WEBVTT - Apple's Antitrust Woes & How DoNotPay Uses AI to Help Consumers Fight Back 0:00:00.480 --> 0:00:05.039 The United States says Apple is an illegal monopoly. Hackers 0:00:05.120 --> 0:00:08.080 figure out a way to unlock millions of hotel rooms, 0:00:08.720 --> 0:00:13.280 the retro tech that's making a comeback, Plus your tech 0:00:13.360 --> 0:00:16.640 questions answered. What's going on on rich Demiro and This 0:00:16.880 --> 0:00:20.400 is rich on Tech broadcasting live from Los Angeles, coast 0:00:20.480 --> 0:00:23.200 to coast. This is the show where I talk about 0:00:23.200 --> 0:00:25.000 the tech stuff I think you should know about. It's 0:00:25.040 --> 0:00:28.200 also the place where I answer your questions about technology. 0:00:28.680 --> 0:00:32.080 I believe that tech should be interesting, useful, and fun. 0:00:32.360 --> 0:00:35.320 Let's open up those phone lines at triple eight rich 0:00:35.440 --> 0:00:38.440 one oh one. That's eight eight eight seven four to 0:00:38.520 --> 0:00:42.400 two four one zero one. Give me a call if 0:00:42.440 --> 0:00:46.520 you have a question about technology. Email is also open. 0:00:47.080 --> 0:00:51.360 Just go to richon Tech dot tv and hit the 0:00:51.440 --> 0:00:55.240 email icon. This week, I'll take you to the CSUN 0:00:55.360 --> 0:00:59.440 Assistive Technology Conference to learn about the latest assistive technologies 0:00:59.680 --> 0:01:02.920 for the disability community. Plus, I'll talk to Jason Rhodes, 0:01:03.000 --> 0:01:07.560 a senior research scientist at NASA's Jet Propulsion Laboratory. He's 0:01:07.600 --> 0:01:09.319 going to tell you everything you need to know about 0:01:09.360 --> 0:01:14.559 the total solar eclipse happening on April eighth, and later 0:01:14.640 --> 0:01:17.479 Joshua Browder, CEO of Do Not Pay, will join us. 0:01:17.880 --> 0:01:20.080 He'll tell us about the products they build to save 0:01:20.120 --> 0:01:27.240 people time and money. This was a very interesting week 0:01:27.400 --> 0:01:31.320 in the tech world. Apple is being sued by the 0:01:31.440 --> 0:01:36.240 US Department of Justice Anti Trust Division along with attorney's 0:01:36.319 --> 0:01:39.720 general from several states. If so is all filed in 0:01:39.760 --> 0:01:42.760 my home state of New Jersey. They're accusing Apple of 0:01:42.880 --> 0:01:47.480 monopolizing the US markets for smartphones in violation of Section 0:01:47.600 --> 0:01:51.240 two of the Sherman Act. They say that Apple has 0:01:51.360 --> 0:01:54.840 used its control over its iOS app distribution and also 0:01:54.920 --> 0:01:58.960 APIs that it runs on its iPhone to suppress technologies 0:01:58.960 --> 0:02:03.040 that threatn the iPhone monopoly. They focus on five key 0:02:03.120 --> 0:02:09.880 areas super apps, cloud gaming, cross messaging platforms, cross platform messaging, 0:02:10.040 --> 0:02:14.880 smart watches, and digital wallets. They say by impeding these innovations, 0:02:14.919 --> 0:02:18.880 Apple allegedly makes its own products worse and even sacrifice 0:02:18.960 --> 0:02:23.880 profits to maintain its monopoly and its ability to extract 0:02:23.919 --> 0:02:27.600 fees from developers. They say this has reduced consumer choice, 0:02:27.600 --> 0:02:31.600 it's raised prices, decreased quality, and stifled innovation in the 0:02:31.639 --> 0:02:34.880 smartphone industry here in the United States. When I started 0:02:34.919 --> 0:02:38.440 covering smartphones, there were many many brands now we are 0:02:38.480 --> 0:02:44.560 down to just about three Apple, Samsung, and Google. So 0:02:44.680 --> 0:02:47.720 let's break some of this down because there's a lot here. 0:02:47.760 --> 0:02:52.240 I read through all eighty eight pages of the complaint 0:02:52.400 --> 0:02:54.440 and let me just bring out some of the most 0:02:54.440 --> 0:02:59.440 interesting nuggets. So in twenty ten, then CEO Seeve Jobs 0:03:00.120 --> 0:03:02.480 was really concerned about how easy it was to switch 0:03:02.480 --> 0:03:05.600 from iPhone to android, and he said they would force 0:03:05.680 --> 0:03:08.320 developers to use its payment system to lock them in, 0:03:08.480 --> 0:03:12.880 both users and developers. Then they had Apple executives discuss 0:03:13.000 --> 0:03:16.880 discussing strategies to further lock customers into our ecosystem and 0:03:16.880 --> 0:03:20.440 make Apple's ecosystem even more sticky. No one can argue 0:03:20.480 --> 0:03:24.480 against that, it is very sticky. They say Apple deliberately 0:03:24.520 --> 0:03:28.519 made cross platform messaging a worse experience with a lack 0:03:28.560 --> 0:03:32.040 of encryption between iPhones and androids. This also locked in users. 0:03:32.080 --> 0:03:35.440 Even in an interview, CEO Tim Cook said, I remember 0:03:35.440 --> 0:03:39.200 this When Wall Street Journals Joanna Stern asked about this. 0:03:39.360 --> 0:03:41.800 He said, by your mom and iPhone, that was his answer. 0:03:43.960 --> 0:03:47.080 But they say Apple also compromises its best interests when 0:03:47.120 --> 0:03:50.200 it benefits financially, such as allowing Google to be the 0:03:50.200 --> 0:03:53.440 default search engine because they pay Apple so much, and 0:03:53.960 --> 0:03:57.080 survey show eighty eight percent of US teenagers expect to 0:03:57.080 --> 0:04:00.480 buy an iPhone next, which really goes to show just 0:04:00.520 --> 0:04:04.360 how powerful Apple is with this key demographic of the 0:04:04.400 --> 0:04:07.800 next generation of buyers, many of whom would never give 0:04:07.880 --> 0:04:12.320 up their iPhone. It's really interesting to see how this 0:04:13.080 --> 0:04:16.680 lawsuit paints Apple as a company is conniving and calculated 0:04:16.680 --> 0:04:19.960 in its rules surrounding the iPhone. Now, let's go through 0:04:20.000 --> 0:04:24.200 some of those five different places where they have contended 0:04:24.240 --> 0:04:29.720 that Apple is being really, really not so nice. Number one, 0:04:30.240 --> 0:04:33.080 the app store. All apps must be vetted and play 0:04:33.120 --> 0:04:35.919 by Apple's rules, which always seem to favor the company. 0:04:36.040 --> 0:04:39.800 Super apps is where they take issue with. Super apps 0:04:40.000 --> 0:04:43.840 are very popular over in Asia. It's one app that 0:04:43.880 --> 0:04:45.640 does a lot of things. So you might make a 0:04:45.640 --> 0:04:48.720 phone call through that app, you might chat with someone 0:04:48.720 --> 0:04:50.680 through that app, you might use it as a payment app, 0:04:50.720 --> 0:04:53.080 you might play games on that app. Some of the 0:04:53.120 --> 0:04:56.559 examples are we Chat and Line. The US really doesn't 0:04:56.600 --> 0:04:59.039 have anything like that because it's been held back in 0:04:59.120 --> 0:05:02.200 many ways by the app store. Now the second area 0:05:02.640 --> 0:05:05.039 cloud streaming games. This has long been a source of 0:05:05.080 --> 0:05:08.479 contention on the iPhone and the iPad. Apple doesn't like 0:05:08.520 --> 0:05:11.960 the idea of this because in app developers, once they 0:05:12.000 --> 0:05:14.279 have a app that a lot of people are using, 0:05:14.360 --> 0:05:16.320 a gaming app, they could just do whatever they want 0:05:16.400 --> 0:05:20.200 inside that app. Now here's the thing. Apple has changed 0:05:20.200 --> 0:05:23.080 its rules on this. On January twenty fifth of this year, 0:05:23.120 --> 0:05:26.120 they release new guidelines that will allow some level of this. 0:05:26.200 --> 0:05:28.320 So that may not be a big part of this case. 0:05:28.839 --> 0:05:31.359 I think one of the biggest sources of contention in 0:05:31.360 --> 0:05:34.839 this case is really going to be messaging. We have 0:05:34.920 --> 0:05:38.200 talked about the whole green bubble versus blue bubble situation 0:05:38.520 --> 0:05:42.320 many many times. Apple does not allow any messaging apps 0:05:42.360 --> 0:05:46.560 besides its own access to your text messages on the iPhone, 0:05:46.600 --> 0:05:49.599 which means even if a better app came along, which 0:05:49.640 --> 0:05:53.119 there are many that could, you can't use it. Sure 0:05:53.160 --> 0:05:55.560 you can use WhatsApp, and you could use Telegram, but 0:05:55.600 --> 0:05:57.680 they're very limited in what they can do because they 0:05:57.720 --> 0:06:00.719 can't actually replace your text messaging app. You have to 0:06:00.800 --> 0:06:03.360 use I Message, and by the way, I Message works 0:06:03.520 --> 0:06:06.919 really well with iPhone to iPhone. But guess what happens 0:06:06.920 --> 0:06:09.200 when you try to message someone that's on an Android. 0:06:09.640 --> 0:06:14.000 Everything falls apart. Now on Android there is something called RCS, 0:06:14.080 --> 0:06:18.000 and this is a standard that supports big videos, big pictures, 0:06:18.080 --> 0:06:23.240 full resolution. Apple has so far refused to put those 0:06:23.240 --> 0:06:27.160 standards on the iPhone. Later this year, they will do that, 0:06:27.560 --> 0:06:29.480 but we don't know how they're going to do that. 0:06:29.600 --> 0:06:31.920 And I think that a large part of this issue 0:06:32.320 --> 0:06:34.359 is the fact that Apple could have made an Android 0:06:34.360 --> 0:06:37.240 app for I Message a long time ago and made 0:06:37.279 --> 0:06:40.440 this whole thing kind of not so apparent. But now 0:06:40.440 --> 0:06:43.120 they're going to be forced to defend themselves in why 0:06:43.400 --> 0:06:48.480 they have refused to make cross messaging easy across two 0:06:48.720 --> 0:06:52.880 huge types of phones out here, Android and iPhone. Now 0:06:52.920 --> 0:06:55.360 smart watches. I thought this was interesting because you don't 0:06:55.360 --> 0:06:57.760 really think of the smart watch as a sticky part 0:06:57.760 --> 0:07:01.280 of Apple's web, but it really is. iPhone users are 0:07:01.440 --> 0:07:05.120 really loyal to their Apple Watch, and when it comes 0:07:05.120 --> 0:07:07.479 to third party smart watches, they just don't have the 0:07:07.520 --> 0:07:10.320 same functionality. I don't ever recommend a third party smart 0:07:10.320 --> 0:07:12.280 watch for the iPhone because it just doesn't work the 0:07:12.280 --> 0:07:14.880 same way. You can't get your eye messages on there, 0:07:15.200 --> 0:07:19.680 and Apple doesn't allow things like easy persistent Bluetooth communications 0:07:20.440 --> 0:07:23.080 to that third party watch. What does that mean? It 0:07:23.120 --> 0:07:25.160 means that if you turn off Bluetooth on your iPhone, 0:07:25.280 --> 0:07:27.600 your Apple Watch or your your third party watch is 0:07:27.600 --> 0:07:29.960 going to stop working. And that's not very nice. And 0:07:29.960 --> 0:07:32.280 people don't realize that that's a thing, and of course 0:07:32.320 --> 0:07:34.160 what do they do. They default to the Apple Watch. 0:07:34.160 --> 0:07:36.400 So that's going to be an interesting one. Now. It 0:07:36.560 --> 0:07:40.760 used to be that Google's app smart watches would work 0:07:40.800 --> 0:07:43.000 with the iPhone. It's been a long time since that's 0:07:43.040 --> 0:07:47.440 been the case. The other final area here is digital wallets. 0:07:47.920 --> 0:07:50.520 So we love Tap to pay. It's been amazing, it's 0:07:50.520 --> 0:07:53.520 been incredible. But did you know that Apple makes zero 0:07:53.520 --> 0:07:57.400 point one five percent of any every credit card transaction 0:07:57.480 --> 0:08:00.480 you tap to pay using Apple Wallet. That's fifty cents 0:08:00.520 --> 0:08:02.720 on a one hundred dollars purchase, which might not seem 0:08:02.880 --> 0:08:05.440 like a lot, but according to the lawsuit, two hundred 0:08:05.520 --> 0:08:08.400 billion dollars flowed through Apple's Tap to Pay on the 0:08:08.440 --> 0:08:11.040 iPhone in just twenty twenty two, and that's growing in 0:08:11.080 --> 0:08:13.680 a big way. And by the way, Samsung and Google 0:08:13.840 --> 0:08:17.360 do not charge for this functionality. And guess what, no 0:08:17.480 --> 0:08:20.440 other payment app is allowed to utilize the NFC chip 0:08:20.560 --> 0:08:23.280 on the iPhone for Tap to pay purchases to work. 0:08:23.360 --> 0:08:25.960 So let's say something came along where you could switch 0:08:25.960 --> 0:08:27.440 to a tap to pay app that said, hey, we're 0:08:27.440 --> 0:08:29.880 going to give you one percent cash back on all 0:08:29.920 --> 0:08:33.160 of your tap to pay purchases. You couldn't even switch 0:08:33.160 --> 0:08:35.760 to that. You couldn't even use it. And yes, you 0:08:35.800 --> 0:08:38.120 could use different credit cards and different debit cards, but 0:08:38.160 --> 0:08:41.480 that's not the same as Apple, at this very high 0:08:41.600 --> 0:08:45.400 level taking a cut of every single transaction just for 0:08:45.440 --> 0:08:48.880 the beauty of guarding that NFC chip on the phone. 0:08:49.080 --> 0:08:50.960 So there's no doubt that Apple has built something really 0:08:51.000 --> 0:08:53.720 magical in the iPhone, something that's truly changed so many 0:08:53.800 --> 0:08:56.079 of the ways that we do things from music to 0:08:56.160 --> 0:08:59.079 content creation, fitness to photos. But could this all be 0:08:59.240 --> 0:09:02.320 cheaper and easier and more innovative for the end consumer? 0:09:02.520 --> 0:09:05.480 What if everything was built on widely accepted standards. Could 0:09:05.520 --> 0:09:08.440 switching to the next best thing be easier? No, A 0:09:08.440 --> 0:09:10.880 lot of people stick with the iPhone because it works, 0:09:11.160 --> 0:09:14.280 it's simple, and everything they have is sort of intertwined 0:09:14.280 --> 0:09:17.240 with this. By the way, before we had to break, 0:09:17.480 --> 0:09:21.760 Apple told mac Rumors it will vigorously defend itself. They 0:09:21.800 --> 0:09:24.520 set at Apple, we innovate every day to make technology 0:09:24.520 --> 0:09:28.280 people love designing products that work seamlessly together, protect people's 0:09:28.360 --> 0:09:31.720 privacy and security, and create a magical experience for our users. 0:09:32.120 --> 0:09:35.040 The lawsuit threatens who we are and the principles that 0:09:35.120 --> 0:09:39.160 set Apple products apart in fiercely competitive markets. If successful, 0:09:39.200 --> 0:09:41.160 it would hinder our ability to create the kind of 0:09:41.160 --> 0:09:46.000 technology people expect from Apple where hardware, software, and services intersect. 0:09:46.240 --> 0:09:49.440 It would also set a dangerous precedent empowering government to 0:09:49.440 --> 0:09:53.520 take a heavy hand in designing people's technology. Now we 0:09:53.600 --> 0:09:56.520 all know what's been happening over in the EU where 0:09:56.520 --> 0:10:00.320 they have taken a very heavy hand in Apple. Just 0:10:00.640 --> 0:10:03.280 earlier this month, Apple has had to change the entire 0:10:03.320 --> 0:10:07.240 operating system to accommodate several new rules over in the EU, 0:10:07.400 --> 0:10:10.400 including when you first turn on that iPhone, it's going 0:10:10.440 --> 0:10:12.800 to ask you which browser do you want to use 0:10:12.840 --> 0:10:16.360 as your default? And also people can sideload apps or 0:10:16.400 --> 0:10:18.240 that means they can put an app on their iPhone 0:10:18.280 --> 0:10:21.880 that doesn't come from Apple's own app store, and they 0:10:21.880 --> 0:10:25.360 can pay for things using different in app purchase methods, 0:10:25.520 --> 0:10:28.280 not just the one that Apple runs. And by the way, 0:10:28.320 --> 0:10:31.280 that new USB sport that's on the bottom of the iPhone, 0:10:31.520 --> 0:10:33.559 we have the EU to thank for that too, because 0:10:33.600 --> 0:10:36.400 if they didn't require that change over in the EU 0:10:36.520 --> 0:10:39.960 for all devices to have a standardized USB sport, we 0:10:40.000 --> 0:10:43.800 would still be dealing with lightning, the one odd cable 0:10:44.240 --> 0:10:47.480 in all of this. Now, I do believe Apple has 0:10:47.520 --> 0:10:52.320 built a protected, a protected system that is protected average 0:10:52.360 --> 0:10:57.400 consumers from viruses, malware, confusing payment structures, and many general headaches. 0:10:57.440 --> 0:11:00.079 Think a Windows computer back in the day, with all 0:11:00.160 --> 0:11:02.559 kinds of viruses and malware and pop ups and things 0:11:02.600 --> 0:11:05.880 that people didn't really understand. That's what the iPhone would 0:11:05.880 --> 0:11:08.960 be like. Now. Android is very much open and we 0:11:09.040 --> 0:11:11.040 don't see a lot of those problems, even though there 0:11:11.040 --> 0:11:13.200 more are some more issues on the Android than there 0:11:13.200 --> 0:11:16.400 are on the iPhone. But are we paying an unknown 0:11:16.480 --> 0:11:20.160 price for all of this carefully guarded innovation from Apple. 0:11:20.720 --> 0:11:23.000 We don't know, But I guess we will see what 0:11:23.080 --> 0:11:25.960 happens with this lawsuit, and it will be very interesting 0:11:26.000 --> 0:11:29.720 to see what, if anything, Apple is forced to change. 0:11:29.760 --> 0:11:32.000 I know that I'd be very happy if we had 0:11:32.080 --> 0:11:37.880 cross messaging that worked extremely well across both iPhone and Android, 0:11:37.920 --> 0:11:39.360 and I'm sure a lot of other people would like 0:11:39.360 --> 0:11:42.320 that too. More choice for consumers. I think anyone would 0:11:42.320 --> 0:11:45.559 appreciate that. All right, coming up, we are going to 0:11:45.600 --> 0:11:48.319 have some more of your questions. Triple eight rich one 0:11:48.320 --> 0:11:50.839 oh one. That's eight eight eight seven four to two, 0:11:51.120 --> 0:11:55.640 four to one zero one. Give me Paul. Welcome back 0:11:55.679 --> 0:11:58.200 to rich on tech. Rich DeMuro here hanging out with you, 0:11:58.360 --> 0:12:02.200 talking technology at triple eight Rich one O one. That's 0:12:02.280 --> 0:12:06.079 eight eight eight seven four to two four one zero one. 0:12:06.600 --> 0:12:09.920 If you go to the website rich on tech dot tv, 0:12:10.080 --> 0:12:13.079 you might notice it looks a little bit different. I 0:12:13.120 --> 0:12:15.960 was working on it over the past week or so, 0:12:16.120 --> 0:12:18.280 trying to make it simpler, trying to make it easier 0:12:18.280 --> 0:12:20.200 for you to find the things that you want to 0:12:20.240 --> 0:12:22.160 find when you go to the website. So right at 0:12:22.160 --> 0:12:24.920 the top, while I'm doing the radio show, you'll find 0:12:24.960 --> 0:12:28.600 links to everything I mentioned. So just click the top 0:12:28.640 --> 0:12:31.360 link and it should say radio show links and the date, 0:12:31.880 --> 0:12:33.520 and so that'll be right at the top. When I'm 0:12:33.600 --> 0:12:36.959 live rich on tech dot TV. You've got the newsletter. 0:12:37.320 --> 0:12:39.840 You can watch my latest TV segments. Yes, I'm a 0:12:39.880 --> 0:12:42.760 reporter at KTLA in Los Angeles. You can watch what 0:12:42.880 --> 0:12:45.520 I do there. Then you've got the back catalog of 0:12:45.559 --> 0:12:47.800 all the radio show episodes and links. If you want 0:12:47.800 --> 0:12:50.320 to find something there, then you've got the back catalog 0:12:50.440 --> 0:12:53.400 of my recent TV segments, a way to subscribe to 0:12:53.440 --> 0:12:56.040 the podcast More about Me, and then products that I 0:12:56.200 --> 0:12:59.480 like a link to my Amazon store, So check it out, 0:12:59.520 --> 0:13:02.000 Rich on Tech. Also, don't forget to sign up for 0:13:02.040 --> 0:13:05.160 my newsletter. I share a lot of helpful tips and 0:13:05.240 --> 0:13:07.959 different things in there, so it's the best way to 0:13:08.080 --> 0:13:12.240 keep track of everything that I do. All right, Tammy 0:13:12.240 --> 0:13:15.080 wrote in this morning, Hey, rich while chatting with my 0:13:15.200 --> 0:13:18.480 dog sitter on Facebook Messenger, I got a window blocking 0:13:18.480 --> 0:13:21.840 me from replying. It says the way you access your 0:13:21.920 --> 0:13:24.840 chat history is changing. It gives me three options, create 0:13:24.880 --> 0:13:28.040 a six digit pin number, store this on my device, 0:13:28.240 --> 0:13:31.560 or use Google. After searching, I found an announcement from Meta. 0:13:31.640 --> 0:13:34.840 But of course I still need guidance. Can you explain? 0:13:35.000 --> 0:13:37.240 I chose Google, but then it continued with a window 0:13:37.320 --> 0:13:40.160 stating that Facebook wants access to my Google account. And 0:13:40.320 --> 0:13:42.720 I had all these options, It's just got more confusing 0:13:42.760 --> 0:13:45.360 and scary. As I continued, I would appreciate any guidance. 