1 00:00:00,160 --> 00:00:02,880 Speaker 1: One eight hundred d UI away now offering free remote 2 00:00:02,880 --> 00:00:06,280 Speaker 1: consultations by phone or video conference for any criminal offense. 3 00:00:06,360 --> 00:00:08,960 Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote 4 00:00:09,000 --> 00:00:12,159 Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d 5 00:00:12,200 --> 00:00:15,960 Speaker 1: uyowa dot com or Calm eight hundred d u away 6 00:00:18,440 --> 00:00:21,120 Speaker 1: Mornings on the twenties. Tell me I'm moving ninety two 7 00:00:21,120 --> 00:00:26,600 Speaker 1: point five. Hello, this is Ken Tabernacle. I'm calling from 8 00:00:26,840 --> 00:00:30,440 Speaker 1: to bank. I'm looking to speak with Elizabeth. Oh, yes, 9 00:00:30,520 --> 00:00:34,919 Speaker 1: FISHI wonderful. Hi Elizabeth, we received an email in regards 10 00:00:34,920 --> 00:00:38,840 Speaker 1: to some fraudulent charges that appeared on your statement. Thank 11 00:00:38,840 --> 00:00:41,159 Speaker 1: you so much for contacting me. Yeah, I have these 12 00:00:41,200 --> 00:00:43,360 Speaker 1: two charges that I'm not really clear where they came from. 13 00:00:43,400 --> 00:00:46,640 Speaker 1: I don't know the merchants are. One is one hundred 14 00:00:46,640 --> 00:00:48,880 Speaker 1: and fifty dollars and the other one is three hundred 15 00:00:48,920 --> 00:00:51,960 Speaker 1: and twenty dollars. Let me look into that for a second. Um, 16 00:00:52,000 --> 00:00:54,880 Speaker 1: just hold for one second, please, okay, cool, thank you? 17 00:00:55,000 --> 00:00:58,800 Speaker 1: Please hold. I don't think you're ready for this, Jelly, 18 00:00:58,960 --> 00:01:07,080 Speaker 1: I don't think you're ready A boodlicious foe babe. I 19 00:01:09,319 --> 00:01:15,400 Speaker 1: don't think Hi, Elizabeth. Yeah, Hi, I'm back. Yeah. Um, 20 00:01:15,720 --> 00:01:18,280 Speaker 1: I don't think you actually put me on hold. I 21 00:01:18,280 --> 00:01:21,000 Speaker 1: think I heard you singing, just so you know, so 22 00:01:21,040 --> 00:01:23,840 Speaker 1: you don't like maybe do it to other people. It's 23 00:01:23,920 --> 00:01:26,480 Speaker 1: kind of weird. We do have old music. It could 24 00:01:26,520 --> 00:01:30,280 Speaker 1: have been that you know old music. Are you sure? 25 00:01:30,319 --> 00:01:32,759 Speaker 1: Because they founded like you were seeing, Um I think 26 00:01:33,040 --> 00:01:38,479 Speaker 1: Beyonce or something. Huh yeah, no, probably the old music. Okay, 27 00:01:38,560 --> 00:01:42,360 Speaker 1: it doesn't matter. So I was just looking over your 28 00:01:42,400 --> 00:01:45,040 Speaker 1: fraudulent charges and I need to get my supervisor on 29 00:01:45,080 --> 00:01:48,040 Speaker 1: the phone. Actually for just one more thing, I have 30 00:01:48,120 --> 00:01:50,080 Speaker 1: to place you again on a brief hold. Is that okay? 31 00:01:50,320 --> 00:01:52,960 Speaker 1: Oh okay, sorry, I know we can get kind of annoying, 32 00:01:53,000 --> 00:02:02,880 Speaker 1: but please hold. Okay the single laing, sir, your hands up, sir, 33 00:02:03,800 --> 00:02:07,840 Speaker 1: put your hands up. Hello, Hello, hey, hey, hello, Hi 34 00:02:08,120 --> 00:02:11,560 Speaker 1: is Elizabeth there. Yes, I'm here. You're singing to me 35 00:02:11,720 --> 00:02:14,200 Speaker 1: on the phone. I know you you're doing you have 36 00:02:14,280 --> 00:02:17,040 Speaker 1: to know you're doing this. No, I placed you on 37 00:02:17,080 --> 00:02:21,000 Speaker 1: a brief hold. Look, these very extremely extensive charges and 38 00:02:21,080 --> 00:02:23,320 Speaker 1: it's like very stressful to me. So if I could 39 00:02:23,440 --> 00:02:25,200 Speaker 1: please speak to somebody else because I don't feel like 40 00:02:25,200 --> 00:02:28,320 Speaker 1: you're taking it scariously and I'm getting very frustrated. No, 41 00:02:28,480 --> 00:02:31,160 Speaker 1: I take this very seriously. The whole company takes this 42 00:02:31,280 --> 00:02:35,280 Speaker 1: kind of thing seriously. Up what you're singing single ladies 43 00:02:35,360 --> 00:02:37,959 Speaker 1: to me when you're pretending to put me on hole? Well, 44 00:02:38,000 --> 00:02:40,560 Speaker 1: I was putting you on hold. You gotta give me 45 00:02:40,600 --> 00:02:43,400 Speaker 1: somebody else. I gotta talk to your supervisor like this 46 00:02:43,440 --> 00:02:47,359 Speaker 1: isn't working. You just don't understand why you're getting so frustrated. 