1 00:00:00,480 --> 00:00:05,039 Speaker 1: The United States says Apple is an illegal monopoly. Hackers 2 00:00:05,120 --> 00:00:08,080 Speaker 1: figure out a way to unlock millions of hotel rooms, 3 00:00:08,720 --> 00:00:13,280 Speaker 1: the retro tech that's making a comeback, Plus your tech 4 00:00:13,360 --> 00:00:16,640 Speaker 1: questions answered. What's going on on rich Demiro and This 5 00:00:16,880 --> 00:00:20,400 Speaker 1: is rich on Tech broadcasting live from Los Angeles, coast 6 00:00:20,480 --> 00:00:23,200 Speaker 1: to coast. This is the show where I talk about 7 00:00:23,200 --> 00:00:25,000 Speaker 1: the tech stuff I think you should know about. It's 8 00:00:25,040 --> 00:00:28,200 Speaker 1: also the place where I answer your questions about technology. 9 00:00:28,680 --> 00:00:32,080 Speaker 1: I believe that tech should be interesting, useful, and fun. 10 00:00:32,360 --> 00:00:35,320 Speaker 1: Let's open up those phone lines at triple eight rich 11 00:00:35,440 --> 00:00:38,440 Speaker 1: one oh one. That's eight eight eight seven four to 12 00:00:38,520 --> 00:00:42,400 Speaker 1: two four one zero one. Give me a call if 13 00:00:42,440 --> 00:00:46,520 Speaker 1: you have a question about technology. Email is also open. 14 00:00:47,080 --> 00:00:51,360 Speaker 1: Just go to richon Tech dot tv and hit the 15 00:00:51,440 --> 00:00:55,240 Speaker 1: email icon. This week, I'll take you to the CSUN 16 00:00:55,360 --> 00:00:59,440 Speaker 1: Assistive Technology Conference to learn about the latest assistive technologies 17 00:00:59,680 --> 00:01:02,920 Speaker 1: for the disability community. Plus, I'll talk to Jason Rhodes, 18 00:01:03,000 --> 00:01:07,560 Speaker 1: a senior research scientist at NASA's Jet Propulsion Laboratory. He's 19 00:01:07,600 --> 00:01:09,319 Speaker 1: going to tell you everything you need to know about 20 00:01:09,360 --> 00:01:14,559 Speaker 1: the total solar eclipse happening on April eighth, and later 21 00:01:14,640 --> 00:01:17,479 Speaker 1: Joshua Browder, CEO of Do Not Pay, will join us. 22 00:01:17,880 --> 00:01:20,080 Speaker 1: He'll tell us about the products they build to save 23 00:01:20,120 --> 00:01:27,240 Speaker 1: people time and money. This was a very interesting week 24 00:01:27,400 --> 00:01:31,320 Speaker 1: in the tech world. Apple is being sued by the 25 00:01:31,440 --> 00:01:36,240 Speaker 1: US Department of Justice Anti Trust Division along with attorney's 26 00:01:36,319 --> 00:01:39,720 Speaker 1: general from several states. If so is all filed in 27 00:01:39,760 --> 00:01:42,760 Speaker 1: my home state of New Jersey. They're accusing Apple of 28 00:01:42,880 --> 00:01:47,480 Speaker 1: monopolizing the US markets for smartphones in violation of Section 29 00:01:47,600 --> 00:01:51,240 Speaker 1: two of the Sherman Act. They say that Apple has 30 00:01:51,360 --> 00:01:54,840 Speaker 1: used its control over its iOS app distribution and also 31 00:01:54,920 --> 00:01:58,960 Speaker 1: APIs that it runs on its iPhone to suppress technologies 32 00:01:58,960 --> 00:02:03,040 Speaker 1: that threatn the iPhone monopoly. They focus on five key 33 00:02:03,120 --> 00:02:09,880 Speaker 1: areas super apps, cloud gaming, cross messaging platforms, cross platform messaging, 34 00:02:10,040 --> 00:02:14,880 Speaker 1: smart watches, and digital wallets. They say by impeding these innovations, 35 00:02:14,919 --> 00:02:18,880 Speaker 1: Apple allegedly makes its own products worse and even sacrifice 36 00:02:18,960 --> 00:02:23,880 Speaker 1: profits to maintain its monopoly and its ability to extract 37 00:02:23,919 --> 00:02:27,600 Speaker 1: fees from developers. They say this has reduced consumer choice, 38 00:02:27,600 --> 00:02:31,600 Speaker 1: it's raised prices, decreased quality, and stifled innovation in the 39 00:02:31,639 --> 00:02:34,880 Speaker 1: smartphone industry here in the United States. When I started 40 00:02:34,919 --> 00:02:38,440 Speaker 1: covering smartphones, there were many many brands now we are 41 00:02:38,480 --> 00:02:44,560 Speaker 1: down to just about three Apple, Samsung, and Google. So 42 00:02:44,680 --> 00:02:47,720 Speaker 1: let's break some of this down because there's a lot here. 43 00:02:47,760 --> 00:02:52,240 Speaker 1: I read through all eighty eight pages of the complaint 44 00:02:52,400 --> 00:02:54,440 Speaker 1: and let me just bring out some of the most 45 00:02:54,440 --> 00:02:59,440 Speaker 1: interesting nuggets. So in twenty ten, then CEO Seeve Jobs 46 00:03:00,120 --> 00:03:02,480 Speaker 1: was really concerned about how easy it was to switch 47 00:03:02,480 --> 00:03:05,600 Speaker 1: from iPhone to android, and he said they would force 48 00:03:05,680 --> 00:03:08,320 Speaker 1: developers to use its payment system to lock them in, 49 00:03:08,480 --> 00:03:12,880 Speaker 1: both users and developers. Then they had Apple executives discuss 50 00:03:13,000 --> 00:03:16,880 Speaker 1: discussing strategies to further lock customers into our ecosystem and 51 00:03:16,880 --> 00:03:20,440 Speaker 1: make Apple's ecosystem even more sticky. No one can argue 52 00:03:20,480 --> 00:03:24,480 Speaker 1: against that, it is very sticky. They say Apple deliberately 53 00:03:24,520 --> 00:03:28,519 Speaker 1: made cross platform messaging a worse experience with a lack 54 00:03:28,560 --> 00:03:32,040 Speaker 1: of encryption between iPhones and androids. This also locked in users. 55 00:03:32,080 --> 00:03:35,440 Speaker 1: Even in an interview, CEO Tim Cook said, I remember 56 00:03:35,440 --> 00:03:39,200 Speaker 1: this When Wall Street Journals Joanna Stern asked about this. 57 00:03:39,360 --> 00:03:41,800 Speaker 1: He said, by your mom and iPhone, that was his answer. 58 00:03:43,960 --> 00:03:47,080 Speaker 1: But they say Apple also compromises its best interests when 59 00:03:47,120 --> 00:03:50,200 Speaker 1: it benefits financially, such as allowing Google to be the 60 00:03:50,200 --> 00:03:53,440 Speaker 1: default search engine because they pay Apple so much, and 61 00:03:53,960 --> 00:03:57,080 Speaker 1: survey show eighty eight percent of US teenagers expect to 62 00:03:57,080 --> 00:04:00,480 Speaker 1: buy an iPhone next, which really goes to show just 63 00:04:00,520 --> 00:04:04,360 Speaker 1: how powerful Apple is with this key demographic of the 64 00:04:04,400 --> 00:04:07,800 Speaker 1: next generation of buyers, many of whom would never give 65 00:04:07,880 --> 00:04:12,320 Speaker 1: up their iPhone. It's really interesting to see how this 66 00:04:13,080 --> 00:04:16,680 Speaker 1: lawsuit paints Apple as a company is conniving and calculated 67 00:04:16,680 --> 00:04:19,960 Speaker 1: in its rules surrounding the iPhone. Now, let's go through 68 00:04:20,000 --> 00:04:24,200 Speaker 1: some of those five different places where they have contended 69 00:04:24,240 --> 00:04:29,720 Speaker 1: that Apple is being really, really not so nice. Number one, 70 00:04:30,240 --> 00:04:33,080 Speaker 1: the app store. All apps must be vetted and play 71 00:04:33,120 --> 00:04:35,919 Speaker 1: by Apple's rules, which always seem to favor the company. 72 00:04:36,040 --> 00:04:39,800 Speaker 1: Super apps is where they take issue with. Super apps 73 00:04:40,000 --> 00:04:43,840 Speaker 1: are very popular over in Asia. It's one app that 74 00:04:43,880 --> 00:04:45,640 Speaker 1: does a lot of things. So you might make a 75 00:04:45,640 --> 00:04:48,720 Speaker 1: phone call through that app, you might chat with someone 76 00:04:48,720 --> 00:04:50,680 Speaker 1: through that app, you might use it as a payment app, 77 00:04:50,720 --> 00:04:53,080 Speaker 1: you might play games on that app. Some of the 78 00:04:53,120 --> 00:04:56,559 Speaker 1: examples are we Chat and Line. The US really doesn't 79 00:04:56,600 --> 00:04:59,039 Speaker 1: have anything like that because it's been held back in 80 00:04:59,120 --> 00:05:02,200 Speaker 1: many ways by the app store. Now the second area 81 00:05:02,640 --> 00:05:05,039 Speaker 1: cloud streaming games. This has long been a source of 82 00:05:05,080 --> 00:05:08,479 Speaker 1: contention on the iPhone and the iPad. Apple doesn't like 83 00:05:08,520 --> 00:05:11,960 Speaker 1: the idea of this because in app developers, once they 84 00:05:12,000 --> 00:05:14,279 Speaker 1: have a app that a lot of people are using, 85 00:05:14,360 --> 00:05:16,320 Speaker 1: a gaming app, they could just do whatever they want 86 00:05:16,400 --> 00:05:20,200 Speaker 1: inside that app. Now here's the thing. Apple has changed 87 00:05:20,200 --> 00:05:23,080 Speaker 1: its rules on this. On January twenty fifth of this year, 88 00:05:23,120 --> 00:05:26,120 Speaker 1: they release new guidelines that will allow some level of this. 89 00:05:26,200 --> 00:05:28,320 Speaker 1: So that may not be a big part of this case. 90 00:05:28,839 --> 00:05:31,359 Speaker 1: I think one of the biggest sources of contention in 91 00:05:31,360 --> 00:05:34,839 Speaker 1: this case is really going to be messaging. We have 92 00:05:34,920 --> 00:05:38,200 Speaker 1: talked about the whole green bubble versus blue bubble situation 93 00:05:38,520 --> 00:05:42,320 Speaker 1: many many times. Apple does not allow any messaging apps 94 00:05:42,360 --> 00:05:46,560 Speaker 1: besides its own access to your text messages on the iPhone, 95 00:05:46,600 --> 00:05:49,599 Speaker 1: which means even if a better app came along, which 96 00:05:49,640 --> 00:05:53,119 Speaker 1: there are many that could, you can't use it. Sure 97 00:05:53,160 --> 00:05:55,560 Speaker 1: you can use WhatsApp, and you could use Telegram, but 98 00:05:55,600 --> 00:05:57,680 Speaker 1: they're very limited in what they can do because they 99 00:05:57,720 --> 00:06:00,719 Speaker 1: can't actually replace your text messaging app. You have to 100 00:06:00,800 --> 00:06:03,360 Speaker 1: use I Message, and by the way, I Message works 101 00:06:03,520 --> 00:06:06,919 Speaker 1: really well with iPhone to iPhone. But guess what happens 102 00:06:06,920 --> 00:06:09,200 Speaker 1: when you try to message someone that's on an Android. 103 00:06:09,640 --> 00:06:14,000 Speaker 1: Everything falls apart. Now on Android there is something called RCS, 104 00:06:14,080 --> 00:06:18,000 Speaker 1: and this is a standard that supports big videos, big pictures, 105 00:06:18,080 --> 00:06:23,240 Speaker 1: full resolution. Apple has so far refused to put those 106 00:06:23,240 --> 00:06:27,160 Speaker 1: standards on the iPhone. Later this year, they will do that, 107 00:06:27,560 --> 00:06:29,480 Speaker 1: but we don't know how they're going to do that. 108 00:06:29,600 --> 00:06:31,920 Speaker 1: And I think that a large part of this issue 109 00:06:32,320 --> 00:06:34,359 Speaker 1: is the fact that Apple could have made an Android 110 00:06:34,360 --> 00:06:37,240 Speaker 1: app for I Message a long time ago and made 111 00:06:37,279 --> 00:06:40,440 Speaker 1: this whole thing kind of not so apparent. But now 112 00:06:40,440 --> 00:06:43,120 Speaker 1: they're going to be forced to defend themselves in why 113 00:06:43,400 --> 00:06:48,480 Speaker 1: they have refused to make cross messaging easy across two 114 00:06:48,720 --> 00:06:52,880 Speaker 1: huge types of phones out here, Android and iPhone. Now 115 00:06:52,920 --> 00:06:55,360 Speaker 1: smart watches. I thought this was interesting because you don't 116 00:06:55,360 --> 00:06:57,760 Speaker 1: really think of the smart watch as a sticky part 117 00:06:57,760 --> 00:07:01,280 Speaker 1: of Apple's web, but it really is. iPhone users are 118 00:07:01,440 --> 00:07:05,120 Speaker 1: really loyal to their Apple Watch, and when it comes 119 00:07:05,120 --> 00:07:07,479 Speaker 1: to third party smart watches, they just don't have the 120 00:07:07,520 --> 00:07:10,320 Speaker 1: same functionality. I don't ever recommend a third party smart 121 00:07:10,320 --> 00:07:12,280 Speaker 1: watch for the iPhone because it just doesn't work the 122 00:07:12,280 --> 00:07:14,880 Speaker 1: same way. You can't get your eye messages on there, 123 00:07:15,200 --> 00:07:19,680 Speaker 1: and Apple doesn't allow things like easy persistent Bluetooth communications 124 00:07:20,440 --> 00:07:23,080 Speaker 1: to that third party watch. What does that mean? It 125 00:07:23,120 --> 00:07:25,160 Speaker 1: means that if you turn off Bluetooth on your iPhone, 126 00:07:25,280 --> 00:07:27,600 Speaker 1: your Apple Watch or your your third party watch is 127 00:07:27,600 --> 00:07:29,960 Speaker 1: going to stop working. And that's not very nice. And 128 00:07:29,960 --> 00:07:32,280 Speaker 1: people don't realize that that's a thing, and of course 129 00:07:32,320 --> 00:07:34,160 Speaker 1: what do they do. They default to the Apple Watch. 130 00:07:34,160 --> 00:07:36,400 Speaker 1: So that's going to be an interesting one. Now. It 131 00:07:36,560 --> 00:07:40,760 Speaker 1: used to be that Google's app smart watches would work 132 00:07:40,800 --> 00:07:43,000 Speaker 1: with the iPhone. It's been a long time since that's 133 00:07:43,040 --> 00:07:47,440 Speaker 1: been the case. The other final area here is digital wallets. 134 00:07:47,920 --> 00:07:50,520 Speaker 1: So we love Tap to pay. It's been amazing, it's 135 00:07:50,520 --> 00:07:53,520 Speaker 1: been incredible. But did you know that Apple makes zero 136 00:07:53,520 --> 00:07:57,400 Speaker 1: point one five percent of any every credit card transaction 137 00:07:57,480 --> 00:08:00,480 Speaker 1: you tap to pay using Apple Wallet. That's fifty cents 138 00:08:00,520 --> 00:08:02,720 Speaker 1: on a one hundred dollars purchase, which might not seem 139 00:08:02,880 --> 00:08:05,440 Speaker 1: like a lot, but according to the lawsuit, two hundred 140 00:08:05,520 --> 00:08:08,400 Speaker 1: billion dollars flowed through Apple's Tap to Pay on the 141 00:08:08,440 --> 00:08:11,040 Speaker 1: iPhone in just twenty twenty two, and that's growing in 142 00:08:11,080 --> 00:08:13,680 Speaker 1: a big way. And by the way, Samsung and Google 143 00:08:13,840 --> 00:08:17,360 Speaker 1: do not charge for this functionality. And guess what, no 144 00:08:17,480 --> 00:08:20,440 Speaker 1: other payment app is allowed to utilize the NFC chip 145 00:08:20,560 --> 00:08:23,280 Speaker 1: on the iPhone for Tap to pay purchases to work. 146 00:08:23,360 --> 00:08:25,960 Speaker 1: So let's say something came along where you could switch 147 00:08:25,960 --> 00:08:27,440 Speaker 1: to a tap to pay app that said, hey, we're 148 00:08:27,440 --> 00:08:29,880 Speaker 1: going to give you one percent cash back on all 149 00:08:29,920 --> 00:08:33,160 Speaker 1: of your tap to pay purchases. You couldn't even switch 150 00:08:33,160 --> 00:08:35,760 Speaker 1: to that. You couldn't even use it. And yes, you 151 00:08:35,800 --> 00:08:38,120 Speaker 1: could use different credit cards and different debit cards, but 152 00:08:38,160 --> 00:08:41,480 Speaker 1: that's not the same as Apple, at this very high 153 00:08:41,600 --> 00:08:45,400 Speaker 1: level taking a cut of every single transaction just for 154 00:08:45,440 --> 00:08:48,880 Speaker 1: the beauty of guarding that NFC chip on the phone. 155 00:08:49,080 --> 00:08:50,960 Speaker 1: So there's no doubt that Apple has built something really 156 00:08:51,000 --> 00:08:53,720 Speaker 1: magical in the iPhone, something that's truly changed so many 157 00:08:53,800 --> 00:08:56,079 Speaker 1: of the ways that we do things from music to 158 00:08:56,160 --> 00:08:59,079 Speaker 1: content creation, fitness to photos. But could this all be 159 00:08:59,240 --> 00:09:02,320 Speaker 1: cheaper and easier and more innovative for the end consumer? 160 00:09:02,520 --> 00:09:05,480 Speaker 1: What if everything was built on widely accepted standards. Could 161 00:09:05,520 --> 00:09:08,440 Speaker 1: switching to the next best thing be easier? No, A 162 00:09:08,440 --> 00:09:10,880 Speaker 1: lot of people stick with the iPhone because it works, 163 00:09:11,160 --> 00:09:14,280 Speaker 1: it's simple, and everything they have is sort of intertwined 164 00:09:14,280 --> 00:09:17,240 Speaker 1: with this. By the way, before we had to break, 165 00:09:17,480 --> 00:09:21,760 Speaker 1: Apple told mac Rumors it will vigorously defend itself. They 166 00:09:21,800 --> 00:09:24,520 Speaker 1: set at Apple, we innovate every day to make technology 167 00:09:24,520 --> 00:09:28,280 Speaker 1: people love designing products that work seamlessly together, protect people's 168 00:09:28,360 --> 00:09:31,720 Speaker 1: privacy and security, and create a magical experience for our users. 169 00:09:32,120 --> 00:09:35,040 Speaker 1: The lawsuit threatens who we are and the principles that 170 00:09:35,120 --> 00:09:39,160 Speaker 1: set Apple products apart in fiercely competitive markets. If successful, 171 00:09:39,200 --> 00:09:41,160 Speaker 1: it would hinder our ability to create the kind of 172 00:09:41,160 --> 00:09:46,000 Speaker 1: technology people expect from Apple where hardware, software, and services intersect. 173 00:09:46,240 --> 00:09:49,440 Speaker 1: It would also set a dangerous precedent empowering government to 174 00:09:49,440 --> 00:09:53,520 Speaker 1: take a heavy hand in designing people's technology. Now we 175 00:09:53,600 --> 00:09:56,520 Speaker 1: all know what's been happening over in the EU where 176 00:09:56,520 --> 00:10:00,320 Speaker 1: they have taken a very heavy hand in Apple. Just 177 00:10:00,640 --> 00:10:03,280 Speaker 1: earlier this month, Apple has had to change the entire 178 00:10:03,320 --> 00:10:07,240 Speaker 1: operating system to accommodate several new rules over in the EU, 179 00:10:07,400 --> 00:10:10,400 Speaker 1: including when you first turn on that iPhone, it's going 180 00:10:10,440 --> 00:10:12,800 Speaker 1: to ask you which browser do you want to use 181 00:10:12,840 --> 00:10:16,360 Speaker 1: as your default? And also people can sideload apps or 182 00:10:16,400 --> 00:10:18,240 Speaker 1: that means they can put an app on their iPhone 183 00:10:18,280 --> 00:10:21,880 Speaker 1: that doesn't come from Apple's own app store, and they 184 00:10:21,880 --> 00:10:25,360 Speaker 1: can pay for things using different in app purchase methods, 185 00:10:25,520 --> 00:10:28,280 Speaker 1: not just the one that Apple runs. And by the way, 186 00:10:28,320 --> 00:10:31,280 Speaker 1: that new USB sport that's on the bottom of the iPhone, 187 00:10:31,520 --> 00:10:33,559 Speaker 1: we have the EU to thank for that too, because 188 00:10:33,600 --> 00:10:36,400 Speaker 1: if they didn't require that change over in the EU 189 00:10:36,520 --> 00:10:39,960 Speaker 1: for all devices to have a standardized USB sport, we 190 00:10:40,000 --> 00:10:43,800 Speaker 1: would still be dealing with lightning, the one odd cable 191 00:10:44,240 --> 00:10:47,480 Speaker 1: in all of this. Now, I do believe Apple has 192 00:10:47,520 --> 00:10:52,320 Speaker 1: built a protected, a protected system that is protected average 193 00:10:52,360 --> 00:10:57,400 Speaker 1: consumers from viruses, malware, confusing payment structures, and many general headaches. 194 00:10:57,440 --> 00:11:00,079 Speaker 1: Think a Windows computer back in the day, with all 195 00:11:00,160 --> 00:11:02,559 Speaker 1: kinds of viruses and malware and pop ups and things 196 00:11:02,600 --> 00:11:05,880 Speaker 1: that people didn't really understand. That's what the iPhone would 197 00:11:05,880 --> 00:11:08,960 Speaker 1: be like. Now. Android is very much open and we 198 00:11:09,040 --> 00:11:11,040 Speaker 1: don't see a lot of those problems, even though there 199 00:11:11,040 --> 00:11:13,200 Speaker 1: more are some more issues on the Android than there 200 00:11:13,200 --> 00:11:16,400 Speaker 1: are on the iPhone. But are we paying an unknown 201 00:11:16,480 --> 00:11:20,160 Speaker 1: price for all of this carefully guarded innovation from Apple. 202 00:11:20,720 --> 00:11:23,000 Speaker 1: We don't know, But I guess we will see what 203 00:11:23,080 --> 00:11:25,960 Speaker 1: happens with this lawsuit, and it will be very interesting 204 00:11:26,000 --> 00:11:29,720 Speaker 1: to see what, if anything, Apple is forced to change. 205 00:11:29,760 --> 00:11:32,000 Speaker 1: I know that I'd be very happy if we had 206 00:11:32,080 --> 00:11:37,880 Speaker 1: cross messaging that worked extremely well across both iPhone and Android, 207 00:11:37,920 --> 00:11:39,360 Speaker 1: and I'm sure a lot of other people would like 208 00:11:39,360 --> 00:11:42,320 Speaker 1: that too. More choice for consumers. I think anyone would 209 00:11:42,320 --> 00:11:45,559 Speaker 1: appreciate that. All right, coming up, we are going to 210 00:11:45,600 --> 00:11:48,319 Speaker 1: have some more of your questions. Triple eight rich one 211 00:11:48,320 --> 00:11:50,839 Speaker 1: oh one. That's eight eight eight seven four to two, 212 00:11:51,120 --> 00:11:55,640 Speaker 1: four to one zero one. Give me Paul. Welcome back 213 00:11:55,679 --> 00:11:58,200 Speaker 1: to rich on tech. Rich DeMuro here hanging out with you, 214 00:11:58,360 --> 00:12:02,200 Speaker 1: talking technology at triple eight Rich one O one. That's 215 00:12:02,280 --> 00:12:06,079 Speaker 1: eight eight eight seven four to two four one zero one. 216 00:12:06,600 --> 00:12:09,920 Speaker 1: If you go to the website rich on tech dot tv, 217 00:12:10,080 --> 00:12:13,079 Speaker 1: you might notice it looks a little bit different. I 218 00:12:13,120 --> 00:12:15,960 Speaker 1: was working on it over the past week or so, 219 00:12:16,120 --> 00:12:18,280 Speaker 1: trying to make it simpler, trying to make it easier 220 00:12:18,280 --> 00:12:20,200 Speaker 1: for you to find the things that you want to 221 00:12:20,240 --> 00:12:22,160 Speaker 1: find when you go to the website. So right at 222 00:12:22,160 --> 00:12:24,920 Speaker 1: the top, while I'm doing the radio show, you'll find 223 00:12:24,960 --> 00:12:28,600 Speaker 1: links to everything I mentioned. So just click the top 224 00:12:28,640 --> 00:12:31,360 Speaker 1: link and it should say radio show links and the date, 225 00:12:31,880 --> 00:12:33,520 Speaker 1: and so that'll be right at the top. When I'm 226 00:12:33,600 --> 00:12:36,959 Speaker 1: live rich on tech dot TV. You've got the newsletter. 227 00:12:37,320 --> 00:12:39,840 Speaker 1: You can watch my latest TV segments. Yes, I'm a 228 00:12:39,880 --> 00:12:42,760 Speaker 1: reporter at KTLA in Los Angeles. You can watch what 229 00:12:42,880 --> 00:12:45,520 Speaker 1: I do there. Then you've got the back catalog of 230 00:12:45,559 --> 00:12:47,800 Speaker 1: all the radio show episodes and links. If you want 231 00:12:47,800 --> 00:12:50,320 Speaker 1: to find something there, then you've got the back catalog 232 00:12:50,440 --> 00:12:53,400 Speaker 1: of my recent TV segments, a way to subscribe to 233 00:12:53,440 --> 00:12:56,040 Speaker 1: the podcast More about Me, and then products that I 234 00:12:56,200 --> 00:12:59,480 Speaker 1: like a link to my Amazon store, So check it out, 235 00:12:59,520 --> 00:13:02,000 Speaker 1: Rich on Tech. Also, don't forget to sign up for 236 00:13:02,040 --> 00:13:05,160 Speaker 1: my newsletter. I share a lot of helpful tips and 237 00:13:05,240 --> 00:13:07,959 Speaker 1: different things in there, so it's the best way to 238 00:13:08,080 --> 00:13:12,240 Speaker 1: keep track of everything that I do. All right, Tammy 239 00:13:12,240 --> 00:13:15,080 Speaker 1: wrote in this morning, Hey, rich while chatting with my 240 00:13:15,200 --> 00:13:18,480 Speaker 1: dog sitter on Facebook Messenger, I got a window blocking 241 00:13:18,480 --> 00:13:21,840 Speaker 1: me from replying. It says the way you access your 242 00:13:21,920 --> 00:13:24,840 Speaker 1: chat history is changing. It gives me three options, create 243 00:13:24,880 --> 00:13:28,040 Speaker 1: a six digit pin number, store this on my device, 244 00:13:28,240 --> 00:13:31,560 Speaker 1: or use Google. After searching, I found an announcement from Meta. 245 00:13:31,640 --> 00:13:34,840 Speaker 1: But of course I still need guidance. Can you explain? 246 00:13:35,000 --> 00:13:37,240 Speaker 1: I chose Google, but then it continued with a window 247 00:13:37,320 --> 00:13:40,160 Speaker 1: stating that Facebook wants access to my Google account. And 248 00:13:40,320 --> 00:13:42,720 Speaker 1: I had all these options, It's just got more confusing 249 00:13:42,760 --> 00:13:45,360 Speaker 1: and scary. As I continued, I would appreciate any guidance. 