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Speaker 1: Ron and Nanian. Why did God and Ford ever invent vans.

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Speaker 1: There's got to be a reason, because they're the most unserviceable,

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Speaker 1: unrepairrble things on the planet. It's not gonna fancy see

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Speaker 1: the Welcome to Me and my heavy van and the

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Speaker 1: Car Doctor. I had my first ride in a Tesla yesterday. Okay,

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Speaker 1: what do you think it was? It was very interesting.

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Speaker 1: It's not very much like a car other than it

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Speaker 1: has four wheels of steering wheel and two stocks on

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Speaker 1: the steering wheel. Other than that, it's more of a

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Speaker 1: computer on wheels. Welcome to the radio home of Ron

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Speaker 1: and Nanian the Car Doctor, since this is where car

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Speaker 1: owners the world overturned to for their definitive opinion on

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Speaker 1: automotive repair. If your mechanics giving you a busy signal,

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Speaker 1: pick up the phone and call in the garage doors

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Speaker 1: are open, but I am here to take your calls

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Speaker 1: at eight five five five six and now he running. Hey,

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Speaker 1: it's time to start your engines. Hello, and welcome monet.

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Speaker 1: Any of the card doctor here at eight five five

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Speaker 1: zero nine zero zero five five five zero nine zero

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Speaker 1: zero The Car Doctor seven phone number. Give us a

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Speaker 1: call anytime day or night. If we're not live. We're

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Speaker 1: live on the air Saturday afternoons to to four pm

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Speaker 1: Eastern time. Tom Ray, executive producer, will call you up

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Speaker 1: and put you in the next live broadcast. You can

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Speaker 1: leave a message and uh, we'll sit down and talk

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Speaker 1: about your car. Honest, it won't hurt. Will be nice

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Speaker 1: and gentle, we really will. Coming up the salary are

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Speaker 1: giving away a thirty nine Ford die cast model from

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Speaker 1: the folks over at wicks Wicks filters dot com. It's

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Speaker 1: a period correct piece celebrating Henry ford seventy fifth anniversary.

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Speaker 1: I think it is, and uh the introduction of the

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Speaker 1: V eight in Ford's back in ninety nine. I I

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Speaker 1: don't remember it, but I think Tom does? Tom? You

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Speaker 1: are what ten? When uh Ford introduced the V eight

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Speaker 1: back in thirty nine? Close to it? I think Mike

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Speaker 1: is older, Yeah, it's uh, it could have been. Tony

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Speaker 1: might have even been older, so we can pick on him.

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Speaker 1: He's not here, So but that's a neat, neat, neat

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Speaker 1: little giveaway. I've got one myself, naturally, I would. Uh.

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Speaker 1: So you know, talk to Tom and Mikey when you

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Speaker 1: call and see if you can convince them that you

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Speaker 1: want that vehicle. So we're giving that away this hour.

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Speaker 1: More information about it at wakes filters dot com. I

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Speaker 1: was gonna read the classified I like reading classified ads.

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Speaker 1: It's kind of neat. Um, you know, you just every Saturday,

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Speaker 1: I sit down and I read the classifieds. And I

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Speaker 1: remember the days when the newspaper the classified car ads

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Speaker 1: was like three pages. Right, it doesn't exist anymore, the

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Speaker 1: local paper. Here the record, Um it's one, two three,

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Speaker 1: there's fourteen ads for used cars. You know everything's online now, right,

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Speaker 1: But it doesn't mean that some of the ads aren't

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Speaker 1: amusing to me. I like reading I like reading the

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Speaker 1: cars for sale ads because they're they're kind of you know,

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Speaker 1: like here, Um, this one Jeep Liberty two thousand eleven

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Speaker 1: four by four clean blue, a hundred and ten thousand

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Speaker 1: miles recently tuned up. Bucks so recently tuned up means

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Speaker 1: that it had a misfire. They couldn't fix it. Now

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Speaker 1: they want to sell it and they're only asking six

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Speaker 1: or they're hiding something. Um, I just a hundred and

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Speaker 1: ten thousand miles a Jeep Liberty. It's a two thousand eleven,

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Speaker 1: it's it's eight nine years old. It's you're gonna spend

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Speaker 1: sixt on that, I guess, um, and then you know

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Speaker 1: what are you gonna put into it? But it also

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Speaker 1: shows you the value of repairing cars, right because you

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Speaker 1: know you're gonna take that sixt liberty, you're gonna put

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Speaker 1: another probably three four thousand dollars in it. That vehicles

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Speaker 1: in a prime candidate to have a trans problem, That

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Speaker 1: vehicles a prime candidate for a head guest get issue. Actually, um,

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Speaker 1: thank god, there's products like case L around, but uh,

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Speaker 1: you know, it's just it's an awful lot of money.

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Speaker 1: But then again, you know, a new one is forty

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Speaker 1: five thousand dollars and they don't make GEP liberties anymore.

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Speaker 1: So you know, a comfortable vehicle is forty grand. Um,

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Speaker 1: just an interesting it's just a good uh, just a

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Speaker 1: good point of reference. Honda Pilot e x L two

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Speaker 1: thousand nine, excellent condition, ninety five thousand miles, twelve thousand dollars.

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Speaker 1: You know, read that again, it's ten years old. Look

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Speaker 1: at the value there, twelve thousand. It's it's it's ten

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Speaker 1: years old, it's got a hundred thousand miles on it.

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Speaker 1: They still want twelve grand for it. No, warranty, right,

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Speaker 1: it's I don't know. Now I understand why somebody came

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Speaker 1: in this week. We had a two thousand five Chevy

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Speaker 1: Malibu that needed Americ conditioning work and it turned into

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Speaker 1: a radiator, a condenser, the A C lines, A lot

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Speaker 1: of things were rotting. We probably put by the time

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Speaker 1: we were done, we put four grand into this car.

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Speaker 1: And she looked at me and she said, I can't

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Speaker 1: buy a new car for four grand. It's fifteen years old.

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Speaker 1: At least I know the basics are done, and a

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Speaker 1: lot of the components have been changed, and uh, you know,

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Speaker 1: just just they were preemptive. We changed a few things

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Speaker 1: that were marginal. But at least it's done. You know what,

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Speaker 1: it makes sense. Freedom to want edge is as a

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Speaker 1: good way to get an education. It's a good point

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Speaker 1: of perspective. Let's kick the doors open on the garage

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Speaker 1: and let's go over and talk to Michael in Virginia. Michael,

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Speaker 1: welcome to the car doctor, sir. How can I help? Well, Hey, Sarah,

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Speaker 1: thank you. M just curious how crazy I might be.

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Speaker 1: I am fifty three year old, fifty three year old man,

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Speaker 1: Uh love working on vehicles, oddly enough, and don't know

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Speaker 1: all my life and as I'm getting a little bit

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Speaker 1: older here, I'm thinking about maybe becoming my own boss.

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Speaker 1: And just how crazy would I be to consider opening

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Speaker 1: up a small shop? What did you do? Would you

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Speaker 1: do prior to this from Michael? Well, I'm a I'm

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Speaker 1: a chef, food scientist. Uh, pretty analytical and and technologically

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Speaker 1: minded type person. Handy, Uh, you know, do all my

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Speaker 1: own I got some rental properties, do all I am

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Speaker 1: maintenance on, you know, washers, refrigerators, things of that nature.

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Speaker 1: H B A C. Type things. Uh. Got a stack

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Speaker 1: of old children books Milt Mitchell type things sitting at

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Speaker 1: the house. Uh, I said, just uh, ever fixed money?

