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Speaker 1: Hands on with the latest Samsung Galaxy S twenty five

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Speaker 1: lineup plus the surprise phone.

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Speaker 2: They announced a major.

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Speaker 1: Data breach puts tens of millions of students personal information

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Speaker 1: at risk. And is it really the end of the

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Speaker 1: line for Blu ray discs? Plus your tech questions answered?

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Speaker 1: What's going on? I'm Rich Demiro and this is Rich

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Speaker 1: on Tech. This is the show where I talk about

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Speaker 1: the tech stuff I think you should know about. It's

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Speaker 1: also the place where I answer your questions about technology.

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Speaker 1: I believe that tech should be interesting, useful, and fun.

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Speaker 1: Let's open up those phone lines at triple eight Rich

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Speaker 1: one oh one. That's eight eight eight seven four to

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Speaker 1: two four one zero one eight eight eight seven four

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Speaker 1: to two four one zero one. Give me a call.

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Speaker 1: If you have a question about technology. Email is also open.

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Speaker 1: Just go to Rich on tech dot tv and hit contact.

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Speaker 1: That's Rich on tech dot tv. Hit con tact guests.

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Speaker 1: This week, we've got Nick Gray, editor in chief at

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Speaker 1: the website Fandroid. He's gonna cover the key features of

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Speaker 1: Samsung's S twenty five series, and later we've got radio

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Speaker 1: host and accessibility consultant Paul Lane. He's gonna explore how

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Speaker 1: tech can empower people with disabilities.

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Speaker 2: He is a great guy.

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Speaker 1: He's at all the tech events and I'm looking forward

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Speaker 1: to having a chat with him. Well, in my hand,

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Speaker 1: if you can see it, I've got my badges from

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Speaker 1: the big Samsung Galaxy Unpacked event up in San Jose, California.

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Speaker 1: And I've also got the phone in my hand right here,

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Speaker 1: the Galaxy S twenty five Ultra. So let me give

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Speaker 1: you my impressions of this device. So three new models

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Speaker 1: of Samsung's smartphones, the S twenty five, the S twenty

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Speaker 1: five plus, and the S twenty five Ultra. Now the

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Speaker 1: twenty five and the twenty five plus are just I

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Speaker 1: think the Ultra is really always where all the most

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Speaker 1: exciting upgrades are. So this has a bigger screen, yes,

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Speaker 1: can you believe it? A bigger screen six point nine inches,

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Speaker 1: But they managed to put that screen in a form

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Speaker 1: factor that's actually easier to hold and no larger than

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Speaker 1: last year's device. So that means less bezel, that little

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Speaker 1: tiny border around the screen. Prices for these devices, I

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Speaker 1: won't save it to the end. I'll just tell you

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Speaker 1: right now. Cut to the chase. Eight hundred dollars for

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Speaker 1: the S twenty five S twenty five Plus starts at

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Speaker 1: one thousand, the S twenty five Ultra starts at thirteen hundred,

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Speaker 1: and no price increases from last year, So I really

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Speaker 1: like that and don't get scared by those prices. Almost

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Speaker 1: nobody pays full retail price for Samsung device, so there

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Speaker 1: are always some sort of trade in or some sort

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Speaker 1: of discount. I was looking at their discounts the other

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Speaker 1: day and Samsung gives discounts for just about all kinds

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Speaker 1: of folks like students, military, employee discounts, and more, friends

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Speaker 1: and family. So definitely check out that offer page. All right,

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Speaker 1: So what do I think of these devices? First off,

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Speaker 1: they made a very good choice. They have replaced the

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Speaker 1: Bixby on the side button with Gemini, so Google Gemini

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Speaker 1: now comes up when you press the side button like

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Speaker 1: the long press of the power button, which is really

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Speaker 1: great because this is going to be a lot of

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Speaker 1: people's first use of AI, and they've done it in

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Speaker 1: a very smart way, so Bixby is not gone. But

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Speaker 1: what they do is they kind of assess what your

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Speaker 1: question is to the AI assistant and they will hand

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Speaker 1: it off based on what you want to do, and

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Speaker 1: it can even do combination tasks. So for instance, if

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Speaker 1: I say, you know, what's the Lakers score, it will

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Speaker 1: just give me that score. It's going to go to Gemini,

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Speaker 1: it's going to figure that out. If I say restart

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Speaker 1: my phone, it's going to hand it off to Bixby

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Speaker 1: and show me the restart my phone menu on the screen.

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Speaker 1: So where it gets really cool is where you do

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Speaker 1: combination stuff. So you can say, tell me when the

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Speaker 1: Chiefs are playing next, and it to my calendar and

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Speaker 1: it will go pull Gemini for that information then add

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Speaker 1: it to your calendar. So that's kind of a new

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Speaker 1: thing where they've integrated all of the Samsung apps or

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Speaker 1: a lot of them to make that functionality possible. So

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Speaker 1: that's really neat, and some of the Google apps as well,

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Speaker 1: like Google Calendar and things like that. Two other new

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Speaker 1: AI features the now Brief. This is a tiny widget

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Speaker 1: that sits on your home screen or at the bottom

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Speaker 1: of your phone, and it gives you like a personalized

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Speaker 1: update for your day. So it'll give your weather, your

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Speaker 1: calendar events, if it's someone's birthday, it'll tell you that,

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Speaker 1: give you little videos to watch, all kinds of stuff

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Speaker 1: that's AI infused.

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Speaker 2: Then you've got the now bar.

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Speaker 1: This is on the lock screen, and this is kind

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Speaker 1: of like Apple's Live activities, So if you're catching an uber,

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Speaker 1: or you're watching a sports game, or you're navigating somewhere,

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Speaker 1: it will put that information on the lock screen and

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Speaker 1: a little now bar at the bottom. I think it's

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Speaker 1: actually too small. I think they need to make it bigger.

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Speaker 1: But you know, again, this is day one of all

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Speaker 1: this stuff. So the ultra camera, so the camera are

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Speaker 1: not dramatically improved on these devices. So if you're looking

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Speaker 1: for like completely different camera functionality, you're not really gonna

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Speaker 1: get it. What they did was they improved one of

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Speaker 1: the lenses, the ultra wide angle lens. They did bring

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Speaker 1: that up to fifty megapixels, up from twelve megapixels. So

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Speaker 1: all of your wide angle stuff is going to look

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Speaker 1: a lot better, a lot brighter. Night video has been

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Speaker 1: dramatically improved thanks to AI. So they're running this through

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Speaker 1: some sort of algorithms. The video I took of a

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Speaker 1: DJ at a party they threw was just incredible, Like

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Speaker 1: it just was so it pops because it's so crystal

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Speaker 1: clear and bright. Macro shots are going to give you

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Speaker 1: four times more detail. They've also got this audio eraser feature,

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Speaker 1: which means you can get rid of background noise in

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Speaker 1: your videos. So if you have a nice video of

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Speaker 1: your kid taking its first steps with the dog is

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Speaker 1: barking in the back, you can try to get some

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Speaker 1: of that out of there. Now for content creators, they've

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Speaker 1: got log video support. For most users, this will not

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Speaker 1: matter because you're not color grading your video, but if

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Speaker 1: you are using your phone for professional reasons, this is

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Speaker 1: a really nice addition. Seven years of updates on these

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Speaker 1: devices that is incredible. So if you buy this phone today,

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Speaker 1: it will get seven years of updates, both operating system

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Speaker 1: and security updates. They're also giving you six months of

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Speaker 1: Google Gemini Advanced included two terabytes of storage included.

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Speaker 2: I think that's just for the six months, not forever.

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Speaker 1: And overall, I am really impressed with this device, all

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Speaker 1: of these devices, but specifically the Ultra, and I'll tell

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Speaker 1: you why they nailed it. They finally got this phone

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Speaker 1: to a place where it is easy to hold. Everything works,

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Speaker 1: the cameras are excellent, and it is just an overall

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Speaker 1: all around excellent package which I have no problems recommending

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Speaker 1: to anyone. Easier to hold, they are noticeably lighter. They

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Speaker 1: all have more gigabytes of RAM, so they all start

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Speaker 1: at twelve gigabytes of RAM. Now the Ultra didlast year

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Speaker 1: and this year it's the same. I would have loved

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Speaker 1: to see sixteen on the Ultra, but you know, we'll

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Speaker 1: take what we can get. And they all have two

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Speaker 1: hundred and fifty six gigabytes of storage for starters, except

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Speaker 1: for that S twenty five base model. So overall, you know,

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Speaker 1: throwing out a lot of numbers at you, but these

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Speaker 1: are just really solid devices. Like Samsung went back to

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Speaker 1: the drawing board. They did their homework. They figured out

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Speaker 1: what people want, what people can use on a daily basis,

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Speaker 1: and these phones are just smart. Oh I didn't even mention.

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Speaker 1: You know, they make a big deal out of this

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Speaker 1: Circle to Search, and if you've used it, it is

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Speaker 1: my absolute I think this is the differentiating factor right

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Speaker 1: now between iPhone and Android. Circle to Search means that

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Speaker 1: anything on your screen is tappable and searchable, and they

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Speaker 1: took it a step further. So if you do Circle

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Speaker 1: to search on your screen, bring that up. Anything that's

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Speaker 1: a link of phone number or an email, you can

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Speaker 1: just tap it to go there. See no how on Instagram.

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Speaker 1: People put links on Instagram in the captions, you can't

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Speaker 1: click them. Long press your home screen. Boom, you can

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Speaker 1: click that in one second. It's little tiny things like

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Speaker 1: that that make this a smart phone. Wi Fi seven

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Speaker 1: also on these devices, which is faster and more reliable,

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Speaker 1: but most routers at home don't have that yet, so

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Speaker 1: this will be good for the future. The batteries are

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Speaker 1: made of fifty percent recycled material from old Samsung Galaxy batteries.

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Speaker 1: Now the downsides. The Spen did lose bluetooth, which means

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Speaker 1: it can no longer be used as a remote control

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Speaker 1: for the camera. If you leave it behind, you're not

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Speaker 1: going to get an alert on your phone. The back

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Speaker 1: material on this phone is a fingerprint magnet, so most

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Speaker 1: people are going to use a case. Not a big deal,

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Speaker 1: but this thing is just a fingerprint magnet. You can

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Speaker 1: train people on an episode of CSI on this phone.

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Speaker 1: That's how bad the fingerprints are. They did not put

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Speaker 1: mag safe support into the phone, so if you're familiar

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Speaker 1: with mag Safe on the iPhone, it's got those magnets

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Speaker 1: around the back so you can attach accessories wirelessly. So

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Speaker 1: they did it kind of weird here, They did build

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Speaker 1: in the latest CH two wireless charging support, but you

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Speaker 1: got to put a case on to get the magnets.

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Speaker 1: Not a big deal. Again, most people are going to

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Speaker 1: have a case. And if you're wondering about getting this phone,

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Speaker 1: switching from another phone, even the iPhone, what are you

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Speaker 1: going to miss out on? Realistically, nothing except Apple's ecosystem

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Speaker 1: and of course the occasional family member or friend who's

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Speaker 1: going to give you trouble for having a green bubble

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Speaker 1: or having, you know, not an iPhone. But you know what,

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Speaker 1: too bad those people. Yeah, FaceTime of course, but you

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Speaker 1: know what, there's so many ways to make a video call.

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Speaker 1: But I get it. Apple has really built this nice,

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Speaker 1: this infrastructure in this ecosystem that people just love and

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Speaker 1: they love to be on. And I understand that airdrop

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Speaker 1: all those kind of things, but I'm telling you this

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Speaker 1: is the year. If you're on the fence about upgrading,

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Speaker 1: this is the year to do it. I really think

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Speaker 1: that they did an amazing job on this phone. I've

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Speaker 1: been taking pictures and videos. You can see them on

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Speaker 1: my website, rich on tech dot TV. They are all

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Speaker 1: looking really, really good. Do I think it's a clipsing?

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Speaker 1: What the iPhone does no, But I think that you're

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Speaker 1: in a place where where the pictures and the videos

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Speaker 1: you take on this device are going to be excellent

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Speaker 1: a large majority of the time. Now, I will tell

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Speaker 1: you my iPhone's been collecting dust for the past four days.

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Speaker 1: Since I got this thing. I've just I've not even

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Speaker 1: given it a second thought because I'm sitting here using it,

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Speaker 1: and I love it. I love all these little features

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Speaker 1: on this phone that make it feel so smart and

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Speaker 1: so futuristic. It's really fun, and they're doing AI in

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Speaker 1: such a smart way. Also, when I get a Samsung phone,

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Speaker 1: especially the new ones, I'm always waiting for some sort

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Speaker 1: of first software update to kind of smooth things over,

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Speaker 1: to make this better. And I'm not even thinking about

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Speaker 1: that right now because everything is just so good out

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Speaker 1: of the gate. So if I feel like I'm really

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Speaker 1: bullish on this, I am. I really like this phone.

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Speaker 1: I think that Samsung did a great job. I think

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Speaker 1: they listen to people. And the icing on the cake

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Speaker 1: when you scroll through your apps, they are now scrolling

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Speaker 1: vertically like every other proper Android phone out there.

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Speaker 2: You no longer have to swipe left and right for

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Speaker 2: your apps.

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Speaker 1: I love it. Thank you Samsung, all right eight eight

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Speaker 1: eight rich one O one eight eight eight seven four

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Speaker 1: to two four one zero one. If you want to

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Speaker 1: read all of my thoughts on the Samsung, go to

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Speaker 1: the website rich on Tech dot tv. Can also see

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Speaker 1: the pictures and videos I've been taking. Coming up, we're

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Speaker 1: gonna take some of your calls at eight eight eight

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Speaker 1: rich one oh one. This is rich on Tech. Welcome

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Speaker 1: back to rich on Tech. Rich Demiro here hanging out

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Speaker 1: with you, talking technology at eight eight eight rich one

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Speaker 1: O one eight eight eight seven four to two four

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Speaker 1: one zero one. The website for the show rich on

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Speaker 1: Tech dot TV. Let's go to Freddy in Yonkers, New York. Freddie,

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Speaker 1: you're on with Rich.

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Speaker 3: Rich for for sure. I have enjoyed you's show. Thank

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Speaker 3: you and add to questions question number one. If you

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Speaker 3: know of a program that rips music from a CD

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Speaker 3: and copy into a full.

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Speaker 2: Room okay on a Mac or a PC PC okay? Yes?

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Speaker 4: Uh.

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Speaker 1: The the top program for this is a program called

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Speaker 1: Exact Audio Copy. Exactly exact Audio copy, and that will

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Speaker 1: rip your CDs obviously for personal use, and that will

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Speaker 1: it is completely free, so that is the way to go.

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Speaker 3: Okay, to question number two. Program there I could record,

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Speaker 3: well record.

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Speaker 4: I mean.

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Speaker 3: Record from from from from the ambuss a program before

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Speaker 3: there I'm watching, I could record the from.

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Speaker 1: Okay, record from an Amazon Stick. So that is tricky

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Speaker 1: because everything on the Amazon Stick is on demand, so

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Speaker 1: there is not an easy way to record that. There

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Speaker 1: may be some workarounds or maybe some devices you can

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Speaker 1: get that might record the screen. I can't vouch for those.

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Speaker 1: I don't know of those, but the the short answer

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Speaker 1: is no. Most of the stuff that's on Amazon is

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Speaker 1: on demand. So yes, are there ways that you can

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Speaker 1: hack the system and record?

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Speaker 2: Probably?

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Speaker 5: Yes?

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Speaker 2: Am I going to go over that right now?

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Speaker 1: No, So if you want to record programming, I would

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Speaker 1: say the only thing I can think of there is one.

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Speaker 1: I don't even know if I can recommend this on the

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Speaker 1: radio because it's it may be operating in the gray area.

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Speaker 1: So if you want to record like regular shows, I

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Speaker 1: would say you have to sign up with something like

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Speaker 1: a YouTube TV or.

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Speaker 2: Fubo TV.

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Speaker 1: But if you want to get over the air programming,

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Speaker 1: you can get a device like a Tableau, tab t,

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Speaker 1: a b l O and that will record. You connect

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Speaker 1: an antenna to it, you can record over the air

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Speaker 1: stuff and you can watch that on the TV. So

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Speaker 1: thanks for the call, Freddy and Yonkers appreciate it. Eight

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Speaker 1: eight eight rich one oh one eight eight eight seven

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Speaker 1: four two four one zero one. Let's see if we

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Speaker 1: can get one more in here. Let's go to Drew

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Speaker 1: in Sherman Oaks. Drew, you're on with Rich.

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Speaker 6: Hey, Rich, I have a couple of Apple questions.

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Speaker 2: Okay, we can tell them one question, so we I okay,

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Speaker 2: time for one.

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Speaker 6: All right, I have an older iPad and it's always saying,

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Speaker 6: you know, my memory is full, and so when I

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Speaker 6: go and look and try and clear out stuff, it's

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Speaker 6: always photos that are the the bulk of it. Okay,

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Speaker 6: if I clean out, if I clean out photos and

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Speaker 6: videos on the iPad, if I delete them, are they

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Speaker 6: being deleted on my Mac and phone and all.

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Speaker 2: My other Yes they are. So yeah.

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Speaker 1: That is that is a that is a functionality of

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Speaker 1: iCloud and pretty brilliant actually, so Apple makes it really

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Speaker 1: tricky to do that, but they do have a setting

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Speaker 1: that you can that you can change on your iPad. Okay,

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Speaker 1: and it's caud Let's see, it's called optimize iCloud storage.

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Speaker 1: And this is under h hold on, I gotta find it.

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Speaker 1: Let's see iPhone. So under the I in the iPhone,

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Speaker 1: there is a setting that will optimize the storage automatically,

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Speaker 1: so you have to turn it on and you go

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Speaker 1: into iCloud and you'll see it says optimized cloud storage,

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Speaker 1: optimized iPhone storage, optimized iPad storage. And what that's doing

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Speaker 1: is it's actually in the background, going to delete the

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Speaker 1: full resolution photos from your and videos from your iPad,

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Speaker 1: but it's still going to allow you to view those

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Speaker 1: and they will still be stored in the cloud. So

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Speaker 1: the the caveat here is that you have to have

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Speaker 1: enough storage in the cloud for those photos. So if

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Speaker 1: you don't, you're gonna it's not gonna work.

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Speaker 6: So you change the setting on the iPad.

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Speaker 1: Or so you have to go into the iPad where

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Speaker 1: you yeah, where you want to go, where you want

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Speaker 1: the storage reclaimed. You can do this on your iPad

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Speaker 1: and your iPhone. So I'm going to try to find

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Speaker 1: it right now. If we go into your iCloud account

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Speaker 1: and we I got to find where it is. My gosh,

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Speaker 1: they changed everything here. Usually it's settings, your name, iCloud,

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Speaker 1: and then photos. Okay, so there's photos and there it

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Speaker 1: is where it says manage storage and you can tap

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Speaker 1: that and it will say, oh wow, they changed everything

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Speaker 1: in iOS.

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Speaker 2: Yeah.

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Speaker 1: But the but the solution is called optimized iPhone Storage.

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Speaker 1: That's what you're searching. You can search for that on

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Speaker 1: your on your device under the settings, but optimize iCloud

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Speaker 1: or iPhone storage or iPad storage. But that's the way

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Speaker 1: to do it, to keep it there. It's very confusing

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Speaker 1: with iCloud because anything you do on your iPhone is

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Speaker 1: reflected in eCloud unless you have that setting on. And

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Speaker 1: even when you have that setting on, if you delete

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Speaker 1: a picture or a video on your iPhone, it's still

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Speaker 1: going to delete out of the iCloud. So you want

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Speaker 1: to let that do its magic. Where again it's just

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Speaker 1: showing your thumbnails on your phone, but the high resolution

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Speaker 1: photo is still stored in the cloud. If you tap

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Speaker 1: that photo or you want to share it, then it

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Speaker 1: will go from the cloud. It will grab that full

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Speaker 1: resolution photo and kind of put it back on your

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Speaker 1: device for sharing all that stuff.

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Speaker 2: Good question.

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Speaker 1: Drew eight eight eight rich one O one eight eight

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Speaker 1: eight seven four to two four one zero one.

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Speaker 2: Coming up.

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Speaker 1: I'll tell you about a website that can help you

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Speaker 1: delete your old accounts. Rick, Welcome back to rich On Tech.

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Speaker 1: Rich to Miro here hanging out with you, talking technology

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Speaker 1: at triple eight Rich one O one. That's eight eight

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Speaker 1: eight seven four to two four one zero one. If

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Speaker 1: you have a question or a comment, or you want

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Speaker 1: to see something that I mentioned on the show, just

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Speaker 1: go to the website rich on Tech dot tv. You

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Speaker 1: can hit the light bulb icon that will bring you

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Speaker 1: to all of the shows. This is episode one hundred

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Speaker 1: and six, so you can get show notes for that

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Speaker 1: as well. You might want to look this up because

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Speaker 1: I'm gonna tell you about a great website I discovered

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Speaker 1: called delete deesk dot org. Deletedesk dot org. This is

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Speaker 1: a free database with over ten thousand records showing you

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Speaker 1: how to delete your online accounts. It's got step by

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Speaker 1: step account deletion instructions, direct links, and contact information, and

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Speaker 1: it's got all the different categories technologies, shopping, social media

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Speaker 1: or more. Or you can just search for the website

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Speaker 1: that you want to delete. So this is all in

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Speaker 1: an effort to kind of clean up your online identity. Right,

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Speaker 1: it's a new year, maybe you want to kind of

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Speaker 1: get rid of some of the old accounts that you

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Speaker 1: opened up and you no longer use, or maybe you're

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Speaker 1: sick of social media you want to get rid of those.

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Speaker 1: But again, the website deletedesk dot org. And this is

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Speaker 1: really good. My old ones, my old recommendations for this

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Speaker 1: were getting kind of what's that term long in the

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Speaker 1: tooth or something like that. It's not even a term

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Speaker 1: long in the tooth. That's a weird thing to say.

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Speaker 1: All the stuff we say is so weird, right, like

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Speaker 1: all the old sayings. There's a book I had ones.

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Speaker 1: There's a book I had once. It's called like why

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Speaker 1: do we say the things we do? And they're all

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Speaker 1: rooted in something. But anyway, deletedesk dot org is the

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Speaker 1: website to go to.

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Speaker 2: Let's go to.

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Speaker 1: Bill in Santa Monica. Bill, you're on with Rich. Welcome

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Speaker 1: to the show.

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Speaker 7: Hi, I have a question. I was in evacuee due

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Speaker 7: to the Palisades fire. I'm actually based in Santa Monica,

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Speaker 7: but we had very serious smoke problems in my general

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Speaker 7: area and specifically in my apartment building. Cell I was

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Speaker 7: in evacuee for eleven days. Oh wow, what the Red

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Speaker 7: Cross did? Because many of us had either misplaced or

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Speaker 7: damaged cell phones. They brought in a brand that I

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Speaker 7: have never seen. It's not a garden variety brand. It's

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Speaker 7: the TCL thirty XE five gv are unlocked phones. Presently

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Speaker 7: it's on the T Mobile network. But what I'm wondering

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Speaker 7: about right now is this simply a burner or is

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Speaker 7: it a possible keeper. Because we're able to hold on

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Speaker 7: to the phones, we don't have to return them to

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Speaker 7: the Red Cross cell phone service on T Mobile is

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Speaker 7: free through the end of March. So I'm not quite

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Speaker 7: sure if I'm really going to have to go out

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Speaker 7: and get a brand new phone or I should hold

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Speaker 7: on to this.

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Speaker 2: What'd you have before?

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Speaker 6: Bell?

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Speaker 7: I had Samson?

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Speaker 2: Okay, and how's this phone working for you?

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Speaker 7: It's a little problematic, and I looked up the reviews

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Speaker 7: and the reviews don't really instill confidence in me. But

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Speaker 7: I am really on the fence about this, and I'm

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Speaker 7: still dealing with smoke issues in my Arkansas. I'm not

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Speaker 7: running out to get a brand new phone right now.

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Speaker 7: I'm using this pretty much by default.

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Speaker 2: Yeah.

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Speaker 1: Well, first off, by the way, sorry to hear about

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Speaker 1: what you're going through. I know it's rough and it's

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Speaker 1: a conversation that so many people are having, and I

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Speaker 1: know a lot of people are going through so much

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Speaker 1: with these fires. So I am thinking of the folks

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Speaker 1: that this is happening to, including yourself, and I understand

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Speaker 1: it's not an easy time. My advice on the phone

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Speaker 1: bill is that if it's working for you, keep it.

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Speaker 1: You've got free service through the end of March. Why

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Speaker 1: not take advantage of that. Why have one more thing

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Speaker 1: to stress about during this trying time. This phone is basic.

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Speaker 1: You're correct in that assessment. Is TCL is a large

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Speaker 1: maker of TVs. They make smartphones as well, mostly kind

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Speaker 1: of budget smartphones, the type that you're getting, you know,

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Speaker 1: where it's maybe given out for free or free of

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Speaker 1: the contract or through a government program sometimes. But they

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Speaker 1: also sell these things and I've reviewed some of them

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Speaker 1: and they're fine.

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Speaker 2: This phone is.

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Speaker 1: It actually has an SD card, which is very rare

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Speaker 1: these days. It's got a decent battery, you know, the

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Speaker 1: chip on it, the media tech chip is just okay,

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Speaker 1: it's going to be fine. It's got a ninety megahertz

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Speaker 1: a ninety hertz refresh rate. It's got a decent screen.

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Speaker 2: You know.

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Speaker 1: I think that this is going to be just fine.

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Speaker 1: I don't I don't know how this compares to your

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Speaker 1: old phone, if you had a nice new Samsung or.

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Speaker 7: An older one.

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Speaker 1: Okay, So my advice to you is that if the

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Speaker 1: phone is working and it's doing the things you need

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Speaker 1: it to do, then just stick with it as long

438
00:22:36,240 --> 00:22:37,240
Speaker 1: as humanly possible.

439
00:22:38,440 --> 00:22:40,760
Speaker 2: That's that's my advice. This is not a bad phone.

440
00:22:41,280 --> 00:22:44,760
Speaker 1: It's just not the most high powered phone out there.

441
00:22:44,760 --> 00:22:46,480
Speaker 1: It's also been around for a couple of years. It

442
00:22:46,520 --> 00:22:49,760
Speaker 1: looks like it launched about two years ago. So my

443
00:22:49,840 --> 00:22:52,879
Speaker 1: advice to you on this phone bill is to get

444
00:22:53,320 --> 00:22:56,200
Speaker 1: do all the software updates that you can on this device,

445
00:22:57,160 --> 00:22:59,359
Speaker 1: and then go through the apps and get rid of

446
00:22:59,600 --> 00:23:01,520
Speaker 1: any app that you do not need on this device,

447
00:23:01,560 --> 00:23:05,240
Speaker 1: because anything that's running that's extra is just going to

448
00:23:05,280 --> 00:23:07,639
Speaker 1: bog this thing down. So go through all of the

449
00:23:07,680 --> 00:23:10,720
Speaker 1: apps and uninstall anything that it allows you to uninstall.