250 00:13:45,400 --> 00:13:49,360 Speaker 1: A loyal listener, Sincerely, Tammy. So, Tammy, I've been getting 251 00:13:49,400 --> 00:13:51,719 Speaker 1: a lot of emails and a lot of questions about this. 252 00:13:51,800 --> 00:13:56,120 Speaker 1: So this is Facebook rolling out end to end encryption 253 00:13:56,280 --> 00:13:59,800 Speaker 1: on Messenger by default. What does that mean. This means 254 00:13:59,840 --> 00:14:04,240 Speaker 1: that your chats are super super private on Facebook Messenger 255 00:14:04,800 --> 00:14:06,720 Speaker 1: and it used to be an optional thing, but now 256 00:14:06,760 --> 00:14:09,440 Speaker 1: they're rolling it out as the default. And so what 257 00:14:09,600 --> 00:14:12,400 Speaker 1: happens is once they roll out this end to end encryption, 258 00:14:12,880 --> 00:14:15,880 Speaker 1: once you turn it on, nobody can access your messages, 259 00:14:16,120 --> 00:14:19,360 Speaker 1: not even Facebook. So they are end to end encrypted. 260 00:14:19,840 --> 00:14:22,160 Speaker 1: And the reason you have to pick that pin is 261 00:14:22,200 --> 00:14:24,800 Speaker 1: because the only way you can unlock those messages if 262 00:14:24,800 --> 00:14:27,520 Speaker 1: you move to a different device or if you sort 263 00:14:27,520 --> 00:14:31,640 Speaker 1: of restarted or formatted your phone is they would need 264 00:14:31,680 --> 00:14:34,160 Speaker 1: that pin number to unlock the encryption key so that 265 00:14:34,200 --> 00:14:37,120 Speaker 1: you have access to your own messages. So, as you noticed, 266 00:14:37,160 --> 00:14:39,080 Speaker 1: you've got a couple of different options. Create a six 267 00:14:39,120 --> 00:14:42,240 Speaker 1: digit pin only store on this device or use Google. 268 00:14:43,240 --> 00:14:45,920 Speaker 1: So that six digit pin I think is going to 269 00:14:45,920 --> 00:14:47,560 Speaker 1: be the best way to do it. And so you 270 00:14:47,720 --> 00:14:49,840 Speaker 1: just have to remember that pin number. So if you're 271 00:14:49,880 --> 00:14:53,560 Speaker 1: using a password manager, write that six digit pin number 272 00:14:53,600 --> 00:14:55,840 Speaker 1: in your password manager and don't use something like your 273 00:14:55,880 --> 00:14:58,920 Speaker 1: data birth because that's way too easily guessable. By someone. 274 00:14:59,600 --> 00:15:01,520 Speaker 1: But the six digit pin is going to do is 275 00:15:01,520 --> 00:15:05,480 Speaker 1: that's going to unlock your messages if you move to 276 00:15:05,560 --> 00:15:08,040 Speaker 1: a different device, and so if you get a new 277 00:15:08,040 --> 00:15:10,600 Speaker 1: iPhone or if you switch to Android at some point, 278 00:15:10,680 --> 00:15:13,360 Speaker 1: you can get your same message history list. The reason 279 00:15:13,400 --> 00:15:14,960 Speaker 1: why they can't just store it on the cloud and 280 00:15:15,000 --> 00:15:17,400 Speaker 1: restore it to your phone is because everything is encrypted, 281 00:15:17,800 --> 00:15:20,120 Speaker 1: so it will be stored somewhere, but you need that 282 00:15:20,200 --> 00:15:22,960 Speaker 1: pin to unlock that storage. Now, the store on this 283 00:15:23,040 --> 00:15:25,760 Speaker 1: device only means that if you ever lose your iPhone 284 00:15:25,960 --> 00:15:29,400 Speaker 1: or format it or erase it, everything is gone. They 285 00:15:29,600 --> 00:15:32,480 Speaker 1: no one can restore your history. And then the Google 286 00:15:32,560 --> 00:15:36,560 Speaker 1: option is going to use your Google account. Now, the 287 00:15:36,560 --> 00:15:39,200 Speaker 1: reason you got all those scary messages about the Google 288 00:15:39,240 --> 00:15:43,720 Speaker 1: access is because it's just using your Google account. I'm 289 00:15:43,720 --> 00:15:46,120 Speaker 1: not sure if it's going to store everything in Google Cloud. 290 00:15:46,160 --> 00:15:49,240 Speaker 1: It probably is inside Google Drive, so that's why it 291 00:15:49,280 --> 00:15:52,280 Speaker 1: wants the access to your Google So it's not that scary, 292 00:15:52,560 --> 00:15:54,720 Speaker 1: but I think the six digit pin is probably the 293 00:15:54,760 --> 00:15:58,240 Speaker 1: best way to go about it. Meta has talked about 294 00:15:58,280 --> 00:16:02,800 Speaker 1: the rolling out and for some time now, but this 295 00:16:02,840 --> 00:16:05,080 Speaker 1: is going to let you do a couple things. You're 296 00:16:05,080 --> 00:16:06,760 Speaker 1: going to be able to edit your messages fro up 297 00:16:06,760 --> 00:16:08,920 Speaker 1: to fifteen minutes after you send them. You're going to 298 00:16:08,960 --> 00:16:11,320 Speaker 1: get higher quality media when you send them, and you're 299 00:16:11,320 --> 00:16:14,640 Speaker 1: also going to have disappearing messages. You can also control 300 00:16:14,680 --> 00:16:16,600 Speaker 1: your read receipts, so you can decide if you want 301 00:16:16,640 --> 00:16:20,120 Speaker 1: others to see when you've read their messages, and photos 302 00:16:20,120 --> 00:16:22,640 Speaker 1: and videos are going to be easier to access. There's 303 00:16:23,080 --> 00:16:25,280 Speaker 1: all kinds of stuff, but you have to set up 304 00:16:25,320 --> 00:16:28,640 Speaker 1: that recovery method. When your chat is upgraded, it is 305 00:16:28,760 --> 00:16:30,800 Speaker 1: rolling out. So if you see this option, I think 306 00:16:30,800 --> 00:16:33,760 Speaker 1: the best option is to choose a six digit number 307 00:16:34,560 --> 00:16:37,480 Speaker 1: and that way you can unlock your pins when you 308 00:16:37,520 --> 00:16:42,120 Speaker 1: need or unlock your messages when you need them. So 309 00:16:42,880 --> 00:16:45,280 Speaker 1: eighty eight rich one on one eight eight eight seven 310 00:16:45,360 --> 00:16:48,240 Speaker 1: four to two four one zero one. Thanks for the email. 311 00:16:48,280 --> 00:16:51,280 Speaker 1: Appreciate it. By the way, Amazon, I don't even need 312 00:16:51,320 --> 00:16:53,120 Speaker 1: to really talk about this, but I'll just mention it. 313 00:16:53,160 --> 00:16:56,520 Speaker 1: Amazon is having a big Spring sale right now. I 314 00:16:56,560 --> 00:16:59,000 Speaker 1: think that these Amazon sales are a little bit overrated 315 00:16:59,040 --> 00:17:01,720 Speaker 1: at this point. I think was great when it first started, 316 00:17:01,720 --> 00:17:04,240 Speaker 1: but now it's kind of fizzled out. But does that 317 00:17:04,359 --> 00:17:07,080 Speaker 1: mean that you can't get deals? No, so this is 318 00:17:07,119 --> 00:17:10,639 Speaker 1: deals on seasonal items, spring fashion, outdoor furniture, law and 319 00:17:10,680 --> 00:17:14,360 Speaker 1: garden essentials, cleaning and organizing products, and also Amazon devices. 320 00:17:14,400 --> 00:17:16,920 Speaker 1: Of course, Prime members get the best deals. The reason 321 00:17:16,920 --> 00:17:19,439 Speaker 1: I tell you this is because I always keep a 322 00:17:19,520 --> 00:17:21,280 Speaker 1: list of all this stuff in my cart that I 323 00:17:21,400 --> 00:17:23,320 Speaker 1: sort of have my eye on with Amazon that I 324 00:17:23,320 --> 00:17:25,760 Speaker 1: want to buy. So my point is look at your 325 00:17:25,840 --> 00:17:27,760 Speaker 1: cart and see if anything that you have in there 326 00:17:27,760 --> 00:17:30,119 Speaker 1: that you actually want that you've saved, is going to 327 00:17:30,160 --> 00:17:32,360 Speaker 1: be on sale right now. It's going through March twenty five. 328 00:17:33,119 --> 00:17:34,560 Speaker 1: All right, Coming up, we're going to go to the 329 00:17:34,720 --> 00:17:39,240 Speaker 1: seasun Assistive Technology Conference. You are listening to rich on Tech. 330 00:17:41,840 --> 00:17:43,560 Speaker 2: Welcome back to rich on Tech. 331 00:17:43,680 --> 00:17:46,920 Speaker 1: Rich DeMuro here hanging out with you talking technology at 332 00:17:46,960 --> 00:17:50,280 Speaker 1: Triple A Rich one oh one. That's eight eight eight 333 00:17:50,480 --> 00:17:54,480 Speaker 1: seven four to two four one zero one. This week 334 00:17:54,520 --> 00:17:59,240 Speaker 1: I visited the thirty ninth annual seasun Assistive Technology Conference. 335 00:17:59,640 --> 00:18:02,879 Speaker 1: It was being held in Anaheim, California, and I spoke 336 00:18:02,960 --> 00:18:07,840 Speaker 1: with Julia Santiago, who's been leading it for twelve years now. 337 00:18:07,880 --> 00:18:11,680 Speaker 3: We've been around for almost four decades with the conference. 338 00:18:11,880 --> 00:18:19,280 Speaker 3: It pretty much provides a forum for practitioners, users, companies, 339 00:18:19,960 --> 00:18:24,399 Speaker 3: pretty much the entire disability community globally to come together 340 00:18:25,119 --> 00:18:30,160 Speaker 3: and share and learn from each other, connect and really 341 00:18:30,320 --> 00:18:34,320 Speaker 3: grow the industry and trying to find better solutions for 342 00:18:34,640 --> 00:18:39,760 Speaker 3: individuals with disabilities to live as barrier free as possible 343 00:18:39,760 --> 00:18:43,920 Speaker 3: in the world. We'll see many from the blind, low 344 00:18:44,000 --> 00:18:49,040 Speaker 3: vision community, deaf and harded, hearing learning disabilities. I mean, 345 00:18:49,080 --> 00:18:52,560 Speaker 3: it really is a broad range and we don't focus 346 00:18:52,560 --> 00:18:53,879 Speaker 3: in any one area. 347 00:18:54,000 --> 00:18:56,399 Speaker 1: Has life gotten better? Has it gotten easier because of 348 00:18:56,440 --> 00:18:57,760 Speaker 1: these technologies over the years. 349 00:18:57,920 --> 00:19:02,479 Speaker 3: Well, certainly a lot of these technology geez are doing 350 00:19:02,520 --> 00:19:07,000 Speaker 3: what we want, you know, to reduce any barriers that exists, 351 00:19:07,520 --> 00:19:10,359 Speaker 3: But certainly the work isn't done. There's a lot of 352 00:19:10,400 --> 00:19:14,199 Speaker 3: work ahead. And that's why thirty nine years later, you know, 353 00:19:14,359 --> 00:19:18,720 Speaker 3: people we look around, people are still coming excited to 354 00:19:18,800 --> 00:19:20,479 Speaker 3: take us to that next place. 355 00:19:20,880 --> 00:19:24,359 Speaker 1: First up, I spoke with Christina Duarte, Senior director of 356 00:19:24,440 --> 00:19:26,840 Speaker 1: Regulatory Affairs at Inno Caption. 357 00:19:27,359 --> 00:19:30,320 Speaker 4: Our app is for individuals with hearing loss to get 358 00:19:30,359 --> 00:19:34,159 Speaker 4: captioning of their mobile phone calls. We provide captions to 359 00:19:34,440 --> 00:19:37,040 Speaker 4: the individual with hearing loss by either a car provider 360 00:19:37,080 --> 00:19:40,520 Speaker 4: who's a live stenographer shorthand reporter or AI. It's the 361 00:19:40,560 --> 00:19:43,119 Speaker 4: consumer that's in charge of what accessibility they use, and 362 00:19:43,160 --> 00:19:44,800 Speaker 4: they can switch as there needs change. 363 00:19:45,119 --> 00:19:46,239 Speaker 1: And what's the benefit of this. 364 00:19:46,640 --> 00:19:48,919 Speaker 4: Sure, So the benefit of this is for individuals who 365 00:19:49,000 --> 00:19:51,880 Speaker 4: can't hear on the phone, they're able to get captions 366 00:19:51,880 --> 00:19:54,080 Speaker 4: in real time. We've had an individuals who haven't had 367 00:19:54,119 --> 00:19:56,720 Speaker 4: to disclose their hearing loss because of the way the 368 00:19:56,760 --> 00:20:00,800 Speaker 4: app and technology works. The benefit of using car Provider 369 00:20:00,960 --> 00:20:04,680 Speaker 4: sonographer is that they can provide non verbal cues, so 370 00:20:04,720 --> 00:20:09,600 Speaker 4: stuff like in parentheticals laughing, dog barking poor connection. 371 00:20:10,240 --> 00:20:12,159 Speaker 1: And AI is very fast. 372 00:20:13,000 --> 00:20:16,360 Speaker 4: However, with AI, with it being so fast and a computer, 373 00:20:16,600 --> 00:20:19,879 Speaker 4: it doesn't have that human element of nonverbal cues. Also, 374 00:20:19,960 --> 00:20:22,600 Speaker 4: not all speech patterns are going to process. 375 00:20:22,200 --> 00:20:22,719 Speaker 5: Well with it. 376 00:20:23,040 --> 00:20:26,160 Speaker 4: That's why we give consumers full choice to work within 377 00:20:26,240 --> 00:20:28,760 Speaker 4: their accessibility needs to switch between even in the middle 378 00:20:28,800 --> 00:20:29,520 Speaker 4: of a call. 379 00:20:29,600 --> 00:20:32,920 Speaker 1: Next, I spoke with James Kaufman at Caption Call. They 380 00:20:32,960 --> 00:20:36,600 Speaker 1: make physical phones that have loud volume and a touch screen. 381 00:20:36,680 --> 00:20:39,760 Speaker 1: Plus you can connect them in various ways, whether that's 382 00:20:39,760 --> 00:20:42,800 Speaker 1: a landline, voiceover IP or Bluetooth. 383 00:20:43,119 --> 00:20:46,800 Speaker 6: This is the caption call phone. So it is a 384 00:20:46,840 --> 00:20:53,000 Speaker 6: phone that it's for hard of hearing people. Even people 385 00:20:53,040 --> 00:20:57,680 Speaker 6: wear hearing aids and they can see what the person 386 00:20:57,800 --> 00:21:02,760 Speaker 6: is saying when they call them. So it's a captioning service. 387 00:21:03,960 --> 00:21:10,480 Speaker 6: It's a no cost, federally funded service, and it helps 388 00:21:11,240 --> 00:21:12,600 Speaker 6: change people's lives. 389 00:21:12,640 --> 00:21:14,920 Speaker 1: Basically, it's just a really. 390 00:21:14,600 --> 00:21:17,960 Speaker 6: Great reaction we get from people, and it's you know, 391 00:21:18,280 --> 00:21:22,359 Speaker 6: you don't really know this is available until you kind 392 00:21:22,400 --> 00:21:26,080 Speaker 6: of see it in person. No cost, that's the really 393 00:21:26,119 --> 00:21:31,919 Speaker 6: great thing about it. It's federally funded. So what caption 394 00:21:32,119 --> 00:21:34,760 Speaker 6: car will do will actually come out to your home, 395 00:21:35,320 --> 00:21:39,560 Speaker 6: install this exact phone, hook it up, teach you how 396 00:21:39,600 --> 00:21:43,280 Speaker 6: to use it, and you'll never see a bill. It's 397 00:21:43,280 --> 00:21:49,120 Speaker 6: completely federally funded through the FCC. 398 00:21:49,720 --> 00:21:53,320 Speaker 1: Next, I spoke with Yolanda Castillo of Bellman and Symphon. 399 00:21:53,560 --> 00:21:55,280 Speaker 1: They make a device called Video. 400 00:21:55,520 --> 00:21:58,720 Speaker 2: It's a Bluetooth bedshaker. It kind of looks like a puck, 401 00:21:58,880 --> 00:21:59,800 Speaker 2: but it vibrates. 402 00:21:59,840 --> 00:22:02,040 Speaker 1: You can put it underneath your pillow or just lay 403 00:22:02,040 --> 00:22:04,639 Speaker 1: it on your side. It connects to your mobile phones. 404 00:22:04,720 --> 00:22:07,280 Speaker 1: You can feel when you have an alarm, or an 405 00:22:07,359 --> 00:22:09,520 Speaker 1: incoming phone call or a notification. 406 00:22:10,040 --> 00:22:14,040 Speaker 7: Video is our latest product and is not only an 407 00:22:14,040 --> 00:22:19,320 Speaker 7: alarm clock but because it's Bluetooth enable, you're also able 408 00:22:19,359 --> 00:22:23,399 Speaker 7: to receive notifications when you get a text message or 409 00:22:23,440 --> 00:22:26,040 Speaker 7: a phone call. You're able to set up different types 410 00:22:26,080 --> 00:22:29,920 Speaker 7: of alarms, up to twelve different alarms depending on which 411 00:22:29,960 --> 00:22:34,560 Speaker 7: one you have the ability of also snooze in your alarms, 412 00:22:35,840 --> 00:22:39,840 Speaker 7: and if it rings and you want to snooze it, 413 00:22:40,000 --> 00:22:42,879 Speaker 7: you pull the court once and it goes on the 414 00:22:42,920 --> 00:22:45,240 Speaker 7: snooze time that you have set up. You want to 415 00:22:45,280 --> 00:22:48,840 Speaker 7: turn it off, you pull the tap twice and it 416 00:22:48,920 --> 00:22:52,639 Speaker 7: shuts down. It lasts up to ten days with only 417 00:22:52,680 --> 00:22:56,160 Speaker 7: an hour and a half charge. The vibration patterns are 418 00:22:56,359 --> 00:22:59,880 Speaker 7: very very strong, and not only will the flashing light 419 00:23:00,040 --> 00:23:03,159 Speaker 7: will come out, and it will also indicate with a 420 00:23:03,280 --> 00:23:07,200 Speaker 7: lead light color whether you're getting a phone call, whether 421 00:23:07,280 --> 00:23:11,280 Speaker 7: you're getting in a text, whether the door bill is ringing, 422 00:23:11,480 --> 00:23:12,800 Speaker 7: or your alarm is about to go. 423 00:23:13,000 --> 00:23:17,520 Speaker 1: Brian Parsons from Sony Interactive Entertainment, the folks behind PlayStation 424 00:23:17,840 --> 00:23:21,960 Speaker 1: was showing off PlayStation's accessibility initiatives. So we've got a 425 00:23:21,960 --> 00:23:22,800 Speaker 1: few different things. 426 00:23:23,359 --> 00:23:26,840 Speaker 8: We've got a system technology that's built into the PlayStation 427 00:23:26,920 --> 00:23:29,439 Speaker 8: five itself, such as a screen reader, a large text 428 00:23:30,280 --> 00:23:32,879 Speaker 8: captions model, audio but one thing we really want to 429 00:23:32,880 --> 00:23:36,320 Speaker 8: demonstrate today is the access controller. So it was designed 430 00:23:36,480 --> 00:23:41,960 Speaker 8: specifically with people with physical disabilities in mind. Totally customizable, flexible, 431 00:23:42,200 --> 00:23:44,120 Speaker 8: works straight out of the box, so you can. 432 00:23:44,000 --> 00:23:46,200 Speaker 1: Get into gaming as soon as you can. 433 00:23:46,600 --> 00:23:50,680 Speaker 8: But yeah, we can play around with all these buttons, 434 00:23:50,720 --> 00:23:53,960 Speaker 8: switch them out, reconfigure them. We can move the joystick 435 00:23:54,200 --> 00:23:56,840 Speaker 8: in and out whichever way you want to go, you 436 00:23:56,880 --> 00:23:59,880 Speaker 8: can orient whichever way you want to go. So PlayStation 437 00:24:00,119 --> 00:24:02,960 Speaker 8: motto is play has no limits, and we. 438 00:24:02,880 --> 00:24:04,400 Speaker 1: Really want to make sure that happens. 439 00:24:04,840 --> 00:24:07,920 Speaker 8: The new Access controlled this launch December sixth, and it's 440 00:24:07,960 --> 00:24:12,400 Speaker 8: relatively brand new, and yeah, the first of it's kind 441 00:24:12,400 --> 00:24:13,439 Speaker 8: in the PlayStation family. 442 00:24:13,720 --> 00:24:15,359 Speaker 1: What's been the feedback great? 443 00:24:16,119 --> 00:24:18,560 Speaker 8: Even in user research we had people who did not 444 00:24:18,640 --> 00:24:20,959 Speaker 8: want to bring it back after two weeks of playing. 445 00:24:21,640 --> 00:24:23,840 Speaker 1: They had never been able to really play before. 446 00:24:23,600 --> 00:24:26,119 Speaker 8: And with this device and connecting it to a second 447 00:24:26,119 --> 00:24:28,600 Speaker 8: one or even a dual sense, all of a sudden. 448 00:24:28,960 --> 00:24:32,680 Speaker 1: Many more games become available to them. Ninety dollars. 449 00:24:33,520 --> 00:24:36,399 Speaker 2: Joseph Hodge with the American Printing House for the Blind 450 00:24:36,560 --> 00:24:38,879 Speaker 2: was showing off what I could best describe as a 451 00:24:39,000 --> 00:24:40,600 Speaker 2: kindle but with brail. 452 00:24:41,080 --> 00:24:42,160 Speaker 1: So this is the monarch. 453 00:24:42,280 --> 00:24:45,879 Speaker 9: It's a revolutionary braille slash tactographics device. 454 00:24:46,359 --> 00:24:48,520 Speaker 5: So you can actually have for the. 455 00:24:48,440 --> 00:24:52,359 Speaker 9: First time ten lines of refreshing braill that's thirty two 456 00:24:52,440 --> 00:24:55,360 Speaker 9: characters wide each on each line, and that's. 457 00:24:55,200 --> 00:24:56,480 Speaker 1: Not been done before correct. 458 00:24:57,119 --> 00:24:59,320 Speaker 9: And the other thing I can do is show images 459 00:24:59,359 --> 00:25:01,800 Speaker 9: like tactograph And. 460 00:25:01,760 --> 00:25:03,520 Speaker 1: So what do you think the benefit of this is 461 00:25:03,600 --> 00:25:04,920 Speaker 1: going to be for. 462 00:25:04,920 --> 00:25:07,640 Speaker 9: School students like I grew up in the going through 463 00:25:07,640 --> 00:25:10,800 Speaker 9: the public school system with just a braille display of 464 00:25:10,960 --> 00:25:14,399 Speaker 9: one line forty characters. The one of the biggest benefits 465 00:25:14,480 --> 00:25:16,600 Speaker 9: right off the bat is formatting. You know, being able 466 00:25:16,640 --> 00:25:20,600 Speaker 9: to see things centered or see how a document that 467 00:25:20,640 --> 00:25:23,560 Speaker 9: I wrote is actually laid out without having to emboss 468 00:25:23,600 --> 00:25:26,879 Speaker 9: it and braille you know, on a printer is huge. 469 00:25:27,160 --> 00:25:28,120 Speaker 1: The other real. 470 00:25:27,960 --> 00:25:30,080 Speaker 9: Major thing is this is going to be a book 471 00:25:30,119 --> 00:25:32,960 Speaker 9: reader as well, so the kids will have like their 472 00:25:34,000 --> 00:25:36,080 Speaker 9: geography or chemistry book on here. 473 00:25:36,680 --> 00:25:37,200 Speaker 5: And so. 474 00:25:38,760 --> 00:25:41,280 Speaker 9: Time to fingertips right now is like six months from 475 00:25:41,359 --> 00:25:44,679 Speaker 9: the embossing period. So the idea is that you know, 476 00:25:44,720 --> 00:25:46,600 Speaker 9: we're gonna be able to actually cut those files so 477 00:25:46,680 --> 00:25:48,680 Speaker 9: much quicker because we're not having to bind the book. 478 00:25:48,680 --> 00:25:51,640 Speaker 9: We're not having to you know, put the book together, 479 00:25:51,960 --> 00:25:54,520 Speaker 9: so students are going to get their books when the 480 00:25:54,560 --> 00:25:58,160 Speaker 9: semester starts instead of six weeks into the semester sometimes. 481 00:25:58,400 --> 00:26:00,879 Speaker 1: Finally, I spoke with Michael Jans and he develops an 482 00:26:00,920 --> 00:26:05,280 Speaker 1: app called Oco. It makes any pedestrian traffic signal accessible 483 00:26:05,600 --> 00:26:08,880 Speaker 1: using just a smartphone camera and AI so. 484 00:26:08,840 --> 00:26:10,639 Speaker 10: I can quickly open up the app if you like to. 485 00:26:12,160 --> 00:26:15,440 Speaker 10: It's just by puting the pointing at a phone towards 486 00:26:15,440 --> 00:26:19,160 Speaker 10: a walk sign and I'll quickly because you see visual feedbick, 487 00:26:19,600 --> 00:26:22,680 Speaker 10: but of course there's the audible feedbick, the rapid beep 488 00:26:23,000 --> 00:26:25,640 Speaker 10: indicating walk sign is on. And the same is true 489 00:26:25,640 --> 00:26:28,480 Speaker 10: for a vibration. If you hold the phone, there's vibration 490 00:26:28,600 --> 00:26:31,000 Speaker 10: coming to them as well. And basically people hold the 491 00:26:31,040 --> 00:26:34,400 Speaker 10: phone at chess level because you can rotate your full 492 00:26:34,440 --> 00:26:38,159 Speaker 10: body to find potitionallds. So it's also orienting people towards 493 00:26:38,160 --> 00:26:41,400 Speaker 10: the light and also helping people stay in line while 494 00:26:41,440 --> 00:26:44,920 Speaker 10: crossing the street because veering off is also a sometimes 495 00:26:44,920 --> 00:26:45,919 Speaker 10: a challenge for people. 496 00:26:46,359 --> 00:26:50,480 Speaker 2: Once again, that is the o coapp. Oko. It's available 497 00:26:50,520 --> 00:26:52,040 Speaker 2: for free for the iPhone. 498 00:26:52,040 --> 00:26:53,320 Speaker 1: If you want a link, you can go to my 499 00:26:53,359 --> 00:26:57,639 Speaker 1: website rich on tech Dot TV. Check the show notes. 500 00:26:58,040 --> 00:27:00,920 Speaker 1: I gotta say the c SUN Assists of Tech conference 501 00:27:01,080 --> 00:27:04,560 Speaker 1: was excellent. I love the products, but what really stuck 502 00:27:04,600 --> 00:27:07,879 Speaker 1: with me were the people. So many passionate people in 503 00:27:07,920 --> 00:27:11,920 Speaker 1: this field, all trying to help other people with these innovations. 