WEBVTT - TechStuff Looks at the Digital Divide

0:00:00.280 --> 0:00:02.840
<v Speaker 1>Brought to you by the reinvented two thousand twelve Camra.

0:00:03.160 --> 0:00:08.840
<v Speaker 1>It's ready. Are you get in touch with technology with

0:00:09.000 --> 0:00:14.680
<v Speaker 1>text Stuff from houstuff works dot com. This podcast is

0:00:14.680 --> 0:00:17.320
<v Speaker 1>brought to you by Audible dot com, the Internet's leading

0:00:17.360 --> 0:00:20.200
<v Speaker 1>provider of audio books, with more than one hundred thousand

0:00:20.239 --> 0:00:24.520
<v Speaker 1>downloadable titles across all types of literature. For tex Stuff listeners,

0:00:24.680 --> 0:00:27.440
<v Speaker 1>Audible is offering a free audiobook to give you a

0:00:27.520 --> 0:00:30.480
<v Speaker 1>chance to try out their service. One audio book to

0:00:30.560 --> 0:00:35.000
<v Speaker 1>consider is The Singularity Is Near When Humans Transcend Biology

0:00:35.159 --> 0:00:38.800
<v Speaker 1>by Ray kirtzwil Churtswaile explores a future where man and

0:00:38.880 --> 0:00:41.880
<v Speaker 1>machine are one and the same. Text Stuff is fascinated

0:00:41.880 --> 0:00:44.400
<v Speaker 1>by the idea of singularity, and this is a great

0:00:44.400 --> 0:00:47.560
<v Speaker 1>book to learn more about it. The Singularity Is Near

0:00:47.640 --> 0:00:52.360
<v Speaker 1>When Humans Transcend Biology by Ray kirtzwild available from Audible.

0:00:53.240 --> 0:00:55.440
<v Speaker 1>To try Audible free to day and get a free

0:00:55.440 --> 0:00:58.440
<v Speaker 1>audiobook of your choice. Get to an Audible podcast dot

0:00:58.480 --> 0:01:03.720
<v Speaker 1>com slash tech Stuff. That's Audible podcast dot com slash

0:01:03.920 --> 0:01:09.920
<v Speaker 1>tech Stuff. Hello everyone, and welcome to tech Stuff. My

0:01:10.000 --> 0:01:11.800
<v Speaker 1>name is Chris Poulette and I am an editor at

0:01:11.800 --> 0:01:14.560
<v Speaker 1>how stuff works dot com. Sitting across from me as

0:01:14.600 --> 0:01:17.360
<v Speaker 1>always a senior writer, Jonathan Strickland. It was the best

0:01:17.360 --> 0:01:19.640
<v Speaker 1>of times, it was the worst of times. It was

0:01:19.680 --> 0:01:22.080
<v Speaker 1>the age of wisdom. It was the age of foolishness.

0:01:22.120 --> 0:01:24.520
<v Speaker 1>It was the epic of belief. It was the epoch

0:01:24.680 --> 0:01:27.840
<v Speaker 1>of incredulity. It was the season of light. It was

0:01:27.880 --> 0:01:30.559
<v Speaker 1>the season of darkness. It was the spring of hope.

0:01:30.840 --> 0:01:34.440
<v Speaker 1>It was the winter of despair. And if you know

0:01:34.480 --> 0:01:36.679
<v Speaker 1>where the dickens he came up with that one, let

0:01:36.760 --> 0:01:42.479
<v Speaker 1>us know the way to go. It ain't Shakespeare, it isn't. Today.

0:01:42.560 --> 0:01:46.200
<v Speaker 1>We wanted to talk about a subject that was a

0:01:46.280 --> 0:01:49.880
<v Speaker 1>suggestion from one of our sister podcasts, Yes Indeed Stuff

0:01:49.880 --> 0:01:52.760
<v Speaker 1>Mom never told you we gotta We got a tweet

0:01:52.800 --> 0:01:56.240
<v Speaker 1>from Sminty and Sminty said, hey, maybe you guys should

0:01:56.240 --> 0:01:58.680
<v Speaker 1>do a podcast about this, and it was about a

0:01:58.800 --> 0:02:03.040
<v Speaker 1>digital divide, a new kind of digital divide, and really

0:02:03.080 --> 0:02:05.160
<v Speaker 1>to talk about what this is, I think we need

0:02:05.200 --> 0:02:06.840
<v Speaker 1>to go back a bit and just sort of talk

0:02:06.880 --> 0:02:10.400
<v Speaker 1>about the concept of the digital divide to begin with,

0:02:10.520 --> 0:02:13.320
<v Speaker 1>to explain like what the idea that the historical idea

0:02:13.320 --> 0:02:16.280
<v Speaker 1>of the digital divide versus what we currently are looking

0:02:16.320 --> 0:02:21.640
<v Speaker 1>at now. Yeah, yeah, this goes back quite some time. Um,

0:02:21.680 --> 0:02:26.239
<v Speaker 1>you know, at least to the sixteenth century. No, I'm kidding, UM,

0:02:26.280 --> 0:02:29.120
<v Speaker 1>and it's really not nothing to get about frankly. Um,

0:02:29.280 --> 0:02:33.800
<v Speaker 1>Basically we're talking about access to electronic tools, probably most

0:02:33.840 --> 0:02:38.360
<v Speaker 1>specifically used in my experience reading about it in educational terms,

0:02:38.400 --> 0:02:44.160
<v Speaker 1>whether people have access to electronic uh devices most again,

0:02:44.200 --> 0:02:48.360
<v Speaker 1>most usually computers for educational purposes. UM. I think in

0:02:48.400 --> 0:02:52.760
<v Speaker 1>the last few years it's grown to include, um, the Internet,

0:02:53.240 --> 0:02:55.520
<v Speaker 1>Internet access as well, and that that sort of ties

0:02:55.560 --> 0:02:57.440
<v Speaker 1>into a theme that we've mentioned a couple of times

0:02:57.880 --> 0:03:00.600
<v Speaker 1>recently because people have been talking about why their access

0:03:00.639 --> 0:03:05.520
<v Speaker 1>to the Internet is right or privilege. Um. But yeah,

0:03:05.560 --> 0:03:08.120
<v Speaker 1>the digital divide, when you hear people talk about it,

0:03:08.120 --> 0:03:11.600
<v Speaker 1>it's basically saying, uh, there are people who are halves

0:03:11.680 --> 0:03:15.920
<v Speaker 1>and who are have not in terms of computer access

0:03:15.919 --> 0:03:19.440
<v Speaker 1>to computers for educational purposes. Right. Craig Warren Smith, who

0:03:19.560 --> 0:03:23.000
<v Speaker 1>is the founder of the Digital Divide Institute, defines it

0:03:23.040 --> 0:03:25.600
<v Speaker 1>this way. Says that it refers to the gap between

0:03:25.600 --> 0:03:29.040
<v Speaker 1>those who can benefit from digital technology and those who cannot.

0:03:29.520 --> 0:03:33.600
<v Speaker 1>And that's important because benefiting from technology is different from

0:03:33.600 --> 0:03:36.040
<v Speaker 1>having access to it. That's true because you can have

0:03:36.080 --> 0:03:38.840
<v Speaker 1>access to technology and see no benefit from it. And

0:03:38.880 --> 0:03:41.840
<v Speaker 1>in fact, at the Digital Divide Institute, he goes on

0:03:42.040 --> 0:03:47.520
<v Speaker 1>further to express some concerns about how throwing technology at

0:03:47.520 --> 0:03:51.400
<v Speaker 1>people is not a solution to bridging the digital divide,

0:03:51.440 --> 0:03:55.000
<v Speaker 1>because if it has no application in that person's life,

0:03:55.240 --> 0:03:57.840
<v Speaker 1>there's going to be no benefit from that technology. And

0:03:57.920 --> 0:04:01.640
<v Speaker 1>in fact, depending upon how that technology is used by

0:04:01.640 --> 0:04:04.480
<v Speaker 1>the person who receives it, it could end up harming

0:04:04.520 --> 0:04:07.920
<v Speaker 1>that population rather than helping it. And here's an example

0:04:07.960 --> 0:04:10.400
<v Speaker 1>that he gives. He says, all right, imagine that you

0:04:10.480 --> 0:04:16.360
<v Speaker 1>go into a very poor community in UH, perhaps in

0:04:16.400 --> 0:04:20.880
<v Speaker 1>a developing country, like a developing world country. So you

0:04:20.920 --> 0:04:23.000
<v Speaker 1>go into this country and you go to this poor

0:04:23.040 --> 0:04:27.480
<v Speaker 1>community where they have very little infrastructure, very little access