450
00:23:11,440 --> 00:23:13,200
Speaker 1: It may have some bloat wear on there, but I

451
00:23:13,200 --> 00:23:15,040
Speaker 1: would just get rid of anything you can that you

452
00:23:15,040 --> 00:23:17,920
Speaker 1: don't need, and then I would restart the phone and

453
00:23:18,280 --> 00:23:20,320
Speaker 1: that's it. I mean, you've got T Mobile for free

454
00:23:20,359 --> 00:23:23,280
Speaker 1: for a couple of months. You've got the phone for free.

455
00:23:23,680 --> 00:23:26,399
Speaker 1: You know, you've suffered a you know, pretty big loss

456
00:23:26,400 --> 00:23:28,680
Speaker 1: and not having access to your apartment, you said, for

457
00:23:28,720 --> 00:23:32,240
Speaker 1: a couple of weeks. So again, stop stressing about the phone.

458
00:23:32,359 --> 00:23:34,840
Speaker 1: Let this thing do it's thing. You focus on getting

459
00:23:34,840 --> 00:23:37,800
Speaker 1: a life back in order. So that's my advice, Bill,

460
00:23:37,880 --> 00:23:39,719
Speaker 1: Thanks so much for the call today. In Santa Monica

461
00:23:39,800 --> 00:23:42,320
Speaker 1: eight eight eight Rich one oh one eight eight eight

462
00:23:42,480 --> 00:23:46,199
Speaker 1: seven four to two four one zero one at the

463
00:23:46,240 --> 00:23:49,080
Speaker 1: Samsung event again, you know, I was at the CS

464
00:23:49,160 --> 00:23:52,560
Speaker 1: everyone was talking about the fires Samsung. Every single conversation

465
00:23:52,640 --> 00:23:54,679
Speaker 1: started with hey, rich how are you doing, How are

466
00:23:54,720 --> 00:23:57,560
Speaker 1: people in La doing? How is La going to rebuild

467
00:23:57,600 --> 00:23:59,720
Speaker 1: from these fires? I mean, it really is just top

468
00:23:59,720 --> 00:24:02,280
Speaker 1: of my mind for so many people right now. And

469
00:24:02,680 --> 00:24:05,399
Speaker 1: it's just so many people in the world are thinking

470
00:24:05,400 --> 00:24:08,640
Speaker 1: about this because it's a situation that, yes, we've seen

471
00:24:08,680 --> 00:24:11,960
Speaker 1: devastation in places across America right now. I know people

472
00:24:12,000 --> 00:24:15,399
Speaker 1: in North Carolina are still dealing with it Florida, and

473
00:24:15,560 --> 00:24:18,119
Speaker 1: it just goes on on New Orleans before that. I mean,

474
00:24:18,200 --> 00:24:21,960
Speaker 1: remember watching the devastation from Katrina. I mean, this stuff

475
00:24:22,000 --> 00:24:26,560
Speaker 1: takes years and years to recover from. So yeah, it's

476
00:24:26,600 --> 00:24:29,840
Speaker 1: just a lot of people thinking about it. On another note,

477
00:24:29,920 --> 00:24:31,480
Speaker 1: I will tell you, I don't know if you saw

478
00:24:31,520 --> 00:24:35,080
Speaker 1: this movie advertised, but this is kind of a side

479
00:24:35,119 --> 00:24:37,679
Speaker 1: note for a personal but you got to watch the

480
00:24:37,720 --> 00:24:39,760
Speaker 1: movie called Wild Robot. I don't know if you saw

481
00:24:39,800 --> 00:24:42,600
Speaker 1: it advertised on the billboards. Maybe your kids read the

482
00:24:42,600 --> 00:24:45,600
Speaker 1: book in school, but we sat down. It just became

483
00:24:45,640 --> 00:24:49,800
Speaker 1: available on Peacock Streaming included if you have Peacock, which,

484
00:24:49,800 --> 00:24:53,720
Speaker 1: by the way, Peacock is like the Sleeper streaming service.

485
00:24:53,760 --> 00:24:54,439
Speaker 2: I'm not kidding.

486
00:24:54,520 --> 00:24:58,880
Speaker 1: The blockbusters on that service are so good because guess

487
00:24:58,920 --> 00:25:03,120
Speaker 1: who owns Peacock Universal. So a lot of the Universal

488
00:25:03,160 --> 00:25:05,600
Speaker 1: movies go to Peacock, and it's like this service that

489
00:25:05,640 --> 00:25:08,560
Speaker 1: you never hear about, but yet they get some really

490
00:25:08,600 --> 00:25:11,600
Speaker 1: good movies on there and they're all included. Typically, most

491
00:25:11,640 --> 00:25:14,320
Speaker 1: people with Peacock probably have the ads supported, which I do,

492
00:25:14,680 --> 00:25:16,320
Speaker 1: and it's fine. You watch I don't even think we

493
00:25:16,359 --> 00:25:18,640
Speaker 1: watched any ads with this one, but a lot of them.

494
00:25:18,640 --> 00:25:20,719
Speaker 1: You might watch like a minute thirty of ads at

495
00:25:20,720 --> 00:25:22,600
Speaker 1: the beginning, and then there might be one ad through

496
00:25:22,640 --> 00:25:23,120
Speaker 1: it or something.

497
00:25:23,200 --> 00:25:24,159
Speaker 2: But it's fine.

498
00:25:24,240 --> 00:25:26,840
Speaker 1: And I know I've got so used to Netflix having

499
00:25:26,880 --> 00:25:29,280
Speaker 1: no ads, but I kind of like the ads in

500
00:25:29,320 --> 00:25:31,080
Speaker 1: the movies because it gives me a break. I can

501
00:25:31,119 --> 00:25:33,439
Speaker 1: get up, I can go grab something from the kitchen,

502
00:25:33,520 --> 00:25:35,480
Speaker 1: you can use the bathroom. It's like the old days.

503
00:25:35,480 --> 00:25:38,480
Speaker 1: I'm watching TV. You get these natural breaks. So they're

504
00:25:38,480 --> 00:25:41,840
Speaker 1: not all that bad with these streaming services. And right

505
00:25:41,840 --> 00:25:43,760
Speaker 1: now they don't have too many ads in them, but

506
00:25:43,800 --> 00:25:47,639
Speaker 1: in the future, of course they'll have more. But wild robot.

507
00:25:47,760 --> 00:25:50,000
Speaker 1: My kid read this book. I saw the cover did

508
00:25:50,000 --> 00:25:52,720
Speaker 1: not appeal to me. I saw all the ads around town.

509
00:25:53,119 --> 00:25:55,280
Speaker 1: Did not appeal to me in any way, shape or form.

510
00:25:55,600 --> 00:25:58,000
Speaker 1: We started watching this movie and I'm not kidding. About

511
00:25:58,000 --> 00:25:59,960
Speaker 1: halfway through, there's not a dry eye in the room

512
00:26:00,000 --> 00:26:03,040
Speaker 1: in this movie. How they made a tear jerker of

513
00:26:03,080 --> 00:26:06,560
Speaker 1: a movie with a robot, I don't know, but somehow

514
00:26:06,560 --> 00:26:09,719
Speaker 1: they did. This movie is phenomenal. I don't know if

515
00:26:09,720 --> 00:26:11,760
Speaker 1: it's nominated for any awards or anything like that. It

516
00:26:11,800 --> 00:26:15,200
Speaker 1: should be because it's you know, I'll be honest. When

517
00:26:15,200 --> 00:26:17,760
Speaker 1: it's movie night with the kids, most of the time,

518
00:26:17,840 --> 00:26:20,080
Speaker 1: the adults are kind of left like, eugh, do we

519
00:26:20,119 --> 00:26:23,199
Speaker 1: really have to watch this movie? Because it's rare that

520
00:26:23,280 --> 00:26:25,879
Speaker 1: a movie appeals to both kids and adults in the

521
00:26:25,920 --> 00:26:28,480
Speaker 1: same way. Now this movie and I get it, like

522
00:26:28,520 --> 00:26:32,320
Speaker 1: stuff like you know, the superhero movies and all that stuff.

523
00:26:32,359 --> 00:26:35,320
Speaker 1: There's a lot going on, Like they don't stop from

524
00:26:35,359 --> 00:26:37,159
Speaker 1: the second you turn it on till the second you

525
00:26:37,200 --> 00:26:39,840
Speaker 1: turn it off. There's just so much going on that, yeah,

526
00:26:39,920 --> 00:26:42,240
Speaker 1: gets your attention. There's all these things. This did not

527
00:26:42,359 --> 00:26:45,280
Speaker 1: use any of those tricks. This was like actually a

528
00:26:45,440 --> 00:26:49,520
Speaker 1: great story. And so I'm telling you fired up tonight

529
00:26:49,600 --> 00:26:53,320
Speaker 1: tomorrow night with your kids, without the kids, adults, kids, whatever.

530
00:26:53,880 --> 00:26:57,960
Speaker 1: This is a fantastic movie. Wild Robot. Speaking of Netflix

531
00:26:58,080 --> 00:27:00,480
Speaker 1: price hike on Netflix, once again, we need like a

532
00:27:01,119 --> 00:27:04,320
Speaker 1: stinger for any every time Netflix raises prices because prices

533
00:27:04,320 --> 00:27:07,760
Speaker 1: are going up. AD free plan is now well, let

534
00:27:07,800 --> 00:27:11,080
Speaker 1: me start at the beginning, the standard plan without okay,

535
00:27:11,480 --> 00:27:14,200
Speaker 1: let's start with the AD plan. The AD supported plan

536
00:27:14,280 --> 00:27:16,680
Speaker 1: goes to seven ninety nine a month, up from six

537
00:27:16,680 --> 00:27:19,480
Speaker 1: to ninety nine. The standard plan without ADS is now

538
00:27:19,520 --> 00:27:22,400
Speaker 1: seventeen ninety nine a month, up from fifteen to forty nine.

539
00:27:22,440 --> 00:27:24,600
Speaker 1: So that's going up two dollars and fifty cents. And

540
00:27:24,640 --> 00:27:27,520
Speaker 1: then the Premium plan now goes up two dollars a month,

541
00:27:27,560 --> 00:27:28,920
Speaker 1: so it's at twenty five dollars.

542
00:27:29,119 --> 00:27:29,720
Speaker 2: So you're talking.

543
00:27:29,760 --> 00:27:33,399
Speaker 1: Netflix is now eight dollars minimum or eighteen dollars or

544
00:27:33,440 --> 00:27:35,600
Speaker 1: twenty five dollars. And by the way, if you have

545
00:27:35,600 --> 00:27:38,679
Speaker 1: an extra member on your plan, it's now up to nine.

546
00:27:38,600 --> 00:27:40,280
Speaker 2: Dollars a month, up from eight dollars.

547
00:27:40,600 --> 00:27:41,080
Speaker 8: I'm done.

548
00:27:41,160 --> 00:27:44,000
Speaker 2: Netflix says, you got invest in programming, You're done, Bobo done.

549
00:27:44,280 --> 00:27:46,920
Speaker 8: Twenty five dollars a month is too much. It's crazy,

550
00:27:47,680 --> 00:27:50,960
Speaker 8: and you're only getting HD movies like, I'm good.

551
00:27:51,040 --> 00:27:53,600
Speaker 2: No, well, twenty five dollars you do get four K. Yeah,

552
00:27:53,600 --> 00:27:54,160
Speaker 2: that's what I'm saying.

553
00:27:54,160 --> 00:27:55,639
Speaker 8: AHD four K, same difference.

554
00:27:55,720 --> 00:27:58,200
Speaker 2: But I'm just it didn't look like I mean, it's not. Yeah,

555
00:27:58,240 --> 00:27:59,520
Speaker 2: I'm telling you twenty.

556
00:27:59,240 --> 00:28:01,720
Speaker 8: Five dollars a month. Yeah, that's another cable bill.

557
00:28:01,840 --> 00:28:04,480
Speaker 2: Yeah, that's that's is. So I was thinking about this.

558
00:28:04,560 --> 00:28:07,720
Speaker 1: Back in the day, HBO was probably about a twenty

559
00:28:07,760 --> 00:28:10,760
Speaker 1: dollars add on for your cable bill. This is twenty

560
00:28:10,800 --> 00:28:13,720
Speaker 1: five and so I get it. It's not unheard of,

561
00:28:14,320 --> 00:28:19,280
Speaker 1: but there's I think at this point the the Netflix

562
00:28:19,320 --> 00:28:22,600
Speaker 1: subscribers are kind of gonna think twice about reding start

563
00:28:22,880 --> 00:28:26,040
Speaker 1: immediately in your next billing cycle. So, and by the way,

564
00:28:26,240 --> 00:28:30,879
Speaker 1: you know, they just added the most new subscribers every million,

565
00:28:31,160 --> 00:28:34,639
Speaker 1: nineteen million new subscribers last quarter. I mean this, this

566
00:28:34,680 --> 00:28:37,639
Speaker 1: is a company that's making money handover fist and they

567
00:28:37,680 --> 00:28:40,520
Speaker 1: couldn't even get that fight right. They did get the

568
00:28:40,520 --> 00:28:44,080
Speaker 1: football game stream properly. I'll give them that, but anyway,

569
00:28:44,280 --> 00:28:47,280
Speaker 1: I mean, Netflix also doesn't have the best stuff.

570
00:28:48,320 --> 00:28:50,400
Speaker 2: I just ranted and raved about Peacock.

571
00:28:50,920 --> 00:28:52,280
Speaker 1: I can't tell you the last time I watched a

572
00:28:52,280 --> 00:28:54,120
Speaker 1: movie on Netflix where I'm like, you gotta see it.

573
00:28:54,600 --> 00:28:57,840
Speaker 1: This is rich on Tech. Welcome back to rich on Tech.

574
00:28:57,920 --> 00:29:01,680
Speaker 1: Rich Demiro here hanging out with you, talking technology at

575
00:29:01,680 --> 00:29:04,640
Speaker 1: Triple eight Rich one O one eight eight eight seven

576
00:29:04,800 --> 00:29:09,920
Speaker 1: four two four one zero one. The website rich on

577
00:29:10,240 --> 00:29:12,479
Speaker 1: tech dot tv. I know I mentioned a couple of

578
00:29:12,520 --> 00:29:15,760
Speaker 1: links like that delete desk website to help you delete

579
00:29:15,760 --> 00:29:19,400
Speaker 1: your old accounts online. Uh, the link is up rich

580
00:29:19,440 --> 00:29:23,160
Speaker 1: on Tech dot tv. Hit the light bulb icon to

581
00:29:23,240 --> 00:29:26,240
Speaker 1: see episode one oh six. You can also write me

582
00:29:26,280 --> 00:29:29,600
Speaker 1: there just hit contact. Rick did just that, He says,

583
00:29:29,640 --> 00:29:32,880
Speaker 1: your vast knowledge continues to impress. This is the year

584
00:29:32,880 --> 00:29:35,360
Speaker 1: to upgrade my Samsung's cell phone. I'm using an S

585
00:29:35,440 --> 00:29:38,000
Speaker 1: twenty one. In the past I've always bought my phone

586
00:29:38,040 --> 00:29:41,040
Speaker 1: directly from AT and T, either in full or over time.

587
00:29:41,480 --> 00:29:43,360
Speaker 1: If I want the new Ultra that works on all

588
00:29:43,400 --> 00:29:46,000
Speaker 1: carriers and can pay cash, what's the best way to

589
00:29:46,040 --> 00:29:47,760
Speaker 1: buy it and sell my old phone?

590
00:29:49,000 --> 00:29:50,160
Speaker 2: Rick great idea.

591
00:29:50,320 --> 00:29:52,880
Speaker 1: I think the best way to purchase this is through

592
00:29:53,160 --> 00:29:57,840
Speaker 1: Samsung themselves. I would go to Samsung's website, so Samsung

593
00:29:57,880 --> 00:30:02,120
Speaker 1: dot com. They right now before the phones are available, which,

594
00:30:02,120 --> 00:30:04,360
Speaker 1: by the way, I forgot to tell you, February seventh

595
00:30:04,440 --> 00:30:08,560
Speaker 1: is when they're available. They have the best deals, and

596
00:30:08,760 --> 00:30:11,640
Speaker 1: I'm telling you usually the deal that they have between

597
00:30:11,680 --> 00:30:14,320
Speaker 1: now and February seventh they never have again. So they

598
00:30:14,360 --> 00:30:16,880
Speaker 1: will give you top dollar for your old phone, they

599
00:30:16,920 --> 00:30:18,840
Speaker 1: will take it back, and they will give you the

600
00:30:18,880 --> 00:30:20,280
Speaker 1: new phone, which is unlocked.

601
00:30:20,440 --> 00:30:21,960
Speaker 2: You can buy it unlocked. You can get all the

602
00:30:22,000 --> 00:30:22,640
Speaker 2: different colors.

603
00:30:22,680 --> 00:30:26,280
Speaker 1: They've got all the premium you know, online exclusive colors

604
00:30:26,280 --> 00:30:29,120
Speaker 1: from the website, And I would go through that way

605
00:30:29,200 --> 00:30:32,120
Speaker 1: for you. The AT and T thing is fine, and

606
00:30:32,280 --> 00:30:36,840
Speaker 1: I usually I guess my advice to anyone would be

607
00:30:37,320 --> 00:30:41,160
Speaker 1: to check your carrier deal against what Samsung offers directly.

608
00:30:41,520 --> 00:30:43,840
Speaker 1: Your carrier is always going to be a lot easier

609
00:30:43,840 --> 00:30:46,280
Speaker 1: because you can bring your old phone in. I think

610
00:30:46,360 --> 00:30:48,320
Speaker 1: they take those trade ins right there at the store

611
00:30:48,400 --> 00:30:52,440
Speaker 1: sometimes or you just have to send it in. And

612
00:30:52,640 --> 00:30:54,960
Speaker 1: also you're going to just walk out with your new phone,

613
00:30:55,000 --> 00:30:58,400
Speaker 1: and so the transaction is very simple. With the Samsung website,

614
00:30:58,400 --> 00:30:59,960
Speaker 1: the transaction is going to be just a little bit

615
00:31:00,080 --> 00:31:02,360
Speaker 1: different because you do have to activate your phone after

616
00:31:02,440 --> 00:31:04,240
Speaker 1: you get it. You got to send back your old

617
00:31:04,280 --> 00:31:06,680
Speaker 1: phone in the mail. So it's just a little bit

618
00:31:06,680 --> 00:31:09,200
Speaker 1: more complicated. But I think it's worth it for the

619
00:31:09,240 --> 00:31:11,920
Speaker 1: savings if you compare it against what your carrier is

620
00:31:11,920 --> 00:31:14,680
Speaker 1: going to do. Rick, good question, Thanks for the call.

621
00:31:14,840 --> 00:31:17,800
Speaker 1: Eight eight eight rich one oh one eight eight eight

622
00:31:18,040 --> 00:31:19,760
Speaker 1: seven four to two four.

623
00:31:19,600 --> 00:31:20,440
Speaker 2: One zero one.

624
00:31:21,960 --> 00:31:27,000
Speaker 1: Big data breach, Big data breach. Sixty four million students,

625
00:31:27,560 --> 00:31:32,480
Speaker 1: nine point five million teachers across sixty five hundred school

626
00:31:32,520 --> 00:31:36,280
Speaker 1: districts in the US, Canada and beyond. This is a company,

627
00:31:36,280 --> 00:31:40,880
Speaker 1: a tech company called power School that has very very

628
00:31:40,880 --> 00:31:44,080
Speaker 1: popular and this is an example of they collect a

629
00:31:44,120 --> 00:31:49,320
Speaker 1: lot of information about the students social security numbers, medical data, grades,

630
00:31:49,400 --> 00:31:52,800
Speaker 1: and other personal details. And guess what hackers got in

631
00:31:53,080 --> 00:31:57,640
Speaker 1: and got this information. Sixty four sixty two million students,

632
00:31:57,760 --> 00:32:03,080
Speaker 1: nine point five million teachers. Yes, this is really bad.

633
00:32:03,440 --> 00:32:06,720
Speaker 1: Now the company says that only twenty five percent of

634
00:32:06,760 --> 00:32:09,640
Speaker 1: the students have their social Security numbers compromise. Oh, that

635
00:32:09,720 --> 00:32:12,600
Speaker 1: makes me feel better. So now we're talking. Because of

636
00:32:12,600 --> 00:32:16,080
Speaker 1: the world we live in. You've got kids under eighteen.

637
00:32:16,600 --> 00:32:20,719
Speaker 1: They're starting their lives with their Social Security number already

638
00:32:20,720 --> 00:32:24,400
Speaker 1: out there on the dark web, already under eighteen. This

639
00:32:24,440 --> 00:32:26,480
Speaker 1: is something that in my lifetime took a couple of

640
00:32:26,520 --> 00:32:29,800
Speaker 1: years in my adult age for my social to be hacked,

641
00:32:30,040 --> 00:32:32,200
Speaker 1: and yours is probably hacked as well. We've seen many

642
00:32:32,240 --> 00:32:36,360
Speaker 1: instances where socials were hacked and they're out there. So

643
00:32:36,680 --> 00:32:40,600
Speaker 1: they're given affected individuals two years of identity protection. You

644
00:32:40,640 --> 00:32:43,760
Speaker 1: know what the amount of identity protection letters I have

645
00:32:43,920 --> 00:32:45,800
Speaker 1: at my house from all these different companies that I've

646
00:32:45,840 --> 00:32:47,640
Speaker 1: been hacked from, I just put them in a pileo.

647
00:32:47,680 --> 00:32:49,920
Speaker 1: It's like I have so many of them and it's like,

648
00:32:49,960 --> 00:32:54,000
Speaker 1: what is it really going to do? So they're given

649
00:32:54,080 --> 00:32:59,239
Speaker 1: that out Power Schools coordinating the notifications to families. The

650
00:32:59,320 --> 00:33:02,360
Speaker 1: timing is unclearer, But how did the hackers get in?

651
00:33:02,960 --> 00:33:07,400
Speaker 1: Stolen credentials? So hackers were able to access Power schools.

652
00:33:07,440 --> 00:33:11,760
Speaker 1: Power Source customer support portal, and then through here they

653
00:33:11,960 --> 00:33:15,520
Speaker 1: exploited a customer support maintenance tool to download the sensitive

654
00:33:15,600 --> 00:33:20,960
Speaker 1: data from all of the district's databases. So again, these

655
00:33:21,000 --> 00:33:24,880
Speaker 1: schools use this power school to manage their students and

656
00:33:25,000 --> 00:33:29,080
Speaker 1: grades and sending information to parents. And all that information

657
00:33:29,320 --> 00:33:32,000
Speaker 1: was in databases both at the schools and I guess

658
00:33:32,080 --> 00:33:35,200
Speaker 1: in a central database as well, And so that's how

659
00:33:35,200 --> 00:33:39,040
Speaker 1: they got access to this through a hack. And I

660
00:33:39,040 --> 00:33:42,880
Speaker 1: guess the hack has been fixed. I guess the whole

661
00:33:42,880 --> 00:33:44,760
Speaker 1: has been fixed, but it's it's too late. I mean,

662
00:33:44,760 --> 00:33:46,080
Speaker 1: all this information's out there.

663
00:33:46,440 --> 00:33:49,840
Speaker 2: What a bummer. All right, let's go to Sue in Duarte. Sue,

664
00:33:49,880 --> 00:33:50,680
Speaker 2: you're on with Rich.

665
00:33:52,360 --> 00:33:57,480
Speaker 9: Hi, Rich, I have a question. I was hacked by

666
00:33:57,520 --> 00:34:00,959
Speaker 9: email from Yahoo on my iPhone and was packed and

667
00:34:01,000 --> 00:34:04,720
Speaker 9: I did all of the things that was recommended to do,

668
00:34:05,560 --> 00:34:06,520
Speaker 9: like change the.

669
00:34:06,480 --> 00:34:10,640
Speaker 10: Passwords and that, and I have not.

670
00:34:10,640 --> 00:34:14,480
Speaker 9: Been able to receive emails since that time.

671
00:34:14,600 --> 00:34:15,680
Speaker 10: Even if I did it.

672
00:34:17,400 --> 00:34:20,399
Speaker 9: I'm not really techy. I got my son to help

673
00:34:20,440 --> 00:34:21,000
Speaker 9: me out.

674
00:34:20,840 --> 00:34:22,719
Speaker 10: And he says, I can't figure that.

675
00:34:22,719 --> 00:34:24,760
Speaker 9: If out, mom, it should be working, but it doesn't.

676
00:34:24,960 --> 00:34:29,600
Speaker 9: So my question is is there a place that I

677
00:34:29,680 --> 00:34:33,520
Speaker 9: can go where someone can actually help me correct this,

678
00:34:33,960 --> 00:34:36,600
Speaker 9: like maybe the Apple store.

679
00:34:36,400 --> 00:34:39,720
Speaker 1: Or Apple Store won't help you unless it's an Apple problem.

680
00:34:39,760 --> 00:34:42,560
Speaker 1: Have you deleted the account off of your phone is

681
00:34:42,560 --> 00:34:43,319
Speaker 1: an iPhone?

682
00:34:44,120 --> 00:34:44,319
Speaker 7: Yeah?

683
00:34:44,440 --> 00:34:45,680
Speaker 2: Have you? Okay? Two things.

684
00:34:45,760 --> 00:34:48,480
Speaker 1: Have you tried using the Yahoo mail app to access

685
00:34:48,520 --> 00:34:51,440
Speaker 1: your email or gone online?

686
00:34:51,960 --> 00:34:52,200
Speaker 9: Yes?

687
00:34:53,200 --> 00:34:55,000
Speaker 2: You can't and you can't log in?

688
00:34:56,880 --> 00:34:57,600
Speaker 10: Can log in?

689
00:34:57,800 --> 00:34:58,239
Speaker 2: Do you have?

690
00:34:58,480 --> 00:35:00,440
Speaker 1: Do you have access to your account at all? Have

691
00:35:00,520 --> 00:35:03,200
Speaker 1: you been like you are you back on this account

692
00:35:03,239 --> 00:35:04,719
Speaker 1: in any way, shape or form?

693
00:35:06,440 --> 00:35:12,200
Speaker 9: If I went, yes, I can access and see like

694
00:35:13,160 --> 00:35:16,720
Speaker 9: I went and I deleted a lot of the emails

695
00:35:15,520 --> 00:35:20,040
Speaker 9: from here before, and I have only whatever is left.

696
00:35:20,080 --> 00:35:21,040
Speaker 9: I have access to that.

