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Speaker 1: Ron Ananian, I took out a borscope. A borscope is

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Speaker 1: an electronic advice, just like plumbers and carpenters use, like

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Speaker 1: doctors might use, like a dentist might use. And I

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Speaker 1: stuffed it down under the intake manifold, and I saw

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Speaker 1: what I expected to say. He's started. He's a boa.

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Speaker 1: But the car Doctor, when you put in reverse, what happens.

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Speaker 1: The whole pailet goes out. So somewhere we've somewhere, we've

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Speaker 1: got a voltage drop, we've got a bad connection, or

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Speaker 1: we've got an easier path for voltage to take than

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Speaker 1: to go across the element of the ball. Fulfillment of

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Speaker 1: the ball.

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Speaker 2: Welcome to the radio home of Ron Anian, the Car Doctor.

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Speaker 2: Since nineteen ninety one, this is where car owners the

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Speaker 2: world overturned to for their definitive opinion on automotive repair.

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Speaker 2: If your mechanics giving you a busy signal, pick up

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Speaker 2: the phone and call in.

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Speaker 1: The garage doors are open, but I am here to

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Speaker 1: take your call at eight five, five five hundred and

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Speaker 1: now pee.

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Speaker 3: Running.

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Speaker 1: Hey, let's uh, what's feeling great? Right out of the gate.

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Speaker 1: Let's get on over and talk to Dan from Delaware,

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Speaker 1: let's start. The phone calls early oh five, Toyota, Siena Dan.

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Speaker 1: Welcome to the car doctor, sir, how can I help?

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Speaker 4: Yeah?

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Speaker 5: So like yeah again in two thousand and five, Sianna,

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Speaker 5: I have about two hundred and forty five thousand miles

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Speaker 5: on it. Okay, I know it has the original coils

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Speaker 5: in it. Change the spark plugs about every hundred thousand.

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Speaker 5: He would take a little bit daily driver and my

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Speaker 5: wife primary primarily drives it, and she said it was

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Speaker 5: felt like things were slipping as far as the in

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Speaker 5: the transmission. So took it out and sure enough it

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Speaker 5: felt like once you would try to accelerate at certain speeds,

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Speaker 5: it would it was slipping or slipping. So and it

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Speaker 5: has the original fluid in it. We kept them in

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Speaker 5: much longer than we thought we would and kind of

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Speaker 5: had that worry of doing transmission fluid or not. So

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Speaker 5: nevertheless changed they did it dropping still with a new

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Speaker 5: filter in the transmission, it changed slightly maybe, but it

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Speaker 5: still did the slipping. Before I did all that, though

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Speaker 5: I put a computer scanner on it, I didn't get

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Speaker 5: any codes, so I took it to a transmission shop.

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Speaker 5: They detected a misfire on it. But and they said,

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Speaker 5: well it could be that so or it could be

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Speaker 5: the transmissions. And anyway, came back home and put I

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Speaker 5: didn't put new plugs in it, but I exchanged. Well,

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Speaker 5: let me go back. I did another scan on it,

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Speaker 5: went for a long drive on it, and I get

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Speaker 5: an intermittent misfire. Okay, cylinder like this case, cylinder one

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Speaker 5: and cylinder five.

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Speaker 1: All right, let me ask you this, Let me ask

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Speaker 1: you this question. Yeah, is the check engine light on?

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Speaker 5: No?

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Speaker 1: Okay, so it's got no check engine light? Correct, all right.

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Speaker 1: And when you say slipping, define slip. What's your definition

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Speaker 1: of a slip?

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Speaker 4: Yeah, we would.

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Speaker 5: Say you went to like you were doing about twenty

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Speaker 5: or thirty miles an hour, and then you went to

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Speaker 5: really engage the gas pedal right, it would go, but

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Speaker 5: it was there's like power drops, all.

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Speaker 1: Right, So there's a hesitation, yeah, there wastation.

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Speaker 5: Then eventually eventually it gets to a point where then

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Speaker 5: you're fine. All right.

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Speaker 1: It's so like what sort of scan tool that we're use.

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Speaker 1: And you're going in looking at your make model or

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Speaker 1: you're going in looking at ob D two.

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Speaker 5: Uh No, I just went in your Make model, all right? Oh,

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Speaker 5: I'm kind of booting it up here as we think

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Speaker 5: it's a top done brand.

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Speaker 1: Yeah, let's let's go in under ob D two, can we.

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Speaker 1: Let's the reason I like ob D two is because

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Speaker 1: ob D two is the same if you have multiple

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Speaker 1: vehicles in the household. Ob D two is a standard.

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Speaker 1: The government says, this is what it has to do.

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Speaker 1: These are the parameters. That's it. Toyota may have a

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Speaker 1: different opinion, Honda may have a different opinion. Ford may

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Speaker 1: have a different opinion, and so on. So we get

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Speaker 1: into you know, when does it set a code. I've

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Speaker 1: seen situations on Fords, for example, where it's it's just

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Speaker 1: a blatant dead misfire. You can drive that car around

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Speaker 1: three days and I'll never set a fault code. It's crazy. Uh,

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Speaker 1: you know, depending upon their operating strategy I want to

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Speaker 1: deal with. I want to deal with consistency. So let's

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Speaker 1: go look under OBD two, you know, look under code

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Speaker 1: stored and then go look under pending. Are you looking

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Speaker 1: under pending or are you just going in for code retrieval?

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Speaker 5: I guess I was just going in. Well, I was

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Speaker 5: just using the standard diagnostic feature right where it would

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Speaker 5: give me the data like data streams and all that.

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Speaker 5: But yeah, it would show, it would show the misfire,

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Speaker 5: but no, no code.

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Speaker 1: All right, are you are you looking at? Are you

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Speaker 1: looking at?

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Speaker 5: Is there?

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Speaker 1: Is there a place where you can go look at

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Speaker 1: pending or just you know, did a set of code?

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Speaker 1: There's usually two one's current, one's pending, one and one's

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Speaker 1: about to happen. All right, check?

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Speaker 5: Yeah, I'm not able to do it. The guys we're speaking.

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Speaker 1: But yeah, okay, check engine light is on? Correct?

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Speaker 5: No no, I.

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Speaker 1: Thought you said it came on while you were driving.

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Speaker 5: No, no, no, no, no light it'll it'll I can

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Speaker 5: see when I have the scan tool connected and.

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Speaker 1: Driving right, it'll show miss fire.

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Speaker 5: It'll show where a missfire occurs.

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Speaker 1: Okay, what cylinder and again?

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Speaker 5: Or what cylinder is?

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Speaker 1: Yeah? Two and five.

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Speaker 5: One in five and five?

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Speaker 1: Is it at idle or is it cruise?

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Speaker 5: It's only only it's certain like seems like torqueloads almost

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Speaker 5: all right?

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Speaker 1: Is it? Is it? Is it torquloads. You related to

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Speaker 1: shift points of the transmission.

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Speaker 5: Pretty much because right around like that forty, like I said,

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Speaker 5: when you want to step into it right and get it,

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Speaker 5: you know, like you're kind of rolling along like maybe

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Speaker 5: an emerge. All right, you know you're coming off a

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Speaker 5: yield gramp or.

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Speaker 1: Something like that. Let's let's let's do this all right?

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Speaker 3: Uh?

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Speaker 1: If I don't know, do you have the experience? If

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Speaker 1: I said to you, can you go look at mode six?

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Speaker 1: Do you know what mode six is?

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Speaker 5: I hear it, I've heard it, but no, I mean

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Speaker 5: i'd have to you know, re reread about it.

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Speaker 1: So mode six? Did you ever wonder? You ever get

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Speaker 1: sick in your life?

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Speaker 5: Dan? Occasionally? Yeah?

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Speaker 1: Right, You're like me. You're like one of those guys

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Speaker 1: you work outside in the rain, nothing bothers you. I

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Speaker 1: get it, but you know, you get up on Monday

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Speaker 1: and you kind of feel crummy, You got the sniffles

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Speaker 1: in the head cold, and by Wednesday you're sick. The

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Speaker 1: conditions leading up to Wednesday were your mode six data.