0:04:27.480 --> 0:04:31.279
<v Speaker 1>to technology, and then you do this whole low price

0:04:31.680 --> 0:04:35.839
<v Speaker 1>laptop per child UH initiative, and you give all the

0:04:35.920 --> 0:04:39.360
<v Speaker 1>kids laptops, but they don't really have the infrastructure there,

0:04:39.440 --> 0:04:42.240
<v Speaker 1>and the laptops themselves, even though the laptops were designed

0:04:42.279 --> 0:04:45.520
<v Speaker 1>to be low cost items, most of the things that

0:04:45.560 --> 0:04:49.960
<v Speaker 1>we access through our our computers tend to be targeted

0:04:50.279 --> 0:04:56.320
<v Speaker 1>towards a fairly affluent demographic. I mean, it's it's well,

0:04:56.360 --> 0:04:58.159
<v Speaker 1>there's no way of getting around it. The stuff on

0:04:58.200 --> 0:05:00.360
<v Speaker 1>the Internet that we tend to go and look at

0:05:00.760 --> 0:05:04.400
<v Speaker 1>seems to be geared towards people who have money to spend,

0:05:04.880 --> 0:05:07.119
<v Speaker 1>and it's just that it's the way the business works

0:05:07.160 --> 0:05:09.479
<v Speaker 1>because it's not just a it's not like it's a

0:05:09.520 --> 0:05:13.719
<v Speaker 1>public entity. It's this collection of private entities and public

0:05:13.800 --> 0:05:18.720
<v Speaker 1>entities altogether. Right, So if you give these kids these laptops,

0:05:19.240 --> 0:05:22.440
<v Speaker 1>it may turn out that they cannot use the laptops

0:05:22.880 --> 0:05:24.919
<v Speaker 1>for what we would hope they would use them for,

0:05:25.080 --> 0:05:27.240
<v Speaker 1>because they just don't have the infrastructure there, they don't

0:05:27.240 --> 0:05:30.000
<v Speaker 1>have the education there. So instead they start playing violent

0:05:30.080 --> 0:05:33.080
<v Speaker 1>video games, and that's what they end up getting. It.

0:05:33.120 --> 0:05:36.760
<v Speaker 1>They really enjoy playing the games. It's great escapism for them,

0:05:36.760 --> 0:05:39.120
<v Speaker 1>but it takes away the time that they could have

0:05:39.160 --> 0:05:44.240
<v Speaker 1>been using towards education and empowerment and instead have them

0:05:44.240 --> 0:05:49.200
<v Speaker 1>focusing on entertainment, which, if taken to extremes, could end

0:05:49.279 --> 0:05:51.760
<v Speaker 1>up hurting them. Not that the violent video games themselves

0:05:51.800 --> 0:05:53.520
<v Speaker 1>are going to cause the kids to be violent, but

0:05:53.600 --> 0:05:59.560
<v Speaker 1>that their focus has been taken away from from well

0:05:59.800 --> 0:06:02.359
<v Speaker 1>in powerment. That's that's the best phrase to use. Really,

0:06:02.880 --> 0:06:05.719
<v Speaker 1>So what you're saying is, uh, well, games could be

0:06:05.880 --> 0:06:10.159
<v Speaker 1>useful in balance as far as in terms of entertainment. Um,

0:06:10.600 --> 0:06:13.240
<v Speaker 1>they could also be taking the place of the intended

0:06:13.279 --> 0:06:17.400
<v Speaker 1>purpose of providing these kids with technology, which is education.

0:06:17.560 --> 0:06:19.680
<v Speaker 1>Right if they're if they're the rest of the infrastructure

0:06:19.720 --> 0:06:22.160
<v Speaker 1>is not there and the and the education is not there,

0:06:22.520 --> 0:06:27.760
<v Speaker 1>then there may not be any uh any any ability

0:06:27.880 --> 0:06:29.760
<v Speaker 1>for the kid, Like even if the kid wanted to

0:06:29.880 --> 0:06:35.600
<v Speaker 1>use their their laptop two research something or learn about something,

0:06:35.720 --> 0:06:37.600
<v Speaker 1>if the rest of the infrastructure is not there, they

0:06:37.600 --> 0:06:40.080
<v Speaker 1>may not be able to do that. So that that

0:06:40.200 --> 0:06:43.400
<v Speaker 1>was the kind of example that Craig Warren Smith was

0:06:43.440 --> 0:06:47.760
<v Speaker 1>giving in his on his website. Now. Um, but there

0:06:47.839 --> 0:06:51.600
<v Speaker 1>is still also a much simpler way of looking at

0:06:51.600 --> 0:06:53.880
<v Speaker 1>the digital divide, which is just saying people who have

0:06:53.920 --> 0:06:56.840
<v Speaker 1>access in people who don't. I mean there, that's it's

0:06:56.880 --> 0:06:59.680
<v Speaker 1>a very clear divide there. So we're talking here things

0:06:59.760 --> 0:07:02.880
<v Speaker 1>like ideas like broadband penetration, and we've talked about this

0:07:02.920 --> 0:07:04.960
<v Speaker 1>in the podcast in the past as well. I believe

0:07:05.000 --> 0:07:07.800
<v Speaker 1>I could. I was actually trying to find the the episode.

0:07:07.800 --> 0:07:09.720
<v Speaker 1>I know it's one of our older ones, but I

0:07:09.760 --> 0:07:12.200
<v Speaker 1>remember we specifically we're talking about some of the countries

0:07:12.520 --> 0:07:17.000
<v Speaker 1>that have the best broadband penetration versus others, and the

0:07:17.040 --> 0:07:21.239
<v Speaker 1>United States tends to be in the teens like usually

0:07:21.400 --> 0:07:26.040
<v Speaker 1>like sixteen or seventeenth place for broadband penetration. Pretty good,

0:07:26.080 --> 0:07:29.480
<v Speaker 1>but not the best. And for people who are from

0:07:29.480 --> 0:07:31.840
<v Speaker 1>the United States and who know that the Internet really

0:07:31.840 --> 0:07:34.880
<v Speaker 1>got its start here in the United States, it seems

0:07:35.320 --> 0:07:37.720
<v Speaker 1>a little unusual to think that the U s would

0:07:37.720 --> 0:07:41.280
<v Speaker 1>be so comparatively low if there if the country was

0:07:41.400 --> 0:07:44.040
<v Speaker 1>exactly you know, the place, the birthplace of the Internet.

0:07:44.080 --> 0:07:46.880
<v Speaker 1>But the the simple fact is the US is a

0:07:46.960 --> 0:07:51.160
<v Speaker 1>really big country and populations are spread very far apart.

0:07:51.520 --> 0:07:55.080
<v Speaker 1>So building out an infrastructure where you can have broadband

0:07:55.080 --> 0:07:58.560
<v Speaker 1>access across the board through the entire population is an

0:07:58.600 --> 0:08:04.200
<v Speaker 1>incredibly challengeing uh task. We remember we mentioned in Canada

0:08:05.600 --> 0:08:09.200
<v Speaker 1>the broadband penetration. There the challenge. Even though Canada is

0:08:09.240 --> 0:08:13.960
<v Speaker 1>a big country, it's not it's not as difficult to

0:08:14.000 --> 0:08:17.400
<v Speaker 1>reach the majority of the population in Canada because most

0:08:17.480 --> 0:08:20.720
<v Speaker 1>of them live in the southern half of the country.