697
00:35:21,120 --> 00:35:23,160
Speaker 1: Okay, So you do have access, okay, but it sounds

698
00:35:23,160 --> 00:35:24,520
Speaker 1: like it's not sinking new emails.

699
00:35:24,560 --> 00:35:26,000
Speaker 2: So what I would do is number one.

700
00:35:26,040 --> 00:35:28,520
Speaker 1: I would go to the Yahoo website help dot Yahoo

701
00:35:28,520 --> 00:35:31,560
Speaker 1: dot com, type in hacked, and I would make sure

702
00:35:31,600 --> 00:35:34,279
Speaker 1: that you can access your email. So as long as

703
00:35:34,360 --> 00:35:36,439
Speaker 1: you can log in, so go to just first off,

704
00:35:36,440 --> 00:35:38,839
Speaker 1: go to your Yahoo email on the web, use your

705
00:35:38,920 --> 00:35:41,360
Speaker 1: user name and your password. See if you can log in.

706
00:35:41,440 --> 00:35:44,120
Speaker 1: That's the first thing. If you can't log in, is

707
00:35:44,160 --> 00:35:46,880
Speaker 1: this it? We got to go to break Okay, try

708
00:35:46,880 --> 00:35:49,600
Speaker 1: that first and then delete the email off your iPhone,

709
00:35:49,880 --> 00:35:52,160
Speaker 1: log it back in see if that helps. But use

710
00:35:52,200 --> 00:35:54,840
Speaker 1: the Yahoo customer service to try to see if you

711
00:35:54,840 --> 00:35:57,200
Speaker 1: can get back into this account. Welcome back to rich

712
00:35:57,280 --> 00:36:00,719
Speaker 1: on Tech. Rich DeMuro here hanging out with you, talking

713
00:36:00,840 --> 00:36:06,080
Speaker 1: technology at Triple eight Rich one oh one eight eight

714
00:36:06,120 --> 00:36:10,160
Speaker 1: eight seven four to two four to one zero one.

715
00:36:10,760 --> 00:36:13,680
Speaker 1: Just wanted to tell you some more about the Samsung event.

716
00:36:14,960 --> 00:36:18,640
Speaker 1: So Samsung a couple other things they announced at their event,

717
00:36:19,000 --> 00:36:22,919
Speaker 1: the unpacked here. Uh we was in San Jose, California,

718
00:36:23,680 --> 00:36:26,240
Speaker 1: and you know it was it was a good event.

719
00:36:26,280 --> 00:36:28,920
Speaker 1: I mean there was actually a surprise at this event,

720
00:36:29,000 --> 00:36:32,000
Speaker 1: which we typically don't see it tech events anymore. But

721
00:36:32,040 --> 00:36:35,560
Speaker 1: they did tease a new phone. It's called the S

722
00:36:35,719 --> 00:36:39,520
Speaker 1: twenty five Edge, so the Galaxy S twenty five Edge

723
00:36:39,560 --> 00:36:42,600
Speaker 1: coming later this year. And this is just a super

724
00:36:42,719 --> 00:36:46,040
Speaker 1: thin phone. They did not give us any details whatsoever.

725
00:36:46,200 --> 00:36:48,160
Speaker 1: And you had to fight to see this thing. There

726
00:36:48,160 --> 00:36:51,319
Speaker 1: are so many people around it the mack. I don't

727
00:36:51,320 --> 00:36:53,160
Speaker 1: know if it was a real production model or mock

728
00:36:53,239 --> 00:36:56,000
Speaker 1: up whatever it was, but from what we can tell,

729
00:36:56,320 --> 00:36:59,640
Speaker 1: two cameras on the back instead of three, sort of

730
00:36:59,680 --> 00:37:05,160
Speaker 1: a finish, very premium, looking very thin, Thinner than the

731
00:37:05,239 --> 00:37:08,840
Speaker 1: S twenty three and definitely thinner than the S twenty

732
00:37:09,560 --> 00:37:11,160
Speaker 1: What was it they had the S twenty four and

733
00:37:11,239 --> 00:37:14,080
Speaker 1: the S twenty three, I think next to it. Anyway,

734
00:37:14,080 --> 00:37:16,680
Speaker 1: there's a lot thinner than those phones. And so this

735
00:37:16,840 --> 00:37:20,080
Speaker 1: is not going to have Samsung's best camera, best processor.

736
00:37:20,400 --> 00:37:22,560
Speaker 2: Well maybe it'll have the best process or we're not sure.

737
00:37:22,360 --> 00:37:22,880
Speaker 5: On that one.

738
00:37:23,000 --> 00:37:24,960
Speaker 1: I mean, we have nothing, We have no details on this.

739
00:37:25,080 --> 00:37:27,600
Speaker 1: But the point is if you want a really thin

740
00:37:27,719 --> 00:37:31,080
Speaker 1: phone from Samsung, that's all you care about, then you

741
00:37:31,120 --> 00:37:32,879
Speaker 1: will have the ability to get one of these later

742
00:37:32,920 --> 00:37:36,960
Speaker 1: this year Samsung Galaxy S twenty five Edge. The other

743
00:37:37,000 --> 00:37:40,080
Speaker 1: thing they showed off is the first time we saw

744
00:37:40,120 --> 00:37:44,399
Speaker 1: their Project Muhan in real life. So this is their

745
00:37:44,680 --> 00:37:48,440
Speaker 1: answer to Apple Vision Pro. This is their headset. So

746
00:37:48,560 --> 00:37:50,560
Speaker 1: this is something that they've been teasing for a couple

747
00:37:50,600 --> 00:37:53,759
Speaker 1: of years now. They're calling it an x R headset.

748
00:37:54,840 --> 00:37:58,680
Speaker 1: XR means mixed reality. That means this will be both

749
00:37:58,760 --> 00:38:03,719
Speaker 1: virtual reality and augmented reality, presumably, So what does that mean?

750
00:38:04,000 --> 00:38:06,960
Speaker 1: Virtual reality is when you put this helmet on and

751
00:38:07,000 --> 00:38:11,239
Speaker 1: you don't see anything else around you except what is

752
00:38:11,400 --> 00:38:15,120
Speaker 1: on the screens in front of your eyes. Augmented reality

753
00:38:15,160 --> 00:38:17,759
Speaker 1: means you can still see the world around you, but

754
00:38:17,880 --> 00:38:20,160
Speaker 1: you can also see stuff that's augmented on top.

755
00:38:20,239 --> 00:38:21,080
Speaker 2: Placed on top.

756
00:38:21,480 --> 00:38:24,279
Speaker 1: Now, the Vision Pro kind of does augmented reality, but

757
00:38:24,360 --> 00:38:28,560
Speaker 1: it's interesting because it's still actually fully enclosed on your face.

758
00:38:28,640 --> 00:38:30,640
Speaker 1: I think that this one looks like it is too.

759
00:38:31,080 --> 00:38:34,920
Speaker 1: But again, no real details, no hands on demo. No

760
00:38:35,960 --> 00:38:37,719
Speaker 1: you know, they didn't let anyone touch this thing. It

761
00:38:37,760 --> 00:38:40,239
Speaker 1: was just kind of set up there. So this is

762
00:38:40,239 --> 00:38:43,240
Speaker 1: slated to launch in twenty twenty five. No pricing, no nothing.

763
00:38:43,239 --> 00:38:45,400
Speaker 1: We don't know anything about this except that that Samsung

764
00:38:45,520 --> 00:38:49,960
Speaker 1: is making an XR headset and then some real news

765
00:38:50,320 --> 00:38:54,359
Speaker 1: that actually is a thing. Samsung Galaxy Watch seven has

766
00:38:54,440 --> 00:38:58,160
Speaker 1: added a kid friendly mode, so the Galaxy Watch seven

767
00:38:58,520 --> 00:39:01,360
Speaker 1: can now function as a standalone smart watch for kids.

768
00:39:02,000 --> 00:39:05,399
Speaker 1: With this new Galaxy Watch for Kids mode, kids can

769
00:39:05,400 --> 00:39:08,080
Speaker 1: call and text their trusted contacts. They can parents can

770
00:39:08,160 --> 00:39:12,520
Speaker 1: access GPS location tracking, emergency SOS let's kids send alerts

771
00:39:12,560 --> 00:39:15,640
Speaker 1: by pressing the side button five times. Obviously, for all

772
00:39:15,719 --> 00:39:18,440
Speaker 1: these features, you will need a cellular connection on these watches,

773
00:39:18,960 --> 00:39:23,440
Speaker 1: but kids can download twenty teacher approved apps and watch faces,

774
00:39:24,600 --> 00:39:27,960
Speaker 1: but p rental approval is required for third party app downloads.

775
00:39:28,440 --> 00:39:31,840
Speaker 1: This will work on Verizon T Mobile and AT and T. Now,

776
00:39:31,960 --> 00:39:35,839
Speaker 1: the Watch seven is, you know, their premium watch. The

777
00:39:36,040 --> 00:39:39,040
Speaker 1: fe is their kind of basic budget watch that starts

778
00:39:39,040 --> 00:39:40,520
Speaker 1: at two hundred and fifty dollars. That would be a

779
00:39:40,560 --> 00:39:44,960
Speaker 1: really good use case of this Samsung Galaxy Watch for

780
00:39:45,120 --> 00:39:47,799
Speaker 1: kids mode, but so far we have no word that

781
00:39:47,920 --> 00:39:49,560
Speaker 1: is coming to that watch. But that would be a

782
00:39:49,600 --> 00:39:51,600
Speaker 1: winner because then parents don't have to spend so much

783
00:39:51,640 --> 00:39:53,920
Speaker 1: money on a Galaxy Watch seven, they can get the

784
00:39:53,960 --> 00:40:02,920
Speaker 1: inexpensive Watch fe. Let's go to Oscars here in Winchester, California, Oscar.

785
00:40:02,960 --> 00:40:05,080
Speaker 8: You're on with rich Ry Rich.

786
00:40:05,680 --> 00:40:08,919
Speaker 10: So, yeah, I've got a problem. First of all, I've

787
00:40:08,960 --> 00:40:15,839
Speaker 10: got a Windows ten desktop system, and I'm gonna give

788
00:40:15,880 --> 00:40:20,040
Speaker 10: you the only time I see with this problem is

789
00:40:20,080 --> 00:40:23,560
Speaker 10: when the game that they play on Kfi A thousand

790
00:40:23,680 --> 00:40:28,319
Speaker 10: you win a thousand dollars every hour they announced a

791
00:40:28,400 --> 00:40:31,680
Speaker 10: keyword and you put the keyword into the pop up

792
00:40:31,719 --> 00:40:37,680
Speaker 10: window on the screen, on the Kfi screen, and you know,

793
00:40:38,080 --> 00:40:42,720
Speaker 10: it goes, It's accepted, and that's it. The only reason

794
00:40:42,719 --> 00:40:45,440
Speaker 10: I told you that is because you may be familiar

795
00:40:45,440 --> 00:40:49,360
Speaker 10: with the game. But the problem that I'm having is

796
00:40:49,400 --> 00:40:50,600
Speaker 10: that the Windows.

797
00:40:50,239 --> 00:40:51,399
Speaker 5: Stops popping up.

798
00:40:52,040 --> 00:40:56,960
Speaker 10: And it started probably about a week ago. It stopped

799
00:40:56,960 --> 00:41:01,200
Speaker 10: popping up, and I figured it may it must be

800
00:41:01,239 --> 00:41:02,719
Speaker 10: the caching or something.

801
00:41:03,000 --> 00:41:04,480
Speaker 2: What browser are you using?

802
00:41:06,120 --> 00:41:07,680
Speaker 10: That was on a Chrome browser?

803
00:41:07,880 --> 00:41:09,560
Speaker 2: Okay, And so I.

804
00:41:09,920 --> 00:41:13,239
Speaker 10: I also have an Edge browser on my system that

805
00:41:13,280 --> 00:41:16,680
Speaker 10: I don't normally use. So I tried it on the

806
00:41:16,880 --> 00:41:20,320
Speaker 10: on the Edge browser and that's when didn't the window

807
00:41:20,320 --> 00:41:24,000
Speaker 10: It didn't pop up either. Okay, So I downloaded a

808
00:41:24,120 --> 00:41:25,560
Speaker 10: Firefox browser.

809
00:41:25,880 --> 00:41:29,000
Speaker 2: Oh my gosh, you're collecting browsers at this point, Oscar.

810
00:41:29,760 --> 00:41:32,160
Speaker 10: Right, so it's had a brand new browser.

811
00:41:31,840 --> 00:41:34,960
Speaker 1: On the Oscar for most browsers goes to Oscar.

812
00:41:36,280 --> 00:41:36,520
Speaker 4: Yeah.

813
00:41:38,440 --> 00:41:41,799
Speaker 1: Keep so it's it's not me. It's not working on

814
00:41:41,880 --> 00:41:45,040
Speaker 1: any of these No, and I cleared the cash. Okay,

815
00:41:45,080 --> 00:41:47,880
Speaker 1: here's what's happening. I'm looking at this page right now,

816
00:41:48,120 --> 00:41:50,400
Speaker 1: and what they've done is they've embedded some sort of

817
00:41:50,520 --> 00:41:53,719
Speaker 1: third party applet on this page. And so if you

818
00:41:53,760 --> 00:41:57,640
Speaker 1: are running a pop up blocker, that is going to uh,

819
00:41:57,800 --> 00:42:00,279
Speaker 1: that's not going to load. If you're running any sort

820
00:42:00,320 --> 00:42:02,840
Speaker 1: of ad blocker, are you running an ad blocker on

821
00:42:02,880 --> 00:42:07,080
Speaker 1: your network, or I'm okay, so here's what I think

822
00:42:07,120 --> 00:42:08,640
Speaker 1: you should do to get this to load. There's a

823
00:42:08,680 --> 00:42:11,640
Speaker 1: couple of things you can do on Chrome next to

824
00:42:11,880 --> 00:42:14,800
Speaker 1: a website, and this if any website is giving you trouble,

825
00:42:15,239 --> 00:42:17,880
Speaker 1: if they're in general, if any website is giving you

826
00:42:17,920 --> 00:42:20,400
Speaker 1: an issue in the future. Number one, you have to

827
00:42:20,480 --> 00:42:22,759
Speaker 1: check for your AD blocker. If you're using a web

828
00:42:22,800 --> 00:42:26,200
Speaker 1: browser like Brave, or you have an AD blocker installed

829
00:42:26,280 --> 00:42:30,360
Speaker 1: like u block Origin or Ghostry, you gotta disable that

830
00:42:30,840 --> 00:42:33,279
Speaker 1: and then try the website. Because what happens is a

831
00:42:33,280 --> 00:42:35,840
Speaker 1: lot of these websites if you're using an AD blocker,

832
00:42:35,880 --> 00:42:38,319
Speaker 1: they don't they don't properly work, especially if you're trying

833
00:42:38,360 --> 00:42:40,719
Speaker 1: to use like things that are loading in the background

834
00:42:40,880 --> 00:42:43,080
Speaker 1: or you know, like this, it says please disable ad

835
00:42:43,160 --> 00:42:46,200
Speaker 1: or pop up blocker to load this. So that's the

836
00:42:46,239 --> 00:42:48,680
Speaker 1: first two things you need to do. The third thing

837
00:42:48,760 --> 00:42:51,520
Speaker 1: you can do is to the left of any URL

838
00:42:51,600 --> 00:42:55,840
Speaker 1: on Chrome. Websites leave little bits of data on your computer,

839
00:42:56,120 --> 00:42:58,839
Speaker 1: and sometimes if something's going wrong on that website, it'll

840
00:42:58,880 --> 00:43:02,000
Speaker 1: continue to go wrong on so you clear out that data. Now, Oscar,

841
00:43:02,040 --> 00:43:03,960
Speaker 1: you were correct in saying that you got rid of

842
00:43:04,000 --> 00:43:07,040
Speaker 1: your cash, that can help, but sometimes that means you

843
00:43:07,040 --> 00:43:09,319
Speaker 1: got to delete all your history on your computer, and

844
00:43:09,480 --> 00:43:10,719
Speaker 1: a lot of people don't want to do that because

845
00:43:10,719 --> 00:43:13,040
Speaker 1: you lose your logins and things. So if you just

846
00:43:13,080 --> 00:43:15,840
Speaker 1: want to do this for one website, and you probably

847
00:43:15,840 --> 00:43:18,200
Speaker 1: never noticed this before, if you look to the left

848
00:43:18,239 --> 00:43:22,440
Speaker 1: of any URL on Chrome, there's like two little bars.

849
00:43:22,480 --> 00:43:24,759
Speaker 1: It looks like almost like a site I don't know,

850
00:43:24,800 --> 00:43:28,279
Speaker 1: like a settings bar. So you tap that button and

851
00:43:28,320 --> 00:43:30,320
Speaker 1: that will give you all the information about the website,

852
00:43:30,320 --> 00:43:34,480
Speaker 1: says KFI. Connection is secure, third party sign in, cookies

853
00:43:34,520 --> 00:43:38,120
Speaker 1: and site data, site settings. So what I would do

854
00:43:38,239 --> 00:43:41,680
Speaker 1: is tap the cookies and site data and you can

855
00:43:41,719 --> 00:43:46,400
Speaker 1: tap manage on device site data. And so what you

856
00:43:46,440 --> 00:43:50,120
Speaker 1: do is you delete all that stuff in there. All

857
00:43:50,160 --> 00:43:52,480
Speaker 1: the stuff that's in there will delete all of the

858
00:43:52,520 --> 00:43:56,920
Speaker 1: information that is stored on your computer. So this then

859
00:43:56,960 --> 00:43:59,880
Speaker 1: you will reload the website and that website should load

860
00:44:00,080 --> 00:44:03,759
Speaker 1: properly after you do that. So that's the way to

861
00:44:03,840 --> 00:44:06,600
Speaker 1: kind of fix anything that's happening on individual websites if

862
00:44:06,600 --> 00:44:09,160
Speaker 1: they're just being wonky. Now, the second thing to do

863
00:44:10,360 --> 00:44:12,400
Speaker 1: is if you have a lot of extensions installed in

864
00:44:12,440 --> 00:44:16,719
Speaker 1: your computer, it could be interfering with the functionality of

865
00:44:16,719 --> 00:44:20,239
Speaker 1: that website in general, just any extension that you have.

866
00:44:20,680 --> 00:44:24,560
Speaker 1: So I've got one, two, three, four, five, six, seven, eight, nine, ten,

867
00:44:24,840 --> 00:44:28,240
Speaker 1: at least ten extensions that are interacting with every website

868
00:44:28,280 --> 00:44:30,680
Speaker 1: that I bring up, and sometimes they just don't agree.

869
00:44:31,280 --> 00:44:33,600
Speaker 1: So the other way to do it is to open

870
00:44:33,680 --> 00:44:37,960
Speaker 1: up what's called a private browsing window or an incognito window.

871
00:44:38,440 --> 00:44:41,840
Speaker 1: And typically when you open up an incognito window, unless

872
00:44:41,840 --> 00:44:45,160
Speaker 1: you've specifically said I want my extensions to run on

873
00:44:45,280 --> 00:44:49,040
Speaker 1: this incognito window, it's almost like a fresh web browser

874
00:44:49,040 --> 00:44:52,440
Speaker 1: without anything signed in, without any of your extensions running,

875
00:44:52,600 --> 00:44:54,480
Speaker 1: without any of your ad blockers running.

876
00:44:54,680 --> 00:44:55,279
Speaker 2: And what this.

877
00:44:55,280 --> 00:44:57,360
Speaker 1: Does is it gives you the ability to see this

878
00:44:57,480 --> 00:45:01,319
Speaker 1: website from a fresh set of eyes. It has no logins,

879
00:45:01,600 --> 00:45:04,120
Speaker 1: it's got no cookies saved, it's got nothing saved in

880
00:45:04,160 --> 00:45:07,160
Speaker 1: the background. And so in that way, you can actually

881
00:45:07,200 --> 00:45:09,960
Speaker 1: go in and paste this website now, the one you

882
00:45:10,000 --> 00:45:13,880
Speaker 1: just mentioned, Oscar, I'm putting in here, and voila, it

883
00:45:14,280 --> 00:45:17,520
Speaker 1: opens up perfectly because there's nothing, it's almost like a

884
00:45:17,560 --> 00:45:21,919
Speaker 1: pure web browser. So I'm not sure why it wasn't

885
00:45:22,000 --> 00:45:24,319
Speaker 1: running on the other web browsers that you downloaded. It

886
00:45:24,360 --> 00:45:28,400
Speaker 1: seems odd. Maybe those web browsers were importing other settings

887
00:45:28,440 --> 00:45:31,040
Speaker 1: from your other web browsers and some of the extensions,

888
00:45:31,040 --> 00:45:33,799
Speaker 1: but that could be it. But I would go through

889
00:45:33,800 --> 00:45:36,480
Speaker 1: those things that I just mentioned to see if you

890
00:45:36,520 --> 00:45:40,640
Speaker 1: can get this to load. And finally, the other thing

891
00:45:40,800 --> 00:45:44,440
Speaker 1: is that on some networks levels like on some networks

892
00:45:44,480 --> 00:45:46,720
Speaker 1: like mine at home, I'm running an AD blocker across

893
00:45:46,760 --> 00:45:50,479
Speaker 1: my entire network. So for instance, if a Google AD

894
00:45:50,520 --> 00:45:53,560
Speaker 1: pops up on my phone and I try to click it,

895
00:45:53,880 --> 00:45:56,040
Speaker 1: I'm not gonna be able to click it. It's not

896
00:45:56,080 --> 00:45:58,560
Speaker 1: gonna go to the website, it says error. Now that

897
00:45:58,560 --> 00:46:00,760
Speaker 1: may be frustrating for people that are trying to click

898
00:46:00,920 --> 00:46:04,000
Speaker 1: websites and links and ads and stuff like that, but

899
00:46:04,239 --> 00:46:08,360
Speaker 1: I know that that's a network wide restriction. And so

900
00:46:08,480 --> 00:46:11,000
Speaker 1: if I ever need to tap on an AD on

901
00:46:11,080 --> 00:46:14,120
Speaker 1: a web result or any in general, I will turn

902
00:46:14,200 --> 00:46:17,200
Speaker 1: off my Wi Fi and I'll use Cellular and then

903
00:46:17,239 --> 00:46:19,560
Speaker 1: I can access those ads. So you may have a

904
00:46:19,600 --> 00:46:23,440
Speaker 1: network like EUO allows you to turn off ads system

905
00:46:23,440 --> 00:46:25,800
Speaker 1: wide on your network if you're paying for their euro

906
00:46:25,920 --> 00:46:28,520
Speaker 1: Secure or whatever they call it nowadays. But again that's

907
00:46:28,520 --> 00:46:30,920
Speaker 1: something to check too, like someone you know might have

908
00:46:31,000 --> 00:46:35,680
Speaker 1: installed a network wide ad blocker or a desktop wide

909
00:46:35,719 --> 00:46:39,000
Speaker 1: ad blocker. That's usually the culprit in things like this.

910
00:46:39,640 --> 00:46:43,320
Speaker 1: So Oscar, thanks for the question. Great question. Allowed me

911
00:46:43,400 --> 00:46:46,680
Speaker 1: to explain just a little bit of that. All right,

912
00:46:46,719 --> 00:46:49,120
Speaker 1: before are we going to break? Okay, let's just go

913
00:46:49,160 --> 00:46:51,560
Speaker 1: to break eight eight eight rich one oh one eight

914
00:46:51,640 --> 00:46:54,239
Speaker 1: eight eight seven four to two four one zero one.

915
00:46:54,280 --> 00:46:57,040
Speaker 1: Coming up this hour, we're going to talk to Nick Gray,

916
00:46:57,160 --> 00:47:00,120
Speaker 1: editor in chief at Fandroid. He's gonna discuss all all

917
00:47:00,200 --> 00:47:03,200
Speaker 1: the Samsung S twenty five stuff with me.

918
00:47:03,360 --> 00:47:04,960
Speaker 2: He was also at the event.

919
00:47:04,760 --> 00:47:09,880
Speaker 1: Plus micro another price increase Microsoft three sixty five. But

920
00:47:09,920 --> 00:47:11,759
Speaker 1: I'll tell you how you can get around it. There

921
00:47:11,840 --> 00:47:15,319
Speaker 1: is something you can do. This is rich on Tech.

922
00:47:15,760 --> 00:47:18,719
Speaker 1: Welcome back to rich on Tech, rich DeMuro hanging out

923
00:47:18,760 --> 00:47:23,080
Speaker 1: with you talking technology at Triple A rich one oh

924
00:47:23,160 --> 00:47:26,120
Speaker 1: one eight eight eight seven four to two four one

925
00:47:26,239 --> 00:47:29,320
Speaker 1: zero one. If you are not following me on social media,

926
00:47:29,520 --> 00:47:32,160
Speaker 1: I suggest you check it out at rich on Tech

927
00:47:32,280 --> 00:47:36,480
Speaker 1: on Instagram, also on x I'm also on Facebook, but

928
00:47:36,600 --> 00:47:39,839
Speaker 1: Instagram is where I do a majority of my posts.

929
00:47:40,360 --> 00:47:42,480
Speaker 1: This week, I've got posts if you want to see

930
00:47:42,480 --> 00:47:43,360
Speaker 1: all the Samsung stuff.

931
00:47:43,360 --> 00:47:46,919
Speaker 2: I was talking about hands on with the phones. Uh ohs.

932
00:47:47,000 --> 00:47:49,400
Speaker 1: I mentioned they have a Crocs case, Bobo, you'll like this.

933
00:47:49,520 --> 00:47:54,160
Speaker 1: They have a CrOx official CROs case for the Samsung

934
00:47:54,760 --> 00:47:58,000
Speaker 1: S twenty five series. No, come on, you said you

935
00:47:58,000 --> 00:48:00,560
Speaker 1: you change your tune on crocs that I have a

936
00:48:00,600 --> 00:48:04,600
Speaker 1: pair that I only walk around the house in or slides. Well,

937
00:48:04,680 --> 00:48:06,919
Speaker 1: I so, so, just to give you a little behind

938
00:48:06,960 --> 00:48:09,880
Speaker 1: the scenes, I didn't wear my crocs here for many

939
00:48:10,160 --> 00:48:13,400
Speaker 1: weeks because Bobo a couple of months.

940
00:48:13,520 --> 00:48:15,680
Speaker 2: Might have been the first whole year. Bobo's what we

941
00:48:15,760 --> 00:48:17,839
Speaker 2: call a sneakerhead. Is that what it's called?

942
00:48:18,120 --> 00:48:22,279
Speaker 1: Yeah, so he really every week he matches his sneakers

943
00:48:22,320 --> 00:48:26,960
Speaker 1: to some sort of aspect of his outfit. Today, let's

944
00:48:26,960 --> 00:48:29,480
Speaker 1: see the sneakers. Is it lakers because they're playing the

945
00:48:29,520 --> 00:48:30,240
Speaker 1: Warriors tonight?