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Speaker 1: They were the events and the tests that your body

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Speaker 1: ran to determine is Dan sick or not? And then

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Speaker 1: you woke up when they didn't go to work, rolled over,

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Speaker 1: stayed in bed and had the cold all day. Right,

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Speaker 1: So you can go in to mode six using a

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Speaker 1: scan tool and look at SIDS and TIDS. SIDS component

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Speaker 1: ID tids test ID for individual components. You could actually

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Speaker 1: dial in using the right scan tool and look at

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Speaker 1: the ignition coil or look at misfires on cylinder five.

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Speaker 1: Let me say it like that, and you'll see how

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Speaker 1: many misfires is it counting how many misfires? Is it

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Speaker 1: counting on one?

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Speaker 5: You know?

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Speaker 1: And is it physical misfire?

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Speaker 3: Right?

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Speaker 1: So that's number one. Number two. What's fuel trim? We

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Speaker 1: haven't talked about that here, right, Which is fuel trim

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Speaker 1: off the wall?

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Speaker 5: Well, a, yeah, there's It would flip between like say

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Speaker 5: a negative one and a half to occasionally negative three.

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Speaker 1: Okay, I'm fine with that short term, right, I think

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Speaker 1: short term or a long time.

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Speaker 3: I'll pick one.

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Speaker 5: I'll look I'll have to let me okay, get back.

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Speaker 5: I have to look at it again.

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Speaker 1: Because do you have another car in the household? Yeah,

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Speaker 1: what's what's the other car?

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Speaker 5: Well, I've got a ninety seven lane Cruiser, right, I've

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Speaker 5: got my daughter has a newer car, so she's got

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Speaker 5: a twenty twenty one Honda. Okay, perfect, it's probably the

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Speaker 5: newest one.

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Speaker 1: Let's go. Let's go take the Honda for a ride,

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Speaker 1: all right, Go look at go look at short term

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Speaker 1: fuel trim. Go look at long term fuel trim. All right,

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Speaker 1: they're both gonna be real tight. They're gonna be close,

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Speaker 1: they're gonna be around zero. Long term is what is

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Speaker 1: the history. Short term drives long term right. Short term

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Speaker 1: is what you're gonna have right, what you're eating right now.

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Speaker 1: Long term is what you ate yesterday, right. Short term

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Speaker 1: drives long term. So get used to the concept. Look

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Speaker 1: at it on a good vehicle. Look at it on

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Speaker 1: a vehicle that's working with no dashlights and no problems.

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Speaker 1: Understand it there, Go look at mass airflow grams per

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Speaker 1: second GPS. Right, if your daughter has a two point

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Speaker 1: four liter four cylinder or whatever, engine size, is typical

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Speaker 1: mass airflow grams per seconded IDOL on a healthy engine,

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Speaker 1: we'd expect to see somewhere between two point three and

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Speaker 1: three grams per second at idol. The grams per second

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Speaker 1: at idol emulates the engine displacement, and that's true on

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Speaker 1: any vehicle. That's the beauty of OBD two. That's why

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Speaker 1: I want to use that. It's standard, right, and love

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Speaker 1: predicates in most cases, it has to be in Graham's

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Speaker 1: per second. Instead of looking for what's broken, tell me

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Speaker 1: what's good on that Honda? Tell me what's good on

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Speaker 1: the Toyota. All right, the transmission indicator. Let's go back

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Speaker 1: to the Toyota. The shift indicator on the Toyota. Is

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Speaker 1: it one two three D D with a circle? What

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Speaker 1: does a trans shift indicator look like? Do you recall?

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Speaker 5: Yeah? Well it did all the lights the standard I

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Speaker 5: think one light like the second gear lights burned out?

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Speaker 1: Right? But what's on the dashboard?

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Speaker 5: Yeah? I guess it's Look at the four with a

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Speaker 5: circle on it?

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Speaker 1: Okay, So is there a D by itself without the circle?

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Speaker 5: Actually a D? Yeah, and I'm sorry there's a D? Yeah? Right?

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Speaker 1: Okay. Have you tried manually? Have you tried manually shifting

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Speaker 1: this car? Why not?

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Speaker 5: Yes? Yeah? Yeah, yeah I haven't. Actually what I did?

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Speaker 5: I held it, I put it in third gear.

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Speaker 4: Right.

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Speaker 1: I want you to start out in first I want

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Speaker 1: you to start out in first gear. I want you

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Speaker 1: to first gear from the stop sign when nobody's around

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Speaker 1: and nobody's talking to you and the radio's not on.

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Speaker 1: Can you upshift this from first to second, second to

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Speaker 1: third and so on smoothly and efficiently without hesitation?

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Speaker 5: Okay?

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Speaker 1: All right, that's going to tell us something. Obviously, you

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Speaker 1: want the engine warmed up? How many miles were on

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Speaker 1: this sienna?

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Speaker 5: Like two?

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Speaker 1: All right? Did they change the trans fluid?

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Speaker 5: No, it's got the original. Well I changed it after

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00:11:38,040 --> 00:11:41,000
Speaker 5: it started doing all these symptoms, and.

223
00:11:40,960 --> 00:11:44,959
Speaker 1: It got it got better, but it's not perfect.

224
00:11:45,040 --> 00:11:49,400
Speaker 5: Yeah, correct, Yeah, it improved somewhat. But still so what

225
00:11:49,480 --> 00:11:52,600
Speaker 5: I did when I flipped, I did flip the banks

226
00:11:52,720 --> 00:11:55,240
Speaker 5: as far as like a mirrored dim into each other. Right,

227
00:11:57,320 --> 00:12:02,600
Speaker 5: and so I'm getting a misfire in like an opposing

228
00:12:02,679 --> 00:12:07,160
Speaker 5: cylinder now, but I still have a misfire like in

229
00:12:07,200 --> 00:12:11,000
Speaker 5: that bank one. And that's you know, basically or that

230
00:12:11,080 --> 00:12:12,480
Speaker 5: cylinder one. I should say, I'll.

231
00:12:12,320 --> 00:12:14,200
Speaker 1: Tell you what Sit tight? Sit tight a minute, Dan,

232
00:12:14,200 --> 00:12:15,240
Speaker 1: I want to put you on hold, but when we

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Speaker 1: come back, I'm only gonna have a couple of minutes

234
00:12:16,720 --> 00:12:18,559
Speaker 1: because we're up against the clock and I got other calls,

235
00:12:18,600 --> 00:12:20,560
Speaker 1: but I want to finish with you first. Don't go away.

236
00:12:20,559 --> 00:12:22,480
Speaker 1: I'm ronning any and the car doctor. We'll return right

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00:12:22,520 --> 00:12:40,439
Speaker 1: after this. Need advice on how to maintain that classic

238
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Speaker 1: gt O. Ron is the guy eight five five five

239
00:12:43,559 --> 00:12:47,680
Speaker 1: six zero nine nine zero zero. Here's Ron. Welcome back, Dan,

240
00:12:47,720 --> 00:12:48,480
Speaker 1: you're still there.

241
00:12:49,640 --> 00:12:52,080
Speaker 5: Yeah, so you some of values for you.

242
00:12:52,120 --> 00:12:54,760
Speaker 1: All right, So you did you did move ignition coils

243
00:12:54,840 --> 00:12:58,000
Speaker 1: around on this on this five ciena, and did the

244
00:12:58,000 --> 00:13:00,680
Speaker 1: misfire follow the coils or did it stay with the cylinder?

245
00:13:01,840 --> 00:13:10,640
Speaker 5: It's it stayed. It stayed with the coil on the

246
00:13:10,720 --> 00:13:14,240
Speaker 5: one cylinder. But I'm still getting a missfire. Yeah, even

247
00:13:14,640 --> 00:13:18,040
Speaker 5: you know, after I inverted a couple of the cylinders.

