1 00:00:00,320 --> 00:00:04,680 Speaker 1: The most annoying thing that someone can do in an email. 2 00:00:05,440 --> 00:00:08,119 Speaker 2: I know, Jason, Oh god, I know, Jason. 3 00:00:08,560 --> 00:00:12,799 Speaker 1: Probably you probably receive and send more emails at times 4 00:00:12,840 --> 00:00:15,320 Speaker 1: fifty than anybody on this show. But eight five five 5 00:00:15,440 --> 00:00:18,880 Speaker 1: five one three five what comes to mind immediately, because 6 00:00:18,880 --> 00:00:23,600 Speaker 1: there is one phrase that apparently sets people off more 7 00:00:23,640 --> 00:00:26,000 Speaker 1: than any other. Now, for me, there are a few, 8 00:00:26,640 --> 00:00:28,840 Speaker 1: and I'm guilty of some of them too, and I 9 00:00:28,880 --> 00:00:32,480 Speaker 1: have the best intentions. But the ones that I think 10 00:00:32,560 --> 00:00:35,839 Speaker 1: I do that probably annoys people is some kind of 11 00:00:35,880 --> 00:00:38,479 Speaker 1: salutation at the beginning, like Hey, I hope you're well 12 00:00:39,000 --> 00:00:41,760 Speaker 1: or hope everything's good or whatever, you know, Like I'm 13 00:00:41,840 --> 00:00:43,960 Speaker 1: trying to set the mood, like hey, I hope you're great. 14 00:00:44,040 --> 00:00:45,360 Speaker 1: And then here's the thing I want you to do 15 00:00:45,360 --> 00:00:47,080 Speaker 1: that you probably don't want to do. Or here's the 16 00:00:47,080 --> 00:00:49,320 Speaker 1: thing I'm asking from you that you don't want to 17 00:00:49,400 --> 00:00:51,559 Speaker 1: that you probably you're not going to want to do. Yeah, 18 00:00:51,600 --> 00:00:52,760 Speaker 1: And I think that annoys people. 19 00:00:52,800 --> 00:00:55,040 Speaker 3: I've stopped that because I used to think, like, oh, 20 00:00:55,080 --> 00:00:57,040 Speaker 3: I have to like open nights, you know, But now 21 00:00:57,080 --> 00:00:58,600 Speaker 3: I'm like, no, just get right to it, because I 22 00:00:58,600 --> 00:01:01,640 Speaker 3: hate when I have to like read through the amultiple paragraphs. 23 00:01:01,640 --> 00:01:04,360 Speaker 3: But I think, like I hate and I think it's 24 00:01:04,360 --> 00:01:07,839 Speaker 3: like super condescending is when someone puts like the dot 25 00:01:07,880 --> 00:01:10,600 Speaker 3: dot dot after something because I feel like you're eluding, 26 00:01:10,720 --> 00:01:13,080 Speaker 3: like I'm stupid, Like I feel like you have like 27 00:01:13,120 --> 00:01:16,560 Speaker 3: an attitude if you're like, okay, dot dot dot dot, 28 00:01:16,600 --> 00:01:18,680 Speaker 3: Like why why are you hitting the dots so many times? 29 00:01:20,240 --> 00:01:21,960 Speaker 1: I think you are saying that like that you're you're 30 00:01:22,800 --> 00:01:25,880 Speaker 1: the dots are implying a dramatic pause. 31 00:01:26,080 --> 00:01:27,720 Speaker 2: Yeah, it's like what all right? 32 00:01:29,000 --> 00:01:30,440 Speaker 1: But I need you to know there's like an all 33 00:01:30,520 --> 00:01:32,720 Speaker 1: right and then it's silence afterwards, right. 