0:13:45.400 --> 0:13:49.360 A loyal listener, Sincerely, Tammy. So, Tammy, I've been getting 0:13:49.400 --> 0:13:51.719 a lot of emails and a lot of questions about this. 0:13:51.800 --> 0:13:56.120 So this is Facebook rolling out end to end encryption 0:13:56.280 --> 0:13:59.800 on Messenger by default. What does that mean. This means 0:13:59.840 --> 0:14:04.240 that your chats are super super private on Facebook Messenger 0:14:04.800 --> 0:14:06.720 and it used to be an optional thing, but now 0:14:06.760 --> 0:14:09.440 they're rolling it out as the default. And so what 0:14:09.600 --> 0:14:12.400 happens is once they roll out this end to end encryption, 0:14:12.880 --> 0:14:15.880 once you turn it on, nobody can access your messages, 0:14:16.120 --> 0:14:19.360 not even Facebook. So they are end to end encrypted. 0:14:19.840 --> 0:14:22.160 And the reason you have to pick that pin is 0:14:22.200 --> 0:14:24.800 because the only way you can unlock those messages if 0:14:24.800 --> 0:14:27.520 you move to a different device or if you sort 0:14:27.520 --> 0:14:31.640 of restarted or formatted your phone is they would need 0:14:31.680 --> 0:14:34.160 that pin number to unlock the encryption key so that 0:14:34.200 --> 0:14:37.120 you have access to your own messages. So, as you noticed, 0:14:37.160 --> 0:14:39.080 you've got a couple of different options. Create a six 0:14:39.120 --> 0:14:42.240 digit pin only store on this device or use Google. 0:14:43.240 --> 0:14:45.920 So that six digit pin I think is going to 0:14:45.920 --> 0:14:47.560 be the best way to do it. And so you 0:14:47.720 --> 0:14:49.840 just have to remember that pin number. So if you're 0:14:49.880 --> 0:14:53.560 using a password manager, write that six digit pin number 0:14:53.600 --> 0:14:55.840 in your password manager and don't use something like your 0:14:55.880 --> 0:14:58.920 data birth because that's way too easily guessable. By someone. 0:14:59.600 --> 0:15:01.520 But the six digit pin is going to do is 0:15:01.520 --> 0:15:05.480 that's going to unlock your messages if you move to 0:15:05.560 --> 0:15:08.040 a different device, and so if you get a new 0:15:08.040 --> 0:15:10.600 iPhone or if you switch to Android at some point, 0:15:10.680 --> 0:15:13.360 you can get your same message history list. The reason 0:15:13.400 --> 0:15:14.960 why they can't just store it on the cloud and 0:15:15.000 --> 0:15:17.400 restore it to your phone is because everything is encrypted, 0:15:17.800 --> 0:15:20.120 so it will be stored somewhere, but you need that 0:15:20.200 --> 0:15:22.960 pin to unlock that storage. Now, the store on this 0:15:23.040 --> 0:15:25.760 device only means that if you ever lose your iPhone 0:15:25.960 --> 0:15:29.400 or format it or erase it, everything is gone. They 0:15:29.600 --> 0:15:32.480 no one can restore your history. And then the Google 0:15:32.560 --> 0:15:36.560 option is going to use your Google account. Now, the 0:15:36.560 --> 0:15:39.200 reason you got all those scary messages about the Google 0:15:39.240 --> 0:15:43.720 access is because it's just using your Google account. I'm 0:15:43.720 --> 0:15:46.120 not sure if it's going to store everything in Google Cloud. 0:15:46.160 --> 0:15:49.240 It probably is inside Google Drive, so that's why it 0:15:49.280 --> 0:15:52.280 wants the access to your Google So it's not that scary, 0:15:52.560 --> 0:15:54.720 but I think the six digit pin is probably the 0:15:54.760 --> 0:15:58.240 best way to go about it. Meta has talked about 0:15:58.280 --> 0:16:02.800 the rolling out and for some time now, but this 0:16:02.840 --> 0:16:05.080 is going to let you do a couple things. You're 0:16:05.080 --> 0:16:06.760 going to be able to edit your messages fro up 0:16:06.760 --> 0:16:08.920 to fifteen minutes after you send them. You're going to 0:16:08.960 --> 0:16:11.320 get higher quality media when you send them, and you're 0:16:11.320 --> 0:16:14.640 also going to have disappearing messages. You can also control 0:16:14.680 --> 0:16:16.600 your read receipts, so you can decide if you want 0:16:16.640 --> 0:16:20.120 others to see when you've read their messages, and photos 0:16:20.120 --> 0:16:22.640 and videos are going to be easier to access. There's 0:16:23.080 --> 0:16:25.280 all kinds of stuff, but you have to set up 0:16:25.320 --> 0:16:28.640 that recovery method. When your chat is upgraded, it is 0:16:28.760 --> 0:16:30.800 rolling out. So if you see this option, I think 0:16:30.800 --> 0:16:33.760 the best option is to choose a six digit number 0:16:34.560 --> 0:16:37.480 and that way you can unlock your pins when you 0:16:37.520 --> 0:16:42.120 need or unlock your messages when you need them. So 0:16:42.880 --> 0:16:45.280 eighty eight rich one on one eight eight eight seven 0:16:45.360 --> 0:16:48.240 four to two four one zero one. Thanks for the email. 0:16:48.280 --> 0:16:51.280 Appreciate it. By the way, Amazon, I don't even need 0:16:51.320 --> 0:16:53.120 to really talk about this, but I'll just mention it. 0:16:53.160 --> 0:16:56.520 Amazon is having a big Spring sale right now. I 0:16:56.560 --> 0:16:59.000 think that these Amazon sales are a little bit overrated 0:16:59.040 --> 0:17:01.720 at this point. I think was great when it first started, 0:17:01.720 --> 0:17:04.240 but now it's kind of fizzled out. But does that 0:17:04.359 --> 0:17:07.080 mean that you can't get deals? No, so this is 0:17:07.119 --> 0:17:10.639 deals on seasonal items, spring fashion, outdoor furniture, law and 0:17:10.680 --> 0:17:14.360 garden essentials, cleaning and organizing products, and also Amazon devices. 0:17:14.400 --> 0:17:16.920 Of course, Prime members get the best deals. The reason 0:17:16.920 --> 0:17:19.439 I tell you this is because I always keep a 0:17:19.520 --> 0:17:21.280 list of all this stuff in my cart that I 0:17:21.400 --> 0:17:23.320 sort of have my eye on with Amazon that I 0:17:23.320 --> 0:17:25.760 want to buy. So my point is look at your 0:17:25.840 --> 0:17:27.760 cart and see if anything that you have in there 0:17:27.760 --> 0:17:30.119 that you actually want that you've saved, is going to 0:17:30.160 --> 0:17:32.360 be on sale right now. It's going through March twenty five. 0:17:33.119 --> 0:17:34.560 All right, Coming up, we're going to go to the 0:17:34.720 --> 0:17:39.240 seasun Assistive Technology Conference. You are listening to rich on Tech. 0:17:41.840 --> 0:17:43.560 Welcome back to rich on Tech. 0:17:43.680 --> 0:17:46.920 Rich DeMuro here hanging out with you talking technology at 0:17:46.960 --> 0:17:50.280 Triple A Rich one oh one. That's eight eight eight 0:17:50.480 --> 0:17:54.480 seven four to two four one zero one. This week 0:17:54.520 --> 0:17:59.240 I visited the thirty ninth annual seasun Assistive Technology Conference. 0:17:59.640 --> 0:18:02.879 It was being held in Anaheim, California, and I spoke 0:18:02.960 --> 0:18:07.840 with Julia Santiago, who's been leading it for twelve years now. 0:18:07.880 --> 0:18:11.680 We've been around for almost four decades with the conference. 0:18:11.880 --> 0:18:19.280 It pretty much provides a forum for practitioners, users, companies, 0:18:19.960 --> 0:18:24.399 pretty much the entire disability community globally to come together 0:18:25.119 --> 0:18:30.160 and share and learn from each other, connect and really 0:18:30.320 --> 0:18:34.320 grow the industry and trying to find better solutions for 0:18:34.640 --> 0:18:39.760 individuals with disabilities to live as barrier free as possible 0:18:39.760 --> 0:18:43.920 in the world. We'll see many from the blind, low 0:18:44.000 --> 0:18:49.040 vision community, deaf and harded, hearing learning disabilities. I mean, 0:18:49.080 --> 0:18:52.560 it really is a broad range and we don't focus 0:18:52.560 --> 0:18:53.879 in any one area. 0:18:54.000 --> 0:18:56.399 Has life gotten better? Has it gotten easier because of 0:18:56.440 --> 0:18:57.760 these technologies over the years. 0:18:57.920 --> 0:19:02.479 Well, certainly a lot of these technology geez are doing 0:19:02.520 --> 0:19:07.000 what we want, you know, to reduce any barriers that exists, 0:19:07.520 --> 0:19:10.359 But certainly the work isn't done. There's a lot of 0:19:10.400 --> 0:19:14.199 work ahead. And that's why thirty nine years later, you know, 0:19:14.359 --> 0:19:18.720 people we look around, people are still coming excited to 0:19:18.800 --> 0:19:20.479 take us to that next place. 0:19:20.880 --> 0:19:24.359 First up, I spoke with Christina Duarte, Senior director of 0:19:24.440 --> 0:19:26.840 Regulatory Affairs at Inno Caption. 0:19:27.359 --> 0:19:30.320 Our app is for individuals with hearing loss to get 0:19:30.359 --> 0:19:34.159 captioning of their mobile phone calls. We provide captions to 0:19:34.440 --> 0:19:37.040 the individual with hearing loss by either a car provider 0:19:37.080 --> 0:19:40.520 who's a live stenographer shorthand reporter or AI. It's the 0:19:40.560 --> 0:19:43.119 consumer that's in charge of what accessibility they use, and 0:19:43.160 --> 0:19:44.800 they can switch as there needs change. 0:19:45.119 --> 0:19:46.239 And what's the benefit of this. 0:19:46.640 --> 0:19:48.919 Sure, So the benefit of this is for individuals who 0:19:49.000 --> 0:19:51.880 can't hear on the phone, they're able to get captions 0:19:51.880 --> 0:19:54.080 in real time. We've had an individuals who haven't had 0:19:54.119 --> 0:19:56.720 to disclose their hearing loss because of the way the 0:19:56.760 --> 0:20:00.800 app and technology works. The benefit of using car Provider 0:20:00.960 --> 0:20:04.680 sonographer is that they can provide non verbal cues, so 0:20:04.720 --> 0:20:09.600 stuff like in parentheticals laughing, dog barking poor connection. 0:20:10.240 --> 0:20:12.159 And AI is very fast. 0:20:13.000 --> 0:20:16.360 However, with AI, with it being so fast and a computer, 0:20:16.600 --> 0:20:19.879 it doesn't have that human element of nonverbal cues. Also, 0:20:19.960 --> 0:20:22.600 not all speech patterns are going to process. 0:20:22.200 --> 0:20:22.719 Well with it. 0:20:23.040 --> 0:20:26.160 That's why we give consumers full choice to work within 0:20:26.240 --> 0:20:28.760 their accessibility needs to switch between even in the middle 0:20:28.800 --> 0:20:29.520 of a call. 0:20:29.600 --> 0:20:32.920 Next, I spoke with James Kaufman at Caption Call. They 0:20:32.960 --> 0:20:36.600 make physical phones that have loud volume and a touch screen. 0:20:36.680 --> 0:20:39.760 Plus you can connect them in various ways, whether that's 0:20:39.760 --> 0:20:42.800 a landline, voiceover IP or Bluetooth. 0:20:43.119 --> 0:20:46.800 This is the caption call phone. So it is a 0:20:46.840 --> 0:20:53.000 phone that it's for hard of hearing people. Even people 0:20:53.040 --> 0:20:57.680 wear hearing aids and they can see what the person 0:20:57.800 --> 0:21:02.760 is saying when they call them. So it's a captioning service. 0:21:03.960 --> 0:21:10.480 It's a no cost, federally funded service, and it helps 0:21:11.240 --> 0:21:12.600 change people's lives. 0:21:12.640 --> 0:21:14.920 Basically, it's just a really. 0:21:14.600 --> 0:21:17.960 Great reaction we get from people, and it's you know, 0:21:18.280 --> 0:21:22.359 you don't really know this is available until you kind 0:21:22.400 --> 0:21:26.080 of see it in person. No cost, that's the really 0:21:26.119 --> 0:21:31.919 great thing about it. It's federally funded. So what caption 0:21:32.119 --> 0:21:34.760 car will do will actually come out to your home, 0:21:35.320 --> 0:21:39.560 install this exact phone, hook it up, teach you how 0:21:39.600 --> 0:21:43.280 to use it, and you'll never see a bill. It's 0:21:43.280 --> 0:21:49.120 completely federally funded through the FCC. 0:21:49.720 --> 0:21:53.320 Next, I spoke with Yolanda Castillo of Bellman and Symphon. 0:21:53.560 --> 0:21:55.280 They make a device called Video. 0:21:55.520 --> 0:21:58.720 It's a Bluetooth bedshaker. It kind of looks like a puck, 0:21:58.880 --> 0:21:59.800 but it vibrates. 0:21:59.840 --> 0:22:02.040 You can put it underneath your pillow or just lay 0:22:02.040 --> 0:22:04.639 it on your side. It connects to your mobile phones. 0:22:04.720 --> 0:22:07.280 You can feel when you have an alarm, or an 0:22:07.359 --> 0:22:09.520 incoming phone call or a notification. 0:22:10.040 --> 0:22:14.040 Video is our latest product and is not only an 0:22:14.040 --> 0:22:19.320 alarm clock but because it's Bluetooth enable, you're also able 0:22:19.359 --> 0:22:23.399 to receive notifications when you get a text message or 0:22:23.440 --> 0:22:26.040 a phone call. You're able to set up different types 0:22:26.080 --> 0:22:29.920 of alarms, up to twelve different alarms depending on which 0:22:29.960 --> 0:22:34.560 one you have the ability of also snooze in your alarms, 0:22:35.840 --> 0:22:39.840 and if it rings and you want to snooze it, 0:22:40.000 --> 0:22:42.879 you pull the court once and it goes on the 0:22:42.920 --> 0:22:45.240 snooze time that you have set up. You want to 0:22:45.280 --> 0:22:48.840 turn it off, you pull the tap twice and it 0:22:48.920 --> 0:22:52.639 shuts down. It lasts up to ten days with only 0:22:52.680 --> 0:22:56.160 an hour and a half charge. The vibration patterns are 0:22:56.359 --> 0:22:59.880 very very strong, and not only will the flashing light 0:23:00.040 --> 0:23:03.159 will come out, and it will also indicate with a 0:23:03.280 --> 0:23:07.200 lead light color whether you're getting a phone call, whether 0:23:07.280 --> 0:23:11.280 you're getting in a text, whether the door bill is ringing, 0:23:11.480 --> 0:23:12.800 or your alarm is about to go. 0:23:13.000 --> 0:23:17.520 Brian Parsons from Sony Interactive Entertainment, the folks behind PlayStation 0:23:17.840 --> 0:23:21.960 was showing off PlayStation's accessibility initiatives. So we've got a 0:23:21.960 --> 0:23:22.800 few different things. 0:23:23.359 --> 0:23:26.840 We've got a system technology that's built into the PlayStation 0:23:26.920 --> 0:23:29.439 five itself, such as a screen reader, a large text 0:23:30.280 --> 0:23:32.879 captions model, audio but one thing we really want to 0:23:32.880 --> 0:23:36.320 demonstrate today is the access controller. So it was designed 0:23:36.480 --> 0:23:41.960 specifically with people with physical disabilities in mind. Totally customizable, flexible, 0:23:42.200 --> 0:23:44.120 works straight out of the box, so you can. 0:23:44.000 --> 0:23:46.200 Get into gaming as soon as you can. 0:23:46.600 --> 0:23:50.680 But yeah, we can play around with all these buttons, 0:23:50.720 --> 0:23:53.960 switch them out, reconfigure them. We can move the joystick 0:23:54.200 --> 0:23:56.840 in and out whichever way you want to go, you 0:23:56.880 --> 0:23:59.880 can orient whichever way you want to go. So PlayStation 0:24:00.119 --> 0:24:02.960 motto is play has no limits, and we. 0:24:02.880 --> 0:24:04.400 Really want to make sure that happens. 0:24:04.840 --> 0:24:07.920 The new Access controlled this launch December sixth, and it's 0:24:07.960 --> 0:24:12.400 relatively brand new, and yeah, the first of it's kind 0:24:12.400 --> 0:24:13.439 in the PlayStation family. 0:24:13.720 --> 0:24:15.359 What's been the feedback great? 0:24:16.119 --> 0:24:18.560 Even in user research we had people who did not 0:24:18.640 --> 0:24:20.959 want to bring it back after two weeks of playing. 0:24:21.640 --> 0:24:23.840 They had never been able to really play before. 0:24:23.600 --> 0:24:26.119 And with this device and connecting it to a second 0:24:26.119 --> 0:24:28.600 one or even a dual sense, all of a sudden. 0:24:28.960 --> 0:24:32.680 Many more games become available to them. Ninety dollars. 0:24:33.520 --> 0:24:36.399 Joseph Hodge with the American Printing House for the Blind 0:24:36.560 --> 0:24:38.879 was showing off what I could best describe as a 0:24:39.000 --> 0:24:40.600 kindle but with brail. 0:24:41.080 --> 0:24:42.160 So this is the monarch. 0:24:42.280 --> 0:24:45.879 It's a revolutionary braille slash tactographics device. 0:24:46.359 --> 0:24:48.520 So you can actually have for the. 0:24:48.440 --> 0:24:52.359 First time ten lines of refreshing braill that's thirty two 0:24:52.440 --> 0:24:55.360 characters wide each on each line, and that's. 0:24:55.200 --> 0:24:56.480 Not been done before correct. 0:24:57.119 --> 0:24:59.320 And the other thing I can do is show images 0:24:59.359 --> 0:25:01.800 like tactograph And. 0:25:01.760 --> 0:25:03.520 So what do you think the benefit of this is 0:25:03.600 --> 0:25:04.920 going to be for. 0:25:04.920 --> 0:25:07.640 School students like I grew up in the going through 0:25:07.640 --> 0:25:10.800 the public school system with just a braille display of 0:25:10.960 --> 0:25:14.399 one line forty characters. The one of the biggest benefits 0:25:14.480 --> 0:25:16.600 right off the bat is formatting. You know, being able 0:25:16.640 --> 0:25:20.600 to see things centered or see how a document that 0:25:20.640 --> 0:25:23.560 I wrote is actually laid out without having to emboss 0:25:23.600 --> 0:25:26.879 it and braille you know, on a printer is huge. 0:25:27.160 --> 0:25:28.120 The other real. 0:25:27.960 --> 0:25:30.080 Major thing is this is going to be a book 0:25:30.119 --> 0:25:32.960 reader as well, so the kids will have like their 0:25:34.000 --> 0:25:36.080 geography or chemistry book on here. 0:25:36.680 --> 0:25:37.200 And so. 0:25:38.760 --> 0:25:41.280 Time to fingertips right now is like six months from 0:25:41.359 --> 0:25:44.679 the embossing period. So the idea is that you know, 0:25:44.720 --> 0:25:46.600 we're gonna be able to actually cut those files so 0:25:46.680 --> 0:25:48.680 much quicker because we're not having to bind the book. 0:25:48.680 --> 0:25:51.640 We're not having to you know, put the book together, 0:25:51.960 --> 0:25:54.520 so students are going to get their books when the 0:25:54.560 --> 0:25:58.160 semester starts instead of six weeks into the semester sometimes. 0:25:58.400 --> 0:26:00.879 Finally, I spoke with Michael Jans and he develops an 0:26:00.920 --> 0:26:05.280 app called Oco. It makes any pedestrian traffic signal accessible 0:26:05.600 --> 0:26:08.880 using just a smartphone camera and AI so. 0:26:08.840 --> 0:26:10.639 I can quickly open up the app if you like to. 0:26:12.160 --> 0:26:15.440 It's just by puting the pointing at a phone towards 0:26:15.440 --> 0:26:19.160 a walk sign and I'll quickly because you see visual feedbick, 0:26:19.600 --> 0:26:22.680 but of course there's the audible feedbick, the rapid beep 0:26:23.000 --> 0:26:25.640 indicating walk sign is on. And the same is true 0:26:25.640 --> 0:26:28.480 for a vibration. If you hold the phone, there's vibration 0:26:28.600 --> 0:26:31.000 coming to them as well. And basically people hold the 0:26:31.040 --> 0:26:34.400 phone at chess level because you can rotate your full 0:26:34.440 --> 0:26:38.159 body to find potitionallds. So it's also orienting people towards 0:26:38.160 --> 0:26:41.400 the light and also helping people stay in line while 0:26:41.440 --> 0:26:44.920 crossing the street because veering off is also a sometimes 0:26:44.920 --> 0:26:45.919 a challenge for people. 0:26:46.359 --> 0:26:50.480 Once again, that is the o coapp. Oko. It's available 0:26:50.520 --> 0:26:52.040 for free for the iPhone. 0:26:52.040 --> 0:26:53.320 If you want a link, you can go to my 0:26:53.359 --> 0:26:57.639 website rich on tech Dot TV. Check the show notes. 0:26:58.040 --> 0:27:00.920 I gotta say the c SUN Assists of Tech conference 0:27:01.080 --> 0:27:04.560 was excellent. I love the products, but what really stuck 0:27:04.600 --> 0:27:07.879 with me were the people. So many passionate people in 0:27:07.920 --> 0:27:11.920 this field, all trying to help other people with these innovations. 