248
00:13:18,200 --> 00:13:21,960
Speaker 1: So so so here back up. You had a missfire

249
00:13:22,000 --> 00:13:26,280
Speaker 1: on Issu Dan. You had a misfire on one in five? Right, Yes,

250
00:13:26,480 --> 00:13:28,920
Speaker 1: you moved the coils from one in five? Did you

251
00:13:28,960 --> 00:13:30,400
Speaker 1: move the plugs from one in five?

252
00:13:32,040 --> 00:13:33,240
Speaker 5: Plugs and injectors?

253
00:13:33,400 --> 00:13:36,320
Speaker 1: Okay, so you move plugs, coils and injectors from both

254
00:13:36,360 --> 00:13:40,920
Speaker 1: of those cylinders. Yes, all right, So if you're telling

255
00:13:40,920 --> 00:13:44,280
Speaker 1: me the on which cylinder followed the coil? Five or one?

256
00:13:45,760 --> 00:13:46,000
Speaker 5: One?

257
00:13:46,160 --> 00:13:46,400
Speaker 1: Okay?

258
00:13:46,920 --> 00:13:47,160
Speaker 5: One?

259
00:13:47,640 --> 00:13:51,440
Speaker 1: So cylinder one and cylinder one, coil went to another cylinder,

260
00:13:51,640 --> 00:13:54,320
Speaker 1: and now it's misfiring on that cylinder, whatever cylinder you

261
00:13:54,360 --> 00:13:59,040
Speaker 1: moved it to. Yes, okay, it's yes or no answer, right,

262
00:13:59,240 --> 00:14:00,000
Speaker 1: yes or no answer?

263
00:14:00,320 --> 00:14:04,160
Speaker 5: Well, yeah, you know, because I'm looking at the data

264
00:14:04,200 --> 00:14:07,280
Speaker 5: streams and it's kind of like varying. It's kind of

265
00:14:07,320 --> 00:14:11,040
Speaker 5: weird because let me ask you about a month before

266
00:14:11,120 --> 00:14:15,600
Speaker 5: this problems started, I did clean the mass airflow the sensor.

267
00:14:16,400 --> 00:14:19,120
Speaker 1: No, no, forget that. Listen to me. It's a yes,

268
00:14:19,160 --> 00:14:21,440
Speaker 1: it's a yes. It's a yes or no answer. The

269
00:14:21,480 --> 00:14:24,000
Speaker 1: coil from number one went to what cylinder? And now

270
00:14:24,000 --> 00:14:25,280
Speaker 1: it's missing on that cylinder?

271
00:14:26,960 --> 00:14:30,160
Speaker 5: Uh no, No, So I put coil one and I mean, yeah,

272
00:14:30,200 --> 00:14:34,560
Speaker 5: coil one on coil two. So the odd numbers are

273
00:14:35,080 --> 00:14:37,360
Speaker 5: okay on one half the engine and even so.

274
00:14:37,840 --> 00:14:40,560
Speaker 1: You're but but again, you took the coil from number

275
00:14:40,560 --> 00:14:42,280
Speaker 1: one and you put it to a different cylinder, and

276
00:14:42,320 --> 00:14:44,600
Speaker 1: now it's misfiring on that cylinder. Yes or no?

277
00:14:47,120 --> 00:14:49,440
Speaker 5: Yes, okay, there were multiple there were there were two.

278
00:14:49,680 --> 00:14:52,400
Speaker 1: I don't care about anything else. It's it's it's missfire.

279
00:14:52,480 --> 00:14:55,200
Speaker 1: It's missfiring. The coil went from one to two, and

280
00:14:55,240 --> 00:14:57,760
Speaker 1: it's still it's misfiring on two now right where it

281
00:14:57,800 --> 00:14:58,440
Speaker 1: wasn't before.

282
00:14:59,880 --> 00:15:02,280
Speaker 5: H that one it is, but there's still a cylinder.

283
00:15:02,440 --> 00:15:08,000
Speaker 1: Okay, you're missing the point. That's a bad coil. Cylinder

284
00:15:08,040 --> 00:15:10,040
Speaker 1: one had a bad coil on it, but you're still

285
00:15:10,040 --> 00:15:15,640
Speaker 1: missing on number five. It's still missfiring on cylinder five, correct.

286
00:15:14,960 --> 00:15:16,080
Speaker 5: Yes, yeah, okay, So.

287
00:15:18,320 --> 00:15:21,600
Speaker 1: You've got a mechanical problem on cylinder five, or you've

288
00:15:21,600 --> 00:15:25,080
Speaker 1: got a vacuum leak, right, because you swapped, if you

289
00:15:25,200 --> 00:15:29,720
Speaker 1: physically swapped the injector, the coil and the plug from

290
00:15:29,920 --> 00:15:33,640
Speaker 1: all from both of those cylinders, and the misfire followed

291
00:15:33,640 --> 00:15:35,880
Speaker 1: it on one, but the other stayed with the cylinder,

292
00:15:36,200 --> 00:15:39,160
Speaker 1: you've got a missfire on five, or worse, you've got

293
00:15:39,160 --> 00:15:44,520
Speaker 1: a trans problem emulating a misfire. But I don't think so, okay,

294
00:15:44,800 --> 00:15:49,000
Speaker 1: all right, So so you know what color was the

295
00:15:49,040 --> 00:15:52,600
Speaker 1: spark plug on cylinder five when you pulled it out?

296
00:15:53,240 --> 00:15:55,600
Speaker 1: Like brown, like a tan, So it looked like the

297
00:15:55,640 --> 00:15:56,240
Speaker 1: rest of them.

298
00:15:58,040 --> 00:16:00,600
Speaker 5: Yes, okay, they were all pretty even, all right.

299
00:16:01,440 --> 00:16:05,200
Speaker 1: So maybe you maybe you have the fortunate situation of

300
00:16:05,240 --> 00:16:08,480
Speaker 1: and you won't know this until you start replacing coils.

301
00:16:08,800 --> 00:16:11,720
Speaker 1: Maybe you have the fortunate unfortunate scenario of you've got

302
00:16:11,760 --> 00:16:14,800
Speaker 1: a bad coil and you've got a bad trends. So

303
00:16:14,880 --> 00:16:16,880
Speaker 1: now you've got to make here's here's your chance to

304
00:16:16,920 --> 00:16:21,040
Speaker 1: make your best guess, my friend. All right, you've confirmed

305
00:16:21,200 --> 00:16:28,920
Speaker 1: you've proven a bad coil. Agreed, right, So original coils

306
00:16:28,960 --> 00:16:32,000
Speaker 1: on a two hundred and fifty thousand mile Oh five, Ciena,

307
00:16:33,120 --> 00:16:35,480
Speaker 1: you're gonna put You're gonna put fresh coils in it

308
00:16:35,640 --> 00:16:39,880
Speaker 1: all the way around, all right, maybe fresh plugs. What

309
00:16:39,920 --> 00:16:41,720
Speaker 1: the heck, you're halfway there. You've already got to plun

310
00:16:41,800 --> 00:16:45,760
Speaker 1: them off and see where you go. While you have

311
00:16:45,800 --> 00:16:48,080
Speaker 1: the plug out for number five, you're either going to

312
00:16:48,160 --> 00:16:49,960
Speaker 1: do a compression test or you're gonna do a cylinder

313
00:16:50,040 --> 00:16:55,880
Speaker 1: leak down test. You're gonna verify the engine is mechanically sound, right, okay,

314
00:16:56,160 --> 00:16:59,480
Speaker 1: and then you're gonna take it for a ride. And

315
00:16:59,520 --> 00:17:01,400
Speaker 1: now you'll find out if you have a trans problem.

316
00:17:01,560 --> 00:17:03,240
Speaker 1: I want you to go look at your scan tool

317
00:17:03,800 --> 00:17:05,680
Speaker 1: and go look and see do you have a pit

318
00:17:05,800 --> 00:17:09,600
Speaker 1: Do you have a data for input and output speed?