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Speaker 1: I could invest you Ever you ever fixed cars for money? No?

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Speaker 1: Kind of plenty of times for favors, uh, kids and

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Speaker 1: stuff like that. But now, and that's the part I'm

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Speaker 1: kind of curious about. On the business end, where would

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Speaker 1: you go to really kind of look into how to

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Speaker 1: structure the business? Are you singular? Marriager? Michael? You're married?

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Speaker 1: Do you remember do you remember dating? Okay, and do

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Speaker 1: you remember when it changed the first time you had relations? Right?

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Speaker 1: Relations changes, relations changes life and money changes life. And

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Speaker 1: the first time you you fix somebody's car and you

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Speaker 1: charge them money, it changes, it changes the situation, and

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Speaker 1: it's just it's just something you have to be very

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Speaker 1: aware of. Up till now. It's not that it's been

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Speaker 1: a game, but up till now it counts. But it

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Speaker 1: doesn't count because you're not collecting money. The first time

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Speaker 1: somebody puts two d bucks in your hand for fixing

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Speaker 1: a widget, now it means something, and now they want

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Speaker 1: somebody to come back to. And I'm not saying you

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Speaker 1: won't be good at it. Don't misunderstand me, all right,

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Speaker 1: but absolutely right. You're looking at this like a business,

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Speaker 1: and that's exactly what it is. And that's the problem

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Speaker 1: with half the guys in the business today that they

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Speaker 1: don't look at it as a business. They think they're

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Speaker 1: making money because they keep their parts money and for

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Speaker 1: receipts in the left pocket and their cash profit in

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Speaker 1: the right pocket, and they think they're rolling along not

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Speaker 1: worried about the future. So, you know, would you open

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Speaker 1: your own business or would you buy into an existing one?

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Speaker 1: Probably try to open my own beyond. So the first

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Speaker 1: thing you've got to do and listen. There's a lot

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Speaker 1: of and again, no insult intended. There's a lot of

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Speaker 1: repair shops out there that I think of like NFL

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Speaker 1: sports teams, all right. There's a lot of guys that

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Speaker 1: own football teams in the NFL that never played a

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Speaker 1: look at the game in their life, but they've got

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Speaker 1: the talent around them. So you've got to be like

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Speaker 1: an NFL sports team owner. You've got to just put

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Speaker 1: the talent around you to build the business and make

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Speaker 1: the business. You don't actually want to work on the cars.

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Speaker 1: You want to run the business. And then yeah, if

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Speaker 1: you want to jump in and help some but he

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Speaker 1: fixes fix a widget, or you know, do some service

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Speaker 1: and things like that, that's you know, And I'm not

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Speaker 1: saying you can't learn the business at fifty two. If

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Speaker 1: you want to jump in and start fixing cars, by

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Speaker 1: all means, you can, all right, but it takes a

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Speaker 1: dedication like you've never seen. The most important, the most

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Speaker 1: important piece of being in the repair of business is

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Speaker 1: how long have you been doing it? Because the knowledge

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Speaker 1: that you accumulate just by being in it, it's it's

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Speaker 1: it's just like being married, all right. You pick up

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Speaker 1: things by osmosis, and it's just an important, important piece

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Speaker 1: of the puzzle. You know. And the fact is the

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Speaker 1: easy jobs are going away, all right, the simple things.

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Speaker 1: I still think there's money to be made. They're doing

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Speaker 1: a service taking care of people. But you know, the

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Speaker 1: break the breaks, let me think, how can I explain it? Breaks, tires,

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Speaker 1: oil and filters are the competitive side of the business.

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Speaker 1: There probably the top three or four categories that people

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Speaker 1: look at in terms of the first question is how much,

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Speaker 1: not how right. So you're gonna be You're gonna be

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Speaker 1: competing on a volume base and a dollar base unless

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Speaker 1: you have a reputation. And the way you're gonna get

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Speaker 1: the reputation is you're gonna be an outstanding diagnostician. You're

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Speaker 1: gonna fix anything that rolls in the door. And you

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Speaker 1: can do that. You know, you can win the Super

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Speaker 1: Bowl every year. You just gotta have a Tom Brady

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Speaker 1: on your team. You gotta have a you gotta have

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Speaker 1: a you know, uh an NFL quarterback that can handle

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Speaker 1: the challenge, and a and a front line that takes

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Speaker 1: the takes the beating. You know what I'm saying, Oh yeah,

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Speaker 1: I've done that all my life. People much better than me.

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Speaker 1: And that's you know, and that's and that's and Frankly,

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Speaker 1: that's what it comes down to. And you've got to

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Speaker 1: have the ability to you know, the salary for it,

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Speaker 1: and uh, you know, you've got to be able to

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Speaker 1: pay guys, and you've got to be able to say, hey,

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Speaker 1: we can fix anything, or you've got to be able

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Speaker 1: to decide what you want to fix. You know. One

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Speaker 1: of the one of the are things I tell my

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Speaker 1: my my text when when you know, when we hire them,

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Speaker 1: and we haven't hired anybody in a while, fortunately we

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Speaker 1: haven't had to. But you know, one of the first

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Speaker 1: things I always discussed with them is that they're not

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Speaker 1: gonna see a lot of the neighbors come into the

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Speaker 1: shop because working for the neighbors is a tough proposition.

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Speaker 1: Neighbors always wants something for free. Neighbors think they're entitled neighbors.

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Speaker 1: There's a whole perspective on the neighborhood. And you've got

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Speaker 1: to the side for who you want to work for,

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Speaker 1: all right, It's it's sometimes working for neighbors and relatives

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Speaker 1: is all the same. It becomes a disaster. Why because

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Speaker 1: you're collecting money. The manute you start collecting money, it

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Speaker 1: changes the relationship. And probably the best piece of the

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Speaker 1: pilot puzzle that I can give you is you've got

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Speaker 1: to have a clear thought in your head, who you

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Speaker 1: what kind of a customer you're going after, who you're

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Speaker 1: looking for? You know? And that's you know, it's it's

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Speaker 1: you can't um. I'll give you. I'll give you a

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Speaker 1: quick example, all right, this week and I'm gonna run

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Speaker 1: over here a little bit, Mikey. This week we had

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Speaker 1: we had a new guy come in and you know,

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Speaker 1: he had an air conditioning problem on a Honda Odyssey.

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Speaker 1: He came to us because he read about us online

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Speaker 1: and our reviews were great, great. You know what, I

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Speaker 1: don't really pay attention to the reviews. But you know, frankly,

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Speaker 1: I know how good we are, and I know how

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Speaker 1: hard we try and what our dedication level is. But

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Speaker 1: it's I look at the finished product. How did we

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Speaker 1: treat the customer? He came in the a C didn't work,

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Speaker 1: went through basic diagnosis, explained to him the outcome, here's

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Speaker 1: what has to happen, here's how we're gonna go about it.

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Speaker 1: Explained it to him on the phone, put it in writing.

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Speaker 1: Did the diagnosis. The system has a leak. It's out

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Speaker 1: of refrigerment, couldn't find the leak. Tried every nook, cranny,

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Speaker 1: hook twist, everything I could think of to make that

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Speaker 1: vehicle leak refrigerent all right, ended up not leaking. Charge

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Speaker 1: the system. Put a put a fluorescent eye in it.

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Speaker 1: I said, there's a die in the system. When it leaks,

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Speaker 1: it's gonna show me where the leak is or not.

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Speaker 1: If I don't see the leak, I know it's the evaporated.

