WEBVTT - Outside Interactive CEO on Mission to Encourage Outdoor Activity and Community

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<v Speaker 1>Bloomberg Audio Studios, Podcasts, radio news. This is Bloomberg Business

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<v Speaker 1>Week inside from the reporters and editors who bring you

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<v Speaker 1>America's most trusted business magazine, plus global business, finance and

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<v Speaker 1>tech news as it happens. Bloomberg Business Week with Carol

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<v Speaker 1>Messer and Tim Stenebeck on Bloomberg Radio.

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<v Speaker 2>It is Bloomberg BusinessWeek. That's Carol Masser on Tim Stenebeck.

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<v Speaker 2>Little quiz, Carol, what's you? Outside magazine, the legendary Warren

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<v Speaker 2>Miller film Tour, the mat, my fitness suite of apps. Yes,

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<v Speaker 2>that includes about my Ride, my run, et cetera.

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<v Speaker 3>This is something you know a lot about.

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<v Speaker 2>The event registration platform athlete reg and the mountain biking

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<v Speaker 2>site pink Bike all have in common.

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<v Speaker 4>I don't know.

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<v Speaker 2>All right, Well, this is why I have you. Yeah,

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<v Speaker 2>here's the answer. They're just a handful of the more

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<v Speaker 2>than two dozen brands under the umbrella of the Outdoor

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<v Speaker 2>Media company. Outside interacts with a lot of stuff. Yeah,

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<v Speaker 2>there's twenty five brands there, some of them that are

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<v Speaker 2>like legacy companies, right, some digital only companies. Really runs

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<v Speaker 2>the gamut. Robin Thurston is the founder and CEO. He's

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<v Speaker 2>been trying to build the antidote to legacy and social media.

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<v Speaker 2>He joins us from Boulder, Colorado, which I think makes

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<v Speaker 2>a lot of sense in the space that he's in.

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<v Speaker 2>Totally second day in a row, we've had someone from

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<v Speaker 2>Boulder on the program too. By the way, I am

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<v Speaker 2>keeping track, Robin, welcome. Before we get to what you're

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<v Speaker 2>doing over at Outside Interactive, let's get more of your story.

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<v Speaker 2>Because you created matt my Fitness and sold it to

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<v Speaker 2>under Armour a bit more than a decade ago for

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<v Speaker 2>one hundred and fifty million dollars. Then earlier this year

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<v Speaker 2>you bought it back from under Armour. A lot happened

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<v Speaker 2>in between. Give us the story there.

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<v Speaker 5>Yeah, I've been certainly in this space for a very

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<v Speaker 5>long time. I actually grew up as a bike racer,

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<v Speaker 5>so even in the early eighties, I've been in and

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<v Speaker 5>around the outdoor space. But what happened with Matt May is,

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<v Speaker 5>you know, we had a really good run and stewardship

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<v Speaker 5>from under Armor for a decade and a couple of

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<v Speaker 5>years ago they sold another company we bought while I

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<v Speaker 5>was there, called my Fitness Pal, and I just kind

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<v Speaker 5>of kept knocking at the door and saying, like, you know,

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<v Speaker 5>depending on what you do with it, you know, I'd

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<v Speaker 5>love to have an opportunity to buy it back, And

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<v Speaker 5>that opportunity came up at the beginning of this year,

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<v Speaker 5>and we pursued that, you know, sort of with them

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<v Speaker 5>and found a good path to getting it back and

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<v Speaker 5>you know, not only rebranding it to the original matt

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<v Speaker 5>My brands, but you know, having it underneath the Outside

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<v Speaker 5>portfolio and starting to really deeply integrateed. So really exciting

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<v Speaker 5>for me to have it back. And my co founder,

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<v Speaker 5>Kevin Callahan was already working at Outside, so he's now

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<v Speaker 5>helping me run matt My again. So he was one

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<v Speaker 5>of the original co founders of matt My. And so

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<v Speaker 5>it's kind of like the whole families back together.

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<v Speaker 2>Is there like an anchor brand in the umbrella?

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<v Speaker 4>Here?

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<v Speaker 2>Is it matt My? This was a relatively new addition

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<v Speaker 2>to the portfolio, But is this like the anchor now?

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<v Speaker 5>You know, if I think about our biggest products, most

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<v Speaker 5>recognized products outside magazine, outside television, clearly or anchors. I

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<v Speaker 5>mean we actually, you know, when we bought them, we

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<v Speaker 5>renamed the company Outside Interactive because it's the best brand

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<v Speaker 5>in the category. Pink Bike is an absolute enormous site

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<v Speaker 5>globally in the mountain bike community.

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<v Speaker 2>It's been around forever. I mean since I since like

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<v Speaker 2>basically when I started mountain biking.

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<v Speaker 5>Yeah, I mean twenty five years. We bought it in

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<v Speaker 5>twenty twenty one, you know, so pink Bike and outside.

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<v Speaker 5>But on the mapping side, no question, matt May is

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<v Speaker 5>our biggest asset. Now we own trail forks and Gaya

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<v Speaker 5>GPS as well, and now we're the number two player

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<v Speaker 5>in the mapping space with you know, nearly a hundred

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<v Speaker 5>million users in mapping and over one hundred million users

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<v Speaker 5>total for the outside platform.

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<v Speaker 2>So I don't like to use the term synergies because

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<v Speaker 2>I think it's kind of like a throwaway word. But

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<v Speaker 2>when you're talking about, you know, a portfolio like this,

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<v Speaker 2>there are certain synergies I couldn't help. But notice I did.

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<v Speaker 2>I read it starred for a cyclic cross race a

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<v Speaker 2>few months ago. Carol Bike. Redge is the company that

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<v Speaker 2>for you know, for ab more than a decade I've

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<v Speaker 2>been using you guys now own it, Robin. I've realized

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<v Speaker 2>I I got this week an outside magazine in the mail.

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<v Speaker 2>Did I get that? Did I get that because I

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<v Speaker 2>registered for my cross race on bike Redge.

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<v Speaker 5>It's possible or it could have been part of you know,

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<v Speaker 5>if you are a member or have you know, historically

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<v Speaker 5>signed into Pink Bike or Trail Forks or one of

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<v Speaker 5>the other platforms, it's possible it was from one of those,

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<v Speaker 5>you know, without looking at your user account, which I

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<v Speaker 5>don't do, you know, unless we're friends on the platform.

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<v Speaker 5>You know, I wouldn't know unless we had client service

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<v Speaker 5>look into it. But you know, the ideas, yes, those

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<v Speaker 5>synergies exist so that we can cross pollinate and and

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<v Speaker 5>really you know, single sign on now the entire platform,

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<v Speaker 5>you use one log in. We have one membership layer

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<v Speaker 5>called Outside Plus that is you know, over three hundred

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<v Speaker 5>dollars of value that we sell at ninety bucks a year.

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<v Speaker 5>You know, that really gives you premium access to all

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<v Speaker 5>of the pieces. And so the goal really was that

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<v Speaker 5>was creating more of a first party data platform that

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<v Speaker 5>really you know knows you know, when you switch say

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<v Speaker 5>let's say you're a skier and you're skiing in the winter,

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<v Speaker 5>you know, you're using Ski Magazine, you're using Gaya for

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<v Speaker 5>the trail maps and things like that, and then all

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<v Speaker 5>of a sudden, you switch to mountain biking in the summer.