34 00:01:32,600 --> 00:01:35,200 Speaker 3: Like Hello, I did see this in an email that 35 00:01:35,280 --> 00:01:36,760 Speaker 3: was not directed on me, but I love it and 36 00:01:36,800 --> 00:01:38,560 Speaker 3: I kind of want to like utilize it. But it's 37 00:01:38,560 --> 00:01:47,000 Speaker 3: said thank you in advance for your comprehensionstanding yeah, but 38 00:01:47,160 --> 00:01:49,440 Speaker 3: like no, it was thank you like in advance, like 39 00:01:49,520 --> 00:01:51,560 Speaker 3: you're going to read this and comprehend it. And I'm 40 00:01:51,560 --> 00:01:53,400 Speaker 3: thinking you in advance because you're going to do it. 41 00:01:53,440 --> 00:01:56,400 Speaker 3: I'm like, is savage the. 42 00:01:56,400 --> 00:01:58,440 Speaker 1: One that drives me on that note one? The other 43 00:01:58,480 --> 00:02:00,520 Speaker 1: one drives me crazy? Is action required? 44 00:02:00,760 --> 00:02:03,880 Speaker 2: Oh with a little the little what is the exclamation point? Action? 45 00:02:04,080 --> 00:02:07,200 Speaker 1: Require Oh oh, so your email requires me to actually 46 00:02:07,200 --> 00:02:09,760 Speaker 1: do something. I'm like all the other emails I get nope, 47 00:02:09,760 --> 00:02:12,200 Speaker 1: but apparently I don't do anything with you said. 48 00:02:12,040 --> 00:02:13,240 Speaker 3: Right in line, and when I get to you, I 49 00:02:13,240 --> 00:02:15,320 Speaker 3: get you can put whatever, you can put exclamation points, 50 00:02:15,360 --> 00:02:15,960 Speaker 3: start it. 51 00:02:16,080 --> 00:02:18,200 Speaker 2: What we don't want to do? Action't required? 52 00:02:18,480 --> 00:02:20,239 Speaker 1: Okay, Well, a lot of emails that people send me 53 00:02:20,240 --> 00:02:22,800 Speaker 1: throughout the day require me to respond or do something. 54 00:02:23,000 --> 00:02:24,799 Speaker 1: So why is your Why does yours have to say 55 00:02:24,840 --> 00:02:25,840 Speaker 1: action required? 56 00:02:26,120 --> 00:02:29,560 Speaker 2: Every one of them does. It's annoying, action needed, urgent? Yeah, 57 00:02:29,560 --> 00:02:31,760 Speaker 2: you got me going out here, you got me going out. 58 00:02:32,000 --> 00:02:35,079 Speaker 1: Just checking in is consider one of the worst phrases 59 00:02:35,120 --> 00:02:37,840 Speaker 1: to put in an email, isn't it kind of implied 60 00:02:37,960 --> 00:02:41,120 Speaker 1: by the fact that I sent the email. Yeah, just 61 00:02:41,520 --> 00:02:46,440 Speaker 1: or or if I'm circling back, just checking in is like, hey, dumbass, 62 00:02:46,480 --> 00:02:48,280 Speaker 1: why didn't you read the other email I sent you? 63 00:02:48,320 --> 00:02:50,280 Speaker 1: Why haven't you responded to the other thing I sent you? 64 00:02:50,560 --> 00:02:51,839 Speaker 1: That's what you're saying, you think? 65 00:02:51,840 --> 00:02:54,079 Speaker 4: So I like saying just following up because sometimes I 66 00:02:54,120 --> 00:02:57,480 Speaker 4: think people don't read or emails as maybe as much 67 00:02:57,480 --> 00:02:59,440 Speaker 4: as I do. Like I'll say, hey, just following up, 68 00:02:59,440 --> 00:03:01,720 Speaker 4: And sometimes these you appreciative because I'll say, oh, thank 69 00:03:01,720 --> 00:03:03,959 Speaker 4: you so much, like com believe forgot to respond, and 70 00:03:04,000 --> 00:03:05,280 Speaker 4: I don't think no one's mad at me, but now 71 00:03:05,280 --> 00:03:05,880 Speaker 4: I'm reconcerned. 72 00:03:06,120 --> 00:03:08,240 Speaker 3: Don't follow up with me. That's my biggest path. I 73 00:03:08,320 --> 00:03:10,120 Speaker 3: read it and if I when I have it, I 74 00:03:10,120 --> 00:03:11,600 Speaker 3: will get it to you. I promise I read it. 75 00:03:11,600 --> 00:03:12,079 Speaker 2: I'll stop. 76 00:03:12,440 --> 00:03:17,079 Speaker 1: Oh wow, I wouldn't mind it follow up like, because. 