0:27:12.160 --> 0:27:14.320 All right, coming up more of your calls at Triple 0:27:14.359 --> 0:27:15.560 eight Rich one O one. 0:27:15.640 --> 0:27:18.760 That's eight eight eight seven four to two four one 0:27:19.040 --> 0:27:22.280 zero one. You are listening to Rich on Tech. 0:27:26.359 --> 0:27:29.480 Welcome back to rich on Tech. Rich Demiro here hanging 0:27:29.520 --> 0:27:33.320 out with you, talking technology at Triple eight Rich one 0:27:33.359 --> 0:27:36.840 O one eight eight eight seven four to two four 0:27:37.160 --> 0:27:41.440 one zero one. Website rich on Tech dot TV. Yes, 0:27:41.520 --> 0:27:44.879 everything we just mentioned at the Assistive Tech conference is 0:27:44.960 --> 0:27:48.399 linked up on the website. Just go there and tap 0:27:48.520 --> 0:27:53.040 the first link that says radio show links. Let's go 0:27:53.119 --> 0:27:56.760 to Diana in Torrance, California. Diana, you're on with Rich. 0:27:57.560 --> 0:28:01.879 Hi Rich. Hello, Well, I've watched you on KKLA and 0:28:01.920 --> 0:28:05.160 I used to listen to Leo for a long time 0:28:05.200 --> 0:28:11.399 on the station. And thank you. Really enjoy your show 0:28:11.800 --> 0:28:13.120 and thank you for all you do. 0:28:13.680 --> 0:28:15.639 Well, thanks for being a part of the family. What 0:28:15.680 --> 0:28:16.480 can I help you ask? 0:28:16.800 --> 0:28:21.880 Okay, so I work on Max and I frequently at 0:28:21.960 --> 0:28:27.520 home I do screen sharing from one Mac MacBook Pro 0:28:27.680 --> 0:28:33.840 to another, and I wanted to know if when I'm 0:28:33.920 --> 0:28:38.520 away from home and not on my home network, is 0:28:38.560 --> 0:28:41.560 there a way I can do that same screen sharing 0:28:41.720 --> 0:28:46.960 from my iPhone fifteen Pro Max. I'd like to be 0:28:47.000 --> 0:28:55.200 able to access my home home MacBook pros when I'm 0:28:55.280 --> 0:28:59.600 not on the home Wi Fi network and do the 0:28:59.640 --> 0:29:02.800 same kind of thing that I'm able to do as 0:29:02.960 --> 0:29:06.680 when I am home doing the screen sharing, but from 0:29:06.720 --> 0:29:10.360 my iPhone. And I'm hoping that it's possible to do that. 0:29:11.000 --> 0:29:13.760 Now, when you say screen sharing, do you mean you 0:29:13.800 --> 0:29:16.560 want to remotely access the computer like you just want 0:29:16.560 --> 0:29:18.920 to work on the computer from wherever you are, okay? 0:29:18.920 --> 0:29:20.360 And I want to be able to have all the 0:29:20.360 --> 0:29:23.960 same functionalities when I do the screen sharing, okay, including 0:29:24.000 --> 0:29:26.360 if I have multiple desktops at the top, I can 0:29:26.400 --> 0:29:29.040 go to move around to different desktop Okay. 0:29:29.920 --> 0:29:34.280 Well, so that that would more be remote access more 0:29:34.360 --> 0:29:36.640 than screen sharing, because screen sharing, to me, I would think, 0:29:36.760 --> 0:29:38.000 is like, you know, you just want to see your 0:29:38.040 --> 0:29:40.640 iPhone screen on your MacBook computer screen. So I was 0:29:40.680 --> 0:29:42.080 a little confused, but that was okay. 0:29:42.160 --> 0:29:42.880 Well, yeah, I. 0:29:42.800 --> 0:29:46.080 Wasn't sure what to call it. That Basically I wanted 0:29:46.120 --> 0:29:47.320 the same kind of functionality. 0:29:47.360 --> 0:29:49.080 I just want to be able to access your computer 0:29:49.160 --> 0:29:50.120 form and I. 0:29:50.080 --> 0:29:52.680 Can log in and I can do all the same 0:29:52.760 --> 0:29:58.080 kind of stuff, ye as if I were logging in locally. 0:29:58.440 --> 0:30:03.960 Got it? Okay? Well, there is a remote access remote 0:30:03.960 --> 0:30:08.680 login functionality on the Mac, so you can try using that, 0:30:08.720 --> 0:30:10.440 but I don't think that's going to be the best 0:30:10.480 --> 0:30:13.920 for what you want to do because I'm not sure 0:30:13.960 --> 0:30:16.240 really how that works from the iPhone. But I think 0:30:16.320 --> 0:30:19.120 I think the best app for you is Team Viewer. 0:30:19.120 --> 0:30:19.760 Have you heard of this? 0:30:20.360 --> 0:30:22.040 Yes, I have on your show. 0:30:22.720 --> 0:30:25.520 Have you tried it? Okay, So I think that's going 0:30:25.600 --> 0:30:28.640 to be the easiest because it's it's free for personal use, 0:30:28.680 --> 0:30:31.240 so it's going to be very easy, lightlifting for you 0:30:31.320 --> 0:30:33.520 to try it out and see if it works. But 0:30:33.760 --> 0:30:37.520 Team Viewer is probably going to be the best because 0:30:37.560 --> 0:30:40.280 you can set that up on your computer and set 0:30:40.320 --> 0:30:42.560 it up once with a password, and then you can 0:30:42.600 --> 0:30:46.080 remote log in from your other devices. So that's going 0:30:46.160 --> 0:30:48.160 to probably be the easiest and it's free. So I mean, 0:30:48.160 --> 0:30:50.960 there's not much more. Now since you heard me talk 0:30:50.960 --> 0:30:53.560 about this, I use this often with my mom across 0:30:53.600 --> 0:30:57.000 the country, and when she's having a problem, she just says, okay, 0:30:57.280 --> 0:30:59.680 I'm ready to connect, and you know, we have it 0:30:59.760 --> 0:31:02.000 set up where she has the ability to give me 0:31:02.040 --> 0:31:04.920 a new password every time, just for privacy reasons and that. 0:31:05.160 --> 0:31:07.280 But you can set it up where you have full 0:31:07.320 --> 0:31:09.320 access of your computer anytime you want. 0:31:09.640 --> 0:31:11.880 So that and I can do that from my iPhone 0:31:11.960 --> 0:31:13.400 when I'm away from home. 0:31:13.800 --> 0:31:15.320 Yeah. Now, I don't think that's going to be the 0:31:15.360 --> 0:31:18.720 best experience because the iPhone screen is tiny, so you know, 0:31:19.840 --> 0:31:22.400 it's really not going to be the best experience from 0:31:22.400 --> 0:31:24.800 the iPhone. Maybe an iPad would be a better solution. 0:31:25.360 --> 0:31:28.200 Okay, okay, but you know there's to do that from 0:31:28.280 --> 0:31:30.360 other Apple devices. 0:31:29.840 --> 0:31:33.040 Yes, yeah. Now the other thing is there are a 0:31:33.080 --> 0:31:35.360 lot of programs that you can use. So have you 0:31:35.360 --> 0:31:39.200 heard of Go to my PC? Yes, so that's a 0:31:39.280 --> 0:31:43.440 paid version of this, and so you can check that out. So, 0:31:43.520 --> 0:31:45.240 I mean that's going to be another option, and that's 0:31:45.240 --> 0:31:49.960 a you know many It just depends what your needs are. 0:31:50.040 --> 0:31:51.600 So a lot of these things are built into the 0:31:51.640 --> 0:31:54.760 operating systems at a certain level. But if you want 0:31:54.760 --> 0:31:57.160 it to be super easy and just super. You know, 0:31:57.320 --> 0:31:58.920 you don't have to really think about much. I think 0:31:58.960 --> 0:32:00.360 Team Viewer is going to be the easiest. 0:32:00.360 --> 0:32:04.960 Oh okay, yeah, I was mainly looking for a free solution. 0:32:05.440 --> 0:32:05.640 Yeah. 0:32:05.800 --> 0:32:08.800 Oh then yeah, And I know that you had mentioned 0:32:08.960 --> 0:32:12.680 something like Apple Remote Desktop before on on the Max, 0:32:12.720 --> 0:32:14.600 but I'm not I don't really know what that does. 0:32:14.640 --> 0:32:16.360 And I saw that that's paid. 0:32:16.440 --> 0:32:19.040 I think, yeah, Well, the Apple Remote Desktop I think 0:32:19.120 --> 0:32:20.880 is just a little bit trickier to set up. But 0:32:20.920 --> 0:32:22.480 if you can set that up on your Mac and 0:32:22.520 --> 0:32:24.160 get it, but I just I just don't know if 0:32:24.160 --> 0:32:26.360 it works through the iPhone. That's my issue. 0:32:26.480 --> 0:32:28.280 But you know that team Viewer will work. 0:32:28.400 --> 0:32:30.520 Yeah, Team Viewer will work. It works from a variety 0:32:30.520 --> 0:32:33.160 of like it has apps for basically all the major platforms. 0:32:33.160 --> 0:32:35.800 So oh that's awesome, Thank you so much. 0:32:35.880 --> 0:32:38.320 That's the one i'd go through first. Is it raining 0:32:38.360 --> 0:32:39.400 over there in Torrance? 0:32:40.280 --> 0:32:42.920 You know what they've been saying, it was going to 0:32:43.120 --> 0:32:45.880 rain on and off, scattered showers, But at the moment 0:32:46.000 --> 0:32:51.880 in Torrance, it's not raining, and there's like partial blue sky. 0:32:51.960 --> 0:32:54.480 Oh there you go, see looking looking right out there? 0:32:54.560 --> 0:32:56.880 All right, Diana, make sure you go to the website. 0:32:56.960 --> 0:32:59.000 Rich on tech dot TV. Let me know if the 0:32:59.040 --> 0:33:02.240 solution works, can help more folks when we share these 0:33:02.320 --> 0:33:04.880 kinds of things. Thanks for the call today, appreciate it. 0:33:05.800 --> 0:33:09.280 Let's go to Bruce in Los Angeles. Bruce, you're on 0:33:09.320 --> 0:33:09.720 with Rich. 0:33:10.880 --> 0:33:12.400 Hey, Rich, thanks for taking my call. 0:33:12.720 --> 0:33:14.239 Absolutely. What can I help you with? 0:33:15.040 --> 0:33:19.760 Well, it's just a quick question. It's about USB powered 0:33:20.360 --> 0:33:21.959 portable storage devices. 0:33:22.120 --> 0:33:24.440 I've been using Seagate five. 0:33:24.320 --> 0:33:29.440 Terabyte hard drives and I'm looking for something a little 0:33:29.440 --> 0:33:34.280 bit higher capacity. Does anything exist that's more than five terabytes? 0:33:34.400 --> 0:33:35.560 Is really my basic question? 0:33:35.640 --> 0:33:39.280 And if so, what do you recommend, oh, for a 0:33:39.320 --> 0:33:42.760 hard drive or for a or for a USB like 0:33:42.840 --> 0:33:43.560 a stick. 0:33:43.440 --> 0:33:48.560 For a portable of USB hard drive that I don't 0:33:48.600 --> 0:33:49.120 need an. 0:33:49.000 --> 0:33:53.880 External power source for. Okay, Uh, well, let's see we 0:33:54.000 --> 0:33:56.320 I mean, I assumed you've looked on Amazon. The highest 0:33:56.320 --> 0:33:59.600 that I've gotten so far as five terabytes, so I 0:33:59.640 --> 0:34:02.720 haven't looked at something over that. Have you found? Is 0:34:02.720 --> 0:34:05.120 there anything on Amazon over five terabytes? 0:34:06.160 --> 0:34:06.520 Uh? 0:34:06.720 --> 0:34:08.000 Not that I can find. 0:34:08.040 --> 0:34:11.560 That's what I was That was my question. Or maybe 0:34:11.600 --> 0:34:15.040 you know something about the future of that technology is 0:34:15.239 --> 0:34:19.640 or they is something bigger capacity in the in the words. 0:34:19.400 --> 0:34:20.200 For the future. 0:34:20.440 --> 0:34:23.400 Well, I think these things get bigger every you know, 0:34:23.440 --> 0:34:26.080 a couple of years, and it's really the expense, I 0:34:26.080 --> 0:34:29.120 think is the main thing. The brands. You know, there 0:34:29.120 --> 0:34:31.360 are a couple of main brands that people like for 0:34:31.440 --> 0:34:36.880 sort of these these small USBC drives and obviously, uh 0:34:37.280 --> 0:34:40.160 I say Lacey it's maybe l C, L A C 0:34:40.440 --> 0:34:44.000 I E. But that is one that a lot of 0:34:44.040 --> 0:34:44.560 people like. 0:34:44.640 --> 0:34:44.920 For that. 0:34:45.600 --> 0:34:48.920 Uh G Drive is Let's see do they even have 0:34:49.000 --> 0:34:53.200 those anymore? Uh G drive is a is another brand 0:34:53.200 --> 0:34:56.360 that people like. Let's see that's from Western Digital and 0:34:56.400 --> 0:34:58.520 those are pro drives. But the problem is a lot 0:34:58.560 --> 0:35:02.640 of those Yeah, I mean, here's the thing. So just 0:35:02.680 --> 0:35:06.279 looking up, like just from what I've seen most of 0:35:06.320 --> 0:35:09.279 the time, I haven't really seen something bigger than the 0:35:09.760 --> 0:35:11.680 five terabytes you have to go into sort of the 0:35:11.719 --> 0:35:14.560 premium brand. So I'm looking at this Western Digital black 0:35:15.680 --> 0:35:19.960 capacity up to two terabytes, up to four terabytes. Yeah, 0:35:20.000 --> 0:35:24.480 I'm not really finding something over that. Yeah, even for 0:35:24.560 --> 0:35:28.600 these yeah, five terabytes seems to be the max right now. 0:35:28.719 --> 0:35:31.720 Off the top of my head, I think a good 0:35:31.760 --> 0:35:34.919 you know, this is obviously getting into the prosumer sort 0:35:34.920 --> 0:35:37.200 of market because most consumers are not carrying around a 0:35:37.280 --> 0:35:40.080 five terabyte drive, or if they are, that's the highest 0:35:40.120 --> 0:35:42.000 they're carrying around. So I have to do a little 0:35:42.040 --> 0:35:43.879 bit more research and see if there's something out there 0:35:43.920 --> 0:35:46.360 that's better than this. But I think the five terabyte 0:35:46.400 --> 0:35:50.200 is probably going to be widely available for most consumers. 0:35:50.239 --> 0:35:53.120 But that doesn't mean that there's not something higher out 0:35:53.160 --> 0:35:55.839 there that's going to be more expensive, or something that 0:35:56.040 --> 0:36:00.319 is from more of a professional brand. So we've got 0:36:00.360 --> 0:36:03.160 an AB show coming up in Las Vegas, and I'm 0:36:03.200 --> 0:36:05.400 sure we will see some drives there that have a 0:36:05.480 --> 0:36:08.680 higher capacity that are not powered. But right now, everything 0:36:08.719 --> 0:36:11.160 that I'm seeing in just a quick quick scan here 0:36:11.200 --> 0:36:13.920 of some of these brands looks like that five terrorbyte 0:36:14.000 --> 0:36:17.640 drive is the limit. But that doesn't mean it's not 0:36:17.680 --> 0:36:20.359 out there. It could be the other brand. Check one 0:36:20.360 --> 0:36:24.560 more OWC. They usually have other world computing. They usually 0:36:24.640 --> 0:36:26.919 have a lot of SSD drives and things like that. 0:36:27.000 --> 0:36:30.040 So let me just see here portable drives. I'm just curious. 0:36:30.080 --> 0:36:34.799 Now you've got me curious. Let's see portable drive. They've 0:36:34.800 --> 0:36:38.600 got a bunch. Let's see Envoy. Nope, what's their max here? 0:36:39.200 --> 0:36:39.560 All right? 0:36:39.600 --> 0:36:40.000 Eighty eight? 0:36:40.080 --> 0:36:41.600 Rich one on one. While I look at this eight 0:36:41.680 --> 0:36:44.200 eight eight seven four two four one zero one. Oh, 0:36:44.239 --> 0:36:46.840 it looks like they're four terabytes. You are listening to 0:36:47.200 --> 0:36:52.800 rich on Tech. Welcome back to rich on Tech. Rich DeMuro. 0:36:53.000 --> 0:36:56.880 Here we're listening to the new Ariana Grande song, and 0:36:56.920 --> 0:37:05.160 it sounds like she's talking about technology. See this is 0:37:05.200 --> 0:37:10.200 what our relationship is with technology. How appropriate, Ariana? Thank you. 0:37:12.760 --> 0:37:19.160 See she's talking about your phone and your computer. Bobo says, 0:37:19.160 --> 0:37:22.400 only I would would take that from this song lyrics, Yes, 0:37:22.560 --> 0:37:26.000 only me. Everything in my life goes back to technology. 0:37:26.000 --> 0:37:28.319 Welcome back to rich on Tech. Eight eight eight rich 0:37:28.360 --> 0:37:31.480 one on one eight eight eight seven four to two 0:37:31.560 --> 0:37:33.600 four one zero one. I'm telling you go back to 0:37:33.600 --> 0:37:36.279 the song and listen to what she just said. It's uh, 0:37:36.480 --> 0:37:40.600 it's the same. It's literally technology. We can't be friends. 0:37:40.600 --> 0:37:48.359 Ariana Grande website rich on Tech. See okay, Bobo's listening again. 0:37:48.400 --> 0:37:53.040 Here we go. See she's talking about blue bubbles versus 0:37:53.040 --> 0:37:58.640 green bubbles. I knew it. She's smart. Website richon Tech 0:37:59.000 --> 0:38:02.680 dot TV. Don't forget to sign up for the newsletter 0:38:02.880 --> 0:38:05.839 rich on Tech newsletter looked up on the website. In 0:38:05.880 --> 0:38:08.920 it this week, I talk about the eighty eight page 0:38:09.040 --> 0:38:13.200 anti trust lawsuit against Apple from the US government. I 0:38:13.280 --> 0:38:16.320 read the entire thing, Yes, I did, and I picked 0:38:16.320 --> 0:38:19.279 out the most interesting parts and I wrote about it 0:38:19.320 --> 0:38:21.640 in this week's newsletter. So if you're interested in what 0:38:21.680 --> 0:38:25.440 the government's case is against Apple, sign up for the newsletter. 0:38:25.520 --> 0:38:32.480 Read it for free enjoy. Let's go to Sarah in Ventura, California. 0:38:32.600 --> 0:38:33.520 Sorry you're on with Rich. 0:38:34.560 --> 0:38:40.799 Hi. I have an Android phone and I had antivirus 0:38:41.960 --> 0:38:45.760 on it my eset. It wouldn't allow me to update, 0:38:46.400 --> 0:38:49.000 and so I thought I would delete it and then 0:38:49.640 --> 0:38:50.440 reinstall it. 0:38:50.920 --> 0:38:51.759 But then my. 0:38:52.000 --> 0:38:56.640 Google Play it said it kept whirling, and it said 0:38:56.640 --> 0:38:59.239 try again later. And then after a few hours of 0:38:59.280 --> 0:39:04.040 trying this, I figured out the the Google Play is 0:39:04.080 --> 0:39:08.440 not going to work, and I don't know. On the tablet, 0:39:08.760 --> 0:39:10.320 the Google Play stopped working. 0:39:10.400 --> 0:39:15.319 Also on both your phone and your tablet. Yes, Well, 0:39:15.320 --> 0:39:17.560 that sounds like a network issue, because there's they're not 0:39:17.840 --> 0:39:21.600 they're not They're not connected in any way between the 0:39:21.600 --> 0:39:24.920 two devices. So are you on your home Wi Fi? 0:39:27.040 --> 0:39:32.040 Yes, But this happened on the the phone after the 0:39:32.960 --> 0:39:35.680 tablet that just the Google Play wouldn't work on that. 0:39:36.520 --> 0:39:41.799 Well, it won't update any of your apps at first. 0:39:41.560 --> 0:39:44.920 Yeah, and then now it won't do anything. It just 0:39:44.920 --> 0:39:46.240 says try again later. 0:39:46.200 --> 0:39:49.120 Try again. Well, here's the deal. Google Play is up 0:39:49.160 --> 0:39:52.719 and running. It is working, So this is definitely either 0:39:52.760 --> 0:39:55.200 an issue with your network at home, So I would 0:39:55.239 --> 0:39:56.920 check to see if you have any sort of VPN 0:39:57.200 --> 0:40:00.360 or anything running on your phone or your network your router, 0:40:01.160 --> 0:40:04.080 turn that off and try to update your apps again. Now, 0:40:04.600 --> 0:40:07.520 on Android, things can get a little wonky sometimes, and 0:40:07.560 --> 0:40:09.279 if you need to close out an app, there's a 0:40:09.320 --> 0:40:11.160 couple of ways of doing it. So if you're running 0:40:11.160 --> 0:40:14.799 a Samsung or a Pixel, just press and hold on 0:40:14.960 --> 0:40:17.360 the app and you should see a little eye for 0:40:17.520 --> 0:40:21.080 information right, So if you tap and press that, you 0:40:21.120 --> 0:40:22.839 will see a whole bunch of things you can do. 0:40:23.520 --> 0:40:26.520 And on Samsung, specifically, in the lower right hand corner, 0:40:26.560 --> 0:40:29.040 it says force stop. So if you ever have an 0:40:29.080 --> 0:40:32.200 app that is acting up, you can force stop it 0:40:32.480 --> 0:40:35.439 and that means it's gonna close out that app for real. 0:40:35.600 --> 0:40:35.759 Now. 0:40:35.800 --> 0:40:38.239 Sometimes you can also just kind of swipe up from 0:40:38.280 --> 0:40:40.200 the bottom of your screen and see all your apps 0:40:40.200 --> 0:40:42.319 and you can do close all. But this is sort 0:40:42.360 --> 0:40:45.520 of another way of doing that, so you force close it, 0:40:45.520 --> 0:40:47.640 it will shut down that app, and then the next 0:40:47.680 --> 0:40:50.040 time you open that app, it's sort of like restarted 0:40:50.080 --> 0:40:52.960 and refreshed. So I just did that online. That's one 0:40:53.000 --> 0:40:54.960 way of doing it. The other way you can do 0:40:55.040 --> 0:40:57.200 it is if you're really having trouble and this is 0:40:57.280 --> 0:41:00.360 kind of like a pro tip here. If you're ever 0:41:00.440 --> 0:41:02.640 having trouble with an app things are just not working, 0:41:03.080 --> 0:41:05.960 you can go in and clear out the storage that 0:41:05.960 --> 0:41:09.800 that app is using. It's the data and the cash, 0:41:09.920 --> 0:41:13.840 and that will also restart an app to its factory 0:41:13.960 --> 0:41:17.560 fresh format. So sometimes even if you reinstall an app 0:41:17.560 --> 0:41:19.640 from Google Play, it may just like pick up where 0:41:19.640 --> 0:41:22.040 it left off. So if you want to completely get 0:41:22.160 --> 0:41:24.359 rid of everything that app is storing on your phone, 0:41:24.440 --> 0:41:27.120 all the cookies, all the data, anything that it may 0:41:27.200 --> 0:41:30.400 remember about you, you can go in and clear the storage. 