504 00:27:12,160 --> 00:27:14,320 Speaker 1: All right, coming up more of your calls at Triple 505 00:27:14,359 --> 00:27:15,560 Speaker 1: eight Rich one O one. 506 00:27:15,640 --> 00:27:18,760 Speaker 2: That's eight eight eight seven four to two four one 507 00:27:19,040 --> 00:27:22,280 Speaker 2: zero one. You are listening to Rich on Tech. 508 00:27:26,359 --> 00:27:29,480 Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging 509 00:27:29,520 --> 00:27:33,320 Speaker 1: out with you, talking technology at Triple eight Rich one 510 00:27:33,359 --> 00:27:36,840 Speaker 1: O one eight eight eight seven four to two four 511 00:27:37,160 --> 00:27:41,440 Speaker 1: one zero one. Website rich on Tech dot TV. Yes, 512 00:27:41,520 --> 00:27:44,879 Speaker 1: everything we just mentioned at the Assistive Tech conference is 513 00:27:44,960 --> 00:27:48,399 Speaker 1: linked up on the website. Just go there and tap 514 00:27:48,520 --> 00:27:53,040 Speaker 1: the first link that says radio show links. Let's go 515 00:27:53,119 --> 00:27:56,760 Speaker 1: to Diana in Torrance, California. Diana, you're on with Rich. 516 00:27:57,560 --> 00:28:01,879 Speaker 11: Hi Rich. Hello, Well, I've watched you on KKLA and 517 00:28:01,920 --> 00:28:05,160 Speaker 11: I used to listen to Leo for a long time 518 00:28:05,200 --> 00:28:11,399 Speaker 11: on the station. And thank you. Really enjoy your show 519 00:28:11,800 --> 00:28:13,120 Speaker 11: and thank you for all you do. 520 00:28:13,680 --> 00:28:15,639 Speaker 1: Well, thanks for being a part of the family. What 521 00:28:15,680 --> 00:28:16,480 Speaker 1: can I help you ask? 522 00:28:16,800 --> 00:28:21,880 Speaker 11: Okay, so I work on Max and I frequently at 523 00:28:21,960 --> 00:28:27,520 Speaker 11: home I do screen sharing from one Mac MacBook Pro 524 00:28:27,680 --> 00:28:33,840 Speaker 11: to another, and I wanted to know if when I'm 525 00:28:33,920 --> 00:28:38,520 Speaker 11: away from home and not on my home network, is 526 00:28:38,560 --> 00:28:41,560 Speaker 11: there a way I can do that same screen sharing 527 00:28:41,720 --> 00:28:46,960 Speaker 11: from my iPhone fifteen Pro Max. I'd like to be 528 00:28:47,000 --> 00:28:55,200 Speaker 11: able to access my home home MacBook pros when I'm 529 00:28:55,280 --> 00:28:59,600 Speaker 11: not on the home Wi Fi network and do the 530 00:28:59,640 --> 00:29:02,800 Speaker 11: same kind of thing that I'm able to do as 531 00:29:02,960 --> 00:29:06,680 Speaker 11: when I am home doing the screen sharing, but from 532 00:29:06,720 --> 00:29:10,360 Speaker 11: my iPhone. And I'm hoping that it's possible to do that. 533 00:29:11,000 --> 00:29:13,760 Speaker 1: Now, when you say screen sharing, do you mean you 534 00:29:13,800 --> 00:29:16,560 Speaker 1: want to remotely access the computer like you just want 535 00:29:16,560 --> 00:29:18,920 Speaker 1: to work on the computer from wherever you are, okay? 536 00:29:18,920 --> 00:29:20,360 Speaker 11: And I want to be able to have all the 537 00:29:20,360 --> 00:29:23,960 Speaker 11: same functionalities when I do the screen sharing, okay, including 538 00:29:24,000 --> 00:29:26,360 Speaker 11: if I have multiple desktops at the top, I can 539 00:29:26,400 --> 00:29:29,040 Speaker 11: go to move around to different desktop Okay. 540 00:29:29,920 --> 00:29:34,280 Speaker 1: Well, so that that would more be remote access more 541 00:29:34,360 --> 00:29:36,640 Speaker 1: than screen sharing, because screen sharing, to me, I would think, 542 00:29:36,760 --> 00:29:38,000 Speaker 1: is like, you know, you just want to see your 543 00:29:38,040 --> 00:29:40,640 Speaker 1: iPhone screen on your MacBook computer screen. So I was 544 00:29:40,680 --> 00:29:42,080 Speaker 1: a little confused, but that was okay. 545 00:29:42,160 --> 00:29:42,880 Speaker 2: Well, yeah, I. 546 00:29:42,800 --> 00:29:46,080 Speaker 11: Wasn't sure what to call it. That Basically I wanted 547 00:29:46,120 --> 00:29:47,320 Speaker 11: the same kind of functionality. 548 00:29:47,360 --> 00:29:49,080 Speaker 1: I just want to be able to access your computer 549 00:29:49,160 --> 00:29:50,120 Speaker 1: form and I. 550 00:29:50,080 --> 00:29:52,680 Speaker 11: Can log in and I can do all the same 551 00:29:52,760 --> 00:29:58,080 Speaker 11: kind of stuff, ye as if I were logging in locally. 552 00:29:58,440 --> 00:30:03,960 Speaker 1: Got it? Okay? Well, there is a remote access remote 553 00:30:03,960 --> 00:30:08,680 Speaker 1: login functionality on the Mac, so you can try using that, 554 00:30:08,720 --> 00:30:10,440 Speaker 1: but I don't think that's going to be the best 555 00:30:10,480 --> 00:30:13,920 Speaker 1: for what you want to do because I'm not sure 556 00:30:13,960 --> 00:30:16,240 Speaker 1: really how that works from the iPhone. But I think 557 00:30:16,320 --> 00:30:19,120 Speaker 1: I think the best app for you is Team Viewer. 558 00:30:19,120 --> 00:30:19,760 Speaker 1: Have you heard of this? 559 00:30:20,360 --> 00:30:22,040 Speaker 11: Yes, I have on your show. 560 00:30:22,720 --> 00:30:25,520 Speaker 1: Have you tried it? Okay, So I think that's going 561 00:30:25,600 --> 00:30:28,640 Speaker 1: to be the easiest because it's it's free for personal use, 562 00:30:28,680 --> 00:30:31,240 Speaker 1: so it's going to be very easy, lightlifting for you 563 00:30:31,320 --> 00:30:33,520 Speaker 1: to try it out and see if it works. But 564 00:30:33,760 --> 00:30:37,520 Speaker 1: Team Viewer is probably going to be the best because 565 00:30:37,560 --> 00:30:40,280 Speaker 1: you can set that up on your computer and set 566 00:30:40,320 --> 00:30:42,560 Speaker 1: it up once with a password, and then you can 567 00:30:42,600 --> 00:30:46,080 Speaker 1: remote log in from your other devices. So that's going 568 00:30:46,160 --> 00:30:48,160 Speaker 1: to probably be the easiest and it's free. So I mean, 569 00:30:48,160 --> 00:30:50,960 Speaker 1: there's not much more. Now since you heard me talk 570 00:30:50,960 --> 00:30:53,560 Speaker 1: about this, I use this often with my mom across 571 00:30:53,600 --> 00:30:57,000 Speaker 1: the country, and when she's having a problem, she just says, okay, 572 00:30:57,280 --> 00:30:59,680 Speaker 1: I'm ready to connect, and you know, we have it 573 00:30:59,760 --> 00:31:02,000 Speaker 1: set up where she has the ability to give me 574 00:31:02,040 --> 00:31:04,920 Speaker 1: a new password every time, just for privacy reasons and that. 575 00:31:05,160 --> 00:31:07,280 Speaker 1: But you can set it up where you have full 576 00:31:07,320 --> 00:31:09,320 Speaker 1: access of your computer anytime you want. 577 00:31:09,640 --> 00:31:11,880 Speaker 11: So that and I can do that from my iPhone 578 00:31:11,960 --> 00:31:13,400 Speaker 11: when I'm away from home. 579 00:31:13,800 --> 00:31:15,320 Speaker 1: Yeah. Now, I don't think that's going to be the 580 00:31:15,360 --> 00:31:18,720 Speaker 1: best experience because the iPhone screen is tiny, so you know, 581 00:31:19,840 --> 00:31:22,400 Speaker 1: it's really not going to be the best experience from 582 00:31:22,400 --> 00:31:24,800 Speaker 1: the iPhone. Maybe an iPad would be a better solution. 583 00:31:25,360 --> 00:31:28,200 Speaker 11: Okay, okay, but you know there's to do that from 584 00:31:28,280 --> 00:31:30,360 Speaker 11: other Apple devices. 585 00:31:29,840 --> 00:31:33,040 Speaker 1: Yes, yeah. Now the other thing is there are a 586 00:31:33,080 --> 00:31:35,360 Speaker 1: lot of programs that you can use. So have you 587 00:31:35,360 --> 00:31:39,200 Speaker 1: heard of Go to my PC? Yes, so that's a 588 00:31:39,280 --> 00:31:43,440 Speaker 1: paid version of this, and so you can check that out. So, 589 00:31:43,520 --> 00:31:45,240 Speaker 1: I mean that's going to be another option, and that's 590 00:31:45,240 --> 00:31:49,960 Speaker 1: a you know many It just depends what your needs are. 591 00:31:50,040 --> 00:31:51,600 Speaker 1: So a lot of these things are built into the 592 00:31:51,640 --> 00:31:54,760 Speaker 1: operating systems at a certain level. But if you want 593 00:31:54,760 --> 00:31:57,160 Speaker 1: it to be super easy and just super. You know, 594 00:31:57,320 --> 00:31:58,920 Speaker 1: you don't have to really think about much. I think 595 00:31:58,960 --> 00:32:00,360 Speaker 1: Team Viewer is going to be the easiest. 596 00:32:00,360 --> 00:32:04,960 Speaker 11: Oh okay, yeah, I was mainly looking for a free solution. 597 00:32:05,440 --> 00:32:05,640 Speaker 1: Yeah. 598 00:32:05,800 --> 00:32:08,800 Speaker 11: Oh then yeah, And I know that you had mentioned 599 00:32:08,960 --> 00:32:12,680 Speaker 11: something like Apple Remote Desktop before on on the Max, 600 00:32:12,720 --> 00:32:14,600 Speaker 11: but I'm not I don't really know what that does. 601 00:32:14,640 --> 00:32:16,360 Speaker 11: And I saw that that's paid. 602 00:32:16,440 --> 00:32:19,040 Speaker 1: I think, yeah, Well, the Apple Remote Desktop I think 603 00:32:19,120 --> 00:32:20,880 Speaker 1: is just a little bit trickier to set up. But 604 00:32:20,920 --> 00:32:22,480 Speaker 1: if you can set that up on your Mac and 605 00:32:22,520 --> 00:32:24,160 Speaker 1: get it, but I just I just don't know if 606 00:32:24,160 --> 00:32:26,360 Speaker 1: it works through the iPhone. That's my issue. 607 00:32:26,480 --> 00:32:28,280 Speaker 11: But you know that team Viewer will work. 608 00:32:28,400 --> 00:32:30,520 Speaker 1: Yeah, Team Viewer will work. It works from a variety 609 00:32:30,520 --> 00:32:33,160 Speaker 1: of like it has apps for basically all the major platforms. 610 00:32:33,160 --> 00:32:35,800 Speaker 11: So oh that's awesome, Thank you so much. 611 00:32:35,880 --> 00:32:38,320 Speaker 1: That's the one i'd go through first. Is it raining 612 00:32:38,360 --> 00:32:39,400 Speaker 1: over there in Torrance? 613 00:32:40,280 --> 00:32:42,920 Speaker 11: You know what they've been saying, it was going to 614 00:32:43,120 --> 00:32:45,880 Speaker 11: rain on and off, scattered showers, But at the moment 615 00:32:46,000 --> 00:32:51,880 Speaker 11: in Torrance, it's not raining, and there's like partial blue sky. 616 00:32:51,960 --> 00:32:54,480 Speaker 1: Oh there you go, see looking looking right out there? 617 00:32:54,560 --> 00:32:56,880 Speaker 1: All right, Diana, make sure you go to the website. 618 00:32:56,960 --> 00:32:59,000 Speaker 1: Rich on tech dot TV. Let me know if the 619 00:32:59,040 --> 00:33:02,240 Speaker 1: solution works, can help more folks when we share these 620 00:33:02,320 --> 00:33:04,880 Speaker 1: kinds of things. Thanks for the call today, appreciate it. 621 00:33:05,800 --> 00:33:09,280 Speaker 1: Let's go to Bruce in Los Angeles. Bruce, you're on 622 00:33:09,320 --> 00:33:09,720 Speaker 1: with Rich. 623 00:33:10,880 --> 00:33:12,400 Speaker 12: Hey, Rich, thanks for taking my call. 624 00:33:12,720 --> 00:33:14,239 Speaker 1: Absolutely. What can I help you with? 625 00:33:15,040 --> 00:33:19,760 Speaker 12: Well, it's just a quick question. It's about USB powered 626 00:33:20,360 --> 00:33:21,959 Speaker 12: portable storage devices. 627 00:33:22,120 --> 00:33:24,440 Speaker 13: I've been using Seagate five. 628 00:33:24,320 --> 00:33:29,440 Speaker 12: Terabyte hard drives and I'm looking for something a little 629 00:33:29,440 --> 00:33:34,280 Speaker 12: bit higher capacity. Does anything exist that's more than five terabytes? 630 00:33:34,400 --> 00:33:35,560 Speaker 14: Is really my basic question? 631 00:33:35,640 --> 00:33:39,280 Speaker 1: And if so, what do you recommend, oh, for a 632 00:33:39,320 --> 00:33:42,760 Speaker 1: hard drive or for a or for a USB like 633 00:33:42,840 --> 00:33:43,560 Speaker 1: a stick. 634 00:33:43,440 --> 00:33:48,560 Speaker 12: For a portable of USB hard drive that I don't 635 00:33:48,600 --> 00:33:49,120 Speaker 12: need an. 636 00:33:49,000 --> 00:33:53,880 Speaker 1: External power source for. Okay, Uh, well, let's see we 637 00:33:54,000 --> 00:33:56,320 Speaker 1: I mean, I assumed you've looked on Amazon. The highest 638 00:33:56,320 --> 00:33:59,600 Speaker 1: that I've gotten so far as five terabytes, so I 639 00:33:59,640 --> 00:34:02,720 Speaker 1: haven't looked at something over that. Have you found? Is 640 00:34:02,720 --> 00:34:05,120 Speaker 1: there anything on Amazon over five terabytes? 641 00:34:06,160 --> 00:34:06,520 Speaker 14: Uh? 642 00:34:06,720 --> 00:34:08,000 Speaker 15: Not that I can find. 643 00:34:08,040 --> 00:34:11,560 Speaker 12: That's what I was That was my question. Or maybe 644 00:34:11,600 --> 00:34:15,040 Speaker 12: you know something about the future of that technology is 645 00:34:15,239 --> 00:34:19,640 Speaker 12: or they is something bigger capacity in the in the words. 646 00:34:19,400 --> 00:34:20,200 Speaker 2: For the future. 647 00:34:20,440 --> 00:34:23,400 Speaker 1: Well, I think these things get bigger every you know, 648 00:34:23,440 --> 00:34:26,080 Speaker 1: a couple of years, and it's really the expense, I 649 00:34:26,080 --> 00:34:29,120 Speaker 1: think is the main thing. The brands. You know, there 650 00:34:29,120 --> 00:34:31,360 Speaker 1: are a couple of main brands that people like for 651 00:34:31,440 --> 00:34:36,880 Speaker 1: sort of these these small USBC drives and obviously, uh 652 00:34:37,280 --> 00:34:40,160 Speaker 1: I say Lacey it's maybe l C, L A C 653 00:34:40,440 --> 00:34:44,000 Speaker 1: I E. But that is one that a lot of 654 00:34:44,040 --> 00:34:44,560 Speaker 1: people like. 655 00:34:44,640 --> 00:34:44,920 Speaker 5: For that. 656 00:34:45,600 --> 00:34:48,920 Speaker 1: Uh G Drive is Let's see do they even have 657 00:34:49,000 --> 00:34:53,200 Speaker 1: those anymore? Uh G drive is a is another brand 658 00:34:53,200 --> 00:34:56,360 Speaker 1: that people like. Let's see that's from Western Digital and 659 00:34:56,400 --> 00:34:58,520 Speaker 1: those are pro drives. But the problem is a lot 660 00:34:58,560 --> 00:35:02,640 Speaker 1: of those Yeah, I mean, here's the thing. So just 661 00:35:02,680 --> 00:35:06,279 Speaker 1: looking up, like just from what I've seen most of 662 00:35:06,320 --> 00:35:09,279 Speaker 1: the time, I haven't really seen something bigger than the 663 00:35:09,760 --> 00:35:11,680 Speaker 1: five terabytes you have to go into sort of the 664 00:35:11,719 --> 00:35:14,560 Speaker 1: premium brand. So I'm looking at this Western Digital black 665 00:35:15,680 --> 00:35:19,960 Speaker 1: capacity up to two terabytes, up to four terabytes. Yeah, 666 00:35:20,000 --> 00:35:24,480 Speaker 1: I'm not really finding something over that. Yeah, even for 667 00:35:24,560 --> 00:35:28,600 Speaker 1: these yeah, five terabytes seems to be the max right now. 668 00:35:28,719 --> 00:35:31,720 Speaker 1: Off the top of my head, I think a good 669 00:35:31,760 --> 00:35:34,919 Speaker 1: you know, this is obviously getting into the prosumer sort 670 00:35:34,920 --> 00:35:37,200 Speaker 1: of market because most consumers are not carrying around a 671 00:35:37,280 --> 00:35:40,080 Speaker 1: five terabyte drive, or if they are, that's the highest 672 00:35:40,120 --> 00:35:42,000 Speaker 1: they're carrying around. So I have to do a little 673 00:35:42,040 --> 00:35:43,879 Speaker 1: bit more research and see if there's something out there 674 00:35:43,920 --> 00:35:46,360 Speaker 1: that's better than this. But I think the five terabyte 675 00:35:46,400 --> 00:35:50,200 Speaker 1: is probably going to be widely available for most consumers. 676 00:35:50,239 --> 00:35:53,120 Speaker 1: But that doesn't mean that there's not something higher out 677 00:35:53,160 --> 00:35:55,839 Speaker 1: there that's going to be more expensive, or something that 678 00:35:56,040 --> 00:36:00,319 Speaker 1: is from more of a professional brand. So we've got 679 00:36:00,360 --> 00:36:03,160 Speaker 1: an AB show coming up in Las Vegas, and I'm 680 00:36:03,200 --> 00:36:05,400 Speaker 1: sure we will see some drives there that have a 681 00:36:05,480 --> 00:36:08,680 Speaker 1: higher capacity that are not powered. But right now, everything 682 00:36:08,719 --> 00:36:11,160 Speaker 1: that I'm seeing in just a quick quick scan here 683 00:36:11,200 --> 00:36:13,920 Speaker 1: of some of these brands looks like that five terrorbyte 684 00:36:14,000 --> 00:36:17,640 Speaker 1: drive is the limit. But that doesn't mean it's not 685 00:36:17,680 --> 00:36:20,359 Speaker 1: out there. It could be the other brand. Check one 686 00:36:20,360 --> 00:36:24,560 Speaker 1: more OWC. They usually have other world computing. They usually 687 00:36:24,640 --> 00:36:26,919 Speaker 1: have a lot of SSD drives and things like that. 688 00:36:27,000 --> 00:36:30,040 Speaker 1: So let me just see here portable drives. I'm just curious. 689 00:36:30,080 --> 00:36:34,799 Speaker 1: Now you've got me curious. Let's see portable drive. They've 690 00:36:34,800 --> 00:36:38,600 Speaker 1: got a bunch. Let's see Envoy. Nope, what's their max here? 691 00:36:39,200 --> 00:36:39,560 Speaker 1: All right? 692 00:36:39,600 --> 00:36:40,000 Speaker 2: Eighty eight? 693 00:36:40,080 --> 00:36:41,600 Speaker 1: Rich one on one. While I look at this eight 694 00:36:41,680 --> 00:36:44,200 Speaker 1: eight eight seven four two four one zero one. Oh, 695 00:36:44,239 --> 00:36:46,840 Speaker 1: it looks like they're four terabytes. You are listening to 696 00:36:47,200 --> 00:36:52,800 Speaker 1: rich on Tech. Welcome back to rich on Tech. Rich DeMuro. 697 00:36:53,000 --> 00:36:56,880 Speaker 1: Here we're listening to the new Ariana Grande song, and 698 00:36:56,920 --> 00:37:05,160 Speaker 1: it sounds like she's talking about technology. See this is 699 00:37:05,200 --> 00:37:10,200 Speaker 1: what our relationship is with technology. How appropriate, Ariana? Thank you. 700 00:37:12,760 --> 00:37:19,160 Speaker 1: See she's talking about your phone and your computer. Bobo says, 701 00:37:19,160 --> 00:37:22,400 Speaker 1: only I would would take that from this song lyrics, Yes, 702 00:37:22,560 --> 00:37:26,000 Speaker 1: only me. Everything in my life goes back to technology. 703 00:37:26,000 --> 00:37:28,319 Speaker 1: Welcome back to rich on Tech. Eight eight eight rich 704 00:37:28,360 --> 00:37:31,480 Speaker 1: one on one eight eight eight seven four to two 705 00:37:31,560 --> 00:37:33,600 Speaker 1: four one zero one. I'm telling you go back to 706 00:37:33,600 --> 00:37:36,279 Speaker 1: the song and listen to what she just said. It's uh, 707 00:37:36,480 --> 00:37:40,600 Speaker 1: it's the same. It's literally technology. We can't be friends. 708 00:37:40,600 --> 00:37:48,359 Speaker 1: Ariana Grande website rich on Tech. See okay, Bobo's listening again. 709 00:37:48,400 --> 00:37:53,040 Speaker 1: Here we go. See she's talking about blue bubbles versus 710 00:37:53,040 --> 00:37:58,640 Speaker 1: green bubbles. I knew it. She's smart. Website richon Tech 711 00:37:59,000 --> 00:38:02,680 Speaker 1: dot TV. Don't forget to sign up for the newsletter 712 00:38:02,880 --> 00:38:05,839 Speaker 1: rich on Tech newsletter looked up on the website. In 713 00:38:05,880 --> 00:38:08,920 Speaker 1: it this week, I talk about the eighty eight page 714 00:38:09,040 --> 00:38:13,200 Speaker 1: anti trust lawsuit against Apple from the US government. I 715 00:38:13,280 --> 00:38:16,320 Speaker 1: read the entire thing, Yes, I did, and I picked 716 00:38:16,320 --> 00:38:19,279 Speaker 1: out the most interesting parts and I wrote about it 717 00:38:19,320 --> 00:38:21,640 Speaker 1: in this week's newsletter. So if you're interested in what 718 00:38:21,680 --> 00:38:25,440 Speaker 1: the government's case is against Apple, sign up for the newsletter. 719 00:38:25,520 --> 00:38:32,480 Speaker 1: Read it for free enjoy. Let's go to Sarah in Ventura, California. 720 00:38:32,600 --> 00:38:33,520 Speaker 1: Sorry you're on with Rich. 721 00:38:34,560 --> 00:38:40,799 Speaker 16: Hi. I have an Android phone and I had antivirus 722 00:38:41,960 --> 00:38:45,760 Speaker 16: on it my eset. It wouldn't allow me to update, 723 00:38:46,400 --> 00:38:49,000 Speaker 16: and so I thought I would delete it and then 724 00:38:49,640 --> 00:38:50,440 Speaker 16: reinstall it. 725 00:38:50,920 --> 00:38:51,759 Speaker 17: But then my. 726 00:38:52,000 --> 00:38:56,640 Speaker 16: Google Play it said it kept whirling, and it said 727 00:38:56,640 --> 00:38:59,239 Speaker 16: try again later. And then after a few hours of 728 00:38:59,280 --> 00:39:04,040 Speaker 16: trying this, I figured out the the Google Play is 729 00:39:04,080 --> 00:39:08,440 Speaker 16: not going to work, and I don't know. On the tablet, 730 00:39:08,760 --> 00:39:10,320 Speaker 16: the Google Play stopped working. 731 00:39:10,400 --> 00:39:15,319 Speaker 1: Also on both your phone and your tablet. Yes, Well, 732 00:39:15,320 --> 00:39:17,560 Speaker 1: that sounds like a network issue, because there's they're not 733 00:39:17,840 --> 00:39:21,600 Speaker 1: they're not They're not connected in any way between the 734 00:39:21,600 --> 00:39:24,920 Speaker 1: two devices. So are you on your home Wi Fi? 735 00:39:27,040 --> 00:39:32,040 Speaker 16: Yes, But this happened on the the phone after the 736 00:39:32,960 --> 00:39:35,680 Speaker 16: tablet that just the Google Play wouldn't work on that. 737 00:39:36,520 --> 00:39:41,799 Speaker 1: Well, it won't update any of your apps at first. 738 00:39:41,560 --> 00:39:44,920 Speaker 16: Yeah, and then now it won't do anything. It just 739 00:39:44,920 --> 00:39:46,240 Speaker 16: says try again later. 740 00:39:46,200 --> 00:39:49,120 Speaker 1: Try again. Well, here's the deal. Google Play is up 741 00:39:49,160 --> 00:39:52,719 Speaker 1: and running. It is working, So this is definitely either 742 00:39:52,760 --> 00:39:55,200 Speaker 1: an issue with your network at home, So I would 743 00:39:55,239 --> 00:39:56,920 Speaker 1: check to see if you have any sort of VPN 744 00:39:57,200 --> 00:40:00,360 Speaker 1: or anything running on your phone or your network your router, 745 00:40:01,160 --> 00:40:04,080 Speaker 1: turn that off and try to update your apps again. Now, 746 00:40:04,600 --> 00:40:07,520 Speaker 1: on Android, things can get a little wonky sometimes, and 747 00:40:07,560 --> 00:40:09,279 Speaker 1: if you need to close out an app, there's a 748 00:40:09,320 --> 00:40:11,160 Speaker 1: couple of ways of doing it. So if you're running 749 00:40:11,160 --> 00:40:14,799 Speaker 1: a Samsung or a Pixel, just press and hold on 750 00:40:14,960 --> 00:40:17,360 Speaker 1: the app and you should see a little eye for 751 00:40:17,520 --> 00:40:21,080 Speaker 1: information right, So if you tap and press that, you 752 00:40:21,120 --> 00:40:22,839 Speaker 1: will see a whole bunch of things you can do. 753 00:40:23,520 --> 00:40:26,520 Speaker 1: And on Samsung, specifically, in the lower right hand corner, 754 00:40:26,560 --> 00:40:29,040 Speaker 1: it says force stop. So if you ever have an 755 00:40:29,080 --> 00:40:32,200 Speaker 1: app that is acting up, you can force stop it 756 00:40:32,480 --> 00:40:35,439 Speaker 1: and that means it's gonna close out that app for real. 757 00:40:35,600 --> 00:40:35,759 Speaker 2: Now. 758 00:40:35,800 --> 00:40:38,239 Speaker 1: Sometimes you can also just kind of swipe up from 759 00:40:38,280 --> 00:40:40,200 Speaker 1: the bottom of your screen and see all your apps 760 00:40:40,200 --> 00:40:42,319 Speaker 1: and you can do close all. But this is sort 761 00:40:42,360 --> 00:40:45,520 Speaker 1: of another way of doing that, so you force close it, 762 00:40:45,520 --> 00:40:47,640 Speaker 1: it will shut down that app, and then the next 763 00:40:47,680 --> 00:40:50,040 Speaker 1: time you open that app, it's sort of like restarted 764 00:40:50,080 --> 00:40:52,960 Speaker 1: and refreshed. So I just did that online. That's one 765 00:40:53,000 --> 00:40:54,960 Speaker 1: way of doing it. The other way you can do 766 00:40:55,040 --> 00:40:57,200 Speaker 1: it is if you're really having trouble and this is 767 00:40:57,280 --> 00:41:00,360 Speaker 1: kind of like a pro tip here. If you're ever 768 00:41:00,440 --> 00:41:02,640 Speaker 1: having trouble with an app things are just not working, 769 00:41:03,080 --> 00:41:05,960 Speaker 1: you can go in and clear out the storage that 770 00:41:05,960 --> 00:41:09,800 Speaker 1: that app is using. It's the data and the cash, 771 00:41:09,920 --> 00:41:13,840 Speaker 1: and that will also restart an app to its factory 772 00:41:13,960 --> 00:41:17,560 Speaker 1: fresh format. So sometimes even if you reinstall an app 773 00:41:17,560 --> 00:41:19,640 Speaker 1: from Google Play, it may just like pick up where 774 00:41:19,640 --> 00:41:22,040 Speaker 1: it left off. So if you want to completely get 775 00:41:22,160 --> 00:41:24,359 Speaker 1: rid of everything that app is storing on your phone, 776 00:41:24,440 --> 00:41:27,120 Speaker 1: all the cookies, all the data, anything that it may 777 00:41:27,200 --> 00:41:30,400 Speaker 1: remember about you, you can go in and clear the storage. 778 00:41:30,440 --> 00:41:32,520 Speaker 1: So let me show you how you do that same 779 00:41:32,600 --> 00:41:34,680 Speaker 1: kind of thing. Just take any old app on your phone, 780 00:41:34,800 --> 00:41:37,320 Speaker 1: press and hold on it. You should see a little 781 00:41:37,360 --> 00:41:39,840 Speaker 1: eye in the upper right hand corner of that app. 782 00:41:39,880 --> 00:41:42,600 Speaker 1: You tap that, that will bring you into what's called 783 00:41:42,640 --> 00:41:45,240 Speaker 1: the app info. This is kind of behind the scenes 784 00:41:45,280 --> 00:41:49,120 Speaker 1: of the app. It shows you your privacy information, how 785 00:41:49,160 --> 00:41:51,879 Speaker 1: much mobile data it's used, how much battery it's used, 786 00:41:51,920 --> 00:41:54,560 Speaker 1: how much storage it's using. But then go ahead and 787 00:41:54,640 --> 00:41:58,400 Speaker 1: tap under where it says storage. You tap storage and 788 00:41:58,440 --> 00:42:01,600 Speaker 1: now it tells you. So, for instance, my Facebook is 789 00:42:01,680 --> 00:42:05,479 Speaker 1: using four hundred and sixty eight megabytes of app it's got. 790 00:42:05,960 --> 00:42:07,920 Speaker 1: The app is four hundred and sixty eight megabytes, the 791 00:42:08,040 --> 00:42:11,520 Speaker 1: data on my phone is three hundred and fifty nine megabytes, 792 00:42:11,560 --> 00:42:15,000 Speaker 1: the cash is four hundred and fifteen megabytes, for a 793 00:42:15,040 --> 00:42:18,080 Speaker 1: total of one point two four gigabytes. So if I 794 00:42:18,160 --> 00:42:20,720 Speaker 1: press clear data and clear cash down to the bottom 795 00:42:20,800 --> 00:42:24,560 Speaker 1: of my screen, that will reset the Facebook app to 796 00:42:24,760 --> 00:42:28,320 Speaker 1: factory default, which means the next time I open that app, 797 00:42:28,360 --> 00:42:30,680 Speaker 1: it's going to ask me to log in and I'm 798 00:42:30,719 --> 00:42:32,360 Speaker 1: going to have to go through that whole flow again. 