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<v Speaker 5>Now we have a good idea about that in the ecosystem,

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<v Speaker 5>and that allows us to serve, you know, the best

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<v Speaker 5>content and services to you kind of in real time

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<v Speaker 5>and make suggestions so that you ultimately spend more time outdoors.

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<v Speaker 3>So go to your website. Twenty five brands, eighty million

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<v Speaker 3>and counting monthly reach, twenty eight million plus social followers,

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<v Speaker 3>two hundred plus employees. So, Robin, how do you think

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<v Speaker 3>about your FO one hundred?

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<v Speaker 4>Oh sorry outdated?

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<v Speaker 3>Oh okay, forgive me. You got to talk to your website people.

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<v Speaker 3>But I understand like things are moving fast. So how

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<v Speaker 3>do you see you guys? Are you a content company?

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<v Speaker 3>Is it about data like getting a very niche population

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<v Speaker 3>and a data set around them that's certainly going to

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<v Speaker 3>be of interest to other people who will pay for that.

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<v Speaker 3>Is it about marketing? Is it about advertising?

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<v Speaker 6>Like?

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<v Speaker 3>What is it?

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<v Speaker 4>Well?

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<v Speaker 5>I think the way we describe Carol is that essentially,

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<v Speaker 5>first we want to inspire you through content. So the

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<v Speaker 5>content piece is really important, and that could be that

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<v Speaker 5>could be video content. We have a twenty four to

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<v Speaker 5>seven you know, TV channel on both fast and linear.

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<v Speaker 5>Still that could be through you know, any one of

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<v Speaker 5>the brands from a content perspective in writing or audio

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<v Speaker 5>like the Outside podcast. So once you get inspired, then

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<v Speaker 5>we want to basically shift you into activation. So you know,

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<v Speaker 5>you gave a good example of bike rage. We want

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<v Speaker 5>to suggest events that you could go do and then

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<v Speaker 5>get you registered for those events, or we want to

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<v Speaker 5>suggest trails that you could go do and have you

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<v Speaker 5>go do those and then ultimately celebrate that. And celebration

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<v Speaker 5>could come in the form of you know, recording and

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<v Speaker 5>seeing what you did at the finish, it could be

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<v Speaker 5>sharing it with friends and having those people celebrate that.

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<v Speaker 5>And what we ultimately think about that journey is that

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<v Speaker 5>if we can successfully navigate you through that, that you

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<v Speaker 5>kind of keep going back for more. So the metric

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<v Speaker 5>that I use often our goal to be clear like,

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<v Speaker 5>is we want you to spend more time outdoors. Never

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<v Speaker 5>in human history have people spend as much time indoors.

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<v Speaker 5>And we know screens are bad for people. We know

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<v Speaker 5>that there is a mental health crisis, and you know,

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<v Speaker 5>my view is that the outdoor solves that. And so

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<v Speaker 5>our goal through that journey is to get you to

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<v Speaker 5>do those things and ultimately activate and spend more time outdoors.

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<v Speaker 2>Look, I think everybody agrees that we all need to

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<v Speaker 2>be spending more time outdoors. I think about what you're saying,

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<v Speaker 2>Robin and I and Strava just keeps coming to mind.

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<v Speaker 2>One of you guys and a buy Stravay.

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<v Speaker 5>Look, we're partners with them. You know there certainly there's

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<v Speaker 5>interactivity between you know, our platform and their platform.

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<v Speaker 4>You know, what I would say is you know who knows?

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<v Speaker 4>I mean it.

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<v Speaker 5>I think there's still going to be a lot of

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<v Speaker 5>consolidation in the industry. I mean, we're still inquisitive. I

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<v Speaker 5>know others are in the space, and you know, my

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<v Speaker 5>view is that they have a good product. It's pretty

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<v Speaker 5>it's pretty narrow in my mind to outdoor categories. Like

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<v Speaker 5>you know, if you think about something like matt my

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<v Speaker 5>Fitness that records over four hundred and fifty different I

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<v Speaker 5>haveivity activity types. Strawa I think has forty activity types

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<v Speaker 5>they record in and and you know, it's frankly, i'd

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<v Speaker 5>say very concentrated in cycling and running. You know, So

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<v Speaker 5>I I you know, who knows what will happen in

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<v Speaker 5>the future. Our view is that your data, so you

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<v Speaker 5>as an individual user. You own your data and you

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<v Speaker 5>should be able to do whateverever you want with it.

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<v Speaker 5>You know, there are certainly some people in the industry

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<v Speaker 5>that you are trying to create more closed environments.

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<v Speaker 4>And I would say we're very pushing for an open.

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<v Speaker 3>Environment, all right, So not know was that on straw.

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<v Speaker 4>Tricky question? Maybe I'll leave it with them, fair.

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<v Speaker 6>Enough, fair enough.

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<v Speaker 2>I want to get right back to Robin Thurston, the

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<v Speaker 2>founder and CEO of Outside Interactive. He's also the guy

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<v Speaker 2>who created and then sold to under Armour the matt

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<v Speaker 2>My suite of apps. He joins us once again from Boulder, Colorado. Robin,

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<v Speaker 2>and we got a good bit of time left with you.

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<v Speaker 2>There's a lot we want to cover, including the revenue

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<v Speaker 2>model at the new Ish business. Newish, I say, you've

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<v Speaker 2>been there for a few years at this point now,

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<v Speaker 2>but also go back in time a little bit and

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<v Speaker 2>talk a little bit more about under Armour and about

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<v Speaker 2>matt My, just because you did end up joining after

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<v Speaker 2>you sold the company a little over a decade ago

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<v Speaker 2>to under Armour. You were there for a couple of years,

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<v Speaker 2>then you left and went off and did your own

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<v Speaker 2>thing for a few years. What was it like watching

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<v Speaker 2>them work have the produc as an outsider and then

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<v Speaker 2>being an insider once again.

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<v Speaker 5>You know, I would say after I left, and I

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<v Speaker 5>was there about three years after they acquired US and

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<v Speaker 5>we acquired you know a number of other companies to

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<v Speaker 5>put into what was called Connected Fitness. When I left,

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<v Speaker 5>I think, you know, I had this sort of bigger

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<v Speaker 5>vision for you know, more and more content around the subscription,

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<v Speaker 5>and obviously at the time the business had some had

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<v Speaker 5>some challenges, and so you know, I decided it was,

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<v Speaker 5>you know, better to move on, I would say.

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<v Speaker 4>For the first couple of years after.