946
00:48:31,320 --> 00:48:33,680
Speaker 2: Yep? See there you go. I knew it. Where's our bell?

947
00:48:33,760 --> 00:48:35,080
Speaker 2: We need a bell on this show.

948
00:48:35,960 --> 00:48:40,120
Speaker 1: So yeah, so he is clearly very fashionable and you know,

949
00:48:40,480 --> 00:48:43,359
Speaker 1: takes his sneakers very seriously. I, on the other hand,

950
00:48:43,400 --> 00:48:47,160
Speaker 1: go for comfort and typically to this show, I am

951
00:48:47,200 --> 00:48:50,839
Speaker 1: wearing crocs because it is simple, it's easy and by

952
00:48:50,880 --> 00:48:51,160
Speaker 1: the way.

953
00:48:51,560 --> 00:48:55,560
Speaker 8: You know, I have a confession. Yeah, So DSW is.

954
00:48:55,480 --> 00:48:57,920
Speaker 11: Closing across the street, that going out of business, okay,

955
00:48:57,960 --> 00:48:59,680
Speaker 11: And they had a pair of crocs in there and

956
00:48:59,719 --> 00:49:01,839
Speaker 11: I did tribal and they were slides, but they were

957
00:49:01,840 --> 00:49:03,359
Speaker 11: too big, so I left them.

958
00:49:03,640 --> 00:49:05,680
Speaker 8: They're only gonna be like twenty bucks. Yeah, like why not?

959
00:49:05,960 --> 00:49:07,560
Speaker 2: Crocs are more expensive than you would think.

960
00:49:07,640 --> 00:49:12,240
Speaker 1: So anyway, they have official crocs for the the samsungs uh.

961
00:49:12,280 --> 00:49:14,040
Speaker 2: And you know, you can just see all the stuff.

962
00:49:13,760 --> 00:49:15,200
Speaker 1: I post, but you know, I've been doing a lot

963
00:49:15,280 --> 00:49:19,000
Speaker 1: more of like all like since all these people send

964
00:49:19,000 --> 00:49:21,560
Speaker 1: me the scams that they're getting texts and emailed all day,

965
00:49:22,000 --> 00:49:23,920
Speaker 1: I put these posts of all the scams to know

966
00:49:23,920 --> 00:49:26,720
Speaker 1: about because it's just it's amazing to me how many.

967
00:49:26,560 --> 00:49:29,560
Speaker 2: There are out there. I mean, just amazing what we're

968
00:49:29,640 --> 00:49:30,200
Speaker 2: up against.

969
00:49:30,200 --> 00:49:32,480
Speaker 1: And so I'll post those and just kind of keep

970
00:49:32,560 --> 00:49:34,040
Speaker 1: you on the cutting edge when it comes to all

971
00:49:34,080 --> 00:49:36,120
Speaker 1: the latest scams that people are trying to, you know,

972
00:49:36,160 --> 00:49:39,000
Speaker 1: separate you from your identity or your hard earned money

973
00:49:39,440 --> 00:49:41,279
Speaker 1: or you know, your loved ones, because you may be

974
00:49:41,560 --> 00:49:43,719
Speaker 1: you may be tech savvy, but there are people in

975
00:49:43,760 --> 00:49:45,759
Speaker 1: your family that I'm sure are not and they need

976
00:49:45,760 --> 00:49:48,480
Speaker 1: to help. Eighty eight Rich one O one eight eight

977
00:49:48,520 --> 00:49:51,040
Speaker 1: eight seven four to two four one zero one website

978
00:49:51,120 --> 00:49:54,080
Speaker 1: for the show Rich on tech dot TV. There you

979
00:49:54,080 --> 00:49:57,560
Speaker 1: can also sign up for my newsletter, which you know

980
00:49:57,640 --> 00:49:59,759
Speaker 1: my goal, if you haven't realized, is just to help

981
00:49:59,800 --> 00:50:05,080
Speaker 1: you with good information. Let's go to David in Tulsa, Oklahoma. David,

982
00:50:05,080 --> 00:50:05,839
Speaker 1: you're on with Rich.

983
00:50:06,400 --> 00:50:11,719
Speaker 4: Hi. Rich. I am a seventy six year old to say,

984
00:50:11,719 --> 00:50:12,920
Speaker 4: will be a non veteran.

985
00:50:13,239 --> 00:50:13,600
Speaker 10: I have.

986
00:50:15,239 --> 00:50:21,040
Speaker 4: I never have had a smartphone, and I was wondering,

987
00:50:21,960 --> 00:50:26,200
Speaker 4: would you what would you recommend me for?

988
00:50:26,760 --> 00:50:26,960
Speaker 5: What?

989
00:50:26,960 --> 00:50:27,719
Speaker 2: What are you trying to do?

990
00:50:28,000 --> 00:50:29,920
Speaker 4: I want to get started on I want to get

991
00:50:29,920 --> 00:50:33,120
Speaker 4: a smartphone. I don't know, I never I've never had one.

992
00:50:33,160 --> 00:50:35,640
Speaker 1: I use a land man Okay, so use a land

993
00:50:35,680 --> 00:50:37,600
Speaker 1: lighter and get rid of the landline and go with

994
00:50:37,640 --> 00:50:38,320
Speaker 1: the smartphone.

995
00:50:38,640 --> 00:50:39,440
Speaker 5: Yes, sir, okay.

996
00:50:39,440 --> 00:50:41,440
Speaker 2: Do you have a preference of iPhone or Android?

997
00:50:43,239 --> 00:50:45,520
Speaker 4: I don't know anything about them, Ridge, Okay.

998
00:50:46,719 --> 00:50:49,400
Speaker 1: Do you have any friends or family that use a smartphone?

999
00:50:49,400 --> 00:50:50,960
Speaker 1: And do they use iPhone or Android?

1000
00:50:52,360 --> 00:50:58,280
Speaker 4: I have a friend a named Mike. He he uses

1001
00:50:58,320 --> 00:51:02,280
Speaker 4: the iPhone and he says that he wouldn't use anything

1002
00:51:02,400 --> 00:51:03,920
Speaker 4: ill because it's the best.

1003
00:51:04,360 --> 00:51:09,760
Speaker 1: Sounds like an iPhone user. Again, where's our bell? So yeah,

1004
00:51:09,800 --> 00:51:13,120
Speaker 1: so here's the deal iPhone. I think, what David for you?

1005
00:51:13,840 --> 00:51:17,839
Speaker 1: I think the iPhone is a great choice because of

1006
00:51:17,920 --> 00:51:23,080
Speaker 1: the support you can get. So there are Apple stores everywhere,

1007
00:51:23,560 --> 00:51:25,800
Speaker 1: and I'm gonna see if there's an Apple store in Tulsa.

1008
00:51:25,920 --> 00:51:26,839
Speaker 2: Let's see, is there?

1009
00:51:28,000 --> 00:51:31,319
Speaker 4: I think? So he said he's got to go to

1010
00:51:32,120 --> 00:51:33,719
Speaker 4: the Southland or Woodland.

1011
00:51:34,200 --> 00:51:35,640
Speaker 2: Oh okay, Woodland Hills.

1012
00:51:36,000 --> 00:51:36,200
Speaker 4: Yeah.

1013
00:51:36,239 --> 00:51:37,799
Speaker 1: Oh that's so weird because I looked that up and

1014
00:51:37,840 --> 00:51:39,200
Speaker 1: that came up and I said, well, no, that's here

1015
00:51:39,200 --> 00:51:41,560
Speaker 1: in LA. I thought, because we have a Woodland Hills

1016
00:51:41,560 --> 00:51:44,560
Speaker 1: here in Los Angeles. So I thought, okay, there you go.

1017
00:51:44,600 --> 00:51:47,160
Speaker 1: So you have a Woodland Hills in Tulsa. So the thing,

1018
00:51:47,280 --> 00:51:50,000
Speaker 1: the beauty of the iPhone is that if you need

1019
00:51:50,040 --> 00:51:52,400
Speaker 1: help with this thing, you can go to the store.

1020
00:51:52,480 --> 00:51:55,320
Speaker 1: And I think that is a differentiator that that iPhone

1021
00:51:55,360 --> 00:51:58,160
Speaker 1: has that Android just doesn't. And you also have the

1022
00:51:58,200 --> 00:52:00,319
Speaker 1: friend that has it, so they can recommend things that

1023
00:52:00,360 --> 00:52:03,359
Speaker 1: they like. Plus it's a pretty universal device, so if

1024
00:52:03,360 --> 00:52:06,200
Speaker 1: you need help, or you need repairs or anything, is

1025
00:52:06,320 --> 00:52:08,640
Speaker 1: very easy to get. So when it comes to the

1026
00:52:08,640 --> 00:52:12,960
Speaker 1: model of the iPhone. That is what is kind of like,

1027
00:52:13,400 --> 00:52:15,840
Speaker 1: you know, what you need versus what they want to

1028
00:52:15,880 --> 00:52:20,840
Speaker 1: sell you. So the basic current iPhone is the iPhone

1029
00:52:21,160 --> 00:52:23,920
Speaker 1: sixteen and that's going to run about eight hundred dollars.

1030
00:52:24,000 --> 00:52:25,279
Speaker 2: Is that how much you want to spend or do

1031
00:52:25,280 --> 00:52:26,279
Speaker 2: you want to spend less than that?

1032
00:52:26,960 --> 00:52:32,200
Speaker 4: No, it's the thing. Rich money is no problem. I'll

1033
00:52:32,239 --> 00:52:35,839
Speaker 4: save plenty of money. And what I wanted to do,

1034
00:52:35,920 --> 00:52:38,560
Speaker 4: I just wanted to get the best with all the

1035
00:52:38,560 --> 00:52:39,360
Speaker 4: bails and whistle.

1036
00:52:39,600 --> 00:52:43,120
Speaker 1: Okay, well, if that's the case, And David, I love

1037
00:52:43,360 --> 00:52:45,160
Speaker 1: I love to hear that because so many people when

1038
00:52:45,160 --> 00:52:47,680
Speaker 1: they're in retirement, you know, they don't have any money.

1039
00:52:47,680 --> 00:52:49,720
Speaker 1: And so the fact that you're ahead in that aspect,

1040
00:52:49,800 --> 00:52:52,840
Speaker 1: I really think that that's a great thing that you,

1041
00:52:52,840 --> 00:52:56,000
Speaker 1: you know, you sacrifice to have that money at your

1042
00:52:56,040 --> 00:52:59,839
Speaker 1: age now. So really congrats on that. I love hearing

1043
00:52:59,840 --> 00:53:02,680
Speaker 1: that so refreshing. I never hear that. But anyway, so

1044
00:53:02,920 --> 00:53:05,319
Speaker 1: go to the iPhone. I'd go iPhone. If you want

1045
00:53:05,320 --> 00:53:08,120
Speaker 1: the best of the best, iPhone sixteen pro. If you

1046
00:53:08,160 --> 00:53:11,520
Speaker 1: want just the standard iPhone, I'd go iPhone sixteen. Go

1047
00:53:11,560 --> 00:53:13,359
Speaker 1: to the Apple store. They will walk you through all

1048
00:53:13,360 --> 00:53:15,480
Speaker 1: the different plans you can get. You can sign up

1049
00:53:15,520 --> 00:53:17,480
Speaker 1: right in the store. I think you're gonna love it.

1050
00:53:17,520 --> 00:53:19,480
Speaker 1: You're gonna have a great new phone. Coming up, we're

1051
00:53:19,480 --> 00:53:23,480
Speaker 1: gonna talk Samsung with Nick Gray, editor in chief at Fandroid.

1052
00:53:24,960 --> 00:53:27,359
Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging

1053
00:53:27,400 --> 00:53:31,080
Speaker 1: out with you, talking technology at eight eight eight rich

1054
00:53:31,200 --> 00:53:33,759
Speaker 1: one oh one. That's eight eight eight seven four to

1055
00:53:33,840 --> 00:53:36,920
Speaker 1: two four one zero one. The website for the show

1056
00:53:37,520 --> 00:53:39,880
Speaker 1: rich on Tech dot TV. If you want links to

1057
00:53:39,920 --> 00:53:42,560
Speaker 1: anything I mentioned there, just go to the website and

1058
00:53:42,680 --> 00:53:45,960
Speaker 1: you can see them. So let me give you my

1059
00:53:46,000 --> 00:53:49,000
Speaker 1: TikTok update of the week because last week when I

1060
00:53:49,000 --> 00:53:51,799
Speaker 1: did the show, I said that TikTok would probably not

1061
00:53:52,000 --> 00:53:54,520
Speaker 1: be banned, and this week I'm here to tell you

1062
00:53:54,560 --> 00:53:57,760
Speaker 1: that it was banned for about, I don't know, twelve hours.

1063
00:53:57,960 --> 00:54:02,000
Speaker 1: So after I left the show last week, TikTok went

1064
00:54:02,040 --> 00:54:06,000
Speaker 1: away for just the evening and it basically I got

1065
00:54:06,000 --> 00:54:08,040
Speaker 1: a message on my phone that was like, sorry, TikTok's

1066
00:54:08,040 --> 00:54:11,640
Speaker 1: no longer available, and then a couple hours later it

1067
00:54:11,760 --> 00:54:15,080
Speaker 1: was like, oh wait, we're back, just kidding, and it

1068
00:54:15,160 --> 00:54:18,279
Speaker 1: had this message that said, thanks to you, our new

1069
00:54:18,320 --> 00:54:21,120
Speaker 1: President it is back, which I think rubbed a lot

1070
00:54:21,160 --> 00:54:24,200
Speaker 1: of people the wrong way too. But anyway, the thing

1071
00:54:24,200 --> 00:54:27,600
Speaker 1: about TikTok to know right now is that if you

1072
00:54:27,719 --> 00:54:30,440
Speaker 1: have the app on your phone, you can still use it.

1073
00:54:30,560 --> 00:54:31,720
Speaker 2: Same goes for cap Cut.

1074
00:54:32,239 --> 00:54:34,919
Speaker 1: If you don't have the app on your phone, cap

1075
00:54:34,960 --> 00:54:37,560
Speaker 1: Cut or TikTok, you cannot download them right now.

1076
00:54:37,760 --> 00:54:39,240
Speaker 2: So even though the.

1077
00:54:39,160 --> 00:54:41,239
Speaker 1: President has assured that he's going to work out a

1078
00:54:41,280 --> 00:54:44,279
Speaker 1: deal and try to get this up and running, the

1079
00:54:44,520 --> 00:54:48,080
Speaker 1: companies that provide the servers and the storage and the

1080
00:54:48,520 --> 00:54:51,920
Speaker 1: transmission of these apps are saying, not so fast. We

1081
00:54:51,920 --> 00:54:54,680
Speaker 1: don't want to be sued later on. And so that's

1082
00:54:54,719 --> 00:54:56,960
Speaker 1: why they are not allowing you to re download these

1083
00:54:57,040 --> 00:55:00,200
Speaker 1: right now. Because even though one persons saying one thing,

1084
00:55:00,880 --> 00:55:02,839
Speaker 1: we still have a whole Congress and a whole you know,

1085
00:55:03,239 --> 00:55:04,920
Speaker 1: government that may say something else.

1086
00:55:05,000 --> 00:55:06,600
Speaker 2: So this is TBD.

1087
00:55:07,280 --> 00:55:09,520
Speaker 1: But if you really need your TikTok fixed and you

1088
00:55:09,560 --> 00:55:11,719
Speaker 1: can't get it, two things are happening. First off, people

1089
00:55:11,760 --> 00:55:15,319
Speaker 1: are selling phones preloaded with TikTok on eBay for like

1090
00:55:15,400 --> 00:55:16,920
Speaker 1: thousands of dollars. I don't think any of them are

1091
00:55:16,960 --> 00:55:19,359
Speaker 1: actually selling, but people are doing it. And by the way,

1092
00:55:19,360 --> 00:55:22,040
Speaker 1: You can always access TikTok on the website TikTok dot

1093
00:55:22,080 --> 00:55:22,960
Speaker 1: com if you need to.

1094
00:55:23,560 --> 00:55:25,000
Speaker 2: All right, that's my TikTok update.

1095
00:55:25,040 --> 00:55:28,160
Speaker 1: Let's bring on Nick Gray, editor in chief at Fanroid.

1096
00:55:28,880 --> 00:55:32,919
Speaker 1: Nick Gray is uh, he's a big Android guy. He's

1097
00:55:32,960 --> 00:55:35,160
Speaker 1: he was at the event with Samsung. Welcome to the show.

1098
00:55:36,120 --> 00:55:37,080
Speaker 2: Thanks for having me.

1099
00:55:37,800 --> 00:55:40,400
Speaker 1: Uh did you did you do you care about the

1100
00:55:40,440 --> 00:55:41,160
Speaker 1: TikTok stuff?

1101
00:55:41,160 --> 00:55:44,200
Speaker 2: Do you use TikTok? I do use TikTok.

1102
00:55:44,719 --> 00:55:47,279
Speaker 11: We we do a lot of short form content and

1103
00:55:47,360 --> 00:55:50,799
Speaker 11: we honestly it's the same across you know, YouTube shorts,

1104
00:55:50,800 --> 00:55:55,239
Speaker 11: Instagram reels, and TikTok. So when it went down, we

1105
00:55:55,360 --> 00:55:58,319
Speaker 11: kind of had that moment of oh my gosh, we're

1106
00:55:58,320 --> 00:56:00,560
Speaker 11: gonna lose a big portion of our audience. But then,

1107
00:56:00,800 --> 00:56:02,759
Speaker 11: you know, as you said, twelve hours later it was

1108
00:56:02,760 --> 00:56:04,640
Speaker 11: back up and running. And you know, as soon as

1109
00:56:04,680 --> 00:56:07,920
Speaker 11: it did, I had another video to upload and just

1110
00:56:07,960 --> 00:56:08,839
Speaker 11: trying to get work done.

1111
00:56:09,120 --> 00:56:09,799
Speaker 2: Yep, I hear you.

1112
00:56:09,880 --> 00:56:11,319
Speaker 1: I mean you got to look, I mean you got

1113
00:56:11,320 --> 00:56:12,920
Speaker 1: to be across all three or what is it?

1114
00:56:12,960 --> 00:56:15,839
Speaker 2: Reels, TikTok and what's the other one?

1115
00:56:16,239 --> 00:56:16,759
Speaker 8: YouTube short?

1116
00:56:16,800 --> 00:56:16,880
Speaker 7: Ye?

1117
00:56:16,960 --> 00:56:17,480
Speaker 5: Yeah, there you go.

1118
00:56:17,800 --> 00:56:20,399
Speaker 1: All right, So Nick tell me about fandroid. First off,

1119
00:56:20,400 --> 00:56:23,000
Speaker 1: what do you cover there? What's fandroid all about?

1120
00:56:24,000 --> 00:56:26,600
Speaker 11: And android is all about Android.

1121
00:56:26,600 --> 00:56:27,640
Speaker 2: It's right there in the name.

1122
00:56:27,680 --> 00:56:30,759
Speaker 11: If you're a fan of Android, we definitely have a

1123
00:56:30,800 --> 00:56:34,320
Speaker 11: spot for you there. It was actually the first Android

1124
00:56:34,400 --> 00:56:39,640
Speaker 11: related news blog to pop up. The original owner put

1125
00:56:39,640 --> 00:56:42,719
Speaker 11: the website up within twenty four hours of Google announcing

1126
00:56:42,800 --> 00:56:45,000
Speaker 11: the operating system, way back in the day, about a

1127
00:56:45,080 --> 00:56:47,920
Speaker 11: year and a half before the first Android phone, And

1128
00:56:48,000 --> 00:56:51,280
Speaker 11: our claim the fame back then was within twenty four hours.

1129
00:56:51,320 --> 00:56:56,600
Speaker 11: Wired I wrote an article about fandroid saying Google announces Android,

1130
00:56:56,719 --> 00:56:59,160
Speaker 11: f android is bill are and they now have fans

1131
00:56:59,280 --> 00:57:02,399
Speaker 11: to go along with it. So way back in the day.

1132
00:57:02,440 --> 00:57:04,840
Speaker 11: That's so over fifteen years ago at this point though.

1133
00:57:04,920 --> 00:57:06,759
Speaker 2: And so what do you like about Android? Because you know,

1134
00:57:06,840 --> 00:57:07,520
Speaker 2: there's this debate.

1135
00:57:07,600 --> 00:57:09,400
Speaker 1: I'm not sure if you've heard, but there's a debate

1136
00:57:09,600 --> 00:57:11,400
Speaker 1: of iOS versus Android.

1137
00:57:11,440 --> 00:57:13,160
Speaker 2: I really I've never heard of it. No, Okay, well

1138
00:57:13,320 --> 00:57:14,440
Speaker 2: now I'm telling you for the first time.

1139
00:57:15,200 --> 00:57:18,080
Speaker 1: So what do you What do you like about Android

1140
00:57:18,160 --> 00:57:19,760
Speaker 1: versus iPhone?

1141
00:57:20,760 --> 00:57:25,960
Speaker 11: Personally, I love the customization options that you've always had

1142
00:57:26,520 --> 00:57:29,600
Speaker 11: on the Android platform. iOS has gotten those with the

1143
00:57:29,640 --> 00:57:33,080
Speaker 11: iPhone over the years. I know that one of the

1144
00:57:33,160 --> 00:57:38,720
Speaker 11: latest ones widgets and custom icons, but those were something

1145
00:57:38,760 --> 00:57:41,360
Speaker 11: that we've had on Android for over a decade now.

1146
00:57:42,000 --> 00:57:44,560
Speaker 11: You've always been able to, you know, dig deep into

1147
00:57:44,600 --> 00:57:46,880
Speaker 11: the iPhone and like root it in order to get

1148
00:57:46,880 --> 00:57:50,640
Speaker 11: some of those features, something that you really can't do

1149
00:57:52,280 --> 00:57:54,240
Speaker 11: now these days, just because you lose a lot of

1150
00:57:54,240 --> 00:57:58,040
Speaker 11: the security features. But if you did want those customizations

1151
00:57:58,040 --> 00:57:59,600
Speaker 11: back in the day, you had to be on Android.

1152
00:57:59,640 --> 00:58:01,480
Speaker 11: And that kind to suck me in over the years.

1153
00:58:01,520 --> 00:58:03,840
Speaker 11: And also there's just a whole lot of diversity with

1154
00:58:03,960 --> 00:58:06,880
Speaker 11: the hardware. With iPhone, you're kind of stuck with, you know,

1155
00:58:06,920 --> 00:58:09,680
Speaker 11: one or two phones per year. Within the Android space,

1156
00:58:10,320 --> 00:58:13,360
Speaker 11: I'm typically looking at fifty to sixty phones a year,

1157
00:58:13,680 --> 00:58:15,520
Speaker 11: and those are just devices that I get, and there's

1158
00:58:15,560 --> 00:58:16,440
Speaker 11: a whole lot more than that.

1159
00:58:17,000 --> 00:58:19,000
Speaker 1: Yeah, And I think that the it's always been like

1160
00:58:19,400 --> 00:58:21,600
Speaker 1: the way I see Android is you can make your

1161
00:58:21,600 --> 00:58:23,120
Speaker 1: phone do whatever you want it to do.

1162
00:58:23,480 --> 00:58:24,720
Speaker 2: Whereas iPhone.

1163
00:58:24,800 --> 00:58:27,000
Speaker 1: Yes, now you can customize the color and the looks

1164
00:58:27,040 --> 00:58:29,160
Speaker 1: and the widgets and all that stuff, but like there

1165
00:58:29,160 --> 00:58:31,480
Speaker 1: are certain things that just like hands off, like you

1166
00:58:31,560 --> 00:58:35,400
Speaker 1: cannot change how things work on the iPhone, you know,

1167
00:58:35,440 --> 00:58:38,760
Speaker 1: if Apple's locked that down and so exactly, that's kind

1168
00:58:38,760 --> 00:58:40,960
Speaker 1: of the main thing I see. All right, So what's

1169
00:58:40,960 --> 00:58:43,760
Speaker 1: your overall impressions of Samsung's event? We were up there

1170
00:58:43,760 --> 00:58:47,440
Speaker 1: in San Jose. What do you think? What was your takeaway?

1171
00:58:48,160 --> 00:58:51,560
Speaker 11: My takeaway is there's not a whole lot new. When

1172
00:58:51,600 --> 00:58:53,960
Speaker 11: it comes to the hardware of this phone, it looks

1173
00:58:54,160 --> 00:58:57,760
Speaker 11: pretty similar to last year's device. As far as cameras go,

1174
00:58:57,800 --> 00:58:59,960
Speaker 11: they're pretty similar. We do have a new and prove

1175
00:59:00,000 --> 00:59:04,240
Speaker 11: moved ultra wide camera. But as you noticed, they didn't

1176
00:59:04,320 --> 00:59:07,040
Speaker 11: talk about the phone for the first thirty minutes of

1177
00:59:07,080 --> 00:59:10,080
Speaker 11: their keynote. They got up there and talked about software improvements,

1178
00:59:10,160 --> 00:59:13,520
Speaker 11: all the AI stuff, their new collaborations with Google, and

1179
00:59:13,560 --> 00:59:16,480
Speaker 11: what Gemini is doing on this phone, and then thirty

1180
00:59:16,520 --> 00:59:18,680
Speaker 11: minutes later they're like, oh, yeah, and you know there's

1181
00:59:18,720 --> 00:59:20,360
Speaker 11: a phone to go along with all of these new

1182
00:59:20,720 --> 00:59:21,840
Speaker 11: AI features.

1183
00:59:22,400 --> 00:59:22,640
Speaker 2: Yeah.

1184
00:59:22,680 --> 00:59:24,200
Speaker 1: That was the main thing, is that a lot of

1185
00:59:24,240 --> 00:59:27,520
Speaker 1: it was the software. But I think in that aspect

1186
00:59:28,320 --> 00:59:30,000
Speaker 1: they did nail a lot of the software, Like this

1187
00:59:30,080 --> 00:59:33,480
Speaker 1: whole Gemini I you know, Bixby kind of handoff stuff

1188
00:59:33,520 --> 00:59:36,120
Speaker 1: I think is really useful.

1189
00:59:36,440 --> 00:59:39,600
Speaker 11: I do see that there's some really good things here.