799 00:42:32,480 --> 00:42:34,840 Speaker 1: So you can do that with Google Play, and I 800 00:42:34,880 --> 00:42:36,719 Speaker 1: will do that right now and see what happens. So 801 00:42:36,840 --> 00:42:39,400 Speaker 1: let's go through the storage and I'm just going to 802 00:42:39,440 --> 00:42:42,839 Speaker 1: clear the data, clear the cash, and now let's see 803 00:42:42,880 --> 00:42:46,440 Speaker 1: what happens. When I open up Google Play, it's looking 804 00:42:46,440 --> 00:42:50,200 Speaker 1: for updates fresh and it's scanning the apps for any issues. 805 00:42:50,600 --> 00:42:54,520 Speaker 1: And I just noticed that. Yeah, so now it's just 806 00:42:54,520 --> 00:42:57,239 Speaker 1: found all my new downloads, so that's probably what you 807 00:42:57,280 --> 00:43:00,440 Speaker 1: want to do. That's what I'd recommend doing, ERA and 808 00:43:00,800 --> 00:43:02,920 Speaker 1: seeing if that helps. It sounds like you've got something 809 00:43:03,000 --> 00:43:05,719 Speaker 1: just kind of stuck or hung on that phone. Uh. 810 00:43:05,760 --> 00:43:07,200 Speaker 1: The other thing you could do before you do all 811 00:43:07,200 --> 00:43:09,719 Speaker 1: that is just restart your devices and hopefully that helps out. 812 00:43:10,560 --> 00:43:14,160 Speaker 1: Thanks for the call today from Ventura, California. Let's go 813 00:43:14,239 --> 00:43:17,880 Speaker 1: to Frank in Ontario, California. Frank, you're on with Rich. 814 00:43:18,600 --> 00:43:20,239 Speaker 18: All Rich a question for you. 815 00:43:20,320 --> 00:43:25,640 Speaker 19: I've tried multiple docing stations to try to connect a 816 00:43:25,880 --> 00:43:28,759 Speaker 19: MacBook and multiple screens because i home I have two 817 00:43:28,800 --> 00:43:34,000 Speaker 19: screens to monitors and it won't allow me. But I 818 00:43:34,120 --> 00:43:37,520 Speaker 19: use a Dell or use an HP laptop and I'm 819 00:43:37,560 --> 00:43:40,360 Speaker 19: able to do it except for the Mac. 820 00:43:41,120 --> 00:43:43,480 Speaker 1: Well, see this is why Apple's under fire. No, I'm 821 00:43:43,520 --> 00:43:47,319 Speaker 1: just kidding. So a couple of things on the Mac, 822 00:43:47,480 --> 00:43:51,239 Speaker 1: so you gotta you gotta check what kind of Mac 823 00:43:51,280 --> 00:43:51,680 Speaker 1: do you have? 824 00:43:52,719 --> 00:43:54,640 Speaker 19: It's actually my daughter, so I'm not sure which was his. 825 00:43:54,760 --> 00:43:55,399 Speaker 19: The lan't one? 826 00:43:55,520 --> 00:43:59,000 Speaker 1: Okay, So here's the deal. There are many many ways 827 00:43:59,040 --> 00:44:02,759 Speaker 1: you can connect the Mac to an external display, and 828 00:44:02,800 --> 00:44:05,480 Speaker 1: so I'm going to link up a help page on 829 00:44:05,640 --> 00:44:09,000 Speaker 1: the show notes. Because it depends what computer you have, 830 00:44:09,040 --> 00:44:11,280 Speaker 1: you have to have a couple things that work together. Okay, 831 00:44:11,640 --> 00:44:13,239 Speaker 1: Number one, you have to look at your Mac and 832 00:44:13,280 --> 00:44:14,799 Speaker 1: see and I'm just gonna put you on a hold 833 00:44:14,880 --> 00:44:17,680 Speaker 1: here because I hear a little bit of feedback. So 834 00:44:17,760 --> 00:44:19,600 Speaker 1: first off, you have to look at your Mac and 835 00:44:19,640 --> 00:44:22,960 Speaker 1: see what kind of ports it has for connecting screens. 836 00:44:23,480 --> 00:44:26,239 Speaker 1: Some of them have just straight up USBC, some of 837 00:44:26,280 --> 00:44:29,680 Speaker 1: them have Thunderbolt, some of them have HDMI, and some 838 00:44:29,840 --> 00:44:33,759 Speaker 1: have displayporters. So you have to go and identify what 839 00:44:33,840 --> 00:44:37,279 Speaker 1: kind of icon is on your computer and what kind 840 00:44:37,400 --> 00:44:40,000 Speaker 1: of port that is, and that will help you understand 841 00:44:40,000 --> 00:44:43,319 Speaker 1: what kind of monitor you can connect. Now you can 842 00:44:43,360 --> 00:44:46,520 Speaker 1: also see how many screens your specific Mac can support. 843 00:44:46,880 --> 00:44:48,919 Speaker 1: So some can only do one screen at a time, 844 00:44:49,080 --> 00:44:52,160 Speaker 1: some can do multiple screens at the same time. Again, 845 00:44:52,280 --> 00:44:55,080 Speaker 1: by identifying your Mac model, you will be able to 846 00:44:55,120 --> 00:44:58,000 Speaker 1: see where you stand with that, and then you need 847 00:44:58,040 --> 00:45:01,280 Speaker 1: to have the right cable to connect. If you don't 848 00:45:01,280 --> 00:45:03,560 Speaker 1: have the right cable, you might need an adapter if 849 00:45:03,600 --> 00:45:06,960 Speaker 1: your monitor, say, doesn't support DisplayPort or something like that. 850 00:45:07,360 --> 00:45:10,640 Speaker 1: So once everything's figured out and you know what you're 851 00:45:10,640 --> 00:45:13,320 Speaker 1: working with. Then you can decide what kind of dock 852 00:45:13,360 --> 00:45:15,799 Speaker 1: you need, and what kind of cables you need, and 853 00:45:15,840 --> 00:45:18,560 Speaker 1: of course what kind of monitor you need. Obviously, the 854 00:45:18,560 --> 00:45:21,640 Speaker 1: easiest way is probably going to be a Thunderbolt with 855 00:45:21,719 --> 00:45:26,560 Speaker 1: a DisplayPort or sorry, a Thunderbolt and HDMI is going 856 00:45:26,600 --> 00:45:28,919 Speaker 1: to be the easiest because those are the most straightforward. 857 00:45:30,040 --> 00:45:32,560 Speaker 1: But you can also look at some of these different docks. 858 00:45:33,920 --> 00:45:36,200 Speaker 1: The brands that you want to look at are Kensington 859 00:45:36,760 --> 00:45:40,280 Speaker 1: and also Belkan and also Anchor, and they are called 860 00:45:40,400 --> 00:45:44,400 Speaker 1: a dock basically where you plug your computer into the 861 00:45:44,440 --> 00:45:47,480 Speaker 1: dock and then you can plug the monitor into that 862 00:45:47,520 --> 00:45:49,520 Speaker 1: dock as well. So that's probably gonna be the easiest, 863 00:45:49,560 --> 00:45:52,480 Speaker 1: and I'm looking at Wirecutter. Some of these docks can 864 00:45:52,520 --> 00:45:56,200 Speaker 1: be quite expensive. The cheapest one they recommend is a 865 00:45:56,200 --> 00:46:01,319 Speaker 1: Monoprice Thunderbolt three dual DisplayPort docking station one hundred and 866 00:46:01,320 --> 00:46:04,840 Speaker 1: fourteen dollars from Amazon. So it really depends. Sometimes you 867 00:46:04,880 --> 00:46:08,440 Speaker 1: can connect your computer just directly, and sometimes you might 868 00:46:08,520 --> 00:46:11,600 Speaker 1: need a special cable or you might need a special 869 00:46:11,719 --> 00:46:15,319 Speaker 1: type of monitor that can connect to that computer. But 870 00:46:15,400 --> 00:46:18,640 Speaker 1: I will link up this little help page on the 871 00:46:19,000 --> 00:46:21,560 Speaker 1: website rich on tech dot TV going to the show 872 00:46:21,600 --> 00:46:24,799 Speaker 1: notes and you will see how to identify your Mac 873 00:46:24,840 --> 00:46:28,080 Speaker 1: and how to identify what you're working with. Again, HDMI 874 00:46:28,320 --> 00:46:31,600 Speaker 1: probably the most straightforward because every monitor has HDMI, and 875 00:46:31,640 --> 00:46:34,080 Speaker 1: if your computer has HDMI, it's very simple. It's like 876 00:46:34,120 --> 00:46:37,200 Speaker 1: connecting a TV. All right, eighty to eight rich one 877 00:46:37,239 --> 00:46:40,080 Speaker 1: one eight eight eight seven four to two four one 878 00:46:40,160 --> 00:46:43,400 Speaker 1: zero one. Coming up this hour, we are going to 879 00:46:43,480 --> 00:46:47,360 Speaker 1: talk to Jason Rhodes. He is a senior research scientist 880 00:46:47,440 --> 00:46:51,000 Speaker 1: at NASA's Jet Propulsion Laboratory. He's gonna tell us what 881 00:46:51,080 --> 00:46:54,600 Speaker 1: we need to know about this total solar eclipse happening 882 00:46:54,600 --> 00:46:57,880 Speaker 1: on April eighth. Are you excited. It's a little bit 883 00:46:57,880 --> 00:47:00,759 Speaker 1: of a bummer for California, he'll explain, but in many 884 00:47:00,840 --> 00:47:02,680 Speaker 1: parts of the US you will be able to see this. 885 00:47:03,280 --> 00:47:05,719 Speaker 1: My name is rich Dmuro. You are listening to rich 886 00:47:05,800 --> 00:47:11,360 Speaker 1: on Tech. Welcome back to rich on Tech. Rich DeMuro 887 00:47:11,520 --> 00:47:15,879 Speaker 1: here hanging out with you talking technology at Triple eight 888 00:47:16,440 --> 00:47:20,399 Speaker 1: Rich one oh one. That's eight eight eight seven four 889 00:47:20,440 --> 00:47:26,399 Speaker 1: to two four one zero one. YouTube is introducing new 890 00:47:26,520 --> 00:47:31,399 Speaker 1: tools for disclosing AI generated content. So if you are 891 00:47:31,480 --> 00:47:34,960 Speaker 1: on YouTube or you upload to YouTube, this affects you. 892 00:47:35,520 --> 00:47:39,520 Speaker 1: AI is obviously having a huge impact on content creation. 893 00:47:40,239 --> 00:47:42,440 Speaker 1: People are making a lot of photos with it, and 894 00:47:42,880 --> 00:47:45,840 Speaker 1: videos is the next big thing, and so of course 895 00:47:46,200 --> 00:47:50,439 Speaker 1: YouTube wants to have something in place to understand when 896 00:47:50,520 --> 00:47:55,080 Speaker 1: you are watching something that is AI generated. So first off, 897 00:47:55,440 --> 00:47:59,080 Speaker 1: now in creator studio, this is when folks upload stuff 898 00:47:59,120 --> 00:48:02,359 Speaker 1: to YouTube, they will be asked to take a questionnaire 899 00:48:03,040 --> 00:48:05,040 Speaker 1: and they will have to disclose when their videos contain 900 00:48:05,120 --> 00:48:10,640 Speaker 1: realistic content that could be mistaken for real people, real places, scenes, 901 00:48:10,840 --> 00:48:14,160 Speaker 1: or events. Now they don't have to disclose when it's 902 00:48:14,200 --> 00:48:19,279 Speaker 1: clearly an unrealistic event like in animation special effects, or 903 00:48:19,320 --> 00:48:22,000 Speaker 1: when they use AI to write their scripts any sort 904 00:48:22,000 --> 00:48:27,319 Speaker 1: of like planning like scripts, captions, or whatever. Labels will 905 00:48:27,320 --> 00:48:30,799 Speaker 1: appear in the expanded description for most videos, while more 906 00:48:30,840 --> 00:48:34,800 Speaker 1: sensitive topics will have a prominent label on the video itself, 907 00:48:34,880 --> 00:48:37,160 Speaker 1: so right when you fire up that video, it will say, hey, 908 00:48:37,200 --> 00:48:41,759 Speaker 1: this has this contains AI. Now, if creators don't say 909 00:48:41,800 --> 00:48:45,000 Speaker 1: that their stuff contains AI and YouTube scans it and 910 00:48:45,040 --> 00:48:48,239 Speaker 1: finds out that it does, there may be labels that 911 00:48:48,280 --> 00:48:51,360 Speaker 1: are applied to that automatically, or they may be demonetized, 912 00:48:51,360 --> 00:48:52,719 Speaker 1: so they won't be able to make money on the 913 00:48:52,840 --> 00:48:56,120 Speaker 1: views on these things if they don't disclose it. Now, 914 00:48:56,239 --> 00:49:00,120 Speaker 1: this obviously is not very cut and dry. There is 915 00:49:00,160 --> 00:49:02,400 Speaker 1: going to be a lot of AI generated content that 916 00:49:02,480 --> 00:49:06,359 Speaker 1: is not identified that YouTube can identify, and that's going 917 00:49:06,400 --> 00:49:09,879 Speaker 1: to be a very tricky area. But for creators who 918 00:49:10,120 --> 00:49:13,120 Speaker 1: are trying to stay within the rules, this is the 919 00:49:13,160 --> 00:49:15,440 Speaker 1: new rule that they must abide by if they want 920 00:49:15,480 --> 00:49:18,239 Speaker 1: to stay in good standing with YouTube. But as we know, 921 00:49:19,600 --> 00:49:22,720 Speaker 1: our world is going to become a very interesting place 922 00:49:22,719 --> 00:49:26,680 Speaker 1: with AI already. I mean, you thought the green screen 923 00:49:26,840 --> 00:49:30,040 Speaker 1: was tricky. I mean green screen is nothing. You know, 924 00:49:30,080 --> 00:49:32,080 Speaker 1: you can replace the background. We thought that was cool 925 00:49:32,080 --> 00:49:33,880 Speaker 1: when you zoomed and you're sitting at home and it 926 00:49:33,920 --> 00:49:38,040 Speaker 1: looks like you're in a palace or whatever. No, green 927 00:49:38,080 --> 00:49:40,799 Speaker 1: screen is nothing compared to what AI will be able 928 00:49:40,840 --> 00:49:43,759 Speaker 1: to create in the next let's call it a year 929 00:49:43,840 --> 00:49:46,880 Speaker 1: to two. Right now, it's just at the very beginning, 930 00:49:47,400 --> 00:49:51,640 Speaker 1: but people are going to be creating entire cartoons, entire 931 00:49:52,560 --> 00:49:58,640 Speaker 1: realistic looking short films, instagram reels, tiktoks, whatever it is, 932 00:49:58,800 --> 00:50:02,440 Speaker 1: it's AI. They will type in something on a website 933 00:50:02,480 --> 00:50:04,920 Speaker 1: and AI will do the rest. So we have to 934 00:50:04,960 --> 00:50:08,280 Speaker 1: be very aware of this, and especially with the election, 935 00:50:09,000 --> 00:50:12,959 Speaker 1: especially with news. I mean literally, remember when we saw 936 00:50:13,000 --> 00:50:17,600 Speaker 1: that video of the Alaska Airlines the door that popped out. 937 00:50:18,400 --> 00:50:20,120 Speaker 1: We didn't know if that was real or not. You're 938 00:50:20,160 --> 00:50:22,480 Speaker 1: sitting there like, is this real? Am I being punked? 939 00:50:22,560 --> 00:50:25,200 Speaker 1: Right now? Half the stuff you see on YouTube and TikTok, 940 00:50:25,239 --> 00:50:28,000 Speaker 1: you wonder is this real? Is it fake? Is it 941 00:50:28,080 --> 00:50:31,319 Speaker 1: somehow altered? And yes, people who are playing by the 942 00:50:31,400 --> 00:50:33,920 Speaker 1: rules big you know, mister beasts of the world, they 943 00:50:33,920 --> 00:50:36,400 Speaker 1: will play by the rules and they will label their videos. 944 00:50:36,400 --> 00:50:38,239 Speaker 1: But for every one of them, there's one hundred other 945 00:50:38,280 --> 00:50:41,920 Speaker 1: people who are just uploading trash that are not playing 946 00:50:41,920 --> 00:50:44,520 Speaker 1: by the rules because they don't care. And guess who. 947 00:50:44,520 --> 00:50:47,160 Speaker 1: It's up to us, the humans that watch this stuff, 948 00:50:47,440 --> 00:50:49,760 Speaker 1: to sit there with a critical eye and say, hmm, 949 00:50:49,800 --> 00:50:52,520 Speaker 1: is this real? Is this fake? And it takes a 950 00:50:52,520 --> 00:50:55,319 Speaker 1: while for us to figure that out sometimes. I mean, look, 951 00:50:55,360 --> 00:50:58,080 Speaker 1: what just happened with this whole Caate Middleton thing. I mean, 952 00:50:58,360 --> 00:51:00,600 Speaker 1: it's just wild that, you know, we're in there looking 953 00:51:00,600 --> 00:51:03,120 Speaker 1: at pictures and analyzing them, and then she's walking down 954 00:51:03,160 --> 00:51:06,839 Speaker 1: the street and we're analyzing that, and then of course 955 00:51:06,880 --> 00:51:09,279 Speaker 1: the real story comes out. What was really happening and 956 00:51:09,400 --> 00:51:13,480 Speaker 1: of course it's very heartbreaking. But again, anything we see, 957 00:51:13,680 --> 00:51:16,239 Speaker 1: or do, or experience in this world, unless we are 958 00:51:16,280 --> 00:51:20,040 Speaker 1: there for ourselves, it's going to get a whole lot trick. Here, 959 00:51:21,120 --> 00:51:24,279 Speaker 1: let's go to David in Los Angeles. David, welcome to 960 00:51:24,320 --> 00:51:24,640 Speaker 1: the show. 961 00:51:24,680 --> 00:51:26,359 Speaker 18: Hey Rich, how are you? 962 00:51:26,560 --> 00:51:29,399 Speaker 1: I'm doing fantastic. How are you very good? 963 00:51:29,440 --> 00:51:30,080 Speaker 18: I love your show. 964 00:51:30,080 --> 00:51:30,880 Speaker 1: By the way, thank you. 965 00:51:31,600 --> 00:51:34,600 Speaker 18: I hope we can do it on Sundays as well. Anyway, 966 00:51:34,880 --> 00:51:37,200 Speaker 18: quick question, I'll try and get two questions quickly. I 967 00:51:37,320 --> 00:51:40,520 Speaker 18: use Apple Maps quite a lot and I like to 968 00:51:40,640 --> 00:51:44,040 Speaker 18: find the directions before I go. So when I put 969 00:51:44,080 --> 00:51:46,919 Speaker 18: it in the car on the map player in the car, 970 00:51:47,360 --> 00:51:49,400 Speaker 18: you can't get directions. It says you have to be 971 00:51:49,440 --> 00:51:51,160 Speaker 18: on the internet. Well, how can you be on the 972 00:51:51,200 --> 00:51:53,719 Speaker 18: internet during the car? 973 00:51:55,000 --> 00:51:56,720 Speaker 1: Well, I mean it could use cellular. 974 00:51:58,040 --> 00:52:01,040 Speaker 18: No, it doesn't work on you won't get that. You 975 00:52:01,040 --> 00:52:03,760 Speaker 18: can get the directions on the phone, but not actually 976 00:52:03,960 --> 00:52:07,520 Speaker 18: on the screen on the in the car. It won't 977 00:52:07,560 --> 00:52:07,960 Speaker 18: come up. 978 00:52:08,719 --> 00:52:11,520 Speaker 1: Hmm. I've never had that issue. Are you talking Apple 979 00:52:11,560 --> 00:52:12,960 Speaker 1: Maps or Google Maps? Which one? 980 00:52:13,160 --> 00:52:15,920 Speaker 18: Apple Maps? It doesn't work. And then it said if 981 00:52:15,960 --> 00:52:18,680 Speaker 18: you Google it, it says, oh, only have to be 982 00:52:18,760 --> 00:52:21,480 Speaker 18: on the internet. Have you tried it? You can get 983 00:52:21,520 --> 00:52:24,160 Speaker 18: it on the phone, but usually my phone's stuck in 984 00:52:24,160 --> 00:52:24,799 Speaker 18: the middle. 985 00:52:24,520 --> 00:52:27,479 Speaker 1: Of the Oh right, yes, okay, well that is really yes, 986 00:52:27,520 --> 00:52:29,960 Speaker 1: I agree that is annoying. Well, there is a new 987 00:52:29,960 --> 00:52:32,440 Speaker 1: feature on Apple Maps which they just added. Have you 988 00:52:32,520 --> 00:52:37,880 Speaker 1: downloaded the offline maps for your city? Okay? Well that 989 00:52:37,920 --> 00:52:39,560 Speaker 1: should solve it then. So what you want to do 990 00:52:39,680 --> 00:52:42,719 Speaker 1: is go into Apple Maps and search los Angeles. Are 991 00:52:42,719 --> 00:52:44,160 Speaker 1: you in? Where are you los Angeles? 992 00:52:44,360 --> 00:52:44,520 Speaker 18: Yes? 993 00:52:45,120 --> 00:52:47,360 Speaker 1: Search Los Angeles and you will see a new button 994 00:52:47,360 --> 00:52:51,480 Speaker 1: pop up that says download, and so that will download 995 00:52:51,520 --> 00:52:54,759 Speaker 1: the offline maps for your area. And by the way, 996 00:52:54,800 --> 00:52:57,480 Speaker 1: if you download all of Los Angeles, it's one gig 997 00:52:57,600 --> 00:53:01,719 Speaker 1: one point two to one gigabytes. Now that will solve 998 00:53:01,760 --> 00:53:03,640 Speaker 1: a lot of the problems because what happens is it 999 00:53:03,680 --> 00:53:05,759 Speaker 1: will still be able to get those directions for you 1000 00:53:05,800 --> 00:53:08,480 Speaker 1: when it's in that no man's land of Are you 1001 00:53:08,520 --> 00:53:10,680 Speaker 1: in the Wi Fi? Are you in the you know 1002 00:53:10,719 --> 00:53:12,839 Speaker 1: the cellular? You know, when I'm in my driveway, That's 1003 00:53:12,840 --> 00:53:14,960 Speaker 1: what happens every day. It's like I can't do anything 1004 00:53:15,000 --> 00:53:17,800 Speaker 1: on my car until I drive down halfway down the street. 1005 00:53:19,040 --> 00:53:21,320 Speaker 1: But this will help you at least get your directions 1006 00:53:21,320 --> 00:53:22,520 Speaker 1: when Why did. 1007 00:53:22,440 --> 00:53:24,759 Speaker 18: It used to work but then he went off? Why 1008 00:53:24,760 --> 00:53:27,040 Speaker 18: would they take it off? You can't see on the 1009 00:53:27,120 --> 00:53:29,960 Speaker 18: scuing itself. It seems a bit ridiculous. 1010 00:53:30,360 --> 00:53:33,120 Speaker 1: Uh, you know, I'm not sure I'm nuss er on 1011 00:53:33,160 --> 00:53:36,760 Speaker 1: that one, but yes, things change. But hopefully this should 1012 00:53:36,760 --> 00:53:38,840 Speaker 1: help you out in that in between. And what happens 1013 00:53:38,920 --> 00:53:41,799 Speaker 1: is it will get the preliminary directions and then once 1014 00:53:41,840 --> 00:53:45,080 Speaker 1: it regains that signal and gets that Internet signal, it 1015 00:53:45,160 --> 00:53:49,320 Speaker 1: will update the directions with any sort of traffic routing 1016 00:53:49,480 --> 00:53:52,359 Speaker 1: or traffic updates or an ETA. 1017 00:53:52,280 --> 00:53:55,440 Speaker 18: So then he can give me directions, but he won't between. 1018 00:53:55,760 --> 00:53:57,800 Speaker 1: Yeah, it's going to take a little bit of an update. 1019 00:53:57,800 --> 00:53:59,440 Speaker 1: And by the way, if you're on Google Maps, you 1020 00:53:59,600 --> 00:54:02,880 Speaker 1: should and can do the same thing. Just type in 1021 00:54:03,000 --> 00:54:06,759 Speaker 1: okay maps and enter and that will bring up the 1022 00:54:06,840 --> 00:54:09,240 Speaker 1: secret download this map. And I do that for every 1023 00:54:09,280 --> 00:54:11,839 Speaker 1: city I travel to because you always want to have 1024 00:54:11,880 --> 00:54:14,879 Speaker 1: offline maps in case your cellular is sketchy. All right, 1025 00:54:14,880 --> 00:54:17,240 Speaker 1: coming up, we are going to talk to Jason Rhodes 1026 00:54:17,239 --> 00:54:19,200 Speaker 1: at NASA. This is rich On Tech. 1027 00:54:21,160 --> 00:54:22,919 Speaker 2: Welcome back to rich On Tech. 1028 00:54:23,040 --> 00:54:26,120 Speaker 1: Rich Demiro here hanging out with you, talking technology at 1029 00:54:26,160 --> 00:54:27,920 Speaker 1: triple eight rich one oh one. 1030 00:54:28,239 --> 00:54:31,640 Speaker 2: That's eight eight eight seven four to two four one 1031 00:54:32,040 --> 00:54:34,640 Speaker 2: zero one. Well, coming up here in the US on 1032 00:54:34,800 --> 00:54:39,360 Speaker 2: April eighth, twenty twenty four, we have a total solar eclipse. 1033 00:54:39,760 --> 00:54:42,640 Speaker 2: And to learn more about this event, I talked to 1034 00:54:42,760 --> 00:54:47,240 Speaker 2: Jason Rhodes, a senior research scientist at NASA's Jet Propulsion 1035 00:54:47,320 --> 00:54:51,239 Speaker 2: Laboratory in Pasadena, California. So, first off, I asked him 1036 00:54:51,440 --> 00:54:53,400 Speaker 2: what makes this event so unique. 1037 00:54:53,960 --> 00:54:57,040 Speaker 20: Earth is one of a very few plants that we 1038 00:54:57,080 --> 00:55:01,440 Speaker 20: know of that has an interesting phenomenon. Our moon in 1039 00:55:01,520 --> 00:55:04,640 Speaker 20: the sky is about the same size as the Sun, 1040 00:55:05,120 --> 00:55:07,800 Speaker 20: and so when the Moon passes exactly in front of 1041 00:55:07,840 --> 00:55:11,160 Speaker 20: the Sun, it's just large enough to block out the Sun. 1042 00:55:11,480 --> 00:55:14,360 Speaker 20: And that's what we call a total solar eclipse. So 1043 00:55:14,440 --> 00:55:18,400 Speaker 20: the last total solar eclipse in the United States was 1044 00:55:18,800 --> 00:55:22,400 Speaker 20: in twenty seventeen, so only seven years ago. But the 1045 00:55:22,440 --> 00:55:25,240 Speaker 20: next total solar eclipse in the United States is about 1046 00:55:25,239 --> 00:55:27,480 Speaker 20: twenty years in the future, in twenty forty four. 1047 00:55:27,920 --> 00:55:30,400 Speaker 2: Now, I'll be completely honest here. When the total solar 1048 00:55:30,400 --> 00:55:33,560 Speaker 2: eclipse happened in twenty seventeen, I covered it, but I 1049 00:55:33,600 --> 00:55:36,080 Speaker 2: wasn't really enthusiastic about it. I'm not even sure I 1050 00:55:36,120 --> 00:55:38,760 Speaker 2: went outside to see it happen, but this time around, 1051 00:55:39,120 --> 00:55:42,240 Speaker 2: I'm very excited, even though in California, I'm not gonna 1052 00:55:42,239 --> 00:55:44,799 Speaker 2: have a view of the total solar eclipse. So I 1053 00:55:44,880 --> 00:55:48,800 Speaker 2: was just curious. From Jason's standpoint, what captivates the general 1054 00:55:48,880 --> 00:55:51,919 Speaker 2: public about total solar eclipses. 