319
00:17:09,680 --> 00:17:15,600
Speaker 1: Sensor input and output rpm? All right? If the trans

320
00:17:15,680 --> 00:17:20,280
Speaker 1: is slipping, you're going to see excessive output speed versus

321
00:17:20,280 --> 00:17:23,240
Speaker 1: input input measures at the back of the crank output

322
00:17:23,280 --> 00:17:25,639
Speaker 1: measures at the back of the trans. If that trans

323
00:17:25,680 --> 00:17:28,240
Speaker 1: is slipping, you're going to see a wide variation of RPM.

324
00:17:28,520 --> 00:17:30,119
Speaker 1: Although by now I would have thought it would have

325
00:17:30,119 --> 00:17:33,440
Speaker 1: set a fault, but maybe not. What I'm getting at

326
00:17:33,520 --> 00:17:37,720
Speaker 1: is it sounds like you've got two distinct, separate problems

327
00:17:38,280 --> 00:17:43,560
Speaker 1: at least right if you're if you're sitting at idle,

328
00:17:43,600 --> 00:17:45,359
Speaker 1: and this is a bad way to judge it. But

329
00:17:45,440 --> 00:17:48,320
Speaker 1: if you're sitting at idle looking at mass airflow grams

330
00:17:48,320 --> 00:17:52,600
Speaker 1: per second, that's a three point three leader. What do

331
00:17:52,640 --> 00:17:54,840
Speaker 1: you show grams per second somewhere between three and a

332
00:17:54,880 --> 00:17:58,480
Speaker 1: half and four. But you see if it's.

333
00:17:58,200 --> 00:18:00,400
Speaker 5: It looked at, I gotta I have one reading. I'm

334
00:18:00,400 --> 00:18:02,280
Speaker 5: not sure if it's idling or driving. I think it's

335
00:18:02,280 --> 00:18:02,920
Speaker 5: probably driving.

336
00:18:03,520 --> 00:18:07,880
Speaker 1: It's at four, okay, depends on it depends on where

337
00:18:07,960 --> 00:18:10,880
Speaker 1: you are. Do yourself a favor. Get a yellow notepad,

338
00:18:11,359 --> 00:18:13,919
Speaker 1: start writing down what you're doing, because it's it sounds

339
00:18:13,960 --> 00:18:16,800
Speaker 1: like you're all over the place and you're confusing yourself.

340
00:18:16,840 --> 00:18:19,919
Speaker 1: Fix one problem at a time, and I'd start with

341
00:18:20,000 --> 00:18:22,160
Speaker 1: coil from the sounds of it, because going from one

342
00:18:22,200 --> 00:18:25,439
Speaker 1: to two it followed the coil. That's a bad coil.

343
00:18:25,760 --> 00:18:28,119
Speaker 1: Start the war there. Just make sure you know you

344
00:18:28,160 --> 00:18:30,480
Speaker 1: want to fix all of this before you start spending

345
00:18:30,480 --> 00:18:32,840
Speaker 1: money on any of it. I appreciate the call, Dan,

346
00:18:33,000 --> 00:18:34,640
Speaker 1: call me back. I'm running Ny in the car. Doctor

347
00:18:34,640 --> 00:19:05,160
Speaker 1: will return right after this. Hey, welcome back. Ron Any

348
00:19:05,160 --> 00:19:06,639
Speaker 1: and the car Doctor. Let's go over to Richard and

349
00:19:06,640 --> 00:19:10,520
Speaker 1: Louisiana fourteen avalon and some backup camera problems. Richard, Welcome

350
00:19:10,520 --> 00:19:11,119
Speaker 1: to the car Doctor.

351
00:19:11,119 --> 00:19:11,280
Speaker 3: Sir.

352
00:19:11,320 --> 00:19:15,440
Speaker 1: How can I help? Yes, sir, my sessions.

353
00:19:15,480 --> 00:19:19,680
Speaker 3: I have a twenty fourteen tell you at an alon

354
00:19:21,000 --> 00:19:24,080
Speaker 3: x lly okay. And she has a backup camera with

355
00:19:24,760 --> 00:19:29,880
Speaker 3: a beeper the beeps, but at the long beeps. I'm

356
00:19:29,880 --> 00:19:33,000
Speaker 3: not going to told her that it shouldn't beep.

357
00:19:34,119 --> 00:19:37,359
Speaker 5: That's not supposed to beep. He was a factor installed.

358
00:19:39,440 --> 00:19:40,720
Speaker 5: What should I tell her? So?

359
00:19:41,240 --> 00:19:43,880
Speaker 1: Is this the camera doesn't work or there's a beeper

360
00:19:43,920 --> 00:19:44,760
Speaker 1: that doesn't work.

361
00:19:45,359 --> 00:19:47,639
Speaker 5: There was the beeper that doesn't work. The camera works,

362
00:19:47,640 --> 00:19:48,880
Speaker 5: the beeper doesn't.

363
00:19:48,640 --> 00:19:50,719
Speaker 1: Okay, to my knowledge, there is no beeper on that

364
00:19:50,760 --> 00:19:54,280
Speaker 1: car from the factory already. Yeah, okay. Did she buy

365
00:19:54,280 --> 00:19:58,720
Speaker 1: the car new? Yeah, okay, And it's always been I

366
00:19:59,200 --> 00:20:03,480
Speaker 1: gave it to her, okay, and it's always beeped that

367
00:20:04,040 --> 00:20:08,400
Speaker 1: beat For me, unless there's a setting in the dashboard,

368
00:20:08,480 --> 00:20:10,800
Speaker 1: I would look as was the car. This is going

369
00:20:10,880 --> 00:20:13,840
Speaker 1: to sound strange, Richard, But was the car detailed or

370
00:20:14,280 --> 00:20:17,360
Speaker 1: you know, intensively cleaned anytime recently?

371
00:20:18,359 --> 00:20:18,560
Speaker 4: No?

372
00:20:18,960 --> 00:20:24,720
Speaker 1: It was it in for service at all. Yeah, okay,

373
00:20:24,800 --> 00:20:30,240
Speaker 1: did it beat prior to the service, yes, okay somewhere.

374
00:20:30,280 --> 00:20:32,280
Speaker 1: What did they do during the service? Did they disconnect

375
00:20:32,280 --> 00:20:34,320
Speaker 1: the battery? Did they do any sort of electrical work

376
00:20:34,359 --> 00:20:34,639
Speaker 1: to it?

377
00:20:35,880 --> 00:20:37,600
Speaker 3: A battery with chains?

378
00:20:38,480 --> 00:20:42,840
Speaker 1: Yeah, the battery was changed. That's the key something. There's

379
00:20:42,840 --> 00:20:44,919
Speaker 1: a there's going to be this, So this must have

380
00:20:44,920 --> 00:20:49,439
Speaker 1: a touch screen center dash right, This isn't right? Yeah, okay,

381
00:20:49,960 --> 00:20:54,600
Speaker 1: So the issue here is that somewhere in that center screen.

382
00:20:55,040 --> 00:20:57,520
Speaker 1: It could be in the HID and the heads up display,

383
00:20:57,560 --> 00:21:00,000
Speaker 1: in the dash cluster, in the in the center cluster,

384
00:21:00,320 --> 00:21:03,000
Speaker 1: in this spinometer face, but I believe it's going to

385
00:21:03,080 --> 00:21:05,520
Speaker 1: be in the screen to the in the middle of

386
00:21:05,600 --> 00:21:08,520
Speaker 1: the of the two seats up front. There's going to

387
00:21:08,600 --> 00:21:13,200
Speaker 1: be a setting for backup camera or camera to beep.