0:41:30.440 --> 0:41:32.520 So let me show you how you do that same 0:41:32.600 --> 0:41:34.680 kind of thing. Just take any old app on your phone, 0:41:34.800 --> 0:41:37.320 press and hold on it. You should see a little 0:41:37.360 --> 0:41:39.840 eye in the upper right hand corner of that app. 0:41:39.880 --> 0:41:42.600 You tap that, that will bring you into what's called 0:41:42.640 --> 0:41:45.240 the app info. This is kind of behind the scenes 0:41:45.280 --> 0:41:49.120 of the app. It shows you your privacy information, how 0:41:49.160 --> 0:41:51.879 much mobile data it's used, how much battery it's used, 0:41:51.920 --> 0:41:54.560 how much storage it's using. But then go ahead and 0:41:54.640 --> 0:41:58.400 tap under where it says storage. You tap storage and 0:41:58.440 --> 0:42:01.600 now it tells you. So, for instance, my Facebook is 0:42:01.680 --> 0:42:05.479 using four hundred and sixty eight megabytes of app it's got. 0:42:05.960 --> 0:42:07.920 The app is four hundred and sixty eight megabytes, the 0:42:08.040 --> 0:42:11.520 data on my phone is three hundred and fifty nine megabytes, 0:42:11.560 --> 0:42:15.000 the cash is four hundred and fifteen megabytes, for a 0:42:15.040 --> 0:42:18.080 total of one point two four gigabytes. So if I 0:42:18.160 --> 0:42:20.720 press clear data and clear cash down to the bottom 0:42:20.800 --> 0:42:24.560 of my screen, that will reset the Facebook app to 0:42:24.760 --> 0:42:28.320 factory default, which means the next time I open that app, 0:42:28.360 --> 0:42:30.680 it's going to ask me to log in and I'm 0:42:30.719 --> 0:42:32.360 going to have to go through that whole flow again. 0:42:32.480 --> 0:42:34.840 So you can do that with Google Play, and I 0:42:34.880 --> 0:42:36.719 will do that right now and see what happens. So 0:42:36.840 --> 0:42:39.400 let's go through the storage and I'm just going to 0:42:39.440 --> 0:42:42.839 clear the data, clear the cash, and now let's see 0:42:42.880 --> 0:42:46.440 what happens. When I open up Google Play, it's looking 0:42:46.440 --> 0:42:50.200 for updates fresh and it's scanning the apps for any issues. 0:42:50.600 --> 0:42:54.520 And I just noticed that. Yeah, so now it's just 0:42:54.520 --> 0:42:57.239 found all my new downloads, so that's probably what you 0:42:57.280 --> 0:43:00.440 want to do. That's what I'd recommend doing, ERA and 0:43:00.800 --> 0:43:02.920 seeing if that helps. It sounds like you've got something 0:43:03.000 --> 0:43:05.719 just kind of stuck or hung on that phone. Uh. 0:43:05.760 --> 0:43:07.200 The other thing you could do before you do all 0:43:07.200 --> 0:43:09.719 that is just restart your devices and hopefully that helps out. 0:43:10.560 --> 0:43:14.160 Thanks for the call today from Ventura, California. Let's go 0:43:14.239 --> 0:43:17.880 to Frank in Ontario, California. Frank, you're on with Rich. 0:43:18.600 --> 0:43:20.239 All Rich a question for you. 0:43:20.320 --> 0:43:25.640 I've tried multiple docing stations to try to connect a 0:43:25.880 --> 0:43:28.759 MacBook and multiple screens because i home I have two 0:43:28.800 --> 0:43:34.000 screens to monitors and it won't allow me. But I 0:43:34.120 --> 0:43:37.520 use a Dell or use an HP laptop and I'm 0:43:37.560 --> 0:43:40.360 able to do it except for the Mac. 0:43:41.120 --> 0:43:43.480 Well, see this is why Apple's under fire. No, I'm 0:43:43.520 --> 0:43:47.319 just kidding. So a couple of things on the Mac, 0:43:47.480 --> 0:43:51.239 so you gotta you gotta check what kind of Mac 0:43:51.280 --> 0:43:51.680 do you have? 0:43:52.719 --> 0:43:54.640 It's actually my daughter, so I'm not sure which was his. 0:43:54.760 --> 0:43:55.399 The lan't one? 0:43:55.520 --> 0:43:59.000 Okay, So here's the deal. There are many many ways 0:43:59.040 --> 0:44:02.759 you can connect the Mac to an external display, and 0:44:02.800 --> 0:44:05.480 so I'm going to link up a help page on 0:44:05.640 --> 0:44:09.000 the show notes. Because it depends what computer you have, 0:44:09.040 --> 0:44:11.280 you have to have a couple things that work together. Okay, 0:44:11.640 --> 0:44:13.239 Number one, you have to look at your Mac and 0:44:13.280 --> 0:44:14.799 see and I'm just gonna put you on a hold 0:44:14.880 --> 0:44:17.680 here because I hear a little bit of feedback. So 0:44:17.760 --> 0:44:19.600 first off, you have to look at your Mac and 0:44:19.640 --> 0:44:22.960 see what kind of ports it has for connecting screens. 0:44:23.480 --> 0:44:26.239 Some of them have just straight up USBC, some of 0:44:26.280 --> 0:44:29.680 them have Thunderbolt, some of them have HDMI, and some 0:44:29.840 --> 0:44:33.759 have displayporters. So you have to go and identify what 0:44:33.840 --> 0:44:37.279 kind of icon is on your computer and what kind 0:44:37.400 --> 0:44:40.000 of port that is, and that will help you understand 0:44:40.000 --> 0:44:43.319 what kind of monitor you can connect. Now you can 0:44:43.360 --> 0:44:46.520 also see how many screens your specific Mac can support. 0:44:46.880 --> 0:44:48.919 So some can only do one screen at a time, 0:44:49.080 --> 0:44:52.160 some can do multiple screens at the same time. Again, 0:44:52.280 --> 0:44:55.080 by identifying your Mac model, you will be able to 0:44:55.120 --> 0:44:58.000 see where you stand with that, and then you need 0:44:58.040 --> 0:45:01.280 to have the right cable to connect. If you don't 0:45:01.280 --> 0:45:03.560 have the right cable, you might need an adapter if 0:45:03.600 --> 0:45:06.960 your monitor, say, doesn't support DisplayPort or something like that. 0:45:07.360 --> 0:45:10.640 So once everything's figured out and you know what you're 0:45:10.640 --> 0:45:13.320 working with. Then you can decide what kind of dock 0:45:13.360 --> 0:45:15.799 you need, and what kind of cables you need, and 0:45:15.840 --> 0:45:18.560 of course what kind of monitor you need. Obviously, the 0:45:18.560 --> 0:45:21.640 easiest way is probably going to be a Thunderbolt with 0:45:21.719 --> 0:45:26.560 a DisplayPort or sorry, a Thunderbolt and HDMI is going 0:45:26.600 --> 0:45:28.919 to be the easiest because those are the most straightforward. 0:45:30.040 --> 0:45:32.560 But you can also look at some of these different docks. 0:45:33.920 --> 0:45:36.200 The brands that you want to look at are Kensington 0:45:36.760 --> 0:45:40.280 and also Belkan and also Anchor, and they are called 0:45:40.400 --> 0:45:44.400 a dock basically where you plug your computer into the 0:45:44.440 --> 0:45:47.480 dock and then you can plug the monitor into that 0:45:47.520 --> 0:45:49.520 dock as well. So that's probably gonna be the easiest, 0:45:49.560 --> 0:45:52.480 and I'm looking at Wirecutter. Some of these docks can 0:45:52.520 --> 0:45:56.200 be quite expensive. The cheapest one they recommend is a 0:45:56.200 --> 0:46:01.319 Monoprice Thunderbolt three dual DisplayPort docking station one hundred and 0:46:01.320 --> 0:46:04.840 fourteen dollars from Amazon. So it really depends. Sometimes you 0:46:04.880 --> 0:46:08.440 can connect your computer just directly, and sometimes you might 0:46:08.520 --> 0:46:11.600 need a special cable or you might need a special 0:46:11.719 --> 0:46:15.319 type of monitor that can connect to that computer. But 0:46:15.400 --> 0:46:18.640 I will link up this little help page on the 0:46:19.000 --> 0:46:21.560 website rich on tech dot TV going to the show 0:46:21.600 --> 0:46:24.799 notes and you will see how to identify your Mac 0:46:24.840 --> 0:46:28.080 and how to identify what you're working with. Again, HDMI 0:46:28.320 --> 0:46:31.600 probably the most straightforward because every monitor has HDMI, and 0:46:31.640 --> 0:46:34.080 if your computer has HDMI, it's very simple. It's like 0:46:34.120 --> 0:46:37.200 connecting a TV. All right, eighty to eight rich one 0:46:37.239 --> 0:46:40.080 one eight eight eight seven four to two four one 0:46:40.160 --> 0:46:43.400 zero one. Coming up this hour, we are going to 0:46:43.480 --> 0:46:47.360 talk to Jason Rhodes. He is a senior research scientist 0:46:47.440 --> 0:46:51.000 at NASA's Jet Propulsion Laboratory. He's gonna tell us what 0:46:51.080 --> 0:46:54.600 we need to know about this total solar eclipse happening 0:46:54.600 --> 0:46:57.880 on April eighth. Are you excited. It's a little bit 0:46:57.880 --> 0:47:00.759 of a bummer for California, he'll explain, but in many 0:47:00.840 --> 0:47:02.680 parts of the US you will be able to see this. 0:47:03.280 --> 0:47:05.719 My name is rich Dmuro. You are listening to rich 0:47:05.800 --> 0:47:11.360 on Tech. Welcome back to rich on Tech. Rich DeMuro 0:47:11.520 --> 0:47:15.879 here hanging out with you talking technology at Triple eight 0:47:16.440 --> 0:47:20.399 Rich one oh one. That's eight eight eight seven four 0:47:20.440 --> 0:47:26.399 to two four one zero one. YouTube is introducing new 0:47:26.520 --> 0:47:31.399 tools for disclosing AI generated content. So if you are 0:47:31.480 --> 0:47:34.960 on YouTube or you upload to YouTube, this affects you. 0:47:35.520 --> 0:47:39.520 AI is obviously having a huge impact on content creation. 0:47:40.239 --> 0:47:42.440 People are making a lot of photos with it, and 0:47:42.880 --> 0:47:45.840 videos is the next big thing, and so of course 0:47:46.200 --> 0:47:50.439 YouTube wants to have something in place to understand when 0:47:50.520 --> 0:47:55.080 you are watching something that is AI generated. So first off, 0:47:55.440 --> 0:47:59.080 now in creator studio, this is when folks upload stuff 0:47:59.120 --> 0:48:02.359 to YouTube, they will be asked to take a questionnaire 0:48:03.040 --> 0:48:05.040 and they will have to disclose when their videos contain 0:48:05.120 --> 0:48:10.640 realistic content that could be mistaken for real people, real places, scenes, 0:48:10.840 --> 0:48:14.160 or events. Now they don't have to disclose when it's 0:48:14.200 --> 0:48:19.279 clearly an unrealistic event like in animation special effects, or 0:48:19.320 --> 0:48:22.000 when they use AI to write their scripts any sort 0:48:22.000 --> 0:48:27.319 of like planning like scripts, captions, or whatever. Labels will 0:48:27.320 --> 0:48:30.799 appear in the expanded description for most videos, while more 0:48:30.840 --> 0:48:34.800 sensitive topics will have a prominent label on the video itself, 0:48:34.880 --> 0:48:37.160 so right when you fire up that video, it will say, hey, 0:48:37.200 --> 0:48:41.759 this has this contains AI. Now, if creators don't say 0:48:41.800 --> 0:48:45.000 that their stuff contains AI and YouTube scans it and 0:48:45.040 --> 0:48:48.239 finds out that it does, there may be labels that 0:48:48.280 --> 0:48:51.360 are applied to that automatically, or they may be demonetized, 0:48:51.360 --> 0:48:52.719 so they won't be able to make money on the 0:48:52.840 --> 0:48:56.120 views on these things if they don't disclose it. Now, 0:48:56.239 --> 0:49:00.120 this obviously is not very cut and dry. There is 0:49:00.160 --> 0:49:02.400 going to be a lot of AI generated content that 0:49:02.480 --> 0:49:06.359 is not identified that YouTube can identify, and that's going 0:49:06.400 --> 0:49:09.879 to be a very tricky area. But for creators who 0:49:10.120 --> 0:49:13.120 are trying to stay within the rules, this is the 0:49:13.160 --> 0:49:15.440 new rule that they must abide by if they want 0:49:15.480 --> 0:49:18.239 to stay in good standing with YouTube. But as we know, 0:49:19.600 --> 0:49:22.720 our world is going to become a very interesting place 0:49:22.719 --> 0:49:26.680 with AI already. I mean, you thought the green screen 0:49:26.840 --> 0:49:30.040 was tricky. I mean green screen is nothing. You know, 0:49:30.080 --> 0:49:32.080 you can replace the background. We thought that was cool 0:49:32.080 --> 0:49:33.880 when you zoomed and you're sitting at home and it 0:49:33.920 --> 0:49:38.040 looks like you're in a palace or whatever. No, green 0:49:38.080 --> 0:49:40.799 screen is nothing compared to what AI will be able 0:49:40.840 --> 0:49:43.759 to create in the next let's call it a year 0:49:43.840 --> 0:49:46.880 to two. Right now, it's just at the very beginning, 0:49:47.400 --> 0:49:51.640 but people are going to be creating entire cartoons, entire 0:49:52.560 --> 0:49:58.640 realistic looking short films, instagram reels, tiktoks, whatever it is, 0:49:58.800 --> 0:50:02.440 it's AI. They will type in something on a website 0:50:02.480 --> 0:50:04.920 and AI will do the rest. So we have to 0:50:04.960 --> 0:50:08.280 be very aware of this, and especially with the election, 0:50:09.000 --> 0:50:12.959 especially with news. I mean literally, remember when we saw 0:50:13.000 --> 0:50:17.600 that video of the Alaska Airlines the door that popped out. 0:50:18.400 --> 0:50:20.120 We didn't know if that was real or not. You're 0:50:20.160 --> 0:50:22.480 sitting there like, is this real? Am I being punked? 0:50:22.560 --> 0:50:25.200 Right now? Half the stuff you see on YouTube and TikTok, 0:50:25.239 --> 0:50:28.000 you wonder is this real? Is it fake? Is it 0:50:28.080 --> 0:50:31.319 somehow altered? And yes, people who are playing by the 0:50:31.400 --> 0:50:33.920 rules big you know, mister beasts of the world, they 0:50:33.920 --> 0:50:36.400 will play by the rules and they will label their videos. 0:50:36.400 --> 0:50:38.239 But for every one of them, there's one hundred other 0:50:38.280 --> 0:50:41.920 people who are just uploading trash that are not playing 0:50:41.920 --> 0:50:44.520 by the rules because they don't care. And guess who. 0:50:44.520 --> 0:50:47.160 It's up to us, the humans that watch this stuff, 0:50:47.440 --> 0:50:49.760 to sit there with a critical eye and say, hmm, 0:50:49.800 --> 0:50:52.520 is this real? Is this fake? And it takes a 0:50:52.520 --> 0:50:55.319 while for us to figure that out sometimes. I mean, look, 0:50:55.360 --> 0:50:58.080 what just happened with this whole Caate Middleton thing. I mean, 0:50:58.360 --> 0:51:00.600 it's just wild that, you know, we're in there looking 0:51:00.600 --> 0:51:03.120 at pictures and analyzing them, and then she's walking down 0:51:03.160 --> 0:51:06.839 the street and we're analyzing that, and then of course 0:51:06.880 --> 0:51:09.279 the real story comes out. What was really happening and 0:51:09.400 --> 0:51:13.480 of course it's very heartbreaking. But again, anything we see, 0:51:13.680 --> 0:51:16.239 or do, or experience in this world, unless we are 0:51:16.280 --> 0:51:20.040 there for ourselves, it's going to get a whole lot trick. Here, 0:51:21.120 --> 0:51:24.279 let's go to David in Los Angeles. David, welcome to 0:51:24.320 --> 0:51:24.640 the show. 0:51:24.680 --> 0:51:26.359 Hey Rich, how are you? 0:51:26.560 --> 0:51:29.399 I'm doing fantastic. How are you very good? 0:51:29.440 --> 0:51:30.080 I love your show. 0:51:30.080 --> 0:51:30.880 By the way, thank you. 0:51:31.600 --> 0:51:34.600 I hope we can do it on Sundays as well. Anyway, 0:51:34.880 --> 0:51:37.200 quick question, I'll try and get two questions quickly. I 0:51:37.320 --> 0:51:40.520 use Apple Maps quite a lot and I like to 0:51:40.640 --> 0:51:44.040 find the directions before I go. So when I put 0:51:44.080 --> 0:51:46.919 it in the car on the map player in the car, 0:51:47.360 --> 0:51:49.400 you can't get directions. It says you have to be 0:51:49.440 --> 0:51:51.160 on the internet. Well, how can you be on the 0:51:51.200 --> 0:51:53.719 internet during the car? 0:51:55.000 --> 0:51:56.720 Well, I mean it could use cellular. 0:51:58.040 --> 0:52:01.040 No, it doesn't work on you won't get that. You 0:52:01.040 --> 0:52:03.760 can get the directions on the phone, but not actually 0:52:03.960 --> 0:52:07.520 on the screen on the in the car. It won't 0:52:07.560 --> 0:52:07.960 come up. 0:52:08.719 --> 0:52:11.520 Hmm. I've never had that issue. Are you talking Apple 0:52:11.560 --> 0:52:12.960 Maps or Google Maps? Which one? 0:52:13.160 --> 0:52:15.920 Apple Maps? It doesn't work. And then it said if 0:52:15.960 --> 0:52:18.680 you Google it, it says, oh, only have to be 0:52:18.760 --> 0:52:21.480 on the internet. Have you tried it? You can get 0:52:21.520 --> 0:52:24.160 it on the phone, but usually my phone's stuck in 0:52:24.160 --> 0:52:24.799 the middle. 0:52:24.520 --> 0:52:27.479 Of the Oh right, yes, okay, well that is really yes, 0:52:27.520 --> 0:52:29.960 I agree that is annoying. Well, there is a new 0:52:29.960 --> 0:52:32.440 feature on Apple Maps which they just added. Have you 0:52:32.520 --> 0:52:37.880 downloaded the offline maps for your city? Okay? Well that 0:52:37.920 --> 0:52:39.560 should solve it then. So what you want to do 0:52:39.680 --> 0:52:42.719 is go into Apple Maps and search los Angeles. Are 0:52:42.719 --> 0:52:44.160 you in? Where are you los Angeles? 0:52:44.360 --> 0:52:44.520 Yes? 0:52:45.120 --> 0:52:47.360 Search Los Angeles and you will see a new button 0:52:47.360 --> 0:52:51.480 pop up that says download, and so that will download 0:52:51.520 --> 0:52:54.759 the offline maps for your area. And by the way, 0:52:54.800 --> 0:52:57.480 if you download all of Los Angeles, it's one gig 0:52:57.600 --> 0:53:01.719 one point two to one gigabytes. Now that will solve 0:53:01.760 --> 0:53:03.640 a lot of the problems because what happens is it 0:53:03.680 --> 0:53:05.759 will still be able to get those directions for you 0:53:05.800 --> 0:53:08.480 when it's in that no man's land of Are you 0:53:08.520 --> 0:53:10.680 in the Wi Fi? Are you in the you know 0:53:10.719 --> 0:53:12.839 the cellular? You know, when I'm in my driveway, That's 0:53:12.840 --> 0:53:14.960 what happens every day. It's like I can't do anything 0:53:15.000 --> 0:53:17.800 on my car until I drive down halfway down the street. 0:53:19.040 --> 0:53:21.320 But this will help you at least get your directions 0:53:21.320 --> 0:53:22.520 when Why did. 0:53:22.440 --> 0:53:24.759 It used to work but then he went off? Why 0:53:24.760 --> 0:53:27.040 would they take it off? You can't see on the 0:53:27.120 --> 0:53:29.960 scuing itself. It seems a bit ridiculous. 0:53:30.360 --> 0:53:33.120 Uh, you know, I'm not sure I'm nuss er on 0:53:33.160 --> 0:53:36.760 that one, but yes, things change. But hopefully this should 0:53:36.760 --> 0:53:38.840 help you out in that in between. And what happens 0:53:38.920 --> 0:53:41.799 is it will get the preliminary directions and then once 0:53:41.840 --> 0:53:45.080 it regains that signal and gets that Internet signal, it 0:53:45.160 --> 0:53:49.320 will update the directions with any sort of traffic routing 0:53:49.480 --> 0:53:52.359 or traffic updates or an ETA. 0:53:52.280 --> 0:53:55.440 So then he can give me directions, but he won't between. 0:53:55.760 --> 0:53:57.800 Yeah, it's going to take a little bit of an update. 0:53:57.800 --> 0:53:59.440 And by the way, if you're on Google Maps, you 0:53:59.600 --> 0:54:02.880 should and can do the same thing. Just type in 0:54:03.000 --> 0:54:06.759 okay maps and enter and that will bring up the 0:54:06.840 --> 0:54:09.240 secret download this map. And I do that for every 0:54:09.280 --> 0:54:11.839 city I travel to because you always want to have 0:54:11.880 --> 0:54:14.879 offline maps in case your cellular is sketchy. All right, 0:54:14.880 --> 0:54:17.240 coming up, we are going to talk to Jason Rhodes 0:54:17.239 --> 0:54:19.200 at NASA. This is rich On Tech. 0:54:21.160 --> 0:54:22.919 Welcome back to rich On Tech. 0:54:23.040 --> 0:54:26.120 Rich Demiro here hanging out with you, talking technology at 0:54:26.160 --> 0:54:27.920 triple eight rich one oh one. 0:54:28.239 --> 0:54:31.640 That's eight eight eight seven four to two four one 0:54:32.040 --> 0:54:34.640 zero one. Well, coming up here in the US on 0:54:34.800 --> 0:54:39.360 April eighth, twenty twenty four, we have a total solar eclipse. 0:54:39.760 --> 0:54:42.640 And to learn more about this event, I talked to 0:54:42.760 --> 0:54:47.240 Jason Rhodes, a senior research scientist at NASA's Jet Propulsion 0:54:47.320 --> 0:54:51.239 Laboratory in Pasadena, California. So, first off, I asked him 0:54:51.440 --> 0:54:53.400 what makes this event so unique. 0:54:53.960 --> 0:54:57.040 Earth is one of a very few plants that we 0:54:57.080 --> 0:55:01.440 know of that has an interesting phenomenon. Our moon in 0:55:01.520 --> 0:55:04.640 the sky is about the same size as the Sun, 0:55:05.120 --> 0:55:07.800 and so when the Moon passes exactly in front of 0:55:07.840 --> 0:55:11.160 the Sun, it's just large enough to block out the Sun. 0:55:11.480 --> 0:55:14.360 And that's what we call a total solar eclipse. So 0:55:14.440 --> 0:55:18.400 the last total solar eclipse in the United States was 0:55:18.800 --> 0:55:22.400 in twenty seventeen, so only seven years ago. But the 0:55:22.440 --> 0:55:25.240 next total solar eclipse in the United States is about 0:55:25.239 --> 0:55:27.480 twenty years in the future, in twenty forty four. 0:55:27.920 --> 0:55:30.400 Now, I'll be completely honest here. When the total solar 0:55:30.400 --> 0:55:33.560 eclipse happened in twenty seventeen, I covered it, but I 0:55:33.600 --> 0:55:36.080 wasn't really enthusiastic about it. I'm not even sure I 0:55:36.120 --> 0:55:38.760 went outside to see it happen, but this time around, 0:55:39.120 --> 0:55:42.240 I'm very excited, even though in California, I'm not gonna 0:55:42.239 --> 0:55:44.799 have a view of the total solar eclipse. So I 0:55:44.880 --> 0:55:48.800 was just curious. From Jason's standpoint, what captivates the general 0:55:48.880 --> 0:55:51.919 public about total solar eclipses. 