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<v Speaker 5>I left, I you know, I want to say I

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<v Speaker 5>disconnected a little bit, like I tried not to maybe

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<v Speaker 5>overthink the fact I'd made a decision. I knew I

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<v Speaker 5>had sold the business, and you know, it was no

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<v Speaker 5>longer in my hands, I would say. As they started

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<v Speaker 5>to you know, sell off assets, I started looking at

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<v Speaker 5>a lot more obviously, continue engaging with the checking the product,

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<v Speaker 5>you know, sort of reliability of the product, you know,

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<v Speaker 5>And that's one of the reasons I was so excited

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<v Speaker 5>to get it back, because you know, they had stewarded

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<v Speaker 5>it well. It was you know four point nine stars

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<v Speaker 5>in the app Store for Matt My Run and Matt

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<v Speaker 5>My Rod and Matt My Walk, and so you know,

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<v Speaker 5>I knew it was still in decent shape and growing

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<v Speaker 5>from a user based perspective. I mean, when I sold

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<v Speaker 5>it to under Armour in twenty thirteen, it was twenty

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<v Speaker 5>million users, and when we just bought it back it

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<v Speaker 5>was eighty five million users. So you know, they definitely

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<v Speaker 5>had grown it. It's still growing organically very nicely. This

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<v Speaker 5>is part of the benefit of being you know, Matt

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<v Speaker 5>My Run and Matt My Ride we're in the first

0:11:31.720 --> 0:11:33.680
<v Speaker 5>hundred apps and the app Store in July of two

0:11:33.679 --> 0:11:37.160
<v Speaker 5>thousand and eight, and so you know, it's still benefiting

0:11:37.200 --> 0:11:37.480
<v Speaker 5>from that.

0:11:37.600 --> 0:11:39.640
<v Speaker 4>It's still out the way the algorithms work.

0:11:39.679 --> 0:11:42.959
<v Speaker 5>It still has a lot of organic traffic globally and

0:11:43.040 --> 0:11:45.000
<v Speaker 5>a lot of usage in the app every month. And

0:11:45.040 --> 0:11:48.600
<v Speaker 5>so you know, I think, I'm I'm real like, we're gonna,

0:11:48.720 --> 0:11:52.760
<v Speaker 5>We're gonna. We're relaunching right now challenges, branded challenges, so

0:11:52.800 --> 0:11:55.360
<v Speaker 5>we'll have a lot of brands on the platform, you know,

0:11:55.440 --> 0:11:59.199
<v Speaker 5>doing branded challenges this year in twenty twenty five, and

0:11:59.320 --> 0:12:03.400
<v Speaker 5>we have advertise that's being turned back on for free users.

0:12:04.600 --> 0:12:06.760
<v Speaker 5>You know, and start to monetize it again and really

0:12:06.760 --> 0:12:08.520
<v Speaker 5>get it back to the point of it being a

0:12:08.640 --> 0:12:12.920
<v Speaker 5>very robust you know, uh, not only monetization platform, but

0:12:12.960 --> 0:12:16.960
<v Speaker 5>certainly developing new features. As you all know in the

0:12:16.960 --> 0:12:20.040
<v Speaker 5>finance world, if you're able to generate revenue, it's easier

0:12:20.080 --> 0:12:21.600
<v Speaker 5>to build new features for users.

0:12:21.840 --> 0:12:25.960
<v Speaker 2>Yeah, of course, yeah, that is true. Hey, why do

0:12:26.000 --> 0:12:27.680
<v Speaker 2>you think you know it was there was a really

0:12:27.679 --> 0:12:31.400
<v Speaker 2>interesting moment with apparel companies and digital. You know, Nike

0:12:31.480 --> 0:12:34.120
<v Speaker 2>had its fuel band you mentioned under Armour and connected Fitness.

0:12:34.559 --> 0:12:36.719
<v Speaker 2>Why do you think the peril companies weren't able to

0:12:36.720 --> 0:12:37.319
<v Speaker 2>make it work?

0:12:41.320 --> 0:12:44.400
<v Speaker 5>You know, I look, I think Nike is still doing

0:12:44.840 --> 0:12:47.679
<v Speaker 5>a good job with you know, I mean, obviously it's

0:12:47.720 --> 0:12:50.280
<v Speaker 5>it's a it's less of a focus than maybe it was.

0:12:51.200 --> 0:12:52.800
<v Speaker 5>But you know, obviously as they have to go and

0:12:52.840 --> 0:12:56.080
<v Speaker 5>improve and go back out into distribution. I think Adidas

0:12:56.520 --> 0:12:58.960
<v Speaker 5>and run Tastic in some of their digital products is

0:12:59.640 --> 0:13:04.440
<v Speaker 5>you know, could compliment a six owns run Keeper, which

0:13:04.480 --> 0:13:06.880
<v Speaker 5>was also one of the first early apps in the

0:13:06.920 --> 0:13:11.560
<v Speaker 5>store when we were there. You know, I think a

0:13:11.559 --> 0:13:14.120
<v Speaker 5>little bit of it is just like you know, mixing.

0:13:15.360 --> 0:13:18.200
<v Speaker 5>You know, I call pure digital companies with you know,

0:13:18.760 --> 0:13:23.600
<v Speaker 5>really shirts and shoes companies and kind of like what

0:13:23.679 --> 0:13:26.040
<v Speaker 5>that means. I mean, I think the most interesting thing

0:13:26.080 --> 0:13:29.640
<v Speaker 5>about digital products is like it's not a it's not

0:13:29.720 --> 0:13:31.760
<v Speaker 5>a one and done, you know, like when you think

0:13:31.760 --> 0:13:32.719
<v Speaker 5>about an app, like you.

0:13:32.800 --> 0:13:34.120
<v Speaker 4>Have to keep investing.

0:13:35.080 --> 0:13:37.880
<v Speaker 5>And you know, I think as maybe some of the

0:13:37.920 --> 0:13:41.480
<v Speaker 5>founders left these companies and there were changes, you know,

0:13:41.760 --> 0:13:44.320
<v Speaker 5>maybe they didn't have the same vision for what it

0:13:44.400 --> 0:13:47.160
<v Speaker 5>could do for whether it be their e commerce businesses

0:13:47.320 --> 0:13:51.120
<v Speaker 5>or you know, how it touches the customer. You know,

0:13:51.160 --> 0:13:53.720
<v Speaker 5>so I think it lost a little focus, and certainly

0:13:53.720 --> 0:13:56.679
<v Speaker 5>as those companies had their own challenges. I mean, even

0:13:56.720 --> 0:13:59.880
<v Speaker 5>look at Lulu, Lemon, Sould, Mirror or sorry shut down

0:14:00.480 --> 0:14:03.880
<v Speaker 5>right right, five hundred million dollar investment, right, it was

0:14:03.920 --> 0:14:08.160
<v Speaker 5>a big number, right, So you know, I think a

0:14:08.160 --> 0:14:10.920
<v Speaker 5>little bit of it's that it's that mixing of you know,

0:14:11.040 --> 0:14:14.240
<v Speaker 5>what I call pure digital and sort of app ecosystems

0:14:14.280 --> 0:14:16.440
<v Speaker 5>with you know, basically apparel and footwear.

0:14:16.960 --> 0:14:20.160
<v Speaker 3>Silly question for you, Robin, but we're Bloomberg and we

0:14:20.200 --> 0:14:22.600
<v Speaker 3>are always curious, how do you make money? Are you profitable?

0:14:22.680 --> 0:14:24.760
<v Speaker 3>Tell us about kind of the metrics of the business

0:14:24.760 --> 0:14:28.000
<v Speaker 3>to understand, you know, or help us better understand the

0:14:28.080 --> 0:14:32.280
<v Speaker 3>viability going forward. And is it all a lot largely

0:14:32.320 --> 0:14:34.360
<v Speaker 3>based on advertising in marketing.