388
00:21:13,320 --> 00:21:15,560
Speaker 1: That is factory in that car. Yes, that's an This

389
00:21:15,640 --> 00:21:19,760
Speaker 1: is an XL E then, okay, right, this is an

390
00:21:19,840 --> 00:21:24,399
Speaker 1: XL E this car, This car is an Avalon x

391
00:21:24,600 --> 00:21:27,199
Speaker 1: L E. This isn't an XL right, this is an

392
00:21:27,320 --> 00:21:30,480
Speaker 1: XL Yeah, this is the fancy one. Okay, Yeah, it's

393
00:21:30,520 --> 00:21:33,600
Speaker 1: it's going to be somewhere in that dash display, all right,

394
00:21:34,080 --> 00:21:38,600
Speaker 1: and it probably defaulted back to factory settings when they

395
00:21:38,600 --> 00:21:41,600
Speaker 1: disconnected the battery if they didn't use a memory saver,

396
00:21:41,880 --> 00:21:45,400
Speaker 1: and I'm betting they didn't, Okay, all right, simple as

397
00:21:45,400 --> 00:21:47,480
Speaker 1: all right, that's the first place I want you to.

398
00:21:47,440 --> 00:21:50,280
Speaker 5: Go, all right, Okay, so I'll tell her ex that.

399
00:21:50,520 --> 00:21:53,960
Speaker 1: Okay. So that's it, Richard, just that simple. You're very welcome, sir,

400
00:21:54,000 --> 00:21:58,880
Speaker 1: Thank you, You're very welcome. It makes an argument, folks,

401
00:21:58,920 --> 00:22:02,480
Speaker 1: for you know when a shop does a battery that

402
00:22:02,520 --> 00:22:06,160
Speaker 1: they they use a memory saver. And I'm not saying

403
00:22:06,200 --> 00:22:09,960
Speaker 1: a memory saver would have avoided this situation. Memory saver,

404
00:22:10,320 --> 00:22:13,280
Speaker 1: in case you don't know, is it's a backup battery.

405
00:22:13,280 --> 00:22:16,320
Speaker 1: It's a device that you would plug into the OBD

406
00:22:16,400 --> 00:22:20,160
Speaker 1: two connector the diagnostic port under the dash that would

407
00:22:20,240 --> 00:22:22,560
Speaker 1: help the vehicle to retain its memory and its settings.

408
00:22:23,520 --> 00:22:25,320
Speaker 1: And this is only going to get worse as time

409
00:22:25,359 --> 00:22:28,480
Speaker 1: goes on because his vehicles get more and more things

410
00:22:28,520 --> 00:22:32,640
Speaker 1: to remember. Okay, you know this is going to become

411
00:22:32,640 --> 00:22:36,000
Speaker 1: an issue. Now it's possible on this Toyota that and

412
00:22:36,040 --> 00:22:38,280
Speaker 1: I've seen this before. That's why I asked the questions

413
00:22:38,359 --> 00:22:41,359
Speaker 1: the way I did. Where they put a battery in

414
00:22:41,400 --> 00:22:43,840
Speaker 1: the car, they put a battery in the car, or

415
00:22:43,880 --> 00:22:46,399
Speaker 1: they cleaned the throttle plate as a result of service

416
00:22:46,400 --> 00:22:48,040
Speaker 1: and maintenance. Richard said it was in for service and

417
00:22:48,040 --> 00:22:52,600
Speaker 1: maintenance and depending upon how they disconnected the battery or

418
00:22:52,640 --> 00:22:55,919
Speaker 1: how they serviced the throttle plate. Now, when they started

419
00:22:55,920 --> 00:22:59,160
Speaker 1: the car up, initially it had a slightly higher rpm.

420
00:22:59,359 --> 00:23:02,560
Speaker 1: The idle art was over a thousand, and that's usually

421
00:23:02,560 --> 00:23:04,439
Speaker 1: the result of one of those two scenarios. And the

422
00:23:04,440 --> 00:23:07,200
Speaker 1: only way to correct that is disconnect the battery, both

423
00:23:07,240 --> 00:23:09,919
Speaker 1: cables and touch the leads together.

424
00:23:10,440 --> 00:23:10,640
Speaker 5: Right.

425
00:23:11,280 --> 00:23:13,760
Speaker 1: And you know, as we always talk about, you want

426
00:23:13,760 --> 00:23:16,440
Speaker 1: to use a ten on one rot resistor and put

427
00:23:16,440 --> 00:23:20,359
Speaker 1: a jumper wire together and leed the computer down a

428
00:23:20,400 --> 00:23:23,199
Speaker 1: good five six, seven minutes, whatever you've got time for

429
00:23:23,359 --> 00:23:25,959
Speaker 1: longer is better, and then put it together. But I

430
00:23:26,000 --> 00:23:29,640
Speaker 1: have seen where some of the default vehicle settings will

431
00:23:29,680 --> 00:23:33,399
Speaker 1: go away as a result. So you know, put a

432
00:23:33,400 --> 00:23:36,280
Speaker 1: memory saver would have eliminated Hey, you know, we we're

433
00:23:36,320 --> 00:23:38,040
Speaker 1: aware of this, or at least you know, if you

434
00:23:38,119 --> 00:23:39,840
Speaker 1: used a memory saver and it still happened, you know,

435
00:23:39,880 --> 00:23:42,639
Speaker 1: you tried your best and tried to eliminate the possibility

436
00:23:42,680 --> 00:23:46,000
Speaker 1: of this happening. So that's why I would say, yeah, definitely,

437
00:23:46,080 --> 00:23:49,320
Speaker 1: let's let's do a let's do a quick look through

438
00:23:49,320 --> 00:23:52,640
Speaker 1: the maintenance screens, and you know, I think you'll find

439
00:23:52,680 --> 00:23:54,720
Speaker 1: it there. A couple of emails, Hey, Ron, I'm a

440
00:23:54,760 --> 00:23:57,040
Speaker 1: di wired does maintenance in light repairs in my family

441
00:23:57,080 --> 00:23:59,359
Speaker 1: cars during a recent show, Yes, listeners for suggestions on

442
00:23:59,440 --> 00:24:02,480
Speaker 1: future topic to cover My current experience in tooling is

443
00:24:02,520 --> 00:24:05,280
Speaker 1: limited to nationally aspirated gasoline vehicles. I expect my next

444
00:24:05,280 --> 00:24:07,520
Speaker 1: car will be a hybrid, not because I want one,

445
00:24:07,560 --> 00:24:09,399
Speaker 1: but that's where the market's going, which I agree. I

446
00:24:09,400 --> 00:24:11,480
Speaker 1: think I think part of the market's going that way.

447
00:24:11,720 --> 00:24:14,879
Speaker 1: Would you please consider discussing the transition for di wires

448
00:24:14,920 --> 00:24:17,960
Speaker 1: like myself to hybrids. What's different? What new tools might

449
00:24:17,960 --> 00:24:20,520
Speaker 1: I need? E g. Insulated electrical gloves, et cetera. Fill

450
00:24:20,560 --> 00:24:24,120
Speaker 1: in Mill Valley, California. You're gonna need the gloves, You're

451
00:24:24,119 --> 00:24:28,560
Speaker 1: gonna need a special DVOM that has a higher scale

452
00:24:28,560 --> 00:24:30,199
Speaker 1: of range, and I would encourage you to take some

453
00:24:30,359 --> 00:24:33,600
Speaker 1: hybrid safety classes. You know, don't touch the orange wires,

454
00:24:33,600 --> 00:24:35,680
Speaker 1: as they say in a hybrid. And other than that,

455
00:24:35,760 --> 00:24:37,720
Speaker 1: the rest of it is just pure maintenance. If you

456
00:24:37,720 --> 00:24:40,120
Speaker 1: can service a gas car you can service a hybrid

457
00:24:40,440 --> 00:24:42,760
Speaker 1: as far as you know fluids and filters and things

458
00:24:42,800 --> 00:24:45,879
Speaker 1: like that. You know, hybrid is a slightly different animal.