77 00:03:16,840 --> 00:03:18,720 Speaker 4: I'm going to follow up if I get that, and 78 00:03:18,760 --> 00:03:20,240 Speaker 4: I'll be like, oh, thank you so much for reminding me. 79 00:03:20,240 --> 00:03:22,040 Speaker 4: But I think I'm just wired that way. I don't 80 00:03:22,080 --> 00:03:23,839 Speaker 4: know where to meet. Doesn't it doesn't bother me because 81 00:03:23,840 --> 00:03:24,799 Speaker 4: I do it to other people. 82 00:03:25,080 --> 00:03:27,200 Speaker 1: Yeah, I would just ask the question again. I don't 83 00:03:27,200 --> 00:03:28,760 Speaker 1: think I would say I copy and paste. 84 00:03:28,800 --> 00:03:31,320 Speaker 3: I copy the previous message and just repast it like 85 00:03:31,680 --> 00:03:35,560 Speaker 3: two days later and be like hello a little bit. 86 00:03:36,200 --> 00:03:38,040 Speaker 1: I'm not ultra sensitive as you know about these kind 87 00:03:38,080 --> 00:03:40,720 Speaker 1: of things, but like the the like, I don't, I don't. 88 00:03:40,800 --> 00:03:42,800 Speaker 1: I don't read too much into it. But it's just 89 00:03:42,840 --> 00:03:45,920 Speaker 1: following up is kind of like, Hey, what it says 90 00:03:45,960 --> 00:03:48,160 Speaker 1: to me is, hey, remember I sent this to you already, 91 00:03:48,200 --> 00:03:50,640 Speaker 1: and apparently you didn't you know, I wasn't important enough 92 00:03:50,640 --> 00:03:51,240 Speaker 1: for you to say anything. 93 00:03:51,320 --> 00:03:52,120 Speaker 2: So here I am again. 94 00:03:52,360 --> 00:03:54,120 Speaker 1: So I think I would just ask the question again, 95 00:03:54,280 --> 00:03:56,280 Speaker 1: just be like, hey, still needing answer, I still need 96 00:03:56,280 --> 00:03:57,760 Speaker 1: an answer on this or whatever. 97 00:03:57,960 --> 00:03:58,920 Speaker 2: Just be very direct. 98 00:03:59,520 --> 00:04:02,800 Speaker 1: I think just checking in, according to one expert, doesn't 99 00:04:02,800 --> 00:04:05,560 Speaker 1: accomplish the task it seemingly needs to, which is to 100 00:04:05,640 --> 00:04:10,440 Speaker 1: force the issue or expedite the to do item other 101 00:04:10,520 --> 00:04:13,320 Speaker 1: things that people drive them crazy and they're texting. I 102 00:04:13,320 --> 00:04:16,000 Speaker 1: hope this email finds you well. I feel like I've 103 00:04:16,000 --> 00:04:18,160 Speaker 1: written something like that before and I mean it. 104 00:04:18,600 --> 00:04:20,560 Speaker 2: I mean it. It never does that. 105 00:04:19,880 --> 00:04:23,160 Speaker 1: But I'm not I'm not gonna I'm not gonna well, 106 00:04:23,240 --> 00:04:25,000 Speaker 1: neither of mine, which is why I'm hoping you're well. 107 00:04:25,600 --> 00:04:25,960 Speaker 4: I'm not. 108 00:04:26,279 --> 00:04:29,400 Speaker 1: I'm not well, and I can just avoid asking me 109 00:04:29,440 --> 00:04:31,839 Speaker 1: if I am, and most people don't. But I'm hoping 110 00:04:31,839 --> 00:04:37,440 Speaker 1: that you are. Thanks in advance, Please advise all the 111 00:04:37,480 --> 00:04:38,600 Speaker 1: best or best. 112 00:04:38,760 --> 00:04:40,200 Speaker 2: I don't know why that's annoying. 