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Speaker 1: If I do see the leak, we'll deal with it

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Speaker 1: and fix it. Okay, it's it's it's. It was discussed

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Speaker 1: verbally as I'm discussing it with you. It's on the

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Speaker 1: invoice he signed for it. He nodded his head. Yes,

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Speaker 1: we shook hands. He was happy. He said, I hope

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Speaker 1: I don't have to come back, but if I do,

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Speaker 1: at least I know to get fixed. Yesterday, at quarter

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Speaker 1: to four, I get a text. You know, I'm very

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Speaker 1: disappointed the A C system stopped working, and I'm not

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Speaker 1: really sure why I spent all that money. Where do

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Speaker 1: you go? Where do you Where do you go with that?

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Speaker 1: You know? Where do you where do you go with that?

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Speaker 1: What do you do with that? And the bottom line

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Speaker 1: is you can fix any car, you can service any vehicle,

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Speaker 1: but you can't fix the public because they've got their

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Speaker 1: own perspective and their own take on this industry, and

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Speaker 1: it's getting tougher every year. So do I think you

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Speaker 1: could be in order repair? And I think a smart

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Speaker 1: guy like you, from the sounds of it, is probably

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Speaker 1: what the order repair industry needs. Would I, you know,

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Speaker 1: if you had two million dollars to invest, would I

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Speaker 1: invested in order to repair? I don't know. I probably

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Speaker 1: invested in the stock market and go sit on the

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Speaker 1: beach for the next twenty years and be happier. But

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Speaker 1: you know, and that's the God's honest truth. It's it's

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Speaker 1: just just a cup of perspective. Mike. Yea, I gotta

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Speaker 1: go out, have to have this conversation in detail. But

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Speaker 1: you know, sir, but good luck to you and whatever

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Speaker 1: you decide to do, I'm sure you'll be great. All right,

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Speaker 1: You take good care five five five six zero nine zero.

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Speaker 1: Running in the car Doctor, coming back for the best

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Speaker 1: in car advice. Give Ron a call eight five five

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Speaker 1: five six zero nine nine zero zero. Now back to Ron. Hey,

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Speaker 1: let's get over to Mike and Delaware. Oh nine four

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Speaker 1: to escape, Mike, Welcome to the car. Doctor, sir, how

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Speaker 1: can I help Ron? How are you doing you two? Sir?

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Speaker 1: What's what's doing? Kind of question? Umm? Shoot, me and

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Speaker 1: my daughter took we got the car back are escape

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Speaker 1: back in April and we took an on our first

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Speaker 1: trip to Orange County, Connecticut, our granddaughter sofa softbo tournament.

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Speaker 1: And when we're going the air conditioning works fine, but

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Speaker 1: the one in you and then now to three don't work.

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Speaker 1: It just works on four. Would that be the switch

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Speaker 1: or the blower motor? More than likely it's the resistor. Okay,

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Speaker 1: the blow resisted. If I take it to a mechanic,

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Speaker 1: do I asked him to put it on the machine?

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Speaker 1: Well you're gonna ask what? Yeah, I mean, listen and

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Speaker 1: hour's worth a diagnosis or less. Somebody should be able

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Speaker 1: to tell you that that's that's fairly you know, quick

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Speaker 1: and simple. Um, that's a that's a that's a down

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Speaker 1: and dirty repair resistant blocks located down on the right

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Speaker 1: side underneath the glove box, and they're very common to fail.

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Speaker 1: One thing to be aware of is just take a

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Speaker 1: look at if you've never done it, changed the cabin

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Speaker 1: air filter, all right, it's got Um, I'm the second owner.

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Speaker 1: An older gentleman had the car and had eight out

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Speaker 1: knowing and when I got it, he keptain in garage

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Speaker 1: captain very good ship. Yeah, just well, and I just

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Speaker 1: I just say, whenever we're whenever we talk about, you know,

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Speaker 1: issues with the blower motor, like you're describing just for giggles,

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Speaker 1: I always you know you're in there anyway, take a

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Speaker 1: look at the cabin air filter because if it's never

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Speaker 1: been changed, or if it's been a while, now is

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Speaker 1: a good time. And you know, we we we typically

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Speaker 1: see life span on cabin air filters every fifteen to

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Speaker 1: twenty thousand miles. Well, you know I've seen a few

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Speaker 1: that oh g I I have a cabin filter and

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Speaker 1: you know, at eighty or ninety thousand miles it looks

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Speaker 1: absolutely terrible. Uh. And then you'll find out that the

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Speaker 1: reason the blower motor failed is because the cabin filters

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Speaker 1: overloaded and it's allowing dirt, debris and everything else to

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Speaker 1: pass by it. And sometimes it will collect on the

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Speaker 1: resistort block and then that creates another issue. So um,

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Speaker 1: you know, just just just to be mindful, all right, sir? Yeah,

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Speaker 1: another question, right, Um, I'm due for noal change. And

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Speaker 1: then the owners manuel it says, is this right? Is

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Speaker 1: that synthetical? Well it better be synthetic oil minkey. Yeah,

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Speaker 1: you know it's it's you know again, And not to

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Speaker 1: stir the debate because it seems to be the number

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Speaker 1: one answer that we we were, the number one question

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Speaker 1: that we are, the topic that we seem to talk

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Speaker 1: about the most. But you know, the rule of thumb

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Speaker 1: is synthetic is a five to six thousand mile oil

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Speaker 1: good quality filter? Um? You know, it would be a

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Speaker 1: it would be a great time to have a conversation

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Speaker 1: about Wicks filters. Wis filters, Uh, you know are probably

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Speaker 1: um can you can you get them? As any which filters?

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Speaker 1: Wicks filters are carried nationwide. You know auto parts houses,

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Speaker 1: Rileyoto Parts, Rileyoto dot Com carries Wicks and uh you know,

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Speaker 1: if you've got an O'rallyoto parts down by you, you

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00:16:40,640 --> 00:16:42,880
Speaker 1: can grab one down there. But the point I was

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Speaker 1: going to make is Wix is, Um, you know there

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Speaker 1: there aren't many filter manufacturers left all right. Wicks is

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Speaker 1: actually a manufacturer, so they they engineer, they manufacture. Um,

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Speaker 1: I believe they make filters for a lot of other

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Speaker 1: brands or a lot of other components, but everything is

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Speaker 1: spect out and neared that way. But the point is,

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Speaker 1: you know, the folks at Wicks actually started a few

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Speaker 1: years back. Now they've got a heavy duty oil filter

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Speaker 1: line that people aren't aware of. That's there that if

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Speaker 1: you want to go extended oil drain intervals, which is

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Speaker 1: where our conversation was going, you can do that with

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Speaker 1: a wix HD filter and um get longer life out

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Speaker 1: of the oil change. If that's if that's where you're

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Speaker 1: so inclined, you know, it's it's not a question of

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Speaker 1: how long does the oil last by itself, it's how

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Speaker 1: long does the oil last and how long does the

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Speaker 1: filter list is the filter matched and rated to what

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Speaker 1: the oil will last? And a lot of people are

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Speaker 1: doing or ten thousand mile oil changes with an oil

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Speaker 1: filter that's really only rated for six or seven thousand miles,

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Speaker 1: and before the sincet it got changed at twenty five

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Speaker 1: or three thousand mongs. You know, I've got a ninety

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Speaker 1: two Ranger that it's got a man after my own heart.

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Speaker 1: Then you know what, Mike, that's why Tom and Mike

348
00:17:58,320 --> 00:18:00,159
Speaker 1: are giving me the thumbs Upstand the line or the

349
00:18:00,160 --> 00:18:02,680
Speaker 1: winner of the thirty nine for die Cast model today

350
00:18:02,720 --> 00:18:04,840
Speaker 1: from the folks over at Wicks Wicks Filters dot com.