459
00:24:46,320 --> 00:24:48,720
Speaker 1: It's typical front breaks. That seems like the back breaks

460
00:24:48,760 --> 00:24:51,760
Speaker 1: never wear out on a hybrid. They surely don't go

461
00:24:51,880 --> 00:24:56,000
Speaker 1: through they surely don't go through exhaust, you know, until

462
00:24:56,000 --> 00:24:57,800
Speaker 1: they get to the I guess the two to two

463
00:24:57,840 --> 00:25:00,320
Speaker 1: hundred and fifty thousand mile mark. And then the it

464
00:25:00,400 --> 00:25:02,880
Speaker 1: is just what breaks on one breaks on the other. Right,

465
00:25:02,920 --> 00:25:06,720
Speaker 1: it's all the usual stuff. The one thing that's besides

466
00:25:06,760 --> 00:25:09,520
Speaker 1: the obvious that there's a battery drive system and a

467
00:25:09,600 --> 00:25:13,080
Speaker 1: separate you know drive in place of the transmission, which

468
00:25:13,119 --> 00:25:15,440
Speaker 1: you're likely not going to get into at the DIY level.

469
00:25:15,840 --> 00:25:19,120
Speaker 1: But there are usually two cooling systems in a hybrid,

470
00:25:19,359 --> 00:25:21,480
Speaker 1: and you need to understand the difference between the two,

471
00:25:22,000 --> 00:25:25,840
Speaker 1: and you know, service them accordingly and service them on

472
00:25:25,880 --> 00:25:29,959
Speaker 1: whatever manufacturer recommends, and you know, make sure and this

473
00:25:30,000 --> 00:25:32,400
Speaker 1: one just for fun. This is from Colonel Jerry, United

474
00:25:32,440 --> 00:25:35,239
Speaker 1: States Marine Corps Reserve, retired from Las Vegas. He writes, say, hey, Ron,

475
00:25:35,280 --> 00:25:37,240
Speaker 1: I listened every week and I'm really enjoying the twenty

476
00:25:37,240 --> 00:25:41,359
Speaker 1: fourteen Classic Car Doctor podcasts. It brings back memories. In

477
00:25:41,440 --> 00:25:44,960
Speaker 1: twenty fourteen, my mother got divorced from her third husband

478
00:25:44,960 --> 00:25:47,080
Speaker 1: and he bought her a new twenty fourteen Subaru. In

479
00:25:47,080 --> 00:25:49,040
Speaker 1: twenty eighteen, my mom became too old to drive and

480
00:25:49,040 --> 00:25:51,840
Speaker 1: I inherited the car. I always heard about Subaru quality,

481
00:25:51,920 --> 00:25:54,200
Speaker 1: but the opposite was the truth. The two point four

482
00:25:54,320 --> 00:25:56,160
Speaker 1: Leader was a real piece of Okay, I can't say

483
00:25:56,200 --> 00:25:58,320
Speaker 1: that on radio. It was consuming a court of oil

484
00:25:58,320 --> 00:26:01,080
Speaker 1: every three thousand miles. Found there had been a recall

485
00:26:01,119 --> 00:26:03,000
Speaker 1: for excessive oil consumption. I took it to the dealer

486
00:26:03,040 --> 00:26:04,359
Speaker 1: and they told me my vin was not part of

487
00:26:04,359 --> 00:26:06,600
Speaker 1: the recall. You know, I've got some great Subaru stories

488
00:26:06,600 --> 00:26:07,920
Speaker 1: this week, which I'm going to try and get into

489
00:26:07,960 --> 00:26:11,200
Speaker 1: this hour. So yeah, okay, I agree with that comment, Jerry,

490
00:26:11,200 --> 00:26:13,480
Speaker 1: but I can't say that on radio either. I quickly

491
00:26:13,520 --> 00:26:15,840
Speaker 1: dumped the suber Roof for a twenty nineteen Ford Transit,

492
00:26:15,840 --> 00:26:17,879
Speaker 1: which I loved and used as a small van camper.

493
00:26:18,280 --> 00:26:21,720
Speaker 1: Listening to your twenty fourteen podcast really brought back memories

494
00:26:21,720 --> 00:26:23,840
Speaker 1: and made me laugh about my super Rul debacle. Keep

495
00:26:23,880 --> 00:26:26,040
Speaker 1: up the great work. For those of you that don't

496
00:26:26,080 --> 00:26:30,080
Speaker 1: know what Jerry's talking about is we've unearthed, Oh you know,

497
00:26:30,280 --> 00:26:32,560
Speaker 1: we've got ten years worth of radio shows going back

498
00:26:32,600 --> 00:26:34,520
Speaker 1: ten eleven years, and we've unearthed some of the older

499
00:26:34,560 --> 00:26:37,600
Speaker 1: ones and we're putting them up on the podcast website.

500
00:26:37,640 --> 00:26:40,439
Speaker 1: After this radio show be airs, we then become a

501
00:26:40,440 --> 00:26:43,600
Speaker 1: podcast and we've we're putting the what we call classic

502
00:26:43,640 --> 00:26:46,720
Speaker 1: Card Doctor from ten to twelve years ago up and letting

503
00:26:46,720 --> 00:26:49,359
Speaker 1: you listen to those. And so far all the comments

504
00:26:49,400 --> 00:26:51,960
Speaker 1: have been, like Colonel Jerry here, everybody's really happy to

505
00:26:51,960 --> 00:26:54,160
Speaker 1: listen to them, and I'm really happy for that that

506
00:26:54,280 --> 00:26:56,000
Speaker 1: you guys are enjoying them, because that's what we want

507
00:26:56,040 --> 00:26:57,680
Speaker 1: to hear. We want to know. So you can find

508
00:26:57,680 --> 00:26:59,760
Speaker 1: that simply get out to our web page Card Doctors

509
00:26:59,760 --> 00:27:03,080
Speaker 1: Show and you can access all the podcasts, the current

510
00:27:03,119 --> 00:27:05,560
Speaker 1: shows and the old shows right there as we put

511
00:27:05,560 --> 00:27:07,240
Speaker 1: them up. And just a real comment I was looking

512
00:27:07,240 --> 00:27:10,719
Speaker 1: for this previous hour from Steve in Roanoke County, Virginia.

513
00:27:10,760 --> 00:27:13,119
Speaker 1: He says, Ron the nearest me. The cheapest price at

514
00:27:13,119 --> 00:27:14,960
Speaker 1: a VP gas station. We're talking about the price of

515
00:27:15,040 --> 00:27:18,439
Speaker 1: gas right is at a Sonoco station is three twenty

516
00:27:18,480 --> 00:27:21,720
Speaker 1: seven A gallon diesel is right around four bucks a gallon,

517
00:27:21,800 --> 00:27:25,399
Speaker 1: so from Steve and Roanoke, Virginia. Always appreciate it. So anyway,

518
00:27:25,480 --> 00:27:26,919
Speaker 1: let's pull over, take a pause. When we come back,

519
00:27:26,960 --> 00:27:28,680
Speaker 1: we'll go back to the phones. I'm ronin Aian. Don't

520
00:27:28,680 --> 00:27:34,199
Speaker 1: go anywhere, coming.

521
00:27:37,200 --> 00:27:37,639
Speaker 4: Right up.

522
00:27:41,359 --> 00:27:44,080
Speaker 1: Welcome back, Running of the Car Doctor. Let's cruise over

523
00:27:44,119 --> 00:27:46,280
Speaker 1: to Joe and Delaware. Joe, Welcome to the Car Doctor, Sir,

524
00:27:46,320 --> 00:27:46,880
Speaker 1: how can I help?

525
00:27:48,320 --> 00:27:53,440
Speaker 4: Yeah? Hi, Ron, Sure, my grandson that's two fifty Ford

526
00:27:53,640 --> 00:27:58,720
Speaker 4: six point two drove down to South Carolina for a job.