113 00:04:40,360 --> 00:04:44,160 Speaker 1: Best and sincerely, and that's like I'm something nan I 114 00:04:44,200 --> 00:04:46,160 Speaker 1: would write in a handwritten letter to my grandfather and 115 00:04:46,200 --> 00:04:50,159 Speaker 1: who's at war or something. Sincerely, I don't know, you know, no, no, 116 00:04:51,200 --> 00:04:53,479 Speaker 1: I guess that Thanks in advance is like, I'm asking 117 00:04:53,520 --> 00:04:57,080 Speaker 1: you to do something, so I'm thanking you now because 118 00:04:57,160 --> 00:05:00,640 Speaker 1: it's an email and I won't necessarily see you to 119 00:05:00,680 --> 00:05:03,440 Speaker 1: follow up to tell you thank you again. So I 120 00:05:03,440 --> 00:05:05,120 Speaker 1: guess I don't know why that one's so bad. 121 00:05:05,600 --> 00:05:08,120 Speaker 2: Thanks in advance for your comprehension. 122 00:05:08,600 --> 00:05:14,160 Speaker 1: Impatient repetition, per our conversation, confirming receipt, just checking in 123 00:05:15,000 --> 00:05:17,880 Speaker 1: any updates on this. Again, I don't know if that's unfair, 124 00:05:18,279 --> 00:05:21,440 Speaker 1: because again, if you're if you're emailing someone and and 125 00:05:21,520 --> 00:05:25,160 Speaker 1: you require information from them to complete the task you're 126 00:05:25,160 --> 00:05:27,960 Speaker 1: supposed to complete, then I guess I don't see a 127 00:05:27,960 --> 00:05:30,800 Speaker 1: problem with saying hey, I need this, Yeah, Like that 128 00:05:30,880 --> 00:05:33,640 Speaker 1: doesn't hit me as bad as following up or circling 129 00:05:34,080 --> 00:05:39,240 Speaker 1: as per my last email, that. 130 00:05:40,279 --> 00:05:45,320 Speaker 4: I got something for you below that you can do it. 131 00:05:44,440 --> 00:05:47,440 Speaker 3: That lazy that you can't actually type your question you 132 00:05:47,480 --> 00:05:49,960 Speaker 3: want to read through a five mile long threat? 133 00:05:50,040 --> 00:05:52,320 Speaker 2: Why not? But the per conversation is that bad? 134 00:05:52,360 --> 00:05:54,120 Speaker 4: Because I feel like if you have a conversation with 135 00:05:54,279 --> 00:05:57,000 Speaker 4: let's just say your cowork or your boss in person, like, 136 00:05:57,040 --> 00:05:59,520 Speaker 4: wouldn't you want to up an email or recap it in. 137 00:06:00,279 --> 00:06:02,599 Speaker 1: I could just I could just keep going with the 138 00:06:02,640 --> 00:06:05,000 Speaker 1: subject matter, and I don't have to be, hey, dumb ass, 139 00:06:05,080 --> 00:06:07,960 Speaker 1: remember what we talked about. I could just I don't 140 00:06:08,000 --> 00:06:11,000 Speaker 1: have to say. I could just keep going or give 141 00:06:11,040 --> 00:06:13,080 Speaker 1: them what they ask for. If they're too dumb to 142 00:06:13,120 --> 00:06:15,599 Speaker 1: remember the conversation that we had, you know, five minutes ago, 143 00:06:15,640 --> 00:06:16,960 Speaker 1: then is that really a me? 144 00:06:17,240 --> 00:06:20,080 Speaker 4: I think it's more of just like paper trailing yourself 145 00:06:20,120 --> 00:06:22,560 Speaker 4: of just being like, hey, we spoke on this day, kind. 146 00:06:22,360 --> 00:06:25,200 Speaker 2: Of just for your own record, this happened. Yeah, what 147 00:06:25,360 --> 00:06:27,599 Speaker 2: thing is that? Yeah? I don't work in corporate, but 148 00:06:27,640 --> 00:06:28,520 Speaker 2: that seems like it would be. 149 00:06:28,720 --> 00:06:33,120 Speaker 1: People don't like cheery responses, Happy Monday Happy. This emojis 150 00:06:34,320 --> 00:06:38,800 Speaker 1: colored fonts. I don't like when people color. I don't 151 00:06:38,839 --> 00:06:42,200 Speaker 1: And God bless my mom, but she uses like your 152 00:06:42,240 --> 00:06:46,520 Speaker 1: team font. It's like blue or pink or red, and 153 00:06:46,560 --> 00:06:48,960 Speaker 