1055 00:55:52,280 --> 00:55:55,600 Speaker 20: Well as a scientist, one of the exciting things about 1056 00:55:55,640 --> 00:55:59,000 Speaker 20: a total solar eclipse is that with the Moon blocking 1057 00:55:59,680 --> 00:56:02,560 Speaker 20: the day of the Sun, we can see the atmosphere 1058 00:56:02,600 --> 00:56:04,840 Speaker 20: of the Sun, or what we call the corona of 1059 00:56:04,880 --> 00:56:07,960 Speaker 20: the sun. Corona is Latin for crown. This is the 1060 00:56:08,000 --> 00:56:10,719 Speaker 20: outer layer of the Sun that extends much further than 1061 00:56:10,760 --> 00:56:13,200 Speaker 20: the surface of the Sun. But it's not nearly as 1062 00:56:13,239 --> 00:56:15,640 Speaker 20: bright as the surface of the Sun, and so to 1063 00:56:15,800 --> 00:56:18,640 Speaker 20: study it and see it, we need to be able 1064 00:56:18,680 --> 00:56:21,239 Speaker 20: to block out the Sun, and so we can do 1065 00:56:21,360 --> 00:56:25,560 Speaker 20: that with a solar eclipse, or scientists have developed instruments 1066 00:56:25,560 --> 00:56:28,880 Speaker 20: called corona graphs that allow us to block the Sun 1067 00:56:29,000 --> 00:56:33,480 Speaker 20: and see that corona or atmosphere of the Sun. However, 1068 00:56:33,520 --> 00:56:36,239 Speaker 20: when we do that, it's not something that you can 1069 00:56:36,280 --> 00:56:39,719 Speaker 20: go outside and stand there with your special eclipse classes 1070 00:56:39,960 --> 00:56:42,640 Speaker 20: and see this happen. So that's what excites me as 1071 00:56:42,640 --> 00:56:46,359 Speaker 20: a scientist, but as a human, I've seen only one 1072 00:56:46,400 --> 00:56:49,279 Speaker 20: solar eclipse, but it was really an amazing, sort of 1073 00:56:49,320 --> 00:56:53,279 Speaker 20: life changing experience to watch the sun go dark and 1074 00:56:53,320 --> 00:56:56,560 Speaker 20: fuel night happen all of a sudden, listen to the 1075 00:56:56,680 --> 00:57:01,000 Speaker 20: animals go silent because they're a bit confused, and just 1076 00:57:01,600 --> 00:57:06,120 Speaker 20: see this sort of twilight sky. That's just an amazing 1077 00:57:06,520 --> 00:57:07,719 Speaker 20: and moving experience. 1078 00:57:08,440 --> 00:57:11,360 Speaker 1: So if you want to experience this total solar eclipse, 1079 00:57:11,440 --> 00:57:14,919 Speaker 1: you have to prepare. It's not visible everywhere in the nation. 1080 00:57:15,480 --> 00:57:19,000 Speaker 1: It stretches from Texas to Maine. And so I ask Jason, 1081 00:57:19,040 --> 00:57:20,840 Speaker 1: if you want to prepare for this, what do you 1082 00:57:20,880 --> 00:57:21,360 Speaker 1: have to do? 1083 00:57:21,960 --> 00:57:25,040 Speaker 20: So you need to go into the path of totality, 1084 00:57:25,040 --> 00:57:27,280 Speaker 20: that is where there will be a solar eclipse, and 1085 00:57:27,320 --> 00:57:29,840 Speaker 20: that's a path that stretches in the US from about 1086 00:57:30,160 --> 00:57:32,320 Speaker 20: Texas up into the northeast. 1087 00:57:33,120 --> 00:57:33,760 Speaker 13: You want to go. 1088 00:57:33,680 --> 00:57:36,360 Speaker 20: Where there's not going to be clouds and keep your 1089 00:57:36,360 --> 00:57:39,600 Speaker 20: fingers crossed that it's not cloudy. And the important thing 1090 00:57:39,760 --> 00:57:42,760 Speaker 20: is as the eclipse is coming, you want to wear 1091 00:57:42,840 --> 00:57:46,560 Speaker 20: special eclipse glasses that are going to protect your eyes 1092 00:57:47,000 --> 00:57:49,800 Speaker 20: once the eclipse happens. And the totality happens, you can 1093 00:57:49,840 --> 00:57:50,960 Speaker 20: take those glasses off. 1094 00:57:51,000 --> 00:57:51,920 Speaker 13: Because the sun is. 1095 00:57:51,840 --> 00:57:54,880 Speaker 20: Blocked to never look directly at the Sun, you can 1096 00:57:54,960 --> 00:57:58,360 Speaker 20: really damage your eyes. Even if you don't feel the pain, 1097 00:57:58,440 --> 00:58:01,480 Speaker 20: that light coming from the Sun damage your eyes. And 1098 00:58:01,520 --> 00:58:04,680 Speaker 20: this is especially true as the Sun is being eclipsed 1099 00:58:04,760 --> 00:58:07,360 Speaker 20: by the Moon, because it starts to get darker, but 1100 00:58:07,400 --> 00:58:10,040 Speaker 20: there's still enough light to damage your eyes. And it's 1101 00:58:10,120 --> 00:58:13,760 Speaker 20: only when the Moon is completely covering the Sun in 1102 00:58:13,800 --> 00:58:16,280 Speaker 20: that total eclipse, which just happens for a few minutes, 1103 00:58:16,680 --> 00:58:20,120 Speaker 20: that you can take those glasses off and just be 1104 00:58:20,240 --> 00:58:22,320 Speaker 20: in the moment and experience this eclipse. 1105 00:58:22,560 --> 00:58:25,040 Speaker 1: Now, this is where your Amazon Prime membership comes in. 1106 00:58:25,120 --> 00:58:27,960 Speaker 1: You have to get a pair of solar eclipse glasses. 1107 00:58:28,040 --> 00:58:29,080 Speaker 2: You can get them on Amazon. 1108 00:58:29,120 --> 00:58:32,520 Speaker 1: A ten pack runs about fifteen dollars. Now, if you 1109 00:58:32,560 --> 00:58:34,680 Speaker 1: don't do that, there is a DIY solution. 1110 00:58:35,360 --> 00:58:37,320 Speaker 20: So one of the things you could do is create 1111 00:58:37,360 --> 00:58:39,840 Speaker 20: what we call a pinhole camera. You take a piece 1112 00:58:39,880 --> 00:58:43,040 Speaker 20: of paper or a piece of cardboard and you make 1113 00:58:43,080 --> 00:58:46,160 Speaker 20: a hole in it and you use that hole as 1114 00:58:46,240 --> 00:58:50,080 Speaker 20: sort of put that between another piece of paper and 1115 00:58:50,120 --> 00:58:52,600 Speaker 20: the sun, and the light from the Sun will come 1116 00:58:52,640 --> 00:58:54,920 Speaker 20: through that hole. And make an image of the eclipse 1117 00:58:55,240 --> 00:58:57,240 Speaker 20: on the other piece of paper or on the ground. 1118 00:58:57,680 --> 00:58:59,880 Speaker 20: But I really strongly recommend that if you're going to 1119 00:58:59,920 --> 00:59:02,800 Speaker 20: be where you can see the eclipse, to get those glasses, 1120 00:59:02,800 --> 00:59:06,840 Speaker 20: because it'll allow you to experience the full grandeur and 1121 00:59:06,880 --> 00:59:08,320 Speaker 20: splendor of the eclipse. 1122 00:59:08,640 --> 00:59:11,000 Speaker 1: If you don't live in the path of totality and 1123 00:59:11,080 --> 00:59:14,120 Speaker 1: you're not going to travel somewhere to get in that path, 1124 00:59:14,320 --> 00:59:16,400 Speaker 1: I was curious if it's still worth it to even 1125 00:59:16,480 --> 00:59:17,400 Speaker 1: go outside. 1126 00:59:17,640 --> 00:59:20,440 Speaker 20: I think it's completely worth going outside and taking a 1127 00:59:20,440 --> 00:59:23,440 Speaker 20: look if you're not in the path of totality, because 1128 00:59:23,440 --> 00:59:25,919 Speaker 20: you can still see a partial eclipse where the disk 1129 00:59:25,960 --> 00:59:28,840 Speaker 20: of the moon will go across part of the Sun, 1130 00:59:29,080 --> 00:59:31,880 Speaker 20: and that's still a really interesting thing to see. 1131 00:59:32,280 --> 00:59:34,440 Speaker 13: That's a unique experience for most people. 1132 00:59:34,760 --> 00:59:36,800 Speaker 1: What I think is really neat about any sort of 1133 00:59:36,960 --> 00:59:41,280 Speaker 1: natural phenomenon is that it gets people interested in science 1134 00:59:41,320 --> 00:59:43,560 Speaker 1: and nature, especially kids and even adults. 1135 00:59:43,840 --> 00:59:47,240 Speaker 20: I think for a lot of humanity's history, people didn't 1136 00:59:47,360 --> 00:59:51,400 Speaker 20: understand when eclipses were gonna happen or what was happening, 1137 00:59:51,400 --> 00:59:53,840 Speaker 20: and it was scary to see the Sun move away. 1138 00:59:54,160 --> 00:59:57,120 Speaker 20: But in the last few hundred years, science has allowed 1139 00:59:57,200 --> 01:00:00,600 Speaker 20: us first to understand what the eclipse meant. It was 1140 01:00:00,840 --> 01:00:02,880 Speaker 20: just the Moon going in front of the Sun. Then 1141 01:00:02,960 --> 01:00:06,600 Speaker 20: to predict these eclipses, and then to use the eclipses 1142 01:00:06,800 --> 01:00:09,040 Speaker 20: to study the universe. And there are a few ways 1143 01:00:09,080 --> 01:00:11,720 Speaker 20: that we've done that. Of course, there was an eclipse. 1144 01:00:11,960 --> 01:00:14,160 Speaker 20: When there's an eclipse, we can look at the atmosphere 1145 01:00:14,160 --> 01:00:16,880 Speaker 20: of the Sun, and that's a really exciting thing that 1146 01:00:16,920 --> 01:00:18,600 Speaker 20: we're not able to do otherwise. 1147 01:00:19,240 --> 01:00:21,000 Speaker 13: And about one hundred years ago. 1148 01:00:21,600 --> 01:00:26,240 Speaker 20: There was an eclipse that people used to prove Einstein's 1149 01:00:26,240 --> 01:00:28,920 Speaker 20: theory of relativity, that is, our theory of gravity. Just 1150 01:00:28,960 --> 01:00:32,560 Speaker 20: a few years after Einstein posed this theory. They looked 1151 01:00:32,560 --> 01:00:37,240 Speaker 20: at the motions of stars that were distorted by the Sun, 1152 01:00:37,320 --> 01:00:39,640 Speaker 20: and they couldn't see those stars until there was an eclipse. 1153 01:00:39,880 --> 01:00:42,080 Speaker 13: So there was a race to go where the eclipse 1154 01:00:42,160 --> 01:00:43,600 Speaker 13: was going to be. 1155 01:00:43,080 --> 01:00:47,520 Speaker 20: Because Einstein's theory relativity had predicted that we would see 1156 01:00:47,560 --> 01:00:51,360 Speaker 20: something amazing during that eclipse, and sure enough we did. 1157 01:00:51,640 --> 01:00:51,760 Speaker 2: So. 1158 01:00:51,840 --> 01:00:57,640 Speaker 20: Eclipses are a huge victory for science in predicting and 1159 01:00:57,800 --> 01:01:01,480 Speaker 20: understanding eclipses and using them to understand a lot about nature. 1160 01:01:01,520 --> 01:01:04,120 Speaker 1: Speaking of science, wait until you hear about the project 1161 01:01:04,320 --> 01:01:05,960 Speaker 1: that Jason is working on. 1162 01:01:06,280 --> 01:01:08,800 Speaker 20: So one of the missions that I work on here 1163 01:01:08,840 --> 01:01:12,040 Speaker 20: at NASA's Jet Propulsion Laboratory is the Nancy Grace Roman 1164 01:01:12,080 --> 01:01:16,200 Speaker 20: Space Telescope, and Roman will have an instrument called a coronagraph, 1165 01:01:16,480 --> 01:01:19,640 Speaker 20: And these coronagraphs were originally developed to block out the 1166 01:01:19,640 --> 01:01:23,320 Speaker 20: Sun so you could see the corona or the atmosphere 1167 01:01:23,320 --> 01:01:26,800 Speaker 20: of the Sun. But the coronagraph on the Roman Space Telescope, 1168 01:01:26,840 --> 01:01:29,760 Speaker 20: which is scheduled for launch in twenty twenty seven, will 1169 01:01:29,760 --> 01:01:33,720 Speaker 20: actually block out the discs of distant stars to allow 1170 01:01:33,800 --> 01:01:36,520 Speaker 20: us to see the planets around those stars. And we 1171 01:01:36,640 --> 01:01:39,520 Speaker 20: call those planets exoplanets. So it's going to be an 1172 01:01:39,520 --> 01:01:42,960 Speaker 20: instrument that creates an artificial eclipse to allow us to 1173 01:01:43,040 --> 01:01:45,520 Speaker 20: study planets outside of our Solar system. 1174 01:01:46,040 --> 01:01:49,440 Speaker 2: So we'll get someone at NASA interested in outer space. 1175 01:01:49,800 --> 01:01:50,000 Speaker 5: Oh. 1176 01:01:50,080 --> 01:01:53,400 Speaker 20: I grew up reading a lot of science, reading science fiction, 1177 01:01:53,800 --> 01:01:56,320 Speaker 20: and I've always had a strong desire to understand how 1178 01:01:56,320 --> 01:02:00,040 Speaker 20: the universe works. And I fulfilled my wish by working 1179 01:02:00,120 --> 01:02:02,920 Speaker 20: at the best place in the world, NASA, whose mission 1180 01:02:02,960 --> 01:02:05,720 Speaker 20: it is to understand how the universe works. So a 1181 01:02:05,720 --> 01:02:09,160 Speaker 20: lot of the technology that makes our lives better and 1182 01:02:09,440 --> 01:02:13,439 Speaker 20: makes our lives longer and healthier comes from understanding how 1183 01:02:13,440 --> 01:02:16,720 Speaker 20: the universe works. And there's a lot of knock on 1184 01:02:16,760 --> 01:02:20,400 Speaker 20: effects from the understanding of the universe that allow us 1185 01:02:20,400 --> 01:02:23,120 Speaker 20: to live better, fuller lives. And I'll give you one example. 1186 01:02:24,040 --> 01:02:27,760 Speaker 20: I talked earlier about Einstein's theory of relativity, and the 1187 01:02:27,760 --> 01:02:31,880 Speaker 20: first proof of that theory was using an eclipse. But 1188 01:02:31,960 --> 01:02:35,600 Speaker 20: Einstein's theory of relativity is what allows GPS to work. 1189 01:02:35,640 --> 01:02:38,880 Speaker 20: It allows us to use our smartphone to navigate. And 1190 01:02:38,960 --> 01:02:40,960 Speaker 20: so when Einstein was coming up with that theory, he 1191 01:02:41,040 --> 01:02:43,600 Speaker 20: of course had no vision for the future that it 1192 01:02:43,680 --> 01:02:44,320 Speaker 20: was going to use. 1193 01:02:44,560 --> 01:02:47,000 Speaker 13: People were going to use GPS so that they could navigate. 1194 01:02:47,360 --> 01:02:49,920 Speaker 20: But one of the things in understanding universe it allows 1195 01:02:50,000 --> 01:02:53,120 Speaker 20: us to create these technologies like GPS, which make our 1196 01:02:53,160 --> 01:02:54,600 Speaker 20: lives better and safer. 1197 01:02:55,240 --> 01:02:58,000 Speaker 1: When I asked Jason if you had one last piece 1198 01:02:58,040 --> 01:03:00,000 Speaker 1: of advice, I was surprised at his an. 1199 01:03:00,120 --> 01:03:03,160 Speaker 20: Sir, Yes, I do have one piece of advice, and 1200 01:03:03,200 --> 01:03:05,280 Speaker 20: that is, don't try to take a movie of the 1201 01:03:05,320 --> 01:03:07,560 Speaker 20: eclipse with your phone or a picture of the eclipse 1202 01:03:07,560 --> 01:03:11,120 Speaker 20: with your phone. Just be in the moment, experience the eclipse, 1203 01:03:11,360 --> 01:03:14,480 Speaker 20: look at it, and I guarantee you you will remember 1204 01:03:14,480 --> 01:03:16,680 Speaker 20: it for the rest of your life, whether you have a. 1205 01:03:16,600 --> 01:03:17,560 Speaker 13: Picture of it or not. 1206 01:03:17,920 --> 01:03:21,560 Speaker 20: So if you want to google NASA and U for instance, 1207 01:03:21,560 --> 01:03:23,959 Speaker 20: the Roman Space Telescope, that's a great way to find 1208 01:03:24,000 --> 01:03:28,840 Speaker 20: out things that I'm working on. Another great resource is 1209 01:03:28,880 --> 01:03:33,000 Speaker 20: the Planetary Society. That's a great resource for space in general. 1210 01:03:33,040 --> 01:03:34,640 Speaker 20: And if you want to find out more about the 1211 01:03:34,680 --> 01:03:37,000 Speaker 20: eclipse and where you can watch it and how you 1212 01:03:37,000 --> 01:03:40,320 Speaker 20: should watch it, I think the Planetary Society website is 1213 01:03:40,360 --> 01:03:41,520 Speaker 20: a really good resource. 1214 01:03:41,960 --> 01:03:46,040 Speaker 2: My thanks to Jason Rhodes, Senior research scientist at NASA's 1215 01:03:46,160 --> 01:03:49,600 Speaker 2: Jet Propulsion Laboratory in Pasadena, California. 1216 01:03:49,720 --> 01:03:51,680 Speaker 1: All right, if you have a question about technology, give 1217 01:03:51,680 --> 01:03:54,120 Speaker 1: me a call Triple eight rich one oh one. 1218 01:03:54,320 --> 01:03:56,520 Speaker 2: That's eight eight eight seven four to. 1219 01:03:56,480 --> 01:03:59,720 Speaker 1: Two four one zero one, or rich on Tech coming 1220 01:03:59,760 --> 01:04:06,640 Speaker 1: your way right after this. Welcome back to rich on Tech. 1221 01:04:06,720 --> 01:04:09,600 Speaker 1: Rich Demiro here hanging out with you talking tech at 1222 01:04:09,720 --> 01:04:13,640 Speaker 1: Triple eight rich one oh one. That's eight eight eight 1223 01:04:13,880 --> 01:04:18,680 Speaker 1: seven four to two four one zero one. The website 1224 01:04:18,720 --> 01:04:22,640 Speaker 1: for the show rich on Tech dot tv. Just click 1225 01:04:22,720 --> 01:04:26,960 Speaker 1: the toplink that says radio show. I she'll tell you 1226 01:04:27,040 --> 01:04:31,360 Speaker 1: what it actually says. Probably would help right it says, well, 1227 01:04:31,440 --> 01:04:34,000 Speaker 1: has the phone number for the show, says radio show links, 1228 01:04:34,040 --> 01:04:36,920 Speaker 1: and then it's got the date for this weekend. So 1229 01:04:36,960 --> 01:04:39,000 Speaker 1: that's where you can find the links. And people often 1230 01:04:39,040 --> 01:04:40,600 Speaker 1: email me and they say, hey, did you post this 1231 01:04:40,680 --> 01:04:43,360 Speaker 1: on the links? Yes, everything is on the show links. 1232 01:04:43,640 --> 01:04:47,560 Speaker 1: You'll be very surprised just how good I am with 1233 01:04:47,640 --> 01:04:52,040 Speaker 1: the show notes. They are very, very thorough. And by 1234 01:04:52,040 --> 01:04:54,720 Speaker 1: the way, I wanted to circle back to Diana and Torrance. 1235 01:04:54,800 --> 01:04:58,400 Speaker 1: She wanted some remote desktop software to access her MacBook 1236 01:04:58,440 --> 01:05:01,840 Speaker 1: Pro remotely talked about Team Viewer, which is free, or 1237 01:05:01,880 --> 01:05:04,400 Speaker 1: of course go to my PC, which is paid. But 1238 01:05:04,480 --> 01:05:09,120 Speaker 1: I was consulting with my tech brother and I said, hey, 1239 01:05:09,160 --> 01:05:10,840 Speaker 1: is there a you know, a better thing than some 1240 01:05:10,880 --> 01:05:12,760 Speaker 1: of these things that we were talking about. And he 1241 01:05:12,800 --> 01:05:19,520 Speaker 1: also recommended an open source alternative is rust desk are 1242 01:05:19,680 --> 01:05:23,200 Speaker 1: U s T d E s K. And I love 1243 01:05:23,320 --> 01:05:27,760 Speaker 1: any open source alternative software that's just you know, free 1244 01:05:27,800 --> 01:05:29,800 Speaker 1: and let's see, well, hold on, let me see if 1245 01:05:29,840 --> 01:05:32,840 Speaker 1: this is free. This may not be free. Hold on, Yeah, 1246 01:05:32,960 --> 01:05:36,360 Speaker 1: self hosting is free, so you kind of, you know, 1247 01:05:36,400 --> 01:05:39,440 Speaker 1: you may need to know a little bit if you 1248 01:05:39,480 --> 01:05:41,360 Speaker 1: want to self host this. But it's nice to have 1249 01:05:41,400 --> 01:05:44,000 Speaker 1: options out there. And by the way, the other website 1250 01:05:44,000 --> 01:05:48,800 Speaker 1: that I like if you ever looking for something like 1251 01:05:48,920 --> 01:05:50,880 Speaker 1: let's say you know an app right and you want 1252 01:05:50,880 --> 01:05:53,600 Speaker 1: to find something that's similar to that app. The website 1253 01:05:53,640 --> 01:05:56,480 Speaker 1: I like for finding that software is called alternative two 1254 01:05:56,840 --> 01:06:00,160 Speaker 1: dot net alternative to dot net. So let's say you 1255 01:06:00,240 --> 01:06:02,840 Speaker 1: like Evernoe. You can type in evernote and then it 1256 01:06:02,880 --> 01:06:06,360 Speaker 1: will show you all the alternatives to that program. It's 1257 01:06:06,360 --> 01:06:09,000 Speaker 1: a really nice way of finding apps that are similar 1258 01:06:09,000 --> 01:06:10,720 Speaker 1: to what you already know. But maybe you're looking for 1259 01:06:10,760 --> 01:06:14,240 Speaker 1: something better or with different functionality, or that's free, or 1260 01:06:14,240 --> 01:06:16,920 Speaker 1: that's cross platform, and that's always a good way to 1261 01:06:16,920 --> 01:06:18,919 Speaker 1: do it. One of the things I did not mention 1262 01:06:19,960 --> 01:06:23,120 Speaker 1: when I was talking about the whole case against Apple, 1263 01:06:23,600 --> 01:06:25,959 Speaker 1: and you've heard me say this on this show many 1264 01:06:26,000 --> 01:06:28,920 Speaker 1: many times now. I love Apple. I think they have 1265 01:06:28,960 --> 01:06:34,120 Speaker 1: done incredible things. They have really really just kind of 1266 01:06:34,160 --> 01:06:35,920 Speaker 1: pushed the envelope in a lot of ways with what 1267 01:06:35,960 --> 01:06:38,520 Speaker 1: our phones can do and how we do things. But 1268 01:06:38,600 --> 01:06:41,040 Speaker 1: I also do take issue with some of the ways 1269 01:06:41,040 --> 01:06:43,520 Speaker 1: that they do things. And if you've listened to this show, 1270 01:06:43,560 --> 01:06:45,160 Speaker 1: you know that I have a major issue with the 1271 01:06:45,160 --> 01:06:48,080 Speaker 1: fact that they do not allow I Message on Android. 1272 01:06:48,440 --> 01:06:50,360 Speaker 1: Apple should have come out with the I Message for 1273 01:06:50,440 --> 01:06:53,160 Speaker 1: Android app years ago. It would have solved a lot 1274 01:06:53,160 --> 01:06:56,600 Speaker 1: of these problems, because that is the main point of 1275 01:06:56,640 --> 01:07:00,440 Speaker 1: contention among most people now downloading third party apps and 1276 01:07:00,440 --> 01:07:02,440 Speaker 1: all that stuff. Sure you can argue that, you know, 1277 01:07:02,520 --> 01:07:04,680 Speaker 1: techy people like myself have a problem with that in 1278 01:07:04,720 --> 01:07:07,120 Speaker 1: some of the ways that the iPhone operating system works 1279 01:07:07,160 --> 01:07:09,480 Speaker 1: and some of the access you get to some of 1280 01:07:09,520 --> 01:07:12,000 Speaker 1: the features and the hardware. Yes, I understand all that, 1281 01:07:12,240 --> 01:07:14,880 Speaker 1: but I think for the average person, all they want 1282 01:07:14,920 --> 01:07:17,040 Speaker 1: to do is just send a video to an Android 1283 01:07:17,040 --> 01:07:19,960 Speaker 1: friend and have it work, or an Android friend send 1284 01:07:19,960 --> 01:07:22,080 Speaker 1: a video to an iPhone friend and have that work, 1285 01:07:22,480 --> 01:07:25,160 Speaker 1: or to see typing indicators. And again, these are things 1286 01:07:25,240 --> 01:07:28,560 Speaker 1: that have standards that almost every other company, I should 1287 01:07:28,600 --> 01:07:31,880 Speaker 1: say every company in the world abides by except for Apple. 1288 01:07:32,240 --> 01:07:35,280 Speaker 1: And yes, they will later this year supposedly give us 1289 01:07:35,320 --> 01:07:37,960 Speaker 1: some of those standards with RCS built into the iPhone, 1290 01:07:38,000 --> 01:07:39,560 Speaker 1: but we don't know how they're going to implement it, 1291 01:07:39,800 --> 01:07:42,160 Speaker 1: and I'm sure there still will be some level of 1292 01:07:42,280 --> 01:07:46,280 Speaker 1: distinction between I message and Android. You know, your friends 1293 01:07:46,320 --> 01:07:48,320 Speaker 1: will probably still show up as a green bubble, even 1294 01:07:48,320 --> 01:07:51,439 Speaker 1: though your picture will be high resolution, which will be great. 1295 01:07:52,800 --> 01:07:55,240 Speaker 1: But I mentioned anytime I talk about Apple apps. You 1296 01:07:55,280 --> 01:07:57,400 Speaker 1: know Apple, when you download the iPhone, they've got all 1297 01:07:57,520 --> 01:07:59,200 Speaker 1: the apps that they want on there. You know, they've 1298 01:07:59,200 --> 01:08:02,480 Speaker 1: got a music app, they've got a notepad app, they've 1299 01:08:02,520 --> 01:08:07,360 Speaker 1: got calendar, email, everything. Guess what, I don't use any 1300 01:08:07,360 --> 01:08:10,320 Speaker 1: of those apps. I don't use any of them because 1301 01:08:10,960 --> 01:08:13,640 Speaker 1: using any of those apps gets you deeper into the 1302 01:08:13,680 --> 01:08:16,639 Speaker 1: Apple ecosystem. Now, if you're only going to use Apple 1303 01:08:16,680 --> 01:08:18,479 Speaker 1: for the rest of your life, sure it works great, 1304 01:08:18,479 --> 01:08:21,160 Speaker 1: it's fine. But I want to have options, so I 1305 01:08:21,240 --> 01:08:26,439 Speaker 1: always look for what I call cross platform third party apps. So, 1306 01:08:26,960 --> 01:08:29,800 Speaker 1: for instance, my notes app, I use Evernoe because it 1307 01:08:29,840 --> 01:08:32,599 Speaker 1: works everywhere, and it works the same everywhere whereas if 1308 01:08:32,600 --> 01:08:35,840 Speaker 1: I use Apple Notes, it's a great app, it only 1309 01:08:35,920 --> 01:08:39,000 Speaker 1: works on Apple devices. Try using that anywhere else. I 1310 01:08:39,040 --> 01:08:42,679 Speaker 1: just can't recommend it because of that reason. So again, 1311 01:08:42,800 --> 01:08:44,559 Speaker 1: I think that a lot of these things we're seeing 1312 01:08:44,560 --> 01:08:47,400 Speaker 1: with Apple are things that maybe need to change. I 1313 01:08:47,479 --> 01:08:50,840 Speaker 1: know there's a lot of opinions on either side, but 1314 01:08:50,960 --> 01:08:52,240 Speaker 1: at the end of the day, I think there's no 1315 01:08:52,360 --> 01:08:56,040 Speaker 1: denying that Apple has done incredible things. But it's just 1316 01:08:56,120 --> 01:08:59,439 Speaker 1: the method to their madness that some people take issue with. 1317 01:09:00,200 --> 01:09:03,360 Speaker 1: Let's go to Seraphene in Studio City. You are on 1318 01:09:03,640 --> 01:09:05,880 Speaker 1: with Rich. Welcome, Hi Rich. 1319 01:09:05,960 --> 01:09:08,800 Speaker 17: I'm the artist that calls you every once in a while. 