little too advance for you. Is 24 00:01:09,600 --> 00:01:10,800 Speaker 1: that what I'm hearing. 25 00:01:11,959 --> 00:01:14,840 Speaker 2: No, I work with technology every day, so that's not 26 00:01:14,880 --> 00:01:17,399 Speaker 2: the issue, and I use the phone key all the time. 27 00:01:17,520 --> 00:01:20,440 Speaker 1: Okay, So yeah, the phone key at our hotel works 28 00:01:20,600 --> 00:01:23,040 Speaker 1: very well, and so that's why I was just thinking 29 00:01:23,080 --> 00:01:25,320 Speaker 1: that a user error there on that one. 30 00:01:26,120 --> 00:01:29,679 Speaker 2: Obviously, No, it doesn't work very well because you didn't 31 00:01:29,720 --> 00:01:33,039 Speaker 2: let me finish one. I try to use the phone key. 32 00:01:33,319 --> 00:01:36,039 Speaker 2: That didn't work, so I called the office and see 33 00:01:36,120 --> 00:01:38,759 Speaker 2: what they can do. They told me to come downstairs 34 00:01:38,760 --> 00:01:40,880 Speaker 2: and get a regular key. I go downstairs and get 35 00:01:40,920 --> 00:01:44,200 Speaker 2: the regular key. That key doesn't work, so I called them. 36 00:01:44,480 --> 00:01:46,679 Speaker 2: They had to come up there and mess around with 37 00:01:46,720 --> 00:01:49,960 Speaker 2: the lock. The lock was messed up, So that was 38 00:01:50,040 --> 00:01:50,840 Speaker 2: on your part. 39 00:01:51,000 --> 00:01:53,200 Speaker 1: Okay, So you're saying that you didn't know how to 40 00:01:53,240 --> 00:01:54,680 Speaker 1: work the regular. 41 00:01:54,360 --> 00:01:57,080 Speaker 2: Key either, you're saying this is my fault. 42 00:01:57,880 --> 00:01:59,640 Speaker 1: Well, I know. I mean, I'm just wondering if it's 43 00:01:59,720 --> 00:02:02,000 Speaker 1: user air. Those old fashioned keys, you just put them 44 00:02:02,000 --> 00:02:04,480 Speaker 1: in the hole and turn them. That's all. So thank 45 00:02:04,480 --> 00:02:06,160 Speaker 1: you very much. I'm glad we got that cleared up. 46 00:02:06,480 --> 00:02:09,240 Speaker 2: I don't think you're paying attention because it wasn't just 47 00:02:09,280 --> 00:02:11,639 Speaker 2: the key issue. It was issues with. 48 00:02:11,600 --> 00:02:15,000 Speaker 3: The actual room, the picture that I saw online was 49 00:02:15,080 --> 00:02:16,919 Speaker 3: nothing like the room, nothing like the setting. 50 00:02:17,200 --> 00:02:18,320 Speaker 2: That was horrible. 51 00:02:18,680 --> 00:02:21,760 Speaker 1: Really well, that okay, that's shocking. So the room didn't 52 00:02:21,760 --> 00:02:25,480 Speaker 1: look like it was advertised, do it? Okay, I'm gonna 53 00:02:25,520 --> 00:02:28,080 Speaker 1: actually go ahead and pull up the camera footage so 54 00:02:28,120 --> 00:02:30,239 Speaker 1: I can see because that is going. I'm going to 55 00:02:30,280 --> 00:02:32,560 Speaker 1: be very upset about that. So I'm looking at you 56 00:02:32,639 --> 00:02:35,040 Speaker 1: in the room and what was different? 57 00:02:36,639 --> 00:02:37,079 Speaker 2: Whoa? Whoa? 58 00:02:37,080 --> 00:02:37,240 Speaker 1: Whoa? 59 00:02:37,280 --> 00:02:39,080 Speaker 2: What the hell you mean? You're looking at me in 60 00:02:39,240 --> 00:02:39,640 Speaker 2: the room? 61 00:02:40,360 --> 00:02:42,079 Speaker 1: Oh? I pulled up the camera footage, so I'm looking 62 00:02:42,120 --> 00:02:44,000 Speaker 1: at you, but what wasn't the same? So I'm looking 63 00:02:44,000 --> 00:02:45,000 Speaker 1: at the room and I just want to hear what 64 00:02:45,000 --> 00:02:45,560 Speaker 1: the difference was? 65 00:02:45,560 --> 00:02:46,200 Speaker 2: What you expected? 