1 00:00:00,000 --> 00:00:02,640 Speaker 1: All right, let's get back to the airline conversation and 2 00:00:02,680 --> 00:00:06,040 Speaker 1: get to the IATA AGM and World air Transport Summit. 3 00:00:06,080 --> 00:00:12,160 Speaker 1: Guy Johnson is there with a guest guy. 4 00:00:11,360 --> 00:00:11,959 Speaker 2: Thank you very much. 5 00:00:11,960 --> 00:00:14,040 Speaker 3: Indeed Denny with Joe by Scott Covey here is the 6 00:00:14,080 --> 00:00:16,840 Speaker 3: CEO of course, all unite it Scott, nice to see you, 7 00:00:16,920 --> 00:00:17,880 Speaker 3: Nice to see you in person. 8 00:00:17,920 --> 00:00:20,480 Speaker 2: Great to be here, and Parson we get together. How 9 00:00:20,520 --> 00:00:22,840 Speaker 2: is Memorial Day weekend? How strong is them on right now? 10 00:00:23,000 --> 00:00:25,960 Speaker 4: Well, demand was very strong and operations are really strong. 11 00:00:26,000 --> 00:00:28,280 Speaker 4: You know, Memorial Day week in both for United and 12 00:00:28,320 --> 00:00:31,280 Speaker 4: for the industry at large was one of the if 13 00:00:31,320 --> 00:00:34,559 Speaker 4: not the best ever Memorial Day weekend. And as an 14 00:00:34,600 --> 00:00:37,839 Speaker 4: industry we're off to strong start operations. We've really staffed 15 00:00:37,920 --> 00:00:38,960 Speaker 4: up and invested heavily. 16 00:00:39,200 --> 00:00:42,120 Speaker 3: He's sustainable, so everybody's got great visibility over the summer. 17 00:00:42,120 --> 00:00:43,920 Speaker 3: Everybody's talking about a fantastic summa. 18 00:00:44,440 --> 00:00:48,240 Speaker 4: Then wals yeah, you know, I think demand is sustainable 19 00:00:48,640 --> 00:00:51,640 Speaker 4: and is going to continue. We see just a structurally 20 00:00:51,680 --> 00:00:53,960 Speaker 4: higher level, particularly of leisure demand. 21 00:00:54,280 --> 00:00:56,160 Speaker 5: You know a couple of reasons for that. 22 00:00:56,280 --> 00:00:58,760 Speaker 4: One hybrid work makes every weekend a holiday, gives people 23 00:00:58,800 --> 00:01:00,960 Speaker 4: more time if you're working in the office three days 24 00:01:00,960 --> 00:01:01,520 Speaker 4: a week, you have. 25 00:01:01,440 --> 00:01:03,360 Speaker 5: More time to travel. 26 00:01:03,080 --> 00:01:05,200 Speaker 4: But I also think coming out of COVID, it's spending 27 00:01:05,200 --> 00:01:09,080 Speaker 4: two years on lockdown, people take will no longer take 28 00:01:09,240 --> 00:01:11,840 Speaker 4: for granted their ability to travel and experience. 29 00:01:12,120 --> 00:01:13,319 Speaker 2: You think that stuff will sticks. 30 00:01:13,560 --> 00:01:15,840 Speaker 3: What I'm really trying to figure out is have you 31 00:01:15,880 --> 00:01:19,039 Speaker 3: figured out what the new normal post pandemic actually looks like. 32 00:01:19,600 --> 00:01:22,320 Speaker 3: We're still in an environment where the consumers still got 33 00:01:22,360 --> 00:01:23,919 Speaker 3: money and it's pocket's post COVID. 34 00:01:23,920 --> 00:01:26,000 Speaker 2: The labor market's still strongest all the day to Friday? 35 00:01:26,680 --> 00:01:28,600 Speaker 2: Is this is this real? 36 00:01:28,959 --> 00:01:29,160 Speaker 1: Yeah? 37 00:01:29,200 --> 00:01:30,119 Speaker 2: And how long does it last? 38 00:01:30,160 --> 00:01:33,119 Speaker 4: For well, fifteen months ago people were saying the same thing, 39 00:01:33,120 --> 00:01:35,840 Speaker 4: and it's just gotten stronger. Okay, So I do think 40 00:01:35,920 --> 00:01:37,479 Speaker 4: this is the new normal, and that's why I think 41 00:01:37,480 --> 00:01:40,520 Speaker 4: the structural reasons are important. The hybrid work, making every 42 00:01:40,560 --> 00:01:43,200 Speaker 4: weekend the holiday gives people more time to travel, and 43 00:01:43,240 --> 00:01:47,600 Speaker 4: the fact that people now appreciate travel more than you 44 00:01:47,640 --> 00:01:49,680 Speaker 4: could take it for granted before, and people don't take 45 00:01:49,720 --> 00:01:51,800 Speaker 4: it for granted. I think those are two structural changes 46 00:01:51,840 --> 00:01:53,200 Speaker 4: that it's structurally higher. 