527
00:27:58,880 --> 00:28:03,359
Speaker 4: Just scott the truck. Great there the next day running roughs,

528
00:28:03,359 --> 00:28:06,160
Speaker 4: throwing a bunch of codes. One of the cats were

529
00:28:06,200 --> 00:28:11,080
Speaker 4: turning red and he couldn't even hardly drive it. So

530
00:28:11,280 --> 00:28:14,520
Speaker 4: I told him, trying to find a repair shop. Maybe

531
00:28:14,560 --> 00:28:16,879
Speaker 4: if you can't drive it all, cut that pipe before

532
00:28:16,960 --> 00:28:19,600
Speaker 4: the cat, just so you can move it, you know,

533
00:28:19,720 --> 00:28:22,440
Speaker 4: to the shop maybe a couple of miles away. What

534
00:28:22,640 --> 00:28:25,800
Speaker 4: he did, and they found, you know, one of the

535
00:28:25,840 --> 00:28:27,879
Speaker 4: valve springs I saw. I told him it could be

536
00:28:27,880 --> 00:28:31,919
Speaker 4: a vowve springs because I looked on YouTube and a

537
00:28:31,920 --> 00:28:36,159
Speaker 4: bunch of people had that problem, okay, and as a

538
00:28:36,200 --> 00:28:41,960
Speaker 4: cross vowl spring. They replaced one of the springs. Number

539
00:28:41,960 --> 00:28:45,400
Speaker 4: six was the only one bed that fixed it. But

540
00:28:45,480 --> 00:28:47,520
Speaker 4: I told him maybe you should have him all done

541
00:28:47,560 --> 00:28:50,080
Speaker 4: while there at least at one bank. But you know

542
00:28:50,120 --> 00:28:54,680
Speaker 4: he was short on cash, right, But in your experience,

543
00:28:56,720 --> 00:28:58,600
Speaker 4: does it just one that goes on those engines?

544
00:28:58,760 --> 00:29:02,520
Speaker 1: Yeah, it seems to be. It just seems to be one.

545
00:29:03,240 --> 00:29:06,360
Speaker 1: You know, there's there's a there's a few bulletins about it.

546
00:29:06,480 --> 00:29:09,600
Speaker 1: Nothing specific do they cite. They just say repair the

547
00:29:09,640 --> 00:29:13,640
Speaker 1: effected cylinder. And you know, I typically see it on

548
00:29:13,880 --> 00:29:16,400
Speaker 1: higher mileage one hundred thousand mile or more vehicles. How

549
00:29:16,400 --> 00:29:17,520
Speaker 1: many miles are on this truck?

550
00:29:18,600 --> 00:29:18,760
Speaker 4: Yeah?

551
00:29:19,600 --> 00:29:23,280
Speaker 1: I think yeah. You know, you could have the argument

552
00:29:23,320 --> 00:29:25,920
Speaker 1: while that valve covers off and the head's open, do

553
00:29:26,000 --> 00:29:28,240
Speaker 1: you go ahead and replace all of them? But then

554
00:29:28,280 --> 00:29:29,960
Speaker 1: do you go and do the other side? And you know,

555
00:29:30,080 --> 00:29:33,800
Speaker 1: how how deep do you get? You know, the majority

556
00:29:33,840 --> 00:29:35,959
Speaker 1: of the ones that we saw, and you know, this

557
00:29:36,000 --> 00:29:38,680
Speaker 1: one's a little late to the party. This started happening

558
00:29:38,920 --> 00:29:42,000
Speaker 1: on these trucks probably four or five years ago. You know,

559
00:29:42,400 --> 00:29:45,880
Speaker 1: you would see one cylinder, two cylinders, replace those affected

560
00:29:45,920 --> 00:29:49,840
Speaker 1: cylinders and you know you're done. You know, it wasn't

561
00:29:49,880 --> 00:29:53,040
Speaker 1: it wasn't an issue after that, so i've you know,

562
00:29:53,120 --> 00:29:55,560
Speaker 1: and usually it was and I know it's an updated

563
00:29:55,600 --> 00:29:59,000
Speaker 1: valve spring, and Ford offers no explanation. You know, Ford

564
00:29:59,040 --> 00:30:01,000
Speaker 1: doesn't have a real answer as to why it's happening.

565
00:30:01,040 --> 00:30:04,160
Speaker 1: It's just other than fatigue and vendor. You know where

566
00:30:04,160 --> 00:30:07,600
Speaker 1: the springs were manufactured originally, but it's just you know

567
00:30:07,800 --> 00:30:11,400
Speaker 1: Chinese well, and you know, and then you worry about

568
00:30:11,600 --> 00:30:14,200
Speaker 1: is the replacement spring? Make sure that their repair shop

569
00:30:14,320 --> 00:30:16,640
Speaker 1: used a Ford spring. I would want to know that

570
00:30:16,680 --> 00:30:21,360
Speaker 1: for certain, because there's far too many offshore counterfeit. You know,

571
00:30:21,400 --> 00:30:24,840
Speaker 1: I can't say Chinese because Ford manufacturers parts in China, right,

572
00:30:25,280 --> 00:30:28,680
Speaker 1: but they're they're built to Ford spec, you know, allegedly,

573
00:30:28,720 --> 00:30:30,400
Speaker 1: which I guess they are because you don't you don't

574
00:30:30,440 --> 00:30:32,920
Speaker 1: see a lot of repeats when the valve spring breaks,

575
00:30:33,320 --> 00:30:37,280
Speaker 1: but I see, I see an awful lot of alleged

576
00:30:37,640 --> 00:30:39,600
Speaker 1: Ford parts, let's say. And it's not just Ford, it's

577
00:30:39,600 --> 00:30:42,280
Speaker 1: all the car companies. You know, where there's you know,

578
00:30:42,360 --> 00:30:46,640
Speaker 1: stamped by the manufacturer Ford, GM Stillantis, Chrysler, whoever, whatever

579
00:30:46,640 --> 00:30:49,560
Speaker 1: we want to call them, Jeep, you know where it's

580
00:30:49,600 --> 00:30:52,320
Speaker 1: it's stamped with that manufacturer, but it's not it's it's

581
00:30:52,360 --> 00:30:57,240
Speaker 1: it's you know, it's some you know, offshore philanderous brand

582
00:30:57,920 --> 00:30:59,680
Speaker 1: for lack of a better way to say it. So, yeah,

583
00:30:59,680 --> 00:31:01,800
Speaker 1: it's on fortunate. You know, let him put put the

584
00:31:01,800 --> 00:31:03,800
Speaker 1: spring on it, let him drive it, and you know,

585
00:31:03,880 --> 00:31:06,400
Speaker 1: let's see where it goes, and chances are he'll be fine,

586
00:31:06,840 --> 00:31:09,480
Speaker 1: you know, you know, be happy. He found a shop

587
00:31:09,520 --> 00:31:11,320
Speaker 1: down there that would take the job on like that,

588
00:31:12,000 --> 00:31:13,040
Speaker 1: and you know.

589
00:31:13,240 --> 00:31:16,120
Speaker 4: They charged him over a thousand dollars for one It's a.

590
00:31:16,120 --> 00:31:19,440
Speaker 1: Lot of work. It's a lot of work though, you know,

591
00:31:19,520 --> 00:31:22,840
Speaker 1: it's it's you know, and you know the other side

592
00:31:22,840 --> 00:31:24,400
Speaker 1: of that is, I'm sure they had to look around.

593
00:31:24,640 --> 00:31:27,640
Speaker 1: You know, you always have to remember and this is

594
00:31:27,680 --> 00:31:31,320
Speaker 1: why I encourage people, you know, to have a relationship

595
00:31:31,320 --> 00:31:33,160
Speaker 1: with a repair shop. Although in his case it wouldn't

596
00:31:33,160 --> 00:31:35,920
Speaker 1: have worked, but you know, because no mechanics is going

597
00:31:35,960 --> 00:31:38,320
Speaker 1: to be able to predict that would happen, right, But

598
00:31:39,000 --> 00:31:41,360
Speaker 1: you know, to have a relationship with a shop because

599
00:31:41,880 --> 00:31:44,560
Speaker 1: if he was local around town, to drop it and

600
00:31:44,600 --> 00:31:48,920
Speaker 1: ask for open heart surgery is a tough thing. You know,

601
00:31:49,240 --> 00:31:51,160
Speaker 1: the shop has to look that vehicle over, they have

602
00:31:51,280 --> 00:31:54,960
Speaker 1: to decide as it had good regular oil change maintenance

603
00:31:54,960 --> 00:31:56,920
Speaker 1: as it had, you know, the type of service and

604
00:31:57,320 --> 00:32:00,719
Speaker 1: care that will allow them to be successful. You know,

605
00:32:00,800 --> 00:32:03,840
Speaker 1: it's it's but I know what you're saying. Listen, if

606
00:32:03,880 --> 00:32:06,440
Speaker 1: you think the repair is expensive, go price a new truck.

