Speaker 1: Yoa a.
Speaker 2: Tap, which is Spanish. It is Spanish for it.
Speaker 1: Now it's time for the tap.
Speaker 2: Why does our voice get deeper?
Speaker 1: It's more masculine when I go down to Mexico. But
Speaker 1: today we call a guy who's married and had to
Speaker 1: apologize to his wife recently because he was forced to
Speaker 1: change their password to log into their visa statement online.
Speaker 3: Again. Hate that.
Speaker 1: This is three times in just the last month and
Speaker 1: a half that he's had to change it because he
Speaker 1: keeps forgetting it and then refuses to write it down.
Speaker 1: So his wife got fed up and sent us a message,
Speaker 1: and we put our own customer service Rep extraordinaire on
Speaker 1: the case.
Speaker 2: Jose.
Speaker 1: Let's see if he can talk some sense into this
Speaker 1: guy in your phone tap right now?
Speaker 4: Another Hello, Hi, This is Neil down from Chase Visa.
Speaker 2: My speaking with Lukeman.
Speaker 4: This is a Yeah, hi mister, an alert came through
Speaker 4: that you change your password recently. I'm just double checking
Speaker 4: that was you.
Speaker 3: Yeah, yeah, that was me, of.
Speaker 2: Course it was you.
Speaker 3: Is there an issue or a problem? What's going on?
Speaker 2: An issue? I mean not for you, I guess.
Speaker 4: Just just change your password any freaking time you want.
Speaker 3: Just I don't understand.
Speaker 4: What are you talking about, the issue, misterman, is that
Speaker 4: I work in the record's division. At any time anywhere,
Speaker 4: if somebody changes their account password, an alert comes through
Speaker 4: to me at my desk.
Speaker 3: Okay, so so then I have.
Speaker 4: To go into the system, copy and paste, change the
Speaker 4: font aerial a team so it's easy to read for everyone,
Speaker 4: print it out three whole punch it and place it
Speaker 4: into our secret password binder.
Speaker 3: Calm down, I didn't know companies do that.
Speaker 4: It's called security. Hackers can't steal binders. Well, I guess
Speaker 4: technically they could if they got into the bill. Listen,
Speaker 4: It's just harder for them to steal it when there's
Speaker 4: a physical copy.
Speaker 3: Okay. Yeah, I just thought it was more sophisticated than that.
Speaker 4: Oh oh yeah, Oh so now you're you're saying my
Speaker 4: job's a joke.
Speaker 3: No, just I thought it was computerized in digital Oh I.
Speaker 2: Bet you love that.
Speaker 4: Yeah, they just hired an AI robot come in here
Speaker 4: and just take my job away. Password changed, easy pasy,
Speaker 4: and then I'm jobless.
Speaker 3: It sounds like you got a lot going on, Manu.
Speaker 3: Oh you think, Yeah, you sound like angry at me
Speaker 3: for change my passwords.
Speaker 4: You change your password like I changed my clothes.
Speaker 3: Don't you recommend that we change our passwords often? Isn't
Speaker 3: that the safer thing? Oh?
Speaker 4: I recommend you make one really really strong, good one
Speaker 4: that no hacker's ever gonna guess? Why are you changing
Speaker 4: it over and over? And don't you tell me? Because
Speaker 4: it's you forgot? Everyone says they forgot. Do not say
Speaker 4: those words.
Speaker 3: I forgot, but because that's.
Speaker 2: The straw, the straw that broke the camel's back. Luke,
Speaker 2: you forgot your password? You for your mom's name? Would
Speaker 2: you forget?
Speaker 3: This is really unprofessional. You're yelling at me. Bro. I'm sorry,
Speaker 3: but this is your job.
Speaker 2: And I'm trying to.
Speaker 4: Watch Netflix over here, and all of a sudden it's like, hey,
Speaker 4: now we got a new FBI security database. We got
Speaker 4: to change our password.
Speaker 3: Yet again, And oh now I understand why you're so
Speaker 3: worried about AI. You're sitting there watching Netflix and you're
Speaker 3: supposed to be wait a minute, checking the data.
Speaker 4: And should I not be watching Netflix like you're saying,
Speaker 4: there's like a better streaming service?
Speaker 3: No, I only you should be watching streaming in general.
Speaker 4: Wait, wait, hold on, hold on, I think we're onto something.
Speaker 4: Do you have like an extra password or a password
Speaker 4: you'd like to share.
Speaker 3: I don't remember all my passwords. I'm not going to
Speaker 3: remember that password either, And secondly, I wouldn't give it
Speaker 3: to you.
Speaker 4: Well, don't have to, cause I see a chase visa
Speaker 4: here on file. I could just sign up for a
Speaker 4: year's worth the Hulu.
Speaker 2: This situation just got better, my man.
Speaker 3: No on the contrary to the situation is getting much worse.
Speaker 3: Like do you have a supervisor or yeah?
Speaker 2: I mean my supervisor's your wife.
Speaker 3: Wait you know my wife?
Speaker 2: Yeah, I actually do, because she set you up for
Speaker 2: this whole thing. Man, My name's Jlese from Brook and
Speaker 2: Jeffrey in the Morning. This is a phone tap.
Speaker 3: Oh my wife set up?
Speaker 2: So yeah, we're that radio show she always talks about.
Speaker 3: Oh my god, why bro?
Speaker 4: She told us you had to change her password three
Speaker 4: times in the last like two months because forgetting it.
Speaker 3: Well that's what that's what made me think, like I
Speaker 3: don't know, that just made me feel like it was legitate, No,
Speaker 3: so stilted. Bro.
Speaker 4: Do you know how many binders I have personally with
Speaker 4: all of your passwords in it that you change?
Speaker 2: It looks like a library.
Speaker 3: That's kind of true because I changed my pastors a lot.
Speaker 3: You're supposed to.
Speaker 2: Just changing to Brook and Jeffrey, no one will ever
Speaker 2: guess it.
Speaker 3: Sure, I'll get right on that.
Speaker 4: Brooke and what changes every few years, don't worry about it.
Speaker 4: Wake up every morning was phone taps weekday mornings on
Speaker 4: the twenties, Brooke and Jeffrey in the morning,