66 00:02:46,240 --> 00:02:46,440 Speaker 1: Whoa? 67 00:02:46,480 --> 00:02:47,920 Speaker 2: Whoa? Whoa? Whoa? 68 00:02:48,000 --> 00:02:48,560 Speaker 3: What do you what? 69 00:02:48,600 --> 00:02:50,720 Speaker 2: Do you got cameras inside the room? 70 00:02:50,960 --> 00:02:54,280 Speaker 1: Well, there's cameras everywhere in our building, and it's very 71 00:02:54,320 --> 00:02:56,640 Speaker 1: important to me that our rooms online match what they 72 00:02:56,680 --> 00:02:58,400 Speaker 1: are in person. And that makes me very angry that 73 00:02:58,440 --> 00:02:59,239 Speaker 1: it was inconsistent. 74 00:02:59,320 --> 00:03:02,919 Speaker 2: Bro, you put cambers in people's room to record them. Man, 75 00:03:02,960 --> 00:03:04,200 Speaker 2: that that's that's legal. 76 00:03:04,400 --> 00:03:08,000 Speaker 1: You're lathering up something fierce like geared. The soaps were okay, 77 00:03:08,080 --> 00:03:10,640 Speaker 1: you enjoyed those at least that's a positive review on 78 00:03:10,639 --> 00:03:11,000 Speaker 1: that one. 79 00:03:11,760 --> 00:03:13,480 Speaker 2: Yo. Bro, you're watching the video of me in a 80 00:03:13,560 --> 00:03:17,040 Speaker 2: shower right now. Bro, you got me speechless right now. 81 00:03:17,080 --> 00:03:19,399 Speaker 2: I want to ring your neck. Bro. Oh you got 82 00:03:19,440 --> 00:03:20,480 Speaker 2: my speeches right now? 83 00:03:20,680 --> 00:03:24,239 Speaker 1: Oh boy, you've got me. Oh boy, you've got me speechless? 84 00:03:25,919 --> 00:03:26,480 Speaker 2: Wow? 85 00:03:27,200 --> 00:03:28,320 Speaker 1: How do you even carry that thing? 86 00:03:28,400 --> 00:03:28,560 Speaker 2: Right? 87 00:03:28,560 --> 00:03:31,280 Speaker 1: You're gonna have back problems, Sean. Bro. 88 00:03:31,480 --> 00:03:34,160 Speaker 2: When I catch you, I'm gonna kick your in a massoue. 89 00:03:34,520 --> 00:03:36,800 Speaker 1: But just don't beat me over that with that thing. Wowser, 90 00:03:37,000 --> 00:03:37,400 Speaker 1: you know what? 91 00:03:37,520 --> 00:03:39,400 Speaker 2: And I'm hanging up right now calling my lawyer. I'm 92 00:03:39,400 --> 00:03:41,880 Speaker 2: calling the cops. Yo, it's over for you. 93 00:03:42,000 --> 00:03:43,720 Speaker 1: Bro. Well then it's alts. I should just it should 94 00:03:43,720 --> 00:03:44,920 Speaker 1: be over for this phone call. Then I'll just tell 95 00:03:44,920 --> 00:03:45,920 Speaker 1: you it's a prank phone call on your wife. 96 00:03:45,960 --> 00:03:47,920 Speaker 2: Say, yep, what this. 97 00:03:47,960 --> 00:03:49,880 Speaker 1: Is actually Dubil from the Jewbil Show doing a phone 98 00:03:49,880 --> 00:03:51,880 Speaker 1: prank on you and your wife. Melissa set you up. 99 00:03:52,080 --> 00:03:54,200 Speaker 1: She said that you guys stayed at a hotel recently 100 00:03:54,240 --> 00:03:56,240 Speaker 1: and it was terrible and you complained and she wanted 101 00:03:56,240 --> 00:03:57,800 Speaker 1: me to mess with yo. 102 00:03:58,160 --> 00:04:05,800 Speaker 2: Man, oh, there is no video footage of you in 103 00:04:05,840 --> 00:04:06,240 Speaker 2: the hotel. 104 00:04:06,280 --> 00:04:12,080 Speaker 1: But seriously, though, that thing is impressive, Sir, wake up 105 00:04:12,120 --> 00:04:15,280 Speaker 1: every morning with jubile phone. Franks, we say mornings on 106 00:04:15,400 --> 00:04:16,000 Speaker 1: the twenties