0:08:20.800 --> 0:08:22.560
<v Speaker 1>Now there are people who live in the northern half

0:08:22.560 --> 0:08:24.840
<v Speaker 1>of the country and a lot of them don't have broadband,

0:08:25.320 --> 0:08:27.520
<v Speaker 1>and it would be very challenging to get the broadband

0:08:27.560 --> 0:08:30.120
<v Speaker 1>to them. But because the majority of the populations in

0:08:30.120 --> 0:08:32.160
<v Speaker 1>the southern half, you would be able to hit the

0:08:32.160 --> 0:08:35.599
<v Speaker 1>majority of the population more easily than say, in the

0:08:35.679 --> 0:08:39.280
<v Speaker 1>United States, where you've got some pretty spread out communities,

0:08:39.360 --> 0:08:43.280
<v Speaker 1>especially in places out out west, so east of California,

0:08:43.360 --> 0:08:47.040
<v Speaker 1>but west of pretty much everywhere else. Um, so that

0:08:47.040 --> 0:08:49.240
<v Speaker 1>that is a real problem. And you were talking about

0:08:49.280 --> 0:08:53.480
<v Speaker 1>the just the the lack of access, uh. And then

0:08:53.480 --> 0:08:55.960
<v Speaker 1>once you get the access there, then you have other

0:08:56.000 --> 0:08:58.400
<v Speaker 1>issues that pop up. And that's kind of what leads

0:08:58.480 --> 0:09:02.000
<v Speaker 1>us into the uh the article that was said to

0:09:02.080 --> 0:09:08.640
<v Speaker 1>us from Sminty Well, Um, yeah, and the arguments that

0:09:08.800 --> 0:09:12.920
<v Speaker 1>you see, uh, you know, they're there a number of reasons. Um,

0:09:12.960 --> 0:09:15.320
<v Speaker 1>you know, it's it's not completely geographical, but that is

0:09:15.679 --> 0:09:18.680
<v Speaker 1>an important distinction because, um, yes, there are people who

0:09:18.720 --> 0:09:23.160
<v Speaker 1>simply cannot afford uh the electronic resources that would would

0:09:23.240 --> 0:09:25.440
<v Speaker 1>make it possible for them to get online. Right, So

0:09:25.480 --> 0:09:30.520
<v Speaker 1>they're economic barriers geographic barriers. There's also depending on I mean,

0:09:30.559 --> 0:09:34.560
<v Speaker 1>there's so many surveys out there that examine who has

0:09:34.600 --> 0:09:38.439
<v Speaker 1>access to technology and what demographics they belong to. And

0:09:38.480 --> 0:09:43.520
<v Speaker 1>there are some interesting divides. Age can play a factor, gender, race,

0:09:44.000 --> 0:09:48.200
<v Speaker 1>your education background, all this sort of stuff can can

0:09:48.200 --> 0:09:54.280
<v Speaker 1>play into the whole digital divide issue. And also, um,

0:09:54.400 --> 0:09:57.840
<v Speaker 1>how you access the internet or how you know you

0:09:58.080 --> 0:10:00.800
<v Speaker 1>even if you have access, how you access it can

0:10:00.840 --> 0:10:03.960
<v Speaker 1>play a big part. So, uh yeah, it's a very

0:10:04.040 --> 0:10:08.080
<v Speaker 1>complicated issue. And if you are ever interested in in

0:10:08.200 --> 0:10:11.040
<v Speaker 1>testing this sort of stuff, like doing surveys and trying

0:10:11.080 --> 0:10:14.520
<v Speaker 1>to figure out, you know, where does this digital divide

0:10:14.559 --> 0:10:18.280
<v Speaker 1>really stem from, it's incredibly challenging because you have to

0:10:18.320 --> 0:10:21.560
<v Speaker 1>control for so many different variables that to test a

0:10:21.600 --> 0:10:25.720
<v Speaker 1>specific variable is very very difficult. Now is it is

0:10:25.720 --> 0:10:28.240
<v Speaker 1>it the person's age that plays more of a role

0:10:28.960 --> 0:10:31.120
<v Speaker 1>in this particular case, or is it their race or

0:10:31.160 --> 0:10:33.600
<v Speaker 1>their gender? I mean all these sort of things. You know,

0:10:33.679 --> 0:10:35.760
<v Speaker 1>you have to you have to do lots and lots

0:10:35.760 --> 0:10:38.720
<v Speaker 1>of different studies to kind of whittle this down. And

0:10:38.760 --> 0:10:42.040
<v Speaker 1>even then you wouldn't necessarily find a cause. You might

0:10:42.080 --> 0:10:46.760
<v Speaker 1>just be able to identify general trends and that that

0:10:46.880 --> 0:10:49.760
<v Speaker 1>can give you a useful information, but ultimately it may

0:10:49.800 --> 0:10:53.360
<v Speaker 1>not give you the solution, right, It just tells you.

0:10:53.400 --> 0:10:55.640
<v Speaker 1>It gives you more information about what's happening, But doesn't

0:10:55.640 --> 0:11:00.240
<v Speaker 1>necessarily give you a way of solving the problem. Right. Um,

0:11:00.360 --> 0:11:03.440
<v Speaker 1>one thing that has gone there there's many things that

0:11:03.480 --> 0:11:06.920
<v Speaker 1>are are factors in reducing the digital divide. Um. I

0:11:06.960 --> 0:11:11.040
<v Speaker 1>think after it was first identified, and I would argue

0:11:11.040 --> 0:11:14.640
<v Speaker 1>probably about the mid ninety nineties, actually there was a

0:11:14.679 --> 0:11:17.960
<v Speaker 1>big deal in some of the political discussions, especially in

0:11:17.960 --> 0:11:20.959
<v Speaker 1>the mid to late nineties, so much so that there

0:11:20.960 --> 0:11:25.040
<v Speaker 1>were some I actually have read articles that came out

0:11:25.080 --> 0:11:31.640
<v Speaker 1>in opposition to the rhetoric saying that the arguments about

0:11:31.679 --> 0:11:35.160
<v Speaker 1>the digital divide were kind of overblown and that more

0:11:35.160 --> 0:11:40.040
<v Speaker 1>people had access than what was commonly believed, and that

0:11:40.480 --> 0:11:44.200
<v Speaker 1>the divide was, although present, not as as big a

0:11:44.240 --> 0:11:47.120
<v Speaker 1>deal as was being made in the political arena in

0:11:47.160 --> 0:11:51.160
<v Speaker 1>the late nineties. Um. Yeah, the probably the price of

0:11:51.200 --> 0:11:56.960
<v Speaker 1>computers has dropped significantly since. Uh, the the arguments have

0:11:57.080 --> 0:12:00.800
<v Speaker 1>been were first poised to the to the group actually

0:12:00.800 --> 0:12:06.920
<v Speaker 1>meant posed, but we'll skip that. Um. Um. So yeah,

0:12:06.960 --> 0:12:09.480
<v Speaker 1>I mean there are things that have gone that are

0:12:09.520 --> 0:12:15.079
<v Speaker 1>they're helping somewhat. Um. You know that that's one of them. Um.

0:12:15.120 --> 0:12:20.440
<v Speaker 1>You know. Another is that computers are penetrating more places

0:12:20.440 --> 0:12:23.640
<v Speaker 1>where people can use them. They're more common in schools. Now, Um,

0:12:23.640 --> 0:12:25.800
<v Speaker 1>they're certainly more common in public libraries here in the

0:12:25.920 --> 0:12:30.040
<v Speaker 1>United States. Um, that doesn't solve the digital divide, but

0:12:30.080 --> 0:12:34.520
<v Speaker 1>it helps somewhat and another another venue for the Internet,

0:12:34.559 --> 0:12:37.800
<v Speaker 1>and that actually plays into the article that that Sminty

0:12:37.880 --> 0:12:42.360
<v Speaker 1>sent us was, uh, the the availability of uh the

0:12:42.400 --> 0:12:46.280
<v Speaker 1>Internet via smartphones and other portable devices, which of course

0:12:46.400 --> 0:12:49.120
<v Speaker 1>we've talked about many times here on tech stuff because

0:12:49.600 --> 0:12:54.880
<v Speaker 1>uh mobile computing of all kinds uh tablets, UM, smartphones

0:12:54.920 --> 0:12:57.400
<v Speaker 1>and all sorts of other devices, you know, mobile cards

0:12:57.400 --> 0:13:00.960
<v Speaker 1>for your laptop. Uh. That's it's become very very popular

0:13:00.960 --> 0:13:04.640
<v Speaker 1>in the last few years. And that's where um, people

0:13:05.000 --> 0:13:07.600
<v Speaker 1>who are who may not be able to afford computers,

0:13:07.600 --> 0:13:09.760
<v Speaker 1>they might be able to afford a smartphone here in

0:13:09.760 --> 0:13:14.320
<v Speaker 1>the United States through deep discounts on on fountains. When

0:13:14.360 --> 0:13:17.240
<v Speaker 1>a carrier will offer make an offer special offer, right

0:13:17.320 --> 0:13:19.080
<v Speaker 1>you you sign up for a two year deal and

0:13:19.080 --> 0:13:21.640
<v Speaker 1>then you get your phone for you know, fifty bucks

0:13:21.720 --> 0:13:25.199
<v Speaker 1>or maybe even free, depending on the I mean the

0:13:25.200 --> 0:13:27.600
<v Speaker 1>phone I have right in front of me, I got

0:13:27.600 --> 0:13:31.320
<v Speaker 1>on a special day where I renewed my contract and

0:13:31.360 --> 0:13:34.800
<v Speaker 1>I got the phone for free. So yeah, I mean

0:13:34.800 --> 0:13:40.319
<v Speaker 1>it's it's at least the initial cost of purchasing it

0:13:40.320 --> 0:13:43.760
<v Speaker 1>is lower. Ultimately, if you go through the life of