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00:18:05,119 --> 00:18:07,200
Speaker 1: So stay in the line and they'll get your information

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00:18:07,280 --> 00:18:09,080
Speaker 1: from you and get that out to you. Thanks for

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00:18:09,440 --> 00:18:11,119
Speaker 1: thanks for being part of the Car Doctor family and

354
00:18:11,200 --> 00:18:13,760
Speaker 1: some great questions and uh enjoy that Ford Ranger of

355
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Speaker 1: two or seventy thousand miles. I gotta go a little

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Speaker 1: bit to catch up to you, brother, so but um,

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Speaker 1: thanks for being part of the family and calling in today.

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Speaker 1: I'm on a any in the card Doctor eight five

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Speaker 1: five zero nine zero. We're back right after this. Welcome back,

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Speaker 1: weren't any of the card Doctor eight five five five

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Speaker 1: zero nine zero. Once again, congratulations to Mike and Delaware

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00:18:45,880 --> 00:18:48,520
Speaker 1: winner of our thirty nine for die Cast giveaway today.

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00:18:48,560 --> 00:18:51,760
Speaker 1: More information at Wicks Filters dot com. Back to the

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Speaker 1: want ads, Well, I got a story I want to

365
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Speaker 1: tell you, but I was just again, I'm just fascinated

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Speaker 1: by the want as the things people try to sell

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Speaker 1: the cars, right, this is kind of depressing. Um antiquing

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Speaker 1: classic A nineteen eighty six Corvette convertible not I don't

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Speaker 1: know about you, but you know Corvette used to be it. Okay,

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Speaker 1: It's like every red blooded American male wanted a corvette

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Speaker 1: in high school was like a Corvette. Right, It's like, well,

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Speaker 1: I'll never get one of those, and them we'll be

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Speaker 1: able to afford it. Nineteen eighty six where six Corvette convertible,

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Speaker 1: low mileage, you're in a vet. I mean, just there's

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Speaker 1: not a lot of money. So let's see what do

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Speaker 1: you want to drive? Do you want to drive the

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Speaker 1: eighty six Corvette for eighty five bucks? Or where did

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Speaker 1: it go? The two thousand, eleven G for sixty? I mean,

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00:19:41,800 --> 00:19:46,080
Speaker 1: isn't that kind of a no brainer? Um? You know? Uh,

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00:19:46,720 --> 00:19:49,360
Speaker 1: Nissan rogue. By the way, the paper spelled it wrong.

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00:19:49,440 --> 00:19:51,800
Speaker 1: The paper spelled at rouge r o U G. It's

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Speaker 1: a rogue. Um, a Nissan rouge. Oh look we invented

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Speaker 1: a car. Um where did it go? Oh we'll drive

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Speaker 1: excellent condition, seventy thousand mile eighty nine fifty. Then why

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00:20:01,480 --> 00:20:04,160
Speaker 1: do they put eight nine fifty? Why's just putting nine

386
00:20:04,200 --> 00:20:06,680
Speaker 1: thousand dollars because that's what you want for it? You know,

387
00:20:06,920 --> 00:20:09,440
Speaker 1: sure it's only worth seven, but you want nine. I

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00:20:09,880 --> 00:20:13,679
Speaker 1: you know, Um, I don't get it. Toyota two thousand

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00:20:13,720 --> 00:20:17,000
Speaker 1: five Ciena Excellent pamper condition, no dings, no DNSE, no rust,

390
00:20:17,440 --> 00:20:20,520
Speaker 1: metallic gray four thousand or best offer. So you know

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Speaker 1: what that means. It's got no rust because it's got

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00:20:22,880 --> 00:20:26,400
Speaker 1: oil leaks, all right, and it's it's sort of rustproof.

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00:20:26,520 --> 00:20:28,679
Speaker 1: The body. It's got no DNSE because you can't tell

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Speaker 1: because there's no paint left on it, because it's fifteen

395
00:20:30,680 --> 00:20:33,960
Speaker 1: years old, all right, and there's there's no things because

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00:20:34,000 --> 00:20:35,840
Speaker 1: you can't see the things for all the for all

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00:20:35,920 --> 00:20:37,920
Speaker 1: the for all the lack of paint that the vehicle

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Speaker 1: has on and that's why they only want four grand

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00:20:39,840 --> 00:20:42,399
Speaker 1: or best offer. So give him a dollar. You know,

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Speaker 1: that's a guy like you know, if you're sitting around

401
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Speaker 1: late on a Saturday night, you call it up at

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Speaker 1: three in the morning, and you gotta give it your best,

403
00:20:47,840 --> 00:20:50,440
Speaker 1: you know, wise cracker voice. You know I was staying,

404
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Speaker 1: I'll give you a dollar for that car, all right,

405
00:20:52,520 --> 00:20:54,400
Speaker 1: I'll give you two. See how long the guy goes

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Speaker 1: before he hangs up the phone on you, right, four

407
00:20:56,760 --> 00:20:59,159
Speaker 1: thousand dollars of that. And here's the one I was

408
00:20:59,200 --> 00:21:02,080
Speaker 1: thinking of. Our good friend Tom Lawler, Tom Tom Ray

409
00:21:02,160 --> 00:21:04,359
Speaker 1: knows who Tom Lawler is he's a he's a buddy

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Speaker 1: of ours from the old radio days. Eight Cadillac Devil.

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Speaker 1: I'm surprised Tom didn't buy this cop. Tom never buys

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Speaker 1: a car newer than two thousand. He wouldn't know what

413
00:21:12,880 --> 00:21:15,200
Speaker 1: a two thousand and one vehicle looked like on his

414
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Speaker 1: best day if he stood on his head. Cadillac Devil,

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Speaker 1: four door, eight cylinder, old power, very clean, hundred seventeen

416
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Speaker 1: thousand miles, twenty in her bucks now or best offer.

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Speaker 1: There's a restaurant, alright, everybody's got, you know, upscale restaurants.

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00:21:30,840 --> 00:21:33,159
Speaker 1: There are situations you go out to family dinner when

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Speaker 1: it's like a family buffet. All right, it's like, you know,

420
00:21:36,160 --> 00:21:38,400
Speaker 1: eighteen twenty of you and it's like a big, big,

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Speaker 1: high end steakhouse and it's like a fifteen sixte ll meal.

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Speaker 1: I can I can honestly say, hands up, right, I've

423
00:21:44,200 --> 00:21:45,600
Speaker 1: been to a meal like that. Mike, You ever go

424
00:21:45,680 --> 00:21:48,439
Speaker 1: out to dinner? Right, Fifteen sixty hundred dollars isn't out

425
00:21:48,440 --> 00:21:51,800
Speaker 1: of the realm. So let's see, do we want to

426
00:21:51,840 --> 00:21:54,760
Speaker 1: go out to dinner or go buy a Cadillac. I mean,

427
00:21:54,840 --> 00:21:57,280
Speaker 1: that's kind of what that comes down to write because

428
00:21:57,600 --> 00:22:00,320
Speaker 1: you're sort of in the neighborhood of a good steak. Uh.

429
00:22:00,520 --> 00:22:02,720
Speaker 1: You know, look at how Cadillac's fallen, right, A ninety

430
00:22:02,760 --> 00:22:06,720
Speaker 1: eight Cadillac. That's so, let's see, that's twenty two years old.