47 00:01:52,920 --> 00:01:54,440 Speaker 2: Business coming back more slowly. 48 00:01:54,440 --> 00:01:56,920 Speaker 4: Though business is coming back more slowly, my view is 49 00:01:56,960 --> 00:02:00,400 Speaker 4: actually the US economy is is any business or session 50 00:02:00,800 --> 00:02:03,000 Speaker 4: the consumer remained strong. But we're in a business and 51 00:02:03,640 --> 00:02:06,080 Speaker 4: we see that in our business traffic. But you can 52 00:02:06,120 --> 00:02:08,200 Speaker 4: also see it in the kinds of companies that sell 53 00:02:08,240 --> 00:02:10,760 Speaker 4: to businesses. And you know, who's doing well who's not. 54 00:02:12,200 --> 00:02:16,760 Speaker 4: Business is probably in technically that's technical, and we think 55 00:02:16,760 --> 00:02:19,120 Speaker 4: it's twenty to twenty five percent below where it will 56 00:02:19,200 --> 00:02:21,880 Speaker 4: ultimately be. You know, and we're producing We're going to 57 00:02:21,960 --> 00:02:24,320 Speaker 4: hit our guidance this year. We're producing really good numbers, 58 00:02:24,360 --> 00:02:27,680 Speaker 4: really good margins in a world where business travel is 59 00:02:27,760 --> 00:02:31,440 Speaker 4: behaving receessionary. 60 00:02:31,320 --> 00:02:33,079 Speaker 2: The Bloomberg banner has been blown over. 61 00:02:33,240 --> 00:02:36,639 Speaker 5: Yeah, that gesticulating too much. 62 00:02:36,919 --> 00:02:39,440 Speaker 2: Well, that's possible. I apologize for that. That's fine. 63 00:02:39,440 --> 00:02:44,360 Speaker 3: Which we secure these things more more more strongly. Is 64 00:02:44,400 --> 00:02:46,919 Speaker 3: the IRA going to give you a competitive advantage over 65 00:02:46,960 --> 00:02:49,640 Speaker 3: the A lot of the European airlines are complaining to 66 00:02:49,720 --> 00:02:52,320 Speaker 3: me that they don't have the kind of long term 67 00:02:52,320 --> 00:02:54,360 Speaker 3: support now that the Biden administration is putting in for 68 00:02:54,400 --> 00:02:54,760 Speaker 3: you guys. 69 00:02:54,840 --> 00:02:57,840 Speaker 4: Well, I think the inflation the sustainability portions of the 70 00:02:57,840 --> 00:03:00,960 Speaker 4: Inflation Reduction Act, some of the most important is passed 71 00:03:01,000 --> 00:03:03,320 Speaker 4: in decades, and it's going to make a real difference, 72 00:03:03,440 --> 00:03:06,520 Speaker 4: not just for sustainable aviation fuel, but it's gonna drive 73 00:03:06,560 --> 00:03:09,120 Speaker 4: all kinds of investments in real sustainability. 74 00:03:09,600 --> 00:03:11,480 Speaker 5: I think the Europeans should match it. When I talked 75 00:03:11,520 --> 00:03:12,280 Speaker 5: to people in the. 76 00:03:12,240 --> 00:03:17,400 Speaker 4: EU, I told them the same thing. The carrots work 77 00:03:17,720 --> 00:03:20,840 Speaker 4: much better than the sticks. It's what made wind and 78 00:03:20,880 --> 00:03:24,359 Speaker 4: solar successful. It's the same playbook that wind and solar 79 00:03:24,520 --> 00:03:28,040 Speaker 4: used thirty years ago to become successful. Everyone around the 80 00:03:28,040 --> 00:03:30,280 Speaker 4: world should copy the Inflation Reduction Act. 81 00:03:31,440 --> 00:03:34,680 Speaker 3: Where you may see, where you may not see eye 82 00:03:34,720 --> 00:03:37,200 Speaker 3: to eye with the federal governments. 