1320 01:09:09,040 --> 01:09:10,280 Speaker 1: Oh how's the art going. 1321 01:09:11,080 --> 01:09:12,040 Speaker 11: Oh awesome? 1322 01:09:12,120 --> 01:09:12,479 Speaker 14: Thank you. 1323 01:09:12,680 --> 01:09:13,680 Speaker 1: Yeah, that's good to hear. 1324 01:09:14,479 --> 01:09:16,360 Speaker 17: And I love the rain too, so that I can, 1325 01:09:16,520 --> 01:09:18,840 Speaker 17: you know, anyway, get to the point. 1326 01:09:19,320 --> 01:09:21,840 Speaker 1: No, I love the rain. I'm telling I love the rain. 1327 01:09:21,920 --> 01:09:23,439 Speaker 1: I first thing I did this morning was open up 1328 01:09:23,479 --> 01:09:25,760 Speaker 1: my back door to have the rain sound. I think 1329 01:09:25,760 --> 01:09:27,280 Speaker 1: the rain is great, although we've got a lot of 1330 01:09:27,360 --> 01:09:29,479 Speaker 1: it in California. Anyway, how can I help? 1331 01:09:30,000 --> 01:09:33,680 Speaker 17: Okay, I am hearing impaired. I don't hear high frequencies. 1332 01:09:34,320 --> 01:09:38,639 Speaker 17: My iPhone works fine, the volume is great. Called tech 1333 01:09:38,720 --> 01:09:42,479 Speaker 17: support last night with Apple and said, okay, I have 1334 01:09:42,600 --> 01:09:46,320 Speaker 17: a MacBook Pro, I have Sonoma, I have fourteen blah 1335 01:09:46,360 --> 01:09:50,800 Speaker 17: blah blah. I'm up to the latest update. But I 1336 01:09:50,880 --> 01:09:53,920 Speaker 17: can't turn the volume up as much as I want. 1337 01:09:54,439 --> 01:09:58,560 Speaker 17: I've tried the Beat headphones, I've tried the ear pods. 1338 01:09:58,800 --> 01:10:01,200 Speaker 17: I keep losing all the cords and all the little 1339 01:10:01,560 --> 01:10:04,439 Speaker 17: you know, chargers and all that kind of stuff, and 1340 01:10:04,520 --> 01:10:10,320 Speaker 17: I just wanted to bring my my my pro into 1341 01:10:10,439 --> 01:10:15,640 Speaker 17: tech support and saying, put some stronger speakers in, like 1342 01:10:15,680 --> 01:10:18,559 Speaker 17: you can put in you know, more memory or. 1343 01:10:18,520 --> 01:10:18,960 Speaker 5: Something like that. 1344 01:10:19,080 --> 01:10:22,519 Speaker 1: Oh, Saraphine, you know we can't do that with the computer. 1345 01:10:22,680 --> 01:10:26,000 Speaker 1: With the MacBook, you can't. You can't replace those speakers. 1346 01:10:26,920 --> 01:10:28,920 Speaker 1: I mean, in all seriousness, you can't do that with 1347 01:10:28,920 --> 01:10:32,840 Speaker 1: almost any laptop. There is one brand out there that 1348 01:10:32,880 --> 01:10:35,400 Speaker 1: I'm doing a story with. Oh gosh, it's I think 1349 01:10:35,439 --> 01:10:38,720 Speaker 1: it's called Framework, and they're actually shipping a laptop with 1350 01:10:39,240 --> 01:10:43,120 Speaker 1: modular parts. Which, look, I get it. These laptops. They 1351 01:10:43,120 --> 01:10:45,920 Speaker 1: are small, they're engineered. Everything with the Apple is sort 1352 01:10:45,920 --> 01:10:49,360 Speaker 1: of like, you know, closed up inside. So what did 1353 01:10:49,360 --> 01:10:51,160 Speaker 1: they tell you? You can't replace these speakers? 1354 01:10:51,200 --> 01:10:51,360 Speaker 2: Right? 1355 01:10:51,880 --> 01:10:57,040 Speaker 17: I couldn't get past settings sound with the tech support person. 1356 01:10:57,280 --> 01:11:00,400 Speaker 17: He couldn't comprehend that what I was trying to get to. 1357 01:11:01,120 --> 01:11:06,160 Speaker 1: Okay, So I think your best bet is probably going 1358 01:11:06,240 --> 01:11:11,040 Speaker 1: to be an external speaker. Have you thought about that? 1359 01:11:12,680 --> 01:11:17,320 Speaker 17: I got so many things I know, and I just 1360 01:11:17,360 --> 01:11:19,280 Speaker 17: want to keep it simple. If I'm out in my 1361 01:11:19,400 --> 01:11:22,320 Speaker 17: studio working, I want to open up my computer. Fine, 1362 01:11:22,360 --> 01:11:24,320 Speaker 17: if I go out into my yard, I want to 1363 01:11:24,320 --> 01:11:27,160 Speaker 17: open up my computer. Fine, but I don't want to 1364 01:11:27,200 --> 01:11:32,000 Speaker 17: have to keep carrying, you know, a basket full of attachments. 1365 01:11:31,360 --> 01:11:34,519 Speaker 1: Right, Okay, I understand that so well. I think that yes, 1366 01:11:34,600 --> 01:11:36,360 Speaker 1: I get that, and I think the easiest would be 1367 01:11:37,400 --> 01:11:38,720 Speaker 1: you know, there's two ways you can do it, and 1368 01:11:38,840 --> 01:11:40,559 Speaker 1: I'm looking on Amazon. You can get a pair of 1369 01:11:40,600 --> 01:11:45,360 Speaker 1: Amazon Basics USB speakers that will plug into your laptop 1370 01:11:45,400 --> 01:11:47,320 Speaker 1: and that's you know, that'll be a very easy way 1371 01:11:47,360 --> 01:11:50,040 Speaker 1: to get louder sound. Those are fifteen bucks. The only 1372 01:11:50,080 --> 01:11:52,960 Speaker 1: issue is depending on your laptop. They're not USBC, so 1373 01:11:52,960 --> 01:11:55,320 Speaker 1: I'm not sure what model you have. But I'm looking 1374 01:11:55,360 --> 01:12:01,280 Speaker 1: at this app called Have you looked at this boom too? Okay, well, 1375 01:12:01,320 --> 01:12:04,320 Speaker 1: I think you should try this because it is a 1376 01:12:04,320 --> 01:12:08,240 Speaker 1: audio enhancement app, so it gives you control over It 1377 01:12:08,280 --> 01:12:11,800 Speaker 1: looks like some of the frequencies as well, so you 1378 01:12:11,880 --> 01:12:14,120 Speaker 1: might be able to boost the frequencies that you're having 1379 01:12:14,160 --> 01:12:18,880 Speaker 1: trouble hearing and that might help you. So I would 1380 01:12:18,880 --> 01:12:21,760 Speaker 1: definitely try this out. It looks like it's a free trial. 1381 01:12:21,840 --> 01:12:24,680 Speaker 1: Let's see how much this is, so. 1382 01:12:24,680 --> 01:12:25,920 Speaker 17: I'd go through the app store. 1383 01:12:26,320 --> 01:12:29,400 Speaker 1: Yeah, you can go on the website. It's Globaldlight Dot 1384 01:12:29,439 --> 01:12:33,680 Speaker 1: com slash boom two and I will link it up 1385 01:12:33,680 --> 01:12:37,559 Speaker 1: boom and then the number two Globaldlight dot com slash 1386 01:12:37,720 --> 01:12:44,280 Speaker 1: boom two and it looks like it's about fourteen bucks 1387 01:12:44,280 --> 01:12:47,320 Speaker 1: for the year or thirty two dollars forever. But Saraphine, 1388 01:12:47,360 --> 01:12:49,520 Speaker 1: I think that's going to solve a lot of your issues. 1389 01:12:50,000 --> 01:12:54,639 Speaker 1: And yeah, that's why I love the show. I learned 1390 01:12:54,640 --> 01:12:57,200 Speaker 1: stuff on a daily basis. I love it. Eight eight 1391 01:12:57,280 --> 01:12:59,960 Speaker 1: rich one O one eight eight seven four two four 1392 01:13:00,200 --> 01:13:02,679 Speaker 1: one zero one. Coming up, I'll tell you how Google 1393 01:13:02,760 --> 01:13:05,720 Speaker 1: can help you identify a song by singing it. This 1394 01:13:05,800 --> 01:13:09,559 Speaker 1: is rich on Tech. Welcome back to rich On Tech. 1395 01:13:09,640 --> 01:13:12,720 Speaker 1: Rich DeMuro here hanging out with you, talking technology at 1396 01:13:12,800 --> 01:13:16,280 Speaker 1: Triple eight rich one on one eight eight eight seven 1397 01:13:16,400 --> 01:13:19,360 Speaker 1: four to two four one zero one. Give me a 1398 01:13:19,360 --> 01:13:24,000 Speaker 1: call if you have a question about something. So I 1399 01:13:24,040 --> 01:13:29,080 Speaker 1: watched the Taylor Swift on Disney Plus last weekend and 1400 01:13:29,120 --> 01:13:31,240 Speaker 1: I'm not kidding. I think my wife fell in love 1401 01:13:31,240 --> 01:13:34,200 Speaker 1: with me all over again. I just saw her melt 1402 01:13:34,439 --> 01:13:37,439 Speaker 1: She's like you do, and I was like yeah, And 1403 01:13:37,439 --> 01:13:39,040 Speaker 1: then of course I played it up a little bit. 1404 01:13:40,320 --> 01:13:44,599 Speaker 1: Let's watch it again sometime, but it was, you know, 1405 01:13:44,640 --> 01:13:46,200 Speaker 1: I gotta give her credit. I mean the girl was 1406 01:13:46,240 --> 01:13:49,920 Speaker 1: on there for like three hours plus, singing her heart out. 1407 01:13:49,960 --> 01:13:54,479 Speaker 1: It was amazing anyway, So if you haven't watched that, 1408 01:13:54,520 --> 01:13:56,439 Speaker 1: it's on Disney Plus. I did wait until it was 1409 01:13:56,479 --> 01:13:58,679 Speaker 1: for free on Disney Plus. I didn't see in the movies. 1410 01:13:58,720 --> 01:14:00,439 Speaker 1: I didn't pay the twenty dollars as a no, no, no, 1411 01:14:00,439 --> 01:14:02,760 Speaker 1: I'm wait. I pay for all these streaming services. I 1412 01:14:02,800 --> 01:14:05,519 Speaker 1: am not paying an extra nickel. If you see my 1413 01:14:05,600 --> 01:14:07,080 Speaker 1: kids come up to me, they're like, Dad, can we 1414 01:14:07,120 --> 01:14:09,200 Speaker 1: watch that movie? I'm like, is it free? Because I 1415 01:14:09,240 --> 01:14:11,280 Speaker 1: pay for everything. In no way am I paying an 1416 01:14:11,280 --> 01:14:13,400 Speaker 1: extra nickel for any streaming service. 1417 01:14:14,240 --> 01:14:14,559 Speaker 2: Uh. 1418 01:14:14,600 --> 01:14:20,680 Speaker 1: Speaking of streaming, thank you Bobo. So this is pretty cool. 1419 01:14:20,720 --> 01:14:23,320 Speaker 1: I found this out through life hacker. Now you know 1420 01:14:23,400 --> 01:14:26,559 Speaker 1: Shazam can identify any song that's playing right use his 1421 01:14:26,560 --> 01:14:29,240 Speaker 1: little fingerprints on the songs. Well, I thought this was 1422 01:14:29,280 --> 01:14:33,800 Speaker 1: pretty cool. You can sing or hum a song and 1423 01:14:34,520 --> 01:14:37,479 Speaker 1: Google will figure out the song name. So try it 1424 01:14:37,479 --> 01:14:40,360 Speaker 1: out if you have a I think it works on 1425 01:14:40,439 --> 01:14:42,679 Speaker 1: iPhone as well, but you have to have the Google app, 1426 01:14:42,760 --> 01:14:45,640 Speaker 1: so Google App or on Android, it just has that 1427 01:14:45,680 --> 01:14:49,479 Speaker 1: little Google search bar. So just tap the microphone and 1428 01:14:49,560 --> 01:14:52,200 Speaker 1: you can literally see where it says down at the 1429 01:14:52,200 --> 01:14:54,400 Speaker 1: bottom and says search a song. So you tap that 1430 01:14:54,479 --> 01:14:57,519 Speaker 1: and now you can just play sing or hum a song. 1431 01:14:57,600 --> 01:14:59,760 Speaker 1: So you can literally just speak the words to a song. 1432 01:15:01,120 --> 01:15:04,880 Speaker 1: All right, So now we got bad blood, Baby got 1433 01:15:05,120 --> 01:15:08,439 Speaker 1: bad blood. Look what you there? It is Taylor Swift 1434 01:15:08,520 --> 01:15:11,160 Speaker 1: nineteen eighty nine bad Blood eight percent. Match. That's how 1435 01:15:11,160 --> 01:15:14,880 Speaker 1: bad I am at singing eight percent. But pretty cool? Huh. 1436 01:15:14,920 --> 01:15:17,040 Speaker 1: I mean I did not realize that that was built 1437 01:15:17,080 --> 01:15:22,240 Speaker 1: into Google Search. So again, go just tap the microphone 1438 01:15:22,479 --> 01:15:25,800 Speaker 1: on the Android home screen or go into the Google app. 1439 01:15:25,840 --> 01:15:27,360 Speaker 1: Let's see if I go into the Google app on 1440 01:15:27,479 --> 01:15:31,080 Speaker 1: iPhone and I tap the same thing. So go into 1441 01:15:31,120 --> 01:15:34,000 Speaker 1: the Google app on the iPhone, tap the microphone, and 1442 01:15:34,040 --> 01:15:36,040 Speaker 1: then it says search a song, and you can play 1443 01:15:36,080 --> 01:15:39,080 Speaker 1: singer hum a song. That is so cool, Bobo, where's 1444 01:15:39,080 --> 01:15:46,920 Speaker 1: the applause? Okay? Crickets? Okay, all right, let's go to Uh. 1445 01:15:47,120 --> 01:15:49,720 Speaker 1: I think Andrew has heard enough. Andrew and Ventura, you're 1446 01:15:49,720 --> 01:15:50,280 Speaker 1: on with Rich. 1447 01:15:53,160 --> 01:15:55,920 Speaker 14: So Apple has screwed up yet another thing. Uh oh, 1448 01:15:56,040 --> 01:15:56,720 Speaker 14: let's all do. 1449 01:15:56,720 --> 01:16:00,639 Speaker 1: So we added to the government's list being a record. 1450 01:16:01,560 --> 01:16:04,639 Speaker 15: If we go into the app store, sure, I want 1451 01:16:04,680 --> 01:16:07,640 Speaker 15: to share something with a friend of mine, so I 1452 01:16:07,680 --> 01:16:09,439 Speaker 15: want to see find this app so I can just 1453 01:16:09,479 --> 01:16:11,439 Speaker 15: send them a link. So I go into the app 1454 01:16:11,479 --> 01:16:14,360 Speaker 15: store and at the top right you tap your initials 1455 01:16:14,880 --> 01:16:18,200 Speaker 15: and then there's purchase history. Sure, and I typed start 1456 01:16:18,240 --> 01:16:20,000 Speaker 15: to type the name of the app that I want 1457 01:16:20,200 --> 01:16:23,599 Speaker 15: purchase history, and it used to just pop right up, but. 1458 01:16:23,640 --> 01:16:24,560 Speaker 14: Now they're filtering it. 1459 01:16:24,840 --> 01:16:28,519 Speaker 15: The default is for paid apps, so I've got a 1460 01:16:28,560 --> 01:16:31,960 Speaker 15: tap tap tap all apps. 1461 01:16:31,720 --> 01:16:34,360 Speaker 14: And then I don't know what it was last year, 1462 01:16:34,439 --> 01:16:37,720 Speaker 14: the year before, and then it still can't find it. 1463 01:16:38,240 --> 01:16:40,000 Speaker 14: They've really that up. 1464 01:16:42,320 --> 01:16:45,360 Speaker 1: Yeah, as soon as you're saying they did change this interesting, 1465 01:16:46,520 --> 01:16:50,120 Speaker 1: Yeah they did. Because that's my kid's secret weapon. They 1466 01:16:50,160 --> 01:16:52,960 Speaker 1: figure out they can down they they realize because we're 1467 01:16:53,000 --> 01:16:56,040 Speaker 1: on family sharing, they can download any app that I've 1468 01:16:56,080 --> 01:17:01,200 Speaker 1: downloaded in the past. They can just redownload it in 1469 01:17:01,320 --> 01:17:04,200 Speaker 1: puting a kid blocker. Yeah, oh they've gotten they've gotten 1470 01:17:04,200 --> 01:17:08,080 Speaker 1: past the kid blockers. My kid is like a fly 1471 01:17:08,280 --> 01:17:11,240 Speaker 1: to a light when it comes to YouTube. I'm not kidding. 1472 01:17:11,280 --> 01:17:14,120 Speaker 1: I've blocked YouTube on more devices in my house than 1473 01:17:14,160 --> 01:17:18,559 Speaker 1: you can imagine, and somehow he finds YouTube on these devices. 1474 01:17:18,600 --> 01:17:20,160 Speaker 1: I mean he got a flip phone the other day 1475 01:17:20,200 --> 01:17:21,680 Speaker 1: and found YouTube on it. I don't know how he 1476 01:17:21,720 --> 01:17:23,400 Speaker 1: does it, but he will figure it out. 1477 01:17:23,479 --> 01:17:25,240 Speaker 14: Great, I can blow half a day on YouTube. 1478 01:17:25,280 --> 01:17:27,880 Speaker 1: Oh well, look, it's great. But when you're a kid 1479 01:17:27,920 --> 01:17:30,160 Speaker 1: and you're flipping through YouTube shorts, it's a lot of 1480 01:17:30,160 --> 01:17:32,200 Speaker 1: nonsense that he doesn't need to be watching at nine 1481 01:17:32,240 --> 01:17:33,920 Speaker 1: years old, and soide. 1482 01:17:33,360 --> 01:17:37,320 Speaker 14: And climb a tree. Yeah, while I'm on my search rant. Sure, 1483 01:17:37,640 --> 01:17:42,559 Speaker 14: Apple Email lets you combine all your emails, and I've 1484 01:17:42,600 --> 01:17:45,800 Speaker 14: got like twelve email addresses for personal and business. Sure, 1485 01:17:45,960 --> 01:17:48,960 Speaker 14: and it searches all of those faster than any desktop computer. 1486 01:17:49,080 --> 01:17:53,000 Speaker 14: I'm nine, I've got So that's that's fabulous, Except I've 1487 01:17:53,000 --> 01:17:55,719 Speaker 14: got all these emails, and now I want to search 1488 01:17:55,800 --> 01:18:00,599 Speaker 14: for something really specific, like a part number one, two, three, four, five, six. Yeah, 1489 01:18:00,680 --> 01:18:04,720 Speaker 14: it'll show up, for just a second, all kinds of 1490 01:18:04,840 --> 01:18:09,519 Speaker 14: other random emails that don't have anywhere near that, or 1491 01:18:09,720 --> 01:18:14,839 Speaker 14: a specific word like antisocial established minitarianism I can't even pronounce, 1492 01:18:15,880 --> 01:18:18,160 Speaker 14: but it'll show up all kinds of stuff that doesn't 1493 01:18:18,160 --> 01:18:19,559 Speaker 14: have that, you know what. 1494 01:18:19,200 --> 01:18:24,479 Speaker 1: I don't use the Apple mail app, but I find 1495 01:18:24,520 --> 01:18:28,519 Speaker 1: a similar issue on Gmail. So if I am searching 1496 01:18:28,560 --> 01:18:31,000 Speaker 1: for something on Gmail. I have found that I get 1497 01:18:31,040 --> 01:18:34,400 Speaker 1: better results when I don't finish the search. Like on 1498 01:18:35,840 --> 01:18:38,040 Speaker 1: the search bar, I will start typing for something and 1499 01:18:38,080 --> 01:18:40,280 Speaker 1: the email will pop up right at the top. But 1500 01:18:40,360 --> 01:18:42,760 Speaker 1: if I press search, all of a sudden, it's like 1501 01:18:42,760 --> 01:18:45,080 Speaker 1: I can't find that same email. So it seems like 1502 01:18:45,280 --> 01:18:49,280 Speaker 1: there's a disconnect between sort of like the immediate response 1503 01:18:49,320 --> 01:18:51,920 Speaker 1: that it thinks, almost like the spotlight response that it 1504 01:18:51,960 --> 01:18:55,439 Speaker 1: thinks you want, versus the actual searching in the email. 1505 01:18:55,520 --> 01:18:57,880 Speaker 1: So I don't have an answer for that one. But 1506 01:18:57,920 --> 01:18:59,840 Speaker 1: I find that myself as well. So I usually end 1507 01:18:59,920 --> 01:19:02,920 Speaker 1: up just instead of pressing the search and pressing enter, 1508 01:19:03,760 --> 01:19:06,400 Speaker 1: I will just literally start typing and wait for the 1509 01:19:06,520 --> 01:19:09,040 Speaker 1: first search to come up, and then I'll just not 1510 01:19:09,320 --> 01:19:12,040 Speaker 1: complete that search and I'll just click that link. Now, 1511 01:19:12,080 --> 01:19:14,320 Speaker 1: a couple of things, Andrew, because I just want to 1512 01:19:14,360 --> 01:19:18,400 Speaker 1: help you know, if someone's listening and they're looking for 1513 01:19:18,439 --> 01:19:20,519 Speaker 1: a purchase history, and you're right, they did change that, 1514 01:19:20,600 --> 01:19:24,719 Speaker 1: which is kind of annoying, I will admit, because there's 1515 01:19:24,760 --> 01:19:27,680 Speaker 1: no all time. They've got date range of thirty days, 1516 01:19:27,800 --> 01:19:30,600 Speaker 1: ninety days this year or last year, which defeats the 1517 01:19:30,600 --> 01:19:33,080 Speaker 1: whole purpose of looking for an app that you downloaded, 1518 01:19:33,120 --> 01:19:35,120 Speaker 1: you know, a couple of years ago. I don't know 1519 01:19:35,160 --> 01:19:37,400 Speaker 1: why they made that change, but they did give more 1520 01:19:37,439 --> 01:19:40,400 Speaker 1: options on searching for stuff, whether it's free or paid, 1521 01:19:40,880 --> 01:19:44,760 Speaker 1: the type, whether it's apps in app purchases, subscriptions, But 1522 01:19:44,880 --> 01:19:46,360 Speaker 1: I did like the old way. Just type in the 1523 01:19:46,439 --> 01:19:48,280 Speaker 1: name and it comes up no matter when you bought it. 1524 01:19:48,960 --> 01:19:52,679 Speaker 1: But if you want there's two little things I will 1525 01:19:52,720 --> 01:19:56,599 Speaker 1: I will mention. Number one, there's a great Apple website 1526 01:19:56,640 --> 01:20:03,240 Speaker 1: called report Aproblem dot app com. Report a problem dot 1527 01:20:03,280 --> 01:20:04,880 Speaker 1: Apple dot com. Did you know that you can get 1528 01:20:04,880 --> 01:20:08,040 Speaker 1: a refund for an app or a movie or a 1529 01:20:08,080 --> 01:20:10,160 Speaker 1: piece of music or anything that you purchase through the 1530 01:20:10,200 --> 01:20:12,640 Speaker 1: app Store if you're having an issue with it, you 1531 01:20:12,680 --> 01:20:16,360 Speaker 1: can request a refund and nine times out of ten 1532 01:20:16,400 --> 01:20:19,880 Speaker 1: you will get that refund. And it's definitely a good 1533 01:20:19,920 --> 01:20:21,960 Speaker 1: website to know, and it's pretty much it seems like 1534 01:20:22,000 --> 01:20:25,120 Speaker 1: it's an automated system, although they say that they look 1535 01:20:25,160 --> 01:20:28,680 Speaker 1: at these things manually. But go to report aproblem dot 1536 01:20:28,720 --> 01:20:31,360 Speaker 1: apple dot com and while you're in there, you can 1537 01:20:31,400 --> 01:20:34,599 Speaker 1: also search and see a list of everything that you've 1538 01:20:34,640 --> 01:20:37,000 Speaker 1: purchased over the years. And it doesn't seem like there 1539 01:20:37,040 --> 01:20:39,960 Speaker 1: is any any limit on you know, you can just 1540 01:20:40,000 --> 01:20:42,759 Speaker 1: continue that infinite scroll. That's the first thing. The second 1541 01:20:42,840 --> 01:20:48,800 Speaker 1: thing is the email address. So for me, you can 1542 01:20:48,920 --> 01:20:51,639 Speaker 1: find the email address that Apple sends you things from, 1543 01:20:51,840 --> 01:20:55,639 Speaker 1: and it's usually no underscore reply at email dot Apple 1544 01:20:55,680 --> 01:20:57,720 Speaker 1: dot com. So what I would do is, if you 1545 01:20:57,760 --> 01:20:59,479 Speaker 1: want to keep track of all the things you're buying 1546 01:20:59,600 --> 01:21:03,880 Speaker 1: on the Apple app Store, just find the latest thing 1547 01:21:03,920 --> 01:21:07,200 Speaker 1: that you bought on there, and then you can type 1548 01:21:07,200 --> 01:21:10,320 Speaker 1: that email address and make a search filter. And so 1549 01:21:10,400 --> 01:21:13,920 Speaker 1: you can make that search filter and then tag everything 1550 01:21:13,920 --> 01:21:16,799 Speaker 1: that you purchase from Apple with you know, a label 1551 01:21:16,800 --> 01:21:19,000 Speaker 1: that says like Apple purchases, or you can just save 1552 01:21:19,080 --> 01:21:21,559 Speaker 1: that search and you could easily get back to it. 1553 01:21:21,640 --> 01:21:24,040 Speaker 1: So those are some of the ways that I find 1554 01:21:24,760 --> 01:21:29,519 Speaker 1: to kind of organize the Apple situation, because I will 1555 01:21:29,520 --> 01:21:32,280 Speaker 1: be honest, when you get that charge on your card, 1556 01:21:32,960 --> 01:21:35,320 Speaker 1: every single one of them says Apple, and I'm like, 1557 01:21:35,360 --> 01:21:40,000 Speaker 1: wait a second, two nine ninety nine, thirty seven ninety nine, 1558 01:21:40,200 --> 01:21:42,840 Speaker 1: what were these four? And I will tell you two 1559 01:21:42,920 --> 01:21:44,600 Speaker 1: of the biggest if you ever wanted to be a 1560 01:21:44,640 --> 01:21:48,960 Speaker 1: scam artist, honestly, and I'm I can't believe that this 1561 01:21:49,040 --> 01:21:52,280 Speaker 1: is even a thing. But Amazon and Apple, the two 1562 01:21:52,360 --> 01:21:55,120 Speaker 1: probably biggest billers in the world, they don't give you 1563 01:21:55,160 --> 01:21:58,000 Speaker 1: any indication on your card statement of what you're being 1564 01:21:58,040 --> 01:22:01,760 Speaker 1: billed for. It just says Apple, it just Amazon. So 1565 01:22:01,960 --> 01:22:04,639 Speaker 1: when I see my statement, I have no clue if 1566 01:22:04,640 --> 01:22:07,240 Speaker 1: that was a legitimate charge or not. Now I'm not 1567 01:22:07,240 --> 01:22:10,360 Speaker 1: saying to do that, but like, seriously, someone's gonna get 1568 01:22:10,400 --> 01:22:12,519 Speaker 1: hip to this and they're gonna start charging us random 1569 01:22:12,560 --> 01:22:15,479 Speaker 1: amounts under the term Apple or Amazon because half of 1570 01:22:15,479 --> 01:22:19,599 Speaker 1: my charge ledger is Apple or Amazon. And I have 1571 01:22:19,720 --> 01:22:23,400 Speaker 1: no idea what those charges are for. Because between myself, 1572 01:22:23,520 --> 01:22:26,479 Speaker 1: my wife, my kids, we're all charging stuff all the 1573 01:22:26,479 --> 01:22:29,120 Speaker 1: time on Apple and Amazon. And it's like, okay, so 1574 01:22:29,240 --> 01:22:30,679 Speaker 1: let me just look here. Do I have any charges 1575 01:22:30,720 --> 01:22:34,880 Speaker 1: from Amazon on here? Okay, let's see Amazon there it 1576 01:22:34,920 --> 01:22:37,600 Speaker 1: is seventy six dollars eighty four cents. No idea what 1577 01:22:37,640 --> 01:22:41,880 Speaker 1: that's for. Let's see Apple, Apple dot com slash bill 1578 01:22:41,920 --> 01:22:44,280 Speaker 1: twelve dollars ninety nine cents, No idea what that's for. 1579 01:22:45,760 --> 01:22:48,559 Speaker 1: Let's see is keep going Microsoft store thirty nine ninety nine. 1580 01:22:48,640 --> 01:22:49,920 Speaker 1: Now I do know what that's for. I bought my 1581 01:22:50,000 --> 01:22:52,920 Speaker 1: kid a game Apple dot com slash bill thirty seven 1582 01:22:53,040 --> 01:22:55,680 Speaker 1: ninety five. Okay, that's for my cloud storage. I get that, 1583 01:22:56,000 --> 01:22:58,960 Speaker 1: but my point is they don't really give you much 1584 01:22:59,040 --> 01:23:02,120 Speaker 1: indication of what Apple dot com slash bill four dollars 1585 01:23:02,200 --> 01:23:04,679 Speaker 1: ninety nine cents. Now, that's a lot of things build 1586 01:23:04,720 --> 01:23:06,880 Speaker 1: from Apple that I just don't really I can't match 1587 01:23:06,920 --> 01:23:09,880 Speaker 1: those up unless I get a Ledger every month and search. 