0:55:52.280 --> 0:55:55.600 Well as a scientist, one of the exciting things about 0:55:55.640 --> 0:55:59.000 a total solar eclipse is that with the Moon blocking 0:55:59.680 --> 0:56:02.560 the day of the Sun, we can see the atmosphere 0:56:02.600 --> 0:56:04.840 of the Sun, or what we call the corona of 0:56:04.880 --> 0:56:07.960 the sun. Corona is Latin for crown. This is the 0:56:08.000 --> 0:56:10.719 outer layer of the Sun that extends much further than 0:56:10.760 --> 0:56:13.200 the surface of the Sun. But it's not nearly as 0:56:13.239 --> 0:56:15.640 bright as the surface of the Sun, and so to 0:56:15.800 --> 0:56:18.640 study it and see it, we need to be able 0:56:18.680 --> 0:56:21.239 to block out the Sun, and so we can do 0:56:21.360 --> 0:56:25.560 that with a solar eclipse, or scientists have developed instruments 0:56:25.560 --> 0:56:28.880 called corona graphs that allow us to block the Sun 0:56:29.000 --> 0:56:33.480 and see that corona or atmosphere of the Sun. However, 0:56:33.520 --> 0:56:36.239 when we do that, it's not something that you can 0:56:36.280 --> 0:56:39.719 go outside and stand there with your special eclipse classes 0:56:39.960 --> 0:56:42.640 and see this happen. So that's what excites me as 0:56:42.640 --> 0:56:46.359 a scientist, but as a human, I've seen only one 0:56:46.400 --> 0:56:49.279 solar eclipse, but it was really an amazing, sort of 0:56:49.320 --> 0:56:53.279 life changing experience to watch the sun go dark and 0:56:53.320 --> 0:56:56.560 fuel night happen all of a sudden, listen to the 0:56:56.680 --> 0:57:01.000 animals go silent because they're a bit confused, and just 0:57:01.600 --> 0:57:06.120 see this sort of twilight sky. That's just an amazing 0:57:06.520 --> 0:57:07.719 and moving experience. 0:57:08.440 --> 0:57:11.360 So if you want to experience this total solar eclipse, 0:57:11.440 --> 0:57:14.919 you have to prepare. It's not visible everywhere in the nation. 0:57:15.480 --> 0:57:19.000 It stretches from Texas to Maine. And so I ask Jason, 0:57:19.040 --> 0:57:20.840 if you want to prepare for this, what do you 0:57:20.880 --> 0:57:21.360 have to do? 0:57:21.960 --> 0:57:25.040 So you need to go into the path of totality, 0:57:25.040 --> 0:57:27.280 that is where there will be a solar eclipse, and 0:57:27.320 --> 0:57:29.840 that's a path that stretches in the US from about 0:57:30.160 --> 0:57:32.320 Texas up into the northeast. 0:57:33.120 --> 0:57:33.760 You want to go. 0:57:33.680 --> 0:57:36.360 Where there's not going to be clouds and keep your 0:57:36.360 --> 0:57:39.600 fingers crossed that it's not cloudy. And the important thing 0:57:39.760 --> 0:57:42.760 is as the eclipse is coming, you want to wear 0:57:42.840 --> 0:57:46.560 special eclipse glasses that are going to protect your eyes 0:57:47.000 --> 0:57:49.800 once the eclipse happens. And the totality happens, you can 0:57:49.840 --> 0:57:50.960 take those glasses off. 0:57:51.000 --> 0:57:51.920 Because the sun is. 0:57:51.840 --> 0:57:54.880 Blocked to never look directly at the Sun, you can 0:57:54.960 --> 0:57:58.360 really damage your eyes. Even if you don't feel the pain, 0:57:58.440 --> 0:58:01.480 that light coming from the Sun damage your eyes. And 0:58:01.520 --> 0:58:04.680 this is especially true as the Sun is being eclipsed 0:58:04.760 --> 0:58:07.360 by the Moon, because it starts to get darker, but 0:58:07.400 --> 0:58:10.040 there's still enough light to damage your eyes. And it's 0:58:10.120 --> 0:58:13.760 only when the Moon is completely covering the Sun in 0:58:13.800 --> 0:58:16.280 that total eclipse, which just happens for a few minutes, 0:58:16.680 --> 0:58:20.120 that you can take those glasses off and just be 0:58:20.240 --> 0:58:22.320 in the moment and experience this eclipse. 0:58:22.560 --> 0:58:25.040 Now, this is where your Amazon Prime membership comes in. 0:58:25.120 --> 0:58:27.960 You have to get a pair of solar eclipse glasses. 0:58:28.040 --> 0:58:29.080 You can get them on Amazon. 0:58:29.120 --> 0:58:32.520 A ten pack runs about fifteen dollars. Now, if you 0:58:32.560 --> 0:58:34.680 don't do that, there is a DIY solution. 0:58:35.360 --> 0:58:37.320 So one of the things you could do is create 0:58:37.360 --> 0:58:39.840 what we call a pinhole camera. You take a piece 0:58:39.880 --> 0:58:43.040 of paper or a piece of cardboard and you make 0:58:43.080 --> 0:58:46.160 a hole in it and you use that hole as 0:58:46.240 --> 0:58:50.080 sort of put that between another piece of paper and 0:58:50.120 --> 0:58:52.600 the sun, and the light from the Sun will come 0:58:52.640 --> 0:58:54.920 through that hole. And make an image of the eclipse 0:58:55.240 --> 0:58:57.240 on the other piece of paper or on the ground. 0:58:57.680 --> 0:58:59.880 But I really strongly recommend that if you're going to 0:58:59.920 --> 0:59:02.800 be where you can see the eclipse, to get those glasses, 0:59:02.800 --> 0:59:06.840 because it'll allow you to experience the full grandeur and 0:59:06.880 --> 0:59:08.320 splendor of the eclipse. 0:59:08.640 --> 0:59:11.000 If you don't live in the path of totality and 0:59:11.080 --> 0:59:14.120 you're not going to travel somewhere to get in that path, 0:59:14.320 --> 0:59:16.400 I was curious if it's still worth it to even 0:59:16.480 --> 0:59:17.400 go outside. 0:59:17.640 --> 0:59:20.440 I think it's completely worth going outside and taking a 0:59:20.440 --> 0:59:23.440 look if you're not in the path of totality, because 0:59:23.440 --> 0:59:25.919 you can still see a partial eclipse where the disk 0:59:25.960 --> 0:59:28.840 of the moon will go across part of the Sun, 0:59:29.080 --> 0:59:31.880 and that's still a really interesting thing to see. 0:59:32.280 --> 0:59:34.440 That's a unique experience for most people. 0:59:34.760 --> 0:59:36.800 What I think is really neat about any sort of 0:59:36.960 --> 0:59:41.280 natural phenomenon is that it gets people interested in science 0:59:41.320 --> 0:59:43.560 and nature, especially kids and even adults. 0:59:43.840 --> 0:59:47.240 I think for a lot of humanity's history, people didn't 0:59:47.360 --> 0:59:51.400 understand when eclipses were gonna happen or what was happening, 0:59:51.400 --> 0:59:53.840 and it was scary to see the Sun move away. 0:59:54.160 --> 0:59:57.120 But in the last few hundred years, science has allowed 0:59:57.200 --> 1:00:00.600 us first to understand what the eclipse meant. It was 1:00:00.840 --> 1:00:02.880 just the Moon going in front of the Sun. Then 1:00:02.960 --> 1:00:06.600 to predict these eclipses, and then to use the eclipses 1:00:06.800 --> 1:00:09.040 to study the universe. And there are a few ways 1:00:09.080 --> 1:00:11.720 that we've done that. Of course, there was an eclipse. 1:00:11.960 --> 1:00:14.160 When there's an eclipse, we can look at the atmosphere 1:00:14.160 --> 1:00:16.880 of the Sun, and that's a really exciting thing that 1:00:16.920 --> 1:00:18.600 we're not able to do otherwise. 1:00:19.240 --> 1:00:21.000 And about one hundred years ago. 1:00:21.600 --> 1:00:26.240 There was an eclipse that people used to prove Einstein's 1:00:26.240 --> 1:00:28.920 theory of relativity, that is, our theory of gravity. Just 1:00:28.960 --> 1:00:32.560 a few years after Einstein posed this theory. They looked 1:00:32.560 --> 1:00:37.240 at the motions of stars that were distorted by the Sun, 1:00:37.320 --> 1:00:39.640 and they couldn't see those stars until there was an eclipse. 1:00:39.880 --> 1:00:42.080 So there was a race to go where the eclipse 1:00:42.160 --> 1:00:43.600 was going to be. 1:00:43.080 --> 1:00:47.520 Because Einstein's theory relativity had predicted that we would see 1:00:47.560 --> 1:00:51.360 something amazing during that eclipse, and sure enough we did. 1:00:51.640 --> 1:00:51.760 So. 1:00:51.840 --> 1:00:57.640 Eclipses are a huge victory for science in predicting and 1:00:57.800 --> 1:01:01.480 understanding eclipses and using them to understand a lot about nature. 1:01:01.520 --> 1:01:04.120 Speaking of science, wait until you hear about the project 1:01:04.320 --> 1:01:05.960 that Jason is working on. 1:01:06.280 --> 1:01:08.800 So one of the missions that I work on here 1:01:08.840 --> 1:01:12.040 at NASA's Jet Propulsion Laboratory is the Nancy Grace Roman 1:01:12.080 --> 1:01:16.200 Space Telescope, and Roman will have an instrument called a coronagraph, 1:01:16.480 --> 1:01:19.640 And these coronagraphs were originally developed to block out the 1:01:19.640 --> 1:01:23.320 Sun so you could see the corona or the atmosphere 1:01:23.320 --> 1:01:26.800 of the Sun. But the coronagraph on the Roman Space Telescope, 1:01:26.840 --> 1:01:29.760 which is scheduled for launch in twenty twenty seven, will 1:01:29.760 --> 1:01:33.720 actually block out the discs of distant stars to allow 1:01:33.800 --> 1:01:36.520 us to see the planets around those stars. And we 1:01:36.640 --> 1:01:39.520 call those planets exoplanets. So it's going to be an 1:01:39.520 --> 1:01:42.960 instrument that creates an artificial eclipse to allow us to 1:01:43.040 --> 1:01:45.520 study planets outside of our Solar system. 1:01:46.040 --> 1:01:49.440 So we'll get someone at NASA interested in outer space. 1:01:49.800 --> 1:01:50.000 Oh. 1:01:50.080 --> 1:01:53.400 I grew up reading a lot of science, reading science fiction, 1:01:53.800 --> 1:01:56.320 and I've always had a strong desire to understand how 1:01:56.320 --> 1:02:00.040 the universe works. And I fulfilled my wish by working 1:02:00.120 --> 1:02:02.920 at the best place in the world, NASA, whose mission 1:02:02.960 --> 1:02:05.720 it is to understand how the universe works. So a 1:02:05.720 --> 1:02:09.160 lot of the technology that makes our lives better and 1:02:09.440 --> 1:02:13.439 makes our lives longer and healthier comes from understanding how 1:02:13.440 --> 1:02:16.720 the universe works. And there's a lot of knock on 1:02:16.760 --> 1:02:20.400 effects from the understanding of the universe that allow us 1:02:20.400 --> 1:02:23.120 to live better, fuller lives. And I'll give you one example. 1:02:24.040 --> 1:02:27.760 I talked earlier about Einstein's theory of relativity, and the 1:02:27.760 --> 1:02:31.880 first proof of that theory was using an eclipse. But 1:02:31.960 --> 1:02:35.600 Einstein's theory of relativity is what allows GPS to work. 1:02:35.640 --> 1:02:38.880 It allows us to use our smartphone to navigate. And 1:02:38.960 --> 1:02:40.960 so when Einstein was coming up with that theory, he 1:02:41.040 --> 1:02:43.600 of course had no vision for the future that it 1:02:43.680 --> 1:02:44.320 was going to use. 1:02:44.560 --> 1:02:47.000 People were going to use GPS so that they could navigate. 1:02:47.360 --> 1:02:49.920 But one of the things in understanding universe it allows 1:02:50.000 --> 1:02:53.120 us to create these technologies like GPS, which make our 1:02:53.160 --> 1:02:54.600 lives better and safer. 1:02:55.240 --> 1:02:58.000 When I asked Jason if you had one last piece 1:02:58.040 --> 1:03:00.000 of advice, I was surprised at his an. 1:03:00.120 --> 1:03:03.160 Sir, Yes, I do have one piece of advice, and 1:03:03.200 --> 1:03:05.280 that is, don't try to take a movie of the 1:03:05.320 --> 1:03:07.560 eclipse with your phone or a picture of the eclipse 1:03:07.560 --> 1:03:11.120 with your phone. Just be in the moment, experience the eclipse, 1:03:11.360 --> 1:03:14.480 look at it, and I guarantee you you will remember 1:03:14.480 --> 1:03:16.680 it for the rest of your life, whether you have a. 1:03:16.600 --> 1:03:17.560 Picture of it or not. 1:03:17.920 --> 1:03:21.560 So if you want to google NASA and U for instance, 1:03:21.560 --> 1:03:23.959 the Roman Space Telescope, that's a great way to find 1:03:24.000 --> 1:03:28.840 out things that I'm working on. Another great resource is 1:03:28.880 --> 1:03:33.000 the Planetary Society. That's a great resource for space in general. 1:03:33.040 --> 1:03:34.640 And if you want to find out more about the 1:03:34.680 --> 1:03:37.000 eclipse and where you can watch it and how you 1:03:37.000 --> 1:03:40.320 should watch it, I think the Planetary Society website is 1:03:40.360 --> 1:03:41.520 a really good resource. 1:03:41.960 --> 1:03:46.040 My thanks to Jason Rhodes, Senior research scientist at NASA's 1:03:46.160 --> 1:03:49.600 Jet Propulsion Laboratory in Pasadena, California. 1:03:49.720 --> 1:03:51.680 All right, if you have a question about technology, give 1:03:51.680 --> 1:03:54.120 me a call Triple eight rich one oh one. 1:03:54.320 --> 1:03:56.520 That's eight eight eight seven four to. 1:03:56.480 --> 1:03:59.720 Two four one zero one, or rich on Tech coming 1:03:59.760 --> 1:04:06.640 your way right after this. Welcome back to rich on Tech. 1:04:06.720 --> 1:04:09.600 Rich Demiro here hanging out with you talking tech at 1:04:09.720 --> 1:04:13.640 Triple eight rich one oh one. That's eight eight eight 1:04:13.880 --> 1:04:18.680 seven four to two four one zero one. The website 1:04:18.720 --> 1:04:22.640 for the show rich on Tech dot tv. Just click 1:04:22.720 --> 1:04:26.960 the toplink that says radio show. I she'll tell you 1:04:27.040 --> 1:04:31.360 what it actually says. Probably would help right it says, well, 1:04:31.440 --> 1:04:34.000 has the phone number for the show, says radio show links, 1:04:34.040 --> 1:04:36.920 and then it's got the date for this weekend. So 1:04:36.960 --> 1:04:39.000 that's where you can find the links. And people often 1:04:39.040 --> 1:04:40.600 email me and they say, hey, did you post this 1:04:40.680 --> 1:04:43.360 on the links? Yes, everything is on the show links. 1:04:43.640 --> 1:04:47.560 You'll be very surprised just how good I am with 1:04:47.640 --> 1:04:52.040 the show notes. They are very, very thorough. And by 1:04:52.040 --> 1:04:54.720 the way, I wanted to circle back to Diana and Torrance. 1:04:54.800 --> 1:04:58.400 She wanted some remote desktop software to access her MacBook 1:04:58.440 --> 1:05:01.840 Pro remotely talked about Team Viewer, which is free, or 1:05:01.880 --> 1:05:04.400 of course go to my PC, which is paid. But 1:05:04.480 --> 1:05:09.120 I was consulting with my tech brother and I said, hey, 1:05:09.160 --> 1:05:10.840 is there a you know, a better thing than some 1:05:10.880 --> 1:05:12.760 of these things that we were talking about. And he 1:05:12.800 --> 1:05:19.520 also recommended an open source alternative is rust desk are 1:05:19.680 --> 1:05:23.200 U s T d E s K. And I love 1:05:23.320 --> 1:05:27.760 any open source alternative software that's just you know, free 1:05:27.800 --> 1:05:29.800 and let's see, well, hold on, let me see if 1:05:29.840 --> 1:05:32.840 this is free. This may not be free. Hold on, Yeah, 1:05:32.960 --> 1:05:36.360 self hosting is free, so you kind of, you know, 1:05:36.400 --> 1:05:39.440 you may need to know a little bit if you 1:05:39.480 --> 1:05:41.360 want to self host this. But it's nice to have 1:05:41.400 --> 1:05:44.000 options out there. And by the way, the other website 1:05:44.000 --> 1:05:48.800 that I like if you ever looking for something like 1:05:48.920 --> 1:05:50.880 let's say you know an app right and you want 1:05:50.880 --> 1:05:53.600 to find something that's similar to that app. The website 1:05:53.640 --> 1:05:56.480 I like for finding that software is called alternative two 1:05:56.840 --> 1:06:00.160 dot net alternative to dot net. So let's say you 1:06:00.240 --> 1:06:02.840 like Evernoe. You can type in evernote and then it 1:06:02.880 --> 1:06:06.360 will show you all the alternatives to that program. It's 1:06:06.360 --> 1:06:09.000 a really nice way of finding apps that are similar 1:06:09.000 --> 1:06:10.720 to what you already know. But maybe you're looking for 1:06:10.760 --> 1:06:14.240 something better or with different functionality, or that's free, or 1:06:14.240 --> 1:06:16.920 that's cross platform, and that's always a good way to 1:06:16.920 --> 1:06:18.919 do it. One of the things I did not mention 1:06:19.960 --> 1:06:23.120 when I was talking about the whole case against Apple, 1:06:23.600 --> 1:06:25.959 and you've heard me say this on this show many 1:06:26.000 --> 1:06:28.920 many times now. I love Apple. I think they have 1:06:28.960 --> 1:06:34.120 done incredible things. They have really really just kind of 1:06:34.160 --> 1:06:35.920 pushed the envelope in a lot of ways with what 1:06:35.960 --> 1:06:38.520 our phones can do and how we do things. But 1:06:38.600 --> 1:06:41.040 I also do take issue with some of the ways 1:06:41.040 --> 1:06:43.520 that they do things. And if you've listened to this show, 1:06:43.560 --> 1:06:45.160 you know that I have a major issue with the 1:06:45.160 --> 1:06:48.080 fact that they do not allow I Message on Android. 1:06:48.440 --> 1:06:50.360 Apple should have come out with the I Message for 1:06:50.440 --> 1:06:53.160 Android app years ago. It would have solved a lot 1:06:53.160 --> 1:06:56.600 of these problems, because that is the main point of 1:06:56.640 --> 1:07:00.440 contention among most people now downloading third party apps and 1:07:00.440 --> 1:07:02.440 all that stuff. Sure you can argue that, you know, 1:07:02.520 --> 1:07:04.680 techy people like myself have a problem with that in 1:07:04.720 --> 1:07:07.120 some of the ways that the iPhone operating system works 1:07:07.160 --> 1:07:09.480 and some of the access you get to some of 1:07:09.520 --> 1:07:12.000 the features and the hardware. Yes, I understand all that, 1:07:12.240 --> 1:07:14.880 but I think for the average person, all they want 1:07:14.920 --> 1:07:17.040 to do is just send a video to an Android 1:07:17.040 --> 1:07:19.960 friend and have it work, or an Android friend send 1:07:19.960 --> 1:07:22.080 a video to an iPhone friend and have that work, 1:07:22.480 --> 1:07:25.160 or to see typing indicators. And again, these are things 1:07:25.240 --> 1:07:28.560 that have standards that almost every other company, I should 1:07:28.600 --> 1:07:31.880 say every company in the world abides by except for Apple. 1:07:32.240 --> 1:07:35.280 And yes, they will later this year supposedly give us 1:07:35.320 --> 1:07:37.960 some of those standards with RCS built into the iPhone, 1:07:38.000 --> 1:07:39.560 but we don't know how they're going to implement it, 1:07:39.800 --> 1:07:42.160 and I'm sure there still will be some level of 1:07:42.280 --> 1:07:46.280 distinction between I message and Android. You know, your friends 1:07:46.320 --> 1:07:48.320 will probably still show up as a green bubble, even 1:07:48.320 --> 1:07:51.439 though your picture will be high resolution, which will be great. 1:07:52.800 --> 1:07:55.240 But I mentioned anytime I talk about Apple apps. You 1:07:55.280 --> 1:07:57.400 know Apple, when you download the iPhone, they've got all 1:07:57.520 --> 1:07:59.200 the apps that they want on there. You know, they've 1:07:59.200 --> 1:08:02.480 got a music app, they've got a notepad app, they've 1:08:02.520 --> 1:08:07.360 got calendar, email, everything. Guess what, I don't use any 1:08:07.360 --> 1:08:10.320 of those apps. I don't use any of them because 1:08:10.960 --> 1:08:13.640 using any of those apps gets you deeper into the 1:08:13.680 --> 1:08:16.639 Apple ecosystem. Now, if you're only going to use Apple 1:08:16.680 --> 1:08:18.479 for the rest of your life, sure it works great, 1:08:18.479 --> 1:08:21.160 it's fine. But I want to have options, so I 1:08:21.240 --> 1:08:26.439 always look for what I call cross platform third party apps. So, 1:08:26.960 --> 1:08:29.800 for instance, my notes app, I use Evernoe because it 1:08:29.840 --> 1:08:32.599 works everywhere, and it works the same everywhere whereas if 1:08:32.600 --> 1:08:35.840 I use Apple Notes, it's a great app, it only 1:08:35.920 --> 1:08:39.000 works on Apple devices. Try using that anywhere else. I 1:08:39.040 --> 1:08:42.679 just can't recommend it because of that reason. So again, 1:08:42.800 --> 1:08:44.559 I think that a lot of these things we're seeing 1:08:44.560 --> 1:08:47.400 with Apple are things that maybe need to change. I 1:08:47.479 --> 1:08:50.840 know there's a lot of opinions on either side, but 1:08:50.960 --> 1:08:52.240 at the end of the day, I think there's no 1:08:52.360 --> 1:08:56.040 denying that Apple has done incredible things. But it's just 1:08:56.120 --> 1:08:59.439 the method to their madness that some people take issue with. 1:09:00.200 --> 1:09:03.360 Let's go to Seraphene in Studio City. You are on 1:09:03.640 --> 1:09:05.880 with Rich. Welcome, Hi Rich. 1:09:05.960 --> 1:09:08.800 I'm the artist that calls you every once in a while. 