0:13:44.760 --> 0:13:48.400
<v Speaker 1>a computer, um, and it's and and you know you've

0:13:48.440 --> 0:13:52.400
<v Speaker 1>got a decent carrier. There's there's a lot of I

0:13:52.559 --> 0:13:54.320
<v Speaker 1>s p s out there, right, I mean there's there's

0:13:54.360 --> 0:13:55.880
<v Speaker 1>big they're big i sp s, and there are a

0:13:55.920 --> 0:13:59.600
<v Speaker 1>lot of smaller ones where in some markets you've got

0:13:59.640 --> 0:14:02.200
<v Speaker 1>at least a little bit of choice, not not as

0:14:02.240 --> 0:14:05.920
<v Speaker 1>much as I would like. And there I have lived

0:14:05.920 --> 0:14:08.400
<v Speaker 1>in markets where really there was no choice. You know,

0:14:08.440 --> 0:14:12.400
<v Speaker 1>you either had UM either well neither y Max, or

0:14:12.440 --> 0:14:15.640
<v Speaker 1>you had you had a specific cable company depending on

0:14:15.679 --> 0:14:19.440
<v Speaker 1>where you were in the in the area. Right. But

0:14:19.440 --> 0:14:21.840
<v Speaker 1>but if you can shop around, you might be able

0:14:21.880 --> 0:14:27.520
<v Speaker 1>to find a data plan for through a cable company

0:14:27.600 --> 0:14:30.640
<v Speaker 1>or through Ymax or what or LTE or whatever that

0:14:31.600 --> 0:14:36.240
<v Speaker 1>ends up being UM less than a full cell plan

0:14:37.040 --> 0:14:40.200
<v Speaker 1>on a smartphone. Uh So, it all depends on if

0:14:40.200 --> 0:14:42.160
<v Speaker 1>you're looking at the lifetime of the device or the

0:14:42.160 --> 0:14:45.640
<v Speaker 1>initial purchase price. But it's it's impossible to deny I

0:14:45.680 --> 0:14:48.280
<v Speaker 1>mean initial purchase price. The smartphone is the way to

0:14:48.320 --> 0:14:52.080
<v Speaker 1>go if you're on the budget, because they are less

0:14:52.080 --> 0:14:55.160
<v Speaker 1>expensive and they're often subsidized, so it makes it even

0:14:55.320 --> 0:14:57.320
<v Speaker 1>you know, might even be free once you sign a

0:14:57.320 --> 0:15:03.560
<v Speaker 1>way the two years that you'll be stuck with that phone. Um,

0:15:03.600 --> 0:15:06.120
<v Speaker 1>and that's yeah. So let's let's talk about this article

0:15:06.120 --> 0:15:08.920
<v Speaker 1>that was sent to us. So it's called how Big

0:15:09.040 --> 0:15:13.120
<v Speaker 1>Telecom used smartphones to create a new Digital Divide, and

0:15:13.200 --> 0:15:17.160
<v Speaker 1>it was published on color lines dot com. And uh,

0:15:17.200 --> 0:15:20.480
<v Speaker 1>it's an interesting article. Um, I think I think first

0:15:20.520 --> 0:15:23.680
<v Speaker 1>of all, Uh, Chris and I both feel a little

0:15:23.760 --> 0:15:27.840
<v Speaker 1>uneasy about the the headline because the way the headline,

0:15:27.880 --> 0:15:30.840
<v Speaker 1>to me, perhaps I shouldn't speak for you, Chris, I'm

0:15:30.880 --> 0:15:33.800
<v Speaker 1>a little uneasy about the headline. The headline says, you know,

0:15:33.840 --> 0:15:37.480
<v Speaker 1>how big telecom used smartphones to create a new digital divide.

0:15:37.840 --> 0:15:41.480
<v Speaker 1>To me, that implies there was a motivation behind that,

0:15:41.640 --> 0:15:44.960
<v Speaker 1>like like that was the purpose of the They purposefully

0:15:45.000 --> 0:15:49.000
<v Speaker 1>tried to create a new digital divide. I'm not I'm

0:15:49.040 --> 0:15:51.480
<v Speaker 1>not willing to go so far as to suggest that.

0:15:51.520 --> 0:15:54.240
<v Speaker 1>I would say that what the telecom companies have done

0:15:54.640 --> 0:15:59.120
<v Speaker 1>has created a new digital divide, But that wasn't necessarily

0:15:59.400 --> 0:16:03.040
<v Speaker 1>the intent. It's just that there's there's no reason for

0:16:03.080 --> 0:16:06.360
<v Speaker 1>them not to do it. Yeah, it's it's from their perspective,

0:16:06.400 --> 0:16:12.880
<v Speaker 1>I should say, right, right, Um, the author Jamala King. Um, basically,

0:16:13.120 --> 0:16:15.760
<v Speaker 1>you know, through the through the article. I think the

0:16:15.840 --> 0:16:19.280
<v Speaker 1>article was was fairly well written, very well written, very

0:16:19.360 --> 0:16:22.680
<v Speaker 1>well researched. Yes, I agree with that completely. Um, I

0:16:23.000 --> 0:16:26.080
<v Speaker 1>think basically, uh yeah, I mean the thing to note is,

0:16:26.240 --> 0:16:28.920
<v Speaker 1>I think it's not that the companies are acting personally.

0:16:29.080 --> 0:16:32.280
<v Speaker 1>I think that they're acting completely impersonally. Yeah, it's a

0:16:32.400 --> 0:16:36.320
<v Speaker 1>it's an amoral approach, not an immoral approach, although some

0:16:36.480 --> 0:16:39.160
<v Speaker 1>of I'm sure if you were looking at this from

0:16:39.200 --> 0:16:41.040
<v Speaker 1>a different perspective, you could say that some of the

0:16:41.080 --> 0:16:45.360
<v Speaker 1>actions that have been carried out have been immoral. Uh,

0:16:45.400 --> 0:16:48.600
<v Speaker 1>the intent behind it was amoral because it was really,

0:16:48.640 --> 0:16:50.840
<v Speaker 1>you know, this is the move this company needs to

0:16:50.880 --> 0:16:53.400
<v Speaker 1>make in order to make more profit. So it's not

0:16:53.440 --> 0:16:57.440
<v Speaker 1>like it's you know, it's it's not the wealthy tycoon

0:16:57.520 --> 0:17:00.240
<v Speaker 1>sitting behind the desk twirling his mustache and laughing, you know,

0:17:00.360 --> 0:17:04.520
<v Speaker 1>doing his maniacal laugh over and over. Let's talk about

0:17:04.520 --> 0:17:07.160
<v Speaker 1>what the article actually says and so so the listeners

0:17:07.240 --> 0:17:10.440
<v Speaker 1>who haven't read it yet might might understand. Um. One

0:17:10.440 --> 0:17:12.800
<v Speaker 1>of the points that King makes in the article is

0:17:12.840 --> 0:17:17.120
<v Speaker 1>that UH, in the United States, smartphone usage is up

0:17:17.480 --> 0:17:21.680
<v Speaker 1>among groups that are traditionally on UH for for some reasons,

0:17:22.320 --> 0:17:26.120
<v Speaker 1>mostly economic reasons. I would I would say, um are

0:17:26.240 --> 0:17:28.720
<v Speaker 1>maybe on the other side of the digital divide in

0:17:28.720 --> 0:17:33.440
<v Speaker 1>this case, uh, the black and Hispanic populations. Yeah, so

0:17:34.040 --> 0:17:38.280
<v Speaker 1>among among blacks and Latinos, we're seeing smartphone rise. Smartphone

0:17:38.359 --> 0:17:44.840
<v Speaker 1>use rise much more rapidly to access the Internet via smartphone, yeah,

0:17:44.880 --> 0:17:48.919
<v Speaker 1>compared to the white population. So uh, it's not that

0:17:48.920 --> 0:17:53.760
<v Speaker 1>that that white folks aren't, you know, accessing the Internet

0:17:53.840 --> 0:17:57.240
<v Speaker 1>via smartphone. It's just that they still are accessing there.

0:17:57.440 --> 0:18:01.280
<v Speaker 1>They tend to access it through broadband connects more frequently

0:18:01.880 --> 0:18:05.760
<v Speaker 1>than Blacks and Latinos do. Blacks and Latinos tend to

0:18:05.800 --> 0:18:10.239
<v Speaker 1>use mobile devices on mobile carriers more frequently than the

0:18:10.280 --> 0:18:13.119
<v Speaker 1>whites do. And the reason why this is a digital

0:18:13.160 --> 0:18:17.679
<v Speaker 1>divide issue is because the if you are on a

0:18:17.720 --> 0:18:21.160
<v Speaker 1>broadband I s P, that I s P is governed

0:18:21.160 --> 0:18:23.639
<v Speaker 1>by certain regulations set up by the f c C

0:18:24.000 --> 0:18:27.160
<v Speaker 1>about net neutrality. And if you've heard us talk about

0:18:27.200 --> 0:18:29.320
<v Speaker 1>net neutrality before, you kind of have an idea about this.