1588 01:23:09,960 --> 01:23:16,519 Speaker 1: So anyway, am I done? We solve more time here. Okay, 1589 01:23:17,160 --> 01:23:19,599 Speaker 1: let's go to break. I'll save you my riches rants. 1590 01:23:20,479 --> 01:23:23,479 Speaker 1: Coming up, Gary's asking the best way to uh, let's 1591 01:23:23,520 --> 01:23:25,280 Speaker 1: see what does he say? Best way to dispose of 1592 01:23:25,280 --> 01:23:29,120 Speaker 1: an old laptop computer? Eighty eight rich one O one 1593 01:23:29,200 --> 01:23:31,400 Speaker 1: eighty eight seven four to two, four to one zero one. 1594 01:23:31,439 --> 01:23:33,400 Speaker 1: I'll answer that and more of your questions coming up 1595 01:23:33,479 --> 01:23:37,920 Speaker 1: right after this. Welcome back to Rich on Tech. Rich 1596 01:23:38,000 --> 01:23:43,120 Speaker 1: DeMuro here hanging out with you, talking technology. This is 1597 01:23:43,160 --> 01:23:44,840 Speaker 1: the show where I talk about the tech stuff I 1598 01:23:44,880 --> 01:23:48,960 Speaker 1: think you should know about. So we don't discuss everything. 1599 01:23:49,000 --> 01:23:51,200 Speaker 1: There'd be no be not enough time in the world 1600 01:23:51,280 --> 01:23:52,760 Speaker 1: to do that, but I do try to hit the 1601 01:23:52,800 --> 01:23:55,599 Speaker 1: things that I think you should know about. This week 1602 01:23:55,680 --> 01:24:00,360 Speaker 1: very popular on my TV program, I shared travel websites 1603 01:24:00,720 --> 01:24:03,000 Speaker 1: you know spring break is coming up and a lot 1604 01:24:03,040 --> 01:24:05,200 Speaker 1: of people you want to get out of town, want 1605 01:24:05,200 --> 01:24:08,600 Speaker 1: to find a hotel, airbnb, rental car, and so I 1606 01:24:08,720 --> 01:24:11,760 Speaker 1: shared a bunch of websites that are not your Expedias 1607 01:24:11,760 --> 01:24:15,240 Speaker 1: and Kayaks we all know them, but some other websites, 1608 01:24:15,280 --> 01:24:18,160 Speaker 1: including auto slash, which is for car rental deals. I 1609 01:24:18,200 --> 01:24:22,200 Speaker 1: thought that was pretty cool. Travel Arrow this is a 1610 01:24:22,200 --> 01:24:25,600 Speaker 1: web browser that actually reveals the secret hotel names for 1611 01:24:25,720 --> 01:24:29,200 Speaker 1: price lines express deals. That's kind of cool. I've not 1612 01:24:29,439 --> 01:24:33,120 Speaker 1: used that personally, so I can't vouch. But by the way, 1613 01:24:33,320 --> 01:24:35,400 Speaker 1: I was one of the earliest people to ever use 1614 01:24:35,439 --> 01:24:37,960 Speaker 1: priceline dot com. My wife and I flew to Vegas 1615 01:24:38,000 --> 01:24:41,880 Speaker 1: for twenty dollars and round trip, and we were actually 1616 01:24:41,920 --> 01:24:44,160 Speaker 1: featured in a price Line newspaper ad because of that. 1617 01:24:44,200 --> 01:24:46,200 Speaker 1: They had like it wasn't just us, there's like one 1618 01:24:46,280 --> 01:24:48,400 Speaker 1: hundred people that use Priceline in the first like week. 1619 01:24:48,439 --> 01:24:50,120 Speaker 1: And of course I was a nerd even back then, 1620 01:24:50,720 --> 01:24:52,479 Speaker 1: and I was like, oh my gosh, you can't believe 1621 01:24:52,479 --> 01:24:53,960 Speaker 1: you could pay twenty bucks and get it. You know, 1622 01:24:54,000 --> 01:24:56,880 Speaker 1: you name your own price for this hotel, you name 1623 01:24:56,960 --> 01:25:00,400 Speaker 1: your own price for a flight, and it's like, wait, 1624 01:25:00,400 --> 01:25:03,680 Speaker 1: what and I used it for many many years for 1625 01:25:03,760 --> 01:25:07,240 Speaker 1: the hotel rooms as well. I loved it, and I 1626 01:25:07,280 --> 01:25:09,360 Speaker 1: don't use it as much anymore, but it's still there. 1627 01:25:09,600 --> 01:25:11,160 Speaker 1: It's probably not as good as it used to be, 1628 01:25:11,160 --> 01:25:14,960 Speaker 1: but it's still there anyway. Flightsfrom dot Com This is 1629 01:25:14,960 --> 01:25:17,679 Speaker 1: a cool way to discover direct flights from any airport. 1630 01:25:17,760 --> 01:25:19,559 Speaker 1: So if you have a regional airport near you, or 1631 01:25:19,560 --> 01:25:20,800 Speaker 1: you just want to see where you can go from 1632 01:25:20,800 --> 01:25:27,240 Speaker 1: your airport direct, that's a good one. Hichi Hichee. This 1633 01:25:27,280 --> 01:25:30,000 Speaker 1: is pretty genius. It will take the link from your 1634 01:25:30,040 --> 01:25:33,040 Speaker 1: Airbnb listing, you pop it in there, and it will 1635 01:25:33,080 --> 01:25:35,519 Speaker 1: reverse search it on other sites, so it will see 1636 01:25:35,520 --> 01:25:40,040 Speaker 1: if it's maybe cheaper on verbo or directly booking with 1637 01:25:40,080 --> 01:25:43,000 Speaker 1: that website, so that's kind of cool. This is probably 1638 01:25:43,000 --> 01:25:45,880 Speaker 1: my favorite out of all of them. It's called Wiki Voyage. 1639 01:25:46,240 --> 01:25:49,479 Speaker 1: It's like Wikipedia, but it's a travel guide, so it 1640 01:25:49,600 --> 01:25:52,600 Speaker 1: gives you all the information you need about a destination. 1641 01:25:52,680 --> 01:25:55,479 Speaker 1: So if you're going to a place like Rome, Italy, 1642 01:25:56,000 --> 01:25:59,400 Speaker 1: you type in Rome and it will give you everything 1643 01:25:59,439 --> 01:26:01,800 Speaker 1: you need to know about Rome. It's almost like those 1644 01:26:01,840 --> 01:26:04,879 Speaker 1: travel books back in the day, but all on one page, 1645 01:26:05,000 --> 01:26:08,000 Speaker 1: and it's like Wikipedia, so it's updated by real people. 1646 01:26:09,320 --> 01:26:13,800 Speaker 1: This one is interesting, nap or nappr. This lets you 1647 01:26:13,840 --> 01:26:18,200 Speaker 1: rent hotel rooms by the hour, four to ten hours. 1648 01:26:19,040 --> 01:26:23,880 Speaker 1: So what could possibly go wrong nappr Now, the idea 1649 01:26:23,920 --> 01:26:25,920 Speaker 1: is that you can rest and recharge on the go. 1650 01:26:26,400 --> 01:26:28,559 Speaker 1: When I landed in Italy a couple of years ago, 1651 01:26:28,920 --> 01:26:30,880 Speaker 1: you know, we landed at nine am and our hotel 1652 01:26:30,960 --> 01:26:34,559 Speaker 1: room was not ready until three or four pm. So 1653 01:26:35,200 --> 01:26:37,160 Speaker 1: if you're in one of those situations, maybe you want 1654 01:26:37,160 --> 01:26:38,920 Speaker 1: a hotel room just you know, take a nap in 1655 01:26:38,960 --> 01:26:42,839 Speaker 1: the morning or something. And then to go beyond Google Maps, 1656 01:26:43,280 --> 01:26:48,600 Speaker 1: I mentioned oh producer Kim chimed in hourly Hotels, I 1657 01:26:48,640 --> 01:26:57,439 Speaker 1: know what those are used for? Napping, right, and then 1658 01:26:57,560 --> 01:27:02,800 Speaker 1: Rome Rome to Rio, and then city Mapper. So if 1659 01:27:02,800 --> 01:27:05,160 Speaker 1: you want links to all of these off the beaten 1660 01:27:05,240 --> 01:27:09,519 Speaker 1: path travel sites, just go to Rich on tech dot TV, 1661 01:27:09,680 --> 01:27:13,320 Speaker 1: scroll all the way down and it says as seen 1662 01:27:13,400 --> 01:27:20,479 Speaker 1: on TV handy travel websites. Let's see Gary writes in Hey, Rich, 1663 01:27:20,520 --> 01:27:22,719 Speaker 1: good show today, what is the best way to dispose 1664 01:27:22,760 --> 01:27:26,120 Speaker 1: of an old laptop computer? Gary, Gary, I'm glad that 1665 01:27:26,160 --> 01:27:28,040 Speaker 1: you're not just gonna throw this thing in the trash, 1666 01:27:28,160 --> 01:27:30,080 Speaker 1: which I'm sure some people do, because there are a 1667 01:27:30,160 --> 01:27:32,480 Speaker 1: lot of parts in there that should be properly recycled 1668 01:27:33,160 --> 01:27:35,000 Speaker 1: a couple of ways. Number One, you should look into 1669 01:27:35,040 --> 01:27:38,519 Speaker 1: donating it to an organization if you can. In the 1670 01:27:38,640 --> 01:27:41,639 Speaker 1: LA area, there's a place called the Laptop Elf Project. 1671 01:27:41,680 --> 01:27:44,800 Speaker 1: Even though this computer seems old and crusty, they may 1672 01:27:44,840 --> 01:27:46,840 Speaker 1: be able to turn it into a chromebook that will 1673 01:27:46,840 --> 01:27:49,920 Speaker 1: still work for someone in need. So definitely check out 1674 01:27:49,920 --> 01:27:54,519 Speaker 1: the Laptop Elf Project or another organization in your area. 1675 01:27:54,680 --> 01:27:58,559 Speaker 1: Just look up donate laptop nonprofit and you know or 1676 01:27:58,640 --> 01:28:04,719 Speaker 1: refurbished laptop. Second way is Staples or Best Buy both 1677 01:28:04,880 --> 01:28:09,400 Speaker 1: except electronics for recycling Staples, I've done this very very easy. 1678 01:28:09,439 --> 01:28:12,519 Speaker 1: It is free. You can recycle items there. They take 1679 01:28:12,560 --> 01:28:16,200 Speaker 1: a whole bunch of stuff, almost everything. A couple of 1680 01:28:16,240 --> 01:28:18,439 Speaker 1: things they don't take, but they take a lot of stuff, 1681 01:28:18,439 --> 01:28:22,599 Speaker 1: including a lot of batteries too, even alkaline batteries. Now 1682 01:28:22,640 --> 01:28:25,919 Speaker 1: that's new. So I did a story about recycling batteries, 1683 01:28:25,960 --> 01:28:27,719 Speaker 1: and you know, I'll be honest. I used to maybe 1684 01:28:27,720 --> 01:28:29,880 Speaker 1: toss them in the trash once in a while until 1685 01:28:29,880 --> 01:28:32,679 Speaker 1: I learned how bad that was, and I started saving 1686 01:28:32,720 --> 01:28:35,880 Speaker 1: my batteries and then recycling them, and it makes a 1687 01:28:35,880 --> 01:28:38,280 Speaker 1: big difference. You know, it's just one of these things. 1688 01:28:38,479 --> 01:28:40,479 Speaker 1: It's a little bit annoying to have this big, giant 1689 01:28:40,520 --> 01:28:44,200 Speaker 1: bag of batteries, but believe me, it's a smart thing 1690 01:28:44,240 --> 01:28:46,400 Speaker 1: to do for the environment. A couple of things you 1691 01:28:46,439 --> 01:28:52,640 Speaker 1: can't recycle at Staples air conditioners, appliances, light bulbs, large servers, 1692 01:28:52,720 --> 01:29:00,600 Speaker 1: medical devices, smoke detectors, televisions, vaporizers. What's that. I'm just 1693 01:29:03,760 --> 01:29:06,760 Speaker 1: I got this old vaporizer I don't need anymore, got 1694 01:29:06,760 --> 01:29:11,000 Speaker 1: a new one. Just bringing this back for you. Bobo's 1695 01:29:11,000 --> 01:29:13,080 Speaker 1: turning off the lights, he's closing the door. He's done. 1696 01:29:13,360 --> 01:29:16,920 Speaker 1: He's done with my jokes for the day. Best Buy 1697 01:29:17,040 --> 01:29:21,040 Speaker 1: also recycles electronics, and you go to the website before 1698 01:29:21,040 --> 01:29:22,720 Speaker 1: you do this just to make sure they take what 1699 01:29:22,760 --> 01:29:26,759 Speaker 1: you want. But usually it says you can three items 1700 01:29:26,800 --> 01:29:30,840 Speaker 1: per day, and if it's a monitor, it's usually a 1701 01:29:30,880 --> 01:29:33,280 Speaker 1: fee of thirty dollars. Not in California. You can look 1702 01:29:33,320 --> 01:29:36,559 Speaker 1: at up your individual state to see what their rules are. 1703 01:29:37,320 --> 01:29:39,080 Speaker 1: The other place. The other thing you can do this 1704 01:29:39,160 --> 01:29:41,080 Speaker 1: is kind of cool. Best Buy has these mail in 1705 01:29:41,200 --> 01:29:44,040 Speaker 1: recycling boxes, so if you just have like a bunch 1706 01:29:44,080 --> 01:29:46,000 Speaker 1: of cables, and you don't really live near a store, 1707 01:29:46,040 --> 01:29:48,559 Speaker 1: you can go on the best buy website order this box. 1708 01:29:49,000 --> 01:29:51,719 Speaker 1: They've got a medium box or a large box twenty 1709 01:29:51,760 --> 01:29:54,800 Speaker 1: three dollars or thirty dollars, and they send you this 1710 01:29:54,880 --> 01:29:57,280 Speaker 1: box and you just put all your old recycling stuff 1711 01:29:57,320 --> 01:29:59,200 Speaker 1: in their cables and things like that. You just dump 1712 01:29:59,240 --> 01:30:01,040 Speaker 1: it all in there and then ship it to them 1713 01:30:01,080 --> 01:30:03,840 Speaker 1: and they will recycle it. And then the other one 1714 01:30:04,080 --> 01:30:08,160 Speaker 1: is Gizmo Go. Gizmo Go, and I did a web 1715 01:30:08,520 --> 01:30:10,920 Speaker 1: a story with this place. But you can sell your 1716 01:30:10,920 --> 01:30:15,840 Speaker 1: device and so you can put in even an old laptop, tablet, smartwatch. 1717 01:30:16,439 --> 01:30:18,679 Speaker 1: You can see how much they will give you for 1718 01:30:18,760 --> 01:30:21,720 Speaker 1: that item. So, for instance, let's say you have an 1719 01:30:21,760 --> 01:30:24,679 Speaker 1: old let's just say you have an Apple Watch Series four. 1720 01:30:25,320 --> 01:30:28,160 Speaker 1: They'll give you forty bucks for that. That's not bad. 1721 01:30:28,880 --> 01:30:31,360 Speaker 1: And let's see if it's GPS and cellular. Let's see 1722 01:30:31,360 --> 01:30:33,760 Speaker 1: if it's good and good condition. Is the Apple ID 1723 01:30:33,960 --> 01:30:39,080 Speaker 1: signed out? Yes, give you fifteen bucks for that old watch. 1724 01:30:39,080 --> 01:30:43,040 Speaker 1: So even things you might not know gizmogo dot com 1725 01:30:43,160 --> 01:30:45,439 Speaker 1: all linked up on the website. Rich on tech dot tv. 1726 01:30:45,600 --> 01:30:48,000 Speaker 1: All right, coming up, we're going to talk to Joshua Browder, 1727 01:30:48,240 --> 01:30:52,120 Speaker 1: CEO of Do Not Pay. You are listening to rich 1728 01:30:52,200 --> 01:30:57,479 Speaker 1: On Tech. Welcome back to rich On Tech. Rich Demiro 1729 01:30:57,600 --> 01:31:01,800 Speaker 1: here hanging out with you talking technology. Joining me now 1730 01:31:01,960 --> 01:31:06,200 Speaker 1: is Joshua Browder. He is the founder and CEO of 1731 01:31:06,240 --> 01:31:10,080 Speaker 1: a website called do Not Pay. So when he moved 1732 01:31:10,080 --> 01:31:13,280 Speaker 1: to the U, you moved to the US from the UK, 1733 01:31:14,000 --> 01:31:16,200 Speaker 1: he got a bunch of parking tickets and couldn't pay 1734 01:31:16,200 --> 01:31:17,840 Speaker 1: for them, and he wanted to figure out how to 1735 01:31:17,920 --> 01:31:21,200 Speaker 1: use technology to automate the appeal process, and that's what 1736 01:31:22,120 --> 01:31:25,280 Speaker 1: started this product, Do Not Pay. Joshua, Welcome to the show. 1737 01:31:25,800 --> 01:31:28,280 Speaker 1: Thank you for having me so explain to me this 1738 01:31:28,360 --> 01:31:30,880 Speaker 1: parking ticket situation. You got a couple of tickets and 1739 01:31:30,920 --> 01:31:32,439 Speaker 1: you said, Okay, there's got to be a better way 1740 01:31:32,479 --> 01:31:33,720 Speaker 1: to automate this. 1741 01:31:34,479 --> 01:31:37,160 Speaker 21: Well, I'll use the excuse that the Americans drive on 1742 01:31:37,160 --> 01:31:39,080 Speaker 21: the other side of the road. But when I moved here, 1743 01:31:39,160 --> 01:31:41,879 Speaker 21: I was a terrible driver and got all these expensive tickets, 1744 01:31:42,200 --> 01:31:44,439 Speaker 21: and I learned something remarkable, which is if you know 1745 01:31:44,479 --> 01:31:46,240 Speaker 21: the right things to say, you can get out of 1746 01:31:46,280 --> 01:31:48,680 Speaker 21: your tickets. And I really just created it for my 1747 01:31:48,760 --> 01:31:51,920 Speaker 21: family and friends. But after about a week we went 1748 01:31:51,960 --> 01:31:54,439 Speaker 21: from ten cases to fifty thousand cases. 1749 01:31:54,760 --> 01:31:56,520 Speaker 5: And that's what made me realize. 1750 01:31:56,120 --> 01:31:59,240 Speaker 21: That the idea of fighting back with AI and technology 1751 01:31:59,320 --> 01:32:00,519 Speaker 21: is bigger than just tickets. 1752 01:32:00,600 --> 01:32:02,160 Speaker 5: And so I created do not Pay. 1753 01:32:02,640 --> 01:32:05,400 Speaker 1: And now you've got over one hundred different products that 1754 01:32:06,280 --> 01:32:07,960 Speaker 1: help you out, Like what are some of these things 1755 01:32:08,040 --> 01:32:09,840 Speaker 1: that do not pay? Does at this point? Like what 1756 01:32:09,880 --> 01:32:10,839 Speaker 1: are some of the most popular. 1757 01:32:11,800 --> 01:32:14,400 Speaker 21: One of the most popular things we've released recently is 1758 01:32:14,479 --> 01:32:18,320 Speaker 21: AI bill negotiation, So robot, a robot will log into 1759 01:32:18,360 --> 01:32:21,599 Speaker 21: your utility bill account and start chatting with a company 1760 01:32:21,680 --> 01:32:25,519 Speaker 21: like Comcast to lower your bill. And what's interesting is 1761 01:32:25,560 --> 01:32:28,080 Speaker 21: the big companies are using AI and we're using AI, 1762 01:32:28,120 --> 01:32:30,479 Speaker 21: and so sometimes the two AI robots are chatting with 1763 01:32:30,560 --> 01:32:32,280 Speaker 21: the childt to negotiate someone's bill. 1764 01:32:32,439 --> 01:32:37,720 Speaker 1: Yeah, no, way, that is wild. Okay? Is this secure? Like, 1765 01:32:37,760 --> 01:32:40,120 Speaker 1: I mean, you know, obviously, if someone's listening and they're saying, 1766 01:32:40,120 --> 01:32:42,040 Speaker 1: wait a second, you know you're logging into my account? 1767 01:32:42,080 --> 01:32:42,759 Speaker 1: Is that secure? 1768 01:32:44,000 --> 01:32:44,240 Speaker 18: Yeah? 1769 01:32:44,320 --> 01:32:47,559 Speaker 21: I mean these issues aren't rocket science. I don't think 1770 01:32:47,600 --> 01:32:52,120 Speaker 21: someone's Internet account is the most secure thing in their life. 1771 01:32:52,200 --> 01:32:56,000 Speaker 21: We give apps access to everything, and a utility account 1772 01:32:56,040 --> 01:32:59,120 Speaker 21: is not up there among the most precious things. We 1773 01:32:59,200 --> 01:33:02,559 Speaker 21: have so it's secure and it's low resk. 1774 01:33:02,880 --> 01:33:05,120 Speaker 1: Okay, so you've got the lower my bills. So what 1775 01:33:05,200 --> 01:33:08,080 Speaker 1: does that work with? You said, a utility bill, a 1776 01:33:08,120 --> 01:33:09,040 Speaker 1: cable bill. 1777 01:33:09,520 --> 01:33:11,880 Speaker 21: Medical bills as well. So you can actually scan a 1778 01:33:11,920 --> 01:33:15,439 Speaker 21: medical bill and it will detect errors. They's an amazing 1779 01:33:15,439 --> 01:33:19,160 Speaker 21: federal law that it uses to negotiate medical bills down 1780 01:33:19,200 --> 01:33:21,800 Speaker 21: and this is much more important than a parking. 1781 01:33:21,520 --> 01:33:23,679 Speaker 5: Ticket and can create real value for people. 1782 01:33:23,960 --> 01:33:26,120 Speaker 1: Oh wow, and you know, I have a personal rule 1783 01:33:26,160 --> 01:33:28,479 Speaker 1: with the medical bill that I almost never pay it 1784 01:33:28,840 --> 01:33:31,320 Speaker 1: when it first comes because nine times out of ten 1785 01:33:31,960 --> 01:33:34,800 Speaker 1: something is not settled yet, whether it's the insurance, whether 1786 01:33:34,840 --> 01:33:36,640 Speaker 1: it's you know. And then a lot of times I 1787 01:33:36,640 --> 01:33:39,599 Speaker 1: will call the company or the doctor and say, hey, 1788 01:33:39,680 --> 01:33:41,840 Speaker 1: you know, is this the bill? And also is that 1789 01:33:41,920 --> 01:33:43,640 Speaker 1: the best you can do? And nine times out of 1790 01:33:43,640 --> 01:33:46,080 Speaker 1: ten they will say, oh no, here, just pay this amount. 1791 01:33:46,160 --> 01:33:48,439 Speaker 1: And it's like wait what So if you just are 1792 01:33:48,439 --> 01:33:51,640 Speaker 1: blindly paying your medical bills like without asking, it's that 1793 01:33:51,720 --> 01:33:54,960 Speaker 1: could be wasting a lot of money. How about this 1794 01:33:55,120 --> 01:33:56,559 Speaker 1: robo revenge feature? 1795 01:33:57,760 --> 01:34:00,920 Speaker 21: Yes, so not many people know this, but you can 1796 01:34:00,960 --> 01:34:04,040 Speaker 21: actually get one five hundred dollars every time you get 1797 01:34:04,080 --> 01:34:08,160 Speaker 21: a spam call. But the problem is that no one 1798 01:34:08,240 --> 01:34:11,160 Speaker 21: knows who these callers are. They hide behind fake names 1799 01:34:11,200 --> 01:34:13,360 Speaker 21: and fake numbers. So I do not pay. 1800 01:34:13,439 --> 01:34:14,320 Speaker 5: We've built a trap. 1801 01:34:14,640 --> 01:34:17,040 Speaker 21: And the way the trap works is it's a credit card, 1802 01:34:17,560 --> 01:34:19,960 Speaker 21: and when they try and sell you something that you 1803 01:34:19,920 --> 01:34:22,439 Speaker 21: can give them our credit card, not your credit card, 1804 01:34:22,880 --> 01:34:25,360 Speaker 21: and when they try and run the payment, it gets 1805 01:34:25,360 --> 01:34:29,360 Speaker 21: their business name, address, phone number, and then generates the 1806 01:34:29,439 --> 01:34:31,559 Speaker 21: demand letter to get that cash from them. 1807 01:34:31,600 --> 01:34:34,320 Speaker 1: Oh my god, you are so sneaky. I love this. 1808 01:34:34,320 --> 01:34:37,160 Speaker 1: This is like, I literally feel like you are like 1809 01:34:37,439 --> 01:34:41,320 Speaker 1: a modern magician, but like getting people money and also 1810 01:34:41,479 --> 01:34:44,639 Speaker 1: like doing these little tricky things that are all within 1811 01:34:44,680 --> 01:34:47,360 Speaker 1: the law. Of course, the free trial card explain that. 1812 01:34:48,520 --> 01:34:51,240 Speaker 21: So this is a credit card that we've built so 1813 01:34:51,280 --> 01:34:53,080 Speaker 21: it's not linked to you, it's not tied to your 1814 01:34:53,120 --> 01:34:55,599 Speaker 21: credit or anything like that, and you can use it 1815 01:34:55,600 --> 01:34:59,360 Speaker 21: for free trials, so everyone forgets to cancel their subscription. 1816 01:35:00,000 --> 01:35:02,080 Speaker 21: Now you don't have to give your real payment information 1817 01:35:02,160 --> 01:35:04,960 Speaker 21: when you're signing up for free trials. And this is 1818 01:35:04,960 --> 01:35:07,040 Speaker 21: the whole mission of Do Not Pay. We just want 1819 01:35:07,080 --> 01:35:10,200 Speaker 21: to build all the coolest technology to help consumers rather 1820 01:35:10,240 --> 01:35:12,040 Speaker 21: than big companies and governments. 1821 01:35:13,200 --> 01:35:14,880 Speaker 1: What about this find hidden money. 1822 01:35:16,040 --> 01:35:21,040 Speaker 21: So one in seven Americans have money with the government 1823 01:35:21,840 --> 01:35:24,679 Speaker 21: that is unclaimed. So this can be if you've moved 1824 01:35:24,720 --> 01:35:27,840 Speaker 21: a dress and you'll owe a property tax refund, or 1825 01:35:28,479 --> 01:35:30,599 Speaker 21: big companies sometimes when they owe you money, they don't 1826 01:35:30,640 --> 01:35:31,200 Speaker 21: send it to you. 1827 01:35:31,240 --> 01:35:32,400 Speaker 5: They send it to the government. 1828 01:35:32,840 --> 01:35:35,360 Speaker 21: This such as all of the state databases to get 1829 01:35:35,400 --> 01:35:36,040 Speaker 21: you that money. 1830 01:35:36,560 --> 01:35:38,200 Speaker 1: All right, and this is a popular one. You said, 1831 01:35:38,240 --> 01:35:41,639 Speaker 1: everyone forgets to cancel their subscriptions, myself included. In fact, 1832 01:35:42,400 --> 01:35:45,439 Speaker 1: I just had I used one of those free trial 1833 01:35:45,479 --> 01:35:48,800 Speaker 1: card situations with a subscription that I completely forgot about, 1834 01:35:49,120 --> 01:35:50,600 Speaker 1: and I got an email that said, hey, we just 1835 01:35:50,640 --> 01:35:52,599 Speaker 1: tried to charge you thirty nine ninety nine for your 1836 01:35:52,640 --> 01:35:55,840 Speaker 1: renewal a year later, which of course I forgot that 1837 01:35:55,880 --> 01:35:58,439 Speaker 1: I signed up and it didn't get it because of that. 1838 01:35:58,640 --> 01:36:01,840 Speaker 1: So the cancer subscriptions with do not pay. How does 1839 01:36:01,880 --> 01:36:02,320 Speaker 1: that work? 1840 01:36:03,160 --> 01:36:06,200 Speaker 21: So I joke that you shouldn't need AI to cancel 1841 01:36:06,280 --> 01:36:09,679 Speaker 21: a subscription, but we live in such a broken country 1842 01:36:09,720 --> 01:36:12,840 Speaker 21: that that's the case. So do not pay, We'll go 1843 01:36:12,920 --> 01:36:16,120 Speaker 21: in and the bots will cancel your subscription. So that 1844 01:36:16,120 --> 01:36:19,160 Speaker 21: can be anything from generating a signed letter to get 1845 01:36:19,160 --> 01:36:21,559 Speaker 21: out of your gym membership. It's ridiculous that they make 1846 01:36:21,600 --> 01:36:24,360 Speaker 21: you sign and mail a letter in twenty twenty four, 1847 01:36:24,400 --> 01:36:25,360 Speaker 21: but this is here, we are. 1848 01:36:25,880 --> 01:36:27,080 Speaker 5: That's what the software does. 1849 01:36:27,320 --> 01:36:30,600 Speaker 21: And then in some situations, going back to the robots, 1850 01:36:30,760 --> 01:36:33,080 Speaker 21: it will actually log into your New York Times account 1851 01:36:33,080 --> 01:36:36,080 Speaker 21: and chat with the representative to cancel your subscription. And 1852 01:36:36,120 --> 01:36:39,519 Speaker 21: these representatives are very forceful. They'll say, don't cancel, we'll 1853 01:36:39,520 --> 01:36:41,960 Speaker 21: give you a discount, or try and store you and 1854 01:36:42,000 --> 01:36:44,680 Speaker 21: waste your time. But the AI is very firm and 1855 01:36:44,720 --> 01:36:46,719 Speaker 21: we'll make sure the subscription gets canceled. 