1:09:09.040 --> 1:09:10.280 Oh how's the art going. 1:09:11.080 --> 1:09:12.040 Oh awesome? 1:09:12.120 --> 1:09:12.479 Thank you. 1:09:12.680 --> 1:09:13.680 Yeah, that's good to hear. 1:09:14.479 --> 1:09:16.360 And I love the rain too, so that I can, 1:09:16.520 --> 1:09:18.840 you know, anyway, get to the point. 1:09:19.320 --> 1:09:21.840 No, I love the rain. I'm telling I love the rain. 1:09:21.920 --> 1:09:23.439 I first thing I did this morning was open up 1:09:23.479 --> 1:09:25.760 my back door to have the rain sound. I think 1:09:25.760 --> 1:09:27.280 the rain is great, although we've got a lot of 1:09:27.360 --> 1:09:29.479 it in California. Anyway, how can I help? 1:09:30.000 --> 1:09:33.680 Okay, I am hearing impaired. I don't hear high frequencies. 1:09:34.320 --> 1:09:38.639 My iPhone works fine, the volume is great. Called tech 1:09:38.720 --> 1:09:42.479 support last night with Apple and said, okay, I have 1:09:42.600 --> 1:09:46.320 a MacBook Pro, I have Sonoma, I have fourteen blah 1:09:46.360 --> 1:09:50.800 blah blah. I'm up to the latest update. But I 1:09:50.880 --> 1:09:53.920 can't turn the volume up as much as I want. 1:09:54.439 --> 1:09:58.560 I've tried the Beat headphones, I've tried the ear pods. 1:09:58.800 --> 1:10:01.200 I keep losing all the cords and all the little 1:10:01.560 --> 1:10:04.439 you know, chargers and all that kind of stuff, and 1:10:04.520 --> 1:10:10.320 I just wanted to bring my my my pro into 1:10:10.439 --> 1:10:15.640 tech support and saying, put some stronger speakers in, like 1:10:15.680 --> 1:10:18.559 you can put in you know, more memory or. 1:10:18.520 --> 1:10:18.960 Something like that. 1:10:19.080 --> 1:10:22.519 Oh, Saraphine, you know we can't do that with the computer. 1:10:22.680 --> 1:10:26.000 With the MacBook, you can't. You can't replace those speakers. 1:10:26.920 --> 1:10:28.920 I mean, in all seriousness, you can't do that with 1:10:28.920 --> 1:10:32.840 almost any laptop. There is one brand out there that 1:10:32.880 --> 1:10:35.400 I'm doing a story with. Oh gosh, it's I think 1:10:35.439 --> 1:10:38.720 it's called Framework, and they're actually shipping a laptop with 1:10:39.240 --> 1:10:43.120 modular parts. Which, look, I get it. These laptops. They 1:10:43.120 --> 1:10:45.920 are small, they're engineered. Everything with the Apple is sort 1:10:45.920 --> 1:10:49.360 of like, you know, closed up inside. So what did 1:10:49.360 --> 1:10:51.160 they tell you? You can't replace these speakers? 1:10:51.200 --> 1:10:51.360 Right? 1:10:51.880 --> 1:10:57.040 I couldn't get past settings sound with the tech support person. 1:10:57.280 --> 1:11:00.400 He couldn't comprehend that what I was trying to get to. 1:11:01.120 --> 1:11:06.160 Okay, So I think your best bet is probably going 1:11:06.240 --> 1:11:11.040 to be an external speaker. Have you thought about that? 1:11:12.680 --> 1:11:17.320 I got so many things I know, and I just 1:11:17.360 --> 1:11:19.280 want to keep it simple. If I'm out in my 1:11:19.400 --> 1:11:22.320 studio working, I want to open up my computer. Fine, 1:11:22.360 --> 1:11:24.320 if I go out into my yard, I want to 1:11:24.320 --> 1:11:27.160 open up my computer. Fine, but I don't want to 1:11:27.200 --> 1:11:32.000 have to keep carrying, you know, a basket full of attachments. 1:11:31.360 --> 1:11:34.519 Right, Okay, I understand that so well. I think that yes, 1:11:34.600 --> 1:11:36.360 I get that, and I think the easiest would be 1:11:37.400 --> 1:11:38.720 you know, there's two ways you can do it, and 1:11:38.840 --> 1:11:40.559 I'm looking on Amazon. You can get a pair of 1:11:40.600 --> 1:11:45.360 Amazon Basics USB speakers that will plug into your laptop 1:11:45.400 --> 1:11:47.320 and that's you know, that'll be a very easy way 1:11:47.360 --> 1:11:50.040 to get louder sound. Those are fifteen bucks. The only 1:11:50.080 --> 1:11:52.960 issue is depending on your laptop. They're not USBC, so 1:11:52.960 --> 1:11:55.320 I'm not sure what model you have. But I'm looking 1:11:55.360 --> 1:12:01.280 at this app called Have you looked at this boom too? Okay, well, 1:12:01.320 --> 1:12:04.320 I think you should try this because it is a 1:12:04.320 --> 1:12:08.240 audio enhancement app, so it gives you control over It 1:12:08.280 --> 1:12:11.800 looks like some of the frequencies as well, so you 1:12:11.880 --> 1:12:14.120 might be able to boost the frequencies that you're having 1:12:14.160 --> 1:12:18.880 trouble hearing and that might help you. So I would 1:12:18.880 --> 1:12:21.760 definitely try this out. It looks like it's a free trial. 1:12:21.840 --> 1:12:24.680 Let's see how much this is, so. 1:12:24.680 --> 1:12:25.920 I'd go through the app store. 1:12:26.320 --> 1:12:29.400 Yeah, you can go on the website. It's Globaldlight Dot 1:12:29.439 --> 1:12:33.680 com slash boom two and I will link it up 1:12:33.680 --> 1:12:37.559 boom and then the number two Globaldlight dot com slash 1:12:37.720 --> 1:12:44.280 boom two and it looks like it's about fourteen bucks 1:12:44.280 --> 1:12:47.320 for the year or thirty two dollars forever. But Saraphine, 1:12:47.360 --> 1:12:49.520 I think that's going to solve a lot of your issues. 1:12:50.000 --> 1:12:54.639 And yeah, that's why I love the show. I learned 1:12:54.640 --> 1:12:57.200 stuff on a daily basis. I love it. Eight eight 1:12:57.280 --> 1:12:59.960 rich one O one eight eight seven four two four 1:13:00.200 --> 1:13:02.679 one zero one. Coming up, I'll tell you how Google 1:13:02.760 --> 1:13:05.720 can help you identify a song by singing it. This 1:13:05.800 --> 1:13:09.559 is rich on Tech. Welcome back to rich On Tech. 1:13:09.640 --> 1:13:12.720 Rich DeMuro here hanging out with you, talking technology at 1:13:12.800 --> 1:13:16.280 Triple eight rich one on one eight eight eight seven 1:13:16.400 --> 1:13:19.360 four to two four one zero one. Give me a 1:13:19.360 --> 1:13:24.000 call if you have a question about something. So I 1:13:24.040 --> 1:13:29.080 watched the Taylor Swift on Disney Plus last weekend and 1:13:29.120 --> 1:13:31.240 I'm not kidding. I think my wife fell in love 1:13:31.240 --> 1:13:34.200 with me all over again. I just saw her melt 1:13:34.439 --> 1:13:37.439 She's like you do, and I was like yeah, And 1:13:37.439 --> 1:13:39.040 then of course I played it up a little bit. 1:13:40.320 --> 1:13:44.599 Let's watch it again sometime, but it was, you know, 1:13:44.640 --> 1:13:46.200 I gotta give her credit. I mean the girl was 1:13:46.240 --> 1:13:49.920 on there for like three hours plus, singing her heart out. 1:13:49.960 --> 1:13:54.479 It was amazing anyway, So if you haven't watched that, 1:13:54.520 --> 1:13:56.439 it's on Disney Plus. I did wait until it was 1:13:56.479 --> 1:13:58.679 for free on Disney Plus. I didn't see in the movies. 1:13:58.720 --> 1:14:00.439 I didn't pay the twenty dollars as a no, no, no, 1:14:00.439 --> 1:14:02.760 I'm wait. I pay for all these streaming services. I 1:14:02.800 --> 1:14:05.519 am not paying an extra nickel. If you see my 1:14:05.600 --> 1:14:07.080 kids come up to me, they're like, Dad, can we 1:14:07.120 --> 1:14:09.200 watch that movie? I'm like, is it free? Because I 1:14:09.240 --> 1:14:11.280 pay for everything. In no way am I paying an 1:14:11.280 --> 1:14:13.400 extra nickel for any streaming service. 1:14:14.240 --> 1:14:14.559 Uh. 1:14:14.600 --> 1:14:20.680 Speaking of streaming, thank you Bobo. So this is pretty cool. 1:14:20.720 --> 1:14:23.320 I found this out through life hacker. Now you know 1:14:23.400 --> 1:14:26.559 Shazam can identify any song that's playing right use his 1:14:26.560 --> 1:14:29.240 little fingerprints on the songs. Well, I thought this was 1:14:29.280 --> 1:14:33.800 pretty cool. You can sing or hum a song and 1:14:34.520 --> 1:14:37.479 Google will figure out the song name. So try it 1:14:37.479 --> 1:14:40.360 out if you have a I think it works on 1:14:40.439 --> 1:14:42.679 iPhone as well, but you have to have the Google app, 1:14:42.760 --> 1:14:45.640 so Google App or on Android, it just has that 1:14:45.680 --> 1:14:49.479 little Google search bar. So just tap the microphone and 1:14:49.560 --> 1:14:52.200 you can literally see where it says down at the 1:14:52.200 --> 1:14:54.400 bottom and says search a song. So you tap that 1:14:54.479 --> 1:14:57.519 and now you can just play sing or hum a song. 1:14:57.600 --> 1:14:59.760 So you can literally just speak the words to a song. 1:15:01.120 --> 1:15:04.880 All right, So now we got bad blood, Baby got 1:15:05.120 --> 1:15:08.439 bad blood. Look what you there? It is Taylor Swift 1:15:08.520 --> 1:15:11.160 nineteen eighty nine bad Blood eight percent. Match. That's how 1:15:11.160 --> 1:15:14.880 bad I am at singing eight percent. But pretty cool? Huh. 1:15:14.920 --> 1:15:17.040 I mean I did not realize that that was built 1:15:17.080 --> 1:15:22.240 into Google Search. So again, go just tap the microphone 1:15:22.479 --> 1:15:25.800 on the Android home screen or go into the Google app. 1:15:25.840 --> 1:15:27.360 Let's see if I go into the Google app on 1:15:27.479 --> 1:15:31.080 iPhone and I tap the same thing. So go into 1:15:31.120 --> 1:15:34.000 the Google app on the iPhone, tap the microphone, and 1:15:34.040 --> 1:15:36.040 then it says search a song, and you can play 1:15:36.080 --> 1:15:39.080 singer hum a song. That is so cool, Bobo, where's 1:15:39.080 --> 1:15:46.920 the applause? Okay? Crickets? Okay, all right, let's go to Uh. 1:15:47.120 --> 1:15:49.720 I think Andrew has heard enough. Andrew and Ventura, you're 1:15:49.720 --> 1:15:50.280 on with Rich. 1:15:53.160 --> 1:15:55.920 So Apple has screwed up yet another thing. Uh oh, 1:15:56.040 --> 1:15:56.720 let's all do. 1:15:56.720 --> 1:16:00.639 So we added to the government's list being a record. 1:16:01.560 --> 1:16:04.639 If we go into the app store, sure, I want 1:16:04.680 --> 1:16:07.640 to share something with a friend of mine, so I 1:16:07.680 --> 1:16:09.439 want to see find this app so I can just 1:16:09.479 --> 1:16:11.439 send them a link. So I go into the app 1:16:11.479 --> 1:16:14.360 store and at the top right you tap your initials 1:16:14.880 --> 1:16:18.200 and then there's purchase history. Sure, and I typed start 1:16:18.240 --> 1:16:20.000 to type the name of the app that I want 1:16:20.200 --> 1:16:23.599 purchase history, and it used to just pop right up, but. 1:16:23.640 --> 1:16:24.560 Now they're filtering it. 1:16:24.840 --> 1:16:28.519 The default is for paid apps, so I've got a 1:16:28.560 --> 1:16:31.960 tap tap tap all apps. 1:16:31.720 --> 1:16:34.360 And then I don't know what it was last year, 1:16:34.439 --> 1:16:37.720 the year before, and then it still can't find it. 1:16:38.240 --> 1:16:40.000 They've really that up. 1:16:42.320 --> 1:16:45.360 Yeah, as soon as you're saying they did change this interesting, 1:16:46.520 --> 1:16:50.120 Yeah they did. Because that's my kid's secret weapon. They 1:16:50.160 --> 1:16:52.960 figure out they can down they they realize because we're 1:16:53.000 --> 1:16:56.040 on family sharing, they can download any app that I've 1:16:56.080 --> 1:17:01.200 downloaded in the past. They can just redownload it in 1:17:01.320 --> 1:17:04.200 puting a kid blocker. Yeah, oh they've gotten they've gotten 1:17:04.200 --> 1:17:08.080 past the kid blockers. My kid is like a fly 1:17:08.280 --> 1:17:11.240 to a light when it comes to YouTube. I'm not kidding. 1:17:11.280 --> 1:17:14.120 I've blocked YouTube on more devices in my house than 1:17:14.160 --> 1:17:18.559 you can imagine, and somehow he finds YouTube on these devices. 1:17:18.600 --> 1:17:20.160 I mean he got a flip phone the other day 1:17:20.200 --> 1:17:21.680 and found YouTube on it. I don't know how he 1:17:21.720 --> 1:17:23.400 does it, but he will figure it out. 1:17:23.479 --> 1:17:25.240 Great, I can blow half a day on YouTube. 1:17:25.280 --> 1:17:27.880 Oh well, look, it's great. But when you're a kid 1:17:27.920 --> 1:17:30.160 and you're flipping through YouTube shorts, it's a lot of 1:17:30.160 --> 1:17:32.200 nonsense that he doesn't need to be watching at nine 1:17:32.240 --> 1:17:33.920 years old, and soide. 1:17:33.360 --> 1:17:37.320 And climb a tree. Yeah, while I'm on my search rant. Sure, 1:17:37.640 --> 1:17:42.559 Apple Email lets you combine all your emails, and I've 1:17:42.600 --> 1:17:45.800 got like twelve email addresses for personal and business. Sure, 1:17:45.960 --> 1:17:48.960 and it searches all of those faster than any desktop computer. 1:17:49.080 --> 1:17:53.000 I'm nine, I've got So that's that's fabulous, Except I've 1:17:53.000 --> 1:17:55.719 got all these emails, and now I want to search 1:17:55.800 --> 1:18:00.599 for something really specific, like a part number one, two, three, four, five, six. Yeah, 1:18:00.680 --> 1:18:04.720 it'll show up, for just a second, all kinds of 1:18:04.840 --> 1:18:09.519 other random emails that don't have anywhere near that, or 1:18:09.720 --> 1:18:14.839 a specific word like antisocial established minitarianism I can't even pronounce, 1:18:15.880 --> 1:18:18.160 but it'll show up all kinds of stuff that doesn't 1:18:18.160 --> 1:18:19.559 have that, you know what. 1:18:19.200 --> 1:18:24.479 I don't use the Apple mail app, but I find 1:18:24.520 --> 1:18:28.519 a similar issue on Gmail. So if I am searching 1:18:28.560 --> 1:18:31.000 for something on Gmail. I have found that I get 1:18:31.040 --> 1:18:34.400 better results when I don't finish the search. Like on 1:18:35.840 --> 1:18:38.040 the search bar, I will start typing for something and 1:18:38.080 --> 1:18:40.280 the email will pop up right at the top. But 1:18:40.360 --> 1:18:42.760 if I press search, all of a sudden, it's like 1:18:42.760 --> 1:18:45.080 I can't find that same email. So it seems like 1:18:45.280 --> 1:18:49.280 there's a disconnect between sort of like the immediate response 1:18:49.320 --> 1:18:51.920 that it thinks, almost like the spotlight response that it 1:18:51.960 --> 1:18:55.439 thinks you want, versus the actual searching in the email. 1:18:55.520 --> 1:18:57.880 So I don't have an answer for that one. But 1:18:57.920 --> 1:18:59.840 I find that myself as well. So I usually end 1:18:59.920 --> 1:19:02.920 up just instead of pressing the search and pressing enter, 1:19:03.760 --> 1:19:06.400 I will just literally start typing and wait for the 1:19:06.520 --> 1:19:09.040 first search to come up, and then I'll just not 1:19:09.320 --> 1:19:12.040 complete that search and I'll just click that link. Now, 1:19:12.080 --> 1:19:14.320 a couple of things, Andrew, because I just want to 1:19:14.360 --> 1:19:18.400 help you know, if someone's listening and they're looking for 1:19:18.439 --> 1:19:20.519 a purchase history, and you're right, they did change that, 1:19:20.600 --> 1:19:24.719 which is kind of annoying, I will admit, because there's 1:19:24.760 --> 1:19:27.680 no all time. They've got date range of thirty days, 1:19:27.800 --> 1:19:30.600 ninety days this year or last year, which defeats the 1:19:30.600 --> 1:19:33.080 whole purpose of looking for an app that you downloaded, 1:19:33.120 --> 1:19:35.120 you know, a couple of years ago. I don't know 1:19:35.160 --> 1:19:37.400 why they made that change, but they did give more 1:19:37.439 --> 1:19:40.400 options on searching for stuff, whether it's free or paid, 1:19:40.880 --> 1:19:44.760 the type, whether it's apps in app purchases, subscriptions, But 1:19:44.880 --> 1:19:46.360 I did like the old way. Just type in the 1:19:46.439 --> 1:19:48.280 name and it comes up no matter when you bought it. 1:19:48.960 --> 1:19:52.679 But if you want there's two little things I will 1:19:52.720 --> 1:19:56.599 I will mention. Number one, there's a great Apple website 1:19:56.640 --> 1:20:03.240 called report Aproblem dot app com. Report a problem dot 1:20:03.280 --> 1:20:04.880 Apple dot com. Did you know that you can get 1:20:04.880 --> 1:20:08.040 a refund for an app or a movie or a 1:20:08.080 --> 1:20:10.160 piece of music or anything that you purchase through the 1:20:10.200 --> 1:20:12.640 app Store if you're having an issue with it, you 1:20:12.680 --> 1:20:16.360 can request a refund and nine times out of ten 1:20:16.400 --> 1:20:19.880 you will get that refund. And it's definitely a good 1:20:19.920 --> 1:20:21.960 website to know, and it's pretty much it seems like 1:20:22.000 --> 1:20:25.120 it's an automated system, although they say that they look 1:20:25.160 --> 1:20:28.680 at these things manually. But go to report aproblem dot 1:20:28.720 --> 1:20:31.360 apple dot com and while you're in there, you can 1:20:31.400 --> 1:20:34.599 also search and see a list of everything that you've 1:20:34.640 --> 1:20:37.000 purchased over the years. And it doesn't seem like there 1:20:37.040 --> 1:20:39.960 is any any limit on you know, you can just 1:20:40.000 --> 1:20:42.759 continue that infinite scroll. That's the first thing. The second 1:20:42.840 --> 1:20:48.800 thing is the email address. So for me, you can 1:20:48.920 --> 1:20:51.639 find the email address that Apple sends you things from, 1:20:51.840 --> 1:20:55.639 and it's usually no underscore reply at email dot Apple 1:20:55.680 --> 1:20:57.720 dot com. So what I would do is, if you 1:20:57.760 --> 1:20:59.479 want to keep track of all the things you're buying 1:20:59.600 --> 1:21:03.880 on the Apple app Store, just find the latest thing 1:21:03.920 --> 1:21:07.200 that you bought on there, and then you can type 1:21:07.200 --> 1:21:10.320 that email address and make a search filter. And so 1:21:10.400 --> 1:21:13.920 you can make that search filter and then tag everything 1:21:13.920 --> 1:21:16.799 that you purchase from Apple with you know, a label 1:21:16.800 --> 1:21:19.000 that says like Apple purchases, or you can just save 1:21:19.080 --> 1:21:21.559 that search and you could easily get back to it. 1:21:21.640 --> 1:21:24.040 So those are some of the ways that I find 1:21:24.760 --> 1:21:29.519 to kind of organize the Apple situation, because I will 1:21:29.520 --> 1:21:32.280 be honest, when you get that charge on your card, 1:21:32.960 --> 1:21:35.320 every single one of them says Apple, and I'm like, 1:21:35.360 --> 1:21:40.000 wait a second, two nine ninety nine, thirty seven ninety nine, 1:21:40.200 --> 1:21:42.840 what were these four? And I will tell you two 1:21:42.920 --> 1:21:44.600 of the biggest if you ever wanted to be a 1:21:44.640 --> 1:21:48.960 scam artist, honestly, and I'm I can't believe that this 1:21:49.040 --> 1:21:52.280 is even a thing. But Amazon and Apple, the two 1:21:52.360 --> 1:21:55.120 probably biggest billers in the world, they don't give you 1:21:55.160 --> 1:21:58.000 any indication on your card statement of what you're being 1:21:58.040 --> 1:22:01.760 billed for. It just says Apple, it just Amazon. So 1:22:01.960 --> 1:22:04.639 when I see my statement, I have no clue if 1:22:04.640 --> 1:22:07.240 that was a legitimate charge or not. Now I'm not 1:22:07.240 --> 1:22:10.360 saying to do that, but like, seriously, someone's gonna get 1:22:10.400 --> 1:22:12.519 hip to this and they're gonna start charging us random 1:22:12.560 --> 1:22:15.479 amounts under the term Apple or Amazon because half of 1:22:15.479 --> 1:22:19.599 my charge ledger is Apple or Amazon. And I have 1:22:19.720 --> 1:22:23.400 no idea what those charges are for. Because between myself, 1:22:23.520 --> 1:22:26.479 my wife, my kids, we're all charging stuff all the 1:22:26.479 --> 1:22:29.120 time on Apple and Amazon. And it's like, okay, so 1:22:29.240 --> 1:22:30.679 let me just look here. Do I have any charges 1:22:30.720 --> 1:22:34.880 from Amazon on here? Okay, let's see Amazon there it 1:22:34.920 --> 1:22:37.600 is seventy six dollars eighty four cents. No idea what 1:22:37.640 --> 1:22:41.880 that's for. Let's see Apple, Apple dot com slash bill 1:22:41.920 --> 1:22:44.280 twelve dollars ninety nine cents, No idea what that's for. 1:22:45.760 --> 1:22:48.559 Let's see is keep going Microsoft store thirty nine ninety nine. 1:22:48.640 --> 1:22:49.920 Now I do know what that's for. I bought my 1:22:50.000 --> 1:22:52.920 kid a game Apple dot com slash bill thirty seven 1:22:53.040 --> 1:22:55.680 ninety five. Okay, that's for my cloud storage. I get that, 1:22:56.000 --> 1:22:58.960 but my point is they don't really give you much 1:22:59.040 --> 1:23:02.120 indication of what Apple dot com slash bill four dollars 1:23:02.200 --> 1:23:04.679 ninety nine cents. Now, that's a lot of things build 1:23:04.720 --> 1:23:06.880 from Apple that I just don't really I can't match 1:23:06.920 --> 1:23:09.880 those up unless I get a Ledger every month and search. 