0:18:29.400 --> 0:18:32.520
<v Speaker 1>But in general, the idea behind net neutrality is that

0:18:33.320 --> 0:18:37.359
<v Speaker 1>person who accesses the Internet should have an expectation that

0:18:37.440 --> 0:18:41.400
<v Speaker 1>they are able to access everything that's on the Internet,

0:18:41.480 --> 0:18:43.199
<v Speaker 1>just as if they were on any other I s

0:18:43.240 --> 0:18:45.639
<v Speaker 1>p They shouldn't have a different experience if they're on

0:18:45.680 --> 0:18:47.560
<v Speaker 1>I s P A than they would if they were

0:18:47.560 --> 0:18:49.960
<v Speaker 1>on I s p B, apart from you know, the

0:18:50.040 --> 0:18:54.040
<v Speaker 1>regular differences of how fast that that particular infrastructure is.

0:18:54.400 --> 0:18:57.080
<v Speaker 1>But I s p A would not be able to

0:18:57.640 --> 0:19:02.639
<v Speaker 1>block certain sites that belong to some other company or

0:19:03.119 --> 0:19:07.160
<v Speaker 1>throttle traffic to certain sites just to discourage people from

0:19:07.160 --> 0:19:09.879
<v Speaker 1>going to one set instead of another set. You know,

0:19:10.240 --> 0:19:12.960
<v Speaker 1>none of that is supposed to happen. So let's say

0:19:13.000 --> 0:19:15.160
<v Speaker 1>that I'm on I s P A and I want

0:19:15.160 --> 0:19:17.720
<v Speaker 1>to access how stuff Works dot com. But how stuff

0:19:17.720 --> 0:19:21.240
<v Speaker 1>Works dot Com for some reason, has been targeted by

0:19:21.280 --> 0:19:22.960
<v Speaker 1>I s p A as saying, you know what, I

0:19:22.960 --> 0:19:25.280
<v Speaker 1>would much rather if they went to this other website.

0:19:25.320 --> 0:19:26.960
<v Speaker 1>So what I'm gonna do is I'm going to put

0:19:27.000 --> 0:19:30.639
<v Speaker 1>an artificial barrier in the way so that anytime you

0:19:30.760 --> 0:19:32.960
<v Speaker 1>try to go to how stuff works dot Com, you

0:19:33.080 --> 0:19:36.000
<v Speaker 1>just it just loads, takes forever to load. I mean,

0:19:36.040 --> 0:19:38.960
<v Speaker 1>it's even on the fastest connection. For some reason, but

0:19:39.000 --> 0:19:41.720
<v Speaker 1>if you go to this other website which is helpfully

0:19:41.840 --> 0:19:44.600
<v Speaker 1>linked to on your I S P S homepage, it's

0:19:44.840 --> 0:19:48.160
<v Speaker 1>blazing fast. That would be a problem, and that's something

0:19:48.160 --> 0:19:50.600
<v Speaker 1>the FCC says, no, no, no, you cannot do that.

0:19:50.800 --> 0:19:55.040
<v Speaker 1>So if you are accessing the Internet through a broadband connection,

0:19:55.520 --> 0:20:00.280
<v Speaker 1>then you are at least in theory, having an unfilled

0:20:00.400 --> 0:20:04.359
<v Speaker 1>for the most part experience. It's not that case with

0:20:04.600 --> 0:20:10.360
<v Speaker 1>mobile devices because when those regulations were finally decided upon

0:20:10.400 --> 0:20:14.200
<v Speaker 1>in this took years and years to put together and

0:20:14.320 --> 0:20:17.760
<v Speaker 1>put into action, But when they were finally put into place,

0:20:19.000 --> 0:20:24.680
<v Speaker 1>mobile was conspicuously absent from that, in fact, to the

0:20:24.720 --> 0:20:28.280
<v Speaker 1>point where there were there were even some mentions about

0:20:28.320 --> 0:20:31.480
<v Speaker 1>that whenever when the regulations went up about how the

0:20:31.520 --> 0:20:34.639
<v Speaker 1>mobile companies had argued that this sort of approach would

0:20:34.680 --> 0:20:39.280
<v Speaker 1>hamper hamper them, it would hinder their ability to do business,

0:20:39.359 --> 0:20:42.560
<v Speaker 1>and therefore they should not be put to the same

0:20:44.119 --> 0:20:49.440
<v Speaker 1>standards as broadband and part of these uh as talking

0:20:49.480 --> 0:20:55.320
<v Speaker 1>about the the broadband ones and information based approach, and

0:20:55.440 --> 0:20:59.760
<v Speaker 1>mobile is supposedly a communications based approach, one that means

0:21:00.000 --> 0:21:02.719
<v Speaker 1>own at the very you know, into the line, if

0:21:02.760 --> 0:21:04.840
<v Speaker 1>you want to just cut to the chase is that

0:21:05.760 --> 0:21:09.720
<v Speaker 1>the mobile companies can can mess with you. I mean

0:21:09.800 --> 0:21:16.040
<v Speaker 1>if they there's nothing, there's no regulation that says they cannot. Uh,

0:21:16.640 --> 0:21:19.159
<v Speaker 1>inspired you encourage you to go to one set of

0:21:19.200 --> 0:21:22.960
<v Speaker 1>sights versus another, or even block content. Uh. There was

0:21:23.119 --> 0:21:26.880
<v Speaker 1>a mention within the article that we read that there

0:21:27.000 --> 0:21:30.920
<v Speaker 1>was a case where a carrier did block text messages

0:21:31.000 --> 0:21:36.439
<v Speaker 1>from one company out to customers across it's it's a

0:21:36.440 --> 0:21:40.240
<v Speaker 1>customer base. It blocked those messages, saying that that was

0:21:41.080 --> 0:21:45.520
<v Speaker 1>the company had a stance against this controversial topic, meaning

0:21:45.600 --> 0:21:47.920
<v Speaker 1>that the customers themselves had no say in it. They

0:21:48.040 --> 0:21:51.240
<v Speaker 1>just didn't get the messages. And so there are no

0:21:51.320 --> 0:21:55.159
<v Speaker 1>regulations that prevent that. You know, it's a private company censorship.

0:21:55.359 --> 0:21:59.000
<v Speaker 1>Private company doesn't matter, it's not a government body, So

0:21:59.600 --> 0:22:02.360
<v Speaker 1>they can they can do that, and since the regulations

0:22:02.600 --> 0:22:05.760
<v Speaker 1>don't cover the mobile companies, there's nothing standing in the way.

0:22:05.800 --> 0:22:09.480
<v Speaker 1>And this this is the basis or one of the

0:22:09.480 --> 0:22:12.480
<v Speaker 1>the I guess foundations for the argument about the new

0:22:12.520 --> 0:22:17.080
<v Speaker 1>digital divide. If you have populations that are primarily accessing

0:22:17.080 --> 0:22:21.280
<v Speaker 1>the Internet through mobile devices, and these carriers that that

0:22:21.440 --> 0:22:25.399
<v Speaker 1>service these mobile devices are unregulated in any way, the

0:22:25.440 --> 0:22:28.600
<v Speaker 1>experience they have by definition, is going to be different

0:22:28.640 --> 0:22:32.720
<v Speaker 1>from people who use broadband. Yeah, yeah, well that's yeah,

0:22:32.720 --> 0:22:34.760
<v Speaker 1>I think that's that's really the point there. There are

0:22:34.760 --> 0:22:39.879
<v Speaker 1>populations that are relying on smartphones to get access and

0:22:39.960 --> 0:22:43.200
<v Speaker 1>because the companies are are un you know, are are

0:22:43.240 --> 0:22:45.360
<v Speaker 1>free to do as they please as far as filtering

0:22:45.440 --> 0:22:49.760
<v Speaker 1>content and censoring content, then that u means that people

0:22:49.800 --> 0:22:54.240
<v Speaker 1>who might be reliant on uh there these providers to

0:22:54.280 --> 0:22:57.840
<v Speaker 1>get to the internet means that they are um unable

0:22:57.880 --> 0:23:02.800
<v Speaker 1>to get access freely to that information and therefore, um

0:23:02.840 --> 0:23:06.240
<v Speaker 1>they are hampered by by the way they are able

0:23:06.280 --> 0:23:10.119
<v Speaker 1>to get online. So again, that's the the argument that

0:23:10.160 --> 0:23:13.800
<v Speaker 1>we said at the beginning about how the digital digital divide. Man,

0:23:13.840 --> 0:23:17.040
<v Speaker 1>I just can't say digital today the digital divide. Thank goodness,

0:23:17.080 --> 0:23:19.119
<v Speaker 1>we pick this is our topic that that it's the

0:23:19.200 --> 0:23:22.240
<v Speaker 1>benefit of technology that creates the divide, not just the

0:23:22.280 --> 0:23:24.800
<v Speaker 1>access to it. Because again you could say, well, look,

0:23:24.840 --> 0:23:27.840
<v Speaker 1>I mean that smartphones are everywhere, look how popular they are.