1856 01:36:47,400 --> 01:36:50,559 Speaker 1: So, I mean, this all sounds so wild that you're 1857 01:36:50,600 --> 01:36:54,160 Speaker 1: using AI to do this. Does it work pretty automatically? 1858 01:36:54,240 --> 01:36:55,760 Speaker 1: Like how you know if you set this thing up 1859 01:36:55,800 --> 01:36:58,320 Speaker 1: for let's say the cancel subscription, Like, do you kind 1860 01:36:58,320 --> 01:37:01,040 Speaker 1: of do one real test and see how it works 1861 01:37:01,040 --> 01:37:04,520 Speaker 1: and then program the AI with all the different interactions 1862 01:37:04,520 --> 01:37:08,000 Speaker 1: that might occur, Like how does that work? Exactly? Yeah, 1863 01:37:08,160 --> 01:37:09,280 Speaker 1: So we go at. 1864 01:37:09,240 --> 01:37:13,280 Speaker 21: The top one hundred companies and we look for the process. 1865 01:37:13,360 --> 01:37:16,240 Speaker 21: And what's what's interesting is these things are just a 1866 01:37:16,320 --> 01:37:20,600 Speaker 21: tedious but not very complicated. No one has time to 1867 01:37:20,640 --> 01:37:24,280 Speaker 21: send as signed a legal letter to counsel a gym, membership, 1868 01:37:24,280 --> 01:37:27,400 Speaker 21: but it's very structured and tedious. So that's a great 1869 01:37:27,479 --> 01:37:30,960 Speaker 21: job for software and this is really I think one 1870 01:37:31,000 --> 01:37:33,519 Speaker 21: of the best use cases for AI is jumping through 1871 01:37:33,520 --> 01:37:36,000 Speaker 21: the hoops that the big companies make us jump through. 1872 01:37:36,880 --> 01:37:37,880 Speaker 1: How do you make money? 1873 01:37:37,920 --> 01:37:38,040 Speaker 18: How? 1874 01:37:38,320 --> 01:37:40,439 Speaker 1: How do people pay for these services? Is it a 1875 01:37:40,479 --> 01:37:41,439 Speaker 1: flat rate? Is it? 1876 01:37:41,520 --> 01:37:41,680 Speaker 14: You know? 1877 01:37:41,720 --> 01:37:42,559 Speaker 1: How does that work? 1878 01:37:43,160 --> 01:37:46,200 Speaker 21: It's a subscription, So we work for our customers. It's 1879 01:37:46,280 --> 01:37:50,519 Speaker 21: just like costco costco for consumer rights. So you pay 1880 01:37:50,520 --> 01:37:53,360 Speaker 21: a subscription. It's eighteen dollars and you get access to 1881 01:37:53,400 --> 01:37:55,960 Speaker 21: all of our services and you keep everything you save. 1882 01:37:56,160 --> 01:37:59,400 Speaker 21: There are no ads and we don't sell any data. 1883 01:37:59,520 --> 01:38:03,519 Speaker 1: What do you make of the you know, consumer right 1884 01:38:03,680 --> 01:38:07,320 Speaker 1: situation here in America? Do you think that we are 1885 01:38:08,040 --> 01:38:10,920 Speaker 1: at odds with major companies? Do you think we're protected? 1886 01:38:11,120 --> 01:38:12,400 Speaker 1: What do you think of What do you make of it? 1887 01:38:13,040 --> 01:38:15,519 Speaker 21: I think the government is asleep at the wheel and 1888 01:38:15,680 --> 01:38:18,320 Speaker 21: is letting big companies take advantage of people. 1889 01:38:19,280 --> 01:38:20,160 Speaker 5: It's ridiculous. 1890 01:38:20,280 --> 01:38:22,880 Speaker 21: It should be one click to counsel and only now 1891 01:38:23,000 --> 01:38:26,160 Speaker 21: is the FTC creating rules that might come into a 1892 01:38:26,280 --> 01:38:29,840 Speaker 21: fact years down the line. But this should have been 1893 01:38:29,880 --> 01:38:31,320 Speaker 21: in effect decades ago. 1894 01:38:33,080 --> 01:38:35,960 Speaker 1: And so what if I mean, I know that in 1895 01:38:36,000 --> 01:38:37,800 Speaker 1: the early days of do not Pay, and I think 1896 01:38:38,040 --> 01:38:40,439 Speaker 1: in continuing you've you've run up against a bunch of 1897 01:38:40,520 --> 01:38:43,360 Speaker 1: challenges with people trying to challenge what you're doing. Companies, 1898 01:38:43,360 --> 01:38:46,599 Speaker 1: obviously I'm assuming don't necessarily like this, right. 1899 01:38:47,920 --> 01:38:52,519 Speaker 21: Yeah, we created so many Netflix free trials with our 1900 01:38:52,560 --> 01:38:55,760 Speaker 21: free trial carb that Netflix, in our opinion, Netflix ended 1901 01:38:55,760 --> 01:38:58,880 Speaker 21: free trials for everyone because we were creating so many 1902 01:38:58,920 --> 01:39:03,120 Speaker 21: free trials. Also fighting against lawyers, our goal is to 1903 01:39:03,280 --> 01:39:07,920 Speaker 21: make legal services ninety nine percent cheaper, one day free, 1904 01:39:08,160 --> 01:39:12,120 Speaker 21: and that upsets lawyers. Fortunately, we have really good lawyers 1905 01:39:12,160 --> 01:39:14,840 Speaker 21: helping us. So the robots aren't going to replace all 1906 01:39:14,880 --> 01:39:16,320 Speaker 21: the lawyers, just the bad ones. 1907 01:39:16,680 --> 01:39:21,120 Speaker 1: Now, you were doing this stuff kind of before the 1908 01:39:21,160 --> 01:39:24,479 Speaker 1: blossoming of AI in a big way at the end 1909 01:39:24,479 --> 01:39:27,439 Speaker 1: of last year when or sorry the year before last 1910 01:39:27,520 --> 01:39:30,760 Speaker 1: when chat GBT was launched. So what do you make 1911 01:39:30,760 --> 01:39:33,240 Speaker 1: of AI? I mean, what's your kind of thought on 1912 01:39:33,400 --> 01:39:35,680 Speaker 1: how it's evolving and how quickly it's evolving For the 1913 01:39:35,680 --> 01:39:36,479 Speaker 1: average consumer. 1914 01:39:37,520 --> 01:39:40,320 Speaker 21: It feels like we're making years of progress and AI 1915 01:39:40,560 --> 01:39:44,440 Speaker 21: every few months. It's amazing how far the technology has developed, 1916 01:39:44,880 --> 01:39:48,160 Speaker 21: and this has really leveled up our product. When I 1917 01:39:48,200 --> 01:39:50,920 Speaker 21: started my company, it was just temphates, and you could 1918 01:39:50,920 --> 01:39:53,080 Speaker 21: go a long way with templates, but now you can 1919 01:39:53,120 --> 01:39:56,080 Speaker 21: do much more sophisticated things, and this allows us to 1920 01:39:56,120 --> 01:39:59,040 Speaker 21: do these AI build negotiations where the value of the 1921 01:39:59,080 --> 01:40:01,599 Speaker 21: bill is it could be a ten thousand dollar medical 1922 01:40:01,600 --> 01:40:03,479 Speaker 21: bill instead of one hundred dollars parking ticket. 1923 01:40:03,920 --> 01:40:05,800 Speaker 1: Now what if someone has a problem we do not pay, 1924 01:40:05,800 --> 01:40:07,800 Speaker 1: what do they use to dispute their bill? 1925 01:40:09,240 --> 01:40:11,000 Speaker 5: Well, we're actually very proud. 1926 01:40:11,120 --> 01:40:13,720 Speaker 21: We have one hundred percent refund right on all of 1927 01:40:13,760 --> 01:40:17,479 Speaker 21: our requests, so we're very consumer friendly and we do 1928 01:40:17,560 --> 01:40:19,640 Speaker 21: this because we love it. I've been working on the 1929 01:40:19,680 --> 01:40:21,960 Speaker 21: company for nine years now and I just feel like 1930 01:40:22,000 --> 01:40:23,880 Speaker 21: I have the best job in the world. So it's 1931 01:40:23,920 --> 01:40:27,519 Speaker 21: my passion to just build these cool products that people like. 1932 01:40:27,840 --> 01:40:30,480 Speaker 1: And it really is incredible. We just mentioned a handful 1933 01:40:30,560 --> 01:40:32,080 Speaker 1: of the things you can do, but if you go 1934 01:40:32,120 --> 01:40:35,280 Speaker 1: to the website Do Not Pay dot Com, they have 1935 01:40:35,640 --> 01:40:39,600 Speaker 1: so many different tools that will help you with this, 1936 01:40:39,800 --> 01:40:41,800 Speaker 1: and it's it's a growing list every day. 1937 01:40:41,800 --> 01:40:45,000 Speaker 5: It seems like, yeah, we've got our work cut out. 1938 01:40:44,840 --> 01:40:48,439 Speaker 1: For us, all right. Joshua Browder of Do Not Pay 1939 01:40:48,720 --> 01:40:50,759 Speaker 1: dot Com, thanks so much for joining me. Today. 1940 01:40:51,320 --> 01:40:51,680 Speaker 5: Thank you. 1941 01:40:52,400 --> 01:40:54,559 Speaker 1: All right, coming up, we're going to talk about a 1942 01:40:54,560 --> 01:40:58,200 Speaker 1: couple more stories of interest, including how hackers have figured 1943 01:40:58,200 --> 01:41:02,080 Speaker 1: out how to unlock millions of hotesoms, and we're gonna 1944 01:41:02,120 --> 01:41:05,599 Speaker 1: do some feedback to hear from you. You are listening 1945 01:41:05,600 --> 01:41:12,040 Speaker 1: to rich on Tech. Welcome back to rich on Tech. 1946 01:41:12,160 --> 01:41:15,920 Speaker 1: Rich Demiro here hanging out with you, talking technology and 1947 01:41:16,000 --> 01:41:20,920 Speaker 1: closing out the show. Three hours just goes by very fast. 1948 01:41:22,520 --> 01:41:24,320 Speaker 1: Let's get it through some of the stories I think 1949 01:41:24,360 --> 01:41:26,599 Speaker 1: you should know about before we get to the feedback segment. 1950 01:41:26,920 --> 01:41:31,639 Speaker 1: First off, ethical hackers have figured out a vulnerability in 1951 01:41:31,720 --> 01:41:35,080 Speaker 1: those hotel room locks. They figured out a way to 1952 01:41:35,120 --> 01:41:39,120 Speaker 1: open millions of hotel room locks easily. They're made by 1953 01:41:39,160 --> 01:41:42,280 Speaker 1: a company named Dorma Kaba and they're used in many 1954 01:41:42,280 --> 01:41:44,760 Speaker 1: hotels around the world. They figured out how to make 1955 01:41:44,960 --> 01:41:47,400 Speaker 1: special key cards that can open any door. All they 1956 01:41:47,439 --> 01:41:49,519 Speaker 1: have to do is get one key card from the hotel, 1957 01:41:49,600 --> 01:41:52,040 Speaker 1: even an old one. They use the device to read 1958 01:41:52,080 --> 01:41:53,840 Speaker 1: that information off the card, and then they write it 1959 01:41:53,840 --> 01:41:56,760 Speaker 1: onto two new cards. When they tap those cards on 1960 01:41:56,800 --> 01:41:59,360 Speaker 1: the lock, the first one changes something in the locks data, 1961 01:41:59,600 --> 01:42:01,920 Speaker 1: the second one opens the door. And this entire process 1962 01:42:02,040 --> 01:42:05,120 Speaker 1: only takes a few seconds now. The researchers told the 1963 01:42:05,160 --> 01:42:07,960 Speaker 1: company they found the problem in twenty twenty two. They've 1964 01:42:08,000 --> 01:42:10,719 Speaker 1: been working on updating. But as you can imagine, these 1965 01:42:10,760 --> 01:42:14,320 Speaker 1: are used in millions of hotel rooms around the world. 1966 01:42:14,360 --> 01:42:17,200 Speaker 1: So in the meantime, and I learned this lesson the 1967 01:42:17,200 --> 01:42:21,599 Speaker 1: hard way. Always always always use the extra lock when 1968 01:42:21,600 --> 01:42:24,120 Speaker 1: you are in the room, whether that's the chain lock 1969 01:42:24,320 --> 01:42:26,080 Speaker 1: or the other lock on the door. Because I was 1970 01:42:26,120 --> 01:42:29,080 Speaker 1: sitting in my hotel room in Las Vegas once, and 1971 01:42:29,120 --> 01:42:31,120 Speaker 1: I'm not kidding, I used to not use that little 1972 01:42:31,400 --> 01:42:33,160 Speaker 1: lock chain because I was like, Ah, what's the point, 1973 01:42:33,520 --> 01:42:35,719 Speaker 1: come on, give me a break. And sure enough, someone 1974 01:42:36,040 --> 01:42:38,800 Speaker 1: walked right into my room and they were like, oh, 1975 01:42:38,840 --> 01:42:40,080 Speaker 1: this is our room. And I was like wait what, 1976 01:42:40,439 --> 01:42:42,320 Speaker 1: Like I literally I thought it was the housekeeping because 1977 01:42:42,320 --> 01:42:43,560 Speaker 1: it was like one of those things where they just 1978 01:42:43,640 --> 01:42:45,600 Speaker 1: kind of like I heard the door opening, but I 1979 01:42:45,600 --> 01:42:48,360 Speaker 1: was like, that's weird. Usually they knock right and sure enough, 1980 01:42:48,400 --> 01:42:51,479 Speaker 1: the door just opens right. You know, I'm sitting right there, 1981 01:42:51,960 --> 01:42:55,439 Speaker 1: and I was like, wait, what's happening here? And it 1982 01:42:55,479 --> 01:42:57,519 Speaker 1: was a couple and as a young couple, and I 1983 01:42:57,560 --> 01:42:59,240 Speaker 1: was just like, I think you're in my room. They said, Oh, 1984 01:42:59,240 --> 01:43:01,240 Speaker 1: they just give us this room and it was anyway. 1985 01:43:01,600 --> 01:43:04,080 Speaker 1: So just always use that lock no matter what. If 1986 01:43:04,120 --> 01:43:06,400 Speaker 1: your stuff is in the room, right, you want to 1987 01:43:06,479 --> 01:43:08,760 Speaker 1: use that safe because if someone gets into your room 1988 01:43:09,040 --> 01:43:12,120 Speaker 1: when you're not there, always always use the safe and 1989 01:43:12,240 --> 01:43:14,479 Speaker 1: use that TikTok hack. Put one of your shoes in 1990 01:43:14,520 --> 01:43:16,600 Speaker 1: the safe, so you don't forget your stuff in the 1991 01:43:16,600 --> 01:43:18,800 Speaker 1: safe when you leave the hotel room, because nine times 1992 01:43:18,800 --> 01:43:20,720 Speaker 1: out of ten, you're gonna lock your stuff up in 1993 01:43:20,760 --> 01:43:23,880 Speaker 1: the in the in the safe and then you're gonna 1994 01:43:23,880 --> 01:43:26,200 Speaker 1: walk out of that room and forget about it. Speaking 1995 01:43:26,240 --> 01:43:29,800 Speaker 1: of travel, trippet Pro has a new feature to tell 1996 01:43:29,800 --> 01:43:33,680 Speaker 1: you about disruptions. This is called risk Alerts. This is 1997 01:43:33,720 --> 01:43:37,240 Speaker 1: for paid trippet Pro users. It will now send you 1998 01:43:37,320 --> 01:43:43,599 Speaker 1: a notification if it's monitoring your airline number and there's 1999 01:43:43,640 --> 01:43:49,080 Speaker 1: a weather event, political unrest, labor actions, technology outages, or 2000 01:43:49,120 --> 01:43:52,519 Speaker 1: airport incidents. They're teaming up with a company called risk 2001 01:43:52,600 --> 01:43:55,760 Speaker 1: Line and so basically they will monitor your flight for 2002 01:43:55,880 --> 01:43:58,920 Speaker 1: any sort of disruption that is not just you know, 2003 01:43:58,960 --> 01:44:01,920 Speaker 1: a canceled flight or delayed flight. These are like other 2004 01:44:02,040 --> 01:44:07,320 Speaker 1: things that may impact your flight and retro tech making 2005 01:44:07,400 --> 01:44:10,679 Speaker 1: a comeback what are some of those most popular retro 2006 01:44:10,760 --> 01:44:15,120 Speaker 1: tech items. The Nikon Cool Picks point and shoot camera 2007 01:44:15,680 --> 01:44:18,639 Speaker 1: that is seeing a significant increase in demand. So we've 2008 01:44:18,680 --> 01:44:22,680 Speaker 1: seen this whole trend of people trying to disconnect from technology, 2009 01:44:22,720 --> 01:44:25,439 Speaker 1: maybe on Saturday or Sunday or when they're done with work. 2010 01:44:25,800 --> 01:44:27,800 Speaker 1: Because at first we thought it was so cool that 2011 01:44:27,840 --> 01:44:30,720 Speaker 1: the BlackBerry gave us the ability to have access to 2012 01:44:30,880 --> 01:44:33,559 Speaker 1: our work email twenty four to seven. How cool is this? 2013 01:44:33,600 --> 01:44:36,160 Speaker 1: I could work from anywhere? And now we're seeing it 2014 01:44:36,200 --> 01:44:38,920 Speaker 1: as wait a second, I can work from anywhere. That's 2015 01:44:39,080 --> 01:44:41,200 Speaker 1: kind of annoying. And when your kid is, you know, 2016 01:44:41,200 --> 01:44:43,120 Speaker 1: trying to play football with you in the front yard, 2017 01:44:43,120 --> 01:44:45,639 Speaker 1: and your watch is buzzing and your phone is ringing, 2018 01:44:46,040 --> 01:44:48,880 Speaker 1: and it's you know, someone at work just asking something nonsensical, 2019 01:44:48,920 --> 01:44:53,200 Speaker 1: and it's just like really, So retro tech is definitely 2020 01:44:53,240 --> 01:44:56,080 Speaker 1: seeing a comeback. Flip phones all that kind of stuff, 2021 01:44:56,080 --> 01:44:59,960 Speaker 1: but the Nikon cool Picks is number one, flip phones 2022 01:45:00,320 --> 01:45:04,000 Speaker 1: number two, Motorol Eraser and the Samsung flip phones seeing 2023 01:45:04,000 --> 01:45:07,840 Speaker 1: a surge in popularity across social media and e commerce platforms. 2024 01:45:08,479 --> 01:45:11,320 Speaker 1: MP three players including the iPod Nano and even the 2025 01:45:11,400 --> 01:45:14,280 Speaker 1: Sony Walkman. Can you imagine going back to a Sony 2026 01:45:14,320 --> 01:45:17,160 Speaker 1: Walkman at this point with like a tape? I don't 2027 01:45:17,200 --> 01:45:20,759 Speaker 1: know if I could do that. Nintendo DS handheld gaming 2028 01:45:20,800 --> 01:45:23,879 Speaker 1: console has also seen a rise in searches on TikTok 2029 01:45:23,920 --> 01:45:28,240 Speaker 1: and eBay. Pink is the most color popular color for 2030 01:45:28,320 --> 01:45:31,080 Speaker 1: retro tech devices. I'm guessing Barbie has something to do 2031 01:45:31,160 --> 01:45:34,559 Speaker 1: with that, followed by orange, blue, silver, and black depending 2032 01:45:34,560 --> 01:45:39,040 Speaker 1: on the device, and even typewriter keyboards for the iPad 2033 01:45:39,120 --> 01:45:42,679 Speaker 1: have seen a surge in searches. And you know, look, 2034 01:45:42,720 --> 01:45:45,200 Speaker 1: I get it. It's retro is always fun, right. This 2035 01:45:45,240 --> 01:45:49,400 Speaker 1: is from a website called Music Magpie. Music Magpie talking 2036 01:45:49,400 --> 01:45:53,880 Speaker 1: about the retro devices, and I think they're onto something 2037 01:45:53,960 --> 01:45:57,320 Speaker 1: because the retro stuff it is fun. It really is, 2038 01:45:57,880 --> 01:46:01,519 Speaker 1: all right, Let's get to some fee bag. Feedbag, of course, 2039 01:46:01,600 --> 01:46:06,000 Speaker 1: is a combination of feedback and the mail bag. Michelle 2040 01:46:06,080 --> 01:46:10,360 Speaker 1: says high tech chief Rich. I know you're not here, 2041 01:46:10,360 --> 01:46:12,519 Speaker 1: it goes. I live in Anaheim since twenty twenty two. 2042 01:46:12,640 --> 01:46:14,800 Speaker 1: Is a caregiver for my ninety four year old mom. 2043 01:46:15,280 --> 01:46:18,240 Speaker 1: I just heard you talk about the seasun Assisted Tech conference. 2044 01:46:18,280 --> 01:46:20,320 Speaker 1: Oh my gosh, I'm near the Marriott. I could have visited. 2045 01:46:20,680 --> 01:46:23,800 Speaker 1: I'm so disappointed you didn't mention it earlier. Well, here's 2046 01:46:23,840 --> 01:46:26,960 Speaker 1: the deal. So I understand that this show airs locally 2047 01:46:27,040 --> 01:46:29,960 Speaker 1: in Los Angeles, but it's also syndicated across a bunch 2048 01:46:29,960 --> 01:46:33,600 Speaker 1: of radio stations nationwide. So I really have to balance 2049 01:46:34,520 --> 01:46:37,280 Speaker 1: the local audience versus the national audience. So if I'm 2050 01:46:37,320 --> 01:46:39,760 Speaker 1: sitting there doing a calendar segment of everything you could 2051 01:46:39,760 --> 01:46:42,799 Speaker 1: do in the LA area, that's amazing for the LA folks, 2052 01:46:42,840 --> 01:46:46,560 Speaker 1: but not so good if you live in Minnesota or Milwaukee, 2053 01:46:46,840 --> 01:46:51,680 Speaker 1: or Michigan or what's another M state or m City, Mississippi. 2054 01:46:51,720 --> 01:46:53,759 Speaker 1: You get what I'm talking about. And we're in places 2055 01:46:53,760 --> 01:46:56,479 Speaker 1: that start with more than just them. But so I 2056 01:46:56,520 --> 01:46:59,479 Speaker 1: do think about that stuff, and I will. But yeah, 2057 01:46:59,479 --> 01:47:02,120 Speaker 1: you're right, get it, and I understand there's always that 2058 01:47:02,200 --> 01:47:05,840 Speaker 1: balance there. Jim says. Wow. Now, in addition to the 2059 01:47:05,840 --> 01:47:08,160 Speaker 1: government telling me what kind of car I can drive, 2060 01:47:08,560 --> 01:47:10,840 Speaker 1: they're suing Apple in order to tell me what kind 2061 01:47:10,840 --> 01:47:14,519 Speaker 1: of cell phone I can purchase. What's next, what online 2062 01:47:14,560 --> 01:47:17,720 Speaker 1: shopping service I can use? Watch out Amazon. The only 2063 01:47:17,760 --> 01:47:26,040 Speaker 1: way that we'll get iPhone is from my cold dead hands. Jim. Okay, 2064 01:47:26,080 --> 01:47:29,200 Speaker 1: we'll just move on. To Valerie. Valerie says, what happened 2065 01:47:29,240 --> 01:47:34,080 Speaker 1: to the search option on your website? Yeah, that has 2066 01:47:34,160 --> 01:47:36,679 Speaker 1: gone right for now, But there are ways of searching. 2067 01:47:37,960 --> 01:47:40,360 Speaker 1: If you search rich on tech and the topic, usually 2068 01:47:40,400 --> 01:47:42,439 Speaker 1: that'll bring you to the TV segment, and if you're 2069 01:47:42,479 --> 01:47:46,280 Speaker 1: on the show wiki, that will bring you to the 2070 01:47:46,360 --> 01:47:49,760 Speaker 1: different things that you can search on there. I'm trying 2071 01:47:49,760 --> 01:47:52,080 Speaker 1: to see if you can search on my substack if 2072 01:47:52,080 --> 01:47:54,759 Speaker 1: that has a search. My substack does have a search, 2073 01:47:54,880 --> 01:47:57,160 Speaker 1: you can search there as well, So that's another way 2074 01:47:57,200 --> 01:48:01,599 Speaker 1: of doing it. Thanks for the consideration, and let's see here. 2075 01:48:03,320 --> 01:48:05,680 Speaker 1: Neil from Ohio says, just a couple of comments on 2076 01:48:05,720 --> 01:48:08,519 Speaker 1: your TikTok guests. This is from last week. Seems to 2077 01:48:08,560 --> 01:48:10,160 Speaker 1: me a little bit of a crackpot. What he said 2078 01:48:10,200 --> 01:48:13,560 Speaker 1: seems true, But TikTok has put their data about Americans 2079 01:48:13,560 --> 01:48:16,640 Speaker 1: in the hands of Oracle on us soil. Does he 2080 01:48:16,720 --> 01:48:19,720 Speaker 1: have any references? You didn't give them much pushback pushback. 2081 01:48:20,040 --> 01:48:21,720 Speaker 1: I don't use TikTok, so I don't have anything to 2082 01:48:21,720 --> 01:48:23,679 Speaker 1: gain or lose. But this guy seemed a little off 2083 01:48:23,680 --> 01:48:25,320 Speaker 1: where he's privy to something we all need to be 2084 01:48:25,360 --> 01:48:28,439 Speaker 1: better informed on. Rather than giving Americans a deal on 2085 01:48:28,479 --> 01:48:31,880 Speaker 1: a popular app. Neil from Ohio. Ah, gosh, can we 2086 01:48:32,040 --> 01:48:35,280 Speaker 1: the TikTok stuff? I can talk about that forever, I know. Uh, 2087 01:48:35,320 --> 01:48:36,880 Speaker 1: if you can believe it, that's gonna do it for 2088 01:48:36,920 --> 01:48:39,240 Speaker 1: this episode of the show. If you want to submit 2089 01:48:39,280 --> 01:48:42,040 Speaker 1: your feedback, just go to the website rich on Tech 2090 01:48:42,240 --> 01:48:45,200 Speaker 1: dot tv. There you can find links to everything I mentioned, 2091 01:48:45,680 --> 01:48:48,720 Speaker 1: the show notes, the TV segments, my newsletter. Please sign 2092 01:48:48,800 --> 01:48:50,439 Speaker 1: up for the newsletter. It is the best way to 2093 01:48:50,520 --> 01:48:52,200 Speaker 1: keep in touch. And I am doing a much better 2094 01:48:52,320 --> 01:48:54,840 Speaker 1: job of putting that thing out every week and the 2095 01:48:54,840 --> 01:48:57,160 Speaker 1: feedback is pretty good on it. You can find me 2096 01:48:57,200 --> 01:48:59,840 Speaker 1: on social media. I am still on Instagram, I'm on 2097 01:49:00,240 --> 01:49:04,080 Speaker 1: x I'm on Facebook at rich on Tech. And next 2098 01:49:04,120 --> 01:49:06,600 Speaker 1: week we're gonna talk to friends of the show, Jefferson 2099 01:49:06,640 --> 01:49:09,599 Speaker 1: Graham of Photo Walks TV. He's gonna explain the best 2100 01:49:09,600 --> 01:49:14,040 Speaker 1: ways to capture the total solar eclipse with your smartphone. 2101 01:49:15,200 --> 01:49:17,120 Speaker 1: Thank you for listening. There are so many ways you 2102 01:49:17,160 --> 01:49:19,559 Speaker 1: can spend your time. I do appreciate you spending it 2103 01:49:19,640 --> 01:49:21,920 Speaker 1: right here with me. Thanks to everyone who makes this 2104 01:49:22,000 --> 01:49:24,240 Speaker 1: show possible. My name is rich Dmiro. I will talk 2105 01:49:24,280 --> 01:49:25,200 Speaker 1: to you real soon.