1190
00:59:39,960 --> 00:59:42,680
Speaker 11: One of the things that they forgot to mention is

1191
00:59:42,720 --> 00:59:46,400
Speaker 11: that if you have pretty much any other Android phone,

1192
00:59:47,240 --> 00:59:50,800
Speaker 11: these features are available there as well. Google actually took

1193
00:59:51,080 --> 00:59:54,320
Speaker 11: like a twelve hours to announce Oh yeah, it's available

1194
00:59:54,320 --> 00:59:56,720
Speaker 11: on the Pixel and if you have the new one

1195
00:59:56,760 --> 01:00:00,080
Speaker 11: plus device, it's available there too. You can add you

1196
01:00:00,120 --> 01:00:02,360
Speaker 11: know something to your calendar with a big spy search

1197
01:00:02,400 --> 01:00:04,600
Speaker 11: and it just puts it onto your calendar or not

1198
01:00:04,640 --> 01:00:07,720
Speaker 11: a big spy a Gemini search sorry, and it's working

1199
01:00:07,760 --> 01:00:11,640
Speaker 11: there as well. So I think Samsung kind of overplayed

1200
01:00:11,680 --> 01:00:15,120
Speaker 11: how much they are doing as opposed to you know,

1201
01:00:15,160 --> 01:00:17,800
Speaker 11: what Google is doing overall for the Android platform.

1202
01:00:18,080 --> 01:00:21,120
Speaker 1: Well, and that's an interesting line that we've seen Samsung

1203
01:00:21,200 --> 01:00:23,480
Speaker 1: ride for a long time, is that how many of

1204
01:00:23,520 --> 01:00:26,920
Speaker 1: these things that they do are either duplicated, replicated, or

1205
01:00:26,960 --> 01:00:29,840
Speaker 1: have been done by Android at Large or vice versas.

1206
01:00:29,920 --> 01:00:32,440
Speaker 1: Sometimes things come out on Samsung first and then they

1207
01:00:32,440 --> 01:00:34,000
Speaker 1: make their way to Android at Large.

1208
01:00:34,280 --> 01:00:35,800
Speaker 2: Other times it's the opposite way.

1209
01:00:36,120 --> 01:00:38,320
Speaker 1: So I do think that you know, a lot of

1210
01:00:38,320 --> 01:00:40,240
Speaker 1: these things that they announced, like the circle to search

1211
01:00:40,280 --> 01:00:42,240
Speaker 1: and all those cool features, yeah, you can get them

1212
01:00:42,280 --> 01:00:44,000
Speaker 1: on a lot of phones. But I think that this

1213
01:00:44,160 --> 01:00:46,400
Speaker 1: hardware is what a lot of people end up purchasing,

1214
01:00:46,840 --> 01:00:49,000
Speaker 1: and so the fact that the hardware and the software

1215
01:00:49,160 --> 01:00:52,040
Speaker 1: is good makes me like this phone a lot.

1216
01:00:52,960 --> 01:00:56,760
Speaker 11: Yeah, and I think Google kind of dovetails on the

1217
01:00:56,800 --> 01:00:59,320
Speaker 11: success of Samsung, you know, the like as you mentioned,

1218
01:00:59,320 --> 01:01:01,480
Speaker 11: Circle to Search was the big one last year when

1219
01:01:01,480 --> 01:01:05,560
Speaker 11: they introduced the S series, and it was actually an

1220
01:01:05,640 --> 01:01:09,280
Speaker 11: exclusive on the Samsung phone for about a month and

1221
01:01:09,320 --> 01:01:11,480
Speaker 11: then it came through the Pixel phones and then slowly

1222
01:01:11,560 --> 01:01:13,880
Speaker 11: rolled out to other devices. But it was always a

1223
01:01:13,920 --> 01:01:18,280
Speaker 11: Google feature, right, But Google's trying to piggyback on They

1224
01:01:18,400 --> 01:01:20,720
Speaker 11: know so many people are going to be buying the

1225
01:01:20,800 --> 01:01:24,120
Speaker 11: Samsung smartphones, the Galaxy S twenty five Ultra definitely at

1226
01:01:24,160 --> 01:01:26,400
Speaker 11: the high end, but even the cheaper ones, you know,

1227
01:01:26,440 --> 01:01:29,600
Speaker 11: the Galaxy S twenty five or the Test twenty five plus.

1228
01:01:29,960 --> 01:01:34,200
Speaker 11: So if you want the latest software from Google with

1229
01:01:34,440 --> 01:01:37,680
Speaker 11: the newest hardware from Samsung, this is definitely the place

1230
01:01:37,720 --> 01:01:38,480
Speaker 11: to step into it.

1231
01:01:38,720 --> 01:01:40,640
Speaker 2: What are you thinking about the camera? Are you thinking

1232
01:01:40,680 --> 01:01:42,880
Speaker 2: the camera? The videos? The photos? Are they looking any

1233
01:01:42,880 --> 01:01:43,720
Speaker 2: better any different?

1234
01:01:45,000 --> 01:01:48,919
Speaker 11: I do think there are some differences here between last

1235
01:01:49,000 --> 01:01:51,520
Speaker 11: year's device. On the Ultra, this is the only one

1236
01:01:51,560 --> 01:01:54,240
Speaker 11: I've actually been able to test. I think you have

1237
01:01:54,360 --> 01:01:58,560
Speaker 11: the Ultra there for review, as do I, and it's

1238
01:01:59,160 --> 01:02:02,760
Speaker 11: I think it's mainly the software because the main camera,

1239
01:02:03,000 --> 01:02:08,040
Speaker 11: the two hundred megapixel main sensor, and the fifty megapixel

1240
01:02:08,200 --> 01:02:10,920
Speaker 11: zoom camera on the back of the phone are the

1241
01:02:10,960 --> 01:02:13,560
Speaker 11: same as before. But we do have a brand new

1242
01:02:13,640 --> 01:02:16,400
Speaker 11: fifty megapixel Ultra Wide, and I think that's a huge

1243
01:02:16,400 --> 01:02:19,880
Speaker 11: step up, just because there was so much the resolution

1244
01:02:20,040 --> 01:02:22,040
Speaker 11: was so low last time that you lost a lot

1245
01:02:22,040 --> 01:02:24,680
Speaker 11: of the detail. But now we do have the higher

1246
01:02:24,720 --> 01:02:30,400
Speaker 11: resolution sensor. And that also ties into macro shots as well.

1247
01:02:30,400 --> 01:02:32,720
Speaker 11: If you're into you know, getting up really close to

1248
01:02:32,800 --> 01:02:35,600
Speaker 11: a flower or something and taking a photo of that

1249
01:02:35,720 --> 01:02:39,000
Speaker 11: and just seeing those details, you will see some differences there.

1250
01:02:40,440 --> 01:02:43,120
Speaker 11: Overall image processing though for me, seems to be a

1251
01:02:43,200 --> 01:02:46,280
Speaker 11: little bit dark in compared to last year. I think

1252
01:02:46,320 --> 01:02:50,000
Speaker 11: they just bumped down the exposure a little bit, but

1253
01:02:50,000 --> 01:02:52,040
Speaker 11: that's something that we might see a change with a

1254
01:02:52,080 --> 01:02:54,440
Speaker 11: future software update. So that's one of the things with

1255
01:02:54,520 --> 01:02:57,080
Speaker 11: a lot of a lot of smartphones these days, you

1256
01:02:57,160 --> 01:02:59,320
Speaker 11: get one month in and you get an update that

1257
01:02:59,520 --> 01:03:02,960
Speaker 11: dramatic changes how the overall experiences or the photos that

1258
01:03:02,960 --> 01:03:04,160
Speaker 11: you're taking actually.

1259
01:03:03,800 --> 01:03:07,360
Speaker 1: Look, it's interesting because I mentioned that earlier in the show,

1260
01:03:07,480 --> 01:03:09,760
Speaker 1: is that you know, typically when I get a Samsung device,

1261
01:03:09,800 --> 01:03:12,560
Speaker 1: I'm waiting for like the first update, the first big update,

1262
01:03:13,000 --> 01:03:15,560
Speaker 1: and this one, I mean, I've been using this NonStop

1263
01:03:15,680 --> 01:03:18,640
Speaker 1: since I got it, and I really am not missing anything.

1264
01:03:18,680 --> 01:03:21,400
Speaker 1: I think that like it's very polished right out of

1265
01:03:21,440 --> 01:03:22,080
Speaker 1: the gate.

1266
01:03:22,800 --> 01:03:25,800
Speaker 11: It is, and like we as you mentioned there are

1267
01:03:26,200 --> 01:03:29,560
Speaker 11: that first update does usually bring something to it, but

1268
01:03:30,200 --> 01:03:33,200
Speaker 11: this actually feels like, oh, it's ready to go, even

1269
01:03:33,240 --> 01:03:35,640
Speaker 11: though right now the phone's only on pre order, so

1270
01:03:35,640 --> 01:03:38,120
Speaker 11: we have a couple of weeks until the device actually

1271
01:03:38,160 --> 01:03:40,800
Speaker 11: shows up in stores, and that's usually when we might

1272
01:03:40,880 --> 01:03:44,560
Speaker 11: see something drop for a quick update. But there might

1273
01:03:44,600 --> 01:03:47,480
Speaker 11: be some just bug fixes here and there. But as

1274
01:03:47,480 --> 01:03:49,439
Speaker 11: far as the camera goes, I doubt they're going to

1275
01:03:49,520 --> 01:03:51,880
Speaker 11: launch any camera improvements that early on.

1276
01:03:52,080 --> 01:03:54,480
Speaker 1: All I've got less than a minute, Nick, what's your

1277
01:03:54,560 --> 01:03:57,080
Speaker 1: buying advice? What's your you know? Where do you get

1278
01:03:57,120 --> 01:03:58,760
Speaker 1: the best deal? How do you get the best deal.

1279
01:03:59,680 --> 01:04:02,720
Speaker 11: If you're looking for the best deals, honestly going through

1280
01:04:02,760 --> 01:04:05,760
Speaker 11: your carrier store. Most people buy their phones through carriers

1281
01:04:05,800 --> 01:04:09,320
Speaker 11: these days, T Mobile, Verizon, AT and T They all

1282
01:04:09,360 --> 01:04:11,439
Speaker 11: have some pretty good deals that you could almost get

1283
01:04:11,440 --> 01:04:13,720
Speaker 11: the phone completely for free if you trade in your

1284
01:04:13,720 --> 01:04:16,240
Speaker 11: old one. So head over to your local store and

1285
01:04:16,280 --> 01:04:18,240
Speaker 11: see what they got, or just hit up their website

1286
01:04:18,360 --> 01:04:21,160
Speaker 11: or else. Samsung dot COM's got some decent deals about

1287
01:04:21,160 --> 01:04:25,680
Speaker 11: three hundred dollars credit for upgrading your storage. But also

1288
01:04:25,880 --> 01:04:28,280
Speaker 11: they have a nine hundred dollars trade in bonus if

1289
01:04:28,320 --> 01:04:30,160
Speaker 11: you have a newer device that you're willing to trade in.

1290
01:04:30,480 --> 01:04:32,120
Speaker 2: Oh wow, nine hundred dollars.

1291
01:04:32,160 --> 01:04:35,360
Speaker 1: So that's pretty good, all right, Nick Gray, Editor in

1292
01:04:35,480 --> 01:04:38,560
Speaker 1: chief at Fandroid. That's p h A N D R

1293
01:04:38,680 --> 01:04:42,360
Speaker 1: O I dfandroid dot com. Thanks so much for joining

1294
01:04:42,400 --> 01:04:45,280
Speaker 1: me today. Welcome back to rich on tech. Rich Demiro

1295
01:04:45,400 --> 01:04:48,720
Speaker 1: here hanging out with you, talking technology at Triple A

1296
01:04:49,040 --> 01:04:52,000
Speaker 1: Rich one O one that's eight eight eight seven four

1297
01:04:52,040 --> 01:04:59,640
Speaker 1: to two four to one zero one. New feature on

1298
01:04:59,680 --> 01:05:05,040
Speaker 1: inste lets you reset your content suggestions. So if you

1299
01:05:05,080 --> 01:05:07,160
Speaker 1: want a fresh star, it's a new year, maybe you

1300
01:05:07,240 --> 01:05:09,280
Speaker 1: just don't like all the stuff that you're seeing across

1301
01:05:09,320 --> 01:05:14,040
Speaker 1: your explore page, your reels, your feeds. You can now

1302
01:05:14,280 --> 01:05:17,080
Speaker 1: reset these recommendations. I tried this.

1303
01:05:17,120 --> 01:05:19,120
Speaker 2: I've been waiting. They announced this back in November.

1304
01:05:19,440 --> 01:05:21,760
Speaker 1: I've been waiting for it to actually hit the app,

1305
01:05:21,840 --> 01:05:25,160
Speaker 1: and it finally did a couple of days ago. So

1306
01:05:25,480 --> 01:05:27,800
Speaker 1: you can reset. And if you want to try this,

1307
01:05:28,360 --> 01:05:32,480
Speaker 1: open up your Instagram app, tap your profile and then

1308
01:05:32,560 --> 01:05:36,280
Speaker 1: tap menu that's like the three little lines, and then

1309
01:05:36,400 --> 01:05:39,360
Speaker 1: scroll down to where it says suggested content. So in

1310
01:05:39,400 --> 01:05:42,760
Speaker 1: the setting screen, basically you're looking for suggested content and

1311
01:05:42,800 --> 01:05:47,560
Speaker 1: then there's an option that says reset suggested content. Now

1312
01:05:47,600 --> 01:05:49,680
Speaker 1: I don't know about you, but I've tapped a few

1313
01:05:49,720 --> 01:05:54,240
Speaker 1: things in my life on Instagram that bring up a

1314
01:05:54,240 --> 01:05:56,480
Speaker 1: whole bunch of videos that I no longer am interested in,

1315
01:05:56,960 --> 01:05:58,960
Speaker 1: and so I've been waiting for this feature to kind

1316
01:05:58,960 --> 01:06:01,560
Speaker 1: of like refresh my account, restart my account, and so

1317
01:06:01,600 --> 01:06:04,480
Speaker 1: I tried it, and it doesn't happen instantly. I will

1318
01:06:04,480 --> 01:06:05,800
Speaker 1: tell you that, like, if you go to it and

1319
01:06:05,840 --> 01:06:07,680
Speaker 1: you just try it, you're not going to see the

1320
01:06:07,960 --> 01:06:09,560
Speaker 1: recommendations change instantly.

1321
01:06:10,040 --> 01:06:11,960
Speaker 2: But they did after a day or two. They're now

1322
01:06:12,000 --> 01:06:12,760
Speaker 2: all reset.

1323
01:06:13,080 --> 01:06:14,920
Speaker 1: And it's funny because it starts to kind of pick

1324
01:06:15,000 --> 01:06:17,200
Speaker 1: up on stuff that you're now tapping, and so my

1325
01:06:17,440 --> 01:06:21,960
Speaker 1: entire Explore feed is now filled with everything Samsung and

1326
01:06:22,040 --> 01:06:24,600
Speaker 1: iPhone because you know, I've been doing a lot of

1327
01:06:24,600 --> 01:06:26,800
Speaker 1: phone stuff in the past couple of days. But again

1328
01:06:27,200 --> 01:06:29,120
Speaker 1: you don't see it. Well, you got to go to

1329
01:06:29,160 --> 01:06:33,880
Speaker 1: your profile. Go to profile the three little lines in

1330
01:06:33,880 --> 01:06:40,760
Speaker 1: the upper right hand corner and scroll down to suggested content. Okay,

1331
01:06:40,800 --> 01:06:44,200
Speaker 1: it's under what you see suggested content, and then it

1332
01:06:44,200 --> 01:06:47,920
Speaker 1: says reset suggested content. Now, not everyone is going to

1333
01:06:48,000 --> 01:06:51,320
Speaker 1: have that option of reset right away, but enough people do.

1334
01:06:51,400 --> 01:06:53,120
Speaker 1: And I can confirm this because I did post this

1335
01:06:53,160 --> 01:06:56,240
Speaker 1: to my Instagram at Richon Tech and enough people said, yep,

1336
01:06:56,280 --> 01:06:56,640
Speaker 1: I see it.

1337
01:06:56,680 --> 01:06:57,120
Speaker 2: I did it.

1338
01:06:57,520 --> 01:07:00,400
Speaker 1: Some people are worried about actually resetting because they rich

1339
01:07:00,400 --> 01:07:03,920
Speaker 1: I took ten years to build my recommendations on Instagram.

1340
01:07:03,960 --> 01:07:05,400
Speaker 1: I don't want to get rid of them all. Well,

1341
01:07:05,440 --> 01:07:07,280
Speaker 1: that's fine, you don't have to. You can leave them.

1342
01:07:07,440 --> 01:07:10,080
Speaker 1: This does not get rid of anyone you're following or

1343
01:07:10,120 --> 01:07:12,520
Speaker 1: anyone that that is following you. It does not change

1344
01:07:12,560 --> 01:07:15,120
Speaker 1: any of that. Although when you're going through this process,

1345
01:07:15,160 --> 01:07:18,480
Speaker 1: this cleansing process, Instagram does give you the option of

1346
01:07:18,960 --> 01:07:21,360
Speaker 1: on following people that you don't look at their stuff

1347
01:07:21,440 --> 01:07:24,120
Speaker 1: very often, or people that you don't like anymore, or whatever.

1348
01:07:24,520 --> 01:07:26,520
Speaker 1: It's like, do you still like this person in your family?

1349
01:07:29,480 --> 01:07:30,640
Speaker 2: Instagram. How'd you know?

1350
01:07:31,160 --> 01:07:33,760
Speaker 1: Well, we notice you skip over all their stuff every time.

1351
01:07:33,760 --> 01:07:37,320
Speaker 1: You don't even like their stuff anymore. You sure you

1352
01:07:37,360 --> 01:07:38,320
Speaker 1: still like them?

1353
01:07:38,760 --> 01:07:38,960
Speaker 5: Man?

1354
01:07:38,960 --> 01:07:42,600
Speaker 1: If people saw you like or didn't like, this could

1355
01:07:42,600 --> 01:07:44,680
Speaker 1: cause some family issues, right.

1356
01:07:46,000 --> 01:07:46,120
Speaker 6: Oh?

1357
01:07:46,120 --> 01:07:47,960
Speaker 2: I know, yeah, they got rid of all that on

1358
01:07:48,000 --> 01:07:49,160
Speaker 2: all the platforms.

1359
01:07:48,760 --> 01:07:50,280
Speaker 8: Cause I don't think I have the update yet because

1360
01:07:50,320 --> 01:07:51,240
Speaker 8: it's not their o mine yet.

1361
01:07:51,360 --> 01:07:54,600
Speaker 1: Okay, well, still rolling out rolling out are the worst

1362
01:07:54,600 --> 01:07:57,760
Speaker 1: two words in the tech language that means not everyone

1363
01:07:57,760 --> 01:08:02,640
Speaker 1: gets it. At the same time, Jim writes in from Portland, Oregon, saying, Hey, Rich,

1364
01:08:02,680 --> 01:08:04,200
Speaker 1: I hope you're doing well. I'm reaching out because I'm

1365
01:08:04,200 --> 01:08:06,600
Speaker 1: having some trouble with an old Dropbox account. I used

1366
01:08:06,600 --> 01:08:08,800
Speaker 1: to have a Dropbox account linked to an email address

1367
01:08:09,320 --> 01:08:11,280
Speaker 1: that's no longer in service. I then change it to

1368
01:08:11,320 --> 01:08:14,160
Speaker 1: another email that one's no longer in service. I moved

1369
01:08:14,160 --> 01:08:17,240
Speaker 1: to Gmail, but I lost all the information now due

1370
01:08:17,280 --> 01:08:21,200
Speaker 1: to a computer crash. Okay, man, Jim, you're having a

1371
01:08:21,240 --> 01:08:23,880
Speaker 1: lot of tech issues here. Despite this all, I'm still

1372
01:08:23,880 --> 01:08:26,920
Speaker 1: being charged for the Dropbox subscription. When I try to

1373
01:08:27,160 --> 01:08:30,760
Speaker 1: contact Dropbox support, I only encounter chatbots. I've also checked

1374
01:08:30,760 --> 01:08:33,400
Speaker 1: my PayPal receipts to see if there's any contact information.

1375
01:08:33,920 --> 01:08:36,840
Speaker 1: What steps can I take to cancel this subscription? Thanks

1376
01:08:36,880 --> 01:08:40,680
Speaker 1: so much, Jim, All right, Jim, Yes you can cancel this.

1377
01:08:40,720 --> 01:08:42,680
Speaker 1: So there's a couple. This is where it gets a

1378
01:08:42,680 --> 01:08:47,559
Speaker 1: little complicated because subscriptions could be done in a variety

1379
01:08:47,600 --> 01:08:50,680
Speaker 1: of ways. It can be done through Apple, iTunes, it

1380
01:08:50,680 --> 01:08:53,280
Speaker 1: could be done through Google Play, it could be done

1381
01:08:53,280 --> 01:08:56,320
Speaker 1: through PayPal, and it can be done through the website itself.

1382
01:08:56,640 --> 01:08:59,639
Speaker 1: So it sounds like you have PayPal linked to this,

1383
01:09:00,160 --> 01:09:02,920
Speaker 1: which I would go into PayPal and there is a

1384
01:09:03,040 --> 01:09:06,360
Speaker 1: page on PayPal that says recurring subscriptions, and you can

1385
01:09:06,400 --> 01:09:09,519
Speaker 1: go in and de authorize this Dropbox subscription. So if

1386
01:09:09,560 --> 01:09:12,000
Speaker 1: that's what's happening, that's where you want to go and

1387
01:09:12,040 --> 01:09:14,479
Speaker 1: get rid of it. If it's happening through Apple, you

1388
01:09:14,560 --> 01:09:17,880
Speaker 1: got to go to iTunes, check your subscriptions on iTunes

1389
01:09:17,920 --> 01:09:21,400
Speaker 1: and stop the recurring charges there. If it's happening through

1390
01:09:21,400 --> 01:09:24,480
Speaker 1: Google Play, go to Google Play, go to your subscriptions

1391
01:09:24,520 --> 01:09:26,680
Speaker 1: and stop it through there. Now, if it's none of

1392
01:09:26,720 --> 01:09:30,560
Speaker 1: those things, you can actually go to the Dropbox website itself.

1393
01:09:31,160 --> 01:09:34,240
Speaker 1: Help dot dropbox dot com. They have a help page

1394
01:09:34,240 --> 01:09:37,960
Speaker 1: that says, what if I can't cancel online. If you

1395
01:09:37,960 --> 01:09:42,120
Speaker 1: cannot cancel online, you can cancel your subscription by physical mail.

1396
01:09:43,320 --> 01:09:46,479
Speaker 1: Cancel your subscription. Download this template, fill it out, and

1397
01:09:46,560 --> 01:09:49,599
Speaker 1: send it to the address below. This includes your first

1398
01:09:49,600 --> 01:09:52,200
Speaker 1: and last name, the email address if you can remember it,

1399
01:09:52,439 --> 01:09:58,160
Speaker 1: the payment method PayPal, credit card, transaction ID, and then

1400
01:09:58,320 --> 01:10:00,200
Speaker 1: you send it to them in San francisc. Lets go

1401
01:10:00,960 --> 01:10:04,200
Speaker 1: and they will get back to you, presumably and cancel this.

1402
01:10:04,920 --> 01:10:09,280
Speaker 1: So that's the last ditch effort, Jim. If you cannot

1403
01:10:09,280 --> 01:10:11,599
Speaker 1: get in touch with this company or cancel this online

1404
01:10:11,640 --> 01:10:13,680
Speaker 1: in any way, that's what you do, and I'll link

1405
01:10:13,720 --> 01:10:15,759
Speaker 1: that up on the website. Rich on tech dot tv

1406
01:10:16,439 --> 01:10:19,640
Speaker 1: seems kind of funny to send a physical letter to dropbox,

1407
01:10:20,400 --> 01:10:22,400
Speaker 1: but yeah, you can still do that.

1408
01:10:22,400 --> 01:10:23,920
Speaker 2: That's what you have to do. It sounds like.

1409
01:10:24,479 --> 01:10:26,320
Speaker 1: The other thing I would do is I would dispute

1410
01:10:26,360 --> 01:10:28,840
Speaker 1: these charges. If you have not used the app in

1411
01:10:28,880 --> 01:10:31,960
Speaker 1: a long time, I would dispute the charges through your

1412
01:10:31,960 --> 01:10:35,599
Speaker 1: credit card and you can go on Usually it's automated now,

1413
01:10:35,600 --> 01:10:37,920
Speaker 1: it's gotten so easy. You just go on the website,

1414
01:10:38,120 --> 01:10:40,840
Speaker 1: click the charge, dispute it, and you can do that.

1415
01:10:40,840 --> 01:10:41,759
Speaker 2: By the way, with Apple.

1416
01:10:43,680 --> 01:10:49,120
Speaker 1: I think there's is report a problem, report a problem Apple.

1417
01:10:49,680 --> 01:10:52,439
Speaker 1: So if you go to report a problem dot Apple

1418
01:10:52,520 --> 01:10:54,320
Speaker 1: dot com, this is a great website. If you ever

1419
01:10:54,360 --> 01:10:56,639
Speaker 1: buy something on Apple, you don't like it, you want

1420
01:10:56,640 --> 01:10:58,640
Speaker 1: to refund, you literally go to this website. They'll give

1421
01:10:58,680 --> 01:11:01,320
Speaker 1: you a refund within forty eight hours. Report a problem

1422
01:11:01,479 --> 01:11:06,320
Speaker 1: dot Apple dot com and just request a refund, request

1423
01:11:06,479 --> 01:11:10,439
Speaker 1: a refund. Yeah, it's my first day here, you know,

1424
01:11:10,680 --> 01:11:14,360
Speaker 1: I'm just learning. But report a problem dot Apple dot com.

1425
01:11:14,720 --> 01:11:16,800
Speaker 1: Or go to your debit card, your credit card and

1426
01:11:16,920 --> 01:11:19,080
Speaker 1: just dispute the charge from dropbox.

1427
01:11:19,160 --> 01:11:21,120
Speaker 2: If you haven't used the service, if.

1428
01:11:20,960 --> 01:11:23,080
Speaker 1: You're still using it, you can't really, you know, do

1429
01:11:23,200 --> 01:11:25,320
Speaker 1: that with a good conscience. But if you haven't used it,

1430
01:11:25,760 --> 01:11:29,280
Speaker 1: no harm, no foul, request the refund. Eight A eight

1431
01:11:29,400 --> 01:11:31,840
Speaker 1: rich one O one eight eight eight seven four to

1432
01:11:31,840 --> 01:11:35,639
Speaker 1: two four one zero one. This is rich on Tech.

1433
01:11:36,280 --> 01:11:39,880
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging

1434
01:11:39,920 --> 01:11:43,760
Speaker 1: out with you, talking technology at triple eight rich one

1435
01:11:43,800 --> 01:11:45,920
Speaker 1: O one. That's eight eight eight seven four to two

1436
01:11:46,080 --> 01:11:49,599
Speaker 1: four one zero one. The website for the show rich

1437
01:11:49,680 --> 01:11:53,679
Speaker 1: on Tech dot TV. I did mention another price increase

1438
01:11:53,840 --> 01:11:58,440
Speaker 1: Microsoft three sixty five This is their suite of programs

1439
01:11:58,479 --> 01:12:03,040
Speaker 1: on the computer, Word Excel, power Point, Outlook one Note.