1:23:09.960 --> 1:23:16.519 So anyway, am I done? We solve more time here. Okay, 1:23:17.160 --> 1:23:19.599 let's go to break. I'll save you my riches rants. 1:23:20.479 --> 1:23:23.479 Coming up, Gary's asking the best way to uh, let's 1:23:23.520 --> 1:23:25.280 see what does he say? Best way to dispose of 1:23:25.280 --> 1:23:29.120 an old laptop computer? Eighty eight rich one O one 1:23:29.200 --> 1:23:31.400 eighty eight seven four to two, four to one zero one. 1:23:31.439 --> 1:23:33.400 I'll answer that and more of your questions coming up 1:23:33.479 --> 1:23:37.920 right after this. Welcome back to Rich on Tech. Rich 1:23:38.000 --> 1:23:43.120 DeMuro here hanging out with you, talking technology. This is 1:23:43.160 --> 1:23:44.840 the show where I talk about the tech stuff I 1:23:44.880 --> 1:23:48.960 think you should know about. So we don't discuss everything. 1:23:49.000 --> 1:23:51.200 There'd be no be not enough time in the world 1:23:51.280 --> 1:23:52.760 to do that, but I do try to hit the 1:23:52.800 --> 1:23:55.599 things that I think you should know about. This week 1:23:55.680 --> 1:24:00.360 very popular on my TV program, I shared travel websites 1:24:00.720 --> 1:24:03.000 you know spring break is coming up and a lot 1:24:03.040 --> 1:24:05.200 of people you want to get out of town, want 1:24:05.200 --> 1:24:08.600 to find a hotel, airbnb, rental car, and so I 1:24:08.720 --> 1:24:11.760 shared a bunch of websites that are not your Expedias 1:24:11.760 --> 1:24:15.240 and Kayaks we all know them, but some other websites, 1:24:15.280 --> 1:24:18.160 including auto slash, which is for car rental deals. I 1:24:18.200 --> 1:24:22.200 thought that was pretty cool. Travel Arrow this is a 1:24:22.200 --> 1:24:25.600 web browser that actually reveals the secret hotel names for 1:24:25.720 --> 1:24:29.200 price lines express deals. That's kind of cool. I've not 1:24:29.439 --> 1:24:33.120 used that personally, so I can't vouch. But by the way, 1:24:33.320 --> 1:24:35.400 I was one of the earliest people to ever use 1:24:35.439 --> 1:24:37.960 priceline dot com. My wife and I flew to Vegas 1:24:38.000 --> 1:24:41.880 for twenty dollars and round trip, and we were actually 1:24:41.920 --> 1:24:44.160 featured in a price Line newspaper ad because of that. 1:24:44.200 --> 1:24:46.200 They had like it wasn't just us, there's like one 1:24:46.280 --> 1:24:48.400 hundred people that use Priceline in the first like week. 1:24:48.439 --> 1:24:50.120 And of course I was a nerd even back then, 1:24:50.720 --> 1:24:52.479 and I was like, oh my gosh, you can't believe 1:24:52.479 --> 1:24:53.960 you could pay twenty bucks and get it. You know, 1:24:54.000 --> 1:24:56.880 you name your own price for this hotel, you name 1:24:56.960 --> 1:25:00.400 your own price for a flight, and it's like, wait, 1:25:00.400 --> 1:25:03.680 what and I used it for many many years for 1:25:03.760 --> 1:25:07.240 the hotel rooms as well. I loved it, and I 1:25:07.280 --> 1:25:09.360 don't use it as much anymore, but it's still there. 1:25:09.600 --> 1:25:11.160 It's probably not as good as it used to be, 1:25:11.160 --> 1:25:14.960 but it's still there anyway. Flightsfrom dot Com This is 1:25:14.960 --> 1:25:17.679 a cool way to discover direct flights from any airport. 1:25:17.760 --> 1:25:19.559 So if you have a regional airport near you, or 1:25:19.560 --> 1:25:20.800 you just want to see where you can go from 1:25:20.800 --> 1:25:27.240 your airport direct, that's a good one. Hichi Hichee. This 1:25:27.280 --> 1:25:30.000 is pretty genius. It will take the link from your 1:25:30.040 --> 1:25:33.040 Airbnb listing, you pop it in there, and it will 1:25:33.080 --> 1:25:35.519 reverse search it on other sites, so it will see 1:25:35.520 --> 1:25:40.040 if it's maybe cheaper on verbo or directly booking with 1:25:40.080 --> 1:25:43.000 that website, so that's kind of cool. This is probably 1:25:43.000 --> 1:25:45.880 my favorite out of all of them. It's called Wiki Voyage. 1:25:46.240 --> 1:25:49.479 It's like Wikipedia, but it's a travel guide, so it 1:25:49.600 --> 1:25:52.600 gives you all the information you need about a destination. 1:25:52.680 --> 1:25:55.479 So if you're going to a place like Rome, Italy, 1:25:56.000 --> 1:25:59.400 you type in Rome and it will give you everything 1:25:59.439 --> 1:26:01.800 you need to know about Rome. It's almost like those 1:26:01.840 --> 1:26:04.879 travel books back in the day, but all on one page, 1:26:05.000 --> 1:26:08.000 and it's like Wikipedia, so it's updated by real people. 1:26:09.320 --> 1:26:13.800 This one is interesting, nap or nappr. This lets you 1:26:13.840 --> 1:26:18.200 rent hotel rooms by the hour, four to ten hours. 1:26:19.040 --> 1:26:23.880 So what could possibly go wrong nappr Now, the idea 1:26:23.920 --> 1:26:25.920 is that you can rest and recharge on the go. 1:26:26.400 --> 1:26:28.559 When I landed in Italy a couple of years ago, 1:26:28.920 --> 1:26:30.880 you know, we landed at nine am and our hotel 1:26:30.960 --> 1:26:34.559 room was not ready until three or four pm. So 1:26:35.200 --> 1:26:37.160 if you're in one of those situations, maybe you want 1:26:37.160 --> 1:26:38.920 a hotel room just you know, take a nap in 1:26:38.960 --> 1:26:42.839 the morning or something. And then to go beyond Google Maps, 1:26:43.280 --> 1:26:48.600 I mentioned oh producer Kim chimed in hourly Hotels, I 1:26:48.640 --> 1:26:57.439 know what those are used for? Napping, right, and then 1:26:57.560 --> 1:27:02.800 Rome Rome to Rio, and then city Mapper. So if 1:27:02.800 --> 1:27:05.160 you want links to all of these off the beaten 1:27:05.240 --> 1:27:09.519 path travel sites, just go to Rich on tech dot TV, 1:27:09.680 --> 1:27:13.320 scroll all the way down and it says as seen 1:27:13.400 --> 1:27:20.479 on TV handy travel websites. Let's see Gary writes in Hey, Rich, 1:27:20.520 --> 1:27:22.719 good show today, what is the best way to dispose 1:27:22.760 --> 1:27:26.120 of an old laptop computer? Gary, Gary, I'm glad that 1:27:26.160 --> 1:27:28.040 you're not just gonna throw this thing in the trash, 1:27:28.160 --> 1:27:30.080 which I'm sure some people do, because there are a 1:27:30.160 --> 1:27:32.480 lot of parts in there that should be properly recycled 1:27:33.160 --> 1:27:35.000 a couple of ways. Number One, you should look into 1:27:35.040 --> 1:27:38.519 donating it to an organization if you can. In the 1:27:38.640 --> 1:27:41.639 LA area, there's a place called the Laptop Elf Project. 1:27:41.680 --> 1:27:44.800 Even though this computer seems old and crusty, they may 1:27:44.840 --> 1:27:46.840 be able to turn it into a chromebook that will 1:27:46.840 --> 1:27:49.920 still work for someone in need. So definitely check out 1:27:49.920 --> 1:27:54.519 the Laptop Elf Project or another organization in your area. 1:27:54.680 --> 1:27:58.559 Just look up donate laptop nonprofit and you know or 1:27:58.640 --> 1:28:04.719 refurbished laptop. Second way is Staples or Best Buy both 1:28:04.880 --> 1:28:09.400 except electronics for recycling Staples, I've done this very very easy. 1:28:09.439 --> 1:28:12.519 It is free. You can recycle items there. They take 1:28:12.560 --> 1:28:16.200 a whole bunch of stuff, almost everything. A couple of 1:28:16.240 --> 1:28:18.439 things they don't take, but they take a lot of stuff, 1:28:18.439 --> 1:28:22.599 including a lot of batteries too, even alkaline batteries. Now 1:28:22.640 --> 1:28:25.919 that's new. So I did a story about recycling batteries, 1:28:25.960 --> 1:28:27.719 and you know, I'll be honest. I used to maybe 1:28:27.720 --> 1:28:29.880 toss them in the trash once in a while until 1:28:29.880 --> 1:28:32.679 I learned how bad that was, and I started saving 1:28:32.720 --> 1:28:35.880 my batteries and then recycling them, and it makes a 1:28:35.880 --> 1:28:38.280 big difference. You know, it's just one of these things. 1:28:38.479 --> 1:28:40.479 It's a little bit annoying to have this big, giant 1:28:40.520 --> 1:28:44.200 bag of batteries, but believe me, it's a smart thing 1:28:44.240 --> 1:28:46.400 to do for the environment. A couple of things you 1:28:46.439 --> 1:28:52.640 can't recycle at Staples air conditioners, appliances, light bulbs, large servers, 1:28:52.720 --> 1:29:00.600 medical devices, smoke detectors, televisions, vaporizers. What's that. I'm just 1:29:03.760 --> 1:29:06.760 I got this old vaporizer I don't need anymore, got 1:29:06.760 --> 1:29:11.000 a new one. Just bringing this back for you. Bobo's 1:29:11.000 --> 1:29:13.080 turning off the lights, he's closing the door. He's done. 1:29:13.360 --> 1:29:16.920 He's done with my jokes for the day. Best Buy 1:29:17.040 --> 1:29:21.040 also recycles electronics, and you go to the website before 1:29:21.040 --> 1:29:22.720 you do this just to make sure they take what 1:29:22.760 --> 1:29:26.759 you want. But usually it says you can three items 1:29:26.800 --> 1:29:30.840 per day, and if it's a monitor, it's usually a 1:29:30.880 --> 1:29:33.280 fee of thirty dollars. Not in California. You can look 1:29:33.320 --> 1:29:36.559 at up your individual state to see what their rules are. 1:29:37.320 --> 1:29:39.080 The other place. The other thing you can do this 1:29:39.160 --> 1:29:41.080 is kind of cool. Best Buy has these mail in 1:29:41.200 --> 1:29:44.040 recycling boxes, so if you just have like a bunch 1:29:44.080 --> 1:29:46.000 of cables, and you don't really live near a store, 1:29:46.040 --> 1:29:48.559 you can go on the best buy website order this box. 1:29:49.000 --> 1:29:51.719 They've got a medium box or a large box twenty 1:29:51.760 --> 1:29:54.800 three dollars or thirty dollars, and they send you this 1:29:54.880 --> 1:29:57.280 box and you just put all your old recycling stuff 1:29:57.320 --> 1:29:59.200 in their cables and things like that. You just dump 1:29:59.240 --> 1:30:01.040 it all in there and then ship it to them 1:30:01.080 --> 1:30:03.840 and they will recycle it. And then the other one 1:30:04.080 --> 1:30:08.160 is Gizmo Go. Gizmo Go, and I did a web 1:30:08.520 --> 1:30:10.920 a story with this place. But you can sell your 1:30:10.920 --> 1:30:15.840 device and so you can put in even an old laptop, tablet, smartwatch. 1:30:16.439 --> 1:30:18.679 You can see how much they will give you for 1:30:18.760 --> 1:30:21.720 that item. So, for instance, let's say you have an 1:30:21.760 --> 1:30:24.679 old let's just say you have an Apple Watch Series four. 1:30:25.320 --> 1:30:28.160 They'll give you forty bucks for that. That's not bad. 1:30:28.880 --> 1:30:31.360 And let's see if it's GPS and cellular. Let's see 1:30:31.360 --> 1:30:33.760 if it's good and good condition. Is the Apple ID 1:30:33.960 --> 1:30:39.080 signed out? Yes, give you fifteen bucks for that old watch. 1:30:39.080 --> 1:30:43.040 So even things you might not know gizmogo dot com 1:30:43.160 --> 1:30:45.439 all linked up on the website. Rich on tech dot tv. 1:30:45.600 --> 1:30:48.000 All right, coming up, we're going to talk to Joshua Browder, 1:30:48.240 --> 1:30:52.120 CEO of Do Not Pay. You are listening to rich 1:30:52.200 --> 1:30:57.479 On Tech. Welcome back to rich On Tech. Rich Demiro 1:30:57.600 --> 1:31:01.800 here hanging out with you talking technology. Joining me now 1:31:01.960 --> 1:31:06.200 is Joshua Browder. He is the founder and CEO of 1:31:06.240 --> 1:31:10.080 a website called do Not Pay. So when he moved 1:31:10.080 --> 1:31:13.280 to the U, you moved to the US from the UK, 1:31:14.000 --> 1:31:16.200 he got a bunch of parking tickets and couldn't pay 1:31:16.200 --> 1:31:17.840 for them, and he wanted to figure out how to 1:31:17.920 --> 1:31:21.200 use technology to automate the appeal process, and that's what 1:31:22.120 --> 1:31:25.280 started this product, Do Not Pay. Joshua, Welcome to the show. 1:31:25.800 --> 1:31:28.280 Thank you for having me so explain to me this 1:31:28.360 --> 1:31:30.880 parking ticket situation. You got a couple of tickets and 1:31:30.920 --> 1:31:32.439 you said, Okay, there's got to be a better way 1:31:32.479 --> 1:31:33.720 to automate this. 1:31:34.479 --> 1:31:37.160 Well, I'll use the excuse that the Americans drive on 1:31:37.160 --> 1:31:39.080 the other side of the road. But when I moved here, 1:31:39.160 --> 1:31:41.879 I was a terrible driver and got all these expensive tickets, 1:31:42.200 --> 1:31:44.439 and I learned something remarkable, which is if you know 1:31:44.479 --> 1:31:46.240 the right things to say, you can get out of 1:31:46.280 --> 1:31:48.680 your tickets. And I really just created it for my 1:31:48.760 --> 1:31:51.920 family and friends. But after about a week we went 1:31:51.960 --> 1:31:54.439 from ten cases to fifty thousand cases. 1:31:54.760 --> 1:31:56.520 And that's what made me realize. 1:31:56.120 --> 1:31:59.240 That the idea of fighting back with AI and technology 1:31:59.320 --> 1:32:00.519 is bigger than just tickets. 1:32:00.600 --> 1:32:02.160 And so I created do not Pay. 1:32:02.640 --> 1:32:05.400 And now you've got over one hundred different products that 1:32:06.280 --> 1:32:07.960 help you out, Like what are some of these things 1:32:08.040 --> 1:32:09.840 that do not pay? Does at this point? Like what 1:32:09.880 --> 1:32:10.839 are some of the most popular. 1:32:11.800 --> 1:32:14.400 One of the most popular things we've released recently is 1:32:14.479 --> 1:32:18.320 AI bill negotiation, So robot, a robot will log into 1:32:18.360 --> 1:32:21.599 your utility bill account and start chatting with a company 1:32:21.680 --> 1:32:25.519 like Comcast to lower your bill. And what's interesting is 1:32:25.560 --> 1:32:28.080 the big companies are using AI and we're using AI, 1:32:28.120 --> 1:32:30.479 and so sometimes the two AI robots are chatting with 1:32:30.560 --> 1:32:32.280 the childt to negotiate someone's bill. 1:32:32.439 --> 1:32:37.720 Yeah, no, way, that is wild. Okay? Is this secure? Like, 1:32:37.760 --> 1:32:40.120 I mean, you know, obviously, if someone's listening and they're saying, 1:32:40.120 --> 1:32:42.040 wait a second, you know you're logging into my account? 1:32:42.080 --> 1:32:42.759 Is that secure? 1:32:44.000 --> 1:32:44.240 Yeah? 1:32:44.320 --> 1:32:47.559 I mean these issues aren't rocket science. I don't think 1:32:47.600 --> 1:32:52.120 someone's Internet account is the most secure thing in their life. 1:32:52.200 --> 1:32:56.000 We give apps access to everything, and a utility account 1:32:56.040 --> 1:32:59.120 is not up there among the most precious things. We 1:32:59.200 --> 1:33:02.559 have so it's secure and it's low resk. 1:33:02.880 --> 1:33:05.120 Okay, so you've got the lower my bills. So what 1:33:05.200 --> 1:33:08.080 does that work with? You said, a utility bill, a 1:33:08.120 --> 1:33:09.040 cable bill. 1:33:09.520 --> 1:33:11.880 Medical bills as well. So you can actually scan a 1:33:11.920 --> 1:33:15.439 medical bill and it will detect errors. They's an amazing 1:33:15.439 --> 1:33:19.160 federal law that it uses to negotiate medical bills down 1:33:19.200 --> 1:33:21.800 and this is much more important than a parking. 1:33:21.520 --> 1:33:23.679 Ticket and can create real value for people. 1:33:23.960 --> 1:33:26.120 Oh wow, and you know, I have a personal rule 1:33:26.160 --> 1:33:28.479 with the medical bill that I almost never pay it 1:33:28.840 --> 1:33:31.320 when it first comes because nine times out of ten 1:33:31.960 --> 1:33:34.800 something is not settled yet, whether it's the insurance, whether 1:33:34.840 --> 1:33:36.640 it's you know. And then a lot of times I 1:33:36.640 --> 1:33:39.599 will call the company or the doctor and say, hey, 1:33:39.680 --> 1:33:41.840 you know, is this the bill? And also is that 1:33:41.920 --> 1:33:43.640 the best you can do? And nine times out of 1:33:43.640 --> 1:33:46.080 ten they will say, oh no, here, just pay this amount. 1:33:46.160 --> 1:33:48.439 And it's like wait what So if you just are 1:33:48.439 --> 1:33:51.640 blindly paying your medical bills like without asking, it's that 1:33:51.720 --> 1:33:54.960 could be wasting a lot of money. How about this 1:33:55.120 --> 1:33:56.559 robo revenge feature? 1:33:57.760 --> 1:34:00.920 Yes, so not many people know this, but you can 1:34:00.960 --> 1:34:04.040 actually get one five hundred dollars every time you get 1:34:04.080 --> 1:34:08.160 a spam call. But the problem is that no one 1:34:08.240 --> 1:34:11.160 knows who these callers are. They hide behind fake names 1:34:11.200 --> 1:34:13.360 and fake numbers. So I do not pay. 1:34:13.439 --> 1:34:14.320 We've built a trap. 1:34:14.640 --> 1:34:17.040 And the way the trap works is it's a credit card, 1:34:17.560 --> 1:34:19.960 and when they try and sell you something that you 1:34:19.920 --> 1:34:22.439 can give them our credit card, not your credit card, 1:34:22.880 --> 1:34:25.360 and when they try and run the payment, it gets 1:34:25.360 --> 1:34:29.360 their business name, address, phone number, and then generates the 1:34:29.439 --> 1:34:31.559 demand letter to get that cash from them. 1:34:31.600 --> 1:34:34.320 Oh my god, you are so sneaky. I love this. 1:34:34.320 --> 1:34:37.160 This is like, I literally feel like you are like 1:34:37.439 --> 1:34:41.320 a modern magician, but like getting people money and also 1:34:41.479 --> 1:34:44.639 like doing these little tricky things that are all within 1:34:44.680 --> 1:34:47.360 the law. Of course, the free trial card explain that. 1:34:48.520 --> 1:34:51.240 So this is a credit card that we've built so 1:34:51.280 --> 1:34:53.080 it's not linked to you, it's not tied to your 1:34:53.120 --> 1:34:55.599 credit or anything like that, and you can use it 1:34:55.600 --> 1:34:59.360 for free trials, so everyone forgets to cancel their subscription. 1:35:00.000 --> 1:35:02.080 Now you don't have to give your real payment information 1:35:02.160 --> 1:35:04.960 when you're signing up for free trials. And this is 1:35:04.960 --> 1:35:07.040 the whole mission of Do Not Pay. We just want 1:35:07.080 --> 1:35:10.200 to build all the coolest technology to help consumers rather 1:35:10.240 --> 1:35:12.040 than big companies and governments. 1:35:13.200 --> 1:35:14.880 What about this find hidden money. 1:35:16.040 --> 1:35:21.040 So one in seven Americans have money with the government 1:35:21.840 --> 1:35:24.679 that is unclaimed. So this can be if you've moved 1:35:24.720 --> 1:35:27.840 a dress and you'll owe a property tax refund, or 1:35:28.479 --> 1:35:30.599 big companies sometimes when they owe you money, they don't 1:35:30.640 --> 1:35:31.200 send it to you. 1:35:31.240 --> 1:35:32.400 They send it to the government. 1:35:32.840 --> 1:35:35.360 This such as all of the state databases to get 1:35:35.400 --> 1:35:36.040 you that money. 1:35:36.560 --> 1:35:38.200 All right, and this is a popular one. You said, 1:35:38.240 --> 1:35:41.639 everyone forgets to cancel their subscriptions, myself included. In fact, 1:35:42.400 --> 1:35:45.439 I just had I used one of those free trial 1:35:45.479 --> 1:35:48.800 card situations with a subscription that I completely forgot about, 1:35:49.120 --> 1:35:50.600 and I got an email that said, hey, we just 1:35:50.640 --> 1:35:52.599 tried to charge you thirty nine ninety nine for your 1:35:52.640 --> 1:35:55.840 renewal a year later, which of course I forgot that 1:35:55.880 --> 1:35:58.439 I signed up and it didn't get it because of that. 1:35:58.640 --> 1:36:01.840 So the cancer subscriptions with do not pay. How does 1:36:01.880 --> 1:36:02.320 that work? 1:36:03.160 --> 1:36:06.200 So I joke that you shouldn't need AI to cancel 1:36:06.280 --> 1:36:09.679 a subscription, but we live in such a broken country 1:36:09.720 --> 1:36:12.840 that that's the case. So do not pay, We'll go 1:36:12.920 --> 1:36:16.120 in and the bots will cancel your subscription. So that 1:36:16.120 --> 1:36:19.160 can be anything from generating a signed letter to get 1:36:19.160 --> 1:36:21.559 out of your gym membership. It's ridiculous that they make 1:36:21.600 --> 1:36:24.360 you sign and mail a letter in twenty twenty four, 1:36:24.400 --> 1:36:25.360 but this is here, we are. 1:36:25.880 --> 1:36:27.080 That's what the software does. 1:36:27.320 --> 1:36:30.600 And then in some situations, going back to the robots, 1:36:30.760 --> 1:36:33.080 it will actually log into your New York Times account 1:36:33.080 --> 1:36:36.080 and chat with the representative to cancel your subscription. And 1:36:36.120 --> 1:36:39.519 these representatives are very forceful. They'll say, don't cancel, we'll 1:36:39.520 --> 1:36:41.960 give you a discount, or try and store you and 1:36:42.000 --> 1:36:44.680 waste your time. But the AI is very firm and 1:36:44.720 --> 1:36:46.719 we'll make sure the subscription gets canceled. 