47 00:02:47,480 --> 00:02:50,320 Speaker 1: If you could just be more clear, I don't understand 48 00:02:50,360 --> 00:02:52,720 Speaker 1: why you're doing it like it's the whole music broken 49 00:02:52,840 --> 00:02:54,840 Speaker 1: or something, because it just makes me feel like you're 50 00:02:54,840 --> 00:02:58,960 Speaker 1: not taking my problem seriously. And I'm taking it very seriously. 51 00:02:59,240 --> 00:03:01,960 Speaker 1: But let's you say it wasn't hold music and it 52 00:03:02,040 --> 00:03:05,480 Speaker 1: was someone just singing. What would you think? Are you 53 00:03:05,520 --> 00:03:09,920 Speaker 1: asking me if I liked your singing? Maybe no, I 54 00:03:10,040 --> 00:03:12,360 Speaker 1: didn't like your singing. Can you just tell me what 55 00:03:12,360 --> 00:03:14,760 Speaker 1: the hell is going on? Look, I'm gonna be real 56 00:03:14,760 --> 00:03:17,560 Speaker 1: with you. Okay, I'm only part time here. I don't 57 00:03:18,120 --> 00:03:21,000 Speaker 1: I don't really care about this job. My real passion 58 00:03:21,120 --> 00:03:26,080 Speaker 1: is singing, okay, and so do that on your own time. Well, 59 00:03:26,120 --> 00:03:28,880 Speaker 1: I am this is my time while I'm at work 60 00:03:29,000 --> 00:03:30,800 Speaker 1: and when I place people on hold. I like to 61 00:03:30,800 --> 00:03:33,320 Speaker 1: sing the hold music and hopes, you know, someone will 62 00:03:33,360 --> 00:03:36,600 Speaker 1: hear my voice, like a producer or something. I didn't 63 00:03:36,600 --> 00:03:38,640 Speaker 1: like it. I'm telling you I don't like it, and 64 00:03:38,680 --> 00:03:42,440 Speaker 1: it's frustrating. Well, then, unfortunately, I have to tell you 65 00:03:42,480 --> 00:03:45,240 Speaker 1: there's nothing I can do about your fraudulent charges. What 66 00:03:45,280 --> 00:03:47,520 Speaker 1: do you mean is that you can do? Well? You 67 00:03:47,760 --> 00:03:49,880 Speaker 1: put me on the phone with someone else right now. 68 00:03:50,200 --> 00:03:51,880 Speaker 1: It doesn't feel good to you when someone is mean 69 00:03:51,920 --> 00:03:55,680 Speaker 1: to you, doesn't You said you didn't like my singing, 70 00:03:55,800 --> 00:03:59,120 Speaker 1: So please hold to the left, to the left, Oh 71 00:03:59,160 --> 00:04:04,120 Speaker 1: my god, in the closet. No, I don't want you. 72 00:04:07,320 --> 00:04:11,040 Speaker 1: It's a prank phone call. What Oh, this is actually 73 00:04:11,080 --> 00:04:13,000 Speaker 1: Jose from Brook and Jeffrey in the morning doing a 74 00:04:13,000 --> 00:04:17,000 Speaker 1: phone tap on you. Wait, this is a joke. Yes, 75 00:04:17,720 --> 00:04:19,600 Speaker 1: so this was actually a joke this whole time. This 76 00:04:19,880 --> 00:04:22,800 Speaker 1: be a real. No, your friend Patrick set you up. 77 00:04:22,920 --> 00:04:25,039 Speaker 1: He told me that somebody hacked your account and you're 78 00:04:25,040 --> 00:04:27,520 Speaker 1: waiting for a callback, so I figured I could help 79 00:04:27,520 --> 00:04:31,160 Speaker 1: you out. No, I feel like such an idiot. Well, hey, 80 00:04:31,200 --> 00:04:32,520 Speaker 1: do you mind if I place you on a brief 81 00:04:32,560 --> 00:04:37,640 Speaker 1: hold real quick? No? No, you must no bad I 82 00:04:37,720 --> 00:04:45,200 Speaker 1: could happen the week of every morning was TAP weekday mornings. 83 00:04:45,200 --> 00:04:48,120 Speaker 1: On the twenties, two point five