1440
01:12:03,040 --> 01:12:08,160
Speaker 1: It also gives you storage and some other perks, one drive,

1441
01:12:08,280 --> 01:12:11,599
Speaker 1: all that kind of stuff. They are raising prices, so

1442
01:12:11,680 --> 01:12:14,800
Speaker 1: the personal plan is going from seven dollars a month

1443
01:12:14,920 --> 01:12:17,920
Speaker 1: to ten dollars a month, or seventy dollars a year

1444
01:12:17,960 --> 01:12:20,559
Speaker 1: to one hundred dollars a year. Now, I know people

1445
01:12:20,560 --> 01:12:22,200
Speaker 1: don't like to pay for things in advance, but I

1446
01:12:22,240 --> 01:12:25,559
Speaker 1: will tell you, if you're sticking with a subscription, the

1447
01:12:25,680 --> 01:12:27,840
Speaker 1: yearly payment is the way to go. I know it

1448
01:12:27,880 --> 01:12:30,280
Speaker 1: costs more money upfront and we all hate that, but

1449
01:12:31,280 --> 01:12:35,240
Speaker 1: it will save you significant, significant amount of money. So

1450
01:12:35,400 --> 01:12:37,479
Speaker 1: instead of paying you know, ten dollars a month, that's

1451
01:12:37,479 --> 01:12:39,200
Speaker 1: one hundred and twenty dollars a year, this is one

1452
01:12:39,240 --> 01:12:41,640
Speaker 1: hundred bucks a year. So better deal to go with

1453
01:12:41,680 --> 01:12:43,680
Speaker 1: the Well it's only twenty bucks. That's a problem. It's like,

1454
01:12:43,680 --> 01:12:45,519
Speaker 1: why would I do that just to save twenty dollars?

1455
01:12:45,760 --> 01:12:47,400
Speaker 1: But you know, if you're using it over and over

1456
01:12:47,439 --> 01:12:49,800
Speaker 1: after five years, you know it's one hundred bucks. Okay,

1457
01:12:49,800 --> 01:12:51,760
Speaker 1: I'm still not selling it, but you know what I mean.

1458
01:12:52,360 --> 01:12:54,519
Speaker 1: The Family plan goes from ten dollars a month to

1459
01:12:54,560 --> 01:12:57,360
Speaker 1: thirteen dollars a month or one hundred dollars to one

1460
01:12:57,400 --> 01:13:00,840
Speaker 1: hundred and thirty a year. So here's how you get

1461
01:13:00,880 --> 01:13:04,320
Speaker 1: around this. This rarely happens, but you can. If you're

1462
01:13:04,360 --> 01:13:08,160
Speaker 1: an existing user of Microsoft three sixty five, you can

1463
01:13:08,280 --> 01:13:12,080
Speaker 1: switch your account to a Classic plan, which will keep

1464
01:13:12,120 --> 01:13:15,840
Speaker 1: your current price. That's only if you're an existing subscriber.

1465
01:13:15,920 --> 01:13:18,360
Speaker 1: You can stick to your seven dollars or ten dollars

1466
01:13:18,400 --> 01:13:20,920
Speaker 1: a month instead of paying ten or thirteen a month,

1467
01:13:21,640 --> 01:13:24,960
Speaker 1: So you can switch to a Classic plan. Got to

1468
01:13:25,000 --> 01:13:28,599
Speaker 1: go into your settings and downgrade to Classic. Now here's

1469
01:13:28,600 --> 01:13:31,680
Speaker 1: the thing. The way they're selling this price increase is

1470
01:13:31,840 --> 01:13:37,439
Speaker 1: they're adding AI features. So you're getting Copilot AI in Word, Excel,

1471
01:13:37,520 --> 01:13:40,919
Speaker 1: PowerPoint Outlook in one Note. Plus you're getting Microsoft Designer

1472
01:13:40,920 --> 01:13:44,760
Speaker 1: for image creation. So that is how they're selling this

1473
01:13:45,040 --> 01:13:48,920
Speaker 1: to people. But I will tell you, unless you need

1474
01:13:48,960 --> 01:13:51,679
Speaker 1: those things, probably switch to the Classic. And by the way,

1475
01:13:51,720 --> 01:13:54,360
Speaker 1: you do know that you can use Google Docs completely

1476
01:13:54,439 --> 01:13:58,760
Speaker 1: free if you want to just use like word processing.

1477
01:13:59,360 --> 01:14:02,320
Speaker 1: So googleed that's what I use for everything. Docs dot

1478
01:14:02,360 --> 01:14:06,519
Speaker 1: Google dot com. That's their online word process saying and

1479
01:14:06,520 --> 01:14:11,080
Speaker 1: they have everything they've got everything you need, slides, all

1480
01:14:11,120 --> 01:14:13,640
Speaker 1: all the stuff that they do here. Okay, let's go

1481
01:14:13,760 --> 01:14:17,160
Speaker 1: to Helen. Helen in South Pasadena.

1482
01:14:17,200 --> 01:14:17,920
Speaker 2: You're on with Rich.

1483
01:14:19,320 --> 01:14:19,880
Speaker 10: Hi. Rich.

1484
01:14:20,439 --> 01:14:25,200
Speaker 12: I'm having trouble with my flashlight. It doesn't seem to

1485
01:14:25,240 --> 01:14:29,519
Speaker 12: want to work since I got an upgrade from my Android.

1486
01:14:30,479 --> 01:14:31,599
Speaker 2: What doesn't work about it?

1487
01:14:32,360 --> 01:14:34,840
Speaker 12: Just when I try to swipe down, I usually just

1488
01:14:34,880 --> 01:14:37,639
Speaker 12: swipe down from the upper right hand corner. Uh huh,

1489
01:14:37,720 --> 01:14:40,280
Speaker 12: and it and it appears as one of the options.

1490
01:14:40,960 --> 01:14:43,479
Speaker 12: And now when I do that swipe down, there's no

1491
01:14:43,760 --> 01:14:46,600
Speaker 12: the option comes up. So when I tap it, it

1492
01:14:46,760 --> 01:14:50,639
Speaker 12: stays dark. Really, I know, I can't figure that out.

1493
01:14:50,680 --> 01:14:55,000
Speaker 12: And each I've tried, you know, there's lots of suggestions

1494
01:14:55,000 --> 01:14:56,520
Speaker 12: for help from other people.

1495
01:14:56,240 --> 01:14:59,560
Speaker 2: That really you search online and people have opinions.

1496
01:15:00,280 --> 01:15:01,439
Speaker 9: Yeah, and other.

1497
01:15:01,320 --> 01:15:03,040
Speaker 12: People say, well I did this and I did that,

1498
01:15:03,080 --> 01:15:04,960
Speaker 12: and I you know, I sat here yesterday for like

1499
01:15:05,000 --> 01:15:06,439
Speaker 12: an hour trying all those things.

1500
01:15:06,520 --> 01:15:08,760
Speaker 1: Yeah, I know, see, you've wasted your time. Because I'll

1501
01:15:08,760 --> 01:15:11,320
Speaker 1: be honest, all that stuff. It's like Bobo just came

1502
01:15:11,320 --> 01:15:12,880
Speaker 1: in here telling me about something, and you know he's

1503
01:15:12,880 --> 01:15:15,760
Speaker 1: searching online. Other people have the problem. It's a waste

1504
01:15:15,760 --> 01:15:18,880
Speaker 1: of time because people. They chime in with these things,

1505
01:15:18,880 --> 01:15:21,000
Speaker 1: and you're going through the settings, you're going through this

1506
01:15:21,080 --> 01:15:23,680
Speaker 1: and you're downloading, and it's all nonsense, like ninety nine

1507
01:15:23,680 --> 01:15:27,439
Speaker 1: percent of it. So yeah, so you found that, you

1508
01:15:27,520 --> 01:15:29,519
Speaker 1: just went, you ran around in circles, and it's still

1509
01:15:29,560 --> 01:15:29,960
Speaker 1: not working.

1510
01:15:30,000 --> 01:15:31,120
Speaker 2: So here's my question to you.

1511
01:15:31,800 --> 01:15:35,479
Speaker 1: So you can see the flashlight tile when you swipe

1512
01:15:35,520 --> 01:15:37,320
Speaker 1: down on Android, you can see it there, but when

1513
01:15:37,360 --> 01:15:37,959
Speaker 1: you tap.

1514
01:15:37,760 --> 01:15:38,840
Speaker 2: It, nothing happens.

1515
01:15:39,200 --> 01:15:39,759
Speaker 12: That's correct.

1516
01:15:39,800 --> 01:15:42,880
Speaker 2: Okay, what if you long press it? What happens there?

1517
01:15:43,400 --> 01:15:43,760
Speaker 3: All right?

1518
01:15:43,840 --> 01:15:44,479
Speaker 12: Let me try that.

1519
01:15:45,320 --> 01:15:47,160
Speaker 2: There should be a brightness indicator.

1520
01:15:47,240 --> 01:15:54,320
Speaker 12: Perhaps, Oh Rich, I thought I had done that. Okay,

1521
01:15:54,360 --> 01:15:55,720
Speaker 12: now let me see it because now all of a

1522
01:15:55,760 --> 01:15:58,160
Speaker 12: sudden it says it's on. So let me try it again.

1523
01:15:58,479 --> 01:16:00,919
Speaker 12: Let me swipe down and see if it's a hearing hold.

1524
01:16:00,720 --> 01:16:06,880
Speaker 2: On, we're waiting. You get the whole country on with

1525
01:16:06,960 --> 01:16:07,599
Speaker 2: baited breath.

1526
01:16:07,600 --> 01:16:11,439
Speaker 7: Here, guess what what it's odd?

1527
01:16:11,680 --> 01:16:12,519
Speaker 2: Where's our bell?

1528
01:16:13,920 --> 01:16:14,320
Speaker 4: You need?

1529
01:16:15,040 --> 01:16:16,320
Speaker 2: Helen? We love it.

1530
01:16:17,200 --> 01:16:18,680
Speaker 4: I love it. I love it.

1531
01:16:18,840 --> 01:16:23,080
Speaker 12: I remember the place they said hold it down, but

1532
01:16:23,200 --> 01:16:26,400
Speaker 12: I guess not that one. Anyway, that boy, you are

1533
01:16:26,439 --> 01:16:27,080
Speaker 12: a wizard.

1534
01:16:27,600 --> 01:16:32,439
Speaker 1: This show is changing lives, Helen. I'm telling you don't

1535
01:16:32,560 --> 01:16:33,400
Speaker 1: underestimate it.

1536
01:16:33,880 --> 01:16:36,960
Speaker 12: I needed that flashlight really badly. Yesterday I lost something

1537
01:16:37,000 --> 01:16:37,559
Speaker 12: in my car.

1538
01:16:38,160 --> 01:16:39,759
Speaker 2: Oh gosh, oh yeah, my stuff.

1539
01:16:39,840 --> 01:16:41,920
Speaker 1: My If I wear sweatpants, whatever I've got in my

1540
01:16:41,960 --> 01:16:44,960
Speaker 1: pocket falls between the seats, so I need I need

1541
01:16:45,040 --> 01:16:45,960
Speaker 1: zippered sweatpants.

1542
01:16:46,000 --> 01:16:47,800
Speaker 2: Okay, So I'm glad we helped you out.

1543
01:16:47,880 --> 01:16:50,439
Speaker 1: I'm glad you spent hours yesterday on the web, you know,

1544
01:16:50,479 --> 01:16:52,960
Speaker 1: looking at those Reddit forms and all the you know,

1545
01:16:53,080 --> 01:16:55,320
Speaker 1: a technical assistance. But all you have to do is

1546
01:16:55,360 --> 01:16:59,519
Speaker 1: make one call. Thank you, Helen, Thank you Rich have

1547
01:16:59,560 --> 01:17:02,960
Speaker 1: a fantastic day in the future. If you know, if

1548
01:17:03,000 --> 01:17:06,559
Speaker 1: something's not working like that, I would recommend, you know,

1549
01:17:06,640 --> 01:17:10,599
Speaker 1: restarting your phone. Obviously the long press on the tile

1550
01:17:10,720 --> 01:17:12,559
Speaker 1: to come up with the options can help.

1551
01:17:13,000 --> 01:17:15,559
Speaker 2: Uh. If none of that works, you can download an app.

1552
01:17:15,600 --> 01:17:17,479
Speaker 1: And no, you have to be careful with flashlight apps

1553
01:17:17,479 --> 01:17:19,640
Speaker 1: because you know, we had this whole thing back in

1554
01:17:19,680 --> 01:17:22,920
Speaker 1: the day where they were stealing your data by taking

1555
01:17:22,960 --> 01:17:26,519
Speaker 1: your GPS location and selling ads. But there is an

1556
01:17:26,560 --> 01:17:30,200
Speaker 1: app called Flashy f l a s h y, which

1557
01:17:30,240 --> 01:17:34,080
Speaker 1: is a third party flashlight app on Android. You can

1558
01:17:34,120 --> 01:17:37,160
Speaker 1: download that if nothing else is working. But I'm glad

1559
01:17:37,200 --> 01:17:38,880
Speaker 1: we got Helen's flashlight to work.

1560
01:17:38,920 --> 01:17:39,320
Speaker 2: You know what.

1561
01:17:40,000 --> 01:17:43,240
Speaker 1: I Am going to sleep so well tonight, just knowing

1562
01:17:43,640 --> 01:17:47,439
Speaker 1: the impact that I have on this world, like changing

1563
01:17:47,479 --> 01:17:50,720
Speaker 1: lives one day at a time. Bobo Bobo's leaving. He

1564
01:17:50,840 --> 01:17:53,080
Speaker 1: actually just turned off the lights in the studio and

1565
01:17:53,120 --> 01:17:54,320
Speaker 1: he's he's walked out.

1566
01:17:54,520 --> 01:17:56,840
Speaker 2: Okay, well, I'm glad I got that figured out.

1567
01:17:58,280 --> 01:18:00,639
Speaker 1: Oh eighty eight rich one on one eight eight eight

1568
01:18:00,720 --> 01:18:03,280
Speaker 1: seven four to two four one zero. And in all seriousness,

1569
01:18:03,680 --> 01:18:05,479
Speaker 1: you know, I do love this show for this reason.

1570
01:18:05,560 --> 01:18:06,759
Speaker 2: It's it's really a forum.

1571
01:18:07,000 --> 01:18:07,160
Speaker 5: You know.

1572
01:18:07,240 --> 01:18:09,800
Speaker 1: It's really like, it's really a forum to let you

1573
01:18:09,840 --> 01:18:12,880
Speaker 1: know that you are not crazy. You have these problems,

1574
01:18:13,120 --> 01:18:16,679
Speaker 1: they are irking you, and sometimes the solutions are so easy.

1575
01:18:16,680 --> 01:18:18,640
Speaker 1: It's the stuff that you don't even think about. And

1576
01:18:18,680 --> 01:18:22,559
Speaker 1: this happens all the time. Okay, I got an email

1577
01:18:23,040 --> 01:18:26,360
Speaker 1: from Let's See Here. Susan said, I hope you have

1578
01:18:26,880 --> 01:18:29,400
Speaker 1: some suggestions. My mom is close to ninety five. She

1579
01:18:29,560 --> 01:18:33,320
Speaker 1: suspect to all these scams and ads. Is there any

1580
01:18:33,320 --> 01:18:35,120
Speaker 1: way to change in her faces so that she only

1581
01:18:35,160 --> 01:18:38,800
Speaker 1: sees things from her friends and family? I need an

1582
01:18:38,800 --> 01:18:41,439
Speaker 1: easy way to help protect her. This is a great

1583
01:18:41,600 --> 01:18:46,040
Speaker 1: article posted by Jeremy Kaplan of the wonder Tools blog.

1584
01:18:46,560 --> 01:18:50,280
Speaker 1: He posted a simple guide to keeping parents Safe online,

1585
01:18:50,640 --> 01:18:52,920
Speaker 1: and he just goes through the recommendations. And this is

1586
01:18:52,920 --> 01:18:54,719
Speaker 1: a lot of stuff we talk about here on the show,

1587
01:18:54,760 --> 01:18:57,480
Speaker 1: but I just figured i'd go over them and definitely

1588
01:18:57,680 --> 01:18:59,280
Speaker 1: check out the blog post. I'll link it up on

1589
01:18:59,280 --> 01:19:02,280
Speaker 1: the website. Rich on tech dot tv. Jeremy does a

1590
01:19:02,280 --> 01:19:04,160
Speaker 1: great job with all the AI stuff. This is not

1591
01:19:04,200 --> 01:19:07,160
Speaker 1: necessarily AI, but number one, he says, go for simple

1592
01:19:07,200 --> 01:19:10,320
Speaker 1: devices iPad or Chromebook. They are tough to mess up.

1593
01:19:10,640 --> 01:19:12,799
Speaker 1: They will do all the basics like email and browsing.

1594
01:19:12,800 --> 01:19:14,879
Speaker 1: If they need something higher and than that, a MacBook

1595
01:19:14,960 --> 01:19:19,160
Speaker 1: error is really good because it's just a fantastic notebook

1596
01:19:19,160 --> 01:19:23,599
Speaker 1: that's fast and great networking. Replace your router with an

1597
01:19:23,640 --> 01:19:27,080
Speaker 1: Euro That way you can remote manage the setup. You

1598
01:19:27,160 --> 01:19:29,479
Speaker 1: can make sure everything's working. It's got a great app.

1599
01:19:29,520 --> 01:19:32,800
Speaker 1: I know, I can log into my dad's eurosystem from

1600
01:19:32,840 --> 01:19:35,920
Speaker 1: across the country and check on it, make sure everything's working,

1601
01:19:36,000 --> 01:19:39,800
Speaker 1: and help him with things. Account safety, so it's saying

1602
01:19:40,160 --> 01:19:44,080
Speaker 1: to create two accounts, one admin account and then one

1603
01:19:44,200 --> 01:19:47,720
Speaker 1: as a standard account to limit risk from malware. So

1604
01:19:47,800 --> 01:19:49,799
Speaker 1: on a computer, you know maybe don't give your parents

1605
01:19:49,800 --> 01:19:52,920
Speaker 1: that admin access, and that way they can you know

1606
01:19:53,720 --> 01:19:55,600
Speaker 1: if they download something that's gonna be malware, it's not

1607
01:19:55,640 --> 01:19:58,320
Speaker 1: going to ruin the whole computer. Add yourself as a

1608
01:19:58,360 --> 01:20:02,160
Speaker 1: recovery and legacy contact on Apple or Google for easy

1609
01:20:02,160 --> 01:20:06,040
Speaker 1: password resets and future access ad blockers. Install a free

1610
01:20:06,040 --> 01:20:09,599
Speaker 1: ad blocker like u block Origin, or you can get

1611
01:20:09,600 --> 01:20:14,160
Speaker 1: a premium option like one blocker for Safari. Use trusted reviews.

1612
01:20:14,479 --> 01:20:16,200
Speaker 1: So many people send me reviews, Hey, Rich, have you

1613
01:20:16,240 --> 01:20:18,680
Speaker 1: heard of this product? And literally the website is just

1614
01:20:18,760 --> 01:20:21,040
Speaker 1: advertising the product. It looks like a review, but it's

1615
01:20:21,080 --> 01:20:25,920
Speaker 1: a total fake review. So use vetted reviews like Consumer Reports, Wirecutter,

1616
01:20:26,040 --> 01:20:29,040
Speaker 1: or vetted. Make sure they know those websites they avoid

1617
01:20:29,080 --> 01:20:32,559
Speaker 1: fake reviews. Make them use a password manager. I try

1618
01:20:32,560 --> 01:20:34,679
Speaker 1: this with my family members. I know it is very tough,

1619
01:20:35,120 --> 01:20:37,880
Speaker 1: but use a password manager to help them secure at

1620
01:20:37,960 --> 01:20:41,479
Speaker 1: least their top twenty five accounts like their email and

1621
01:20:41,479 --> 01:20:44,320
Speaker 1: their Facebook and their Instagram. Just make sure those are

1622
01:20:44,360 --> 01:20:47,400
Speaker 1: secured with strong passwords and help them understand how to

1623
01:20:47,439 --> 01:20:51,519
Speaker 1: get those passwords or to use autofill clean up all

1624
01:20:51,600 --> 01:20:55,160
Speaker 1: the unused apps, duplicate files, all this stuff on their devices.

1625
01:20:55,200 --> 01:20:56,920
Speaker 1: Like you know, when I go home, I always do

1626
01:20:57,000 --> 01:20:59,120
Speaker 1: like a spring cleaning on my parents' devices, on their

1627
01:20:59,120 --> 01:21:02,280
Speaker 1: phones and on their computers. I do all the software updates,

1628
01:21:02,280 --> 01:21:04,000
Speaker 1: get rid of any apps they don't use, and ask

1629
01:21:04,040 --> 01:21:05,960
Speaker 1: them questions, Hey, do you use this app?

1630
01:21:06,040 --> 01:21:06,920
Speaker 2: Do you need this app?

1631
01:21:06,960 --> 01:21:09,360
Speaker 1: If not, get rid of it, boot it out the door,

1632
01:21:10,240 --> 01:21:13,000
Speaker 1: and then just make things simple for them. Clean My

1633
01:21:13,120 --> 01:21:16,000
Speaker 1: Mac is good for maintenance. I love that on the

1634
01:21:16,040 --> 01:21:21,400
Speaker 1: Mac delete unused accounts. I mentioned that website earlier. What

1635
01:21:21,439 --> 01:21:25,360
Speaker 1: was it called now? Oh gosh, delete delete deesk dot org.

1636
01:21:25,960 --> 01:21:27,840
Speaker 1: You can help them delete their old accounts and just

1637
01:21:27,880 --> 01:21:30,639
Speaker 1: you know, it's spring cleaning. It's just a a you'll

1638
01:21:30,720 --> 01:21:32,479
Speaker 1: feel better and I know they're gonna have a lot

1639
01:21:32,520 --> 01:21:35,800
Speaker 1: of questions. But the thing is help them understand the

1640
01:21:35,840 --> 01:21:40,040
Speaker 1: scams too. There's a great website, scam spotter dot org.

1641
01:21:40,400 --> 01:21:43,040
Speaker 1: Have them go to that website and learn the main

1642
01:21:43,160 --> 01:21:45,360
Speaker 1: thing about scams is that they're trying to rush you

1643
01:21:45,400 --> 01:21:47,840
Speaker 1: into doing something you don't really want to do, and

1644
01:21:47,880 --> 01:21:50,360
Speaker 1: that's how they take advantage of you. So teach them

1645
01:21:50,400 --> 01:21:53,160
Speaker 1: the signs of scams and as a bonus, have them

1646
01:21:53,200 --> 01:21:55,360
Speaker 1: sign up for my Instagram at rich on Tech because

1647
01:21:55,400 --> 01:21:58,439
Speaker 1: I always post the latest scams, share them with them

1648
01:21:58,800 --> 01:22:00,920
Speaker 1: and just let them know, like, here's what you're up against,

1649
01:22:00,920 --> 01:22:03,200
Speaker 1: here's what people are trying to do. Do not fall

1650
01:22:03,240 --> 01:22:06,439
Speaker 1: for Amazon Prime, email your stuff didn't go through. Don't

1651
01:22:06,439 --> 01:22:10,040
Speaker 1: fall for Apple reset your ID, don't fall for it.

1652
01:22:10,360 --> 01:22:14,800
Speaker 1: This is rich on Tech. Welcome back to rich on Tech.

1653
01:22:14,920 --> 01:22:18,680
Speaker 1: Rich Demiro here, look at my Facebook page, Facebook dot

1654
01:22:18,720 --> 01:22:22,120
Speaker 1: com slash rich on tech. Letitia says, I work from

1655
01:22:22,160 --> 01:22:24,439
Speaker 1: home two days a week and sometimes need to scan

1656
01:22:24,520 --> 01:22:27,480
Speaker 1: a document or two. Is there an app that you recommend?

1657
01:22:28,280 --> 01:22:30,200
Speaker 1: There are so many ways you can do this from

1658
01:22:30,280 --> 01:22:33,280
Speaker 1: your phone, so many ways. I think the app that

1659
01:22:33,360 --> 01:22:39,080
Speaker 1: works the best across everything is Adobe Scan. So Adobe,

1660
01:22:39,240 --> 01:22:42,280
Speaker 1: you know they make Acrobat, they are the leaders in PDF.

1661
01:22:42,720 --> 01:22:45,200
Speaker 1: But they have an app for both iPhone and Android

1662
01:22:45,280 --> 01:22:49,720
Speaker 1: that works really well. And basically I don't believe you

1663
01:22:49,760 --> 01:22:51,320
Speaker 1: have to pay for any aspect of it. They might

1664
01:22:51,360 --> 01:22:54,960
Speaker 1: try to upsell you, but the basic functionality a document

1665
01:22:55,000 --> 01:22:59,000
Speaker 1: scanner that creates a PDF is just built in. It's free,

1666
01:22:59,040 --> 01:23:02,559
Speaker 1: it's simple, it's and it's the one that I recommend

1667
01:23:02,640 --> 01:23:05,280
Speaker 1: because it just works. Now, there's a million ways you

1668
01:23:05,280 --> 01:23:07,120
Speaker 1: can do this if you don't want to download a

1669
01:23:07,160 --> 01:23:09,639
Speaker 1: new app, and you've got Android, you can just go

1670
01:23:09,680 --> 01:23:13,439
Speaker 1: on your Android and long press the Google Drive icon

1671
01:23:14,439 --> 01:23:16,559
Speaker 1: and you'll see an option that pops up called scan

1672
01:23:17,080 --> 01:23:19,920
Speaker 1: and you can tap that and that will scan on there.

1673
01:23:20,000 --> 01:23:22,800
Speaker 1: And then if you're on iPhone, you can scan from

1674
01:23:22,840 --> 01:23:26,840
Speaker 1: the files app, So open up the files app and

1675
01:23:27,120 --> 01:23:28,880
Speaker 1: if you go into there, hold on, let me get that,

1676
01:23:29,520 --> 01:23:32,720
Speaker 1: and then you just go upper right hand corner it

1677
01:23:32,720 --> 01:23:36,160
Speaker 1: says scan documents. You can scan documents that way, So

1678
01:23:36,360 --> 01:23:40,120
Speaker 1: three ways to scan documents. And there's a million other

1679
01:23:40,160 --> 01:23:43,600
Speaker 1: apps on iPhone and Android that will scan documents, like

1680
01:23:43,760 --> 01:23:47,120
Speaker 1: so many document scanner apps. But the Adobe Scan I

1681
01:23:47,200 --> 01:23:49,639
Speaker 1: like because it's just simple, comes from a brand name,

1682
01:23:49,840 --> 01:23:52,400
Speaker 1: and it just does what you need without a lot

1683
01:23:52,439 --> 01:23:55,240
Speaker 1: of fuss, and it's just what I use. Well, I

1684
01:23:55,320 --> 01:23:57,240
Speaker 1: use the Google Drive most of the time to scan.