1:36:47.400 --> 1:36:50.559 So, I mean, this all sounds so wild that you're 1:36:50.600 --> 1:36:54.160 using AI to do this. Does it work pretty automatically? 1:36:54.240 --> 1:36:55.760 Like how you know if you set this thing up 1:36:55.800 --> 1:36:58.320 for let's say the cancel subscription, Like, do you kind 1:36:58.320 --> 1:37:01.040 of do one real test and see how it works 1:37:01.040 --> 1:37:04.520 and then program the AI with all the different interactions 1:37:04.520 --> 1:37:08.000 that might occur, Like how does that work? Exactly? Yeah, 1:37:08.160 --> 1:37:09.280 So we go at. 1:37:09.240 --> 1:37:13.280 The top one hundred companies and we look for the process. 1:37:13.360 --> 1:37:16.240 And what's what's interesting is these things are just a 1:37:16.320 --> 1:37:20.600 tedious but not very complicated. No one has time to 1:37:20.640 --> 1:37:24.280 send as signed a legal letter to counsel a gym, membership, 1:37:24.280 --> 1:37:27.400 but it's very structured and tedious. So that's a great 1:37:27.479 --> 1:37:30.960 job for software and this is really I think one 1:37:31.000 --> 1:37:33.519 of the best use cases for AI is jumping through 1:37:33.520 --> 1:37:36.000 the hoops that the big companies make us jump through. 1:37:36.880 --> 1:37:37.880 How do you make money? 1:37:37.920 --> 1:37:38.040 How? 1:37:38.320 --> 1:37:40.439 How do people pay for these services? Is it a 1:37:40.479 --> 1:37:41.439 flat rate? Is it? 1:37:41.520 --> 1:37:41.680 You know? 1:37:41.720 --> 1:37:42.559 How does that work? 1:37:43.160 --> 1:37:46.200 It's a subscription, So we work for our customers. It's 1:37:46.280 --> 1:37:50.519 just like costco costco for consumer rights. So you pay 1:37:50.520 --> 1:37:53.360 a subscription. It's eighteen dollars and you get access to 1:37:53.400 --> 1:37:55.960 all of our services and you keep everything you save. 1:37:56.160 --> 1:37:59.400 There are no ads and we don't sell any data. 1:37:59.520 --> 1:38:03.519 What do you make of the you know, consumer right 1:38:03.680 --> 1:38:07.320 situation here in America? Do you think that we are 1:38:08.040 --> 1:38:10.920 at odds with major companies? Do you think we're protected? 1:38:11.120 --> 1:38:12.400 What do you think of What do you make of it? 1:38:13.040 --> 1:38:15.519 I think the government is asleep at the wheel and 1:38:15.680 --> 1:38:18.320 is letting big companies take advantage of people. 1:38:19.280 --> 1:38:20.160 It's ridiculous. 1:38:20.280 --> 1:38:22.880 It should be one click to counsel and only now 1:38:23.000 --> 1:38:26.160 is the FTC creating rules that might come into a 1:38:26.280 --> 1:38:29.840 fact years down the line. But this should have been 1:38:29.880 --> 1:38:31.320 in effect decades ago. 1:38:33.080 --> 1:38:35.960 And so what if I mean, I know that in 1:38:36.000 --> 1:38:37.800 the early days of do not Pay, and I think 1:38:38.040 --> 1:38:40.439 in continuing you've you've run up against a bunch of 1:38:40.520 --> 1:38:43.360 challenges with people trying to challenge what you're doing. Companies, 1:38:43.360 --> 1:38:46.599 obviously I'm assuming don't necessarily like this, right. 1:38:47.920 --> 1:38:52.519 Yeah, we created so many Netflix free trials with our 1:38:52.560 --> 1:38:55.760 free trial carb that Netflix, in our opinion, Netflix ended 1:38:55.760 --> 1:38:58.880 free trials for everyone because we were creating so many 1:38:58.920 --> 1:39:03.120 free trials. Also fighting against lawyers, our goal is to 1:39:03.280 --> 1:39:07.920 make legal services ninety nine percent cheaper, one day free, 1:39:08.160 --> 1:39:12.120 and that upsets lawyers. Fortunately, we have really good lawyers 1:39:12.160 --> 1:39:14.840 helping us. So the robots aren't going to replace all 1:39:14.880 --> 1:39:16.320 the lawyers, just the bad ones. 1:39:16.680 --> 1:39:21.120 Now, you were doing this stuff kind of before the 1:39:21.160 --> 1:39:24.479 blossoming of AI in a big way at the end 1:39:24.479 --> 1:39:27.439 of last year when or sorry the year before last 1:39:27.520 --> 1:39:30.760 when chat GBT was launched. So what do you make 1:39:30.760 --> 1:39:33.240 of AI? I mean, what's your kind of thought on 1:39:33.400 --> 1:39:35.680 how it's evolving and how quickly it's evolving For the 1:39:35.680 --> 1:39:36.479 average consumer. 1:39:37.520 --> 1:39:40.320 It feels like we're making years of progress and AI 1:39:40.560 --> 1:39:44.440 every few months. It's amazing how far the technology has developed, 1:39:44.880 --> 1:39:48.160 and this has really leveled up our product. When I 1:39:48.200 --> 1:39:50.920 started my company, it was just temphates, and you could 1:39:50.920 --> 1:39:53.080 go a long way with templates, but now you can 1:39:53.120 --> 1:39:56.080 do much more sophisticated things, and this allows us to 1:39:56.120 --> 1:39:59.040 do these AI build negotiations where the value of the 1:39:59.080 --> 1:40:01.599 bill is it could be a ten thousand dollar medical 1:40:01.600 --> 1:40:03.479 bill instead of one hundred dollars parking ticket. 1:40:03.920 --> 1:40:05.800 Now what if someone has a problem we do not pay, 1:40:05.800 --> 1:40:07.800 what do they use to dispute their bill? 1:40:09.240 --> 1:40:11.000 Well, we're actually very proud. 1:40:11.120 --> 1:40:13.720 We have one hundred percent refund right on all of 1:40:13.760 --> 1:40:17.479 our requests, so we're very consumer friendly and we do 1:40:17.560 --> 1:40:19.640 this because we love it. I've been working on the 1:40:19.680 --> 1:40:21.960 company for nine years now and I just feel like 1:40:22.000 --> 1:40:23.880 I have the best job in the world. So it's 1:40:23.920 --> 1:40:27.519 my passion to just build these cool products that people like. 1:40:27.840 --> 1:40:30.480 And it really is incredible. We just mentioned a handful 1:40:30.560 --> 1:40:32.080 of the things you can do, but if you go 1:40:32.120 --> 1:40:35.280 to the website Do Not Pay dot Com, they have 1:40:35.640 --> 1:40:39.600 so many different tools that will help you with this, 1:40:39.800 --> 1:40:41.800 and it's it's a growing list every day. 1:40:41.800 --> 1:40:45.000 It seems like, yeah, we've got our work cut out. 1:40:44.840 --> 1:40:48.439 For us, all right. Joshua Browder of Do Not Pay 1:40:48.720 --> 1:40:50.759 dot Com, thanks so much for joining me. Today. 1:40:51.320 --> 1:40:51.680 Thank you. 1:40:52.400 --> 1:40:54.559 All right, coming up, we're going to talk about a 1:40:54.560 --> 1:40:58.200 couple more stories of interest, including how hackers have figured 1:40:58.200 --> 1:41:02.080 out how to unlock millions of hotesoms, and we're gonna 1:41:02.120 --> 1:41:05.599 do some feedback to hear from you. You are listening 1:41:05.600 --> 1:41:12.040 to rich on Tech. Welcome back to rich on Tech. 1:41:12.160 --> 1:41:15.920 Rich Demiro here hanging out with you, talking technology and 1:41:16.000 --> 1:41:20.920 closing out the show. Three hours just goes by very fast. 1:41:22.520 --> 1:41:24.320 Let's get it through some of the stories I think 1:41:24.360 --> 1:41:26.599 you should know about before we get to the feedback segment. 1:41:26.920 --> 1:41:31.639 First off, ethical hackers have figured out a vulnerability in 1:41:31.720 --> 1:41:35.080 those hotel room locks. They figured out a way to 1:41:35.120 --> 1:41:39.120 open millions of hotel room locks easily. They're made by 1:41:39.160 --> 1:41:42.280 a company named Dorma Kaba and they're used in many 1:41:42.280 --> 1:41:44.760 hotels around the world. They figured out how to make 1:41:44.960 --> 1:41:47.400 special key cards that can open any door. All they 1:41:47.439 --> 1:41:49.519 have to do is get one key card from the hotel, 1:41:49.600 --> 1:41:52.040 even an old one. They use the device to read 1:41:52.080 --> 1:41:53.840 that information off the card, and then they write it 1:41:53.840 --> 1:41:56.760 onto two new cards. When they tap those cards on 1:41:56.800 --> 1:41:59.360 the lock, the first one changes something in the locks data, 1:41:59.600 --> 1:42:01.920 the second one opens the door. And this entire process 1:42:02.040 --> 1:42:05.120 only takes a few seconds now. The researchers told the 1:42:05.160 --> 1:42:07.960 company they found the problem in twenty twenty two. They've 1:42:08.000 --> 1:42:10.719 been working on updating. But as you can imagine, these 1:42:10.760 --> 1:42:14.320 are used in millions of hotel rooms around the world. 1:42:14.360 --> 1:42:17.200 So in the meantime, and I learned this lesson the 1:42:17.200 --> 1:42:21.599 hard way. Always always always use the extra lock when 1:42:21.600 --> 1:42:24.120 you are in the room, whether that's the chain lock 1:42:24.320 --> 1:42:26.080 or the other lock on the door. Because I was 1:42:26.120 --> 1:42:29.080 sitting in my hotel room in Las Vegas once, and 1:42:29.120 --> 1:42:31.120 I'm not kidding, I used to not use that little 1:42:31.400 --> 1:42:33.160 lock chain because I was like, Ah, what's the point, 1:42:33.520 --> 1:42:35.719 come on, give me a break. And sure enough, someone 1:42:36.040 --> 1:42:38.800 walked right into my room and they were like, oh, 1:42:38.840 --> 1:42:40.080 this is our room. And I was like wait what, 1:42:40.439 --> 1:42:42.320 Like I literally I thought it was the housekeeping because 1:42:42.320 --> 1:42:43.560 it was like one of those things where they just 1:42:43.640 --> 1:42:45.600 kind of like I heard the door opening, but I 1:42:45.600 --> 1:42:48.360 was like, that's weird. Usually they knock right and sure enough, 1:42:48.400 --> 1:42:51.479 the door just opens right. You know, I'm sitting right there, 1:42:51.960 --> 1:42:55.439 and I was like, wait, what's happening here? And it 1:42:55.479 --> 1:42:57.519 was a couple and as a young couple, and I 1:42:57.560 --> 1:42:59.240 was just like, I think you're in my room. They said, Oh, 1:42:59.240 --> 1:43:01.240 they just give us this room and it was anyway. 1:43:01.600 --> 1:43:04.080 So just always use that lock no matter what. If 1:43:04.120 --> 1:43:06.400 your stuff is in the room, right, you want to 1:43:06.479 --> 1:43:08.760 use that safe because if someone gets into your room 1:43:09.040 --> 1:43:12.120 when you're not there, always always use the safe and 1:43:12.240 --> 1:43:14.479 use that TikTok hack. Put one of your shoes in 1:43:14.520 --> 1:43:16.600 the safe, so you don't forget your stuff in the 1:43:16.600 --> 1:43:18.800 safe when you leave the hotel room, because nine times 1:43:18.800 --> 1:43:20.720 out of ten, you're gonna lock your stuff up in 1:43:20.760 --> 1:43:23.880 the in the in the safe and then you're gonna 1:43:23.880 --> 1:43:26.200 walk out of that room and forget about it. Speaking 1:43:26.240 --> 1:43:29.800 of travel, trippet Pro has a new feature to tell 1:43:29.800 --> 1:43:33.680 you about disruptions. This is called risk Alerts. This is 1:43:33.720 --> 1:43:37.240 for paid trippet Pro users. It will now send you 1:43:37.320 --> 1:43:43.599 a notification if it's monitoring your airline number and there's 1:43:43.640 --> 1:43:49.080 a weather event, political unrest, labor actions, technology outages, or 1:43:49.120 --> 1:43:52.519 airport incidents. They're teaming up with a company called risk 1:43:52.600 --> 1:43:55.760 Line and so basically they will monitor your flight for 1:43:55.880 --> 1:43:58.920 any sort of disruption that is not just you know, 1:43:58.960 --> 1:44:01.920 a canceled flight or delayed flight. These are like other 1:44:02.040 --> 1:44:07.320 things that may impact your flight and retro tech making 1:44:07.400 --> 1:44:10.679 a comeback what are some of those most popular retro 1:44:10.760 --> 1:44:15.120 tech items. The Nikon Cool Picks point and shoot camera 1:44:15.680 --> 1:44:18.639 that is seeing a significant increase in demand. So we've 1:44:18.680 --> 1:44:22.680 seen this whole trend of people trying to disconnect from technology, 1:44:22.720 --> 1:44:25.439 maybe on Saturday or Sunday or when they're done with work. 1:44:25.800 --> 1:44:27.800 Because at first we thought it was so cool that 1:44:27.840 --> 1:44:30.720 the BlackBerry gave us the ability to have access to 1:44:30.880 --> 1:44:33.559 our work email twenty four to seven. How cool is this? 1:44:33.600 --> 1:44:36.160 I could work from anywhere? And now we're seeing it 1:44:36.200 --> 1:44:38.920 as wait a second, I can work from anywhere. That's 1:44:39.080 --> 1:44:41.200 kind of annoying. And when your kid is, you know, 1:44:41.200 --> 1:44:43.120 trying to play football with you in the front yard, 1:44:43.120 --> 1:44:45.639 and your watch is buzzing and your phone is ringing, 1:44:46.040 --> 1:44:48.880 and it's you know, someone at work just asking something nonsensical, 1:44:48.920 --> 1:44:53.200 and it's just like really, So retro tech is definitely 1:44:53.240 --> 1:44:56.080 seeing a comeback. Flip phones all that kind of stuff, 1:44:56.080 --> 1:44:59.960 but the Nikon cool Picks is number one, flip phones 1:45:00.320 --> 1:45:04.000 number two, Motorol Eraser and the Samsung flip phones seeing 1:45:04.000 --> 1:45:07.840 a surge in popularity across social media and e commerce platforms. 1:45:08.479 --> 1:45:11.320 MP three players including the iPod Nano and even the 1:45:11.400 --> 1:45:14.280 Sony Walkman. Can you imagine going back to a Sony 1:45:14.320 --> 1:45:17.160 Walkman at this point with like a tape? I don't 1:45:17.200 --> 1:45:20.759 know if I could do that. Nintendo DS handheld gaming 1:45:20.800 --> 1:45:23.879 console has also seen a rise in searches on TikTok 1:45:23.920 --> 1:45:28.240 and eBay. Pink is the most color popular color for 1:45:28.320 --> 1:45:31.080 retro tech devices. I'm guessing Barbie has something to do 1:45:31.160 --> 1:45:34.559 with that, followed by orange, blue, silver, and black depending 1:45:34.560 --> 1:45:39.040 on the device, and even typewriter keyboards for the iPad 1:45:39.120 --> 1:45:42.679 have seen a surge in searches. And you know, look, 1:45:42.720 --> 1:45:45.200 I get it. It's retro is always fun, right. This 1:45:45.240 --> 1:45:49.400 is from a website called Music Magpie. Music Magpie talking 1:45:49.400 --> 1:45:53.880 about the retro devices, and I think they're onto something 1:45:53.960 --> 1:45:57.320 because the retro stuff it is fun. It really is, 1:45:57.880 --> 1:46:01.519 all right, Let's get to some fee bag. Feedbag, of course, 1:46:01.600 --> 1:46:06.000 is a combination of feedback and the mail bag. Michelle 1:46:06.080 --> 1:46:10.360 says high tech chief Rich. I know you're not here, 1:46:10.360 --> 1:46:12.519 it goes. I live in Anaheim since twenty twenty two. 1:46:12.640 --> 1:46:14.800 Is a caregiver for my ninety four year old mom. 1:46:15.280 --> 1:46:18.240 I just heard you talk about the seasun Assisted Tech conference. 1:46:18.280 --> 1:46:20.320 Oh my gosh, I'm near the Marriott. I could have visited. 1:46:20.680 --> 1:46:23.800 I'm so disappointed you didn't mention it earlier. Well, here's 1:46:23.840 --> 1:46:26.960 the deal. So I understand that this show airs locally 1:46:27.040 --> 1:46:29.960 in Los Angeles, but it's also syndicated across a bunch 1:46:29.960 --> 1:46:33.600 of radio stations nationwide. So I really have to balance 1:46:34.520 --> 1:46:37.280 the local audience versus the national audience. So if I'm 1:46:37.320 --> 1:46:39.760 sitting there doing a calendar segment of everything you could 1:46:39.760 --> 1:46:42.799 do in the LA area, that's amazing for the LA folks, 1:46:42.840 --> 1:46:46.560 but not so good if you live in Minnesota or Milwaukee, 1:46:46.840 --> 1:46:51.680 or Michigan or what's another M state or m City, Mississippi. 1:46:51.720 --> 1:46:53.759 You get what I'm talking about. And we're in places 1:46:53.760 --> 1:46:56.479 that start with more than just them. But so I 1:46:56.520 --> 1:46:59.479 do think about that stuff, and I will. But yeah, 1:46:59.479 --> 1:47:02.120 you're right, get it, and I understand there's always that 1:47:02.200 --> 1:47:05.840 balance there. Jim says. Wow. Now, in addition to the 1:47:05.840 --> 1:47:08.160 government telling me what kind of car I can drive, 1:47:08.560 --> 1:47:10.840 they're suing Apple in order to tell me what kind 1:47:10.840 --> 1:47:14.519 of cell phone I can purchase. What's next, what online 1:47:14.560 --> 1:47:17.720 shopping service I can use? Watch out Amazon. The only 1:47:17.760 --> 1:47:26.040 way that we'll get iPhone is from my cold dead hands. Jim. Okay, 1:47:26.080 --> 1:47:29.200 we'll just move on. To Valerie. Valerie says, what happened 1:47:29.240 --> 1:47:34.080 to the search option on your website? Yeah, that has 1:47:34.160 --> 1:47:36.679 gone right for now, But there are ways of searching. 1:47:37.960 --> 1:47:40.360 If you search rich on tech and the topic, usually 1:47:40.400 --> 1:47:42.439 that'll bring you to the TV segment, and if you're 1:47:42.479 --> 1:47:46.280 on the show wiki, that will bring you to the 1:47:46.360 --> 1:47:49.760 different things that you can search on there. I'm trying 1:47:49.760 --> 1:47:52.080 to see if you can search on my substack if 1:47:52.080 --> 1:47:54.759 that has a search. My substack does have a search, 1:47:54.880 --> 1:47:57.160 you can search there as well, So that's another way 1:47:57.200 --> 1:48:01.599 of doing it. Thanks for the consideration, and let's see here. 1:48:03.320 --> 1:48:05.680 Neil from Ohio says, just a couple of comments on 1:48:05.720 --> 1:48:08.519 your TikTok guests. This is from last week. Seems to 1:48:08.560 --> 1:48:10.160 me a little bit of a crackpot. What he said 1:48:10.200 --> 1:48:13.560 seems true, But TikTok has put their data about Americans 1:48:13.560 --> 1:48:16.640 in the hands of Oracle on us soil. Does he 1:48:16.720 --> 1:48:19.720 have any references? You didn't give them much pushback pushback. 1:48:20.040 --> 1:48:21.720 I don't use TikTok, so I don't have anything to 1:48:21.720 --> 1:48:23.679 gain or lose. But this guy seemed a little off 1:48:23.680 --> 1:48:25.320 where he's privy to something we all need to be 1:48:25.360 --> 1:48:28.439 better informed on. Rather than giving Americans a deal on 1:48:28.479 --> 1:48:31.880 a popular app. Neil from Ohio. Ah, gosh, can we 1:48:32.040 --> 1:48:35.280 the TikTok stuff? I can talk about that forever, I know. Uh, 1:48:35.320 --> 1:48:36.880 if you can believe it, that's gonna do it for 1:48:36.920 --> 1:48:39.240 this episode of the show. If you want to submit 1:48:39.280 --> 1:48:42.040 your feedback, just go to the website rich on Tech 1:48:42.240 --> 1:48:45.200 dot tv. There you can find links to everything I mentioned, 1:48:45.680 --> 1:48:48.720 the show notes, the TV segments, my newsletter. Please sign 1:48:48.800 --> 1:48:50.439 up for the newsletter. It is the best way to 1:48:50.520 --> 1:48:52.200 keep in touch. And I am doing a much better 1:48:52.320 --> 1:48:54.840 job of putting that thing out every week and the 1:48:54.840 --> 1:48:57.160 feedback is pretty good on it. You can find me 1:48:57.200 --> 1:48:59.840 on social media. I am still on Instagram, I'm on 1:49:00.240 --> 1:49:04.080 x I'm on Facebook at rich on Tech. And next 1:49:04.120 --> 1:49:06.600 week we're gonna talk to friends of the show, Jefferson 1:49:06.640 --> 1:49:09.599 Graham of Photo Walks TV. He's gonna explain the best 1:49:09.600 --> 1:49:14.040 ways to capture the total solar eclipse with your smartphone. 1:49:15.200 --> 1:49:17.120 Thank you for listening. There are so many ways you 1:49:17.160 --> 1:49:19.559 can spend your time. I do appreciate you spending it 1:49:19.640 --> 1:49:21.920 right here with me. Thanks to everyone who makes this 1:49:22.000 --> 1:49:24.240 show possible. My name is rich Dmiro. I will talk 1:49:24.280 --> 1:49:25.200 to you real soon.