431
00:22:08,240 --> 00:22:10,159
Speaker 1: I don't know. There's a bunch of junk here. That's

432
00:22:10,200 --> 00:22:12,000
Speaker 1: what I really see, because when I really read this,

433
00:22:12,640 --> 00:22:16,119
Speaker 1: there's nothing here that jumps out at you. Ford Focus

434
00:22:16,280 --> 00:22:19,640
Speaker 1: se L two thousand twelve alloy wheels, fifty thousand miles sunroof.

435
00:22:19,680 --> 00:22:22,240
Speaker 1: Here's the car with the water leak. Okay, because it's

436
00:22:22,280 --> 00:22:24,800
Speaker 1: got a sunroof, all right, A two thousand twelve Ford

437
00:22:24,840 --> 00:22:28,479
Speaker 1: Focus alloy wheels, fifty thousand miles sunroof, six thousand dollars.

438
00:22:28,680 --> 00:22:30,960
Speaker 1: See that car has got a water leak. That's why

439
00:22:31,000 --> 00:22:33,120
Speaker 1: they're selling it so cheap, because it's it's only six

440
00:22:33,240 --> 00:22:37,520
Speaker 1: years old, seven years old. That um, you know for

441
00:22:37,840 --> 00:22:41,240
Speaker 1: f one fifty two thousand four, forty nine thousand miles.

442
00:22:42,000 --> 00:22:45,840
Speaker 1: What's O G what's O G miles? Forty nine k

443
00:22:46,840 --> 00:22:52,480
Speaker 1: O G miles original Original Gangster? I don't know. Excellent condition? Well,

444
00:22:52,560 --> 00:22:54,399
Speaker 1: first of all, nothing from two thousand four could be

445
00:22:54,400 --> 00:22:57,920
Speaker 1: an excellent condition. So I you know, if a baby

446
00:22:58,040 --> 00:22:59,959
Speaker 1: was born in two thousand four, the kids already fIF

447
00:23:00,000 --> 00:23:02,240
Speaker 1: teen years old. He's not an excellent condition. So the

448
00:23:02,320 --> 00:23:05,399
Speaker 1: car can't be an excellent condition like new new tires,

449
00:23:05,480 --> 00:23:09,480
Speaker 1: et cetera. See what's this like new new tires, et cetera.

450
00:23:09,680 --> 00:23:12,239
Speaker 1: Here's a person who can't even write an ad. All right,

451
00:23:12,440 --> 00:23:14,720
Speaker 1: they can't even speak English. You're really gonna trust that

452
00:23:14,760 --> 00:23:16,480
Speaker 1: they took care of the car, right because I swear

453
00:23:16,560 --> 00:23:18,800
Speaker 1: this is what it says, forty nine k o G

454
00:23:19,040 --> 00:23:22,399
Speaker 1: miles excellent condition like new new tires, et cetera. Or

455
00:23:22,520 --> 00:23:25,600
Speaker 1: best offer. Oh, here's another guy. We should call this

456
00:23:25,640 --> 00:23:27,040
Speaker 1: guy up a two o'clock in the morning. We'll give

457
00:23:27,119 --> 00:23:29,560
Speaker 1: him two dollars for the truck, all right, you know,

458
00:23:29,960 --> 00:23:31,320
Speaker 1: just wake the guy up in the middle of the night.

459
00:23:31,320 --> 00:23:33,119
Speaker 1: See if you catching when he's sleeping, maybe he'll take

460
00:23:33,160 --> 00:23:34,600
Speaker 1: the offer. You never know. The wife will be like,

461
00:23:34,640 --> 00:23:36,119
Speaker 1: take the two dollars, we want to get rid of it.

462
00:23:36,200 --> 00:23:39,240
Speaker 1: Who cares? Actually, you call that guy in the middle

463
00:23:39,240 --> 00:23:42,280
Speaker 1: of the week when when he's working in the wife's home.

464
00:23:42,359 --> 00:23:43,760
Speaker 1: I want to get rid of this truck. I'll take

465
00:23:43,840 --> 00:23:45,879
Speaker 1: five bucks for it, right, that's what you gotta do.

466
00:23:46,200 --> 00:23:48,960
Speaker 1: Let the wife sell you the car. Oh good lord,

467
00:23:49,000 --> 00:23:50,880
Speaker 1: I want to talk to you about this Volkswagen. It's

468
00:23:50,880 --> 00:23:55,600
Speaker 1: been on my mind. V W. Jetta came into the

469
00:23:55,600 --> 00:23:59,080
Speaker 1: shop this week and I think the point of this

470
00:23:59,320 --> 00:24:02,879
Speaker 1: story is you have to be vehicle aware. Thanks for

471
00:24:02,960 --> 00:24:04,840
Speaker 1: letting us goof around with you like that. That's just

472
00:24:05,119 --> 00:24:06,880
Speaker 1: sometimes that's fun that you can have a lot of laughs.

473
00:24:06,920 --> 00:24:11,000
Speaker 1: Reading the classifies you really can. And you've got to

474
00:24:11,080 --> 00:24:13,600
Speaker 1: be you've got to be in tune with the vehicle

475
00:24:14,359 --> 00:24:17,600
Speaker 1: and you've got to realize the danger of of of

476
00:24:17,680 --> 00:24:23,280
Speaker 1: getting stuck and what happens when you doen Jetta it

477
00:24:23,440 --> 00:24:25,680
Speaker 1: needed the last time it was in, the first time

478
00:24:25,760 --> 00:24:31,080
Speaker 1: it was in was four months ago. It needed service, oil, fluids, filters.

479
00:24:31,240 --> 00:24:33,600
Speaker 1: It was overdue, It hadn't had anything done, no history

480
00:24:33,640 --> 00:24:36,520
Speaker 1: of records. We did an oil change. That was all

481
00:24:36,680 --> 00:24:38,080
Speaker 1: that they wanted to do at the time. And then

482
00:24:38,160 --> 00:24:44,159
Speaker 1: down the road and you know the road is like

483
00:24:44,320 --> 00:24:47,800
Speaker 1: White Alice cigars, remember White Alice cigars from the sixties.

484
00:24:48,520 --> 00:24:52,439
Speaker 1: White Alice cigars. Their motto was sooner or later, We're

485
00:24:52,440 --> 00:25:00,080
Speaker 1: gonna get you all right, um, so you know, and

486
00:25:00,119 --> 00:25:03,720
Speaker 1: you can take well, yeah, because you know, my father

487
00:25:03,800 --> 00:25:05,840
Speaker 1: smoked white Alae cigars. If you want to know the truth,

488
00:25:06,359 --> 00:25:08,600
Speaker 1: that's how I remember that model. My father smoked white

489
00:25:08,600 --> 00:25:11,880
Speaker 1: Alli cigars. He died of cancer in night. So it's like, yes,

490
00:25:12,400 --> 00:25:14,040
Speaker 1: you know, it's and I can say that, I'm allowed

491
00:25:14,119 --> 00:25:16,040
Speaker 1: to say that. It's it's just the way it is.

492
00:25:16,640 --> 00:25:18,320
Speaker 1: But um, I always think of the road is like

493
00:25:18,400 --> 00:25:21,160
Speaker 1: white Alla cigars. It's a very unforgiving place. It's sooner

494
00:25:21,200 --> 00:25:24,600
Speaker 1: or later they're gonna get you. People don't take care

495
00:25:24,680 --> 00:25:26,680
Speaker 1: of the car, and then when the car breaks, they're shocked.