1685
01:23:57,400 --> 01:24:01,960
Speaker 1: But thanks to the call thanks for the Facebook post.

1686
01:24:02,000 --> 01:24:05,639
Speaker 1: I guess let's see. True Caller is bringing real time

1687
01:24:05,680 --> 01:24:10,519
Speaker 1: caller ID to iOS. So this has been a big

1688
01:24:10,680 --> 01:24:14,639
Speaker 1: difference between Android and iPhone. Android has had caller ID

1689
01:24:14,720 --> 01:24:17,639
Speaker 1: since like day one, so when someone calls you on Android,

1690
01:24:17,760 --> 01:24:19,800
Speaker 1: typically your phone looks up the number and shows you

1691
01:24:19,800 --> 01:24:22,040
Speaker 1: who's calling. Now, I'm not saying the number, I'm saying

1692
01:24:22,040 --> 01:24:25,040
Speaker 1: like the business or the person's name. On iPhone, this

1693
01:24:25,120 --> 01:24:27,240
Speaker 1: was always trickier if the person was not in your

1694
01:24:27,280 --> 01:24:30,679
Speaker 1: address book, you couldn't really tell who they were. Now

1695
01:24:30,760 --> 01:24:35,320
Speaker 1: some businesses might pop up, but now True Caller. Apple

1696
01:24:35,360 --> 01:24:38,519
Speaker 1: added this feature in iOS eighteen, which I don't want

1697
01:24:38,520 --> 01:24:40,320
Speaker 1: to get into how Apple does things, but it was

1698
01:24:40,360 --> 01:24:44,320
Speaker 1: like very tricky for programs like an app to actually

1699
01:24:44,400 --> 01:24:46,400
Speaker 1: look up a phone number in real time and display

1700
01:24:46,400 --> 01:24:48,200
Speaker 1: it on your lock screen. But now Apple gave that

1701
01:24:48,280 --> 01:24:52,000
Speaker 1: ability to happen in iOS eighteen. Is called live Caller

1702
01:24:52,040 --> 01:24:55,280
Speaker 1: ID look Up feature, so True Caller took advantage of

1703
01:24:55,360 --> 01:24:58,599
Speaker 1: this immediately. The downside is you do have to pay

1704
01:24:58,640 --> 01:25:02,680
Speaker 1: for their subscription to get the so it is ten

1705
01:25:02,760 --> 01:25:04,719
Speaker 1: dollars a month or seventy five dollars a year.

1706
01:25:05,280 --> 01:25:06,880
Speaker 2: So maybe they give.

1707
01:25:06,760 --> 01:25:09,439
Speaker 1: You a free level of caller ID on the app,

1708
01:25:09,479 --> 01:25:12,160
Speaker 1: but I'm not sure, but if you want to, once

1709
01:25:12,200 --> 01:25:14,400
Speaker 1: you download the app, you go into your settings and

1710
01:25:14,760 --> 01:25:17,640
Speaker 1: go to a call blocking and identification to an a

1711
01:25:17,760 --> 01:25:19,720
Speaker 1: p LIT. I tried this the other day on the

1712
01:25:20,040 --> 01:25:21,960
Speaker 1: True Caller idea. I couldn't find the setting it didn't

1713
01:25:22,000 --> 01:25:25,160
Speaker 1: work on my phone, so maybe your results may vary.

1714
01:25:26,080 --> 01:25:27,839
Speaker 2: Let's see what else Sony.

1715
01:25:27,880 --> 01:25:30,240
Speaker 1: You probably heard the story that Blu ray is dead

1716
01:25:30,680 --> 01:25:34,519
Speaker 1: because Sony is exiting the Blu ray production business. But

1717
01:25:35,200 --> 01:25:38,040
Speaker 1: there's a little more to that story. Okay, Sony is

1718
01:25:38,080 --> 01:25:40,599
Speaker 1: no longer making recordable Blu rays.

1719
01:25:40,960 --> 01:25:41,080
Speaker 5: Now.

1720
01:25:41,080 --> 01:25:42,439
Speaker 1: I don't know about you, but I don't know the

1721
01:25:42,520 --> 01:25:44,880
Speaker 1: last time that you made your own Blu ray in

1722
01:25:44,920 --> 01:25:47,759
Speaker 1: your house. You probably haven't in a long time. Nobody

1723
01:25:47,760 --> 01:25:50,519
Speaker 1: has same, probably the same timeline that you made your

1724
01:25:50,600 --> 01:25:53,479
Speaker 1: last cassette tape in your house, or recorded your last

1725
01:25:53,560 --> 01:25:58,439
Speaker 1: VHS tape, or recorded your last VCR tape or DVD

1726
01:25:58,520 --> 01:26:02,200
Speaker 1: tape or DVD tape. It's my first day, folks, you know,

1727
01:26:02,280 --> 01:26:08,080
Speaker 1: give me a break. Hey, we did fix that woman's flashlight, right, Yeah,

1728
01:26:08,120 --> 01:26:10,400
Speaker 1: So Sony, Sony is.

1729
01:26:10,360 --> 01:26:14,679
Speaker 2: No longer doing the recordable Blu ray discs.

1730
01:26:14,960 --> 01:26:16,840
Speaker 1: You're still gonna be able to buy Blu rays at

1731
01:26:16,880 --> 01:26:20,439
Speaker 1: Target and Walmart Best Buy, as you might recall, got

1732
01:26:20,560 --> 01:26:23,160
Speaker 1: rid of their section of physical media a couple of

1733
01:26:23,200 --> 01:26:25,960
Speaker 1: years ago, or they're in the process of doing that,

1734
01:26:26,000 --> 01:26:29,280
Speaker 1: depending on the store. But yes, I mean, look at

1735
01:26:29,360 --> 01:26:32,840
Speaker 1: the bigger answer here is that physical media is going away.

1736
01:26:33,280 --> 01:26:33,840
Speaker 2: It just is.

1737
01:26:34,040 --> 01:26:37,360
Speaker 1: It's it's been on a death march forever and it

1738
01:26:37,520 --> 01:26:38,880
Speaker 1: just continues to be that way.

1739
01:26:39,360 --> 01:26:39,559
Speaker 2: Now.

1740
01:26:39,640 --> 01:26:42,080
Speaker 1: I know there's people that want to collect their physical movies,

1741
01:26:42,360 --> 01:26:45,160
Speaker 1: they want to have physical media. I'm not one of

1742
01:26:45,160 --> 01:26:49,680
Speaker 1: those people, So I understand the nostalgia around it. I

1743
01:26:49,880 --> 01:26:52,960
Speaker 1: totally get it. And I understand the ownership of having

1744
01:26:53,080 --> 01:26:57,240
Speaker 1: something that is yours. All these movies that you're buying

1745
01:26:57,280 --> 01:26:59,639
Speaker 1: on Amazon and on Apple and all, they're not really yours.

1746
01:26:59,720 --> 01:27:01,200
Speaker 1: They can take them away at any time, look in

1747
01:27:01,240 --> 01:27:04,559
Speaker 1: the terms of service. So I understand having something that's yours.

1748
01:27:04,600 --> 01:27:07,640
Speaker 1: I totally get that. But at the same time, you

1749
01:27:07,720 --> 01:27:10,439
Speaker 1: can't have a big business around this stuff when nobody's

1750
01:27:10,439 --> 01:27:15,680
Speaker 1: actually selling them or buying them. And then Tesla is

1751
01:27:15,800 --> 01:27:20,400
Speaker 1: refreshing the model. Why this is a major refresh first

1752
01:27:20,640 --> 01:27:23,240
Speaker 1: launched in China, now it's coming to the US in March.

1753
01:27:24,000 --> 01:27:28,160
Speaker 1: Big changes. Not to the range though, three and twenty miles.

1754
01:27:28,320 --> 01:27:30,080
Speaker 1: I really wish that they could get this thing to

1755
01:27:30,160 --> 01:27:33,080
Speaker 1: four hundred miles. That is the sweet spot for an

1756
01:27:33,120 --> 01:27:36,479
Speaker 1: Evy range is four hundred miles. But again, they did

1757
01:27:36,520 --> 01:27:39,120
Speaker 1: get a tiny range increase about two point eight percent.

1758
01:27:39,120 --> 01:27:39,840
Speaker 2: That's not that much.

1759
01:27:40,720 --> 01:27:44,479
Speaker 1: Upgraded suspension for a better ride, less vibration on rough roads,

1760
01:27:45,000 --> 01:27:49,960
Speaker 1: less road noise. The doors feel better, more premium when

1761
01:27:49,960 --> 01:27:55,320
Speaker 1: you close them. There's a brighter and more responsive touchscreen. Yes,

1762
01:27:55,880 --> 01:28:00,000
Speaker 1: they definitely need that. There's also a passenger rear passenger

1763
01:28:00,120 --> 01:28:04,040
Speaker 1: eight inch touchscreen. There's a better glass in all the windows,

1764
01:28:04,040 --> 01:28:08,400
Speaker 1: so it's gonna be quieter. Let's see. The Fronk has

1765
01:28:08,439 --> 01:28:10,439
Speaker 1: a drain hole. I don't know what that means. I

1766
01:28:10,439 --> 01:28:12,160
Speaker 1: guess you can put like ice in the front, like

1767
01:28:12,200 --> 01:28:13,080
Speaker 1: you can keep stuff.

1768
01:28:13,080 --> 01:28:15,640
Speaker 2: That's kind of cool. It's actually a smart idea. Have

1769
01:28:15,720 --> 01:28:17,920
Speaker 2: that on mind. Yeah, oh yeah, yeah.

1770
01:28:17,960 --> 01:28:20,599
Speaker 8: The Mustang Machy has that same feature.

1771
01:28:20,640 --> 01:28:21,759
Speaker 2: Have you ice down anything?

1772
01:28:21,880 --> 01:28:23,240
Speaker 8: I haven't yet, any reason too.

1773
01:28:23,640 --> 01:28:24,360
Speaker 2: I mean it's kind of fun.

1774
01:28:24,360 --> 01:28:24,640
Speaker 10: I get it.

1775
01:28:24,640 --> 01:28:26,080
Speaker 1: You got a tailgate you put the I I mean

1776
01:28:26,080 --> 01:28:30,360
Speaker 1: that's cool. So that's a fun feature. Three sixty five

1777
01:28:30,439 --> 01:28:33,040
Speaker 1: watt USBC chargers, which means you can charge like your

1778
01:28:33,080 --> 01:28:37,320
Speaker 1: laptop and things. They're much higher power than before front

1779
01:28:37,360 --> 01:28:39,040
Speaker 1: light bar. I know a lot of people it's kind

1780
01:28:39,040 --> 01:28:40,720
Speaker 1: of very similar to the cyber truck. I know, it's

1781
01:28:40,840 --> 01:28:45,360
Speaker 1: very Some people like that. Some people don't better cellular reception,

1782
01:28:45,560 --> 01:28:49,479
Speaker 1: better Wi Fi, and better phone recognition. All these little

1783
01:28:49,560 --> 01:28:52,120
Speaker 1: things that I have issue with on the Tesla. They

1784
01:28:52,120 --> 01:28:55,240
Speaker 1: have fixed delivery start twenty twenty five forty five to

1785
01:28:55,280 --> 01:28:57,840
Speaker 1: sixty thousand dollars for the new model. Why coming up,

1786
01:28:57,880 --> 01:29:02,519
Speaker 1: we're going to talk accessible tech right after this. Welcome

1787
01:29:02,560 --> 01:29:04,920
Speaker 1: back to rich on Tech. Rich Demiro here hanging out

1788
01:29:04,920 --> 01:29:08,679
Speaker 1: with you, Talking technology. The website for the show rich

1789
01:29:08,920 --> 01:29:12,120
Speaker 1: on Tech dot tv. There you can email me, sign

1790
01:29:12,200 --> 01:29:15,120
Speaker 1: up for the newsletter, find me on social media, subscribe

1791
01:29:15,120 --> 01:29:18,000
Speaker 1: to the podcast. Pretty much your one stop shop for

1792
01:29:18,400 --> 01:29:22,559
Speaker 1: all things related to this show. Vincent writes in, Hey, Rich,

1793
01:29:22,600 --> 01:29:24,120
Speaker 1: I hope all as well with you and your family.

1794
01:29:24,120 --> 01:29:27,040
Speaker 1: Can you recommend a good QR code scanner I can

1795
01:29:27,080 --> 01:29:32,200
Speaker 1: download on my Android phone? Thanks, Vinnie, Well, you don't

1796
01:29:32,240 --> 01:29:34,920
Speaker 1: really need to download an app. Most of the modern

1797
01:29:35,000 --> 01:29:39,280
Speaker 1: Android smartphones have the QR code scanning feature built into

1798
01:29:39,320 --> 01:29:42,040
Speaker 1: your phone's camera, So if it's not on, you can

1799
01:29:42,040 --> 01:29:45,920
Speaker 1: go into your phone settings and it should say QR

1800
01:29:46,000 --> 01:29:49,880
Speaker 1: code scanning and you can toggle that on. Or you

1801
01:29:49,920 --> 01:29:53,240
Speaker 1: can use Google Lens, which is also built into almost

1802
01:29:53,280 --> 01:29:56,559
Speaker 1: all of the Android phones. You can also use Circle

1803
01:29:56,600 --> 01:30:00,040
Speaker 1: the Search to scan QR codes. If you see on

1804
01:30:00,040 --> 01:30:02,559
Speaker 1: on your screen, you can just use circle to search

1805
01:30:02,600 --> 01:30:06,479
Speaker 1: and tap it. But if you must download a standalone app,

1806
01:30:06,520 --> 01:30:10,320
Speaker 1: you can download one called bar Code Scanner. And this

1807
01:30:10,400 --> 01:30:14,120
Speaker 1: is a bar code scanner. It's uh, let's see who's

1808
01:30:14,160 --> 01:30:16,360
Speaker 1: the Let me see who the person who makes it

1809
01:30:16,400 --> 01:30:18,000
Speaker 1: is so you can make sure you're getting the right one.

1810
01:30:20,680 --> 01:30:24,479
Speaker 1: At the rock a t h A R okay Ather

1811
01:30:24,640 --> 01:30:29,360
Speaker 1: Rock Scanner, QR Code and products. All right, let me

1812
01:30:29,360 --> 01:30:34,679
Speaker 1: bring up my guest, Paul amideis Lane is a radio

1813
01:30:34,760 --> 01:30:38,920
Speaker 1: host and accessibility consultant, and he's going to talk about

1814
01:30:38,920 --> 01:30:42,120
Speaker 1: how tech can empower folks with disabilities.

1815
01:30:42,880 --> 01:30:44,040
Speaker 2: Paul, welcome to the show.

1816
01:30:45,280 --> 01:30:47,679
Speaker 5: Rich, Thank you so much. How are you, my friend?

1817
01:30:47,880 --> 01:30:49,160
Speaker 2: I am doing fantastic.

1818
01:30:49,760 --> 01:30:52,840
Speaker 1: So we often run run into each other at the

1819
01:30:52,880 --> 01:30:56,760
Speaker 1: tech events far and wide. So how is the tech

1820
01:30:56,760 --> 01:30:58,599
Speaker 1: world going for you these days?

1821
01:30:59,000 --> 01:31:00,960
Speaker 5: You know what, Rich? Is amazing?

1822
01:31:01,280 --> 01:31:03,720
Speaker 13: I am optimistic at just some of the technologies out

1823
01:31:03,760 --> 01:31:07,440
Speaker 13: there that help ones like myself in the entire disabled community,

1824
01:31:07,560 --> 01:31:11,000
Speaker 13: just to enjoy all this amazing tech that's out there.

1825
01:31:11,280 --> 01:31:14,680
Speaker 1: Yeah, and that's I think a really another side of

1826
01:31:14,720 --> 01:31:18,240
Speaker 1: technology is that it is helping folks with different abilities

1827
01:31:19,000 --> 01:31:22,040
Speaker 1: to accomplish a lot of the same things that anyone can,

1828
01:31:22,120 --> 01:31:24,400
Speaker 1: and I think that that's what's really neat about what

1829
01:31:24,439 --> 01:31:27,200
Speaker 1: we've seen recently. Paul, can you share a little bit

1830
01:31:27,200 --> 01:31:29,920
Speaker 1: about your story, your personal story, like what happened to

1831
01:31:29,960 --> 01:31:31,439
Speaker 1: you and where you're at today?

1832
01:31:32,000 --> 01:31:32,600
Speaker 5: Absolutely?

1833
01:31:32,720 --> 01:31:35,240
Speaker 13: I rich Back in nineteen ninety three, I was involved

1834
01:31:35,240 --> 01:31:39,200
Speaker 13: in an automobile accident that left me a quadriplegic and

1835
01:31:39,240 --> 01:31:40,760
Speaker 13: a power wheelchair user.

1836
01:31:40,840 --> 01:31:43,559
Speaker 5: My C six and seven vertebrae was damaged.

1837
01:31:43,600 --> 01:31:46,320
Speaker 13: So what that means is I do have some hand movement,

1838
01:31:46,400 --> 01:31:49,480
Speaker 13: it's risk movement, but I don't have any finger movements.

1839
01:31:49,760 --> 01:31:52,200
Speaker 13: A lot of sensation is done is a numb like

1840
01:31:52,280 --> 01:31:53,320
Speaker 13: under my nipple line.

1841
01:31:53,360 --> 01:31:56,479
Speaker 5: So that's my disability. Wow.

1842
01:31:56,520 --> 01:31:59,600
Speaker 1: And so I mean, do you remember, I mean, I

1843
01:31:59,600 --> 01:32:01,360
Speaker 1: don't know how you were when this happened, but do

1844
01:32:01,360 --> 01:32:04,040
Speaker 1: you remember having full ability and now having this?

1845
01:32:04,600 --> 01:32:04,760
Speaker 7: Oh?

1846
01:32:04,840 --> 01:32:05,680
Speaker 5: Yeah, absolutely?

1847
01:32:06,000 --> 01:32:06,200
Speaker 10: You know.

1848
01:32:06,240 --> 01:32:10,599
Speaker 13: I remember being at vibrant youngster, playing basketball, being a musician,

1849
01:32:11,240 --> 01:32:14,920
Speaker 13: loving video games, and living an amazing life.

1850
01:32:15,000 --> 01:32:18,240
Speaker 5: And then when this happened, it was like a new normal, Like, Okay, I.

1851
01:32:18,200 --> 01:32:22,080
Speaker 13: Had to learn how to adapt to just what my

1852
01:32:22,800 --> 01:32:23,960
Speaker 13: abilities would be now.

1853
01:32:24,240 --> 01:32:26,559
Speaker 1: And what was that process like and has it gotten

1854
01:32:27,080 --> 01:32:30,360
Speaker 1: you know, you're talking what ninety three, almost thirty years now,

1855
01:32:30,400 --> 01:32:33,280
Speaker 1: so I mean, has technology has changed in that time.

1856
01:32:33,560 --> 01:32:35,559
Speaker 2: I'm guessing, oh it has.

1857
01:32:35,720 --> 01:32:35,880
Speaker 5: Rich.

1858
01:32:35,920 --> 01:32:37,840
Speaker 13: I remember when I when I first got injured, you know,

1859
01:32:37,920 --> 01:32:40,519
Speaker 13: just trying to turn on the TV. I wouldn't able

1860
01:32:40,520 --> 01:32:41,960
Speaker 13: to do it. I would have to have a family

1861
01:32:42,000 --> 01:32:44,160
Speaker 13: member do it for me. And then I would like

1862
01:32:44,439 --> 01:32:47,439
Speaker 13: take a remote and use like my lip I'm holding

1863
01:32:47,439 --> 01:32:49,639
Speaker 13: it in the palm of my hand just to turn

1864
01:32:50,520 --> 01:32:53,360
Speaker 13: the different stations and couldn't turn on lights, couldn't do

1865
01:32:53,439 --> 01:32:55,640
Speaker 13: any of those things. So I was just left at

1866
01:32:55,640 --> 01:32:57,680
Speaker 13: everyone's mercy to try to do things for me.

1867
01:32:57,760 --> 01:32:59,800
Speaker 5: So it was a really challenging time for me. And

1868
01:33:00,080 --> 01:33:05,240
Speaker 5: what about now, Ah, Now, Rich, I am unstoppable, man.

1869
01:33:05,280 --> 01:33:09,759
Speaker 13: I can use technology to control my environmentals. I can

1870
01:33:10,240 --> 01:33:13,679
Speaker 13: use it to open my back door. I can use

1871
01:33:13,720 --> 01:33:16,479
Speaker 13: it just to be as independent as possible now and

1872
01:33:16,640 --> 01:33:17,280
Speaker 13: it's amazing.

1873
01:33:17,800 --> 01:33:19,840
Speaker 1: And one thing to know about Paul, he is always

1874
01:33:19,840 --> 01:33:22,320
Speaker 1: smiling every tech event I see. And by the way,

1875
01:33:22,360 --> 01:33:24,600
Speaker 1: it's not like you know, you're in a wheelchair, but

1876
01:33:24,640 --> 01:33:27,679
Speaker 1: you're you're not limited like you. I've seen you all

1877
01:33:27,680 --> 01:33:31,080
Speaker 1: over the place, like in Vegas, here in La So

1878
01:33:31,120 --> 01:33:32,439
Speaker 1: I mean you definitely get around.

1879
01:33:33,360 --> 01:33:36,200
Speaker 13: Uh, you know I do. And uh it's funny. You

1880
01:33:36,240 --> 01:33:37,920
Speaker 13: know my family always joke around and be like you're

1881
01:33:37,920 --> 01:33:40,080
Speaker 13: too busy, stop being so busy. But I'm like, no,

1882
01:33:40,439 --> 01:33:42,000
Speaker 13: you know, I have to keep going, have to be

1883
01:33:42,880 --> 01:33:45,599
Speaker 13: going to different events and everything just to find out

1884
01:33:45,640 --> 01:33:47,120
Speaker 13: more about it. I can just live in life to

1885
01:33:47,200 --> 01:33:50,439
Speaker 13: the fullest, rich and meeting amazing people like you so.

1886
01:33:50,560 --> 01:33:55,599
Speaker 1: Well, thank you and yourself included too. What I guess,

1887
01:33:55,720 --> 01:33:57,120
Speaker 1: what are some of the brands or some of the

1888
01:33:57,120 --> 01:34:00,600
Speaker 1: things that you think people should be aware of, you know,

1889
01:34:00,680 --> 01:34:03,360
Speaker 1: looking into accessible technology.

1890
01:34:03,240 --> 01:34:06,879
Speaker 13: Well, let's let's take smartphones to uh to be precise,

1891
01:34:06,960 --> 01:34:11,280
Speaker 13: and I would say, instead of measuring on what smartphone

1892
01:34:11,360 --> 01:34:14,760
Speaker 13: is more accessible, look at the different accessibility features and

1893
01:34:14,800 --> 01:34:18,400
Speaker 13: the different smartphones like me, I have iPhone, also have androids,

1894
01:34:18,439 --> 01:34:22,599
Speaker 13: So I would say, like for the Android model, voice access,

1895
01:34:22,680 --> 01:34:25,400
Speaker 13: especially if you have limited mobility in your hands like

1896
01:34:25,520 --> 01:34:29,800
Speaker 13: I do. Voice access allows me to say things like

1897
01:34:29,920 --> 01:34:34,360
Speaker 13: open Gmail, scroll down, tap reply. I can do all

1898
01:34:34,400 --> 01:34:37,080
Speaker 13: types of things with my voice and even like with Siri,

1899
01:34:37,680 --> 01:34:40,840
Speaker 13: using that to open up different apps and helping me

1900
01:34:40,920 --> 01:34:42,679
Speaker 13: to do it. Now for once you're a vision impaired

1901
01:34:42,720 --> 01:34:46,200
Speaker 13: who has maybe some hearing hearing challenges, some of the

1902
01:34:46,240 --> 01:34:50,600
Speaker 13: features on there are amazing too, like live Transcribe, you

1903
01:34:50,680 --> 01:34:53,840
Speaker 13: have other type of sound notifications on Android allows you

1904
01:34:53,920 --> 01:34:58,400
Speaker 13: to if your coffee maker is a is completed, you'll

1905
01:34:58,400 --> 01:35:01,360
Speaker 13: get a notification on your phone that's done. So some

1906
01:35:01,439 --> 01:35:05,280
Speaker 13: of these features out there make it amazingly to be independent.

1907
01:35:05,520 --> 01:35:05,840
Speaker 2: Wow.

1908
01:35:06,040 --> 01:35:08,559
Speaker 1: And do you think that these companies have put more

1909
01:35:08,680 --> 01:35:12,919
Speaker 1: emphasis on these accessibility features over the past couple of years.

1910
01:35:13,439 --> 01:35:15,280
Speaker 5: Yes, yes, And it's been incredible.

1911
01:35:15,320 --> 01:35:19,000
Speaker 13: And even though I started my career in journalism, but

1912
01:35:19,720 --> 01:35:23,840
Speaker 13: now parlaying into being an accessibility consultant working with these

1913
01:35:23,840 --> 01:35:26,960
Speaker 13: different companies to make this a reality and seeing kind

1914
01:35:26,960 --> 01:35:29,439
Speaker 13: of the inner workings of it. Now, Rich, it's like

1915
01:35:29,479 --> 01:35:33,240
Speaker 13: they're really prioritizing this now because I think we finally

1916
01:35:33,240 --> 01:35:36,160
Speaker 13: got people to understand that all of us one day

1917
01:35:36,280 --> 01:35:39,720
Speaker 13: are going to age into some type of disability. So

1918
01:35:39,720 --> 01:35:42,879
Speaker 13: they're getting that now, Rich, So now they are creating

1919
01:35:43,200 --> 01:35:45,559
Speaker 13: and wanted to put these things out there so if

1920
01:35:45,600 --> 01:35:48,200
Speaker 13: something ever happens to them, are when they get a

1921
01:35:48,240 --> 01:35:50,000
Speaker 13: little older, they'll be able to use technology.

1922
01:35:50,080 --> 01:35:51,800
Speaker 1: Yeah, because even as we age, I mean, you're talking

1923
01:35:51,840 --> 01:35:54,519
Speaker 1: limited mobility, limited vision. I mean, these are all things

1924
01:35:54,560 --> 01:35:57,120
Speaker 1: that just happened to you know, able body people over

1925
01:35:57,160 --> 01:35:57,519
Speaker 1: the years.