83 00:03:37,000 --> 00:03:39,120 Speaker 2: Is the passenger protections. 84 00:03:39,240 --> 00:03:43,000 Speaker 3: Yeah, the President's at he says the passenger needs great protection. 85 00:03:43,360 --> 00:03:46,760 Speaker 2: You've come out and said not so much. Yeah. Do 86 00:03:46,360 --> 00:03:48,320 Speaker 2: you do you still stick by that? Do you think 87 00:03:48,320 --> 00:03:49,800 Speaker 2: that the passenger of these great protection? 88 00:03:49,880 --> 00:03:52,280 Speaker 3: At this point, you've almost indicated that safety could be 89 00:03:52,320 --> 00:03:53,200 Speaker 3: an issue as well. 90 00:03:53,240 --> 00:03:55,400 Speaker 4: I mean, first, we're running the best airline that we 91 00:03:55,440 --> 00:03:57,120 Speaker 4: have in history, and the industry is running the. 92 00:03:57,120 --> 00:03:57,800 Speaker 5: Best it hasn't. 93 00:03:58,080 --> 00:04:00,720 Speaker 4: We've been massive investments to do the best thing for 94 00:04:00,800 --> 00:04:02,680 Speaker 4: us to do is take care of our customers. Second 95 00:04:02,720 --> 00:04:06,200 Speaker 4: point I make is, by far our biggest source of 96 00:04:06,880 --> 00:04:10,400 Speaker 4: non weather delays is air traffic control. The Secretary acknowledges 97 00:04:10,400 --> 00:04:12,520 Speaker 4: their three thousand control as short. We're trying to help 98 00:04:12,560 --> 00:04:14,200 Speaker 4: them fix that with that FAVERY authorization. 99 00:04:14,400 --> 00:04:17,280 Speaker 5: But the third issue is important. We have the safety issue. 100 00:04:17,279 --> 00:04:20,880 Speaker 4: We have the safest aviation to save the system, industry 101 00:04:21,000 --> 00:04:23,440 Speaker 4: and savest aviation system in the world, and that is 102 00:04:23,520 --> 00:04:27,400 Speaker 4: built on a foundation of safety culture where people do. 103 00:04:27,360 --> 00:04:29,279 Speaker 5: Not think about costs. It's binary. 104 00:04:29,360 --> 00:04:32,680 Speaker 4: We tell them safety first, safety everything, and you should 105 00:04:32,680 --> 00:04:34,520 Speaker 4: not chip away at that foundation. 106 00:04:34,560 --> 00:04:36,520 Speaker 3: But if the President wants to help the passenger, should 107 00:04:36,560 --> 00:04:37,760 Speaker 3: he just start up with the FAA. 108 00:04:37,920 --> 00:04:39,760 Speaker 2: We don't even have a chief of the FAA right now. 109 00:04:39,839 --> 00:04:41,720 Speaker 5: Yeah, by far, by far, by far. 110 00:04:42,160 --> 00:04:45,000 Speaker 4: The biggest thing that can happen to improve pastor experience 111 00:04:45,040 --> 00:04:47,279 Speaker 4: and operational is to get the fa fully staffed. 112 00:04:47,400 --> 00:04:49,320 Speaker 2: By far, who do you think should be the next chief? 113 00:04:49,320 --> 00:04:50,720 Speaker 2: Do you have any ideas? Do you got any names 114 00:04:50,720 --> 00:04:50,960 Speaker 2: for me? 115 00:04:51,200 --> 00:04:55,920 Speaker 4: I think we should have a permanent head of the FAA, 116 00:04:56,600 --> 00:04:59,120 Speaker 4: and you know, I'll leave it to the government to 117 00:04:59,440 --> 00:05:02,239 Speaker 4: decide who that should be. But it really the FAA 118 00:05:02,279 --> 00:05:06,760 Speaker 4: has massive investment, needs leadership, needs someone in charge, and 119 00:05:06,800 --> 00:05:09,320 Speaker 4: it's really hard for an interm you know, the poly 120 00:05:09,360 --> 00:05:12,440 Speaker 4: Trottenburg has become the interim. We are excited about her, 121 00:05:13,080 --> 00:05:16,760 Speaker 4: you know, very competent, focused, you know, on on leadership 122 00:05:16,800 --> 00:05:19,160 Speaker 4: and doing the right thing. But I think the FAA 123 00:05:19,200 --> 00:05:21,320 Speaker 4: and the country deserves a permanent leader. 