0:23:27.880 --> 0:23:32.600
<v Speaker 1>So yeah, but if you if you cannot access all

0:23:32.640 --> 0:23:35.199
<v Speaker 1>the information, then there is a divide there. That's kind

0:23:35.200 --> 0:23:41.760
<v Speaker 1>of the definition. It's It's funny because in talking this through, um,

0:23:41.920 --> 0:23:45.280
<v Speaker 1>I would argue that maybe our initial criticism of the

0:23:45.280 --> 0:23:48.880
<v Speaker 1>headline might be softened a bit because the carriers are

0:23:48.960 --> 0:23:51.400
<v Speaker 1>in fact doing that part of it on purpose. They're

0:23:51.440 --> 0:23:54.000
<v Speaker 1>not creating the digital divide on purpose, but they are

0:23:54.040 --> 0:23:58.199
<v Speaker 1>actively choosing what is and what is not accessible on

0:23:58.240 --> 0:24:03.880
<v Speaker 1>their networks by their subscribers, no matter what their ethnic,

0:24:04.040 --> 0:24:08.400
<v Speaker 1>or financial or religious backgrounds are. It's just that they're

0:24:08.440 --> 0:24:12.160
<v Speaker 1>they're not targeting specific populations though. No, well, that's that's

0:24:12.200 --> 0:24:14.920
<v Speaker 1>part of the problem, is that when and again maybe

0:24:15.080 --> 0:24:18.280
<v Speaker 1>maybe it's because maybe I shouldn't say the headline implied that,

0:24:18.320 --> 0:24:21.120
<v Speaker 1>I'll say I inferred it from the headline. I'll put

0:24:21.119 --> 0:24:23.440
<v Speaker 1>it on me. However, another point made in the article

0:24:23.640 --> 0:24:29.600
<v Speaker 1>was that, um, the advertising used by the providers, they've

0:24:29.640 --> 0:24:33.320
<v Speaker 1>they've caught on to the fact that, um, there is

0:24:33.359 --> 0:24:36.359
<v Speaker 1>a wealth of diversity in the in the customer base

0:24:36.359 --> 0:24:39.960
<v Speaker 1>that they are reaching out to, and they are saying that, UM,

0:24:40.000 --> 0:24:42.840
<v Speaker 1>you know, it doesn't matter who you are, you can

0:24:42.960 --> 0:24:45.760
<v Speaker 1>use our services, and it makes it more welcoming to

0:24:45.840 --> 0:24:50.119
<v Speaker 1>people who may uh realize that, um, this may be

0:24:50.160 --> 0:24:53.240
<v Speaker 1>the best way for them to get internet access. UM.

0:24:53.320 --> 0:24:56.320
<v Speaker 1>So you know, but I still don't think that they

0:24:56.359 --> 0:25:00.639
<v Speaker 1>are intentionally trying to drive a wedge between segments of

0:25:00.680 --> 0:25:03.240
<v Speaker 1>the population in terms of Internet access. Now they're trying

0:25:03.240 --> 0:25:07.840
<v Speaker 1>to maximize profits, which if if maximizing profits meant bringing

0:25:07.920 --> 0:25:11.600
<v Speaker 1>populations together, that's exactly what they would be doing. So again,

0:25:11.640 --> 0:25:15.639
<v Speaker 1>it's that amoral approach. It's that it when they identify

0:25:15.800 --> 0:25:18.760
<v Speaker 1>a pathway that's going to end up making them lots

0:25:18.760 --> 0:25:21.320
<v Speaker 1>of money, that's the pathway they're going to take. So

0:25:21.680 --> 0:25:23.840
<v Speaker 1>but another point that was made, and I think it's

0:25:23.880 --> 0:25:26.920
<v Speaker 1>a it's a legitimate one, is that there's certain tasks

0:25:27.000 --> 0:25:29.000
<v Speaker 1>that you can do on the Internet that are harder

0:25:29.040 --> 0:25:31.760
<v Speaker 1>to do if you're doing it through a mobile device. Yes,

0:25:31.840 --> 0:25:34.240
<v Speaker 1>I agree with that. So for example, if you are

0:25:34.400 --> 0:25:36.520
<v Speaker 1>job hunting and you want to fill out a job

0:25:36.560 --> 0:25:39.720
<v Speaker 1>application online, it is much easier to do that on

0:25:39.760 --> 0:25:43.119
<v Speaker 1>a computer that is on a smartphone. And as miss

0:25:43.440 --> 0:25:47.200
<v Speaker 1>I'm sorry, as King points out in the article is uh,

0:25:47.240 --> 0:25:53.919
<v Speaker 1>many companies are requiring online access to fill out an application. Um.

0:25:54.000 --> 0:25:57.880
<v Speaker 1>And uh. You know, of course in some cases, UM,

0:25:57.880 --> 0:26:03.320
<v Speaker 1>I have seen terminals in stores used specifically for that purpose.

0:26:03.640 --> 0:26:06.640
<v Speaker 1>So if you want to work at a retail store

0:26:06.640 --> 0:26:10.920
<v Speaker 1>and some of the companies mentioned and there are retail institutions,

0:26:11.080 --> 0:26:13.800
<v Speaker 1>you can walk into a location and actually fill out

0:26:13.800 --> 0:26:16.560
<v Speaker 1>the online application online now here. Again, if you don't

0:26:16.600 --> 0:26:21.720
<v Speaker 1>have access to technology, you may be less familiar with

0:26:22.080 --> 0:26:26.119
<v Speaker 1>the skills needed to fill out an application on the computer. Um.

0:26:26.160 --> 0:26:29.160
<v Speaker 1>That's another digital divide issue. If you don't know how

0:26:29.240 --> 0:26:32.159
<v Speaker 1>to use a computer very well and you're asked, you know,

0:26:32.200 --> 0:26:33.920
<v Speaker 1>they say, yeah, sure you can, you can fill out

0:26:33.920 --> 0:26:36.880
<v Speaker 1>an application. Feel free walk over here and use the computer.

0:26:37.040 --> 0:26:39.160
<v Speaker 1>I'll be over here. You know. Well, I don't want

0:26:39.160 --> 0:26:41.840
<v Speaker 1>to look like I don't know what I'm doing, so

0:26:41.920 --> 0:26:45.760
<v Speaker 1>I'm gonna go, you know, take a stab at this. Um.

0:26:45.800 --> 0:26:47.320
<v Speaker 1>You know, when you go in for a job at

0:26:47.520 --> 0:26:50.560
<v Speaker 1>interviewer application of course. Uh you know. I was always

0:26:50.560 --> 0:26:54.680
<v Speaker 1>told during the application process you want to create a

0:26:54.960 --> 0:26:58.400
<v Speaker 1>positive impression. So somebody might be who who is less

0:26:58.400 --> 0:27:01.359
<v Speaker 1>familiar with computers might be reluctant to go, hey, you

0:27:01.400 --> 0:27:03.040
<v Speaker 1>know what, I really don't know how to use a

0:27:03.080 --> 0:27:05.520
<v Speaker 1>computer very well. I've only done it a handful of times.