0:14:36.280 --> 0:14:39.680
<v Speaker 5>Yeah, I think what's interesting about this business specifically, and

0:14:39.720 --> 0:14:41.400
<v Speaker 5>I would say this was sort of a goal from

0:14:41.400 --> 0:14:46.640
<v Speaker 5>the onset, was that when we acquired these businesses, they

0:14:46.920 --> 0:14:49.920
<v Speaker 5>like even the mapping tools like Gaya and trail Forks,

0:14:49.920 --> 0:14:54.240
<v Speaker 5>were relatively you know, they had very small subscriber bases

0:14:55.000 --> 0:14:57.440
<v Speaker 5>and we're not that focused on monetization. They were more

0:14:57.480 --> 0:15:01.040
<v Speaker 5>focused on user growth, user growth, and like with the

0:15:01.120 --> 0:15:03.840
<v Speaker 5>media businesses, they were one hundred percent advertising. Like, they

0:15:03.840 --> 0:15:07.480
<v Speaker 5>didn't have first party log in, they didn't have any personalization,

0:15:07.560 --> 0:15:09.720
<v Speaker 5>they didn't have a membership.

0:15:09.600 --> 0:15:10.800
<v Speaker 4>Tied to the digital piece.

0:15:10.840 --> 0:15:14.600
<v Speaker 5>So when we bought these businesses a little you know five,

0:15:14.880 --> 0:15:16.680
<v Speaker 5>you know, four or five years ago, you know, we

0:15:16.720 --> 0:15:21.120
<v Speaker 5>did twenty twenty three acquisitions during COVID, you know, they

0:15:21.120 --> 0:15:24.840
<v Speaker 5>were mostly advertising. And today we're now at this point,

0:15:25.760 --> 0:15:30.480
<v Speaker 5>we are fifty percent you know, arr subscription or sort

0:15:30.480 --> 0:15:34.240
<v Speaker 5>of SaaS businesses with things like bike Ridge and you

0:15:34.240 --> 0:15:36.960
<v Speaker 5>know now and only fifty percent of the business is advertising.

0:15:37.000 --> 0:15:37.960
<v Speaker 4>So we continue to.

0:15:37.920 --> 0:15:40.840
<v Speaker 3>Dive the mean annual recurring revenue, right, so I make

0:15:40.880 --> 0:15:41.600
<v Speaker 3>sure Okay.

0:15:41.520 --> 0:15:44.960
<v Speaker 5>Annual recurring revenue. My apologies to the audience, it's okay.

0:15:46.280 --> 0:15:46.480
<v Speaker 2>You know.

0:15:46.560 --> 0:15:49.680
<v Speaker 5>So these are subscription based businesses and we're really relying

0:15:49.680 --> 0:15:50.760
<v Speaker 5>on that for the growth of.

0:15:50.680 --> 0:15:52.800
<v Speaker 4>The business, and so we need the support.

0:15:52.560 --> 0:15:56.560
<v Speaker 5>Of the community and the users to buy those memberships

0:15:56.560 --> 0:15:58.320
<v Speaker 5>because that is how we're going to develop more and

0:15:58.360 --> 0:16:01.640
<v Speaker 5>more features for them. We're relying les and less on advertising,

0:16:01.680 --> 0:16:03.880
<v Speaker 5>although it's an important, very important part of our business,

0:16:03.920 --> 0:16:06.800
<v Speaker 5>and we have incredibly important partners, like I just got

0:16:06.840 --> 0:16:09.800
<v Speaker 5>back from the Defender, the land Rover Defender Awards out

0:16:09.840 --> 0:16:13.320
<v Speaker 5>in California. Land Rover is an incredible partner for us.

0:16:13.800 --> 0:16:18.080
<v Speaker 5>Same with Toyota. We have a number of autos CpG companies.

0:16:18.080 --> 0:16:19.840
<v Speaker 5>But that's the other thing that's happened with us is

0:16:19.880 --> 0:16:24.880
<v Speaker 5>the advertising changed from largely endemic categories. So people like

0:16:25.080 --> 0:16:28.520
<v Speaker 5>north Face and Patagonia and others, and those are still

0:16:28.560 --> 0:16:31.840
<v Speaker 5>partners of our Now fifty percent of the advertising business

0:16:32.000 --> 0:16:35.320
<v Speaker 5>is non endemic. It's it's big autos and other partners

0:16:35.360 --> 0:16:36.280
<v Speaker 5>because we have scale.

0:16:36.480 --> 0:16:40.040
<v Speaker 3>Okay, so are you profitable, are you growing the top?

0:16:40.440 --> 0:16:41.960
<v Speaker 3>What can you share with us about the business man?

0:16:42.360 --> 0:16:44.200
<v Speaker 4>I'll share top I'll share top level with you.

0:16:44.280 --> 0:16:47.320
<v Speaker 5>We're over one hundred million in revenue, and you know,

0:16:47.400 --> 0:16:50.680
<v Speaker 5>we we continue to believe that, you know, we we

0:16:50.720 --> 0:16:53.880
<v Speaker 5>can eventually take the company public and that you know,

0:16:53.920 --> 0:16:57.520
<v Speaker 5>we can do that both organically and from an organic

0:16:57.560 --> 0:16:59.160
<v Speaker 5>growth as well as inorganic growth.

0:16:59.280 --> 0:17:01.600
<v Speaker 3>So what like, so what kind of business is this

0:17:01.680 --> 0:17:05.320
<v Speaker 3>one hundred million in revenue today? Is this multi billions

0:17:05.359 --> 0:17:06.000
<v Speaker 3>of dollars?

0:17:06.040 --> 0:17:06.159
<v Speaker 6>Like?

0:17:06.520 --> 0:17:08.200
<v Speaker 3>How do you think about the trajectory here?

0:17:10.400 --> 0:17:13.280
<v Speaker 5>Well, I think you know, the one thing that you said,

0:17:13.280 --> 0:17:16.119
<v Speaker 5>Carol is like the some people do perceive this as

0:17:16.200 --> 0:17:20.400
<v Speaker 5>niche I perceive outside very much as general wellness and

0:17:20.440 --> 0:17:25.200
<v Speaker 5>that everybody needs something in our ecosystem from a wellness perspective.

0:17:25.200 --> 0:17:29.000
<v Speaker 5>And so you know, the addressable market for that, in

0:17:29.040 --> 0:17:32.320
<v Speaker 5>my mind is billions of people. You know, today we

0:17:32.400 --> 0:17:35.800
<v Speaker 5>touch about three hundred million unique people annually through all

0:17:35.840 --> 0:17:37.520
<v Speaker 5>the distribution channels.

0:17:37.080 --> 0:17:39.679
<v Speaker 4>And all the services. You know.

0:17:39.760 --> 0:17:41.840
<v Speaker 5>My view is that, you know, in the future, we

0:17:41.840 --> 0:17:45.280
<v Speaker 5>should be able to convert something on the magnitude of

0:17:45.400 --> 0:17:49.240
<v Speaker 5>you know, one to five percent of those people annually

0:17:49.800 --> 0:17:52.960
<v Speaker 5>into membership. And so you know, you talk about a

0:17:53.000 --> 0:17:56.040
<v Speaker 5>ten plus million member business. I mean that's a that's

0:17:56.040 --> 0:17:58.200
<v Speaker 5>a big, multi billion dollar company.