607
00:32:07,120 --> 00:32:11,080
Speaker 1: Right that that truck today is seventy grand? Yeah, yeah,

608
00:32:11,120 --> 00:32:14,000
Speaker 1: that's that. That truck today is expensive. Well, let's sen

609
00:32:14,520 --> 00:32:16,959
Speaker 1: you know, it's probably two hundred dollars worth of parts,

610
00:32:18,080 --> 00:32:20,760
Speaker 1: and there's there's easily four to five hours of labor.

611
00:32:20,760 --> 00:32:22,640
Speaker 1: If a shop's one hundred and fifty dollars an hour,

612
00:32:23,280 --> 00:32:26,520
Speaker 1: you know, do the math. It's not it's not hard

613
00:32:26,520 --> 00:32:29,800
Speaker 1: to get to a thousand bucks, you know. And when

614
00:32:29,800 --> 00:32:32,240
Speaker 1: you think about it, think about it like this. You

615
00:32:32,240 --> 00:32:34,080
Speaker 1: ever have an Have you had an appliance fixed in

616
00:32:34,120 --> 00:32:34,840
Speaker 1: your house lately?

617
00:32:35,240 --> 00:32:35,440
Speaker 3: Joe?

618
00:32:38,000 --> 00:32:40,160
Speaker 4: I usually fixing myself if I can.

619
00:32:40,280 --> 00:32:43,400
Speaker 1: But you know people come out, well, right, but people

620
00:32:43,400 --> 00:32:45,320
Speaker 1: will come out and fix appliances in your house, and

621
00:32:45,320 --> 00:32:48,920
Speaker 1: it's typically it's three to five hundred dollars, right, So

622
00:32:49,280 --> 00:32:54,720
Speaker 1: that right, Well, well, but my point becomes, that appliance

623
00:32:54,720 --> 00:32:56,760
Speaker 1: that you just paid five hundred dollars to have fixed,

624
00:32:57,000 --> 00:32:59,160
Speaker 1: you can buy a new one for a thousand. So

625
00:32:59,200 --> 00:33:00,760
Speaker 1: when you think of the peron enage of costs to

626
00:33:00,800 --> 00:33:04,080
Speaker 1: repair something or to repair is still a bargain, and

627
00:33:04,120 --> 00:33:07,560
Speaker 1: that's you know, so it was good as.

628
00:33:07,480 --> 00:33:10,280
Speaker 4: Long as he doesn't have any problem, you know, that

629
00:33:10,520 --> 00:33:12,960
Speaker 4: doesn't get stuck down there, just got down there. He

630
00:33:13,040 --> 00:33:15,120
Speaker 4: just got out of the air Force, you know, no

631
00:33:15,160 --> 00:33:16,080
Speaker 4: money really.

632
00:33:16,000 --> 00:33:18,520
Speaker 1: Yeah, it's well, that's what that's that's what us elders

633
00:33:18,520 --> 00:33:19,920
Speaker 1: are here for, Joe. We have to take care of

634
00:33:19,920 --> 00:33:27,440
Speaker 1: the next generation. So right, exactly right, that's that's and

635
00:33:27,480 --> 00:33:29,960
Speaker 1: that's and that's okay, thank god, we're here to do that, right,

636
00:33:30,440 --> 00:33:33,480
Speaker 1: So that's right, that's right, Joe. I got to run.

637
00:33:33,680 --> 00:33:36,160
Speaker 1: Appreciate the call, appreciate talking to you. Thanks for being

638
00:33:36,200 --> 00:33:38,080
Speaker 1: part of the family and listening. And I'm running any

639
00:33:38,120 --> 00:33:40,000
Speaker 1: in the car, doctor, I'll be back right after this.

640
00:33:54,880 --> 00:33:57,600
Speaker 1: Welcome back. I want to close out today. I want

641
00:33:57,600 --> 00:34:00,360
Speaker 1: to talk a real quick thing about customer service and

642
00:34:00,400 --> 00:34:02,840
Speaker 1: some of the bizarre stories that happened at the shop

643
00:34:02,840 --> 00:34:05,760
Speaker 1: this week. Two of them happened to be with Subaru.

644
00:34:05,800 --> 00:34:08,080
Speaker 1: And it's not a reflection on Subaru. It happened to

645
00:34:08,120 --> 00:34:10,920
Speaker 1: be the same dealer, So I think it's more the

646
00:34:11,000 --> 00:34:13,560
Speaker 1: dealer than Subaru is a car line. I just thought

647
00:34:13,600 --> 00:34:15,600
Speaker 1: it was interesting and unique. And I tell you these

648
00:34:15,640 --> 00:34:18,279
Speaker 1: stories because I want you to question everything, right. I

649
00:34:18,280 --> 00:34:21,960
Speaker 1: want you to understand maybe it's not so, if it

650
00:34:21,960 --> 00:34:23,960
Speaker 1: doesn't make any sense, if it doesn't seem right, you know,

651
00:34:24,120 --> 00:34:27,040
Speaker 1: like if it feels wrong, maybe it is. First one

652
00:34:27,239 --> 00:34:29,960
Speaker 1: was the proverbial little old lady subrew owner who came

653
00:34:29,960 --> 00:34:32,840
Speaker 1: in and wanted to talk to me because her dealer

654
00:34:32,880 --> 00:34:35,719
Speaker 1: told her she needed a new transmission. The car wasn't

655
00:34:35,760 --> 00:34:37,879
Speaker 1: worth fixing and she should just go buy a new

656
00:34:37,880 --> 00:34:40,160
Speaker 1: car and trade that one in. And I asked her,

657
00:34:40,239 --> 00:34:42,960
Speaker 1: I said, does the car have any problems with it?

658
00:34:42,960 --> 00:34:45,600
Speaker 1: Does it exhibit any signs of trouble? And she said no,

659
00:34:45,600 --> 00:34:48,719
Speaker 1: no dashboard warning lines, the trans shifted. Okay. I made

660
00:34:48,760 --> 00:34:50,640
Speaker 1: her go back and ask this is a twenty seventeen

661
00:34:50,680 --> 00:34:52,960
Speaker 1: automobile with just about one hundred thousand miles on it.

662
00:34:53,200 --> 00:34:55,120
Speaker 1: And when she came back to give me the results,

663
00:34:55,160 --> 00:34:57,360
Speaker 1: she said, Oh. They explained to me that the reason

664
00:34:57,360 --> 00:34:59,000
Speaker 1: they told me that was the rattle that I thought

665
00:34:59,000 --> 00:35:02,360
Speaker 1: was the exhaust pipe was internal in the trans And

666
00:35:02,719 --> 00:35:05,040
Speaker 1: they then explained to me that what the cost would

667
00:35:05,080 --> 00:35:07,719
Speaker 1: be and that there's a quiet recall from Subaru, and

668
00:35:07,719 --> 00:35:10,360
Speaker 1: they go back and talk to Suberu, the manufacturer, to

669
00:35:10,360 --> 00:35:12,239
Speaker 1: see if maybe they would help me with it. And

670
00:35:12,280 --> 00:35:15,239
Speaker 1: I said, aha, You see, there's always a reason, there's

671
00:35:15,280 --> 00:35:17,600
Speaker 1: always an answer. So now she's in the process of

672
00:35:17,600 --> 00:35:20,240
Speaker 1: doing that. But I tell you this because question everything.

673
00:35:20,480 --> 00:35:22,080
Speaker 1: Maybe it'll help you out in the long run like

674
00:35:22,120 --> 00:35:23,640
Speaker 1: it did her. I'm on an ady in the car

675
00:35:23,680 --> 00:35:27,000
Speaker 1: doctor till the next time. Good mechanics aren't expensive, they're priceless.

676
00:35:27,280 --> 00:35:27,560
Speaker 1: See you