WEBVTT - Phone Tap: Password Protector

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<v Speaker 1>Yoa a.

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<v Speaker 2>Tap, which is Spanish. It is Spanish for it.

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<v Speaker 1>Now it's time for the tap.

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<v Speaker 2>Why does our voice get deeper?

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<v Speaker 1>It's more masculine when I go down to Mexico. But

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<v Speaker 1>today we call a guy who's married and had to

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<v Speaker 1>apologize to his wife recently because he was forced to

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<v Speaker 1>change their password to log into their visa statement online.

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<v Speaker 3>Again. Hate that.

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<v Speaker 1>This is three times in just the last month and

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<v Speaker 1>a half that he's had to change it because he

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<v Speaker 1>keeps forgetting it and then refuses to write it down.

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<v Speaker 1>So his wife got fed up and sent us a message,

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<v Speaker 1>and we put our own customer service Rep extraordinaire on

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<v Speaker 1>the case.

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<v Speaker 2>Jose.

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<v Speaker 1>Let's see if he can talk some sense into this

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<v Speaker 1>guy in your phone tap right now?

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<v Speaker 4>Another Hello, Hi, This is Neil down from Chase Visa.

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<v Speaker 2>My speaking with Lukeman.

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<v Speaker 4>This is a Yeah, hi mister, an alert came through

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<v Speaker 4>that you change your password recently. I'm just double checking

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<v Speaker 4>that was you.

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<v Speaker 3>Yeah, yeah, that was me, of.

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<v Speaker 2>Course it was you.

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<v Speaker 3>Is there an issue or a problem? What's going on?

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<v Speaker 2>An issue? I mean not for you, I guess.

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<v Speaker 4>Just just change your password any freaking time you want.

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<v Speaker 3>Just I don't understand.

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<v Speaker 4>What are you talking about, the issue, misterman, is that

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<v Speaker 4>I work in the record's division. At any time anywhere,

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<v Speaker 4>if somebody changes their account password, an alert comes through

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<v Speaker 4>to me at my desk.

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<v Speaker 3>Okay, so so then I have.

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<v Speaker 4>To go into the system, copy and paste, change the

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<v Speaker 4>font aerial a team so it's easy to read for everyone,

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<v Speaker 4>print it out three whole punch it and place it

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<v Speaker 4>into our secret password binder.

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<v Speaker 3>Calm down, I didn't know companies do that.

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<v Speaker 4>It's called security. Hackers can't steal binders. Well, I guess

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<v Speaker 4>technically they could if they got into the bill. Listen,

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<v Speaker 4>It's just harder for them to steal it when there's

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<v Speaker 4>a physical copy.

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<v Speaker 3>Okay. Yeah, I just thought it was more sophisticated than that.

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<v Speaker 4>Oh oh yeah, Oh so now you're you're saying my

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<v Speaker 4>job's a joke.

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<v Speaker 3>No, just I thought it was computerized in digital Oh I.

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<v Speaker 2>Bet you love that.

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<v Speaker 4>Yeah, they just hired an AI robot come in here

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<v Speaker 4>and just take my job away. Password changed, easy pasy,

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<v Speaker 4>and then I'm jobless.

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<v Speaker 3>It sounds like you got a lot going on, Manu.

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<v Speaker 3>Oh you think, Yeah, you sound like angry at me

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<v Speaker 3>for change my passwords.

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<v Speaker 4>You change your password like I changed my clothes.

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<v Speaker 3>Don't you recommend that we change our passwords often? Isn't

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<v Speaker 3>that the safer thing? Oh?

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<v Speaker 4>I recommend you make one really really strong, good one

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<v Speaker 4>that no hacker's ever gonna guess? Why are you changing

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<v Speaker 4>it over and over? And don't you tell me? Because

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<v Speaker 4>it's you forgot? Everyone says they forgot. Do not say

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<v Speaker 4>those words.

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<v Speaker 3>I forgot, but because that's.

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<v Speaker 2>The straw, the straw that broke the camel's back. Luke,

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<v Speaker 2>you forgot your password? You for your mom's name? Would

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<v Speaker 2>you forget?

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<v Speaker 3>This is really unprofessional. You're yelling at me. Bro. I'm sorry,

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<v Speaker 3>but this is your job.

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<v Speaker 2>And I'm trying to.

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<v Speaker 4>Watch Netflix over here, and all of a sudden it's like, hey,

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<v Speaker 4>now we got a new FBI security database. We got

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<v Speaker 4>to change our password.

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<v Speaker 3>Yet again, And oh now I understand why you're so

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<v Speaker 3>worried about AI. You're sitting there watching Netflix and you're

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<v Speaker 3>supposed to be wait a minute, checking the data.

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<v Speaker 4>And should I not be watching Netflix like you're saying,

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<v Speaker 4>there's like a better streaming service?

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<v Speaker 3>No, I only you should be watching streaming in general.

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<v Speaker 4>Wait, wait, hold on, hold on, I think we're onto something.

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<v Speaker 4>Do you have like an extra password or a password

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<v Speaker 4>you'd like to share.

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<v Speaker 3>I don't remember all my passwords. I'm not going to

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<v Speaker 3>remember that password either, And secondly, I wouldn't give it

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<v Speaker 3>to you.

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<v Speaker 4>Well, don't have to, cause I see a chase visa

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<v Speaker 4>here on file. I could just sign up for a

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<v Speaker 4>year's worth the Hulu.

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<v Speaker 2>This situation just got better, my man.

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<v Speaker 3>No on the contrary to the situation is getting much worse.

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<v Speaker 3>Like do you have a supervisor or yeah?

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<v Speaker 2>I mean my supervisor's your wife.

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<v Speaker 3>Wait you know my wife?

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<v Speaker 2>Yeah, I actually do, because she set you up for

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<v Speaker 2>this whole thing. Man, My name's Jlese from Brook and

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<v Speaker 2>Jeffrey in the Morning. This is a phone tap.

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<v Speaker 3>Oh my wife set up?

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<v Speaker 2>So yeah, we're that radio show she always talks about.

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<v Speaker 3>Oh my god, why bro?

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<v Speaker 4>She told us you had to change her password three

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<v Speaker 4>times in the last like two months because forgetting it.

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<v Speaker 3>Well that's what that's what made me think, like I

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<v Speaker 3>don't know, that just made me feel like it was legitate, No,

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<v Speaker 3>so stilted. Bro.

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<v Speaker 4>Do you know how many binders I have personally with

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<v Speaker 4>all of your passwords in it that you change?

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<v Speaker 2>It looks like a library.

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<v Speaker 3>That's kind of true because I changed my pastors a lot.

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<v Speaker 3>You're supposed to.

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<v Speaker 2>Just changing to Brook and Jeffrey, no one will ever

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<v Speaker 2>guess it.

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<v Speaker 3>Sure, I'll get right on that.

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<v Speaker 4>Brooke and what changes every few years, don't worry about it.

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<v Speaker 4>Wake up every morning was phone taps weekday mornings on

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<v Speaker 4>the twenties, Brooke and Jeffrey in the morning,