124 00:05:21,600 --> 00:05:22,159 Speaker 5: I'm not going to. 125 00:05:22,279 --> 00:05:24,680 Speaker 4: Say who it should or shouldn't be, but we need 126 00:05:24,720 --> 00:05:27,560 Speaker 4: a permanent leader at the FAA. 127 00:05:27,920 --> 00:05:30,760 Speaker 3: Your fast becoming the kind of the the pan Am. 128 00:05:30,680 --> 00:05:31,640 Speaker 2: Of American airlines. 129 00:05:31,640 --> 00:05:33,839 Speaker 3: You've got a much bigger international footprint than many of 130 00:05:33,839 --> 00:05:37,679 Speaker 3: your rivals. That exposes you to all kinds of issues 131 00:05:37,720 --> 00:05:39,280 Speaker 3: around the world, one of which is the lack of 132 00:05:39,320 --> 00:05:42,520 Speaker 3: availability of Russian airspace. Yeah, for you, how big a 133 00:05:42,640 --> 00:05:43,520 Speaker 3: disadvantage is that. 134 00:05:43,720 --> 00:05:45,719 Speaker 4: It's a really it's a big challenge for us. You know, 135 00:05:45,760 --> 00:05:48,360 Speaker 4: we were going to five flights a day to India, 136 00:05:48,360 --> 00:05:51,120 Speaker 4: for example, pre pandemic, and today we're flying one from 137 00:05:51,400 --> 00:05:53,839 Speaker 4: Newark to Delhi and the other four routes we simply 138 00:05:53,839 --> 00:05:55,880 Speaker 4: can't make it. The airplane can't fly far enough and 139 00:05:55,960 --> 00:06:00,159 Speaker 4: even Newark to Delhi is an extra two hours in 140 00:06:00,200 --> 00:06:00,480 Speaker 4: the air. 141 00:06:00,600 --> 00:06:02,560 Speaker 5: And so you know, our China. 142 00:06:02,320 --> 00:06:04,400 Speaker 4: Service isn't back yet, but we wouldn't be able to 143 00:06:04,440 --> 00:06:06,440 Speaker 4: fly most of our China routes and so it is 144 00:06:06,480 --> 00:06:07,159 Speaker 4: a big deal. 145 00:06:07,040 --> 00:06:10,719 Speaker 3: For US federal judge pushing back against the Northeast Alliance 146 00:06:10,839 --> 00:06:13,560 Speaker 3: JA Blue American Spirit looks like it's going to be 147 00:06:13,600 --> 00:06:16,080 Speaker 3: a tough lift now for Robin Hayes. Are we done 148 00:06:16,080 --> 00:06:16,760 Speaker 3: with consolidation? 149 00:06:18,080 --> 00:06:19,560 Speaker 5: I think we're probably done with consolidation. 150 00:06:20,000 --> 00:06:21,320 Speaker 2: And that sees you though, isn't it. 151 00:06:21,880 --> 00:06:23,359 Speaker 4: We don't care one way or another. You know, we 152 00:06:23,440 --> 00:06:25,840 Speaker 4: got so much good things happening at United. 153 00:06:26,560 --> 00:06:28,320 Speaker 5: I like that our competitors. 154 00:06:27,880 --> 00:06:30,400 Speaker 4: Are a little distracted working on those kinds of things, 155 00:06:30,920 --> 00:06:34,839 Speaker 4: but we're focused on organic growth at United, creating a 156 00:06:34,839 --> 00:06:39,159 Speaker 4: great customer experience that's working really, really well. We certainly 157 00:06:39,200 --> 00:06:41,600 Speaker 4: don't want to get distracted with anything to do with consolidation. 158 00:06:41,680 --> 00:06:44,400 Speaker 3: Okay, I gonna apologize for the banner that's hitting you 159 00:06:44,440 --> 00:06:46,440 Speaker 3: on the back of that all Okay, as long as 160 00:06:46,440 --> 00:06:51,160 Speaker 3: we go with that, I'm trying to sabisage you anyway. 161 00:06:51,200 --> 00:06:52,240 Speaker 2: It's got great to see you. 162 00:06:52,320 --> 00:06:54,520 Speaker 3: Thanks very much Indeans for having me see you against 163 00:06:54,520 --> 00:06:56,799 Speaker 3: see Scott Coby, the CEO of United