496
00:25:27,359 --> 00:25:32,800
Speaker 1: So there's Volkswagen comes in losing air and attire. It

497
00:25:32,920 --> 00:25:36,040
Speaker 1: needed fluids filters, the power steering was still leaking. It

498
00:25:36,160 --> 00:25:39,040
Speaker 1: needed an oil change. It needed two back tires, which

499
00:25:39,080 --> 00:25:44,040
Speaker 1: it needed the last time. But I couldn't get the

500
00:25:44,080 --> 00:25:46,320
Speaker 1: car to start. I put the key in the ignition

501
00:25:46,880 --> 00:25:50,320
Speaker 1: and I would turn the locks cylinder and the car

502
00:25:50,440 --> 00:25:53,560
Speaker 1: would start, but it wouldn't shut off. I would have

503
00:25:53,640 --> 00:25:56,520
Speaker 1: to sit there and fiddle around with the key to

504
00:25:56,560 --> 00:25:59,320
Speaker 1: get it to shut off because it wouldn't return back

505
00:25:59,400 --> 00:26:03,600
Speaker 1: to the office position. And that didn't bother the owner

506
00:26:03,640 --> 00:26:06,040
Speaker 1: as much. Yeah, it's been like that. I you know,

507
00:26:06,119 --> 00:26:08,480
Speaker 1: I've been it's okay, a cold Volkswagen. They said it

508
00:26:08,480 --> 00:26:11,560
Speaker 1: would be hard to fix, so I figured, why bother? Uh,

509
00:26:11,960 --> 00:26:14,600
Speaker 1: you know? And I thought of that quote from Kennedy

510
00:26:14,720 --> 00:26:16,399
Speaker 1: right about going to the moon. We choose not to

511
00:26:16,440 --> 00:26:18,280
Speaker 1: go to the moon because it's hard, which we were

512
00:26:18,440 --> 00:26:19,960
Speaker 1: because it's easy. But we choose to go to the

513
00:26:20,000 --> 00:26:21,840
Speaker 1: moon because it's hard. You've got to fix the car.

514
00:26:21,920 --> 00:26:23,840
Speaker 1: Because it's hard, it's easy, it doesn't matter. You've still

515
00:26:23,840 --> 00:26:26,040
Speaker 1: gotta fix the car because if you can't shut the

516
00:26:26,119 --> 00:26:28,320
Speaker 1: car off, what are you gonna do? Wait until it

517
00:26:28,359 --> 00:26:30,520
Speaker 1: runs out of gas, and then what do you do.

518
00:26:32,400 --> 00:26:35,200
Speaker 1: You've got to be in tune with the car. We

519
00:26:35,280 --> 00:26:37,760
Speaker 1: had a two thousand and eight Dodgs Nitro came in

520
00:26:37,880 --> 00:26:43,480
Speaker 1: this week, all right, And I really, I really believe,

521
00:26:43,520 --> 00:26:46,919
Speaker 1: and I say this all the time that repairing cars

522
00:26:47,200 --> 00:26:49,560
Speaker 1: is like dating. You gotta get used to each other.

523
00:26:50,200 --> 00:26:53,359
Speaker 1: It's it's it's it's a process, and it doesn't happen

524
00:26:53,400 --> 00:26:56,199
Speaker 1: the first time around. And when Scott first came to us,

525
00:26:56,240 --> 00:26:59,080
Speaker 1: he was in shell shock because the last repair shop

526
00:26:59,160 --> 00:27:00,760
Speaker 1: he was and he said they he's yelled at him

527
00:27:00,760 --> 00:27:03,480
Speaker 1: and they never fixed anything. And he said he just

528
00:27:03,680 --> 00:27:05,560
Speaker 1: he just he was just like gunshot. He was just

529
00:27:05,840 --> 00:27:09,119
Speaker 1: he almost had like if there's an automotive PTSD, he

530
00:27:09,280 --> 00:27:12,160
Speaker 1: had it right. So it's been about two years we've

531
00:27:12,200 --> 00:27:15,800
Speaker 1: been dating, we've been working on his cars. So he

532
00:27:15,920 --> 00:27:20,560
Speaker 1: brought it in this week and I had to do

533
00:27:20,680 --> 00:27:22,359
Speaker 1: some service to it. I had to change the oil

534
00:27:22,400 --> 00:27:25,800
Speaker 1: and I had to look at it for breaks. And

535
00:27:25,880 --> 00:27:29,760
Speaker 1: there's two things I always do. There's two things I

536
00:27:30,000 --> 00:27:34,240
Speaker 1: always do, have done teach the guys to do every

537
00:27:34,320 --> 00:27:36,320
Speaker 1: time I bring a car and for an oil change.

538
00:27:37,640 --> 00:27:39,359
Speaker 1: And when the car doctor returns, I'll tell you what

539
00:27:39,480 --> 00:27:43,800
Speaker 1: those two things are. Zero the car doctors coming back

540
00:27:44,000 --> 00:27:47,720
Speaker 1: right after this. That's not Fizy. She was there and

541
00:27:47,880 --> 00:27:59,320
Speaker 1: there she woke up and then welcome back. We're on

542
00:27:59,359 --> 00:28:00,840
Speaker 1: the of the car doc. So what are the two

543
00:28:00,920 --> 00:28:03,560
Speaker 1: things that I do with every car that comes into

544
00:28:03,600 --> 00:28:06,160
Speaker 1: the shop, and and especially if we're doing an oil

545
00:28:06,280 --> 00:28:09,160
Speaker 1: change and doing it for this same way for forty years.

546
00:28:09,880 --> 00:28:11,919
Speaker 1: The first thing is you always put down the driver's

547
00:28:11,960 --> 00:28:15,680
Speaker 1: side window. You always put down the driver's window because

548
00:28:16,200 --> 00:28:18,840
Speaker 1: you never know, and more so now with newer cars.

549
00:28:19,080 --> 00:28:20,560
Speaker 1: Back in the day, we did it just as a

550
00:28:20,640 --> 00:28:22,440
Speaker 1: matter of habits. So if we ever lock the keys

551
00:28:22,440 --> 00:28:25,800
Speaker 1: in the car accidentally, but now new cars with alarm systems,

552
00:28:25,840 --> 00:28:29,760
Speaker 1: smart keys and all the electronic manipulation. I can't tell

553
00:28:29,800 --> 00:28:32,920
Speaker 1: you how many times cars locked themselves and if that

554
00:28:33,000 --> 00:28:35,959
Speaker 1: windows not down, you've got a problem. And sometimes they

555
00:28:36,000 --> 00:28:37,840
Speaker 1: actual they locked themselves with the key in it, which

556
00:28:37,840 --> 00:28:40,960
Speaker 1: they're not supposed to do, but under certain conditions they will.

557
00:28:41,560 --> 00:28:44,440
Speaker 1: So you always open the window. Second thing always pulled

558
00:28:44,480 --> 00:28:47,280
Speaker 1: the hood release cable. So I had this two thousand

559
00:28:47,320 --> 00:28:49,200
Speaker 1: eight dods Nitshire that came into the shop this week

560
00:28:49,240 --> 00:28:51,560
Speaker 1: and it's where the story started about being in tune

561
00:28:51,600 --> 00:28:55,320
Speaker 1: with the car and I have to change the oil. Well,

562
00:28:55,520 --> 00:28:57,320
Speaker 1: in order to change the oil, you have to be

563
00:28:57,360 --> 00:29:01,200
Speaker 1: able to put oil in it, right, So pot go

564
00:29:01,320 --> 00:29:03,840
Speaker 1: to pop the hood, The hood doesn't pop. The latch

565
00:29:03,960 --> 00:29:07,560
Speaker 1: is frozen. And you know I've said this to Scott

566
00:29:07,640 --> 00:29:10,160
Speaker 1: before via clowner and he said, yeah, he goes everybody.