0:27:06.000 --> 0:27:08.679
<v Speaker 1>I'm not sure I know what I'm doing. UM. You

0:27:08.720 --> 0:27:14.399
<v Speaker 1>know you I personally would be uh concerned about that. Um,

0:27:14.440 --> 0:27:16.240
<v Speaker 1>you know, a little reticent to go hey, you know

0:27:16.320 --> 0:27:18.239
<v Speaker 1>I don't I don't know what I'm doing and have

0:27:18.640 --> 0:27:22.120
<v Speaker 1>and worry about the person who is helping me judging me,

0:27:22.480 --> 0:27:25.919
<v Speaker 1>you know. Um, So you know that's a that's a

0:27:25.920 --> 0:27:28.199
<v Speaker 1>serious issue. If you're trying to find work and the

0:27:28.240 --> 0:27:31.640
<v Speaker 1>only way you can fill out an application is online. Um,

0:27:31.680 --> 0:27:34.160
<v Speaker 1>you might go to the library or it's it's really

0:27:34.240 --> 0:27:37.040
<v Speaker 1>hard to do on a smartphone. So you know, if

0:27:37.080 --> 0:27:39.120
<v Speaker 1>that's the only way you have access where you can

0:27:39.119 --> 0:27:41.280
<v Speaker 1>do that in the privacy, where you feel like I'm

0:27:41.280 --> 0:27:43.520
<v Speaker 1>going to need extra time to do this, that's a

0:27:43.600 --> 0:27:46.480
<v Speaker 1>serious issue. It's reminded me a lot about the arguments

0:27:46.560 --> 0:27:50.600
<v Speaker 1>I had about why I thought the iPad wouldn't take

0:27:50.600 --> 0:27:53.000
<v Speaker 1>off even though it did. And it's because it's the

0:27:53.000 --> 0:27:55.840
<v Speaker 1>way I use the Internet. That's why. That's probably why

0:27:56.000 --> 0:27:58.639
<v Speaker 1>I had problems, because I was coming from it from

0:27:58.640 --> 0:28:02.000
<v Speaker 1>my own experience. Uh. And the reason is is that

0:28:02.160 --> 0:28:07.480
<v Speaker 1>mobile devices are great at consuming content. They're they're great

0:28:07.520 --> 0:28:11.920
<v Speaker 1>for doing things like watching a video or listening to music. Uh.

0:28:12.040 --> 0:28:16.560
<v Speaker 1>And and then they're they're great for communication, so instant messages, emails,

0:28:16.680 --> 0:28:19.480
<v Speaker 1>text messaging, that kind of stuff. Um, they're great for that.

0:28:19.760 --> 0:28:22.359
<v Speaker 1>They're not so great for anything that's heavier than that.

0:28:22.600 --> 0:28:27.000
<v Speaker 1>Anything where you're you're filling out forms or your uh

0:28:27.200 --> 0:28:30.640
<v Speaker 1>writing something longer than just a short email message, that's

0:28:30.680 --> 0:28:33.840
<v Speaker 1>just not what there for. And if you have a

0:28:33.880 --> 0:28:37.239
<v Speaker 1>population that primarily accesses the Internet through a device that

0:28:37.560 --> 0:28:41.280
<v Speaker 1>is mainly used for consumption, there's no surprise that there's

0:28:41.280 --> 0:28:44.360
<v Speaker 1>going to be a bigger gap here, right, and and

0:28:44.400 --> 0:28:47.640
<v Speaker 1>so and the and the other part of this equation.

0:28:47.680 --> 0:28:49.920
<v Speaker 1>The other thing that makes us so tricky is that

0:28:50.120 --> 0:28:52.440
<v Speaker 1>every year that goes by, we are more and more

0:28:52.520 --> 0:28:56.720
<v Speaker 1>dependent upon the upon technology in general and the Internet

0:28:56.720 --> 0:29:00.240
<v Speaker 1>in particular. It is playing a larger role and how

0:29:00.280 --> 0:29:04.520
<v Speaker 1>we make all sorts of decisions based everything from career decisions,

0:29:04.840 --> 0:29:09.120
<v Speaker 1>educational decisions, uh, just how we interact with our friends,

0:29:09.440 --> 0:29:12.800
<v Speaker 1>how we get to the entertainment that we like. All

0:29:12.840 --> 0:29:15.920
<v Speaker 1>of these things are playing larger roles within the Internet,

0:29:15.960 --> 0:29:19.200
<v Speaker 1>and so as we depend on that more and more

0:29:19.280 --> 0:29:21.960
<v Speaker 1>each year, it's going to become even more important that

0:29:22.040 --> 0:29:25.920
<v Speaker 1>we have the right right way is probably the wrong

0:29:25.920 --> 0:29:31.600
<v Speaker 1>way of saying this. The most open and accessible way

0:29:31.640 --> 0:29:34.920
<v Speaker 1>to get to that that Internet, you know, if you're

0:29:34.920 --> 0:29:37.280
<v Speaker 1>doing it through a mobile device, as great as that

0:29:37.320 --> 0:29:41.160
<v Speaker 1>mobile device is the limitations of the mobile form factor

0:29:41.560 --> 0:29:45.520
<v Speaker 1>maybe enough to push you off to the side, and

0:29:45.720 --> 0:29:49.959
<v Speaker 1>so that could very well create another sort of weird

0:29:50.080 --> 0:29:52.600
<v Speaker 1>class system where we've got the class of people who

0:29:52.640 --> 0:29:57.600
<v Speaker 1>all had access to the internet, um in an unfettered way,

0:29:57.680 --> 0:30:01.800
<v Speaker 1>and who thus have an advantage over those who did not.

0:30:01.920 --> 0:30:03.520
<v Speaker 1>It's not to say that the people who did not

0:30:03.720 --> 0:30:07.880
<v Speaker 1>cannot overcome that disadvantage. There's gonna be plenty of stories

0:30:07.880 --> 0:30:11.560
<v Speaker 1>about people who will overcome disadvantages and will be incredible

0:30:11.560 --> 0:30:15.040
<v Speaker 1>success stories. But it's just not a level playing ground.

0:30:16.400 --> 0:30:19.400
<v Speaker 1>So it's not so much that you can't succeed if

0:30:19.560 --> 0:30:23.200
<v Speaker 1>you only consume the Internet through mobile devices. I don't

0:30:23.200 --> 0:30:25.160
<v Speaker 1>mean to say that. I just mean to say you're

0:30:25.200 --> 0:30:27.480
<v Speaker 1>not on the same You're not starting from the same

0:30:27.480 --> 0:30:33.240
<v Speaker 1>position as someone who has been accessing it through a broadband. Yeah. Well, um,

0:30:33.440 --> 0:30:36.120
<v Speaker 1>we've said it a few times on the podcast. You Know.

0:30:36.240 --> 0:30:41.640
<v Speaker 1>Technology by itself, UM, isn't necessarily the answer. Just just

0:30:42.360 --> 0:30:44.320
<v Speaker 1>buying a whole bunch of computers and giving them to

0:30:44.400 --> 0:30:50.840
<v Speaker 1>people that that alone will not solve this problem. Um.

0:30:50.880 --> 0:30:53.040
<v Speaker 1>You know you they have to be able to the

0:30:53.080 --> 0:30:55.600
<v Speaker 1>people who have the technology need to be able to

0:30:55.600 --> 0:30:58.640
<v Speaker 1>to use it to its fullest potential, and they need

0:30:58.680 --> 0:31:01.400
<v Speaker 1>to they need to understand what they're doing. UM. If

0:31:01.440 --> 0:31:04.440
<v Speaker 1>they don't have UH, if they don't have access to

0:31:04.480 --> 0:31:09.120
<v Speaker 1>the education needed to help them use the technology, UM,

0:31:09.600 --> 0:31:11.840
<v Speaker 1>then it's it's going to be difficult for them to

0:31:11.880 --> 0:31:15.520
<v Speaker 1>take advantage of and UM. That's why I think articles

0:31:15.560 --> 0:31:19.920
<v Speaker 1>like Kings are so useful because they help us identify, um,

0:31:20.080 --> 0:31:21.880
<v Speaker 1>these problems so that we can take a look at

0:31:21.920 --> 0:31:26.960
<v Speaker 1>them and tackle them. I think there's probably, I'm inclined

0:31:27.000 --> 0:31:28.920
<v Speaker 1>to say, there's probably always going to be a digital

0:31:28.920 --> 0:31:34.120
<v Speaker 1>divide of some kind. UM. I think with some education

0:31:34.160 --> 0:31:39.560
<v Speaker 1>on the part of of writers like King and many others, UM,

0:31:39.640 --> 0:31:43.200
<v Speaker 1>who can bring these um, these issues to our attention.

0:31:43.200 --> 0:31:45.160
<v Speaker 1>I actually I found a lot quite a lot on

0:31:45.880 --> 0:31:50.360
<v Speaker 1>George Lucas's Educational Foundation and Utopia there. There are quite

0:31:50.360 --> 0:31:52.200
<v Speaker 1>a few articles about the digital divide on there if

0:31:52.200 --> 0:31:54.960
<v Speaker 1>you're interested in reading more about it. UM. And Pew

0:31:55.000 --> 0:31:59.000
<v Speaker 1>Research Group actually has quite a bit on the digital divide.