0:17:58.280 --> 0:17:59.000
<v Speaker 3>Is it sticky for you?

0:17:59.119 --> 0:18:04.560
<v Speaker 7>Tim steneviek Oh bike Ridge, Oh, bike Ridge is like yeah,

0:18:05.320 --> 0:18:08.119
<v Speaker 7>if you're gonna race in a bike race, like a

0:18:08.160 --> 0:18:09.919
<v Speaker 7>cycle cross race in the Northeast, and I assume it's

0:18:09.960 --> 0:18:12.960
<v Speaker 7>like this all all over for USA cycling events, bike

0:18:13.040 --> 0:18:13.399
<v Speaker 7>Ridge is.

0:18:13.359 --> 0:18:15.920
<v Speaker 2>The only place to do it, okay. And it is

0:18:15.960 --> 0:18:18.359
<v Speaker 2>a great product. It's easy to use, and it saves

0:18:18.359 --> 0:18:20.119
<v Speaker 2>my information, and it's fair and it shows me the

0:18:20.200 --> 0:18:20.920
<v Speaker 2>races that are close.

0:18:21.560 --> 0:18:21.760
<v Speaker 6>Yeah.

0:18:21.800 --> 0:18:24.960
<v Speaker 2>I just need it to include childcare, which it doesn't

0:18:25.000 --> 0:18:26.760
<v Speaker 2>do yet, so I would appreciate that.

0:18:26.840 --> 0:18:28.639
<v Speaker 3>Right, there's a new revenue stream, right.

0:18:28.880 --> 0:18:31.320
<v Speaker 2>Yeah, if you can make the little kids cross race,

0:18:31.600 --> 0:18:34.159
<v Speaker 2>you know needs you know, yeah, you know what I'm

0:18:34.200 --> 0:18:41.080
<v Speaker 2>talking about. So I'm wondering about other areas of business

0:18:41.080 --> 0:18:44.119
<v Speaker 2>that you want to get into if like these twenty

0:18:44.160 --> 0:18:47.320
<v Speaker 2>five brands, you said you're still inquisitive, But is there

0:18:47.320 --> 0:18:49.399
<v Speaker 2>an area that you're not playing in right now that

0:18:49.440 --> 0:18:50.000
<v Speaker 2>you want to plan?

0:18:53.440 --> 0:18:54.600
<v Speaker 4>You know, I think the areas.

0:18:54.640 --> 0:18:56.880
<v Speaker 5>I mean, you know, one one area on our AD

0:18:56.880 --> 0:18:59.720
<v Speaker 5>business that's our second largest AD business is travel, so

0:18:59.760 --> 0:19:01.960
<v Speaker 5>we work with a lot of travel companies.

0:19:01.960 --> 0:19:03.920
<v Speaker 4>I mean, one of the things people come to.

0:19:03.880 --> 0:19:07.199
<v Speaker 5>Outside for is like what to go do right, like

0:19:07.280 --> 0:19:09.520
<v Speaker 5>whether that's an event or that's a place to go.

0:19:09.640 --> 0:19:12.640
<v Speaker 5>I mean we write two thousand plus pieces a year

0:19:12.680 --> 0:19:15.720
<v Speaker 5>of content that are related to like you know, roundups

0:19:15.720 --> 0:19:18.520
<v Speaker 5>of like top ten hikes in North America, top ten

0:19:18.640 --> 0:19:23.240
<v Speaker 5>surf towns, top ten you know, kayaking, places to go,

0:19:23.400 --> 0:19:26.199
<v Speaker 5>you know, things like that, And so travel is a

0:19:26.200 --> 0:19:28.320
<v Speaker 5>really big part of our business. And I think travel

0:19:28.359 --> 0:19:30.399
<v Speaker 5>is an area where I think we can you know,

0:19:30.440 --> 0:19:32.720
<v Speaker 5>if you think about bike ridge, I think travel is

0:19:32.760 --> 0:19:34.879
<v Speaker 5>an area where we can do a lot more for

0:19:34.960 --> 0:19:35.520
<v Speaker 5>the customer.

0:19:35.560 --> 0:19:37.000
<v Speaker 4>I think we can help in that journey.

0:19:37.119 --> 0:19:41.119
<v Speaker 3>So akin to like Expedia or an Airbnb or like

0:19:41.119 --> 0:19:42.160
<v Speaker 3>like where kids.

0:19:42.600 --> 0:19:43.680
<v Speaker 4>Yeah, it's different.

0:19:43.960 --> 0:19:46.840
<v Speaker 5>It's different because a lot of those companies do not

0:19:47.080 --> 0:19:49.919
<v Speaker 5>focus on you know what I call the sort of

0:19:50.520 --> 0:19:54.000
<v Speaker 5>the details around Like think about a ski vacation, Carol,

0:19:54.080 --> 0:19:57.359
<v Speaker 5>Like you're not just interested in the hotel you're going

0:19:57.440 --> 0:19:59.840
<v Speaker 5>to stay in or the flight, You're interested in the

0:20:00.000 --> 0:20:04.399
<v Speaker 5>ski instructor, the ski rentals, the ski passes, like you know,

0:20:04.480 --> 0:20:06.760
<v Speaker 5>the runs, like what you know when you're going to ski.

0:20:06.880 --> 0:20:10.280
<v Speaker 5>So like I think in adventure travel, what's different is

0:20:10.320 --> 0:20:12.639
<v Speaker 5>the details, Like if if you know I'm using example,

0:20:12.680 --> 0:20:14.560
<v Speaker 5>if if you were going to go let's say you

0:20:14.600 --> 0:20:15.920
<v Speaker 5>were going to go do a bike race, but you

0:20:15.920 --> 0:20:17.520
<v Speaker 5>didn't want to take your bike. Where do you rent

0:20:17.520 --> 0:20:17.880
<v Speaker 5>the bike?

0:20:18.000 --> 0:20:18.320
<v Speaker 4>Where?

0:20:18.520 --> 0:20:18.720
<v Speaker 3>Yeah?

0:20:18.760 --> 0:20:19.320
<v Speaker 4>What's the best?

0:20:19.320 --> 0:20:19.439
<v Speaker 6>Hell?

0:20:19.600 --> 0:20:19.840
<v Speaker 3>Stay?

0:20:20.520 --> 0:20:20.720
<v Speaker 6>Yeah?

0:20:21.200 --> 0:20:21.480
<v Speaker 4>Yeah?

0:20:21.520 --> 0:20:24.040
<v Speaker 5>And so I think that's what's really different about what

0:20:24.359 --> 0:20:26.879
<v Speaker 5>you know, the opportunity is for outside and travel is

0:20:26.920 --> 0:20:28.680
<v Speaker 5>that we can really get into the details.

0:20:28.960 --> 0:20:31.240
<v Speaker 3>All I know is we're ready, right for what?

0:20:32.960 --> 0:20:36.159
<v Speaker 2>Ready to get back to Boulder at full cycle and

0:20:36.200 --> 0:20:38.200
<v Speaker 2>do a ride up Gold Hill. That's what I'm ready

0:20:38.200 --> 0:20:40.400
<v Speaker 2>to do. This is a man who's done any time.