567
00:29:10,160 --> 00:29:11,520
Speaker 1: He fixed that a while ago. I said, well, we

568
00:29:11,920 --> 00:29:13,760
Speaker 1: we looped it up about two years ago and we

569
00:29:13,840 --> 00:29:15,720
Speaker 1: said it needs a latch. It's in your file. We

570
00:29:15,880 --> 00:29:18,400
Speaker 1: write everything down. So now we had to keep the

571
00:29:18,440 --> 00:29:20,440
Speaker 1: car over the weekend and uh, you know, now we're

572
00:29:20,440 --> 00:29:22,120
Speaker 1: gonna do a Now we're gonna do a good latch

573
00:29:22,200 --> 00:29:23,800
Speaker 1: on because I was finally able to get it open

574
00:29:23,800 --> 00:29:24,880
Speaker 1: because I said, you know, I don't want to just

575
00:29:24,920 --> 00:29:26,920
Speaker 1: try and open this and disabled the car for the weekend.

576
00:29:26,920 --> 00:29:29,240
Speaker 1: Now I don't need it for the weekend. Okay, So

577
00:29:29,600 --> 00:29:33,239
Speaker 1: you know he's getting it. He's in tune, all right,

578
00:29:33,440 --> 00:29:35,960
Speaker 1: he's starting to you know, he he understands how we think.

579
00:29:37,160 --> 00:29:40,640
Speaker 1: The Volkswagen owner, I'm not sure where that's going because

580
00:29:40,720 --> 00:29:42,560
Speaker 1: we ended up sending it out the Volkswagens. You had

581
00:29:42,600 --> 00:29:44,120
Speaker 1: to take it to VW because they have to program

582
00:29:44,200 --> 00:29:45,880
Speaker 1: the key because they're the only ones who can really

583
00:29:45,920 --> 00:29:48,640
Speaker 1: do that as a VW. They're they're the dealer and um,

584
00:29:48,720 --> 00:29:50,520
Speaker 1: you know, and maybe saysn't have the program because the

585
00:29:50,560 --> 00:29:52,800
Speaker 1: locks cylinder is probably more the lock cylinders failure. But

586
00:29:53,680 --> 00:29:55,880
Speaker 1: sometimes the car is enough of a mess that you

587
00:29:56,080 --> 00:29:59,480
Speaker 1: you it's hard to fix the car and the customer

588
00:30:00,040 --> 00:30:02,480
Speaker 1: and it's like dating. It's back to that thing again.

589
00:30:02,840 --> 00:30:05,239
Speaker 1: Sometimes you gotta let the girl go and let them

590
00:30:05,280 --> 00:30:08,680
Speaker 1: experience life and then they find out, you know, how

591
00:30:08,840 --> 00:30:10,640
Speaker 1: right or wrong you are, and whether they come back

592
00:30:10,760 --> 00:30:13,200
Speaker 1: or not depends on that. But either way, your life

593
00:30:13,240 --> 00:30:16,400
Speaker 1: gets easier and that's what counts. So let's get over

594
00:30:16,440 --> 00:30:18,000
Speaker 1: to the phones. You can talk to John in Illinois

595
00:30:18,080 --> 00:30:21,560
Speaker 1: twelve GM say Tom like that and John, welcome to

596
00:30:21,600 --> 00:30:25,240
Speaker 1: the car doctor, sir. How can I help right spread

597
00:30:25,280 --> 00:30:28,880
Speaker 1: Illinois here, sir, I'll get to actually here myself tomorrow.

598
00:30:29,080 --> 00:30:31,760
Speaker 1: Radio program on w T A cool. You can tell

599
00:30:31,760 --> 00:30:33,880
Speaker 1: your wife you're a radio rock star. Go ahead, babe.

600
00:30:34,640 --> 00:30:36,640
Speaker 1: Uh that was a former life but already did that

601
00:30:40,400 --> 00:30:46,440
Speaker 1: started in nine sev W But anyway, GM, GMC, terrain

602
00:30:46,520 --> 00:30:49,520
Speaker 1: and Equinox I got this card in the middle. There's

603
00:30:49,520 --> 00:30:56,320
Speaker 1: a class action for models and some thirteen models excessive

604
00:30:56,400 --> 00:31:04,320
Speaker 1: oil consumption due to putting in the wrong rings. Yep, yeah, yeah,

605
00:31:04,400 --> 00:31:09,120
Speaker 1: they're they're having issues with their finding that um, wrong rings,

606
00:31:09,200 --> 00:31:12,920
Speaker 1: low tension rings, poor oil control, and and and somewhere

607
00:31:12,960 --> 00:31:15,920
Speaker 1: at the bottom of that recall, there's also a conversation

608
00:31:16,200 --> 00:31:19,400
Speaker 1: that the extended oil drain interval is creating an issue

609
00:31:19,440 --> 00:31:23,080
Speaker 1: with them, and you know they're they're coming to light

610
00:31:23,200 --> 00:31:25,080
Speaker 1: that ge maybe we shouldn't have dragged the oil change

611
00:31:25,120 --> 00:31:28,200
Speaker 1: out so long. And um, they're they're paying for it now.

612
00:31:28,280 --> 00:31:32,000
Speaker 1: Jeems about to get spanked for that. Because of because

613
00:31:32,040 --> 00:31:36,800
Speaker 1: of that, and it's gonna coo. Well, you want to

614
00:31:36,840 --> 00:31:39,680
Speaker 1: get the recall done, you know, you want to get

615
00:31:39,720 --> 00:31:43,720
Speaker 1: the recall done. Do you like the car? Yes, it's

616
00:31:43,800 --> 00:31:46,120
Speaker 1: my sons, but he loves it. And how many miles

617
00:31:46,160 --> 00:31:50,040
Speaker 1: are on at John He's got fifty six? Uh? And

618
00:31:50,120 --> 00:31:54,600
Speaker 1: it's rain right, so you know, go in, go in,

619
00:31:54,760 --> 00:31:57,440
Speaker 1: talk to the dealer, ask him just what exactly are

620
00:31:57,440 --> 00:31:59,760
Speaker 1: they gonna do? How long are they gonna have it?

621
00:32:00,320 --> 00:32:03,120
Speaker 1: Can you get a loaner? All right, you know, all

622
00:32:03,160 --> 00:32:06,320
Speaker 1: the right questions. Schedule it out of convenience because the

623
00:32:06,440 --> 00:32:09,240
Speaker 1: problem is gonna be if it does start to burn oil.

624
00:32:09,400 --> 00:32:13,920
Speaker 1: Is it burning oil yet? No, not that I'm aware of, Okay,

625
00:32:14,280 --> 00:32:16,760
Speaker 1: because the problem is if they're doing this as a

626
00:32:16,880 --> 00:32:19,000
Speaker 1: blind recall, which I believe they are. I think they're

627
00:32:19,000 --> 00:32:22,040
Speaker 1: looking at vins and production dates on engine assemblies. If

628
00:32:22,080 --> 00:32:24,800
Speaker 1: they're just doing it, you know, based on that, I

629
00:32:24,920 --> 00:32:27,280
Speaker 1: say get it done, because by the time you notice

630
00:32:27,320 --> 00:32:30,600
Speaker 1: it is consuming oil. The problem is it's it's not

631
00:32:30,800 --> 00:32:33,880
Speaker 1: just the burning oil, it's the damage the burning oil

632
00:32:33,960 --> 00:32:36,400
Speaker 1: does to the rest of the exhaust system, the catalytic converter,

633
00:32:36,480 --> 00:32:39,840
Speaker 1: the O two sensors, how it coats them, slows them down.