1: it's like not standard font. And I love my mom 154 00:06:49,080 --> 00:06:51,960 Speaker 1: so much, but it's like there is a standard format 155 00:06:52,080 --> 00:06:54,640 Speaker 1: for writing emails and it's where our eyes are used 156 00:06:54,680 --> 00:06:57,000 Speaker 1: to seeing and it's easy on the eyes. But she 157 00:06:57,120 --> 00:06:59,800 Speaker 1: uses like a curse up font and like and it's 158 00:06:59,880 --> 00:07:06,760 Speaker 1: like get another right right, yeah, to use an HTMO, I. 159 00:07:06,680 --> 00:07:09,200 Speaker 2: Will bold something that One thing about me, is I 160 00:07:09,240 --> 00:07:11,840 Speaker 2: will bold. Oh I've noticed condition, but you don't want 161 00:07:11,840 --> 00:07:16,400 Speaker 2: to take it. You know you can bold back at me. Okay, yeah, 162 00:07:16,560 --> 00:07:20,520 Speaker 2: but we can't follow up today. 163 00:07:21,720 --> 00:07:24,840 Speaker 1: Let me see here, lack of targeting. Like if you 164 00:07:24,840 --> 00:07:26,240 Speaker 1: were to say, if you write an email to me 165 00:07:26,320 --> 00:07:29,520 Speaker 1: that says to whom it may concern, then I automatically 166 00:07:29,560 --> 00:07:31,240 Speaker 1: know that you don't know who you send the email to, 167 00:07:32,240 --> 00:07:34,480 Speaker 1: Like you automatically that this is not an email that 168 00:07:34,560 --> 00:07:37,480 Speaker 1: was even intended for you're hoping I'll respond, but you 169 00:07:37,520 --> 00:07:39,040 Speaker 1: don't know who you sent it to, cause you send 170 00:07:39,080 --> 00:07:40,320 Speaker 1: it to like a mass list or something. 171 00:07:40,320 --> 00:07:44,160 Speaker 2: So no concern. No, I'm not, I'm not. I'm not. 172 00:07:44,280 --> 00:07:47,680 Speaker 3: Yeah, And if I'm in the CC line, I'm not answering, 173 00:07:48,120 --> 00:07:49,760 Speaker 3: So like, don't ask a question that you want to 174 00:07:49,800 --> 00:07:50,360 Speaker 3: answer for me. 175 00:07:50,400 --> 00:07:52,440 Speaker 2: Put me in the two line. You know what I'm saying? 176 00:07:52,480 --> 00:07:56,840 Speaker 1: Specific Yes, oh I see, yeah, I guess, I guess yeah, yeah, 177 00:07:56,960 --> 00:07:59,360 Speaker 1: if I if I'm if you're supposed to be included 178 00:07:59,440 --> 00:08:02,360 Speaker 1: versus just seeing it, then you're in the two line. 179 00:08:02,560 --> 00:08:05,520 Speaker 1: If you're on the CC line, that's these people are 180 00:08:05,560 --> 00:08:07,160 Speaker 1: doing it and I need you to make sure that 181 00:08:07,200 --> 00:08:08,120 Speaker 1: you saw it right. 182 00:08:08,200 --> 00:08:10,520 Speaker 3: That's right, Yeah, people just willy really put people in 183 00:08:10,600 --> 00:08:12,400 Speaker 3: boxes and it's like no, like there's a reason. 184 00:08:12,680 --> 00:08:15,560 Speaker 1: Yeah, I agree with that. And then cap caps people 185 00:08:15,600 --> 00:08:19,000 Speaker 1: annoyed by caps. They don't want capital letters on stuff 186 00:08:19,360 --> 00:08:21,040 Speaker 1: because it does come off like you're yelling at me. 187 00:08:21,920 --> 00:08:23,760 Speaker 1: So I would argue the same. I would say, how 188 00:08:23,760 --> 00:08:26,720 Speaker 1: about we don't we don't want the caps. But yeah, 189 00:08:26,720 --> 00:08:30,280 Speaker 1: the one that gets everybody is just checking in. 190 00:08:33,360 --> 00:08:36,160 Speaker 2: I'll stop checking in, don't. Yeah. 191 00:08:36,360 --> 00:08:36,560 Speaker 4: Yeah,