0:20:40.240 --> 0:20:42.439
<v Speaker 5>You want, anytime you want. You know what you love

0:20:42.480 --> 0:20:43.920
<v Speaker 5>me know when you're coming out, I'll take you the

0:20:43.960 --> 0:20:44.400
<v Speaker 5>Gold Hill.

0:20:44.640 --> 0:20:47.960
<v Speaker 2>Sounds good. I really appreciate it. Robin. Nice to check

0:20:47.960 --> 0:20:52.080
<v Speaker 2>in with you. Robin Thurston, founder and CEO of Outside Interactive.

0:20:52.520 --> 0:20:55.760
<v Speaker 2>They've got the map, my uh suite of apps, they

0:20:55.760 --> 0:20:59.560
<v Speaker 2>got Warren Miller film Tour, They've got Outside Magazine. That's

0:20:59.560 --> 0:21:00.800
<v Speaker 2>just a couple love it.

0:21:00.960 --> 0:21:01.680
<v Speaker 6>This is Bloomberg.

0:21:03.359 --> 0:21:05.880
<v Speaker 2>Okay, so it's Thanksgiving, but it's also about this time

0:21:05.880 --> 0:21:07.720
<v Speaker 2>that people start to think about their goals for the

0:21:07.720 --> 0:21:10.520
<v Speaker 2>forthcoming year. In twenty twenty four, about thirty percent of

0:21:10.520 --> 0:21:13.000
<v Speaker 2>Americans said they made at least one New Year's resolution.

0:21:13.080 --> 0:21:16.040
<v Speaker 2>This is according to a survey from the Pew Research Center. Well,

0:21:16.600 --> 0:21:18.119
<v Speaker 2>we all know that just because you set a goal,

0:21:18.160 --> 0:21:20.440
<v Speaker 2>it doesn't mean you stick to it. A month into

0:21:20.480 --> 0:21:22.800
<v Speaker 2>the new year, more than a quarter of people who

0:21:22.880 --> 0:21:25.720
<v Speaker 2>made at least one New Year's resolution say that they've

0:21:25.720 --> 0:21:28.600
<v Speaker 2>only kept some of them. Well, thirteen percent say they

0:21:28.600 --> 0:21:30.520
<v Speaker 2>didn't keep any of their resolution. This is also a

0:21:30.600 --> 0:21:32.200
<v Speaker 2>quarding to Pew. They did this at the end of January.

0:21:32.359 --> 0:21:34.800
<v Speaker 2>So depressing, right, that's how it went for twenty twenty four. Yeah,

0:21:34.840 --> 0:21:36.000
<v Speaker 2>it's hard to do this stuff.

0:21:36.720 --> 0:21:41.520
<v Speaker 3>We have an next guest, though, who is into looking

0:21:41.520 --> 0:21:43.960
<v Speaker 3>at kind of how you achieve goals and says that

0:21:44.000 --> 0:21:46.399
<v Speaker 3>there's actually a science to settling and achieving those goals.

0:21:46.480 --> 0:21:49.760
<v Speaker 3>She's Caroline Adams Miller. She's a psychologist and executive coach,

0:21:50.119 --> 0:21:52.879
<v Speaker 3>author of many books, including her most recent Big Goals,

0:21:52.880 --> 0:21:54.919
<v Speaker 3>The Science of Setting Them, Achieving Them, and Creating Your

0:21:54.920 --> 0:21:58.359
<v Speaker 3>Best Life. She joins us from Delaware. All right, Caroline,

0:21:59.080 --> 0:22:02.920
<v Speaker 3>help us. How can we set big goals? How can

0:22:02.960 --> 0:22:05.080
<v Speaker 3>we get there? How can we create a really good

0:22:05.119 --> 0:22:08.960
<v Speaker 3>life and have balance and enjoy kind of enjoy the journey.

0:22:10.200 --> 0:22:12.919
<v Speaker 6>Well, it's so interesting. First of all, hello, I'm not

0:22:12.960 --> 0:22:16.840
<v Speaker 6>a psychologist. I have to say I'm an applied positive psychologist,

0:22:16.920 --> 0:22:18.920
<v Speaker 6>so it's a protected term. I want to be really

0:22:19.240 --> 0:22:21.960
<v Speaker 6>careful about that. But thank you for having me, because

0:22:22.040 --> 0:22:25.640
<v Speaker 6>goal setting is a huge topic. And of all places

0:22:25.680 --> 0:22:27.639
<v Speaker 6>I learned about the science of goal setting when I

0:22:27.680 --> 0:22:30.280
<v Speaker 6>went back to school at midlife, went to the University

0:22:30.320 --> 0:22:34.360
<v Speaker 6>of Pennsylvania in their first ever Masters of Applied Positive

0:22:34.400 --> 0:22:38.199
<v Speaker 6>Psychology program, the Science of Happiness, and that's where I'd

0:22:38.240 --> 0:22:41.320
<v Speaker 6>learned for the first time. After thinking I understood goal setting,

0:22:41.880 --> 0:22:43.880
<v Speaker 6>I learned for the first time there is a science.

0:22:43.960 --> 0:22:46.800
<v Speaker 6>It's the number one ranked theory and management. It's called

0:22:46.840 --> 0:22:50.119
<v Speaker 6>goal setting theory. It's by Lock and Latham. And my

0:22:50.200 --> 0:22:53.679
<v Speaker 6>capstone that year was about the connection between the science

0:22:53.720 --> 0:22:55.879
<v Speaker 6>of goal setting and the science of happiness, because we

0:22:56.040 --> 0:22:58.359
<v Speaker 6>now know that not only is there a science to

0:22:58.440 --> 0:23:00.520
<v Speaker 6>goal setting that is kind of stuck in our academia

0:23:00.600 --> 0:23:04.680
<v Speaker 6>that the mass market needs, but all success in all

0:23:04.720 --> 0:23:08.400
<v Speaker 6>goals across all sectors of life is preceded by being

0:23:08.560 --> 0:23:12.200
<v Speaker 6>happy first. And so you can't talk about goal setting

0:23:12.240 --> 0:23:15.560
<v Speaker 6>without also talking about the science of emotional flourishing, so

0:23:15.920 --> 0:23:19.200
<v Speaker 6>I connected those in my book Creating Your Best Life,

0:23:19.200 --> 0:23:22.479
<v Speaker 6>came out fifteen years ago, but this year right now,

0:23:22.560 --> 0:23:25.520
<v Speaker 6>I'm completely committed to bringing the science Lock and Lath

0:23:25.520 --> 0:23:28.679
<v Speaker 6>them science of goal setting to the world in the

0:23:28.680 --> 0:23:32.280
<v Speaker 6>book Big Goals, because we really need it. We're still

0:23:32.359 --> 0:23:36.000
<v Speaker 6>running on fume zombie theories like smart goals or the

0:23:36.080 --> 0:23:38.960
<v Speaker 6>law of attraction, just a bunch of urban legends, and

0:23:39.000 --> 0:23:41.879
<v Speaker 6>we need the science. And it's just like after the

0:23:41.920 --> 0:23:44.280
<v Speaker 6>bubonic plague in the Middle Ages, we have to go

0:23:44.400 --> 0:23:47.879
<v Speaker 6>evidence based in everything if we're going to survive and thrive.