634
00:32:40,640 --> 00:32:46,640
Speaker 1: So yeah, yeah, so it's um, yeah, that's the that's

635
00:32:46,680 --> 00:32:49,400
Speaker 1: the side effect. You know. We'll we'll we'll we'll we'll

636
00:32:49,560 --> 00:32:51,760
Speaker 1: cure your stroke and clear your arteries, but we won't

637
00:32:51,800 --> 00:32:53,840
Speaker 1: be able to repair some of the other damage because

638
00:32:53,880 --> 00:32:56,040
Speaker 1: it went on too long. So uh, you know, it's

639
00:32:56,080 --> 00:32:58,920
Speaker 1: like get it done, get it done early rather than late.

640
00:32:59,440 --> 00:33:02,360
Speaker 1: Um if you can, and um, you know, just going

641
00:33:02,400 --> 00:33:03,640
Speaker 1: to talk to them and ask him what can you

642
00:33:03,760 --> 00:33:06,280
Speaker 1: reasonably expect? See what sort of answers you get. But

643
00:33:06,280 --> 00:33:08,920
Speaker 1: I wouldn't necessarily get rid of the truck because of it. John,

644
00:33:08,960 --> 00:33:10,760
Speaker 1: appreciate the call. Thanks to you and everyone out there

645
00:33:10,800 --> 00:33:13,560
Speaker 1: in Illinois for tuning into The Car Doctor five five

646
00:33:13,800 --> 00:33:16,120
Speaker 1: zero zero The Car Doctors coming back right after this.

647
00:33:21,840 --> 00:33:24,000
Speaker 1: Welcome back the Car Doctor. Thanks for being part of

648
00:33:24,040 --> 00:33:25,720
Speaker 1: the show today, each and every one of you for

649
00:33:25,800 --> 00:33:28,720
Speaker 1: tuning in or calling in and just participating. Really enjoyed

650
00:33:28,760 --> 00:33:31,040
Speaker 1: this show, as I always do each and every week.

651
00:33:31,120 --> 00:33:33,320
Speaker 1: I want to talk real quick about great customers. You

652
00:33:33,320 --> 00:33:35,800
Speaker 1: know we always talk about looking for good mechanics. Well,

653
00:33:36,240 --> 00:33:38,680
Speaker 1: you know, mechanics are always looking for great customers and

654
00:33:38,800 --> 00:33:40,800
Speaker 1: good customers, And I want to talk about two great ones.

655
00:33:41,480 --> 00:33:44,120
Speaker 1: One's one's name is Drew. The O one's name is Jeff.

656
00:33:44,240 --> 00:33:46,240
Speaker 1: They don't know each other. They're not related. They're just

657
00:33:46,360 --> 00:33:49,920
Speaker 1: happened to be too great customers. Drew recently bought a

658
00:33:50,240 --> 00:33:53,440
Speaker 1: mid two thousand, two thousand and six Lexus um Lex

659
00:33:53,480 --> 00:33:56,520
Speaker 1: four seventy the truck SUV. We talked about it once before.

660
00:33:56,600 --> 00:33:59,480
Speaker 1: He is a Drew owns Magic Gardens Landscaping in Allendale,

661
00:33:59,520 --> 00:34:02,560
Speaker 1: New Jersey. UM real sharp cat designs gardens and backyards

662
00:34:02,600 --> 00:34:04,600
Speaker 1: and pools and waterfalls and all that stuff. And he's

663
00:34:04,800 --> 00:34:06,640
Speaker 1: real talented at what he does. And it came in

664
00:34:06,680 --> 00:34:09,560
Speaker 1: the other day for an oil change and it you know,

665
00:34:09,760 --> 00:34:11,839
Speaker 1: jet put up in the air and you know, doing

666
00:34:11,880 --> 00:34:13,520
Speaker 1: the oil change. And I called him over, said, hey, Drew,

667
00:34:13,600 --> 00:34:16,920
Speaker 1: look at this and the trans cooler lines are starting

668
00:34:16,960 --> 00:34:18,640
Speaker 1: to rust that, which is something that we had just

669
00:34:18,719 --> 00:34:20,719
Speaker 1: gone through the truck a couple of weeks prior, months

670
00:34:20,760 --> 00:34:23,200
Speaker 1: prior to months prior. But things developed, right, It's an

671
00:34:23,200 --> 00:34:25,600
Speaker 1: old vehicle, it's being used and um in these trans

672
00:34:25,640 --> 00:34:27,080
Speaker 1: cooler lines. And he looked at me and he said,

673
00:34:27,239 --> 00:34:29,759
Speaker 1: and that's why I bought old school technology because it's

674
00:34:29,760 --> 00:34:31,400
Speaker 1: easier to deal with. Good ahead, fix it. I'll leave

675
00:34:31,400 --> 00:34:32,920
Speaker 1: the truck for a couple of days and we'll deal

676
00:34:32,960 --> 00:34:35,719
Speaker 1: with that next week. Great customer. Jeff comes in. Jeff

677
00:34:35,760 --> 00:34:38,319
Speaker 1: comes in with his Lexus and Jeff has I think

678
00:34:38,320 --> 00:34:40,959
Speaker 1: it's an e S three fifty. It's the sedan model Lexus.

679
00:34:41,000 --> 00:34:43,160
Speaker 1: I forget now right in front of me, and um.

680
00:34:43,400 --> 00:34:45,760
Speaker 1: He dropped it off on Monday at an emergency basis

681
00:34:45,840 --> 00:34:48,320
Speaker 1: and had an oil leak. And we looked at it

682
00:34:48,400 --> 00:34:50,160
Speaker 1: out of the blue, this vehicle. Here's a here's a

683
00:34:50,239 --> 00:34:53,319
Speaker 1: vehicle that's been pampered and well cared for. And one

684
00:34:53,360 --> 00:34:55,600
Speaker 1: of the power of steering cooler lines are up. Sorry,

685
00:34:55,600 --> 00:34:58,240
Speaker 1: the power steering return line coming up. The power steering

686
00:34:58,400 --> 00:35:00,880
Speaker 1: rack had rusted out right on an elbow where it

687
00:35:00,920 --> 00:35:02,440
Speaker 1: makes the turn to go up the frame rail on

688
00:35:02,480 --> 00:35:05,960
Speaker 1: the right side called up. Lexus ordered that we got

689
00:35:06,040 --> 00:35:08,520
Speaker 1: the upper line. We got a reservoir because it's dirty

690
00:35:08,560 --> 00:35:11,720
Speaker 1: and damage. The bottom trans cooler lines on the radiator

691
00:35:11,840 --> 00:35:14,279
Speaker 1: role rusted and splitting. Jeff said, fix and he goes, look,

692
00:35:14,440 --> 00:35:16,880
Speaker 1: I'm driving to Florida in two months. The road is

693
00:35:16,920 --> 00:35:19,480
Speaker 1: a very unforgiving place. Who's this guy listening to? He says,

694
00:35:19,640 --> 00:35:22,160
Speaker 1: I don't want to get stuck. Another great customer that

695
00:35:22,280 --> 00:35:24,200
Speaker 1: gets it, put him in shape, and he's good to go.

696
00:35:24,600 --> 00:35:26,480
Speaker 1: Be a great customer this week until the next time.

697
00:35:26,480 --> 00:35:27,719
Speaker 1: I'm on an ending of the Car Doctor