0:31:59.480 --> 0:32:04.880
<v Speaker 1>You d's gonna call it d d um. Yeah. But

0:32:05.280 --> 0:32:09.040
<v Speaker 1>the thing is that having people like this bring these

0:32:09.280 --> 0:32:13.160
<v Speaker 1>issues to our attention will help us learn what is

0:32:13.240 --> 0:32:20.000
<v Speaker 1>necessary to overcome the digital divide or the DD. My

0:32:20.120 --> 0:32:22.040
<v Speaker 1>tongue is not stuck in neutral. Did I don't know

0:32:22.040 --> 0:32:24.240
<v Speaker 1>what the deal is with you, but but yeah, I

0:32:24.240 --> 0:32:27.640
<v Speaker 1>mean this is it's necessary to to do this because, um,

0:32:28.240 --> 0:32:30.480
<v Speaker 1>you're right, Jonathan, I mean as much as as important

0:32:30.520 --> 0:32:35.440
<v Speaker 1>as uh, this technology is to our to our everyday

0:32:35.480 --> 0:32:39.320
<v Speaker 1>lives at this point, Um, we can't afford to be

0:32:39.480 --> 0:32:42.520
<v Speaker 1>held back by part of the population not having access

0:32:42.560 --> 0:32:45.520
<v Speaker 1>to the technology and not understanding how to use it.

0:32:45.920 --> 0:32:49.600
<v Speaker 1>And uh, I think as as the world moves forward

0:32:49.920 --> 0:32:54.400
<v Speaker 1>in uh in technological terms, Um, it is to everyone's

0:32:54.400 --> 0:32:58.360
<v Speaker 1>advantage for us to overcome these issues. Yeah. And the

0:32:58.480 --> 0:33:02.240
<v Speaker 1>way of of solving this problem is yet to be

0:33:02.280 --> 0:33:05.800
<v Speaker 1>discovered really because there's so many different factors at play.

0:33:06.240 --> 0:33:08.880
<v Speaker 1>So I want to make that clear. Is that we're

0:33:08.920 --> 0:33:11.640
<v Speaker 1>not coming out and saying that, you know, regulation is

0:33:11.920 --> 0:33:16.200
<v Speaker 1>the only answer. Um, there's there's all these different factors.

0:33:16.240 --> 0:33:19.080
<v Speaker 1>I mean, there are cultural factors here that it doesn't

0:33:19.080 --> 0:33:21.520
<v Speaker 1>matter if you regulate in this industry or not. The

0:33:21.960 --> 0:33:24.200
<v Speaker 1>cultural factors are going to play a large role. So

0:33:24.960 --> 0:33:27.520
<v Speaker 1>uh yeah, I mean it's not an easy problem to

0:33:27.560 --> 0:33:30.520
<v Speaker 1>fix and there's no one solution to fix it. It's

0:33:30.520 --> 0:33:33.200
<v Speaker 1>just but being aware that there is an issue is

0:33:33.280 --> 0:33:36.680
<v Speaker 1>at least a good first step for a company that

0:33:36.680 --> 0:33:42.200
<v Speaker 1>that only allows online applications. Understanding that there is a

0:33:42.200 --> 0:33:47.840
<v Speaker 1>segment of the population that only uses uh smartphones or

0:33:47.880 --> 0:33:52.840
<v Speaker 1>are primarily let's say that primarily uses smartphones to use

0:33:52.880 --> 0:33:55.880
<v Speaker 1>the Internet, they might say, okay, well, let's make our

0:33:56.440 --> 0:34:01.080
<v Speaker 1>the website with our application on it more smartphone friendly. UM,

0:34:01.160 --> 0:34:04.000
<v Speaker 1>let's help it detect what what type of technology is

0:34:04.240 --> 0:34:08.319
<v Speaker 1>able to is accessing this form and make it and

0:34:08.400 --> 0:34:13.160
<v Speaker 1>optimize it for that UM for that format. So so

0:34:13.200 --> 0:34:16.000
<v Speaker 1>if you you know, it says, okay, this person is

0:34:16.080 --> 0:34:19.680
<v Speaker 1>using a smartphone, use the smartphone version of the application

0:34:19.800 --> 0:34:22.239
<v Speaker 1>and it will become more simple for them to use

0:34:22.280 --> 0:34:25.719
<v Speaker 1>and more understandable for the person using it, right while

0:34:25.760 --> 0:34:31.040
<v Speaker 1>still being a valid you know, a valid the jobless thing. Otherwise,

0:34:31.120 --> 0:34:34.680
<v Speaker 1>you know, you just kind of created another problem. But

0:34:34.680 --> 0:34:36.799
<v Speaker 1>but that would that that's one way of overcoming it

0:34:36.920 --> 0:34:40.839
<v Speaker 1>that that someone else can take UM that requires absolutely

0:34:40.920 --> 0:34:46.120
<v Speaker 1>no legislation or regulation on the part of a country's government.

0:34:46.440 --> 0:34:49.800
<v Speaker 1>Now that being said, if you feel you the listener,

0:34:49.840 --> 0:34:54.000
<v Speaker 1>feel that your particular government representatives aren't doing enough in

0:34:54.080 --> 0:34:56.920
<v Speaker 1>one way or another, whether you feel that regulation is

0:34:56.960 --> 0:34:59.440
<v Speaker 1>not the right answer and you want to make that clear,

0:34:59.800 --> 0:35:01.880
<v Speaker 1>or that you think that regulation is something that's important

0:35:01.920 --> 0:35:04.400
<v Speaker 1>and that you would like to see net neutrality rules

0:35:04.440 --> 0:35:08.840
<v Speaker 1>applied across the mobile spectrum as it has been the broadband. UM,

0:35:09.000 --> 0:35:13.160
<v Speaker 1>then definitely get active, you know, write your representatives right

0:35:13.920 --> 0:35:17.640
<v Speaker 1>your who whomever represents you in government. You should contact

0:35:17.680 --> 0:35:20.320
<v Speaker 1>and let your thoughts be known and in a polite

0:35:20.480 --> 0:35:24.680
<v Speaker 1>and in concise manner, and that that's that can go

0:35:24.760 --> 0:35:27.759
<v Speaker 1>a very long way too. I mean activism, Like on

0:35:27.840 --> 0:35:31.239
<v Speaker 1>that level, it sounds like it's you know, like it

0:35:31.320 --> 0:35:33.680
<v Speaker 1>sounds like, well, what good is a letter going to do?

0:35:33.719 --> 0:35:36.760
<v Speaker 1>But if representatives know that this is an actual issue

0:35:36.760 --> 0:35:39.400
<v Speaker 1>with people and that they feel that this could become

0:35:40.400 --> 0:35:43.840
<v Speaker 1>a very important issue within a constituency, then they're there

0:35:44.320 --> 0:35:47.680
<v Speaker 1>prone to act on that or else they get voted out.

0:35:49.040 --> 0:35:51.120
<v Speaker 1>So anyway, I think that wraps up this discussion. It

0:35:51.120 --> 0:35:56.360
<v Speaker 1>was a good one. Uh. Interesting and difficult topic really Uh.

0:35:56.480 --> 0:35:58.799
<v Speaker 1>I hope you guys enjoyed it. If you have any

0:35:58.880 --> 0:36:03.680
<v Speaker 1>suggestions for us to tackle, UM, well let sminty no

0:36:04.160 --> 0:36:07.319
<v Speaker 1>and then they will tweet us and then we can

0:36:07.440 --> 0:36:09.600
<v Speaker 1>know No. You can get in touch with us on

0:36:09.640 --> 0:36:13.000
<v Speaker 1>Facebook for Twitter are handled. There is tech stuff hs

0:36:13.160 --> 0:36:15.040
<v Speaker 1>W and Chris and I will talk to you again

0:36:15.800 --> 0:36:20.400
<v Speaker 1>really soon. This podcast is brought to you by audible

0:36:20.480 --> 0:36:23.960
<v Speaker 1>dot Com, the Internet's leading provider of audiobooks, with more

0:36:23.960 --> 0:36:27.680
<v Speaker 1>than one thousand downloadable titles across all types of literature

0:36:28.040 --> 0:36:31.279
<v Speaker 1>and featuring audio versions of many New York Times bestsellers.

0:36:31.760 --> 0:36:34.640
<v Speaker 1>To try Audible free today and get a pre audiobook

0:36:34.680 --> 0:36:38.120
<v Speaker 1>of your choice, Get an audible podcast dot com slash

0:36:38.320 --> 0:36:45.080
<v Speaker 1>text Stuff brought to you by the reinvented two thousand

0:36:45.080 --> 0:36:47.279
<v Speaker 1>twelve camera. It's ready, are you