0:23:48.200 --> 0:23:50.000
<v Speaker 3>Listen, I can go to a Barnes and Noble and

0:23:50.000 --> 0:23:51.840
<v Speaker 3>there's lots of self help books. So tell me about

0:23:51.880 --> 0:23:54.760
<v Speaker 3>this one. You talk about the science of goal setting.

0:23:55.000 --> 0:23:56.960
<v Speaker 3>Tell me what we need to do so that we

0:23:57.040 --> 0:23:59.520
<v Speaker 3>can kind of actually get to that place we want

0:23:59.560 --> 0:24:00.919
<v Speaker 3>to be super happy.

0:24:01.960 --> 0:24:04.240
<v Speaker 6>Sure, well, there are a lot of books on goal setting.

0:24:04.240 --> 0:24:06.959
<v Speaker 6>It's a very evergreen topic, but to my great surprise,

0:24:07.200 --> 0:24:09.880
<v Speaker 6>most people do not know there's a science to it.

0:24:10.280 --> 0:24:12.600
<v Speaker 6>So that's where my book is really different, and it's

0:24:12.920 --> 0:24:15.880
<v Speaker 6>goal setting theory Lock and Latham. I've added on six

0:24:15.960 --> 0:24:18.840
<v Speaker 6>steps on top of that, the bridge methodology. It's in

0:24:18.880 --> 0:24:21.359
<v Speaker 6>the business section. I just went into Barnes and Noble

0:24:21.400 --> 0:24:23.080
<v Speaker 6>the other day, so it's not in self help. But

0:24:23.600 --> 0:24:25.919
<v Speaker 6>we all set goals. The thing is we assume we

0:24:26.000 --> 0:24:27.800
<v Speaker 6>know how to do it because we're all so busy

0:24:28.160 --> 0:24:30.840
<v Speaker 6>doing different things in our lives. So the science is

0:24:30.960 --> 0:24:33.920
<v Speaker 6>very simple. And what Lock and Latham found in this

0:24:34.200 --> 0:24:37.720
<v Speaker 6>number one ranked management theory of seventy three theories never

0:24:37.800 --> 0:24:41.440
<v Speaker 6>had a replication crisis that goals are divided into two buckets.

0:24:41.640 --> 0:24:44.680
<v Speaker 6>Start there. A learning goal is when you're adding skills

0:24:44.760 --> 0:24:47.560
<v Speaker 6>or knowledge in order to be able to accomplish that goal,

0:24:47.840 --> 0:24:50.880
<v Speaker 6>and then performance goals are like checklists and recipes. You've

0:24:50.880 --> 0:24:53.760
<v Speaker 6>done it before, you know what it takes to be excellent.

0:24:54.040 --> 0:24:57.200
<v Speaker 6>The problem is too many people skip the learning part

0:24:57.320 --> 0:24:59.440
<v Speaker 6>go immediately to thinking they have to come up with

0:24:59.480 --> 0:25:02.000
<v Speaker 6>a great out come soon. Maybe it's expected of them.

0:25:02.440 --> 0:25:04.920
<v Speaker 6>But when you mix them up, you get the greatest

0:25:05.080 --> 0:25:08.840
<v Speaker 6>business disasters in history. And I'll just name a few.

0:25:09.320 --> 0:25:12.679
<v Speaker 6>Ocean gates, titaned submersible. They had a learning goal to

0:25:12.800 --> 0:25:15.560
<v Speaker 6>create this thing, but they turned it into a performance

0:25:15.600 --> 0:25:19.040
<v Speaker 6>goal to make money Boeing seven thirty seven max same thing,

0:25:19.119 --> 0:25:23.200
<v Speaker 6>the Ford pinto, same thing. Never skip the learning process

0:25:23.240 --> 0:25:26.760
<v Speaker 6>because that's when people are curious and engaged in getting

0:25:26.760 --> 0:25:30.400
<v Speaker 6>it right before they're trying to have a specific outcome.

0:25:30.560 --> 0:25:33.560
<v Speaker 6>So that's step number one. When you're pursuing goals, know

0:25:33.640 --> 0:25:34.160
<v Speaker 6>the science.

0:25:34.480 --> 0:25:36.320
<v Speaker 2>Do you see any of those? Those are the results?

0:25:36.320 --> 0:25:38.440
<v Speaker 2>Like we can say in hindsight, yes, the seven thirty

0:25:38.440 --> 0:25:42.359
<v Speaker 2>seven Max disaster, the Titan submersible, the Ford Pinto. Do

0:25:42.440 --> 0:25:44.040
<v Speaker 2>you see any of these? This happening in real time

0:25:44.080 --> 0:25:46.520
<v Speaker 2>right now when you look across the business landscape where

0:25:46.560 --> 0:25:47.960
<v Speaker 2>this is just oh everywhere.

0:25:50.560 --> 0:25:53.120
<v Speaker 6>Well, I coach CEOs all over the world. I coach

0:25:53.160 --> 0:25:56.960
<v Speaker 6>them in space and technology and artificial intelligence, and many

0:25:57.000 --> 0:26:00.399
<v Speaker 6>of them have let's say, investors and boards of rectors

0:26:00.440 --> 0:26:02.520
<v Speaker 6>who are insisting that they three x or five x

0:26:02.600 --> 0:26:04.800
<v Speaker 6>or ten x their results in a year or two

0:26:04.840 --> 0:26:06.480
<v Speaker 6>years or three years to get their money back. And

0:26:06.520 --> 0:26:10.280
<v Speaker 6>I'm constantly explaining to boards of directors and CEOs, what

0:26:10.320 --> 0:26:12.560
<v Speaker 6>got you here may not get you there. You have

0:26:12.640 --> 0:26:15.240
<v Speaker 6>to understand goal setting theory, because if you know it,

0:26:15.680 --> 0:26:18.960
<v Speaker 6>you set goals correctly, they are well formed from the outset,

0:26:19.000 --> 0:26:22.240
<v Speaker 6>and then it can cascade down. So you cannot skip

0:26:22.320 --> 0:26:26.240
<v Speaker 6>the learning step when you do, you get people cutting corners.

0:26:26.280 --> 0:26:28.720
<v Speaker 6>You get something I call fo grit. You know where

0:26:28.720 --> 0:26:31.000
<v Speaker 6>you're faking the fact that you've done something hard. So

0:26:31.040 --> 0:26:34.119
<v Speaker 6>it's it's everywhere, truly, it's everywhere. This is not the.

0:26:36.680 --> 0:26:40.000
<v Speaker 2>Group projects in college. They spent so much time working

0:26:40.040 --> 0:26:40.240
<v Speaker 2>on this.

0:26:41.520 --> 0:26:44.760
<v Speaker 3>Yeah, well, does it have to be hard to be

0:26:44.760 --> 0:26:45.680
<v Speaker 3>productive and good?

0:26:46.680 --> 0:26:49.720
<v Speaker 6>No? It does not. But what Lock and Latham said

0:26:49.880 --> 0:26:52.640
<v Speaker 6>is that if you're looking for the best possible outcome,

0:26:53.560 --> 0:26:56.320
<v Speaker 6>you want to be challenging and specific. So I always

0:26:56.359 --> 0:26:59.920
<v Speaker 6>illustrated by putting my hand out and pass your fingertips.