1926
01:35:57,520 --> 01:36:00,639
Speaker 2: Anyway. Absolutely, So what about when it.

1927
01:36:00,560 --> 01:36:02,360
Speaker 1: Comes to like video games any kind of Like I

1928
01:36:02,439 --> 01:36:06,120
Speaker 1: was at the the there was like a season accessibility

1929
01:36:06,120 --> 01:36:08,520
Speaker 1: conference and they had a whole bunch of like PlayStation

1930
01:36:08,720 --> 01:36:11,160
Speaker 1: had like video game controllers that were very accessible. I've

1931
01:36:11,160 --> 01:36:13,960
Speaker 1: been to Microsoft where they have a whole line of

1932
01:36:14,000 --> 01:36:16,320
Speaker 1: accessories that are very customizable.

1933
01:36:17,280 --> 01:36:20,400
Speaker 5: Yeah, I am partial to PlayStation. I'll tell you. I'll

1934
01:36:20,439 --> 01:36:21,000
Speaker 5: let you know why.

1935
01:36:21,200 --> 01:36:23,600
Speaker 13: Rich, I've had the privilege of working on some of

1936
01:36:23,600 --> 01:36:26,880
Speaker 13: their top Triple A games, putting accessibility features and working

1937
01:36:26,880 --> 01:36:30,240
Speaker 13: with their development teams, and just some of the features

1938
01:36:30,240 --> 01:36:32,240
Speaker 13: that they have in there now will allow you to

1939
01:36:33,160 --> 01:36:35,880
Speaker 13: make it so that you can don't have to have

1940
01:36:36,040 --> 01:36:40,360
Speaker 13: these complex button pushes or if your vision impaired, have

1941
01:36:40,439 --> 01:36:44,040
Speaker 13: an audio description, having all these certain things that make

1942
01:36:44,080 --> 01:36:47,400
Speaker 13: gaming more accessible. And working on the access controller with

1943
01:36:47,479 --> 01:36:50,400
Speaker 13: PlayStation that was like my Crown Jewel, being able to

1944
01:36:50,960 --> 01:36:53,960
Speaker 13: help them to carve out how they can have this

1945
01:36:54,040 --> 01:36:57,599
Speaker 13: controller where it's customizable, you can have different profiles in there.

1946
01:36:57,800 --> 01:37:00,160
Speaker 13: And before that, Rich, when I used to game man,

1947
01:37:00,280 --> 01:37:02,200
Speaker 13: I used to put the controller in the palm of

1948
01:37:02,240 --> 01:37:05,600
Speaker 13: my hand and use my chin, use my lip to

1949
01:37:05,720 --> 01:37:09,120
Speaker 13: manipulate the controller. But now single what's out there? I mean,

1950
01:37:09,400 --> 01:37:11,839
Speaker 13: the sky is the limit. Rich's coming down the pipe

1951
01:37:11,880 --> 01:37:13,920
Speaker 13: this year is gonna be mind blowing.

1952
01:37:14,160 --> 01:37:15,639
Speaker 2: Oh that's amazing. That's good to hear.

1953
01:37:15,920 --> 01:37:18,160
Speaker 1: What about all these voice assistants and AI, like, I

1954
01:37:18,200 --> 01:37:21,280
Speaker 1: feel like that's probably like CHATCHYBT and all that.

1955
01:37:21,439 --> 01:37:22,720
Speaker 2: Are you able to use that or what?

1956
01:37:23,360 --> 01:37:24,160
Speaker 5: Oh? Yeah, Rich?

1957
01:37:24,200 --> 01:37:27,439
Speaker 13: And you know, like when we're preparing to do certain things,

1958
01:37:27,479 --> 01:37:31,760
Speaker 13: you know, I'm having like my own virtual personal assistant

1959
01:37:31,920 --> 01:37:35,080
Speaker 13: has just been been been a game changer for me.

1960
01:37:35,240 --> 01:37:37,280
Speaker 13: You know, I can it can help me out to

1961
01:37:37,560 --> 01:37:40,519
Speaker 13: edit some copy that I'm working on. It can it

1962
01:37:40,560 --> 01:37:44,360
Speaker 13: can act as giving me reminders out there, being able

1963
01:37:44,400 --> 01:37:47,360
Speaker 13: to put something together like an email.

1964
01:37:47,520 --> 01:37:50,320
Speaker 5: It makes me sound like like you're Rich, Like I'm like, I'm.

1965
01:37:50,200 --> 01:37:52,320
Speaker 2: Intelligent way you are intelligent.

1966
01:37:53,400 --> 01:37:55,400
Speaker 13: But you know, it really just helps me out to

1967
01:37:56,000 --> 01:37:58,240
Speaker 13: be able to be more independent, not having to rely

1968
01:37:58,360 --> 01:38:00,639
Speaker 13: on family members and help me do certain things.

1969
01:38:00,640 --> 01:38:02,320
Speaker 5: But but that that's been a game change.

1970
01:38:02,439 --> 01:38:05,000
Speaker 13: And even like smart home devices too, I mean, Rich,

1971
01:38:05,080 --> 01:38:07,920
Speaker 13: that is just I tell you, it's wild.

1972
01:38:08,240 --> 01:38:10,200
Speaker 2: Yeah, like all the just the things that you can

1973
01:38:10,240 --> 01:38:13,320
Speaker 2: program in to do and use your voice to command

1974
01:38:13,320 --> 01:38:14,040
Speaker 2: those things.

1975
01:38:14,520 --> 01:38:15,360
Speaker 5: Yeah, it's amazing.

1976
01:38:15,520 --> 01:38:17,680
Speaker 13: And Rich I see, yes, I know you've probably got

1977
01:38:17,760 --> 01:38:21,200
Speaker 13: you got a chance to see to see what Samsung's BOLLI. Yeah,

1978
01:38:21,439 --> 01:38:23,800
Speaker 13: and that right there. I was like, I can't wait

1979
01:38:23,840 --> 01:38:25,160
Speaker 13: to get that in my house, to be able to

1980
01:38:25,240 --> 01:38:29,679
Speaker 13: use that kind of smart artificial intelligence, to be able

1981
01:38:29,720 --> 01:38:32,880
Speaker 13: to take Alexa and Google to the next level.

1982
01:38:32,880 --> 01:38:33,840
Speaker 5: We're doing certain things.

1983
01:38:34,040 --> 01:38:34,280
Speaker 2: Yeah.

1984
01:38:34,320 --> 01:38:37,320
Speaker 1: So Bali, if you don't know, is this little robot

1985
01:38:37,400 --> 01:38:39,840
Speaker 1: that sort of rolls around on the floor, but it

1986
01:38:39,880 --> 01:38:43,040
Speaker 1: can control your smart home devices. It's all voice activated,

1987
01:38:43,439 --> 01:38:45,519
Speaker 1: and it can also has a projector built in, so

1988
01:38:45,520 --> 01:38:47,720
Speaker 1: almost like R two D two style, where it's like

1989
01:38:48,040 --> 01:38:50,680
Speaker 1: it can project a movie on the wall or a

1990
01:38:50,720 --> 01:38:51,920
Speaker 1: website whatever you need.

1991
01:38:52,320 --> 01:38:53,160
Speaker 2: It can read stuff too.

1992
01:38:53,160 --> 01:38:54,720
Speaker 1: It's got cameras, like if you hold a bottle of

1993
01:38:54,720 --> 01:38:56,599
Speaker 1: wine in front of it, it'll tell you like all

1994
01:38:56,640 --> 01:38:58,439
Speaker 1: about the wine or what it pairs with and all

1995
01:38:58,439 --> 01:38:59,200
Speaker 1: that kind of stuff.

1996
01:38:59,720 --> 01:39:01,720
Speaker 13: Yeah, And you know, Rich, that caught my attention because

1997
01:39:01,760 --> 01:39:04,360
Speaker 13: I'm like, when I next have my Rabbi, I won't

1998
01:39:04,400 --> 01:39:07,960
Speaker 13: bother to let me know either. Boom Farms or Thunderbird,

1999
01:39:08,040 --> 01:39:09,360
Speaker 13: whichever goes with it, right.

2000
01:39:10,560 --> 01:39:11,120
Speaker 2: I love it?

2001
01:39:11,880 --> 01:39:14,000
Speaker 1: Hey, So for you, you know, I know that this

2002
01:39:14,080 --> 01:39:16,280
Speaker 1: has been a big change for you in your life.

2003
01:39:17,040 --> 01:39:19,439
Speaker 1: What do you think people need to know about people

2004
01:39:19,600 --> 01:39:22,960
Speaker 1: like yourself? When you know you're a bit different and

2005
01:39:23,080 --> 01:39:26,439
Speaker 1: you know people see that and sometimes people are scared

2006
01:39:26,920 --> 01:39:29,400
Speaker 1: or they you know, their standoffish.

2007
01:39:29,520 --> 01:39:31,200
Speaker 2: What do you what's your message to people?

2008
01:39:32,240 --> 01:39:34,800
Speaker 5: You know, I'm like, just treat us like like like

2009
01:39:34,880 --> 01:39:36,080
Speaker 5: regular folks. You know what I mean.

2010
01:39:36,120 --> 01:39:39,920
Speaker 13: We we laugh, we cry, we hug, we love, you know,

2011
01:39:40,200 --> 01:39:42,880
Speaker 13: all the differences. We use a sense of and adaptive technologies.

2012
01:39:42,880 --> 01:39:44,240
Speaker 13: You know, I'm a I'm an open book.

2013
01:39:44,520 --> 01:39:44,760
Speaker 5: You know.

2014
01:39:44,800 --> 01:39:47,160
Speaker 13: When someone comes to me and asks me, hey, do

2015
01:39:47,200 --> 01:39:49,360
Speaker 13: you mind telling me what happened to you?

2016
01:39:49,520 --> 01:39:50,479
Speaker 5: I don't mind at all.

2017
01:39:50,520 --> 01:39:53,400
Speaker 13: You know, just come and talk and ask us if

2018
01:39:53,400 --> 01:39:56,400
Speaker 13: we need any assistance. You know, you know, we we

2019
01:39:56,439 --> 01:39:59,320
Speaker 13: love it and interact. We love to be sociable, you know,

2020
01:39:59,479 --> 01:40:02,680
Speaker 13: just don't fear us. You know, just let's get a

2021
01:40:02,720 --> 01:40:03,519
Speaker 13: chance to know each other.

2022
01:40:03,520 --> 01:40:07,559
Speaker 1: Approaches absolutely great advice, Paul. What's the best way for

2023
01:40:07,640 --> 01:40:09,479
Speaker 1: folks to keep up with you?

2024
01:40:10,080 --> 01:40:13,240
Speaker 13: Well, they can always reach out to me. Paulamadeas Lane

2025
01:40:13,320 --> 01:40:15,920
Speaker 13: dot com. That's my website and even on all social

2026
01:40:15,960 --> 01:40:21,080
Speaker 13: media platforms, Paul Amadea's Lane even LinkedIn because I am

2027
01:40:21,200 --> 01:40:24,400
Speaker 13: a not a businessman, but a businessman, so you can

2028
01:40:24,439 --> 01:40:26,320
Speaker 13: reach me on LinkedIn to it.

2029
01:40:26,439 --> 01:40:28,400
Speaker 1: Paul Almadea's Lane all right, and I'll link it up

2030
01:40:28,439 --> 01:40:31,519
Speaker 1: on the website. Paulamedeis Lane dot com. Go to rich

2031
01:40:31,600 --> 01:40:35,000
Speaker 1: on Tech dot TV. Paul, what a pleasure speaking with

2032
01:40:35,040 --> 01:40:35,639
Speaker 1: you this morning.

2033
01:40:36,120 --> 01:40:37,040
Speaker 5: Same here, Rich Rich.

2034
01:40:37,040 --> 01:40:38,920
Speaker 13: Thank you so much for the honor for me to

2035
01:40:38,960 --> 01:40:40,240
Speaker 13: be able to come on the show and talk with you.

2036
01:40:40,360 --> 01:40:40,759
Speaker 5: My friends.

2037
01:40:40,840 --> 01:40:43,519
Speaker 1: Same here, same here, more rich on Tech coming your way,

2038
01:40:43,520 --> 01:40:49,080
Speaker 1: plus the feedback right after this. Welcome back to rich

2039
01:40:49,160 --> 01:40:52,680
Speaker 1: on Tech. Rich Demiro here hanging out with you, just

2040
01:40:53,520 --> 01:40:58,000
Speaker 1: processing the last conversation. What an incredible interview, what incredible story,

2041
01:40:58,120 --> 01:41:01,599
Speaker 1: what incredible person. And it just goes to show that,

2042
01:41:01,720 --> 01:41:05,479
Speaker 1: you know, just because people are different, are different from

2043
01:41:05,560 --> 01:41:08,320
Speaker 1: us or different from what you're used to, it's just

2044
01:41:09,120 --> 01:41:10,840
Speaker 1: got to talk to them and you got to like

2045
01:41:11,000 --> 01:41:14,040
Speaker 1: get to know them and understand where they're coming from.

2046
01:41:14,680 --> 01:41:17,240
Speaker 1: And it's just you know, I've seen Paul for so

2047
01:41:17,320 --> 01:41:19,800
Speaker 1: many years and I wasn't really aware of what his

2048
01:41:20,160 --> 01:41:22,639
Speaker 1: original story was, and he was so happy to share

2049
01:41:22,680 --> 01:41:25,120
Speaker 1: it and so happy to be a wealth of information

2050
01:41:25,360 --> 01:41:27,720
Speaker 1: for the you know, accessible community. I mean, it's just

2051
01:41:27,880 --> 01:41:31,479
Speaker 1: really really amazing. So thank you Paul for doing that.

2052
01:41:31,600 --> 01:41:34,519
Speaker 1: Appreciate it. And actually this goes to a bigger kind

2053
01:41:34,560 --> 01:41:37,240
Speaker 1: of topic I had. So I was at the Samsung

2054
01:41:37,280 --> 01:41:39,799
Speaker 1: event this week. I was there for about four days,

2055
01:41:40,439 --> 01:41:43,559
Speaker 1: and Samsung, full disclosure, they did bring me up there,

2056
01:41:43,640 --> 01:41:46,320
Speaker 1: as they did with a lot of people, and so

2057
01:41:46,560 --> 01:41:48,840
Speaker 1: you know, it doesn't influence what I think of the

2058
01:41:48,840 --> 01:41:53,200
Speaker 1: products or anything like that. But part of the benefit

2059
01:41:53,320 --> 01:41:56,960
Speaker 1: of being at these events is the people. And I

2060
01:41:57,040 --> 01:42:00,040
Speaker 1: spent four days with the all the tech reviewers. I

2061
01:42:00,040 --> 01:42:02,760
Speaker 1: mean I'm talking every major tech reviewer you've seen on

2062
01:42:02,800 --> 01:42:07,639
Speaker 1: YouTube or on TV or the internet or whatever was there.

2063
01:42:08,200 --> 01:42:10,240
Speaker 1: And you get to hang out with them, and you

2064
01:42:10,240 --> 01:42:12,400
Speaker 1: get to go to the events and then afterwards you

2065
01:42:12,439 --> 01:42:17,240
Speaker 1: go to parties, and that is really an incredible thing

2066
01:42:17,760 --> 01:42:20,519
Speaker 1: in any business, not just mine, but like the people,

2067
01:42:20,960 --> 01:42:24,360
Speaker 1: that is what it all comes down to. So the

2068
01:42:24,800 --> 01:42:29,759
Speaker 1: relationships and understanding and exchanging information, you know, just asking

2069
01:42:29,800 --> 01:42:32,360
Speaker 1: everyone how they do their job, and you know, just

2070
01:42:32,760 --> 01:42:35,400
Speaker 1: it's really incredible. So Anyway, the more people that you

2071
01:42:35,479 --> 01:42:38,040
Speaker 1: kind of talk to, the more that you interact with them,

2072
01:42:38,160 --> 01:42:40,679
Speaker 1: it just really makes such a difference in your life

2073
01:42:41,120 --> 01:42:42,360
Speaker 1: that I highly recommend it.

2074
01:42:42,439 --> 01:42:44,440
Speaker 2: So don't just stay home and play video.

2075
01:42:44,200 --> 01:42:47,040
Speaker 1: Games, I guess, don't just like stay home and watch

2076
01:42:47,120 --> 01:42:49,479
Speaker 1: Netflix all day. Like get out and like even for me,

2077
01:42:49,560 --> 01:42:51,280
Speaker 1: it takes me out of my comfort zone. Like we

2078
01:42:51,400 --> 01:42:54,040
Speaker 1: go to these events and you know, I can handle

2079
01:42:54,080 --> 01:42:57,240
Speaker 1: this stuff, like the Samsung presentation and that, but like

2080
01:42:57,600 --> 01:42:59,719
Speaker 1: you know, going to like cocktail parties, going to parties,

2081
01:42:59,720 --> 01:43:01,640
Speaker 1: going to events, like you got to put yourself out

2082
01:43:01,680 --> 01:43:03,960
Speaker 1: there a little bit, right You're you know, you may

2083
01:43:04,000 --> 01:43:06,080
Speaker 1: not have a wingman or someone you can hang out

2084
01:43:06,120 --> 01:43:08,600
Speaker 1: with all the time, or someone that's close to you,

2085
01:43:08,640 --> 01:43:10,080
Speaker 1: and so you got to like go in and just

2086
01:43:10,160 --> 01:43:12,200
Speaker 1: you know, say hi to people and talk to them.

2087
01:43:12,240 --> 01:43:14,680
Speaker 1: So it's it takes a lot to put yourself out

2088
01:43:14,680 --> 01:43:17,960
Speaker 1: there in those in that respect. All right, Let's see

2089
01:43:17,960 --> 01:43:19,240
Speaker 1: if there's any other news that I want to get

2090
01:43:19,280 --> 01:43:25,400
Speaker 1: to before I get to the feedback here circle to Search.

2091
01:43:25,439 --> 01:43:28,240
Speaker 1: I know I mentioned it earlier, but it is getting smarter.

2092
01:43:28,800 --> 01:43:31,000
Speaker 1: I think I mentioned it can now instantly recognize the

2093
01:43:31,040 --> 01:43:33,639
Speaker 1: phone numbers, the email addresses and URLs on your screen.

2094
01:43:33,720 --> 01:43:37,439
Speaker 1: So that's pretty cool. I'm gonna link up a cool

2095
01:43:37,439 --> 01:43:42,559
Speaker 1: blog post from the popcar Bear blog about free software gems.

2096
01:43:42,600 --> 01:43:46,400
Speaker 1: This was posted by my pal Jared Newman from advisorator

2097
01:43:46,439 --> 01:43:48,400
Speaker 1: dot com. If you're not signed up for his newsletter,

2098
01:43:49,120 --> 01:43:52,840
Speaker 1: his is really good, but he posted this link. It's

2099
01:43:52,840 --> 01:43:54,559
Speaker 1: got all these different little apps that can really help,

2100
01:43:54,560 --> 01:43:56,559
Speaker 1: like local send, which is kind of like an air

2101
01:43:56,640 --> 01:44:00,240
Speaker 1: drop but for everything, send, which is like a drop

2102
01:44:00,280 --> 01:44:02,320
Speaker 1: Box but for like, you know, just sharing a temporary

2103
01:44:02,360 --> 01:44:05,879
Speaker 1: link to a file. Joplin open source note taking software,

2104
01:44:06,000 --> 01:44:09,679
Speaker 1: audio Mass Have you heard of that one? Bobo audio Mass,

2105
01:44:10,120 --> 01:44:13,439
Speaker 1: a web based audio editor quick things like splitting tracks,

2106
01:44:13,439 --> 01:44:19,679
Speaker 1: removing silence, applying filters audio Mass, Yeah, Calces calculator app.

2107
01:44:20,680 --> 01:44:25,479
Speaker 1: Let's see Chris Titus win util Windows customization tool for

2108
01:44:25,880 --> 01:44:30,040
Speaker 1: disabling bloatwear and optimizing the OS. So anyway, I'll put

2109
01:44:30,040 --> 01:44:32,000
Speaker 1: that on the link and the website as well. Rich

2110
01:44:32,040 --> 01:44:34,160
Speaker 1: on tech dot tv, all right, let's open up this feedback.

2111
01:44:34,280 --> 01:44:38,880
Speaker 1: See what you had to say this week. Efrin from

2112
01:44:39,080 --> 01:44:41,120
Speaker 1: Oxnard writes in, Hey, Rich, I was listening to your

2113
01:44:41,120 --> 01:44:44,439
Speaker 1: podcast from January eighteenth, when Stanley asked about recording shows

2114
01:44:44,479 --> 01:44:48,240
Speaker 1: with Spectrum. You suggested getting the Zuomo Box for his

2115
01:44:48,320 --> 01:44:51,000
Speaker 1: main TV, but wanted to share that Spectrum already offers

2116
01:44:51,040 --> 01:44:54,040
Speaker 1: digital recording for a fee. You can access your recorded

2117
01:44:54,080 --> 01:44:56,840
Speaker 1: programs via their app on any device. Since he uses

2118
01:44:56,920 --> 01:44:58,640
Speaker 1: Roku that's all he needs, it could save him the

2119
01:44:58,680 --> 01:45:01,280
Speaker 1: cost of renting the Zuomo de Thank you for your

2120
01:45:01,320 --> 01:45:03,639
Speaker 1: great advice. I love listening to your podcast and watching

2121
01:45:03,720 --> 01:45:06,639
Speaker 1: you on TV. Keep up the great work and say

2122
01:45:06,760 --> 01:45:11,920
Speaker 1: hi to Bobo what up? I love it? Thank you, Efran.

2123
01:45:12,280 --> 01:45:15,439
Speaker 1: I think that our caller, if I remember, was saying

2124
01:45:15,439 --> 01:45:17,960
Speaker 1: that he had two TVs. One he wanted the Box

2125
01:45:18,040 --> 01:45:20,960
Speaker 1: four and one he wanted the Roku app with the

2126
01:45:21,000 --> 01:45:23,320
Speaker 1: Spectrum so or the Roku Box with Spectrum.

2127
01:45:23,360 --> 01:45:23,880
Speaker 2: So good.

2128
01:45:23,960 --> 01:45:27,880
Speaker 1: Good stuff there. Matt from Queen Creek, Arizona, rights in rich.

2129
01:45:27,920 --> 01:45:30,120
Speaker 1: I recently discovered your podcast and love it. A few

2130
01:45:30,120 --> 01:45:33,559
Speaker 1: weeks ago you discussed photo backup for phones, but I

2131
01:45:33,560 --> 01:45:36,559
Speaker 1: didn't hear Microsoft three sixty five mentioned it includes one drive,

2132
01:45:36,600 --> 01:45:38,680
Speaker 1: which I use for about seventy dollars a year. It

2133
01:45:38,720 --> 01:45:41,800
Speaker 1: works great on my Samsung phone. Thanks yes, Matt, and

2134
01:45:41,800 --> 01:45:43,240
Speaker 1: now you have to deal with that price increase. We

2135
01:45:43,280 --> 01:45:45,600
Speaker 1: talked about, so change to that classic plan if you

2136
01:45:45,640 --> 01:45:48,559
Speaker 1: want to pay more. Thanks for listening to the podcast.

2137
01:45:48,560 --> 01:45:51,160
Speaker 1: Amanda from Westlake Village rights in My family loves your

2138
01:45:51,200 --> 01:45:54,560
Speaker 1: tech reports on TV and in the car on KFI.

2139
01:45:54,600 --> 01:45:57,280
Speaker 2: Thank you well, thank you, Amanda. That means a lot

2140
01:45:57,320 --> 01:45:57,519
Speaker 2: to me.

2141
01:45:58,520 --> 01:46:03,439
Speaker 1: Alvin from Tewksbury, Massachusetts writes in your radio show has

2142
01:46:03,479 --> 01:46:05,559
Speaker 1: taught me, at seventy five, quite a lot about the

2143
01:46:05,600 --> 01:46:07,519
Speaker 1: technology available in everyday life.

2144
01:46:07,560 --> 01:46:11,360
Speaker 2: Thanks for that, well, thank you, Alvin. Let's see here.

2145
01:46:12,760 --> 01:46:16,000
Speaker 1: Ruth from San Pedro writes in your answer to the

2146
01:46:16,000 --> 01:46:19,519
Speaker 1: caller's question today on the iPad storage saved me. I

2147
01:46:19,520 --> 01:46:21,760
Speaker 1: had called Apple support too. No one can help me,

2148
01:46:21,800 --> 01:46:24,320
Speaker 1: but you. Thank you, thank you, thank you three thank

2149
01:46:24,320 --> 01:46:31,080
Speaker 1: yous in that one. I'm telling you, the feeling I

2150
01:46:31,120 --> 01:46:33,160
Speaker 1: get from this show and we actually help people is

2151
01:46:33,200 --> 01:46:37,240
Speaker 1: really nice, I will say. Lynn writes in hey, a

2152
01:46:37,280 --> 01:46:40,000
Speaker 1: warning about scams when a scam. When a scam hits

2153
01:46:40,000 --> 01:46:42,040
Speaker 1: your computer screen, it might not let you turn off

2154
01:46:42,040 --> 01:46:45,040
Speaker 1: your computer normally if you're not using battery power. Just

2155
01:46:45,120 --> 01:46:48,200
Speaker 1: unplug the machine either at its back or the electrical receptacle.

2156
01:46:48,439 --> 01:46:50,719
Speaker 1: Wait ten seconds, plug it in, and the scam is gone.

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01:46:50,760 --> 01:46:53,320
Speaker 1: I speak from experience. If you're on laptop power first,

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01:46:53,320 --> 01:46:56,519
Speaker 1: I don't know, but i'd shut the lid fast cheers. Yes,

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01:46:56,640 --> 01:46:59,200
Speaker 1: when you get those things that take over your screen,

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01:46:59,600 --> 01:47:01,960
Speaker 1: do whatever you can to get out of there. You

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01:47:02,040 --> 01:47:04,360
Speaker 1: might have to just restart your computer, unplug it if

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01:47:04,360 --> 01:47:06,360
Speaker 1: you have to, unplug it from the internet. If you

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01:47:06,400 --> 01:47:08,360
Speaker 1: have to, that's going to do it. Links to everything

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01:47:08,360 --> 01:47:10,519
Speaker 1: on the website rich on tech dot tv. I'm on

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01:47:10,560 --> 01:47:13,800
Speaker 1: social media at rich on Tech. Next week Philip Swan,

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01:47:13,880 --> 01:47:17,040
Speaker 1: the TV answer man, we'll talk about the Super Bowl coverage.

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01:47:17,040 --> 01:47:19,679
Speaker 1: Thanks so much for listening. I'm rich Demiro. I'll talk

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Speaker 1: to you real soon.