0:27:00.320 --> 0:27:03.800
<v Speaker 6>The problem is I raised my three great adult children

0:27:04.320 --> 0:27:07.320
<v Speaker 6>during the self esteem parenting movement, where we watered down

0:27:07.320 --> 0:27:10.080
<v Speaker 6>the grades and everyone was a winner and you couldn't.

0:27:10.280 --> 0:27:13.919
<v Speaker 3>Can I just tell you not everybody?

0:27:13.960 --> 0:27:16.320
<v Speaker 2>Have we moved beyond that? So have we moved beyond that?

0:27:17.640 --> 0:27:20.280
<v Speaker 6>I don't know. I mean inching that way. I'm not

0:27:20.280 --> 0:27:23.000
<v Speaker 6>going to say yes, because the average grade where I

0:27:23.080 --> 0:27:25.320
<v Speaker 6>went to college Harvard is an a minus. And I

0:27:25.320 --> 0:27:28.159
<v Speaker 6>can tell you I didn't do nothing but a minus

0:27:28.200 --> 0:27:30.680
<v Speaker 6>work there, and neither do my friends. So the great

0:27:30.680 --> 0:27:34.639
<v Speaker 6>inflation has taken away the specialness of doing great work.

0:27:34.760 --> 0:27:38.040
<v Speaker 6>So Consequently, the Millennials and sometimes Gen X, they get

0:27:38.040 --> 0:27:40.840
<v Speaker 6>into the workplace and no one's ever given them real

0:27:41.040 --> 0:27:43.840
<v Speaker 6>honest feedback. And that's hard to hear the first time.

0:27:44.200 --> 0:27:47.200
<v Speaker 6>I want to quickly say, the adults in their lives

0:27:47.240 --> 0:27:49.720
<v Speaker 6>did it to them. We're the ones who dumbed down

0:27:49.760 --> 0:27:53.480
<v Speaker 6>the playgrounds. We're the ones who ban sledding because you

0:27:53.480 --> 0:27:56.199
<v Speaker 6>could get hurt. I mean, that's on the adults. What

0:27:56.280 --> 0:27:59.480
<v Speaker 6>I do think is important is everyone has a dream

0:27:59.640 --> 0:28:02.760
<v Speaker 6>come and he have goals. And I go all over

0:28:02.800 --> 0:28:06.000
<v Speaker 6>the world talking about this and working with leaders, and

0:28:06.040 --> 0:28:08.119
<v Speaker 6>I have to say, fewer than five percent of the

0:28:08.160 --> 0:28:10.760
<v Speaker 6>people I work with have ever heard that there's a

0:28:10.880 --> 0:28:13.600
<v Speaker 6>science to goal setting goal setting theory.

0:28:13.680 --> 0:28:14.879
<v Speaker 3>So I got to ask you just got about a

0:28:14.880 --> 0:28:16.520
<v Speaker 3>minute and a half left, Tim and I do a

0:28:16.520 --> 0:28:17.879
<v Speaker 3>pretty good job. I'm going to say that. I'm just

0:28:17.880 --> 0:28:18.479
<v Speaker 3>going to lay it out.

0:28:18.520 --> 0:28:21.639
<v Speaker 2>I think we do a really cal Thank you, Carol.

0:28:22.000 --> 0:28:22.600
<v Speaker 1>We do we do?

0:28:22.840 --> 0:28:23.760
<v Speaker 3>How can we be better?

0:28:23.840 --> 0:28:23.959
<v Speaker 5>Like?

0:28:23.960 --> 0:28:24.159
<v Speaker 6>How do?

0:28:24.280 --> 0:28:26.119
<v Speaker 3>What's what would you say is our first step? We

0:28:26.160 --> 0:28:29.440
<v Speaker 3>have to in terms of setting out goals and being better.

0:28:29.240 --> 0:28:29.920
<v Speaker 6>In what we're doing?

0:28:30.040 --> 0:28:30.600
<v Speaker 3>What do we do we.

0:28:32.520 --> 0:28:32.800
<v Speaker 6>Have to?

0:28:33.000 --> 0:28:36.000
<v Speaker 2>Yeah? Yeah, okay, sorry, He keeps.

0:28:35.920 --> 0:28:38.200
<v Speaker 3>Trying, but you know, but no, but so what? So

0:28:38.240 --> 0:28:41.360
<v Speaker 3>give us one one. Our big first step just got

0:28:41.360 --> 0:28:41.920
<v Speaker 3>about a minute.

0:28:41.920 --> 0:28:44.120
<v Speaker 6>Big first step is have a goal. But I have

0:28:44.200 --> 0:28:47.320
<v Speaker 6>to say I combined all the research, all the researchers

0:28:47.360 --> 0:28:49.000
<v Speaker 6>in this one book, big goal. So I'm just going

0:28:49.080 --> 0:28:50.960
<v Speaker 6>to say, go, go get the book. Everything you need

0:28:51.000 --> 0:28:51.760
<v Speaker 6>is in there. But start.

0:28:51.800 --> 0:28:55.080
<v Speaker 3>Oh come on, Caroline, give me thirty seconds of a tip.

0:28:55.280 --> 0:28:59.280
<v Speaker 3>We know you want us to get the book. First step,

0:28:59.360 --> 0:29:03.240
<v Speaker 3>first setting, yeah, pardon no, first step, yeah yeah yeah,

0:29:03.400 --> 0:29:04.200
<v Speaker 3>first step.

0:29:04.760 --> 0:29:07.080
<v Speaker 6>Break it into a learning goal or performance goal, and

0:29:07.120 --> 0:29:10.200
<v Speaker 6>then check is it your goal or not? Then look around?

0:29:10.280 --> 0:29:12.800
<v Speaker 6>Are you brainstorming the right way? What's new? Who's doing

0:29:12.880 --> 0:29:15.640
<v Speaker 6>it better than you? What's artificial intelligence doing? Who wants

0:29:15.640 --> 0:29:17.840
<v Speaker 6>you to succeed? Who needs to stay out of your life?

0:29:18.000 --> 0:29:20.040
<v Speaker 6>What kind of investments do you have to make? Do

0:29:20.120 --> 0:29:23.160
<v Speaker 6>you have noise and bias in your decision making process?

0:29:23.200 --> 0:29:25.840
<v Speaker 6>Do you have good grit? Do you have humility? Do

0:29:25.920 --> 0:29:28.680
<v Speaker 6>you have patience? Passion? And do you have a record

0:29:28.720 --> 0:29:31.680
<v Speaker 6>board standard for your outcome? So? How's that?

0:29:31.680 --> 0:29:34.000
<v Speaker 3>That's great? Thank you so much. I wish we had

0:29:34.000 --> 0:29:36.440
<v Speaker 3>more time, but this is really fun. Caroline, Adams Miller.

0:29:36.680 --> 0:29:39.120
<v Speaker 3>Her new book is Big Goals, The Science of setting them,

0:29:39.160 --> 0:29:41.400
<v Speaker 3>achieving them, and creating your best life. You gotta work

0:29:41.440 --> 0:29:45.800
<v Speaker 3>on that faux grit.

0:29:44.600 --> 0:29:44.880
<v Speaker 6>I know.

0:29:46.080 --> 0:29:47.320
<v Speaker 2>Yeah, that's so good. That's so good.